UnitedHealthcare - Medicare and Retirement
Industry: Insurance company
DescriptionFounded: 1998 Parent organizations: PacifiCare Health Systems, United HealthCare Services, Inc. Subsidiaries: UnitedHealthcare Integrated Services, Inc.,
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UnitedHealthcare - Medicare and Retirement Employees
Blue Cross of Idaho June 2014 - Present
UnitedHealthCare Medicare and Retirement June 2013 - Present
Prudential Financial March 2012 - March 2013
Prudential Financial August 2007 - March 2012
Nationwide Insurance November 2004 - August 2007
Skills
Insurance, Investments, Life Insurance, Fixed Annuities, Strategic Financial..., Mutual Funds, Negotiation, Leadership, Financial Planners, FINRA, Retirement, Series 63, Long-term Care, 401k, Small Business, Recruiting, Financial Advisory, Financial Services, Securities, Series 24, Estate Planning, Investment Advisory, IRAs, Disability Insurance, Sales, Term Life Insurance, Investment Strategies, Relationship Management, Wealth Management..., Asset Allocation, Executive Management, Sales Management, Health Insurance, Training, Building Relationships, Employee Benefits, Management, Series 6, Financial Planning
Education
Tero International Inc
University of Northern Iowa
Bachelors of Arts, Business Administration - Accounting emphasis and Secondary Teaching Certificate
UnitedHealthcare Medicare and Retirement January 2012 - Present
UnitedHealth Group April 2009 - January 2012
Skills
Healthcare, Medicare and Retirement, Project Management, Business Analytics, Business Requirements, Cross Functional..., Cross-functional Team..., Creative Problem Solving, Statistical Data..., Statistical Software, Virtual Teams, Written & Oral..., Analytics, Voice of the Customer..., Quality Control, Process Control, Process Improvement, Benefit Cost Analysis, Hypothesis Testing, Brainstorm Facilitation, Collaborative Problem..., Root Cause Analysis, Business Process Mapping, DMAIC, Six Sigma, Business Process, Analysis, Business Analysis, Change Management, Data Analysis
Education
University of North Florida
Bachelor of Business Administration (BBA), Accounting and Finance
UnitedHealthcare Medicare and Retirement July 2014 - Present
We Fix It Repair March 2014 - July 2014
Group Benefits Ltd December 2013 - July 2014
United Healthcare August 2013 - July 2014
Self Employed April 2012 - March 2014
The Cellular Connection - YKI Enterprises August 2010 - January 2012
Sigler May 2010 - July 2010
Pro Cellular January 2010 - May 2010
Next Generation Wireless September 2009 - December 2009
Mudd Advertising June 2009 - August 2009
Skills
Operations Management, Sales Operations, Management, Marketing, Sales, Customer Service, Retail, Sales Management, Logistics, Inventory Management, Team Building, Pricing, Customer Satisfaction, Customer Retention, Medicare, Medicare Advantage, Medicare Part D, Medicare Supplements, Insurance, Health Insurance, Mobile Devices, Android, Time Management, Coaching, Entrepreneurship, Medicaid
Education
Concordia University-Seward 2007 — 2009
Bachelor of Arts (BA), Communication, Journalism, and Related Programs
Marshalltown Community College 2006 — 2007
Associate of Arts (AA), Liberal Arts
William Penn University 2005 — 2006
Optum September 2013 - Present
OptumHealth December 2011 - Present
UnitedHealthcare - Medicare and Retirement February 2008 - January 2012
United Health Group (Ovations) February 2008 - December 2010
Ovations 2008 - December 2010
UnitedHealth Group February 2008 - October 2010
Operational Initiatives February 2008 - February 2008
Allina Hospitals & Clinics November 2006 - February 2008
Allina Hospitals & Clinics October 2006 - February 2008
U.S. Army Reserves January 1985 - September 2007
Skills
HIPAA, EDI, Data Warehousing, Healthcare, Requirements Analysis, Software Project..., Healthcare IT, Process Improvement, Healthcare Information..., Testing, Visio, Business Analysis, Software Documentation, SQL, Project Management, Business Process, EMR, Integration, Business Intelligence, CRM, Leadership, SDLC, Management, ITIL, Microsoft SQL Server, Databases, Vendor Management, Strategy, Enterprise Software, Product Management, Program Management, Training
Education
University of Phoenix 2011 — 2012
Master of Health Administration, Health Care
U.S. Army 1985 — 2007
Combined Arms Services and Staff School, CAS3 - Field Officer
Valley Micro
Minnesota State University, Mankato 1990 — 1995
Bachelor of Science, Computer Science
Mankato State University 1987 — 1994
Bachelor of Science Degree, Computer Science
Officer Candidate School 1988 — 1989
Army Officer Candidate School (OCS), Officer Commission
UnitedHealthcare Medicare and Retirement June 2008 - Present
UnitedHealthcare - Medicare and Retirement January 2006 - June 2008
Carlson Marketing Group August 1999 - December 2005
Lands' End May 1997 - August 1999
IBM September 1993 - August 1995
Skills
Database Marketing, SAS, Analytics, Predictive Analytics, Predictive Modeling, Data Mining, Segmentation, Statistics, Data Analysis, Marketing Analytics, SAS programming, Business Intelligence, SQL, Multi-Channel Analytics, Lifetime Value, Business Analytics, Statistical Modeling, Customer Insight, Direct Marketing, Strategy, Strategic Data Analysis, Management, Data Governance
Education
UnitedHealth Group Executive Development Program 2012 — 2012
University of Minnesota-Twin Cities 1995 — 1997
MS, Statistics
University of Wisconsin-Madison 1989 — 1993
BS, Computer Science and Mathematics
UnitedHealthcare Medicare and Retirement November 2014 - Present
UnitedHealthcare Medicare and Retirement February 2012 - November 2014
UnitedHealthcare August 2010 - March 2012
UnitedHealthcare 2002 - August 2010
The Eye Centers of Racine and Kenosha 2000 - 2002
Covenant Medical Group 1999 - 2000
United States Air Force 1997 - 1999
United States Air Force 1996 - 1997
United States Air Force 1991 - 1996
Skills
Healthcare, Medicare, Health Insurance, Managed Care, Volunteer Management, Strategic Planning, Program Development, Public Speaking, Team Building, Media Relations, Public Relations, Business Planning, Marketing Strategy, Healthcare Management, Product Development, Medicare Part D, Program Management, Coaching, Contract Negotiation, Provider Relations, Insurance, Team Leadership, Process Improvement, Disease Management, Healthcare Industry, Healthcare Consulting, Pharmacy Benefit..., Network Development, Health Policy, HMO, Budgets, PPO, Community Development, Medicaid, HEDIS, Utilization Management, Medicaid Managed Care, HIPAA, Physician Relations, Hospitals, Long-term Care, Leadership, Physicians, Health Care Reform, Credentialing, Health Savings Accounts, Health Plan Operations, Medical Compliance, Strategy, Quality Improvement
Education
Central Michigan University 1998 — 1999
Graduate Certificate, Health Services Administration
Troy University 1984 — 1986
MS, International Relations
University of Maryland College Park 1979 — 1982
BA, Psychology
Community College of the Air Force 1977 — 1980
AAS, Interpreting and Translating
Capgemini Financial Services September 2015 - Present
UnitedHealthcare Medicare & Retirement March 2014 - September 2015
UnitedHealthcare Medicare & Retirement February 2011 - March 2014
UnitedHealthcare Medicare and Retirement August 2007 - February 2011
UnitedHealth Group June 2006 - August 2007
Coldwell Banker Burnet October 1997 - March 2006
Skills
Business Analysis, Requirements Gathering, Requirements Analysis, Business Requirements, Pega PRPC, Business Process, Data Analysis, Customer Service, Documentation, SDLC, Healthcare, Call Center, Analysis, Software Documentation, Pega CPM, Use Case Analysis, Data Modeling, Health Insurance, Business Intelligence, Insurance, Integration, Program Management, Change Management, Management, Project Management, Visio, Leadership, Training, Testing, Business Process..., Process Improvement, Vendor Management, PMO, Databases, Access, CRM, Cross-functional Team..., IT Strategy, Systems Analysis, SharePoint, SQL, Collaborative Problem..., ROI Justification, Business Rules, Quality Assurance, Grit, Business Process Design
Education
University of St. Thomas
MBA, Finance and Business
Pegasystems Pega Academy 2011 — 2013
Certificates of Completion, Pega Rules Process Commander
University of Minnesota 2010 — 2010
Certification, Business Analysis
Augsburg College
BA, Business Administration, Finance and Accounting
Minnetonka High School
UnitedHealthcare - Medicare and Retirement June 2012 - Present
Aimia Inc March 2004 - March 2012
TEKsystems September 2001 - March 2004
The Prudential Insurance Company of America April 1994 - January 2001
Skills
Business Intelligence, Business Analysis, Data Mining, Dashboards, Process Improvement, SAS, Data Warehousing, Data Analysis, Data Modeling
Education
Metropolitan State University 2009 — 2010
(supplemental studies), Statistics, ANOVA, Micro & Macro Economics, Accounting, 4.0
Augsburg College 1998 — 1999
Certificate, Information Technology, 3.9
New Mexico Institute of Mining and Technology 1981 — 1985
B.S., Basic Sciences
UnitedHealthcare, Medicare and Retirement June 2014 - October 2014
Creatis May 2013 - May 2014
U.S. Bank (via Synico) November 2012 - March 2013
Aimia Inc. (incorporating Carlson Marketing) 2001 - 2011
Carlson Marketing 1998 - 2001
Carlson Marketing 1996 - 1998
Carlson Marketing 1995 - 1996
Skills
Loyalty Marketing, Loyalty Programs, Incentive Programs, Building Relationships, Direct Marketing, Direct Mail, Creative Management, Marketing Communications, Project Management, Customer Service, Process Improvement, Management, Marketing, Advertising, Integrated Marketing
Education
College of St. Catherine 1986 — 1991
BA, Elementary Education
Spring Lake Park HS
Mature Markets Consultants, LLC September 2011 - Present
Keller Williams Realty October 2011 - March 2012
UnitedHealthCare Medicare and Retirement September 2007 - August 2011
A Affordable Auto Insurance Agency Inc January 2002 - January 2008
Allstate Insurance Company November 1989 - June 2000
Allstate Insurance Company January 1989 - January 2000
Skills
Advisor in Medicare..., Life Insurance..., Medicare, Medicare Supplements, Term Life Insurance, NNA Certified Signing..., Health Insurance, Insurance, Leadership, Life Insurance, Marketing, Sales, Selling
Education
Kent State University Kent, OH 1974 — 1978
Bachelor’s Degree, Fashion Merchandising/Marketing
Cuyahoga Community College
Cuyahoga Community College
Hondros College of Business
Kent State University
Bachelor of Science, Fashion Merchandising/Marketing
Kent State University
Bachelor of Science, Fashion Merchandising/Marketing
KimPossible Solutions and Associates, LLC 2003 - Present
Humana December 2013 - July 2014
UnitedHealthcare Medicare and Retirement September 2010 - July 2013
University of Minnesota 2003 - September 2010
Minnesota Organization for Leaders In Nursing 2007 - 2010
U of MN College of Pharmacy - PBRNs 2005 - 2010
District One Hospital January 2001 - August 2002
ST. PAUL HEART CLINIC, P. A. 2000 - 2000
Skills
Healthcare, Medicare, Managed Care, Healthcare Management, Medicaid, Health Policy, Healthcare Information..., Health Insurance, Hospitals, Nursing, Healthcare Consulting, HIPAA, Clinical Research, Disease Management, EMR, Public Health, EHR, Informatics, Quality Improvement, Case Managment, Healthcare Industry, Program Development, Trailblazer, Leadership, Process Improvement, Health Education, Physicians, Physician Relations, Home Care, Clinical Trials, Epic Systems, Performance Improvement, Staff Development, Patient Safety, Revenue Cycle, Accreditation, Pharmacy Benefit..., Pharmacy, Policy, Long-term Care, Utilization Management, Health Economics, Diabetes, Program Evaluation, Patient Advocacy, Data Analysis, Medicine, Medical Education, Prevention, Oncology
Education
University of Minnesota-Twin Cities 2005 — 2013
PhD, Social & Administrative Pharmacy
Concordia University-St. Paul 2000 — 2002
MA, Organizational Management
University of Minnesota-Twin Cities 1984 — 1990
MS, Med/Surg Nursing, Nursing Education
UnitedHealthcare January 2015 - Present
UnitedHealthcare July 2011 - December 2014
UnitedHealthcare Medicare and Retirement March 2009 - July 2011
TD Ameritrade March 2008 - March 2009
Harris Investor Services October 2005 - November 2007
HarrisDirect March 2004 - October 2005
HarrisDirect July 2003 - March 2004
Charles Schwab 1994 - 2003
Quick and Reilly 1992 - 1994
Skills
Strategic Financial..., Financial Services, Insurance, Sales Management, Health Insurance, Leadership, Process Improvement, Strategic Planning, Investment Advisory, Managed Care, Medicare, Selling Skills, Retirement, Management, Sales, New Business Development, Employee Benefits, Team Building, Financial Planning, Strategy, Healthcare
Education
University of Notre Dame - Mendoza College of Business 2005 — 2006
MBA, Business
University of Florida 1978 — 1982
BS, Advertising
The American College 1982 — 1985
CLU & ChFC, Insurance, Estate Planning, Financial Planning
UnitedHealthcare - Medicare and Retirement January 2015 - Present
UnitedHealthcare December 2010 - Present
Prime Therapeutics August 2009 - October 2010
informedRx - SXC Health Solutions February 2009 - August 2009
National Medical Health Card July 2006 - January 2009
Select Communications April 2004 - July 2006
Express Scripts February 1995 - October 2003
Accenture (Andersen Consulting) December 1990 - January 1995
Skills
Team Building, Integration, Pharmacy Benefit..., Continuous Improvement, Process Improvement, Business Analysis, Managed Care, Project Planning, Medicare Part D, Training, Business Process..., Healthcare, Insurance, Quality Assurance, Leadership, Pharmacy, CRM, Vendor Management, Program Management, SDLC, Medicare, Strategy, Visio, Cross-functional Team...
Education
Gustavus Adolphus College 1986 — 1990
Bachelor of Arts, Financial Economics
UnitedHealthcare October 2011 - Present
UnitedHealthcare Medicare and Retirement January 2008 - October 2011
Girl Scout Council of Cannon Valley 2001 - 2009
MetLife Auto & Home July 2003 - January 2008
Velocity Express 1998 - 2000
Skills
Visio, Process Improvement, SDLC, Business Analysis, Insurance, Vendor Management, Business Process..., Software Documentation, Program Management, Project Management, Requirements Analysis, Requirements Gathering, Leadership, Project Portfolio...
Education
Metropolitan State University 1983 — 1987
Bachelor of Arts, Marketing/Management - Minor in Psychology
UnitedHealthcare Medicare and Retirement August 2005 - Present
NAIFA 2002 - 2003
Skills
Sales Plan, Sales, Health Insurance, Medicare, Insurance, Managed Care, Long-term Care, Medicare Part D, Brokers, Term Life Insurance, Health Savings Accounts, HMO, Life Insurance, Sales Management, PPO, HIPAA, Whole Life, Healthcare, Healthcare Industry, Medicaid, Network Development, Employee Benefits, Health Policy, Claim, Disability Insurance, Universal Life, Retirement, Healthcare Consulting, Healthcare Management, Health Care Reform, Self-funded, Provider Relations, COBRA, General Insurance, Disease Management, Critical Illness, Leadership, Fixed Annuities, Pharmacy Benefit...
Education
The American College 1990 — 1994
CLU, CHFC, Insurance
Coursera
UnitedHealthcare - Medicare and Retirement April 2011 - Present
GMAC RESCAP (formerly GMAC-RFC) June 2003 - December 2010
GMAC-RFC June 2001 - June 2003
GMAC-RFC June 1999 - June 2001
Wells Fargo Home Mortgage November 1998 - June 1999
Skills
Risk Management, Process Improvement, Internal Audit, Executive Management, Credit Risk, Enterprise Risk..., Financial Risk, Mortgage Lending, Credit, Leadership
Education
University of Minnesota-Twin Cities 1987 — 1991
BA, Economics
Connecture January 2015 - Present
Blue Cross and Blue Shield of Minnesota January 2013 - January 2015
Blue Cross Blue Shield of Minnesota September 2011 - January 2013
UnitedHealthcare Medicare and Retirement April 2011 - September 2011
UnitedHealthcare Medicare & Retirement January 2009 - May 2011
UnitedHealthcare December 2005 - January 2009
Assurant Health August 2004 - December 2005
Skills
Project Management, Process Improvement, Business Analysis, Sales, Call Center, Health Insurance, Brokers, Building Relationships, Account Management, Program Management, Business Intelligence, Management, Project Planning, Direct Sales, Salesforce.com, Strategy
Education
Metropolitan State University
B.S, Marketing