UnitedHealth Group
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. Headquarters: Minnetonka, Minnesota, United States CEO: David S. Wichmann (Sep 1, 2017–) Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
UnitedHealth Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UnitedHealth Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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18,012 UnitedHealth Group employees in database. Find out everything there's to know about UnitedHealth Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UnitedHealth Group Employees
UnitedHealth Group June 2015 - Present
Hopkins Public Schools September 2012 - August 2014
Normandale Community College January 2013 - May 2014
Designer Shoes Warehouse July 2010 - January 2013
Skills
Childcare, Higher Education, PowerPoint, Classroom, Tutoring, Curriculum Design, Staff Development, Critical Thinking, Volunteer Management, Information Technology, Public Speaking, Business Analysis, SQL, Leadership, Communication, Teamwork, Microsoft Office, Visual Studio, Requirements Gathering
Education
University of Minnesota - Carlson School of Management 2014 — 2016
Bachelor's Degree, Management Information Systems, General, Junior
Normandale Community College
accounting
UnitedHealth Group June 2014 - Present
University of Minnesota August 2009 - Present
Blue Cross and Blue Shield of Minnesota March 2014 - June 2014
University of Minnesota September 2010 - May 2014
Milliman Risk Institute November 2013 - February 2014
Skills
Matlab, Research, PowerPoint, Microsoft Office, Public Speaking, Statistics, Higher Education, Microsoft Word, Microsoft Excel, Data Analysis, Teaching, Probability, Technical Writing
Education
University of Minnesota-Twin Cities 2009 — 2014
Master of Science (M.S.), Mathematics
Normandale Community College 2007 — 2009
Associate of Arts (AA)
BCBSNC August 2013 - Present
UnitedHealth Group December 2011 - August 2013
Aetna January 1998 - June 2011
Skills
COBRA, Employee Benefits, Training Delivery, Insurance, Employee Training, Performance Consulting, Health Insurance, Training, Instructor-led Training, Instructional Design
Education
North Carolina Agricultural and Technical State University 1987 — 1992
Bachelor of Arts (BA), English Language and Literature/Letters
UnitedHealth Group April 2015 - Present
Target November 1999 - Present
Thrivent Financial June 2014 - August 2014
State of Minnesota District Court, 4th District June 2013 - August 2013
E.A. Sween - Deli Express July 2011 - September 2011
Cargill February 2006 - February 2007
Cargill January 1998 - February 2006
Skills
Training, Leadership, Human Resources, Employee Relations, Onboarding, Organizational..., Performance Management, Employee Benefits, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Employee Engagement, Research
Education
University of Minnesota - Carlson School of Management 2014 — 2015
Master of Arts (MA), Human Resources and Industrial Relations
University of Minnesota Law School 2012 — 2015
JD, emphasis on Employment and Labor Law
University of Minnesota-Twin Cities 2008 — 2012
BS, Human Resources Development
Normandale Community College 2007 — 2009
Associates Degree, Liberal Arts
St. Cloud Technical College 1993 — 1995
Associates Degree, Accounting
Kowalski Companies August 2008 - Present
UnitedHealth Group June 2014 - August 2014
Wilkerson Guthmann January 2014 - April 2014
Skills
Cashiering, Inventory Management, Microsoft Excel, Inventory Control, Time Management, Data Entry, Teamwork, Outlook, Microsoft Word, PowerPoint, Retail, Customer Service, Microsoft Office, Leadership, Customer Satisfaction, Merchandising
Education
University of St. Thomas 2013 — 2015
Bachelor of Business Administration (B.B.A.), Accounting, Junior
Normandale Community College 2012 — 2012
Washington University in St. Louis 2005 — 2008
Comcast November 2014 - Present
UnitedHealth Group May 2012 - July 2014
SDE, Inc. September 2011 - May 2012
Infogroup March 1998 - September 2011
Skills
SSRS, Crystal Reports, Access, Visual Basic, SQL Server Management..., SSIS, Technical Documentation, Help Desk Support, Executive..., Microsoft Office, MS Excel Pivot Tables, Employee Training, CRM, Email Marketing
Education
Keene High School
New Hampshire Technical Institute
Hennepin County Medical Center September 2013 - Present
Humera (Contract) February 2013 - September 2013
On Assignment Healthcare Staffing (Contract) April 2012 - December 2012
On Assignment Healthcare Staffing (Contract) November 2011 - March 2012
On Assignment Healthcare Staffing (Contract) May 2011 - June 2011
UnitedHealth Group March 2010 - March 2011
All About Children Pediatrics September 2007 - March 2010
ISD #112 August 2003 - June 2007
Minneapolis Children's Hospitals & Clinics January 1990 - June 2003
Minneapolis Children's Hospitals & Clinics June 1990 - September 1994
Skills
Communication Skills, Knowledge of Disease..., Listening skills, Experience working with..., Building Relationships, Conflict Resolution, Problem Solving, Prioritizing, Compliance, Staff Development, Curriculum Development, Planning & Organizing..., Medical Terminology, Medical Records, Growth & Development of...
Education
Normandale Community College 2013 — 2014
Health InformationTechnology
The University of North Dakota
BSN, Registered Nurse
UnitedHealth Group January 2015 - Present
UnitedHealth Group June 2014 - January 2015
UnitedHealth Group June 2012 - August 2013
Abercrombie & Fitch November 2010 - January 2013
Sawatdee Thai Restaurant November 2009 - August 2012
Skills
Project Management, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Teamwork, Time Management, PowerPoint, Sales, Management, Talent Acquisition, Interviews, Marketing, Analysis
Education
University of Minnesota-Twin Cities 2011 — 2014
Bachelor's Degree, Management Information Systems and Marketing, 3.7
Sogang University 2013 — 2013
Management Information Systems, General
Normandale Community College 2009 — 2011
MNTC, 3.82
UnitedHealth Group May 2015 - Present
Comcast December 2011 - Present
Comcast January 2010 - December 2011
Comcast 2006 - 2009
Enshi Inc. 2002 - 2006
Aveda 1995 - 2001
Skills
Performance Management, Leadership Development, Process Improvement, Training, Employee Relations, Onboarding, Talent Management, Recruiting, Instructional Design, Coaching, Project Management, Leadership, Program Management, Personnel Management, Management, Succession Planning, Staff Development, Employee Engagement, Cross-functional Team..., Human Resources, Strategic Planning, Organizational..., Business Development, Team Building, Strategy, Customer Retention, Sales Operations, Call Centers, New Hire Orientations, FMLA, Interviews, Change Management, Employee Benefits, Talent Acquisition, Labor Relations, HRIS, Workforce Planning, Deferred Compensation, Applicant Tracking..., Benefits Administration, Employee Training, HR Policies, Organizational..., College Recruiting, Hiring, Organizational Design, Time Management, Employer Branding, Career Development, Conflict Resolution
Education
Saint Mary's University of Minnesota
Bachelor of Science, Human Resources Management
Normandale Community College
Associate of Arts
Horst / Aveda Education Center
American Family Insurance March 2012 - Present
American Family Insurance July 2010 - September 2011
UnitedHealth Group August 2009 - June 2010
UnitedHealth Group August 2007 - August 2008
Skills
10 Key, Microsoft Office, Professional..., Fax, File Management, Office Administration, Office Management, Data Entry, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Administrative..., Teamwork, Communication, Passion for Helping..., Time Management, Telephone Skills, Research, Outlook, Leadership, Insurance, Customer Satisfaction, Social Networking, Recruiting, Event Planning, Spreadsheets, Team Building, Human Resources
Education
Normandale Community College 2015 — 2017
Associate's degree, Business Administration with Human Resources Emphasis
Harrisburg High School 2000 — 2005
HS Diploma, High School Diploma
UnitedHealth Group June 2015 - Present
Opportunity Matters Inc August 2013 - Present
TJ Maxx June 2013 - August 2013
FedEx Express November 2012 - August 2013
Skills
Microsoft Word, Teamwork, VMware vSphere, VMware ESX, VMware, Java, HTML, Microsoft Office, SQL, Microsoft Excel, PowerPoint, Customer Service, Research, Social Media, Public Speaking, C++, English, C, Windows, Time Management, Visual Studio
Education
St. Cloud State University 2013 — 2015
Management Information Systems, General
Normandale Community College 2010 — 2012
Associate of Arts (A.A.), Accounting
UnitedHealth Group June 2015 - Present
Vacation Villiage Resorts June 2011 - April 2015
Left&Right Enterprises, Inc. April 2013 - October 2013
City of Newport News January 2013 - April 2013
Apac August 2006 - January 2008
Busch Gardens October 1998 - January 2005
MCI October 2000 - January 2001
Skills
Finance, Social Media Marketing, Marketing, Social Media, Online Advertising, Marketing Strategy, Customer Service, Leadership, Microsoft Office, Networking, Press Releases, Newsletters, Public Relations, Public Speaking
Education
Norfolk State University 2002 — 2011
Bachelors, Mass Communications/PR
UnitedHealth Group March 2015 - Present
Bank of America September 2010 - March 2015
Walmart September 2009 - September 2010
North Carolina A&T State University August 2009 - May 2010
Walmart March 2007 - July 2009
Skills
Customer Service, Microsoft Office, Data Entry, Time Management, Access, Banking, Microsoft Excel, Customer Satisfaction, PowerPoint, Microsoft Word, Leadership, Team Leadership, Teamwork, Credit, Sales
Education
North Carolina A&T State University 2005 — 2010
Bachelor of Science (BS), Information Technology
UnitedHealth Group December 2014 - Present
Best Buy 2009 - 2014
Genz-Ryan Plumbing & Heating 2006 - 2009
FORCE America 2005 - 2006
ISD 191 Burnsville-Eagan-Savage School District 2004 - 2005
New Horizon Academy 1996 - 2004
Skills
Human Resources, Process Improvement, Coaching, Employee Relations, Training, Employee Training, Training Facilitation, Leadership Development, Leadership, Team Leadership, Onboarding, Talent Acquisition, Recruiting, SharePoint..., SharePoint, Budgets, Talent Management, Organizational..., Performance Management, Employee Engagement, Customer Service, Sales, Interviews, New Hire Orientations, Organizational..., Benefits Administration, Hiring, Workshop Facilitation, Project Management, Applicant Tracking..., Time Management, Large Group Facilitation, Training & Development, Succession Planning, Project Coordination, Curriculum Development, Problem Solving, Emotional Intelligence, Management Development, Invoice Processing, Outlook, Microsoft Office, Accruals, Prioritization
Education
University of Minnesota-Twin Cities 2014 — 2014
Professional HR Certification Exam Preparation
St. Cloud State University 1999 — 2002
Bachelor of Science (BS), Early Childhood Education, 3.8
Normandale Community College 2014 — 2014
Certification, Business Coaching
Interactive Data Corporation November 2012 - Present
Pratt & Whitney April 2012 - November 2012
A.P. Dailey Laminating Company March 2011 - April 2012
UnitedHealth Group December 2010 - March 2011
Fornataro Architecture LLC December 2007 - February 2009
Skills
Red Hat Linux, Process Improvement, Databases, Analysis, Business Analysis, Strategic Planning, Team Building, Program Management, AutoCAD, Customer Service, Microsoft Office, Management, Project Management, CAD, Microsoft Word, PowerPoint, MS Project, Microsoft Excel, Team Leadership, Leadership, Outlook, Engineering, Project Planning, Social Media, Budgets, Marketing, Negotiation
Education
Southern New Hampshire University 2010 — 2016
Bachelor of Science (B.S.), International Business
NHTI, Concord's Community College 2005 — 2009
A.S, Architectural Engineering & Technology
Nashua High School 2001 — 2005
high school diploma
UnitedHealth Group October 2013 - Present
The CCS Companies 2007 - 2012
Barlo Vision 2006 - 2007
NTI Data Products 2005 - 2006
Windham Professionals 2004 - 2005
The Law Offices of Richard J Boudreau 2001 - 2004
Future Electronics 1997 - 2001
Skills
Collections/Customer..., Client Liason and..., Sales and Collections..., Negotiations, Employee Relations, Policy Introduction and..., Management, Negotiation, Customer Service, Account Management, New Business Development, Sales, Skip Tracing, Customer Satisfaction, Strategic Planning, Operations Management, Call Centers, Coaching, Risk Management, Process Improvement, Banking, Insurance, Credit, Performance Management, Business Development, Team Building, Finance, Microsoft Office, Mergers & Acquisitions, Forecasting, Analysis, Loans, Portfolio Management, Leadership, Outlook, Vendor Management, Team Leadership, Credit Analysis, Training, Executive Management, Financial Analysis, Accounts Receivable, Loss Mitigation, Business Analysis, Recruiting, Sales Management, Customer Retention, Time Management, Credit Cards, Budgets
Education
Newbury College 1994 — 1998
Associate of Arts (AA), Business Administration and Management, General, 3.7
Prince George's County Public Schools August 2015 - Present
Guilford County Schools July 2012 - Present
Durham Public Schools October 2005 - July 2012
Durham Public Schools September 2011 - May 2012
UnitedHealth Group February 2005 - August 2005
Education
North Carolina Agricultural and Technical State University 2009 — 2012
Master of Science (M.S.), Counselor Education/School Counseling and Guidance Services
North Carolina Central University
Bachelor of Arts (B.A.), Psychology
Simplifi ESO June 2008 - December 2013
CBCA Administrators Inc April 2002 - June 2008
UnitedHealth Group January 2001 - January 2002
Manpower Temporary Services January 1999 - January 2001
System Inc January 1997 - January 1999
Skills
Customer Service, Insurance, Employee Benefits, Claim, Outlook, Call Centers, Healthcare, Management, Training, HIPAA, Interviews, Health Insurance, Benefits Administration, Recruiting, Human Resources, Customer Satisfaction, Medicare, Claims Management, Health Savings Accounts, Managed Care, Reinsurance, Workers Compensation, Onboarding, General Insurance, FMLA, Team Building, Term Life Insurance, Data Entry, Claim Investigation, Process Improvement, Underwriting, Disability Insurance
Education
University of Wisconsin-River Falls 1996 — 2000
Business
Lakeville High School
Normandale Community College
UnitedHealth Group January 2012 - April 2013
Amerigroup Corporation April 2010 - April 2011
Hebrew Hospital Home 2007 - 2010
Skills
Managed Care, Healthcare Management, Home Care, Healthcare, Medicaid, HMO, Nursing, Long-term Care, Medicare, Disease Management, Quality Improvement, Utilization Management, Healthcare Consulting, HIPAA, Healthcare Industry, Physician Relations, EMR, Patient Advocacy, Hospitals, Healthcare Information..., Acute Care, Patient Safety, JCAHO
Education
Niagara University 1996 — 1999
BS, Nursing
Wilkes University
Master of Science (MS), Nurse Executive
Unilin October 2007 - Present
NCO Group March 2005 - October 2007
UnitedHealth Group March 2002 - March 2005
American Express March 1996 - December 2001
Spartan Food Systems November 1982 - January 1996
Skills
WMS, Oracle, SQL, ERP, SAP, Business Analysis, Business Process, Analysis, Business Process..., Business Objects, Integration, VB.NET, Quality Assurance, Microsoft SQL Server, Business Intelligence, Visual Basic, SAP R/3, Access, Databases, Process Improvement, VBScript, ASP.NET, Logistics, PL/SQL, Project Management, Inventory Management, System Testing, Regression Testing, User Acceptance Testing, SOX Compliancy, End User Training, Technical Documentation, Warehousing, ESB, Crystal Reports, Reports, Solution Implementation, Data Analysis, WMS Implementations, Warehouse Management, Process Engineering, Software Documentation
Education
North Carolina A&T State University 1999 — 2001
Bachelor of Science (BS), Computer Science
Medformatics, Inc. 1997 - Present
Health Care Data Partners, LLC March 2010 - Present
Healthcare Engagement Solutions March 2013 - July 2015
Datuit September 2011 - January 2013
Focused Health Solutions 1998 - 2011
Catamaran February 2000 - April 2009
Carol Corp. April 2007 - May 2008
UnitedHealth Group December 2005 - January 2006
Pfizer Health Solutions 1999 - 2002
Pharmetrics May 1999 - October 2000
Skills
EHR, Healthcare Information..., Medicine, Healthcare Consulting, Managed Care, Data Analysis, Healthcare Management, EMR, Healthcare Industry, HIPAA, Consulting, Disease Management, Medicare, Case Managment, Medicaid, Management, Leadership, Health Insurance, Hospitals, Physicians, Internal Medicine
Education
New York University School of Medicine
MD, Medicine
University of Minnesota Hospital and Clinic
Internal Medicine Residency Program
University of Minnesota-Twin Cities
MS, Health Informatics
University of Pennsylvania
Bachelor of Science (BS), Psychology
UnitedHealth Group June 2014 - Present
Firstsource Solutions Limited October 2013 - Present
Harland Clarke/Kelly Services July 2013 - September 2013
The Home Depot April 2009 - May 2012
Independent Contractor March 2005 - March 2009
Strand Street Station Internet Cafe September 2000 - February 2007
Cruzan Creations, Inc October 1986 - June 2001
Skills
Marketing, Advertising, New Business Development, Sales Management, Program Management, Leadership Mentoring, Training & Development, Creative Problem Solving, Creative Concept..., Creative Writing, Copy Editing, Organizational..., Organizational..., Organizational..., Strategic Leadership, Team Leadership, International Business, Business Planning, Marketing Strategy, Customer Relations, Strategic Thinking, Planning, Strategy Development, Team Building, Business Strategy, Start-ups, Sales Operations, Strategic Planning, Coaching, Market Research, Client Relationship..., B2B, Mentoring, Building Relationships, Product Development, Leadership Development, Team Management, International Management, Marketing Management, Entrepreneur, Customer Retention, Customer Experience, Entrepreneurship, Executive Management, Training, Customer Satisfaction, Employee Training, Customer Service, Project Management, Project Planning
Education
University of Saint Thomas - School of Business
BA, Business Development and Marketing Management
University of Minnesota-Twin Cities
General Coursework, undergraduate and fine arts
Normandale Community College
Associate of Arts (A.A.), Marketing/Marketing Management
UnitedHealth Group November 2013 - Present
RTI International October 2003 - November 2013
AICPA January 2008 - August 2009
Skills
Process Improvement, Microsoft Office, Microsoft Excel, Quality Assurance, Data Analysis, Quality Control, Microsoft Word, Customer Service, PowerPoint, Troubleshooting, Root Cause Analysis, Outlook, Program Management, Call Centers, Data Entry, Management
Education
Mount Olive College 2011 — 2013
Bachelor of Science, Healthcare Management
North Carolina Agricultural and Technical State University 1998 — 1999
UnitedHealth Group June 2013 - Present
NCO Group November 2009 - July 2012
NCO Group August 2001 - October 2009
Skills
Call Centers, Customer Satisfaction, Management, Customer Service, Customer Experience, Telephone Skills, Human Resources, Leadership, Coaching, Troubleshooting, Call Center, Process Improvement, Data Entry, Outlook, Customer Retention, 10 Key, Call Center Development, Microsoft Excel, Microsoft Office, Customer Service..., Microsoft Word, SharePoint, COSMOS, ICD-9, Medical Terminology
Education
North Carolina A&T State University 1996 — 2000
Accounting
UnitedHealth Group June 2015 - Present
Eden Prairie School District August 2013 - May 2015
TCF Bank March 2013 - August 2013
Convey December 2012 - March 2013
TCF Bank December 2008 - December 2012
Skills
Instructional Design, Training, Coaching, Professional..., Teacher Training, Microsoft Excel, CRM, E-Learning, Applicant Tracking..., Human Resources, Business Analysis, Marketing, Interviews, Solution Selling, HRIS, Recruiting, Management, Change Management, Staff Development, Training Needs Analysis, Hiring, Customer Service
Education
University of Minnesota-Twin Cities 2010 — 2012
Bachelor of Science (BS), Human Resource Development, 3.73
University of Minnesota-Twin Cities 2010 — 2012
Bachelor of Science (BS), Business Marketing Education, 3.73
Normandale Community College
UnitedHealth Group March 2015 - Present
UnitedHealth Group December 2009 - March 2015
Education
Normandale Community College
MS in Adult Education Candidate at North Carolina Agricultural and Technical State University June 2014 - Present
CardioDx June 2014 - June 2015
Greensboro Day School September 2013 - June 2014
Noble Academy September 2013 - June 2014
North Carolina A&T State University January 2010 - May 2013
UnitedHealthcare October 2004 - February 2007
Guilford County Schools September 2003 - October 2004
UnitedHealth Group July 2000 - August 2003
Skills
Research, Presentation Development, Microsoft Office, Customer Experience, Written & Verbal..., PowerPoint, Microsoft Word, Tutoring, Microsoft Excel, Data Analysis, Editing, Customer Satisfaction, Customer Service, Communication, Analysis, Classroom, Public Speaking, Teaching, Leadership, Team Building, Strategic Planning
Education
North Carolina Agricultural and Technical State University 2015 — 2016
Master of Science (MS), Adult Education, 4.0
North Carolina Agricultural and Technical State University 2010 — 2013
Bachelor of Arts (BA), History
North Carolina State University 1997 — 1999
History
Eastern Guilford High School 1993 — 1997
HS Diploma, College Prepartory
UnitedHealth Group May 2015 - Present
UnitedHealthcare March 2014 - May 2015
UnitedHealthcare March 2011 - March 2014
UnitedHealthcare November 2009 - February 2011
Accountemps December 2007 - October 2009
Mall of America January 2007 - November 2007
Holiday Companies August 2004 - December 2006
Skills
Microsoft Excel, Microsoft Office, Visual Studio, Visual Basic, Microsoft SQL Server, Oracle SQL, Crystal Reports
Education
Minneapolis Business College 2006 — 2007
A.A.S., Accounting
Normandale Community College
UnitedHealth Group January 2015 - Present
UnitedHealth Group August 2014 - January 2015
UnitedHealth Group September 2013 - August 2014
Fidelis Care May 2010 - September 2013
Fidelis Care August 2008 - May 2010
Fidelis Care September 2005 - August 2008
Skills
Managed Care, Microsoft Office, Marketing, Marketing Strategy, Community Outreach, Networking, Health Insurance, Insurance, Leadership, Sales, Employee Benefits, Healthcare, Customer Retention, Training, Customer Service, Team Building
Education
Niagara University 1999 — 2003
Bachelor of Arts (BA), History
UnitedHealth Group July 2014 - Present
Ross Stores, Inc. August 2010 - June 2014
Wet n Wild Emerald Pointe May 2006 - July 2010
ECU Graduate Admissions August 2009 - April 2010
Skills
Loss Prevention, Public Speaking, Shrinkage, Store Management, Big Box, Customer Service, Microsoft Office, Retail, Inventory Management, Inventory Control, Management, Time Management, Store Operations, Microsoft Excel, Microsoft Word, Employee Training, Data Entry, Driving Results
Education
North Carolina A&T State University 2010 — 2013
Bachelor's degree, Criminal Justice and Corrections
Burning Man August 2013 - Present
Minneapolis Downtown Council October 2011 - Present
Guru Crew September 2009 - Present
Embodied Creative Practices 2007 - Present
Britta Hallin, Art Studio 1990 - Present
Freelance Wellness, Somatic Embodiment Educator and Yoga Teacher 2002 - Present
UnitedHealth Group March 2014 - December 2014
Bearpath Golf and Country Club May 2009 - August 2014
Oak Ridge Country Club March 2012 - February 2014
Marsh Center for Balance and Fitness April 2008 - 2014
Skills
Wellness, Yoga, Fitness, Fine Art, Public Speaking, Wellness Coaching, Coaching, Dance, Lifestyle, Stress Management, Meditation, Art, Vinyasa, Social Media, Teaching, Photography, Social Networking, Grant Writing, Research, Event Planning, Community Outreach, Healing
Education
LifePower Yoga 300hr Teacher Training 2012 — 2013
500HR Certified Yoga Teacher, Vinyasa Yoga
LifePower Yoga 200 Hour Teacher Training with Jonny Kest 2011 — 2011
Registered Yoga Teacher. (RYT) 200 Hour, Vinyasa Yoga
CorePower Yoga 2010 — 2010
Level Two Teacher Training, Yoga
CorePower Yoga Extensions Program 2009 — 2009
CorePower Yoga Extensions Certification, Yoga
CorePower Yoga 2008 — 2008
200 Hour Yoga Teacher Training, Yoga, Level One
Normandale Community College 2006 — 2008
(Continuing Education), Psychology
John Kabat-Zinn and Saki Santorelli, Omega Institute for Holistic Studies 2007 — 2007
Mindfulness-Based Stress Reduction, Continuing Education, Mindfulness-Based Stress Reduction (MBSR)
Global Somatics 1,400 Hour Teacher Training 2003 — 2005
Somatic Movement Educator, Somatic Movement Education and Healing
Women's Art Institute 2002 — 2002
(Continuing Education), Fine Art Studio
Grand Marais Art Colony 2000 — 2000
(Continuing Education), Painting
UnitedHealth Group August 2014 - Present
UnitedHealth Group May 2011 - August 2014
Capella University 2009 - 2011
Capella University 2007 - 2009
Capella University 2006 - 2007
Gentra Systems, Inc. 2000 - 2006
Cassidy Turley Commercial Real Estate 2003 - 2004
Skills
Process Improvement, Cross-functional Team..., Analysis, Software Documentation, Project Management, Market Research, Business Analysis, Management, Business Process, Requirements Gathering, ERP, Access, Data Analysis, Software Development, Databases, SharePoint, Program Management
Education
Capella University
Normandale Community College
University of St. Thomas
MoneyGram International March 2011 - Present
Digitiliti Inc. February 2010 - November 2010
UnitedHealth Group February 2009 - November 2009
Sun Microsystems 2005 - September 2008
StorageTek 2001 - 2005
Alcatel 2000 - 2001
StorageTek 1985 - 2000
NetworkSystems 1985 - 2000
Skills
Unix, Solaris, Software Development, Servers, Product Management, Testing, Integration, Storage
Education
Normandale Community College
None, General math coursework
Hartford HealthCare August 2014 - Present
Hartford Hospital August 2008 - August 2014
Unitedhealth group 2006 - 2008
United Health Group 2005 - 2008
Skills
Six Sigma, Project Management, Continuous Improvement, Healthcare, Process Improvement, Healthcare Management, Performance Improvement, Business Process..., Hospitals, Healthcare Consulting, Management, Quality Improvement
Education
Rensselaer Polytechnic Institute at Hartford 2012 — 2014
Master's Degree, Health/Health Care Administration/Management
Nichols College 1995 — 1998
Bachelor of Science in Business Administration, Economics
UnitedHealth Group January 2015 - Present
Experis January 2015 - Present
Skills
Program Management, Business Analysis, SDLC, Vendor Management, Six Sigma, Requirements Analysis, Integration, Software Project..., Process Improvement, Business Intelligence, Cross-functional Team..., PMP, PMO, Project Management, Quality Assurance, Testing, Project Planning, Strategy, Management, Software Development, Team Management, Leadership, Product Development, Project Portfolio...
Education
Polytechnic University 2002 — 2004
MS
Sri Venkateswara University 1995 — 1999
B. Tech.
UnitedHealth Group January 2015 - Present
SunTrust Bank May 2013 - September 2014
Capital One Bank November 2011 - May 2013
Skills
Training & Development, Six Sigma, Training, Call Centers, Coaching, Team Building, Customer Service, Training Delivery, Workshop Facilitation, Onboarding, Change Management, Employee Engagement, Employee Training, Leadership, Leadership Development, Management, Performance Management, PowerPoint, Program Management, Project Management, Social Networking
Education
Morgan State University 2013 — 2017
Doctor of Philosophy (PhD), Higher Education/Higher Education Administration
North Carolina Agricultural and Technical State University 2010 — 2011
Master's of Science, Adult Education
Winston-Salem State University 2001 — 2005
Bachelor's of Arts, Mass Communications
Johns Hopkins HealthCare October 2014 - Present
UnitedHealth Group September 2013 - October 2014
Mercy Medical Center, Baltimore, MD May 2013 - September 2013
National Institutes of Health September 2012 - May 2013
Amerigroup Corporation October 2011 - September 2012
Amerigroup Corporation July 2009 - July 2011
Mercy Medical Center December 2005 - July 2009
CareFirst BlueCross BlueShield August 2003 - December 2005
Skills
Clinical Research, Case Management, Healthcare, Healthcare Management, Hospitals, Leadership, Managed Care, Management, Medicaid, Medicare, Nursing, Software Documentation, Utilization Management
Education
Central Michigan University 2001 — 2004
Master of Science (MS), Health and Medical Administrative Services
North Carolina Agricultural and Technical State University 1991 — 1996
Bachelor of Science in Nursing, Nursing
UnitedHealth Group September 2013 - Present
OTSI February 2013 - June 2013
SUPERVALU Inc. October 2006 - August 2012
SUPERVALU July 2003 - October 2006
SUPERVALU July 1999 - July 2003
SUPERVALU July 1997 - July 1999
INTERIM TECHNOLOGY September 1996 - June 1997
UnitedHealthcare December 1994 - September 1996
UnitedHealthcare October 1991 - December 1994
Skills
Unix Shell Scripting, Perl Script, PL/SQL, Requirements Gathering, Requirements Analysis, Testing, Software Documentation, Microsoft Excel, Microsoft Word, HP Openview, Autosys, ESP, COBOL, Process Improvement, Unix, Project Planning, System Testing, Oracle, Test Planning, Mainframe, Oracle SQL, Visio, Troubleshooting, Cognos, WinCVS, Lotus Notes, Microsoft Office Outlook, Quality Center, WinRunner, LoadRunner, SharePoint, Yammer, SOX Compliancy, SDLC, DB2, Business Requirements, Data Warehousing, Databases, SQL, Systems Analysis, Program Management, Integration
Education
Normandale Community College 2012 — 2013
Health IT Professional, Health Information Technology
Normandale Community College 1998 — 2001
Computer Programming
Hennepin Technical College
Programming
State University of New York College at Plattsburgh 1976 — 1977
St. John's High School
UnitedHealth Group May 2011 - Present
UnitedHealthcare January 2010 - May 2011
UnitedHealthcare September 2007 - January 2010
Skills
Analysis, Customer Service, Insurance, Microsoft Excel, Sales, Access, Visio, Business Analysis, Team Building, Managed Care
Education
St. Cloud State University 2003 — 2007
Bachelor of Science, Marketing
Normandale Community College 2001 — 2002
Anoka Hennepin School District 11 August 2014 - Present
Optum April 2002 - August 2014
UnitedHealth Group October 1995 - April 2002
Skills
Budgets, Managed Care, Healthcare, Medicaid, Insurance, Customer Satisfaction, Leadership, Health Insurance, Healthcare Information..., Medicare, Healthcare Consulting, Process Improvement
Education
Northwestern College 1991 — 1993
BS, Organizational Administration
Normandale Community College
RN Refresher, Registered Nursing/Registered Nurse
UnitedHealth Group April 2014 - Present
CaptureRx November 2013 - March 2014
AT&T January 2012 - January 2014
Hewlett-Packard - Consultant From Wipro August 2011 - January 2012
Robert Half International January 2011 - August 2011
Infosys December 2009 - November 2010
Haggen Inc August 2009 - November 2009
TEKsystems (Wilshire Credit Client) February 2009 - August 2009
Evergreen Healthcare May 2008 - March 2009
TEKsystems (Evergreen Healthcare Consulting) May 2008 - February 2009
Skills
Data Warehousing, Microsoft SQL Server, ETL, Business Intelligence, Oracle, PL/SQL, T-SQL, SQL, Requirements Gathering, Unix, C#, Databases, Data Modeling, Visual Basic, Requirements Analysis, Visio, SSIS, Crystal Reports, Visual Studio, SSRS, VB.NET, OLAP
Education
Newport University 1992 — 1994
MBA, Marketing Mgt.
University of Mumbai 1991 — 1992
M.COM, Management
NIIT (National Institute of Information & Technology) 1989 — 1991
Bachelors, System Management (Computer Science)
Mumbai University 1986 — 1989
MastersMasters Business Administration; MastersMasters, Marketing; Commerce (Management)
Aryan Education High school 1974 — 1984
SSC
UnitedHealth Group March 2015 - Present
Ameriprise Financial, Inc. January 2012 - March 2015
Skills
Corporate Tax, PeopleSoft, Tax Preparation, General Ledger, Tax, Tax Accounting, Tax Returns
Education
University of Minnesota - Carlson School of Management 2011 — 2013
Bachelor of Science (B.S.), Accounting
Normandale Community College 2009 — 2011
Associate of Arts (A.A.), Liberal Arts, with emphasis in Accounting
York Risk Services Group August 2015 - Present
AAA Carolinas November 2014 - July 2015
Chamberlin Edmonds December 2013 - July 2014
State Farm March 2013 - December 2013
UnitedHealth Group October 2011 - February 2013
Skills
Health Insurance, Medicare, Insurance, Managed Care, Provider Relations, HIPAA, Healthcare, Claim, Medicaid, Employee Benefits, Health Policy, PPO, Claims Resolution, Healthcare Management, Long-term Care, Customer Service, Process Improvement, Healthcare Information..., Property & Casualty..., Property Damage, Licensed Property &..., Property Claims, Mortgage Banking, Mortgage Servicing, Home Equity Lines of..., Sales, Office Administration, Microsoft Office, Microsoft Excel, Microsoft Word, Education, Sales Support Tools, Life Insurance, Team Building
Education
North Carolina Agricultural and Technical State University 2002 — 2006
B.A, Communications/Mass Journalism
Baker Tilly Virchow Krause, LLP August 2012 - Present
HealthPartners May 2012 - June 2012
Accretive Health January 2012 - May 2012
Trujillo Tax Service August 2011 - January 2012
UnitedHealth Group August 2009 - June 2011
Skills
Microsoft Office, Performance Dashboards, Microsoft Excel, Customer Service, PowerPoint, Financial Reporting, Spanish
Education
University of Wisconsin-Eau Claire 2013 — 2014
Cristo Rey Jesuit High School 2009 — 2013
High School
Normandale Community College
UnitedHealth Group July 2006 - Present
Skills
Customer Service, Public Speaking, Strategic Planning, Microsoft Excel, Team Building, Microsoft Word, PowerPoint, Research, Coaching, Management
Education
North Carolina Agricultural and Technical State University 1996 — 2006
Bachelor of Science (BS), Accounting and Finance
James B. Dudley High School 1986 — 1990
Diploma
UnitedHealth Group July 2013 - Present
Skills
Microsoft Word, Photoshop, PowerPoint, Westlaw, Legal Research, Microsoft Excel, Legal Writing, Microsoft Office, Non-profits, Data Entry, Teamwork, Spanish, Public Speaking, Outlook, Editing
Education
North Carolina Agricultural and Technical State University 2011 — 2012
Regional Home Care March 2014 - Present
Our City Radio August 2013 - November 2014
UnitedHealth Group August 2007 - February 2014
CoWorx Staffing Services April 2007 - July 2007
AutoServ KIA July 2005 - April 2007
Uno Chicago Grill May 2004 - July 2005
The Network Managers June 2001 - August 2001
Skills
Advertising, Credit Rating, Credit Analysis, Credit Information, Tech-savvy, Multi-skilled, Photoshop, Microsoft Applications, Android, Data Analysis, Customer Service, HIPAA, Social Media, Social Networking, Wellness, Time Management, Management, Recruiting
Education
New Hampshire Technical Institute 2002 — 2004
CIS, Computer Science
UnitedHealth Group March 2015 - Present
UnitedHealth Group September 2012 - March 2015
The Toro Company May 2012 - August 2012
Express Scripts May 2010 - May 2012
Express Scripts September 2008 - May 2010
CuraScript, Inc. An Express Scripts Co. October 2005 - September 2008
Valpak May 2005 - August 2005
Skills
Outlook, Billing, Sales Support, Call Center, Customer Service, Data Reporting, Data Analysis, Invoicing, Sales Operations, Process Improvement, Microsoft Excel, Call Centers, Sales, Access, Project Management, SDLC, Account Management, Management, Analytics, Business Analysis, Forecasting, Microsoft Word
Education
Rasmussen College-Minnesota 2009 — 2011
Bachelors Degree, Business Management
Normandale Community College
Associates, Liberal Arts
UnitedHealth Group June 2014 - Present
Wells Fargo January 2013 - May 2014
B-Naturals.com August 2005 - January 2013
Clear Channel Radio August 2011 - January 2012
St. Paul Saints May 2011 - September 2011
Skills
Shipping, Customer Service, Promotions, Sports Management, Coaching, Website Management, Phone Skills, Team Oriented, Online Marketing, Social Media, Facebook, Sports Marketing
Education
University of Minnesota-Twin Cities 2010 — 2012
Normandale Community College 2008 — 2010
UnitedHealth Group December 2005 - Present
Hewitt January 2005 - August 2005
Primerica June 2003 - January 2005
Aetna January 2001 - January 2004
Aetna January 2000 - January 2001
East Carolina University January 1999 - January 2000
Unicare Life & Health Insurance Co January 1997 - January 1999
Skills
Health Insurance, Medical Terminology, Benefits Administration, Healthcare, PeopleSoft, Insurance, Data Entry, Administrative..., Outlook, Spreadsheets, Customer Service, Process Improvement, Office Management, Customer Retention, Building Relationships, Human Resources, Software Documentation, Leadership Development, Analysis, Coaching, Team Building, Budgets, Training, Public Speaking, PowerPoint, Hospitals, Time Management, Management, Recruiting, Leadership, Sales
Education
Winston-Salem State University 2008 — 2011
MHA, Healthcare Administration
North Carolina A&T State University 1993 — 1997
BFA, Theatre
UnitedHealth Group June 2015 - Present
Ameriprise Financial Services, Inc. February 2012 - February 2015
Cenveo September 2010 - February 2012
Cenveo September 2007 - September 2010
Cenveo December 2005 - September 2007
Northern Cap and Glove 2004 - 2005
Petters Group Worldwide 2002 - 2004
Fingerhut 2000 - 2002
Fingerhut 1999 - 2000
Skills
Marketing, Advertising, Merchandising, Print Management, Management, Cross-functional Team..., Customer Service, Account Management, Project Management, Fullfillment, Marketing Strategy, Multi-channel Marketing, Print Estimating, Offset Printing, Process Improvement, Digital Printing, Marketing Communications, Integrated Marketing, Brochures, Logistics, Inventory Control, Analysis, Forecasting, Budget Monitoring, Variable Data Printing, Direct Marketing, Direct Mail, Packaging, Email Marketing, Photography, Trade Shows, Pre-press, Sales, B2B, Microsoft Office, Salesforce.com, SAP, Adobe Acrobat, Adobe Creative Suite, UPS Shipping, QuarkXPress, Leadership, Problem Solving, Brand Development, Microsoft Excel, New Business Development, Strategic Planning, Inventory Management
Education
Normandale Community College
Associate Degreee, Liberal Arts
Rasmussen College
Office Specialist
Sacred Heart
Sacred Heart-St. Johns
St. Agnes High School
U.S. Census Bureau April 2010 - Present
Advantage Computers Group January 2010 - January 2011
UnitedHealth Group November 2006 - April 2010
Citi January 2005 - November 2006
Skills
benefits, billing,...
Education
North Carolina Agricultural and Technical State University
Bachelor’s Degree, Computer Science
Cornerstone Parking Group, Inc. March 2015 - Present
Cornerstone Parking Group, Inc. January 2011 - March 2015
UnitedHealth Group September 2010 - December 2010
Lanier Parking Solutions June 2008 - December 2009
Lanier Parking Solutions October 2003 - May 2008
Skills
Customer Service, Operations Management, Microsoft Excel, Microsoft Word, Outlook, Strategic Planning, PowerPoint, Sales, Event Planning, Account Management, Team Building, Budgets, Management, Marketing, Social Media
Education
Northwestern College 2005 — 2006
Bachelor of Science, Ministry (Religious Studies)
University of Minnesota-Twin Cities 2003 — 2004
Normandale Community College 2001 — 2003
Covenant Bible College 2000 — 2001
UnitedHealth Group June 2015 - Present
Mount Olivet Rolling Acres July 2014 - Present
Apple August 2014 - June 2015
U.S. Bank June 2014 - September 2014
Normandale Community College August 2013 - January 2014
Normandale Community College February 2011 - August 2013
Normandale Community College May 2012 - May 2013
Normandale Community College February 2012 - May 2013
Skills
Computer Repair, Computer Science, Computer Security, Mathematics, Help Desk Support, Computer Hardware, Linux, Java, Programming, HTML, C, C++, SQL, OS X, Team Leadership, Windows, Troubleshooting, Customer Service
Education
University of St. Thomas 2015 — 2018
Master’s Degree, Software Engineering
University of Minnesota-Twin Cities 2013 — 2015
Bachelor's Degree, Computer Science, 3.44
University of Minnesota-Twin Cities 2013 — 2015
Bachelor's Degree, Information Technology Infrastructure B.A.Sc., 3.44
Normandale Community College 2010 — 2013
Associate of Science (AS), Computer Science, 3.54
Normandale Community College 2010 — 2013
Associate of Arts (AA) Emphasis, Mathematics, 3.54
UnitedHealthcare August 2012 - Present
T-Mobile April 2007 - August 2012
Financial Recovery Services July 2004 - March 2007
UnitedHealth Group 2000 - 2004
Skills
Account Management, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Sales, Sales Operations, Telecommunications, Wireless, Selling, Sales Process, Leadership, Team Building, Process Improvement, Management, Strategic Planning
Education
University of Phoenix 2007 — 2009
Business Administration and Management, General
Normandale Community College 2001 — 2003
Associate's degree
UnitedHealth Group August 2015 - Present
Target February 2014 - Present
Fortin Chiropractic Clinic August 2004 - Present
Target September 2012 - February 2014
Target March 2010 - September 2012
Target March 2009 - March 2010
Target February 2008 - March 2009
Target October 2005 - January 2008
Target December 2003 - September 2005
Musicland December 2002 - December 2003
Skills
Business Intelligence, Analytics, Access, E-commerce, Excel, Reporting & Analysis, Dashboards, Metrics, Multi-channel Retail, Small Business, Relational Databases, Business Analysis, Data Analysis, Retail, Analysis, Problem Solving, Merchandising, PowerPoint, Word, Microsoft Office, Outlook, SQL, Data Models, User Interface, Microsoft Excel, Microsoft Word, SAS, Start-ups, Key Performance..., Business Intelligence..., Data Quality, WebFOCUS, Data Mining, Data Warehousing, Requirements Gathering, Process Improvement, Project Management, Pricing, Business Process, Sales, Business Development, Time Management, Testing, Business Process..., Software Documentation, Marketing, Email Marketing, Budgets, Product Development, SEO
Education
University of St. Thomas - Opus College of Business 1997 — 1999
Bachelor, Accounting
Normandale Community College 1994 — 1997
Associate's Degree, Associate in Arts
BIOLYPH August 2014 - Present
Cargill March 2011 - Present
Yanik Companies July 2008 - July 2010
Apria Healthcare September 2001 - March 2006
UnitedHealth Group March 2006 - 2006
Skills
Customer Service, Access, Visio, Benefits Administration, Payroll, Data Entry, Employee Benefits, SharePoint, Budgets, Time Management, Management, Accounts Payable, Teamwork, Performance Management, Kronos, Office Administration, Training, Calendars, Organizational..., Talent Management, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, Onboarding, New Hire Orientations, Trade Shows, Travel Management, Analysis, Project Planning
Education
Normandale Community College
UnitedHealth Group April 2015 - Present
UnitedHealth Group February 2012 - Present
UnitedHealth Group February 2010 - February 2012
UnitedHealth Group May 2009 - February 2011
UnitedHealth Group April 2007 - May 2009
Navitaire, Accenture January 2000 - February 2004
Navitaire 2000 - 2004
Skills
Business Analysis, Requirements Analysis, Quality Assurance, SDLC, Process Improvement, User Acceptance Testing, Healthcare, Testing, Test Director, Requirements Gathering, Quality Center, Management, Analysis, Systems Analysis, Visio, Program Management, Vendor Management, Software Project..., Business Requirements, Business Process...
Education
University of St. Thomas 2014 — 2016
Master of Business Administration (MBA), Health/Health Care Administration/Management, Currently Enrolled
University of St. Thomas - Opus College of Business 2014 — 2016
Master of Business Administration (MBA), Health/Health Care Administration/Management
Normandale Community College 1998 — 2000
Associate, Computer Science
Symbiosis International University 1990 — 1994
Bachelor of Commerce (BCom), Business Administration and Management, General
Sacred Heart Convent, Jamshedpur 1978 — 1990
High School
UnitedHealth Group November 2014 - Present
Jamba Juice August 2008 - August 2014
Ewald Consulting January 2014 - March 2014
Ordway Center for the Performing Arts April 2013 - July 2013
Skills
Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, Teamwork, Cashiering, Social Media, Food Service, Retail, Event Planning, Leadership, Data Entry, Inventory Management, Budgets, Multi Tasking, Marketing, Management, Sales
Education
University of Minnesota-Twin Cities 2012 — 2014
Bachelor's degree in Communications, Communications
Normandale Community College 2009 — 2012
Associate's degree, General Studies
UnitedHealth Group December 2014 - Present
Optum August 2013 - December 2014
VA Medical Center December 2010 - December 2013
Quantrix Valuations January 2008 - January 2010
Viscom Technology Group April 2005 - June 2007
Skills
Nutrition, Customer Service, Dietetics, Teamwork, Databases, Healthcare, Data Entry, Teaching, Access, Community Outreach, Public Speaking, Data Analysis, Hospitals, Time Management
Education
University of Minnesota-Twin Cities 2010 — 2012
Bachelor of Science (B.S.), Dietetics and Clinical Nutrition Services
Normandale Community College 2005 — 2008
Associates
UnitedHealth Group July 2014 - Present
New York Life Insurance Company July 2013 - July 2014
Atterro Human Capital Group October 2011 - May 2013
Cargill through Synico Staffing, Inc.(contract) June 2011 - August 2011
City of Orlando December 2009 - April 2010
KPMG LLP July 2007 - February 2009
Eden Prairie School District December 2006 - April 2007
City of Minnetonka June 2001 - September 2005
Lund Food Holdings, Edina, MN March 2000 - June 2001
CARLSON WAGONLIT TRAVEL, Plymouth, MN May 1997 - July 1999
Skills
Customer Service, Accounting, Payroll, Administrative..., Microsoft Excel, Administrative Support, Excel, Word, PowerPoint, Access, SharePoint, Administration, Organizational..., Accounts Payable, Microsoft Office, Event Management, Scheduling, Executive Management, Outlook, Process Improvement, Customer Relations, Problem Solving, Event Planning, Compliance, Research, Teamwork, Project Management, Budgets, Employee Benefits
Education
Normandale Community College 1986 — 1994
Associate in Applied Science, Accounting
Minnesota Travel Career School 1982 — 1982
Travel, Tourism
UnitedHealth Group July 2010 - Present
David Lawrence Center 2008 - 2010
Skills
Customer Service, Leadership, Management, Microsoft Excel, Strategic Planning, Project Management, Process Improvement, Microsoft Word, Hospitals, Public Speaking, Healthcare Management
Education
Tulane University 2006 — 2007
Master of Social Work (MSW), Clinical/Medical Social Work
Nicholls State University 2002 — 2005
Bachelor of Science (B.S.), Family and Consumer Sciences/Human Sciences
UnitedHealth Group December 2013 - Present
UnitedHealthcare Community & State October 2009 - Present
UnitedHealth Care November 2005 - Present
UnitedHealth Group 2005 - Present
West Loop South November 2005 - January 2009
AmeriChoice a UnitedHealth Group Company November 2003 - January 2005
Continuum Performance Systems October 2000 - April 2003
Continuum Performance Systems, Inc October 2000 - April 2003
Blue Cross Blue Shield of Louisiana December 2000 - January 2001
Blue Cross Blue Shield of Louisiana 1998 - 2001
Skills
Managed Care, Medicaid Managed Care, Medicare, Health Care Fraud, Project Management, HIPAA, Health Policy, Leadership, Policy, Medicaid, Provider Relations, Analysis, Program Management, Healthcare, Health Insurance, HMO, Management, Strategic Planning
Education
Nicholls State University 1991 — 1996
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Nicholls State University
Bachelor of Science, Business
NetApp August 2015 - Present
UnitedHealth Group August 2013 - December 2013
Replacements, Ltd. June 2009 - August 2013
Replacements Ltd September 2002 - June 2009
Replacements Ltd May 2000 - September 2002
Education
North Carolina Central University
Political Science and Government
TMG Health May 2013 - October 2014
EmblemHealth March 2009 - May 2013
UnitedHealth Group September 2006 - February 2009
HORIZON BLUE CROSS BLUE SHIELD May 2003 - February 2005
Skills
MS Project, Program Management, Process Improvement, Leadership, Healthcare Information..., PMP, Business Process..., PMO, Project Management, Six Sigma, Project Portfolio..., SDLC, Change Management, Healthcare, Business Intelligence, Cross-functional Team..., Software Project..., Vendor Management, Project Planning, Data Analysis, Business Process, Requirements Analysis, Budgets, Strategy
Education
Nova Southeastern University 2001 — 2003
MPH, Public Health
Niagara University 1992 — 1997
BS, Biology & Psychology
UnitedHealth Group November 2014 - Present
UnitedHealth Group March 2012 - November 2014
UnitedHealthcare January 2011 - March 2012
UnitedHealth Group April 2009 - August 2011
UnitedHealth Group June 2009 - January 2011
United Health Group ~ Ovations January 2009 - April 2009
UnitedHealth Group April 2006 - January 2009
UnitedHealthcare April 2006 - January 2009
UnitedHealth Group July 2004 - April 2006
UnitedHealth Group February 2003 - July 2004
Skills
Medicare, Business Requirements, User Acceptance Testing, Deliverables, Healthcare, Requirements Analysis, Process Engineering, Business Analysis, Visio, Process Improvement, Process Development, Process Management, Strategic Planning, Project Plans, Business Process..., Data Analysis, HIPAA, Program Management, Vendor Management, Quality Assurance, Vendor Relations, Business Process, Health Insurance, Change Management, Requirements Gathering, Operations Management, Gap Analysis, Software Documentation, Medicaid, Managed Care, SDLC, Management, Healthcare Industry, Cross-functional Team..., Provider Relations, Health Policy, Healthcare Information..., PMP, Project Portfolio..., SharePoint, Waterfall
Education
Jefferson College 1996 — 2006
Normandale Community College
UnitedHealth Group January 2012 - Present
UnitedHealth Group January 2009 - January 2012
UnitedHealth Group April 2005 - January 2009
UnitedHealth Group September 2000 - April 2005
UnitedHealth Group April 1999 - September 2000
UnitedHealth Group March 1998 - April 1999
Skills
Program Management, Project Planning, Healthcare, Process Improvement, Project Portfolio..., Requirements Gathering, Business Process..., Six Sigma, Cross-functional Team..., Business Analysis, Process Engineering, Project Management, Medicaid, Provider Relations, HIPAA, Data Analysis, Change Management, Healthcare Information..., Medicare, Managed Care
Education
Hennepin Technical College
Certificate, Health Unit Coordinator
Normandale Community College
UnitedHealth Group January 2012 - Present
Hartford Direct June 2008 - November 2008
Saltus Press 2006 - 2007
Shamrock Financial Corp 2005 - 2006
Global Business Xpress 1990 - 2000
Data General Corporation 1978 - 1990
Education
Quinabaug Valley Community College 2010 — 2012
Associates, Computer Network Engineering
Nichols College 1971 — 1975
BSBA, Economics
UnitedHealth Group April 2010 - Present
UnitedHealth Group September 2007 - July 2010
GMAC ResCap August 2006 - August 2007
SwiftKnowledge July 2004 - October 2006
Skills
Applicant Tracking..., Process Improvement, Management, Recruiting, Healthcare, PeopleSoft, Onboarding, Human Resources, Talent Acquisition, Talent Management, Microsoft Excel, Microsoft Office, Taleo, Databases, Spreadsheets, Handmade Jewelry, Horses, Motorcycle
Education
Normandale Community College 1977 — 1979
Liberal Arts Degree
UnitedHealth Group April 2012 - Present
Best Buy Corp. October 2008 - January 2011
Nextel Partners 2003 - 2007
Education
Normandale Community College 1997 — 2000
UnitedHealth Group November 2011 - Present
Promatrix Corp February 2011 - November 2011
SIRI INFO SOLUTIONS INC July 2008 - January 2011
Skills
SQL, Microsoft Office, Windows, Programming, Linux, Microsoft Excel, Oracle E-Business Suite, Oracle Database, Oracle Exadata and..., Oracle SOA, Oracle Enterprise..., Quest Toad, Kintana, HPSM, Mercury ITG, HP Openview, Oracle RAC, Oracle Application..., Databases, PL/SQL, Oracle, Java Enterprise Edition, Toad, Hibernate, Oracle SOA Suite, WebLogic, Data Migration
Education
Polytechnic University 2006 — 2008
Master's degree, Electrical Engineering
UnitedHealth Group October 2008 - Present
UnitedHealth Group 2006 - October 2008
UnitedHealth Group 2006 - 2008
UnitedHealth Group 2005 - 2006
Definity Health Plan, a UHC Co 2002 - 2005
UnitedHealth Group 2001 - 2002
Cannon Design January 1994 - January 1999
Skills
Healthcare, Medicare, Disease Management, Health Insurance, HIPAA, Healthcare Management, Managed Care, Healthcare Information...
Education
Niagara University 1994 — 1998
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Grand Island Sr High School 1990 — 1994
Wells Fargo May 2010 - Present
Peregrine Capital Management June 2008 - May 2010
MGI PHARMA February 2002 - June 2008
Definity Health June 2000 - November 2001
UnitedHealth Group September 1997 - June 2000
Towers Perrin July 1991 - August 1996
Education
Normandale Community College 1997 — 1998
Legal
Hennepin Technical College 1995 — 1997
UnitedHealth Group August 2014 - Present
Numberworks July 2011 - August 2014
Salo LLC July 2011 - August 2014
Richard G. Danner Law Office May 2010 - November 2010
Energis High Voltage Resources May 2009 - August 2009
Clear North Technologies May 2008 - August 2008
Skills
Accounts Payable, QuickBooks, Microsoft Excel, GAAP, Accounting, Internal Controls, Account Reconciliation, Accounts Receivable, Financial Reporting, General Ledger, Marketing, SAP, Microsoft Word, Outlook, Sarbanes-Oxley Act, SharePoint, PowerPoint, Process Improvement, Financial Analysis, Management, Analysis, Financial Accounting, Leadership, Finance, Problem Solving, Training, Variance Analysis, PeopleSoft, Microsoft Office, Access, Business Process...
Education
College of Saint Benedict
B.A., Accounting
Universität Salzburg 2009 — 2009
CSB-SJU Study Abroad Program
Normandale Community College 2005 — 2007
Post Secondary Education Options
Thrivent Financial November 2007 - Present
Thrivent Financial for Lutherans June 1999 - October 2007
United Health Care 1994 - 1999
United Behavioral Health 1994 - 1999
UnitedHealth Group 1994 - 1999
Education
Normandale Community College 1981 — 1983
Computer Science
UnitedHealth Group October 2002 - Present
UnitedHealth Group February 2006 - March 2007
Education
North Carolina A&T State University 1997 — 2001
UnitedHealth Group Senior IT Systems AnalystUnitedHealthcare1997 - Present
UnitedHealth Group 2000 - 2008
budget power 1982 - 1992
Education
Normandale Community College 1982 — 1984
General
Bloomington Jefferson 1979 — 1982
Computer Forensics Consulting LLC April 2007 - Present
UnitedHealth Group 2004 - 2013
Kroll Ontrack 2002 - 2004
Ontrack Data International 1998 - 2002
Silicon Graphics 1994 - 1998
Cray Research Inc 1992 - 1994
Skills
Investigations, Computer Forensics, Security, Litigation Support, Civil Litigation, Data Recovery, Expert Witness, Private Investigations, Program Management, Fraud, Information Security, Risk Assessment, Business Continuity, Physical Security, Penetration Testing, Security Audits, Vulnerability Assessment, Corporate Security, Security Management, Information Security..., Security Awareness, Investigation, Computer Security, Intrusion Detection, Forensic Analysis, Incident Response, Vulnerability Management, Security Policy, Digital Forensics, PCI DSS, Information Assurance, CEH, CISSP
Education
Normandale Community College 1988 — 1992
AS - not completed, Law Enforcement
American Specialty Health April 2015 - Present
National Sales Manager, American Specialty Health April 2015 - Present
Magellan Health Services July 2011 - February 2012
Extend Health January 2007 - 2009
MedSolutions November 2006 - October 2007
UnitedHealth Group January 2003 - January 2006
UnitedHealthcare 2003 - 2006
Great-West January 2002 - January 2003
Health Net January 1993 - January 1998
Skills
Strategy, Healthcare, Start-ups, CRM, Program Management, New Business Development, C Suite Sales, Guerrilla Marketing, Insurance, Technology Solutions to..., Account Management, Business Development, SaaS, Marketing Strategy, Health Insurance
Education
University of Connecticut 1991 — 1993
MPH, Public Health
University of Connecticut 1985 — 1987
BA, Marketing
Nichols College 1983 — 1985
BA, Marketing
newington high
newington high
newington high
UnitedHealth Group March 2013 - Present
Brookfield Global Relocation Services December 2010 - June 2012
A1 Holding, LLC 2012 - 2012
Cox Communications January 2006 - December 2010
NDCHealth January 1996 - January 2006
NDC Health 1996 - 2006
Bank One December 1993 - January 1996
Abbott Northwestern Hospital July 1988 - November 1993
Skills
Business Intelligence, Databases, SSIS, Data Warehousing, Visio, Microsoft Reporting..., Oracle OBIEE, Business Objects, Oracle Discoverer 10g, TOAD, SAS programming, SQL, AS400 Mainframe, Microsoft Office suite..., Lotus Notes, SDLC, Cognos, DB2, Microsoft Technologies, Process Improvement, Business Requirements, Toad, Business Analysis, Troubleshooting, ETL, Analysis, Requirements Gathering, SharePoint, Data Modeling, Systems Analysis, Crystal Reports, SSRS, Database Design, Software Documentation, Access, Oracle, Microsoft SQL Server, Database Administration, T-SQL, Data Analysis, Data Integration, Integration
Education
Normandale Community College 1984 — 1985
North Hennepin Community College 1983 — 1984
Brooklyn Center Jr - Sr High School 1978 — 1983
Yes, General
UnitedHealth Group December 2012 - Present
United Fire & Rescue District October 2003 - Present
Mid America Festivals - MN Renaissance Festival 1999 - Present
Maxim Healthcare Services March 2012 - December 2012
Fairview Health Services August 2010 - February 2012
HealthPartners September 2006 - April 2009
Skills
Triage, Nursing, Clinics, Disaster Medicine, Emergency Room, Healthcare, Hospitals, Clinical, Documentation, Microsoft Office, Health, Emergency Medicine, Word, Customer Service, EMR, Problem Solving, Excel, ACLS, EHR, Acute Care, Medicine, Microsoft Word, Healthcare Management, Clinical Research, Software Documentation, Patient Safety, Microsoft Excel, Pediatrics, Public Speaking, Cpr Certified, ICU, Inpatient, Nursing Education, Patient Education, Medication..., Medical/Surgical, IV, PALS, BLS, HIPAA, Health Education, Medical Terminology, Epic Systems, EKG, Healthcare Information..., Direct Patient Care, Disease Management, Case Managment, CPR Certified, Medicare
Education
Normandale Community College 1996 — 1999
Associate of Science (AS), Registered Nursing/Registered Nurse
University of Minnesota-Twin Cities 1983 — 1988
Bachelor of Science (BS), Office Management and Supervision
UnitedHealth Group August 2015 - Present
UnitedHealthcare May 2013 - August 2015
Unitedhealthcare May 2013 - August 2013
Fallon Health January 2013 - May 2013
Fallon Health January 2012 - December 2012
Fallon Health November 2010 - December 2011
Fallon Health November 2008 - November 2010
Youth Alternatives Ingraham September 2005 - August 2008
Upward Bound at Bowdoin College May 2004 - August 2004
Skills
Process Improvement, Team Building, Analysis, Management, Data Analysis, Microsoft Office, Data Entry, Software Documentation, PowerPoint, Project Management, Microsoft Word, Report Writing, Event Planning, Health Insurance, Visio, SharePoint, Microsoft Excel, MS Excel Pivot Tables, Performance Management, Root Cause Analysis, RAID, Project Planning, Coaching, System Administration, Insurance, Customer Service, Call Centers, Healthcare, Business Analysis, Lean Six Sigma, Call Center..., Staff Development
Education
Nichols College 2011 — 2017
MBA - Managment
University of Southern Maine 2001 — 2006
BA, Sociology
University of Southern Maine
Certification, Lean Six Sigma Green Belt
UnitedHealth Group December 2014 - Present
United HealthCare Pharmacy January 2011 - Present
UnitedHealth Group January 2011 - November 2014
Express Scripts, Inc April 2007 - December 2010
Express Scripts, Inc April 2007 - December 2010
Express Scripts, Inc April 2007 - December 2010
Prime Therapeutics LLC November 2005 - April 2007
Express Scripts, Inc November 2005 - April 2007
Prime Therapeutics LLC November 2005 - April 2007
Prime Therapeutics LLC February 2004 - July 2005
Skills
Pharmacy Benefit..., Medicare Part D, Managed Care, Pharmacy, Healthcare, Data Analysis, Access, Cross-functional Team..., Financial Analysis, Microsoft Excel, Account Management, HIPAA, Analysis, Health Policy, Strategic Planning, Disease Management, Project Management, Management
Education
Normandale Community College 1990 — 1993
Normandale Community College
Associate
Kroll Ontrack June 2012 - Present
UnitedHealth Group January 2012 - May 2012
Dow Jones November 2009 - December 2011
Univita Health, Inc. 2006 - 2009
Equus Computer Systems October 2001 - June 2006
Personnel Decisions International 2000 - 2001
Harmon Auto Glass 1995 - 2000
Harmon AutoGlass, Inc. 1995 - 2000
Skills
Windows Server, Enterprise Software, Microsoft Exchange, Disaster Recovery, Networking, Data Center, VMware, Virtualization, Servers, Microsoft SQL Server
Education
University of Saint Thomas 1984 — 1986
Normandale Community College 1983 — 1985
UnitedHealth Group December 2004 - Present
Skills
Medicare, Health Insurance, Managed Care, Provider Relations, Medicaid, Healthcare, HIPAA, Process Improvement, Insurance, Network Development, HMO, Business Analysis, Project Management, Healthcare Management, Employee Benefits, Healthcare Information..., SDLC, Visio, Vendor Management, Strategic Planning
Education
North Carolina Agricultural and Technical State University 1995 — 1999
BS, Management
University of Phoenix
MBA
Optum September 2014 - Present
Optum August 2012 - April 2015
OptumHealth June 2010 - August 2012
SafeNet Consulting September 2009 - June 2010
Zenith Insurance Company 2006 - 2009
Zenith Insurance Company 2003 - 2006
Definity Health 2001 - 2003
UnitedHealth Group 2001 - 2001
National Healthcare Resources 1999 - 2001
National Healthcare Resources 1998 - 1999
Skills
Project Management, SDLC, Business Analysis, Business Process, Process Improvement, Management, Software Documentation, Cross-functional Team..., Requirements Analysis, Medicaid, Integration, Data Analysis, Analysis, Change Management, Training, Leadership
Education
Normandale Community College 1973 — 1975
A.A., Registered Nurse Program
Children's Hospitals and Clinics of Minnesota August 2007 - Present
Universal Hospital Services 2005 - 2007
UnitedHealth Group 1997 - 2005
Fingerhut 1982 - 1996
Education
North Hennepin Community College 1980 — 1982
Completed, Office Occupations
Normandale Community College
General
UnitedHealth Group October 2010 - January 2012
UCare Minnesota September 2009 - March 2010
CIGNA Behavioral Health October 2001 - February 2009
Skills
Health Insurance, Customer Service, Health, Healthcare, Customer Relations, Employee Benefits, Word, Excel, Problem Solving, Data Entry, Microsoft Office, Outlook, Mentoring, Call Center, Documentation
Education
Normandale Community College 1983 — 1985
Associate of Applied Science, Business
UnitedHealth Group October 2014 - Present
PwC August 2013 - October 2014
University of St. Thomas September 2011 - May 2013
University of Minnesota April 2010 - August 2011
Skills
Accounting, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Access, Data Analysis, Accounts Receivable, Financial Analysis, Outlook, Accounts Payable, Invoicing, Data Entry, Finance, Teamwork, Analysis, Bookkeeping, Account Reconciliation, Spreadsheets, Budgets, Nonprofits, Inventory Management, Lotus Notes, English, Financial Reporting, General Ledger, Financial Accounting
Education
University of St. Thomas 2011 — 2013
Bachelor of Arts (BA), Business Administration/Accounting
University of Minnesota-Twin Cities 2010 — 2011
Minor, Managment
Normandale Community College 2008 — 2009
AA, Accounting
MoneyGram International January 2005 - November 2009
Spencer Stuart November 1999 - January 2005
UnitedHealth Group September 1997 - November 1999
INSTANT WEB, INC September 1993 - September 1997
Skills
Office Management, Administrative..., Administration, Logistics, Travel Arrangements, Databases, Confidentiality, Event Management, Calendars, File Management, Team Building, Filing, Benefits Administration, Talent Acquisition, New Hire Orientations, Strategic Planning, Organizational..., Performance Management, SharePoint, Microsoft Office, Serengeti, Board of Directors, International Travel, Domestic Travel, Change Management, Cross-functional Team...
Education
Normandale Community College
AA, Business
UnitedHealth Group July 2015 - Present
Dakota Child and Family Clinic March 2015 - Present
Grace Church April 2015 - July 2015
Indian Health Board March 2015 - July 2015
Walgreens August 2012 - March 2015
Dakota Child and Family Clinic September 2014 - December 2014
Fairview Hospital April 2014 - December 2014
6 Square Cabinets January 2011 - August 2011
Equus Computer Systems September 2006 - October 2010
Sysco Asian Foods February 2005 - August 2006
Skills
Information Security, HITRUST, Risk Assessment, Healthcare Information..., HIPAA, Epic Systems, Networking, CompTIA Network+, Computer Networking, Information Technology, OnBase, REACH, Project Management, WBS, XP/Vista/7, Microsoft Excel, Outlook, Time Management, Customer Service, Microsoft Word, Microsoft Office, Customer Satisfaction, Teamwork, Team Building, Negotiation, Access, SQL, English, Mandarin, Cantonese, Malay, Leadership, Security, Purchasing, Inventory Management, Inventory Analysis, Sales, Pharmacy Technicians
Education
Normandale Community College 2014 — 2014
Certificate, MN Health IT – Clinical Systems Specialist
St. Cloud State University 1998 — 2001
Bachelor of Science Degree, Business Computer Information Systems (BCIS)
Baystate Health January 2014 - Present
UnitedHealth Group August 2008 - January 2014
Skills
Financial Analysis, Financial Modeling, Essbase, Variance Analysis, Hyperion Enterprise, Financial Reporting, Strategic Financial..., Finance, Forecasting, Sarbanes-Oxley Act, Process Improvement, Insurance, Managerial Finance, Analysis, Health Insurance, Business Analysis, Access, Accounting, Financial Forecasting, PeopleSoft, Hyperion
Education
Western New England University 2005 — 2007
BSBA, Finance
Nichols College 2003 — 2005
N/A, Accounting and Finance
UnitedHealth Group August 2013 - Present
Education
Shaw University 2009 — 2015
Master of Divinity (M.Div.), Pastoral Studies/Counseling
North Carolina Agricultural and Technical State University 2004 — 2008
Bachelor of Arts (B.A.), Psychology
U.S. Customs and Border Protection 2006 - Present
Ziegler May 2002 - September 2006
UnitedHealth Group February 2002 - May 2002
Target July 1979 - December 2001
Gap Inc. July 1974 - October 1977
Target May 1968 - July 1974
Skills
Microsoft Office, Customer Service, Microsoft Excel, Human Resources
Education
Normandale Community College 1968 — 1973
AA, General Studies
UnitedHealth Group August 2015 - Present
Medica February 2014 - August 2015
Fox-1 Resources, Inc. July 2013 - December 2013
LABRADOR LifeScience March 2013 - April 2013
Wells Fargo Home Mortgage March 2012 - January 2013
Accountemps August 2011 - March 2012
Target October 2004 - March 2012
Certes Financial Pros June 2011 - August 2011
Medica December 2010 - January 2011
University of Wisconsin-Eau Claire and Western Dairyland September 2010 - December 2010
Skills
Attention To Detail, Accurate, Adaptive, Customer Service, Excel, Microsoft Office, Outlook, PowerPoint, Quality, Retail, Problem Solving, Teamwork, Word, Microsoft Word, Microsoft Excel, Training, Leadership Development
Education
University of Wisconsin-Eau Claire 2009 — 2011
Bachelor in Business Adminstraion, Economics
Normandale Community College 2006 — 2009
Associate of Arts Degree, Accounting
Eagan High School
UnitedHealth Group 2012 - Present
UnitedHealth Group 2010 - 2012
UnitedHealth Group 2008 - 2010
Stephens & Associates 1999 - 2008
Skills
HIPAA, Managed Care, Employee Benefits, Healthcare, Leadership, Strategic Planning, Medicaid, Medical Compliance, Medicare Part D, Health Policy, Pharmacy Benefit..., HMO, Healthcare Information..., Claim, Provider Relations, Healthcare Management, Call Centers, Medicare/Medicaid..., Benefits Administration, Healthcare Reimbursement, PPO, Medicaid Managed Care
Education
America's Health Insurance Plans
Health Care Anti-Fraud Associate (HCAFA) Designation
Minnesota Paralegal Institute 1997 — 1997
Paralegal Certificate, Legal Assistant/Paralegal
Normandale Community College 1993 — 1997
Associate of Arts, Liberal Arts
Mound Westonka High School 1981 — 1985
Diploma
Guilford County Schools February 2013 - Present
Courtney Tutors 2013 - Present
Courtney Bratcher 2010 - Present
Spectrum Laboratories June 2009 - February 2013
UnitedHealth Group May 2008 - June 2009
AT&T Mobility August 2003 - May 2008
Skills
Teaching Reading, Teaching Writing, Public Education, Blogging, Editing, Newsletters, Customer Service, Social Media, Marketing, Social Networking, Public Speaking, Creative Writing, Copywriting, Press Releases, Microsoft Office, Social Media Marketing, Copy Editing, Online Marketing, Research, Content Writing, Web Content, Proofreading, Facebook, Technical Writing, Email Marketing, Advertising, WordPress, Web Design, Strategic Communications, Freelance Writing, Report Writing, SEO, Content Management, Marketing Communications, Content Development, Web Content Management, Marketing Copy, Journalism, Books, SEO copywriting, Feature Articles, Corporate Communications, Editorial, Publishing, Content Strategy, Publications, Microsoft Word, Literature
Education
UNC Greensboro 2010 — 2012
Bachelor of Arts (BA), English Language and Literature, General, 3.98
North Carolina A&T State University 1999 — 2003
Bachelor of Arts (B.A.), English Language and Literature, General
UnitedHealth Group May 2015 - Present
OptumHealth January 2011 - Present
Univita Health Inc February 2007 - December 2010
Skills
Healthcare, Customer Service, Process Improvement, Team Building, Medicare, Managed Care, HIPAA, Leadership, Hospitals, Management, Training
Education
Normandale Community College 2001 — 2003
Hewlett-Packard January 2014 - Present
Salient Federal Solutions January 2010 - Present
CareFirst BlueCross BlueShield January 2007 - 2009
ICF International January 2005 - 2007
GHX January 2003 - January 2005
UnitedHealth Group January 1999 - January 2005
CareFirst BlueCross BlueShield January 1997 - January 1999
Parkland Hospital 1995 - 1996
Skills
Skilled Product..., Healthcare, Data Analysis, Visio, Healthcare Information..., HIPAA, SDLC, Business Analysis, Program Management, Process Improvement, Project Management, Healthcare Management, Change Management, Requirements Analysis, Strategic Planning, Business Development, Consulting, Healthcare Industry, Hospitals, EMR, SharePoint, Leadership
Education
Parkland Memorial Hospital 1995 — 1996
Administrative Resident, (Fellowship) Dallas, TX, Hospital Mgmt.
Central Michigan University 1992 — 1994
M.S., Administration, Concentration in Health Services Administration
Norfolk State University 1987 — 1991
B.S., Bachelor of Science, Health Services Management
Norfolk Vocational Technical School 1985 — 1987
Practical Nursing Certificate, Norfolk, VA, Nursing
Tropical Foods (Tropical Nut & Fruit) May 2015 - Present
UnitedHealth Group October 2011 - Present
Tropical Foods (Tropical Nut & Fruit) May 2014 - May 2015
Wachovia, A Wells Fargo Company July 2010 - May 2011
Walgreens February 2008 - April 2010
Verizon Wireless Call Center June 2009 - August 2009
Education
North Carolina A&T State University 2006 — 2010
B.S, Management
McKesson July 2012 - Present
RelayHealth September 2008 - July 2012
RelayHealth September 2006 - September 2008
UnitedHealth Group May 2002 - September 2006
Skills
Salesforce.com, HIPAA, Sales, Healthcare Information..., Customer Service, Medicare, Managed Care, Healthcare, Strategic Planning, Hospitals, Healthcare Industry, Process Improvement, Healthcare Management, Revenue Cycle, EHR
Education
North Carolina A&T State University 1996 — 2002
Bachelor of Arts, Speech Commuincations
UnitedHealth Group May 2015 - Present
Novant Health August 2007 - May 2015
Skills
BLS, Nursing, ACLS, Process Improvement, Management, Leadership, Training, Project Management, Customer Service, Public Speaking, Software Documentation, PowerPoint, Teaching
Education
University of Phoenix 2013 — 2015
Nursing Education
Winston-Salem State University 2006 — 2009
Registered Nursing/Registered Nurse
North Carolina Agricultural and Technical State University 2001 — 2006
BS, Occupational Health and Industrial Hygiene
Optum360 December 2013 - Present
OptumInsight September 2008 - Present
UnitedHealth Group 2008 - Present
Starkey Hearing Technologies November 1991 - July 2008
Skills
Leadership, Data Entry, Healthcare Information..., HIPAA, EHR, Healthcare, Administrative..., Process Improvement, Outlook, Hospitals, Microsoft Excel, Access, Software Documentation, Healthcare Management, Administrative..., Management, Project Management, Team Building
Education
Eden Prairie High School
Normandale Community College
LCB Enterprises 1995 - Present
The Pampered Chef 2014 - Present
UnitedHealth Group October 1988 - December 1996
Omaha Financial Life September 1984 - October 1988
Skills
Payroll
Education
Normandale Community College
Associate of Arts, Liberal Arts
St. Croix Lutheran High School
Cone Health March 2014 - Present
Cone Health March 2013 - March 2014
Duke University Health System July 2012 - March 2013
PSA Healthcare March 2012 - December 2012
UnitedHealth Group February 2002 - December 2010
Skills
Nursing, Customer Service, Healthcare, Home Care, Critical Thinking, Cpr Certified, BLS, Acute Care, Hospitals, Medication..., ICU, Patient Advocacy, Critical Care, Patient Education, Epic Systems, Medical Terminology, Case Management, Medicare, Utilization Review
Education
North Carolina A&T State University 2011 — 2011
Bachelor of Science in Nursing (BSN), Registered Nursing/Registered Nurse
Winston-Salem State University 2008 — 2009
Bachelor of Applied Science (B.A.Sc.), Psychology
UnitedHealth Group August 2013 - Present
Randolph Community College August 2012 - August 2013
North Carolina A&T State University August 2005 - August 2012
Hospice and Palliative Care of Greensboro January 2000 - August 2005
Skills
Microsoft Excel, Microsoft Word, EHR, Nursing, Quality Improvement, Healthcare, Hospitals, Program Development, Nursing Education
Education
Walden University 2009 — 2012
MSN, Nursing Education
Norfolk State University 1993 — 1995
ADN, Registered Nursing/Registered Nurse
UnitedHealth Group February 2012 - Present
UnitedHealth Group 1997 - 2012
U.S. Bank 1991 - 1997
Skills
Corporate Branding, Writing, Copy Editing, Web Editing, Publication Development, Publication Strategy, Publication Planning, Publications Production, Web Content, Internal Communications, Marketing Communications, Social Media, Strategic Communications, Corporate Communications, Public Relations, Content Management
Education
Normandale Community College 2011 — 2011
Spanish Language and Literature
University of Minnesota-Twin Cities
Communication, Journalism, and Related Programs
UnitedHealth Group October 2010 - Present
Skills
Project Management, Project Coordination, Problem Solving, Process Optimization, Supervisory Experience, Microsoft Excel, Visio, Access, MS Project, Microsoft Office, Aspen HYSYS, Pro Engineer, Visual Basic, Healthcare, Chemical Engineering
Education
University of Minnesota-Twin Cities 2008 — 2010
Bachelor of Chemical Engineering, Chemical Engineering
Normandale Community College
Associate of Science (AS), Engineering
UTC Aerospace Systems October 2010 - Present
Altivolos Technology Solutions, LLC August 2007 - October 2010
UnitedHealth Group August 1998 - August 2007
Skills
Network Administration, Network Security, Network Design, Computer Hardware, Computer Repair, Computers, Computer Security, Computer Maintenance, Computer Proficiency, Windows, Windows Server, Windows 7, Windows XP Pro, Microsoft Office, Laboratory Safety, Laboratory Skills, Laboratory Equipment, Professional Experience, Professional..., Teamwork
Education
College of Biological Sciences, University of Minnesota 2012 — 2015
Bachelor of Science, Biochemistry; General Education
Academy Education Center 2009 — 2012
Normandale Community College 2009 — 2012
Degree, Computer Network Administrator
US Department of Health and Human Services May 2002 - Present
UnitedHealth Group 2010 - 2012
Hennepin County Medical Center December 2006 - January 2009
Hennepin County Medical Center September 1997 - January 2006
Skills
Emergency Management, Project Management, Team Building, Disaster Response, Disaster Medicine, NIMS, ACLS
Education
University of Minnesota 1991 — 1993
Bachelor of Science, Nursing
Normandale Community College 1988 — 1991
ValMark Securities, Nordson Micromedics September 2011 - Present
UnitedHealth Group May 2007 - December 2010
Buffets, Inc. January 1999 - September 2005
Skills
Desktop/network,...
Education
Normandale Community College
St. Paul Johnson
Orthonet LLC December 2012 - Present
UnitedHealth Group March 2012 - December 2012
Skills
Case Management
Education
Niagara County Community College 2008 — 2010
Associates degree in Applied Science/ Nursing, Registered Nursing/Registered Nurse, 3.0
Enterprise Rent-A-Car August 2013 - Present
A Tailored Day LLC. wedding and event planning March 2013 - Present
UnitedHealth Group July 2012 - June 2013
Time Warner Cable May 2010 - October 2011
Skills
Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, Event Management, Event Planning, Events Coordination, Live Events, Marketing Management
Education
Norfolk State University 2004 — 2005
Half Hollow Hills West High School 2000 — 2004
High School, General Studies
UnitedHealth Group January 2006 - Present
Education
Niagara County Community College
Associate’s Degree, Registered Nursing/Registered Nurse
AccessCare February 2010 - Present
Aetna Health and Life Insurance August 2008 - December 2009
UnitedHealth Group June 2005 - July 2008
Health Management Corporation- Anthem BCBS January 2004 - June 2005
Skills
Certified Case Manager, Healthcare, Case Management, Nursing, Medicare, Utilization Management, Healthcare Management, Medicaid, Disease Management, Managed Care, Hospitals
Education
North Carolina Agricultural and Technical State University 1991 — 1996
Bachelor of Science, Nursing