USA Group
USA Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USA Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USA Group Salaries. You can even request information on how much does USA Group pay if you want to. Learn about salaries, pros and cons of working for USA Group directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
160 USA Group employees in database. Find out everything there's to know about USA Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USA Group Employees
Scottsdale Healthcare is now HonorHealth May 2011 - Present
Deluxe Imprints February 2007 - May 2011
VistaCare October 2004 - January 2007
Giant Industries April 1998 - October 2004
American Express June 1997 - April 1998
USA Group Information Solutions June 1990 - June 1997
USA Group 1990 - 1997
Skills
Certified Epic..., Epic Systems, Business Process..., Process Improvement, Program Management, ERP, Accountability, Strategic Planning, Budgets, Project Planning, SDLC, Software Documentation, Management, Strategy, Leadership, Team Building, Access, Analysis, Business Analysis, Business Intelligence, Business Planning, Business Process, Business Process..., CRM, Change Management, Cross-functional Team..., Customer Satisfaction, Customer Service, Data Analysis, EHR, HIPAA, Healthcare, Healthcare Information..., IT Strategy, Integration, IT Management, MS Project, Mergers, Negotiation, Networking, Organizational..., Product Management, Project Management, SharePoint, Team Leadership, Visio, Vendor Management, Troubleshooting, Training, Time Management
Education
The George Washington University 2007 — 2007
Project Management
University of Phoenix 1988 — 1990
MBA, Business Administration
DeVry University 1980 — 1986
BSCS, Computer Science for Business
Gilbert Unified School District August 2003 - December 2013
Gilbert Unified School District June 2009 - May 2010
Arizona All Star January 2007 - October 2008
Mohawk Industries August 2002 - December 2003
Gordon County Schools August 2001 - May 2003
Gilbert Unified School District January 1999 - May 2001
USA Group October 1991 - June 1995
USA Army January 1988 - June 1991
Skills
Staff Development, Curriculum Design, Teaching, Curriculum Development, Instructional Design, Public Speaking, Customer Service, Training, Coaching, Leadership, Leadership Development, Research, Classroom, Team Building, Microsoft Office, Event Planning, PowerPoint, Data Entry, Fundraising, Microsoft Word, Human Resources, Program Management, Higher Education, Management
Education
Arizona State University 1998 — 2000
M.Ed, Education- Curriculum & Instruction
Arizona State University 1997 — 1998
B.A.E., Education
Rio Salado College 1994 — 1996
A.A., Liberal Arts
SILA, Incorporated March 2006 - Present
Ambulatory Innovations September 2000 - October 2006
Select Beverages 1994 - 1996
Kemmerer 1994 - 1996
Select Beverages 1994 - 1995
USA Group January 1990 - April 1994
USA Group January 1988 - December 1990
USA Group November 1987 - December 1988
Skills
Marketing, Customer Service, Analysis, Management, Finance, Time Management, Budgets, PowerPoint, Microsoft Office, Process Improvement, Databases, Business Analysis, Leadership, Event Planning, Training, Microsoft Excel
Education
Butler University - College of Business Administration 1988 — 1995
MBA, Finance
Purdue University 1980 — 1984
BSIM, Industrial Management (Computer Science)
Wellpoint Anthem February 2001 - March 2012
USA GROUP January 1990 - January 1998
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Photoshop, Social Media, C++, English, Java, HTML, C
Education
Ivy Tech 2013 — 2015
Ivy Tech Community College 2013 — 2015
Bosma Enterprises 2013 - Present
Indiana Wesleyan University May 2005 - Present
GTECH S.p.A. March 2013 - April 2013
Premiere Credit of North America February 2011 - August 2012
IBM Smarter Workforce 2007 - 2010
USA Group 1993 - 2001
USA Group 1993 - 2001
Skills
Instructional Design, Training, Teaching, Public Speaking, Microsoft Office, Adult Education, Coaching, Resume Writing, Customer Service, Access, PowerPoint, Team Building, Leadership Development, Nonprofits, Leadership
Education
Indiana Wesleyan University 1996 — 1998
Master's degree, Business Administration and Management, General
Ivy Tech Community College 1982 — 1984
Associate's degree, Computer Technology/Computer Systems Technology
Broad Ripple
Diploma
Broad Ripple
TEKsystems November 2014 - Present
IT Park October 2012 - November 2014
Beacon Hill Technologies November 2013 - August 2014
BCforward LLC September 2011 - November 2013
Indiana Biodefense Consortium April 2011 - October 2011
Black Sea Enterprises, LLC February 2009 - April 2011
JPMorgan Chase May 2006 - February 2009
USA Group 1988 - 2000
USA Group 1988 - 2000
USA Group 1988 - 2000
Skills
Product Development, Documentation, Planning, Scheduling, PMO, Process Scheduler, Project Planning, Software Documentation, Program Management, Leadership, Business Development, MS Project, Project Management, Entrepreneurship, Management, Visio, Recruiting, Business Analysis, SharePoint, Business Process..., New Business Development, Enterprise Software, Risk Management, Vendor Management, Start-ups, PMP, Training, Sales, Strategic Planning, Process Improvement, Cross-functional Team..., Strategy, Software Project..., Resource Management, SDLC, Consulting, Budgets, Project Portfolio..., Team Building, CRM, IT Strategy, Integration, Change Management, Business Process, Business Intelligence, Team Leadership, IT Management, Outsourcing, Requirements Gathering, Agile Project Management
Education
Indiana University Bloomington 1991 — 1996
American University 1977 — 1980
B.A
Enterprise Consulting 2009 — 2009
PMP
Navient (formerly Sallie Mae) October 2011 - Present
Sallie Mae October 2009 - October 2011
Sallie Mae September 2004 - October 2009
FTI September 2001 - June 2004
Northwestern Mutual Life October 2000 - September 2001
USA Group December 1999 - October 2000
Education
Ball State University
iDiz, Inc August 2000 - Present
Cooperata May 1993 - Present
USA Group August 1994 - July 1999
Skills
Web Development, Marketing Communications, Technology, Wordpress, Apple Macintosh..., Branding Ideas, Logo Design, Graphic Design, WordPress, Brand Development, Branding & Identity, Adobe Creative Suite, Advertising, Marketing, Art, Illustration, Corporate Identity, Flash, Typography, Illustrator, Brochures, Creative Direction, Graphics, Art Direction, Posters, Layout, Interaction Design, InDesign, Visual Communication, Web Design, Flyers, Direct Mail, Concept Development, Book Design, Packaging, Corporate Branding, Catalogs, Dreamweaver, Banners, User Interface Design, Creative Strategy, User Experience, Image Manipulation, Image Editing, Adobe Acrobat, Photography, Multimedia, Collateral, Magazines, Newsletters
Education
Ball State University 1987 — 1993
Bachelors of Fine Arts, Graphic Design
hc1.com May 2015 - Present
Teradata Applications July 2014 - May 2015
Teradata Applications July 2011 - July 2014
Aprimo June 2009 - July 2011
National Government Services December 2007 - June 2009
National Government Services November 2002 - December 2007
USA Group 1983 - 2002
Skills
Quality Assurance, Business Intelligence, SDLC, Project Management, Requirements Gathering, Software Project..., Requirements Analysis, Management, Software Documentation, CMMI, Cloud Computing, Process Improvement, Enterprise Software, Business Analysis, Visio, Software Quality..., Integration, SQL, Enterprise Architecture, Business Process, Analysis, Testing, SaaS, Software Development, Agile Methodologies, Agile Project Management, Vendor Management, SharePoint, Business Process..., Test Planning, ITIL, User Acceptance Testing, Business Requirements, IT Strategy, System Testing, Disaster Recovery, Security, Data Warehousing, IT Management, IT Service Management, Team Building, Business Continuity..., Audit Management, Data Privacy
Education
Murray State University 1975 — 1979
Bachelor of Science (B.S.)
USA Funds January 2014 - Present
Common Sense Student Loans October 2012 - Present
JPMorgan Chase August 2008 - October 2012
ELM Resources August 2005 - October 2012
Consumer Bankers Association Education Funding Committee August 2005 - October 2012
JP Morgan Chase August 2006 - July 2008
JP Morgan Chase Student Loans August 2004 - July 2006
USA GROUP\SALLIE MAE 2000 - 2004
Bank One Education Finance Corporation 1998 - 2000
USA GROUP 1994 - 1998
Skills
Leadership, Program Management, Relationship Management, Banking, Staff Development, Salesforce.com, Higher Education, Sales Management, Student Financial Aid, Student Loans, Management, Process Improvement, Vendor Management, Student Affairs, Analysis, New Business Development, Loans, Account Management, Financial Services, Customer Retention, E-commerce, Marketing, Sales, Customer Service, Team Building, Strategic Planning, Business Development, Leadership Development, Coaching, Start-ups, CRM
Education
Northwestern University - Kellogg School of Management 2007 — 2007
University of Florida, College of Education 1989 — 1991
Masters, Higher Education Administration
University of Florida 1984 — 1989
Bachelor, English
CFAA
ADESA May 2015 - Present
Inimitable Design, LLC January 2014 - Present
Charles Schwab March 2010 - December 2014
Kaplan Compliance Solutions May 2009 - December 2009
Kelly Mitchell (contracted to AT&T) March 2009 - May 2009
Briljent January 2008 - March 2009
Kelly Mitchell (contracted to AT&T) February 2007 - December 2007
Roche Diagnostics April 2001 - October 2005
USA Group February 1992 - May 2000
Skills
HTML, Instructor-led Training, Instructional Design, Visio, Training, Technical Writing, Program Management, Process Improvement, Team Building, E-Learning, Project Management, Software Documentation, Leadership Development, ADDIE, Needs Analysis, SharePoint
Education
Indiana University-Purdue University at Indianapolis 1997 — 1997
Some College, Computer/Psychology
Wapahani 1978 — 1984
Graduated
Three-Zero Left, LLC June 2014 - Present
Independent: June 2014 - Present
Phoenix-Mesa Gateway Airport Authority September 2001 - June 2014
USA Group July 2000 - January 2001
Choice Hotels International July 1999 - May 2000
U.S. Air Force July 1978 - August 1999
Skills
Organizational..., Staff Development, Aviation, Aircraft, Airports, Performance Analysis, Military, Training, DoD, Security Clearance, Program Management, Management, Air Force, Strategic Planning, Analysis, Command, Gap Analysis, Leadership, Commercial Aviation, Operations Management, Quality Assurance, Instructor-led Training, Flights, Aviation Security, Airport Management, Process Improvement, Military Operations, Performance Improvement, Strategy, Contract Management, Airlines, Military Aviation, Military Logistics, Staffing Analysis, Workforce Planning, Revenue & Profit Growth, P & L Ownership, Employee Engagement
Education
Arizona State University 2000 — 2001
Certificate, Human Performance Improvement (HPI)
Southern Illinois University, Carbondale 1995 — 1997
B.S., Workforce Education & Development
Community College of the Air Force 1990 — 1993
A.A.S., Instructor of Technology & Military Science
Community College of the Air Force 1990 — 1992
A.A.S., Logistics
Independent February 2015 - Present
Oracle September 2014 - January 2015
Ciber October 2012 - September 2014
ENTAP, Inc. October 2005 - October 2012
CIBER, Inc. October 1999 - May 2005
The Isadore Group 1998 - 1999
PeopleSoft, Inc. 1995 - 1996
USA Group 1992 - 1994
Skills
ERP, Integration, Business Analysis, Business Process..., Vendor Management, Program Management, Process Improvement, Process Engineering, Data Warehousing, Business Intelligence, PMO, PeopleSoft, Professional Services, Personal Development, Business Process, Requirements Analysis, SQL, Leadership, Management, Requirements Gathering
Education
Indiana Wesleyan University 1988 — 1991
4YR, Mathematics
Indiana University Bloomington 1986 — 1987
Wine, Love & Joy June 2014 - Present
Navient July 2012 - Present
Tastefully Simple August 2001 - Present
Sallie Mae June 2005 - July 2012
Sallie Mae November 1998 - June 2005
USA Group May 1990 - November 1998
Eli Lilly May 1989 - August 1989
Skills
SDLC, Program Management, Project Management, Meeting Facilitation, Software Development, Workshop Facilitation, Visio, Leadership, Process Improvement, Databases, Management, Data Center, Requirements Gathering, SharePoint, Requirements Analysis, IT Strategy, Software Project..., PMP
Education
University of Indianapolis 1993 — 1994
MBA
Purdue University 1986 — 1990
BS, Computer Technology
Daleville Elementary and Jr/Sr High School
Keller Williams Realty August 2014 - Present
Buffoni/Wallace Property Management Services, LLC 2014 - Present
National Student Clearinghouse 2008 - 2014
JPMorgan Chase 2002 - 2008
TrueArc (acquired by EMC Computer Systems in December 2003) 2000 - 2002
USA Group 1999 - 2000
SLM Holding Corp. (Sallie Mae) 1998 - 1999
Education Securities (SLM Holding Corp., Subsidiary) 1995 - 1998
Skills
CRM, Business Development, Management, Program Management, Competitive Analysis, Account Management, Selling, Enterprise Software, Sales, Finance, Portfolio Management, Sales Operations, Analysis, Marketing Communications, Contract Negotiation, Relationship Management, Loans, Executive Management, Professional Services, Nonprofits
Education
Buffini & Company
Peak Producer
Peak Producer
St. Francis University
B.S., Business Management
Lawson Manor February 1997 - Present
USA Group 1990 - 1997
Education
Indiana University-Purdue University at Indianapolis
Bachelor of Science, Computer Technology
South Shore Christian Academy June 2012 - June 2013
National Education October 2001 - January 2012
Nellie Mae April 1996 - September 2001
USA Group September 1992 - April 1996
USA Funds October 1988 - August 1992
Skills
Excel, Customer Service, Word, Customer Relations, PowerPoint, Writing, Problem Solving, Budgeting, Administration, Teaching, Photoshop, Strategic Planning, Negotiation, Public Speaking, Editing, Team Building, Public Relations, Analysis, Microsoft Office, Leadership, Volunteer Management, Program Management, Budgets, Fundraising, Discipleship, Microsoft Word, Microsoft Excel
Education
University of Oklahoma 1975 — 1979
Master of Education (MEd), Student Counseling and Personnel Services
Oklahoma Christian University 1969 — 1973
Bachelors, Psychology
National Government Services October 2012 - Present
CAT Logistics August 2010 - October 2012
Sallie Mae April 2000 - August 2010
Sallie Mae June 2001 - April 2007
USA Group June 1998 - June 2001
Skills
Testing, Visio, SharePoint, Visual Basic, LoadRunner, ALM, QC, Quality Center, QuickTest Professional, QTP, Integration, Test Automation, Test Planning
Education
Indiana State University 1993 — 1999
Bachelor of Science, Management Information Systems
Jenmarco, Inc. May 1997 - Present
Midwest TQ Racing League 2009 - 2011
USA Group November 1987 - February 1992
Skills
Social Media, Social Media Marketing, Online Marketing, Training & Development, Marketing Strategy, Marketing Communications, Direct Marketing, Market Planning, Direct Mail, Database Management, Database Marketing, Database Analysis, Report Writing, Creative Writing, Writing, Online Advertising
Education
Indiana University-East 1992 — 1995
Biology and Accounting
Butler University 1987 — 1991
none, Business Finance, Pre-Med
Salesforce.com April 2013 - Present
ExactTarget April 2011 - April 2013
Sallie Mae November 1999 - July 2010
Sallie Mae August 1994 - November 1999
Education Loan Servicing 1985 - 1992
USA Group 1986 - 1987
Skills
PowerPoint, UltraEdit, Quality Assurance, Quality Center, FTP, Access, Microsoft Office, Putty, IDMS, RACF, SDLC, Oracle E-Business Suite, Change Management, Management, Requirements Gathering, Test Planning, Software Quality..., SQL, Business Process, SharePoint, Business Requirements, HP Quality Center
Education
Indiana University - Purdue University at
Indiana Wesleyan University
Trilithic January 2013 - Present
USA Funds October 2009 - August 2012
USA Funds April 2005 - October 2009
Sallie Mae June 2000 - April 2005
USA Group January 1997 - June 2000
USA Group January 1994 - January 1997
USA Funds November 1990 - January 1994
USA Funds March 1989 - November 1990
Skills
Student Financial Aid, Public Speaking, Leadership, Business Development, Product Support, Account Management, Strategic..., Client Services, Team..., Customer Relations..., Operating Expense..., Presentations, Contract Management, Proposals (RFPs), First Aid Certified, CPR Certified, Conferences, Expenses, RFP, CRM, Management, Strategic Planning, Staff Development, Marketing, Proposal Writing, First Responder, Higher Education, Cpr Certified, Admissions, Enrollment Management, Leadership Development, Project Management, Team Management, Business Strategy, Competitive Analysis, Sales Management, Training, Email Marketing, Marketing Strategy, Budgets, Cross-functional Team..., Sales, Coaching, Loans, Customer Service, Team Building, Financial Services, Sales Operations, Salesforce.com, Selling
Education
Indiana University-Purdue University at Indianapolis 1984 — 1989
Bachelors, Business
Rebel Athletic Luxury Custom Cheerleading Uniforms January 2015 - Present
Indiana Professional Management group December 2012 - March 2014
AMS Uniforms October 2011 - October 2012
Treat America Food Services December 2010 - May 2011
Varsity Brands Inc December 1997 - September 2009
USA Group June 1995 - November 1997
Paul Harris store 1994 - 1995
Skills
Recruiting, New Business Development, Marketing, Sales, Public Speaking, Management, Time Management, Strategic Planning, Sales Management, Account Management, Microsoft Office, Cold Calling, Leadership, Sales Operations, Coaching, Fundraising, Team Leadership, Event Management, Social Media Marketing, Social Networking, Social Media, Microsoft Excel, Training, Budgets, Customer Service, Trade Shows, Event Planning
Education
Ball State University 1991 — 1994
BS, psychology
Indiana State University 1989 — 1991
bs, psychology
FRANKTON HIGH SCHOOL 1985 — 1989
High School Diploma
Wilkins Design March 2001 - Present
USA Group 1995 - 2001
The Design Group 1989 - 1995
Phillips-Willey & Associates, Inc 1983 - 1989
Skills
Advertising, Brochures, Direct Mail, Newsletters, Graphic Design, Logo Design, Packaging, Graphics, Marketing
Education
Saint Mary's College
BFA, Fine Art, Art History
Bright House Networks August 2013 - Present
Grip Master Films www.gripmasterfilms.com January 2010 - Present
Sago Networks June 2012 - August 2013
SecurAmerica November 2009 - June 2012
Buccaneer Communications February 2004 - September 2009
A Smart Way To Pay August 2000 - January 2004
1901 Night Club August 1999 - August 2000
USA Group July 1996 - July 1999
Highland Pines Nursing Manor December 1994 - June 1996
Bee's Place December 1991 - August 1993
Skills
Video Editing, Music Production, Screenwriter, Customer Service, Security, Operations Management, Organizational..., Organizational..., Organizational Design, Organizational Structure, Organizational Behavior, Organizational Culture, Organizational..., Call Centers, Human Resources, Team Leadership, Editing, Linux, Team Building, Windows, Employee Training, Virtualization, Training, Servers, Networking, Troubleshooting, Management, Routers, VPN, WAN, Administration, Data Center, Strategic Planning, Account Management, Microsoft Office, DNS, Strategy, Switches, Firewalls, Social Networking, IP, Red Hat Linux, Outlook, Cisco Technologies
Education
Eckerd College 2010 — 2013
BA, Film and Organizational Studies, 3.59 G.P.A.
S2 Safety & Intelligence Institute 2009 — 2009
Class D License Number# D 2938057, Security Officer Class D
St. Petersburg College 1989 — 2009
Associate Arts Degree, Business Adminstration
Northeast High School 1984 — 1988
DiplomaGeneral High School, Curriculum
National Student Clearinghouse 2010 - Present
Cattie Consulting May 2008 - Present
ECSI (Educational Computer Systems, Inc.) 2011 - 2011
Sallie Mae July 2000 - May 2008
Nellie Mae November 1990 - July 2000
USA Group 1990 - 1992
USA Group 1990 - 1992
Virginia Education Loan Authority 1977 - 1990
Skills
Enrollment Management, Strategy, Student Financial Aid, Sales, Higher Education, Admissions, Leadership, Business Development, Strategic Planning, Team Building, Marketing, Nonprofits, Public Speaking, Salesforce.com, Loans, Negotiation, Program Management, Recruiting, Training, Staff Development, Campus, Leadership Development, Management, Adult Education, Higher Education..., Student Affairs
Education
La Salle University - School of Business Administration
B/S, Marketing
Interactive Intelligence March 2014 - Present
Interactive Intelligence January 2012 - March 2014
Interactive Intelligence August 2006 - January 2012
Nelnet June 2001 - August 2006
KnowledgeFirst.com July 2000 - May 2001
Sallie Mae 2000 - 2000
USA Group 1991 - 2000
Equipment Repair Service at ISU 1989 - 1991
Skills
Customer Interaction..., Software Demonstrations, VoIP, Call Center, Telephony, Team Leadership, Software, Contact Centers, IP Telephony, Business Process..., Solution Selling, IVR, Unified Communications, Telecommunications, SIP, SaaS, Cloud Computing, Managed Services, CTI, Workforce Management, Pre-sales, ACD, Call Centers, Unified Messaging, Salesforce.com, Data Center, Hosted Services, Sales, SIP Trunking, Cisco Technologies, WAN, IP PBX, Wireless, Direct Sales, Customer Experience, Sales Engineering, IP, Enterprise Software, Channel Partners, CRM, Sales Process, Call Logging, Software Industry, Video Conferencing, Vendor Management, Mobile Devices, Strategic Partnerships, Go-to-market Strategy, Avaya, Lead Generation
Education
Indiana State University 1986 — 1990
BS, Electronics Technology
Baldwin & Lyons, Inc. 1998 - 2012
Indiana Telco Credit Union January 1989 - January 1998
USA GROUP January 1992 - January 1994
Skills
Facilities Management, Purchasing, Fleet Management, Security, Process Improvement, Software Documentation, Vendor Management, System Administration, Human Resources, Visio, Analysis, Advertising, Project Management, Training, Negotiation, Policy, Networking, Procurement, Time Management, Team Building, MS Project, Leadership, Management, Budgets, Project Planning, Change Management, Outlook, Contract Negotiation, Operations Management, Program Management, Recruiting, Performance Management
Education
ITT Technical Institute-Indianapolis
Associate of Science (A.S.), Electrical and Electronics Engineering
Starbase Indy March 2004 - Present
Samaritan Ambulance 2011 - 2013
Zimmer Chiropractic April 2005 - February 2011
Zimmer Chiropractic April 2005 - February 2011
Boy Scouts Troop 276 July 2007 - December 2009
Leppert Mortuary July 1998 - January 2005
Kimberly S. Huff, Inc January 1997 - January 2003
Comcast Cablevision January 1994 - January 1998
USA Group January 1990 - January 1993
Skills
Microsoft Word, Troubleshooting, Adobe Acrobat, Pagemaker, Photoshop, Joomla, InDesign, Microsoft Excel, Microsoft Publisher, MySQL, Computer Hardware, Dreamweaver, Graphic Design, Creative Writing, Event Planning
Education
Indiana University-Purdue University at Indianapolis 1985 — 1986
Computers, English
CareCredit November 2011 - Present
HireLive September 2011 - December 2011
Honda Center/Anaheim Ducks January 2010 - November 2010
USA Group December 2007 - December 2009
Penton Media July 1994 - April 2007
Skills
Sales, Advertising, Team Building, Strategic Planning, Marketing, Account Management, New Business Development, Marketing Strategy, Management, Selling, Business Development, Strategy, Integrated Marketing, B2B, Analysis, Sales Process, Sales Presentations, Customer Retention, Sponsorship Sales, Sales Management, Cold Calling, Sports Marketing, Project Planning, Sponsorship
Education
Saddleback College 2011 — 2013
Chapman University 1983 — 1986
Discount Tire Company March 2012 - Present
Apollo Group, Inc December 1998 - August 2003
USA Group March 1992 - December 1998
Skills
T-SQL, Visio, Microsoft SQL Server, SSIS, Database Administration, Agile Methodologies, Databases, XML, Unix, Disaster Recovery, Software Documentation, Visual Studio, JavaScript, ASP.NET
Education
Western International University
Master of Science; Bachelor of Science, EDUCATION; Information Systems Engineering 2011; Computer Science
Arizona State University
Booz Allen Hamilton May 2009 - February 2014
Nonprofit Agencies June 2007 - April 2009
Sallie Mae (formerly USA Group) August 1999 - April 2004
USA Group September 1994 - August 1999
Skills
SAP R/3, Strategic Communications, Management Consulting, Congressional..., Business Process..., Call Center Architecture, Proposal Writing, Government Relations, Public Relations, Public Policy, Sales, Policy, Marketing Strategy, Strategy, Strategic Planning, Leadership, Training, Public Speaking, Change Management, Management, Business Development, Project Management, Leadership Development
Education
Indiana University-Purdue University at Indianapolis 2004 — 2007
Master of Public Affairs, Nonprofit Management
Indiana University Bloomington
BA, Politial Science
Sallie Mae 2010 - Present
Sallie Mae 2001 - 2010
USA Group 1995 - 2001
Skills
Software Development, Team Leadership, Web Applications, Business Process, SDLC, Project Management, Visio, Quality Assurance, Resource Management, Process Improvement, Change Management, Requirements Gathering, Requirements Analysis, Analysis, Risk Management, Capacity Planning, Software Project..., Continuous Integration, Systems Analysis, Microsoft Excel, Enterprise Architecture, SOA, SharePoint, Agile Methodologies, Business Analysis, Operating Budgets, Microsoft Office, Microsoft Word, Microsoft Technologies, Microsoft SQL Server, Testing, C#, XML, Technology Integration, ASP.NET, VB.NET, XSLT, Visual Basic, JavaScript
Education
Indiana State University
Bachelor's, Computer & Information Science
Sallie Mae May 1991 - April 2008
USA Group 1991 - 2008
Skills
Strategic Planning, Student Financial Aid, Training, Student Loans, Financial Services, Sales, Credit, Loans, Editing
Education
Ball State University 1968 — 1969
Master of Arts, English, Speech & Theater
Indiana University Bloomington 1963 — 1967
Bachelor of Science in Education, Speech & Theater, English
Author January 2011 - Present
Willis Ink Writing and Editing May 1998 - Present
Teradata March 2012 - January 2015
ExactTarget October 2007 - August 2008
Zionsville Education Foundation June 2005 - August 2007
USA GROUP 1993 - 1997
Master Software Corporation 1994 - 1995
Skills
Newsletters, Blogging, Editing, Social Media, Writing, SEO, Copy Editing, Copywriting, Promotions, Press Releases, Publicity, Email Marketing, Technical Writing, Social Media Marketing, Creative Writing, Proofreading, Marketing Communications, Web Content, Ghostwriting, Wordpress, Freelance Writing, Journalism, Content Strategy, WordPress, Public Speaking, Editorial
Education
Ball State University 1988 — 1992
BS, English
Ivy Tech Community College Electronic Delivery Support AnalystSallie MaeOctober 2000 - July 2010
USA Group June 1993 - October 2000
Skills
HTML, Microsoft Office, Windows, Technical Support, Microsoft Excel, Microsoft Word, Microsoft Publisher, Outlook, Access, PowerPoint, Web Design, OS X, Windows 7, Technical Writing
Education
Ivy Tech Community College-East Central 2010 — 2012
Associate of Applied Science in Office Administration, Software Specialty
Salesforce September 2008 - Present
Sallie Mae January 2005 - April 2008
Sallie Mae August 1999 - December 2004
USA Group 1986 - 2000
Skills
CRM, SDLC, Business Analysis, Salesforce.com, Integration, Process Improvement, Project Management, Enterprise Software, Leadership, Management, Software Documentation, Sales Operations, SaaS, Analysis, Cloud Computing, Public Speaking, UML
Education
Ivy Tech Community College 1993 — 1994
Drafting / Mechanical Drawing / CAD
Ball State University 1981 — 1982
General Education
Hat World / Lids.com January 2012 - Present
Indiana University Health September 2010 - December 2011
Ivy Tech Community College September 2005 - September 2010
CNO Financial Group 2003 - 2005
CNO Financial Group 2001 - 2003
CNO Financial Group 1997 - 2000
USA Group 1993 - 1997
Skills
Six Sigma - Master..., Organization Leadership..., IT Operations Management, Technology roadmap..., IT centralization and..., Organizational..., Multi-million dollar..., Business process..., Multi-million dollar..., Experience in Mergers &..., Experience in managing..., Experience in managing..., Stragetic outsourcing..., Executive Level and..., Management, Program Management, Project Planning, Business Process..., Disaster Recovery, Integration, Six Sigma, Organizational..., Leadership, Business Process, Networking, Information Technology, Project Management, Vendor Management, Security, Cloud Computing, Process Improvement, Strategic Planning, Active Directory, Cisco Technologies, Call Centers, Data Center, ITIL, ERP, Outsourcing, Virtualization, IT Operations, PMO, IT Management, Team Management, IT Strategy, Testing, Consulting, Business Analysis, SharePoint, Business Intelligence
Education
Ball State University - College of Business 1987 — 1992
BS Management, Management with IS focus
mkconsulting July 1999 - Present
PhonePRO March 2014 - Present
Roche Diagnostics March 1993 - July 1999
USA Group January 1989 - March 1993
Skills
Leadership Development, Performance Management, Leadership, Organizational..., Communication Training, Organizational..., Workshop Facilitation, Executive Coaching, Training, Personnel Management, Talent Management, Program Management, Management, Employee Training, Team Building, Deferred Compensation, Strategic Planning, HR Consulting, Public Speaking, Personal Development, Change Management
Education
Indiana University - Kelley School of Business 1984 — 1987
BS, Management
Navient August 2000 - Present
USA Group April 1997 - August 2000
R H Donnelley August 1978 - April 1997
Skills
SDLC, Requirements Gathering, COBOL, Business Analysis, SharePoint, Visio, Systems Analysis, Software Project..., Vendor Management, Clarity, Service Desk, Internal Audit, Project Management, MS Project, Open Workbench, Project Delivery, Project Planning, SQL, Analysis, Software Development, PMP, Leadership, Disaster Recovery
Education
Ball State University 2000 — 2002
MBA, Information Systems
Indiana State University 1978 — 1996
Bachelor, Management Information Systems
Key Benefit Administrators, Inc. EDI Integration ManagerKey Benefit AdministratorsDecember 2013 - Present
Axiom Systems January 2011 - December 2013
Remax Select Greenwood 2010 - 2010
RealMed January 2000 - January 2009
RealMed January 2000 - January 2003
Sagarmore Health Network January 1999 - January 2000
Sagamore Health Network January 1998 - January 1999
Sagamore Health Network January 1997 - January 1998
USA Group January 1997 - January 1997
Alverno Adminastrative Services January 1994 - January 1997
Skills
Databases, EDI, Vendor Management, Process Improvement, Management, Software Development, Healthcare Information..., Software Documentation, Testing, Integration, XML, Product Development, Programming
Education
Indiana University-Purdue University at Indianapolis
Bachelor of Science, Computer Technology
Indiana University-Purdue University at Indianapolis
Associate of Science, Architecture Technology
Eli Lilly and Company August 2012 - Present
Eli Lilly September 2008 - August 2012
Held Diedrich March 2005 - September 2008
Roche Diagnostics April 2001 - March 2005
Boxfire (CRE Marcom) June 1999 - April 2001
USA Group February 1995 - June 1999
Skills
Pharmaceuticals, Medical Devices, Diagnostics, Life Sciences, Marketing Management, Marketing Communications, Branding Development, Lifesciences, Pharmaceutical Industry, Strategy, Marketing, Product Marketing, Brand Development, Brand Management, Cross-functional Team..., Global Marketing, Marketing Strategy, Management, Project Management, Product Launch
Education
Indiana University-Purdue University at Indianapolis 2002 — 2006
Bachelor of Science (BS), Psychology
Lifepointe Biblical Counseling April 2007 - Present
Steve Carlock & Associates June 1994 - March 2007
USA GROUP January 1984 - June 1994
Education
Indiana University Robert H. McKinney School of Law 1977 — 1981
WellCare Health Plans July 2015 - Present
Humana June 2013 - Present
Humana July 2011 - June 2013
Humana June 2009 - July 2011
ResCare October 2008 - March 2009
Sallie Mae January 2006 - May 2006
Sallie Mae March 2005 - January 2006
Sallie Mae May 2000 - March 2005
USA Group November 1997 - May 2000
Intermountain Administrators August 1995 - August 1997
Skills
CPC-A, HEDIS Consultant, Process Improvement, Business Analysis, Software Documentation, Disaster Recovery, Data Analysis, HEDIS, Claims Management, Claim Investigation, Claims Resolution, Claims Investigations, Training, Benefits Administration, Storage Management, Technical Support, Systems Programming, ITIL
Education
Anderson University 2003 — 2005
MBA
Indiana University-Purdue University at Indianapolis 1998 — 2003
B.S.
Apollo Group February 2012 - Present
ACS March 2010 - February 2012
Southeastern Institute March 2009 - February 2010
FinanSure June 2006 - October 2007
Sallie Mae 2005 - 2006
Southwest Student Services 2004 - 2005
Southwest Student Services 2001 - 2004
USA Group 1997 - 2001
Skills
Training, Leadership, Student Financial Aid, Customer Service, Analysis, Leadership Development, Staff Development, Team Building, Budgets, Management, Project Management, Team Leadership, Operations Management, Coaching, Strategic Planning, Recruiting, Customer Retention, Organizational..., Marketing Strategy, Process Improvement, New Business Development, Account Management, Employee Training, Microsoft Office, Event Planning, Loan Origination, Student Loans, Employee Relations, Performance Management, Teaching, Onboarding, Microsoft Excel, Research, Small Business, Event Management, PeopleSoft, Social Networking, Outlook, Change Management, Call Center, Negotiation, Non-profits, Ultipro, Critical Thinking, Organizational Change, Nonprofits, Call Centers
Education
University of Phoenix 2012 — 2013
Bachelor's degree, Business Management, GPA 3.77
Collins College 1997 — 1998
Associates, Graphic Design
Pima Community College 1989 — 1993
Associates, Education
NA May 2015 - Present
USA Funds 2000 - December 2014
USA Group 1992 - 2000
Skills
IT Management, Human Resources, Facilities Management, Compliance, Policy Analysis, Corporate Management, Operations Management, Legislative Research, Risk Management, Strategic Planning, Team Building, Process Improvement, Leadership, Public Speaking, Project Management, Customer Service, Budgeting, Program Management, Management, Training
Education
University of Indianapolis 1989 — 1992
Master of Business Administration (M.B.A.)
Oral Roberts University 1977 — 1981
Bachelor's Degree
National Merit Scholarship Corporation June 2012 - Present
Computer Aid, Inc. October 2010 - May 2012
Computer Aid Inc,. July 2009 - September 2010
TEKSystems May 2008 - January 2009
Sallie Mae Inc. October 2005 - February 2008
Sallie Mae Inc. December 2003 - February 2006
Sallie Mae Inc. September 2000 - December 2003
USA Group September 1995 - September 2000
Defense Finance & Accounting Services May 1992 - September 1995
ENSCO Inc. October 1990 - May 1992
Skills
SDLC, Business Analysis, Process Engineering, Project Planning, Requirements Analysis, Business Requirements, SOA, Documentation, MS Project, Visio, Application Development, Project Portfolio..., SharePoint, Program Management, Vendor Management, Integration, Enterprise Architecture, Software Project..., ITIL, Business Process..., Process Improvement, Disaster Recovery, Quality Assurance, Six Sigma, IT Service Management, Mainframe, Requirements Gathering, Testing, COBOL, Team Building, Systems Analysis, Business Process, Change Management, Risk Management, Project Delivery, Software Development, Strategic Planning, Data Modeling, Technical Writing, Metrics, Customer Relations, Business Management, Outsourcing, Architecture, Business Intelligence, PMO, CRM, Management, PMP, Databases
Education
Indiana University - Kelley School of Business 1982 — 1983
MBA, Public Accounting
Northwood University 1978 — 1979
Bachelor of Arts (BA), Business Administration and Management, General
Anderson Community Schools October 1993 - Present
USA Group June 1992 - October 1993
Shenandoah Community School Corporation September 1988 - May 1992
Anderson Community Schools September 1988 - September 1989
East Allen County Schools : Village Woods Middle School September 1985 - May 1989
Richmond Community Schools September 1983 - September 1985
C. R. Coblentz School Corporation, August 1983 - June 1984
Elwood Community Schools; Elwood IN August 1980 - May 1981
Bremen Public Schools; Bremen INdiana January 1979 - July 1980
Skills
Teaching, Choral, Ensemble, Music, Band, Musical Theatre, PowerPoint, K-12, Music History, Customer Service, Evaluations, Microsoft Office 2003, Classroom Management, Lesson Planning, Public Speaking, Events Organizer, Microsoft Word 2013, Microsoft Excel 2013, Brass, Finale, Events Organisation, Educational Leadership, Nonprofits, Higher Education, Bands, Elementary Education, Tutoring, Educational Technology, Staff Development, Classroom
Education
Work One Class Anderson Indiana 2013 — 2013
Ball State University 1979 — 1983
MAster of Arts in Education, Music Education
Ball State University 1976 — 1979
music, music
Indiana State University 1969 — 1974
Did not finish, Music Education;
Work One Anderson
Eli Lilly and Company March 2015 - Present
Eli Lilly and Company September 2011 - February 2015
Eli Lilly and Company July 2008 - August 2011
Eli Lilly and Company February 2003 - June 2008
Eli Lilly and Company July 2000 - February 2003
Softscape Corporation April 1998 - July 2000
USA Group February 1997 - April 1998
Computer Horizons September 1993 - February 1997
General Electric September 1992 - September 1993
General Electric June 1990 - September 1992
Skills
Corporate Instigator, Social Learning, Workshop Facilitation, Google+, Corporate Blogging, Social Technologies, Software Selection, Library Systems, SharePoint, Social Business, Virtual Worlds, Business Analysis, Knowledge Management, Vendor Management, Product Lifecycle..., Data Management, Document Management, Information Management, Project Management, Cross-functional Team..., SDLC, Management, Software Documentation, IT Strategy, Business Process, Blogging, Strategy, Training, Enterprise Software, Pharmaceutical Industry, Information Technology, Writing
Education
Boston University Questrom School of Business 1986 — 1990
BS Business Administration, Management Information Systems and International Management
Ward Melville High School 1983 — 1986
Dell April 2013 - Present
Self Employed 2001 - Present
Ascension Health Information Services January 2009 - January 2012
Sallie Mae November 1992 - January 2009
USA Group January 1997 - January 2001
USA Group January 1992 - January 1997
Skills
Software Documentation, Project Management, Strategy, Program Management, Disaster Recovery, Data Center, Management, Business Continuity, Training, Incident Management, Vendor Management, Risk Management, IT Management, SharePoint, SDLC, Therapeutic Massage, Business Continuity..., Project Planning, Testing, Information Technology, Process Improvement, Crisis Management, Emergency Management
Education
Indiana University Bloomington 1978 — 1982
B.S., Secondary Education, Sports Medicine
Toyota Financial Services 2012 - Present
Toyota Financial Services 2003 - 2012
Cablevision 2002 - 2002
Sallie Mae 1999 - 2001
USA Group 1995 - 1999
Citibank 1985 - 1995
Skills
Process Improvement, Vendor Management, Call Center, Operations Management, Change Management, Business Process..., Risk Management, Performance Management, Outsourcing, Credit, Business Analysis, Customer Satisfaction, Customer Experience, Call Centers, Leadership, Training, New Business Development, Strategic Planning, Budgets, Team Building, Negotiation, Banking, CRM, Business Development, Quality Assurance, Strategy, Executive Management, Cross-functional Team..., Analysis, Program Management, Forecasting, Management, Team Leadership, Financial Services, Six Sigma, Business Process, Customer Retention, Analytics, Team Management, Call Center Development, Credit Cards, Workforce Management
Education
Syracuse University - Martin J. Whitman School of Management 1983 — 1985
MBA, Operations Management
Hofstra University 1979 — 1983
BA, Geography
BlackTab Group April 2015 - Present
Cari Financial Group, LLC March 2013 - Present
Paychex via Mindex Technologies, Inc April 2013 - April 2015
Frontier Communications June 1998 - April 2013
Tek Systems June 2009 - 2010
USA Group July 1996 - June 1998
Farmers Insurance July 1994 - July 1996
National Grid April 1991 - July 1994
Eastman Kodak October 1982 - March 1991
Eastman Kodak March 1981 - September 1982
Skills
Salesforce.com Certified, java, Java Enterprise Edition, SQL, Business Analysis, Requirements Analysis, Testing, COBOL, Project Management, Problem Solving, CRM, Databases, Cloud Computing, Microsoft Office, Eclipse, Java, JavaScript, Apex Programming, Apex Data Loader, Visualforce Pages, Force.com, Software Project..., Oracle Application..., Troubleshooting, Vendor Management, Salesforce.com
Education
Penn State University 1977 — 1981
Bachelor's Degree, Industrial and Management Systems Engineering
Systems in Motion March 2014 - Present
On-Demand Technology Business Management (TBM) Software Company June 2010 - March 2014
USA Funds Services December 2005 - January 2010
Sallie Mae, Inc September 2005 - December 2005
Sallie Mae September 2003 - September 2005
Sallie Mae April 2001 - September 2003
Sallie Mae/USA Group November 2000 - April 2001
USA Group July 2000 - November 2000
USA Group August 1998 - June 2000
USA Group August 1997 - August 1998
Skills
SDLC, Process Improvement, Requirements Gathering, Business Analysis, Project Management, Databases, Testing, Leadership, SQL, Troubleshooting, Quality Assurance, Access, Team Building, Software Development, Management, Vendor Management, HTML, SharePoint, Visio, Software Project..., Quality Center, Software Documentation, Visual Basic, Web Applications, Requirements Analysis, SaaS, Business Intelligence, PMP
Education
Ball State University
Bob Jones University
University of Phoenix
Aspire Indiana September 2007 - Present
openWork Communications July 2005 - September 2007
Resort Condominiums International October 2000 - July 2005
Major Motion Dancewear 1995 - 1998
USA Group 1992 - 1995
Skills
Brochures, Graphic Design, Web Design, Videography, InDesign, Social Media, Illustrator, Marketing, Dreamweaver, Facebook, Nonprofits, Graphics, Photoshop, Newsletters, Publishing, Corporate Identity, Magazines, Email Marketing, Brand Development, Social Networking, Adobe Creative Suite, Creative Direction, Social Media Marketing
Education
Ball State University 1980 — 1983
BFA, Visual Communications
ExactTarget October 2010 - Present
Indiana Department of Revenue June 2008 - March 2010
IQAA February 2004 - 2010
Pearson Education September 2000 - February 2008
marchFIRST (formerly Whittman-Hart) February 1999 - September 2000
USA Group April 1990 - February 1999
Skills
Business Objects, Seapine Test Track Pro, Tortoise SVN, SDLC, Software Quality..., Testing, Requirements Analysis, Agile Methodologies, Quality Center, Software Project..., Business Analysis, Test Planning, Requirements Gathering, User Acceptance Testing, Performance Testing, SQL, System Testing, Test Automation, Visio, Waterfall, Software Configuration..., Scrum, SharePoint, Test Management, Agile Project Management, Integration, Test Cases, LoadRunner, Process Improvement, Data Warehousing, Agile Testing, QTP, Vendor Management, XML, Release Management, Microsoft SQL Server, Software Documentation, Offshore Management, Requirements Management, RUP, .NET, VBScript, Business Intelligence, Software Development, Systems Analysis, Enterprise Architecture, Selenium, Quality Assurance, SaaS, Enterprise Software
Education
Indiana Wesleyan University 2005 — 2011
Business Managment
Anderson University 1998 — 1998
Computer Science
IVY Tech 1991 — 1993
Computer Science
Ball State University 1986 — 1987
Business
Madison Heights High School 1986 — 1986
Talent()Bridge April 2013 - Present
Creative Breakthroughs, Inc. February 2014 - January 2015
Vision Solutions (formerly Double-Take Software) July 2010 - January 2013
Double-Take Software June 2009 - July 2010
Double-Take Software May 2000 - June 2009
Rush Staffing October 1999 - April 2000
Deluxe Financial Services 1997 - 1999
USA Group 1994 - 1997
Remedy Intelligent Staffing 1992 - 1994
Skills
Recruiting, Talent Acquisition, Technical Recruiting, Onboarding, Personnel Management, Talent Management, Applicant Tracking..., Performance Management, Human Resources, Organizational..., Succession Planning, Training, Leadership, Management, Employer Branding, HRIS, College Recruiting, Employee Relations, Internet Recruiting, Workforce Planning, Executive Search, Leadership Development, Sourcing, Strategy, Deferred Compensation, Executive Management, Career Development, Vendor Management, Employee Benefits, Career Counseling, Temporary Placement, Networking, Interviews, Team Building, Employee Engagement, Sales, Hiring, Consulting, Employee Training, CRM, Marketing, Coaching, Benefits Negotiation, Staffing Services, Staff Development, Benefits Administration, Screening Resumes, Taleo, Screening, Job Fairs
Education
Indiana University Bloomington 1988 — 1992
BA, European History
Frankton H.S.
JP Morgan Chase 2010 - Present
Sallie Mae, Inc. 2001 - 2008
USA Group 1989 - 2001
Skills
Strategic Planning, Process Improvement, Change Management, Coaching, Customer Relations
Education
University of Indianapolis - School of Business 2001 — 2003
MBA, Business Administration
Indiana Wesleyan University 1995 — 1999
BS Business, Business
USA Funds October 2010 - Present
USA Funds October 2007 - September 2010
USA Funds October 2005 - September 2007
USA Funds April 2001 - September 2005
Sallie Mae 2000 - 2001
USA Group 1998 - 2000
USA Group 1996 - 1998
Skills
CRM, Change Management, Higher Education
Education
Indiana University-Purdue University at Indianapolis 1992 — 1996
MBA, Technology management emphasis
Indiana University-Purdue University at Indianapolis 1989 — 1992
General undergraduate studies
Jerusalem University College 1986 — 1987
General Graduate Studies
Summit Christian College 1982 — 1986
BA, Pastoral Ministries
Valparaiso University 1981 — 1982
General Studies
The Heritage Group December 2014 - Present
Butler University June 2001 - December 2014
PeopleSoft February 2000 - May 2001
USA Group August 1996 - February 2000
ATEC Associates, Inc. February 1988 - August 1996
Skills
PeopleSoft, PeopleTools Developer..., PeopleTools, SQR, PeopleCode, Databases, ERP, SQL, Requirements Gathering, Oracle, Requirements Analysis, Visio, Business Intelligence, Project Management, HRIS, Management, SDLC, Business Analysis, Business Process..., Oracle Applications, Software Implementation, Testing, Agile Methodolgy, SuccessFactors, Vendor Management, Enterprise Software, Integration, Process Improvement, Training, Business Process Design, Human Resources
Education
Drexel University
MSIS
Indiana University-Purdue University at Indianapolis
BA
Bridegroom Technologies, Inc. June 2003 - Present
Hendricks Regional Health 2007 - Present
Hendricks Regional Health January 2014 - June 2014
Eclipse Education April 2000 - June 2003
Bridegroom Technology Services March 1997 - January 2000
USA Group March 1994 - March 1997
First of America Bank June 1988 - May 1994
Skills
IBM Lotus Notes/Domino..., IBM Lotus Domino System..., SQL, JavaScript, Java, XPages, CSS, HTML, Lotus Traveler, XML, XSL-FO, XSLT, Lotus Notes, SMTP, Business Process, SharePoint, Lotus Domino, Windows Server
Education
Indiana University Bloomington 1984 — 1988
BS, Finance, Accounting, Economics
Humana CarePlus May 2014 - Present
Humana October 2008 - May 2014
PwC 2007 - June 2008
SallieMae 2004 - 2007
Sallie Mae January 1998 - December 2003
USA Group January 1990 - December 1997
Skills
Enterprise Architecture, Business Analysis, Program Management, Enterprise Software, Software Development, SDLC, Leadership, Change Management, Process Improvement, Vendor Management, SOA, Management, IT Strategy, SharePoint, Business Intelligence, ITIL, Architecture, Cross-functional Team..., Consulting, Integration, Project Planning, Project Portfolio..., IT & Architecture..., IT Portfolio Planning, Business Enablement, EA Functional Management, Information Management, Lean Six Sigma, Agile Application..., Offshore Application...
Education
Anderson University 2003 — 2004
Masters, Business Administration
Purdue University 1983 — 1987
Bachelors, Computer Technology
The Hanover Insurance Group May 2009 - Present
Sigma Resources August 2007 - May 2009
LaSalle Bank Corporation April 2002 - June 2007
The Hanover Insurance October 2000 - April 2002
The Hanover Insurance Group August 1998 - October 2000
American Communications Network June 1997 - August 1998
USA Group May 1995 - February 1997
USA Group January 1993 - May 1995
Education
Arizona State University
Bachelor of Science, Organizational Communication
University of Phoenix
Master of Arts, Organizational Management
FedEx Services November 1997 - Present
Client Server Associates August 1996 - November 1997
USA Group August 1995 - August 1996
Cummins Engine Company September 1993 - August 1995
Merchants Bank 1980 - 1988
Skills
Transportation, Supply Chain Management, Management, Logistics, Transportation..., Process Improvement, 3PL, Supply Chain, Operations Management, Logistics Management, Air Freight, Project Management, Freight, LTL, Shipping, Cross-functional Team..., Supply Chain...
Education
Indiana University-Purdue University at Indianapolis 1980 — 1997
AS, Computer Technology
Purdue University 1980 — 1997
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
SalesForce.com September 2015 - Present
Veolia Water North America July 2011 - September 2015
Robert Half International April 2010 - June 2011
Conseco April 2008 - December 2009
Starbucks Coffee Company April 2005 - April 2008
Remy International 2003 - 2005
AT&T 1997 - 2003
USA Group 1994 - 1997
Education
Purdue University - Krannert School of Management
Master of Business Administration (MBA), Finance
Indiana State University
Bachelor of Science (BS), Finance
Roche Diagnostics June 2012 - Present
Roche Diagnostics November 2004 - June 2012
Actoras Partners, Ltd. 2002 - 2004
Indianapolis Life Insurance 2001 - 2002
Actoras Partners, Ltd. 1996 - 2001
USA Group 1991 - 1996
Kemper Financial Services 1989 - 1991
Skills
SDLC, Data Warehousing, IT Strategy, Program Management, Process Improvement, SharePoint, Requirements Analysis, Integration, Enterprise Software, PMP, Management, Project Management, CRM, Leadership, Management Consulting
Education
Indiana University - Kelley School of Business
MBA
Purdue University
BS, Information Systems
MOHELA July 2004 - Present
American Student Assistance 2002 - 2004
Sallie Mae 2000 - 2001
USA Group Guarantee Services 1999 - 2000
USA Group 1997 - 1998
USA Funds 1995 - 1997
United Student Aid Funds 1990 - 1995
University of Central Florida 1983 - 1990
Montgomery Ward 1978 - 1982
Walt Disney World 1976 - 1977
Skills
Sales, Marketing, Strategic Planning, Advertising, Public Relations, E-commerce, New Business Development, Team Building, Public Speaking, Business Development, Leadership, Salesforce.com, Management, Strategic Partnerships, Training, Sales Management, Nonprofits, Marketing Communications, Customer Service, Selling, Account Management, Entrepreneurship, Sales Operations, Marketing Strategy, Time Management, Project Management, Team Leadership, Sales Process, Customer Retention, Financial Analysis, Customer Service..., Call Centers, Budgets
Education
University of Central Florida - College of Business Administration 1982 — 1988
BSBA - Psychology Minor
Eastern Florida State College 1979 — 1981
AA
Cocoa High School 1975 — 1979
Diploma
J I Wercs, Inc. May 2010 - Present
IBM March 1998 - February 2010
USA Group September 1992 - September 1998
Quad Pharmacueticals January 1985 - November 1991
Skills
Unix, Linux, AIX, Cluster, DB2, Solaris, Websphere, Testing, Servers, Operating Systems, VMware, Virtualization, System Administration, Software Documentation, RedHat, IBM AIX
Education
Ball State University
Master's Degree, Information and Communication Sciences
Intel Corporation March 2011 - Present
McAfee October 2002 - March 2011
Stonebriar Community Church 2007 - 2010
Pacesetter Capital Group September 2000 - October 2002
Southwest Solutions Group 1997 - 2000
Hoosier Filing and Storage 1994 - 1997
USA Group 1992 - 1995
Skills
Team Building, Microsoft Office, Microsoft Excel, Databases, Customer Service, Social Media, PowerPoint, Business Intelligence, ITIL, Information Technology, Change Management, Visio, Business Analysis, Process Improvement, Security, Project Management, IT Service Management
Education
Purdue University 1995 — 1996
International Business School 1990 — 1991
Anderson High School 1986 — 1990
TSYS (formerly TSYS iSolutions / ProCard, Inc.) June 2001 - Present
Capital One Auto Finance August 2000 - June 2001
Sentient, Inc. April 2000 - August 2000
Royal & Sun Alliance (formerly Orion Auto/Guaranty National Insurance) November 1997 - April 2000
USA Group April 1997 - November 1997
First National Summit Bank February 1996 - April 1997
AG Edwards & Sons July 1994 - February 1996
Scott Credit Union April 1988 - July 1994
Skills
Product Management, Requirements Analysis, Software Project..., Product Requirements, Agile Methodologies, SDLC, Requirements Gathering, Scrum, Agile Project Management, SQL, Software Development, Business Analysis, Program Management, Testing
Education
Fontbonne University 1989 — 1991
Bachelor of Science (BS), Computer Information Systems
O Fallon Township High School 1981 — 1985
Allegion - formerly Ingersoll Rand Security Technologies July 2012 - Present
Ingersoll Rand October 2010 - July 2012
Rolls-Royce April 2007 - October 2010
Aerotek 2003 - 2007
USA Group 1996 - 1999
Skills
College Recruiting, Talent Acquisition, Onboarding, Employee Engagement, Talent Management, Strategic Sourcing, Recruiting, Applicant Tracking..., Negotiation, Human Resources, Sourcing, CRM, Management, Leadership, Workforce Planning, Employee Benefits, Staffing Services, HRIS, Employee Relations, Performance Management, PeopleSoft, Taleo, Succession Planning
Education
Indiana University-Purdue University at Indianapolis
Bachelor's, Human Resources Management
Maricopa Corporate College May 2014 - Present
Arizona Higher Education Loan Authority July 2006 - May 2014
Chela Education Financing February 2003 - July 2006
KnowledgeNet February 2001 - January 2003
SallieMae August 2000 - February 2001
USA Group September 1995 - February 2001
Skills
Training, E-Learning, Instructional Design, Leadership Development, Coaching, Staff Development, Employee Training, Adult Education, Workshop Facilitation, Organizational..., Instructor-led Training, Career Development, Organizational..., Needs Analysis, Curriculum Design, Call Center, Technical Training, Mentoring, Leadership, Project Management, Call Centers, Team Building, Management, Program Management
Education
Northern Arizona University 1999 — 2002
Master of Education (M.Ed.)
Ottawa University-Phoenix 1996 — 1998
Arizona Secondary Education Teaching Certificate
University of Illinois at Chicago 1991 — 1995
Bachelor of Liberal Arts & Sciences (BA)
Vertafore (Formally Kaplan Compliance Solutions) October 2011 - May 2013
Kaplan Compliance Solutions August 2006 - October 2011
Kaplan Compliance Solutions March 2011 - May 2011
Sallie Mae July 2004 - May 2006
Sallie Mae December 2001 - July 2004
Sallie Mae June 2000 - December 2001
Sallie Mae (Formally USA Group) October 1998 - December 2001
USA Group October 1997 - October 1998
Skills
Scrum, SDLC, Requirements Analysis, Quality Assurance, Customer Service, Agile Methodologies, Software Project..., Salesforce.com, Software Documentation, Leadership, Insurance, Process Improvement, Validation, Test Cases, Production Support, Test Planning, Troubleshooting, Integration, Web Applications, Manual Testing, Software Quality..., Quality Center, JIRA, Organization, Meet Deadlines, Communication Skills, User Acceptance Testing, Waterfall, Agile & Waterfall..., Requirements Gathering, Agile Testing, SQL, Test Strategy
Education
Indiana Institute of Technology 2006 — 2010
Associates, Accounting
Obstetrics & Gynecology of Indiana, P.C. December 2014 - Present
OBGYN of Indiana October 2007 - December 2014
Nelnet May 2000 - October 2007
USA Group September 1997 - May 2000
Elek-tek 1993 - 1997
Skills
Leadership, Management, Employee Engagement, Customer Service, CPT, ICD-9, Medical Billing, Microsoft Office, Microsoft Excel, Project Management, HIPAA, Process Improvement, Microsoft Word, System Administration, Citrix, Outlook, EMR, Clerical Skills, Access, Strategic Planning, Managed Care, Charge Entry, EOB
Education
Indiana University-Purdue University at Indianapolis 1993 — 1994
lAWRENCE CENTRAL HIGH SCHOOL
Toyota Financial Services November 2012 - Present
Toyota Financial Services May 2008 - November 2012
Sallie Mae August 2004 - May 2008
Sallie Mae June 2003 - August 2004
USA Group 1993 - 2001
Skills
Call Center, Process Improvement, Cross-functional Team..., Customer Satisfaction, Leadership, Management, Customer Service, IVR, Vendor Management, Customer Experience, Workforce Management, Business Process..., Business Analysis, Change Management, Customer Retention, Performance Management, Operations Management, Outsourcing, Financial Services, Team Building, Team Leadership
Education
Northern Arizona University 2013 — 2015
Masters, Human Relations
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Navient June 2009 - Present
Sallie Mae April 2008 - May 2010
Sallie Mae August 2000 - 2008
USA Group 1994 - August 2000
Skills
Call Center, Process Improvement, Visio, Vendor Management, Business Analysis, Call Centers, Disaster Recovery, SharePoint, Software Documentation, Requirements Gathering, SDLC, Integration, Enterprise Architecture, Business Process..., Requirements Analysis, Business Intelligence
Education
University of Phoenix 1999 — 2001
Information Systems
Indiana University-Purdue University at Indianapolis 1991 — 1993
Information Systems
MediaMachine, LLC August 2010 - Present
Ivy Tech Community College August 2010 - Present
ACM SIGGRAPH 1999 - Present
Blackmagic Design 2005 - 2007
Delco Remy, Inc 2000 - 2001
USA Group 1997 - 1999
Online Career Center 1993 - 1997
Truevision 1989 - 1993
Skills
Leadership, Start-ups, Digital Video, Video Editing, Coaching, Video, Software Engineering, C, Digital Media, Software Development, Entrepreneurship, Computer Graphics, Management, Photoshop, Programming, Video Production, Multimedia, Project Management, Teaching, Budgets, Broadcast, Python
Education
Purdue University 1976 — 1982
Tea Unwrapped January 2010 - Present
Watson Investor Communications, LLC January 2008 - Present
Nelnet, Inc. April 2002 - January 2008
Sallie Mae Servicing, LLP June 2000 - June 2001
USA Group June 2000 - June 2001
USA Group May 1988 - June 2000
Skills
Strategic Partnerships, Finance, Social Media, Executive Management, Strategic Planning, Fundraising, Leadership, Marketing Strategy, Marketing, Business Strategy, Contract Negotiation, Process Improvement, New Business Development, Team Building, Public Relations, Start-ups, Marketing Communications, Secondary Market, Budgets, Customer Service, Corporate Communications, Public Speaking, Entrepreneurship, Training, Management, Marketing Management, Mergers & Acquisitions, Business Development, Team Leadership, Strategy, Leadership Development, Business Planning, Online Marketing, Small Business, Social Media Marketing
Education
Indiana University Bloomington
ELM Resources April 2015 - Present
Nelnet 2008 - 2014
Nelnet 2004 - 2008
Nelnet 1995 - 2004
USA Group September 1993 - November 1995
Skills
Sales, Sales Management, Solution Selling, Strategy, Team Management, Salesforce.com, Leadership, Strategic Planning, Time Management, Account Management, Team Building, Business Development, Training, Marketing, Public Speaking, Customer Service, Management
Education
Purdue University 1986 — 1990
Bachelor of Arts (BA), Communication
Nelnet High School Campus DirectorNelnet2004 - 2008
USA Group April 1992 - July 1996
Education
Ball State University 1986 — 1990
Trilithic July 2015 - Present
VMS BioMarketing July 2014 - July 2015
Premiere Credit of North America September 2013 - July 2014
USA Funds August 2010 - September 2012
USA Funds January 2005 - August 2010
USA Group January 1990 - January 2005
ELSC/USA Funds October 1987 - December 1989
Skills
Relationship Management, Product Knowledge, Leadership Management, Team Building, Resourceful..., Resource Utilization, Rapport Building, Needs Identification, After Market Monitoring, Operating Budgets, Account Management, Presentations, Fundraising, Event Planning, Volunteering, Microsoft Office, Business Development, Student Financial Aid, Higher Education, Coaching, Community Outreach, Sales Management, Sales Operations, Strategic Planning, Staff Development, Training, Management, Sales, Public Speaking, Financial Services, Customer Service, Program Management, Budgets, Leadership, Project Management, Student Affairs, Salesforce.com, Customer Satisfaction, CRM, Enrollment Management, Policy, Admissions, Marketing Strategy, Marketing, Non-profits, Resource Management, Leadership Development, Selling
Education
Indiana University Bloomington 1979 — 1983
Bachelor of Arts, Germanic Studies
Navient May 2014 - Present
Sallie Mae July 2000 - May 2014
USA Group May 1992 - July 2000
General Electric Aviation July 1986 - May 1992
Skills
SDLC, Vendor Management, Enterprise Architecture, Risk Management, Business Analysis, IT Strategy, Process Improvement, Disaster Recovery, Requirements Analysis, Requirements Gathering, PMP, PMO, Project Portfolio..., Outsourcing, Software Project..., Business Intelligence, IT Management, Business Process...
Education
The University of Texas at Austin 1982 — 1986
Navient (formerly Sallie Mae) 1992 - Present
USA Group 1992 - 2001
Ernst & Young 1984 - 1991
Prime Computer 1982 - 1984
Ameritech / Indiana Bell 1978 - 1983
Indiana Bell 1978 - 1982
Skills
Process Improvement, Metrics, IT Service Management, IT Management, SDLC, Disaster Recovery, Leadership, Account Management, Pre-sales, Information Technology, Vendor Management
Education
Indiana University - Kelley School of Business 1981 — 1984
MBA
Purdue University 1974 — 1978
BS, Computer Science
Navient June 2015 - Present
The University of the South, Sewanee October 2012 - Present
Honors College, Middle Tennessee State University 2008 - Present
Core Principle September 2013 - May 2015
Student Aid Services, Inc. November 2009 - May 2012
Sallie Mae 2000 - 2007
USA Group 1995 - 2000
University of Indianapolis 1996 - 1999
University of Indianapolis 1996 - 1999
United States Representative Bart Gordon April 1986 - July 1993
Education
University of Indianapolis 1996 — 2000
MBA
Sewanee-The University of the South 1980 — 1983
B.A.
Webb School
National Government Services March 2014 - Present
Sallie Mae September 2012 - February 2014
IBM Global Process Services August 2011 - August 2012
Nelnet October 2009 - August 2011
Nelnet, inc May 2004 - March 2011
Target Financial Services January 2002 - May 2004
USA Group 1996 - 2001
Skills
Contact Centers, Process Improvement, Leadership, Strategic Planning, Leadership Development, Team Building, Vendor Management, Change Management, Performance Management, Project Management, Customer Service, Call Centers, Management, Program Management, Team Leadership
Education
Bellevue University 2006 — 2009
MA, Organizational Leadership
University of Dayton 1991 — 1995
Bachelor of Science (B.S.), Psychology
Penfield High School 1988 — 1991
ITT Technical Institute March 2003 - Present
Sallie Mae August 1994 - March 2003
USA Group March 1987 - August 1994
Education
Indiana University-Purdue University at Indianapolis 1992 — 1993
Edward Jones April 2000 - Present
USA Group January 1999 - March 2000
Education
Eastern Illinois University 1995 — 1998
Lumina Foundation for Education April 2013 - Present
NutraCea February 2009 - October 2009
Sallie Mae 2000 - 2001
USA Group 1982 - 2000
Ingersoll Rand 1979 - 1981
Education
Ball State University - College of Business 1971 — 1975
BS, Accounting
Dow AgroSciences April 2011 - Present
Kelly Services October 2008 - March 2011
USA Group 1984 - 2008
Skills
Environmental Awareness, Validation, Regulatory Affairs, Regulatory Submissions, Software Documentation, Document Management, FDA, Quality Assurance, Sop, Change Control, 21 CFR Part 11, GMP
Education
Indiana University-Purdue University at Indianapolis 1985 — 1997
Scholarship America 2015 - Present
USA Funds October 2008 - December 2014
Sallie Mae, Inc. July 1990 - May 2008
EDULINX Canada Corporation 1999 - 2001
USA Group 1990 - 2000
Skills
Cross-functional Team..., Business Development, Strategic Planning, Team Building, Program Management, Business Strategy, Process Improvement, Leadership, Leadership Development, Nonprofits, Change Management, CRM, Risk Management, Financial Analysis, Marketing, Financial Services, Public Speaking, Call Centers, Policy, Sales Management, Account Management, Strategy, Sales, Team Leadership, Business Analysis, Event Planning, Project Management, Coaching, Customer Service, Training, Community Outreach, Marketing Strategy, New Business Development, Management, Staff Development, Public Relations, Budgets, Program Development, Fundraising, Organizational..., Relationship Management, Loans, Finance, Performance Management, Recruiting
Education
University of Rochester - William E. Simon Graduate School of Business Administration 1980 — 1982
MBA
Rensselaer Polytechnic Institute 1972 — 1976
BS, Management
Heartland Church August 2013 - Present
Heartland Church October 2012 - Present
Knight Family Endeavors April 2011 - October 2012
Sallie Mae January 1982 - April 2011
Liberty Mutual 2001 - 2004
USA Group 1982 - 2000
Skills
Leadership, Management, System Administration, Analysis, Strategy, Project Planning, Information Technology, Contract Negotiation, Business Continuity..., Disaster Recovery
Education
Indiana Wesleyan University 1989 — 1991
BS, Business Administration
Indiana University-Purdue University at Indianapolis 1978 — 1985
AS, Computer Technology
Eli Lilly Assoc. Information ConsultantLilly2001 - Present
USA Group 1993 - 2001
Sallie Mae 1993 - 2001
Education
Indiana University Bloomington
Bachelor
Indiana University Bloomington
Minor
Sallie Mae February 1981 - Present
Sallie Mae 1981 - 2008
USA Group 1981 - 1999
Education
Marion College 1994 — 1996
Management
Indiana University-Purdue University at Indianapolis
Bachelor, Management
USA Funds January 2009 - December 2013
USA Group May 1986 - August 2000
Skills
Leadership, Strategic Planning, Leadership Development, Budgets, Team Building, Sales, Management, Customer Service, Coaching, Marketing Strategy, Staff Development, Training, Sales Operations, Process Improvement, Event Planning, Higher Education, Non-profits, Business Development, Marketing, Program Management, Collaborative Leadership, Policy, Program Development, Team Leadership, Selling, Nonprofits, Community Outreach, Recruiting, Public Speaking, Enrollment Management, Student Financial Aid, Change Management, Student Affairs, Salesforce.com, Financial Services, CRM, Product Development, Project Management, Account Management, Organizational..., Risk Management, Fundraising, Sales Management, New Business Development, Teamwork, Loans, Public Relations, Social Media
Education
Indiana University 1980 — 1984
MS
Marian University 1973 — 1977
BA
International Association of Plastics Distribution October 2014 - Present
Total Plastics, Inc. March 2012 - Present
BGBI Products, LLC December 2008 - Present
Geist Lake Coalition 2010 - February 2013
Student Aid Services January 2011 - March 2012
BGBI Consulting June 2008 - March 2012
Sallie Mae June 2000 - April 2001
USA Group October 1991 - April 2001
USA Group October 1983 - October 1991
AFNB 1979 - 1983
Skills
Leadership Development, Operations Management, Organizational..., Executive Management, Business Process..., Leadership, Management, Strategy, Sales, IT Management, Strategic Planning, Training, Program Management, Business Development, Change Management, Process Improvement, Team Building, Sales Management, New Business Development, Product Development, Customer Service, CRM, Budgets, Cross-functional Team..., Manufacturing, Contract Negotiation, Continuous Improvement, Purchasing, Product Management, Forecasting, Negotiation, Supply Chain Management, Product Marketing, P&L Management, Sales Operations, Plastics
Education
Indiana Wesleyan University
BS, Business Administration
Sallie Mae May 2004 - Present
Sallie Mae June 2003 - May 2004
USA Group September 2001 - June 2003
USA Group September 1997 - September 2001
USA Group August 1994 - September 1997
Skills
Program Management, Data Center, Leadership, Operations Management, Servers, Management
Education
Crossroads Bible College 2011 — 2014
Bachelor's Degree, Leadership and Ministry
Indiana University-Purdue University at Indianapolis 1991 — 1993
Information Technology Degree
Indiana Hemophilia and Thrombosis Center, Inc. November 2009 - Present
Indiana Hemophilia and Thrombosis Center July 2007 - November 2009
Sallie Mae 2000 - 2002
USA Group/Sallie Mae 1984 - 2002
USA Group 1984 - 2002
Skills
Healthcare, Employee Relations, Process Improvement, Onboarding, Talent Management
Education
DePauw University
B.A. Psychology
Indiana University-Purdue University at Fort Wayne
Master of Business Administration (MBA)
Western Illinois Univeristy
M.S. Clinical Psychology
The Piano Studio January 2003 - Present
USA Group 1996 - 1997
USA GROUP 1995 - 1996
USA Group 1993 - 1995
USA Group 1987 - 1993
Geo. S. Olive Accounting Firm 1985 - 1987
InteCom 1983 - 1985
Northern Telecom 1982 - 1983
Education
Iowa State University 1978 — 1982
BS Speech, Television and Radio Production and Performance
Blackbaud April 2013 - Present
Brightpoint March 2009 - March 2013
Brightpoint May 2008 - March 2009
Brightpoint Australia Pty Ltd 2006 - 2008
Brightpoint North America LP April 2002 - December 2006
Brightpoint B.V. April 2000 - March 2002
USA Group 1995 - 1998
Skills
Forecasting, Financial Analysis, Financial Reporting, Managerial Finance, Telecommunications, Mergers & Acquisitions, Business Strategy, Financial Modeling, Sarbanes-Oxley Act, Financial Audits, Internal Controls, Mobile Devices, Business Planning, Process Improvement, Strategy, Management, Hyperion Enterprise, Accounting, Mergers
Education
Indiana University - Kelley School of Business 1990 — 1994
Bachelor of Science (BS), Finance, Economics
Navient August 2015 - Present
Navient May 2014 - August 2015
Sallie Mae August 2003 - May 2014
Sallie Mae August 2000 - August 2003
USA Group July 1995 - August 2000
Gray Plant Mooty March 1994 - July 1995
Stinson Morrison Hecker September 1991 - March 1994
Andersen Consulting June 1984 - August 1988
Skills
Privacy, Corporate Governance, Risk Management, Mergers, Information Security, AML, Employment Law, Litigation, Outsourcing, Policy, Vendor Management, Fraud, Contract Negotiation, Enterprise Risk..., Securities, Software Licensing, Process Improvement, Financial Services, Due Diligence, Corporate Law, IT Strategy, Ethics, Compliance
Education
University of Notre Dame Law School 1988 — 1991
JD
Bradley University 1980 — 1984
BS, Computer Science
Homewood Flossmoor HS
Capital Group April 2012 - Present
Capital Group 2000 - Present
Sallie Mae - Formally USA Group 1994 - 2000
USA Group 1994 - 2000
Education
Ball State University 1991 — 1993
BA, Political Science, History
ISM College Planning February 2014 - Present
American Student Achievement Institute September 2012 - February 2014
Learn More Indiana/Indiana Commission for Higher Education December 2008 - August 2012
Nelnet March 2004 - January 2008
USA Group June 1997 - June 2001
ELSC May 1992 - December 1996
Skills
Higher Education, Student Financial Aid, Customer Service, Public Speaking, Nonprofits, Community Outreach, Event Planning, Public Relations, Social Media, Strategic Planning
Education
Ball State University 1986 — 1990
BS, English
GP Strategies Corporation September 2006 - Present
Consulting April 2005 - September 2006
Wells Fargo 2004 - 2005
Eli Lilly February 2001 - July 2004
USA Group November 1999 - January 2001
Bank One Consumer Lending Group September 1994 - October 1999
Barnes & Thornburg LLP November 1990 - September 1994
Skills
Talent Management, Leadership Development, Human Performance, Performance Management, Learning Strategies, Learning Management, Blended Learning..., Adult Education, Career Development, Coaching, Feedback, Employee Engagement, Staff Development, Interviewing, Onboarding, Organizational Change, Change Management, Organizational Design, Organizational..., Needs Analysis, Performance Consulting, Performance Improvement, Project Plans, Rollout, SAP R/3, Learning Technology, Instructional Design, Training Delivery, Instructor-led Training, End User Training, Soft Skills, Technical Training, System Performance, Curriculum Design, Curriculum Development, Technical Writing, Virtual, Distance Learning, E-learning Development, Blended Learning, Training, Hands-on Training, E-Learning, Employee Training, Learning Management..., Organizational Learning
Education
Ball State University
B.S., Business, English
OneAmerica Financial Partners October 2008 - Present
OneAmerica Financial Partners February 2006 - October 2008
OneAmerica Financial Partners August 1999 - February 2006
OneAmerica Financial Partners October 1995 - August 1999
USA Group 1990 - 1995
Alternative Services 1989 - 1990
RCA/GE/Thomson Consumer Electronics 1984 - 1989
Skills
Business Analysis, Testing, Process Improvement, Insurance, SDLC, Requirements Gathering, Visio, Requirements Analysis, Business Requirements, Employee Benefits, Project Management, User Acceptance Testing, Software Documentation, Business Process..., Business Process
Education
Indiana University-Purdue University at Indianapolis
Marian University
Conner Consulting January 2009 - Present
Lumina Foundation for Education November 1999 - November 2008
USA Group October 1992 - October 1999
The Lilly Endowment October 1985 - October 1992
WRTV January 1979 - September 1985
Skills
Communication Strategy, Non-profit management, Philanthropic Leadership, Nonprofits, Fundraising, Public Affairs, Leadership, Media Relations, Journalism, Corporate Communications, Strategic Communications, Non-profits, Crisis Communications, Grants, Management
Education
Indiana University Bloomington 1973 — 1975
MA, Journalism
Indiana University Bloomington 1970 — 1973
BA, Journalism
Carmel Clay Schools August 1999 - Present
Indiana Online Academy June 2013 - Present
Kelley School of Business 1997 - Present
USA Group 1993 - 1994
Merchants Bank August 1981 - June 1990
Skills
Microsoft Office, Curriculum Development, Curriculum Design, Staff Development, Instructional Technology, Lesson Planning, Classroom, Secondary Education, Management, Leadership, Public Speaking, Research, Customer Service, Training, K-12, Literacy, Instructional Design, Nonprofits, Higher Education, Teaching, Team Building, Leadership Development, Event Planning, E-Learning, Educational Leadership
Education
Indiana Wesleyan University 2009 — 2011
Principal's License, Secondary School Administration/Principalship
Indiana Wesleyan University 1993 — 1997
Master of Business Administration (M.B.A.), Business Administration and Management, General
Franklin College 1990 — 1993
Bachelor's Degree, Business Education
Whiteland Community High School 1976 — 1980
Eli Lilly and Company June 2011 - Present
Eli Lilly and Company August 2006 - June 2011
Eli Lilly and Company April 1988 - August 2006
Keane Consultants 1997 - 1998
USA Group 1997 - 1997
Tech Services Network 1995 - 1997
Anthem Health Services Inc - Managed Care 1994 - 1995
Analysts International Corporation (AIC) 1990 - 1993
Skills
Clinical Trials, FDA, Regulatory Submissions, Project Management, EDC, Clinical Development, Drug Development, Clinical Research, CRO, SAS Programming, Data Management, Pharmaceutical Industry, Neuroscience, Auto Immune
Education
Indiana University Bloomington 1976 — 1980
Bachelor's Degree, Accounting
Navient May 2014 - Present
Sallie Mae August 2000 - May 2014
USA Group May 1993 - August 2000
GTE June 1988 - May 1993
RR Donnelley May 1985 - June 1988
Skills
Application Development, Business Analysis, Software Project..., Project Planning, Quality Assurance, Change Management, CICS, Visio, Disaster Recovery, Process Improvement, Process Engineering, Vendor Management, DB2, PMP, MS Project, Program Management, SOX, Resource Management, Strategic Planning, Customer Relations, Vendor Relations, Risk Management, Compliance, Integration, IT Strategy, Testing, IT Management, Team Building, Problem Solving, Team Leadership, SQL, Budget Management, Excel, Mentoring, Software Development, IT Service Management, Team Management, PMBOK, Budgets, Customer Service, Systems Analysis, Requirements Analysis
Education
Indiana University Bloomington 1980 — 1985
BS, Computer Science, Business, Math
Indiana University Bloomington 1980 — 1985
BS Computer Science, Computer Science
Radiology of Indiana October 2014 - Present
Solutions Healthcare Management Group June 2013 - October 2014
Solutions Healthcare Management 2000 - 2013
USA Group (now Sallie Mae) 1994 - 2000
USA Group 1991 - 1993
USA Group 1990 - 1991
USA Funds/Group 1989 - 1990
Indiana Utility Regulatory Commission 1987 - 1989
Skills
Accounting, Nonprofits, Payroll, General Ledger, Accounts Payable, Budgets, Policy, Healthcare, Account Reconciliation, Invoicing, Variance Analysis, Auditing, Internal Controls, Internal Audit, Finance, Banking, Process Improvement, Fixed Assets, Microsoft Excel, Revenue Cycle, Financial Statements, Financial Reporting, Accounts Receivable, Microsoft Office, Management, Team Leadership
Education
Indiana University - Kelley School of Business
BS, Accounting, Finance
National Government Services (NGS) January 2013 - Present
Liberty Mutual Insurance June 2000 - December 2012
National Guard Bureau 2009 - 2010
USA Group June 1999 - April 2000
Electronic Data Systems May 1991 - June 1999
Skills
Business Analysis, SDLC, PMP, Requirements Analysis, Requirements Gathering, SharePoint, Business Requirements, Visio, Software Project..., PMO, Quality Assurance, Program Management, Change Management, Systems Analysis
Education
Oakland City University 1997 — 1999
MS, Management
Indiana University-Purdue University at Indianapolis 1986 — 1990
BS, Computer Science
Purdue University January 2012 - Present
Purdue University January 2010 - January 2012
Aflac 2009 - 2010
JPMorgan Chase & Co./ Bank One January 2006 - October 2008
JPMorgan Chase & Co./ Bank One April 1996 - January 2006
USA Group 1991 - 1996
Skills
Fundraising, Budgets, Philanthropy, Higher Education, Leadership Development, Staff Development, Sales, Annual Giving, Event Planning, Nonprofits, Strategic Planning, Training, Public Speaking, Volunteer Management, Grant Writing
Education
Purdue University
Bachelor, Financial Counseling and Planning
Purdue University 2012 — 2014
Council for Manager Development
Navient February 2015 - Present
Navient May 2014 - February 2015
Sallie Mae October 2013 - May 2014
Sallie Mae July 2005 - October 2013
Sallie Mae April 2002 - July 2005
Sallie Mae August 2000 - April 2002
USA Group October 1993 - August 2000
Computer Task Group July 1991 - October 1993
Electronic Data Systems July 1990 - January 1991
Skills
SDLC, Vendor Management, Business Analysis, Visio, Microsoft SQL Server, Process Improvement, Disaster Recovery, Requirements Analysis, IT Management, Enterprise Architecture, Integration, Management, SQL, SOA, SharePoint
Education
The University of Memphis 1986 — 1990
Bachelor of Science in Engineering Technology, Computer Systems
Germantown High School 1982 — 1986
IBM April 1999 - Present
Whittman-Hart / marchFIRST April 1998 - April 1999
USA Group July 1991 - April 1998
Education
Ball State University 1993 — 1996
Master of Science (M.S.), Information & Communication Sciences
Central Michigan University 1986 — 1988
Bachelor of Science (B.S.), Accounting and Finance
USA Funds September 2008 - Present
Sallie Mae January 2000 - September 2008
USA Group March 1985 - December 1999
Skills
Project Planning, Process Improvement, Team Building, Strategic Planning, Leadership Development, Policy, Leadership, Budgets, Customer Satisfaction, Change Management, Program Management, Coaching, Risk Management, Management, Team Leadership, Project Management, Staff Development, Organizational..., CRM, Cross-functional Team..., Business Development
Education
Ball State University 1971 — 1976
BS Cum Laude, Psychology and Social Work
Sallie Mae 2001 - 2010
USA Group 1990 - 2000
Elon University 1986 - 1989
Skills
Program Management, Process Improvement, Public Speaking
Education
Oregon State University 1984 — 1986
MEd, Student Services Administration
George Fox University 1974 — 1978
B.S., Psychology/Sociology
Eli Lilly and Company November 1999 - Present
USA Group 1992 - 1999
Indecon Solutions July 1990 - February 1992
Alverno Administrative Services 1986 - 1990
Skills
SDLC, Computer System..., Business Analysis, ITIL, IT Strategy, Requirements Analysis, Quality Assurance, Software Documentation, SharePoint, Integration, Pharmaceutical Industry, Business Intelligence, Vendor Management
Education
Indiana University-Purdue University at Indianapolis 1983 — 1985
BS, Computer Technology
Miami Univ 1981 — 1983
Brooks Galloway Real Estate Agency July 2014 - Present
Helen Wells Agency May 2012 - Present
Self Employed January 2012 - Present
French Lick West Baden Museum June 2014 - October 2014
CarDon and Associates January 2014 - May 2014
Wilstem Ranch July 2012 - January 2014
USA Group December 1987 - August 1995
Merchants National Bank December 1985 - December 1987
Skills
Negotiation, Training, Team Building, New Business Development, Event Planning, Marketing, Market Research, Marketing Strategy, Customer Service, Sales, Project Management, Strategic Planning, Business Development, Leadership, Team Leadership, Contract Negotiation, Quality Assurance, First Time Home Buyers, Account Management
Education
University of Indianapolis 1990 — 1992
Masters in Business Administration, Marketing and Finance
Indiana University Bloomington 1979 — 1983
Bachelor of Science, Secondary Education
Springs Valley High School
Kengineering Technical Services March 2001 - Present
NXP November 2006 - March 2013
USA Group March 1998 - April 2001
Kmart Corporation June 1991 - January 1998
Skills
Cross-functional Team..., Program Management, Reliability, Process Improvement, Vendor Management, Management, Project Management, Team Leadership, Team Building, Project Planning, Team Management, IT Management, Customer Service, Budgets, Purchasing, Customer Satisfaction, Human Resources, Teamwork, Manufacturing, System Administration, SAP
Education
The University of Montana - School of Business Administration 1987 — 1991
B.A., Marketing/Administration
California Health Sciences University January 2014 - Present
Heald College July 2008 - March 2013
Wachovia Education Finance 2003 - 2008
Collegiate Funding Services 2002 - 2003
USA Group 1997 - 2002
Fresno Pacific University 1992 - 1997
Skills
Student Financial Aid, Customer Service, Enrollment Management, Public Speaking, Higher Education, Sales, Staff Development, Admissions, Salesforce.com, Leadership, Coaching, Strategic Planning, Account Management, Marketing, Microsoft Office, Adult Education, Campus, CampusVue, Financial Aid..., Leadership Development, Management, Motivation, Retaining Customers, Student Affairs, Student Loans, Student Recruiting, Team Building, Training
Education
Fresno Pacific University 1977 — 1982
Bachelor of Arts (BA), Business Administration and Management, General
Simon Property Group March 2013 - Present
Simon Property Group March 2003 - February 2013
Simon Property Group December 1998 - March 2003
USA Group May 1998 - October 1998
Skills
Leases, Budgets, Finance, Tenant
Education
Indiana University - Kelley School of Business 2001 — 2004
MBA, Finance
Indiana University-Purdue University at Indianapolis 1994 — 1998
BS, Finance and Finance Real Estate
Alpha Rae Personnel November 2010 - Present
Heavenly Hands January 2010 - Present
Teleperformance October 2007 - April 2009
Bank One Mortgage January 2004 - June 2004
USA Group November 2003 - January 2004
ADT Security June 2003 - November 2003
Brylane January 2001 - June 2003
Skills
Customer Service, Call Centers, Software Documentation, Sales, Program Management, Microsoft Office, Troubleshooting, Telemarketing, Credit, Therapeutic Massage, Spreadsheets, Security, Conflict Resolution, Loans, Bodywork, Mortgage Lending, Coaching
Education
Harrison College 2011 — 2012
Bachelor, Health Care Management & Administration
Indiana Business College 2002 — 2002
Associate, Therapeutic Massage & Bodywork
Sallie Mae January 2014 - Present
Sallie Mae January 2008 - Present
Sallie Mae January 2001 - January 2008
USA Group May 2000 - January 2001
ADESA September 1999 - May 2000
KPMG LLP April 1999 - September 1999
GTE via Ajilon Consulting August 1998 - October 1998
MCI Telecommunications December 1994 - April 1998
Skills
Business Analysis, Software Project..., Compliance Management, Web Applications, Full SDLC, Production Support, Visio, SOX, Microsoft Office, Requirements Gathering, Reporting & Analysis, Training Delivery, Procedure Development, Project Planning, Software Documentation, Project Documentation, Use Case Definition and...
Education
Indiana University-Purdue University at Indianapolis 1988 — 1992
Bachelor's degree
AMG Specialty Hospital June 2015 - Present
Midwest Radiology March 2003 - Present
Ingersoll Rand 2001 - 2003
USA Group 1991 - 1998
Education
Ivy Tech Community College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Anthem August 2015 - Present
The College Network November 2001 - Present
USA Group June 1991 - June 2001
USA Group June 1989 - June 1991
USA Group June 1986 - June 1989
Skills
Accounts Receivable, Account Reconciliation, Internal Controls, Accounting, Finance, Portfolio Management, Leadership, Budgets
Education
Marian College 1982 — 1986
Bachelors, Business Administration
Cathedral High School 1978 — 1982
Tyco Integrated Security March 2010 - Present
Simon Property Group August 2001 - March 2008
USA Group July 1997 - May 2001
Skills
Access Control, CCTV, Alarm Systems, Fire Alarm, Security, Security Management, Physical Security, Surveillance, Risk Assessment, Project Management, Project Coordination, Integration, Program Management, Security Operations, MS Project, Project Planning, Management, Account Management, Team Leadership, Team Building
Education
Indiana Wesleyan University 1993 — 1995
Master of Business Administration (MBA), Business Administration and Management, General
Purdue University 1985 — 1989
Hotel, Motel, and Restaurant Management
Sallie Mae September 2014 - Present
First Advantage June 2013 - September 2014
Sallie Mae June 2010 - May 2013
Sallie Mae September 2003 - June 2010
NELA (NORTHWEST EDUCATION LOAN ASSISTANCE) June 2001 - November 2001
USA Group February 1997 - October 2000
USA Group May 1993 - February 1997
USA Group May 1990 - May 1993
Skills
Financial Services, Customer Service, Process Improvement, Loans, Microsoft Excel, Outlook, Business Analysis, Risk Management, Customer Satisfaction, Microsoft Office, Relationship Management, Vendor Management, Financial Analysis, Microsoft Word, Credit, Call Centers, Banking, Leadership
Education
Indiana University Kokomo 1985 — 1990
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Tipton High School 1981 — 1985
JPMorgan Chase November 2008 - Present
USA Group 1994 - 2007
Sallie Mae 1987 - 2007
Skills
Banking, Loans, Credit, Portfolio Management, Financial Services, Risk Management, Loan Origination
Education
IUPUI
Marian College
Kevin Cassidy CPA PC April 2011 - Present
Donovan October 1999 - April 2011
Dow AgroSciences October 1997 - June 1999
USA Group August 1996 - October 1997
Cinergy May 1988 - June 1996
Kimball International December 1985 - March 1988
Skills
Accounting, Financial Accounting, Financial Analysis, Internal Controls, General Ledger, Analysis, Tax, Tax Preparation, Payroll, Finance, Financial Statements, Preparation, Financial Reporting, Income Tax, Fixed Assets, Account Reconciliation, Internal Audit
Education
Texas State University
Bachelor of Business Administration (BBA), Computer Information Systems and Accounting
Texas State University-San Marcos
Bachelor of Business Administration (BBA), Computer Information Systems