UnitedHealth Group
Industry: Managed care company
DescriptionUnitedHealth Group Inc. is an American for-profit managed health care company based in Minnetonka, Minnesota. As of 2018, it is ranked #5 on the Fortune 500 rankings of the largest United States corporations by total revenue. UnitedHealth Group offers health care products and insurance services. Headquarters: Minnetonka, Minnesota, United States CEO: David S. Wichmann (Sep 1, 2017–) Revenue: 201.1 billion USD (2017) Subsidiaries: Oxford Health Plans, LLC,
UnitedHealth Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at UnitedHealth Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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18,012 UnitedHealth Group employees in database. Find out everything there's to know about UnitedHealth Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
UnitedHealth Group Employees
UnitedHealth Group August 2011 - Present
UnitedHealth Group January 2011 - Present
MTC Development LLC June 2005 - January 2011
First Health June 1997 - June 2005
Community Care Network (CCN) May 1997 - June 2005
Skills
Network Development, Provider Relations, Managed Care, PPO, Medicare, HMO, Medicaid, Health Insurance, Healthcare Management, Contract Negotiation, Insurance, Healthcare, Credentialing, Healthcare Industry, Physicians, Physician Relations, Process Improvement, Provider Network..., Medicaid Managed Care, HIPAA, Health Policy, Healthcare Consulting, Healthcare Information..., Hospitals, Medicare Part D, Revenue Cycle, Utilization Management, Quality Improvement, Pharmacy Benefit..., Revenue Cycle Management, Medical Billing, Disease Management, Medical Compliance
Education
Mercer University 2008 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
Auburn University 1991 — 1995
Bachelor of Science (BS), Business Administration and Management, General
Cherokee County High School 1987 — 1991
Diploma, College Prep
Scalzo Architects, Ltd. May 2012 - Present
Marshall School August 2010 - November 2012
Essentia Health July 2011 - May 2012
UnitedHealth Group October 2000 - March 2011
Universal Cheerleading Association May 1999 - August 1999
Skills
MN Cheerleading Coaches..., MN Cheerleading Coaches..., Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Access, QuickBooks, Health Care Coding, Outlook, Accounts Receivable, PowerPoint, Management, Leadership, Interior Design
Education
East High School
Diploma
Art Institute of Pittsburgh 2013 — 2016
Bachelor of Science (B.S.), Interior Design
Lake Superior College 2011 — 2012
Associate of Arts (AA), 3.9
Lake Superior College 2001 — 2007
Associate of Arts and Sciences (A.A.S.), Supervisory Management
IASIS Healthcare August 2012 - Present
Humana July 2004 - July 2012
UnitedHealth Group February 2002 - July 2004
Physicians Surgical Care Affiliates/MedWest Surgical Resources March 2001 - February 2002
Skills
English, Windows, Research, Strategic Planning, Budgets, Negotiation, Managed Care, Hospitals, Provider Relations, Network Development, Physician Relations, Physicians, Healthcare Industry, Medicaid, Health Policy, Medicare, Healthcare Management
Education
Ashford University
Bachelor of Arts (B.A.), Social Sciences
Desert Family Physicians September 2015 - Present
UnitedHealth Group August 2015 - Present
First Medical Plus October 2013 - April 2015
Mosaic Sales Solutions May 2008 - February 2012
Mollen Immunization September 2010 - November 2010
@ The Office November 2009 - February 2010
Dunn Edwards Paint July 2007 - March 2008
Skills
Medical Coding, Medisoft, Medical Records, CPC, CPT, Medical Billing, ICD-9-CM, Primary Care Physicians..., Act 2000, ICD-10, EMR, CMS-1500, Healthcare Information..., Healthcare Appeals, Medical Documentation, E/M coding, EOB, Fee Schedules, Customer Service, Microsoft Excel, HIPAA, Time Management, Microsoft Office, Healthcare, Healthcare Management, ICD-9, Social Networking, Medical Terminology, EHR, Medicare, Microsoft Word, PowerPoint, Health Insurance, Revenue Cycle, Data Entry, Outlook, Training, HCPCS, Practice Management, Managed Care, Management, Healthcare Industry, Documentation
Education
Anthem College Online 2010 — 2012
Associate Degree of Science, Medical Billing and Coding, 3.78
Art Institute of Phoenix 2006 — 2009
Bachelor of Arts, Interior Design
Desert Mountain High School 2000 — 2004
High School Diploma, Technical Theatre/Theatre Design and Technology
UEI College March 2015 - Present
On Site Medical Events March 2012 - Present
Great Reunions August 2001 - Present
UnitedHealth Group February 2013 - April 2014
US Colleges October 2011 - February 2013
Kaplan College May 2007 - October 2011
Robert W. Foster MD May 1993 - 2008
Skills
Phlebotomy, Vital Signs, EKG, Patient Support, Patient Communications, Patient Rights, Patient Administration, Injectable, Visual Exams, Medical Ethics, Medical Billing, Instructional..., Immunization, Nebulizer Treatments, Mentoring, Autoclave, Infection Control, Audiometry, HIPAA, Universal Precautions, Appointment Scheduling, OSHA, Diabetic Patient..., Immunization Inventory..., Insurance Verification, Assist with Office..., Sterile Tray Set up, Referral Coordination, State Compliance, Maintain MD and Office..., Internal Medicine, Mens Health, Women's Health, Pediatrics, OB/GYN, Podiatry, Fundraising, Event Planning, Bartending, Military, Cpr Certified, Clinical Research, Military Experience, Leadership, Healthcare Management, Medicine, Medicaid, Healthcare, Patient Safety, Command
Education
Ashford University 2010 — 2012
BA, Health Administration
UnitedHealth Group November 2012 - Present
Walgreens October 2011 - November 2012
Walgreens August 2004 - October 2011
Skills
Healthcare, PowerPoint
Education
University of Oklahoma College of Pharmacy 2004 — 2008
Doctor of Pharmacy (Pharm.D.), Pharmaceutical
Arkansas Tech University 2000 — 2004
Quest Diagnostics December 2010 - September 2015
UnitedHealth Group August 2004 - October 2008
Select Furniture Inc. January 2002 - July 2004
Skills
Hospitals, Healthcare, HIPAA, Healthcare Information..., Healthcare Management, Managed Care, EHR, EMR, Informatics, Epic Systems, HL7, Healthcare Consulting, Medicaid, Medical Terminology, Medicare, Customer Service, Leadership, Process Improvement, Training, Software Documentation, Management, Team Building, Salesforce.com, Strategic Planning, Analysis, Microsoft Excel, Employee Relations, Outlook, Laboratory Medicine
Education
Ashford University 2015 — 2017
Master of Arts (M.A.), Organizational Management/Project Management
Ashford University 2011 — 2014
Bachelor's Degree, Health/Health Care Administration/Management
ECPI College of Technology 2009 — 2010
Associate of Science (A.S.), Practical Nursing
UnitedHealth Group March 2015 - Present
UnitedHealth Group August 2014 - March 2015
Holmes Murphy & Associates March 2013 - August 2014
Concentra November 2011 - March 2013
Enterprise Rent-A-Car January 2011 - August 2011
Skills
Exceptional leadership,..., Oral and written..., Self-driven, results..., Thrives in a fast-paced..., Demonstrates a high..., Logistics, Customer Service, Management, Program Management, Software Documentation, Training, Strategic Planning, Team Building, Healthcare, Account Management, Leadership, Marketing, Sales, Coaching, Process Improvement
Education
Austin College 2006 — 2010
Bachelor of Arts (B.A.), Psychology
Art Institute of Dallas 2010 — 2010
Photography
UnitedHealth Group August 2015 - Present
Express Scripts October 2013 - Present
Coker Trucking July 2007 - April 2009
Florida Hospital May 2002 - June 2007
Skills
Customer Service, Inpatient, BLS, Healthcare, Patient Safety, Community Outreach, Life & Health Insurance..., PowerPoint, Hospitals, Healthcare Management, Data Entry, ACLS, Outlook, Public Speaking, Organizational Design, Training, ESI, Strategic Planning, HIPAA, Leadership, Medical Terminology, Nonprofits, Healthcare Information..., Team Building, Leadership Development, Fundraising, Patient Education, CPR Certified, Managed Care, Management, Medical Records, Strategic Communications, Communication, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, Organization Skills, Call Centers, Cash Flow, Problem Solving, Time Management, Process Improvement, Customer Satisfaction, Patient Advocacy, Operations Management, Public Health, Social Media
Education
Ashford University 2013 — 2015
Bachelor of Science (BSc), Health/Health Care Administration/Management
Technical College of the Lowcountry 2012 — 2013
Associate of Science (A.S.), Pre Allied Health
Hcl Technologies America Inc February 2015 - Present
Texas Department of Aging and Disability Services August 2014 - January 2015
U.S. Department of Veterans Affairs November 2012 - September 2014
CSC - Computer Sciences Corporation December 2010 - October 2012
Deloitte January 2009 - December 2010
UnitedHealth Group June 2008 - January 2009
Maine Department of Health and Human Services October 2007 - May 2008
Nationwide Insurance January 2005 - September 2007
Skills
Requirements Analysis, Requirements Gathering, SDLC, Business Analysis, User Acceptance Testing, Software Project..., ITIL, Project Delivery, PMO, Agile Methodologies, Integration, Business Process..., Vendor Management, Test Management, Resource Management, PMP, Quality Center, IT Strategy, Solution Architecture, Business Intelligence, Enterprise Architecture, Visio, Data Warehousing, Requirements modeling, Waterfall Methodologies, Business Process Mapping, Requirements..., HIPAA complience, SOX complience, Business Process..., Use Case Diagrams, User Stories, HP Quality Center
Education
Ashland University 2003 — 2005
Master's Degree, IT and Finance
Honeywell Aerospace February 2015 - May 2015
UnitedHealth Group June 2013 - December 2013
Skills
Data Mining, Analytics, SAS, Machine Learning, SQL, Predictive Analytics, R, Hadoop, Business Intelligence, Data Visualization, Tableau, SPSS, Marketing Analytics, Big data, Cognos, Data Analysis, Sensitivity Analysis, Algorithms, Microsoft Excel, Java, Forecasting, Perl, HTML 5, C++, CSS, Matlab, Big Data, Microsoft Office, MySQL, Databases, Analysis, SAS Base, SAS Programming
Education
Arizona State University, W. P. Carey School of Business 2014 — 2015
Master's degree, Business Analytics
National Institute of Technology Warangal 2009 — 2013
Bachelor of Technology (B.Tech.), Biotechnology, 8.37/10
UnitedHealth Group April 2015 - Present
Digineer July 2012 - April 2015
CDK Global (formerly ADP Dealer Services) January 2007 - July 2012
Tierney Brothers, Inc. 2006 - 2007
Regis Corporation October 2003 - May 2006
ReMax Results October 2003 - December 2004
H20 Entertainment June 1999 - October 2003
Skills
Customer Satisfaction, Change Management, Cross-functional Team..., Customer Relations, Microsoft Office, Problem Solving, Integration, Outlook, PowerPoint, Access, Scheduling, Team Building, Planning, Documentation, Process Improvement, Windows, Visio, Time Management, Software Documentation, Project Management, CRM, PMP, Project Planning, Management, Process Scheduler, Networking, Troubleshooting, Customer Service, Team Leadership, Sales
Education
Aspen University 2005 — 2008
MBA, Business, Project Management
University of Minnesota-Twin Cities 2002 — 2004
BA, Communications
University of Wisconsin-La Crosse 2000 — 2002
Bachelor of Arts (B.A.), Communication and Media Studies
UnitedHealth Group June 2014 - Present
Goodspeed Musicals May 2010 - December 2013
Sports Talk Production January 2013 - May 2013
Radio Journalism: 91.3 FM WCUW, Worcester, MA February 2013 - April 2013
CBS Evening News December 2012 - January 2013
CBS Evening News January 2012 - April 2012
Skills
Microsoft Excel, Data Analysis, Tableau, WebEx, Datameer, Editing, Television, Social Media, News Writing, Research, Broadcast Journalism, Time Management, Facebook, Journalism, Breaking News, Interviews, Broadcast, Editorial, Teamwork, Leadership, Interpersonal..., Blogging, Organization, Radio, Sales, Microsoft Office, Twitter, Customer Service, Secretarial Skills, Graphic Design, Audio Editing, Writing, Analysis, Documentation, Oral & Written..., Community Outreach, Community Service, PowerPoint, Microsoft Word, Critical Thinking
Education
Assumption College 2009 — 2013
Bachelor of Arts, English; Writing and Mass Communications
Nathan Hale-Ray High School 2005 — 2009
High School Diploma
Brown & Blalock Consulting March 2008 - Present
eBay November 2009 - April 2015
UnitedHealth Group 2007 - 2009
GE Money March 2006 - April 2007
GE Healthcare June 2002 - March 2006
GE Healthcare June 2000 - February 2002
Wellborn Forest Products, Inc. June 1998 - June 2000
US Army February 1992 - February 1996
Education
Auburn University 1996 — 2000
BS
Wellpoint Anthem September 2014 - Present
River's Bend Salon February 2001 - Present
UnitedHealth Group February 2005 - February 2006
Skills
Management, Customer Satisfaction, Office Management, Multi-tasked, Highly detail oriented, Bi-lingual..., Problem Solving, Team-oriented, work well under pressure, Business Excellence, fast learner, People-oriented
Education
Ashworth College 2013 — 2014
Associate's Degree, Human Resources Management/Personnel Administration, General
Liberty University 2012 — 2014
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
Liberty University
BBA, Healthcare Management
Ashworth University 2006 — 2008
Associate of Science (AS), Business Administration and Management, General
UnitedHealth Group January 2011 - May 2014
UnitedHealth Group 2011 - 2014
Direct Buy of Las Vegas January 2009 - January 2011
Grandview Resorts Las Vegas NV January 2008 - January 2009
Consolidated Resorts Inc January 2006 - January 2008
Dispatcher- Delta Airlines January 1999 - January 2005
CVS Pharmacy January 1997 - January 1999
Education
Atlanta Metropolitan College
College of Southern Nevada
Savannah State University
Huron Pines November 2013 - Present
Huron Pines AmeriCorps January 2013 - October 2013
Riverbanks Zoo & Garden Aquarium June 2011 - April 2012
Corporation for Economic Opportunity 2011 - 2012
City Roots Urban Farm 2011 - 2012
Sustainable Carolina 2011 - 2012
Stone Interiors August 2010 - July 2011
UnitedHealth Group August 2009 - July 2010
Trillium Services, Inc. February 2009 - August 2009
University of Minnesota September 2005 - May 2009
Skills
Research, Microsoft Excel, Community Outreach, Fundraising, GIS, PowerPoint, Microsoft Office, Project Planning, Social Networking, Non-profits, Event Planning, Grant Writing, Public Speaking, SPSS, Nonprofits
Education
University of Minnesota-Duluth 2005 — 2009
Bachelor's degree, Environmental Science, 3.5
Ashworth University 2011 — 2012
Landscape Design Certification, Landscape Design, 4.0
G&K Services April 2015 - Present
Adventure Zone May 2013 - Present
CustomerLink Systems September 2013 - November 2013
UnitedHealth Group November 2012 - December 2012
Phoenix International Language Center April 2011 - October 2011
Bluefin Bay Resort November 2007 - November 2010
Skills
Always Punctual, Hardwork, Highly Detailed, Microsoft Office, Customer Service, Fun, Customer Satisfaction, Accurate Data Entry, Cooking, Laundry, Management, Microsoft Excel, Teamwork, Time Management, Leadership, PowerPoint, Training, Outlook, Inventory Management, Sales
Education
Ashford University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.14
William Kelley High School 2000 — 2007
High School Diploma, N/A, 2.50 GPA
CMDP/AHCCCS May 2013 - Present
Starbucks Coffee Co October 2012 - May 2013
Starbucks 2012 - May 2013
Abdominal Surgeons LTD July 2011 - August 2012
UnitedHealth Group July 1989 - November 2010
Skills
Claims Resolution, Insurance, Health Insurance, Claim, Customer Service, Sales, Invoicing, Accounts Receivable, Teamwork, Employee Benefits, HIPAA, Commercial Insurance, 10 Key, Investigation, Medical Terminology, Time Management, Medicare, Call Centers, Medical Billing, CPT, Telephone Skills, Claim Investigation, ICD-9, Medicaid, Claims Handling
Education
Ashford University
General
Kuglin. October 2007 - Present
Jewish Federation Of Monmouth County 2011 - 2013
Washington United for Marriage January 2012 - November 2012
Flying House Productions August 2010 - November 2010
Equal Rights Washington January 2008 - April 2010
UnitedHealth Group November 2006 - September 2007
Nancy Hammond, Ph.D., L.P. 2005 - 2007
Skills
Graphic Design, Social Media, Production, Graphics, Advertising, Creative Direction, Logo Design, Branding & Identity, Adobe Creative Suite, Adobe Acrobat, Brochures, Collateral, Direct Mail, WordPress, Photoshop, Marketing, Web Design, Integrated Marketing, Web Development, Event Planning, Nonprofits
Education
Art Institute of Seattle 2007 — 2010
BFA, Graphic Design
Dunwoody College of Technology 2003 — 2004
Printing Technology
UnitedHealth Group September 2013 - Present
Youfit Health Clubs July 2012 - September 2013
Corporate Sports Unlimited June 2012 - September 2013
Athletes Elite Performance January 2012 - July 2012
Aegis Therapies November 2009 - January 2012
Plainsman Park Physical Therapy May 2009 - August 2009
Skills
Health, Fitness, Employee Wellness..., Health Promotion, Wellness Coaching, Strength Training, Exercise Prescription, Exercise Physiology, Corporate Wellness, Sports Coaching, Employee Wellness, Lifestyle, Wellness
Education
Auburn University 2004 — 2009
Bachelor of Science (BS), Exercise Science
Beachbody December 2012 - Present
UnitedHealth Group May 2012 - Present
UnitedHealth Group July 2013 - January 2015
Sears Holdings Corporation October 2011 - May 2012
Kaplan University June 2010 - December 2010
Sprint July 2008 - May 2010
Sprint August 2009 - April 2010
Dell June 2005 - January 2008
DialAmerica Marketing August 2004 - May 2005
Skills
Leadership, Public Speaking, Management, Team Building, Team Leadership, Customer Service, Coaching, Time Management, Social Networking, Sales, Training, Leadership Development, Recruiting, Data Analysis, Customer Satisfaction, Communication, Social Media, Customer Retention, Process Scheduler, Microsoft Excel, Forecasting, Project Planning, Outlook, Process Improvement, Call Centers, PowerPoint, Marketing, Troubleshooting, Employee Benefits, Microsoft Office, Microsoft Word, Workforce Management, Teaching, Vendor Management, Children's Ministry, Analysis, Account Management, Data Entry
Education
Asbury Theological Seminary 2014 — 2018
Master of Divinity (M.Div.), Divinity/Ministry
University of Phoenix 2009 — 2012
Bachelors, Human Services, 3.77
University of Central Florida 2004 — 2008
Associate of Arts, Business Management-Human Resources, 3.57
UnitedHealth Group November 2011 - Present
UnitedHealthcare March 2005 - November 2011
UnitedHealth Group May 2002 - March 2005
UnitedHealth Group June 2000 - April 2002
Skills
Health Insurance, Call Centers, Insurance, Process Improvement, Medicare, Claim, Employee Benefits, Customer Service, Managed Care, Customer Satisfaction, Vendor Management, Underwriting, HIPAA, Account Management, Customer Retention, Disability Insurance, Business Analysis, Visio, Brokers, Life Insurance, Leadership, Medicare Part D, Relationship Management, Benefits Administration, PPO, Provider Relations, Health Savings Accounts, Claims Management, Workers Compensation, COBRA, Team Building, Management, Strategic Planning, Program Management, Training, Strategy, Healthcare, Project Management, Analysis, Coaching, Microsoft Excel, Performance Management
Education
University of Phoenix 2009 — 2014
Bachelor of Science (BS), Business Administration and Management, General, 3.87
Ashford University 2010 — 2012
Bachelor Degree, Business/Managerial Economics, 3.72
The Sage Colleges - Russell Sage College 1992 — 1994
Bachelor's degree, Economics, 3.50
Primerica Financial Services, Inc August 2013 - Present
Total Stop, Inc January 2005 - December 2008
UnitedHealth Group January 2004 - January 2006
Skills
Mortgage Lending, Investments, Insurance, Retirement Planning, Real Estate, Term Life Insurance, Fixed Annuities, Small Business, Loans, Financial Services, Asset Management, Finance, Long-term Care, Credit, Sales, Wealth Management
Education
University of Phoenix 2006 — 2010
Bachelor of Business Administration (BBA)
Atlantic Technical Center 1998 — 2000
Micro Compputer Technology, Computer Technology/Computer Systems Technology
Coconut Creek High 1997 — 2000
HIgh School
Walgreens January 2012 - Present
UnitedHealth Group March 2010 - December 2011
UnitedHealth Group March 2008 - March 2010
Mayo Clinic February 2006 - February 2008
Minnesota Department of Health January 2004 - January 2006
Compuware March 1995 - January 2005
Insight Industries LLC 1993 - 1995
Skills
EMR, PHR, Healthcare IT, Healthcare, Health, HIE, ACO Technology, Clinical Portal..., Mobile Health, Telehealth, Telemedicine, Connected Health, Clinical Research, EHR, Health Information..., Informatics, Medical Technology, PMP, SPHR, Enterprise Software, Healthcare Industry, Healthcare Information..., Medical Devices, SDLC, eHealth, Management, Program Management, Leadership, Consulting, Strategic Planning
Education
University of Minnesota - Carlson School of Management 2002 — 2004
Management of Technology
Auburn University
MS, Systems and Design
Bangalore University
B.S., Engineering
St. Joseph's (Bangalore)
HS & Pre-University
UnitedHealth Group January 2011 - June 2014
WellMed Medical Management January 2008 - December 2010
Methodist Healthcare System June 2005 - January 2008
Skills
HIPAA, Medicare, Managed Care, Healthcare, Healthcare Management, Health Insurance, Healthcare Information..., Hospitals, Outlook, Process Improvement, Software Documentation, Medical Terminology, Access, Microsoft Excel, Human Resources, Lawson HRIS, ikaClaims, Intellisoft, Claims Processing, Quality & Compliance, JCAHO, HRIS
Education
Ashford University 2010 — 2012
Master of Arts (MA), Organizational Management
Texas State University-San Marcos 2000 — 2005
Bachelor of Science (BS), Health Information Management
UnitedHealth Group October 2014 - Present
Good Neighbor Community Services August 2012 - Present
A World For Children October 2008 - May 2009
Child Protective Services January 1997 - July 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
University of Arizona 1989 — 1995
Bachelor's degree, Psychology
Arizona Western College 1990 — 1992
General Studies
UnitedHealth Group October 2013 - Present
UnitedHealthcare November 2012 - September 2013
Kohl's Department Stores March 2012 - October 2012
Europ Assistance USA January 2010 - September 2011
Nationwide Insurance Inc January 2009 - July 2009
Aetna Medicare Insurance July 2008 - December 2008
Lacks Furniture Inc November 2006 - February 2008
American Embassy January 1999 - January 2001
Skills
French Language, Business Analytics, Client Services, Computer Literate, Internationalization, Multilingual, Creative Problem Solving, Content Management, Customer Relations, Logistics, Business Strategy, Customer Service, Financial Services, French, Human Resources, International Relations
Education
Ashford University 2009 — 2011
MBA, Global Management
The University of Texas at San Antonio 1996 — 2000
BA, Philosophy
UnitedHealth Group April 2015 - Present
Assurant June 2014 - April 2015
Kaplan University February 2014 - April 2015
Cbeyond November 2013 - January 2014
Cbeyond July 2013 - January 2014
The Opium Group November 2011 - January 2013
Sobe Live July 2010 - November 2011
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Dreamweaver, Adobe Fireworks, Photoshop, Adobe Creative Suite, Microsoft Office, Hotels, Event Management, Hospitality, Event Planning, Restaurants, Customer Service, Marketing, Leadership, Management, Sales, Training, Business Development, Cloud Computing, Cold Calling, Salesforce.com, Sales Operations, Public Relations, New Business Development, Selling, CRM
Education
Art Institute of Fort Lauderdale 2010 — 2013
Bachelor of Science Degree in Interactive Media, Interactive Media, 3.6
UnitedHealth Group June 2013 - Present
Verizon Wireless September 2011 - June 2012
Verizon Wireless May 2009 - September 2011
Dex One June 1998 - December 2008
Skills
Customer Retention, Call Center, Customer Satisfaction, Customer Experience, Telecommunications, Customer Service, Call Centers, Customer service,...
Education
Western International University 2006 — 2008
Associate of Arts (A.A.), Business Administration and Management, General
Ashland University
Bachelor of Applied Science (BASc), Applied behavioral science, 3.6
Business Computer Training Institute
Finish Degree, Business/Office Automation/Technology/Data Entry
Origami Owl Custom Jewelry September 2013 - Present
UnitedHealth Group September 2009 - Present
Pure Romance by Jessica February 2012 - June 2014
Skills
Customer Service, Retail, Retail Banking, Portrait Photography, Digital Photography, Social Networking, Public Speaking, Social Media Marketing, Training
Education
DeVry University 2014 — 2016
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
Ashford University 2010 — 2013
Bachelor of Arts (BA), Health/Health Care Administration/Management, 3.5
UnitedHealth Group January 2013 - Present
Mollen Immunization Clinics July 2012 - January 2013
Methodist Dallas Med Center April 2010 - January 2012
Centennial Medical Center December 2008 - October 2009
Presbyterian Hospital of Dallas June 2007 - December 2008
Skills
Nursing, ACLS, BLS, Acute Care, Patient Safety, Telemetry, Medical/Surgical, Epic Systems, Hospitals, Meditech, Ambulatory Care, Inpatient, EMR, Healthcare, Patient Advocacy
Education
Arkansas State University 2004 — 2007
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Texas Woman's University 1999 — 2003
Bachelor of Science (BS), Community Health Services/Liaison/Counseling
UnitedHealth Group February 2015 - Present
UnitedHealth Group July 2011 - Present
Silverback TPA March 2011 - July 2011
Citi Group March 2001 - August 2010
Pacificare (Formerly Harris Health Plan) March 1997 - December 2000
Atlas Home Healthcare April 1996 - February 1997
Harris Health Plan January 1993 - April 1996
States General Life Insurance January 1992 - January 1993
Transport Life Insurance Company July 1989 - January 1992
Church's Chicken April 1987 - July 1989
Skills
Business Analysis, Process Improvement, SDLC, Business Process..., Risk Management, Release Management, Call Center, Change Management, Data Analysis, Quality Assurance, Quality Auditing, System Testing, Manual Testing, Regression Testing, User Acceptance Testing, Test Planning, Test Scripts, Test Scenarios, Claims Handling, Defect Tracking, Test Cases, Integration Testing, Call Centers, Quality Center, Testing
Education
Ashworth University 2005 — 2007
Associate, Business Management
Paul Laurence Dunbar 1980 — 1984
Diploma, Basic/Business Courses
Ashworth University
Medical Coding/Billing
TripAdvisor July 2015 - Present
TD Ameritrade August 2014 - July 2015
JPMorgan Chase December 2013 - August 2014
JP Morgan Chase April 2011 - May 2013
Blue Diesel October 2010 - February 2011
UnitedHealth Group May 2010 - October 2010
Prudential Financial October 2009 - April 2010
B&H Photo Video November 2007 - 2009
Global - The Total Office January 2004 - October 2007
Bloomberg June 2001 - September 2002
Skills
User Experience, Adobe Creative Suite, Creative Direction, Interaction Design, Art Direction, User Interface Design, InDesign, Information Architecture, Graphic Design, Typography, User Interface, Illustrator, Flash, Advertising, Layout, CSS, Web Design, Photoshop, Multimedia, SEO, Wireframes, Responsive Design, HTML 5, Mac, HTML5, Mobile Prototyping, UI Animation
Education
Art Institute of Philadelphia 1999 — 2001
BS, Multimedia Web Design
Community College of Philadelphia 1997 — 1999
Photography
UnitedHealth Group May 2011 - Present
Convergys October 2010 - April 2011
Tri-State Water Treatment July 2010 - December 2010
The National System August 2004 - July 2010
Payless ShoeSource July 2000 - April 2005
Citimortgage January 2003 - December 2003
Skills
Customer Service, Advertising, Management, Team Building, Microsoft Excel, Microsoft Word, Customer Satisfaction, Microsoft Office, Sales, Account Management, Social Media, Marketing, PowerPoint, Event Planning, Marketing Strategy, Marketing Communications, Strategic Planning, Public Relations, Facebook, Event Management, Social Media Marketing
Education
Ashford University 2010 — 2012
Bachelor of Arts Degree, Marketing and Public Relations
University of Phoenix 2006 — 2010
Associate's degree, Business Administration and Management, General
Calhoun County High School 1996 — 2000
General Diploma
UnitedHealth Group August 2015 - Present
UnitedHealth Group November 2014 - Present
Kitsy Lane January 2013 - December 2014
Hamilton Relay April 2014 - November 2014
TeleTech December 2013 - November 2014
Blue Cross Blue Shield of Louisiana May 2010 - August 2013
Entergy January 2008 - May 2010
Convergys February 2006 - March 2008
Skills
customer service, Medical Billing, Medical Terminology, Medical Coding, Data Entry, Insurance, Spreadsheets, Telephone Skills, Access, Health Insurance, Call Centers, Microsoft Excel, Microsoft Word, Healthcare, Time Management, Microsoft Office 2007, Teamwork, PowerPoint, Microsoft Office, Employee Benefits, Customer Retention, Analysis, HIPAA, Medicare, Leadership, Accounts Receivable, Accounts Payable, Outlook, Process Improvement, Software Documentation, Customer Service, Office Management, Training, Customer Experience, Team Leadership, Sales, Claim, Technical Support, Public Speaking, Project Management, Research, Fundraising, Conflict Resolution, Social Networking, 10 Key, PeopleSoft, Databases, Team Building, Strategic Planning, Event Planning
Education
Ashford University 2011 — 2012
Master of Business Administration (M.B.A.), project management
Ashford University 2007 — 2009
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
Stratford career institute 2006 — 2007
Medical billing specialist, Medical billing and coding
Southern University and Agricultural and Mechanical College at Baton Rouge 1999 — 2007
Nursing, psychology
HealthSmart October 2013 - Present
Affirmative Insurance April 2013 - September 2013
Billington Contractor January 2006 - 2013
Aon Hewitt 2009 - 2010
Hilton Reservations Worldwide 2007 - 2009
UnitedHealth Group 2004 - 2006
Caremark 1998 - 2004
Skills
Leadership, Management, Customer Service, Call Centers, Data Entry, Time Management, Insurance, Team Building, Process Improvement, Training, Coaching, Strategic Planning
Education
Ashford University 2012 — 2015
Education, Early Childhood Development
Successful Students Training Institute 1996 — 1998
Bookkeeping Certificate
NCR Corporation November 2014 - Present
UnitedHealth Group January 2014 - August 2014
UnitedHealth Group August 2011 - January 2014
Ameriprise Financial Services, Inc. March 2010 - August 2011
Ameriprise Financial Services, Inc. June 2008 - March 2010
Ameriprise Financial Services, Inc. June 2002 - June 2008
MoneyGram International December 2001 - June 2002
Skills
Business Analysis, Risk Management, Strategic Financial..., Financial Analysis, Process Improvement, Financial Planning, Leadership, Forecasting, Financial Reporting, Down to Earth, Management, Team Leadership, Financial Modeling, Vendor Management, Business Planning, Outsourcing, Analysis, Budgets
Education
Arizona State University West 1996 — 2000
BS Management
UnitedHealth Group November 2011 - Present
rightPRO Advisors May 2009 - October 2010
Healthcare Consulting June 2007 - May 2009
ACS Healthcare Provider Solutions May 2006 - March 2007
Siemens Healthcare January 2003 - April 2006
CSC September 1999 - September 2002
UPMC January 1995 - January 1997
CCAC January 1983 - January 1997
Forum Health January 1988 - January 1995
Youngstown State University January 1990 - May 1993
Skills
IT Governance, Administration, Executive Management, Strategic Planning, IT Strategy, MS Office Suite, Project Portfolio..., IT Outsourcing, Executive Coaching, Succession Planning, Program Management, Business Strategy, Service Delivery, Career Management, Budgeting, Back Office, Thought Leadership, Business Transformation, Knowledge Transfer, Operational Excellence, Operations Management, Business Ethics, Management Consulting, Budgets, Governance, Project Management, Business Process..., Vendor Management, Change Management, Microsoft Office, Healthcare, Leadership Development, Process Improvement, System Administration, Management, Enterprise Architecture, Outsourcing, PMO, Strategy, Consulting, Business Development, Business Process, Business Planning, Coaching, Leadership, Performance Improvement, Talent Acquisition, Analytics, Organizational..., Performance Management
Education
Ashford University 2010 — 2011
Masters, Organizational Management
La Roche College 1979 — 1982
BS, Administrative Management
La Roche College 1979 — 1982
BA, Psychology
UnitedHealth Group July 2014 - Present
UnitedHealth Group October 2011 - July 2014
UnitedHealth Group February 2010 - October 2011
UnitedHealth Group December 2008 - February 2010
Cigna (was Kronos Optimal Health) May 2008 - October 2008
Tolt Service Group October 2005 - May 2008
Dollarhide Financial Group, LLC. July 2004 - October 2005
Marist College September 2001 - July 2004
Skills
Databases, Business Intelligence, Microsoft SQL Server, Management, Troubleshooting, Servers, Oracle, Information Technology, MySQL, Software Documentation, MicroStrategy
Education
Arizona State University - W. P. Carey School of Business 2007 — 2008
MS, Information Management
Marist College 2001 — 2004
BS, Information Technology
UnitedHealth Group Scheduling CoordinatorAlign NetworksMarch 2015 - Present
Skills
Research, Customer Service, Public Speaking, Healthcare, Training, Microsoft Excel, Microsoft Word, Leadership, Community Outreach, Microsoft Office, Data Entry
Education
Ashford University 2014 — 2016
Master's degree, Health/Health Care Administration/Management
North Carolina Agricultural and Technical State University 2006 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
UnitedHealth Group April 2013 - Present
UnitedHealth Group January 2012 - April 2013
Amerigroup Corporation 2011 - 2012
Amerigroup Corporation 2010 - 2011
Kaiser Permanente 2009 - 2010
Kaiser Permanente 2007 - 2008
UnitedHealth Group 2000 - 2006
Skills
Program Management, Medicaid, Medicare, Healthcare, Process Improvement, Cross-functional Team..., Managed Care, HIPAA, Healthcare Consulting, Visio, Operations Management, Strategic Planning, Risk Management, Contract Management, Healthcare Management, Leadership, Health Insurance, Health Policy, Management, Vendor Management, Healthcare Information..., Quality Improvement, Software Documentation, Healthcare Industry, Budgets, Proposal Writing, PMO, Legal Research, Public Policy, RFP, Program Implementation, Performance Metrics, Program Development, Project Portfolio..., Project Management, Compliance, Provider Relations, Insurance, EHR, Revenue Cycle, Executive Management, Best Practices, Cross Functional Team..., Business Process..., Lean Operations, P&L Management
Education
Aspen University
Master of Business Administration (MBA)
Rider University
WGU
Bachelor of Science (B.S.)
Syntel September 2014 - Present
Bridge Technical Talent 2015 - 2015
Bridge Technical Talent 2015 - 2015
Kaiser Permanente, Rancho Cucamonga, CA, March 2014 - August 2014
Amerigroup/WellPoint October 2013 - March 2014
Excellus BlueCross BlueShield April 2013 - October 2013
Bluecross Blueshield California September 2012 - April 2013
UnitedHealth Group January 2012 - September 2012
Universal American January 2011 - January 2012
Hartford Hospital July 2010 - June 2011
Skills
SQL, Microsoft Office, Java, HTML, Testing, Quality Assurance, Microsoft Excel, C++, XML, JavaScript, Windows, Linux, MySQL, Project Management, Microsoft SQL Server, C, Requirements Analysis, Agile Methodologies, Team Leadership, C#, Oracle, Management, Visio, Networking, Access, Databases, SharePoint
Education
Ashford University 2009 — 2012
Health Informatic, Bachelor of Arts in Health Informatics
UnitedHealth Group March 2013 - Present
United States Air Force October 2010 - Present
American Mobile Healthcare July 2012 - August 2012
Memorial University Medical Center July 2011 - August 2012
Georgia Southern University January 2011 - May 2012
St Josephs/ Candler Hospital February 2005 - May 2012
Skills
Critical Care, Teaching, Teamwork, Team Management, Leadership, Work Autonomously, Military Experience, Educational Leadership, Emergency Medicine, Emergency Planning, Marketing, Professional Services, Patient Safety, Nursing, ACLS, Clinical Research, Healthcare, Hospitals, Surgery
Education
University of South Alabama 2012 — 2014
Master of Science (MS), Executive Nurse Administration
Armstrong Atlantic State University 2004 — 2008
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
UnitedHealth Group October 2014 - Present
Ashland University January 2012 - Present
Holmes Cheese Co July 2013 - July 2014
Holmes Fire District 1 March 2013 - July 2013
Sports Time Ohio January 2011 - January 2012
Town of Silver City July 2007 - August 2009
Ridgewood Motors March 2006 - July 2007
Wal Mart March 2004 - September 2005
Skills
Final Cut Pro, Social Media, Microsoft Office, Production, Photography, Video Editing, Photoshop, Creative Writing, Acting, Film Acting, Script Writing, Television, Screenwriting, Film, Video Production, Illustrator
Education
Conversa Linguistics 2012 — 2012
Spanish Language, B
Ashland University 2010 — 2012
Bachelor of Arts, Broadcast Communication, B
Western New Mexico University 2009 — 2009
UnitedHealth Group June 2015 - Present
UnitedHealth Group May 2014 - June 2015
UnitedHealthcare August 2013 - May 2014
Estrella Mountain Community College 2012 - 2014
OptumInsight May 2010 - August 2013
Magellan Health Services July 2008 - May 2010
Arizona Health Care Cost Containment System (AHCCCS) January 2006 - August 2008
Skills
Medicaid, Medicare, Medical Coding, HIPAA, CPT, ICD-9, Medical Records, Healthcare Consulting, Healthcare Information..., Healthcare Management, Revenue Cycle, Medical Terminology, EMR, Medical Billing, Physicians, EHR, Healthcare, Managed Care, Hospitals, Clinical Research, Health Insurance, Health Policy, HCC Medical Coding
Education
Northern Arizona University 2006 — 2007
Masters, Educational Leadership
Arizona State University West 2001 — 2006
BS, Administration of Justice
UnitedHealth Group June 2015 - Present
EviCore Healthcare September 2014 - May 2015
Vanderbilt University Medical Center March 2014 - May 2014
Vanderbilt University Medical Center December 2012 - March 2014
Vanderbilt University Medical Center August 2008 - December 2012
Acxiom September 2006 - August 2008
Alamo Colleges May 2004 - May 2005
Skills
Oracle, Requirements Analysis, Information..., SQL, Visio, PL/SQL, Databases, Project Management, Business Analysis, Database Design, Programming, XML, SAS, ETL, Access, Visual Basic, Business Intelligence, SDLC, Data Warehousing, Data Analysis, MySQL, Crystal Reports, SAS programming, Perl, Unix, SharePoint, Data Modeling, Windows, Software Documentation, CDISC
Education
Arkansas Tech University 2005 — 2006
MS, Information Technology
Project Management Institute 2008 — 2009
PMP, Project Management
UnitedHealth Group May 2013 - Present
American Specialty Health July 2007 - November 2010
Tri-City Medical Center January 2005 - November 2006
Boston OutPatient Surgical Suites August 2004 - July 2005
Skills
Nursing, Pain Management, Managed Care, Medicine, Surgery, Orthopedic, Emergency Room, Direct Patient Care, Stress Management, Ambulatory, Lifestyle, Triage, Weight Management, Healthcare, Health Education, Case Management Services, Case Managment, Medical Case Management, Wellness Coaching, Wellness, Triathlon, Customer Service, Nutritional Counseling, Patient Education, Registered Nurses, Health Promotion
Education
Wilmington College 1994 — 1996
Masters, Human Resource Management
Armstrong Atlantic State University 1988 — 1991
BSN, Nursing
Criminal Justice Coordinating Council October 2013 - Present
Chamberlain Edmonds November 2012 - February 2013
UnitedHealth Group May 2012 - October 2012
Anesthesia Healthcare Partners October 2010 - April 2012
Anesthesia Healthcare Partners May 2010 - October 2010
HCA Healthcare August 2005 - March 2010
HCA Healthcare August 2003 - August 2005
HCA Healthcare June 2002 - August 2003
Health One/HCA Healthcare May 2001 - June 2002
Skills
Medical Billing, Accounts Receivable, ICD-9, Spreadsheets, HIPAA, Revenue Cycle, CPT, HCPCS, Medicare, Healthcare, Medicaid, Meditech, Medical Terminology, IDX, Healthcare Management, Hospitals, Health Insurance, Data Entry, Managed Care, EMR, Insurance, Healthcare Information..., Medical Records, Accounts Payable, Health Information...
Education
Ashford University 2014 — 2015
Master of Arts (M.A.), Organizational Mangement
Ashford University 2009 — 2012
B.A, Business Administration
Parks College 2001 — 2002
Certificate, Medical Billing and Insurance Coding
Final Moments Concierge Services LLC April 2013 - Present
WordMedBiz December 2010 - Present
Cleveland Sight Center June 2009 - Present
UnitedHealth Group February 2009 - November 2010
Xerox Corporation September 2003 - January 2009
UnitedHealth Group February 1996 - January 2000
Skills
New Business Development, Marketing, Project Management, Leadership, Event Planning, Sales Management, Fundraising, Public Relations, Marketing Communications, Employee Relations, Non-profits, Contract Negotiation, Human Resources, Program Management, Team Leadership, Solution Selling, Nonprofits
Education
Ashford University 2010 — 2014
Bachelors of Arts, Healthcare Marketing & Communication, GPA- 3.50
Cuyahoga Community College 1995 — 1999
Cleveland State University 1974 — 1976
Bachelors Of Arts Program, Liberal Arts, Healthcare Administration
Comerica Bank September 2015 - Present
Sprint April 2015 - September 2015
Favor January 2015 - March 2015
UnitedHealth Group November 2013 - December 2014
Chemcel FCU December 2011 - October 2013
Citi February 2010 - May 2011
Bank of America October 2007 - February 2009
Finish Line January 2007 - May 2007
Victoria's Secret October 2006 - May 2007
Skills
Credit Cards, Loans, Customer Service, Cross Selling, Banking, Insurance, Invoicing, Administration, Auditing, Sales, Teamwork, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint
Education
Richland College 2006 — 2014
Art Institute of Dallas 2008 — 2009
Graphic Design
Richardson High School 2003 — 2006
High School
UnitedHealth Group September 2014 - Present
Summit Health, Inc. June 2013 - September 2014
University of Phoenix July 2011 - June 2013
NASCAR February 2011 - February 2011
Make-A-Wish Foundation September 2010 - December 2010
Skills
Customer Service, Marketing, Sales, Negotiation, Non-profits, Entrepreneurship, International Economics, Humanitarian, Teamwork, Employee Relations, Event Planning, Recruiting, Nonprofits, Strategy, Coaching, Facebook, Public Relations, Strategic Planning, Employee Training, Program Management, Human Resources, Research, Project Planning, Leadership, Management, Social Networking, Training, Team Building, Public Speaking, Microsoft Excel, Time Management, Project Management
Education
Boston University
Master's Degree, Project Management
Arizona State University, W. P. Carey School of Business 2007 — 2011
Bachelor of Science (BS), Global Business Management
Alpha Engineering, Inc 2008 - Present
UpTown Realty LLC August 2014 - Present
Aetna January 2005 - January 2008
CVS Caremark Corporation December 2004 - October 2005
UnitedHealth Group October 2003 - December 2004
Humana September 2002 - October 2003
Skills
Surveying, Proposal Writing, Project Management, Budgets, Engineering, Leadership, Contract Negotiation, Process Improvement, Management, Procurement, Team Building, Analysis, Finance, New Business Development, Business Development, Business Process..., Business Strategy, Business Analysis, Business Planning, Management Consulting, Financial Analysis, Risk Analysis, Trend Analysis, Data Analysis, Forecasting, Marketing, Project Coordination, Leadership Development, Microsoft Office, Microsoft Excel, Account Management, Real Estate, Transportation, Negotiation, Government Contracting, Land Development, Road, Strategic Leadership, Government, Sewer, Municipalities, Small Business, Auditing, Consensus Building, Stakeholder Engagement
Education
Arizona State University, W. P. Carey School of Business 2003 — 2004
Graduate Business Courses, Business
Northern Arizona University 2000 — 2002
MBA, Finance
University of Arizona 1995 — 1999
B.A., Criminology
SPENCER INVESTMENTS, INC October 2006 - Present
FCE Benefit Administrators May 2013 - July 2014
RxStrategies, Inc. April 2012 - April 2013
American Health Care Administrative Services March 2011 - April 2012
Digital Insurance 2010 - 2011
Atlanta Area Council Boy Scouts of America 2009 - 2011
UnitedHealth Group January 2006 - July 2010
Soldiers Not Forgetten 2009 - 2010
VSP 2003 - 2006
The Benefits Compliance Group 2001 - 2003
Skills
Human Resources, Benefits Administration, Microsoft Word, Microsoft Office, Access, RFP, Negotiation, Workshop Facilitation, Contract Management, Database Administration, Strategy, Invoicing, Policy Analysis, File Management, Health Insurance, Life & Health Insurance..., Crystal Reports 10.0, Sales Force Alignment, Salesforce Training, SharePoint Services 3.0, PowerPoint, Pharmacy Benefit..., Train the Trainer, Project Management, WebEx, GoToMeeting, Voluntary Employee..., Voluntary Products, Medical Underwriting, EDI, EMR, Purchasing Processes, Healthcare Consulting, Process Consulting, Account Executives, Key Account Management, Accounts Receivable, Major Accounts, National Account..., Field Support, Telecommuting, Working Remotely, Maintaining Strong..., Program Direction, 340B, Employee Benefits, Healthcare, Medicare, HIPAA, Leadership
Education
Ashworth College
Bachelor’s Degree, Health/Health Care Administration/Management
Florida Department of Insurance 2013 — 2013
Life, Health Annuities License
CA Insurance Commissioner 2012 — 2012
CA Life, Accident & Health License, Insurance
Pat Scanlan Insurance School 2006 — 2006
GA Life, Accident & Health License, Insurance
Tarkio College 1986 — 1987
Certificate - Pharmacy Technician, Pharmacy Technician/Assistant, A+
USAF, Air Traffic Controller
Accounting/Business management
Riverview Gardens High
High School, Business Office Machines
St. Louis Community College
Office Management and Supervision
Optum Technology August 2015 - Present
Target September 2014 - August 2015
Target August 2011 - September 2014
Kroll Ontrack June 2010 - August 2011
Kroll Ontrack January 2008 - June 2010
Ally Financial Inc. April 2007 - January 2008
Ally Financial Inc. July 2001 - April 2007
UnitedHealth Group July 1998 - July 2001
Junior League of Minneapolis August 1994 - July 1998
Skills
CISM, PMP, Information Security, Project Management, Program Management, Project Portfolio..., Management, Risk Management, IT Security and Risk, Agile Methodologies, SDLC, Agile Project Management, Leadership, Compliance PCI, Enterprise Risk..., Network Security, Process Improvement, Litigation Support, Vendor Management, Business Analysis, Computer Forensics, Consulting, Cross-functional Team..., SharePoint, Business Process..., Financial Risk, Requirements Gathering, Team Building, PCI DSS
Education
Auburn University 2006 — 2007
Masters Certificate, Project Management
Ridgewater College
A.A., Business Administration, Accounting and Business
IASIS Healthcare June 2015 - August 2015
IASIS Healthcare October 2013 - June 2015
Centene Corporation September 2011 - October 2013
Southwest Kidney Institute February 2011 - September 2011
Arizona Pain Treatment Centers August 2009 - June 2011
Standard Chartered Bank February 2008 - June 2009
American Express Bank February 2005 - February 2008
Creative Networks March 2003 - February 2005
UnitedHealth Group February 2001 - March 2003
Lifemark September 1997 - February 2001
Skills
Financial Reporting, Financial Analysis, Access, Analysis, Financial Statements, Budgets, Healthcare, Account Reconciliation, Process Improvement, Financial Accounting, QuickBooks, Microsoft Excel, Business Intelligence, Essbase, GAAP, Financial Modeling, Medicaid, Accounting Applications, Corporate Finance, Medicare, Team Leadership, Business Planning, Marketing Analytics, US GAAP, Accountable Care, Integrated Care, Medicare/Medicaid..., Excel Models, Data Modeling, Home Health Agencies, Hyperion Enterprise, KPI Dashboards, Microsoft Dynamics, Medicare Advantage, Oracle Applications, PeopleSoft, Problem Solving, Healthcare Information..., Project Management
Education
Arizona State University, W. P. Carey School of Business 1985 — 1989
Bachelor of Science (BS), Accounting
UnitedHealth Group August 2007 - Present
Education
Arizona State University, W. P. Carey School of Business 1998 — 2000
MBA, Business Administration
Arizona State University, W. P. Carey School of Business 1998 — 2000
Master of Science (MS), Information Management
Seoul National University 1989 — 1993
BA
UnitedHealth Group June 2015 - Present
Dell SecureWorks January 2014 - June 2015
Emory University Goizueta Business School August 2013 - January 2014
Year Up March 2013 - January 2014
Atlanta BikeShare November 2011 - December 2013
Skills
Information Technology, Network Security, Linux, Troubleshooting, Information Security, Cisco Firewall Security, Checkpoint Security, Amazon Web Services..., PaloAlto Firewall, Fortinet, Firewalls, IPS, Intrusion Detection, IDS, Intrusion Prevention, Juniper, Sonicwall, Data Security, Application Security, Vulnerability Management, VPN, Encryption, Security Analysis, Security Awareness, Malware Analysis, Operating Systems, Computer Hardware, HTML, Python, LAMP, VirtualBox, Amazon EC2, Network Monitoring Tools, Software Defined..., Open Flow, Teamwork, Github, Networking, Leadership, Technical Support, Security
Education
Atlanta Metropolitan College 2013 — 2014
Information Technology, A
Brevard College 2008 — 2009
English
Target Corporation via Kelly Mitchell June 2014 - November 2014
Target Corporation via Kelly Mitchell 2012 - 2013
UnitedHealth Group 2011 - 2011
TCBA 2008 - 2009
DC Government 2008 - 2009
Target 2002 - 2003
Toro 2000 - 2002
The St. Paul Companies 1995 - 2001
USF&G 1990 - 2000
Skills
Business Process, Change Management, SDLC, Business Analysis, Business Process..., Vendor Management, Ariba, Integration, Microsoft Office, Requirements Analysis, E-procurement, Microsoft Excel, Business Intelligence, SQL, Team Leadership, Procurement, Consulting, Visio, Analysis, Coaching, Project Planning, IT Strategy, Microsoft SQL Server, Ariba Suite of Modules 9, Documentation, B2B Solutions, Contract..., Data Analysis, Employee Training, Excel, Fieldglass, FTP, Help Desk Management, HTML scripting, JavaScript development, Microsoft Access, Microsoft PowerPoint, Microsoft..., Microsoft Visio, OnDemand, Planning, Retail Category..., SDLC Project Management, SharePoint Designer, Supplier Information..., Supplier Performance..., Teacher Training, WebLogic Server, Contract Analysis, Supplier Enablement
Education
Villanova University 2015 — 2016
Business Analyst CBAP Training, Business Administration and Management, General
Ashford University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Systems Management, 3.78
Stevenson University 2004 — 2008
Computer Science
Ashford University
Master of Business Administration (M.B.A.), Project Management
UnitedHealth Group October 2015 - Present
Skills
Microsoft Office, Microsoft Excel, Management, Research, Microsoft Word, PowerPoint, Leadership, Customer Service, Sales, Training
Education
Ashford University 2012 — 2013
Master of Arts (M.A.), Health/Health Care Administration/Management
University of Illinois at Urbana-Champaign 2005 — 2009
Bachelor of Science (B.S.), Public Health
UniversalMed Supply - Dusara Corporation Affiliate January 2015 - Present
CCS Medical October 2013 - January 2015
CCS Medical January 2012 - October 2013
Orthofix May 2009 - January 2012
UnitedHealth Group October 2006 - April 2009
Dell Services June 2004 - September 2006
CIGNA Healthcare March 2001 - March 2004
Skills
Microsoft Office, Project Management, Insurance Claims, Insurance, Healthcare, Medicare, Training, Medicaid, Data Analysis, Software Documentation, Leadership, Management, Health Insurance, Auditing, Medical Billing, Analysis, Medical Devices, Process Improvement, Cross-functional Team..., Employee Benefits, HIPAA, Marketing, Customer Service, Healthcare Management, Orthopedic, Hospitals, Revenue Cycle, Managed Care, Quality Assurance, Strategic Planning, Healthcare Industry, Policy, Healthcare Information...
Education
Ashworth University 2010 — 2016
Associate of Applied Science, Healthcare Administration
DeVry University 2006 — 2009
Bachelor of Science, Technical Management - Health Information Management
Grayson County College 1998 — 2001
Associate of Science, Business Administration
UnitedHealth Group March 2015 - Present
Comcast Cable June 2013 - March 2015
Univita Health Inc January 2013 - May 2013
Allina Health March 2010 - January 2013
Cigna October 2009 - February 2010
Assurant November 2006 - April 2009
Assurant February 2004 - November 2006
Assurant September 2001 - February 2004
All Tile Inc. April 1999 - July 2001
BFI Waste Management August 1997 - March 1999
Skills
Customer Service, Call Centers, Customer Retention, Team Building, Health Insurance, Training, Customer Satisfaction, Employee Benefits, Leadership, Coaching, Dental Insurance, Life Insurance, Pharmacy Benefit..., Durable Medical..., Customer Service..., Customer Service..., Retention Management, Medicare, Medical Coding, HIPAA, Telephone Skills, Team Leadership, Customer Experience, Telecommunications, Sales, Performance Management, Management, Process Improvement, Microsoft Excel, Insurance, Account Management, Analysis, Problem Solving, CMS, IEX, Cross-functional Team..., Troubleshooting, Direct Sales, Public Speaking, Strategic Planning, Outlook, Project Management, Strategy, Data Entry, Teamwork, Time Management, Change Management, Vendor Management, Business Analysis
Education
Ashford University 2011 — 2015
Bachelor of Arts (B.A.), Health Care Services
Capella University 2009 — 2011
Bachelor of Arts (B.A.), Health Care
UnitedHealth Group January 2010 - Present
CIGNA Behavioral Health (ANA Associates) April 2005 - November 2009
ANA Associates January 2002 - March 2005
Skills
PowerPoint, Microsoft Word, Photoshop, Management, Research, Training, Sales, Leadership, Microsoft Office, Microsoft Excel, Use Case, Data Warehousing, Project Management, Process Improvement, IT Outsourcing, Vendor Management, Full SDLC, Analytics, Team Leadership, CRM, Health Information..., Pharmacy, HIPAA, Big Data
Education
Arkansas State University
Master of Business Administration (MBA), Finance, General
Hamdard University
Master of Business Administration (MBA), Computer/Information Technology Administration and Management
Hamdard University
Bachelor of Business Administration (BBA), Computer and Information Sciences and Support Services
TriNet May 2012 - Present
TriNet 2012 - 2015
Ascension September 2011 - July 2012
Drew M. Albert Enterprises, LLC September 2010 - September 2011
Gallagher Benefit Services September 2009 - September 2011
UnitedHealth Group February 2008 - August 2009
United Healthcare February 2008 - August 2009
Blue Cross and Blue Shield of Vermont 2006 - 2008
Kaiser Permanente 2005 - 2006
Blue Shield of California 2000 - 2005
Skills
Underwriting, Healthcare, Business Analysis, Start-ups, Employee Benefits, Investments, Health Insurance, Mergers, New Business Development, Brokers, Benefits Administration, Business Strategy, Strategic Planning, Self-funded, Insurance, Leadership, Sales, Sales Rep Training, Disability Insurance, Recruiting, Team Building, Salesforce.com, Consulting, Business Planning, Talent Acquisition, Health Savings Accounts, Entrepreneurship, Training, Executive Management, Finance, Human Resources, Marketing, Managed Care, Small Business, Management
Education
Arizona State University - W. P. Carey School of Business 1983 — 1986
Bachelors, Marketing/Marketing Management, General
Schaumburg High School 1977 — 1981
UnitedHealth Group January 2015 - Present
Neudesic October 2014 - December 2014
General Mills May 2014 - August 2014
Target June 2013 - August 2013
Desert Schools Federal Credit Union January 2012 - May 2013
Skills
SAP, APO, Time Management, Project Management, Customer Service, Leadership, Microsoft Excel, Team Building, Data Analysis, Agile Methodologies, Scrum, Microsoft Word, PowerPoint, General Ledger, Employee Training, Sales, Solver, Visio, Strategy, Accounting, Retail, Logistics, Inventory Management, Process Improvement, Continuous Improvement, JIT, Purchasing, Scheduling, Communication, Cross Functional..., Microsoft Office, Teamwork, Public Speaking, Supply Chain Management, Management, Event Planning, Research, Social Networking
Education
Arizona State University, W. P. Carey School of Business 2010 — 2014
Bachelor of Science (BS), Logistics, Materials, and Supply Chain Management
UnitedHealth Group August 2013 - Present
High Point Regional Health System July 1997 - Present
Skills
Nursing, Healthcare, Hospitals, Patient Advocacy, Hatha Yoga, Yoga, Patient Safety, PALS, Nursing Education, ACLS, Acute Care, Critical Care, Telemetry
Education
GTCC 1995 — 1997
ADN, Registered Nursing/Registered Nurse
Art Institute of Fort Lauderdale 1979 — 1981
Associate's degree, Commercial and Advertising Art
UnitedHealth Group October 2013 - Present
Hospital Physician Partners October 2012 - Present
EmCare March 2013 - January 2015
Dr William Bulkley January 2010 - December 2013
Skills
Healthcare, EMR, Nursing, BLS, Patient Safety, Critical Care, Hospitals, ACLS, Acute Care, Emergency Room, Healthcare Management, Healthcare Information..., Medicine, Pediatrics
Education
Arkansas State University 2006 — 2009
Master's degree, Family Practice Nurse/Nursing
Arkansas State University 2000 — 2004
Bachelor's degree, Registered Nursing/Registered Nurse
Peak Call Center Solutions January 2007 - Present
Premiere Global Services 2005 - 2007
UnitedHealth Group February 2002 - March 2005
SBC 1998 - 2000
Sprint 1981 - 1998
Skills
Call Center, Customer Experience, Customer Service, Telecommunications, Entrepreneurship, Strategy, Leadership, Vendor Management, Workforce Management, Call Centers, Wireless, Team Building, Managed Services, Program Management, Team Leadership, Training, Outsourcing, Customer Satisfaction, Performance Management
Education
Ashland University 1987 — 1991
M.B.A., Business Management
University of Notre Dame 1976 — 1981
BA, Psychology
State University of New York College at Fredonia
CGI October 2014 - Present
UnitedHealth Group May 2014 - October 2014
CIGNA August 2010 - May 2014
Aetna April 2006 - August 2010
State of Arizona November 1998 - April 2006
Corate January 1995 - June 1998
Skills
SDLC, Agile Methodologies, Software Documentation, Business Analysis, Databases, Visio, Business Intelligence, Microsoft SQL Server, Crystal Reports, Business Process, Requirements Analysis, SQL, Agile Project Management, SharePoint, SSRS, Data Analysis, Vendor Management, MS Project, Requirements Gathering, TFS, Visual Basic, Testing, Process Improvement, HIPAA, Systems Analysis, Data Warehousing, PMP, Project Coordination, PL/SQL, SSIS, Technical Documentation, Standards Development, Database Design, Business Requirements, Software Project..., Oracle, Software Development, Team Leadership, T-SQL, COBOL, Waterfall, Project Management, Analysis, Project Implementation, Business Objects
Education
Arizona State University, W. P. Carey School of Business 2008 — 2009
Master of Science (MS), Management Information Systems, General
Universidad autonoma de chihuahua 1990 — 1995
Bachelor of Science (BS), Information Technology
UnitedHealth Group December 2014 - Present
Isagenix November 2014 - Present
SelectAccount July 2013 - April 2014
IRET Properties August 2011 - June 2012
Partners in Community Supports July 2006 - June 2011
Skills
Leases, Customer Service, Selling, Yardi, Contract Negotiation, Tenant, Accounts Payable, Accounts Receivable, Rentals, Budgets, Negotiation, Real Estate Transactions, Residential Homes, Real Estate, Marketing
Education
Ashford University
Communications BA Minor Exercise Science
University of Phoenix
Health/Health Care Administration/Management
UnitedHealth Group February 2009 - Present
Jones County Department of DFCS April 2008 - February 2009
Skills
Ethnographic Research, Medical Social Work, Family Therapy, Grief Counseling, Mental Health, Psychotherapy, Case Management, Crisis Intervention, Behavioral Health
Education
Savannah State University 2004 — 2007
MSW, Clinical Social Work
Armstrong Atlantic State University 1990 — 1995
Bachelor of Science, Public Health
UnitedHealth Group 2014 - Present
Global Transportation August 2012 - Present
Randstad Technologies US July 2011 - July 2012
UCLA February 2006 - April 2011
Skills
Outlook, Microsoft Word, Microsoft Excel, Social Networking
Education
Ashford University 2010 — 2013
Alere Wellbeing February 2008 - Present
Jesse Warwick Design 1996 - Present
UnitedHealth Group 2009 - 2015
Philips Healthcare September 2001 - May 2008
n2h2 1998 - 2000
Skills
Interaction Design, Graphic Design, User Experience, User Interface Design, Web Design, Corporate Branding, Creative Direction, Art Direction, Layout, Mobile Design, Middle Management, Product Development, Digital Marketing, Product Design, InDesign, SEO, User Experience Design, Social Media Marketing, Brand Development, Graphics, Online Marketing, Direct Mail, Branding, Information Architecture, Marketing, Design Strategy
Education
Art Institute of Seattle 1996 — 2000
Associate of Applied Arts, Multimedia Design
School of Visual Concepts 2000 — 2012
Black Belt, Continuing Education, Straight A's
Santa Clara Family Health Plan October 2014 - Present
UnitedHealth Group August 2004 - October 2014
First Plan of Minnesota December 1997 - July 2004
St. Luke's Hospital of Duluth December 1995 - December 1997
Managed Care Solutions July 1992 - December 1995
Skills
Managed Care, Medicare, Provider Relations, Medicaid, Network Development, Quality Assurance
Education
Arizona State University, W. P. Carey School of Business 2004 — 2005
MBA, Business Management
The University of North Dakota 1976 — 1991
B.B.A., Information Management
Lending Club September 2015 - Present
Medivation January 2015 - August 2015
UnitedHealth Group April 2009 - December 2014
Elan Pharmaceuticals, Inc. December 2007 - April 2009
Deloitte & Touche LLP September 2005 - December 2007
Skills
SOX, Audit, Internal Controls, Sarbanes-Oxley Act, Internal Audit, Process Improvement, Risk Assessment, Auditing, External Audit, Management, Sarbanes-Oxley, Analysis, Strategic Planning, Corporate Finance, Financial Accounting
Education
Fordham Gabelli School of Business
Master of Business Administration
Ateneo de Manila University
Bachelor of Arts, Political Science
La Salle Greenhills
Kindergarten, Grade School, High School
UnitedHealth Group February 2013 - March 2014
Cone Health April 2009 - May 2011
Gilbarco Veeder Root - A Danaher Corporation October 2007 - February 2009
DEXIS - A Danaher Corporation July 2006 - October 2007
Chidren’s Healthcare of Atlanta March 2005 - August 2007
Skills
Customer Service, Medical Assisting, Healthcare, Management, Microsoft Office, Public Speaking
Education
Ashford University 2014 — 2016
Master's degree, Health/Health Care Administration/Management, 4.0
Ashford University 2012 — 2014
Bachelor of Arts (BA), Education, 3.62
High-Tech Business Institute 2004 — 2005
Associate of Science (A.S.), Medical Assistant, 3.2
Bryant & Stratton College - Syracuse North 1994 — 1995
Associate's degree, Business Administration and Management, General, 3.0
west genesee high school
UnitedHealth Group July 2010 - Present
Landmark Consulting Services September 2006 - Present
Randstad USA January 2004 - June 2010
Randstad USA February 2002 - January 2004
Randstad USA July 2001 - February 2002
Axcelis Technologies August 2000 - May 2001
Copyright Clearance Center June 1995 - August 2000
Skills
Access, Visio, PowerPoint, Coaching, Database Administration, Management, Workshop Facilitation, Onboarding, Process Improvement, Project Management, Recruiting, Human Resources, Training, Business Analysis, Healthcare, Vendor Management, Analysis, Leadership, Program Management, Cross-functional Team..., Project Planning, Salesforce.com, Operations Management, Budgets, PeopleSoft, Databases, Interviews, Customer Service
Education
Ashford University 2013 — 2014
Master's Degree, Higher Education/Higher Education Administration
Ashford University 2009 — 2010
MA, Teaching and Learning with Technology
Ashford University 2007 — 2008
MS, Organizational Management
Endicott College 1993 — 2000
BS, Business Management
UnitedHealth Group June 2010 - Present
Cigna December 2010 - June 2011
Skills
Medicare, Healthcare, Medicaid, CPT, ICD-9, Medical Terminology, Healthcare Management, Managed Care, Disease Management, Medical Billing, HIPAA, PPO, Process Improvement, Customer Service
Education
Ashworth College 2015 — 2016
Associate of Arts and Sciences (AAS), Heacare Administration
Ashworth College 2014 — 2014
Healthcare Management, 3.20
Nashville State Community College 2003 — 2005
Associate of Arts and Sciences (AAS), Computer Information Sysem
UnitedHealth Group November 2007 - Present
Numerous Accounts May 1988 - 2015
Skills
Customer Service, Team Building, PowerPoint, Sales, Sales Management, Clinical Research, Psychotherapy
Education
Ashford University 2007 — 2010
Bachelor of Arts (B.A.), Healthcare Administration, passed
Fulton-Montgomery Community College 1984 — 1988
Associate's degree, Registered Nursing/Registered Nurse
Oakhurst Signs April 2015 - Present
Quest Diagnostics August 2013 - March 2015
UnitedHealth Group April 2012 - August 2013
BIC Graphic USA December 2006 - March 2012
BIC Graphic USA November 2004 - December 2006
Skills
Customer Service, Leadership, Process Improvement, Graphic Design, Project Management, Team Building, Management, Training, Adobe Creative Suite, Illustrator, Logo Design, Photoshop, Healthcare, Strategic Planning, Healthcare Information..., HIPAA, Account Management, Vector Illustration, Hand Drawing, Pantone, Fonts, Screen Printing, Medicare, Medicare Part D, Medical Billing, Claims Resolution, Claims Investigations, Appeals, Employee Benefits, Interfaces, Purchasing, Purchase Orders, Purchase Requisitions, Physician Relations, EMRs, Corel Draw
Education
St. Petersburg College 2010 — 2016
Associate of Arts (AA), Health Services Administration
Art Institute of Fort Lauderdale 2000 — 2001
Computer Animation
Manatee High School 1996 — 2000
UnitedHealth Group OwnerWrite Inspirations2005 - Present
Skills
Creative Writer, Songwriting, Social Media, Public Speaking, Social Networking, Social Media Marketing, Event Planning, Customer Service, Marketing, Teaching, Event Management, Microsoft Office
Education
University of Central Arkansas 2003 — 2009
Master's Degree
Arkansas State University
Master's degree
Scottsdale Insurance Company May 2014 - Present
Apollo Group February 2012 - November 2013
UnitedHealth Group April 2010 - March 2012
MAXIMUS August 2007 - January 2010
Ness Technologies January 2006 - July 2007
Yodlee Inc. May 2005 - November 2005
i2 Technologies August 2003 - April 2005
i2 Technologies April 2002 - July 2003
ChemTracker Technologies, Stanford University January 2001 - March 2002
Aviatis corporation - California January 2000 - December 2000
Skills
PMP, Process Improvement, Leadership, Agile Methodologies, Software Project..., Software Development, Scrum, SOA, Enterprise Architecture, Requirements Analysis, Oracle, Integration, Certified Scrum Master, Java/J2EE, XP, TDD, Six Sigma, SDLC, Enterprise Software, CRM, Program Management, Management, Project Management, Java Enterprise Edition, Supply Chain Management, Telephony, Genesys Framework, Design patterns, Struts, Spring, Software Engineering, Java, Agile Project Management, Start-ups, .NET, Business Intelligence, Cloud Computing, IT Strategy, Databases, Business Analysis, Web Services
Education
University of California, Santa Cruz; Foothill De Anza College 1996 — 1999
Computer Information Systems
Asian Institute of Technology 1990 — 1991
M.S., Engineering
UnitedHealth Group November 2013 - Present
Hartford Hospital February 2012 - November 2013
ESPN April 2011 - February 2012
ING June 2006 - April 2011
Modis January 2006 - June 2006
CIGNA Healthcare June 2005 - January 2006
UBS December 2004 - May 2005
Goldman Sachs May 2000 - December 2004
Skills
Databases, Unix, Microsoft SQL Server, SQL, Oracle, XML, Software Development, Testing, Perl, System Administration, Visual Basic, Unix Shell Scripting, Shell Scripting, .NET, Performance Tuning, Windows, VB.NET, VBA
Education
Worcester Polytechnic Institute 1996 — 1997
Certificate
Assumption College 1990 — 1994
BA
Xavier High School 1986 — 1990
Affinion Group September 2013 - Present
UnitedHealth Group July 2012 - June 2013
ECCO Select / Headquarters First U.S. Army August 2011 - July 2012
QSS/Perot Systems/Dell Federal November 2006 - July 2011
Linux From Scratch June 1999 - November 2006
SPEEDCOM International January 1997 - June 2002
US Navy 1992 - 1995
Skills
PMP, CISSP, MCSE, Project Manager, Program Manager, Business Analysis, SDLC, Project Portfolio..., PMO Services, IT Portfolio, Software Documentation, Enterprise Architecture, Infrastructure, Technical Writing, Information Security, IT Management, Requirements Analysis, Healthcare Information..., Change Management, Integration, Cloud Computing, Business Intelligence, Computer Forensics, Security, Systems Analysis, Oracle, Software Development, MS Project, ITIL, Project Planning, CRM, Resource Management, IT Strategy, Process Improvement, Data Warehousing, SQL, Knowledge Management, Software Project..., IT Operations, Vendor Management, Team Leadership, PMO, Program Management, Project Management, Information Technology, Microsoft SQL Server, Quality Assurance, Disaster Recovery, Microsoft Certified..., IT Project & Program...
Education
Aspen University
Mba Specialization in Project Management (In Progress)
University of Miami - School of Business 1991 — 1994
Business Administration and Computer Science
The Lewis School of Princeton 1987 — 1991
H.S., H.S.
Fairview Pharmacy Services February 2015 - Present
Prime Therapeutics August 2012 - February 2015
UnitedHealthcare - Ovations Group Retiree April 2007 - August 2012
UnitedHealthcare April 2007 - August 2012
Ingenix April 2003 - March 2007
Prime Therapeutics March 2002 - April 2003
Long Term Care Group October 2001 - March 2002
Pharmetrics May 2000 - June 2001
UnitedHealth Group February 1997 - May 2000
National Computer Systems January 1995 - February 1998
Skills
Process Management, Program Management, Business Analysis, Business Analytics, Software Development, Process Improvement, Healthcare, healthcare analytics, clinical analysis, clinical analytics, Change Management, Strategic Planning, Management Consulting, Team Building, Cross-functional Team..., Process Engineering, Six Sigma, Business Strategy, Business Planning, Strategy Development, Problem Solving, Innovation, Performance Management, Business Process..., Quality Assurance, Quality Management, Visio, Access, SAS, Visual Basic, PowerPoint, MS Project, Mercury, Pareto Analysis, Pharmacoeconomics, Pharmacy Benefit..., Non-profits, Manufacturing Operations, Software Design, Medicare, Medicare Part D, Disease Management, Diabetes, Type 2 Diabetes, Heart Disease
Education
University of St. Thomas - Opus College of Business 1996 — 2000
MBA - INFORMATION SYSTEMS, INFORMATION TECHNOLOGY
University of St. Thomas - Opus College of Business 1994 — 1996
MBA MANAGEMENT, MANAGEMENT
Aspen University 1995 — 1995
MBA, Aspen Institute Leadership Study
Saint John's University 1986 — 1990
BS, MANAGEMENT
Saint John's University 1986 — 1990
BS, PSYCHOLOGY
Big Brothers Big Sisters of Utah March 2011 - Present
UnitedHealthcare September 2006 - Present
UnitedHealth Group 2006 - Present
Mercer July 2003 - September 2006
Skills
Health Insurance, Business Development, Marketing, Life Insurance, Sales, Employee Benefits, Benefits Administration, Insurance, Data Analysis, Account Management, Strategic Planning, Health Savings Accounts, Medicare, Contract Negotiation, Disability Insurance
Education
Arizona State University - W. P. Carey School of Business 2005 — 2007
MBA
University of Utah - David Eccles School of Business 1997 — 2003
BS, Finance
UnitedHealth Group 2010 - Present
Envision Technology Resources 2009 - 2009
Modis 2008 - 2009
Omni Resources 2007 - 2008
Consultis, Nims, Select 1997 - 2007
Skills
Requirements Analysis, Program Management, Talent Acquisition, SQL, Applicant Tracking..., Business Analysis, Leadership, Agile Methodologies, Start-ups, Technical Recruiting, Business Development, Process Improvement, Vendor Management, Account Management, Business Intelligence, SDLC, Management, SharePoint, Internet Recruiting, Recruiting, Project Management, Sales, CRM
Education
Auburn University 2009 — 2009
Mini Master's, Project Management and Business Analysis
Minnesota State University, Mankato 1989 — 1993
BS
OptumHealth October 2009 - Present
carrot. June 2007 - October 2009
UnitedHealth Group May 2007 - August 2007
Exante Financial Services August 2006 - May 2007
TD Banknorth Insurance Agency December 2001 - August 2006
Skills
Marketing, Marketing Strategy, Interactive Marketing, Strategic Planning, Integrated Marketing, Marketing Communications, Account Management, Project Management, Analytics, Advertising, Process Improvement, Social Media, Customer Service, Online Advertising, Direct Marketing, Online Marketing, Sales
Education
The Art Institute of Pittsburgh-Online Division 2007 — 2012
Bachelor's degree, Interactive Media and Design
Art Institute of Philadelphia 1999 — 2001
Associate's, Multimedia and Web Design
Pediatrix Medical Group September 2012 - Present
UnitedHealth Group September 2011 - Present
HCA July 2009 - June 2011
DFW Center for Autism March 2008 - December 2009
UT Chapter of NAACP August 2006 - May 2007
University of Tampa August 2001 - May 2007
Master Trace August 2001 - November 2005
Skills
Customer Service, Teaching, Microsoft Excel, HIPAA, Microsoft Word, Research, Microsoft Office, Data Entry, Non-profits, Public Speaking, Outlook
Education
Ashford University 2011 — 2012
Master of Arts, Education; specialization in Family & Community Services
The University of Texas at Arlington 2008 — 2011
Bachelor of Arts, Interdisciplinary Studies
University of Tampa 2004 — 2007
Sociology, Social Research, Criminology, Women Studies
UnitedHealth Group June 2012 - Present
UnitedHealth Group - AmeriChoice May 2009 - July 2012
Insurers Administrative Corporation October 2006 - May 2009
UnitedHealth Group - Ovations April 2005 - October 2006
UnitedHealth Group - AmeriChoice November 2003 - December 2004
UnitedHealth Group - Ovations May 2002 - November 2003
UnitedHealth Group - Ovations October 2001 - May 2002
UnitedHealth Group - Ovations July 2000 - October 2001
Skills
SDLC, HIPAA, Vendor Management, Business Analysis, SQL, Project Management, Requirements Analysis, Visio, Requirements Gathering, SharePoint, Integration, Software Documentation, Process Improvement, Microsoft SQL Server, IT Strategy, Analysis, Databases, Business Intelligence, Software Project..., Systems Analysis, Business Process, Disaster Recovery, PMP, IT Management, Enterprise Architecture, Data Warehousing, Business Requirements, Business Process..., Healthcare Information...
Education
Arizona State University - W. P. Carey School of Business 2009 — 2010
MSIM, Information Management
Phoenix College 1998 — 2003
ASBM, Business
Boston University
MSCIS, Computer Information Systems
UnitedHealth Group 2005 - Present
HealthMed Resources Consulting Services 1994 - 2007
Premera Blue Cross 1999 - 2001
CIGNA Healthcare 1990 - 1994
CIGNA Healthcare 1983 - 1990
Skills
Managed Care, Healthcare, Healthcare Consulting, HIPAA, Program Management, Healthcare Industry, Management Consulting, Consulting, Process Improvement, Business Intelligence, Hospitals, Project Management, Change Management, Business Analysis, Training
Education
Ashland University 1976 — 1980
UnitedHealth Group March 2014 - Present
UnitedHealth Group August 2009 - March 2014
DHL - IT Services Americas 2005 - July 2009
DHL Express 2004 - 2005
DHL 2002 - 2004
DHL Worldwide Express 2001 - 2002
International Business Software Solutions October 1996 - August 2001
Skills
Project Portfolio..., Application Portfolio..., Department Budgeting, Process Improvement..., Strategic Planning, Outsourcing Management, Full P&L Responsibility, Vendor Management, Resource Management, Process Improvement, IT Management, Full SDLC, Change Management, Managerial Finance, Program Management, E-commerce, Release Management, Software Project..., Budgets, PMP, Requirements Gathering, SharePoint, Business Process, Project Delivery, Integration, PMO, IT Strategy, Enterprise Architecture, SDLC
Education
Arizona State University - W. P. Carey School of Business 2004 — 2006
MBA, General Management
City University of New York City College 1991 — 1994
M.S., Engineering
KITS
Willis Group July 2014 - Present
Willis Group February 2013 - June 2014
Willis Group July 2008 - January 2013
Willis Group May 2003 - July 2008
UnitedHealth Group March 1995 - May 2003
Skills
Employee Engagement, Leadership, Employee Benefits, Human Capital, Consulting, Account Management, Strategic Planning, New Business Development, Sales Management, Strategy
Education
Assumption College 1991 — 1994
Bachelor's degree
United Health Group November 2007 - Present
UnitedHealth Group November 2007 - Present
UnitedHealth Technologies November 2007 - Present
GMAC-RFC 2004 - 2007
GMAC ResCap 2004 - 2006
Interelate 2000 - 2004
Interelate/eLoyalty 2000 - 2003
eLoyalty 2000 - 2003
Education
University of Minnesota-Twin Cities 1991 — 1994
PhD n/c, Philosophy
Ashland University 1990 — 1990
BA, Philosophy
The Ohio State University 1990 — 1990
n/a
Taylor University 1987 — 1989
Bachelor of Arts (B.A.), Philosophy
Salesforce August 2015 - Present
Capital Group December 2013 - June 2015
Cherry Aerospace November 2012 - December 2013
Union Bank June 2010 - December 2013
UnitedHealth Group September 2011 - November 2012
Air Industries (Precision Castparts Corporation) February 2010 - December 2010
Capital Group January 2009 - January 2010
Yokohama Tire Corporation October 2007 - December 2008
Indymac Bank March 2006 - October 2007
Taylor Market Media Group November 2004 - March 2006
Skills
Process Improvement, Business Analysis, Project Management, VBA, Access, Visio, Data Analysis, SDLC, Microsoft SQL Server, Requirements Analysis, Software Development, Database Design, Windows, Microsoft Excel, Microsoft Office, MS Project, Software Documentation, Visual Basic, Business Process..., XML, Microsoft Project
Education
Ateneo Graduate School of Business 1977 — 1978
MBA
Ateneo de Manila University 1972 — 1977
BS Mgt. Engineering
Ateneo de Manila University 1968 — 1972
High School
San Beda College 1961 — 1968
Elementary
UnitedHealth Group 2008 - December 2012
UnitedHealthcare August 2007 - June 2008
UnitedHealthcare March 2003 - August 2007
Doral Dental September 1999 - July 2003
Education
Georgia Southern University 1994 — 1995
Masters, Health Science
Armstrong State University 1993 — 1994
BS, Dental Hygiene Education
Armstrong State University 1989 — 1992
AS, Dental Hygiene
UnitedHealth Group April 2012 - Present
UnitedHealthcare November 1972 - March 2012
Skills
Training Delivery, Instructor-led Training
Education
Assumption College 1966 — 1970
UnitedHealth Group April 2015 - Present
UnitedHealth Group - Optum 360 February 2014 - April 2015
National Bank of Egypt July 2010 - January 2013
National Bank of Egypt March 2009 - July 2010
LiNKdotNET July 2007 - March 2009
LINKdotNET March 2006 - July 2007
Skills
Team Leadership, Troubleshooting, Call Centers, Telecommunications, Leadership, Team Management, Business Analysis, Customer Service, Banking, Microsoft Office, Software Development, Project Planning, Project Management, Internet Banking, Phone Banking, SMS, Email, IIS, Windows, Mac, Call Center Development, Call center start-up, IVR, Online Banking, Microsoft SQL Server, Integration, ASP.NET, C#, SQL, Analysis, Web Development
Education
Assiut University 2001 — 2005
Bachelor's degree in Computer Science & Information System, Computer Science
Computer Science and Information System 2001 — 2005
Bachelor of Engineering (B.E.), Computer Science
Trustmark Insurance October 2009 - Present
Vistage July 2008 - December 2010
UnitedHealth Group November 1990 - August 1998
Education
Ashland University
JerseyGirlDesign July 2004 - Present
UnitedHealth Group February 2015 - Present
Baltimore City Public Schools August 2011 - June 2013
Baltimore City Public Schools 2010 - June 2011
University of Maryland Medical Center June 2007 - December 2008
Active Day November 2005 - September 2006
NeighborCare February 2005 - August 2005
Skills
Illustrator, Photoshop, Graphic Design, Illustration, Graphics, InDesign, Adobe Creative Suite, Photography, Logo Design, Drawing, Layout
Education
Art Institute of Pittsburgh 2006 — 2010
Bachelor of Art, Graphic Design
Virginia Polytechnic Institute and State University 2000 — 2004
BS, Marketing Management
Virginia Polytechnic Institute and State University - Pamplin College of Business 2000 — 2004
Marketing Management
UnitedHealthcare August 2011 - Present
UnitedHealth Group January 2010 - Present
UnitedHealthcare July 2004 - January 2010
ConnectiCare, Inc April 1996 - April 2004
New City Development June 1992 - March 1996
Kaman Corporation September 1989 - June 1992
Mintz & Hoke Advertising and Public Relations July 1987 - September 1989
The Hartford Insurance Group July 1982 - July 1987
Skills
Healthcare, Managed Care, Process Improvement, Proposal Writing, Organization, Microsoft Excel, Microsoft Office, PowerPoint, Problem Solving
Education
Morse School of Business, Hartford CT 1981 — 1982
Certificate, Administrative Assistant and Secretarial Science, General
Asnuntuck Community College 1980 — 1980
Business, Management, Marketing, and Related Support Services
Manchester Community College 1979 — 1980
Business, Management, Marketing, and Related Support Services
Asnuntuck Community College/Manchester Community College
UnitedHealth Group June 2012 - Present
PetSmart June 2011 - June 2012
PetSmart October 2010 - June 2011
PetSmart September 2006 - September 2010
PetSmart July 2005 - August 2006
PetSmart July 2000 - February 2005
Deloitte & Touche USA, LLP February 1998 - June 2000
National Computer Systems September 1994 - January 1998
Skills
SAP Retail, JDA Intactix, SAP, Documentation, Visio, FAST Meeting..., Business Analysis, MS Project, Retail, JDA, Analysis, SDLC, SAP R/3, Problem Solving, Merchandising, Project Implementation, Systems Analysis, Master Data Management, Software Implementation, Business Requirements, PMI, Software Documentation, User Acceptance Testing, Cross-functional Team..., Program Management, Business Process
Education
Arizona State University - W. P. Carey School of Business 1984 — 1988
BS, Business, Accounting
UnitedHealthcare March 2011 - Present
UnitedHealth Group March 2008 - March 2011
UnitedHealth Group March 2007 - March 2008
The Hospital of Central Connecticut January 2006 - August 2006
Marsh June 2005 - August 2005
Jefferson Radiology May 2002 - January 2005
Skills
Healthcare, Health Insurance, Underwriting, Insurance, Strategic Planning, Managed Care, Financial Analysis, Risk Management, Employee Benefits, Process Improvement, Data Analysis, Microsoft Excel
Education
Quinnipiac University 2013 — 2018
Master of Business Administration (MBA), Health/Health Care Administration/Management
The University of Connecticut 2004 — 2006
Bachelor of Science (B.S.), Healthcare Management
Assumption College 2002 — 2004
Arbonne International April 2012 - Present
Krohn Clinic April 2010 - Present
UnitedHealth Group October 2009 - April 2010
Millennium Marketing September 2006 - October 2009
Lewis Financial Advisors, LLC January 2007 - August 2007
Skills
Medical Terminology, Data Entry, Outlook, Access, 10 Key, Microsoft Excel, Software Documentation, PowerPoint, Customer Service, Microsoft Word, Spreadsheets, Fax, Quality Control, Microsoft Office, Call Center, Marketing, Certified Nursing..., Personal Care Services, Inventory Control, Food Service, Sales
Education
Ashford University 2010 — 2013
Bachelor of Arts (BA), Organizational Leadership, 3.43
Chippewa Valley Technical College 2006 — 2007
Technical, Office Assistant, 3.77
University of Wisconsin-Stout 2005 — 2006
General Studies, 3.0
University of Wisconsin-Eau Claire 2004 — 2005
General Education, 3.45
Chippewa Falls Senior High School 2001 — 2005
High School Diploma, General Studies, 3.5
GlobalTranz August 2015 - Present
Northcentral University August 2014 - June 2015
CVS Caremark Corporation January 2013 - August 2014
Coventry Health Care January 2012 - January 2013
UnitedHealth Group April 2009 - January 2012
DHL December 2005 - March 2009
DHL Express 2005 - 2009
DHL - IT Services Americas 2005 - 2009
Caremark, Scottsdale AZ August 2002 - December 2005
ImageMaster September 1990 - August 2002
Skills
SDLC, Project Management, EDI, Technical Requirements..., Software Project..., Team Building, Cross-functional Team..., PMP, Integration Testing, Supply Chain Consulting, Healthcare Information..., ERP, International Logistics, Healthcare Analytics, Workers Compensation, Project Delivery, Requirements Gathering, Visio, Agile Methodologies, ITIL, Vendor Management, Process Improvement, Program Management, Business Analysis
Education
Project Management Institute (PMI) 2007 — 2015
PMP Certification Since 2007, Current, PMP Certified Project Management Professional
PMLG 2013 — 2014
CPM Certified Project Manager, Project Management
SAP America Customer Education 2004 — 2005
Arizona State University - W. P. Carey School of Business 1998 — 2002
Bachelor’s of Science, Supply Chain Management
UnitedHealth Group April 2012 - Present
UnitedHealth Group October 2007 - April 2012
AIM Healthcare July 2006 - October 2007
Skills
Provider Relations, HIPAA, Medicare, Medicaid, Hospitals, Insurance, Training, Managed Care, Healthcare, Healthcare Information..., Healthcare Management, Medical Coding, Health Policy, Analysis, Accounts Receivable, Disease Management, Network Development, Invoicing, Credentialing, Physicians, Process Improvement, Claim, Auditing, PPO, Revenue Cycle, Health Insurance, HMO, Healthcare Industry, Healthcare Consulting
Education
University of Phoenix 2010 — 2014
Masters of Health Services Administration, Health Administration
Auburn University 2000 — 2005
Bachelor of Science, Health Services Administration
Chattanooga School for the Arts and Sciences 1988 — 1996
High School Diploma, Liberal Arts and Sciences/Liberal Studies
UnitedHealth Group June 2010 - Present
KBR June 2006 - December 2010
Skills
Logistics Management, Procurement, Materials Management, Supply, Logistics, Distribution Center..., Healthcare Management, Mental Health, Refrigeration, Commercial Appliance..., Facilities Management, Inventory Control, Military, Process Scheduler, Purchasing, Shipping, Supervisory Skills, Transportation
Education
Ashford University 2008 — 2012
Bachelor of Arts (BA)
Atlanta Technical College 1993 — 2006
Associate's degree, Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician
UnitedHealth Group 2013 - Present
Medtronic 2010 - 2013
Medtronic 2008 - 2010
Medtronic March 2007 - May 2008
Medtronic September 2004 - March 2007
Medtronic November 2000 - June 2006
Viatel Global Communications 1995 - 1998
Skills
Strategy, Vendor Management, Cross-functional Team..., Management, Leadership, Strategic Sourcing, Supply Chain, Project Management, Process Improvement, Supply Management, Business Analysis, Strategic Planning, Change Management, Business Development, Analysis, Customer Service, Outsourcing, Contract Negotiation, Negotiation, Global Sourcing, Purchasing, Supplier Management, Business Intelligence, Business Process..., Supplier Development, Marketing, Continuous Improvement, Forecasting, Print Management, Product Launch, Team Management, Strategy Execution, Six Sigma, Competitive Analysis, Strategic Negotiations, Contract Negotiations, International Project..., Corporate Gifts, B2B, Supply Chain Management, Program Management, Marketing Operations, Marketing Support, Store Management, Product Development, Procurement, Collaborative Leadership, People Management, Promotional Products
Education
Bellevue University
MBA
University of Minnesota-Duluth
BA
Auburn University
The George Washington University
UnitedHealth Group January 2015 - Present
Polished Professional Services March 2014 - Present
Abundant Life Christian Center Ministries August 2012 - Present
Meharry Medical College May 2011 - March 2014
Morehouse School of Medicine June 2010 - April 2011
Wells Fargo July 2007 - May 2010
Skills
Outlook, Microsoft Excel, Microsoft Word, Microsoft Office, Nonprofits, Public Speaking, Leadership, Program Management, Administrative..., Blogging, Event Planning, Event Management, PowerPoint, Data Entry, Project Planning, Fundraising, Higher Education, Marketing, Adobe Acrobat, Access, Community Outreach, Visio, SharePoint
Education
The University of Georgia 2001 — 2003
Computer Science
Athens Technical College
Hotel/Motel Administration/Management
CIGNA Healthcare August 2006 - Present
UnitedHealth Group August 2001 - December 2006
Medica June 2000 - August 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Healthcare, Project Management
Education
Benedictine University 2013 — 2015
Master's degree, Public Health
Ashford University 2010 — 2012
Bachelor's degree, Organizational Management, GPA 3.64
Georgia Cancer Specialists April 2013 - Present
UnitedHealth Group January 1998 - November 2012
Skills
Process Improvement, Healthcare, HIPAA, Healthcare Information..., Customer Service, Healthcare Management, Revenue Cycle, Strategic Planning, Management
Education
Ashford University
Bachelor of Business Administration (B.B.A.)
Ashford University
Business Administration and Management, General
UnitedHealth Group May 2015 - Present
ACS a Xerox Company October 2008 - May 2015
Skills
Call Centers, Data Entry, Customer Service, Leadership, Management, Microsoft Office, Training, Microsoft Excel, PowerPoint, Access, Analysis, Change Management, Coaching, Healthcare, Healthcare Management, Program Management, Project Management, Public Speaking, Sales, Strategic Planning, Databases, HIPAA, Research, Time Management, Process Improvement
Education
Ashford University 2015 — 2019
Bachelor of Arts (BA), Hospital Administration/Management
Independent December 2014 - Present
UnitedHealth Group 2014 - Present
DotComSecrets Local April 2013 - Present
Lafourche Parish Office of Community Action May 2013 - 2014
United American Insurance 2013 - 2014
South Central Louisiana Human Services Authority October 2012 - March 2013
Union National Insurance Co July 2010 - August 2012
U. S. Census Bureau April 2010 - July 2010
Bankers Life & Casualty January 2009 - June 2009
AFLAC 2008 - 2009
Skills
Health Insurance, Customer Service, Claim, COBOL, Microsoft Excel, Microsoft Office, Data Entry, Community Outreach
Education
Columbia Southern University 2013 — 2014
Master of Business Administration (M.B.A.), Health/Healthcare Management
U.S. Career Institute 2011 — 2012
Insurance Claims Adjuster
Ashford University 2010 — 2011
Bachelors of Art, Sociology
Cisco May 2013 - Present
Lowe's Home Improvement April 2012 - 2013
Accenture September 2002 - March 2012
Lowe's Home Improvement 2012 - 2012
Perficient 2012 - 2012
UnitedHealth Group 2009 - 2010
Accenture 2005 - 2006
Skills
Java Enterprise Edition, SDLC, Java, SOA, Agile Methodologies, Websphere, Enterprise Architecture, Struts, EJB, jQuery, Web Services, Tomcat, REST, Solution Architecture, Salesforce.com, J2EE Application..., Hibernate, JSON, CSS, Spring, Spring Webflow, Spring Batch, iBatis, Vitria, Portal Development, JavaScriptMVC, AngularJS, AJAX
Education
Ateneo de Naga University
BSCS, Computer Science
Cigna September 2014 - Present
UnitedHealth Group March 2005 - August 2014
Unum 2002 - 2005
Skills
Call Centers, Strategic Planning, SDLC, Process Improvement, Business Process..., Health Insurance, Data Analysis, Insurance, Healthcare, Vendor Management, Team Building, Visio, Business Analysis, Change Management, Cross-functional Team..., Software Documentation, HIPAA, Customer Service
Education
Clark University 2002 — 2004
Psychology
Assumption College 1999 — 2001
Psychology
Tecton Products August 2015 - Present
Tecton Products May 2014 - August 2015
Tecton Products January 2014 - May 2014
UnitedHealth Group August 2013 - December 2013
Wells Fargo January 2000 - October 2012
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, Teamwork, Employee Relations, Human Resources, Data Entry, Recruiting, Team Building, Administrative..., Coaching, Performance Management, Telephone Skills, Social Media, Windows, Training, Employee Training, Interviews, Onboarding, Hiring, Call Centers, Banking, Leadership, Credit, Process Improvement, Management
Education
Ashford University 2014 — 2015
Master's Degree, Organizational Management with specialization in Human Resource Management
Ashford University 2011 — 2013
Bachelor of Arts (BA), Human Resources Management
Delta Air Lines September 2011 - Present
Wells Fargo May 2007 - August 2011
Hennepin County August 2006 - April 2007
UnitedHealth Group December 1997 - July 2006
Metropolitan State University August 2000 - June 2002
Education
Aspen University 2008 — 2009
Master of Business Administration (MBA), Information Management
University of Minnesota-Duluth 1996 — 1997
Master of Science (M.S.), Computer Science
University of Minnesota-Duluth 1995 — 1997
Master of Science (MS), Applied Mathematics and Statistics
UnitedHealth Group December 2014 - Present
Skills
Leadership, Staff Development, Customer Service, Data Analysis, Access, Analysis, Microsoft Office, Policy Analysis, Microsoft Word, Research, Medicaid Managed Care, Medicaid, Government Procurement, Government, Healthcare Management, Reinsurance, Healthcare, Microsoft SQL Server, Microsoft Excel, Contract Management, Public Budgeting, Medicare, Health Insurance, Nonprofits, Project Management, Management, Process Improvement
Education
Arizona State University, W. P. Carey School of Business 2011 — 2013
Masters of Business Administration, Health Sector Management
Gonzaga University - School of Business Administration 2004 — 2007
Bachelors of Business Administration, Finance, Law and Public Policy
UnitedHealth Group January 2015 - Present
DeKalb Medical August 2013 - January 2015
Lenbrook Retirement Inc. April 2010 - January 2015
United States Postal Service December 2009 - December 2011
Kroger March 2007 - March 2010
Skills
Typing, Diet Planning, Medical Terminology, Microsoft Word, Customer Service, PowerPoint, Written Communication, Answering Telephones, internet research, POS, Health Insurance, Appointment Scheduling, Cashiering, Data Entry, Online Research, Phone Etiquette, Telephone Skills
Education
Atlanta Metropolitan College 2010 — 2012
Associate of Science (A.S.), Health/Health Care Administration/Management
Atlanta Technical College 2006 — 2007
certificate, Pharmacy Technician/Assistant
Gordon College (GA) 2004 — 2006
n/a, Registered Nursing/Registered Nurse
Lithonia High School 2000 — 2004
high school diploma, general
UnitedHealth Group June 2015 - August 2015
Arizona Supreme Court May 2014 - August 2014
Arizona State University February 2014 - May 2014
Skills
SQL, Java, C#, Linux, DataStage, Unix, Ruby, SSH, Application Lifecycle..., BMC Remedy Ticketing..., Windows 8.1, Windows 7, PowerPoint, Microsoft Word, Microsoft Excel, English
Education
Arizona State University, W. P. Carey School of Business 2012 — 2015
Bachelor’s Degree, Computer Information Systems, 3.6
The Marshes of Skidaway Island September 2009 - Present
THA Group 2006 - 2009
St. Joseph/Candler Health System 2003 - 2006
DeKalb Medical 1999 - 2003
UnitedHealth Group 1997 - 1999
Georgia Medical Care Foundation 1995 - 1997
Children's Healthcare of Atlanta August 1986 - 1994
Skills
Certified Case Manager, Certified MDS..., Home Care, Case Management, Medicare, Hospitals, Utilization Review, Nursing
Education
Armstrong Atlantic State University 2008 — 2011
Master's degree, Nursing Administration
Armstrong Atlantic State University 1982 — 1985
Bachelor of Science (BS), Registered Nursing/Registered Nurse
UnitedHealth Group August 2013 - Present
Bank of America Home Loans July 2012 - August 2013
TMP Direct November 2007 - July 2012
Community Choice Health Plan July 2005 - January 2006
Skills
Problem Solving, Quality Auditing, Customer Service, Sales, Supervision, Marketing Strategy, Events, Sales Support Tools, Health Insurance, Healthcare, Radiography, Data Entry, Fulfillment Services, Handyman Services, Painting, Landscaping, Residential Moving, Truck Driving
Education
University of North Carolina at Greensboro 2014 — 2017
Bachelor's Degree, Business Administration and Management, General
Ashford University 2011 — 2013
Associate's degree, Business, Management, Marketing, and Related Support Services
Laguardia Community College 2002 — 2003
Associate's degree, Business, Management, Marketing, and Related Support Services
UnitedHealth Group April 2015 - Present
UnitedHealth Group April 2013 - April 2015
Fallon Community Health Plan 2012 - 2013
Skills
Community Outreach, Medicare, Health Insurance, Healthcare, Medicaid, Program Development, HIPAA, Managed Care, Account Management
Education
Assumption College
Prime Health Financial April 2013 - Present
UnitedHealth Group August 2008 - January 2011
Allegheny County 2003 - 2008
Pressley Ridge 2001 - 2002
Pressley Ridge 2000 - 2001
Pressley Ridge 1998 - 2000
Skills
Mental Health, Medicare, Healthcare, Medicaid, Behavioral Health, Case Management
Education
Cleveland State University 1994 — 1996
Master of Education (M.Ed.), Mental Health Counseling/Counselor
Bowling Green State University 1987 — 1992
Bachelor of Arts (B.A.), Ethnic Studies
Ashland University
Certified Post Graduate Program, Advanced Clinical Counseling
UnitedHealth Group September 2012 - August 2013
Skills
Customer Service, Microsoft Excel, Leadership, Management, Process Improvement, Microsoft Word, Healthcare, Hospitals, Training, Healthcare Management, Dispute Resolution, Appointment Scheduling, Special Education, Data Entry, Medical Terminology, Medical Billing, Medical Records, Medical Coding
Education
Ashworth College 2013 — 2015
Associate of Arts, Liberal Arts
Ashworth College 2011 — 2013
Certificate, Health/Health Care Administration/Management, 3.7 GPA
Ashworth College 2010 — 2011
Certificate, Education/Teaching of Individuals in Early Childhood Special Education Programs, 3.8 GPA
UnitedHealth Group July 2006 - Present
UnitedHealth Group April 1997 - June 2006
UnitedHealth Group April 1995 - April 1997
Education
Asnuntuck Community College 2010 — 2012
Associate of Science (AS), Business Administration and Management, General
UnitedHealth Group December 2013 - Present
US Navy October 2009 - October 2013
Kelly Services January 2009 - October 2009
Education
Ashford University 2012 — 2016
Bachelor's degree, Mass Communications and Journalism
Southeastern Louisiana University
Bachelor's degree, Mass Communication/Media Studies
UnitedHealth Group 2011 - 2014
Education
Ashford University 2010 — 2012
Organizational Management, Business Administration and Management, General, 3.35
UnitedHealth Group January 2014 - Present
PRGX June 2012 - December 2013
PRGX June 2012 - December 2013
Skills
Microsoft Office, Medical Terminology, Accounts Receivable, Medical Billing, Customer Service, SQL, Allscripts, SSI, MDX, HIS
Education
Ashford University 2007 — 2008
Health Information/Medical Records Administration/Administrator
Sawyer College 1989 — 1990
Certified Medical Assistant, Medical/Health Management and Clinical Assistant/Specialist