Unum Company
Industry: Insurance company
DescriptionUnum Group is a Chattanooga, Tennessee-based Fortune 500 insurance company formerly known as UnumProvident. Unum Group was created by the 1999 merger of Unum Corporation and The Provident Companies and comprises three distinct businesses – Unum US, Unum UK, and Colonial Life. Headquarters: Chattanooga, Tennessee, United States CEO: Richard P Mckenney (May 2015–) Revenue: 11.05 billion USD (2016) Subsidiaries: Colonial Life & Accident Insurance Company,
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Unum Employees
Unum September 2012 - Present
BlueCross BlueShield of SC 1997 - 2012
Wachovia Bank February 1998 - March 2000
Skills
Network Security, RACF, Microsoft Exchange, Active Directory, ConsoleOne, Identity Management, Hitachi, Customer Service, Hands-on Training, Organization, Communication, Supervising, Information Security, Business Analysis, Project Planning, Technical Writing, Procedure Development, Procedure Manuals, Procedure Creation, Procedure Review, Oracle Applications, Personnel Matters, Hitachi Provisioning..., RSA SecurID, Disaster Recovery, Process Improvement, Requirements Analysis, Requirements Gathering, SDLC, SharePoint, Software Documentation, Training, Vendor Management
Education
Baker College Center for Graduate Studies 2004 — 2006
Master of Business Administration (M.B.A.), Business/Commerce, General
University of South Carolina-Columbia 1992 — 1997
Bachelor of Arts (BA), History
Cigna Group Insurance March 2011 - Present
CIGNA 2011 - Present
Unum February 2006 - March 2011
Unum July 2002 - February 2006
Skills
Claims Management, Management, Insurance, Process Improvement, Call Centers, Risk Management, Business Process..., Employee Benefits, Life Insurance, Underwriting, Leadership, Training, Customer Service, Health Insurance, Disability Insurance
Education
California State Polytechnic University-Pomona 1998 — 2000
Bachelor's in Behavorial Health, Social Psychology
Azusa Pacific University 1994 — 1997
Psychology
J.E.D Insurance and Financial Service Agency Inc. May 2008 - Present
J.E.D Insurance and Financial Services Agency, Inc. May 2008 - Present
Union Central September 2007 - May 2008
MassMutual Financial Group September 2001 - April 2006
Blue Cross Blue Shield of MA September 2000 - September 2001
Unum June 1997 - September 2000
Skills
Disability Insurance, Health Insurance, Employee Benefits, Dental, Group Benefits, Underwriting, Insurance, Life Insurance
Education
Assumption College 1993 — 1997
B.A., Social and Rehabilitation Services
Stelle Maris High School 1989 — 1993
Unum October 2012 - Present
Worcester Urological Associates May 2005 - October 2012
Worcester Urological Associates May 2005 - October 2012
Fidelity Investments June 2003 - May 2005
Fidelity Investments November 2001 - May 2003
Fidelity Investments September 2000 - October 2001
Clark University March 1997 - September 2000
Skills
Account Reconciliation, Risk Management, Medical Billing, Process Improvement, Invoicing, Insurance, Training, Microsoft Word
Education
Assumption College
Worcester State University
Bachelor of Arts, Business Adminstration; Human Resource Management
BlueCross BlueShield of Tennessee June 2013 - Present
BlueCross BlueShield of Tennessee June 2007 - June 2013
BlueCross BlueShield of Tennessee June 2005 - April 2007
Unum 1998 - 2005
Siskin Hospital 1996 - 1998
Pershing Yoakley & Associates 1995 - 1996
Walsh & Coyner 1991 - 1995
Skills
Auditing, Internal Audit, Internal Controls, Risk Management, Quality Assurance, Sarbanes-Oxley Act, Claim, GAAP, Financial Reporting, Accounting, Insurance, Process Improvement, CPA, Financial Analysis, SEC filings
Education
Auburn University 1986 — 1991
Bachelor of Science (B.S.), Accountancy
McCallie School
Exclusive Concepts Advertiser Account RepresentativeCJ Affiliate by ConversantFebruary 2014 - April 2015
Unum May 2011 - December 2013
Dunegrass Country Club February 2010 - May 2011
Ball and Buck May 2008 - May 2010
The Beauty Company August 2009 - December 2009
Skills
Social Media, Marketing, Social Media Marketing, Customer Service, PowerPoint, Microsoft Excel, Marketing Strategy, Sales, Microsoft Office, Sales Management, Social Networking, Disability Insurance, Outlook, Non-profit Volunteer, Office Administration, Account Management, Events Coordination, Event Management, Entrepreneurship, Small Business, Google Adwords
Education
Babson College 2004 — 2008
Bachelor of Science, Business, Entrepreneurship
The Madeira School 2000 — 2004
High School Diploma
Takeda Pharmaceuticals August 2004 - April 2014
Unum September 2001 - July 2004
Skills
Pharmaceutical Sales, Gastroenterology, Diabetes, Hypertension, Sales Effectiveness, Pharmaceutical Industry, Reports Analysis, Product Launch, Managed Care, Endocrinology, Cardiology, Rheumatology, Nephrology, Claims Management, Public Speaking, Athletics, Personal Training
Education
Azusa Pacific University
Bachelor of Arts (B.A.), Communication, General
L&A Lawn Care March 2015 - Present
Combined Insurance December 2013 - September 2014
Unum June 2013 - July 2013
Unum April 2012 - May 2013
First Southern State Bank October 2011 - April 2012
Madex Associates June 2010 - September 2010
Skills
Insurance, Microsoft Excel, Disability Insurance, Life Insurance, PowerPoint, Microsoft Word, Customer Service, Microsoft Office, General Insurance, Sales, Term Life Insurance, Employee Benefits, Public Speaking, Critical Illness, Whole Life, Telephone Skills, Invoicing, Life, Accident, Cold Calling
Education
Athens State University 2013 — 2015
Bachelor's degree, Elementary Education and Teaching, K-6
Athens State University 2010 — 2012
B.S., Management, minor in Marketing.
Northeast Alabama Community College 2009 — 2010
A.S., Business
North Sand Mountain High School 1996 — 2009
Advanced Diploma
Unum March 2015 - Present
Unum Insurance Company May 2012 - March 2015
Unum Insurance Company May 2010 - May 2012
Baylor School August 2008 - May 2010
Skills
Customer Service, Accounting, Social Media, Team Leadership, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Mainframe, Insurance, Account Management, Billing Systems, Term Life Insurance, Disability Insurance, Critical Illness, Accident Insurance, Whole Life, Voluntary Employee..., Group Benefit Plans, Access, Management
Education
Auburn University 2004 — 2008
Bachelor of Arts (B.A.), Fine/Studio Arts, General
Baylor School 1998 — 2004
High School Diploma
Unum August 2013 - Present
Starbucks 2006 - 2012
US Navy December 1994 - May 2000
Skills
Management, Weapons, Leadership, Training, Microsoft Excel, Sales, PowerPoint, Customer Service, Business Analysis, Research, Team Building, Team Management
Education
American Military University 2006 — 2009
Master of Arts (M.A.), History
Athens State University 2002 — 2003
Bachelor of Science (BS), Biology, General
Athens State University 2001 — 2002
Bachelor of Arts (B.A.), History
John C Calhoun State Community College 2000 — 2001
Bachelor of Science (BS), General Studies
AXA US February 2013 - Present
AXA Equitable December 2009 - February 2013
AXA Equitable May 2004 - December 2009
AXA Equitable February 1998 - May 2004
Unum July 1993 - December 1997
Unum June 1989 - July 1993
Skills
Insurance, Banking, Investments, Team Management, Series 7, Disability Insurance, Analysis, Customer Service, Outsourcing, Finance, Leadership, Employee Relations, Policy, Retirement Planning, Business Process...
Education
Assumption College 1985 — 1989
BA, Business Administration and Management, General
Unum August 2014 - Present
Kelly Services October 2013 - May 2014
James Corlew Chevrolet and Cadillac April 2013 - July 2013
Austin Peay State University September 2011 - January 2012
Skills
Microsoft Office, Research, Teamwork, Peer Mentoring, Social Media, PowerPoint, Microsoft Word, Public Speaking, Microsoft Excel, Public Relations, Event Management, Customer Service, Marketing, Event Planning, Time Management, Social Networking, Leadership, Data Entry, Strategic Planning, Team Leadership, Outlook, Higher Education, Non-profits, Fundraising, QuickBooks, Facebook, Spanish, Coaching, Access, Editing, Community Outreach, Leadership Development, Market Research, Team Building, Blogging, Social Media Marketing, Marketing Communications, Retail, Customer Satisfaction, Photoshop, Advertising, International Relations, Inventory Management, Teaching, Creative Writing, Data Analysis, Project Planning, Management, Proofreading, Sales
Education
Austin Peay State University 2009 — 2013
Bachelor of Business Administration (BBA), International Management
Austin Peay State University 2009 — 2013
Bachelors of Business Administration, International Business
ING November 2013 - Present
Benesyst, Inc. October 2010 - December 2012
Shavlik Technologies, LLC January 2006 - February 2010
ING Employee Benefits January 2005 - December 2005
Hartford Life April 2001 - July 2003
Unum January 2000 - April 2001
Unum January 1999 - January 2000
Unum September 1996 - December 1999
Skills
Call Center Architecture, Process Improvement, Customer Experience, Internal Controls, Operations Management, Cross-functional Team..., Leadership, Management, Account Management, Business Analysis, Employee Benefits, Marketing, Salesforce.com, Customer Service, Call Centers, Coaching, COBRA, Strategy, Risk Management, Flexible Spending..., Vendor Management, Training, Performance Management, Team Leadership
Education
Augsburg College
Unum December 2002 - Present
Windham Group October 2001 - December 2002
Easter Seals Massachusetts 2000 - 2001
Assumption College 2000 - 2000
Seven Hills Foundation 1996 - 2000
Skills
Disability Insurance, Case Managment, Vocational..., Vocation, Disability Management, Disabilities, Vocational Education, Job Search Strategies, Job Coaching, Workers Compensation, Transferable Skills, Rehabilitation..., Vocational Evaluation, Career Counseling, Case Management, Insurance, Rehabilitation, Resume Writing
Education
Assumption College 1988 — 1993
Master of Arts (M.A.), Rehabilitation Counseling
Assumption College 1988 — 1992
BA, Social and Rehabilitation Services
Nichols College 2015 - Present
Becker College 2015 - Present
Dane Street 2014 - 2015
Unum June 2012 - December 2014
Unum Insurance June 2009 - June 2012
New York Life 2009 - 2009
Bainbridge International 2008 - 2008
Bryant University 2008 - 2008
Avis and Northridge 2005 - 2007
Skills
Project Management, Competitive Analysis, Process Improvement, Analysis, Business Analysis, Public Speaking, Healthcare, Insurance, Presentations, Disability Insurance, Claims Management, Sales, Event Planning, Claims Resolution, Benefits Administration, Employee Benefits, Customer Service, Research, Leadership, Writing, Social Media Marketing, Marketing
Education
Bryant University 2007 — 2008
Master of Business Administration (M.B.A.), Management
Assumption College 2003 — 2007
Bachelor’s Degree, Major: Political Science Dual Minor: Law and Economics; Sociology, Magna Cum Laude
Tennessee Valley Authority April 2014 - Present
Tennessee Valley Authority October 2011 - Present
Tennessee Valley Authority October 2011 - Present
Unum July 2009 - April 2010
Kelly Services/Unum February 2009 - June 2009
East Alabama Medical Center August 2008 - December 2008
Education
Auburn University 2004 — 2008
Bachelors, Human Resource Management
Auburn University 2004 — 2008
Bachelor's Degree, Human Resource Management
Medical Protective September 2014 - Present
Unum June 2012 - September 2014
Coverys (formerly ProMutual Group) January 2011 - April 2012
ProMutual Group April 2006 - January 2011
ProMutual Group July 2004 - April 2006
Skills
Underwriting, Insurance, Liability, Professional Liability, General Liability, Umbrella, Renewals, Customer Service, Property & Casualty..., Commercial Lines, Umbrella Insurance, Account Management, Casualty, Claim, Disability Insurance
Education
Assumption College 2005 — 2007
Master of Business Administration, Business
Saint Anselm College 2000 — 2004
BA, Business
Holy Name Central Catholic High School 1996 — 2000
Unum June 2014 - Present
Fairchild Semiconductor June 2013 - August 2013
Insurance Marketing Agencies, INC. January 2013 - May 2013
Skills
Microsoft Excel, Data Analysis, Project Management, Leadership Development, Microsoft Office, Process Improvement, Workday, Google Apps, Communication, Social Media
Education
Assumption College 2010 — 2014
Bachelor of Arts (BA), Economics and Finance, 3.40
UTC Building & Industrial Systems June 2015 - Present
United Technologies September 2014 - June 2015
United Technologies June 2014 - August 2014
Unum January 2014 - April 2014
FamilyFun Magazine - Meredith Corp. June 2013 - August 2013
Worcester Business Journal January 2013 - April 2013
United Technologies May 2012 - August 2012
Dormify 2012 - 2012
Pine Knoll Day Camp, East Longmeadow Recreation Department June 2010 - August 2011
Local Professional Photographer April 2009 - August 2009
Education
Assumption College 2010 — 2014
Bachelor's Degree
East Longmeadow High School 2006 — 2010
Lincoln Financial Group July 2015 - Present
Unum Group 2006 - July 2015
Unum Group 2003 - 2006
Unum 1999 - 2003
Skills
Insurance, Reinsurance, Disability Insurance, Fellow of the Society..., Long-term Care, Employee Benefits, Financial Risk, Risk Management, Actuarial Science, Business Analysis, Strategic Financial..., Enterprise Risk..., Financial Analysis, Long Term Care Insurance, Analytics, Strategy, Metrics, Financial Planning, Health Insurance, Underwriting
Education
Assumption College 1981 — 1985
Bachelor of Science (BS), Mathematics
Unum May 2014 - Present
Assumption College August 2012 - May 2014
Sport Loft Ski and Snowboard Shop November 2008 - May 2014
Surfside Pool Company April 2008 - May 2014
Ball and Sargent, P.C. January 2013 - May 2013
Assumption College August 2011 - May 2012
Skills
Event Planning, Facebook, Fundraising, Insurance, Leadership, Policy, Sales, Social Media, Time Management
Education
Assumption College 2010 — 2014
Bachelor of Arts (BA), Organizational Communication and History
Assumption College August 2015 - Present
Northeastern University May 2012 - Present
Bay Path University November 2011 - Present
Wentworth Institute of Technology January 2013 - August 2015
Fitchburg State University 2012 - 2013
Unum 2006 - 2012
Unum March 2005 - August 2006
Unum 1998 - 2005
Skills
Higher Education, Management, Leadership, Business Writing, Change Management, Organizational..., Intercultural..., Teaching, Transformational..., Qualitative Research
Education
Fielding Graduate University 2012 — 2015
Doctor of Philosophy (Ph.D.), Human and Organizational Development
Clark University 1997 — 2010
Master of Science (M.S.), Communication
Assumption College 1989 — 1993
Bachelor of Arts (B.A.), Foreign Affairs
CoordEgy, Inc May 2006 - Present
Fidelity Investments September 1995 - September 2010
Unum January 1990 - August 1995
Unum 1982 - December 1990
Unum June 1979 - 1982
Skills
VSAM, JCL, COBOL, Excel, Word, PowerPoint, SAS, DB2, SQL, IBM Utilities, CLIST, CICS, Access, DB2/SQL, Fileaid, TSO, Programming, Business Analysis, Insurance, Mainframe, Databases, Software Development, Microsoft Office, Endevor, Operating Systems, MVS, MS Project, Problem Solving, Requirements Analysis, Documentation, Application Development, Unix, Intertest, Syncsort, SDSF, ISPF, JES2, SAS/SQL, SPUFI, QMF, IBM Assembler, OS/390, MVS/ESA, MVS/XA, VM/CMS, Software Documentation, User Acceptance Testing, SDLC, Leadership, Process Improvement
Education
Assumption College 1990 — 1999
BBA, Business Administration - Mgt.
Unum June 2015 - Present
Crossfit Worcester December 2013 - Present
Nordstrom November 2014 - June 2015
M. Rahal Jewelers June 2008 - June 2015
Nordstrom June 2014 - December 2014
Hannoush Jewelers January 2014 - May 2014
Enterprise Holdings August 2013 - January 2014
Dunkin' Brands May 2013 - August 2013
The Top Shop Salon August 2011 - May 2013
Ralph Lauren August 2008 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, HTML, English, Retail, Sales, Social Networking, Facebook, Leadership, Time Management
Education
Assumption College 2010 — 2014
Bachelor of Business Administration (BBA), Organizational Communication, General
Unum June 2014 - Present
Unum June 2005 - June 2014
Easthampton Savings Bank September 2000 - September 2004
Skills
Underwriting, Employee Benefits, Long Term Care Insurance, Claims Resolution, Risk Management, Professional Liability, Microsoft Office, Copy Editing, Leadership, Teamwork, Disability Insurance, Prezi, Microsoft Excel, PowerPoint, Financial Analysis, Payment Systems, Databases, Data Analysis, Social Media Marketing, Marketing, Real Estate, Public Speaking, Retail Banking, Grants, Treasury, Minute Taking, Customer Service, Process Improvement, Sales, Strategic Planning
Education
Assumption College 2012 — 2016
Master of Business Administration (MBA), Marketing
Framingham State College
Bachelor of Arts (BA), Economics
Maine Attorney General May 2015 - July 2015
Supreme Court of Vermont June 2014 - August 2014
Unum August 2012 - August 2013
Citibank February 2010 - June 2012
Citibank October 2008 - February 2010
Skills
Customer Service, Banking, Microsoft Excel, Research, Microsoft Office
Education
University of Maine School of Law 2013 — 2016
Juris Doctor
Bard College 2004 — 2008
Bachelors, Classics
All-Nations Insurance & Other Services January 2015 - Present
Goji August 2014 - Present
Bankers Life January 2014 - August 2014
Unum September 2006 - January 2013
Workers' Credit Union January 2001 - September 2006
Skills
Public Speaking, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Strategic Planning, Editing, Team Building, Process Improvement, Social Media, Marketing, Training, Management, Leadership, Insurance, Sales, Coaching, Leadership Development, Employee Training, Social Media Marketing, Healthcare, Recruiting, Business Strategy, Testing, Telephone Skills, Teaching, Finance, Outlook, Risk Management, Troubleshooting, Java, SQL, Advertising, Adobe Creative Suite, Claims Handling, claims, Claims Resolution, Workers' Compensation..., Disability Claims..., Disability Insurance, Life & Health Insurance..., Licensed to Sell..., Claim
Education
Bay Path University 2004 — 2006
Certified Financial Planner
Atlantic Union College 1996 — 2000
Bachelor's degree, History
Unum November 2012 - Present
OfficeTeam October 2012 - Present
Wright Express March 2012 - January 2013
Falmouth Country Club September 2011 - September 2012
Texas Roadhouse 2008 - 2011
Environment Maine June 2007 - August 2007
Skills
Customer Satisfaction, Microsoft Office, Call Center, Customer Experience, Microsoft Office 2007, Public Speaking, Conflict Resolution, Credit Cards, POS, Facebook, PeopleSoft, Windows, Organizational..., Organization, Microsoft Word, PowerPoint, Teamwork, Microsoft Excel, Customer Retention, Customer Service, Telephone Skills, Data Entry, Time Management, Outlook, Sales, Recruiting, Leadership, Team Building, Event Planning, Inventory Management, Cold Calling, Team Leadership, Call Centers, Retail
Education
Kaplan University 2010 — 2011
Legal Studies, General
Southern Maine Community College 2008 — 2009
Associate of Arts and Sciences (A.A.S.), Behavioral Sciences
Barry University 2007 — 2007
Bachelor of Arts (B.A.), Communication and Media Studies
Unum January 2015 - Present
Unum June 2013 - December 2014
Unum April 2011 - June 2013
Unum March 2010 - April 2011
Unum March 2007 - March 2010
Skills
Insurance, Disability Insurance, Underwriting, Employee Benefits, Business Analysis, Life Insurance, Project Management, Change Management, Continuous Improvement, Strategy Implementation, General Insurance, Claims Management, Process Improvement, Term Life Insurance, Team Building, Customer Service, Leadership, Strategic Planning, Training, Analysis, Negotiation, Management, Strategy
Education
Ashford University 2007 — 2009
MBA, Organizational Leadership
Baker College 2004 — 2007
Bachelor's, Business Administration and Management, General
Assumption College July 2011 - Present
Unum July 1996 - February 2011
The Shareholders Service Group, Westboro, MA 1995 - 1996
Allmerica Financial, Worcester, MA 1994 - 1995
United Way, Worcester, MA 1993 - 1994
Knight College Resource Group, Boston, MA 1992 - 1993
New Leader Newspaper, Spencer, MA 1986 - 1990
Skills
Advising Clients, Financial Aid..., Student Financial Aid, Research, Public Speaking, Leadership, Editing, Publication Development, Account Reconciliation, Claims Management, Claims Handling, Claims Review, Claims Consulting, Claims Resolution, Claims Investigations, Claims Auditing, Accountability, Data Reconciliation, Negotiation, Training, Fundraising, Event Management, Nonprofits, Higher Education, Student Affairs, Compliance Procedures, Career Counseling, Program Development, Staff Development, Data Analysis, Management, Student Development, Community Outreach, Employee Benefits, Policy, Time Management, Resume Writing, Process Improvement, Project Management, Leadership Development, Admissions, Analysis, Interviews, College Recruiting, Career Development, Employee Training, Insurance, Software Documentation, Conflict Resolution, Adult Education
Education
Assumption College 1990 — 1992
B.S., Marketing
DPHS 1984 — 1988
Assumption College
Master’s Degree, MBA
Austin Energy September 2010 - Present
Austin Energy December 2007 - September 2010
Unum 1999 - 2006
The Guardian Life Insurance Company of America January 2000 - December 2004
Education
Austin Community College 1992 — 1999
BA, Business
Charles River Press July 2003 - Present
Unum August 2004 - September 2013
The Falmouth Inn May 2002 - August 2004
Skills
Life Insurance, Publishing, Disability Insurance, Editing, Risk Management, Insurance, Customer Service, Underwriting, Relationship Management, Claims Management, Health Insurance, Call Centers, Leadership, Public Speaking, Employee Benefits
Education
University of Southern Maine 2002 — 2003
English Literature, English, Political Science
University of Maine 1995 — 1999
English Literature, English, Political Science
The American School In London 1990 — 1992
Babson College
Business Management
UnitedHealthcare October 2010 - Present
Humana April 2008 - June 2010
Principal Financial Group January 2007 - April 2008
MetLife April 2004 - November 2006
Unum February 1999 - April 2004
Skills
New Business Development, Health Insurance, Insurance, Sales, Employee Benefits, Account Management, Small Business, Strategy, Management, Underwriting, CRM, Customer Retention
Education
Austin Peay State University 1997 — 1999
Bachelor of Science, Communication Arts
Hopkinsville Community College 1997 — 1999
Associate of Arts, General Studies
Unum May 1996 - August 2015
Work 'n Gear May 1993 - May 2002
Skills
Customer Service, Employee Benefits, Microsoft Excel, Insurance, Claims Management, Life Insurance, Claim, Management, Risk Management, Leadership, Training, Underwriting, Process Improvement, Health Insurance
Education
Assumption College 1992 — 1996
Bachelor of Business Administration (BBA), Management
Guardian Life March 2014 - Present
Unum June 2008 - March 2014
The Hartford February 2005 - June 2008
Sun Life Financial February 2004 - February 2005
Unum March 1985 - February 2005
New England Financial 1980 - 1985
Skills
Disability Insurance, Insurance, Employee Benefits, Property & Casualty..., Health Insurance, Long-term Care, Workers Compensation, Customer Service, Benefits Administration, Term Life Insurance, Team Building, Account Management, Life Insurance, Claim, Health Savings Accounts, Underwriting, Brokers, Training, Accident, Commercial Insurance, Critical Illness
Education
Babson College
MBA, Marketing
Boston College
B.A., Sociology
Catholic Memorial High School
College Prep
The Hartford May 2011 - Present
The Hartford March 2004 - May 2011
Unum 1999 - March 2004
Skills
Customer Service, Renewals, Claims Resolution, Disability Insurance, Disability Management, Enrollment Services, Billing Solutions, Presentations, Collaborative Problem..., Project Planning, Employee of the Month, PeopleSoft, Case Managment, Prism, Microsoft Office, Lotus Notes, Sametime, WebEx, Time Management, Organizational..., Performance Metrics
Education
Asnuntuck Community College 1995 — 1998
Associates of Business Administration, Business Administration
Enfield High School 1991 — 1995
High School Diplmoa, Business
BlueCross BlueShield ofTennessee January 2007 - Present
Unum 2003 - 2007
Skills
VB.NET, ASP.NET, Disaster Recovery, C#, Web Applications, Insurance, Project Management, Microsoft SQL Server, SQL, SDLC, Business Analysis, Visio, IT Strategy, Software Project..., Software Documentation, Requirements Analysis, Systems Analysis, Requirements Gathering, Databases, DB2, SharePoint, Enterprise Architecture, T-SQL, Data Warehousing, Business Intelligence, Data Modeling, SSRS, Database Design
Education
University of Central Florida 1978 — 1980
Bachelor of Business Administration (BBA), Finance
Valencia Community College 1976 — 1978
Associate of Arts (A.A.)
Auburn University 1975 — 1975
Unum February 1983 - January 2005
Skills
Community Development, Marketing, Publicity, Event Planning, Organization, Follow-through Skills, Project Coordination, Communication Skills, Nonprofits, Corporate Communications, Proposal Writing, Media Relations, Program Management, Program Development
Education
Assumption College
BS
Must've Done Something Good March 2005 - Present
Unum October 2001 - May 2004
The Hanover Insurance Group October 1997 - March 2000
Skills
Fiction Writing, Editing, Leadership, Tutoring, Creative Writing, Teaching Writing, Writing, Humorous Fiction, Teaching, Journalism, Web Content, Newsletters, Proofreading, Books, Freelance Writing, Underwriting
Education
Assumption College 1993 — 1997
B.A., English
United Site Services December 2011 - Present
United Site Services January 2007 - November 2011
Unum June 2001 - January 2007
Skills
Claims Management, Analysis, Spanish, Workers Compensation, Access, Claim, Insurance, Risk Management, Process Improvement, Budgets, Operations Management, Strategic Planning, Microsoft Excel, Customer Service, Financial Analysis, Team Building, Disability Insurance, Negotiation, Liability, Commercial Insurance, Property, Training, Forecasting, Contract Negotiation
Education
Nichols College 2002 — 2006
MBA, Business
Assumption College 1997 — 2001
Bachelor, Business
Unum July 2013 - Present
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Disability Insurance, Employee Benefits, Insurance, Customer Service, Outlook, PowerPoint, Claim, Benefits Administration, Data Entry, Health Insurance, Sales, Underwriting, Life Insurance
Education
Ashford University 2008 — 2013
Bachelor of Arts (B.A.), Early Childhood Education & HR Management
Deering High School 1995 — 1999
High school diploma, College courses/general
FairPoint Communications February 2015 - Present
Shalom House October 2014 - November 2014
Unum February 2014 - October 2014
Nezinscott Farm and Cafe August 2013 - December 2013
Chico's FAS Inc. November 2011 - October 2013
Verizon January 2003 - March 2010
Verizon September 2001 - January 2003
Verizon December 1999 - September 2001
Verizon June 1993 - December 1999
Skills
HR Policies, Labor Relations, Sales Management, Team Leadership, Master Scheduling, Benefits Administration, Sales Compensation
Education
Assumption College 2011 — 2015
Bachelor of Science (BS), Social Sciences
Assumption College 1997 — 2011
Bachelor of science, Social Sciences
Unum June 2015 - Present
Central Maine Medical Center July 2014 - June 2015
Central Maine Medical Center November 2012 - July 2014
McKesson Provider Technologies May 2011 - November 2012
McKesson Provider Technologies May 2010 - March 2011
Skills
Access, SQL, Microsoft SQL Server, Data Analysis, Databases, Cerner CCL, Crystal Reports, Business Intelligence, Troubleshooting, VBA, Agile Methodologies, Scrum, Software Implementation, Allscripts EPSi, Microsoft Excel, Relational Databases, Healthcare, Healthcare Information..., Spreadsheets, Database Design, Query Writing, Epic Systems, Visual Basic, VBA Programming, System Administration, Cerner, SSIS, Microsoft Access, Healthcare..., SSMS, Meaningful Use, EHR
Education
Central Maine Community College 2011 — 2014
Associate of Science (A.S.), Computer Technology/Computer Systems Technology, 3.95 GPA
Ashworth University 2010 — 2011
Certificate, PC Training, A
Ashworth University 2009 — 2011
Associate of Science (A.S.), Business Administration and Management, General, 3.89 GPA
Deloitte August 2014 - Present
Belmont University May 2012 - August 2014
Direct General Insurance May 2013 - December 2013
Paycor 2012 - 2013
AT&T Mobility April 2010 - May 2012
AT&T Mobility April 2010 - September 2010
Unum September 2007 - April 2010
Makai 2006 - 2007
HighLand Productions 2004 - 2005
National Standard Parts Associates 2003 - 2004
Skills
Financial Statement..., Financial Accounting, Hospital Revenue Cycle, Account Management, Leadership, Selling, Management, Marketing, Key Account Management, Health Care Reform, Budgets, Customer Service, Customer Relations, Mobility Applications..., Auditing Standards, Sarbanes-Oxley Act, Fixed Asset Depreciation, Team Building, Team Leadership, Microsoft Office
Education
Belmont University 2012 — 2014
Master of Business Administration (M.B.A.), Accounting
Auburn University 2003 — 2007
B.S., Economics
Alabama School of Mathematics and Science 2000 — 2003
HS, Concentration in Philosophy
Domino Media Group August 2015 - Present
Nasty Gal April 2014 - May 2015
Darling Magazine LLC February 2013 - May 2015
Unum July 2012 - March 2014
Nordstrom June 2011 - June 2012
Azusa Pacific University May 2010 - May 2011
Skills
Leadership, Training, Management, Research, Event Planning, Marketing, Leadership Development, Program Management, Entrepreneurship, Public Speaking, Coaching, Microsoft Office, Teamwork, Sales, Salesforce.com, Fashion, Data Analysis, Administrative..., PowerPoint, Microsoft Excel, Microsoft Word, Strategic Planning, Blogging, Editing, Customer Service, Photoshop, Time Management, Copywriting
Education
Azusa Pacific University 2007 — 2011
Bachelor of Arts, Business Administration, Minor Journalism
West Tatnuck School May 2015 - Present
Unum July 2013 - May 2015
Worcester District Court August 2012 - December 2012
Skills
Customer Service, Employee Benefits, Microsoft Excel, Insurance, Disability Insurance, Claims Management, Written Correspondence, Telephone Skills, Inventory Management, Driving Results, Teaching, Delegation
Education
Assumption College 2009 — 2013
Bachelor's degree, Human Services and Rehabilitation Studies
Lowell High School 2005 — 2009
High School
Prudential International July 2015 - Present
Prudential Financial June 2013 - July 2015
CIGNA August 2010 - June 2013
Unum 2000 - 2010
State Farm Insurance March 1996 - June 2000
Bank of America January 1995 - February 1996
Skills
Problem Solving, Employee Relations, Project Management, Customer Service, Hospitality, Innovation, Kaizen, Leadership, Negotiation, Office Management, Quality Management, Organizational..., Cross-functional Team..., Diversity, workforce optimization, Operations Management, Insurance, Leadership Development, Vendor Management, Disability Insurance, Team Leadership, Process Improvement, Administración y...
Education
Cal Poly Pomona 2010 — 2011
Six Sigma Certificate, Black Belt
Caltech 2008 — 2008
Project Management
Azusa Pacific University 2003 — 2005
Master's Degree, Organizational Management
CSULA 2000 — 2002
Bachelor's, Psychology
CEU Institute July 2012 - July 2014
Healthfirst March 2011 - August 2011
CuraScript, Inc. An Express Scripts Co. February 2010 - October 2010
The Hartford October 2006 - November 2009
Integrated Insurance Services June 2005 - August 2006
Unum January 2004 - February 2005
Unum January 2002 - February 2004
Unum May 2000 - January 2002
Skills
Training, Insurance, Performance Management, Employee Benefits, Strategic Planning, Customer Service, Employee Relations, Cross-functional Team..., Benefits Administration, Public Speaking, Client Presentation, Call Centers, Report Writing, Change Management, Development Of Employees, Team Leadership, Enrollment Management, Open Enrollment, Online Enrollment, Facilities Management, Vendor Management, Coordinating Meetings, Trade Shows, Client Liaison, Salary Review, Performance Appraisal, Workforce Management, Life Insurance, Disability Insurance, Workshop Facilitation, Call Center, Technical Writing, Freelance Writing, Florida Notary, Remote Locations, Benefit Fairs, Group Meetings, Meeting Facilitator, Travel, Leadership, Recruiting, Management, Account Management, Maintaining Strong..., Human Resources, Sales, Process Improvement, Coaching, Onboarding, Team Building
Education
Azusa Pacific University 2008 — 2010
Master of Arts, Organizational Leadership
University of Redlands 1990 — 1993
Bachelor of Science, Business and Management
Assumption College August 2010 - Present
Body Therapeutics August 2009 - Present
Zen Training Center, Inc. June 1999 - Present
Worcester Young Businessmen's Association August 2011 - July 2015
Boston University September 2004 - May 2012
Focus Leadership March 2006 - August 2010
Boston University September 2004 - December 2008
Unum August 2002 - August 2004
Smith Barney August 2000 - August 2002
AIDS Project Worcester 1999 - 2000
Skills
Matlab, Entrepreneurship, Biomechanics, Dynamical Systems, Teaching Experience, Gait Analysis, SPSS, Motion Analysis, Motion Control, Direct Sales, Teaching, Research, Science, Public Speaking, Statistics, Mentoring, Data Analysis, Coaching, Writing, Leadership Development, Team Building, Strategic Planning, Business Strategy, Team Leadership, Healthcare, Higher Education, Marketing Strategy, Proposal Writing, Analysis, Problem Solving, Programming, Customer Relations, Kinetics, Kinematics, Community Outreach, Teacher Training, Workshop Facilitation, Leadership, Physical Therapy, Student Development, Staff Development, Program Development, University Teaching, EMG
Education
Boston University 2004 — 2012
Doctor of Science (Sc.D.), Human Movement Sciences, 3.92
Assumption College 1999 — 2000
Master of Arts (MA), Rehabilitation Counseling, 3.96
Assumption College 1997 — 1999
Bachelor of Arts (B.A.), Social & Rehabilitation Sciences, 3.97
Springfield College 1995 — 1997
Rehabilitation Sciences
Wachusett Regional High School 1991 — 1995
Paul P. Pacchiana, Esq. January 2015 - May 2015
John Webb Legal Group July 2014 - December 2014
Florida Office of the Attorney General June 2014 - August 2014
20th Judicial Circuit , Fort Myers, FL January 2014 - May 2014
Terrence F. Lennick July 2013 - September 2013
Unum November 2011 - May 2012
Congressman Chuck Fleischmann May 2011 - November 2011
Skills
Legal Research, Legal Writing, Westlaw, Public Speaking, Microsoft Office
Education
Ave Maria School of Law 2012 — 2015
Juris Doctor (J.D.)
University of Cologne 2013 — 2013
European Union Law - Business law, IP/Copyright
University of Tennessee-Knoxville 2007 — 2011
Bachelor's Degree, Political Science and Government
Iron Wolf Consulting, LLC September 2015 - Present
State of Georgia - State Accounting Office January 2015 - September 2015
KPMG September 2012 - January 2015
Unum May 2011 - December 2011
Benchmark Consulting May 2010 - August 2010
Wake Forest University January 2010 - May 2010
Wake Forest University January 2008 - May 2010
Skills
Team Leadership, XP, Microsoft Excel, Microsoft Office, OS X, Oracle Fusion, Security, Marketing
Education
Auburn University, College of Business 2010 — 2012
ISMN, Management of Information Systems
Wake Forest University 2007 — 2010
Unum September 2009 - Present
Assurant Solutions 2013 - Present
MetLife June 2013 - Present
Hodges-Mace Benefits Group, Inc. March 2013 - Present
VSP September 2010 - Present
Benefit Communications Inc. September 2010 - Present
Rosane Robert 2009 - 2013
Farmers Insurance November 2006 - 2008
Tellabs 1994 - 2002
Skills
Instructional Design, Bilingual-Spanish, Insurance, Workers Compensation, General Liability, Legal Liability, Interviews, Employee Benefits, Whole Life, Disability Insurance, Accident, Training, Recruiting, Term Life Insurance, Health Insurance, Customer Service, Life Insurance, Long-term Care, Critical Illness, COBRA, Brokers, Open Enrollment, Voluntary Employee..., Universal Life, Flexible Spending..., Benefits Administration, Long Term Care Insurance, Cafeteria Plans, Medicare, Property & Casualty..., Dentistry, 401k, Claim, Accident Insurance, Group Insurance
Education
Aurora University 2000 — 2002
B.S., Organization Management
College of DuPage 1999 — 2002
A.G.S., General Studies
CTS, Inc. June 2015 - Present
Partpic June 2013 - Present
Auburn University May 2012 - Present
Unum June 2014 - August 2014
Skills
Programming, Java, PHP, HTML, Databases, SQL, Computer Science, C#, Data Analysis, C++, Python, C, Tutoring, Microsoft Word, PowerPoint, Statistics, Teaching, Research, Public Speaking, Software Design, Counseling, QlikView Development
Education
Auburn University 2011 — 2015
Unum March 2013 - Present
ExamFX March 2011 - September 2012
ExamFX August 2010 - March 2011
Freightquote.com August 2008 - August 2010
Freightquote.com August 2006 - August 2008
Kansas University Endowment Association February 2001 - August 2006
Skills
Customer Relations, Excel, Word, Strategic Planning, Budgeting, Microsoft Office, Account Management, Marketing Strategy, Social Media, Negotiation, Problem Solving, PowerPoint, Selling, Outlook, Call Center, Planning, Contract Negotiation, Forecasting, Public Speaking, Team Building, Coaching, Customer Service, Microsoft Word, Insurance, New Business Development, Direct Sales, Customer Satisfaction, Sales, Sales Management, Sales Process, Recruiting, Cold Calling, Salesforce.com, Customer Retention, Management, Employee Benefits, Sales Operations, Marketing, Training, Sales Presentations, Term Life Insurance, Disability Insurance, Accident Insurance, Voluntary Employee..., Group Insurance, Business Development, B2B, Networking
Education
Baker University 2008 — 2010
MBA, Business Administration and Management, General
The University of Kansas 2000 — 2006
Bachelors, Psychology & Business
Unum June 2015 - Present
Y.O.U., Inc. September 2014 - December 2014
Skills
Social Media, Data Entry, Windows, Microsoft Office, Time Management, Teamwork, PowerPoint, Microsoft Word, Facebook, Customer Service, Social Networking, Cashiering, Food Preparation, Psychology, HRIS Database Management
Education
Assumption College 2011 — 2015
Bachelor of Arts (B.A.), Business Management, Psychology
National University of Ireland, Galway 2014 — 2014
Pacific Resources July 2013 - Present
Unum June 1995 - July 2013
Skills
Disability Insurance, Benefits Administration, Public Speaking, Health Savings Accounts, Claims Management, Underwriting, Long-term Care, CRM, Life Insurance, Insurance, Brokers, Employee Benefits, Health Insurance
Education
Augustana College 1991 — 1995
Bachelor of Arts, English
Unum December 2013 - Present
Unum April 2007 - December 2013
Turner Broadcasting System April 2004 - March 2007
Skills
Web Development, .NET, Databases, SDLC, Microsoft SQL Server, Business Analysis, Mobile Applications, Agile / Scrum, HTML 5, CSS3, Web API, JavaScript, KnockoutJS, Continuous Integration, Selenium Testing, Jenkins, MongoDB
Education
Auburn University 1981 — 1985
Bachelor of Science (B.S.), Computer Science
Staples March 2013 - Present
Staples March 2007 - March 2013
Unum February 1988 - March 2007
Skills
e-Discovery, Litigation Hold, Employment Law, Litigation, Litigation Support, Contract Negotiation, Training, Intellectual Property, Customer Service, Privacy Law, Commercial Litigation
Education
Assumption College 1991 — 1994
Bachelor of Business Administration (BBA), Business Administration and Management, General, Graduate
Becker College 1985 — 1987
Associate's degree, Business Administration and Management, General, Graduate
Taylor Business Institute, Raritan, New Jersey 1982 — 1983
Paralegal, Law
ASSA ABLOY Door Security Solutions - US June 2015 - July 2015
Volkswagen of America, Inc February 2015 - June 2015
i-ADVANTAGE Corporation June 2014 - January 2015
Belcan TechServices February 2014 - April 2014
Lectrus Corporation March 2013 - January 2014
Mediware Information Systems July 2012 - January 2013
Unum July 2001 - April 2012
Lifetouch November 1997 - June 2001
Advantage Showare, Inc. January 1983 - August 1997
University of Kentucky August 1982 - June 1996
Skills
C#, JavaScript, GUI development, GDI+, Object Oriented Modeling, SQL Server, T-SQL, Data Modeling, Database Development, Systems Analysis, Business Rules, Workflow Analysis, Generics, Reflection, Serialization, LINQ, XML, Animation, Application Design, Application Development, Dashboards, Performance Monitoring, Systems Monitoring, DHTML, JSON, Visual Basic, VBScript, Objective-C, MVC, SQLite, Google API, Adaptive Systems, Active Directory, Microcontrollers, Hardware Interfacing, Ffmpeg, Mixed Signal, Schematic Capture, Board Layout, Pattern Recognition, Hypothesis Testing, Multivariate Statistics, Linear Regression, ANOVA, Psychoacoustics, Web Services, Software Development, Software Design, Microsoft SQL Server, Dashboard
Education
University of North Texas
Doctor of Philosophy (Ph.D.), Music (dissertation in physics)
University of Arkansas at Fayetteville
M.Ed.
Azusa Pacific University
Bachelor of Arts (B.A.), Music Education
University of Arkansas at Monticello
B.M.E., Music
Unum June 2004 - Present
New England Claim Association June 2012 - Present
New England Claim Association June 2011 - June 2012
New England Claim Association June 2010 - June 2011
SunLife Financial May 2000 - June 2004
Allmerica March 1999 - May 2000
The Paul Revere Life Insurance Company June 1979 - March 1999
Skills
Disability Insurance, Life Insurance, Claims Management, Health Insurance, Accounting, Customer Service, Disability Taxation, HIA - Health Insurance..., PAHM - Professional..., MHP - Managed..., Insurance, Disabilities, Claim, Workers Compensation
Education
Assumption College
Business
Unum October 2011 - Present
sims premier fitness September 2009 - July 2011
Sims Premier Fitness September 2009 - June 2011
YWCA of Worcester May 2000 - May 2010
Unum June 1997 - January 2000
Flagship Bank and Trust June 1995 - June 1997
Education
Assumption College 1993 — 1997
Bachelor of Arts, Accounting
Unum December 2013 - Present
Unum November 2004 - Present
Unum January 2004 - Present
Unum February 2002 - November 2004
Unum January 2003 - January 2004
Unum January 2002 - January 2003
Unum February 1998 - June 2002
Unum January 1999 - January 2002
Education
Austin Peay State University 1992 — 1994
B.S., Mass Communication/Media Studies
Austin Peay State University
B.S, Mass Communications; Public Relations
The University of Tennessee at Chattanooga 1990 — 1992
Public Relations, Advertising, and Applied Communication
BlackRock February 2015 - Present
IBM May 2014 - February 2015
IBM January 2014 - May 2014
IBM February 2012 - January 2014
IBM February 2011 - February 2012
IBM September 2000 - February 2011
Unum October 1989 - September 2000
Skills
PMP, Program Management, Outsourcing, Project Portfolio..., Data Center, ITIL, Project Management, PMO, Management, IT Management, CRM, Information Technology, IT Strategy, Leadership, IT Outsourcing, Service Delivery, Resource Management, Integration, Project Delivery, Vendor Management, IT Service Management, Business Strategy, Strategic Planning
Education
Baldwin-Wallace College 1984 — 1987
Bachelor of Arts (BA)
Unum July 2014 - Present
Chili's May 2011 - July 2014
Assumption College August 2011 - May 2014
Assumption College September 2010 - May 2013
RDW Group January 2013 - April 2013
Skills
Leadership, Spanish, Business Analysis, Business Strategy, Social Media, Social Networking, Strategic Communications, Spanish-speaking, Microsoft Office, Public Speaking, Microsoft Excel, Microsoft Word, Team Building, Program Development, Team Leadership, Leadership Development, Conflict Resolution, Research, Marketing Strategy, Market Analysis, Operations Management, Data Analysis, Translation, Customer Service, PowerPoint, Proofreading, Media Relations, Blogging, Press Releases
Education
Massachusetts College of Pharmacy and Health Sciences 2015 — 2017
Master’s Degree, Public Health
Assumption College 2010 — 2014
Bachelor of Arts (B.A.), International Business and Spanish
Universidad de Granada 2013 — 2013
Spanish Language and Spanish Business Practices
La Salle Academy 2006 — 2010
High School Diploma
Junior Achievement of Northern New England August 2014 - Present
Unum January 2012 - Present
Sun Life Financial June 2011 - January 2012
Sun Life Financial 2008 - 2011
Sun Life Financial 2004 - 2008
Skills
Employee Benefits, Risk, Insurance, Health Insurance, Disability Insurance, Group Insurance, Underwriting, Customer Service, Leadership, Coaching, Microsoft Excel, Project Management, Life Insurance, Public Speaking, Sales, Account Management, Training, Access, Financial Risk, Brokers, Claim, Term Life Insurance, Process Improvement
Education
Assumption College 2000 — 2004
Bachelor's, Economics
Auburn High School
Fun Fitness - The Healthy Habit of Play May 2010 - Present
Write Results November 1996 - Present
Keller Williams West Sound June 2011 - October 2011
Keller Williams Realty September 2007 - November 2010
Franke Tobey Jones 2006 - 2007
Hocus Focus June 2003 - September 2006
Daylight Software May 2000 - August 2000
Liberty Mutual Insurance November 1996 - May 2000
Redkey Associates February 1990 - June 1997
Unum February 1986 - February 1990
Skills
Wrting, Organizing, Teaching, Customer Relations, Interpersonal Skills, Seniors, Writing, Real Estate, Blogging, Editing
Education
University of Southern Maine 1986 — 1987
Communication
University of Maryland College Park 1971 — 1973
Art History, Computer Science
Montgomery College 1970 — 1971
Spanish
Baldwin Wallace University 1964 — 1965
Philosophy
Richard Montgomery High School 1961 — 1964
Federated Life Insurance Company August 2010 - Present
Society of Actuaries June 1995 - Present
Unum May 2008 - July 2010
Milliman 2006 - 2008
Principal Financial Group 1997 - 2006
Assurant Employee Benefits 1995 - 1997
Securian Financial Group 1986 - 1995
Skills
Actuarial Science, Insurance, Product Development, Reinsurance, Life Insurance, Health Insurance, Underwriting, Disability Insurance, Risk Modeling, Economic Capital, Actuaries, ALM, Enterprise Risk..., Financial Risk, Valuation
Education
Augustana University (SD) 1981 — 1985
BA, Math, Secondary Education
Windom Area High School 1978 — 1982
HS Diploma
HealthCoachTraining.com/lisa ManagerBirch TelecomMarch 1999 - March 2002
Unum 1996 - 1998
Education
Baker University 1988 — 1992
Riegal Property Management December 2012 - Present
Unum November 2012 - Present
Fuller Theological Seminary August 2011 - November 2012
Skills
Liturgy development, Research, Disability Insurance, Customer Service, Church Events, Volunteer Coordination, Community Outreach, Public Speaking, Text Editing, Claims Management, Employee Benefits, Non-profit Volunteering, Non-profit Leadership, Facilities Management, Copy Editing, Team Building, Volunteer Recruiting, Tutoring, Microsoft Excel
Education
Fuller Theological 2011 — 2021
MDIV
Azusa Pacific University 2003 — 2009
BA, History
Unum October 2009 - Present
Unum February 2005 - October 2009
Unum October 1999 - February 2005
EcoTarium September 1998 - October 1999
Holiday Inn Hotel & Suites January 1997 - August 1998
Skills
Health Insurance, Leadership, Risk Management, Process Improvement, Insurance, Disability Insurance, Claim, IDI, Customer Service, Employee Benefits, Underwriting, Management, Life Insurance, Claims Management, Long-term Care, Claims Handling, Claim Investigation, Claims Resolution
Education
Babson College 1989 — 1993
Business Administration and Management, General
B3 AND CO July 2010 - December 2010
TAG Creative April 2008 - July 2010
TAG Creative April 2006 - April 2008
B3 AND CO February 2005 - March 2006
Unum March 2003 - January 2005
T-Mobile February 2002 - November 2002
VoiceStream (T-Mobile) July 2001 - February 2002
PowerTel (T-Mobile) September 2000 - July 2001
Skills
Integrated Marketing, Advertising, Marketing Communications, Creative Direction, Social Media Marketing
Education
Auburn University 1996 — 2000
BS, Business Administration, Marketing
Unum December 2010 - Present
Bowditch & Dewey, LLP August 2007 - June 2011
Genzyme Corporation April 2007 - August 2007
Allmerica Financial Corporation July 2000 - May 2006
The Hanover Insurance Group September 1998 - July 2000
PFPC, fomerly First Data Coporation June 1996 - September 1998
Skills
Life Insurance, Insurance, Relationship Management, Projects, Process Improvement, Customer Service, Quality Assurance, Claim, Analysis, Series 6, Management, Disability Insurance, Training, Mutual Funds, Investments, Call Centers, Risk Management, Underwriting, Employee Benefits
Education
Assumption College 2011 — 2015
Master of Business Administration (MBA), Economics, Finance, Accounting, GPA - 3.925
Assumption College 2008 — 2010
Bachelor's, Economics
Mount Wachusett Community College 2006 — 2008
Associates, Paralegal
Wachusett Regional High School 1985 — 1989
Diploma
Unum October 2002 - Present
American Express Business Travel December 1987 - October 2002
Skills
Customer Retention, Microsoft Excel, Customer Satisfaction, Customer Service, Account Management, Strategic Planning, Call Center, Leadership, Team Leadership, Team Building, Call Centers, Program Management, Training, Leadership Development
Education
Assumption College 1995 — 1998
Master of Arts (MA), Counseling Psychology
Salem State College 1980 — 1983
Bachelor’s Degree, Geography/Travel Management
IT Services and Support November 2013 - August 2014
Shaw Industries June 2007 - November 2013
Shaw Industries March 2006 - June 2007
McKee Foods Corporation May 2005 - June 2006
Unum August 2002 - July 2004
Skills
Networking, Servers, Windows Server, Operating Systems, Technical Support, Data Center, Software Installation, Hardware, System Deployment, Windows XP, Help Desk Support, Routers, Testing, TCP/IP, Troubleshooting, Switches, IT Operations, Distributed Mainframe..., Scripting, Network Cabling, Server Rack..., Enterprise Data Center..., Mainframe Batch Jobs, IBM Mainframe, IBM z/OS, CA Technologies..., CA SYSVIEW Performance..., ASG-ZEKE Job/Process..., JCL, ISPF, IPL, TSO, Active Directory, VMware vSphere, SSH, Telnet, Symantec Backup, Symantec Endpoint..., WSUS, IBM Tivoli, Network Load Balancing, F5 BigIP, Terminal Services, Windows 7 Migration, Ghost Imaging, Customer Service, Teamwork, Crisis Management, Change Management, Incident Management
Education
Auburn University 1995 — 2000
Bachelor of Science in Business Administration (B.S.B.A.), Management Information Systems and Services
Decatur High School 1987 — 1992
High School Diploma
Unum September 2014 - Present
Unum January 2008 - September 2014
Unum August 2005 - December 2007
Unum January 2002 - July 2005
UnumProvident August 2000 - January 2002
UnumProvident October 1999 - August 2000
Provident Life and Accident / Provident Companies September 1991 - October 1999
Norfolk Southern Corporation August 1989 - September 1991
Skills
Leadership, IT Management, ITIL, Software Development, Enterprise Architecture, SDLC, Integration, Business Analysis, Information Technology, Strategy, IT Service Management, IT Operations, Management, Analysis, IT Strategy, Vendor Management, Architecture, IIS, Enterprise Software, SharePoint, Disaster Recovery, Infrastructure, Change Management, Team Leadership, Systems Analysis, Process Improvement, .NET, Windows, Cloud Computing, Mobile Technology, Objective-C, C#, Microsoft Exchange, iOS development, Software Design, Application Support, Governance, Architectures, Mac OS X, Application Portfolio..., Cost Models, Communication, Problem Solving, Partnership-building, Experienced Change Agent, Technology Business..., Supplier Management, In-sourcing
Education
Auburn University
BS, Computer Science
Baylor School
High School
McGriff, Seibels & Williams November 2010 - Present
Unum August 2003 - February 2011
Skills
Insurance, Health Insurance, Underwriting, Disability Insurance, Employee Benefits, Life Insurance, Commercial Insurance, Claim, Property & Casualty..., Brokers, Sales, Customer Service, Claims Management, Account Management, Benefits Administration
Education
Auburn University 1997 — 2002
Bachelor of Science (B.S.), Human Development and Family Studies, General
The McCallie School 1993 — 1997
Unum January 2014 - Present
Unum October 2006 - December 2011
MAG Mutual Insurance Company May 2003 - July 2005
Skills
Employee Engagement, Voluntary Employee..., Benefits Administration, Underwriting, FMLA, 401k, Life Insurance, Enrollment Management, Brokers, Long-term Care, COBRA, Claim, Long Term Care Insurance, Process Improvement, Medicare, Workers Compensation
Education
Auburn University, College of Business 1998 — 2003
Bachelor of Science (BS), Accounting and Business/Management
Enrollment Advisors, Inc. April 2004 - Present
Unum January 1999 - April 2004
Unum January 1999 - April 2004
Skills
Health Savings Accounts, Fixed Annuities, Long Term Care Insurance, Retirement, 401k, Workers Compensation, Underwriting, Retirement Planning, Property & Casualty..., Medicare, Commercial Insurance, Dentistry, Small Business, Claim, General Insurance, Open Enrollment, Benefits Administration
Education
Auburn University 1993 — 1997
Business, Finance
Auburn University, College of Business 1993 — 1997
Bachelor of Science (B.S.), Finance, General
Unum January 1986 - Present
Learning Works March 2010 - January 2012
Literacy Volunteers 1997 - November 2011
Literacy Volunteers January 1996 - April 1997
Skills
Instructional Design, Customer Relations, Team Building, Change Management, Call Center, Planning, SharePoint, Word, Excel, Customer Service, PowerPoint, E-learning, Camtasia, Audacity, Captivate, E-Learning, Microsoft Excel, Project Planning, Team Leadership, Data Analysis, Leadership Development, Visio, Software Documentation, Organizational..., Microsoft Word, Performance Management, Analysis, Training Delivery, Business Analysis, Program Management, Project Management, Quality Assurance, Blended Learning, Non-profits, Management, Insurance, Training, Performance Consulting, Business Process, Workshop Facilitation, Learning Management, Coaching, Process Improvement, SDLC, Leadership, Requirements Gathering, Needs Analysis, Business Process..., Employee Training, Talent Management
Education
St. Joseph's College (ME) 2009 — 2012
Adult Education & Training
Baker College Center for Graduate Studies 2008 — 2010
Business, Management
Southern Maine Community College
MetLife 2011 - Present
Prudential Financial September 2007 - November 2011
Unum June 1990 - September 2007
Skills
Leadership Development, Insurance, Underwriting, Process Improvement, Employee Benefits, Health Insurance, Performance Management, Disability Insurance, Claim
Education
Assumption College 1986 — 1990
Bachelor of Arts, Accounting
Unum Vice President, Chief Business Operations CounselUnum GroupJune 2015 - Present
Colonial Life & Accident October 2014 - Present
Colonial Life September 2012 - Present
Unum May 2001 - October 2012
Schrader, Johnson, Auvil & Brock July 1999 - May 2001
Skills
ERISA, Insurance, Legal Research, Product Liability, Appeals, Bad Faith, Underwriting, Disability Insurance, Litigation Management, Claims Management, Insurance Law, Life Insurance, Claim, Corporate Law, Risk Management, Employee Benefits, Accident, Civil Litigation, Legal Writing, Arbitration, Litigation Support, Liability, Mediation, Litigation, Trial Practice, Claim Investigation, Fraud, Corporate Governance, Dispute Resolution, Legal Liability
Education
Indiana University School of Law—Indianapolis 1996 — 1999
Doctor of Law (JD)
Ball State University 1992 — 1996
Bachelor of Science (BS), Political Science and Government
Lockton Companies January 2015 - Present
Benefitfocus August 2011 - January 2015
Unum February 2007 - August 2011
BB&T August 2003 - February 2007
Tennessee Valley Authority 2001 - 2003
Skills
Employee Benefits, Insurance, Healthcare, Benefits, Consultative Selling, Benefits Administration, Health Insurance, Marketing, Management, Marketing Communications, Strategic Planning, Strategy, Selling, CRM, Account Management, Business Development, Direct Sales, Leadership, Sales
Education
Auburn University, College of Business 2003 — 2006
MBA, Business Administration, Marketing
University of Mississippi 1997 — 2001
Bachelor of Business Administration, Marketing, advertising
University of Mississippi - School of Business Administration 1997 — 2001
Bachelor of Business Administration, Business, Marketing
Management Resources Group, Inc. October 2008 - Present
Dillard Smith Construction Co May 2005 - November 2007
Olin Chlor Alkali September 2004 - December 2004
Unum November 1997 - July 2004
Education
Auburn University 1985 — 1988
no, Pre-Engennering, Bussiness
Liberty Mutual Insurance May 2015 - Present
Disability RMS April 2011 - May 2015
Liberty Mutual August 2008 - April 2011
Disability RMS November 2005 - July 2008
Unum June 2001 - October 2005
Skills
Underwriting, Group Benefits, Long Term Disability, Short Term Disability, Term Life Insurance, FMLA, Risk Analysis, Microsoft Excel, System Testing, Business Requirements, Disabilities, Employee Benefits, Insurance, Disability Insurance, Health Insurance, Reinsurance, Brokers, Claim, Life Insurance
Education
Assumption College 1997 — 2001
B.A., Economics with a Business Concentration
Cheverus High School 1993 — 1997
High School, College Preparatory
Assurance August 2015 - Present
Transamerica September 2012 - August 2015
Unum August 2009 - August 2012
Merrill Lynch August 2003 - October 2007
National City Bank 2003 - 2004
Skills
Sales, Insurance, Disability Insurance, Account Management, Sales Operations, Employee Benefits, Finance, Management, Voluntary Employee...
Education
Augustana College 2000 — 2003
BA, Finance
Unum September 2001 - Present
Baker and Baris, Inc April 1998 - June 2001
Skills
Vocational..., Disability Management, Vocational Counseling, Vocation, Insurance, Return to Work Planning, Occupational Health, Case Managment, Disability Claims...
Education
University of Massachusetts at Lowell 2006 — 2011
Master of Science (MS), Ergonomics/Occupational Health and Safety
Assumption College 1985 — 1989
MA, Rehabilitation Counseling
Unum September 2010 - Present
Unum March 2007 - September 2010
Unum 1997 - 2007
Unum 1990 - 1997
Skills
Insurance, Business Analysis, Business Requirements, Visio, Requirements Analysis, Requirements Gathering, Software Documentation, Process Improvement, Business Process, Systems Analysis, SharePoint, Business Process...
Education
Assumption College 1987 — 2000
BS Liberal Studies, Liberal Studies
Assumption College
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Reliance Standard April 2013 - Present
Unum May 2005 - April 2013
Skills
Public Speaking, Disability Insurance, Sales, Insurance, Customer Service, Account Management, Marketing, Photoshop, Microsoft Office, Microsoft Excel, Cold Calling, Employee Benefits, Leadership, Health Savings Accounts, Salesforce.com, Life Insurance
Education
Assumption College 2001 — 2005
BA, Marketing
Souhegan High School 1997 — 2001
High School Diploma
Aetna April 2015 - Present
Health New England March 2012 - April 2015
Standard Insurance Company December 2002 - December 2009
Unum September 2001 - November 2002
WIlliam Goodman & Sons, LLC June 1994 - August 2001
Eaglebrook School June 1991 - June 1994
Skills
Insurance, Customer Service, Analysis, Training, Negotiation, Employee Benefits, Process Improvement, Coaching, Human Resources
Education
Babson College 1985 — 1989
Bachelor of Science, Marketing and Communications
Fitchburg State College
Secondary Education and Teaching
Victor S. Barnes December 2014 - Present
DMH Consulting September 2012 - Present
Williams Distributing Co. July 2010 - September 2012
Williams Distributing Co. July 2005 - February 2009
Grand Rapids Sash and Door July 1995 - July 2005
Digital Technologies Inc. April 1994 - July 1995
Unum July 1990 - April 1994
Amway Global September 1986 - May 1990
Skills
Software Implementation, Project Management, Computer Software..., Development & delivery..., Sales Management, Analysis, Retail, Training, Account Management, Marketing Strategy, Sales, Solution Selling, Customer Service, Microsoft Office
Education
Baker College Center for Graduate Studies
MIS - Computer Information Systems
Ferris State University
BS, School of Education
Unum March 2014 - June 2015
Fidelity Investments 2010 - 2012
Fidelity Investments 2006 - 2010
Fidelity Investments 2002 - 2006
Skills
Process Improvement, Employee Benefits, Financial Services, Business Analysis, Project Management, CRM, Defined Benefit, Investments, Relationship Management, Retirement, Retirement Planning, Mutual Funds, 401k, Risk Management, Health Insurance, Analytics, Business Development, Strategic Planning, Business Process..., Consulting, Change Management, Performance Management, Defined Contribution, Leadership, Leadership Development, Appreciative Inquiry
Education
Babson College - Franklin W. Olin Graduate School of Business
Master of Business Administration (M.B.A.)
University of Southern Maine 2013 — 2014
Graduate Certificate Health Policy and Management
Bates College
Bachelor’s Degree
Ludwig-Maximilians Universität München
Unum April 2002 - October 2010
Education
Assumption College
Bachelor of Arts (B.A.), Biology, General
Unum June 2015 - Present
Unum March 2007 - Present
Spring Harbor Hospital November 2004 - March 2007
Skills
Employee Benefits, Insurance, Disability Insurance, Benefits Administration, Workers Compensation, Claim, Performance Management, Brokers, Claims Management, Change Management, Microsoft Word, Strategic Planning, Health Savings Accounts, Customer Service, Leadership, Microsoft Excel
Education
Assumption College 2002 — 2006
Bachelor of Arts (BA), Social Rehabilitation
American Mobile Healthcare February 2015 - Present
Carolina's Medical Center - University October 2011 - February 2015
Rowan Regional Medical Center May 2011 - October 2011
University Medical Center Brackenridge October 2008 - April 2011
Unum 1992 - 2000
Skills
Critical Care, Healthcare, Nursing Care, ACLS, Telemetry, Emergency Room, Medical-Surgical, PALS, BLS, CCRN, Cerner, Compass, Epic Systems, Customer Service, Disability Insurance, Claims Handling, Account Management, Accounts Payable, Payroll, Sales Process, Acute Care, Nursing, Inpatient, Patient Safety, Registered Nurses, Medical/Surgical, Hospitals
Education
The University of Texas at Arlington 2013 — 2015
BSN, Nursing, 4.0
Austin Community College 2006 — 2008
AAS, Nursing, 4.0
Digital Insurance August 2012 - Present
Unum October 2011 - August 2012
BULLETT Magazine November 2010 - September 2011
Zink Magazine August 2009 - October 2010
MAO Public Relations January 2009 - March 2009
Auburn University Psychology Dept I University August 2007 - December 2008
Skills
Social Media, Public Relations, Fashion, Advertising, Microsoft Office, Creative Writing, HTML, Adobe Creative Suite, Marketing, Market Research, Event Planning, Media Relations, Blogging, Social Media Marketing, Outlook
Education
Auburn University 2004 — 2008
Bachelor of Arts, Psychology; Business, 3.4
Physician Chart Auditors 2009 - Present
Unum 1986 - 2009
Skills
Disability Insurance, Employee Benefits, Claim, Health Insurance, Insurance, Claims Management, Claims Handling, Claims Resolution, Training, Leadership, Medicare, Healthcare, Life Insurance, HIPAA, Underwriting, Reinsurance, Process Improvement, Software Documentation, Revenue Cycle, Access
Education
Assumption College
Master's Degree, Counseling Psychology
Saint Michael's College
BA, Psychology
Unum February 2011 - Present
Capstone Management Services, LLC April 2008 - August 2010
Capstone Management Services, LLC August 2007 - April 2008
Collat Jewish Family Services February 2006 - August 2007
Education
University of Alabama at Birmingham 2008 — 2010
Master's, Public Administration
Auburn University 2003 — 2005
Bachelor's, History
University of North Alabama 2001 — 2003
Cigna September 2014 - Present
UnitedHealth Group March 2005 - August 2014
Unum 2002 - 2005
Skills
Call Centers, Strategic Planning, SDLC, Process Improvement, Business Process..., Health Insurance, Data Analysis, Insurance, Healthcare, Vendor Management, Team Building, Visio, Business Analysis, Change Management, Cross-functional Team..., Software Documentation, HIPAA, Customer Service
Education
Clark University 2002 — 2004
Psychology
Assumption College 1999 — 2001
Psychology
Unum March 2000 - Present
Advantage Underwriters August 1990 - May 1998
Skills
Health Insurance, Disability Insurance, Health Savings Accounts, Insurance, Claims Management, Brokers, Claim, Term Life Insurance, Underwriting, Long-term Care, Employee Benefits, Life Insurance, HMO, Dentistry, Workers Compensation, Property & Casualty..., Medicare, COBRA, Fixed Annuities, Managed Care, Critical Illness, Accident, Voluntary Employee..., Long Term Care Insurance, Whole Life, Benefits Administration, Self-funded, Group Insurance, General Insurance, Account Management
Education
Asnuntuck Community College
Business Management
Moon High School
Symetra Financial July 2011 - Present
Mutual of Omaha September 2007 - July 2011
Guardian Life July 2005 - September 2007
Unum August 2001 - July 2005
Skills
Insurance, Life Insurance
Education
Avila University 1988 — 1993
Bachelor's Degree, Finance
Unum March 2013 - Present
Arcade Marketing May 2010 - February 2013
Arcade Marketing October 2007 - May 2010
Target September 2005 - February 2010
Skills
Windows 7, Windows 95, Microsoft Office, Microsoft Windows 98, Excel, PowerPoint, Access, Word, Monarch, Customer Service, Microsoft Word, Microsoft Excel, Marketing Strategy, Leadership, Training, Public Speaking
Education
Ashford University
Master of Arts, Health Care Administration
Tennessee State University 2000 — 2005
Bachelor of Science, Biology w/ Minor in Chemistry
CeltiCare May 2014 - Present
CeltiCare Health Plan of Massachusetts, Inc. May 2014 - Present
Core Health LLC September 2012 - May 2014
Unum October 1999 - January 2012
Unum 1999 - 2012
United HealthGroup provides health insurance benefits January 1997 - January 1999
UnitedHealthcare January 1988 - January 1999
UnitedHealthcare January 1993 - January 1997
UnitedHealthcare January 1989 - January 1993
UnitedHealthcare January 1988 - January 1989
Skills
Policy, Cross-functional Team..., Management, Case Managment, Quality Improvement, Performance Management, Nursing, Medicare, Hospitals, Healthcare, HIPAA, Executive Management, Employee Benefits, Clinical Research, Case Management, Analysis, Home Care
Education
Assumption College
Bachelor of Science, Nursing
Clark University
Master, Health Administration
St. Vincent Hospital School of Nursing
Diploma, Nursing
Unum August 2011 - Present
Unum May 2005 - Present
Kennebunk Schools September 2000 - May 2005
Skills
Vocational..., Disability Insurance, Case Managment, Insurance, Disabilities, Claims Management, Vocation, Resume Writing, Career Counseling, Workshop Facilitation, Coaching, Return to Work, Rehabilitation..., Case Management, Job Search Strategies, Transferable Skills
Education
University of Southern Maine 1997 — 2000
Master's degree, Vocational Rehabilitation Counseling/Counselor
Assumption College
Bachelor of Arts (B.A.), Psychology
Assumption College
Bachelor's degree, Psychology
Vreeland Marketing & Design July 2012 - Present
Greely Middle School August 2002 - July 2012
Unum May 1990 - May 1997
Skills
Office Management, Customer Service, Volunteer Management, Computer Application...
Education
Ashland University 1972 — 1975
Canfield High School
Unum 2000 - 2005
Unum 1999 - 2000
Unum 1993 - 1999
Skills
Customer Service, Contract Management, Administration, Account Management, Claim, Disability Insurance, Leadership, Negotiation, Process Improvement, Risk Management, Training
Education
Assumption College
Bachelor of Arts (B.A.), Foreign Affairs and Communications
Unum 1980 - 2013
Skills
Insurance
Education
Austin Peay State University 1975 — 1979
Bachelor of Science (BS), Mathematics and Physics, summa cum laude
Unum March 2003 - Present
Skills
Disability Insurance, Insurance, Leadership, Microsoft Excel, Benefits Administration, Employee Benefits, Health Insurance
Education
Auburn University 1996 — 2001
Girls Preparatory School 1990 — 1996
TES Global Limited September 2015 - Present
Pearson North America July 2012 - Present
John Wiley and Sons March 2011 - July 2012
Pearson North America January 2009 - March 2011
Pearson North America September 2005 - December 2008
Unum May 2003 - September 2005
Skills
Sales Presentations, Academic Publishing, Publishing, Educational Technology, Digital Marketing, Content Development
Education
Azusa Pacific University 1999 — 2003
Bachelor of Arts (B.A.), Psychology, Cum Laude