US Cellular-Answer Wireless
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US Cellular-Answer Wireless Employees
AT&T Mobile Tel March 2014 - September 2015
Cricket Wireless June 2001 - March 2014
US Cellular-Answer Wireless June 1996 - June 2001
Skills
Long Distance, Wireless, Cellular, Telecommunications, Provisioning, Cellular Communications, MPLS, CDMA, T1, LTE, Computer Network..., 3G, Network Design, Fiber Optics, Broadband, SIP, VoIP, 4G, Ethernet, IP, EVDO, Optical Fiber, UMTS
Education
DeVry Institute of Technology 1983 — 1986
Electronics Engneering
Landauer, Inc. August 2014 - Present
Chicago Public Schools March 2014 - May 2014
Redbox January 2013 - December 2013
Ravenswood Title Insurance April 2013 - July 2013
US Cellular-Answer Wireless December 2007 - December 2012
Regent Title August 2006 - October 2007
Regent Title August 2006 - October 2007
Stewart Title January 2005 - August 2006
Stewart Title January 2005 - August 2006
Ticor Title January 2004 - December 2004
Skills
Process Improvement, Outlook, Microsoft Excel, Visio, Windows, Telemarketing, Networking, Unix, Time Management, Team Building, Sales Management, Access, Computer Repair, Microsoft Word, SharePoint, Management, Invoicing, Program Management, XP
Education
DeVry University 2012 — 2014
Bachelors, Applied Science; Technical Management
DeVry University-Illinois 2012 — 2014
Bachelor of Applied Science (BASc), Technical Management
ITT Technical Institute-Illinois 2002 — 2004
Associate of Science (A.S.), Computer Electronic Engineer
Illinois Technical Institute 2002 — 2004
Associates Degree, Applied Science; Computer and Electronic Engineer
Manifest Destiny Performing Arts Group December 2012 - Present
The Academy of St Benedict the African September 2010 - Present
U.S. Cellular March 2010 - August 2011
US Cellular-Answer Wireless October 2006 - March 2010
Skills
Modern Dance, African Dance, hip hop, Songwriting, Spoken Word, Public Speaking, Acting, Singing, Teaching, Motivation, Music
Education
Columbia College Chicago 2011 — 2014
Bachelor's of music, Contemporary Urban and Pop Music/ Minor in Dance
South Suburban College 2009 — 2010
Associate's degree, Liberal Arts and Sciences/Liberal Studies
US Cellular-Answer Wireless June 2015 - Present
Outpatient Imaging Affiliates July 2012 - April 2015
The Family Office, LLC. September 2010 - September 2012
Skills
Microsoft Great Plains, FRx Reporting
Education
Belmont University 2011 — 2012
Master of Accounting, Accounting
Johnson Publishing Company July 2013 - Present
Xerox Audio Visual Solutions January 2013 - Present
US Cellular-Answer Wireless 2010 - Present
Medical Staffing Network November 2008 - December 2009
Individual Advocacy Group June 2003 - November 2008
Skills
. Proficient in..., Customer Service, PowerPoint, Management, Microsoft Word, Data Entry, Human Resources, Leadership Development, Outlook, Process Scheduler, Program Management, Accounts Payable, Vendor Management, Leadership, Recruiting, Hiring, New Hire Orientations, Training, Customer Satisfaction, Microsoft Office, Project Management, Team Building, Process Improvement, Change Management, Account Management, Talent Acquisition, Research, Call Center, Coaching, Sales, Call Centers, Employee Relations
Education
Governors State University
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Prairie State College
Associate of Science (A.S.), Psychology
TEKsystems (Verizon Wireless) October 2014 - Present
GOODMAN NETWORKS (ALCATEL-LUCENT) November 2009 - August 2014
Alcatel-Lucent January 2007 - November 2009
Alcatel-Lucent January 2004 - December 2006
Alcatel-Lucent March 2000 - December 2003
US Cellular-Answer Wireless October 1996 - March 2000
US Cellular-Answer Wireless August 1995 - October 1996
United States Marine Corps March 1992 - February 1993
Skills
CDMA, LTE, Networking, 4G, Integration, UMTS, 3G, EVDO, Unix, Wireless, IP, GSM, SS7, WiMAX, Product Management, Ethernet, Telecommunications, Cellular Communications, RF, Switches, VoIP, Testing, Troubleshooting, Routers, System Deployment, SIP, Network Design, Routing, TCP/IP, Mobile Devices, Wireless Networking, OSPF, MPLS, Core Network, Linux, Cisco Technologies, Computer Network..., BGP, Network Engineering, RAN, Vendor Management, Mobile Communications, Software Installation
Education
DeVry University 1991 — 1993
Alcatel-Lucent
NRS-1: Alcatel-Lucent Network Routing Specialist Certified, IP Network Routing
Safeway June 2014 - Present
Janet's Design January 2009 - Present
CCIS Information Solutions July 2008 - October 2008
Medical College of Wisconsin October 2006 - September 2007
Ferrellgas January 2006 - March 2006
Onyx Environmental Services September 2005 - December 2005
US Cellular-Answer Wireless January 2005 - September 2005
Skills
Customer Service, Team Building, Training, Healthcare, Leadership, Management, Strategic Planning, Process Improvement, Microsoft Office, Public Speaking, Microsoft Excel, Marketing, Coaching, Data Entry, Microsoft Word
Education
WCTC 1988 — 1990
Hospitality Management, none
Fresno City College
Certificate in Health Information Technology, Health Information Technology
US Bank October 2013 - Present
Verizon Wireless August 2012 - July 2013
US Cellular-Answer Wireless February 2009 - July 2012
Skills
Cold Calling
Education
University of South Florida 2003 — 2005
Some college, Business, Management, Marketing, and Related Support Services
Scotsman Ice Systems July 2014 - Present
Universal Beauty Products June 2013 - July 2014
Halfstack Magazine January 2013 - January 2014
Chase Bank July 2011 - June 2013
bem wireless February 2013 - May 2013
Macy's April 2010 - February 2013
Anthropologie July 2012 - September 2012
TCF Bank 2010 - 2011
US Cellular-Answer Wireless 2006 - 2008
Skills
Merchandising, Visual Merchandising, Fashion, Customer Service, Sales, Retail, Microsoft Office, Time Management, Inventory Management, Team Leadership, Teamwork, Adobe Creative Suite, Training, Event Planning, Social Media Marketing, Graphic Design, Advertising, Account Management, Apparel, Customer Satisfaction, Facebook, Blogging, Leadership, Management, Market Research, Marketing, Marketing Strategy, Microsoft Excel, Microsoft Word, Outlook, Photoshop, PowerPoint, Pricing, Public Relations, Retail Sales, Sales Management, Selling, Social Media, Social Networking, Store Management, Styling, Trend Forecasting
Education
The Illinois Institute of Art-Schaumburg 2008 — 2012
Bachelor of Arts, Fashion Marketing & Management
Grant Community High School 2004 — 2008
Preferred Family Healthcare June 2015 - Present
Magellan Health February 2015 - June 2015
Bridgeway Behavioral Health January 2012 - February 2015
Bridgeway Behavioral Health June 2011 - December 2011
Agape Christian Counseling Services August 2010 - May 2011
St. Mary's Hospital September 2008 - August 2010
US Cellular-Answer Wireless December 2006 - September 2008
Ethel Hedgeman Lyle Academy January 2006 - December 2006
Skills
Process Scheduler, Organizational Structure, Motivational Speaking, Sales, Crisis Intervention, Community Outreach, Group Therapy, Microsoft Office, Event Planning, Mental Health Counseling, Coaching, Budgets, Teaching, Case Managment, Therapists, Psychotherapy, Dual Diagnosis, Chemical Dependency, Leadership, Counseling Psychology, Public Speaking, PowerPoint, Mental Health, Fundraising, Behavioral Health, Grief Counseling, Family Therapy, Motivational..., Leadership Development, Time Management, Adolescents, CBT, Nonprofits, Substance Abuse..., Substance Use Disorders, Addiction Recovery, Anger Management, Career Counseling, Case Management, Co-occurring Disorders, Google Groups, Individual Counselling, Interventions, Post Traumatic Stress, Psychological Assessment, Program Development, Psychology, Self-esteem, Social Services, Customer Service
Education
Webster University 2008 — 2011
Master of Arts (M.A.), Professional Mental Health Counseling
MacMurray College 2001 — 2005
Bachelor of Arts (B.A.), Psychology
Lincoln University 2000 — 2000
General Studies, General Studies
Clinical Path Consulting/Edward - Elmhurst Healthcare March 2015 - Present
Virtelligence October 2014 - March 2015
Rockford Health System January 2013 - October 2014
US Cellular-Answer Wireless July 2005 - January 2013
Skills
Account Management, ASAP, Beacon, Ambulatory, CPOE, Store Management, Sales Management, Sales, Customer Service, Management, Team Building, Healthcare, Training, Software Documentation, Employee Training
Education
University of Phoenix 2008 — 2012
Bachelor's degree, Organizational Innovation
University of Phoenix
Bachelor of Business Administration (B.B.A.), Organizational Leadership
US Cellular-Answer Wireless October 2014 - September 2015
SMS Systems Maintenance Services August 2013 - October 2014
Walgreens August 2012 - August 2013
Omega Restaurant September 2007 - August 2012
Skills
Remote Troubleshooting, MPLS Networking, VLAN, VSAT, IP Multicast, Cisco WAN, Configuring router, UTM firwall, CCTRS, HP Proliant, Dell PowerEdge Servers, Cisco Routers, HP Blade, IBM iSeries, Routers, Firewalls, Networking, Switches, Cisco IOS, Servers, Troubleshooting, Technical Support, LAN-WAN, Hardware
Education
DeVry University-Illinois 2011 — 2013
Networking System Admin, Computer Systems Networking and Telecommunications, 3.8 GPA
Hertz May 2013 - Present
Hertz May 2012 - May 2013
Hertz January 2010 - May 2012
US Cellular-Answer Wireless May 2007 - June 2009
Skills
Management, Customer Service, Sales, Operations Management, Team Building, Team Leadership, Microsoft Excel, Budgets, Account Management, Sales Management
Education
University of Central Oklahoma 2004 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
Southwestern Oklahoma State University 2002 — 2004
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
JPMorgan Chase May 2005 - Present
Chase 2005 - Present
US Cellular-Answer Wireless January 2002 - May 2005
United Airlines August 1999 - December 2001
Skills
SDLC, QTP, ALM<, Selenuiun,...
Education
University of Illinois at Chicago 1998 — 1999
Master of Science (MS)
CSG International January 2015 - Present
CSG International May 2014 - December 2014
iKnowledge August 2013 - May 2014
T-Mobile March 2013 - September 2013
US Cellular-Answer Wireless September 2007 - January 2013
Skills
JavaScript, HTML 5, CSS, Backbone.js, Java, SQL, Android Development, Salesforce.com, C#, Objective-C, xcode, ASP.NET, Cubase, Pro Tools, Music Production, Composition, Music Industry, Studio Recording, Songwriting, Music Theory, Guitarist, Audio Engineering, HTML5, Web Development, HTML
Education
Northeastern Illinois University 2012 — 2014
Bachelor's Degree, Computer Science, 3.94 GPA
McHenry County College 2010 — 2012
Associate of Science (A.S.), General Studies
Holiday Inn Downtown Lynchburg April 2013 - Present
Electronic Systems, Inc. October 2011 - March 2013
US Cellular-Answer Wireless January 2006 - October 2011
Total Communications September 2002 - December 2005
Kokolis 2001 - 2002
US Cellular-Answer Wireless 1996 - 2001
Skills
Sales, Management, Retail, Sales Process, Cold Calling, Solution Selling, Direct Sales, Account Management, Sales Management, Selling, Sales Operations, Managed Services, B2B, Customer Retention, Networking
Education
Southern Virginia University 1994 — 1996
Associate, Buisness
CareerBuilder.com November 2013 - Present
US Cellular-Answer Wireless November 2007 - January 2013
Skills
Cold Calling, Lead Generation, Salesforce.com, Sales Presentations, B2B, Direct Sales, Advertising Sales, SEM, Outside Sales, Qualifying Prospects, Selling, Customer Acquisition, Sales Process, Customer Retention, Inside Sales, Account Management, Customer Satisfaction, Customer Service, Leadership, Marketing, Sales, Sales Management, Team Building, Team Leadership
Education
Illinois State University 1995 — 2001
Bachelor's degree, Political Science and Government
PCHS
JPMorgan Chase & Co. February 2015 - Present
Fifth Third Bank July 2014 - January 2015
Fifth Third Bank April 2013 - July 2014
Fifth Third Bank December 2011 - July 2012
US Cellular-Answer Wireless December 2009 - July 2012
Hybrid Homes, Inc. June 2006 - December 2006
Skills
Customer Service, Wireless, Excel
Education
Southern Illinois University, Carbondale 2008 — 2008
English
Lincoln University in Missouri August 2013 - Present
Lincoln University (MO) National Alumni Association June 2012 - Present
ANHEUSER BUSCH/INBEV May 2013 - August 2013
Delux Magazine 2013 - August 2013
US Cellular-Answer Wireless October 2010 - June 2012
Skills
Customer Service, Account Management, Cold Calling, Marketing Communications, Telecommunications, Sales, Social Media Marketing, Social Media, Social Networking, Brand Development, Strategic Communications
Education
Webster University
Master of Arts, Marketing and Advertising Communications
Lincoln University 2005 — 2010
Bachelor, Journalim/Communications
Sykes July 2012 - Present
Comcast Cable August 2007 - 2012
Knoxville College August 1999 - 2011
Comcast Cable, Inc August 2007 - February 2008
Sitel December 2006 - August 2007
Sitel December 2006 - August 2007
Sitel December 2006 - August 2007
Knoxville College August 2002 - August 2007
US Cellular-Answer Wireless July 2005 - October 2006
Knoxville College August 1999 - August 2003
Skills
Administrative..., Collections, Customer Service, Microsoft Office, Management, Accounts Receivable, Accounts Payable, Recruiting, Records, Coaching, Inventory, Invoicing, Deposits, Account Reconciliation, Training, Accounting, Customer Experience, Call Centers, Outlook, Access, Microsoft Excel, PowerPoint, Microsoft Word, Budgets, Team Building, Finance, Team Leadership, Analysis, Event Planning, System Administration, Financial Reporting, Telephone Skills, Nonprofits, Avaya, Telecommunications, Data Entry, Retail, Fundraising
Education
Strayer University-Tennessee 2007 — 2011
Associate of Science (A.S.), Business Administration and Management, General, 3.2
Knoxville College 1999 — 2005
Bachelor of Arts (BA), Music Management
Hyde Park Career Academy 1992 — 1996
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.0
US Cellular-Answer Wireless September 2014 - Present
Family Video May 2013 - September 2014
Riverside Smokehouse November 2012 - April 2013
Upward Bound John Wood Community College May 2012 - June 2012
Western Illinois University August 2011 - June 2012
John Wood Community College May 2010 - July 2011
Culver-Stockton College May 2010 - May 2011
Megaphone, Student Bi Monthly Newspaper, Culver-Stockton College August 2009 - May 2011
Campus Programming Council, Culver-Stockton College July 2009 - July 2010
Skills
Programming, College Recreation, Hard Worker, Graphic Design, Photography, Adobe Software, Student Leadership, Student Development, Personality, Supervisory Skills, Scheduling, Writing, Excellent Communication..., Microsoft Office, Higher Education, Student Affairs, Customer Service
Education
Western Illinois University 2011 — 2012
Master of Science, Rec, Park & Tourism Adm, 3.75
Culver Stockton College 2007 — 2011
Bachelor of Arts (B.A.), English, 3.8
Tulsa Community College August 2009 - December 2012
National August 2009 - April 2012
Verizon Wireless May 2000 - September 2001
US Cellular-Answer Wireless January 1998 - April 2000
Neill Corporation March 1995 - December 1997
Skills
Photography, Photoshop, Direct Marketing, Healthcare, Social Media, Cpr Certified, PowerPoint, Babies, Advertising, Microsoft Office, Critical Thinking, Social Networking, Social Media Marketing, Medical Records, Patient Education, Marketing, Health Education, Microsoft Word, Customer Service, Research, Public Speaking, Direct Patient Care, Home Care, Event Planning, Nursing, Team Building, Leadership, BLS, Nursing Education, Hospitals, CPR Certified
Education
Tulsa Community College 2009 — 2012
Nursing (RN)
Central New Mexico Community College 2005 — 2008
Registered Nursing/Registered Nurse
US Cellular-Answer Wireless December 2014 - Present
Sears Holdings Corporation October 2011 - December 2014
Sears Holdings Corporation June 2008 - September 2011
Skills
Retail, Customer Satisfaction, Customer Experience, Customer Service, Management, Sales, Call Centers, Team Leadership, Performance Management, Coaching, Customer Retention, Employee Training, Leadership, Training
Education
Des Moines Area Community College 2014 — 2016
Human Resource Management, Human Resources Management/Personnel Administration, General
North High School 2003 — 2007
High School Diploma, High School/Secondary Diplomas and Certificates
US Bank Home Mortgages October 2012 - Present
Wireless Vision, LLC December 2006 - July 2011
US Cellular-Answer Wireless July 2005 - September 2006
Mastor Telecom August 2003 - July 2005
Applebee's January 2000 - October 2003
Taco Bell October 1992 - December 1999
Skills
Coaching, Customer Experience, Account Management, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Hiring, Retail, Sales, Sales Management, Strategic Planning, Team Building, Team Leadership, Training, Wireless, Time Management, Management
Education
University of Missouri-Saint Louis 1997 — 1999
Mass Communications
Southern Illinois University, Edwardsville 1995 — 1997
Mass Communications
AT&T May 2015 - Present
Amdocs June 2010 - Present
Alltel Wireless - AT&T September 2013 - May 2015
US Cellular-Answer Wireless June 2013 - September 2013
Sprint Nextel April 2012 - June 2013
Globe Telecom August 2011 - April 2012
CenturyLink June 2009 - August 2011
Wells Fargo Advisors August 2008 - May 2009
Rawlings Sporting Goods June 2008 - July 2008
Monsanto February 2007 - June 2008
Skills
Informatica, SQL, Unix, Oracle HR, Oracle SQL, Business Objects, SDLC, SQL*Plus, SQL Tuning, SQL database design, Oracle, Performance Tuning, PL/SQL, ETL, Data Warehousing, Business Analysis, Databases, Analysis, Unix Shell Scripting, Database Design, Microsoft SQL Server, Oracle SQL Developer
Education
New York Institute of Technology-Old Westbury 2005 — 2006
Masters, Computer Science, 3.5 CGPA
Thadomal Shahani Engineering College 2002 — 2005
Bachelors, Computer Science, First Class
Thakur Polytechnic 1999 — 2002
Diploma, Computer Engineering, Higher First Class
SUTHERLAND FINANCIAL January 2006 - Present
H&R Block January 1995 - March 2005
US Cellular-Answer Wireless August 1998 - August 2000
Education
University of Phoenix 2006 — 2010
Bachelor, Business
Telecom Technology Services, Inc. November 2013 - Present
US Cellular-Answer Wireless December 2013 - January 2015
IBM November 2010 - October 2013
Amdocs September 2009 - November 2010
3i Infotech November 2006 - August 2009
3i Infotech November 2005 - October 2006
Jolly Computers August 2004 - August 2005
Skills
PL/SQL, Unix Shell Scripting, Service Delivery, Oracle, Data Migration, Software Development, Visual Basic, Performance Tuning, SQL, BSS, Vendor Management, Pre-sales, Solution Architecture
Education
University of Pune 2000 — 2004
B.E., Computers
School name:
US Cellular-Answer Wireless Sales and Service AdvisorTDSOctober 2009 - February 2011
West Business Services June 2008 - October 2009
Dell September 2001 - December 2008
Education
Liberty University 1989 — 1994
bs, Communications
US Cellular-Answer Wireless February 2014 - Present
Gazette Communications June 2013 - February 2014
GEICO September 2006 - June 2013
Lowe's Home Improvement February 2003 - September 2006
Skills
Social Media, Social Media Marketing, Media Relations, Sales, Merchant Services, Deal Development
Education
Kirkwood Community College
US Cellular-Answer Wireless January 2010 - February 2013
Wireless Central 2009 - 2010
US Cellular-Answer Wireless 2008 - 2009
Sprint Nextel 2007 - 2008
AT&T Mobility 2006 - 2007
JCPenney 2005 - 2006
Cingular 2000 - 2006
Baxter Healthcare 2002 - 2004
Skills
Leadership, Coaching, Customer Satisfaction, Organizational..., Direct Sales, Customer Retention, Wireless, Sales Operations, Management, Team Building, Account Management
Education
Black Hawk College 2007 — 2007
Liberal Arts
Augustana College 2003 — 2007
Elementary Education, Spanish
U.S. Cellular October 2012 - Present
Barrington High School 2011 - Present
Allstate July 2012 - October 2012
US Cellular-Answer Wireless 2011 - April 2011
AT&T October 1996 - 2009
AT&T October 1996 - July 2008
Cambridge Technology Partners February 1996 - October 1996
Continental Bank a.k.a Bank of America 1977 - 1996
Bank of America September 1974 - October 1995
Skills
Management, Process Improvement, Vendor Management, Strategy, Budgets, Team Building, Project Planning, SDLC, Product Development, Program Management, Project Management, Start-ups, Cross-functional Team..., Business Analysis, Leadership, Team Leadership, Product Management, SQL, Business Process, Business Process..., Customer Service, Analysis, CRM, Integration, MS Project, Telecommunications
Education
Loyola University Chicago 1981 — 1985
MBA, Finance
University of Illinois at Urbana-Champaign 1970 — 1974
BS, Math
National Louis University
US Cellular-Answer Wireless January 2008 - Present
HealthSouth Southern Hills Rehabilitation Hospital July 2001 - September 2006
Community Hospices of America June 1997 - May 2001
Drs September 1996 - June 1997
Rehabilitation in North Carolina February 1996 - July 1996
Princeton Community Hospital June 1989 - February 1996
Education
Spanishburg 1984 — 1989
high school diploma
Mountain State University
degree, Organizational
at Franklin Pierce University
Price Busters, Affordable Fine Furntiture August 2011 - Present
InService America March 2008 - June 2008
US Cellular-Answer Wireless July 1998 - February 2008
Skills
Customer Service, Interior Design, Budgeting, Hiring
Education
School of Interior Redesign 2008 — 2008
Certificate, Redesign and homestaging
Bob Jones University
Education/Psychology
Fiserv October 2013 - Present
Fiserv September 2007 - October 2013
Fiserv March 2005 - September 2007
Fiserv April 2002 - March 2005
Fiserv August 2001 - April 2002
Fiserv November 2000 - August 2001
US Cellular-Answer Wireless February 2000 - September 2000
Education
University of Phoenix 2002 — 2004
MBA, e-Commerce
University of Wisconsin-Madison 1993 — 1997
Bachelor of Science, Consumer Science
ExcellStyle Magazine August 1998 - Present
ExcellStyle Magazine August 1998 - Present
US Cellular-Answer Wireless May 2008 - April 2013
Clear Channel Communications January 2006 - July 2008
ExcellStyle Magazine 1998 - 2005
Skills
Advertising, Magazines, Publishing, Promotions, Event Management, Online Marketing, Publications, Writing, Public Relations, Editorial, Production, Social Media, Creative Development, Editing, Marketing Strategy, Marketing
Education
Fashion Institute of Technology
Fashion Merchandising
University of Central Oklahoma
Marketing
Aircell July 2007 - September 2009
US Cellular-Answer Wireless October 2005 - July 2007
BidaCard June 2004 - October 2005
MCI Corporation September 1992 - February 2003
Education
Daytona Beach Community College 1989 — 1991
Electronics and Computer Engineering
AT&T October 2011 - January 2015
Bakers 2013 LLC May 2003 - December 2012
Coca-Cola Enterprises July 2010 - October 2011
Capital One Auto Finance April 2009 - May 2010
US Cellular-Answer Wireless June 2006 - March 2009
La Quinta Inns & Suites September 2004 - June 2007
Skills
Telecommunications, Customer Service, Sales, Microsoft Office, Team Leadership, Wireless, Account Management, Typing, Retail, Negotiation, Auditing, Computer Proficiency, Visual Merchandising, Social Media, Management
Education
Oklahoma State University 2013 — 2016
Bachelors of Science in Business Administration, Marketing and Sports Management
Tulsa Community College 2010 — 2013
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Pinnacle Bank December 2014 - Present
US Cellular-Answer Wireless June 2014 - December 2014
US Banccorp March 2013 - June 2014
US Banccorp February 2012 - March 2013
US Banccorp January 2008 - April 2011
Skills
Banking, Cross Selling, Payments, Customer Service, Sales, Financial Services, Retail Banking, Loans
Education
Northwest Missouri State University 2011 — 2014
Bachelor’s Degree, Business Administration and Management, General
Southeast Community College 2009 — 2011
Associate’s Degree, Academic Transfer
MetroPCS December 2013 - Present
NTELOS August 2010 - July 2012
AT&T September 2009 - July 2010
IPCS September 2008 - July 2009
US Cellular-Answer Wireless 2000 - August 2007
GTE Wireless October 1990 - November 2000
Skills
Sales Operations, Wireless, Telecommunications, Solution Selling, Account Management, Cross-functional Team..., Sales Management, Business Development, B2B, Sales, Selling, Channel, Team Building, Customer Satisfaction, Strategic Planning, Direct Sales, Leadership, Call Center, Retail, Product Management, VoIP, Telephony, MPLS, Training, Forecasting, Business Planning, Contract Negotiation, New Business Development, Strategy, Cold Calling, Customer Experience, Sales Process, Customer Retention, Management, Mobile Devices, Managed Services, Process Improvement, Salesforce.com, Change Management, Strategic Partnerships, M2M, Unified Communications, Cellular Communications, Broadband, Channel Partners, Co-location, Ethernet, Sales Presentations, 4G, Coaching
Education
Elmhurst College 2006 — 2007
Charles Rutenberg Realty February 2015 - Present
Public Safety Services, Inc February 2009 - Present
Village of Stone Park 2009 - 2012
US Cellular-Answer Wireless 2009 - 2010
Best Buy 2007 - 2009
Superior Air-Ground Ambulance Service 2008 - 2008
Skills
Rescue, Firefighting, Emergency Services, NIMS, Public Safety, Fire Suppression Systems, Fire Safety, Ambulance, Hazardous Materials, Preparedness, Emergency Management, Disaster Response, Fire Protection, First Responder, Firefighters, EMS, CPR Certified, Fire Management, Emergency Medical
Education
Kaplan University 2014 — 2015
Real Estate
College of DuPage
Fire Science/Fire-fighting
American Family Insurance January 2012 - Present
US Cellular-Answer Wireless November 2009 - January 2012
Skills
Commercial Insurance, Insurance, Customer Service, Auto Claims
Education
Central Missouri State University 1989 — 1994
Bachelor's degree, Marketiing & Geology
Symphony of Joliet Rehabilitation and Nursing Home June 2015 - Present
US Cellular-Answer Wireless 2014 - 2014
Skills
Customer Service, Microsoft Office, Sales, Project Management, Microsoft Excel, Strategic Planning, Microsoft Word, PowerPoint, Team Leadership, Event Planning, Outlook, Budgets, Healthcare, Leadership, Research, Public Speaking, Social Media, Training, Team Building
Education
Colorado Technical University 2012 — 2016
Health Services/Allied Health/Health Sciences, General
US Cellular-Answer Wireless April 2014 - Present
City National Bank and Trust June 2011 - April 2014
West Corporation June 2009 - August 2009
Dollar Thrifty Automotive Group January 2008 - December 2008
Skills
Customer Satisfaction, B2B, Banking, Sales Operations, Customer Service, Sales, Coaching, Credit, Training
Education
Northeastern State University
BA, Management- Human Resource; Human Resource Management
Soundbar Lounge 2014 - Present
Aces Bar & Lounge 2013 - 2014
Seawitch Restaurant 2013 - 2013
Zoes Kitchen 2011 - 2012
US Cellular-Answer Wireless 2008 - 2010
Education
University of North Carolina at Wilmington 2010 — 2016
Bachelor's degree, Business Administration, Management and Operations
NHTI, Concord's Community College 2007 — 2010
Associate's degree, Business Administration and Management, General, 3.69
US Cellular-Answer Wireless August 2015 - Present
Walmart January 2015 - June 2015
AT&T February 2014 - January 2015
RadioShack April 2012 - December 2013
Best Buy June 2009 - January 2012
Best Buy September 2007 - June 2009
Skills
Big Box, Loss Prevention, Store Management, Store Operations, Driving Results, Visual Merchandising, Retail Sales, Merchandising, Profit, Inventory Control, Planograms, Retail, Multi-unit, Shrinkage, Multi-Unit Management, Inventory Management, New Store Openings, Customer Satisfaction, Customer Service, Hiring, Sales, Training, Recruiting, Leadership, Management, Sales Operations, Multi-Unit
Education
Southwestern Oklahoma State University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Computer Systems Institute (CSI) October 2011 - Present
Corinthian Colleges September 2009 - October 2011
Spherion Technology 2006 - 2009
US Cellular-Answer Wireless March 2005 - July 2006
Skills
Career Development, Leadership Development, Staff Development, Leadership, Management, Career Counseling, Talent Acquisition, Talent Management, Resource Management, Program Management, Recruiting, Hiring, Training, Performance Management, Organizational..., Higher Education, Adult Education, Public Speaking
Education
Robert Morris University - Illinois
Bachelors, Business Administration/Management
Wihsil, LLC October 2014 - Present
J.Hilburn February 2014 - July 2014
US Cellular-Answer Wireless October 2013 - February 2014
Best Buy October 2010 - October 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Event Planning
Education
University of Iowa 2010 — 2014
Bachelor's Degree, Marketing
University of Iowa - Henry B. Tippie College of Business
Hilti January 2013 - Present
US Cellular-Answer Wireless April 2010 - October 2012
Mansion America Theatre May 2009 - December 2009
Guaranty Bank January 2008 - August 2009
Education
University of Oklahoma 2003 — 2007
Economics
O2Cool LLC April 2014 - Present
Alpha Phi International Fraternity February 2012 - February 2014
SECO Refrigeration May 2011 - February 2012
US Cellular-Answer Wireless February 2011 - April 2011
Cosi Restaurants, Inc July 2010 - December 2010
David Adler Cultural Center May 2004 - December 2005
Skills
Accounting, Nonprofits, Bookkeeping, Payroll, Customer Service, Human Resources, Invoicing, Social Media, Event Planning, Event Management, PowerPoint, Office Management, Accounts Payable, Leadership, Administration, Fundraising, Public Speaking, Microsoft Office
Education
University of New York - Oswego
College of Lake County
Associate of Arts, Philosophy
Better Business Bureau April 2015 - Present
Rand McNally March 2013 - April 2015
US Cellular-Answer Wireless 2005 - 2012
Skills
Team Leadership, Customer Satisfaction, Customer Retention, Troubleshooting, Process Improvement, Customer Service, Wireless, Telecommunications, Customer Experience, Call Centers, Account Management, Networking, Sales Operations, Technical Support, Vendor Management, Leadership
Education
Chicago State University
Carlsbad Village Coffee LLC April 2014 - Present
Vons Supermarket May 2013 - January 2014
Syverson Nursing Home March 2012 - December 2012
US Cellular-Answer Wireless March 2010 - January 2012
A&P Supermarket November 2005 - August 2008
Skills
Microsoft Office, Team Building, Customer Service, Coaching, Leadership Development, Microsoft Excel, English, Inventory Management, Leadership, Team Leadership, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Retail, Sales, Training, Teamwork, Time Management, Team Management, Windows, Writing, Youth Mentoring
Education
University of California, Irvine 2014 — 2016
B.A. Psychology, Psychology
MiraCosta College 2013 — 2014
High School, Psychology
University of Wisconsin-Eau Claire 2012 — 2012
High School, Psychology/ Athletic Training
Brookdale Community College 2006 — 2008
High School, Psychology
Raritan High School 2002 — 2006
High School, General Education, 12th
American Family Insurance June 2015 - Present
Dean Health Plan, Inc. October 2014 - May 2015
Spherion Staffing February 2013 - March 2014
US Cellular-Answer Wireless July 2007 - November 2012
Bank of America January 2006 - May 2007
CheckFree Investment Services January 2004 - November 2005
Skills
Customer Service, Online Help, Smartphones, Internet Banking, Microsoft Word, Microsoft Excel, Small Business, Health Insurance, Sales, Collections, Call Centers, Outlook, Financial Services, Payments, Microsoft Office, Telephone Skills
Education
Madison Area Technical College 1998 — 2000
Associate's degree, Accounting and Business/Management, 3.6
US Cellular-Answer Wireless January 2015 - Present
US Cellular October 2010 - January 2015
US Cellular-Answer Wireless July 2006 - October 2010
Skills
Management, Cellular Communications, Analysis, Customer Retention, Microsoft Excel, Customer Satisfaction, Telecommunications, Wireless
Education
University of Illinois at Chicago 2003 — 2008
2008, Accounting
DePaul University
MBA, Finance, General
American Board of Medical Specialties (ABMS) June 2015 - Present
Cobra Electronics January 2015 - May 2015
Sysco May 2011 - September 2014
Eurest Services (formerly Kimco Corp.) May 2003 - March 2011
US Cellular-Answer Wireless November 2002 - April 2003
Experian Marketing Services October 1998 - September 2002
360 Communications September 1995 - September 1998
360 Communications October 1989 - October 1995
Thomas Havey & Company January 1988 - May 1989
Skills
Accounting, Budgeting, Excel, Financial Reporting, Accounts Payable, Process Improvement, Microsoft Office, Word, Problem Solving, Teamwork, Outlook, Supervisory Skills, Reconciliation, Access, Budgets, Account Reconciliation, Microsoft Excel, Analysis, SAP, Variance Analysis, General Ledger, Management, Internal Controls, Finance, Leadership, Accounts Receivable, Forecasting, Internal Audit, Payroll
Education
Northeastern Illinois University 1981 — 1988
Bachelor of Science (BS), Accounting
Spectrum Products July 2015 - Present
Wheaton Park District August 2009 - Present
US Cellular-Answer Wireless January 2015 - July 2015
Center for Governmental Studies at Northern Illinois University August 2014 - January 2015
Lundeen's Discount Liquor May 2013 - November 2013
Northern Illinois University August 2011 - May 2013
Miller, Cooper & Co., Ltd. 2013 - 2013
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Customer Service, Time Management, Public Speaking, Leadership, Teamwork, Accounting, Data Entry, Outlook, Budgets, Facebook, Social Networking
Education
Northern Illinois University 2010 — 2014
Bachelor of Science (BS), Accounting
Wheaton North HS 2008 — 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2013 - Present
Mutual Ground, Inc. Aurora, IL February 2013 - June 2013
DePaul University March 2011 - November 2012
US Cellular-Answer Wireless June 2012 - August 2012
UNITED BANK LIMITED (Head Office), Karachi, Pakistan September 2008 - December 2010
SONERI BANK LIMITED (Central Office), Karachi, Pakistan. July 2006 - September 2008
Skills
Visio, SDLC, Databases, Business Analysis, Software Documentation, Access, Analysis, Oracle, Business Process, Microsoft SQL Server, Requirements Gathering, Management, Testing, Training, UML
Education
DePaul University 2011 — 2012
Master's in Science, IT Project Management
Shaheed Zulfikar Ali Bhutto Institute of Science and Technology 2004 — 2005
Master's degree, Computer Science
The Cheesecake Factory May 2013 - Present
TGI Fridays May 2012 - May 2013
Bank of America September 2002 - March 2012
US Cellular-Answer Wireless April 2000 - September 2002
Catholic Medical Center July 1994 - April 2000
Skills
Recruiting, Human Resources, Onboarding, Sourcing, HRIS, Leadership, Management, Applicant Tracking..., Talent Acquisition, College Recruiting, Employee Relations, Technical Recruiting, Talent Management, Retail, Internet Recruiting, Employee Engagement, Performance Management, New Hire Orientations, Interviews, Succession Planning, Hiring, Building Relationships, Cold Calling, Taleo, Sales, Temporary Placement, Benefits Negotiation, Screening Resumes
Education
Southern New Hampshire University 1990 — 1994
BS, Business Administration
Derryfield School
Diploma
The Crosby Group December 2014 - Present
ABB May 2011 - Present
ConocoPhillips May 2009 - May 2011
ConocoPhillips August 2008 - May 2009
ITT Technical Institute August 2008 - March 2009
Icarus Enterprises PLCC August 2006 - March 2007
US Cellular-Answer Wireless September 2003 - October 2004
Skills
Contract Management, Procurement, Management, Negotiation, Sourcing, Training, Contract Negotiation, Employment Law, Leadership, Energy, Product Development, Strategic Planning, Process Improvement, Project Management, Strategic Sourcing, SAP, Supply Chain Management, Analysis, Team Leadership, Spend Analysis, Purchasing, Supply Chain, Account Management, Supply Management, Human Resources, Operations Management, Energy Industry, Petroleum, Business Process..., Logistics, Change Management, Materials Management, Legal Writing, Project Planning, Strategy, Global Sourcing, Risk Management, Vendor Management, Licensing, Cross-functional Team..., Oil/Gas, Oil & Gas Industry, International Business, Continuous Improvement, Sales, Manufacturing, Dispute Resolution, Supplier Negotiation, Supervisory Skills, Supplier Evaluation
Education
University of Tulsa College of Law 2005 — 2008
JD, Law
Oklahoma State University 2002 — 2005
BS, Agricultural Economics
MarketSource Inc. January 2015 - Present
MarketSource March 2013 - Present
Mobile Cellutions July 2011 - September 2012
Flextronics 2009 - March 2011
BDS Marketing July 2008 - June 2009
US Cellular-Answer Wireless September 2006 - March 2008
MarketSource May 1996 - January 2008
Nokia 2003 - 2006
Best Buy 1993 - 1997
Skills
Team Leadership, Coaching, Team Building, Team Management, Trade Shows, Launch Products, P&L Accountability, Training, Staff Development, Market Penetration, Change Management, Customer Service, Account Sales Strategies, Marketing Strategy, B2B, New Store Openings, Strengthening Client..., Employee Training, Wireless, Account Management, Sales Management, Product Marketing, Channel, Mobile Devices, Telecommunications, Client Prospecting, Cold Calling, Negotiation, Product Development, Income Statement, P&L
Education
McHenry County College 1993 — 1996
Computer Science
US Cellular-Answer Wireless November 2013 - Present
AT&T January 2009 - June 2012
Ameritech/AT&T October 1999 - December 2008
Skills
Testing, Analysis, Databases, Customer Service, Outlook, Administrative..., Data Entry, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Telephone Skills, Time Management, Access, Public Speaking, Research, Customer Satisfaction
Education
City Colleges of Chicago-Wilbur Wright College 2012 — 2013
Associate of Science (A.S.), Law
Kennedy King College 1994 — 1996
Associate of Arts (A.A.), Radio and Television Broadcasting Technology/Technician
George Washington University May 2011 - Present
RR Donnelley August 2005 - May 2011
US Cellular-Answer Wireless August 1999 - September 2004
US Army November 1996 - September 2002
Skills
Computer Maintenance, Computer Hardware, Systems Analysis, Account Management, Recruiting, Microsoft Office, Data Analysis, Sourcing, Talent Acquisition, Training, Technical Support, Management, Process Improvement, Leadership, Testing, Sales, Customer Service
Education
Southern Oregon University 1995 — 2002
BS, Criminology
Mount Mercy University March 2005 - Present
Van Meter Industrial March 2000 - March 2005
US Cellular-Answer Wireless September 1999 - December 2000
Gazette Communications 1991 - 1999
Skills
Information Technology, Microsoft Technologies, Management, Operating Budgets, Strategic Planning, Budgets, Staff Development, Troubleshooting, Project Management, Leadership Development, Windows 7, Windows, Windows XP, Administration, IT Management, Technical Support, Enrollment Management, Training, Leadership, Customer Service, Microsoft Office, Higher Education
Education
Mount Mercy University 2013 — 2015
Bachelor's Degree, Business Administration and Management, General
Kirkwood Community College
Bachelor's of Science degree, Dental Assisting/Assistant
US Cellular-Answer Wireless May 2015 - Present
Northern Trust May 2011 - April 2015
JPMorgan Chase August 2006 - April 2011
Strategic Staffing Solutions September 2005 - August 2006
Moira Quiroga Enterprises, Inc December 2004 - August 2005
PMG April 2003 - April 2004
Comsys - Client: Sears May 2001 - November 2001
United Airlines April 2000 - May 2001
Skills
Quality Assurance, Outsourcing, Vendor Management, Resource Management, Team Building, Mentoring, Offshore Resource..., Quality Center, System Testing, User Acceptance Testing, SDLC, Regression Testing, Testing, Test Automation, Data Warehousing, Software Quality..., Test Planning, Leadership, Forecasting, Process Improvement, Software Project..., Software Documentation, Waterfall, Cross-functional Team..., Software Development, Analysis, Oracle, Test Strategy, Project Management, Requirements Gathering, Management, Strategy, Business Analysis, Defect Tracking, Requirements Analysis, Visio, Integration, Test Management, Project Planning, Agile Project Management, PMO, IT Strategy, Project Portfolio..., SharePoint, Business Process..., Team Leadership, Business Process, Banking, Agile Methodologies, Leading Organizational...
Education
University of Illinois at Chicago
BA, Geography - Focus Geographic Information Systems (GIS)
JAS CONSULTANTS May 2009 - Present
US Cellular-Answer Wireless July 2014 - June 2015
Hexcel Corporation September 2013 - July 2014
US Cellular-Answer Wireless February 2011 - August 2012
Euromonitor International November 2010 - January 2011
US Cellular May 2009 - September 2010
CareerBuilder.com July 2006 - November 2008
Allegis Group Services April 2005 - August 2006
Skills
Talent Acquisition, Applicant Tracking..., Sourcing, Recruiting, Internet Recruiting, Temporary Placement, College Recruiting, Screening Resumes, Onboarding, Technical Recruiting, Talent Management, Strategy, Benefits Negotiation, Employee Relations, Cold Calling, Interviews, Executive Search, Management, Workforce Planning, Leadership, Temporary Staffing, Employer Branding, Interviewing Skills, Telephone Interviewing, Global Staffing, Screening, Permanent Placement, Building Relationships, RPO, Human Resources, Networking, Strategic Sourcing, Employee Benefits, Resume Writing, New Hire Orientations, Hiring, Consulting, Recruitment Advertising, HRIS
Education
Arizona State University 1992 — 1997
Bachelor of Science (BS), Therapeutic Recreation/Recreational Therapy
AbbVie March 2013 - Present
The Pampered Chef January 2012 - October 2012
Catalyst Rx November 2011 - January 2012
US Cellular-Answer Wireless February 2011 - October 2011
McDonald's Corporation January 2010 - February 2011
Rock Solid Consulting/ CVS Caremark 2009 - January 2010
Uline January 2008 - September 2008
Sears Holdings Corporation June 2006 - December 2007
Vedavis Inc 2005 - 2007
Principal Financial Group January 2002 - November 2005
Skills
Business Analysis, SDLC, Software Documentation, Change Management, Process Improvement, Requirements Gathering, Project Management, Access, SQL, Leadership, Troubleshooting, Testing, Training, Management, PeopleSoft
Education
Western Illinois University 1998 — 2000
Baruch College, City University of New York (CUNY) 1994 — 1997
BBA, Computer Information Systems
John Bowne High School
Williams Lea 2006 - Present
Williamslea October 2005 - Present
Williams Lea October 2005 - Present
WILLIAMS LEA INC January 2010 - January 2015
Williams Lea October 2005 - January 2010
US Cellular-Answer Wireless January 2005 - January 2005
White Way Sign January 2004 - January 2005
UNDERWRITERS LABORATORIES INC January 1999 - January 2003
Skills
Customer Service, Process Improvement, Outsourcing, Vendor Management, BPO, Management, Recruiting, Microsoft Excel, Performance Management, Operations Management
Education
Robert Morris University - Illinois
Bachelor of Business Administration Degree, Management
Amdocs November 2008 - Present
T-Mobile October 2005 - November 2008
US Cellular-Answer Wireless July 2005 - October 2005
Amdocs June 2004 - May 2005
Skills
Unix, High Availability, Unix Shell Scripting, Integration, HP-UX, Perl, Oracle, Enterprise Architecture, Linux System...
Education
Shanghai Jiao Tong University
University of Alabama
ACE USA 2007 - Present
US Cellular-Answer Wireless 2003 - 2007
Education
Loyola University of Chicago
Masters, Human resources
Northern Trust Corporation January 2015 - Present
US Cellular-Answer Wireless April 2012 - Present
DeVry University 2009 - April 2012
Blistex Inc. January 2009 - August 2009
Orbitz Worldwide July 2008 - December 2008
BJC HealthCare September 2007 - July 2008
Webex communication December 2006 - July 2007
GE Consumer Finance June 2005 - July 2006
Skills
Data Warehousing, Cognos, Business Intelligence, Data Modeling, Business Intelligence..., ETL, SDLC, PL/SQL, Oracle, Requirements Analysis, Consulting, Business Analysis, Databases, SQL
Education
MGIT
The University of Texas at El Paso
MS
Primerica, Inc. December 1991 - Present
US Cellular-Answer Wireless 1991 - 1992
Motorola Solutions 1989 - 1991
Skills
Sales, Leadership, Investments, Insurance, Series 63, Small Business, Financial Services, Entrepreneurship, New Business Development, Series 6, Income Protection, Business Analysis, Series 7, SaaS
Education
Marquette University 1986 — 1991
Bachelor of Science, Electrical Engineering
Brother Rice High School 1982 — 1986
JPMorgan Chase March 2014 - Present
US Beef Corp July 2012 - March 2014
Jordan Disposal Service/Gator Industrial/US Assets Recovery/Blackcat Trucking/J-H Cattle August 2009 - February 2012
JPMorgan Chase April 2004 - August 2009
Smith Foods Inc June 2003 - February 2004
Smith Foods Inc August 2002 - April 2003
Labor Ready October 1999 - June 2002
Gallery Graphics Inc. April 1997 - July 1999
US Cellular-Answer Wireless 1995 - 1997
Memorial Hall 1981 - 1990
Education
Webster University 2004 — 2006
MBA
Missouri Southern State University 1982 — 1991
Management, Marketing
Baxter International Inc. March 2013 - Present
US Cellular-Answer Wireless August 2011 - March 2013
AT&T August 2008 - July 2011
Skills
Solaris, Unix, Oracle, Disaster Recovery, Unix Shell Scripting, PL/SQL, Data Warehousing, Oracle RAC, Telecommunications, Linux, Shell Scripting, Performance Tuning, Databases, SQL, ITIL, AIX
Education
University of California, Davis 2001 — 2008
Doctor of Philosophy (Ph.D.), Physics
US Cellular-Answer Wireless January 2011 - Present
Verizon Business January 1996 - November 2009
Education
Southern Nazarene University 2003 — 2005
MSM, Management
Laclede Gas Company 2011 - Present
Boleros Bar & Lounge 2007 - 2011
US Cellular-Answer Wireless 2008 - 2009
Charter Communications 2007 - 2008
AT&T 1999 - 2006
Skills
Communication, Sales, Telecommunications..., Telecommunication..., Utility Industry, Customer Service, Project Management, Time Management, Oral & Written..., Business Development, Relationship Management, Telecommunications, Customer Experience, Call Centers
Education
Mineral Area College
Associate's Degree, Business Administration and Management, General
Lindbergh Senior High School
Lindbergh Senior High School
Convergys March 2007 - Present
US Cellular-Answer Wireless 2004 - 2006
Convergys 2001 - 2004
Skills
ISO 27001, Information Security..., PCI DSS, Vulnerability Management, Disaster Recovery, Computer Security, Vulnerability Assessment, Business Analysis, SDLC, Vendor Management, Risk Management, Security, Penetration Testing, Integration, Program Management, HIPAA, Data Security, Network Security, IT Service Management, Business Continuity, Security Audits, Incident Management, ITIL, Process Improvement, IT Audit, PMP, CISSP, Application Security, SIEM, CISA, Information Security
Education
Southern Connecticut State University
Bachelor of Arts (BA), Mathematics
Verizon Wireless Operations ManagerVZW2004 - Present
US Cellular-Answer Wireless 1999 - 2004
PageNet 1995 - 2000
Skills
Cellular Communications, Cisco Technologies, Telecommunications, Network Design, Wireless, VoIP, Networking
Education
ITT Technical Institute-Portland 1985 — 1995
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering, 3.40
US Cellular-Answer Wireless September 2002 - January 2007
Education
Bryant & Stratton College 2009 — 2011
Sawyer College of Business
Associate's Degree, Accounting
Bryant & Stratton College
Associate Degree, Medical Assisting
VW Credit, Inc. January 2009 - February 2014
NorthShore Staffing February 2008 - December 2008
Computer Resource Solutions April 2007 - February 2008
Northshore Staffing February 2007 - April 2007
Hewitt Associates March 2005 - June 2006
US Cellular-Answer Wireless December 2002 - February 2005
Skills
Collections, Customer Service, Microsoft Word, Repossessions, Skip Tracing, Microsoft Excel, PowerPoint, SAP, Employee Benefits, Recruiting, Teamwork, Training, Accounts Receivable, Call Centers, Account Management, Outlook, Performance Management, Sales, Data Entry, Retirement, Retail
Education
AIU 2004 — 2005
Associate's Degree, Business
Harper College
Native Floral March 2013 - Present
Red Robin April 2008 - August 2010
US Cellular-Answer Wireless May 2001 - September 2003
Education
Madison Area Technical College
Associates, Supervisory Management Program
CapTech January 2012 - Present
Guident Technologies December 2010 - December 2011
Fannie Mae 2006 - 2010
US Cellular-Answer Wireless May 2006 - November 2006
Trilegiant September 2005 - April 2006
Borders February 2005 - September 2005
Skills
EJB, Spring, SDLC, Weblogic, SOA, Java, Web Services, Servlets, Struts, Databases, JSP, Hibernate, Oracle, Tomcat, JMS, Enterprise Architecture, Java Enterprise Edition, JBoss Application Server, Spring Framework
Education
University of Houston-Clear Lake 2002 — 2004
Masters in Science, Computer Science
University of Madras 1998 — 2002
Bachelors of Engineering, Computer Science
Tinley Fitness February 2014 - 2015
Colorado Technical University June 2012 - March 2013
US Cellular-Answer Wireless January 2011 - May 2012
Macy's June 2010 - January 2011
Gloss Magazine Online January 2007 - January 2010
Sedgwick CMS November 2008 - September 2009
Open Road Radio November 2007 - March 2008
Clear Channel Radio June 2007 - November 2007
Skills
Typing, AP style writing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Avaya Communication..., Juris, CARES, Avid Newscutter, Customer Service, Communication, Writing, Sales, Press Releases, Time Management, Social Media, Facebook, Customer Satisfaction, Outlook, Social Networking, Teamwork, Marketing, Editing, Team Leadership, Research, Journalism, Public Speaking, Telephone Skills, Call Centers, Event Planning
Education
Columbia College Chicago 2006 — 2008
Bachelor of Arts (BA), Journalism
US Cellular-Answer Wireless April 2012 - Present
Education
Ashland Community and Technical College 2008 — 2011
Associate's degree, Business Administration and Management, General
US Cellular-Answer Wireless 2009 - 2010
U.S. Cellular April 2007 - March 2009
U.S. Cellular January 2006 - April 2007
Education
Roosevelt University 2008 — 2010
Master's degree, Human Resources Management/Personnel Administration, General, 3.3 GPA 2010
US Cellular-Answer Wireless 2002 - 2012
Education
Mendocino College
US Cellular-Answer Wireless August 2014 - Present
nelson salvage April 2013 - June 2014
nelson kia 2010 - 2012
Advance Auto Parts March 2007 - June 2010
Skills
Customer Service, Automotive, Automotive Parts, Sales Management, Bilingual, Stock Control, Inventory Management, Customer Satisfaction, Profit, Customer Experience, Customer Engagement, Direct Sales, Automotive Aftermarket, Customer Retention, Inventory Control, Sales, Public Speaking, New Business Development, Leadership, Strategic Planning, Team Building
Education
KIA UNIVERSITY 2011 — 2012
CERTIFIED PARTS MANAGER, MANAGER
Patrick Henry Community College 2007 — 2010
Registered Nursing/Registered Nurse
Cricket Communications December 2010 - Present
US Cellular-Answer Wireless October 2009 - December 2010
T-Mobile (Wireless Vision) October 2008 - October 2009
Wireless Toyz November 2007 - October 2008
Skills
Team Leadership, Telecommunications, Customer Service, sales, Retail Sales, Retail, Merchandising
Education
Harris-Stowe State University 2009 — 2016
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, Junior
US Cellular-Answer Wireless 2004 - 2007
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Austin East
Austin East
Carson-Newman College
Child and Family Studies
Pellissippi State Community College
Associate of Science (AS), Pre-Nursing Studies
US Cellular-Answer Wireless November 2014 - Present
Education
Sanford-Brown College
Associates of Business Administration (B.B.A.)
Tandem HR 2015 - Present
Assisted Services, Inc. 2006 - Present
US Cellular-Answer Wireless 2001 - 2003
GE Healthcare 2000 - 2001
Advocate Health Care 1999 - 2000
Advocate Medical Group 1998 - 1999
George S. May International 1994 - 1998
Skills
Employee Benefits, Benefits Administration, Human Resources, Employee Relations, Onboarding, HRIS, Management, Process Improvement, Customer Service, Strategic Planning, Personnel Management
Education
Northern Illinois University
Bachelor's Degree
US Bancorp Financial Inc June 2012 - Present
Orion Federal Credit Union July 2011 - May 2012
US Cellular-Answer Wireless May 2008 - June 2011
Skills
Communication, Customer Service, Banking, Microsoft Word, Leadership, Sales, Microsoft Office, Proposal Writing, Time Management, Writing
Education
Alverno College
B.A, Professional Communication
CGI December 2012 - Present
DIRECTV August 2011 - November 2012
US Cellular-Answer Wireless October 2010 - August 2011
Gait View Technophiles Pvt. Ltd February 2008 - April 2010
Skills
Java, Eclipse, Sun Certified Java..., Spring Framework, Hibernate, GWT, Cloud Applications, Microsoft SQL Server, SSRS, JIRA
Education
Acharya Nagarjuna University 2004 — 2006
Master's degree, Mathematics and Computer Science
United Natural Foods September 2008 - August 2015
Dynamic Broadband, Inc. November 2007 - April 2008
US Cellular-Answer Wireless July 1996 - September 2007
Skills
Sales Management, Sales, Management, Leadership, Customer Service, Team Building, Customer Satisfaction, Inventory Management, Retail
Education
Mount Mercy University 2010 — 2012
BS Business Managment, Business Managment
Mount Mercy University 2010 — 2012
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services