USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
USAA September 2008 - Present
USAA April 2007 - September 2008
USAA August 2004 - April 2007
USAA April 2003 - August 2004
USAA November 2002 - April 2003
Safeco January 2000 - November 2002
Kern County Superintendent of Schools October 1997 - January 2000
Skills
Change Management, Casualty, Insurance, Claim, Property & Casualty..., Underwriting, Claims Management, Process Improvement, Liability, Risk Management, Call Centers, General Insurance, Organizational..., Claim Investigation, Subrogation
Education
University of North Alabama 2005 — 2006
MBA, Business Administration, Management
California State University-Bakersfield 1991 — 1996
BS, Business Administration - Management
USAA September 1999 - Present
USAA April 2004 - March 2007
USAA August 2003 - April 2004
USAA September 1999 - August 2003
Skills
Leadership, Insurance, Forecasting, Underwriting, Process Improvement, Risk Management, Customer Service, Team Building, Financial Services, Change Management, Contact Centers, Coaching, Performance Management, Innovation, Sales Management, Operations Management, Non-profit Volunteer, Generational Differences, Employee Training, People Development, Customer Experience, Business Process..., Call Centers, Call Center, Customer Retention, Banking, Strategic Planning
Education
Western International University 2003 — 2007
MBA, Management
California State University, Fresno 1994 — 1999
BS, Psychology
California State University-Fresno 1994 — 1999
Minor, English Language and Literature, General
Foothill High School 1991 — 1994
High sc
Grass Valley, a Belden Brand March 2014 - Present
Dell 2013 - February 2014
Elektrobit (EB) - Automotive 2012 - 2013
Stratos Product Development 2012 - 2012
CSU, Chico 2009 - 2012
Dolby Laboratories 2004 - 2009
California State Automobile Association (AAA) 2002 - 2004
Stewart Title 2000 - 2001
USAA 1996 - 1999
Skills
Embedded Systems, C++, Linux, ARM, Embedded Software, C, Object Oriented Design, Database Design, RTOS, Systems Programming, Operating Systems
Education
California State University-Chico 2006 — 2012
M.S., Embedded Computer Engineering
University of California, San Diego 2008 — 2011
Embedded Computer Software Certificate
University of Washington 2008 — 2009
C++ Programming Certificate
Texas Tech University 1992 — 1995
B.A., English
Santa Cruz Mountains Winegrowers Assn May 2009 - August 2013
Aptos Chamber of Commerce May 2009 - June 2012
USAA October 2005 - February 2008
Aerotek Professional Services February 2005 - October 2005
Skills
Event Planning, Public Relations, Social Media, Marketing, Social Media Marketing, Marketing Strategy, Strategic Planning, Event Management, Online Advertising, New Business Development, Facebook, Marketing Communications, Social Networking, Fundraising, Customer Service, Microsoft Office, Non-profits, Sales, Wine, Microsoft Excel, Retail, Editing, Microsoft Word, Press Releases, Newsletters, Leadership, Photoshop, InDesign, Email Marketing, Nonprofits
Education
Cabrillo College 2003 — 2014
Associate of Science (A.S.), Accounting
Cabrillo College 2003 — 2014
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Insurance Institute of America 2007 — 2008
LPCS, Insurance
Blue Agility February 2015 - September 2015
USAA January 2006 - February 2015
Electronic Data Systems January 2001 - January 2006
Skills
Waterfall, Project Management, Agile Methodologies, Scrum, Process Engineering, Risk Management, SQL, Strategy, Oracle, PMP, SDLC, PMO, Agile Project Management, Software Project..., Program Management
Education
Bucknell University 1985 — 1989
Verona High School 1981 — 1985
Nationwide Insurance April 2010 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2010 - Present
USAA March 2006 - October 2007
Progressive Insurance January 2004 - March 2006
Skills
Customer Service, Insurance, Process Improvement, Casualty Insurance, Microsoft Office, Sales, Leadership, Team Building, Training, Marketing, Property & Casualty..., Outlook, Negotiation, Public Speaking, Sales Management, Budgets, Underwriting, Analysis, Coaching, Commercial Insurance, Customer Satisfaction
Education
Brigham Young University - Idaho 2013 — 2019
Bachelor's Degree, Business Administration and Management, General
Mt. Whitney
USAA August 2012 - Present
The Church of Jesus Christ of Latter-day Saints April 2012 - July 2012
BYU-I January 2009 - July 2012
The Church of Jesus Christ of Latter-day Saints January 2012 - April 2012
Skills
CSS3, HTML 5, CSS, XHTML, Web Development, HTML, PHP, JavaScript, jQuery, Photoshop, InDesign, Illustrator, Wicket, Spring, YUI, MySQL, Web Design, Java, Eclipse, JSON, XML, SQL
Education
Brigham Young University - Idaho 2010 — 2012
Bachelor of Science (B.S.), Web development
Saint John's University 2008 — 2009
Graphic Design, Graphic Design
Clark College 2006 — 2008
Associates, Art
USAA April 2012 - Present
University of Texas Health Science Center at San Antonio January 2009 - April 2012
Wachovia April 2008 - December 2008
Wachovia September 2006 - April 2008
Wachovia April 2005 - September 2006
Wachovia July 2003 - March 2005
Wachovia May 2002 - July 2003
Ultraserv, Inc. April 1995 - December 2001
Education
California State University-Fullerton 1989 — 1995
BA in Business Administration, HR Management
USAA March 2013 - Present
Valley Yellow Pages September 2011 - July 2012
Answer Financial August 2004 - August 2011
21st Century Insurance April 2002 - August 2004
Self Employed January 1992 - April 2003
N/S Corp March 2001 - April 2002
Skills
Sales, Sales Management, Sales Operations, Writing, Product Marketing, Call Centers, Insurance, Social Media Marketing, Advertising, Lead Generation, Training, Marketing Strategy, Brand Development, Management, Social Networking, Marketing, Time Management, Process Improvement
Education
California State University-Stanislaus 1979 — 1981
BA, Social Studies
Guerrilla Consulting January 2015 - Present
Taco Guild October 2013 - March 2014
USAA 2013 - 2013
Trattoria del Piero 2013 - 2013
Humble Pie Pizza 2012 - 2013
Veggie Grill, Inc. 2011 - 2011
LUSH burger 2010 - 2011
Travel Boards, Inc 2009 - 2010
Native Foods 2009 - 2009
Mercbar Inc 2008 - 2008
Skills
P&L Management, Conflict Resolution, Team Building, Budgets, Process Scheduler, Restaurant Management, Catering, Hospitality Management, Food & Beverage, Restaurants, Hospitality, Menu Development, Income Statement, Training, Food, Customer Service, Sales, Retail, Profit, Management, Food Service, Customer Satisfaction, POS, Leadership, Hospitality Industry, Hiring, Inventory Management, Pre-opening, Event Management, Thinking Outside The Box, Budgeting, Social Networking, Wine, Inventory Control, Scheduling, Employee Training, Culinary Skills, Employee Relations, Coaching, Multi-unit, Marketing, Payroll, Recipes, Bartending, Micros, Hotels, Time Management, Banquets, Operations Management, P&L
Education
California State University-Fullerton 2015 — 2017
Master of Arts (MA), Communication Theory
Cleveland State University 1997 — 2001
Bachelor of Arts, Communications & Mass Media, 3.4
Cleveland Heights High School 1988 — 1991
High School Diploma
Abacus Planning Group February 2014 - Present
USAA Wealth Management September 2010 - February 2014
USAA September 2009 - September 2010
Abacus Planning Group, Inc. August 2004 - September 2009
Abacus Planning Group, Inc. June 2003 - August 2003
Strategic Wealth Management January 2003 - June 2003
Gaschen, Johnston, and Barnes, LLC May 2002 - June 2003
Skills
Certified Financial..., Personal Financial..., Wealth Management, Retirement Planning, Estate Planning, Wealth Accumulation, Investment Advisory, Asset Allocation, Financial Advisory, Retirement, Time Management, Financial Planning
Education
California Lutheran University 2012 — 2015
MBA in Financial Planning, Business Administration and Management, General
Texas Tech University 2000 — 2004
B.S., Personal Financial Planning
Fredericksburg High School 1996 — 2000
USAA January 2015 - Present
USAA May 2014 - August 2014
Lexmark International, Inc. August 2013 - December 2013
USAA June 2013 - August 2013
Lexmark International, Inc. August 2012 - December 2012
Skills
C++, Java, JavaScript, Unix Operating Systems, Eclipse, HTML, JSON, Android Development, CSS, PhoneGap, Microsoft Office, Git, OS X, Ubuntu, JSP, Scrum, Agile Methodologies, Android, Software Development
Education
University of Florida 2010 — 2014
Bachelor of Science (B.S.), Computer Engineering
Broward Community College 2008 — 2010
Associate of Arts (A.A.), General Engineering
USAA February 2014 - Present
Austin PMI Chapter 2013 - 2015
Hill Country Analytics, LLC March 2013 - February 2014
21CT, Inc. August 2009 - February 2013
IBM October 2002 - August 2009
PricewaterhouseCoopers August 2000 - October 2002
MITRE August 1982 - August 2000
The BDM Corporation July 1980 - August 1982
Oberlin College August 1977 - July 1980
Skills
Program Management, Analysis, Integration, Analytics, Data Analysis, Proposal Writing, Data Mining, DoD, Project Management, Business Development, Requirements Analysis, Statistics, Management, Government, Business Strategy, Aviation, Predictive Analytics, Simulations, Defense, Operations Research, Management Consulting, Modeling, Data Modeling, PMP, System Dynamics, Thought Leadership, Financial Services
Education
Massachusetts Institute of Technology 1969 — 1973
Bachelor of Science (B.S.), Mathematics
Brown University 1973 — 1975
Master of Science (M.S.), Applied Mathematics
Brown University 1975 — 1978
Doctor of Philosophy (Ph.D.), Applied Mathematics (concentration in Probability and Statistics)
SmartCare April 2014 - Present
Smart Tuition April 2014 - May 2014
DishDigital December 2013 - April 2014
MoneyDesktop January 2013 - December 2013
Ancestry.com October 2011 - January 2013
USAA May 2009 - September 2011
Skills
Android Development, Java, JSON, XML, JavaScript, REST, SQL, Git, Agile Methodologies, Programming, Software Development, Mobile, Agile, Mobile Product..., HTML, CSS, MySQL, Android
Education
BYU-Idaho 2006 — 2009
Computer Information Technology
Brigham Young University - Idaho 2006 — 2009
Bachelor's degree, Computer Information Technology
USAA September 2014 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training
Education
University of Phoenix 2010 — 2013
Bachelor's Degree, Psychology
California State University, Fresno 1988 — 1989
San Jose State University 1987 — 1988
Fourth Court of Appeals September 2015 - Present
Thurston County Prosecuting Attorney's Office May 2015 - Present
Tacoma Community College Phi Theta Kappa Honor Society Member January 2015 - Present
California State University, Dominguez Hills August 2014 - March 2015
U.S. European Command June 2012 - August 2014
US Army December 2007 - January 2011
USAA March 2001 - September 2007
Skills
Military, Risk Management, Leadership, Government, Strategic Planning, Army, Operational Planning, Customer Service, Team Leadership, Team Building, Analysis, Military Experience, Public Speaking, Public Relations, Communications, Legal, Media Relations, Social Media, Editing, Budgets, Social Networking, Social Media Marketing, Insurance, News Writing, Public Affairs, Multimedia, Photoshop, Crisis Communications, Strategic Communications, Press Releases, AP Style, Copy Editing, Security Clearance, Training, Leadership Development, Crisis Management, Policy, Journalism, Program Management, Writing, Military Operations, DoD, Communication
Education
Tacoma Community College 2015 — 2016
ABA approved Preferred Paralegal Professional Certificate, Legal Assistant/Paralegal Studies
California State University-Dominguez Hills 2014 — 2015
Advanced Paralegal Certificate, Legal Assistant/Paralegal Studies
Department of Defense Information Management School 2011 — 2012
Public Affairs Certification, Media Relations, Journalism, Web Content and Social Media Management.
The University of Texas at San Antonio 1997 — 2003
Bachelor of Arts (B.A.), Psychology with a minor in Sociology, GPA: 3.33
The University of Texas at Austin 1995 — 1996
Bachelor of Arts (B.A.), Psychology with a minor in Sociology
NW Edge @JBLM
Lakehills Church January 2012 - Present
Dataquest 1993 - 1997
USAA 1988 - 1993
Education
California State University-Chico 1980 — 1985
Bachelor's degree, Communications/Public Relations
Keever Vineyards & Winery June 2013 - Present
USAA January 2010 - October 2012
The Tasting Room January 2009 - January 2010
The Malibu Inn January 2003 - January 2005
Summerland Winery January 2004 - July 2004
Sycamore Mineral Springs Resort and Spa January 2002 - January 2003
Laetitia Vineyard & Winery January 1999 - January 2002
Skills
Leadership, Public Speaking, Sales, Team Building, Retail, Time Management, Customer Relations, Microsoft Office, Event Planning, Microsoft Excel, Event Management, Social Media Marketing, Social Media, Inventory Management, Nonprofits, Marketing, Management, Insurance, Customer Service, Customer Satisfaction, Hospitality, Wine
Education
The Luxury Marking Council of San Francisco 2015 — 2015
Inside the Mind of the Luxury Buyer Seminar presented by Alf Nucifora
Certified Completion of Responsible Beverage Service Program 2014 — 2014
Cal Poly San Luis Obispo 1994 — 1998
BA, Political Science, Political Science and Government
Notre Dame High School 1990 — 1994
USAA November 2013 - May 2015
Starbucks June 2010 - August 2013
Kohl's Department Stores August 2009 - May 2010
Skills
Retail, Inventory Management, Cashiering, Customer Service, Visual Merchandising, Store Operations, Retail Sales, Merchandising, Time Management, Inventory Control, Microsoft Office, Customer Satisfaction, PowerPoint, Microsoft Word, Microsoft Access, Sustainability, Human Resources, Supervisory Skills, Highly motivated..., Christian Ethics, Flexibility, Travel, Sales, Budget Process, Databases, Data Analysis, Profit/Loss..., Organization, Operational Efficiency, Building Relationships, Professional..., Team Building, Leadership Development, Microsoft Excel
Education
University of Denver 2015 — 2018
Doctor of Education (EdD), Educational Leadership and Policy Studies
Regis University 2014 — 2015
Master of Science (MSc), Organizational Leadership
Regis University 2012 — 2012
Bachelor of Science (BS), Business Administration, Human Resource Management, 3.97
Pikes Peak Community College 2009 — 2011
Associate of Science (AS), General Studies
Cabrillo College 2009 — 2010
Construction and Energy Management
Montana State University-Bozeman 2008 — 2009
Construction Engineering Technologies
USAA April 2014 - Present
BYU-Idaho September 2012 - April 2014
Corporation of the Presiding Bishop April 2012 - August 2012
BYU-Idaho January 2010 - April 2012
Cornelius 9 Cinemas November 2005 - December 2007
Skills
C++, CSS, Microsoft Excel, Microsoft Office, Microsoft Word, Java, HTML scripting, Computer Hardware, Networking, Automotive, Troubleshooting, Project Management, JavaScript, PowerPoint, PHP, Programming, C#, Visual Studio, HTML, SQL
Education
BYU-Idaho 2010 — 2014
Bachelor's degree, Computer Science
CVS Health June 2014 - Present
American Express January 2014 - June 2014
Department of Economic Security September 2013 - January 2014
Sitel April 2013 - September 2013
Bally Technologies December 2011 - November 2012
Honeywell Aerospace July 2008 - December 2011
USAA November 2001 - June 2008
Drive Time Car Sales Inc October 2000 - October 2001
Continental Promotion Group July 2000 - October 2000
Pima County January 2000 - July 2000
Skills
Data Analysis, Process Improvement, MS Project, Visio, MS Office Suite, Business Analytics, Budgeting, Forecasting, Budgets, Access, Variance Analysis, Risk Management, Six Sigma, Customer Service, Finance, Business Process..., Financial Analysis, Training, Microsoft Excel, SAP, Project Planning, Cross-functional Team..., Business Analysis, Financial Modeling, Analysis, Microsoft Office, Program Management, Accounting, Project Management, Vendor Management, Management, Business Intelligence, Team Building, Leadership, Business Process, Software Documentation, Change Management, SharePoint, Team Leadership, Quality Assurance, Analytics
Education
California State University-Fullerton 1990 — 1996
Bachelor of Arts, Mathematics
EducationOrange Coast College 1988 — 1990
Associate of Arts, General Education
USAA June 2010 - Present
Citi June 2006 - June 2010
Education
Brigham Young University - Idaho 2013 — 2014
Kitchen on the Street January 2006 - Present
Arizona Christian University May 2014 - Present
USAA January 2005 - May 2014
Skills
Strategic Planning, Leadership, Philanthropy, Volunteer Management, Event Planning, Program Management, Food, Fundraising, Nonprofits, Time Management, Marketing, Entrepreneurship, Management, Research, Youth Mentoring, Organizational..., Risk Management, Coaching
Education
California Lutheran University 2006 — 2010
MBA, Financial Planning and Services
The University of Notre Dame Mendoza College of Business 2013 — 2013
Executive Certificate in Leadership and Management, Organizational Leadership
Rutgers University 1979 — 1981
Bachelor of Arts (B.A.), Behavioral Sciences
Burgess Restaurant Group LLC July 2014 - Present
Prism Technologies Group January 2014 - Present
McNay Art Museum June 2008 - December 2013
Prism Technologies Group May 2004 - January 2010
Technology Connexus Association 2010 - 2010
Prism Technologies Group June 2005 - June 2008
USAA June 2007 - May 2008
Washington Mutual October 2006 - June 2007
Earthlink August 2004 - September 2005
United States Navy May 2000 - July 2004
Skills
Business Process..., SharePoint, Disaster Recovery, Servers, Virtualization, Operating Systems, ITIL, Microsoft Exchange, Technical Support, Hyper-V, Databases, Networking
Education
Northwest Vista College 2007 — 2010
n/a, Management Information Systems
Naval Nuclear Power Training Command 2000 — 2002
Applied Nuclear Theory, Reactor Technology
Brigham Young University - Idaho 1997 — 1998
none, Design and Marketing
John Marshall High School
Alliance United Insurance Company December 2013 - Present
PEMCO November 2002 - September 2013
PEMCO INSURANCE COMPANY November 2002 - September 2013
USAA 1989 - 2002
Skills
Property & Casualty..., Subrogation, Casualty, Claims Management, Claim, Insurance, Liability, General Insurance, Commercial Lines, Litigation Management, Legal Liability, Claims Resolution
Education
California State University-Fullerton 1974 — 1979
Master's degree, Art & Applied Science
College of the Desert 1972 — 1974
AA, Business Administration and Management, General
Lochbridge February 2014 - Present
USAA January 2013 - January 2014
StoneRiver January 2012 - December 2012
California State University, East Bay January 2011 - November 2011
Dawn E-Networks Ltd. January 2008 - September 2010
Skills
Java, C, HTML, SQL, JavaScript, Microsoft Office, Windows, MySQL, CSS, Linux, XML, Hibernate, Struts, Spring, J2EE, Oracle 11g, JSP, EJB, Tomcat, JBoss, JUnit, ClearCase, ClearQuest, Eclipse, Visio, Agile Project Management, Scrum, Aqua Data Studio, NetDebugger, Java Enterprise Edition, Object Oriented Design, JDBC, Ant, Web Services, Design Patterns, Agile Methodologies, XSLT, SDLC, SOAP, PL/SQL, Testing, OOP, MVC, Servlets, Core Java, Database Design, J2EE Application...
Education
California State University-East Bay 2010 — 2012
Master of Science (MS), Computer Science
Nirma University 2005 — 2009
Bachelor of Technology (B.Tech.), Computer Engineering, 3.65
CIT May 2012 - July 2014
Goldman Sachs April 2012 - May 2012
CIT January 2012 - April 2012
JPMorgan Chase November 2011 - December 2011
DTCC July 2010 - May 2011
Exzac October 2009 - July 2010
USAA October 2008 - February 2009
LSP November 2007 - July 2008
Altman Vilandrie & Company September 2007 - November 2007
Bear Stearns Asset Management September 2006 - December 2006
Skills
AML, KYC, OFAC, Bank Secrecy Act, Legal Compliance, Regulations, Regulatory Requirements, SQL, Fraud, Actimize, Equities, Federal Regulations, Microsoft Excel, Internal Audit, BSA, SEC compliance, Excel, JD Edwards, norkom, Microsoft Office 2007, VBA, SEC, Prime Brokerage, Internal Controls, Legal Research, Legal Writing, International Law, Contract Negotiation, Investment Advisers Act, Investment Company Act, Federal Reserve, TILA, ECOA, Community Reinvestment..., FDICIA, Anti Money Laundering, Due Diligence, Finance, Securities, Financial Risk
Education
Brooklyn Law School 2004 — 2007
Doctor of Law (J.D.)
University of Pennsylvania - The Wharton School 1997 — 2001
Bachelor of Science (B.S.)
DST Health Solutions November 2014 - Present
DST Health Solutions May 2014 - Present
DST Health Solutions January 2013 - December 2014
DST Health Solutions May 2005 - December 2012
USAA June 2003 - April 2005
TXU March 2001 - May 2003
Perficient January 2000 - March 2001
Pegasystems April 1998 - December 1999
Electronic Data Systems February 1996 - March 1998
ICM Systems, Inc January 1994 - January 1996
Skills
PMP, Cross-functional Team..., Project Management, Project Portfolio..., Agile Methodologies, Software Project..., Process Improvement, Analysis, Management, Business Analysis, Product Management, Testing, Resource Management, Leadership, Agile Project Management, Team Leadership, Strategic Planning, Program Management, Risk Management, Product Development, Training, Integration, IT Strategy, Strategy, Problem Solving, Distributed Team..., Matrix Management, Change Management, Cultural Transformation, PMO Services, Strategic Financial..., Product Portfolio..., Product Lifecycle..., Launch Strategies, Product Road Mapping, Strategic Roadmaps, Large Programs, Large Scale..., Strategic Growth..., Strategic Leadership, Operational Readiness, Budgets, Portfolio Management, IT Portfolio, Business Strategy, Business Process..., SDLC, PMO, Project Delivery, Vendor Management
Education
The University of Texas at Dallas 2002 — 2004
Master of Business Administration (MBA), Emphasis in Project Management
Project Managment Institute 2002 — 2002
PMP, Project Managment Institute Certified
California State University-Chico 1990 — 1993
Bachelor of Science (B.S.), Instructional Technology
Sierra Jr. College 1988 — 1990
AA, Liberal Studies
USAA October 2012 - Present
Capital Group March 2001 - October 2012
Southern California Edison May 1999 - March 2001
City of Corona June 1996 - May 1999
City of Brea 1985 - June 1996
Skills
IT Management, Vendor Management, Data Center, Business Analysis, SDLC, IT Operations, IT Strategy, Program Management, Change Management, Project Management, Business Continuity, Process Improvement, Security
Education
The University of Texas at San Antonio 2006 — 2009
MBA, Business, Infrastructure Assurance
California State Polytechnic University-Pomona 1995 — 1999
BS, Business, Computer Information Systems
Women Unlimited, Inc. 2013 — 2014
LEAD (Leadership Education and Development) Program
Avid Technology February 2015 - Present
Sarah Johnson Creative December 2008 - Present
Philips Healthcare January 2014 - January 2015
Trinity University June 2011 - December 2012
USAA December 2010 - February 2011
MIT's Convergence Culture Consortium (C3) 2007 - 2009
State Street Global Markets August 2008 - December 2008
Fidelity Investments January 1998 - June 2008
Inc. Business Resources, a division of Inc. Magazine January 1997 - January 1998
Cahners Publishing, a Reed Elsevier company 1995 - 1997
Skills
Marketing Communications, Integrated Marketing, Strategic Creative..., Pre-press Experience, Management Of Creative..., Copywriting, Advertising, Creative Direction, Strategy, Public Relations, Market Research, InDesign, Marketing, Editing, Vendor Management, Strategic Planning, Project Management, Event Planning, Integrated Brand..., Creative Campaign..., Collateral Materials..., Collateral Production, Ad Development, Catalog Development, Catalog Layout, Magazine Layout Design, Designing Marketing..., Banner Designing, Mobile Interface Design, Logo Design, Editorial, Online Advertising, Magazines, Email Marketing, Social Media Marketing, Multimedia, Social Media, Sourcing, Art Direction, Digital Strategy, Video Production, Marketing Strategy, Digital Media, Leadership, Automation, Mac, Video, B2B, Brand Development, Online Marketing
Education
Brown University
B.A., Semiotics
Kearsarge Regional HS
S.I. Newhouse School of Communications, Syracuse University
Brown U. credit
The Interactive Factory
Certificate
USAA January 2010 - Present
USAA August 2007 - January 2010
Skills
CISSP, Information Security, Linux, Computer Security, Enterprise Architecture, Information Security..., Network Security, Operating Systems, Firewalls, Solution Architecture
Education
Brigham Young University - Idaho 2001 — 2008
Bachelor of Science in Information Systems, A
USAA November 2012 - Present
Karlseng, Leblanc & Rich, LLC November 2010 - November 2012
Fannie Mae March 2010 - November 2010
JPMorgan Chase August 2009 - March 2010
Bank of America February 2006 - August 2009
Nissan Motor Acceptance Corp July 2001 - December 2004
Skills
Mortgage Lending, Loans, Real Estate, Credit, Loan Servicing, Loss Mitigation, Foreclosures, Financial Analysis, Banking, FHA, Finance, Process Improvement, Customer Service, Microsoft Excel, Risk Management, Mortgage Banking, REO, Mortgage Servicing, Outlook, Asset Managment, Asset Management, Investors, Closings, Escrow
Education
Brookhaven College 2012 — 2013
Associates, Accounting
Brookhaven College 2011 — 2012
Accounting
Northlake College 2002 — 2003
Real Estate
Brookhaven Community College
Associates, Psychology
USAA September 2011 - Present
State Farm Insurance 2005 - June 2011
Expedia.com January 2001 - January 2006
Watermark Credit Union 2001 - 2005
AT&T January 1998 - January 2001
Education
California State University-East Bay
M.A. - in progress, Educational Technology
Southern Illinois University, Carbondale
B.S., Instructional Design
Western Washington University
B.S., Educational Psychology
USAA August 2011 - Present
Farber & Associates, an Ameriprise Financial Franchise January 2008 - June 2011
Northeast Tarrant Chamber 2008 - May 2011
Regency Wealth Management June 2007 - December 2007
Capri and Ya'll Inc. 1986 - 2006
Education
California State University-Fullerton
Accounting and Finance
USAA November 2013 - Present
My Skin Devotion August 2008 - October 2013
IMAj Institute 2007 - 2008
Arizona Esthetic Institute 2005 - 2007
Skills
Microdermabrasion, Waxing, Chemical Peels, Acne, Aesthetics, Anti-aging, Rosacea, Hyperpigmentation, Skin Care, Cosmetics
Education
Kar-Che 2003 — 2003
Bryant College 1997 — 2001
Bachelor of Science in Business Administration, Marketing
Technical Project Manager at Genesis10 to PNC Bank January 2010 - Present
Genesis 10 2010 - 2015
USAA 2010 - 2015
Corporate Risk Solutions July 2009 - October 2009
Sprint August 2001 - March 2009
IBM Global Services January 2005 - January 2006
Black & Veatch - BVSG 1997 - 2001
Osborn Labs November 1993 - May 1997
Home Office Reference Laboratory January 1988 - November 1993
Alfred M. Lewis INC. February 1980 - January 1988
Skills
Visio, Databases, Vendor Management, PMP, SDLC, Requirements Analysis, Software Project..., Program Management, PMO, Integration, MS Project, Process Improvement, Business Analysis, Project Management, ITIL, Change Management, Data Modeling, Software Development, Business Intelligence, Testing, Telecommunications, Oracle, Security, Cross-functional Team..., Analysis, Enterprise Software, Management, Project Planning, IT Strategy, Information Technology
Education
Trinity College - Internet Distance Learning 2001 — 2001
B.S., Information Technology
California State University-Fullerton 1981 — 1982
Biology
Fullerton College 1978 — 1979
Diploma, Associate in Arts Liberal Arts
Neuberger Berman February 2013 - Present
Neuberger Berman July 2012 - January 2013
USAA December 2011 - May 2012
Valerie Bailey, Esq. January 2009 - December 2011
Rider University September 2009 - June 2010
Mercer County Community College September 2009 - June 2010
Merrill Lynch February 2007 - March 2009
Morgan Stanley May 2005 - February 2007
NASD nka FINRA December 1988 - May 2005
New York City Court Administration April 1986 - December 1988
Skills
Compliance, Securities, Series 7, Investment Advisory, FINRA, Securities Regulation, Risk Management, Arbitration, AML, Investments, Corporate Law, Mediation, Training, Policy, Corporate Governance, Licensing, Financial Services, Derivatives, Due Diligence, Wealth Management
Education
Brooklyn Law School 1982 — 1985
JD, Law
Fairleigh Dickinson University 1978 — 1982
BA, Political Science
Ewing High School 1976 — 1978
Diploma
STATHS
Indigov January 2014 - October 2014
USAA August 2008 - March 2010
Keller Williams Heritage Realty June 2008 - January 2010
United States Air Force May 2004 - May 2008
United States Air Force January 2007 - May 2007
Skills
Public Relations, Press Releases, Media Relations, Social Media, Social Media Marketing, Marketing, Editing, Photoshop, Journalism, Photography, Marketing Communications, Strategic Communications, Marketing Strategy, Corporate Communications, Social Networking, Community Outreach, Facebook, Event Management, Advertising, Storytelling, WordPress, Copywriting, Internal Communications, Digital Marketing, Digital Photography, Audio Editing, Graphic Design, Event Planning, Media Skills Training, AP Style, Web Content Management, InDesign, HootSuite, Buffer, QuarkXPress, Soundslides, Fact Sheets, SEO, Trello, Digital Media, Blogging
Education
California State University-East Bay 2014 — 2015
Master of Business Administration
University of Washington - Seattle 2010 — 2012
Bachelor of Arts (BA), Communication
Defense Information School (DINFOS) 2004 — 2004
Basic Public Affairs Specialist Course (BPASC), Public Affairs
USAA April 2010 - Present
Circadian Media December 2009 - April 2010
Fiserv July 2008 - December 2009
Priority IT February 2008 - July 2008
Capital One OLB February 2006 - February 2008
Stewart Title Marketing & Communications July 2004 - March 2005
BTC Services, Inc January 2002 - June 2004
ERT Group, Inc March 2001 - December 2001
INI Health / PawCare August 1999 - January 2001
vidafit November 1997 - December 1999
Skills
Business Analysis, Graphic Design, Visio, Requirements Analysis, E-commerce, SDLC, Usability, Project Management, Agile Methodologies, Process Improvement, Information Architecture, SharePoint, Usability Testing, User Interface Design, Software Documentation, User Experience
Education
Art Institute of Ft. Lauderdale 1997 — 1999
Bachelor of Science Degree, Interactive Multimedia Programming
University of Wisconsin 1982 — 1983
Accounting, Economics
Broward Community College
Business Administration
USAA March 2010 - Present
USAA April 2008 - March 2010
Paton Controls October 2005 - May 2006
Skills
Web Applications, Software Development, PHP, WebKit, jQuery, CSS, HTML5, Java, JavaScript, SQL, Eclipse, XML, MySQL, Linux, Apache, AJAX, Java Enterprise Edition, Git, JSP, Mobile Applications, Programming, Web Services, User Interface Design, REST, Photoshop, Microsoft SQL Server, C, C#
Education
Brigham Young University - Idaho 2003 — 2008
BS, Information Systems
USAA August 2013 - Present
Webdesigner Independant January 2009 - April 2013
Zack Baldwin 2012 - 2013
BYU-Idaho 2009 - 2013
Zack Baldwin April 2010 - December 2010
LDS Church August 2007 - August 2009
AllStar Construction GC August 2006 - August 2007
Target November 2006 - July 2007
ServerPacket October 2004 - April 2006
Albany Computer Service January 2003 - January 2004
Skills
VMware ESX, Wireless Networking, Linux Firewalls, Windows 2008 R2, Oracle SQL, PHP, MySQL, IBM iSeries, Spanish, Snort, 802.1x, OSSEC, RADIUS, Splunk, HTML5, Digital Photography, Lightroom, Cisco Switches, Cisco Security, Wireshark, Red Hat Linux, CentOS, Network Administration, Computer Security, Intrusion Detection, Laptop Repair, Penetration Testing, Firewall Administration, Snort IPS, Load Balancing, Computer Repair, Photoshop, HTML 5, Firewalls, Troubleshooting, Windows, Windows Server, Databases, Laptops, Linux, Hardware, Servers, Operating Systems, System Administration, CSS, HTML, VMware, Networking
Education
Brigham Young University - Idaho 2009 — 2013
Bachelors, Computer Information and Technology, 3.4
USAA January 2015 - Present
Bank of America January 2010 - March 2014
Bank of America January 2008 - January 2010
Bank of America January 2006 - January 2008
Skills
Customer Service, Banking, Team Leadership, Process Improvement, Risk Management, Management, Business Analysis, Business Process..., Microsoft Office, Leadership, Mortgage Banking, Employee Training, Finance, Loans, Mortgage Lending, Research, Project Management, Vendor Management, Credit, Retail Banking, Operations Management, Offshore Management, Service Delivery..., Quality Management, Quality Auditing, QAQC, mortgage processing, Visio, Mortgage Underwriting, Microsoft Excel, Off-shore Team..., User Acceptance Testing, HELOC, Valuation, VA Loans, Conventional Financing, FNMA, FHLMC, FHA, Equator, Cadence, Credco, DU, AS400, Relationship Building, Training, Call Centers, Sales, Loan Origination
Education
Brookhaven Community College
Continuing Eduacation, Business Administration and Management, General
El Paso Community College
Business Administration and Management, General
USAA May 2015 - Present
Consulting March 2014 - April 2015
Kemper Corporation May 2012 - February 2014
Fireman's Fund Insurance Company September 2009 - May 2012
Bank of America 2008 - December 2009
Countrywide Insurance Group July 2007 - December 2008
Allstate November 1997 - July 2007
Skills
Strategy, Cross-functional Team..., Change Management, Risk Management, Analytics, Leadership, Customer Experience, Strategic Planning, Sales Operations, Business Strategy, Insurance, Sales, Underwriting, Project Management, Commercial Insurance, Property & Casualty..., Management, Business Planning, General Insurance
Education
Brown University 1987 — 1991
BA
Université Paris Sorbonne (Paris IV) 1990 — 1991
Shoreham Wading River
McGlinchey Communications LLC May 2006 - Present
USAA October 1994 - May 2006
American General Life Companies January 1993 - May 1994
United States Army July 1989 - January 1993
Skills
Copywriting, Financial Services, Insurance, Leadership, Public Speaking, Copy Editing, Direct Marketing, Mutual Funds, Direct Mail, Fixed Annuities, Investments, Editing, Finance, Life Insurance, CRM, Newsletters, Investment Management, Wealth, Product Management, Writing, Sales, Content Marketing, Strategic Planning
Education
Bucknell University 1985 — 1989
Bachelor’s Degree, Political Science, History
USAA June 2015 - August 2015
Playmill Theatre April 2014 - August 2014
BYU-Idaho July 2012 - April 2014
Human Resource Society January 2012 - April 2012
Best Buy June 2008 - June 2009
Best Buy September 2006 - June 2008
Skills
Recruiting, Interviews, Employee Relations, Human Resources, Leadership Development, Customer Service, Training, New Hire Orientations, Organizational..., Microsoft Office, Employee Training, Organizational..., Social Media, Conflict Resolution, Management, Leadership, Time Management, Microsoft Word
Education
Utah State University - Jon M. Huntsman School of Business 2014 — 2016
Master's Degree, Human Resource Managment
Brigham Young University - Idaho 2011 — 2014
BA, Communications
Salt Lake Community College 2008 — 2009
USAA September 2012 - Present
Bank of America August 2009 - September 2012
Texas Army National Guard July 2005 - July 2012
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Management, Leadership, Training
Education
Brookhaven Community College
Hillcrest Highscool
USAA November 2012 - Present
USAA January 2010 - November 2012
Beehive Federal Credit Union October 2008 - December 2009
Syringa Networks April 2008 - October 2008
BYU-Idaho September 2006 - April 2008
Walmart May 2007 - September 2007
The Church of Jesus Christ of Latter-day Saints: Seminaries and Institutes of Religion February 2002 - March 2004
Colegio Cristo Rei June 2001 - January 2002
Skills
Databases, Data Modeling, SQL, Oracle, Data Analysis, Big Data, NoSQL, Data Management, Database Design, Java, Database Administration, Software Development, Programming, Hadoop Ecosystem, Netezza, Hive, HBase, Erwin, Software Engineering, Web Applications, Agile Methodologies, MySQL, Wicket, Computer Hardware, Visual Basic, JavaScript, PL/SQL, Linux, Networking, HTML, XHTML, PHP, XML, CSS, Apache, Tomcat, Operating Systems, UML, Microsoft Office, Eclipse, VBA, Java Enterprise Edition, Web Services, Web Development, Web Design, Troubleshooting, Python, HP uCMDB
Education
The University of Texas at San Antonio 2012 — 2016
Master of Science (MS), Information Technology
Brigham Young University - Idaho 2004 — 2009
Bachelor of Science (BS), Information Systems
Nationwide Insurance April 2010 - Present
Nationwide Insurance June 2006 - January 2009
Nationwide Insurance October 2004 - June 2006
Nationwide Insurance June 2003 - October 2004
Nationwide Insurance May 2002 - June 2003
USAA September 1998 - May 2002
Skills
Insurance, Casualty, Liability, Compliance, Customer Service, Training Delivery, Human Resources, Claim, Leadership, Risk Management, Casualty Insurance, Claims Management, General Insurance, Policy, Management, Process Improvement, Professional Liability, Property, Training, Underwriting, Property
Education
Golden Gate University 2000 — 2003
M.S., Human Resources (Training and Development)
California State University-Chico 1992 — 1995
B.S., Business Administration (Management)
Xenex Healthcare Services May 2013 - April 2014
Mobius Partners September 2011 - April 2013
USAA August 2008 - August 2011
Kaneski Associates April 2007 - April 2008
Pacific Health Advantage (PacAdvantage) March 2006 - December 2006
Legacy Capital Management, Inc. March 1997 - June 2002
Various March 1985 - March 1997
North American Mortgage 1985 - 1996
Skills
Sales, Account Management, Forecasting, CRM, Management, Analysis, Microsoft Excel, Accounts Payable, Accounts Receivable, Outlook, Vendor Management, Coordination, Customer Service, Executive Level..., Bid Pricing, Contract Pricing, Microsoft Word, Negotiation, Direct Sales, Marketing, Training, Budgets, Insurance, Sales Operations, Banking, Process Improvement, Invoicing
Education
California State University-Chico 1978 — 1984
BS Business Administration, Finance/Accounting
Horace Mann September 2015 - Present
USAA July 2012 - Present
Esurance July 2003 - July 2012
Liberty Mutual October 2001 - July 2003
Progressive Insurance December 1996 - October 2001
Skills
Insurance, Claims Management, Automobile, Property Damage, Vendor Management, Problem Solving, Coaching, Team Building, Leadership, Liability, Claim, Process Improvement, Legal Liability, Customer Satisfaction, Casualty, Sales, Property & Casualty..., Subrogation, Commercial Lines, Operations Management, Business Strategy, Claim Investigation, General Insurance, Workers Compensation, Professional Liability, Commercial Insurance, Customer Service, Fraud, Claims Resolution, Risk Management, Claims Handling, Settlement, Litigation Management, Negotiation, Liability Analysis, Adjustments, Underwriting, Property Claims, Accident, Investigation, Insurance Law, Claims Investigations, Casualty Insurance
Education
California State University-East Bay 1993 — 1996
Bachelor of Arts, Political Science / Public Administration
Dataflow Business Systems, Inc. January 2015 - Present
Ricoh Americas Corporation January 2014 - Present
Zoom Imaging Solutions May 2010 - January 2014
Rabbit Office Automation January 2009 - May 2010
Konica Minolta Business Solutions U.S.A., Inc. October 2007 - January 2009
USAA May 2004 - October 2007
Skills
Cold Calling, Scanners, Printers, Photocopier, Managed Print Services, Major Accounts, Document Management, Sales, Solution Selling, Managed Services, Selling, Direct Sales, Document Imaging, Sales Process, B2B, Salesforce.com, Sales Presentations, Management, Account Management, Sales Force Development, Sales Operations, Customer Retention, SaaS, Deal Closure, Lead Generation
Education
California State University-Hayward 1990 — 1992
Mass Communications
Merced College 1987 — 1990
AA, General Education
USAA March 2014 - Present
iHeartMedia August 2013 - March 2014
Group O June 2013 - August 2013
BRG March 2012 - April 2013
AllianceBernstein August 2006 - March 2012
AppleOne for Emdeon Corp. July 2005 - January 2006
Blackmon Mooring August 2002 - February 2004
Dollar Thrifty Automotive Group March 2001 - March 2002
American Express December 1996 - February 2001
Skills
Access, Data Analysis, Microsoft Excel, Financial Analysis, Business Analysis, Analysis, Pivot Tables, Accounting, Project Management, Forecasting, Microsoft Office, Budgets, Process Improvement, Management, Team Management, Financial Reporting, System Administration, Auditing, Customer Service, Team Building, SharePoint, Six Sigma, Change Management, SDLC, Training, PowerPoint, Risk Management, MS Project, Visio, Leadership, Quality Assurance, Databases, Business Process..., Cross-functional Team..., Recruiting, Vendor Management, Project Planning, SQL, Program Management, Contract Management, Software Documentation, Security, Team Leadership, Operations Management, Requirements Analysis, Microsoft SQL Server, Business Intelligence, PeopleSoft, Troubleshooting, Integration
Education
The University of Texas at Arlington 2002 — 2005
BA, Interdiscplinary Studies - New Business Development
Broward Community College 1999 — 2001
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Merrill Lynch 2015 - Present
CenturyLink Business 2014 - 2014
Edward Jones 2012 - 2014
Vista Rehab 2011 - 2011
USAA 2010 - 2010
BYU-Idaho 2007 - 2010
Skills
Leadership, Customer Service, Marketing, Management, Decision Making, Team Building, Banking, Retirement Planning, Business Planning, Investment Strategies, Financial Performance..., Fixed Annuities, Long Term Care Insurance, Series 7, Negotiation, Attrition Reduction, Disability Insurance, Customer Retention, Life & Health Insurance..., Variable Annuities, Performance Auditing, Microsoft Office, Public Speaking, Sales, Microsoft Excel, Finance, Financial Analysis, Investments
Education
Brigham Young University - Idaho 2007 — 2010
Bachelor of Science (BS), Health Science
ICW Group March 2008 - Present
T M Floyd May 2007 - March 2008
Bearingpoint September 2005 - April 2007
Explorer Insurance Company December 1998 - September 2005
Explorer Insurance Company June 1997 - December 1998
Financial Indemnity Insurance Company October 1996 - June 1997
USAA June 1996 - October 1996
Financial Indemnity Insurance Company October 1993 - April 1996
Transamerica Insurance Group October 1990 - October 1993
Farmers Insurance October 1985 - October 1990
Skills
Software Documentation, SDLC, Business Analysis, Requirements Gathering, Business Requirements, Requirements Analysis, Agile Methodologies, Quality Assurance, Analysis, Integration, Microsoft SQL Server, Systems Analysis, Testing, User Acceptance Testing, Property, SQL, Insurance, Visio, Underwriting, Consulting
Education
California Lutheran University 1979 — 1983
BS, Business Administration
USAA August 2004 - Present
Skills
Communication, Written Correspondence, Supplier Evaluation, Supplier Management, Leadership, Cross-functional Team..., Process Improvement
Education
California State University-Chico 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Organizational Communication, General
Louisiana State University August 2013 - Present
U.S. Coast Guard June 2012 - Present
Florida State University August 2011 - December 2012
United States Air Force March 2009 - June 2012
USAA September 2007 - July 2008
United States Marine Corps August 2003 - August 2007
Education
Louisiana State University 2013 — 2016
Doctor of Philosophy (Ph.D.), Kinesiology
Florida State University 2011 — 2013
Master of Science, Sport Management
California State Polytechnic University-Pomona 2009 — 2011
Bachelor of Science, Economics
Capital One August 2014 - Present
USAA October 2011 - August 2014
USAA December 2009 - September 2011
US Fiduciary 2007 - 2009
Smith Barney 1994 - 2007
Shearson Lehman 1988 - 1994
EF Hutton May 1987 - December 1988
Skills
Business Development, Mutual Funds, Financial Advisory, Fixed Annuities, Financial Services, Strategic Planning, Wealth Management, Investment Advisory, Asset Allocation, Series 7, Retirement Planning, Strategic Financial..., Investments, Series 63, Securities, Series 65, Alternative Investments, Asset Managment, Investment Strategies, Series 24, Series 8, Portfolio Management, Investment Management, Estate Planning, ETFs, Certified Financial..., Personal Financial..., Asset Management, Fixed Income, Personal Finance, Equities, Financial Planners, Insurance, FINRA, Financial Analysis, Retirement, Uniform Combined State..., Wealth Management..., Private Banking, Risk Management, Leadership, Wealth, 401k, Bonds, High Net Worth..., Hedge Funds, Life Insurance, Options, IRAs, Relationship Management
Education
University of the Incarnate Word 2012 — 2014
Business Administration and Management, General
Sewanee-The University of the South 2006 — 2010
Certification, Education for Ministry
The American College 2005 — 2006
ChFC, Chartered Financial Consutant
Rice University 2004 — 2005
Certified Financial Planning, CFP
California State Polytechnic University-Pomona
Management Science Business Law
USAA November 2014 - Present
ERICVONLECKBAND November 1999 - Present
Softmirage March 2010 - October 2012
Softmirage and SM Sold March 2008 - March 2010
Softmirage September 2006 - March 2008
Atomic Curve September 2004 - September 2006
InterCommunications September 1999 - September 2004
Schibley Exhibition Design November 1997 - September 1999
Skills
Creative Direction, Art Direction, Logo Design, Graphic Design, Advertising, Web Design, Typography, Corporate Identity, Layout, User Interface Design, Graphics, Branding & Identity, Brochures, Creative Strategy, Visual Communication, Creative Services, Brand Development, Social Media, User Experience, Online Marketing, Print, Corporate Branding, Logos, Adobe Creative Suite, Concept Development, Website Development, Wireframes, Agile & Waterfall..., Iterative Methodologies, Interaction Design
Education
Brown College 1990 — 1992
AAS
Brainerd High School 1987 — 1989
Associate of Arts and Sciences (AAS)
USAA April 2014 - Present
USAA August 2013 - April 2014
USAA January 2013 - August 2013
USAA August 2012 - December 2012
USAA May 2012 - August 2012
Adobe May 2011 - September 2011
Skills
Java, REST, C++, Rational Software..., Rational Team Concert, JavaScript, Wicket, HTML, CSS, Web Applications, Web Services, RTC, IBM Rational Tools, PHP, Java Enterprise Edition, HTML 5, MySQL
Education
Penn State University 2014 — 2016
Master of Software Engineering
Brigham Young University - Idaho 2006 — 2012
Computer Science
JB Effect Photography and Design January 2005 - Present
USAA May 2010 - October 2010
The Nielsen Company October 2005 - October 2007
Overnight Prints 2003 - 2004
Skills
Logos, Photography, Graphic Design, Brochures, Illustration, Graphics, Advertising, Digital Media, Marketing, Painting, Typography, Layout, Catalogs, InDesign, Adobe Creative Suite, Art Direction, Illustrator, Corporate Identity, Image Manipulation, Mac, Adobe Acrobat, Dreamweaver, Web Design, Logo Design, Business Cards, QuarkXPress
Education
California Institute of the Arts 2003 — 2005
BS, Graphic Design
USAA February 2010 - Present
USAA February 2010 - December 2012
ING October 2003 - February 2010
Webster Insurance July 1999 - October 2003
American Express Financial Advisors July 1994 - July 1999
US Army June 1987 - April 1994
Skills
Retirement Planning, Investments, Income Strategies, Wealth Distribution and..., Tax Saving Strategies, Risk Management and..., Cash Flow and Liability...
Education
Bryant University 1983 — 1987
Bachelors of Science, Accounting
USAA 2009 - Present
US Fiduciary 2007 - 2009
Smith Barney/Shearson Lehman Bros./EF Hutton May 1987 - August 2007
Education
The American College 2006 — 2007
Chartered Financial Consultant
Rice University 2005 — 2006
Certified Financial Planner
California State Polytechnic University-Pomona 1971 — 1972
Management Science, Business Law
USAA May 2008 - Present
Blockit May 2006 - September 2007
Idaho National Laboratory 2007 - 2007
The Church of Jesus Christ of Latter-day Saints - Brazil Ribeirao Preto Mission December 2003 - December 2005
Skills
Android Development, Software Development, Java, Android, Java Enterprise Edition, SQL, JavaScript, Eclipse, MySQL, XML, Agile Methodologies, PHP, Perl, Linux, C++, JUnit, Software Engineering, Test Driven Development, Mobile Applications, Git, JSON, Gradle, Maven2, Android Studio, RTC
Education
Brigham Young University - Idaho 2002 — 2008
BS, Computer Science
The University of Texas at San Antonio
MS, Computer Science, Incomplete
Wounded Warrior Project July 2011 - Present
USAA August 2008 - July 2011
Wounded Warrior Project September 2005 - August 2008
Cco 1/75 January 1992 - November 1995
Skills
Government, Program Management, Security Clearance, Military, Risk Assessment
Education
Bristol Community College 1995 — 1997
NA, Civil Engineering
FamilySearch April 2013 - Present
BYU-Idaho September 2012 - April 2013
USAA May 2012 - August 2012
First American Bank August 2011 - December 2011
BYU-Idaho January 2011 - July 2011
BYU-Idaho January 2011 - April 2011
Kleihege Flying Horse Ranch August 2003 - December 2010
Design By Michelle January 2003 - December 2010
Henry's BBQ August 2010 - November 2010
Carlsbad KOA April 2008 - April 2009
Skills
Java, Linux, MySQL, Leadership, Objective-C, Oracle, TCP/IP, People Skills, Eclipse, UML, Security+, HTML, PHP, JavaScript, Perl, SQL, Databases, Troubleshooting, OS X, Programming, CSS, Security, Windows, Windows Server, Microsoft SQL Server, HTML 5, Photoshop, Network Security, Web Design, Bash, Android, Wireless Networking, HTML5
Education
Brigham Young University - Idaho 2009 — 2013
Bachelor of Science, Computer Information Technology
n/a September 2009 - Present
USAA August 1998 - September 2009
Education
California State University-Dominguez Hills 2007 — 2009
Bachelor's Degree, Applied Studies
Sierra College
Associates, Liberal Arts
CGI March 2013 - Present
USAA February 2007 - March 2013
Skills
Business Analysis, SQL, Business Intelligence, Business Objects, Requirements Gathering, Business Requirements, SAS, Project Portfolio..., Contact Center Strategy, Consumer Debt Sales, Predictive Dialers, Data Warehousing, User Acceptance Testing, Banking, Oracle, Crystal Reports, Agile Methodologies
Education
California State University, Fresno 1991 — 1999
Master of Arts (M.A.), International Relations and Affairs
California State University, Fresno
Overstock.com August 2012 - Present
Overstock.com November 2011 - August 2012
Overstock.com April 2010 - December 2011
RFinity August 2009 - June 2010
USAA January 2009 - August 2009
Fremont County School District February 2008 - January 2009
Computer Medical Center January 2007 - February 2008
Brigham Young University Idaho July 2006 - December 2006
Valero Energy Corporation 2004 - 2006
Skills
Active Directory, Windows Server, Windows 7, VMware ESX, Linux, Computer Hardware, VMware, Virtualization, CentOS, Troubleshooting, Windows, Security, DNS, Apache, Group Policy, XP, Microsoft Office, Windows Server 2003, Windows Server 2008, Microsoft Technologies, MS Office Suite, RSA SecurID, CCENT, CCNA, Cisco, A+ Certified, MySQL, System Administration, Operating Systems, Nagios, Penetration Testing, GPEN, Network Security, Data Loss Protection, Antivirus, Malware Analysis, Websense, Virtualization Security, Servers, Computer Security, Windows XP, Microsoft Exchange, DHCP, Technical Support, Networking, Server Administration, Java
Education
Western Governors University 2011 — 2014
M.S. Information Security and Assurance, Computer and Information Systems Security/Information Assurance
Brigham Young University - Idaho 2006 — 2010
B.S, Computer Information Technology program
Insurance Sales - Home * Auto * Business January 2015 - Present
USAA February 2013 - November 2014
Farmers Insurance & Financial Services September 2007 - February 2013
Canon ITS April 2010 - March 2012
Skills
Umbrella Insurance, Commercial Insurance, Property & Casualty..., Casualty, Renters, Commercial Lines, Term Life Insurance, General Insurance, Motorcycle, Whole Life, Liability, Health Insurance, Insurance, Professional Liability, Workers Compensation, Life Insurance, Disability Insurance, Brokers, RV, Homeowners, Claim, Customer Service, Inland Marine, Casualty Insurance
Education
Bryant & Stratton College 2008 — 2011
BS, Business Administration and Management, General
USAA May 2015 - Present
USAA September 2010 - Present
CB Richard Ellis October 2006 - September 2010
LACERA November 2001 - October 2006
LACERA October 2000 - October 2001
Skills
Business Continuity..., Crisis Management, Disaster Recovery, Risk Assessment, Project Management, Analysis, Training, Program Management, Business Continuity, Risk Management, Project Planning, Leadership, Governance, Business Analysis, Enterprise Risk..., Business Relocation, Strategic Planning, Incident Management, Supplier Business..., Corporate Relocation, Human Resources, Operations Management
Education
California State Polytechnic University-Pomona 1995 — 2000
B.S., Business Administration
Brigham Young University - Idaho August 2005 - Present
USAA June 2008 - August 2008
BYU-Idaho December 2006 - April 2008
Education
Brigham Young University - Idaho 2005 — 2008
BS, Computer Information Technology
USAA October 2013 - Present
University of Phoenix February 2011 - Present
USAA October 2007 - October 2013
United States Air Force June 2006 - September 2007
United States Air Force June 2004 - June 2006
United States Air Force June 2003 - June 2004
United States Air Force May 2000 - May 2003
Skills
Process Improvement, Risk Management, Program Management, Data Analysis, Leadership, Finance, Business Analysis, Business Intelligence, Analytics, Forecasting, SAS, SAS E-Miner, Business Objects, Security Clearance, Defense, Training, Strategic Financial..., Managerial Finance, Government, Financial Analysis, Cognos, Budgets, Budget Process, Financial Reporting, Financial Accounting, Financial Statements, Financial Forecasting, P&L Forecasting, Accounting Applications, Text Analytics, Text Mining, SAS Programming, SAS Base, Data Mining, Predictive Analytics, Predictive Modeling, Regression Analysis, Logistic Regression, Linear Regression, Market Research
Education
Northwestern University 2014 — 2015
Master's Degree, Predictive Analytics
California State University-Dominguez Hills 2001 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Alabama 1996 — 2000
Bachelor's degree, Finance, General
Sears Holdings Corporation January 2014 - Present
Delta Dental April 2010 - January 2014
Meritain Health 2006 - 2010
USAA September 2003 - October 2006
Capital One Finance 1998 - 2003
Medco 1995 - 1998
Skills
Underwriting, Health Insurance, Insurance, Claim, Call Center, Property & Casualty..., Employee Benefits, Vendor Management, Process Improvement, Risk Management, Process Management, Executive Management
Education
California State Polytechnic University-Pomona 1979 — 1984
Operations Management, Business Administration and Management, General
USAA April 2012 - Present
USAA March 2009 - May 2012
USAA November 2007 - March 2009
USAA November 2006 - November 2007
Brigham Young University - Idaho 2006 - 2006
Skills
Data Warehousing, Informatica, ETL, Business Intelligence, SQL, Requirements Analysis, Shell Scripting, Microsoft SQL Server, Java, Software Development, Data Modeling, Databases, Business Analysis, DB2, Data Analysis, SDLC, Data Marts, Visio, Unix, VB.NET, Integration, Linux, Analytics, Agile Methodologies, Customer Service, SSIS, PL/SQL, Visual Basic, Performance Tuning, MySQL, Data Migration, Relational Databases, Public Speaking, Requirements Gathering, Datastage, Coaching, Salesforce.com, Advanced SQL, OLAP, Data Integration, Systems Analysis, Unix Shell Scripting, Business Intelligence..., P&C Insurance, International Business, Financial Analysis, Strategy, Accounting, Organizational Behavior
Education
Thunderbird School of Global Management 2014 — 2016
Global MBA, International Management
Brigham Young University - Idaho 2003 — 2006
Bachelor of Science (B.S.), Information Technology
AIG November 2010 - Present
American General Life Companies February 2007 - May 2012
American General Life Companies September 2007 - June 2009
American General Life Companies March 2005 - February 2007
USAA March 2002 - October 2003
USAA March 2001 - March 2002
American General Life Companies April 1995 - March 2001
Teach for America April 1991 - January 1995
Skills
Strategy, Marketing Strategy, Management, Product Development, Business Strategy, Marketing, Insurance, Project Management, Product Management, E-commerce, CRM, Cross-functional Team..., Product Marketing, Life Insurance, Program Management, Sales Management, Fixed Annuities, Direct Marketing, Competitive Analysis, Sales, Budgets, Start-ups, Leadership, Risk Management, Business Analysis, Change Management, Process Improvement, Business Planning, Mergers & Acquisitions, Strategic Planning, Management Consulting, New Business Development, Vendor Management, Financial Services, Business Development, Start-up Ventures, International Business, Lean Operations, Social Media
Education
Brown University 1985 — 1989
Bachelor of Arts
The University of Texas at San Antonio March 2008 - Present
USAA 2006 - 2008
USAA 1997 - 2006
Skills
IT Audit, CISA, Information Security..., Information Security, CIA, CRMA, CCSA, Vulnerability Assessment, Sarbanes-Oxley Act, Auditing, Enterprise Risk..., Checkpoint, Risk Assessment, Internal Audit, Risk Management, CISSP, Business Continuity, PCI DSS, Security Audits, Firewalls, Security, Information Technology, Governance, Computer Security, Vulnerability Management, Network Security, Computer Forensics, Penetration Testing, Application Security, Disaster Recovery
Education
California State University-Bakersfield 1980 — 1984
Bachelor of Science (BS), Business Administration and Management, General
USAA February 2014 - Present
USAA January 2012 - February 2014
USAA September 1998 - January 2012
Tandem Computers May 1997 - September 1998
USAF August 1994 - May 1997
Skills
Oracle, MySQL, UDB, Database Administration, Data Warehousing, Database Design, Data Analysis, Databases, Business Objects, Linux, SAS, Data Modeling, DB2, ETL, Business Intelligence, Unix, SQL, PL/SQL, Database Admin, Relational Databases, Data Warehouse..., SQL Tuning, Disaster Recovery, Performance Tuning, Replication, Oracle RAC, Erwin, Data Architecture, High Availability, Troubleshooting, Data Integration, OLAP, Data Migration, Shell Scripting, Red Hat Linux, Visio, Business Analysis, Software Documentation, COBOL, Microsoft SQL Server, Testing
Education
California State University-Hayward 1997 — 1998
MS, Computer Information Systems / Quantitative Business Methods
Air Force Community College 1994 — 1997
Associates, Computer Science
Oklahoma City University 1994 — 1996
MBA, Finance
Indiana University Bloomington 1989 — 1994
Batchelors of Arts, Criminal Justice
Andrean High School 1985 — 1989
USAA December 2014 - Present
Pfizer June 1993 - November 2002
Education
California Lutheran University 1992 — 1994
Bachelor of Science (BS)
USAA Deputy Assistant to the PresidentThe White HouseJanuary 2001 - April 2007
Education
California Polytechnic State University-San Luis Obispo 1991 — 1993
BA, Political Science
United States Military Academy at West Point 1989 — 1991
George Mason University - School of Business
MBA, Finance
USAA November 2014 - Present
Vanguard August 2013 - October 2014
Vanguard September 2012 - August 2013
USAA May 2010 - September 2011
Charles Schwab October 2008 - July 2010
Charles Schwab January 2007 - October 2008
Skills
Series 7, Investments, Asset Managment, Fixed Income, Strategic Financial..., Mutual Funds, Retirement Planning, Bloomberg, Retirement, Insurance, 401k, Series 65, Sales, AAMS, Asset Management, Asset Allocation, IRAs, Series 63, Finance
Education
Brigham Young University - Idaho 2003 — 2005
Bachelor of Arts (B.A.), History
USAA Executive Director, Region Managing CounselUSAAFebruary 1990 - Present
United States Secret Service September 1986 - February 1990
Chico Police Department November 1978 - September 1986
Education
University of the Pacific - McGeorge School of Law 1990 — 1994
California State University-Chico 1984 — 1988
MPA, Public Administration
California State University-Chico 1974 — 1978
BS, Business Administration/Management
The Hartford July 2014 - Present
The Hartford November 2012 - July 2014
The Hartford February 2009 - November 2012
Bel-Red Auto Rebuild May 2008 - January 2009
Allstate/Encompass Insurance 2002 - 2008
USAA 2000 - 2002
Skills
Insurance, Quality Assurance, Property & Casualty..., Call Center, Casualty, Commercial Insurance, Liability, Customer Service, Commercial Lines, General Insurance, Claim, Property Damage, Underwriting, Claims Management, Process Improvement
Education
Park University 2015 — 2018
Bachelor of Science (B.S.), Business Administration, Finance
Brigham Young University - Idaho 1998 — 2000
USAA July 2002 - Present
PacifiCare Health Systems 1999 - 2002
Ingram Micro October 1998 - July 1999
Disneyland Resort May 1988 - October 1998
Children's Hospital of Orange County November 1987 - February 1989
Skills
Internal Communications, Speech Writing, Corporate Communications, Strategic Communications, Media Relations, Copywriting, Communication Training, Marketing Communications, Public Relations, Press Releases, Newsletters, Communications Planning, Advertising, Editing, Publications, Strategy, Content Strategy, Editorial, Marketing Strategy, Event Planning, Event Management, Leadership, Management, Strategic Planning
Education
California State University-Fullerton 1980 — 1984
Bachelor of Arts (BA), Business/Corporate Communications
Univerrsity of
Bachelor of Arts (B.A.), Communications
Becton Dickinson May 2011 - Present
CVS Caremark Corporation August 2005 - May 2011
Sutter Health April 2005 - August 2005
USAA July 2004 - April 2005
ALLDATA/AutoZone August 1999 - July 2004
MCI Systemhouse September 1997 - August 1999
Aerotek 1995 - 1997
Education
California State University-Chico 1992 — 1995
Business Adminstration, Finance
Ohlone College 1989 — 1992
General Studies
USAA January 2012 - Present
United States Marine Corps 2004 - May 2012
Skills
Java, Linux, SQL, HTML, C, JavaScript, Software Development, Software Engineering, MySQL, Eclipse, Visual Studio, XML, C#
Education
Brigham Young University - Idaho 2007 — 2011
Bachelor's Degree, Information Technology
USAA April 2012 - Present
Home Depot January 1994 - December 2013
F. Rodgers September 2006 - October 2008
M Financial LLC July 2005 - January 2008
Skills
Microsoft Office, Proposal Writing, Purchasing, Spanish, Windows, Conflict Management, 10 Key, Scheduling, Word, Outlook, Access, Spreadsheets, PowerPoint, Excel, MS Office Suite, Customer Satisfaction, Customer Service, Data Entry
Education
California State Polytechnic University-Pomona 1994 — 2000
b.s., finance
American General Life Companies 2006 - Present
USAA March 1989 - June 2006
Skills
Insurance, Fixed Annuities, Life Insurance, Valuation, Reinsurance, Health Insurance, Actuarial Science
Education
Brown University
Mathematics
East Catholic High School
Brookhaven College Radiological Sciences Program January 2010 - September 2012
USAA 2004 - 2008
Education
The University of Texas at San Antonio 1995 — 1999
Bachelor's of Business Administration
Brookhaven Community College
USAA September 2000 - Present
Allstate June 1998 - September 2000
Education
National University 1993 — 1994
Masters of Arts in Management, Business
California State University, Fresno 1987 — 1992
Bachelor, Liberal Studies
USAA March 2013 - Present
Texas Life Insurance Company December 2012 - March 2013
Texas Life September 2009 - December 2012
AXA Assistance May 2008 - September 2009
MetLife April 2007 - April 2008
MetLife August 2004 - April 2007
MetLife January 2001 - August 2004
Headhunter.net May 2000 - January 2001
MetLife January 1997 - May 2000
MetLife September 1993 - January 1997
Skills
Employee Benefits, Disability Insurance, Insurance, Leadership, Training, Long-term Care, Health Insurance, Life Insurance, Underwriting, Brokers, Term Life Insurance, Strategy, Claim, Marketing Strategy, New Business Development, Business Development, Business Planning, CRM, Customer Retention, Management, Marketing, Program Management, Sales, Sales Operations, Start-ups
Education
Bucknell University 1987 — 1991
BA, Psychology
Bel Air High School 1985 — 1987
Westmont Hilltop High School 1983 — 1985
USAA June 2007 - Present
Skills
Insurance, Property & Casualty..., Call Centers, Customer Service, General Insurance, Underwriting, Risk Management, Process Improvement
Education
Capella University 2011 — 2014
Master's degree, Organizational Leadership, 4.0 GPA
California State University-Fullerton 1996 — 2000
Bachelor of Arts (BA), Speech Communication and Rhetoric
CSUEB June 2014 - Present
The Well Christian Community September 2006 - Present
GEICO 1994 - 2006
USAA September 1987 - April 1994
Skills
Pastoral Care, Preaching, Biblical Studies, Pastoral Counseling, Discipleship, Spiritual Counseling, Spiritual Direction, Public Speaking, Insurance, Nonprofits, Leadership, Team Building, Conflict Resolution, Microsoft Excel, Claim, Servant Leadership, Youth Development, Higher Education, Youth Ministry, Fundraising, Leadership Development, Religion, Coaching
Education
California State University-East Bay 2008 — 2010
Bachelor of Arts (B.A.), Human Development and Family Studies, General
California State University-Hayward - Public Affairs 2008 — 2010
Master of Arts (M.A.), Public Administration and Health Care Administration
Heartbeat Ideas September 2015 - Present
Carat USA June 2014 - September 2015
Carat USA February 2013 - June 2014
TTI Home Health Care August 2012 - January 2013
The Project Management August 2011 - August 2012
USAA February 2010 - August 2012
Warner Music Group June 2009 - January 2010
Microsoft August 2008 - January 2010
Frost & Sullivan May 2008 - August 2008
Marketing Plus May 2008 - August 2008
Skills
Social Media, Social Media Marketing, Facebook, Marketing, Event Management, Advertising, Event Planning, Microsoft Office, Public Relations, Microsoft Excel, Photoshop, Digital Media, Digital Marketing, Online Advertising, Teamwork, PowerPoint, Outlook, Social Networking, Market Research, Online Marketing, Marketing Strategy, Email Marketing, Digital Strategy, Integrated Marketing, Media Planning, Marketing Communications, Mobile Marketing, Google Analytics, Google Adwords, Interactive Marketing
Education
California State University-Bakersfield
Masters of Science in Administration (M.S.A.), Business and Public Administration, Summa Cum Laude
The University of Texas at San Antonio
Bachelors of Business Administration (B.B.A.), Marketing, Cum Laude
USAA September 2013 - Present
USAA October 2010 - September 2013
USAA March 2008 - October 2010
Madison Memorial Hospital January 2006 - January 2007
Skills
Java Enterprise Edition, Java, SQL, Web Services, XML, JSON, Hibernate, JSP, Eclipse, Business Services, Android, EJB, Software Development, Servlets, Databases, JavaScript, J2EE, Websphere, AJAX, OOP, Unix, Linux, UML, JDBC, Application Development, Requirements Analysis, Agile, SOA, HTML5, CSS, jQuery, AngularJS, Bootstrap, Node.js, REST, Nginx, PaaS, Unity3D, GruntJS, Github
Education
Brigham Young University - Idaho 2004 — 2007
BS Information Systems, Information Systems
Brigham Young University - Idaho 2003 — 2007
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
California State Teachers Retirement System February 2011 - Present
usaa May 1994 - September 2009
Skills
Process Improvement, Risk Management, Customer Service, Property & Casualty..., Team Building, Call Centers, Microsoft Excel, Liability, Sales, General Insurance, Life Insurance, Underwriting, SAS, Leadership, Insurance, Data Analysis, Analysis
Education
Allan Hancock Community College
AA, Business
California Polytechnic State University-San Luis Obispo
BS, child family developement
USAA July 1982 - October 2004
Education
Bucknell University 1975 — 1979
BSBA, Accounting
MassMutual Financial Group May 2011 - October 2014
USAA November 2009 - April 2011
ING 2004 - 2009
Davis Selected Advisers, L.P. 2000 - 2004
Skills
Investments, Business Development, Sales, Finance, Series 7, Mutual Funds, Retirement Planning, Retirement, Wealth Management, Asset Allocation, 401k, Financial Services, Insurance, Fixed Annuities, Securities, Asset Management, Series 63
Education
California State University-Chico 1986 — 1990
BA, Communication, Business
Interceramic Tile and Stone Gallery December 2009 - Present
Interceramic Tile and Stone Gallery April 2007 - December 2009
Interceramic Tile and Stone Gallery August 2003 - April 2007
Choate Irrigation September 2002 - July 2003
USAA September 1992 - January 2001
Real Estate Sales June 1984 - August 1992
Skills
Purchasing, Building Materials, Sales Operations, Sales, Sales Management, Flooring, Contract Negotiation, New Business Development, Operations Management, Wholesale, Retail, Inventory Management, Account Management, Team Building, Sales Presentations, P, Customer Satisfaction, Sales Process, Key Account Management, Pricing, Competitive Analysis, Cold Calling, Negotiation, Budgets, Selling
Education
California State University-Dominguez Hills 1998 — 2000
Quality Control - Masters Level
The University of Texas at San Antonio 1993 — 1996
BBA, Finance
Texas A&M University 1981 — 1984
General Business
USAA August 2014 - Present
SLG Millenium Group, LLC April 2013 - August 2014
The McConnell Group, Inc 2005 - 2013
P.R. Hoffman Machine Products 2002 - 2005
HN Automotive, Inc 2000 - 2002
Benefits Plus - Resume Connection 1988 - 2000
Doylestown Hospital 1983 - 1988
Skills
Benefits Administration, Human Resources, Employee Benefits, Employee Relations, Recruiting, Workforce Planning, Personnel Management, Policy, Employment Law, Leadership, Deferred Compensation, FMLA, Succession Planning, HR Consulting, Team Building, Open Enrollment, Labor Relations, Onboarding, HRIS Database Management, Organizational..., Project Management, Benefits Analysis, Retirement Plan Design, Reduction in Force..., Outplacement, Healthcare Industry, Manufacturing Operations, Operations Management, Service Contract Act, DoD Contracting PWS, Supplier Governance, Supplier Performance, Contract Lifecycle..., Relationship Management, Operational Risk...
Education
Wharton School, University of Pennsylvania
GBA (Group Benefits Associate) Certificate, Group Health & Welfare Benefits Plans; Retirement Plans & Asset Management
Wharton School, University of Pennsylvania
RPA (Retirement Plan Associate), Group Health & Welfare Benefits Plans
Cornell University
Human Resources Management Studies
Bucks County Community College
Business Management w/ emphasis in Human Resources
Steiner Property Solutions, LLC February 2007 - Present
Valero Energy Corporation June 2002 - May 2009
USAA July 1993 - September 2001
Skills
Real Estate Transactions, Project Management, Creativity, Creative Solutions, Business, Customer Service, Entrepreneurship, Economics, Fine Art, Graphic Design, Innovation, Marketing Research, Contract Negotiation, Microsoft Office, Photoshop, PowerPoint, Renovation, Typography, Strategic Planning, Yoga
Education
Incarnate Word University 1995 — 1999
MA, Organizational Development
California State University-Fullerton
BA, Graphic Design
USAA August 2013 - Present
FBI August 2005 - August 2013
FEDERAL BUREAU OF INVESTIGATION October 1997 - July 2005
FBI September 1985 - October 1997
NAVRESSO June 1981 - September 1985
Skills
Internal Investigations, Fraud, Background Checks, Criminal Law, Intelligence, Counterintelligence, Protection, Interrogation, Law Enforcement..., Investigation, Police, Evidence, White Collar Criminal..., Computer Forensics, Enforcement, Criminal Justice, Executive Protection, Firearms, Counterterrorism, Tactics, Workplace Violence, Physical Security, Private Investigations, Personal Protection, National Security, Investigative Research, Surveillance, Security Operations, Crime Prevention, FCPA, Corporate Security, Forensic Analysis, Homeland Security, Security Management, Crisis Management, Public Safety, Training, Investigative Reporting, Patrol, Intelligence Analysis, Loss Prevention, Emergency Management, AML, Law Enforcement, Criminal Investigations, Risk Assessment, Security, Cybercrime, Government, Federal Law Enforcement
Education
Bryant University 1976 — 1980
BS in BA, Business/Accounting
Travelers Insurance February 2007 - Present
USAA September 1985 - January 2007
Sacramento CA September 1985 - January 2007
Skills
Claim, Insurance, Property & Casualty..., Liability, Claims Management, Underwriting, General Insurance, Commercial Insurance, Risk Management, Professional Liability
Education
California State University, Fresno
Bachelor's degree
Kaiser Permanente March 2014 - Present
State Farm February 2013 - December 2013
Capital One September 2011 - February 2013
UnitedHealth Group February 2011 - August 2011
Verizon February 2010 - September 2010
USAA December 2008 - September 2009
Skills
Windows, Microsoft Office, Research, Microsoft Word, English, PowerPoint, Microsoft Excel, Outlook, Customer Service, Data Entry, Teamwork, Strategic Planning, Leadership, Business Analysis, Software Documentation, Vendor Management, Visio, Process Improvement
Education
Punjab Technical University 1999 — 2001
Master's Degree, Information Technology
California State University-East Bay
Master's Degree, Business Administration and Management, General
Bubbles and Paws Pet Wash & Grooming April 2007 - January 2012
USAA April 1998 - August 2006
Staff Judge Advocate, US Army January 1992 - April 1994
US Army January 1989 - June 1992
US Army January 1979 - January 1982
Skills
Claims Handling, Claims Management, Claims Investigations, Accident Claims, Military Experience, Military Legal..., Military Training, Accident, Policy, Legal Liability, Property & Casualty..., Claim, Risk Management, Insurance, Casualty Insurance
Education
California State University-Chico 1983 — 1985
BA
Military Police Corp
Western United Insurance July 2006 - January 2008
Bristol West Insurance April 2003 - April 2006
Farmers Insurance Group August 2001 - April 2003
USAA January 1991 - August 2001
21st Century Insurance April 1988 - January 1991
Crum & Forrester Insurance January 1986 - January 1988
General Accident Insurance January 1984 - January 1986
Education
Cal State Fullerton 1979 — 1984
B.A Sociology
California State University-Fullerton
B.A, Sociology
Cisco September 2015 - Present
Presidio May 2014 - August 2015
USAA November 2011 - May 2014
902d Communications Squadron July 2009 - November 2011
Air Force Personnel Center March 2007 - July 2009
Air Force Personnel Center May 2004 - March 2007
Titan Corporation September 2003 - May 2004
Skills
Networking, Cisco IOS, Network Engineering, OSPF, Cisco Technologies, Load Balancing, Switches, Network Design, Routers, Firewalls, Network Security, Network Architecture, F5 BigIP, Cisco Routers, Security, VPN, Cisco Call Manager, WAN, Data Center, CiscoWorks, TCP/IP, CCNA, BGP, Routing, Cisco, CCNP Certified, Network Administration, IPSec, DNS, Wireshark, DHCP, Disaster Recovery, VLAN, DMVPN, CCDP, Cisco Nexus, EIGRP, Cisco ASA, Integration, Troubleshooting, LAN-WAN, Infrastructure, CCNP, Information Technology, Technical Support, System Deployment, Hardware, VoIP
Education
The University of Texas at San Antonio 2001 — 2003
Bachelor of Science, Computer Science
California State University San Marcos 1999 — 2001
Bachelor of Science, Computer Science
USAA September 2012 - Present
USAA April 2010 - September 2012
Skills
Objective-C, iPhone development, Web Development, Interaction Design, Portrait Photography, Wedding Photography, fluent in french, iOS development, User Experience, Mobile Applications, iPhone, Xcode, jQuery, Design Thinking, Python, HTML, JavaScript, Git, Photoshop, Lightroom
Education
Brigham Young University - Idaho 2007 — 2010
BS, Computer Information Technology
Paychex December 2014 - Present
USAA August 2007 - March 2014
Hopkinton Gourmet 1991 - 2002
Amica Mutual Insurance Co. 1980 - 1986
Skills
Underwriting, Property Claims, Property & Casualty..., Casualty, Claim, Liability, Claims Management, Umbrella Insurance, Workers Compensation, Risk Management, Insurance, Professional Liability, Commercial Insurance, General Insurance, Life Insurance, Casualty Insurance
Education
Bryant University
Bachelor of Science (B.S.), Business Management
Laverty Chacon Commercial Real Estate June 2013 - Present
USAA December 2011 - May 2013
Affiliated Computer Services June 2009 - July 2011
Skills
ITIL, Active Directory, Service Delivery, IT Service Management, Vendor Management, Troubleshooting, Disaster Recovery, Windows Server, Outsourcing, Business Analysis, Servers, SDLC, VMware, Requirements Analysis, Data Center
Education
California State University-Fullerton 1982 — 1985
Bachelor of Applied Science (B.A.Sc.), Early Childhood Education and Teaching
Citrus College 1980 — 1982
Associate of Arts (A.A.), Early Childhood Education and Teaching
USAA March 2013 - Present
USAA September 2011 - March 2013
BYU-Idaho September 2010 - April 2011
Sorenson Engineering, LLC April 2009 - April 2011
Education
The University of Texas at San Antonio 2013 — 2017
Master of Business Administration (MBA)
Brigham Young University - Idaho 2006 — 2011
Bachelor of Science (BS)
Amica Mutual Insurance Co. October 2002 - Present
USAA January 1991 - August 2001
Skills
Microsoft Excel, Sales, Microsoft Word, Risk Management, PowerPoint
Education
California State University-Fullerton
B.A. Psychology, Psychology
California State University-Fullerton
Bachelors of Arts - Psychology, Psychology
USAA October 2012 - Present
Cotten & Taylor Insurance Agency July 2011 - February 2013
Cox Communications November 2010 - July 2011
USAA February 2004 - August 2010
Skills
Insurance, Customer Service, Financial Management, Call Center, Property & Casualty..., Underwriting, Strategic Financial..., Customer Satisfaction, Process Improvement, Customer Retention, Banking, Sales, Leadership, Team Building, Vendor Management, Risk Management, Financial Services, Team Leadership, Call Centers
Education
Strayer University (VA) 2008 — 2010
Bachelor of Arts (B.A.), Business Administration and Management, General
Bryant and Stratton College 1992 — 1994
Associate of Science (A.S.), Medical/Clinical Assistant
USAA June 2015 - Present
Skills
Leadership, Databases, Business Intelligence, DataStage, ETL, Data Analysis, Research, SQL, Python, C++, Software Engineering, Software Development, Analysis, Java, Operating Systems, Linux, Security, Object Oriented Design, Algorithms, Systems Programming, Technical Writing, C, Unix, User Acceptance Testing, Oracle SQL Developer, Android Development, Software Design, Data Structures, Computer Science, PL/SQL, Subversion, Shell Scripting, Software Documentation, RTC, Squirrel, Netezza, Dimensional Modeling
Education
University of Miami 2011 — 2014
BS
Broward Community College 2008 — 2010
AS
USAA August 2013 - Present
Sessions, Fishman, Nathan & Israel, LLC April 2011 - Present
Shamy, Shipers & Lonski, P.C October 2007 - March 2011
Law Offices of Craig Terkowitz - Hanover Insurance Company September 2005 - October 2007
Stanton & Stieh, P.A March 2004 - September 2005
Donahue Hagan Klein & Newsome August 2003 - March 2004
Altman & Legband December 2002 - August 2003
McDonald, Rogers & Rizzolo March 1999 - November 2002
Schachter, Trombadore, Offen, Stanton & Pavics January 1998 - March 1999
Skills
Pleadings, Trials, Legal Assistance, Legal Research, Courts, Legal Writing, Litigation, Civil Litigation, Personal Injury, Medical Malpractice, Commercial Litigation, ProLaw, Appeals, PACER, Document Review, Administrative Law, Employment Law, Mediation, Westlaw, Legal Documents, Depositions, Litigation Support, Family Law, Motions, Wordperfect, Criminal Law, Paralegals, Wills, Trusts, Document Drafting, Personal Injury..., Legal Discovery, Insurance Law, Legal Issues, Estate Administration, Automobile Accidents, Docketing, Estate Planning, Notary Public, Criminal Defense, Arbitration, Calendaring, Alternative Dispute..., Creditors' Rights, Hearings
Education
Fairleigh Dickinson University 1991 — 1992
Paralegal Certificate, ABA Approved Paralegal Program
Caldwell College 1987 — 1991
Bachelor's Degree; BA, History
USAA November 2004 - Present
SunWest Communications Inc August 2001 - July 2004
Skills
Work Ethic, Customer Service, Compliance, Research, Liability, Negotiation, Problem Solving, People Skills, Customer Satisfaction, Teamwork, Insurance, Call Centers, Kindness, Personal Development, 10 Key, Leadership, Accounts Payable, Accounts Receivable, Accounting, E-Learning, Volunteering, Time Management, Microsoft Word, Microsoft Excel, Microsoft Office, Health, Public Speaking, Event Planning
Education
Brigham Young University - Idaho 2012 — 2019
Pikes Peak Community College 2000 — 2002
USAA February 2013 - Present
World Savings February 2001 - July 2012
Skills
Analysis, Risk Management, Banking, Management, Customer Service, Call Centers, Insurance, Financial Risk, Business Analysis, Finance, Portfolio Management, Credit, Investment Banking, Human Resources
Education
Merced high school 1987 — 1988
California State University, Fresno
business management
USAA
Skills
Customer Service, Microsoft Excel, Leadership, Financial Services, Finance
Education
Brigham Young University - Idaho
Bachelor's degree, General Studies, minor in Marriage, Home & Family & clusters of classes in Business & Communication