Experience
Dell  2015 - Present
Northwestern University  September 2013 - December 2014
UnitedHealth Group   June 2014 - August 2014
State Street  June 2010 - September 2013
State Street  June 2008 - June 2010
Daimler Chrysler Financial Services  May 2006 - June 2008

Skills
Integrated Brand..., Marketing Communications, Marketing Management, Digital Strategy, Accounting, Finance, Tableau, MS Excel Pivot Tables, Microsoft Excel, Photoshop, PowerPoint, Microsoft Office, Microsoft Word, English, Windows, Research, Outlook, Public Speaking, Customer Service, Training

Education
Northwestern University
M.S. Master of Integrated Marketing Communications

University of Missouri-Kansas City
Bachelor of Business Administration (BBA), Business Administration and Management

Experience
UnitedHealth Group   September 2015 - Present
Sinai Health System  May 2014 - June 2015
UnitedHealth Group   June 2014 - August 2014
The Advisory Board CompanyI   November 2012 - July 2013
The Advisory Board Company  May 2011 - November 2012
The Advisory Board Company  April 2010 - May 2011
US-China Business Council  October 2009 - April 2010
Office of Congressman Keith Ellison  September 2009 - January 2010
Shir Appeal-Jewish A Cappella Group   September 2005 - June 2009
Pathways Interfaith Society   June 2007 - December 2007

Education
Northwestern University - Kellogg School of Management   2013 — 2015
Masters in Business Administration, Health Care Operations; Management and Organizations

Tufts University   2005 — 2009
BA, Cum Laude, International Relations, Asian Studies

Beijing Institute of Education, Capital Normal University   2007 — 2008

Experience
UnitedHealth Group   May 2011 - Present
L.E.K. Consulting   September 2009 - May 2011
L.E.K. Consulting   June 2008 - August 2008
Medtronic  June 2004 - July 2007
Boston Scientific  2003 - 2004

Skills
Strategy, Competitive Analysis, Cross-functional Team..., Business Development, Mergers & Acquisitions, Market Analysis, Product Development, Management, Leadership, Analysis, Marketing Strategy, Due Diligence, Medical Devices, Consulting, Segmentation

Education
Northwestern University - Kellogg School of Management   2007 — 2009
MBA, Marketing, Strategy, Finance, Analytical Consulting

University of Minnesota-Twin Cities   2001 — 2003
M.S, Electrical Engineering

University of Mumbai   1996 — 2000
B.E, Electronics Engineering

Experience
UnitedHealth Group   July 2013 - Present
Cleveland Clinic Florida  July 2012 - June 2013
Skip's Compounding Pharmacy   October 2010 - June 2012
Winn-Dixie Pharmacy  September 2006 - October 2010

Skills
Hospitals, Healthcare

Education
Nova Southeastern University   2005 — 2009
Doctor of Pharmacy (Pharm.D.), Pharmacy

American College of Apothecaries
Certification in Aseptic Technique

Registered Consultant Pharmacist
Doctor of Pharmacy (Pharm.D.)

Spanish River

Experience
Cargill  September 2015 - Present
University of Minnesota Center for Spirituality & Healing  June 2015 - Present
Cargill  September 2013 - Present
Optum  2012 - September 2013
UnitedHealth Group   2011 - 2012
Michaud Consulting Group, LLC   June 2011 - September 2011
Target  March 2011 - September 2011
Target  January 2003 - February 2011
Trane  2001 - 2002
Karwoski & Courage Public Relations  1999 - 2001

Skills
Strategic Communications, Internal Communications, Corporate Communications, Crisis Communications, Media Relations, Public Relations, Press Releases, Social Media Marketing, Social Media, Memoir, Speech Writing, Strategy, Strategic Planning, Reputation Management, Storytelling, Communications Planning, Communication Training, Marketing Communications, Newsletters, Content Strategy, Copywriting, Brand Development, Human Resources, Brand Management, Web Content, Talent Management, Leadership

Education
The George Washington University   1991 — 1992
Political Psychology, International Affairs

Northwestern University   1986 — 1990
Bachelor of Arts (B.A.), Political Science, International Relations, Economics

The University of Minnesota

The University of Minnesota

Experience
Willis  2013 - 2014
Mercer  May 2008 - September 2012
Cigna  March 2007 - May 2008
UnitedHealth Group   June 2005 - August 2006

Skills
Benefits Administration, Account Management, Analysis, Wellness Coaching, Compliance, Vendor Management, Marketing Communications, Retirement, 401k, Strategic Enrollment..., HRIS Database Management, Compensation & Benefit, Benefits Negotiation, Legal Compliance, Long Term Care Insurance, Life Insurance, Disability Insurance, Health Insurance, Healthcare Management, Term Life Insurance, Defined Benefit, Pharmacy Benefit..., Behavioral Health, Cost Benefit, Form 5500 preparation, Provider Enrollment, Website Development, Affordable Care Act, Statistical Data..., Customer Service, Claims Management, Brokerage, Consulting, Manage Client..., Public Sector, School Districts, Municipalities, Health & Welfare..., Project Management, Marketing Strategy, Carrier Relationship..., HIPAA, COBRA, FMLA, ERISA, Account Administration, Strategic Communications, Renewal Retention, FSA, Program Implementation

Education
Nova Southeastern University
Bachelor's Degree, Psychology

Experience
UnitedHealth Group   October 2013 - July 2014
Centura Health  August 2012 - October 2013
University Hospitals of Cleveland  March 2012 - July 2012
University Hospitals of Cleveland  September 2011 - March 2012
Cleveland Clinic  February 2011 - September 2011
University of Colorado Hospital  November 2010 - February 2011
Pikes Peak Cardiology  July 2010 - November 2010
University of Colorado Hospital  November 2009 - July 2010
University of Colorado Hospital  April 2009 - November 2009
Pikes Peak Cardiology  March 2008 - April 2009

Skills
Direct Patient Care, Registration, Medical Billing, Team Leadership, Medical Terminology, Appointment Scheduling, Customer Service, Reliability, Team Building, Quality Patient Care, Patient Support, Problem Solving, Analytical Skills, Multitasking Skills, Independent Thinking, Positive Team Player, Fast Learner, ICD-9, Medical Coding, Cash Posting, A/R collections, Third Party Collections, Epic Systems, IDX, Centricity, Invision, Star Navigator, Radiology, Pediatrics, Family Medicine, Internal Medicine, Cardiology, Oral & Written..., Training, Call Center, Cisco Call Manager

Education
Pikes Peak Community College   2009 — 2009
Nursing

Notre Dame College   1999 — 2000
English

Experience
UnitedHealth Group   April 2015 - Present
ResCare  July 2014 - April 2015
Juneau Alliance for Mental Health, Inc   September 2011 - July 2014
REACH  August 2010 - September 2011
HAVEN  September 2008 - July 2009

Skills
Behavioral Health, Community Outreach, Public Speaking, Community Mental Health, Substance Abuse..., Employee Training, Supervisory Skills, Public Relations, Microsoft Office, Large Group Facilitation, Group Therapy, Focus Groups, Customer Service, Difficult Situations, Individual Counselling, electronic health..., HIPPA Compliance, Quality Auditing, Electronic Health..., Health Record..., Progress Note..., Integrated Treatment -..., Case Management, Training, Healthcare, Medicare, Home Care, Social Services, Mental Health, Crisis Intervention, Nonprofits

Education
Oakland Community College   2007 — 2009
Associate's Degree, Mental and Social Health Services and Allied Professions, 3.49

Experience
UnitedHealth Group   May 2015 - Present
Broward County Osteopathic Medical Association   December 2013 - Present
Florida Osteopathic Medical Association   December 2013 - Present
American Osteopathic Association  July 2012 - Present
UnitedHealthcare  October 2012 - May 2015
VITAS Innovative Hospice Care, Broward   December 2008 - October 2012
Memorial Home Health   2007 - October 2012

Skills
Board Certified, Healthcare Management, Internal Medicine, Hospitals, Healthcare, Medical Education, Medicine, EMR, Inpatient, Patient Safety, Physicians, Utilization Management, Physician Relations, Healthcare Consulting, Medicare, Quality Improvement, Medicaid, Acute Care, Health Education, Clinical Research, ACLS, Critical Care, Disease Management, EHR, HIPAA, Healthcare Industry

Education
Nova Southeastern University   1996 — 2001
DO, Osteopathic Medicine

University of South Florida   1989 — 1992
BA, Chemistry

Experience
TriCore Reference Laboratories  March 2014 - Present
University of Utah Health System   February 2013 - March 2014
UnitedHealth Group   October 2009 - July 2012
Vangent, Inc.   June 2006 - April 2009
McKesson  June 2003 - May 2006
RCG Global Services  January 2000 - May 2003
Baxter Healthcare  September 1994 - September 1998
Booz Allen Hamilton  April 1992 - May 1994

Skills
Business Analysis, Business Transformation, Process Improvement, Strategic Planning, Customer Service, Management, Microsoft Excel, Budgets, Outlook, Microsoft Office, PowerPoint, Access, Microsoft Word, Hospital Operations, EMR, Data Analytics, Payer, Management Consulting, Strategic Consulting, Practice Management, Project Management, Strategic Partnerships, Business Development, Leadership, Innovation Management, Strategy

Education
Northwestern University
Master of Business Administration (M.B.A.) - Kellogg School of Business, Operations Management

University of Utah - David Eccles School of Business
Bachelor of Science (B.S.), Finance, General

Experience
UnitedHealth Group   March 2015 - Present
Honeywell  June 2014 - August 2014
Bon Appetit Campus Dining Services   January 2012 - December 2013
SITES   September 2011 - December 2013
Self employed Tutor  June 2013 - August 2013
Minneapolis Public Schools  June 2009 - August 2012

Skills
Programming Languages, Problem Solving, Technical Writing, Teaching, Leadership, Research, Spanish, Lesson Planning, Classroom Management, Security, Editing, Public Speaking, Data Analysis, Tutoring, Access, PowerPoint, Critical Thinking, Microsoft Office, Social Networking, Microsoft Word, Databases, Programming, Social Media

Education
Oberlin College   2011 — 2015
Bachelor of Science (B.S.), Mathematics

Universidad de Córdoba   2014 — 2014
Spanish Language and Literature

Mounds View High School   2007 — 2011

Experience
UnitedHealth Group   May 2013 - Present
Hartford Insurance Group  January 2007 - Present
Hartford Insurance Group  January 2005 - January 2007
DENNIS LAZOR   January 2003 - January 2005
Hartford Insurance Group  January 2001 - January 2003
CBSI, Inc   January 1998 - January 2000
Hartford Insurance Group  January 1998 - January 2000
Hartford Insurance Group  January 1998 - January 2000
CBSI, Inc   January 1998 - January 2000

Skills
SDLC, Business Requirements, Requirements Gathering, Enterprise Architecture, Requirements Analysis, Visio, Release Management, Process Improvement, Systems Analysis, ITIL v3 Foundations..., Project Management, Testing, Security, Project Planning, Quality Assurance, IT Management, Change Management, Mainframe, Management, Data Analysis, BMC Remedy

Education
Northwestern University

University of Connecticut
M.A, Literature

University of Pittsburgh
B.A, Literature

Experience
Cardinal Health  March 2013 - Present
AssuraMed  November 2012 - Present
501cTECH  March 2010 - November 2012
UnitedHealth Group   August 2009 - November 2012
Freddie Mac  July 2007 - August 2009
Diamond Management and Technology Consultants  August 2003 - July 2007
Accenture  November 2000 - June 2002
Drinks.com   December 1999 - October 2000
Andersen Consulting  January 1999 - December 1999

Skills
Program Management, IT Strategy, Enterprise Architecture, Software Development, SDLC, Financial Services, Insurance, Governance, Change Management, Strategy, Leadership, Management Consulting, Business Process..., Vendor Management, Information Technology, Project Portfolio..., Business Intelligence, Business Process, IT Management, PMO, Business Analysis

Education
Northwestern University - Kellogg School of Management   2002 — 2003
MBA, Strategy, Finance, Marketing, Technology Management

Holy Cross High School

University of Alabama
BS, Management Information Systems

Experience
UnitedHealth Group   June 2012 - Present
Contech Systems Inc.  March 2012 - June 2012
Stategic Staffing Solutions   March 2011 - March 2012
CIBER  March 2010 - March 2011
Analysts International  June 2007 - June 2009
EDS, an HP company  April 1997 - June 2007
Outback Steakhouse International  June 1994 - February 1998

Skills
ITIL, PMP, Documentation, MS Project, Project Planning, CMMI, Visio, SharePoint, EPMO, SDLC, Project Management, IT Project & Program..., Program Management, PMO, EPM, Requirements Analysis, Integration, Software Development, Business Process, Team Building, Software Project..., Project Portfolio..., Analysis, Quality Assurance, Software Documentation, Business Analysis, Testing, Resource Management, Leadership, CRM, Management, Risk Management, Vendor Management, Requirements Gathering, Process Improvement

Education
Walsh College   2010 — 2013
Masters Degree, Master of Science in Information Systems

Oakland University
Bachelor of Science, Management Information Systems & Accounting

Experience
Cochlear  2015 - Present
ProNerve, LLC.   2009 - 2014
TeleTech Holdings  2007 - 2009
Aon Hewitt  2003 - 2007
AT&T  1997 - 2003
UnitedHealth Group   1994 - 1997

Skills
Outsourcing, Business Process..., Leadership, Management Consulting, Human Resources, Budgets, P&L Management, Project Planning, Sales, Quality Assurance, BPO, Finance, Information Technology, Accounting, Time Management, Healthcare, Program Management, Mergers & Acquisitions, Strategic Planning, Strategic Financial..., Business Development, Compensation & Benefit, ERP Implementations, Contract Negotiation, CRM, Vendor Management, Financial Reporting, Healthcare Management, Market Development, Operations Management, Client Development, Start-ups, Process Improvement, Forecasting, Payroll, Recruiting, Project Management, Global Operations

Education
Northwestern University - Kellogg School of Management
MBA

University of Colorado
MS, Information Systems

University of Colorado
BS, Finance and Marketing

Experience
UnitedHealth Group   June 2013 - Present
United Health Group  April 2007 - Present
Sun Coast Media Group  June 2013 - Present
Rasmussen College  June 2009 - Present
Hodges University  September 2003 - April 2007
Amedisys  April 2003 - April 2006

Skills
Insurance, Healthcare, Administration, System Administration, Healthcare Management, Clinical Research, Strategic Planning, Medical Devices, Long-term Care, Outlook, Nonprofits, Program Management, Medicare, Marketing, Managed Care, Physicians, Leadership, Healthcare Consulting, Healthcare Industry, Training, Physician Relations, Elder Care

Education
Nova Southeastern University   1992 — 1994
MBA, Business

Nova Southeastern University   1988 — 1991
BS, Management

Central Community College
Associate's Degree, Medical Laboratory Technology

Smyser School

Experience
Draperies Incorporated   November 2014 - Present
UnitedHealth Group   October 2012 - August 2013
National Executive Service Corps  November 2011 - November 2012
Health Net  April 2007 - October 2011
Health Net  September 2006 - April 2007
Health Net, Inc.   January 2001 - January 2006
Health Net  January 1997 - January 1998

Skills
Accounts Receivable, Staff Management, Collections, Account Reconciliation, Invoicing, Access, Management, Sales, Accounts Payable, Accounting, Auditing, Medicare, Internal Audit, Customer Service, General Ledger, Journal Entries, Finance, Financial Analysis, Financial Statements, Lotus Notes, Data Entry, Process Improvement, Spreadsheets

Education
Norwalk Community College

Experience
Sisters of Charity of Leavenworth Health System  March 2012 - Present
Oakwood Hospital & Medical Center  June 2011 - March 2012
OptumInsight  July 2010 - March 2012
UnitedHealth Group   December 2010 - June 2011
Cedars-Sinai Medical Center  July 2010 - December 2010
Exempla Healthcare  2009 - 2010
Exempla Healthcare  2007 - 2009
Exempla Healthcare  2001 - 2007

Skills
EMR, Clinical Research, Ambulatory, Informatics, Hospitals, Epic Systems, Healthcare, Inpatient

Education
Oklahoma Baptist University   1995 — 1999
Bachelors in Science & Nursing

Northwestern University
Masters, Medical Informatics

Experience
Bayer HealthCare  February 2015 - Present
OnPoint Medical Diagnostics   February 2010 - January 2015
Vital Images  November 2007 - February 2010
UnitedHealth Group   September 2005 - November 2007
Solonis  January 1991 - September 2005
Cargill, Inc.   November 1989 - January 1991
Keane, Inc  January 1987 - November 1989

Skills
Healthcare, Medical Devices, Entrepreneurship, Professional Services, Healthcare Information..., Start-ups, Strategic Planning, Strategic Partnerships, New Business Development, Mergers, Cross-functional Team..., Hospitals, Product Launch, Business Development, Strategy, Sales Operations, Business Strategy, Process Improvement, Medical Imaging, Product Management, Management, Integration, SaaS, Leadership, Mergers & Acquisitions, Sales, Healthcare Consulting, Enterprise Software, Managed Care, Executive Management, Marketing Strategy, Team Building, Business Planning, CRM, Sales Management, Product Development, Cloud Computing, Program Management, DICOM, Marketing, Consulting, Salesforce.com, Go-to-market Strategy, Selling, Competitive Analysis, Product Marketing, P&L Management, Solution Selling, Market Development, Negotiation

Education
Northwestern University - Kellogg School of Management   2003 — 2004
MBA

University of St. Thomas   1984 — 1986
Bachelor of Arts

Plainview High School   1976 — 1981

Experience
UnitedHealth Group   June 2015 - Present
Jacolyn Wingo Illustrations   September 2011 - Present
Coventry Health Care, an Aetna Company  April 2008 - February 2015

Skills
Microsoft Office, Outlook, Microsoft Word, Customer Service, Data Entry, PowerPoint, Microsoft Excel, Windows, Software Documentation, Access, Photoshop, Customer Satisfaction, Troubleshooting, Process Improvement, InDesign, Illustrator, Illustration, Teamwork, Adobe Creative Suite, Layout, Logo Design, Art, Graphic Design

Education
Nossi College of Art   2011 — 2013
Bachelor of Graphic Arts, Illustration

Tennessee State University   2001 — 2005
Bachelor of Science (B.S.), Fine/Studio Arts, General

Experience
sdg  October 2009 - Present
Empowerment Associates   June 2007 - September 2009
UnitedHealth Group   September 2005 - June 2007
Microsoft  January 2000 - September 2005
Empowerment Associates Inc.   January 1991 - January 2000
Macromedia  August 1989 - August 1991
Oracle  November 1985 - August 1989

Skills
Balanced Scorecard, Program Management, Six Sigma, Metrics, Data Warehouse..., Logical Data Modeling, Business Intelligence, Business Analysis, Data Mining, Data Warehousing, Business Strategy, Planning, Architecture, Process Improvement, Change Management, IT Strategy, Business Management, KPI, Business Process..., Data Analysis, Process Engineering, Dashboards, Solution Architecture, Enterprise Architecture, Business Process, PMO, OLAP, Strategic Planning, Pre-sales, Problem Solving, Corporate Management, Vendor Management, Predictive Analytics, Analytics, Data Modeling, Management Consulting, DMAIC, Requirements Analysis, Statistics, Master Data Management, Project Planning, Management, Microsoft SQL Server, Oracle, Strategy, SQL, SharePoint, Project Management, Analysis, Leadership

Education
Northwestern University - Kellogg School of Management   1983 — 1985
MBA, Business

Roosevelt University
BS, Computer Science

University of Minnesota - Carlson School of Management

University of St. Francis
BA, Education, History, Literature

Experience
Blue Cross Blue Shield of South Carolina  December 2009 - December 2014
Alpine Agency of the Midlands   December 2009 - December 2013
UnitedHealth Group   March 2009 - December 2009
Health Plan Sales and Marketing Executive   July 2008 - March 2009
Amerigroup Corporation  February 2008 - July 2008
Wellpoint/Blue Cross Blue Shield of Georgia   September 1995 - July 2006
Travelers Health Network  May 1994 - July 1995
Kaiser Permanente  September 1990 - June 1994

Skills
Healthcare Reform, Healthcare Consulting, Strategic Planning, Marketing Strategy, Healthcare Exchanges, Retail Sales, Sales Management, Sales Operations, Direct Marketing, Health Insurance, Medicare Supplements, Medicare Advantage, Medicare, Managed Care, Leadership, Strategy, Healthcare, Insurance, Health Savings Accounts, Strategic Partnerships, Healthcare Industry, Health Care Reform, Direct Sales, Employee Benefits, Account Management, Executive Management, Management, Sales, Marketing

Education
Northwestern University - Kellogg School of Management   2012 — 2012
Leading in a Changing Market: Leadership, Strategy and Implementation, Certificate

Northwestern University - Kellogg School of Management   2004 — 2004
Institute for Business Strategy Development, Certificate

Muskingum University   1974 — 1978
Bachelor of Arts, Business and Finance

Experience
FTD  January 2014 - Present
Northwestern University  September 2012 - December 2013
UnitedHealth Group   June 2013 - August 2013
Affinity.com   August 2011 - August 2012

Skills
Digital Marketing, Online Advertising, SEM, Advertising, Affiliate Marketing, Marketing Strategy, PPC, New Business Development, Social Media Marketing, Online Marketing, Marketing, Mobile Marketing, Business Development, Google Adwords, Web Marketing, Contextual Advertising, Account Management, Marketing Communications, Leadership, Lead Generation, Market Planning, Data Analysis, B2B, Event Management, Consumer Behaviour, Organizational..., Ad Networks, Customer Segmentation..., Customer Insight, Marketing Analytics, Email Marketing, Brand Management

Education
Northwestern University   2012 — 2013
Master of Science (MS), Integrated Marketing Communications

H.R. College of Commerce and Economics   2006 — 2011
Bachelors of Commerce, Commerce

Experience
UnitedHealth Group   January 2013 - June 2015
Robert Half Technology  March 2012 - December 2012
Regis Corporation  March 2011 - May 2012
TempForce  December 2008 - March 2011
Professional Educational Services Group  May 2008 - December 2008
Borders Books  September 2006 - May 2008

Skills
Windows, Customer Service, Access, Microsoft Office, Retail, Word, Customer Relations, Active Directory, Troubleshooting, Computer Hardware, Inventory Management, VoIP, Excel, PowerPoint, Outlook, Documentation, Lotus Notes, Windows 7, Teamwork, Social Media, English, XP, Problem Solving, Mac OS X, Salesforce.com, Remedy Ticketing System, Apple Safari, VNC, Software Documentation, Microsoft Excel, Technical Support, Microsoft Word, OS X, Customer Satisfaction, Hardware, Training, VPN, Call Centers

Education
Oakland University   1992 — 1996
Liberal Arts Degree (ALA.ALA)

Experience
NuLife Med  January 2015 - Present
Robert half - Office team  December 2014 - December 2014
UnitedHealth Group   April 2013 - November 2014
Sedgwick  October 2011 - March 2013
Hannaford Bros. Co.   February 2007 - January 2013

Skills
Organization, Microsoft Excel, Leadership, Teamwork, Data Entry, Customer Service, Training, Time Management, PowerPoint, Analysis, Microsoft Word, Customer Satisfaction, Management, Public Speaking, Program Management, Team Building

Education
Norwich University   2008 — 2011
Bachelor's Degree, Criminal Justice, 3.84

Homeschool   2003 — 2007
High School, High School/Secondary Diplomas and Certificates, 3.91 GPA

Experience
UnitedHealth Group   January 2014 - Present
Optum360  January 2014 - Present
Fujitsu  August 2010 - November 2012
Fujitsu Transaction Solutions Inc  2007 - August 2010
Fujitsu America Inc  2000 - 2010
Fujitsu Retail   1999 - June 2003
Fujitsu  January 2000 - February 2003
Fujitsu - ICL  February 1997 - January 2000

Skills
SaaS, Sales, Business Development, SIP, New Business Development, Cloud Computing, Managed Services, Storage, Solution Selling, Management, Enterprise Software, Professional Services, IT Service Management, Pre-sales, Channel Partners

Education
Universität Paderborn   1984 — 1986
Bachelor of Arts (B.A.), Europaiesches Betriebswirtschaft

Nottingham University Business School   1982 — 1986
BA (Hons), Europaeisches Betriebswirtschaft

Experience
Audit Recovery Management Services, Inc.   October 2009 - Present
MicroVu  October 2010 - February 2013
UnitedHealth Group   January 2008 - September 2009
Coventry Health Care  March 2004 - January 2008
CIGNA Healthcare  December 2001 - February 2003
NCCI  2001 - 2002
Health Net  August 1996 - March 2001
Professional Examination Service  January 1994 - January 1995
Professional Examination Service  January 1991 - January 1994

Skills
Claims Auditing, Operations Management, Consulting, Revenue Cycle Management, Healthcare Industry, Revenue Cycle, Healthcare Management, Healthcare Information..., Healthcare Consulting, Healthcare, Health Insurance, Medical Compliance, EHR, Medicaid, Physicians, Budgets, Medicare, HMO, Managed Care, Insurance, Management, Auditing, Leadership, Hospitals, HIPAA, Medical Coding, Project Management, Provider Relations, Strategic Planning, Start-ups, Fraud Detection, Overpayment..., Claims Management, Management Consulting, Provider Network..., Long Term Care Insurance, Lon Term Care Auditing, Disease Management, Program Management, Health Policy, Analysis

Education
Nova Southeastern University   1999 — 2000
MPH, Public Health

State University of New York College at Brockport   1987 — 1991
Bachelors of Science; Bachelors of Science, Psychology; African-American History

Experience
Amicus Therapeutics  July 2015 - Present
Independent Medical Consultant Contractor   April 2014 - Present
Aptalis Pharma Inc., Forest Pharmaceuticals   February 2012 - April 2014
GE Healthcare (formerly Amersham Pharmaceuticals)   August 2007 - February 2012
Pfizer Pharmaceuticals  November 1999 - August 2007
UnitedHealth Group   October 1998 - November 1999
MAMSI (Mid-Atlantic Medical Svs., Inc.)   December 1996 - November 1998

Skills
Pharmaceutical Industry, Medical Affairs, Clinical Research, Diabetes, Clinical Trials, Healthcare, Medicine, Pharmacovigilance, Hospitals, Regulatory Affairs, FDA, Market Access, Internal Medicine, Strategy, Infectious Diseases, Healthcare Management, Oncology, Training, Pharmacy, Management, Program Management, Medicare, Publications, Product Launch, Grant Monitoring, Leadership, Medical Information, Medical Writing, Medical Science..., Research, Pharmaceutics, Public Speaking, Team Building, Employee Training, Health Policy, Clinical Development, Disease Management, Lifesciences, Medical Devices, Managed Care, Drug Development, Executive Management, Pulmonary Medicine, Gastroenterology, Cardiology, Hypertension and Kidney..., Health Economics &..., Cross-functional Team..., Biotechnology, Life Sciences

Education
Northwestern University - Kellogg School of Management   2005 — 2007
Certificate, Management & Leadership

George Washington University Hospital   1987 — 1989
Fellowship, Hypertension & Kidney Diseases

Stamford Hospital   1984 — 1987
Residency (PGY1-3), Internal Medicine Residency Program

The George Washington University School of Medicine and Health Sciences   1980 — 1984
MD, Medicine

Boston University   1973 — 1977
BA, Psychology

Experience
UnitedHealth Group   June 2015 - Present
Target  December 2012 - May 2015
Target  June 2010 - December 2012
Target  March 2006 - June 2010
Tunheim Partners  November 2000 - March 2006
Kohler Company  1998 - 2000
MSP Communications  1996 - 1998

Skills
Corporate Communications, Reputation Management, Internal Communications, Corporate Social..., Strategy, Strategic Communications, Strategic Planning, Media Relations, Management, Presentation Coaching, Executive Counsel, Nonprofits, Change Management, Public Affairs, Social Media, Community Relations, Leadership, Team Leadership, Budgeting, Integrated Marketing, Marketing Communications

Education
Northwestern University   1995 — 1996
Master of Science (MS), Journalism

University of Wisconsin-Madison   1991 — 1994
BA, Journalism

Experience
Buckeye Health Plan (Centene)   November 2014 - Present
UnitedHealth Group   March 2014 - November 2014
Nationwide Childrens Hospital  November 2013 - June 2014
Mount Carmel Health System  March 2013 - December 2013

Skills
Hospitals, Healthcare, Healthcare Information..., Healthcare Management, EHR, HIPAA, Training, Clinical Research

Education
Ohio Christian University   2015 — 2016
Bachelor of Applied Science (BASc), Health/Health Care Administration/Management

Ohio Dominican University   2013 — 2014
Associate of Science (A.S.), Business admin

Experience
Triangle Heart Associates, Duke Medicine   March 2015 - Present
UnitedHealth Group   November 2014 - February 2015
Maxim Healthcare Services  October 2014 - November 2014
Puentes de Salud  September 2011 - April 2012
World Health Imaging, Telemedicine, and Informatics Alliance   December 2008 - March 2009
World Health Imaging, Telemedicine, and Informatics Alliance   July 2007 - December 2008
Feinberg School of Medicine, Department of Preventive Medicine, Northwestern University   September 2007 - October 2008
National Strategy Forum   July 2005 - June 2007

Skills
Non-profits, Healthcare, Community Outreach, Nonprofits, Public Health, Strategy, Community Development, Research, Program Evaluation

Education
University of Pennsylvania School of Nursing   2013 — 2014
Master of Science in Nursing

Thomas Jefferson University School of Nursing   2012 — 2013
Bachelor of Science in Nursing (BSN)

Johns Hopkins University Bloomberg School of Public Health   2010 — 2011
Master of Public Health (MPH)

Northwestern University   2001 — 2005
BS, Journalism, Spanish

Experience
The Light After Darkness, LLC   December 2014 - Present
The Road to Recovery, Inc.   March 2014 - November 2014
Walden University  December 2011 - November 2014
Oglethorpe University  January 2008 - May 2011
UnitedHealth Group   July 2007 - September 2008
AirTran Airways  February 2001 - July 2007

Skills
Psychology, Philosophy, Mental Health Counseling, Customer Service, Customer Satisfaction, Critical Thinking, Analysis, Call Centers, Data Entry, Healthcare, Outlook, Call Center, Taleo, HIPAA, Medical Terminology, Process Improvement, Employee Benefits, Telephone Skills, DSM-IV, English Literature, Creative Writing, Active Learning, Public Speaking, Training, Nonprofits, Research, Community Outreach, Mental Health

Education
Walden University   2011 — 2014
Masters, Science Mental Health Counseling w; Trauma and Crisis

Oglethorpe University   2008 — 2011
BA, Psychology

Experience
UnitedHealth Group   June 2013 - November 2014
Addus HealthCare, Inc.   June 2012 - September 2012
PNT Financial   March 2012 - June 2012

Skills
Economics, Financial Analysis, Financial Modeling, Time Management, Leadership, Teamwork, Nonprofits

Education
Northwestern University   2009 — 2013
Bachelor of Arts, Economics, Business Institutions

Fairfax High School   2005 — 2009

Experience
Advertising Research Foundation  September 2015 - Present
UnitedHealth Group   2015 - Present
Minnesota International Center  November 2014 - Present
General Mills  2012 - 2015
General Mills  2010 - 2012
General Mills  2007 - 2010
Cereal Partners U.K. (Nestle - General Mills JV)   2005 - 2007
General Mills  2003 - 2005
Cereal Partners Worldwide (Nestle & General Mills JV)   2000 - 2003
Nielsen  1999 - 2000

Skills
Strategy, Customer Insight, Analytics, Segmentation, Brand Equity, Marketing Research, Marketing Strategy, Consumer Insight, Management, Business Intelligence, Consumer Behaviour, Predictive Analytics, Shopper Marketing, Client Services, Cross-functional Team..., C-Suite Presentations, Team Leadership, Team Building, Market Research, Integrated Marketing, FMCG, Competitive Analysis, Marketing

Education
University of Minnesota - Carlson School of Management   2001 — 2003
MBA, Executive MBA weekend program

Northwestern University   1990 — 1994
BA, Economics

Experience
UnitedHealth Group   November 2014 - Present
UnitedHealth Group   March 2014 - October 2014
Luxottica Group  July 2013 - February 2014
Genz ryan  January 2013 - July 2013
Enterprise Rent-A-Car  July 2011 - September 2012
Original Nicks Pizzeria and Pub, The Vans Restaurant, Parsley, Sage, Rosemary and Thyme, The Cheesec   March 2007 - September 2011

Skills
Fluent in English and..., Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets

Education
Notre Dame de Namur University   2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Applied Psychology

Experience
Community Health Centers of Lane County  2014 - Present
Community Health Centers of Lane County  2004 - 2015
University of Oregon  2005 - 2008
Oregon State University  2004 - 2004
PacificSource Health Plans  2002 - 2004
UnitedHealth Group   1998 - 2001
Physicians Health Services  1996 - 1998
Physicians Health Services  1994 - 1996

Skills
Healthcare Management, Managerial Finance, Strategic Planning, Managing Start-ups, Team Leadership, Turn Around Management, Business Development, Business Alliances

Education
Northwestern University - Kellogg School of Management   1980 — 1982
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management; Finance

University of Pennsylvania   1974 — 1978
Bachelor of Arts (B.A.), Health/Health Care Administration/Management

Experience
Optum (a UnitedHealth Group company)   February 2015 - Present
UnitedHealth Group   May 2011 - February 2015
Ketchum  June 2008 - May 2011
McClatchy Newspapers  January 2007 - June 2008
The Kansas City Star  September 2002 - December 2006
The Kansas City Star  April 1999 - September 2002
Philadelphia Inquirer  April 1998 - April 1999

Skills
Media Relations, Strategic Communications, Crisis Communications, Corporate Communications, Politics, Public Affairs, Message Development, Government, Social Media, Internal Communications, Newspapers, Press Releases, Journalism, Legislation

Education
Northwestern University   1997 — 1998
MSJ with honors, Journalism

William & Mary   1988 — 1992
BA, Religion, Government

Experience
Owens-Illinois, Inc.   May 2011 - Present
Cohen & Grigsby, P.C.   2010 - April 2011
UnitedHealth Group   2007 - 2010
Cohen & Grigsby, P.C.   2005 - 2007
H. J. Heinz Company   2003 - 2005
H. J. Heinz Company   1985 - 2003
Rose, Schmidt, Hasley & DiSalle   1980 - 1985

Skills
Legal Compliance, Mergers, Corporate Governance, Corporate Law, Mergers & Acquisitions, Sarbanes-Oxley Act, Executive Management, Leadership, Securities Regulation, Governance, Business Strategy, Policy, Litigation

Education
Northwestern University - Kellogg School of Management   1976 — 1980
Master of Management, Finance

Northwestern University School of Law   1976 — 1980
Juris Doctor

Princeton University   1972 — 1976
Bachelor of Arts, Economics

Experience
Buck Consultants at Xerox  February 2015 - Present
American Well  June 2011 - January 2015
Walgreens  August 2010 - June 2011
Extend Health  July 2008 - September 2010
Revolution Health Group  July 2006 - July 2008
CIGNA Healthcare  June 2002 - July 2006
Cigna Healthcare  2002 - 2006
CIGNA Health Care  2002 - 2006
UnitedHealth Group   1999 - 2002
United Healthcare  1995 - 2002

Skills
Access, Account Management, Business Development, Change Management, Cross-functional Team..., Executive Management, Health Insurance, Healthcare, Leadership, Human Resources, Marketing Strategy, Sales, Sales Management, Strategic Planning, Strategy

Education
Northwestern University   1986 — 1990
BA, English Lit/Creative Writing

Experience
Harmony Public Schools - Texas  August 2015 - Present
Bank of America  March 2014 - November 2014
Bank of America  January 2012 - March 2014
Bank of America  May 2010 - January 2012
Child and Family Guidance Center  July 2008 - March 2010
UnitedHealth Group   July 2007 - July 2008
Dallas Metrocare Svc   April 2006 - July 2007
Arlington Memorial Hospital  January 2001 - January 2006

Skills
Fundraising, Community Outreach, Behavioral Health, Microsoft Office, Teaching, Career Counseling, Outlook, Plannning, Family Therapy, Interventions, PowerPoint, Dual Diagnosis, HIPAA, Case Managment, Mental Health, Group Therapy, Psychotherapy, Cpr Certified, Social Services, Grant Writing, Non-profits, Counseling Psychology, Psychological Assessment, Anger Management, Program Development, Workshop Facilitation, Motivational..., Psychosocial, Crisis Intervention, Event Planning, CBT, DBT, Employee Training, Adolescents, Treatment, Healthcare, Research, Mental Health Counseling, Solution Focused, Supervisory Skills, Microsoft Excel, Technology Needs..., Psychology, Behavior Modification, Clinical Research, Microsoft Word, Program Evaluation, SPSS, Public Speaking, Conflict Resolution

Education
Northwood University - DeVos Graduate School   2015 — 2017
Master's degree, Organizational Leadership

Northwood University - DeVos Graduate School   2010 — 2014
BS, Business Administration and Management, General

The University of Texas at Dallas   2003 — 2004
Bachelor of Science (BS), Clinical Psychology

Experience
UnitedHealth Group   February 2014 - Present
UnitedHealth Group   August 2012 - February 2014
Carlson School of Management  March 2011 - August 2012
Reaching Out LGBT MBA Conference   December 2010 - February 2012
General Mills  May 2011 - August 2011
Theatres   June 2002 - July 2010

Skills
Leadership, Marketing Strategy, Event Planning, Social Media, Public Speaking, Marketing, Team Building, Networking, Business Development, Management, Product Development, Cross-functional Team..., Innovation, Project Management, Healthcare, Product Management

Education
University of Minnesota - Carlson School of Management   2010 — 2012
MBA

Northwestern University   1998 — 2002
Bachelor of Science in Speech

Experience
Mercer Health & Benefits  September 2005 - Present
CCS, LLC  2004 - 2005
UnitedHealth Group   January 2002 - April 2004

Skills
Employee Benefits, Health Insurance, Managed Care, Insurance, Benefits Administration, COBRA, Disability Insurance, Health Savings Accounts, Medicare, Account Management, Life Insurance, Health Care Reform, Healthcare, Healthcare Consulting, Workers Compensation, FMLA, Long-term Care, Employee Relations, Brokers

Education
Nova Southeastern University   1995 — 1997
MBA, Business Administration

Nova Southeastern University   1994 — 1997
BS, Business/Marketing

Experience
United Health Group  Director, Regulatory AffairsUnited HealthGroup1996 - Present
UnitedHealth Group   October 2002 - October 2004

Education
Oakland University   1981 — 1985

Experience
UnitedHealth Group   April 2012 - Present
UnitedHealth Group   January 2011 - April 2012
UnitedHealth Group   August 2007 - January 2011
UnitedHealth Group   November 2005 - August 2007
JPMorgan Chase  June 2002 - October 2005
Andersen Business Consulting  August 1991 - June 2002

Skills
Healthcare, Corporate Development, Mergers, Acquisition Integration, Change Leadership, Operations, Business Strategy, Product Development, Program Management, Product Management

Education
Northwestern University - Kellogg School of Management   1989 — 1991
MBA

Northwestern University
BA, Economics and Mathematics

Experience
UnitedHealth Group   July 2010 - Present
AIM Healthcare  October 2005 - June 2010

Skills
Team Building, Managed Care, Medicare, Health Insurance, Healthcare, HIPAA, Medicaid, Strategic Planning, Operations Management, Software Documentation, Business Analysis, Access

Education
Norwich University   2000 — 2005
BA, Criminal Justice

Experience
Catholic Health Initiatives  August 2011 - Present
UnitedHealth Group   1996 - 2011
Mercy Medical Center  1989 - 1993

Skills
Health Policy, Network Development, Managed Care, Medicare, Financial Analysis, Business Strategy, Health Insurance, Healthcare Information..., Healthcare Consulting, Provider Relations, Healthcare Industry, Healthcare, Physician Relations, HIPAA, Physicians, Revenue Cycle, Healthcare Management

Education
Northwestern University - Kellogg School of Management   2001 — 2002
KLM, Business Administration

Yale University School of Medicine   1993 — 1995
MPH, Health Policy & Administration

Springfield College   1985 — 1986
MED, Cardiopulmonary Rehabilitation

Springfield College   1979 — 1982
BS, Exercise Science

Experience
Canis Consulting Group   October 2014 - Present
Zest Health  April 2014 - October 2014
UnitedHealth Group   April 2011 - April 2014
UnitedHealth Group   January 2009 - April 2011
UnitedHealth Group   December 2006 - January 2009
Saba Software  January 2000 - February 2003
Saba  2001 - 2003
Deloitte Consulting  August 1997 - January 2000

Skills
Healthcare, Cross-functional Team..., Managed Care, Healthcare Information..., Process Improvement, Strategic Planning, Program Management, Strategy, Management Consulting, Change Management, Financial Modeling, Health Insurance, Analytics, Acquisition Integration, Business Process..., Project Management, Leadership, Healthcare Management, Market Research, Enterprise Software, Business Analysis, Healthcare Consulting, Health Policy, Product Management

Education
University of Michigan - Stephen M. Ross School of Business   1995 — 1997
MBA, Corporate Strategy, Finance

Northwestern University   1989 — 1993
BA, Honors Program in Mathematical Methods in the Social Sciences, Economics and Political Science

Hopkins High School

Experience
VisionIT for Wayne County, Michigan   July 2013 - Present
Intertek  October 2012 - January 2013
Dignity Health  April 2012 - August 2012
Randstad Technologies US  October 2011 - December 2011
IBM for NiSource   August 2009 - September 2011
IBM  September 2008 - September 2008
LOUSIANA TECHNOLOGY GROUP   June 2008 - July 2008
UnitedHealth Group   February 2008 - March 2008
Ingenix  October 2007 - December 2007
Commonwealth of Pennsylvania  August 2007 - September 2007

Skills
Content Management, Requirements Analysis, Access, Testing, SQL Server, Business Analysis, SDLC, Healthcare, SQL, XML, HTML, Problem Solving, Microsoft Office, JavaScript, Web Development, Knowledge Management, Analysis, Business Process, Enterprise Software, Microsoft SQL Server

Education
Oakland University
B.S., Mathematics / Computer Science

Experience
UnitedHealth Group   November 2005 - Present
United Healthcare  2005 - Present
UnitedHealth Group   2005 - Present
United Healthcare  2005 - Present
UnitedHealth Group   November 2005 - April 2008

Skills
Toad, Integration, LoadRunner, SQL, SDLC, Business Objects, HIPAA, Technical Support, Test Scripts, Underwriting

Education
Norwalk Community College   1991 — 1993
Associates

Experience
UnitedHealth Group   March 2015 - Present
Hewlett-Packard  June 2013 - February 2015
HP Enterprise Services / Electronic Data Systems   January 2003 - June 2013
Electronic Data Systems  January 1999 - January 2003

Skills
Business Process, PMO, ITIL, SDLC, Business Development, PMP, Project Management, Integration, IT Strategy, Software Project..., Data Warehousing, Requirements Analysis, Vendor Management

Education
Oakland University   1993 — 1998
Bachelor's degree, Management Information Systems, General

Experience
Cigna  June 2015 - Present
Cigna  February 2014 - June 2015
Medica  December 2000 - February 2014
National Car Rental  1999 - 2000
UnitedHealth Group   1996 - 1998

Skills
Data Analysis, SAS, Data Warehousing, Insurance, Data Modeling, •Advanced programming..., •Knowledge of Finance..., •Self-directed;..., •Understanding of..., •Hands on experience..., •Data modeling, data..., •Systems Auditing, •In-depth experience..., •Understanding of..., •Statistical..., •Advanced ability to..., •Develop complex..., •Financial accounting..., •Financial modeling,..., •Trend analysis and..., SQL, Cross-functional Team..., Business Analysis, Business Objects, Visio, Process Improvement, Analytics, Analysis, Data Mining, Access, Data Management, ETL, Financial Analysis, Data Integration, SAS programming, Requirements Gathering, Systems Analysis, Healthcare, Teradata, Business Intelligence, Integration, Leadership, SDLC, Management, Business Requirements, Health Insurance, Microsoft Excel, Databases, Project Management

Education
Northwestern University   2013 — 2015
Master of Science (MS), Predictive Analytics

University of St. Thomas   1989 — 1992
BA, Business, Accounting, Economics, Political Science

Experience
Harford Community College  January 2013 - Present
UHG  August 2006 - Present
United Healthcare  2011 - November 2013
UnitedHealth Care  2006 - November 2013
UHG Consulting  2006 - 2010
UnitedHealth Group   2006 - 2010
UnitedHealthcare  2006 - 2010
UnitedHealthcare  2006 - 2010

Skills
Six Sigma, Visio, Claim, Employee Benefits, Data Analysis, Business Process Mapping, Healthcare, Process Improvement, Change Management, Business Analysis, Cross-functional Team..., Medicaid, Vendor Management, Project Management, SDLC, HIPAA, Health Insurance, Insurance, Business Process..., Access, Analysis, Call Centers, Leadership, Managed Care, Program Management, Software Documentation, Employee Training

Education
College of Notre Dame of Maryland   1986 — 1989
MS, Human Resources Management/Personnel Administration, General, 3.75

Experience
UnitedHealth Group   2006 - Present
Mercer Human Resource Consulting  1990 - 2005
Talent divine   March 2000 - December 2000

Skills
Program Management, Strategic Communications, Internal Communications, Newsletters, Media Relations, Crisis Communications, Leadership, Corporate Communications, CRM, Team Leadership, Human Resources, Communications Planning, Communication Training, Talent Management, Press Releases, Strategy

Education
Northwestern University   1988 — 1990
MS, Journalism

The School of the Art Institute of Chicago   1980 — 1983
BFA

Experience
Sears Holdings Corporation  November 2012 - Present
UnitedHealth Group   January 2010 - October 2012
Techligent Inc.   August 2009 - January 2010

Skills
User Acceptance Testing, SDLC, Visio, Requirements Gathering, Requirements Analysis, Quality Center, Test Planning, System Testing, Regression Testing, Quality Assurance, SSRS, Testing, Data Warehousing, Agile & Waterfall..., Team Leadership, HP Quality Center

Education
Northwestern University   2013 — 2013
Project Management for Professional, Continuing Education

University of Northern Virginia   2008 — 2009
Masters, Information Systems

Sardar Patel University   2002 — 2006
Bachelors, Engineering

Experience
Employee Benefits International  September 2007 - Present
Employee Benefits International  2007 - Present
UnitedHealth Group   1997 - July 2006

Skills
Employee Benefits, Employee Wellness, Health Insurance, Disability Insurance, Workers Compensation, Insurance, Account Management, Benefits Administration, Healthcare, Small Business

Education
Notre Dame College
Bachelor of Education (B.Ed.), Mathematics, 4-9

The University of Akron
Masters of Business Administration, Marketing, Accounting

Experience
VSP  October 2009 - Present
Aetna  October 2008 - October 2009
Aetna  August 2005 - October 2008
UnitedHealth Group   June 2004 - July 2005

Skills
Health Insurance, Insurance, Account Management, Employee Benefits, Direct Sales, Sales, Sales Process, Salesforce.com, Health Savings Accounts, Benefits Administration, Customer Retention, Disability Insurance, Management, Brokers, Life Insurance, Strategic Planning

Education
Oakland University   1999 — 2004
Bachelor of Science (BS), Business Administration and Management, General

Experience
UnitedHealth Group   July 2014 - Present
UnitedHealth Group   July 2014 - Present
Accretive Health  June 2013 - July 2014
VISTA MEDICAL CENTER  October 2012 - June 2013
MCM  January 2001 - April 2012

Skills
ACLS, Acute Care, Hospitals, Inpatient, Medical/Surgical, Utilization Review, Nursing, Healthcare Management, Utilization Management, Managed Care, Healthcare Consulting, Patient Advocacy, HIPAA, Case Management, EMR, Healthcare

Education
Oakton Community College   1992 — 1995
Associates Degree, Nursing

Experience
UnitedHealth Group   December 2013 - Present
Ardenwoods Retirement Cmnty   October 2009 - June 2013
Assisted Living Concepts LLC   July 2006 - February 2008
Tongue Point Job Corps Center  September 2002 - August 2005
Dialysis Clinic, Inc.   August 1992 - September 2000

Skills
Microsoft Office, Public Speaking, Management, Microsoft Excel, Strategic Planning, Coaching, Training, Teaching, Event Planning, Project Management

Education
University of Wisconsin-Green Bay   2012 — 2016
working on BSN, Registered Nursing/Registered Nurse

Northwestern University

Experience
UnitedHealth Group   2013 - Present
UnitedHealthcare  2012 - 2013
InterfaceRAISE, LLC   2007 - 2012
Biomimicry Guild   2006 - 2007
Mercer  2002 - 2005
Mercer  2000 - 2002
Mercer  1994 - 2000
Chubb  1992 - 1994

Skills
Strategic Planning and..., Business Consulting, Sustainability Strategy, Sustainability..., Cross-functional Team..., Project Management, Organizational Change, Client Management and..., Collaborative Problem..., Facilitation, Acquisition Integration

Education
Northwestern University - Kellogg School of Management   1997 — 2000
MBA

Northwestern University   1988 — 1992
BA

Experience
UnitedHealth Group   November 2004 - Present
Cigna  July 2000 - November 2005
Oxford Health Plans  July 1994 - July 2000

Skills
PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Microsoft Excel, Mainframe, Agile Methodologies, Microsoft Word, Offshore Management, Microsoft SQL Server

Education
Norwalk Community College
Associates degree, Human Services, General

Experience
UnitedHealth Group Military & Veterans   February 2014 - Present
UnitedHealth Group   June 2012 - February 2014
Planet Fitness  May 2011 - March 2012
The Arena At Harbor Yard   September 2010 - December 2010
The Sports Authority  March 2008 - August 2009
Carvel Ice Cream Bakery  May 2004 - November 2007

Skills
Microsoft Office, Data Entry

Education
Sacred Heart University, John F. Welch College of Business   2008 — 2011
B.S, Business Management and Sports Management

Norwalk Community College
A.A, Exercise Science

Experience
UnitedHealth Group   July 2013 - Present
Bank of America  February 2012 - May 2013
Bank of America  December 2010 - February 2012
Bank of America  November 2009 - December 2010
Bank of America  February 2009 - November 2009
MAC Construction  May 2007 - January 2009
Oakland County, Michigan Government  July 2002 - May 2007

Skills
COB, Six Sigma, Reporting & Analysis, Presenting to Senior..., Conflict Resolution, Solution Implementation, White Belt, Mortgage Underwriting, Procedure Development, Strategic Communications, Performance Reporting, Great Motivator, Employee Loyalty, Public Speaking, Team Management, Helping Others Succeed, Positive Can-do Attitude, Instructor-led Training, Supervisory Experience, Product Management, Project Coordination, Microsoft Excel, MS Excel Pivot Tables, Microsoft Word, PowerPoint, Outlook, Coaching, Auditing, Terminations, True Team Player, Team Building, Team Leadership, Performance Reviews, Document Review, Process Flow Charts, Escalations Management, Sports Coaching, Client Rapport, Virtual Management, Procedure Creation, Process Improvement

Education
Oakland University   2002 — 2005
Bachelor's degree, Communication, General, 3.0

Oakland Community College   1998 — 2000
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities, 2.75