Universal Orlando Resort
Ad FL Res Get Up To 6 Months FreeGet Up To 6 Months Free Any Annual Pass w/ FlexPay™ options.Buy Now! · universalorlando.comThe Universal Orlando Resort, commonly known as Universal Orlando, formerly Universal Studios Escape, is an American theme park and entertainment resort complex based in Orlando, Florida. The resort is operated by Universal Parks & Resorts. It is wholly owned by NBCUniversal, a division of Comcast. Address: 6000 Universal Blvd, Orlando, FL 32819, USA Opened: 7 June 1990 Hours: Open ⋅ Closes 2AM Tuesday8am–2amWednesday8am–2amThursday8am–2amFriday8am–2amSaturday8am–2amSunday8am–2amMonday(Martin Luther King Jr. Day)9am–6pmHoliday opening hours Suggest an edit Unable to add this file. Please check that it is a valid photo. Founded: 7 June 1990 Area: Greater Orlando Did you know: The Wizarding World of Harry Potter is one of many themed worlds within Universal Orlando Resort. usnews.com: : Category: : : Website: : Place name: : Website: http://www.universalorlando.com/ Category: Theme park Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo.
Universal Orlando Resort List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Universal Orlando Resort. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Universal Orlando Resort Salaries. You can even request information on how much does Universal Orlando Resort pay if you want to. Learn about salaries, pros and cons of working for Universal Orlando Resort directly from the past employees.
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1,269 Universal Orlando Resort employees in database. Find out everything there's to know about Universal Orlando Resort employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Universal Orlando Resort Employees
Universal Orlando Resort August 2015 - Present
Sherwin-Williams Paints January 2012 - April 2015
Skills
Sales, Microsoft Office, Customer Service, Retail, Inventory Management, Leadership, Sales Management, Marketing, Time Management, Team Leadership, Training, PowerPoint, Fine Art, Art History, Painting, Acrylic Painting
Education
Augustana College 2007 — 2011
Bachelor of Fine Arts (BFA), Fine and Studio Arts, Art History, 3.2
Universal Orlando Resort January 2015 - Present
New York Renaissance Faire July 2014 - Present
International Fireworks Co June 2007 - Present
RadioTag September 2014 - March 2015
The Walt Disney Company January 2014 - June 2014
New York Renaissance Faire May 2010 - September 2012
Camp Hillard June 2012 - August 2012
Skills
Presentation Development, Acting, Theatre, Entertainment, Dance, Stage Combat, Stage, Performing Arts, Improvisation, Directing, Musical Theatre, Theatrical Production, Comedy, Voice Over, Whip Cracking, Film Production, Drama, Shakespeare, Festivals, Live Events, Choreography, Plays, Set Design, Voice Acting, Screenwriting, Singing, Music, Costumes, Dramaturgy, Storytelling, Physical Theatre, Creative Writing, Props, Stage Management, Short Films, Casting, Video, Feature Films, Independent Film, Music Videos, Commercials, Producing, Television, Production Managment, Video Production, Dialects, Improvisational Comedy
Education
Full Sail University 2012 — 2013
Master of Science (MS), Entertainment Business, 4.0
Hunter College 2009 — 2012
Bachelor of Arts (B.A.), Theatre/Theater, 3.76
Hustle Gang August 2015 - Present
Atlanta Hawks September 2015 - Present
Wild Child Promotions July 2015 - September 2015
Universal Orlando Resort June 2015 - August 2015
RAW:natural born artists May 2015 - July 2015
Full Sail University April 2014 - April 2015
SXSW March 2015 - March 2015
Universal Studios August 2014 - November 2014
Strive Concepts Inc June 2014 - August 2014
Bonnaroo Music Festival June 2014 - June 2014
Skills
Photoshop, iMovie, PowerPoint, Microsoft Word, Microsoft Excel, Mac, WordPress, Jazz Dance, Contemporary Dance, Ballet, Hip-Hop Dance, Modeling, Acting, After Effects, Keynote, FL Studio, Music Festivals, Social Media
Education
Full Sail University 2013 — 2015
Bachelor's degree, Music Business
Pikes Peak Community College 2012 — 2013
Courses Towards an Associate's Degree, Business/Commerce, General
Colorado Technical University 2011 — 2013
Courses Towards an Associate's degree, Business/Commerce, General
University of Colorado Colorado Springs 2012 — 2012
Courses Towards a Bachelor's degree, Business Administration and Management, General
Arnold Palmer Golf Management - Tan Tara Golf Club April 2007 - Present
Universal Orlando Resort January 2014 - Present
Master Khechen's Martial Arts Academy October 2012 - November 2013
Buffalo Sabres September 2008 - April 2009
Walt Disney World June 2005 - January 2009
Walt Disney World June 2006 - January 2007
Skills
Public Relations, Event Management, Marketing, Media Relations, Journalism, Strategy, Sales, Event Planning, Social Media, Communications, Guest Service Management, Relationship Management, Customer Retention, Social Networking, Social Media Marketing
Education
Canisius College
Master's degree, Sports Administration
University at Buffalo
Bachelor's degree, English
Universal Orlando Resort September 2010 - Present
Universal Orlando June 1997 - Present
Martin Marietta Space Launch Systems Division June 1978 - January 1992
Education
Colorado State University
Metropolitan State College of Denver
Apple October 2012 - November 2014
Universal Orlando Resort July 2010 - September 2013
ADT June 2009 - August 2010
Education
Colorado Technical University 2013 — 2014
Bachelor's Degree, Business Administration and Management, General, A
Edison Academy 2010 — 2011
Information Technology, A
Buchholz High School 2006 — 2009
High School
United States Marine Corps November 2011 - Present
United States Marine Corps August 2010 - Present
United States Marine Corps February 2011 - October 2012
Universal Orlando Resort June 2010 - August 2010
States Attorneys Office August 2009 - October 2009
Skills
Military Operations, Security Clearance, Military Training, Weapons, Operational Planning, Mail Sorting, Customer Service, Postal Affairs, Postal Regulations, Money Transfers, Money Management, Cashiering, Cash Register, Computer Proficiency, Communication, Material Handling, Hazardous Materials, Force Protection, Fire Prevention, Combat Lifesaver, National Security, Military Experience, First Responder, Stamping, Postage Meter, Machinery, Small Unit Tactics, Team Leadership, Team Management, Office Administration
Education
American Military University 2013 — 2015
Associate's degree, General Studies
Everest University-South Orlando 2011 — 2012
Bachelor's degree, Homeland Security
Eastern Florida State College 2009 — 2010
Associate's degree, General Studies
Melbourne High School 2006 — 2009
High School Diploma
Universal Orlando Resort February 2015 - Present
Walt Disney World May 2014 - Present
PeaceHealth February 2013 - March 2013
Adventist Health September 2008 - September 2009
Premera Blue Cross September 2007 - September 2008
Office Depot October 2006 - January 2008
Premera Blue Cross June 2007 - July 2007
Universal Orlando September 2004 - September 2006
Huntleigh security July 2000 - October 2002
Skills
HIPAA, 10 Key, ICD-9, CPT, HCPCS, Electronic billing, Data Entry, Microsoft Word, Customer Service, Medical Terminology, UB92, CMS1500, Insurance billing, Outlook, Insurance, OSHA, WPM, Epic Software, Medware, Anatomy, Microsoft Excel, Sig Codes, RX key, CPR, BLS, Carepoint Software, Cash Register, Multi-line Phone, Report Writing, guest services, using chemicals, Heavy Lifting, Prolonged standing, Sweeping, Cleaning, PowerPoint, Team Building
Education
Charter college 2012 — 2013
Certificate, Pharmacy Technician/Assistant
Clark College 2011 — 2012
General Studies
Everest College-Renton 2006 — 2007
Certificate, Medical coding and billing
Evergreen High School 1995 — 1999
Diploma
Universal Orlando Resort April 2015 - Present
Arribas Bros / Walt Disney World June 2012 - October 2012
Courthouse Grille February 2011 - August 2011
Skills
Maya, Character Animation, Animation, Computer Animation, Traditional Animation, After Effects, Storyboarding, Texturing, Zbrush, 3D Modeling, Compositing, 3D Studio Max, Flash Animation, Character Rigging, Photoshop, Visual Effects, Nuke, Mudbox, 3D, ZBrush
Education
Full Sail University 2012 — 2014
Bachelor of Science (BS), Computer Animation
Academy of Art University 2011 — 2012
Computer Animation
National Football League September 2012 - Present
Constellation Energy April 2011 - September 2012
Vision Interactive Media Group September 2010 - May 2011
Universal Orlando Resort July 2007 - September 2010
Centex Destination Properties April 2006 - July 2007
Centex Destination Properties 2006 - 2007
Centex Homes 2006 - 2007
The Walt Disney Company January 2004 - April 2006
Walt Disney Parks & Resorts Online 1999 - 2006
The Walt Disney World Company 1993 - 2006
Skills
Merger & Aquisitions, Cloud Computing, Trading Systems, CRM, Finance, Business Strategy, Marketing, Data Management, Business Development, Mergers, Strategic Planning, Contract Negotiation, Project Management, Leadership, Budget, Business Intelligence, Mergers & Acquisitions, Marketing Strategy, Start-ups, Budgets, Data Warehousing, Social Media, Business Process, Strategic Partnerships, Strategy, Cross-functional Team..., Team Building, Coaching, Sales, Integrated Marketing, Management, E-commerce, Integration, Project Planning, Entrepreneurship, Enterprise Software, Program Management
Education
Rollins College - Crummer Graduate School of Business 1994 — 1995
MBA, Marketing, Finance
Auburn University 1984 — 1987
BS, Accountancy, Accounting
Blue Line Aviation LLC June 2014 - Present
Blue Line Aviation LLC June 2013 - Present
Management Concepts, Inc. April 2010 - February 2013
Management Concepts, Inc. September 2009 - April 2010
Universal Orlando Resort July 2007 - September 2009
EDS April 2004 - June 2007
ICUBA August 2006 - March 2007
The Walt Disney Company November 1991 - September 2006
Walt Disney Imagineering September 1995 - March 2004
Regal Entertainment Group May 1989 - January 1995
Skills
Employee Relations, Leadership, Human Resources, Performance Management, Budgets, Tourism, Succession Planning, Hospitality, Onboarding, Event Management, Team Building, Customer Service, Management, Program Management, Operations Management, Hotels, Negotiation
Education
Rollins College 2005 — 2007
MA, Human Resource Management
University of Central Florida 1996 — 1998
BA, Organizational Communication
California State University-Long Beach 1992 — 1996
Interpersonal / Organizational Communications
Walt Disney World September 2015 - Present
Walt Disney World July 2015 - September 2015
Walt Disney World March 2015 - July 2015
Walt Disney World June 2014 - March 2015
Universal Orlando Resort June 2014 - September 2014
Walt Disney World June 2013 - June 2014
Related October 2012 - June 2013
Party City June 2007 - October 2012
SeaWorld Parks & Entertainment May 2012 - August 2012
Walt Disney World May 2011 - July 2012
Skills
Customer Service, Event Planning, Microsoft Office, Social Media, Outlook, PowerPoint, Microsoft Word, Microsoft Excel, Data Entry, Event Management, Social Networking, Phone Etiquette, Time Management, Social Media Marketing, Hospitality, Teamwork, Facebook
Education
Fairleigh Dickinson University-Metropolitan Campus 2011 — 2013
Bachelor of Science (BS), Hotel, Restaurant, and Tourism Management, 3.776
Bergen Community College 2008 — 2010
Associate of Arts (AA), Liberal Arts, 3.8
Universal Orlando Resort November 2010 - Present
Universal Orlando Resort August 2007 - November 2010
Universal Orlando Resort October 2006 - August 2007
Universal Orlando Resort June 2006 - October 2006
Skills
Project Planning, Vendor Management, Project Management, Budgets, Customer Service, Microsoft Office, Customer Satisfaction, Analysis, Governance, Strategic Planning, Management, Microsoft Excel, Team Building
Education
Ashworth College
Bachelor's Degree, Business Administration and Management, General
Sam's Club April 2015 - Present
Tropicana Entertainment - Belle of Baton Rouge January 2015 - April 2015
Sodexo August 2014 - October 2014
Universal Orlando Resort August 2014 - October 2014
Hilton Hotels June 2013 - July 2014
McDonald's Corporation April 2010 - June 2013
Skills
Food, Food Service, Restaurants, Cashiering, Food, Cash Handling Experience, Inventory Management, Teamwork, Hospitality, Phone Etiquette, Telephone Skills, Fast Food, Critical Thinking, Catering, People Skills, Friendly Personality, Sanitation
Education
Medical Training College
Bachelor's degree, Massage Therapy/Therapeutic Massage
Santa Fe College 2011 — 2014
Associate of Arts (AA), Sociology
Disney Parks & Resorts July 2015 - Present
Universal Orlando Resort October 2013 - July 2015
Universal Orlando Resort July 2013 - October 2013
Universal Orlando Resort April 2012 - July 2013
Universal Orlando Resort February 2010 - April 2012
Target January 2011 - May 2011
The Walt Disney Company January 2008 - July 2008
Easy Films December 2006 - January 2008
Skills
Advertising, Event Management, Marketing Communications, Social Media Marketing, Market Research, Project Management, Microsoft Office, Account Management, Integrated Marketing, International Marketing, Adobe Acrobat, International Project..., Workamajig, Galaxy, Google Docs, SRM, SnagIt, Customer Service, Employee Training
Education
Howard Community College 2008 — 2009
Certified, Business and Organization
University of Central Florida 2008 — 2008
Certified, Hospitality Management
Centro Universitário Positivo 2003 — 2006
Bachelor of Arts (BA), Communication - Advertising
Northshore Mainland Services Inc. March 2015 - Present
Toppers Creamery November 2013 - March 2015
Universal Orlando Resort May 2014 - December 2014
Splitsville December 2012 - April 2013
OrganoGold May 2012 - August 2012
Toyota Financial Services February 2012 - August 2012
Broward College January 2008 - August 2010
Skills
Hospitality, Photoshop, Event Management, Events, Event Planning, Coordinating Events, Event Producing, Social Media Marketing, Facebook, Time Management, Social Media, Teamwork, Customer Service, Microsoft Word, PowerPoint, Public Speaking, Social Networking, Microsoft Office
Education
University of Central Florida 2010 — 2013
Bachelor of Arts (B.A.), Event/ Hospitality Management
Broward Community College 2007 — 2010
Associate of Arts (A.A.), Mass Communication/Media Studies
Sun City Financial August 2013 - Present
The Cosmopolitan of Las Vegas August 2011 - April 2014
Universal Orlando Resort April 2005 - August 2011
Skills
Private Investigations, Security Management, Surveillance, Physical Security, Corporate Security, Hospitality Management, Firearms, Asset Protection, Pre-opening, Investigation, Protection, VIP, Enforcement, Patrol, Police, Fraud, Event Management, Public Speaking
Education
UC Hastings College of the Law 1974 — 1977
Doctor of Law (JD), Law
Brigham Young University 1968 — 1973
Bachelor of Science (BS), Political Science and Law Enforcement Administration
Woodside High School 1964 — 1968
High School Diploma, Pre college, 9-12
Universal Orlando Resort August 2015 - Present
Universal Orlando June 2013 - Present
Universal Orlando June 2008 - June 2013
Universal Orlando June 2007 - June 2008
Universal Orlando April 2005 - June 2007
Universal Orlando January 1999 - April 2005
Skills
Hospitality, Human Resources, Workforce Planning, Technical Recruiting, Strategic Planning, Employee Relations, Hiring, Training, Temporary Placement, Recruiting, Applicant Tracking..., Interviews, Onboarding, Event Management
Education
Ball State University
Bachelor's degree, Graphic Design
Zenetex August 2014 - Present
Universal Orlando Resort January 2014 - August 2014
Universal Studios Florida September 2012 - December 2013
KAEGAN Corporation March 2009 - September 2012
United States Air Force June 2008 - December 2008
United States Air Force December 2006 - June 2008
United States Air Force May 2002 - November 2006
Skills
Program Management, Change Management, Team Building, Process Improvement, Project Management, Leadership Development, Performance Management, Strategic Planning, Cross-functional Team..., Recruiting, Coaching, Human Resources, Microsoft Excel, Employee Relations, Security, Organizational..., Organizational..., Business Process..., Military, DoD, Training, Quality Assurance, Management, Policy, Budgets, Proposal Writing, Continuous Improvement, Personnel Management, Leadership, Team Leadership, Operations Management, Government, Analysis, Project Planning, Troubleshooting, Interviews, Six Sigma, Security Clearance, Software Documentation
Education
Nova Southeastern University 2011 — 2015
Doctor of Education (Ed.D.), Organizational Leadership
Columbia College 2010 — 2011
Master of Business Administration (MBA), Business Administration
Park University 1999 — 2008
Bachelor of Science (BS), Management, Human Resources
Chittenango High School
NBCUniversal, Inc. October 2013 - Present
Schuh Fly Design February 2010 - October 2013
WET Design March 2008 - February 2010
TECHNIFEX INC. 2005 - 2008
Carlson & Co. 2005 - 2007
Walt Disney Imagineering 1995 - 2005
All Effects Co 1991 - 1992
Universal Orlando Resort 1990 - 1991
Landmark's Roboshop 1988 - 1990
Skills
Pneumatics, Finite Element Analysis, Kinematics, Fatigue Analysis, Hydraulics, Machine Design, Solidworks, AutoCAD, Engineering, CAD, Product Design, Mechanical Engineering, Inventor, Manufacturing, Design for Manufacturing, Mechanism Design, Machining, Sheet Metal, PDM, 3D, Robotics, Metal Fabrication, Automation, Solid Modeling, Concept Development, Pro Engineer, Rapid Prototyping, SolidWorks
Education
California State Polytechnic University-Pomona 1983 — 1988
BS, Aeronautical Engineering
U-Haul International, Inc. June 2012 - Present
Magnitude Studios, LLC March 2010 - Present
Higley Unified School District / Williams Field High School October 2009 - May 2012
LMG, Inc. March 2006 - July 2009
Walt Disney World March 2002 - November 2005
Universal Orlando Resort December 2001 - December 2004
Seminar Source July 2000 - April 2001
CollegeClub.com July 1999 - May 2000
KMLE 108 FM November 1997 - June 1999
Skills
AV, Video Production, Customer Service, SOP, Video, Teaching, Training, Supervisor, Broadcast Production, Stage Production, Event Planning, Broadcast, Video Editing, Voice-over, Camera Operating, Final Cut Studio, Adobe Creative Suite, Narrator, Pre-production, Post Production, Producing, Event Management, Editing, Public Relations, Leadership, Voice Over, Stage
Education
Arizona State University 1993 — 1997
BA, Broadcasting with emphasis in Business
Sinagua High School
High School Diploma, General Studies
Freshdesk July 2015 - Present
Tesla Motors September 2014 - July 2015
Microsoft December 2013 - September 2014
Classic Vacations at Expedia, Inc. December 2012 - December 2013
Expedia Local Expert at Expedia, Inc, April 2011 - December 2012
Universal Orlando Resort September 2009 - April 2011
Walt Disney World April 2005 - October 2008
Skills
Marketing, Customer Service, Social Networking, Social Media, Sales, Microsoft Office, Market Planning, Apple Certified, Windows 8.1, Windows Server 2012, Augmented Reality, Google Glass, PowerPoint, Microsoft Word, Facebook, Time Management, Social Media Marketing
Education
Central Washington University 2003 — 2008
Bachelor of Arts, International Business Relations (Marketing) and French
Kentridge High School
High School Diploma, Marketing
Orange County Government August 2000 - Present
Florida Army National Guard 1998 - 2002
Universal Orlando Resort February 1994 - August 2000
United States Marine Corps 1992 - 1994
Skills
Litigation, Government, Enforcement, Criminal Justice, Policy, Private Investigations, Criminal Law, Policy Analysis, Investigation, Legal Writing, Legal Research, Homeland Security, Counterterrorism, Criminal Investigations, Firearms, Internal Investigations, Law Enforcement
Education
American Military University 2014 — 2016
Bachelor's Degree, International Relations and Affairs
American Military University 2012 — 2014
Associate's Degree, Military History
Valencia College
Corrections Officer Basic Certification
Walt Disney World May 2015 - Present
Universal Orlando Resort May 2015 - Present
Walt Disney World June 2014 - May 2015
Kohl's Department Stores January 2014 - April 2014
Eastern Iowa Figure Skating Club March 2013 - April 2014
Kohl's Department Stores June 2011 - January 2014
Skills
Guest Service, Theme Parks, Merchandising, Cashiering, Customer Service, Retail, Sales
Education
Coe College 2010 — 2014
Bachelor of Arts (BA), Psychology
Walt Disney Imagineering May 2014 - Present
Universal Orlando Resort August 2014 - Present
Walt Disney World January 2011 - Present
Walt Disney World May 2011 - May 2014
Go Concessions at the Phoenix Zoo February 2009 - January 2014
Walt Disney Creative Entertainment January 2013 - June 2013
Skills
Art, Sculpture, Woodworking, Foam Carving, Oil Painting, Scenic Painting, Scenic Carpentry, Screen Printing, Printmaking, Disney, Theatre, Musical Theatre, Drawing, MIG welding, Graphic Design, Cataloging, Digital Illustration, Dance, Writing, Theme Parks, Entertainment, Acting
Education
Arizona State University 2010 — 2014
Bachelor of Arts (B.A.), Entertainment Design
Universal Orlando Resort August 2014 - Present
DHL April 2010 - November 2012
Able Body Labor March 2009 - April 2010
4evolution inc February 2006 - August 2008
Skills
Logistics, Air Freight, Customer Service, Shipping, Operations Management, Microsoft Office, Inventory Management, Microsoft Excel, Warehousing, Logistics Management, Microsoft Word, Process Improvement, Management, Teamwork, Transportation, PowerPoint, Leadership, Warehouse Management, Team Leadership, Supply Chain Management, Transportation..., Time Management, Supply Chain, Distribution Center..., Export, Team Building, Customs Regulations, Forklift Operator, Supply Chain Operations, Inventory Control, Freight Forwarding, Supply Chain...
Education
Ashford University
Bachelor of Arts Business Administration 2017
Universal Orlando Resort May 2015 - Present
Admiral Security Services April 2014 - Present
FedEx Ground August 2012 - November 2014
Skills
French, English, Microsoft Office, Internet, 10 Key, Customer Service, Bilingual, Customer Satisfaction, Problem Solving, Access, Team Building, Supervisory Skills, Higher Education, Leadership, Management, PowerPoint, Project Management, Public Speaking, Research, Sales, Social Media, Teaching, Training, Nonprofits
Education
Elizabeth City State University 2012 — 2014
Bachelor's Degree, Criminal Justice
Avila University 2009 — 2012
Bachelor of Science (BS), Criminology
Walt Disney World December 2013 - Present
Comfort Suits Bethlehm June 2013 - Present
Northampton Community College 2012 - Present
Northampton Community College August 2011 - Present
Universal Orlando Resort January 2014 - September 2014
Hotel Bethlehem October 2011 - May 2012
Hotel Bethlehem 2011 - 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Hospitality, Teamwork, Event Planning, Social Media, Event Management, Hospitality Management, English, Hotels, Facebook, Food, Front Office, Tourism, Hospitality Industry, Outlook, Time Management, Food, Public Speaking, Leadership, Hotel Management, Customer Satisfaction, Social Networking, Public Relations, Catering, Community Engagement
Education
Moravian College 2015 — 2017
Bachelor of Business Administration (B.B.A.), Business, Management, and Marketing
Northampton Community College 2011 — 2013
yes, Hotel, and Restaurant Management
Taiz University 2007 — 2009
no, Tourism and Travel Services Management
Next Step International, Inc. August 2014 - Present
Pink Penguin Parties May 2014 - Present
Universal Orlando Resort August 2012 - Present
Universal Orlando August 2013 - August 2014
WOW Café and Wingery August 2011 - June 2012
The Walt Disney Company May 2011 - August 2011
Leonard Chabert Medical Center October 2010 - May 2011
Walt Disney Corporation February 2010 - August 2010
Skills
Theme Parks, Event Planning, Inventory Management, Customer Service, Coordinating Events, Team Leadership, Employee Training, Microsoft Word, PowerPoint, Hospitality, Microsoft Excel, Expense Reports, Marketing, Online Marketing, Google Adwords, Google Analytics, Microsoft Office, Management, Social Networking, Time Management, Social Media, Leadership, Outlook, Facebook
Education
Columbia College 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Nicholls State University 2011 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
California Polytechnic State University-San Luis Obispo 2006 — 2009
Bachelor's of Arts, Theatre
Rural/Metro Corporation November 2014 - Present
Universal Orlando Resort October 2009 - November 2014
City of Orlando February 2013 - May 2013
Walt Disney World June 2003 - October 2010
Universal Orlando August 2007 - October 2009
Marriott Vacation Club International March 2009 - September 2009
Fox 61 Chattanooga August 2006 - August 2007
Hamilton County Department of Education June 1999 - June 2003
Skills
Customer Service, Hospitality, Resorts, Leadership, Security, Security Operations, Front Office, Hospitality Industry, Training, Hotels, Customer Satisfaction, Social Media, Emergency Management, Concierge Services, Guest Service Management, Microsoft Office, Theme Parks, Hotel Management, Computer Hardware, Computer Repair, Multitasking Skills, Emergency Medical..., First Responder, Computer Software..., Emergency Services, Skilled Multi-tasker, Radio Communication
Education
National Academies of Emergency Dispatch
Advanced Emergency Medical Dispatcher Certification, Emergency Dispatch
Transportation Security Administration
Explosive Threat Recognition
FEMA Emergency Management Institute
Incident Command Structure and Implimintation, Emergency Services and Operations
Chattanooga State Community College
GED, Passed in Top 10%
Universal Orlando Resort May 2014 - Present
The Walt Disney Company January 2013 - May 2014
The Walt Disney Company July 2012 - January 2013
Expedia Local Expert March 2012 - July 2012
The Walt Disney Company June 2011 - January 2012
The Walt Disney Company August 2010 - January 2011
Oliver Sweeney June 2010 - July 2010
American Eagle Outfitters May 2009 - May 2010
Campus Crusade for Christ August 2008 - May 2010
Pinnacle School August 2007 - May 2010
Skills
Microsoft Excel, Microsoft Access, Salesforce.com, Customer Service, Management, PowerPoint, Microsoft Office, Advertising, Time Management, Hospitality, Microsoft Word, Social Networking, Sales, Inventory Management, File Management, Hotels, Tourism, Public Speaking, Outlook, Team Leadership, Problem Solving, Data Mining, Data Analysis, Marketing Research, Analytics, Customer Satisfaction, Market Research
Education
Indiana University - Kelley School of Business 2006 — 2011
Bachelor of Science, Business; Marketing, International Business, 3.6/4.0
City University London 2010 — 2010
Diversity in the British Workplace
Institute for the International Education of Students 2008 — 2008
British Theatre, Shakespeare
Universal Orlando Resort September 2012 - Present
Universal Orlando Resort September 2012 - Present
SAG-AFTRA January 1996 - Present
SAG-AFTRA August 2012 - Present
Richard Petty Driving Experience August 2012 - Present
10ESSEE May 2010 - Present
TalentTrek May 2010 - Present
ICRAN Industries May 2008 - Present
CytoSport, Inc. April 2013 - June 2014
RPM Engineering April 2011 - August 2011
Skills
Acting, Performing Arts, Automotive Repair, Automotive Aftermarket, MIG welding, Precision Driving, Stunts, Racing, Custom Fabrication, Fabrication, Metal Fabrication, Athletic Training, Film, Voice Over, Stunt Driving, Driving Growth, Television, Video Production, Casting, Comedy, Entertainment, Social Media, Event Management, Social Networking, Commercials, Social Media Marketing
Education
University of Tennessee-Knoxville 2009 — 2012
Bachelor's in Political Science, International Relations and Affairs
College of Southern Nevada 2008 — 2009
Automotive Engineering Technology/Technician
Extreme Stunt Driving
Universal Orlando Resort July 2015 - Present
Universal Orlando March 2014 - July 2015
Universal Orlando Resort July 2013 - March 2014
Thomas Cook September 2012 - June 2013
Mamas & Papas May 2012 - September 2012
Gama IT May 2011 - March 2012
Gama IT November 2009 - April 2011
Universal Orlando February 2008 - November 2009
Walt Disney World January 2008 - November 2009
The Disney Store October 2008 - February 2009
Skills
Leadership, Customer Service, Management, Teamwork, Team Leadership, Microsoft Office, Self-Motivated, Team Work, Sales Management, Problem Solving, Communication, Training, Microsoft Excel, PowerPoint, Hospitality, Budgets, Time Management, Project Planning, Employee Relations, Recruiting, Onboarding, Human Resources
Education
University of Phoenix 2015 — 2017
Bachelor’s Degree, Project Management, 3.0
Brenau University 2005 — 2007
Business Management
Spruce Creek High School 2000 — 2005
High School Diploma
Loews Hotels March 2015 - Present
Universal Orlando Resort July 2013 - February 2015
Hilton Worldwide March 2013 - May 2013
Hilton Grand Vacations March 2012 - March 2013
Planet Hollywood Resort and Casino December 2010 - March 2012
Caesars Entertainment Corporation February 2008 - August 2009
CBS Television Studios November 2006 - February 2008
Mandalay Bay April 2005 - October 2006
Walt Disney World June 2004 - January 2005
Skills
Rooms Division, Food & Beverage, Catering, Hospitality, Revenue Analysis, Pre-opening, Hotel Management, Hospitality Industry, Micros, Hotels, Front Office, Restaurant Management, Convention Services, Casino, Banquets, Customer Service, Guest Service Management, Resorts, Hospitality Management, Restaurants, Corporate Events, Yield Management, Entertainment, MICROS, Event Planning, Event Management, Microsoft Office, Management, Social Networking, Social Media
Education
University of Nevada-Las Vegas 2003 — 2013
Bachelor's Degree, Hospitality Administration/Management, 3.22
Barstow Community College 1996 — 1999
Associate's Degree, Natural Sciences
Universal Orlando Resort September 2015 - Present
John Michael Weddings and Special Events September 2013 - Present
Universal Orlando Resort November 2014 - January 2015
Fairfield Inn & Suites by Marriott December 2013 - August 2014
Papa Johns June 2010 - August 2013
Mimis Cafe July 2012 - December 2012
Castellos Pizza July 2009 - June 2010
E-Women Conference 2009 - 2010
Skills
Special Events..., Hospitality Management, Event Management, Restaurant Management, Customer Service, Food & Beverage, Catering, Decoration, Set Decoration, Theatre, Production Assistance, Convention Services, Traveling, London!!!!!!, Hospitality
Education
Bournemouth University 2015 — 2015
International Events Management, Event Management
University of Central Florida Rosen College of Hospitality Management 2013 — 2015
Hospitality Management, Hospitality Management
Certification
ServSafe® Food Handler, Recieved:June 2014
Valencia Community College 2010 — 2012
Associate of Arts (A.A.), General Studies
Gaylord Hotels October 2014 - Present
Universal Orlando Resort July 2012 - October 2014
Hershey Entertainment & Resorts March 2008 - August 2011
Skills
Customer Service, Training, Time Management, Team Leadership, Supervisory Skills, Hospitality Management, Guest Service Management, Hotel Management, Front Office, Property Management..., Operations Management, Tourism, Team Building, Attractions in Theme..., Microsoft Office, Leadership Development, Budgets
Education
Rosen College of Hospitality Management 2012 — 2014
Bachelor of Science (BS) in Hospitality Management, Theme Park Management
Bloomsburg University of Pennsylvania 2010 — 2012
Business Administration and Management, General
Universal Orlando Resort June 2015 - Present
Celebration High School August 2013 - Present
Northport-East Northport School District March 2012 - September 2012
Commack Union Free School District April 2010 - March 2012
Wireless Advocates September 2011 - February 2012
Staples August 2005 - April 2010
Skills
Microsoft Office, Windows XP Pro, Mac OS, Typing 70+ WPM, Retail Category..., Information Technology, Computer Repair, Customer Service, Sales, Sales Management, Clerical, Wireless Phone Services, Adobe Creative Suite, Active Directory, Remote Desktop, Access Database, Software Implementation..., VoIP, Educational Technology, Imaging Software, Help Desk Support
Education
Briarcliffe College 2006 — 2007
A.A.S, Graphic Design, 3.62
Universal Orlando Resort February 2014 - Present
Dannemora Federal Credit Union 2002 - November 2013
ACUIA Conference in San Francisco 2013 - 2013
Skills
IFRS, Strategic Financial..., Treasury, Cash, Consolidated Financial..., Credit, Internal Controls, COSO, Financial Analysis, Financial Statements, Banking, Loans, Financial Reporting, Microsoft Office, Microsoft Excel, Process Improvement, Risk Management, Auditing, Internal Audit, Finance, Enterprise Risk..., Financial Risk, Consumer Lending, Corporate Finance, Accounting, Fraud, Retail Banking, Commercial Banking, Risk Assessment, Mortgage Lending, Executive Management, Credit Analysis, Credit Unions, Mergers & Acquisitions, Quality Auditing, Commercial Lending, Leadership, Underwriting, Cash Management, Operational Risk, Bank Secrecy Act, Operational Risk..., Financial Audits, Refinance, AML, Financial Institutions, Cash Flow, COSO Framework, Sarbanes-Oxley Act, Audit Committee
Education
Clinton Community College
Associate of Arts and Sciences (AAS), Accounting/Payroll, 3.916
CV Tech 1983 — 1985
Cosmetology and Barber/Styling
Saranac Central School
Starbucks February 2015 - Present
Universal Orlando Resort May 2014 - Present
Walt Disney World May 2013 - Present
Kenton Internet Cafe September 2012 - May 2013
The Northern Review April 2012 - May 2013
Skills
Photoshop, InDesign, Microsoft Office, Public Speaking, Writing, Facebook, Social Networking, Social Media, Customer Service, Leadership
Education
Arizona State University 2015 — 2017
Business Communication
Oakland Community College 2014 — 2015
General Studies
Ohio Northern University 2010 — 2013
Middle Childhood Education
Universal Orlando Resort September 2012 - Present
ULTA Beauty June 2011 - Present
Universal Orlando February 2010 - September 2012
Aveda Institute Orlando April 2010 - May 2011
International Accounts Payable Professionals January 2007 - October 2009
Saks Fifth Avenue Incorporated November 2003 - January 2009
Walt Disney World Resort August 2001 - July 2004
Walt Disney World Resort August 2001 - February 2002
Civil Engineering Clark College August 1999 - August 2001
Skills
Beauty Industry, Customer Satisfaction, Customer Service, Team Building, Social Networking, Training, Event Management, Marketing Strategy, Advertising, Event Planning, Marketing, Sales, Social Media Marketing, Strategic Planning
Education
Aveda Institute Orlando 2010 — 2011
Cosmetology Science, Cosmetology
Clark College 2000 — 2001
Engineering
Cosmetology Aveda Institute Orlando
Universal Orlando Resort July 2011 - Present
Universal Orlando Resort 2009 - June 2011
Universal Orlando Resort 2003 - 2008
Universal Orlando Resort 2002 - 2003
Overture Services (Now Yahoo Search) 2000 - 2002
The Coca-Cola Company 1998 - 2000
The Pillsbury Company 1992 - 1998
Skills
Strategy, Team Building, Marketing Strategy, Product Management, E-commerce, Online Advertising, Strategic Planning, Marketing, Interactive Marketing, Cross-functional Team..., CRM, Online Marketing, Budgets, Event Planning, Public Relations, SEM, Project Management, Web Marketing, Leadership, Management, Email Marketing, Digital Marketing
Education
Clark Atlanta University 1989 — 1991
MBA, Marketing/Finance
University of Florida - Warrington College of Business Administration 1984 — 1989
B.S. Business Administration, Marketing
Universal Orlando Resort March 2014 - Present
Universal Orlando Resort February 2004 - March 2014
Self-employed 2000 - February 2014
David Riley Associates August 1999 - February 2004
Skills
Writing, Proofreading, Advertising, Creative Development, Editing, Email Marketing, Copywriting, Marketing Communications, Marketing Strategy, Mac, Word, Creative Direction, Television, Online Marketing, Social Media, Adobe Creative Suite, Web Design, Video, Digital Media, Entertainment, Press Releases, Facebook, Blogging, Integrated Marketing, Creative Writing, New Media, Radio Advertising, Broadcast Television, Social Media Marketing, Marketing, Leadership
Education
Biola University 1992 — 1998
BA, Communication Studies
Universal Orlando Resort May 2014 - Present
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Teamwork, Legal Research, Legal Writing, Spanish, Themed Entertainment, Theme Parks, Cashiering, Service Industries, Point of Service...
Education
Tulane University 2013 — 2017
Bachelor's Degree, Finance, Legal Studies in Business, & Spanish
Ca' Foscari University of Venice 2015 — 2015
Bachelor’s Degree, Business Administration and Management, General
Lake Highland Preparatory School 2010 — 2013
High School Diploma
University of Michigan Medical School April 2010 - Present
Cedar Fair Entertainment Company May 2009 - September 2009
Sharp Shooter Imaging September 2008 - June 2009
Universal Orlando Resort April 2005 - August 2008
Walt Disney World April 2002 - August 2008
The Henry Ford May 2004 - May 2005
WHFR Radio Station September 2003 - May 2005
Edward C. Levy May 2003 - September 2003
TPS Television September 1999 - June 2001
Kitch Drutchas Wagner Valitutti & Sherbrook June 2000 - September 2000
Skills
Photographer, Vidographer, Crestron DMC-E, Customer Service, Photoshop, Photo Restoration, Video Editing, Lighting, Crestron, Kramer XXcertified..., Adobe Creative Suite, Final Cut Pro, Avid Media Composer, Social Media, Theatrical Lighting, Microsoft Office, Keynote, Windows 8, Mac 0SX, Final Draft, Schedulon (Dean Evans..., DocsOpen, Google Docs, h.264, Graphic Design, Adobe Pagemaker, Microsoft Publisher, Photography, Film, Mac
Education
Baker College of Allen Park 2015 — 2016
Hospital and Health Care Facilities Administration/Management
Henry Ford Community College 2003 — 2004
Associate of Arts (A.A.), Television/Film/Radio, 3.54 GPA
Ferris State University 2001 — 2003
Coursework towards Bachelors in Television Production, Television Production
AppleOne Employment Services July 2014 - Present
ICE - International Currency Exchange March 2014 - Present
Renton School District October 2013 - June 2014
Travelex August 2013 - February 2014
Walt Disney World December 2012 - July 2013
Valencia College August 2011 - May 2013
Valencia College August 2011 - May 2013
Universal Orlando Resort July 2011 - August 2012
Fremont County School District #25 October 2009 - September 2010
University of Washington Housing and Food Services January 2010 - July 2010
Skills
Microsoft Office, SharePoint, Adobe Creative Suite, QuarkXPress, Publications, Journalism, Editing, Publicity, Social Networking, Creative Writing, Technical Writing, Online Research, Tutoring, Managing Database, Public Speaking
Education
University of Washington 2010 — 2011
Bachelor of Arts (B.A.), English: Creative Writing & Political Science, 3.65
University of Denver 2008 — 2009
Central Wyoming College 2005 — 2008
Associate of Arts and Sciences (A.A.S.), General Studies, 3.92
Clic Inc March 2014 - February 2015
Clic Inc November 2013 - March 2014
Planet Fitness August 2009 - March 2013
Zale May 2008 - April 2009
Universal Orlando Resort August 2005 - March 2007
Skills
Online Marketing, Social Networking, Customer Service, Marketing, Public Speaking, SEO, Management, Social Media Marketing, Social Media, Customer Retention, Facebook, Event Planning, Time Management, Digital Marketing, Lead Generation, Small Business, Email Marketing, Blogging, Sales, Marketing Communications, Web Design, Entrepreneurship, Online Advertising, Leadership, Personal Training, Fitness Training, Fitness, Sports, Sports Marketing, Project Management, Employee Training, Microsoft Word, WordPress, Microsoft Excel, Customer Satisfaction, Customer Relations, Customer Experience, Team Management, Teamwork, Google Analytics, Search Engine Ranking, Restaurant Management, Food & Beverage, Client Relations, Jewelry
Education
Broward College
Psychology
University of Phoenix
Psychology
Valencia College
Biology, General/Psychology
Haliczer, Pettis, & Schwamm P.A. January 2014 - September 2014
Universal Orlando Resort April 2011 - August 2014
University of Central Florida October 2010 - April 2011
Skills
Legal Research, Legal Writing, LexisNexis, Notary Public
Education
Barry University - Dwayne O. Andreas School of Law 2015 — 2017
Doctor of Law (J.D.), Law
University of Central Florida 2009 — 2013
Bachelor of Science (B.S.), Legal Studies, General
Walt Disney Co January 2008 - Present
Universal Orlando Resort January 2004 - Present
Learning Center June 2006 - January 2008
PCPS: Boone Middle August 2007 - November 2007
Newgen April 2005 - November 2005
Walt Disney Co May 2004 - January 2005
Education
California University of Pennsylvania
Bachelor of Arts, English Creative Writing
Seton Hill University
BS, English Education
Valenti's Italian Fine Dining Restaurant August 2014 - Present
Universal Orlando Resort May 2012 - August 2014
AMC Theatres January 2010 - April 2012
Chili's February 2007 - August 2008
Skills
Provide world class..., Multiple POS System..., Guest Recovery, Server Trainer, Office Administration, Customer Service, Hospitality
Education
Medtech College-Atlanta-Marietta Campus 2014 — 2015
Associate's Degree, Medical/Clinical Assistant, N/A
Stephanie V. Cruz June 2014 - Present
Bank of America February 2014 - August 2014
Universal Orlando Resort February 2013 - February 2014
Bath & Body Works May 2012 - August 2012
Skills
Adobe Creative Suite, Photoshop, Illustrator, Microsoft Office, HTML 5, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Social Media, Public Speaking, English, Aptana
Education
University of Central Florida 2012 — 2017
Bachelor's Degree, Graphic Design
Broward College 2009 — 2012
Associate of Arts (A.A.), Graphic Design
NBCUniversal, Inc. June 2015 - Present
Bucknell University May 2013 - May 2015
Universal Orlando Resort May 2014 - August 2014
Small Business Development Center, Engineering Development May 2013 - July 2013
Bucknell University September 2011 - May 2013
Folger Shakespeare Library September 2010 - May 2011
Skills
Technical Writing, CAD, Solidworks, Data Analysis, Matlab, Machining, 3D Printing, ANSYS, Failure Analysis, Microsoft Office, Leadership, Teamwork, Theatre, Research, Lathe, Milling, SolidWorks
Education
Bucknell University 2011 — 2015
Bachelor’s Degree, Mechanical Engineering
The Madeira School 2007 — 2011
High School Diploma
orlandocreations.com freelance artistbody artistWWESeptember 2014 - Present
Universal Orlando Resort May 2014 - Present
New Gen comics October 2012 - March 2014
Universal studios Orlando September 2013 - November 2013
Skills
Makeup Artistry, Airbrush, Illustrator, Concept Design, Bodypaint, Prop Fabrication, Acrylic Painting, Oil Painting, Murals, Art, Contemporary Art, Creative Direction, Digital Painting, Fine Art, Graphic Design, Illustration, Painting, Portrait Painting, Sculpture, Visual Arts, Watercolor
Education
duCret School of Arts 2008 — 2009
Illustration
Universal Orlando Resort September 2015 - Present
Universal Studios March 2015 - Present
CSUF Business Inter Club Council July 2013 - May 2014
CSUF Mihaylo College Tutoring Center February 2012 - May 2014
Skills
Social Media, Microsoft Office, PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Social Media Marketing, Facebook, Advertising, Event Planning, Marketing Communications, Public Speaking, HTML, Marketing, Leadership
Education
University of Central Florida 2014 — 2015
Bachelor's degree, Marketing
California State University-Fullerton 2012 — 2014
Marketing
Universal Orlando Resort March 2015 - Present
Walt Disney World January 2010 - December 2014
McDonald's Corporation 2012 - 2013
Walt Disney World January 2011 - March 2011
Skills
Writing, Proofreading, Grammar, Communication, Editing, Creative Writing, Press Releases, AP Style, Journalism
Education
Keiser University-Ft Lauderdale 2014 — 2016
Associate's Degree, Registered Nursing/Registered Nurse
Brigham Young University - Idaho 2008 — 2013
Bachelor of Arts (B.A.), English, Creative Writing
Tidewater Community College 2012 — 2012
Certified Nursing Assistrant
Article One Partners December 2010 - January 2013
Universal Orlando Resort November 2007 - April 2008
Special Data Processing September 2002 - May 2003
EPCO Paint Glass and Wallpaper July 2000 - February 2002
EPCO PAINT GLASS WALLPAPER AND BLINDS January 2000 - February 2002
Automatic Data Processing February 1998 - May 2000
usa flex December 1996 - February 1998
Skills
Data Entry, Customer Service, Background Checks, Outlook, Recruiting, Microsoft Office, Microsoft Word, Sales, Human Resources, Process Scheduler, Customer Satisfaction, Call Center, Microsoft Excel, PowerPoint, Training, Account Management, Customer Retention, Leadership, Team Building, Administrative...
Education
Allen School-Brooklyn 2013 — 2013
Certificate, Medical Insurance Specialist/Medical Biller
St. Martin de Porres Academy High School 1991 — 1995
H.S. Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Universal Orlando Resort January 2003 - Present
SeaWorld Orlando May 1999 - November 2002
Skills
Training, Customer Service, Hospitality, Sales, Leadership, Employee Training, Team Building, Event Management, Management, Tourism, Microsoft Office, Public Speaking, Team Leadership, Hotels, Recruiting, Human Resources, Customer Satisfaction, Time Management, Social Networking, Coaching, Call Centers, Leadership Development, Talent Management, Sales Presentations, Marketing, Outlook, Instructor-led Training, Trainers, Hospitality Industry, Teamwork, Sales Management, Training Delivery, Employee Relations, 360 Feedback, Process Improvement, Trade Shows
Education
Belhaven college 2005 — 2006
Valencia Community College 1998 — 2001
Universal Orlando Resort January 2015 - Present
Universal Orlando Resort December 1993 - Present
Universal Studios 1993 - Present
Weyerhaeuser 1981 - 1985
Skills
Project Management, Engineering, Microsoft Office, AutoCAD, Contract Negotiation, Strategic Planning, Product Development, Process Improvement, Manufacturing, Management, Team Building, Budgets, Project Planning, Six Sigma, Troubleshooting, Leadership, Construction, MS Project, Operations Management, Microsoft Excel, Team Leadership, Contract Management, Procurement, Process Scheduler, Sales, Time Management, Analysis, Program Management, Quality Assurance, Theme Parks, Production Managment, Integration, Continuous Improvement, Purchasing, Software Documentation, Supervisory Skills, Cross-functional Team..., Process Engineering, Facilities Management, Product Design, CAD, Automation, Product Management, Vendor Management, Technical Direction, Testing, Lighting Design, System Design, Microsoft Project, Project Engineering
Education
California Polytechnic State University-San Luis Obispo
Bachelor's Degree, Agricultural Engineering
Genesis Rehab Services March 2015 - Present
Universal Orlando Resort March 2010 - March 2015
Community Food & Outreach July 2014 - August 2014
Ridgecrest Nursing And Rehabilitation Center May 2014 - June 2014
AlliedBarton Security Services November 2007 - January 2010
AlliedBarton Security Services June 2005 - November 2007
Albright-Knox Art Gallery September 2004 - June 2005
United States Air Force September 2002 - March 2003
Arby's Restaurant Group, Inc. September 2001 - June 2002
Skills
Occupational Therapy, Team Leadership, Inventory Management, Licensing, Scheduling, Employee Training, Microsoft Office, Team Building, Teaching, Teamwork, Time Management, Training, Troubleshooting, Healthcare, CPR Certified
Education
Adventist University of Health Sciences 2012 — 2014
Associate's degree, Occupational Therapist Assistant, 3.63
Erie Community College 2003 — 2005
Associate's degree, Criminal Justice/Police Science, 3.7
Citrix July 2015 - Present
Synergy Development Consulting, Inc January 2015 - July 2015
Synergy Development Consulting, Inc December 2013 - December 2014
Synergy Development Consulting, Inc May 2013 - December 2013
Citrix February 2013 - May 2013
Citrix September 2011 - January 2013
Millennium Net August 2008 - September 2011
Florida Health Care Plans September 2007 - August 2008
Universal Orlando Resort August 2006 - September 2007
Computer Builders Warehouse August 2004 - August 2006
Skills
Citrix, Active Directory, Servers, Virtualization, EdgeSight, Windows Server, Technical Support, Group Policy, Microsoft Exchange, Windows 7, DHCP, VMware, VDI, XP, Operating Systems, Citrix Metaframe, VMware ESX, DNS, Hardware, Xen, Hyper-V, Windows XP, Provisioning, Network Administration, Terminal Services, Cisco Technologies, Remote Access, Software Installation, VMware vSphere, Symantec Endpoint..., vSphere, XenDesktop, Provisioning Services, Computer Hardware
Education
Broward College 2012 — 2014
Associate's Degree
Western High 1999 — 2002
High School
Walt Disney World May 2013 - Present
Universal Orlando Resort March 2015 - July 2015
ProjectGEM November 2014 - December 2014
Bunker Beach Water Park June 2010 - January 2013
YMCA July 2008 - January 2012
Skills
PowerPoint, Photoshop, Illustrator, InDesign, Layout, Drawing, Microsoft Office, Microsoft Excel, Social Media, Social Networking, Lesson Planning
Education
Minnesota State University, Mankato 2010 — 2014
Bachelor's Degree, Art History - Graphic Design
Anoka Ramsey Community College 2009 — 2010
High School, PSEO Program
The Walt Disney Company July 2014 - January 2015
The Walt Disney Company December 2013 - July 2014
The Walt Disney Company March 2010 - December 2013
The Walt Disney Company October 2000 - March 2010
Universal Orlando Resort January 1996 - July 1999
Skills
Media Relations, Television, Public Relations, Social Media, Entertainment, Press Releases, Event Management, Strategic Communications, Blogging, Publicity, Facebook, Content Development, New Media, Broadcast, Video, Management, Copywriting, Content Management, Multimedia Marketing...
Education
Bowling Green State University
Bachelor's Degree, Major: Broadcast Journalism, Minor: Political Science, 4.0
Spring Lake Events Wedding Venue January 2013 - Present
WePray Global 2010 - Present
Nathan and Natosha Photography September 2008 - Present
Nathan and Natosha 2012 - May 2015
Kimley-Horn and Associates, Inc. June 2006 - October 2009
Universal Orlando Resort June 2005 - August 2005
Skills
Social Media Marketing, SEO Copywriting, Blogging, Photography, Graphic Design, Web Design, Wedding Photography, Videography, Parks, Weddings, Comprehensive Planning, Landscape Architecture, Submittals, Master Planning, Construction Documents, InDesign, Urban, Landscape Design, Streetscape, Site Planning, Garden Design, Land Use Planning, Landscaping, AutoCAD, SketchUp, Adobe Creative Suite
Education
The University of Georgia 2002 — 2008
BLA, Landscape Architecture
University of Georgia - College of Environment + Design 2002 — 2008
Bachelor of Landscape Architecture, Landscape Architecture
Universal Orlando Resort 2014 - Present
Executive Conflict Management, Inc. 2008 - Present
Barry University July 2012 - March 2014
Skills
Executive Management &..., Inter-personal/Group..., Emergency Management, Crisis Management, Mediation, Conflict, Conflict Management, Corporate Law, Training, Government, Staff Development, Leadership, Alternative Dispute..., Policy, Grant Writing, Analysis, Research, Teaching, Conflict Resolution, FL Supreme Court..., Corporate Conflict..., International Conflict..., Conflict & Crisis..., Business Leadership, Business Intelligence, Business Process..., Business Strategy
Education
Capella University 2015 — 2017
PhD (student), Business Leadership in Strategy & Innovation
Nova Southeastern University 2003 — 2006
MS, Criminal Justice, 3.50 GPA
Barry University 2001 — 2002
BS, Legal Studies, 3.905 GPA
Infinite Eminence Publications April 2012 - Present
Children's Home Society of Florida May 2015 - July 2015
NextGen Climate July 2014 - November 2014
University Inn at Emory November 2012 - June 2014
National Headquarters of the Southern Christian Leadership Conference November 2012 - May 2014
Universal Orlando Resort August 2011 - May 2012
City of Jacksonville May 2010 - July 2010
Daytona Beach Area CVB May 2009 - July 2009
Westgate Resorts May 2007 - August 2008
Skills
Leadership, Books, Editing, Blogging, Public Speaking, Social Media, Media Relations, Press Releases, Event Planning, Social Networking, Public Relations, Community Outreach, Research
Education
Bethune-Cookman University
Bachelor of Arts (BA), Mass Communication/Media Studies
Swisstrax Inc. October 2013 - Present
Walt Disney World February 2014 - September 2015
Universal Orlando Resort August 2014 - July 2015
SeaWorld Orlando August 2014 - July 2015
Nordstrom March 2013 - August 2013
University of California Records Office July 2012 - September 2012
Visual Impact June 2007 - December 2011
BJ's Restaurants, Inc. December 2010 - September 2011
Carden School of Sacramento January 2011 - August 2011
Skills
Dance, Experience Working with..., Musical Theatre, Creative Writing, Athletics, Team Leadership, Organization, Customer Service, Multi Tasking, Positive Can-do Attitude, Microsoft Excel, Microsoft Word, Social Networking, Fundraising, Microsoft Office, Teamwork, Cashiering, Time Management, Event Management, Leadership, Customer Satisfaction, PowerPoint, Social Media, Event Planning, Facebook, Phone Etiquette, Nonprofits, Social Media Marketing, Public Relations, Performing Arts, Advertising, Retail, Copywriting, Networking, Merchandising, Research, Management, Critical Thinking, English, Public Speaking, Marketing, Inventory Management, Team Building, Food Service, Sales, Online Marketing, Recruiting, Training, Marketing Strategy
Education
University of California, Irvine 2011 — 2013
Bachelor of Arts (B.A.), English Language and Literature with an Emphasis in Creative Writing
American River College 2009 — 2011
Associate's degree, English Language and Literature
El Camino Fundamental High 2005 — 2009
Orlando Health - Health Central Hospital March 2015 - Present
Insight Global March 2014 - March 2015
support.com December 2013 - March 2014
Universal Orlando Resort February 2010 - January 2014
Skills
Active Directory, Cisco Technologies, Windows Server, Windows 7, DOS commands, Databases, Data Recovery, Computer Forensics, Unix, Team Leadership, Customer Service, Computer Hardware, Computer Repair, System Migration, TCP/IP, Network Security, Client Education, Customer Education, Customer Support
Education
High-Tech Institute-Orlando 2007 — 2008
Associate of Science (A.S.), Computer, Networking and Security
Loews Hotels at Universal Orlando Resort March 2013 - Present
SeaWorld Parks & Entertainment August 2011 - March 2013
IZEA, Inc. January 2007 - May 2011
Orlando Sentinel March 2005 - December 2006
American Cancer Society March 2004 - February 2005
Universal Parks & Resorts July 2002 - February 2004
Universal Orlando Resort 1999 - 2000
Skills
Social Media, Social Media Marketing, Blogging, Event Planning, Facebook, Content Strategy, Advertising, Social Networking, Email Marketing, Public Speaking, Marketing, SEM, Newsletters, Strategy, Teamwork, Online Marketing, SEO, Interactive Marketing, CRM, PPC, Marketing Strategy, Positive Can-do Attitude, Digital Media, Web Analytics, Affiliate Marketing, Community Management, Web Marketing
Education
Auburn University at Montgomery 1994 — 1998
Bachelor of Arts, Mass Communication
Universal Orlando Resort July 2014 - Present
BroadwayWorld.com January 2013 - Present
Sweetwater Car Wash August 2012 - Present
Universal Orlando August 2013 - July 2014
Saunders and Saunders, P.A. September 2012 - August 2013
Universal Orlando 2011 - August 2013
Universal Orlando June 2009 - August 2011
Skills
Legal Writing, Writing, Copy Editing, Customer Satisfaction, Call Center, Guest Recovery, Supervising Others, Teamwork, Facebook, Research, Social Media, Training, Customer Service, Editing, Time Management, Document Management, Document Drafting, Call Centers, Employee Recognition, Employee Relations, Customer Retention, Management, Newsletters, Creative Problem Solving, Publicity, Proofreading, Sales, Marketing, Copywriting, Leadership
Education
Valencia Community College 2011 — 2012
A.S, Paralegal Studies, 3.9
Boston University 2004 — 2008
B.S, Communications, 3.19
Universal Orlando Resort August 2011 - Present
Universal Orlando Resort July 2015 - Present
Walt Disney World August 2015 - Present
Walt Disney World July 2013 - July 2015
Walt Disney World January 2011 - July 2013
Central Casting February 2012 - August 2012
Grant Wilfley Casting February 2012 - August 2012
My Fairytale Party January 2012 - March 2012
Centenary Stage Company September 2009 - January 2011
Centenary Stage Company November 2010 - November 2010
Education
Centenary College 2008 — 2010
B.A. Degree in Theatre Arts, Concentration in Acting, Summa Cum Laude Graduate (3.883 GPA)
County College of Morris 2006 — 2008
A.A. Degree in Humanities/Social Sciences, Dual major in Drama, multiple time Dean’s List recipient
MCINTOSH SPECIALTY ENTERTAINMENT 1995 - Present
MCINTOSH'S "Wide World of Juggling" Specialty Arts Instruction 1995 - Present
Metropolis Productions June 2003 - 2013
Hardrive Productions, Inc. August 1997 - 2013
NBCUniversal, Inc. August 1997 - November 2011
Universal's Islands of Adventure 2004 - 2011
Universal Orlando Resort 1997 - 2011
NBA CITY RESTAURANT February 2000 - January 2001
PIRATES DINNER ADVENTURE February 1998 - September 1999
BRANSON SHOWCASE AMERICA January 1996 - July 1997
Skills
Promotions, Live Events, Event Planning, Entertainment, Entertainment Consulting, Corporate Branding, Event Marketing, Marketing Strategy, Acting, Film, Specialty Arts..., Comedy, Improvisation, Stage, Television, Team Building, Professional Juggler, Security, Mountain Biking, Ski, High Falls, Stilts, Motorcycle, Wrestling, Unicycling, Stiltwalking, Fire Manipulation, Juggling Instruction, Utility Stunts, Falls, Unarmed and Armed..., Stair Falls, Mini Tramp, Fight Choreography for..., Air Ram, Ratchet, Rappelling, Harness, Precision Driving, Wire Work, Fire Burns, Safety, Snorkeling, Body Boarding, Sword Work, ATV, Snow Skiing, Graphic Design, Theatre, Web Design
Education
Walt Disney World Security Academy 2013 — 2013
Security Academy Class D, Security, Anti-Terrorism, Surveillance, Kiosk and Gates, Patrols, Logs
United Stuntmens Association- International Stunt School 2012 — 2012
Utility Stuntman Certificate, Stunt Industry
Evangel University 1985 — 1986
Studied Communications/Marketing, Liberal Arts
Central Bible College 1984 — 1985
Biblical Studies
University of Central Florida May 2015 - Present
Universal Orlando Resort June 2014 - May 2015
ORNA SECURITY SERVICES November 2013 - June 2014
US Navy February 2006 - November 2013
OfficeMax December 2004 - February 2006
Skills
Military Operations, Joint Military..., Military Leadership, Business Analysis, Computer/Technical..., Flexibility/Adaptability..., Interpersonal Abilities, Leadership/Management..., Diversity & Inclusion, Diversity Training, Planning/Organizing, Problem-Solving/Reasonin..., Teamwork, Honesty/Integrity/Morali..., Dedication/Hard-Working/..., Dependability/Reliabilit..., Positive..., Professionalism, Self-Confidence, Self-Motivated/Ability..., Willingness to Learn, Leadership, Training, Management, Problem Solving, Team Leadership, Customer Service
Education
University of Phoenix Jacksonville, FL 2009 — 2012
Master's degree in Business Administration, Business Administration and Management, General, 3.86 GPA
Pontificia Universidad Católica de Puerto Rico-Recinto Mayaguez 1998 — 2002
Bachelor of Arts (B.A.), Criminology, 3.97 GPA
Center of Information Dominance, CENINFODOM, Pensacola FL 2006 — 2010
Technical, Information Technology, 3.67 GPA
Universal Orlando Resort February 2015 - Present
Universal Orlando Resort May 2014 - January 2015
Universal Orlando Resort December 2012 - May 2014
Skills
Team Leadership, Tourism, Training, Customer Service, Leadership, Time Management, Team Building, Budget Management
Education
University of Central Florida 2013 — 2016
Bachelor of Science (B.S.), Hospitality Administration/Management
College of Central Florida 2011 — 2012
Associate of Arts (A.A.), Social Sciences, Honors
Turkish Consulate General in Boston October 2014 - April 2015
Reysastech January 2013 - August 2014
Dokuz Eylul University August 2009 - September 2009
Türkiye Noterler Birligi August 2008 - September 2008
Universal Orlando Resort June 2005 - September 2005
Skills
Java, HTML, MySQL, Software Development, C++, Business Strategy, Networking, Visual Studio, Data Analysis, PHP, Project Management, Data Analytics, Communication Skills, Network Security, SQL, Management, Network Design, Organization, Communication, Microsoft Excel, Software Project..., Computer Science, English, Personal Development, software, Cloud Computing
Education
Hult International Business School 2014 — 2015
Master’s Degree, International Business
Bilkent University 2004 — 2012
Bachelor of Science (BS), Computer Science
İzmir Private Turk Science High School 2001 — 2003
Available to join your team 2015 - Present
KDW & Associates, LLC 2010 - 2015
Universal Orlando Resort 2008 - 2010
Universal Orlando Resort 2006 - 2008
Universal Orlando Resort January 1996 - January 2006
Skills
Strategic Partnerships, Integrated Marketing, Creative Direction, Entertainment, Brand Management, Project Management, Account Management, Marketing Strategy, Television, Brand Development, Licensing, Digital Media, Strategic Planning, Sponsorship, Digital Marketing, Product Development, Program Management, Public Relations, Negotiation, Retail, Event Planning, New Media, Film, Event Management, Management, Strategy, Marketing, Advertising
Education
Barry University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Renaissance Hotels July 2015 - Present
TG&W Agency, LLC June 2014 - January 2015
Harmonix Technologies, Inc. March 2014 - June 2014
Universal Orlando Resort May 2013 - December 2013
Walt Disney World January 2013 - December 2013
Walt Disney World August 2012 - January 2013
Convention Services of the Southwest May 2011 - July 2012
Sears, Roebuck and Co. August 2010 - February 2011
Skills
Customer Relations, Events Coordination, Special Events..., Relationship Building, Relationship Management, Interpersonal..., Customer Service, Events Organisation, Convention Services, Telephone Reception, Project Management, Executive Calendar..., Personnel Supervision, Microsoft Office, Office Administration, Office Management, Social Media, File Management, Database Administration, Public Speaking, Event Planning
Education
Central New Mexico Community College 2008 — 2014
51 Credit Hours, Liberal Arts and Sciences/Liberal Studies, 3.77 GPA
Universal Orlando Resort August 2015 - Present
Manager September 2007 - September 2009
Skills
Microsoft Office, Administración y..., Servicio de atención al..., Redes sociales, Planificación..., Estrategia empresarial, Microsoft Excel, Relaciones públicas, Inglés, Leadership
Education
Valencia College 2013 — 2016
Universidad Nororiental Gran Mariscal de Ayacucho 2007 — 2012
Bachelor of Business Administration (B.B.A.)
Air & Sea Travel May 1994 - Present
Universal Orlando Resort January 2001 - February 2003
Walt Disney World May 1989 - August 1990
Skills
Microsoft Office, Social Media, Public Speaking, Strategic Planning, Marketing, Management, Photoshop, Marketing Strategy, Sales
Education
Campbell University 1982 — 1985
Bachelor's Degree of Business Administration, Business Administration and Management, General, Magna Cum Laude
Universal Orlando Resort April 2009 - March 2012
Quality Medical Care March 2008 - February 2009
Skills
Sales, Receptionist Duties, Computer Proficiency, Data Entry, Microsoft Office, Legal Issues, Multi-line Phone, Professional Phone..., Payroll, Document Drafting, Customer Service, Cash Handling, Credit Card Transaction..., Cash Register
Education
Kaplan University 2014 — 2016
Associate of Applied Science in Business Administration, Hospitality Management
Ashworth College 2013 — 2014
Legal Assistant/Paralegal, 4.0
Hilton Worldwide October 2014 - Present
Holland America Line and Princess Cruises Alaska and the Yukon May 2014 - October 2014
Luxury Trips February 2014 - May 2014
LOOKLIVELUXE Group October 2013 - February 2014
Universal Orlando Resort May 2013 - August 2013
Meridian International Center August 2012 - December 2012
Skills
International Relations, French, Social Media, Public Speaking, Research, Microsoft Office, Adobe Certified
Education
University of Central Florida – Rosen College of Hospitality Management 2015 — 2017
Master’s Degree, Hospitality and Tourism Management
Rollins College 2010 — 2014
Bachelor of Arts, Communication Studies (Public Relations)/ Spanish, 3.6, Cum Laude
American University 2012 — 2013
International/Global Studies, 3.83/4
Universal Orlando Resort March 2015 - Present
Comcast July 2003 - November 2011
The Sarasota Ballet of Florida November 1995 - June 2003
Skills
Call Centers, Telecommunications, VoIP, Broadband, Customer Experience, Telephony, Customer Satisfaction, Customer Retention, Troubleshooting, Wireless, Avaya, Workforce Management, IP, Technical Support, Ethernet, Vendor Management, Customer Service, Process Improvement, Team Leadership, T1, Computer Network..., Provisioning, Call Center, IVR, Routers, Networking, Switches, Avaya Technologies
Education
Rollins College
BA, Summa Cum Laude, Theatre Administration, 3.98
University of Alabama at Birmingham
Computer Science
Cleveland State University
Computer Science
Universal Orlando Resort November 2014 - Present
FX Group September 2008 - Present
Two Door Productions November 2007 - September 2008
Break Away Productions October 2005 - November 2007
Universal Studios Florida Production Group March 1990 - October 2005
Skills
Troubleshooting, Client Services, People Management, Customer Service, Budgeting, Customer Relations, Supervisory Skills, Problem Solving, Documentation, Negotiation, Vendor Management, Production, Television, Concept Development, Production Management, Team Leadership, Broadcast, Video, Public Speaking, Television Production, New Business Development, Motion Design, Sports Marketing, Process Scheduler, Management, Video Production, Production Managment, Budgets, Broadcast set..., Motion design for news..., Motion design for show..., Motion Graphics, Strategic Planning, Event Planning, Commercials, Film, Entertainment, Music Videos, Digital Video, Advertising, Film Production, Feature Films, Visual Effects, Lighting, Live Events, Social Media Marketing, Brand Development, Mentoring Of Staff, Leadership, Theatre
Education
California State University-Chico 1978 — 1984
NA, Communications
Edinboro University of Pennsylvania 1972 — 1974
NA, Speech & Hearing Therapy
Bucknell University August 2014 - Present
Oceaneering Entertainment Systems May 2015 - August 2015
Universal Orlando Resort June 2014 - August 2014
Bucknell University January 2014 - May 2014
Skills
Solidworks, Microsoft Office, Matlab, Microsoft Word, PowerPoint, SolidWorks, Microsoft Excel, Research, Public Speaking, Data Analysis, Teamwork, AutoCAD, Mechanical Engineering
Education
Bucknell University 2012 — 2016
Mechanical Engineering
Mira Costa High School 2008 — 2012
High School
Universal Orlando Resort November 2014 - Present
Universal Orlando Resort May 2014 - Present
Courtyard Marriott Ocoee November 2011 - May 2014
Courtyard Marriott Ocoee March 2013 - August 2013
Education
Columbia College 2014 — 2015
Bachelor of Arts (B.A.), Human Services, General
University of Central Florida 2013 — 2014
Bachelor's degree, Communication, General
Universal Orlando Resort February 2015 - Present
Kool-Blue Solutions, LLC January 2000 - Present
Eastman Kodak- Event Imaging Solutions/Qualex April 2007 - April 2008
Arribas Brothers February 2005 - May 2006
Tri-Brands Management Group February 2003 - November 2004
FIBS Enterprises May 1997 - November 2001
Skills
Strategic Partnerships, Leadership, Management, Strategic Planning, Business Development, Marketing, New Business Development, Training, Negotiation, Start-ups, Marketing Strategy, Business Strategy, Strategy, Account Management, Process Improvement, Cross-functional Team..., Lead Generation, Strategic Leadership, Business Intelligence, Business Valuation, Business Planning, Contract Negotiation, Program Management, Project Management, Operations Management, Customer Service, Change Management, Operational Excellence, Business Analysis, Business Process..., Project Bidding, Direct Sales, Sales Management, Digital Marketing, Advertising, Online Advertising, Financial Analysis, Microsoft Office, Microsoft Excel, Managerial Finance, Sales Operations, Team Building, Team Leadership, Budgets, Financial Reporting, Forcasting, Analysis, Sales, Forecasting
Education
Nova Southeastern University 2014 — 2016
Master's Degree
Columbia College 2012 — 2014
Master of Business Administration (MBA)
Columbia College 2008 — 2011
BS.BA.MGMT
Glenbard East 1979 — 1983
Universal Orlando Resort May 2015 - Present
The Walt Disney Company January 2015 - Present
The Walt Disney Company August 2014 - January 2015
Serengetee LLC June 2014 - August 2014
Catering By Christine May 2013 - August 2014
City of Milford, CT July 2011 - August 2014
Southern Connecticut State University September 2013 - December 2013
Howe Driving School August 2009 - August 2010
Skills
PowerPoint, Public Speaking, Pinterest, Strategic Communications, Event Planning, Community Outreach, Nonprofits, Volunteer Management, Press Releases, Social Media Outreach, Tumblr, Research, Media Relations, AP Style
Education
Quinnipiac University 2011 — 2014
Bachelor of Arts (B.A.), Public Relations
Central Connecticut State University 2010 — 2011
Universal Orlando Resort March 2014 - July 2014
Universal Orlando May 2013 - December 2013
Rollins College Office of Residential Life August 2011 - May 2012
Skills
Leadership, Event Planning, Marketing, Research, Human Resources, Writing, Critical Thinking, HTML, Team Building, Communication
Education
Brooklyn Law School 2014 — 2017
Juris Doctor (J.D.)
Rollins College 2010 — 2014
Bachelor of Arts (B.A.), History
The Walt Disney Company May 2015 - Present
Universal Orlando Resort July 2014 - May 2015
The Walt Disney Company December 2013 - June 2014
The Walt Disney Company June 2013 - December 2013
Northwestern Mutual May 2012 - September 2012
Amphenol Aerospace May 2011 - December 2011
Greater Binghamton Association of REALTORS January 2011 - May 2011
Skills
Market Research, Advertising Campaign..., Advertising, Online Advertising, Microsoft Office, Excel, Word, Marketing Strategy, Outdoor Advertising, Market Analysis, Report Generation, Industry Analysis, Entrepreneurial..., Microsoft Excel, Microsoft Word, PowerPoint, Budgets, Competitive Analysis
Education
State University of New York at Binghamton 2012 — 2013
Master of Business Administration (MBA), Marketing & Leadership/Consulting, 3.90
Binghamton University 2010 — 2012
Bachelor of Science, Management (Marketing Concentration), 3.68
Broome Community College 2008 — 2010
Associate's Degree, Business Administration
Binghamton University
Master of Business Administration (MBA), Marketing
Universal Orlando Resort May 2013 - Present
Universal Orlando June 2011 - Present
Orlando Special Effects March 2009 - Present
Saddle Up Summer Horse Camp May 2009 - May 2011
North Carolina State University April 2008 - April 2009
Skills
Event Management, Event Planning, Entertainment, Social Media, Hospitality, Customer Service, Microsoft Office, Social Media Marketing, Tourism, Theatre, PowerPoint, Microsoft Excel, Marketing, Social Networking
Education
North Carolina State University 2010 — 2012
Master's degree, Parks, Recreation, Tourism and Sports Management
Appalachian State University 2002 — 2006
Bachelor's degree, Athletic Training/Trainer
Universal Orlando Resort April 2015 - Present
Carnival Cruise Lines May 2011 - October 2014
Walt Disney World 2009 - 2011
Disney Cruise Line 2007 - 2009
MovieMerch, LLC February 2005 - September 2008
Walt Disney Parks and Resorts Online 2005 - 2007
Walt Disney Imagineering 1995 - 2005
Skills
Creative Direction, Concept Design, Strategy, Team Leadership, Integration, User Experience, Concept Development, Leadership, 3D, Adobe Creative Suite, Information Architecture, Social Media, Management, Project Management, Design Management, Brand Development, Telecommunications, Mobile Devices, User Interface Design, Integrated Marketing, Online Marketing, Emerging Technologies, Satellite Communications, Entertainment, Marketing, Start-ups, Video, Collaboration, Guest Experience, Budgeting, Contracts, Estimating, Presentations, Requirements..., Problem Solving, Scheduling, Innovation, Staff Development, Technical Leadership, Installation Management, 3rd Party Partnerships, Operations Management
Education
California Polytechnic State University-San Luis Obispo 1991 — 1997
BS, Architectural Engineering
United Way of Weld County August 2013 - February 2015
United Way of Weld County April 2012 - April 2013
Cystic Fibrosis Foundation September 2011 - March 2012
American Diabetes Association September 2011 - December 2011
Universal Orlando Resort June 2009 - August 2009
Skills
Microsoft Excel, Microsoft Office, Spanish, Accounting, Data Entry, Information Systems, Inventory Management, Financial Accounting, Cost Accounting, Statistics, Management, Access, Recruiting, Human Resources, Reporting & Analysis
Education
Clemson University 2007 — 2011
Degree, Management, emphasis Human Resources
Jet Aviation May 2015 - Present
Vail Valley Jet Center January 2010 - May 2015
Marriott Vacation Club International June 2008 - February 2010
Ryan and Deslauriers December 2005 - December 2007
Universal Orlando Resort February 2001 - December 2005
Signature Flight Support September 1994 - February 1999
Skills
Integrated Marketing, Marketing Strategy, Marketing, Advertising, Creative Direction, New Business Development, Direct Marketing, Marketing Communications, Account Management, Leadership, Email Marketing, Strategic Planning, Social Media Marketing, Brand Management, Event Management, Public Relations, Event Planning, Digital Marketing, Customer Service, Budgets, Tourism, Online Advertising, Strategy, Product Marketing, Sales Management, Lead Generation, Trade Shows, Copywriting, CRM, Social Media, Online Marketing, Analysis, Hospitality, Program Management, Strategic Partnerships, Social Networking, Business Development, Corporate Communications, Market Research, Management, Competitive Analysis, Brand Development, Facebook, Brand Awareness, Entrepreneurship, Marketing Research, Marketing Management, Sponsorship, Product Development, Business Planning
Education
Colorado Technical University-Online 2011 — 2012
Master of Business Administration (MBA), Marketing, 3.8 GPA
University of Central Florida 1997 — 1999
B.S, Marketing
Universal Orlando Project ManagerUniversal Orlando ResortNovember 2014 - Present
Universal Orlando Resort August 2013 - November 2014
Universal Orlando Resort 2009 - August 2013
Universal Orlando Resort 2006 - 2009
DialAmerica 2000 - 2006
Skills
Budgets, Customer Service, Training, Leadership, Team Building, Management
Education
Anderson University (SC) 1993 — 1997
Bachelor's Degree, Business Management
Universal Orlando Resort January 2013 - Present
Universal Orlando Resort 2006 - December 2012
Universal Orlando Resort June 2001 - 2006
America's Health Network June 1997 - June 1999
The Providence Journal Company 1995 - January 1997
Skills
Licensing, Intellectual Property, Legal Research, Employment Law, Legal Writing, Strategic Alliances, Litigation, Entertainment, Corporate Law, Legal Affairs, Contract Negotiation, Commercial Litigation, Contract Law
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1991 — 1994
JD
Cornell University 1985 — 1989
B.A., Government
Universal Orlando Resort July 2014 - Present
Universal Orlando Resort May 2013 - June 2014
Universal Orlando April 2011 - May 2013
Universal Orlando Resort October 2008 - March 2011
Starwood Vacation Ownership December 2006 - September 2008
Clinique August 2005 - September 2006
Skills
Marketing Strategy, Marketing, Hospitality, Event Planning, Social Media Marketing, Marketing Communications, Customer Service, Sales, Email Marketing, Event Management, Integrated Marketing
Education
Auburn University 2001 — 2005
PrimeSport December 2014 - Present
Hilton Worldwide November 2012 - December 2014
Marriott Vacation Club International October 2009 - November 2012
Marriott Vacation Club International 2007 - November 2009
Einstein Networking September 2005 - July 2007
Universal Orlando Resort 2003 - 2005
Your Mom's Dog Marketing June 2001 - July 2003
Walt Disney World 1994 - 2002
Walt Disney World Inc August 1999 - July 2001
Skills
Omniture, Marketing, Web Analytics, Google Analytics, Product Marketing, Photoshop, HTML, Illustrator, CSS, XHTML, Experian Hitwise, Web Technologies, Alfresco, Email Marketing, SEO, Digital Marketing, Brand Management, Online Advertising, Web Design, Web Marketing, Digital Strategy, Site Optimisation, SEM, Segmentation, E-commerce, Online Marketing, Lead Generation
Education
Butler University - College of Business Administration 1989 — 1993
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Lowell High School 1984 — 1989
Orange Lake Resorts, Holiday Inn Club Vacations August 2015 - Present
Orange Lake Resorts, Holiday Inn Club Vacations March 2013 - July 2015
Orange Lake Resorts, Holiday Inn Club Vacations February 2012 - March 2013
Universal Orlando Resort April 2010 - February 2012
Universal Orlando Resort December 2007 - April 2010
International Financial Services March 2002 - April 2005
Skills
Bookkeeping, Tax Returns, General Ledger, Tax Preparation, Journal Entries
Education
Academy of Economic Studies, Bucharest Romania 1997 — 2001
Bachelor’s Degree, Financial Accounting Management/ Finance Bank Insurance and Stock Exchange Degree
Universal Orlando Resort 2004 - Present
Loews Hotels-Universal Orlando 2004 - 2013
WDW Swan and Dolphin 2001 - 2005
Skills
Hospitality Management, Hospitality, Tourism, Hospitality Industry, Hotels, Hotel Management, Meeting Planning, Revenue Analysis, Yield Management, Delphi, Resorts
Education
Cedar Crest College 1995 — 1999
Cherie Rivett & Associates, Inc. January 2002 - Present
Universal Orlando Resort July 1998 - January 2002
Frito-Lay June 1988 - July 1998
Education
Central Michigan University 1975 — 1979
B. S., Education
Universal Orlando Resort October 2014 - Present
Universal Orlando October 2012 - October 2014
Universal Orlando October 2008 - October 2012
Mountain View Las Altos High School District October 2002 - April 2006
PH Pavilion at San Jose 2004 - 2006
Bonfante Gardens 2003 - 2006
Paramount Canada's Wonderland May 1995 - September 2001
Skills
Pyrotechnics, Theme Parks, Special Effects, Event Management, Event Planning, Entertainment, Rigging, Live Events, Stage Lighting, Production Managment, Lighting Design, Theatrical Production, Lighting, Corporate Events, Stage Management, Festivals, AV, Production Management
Education
CEGEP - John Abbott College 1993 — 1996
Technical Theater
PCHS
Universal Orlando Resort November 2013 - Present
Shantyboy Studio 2011 - Present
Organic October 2013 - December 2013
Universal Orlando August 2013 - October 2013
Organic October 2012 - August 2013
Autoweek April 2013 - May 2013
Starkweather Arts Center April 2010 - November 2012
Autoweek June 2012 - August 2012
Birmingham-Bloomfield Art Center September 2009 - August 2012
Kristin Barr Inc. September 1996 - January 2011
Skills
Adobe Creative Suite, Creative Writing, Creative Problem Solving, Graphic Design, Social Media, Digital Marketing, Digital Media, Illustration, Vector Illustration, Web Design, Teaching, Window Displays, Volunteer Management, Event Management, Exhibition Management, Grant Writing, Fundraising, Art Exhibitions, Art Direction, Art, Illustrator, Press Releases, Creative Direction, Social Media Marketing, Advertising, Graphics
Education
College for Creative Studies 1992 — 1996
Bachelor of Fine Arts, Illustration
Universal Orlando Resort May 2008 - March 2010
Victoria's Secret June 2006 - January 2010
FalcoLytics - Google Adwords Independent Study January 2009 - May 2009
United States Naval Academy June 2007 - July 2007
Education
Bowling Green State University 2007 — 2010
BSBA, Marketing
ScribeAmerica December 2012 - Present
Men's Health Initiative July 2012 - December 2013
Universal Orlando Resort May 2011 - December 2013
Colavita USA June 2008 - July 2008
Richter Library January 2005 - May 2005
Skills
Teamwork, PowerPoint, Microsoft Office, Microsoft Excel, Customer Service, Public Speaking, Time Management, Microsoft Word, Data Analysis, Leadership, Research, Teaching
Education
University of Central Florida 2009 — 2013
Bachelor of Science (B.S.), Health Sciences - Pre-Clinical
University of Miami - School of Business 2005 — 2009
Bachelor of Business Administration (BBA), Human Resource Managment
Università degli Studi dell'Aquila 2006 — 2007
Business
Universal Orlando Resort June 2015 - Present
Studio Casa LLC January 2008 - May 2014
Marc-Michaels Interior Design April 2006 - November 2007
Innovative Source June 2000 - March 2006
Interplan Practice LTD July 1999 - February 2000
Eckerd 1990 - 1992
Skills
FF&E, AutoCAD, Space planning, Interior Architecture, Residential Homes, Furnishings, Furniture, Interior Design, Project Management, Project Planning, Consulting, Move Management, Procurement, Custom Finishes, Rendering, Home Staging, Floor Plans, Kitchen & Bath Design, Window Treatments, Commercial Design, Residential Design, Draperies, Custom Furniture, Retail Design, Sketching, Microsoft Office, Microsoft Excel, Microsoft Word, Design Research, Concept Design, Commercial Interiors, Cabinetry, Submittals, SketchUp, Architectural Drawings, Finish Selections, Upholstery, AutoCAD Architecture, Design Consulting, Space Planning
Education
Brenau University 2012 — 2012
Master of Fine Arts (MFA) Master Courses, Interior Design
Ringling College of Art and Design 1986 — 1990
Bachelor of Fine Arts Interior Design & Space Planning, Fider Accredited, Interior Design
Universal Orlando Resort August 2008 - Present
ALIO August 2000 - August 2008
Carlson Wagonlit Travel September 1998 - July 2000
Skills
Hospitality, Event Management, Hotels, Social Media Marketing, Customer Satisfaction, Event Planning
Education
Centennial College
Marketing Certificate
Centennial College
Travel and Tourism Certificate, Travel
Shaw College
Bachelor of Business Administration (BBA)
Vacation Strategy October 2014 - Present
Universal Orlando Resort July 2014 - February 2015
Kings Bowl America, LLC April 2013 - October 2014
The Walt Disney Company October 2013 - July 2014
The Walt Disney Company June 2012 - October 2013
Pretty Polly Productions January 2012 - May 2012
The Walt Disney Company October 2008 - April 2011
Skills
Entertainment, Event Management, Entertainment Industry, Event Planning, Social Networking, Tourism, Hospitality, Stage Management, Social Media Marketing, Resorts, Sales, Sales & Marketing..., Corporate Events, Customer Service, Parties, Sports Management, Birthday Parties, Sales Operations, Hospitality Industry, Social Media, Live Events, Coordinating Events, Private Events, Microsoft Excel, Acting, Theatre, Microsoft Office, Digital Media, Facebook, Dance, Talent Booking, Music, Music Industry, Leadership, Entertainment Management, Public Relations, Marketing, Management, Food & Beverage, Microsoft Word, Public Speaking, Time Management, PowerPoint
Education
Bay State College 2009 — 2012
Bachelor's degree, Entertainment Managment
Site Ground September 2014 - December 2014
IKEA Group May 2011 - August 2014
Universal Orlando Resort June 2010 - April 2011
Prestige Direct January 2010 - June 2010
Skills
40 WPM, PC & Mac platforms, WordPress, Word Processing, Microsoft Office, Social Media Marketing, Telephone Skills, Customer Service, Social Media, Teamwork, Time Management, Sales
Education
Baruch College, City University of New York (CUNY) 2015 — 2016
Bachelor's Degree, Marketing
Valencia College
AA, Business Administration
Universal Orlando Resort July 2015 - Present
Universal Orlando September 2013 - July 2015
Universal Orlando June 2011 - September 2013
Deccan Infotech (P) Ltd June 2004 - July 2009
Skills
COBIT, Data Analysis, IT Audit, ITIL, Sarbanes-Oxley Act, Security, Auditing, Business Analysis, COSO, Internal Audit, Internal Controls, Risk Assessment, ISO 27001
Education
ISACA - CISA 2004 — 2004
CISA, Information Systems Audit
Bangalore University 2000 — 2002
Masters, Business Administration
Kerala University 1996 — 1999
Bachelors, Commerce
Arc Thematic April 2014 - Present
Universal Orlando Resort 2012 - 2015
Universal Orlando Resort 2012 - 2015
Universal Orlando Resort 2012 - 2015
Education
ArtCenter College of Design 1994 — 1997
BS, Industural - Environmental
University of California, Santa Cruz 1988 — 1990
Bachelor's Degree, Economics
Chapman University 1985 — 1987
Universal Orlando Resort June 2014 - September 2015
The Daily Cafe June 2011 - May 2013
Samiro Services d/b/a Scientific Fire Prevention Co, Inc. February 2009 - December 2010
New Draulic Tools August 2008 - February 2009
The Gallery Restaurant & Bar October 2001 - July 2005
Skills
Project Management, Research, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Outlook, Microsoft Word, General Bookkeeping, Records Management, VAM Software, Spreadsheets, Reports & Proposals, Managing Database, Multi-line Phone System, New Business Development, Business Strategy, Management, Filing & Data Entry, 10 Key Data Entry, Mail Sorting &..., High Volume Copiers, Team Building, Budgets, Project Planning, Public Speaking, Time Management, Recruiting, Sales, Training, Payroll, Hiring, Administration
Education
Grace Institute 2005 — 2006
Business Administration Certificate, Business Administration
City University of New York-Hunter College 1999 — 2001
Bachelor’s Degree, Communication and Media Studies
Loews Hotels January 2015 - Present
Universal Orlando Resort May 2014 - December 2014
Loews Hotels February 2014 - May 2014
Loews Hotels July 2013 - February 2014
Loews Hotels August 2012 - July 2013
Universal Orlando July 2011 - February 2013
The Walt Disney Company January 2010 - August 2011
Kohl's Department Stores August 2010 - May 2011
Palace Entertainment August 2007 - October 2009
Skills
Disney, Theme Parks, Tourism Management, Rooms Division, Hotels, Team Leadership, Employee Training, Staff Development, Communication Skills, Cash Handling Experience, Guest Recovery, Guest Service Management, Retail, Front Office, Customer Satisfaction, Customer Service, Time Management, Food, Hospitality Industry, Hospitality Management, Hospitality
Education
Asnuntuck Community College 2008 — 2011
Associate of Science (A.S.), Business Administration and Management, General
Universal Orlando Resort June 2014 - Present
Orlando Weekly January 2013 - Present
Full Sail University February 2012 - Present
Universal Orlando Resort November 2010 - Present
Great Big Circle 2010 - Present
The Walt Disney Company May 2009 - Present
Jacob McAlister 2003 - Present
Skills
Singer, Tenor, Actor, Illustrator, Graphic Design, Artists, Corel Painter, Adobe Creative Suite, Father, Husband, Singing, Musical Theatre, Film, Theatrical Production, InDesign, Logo Design, Character Animation, Theatre, Music, Typography, Acting, Voice Acting, Entertainment, Art
Education
Ringling College of Art and Design 2000 — 2002
Illustration
Academy of Art University 2000 — 2000
Universal Orlando Resort February 2014 - Present
Wellesley College March 2012 - September 2015
Skills
Linguistics, Web Design, Statistics, SPSS, Qualtrics, Phonetics, Phonology, Sociolinguistics, Teaching, Social Media, Curriculum Design, Spanish, Research
Education
Penn State University 2015 — 2017
Master's degree, Applied Statistics
Wellesley College 2009 — 2013
BA, Cognitive & Linguistic Sciences
Université de Provence (Aix-Marseille I) 2011 — 2011
Licence, Sciences du langage
Universal Orlando Resort April 2014 - Present
Universal Orlando September 2011 - April 2014
Universal Orlando Resort September 2008 - September 2011
Skills
Event Management, Tourism, Customer Service, Hospitality, Event Planning, Marketing
Education
Campbell University 2001 — 2003
Bachelor's Degree, Business Administration and Management, General
East Carolina University 1999 — 2001
United States Marine Corps 2012 - Present
Universal Orlando Resort 2010 - 2012
Skills
Leadership, Military, Security Clearance, Microsoft Office, Military Operations, Military Experience, Training, Customer Service, Team Leadership, Management
Education
Arizona Western College 2013 — 2016
Cirque du Soleil September 2010 - Present
Cirque du Soleil October 2007 - September 2010
Cirque du Soleil February 2005 - 2006
Cirque du Soleil January 2004 - February 2005
Universal Orlando Resort January 1999 - September 2003
Amnesty International USA March 1993 - August 1995
Amnesty International USA February 1992 - February 1993
Skills
Business Analysis, Business Process..., Benefit Cost Analysis, IT Business Strategy, Requirements Analysis, Business Process, IT Solutions, Diagramming, Return on Investment, Workflow Diagrams, Activity Diagrams, Use Case Analysis, Flow Diagrams, Wiring Diagrams, Diagrams, Process, Use Case Diagrams, Project Management, Software Project..., Project Estimation, MS Project, Project Planning, Project Delivery, Project Coordination, Instructor-led Training, Technical Training, Software Quality..., Quality Assurance, User Acceptance Testing, ROIs, Return on Investment..., Microsoft Office, Visio, Technical Writing, Technical Documentation, Technical Support, Analysis, Functional Analysis, SharePoint, Business Process Mapping, Software Documentation, User Stories, Agile Project Management, Functional..., Production Support, Agile & Waterfall..., Data Modeling, Business Process Design, Documentations, Documentation
Education
Stony Brook University 1986 — 1990
Bachelor's Degree, Liberal Studies, Minor in Media Arts
Borough of Manhattan Community College 1991 — 1992
New York University 1995 — 1995
Film/Cinema/Video Studies
Valencia College 1998 — 2003
Cisco Networking Academy Program
College of Southern Nevada 2006 — 2009
Geographic Information Systems
CLEAR (clearme.com) January 2013 - February 2015
Universal Orlando Resort June 2012 - January 2013
Central Florida Lawn Equipment April 2009 - September 2009
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
Colorado Technical University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Marketing
University of Central Florida 2012 — 2013
Finance, General
Valencia College 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Walt Disney World June 2012 - Present
Marching Band Visual Arts April 2011 - Present
Universal Orlando Resort September 2013 - August 2014
Sears Holdings Corporation August 2010 - May 2012
Wren High School May 2008 - May 2012
America's Best Inns & Suites March 2002 - May 2006
Skills
Customer Service, Event Planning, Microsoft Word, Microsoft Office, PowerPoint, Sales, Teamwork, Leadership, Public Speaking, Customer Satisfaction, Guest Service Agent, Guest Service Supervisor
Education
Clemson University 2011 — 2012
Bachelor's Degree, Business Administration and Management, General
University of Alabama 2007 — 2011
Bachelor's Degree, Music Teacher Education
Universal Orlando Resort May 2009 - Present
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Social Media, Event Planning, Sales, Marketing, Event Management
Education
Adventist University of Health Sciences 2013 — 2016
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse, Junior
Valencia College 2008 — 2013
Associate of Arts (A.A.), General Studies
Aloft Orlando Downtown April 2015 - Present
Universal Orlando Resort May 2015 - July 2015
SeaWorld June 2014 - March 2015
RaceTrac Petroleum August 2013 - May 2014
Moe's Southwest Grill June 2009 - April 2013
Education
Hillsborough Community College 2015 — 2015
Associate of Arts (A.A.), Music Performance, General
Seminole State College of Florida 2013 — 2015
Transfer, Music Performance, General
Lake Brantley High School 2009 — 2013
High School Diploma, Music