U.S. Cellular
Industry: Telecommunications company
DescriptionUnited States Cellular Corporation, doing business as U.S. Cellular, is a regional carrier which owns and operates the fifth-largest wireless telecommunications network in the United States, serving 5 million customers in 426 markets in 23 U.S. states as of the first quarter of 2017. Parent organization: Telephone and Data Systems (84%) Headquarters: Chicago, Illinois, United States CEO: Kenneth R. Meyers Subsidiaries: King Street Wireless, L.P.,
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U.S. Cellular Employees
The Prudential Insurance Company of America Newark, NJ August 2015 - Present
Assurant Health July 2013 - July 2015
BMO Harris Bank September 2011 - July 2013
USAA April 2007 - September 2011
U.S. Cellular July 2004 - April 2007
DHL September 2002 - June 2004
Skills
Sales, Customer Service, Customer Satisfaction, Research, Customer Retention, Property & Casualty..., Retail Banking, Teller Operations, Telecommunications, Referrals, Problem Management, Client Billing, Online Research, Networking, Call Centers, Account Management, Insurance Regulatory, Banking, Salesforce.com, Building Relationships, Banking Relationships, Manage Client..., Delegation, Social Networking, Insurance, Cross Selling, Consumer Lending, Management, Loans, Credit, Relationship Building, Microsoft Office, Time Management, Process Improvement, Customer Experience, Risk Management, Leadership, Training, Coaching, Analysis, Microsoft Word, Outlook, Relationship Management, Underwriting, Team Building, Financial Services
Education
Kaplan Financial 2014 — 2014
Life and Health Insurance License
American River College 1997 — 2001
Capital Christian High School 1992 — 1996
High School Diploma, High School/Secondary Diploma Programs
Institute for Applied Philosophy January 2013 - Present
Four Leaf Clover DME Supply January 2012 - January 2013
Four Leaf Clover Diabetic Supplies, LLC January 2012 - January 2013
U.S. Cellular June 2011 - January 2012
Skills
Monetary Policy, Web Marketing, SEO, Organic Search, Analytics, Customer Acquisition, E-commerce, Search Engine..., Internet Marketing, Ecommerce, Data Analysis, Philosophy of Mind, Political Philosophy, Conversion Optimization, Omniture, B2B Marketing, Search Advertising, Account Management, Competitive Analysis, E-business, Internet Strategy, Sales, Lead Generation, Business Development, Exceed Sales Goals, Economic Development
Education
Blue Ridge Community College 2013 — 2015
Associate's Degree, Transfer Degree for Economics, 4.0 GPA
Appalachian State University 2008 — 2009
Appropriate Technology
Hendersonville High School 2004 — 2008
SouthEastern Regional Readiness Council August 2014 - Present
Buncombe County I.T. July 2014 - Present
Carolina Tactical Precision September 2003 - Present
U.S. Cellular February 2004 - June 2013
United States Marine Corps September 1995 - April 2001
Skills
DoD Top Secret Clearance, Certified Firearms..., Cpr Certified, Physical Security, DOT Compliance, Troubleshooting, CDMA, 3G, EVDO, 4G, LTE, Networking, Team Building, Team Leadership, Customer Service, RF, Microwave, Antennas, Generators, Diesel Engine, Routing, Martial Arts, NRA, Range Safety Officer, Tactics, Pistol, Handgun, Cabling, Protection, Computer Security, Firearms, Leadership, Law Enforcement, Wireless, Security
Education
Purdue University 1993 — 1994
Asheville-Buncombe Technical Community College 2006 — 2007
Criminal Justice/Law Enforcement Administration Courses
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2014 - Present
M13 Graphics December 2012 - Present
American InterContinental University October 2007 - Present
AT&T June 2010 - November 2011
U.S. Cellular January 2006 - January 2007
Skills
Sales, Marketing, Photography, Advertising, Retail, Public Relations, Customer Service, Adobe Creative Suite, Photoshop, Social Media, Illustrator, Microsoft Office, Customer Satisfaction, Customer Retention, Merchandising, Vector Illustration, Networking, Social Promotion, Leadership Development, Development Of..., Team Building, Team Management
Education
American Intercontinental University 2007 — 2012
Bachelor of Arts (B.A.), Design and Visual Communications, General
Marquette University 2003 — 2004
U.S. Cellular November 2012 - June 2014
Integrated Marketing Partners October 2010 - November 2012
Cobalt Blue June 2002 - October 2010
Gus Foundation of Children's Memorial Hospital 1995 - 2005
Skills
Marketing Communications, Integrated Marketing, Marketing, Leadership, B2B, Direct Marketing, Non-profit Marketing, Brand Development, New Business Development, Demand Generation, Promotions, Management, Nonprofit Consulting, Online Marketing, Entrepreneur, Solution Selling, Cause Marketing, Nonprofits, Creative Problem Solving, Value Based Selling, Integrated Campaign..., Consultative Selling, Illustrator, iMovie, Final Cut Express, Marketing Management, Account Management, Creative Development, Selling, Collaborative Problem..., Entrepreneurship, Sales, Creative Direction, Problem Solving
Education
Alma College 1983 — 1987
BS, Business, Marketing, Art.
U.S. Cellular June 2014 - Present
U.S. Cellular November 2013 - Present
U.S. Cellular November 2011 - October 2013
U.S. Cellular July 2008 - November 2011
U.S. Cellular January 2008 - July 2008
Skills
Sales Management, 4G, LTE, Customer Engagement, Customer Retention, Wireless, Cellular Communications, Telecommunications, CDMA, Coaching, Customer Experience, Sales, Mobile Devices, Leadership, Direct Sales, Call Centers, Customer Satisfaction, Sales Process, Customer Service, Mobile Technology, VoIP, Quotas, Cold Calling, Wireless Networking, M2M, Telephony, Mobile Communications, Building Relationships, Team Leadership, Employee Training, Hiring, Smartphones, Wireless Broadband, Retail Sales, WiFi, Call Center Development, 3G, Servant Leadership, Store Management
Education
Alverno College
Coldwell Banker Gundaker October 2012 - Present
Private August 2009 - Present
Hands On Homes, LLC April 2012 - July 2013
Mable's House In-Home Daycare July 2009 - August 2011
U.S. Cellular October 2008 - May 2009
Skills
Customer Service, Selling, Sales, Real Estate, Negotiation, Customer Satisfaction, Team Building, Project Management, Marketing, Retail, Nonprofits, Management, Microsoft Excel, Leadership, Investment Properties, Research
Education
Ashford University 2012 — 2013
Master of Organizational Management, Project Management
Saint Louis University 2005 — 2010
Bachelor of Science (B.S.), Business Administration
Davis & Sons Oil Co. June 2012 - July 2014
TS Sports March 2011 - June 2012
B&B Custom Construction 2006 - 2010
U.S. Cellular 2001 - 2006
Skills
Sales, Training, New Business Development, Sales Process, Inventory Management, Customer Satisfaction, Management, Electrical..., Electronics, Oil, Project Management, Leadership, Radiation Safety, Telecommunications
Education
Southern Oklahoma Technology Center
Completed 2 Year Course, Basic Electronics
Springer High
Ounce of Prevention Fund January 2014 - Present
Verizon Wireless December 2013 - January 2014
Xerox June 2013 - December 2013
U.S. Cellular August 2009 - May 2013
Summit Polymers June 2004 - August 2009
Skills
Sales, Manufacturing, iOS, Teamwork, Direct Sales, Salesforce.com, Account Management, Sales Process, Team Building, Customer Service, Troubleshooting, Solution Selling, Technical Support, Selling, New Business Development, Telecommunications, Networking, Customer Experience, Employee Training, Microsoft Office, Wireless, Retail, Wireless Networking, Product Development, Call Centers, Training, B2B, Team Leadership, Cross-functional Team..., Visio, Customer Retention, Cellular Communications
Education
ITT Technical Institute-Orland Park 2011 — 2015
Bachelor's degree, network and security, 13
TF South HS 1990 — 1994
Associate's degree, General Studies
U.S. Cellular June 2014 - March 2015
U.S. Cellular June 2012 - March 2015
Walmart June 2006 - June 2012
Presbyterian Child Development Center January 2012 - May 2012
Skills
Retail, Merchandising, Visual Merchandising, Customer Service, Retail Sales, Sales Process, Sales Promotion, Advertising, Direct Sales, Adobe, OS X, Windows, Crisis Management
Education
Fayette Institute of Technology 2015 — 2016
Licensed Practical Nurse, Nursing
West Virginia University 2010 — 2013
Bachelor of Science (B.S.), Public Relations, Advertising, and Applied Communication
West Virginia University 2005 — 2010
Bachelor of Arts (B.A.), English Language and Literature, General
U.S. Cellular August 2010 - Present
U.S. Cellular November 2007 - August 2010
U.S. Cellular September 2006 - November 2007
Skills
Wireless, Networking, Call Centers, Sales Operations, Start-ups, Technical Support, LTE, Cellular Communications, Telecommunications, CDMA, Wireless Networking, 4G, VoIP, Mobile Devices, Computer Network...
Education
College of DuPage 2013 — 2014
Systems support specialist certificate in progress, CIT
Environmental Technical Institute-Itasca 2007 — 2008
Vocational certification, HVAC
Eastern Kansas Oil & Gas Association November 2008 - Present
U.S. Cellular October 2006 - June 2008
Skills
Leadership, Customer Service, Sales, Cross-functional Team..., Strategic Planning, Account Management, Sales Management, Event Planning, Social Networking, Business Development, Product Marketing, B2B, New Business Development, Market Research, Sales Process, Online Marketing, Microsoft Office, Business Strategy, Marketing, Negotiation
Education
Allen County Community College 1999 — 2002
Psychology
U.S. Cellular August 2015 - Present
Famous Footwear May 2014 - Present
Designs By Seejay August 2012 - Present
Chick-fil-A December 2012 - February 2014
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, C++, Java, C, HTML, Research, Social Media
Education
Tallahassee Community College 2012 — 2014
Graphic Design
Albany Technical College 2010 — 2012
Associate's degree, Web Page, Digital/Multimedia and Information Resources Design
U.S. Cellular January 2012 - February 2014
Verizon Wireless July 2009 - September 2011
Alltel Wireless November 2008 - July 2009
Skills
Wireless, Customer Service, Sales, Sales Management, Restaurant Management, Customer Retention, Customer Satisfaction, Retail, Customer Experience, Direct Sales, Troubleshooting, Recruiting
Education
American Public University System 2013 — 2015
Associate of Arts (AA), Human Resources Management and Services, 3.75
Platt College-Lawton 2003 — 2003
Certificate, Medical/Clinical Assistant
South Western Technology Center 2001 — 2001
Certificate, Microsoft Office
U.S. Cellular June 2015 - August 2015
Infosys Technologies Limited March 2012 - June 2014
Cognizant Technology Solutions December 2011 - February 2012
Skills
Program Development, Web Development, Product Design, Product Development, Software Documentation, Software Engineering, Java, JavaScript, HTML 5, HTML, Flex, CSS, CSS3, JSP, Business Analysis, C++, MySQL, SAS Programming, RapidMiner, R, SPSS, Tableau, Perl
Education
University of Illinois at Chicago (UIC) - Liautaud Graduate School of Business 2014 — 2016
Master's degree, Management Information Systems, General, 3.75
Anand Institute Of Higher Technology 2007 — 2011
Bachelor of Engineering (B.E.), Computer Science, 77%
US Cellular May 2015 - Present
U.S. Cellular June 2011 - May 2015
Stan Clark Companies August 2008 - July 2012
Stan Clark Companies January 2010 - May 2011
Stan Clark Companies August 2006 - August 2008
Chilis Grill & Bar Restaurant June 2000 - August 2005
Skills
Cellular Communications, Wireless, Quotas, Customer Retention, 4G, CDMA, M2M, Sales Operations, Direct Sales, Cold Calling, Sales Process, Telecommunications, Mobile Devices, Customer Satisfaction, Customer Experience, EVDO, LTE, Wireless Broadband, Mobile Technology, Sales, Handsets, Carriers, Wireless Networking, Smartphones, Retail Sales, Mobile Communications, Solution Selling, Blackberry, Broadband, 3G, Building Relationships, Retail, Exceed Sales Goals, Welding, Brand Loyalty, Customer Engagement, Networking, VoIP
Education
Oklahoma State University 2006 — 2010
Mechanical Engineering Related Technologies/Technicians
Cowley College 2004 — 2006
Associates Applied Science, Non Destructive Testing Technology
Autry Technology Center 2002 — 2004
Vocational Certificate, Welding Technology/Welder
Enid High School 2000 — 2003
High School Diploma, General Studies, Senior
Action Pest Control January 2013 - Present
Waste Management March 2007 - December 2012
U.S. Cellular 2004 - 2007
Skills
Customer Service, Waste Management, Recycling, Hazardous Waste..., Waste, Inventory Management, Inventory Control, Sales Operations, Customer Retention, Customer Experience, Customer Engagement, Employee Training, Employee Engagement, Employee Management, Employee Recognition, Motivational Speaking, Great Motivator, Behavioral Interviewing, Team Building, Cross-functional Team..., Cross Functional Team..., Remediation
Education
Ashford University
U.S. Cellular April 2013 - Present
T-Mobile December 2010 - April 2013
T-Mobile February 2010 - December 2010
Skills
Wireless, Telecommunications, Customer Satisfaction, Retail, Cellular Communications, P, Team Building, Mobile Devices, Team Leadership, Coaching, Management, Sales, Leadership, Retail Sales, Leadership Development, Teamwork, B2B, Customer Experience, Sales Management, Sales Operations, Customer Retention
Education
Allen County Community College 2003 — 2005
Business
U.S. Cellular December 2012 - Present
U.S. Cellular April 2010 - December 2012
U.S. Cellular June 2009 - April 2010
AT&T Mobility 1999 - 2003
Skills
CDMA, Customer Retention, Wireless, Sales Operations, Cellular Communications, Administartion, Auditing, Report Development, Training Facilitation, Diversity & Inclusion, Diversity Training, Wireless Broadband, Product Marketing, Sales Management, Sales Process, M2M, Customer Experience, Retail, Merchandising, Team Leadership, Training, Loss Prevention, Inventory Control, Inventory Management, Leadership
Education
American InterContinental University 2007 — 2009
U.S. Cellular April 2015 - Present
U.S. Cellular October 2013 - March 2015
U.S. Cellular November 2012 - October 2013
U.S. Cellular 2009 - 2012
U.S. Cellular 2009 - 2012
U.S. Cellular September 2010 - June 2011
Texor Petroleum September 2008 - May 2009
TCF Bank February 2008 - September 2008
CarSmart November 2005 - October 2007
Infinity Mortgage May 2004 - September 2005
Skills
Wireless, Cellular Communications, Mobile Devices, LTE, Call Center, CDMA, Telecommunications, Workforce Management, Team Leadership, Inclusion, Resource Staffing, Call Centers, Account Management, Technical Support, Customer Experience, Leadership, Customer Service, Customer Satisfaction, Sales, 4G, Vendor Management, Cross-functional Team..., Blackberry, Wireless Networking, Broadband, Troubleshooting, Customer Retention
Education
Inland School of Real Estate
Ashford University
College of DuPage
Best Buy March 2015 - Present
Children's Home Society of West Virginia December 2013 - February 2015
Walmart October 2012 - December 2012
U.S. Cellular September 2011 - September 2012
Walmart April 2011 - September 2011
Hibbett Sporting Goods February 2010 - December 2010
Skills
Customer Service, Sales, Retail, Cashiering, Cell phone repair, Automotive Servicing, Computer Maintenance, Retail Sales, Microsoft Office, Customer Satisfaction, Inventory Management
Education
ITT Technical Institute-Salem 2015 — 2017
Associate’s Degree, Network and System Administration/Administrator
New River Community and Technical College 2007 — 2008
General Education
Seneca Trail Christian Academy 2003 — 2007
High School Diploma, High School
Financial Retirement Services & Planning October 2014 - Present
U.S. Cellular February 2014 - October 2014
U.S. Cellular May 2004 - October 2014
ITT Technical Institute November 2002 - August 2003
Washington Mutual April 2002 - November 2002
Skills
Excellent communication, Teamwork, Outstanding..., Research, Negotiation, Android, Analytics, Customer Service, Classroom, Teaching, Technology, Networking, Technical Support, Troubleshooting, Wireless, Customer Experience, Wireless Broadband, Customer Retention, Time Management
Education
Alverno College 1997 — 2001
Bachelor of Arts in Professional Communications, Communication and Media Studies
Bayview High School
Shred-it October 2014 - Present
Paul Mitchell The School Knoxville October 2013 - April 2014
U.S. Cellular June 2011 - October 2012
Verizon Wireless August 2007 - May 2012
Cricket Communications 2001 - 2007
Verizon Wireless 1997 - 2001
Skills
Management, Fiber Optics, Optical Fiber, Sales Prospecting, Wireless, New Business Development, Business Planning, Sales, Leadership, Customer Satisfaction, B2B, Sales Process, Team Building, Outsourcing, Contract Negotiation, Account Management, Sales Management, Direct Sales, Cold Calling, Cellular Communications, Customer Service, 4G, Solution Selling, Quotas, Networking, Customer Retention, LTE, Telecommunications, M2M, Selling
Education
Pellissippi State Community College 2006 — 2007
Physical Sciences
Tennessee School of Beauty of Knoxville Inc 1989 — 1991
Cosmetologist License, Cosmetology/Cosmetologist, General
Network Engineering Technologies August 2015 - Present
Menards August 2013 - Present
Victoria's Secret October 2012 - Present
U.S. Cellular December 2010 - February 2012
McDonald's Corporation October 2008 - April 2011
American Airlines February 2009 - July 2009
Kelley Williamson Co. July 2007 - January 2009
American Eagle Airlines August 2007 - January 2008
McDonald´s August 2004 - July 2007
Skills
Photoshop, Illustrator, Photography, Customer Service, Graphic Design, Digital Photography, Sales, Management, Training, InDesign, Adobe Creative Suite, Mac, Dreamweaver, Sales Operations, Logo Design, Information Technology, Microsoft Excel, Inventory Management, PowerPoint
Education
ITT Technical Institute-Madison 2014 — 2015
Associate of Science (AS), Network and System Administration/Administrator
International Academy of Design and Technology-Online 2011 — 2013
Graphic Design
Herzing University-Madison 2009 — 2010
Graphic Design
Academy of Art University 2008 — 2008
Advertising, Graphic Design
Full Sail University February 2014 - April 2014
U.S. Cellular 2007 - November 2011
U.S. Cellular March 2002 - November 2007
U.S. Cellular October 2000 - March 2002
Village Graphics September 1998 - October 2000
Skills
Maya, Computer Animation, Drawing, Photoshop, Digital Photography, Painting, Visual Effects, Traditional Animation, Nuke, Photography, After Effects, Final Cut Pro, Cinema 4D, Syntheyes, Houdini, Zbrush, Mudbox, Autodesk MotionBuilder, Illustrator, Microsoft Office, Maya Dynamics, ZBrush
Education
Full Sail University 2011 — 2013
Bachelor of Science (BS), Computer Animation - Visual Effects
Academy of Art University 2009 — 2009
Animation 2D/3D - Film - Photography
VITAS Hospice 2011 - 2012
U.S. Cellular January 2010 - November 2010
Comcast Cable July 2008 - December 2009
Nissan of South Holland July 2005 - July 2008
Education
Indiana Institute of Technology 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.0
Everest College-Merrionette Park 2005 — 2006
Diploma, Medical Insure Billing and Coding, 3.7
IMS Health October 2014 - Present
Mu Sigma August 2012 - September 2014
TMP Technologies January 2012 - May 2012
U.S. Cellular June 2011 - August 2011
Cognizant Technology Solutions September 2006 - July 2010
Skills
Data Analysis, SPSS, SQL, Excel, C, Offshore Project..., Project Management, Delivery Of Projects, Microsoft Excel, SDLC, Programming, Business Analysis, SAS, Market Research, Analytics, Business Intelligence, Analysis, Requirements Analysis, Microsoft Office, Leadership
Education
University at Buffalo 2010 — 2012
Master of Business Administration (MBA), Marketing and Finance, 3.5
Anna University 2002 — 2006
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering, 80
Regal Entertainment Group March 2007 - Present
Avon December 2009 - December 2012
University of Tennessee September 2010 - December 2011
U.S. Cellular May 1999 - October 2004
Skills
Administrative..., Outlook, Data Entry, Microsoft Word, Microsoft Office, Event Planning, Microsoft Excel, Adobe Acrobat, Office Management, Office Administration, Time Management, Telephone Skills, Filing, Customer Service, Fax, Photoshop, Teamwork
Education
Art Institute of Pittsburgh 1991 — 1993
Associates, Industrial Design
U.S. Cellular August 2013 - Present
Internet Content Syndication Council October 2007 - Present
Sears Holdings Corporation November 2011 - August 2013
Abbott Laboratories August 2010 - November 2011
RichRelevance May 2010 - November 2011
Procter & Gamble May 1998 - July 2010
Lexis-Nexis June 1990 - May 1998
Booz Allen Hamilton November 1991 - February 1994
Skills
E-commerce, SEM, Digital Marketing, Program Management, Social Media Marketing, Strategy, Interactive Marketing, Email Marketing, Marketing, Integrated Marketing, Media Planning, Marketing Management, Customer Insight, Team Building, Leadership, Digital Media, Process Improvement, Online Marketing, Content Development
Education
Antioch University Midwest 1994 — 1997
MBA, Management
Wright State University 1988 — 1993
BA, Business
Vandalia Butler High School
York Risk Services Group March 2012 - Present
Avizent Risk May 2011 - March 2012
Avizent October 2008 - May 2011
Clintonville Electric June 2008 - September 2008
U.S. Cellular November 2007 - May 2008
The Plant People Inc. 2005 - 2007
Skills
Workers Compensation, Insurance, Claims Management, Process Improvement, Workers' Compensation..., Liability, Customer Service, Quality Assurance, Analysis, Commercial Insurance, Vendor Management, Financial Services, Team Leadership, Team Building, Leadership, Property, Data Analysis, Project Planning, Property & Casualty..., Alternative Risk, Project Management, Leading Meetings
Education
Hocking College 2004 — 2005
Natural & Historical Interpretation
Tolles Career and Technical Center 2002 — 2004
Jonathan Alder
U.S. Cellular February 2013 - Present
U.S. Cellular November 2007 - March 2013
U.S. Cellular November 2006 - November 2007
U.S. Cellular November 2004 - November 2006
Club Northwest June 2000 - November 2004
Skills
Quotas, Cellular Communications, Cross-functional Team..., Customer Retention, Customer Satisfaction, Wireless, Telecommunications, Sales Process, Team Building, Sales, Leadership, Retail, Product Management, 4G, Account Management, B2B, Budgets, Coaching, Cold Calling, Competitive Analysis, Customer Experience, Customer Service, Employee Training, Hiring, Inventory Management, Loss Prevention, Management, Merchandising, Mobile Devices, New Business Development, Performance Management, Program Management, Recruiting, Retail Sales, Sales Management, Sales Operations, Sales Presentations, Selling, Servant Leadership, Solution Selling, Store Management, Team Leadership, Training, Vendor Management
Education
Ashford University
Master's degree, Organizational Leadership
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General
VTech Electronics September 2014 - Present
U.S. Cellular October 2011 - August 2014
U.S. Celluar April 2010 - November 2011
U.S. Cellular October 2007 - April 2010
US Cellular December 2006 - September 2007
Skills
Mobile Marketing, Campaign Management, Integrated Marketing, Digital Strategy, Creative Development, Advertising, Digital Marketing, Media, Creative Direction, Interactive Marketing, Public Relations, Customer Acquisition, Product Marketing, SEM, Lead Generation, Email Marketing, B2B Marketing, Multi-channel Marketing, Social Media Marketing
Education
Anderson University 2002 — 2006
BA, Communications and Political Science - Double Major
SH Martins March 2012 - Present
Apple January 2011 - March 2012
U.S. Cellular January 2007 - January 2010
Amdocs Ltd 2005 - 2006
Accenture Learning June 2005 - December 2005
Cingular (AT&T legacy) 2004 - 2004
Skills
Training, Leadership Development, Organizational..., Performance Management, Instructional Design, Instructor-led Training, Workshop Facilitation, Coaching, ADDIE, Hands-on Training, Public Speaking, E-Learning, Leadership, Technical Training, Conflict Resolution, Training Delivery, Adult Education, Performance Improvement, Consulting, Management Development, Call Centers, Change Management, Blended Learning, Learning Management, Curriculum Design, Organizational Learning, Strategy, Executive Coaching, PowerPoint, Captivate, Management, CRM, Employee Training, Staff Development, Career Development, Organizational..., Learning Management..., Distance Learning, Software Training, iMovie, Mentoring, iPad, Team Building, Needs Analysis, Social Media, Writing, Performance Consulting, Personal Development, Talent Management, Time Management
Education
American InterContinental University 2005 — 2006
M. Ed., Instructional Technology
Warner Pacific College 1982 — 1984
Bachelor of Arts, Religion
U.S. Cellular April 2015 - Present
Acosta Sales & Marketing December 2013 - April 2015
Mosaic Sales Solutions May 2010 - December 2013
rue21 2008 - May 2010
Skills
Retail, Social Media Marketing, Marketing, Merchandising, Sales, Customer Service, Social Media, Marketing Strategy, Sales Operations, Visual Merchandising, Marketing Communications, Microsoft Office, Social Networking, Relationship Marketing, Brand Awareness, Facebook, Customer Satisfaction, Inventory Management
Education
Art Institute of Pittsburgh 2011 — 2013
U.S. Cellular March 2008 - Present
U.S. Cellular March 2008 - December 2012
Skills
Store Management, Merchandising, Loss Prevention, Visual Merchandising, Retail, Customer Service, Sales, Inventory Management, Microsoft Office, Customer Satisfaction, Social Media, Photoshop, PowerPoint, Negotiation, Cellular Communications, Wireless, Wireless Networking, Customer Retention, Telecommunications, Sales Operations, Sales Process, Team Building, Direct Sales
Education
Nichols Career Center 2008 — 2010
Radiology Tech
Moberly Area Community College 2005 — 2007
Associate of Arts (A.A.)
T-Mobile March 2000 - Present
U.S. Cellular March 1992 - March 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook, GSM, UMTS, Ethernet, LTE, Wireless Networking, T-1, Management, 3G, 4G, CDMA, Cellular Communications, IP, Microwave, RF, Telecommunications, Troubleshooting, VoIP, Wireless
Education
Asheville-Buncombe Technical Community College 1989 — 1992
none, Electrical and Electronics Engineering
WTTW/WFMT September 2011 - Present
U.S. Cellular December 2010 - September 2011
WTTW/WFMT January 2005 - June 2010
Northwestern University September 2002 - January 2005
MFS Investment Management September 2000 - August 2002
MFS Investment Management March 2000 - September 2000
Juniornet 1999 - 2000
Acme Electric January 1999 - May 1999
Skills
Employee Benefits, Onboarding, HRIS, Employee Relations, Training, Vendor Management, Human Resources, Interviews, Management, Policy, Benefits Administration, Job Evaluation, Personnel Management, Payroll, Performance Appraisal, Job Descriptions, New Hire Orientations, Deferred Compensation, Recruiting, Organizational..., Administration, Talent Acquisition, FMLA, Employee Engagement, Talent Management
Education
Alfred University
Bachelor of Arts, Psychology; Business and Industrial Psychology
Boston University
Master of Science, Human Resource Management
Time Warner Cable Business Class June 2014 - Present
U.S. Cellular May 2012 - June 2014
U.S. Cellular August 2010 - May 2011
AT&T Mobility February 2010 - December 2010
DataStarUSA September 2009 - March 2010
LINKdotNET March 2007 - April 2008
Joined the Army July 2004 - January 2007
Spider Tech January 2004 - July 2004
Obour Institute January 2004 - July 2004
Skills
DSL, Network Infrastructure, BGP, Routers, CCNA, MPLS VPN, Routing Protocols, VoIP, OSPF, Frame Relay, Computer Network..., RIP, MPLS, Switches, Juniper, Routing, EIGRP, Network Design, Wireless, ATM networks, CCIP, Cisco IOS XR, Cisco IOS, Alcatel, Cisco Technologies, WAN, Wireless Networking, IP, LTE, VPN, CCDA, DHCP, Switching, VLAN, Firewalls, Toilets, Cisco Certified, SNMP, DNS, T1, Network Engineering, Ethernet, Networking, UMTS, TCP/IP, Cisco Routers, Linux, Troubleshooting, CCNP, STP
Education
Ain Shams University 1999 — 2003
Bachelor, Electrical Engineering, Computer & Systems Engineering
St. George's College, Cairo, Egypt
St. George's college
Wells Fargo May 2015 - Present
State of Iowa January 2011 - January 2015
U.S. Cellular June 2009 - January 2011
Skills
Proofreading, Legal Writing, Team Leadership, Team-oriented, Computer Proficiency, Microsoft Excel, Microsoft Word, Sales Operations, Market Research, Data Entry, Civil Litigation, Community Outreach, Courts, Customer Service, Litigation, Public Speaking, Teamwork
Education
AIB College of Business
Specialized Sales, Merchandising and Marketing Operations
Des Moines Area Community College
Legal Assistant/Paralegal
U.S. Cellular May 1996 - Present
Skills
Wireless Networking, Telecommunications, Wireless, Disaster Recovery, Program Management, Cellular Communications, Call Centers, Data Center, Cross-functional Team..., CDMA, Vendor Management, Computer Hardware, VoIP, Troubleshooting, Leadership, Project Management, Switches, Integration, Computer Network..., Mobile Devices
Education
Alderson-Broaddus College 1988 — 1992
Bachelor of Science (BS), Computer Science
Elkins High School 1986 — 1988
Mylan January 2014 - Present
U.S. Cellular December 2010 - November 2013
Verizon Wireless February 2007 - August 2010
Ocean Key Resort & Spa August 2006 - December 2006
Universal Companies Incorporated October 2005 - August 2006
Contemporary Services Corporation October 2003 - October 2005
United States Air Force December 1993 - April 1999
Skills
Sales
Education
West Virginia University 1999 — 2005
Bachelor of Arts (B.A.), Communication Studies
West Virginia University 1999 — 2005
Bachelor of Arts (BA), Foreign Languages - Spanish
Morgantown Beauty College Inc
Bachelor of Arts, Communication Studies; Massage Therapy
Universidad Internacional Menéndez Pelayo
GEICO February 2015 - Present
Horizon Technologies Inc., August 2011 - February 2015
American Family Insurance June 2014 - November 2014
U.S. Cellular July 2013 - June 2014
Gogo February 2013 - July 2013
Secure Net November 2012 - February 2013
GSI COMMERCE an EBAY company August 2011 - November 2012
University of Baltimore August 2009 - August 2011
Com 2 Engineering and Associates September 2006 - October 2007
Applied Software Systems July 2004 - August 2006
Skills
Data Warehousing, ETL, Data Modeling, SQL, SDLC, Oracle, Visio, Business Intelligence, Business Analysis, Teradata, Data Analysis, Requirements Analysis, Integration, Informatica, Pentaho, PL/SQL, HTML, Testing, VBA, Microsoft Office, C, C++, CRM, Data Mining, Access, User Acceptance Testing, Cognos, SSRS, Functional..., Sagent, Software Development, Red Hat Linux, Oracle CRM, Product Development, Financial Data, Financial Databases, Dashboard, DB2, Data Integration, Talend, SSIS, Tortoise SVN, netezza, Talisma, zyper, Feeds, Big Data, Hadoop, Agile Methodologies, JIRA
Education
Towson University 2006 — 2008
Master of Business Administration (M.B.A.), Information Technology
Purbanchal Vishwavidalaya 2000 — 2004
Bachelors in Information Technology, Databases, Programming, Computer technology
UnityPoint Clinic October 2012 - Present
Medical Associates August 2011 - October 2012
The Bradley Method September 2008 - October 2012
U.S. Cellular December 2001 - February 2007
University of Wisconsin-Madison August 1999 - May 2004
A Touch Above the Rest August 1999 - May 2004
Back and Body Massage Therapy August 1997 - 1999
Yellowstone Day Spa March 1996 - August 1997
Skills
Public Speaking, Nutrition, Healthcare, Teaching Adults, Sales Management, Account Management, Business Development, Nursing, Deep Tissue Massage, Pregnancy Massage
Education
Trinity College of Nursing & Health Sciences 2014 — 2016
ASN
Northeast Iowa Community College-Calmar 2009 — 2011
Nursing
Carlson College of Massage Therapy 1995 — 1996
Highland Community College 1993 — 1995
Gen Ed
Freeport
University of Chicago Medicine 2013 - Present
YP Holdings LLC 2012 - 2013
Brightpoint, Inc. 2009 - 2012
Cerberus Capital Management 2007 - 2009
The Scotts Miracle-Gro Company 2005 - 2007
United Stationers 2002 - 2004
U.S. Cellular 2001 - 2002
Fidelity Investments 2000 - 2001
Abbott Laboratories 1997 - 2000
Whirlpool Corporation 1994 - 1997
Skills
Succession Planning, Talent Management, Organizational Design, HRIS, Compensation, Performance Management, Executive Coaching, Executive Compensation, Recruitment/Retention, Change Management, Leadership Development, HR Strategy, HR Business Partnering, Global HR, Culture Change, Deferred Compensation, Human Resources, Mergers & Acquisitions, Private Equity, Leadership, Strategy, Workforce Planning, Executive Management, Management, Talent Acquisition, Employee Benefits, Employee Relations, Executive Pay, Personnel Management, Recruiting
Education
Adelphi University
MBA
Le Moyne College
B.A.
Anda Leadership January 2012 - Present
E.H. Amland & Associates March 2010 - Present
Partners International, Spokane, WA November 2007 - April 2009
Mid-Atlantic Christian University; Elizabeth City, NC September 2001 - July 2007
Washington Oregon Wireless – a Sprint PCS Network Partner March 2000 - December 2000
U.S. Cellular November 1995 - March 2000
Contel Cellular/GTE November 1993 - October 1995
A&D Environmental, Inc July 1990 - October 1993
York Companies May 1985 - July 1990
Skills
Leadership Development, Non-profits, Strategic Planning, Fundraising, Public Speaking, Organizational..., Leadership, Program Management, Team Building, Entrepreneurship, Philanthropy, Coaching, Budgets, Event Planning, Team Leadership, Volunteer Management, Business Development, Start-ups, Nonprofits, Mergers & Acquisitions, Marketing, Strategy, Community Outreach, Business Planning, Business Strategy, Management, Marketing Strategy, Marketing Communications, Training, Sales
Education
American InterContinental University
MBA, Business Administration, Marketing, Management
U.S. Cellular March 2010 - May 2015
WTA 1999 - 2012
Telecommmunications October 1998 - April 2010
Children's Hospital of Wisconsin June 2006 - March 2010
Williams Communications October 1998 - September 2004
NextiraOne October 1998 - September 2004
Mitel User Group September 1995 - October 1998
Skills
VoIP, Telephony, Call Center, Voice Mail, CTI, Avaya, Cabling, ACD, ISDN, Data Center, T1, IVR, Troubleshooting, Wireless, Telecommunications, TDM, Software Installation, Call Centers, Unified Communications, SIP, IP, Switches, WAN, LAN-WAN, Cisco Technologies, MPLS, Network Design, Ethernet, Contact Centers, TCP/IP, System Deployment, Managed Services, Routers, Vendor Management, Networking, Cisco Call Manager, Computer Network..., Integration, Technical Support, Video Conferencing, Wireless Networking, Network Architecture, Customer Experience, QoS, Disaster Recovery, Hardware, Servers, Active Directory, ITIL
Education
Moraine Park Technical College 2010 — 2012
BA, Business
Alverno College 2005 — 2007
completed one year, General Education
ALL SEASON MAINTENANCE, INC. May 2014 - November 2014
WALGREENS March 2013 - September 2013
PAPYRUS-RECYCLED GREETINGS 2008 - 2011
U.S. CELLULAR 2007 - 2008
SETA CORPORATION 2005 - 2006
BRISTOL WEST INSURANCE GROUP 2003 - 2005
NATIONWIDE INSURANCE 2002 - 2003
COMPUTER COLOR GRAPHICS January 1998 - January 2002
MONTGOMERY WARD 1992 - 1998
Skills
Project Management, Trafficking, Job Scheduling, Microsoft Office, Adobe Creative suite, Account Management, Direct Mail, Marketing Management, Marketing, Marketing Communications, Marketing Strategy, Social Media, Communication, Time Management, Deadline Oriented, Making Deadlines, Client Liaison, Point-of-purchase..., FileMaker, Print Management, Team Leadership, Advertising, Creative Direction
Education
Arizona State University
Bachelor, Science
U.S. Cellular October 2012 - Present
Beaver Dam Community Hospital January 2010 - April 2011
Beaver Dam Ear,Nose, Throat & Allergy Associates December 1998 - December 2009
Skills
Office Management, Healthcare, Microsoft Office, Sales, Wireless, Customer Satisfaction, Team Leadership, Customer Retention, Budgets, Retail, Customer Service, Management, Leadership, Team Building, Hiring
Education
American InterContinental University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Management
Ripon High School Ripon, California 1971 — 1975
High School Dipoloma, General
Independent music instructor January 2000 - Present
U.S. Cellular January 2014 - August 2014
U.S. Cellular June 2012 - January 2014
U.S. Cellular June 2010 - June 2012
Health Care Service Corporation (BlueCross BlueShield) August 2008 - June 2010
GE Commercial Finance September 2002 - July 2008
Comdisco 1998 - 2002
Bank of Scotland 1996 - 1998
Water Services, Inc. 1993 - 1996
Skills
Process Improvement, Six Sigma, Business Process..., Operational Excellence, Change Management, Program Management, Strategy, Leadership, CRM, Project Management
Education
Roosevelt University 2003 — 2005
MBA, Finance
The University of Glasgow 1992 — 1992
Junior Year Study Abroad
Royal Scottish Academy of Music and Drama 1992 — 1992
Junior Year Study Abroad
Butler University 1989 — 1992
Bachelors of Science, Business and Music
Mina Group December 2014 - June 2015
Sushi inc. September 2013 - March 2014
helen back cafe May 2008 - July 2013
Aramark catering May 2008 - July 2013
Boulder chop house grill and Tavern October 2007 - April 2008
The Black Pearl Restaurant March 2006 - September 2007
Kingston Alley June 2004 - December 2005
TGIFridays September 2003 - June 2004
Cendant May 2001 - April 2003
U.S. Cellular September 1999 - May 2001
Skills
Catering, Culinary Skills, Food Service, Cuisine, Fine Dining, Food Preparation, Sanitation, Restaurants, Culinary Management, Serve Safe Certified, ServSafe, Knife Skills, Hospitality, Bartending, Customer Satisfaction, Parties, Food, Food Safety, Restaurant Management, New Restaurant Openings, Baking, Food Quality, Cocktails, Wine, Micros, Hospitality Industry, Labor Control, Culinary Education, TIPS Certified, POS, Hiring, Cash Handling Experience, Gourmet, Food Cost Management, Food & Beverage, Recipes, Banquets, Hospitality Management, Beer, Wine Tasting, Food Service Operations, Front Office, Customer Service, Cooking, Social Media, Time Management, Event Planning, Microsoft Office, Social Networking
Education
Culinary School of the Rockies 2007 — 2008
Culinary, Basic French Culinary, Pastry, Top 4 in class
National Vendor May 2014 - Present
Allstate August 2013 - May 2014
Allstate August 2011 - March 2012
State Farm Insurance July 2010 - May 2011
The J. Paul Company November 2009 - July 2010
U.S. Cellular August 2006 - November 2007
Skills
Blogging, Social Networking, Creative Writing, Newsletters, Social Media, Copywriting, Typing, Sales, Management, Customer Service, Customer Service..., Microsoft Office, Writing, Customer Retention, Cold Calls, Photography, Facebook, Proofreading, Marketing, Advertising, Training, Retail, Microsoft Excel, Data Entry, Online Marketing, Email Marketing, Social Media Marketing, Outlook, Customer Satisfaction, Telephone Skills, SEO, Insurance, Leadership, Public Relations, Editing, PowerPoint, Microsoft Word, Teamwork, Event Management, Online Research, WordPress, Lead Generation, Office Management, Customer Experience, Time Management, Event Planning, Interviews, Administrative..., Critical Thinking
Education
Ashford University 2008 — 2009
N/A, Business Administration
Midwest City High School 2000 — 2003
Diploma, Regular/General High School/Secondary Diploma Program
Technical Needs October 2013 - March 2015
Red River Computer Company June 2012 - October 2013
Red River Computer Company June 2011 - June 2012
U.S. Cellular May 2010 - May 2011
Skills
Customer Service, Salesforce.com, Account Management, Channel, Solution Selling, Typing, Microsoft Excel, Outlook, Phone Etiquette, Sales Process, Microsoft Word, Social Skills, Sales, Sales Operations, Process Improvement, Business Strategy, New Business Development, Team Leadership, Team Building, Microsoft Office, Customer Satisfaction, Purchasing, Selling, Lead Generation, Time Management, Strategy, Management, Direct Sales, Sales Management, Contract Negotiation, Business Development, Cloud Computing, Resellers, Professional Services, Networking, Unified Communications, Pricing, Cold Calling, Enterprise Software, Managed Services, Product Marketing, B2B, Channel Partners, Training, SaaS, Negotiation, Strategic Planning, Sourcing, CRM, Strategic Partnerships
Education
Woodstock Union High 2006 — 2009
Lebanon College
Woodstock Union High
Woodstock Union High
Montrose County June 2015 - Present
Necessary Payne 2013 - Present
US Army 2006 - February 2014
U.S. Cellular 2004 - 2006
Skills
Military Experience, Military, Army, Operational Planning, Weapons, Counterterrorism, Tactics, Physical Security, Organizational..., Force Protection, Military Training, Leadership Development, Strength, Fitness, Sports Nutrition
Education
Delta Montrose Technical College
Emergency Medical Services
Fayetteville Technical Community College
Business Management
International Sports Sciences Association
Exercise Science
University of Southern Maine
Business Management
UniFirst Corporation March 2015 - Present
U.S. Cellular February 2014 - March 2015
Verizon Wireless August 2012 - February 2014
Red Roof Inn March 2010 - August 2012
Skills
Customer Service, Conflict Resolution, Mobile Technology, Technology Integration, Product Marketing, Quality Assurance, Customer Satisfaction, Mobile Applications, Direct Sales, Sales Presentations, Communication Skills, Creative Problem Solving, Web Applications, PowerPoint, Prezi, Result Oriented, Customer Education, Customer Experience, Microsoft Office, Sales, Marketing, Microsoft Word, Time Management, Account Management, Leadership, Team Building, Cold Calling, Leadership Development, Sales Process, B2B, High degree of...
Education
Upper Iowa University 2013 — 2016
Master of Business Administration (M.B.A.), MBA
Tennessee Wesleyan College 2010 — 2012
Bachelor of Science (BS), Business Administration with emphasis in Management and Marketing, 3.26 GPA
Tennessee Technology Center at Athens 2009 — 2009
Pharmacy Technician Certificate, Pharmacy Technician
Cleveland State Community College 2007 — 2009
Associate's degree, Business Administration
U.S. Cellular October 2012 - July 2015
Pilot Flying J 2010 - 2011
Whitson Automotive Specialty Products 2004 - 2009
Sea Ray Boats 1999 - 2004
Skills
4G, Account Management, CDMA, Cellular Communications, Direct Sales, Quotas, Sales, Team Building, Customer Satisfaction, Telecommunications, Wireless, Customer Retention
Education
South College 2007 — 2009
Associate of Science (A.S.), Business Administration and Management, General
South College 2007 — 2009
Associate of Science (A.S.), Accounting
U.S. Bank January 2015 - Present
AT&T October 2012 - January 2015
Taco Bell August 2011 - October 2012
U.S. Cellular November 2009 - August 2011
Convergys August 2005 - May 2009
Skills
Leadership, Team Building, Customer Service, Sales Management, Customer Satisfaction, Team Leadership, Sales Operations, Inventory Management, Customer Retention, Cold Calling, Microsoft Office
Education
Alabama Agricultural and Mechanical University 2001 — 2005
Psychology, Marketing
Midwest Litigation Services November 2010 - Present
Young Living Essential Oils June 2014 - Present
U.S. Cellular May 2009 - October 2010
Skills
Registered Professional..., Realtime Court Reporter, Court Reporting, Depositions, Certified Court Reporter, Notary Public, Proofreading, Scopist, Transcription, Transcribing, Editing, Computer Proficiency, Customer Service, Sales, Multi Tasking, Leadership, Transcripts, Jury Trials, Realtime Reporter, Daily Copy, Civil Litigation, Hearings, Legal Research, Legal Writing, Litigation, Trials, Arbitration, Microsoft Office, Time Management, Certified Shorthand...
Education
AIB College of Business 2007 — 2010
Associate of Science (A.S.), Court Reporting/Court Reporter
TDS Telecom December 2014 - Present
U.S. Cellular February 2011 - November 2014
Skills
Solution Selling, Cold Calling, Telecommunications, Customer Service, Team Leadership, Customer Retention, Sales, Customer Experience
Education
Arizona State University 2012 — 2015
Bachelor's Degree, Organizational Leadership
Madison Country Day School 2007 — 2010
High School Diploma, International Baccalaureate Diploma
Jerkins Creative Consulting September 2014 - Present
Sprint Nextel (Marshall Wireless & Wireless Lifestyle) September 2011 - September 2014
Cornerstone Christian Church January 2010 - January 2013
U.S. Cellular June 2010 - September 2011
Skills
Video Production, Adobe, Adobe Creative Suite, After Effects, HD Video, Green Screen, Photography, Church Media, Live Sound, Animation, Sony Camcorders, Lighting, Photoshop, Illustrator, Wireless, Social Media, Leadership, Team Building, Sales, Public Speaking, Customer Service, Mobile Applications, Microsoft Office, Account Management, Sales Management, Retail, Training, Team Leadership, Leadership Development, Social Media Marketing, Management, Strategic Planning
Education
Saint Louis Christian College 1999 — 2006
Bachelor of Science (B.S.), Christian Ministry
Nucsafe February 2002 - Present
Eloqui Wireless February 2001 - February 2002
U.S. Cellular January 2000 - February 2001
Goody's Family Clothing October 1998 - April 1999
Celerity Systems May 1994 - October 1998
Modern Supply June 1991 - December 1993
City of Gary Indiana August 1986 - April 1991
Skills
Troubleshooting, Programming, Program Management, Integration, Computer Hardware, Electronics, Management, Start-ups, Microsoft Office, Project Management, Product Management, Leadership, Team Building, Engineering, Software Development, SQL, Databases, Customer Service, Process Improvement, Project Planning
Education
Tennessee Technology Center at Harriman 1993 — 1994
Associate’s Degree, Electronics Technology, A
Ivy Tech Community College Gary,Indiana 1982 — 1986
Associate’s Degree, Applied Computer Technology
Holy Angels Cathedral School
Spaulding
NWMLC May 2014 - Present
U.S. Cellular October 2011 - December 2013
Kevington Lane May 2007 - April 2013
Education
Ashford University 2015 — 2016
Psychology
Hamburg High school
diploma
U.S. Cellular May 2015 - Present
Gymboree October 2014 - February 2015
Education
Woodrow Wilson Rehabilitation Center 2011 — 2013
Business Administration and Management, General
Buckingham high school 2007 — 2011
Diploma
Choctaw Electric Cooperative April 2015 - Present
Ataxica, LLC June 2003 - Present
Choctaw Memorial Hospital April 2012 - April 2015
U.S. Cellular June 2011 - April 2012
U.S. Cellular January 2010 - June 2011
Skills
Windows, C, HTML, C, Customer Service, Java, Photoshop, Research, Troubleshooting, Linux, Cisco Technologies, TCP/IP, Network Security, Network Administration, System Administration, Computer Hardware, Windows Server, Networking, SQL, Operating Systems, Active Directory, Windows 7, MySQL, Project Management, PHP, Routers, Wireless Networking, VoIP, IP, Programming, Servers, VMware, VPN, Virtualization, VMware ESX, Cisco Routers, Help Desk Support, Linux System...
Education
ITT Technical Institute-Indianapolis 2015 — 2018
BS, Project Management and Administration
Kiamichi Technology Center-Hugo 2001 — 2003
Computer Installation and Repair Technology/Technician
Bob Brady Honda, Mitsubishi, Dodge, Chrysler and Hyndai October 2014 - Present
RadioShack 2014 - 2014
U.S. Cellular November 2012 - November 2013
Skills
Customer Service, Customer Satisfaction, Customer Retention, Time Management, Inventory Management, Leadership, Sales, Team Building, Retail Sales, Cashiering, Telephone Skills, Retail, Customer Experience, Inventory Control, Data Entry, Microsoft Word, Teamwork, PowerPoint, Microsoft Office, Communication, Public Speaking, Sales Operations, Cold Calling, Mobile Devices
Education
Ashford University 2014 — 2017
Bachelor of Arts (B.A.), Non-Profit/Public/Organizational Management
Spoon River College 2009 — 2010
Communication and Media Studies
U.S. Cellular April 2002 - Present
Hilti 2001 - 2001
Dentsply 2001 - 2001
Capgemini 2000 - 2001
Comdisco 1999 - 2000
Skills
Windows XP Professional, Windows Server 2003, Windows 9x, Windows Server 2008, Windows 7, BMC Remedy, Computer Hardware, Microsoft Office, DHCP Admin, ActiveRoles Console, Troubleshooting, Norton Ghost, Windows Server, Cisco Technologies, Servers, Technical Support, Windows, Wireless, XP, Telecommunications, Laptops, Help Desk Support, Hardware, Citrix, Cabling, System Deployment, DHCP, Software Installation, Routers, Group Policy, Wireless Networking, Printers, Call Centers, Blackberry, TCP/IP, VPN, Blackberry Enterprise..., Active Directory, Windows XP, Windows 95
Education
Utica College 2012 — 2013
Masters of CyberSecurity, Cyber/Computer Forensics, 3.9
University of Phoenix-Tulsa Campus 2006 — 2008
Bachelors of Information Technology, 3.95
Anoka Ramsey Community College 1996 — 1999
Associates of Arts
Gift of Hope March 2015 - Present
FTD January 2014 - March 2015
U.S. Cellular December 2005 - March 2013
Olive Garden July 2001 - May 2005
Skills
Training, Employee Training, Leadership, Coaching, Instructional Design, Leadership Development, Program Management, Recruiting, Management, Call Centers, Team Building, Customer Experience, Interviews, Performance Improvement, Cross-functional Team..., Performance Management, E-Learning, Organizational..., Vendor Management, Customer Service, Instructor-led Training, Training Delivery, Team Leadership, Sales Operations, Sales, Talent Management, Public Speaking, Adobe Creative Suite, Change Management, Microsoft Office, Human Resources, Curriculum Development, Project Management, Process Improvement, Employee Engagement, Succession Planning, Employee Relations, Onboarding, Sales Management, Learning Management..., Moodle, Customer Satisfaction, Customer Retention, Time Management, Telecommunications, Mentoring, Staff Development, Strategic Planning, Training & Development, Communication
Education
Walden University 2015 — 2019
Doctor of Philosophy (Ph.D.), Industrial and Organizational (I/O) Psychology
Walden University 2013 — 2015
Master's Degree, Instructional Design and Technology with an emphasis on Training and Performance Improvement
Ashford University 2009 — 2012
Bachelor's degree, Organizational Management
Scripps Networks Interactive April 2014 - Present
U.S. Cellular October 2013 - April 2014
Smart Auto September 2012 - October 2013
Creekside Farm April 2012 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Access, Social Media, HTML, Quality Assurance, Testing, Agile Methodologies, Blogging
Education
Appalachian State University 1995 — 2000
BA, English
Sanderson High School 1991 — 1995
Diploma
The Morton Arboretum June 2015 - Present
The Morton Arboretum April 2013 - June 2015
Kelley Regan Communications March 2005 - April 2013
Pacific Coast Feather Company 2005 - August 2011
CKPR July 2003 - February 2005
U.S. Cellular 2003 - 2003
Edelman 2000 - 2003
Porter Novelli February 1998 - 2000
Townsquare Media November 1995 - May 1996
Skills
Media Relations, Consumer Products, New Product Launches, Business Writing, Writing, Copy Editing, Copywriting, Communications Planning, Communications Strategy, Newsletter Writing, Press Releases, Newsletters, Strategic Communications, Corporate Communications, Marketing Communications, News Writing, Newspapers, Public Relations, Broadcast, Event Management, Publicity, Publications, Editing, Internal Communications, AP Style, Product Development, Social Media Marketing, Editorial, Marketing, Media Planning, Crisis Communications, Trade Shows, Web Content, Message Development, Marketing Copy, Content Development, Radio, Email Marketing, Speech Writing, Content Strategy, Blogging, Community Outreach, Integrated Marketing, Facebook, Feature Articles, Social Media, Reputation Management
Education
University of Iowa 1994 — 1997
BA
American University 1996 — 1996
Augustana College 1992 — 1993
William Fremd High School 1988 — 1992
U.S. Cellular April 2015 - Present
U.S. Cellular June 2014 - April 2015
Couplewise June 2012 - June 2014
U.S. Cellular via Andrew Reise Consulting May 2013 - October 2013
dough, Inc. October 2011 - January 2013
Newedge June 2009 - October 2010
KPMG September 2006 - March 2009
Convergys Corporation April 2002 - September 2006
Amdocs May 2000 - February 2002
Grand Center, Inc. August 1998 - February 2002
Skills
Project Management &..., Technical and..., RFI/RFP Response..., Relationship Development, Self-service &..., Prototype/Demonstration..., CRM and ERP Solution..., Web Marketing Consulting, Value Proposition..., Online Marketing, Market Research, Marketing Strategy, Email Marketing, B2B eCommerce, Social Media, Media Relations, Graphic Design, Advertising, Marketing Communications, Market Planning, Google Analytics, Google Adwords, Google Webmaster Tools, Project Management, CRM, Consulting, B2B, Start-ups, Business Development, Entrepreneurship, Business Intelligence, Management, IT Strategy, Web Marketing
Education
American InterContinental University 2003 — 2005
Bachelor's Degree
Webster University 1996 — 1998
HireRight August 2012 - Present
U.S. Cellular October 2010 - Present
The Wood Doctor April 2007 - December 2010
Wilkes Habitat for Humanity June 2010 - September 2010
Wilkes Chamber of Commerce August 2009 - May 2010
Wilkes Economic Development Corporation January 2009 - May 2009
Wilkes Chamber of Commerce March 2008 - February 2009
Skills
Sales, Team Leadership, Microsoft Office, Strategic Planning, Customer Service, Change Management, Advertising, Negotiation, Editing, Social Media, Project Management, Management, Retail, Marketing, Teaching
Education
Appalachian State University 2005 — 2008
pursuing, Hospitality & Tourism Business Management
Straight Forward April 2011 - February 2012
U.S. Cellular August 2007 - January 2010
Skills
Customer Service, Telecommunications, Customer Experience, Retail, Direct Sales, Customer Retention, Account Management, Sales Operations, Building Relationships, Sales, Call Center, Retail Sales, Microsoft Excel, Microsoft Office, Customer Satisfaction, Microsoft Word, Mobile Technology, Mobile Devices, Smartphones, Wireless Networking, Blackberry, Mobile Communications, Adobe Creative Suite, Call Centers
Education
Empire Beauty School 2004 — 2004
Certificate of Completion, Cosmotology
Morris County Vo-Tech 2001 — 2003
Certificate of Completion, Cosmetology, Barber/Styling, and Nail Instructor
Art Institute of Pittsburgh
Bachelor's degree, Interior Design, A
U.S. Career Institue
Certificate, Medical Billing and Coding, A
HVP Vending July 2015 - Present
Pete Harkness Ford-Lincoln February 2015 - April 2015
Alliance Mechanical June 2013 - July 2013
U.S. Cellular October 2010 - December 2011
U.S. Cellular December 2006 - October 2010
Sprint Nextel August 2005 - August 2006
Heartland Automotive Jiffy Lube March 2004 - July 2005
Skills
Data Entry, Loss Prevention, Inventory Management, Shipping and Receiving, Sales, Mechanics, Customer Service, Warehousing, Writing, Microsoft Word, Construction, Inventory Control, Retail, Outlook, Customer Satisfaction, Oil Changes, Forklift Operator, HVAC, Hand Tools, Power Tools, Sheet Metal, Conduit, Troubleshooting, Boilers, Customer Retention, Committed to Customer..., Teamwork, Sales Management, Sales Process, Customer Experience, Sales Operations, Cold Calling, Social Networking, Team Building, Retail Sales, Direct Sales, Wireless, Team Leadership, Call Centers, Leadership
Education
Environmental Technical Institute-Itasca 2012 — 2013
EPA 608 Universal and R410A, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician, Graduated with a 3.2 GPA
LinkedIn Profile 2012 — 2012
Harper College 1999 — 1999
Conant High School 1994 — 1998
Diploma, English, Math, Science
Jane Addams I think
New York & Company November 2014 - Present
Coldwater Creek February 2012 - May 2014
U.S. Cellular November 2009 - September 2012
American Express 2005 - 2009
American Express May 2000 - June 2005
American Express January 1998 - May 2000
American Express March 1997 - January 1999
Skills
Customer Experience, Customer Satisfaction, Net Promoter Score, Voice of the Customer, Leadership, Project Management, Customer Service, Social Media Customer..., Digital Strategy, Marketing, Strategic Planning, Marketing Strategy, Management, Cross-functional Team..., Customer Retention, Call Centers, Strategy, Risk Management, Sales Operations, Product Marketing, Telecommunications, Product Management, Program Management, Direct Sales, Salesforce.com, Analytics, Team Leadership, Team Building, CRM, Product Development, Customer Acquisition, Strategic Partnerships, Brand Loyalty, Credit Cards, Loyalty Marketing, Loyalty Programs, Direct Marketing, Multi-channel Marketing
Education
Thunderbird School of Global Management 2009 — 2009
Certification, GLCP, Global Leadership
Arizona State University 1991 — 1993
BS, Criminal Justice
SAC Wireless January 2015 - Present
U.S. Cellular August 2013 - January 2015
U.S. Cellular May 2011 - August 2013
U.S. Cellular June 2009 - May 2011
U.S. Cellular March 2008 - June 2009
U.S. Cellular April 2006 - March 2008
Lucent Technologies December 2005 - April 2006
Lucent Technologies August 2004 - December 2005
RR Donnelley July 2002 - July 2004
Kraft Foods Group November 2000 - June 2002
Skills
Process Improvement, Cross-functional Team..., Vendor Management, Integration, Supply Chain Management, Management, Leadership, Six Sigma, Program Management, Procurement, SAP, Supply Chain, Business Analysis, Continuous Improvement, Business Process, Analysis, Project Management
Education
Alfred University 1988 — 1992
Bachelor of Science (B.S.)
Linda Wolford Ulrich Designs May 1988 - Present
Linda Wolford Ulrich Designs May 1988 - May 2012
U.S. Cellular 2000 - 2003
Skills
Accountability, Customer Service, Leadership, Personal Development, Customer Satisfaction, Public Speaking, Change Management, Employee Benefits, Healthcare, Deferred Compensation, Strategic Planning, Management, HRIS, Conflict Management, Consulting, Process Scheduler, Organizational...
Education
Antioch University Seattle 2000 — 2002
Master of Arts (MA), Change Management
Cleary University 1994 — 1997
BBA, High Performance Team, TQM
Whirlpool Corporation November 2014 - Present
Blue Cross Blue Shield of Michigan November 2011 - October 2014
CSC April 2011 - October 2011
U.S. Cellular June 2009 - March 2011
CSC September 2005 - June 2009
Washington Mutual September 2005 - December 2008
AT&T October 2003 - August 2005
Covansys December 2000 - September 2003
Govt of Andhra Pradesh January 1997 - November 2000
Skills
Management, Project Management, Business Analysis, Integration, Enterprise Architecture, Leadership, Process Improvement, SDLC, Quality Assurance, Business Intelligence, Team Building, Program Management, Testing, Requirements Analysis, User Acceptance Testing, SharePoint, Agile Methodologies, Software Project..., Requirements Gathering, Business Process..., Business Requirements, Quality Center, ERP, Vendor Management, PMP, Solution Architecture, Visio, Data Warehousing, ETL, IT Strategy, Business Process, Databases, PMO, SOA, Oracle, Resource Management, Consulting, SQL, Analysis, Software Development, Unix
Education
Acharya Nagarjuna University 1994 — 1996
MBA, Marketing
Acharya Nagarjuna Vishwavidhyalayamu 1991 — 1994
BS, Computer Science
Suddenlink Communications January 2014 - Present
Suddenlink Communications October 2012 - December 2013
Suddenlink Communications August 2012 - October 2012
Catalyst For Growth June 2010 - August 2012
GO! Network November 2011 - July 2012
U.S. Cellular April 2007 - February 2010
U.S. Cellular May 2005 - April 2007
Conquest Training Systems, Inc. January 2002 - March 2005
Skills
Needs Analysis, Sales Skills Training, Consultative Selling, Performance Management, Performance Improvement, Organizational..., Leadership Development, Leadership Mentoring, Mentoring Of Staff, Large Group Facilitation, Program Facilitation, Instructional Design, Leading Change, Appreciative Inquiry, Intervention, Sales Management, Key Account Management, Soft Skills Training, Workshop Facilitation, Organizational..., Coaching, Employee Training, Change Management, Career Development, Management, Program Management, Staff Development, Selling, Selling Skills, Soft Skills, Interventions, Mentoring, Sales
Education
Arizona State University 1981 — 1982
B.S., Marketing
U.S. Cellular March 2010 - Present
U.S. Cellular March 2010 - October 2012
FMI December 2008 - March 2010
FedEx Services October 2006 - December 2008
FedEx Services July 2003 - October 2006
FedEx Services May 2001 - July 2003
Natural Data 1998 - 2000
Skills
Selling, Management, Strategy, Leadership, Segmentation, Business Development, Account Management, CRM, Sales, Salesforce.com, Sales Process, Recruiting, Training, Sales Management, New Business Development, Forecasting
Education
Arizona State University, W. P. Carey School of Business 2005 — 2007
MBA
Northern Arizona University 1994 — 1998
BSBA, Marketing
Jump Trading, LLC September 2009 - Present
Northern Trust February 2008 - September 2009
Accenture Technology Solutions October 2007 - February 2008
U.S. Cellular June 2007 - October 2007
ABN AMRO June 2006 - June 2007
ABN AMRO March 2004 - June 2006
Skills
Enterprise Architecture, Agile Methodologies, QTP, Quality Assurance, Regression Testing, SDLC, Quality Center, Testing, Test Management, Test Planning, Software Quality..., SQL, Trading Systems, LoadRunner
Education
Don State Technical University 1995 — 1998
Ph.D
Southern Federal University (former Rostov State University) 1990 — 1995
Master
U.S. Cellular August 2013 - Present
Education
Indira Gandhi National Open University 1994 — 1996
MBA, Marketing
Acharya Nagarjuna University 1985 — 1989
Verizon Wireless January 2014 - Present
U.S. Cellular March 2013 - December 2013
U.S. Cellular April 2001 - February 2013
University of Oklahoma August 2000 - December 2000
ONA - Group MANAGEM - Compagnie Minière de Guemassa September 1998 - September 1999
Skills
EVDO, LTE, RF Engineering, 4G, Wireless, 3G, Cellular Communications, CDMA, RF, Antennas, Network Design, RF design, 2G, Network Performance, Network Optimization, Optimization, UMTS, CDMA2000
Education
OWU 2004 — 2006
MBA, Business Administration
University of Oklahoma 2000 — 2001
Master's degree, Telecom
École Hassania des Travaux Publics 1995 — 1998
Electrical Engineer, Electrical Engineering
Mouley Youssef
Dell Secureworks September 2012 - Present
U.S. Cellular August 2011 - September 2012
Dell SecureWorks (LURHQ) January 2008 - December 2011
BlueCross BlueShield of IL - HCSC June 2006 - January 2008
Allied Tele-Com January 2002 - January 2006
Skills
Checkpoint, Load Balancing, Servers, Firewalls, Network Security, Information Security, Security, F5 BigIP, Intrusion Detection, IPS, PIX, TCP/IP, Cisco Technologies, Juniper, IPSec, Computer Security, Unix, CISSP
Education
Taranrog State Radiotechnical University 1995 — 2000
BS, Computer Science
U.S. Cellular October 2013 - Present
US Cellular January 2004 - Present
Skills
Hiring, Interviewing, Retail, Master Facilitator, Intervention Design, Change Management, Employee Relations, Recruiting, Facilitators, Interviews, Onboarding, Facilitation, College Recruiting, Vendor Management, Performance Management, Leadership Development, Customer Experience, Cold Calling, Customer Retention, Customer Satisfaction, Organizational..., Human Resources, Talent Management, Sales, Leadership, Employee Training, Coaching, Team Leadership, Sales Management, Employee Engagement, Team Building, Training, Interventions, Management
Education
Antioch New England Graduate School, Antioch University 2004 — 2006
Masters of Science in Organizational Management, Organizational Development
Sarah Lawrence College 1994 — 1998
Bachelor of Arts (BA), Jazz History & Performance
Information Control Corporation September 2012 - Present
U.S. Cellular April 2012 - August 2012
JP Morgan Chase November 2010 - February 2012
Nationwide Insurance July 2008 - August 2010
Nationwide Financial September 2006 - March 2008
Liberty Mutual Insurance July 2004 - August 2006
The TriZetto Group March 2004 - June 2004
Skills
Data Warehousing, SQL, Unix Shell Scripting, ETL, Data Modeling, Informatica, Shell Scripting, Unix, Erwin, Oracle, DB2, Agile Methodologies, Databases, Microsoft SQL Server, Infosphere DataStage, Websphere, PL/SQL, Visio, Business Intelligence
Education
Texas A&M University-Commerce 2001 — 2003
MS
Acharya N.G. Ranga Agricultural University 1996 — 2000
BSc
Coty August 2011 - Present
U.S. Cellular July 2011 - September 2011
Dunn_Edwards March 2011 - July 2011
IHS December 2010 - March 2011
National Grid Energy Services September 2010 - November 2010
Genentech November 2009 - September 2010
Pacer International November 2008 - September 2009
Skills
SAP, Security Management, GRC, SAP BI, SAP BW, SAP Implementation, SAP Netweaver, ABAP, GRC Access Controls..., SD, SAP XI, SAP R/3, Business Process, ECC, GRC Process Control, Integration, SAP Portal, Business Objects, SAP HR, Testing, SAP BPC, Business Intelligence, Business Analysis, Portals, Enterprise Software, SAP Basis, SAP ERP, ERP, Security, IDOC, SAP SRM, Data Migration, Enterprise Risk...
Education
Sri Venkateswara University of Medical Sciences
Computer Science, Computer Science
U.S. Cellular March 2014 - Present
Walgreens April 2013 - March 2014
Cisco System October 2012 - April 2013
Cisco System Inc. 2010 - October 2012
Cisco Systems 2005 - 2010
Cisco Systems 2002 - 2005
Cisco Systems 2000 - 2002
Skills
VMware, Cisco IOS, Cisco Technologies, FCoE, Routing, TCP/IP, Virtualization, SNMP, Data Center, OSPF, BGP, Fibre Channel, Switches, QoS, RIP, Cloud Computing, Tcl-Tk, Python, fanfare, Cisco UCS, cisco nexus 1000v, cisco nexus 7000, VoIP, VCP 4, ISIS, HSRP, IPv6, IXIA, Cisco Nexus, TCL, F5 LTM, GTM
Education
Carleton University 2000 — 2003
M.S of Computer Engineering, Computer Engineering
Dalian University 1993 — 1996
Bachelor of Science (B.Sc.), Computer Science
FairPoint Communications March 2009 - Present
Comcast October 2004 - March 2009
U.S. Cellular 2001 - 2003
Qwest Communications 1997 - 2001
Qwest Communications 1995 - 1997
MCI Telecommunications 1989 - 1995
Skills
Sales Process, Sales, Sales Operations, Direct Sales, Competitive Analysis, B2B, Strategy, Solution Selling, Telecommunications, Cold Calling, Customer Satisfaction, Salesforce.com, Customer Retention, Call Centers, MPLS, Selling, Call Center, Managed Services, Strategic Partnerships, Professional Services, Cloud Computing, Lead Generation, Customer Experience, Negotiation, Pricing, Training, Product Management, Process Improvement, Vendor Management, Cross-functional Team..., Coaching, Business Development, Networking, Sales Management, New Business Development, Leadership, Wireless, Operations Management, SaaS, Management, Product Marketing, Team Building, VoIP, CRM, Customer Service, Account Management, Team Leadership, Contract Negotiation, Sales Presentations, IP PBX
Education
Arizona State University
Business Management
Tastefully Simple May 2011 - Present
Verizon Wireless August 2008 - May 2011
RCC/Unicel February 2006 - August 2008
RCC/Unicel August 2004 - February 2006
U.S. Cellular November 2003 - May 2004
RCC/Unicel December 1997 - October 2003
Skills
Wireless, Sales Management, Customer Satisfaction, Coaching, Team Building, Customer Service, Strategic Planning, Training, Direct Sales, Customer Retention, Marketing, Sales Process, New Business Development, Leadership, Team Leadership
Education
Bemidji State University 2008 — 2012
Bachelor's degree, Business Administration and Management, General
Alexandria Technical College 1996 — 1998
AAS, Office Management
U.S. Cellular January 2013 - Present
FEI Behavioral Health January 2009 - January 2013
FEI Behavioral Health April 2008 - January 2009
Alverno College January 2006 - January 2008
Alverno College May 2003 - September 2007
Alverno College January 2003 - January 2006
Carroll College September 2003 - December 2005
Alverno College January 2003 - January 2005
Skills
Information Technology, Leadership, Non-profits, EAP, Public Speaking
Education
Alverno College 2006 — 2008
BA, English, Business & Management, Health Science
Carroll University 2003 — 2005
n/a, Athletic Training, Psychology
Carroll College Athletic TrainingAlverno College
Bachelors of Arts, English, Business and Management and HealthScience
T-Mobile March 2015 - Present
T-Mobile June 2013 - Present
BakedOKC 2012 - Present
Luxottica Retail 2012 - 2013
Verizon Wireless July 2009 - June 2012
FranklinCovey Products January 2007 - February 2009
U.S. Cellular 2005 - 2007
Merritt's Bakery 2003 - 2004
Skills
Sales Management, Operations Management, Coaching, Inventory Management, Project Planning, Microsoft Excel, Microsoft Word, PowerPoint, Customer Satisfaction, Customer Support, Customer Service, Development Of Employees, Employee Training, Employee Recognition, Executive-level..., Sales Growth, Training Facilitation, Customer Retention, Sales, Sales Operations, Customer Experience, Time Management, Management, Cold Calling, Sales Process, Retail, Hiring, Merchandising, Direct Sales, Leadership, Wireless, Account Management, Training, Mobile Devices, Solution Selling
Education
American InterContinental University 2008 — 2009
Bachelors, Information Technology - Computer Systems
American InterContinental University 2007 — 2008
Associates, Business Administration
Baldwin Wallace University 2002 — 2003
Computer Science
Cleveland Central Catholic High School
Tata Consultancy Services February 2013 - Present
Tata Consultancy Services October 2012 - February 2013
U.S. Cellular April 2011 - September 2012
Reliance Globalcom December 2007 - April 2011
Level 3 Communications 2006 - 2007
Metavante 2005 - 2006
Fifth Third Bank 2004 - 2005
Johnson & Johnson 2003 - 2004
Akhi Tech 2001 - 2003
Skills
ITIL, BMC Remedy, IT Service Management, Service Management, Unix, Enterprise Architecture, Solaris, Incident Management, Data Center, Information Technology, Vendor Management, Cloud Computing, Oracle, Telecommunications, Requirements Analysis, SDLC, SOA, Service Desk, SaaS, Pre-sales, Integration
Education
Acharya Nagarjuna University
Anna University
Bachelor Of Engineering
Metropolitan University,London
Masters, Information Technology
Blue Cross Blue Shield of Michigan May 2015 - Present
U.S. Cellular March 2014 - May 2014
Cognizant Technology Solutions April 2012 - May 2013
Cognizant Technology Solutions March 2010 - April 2012
Cognizant Technology Solutions May 2006 - March 2010
Skills
Innovation, Financial Modeling, Healthcare Management, SDLC, Affordable Care Act, Microsoft Excel, Project Management, Requirements Analysis, Business Analysis, Market Entry, HIPAA, SQL, Requirements Gathering, Business Intelligence, PL/SQL, Oracle, Data Warehousing, Business Process, Microsoft SQL Server, Sybase, SOA, Program Management, Healthcare Information..., Visio, Web Services, XML, Medicare, Medicaid, Managed Care, Microsoft Word, Customer Engagement, Customer Insight, Multi-channel Retail, Strategy, Management, Consulting, Leadership, Analysis
Education
University of Michigan - Stephen M. Ross School of Business 2013 — 2015
Master of Business Administration (MBA), Management Strategy And Finance
Wharton Business School 2011 — 2011
WPWP, Accounting
AHIP 2009 — 2011
FAHM, Healthinsurance
Nagarjuna University 2001 — 2005
B.Tech, Electronics And Communications
REDWING March 2015 - July 2015
Ansco & Associates, LLC June 2014 - March 2015
Samsung Telecommunications America December 2012 - June 2014
U.S. Cellular January 2012 - December 2012
Goodmannetworks January 2009 - January 2012
WFI January 2006 - January 2009
Westfield Mall March 2002 - October 2005
Skills
CDMA, WiMAX, Integration, Telecommunications, 4G, Wireless, Wireless Networking, Cellular Communications, UMTS, 3G, Construction Management, Optical Fiber, T1, Software Documentation, GSM, Fiber Optics, LTE, Construction, Site Acquisition, Training, RF, Microwave, Backhaul, EVDO, Team Building, RF Engineering, Antennas, HSPA, Computer Network..., RAN, 2G, WiFi
Education
Ecole nationale d'Administration (TG) 1992 — 1994
Earned, Mobile Communications
U.S. Cellular August 2011 - Present
Sprint Nextel 2007 - March 2011
Cox Communications 2003 - 2007
Horizon PCS November 1999 - February 2003
The Roanoke Times September 1996 - October 1999
GTE May 1991 - April 1996
Salem Professional Baseball September 1983 - November 1987
Skills
Solution Selling, Telecommunications, Direct Sales, Wireless, Account Management, Sales Management, Creative Writing, Coaching
Education
Adelphi University 1977 — 1982
Bachelor of Arts (BA), History
U.S. Cellular Sr Performance EngineerUS Cellular2009 - Present
US Cellular Corp 2008 - Present
Kraft Foods August 2005 - February 2008
ACXIOM- for GM March 2005 - August 2005
Ford Motor Company October 2003 - February 2005
WACHOVIA (FIRST UNION) September 2002 - September 2003
LEXIS NEXIS October 2001 - August 2002
GE Capital Card Services April 2001 - October 2001
ABN AMRO December 2000 - March 2001
RadioShack November 1999 - December 2000
Skills
LoadRunner, Quality Center, Test Planning, Performance Testing, Software Quality..., QTP, SDLC, Test Automation, Test Strategy, Testing, Quality Assurance, Unix, User Acceptance Testing, System Testing, Agile Methodologies
Education
Andhra University 1991 — 1993
M.Sc, Physical Chemistry, Computers
Siemens Healthcare Sr. Systems AnalystSiemens Heqalthcare Diagnostics1998 - Present
Dade Behring Holding GmbH 1998 - Present
Siemens Healthcare Diagnostics 1998 - Present
Dade Behring 1998 - 2007
U.S. Cellular 1995 - 1998
Skills
Integration, ITIL, E-commerce, SDLC, Software Development, SAP R/3, Requirements Analysis, Business Analysis, IT Strategy
Education
Ryazan State Radiotechnical University (former Academy) 1982 — 1987
BS, Computer Science
Ryazan #44 1971 — 1981
HS, High School
American Tire Distributors August 2013 - Present
Accident Fund Insurance Company of America August 2011 - June 2013
USCELLULAR March 2010 - February 2012
Celgene April 2008 - June 2009
U.S. Cellular 2009 - 2009
BEA Systems October 2007 - March 2008
GMAC May 2007 - October 2007
Tata Consultancy Services 2004 - 2006
Accenture Technology Solutions 2004 - 2004
Skills
Weblogic, J2EE, SOA, Enterprise Architecture, Oracle SOA Suite, BPEL2.0, BPM2.0, Java Enterprise Edition, Web Services, Unix, SOA Governance, Oracle Service Bus, J2EE Application..., EAI, TIBCO, Integration Architecture
Education
Vellore Institute of Technology 2002 — 2003
Mtech, Computer Science
Acharya Nagarjuna University 1995 — 1999
Btech, Computer Science
Liberty University December 2014 - Present
Atlantic Credit & Finance Inc January 2013 - November 2014
THE LAW OFFICE OF JOHN P. FRYE, P.C. March 2013 - July 2014
nTelos Wireless January 2012 - April 2013
Sterling Jewelers August 2011 - December 2011
Chick-fil-A Corporate April 2011 - September 2011
U.S. Cellular August 2010 - April 2011
Lowe's April 2006 - August 2010
Skills
Sales, Microsoft Word, Customer Satisfaction, Time Management, Inventory Management, Retail, PowerPoint, Management, Leadership, Teamwork, Inventory Control, Training, Retail Sales, Loss Prevention, Team Leadership, Data Entry, Outlook, Public Speaking, Store Management, Social Media, Research, Event Planning, Strategic Planning, Budgets, Project Management, Coaching, Sales Management, Recruiting, Store Operations, Telephone Skills, Process Improvement, Operations Management, Windows, Employee Training, Customer Experience, Marketing Strategy, Negotiation, Account Management, Communication, Problem Solving, English, Forecasting, Performance Management, Troubleshooting, Customer Service, Microsoft Office, Higher Education, Nonprofits, Community Outreach, Leadership Development
Education
Appalachian Bible College 2007 — 2011
Bachelor's degree, Missions/Missionary Studies and Missiology
Appalachian Bible College 2007 — 2011
Bachelor's degree, Bible/Biblical Studies
Appalachian Bible College 2007 — 2011
Bible and Theology, Missions/Missionary Studies and Missiology
A Balanced Sole December 2010 - Present
U.S. Cellular February 2009 - December 2014
Sheboygan Senior Community April 2004 - June 2008
Carter/Lynn April 1993 - April 2005
Kohler Co. January 1992 - April 1993
American Olean Tile December 1989 - July 1991
Mannington Mills, Inc. July 1981 - November 1989
Eljer Plumbingware March 1977 - July 1981
Skills
Event Planning, Public Relations, Public Speaking, Microsoft Office, Writing, Non-profits, Marketing Communications, Product Marketing, Advertising, Product Development, Budgeting, Event Management, Competitive Analysis, Merchandising, Budgets, Cold Calling, Team Building, Sales, Market Planning, Marketing, Sales Operations, Nonprofits, Customer Satisfaction, Leadership, Customer Service, Retail, Marketing Strategy, B2B, Sales Process, Sales Management, Customer Experience, Account Management, Cellular Communications
Education
La Roche College 1978 — 1981
English Writing/Business
Art Institute of Pittsburgh 1967 — 1970
Interior Design
American Airlines January 2015 - Present
Southwest Airlines October 2011 - January 2015
City of Fort Worth December 2008 - October 2011
HSBC Card Services September 2004 - January 2009
U.S. Cellular December 2003 - September 2004
Cox Communications May 2001 - May 2003
Cox Communications September 1993 - May 2001
Skills
Call Center, Process Improvement, Vendor Management, Workforce Management, Performance Management, Customer Service, Customer Satisfaction, Coaching, Operations Management, Software Documentation, Team Building, Customer Experience, Team Leadership, Quality Assurance, Call Centers, Recruiting, Hiring, Supervisory Skills, Change Management, Project Management, Interviews, Program Management, Personnel Management, Management, Telecommunications, Training, Leadership Development, Leadership, Troubleshooting, Employee Relations, Disaster Recovery, Customer Retention, Human Resources, Technical Support, Employee Training, System Administration
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master of Human Resources Management, MHRM with an emphsis in Project Managent, 3.71
American InterContinental University 2007 — 2012
Bachelor of Business Administration, Business Administration/Project Management, 3.29
Booker T Washington High school 1987 — 1990
High School Diploma, General Studies
Florida International University August 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2014 - August 2015
Choices Counseling Services October 2013 - August 2014
Swanson Center November 2013 - May 2014
Ivy Tech Community College March 2012 - June 2013
U.S. Cellular September 2009 - February 2012
Aunt Martha's Youth Service Center February 2011 - September 2011
Bellalago Academy School January 2009 - June 2009
Alzheimer's Association November 2008 - June 2009
Office of Dr. Linnda Durre' October 2008 - June 2009
Skills
Coaching, Leadership Development, PowerPoint, Organizational..., Fundraising, Public Speaking, Event Planning, Retail, Training, Marketing, Management, Student Development, Student Leadership, Customer Service, Customer Satisfaction, Community Outreach, Cultural Diversity, Diversity & Inclusion, Equality, Advising, Team Building, Organizational Behavior, Organizational Culture, Career Counseling, Counseling Psychology, Psychotherapy, Customer Experience, Sales, Social Media, Advertising, Community Service, Advocacy, Travel, International Relations, Global Insight, Research, Career Development, Recruiting, Workshop Facilitation, Employee Training, Policy, Organizational..., Interviews, Resume Writing, Instructional Design, Program Development, Psychology, Adult Education, Higher Education
Education
Adler School of Professional Psychology 2010 — 2014
Master's degree (MA), Counseling and Organizational Psychology
University of Central Florida 2005 — 2009
Bachelor of Science (BS), Psychology
U.S. Cellular May 2012 - Present
U.S. Cellular September 2007 - May 2012
U.S. Cellular 2001 - 2007
Skills
Customer Satisfaction, Wireless, Customer Service, Telecommunications, Account Management, Sales, Sales Management, Cold Calling, Sales Operations, Retail, Sales Process, Cellular Communications, Inventory Management, Cross-functional Team..., Customer Retention, Wireless Networking, Customer Experience, Marketing, Coaching, Leadership, Management, Training, Team Leadership, Project Management, Vendor Management, Human Resources, Team Building
Education
Ashford University 2014 — 2015
Organizational management, 3.9
Franklin Pierce College 2009 — 2012
Associate of Arts (AA), Human Services, General, 3.9
U.S. Cellular July 2012 - Present
NTELOS September 2008 - June 2012
nTelos Wireless September 2008 - March 2009
G and S Wireless March 2007 - September 2008
Skills
Sales Management, Coaching, Retail, Wireless, Customer Satisfaction, Telecommunications, Cold Calling, Customer Service, Selling, Inventory Management, Hiring, Customer Relations, Team Building, Team Leadership, PowerPoint, Problem Solving, Outlook, Microsoft Office, Excel, Troubleshooting, Teamwork, Strategic Planning, Mentoring, Supervisory Skills, Event Management, Marketing Strategy, Analysis, Sales Operations, Direct Sales, Windows, Word, Leadership Development
Education
Fairmont State University 2007 — 2010
Management
Salem International University 2004 — 2006
Alfred University 2001 — 2004
Chemistry, Ceramic Engineering, Business
Unum May 2015 - Present
Unum January 2013 - May 2015
Unum May 2011 - January 2013
U.S. Cellular May 2009 - April 2011
U.S. Cellular March 2008 - May 2009
Skills
Customer Service, Outlook, Customer Relations, Account Management, Leadership, Training, Insurance, Time Management, Disability Insurance, Call Centers, Analysis, Business Process...
Education
Acadia University 2003 — 2008
BA, History, Geology
University of Michigan January 2014 - Present
U.S. Cellular January 2013 - Present
Ithaca College 2009 - 2012
Entelos, Inc May 2007 - December 2007
Skills
Statistics, Mathematical Modeling, LaTeX, Matlab, Mathematica, Applied Mathematics, Python, R, Programming, Data Analysis, Science, Data Mining, University Teaching, Statistical Modeling, SAS
Education
Arizona State University 2004 — 2011
Doctor of Philosophy (PhD), Applied Mathematics
MTBI
U.S. Cellular January 2013 - August 2013
Assurant Employee Benefits 1999 - 2012
Education
American InterContinental University 2009 — 2010
Bachelor's degree, Information Technology, 3.0
U.S. Cellular December 2007 - Present
Sears Holdings Corp September 2001 - August 2006
Skills
Wireless, Direct Sales, Customer Satisfaction, Telecommunications, Cellular Communications, Account Management, Training, Sales Operations, Customer Experience, Customer Retention, Networking, Call Centers, Sales Process, Vendor Management, Cold Calling, Sales, Customer Service, Sales Management, Team Building, Management
Education
University of Southern Maine 2001 — 2002
General Studies
Arizona State University 1999 — 2001
Marketing/Marketing Management, General
U.S. Cellular July 2007 - Present
UnitedHealthcare 1996 - 2003
Health For Life 1993 - 1996
Skills
Organization, Communication, Timely Decision Making, Microsoft Excel, Microsoft Office, Proofreading, Typing
Education
Prince Institute of Professional Studies Inc 2013 — 2013
Court Reporter
Schaumburg High School 1986 — 1988
High School diploma
U.S. Cellular May 2009 - Present
Education
Arizona State University 2004 — 2008
Elementary Education and Teaching
Mesa Community College 2003 — 2004
Wyndham Vacation Ownership 2011 - 2013
Aaron's, Inc June 2008 - September 2010
U.S. Cellular 2003 - 2005
Skills
Administrative..., Receptionist Duties, Data Entry, Online Data Entry, Sales Management, Switchboard, Email, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Microsoft Office, Customer Satisfaction
Education
American InterContinental University 2004 — 2010
Business Administration and IT
Seminole Community College 1995 — 1998
Midamar Corporation January 2015 - Present
Price Industrial Electric November 2013 - January 2015
Transamerica October 2012 - October 2013
The Hotel at Kirkwood Center August 2010 - July 2013
Home Instead Senior Care 2009 - 2011
U.S. Cellular September 2006 - February 2009
Skills
Human Resources, Management, Recruiting, Employee Training, Employee Relations, Training, Time Management, Customer Service, Sales, Customer Satisfaction, Hotels, Outlook, Troubleshooting, Microsoft Office, Event Planning
Education
American InterContinental University 2007 — 2013
Bachelor's degree, Human Resources Management/Personnel Administration, General
John F Kennedy High School 1997 — 2001
Diploma, NA
Sai Dental 2011 - Present
Sai Dental 2011 - 2013
Dental Implant Surgery center 2010 - 2013
GMAC ResCap 2010 - 2010
Bank of America 2008 - 2010
Walt Disney World 2006 - 2008
South Tulsa Family and Cosmetic Medicine 2002 - 2006
U.S. Cellular 1998 - 2002
Skills
Administrative..., Account Management, Customer Service, Customer Satisfaction, Data Collection, Telecommunications, Dental Insurance, Collections, Telephone Skills
Education
Oklahoma Health Academy-Tulsa
Registered Medical Assistant
U.S. Cellular September 2008 - Present
Skills
Wireless, Customer Service, Telecommunications, Mobile Devices, Customer Satisfaction, Account Management, Customer Retention, Troubleshooting, Sales Process, Cellular Communications
Education
AIB College of Business 1996 — 1998
Associate's degree, Legal Administrative Assistant/Secretary
Cellular Sales July 2014 - Present
U.S. Cellular April 2013 - June 2014
Skills
Sales, Direct Sales, Customer Satisfaction, Wireless, Customer Service, Retail, Customer Retention, Sales Management, Sales Operations, Sales Process, Inventory Management, Electronics Repair
Education
Farragut High School 2006 — 2010
High School
South College
Criminal Justice/Law Enforcement Administration