UnitedHealth Group
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. Headquarters: Minnetonka, Minnesota, United States CEO: David S. Wichmann (Sep 1, 2017–) Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
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18,012 UnitedHealth Group employees in database. Find out everything there's to know about UnitedHealth Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UnitedHealth Group Employees
UnitedHealth Group September 2015 - Present
Eyetx Vision Centers July 2012 - September 2015
Eyesite September 2011 - July 2012
Today's Vision August 2007 - July 2010
Elite Acrosports Academy July 2008 - June 2009
Stepping Stone School/ Brackenridge Hospital September 2006 - March 2007
Bonnie Benefield, DO May 2002 - August 2006
Skills
Eyewear, Glasses, Sewing, Optical Devices, Optical Network, Contact Lenses, Lenses, Sunglasses, Eye Exams, Opticians, Low Vision, Ocular Disease, Administrative..., Customer Service, Multi Tasking, Solid computer skills, Optometric Measuring, Outstanding..., Highly responsible, Highly Reliable, Healthcare, Healthcare Information..., Health Insurance, Administrative..., Appointment Scheduling
Education
Alamo Colleges of San Antonio 2012 — 2015
Health Information/Medical Records Administration/Administrator
Lamar State College-Orange 2010 — 2011
Allied Health and Medical Assisting Services
HInsdale Hospital November 2007 - Present
UnitedHealth Group August 1997 - Present
Good Samaritan Hospital October 1990 - August 1997
Skills
Wellness Coaching, Critical Thinking, Clinical, Health Education, Managed Care, Healthcare Management, Care Management, Nursing, Acute Care, Healthcare, Critical Care, Rehabilitation, Clinical Research, Treatment, Disease Management, Medicine, Case Managment, Medicaid, Case Management, Surgery, Home Care, Medicare, Hospitals, Inpatient, HIPAA, Utilization Review
Education
Lewis University 1987 — 1990
BSN, Nursing
Homeopathic Medical Collage, Anand 1976 — 1980
D.H.M.S., Homeopathic Medicine
Bang Printing May 2015 - Present
Pine River Bakery & Coffee Shop July 2014 - Present
Mary Kay Cosmetics February 2012 - Present
Menards April 2013 - March 2015
Super One Foods June 2006 - April 2013
UnitedHealth Group March 2008 - August 2010
Super 8 January 2005 - January 2007
Skills
Time Management, Customer Service, Data Entry, Event Planning, Employee Relations, Training, Microsoft Word, Human Resources, Leadership, Microsoft Excel, Problem Solving, Bookkeeping, Microsoft Office, Hospitality, Innovation, Lotus Notes, Lobbying, PowerPoint, QuickBooks, Youth Development, Volunteering, Phone Skills, Cosmetics, Skin Care Products, Self-motivated Team..., Teamwork, Inventory Management, Public Speaking, Payroll, Team Leadership, Office Management, Customer Satisfaction, Accounts Payable, Accounts Receivable, Fax, Cashiering, Spreadsheets, People Skills, Employee Training
Education
University of Minnesota-Duluth 2010 — 2012
Bachelor of Business Administration (BBA), Human Resource Management
Lake Superior College 2010 — 2010
General
University of Wisconsin-Superior 2005 — 2007
Associate of Arts (AA), General Studies
DIRECTV January 2013 - Present
Pinnacle BPO 2011 - 2013
UnitedHealth Group 2007 - 2010
Sitel 2001 - 2007
eBaseOne 1999 - 2001
Hewlett-Packard 1993 - 1999
US Navy 1989 - 1993
Education
LeTourneau University
Bachelor of Science (BS), Business Management
UnitedHealth Group December 2014 - Present
Cerner Corporation July 2014 - November 2014
UCLA Fielding School of Public Health January 2014 - June 2014
Los Angeles County Department of Public Health June 2013 - September 2013
American Specialty Health February 2012 - December 2012
American Specialty Health May 2010 - December 2012
Coyne & Associates January 2010 - May 2010
Building Bridges September 2008 - December 2009
Serendipity Center November 2007 - May 2008
Skills
Coaching, Training, Wellness, Fitness, Stress Management, Health Education, Nutrition Education, Prevention, Healthcare, Holistic Health, Event Planning, Health Promotion, Wellness Coaching, Public Speaking, Personal Training, Nutrition, Cpr Certified, Nutritional Counseling, Fitness Training, Lifestyle Coaching, Treatment, Public Health, Program Development, Exercise Physiology, Behavior Change, Employee Wellness
Education
University of California, Los Angeles 2012 — 2014
Master of Public Health (M.P.H.), Community Health Sciences
Lewis and Clark College 2003 — 2007
BA, Psychology
Vital Images, Inc., A Toshiba Medical Systems Company April 2014 - August 2015
Vital Images, Inc. April 2013 - March 2014
Wells Fargo January 2013 - March 2013
UnitedHealth Group February 2011 - July 2011
Target Corp. March 2008 - February 2011
UnitedHealth Group February 2007 - March 2008
University of Wisconsin-Eau Claire July 2002 - March 2006
Education
Leiden University 2011 — 2012
Master’s Degree
University of Wisconsin-Eau Claire 2001 — 2005
Bachelor’s Degree
UnitedHealth Group June 2002 - Present
Skills
Healthcare Management, Managed Care, Healthcare Information..., Healthcare, Medicare, HIPAA, Hospitals, Process Improvement, Medicaid, Health Insurance, Nursing, Clinical Research, EMR, Project Management
Education
Southern Illinois University, Edwardsville 1991 — 1995
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Lewis and Clark Community College 1990 — 1991
Strategic Employee Benefit Services June 2014 - Present
Leonard Adams Insurance Agency May 2013 - April 2014
The ODS Companies November 2012 - May 2013
UnitedHealth Group April 2008 - November 2012
Enpria October 2007 - March 2008
FamilyCare Health Plans August 2005 - August 2007
Great West Healthcare/ Cigna October 2000 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Problem Solving, Project Coordination, Project Delivery, Highly detail oriented, Organizational..., Organization &..., Multiple Priorities, Team-oriented, Customer Retention, Customer Experience, Health Insurance, Licensed Life & Health..., Employee Benefits, Brokers, Customer Service, Life Insurance, Insurance
Education
Lane Community College 1990 — 1991
Accelerated High School Degree
UnitedHealth Group January 2014 - Present
PwC October 2011 - January 2014
University of Wisconsin-Madison September 2010 - December 2010
PricewaterhouseCoopers January 2010 - April 2010
University of Wisconsin-Madison: Athletic Department January 2009 - August 2009
Skills
Accounting, Tax, CPA, Internal Audit, Analysis, Risk Management, Financial Analysis, US GAAP, Process Improvement, Auditing, Tax Research, Coaching, Collaboration, Problem Solving, Works well in a team, Organization, Strategic Consulting, Mentoring, State Tax Planning, Scheduling Management, Baking, Cooking, Event Planning, Consulting, Microsoft Office, Corporate Tax Planning, Microsoft Excel, Motivation, State Tax, Tax Software, Income Tax, Corporate Tax
Education
University of Minnesota - Carlson School of Management 2015 — 2018
Master of Business Administration (MBA)
University of Wisconsin-Madison 2010 — 2011
Masters of Accountancy, Accounting
Le Cordon Bleu Paris 2011 — 2011
Certificate of Basic Cuisine, Culinary Arts/Chef Training
University of Wisconsin-Madison 2006 — 2010
Bachelor of Business Administration (B.B.A.), Accounting
Garrison Service Company July 2015 - Present
UnitedHealth Group April 2014 - June 2015
Perot Systems Dell MEDITECH Solutions Group January 2013 - February 2014
Dell March 2003 - January 2013
Dell August 2011 - September 2012
M&M Mars October 2002 - February 2003
Skills
Leadership, Management, Cross-functional Team..., Healthcare, Information Technology, Business Development, Project Management, Strategy, Integration, Solution Architecture, Storage Virtualization, Professional Services, Enterprise Storage, Cloud Computing, Virtualization, Storage Area Networks, Salesforce.com, Data Center, Fibre Channel, VDI, iSCSI, Partner Management, NAS, SaaS, Enterprise Software, SAN, Storage Solutions, Storage, Software Industry, Managed Services, Disaster Recovery, Meditech, IT Solutions, EMC Storage, Fiber Optic Networks, CRM, Networking, New Business Development, Program Management
Education
Lee University 1999 — 2003
Bachelor's Degree, Mass Communication/Media Studies
Lee University 1999 — 2003
Cross Culteral Study Abroad Program, Italy
UnitedHealth Group June 2015 - Present
United Healthcare September 2010 - Present
Humana 2006 - 2009
Humana 2002 - 2006
Humana 1994 - 2002
Skills
Employee Benefits, Offshoring, Health Insurance, Insurance, Process Improvement, Managed Care, Project Management, Claim, Vendor Management, Business Analysis, SDLC, Benefits Administration, Requirements Gathering
Education
Lakeland College
BA, Marketing and Business
Rush University Medical Center 2014 - Present
Alexian Brothers Medical Center 2012 - Present
UnitedHealth Group April 2013 - December 2013
Midwest Digestive Center December 2012 - April 2013
Skills
Surgery, Hospitals, Medical Records, Gastroenterology, Case Managment, Epic Systems, EMR, Utilization Management, Patient Advocacy
Education
Lakeview College of Nursing 2010 — 2012
Bachelor's degree, Registered Nursing/Registered Nurse
University of Illinois at Urbana-Champaign 2004 — 2008
Bachelor's degree, Psychology
UnitedHealth Group September 2012 - Present
Skills
Counseling Psychology, Family Therapy, Psychotherapy, Adolescents, Behavioral Health, Case Management, Crisis Intervention, Group Therapy, Healthcare, Mental Health, Mental Health Counseling, Training
Education
LeTourneau University 1999 — 2001
Master, Business Administration
University of Houston 1993 — 1997
Master, Social Work
University of St. Thomas 1988 — 1992
BA, Psychology
Health Care Cost Institute (HCCI) August 2014 - Present
FocalPointe Group October 2008 - Present
OptumInsight April 2014 - August 2014
UnitedHealth Group September 2010 - April 2014
United Benefit Services June 2009 - September 2010
UnitedHealth Group March 2007 - June 2009
eLoyalty, a TeleTech Company July 2000 - October 2008
Uniprise September 2006 - March 2007
Definity Health February 2006 - September 2006
UnitedHealth Group August 2005 - February 2006
Skills
Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Change Management, Business Analysis, Process Improvement, Organizational..., Business Strategy, Program Management, Strategy, Analysis, Management Consulting, Business Process..., Management
Education
Lake Forest College 1993 — 1997
Bachelor of Arts (BA), Mathematics and Economics, Magna Cum Laude
UnitedHealth Group 2012 - Present
united healthcare June 2011 - June 2012
Skills
Call Centers, Health Insurance, Medicare, HIPAA, Process Improvement, Managed Care, Customer Service, Insurance, Medicaid, Healthcare, Software Documentation, Access
Education
Lakeland College 2010 — 2013
Bachelor of Business Administration (B.B.A.)
Inovalon August 2014 - Present
UnitedHealth Group August 2012 - August 2014
Johns Hopkins HealthCare September 2011 - August 2012
Comcast Cable April 2008 - September 2011
Riverside Community Church September 2003 - April 2008
Delmarva Power January 1998 - June 2001
Skills
call center manager, Public Speaking, Teaching Skills, Supervisory Skills, Executive Management, Mentoring, Healthcare Management, Healthcare, HIPAA, Coaching, Leadership Development, Project Management, Program Management, Customer Service, Process Improvement, Account Management, Teaching, Team Building, Managed Care, Strategic Planning, Microsoft Office, Leadership, Team Leadership, Human Resources, Business Analysis, Change Management, Healthcare Information..., Nonprofits, Staff Development, Training, Call Center, CRM, Cross-functional Team..., Customer Satisfaction, Analysis, Management
Education
Towson University 2012 — 2015
Master of Science (M.S.), Human Resources Management/Personnel Administration, General
Lee University 2002 — 2004
Bachelor of Science, Theology/Theological Studies
American Girl September 2014 - Present
WinTech Solutions, LLC September 2013 - Present
Paul Mitchell the School 2015 - 2015
UnitedHealth Group 2015 - 2015
Girl Scouts of the USA 2013 - 2014
Sprint March 2013 - September 2013
21st Century/Farmers Insurance Group June 2012 - March 2013
Salvation Army Family Lodge 2005 - 2006
Skills
Call Centers, Hair Care, Hair Extensions, Hair Straightening, Hair Coloring, Hair Styling, Hair Cutting, Braiding, Property & Casualty..., Computer Graphics, Makeup Artistry, Insurance, Coaching, Training, Microsoft Office, Leadership, Public Speaking, Social Networking, Team Building, Technical Support, Customer Service, Sales
Education
Paul Mitchell the School-Gastonia 2015 — 2015
Diploma, Cosmetology/Cosmetologist, General
Lansing Community College 2008 — 2010
Associates in Business, Real Estate
Intellinex , A Xerox Company August 2013 - Present
UnitedHealth Group April 2011 - August 2013
APAC Customer Services February 2008 - April 2011
Skills
Project Management, Training, Development & delivery..., Strategic Planning, Strategic Communications, Client Interfacing..., Invoice Finance, Risk Management, Risk Analysis, Quality Assurance, Project Coordination, Project Delivery, Employee Training, Leadership Development, Training Delivery, Coaching, Call Centers, Cross-functional Team..., Change Management, Team Building, Process Improvement
Education
Lakeland College 2006 — 2014
Bachelor's degree, Business Administration and Management, General
Northeast Wisconsin Technical College 1996 — 1998
Associate's degree, Corrections
UnitedHealth Group May 1994 - Present
Skills
Healthcare, Visio, Process Improvement, Hospitals, Microsoft Excel, Microsoft Office, Outlook, Business Analysis, Health Insurance, Access, Sales
Education
LeTourneau University 1994 — 1995
Bachelor's of Science, Business, Management, Marketing, and Related Support Services, 3.5
UnitedHealth Group/Alere Wellbeing December 2014 - Present
UnitedHealth Group December 2014 - September 2015
Seattle Senior Services January 2014 - April 2014
Leap4Kidz September 2013 - March 2014
Senior Housing Assistant Group (SHAG) September 2012 - March 2013
Lake Washington Institute of Technology 2009 - 2013
Lake Washington Institute of Technology October 2008 - December 2010
Center for Human Services September 2010 - November 2010
SUPERCUTS 1991 - 2007
Skills
Nonprofits, Volunteer Management, Data Entry, Public Speaking, Fundraising, Event Planning, Grant Writing, Higher Education, Conflict Resolution, Program Development, Advocacy, Social Services, Oral & Written..., Collaborative Problem..., Psychology, Youth Development, Grants, Research, Microsoft Office, Community Outreach
Education
Seattle Central Community College 2011 — 2013
Bachelor Associates, Behvioral Science, GPA 3.87 Magna Cum Laude
Lake Washington Technical College 2008 — 2011
Associate of Arts and Sciences (AAS), Applied Social and Human Services, GPA 3.67
C.J. Hood Communications, Inc. April 2014 - Present
PDM Bridge May 2012 - July 2013
AT&T 2005 - 2011
Graybar Electric June 2004 - June 2005
UnitedHealth Group March 2001 - November 2002
Skills
Call Centers, Telecommunications, Customer Service, Windows, Outlook, Troubleshooting, Networking, MPLS, Computer Network..., IP, Wireless, VoIP, HTML, CCNA, Cabling, Metal Fabrication, Steel, Purchasing, Supply Chain Management, Payroll, Accounts Payable, Accounts Receivable, Sales, Project Management, Microsoft Excel, Human Resources, Blueprint Reading, Forklift Operator, Automotive Parts, Automotive Repair, Microsoft Word, Timberline Accounting, Crystal Reports, Purchase Orders, Purchase Requisitions, Delegation, Team Management, Call Center..., Deregulation, SAP, Purchase Ledger, Materials Management, Inventory Management, Logistics Management, DOT Compliance, Member of Mensa, High level of initiative, Deductive Reasoning, Efficent, Professional Cleaning
Education
University of Wisconsin - Superior 2012 — 2016
Bachelor, undeclared major
Lake Superior College 2009 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Saint Paul College-A Community and Technical College 1993 — 1995
Automobile/Automotive Mechanics Technology/Technician
UnitedHealth Group October 2014 - Present
ITT Technical Institute March 2007 - Present
UnitedHealth Group September 2013 - October 2014
UnitedHealthcare September 2010 - September 2013
UnitedHealthcare January 2007 - September 2010
Humana 2003 - 2007
Skills
Business Process..., Six Sigma, Quality Assurance, Project Management, Process Engineering, PMP, Process Improvement, Training, Continuous Improvement, Analysis, Software Project..., Kaizen, Change Management, Leadership, Software Documentation, Team Leadership, Operational Excellence, Project Planning, Cross-functional Team..., Project Portfolio..., Data Analysis, Lean Manufacturing, Business Analysis, Program Management, SDLC, SharePoint, Certified Project..., Visio, Vendor Management, Quality Management, Resource Management, Operations Management, Coaching, Software Development, MS Project, Strategic Planning, Certified Lean, Business Intelligence, Mentoring, Performance Dashboards, Higher Education, Team Building, Management
Education
Marian University 2004 — 2006
MS, Organizational Leadership and Quality
Lakeland College 1999 — 2003
BS, Computer Science
Oil & Vinegar - Spokane August 2012 - Present
UnitedHealth Group April 2009 - December 2013
AIM Healthcare January 2004 - March 2009
AIM Healthcare November 2001 - December 2003
AIM Healthcare December 1999 - October 2001
Beverly Enterprises November 1993 - November 1998
US Army March 1985 - April 1990
Skills
Managed Care, Revenue Cycle, HIPAA, Medicaid, Revenue Cycle Management, Healthcare Information..., Management, Healthcare Management, Medicare, Healthcare Industry, Healthcare Consulting, Strategic Planning, Healthcare, Process Improvement, Team Building
Education
Whitworth University 2009 — 2012
B.A. in Organizational Management, Business/Management
Landmark Education 2005 — 2006
Spokane Community College 1991 — 1993
A.A.S. in Health Information Technology, Health Information/Medical Records
ADT 2014 - Present
New York State of Health November 2013 - Present
UnitedHealth Group August 2013 - Present
UnitedHealth Group 2012 - 2015
UnitedHealth Group 2012 - 2015
Queens Centers for Progress August 2012 - December 2013
NILICO April 2012 - July 2012
CheapOair May 2010 - March 2012
Alliance Air April 2010 - May 2010
The Sky Traveller August 2005 - February 2010
Skills
Tourism, Online Marketing, Marketing Strategy, Social Media Marketing, Social Media, Computer Literate, Negotiation, Airlines, Travel Planning, Organizational Planning, Priortizing, Attention to Detail, Accuracy Problem Solving, Adaptability, Team Work, Communication Skills, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Types 40+ wpm, Teamwork, Sabre, Management, New Business Development, Call Centers, Training, Online Travel, Insurance Consulting, Sales, Marketing, Administration, Public Speaking, Team Building, Software Documentation, Data Entry, Business Travel, Event Planning, Outlook, Sales Operations, Insurance, Account Management, Social Networking, Employee Benefits, Amadeus, Change Management, Analysis
Education
Laguardia Community College 2011 — 2013
Associate leading to Bachelor of Science in Business Administration, Business Management, 3.8
University of Colombo 2006 — 2008
Political Science, Political Science and Government, Pending
Royal Institute of colombo Sri Lanka 1995 — 1997
London O/L, High School/Secondary Diplomas and Certificates, Passed
Weston Collegiate Institute, Toronto Canada 1992 — 1996
High School, High School/Secondary Diploma Programs, Honors
Campos Inc August 2015 - Present
UCLA September 2014 - June 2015
North Carolina State University August 2012 - June 2014
North Carolina State University August 2012 - May 2014
UnitedHealth Group September 2011 - February 2012
Family Vision Clinic August 2010 - August 2011
Skills
Linguistics, Research, Teaching, Academic Writing, Statistics, Theory, Science, University Teaching, R, Lecturing, Public Speaking, Sociolinguistics, LaTeX, Literature, Qualitative Research, French, Tableau, Quantitative Research
Education
University of California, Los Angeles 2014 — 2015
Master’s Degree, Linguistics, 4.0
North Carolina State University 2012 — 2014
Master’s Degree, Sociolinguistics, 3.958
University of Wisconsin-Eau Claire 2008 — 2011
Bachelor’s Degree, Psychology & French, 3.39 cumulative, 3.64 resident
Université de Pau et des Pays de L'Ardour 2010 — 2010
Study Abroad, French Language Studies
Lawrence University 2006 — 2007
Music Performance (Oboe)
NAHU July 2012 - Present
Comprehensive Benefit Solutions, LLC 2009 - Present
UnitedHealth Group June 1991 - July 2012
MDAHU 2009 - 2012
UnitedHealth Group 1991 - 2009
Skills
Health Insurance, Brokers, Health Savings Accounts, Insurance, Employee Benefits, Term Life Insurance, Long-term Care, Fixed Annuities, Medicare, Disability Insurance, Life Insurance, Benefits Administration, Managed Care, COBRA
Education
Lakeland Community College 1991 — 1994
Associate of Science (A.S.), Accounting and Business/Management
UnitedHealth Group February 2015 - Present
Pocono Medical Center July 2013 - February 2015
Computer Aid, Inc. September 2010 - July 2013
InDyne, Inc September 2007 - July 2010
Northrop Grumman Corporation November 2006 - September 2007
United States Air Force, 30th Contracting Squadron June 2006 - October 2006
Wyoming Game and Fish Department, Fish Division October 1999 - June 2006
Skills
Crystal Reports, GxP, Regulatory Affairs, Microsoft SQL Server, Oracle SQL, Access, OSIsoft PI, OSI RtReports, Technical Writing, Technical Documentation, Technical Analysis, Data Warehousing, Management, Databases, Software Documentation, Business Analysis, Integration, Requirements Analysis, SQL, Visio, SharePoint, Troubleshooting
Education
Laramie County Community College 2000 — 2002
Associates of Computer Science, Computer Science, Databases, Accounting
CGI October 2012 - Present
UnitedHealth Group October 2005 - November 2012
IBM Global Services November 1996 - October 2005
Andersen Consulting July 1985 - October 1996
Accenture July 1985 - October 1996
Education
Rensselaer Polytechnic Institute 1983 — 1985
MS, Computer Science
Lehigh University 1979 — 1983
BS, Computer Science
Weichert Realtors,Wayne Murray Prop. August 2014 - Present
Bank of America October 2012 - April 2014
UnitedHealth Group August 2011 - October 2011
Skills
Medicare, Insurance, Health Insurance, Healthcare, Process Improvement, Leadership, Customer Service, Strategic Planning, Management, Training, Payroll, Contract Negotiation, Microsoft Excel, Microsoft Office
Education
Lewis and Clark Community College
Business Administration and Management, General
Veolia Water December 2014 - Present
UnitedHealth Group October 2014 - December 2014
UMR May 2014 - September 2014
Coventry Health Care October 2012 - April 2014
Links Staffing 2012 - October 2012
Office Depot January 2011 - June 2012
Walgreens October 2005 - January 2011
Skills
CRM, Management, Process Improvement, Customer Service
Education
Lee College 2011 — 2012
35 credit hours, Business Administration and Management, General
San Jacinto College 2011 — 2012
35 credit hours, Business Administration and Management, General
UnitedHealth Group June 2015 - Present
UnitedHealth Group March 2013 - May 2015
IIBA® Northeast Wisconsin Chapter January 2013 - January 2014
UnitedHealth Group February 2011 - March 2013
IIBA® Northeast Wisconsin Chapter November 2008 - March 2013
WI BADD® May 2011 - September 2012
UnitedHealth Group July 2008 - March 2011
J.J. Keller & Associates, Inc. September 2004 - July 2008
West Business Services December 1997 - September 2004
Manpower October 1996 - November 1997
Skills
Requirements Gathering, Visio, SharePoint, Project Management, MS Project, Microsoft SQL Server, Resource Management, Microsoft Office, UML, Business Process Mapping, Data Modeling, Usability, Use Case, User Interface Design, Functional Design, Business Analysis, Requirements Analysis, SDLC, Process Improvement, Business Requirements
Education
Lakeland College 2006 — 2009
B.A., Business Administration
University of Wisconsin - Madison 2007 — 2007
Management Certification, Executive Education - Basic Management Series
Lakeland College 2004 — 2006
B.A., Computer Science
University of Wisconsin - Fox Valley 2002 — 2004
A.A.S., Management Information Systems
American Management Association 2001 — 2003
Management Certification, Management
Thrivent Financial for Lutherans August 2012 - Present
Thrivent Financial for Lutherans August 2010 - August 2012
UnitedHealth Group June 2007 - April 2009
Education
Lakeland College 2013 — 2017
Master of Business Administration (M.B.A.)
University of Wisconsin-Milwaukee 2002 — 2010
Bachelor of Arts (B.A.), Psychology
Woodstock Health Information and Technology December 2011 - Present
Northwestern University, Feinberg School of Medicine August 2005 - Present
IL-HIE 2011 - Present
Pervasive Health November 2012 - January 2013
National Quality Forum 2009 - May 2012
S&I Framework 2011 - 2012
National Quality Forum 2010 - 2012
OptumInsight December 2010 - December 2011
UnitedHealth Group September 2007 - December 2010
American Medical Association 1995 - 2010
Skills
Medical Informatics, Pediatrics, Neurology, Clinical, Hospitals, Healthcare Information..., Health, Healthcare IT, Healthcare, Healthcare Management, EMR, Managed Care, Strategic Planning, Research, Life Sciences, HIPAA, Process Improvement, Data Analysis, Informatics, Clinical Research, Decision Support, Healthcare Consulting, Clinical Decision..., Public Health, Physicians, Lifesciences, Disease Management, EHR, Medical Education, Nursing, Medicaid, Quality Reporting, Medicine
Education
University of Colorado School of Medicine 1967 — 1972
MD
University of Colorado at Boulder 1967 — 1972
PhD
University of Oregon Medical School 1966 — 1967
Medicine
Lewis and Clark College 1962 — 1966
BA, Chemistry
Dearborn National May 2015 - Present
Axion RMS, Ltd. December 2014 - Present
UnitedHealth Group March 2013 - December 2014
UnitedHealth Group November 2009 - March 2013
Integrity Benefit Consultants July 2009 - November 2009
Allied Benefit Systems May 2003 - April 2009
Allied Benefit Systems May 2000 - May 2003
Long Claims Services January 1996 - January 2000
Travelers January 1980 - January 1993
Skills
Leadership, Insurance, Health Insurance, Employee Benefits, Strategy, Training, Performance Management, Process Improvement, Recruiting, Strategic Planning, Account Management, Disability Insurance, Customer Service, Management, Team Building, Healthcare, Brokers, Claim, Benefits Administration, Managed Care, New Business Development
Education
Prairie State College 1978 — 1980
Business Management
Lewis University
Business Administration and Management, General
Fidelis Care 2014 - Present
UnitedHealth Group 2005 - 2013
UnitedHealth Group 2001 - 2005
UnitedHealth Group 1995 - 2000
Skills
Managed Care, Program Management, Project Management, Strategic Planning, Cross Functional Team..., Customer Service, Business Process..., Cross Functional..., Organization, Network Contracting, Collaboration, Result Oriented, Team Leadership, Leadership, Strategy, Process Improvement, Training, Management, Healthcare, Health Insurance, Medicare, Healthcare Industry
Education
Le Moyne College
Bachelor of Arts (BA)
UnitedHealth Group January 2014 - Present
Lake Superior College September 2012 - November 2013
Menards March 2012 - August 2013
The Inn on Lake Superior April 2009 - May 2011
Skills
Communication, Leadership, Customer Service
Education
Lake Superior College 2011 — 2016
Associate's degree, Dental Hygiene/Hygienist
Proctor High School 2007 — 2011
UnitedHealth Group February 1998 - Present
Skills
Contractual Loading, Provider Relations, Cpr Certified, First Aid
Education
Lake Superior College 2012 — 2013
CNA, Certified Nursing Assistant
UnitedHealth Group October 2010 - Present
Self-employed February 2008 - Present
Integrys Energy Services July 1999 - February 2007
Skills
Mathematics, Microsoft Office, Dog Grooming, Global Customer Service, Businessowners, Women Owned Business, Professional Women, Outdoors, Energy Efficiency, Energy Regulation, Greenhouse, Solar Energy, Networking, Call Centers, Data Entry, Time Management
Education
Lakeland College 2007 — 2008
University of Wisconsin-Oshkosh 1999 — 2005
Bachelor of Science (B.S.), Economics
UnitedHealth Group February 2012 - Present
Workforce Solutions September 2010 - February 2012
Skills
Customer Service, Microsoft Office, Public Speaking, Data Entry, Employee Benefits, Invoicing, Time Management, Training
Education
Lamar University 1990 — 1997
Bachelor of Science, Criminal Justice
UnitedHealth Group October 2014 - November 2014
Cerner Corporation May 2014 - September 2014
Halliburton June 2012 - May 2014
Bayer MaterialScience April 2011 - May 2012
AT&T August 2010 - November 2010
NCO Group March 2010 - August 2010
VUDU August 2008 - January 2009
AT&T October 2006 - July 2008
Avaya June 2002 - July 2006
Global Crossing 2000 - 2001
Skills
Training, SharePoint, CRM, Management, Call Centers, Human Resources, Telecommunications, Performance Management, Microsoft Office, Change Management, SAP, Employee Training, Software Documentation, Sales, Coaching, Sales Management, Training Delivery, Process Improvement, Instructor-led Training, Salesforce.com, Program Management, Outlook, Technical Training, Sales Operations, Technical Support, Team Leadership, Oracle Applications, Business Travel, Visio, Lync, Mobile Devices, Customer Satisfaction, Oracle, Mobile Applications, Amdocs Clarify, VPN, Avaya, Call Center, OPUS, ClickSchedule, Job Details, Avaya phone systems, Broadband a, Cerner, WebEx, Adobie
Education
Sam Houston State University 1985 — 1990
BBA, Business Administration
Lamar University 1984 — 1985
Liberty High School 1981 — 1984
HR Development & Consulting June 2013 - Present
Kinetic Concepts, Inc. March 2011 - 2012
UnitedHealth Group January 2008 - September 2011
EZCORP December 2005 - December 2007
Dell April 2004 - April 2005
Kraft Foods Group 2001 - 2004
Philip Morris Management Corp December 1999 - 2001
Kraft Foods, Inc. May 1987 - December 1999
Skills
Talent Management, Talent Development, High Performance Teams, Succession Planning, Executive Coaching, Employee Engagement, Leadership Development, Organizational..., Organizational Design, Employee Relations, MBTI, HR Strategy, Organizational..., Performance Management, Talent Acquisition, Onboarding, Organizational Change, Talent Assessment, Change Management, Coaching, Change Leadership, Mentoring, Instructional Design, Management Development, Career Development, 360 Feedback, Executive Development, Team Building, Global HR, Mergers, Strategic Planning, Recruitment/Retention, Interviewing, Strategy Development, Team Management, Business Strategy, Performance Improvement, Engagement, Career Management, Conflict Resolution, Program Management, Hiring, Recruiting, Personnel Management, Human Resources, Strategy, Deferred Compensation, Employee Benefits, HR Policies, Applicant Tracking...
Education
Lake Forest Graduate School of Management 1997 — 1999
MBA, Business Administration and Management, General
St. Mary's University 1977 — 1981
BA, English Communications, Arts
UnitedHealth Group May 2013 - Present
Integrated Information Technology LLC January 2004 - Present
Schiller Grounds Care, Inc. March 2012 - Present
Carpenter Technology March 2008 - Present
Berkshire Technology Solutions March 2011 - December 2013
Micro Specialty Systems, Inc. 1980 - 2004
Skills
Product Development, Software Development, Software Engineering, System Design, Integration, ASP.NET MVC, Web Development, Windows software..., WCF, WPF, Databases, jQuery, ASP.NET, .NET, Web Applications, MVC, WinForms, Software Project...
Education
Muhlenberg College 2003 — 2005
BS, Information Technology
Lehigh Carbon Community College 1972 — 1974
AAS, Electronic Technology
Rodan + Fields July 2015 - Present
Good Shepherd Hospice November 2013 - Present
Advocare July 2012 - Present
Hospice Compassus July 2012 - November 2013
Seasons Hospice April 2009 - July 2012
UnitedHealth Group April 2006 - April 2009
Vitas Healthcare December 2003 - April 2006
PeaceHealth April 1998 - July 2003
North Bend Medical Centers October 1997 - April 1998
Skills
Palliative Care, Nursing, EMR, Nursing Management, Patient Advocacy, End of Life, Medicaid, Nursing Education, Elder Care, Home Care, Patient Safety, Inpatient, Managed Care, Disease Management, Hospitals, Healthcare Information..., Healthcare, Healthcare Management, Acute Care, Medicare, Utilization Management, Case Management, Physician Relations, Wound Care, Critical Care, Medical/Surgical, Quality Improvement, BLS, Medical-Surgical
Education
Lane Community College 1994 — 1996
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Molina Healthcare December 2011 - Present
UnitedHealth Group January 2008 - October 2011
Humana September 2005 - January 2008
Texas Medicaid & Healthcare Partnership August 2003 - May 2004
Skills
Healthcare, Training, Program Management, Process Improvement, Analysis, Medicare, Medicaid, Management, Access, Hospitals, Recruiting, Employee Benefits, Health Policy, Medical Coding, Community Outreach, Analytics, Research
Education
Lamar University 2001 — 2003
Bachelor of Science, Public Health
UnitedHealth Group May 2013 - Present
Team Detroit November 2011 - May 2013
Organic July 2011 - November 2011
Campbell-Ewald April 2010 - July 2011
Strive Creative February 2010 - April 2010
Skills
Flash, Illustrator, InDesign, Graphic Design, Adobe Creative Suite, Adobe Acrobat, Dreamweaver, Web Design, Advertising, Mac, Photoshop, Art Direction, Facebook, YouTube, Interaction Design, Interactive Advertising, User Experience, Online Marketing, User Interface Design, ActionScript, Banners
Education
Lawrence Technological University 2005 — 2010
B.F.A. in Imaging (Graphic Design), Graphic/Web Design
Ford Motor Company January 2013 - Present
UnitedHealth Group November 2010 - January 2013
Interim Consultancies in Information Systems April 2010 - October 2010
Compuware Corp October 2002 - October 2008
General Motors 2002 - 2006
SDCI, Inc. April 1997 - October 2002
Skills
SDLC, Web Applications, CMMI, Business Analysis, SharePoint, IT Management, Healthcare IT, PMP, Web Design, Fine Art, Teaching, Program Management, Process Improvement, Vendor Management, PMO, Healthcare Information..., Software Development..., Resource Management, Software Documentation, Project Planning, Business Process, Business Process..., Software Project..., Integration, Requirements Analysis, Cross-functional Team..., Management, Project Management, Quality Assurance, Analysis, Project Portfolio..., Testing, Agile Methodologies, Business Intelligence, Requirements Gathering, IT Strategy
Education
Lawrence Technological University 2000 — 2002
MSIS
Michigan State University 1971 — 1976
BA
Hendricks Commercial Properties, LLC April 2014 - Present
Great Wolf Resorts June 2013 - April 2014
Great Wolf Resorts August 2011 - June 2013
Blackhawk Technical College October 2008 - July 2011
H&R Block 2009 - 2011
NGL Insurance Group 2002 - March 2008
UnitedHealth Group 2000 - 2001
Skills
Accounts Payable, General Ledger, Journal Entries, Physical Inventory, Cycle Counting, Accruals, Petty Cash, Intercompany, Remote Deposit Capture, Microsoft Office, Income Tax, Blackboard, Microsoft Excel, Account Reconciliation, Financial Statements, Sales Tax, Outlook, Process Improvement, Tax, Payroll
Education
Lakeland College 2008 — 2010
Bachelors, Accounting, Business Management
Blackhawk Technical College 2008 — 2009
Business Management
Chippewa Valley Technical College 1998 — 2001
Associate Degree, Accounting
Novu LLC August 2015 - Present
Novu LLC October 2014 - Present
ValueOptions December 2010 - October 2014
OptumHealth January 2010 - December 2010
OptumHealth August 2007 - January 2010
United Behavioral Health June 2005 - August 2007
UnitedHealth Group January 2005 - June 2005
Land O'Lakes August 2001 - April 2003
Skills
Leadership, Managed Care, New Business Development, Strategy, Process Improvement, Strategic Planning, Team Leadership, Disease Management, Management, Healthcare, Business Development, Account Management, Health Policy, Solution Selling, Sales, Project Management, Medicaid, Sales Process, Budgets, Insurance, Cross-functional Team...
Education
Lewis and Clark College 1995 — 1999
BA
Lewis and Clark College 1995 — 1999
UnitedHealth Group February 2015 - Present
UnitedHealthcare April 2010 - Present
Meeting Professionals International - Minnesota Chapter August 2014 - Present
Sew-What's-New.com May 2012 - Present
RunningNStyle March 2009 - Present
Skills
Marketing, Marketing Communications, Management, Social Media, Marketing Strategy, Sales, Customer Service, Blogging, Microsoft Office, Insurance, Market Research, Sales Management, Negotiation, Purchasing, Research, Fashion, Analysis, Event Planning, Social Media Marketing, Advertising, Public Relations, Budgets, Data Entry, Email Marketing, Event Management, Facebook, Fundraising, Leadership, Microsoft Excel, Microsoft Word, Online Marketing, Photoshop, PowerPoint, Public Speaking, Small Business, Social Networking, Strategic Planning, Time Management, Training
Education
Lakeland College 2006 — 2011
Bachelor of Arts, Marketing
Arima Senior Comprehensive School 1995 — 1997
Walgreens March 2015 - August 2015
UnitedHealth Group December 2014 - March 2015
Amazing Grace Bakery & Cafe August 2014 - October 2014
Men As Peacemakers January 2014 - July 2014
UMD Tutoring Center September 2013 - May 2014
Tweed Museum of Art May 2013 - May 2014
University of Minnesota Duluth September 2013 - December 2013
UMD Tutoring Center January 2013 - December 2013
UMD Children's Place May 2012 - August 2013
Subway August 2011 - December 2011
Skills
Social Networking, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Photoshop, Drawing, SPSS, Public Speaking, Teamwork, Digital Photography, Oil Painting, Acrylic Painting, Windows 7, Windows Vista, Windows Movie Maker, Android, Smartphones, Blogging, Data Entry, Facebook, Telephone Reception, Sandwiches, Food Preparation, Salads, Housekeeping, Peer Tutoring, Tutoring, Childcare, Talking Circles, Time Management, Social Media, Research
Education
University of Minnesota-Duluth 2012 — 2014
Bachelor of Applied Science (B.A.S.), Bachelor of Arts (B.A.), Psychology (Fall 2013), Sociology (Spring 2014), 3.46
Lake Superior College 2010 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
University of Wisconsin-Superior 2009 — 2010
General Studies
Hermantown High School 2005 — 2009
High School Diploma, General Studies
UnitedHealth Group June 2006 - Present
Skills
Managed Care, Healthcare, Medicare, CRM, Account Management, Sales, Management, Strategic Planning, Business Planning, Marketing, Insurance, Project Planning, Negotiation, Customer Service, Employee Benefits, Health Insurance
Education
LeTourneau University
Bachelor's Degree, Business Management
LeTourneau University
UnitedHealth Group March 1999 - Present
Clinical Services NE/ SE , UnitedHealthcare February 1999 - Present
Kaiser Permanente March 1997 - February 1999
Sparrow Health System January 1990 - February 1997
Skills
Managed Care, Healthcare, Hospitals, Nursing, Healthcare Management, Medicare, Disease Management, Medicaid, Healthcare Information..., Clinical Research, Utilization Management, Critical Care, Home Care, HIPAA, Wound Care, Pharmacy Benefit..., Acute Care, Inpatient, Healthcare Industry, EMR
Education
Lansing Community College 1989 — 1991
Associate's degree, Registered Nursing/Registered Nurse
Michigan State University
Registered Nursing/Registered Nurse
UnitedHealth Group September 2015 - Present
UnitedHealth Group October 2013 - September 2015
Koch Trucking March 2010 - October 2013
ProStaff Temp Agency December 2008 - March 2010
Johnson Brothers Liquor Co. November 2007 - November 2008
Skills
Data Entry, Customer Service, Insurance, Microsoft Excel, Administrative..., Microsoft Word, Analysis, Team Building, Process Improvement, Healthcare, Training, PowerPoint, Microsoft Office, Outlook, Employee Relations, Troubleshooting, Management, Invoicing, Payroll
Education
University of Minnesota-Twin Cities 2012 — 2016
Bachelor of Science (BS), Nutrition Sciences
Lake Region State College 2000 — 2012
Associate of Science (A.S.), Associate of Science
Commercializing Consumer Engagement 2014 - Present
Paragon Solutions 2013 - 2014
UnitedHealth Group 2005 - 2012
Studio IQ 2001 - 2005
Bell Labs Lucent Technologies 1996 - 2001
AT&T 1983 - 1996
Skills
Strategy, CRM, Product Marketing, Program Management, Start-ups, Business Strategy, Leadership, Management, Mobile Devices, Executive Management, Analytics, Vendor Management, Strategic Planning, Product Management, Process Improvement, New Business Development, IT Strategy, Enterprise Software, Cross-functional Team..., Change Management, Marketing Strategy, Integration, Business Development, Healthcare, Management Consulting, Marketing, Business Analysis, SaaS, Sales, Customer Experience, Business Transformation, Customer Engagement, E-commerce, Training, Solution Architecture, Professional Services, Business Intelligence, Business Process..., Go-to-market Strategy, P&L Management, Organizational Change, Integrated Marketing, Market Research, Strategic Partnerships
Education
Lehigh University
BSEE
Express Scripts October 2011 - October 2014
Trish Employment Solutions January 2008 - November 2012
UnitedHealth Group August 2005 - September 2007
AmeriTemps, Inc. May 2002 - June 2005
Skills
Recruiting, Talent Acquisition, Internet Recruiting, Onboarding, Employee Relations, Applicant Tracking..., Interviews, Screening Resumes, Online Social Networking, Sourcing, Community Outreach, Temporary Placement, Team Building, Job Fairs, Hiring, Taleo, Talent Management, Interviewing Skills, Personnel Management, Supervisory Skills, Compensations, Pharmaceutical..., Human Resources, Technical Recruiting, Contract Recruitment, Recruitment Advertising, Employee Benefits, Benefits Administration, Leadership, Training, HR Consulting
Education
Marian College 2003 — 2004
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Lansing Community College
Business Administration and Management, General
Cigna-HealthSpring January 2011 - Present
Bravo Health February 2006 - January 2011
UnitedHealth Group August 1997 - February 2006
NYLCare Health Plan June 1991 - August 1997
Skills
Network Development, Provider Relations, Medicare, Managed Care, Healthcare Information..., Healthcare, HIPAA, Physician Relations, Hospitals, Process Improvement, Microsoft Office, SharePoint, Data Analysis, Visio, Healthcare Management, Health Insurance, Project Management, Medicaid, Healthcare Industry
Education
LeTourneau University 2002 — 2007
BBM, Business Administration and Management, General
Mifflin High School, Columbus, Ohio
St. Norbert College October 2013 - Present
ITT Technical Institute June 2010 - October 2013
Globe University August 2011 - December 2012
Fox Valley Technical College August 2001 - December 2012
Professional Guardianships, Inc August 2005 - June 2012
UnitedHealth Group November 1997 - January 2001
St. Vincent Hospital Green Bay July 1990 - November 1997
Schneider National 1984 - 1988
Skills
Higher Education, Problem Solving, Languages, Database Design, Organization, Windows Server, Program Development, Teaching, Standards Compliance, .NET, Retaining Customers, Adult Education, Student Affairs, College Teaching, Microsoft Office, SQL, Customer Service
Education
Lakeland College 1985 — 1990
Bachelor, Business Admin/Computer Science
ATS Institute of Technology July 2012 - Present
UnitedHealth Group September 2006 - May 2009
Advocate Christ Hospital and Medical Center January 1998 - October 2002
Rush University Medical Center May 1997 - January 1998
Skills
Hospitals, Healthcare, Healthcare Management, Nursing, Patient Safety, Inpatient, CPR Certified, Community Outreach, Strategic Planning, Research, Faculty, Educator, advanced practice nurse, Maternal-Child Health, pharmacology, nursing fundamentals, Clinical Research
Education
Loyola University Chicago 2013 — 2017
Master's Degree, Women's Health Nurse Practitioner
Lewis University 1994 — 1997
Bachelor's Degree, Registered Nursing/Registered Nurse
UnitedHealth Group July 2014 - Present
City of Eagan June 2013 - August 2013
Infinite Insurance/Focus Financial June 2012 - August 2012
Saint Louis County Executive Office June 2011 - August 2011
Skills
Research, Microsoft Excel, Leadership, Public Speaking, Financial Analysis, Stata, Team Leadership, Data Analysis, Sales, Financial Accounting, Microsoft Word, PowerPoint, Minitab, Regression Analysis, Morningstar, Teamwork, Econometrics, Social Media, Time Management
Education
Lawrence University 2010 — 2014
Bachelor of Arts (B.A.), Economics, Cum Laude
UnitedHealth Group October 2005 - Present
Skills
ITIL Certified, Healthcare, Healthcare Management, HIPAA, Process Improvement, Healthcare Information..., Enterprise Architecture, Visio, Disaster Recovery, ITIL, IT Management, Integration, Management, Program Management, Business Analysis, IT Strategy, Vendor Management, Project Management, IT Operations
Education
Lake Erie College 1982 — 1983
Baker Tilly Virchow Krause, LLP March 2015 - Present
Experis June 2014 - January 2015
Baker Tilly 2012 - 2014
UnitedHealth Group 2007 - 2012
Milwaukee Women's Center 2001 - 2006
Blankstein Enterprises/Optimum Property Management 1992 - 2001
Skills
General Ledger..., Account Reconciliation, Financial Analysis, Data Analysis, Supervisory Skills, Operating Budgets, Computer Proficiency, Financial Forecasting, Cash Flow Forecasting, Intercompany..., Compliance, Internal Audit, Key Performance..., Microsoft Office, Strategic Planning, User Experience, Public Speaking, Forecasting, Financial Reporting, Access, Microsoft Excel, General Ledger, Health, Internet, Invoicing, Microsoft Word, Project Management, Tutoring, TCP/IP, Windows, Yardi, Essbase, Budgets, Accounting, Managerial Finance, Auditing, Finance
Education
Lakeland College 1993 — 1996
Bachelor's degree, Accounting and Business/Management, Cumulative GPA 4.0 out of 4.0, graduated Summa Cum Laude
Milwaukee Area Technical College 1989 — 1992
Associate's degree, Accounting major, Business Administration Minor, Cumulative GPA 4.0 out of 4.0
Celanese March 2013 - Present
UnitedHealth Group August 2009 - November 2012
Abbott Laboratories May 1998 - August 2009
Baxter 1997 - 1998
Tellabs 1989 - 1997
Motorola 1988 - 1989
Northern Telecommunications 1987 - 1988
Skills
Employee Benefits, Human Resources, Executive Pay, Workforce Planning, Personnel Management, Succession Planning, Incentive Programs, Deferred Compensation, Mergers, Performance Management, Organizational Design, Talent Management, Expatriate Management, Benefits Management, New Hire Orientations, Management, Vendor Management, Labor Relations, HRIS, Compensation & Benefit, PeopleSoft, Mergers & Acquisitions, Talent Acquisition, Employee Engagement, Strategy, Employee Relations, Organizational..., Onboarding, Benefits Administration, HR Consulting, HR Policies, Human Capital, Organizational..., Compensation & Benefits, FMLA
Education
Quinlan School of Business, Loyola University Chicago 1987 — 1992
MS, Industrial Relations
Lewis University 1982 — 1987
UnitedHealth Group September 2015 - Present
Health Implements Inc. January 2015 - Present
World Wide Technology April 2015 - July 2015
ettain group March 2014 - September 2014
Xerox inc April 2013 - February 2014
United Health Group (Optimum Health) July 2011 - November 2012
Healthways November 2010 - July 2011
Vision Consulting LLC April 2010 - October 2010
Emdeon Inc April 2002 - January 2010
Skills
SDLC, Budgets, Data Conversion, EMR, IBM iSeries, Healthcare Information..., Leadership, Information Systems, Management, Database Administration, EHR, Consulting, Microsoft SQL Server, Disaster Recovery, Strategic Planning, Human Resources, HL7, Healthcare, Software Documentation, HIPAA, Product Management, Hospitals, Revenue Cycle, Process Improvement, Access, Healthcare Industry, Integration, Program Management, Strategy, CPOE, Training, Agile Methodologies, Business Analysis, EDI, Executive Management, Health Information..., Healthcare Consulting, Informatics, Information Technology, Meditech, Physicians, Software Development, Software Implementation, Vendor Management, Visio, Project Management, Analysis, Team Building, Medicaid, Medicare
Education
University of Phoenix 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
Lamar University 1980 — 1990
B.B.A, Computer Science
Optum Health September 2013 - Present
Dan's Consulting, Inc. January 1999 - Present
Wells Fargo March 2010 - August 2013
Be The Match operated by National Marrow Donor Program 2010 - 2010
UnitedHealth Group August 2007 - September 2009
BlueCross BlueShield of Minnesota October 2004 - December 2007
Skills
Microsoft Access, Complex Database Design, Reports and Dashboards
Education
Lawrence University 1983 — 1998
Bachelor's Degree, Self-Designed Major in Computational Linguistics
Fuller-Speckien-Hulke Funeral Home, LLC August 2006 - Present
UnitedHealth Group November 2005 - August 2006
ECASD August 2001 - November 2005
Skills
Case Managment
Education
Lakeland College 2006 — 2009
MA, Counseling
UW-Stevens Point 1988 — 1990
BA, Organizational Communications
UW-Eau Claire 1986 — 1988
Social Work/Communications
Alliance of Computer Professionals March 2015 - Present
Digineer June 2014 - February 2015
Optum July 2013 - June 2014
UnitedHealth Group September 2012 - June 2013
UnitedHealth Group May 2011 - September 2012
Self Employed November 2008 - June 2011
Lancaster University September 2009 - December 2010
Liberty Diversified Industries September 2007 - March 2008
Best Buy June 2001 - May 2005
Skills
Business Analysis, Change Management, Project Management, Strategic Planning, Business Strategy, Customer Service, Leadership, Performance Management, Market Research, Forecasting, Team Leadership, Management Consulting, Leadership Development, Microsoft Office, Strategic Consulting, Financial Analysis, Consulting, Microsoft Excel, Strategic Thinking, Project Planning, CRM, Cross-functional Team..., Strategy
Education
Lancaster University 2009 — 2010
MBA, Marketing and Strategic Development
University of Saint Thomas - School of Business 2005 — 2007
B.A., Business Administration - Finance
UnitedHealth Group August 2012 - Present
Health Alliance Plan February 2006 - August 2012
Employee Health Insurance Management August 2001 - February 2006
Skills
HP Service Manager, Visio, Oracle, Microsoft SQL Server, SQL, SDLC, Requirements Analysis, Requirements Gathering, Business Intelligence, Unix, Integration, Crystal Reports, JavaScript, XML, Access, Linux, Solution Architecture, IT Service Management, Databases
Education
Lawrence Technological University 2002 — 2005
Masters, Computer Science, 3.9
Michigan State University 1996 — 2000
Bachelors, Computer Science
Discover Financial Services 2014 - Present
Fortune Brands Home & Security 2011 - 2014
Fortune Brands 2006 - 2011
Protiviti 2005 - 2006
UnitedHealth Group 2005 - 2005
Motorola Mobility 2003 - 2005
Motorola Solutions 2002 - 2003
Motorola Solutions 2001 - 2002
Skills
Auditing, Strategy, Leadership, Human Resources, Sarbanes-Oxley Act, Forecasting, Process Improvement, Financial Analysis, Management, Finance, Supply Chain Management, Operations Management, Marketing, Financial Modeling, Internal Controls, Accounting, Business Development
Education
Lake Forest Graduate School of Management 2013 — 2015
Master of Business Administration (MBA), Specialization - Organizational Behavior
University of Illinois at Chicago 1996 — 2000
Bachelor of Science, Finance
UnitedHealth Group 2007 - Present
Goodwin College January 2009 - May 2010
One Communications 2008 - 2008
About.com 2007 - 2008
Aravind Eye Care Systems, Madurai, India 2007 - 2007
Travelers 1998 - 2007
The Hartford & Northeast Utilities 1996 - 1998
Bank of America, formerly Northeast Savings 1987 - 1996
Skills
Employee Relations, Creative Writing, Interviewing, Motivational Speaking, College Recruiting, College Relations, College Teaching, University Teaching, Teaching Adults, Strategic Sourcing, Employer Branding, Employment Law, Social Media, Interviews, Training, Recruiting, Workforce Planning, Organizational..., Leadership Development, Performance Management, Personnel Management, Talent Management
Education
Lesley University 2007 — 2009
MFA
University of Connecticut 1983 — 1987
B.S.
The George Washington University
Certificate
Optum Technologies [UnitedHealth Group] February 2014 - Present
UnitedHealth Group March 2008 - February 2014
Farm Credit Financial Partners Inc May 1999 - February 2008
United Health Group 1994 - 1999
Accenture 1980 - 1993
Skills
Operational Excellence, Program Management, Change Management, Integration, Business Process..., Strategy, Management, IT Strategy, Leadership, Enterprise Software, Business Process..., Business Analysis, Cross-functional Team..., Project Planning, Strategic Planning, Project Portfolio..., Management Consulting, Outsourcing, Professional Services, Business Process, Business Intelligence, Project Management, Security, Budgets, IT Management, Mergers & Acquisitions, Process Improvement, Vendor Management, Software Development, PMO, PMP, Enterprise Architecture, Business Transformation, Software Project...
Education
The University of Connecticut School of Business
MBA, Finance
Lehigh University 1976 — 1980
BS, Industrial Engineering
eLoyalty ConsultantUHG2002 - Present
UnitedHealth Group 2002 - Present
Education
Lake Forest College 1993 — 1997
UnitedHealth Group November 2004 - Present
TEKsystems July 2004 - August 2005
Best Buy January 1999 - July 2004
Education
Lawrence University 1989 — 1993
UnitedHealth Group February 2008 - Present
Nationwide Insurance February 2006 - February 2008
JP Morgan Chase 2005 - 2005
checkfree 2001 - 2005
NetGenics 2000 - 2001
Skills
SOA, Java, Software Engineering
Education
The Ohio State University 1997 — 2000
Lanzhou University
University of Connecticut
Prime Therapeutics December 2014 - Present
Prime Therapeutics April 2013 - November 2014
Wells Fargo November 2011 - November 2012
UnitedHealth Group June 2011 - November 2011
3M April 2011 - June 2011
Hennepin County December 2009 - April 2011
Skills
Requirements Gathering, SDLC, Requirements Analysis, Data Modeling, Business Analysis, Software Project..., Systems Analysis, Data Warehousing, Program Management, Microsoft SQL Server, Visio, Business Requirements, Databases, Agile Methodologies, IT Strategy, MS Project, SharePoint, SQL, Software Documentation, Software Development, Troubleshooting, Web Services, UML
Education
Lahore University of Management Sciences 2005 — 2007
MS, Computer Sciences
Entrust Datacard September 2015 - Present
Optum February 2013 - September 2015
UnitedHealth Group August 2011 - February 2013
Custom Data Solutions September 2010 - August 2011
Member Driven Technologies February 2010 - September 2010
Member Driven Technologies December 2003 - March 2010
Covisint, LLC November 2001 - December 2003
WebcityWORKS April 2001 - November 2001
Skills
Unix, Disaster Recovery, System Administration, Enterprise Architecture, Linux, Servers, Windows, CISSP, XP, Troubleshooting, Windows Server, Active Directory, Network Security, Information Security, Cisco Technologies, Computer Security, DNS, Data Center, Enterprise Software, Operating Systems, Security, Firewalls, Testing, VMware, VMware ESX, Web Development, Virtualization, Windows XP, Windows 7
Education
Walsh College of Accountancy and Business Administration 2010 — 2012
Masters of Science, Information Assurance
Lawrence Technological University 2001 — 2005
Bachelor of Science, Computer Science
UnitedHealth Group June 2015 - Present
UnitedHealth Group 2010 - Present
UnitedHealth Group 2008 - 2010
UnitedHealth Group 2006 - 2008
Skills
Over 20 years..., Manage multiple tasks..., Relate to people at..., Effective..., Proficient in Microsoft..., Requirements and..., Proficient in many..., Business Analysis, Analysis, Documentation, Business Requirements, HIPAA, Health Insurance, Management, Healthcare, Medicare, Medicaid, Process Improvement, Strategic Planning, Healthcare Information..., Visio, Managed Care, Program Management, Insurance, Software Documentation, Requirements Analysis, Project Management, Healthcare Management, Vendor Management, Requirements Gathering, Data Analysis, Business Process..., Agile Methodologies, SharePoint, Health Policy, Cross-functional Team..., Access, Team Building
Education
Lakeland College 2007 — 2009
Master of Business Administration (M.B.A.), Project Management
Lakeland College 2001 — 2003
Bachelor of Arts (B.A.), Business Administration and Management, General
UnitedHealth Group May 2010 - Present
Hewitt Associates June 2009 - May 2010
Medica November 2006 - May 2009
UnitedHealth Group 1996 - 2006
United Health Group 1995 - 2006
Skills
Health Insurance, Process Improvement, Managed Care, Healthcare, Medicare, Insurance, Call Center, HIPAA, Claim, Change Management, Business Analysis, Strategic Planning, Medicaid, Team Building, Vendor Management, Operations Management, Program Management, Project Management, Business Process..., Cross-functional Team..., Human Resources, Management, Health Policy, HMO, Disease Management, Healthcare Industry, Medicare Part D, Employee Benefits, Provider Relations, Healthcare Information..., Utilization Management, Healthcare Consulting
Education
Le Moyne College 1984 — 1986
Bachelor of Arts (BA), Political Science and Government
HealthPartners June 2013 - Present
HealthPartners September 2010 - June 2013
UnitedHealthcare 2010 - September 2010
UnitedHealthcare 2007 - 2010
UnitedHealthcare 2004 - 2007
UnitedHealthcare 2002 - 2004
UnitedHealthcare 2000 - 2002
UnitedHealth Group 1997 - 2000
Skills
Informatics, Healthcare Information..., Healthcare, Process Improvement, Program Management, EHR, Leadership, Clinical Research, Medicine, Performance Management, Business Process, Analytics, HIPAA, Healthcare Industry, Visio, Physicians, Enterprise Software, Ambulatory, Cross-functional Team..., Business Analysis, Medical Devices, Change Management, Strategic Planning, Strategy
Education
St. Olaf College 1993 — 1997
BA, Biology, Philosophy
University of Lancaster 1995 — 1995
Ear, Nose & Throat Surgical Associates November 2008 - Present
Appleton Audiology Associates July 2014 - Present
Cinderella Tavern February 2015 - Present
Psycho Suzi's Motor Lounge July 2008 - November 2008
UnitedHealth Group December 2004 - June 2007
Schreiber Foods June 2004 - December 2004
Skills
Employee Relations, Healthcare, Benefits Administration, Accounts Receivable, Customer Service, Process Improvement, Leadership, Strategic Planning, Insurance, Microsoft Office, Performance Management, Budgets, Training, Human Resources, Payroll
Education
Lakeland College 2005 — 2007
MBA, Business Administration
Marian College of Fond du Lac 2000 — 2004
BS, Psychology
Endo Health Solutions - American Medical Systems April 2013 - Present
UnitedHealth Group January 2010 - April 2013
UnitedHealth Group March 2008 - January 2010
Medtronic March 2005 - March 2008
Medtronic April 2005 - January 2007
Tennant Company January 2001 - April 2005
Steelcase March 1990 - January 2002
Skills
Process Improvement, Managerial Finance, Financial Analysis, Forecasting, Leadership, Finance, Financial Modeling, Sarbanes-Oxley Act, Accounting, Variance Analysis, Financial Reporting, Hyperion Enterprise, Cost Accounting, Strategic Financial..., Financial Valuation, Direct & Overhead Cost..., Large Data Set..., Quantitative Risk..., Strategic Negotiations, Conflict Resolution, Turnaround Strategy, Change Management, Budget Development, SAP ERP, Capital Investment..., Lean Operations, Shared Services, Revenue Cycle Management, Staff Supervision, KP / Dashboard..., Activity Based Costing, Strategic Pricing, Business Integration
Education
Lake Superior State University
MBA, Finance
University of Windsor
B. Comm, Finance
Mercy-Chicago Hospital and Medical Center January 2015 - Present
Loyola University Medical Center August 2010 - June 2014
Hinsdale Hospital October 2009 - November 2010
UnitedHealth Group October 2006 - December 2008
Edward Hospital - Naperville, IL January 1998 - September 2007
Skills
NICU, Nursing, Acute Care, Hospitals, Healthcare Management, EMR, Inpatient, Critical Care, BLS, Patient Safety, Patient Advocacy, Nursing Education
Education
St. Elizabeth Hospital School of Nursing 1994 — 1995
Diploma, Nusing
Lewis University
BSN, Nusing
UnitedHealth Group January 2013 - Present
United Healthcare January 2005 - January 2013
UnitedHealth Group January 2004 - January 2013
Cigna 1999 - 2003
Skills
SAS programming, Microsoft Excel, SQL, Financial Analysis, Data Analysis, Analytics, Access, Analysis, Insurance
Education
Saint Joseph's University 2001 — 2003
Master of Business Administration (MBA), Finance
Lebanon Valley College 1987 — 1991
BS, Actuarial Science
Schreiber Foods May 2009 - Present
Schreiber Foods May 2006 - May 2009
UnitedHealth Group May 2001 - March 2006
Education
Lakeland College 2003 — 2006
BA, Accounting
University of Wisconsin-Green Bay 1994 — 1999
BS, Business Adminstration - Finance
Eastern Computer Exchange April 2015 - Present
TEKsystems February 2013 - March 2015
Xerox April 2010 - February 2013
JPMorgan Chase April 2005 - November 2009
Insight April 2002 - April 2005
Exodus Communications February 1999 - February 2002
Sargent & Lundy August 1998 - February 1999
UnitedHealth Group January 1988 - May 1996
Skills
Project Portfolio..., PMP, PMO, Vendor Management, SDLC, Business Process..., IT Strategy, Program Management, IT Management, Cloud Computing, ITIL, Visio, Business Analysis, IT Service Management, Disaster Recovery, IT Operations, Integration, Software Project..., Requirements Analysis, Enterprise Architecture, Data Center, MS Project, SharePoint, Microsoft Project
Education
Northern Illinois University 1993 — 1998
MS, Operations Management
Lewis University 1988 — 1993
BA, Business Administration
UnitedHealth Group November 2010 - Present
Brenna's House January 2004 - June 2007
Global Fulfillment Services February 2003 - December 2003
Barcelona Restaurant February 2001 - August 2002
e-Dentist.com (formerly Pentegra) April 1999 - October 2000
IKON Office Solutions May 1996 - March 1999
Norman Enterprises July 1994 - December 1997
Skills
End-to-end Testing, Claims Resolution, Claims Management, Quality Control, Quality Assurance, Business Process..., Healthcare, Employee Benefits, Benefits Administration, ADP Payroll, Employee Training, Accounts Payable
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2000 — 2001
AA, Associate of Occupational Studies Degree
UnitedHealth Group April 2014 - Present
Centura Health June 2012 - April 2014
DP Technology October 2011 - June 2012
IBM Global Business Services December 2009 - December 2011
home remote March 2007 - March 2010
Skills
EHR, Healthcare Information..., EMR, Healthcare, HIPAA, Medical coding, Medical coding auditor, Clinical documentation..., Informatics, Healthcare Consulting, Software Documentation, Medical Records, CPT, Team Building, Training, Health Information..., Process Improvement, Revenue Cycle, ICD-9, Healthcare Management, Medical Coding, Quality Assurance, CPOE, Program Management, Troubleshooting, SharePoint, Software Implementation, Strategic Planning
Education
Laramie County Community College
Nursing Education
Molina Healthcare November 2012 - Present
OptumInsight Consulting August 2011 - November 2012
Molina Healthcare October 2008 - July 2011
UnitedHealth Group October 2006 - October 2008
Skills
Medicare, Medicaid, Healthcare, Managed Care, Medicare Part D, Vendor Management, Training, Healthcare Consulting, Healthcare Management, Project Management, HIPAA, Management, Health Insurance, Operations Management, Process Improvement, Healthcare Industry, Strategic Planning, Leadership, Program Management, Configuration Management
Education
LeTourneau University 2008 — 2010
Masters, Business Administration
LeTourneau University 2004 — 2007
Bachelor, Business Management
UnitedHealth Group November 2014 - Present
Tulsa Health Department October 2003 - August 2014
Saint Francis Hospital Tulsa, OK May 1999 - October 2003
Skills
Gynecology, Obstetrics, Nursing, Hospitals, Public Health, Healthcare
Education
University of Arkansas at Fayetteville 1989 — 1993
B.A., Psychology
Langston University
BSN, Nursing
UnitedHealth Group June 2015 - Present
G&K Services October 2014 - June 2015
Solution Design Group May 2014 - October 2014
UnitedHealth Technologies July 2013 - March 2014
OptumInsight November 2010 - July 2013
Robert Half Technology January 2009 - September 2011
Lifetouch 2009 - 2011
MTS Systems June 2008 - January 2009
Mercury Payment Systems September 2005 - May 2008
Skills
Quality Assurance, User Acceptance Testing, Software Documentation, SQL, Agile Methodologies, Troubleshooting, Integration, Scrum, SDLC, Project Management, Business Analysis, XML, Test Cases, HTML, Technical Support, Test Planning, Quality Center, Microsoft Excel, White Box Testing, Black Box Testing, HP Quality Center, Photoshop, Laserfiche, Payment Card Processing, Point-of-Sale Systems, Leadership, Employee Training, POS
Education
Lane Community College 2003 — 2004
Multimedia, Design and Film
Lane Community College 2002 — 2003
Multimedia, Design and Film
WellCare Health Plans January 2013 - Present
Arcadian Health Plan May 2010 - December 2012
Arcadian Health Plan February 2009 - May 2010
Arcadian Health Plan January 2008 - February 2009
Arcadian Health Plan August 2007 - January 2008
Arcadian Health Plan May 2005 - August 2007
UnitedHealth Group December 2002 - May 2005
UnitedHealth Group May 2000 - December 2002
St. Joseph's Hospital and Medical Center January 1998 - May 2000
Blue Cross Blue Shield of Arizona January 1997 - December 1997
Skills
Managed Care, Contract Negotiation, Medicare Advantage, Medicaid Managed Care, Strategic Planning, Budget, Healthcare, New Markets Development, Financial Analysis, Banking, Provider Relations, National Accounts
Education
University of Houston-Clear Lake 1993 — 1995
Master of Healthcare Administration
Lamar University 1982 — 1984
Master of Business Administration (M.B.A.), Finance, General
Lamar University 1978 — 1982
Bachelor of Business Administration (B.B.A.), Marketing
Associated Bank March 2007 - Present
UnitedHealth Group April 1995 - March 2007
Skills
Business Analysis, SDLC, Requirements Gathering, SQL, Requirements Analysis, Microsoft SQL Server, COBOL, Visio, Data Analysis, SSIS
Education
Lakeland College
Bachelor's degree, Computer Science
Northern Illinois University
Bachelor of Science (BS), Business Administration and Management, General
United Health Care February 2010 - Present
Self employed - part time evenings May 1997 - Present
UnitedHealth Group February 2008 - February 2010
United Health Group February 2006 - February 2008
Aetna May 2005 - February 2006
CIGNA Healthcare February 2001 - April 2005
Independent Healthcare IT Consultant January 1983 - February 2001
Skills
Healthcare, licensed professional..., SDLC, Program Management, MS Project, Resource Management, Problem Solving, Waterfall, Project Portfolio..., Project Planning, Team Building, Project Delivery, Software Project..., Team Leadership, Cross-functional Team..., Budgeting, Risk Mitigation, Application Development, Change Management, Healthcare IT, Risk Management
Education
Lesley University 1995 — 1997
Masters In Counseling Psychology, Psychology
Norwich University 1993 — 1995
Bachelor Of Arts, Psychology
UnitedHealth Group April 2015 - Present
Urban Barn April 2010 - Present
Urban Barn April 2010 - April 2015
Akhurst Machinery Limited May 2006 - April 2010
ARINC April 2003 - April 2006
CIBC August 2001 - August 2002
Skills
VMware, Cisco Wireless, Windows Server, Servers, Virtualization, Technical Support, Blackberry Enterprise..., Active Directory, Citrix, SAP, Operating Systems, Switches, System Administration, Network Security, Mobile Device Management, Microsoft Exchange, Enterprise Software, Desktop Computers, Troubleshooting, Security, Networking, SharePoint, Cloud Computing
Education
Langara College 2013 — 2013
Professional Sales
HP Training 2009 — 2009
VMware VI3 Install and Configure
Advocate Health Care November 2009 - Present
UnitedHealth Group November 2013 - March 2015
Skills
Hospitals, Healthcare Management, Nursing, Inpatient, Critical Care, Acute Care, Patient Safety, EMR, Healthcare, HIPAA, BLS, Patient Advocacy, Home Care, Medication..., Wound Care, Palliative Care, IV, EKG, Health Education, Disease Management, Phlebotomy, Cpr Certified, Direct Patient Care
Education
North Park University
Master's degree, Adult Nurse Practitioner
Lewis University
BSN, Registered Nursing/Registered Nurse
UnitedHealth Group June 2015 - Present
Skills
ASP.NET, WCF, ASP.NET MVC, SQL, Microsoft SQL Server, Agile Methodologies, Web Services, XML, JavaScript, Oracle, C#, Java, Requirements Analysis, SOA, Healthcare EDI, ASCX12, NCPDP, HTML, CSS, HTML5, CSS3, ASP.NET AJAX, Scrum, Powershell, XSLT, SaaS, ICD-10, ICD-9, 5010 Transactions, Transaction sets 270,..., Web 2.0 Development, SDLC, Talend Open Studio, SSIS, SSAS 2008, Altova EDI tools
Education
Lamar University
Master of Science (MS) in Computer Science
University of Mumbai
Bachelor’s Degree, Computer Science
BD September 2013 - Present
Follett School Solutions August 2012 - September 2013
Hospira July 2010 - July 2012
UnitedHealth Group March 2007 - July 2010
United Airlines September 2004 - March 2007
Analytic Innovations January 1999 - August 2004
AT&T January 1982 - January 1986
GTE January 1979 - January 1982
Skills
Business Analysis, Project Management, Data Analysis, Process Improvement, SDLC, Cross-functional Team..., Visio, Analysis, SQL, Business Intelligence, Data Warehousing, Agile Methodologies, Change Management, Strategy, Business Process..., Vendor Management, SharePoint, Management, Project Portfolio..., Software Project..., Business Process, Requirements Analysis, Testing, Program Management, ERP, Software Documentation, Integration, PMP, IT Strategy, Software Development, Business Strategy, Channel Relationship..., Revenue Enhancement, Revenue Cycle Management, Indirect Sales Channels, Direct Sales, Model N, QlikView, SAP, Quality Assurance, Pharmaceutical Industry, SAS, Rebates, Chargebacks, Medical/Surgical, Operations Management, Medicare, Medicaid, CMS, agile
Education
Lake Forest Graduate School of Management
MBA, General Management
Northeastern Illinois University
BS, Information Science
Northwestern University
Graduate Coursework, Computer Science
ESM Strategic Advisors, LLC 2013 - Present
UnitedHealth Group 2002 - 2011
MedPartners 1996 - 2002
UnitedHealth Group 1986 - 1996
Education
University of Iowa
Master's Hospital & Health Administration
Lewis University
Bachelor of Arts (BA)
UnitedHealth Group February 2014 - Present
UnitedHealth Group April 2011 - Present
CSC May 2010 - April 2011
Advocate Health Care April 2004 - June 2009
Orsini Healthcare February 1996 - February 2001
Advocate Health Care January 1995 - February 1996
Skills
Managed Care, Medicare, Healthcare Management, HIPAA, Healthcare Information..., Health Insurance, Nursing, Home Care, Healthcare Industry, Insurance, Team Building, Claims Management, Medical Terminology, Medical Billing, Healthcare, Claim, Executive Management, Hospitals, Leadership, Process Improvement, Medicaid, Program Management, Case Managment, Disease Management, Clinical Research, Informatics
Education
Lewis University
BSN, Nursing
UnitedHealth Group November 2010 - Present
Target October 2005 - August 2010
APAC Customer Services April 2003 - September 2005
Percepta October 2000 - March 2003
Qwest Communications March 2000 - September 2000
TeleTech March 1996 - March 2000
Skills
CRM, Access, Outlook, Account Management, Vendor Management, Call Center, Customer Experience, Process Improvement, SDLC, Resource Management, Visio, Business Analysis, Business Process..., Metrics, SharePoint
Education
Lawrence University 1988 — 1992
Bachelor of Arts, Studio Art (Color Theory and Computer Art / Graphics)
UnitedHealth Group May 2011 - Present
UnitedHealthcare October 2007 - May 2011
Medical Clinic of North Texas April 2006 - October 2007
Digestive Health Associates of Texas September 2001 - April 2006
Skills
Provider Relations, Managed Care, Health Insurance, Access, Utilization Review, Utilization Management, HMO, Hospitals, HIPAA, Credentialing, Physicians, Healthcare Consulting, Medicaid Managed Care, Medicare, Business Development, Insurance, Health Policy, Healthcare Industry, EMR, Healthcare, Medicaid, Revenue Cycle, Medicare Part D, Network Development, Practice Management, Quality Improvement, Pharmacy Benefit..., PPO, Healthcare Information..., Healthcare Management, Physician Relations
Education
LeTourneau University 2003 — 2005
M.B.A., Finance
Stephen F. Austin State University 1990 — 1997
B.S., General Biology
UnitedHealth Group May 2014 - Present
UnitedHealthcare January 2011 - May 2014
American Medical Security 1994 - 2004
Skills
Insurance, Health Insurance, Medicare, Managed Care, Medicaid, HIPAA, Healthcare, Employee Benefits, Claim, Provider Relations, Process Improvement, Call Centers, Healthcare Management, HMO, Network Development, Health Policy, Claims Management, PPO, Disability Insurance, Disease Management, Visio, Healthcare Information..., Leadership, Team Building, Vendor Management, Access, Benefits Administration, Brokers, Business Analysis, Claim Investigation, Commercial Insurance, Data Analysis, Data Entry, EHR, Executive Management, Health Savings Accounts, Healthcare Consulting, Healthcare Industry, Pharmacy Benefit..., Strategic Planning
Education
Lakeland College
UnitedHealth Group July 2008 - Present
Education
Lakeland College 2010 — 2012
Accounting
UnitedHealth Group December 1994 - Present
Skills
IT Service Management, Disaster Recovery, IT Management, ITIL, Software Documentation, Process Improvement, Troubleshooting, IT Strategy, Leadership, Technical Support
Education
Lakeland College 2007 — 2017
Business Management
Northeast Wisconsin Technical College 1986 — 1997
Associate, Microcomputer Specialist
UnitedHealth Group January 2012 - Present
Skills
Documentation, •Demonstrated..., •Outstanding ability..., •Solid organizational..., •Utilized modern..., •Selected to provide...
Education
Lewis University 2013 — 2015
Master of Arts (M.A.), Organizational Leadership
Saint Xavier University 1998 — 2002
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies/Clinical Psychology
UnitedHealth Group 2007 - 2013
UnitedHealth Group 2006 - 2007
UnitedHealth Group 2004 - 2006
Cray Research/Silicon Graphics, Inc 1996 - 2003
Skills
Healthcare Management, Forecasting, Analytics, Pricing
Education
Lakeland College
Masters, Business Administration
Institute of Management Accountants
CMA, Certification in Management Accounting
Lakeland College
Bachelors, Accounting
Chippewa Valley Technical College
Associates, Computer Information Systems
American Society of Equine Appraisers
Certified, Equine
UnitedHealth Group October 2012 - Present
Nyne20, LLC May 2013 - July 2015
United Health Group February 2009 - October 2012
UnitedHealthcare April 2006 - February 2009
Skills
Accounting, Finance, Financial Analysis, Medicare, Provider Relations, Health Insurance, Health Policy, Healthcare, Healthcare Management, Healthcare Information..., HIPAA, Medicaid, Program Management
Education
Lakeland College 2011 — 2014
Bachelor of Arts (B.A.), Accounting, 3.6
UW Madison 2000 — 2005
Bachelor's degree, English Language and Literature, General
UnitedHealth Group July 2011 - Present
BayCare Health System January 2007 - July 2011
Education
Lewis University
CPAP.com April 2012 - April 2014
Aetna March 2007 - November 2010
UnitedHealth Group May 2006 - February 2007
Wilmar Industrie September 2003 - November 2005
Skills
Customer Service, Call Centers, Health Insurance, Insurance, Medicare, HIPAA, Employee Benefits, Data Entry, Claim, Process Improvement, Managed Care, Outlook
Education
Lamar University 2012 — 2013
Texas Southern University 2011 — 2012
Bayshore Medical Group June 2015 - Present
UnitedHealth Group November 2013 - Present
Tina Travis Counseling August 2011 - Present
Tina Travis Counseling 2011 - Present
MHMRA of Harris County December 2013 - March 2015
Atrium Medical January 2012 - November 2012
Future Leaders Child Care August 2010 - August 2011
Houston Housing Authority September 2009 - August 2010
Mental Health Mental Retardation Authority of Harris County August 2007 - September 2008
Mental Health Mental Retardation Authority of Harris County December 2006 - August 2007
Skills
Addiction & Recovery, Mental Health Counseling, Adolescents, Family Therapy, Stress Management, Grief Counseling, Conflict Resolution, Work Life Balance, Group Therapy, Anger Management, Case Managment, Mental Health, Adults, Crisis Intervention, Psychotherapy, Social Services, Treatment, Motivational..., Behavioral Health, Counseling Psychology, Self-esteem, Psychology, Training, Addiction Recovery, Community Outreach, Child Development, Teaching, Play Therapy, Healthcare, CBT, Interventions, Clinical Research, Google Groups, Chemical Dependency, Personal Development, Psychological Assessment, Life Transitions, Mindfulness, Adolescent Therapy, Dual Diagnosis, Case Management, Co-occurring Disorders, Young Adults, Behavior Modification, Individual Counselling, Post Traumatic Stress, DBT, Prevention, Clinical Supervision, Therapists
Education
Prairie View A&M University 2005 — 2006
Master of Science, Marriage and Family Therapy
Lamar University 2002 — 2004
Bachelor of Science, Family and Consumer Sciences
Capella University
Doctor of Health Administration, Health Care Leadership
UnitedHealth Group February 2012 - Present
American Automobile Association (AAA) May 2005 - December 2011
American Automobile Association (AAA) April 2002 - May 2005
American Automobile Association (AAA) February 2000 - April 2002
Enforcer Technology, Inc. January 1999 - February 2000
Home Care Medical, Inc January 1988 - January 1999
Education
Lakeland College
Bachelor of Arts, Business Management
Eau Claire County August 2013 - Present
Eau Claire Police Department September 2008 - July 2013
UnitedHealth Group September 2007 - August 2008
Eau Claire Academy April 2005 - August 2008
Skills
Microsoft Office, Outlook, PowerPoint, Microsoft Excel, Data Entry, Microsoft Word, Administrative..., Spreadsheets, Customer Service, Public Speaking, Telephone Skills
Education
Lakeland College 2008 — 2010
Counselor Education/School Counseling and Guidance Services
University of Wisconsin-Eau Claire 2003 — 2007
Bachelor of Arts (B.A.), Psychology; Spanish, 3.5
SweetFrog, De Pere, WI July 2012 - Present
Total Health Therapy, LLC March 1997 - Present
UnitedHealth Group 1994 - 2012
Education
Lakeside School of Massage Therapy 1996 — 1997
Certified, Massage Therapy/Therapeutic Massage
De Pere High School 1980 — 1984
Cadence Designs September 2004 - Present
UnitedHealth Group March 2015 - June 2015
Green Bay Sportservice June 2014 - October 2014
Convergys April 2013 - September 2014
Skills
Web Design, Photography, Marketing, Adobe Creative Suite, Social Media, Social Media Marketing, InDesign, Event Planning, Graphic Design, Illustrator, Packaging, Public Relations, Digital Photography, Marketing Communications, Web Development, Photojournalism, Event Photography, Social Networking, Brochures, Dreamweaver, Public Speaking, Marketing Strategy, Team Building, Mac + PC, Visual Arts, SEO, Website Development, Email Marketing, Graphics, QuarkXPress, WordPress, Advertising, Logo Design, Photoshop, Image Editing, Sports Photography, Digital Copywriting, Web Content Creation, Mixed Media, Journalism, JavaScript, HTML 5, CSS, BBEdit, Sports Marketing, Creative Direction, Typography, Layout, Web Programming, Entrepreneurship
Education
Northeast Wisconsin Technical College 2010 — 2013
E-Business/Web Development, Web Page, Digital/Multimedia and Information Resources Design
Lakeland College 2007 — 2010
Bachelor's degree, Business Management and Marketing
Northeast Wisconsin Technical College 2004 — 2007
Associate in Applied Science Degree, Marketing and Graphic Communications
Fox Valley Technical College 1996 — 2007
Associate in Applied Science Degree, Marketing
UnitedHealth Group June 2009 - Present
state of nevada October 2008 - April 2009
michigan dept. of agriculture September 1995 - April 2008
Skills
Medicare, Managed Care, Healthcare, Healthcare Management, Process Improvement, Medicaid, Employee Benefits, Healthcare Information...
Education
Lansing Community College
Associate's degree, Business
Michigan State University
Bachelor of Arts (B.A.), Social Sciences
UnitedHealth Group July 2015 - Present
JLP Global, Inc. June 2012 - May 2014
Super-Dog Pet Food Co. March 1996 - March 2009
Skills
ECommerce Marketing, Business Development, Internet, Pets, Garden, Homewares, Direct Marketing, E-commerce, Advertising
Education
Lebanon Valley College
Texas Children’s Hospital 2012 - Present
UnitedHealth Group 2002 - 2012
UnitedHealth Group 2002 - 2012
UnitedHealth Group 2002 - 2012
Skills
Adult Education, Curriculum Design, Curriculum Mapping, Curriculum Development, Training, Training Management, Training Programs, Training Delivery
Education
LeTourneau University
Bachelor of Business Management, Business Administration and Management, General
MATHESON GAS INC. September 2014 - Present
UnitedHealth Group February 2014 - September 2014
UnitedHealth Group June 2011 - February 2014
Matheson Tri-Gas January 2011 - June 2011
Matheson Tri-Gas June 2008 - September 2010
Skills
Customer Service, Office Administration, Clerical Skills, Oil & Gas Industry, Microsoft Word, Microsoft Excel, SAP, Data Management, Filing, Written & Verbal..., Outlook, Highly detail oriented, Project Planning, Spreadsheets, Easily Adaptable, Proficient Typing Skills, Microsoft Office, TIMS, PIMS, Administrative..., Administrative Office..., Administrative..., Analysis, Databases, Administrative Work, Work Orders, PowerPoint, Sales Order Processing, Order Management, Purchase Orders, CRM, Gas Industry, Typing, Multi Tasking, Learn New Software..., Health Insurance, Avante, Eligibility, Self-starter, Learning Quickly, Inventory Management, Administration, Sales, Training
Education
Lamar State College-Port Arthur 2004 — 2004
Certificate, Phlebotomy
Washington Marion Magnet High School 2000 — 2004
High School Diploma, N/A
Fond du Lac Band of Lake Superior Chippewa May 2014 - Present
Interim HealthCare March 2014 - May 2014
Lake Superior College October 2009 - December 2013
UnitedHealth Group February 2004 - March 2009
North American Mortgage October 1997 - November 2003
Skills
Customer Service, Microsoft Excel, Microsoft Word, Public Speaking, Data Entry, CPR Certified, Outlook, Healthcare, Health Education, Nursing, Insurance, Teaching
Education
Lake Superior College 2009 — 2013
Associate's degree, Registered Nursing/Registered Nurse
University of Minnesota Duluth
Liberal Arts
UnitedHealth Group Escalation SpecialistUnitedHealth GroupJanuary 2014 - Present
Skills
Customer Service, Sales, Health Insurance, Data Entry, Exceptional organization, Managing Finances, Tax Accounting, Financial Analysis, Financial Planning, Financial Services
Education
Lehigh Carbon Community College 2002 — 2004
Associate's Degree, Business Administration and Management, General, B
University of Pittsburgh-Greensburg 1999 — 2001
Business Administration and Management, General
UnitedHealth Group April 2011 - August 2014
UnitedHealth Group March 2008 - April 2011
Girling Health Care October 2007 - March 2008
Encompass Home Health July 2006 - September 2007
Secure Home Health March 2005 - July 2006
Skills
Healthcare, Medicare, Medicaid, Home Care, Healthcare Management, Behavioral Health, Inpatient, Medicine, Utilization Management, Access
Education
Lamar University 1997 — 2000
Registered Nursing/Registered Nurse