Universal Insurance Company
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Universal Insurance Company Employees
5 Star Specialty Programs January 2012 - Present
Insurance House June 2009 - January 2012
Insurance House January 2004 - May 2009
Progressive Insurance January 2001 - December 2003
Universal Insurance Company June 1997 - December 2000
Winston-Salem Police Department August 1994 - June 1997
Skills
Commercial Insurance, Legal Liability, Casualty, Inland Marine, Property & Casualty..., Litigation Management, Investigation
Education
Insurance Institute of America 2008 — 2011
CPCU, ASLI, AIC
Appalachian State University 1987 — 1991
BS
Point Guard Insurance Company/ Universal Group March 2015 - Present
Universal Insurance Company April 2013 - March 2015
Assurant Solutions May 2012 - April 2013
Assurant Solutions January 2010 - April 2012
Assurant Solutions September 2006 - December 2009
Autosummit, Inc August 1995 - August 2006
Skills
Sales Management, New Business Development, Sales Process, Account Management, Business Strategy, Negotiation, Strategic Planning, Customer Satisfaction, B2B, Automotive, Marketing, Business Planning, Sales, Management, Contract Negotiation, Customer Service, Business Development, Pricing, Team Building, Insurance, Coaching, Sales Operations, Selling, Leadership, Customer Retention, CRM, Forecasting, Process Improvement, Team Leadership, Cross-functional Team..., Strategy, Competitive Analysis, Direct Sales, Marketing Strategy
Education
Pontificia Universidad Católica de Puerto Rico 1989 — 1993
Bachelor of Business Administration (BBA), Business Administration and Management, General, A
Europ Assistance Chile August 2012 - January 2013
Universal Insurance Company October 2008 - February 2012
Universal Auto Care May 2008 - September 2008
Universal Life Insurance March 2006 - April 2008
Skills
Property & Casualty..., Life Insurance, Disability Insurance, Sales, Marketing, Customer Service..., Building Relationships, Public Speaking, Team Leadership, Teamwork, Multi Tasking, Result Oriented, Persistence, Resilience, Creativity, Customer Service, Umbrella Insurance, Casualty
Education
Miami Dade College Wolfson Campus, Florida 2013 — 2014
Intensive Professional English Courses
Universidad Central de Bayamón 2001 — 2005
Bachelor of Arts in Elementary Education, Concentration in Pre-School
Capitol Insurance Companies April 2013 - Present
Capitol Insurance Companies March 2011 - March 2013
Capitol Insurance Companies August 2005 - March 2011
Strickland Insurance Group March 1994 - July 2005
Universal Insurance Company September 1992 - March 1994
Occidental Fire & Casualty Insurance Company October 1985 - September 1992
Skills
Property & Casualty..., Risk Management, Insurance, Reinsurance, Financial Analysis, Underwriting, Commercial Insurance, General Insurance, Financial Reporting, Casualty, Process Improvement, Workers Compensation, Legal Liability, Sarbanes-Oxley, Claim
Education
Duke University - The Fuqua School of Business 1991 — 1992
MBA
University of Wisconsin-Milwaukee 1979 — 1983
BA, Accouinting
Marsh Furniture Company August 2015 - Present
Heritage Home April 2014 - May 2015
Furnitureland South, Inc July 2013 - April 2014
American Express November 1996 - May 2011
The British Shoppe April 1995 - November 1996
Universal Insurance Company August 1993 - April 1995
Skills
Microsoft Word,..., Credit Cards, Relationship Management, Banking, Financial Services, Call Center, Business Analysis, Payments, Risk Management, Credit, Credit Risk, Portfolio Management, Customer Service, Management, Call Centers, Process Improvement, Training, Coaching, Leadership, Sales, Analysis, Team Management, Customer Experience, Change Management, Business Process..., Team Leadership, Customer Satisfaction, Outsourcing, Analytics, Performance Management, Operations Management, Cross-functional Team..., Strategy
Education
Guilford Technical Community College 1995 — 2003
Business Administration and Management, General
Robert B Glenn High School 1989 — 1993
Universal Insurance Company August 2010 - Present
CGI January 1999 - August 2010
Inspire Insurance Solutions, Inc. January 1995 - January 1999
Millers Mutual Insurance 1981 - 1995
The Millers Group 1981 - 1995
Skills
Management, Training, Call Centers, Property, Quality Assurance, Risk Management, Policy, Process Improvement, Liability, Insurance, General Insurance, Customer Service, Underwriting
Education
Texas Tech University 1972 — 1976
Bachelors, Sociology
CIM Specialty Insurance Agency, Inc. June 2009 - Present
WM. H. McGee & Co., Inc. June 1993 - September 2009
Integrand Assurance Company July 1990 - June 1993
CNA Casualty of Puerto Rico, Inc. April 1988 - July 1990
USAF - Puerto Rico Air National Guard April 1983 - October 1989
Proffessional Underwiters Company February 1986 - February 1988
Universal Insurance Company March 1985 - January 1986
Skills
Workers Compensation, Health Insurance, Strategic Planning, Commercial Insurance, Insurance, Property & Casualty..., Professional Liability, General Insurance, Life Insurance, Underwriting, Employment Practices..., D&O, Claim, Legal Liability
Education
Universidad Metropolitana 1976 — 1980
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
AAA Carolinas February 2012 - Present
Universal Insurance Company November 2002 - January 2012
Atlatl Inc. October 1998 - October 2002
Tapco Underwriters, Inc. June 1996 - October 1998
Bankers and Shippers - Integon December 1991 - May 1996
Skills
Business Analysis, Underwriting, Insurance, Quality Assurance, SDLC, Customer Service, SharePoint, Training, Risk Management, Systems Analysis, Product Development, Product Design, Project Management, Compliance, Testing, Leadership, Microsoft Office, Access, Visio, Metrics, Matrices, Management, Requirements Analysis
Education
Elon University 1989 — 1991
Bachelor's degree, Business Managment and Economics
Tidewater Community College 1987 — 1989
Associate's degree, Business Administration and Management, General
Shindo USA, Inc. 2011 - 2014
Universal Insurance Company March 2009 - July 2010
Skills
Policy, Access, PowerPoint, Outlook, Microsoft Excel, Security, Project Planning, Microsoft Word, Microsoft Office, Customer Service, Team Leadership, System Administration, Strategic Planning, Sales, Process Improvement, Marketing, Leadership, Event Planning
Education
Universidad del Sagrado Corazón 1990 — 1996
BBA, Administration/Finance/Transportation
The Mahoney Group June 2004 - Present
Universal Insurance Company June 2000 - July 2004
Brown & Brown Insurance February 2000 - February 2001
Brown & Brown Insurance September 1998 - February 2000
Scottsdale Insurance Company May 1997 - September 1998
Scottsdale Insurance Company August 1996 - May 1997
Education
Bemidji State University
Burton, Sue & Anderson, LLP August 2001 - Present
Elon University 2009 - 2011
Universal Insurance Company 1996 - 1998
Penn National Insurance 1993 - 1996
Bankers and Shippers Insurance Company 1990 - 1993
Skills
Wrongful Death, Litigation, Personal Injury, Product Liability, Civil Litigation, Insurance, Bad Faith, Construction Law, Nursing Home Neglect, Medical Malpractice, Legal Research, Trial Practice, Trials, Legal Writing, Appeals, Criminal Defense, Courts, Family Law
Education
Campbell University, Norman Adrian Wiggins School of Law 1998 — 2001
J.D.
Elon University - Martha and Spencer Love School of Business 1996 — 1998
MBA
Elon University 1989 — 1993
B.A., Political Science
Calvary Moravian Church March 2015 - Present
Christ Moravian Church July 2008 - Present
Universal Insurance Company September 1988 - Present
Skills
Accounts Payable, Fixed Assets, Accounting, Microsoft Excel, Insurance, Journal Entries, Financial Reporting, Budgets, General Ledger, Account Reconciliation, Bank Reconciliation
Education
Forsyth Technical Community College 1986 — 1988
Associate's degree, Accounting and Finance
Memorial Christian Church July 2009 - Present
Painting with Donna September 1985 - September 2003
Universal Insurance Company May 1997 - September 1999
Skills
Computer Literate, Creative Problem Solving, Singing
Education
University of Oklahoma
Licensed Property & Casualty Agent
Del City High
Wells Fargo Philanthropic Services February 2014 - Present
Wells Fargo Philanthropic Services September 2005 - Present
Wachovia Bank, N.A. May 1998 - September 2005
Universal Insurance Company, Subsidiary of The Siebels Bruce Group, Inc. February 1996 - May 1998
Universal Insurance Company, Subsidiary of The Seibels Bruce Group, Inc. July 1990 - February 1996
Universal Insurance Company June 1986 - July 1990
The New Fortis Corporation June 1982 - August 1985
Skills
Charitable Trusts, Philanthropy, Training, Customer Service, Software Documentation, Investments, Analysis, Leadership, Mutual Funds, Banking, Asset Management, Process Improvement, Microsoft Excel, Financial Services
Education
Catawba College 1982 — 1986
Bachelor of Arts (B.A.), Business Administration
Campbell University 2003 — 2003
Graduate, The Southeastern Trust School
West Forsyth High School 1980 — 1982
Catawba College
Universal Insurance Group January 2013 - Present
Universal Insurance Company January 2008 - January 2013
Universal Insurance Compny 2000 - 2008
Universal Insurance Company 1996 - 2000
Skills
SOA, WebSphere Application..., Java Enterprise Edition, Integration, Enterprise Architecture, Spring, Weblogic, ESB, JMS, WebSphere Portal, WebSphere MQ, WebSphere Integration..., Java, Microsoft SQL Server, Oracle PL/SQL..., WebSphere Process Server, SOAP, Agile Methodologies, Oracle SQL Developer, Eclipse, XML, Software Development, Spring Framework, IT Management, SDLC, SQL
Education
EDP College of Puerto Rico Inc-San Juan
Bachelor's degree, Computer Programming, Magna Cum-Laude