Uptivity Company
Industry: Company
DescriptionFounded: 2004 Parent organization: inContact, Inc.
Uptivity List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Uptivity. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Uptivity Employees
Employee
Years
Job
Industry
Anthony LeDonne Anthony LeDonne's Uptivity Experience April 2014 - October 2014
Job Account Executive
Industry Marketing and Advertising
Experience
Freelance September 2011 - Present
Uptivity April 2014 - October 2014
Educational Media Group June 2003 - August 2011
Record Research Inc 2000 - 2001
WSNY Sunny 95 1998 - 1999
WNCI 1997 - 1998
Skills
Unified Communications, Channel Partners, Solution Selling, CRM, Salesforce.com, Radio, Management, SaaS, Sales, Strategic Partnerships, Business Development
Education
Point Park University 1984 — 1988
Bachelor's Degree, Journalism & Communications, 3.8
Freelance September 2011 - Present
Uptivity April 2014 - October 2014
Educational Media Group June 2003 - August 2011
Record Research Inc 2000 - 2001
WSNY Sunny 95 1998 - 1999
WNCI 1997 - 1998
Skills
Unified Communications, Channel Partners, Solution Selling, CRM, Salesforce.com, Radio, Management, SaaS, Sales, Strategic Partnerships, Business Development
Education
Point Park University 1984 — 1988
Bachelor's Degree, Journalism & Communications, 3.8
Barb Kendrick Barb Kendrick's Uptivity Experience 2008 - Present
Job Enterprise Business Development Manager
Industry Telecommunications
Experience
Uptivity 2008 - Present
Corporate Express December 1988 - December 2008
Skills
Direct Sales, Business Development, Management, Sales, Solution Selling, Marketing, Sales Management, Training, Salesforce.com, Account Management, Customer Service, Time Management, CRM, Call Centers, Sales Process, Cloud Computing, Telecommunications, Managed Services, Sales Operations, VoIP, Sales Presentations, Customer Satisfaction, Unified Communications, Customer Experience, Channel Partners, New Business Development, Microsoft Excel, Team Leadership, Call Center, Telephony, Strategic Partnerships, Leadership, Team Building, Workforce Management, Lead Generation, Operations Management, Avaya, Process Improvement, Business Analysis, Strategic Planning, Call Logging
Education
The Ohio State University 1965 — 1966
Education, Education, English Lit.
Columbus North 1962 — 1965
High School Diploma, College Prep
Uptivity 2008 - Present
Corporate Express December 1988 - December 2008
Skills
Direct Sales, Business Development, Management, Sales, Solution Selling, Marketing, Sales Management, Training, Salesforce.com, Account Management, Customer Service, Time Management, CRM, Call Centers, Sales Process, Cloud Computing, Telecommunications, Managed Services, Sales Operations, VoIP, Sales Presentations, Customer Satisfaction, Unified Communications, Customer Experience, Channel Partners, New Business Development, Microsoft Excel, Team Leadership, Call Center, Telephony, Strategic Partnerships, Leadership, Team Building, Workforce Management, Lead Generation, Operations Management, Avaya, Process Improvement, Business Analysis, Strategic Planning, Call Logging
Education
The Ohio State University 1965 — 1966
Education, Education, English Lit.
Columbus North 1962 — 1965
High School Diploma, College Prep
Patrick Hall Patrick Hall's Uptivity Experience February 2009 - October 2014
Job Experienced Customer Service Industry Executive
Industry Information Services
Experience
ContactUS Communications January 2015 - Present
Uptivity February 2009 - October 2014
CallCopy February 2007 - February 2009
Teleperformance, Inc September 2001 - February 2007
CallTech Communications September 1999 - September 2001
Skills
Customer Satisfaction, Speech Analytics, Workforce Management, Performance Management, ShoreTel, Inbound Lead Generation, Business Development, Product Marketing, Product Management, Marketing Operations, B2B Marketing Strategy, Contact Centers, Avaya, VoIP, Enterprise Software, Call Center, IVR, Call Logging, saas, Salesforce.com, Marketo, Marketing Automation, Unified Communications, Managed Services, Telecommunications, Call Centers, Cisco Technologies, Management, Channel Partners, SaaS, CRM, Customer Experience, Solution Selling, Strategic Partnerships, Telephony, Sales Process, Direct Sales, Go-to-market Strategy
Education
The Ohio State University 1994 — 1998
BA
Grove City High School 1991 — 1994
ContactUS Communications January 2015 - Present
Uptivity February 2009 - October 2014
CallCopy February 2007 - February 2009
Teleperformance, Inc September 2001 - February 2007
CallTech Communications September 1999 - September 2001
Skills
Customer Satisfaction, Speech Analytics, Workforce Management, Performance Management, ShoreTel, Inbound Lead Generation, Business Development, Product Marketing, Product Management, Marketing Operations, B2B Marketing Strategy, Contact Centers, Avaya, VoIP, Enterprise Software, Call Center, IVR, Call Logging, saas, Salesforce.com, Marketo, Marketing Automation, Unified Communications, Managed Services, Telecommunications, Call Centers, Cisco Technologies, Management, Channel Partners, SaaS, CRM, Customer Experience, Solution Selling, Strategic Partnerships, Telephony, Sales Process, Direct Sales, Go-to-market Strategy
Education
The Ohio State University 1994 — 1998
BA
Grove City High School 1991 — 1994
Andrew Dill's Uptivity Experience 2012 - 2013
Job Account Management I Strategic Partnerships I Business Development
Industry Information Technology and Services
Experience
Twenty First Century Communications August 2015 - Present
Alliance Data May 2013 - September 2014
Uptivity 2012 - 2013
Mizuno USA 2011 - 2013
eRetailing Associates LLC 2011 - 2012
Medco 2009 - 2010
Golf Galaxy 2006 - 2009
Skills
Sales, Project Management, Management Consulting, Inventory, Store Management, Contact Center..., Retail, Management, Training, Customer Service, Account Management, Leadership, Process Improvement, Team Building, Marketing, Product Management, CRM, Business Development, Strategy
Education
Miami University
Bachelor's Degree
Twenty First Century Communications August 2015 - Present
Alliance Data May 2013 - September 2014
Uptivity 2012 - 2013
Mizuno USA 2011 - 2013
eRetailing Associates LLC 2011 - 2012
Medco 2009 - 2010
Golf Galaxy 2006 - 2009
Skills
Sales, Project Management, Management Consulting, Inventory, Store Management, Contact Center..., Retail, Management, Training, Customer Service, Account Management, Leadership, Process Improvement, Team Building, Marketing, Product Management, CRM, Business Development, Strategy
Education
Miami University
Bachelor's Degree
Hope Good Hope Good's Uptivity Experience December 2011 - July 2014
Job
Industry Information Technology and Services
Experience
inContact July 2014 - Present
Uptivity December 2011 - July 2014
Uptivity September 2011 - December 2011
The Echo Group July 2010 - September 2011
The Dot Net Factory October 2007 - January 2010
Now Software January 2007 - September 2007
Now Software July 2005 - December 2006
Fidelity Investments June 2003 - June 2005
Fidelity Investments January 2001 - January 2003
Fidelity Investments June 2000 - January 2001
Skills
Helping Clients Succeed, Building Relationships, Customer Experience, Customer Retention, Sales, Salesforce.com, SugarCRM, Customer Oriented, Strengthening Client..., Account Management, Process Improvement, CRM, Leadership, SaaS, Sales Process, Telecommunications, Sales Management, Customer Service, Enterprise Software, Solution Selling, Customer Satisfaction, Management, Call Centers, Channel Partners, VoIP, Sales Operations, Cloud Computing, Direct Sales, Cold Calling, Vendor Management, Unified Communications, Managed Services, Professional Services, Product Management, Strategic Partnerships, Product Marketing, Sales Presentations, New Business Development, Networking, Selling, Start-ups, Team Leadership, Outsourcing, Contact Centers, Lead Generation, Workforce Management, Strategy, E-commerce, Training
Education
Miami University 1995 — 1998
Bachelor of Arts
The Loomis Chaffee School 1991 — 1994
Falmouth 1990 — 1994
Boston Architectural College
Certificate
Denison University 1994 — 1995
inContact July 2014 - Present
Uptivity December 2011 - July 2014
Uptivity September 2011 - December 2011
The Echo Group July 2010 - September 2011
The Dot Net Factory October 2007 - January 2010
Now Software January 2007 - September 2007
Now Software July 2005 - December 2006
Fidelity Investments June 2003 - June 2005
Fidelity Investments January 2001 - January 2003
Fidelity Investments June 2000 - January 2001
Skills
Helping Clients Succeed, Building Relationships, Customer Experience, Customer Retention, Sales, Salesforce.com, SugarCRM, Customer Oriented, Strengthening Client..., Account Management, Process Improvement, CRM, Leadership, SaaS, Sales Process, Telecommunications, Sales Management, Customer Service, Enterprise Software, Solution Selling, Customer Satisfaction, Management, Call Centers, Channel Partners, VoIP, Sales Operations, Cloud Computing, Direct Sales, Cold Calling, Vendor Management, Unified Communications, Managed Services, Professional Services, Product Management, Strategic Partnerships, Product Marketing, Sales Presentations, New Business Development, Networking, Selling, Start-ups, Team Leadership, Outsourcing, Contact Centers, Lead Generation, Workforce Management, Strategy, E-commerce, Training
Education
Miami University 1995 — 1998
Bachelor of Arts
The Loomis Chaffee School 1991 — 1994
Falmouth 1990 — 1994
Boston Architectural College
Certificate
Denison University 1994 — 1995
Jonathan Dunham's Uptivity Experience November 2007 - Present
Job Senior Vice President of Sales, Uptivity WFO by inContact
Industry Telecommunications
Experience
inContact June 2014 - Present
JadeTrack January 2013 - Present
ContactUS Communications January 2011 - Present
Uptivity November 2007 - Present
CallCopy Inc. April 2006 - November 2007
Teleperformance USA July 2005 - April 2006
CallTech Communications June 2004 - September 2004
Skills
Sales Management, Sales Operations, Salesforce.com, Sales Process, Sales Presentations, VoIP, Telephony, Team Building, Team Leadership, Strategic Leadership, Software, People-oriented, Networking, Solution Selling, New Business Development, Account Management, Management, Contact Centers, Leadership, Sales, Telecommunications, Business Development, Outsourcing, Enterprise Software, Business Intelligence, Unified Communications, Call Centers, Strategy, Customer Satisfaction, Vendor Management, CRM, Analytics, Training, SaaS, Product Management, Managed Services, Cloud Computing, Direct Sales, Channel Partners, Customer Experience, Strategic Partnerships, Marketing, Professional Services, Marketing Strategy, Wireless, Start-ups, Customer Retention, Performance Management, Product Marketing, Workforce Management
Education
Ohio University 2000 — 2005
Bachelor Degree
inContact June 2014 - Present
JadeTrack January 2013 - Present
ContactUS Communications January 2011 - Present
Uptivity November 2007 - Present
CallCopy Inc. April 2006 - November 2007
Teleperformance USA July 2005 - April 2006
CallTech Communications June 2004 - September 2004
Skills
Sales Management, Sales Operations, Salesforce.com, Sales Process, Sales Presentations, VoIP, Telephony, Team Building, Team Leadership, Strategic Leadership, Software, People-oriented, Networking, Solution Selling, New Business Development, Account Management, Management, Contact Centers, Leadership, Sales, Telecommunications, Business Development, Outsourcing, Enterprise Software, Business Intelligence, Unified Communications, Call Centers, Strategy, Customer Satisfaction, Vendor Management, CRM, Analytics, Training, SaaS, Product Management, Managed Services, Cloud Computing, Direct Sales, Channel Partners, Customer Experience, Strategic Partnerships, Marketing, Professional Services, Marketing Strategy, Wireless, Start-ups, Customer Retention, Performance Management, Product Marketing, Workforce Management
Education
Ohio University 2000 — 2005
Bachelor Degree
Sammy Ray Sammy Ray's Uptivity Experience January 2015 - Present
Job National Account Manager at NACR
Industry Telecommunications
Experience
Uptivity January 2015 - Present
NACR September 2011 - August 2014
US Navy 2009 - 2011
Avaya Communications 2006 - 2008
Verizon Business 2004 - 2006
Birch Telecom June 2004 - November 2004
Verizon Logistics 2003 - 2004
Source, Inc 2000 - 2003
Bennigans 1998 - 2000
Skills
Management, Telecommunications, Strategy, Unified Communications, Leadership, Sales Operations, VoIP, Strategic Planning, Sales, Business Planning, Selling, Sales Process, Project Management, Negotiation, Customer Satisfaction, Solution Selling, Telephony, Managed Services, Account Management, Direct Sales, Avaya, Channel Partners, SaaS
Education
Texas Tech University 1998 — 2000
Business Management
Texas Tech University 1998 — 2000
Dumas High School 1994 — 1998
DIPLOMA
Uptivity January 2015 - Present
NACR September 2011 - August 2014
US Navy 2009 - 2011
Avaya Communications 2006 - 2008
Verizon Business 2004 - 2006
Birch Telecom June 2004 - November 2004
Verizon Logistics 2003 - 2004
Source, Inc 2000 - 2003
Bennigans 1998 - 2000
Skills
Management, Telecommunications, Strategy, Unified Communications, Leadership, Sales Operations, VoIP, Strategic Planning, Sales, Business Planning, Selling, Sales Process, Project Management, Negotiation, Customer Satisfaction, Solution Selling, Telephony, Managed Services, Account Management, Direct Sales, Avaya, Channel Partners, SaaS
Education
Texas Tech University 1998 — 2000
Business Management
Texas Tech University 1998 — 2000
Dumas High School 1994 — 1998
DIPLOMA
Luna Faye Luna Faye's Uptivity Experience May 2014 - October 2014
Job Lead PHP Developer at IGC Software
Industry Internet
Experience
IGC Software November 2014 - Present
Marketplace.Secondlife.com April 2013 - Present
Renderosity December 2008 - Present
Uptivity May 2014 - October 2014
Studio Polaris March 2014 - May 2014
Ecommerce, LLC. May 2011 - March 2014
Runtime DNA INC August 2009 - October 2013
RealestateInvestor.com November 2009 - December 2009
Roto Group LLC August 2008 - November 2008
Skills
3DS Max, 3D Modeling, 3D modeling software, Texturing, Character Rigging, 3D rendering, Animation, Computer Animation, Keyframe Animation, Story Boards, Graphic Design, Web Design, Web Graphics, Wings3D, Poser, Headus, HTML, PHP, SQL, CSS, Sculptris, Flash Animation, Photoshop, Illustrator, InDesign, After Effects, Premiere, Corel, Paint.NET, WordPress, Web Hosting, Multimedia, Art, Artisteer, Visual Communication, Visual Effects, Social Media, SEO, 3D Studio Max, Graphics, Storyboarding
Education
ITT Technical Institute-Hilliard 2007 — 2009
Visual Communications, Design and Visual Communications, General, 4.0
ITT Technical Institute-Hilliard 2006 — 2008
IT-Multimedia, Multimedia, 4.0
Heath High School 1989 — 1993
High School Graduate
IGC Software November 2014 - Present
Marketplace.Secondlife.com April 2013 - Present
Renderosity December 2008 - Present
Uptivity May 2014 - October 2014
Studio Polaris March 2014 - May 2014
Ecommerce, LLC. May 2011 - March 2014
Runtime DNA INC August 2009 - October 2013
RealestateInvestor.com November 2009 - December 2009
Roto Group LLC August 2008 - November 2008
Skills
3DS Max, 3D Modeling, 3D modeling software, Texturing, Character Rigging, 3D rendering, Animation, Computer Animation, Keyframe Animation, Story Boards, Graphic Design, Web Design, Web Graphics, Wings3D, Poser, Headus, HTML, PHP, SQL, CSS, Sculptris, Flash Animation, Photoshop, Illustrator, InDesign, After Effects, Premiere, Corel, Paint.NET, WordPress, Web Hosting, Multimedia, Art, Artisteer, Visual Communication, Visual Effects, Social Media, SEO, 3D Studio Max, Graphics, Storyboarding
Education
ITT Technical Institute-Hilliard 2007 — 2009
Visual Communications, Design and Visual Communications, General, 4.0
ITT Technical Institute-Hilliard 2006 — 2008
IT-Multimedia, Multimedia, 4.0
Heath High School 1989 — 1993
High School Graduate
Chris Rutter's Uptivity Experience March 2012 - January 2014
Job Chief Human Resources Officer
Industry Security and Investigations
Experience
Matrix Systems Holdings LLC January 2015 - Present
Uptivity Inc. January 2014 - January 2015
Uptivity March 2012 - January 2014
McGraw-Hill Education June 2006 - March 2012
OCLC May 2005 - May 2006
Skills
Human Resources, Human Resource Planning, Human Resource..., Performance Management, Employee Relations, Job Descriptions, HR Policies, Talent Acquisition, Succession Planning, Organizational..., Talent Management, Employee Engagement, New Hire Orientation, Coaching, Leadership Development, Onboarding, Team Building, Interviewing, Employment Law, Call Center, Customer Service, Vendor Management, HRIS, Affirmative Action, Staff Development, EEO, Talent Development, FMLA, Recruitment/Retention, Full-cycle Recruiting, Benefits Administration, Resume Writing, Networking, Call Centers, Interviews, New Hire Orientations, Leadership, Employee Training, Training, Employee Benefits, Recruiting, Technical Recruiting, Internet Recruiting, Hiring, Payroll, Deferred Compensation, Workforce Planning, Applicant Tracking..., Management
Education
Ashland University 2007 — 2011
Executive MBA, Human Resource Management
Franklin University 2002 — 2006
BS, Human Resource Mgmt. & Business Admin. (double major)
Matrix Systems Holdings LLC January 2015 - Present
Uptivity Inc. January 2014 - January 2015
Uptivity March 2012 - January 2014
McGraw-Hill Education June 2006 - March 2012
OCLC May 2005 - May 2006
Skills
Human Resources, Human Resource Planning, Human Resource..., Performance Management, Employee Relations, Job Descriptions, HR Policies, Talent Acquisition, Succession Planning, Organizational..., Talent Management, Employee Engagement, New Hire Orientation, Coaching, Leadership Development, Onboarding, Team Building, Interviewing, Employment Law, Call Center, Customer Service, Vendor Management, HRIS, Affirmative Action, Staff Development, EEO, Talent Development, FMLA, Recruitment/Retention, Full-cycle Recruiting, Benefits Administration, Resume Writing, Networking, Call Centers, Interviews, New Hire Orientations, Leadership, Employee Training, Training, Employee Benefits, Recruiting, Technical Recruiting, Internet Recruiting, Hiring, Payroll, Deferred Compensation, Workforce Planning, Applicant Tracking..., Management
Education
Ashland University 2007 — 2011
Executive MBA, Human Resource Management
Franklin University 2002 — 2006
BS, Human Resource Mgmt. & Business Admin. (double major)
Robert Cougill Robert Cougill's Uptivity Experience January 2015 - Present
Job Solution Deployment Engineer II at Uptivity
Industry Information Technology and Services
Experience
Uptivity January 2015 - Present
Uptivity June 2012 - January 2015
Kroger 2008 - June 2012
Fun4U 2005 - 2007
Meijer 2004 - 2007
Skills
Customer Satisfaction, Technical Support, Workforce Management, Windows Server, Avaya, Help Desk Support, XP, Active Directory, Cisco Technologies, VoIP, Telephony, Visual Studio, Networking, Call Centers, C#, HTML, Microsoft Office, Microsoft SQL Server, ASP.NET, Data Analysis, Time Management, Computer Repair, Geographic Information..., Business and Team..., C, C++, COBOL, Visual Basic, Java, Coding Theory, SQL*Plus, Oracle Enterprise..., Windows 9x, Windows XP Professional, Business Analysis, Systems Analysis, Requirements Analysis, Software Project..., Electronics Repair, Problem Solving, Critical Thinking, ShoreTel, Microsoft Server..., Security+, Database Systems, Software Documentation, SQL
Education
DeVry University-Ohio 2003 — 2012
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
Columbus State Community College 2007 — 2010
Bachelor of Science in Computer Information Systems, Computer and Information Sciences, General
Uptivity January 2015 - Present
Uptivity June 2012 - January 2015
Kroger 2008 - June 2012
Fun4U 2005 - 2007
Meijer 2004 - 2007
Skills
Customer Satisfaction, Technical Support, Workforce Management, Windows Server, Avaya, Help Desk Support, XP, Active Directory, Cisco Technologies, VoIP, Telephony, Visual Studio, Networking, Call Centers, C#, HTML, Microsoft Office, Microsoft SQL Server, ASP.NET, Data Analysis, Time Management, Computer Repair, Geographic Information..., Business and Team..., C, C++, COBOL, Visual Basic, Java, Coding Theory, SQL*Plus, Oracle Enterprise..., Windows 9x, Windows XP Professional, Business Analysis, Systems Analysis, Requirements Analysis, Software Project..., Electronics Repair, Problem Solving, Critical Thinking, ShoreTel, Microsoft Server..., Security+, Database Systems, Software Documentation, SQL
Education
DeVry University-Ohio 2003 — 2012
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
Columbus State Community College 2007 — 2010
Bachelor of Science in Computer Information Systems, Computer and Information Sciences, General
Logan Frederick Logan Frederick's Uptivity Experience May 2009 - June 2010
Job Software Engineer at Springleaf Financial Services
Industry Financial Services
Experience
Springleaf Financial Services March 2014 - Present
JPMorgan Chase July 2012 - March 2014
Diamond Hill Investments September 2011 - July 2012
JPMorgan Chase June 2011 - August 2011
DOmedia November 2010 - May 2011
Heyzap June 2010 - September 2010
Fisher Forward August 2009 - June 2010
Uptivity May 2009 - June 2010
Business Builders Club November 2008 - June 2010
Themis Group August 2006 - September 2009
Skills
CSS, Java, HTML, MySQL, Microsoft Excel, SAS, JSP, R, Perl, COBOL, Visual Basic, Bloomberg, Ordained Minister, JIRA, Salesforce.com, Selenium, Tortoise SVN, Bash, Ant, Git, Ruby on Rails
Education
The Ohio State University 2008 — 2012
BS, Computational Economics
Coursera
Hilliard Darby High School 2004 — 2008
Springleaf Financial Services March 2014 - Present
JPMorgan Chase July 2012 - March 2014
Diamond Hill Investments September 2011 - July 2012
JPMorgan Chase June 2011 - August 2011
DOmedia November 2010 - May 2011
Heyzap June 2010 - September 2010
Fisher Forward August 2009 - June 2010
Uptivity May 2009 - June 2010
Business Builders Club November 2008 - June 2010
Themis Group August 2006 - September 2009
Skills
CSS, Java, HTML, MySQL, Microsoft Excel, SAS, JSP, R, Perl, COBOL, Visual Basic, Bloomberg, Ordained Minister, JIRA, Salesforce.com, Selenium, Tortoise SVN, Bash, Ant, Git, Ruby on Rails
Education
The Ohio State University 2008 — 2012
BS, Computational Economics
Coursera
Hilliard Darby High School 2004 — 2008
Kevin Fathman Kevin Fathman's Uptivity Experience August 2013 - April 2014
Job Analyst at Cardinal Health
Industry Information Technology and Services
Experience
Cardinal Health February 2015 - Present
Apex Systems July 2014 - February 2015
Uptivity August 2013 - April 2014
Verizon Wireless September 2006 - July 2013
Verizon Wireless January 2006 - September 2006
Verizon Wireless March 2004 - January 2006
Clinical Psychologist March 1994 - April 2004
Skills
Wireless, Telecommunications, Customer Experience, CDMA, Cellular Communications, Customer Satisfaction, Call Center, Mobile Devices, Managed Services, VoIP, IP, Integration, Troubleshooting, Telephony, Computer Network..., Networking, Wireless Networking, Switches, Call Centers, Technical Support, Software Installation, 3G, TCP/IP
Education
Pima Community College 2011 — 2012
N+ Certification, Computer Systems Networking and Telecommunications
CompTia 2009 — 2009
A+ Remote Desktop Support, Desktop/Laptop Support
Marysville High School
Cardinal Health February 2015 - Present
Apex Systems July 2014 - February 2015
Uptivity August 2013 - April 2014
Verizon Wireless September 2006 - July 2013
Verizon Wireless January 2006 - September 2006
Verizon Wireless March 2004 - January 2006
Clinical Psychologist March 1994 - April 2004
Skills
Wireless, Telecommunications, Customer Experience, CDMA, Cellular Communications, Customer Satisfaction, Call Center, Mobile Devices, Managed Services, VoIP, IP, Integration, Troubleshooting, Telephony, Computer Network..., Networking, Wireless Networking, Switches, Call Centers, Technical Support, Software Installation, 3G, TCP/IP
Education
Pima Community College 2011 — 2012
N+ Certification, Computer Systems Networking and Telecommunications
CompTia 2009 — 2009
A+ Remote Desktop Support, Desktop/Laptop Support
Marysville High School
Chad Pritchard Chad Pritchard's Uptivity Experience June 2014 - Present
Job Contact Center Consultant
Industry Education Management
Experience
Uptivity June 2014 - Present
ContactUS Communications July 2013 - June 2014
ContactUS Communications February 2012 - July 2013
Affinion Group (formerly Cendant) June 2005 - December 2011
Cendant 1999 - 2005
Skills
E-Learning, Customer Service, Learning Management..., Visio, SnagIt, Performance Improvement, Sales, Training, Coaching, Call Centers, Leadership, Management, Instructional Design, Needs Analysis, Team Building, Leadership Development, Microsoft Office, Employee Training, Blended Learning, Instructor-led Training, Quality Assurance, Performance Management, Training Delivery, Process Improvement, Customer Experience, Software Documentation, Human Resources
Education
University of Central Oklahoma 1995 — 1999
Uptivity June 2014 - Present
ContactUS Communications July 2013 - June 2014
ContactUS Communications February 2012 - July 2013
Affinion Group (formerly Cendant) June 2005 - December 2011
Cendant 1999 - 2005
Skills
E-Learning, Customer Service, Learning Management..., Visio, SnagIt, Performance Improvement, Sales, Training, Coaching, Call Centers, Leadership, Management, Instructional Design, Needs Analysis, Team Building, Leadership Development, Microsoft Office, Employee Training, Blended Learning, Instructor-led Training, Quality Assurance, Performance Management, Training Delivery, Process Improvement, Customer Experience, Software Documentation, Human Resources
Education
University of Central Oklahoma 1995 — 1999
Granville Schmidt, PSM, PSD's Uptivity Experience July 2013 - April 2014
Job Co Founder & Chief Technology Officer at Seamless Contacts
Industry Computer Software
Experience
Seamless Contacts - The World's Best Sales Leads May 2015 - Present
inContact April 2014 - July 2015
StartUpGrowthExpert.com July 2014 - March 2015
Tipplii, Inc. November 2012 - November 2014
Uptivity July 2013 - April 2014
Adena Health System 2011 - July 2013
Invizible Oz, LLC February 2010 - November 2012
Adena Health System June 2009 - 2011
Freelance 2008 - 2010
VA Medical Center 2009 - 2009
Skills
C#, Objective-C, Ruby on Rails, JavaScript, Web Services, WPF, SQL, Microsoft SQL Server, ASP.NET, ASP.NET MVC, iOS development, jQuery, jQuery Mobile, HTML 5, Windows, Android Development, Cloud Computing, CoffeeScript, SASS, Ruby, Team Leadership, Business Planning, Consulting, Business Process..., Business Analysis, CSS, Software Development, Mobile Applications, Networking, VB.NET, Agile Methodologies, Web Applications, SaaS, HTML, MySQL, Databases, Technical Support, PHP, SOA, .NET, SDLC, Visio, OS X, Windows Server, Software Documentation, Visual Basic, Integration, SharePoint, Unix, Programming
Education
University of Illinois Springfield
Computer Science
Mountain State University 2010 — 2012
Computer Science
Shawnee State University 2009 — 2010
Computer Engineering
Pickaway Ross Joint Vocational School District 2007 — 2009
Networking
Seamless Contacts - The World's Best Sales Leads May 2015 - Present
inContact April 2014 - July 2015
StartUpGrowthExpert.com July 2014 - March 2015
Tipplii, Inc. November 2012 - November 2014
Uptivity July 2013 - April 2014
Adena Health System 2011 - July 2013
Invizible Oz, LLC February 2010 - November 2012
Adena Health System June 2009 - 2011
Freelance 2008 - 2010
VA Medical Center 2009 - 2009
Skills
C#, Objective-C, Ruby on Rails, JavaScript, Web Services, WPF, SQL, Microsoft SQL Server, ASP.NET, ASP.NET MVC, iOS development, jQuery, jQuery Mobile, HTML 5, Windows, Android Development, Cloud Computing, CoffeeScript, SASS, Ruby, Team Leadership, Business Planning, Consulting, Business Process..., Business Analysis, CSS, Software Development, Mobile Applications, Networking, VB.NET, Agile Methodologies, Web Applications, SaaS, HTML, MySQL, Databases, Technical Support, PHP, SOA, .NET, SDLC, Visio, OS X, Windows Server, Software Documentation, Visual Basic, Integration, SharePoint, Unix, Programming
Education
University of Illinois Springfield
Computer Science
Mountain State University 2010 — 2012
Computer Science
Shawnee State University 2009 — 2010
Computer Engineering
Pickaway Ross Joint Vocational School District 2007 — 2009
Networking
Nancy Sowers, PMP Nancy Sowers, PMP's Uptivity Experience February 2012 - August 2012
Job Sr. Project Manager, Solution Implementation at inContact
Industry Computer Software
Experience
inContact August 2012 - Present
Uptivity February 2012 - August 2012
Uptivity August 2010 - February 2012
Affinion Group January 2009 - August 2010
Affinion Group February 2008 - January 2009
Skills
Call Center, Customer Service, Vendor Management, Account Management, Process Improvement, CRM, Salesforce.com, Workforce Management, Project Management, Sales, Training, Customer Satisfaction, Microsoft Office, Social Media, Team Building, Quality Assurance, Microsoft Excel, Leadership, Analytics, Call Centers, Customer Experience, Program Management, Analysis, Management, Software Documentation, Strategic Planning, Telecommunications, Customer Retention, Data Analysis, Troubleshooting, VoIP, Networking, Relationship Management, SaaS, Building Relationships
Education
The Ohio State University 2003 — 2007
BS, International Studies, Latin American Studies, Spanish
inContact August 2012 - Present
Uptivity February 2012 - August 2012
Uptivity August 2010 - February 2012
Affinion Group January 2009 - August 2010
Affinion Group February 2008 - January 2009
Skills
Call Center, Customer Service, Vendor Management, Account Management, Process Improvement, CRM, Salesforce.com, Workforce Management, Project Management, Sales, Training, Customer Satisfaction, Microsoft Office, Social Media, Team Building, Quality Assurance, Microsoft Excel, Leadership, Analytics, Call Centers, Customer Experience, Program Management, Analysis, Management, Software Documentation, Strategic Planning, Telecommunications, Customer Retention, Data Analysis, Troubleshooting, VoIP, Networking, Relationship Management, SaaS, Building Relationships
Education
The Ohio State University 2003 — 2007
BS, International Studies, Latin American Studies, Spanish
Gerald Sinclair's Uptivity Experience July 2012 - 2014
Job WFO Practice Manager w/ Uptivity an inContact Company
Industry Telecommunications
Experience
inContact July 2014 - Present
Uptivity July 2012 - 2014
CallCopy Inc. April 2011 - June 2012
Medco June 2010 - April 2011
Affinion Group June 2004 - June 2010
America Online July 2002 - December 2003
Skills
Call Center, Workforce Management, Quality Assurance, Vendor Management, Process Improvement, Outsourcing, Product Management, Product Marketing, Product Development, Communication Training, Training, Team Management, Operations Management, Customer Satisfaction, Customer Retention, Customer Experience, Human Resources, Leadership, Coaching, Management, Recruiting, VoIP, Analysis, CRM, Call Centers, Project Management, Customer Service, Telecommunications, Salesforce.com, Marketing, Team Leadership
Education
The Ohio State University 1999 — 2001
Bachelor of Arts (B.A.), Theatre/Communications
Columbus State Community College 1998 — 1999
Associate of Arts (A.A.), Social Psychology
Bristol Central
Bristol Central
Bristol Central High School
inContact July 2014 - Present
Uptivity July 2012 - 2014
CallCopy Inc. April 2011 - June 2012
Medco June 2010 - April 2011
Affinion Group June 2004 - June 2010
America Online July 2002 - December 2003
Skills
Call Center, Workforce Management, Quality Assurance, Vendor Management, Process Improvement, Outsourcing, Product Management, Product Marketing, Product Development, Communication Training, Training, Team Management, Operations Management, Customer Satisfaction, Customer Retention, Customer Experience, Human Resources, Leadership, Coaching, Management, Recruiting, VoIP, Analysis, CRM, Call Centers, Project Management, Customer Service, Telecommunications, Salesforce.com, Marketing, Team Leadership
Education
The Ohio State University 1999 — 2001
Bachelor of Arts (B.A.), Theatre/Communications
Columbus State Community College 1998 — 1999
Associate of Arts (A.A.), Social Psychology
Bristol Central
Bristol Central
Bristol Central High School
Joshua Newsome Joshua Newsome's Uptivity Experience September 2012 - September 2014
Job Solution Deployment Engineer at inContact
Industry Financial Services
Experience
inContact September 2014 - Present
Uptivity September 2012 - September 2014
McGraw-Hill Education June 2010 - December 2012
vSync August 2006 - August 2008
Skills
XP, Avaya, Troubleshooting, Networking, SQL, HTML, Microsoft SQL Server, JavaScript, Windows 7, SharePoint, Windows, Windows Server, Call Centers, Customer Satisfaction, Active Directory, Technical Support, IIS, VoIP, Cisco Technologies, Visual Basic, Visual Studio, C#, .NET, Outlook, Telephony, Operating Systems
Education
DeVry University 2006 — 2007
Computer Information Systems
inContact September 2014 - Present
Uptivity September 2012 - September 2014
McGraw-Hill Education June 2010 - December 2012
vSync August 2006 - August 2008
Skills
XP, Avaya, Troubleshooting, Networking, SQL, HTML, Microsoft SQL Server, JavaScript, Windows 7, SharePoint, Windows, Windows Server, Call Centers, Customer Satisfaction, Active Directory, Technical Support, IIS, VoIP, Cisco Technologies, Visual Basic, Visual Studio, C#, .NET, Outlook, Telephony, Operating Systems
Education
DeVry University 2006 — 2007
Computer Information Systems
Brooke Wilson's Uptivity Experience July 2013 - May 2014
Job Communications Specialist at inContact
Industry Marketing and Advertising
Experience
inContact May 2014 - Present
Uptivity July 2013 - May 2014
Ohio Development Services Agency September 2012 - July 2013
Jerome Schottenstein Center & Nationwide Arena May 2011 - August 2012
Jerome Schottenstein Center September 2010 - August 2012
Schafer Oil Company June 2005 - September 2010
Skills
Social Media Marketing, Marketing Communications, Advertising, Content Managed Websites, Public Relations, Facebook, Marketing, Marketing Strategy, Social Media, Press Releases, SEO, Customer Service, Sales, Blog Marketing, Grassroots Marketing, Event Planning, Event Management, Social Networking, Trade Shows, Online Marketing, HTML
Education
The Ohio State University - The Max M. Fisher College of Business 2009 — 2013
Bachelor of Science in Business Administration, Marketing
inContact May 2014 - Present
Uptivity July 2013 - May 2014
Ohio Development Services Agency September 2012 - July 2013
Jerome Schottenstein Center & Nationwide Arena May 2011 - August 2012
Jerome Schottenstein Center September 2010 - August 2012
Schafer Oil Company June 2005 - September 2010
Skills
Social Media Marketing, Marketing Communications, Advertising, Content Managed Websites, Public Relations, Facebook, Marketing, Marketing Strategy, Social Media, Press Releases, SEO, Customer Service, Sales, Blog Marketing, Grassroots Marketing, Event Planning, Event Management, Social Networking, Trade Shows, Online Marketing, HTML
Education
The Ohio State University - The Max M. Fisher College of Business 2009 — 2013
Bachelor of Science in Business Administration, Marketing
Tara McLoughlin, PMP's Uptivity Experience October 2009 - January 2015
Job Project Management, Application Administration, Development
Industry Consumer Services
Experience
inContact January 2015 - Present
Uptivity October 2009 - January 2015
Affinion Group April 2001 - February 2009
Bank One Credit Company October 1999 - September 2000
Remarketing Services of America (Fiserv) January 1996 - May 1999
American General Finance April 1991 - April 1995
Skills
Call Center, Vendor Management, Process Improvement, Project Management, Customer Satisfaction, PMO Development, PMP, Information Technology, Customer Experience, Workforce Management, CRM, Business Process, MS Project, Salesforce.com, Requirements Analysis, Team Management, Team Building, Contact Centers, Business Analysis, Business Process..., Call Centers, Training, Enterprise Software, Cross-functional Team..., Leadership, Management, Six Sigma, SharePoint, Team Leadership, Analysis, Managed Services, Disaster Recovery
Education
Colorado Technical University 2010 — 2015
Bachelor of Information Technology - Software Systems Engineering, CIT - Software Engineering
Columbus State Community College 2009 — 2010
No, MIS/Project Management
KB Institute of Technology 2001 — 2001
Certifications, A+, Windows 2000 Network Administration
University at Buffalo 1989 — 1990
Aeronautical/Aerospace Engineering Technology/Technician
inContact January 2015 - Present
Uptivity October 2009 - January 2015
Affinion Group April 2001 - February 2009
Bank One Credit Company October 1999 - September 2000
Remarketing Services of America (Fiserv) January 1996 - May 1999
American General Finance April 1991 - April 1995
Skills
Call Center, Vendor Management, Process Improvement, Project Management, Customer Satisfaction, PMO Development, PMP, Information Technology, Customer Experience, Workforce Management, CRM, Business Process, MS Project, Salesforce.com, Requirements Analysis, Team Management, Team Building, Contact Centers, Business Analysis, Business Process..., Call Centers, Training, Enterprise Software, Cross-functional Team..., Leadership, Management, Six Sigma, SharePoint, Team Leadership, Analysis, Managed Services, Disaster Recovery
Education
Colorado Technical University 2010 — 2015
Bachelor of Information Technology - Software Systems Engineering, CIT - Software Engineering
Columbus State Community College 2009 — 2010
No, MIS/Project Management
KB Institute of Technology 2001 — 2001
Certifications, A+, Windows 2000 Network Administration
University at Buffalo 1989 — 1990
Aeronautical/Aerospace Engineering Technology/Technician
Kenneth Howell Kenneth Howell's Uptivity Experience July 2014 - Present
Job Quality Assurance Professional
Industry Information Technology and Services
Experience
Uptivity July 2014 - Present
Endurix National Staffing December 2013 - April 2014
TEKsystems November 2011 - August 2013
Skills
Automation and Manual..., User Acceptance Testing, Familiar with Firefox..., Agile Methodologies, Agile project..., Quality Center Project..., Guidewire web-based..., Testing, Test Planning, Software Quality..., SharePoint, System Testing, Rational ClearCass..., Mantis, Pivotal Tracker..., Property & Casualty..., Exploratory Software..., Skilled at managing..., JIRA, Waterfall
Education
Columbus State
Columbus State Community College
Uptivity July 2014 - Present
Endurix National Staffing December 2013 - April 2014
TEKsystems November 2011 - August 2013
Skills
Automation and Manual..., User Acceptance Testing, Familiar with Firefox..., Agile Methodologies, Agile project..., Quality Center Project..., Guidewire web-based..., Testing, Test Planning, Software Quality..., SharePoint, System Testing, Rational ClearCass..., Mantis, Pivotal Tracker..., Property & Casualty..., Exploratory Software..., Skilled at managing..., JIRA, Waterfall
Education
Columbus State
Columbus State Community College
Keith Kress Keith Kress's Uptivity Experience October 2008 - June 2014
Job Strategic Marketing Leader
Industry Information Technology and Services
Experience
Emerson Network Power September 2015 - Present
inContact June 2014 - September 2015
Uptivity October 2008 - June 2014
Sypherlink May 2007 - September 2008
Caspian Technologies April 2006 - April 2007
Babbage Simmel August 2005 - April 2006
Caspian Software February 2005 - August 2005
Caspian Software October 1999 - February 2005
Skills
Marketing, Direct Marketing, CRM, Marketing Communications, Online Advertising, Customer Experience, Advertising, Sales, Management, Salesforce.com, Lead Generation, Project Management, Campaigns, SaaS, Channel Partners, Sales Operations, Solution Selling, Trade Shows, Enterprise Software, Marketing Management, Product Marketing, Account Management, Call Centers, Customer Satisfaction, Strategic Partnerships, Direct Sales, Unified Communications, Telecommunications, Database Marketing, Product Management, Sales Process, Media Relations, Web Design, New Business Development, Strategy, Analysis, Brand Management, Marketing Automation, Leadership
Education
Wright State University 1997 — 1999
MBA, Marketing
The Ohio State University 1992 — 1997
BSBA, Marketing
Emerson Network Power September 2015 - Present
inContact June 2014 - September 2015
Uptivity October 2008 - June 2014
Sypherlink May 2007 - September 2008
Caspian Technologies April 2006 - April 2007
Babbage Simmel August 2005 - April 2006
Caspian Software February 2005 - August 2005
Caspian Software October 1999 - February 2005
Skills
Marketing, Direct Marketing, CRM, Marketing Communications, Online Advertising, Customer Experience, Advertising, Sales, Management, Salesforce.com, Lead Generation, Project Management, Campaigns, SaaS, Channel Partners, Sales Operations, Solution Selling, Trade Shows, Enterprise Software, Marketing Management, Product Marketing, Account Management, Call Centers, Customer Satisfaction, Strategic Partnerships, Direct Sales, Unified Communications, Telecommunications, Database Marketing, Product Management, Sales Process, Media Relations, Web Design, New Business Development, Strategy, Analysis, Brand Management, Marketing Automation, Leadership
Education
Wright State University 1997 — 1999
MBA, Marketing
The Ohio State University 1992 — 1997
BSBA, Marketing
Francis Sennello Francis Sennello's Uptivity Experience July 2014 - January 2015
Job Manager, Sales Operations at inContact
Industry Market Research
Experience
inContact January 2015 - Present
Uptivity July 2014 - January 2015
Uptivity November 2013 - July 2014
Uptivity February 2012 - November 2013
Skills
Salesforce.com, Solution Selling, Call Center, Channel, Direct Sales, Account Management, Unified Communications, CRM, Call Centers, Telecommunications, SaaS, Enterprise Software, Sales Process, Strategic Partnerships, Strategy, Product Management, Sales Operations, Customer Experience, Managed Services, Product Marketing, Analytics, Business Development, Vendor Management, Cloud Computing, Start-ups, Outsourcing, VoIP, Professional Services, Networking, New Business Development, Customer Retention, Sales Presentations, Business Intelligence, Sales, Go-to-market Strategy, Management, Leadership, Sales Management
Education
The Ohio State University - The Max M. Fisher College of Business 2009 — 2011
Marketing
inContact January 2015 - Present
Uptivity July 2014 - January 2015
Uptivity November 2013 - July 2014
Uptivity February 2012 - November 2013
Skills
Salesforce.com, Solution Selling, Call Center, Channel, Direct Sales, Account Management, Unified Communications, CRM, Call Centers, Telecommunications, SaaS, Enterprise Software, Sales Process, Strategic Partnerships, Strategy, Product Management, Sales Operations, Customer Experience, Managed Services, Product Marketing, Analytics, Business Development, Vendor Management, Cloud Computing, Start-ups, Outsourcing, VoIP, Professional Services, Networking, New Business Development, Customer Retention, Sales Presentations, Business Intelligence, Sales, Go-to-market Strategy, Management, Leadership, Sales Management
Education
The Ohio State University - The Max M. Fisher College of Business 2009 — 2011
Marketing
Ryan Prestel's Uptivity Experience November 2011 - September 2014
Job Entrepreneur, Technologist and CEO at JadeTrack
Industry Computer Software
Experience
JadeTrack 2011 - Present
Stalio Group, Ltd. 1998 - Present
Uptivity November 2011 - September 2014
The Scotts Miracle-Gro Company October 2010 - November 2011
The Scotts Miracle-Gro Company July 2009 - September 2010
Abercrombie & Fitch February 2007 - January 2009
Wendys International 2005 - 2005
America Online 2002 - 2002
Skills
Entrepreneurship, Product Management, Carbon Footprinting, Agile Project Management, Business Analysis, Start-ups, Solution Selling, Business Development, Sustainability, Sales, Energy Management, Performance Management, Big Data
Education
Ohio University 2003 — 2007
B.S. in Communications, The Scripps College of Communication
JadeTrack 2011 - Present
Stalio Group, Ltd. 1998 - Present
Uptivity November 2011 - September 2014
The Scotts Miracle-Gro Company October 2010 - November 2011
The Scotts Miracle-Gro Company July 2009 - September 2010
Abercrombie & Fitch February 2007 - January 2009
Wendys International 2005 - 2005
America Online 2002 - 2002
Skills
Entrepreneurship, Product Management, Carbon Footprinting, Agile Project Management, Business Analysis, Start-ups, Solution Selling, Business Development, Sustainability, Sales, Energy Management, Performance Management, Big Data
Education
Ohio University 2003 — 2007
B.S. in Communications, The Scripps College of Communication
Ross Jablonski Ross Jablonski's Uptivity Experience March 2013 - October 2014
Job Sales Engineer at TelStrat
Industry Telecommunications
Experience
TelStrat October 2014 - Present
Uptivity March 2013 - October 2014
Uptivity June 2011 - March 2013
MICROS Systems Inc November 2008 - November 2010
GameTech International January 2006 - April 2007
Nationwide Insurance March 2002 - January 2006
Skills
Telecommunications..., System Design, Network Design, Wireless Networking, Information Security, Network Security, Computer Security, Microsoft Operating..., Microsoft Office, Windows System..., Cisco IP Telephony..., Avaya IP Telephony, VoIP, System Deployment, Enterprise Software, IIS, TCP/IP, Microsoft Server Support, Encryption, Authentication Systems, Remote Desktop, Wireless Routers, Wireless Security, Troubleshooting, Network Installation, Software Installation, Account Management, Networking, Switches, Cisco Technologies, Telephony, Cloud Computing, Managed Services, Telecommunications, Unified Communications
Education
Keller Graduate School of Management of DeVry University 2005 — 2007
Master of Network and Communications Management, Wireless Concentration
DeVry University 2003 — 2005
Bachelor of Technical Management
TelStrat October 2014 - Present
Uptivity March 2013 - October 2014
Uptivity June 2011 - March 2013
MICROS Systems Inc November 2008 - November 2010
GameTech International January 2006 - April 2007
Nationwide Insurance March 2002 - January 2006
Skills
Telecommunications..., System Design, Network Design, Wireless Networking, Information Security, Network Security, Computer Security, Microsoft Operating..., Microsoft Office, Windows System..., Cisco IP Telephony..., Avaya IP Telephony, VoIP, System Deployment, Enterprise Software, IIS, TCP/IP, Microsoft Server Support, Encryption, Authentication Systems, Remote Desktop, Wireless Routers, Wireless Security, Troubleshooting, Network Installation, Software Installation, Account Management, Networking, Switches, Cisco Technologies, Telephony, Cloud Computing, Managed Services, Telecommunications, Unified Communications
Education
Keller Graduate School of Management of DeVry University 2005 — 2007
Master of Network and Communications Management, Wireless Concentration
DeVry University 2003 — 2005
Bachelor of Technical Management
Liz Carver Liz Carver's Uptivity Experience October 2010 - June 2014
Job WFO advocate focused on enhancing customer experience and business agility, while reducing costs
Industry Computer Software
Experience
inContact June 2014 - Present
Uptivity October 2010 - June 2014
Digitel September 2008 - October 2010
Phoenix Communications Group 2005 - 2007
ZeeWise 2004 - 2005
eOn Communications March 2003 - September 2004
eOn Communications 2003 - 2004
Systems Conversion LTD 1999 - 2001
Randstad 1996 - 1998
Cobb County Young Republicans 1994 - 1997
Skills
Salesforce.com, Unified Communications, Sales, Telecommunications, Workforce Management, CRM, Business Development, Solution Selling, Direct Sales, VoIP, Call Centers, Sales Management, Product Marketing, Avaya, Customer Satisfaction, Marketing, New Business Development, Vendor Management, Trade Shows, Managed Services, Call Center, Salesforce.com..., Enterprise Software, SaaS, Lead Generation, Account Management, Training, Sales Presentations, Channel, Cloud Computing, Business Networking, Sales Operations, Customer Experience, Recording, Cold Calling Experience, Customer Support, Entrepreneurship, Event Planning, Team Leadership, Marketing Communications, HR Consulting, Avaya Technologies
Education
Stephens College 1972 — 1976
inContact June 2014 - Present
Uptivity October 2010 - June 2014
Digitel September 2008 - October 2010
Phoenix Communications Group 2005 - 2007
ZeeWise 2004 - 2005
eOn Communications March 2003 - September 2004
eOn Communications 2003 - 2004
Systems Conversion LTD 1999 - 2001
Randstad 1996 - 1998
Cobb County Young Republicans 1994 - 1997
Skills
Salesforce.com, Unified Communications, Sales, Telecommunications, Workforce Management, CRM, Business Development, Solution Selling, Direct Sales, VoIP, Call Centers, Sales Management, Product Marketing, Avaya, Customer Satisfaction, Marketing, New Business Development, Vendor Management, Trade Shows, Managed Services, Call Center, Salesforce.com..., Enterprise Software, SaaS, Lead Generation, Account Management, Training, Sales Presentations, Channel, Cloud Computing, Business Networking, Sales Operations, Customer Experience, Recording, Cold Calling Experience, Customer Support, Entrepreneurship, Event Planning, Team Leadership, Marketing Communications, HR Consulting, Avaya Technologies
Education
Stephens College 1972 — 1976
Doug Mason's Uptivity Experience January 2013 - Present
Job Optimizing your customer experience in the cloud|District Sales Manager at InContact
Industry Information Technology and Services
Experience
inContact May 2014 - Present
Uptivity January 2013 - Present
Windstream Communications December 2009 - November 2012
Qwest Communications September 2007 - April 2010
Avaya October 2000 - November 2006
Skills
Hosted VoIP, SIP Trunking, Hosted Services, Unified Communications, Colocation, Co-location, Qualifying Prospects
Education
Case Western Reserve University - Weatherhead School of Management
MBA
Miami University
BS
inContact May 2014 - Present
Uptivity January 2013 - Present
Windstream Communications December 2009 - November 2012
Qwest Communications September 2007 - April 2010
Avaya October 2000 - November 2006
Skills
Hosted VoIP, SIP Trunking, Hosted Services, Unified Communications, Colocation, Co-location, Qualifying Prospects
Education
Case Western Reserve University - Weatherhead School of Management
MBA
Miami University
BS
Olivia Nowakowski's Uptivity Experience February 2015 - Present
Job Account Manager at Uptivity
Industry Computer Software
Experience
Uptivity February 2015 - Present
EmpowerID August 2005 - February 2015
Volt Services Group March 2004 - July 2005
3X Corporation July 2002 - November 2003
Resource One Computer Systems - RetroBox June 2000 - July 2002
Resource One Computer Systems - RetroBox August 1999 - May 2000
Skills
Enterprise Software, Salesforce.com, Solution Selling, Account Management, Professional Services, Sales Process, Direct Sales, Selling, CRM, New Business Development, Security, Sales Management, SaaS, Sales Operations, Sales, Cloud Computing, Management, Strategy
Education
Ashland University
Ohio University
The Ohio State University
Uptivity February 2015 - Present
EmpowerID August 2005 - February 2015
Volt Services Group March 2004 - July 2005
3X Corporation July 2002 - November 2003
Resource One Computer Systems - RetroBox June 2000 - July 2002
Resource One Computer Systems - RetroBox August 1999 - May 2000
Skills
Enterprise Software, Salesforce.com, Solution Selling, Account Management, Professional Services, Sales Process, Direct Sales, Selling, CRM, New Business Development, Security, Sales Management, SaaS, Sales Operations, Sales, Cloud Computing, Management, Strategy
Education
Ashland University
Ohio University
The Ohio State University
Ken Falk's Uptivity Experience September 2013 - May 2014
Job Product Manager at inContact
Industry Telecommunications
Experience
inContact May 2014 - Present
Uptivity September 2013 - May 2014
Uptivity November 2009 - September 2013
CallCopy Inc. May 2007 - November 2009
Teleperformance USA September 1999 - May 2007
Skills
Call Center, VoIP, Solution Design, Telecommunications, Network Infrastructure, Management, Call Centers, Solution Architecture, Cisco Technologies, Contact Centers, SaaS, Avaya, Troubleshooting, Unified Communications, Vendor Management, Workforce Management, Visio, Business Development, Telephony, IVR, Cloud Computing, Solution Selling, Technical Support, Servers, Switches, Enterprise Software, CRM, Integration, CTI, ACD, Customer Experience, Call Logging, Managed Services, Salesforce.com, Product Management
Education
Columbus State Community College 2003 — 2003
The Ohio State University 1998 — 1999
inContact May 2014 - Present
Uptivity September 2013 - May 2014
Uptivity November 2009 - September 2013
CallCopy Inc. May 2007 - November 2009
Teleperformance USA September 1999 - May 2007
Skills
Call Center, VoIP, Solution Design, Telecommunications, Network Infrastructure, Management, Call Centers, Solution Architecture, Cisco Technologies, Contact Centers, SaaS, Avaya, Troubleshooting, Unified Communications, Vendor Management, Workforce Management, Visio, Business Development, Telephony, IVR, Cloud Computing, Solution Selling, Technical Support, Servers, Switches, Enterprise Software, CRM, Integration, CTI, ACD, Customer Experience, Call Logging, Managed Services, Salesforce.com, Product Management
Education
Columbus State Community College 2003 — 2003
The Ohio State University 1998 — 1999
Jeff Canter's Uptivity Experience September 2011 - May 2014
Job SVP, Services
Industry Computer Software
Experience
inContact November 2014 - Present
inContact May 2014 - October 2014
Uptivity September 2011 - May 2014
CallCopy Inc. January 2006 - September 2011
Teleperformance 1997 - 2004
Skills
Unified Communications, Sales, Sales Management, Management, Telecommunications, VoIP, Leadership, Call Center, Avaya, CRM, Call Centers, Enterprise Software, Solution Selling, Salesforce.com, Vendor Management, Team Leadership, Telephony, Contact Centers, Workforce Management, SaaS, Managed Services, Strategic Partnerships
Education
Capital University 1994 — 1999
Computer Science
inContact November 2014 - Present
inContact May 2014 - October 2014
Uptivity September 2011 - May 2014
CallCopy Inc. January 2006 - September 2011
Teleperformance 1997 - 2004
Skills
Unified Communications, Sales, Sales Management, Management, Telecommunications, VoIP, Leadership, Call Center, Avaya, CRM, Call Centers, Enterprise Software, Solution Selling, Salesforce.com, Vendor Management, Team Leadership, Telephony, Contact Centers, Workforce Management, SaaS, Managed Services, Strategic Partnerships
Education
Capital University 1994 — 1999
Computer Science
Jennifer Tedrow's Uptivity Experience August 2013 - March 2015
Job Sr. Product Manager at Gap Inc./GID
Industry Information Technology and Services
Experience
Gap Inc./GID March 2015 - Present
Uptivity August 2013 - March 2015
BestTransport January 2012 - August 2013
Best Transport via Applied Performance Technologies September 2011 - December 2011
Kentrox March 2009 - August 2011
HLS MedFreight (Now Cardinal Health Opti-Freight) June 2008 - March 2009
First Data Corporation March 2001 - June 2008
Skills
Process Improvement, Program Management, Project Management, Business Analysis, Team Building, Software Documentation, Salesforce.com, CRM, Strategic Planning, Visio, Integration, SharePoint, Cross-functional Team..., Product Management, Management, SDLC, Vendor Management, SaaS
Education
Franklin University
Bachelor of Science (B.S.), Business Administration, Management and Operations
Gap Inc./GID March 2015 - Present
Uptivity August 2013 - March 2015
BestTransport January 2012 - August 2013
Best Transport via Applied Performance Technologies September 2011 - December 2011
Kentrox March 2009 - August 2011
HLS MedFreight (Now Cardinal Health Opti-Freight) June 2008 - March 2009
First Data Corporation March 2001 - June 2008
Skills
Process Improvement, Program Management, Project Management, Business Analysis, Team Building, Software Documentation, Salesforce.com, CRM, Strategic Planning, Visio, Integration, SharePoint, Cross-functional Team..., Product Management, Management, SDLC, Vendor Management, SaaS
Education
Franklin University
Bachelor of Science (B.S.), Business Administration, Management and Operations
Delon Prince's Uptivity Experience March 2012 - Present
Job Account Executive
Industry Education Management
Experience
Uptivity March 2012 - Present
ITT Technical Institute July 2011 - November 2011
Everest Institute November 2009 - June 2011
LeaderStat June 2008 - November 2009
NCO Financial Systems July 2002 - June 2008
Skills
Training, Call Center, Team Building, Customer Service, Resume Writing, Career Development, Management, Career Counseling, Recruiting, Coaching, Business Development, Interviews, Sales, Marketing, Program Management, CRM, New Business Development, Call Centers
Education
Ohio Dominican University
Bachelor of Science, Business Administration
Uptivity March 2012 - Present
ITT Technical Institute July 2011 - November 2011
Everest Institute November 2009 - June 2011
LeaderStat June 2008 - November 2009
NCO Financial Systems July 2002 - June 2008
Skills
Training, Call Center, Team Building, Customer Service, Resume Writing, Career Development, Management, Career Counseling, Recruiting, Coaching, Business Development, Interviews, Sales, Marketing, Program Management, CRM, New Business Development, Call Centers
Education
Ohio Dominican University
Bachelor of Science, Business Administration
Rani Conger's Uptivity Experience August 2013 - Present
Job Project Coordinator Implementation at CallCopy Inc.
Industry Telecommunications
Experience
Uptivity August 2013 - Present
Connexions Loyalty March 2013 - August 2013
Affinion Group June 2009 - March 2013
Affinion Group January 2006 - June 2009
Affinion Group 2003 - 2006
Affinion Group 1999 - 2003
Affinion Group 1998 - 1999
Skills
Call Center, Workforce Management, Customer Experience, Process Improvement, Access, Customer Retention, Customer Service, Avaya, Microsoft Excel, Call Centers, IEX Total View, Team Leadership, Management, Training, SharePoint, Customer Satisfaction, Salesforce.com, Leadership, Avaya Technologies
Education
Ohio State University 2008 — 2008
BA, History
Ohio Dominican University 2005 — 2007
History, Political Science
Columbus State Community College 2001 — 2005
AA, History
Uptivity August 2013 - Present
Connexions Loyalty March 2013 - August 2013
Affinion Group June 2009 - March 2013
Affinion Group January 2006 - June 2009
Affinion Group 2003 - 2006
Affinion Group 1999 - 2003
Affinion Group 1998 - 1999
Skills
Call Center, Workforce Management, Customer Experience, Process Improvement, Access, Customer Retention, Customer Service, Avaya, Microsoft Excel, Call Centers, IEX Total View, Team Leadership, Management, Training, SharePoint, Customer Satisfaction, Salesforce.com, Leadership, Avaya Technologies
Education
Ohio State University 2008 — 2008
BA, History
Ohio Dominican University 2005 — 2007
History, Political Science
Columbus State Community College 2001 — 2005
AA, History
Andy Courneya's Uptivity Experience November 2009 - Present
Job District Sales Manager, Uptivity an inContact Company
Industry Information Technology and Services
Experience
Uptivity November 2009 - Present
TDS Metrocom December 2008 - September 2009
Paragon Solutions Group March 2008 - October 2008
Black Box Resale Services 2003 - 2008
Alta Technologies, Inc April 2001 - January 2003
North American Communications Resource INC October 1999 - February 2001
Sirius Computer Solutions April 1999 - October 1999
Skills
Solution Selling, Sales Operations, Business Alliances, Account Management, Call Center, Direct Sales, Unified Communications, Avaya, Managed Services, New Business Development, Telephony, Telecommunications, Salesforce.com, VoIP, Strategic Alliances, Sales Process, Call Centers, Cloud Computing, SaaS, Contact Centers, CRM, Channel Partners, Professional Services, Enterprise Software, SIP Trunking, Vendor Management, Co-location, MPLS, IVR, Wireless
Education
Bemidji State University 1994 — 1997
Business Administration, Business Administration
Uptivity November 2009 - Present
TDS Metrocom December 2008 - September 2009
Paragon Solutions Group March 2008 - October 2008
Black Box Resale Services 2003 - 2008
Alta Technologies, Inc April 2001 - January 2003
North American Communications Resource INC October 1999 - February 2001
Sirius Computer Solutions April 1999 - October 1999
Skills
Solution Selling, Sales Operations, Business Alliances, Account Management, Call Center, Direct Sales, Unified Communications, Avaya, Managed Services, New Business Development, Telephony, Telecommunications, Salesforce.com, VoIP, Strategic Alliances, Sales Process, Call Centers, Cloud Computing, SaaS, Contact Centers, CRM, Channel Partners, Professional Services, Enterprise Software, SIP Trunking, Vendor Management, Co-location, MPLS, IVR, Wireless
Education
Bemidji State University 1994 — 1997
Business Administration, Business Administration
Glenna Hall's Uptivity Experience February 2012 - October 2014
Job Payroll Representative& Accounts Payable at Uptivity, Inc
Industry Computer Software
Experience
Uptivity February 2012 - October 2014
CallCopy Inc. February 2011 - February 2012
Titan Doors, Inc. February 2011 - February 2012
Central Ohio Electric, Inc. April 1988 - November 2010
Skills
Management, Call Center, Salesforce.com, CRM, Customer Service, Microsoft Office, SaaS, Call Centers, Account Management, Sales, Microsoft Excel, Public Speaking
Education
Morehead State University
University of Louisville
Uptivity February 2012 - October 2014
CallCopy Inc. February 2011 - February 2012
Titan Doors, Inc. February 2011 - February 2012
Central Ohio Electric, Inc. April 1988 - November 2010
Skills
Management, Call Center, Salesforce.com, CRM, Customer Service, Microsoft Office, SaaS, Call Centers, Account Management, Sales, Microsoft Excel, Public Speaking
Education
Morehead State University
University of Louisville
Shawn Lacy's Uptivity Experience September 2013 - Present
Job Installation Engineer at Uptivity
Industry Computer Software
Experience
Uptivity September 2013 - Present
AmTote International May 2005 - May 2013
Skills
Integration, Software Development, Troubleshooting, C#, Databases, HTML, .NET, Windows, Microsoft SQL Server, SQL, Requirements Analysis, Team Leadership, C++
Education
Kent State University
Uptivity September 2013 - Present
AmTote International May 2005 - May 2013
Skills
Integration, Software Development, Troubleshooting, C#, Databases, HTML, .NET, Windows, Microsoft SQL Server, SQL, Requirements Analysis, Team Leadership, C++
Education
Kent State University
Devon Dixon's Uptivity Experience September 2014 - Present
Job Software Installation Technician at Uptivity/inContact
Industry Information Technology and Services
Experience
Uptivity September 2014 - Present
D&D Optimizing January 2009 - September 2014
DIRECTV March 2013 - January 2014
US Army July 2008 - February 2013
Skills
Electronics Repair, Networking, Customer Service, Customer Support, Information Technology, Video Games, Network Administration, Network Security, Electricity, Motor Control, Military Experience, Military Training, Creative Writing, Video Editing, Cinematography, Graphic Design, Sales, Management, Team Building, Team Leadership, Team Management, Laser Engraving, Product Customization, Gameplay, Console Games, Windows & Mac operating..., Linux Desktop, Ubuntu, Mandriva, Self-confidence, Motivated self-starter, Smartphones, Tablets, Binary Translation, PLC, HTML scripting, Programming, Competitive, Kindness, Communication Skills, Software Installation, Telecommunications, Telecommunications..., Microsoft SQL Server, Storage Virtualization, Server Administration, Computer Security, Virtual PC, Troubleshooting, Software Documentation
Education
TechSkills-Columbus 2014 — 2015
ITSA, Information and Engineering Technology
Pike CTC, Piketon OH 2007 — 2009
Certificates, Engineering Technology
Uptivity September 2014 - Present
D&D Optimizing January 2009 - September 2014
DIRECTV March 2013 - January 2014
US Army July 2008 - February 2013
Skills
Electronics Repair, Networking, Customer Service, Customer Support, Information Technology, Video Games, Network Administration, Network Security, Electricity, Motor Control, Military Experience, Military Training, Creative Writing, Video Editing, Cinematography, Graphic Design, Sales, Management, Team Building, Team Leadership, Team Management, Laser Engraving, Product Customization, Gameplay, Console Games, Windows & Mac operating..., Linux Desktop, Ubuntu, Mandriva, Self-confidence, Motivated self-starter, Smartphones, Tablets, Binary Translation, PLC, HTML scripting, Programming, Competitive, Kindness, Communication Skills, Software Installation, Telecommunications, Telecommunications..., Microsoft SQL Server, Storage Virtualization, Server Administration, Computer Security, Virtual PC, Troubleshooting, Software Documentation
Education
TechSkills-Columbus 2014 — 2015
ITSA, Information and Engineering Technology
Pike CTC, Piketon OH 2007 — 2009
Certificates, Engineering Technology
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY