Universal Nissan-Hyundai
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Universal Nissan-Hyundai Employees
3xLOGIC August 2012 - Present
Quill December 2008 - August 2012
Universal Nissan/ Hyundai October 2007 - December 2008
Retro Tech systems September 2006 - October 2007
Dial America October 2005 - September 2006
Skills
Sales Process, Sales, Cold Calling, Outside Sales, Direct Sales, Sales Management, Customer Retention, Account Management, Selling, Call Center, Sales Presentations, Selling Skills, New Business Development, Training, B2B, Solution Selling, SQL Server Management..., C++ Programming, C Programming, PLC Programming, Cisco Technologies, Vizio, Multisim, AutoCAD, VHDL, Function Generator, Negotiation
Education
University of Central Florida 2001 — 2006
Bachelors of Science, Electrical Engineering Technology
Central florida toyota November 2013 - Present
Self-employed May 2003 - April 2014
Universal Nissan/ Hyundai August 2006 - August 2008
Skills
Retail, Customer Service, Sales, Microsoft Office, Merchandising, Sales Management, Marketing, Microsoft Excel, Marketing Strategy, Cosmetics, Fashion, Social Media, Microsoft Word, PowerPoint, Makeup Artistry, English, Spanish, E-commerce, Insurance, Customer Satisfaction, Social Networking
Education
MBTI Business Training Institute 1987 — 1990
Associate's degree, Data Processing
Universal Nissan/ Hyundai September 2014 - Present
Toyota of Clermont April 2014 - Present
Toyota of Clermont May 2013 - Present
Orlando Hyundai August 2012 - Present
Toyota of Orlando December 2011 - July 2012
Asbury Automotive Group February 2009 - November 2011
AutoNation December 1996 - November 2008
Skills
Automobile, Customer Retention, Forecasting, Profit, Sales, Vehicles, Automotive, Finance, Sales Operations
Education
Istanbul University 1989 — 1993
Bachelor's degree, Business Administration and Management, General
Universal Nissan/ Hyundai Speed Shop ManagerPepboysOctober 2010 - December 2014
Skills
Management, Automotive Aftermarket, Inventory Management, Customer Satisfaction, Sales, Customer Service, Sales Management, Vehicles, Automotive, Profit
Education
Universal Technical Institute of Arizona Inc 2009 — 2011
Associate's degree, Automotive Engineering Technology/Technician
Poinciana High School 1999 — 2003
High School Diploma
Universal Nissan/ Hyundai July 2013 - Present
Skills
Automobile, Automotive Aftermarket, Vehicles, Automotive, Customer Satisfaction, Dealers, Customer Retention, Profit, Sales Management, Sales, Sales Process, Customer Service, Dealer Management, Sales Operations, Pricing, Selling, Fleet Management, Competitive Analysis, Operations Management
Education
Metropolitan College of New York 2001 — 2003
Associate's degree, Business Administration and Management, General
Florida Federation of Colorguards June 2015 - Present
RPT Percussion Ensemble November 2008 - Present
Drum Corps Associates November 2004 - Present
self January 1992 - Present
Fields BMW October 2012 - July 2013
Lakeland Automall Ford February 2010 - September 2012
Coggin Deland Ford/Lincoln Mercury February 2009 - December 2009
Atlanta CorpsVets Drum & Bugle Corps Inc August 2006 - December 2009
Universal Nissan-Hyundai October 2007 - April 2008
Ford of Clermont January 2005 - October 2007
Skills
ADP, Invoicing, Customer Satisfaction, Administration, Event Management, Customer Service, Microsoft Office, Warranty, Claims, Automotive, Word, Excel, Documentation, Microsoft Word, Microsoft Excel, Software Documentation, ADP Payroll, Training, Music Education, Event Planning, Inventory Management, Leadership, Claim, Music, Drums, Sales, Process Scheduler, System Administration, Team Building, Musical Theatre, Public Speaking, Social Media, Budgets, Nonprofits, Fundraising, Percussion, Call Centers, Public Relations, Musicians, Marketing, Teaching, Management, Social Networking
Education
Ford Motor Company/Advantage University 1981 — 2008
Master Certified Warranty Admin, Warranty Administration
Chrysler Advantage Customer Service 2008 — 2009
Universal Computer Systems
Chrysler Advantage University 2008 — 2009
Warranty Adminstrator, Automotive Fixed Operations
Ford School of Customer Satisfaction 2001 — 2007
Master Certifed Warranty Administrator, Warranty and Customer Service
Universal Computer Systems 2001 — 2007
In House Computer Systems for Automotive Deaslership, Service and TEC Operations
Reynolds and Reynolds 1992 — 1997
Computers, Fixed Operations
University of Connecticut 1977 — 1979
Music
Oliver Wolcott Regional Vocational HS 1973 — 1976
Machine
Hertz October 2007 - March 2015
Self -Employed March 2005 - August 2007
Universal Nissan/ Hyundai October 2003 - March 2005
Education
Eastern Florida State College 1977 — 1978
Associate of Arts (AA), Business Administration and Management, General
Universal Nissan/ Hyundai March 2015 - Present
AutoNation November 2006 - February 2015
AutoNation November 2002 - October 2006
AutoNation August 1996 - October 2002
Skills
Parts, Forecasting, Automotive Aftermarket, ADP Payroll, Leadership, Strategic Planning, Dealers, Process Improvement, Team Building, Automobile, Dealer Management, Automotive, Vehicles, Profit, Gross Profit, Inventory Management, Automotive Sales..., Reynolds, Warranty, Selling, Customer Service, Customer Satisfaction, Sales Management, Financial Analysis, Automotive Repair, Business Strategy, New Business Development, Sales Process, Business Planning, Sales, Customer Retention, Operations Management, Coaching, Purchasing, Automotive Parts, Negotiation, Sales Operations, Financial Reporting, Employee Relations, Account Management, Sarbanes-Oxley Act, Income Statement, Budgets, Fleet Management, Accounting, Retail, Continuous Improvement, Team Leadership, Tires, Management
Education
Lewis University 1978 — 1982
Bachelor of Arts (B.A.), Accounting
Universal Nissan/ Hyundai May 2015 - Present
Skills
Microsoft Office
Education
Southern Polytechnic State University 2011 — 2015
Universal Nissan/ Hyundai 2013 - 2015
Universal Nissan/ Hyundai 2013 - 2015
Asbury Automotive November 2004 - January 2012
Central Florida Toyota January 2003 - January 2004
Resource Automotive January 2001 - January 2003
Skills
New Business Development, Sales, Customer Satisfaction, Finance, Management, Automotive, Automobile, Customer Retention, Profit, Loans, Training, Dealers, Negotiation, Forecasting, Team Building, Vehicles, Sales Process
Education
University of Central Florida
B.A, marketing, management