USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
Employee
Years
Job
Industry
Chris Hively Chris Hively's USAA Experience November 2006 - September 2009
Job Manager of Clinically Integrated Systems at Community Health Innovations
Industry Hospital & Health Care
Experience
Community Health Innovations June 2014 - Present
Community Health Innovations August 2013 - June 2014
Sutter Physician Services October 2011 - August 2013
Sutter Physician Services September 2009 - October 2011
USAA November 2006 - September 2009
Skills
Process Improvement, Healthcare, Healthcare Information..., HIPAA, Project Management, EHR, Strategic Planning, Program Management, Analysis, Leadership, Healthcare Management, Revenue Cycle, Business Analysis, Training, Managed Care, Customer Service, Team Building, Budgets, Financial Analysis, Visio
Education
CSU Sacramento 2010 — 2011
Master of Business Administration (M.B.A.)
UC Davis 2002 — 2006
BA, Economics
Community Health Innovations June 2014 - Present
Community Health Innovations August 2013 - June 2014
Sutter Physician Services October 2011 - August 2013
Sutter Physician Services September 2009 - October 2011
USAA November 2006 - September 2009
Skills
Process Improvement, Healthcare, Healthcare Information..., HIPAA, Project Management, EHR, Strategic Planning, Program Management, Analysis, Leadership, Healthcare Management, Revenue Cycle, Business Analysis, Training, Managed Care, Customer Service, Team Building, Budgets, Financial Analysis, Visio
Education
CSU Sacramento 2010 — 2011
Master of Business Administration (M.B.A.)
UC Davis 2002 — 2006
BA, Economics
Rickey Watson AFIS Rickey Watson AFIS's USAA Experience May 1989 - June 2005
Job Senior Commercial Underwriter at Nationwide Agribusiness
Industry Insurance
Experience
Nationwide Insurance February 2010 - Present
Echo Blue Bookkeeping and Consulting 1991 - Present
Allied Insurance June 2005 - January 2010
USAA May 1989 - June 2005
Progressive Insurance April 1982 - May 1989
Skills
AFIS, Property & Casualty..., Underwriting, Insurance, Legal Liability, Umbrella Insurance, Risk Management, Claim, Inland Marine, Financial Risk, Commercial Lines, Analysis, Casualty, Commercial Insurance, Liability, Casualty Insurance, General Insurance, Professional Liability
Education
CSU Sacramento
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Nationwide Insurance February 2010 - Present
Echo Blue Bookkeeping and Consulting 1991 - Present
Allied Insurance June 2005 - January 2010
USAA May 1989 - June 2005
Progressive Insurance April 1982 - May 1989
Skills
AFIS, Property & Casualty..., Underwriting, Insurance, Legal Liability, Umbrella Insurance, Risk Management, Claim, Inland Marine, Financial Risk, Commercial Lines, Analysis, Casualty, Commercial Insurance, Liability, Casualty Insurance, General Insurance, Professional Liability
Education
CSU Sacramento
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Raul Torres, Jr. Raul Torres, Jr.'s USAA Experience January 2008 - June 2010
Job HR Professional at Office of Systems Integration
Industry Human Resources
Experience
Office of Systems Integration March 2013 - Present
CalTrans - State of CA July 2011 - March 2013
CalTrans - State of CA June 2010 - June 2011
USAA January 2008 - June 2010
Education
California State University-Sacramento 2001 — 2005
Bachelor of Arts (B.A.), Communication, General
Office of Systems Integration March 2013 - Present
CalTrans - State of CA July 2011 - March 2013
CalTrans - State of CA June 2010 - June 2011
USAA January 2008 - June 2010
Education
California State University-Sacramento 2001 — 2005
Bachelor of Arts (B.A.), Communication, General
Heather Alpert Heather Alpert's USAA Experience February 2007 - December 2007
Job Seeking challenging work in investigative fields.
Industry Government Relations
Experience
PetSmart May 2009 - Present
Assemblymember Jim Frazier September 2013 - December 2013
USAA February 2007 - December 2007
Lowe's Home Improvement April 2002 - February 2007
Skills
Government Advocacy, Government, Animals, Civil Rights, Constitutional Law, Criminal Justice, Customer Service, Analysis, Interviews, Loss Prevention, Phone Etiquette, Writing, Public Speaking, Sales, Time Management, Community Outreach, Microsoft Excel
Education
CSU Sacramento 2011 — 2013
Bachelor's degree, Political Science and Government
Solano Community College 2007 — 2011
Associate of Arts (A.A.), Associates of Science, General Studies, Criminal Justice
PetSmart May 2009 - Present
Assemblymember Jim Frazier September 2013 - December 2013
USAA February 2007 - December 2007
Lowe's Home Improvement April 2002 - February 2007
Skills
Government Advocacy, Government, Animals, Civil Rights, Constitutional Law, Criminal Justice, Customer Service, Analysis, Interviews, Loss Prevention, Phone Etiquette, Writing, Public Speaking, Sales, Time Management, Community Outreach, Microsoft Excel
Education
CSU Sacramento 2011 — 2013
Bachelor's degree, Political Science and Government
Solano Community College 2007 — 2011
Associate of Arts (A.A.), Associates of Science, General Studies, Criminal Justice
Sunil Punjabi, MBA Sunil Punjabi, MBA's USAA Experience June 2010 - October 2011
Job Sunil Punjabi Real Estate Group Keller Williams
Industry Real Estate
Experience
Sunil Punjabi Real Estate Group - Keller Williams September 2014 - Present
Axeon Specialty Products December 2013 - August 2014
Argo Group International Holdings, Ltd. October 2011 - December 2013
Argo Group October 2011 - June 2012
USAA June 2010 - October 2011
CPS Energy September 2008 - February 2010
Capital Group 2001 - 2007
Ingram Micro 2000 - 2001
Prudential 1997 - 2000
Catapult Software Training 1995 - 1997
Skills
Vendor Relations, Program Management, Systems Engineering, Data Center, Requirements Analysis, Vendor Management, IT Strategy, Process Improvement, Integration, Change Management, Analysis, Problem Solving, Budgeting, Business Analysis, Disaster Recovery, Team Leadership, IT Management, Negotiation, Team Building, Troubleshooting, Planning, Architecture, SAP, SQL, ERP, SDLC, Windows, Operating Systems, IT Operations, Microsoft Office, Telecommunications, Administration, Outsourcing, Access, Strategic Planning, Operations Management, Visio, EAI, Servers, Cross-functional Team..., SLA, Deployment, Enterprise Architecture, MS Project, IT Service Management, Project Planning, Budgets, System Administration, System Deployment, Software Development
Education
The University of Texas at San Antonio 2008 — 2010
MBA, Master of Business Administration
California State University-Long Beach
Systems engineering, Systems Engineering
Sunil Punjabi Real Estate Group - Keller Williams September 2014 - Present
Axeon Specialty Products December 2013 - August 2014
Argo Group International Holdings, Ltd. October 2011 - December 2013
Argo Group October 2011 - June 2012
USAA June 2010 - October 2011
CPS Energy September 2008 - February 2010
Capital Group 2001 - 2007
Ingram Micro 2000 - 2001
Prudential 1997 - 2000
Catapult Software Training 1995 - 1997
Skills
Vendor Relations, Program Management, Systems Engineering, Data Center, Requirements Analysis, Vendor Management, IT Strategy, Process Improvement, Integration, Change Management, Analysis, Problem Solving, Budgeting, Business Analysis, Disaster Recovery, Team Leadership, IT Management, Negotiation, Team Building, Troubleshooting, Planning, Architecture, SAP, SQL, ERP, SDLC, Windows, Operating Systems, IT Operations, Microsoft Office, Telecommunications, Administration, Outsourcing, Access, Strategic Planning, Operations Management, Visio, EAI, Servers, Cross-functional Team..., SLA, Deployment, Enterprise Architecture, MS Project, IT Service Management, Project Planning, Budgets, System Administration, System Deployment, Software Development
Education
The University of Texas at San Antonio 2008 — 2010
MBA, Master of Business Administration
California State University-Long Beach
Systems engineering, Systems Engineering
Jason Meyer, A+ Jason Meyer, A+'s USAA Experience June 2015 - July 2015
Job Technical Data Analyst for Wells Fargo
Industry Financial Services
Experience
Wells Fargo August 2015 - Present
Hewlett-Packard June 2014 - Present
USAA June 2015 - July 2015
Catholic Charities of Arizona November 2012 - June 2014
Chubb May 2011 - November 2012
USAA July 2008 - May 2011
Best Buy October 2003 - July 2008
Skills
Project Management, Computer Literate, Technical Background, Computer Hardware, Customer Service, Problem Solving, Analytical Skills, Multitasker, Organizational Skills, Communication, Microsoft Office, Insurance, Negotiation, Investigation, Written & Oral..., Critical Thinking, Research Skills, Administration, Leadership, Outlook, Team Leadership, Training
Education
California State University-Sacramento 2001 — 2007
BS, Business Administration and Management, General
Wells Fargo August 2015 - Present
Hewlett-Packard June 2014 - Present
USAA June 2015 - July 2015
Catholic Charities of Arizona November 2012 - June 2014
Chubb May 2011 - November 2012
USAA July 2008 - May 2011
Best Buy October 2003 - July 2008
Skills
Project Management, Computer Literate, Technical Background, Computer Hardware, Customer Service, Problem Solving, Analytical Skills, Multitasker, Organizational Skills, Communication, Microsoft Office, Insurance, Negotiation, Investigation, Written & Oral..., Critical Thinking, Research Skills, Administration, Leadership, Outlook, Team Leadership, Training
Education
California State University-Sacramento 2001 — 2007
BS, Business Administration and Management, General
Mark Schumann Mark Schumann's USAA Experience October 2003 - April 2005
Job Sr. Project Manager at The Word & Brown Companies
Industry Insurance
Experience
Pacific Life August 2013 - March 2014
Capital Group September 2010 - August 2013
Capital Group April 2005 - August 2010
USAA October 2003 - April 2005
Boeing 2001 - 2003
Boeing 1997 - 2001
Boeing 1994 - 1997
Boeing 1988 - 1994
Skills
PMO, Program Management, Business Management, PMP, Project Portfolio..., IT Operations, IT Governance, IT Management, IT Strategy, Process Improvement, Portfolio Management, Business Analysis, Change Management, Vendor Relations, Team Leadership, Strategic Planning, Leadership Development, SDLC, Risk Mitigation, Team Building, COBIT, Risk Management, Governance, Integration, MS Project, Management, Project Management, Vendor Management, Analysis, Microsoft Project
Education
California State University-Long Beach 1983 — 1988
BS, Engineering
Pacific Life August 2013 - March 2014
Capital Group September 2010 - August 2013
Capital Group April 2005 - August 2010
USAA October 2003 - April 2005
Boeing 2001 - 2003
Boeing 1997 - 2001
Boeing 1994 - 1997
Boeing 1988 - 1994
Skills
PMO, Program Management, Business Management, PMP, Project Portfolio..., IT Operations, IT Governance, IT Management, IT Strategy, Process Improvement, Portfolio Management, Business Analysis, Change Management, Vendor Relations, Team Leadership, Strategic Planning, Leadership Development, SDLC, Risk Mitigation, Team Building, COBIT, Risk Management, Governance, Integration, MS Project, Management, Project Management, Vendor Management, Analysis, Microsoft Project
Education
California State University-Long Beach 1983 — 1988
BS, Engineering
John Gruelle John Gruelle's USAA Experience April 2008 - February 2011
Job Sole Proprietor / Technician at Great Byte Computers
Industry Information Technology and Services
Experience
Great Byte Computers August 2007 - Present
ClickAway July 2012 - August 2013
Proven Insurance Services, Inc September 2011 - November 2011
Esurance April 2011 - July 2011
USAA April 2008 - February 2011
Toshiba Business Solutions August 2006 - August 2007
Rand Technology June 2005 - July 2005
Skills
Customer Service, Sales, Property & Casualty..., Microsoft Office, Freelance Writing, Executive Reporting, Client Development, Social Media Marketing, Computer Repair, Retail Banking, Car Loans, Conflict Resolution, Team Leadership, Project Management, Clerical Skills, Wireless Networking, Microsoft Exchange, Windows Server, Management, Cloud Computing
Education
California State University-Northridge 2002 — 2006
Bachelor of Science (B.S.), International Business, 3.3
Great Byte Computers August 2007 - Present
ClickAway July 2012 - August 2013
Proven Insurance Services, Inc September 2011 - November 2011
Esurance April 2011 - July 2011
USAA April 2008 - February 2011
Toshiba Business Solutions August 2006 - August 2007
Rand Technology June 2005 - July 2005
Skills
Customer Service, Sales, Property & Casualty..., Microsoft Office, Freelance Writing, Executive Reporting, Client Development, Social Media Marketing, Computer Repair, Retail Banking, Car Loans, Conflict Resolution, Team Leadership, Project Management, Clerical Skills, Wireless Networking, Microsoft Exchange, Windows Server, Management, Cloud Computing
Education
California State University-Northridge 2002 — 2006
Bachelor of Science (B.S.), International Business, 3.3
Susanne Brigitte Braun Susanne Brigitte Braun's USAA Experience October 2012 - Present
Job Executive Director, Talent Acquisition at USAA
Industry Insurance
Experience
USAA October 2012 - Present
Argo Group International Holdings, Ltd. April 2012 - September 2012
The Hartford Insurance Group April 2006 - March 2012
Skills
Recruiting, Talent Management, Talent Acquisition, Business Analysis, Analytics, Management, Change Management, Great Motivator, Client Development, Strategic Sourcing, Building Relationships, Trust Management, Reliability, Professional..., Team Leadership, Team Building, Cross-functional Team..., Collaboration, Workers Compensation, Personnel Management, Performance Management, Strategic Planning, Sourcing, Forecasting, Insurance, Leadership, Employee Benefits, Employee Relations, Human Resources, Organizational..., Temporary Placement, Onboarding, College Recruiting, Applicant Tracking..., Taleo, Internet Recruiting, Employee Engagement, Interviews, Technical Recruiting, Succession Planning, Benefits Negotiation, Workforce Planning, Staffing Services, Screening Resumes, Hiring, HRIS, Executive Search, Deferred Compensation, Employer Branding, PeopleSoft
Education
California State University-Long Beach
Masters, Industrial / Organizational Psychology
USAA October 2012 - Present
Argo Group International Holdings, Ltd. April 2012 - September 2012
The Hartford Insurance Group April 2006 - March 2012
Skills
Recruiting, Talent Management, Talent Acquisition, Business Analysis, Analytics, Management, Change Management, Great Motivator, Client Development, Strategic Sourcing, Building Relationships, Trust Management, Reliability, Professional..., Team Leadership, Team Building, Cross-functional Team..., Collaboration, Workers Compensation, Personnel Management, Performance Management, Strategic Planning, Sourcing, Forecasting, Insurance, Leadership, Employee Benefits, Employee Relations, Human Resources, Organizational..., Temporary Placement, Onboarding, College Recruiting, Applicant Tracking..., Taleo, Internet Recruiting, Employee Engagement, Interviews, Technical Recruiting, Succession Planning, Benefits Negotiation, Workforce Planning, Staffing Services, Screening Resumes, Hiring, HRIS, Executive Search, Deferred Compensation, Employer Branding, PeopleSoft
Education
California State University-Long Beach
Masters, Industrial / Organizational Psychology
Tom Little Tom Little's USAA Experience August 2012 - Present
Job Assistant Vice President, Sourcing & Contracting at USAA
Industry Financial Services
Experience
USAA August 2012 - Present
USAA February 2010 - August 2012
USAA July 2004 - March 2010
Computer Task Group (CTG) January 1989 - June 2004
Goldome Bank September 1986 - March 1989
HSBC February 1984 - September 1986
Skills
Strategy, Contract Negotiation, Project Management, Strategic Planning, IT Service Management, Mergers & Acquisitions, Procurement, Contract Management, Project Planning, Sourcing, Team Management, Budgets, Forecasting, Negotiation, Service Delivery
Education
Canisius College 1985 — 1988
MBA
University at Buffalo 1979 — 1981
BS, Business
Erie Community College 1975 — 1979
AS, Civil Engineering Technology
USAA August 2012 - Present
USAA February 2010 - August 2012
USAA July 2004 - March 2010
Computer Task Group (CTG) January 1989 - June 2004
Goldome Bank September 1986 - March 1989
HSBC February 1984 - September 1986
Skills
Strategy, Contract Negotiation, Project Management, Strategic Planning, IT Service Management, Mergers & Acquisitions, Procurement, Contract Management, Project Planning, Sourcing, Team Management, Budgets, Forecasting, Negotiation, Service Delivery
Education
Canisius College 1985 — 1988
MBA
University at Buffalo 1979 — 1981
BS, Business
Erie Community College 1975 — 1979
AS, Civil Engineering Technology
Carol McDowell's USAA Experience March 1985 - July 2000
Job Legal Advocate at The Haven of RCS
Industry Individual & Family Services
Experience
Religious Community Services (RCS) January 2010 - Present
Florida Department of Financial Services January 2007 - June 2009
Travelers January 2002 - May 2004
USAA March 1985 - July 2000
Skills
Advocacy, Claims Handling, Claim Investigation, Claims Management, Claims Resolution, Compassion, Efficiency, Data Entry, Employee Training, insurance law, Legal, Liability, Keen Listener, Logistics, Mediation, Organization, Quality Auditing, Legal Liability
Education
California State University-Long Beach 1976 — 1978
Bachelor of Science, Criminal Justice, 3.67 GPA out of 4
Saint Petersburg Junior Collgege 1975 — 1976
Associate of Arts (A.A.), Associate of Arts
Religious Community Services (RCS) January 2010 - Present
Florida Department of Financial Services January 2007 - June 2009
Travelers January 2002 - May 2004
USAA March 1985 - July 2000
Skills
Advocacy, Claims Handling, Claim Investigation, Claims Management, Claims Resolution, Compassion, Efficiency, Data Entry, Employee Training, insurance law, Legal, Liability, Keen Listener, Logistics, Mediation, Organization, Quality Auditing, Legal Liability
Education
California State University-Long Beach 1976 — 1978
Bachelor of Science, Criminal Justice, 3.67 GPA out of 4
Saint Petersburg Junior Collgege 1975 — 1976
Associate of Arts (A.A.), Associate of Arts
Phoebe Dedman Phoebe Dedman's USAA Experience June 2013 - August 2013
Job Intern Propulsion Design Engineering at Boeing
Industry Mechanical or Industrial Engineering
Experience
Boeing June 2015 - Present
JPL (NASA's Jet Propulsion Laboratory) January 2015 - May 2015
Mars Air Systems September 2014 - January 2015
Teavana May 2014 - July 2014
American Career College March 2013 - January 2014
USAA June 2013 - August 2013
AEROSOLS LAB, University of California June 2012 - September 2012
BENE'S PIZZA AND PASTA September 2010 - April 2011
Skills
Engineering, Solidworks, Matlab, Data Analysis, AutoCAD, Project Management, Labview, Microsoft Word, Finite Element Analysis, Research, Java, Microsoft Excel, Creative Writing, Energy, Teamwork, PowerPoint, Analysis, C, Fluid Mechanics, Microsoft Office, Manufacturing, Mathematica, Catia, CAD, Mechanical Engineering, SAP Business One
Education
California State University-Long Beach 2014 — 2016
Master's Degree, Aerospace, Aeronautical and Astronautical Engineering
University of California, Irvine 2009 — 2013
B.S., Mechanical Engineering
Boeing June 2015 - Present
JPL (NASA's Jet Propulsion Laboratory) January 2015 - May 2015
Mars Air Systems September 2014 - January 2015
Teavana May 2014 - July 2014
American Career College March 2013 - January 2014
USAA June 2013 - August 2013
AEROSOLS LAB, University of California June 2012 - September 2012
BENE'S PIZZA AND PASTA September 2010 - April 2011
Skills
Engineering, Solidworks, Matlab, Data Analysis, AutoCAD, Project Management, Labview, Microsoft Word, Finite Element Analysis, Research, Java, Microsoft Excel, Creative Writing, Energy, Teamwork, PowerPoint, Analysis, C, Fluid Mechanics, Microsoft Office, Manufacturing, Mathematica, Catia, CAD, Mechanical Engineering, SAP Business One
Education
California State University-Long Beach 2014 — 2016
Master's Degree, Aerospace, Aeronautical and Astronautical Engineering
University of California, Irvine 2009 — 2013
B.S., Mechanical Engineering
william mayville william mayville's USAA Experience August 2012 - Present
Job Sr software engineer
Industry Computer Software
Experience
Raytheon April 2015 - Present
USAA August 2012 - Present
Raytheon June 2005 - August 2012
Skills
Java, C++, Ant, ClearCase, JUnit, Oracle SQL, Cognos, Spring, Software Development, Eclipse, SQL, Linux, Oracle, Agile Methodologies
Education
Cal State Fullerton 2005 — 2007
Master of Science (MS), Computer Software Engineering
Cal State Fullerton 2001 — 2005
BS, Computer Science
Raytheon April 2015 - Present
USAA August 2012 - Present
Raytheon June 2005 - August 2012
Skills
Java, C++, Ant, ClearCase, JUnit, Oracle SQL, Cognos, Spring, Software Development, Eclipse, SQL, Linux, Oracle, Agile Methodologies
Education
Cal State Fullerton 2005 — 2007
Master of Science (MS), Computer Software Engineering
Cal State Fullerton 2001 — 2005
BS, Computer Science
Elizabeth Pulver's USAA Experience January 2009 - April 2009
Job at
Industry Health, Wellness and Fitness
Experience
Interactive Health, Inc December 2014 - Present
Health Solutions September 2013 - December 2014
Plus One Health Management Inc May 2013 - August 2013
Plus One Regional Chairperson January 2009 - August 2013
Plus One Health Management Inc November 2010 - April 2013
Plus One Health Management Inc April 2009 - November 2010
USAA January 2009 - April 2009
St. Mary's University August 2006 - May 2008
Skills
Director of Personal..., Group Fitness Director, Massage Therapy Director, Regional Volunteer..., Marketing Manager, Fitness, Marketing, Strength Training, Wellness, Cpr Certified, Weight Training, Sales, Exercise Physiology, Personal Training, Time Management, Fitness Training, Customer Service, Community Outreach, Nutrition
Education
St. Mary's University 2007 — 2009
Bachelor of Arts (B.A.), Exercise and Sports Science
Cal State San Bernardino 2004 — 2007
Kinesiology and Exercise Science
Interactive Health, Inc December 2014 - Present
Health Solutions September 2013 - December 2014
Plus One Health Management Inc May 2013 - August 2013
Plus One Regional Chairperson January 2009 - August 2013
Plus One Health Management Inc November 2010 - April 2013
Plus One Health Management Inc April 2009 - November 2010
USAA January 2009 - April 2009
St. Mary's University August 2006 - May 2008
Skills
Director of Personal..., Group Fitness Director, Massage Therapy Director, Regional Volunteer..., Marketing Manager, Fitness, Marketing, Strength Training, Wellness, Cpr Certified, Weight Training, Sales, Exercise Physiology, Personal Training, Time Management, Fitness Training, Customer Service, Community Outreach, Nutrition
Education
St. Mary's University 2007 — 2009
Bachelor of Arts (B.A.), Exercise and Sports Science
Cal State San Bernardino 2004 — 2007
Kinesiology and Exercise Science
Ashley Naelon Ashley Naelon's USAA Experience October 2014 - Present
Job Enterprise Strategy and Planning at USAA
Industry Financial Services
Experience
USAA October 2014 - Present
USAA October 2013 - Present
Bank of America December 2011 - May 2013
Bank of America April 2011 - May 2012
Bank of America October 2009 - October 2011
Bank of America 2008 - 2009
Bank of America 2006 - 2008
Bank of America 2005 - 2006
Bank of America 2003 - 2005
Bank of America 2002 - 2003
Skills
Process Improvement, Six Sigma, Integration, Strategy, Business Process..., Project Management, Financial Risk, Data Analysis, Financial Services, Management, Banking, Payments, Business Continuity, Leadership, Analysis, Cross-functional Team..., Product Management, Portfolio Management, Business Strategy
Education
Capella University
B.S, Information Technology/Project management
USAA October 2014 - Present
USAA October 2013 - Present
Bank of America December 2011 - May 2013
Bank of America April 2011 - May 2012
Bank of America October 2009 - October 2011
Bank of America 2008 - 2009
Bank of America 2006 - 2008
Bank of America 2005 - 2006
Bank of America 2003 - 2005
Bank of America 2002 - 2003
Skills
Process Improvement, Six Sigma, Integration, Strategy, Business Process..., Project Management, Financial Risk, Data Analysis, Financial Services, Management, Banking, Payments, Business Continuity, Leadership, Analysis, Cross-functional Team..., Product Management, Portfolio Management, Business Strategy
Education
Capella University
B.S, Information Technology/Project management
Kevin Fontana Valassis Kevin Fontana Valassis's USAA Experience 2008 - 2010
Job Franchise Account Executive at Valassis
Industry Marketing and Advertising
Experience
Valassis June 2011 - Present
USAA 2008 - 2010
Education
CSU Sacramento 1999 — 2004
Bachelor of Arts (B.A.), Organizational Communication, General
Valassis June 2011 - Present
USAA 2008 - 2010
Education
CSU Sacramento 1999 — 2004
Bachelor of Arts (B.A.), Organizational Communication, General
Jennifer Groza Jennifer Groza's USAA Experience March 1994 - September 2009
Job Educator
Industry Primary/Secondary Education
Experience
Sutter Parkway School September 2009 - Present
Classical Conversations August 2014 - April 2015
Parkway Swimming Club May 2011 - April 2015
River City Grace Community Church March 2010 - November 2011
USAA March 1994 - September 2009
Skills
Management, Employee Management, Property & Casualty..., Insurance, Customer Service, Coaching, Time Management, Telephone Skills, Employee Training, Teaching, Mentoring, Curriculum Development, Underwriting, Risk Management, Human Resources, Communication Skills, Elementary Education, Customer Retention, Customer Relations, Process Improvement, Leadership, Academic Tutoring, Umbrella Insurance, Sales, Policy, Church Administration, Lesson Planning, Financial Reporting, Emergency Planning, Inventory, Purchasing, Volunteer Management, Volunteer Training, Workplace Safety, Pools, Board Relations, Compliance, Employee Relations, Public Relations, Financial Policies &..., Interviewing Skills, Interview Preparation, Disciplinary Action, Outlook, Microsoft Excel, Microsoft Word
Education
California State University-Sacramento 1998 — 2000
Bachelor of Arts, Communications
Sierra College
Associate of Arts, Business Administration
Sutter Parkway School September 2009 - Present
Classical Conversations August 2014 - April 2015
Parkway Swimming Club May 2011 - April 2015
River City Grace Community Church March 2010 - November 2011
USAA March 1994 - September 2009
Skills
Management, Employee Management, Property & Casualty..., Insurance, Customer Service, Coaching, Time Management, Telephone Skills, Employee Training, Teaching, Mentoring, Curriculum Development, Underwriting, Risk Management, Human Resources, Communication Skills, Elementary Education, Customer Retention, Customer Relations, Process Improvement, Leadership, Academic Tutoring, Umbrella Insurance, Sales, Policy, Church Administration, Lesson Planning, Financial Reporting, Emergency Planning, Inventory, Purchasing, Volunteer Management, Volunteer Training, Workplace Safety, Pools, Board Relations, Compliance, Employee Relations, Public Relations, Financial Policies &..., Interviewing Skills, Interview Preparation, Disciplinary Action, Outlook, Microsoft Excel, Microsoft Word
Education
California State University-Sacramento 1998 — 2000
Bachelor of Arts, Communications
Sierra College
Associate of Arts, Business Administration
Shawna Phillips Shawna Phillips's USAA Experience April 2000 - October 2000
Job Account Senior Representative
Industry Insurance
Experience
Fireman's Fund Insurance Company April 2014 - October 2014
The Millennium Group November 2011 - April 2014
Freelance/Self-employed July 2010 - November 2011
Avaunt Advantage, LLC July 2010 - March 2011
Roni Deutch, A Professional Tax Corporation December 2009 - July 2010
Francis House Career Center July 2006 - December 2006
2003 - Bakers Footwear Group December 2002 - December 2003
Realty First, Inc. May 2002 - December 2002
Mel Rapton Honda August 2001 - May 2002
USAA April 2000 - October 2000
Skills
Blogging, CRM, Editing, Facebook, Google Analytics, Management, Marketing, New Media, Online Research, Sales, Social Media, Social Media Marketing, Social Networking, Start-ups, Time Management
Education
California State University-Sacramento 2007 — 2009
B.A. degree, Communication Studies
University of California Davis 1994 — 1996
B.A, including Public Speaking and Sociology Research
Fireman's Fund Insurance Company April 2014 - October 2014
The Millennium Group November 2011 - April 2014
Freelance/Self-employed July 2010 - November 2011
Avaunt Advantage, LLC July 2010 - March 2011
Roni Deutch, A Professional Tax Corporation December 2009 - July 2010
Francis House Career Center July 2006 - December 2006
2003 - Bakers Footwear Group December 2002 - December 2003
Realty First, Inc. May 2002 - December 2002
Mel Rapton Honda August 2001 - May 2002
USAA April 2000 - October 2000
Skills
Blogging, CRM, Editing, Facebook, Google Analytics, Management, Marketing, New Media, Online Research, Sales, Social Media, Social Media Marketing, Social Networking, Start-ups, Time Management
Education
California State University-Sacramento 2007 — 2009
B.A. degree, Communication Studies
University of California Davis 1994 — 1996
B.A, including Public Speaking and Sociology Research
Eric Hendricks Eric Hendricks's USAA Experience August 2013 - Present
Job USAA Financial Advisor
Industry Financial Services
Experience
USAA August 2013 - Present
Charles Schwab August 2011 - August 2013
COUNTRY ® Financial December 2010 - August 2011
Protection One February 2010 - August 2010
Protection One Inc February 2006 - February 2010
Protection One Inc November 2004 - February 2006
Cyogenic Machinery May 1992 - November 2004
U.S. Army April 1986 - August 1989
Skills
Insurance, Access, Customer Service, Outlook, Mentoring
Education
Regis University 2006 — 2008
MBA, Finance/Accounting
California State University-Northridge 2002 — 2004
BS, Finance
USAA August 2013 - Present
Charles Schwab August 2011 - August 2013
COUNTRY ® Financial December 2010 - August 2011
Protection One February 2010 - August 2010
Protection One Inc February 2006 - February 2010
Protection One Inc November 2004 - February 2006
Cyogenic Machinery May 1992 - November 2004
U.S. Army April 1986 - August 1989
Skills
Insurance, Access, Customer Service, Outlook, Mentoring
Education
Regis University 2006 — 2008
MBA, Finance/Accounting
California State University-Northridge 2002 — 2004
BS, Finance
Bill Rhoades Bill Rhoades's USAA Experience January 1998 - February 2006
Job Stationary Engineer I
Industry Facilities Services
Experience
The County of Sacramento April 2007 - Present
Parrot Island Printing January 2000 - Present
Point West Corporate Plaza June 2006 - April 2007
USAA January 1998 - February 2006
NEC Electronics January 1991 - December 1998
Education
California State University-Sacramento 2000 — 2001
Facilities Management
The County of Sacramento April 2007 - Present
Parrot Island Printing January 2000 - Present
Point West Corporate Plaza June 2006 - April 2007
USAA January 1998 - February 2006
NEC Electronics January 1991 - December 1998
Education
California State University-Sacramento 2000 — 2001
Facilities Management
Susan Berte' Susan Berte''s USAA Experience July 2007 - April 2010
Job Mortgage Loan Processor
Industry Banking
Experience
Randolph Brooks Federal Credit Union May 2010 - Present
USAA July 2007 - April 2010
Education
California State University-Sacramento 1974 — 1978
Randolph Brooks Federal Credit Union May 2010 - Present
USAA July 2007 - April 2010
Education
California State University-Sacramento 1974 — 1978
Colleen Slaughter Colleen Slaughter's USAA Experience January 1990 - June 2005
Job Independent Insurance Specialist
Industry Insurance
Experience
Hunter--Johnson Insurance Associates July 2010 - Present
Pawz Apparel October 2008 - September 2009
Slaughter Enterprises March 2007 - October 2008
Brooke Insurance July 2005 - October 2006
USAA January 1990 - June 2005
Education
California State University-Sacramento 1983 — 1987
BS, Finance
Hunter--Johnson Insurance Associates July 2010 - Present
Pawz Apparel October 2008 - September 2009
Slaughter Enterprises March 2007 - October 2008
Brooke Insurance July 2005 - October 2006
USAA January 1990 - June 2005
Education
California State University-Sacramento 1983 — 1987
BS, Finance
Frank Mammoliti Frank Mammoliti's USAA Experience February 2010 - August 2012
Job Diabetic Therapy Associate at Medtronic Diabetes
Industry Medical Devices
Experience
Medtronic Diabetes December 2012 - Present
USAA February 2010 - August 2012
MassMutual Financial Services December 2008 - January 2010
Raymond James Financial Services May 2007 - November 2008
Baxter BioScience December 2004 - May 2007
Zimmer April 2001 - December 2004
Skills
Customer Service
Education
Old Dominion University 1996 — 1998
MS, Education
California State University-Sacramento 1992 — 1996
BS, Physical Education
Medtronic Diabetes December 2012 - Present
USAA February 2010 - August 2012
MassMutual Financial Services December 2008 - January 2010
Raymond James Financial Services May 2007 - November 2008
Baxter BioScience December 2004 - May 2007
Zimmer April 2001 - December 2004
Skills
Customer Service
Education
Old Dominion University 1996 — 1998
MS, Education
California State University-Sacramento 1992 — 1996
BS, Physical Education
Lisa (Andolina-Arnott) McManus Lisa (Andolina-Arnott) McManus's USAA Experience August 1998 - September 2009
Job Property Unit Manager at Philadelphia Insurance
Industry Insurance
Experience
Philadelphia Insurance Companies June 2014 - Present
Travelers 2009 - May 2014
USAA August 1998 - September 2009
Skills
Casualty, Claim, Claim Investigation, Claims Management, Commercial Insurance, Insurance, Management, Property, Property Damage, Subrogation
Education
California State University-Sacramento 1999 — 2001
BS, Criminal Justice
Philadelphia Insurance Companies June 2014 - Present
Travelers 2009 - May 2014
USAA August 1998 - September 2009
Skills
Casualty, Claim, Claim Investigation, Claims Management, Commercial Insurance, Insurance, Management, Property, Property Damage, Subrogation
Education
California State University-Sacramento 1999 — 2001
BS, Criminal Justice
Eileen Viglione Moseley Eileen Viglione Moseley's USAA Experience January 1999 - January 2000
Job Communications Manager/Editor Ice Skating Institute/ Owner, Diggetty Dawg LLC
Industry Writing and Editing
Experience
Diggety Dawg LLC May 2014 - Present
Spoke International December 2010 - December 2013
Conde Nast September 2004 - December 2009
Cingular Wireless January 2000 - January 2001
USAA January 1999 - January 2000
Business Journals, Inc. April 1996 - May 1998
Newfield Publications October 1993 - April 1996
Brooks Community Newspapers July 1992 - October 1993
Trumbull Summer School Program June 1992 - August 1992
Acorn Press July 1991 - July 1992
Skills
writing, Editing, Web Content, Editorial, Copy Editing, Strategic Communications, Content Strategy, Magazines, Publishing, digital content, Digital Marketing, Public Speaking, Designing, Fact-checking, InCopy, Line Editing, Ap Style, Chicago Manual, Feature Articles, Freelance Writing, Headline Writing, Web Editing, Rewriting, Publications, Text Editing, Journalism, Ghostwriting, Microsoft Office, Blogging, Newsletters
Education
University of Massachusetts, Amherst
BA, cum laude, Communications
Trumbull High School
California State University-Northridge
Diggety Dawg LLC May 2014 - Present
Spoke International December 2010 - December 2013
Conde Nast September 2004 - December 2009
Cingular Wireless January 2000 - January 2001
USAA January 1999 - January 2000
Business Journals, Inc. April 1996 - May 1998
Newfield Publications October 1993 - April 1996
Brooks Community Newspapers July 1992 - October 1993
Trumbull Summer School Program June 1992 - August 1992
Acorn Press July 1991 - July 1992
Skills
writing, Editing, Web Content, Editorial, Copy Editing, Strategic Communications, Content Strategy, Magazines, Publishing, digital content, Digital Marketing, Public Speaking, Designing, Fact-checking, InCopy, Line Editing, Ap Style, Chicago Manual, Feature Articles, Freelance Writing, Headline Writing, Web Editing, Rewriting, Publications, Text Editing, Journalism, Ghostwriting, Microsoft Office, Blogging, Newsletters
Education
University of Massachusetts, Amherst
BA, cum laude, Communications
Trumbull High School
California State University-Northridge
Helen Sandwick MSc MBA's USAA Experience December 2012 - April 2013
Job SAP Business Intelligence Consultant at Department of Justice Executive Office for U.S. Attorneys (USAEO)
Industry Information Technology and Services
Experience
Department of Justice Executive Office for U.S. Attorneys (USAEO) January 2015 - Present
United States Department of Defense October 2014 - December 2014
U.S. Department of State September 2013 - October 2014
Saybrook University April 2013 - August 2013
USAA December 2012 - April 2013
Hughes Network Systems June 2012 - December 2012
Federal Energy Regulatory Commission October 2011 - June 2012
Allegis Group June 2011 - September 2011
DHHS June 2010 - May 2011
Hammerman Associates May 2009 - August 2009
Skills
Holistic Health, Nutritional..., Lifestyle Coaching, Stress Management, Interpersonal..., Wellness Coaching, Global Food Issues, Nutrition Education, Weight Loss Coaching, Time Management, Restorative Exercise, Health Education, Active Listening, Accountability, Coaching Skills, Social Media, Corporate Health, Business Intelligence, Data Visualization, Art, Oracle, Microsoft SQL Server, Crystal Reports, SQL, PL/SQL, Requirements Analysis, Dashboard, HTML, MySQL, Technical Writing, Editing, Web Intelligence, Crystal Xcelsius 2008, Toad, Tableau, Agile, Balanced Scorecard, Data Quality, Database Analysis, Momentum Matrix, Performance Improvement, SAP BO 4.0 Dashboard..., SAP BO Administration, SDLC, Program Management, Business Objects, Data Analysis, SharePoint
Education
Capella University 2013 — 2018
Doctor of Philosophy (PhD), Psychology, In Progress
Institute of Nutritional Endocrinology 2015 — 2016
NEPT (Nutritional Endocrinology Practitioner Training)
The Restorative Exercise (TM) Institute 2015 — 2016
Restorative Exercise Specialist (RES) Certification, Restorative exercise and natural alignment founded upon the principles of Biomechanics.
Institute for Integrative Nutrition (IIN) 2015 — 2015
Six Month Immersion Program, Advanced Coaching Strategies, Business Building
Institute for Integrative Nutrition (IIN) 2012 — 2013
Holistic Health Coach, Integrative Health and Nutrition
Saybrook Graduate School and Research Center 2012 — 2013
Doctor of Philosophy (PhD), Psychology
University of Maryland University College 2009 — 2012
MBA, Global Strategy
Belfast Royal Academy 1963 — 1974
Department of Justice Executive Office for U.S. Attorneys (USAEO) January 2015 - Present
United States Department of Defense October 2014 - December 2014
U.S. Department of State September 2013 - October 2014
Saybrook University April 2013 - August 2013
USAA December 2012 - April 2013
Hughes Network Systems June 2012 - December 2012
Federal Energy Regulatory Commission October 2011 - June 2012
Allegis Group June 2011 - September 2011
DHHS June 2010 - May 2011
Hammerman Associates May 2009 - August 2009
Skills
Holistic Health, Nutritional..., Lifestyle Coaching, Stress Management, Interpersonal..., Wellness Coaching, Global Food Issues, Nutrition Education, Weight Loss Coaching, Time Management, Restorative Exercise, Health Education, Active Listening, Accountability, Coaching Skills, Social Media, Corporate Health, Business Intelligence, Data Visualization, Art, Oracle, Microsoft SQL Server, Crystal Reports, SQL, PL/SQL, Requirements Analysis, Dashboard, HTML, MySQL, Technical Writing, Editing, Web Intelligence, Crystal Xcelsius 2008, Toad, Tableau, Agile, Balanced Scorecard, Data Quality, Database Analysis, Momentum Matrix, Performance Improvement, SAP BO 4.0 Dashboard..., SAP BO Administration, SDLC, Program Management, Business Objects, Data Analysis, SharePoint
Education
Capella University 2013 — 2018
Doctor of Philosophy (PhD), Psychology, In Progress
Institute of Nutritional Endocrinology 2015 — 2016
NEPT (Nutritional Endocrinology Practitioner Training)
The Restorative Exercise (TM) Institute 2015 — 2016
Restorative Exercise Specialist (RES) Certification, Restorative exercise and natural alignment founded upon the principles of Biomechanics.
Institute for Integrative Nutrition (IIN) 2015 — 2015
Six Month Immersion Program, Advanced Coaching Strategies, Business Building
Institute for Integrative Nutrition (IIN) 2012 — 2013
Holistic Health Coach, Integrative Health and Nutrition
Saybrook Graduate School and Research Center 2012 — 2013
Doctor of Philosophy (PhD), Psychology
University of Maryland University College 2009 — 2012
MBA, Global Strategy
Belfast Royal Academy 1963 — 1974
Raquel Javier Raquel Javier's USAA Experience March 2001 - March 2003
Job Industrial Security Support at JPL (NASA's Jet Propulsion Laboratory)
Industry Aviation & Aerospace
Experience
JPL (NASA's Jet Propulsion Laboratory) July 2014 - Present
US Army January 2011 - Present
The Ant Farm December 2005 - September 2009
Liberman Broadcasting - KRCA 62 March 2003 - November 2005
USAA March 2001 - March 2003
Skills
Security, Personnel Security, Security Clearance, JPAS, Physical Security, Army, Intelligence Analysis, Security Management, Military, Military Operations, Military Experience, Force Protection, Counterterrorism, Intelligence, Operational Planning, National Security, ArcGIS, GBS, CPOF, Analysis, Inspection, Standards Compliance, Employee Training, Command, HUMINT, Counterinsurgency, Weapons, Top Secret
Education
Cochise College 2011 — 2011
Associates of Applies Science, Intelligence Operations Studies, 4.0 - High Honors
Los Angeles City College 2010 — 2011
Psychology
San Antonio College 2000 — 2002
Psychology
California State University-Northridge 1998 — 2000
Psychology
JPL (NASA's Jet Propulsion Laboratory) July 2014 - Present
US Army January 2011 - Present
The Ant Farm December 2005 - September 2009
Liberman Broadcasting - KRCA 62 March 2003 - November 2005
USAA March 2001 - March 2003
Skills
Security, Personnel Security, Security Clearance, JPAS, Physical Security, Army, Intelligence Analysis, Security Management, Military, Military Operations, Military Experience, Force Protection, Counterterrorism, Intelligence, Operational Planning, National Security, ArcGIS, GBS, CPOF, Analysis, Inspection, Standards Compliance, Employee Training, Command, HUMINT, Counterinsurgency, Weapons, Top Secret
Education
Cochise College 2011 — 2011
Associates of Applies Science, Intelligence Operations Studies, 4.0 - High Honors
Los Angeles City College 2010 — 2011
Psychology
San Antonio College 2000 — 2002
Psychology
California State University-Northridge 1998 — 2000
Psychology
Raylene Herrington's USAA Experience April 2015 - Present
Job Learning Support Advisor at USSA
Industry Financial Services
Experience
USAA April 2015 - Present
Genentech August 2013 - December 2014
Southern California Edison (SCE) March 2010 - April 2013
Volt Technical Resources April 2008 - March 2010
The Cheesecake Factory May 2004 - June 2007
Skills
SAP ERP, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Lotus Notes, Adobe Acrobat, Outlook, Nuclear, Human Performance, Process Improvement, Scheduling Management, Employee Training, Training Co-ordination, Corrective Actions, Performance Improvement, Self Assessment, Industrial Safety, Nuclear Safety, Nuclear Power Plants, Project Management, Project Analysis, Program Analysis, Visio, Leadership, Data Analysis, Time Management, Customer Service, Performance Analysis, Training, Analysis, Business Process..., Root Cause Analysis, Cause & Effect Diagram, Causal Analysis, Root Cause Problem..., Management, Project Planning, Policy, Procedure Development, Software Documentation, Troubleshooting, Human Resources, ADDIE, Team Building, NERC, Supervisory Skills, Reactor
Education
IT University Online 2014 — 2015
Project Management Cerification, Project Management
California State University-Monterey Bay 1999 — 2004
Bachelor of Arts (B.A.), Teledramtic Arts And Technology
USAA April 2015 - Present
Genentech August 2013 - December 2014
Southern California Edison (SCE) March 2010 - April 2013
Volt Technical Resources April 2008 - March 2010
The Cheesecake Factory May 2004 - June 2007
Skills
SAP ERP, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Lotus Notes, Adobe Acrobat, Outlook, Nuclear, Human Performance, Process Improvement, Scheduling Management, Employee Training, Training Co-ordination, Corrective Actions, Performance Improvement, Self Assessment, Industrial Safety, Nuclear Safety, Nuclear Power Plants, Project Management, Project Analysis, Program Analysis, Visio, Leadership, Data Analysis, Time Management, Customer Service, Performance Analysis, Training, Analysis, Business Process..., Root Cause Analysis, Cause & Effect Diagram, Causal Analysis, Root Cause Problem..., Management, Project Planning, Policy, Procedure Development, Software Documentation, Troubleshooting, Human Resources, ADDIE, Team Building, NERC, Supervisory Skills, Reactor
Education
IT University Online 2014 — 2015
Project Management Cerification, Project Management
California State University-Monterey Bay 1999 — 2004
Bachelor of Arts (B.A.), Teledramtic Arts And Technology
Diane Roswald Diane Roswald's USAA Experience November 1993 - September 2009
Job Office Administration
Industry Insurance
Experience
Franchise Tax Board January 2011 - January 2012
USAA November 1993 - September 2009
Carol Tippett Design Consultants June 1986 - July 1993
Skills
Superior organizational..., Superior written &..., Superior Work Ethic, General Office..., Extensive customer..., Excellent verbal and..., Time Management, Outlook, Microsoft Excel, Coaching, Insurance, Customer Service
Education
California State University-Sacramento 1985 — 1988
Bachelor of Arts (B.A.), Interior Design
Franchise Tax Board January 2011 - January 2012
USAA November 1993 - September 2009
Carol Tippett Design Consultants June 1986 - July 1993
Skills
Superior organizational..., Superior written &..., Superior Work Ethic, General Office..., Extensive customer..., Excellent verbal and..., Time Management, Outlook, Microsoft Excel, Coaching, Insurance, Customer Service
Education
California State University-Sacramento 1985 — 1988
Bachelor of Arts (B.A.), Interior Design
Mark Hicks, PHR, MSOD Mark Hicks, PHR, MSOD's USAA Experience August 2005 - August 2010
Job Senior HR Generalist
Industry Farming
Experience
PRA Group (Nasdaq: PRAA) August 2015 - Present
HM Clause June 2014 - August 2015
Rabobank February 2012 - June 2014
United Natural Foods January 2011 - February 2012
USAA August 2005 - August 2010
US Army May 1994 - May 1998
Skills
Employee Relations, Organizational..., Benefits Administration, HR Policies, Performance Management, Talent Acquisition, Recruiting, Succession Planning, Interviews, Human Resources, Policy, Employee Benefits, Leadership, Coaching, Sourcing, Personnel Management, Applicant Tracking..., Change Management, Call Centers, New Hire Orientations, Hiring, Management, College Recruiting, Onboarding, Training
Education
University of San Francisco 2007 — 2009
Masters, Organizational Development
California State University-Sacramento 2001 — 2002
BS, Human Resources Management
PRA Group (Nasdaq: PRAA) August 2015 - Present
HM Clause June 2014 - August 2015
Rabobank February 2012 - June 2014
United Natural Foods January 2011 - February 2012
USAA August 2005 - August 2010
US Army May 1994 - May 1998
Skills
Employee Relations, Organizational..., Benefits Administration, HR Policies, Performance Management, Talent Acquisition, Recruiting, Succession Planning, Interviews, Human Resources, Policy, Employee Benefits, Leadership, Coaching, Sourcing, Personnel Management, Applicant Tracking..., Change Management, Call Centers, New Hire Orientations, Hiring, Management, College Recruiting, Onboarding, Training
Education
University of San Francisco 2007 — 2009
Masters, Organizational Development
California State University-Sacramento 2001 — 2002
BS, Human Resources Management
Avery Earwood's USAA Experience 1998 - 2000
Job VP, Analytics & Data Science at Evariant
Industry Hospital & Health Care
Experience
Evariant March 2015 - Present
SAS January 2012 - Present
Independent Health July 2010 - January 2012
A&S Enterprises February 2010 - August 2010
BlueCross BlueShield of Tennessee January 2009 - February 2010
Healthways Inc March 2006 - January 2009
Thermo Fisher Scientific August 2004 - March 2006
HealthHelp 2003 - 2004
JPMorgan Chase 2000 - 2003
USAA 1998 - 2000
Skills
Strategic Planning, Innovation Consulting, Process Improvement, Analytics, Six Sigma, Healthcare, Healthcare Information..., Change Management, Business Intelligence, Business Analysis, Program Management, Executive Management, Leadership Development, Organizational..., Vendor Management, Management, Business Process..., Leadership, Business Process, Enterprise Architecture, Customer Service, Cross-functional Team..., Integration, SDLC, Project Management, Visio
Education
Capella University 2010 — 2012
MBA
Capella University 2004 — 2009
BS
Evariant March 2015 - Present
SAS January 2012 - Present
Independent Health July 2010 - January 2012
A&S Enterprises February 2010 - August 2010
BlueCross BlueShield of Tennessee January 2009 - February 2010
Healthways Inc March 2006 - January 2009
Thermo Fisher Scientific August 2004 - March 2006
HealthHelp 2003 - 2004
JPMorgan Chase 2000 - 2003
USAA 1998 - 2000
Skills
Strategic Planning, Innovation Consulting, Process Improvement, Analytics, Six Sigma, Healthcare, Healthcare Information..., Change Management, Business Intelligence, Business Analysis, Program Management, Executive Management, Leadership Development, Organizational..., Vendor Management, Management, Business Process..., Leadership, Business Process, Enterprise Architecture, Customer Service, Cross-functional Team..., Integration, SDLC, Project Management, Visio
Education
Capella University 2010 — 2012
MBA
Capella University 2004 — 2009
BS
Lori Cripe Lori Cripe's USAA Experience July 1985 - October 1991
Job Transcriptionist at Self
Industry Writing and Editing
Experience
Self January 1995 - Present
USAA July 1985 - October 1991
Skills
Medical Transcription, Typing 100+ wpm, Transcription, Transcription Services, Proofreading, Audio Transcription, Transcribing, Medical Terminology, Shorthand, Online Research, Data Entry, Dictaphone, Medical Records, Wordperfect
Education
CSU Sacramento
Business/Nursing
Wright State University
Self January 1995 - Present
USAA July 1985 - October 1991
Skills
Medical Transcription, Typing 100+ wpm, Transcription, Transcription Services, Proofreading, Audio Transcription, Transcribing, Medical Terminology, Shorthand, Online Research, Data Entry, Dictaphone, Medical Records, Wordperfect
Education
CSU Sacramento
Business/Nursing
Wright State University
Ruth Ann Tyner, CFP Ruth Ann Tyner, CFP's USAA Experience September 2012 - Present
Job Director of Wealth Management, Los Angeles/Irvine with USAA
Industry Investment Management
Experience
USAA September 2012 - Present
Piedmont Capital Distributors May 2011 - September 2012
Washington Mutual Bank 1984 - 2006
Washington Mutual Bank 1984 - 2006
Education
College of Financial Planning 1988 — 1991
CFP, Certified Financial Planner
California State University-Fullerton 1979 — 1984
BS, Human Services
USAA September 2012 - Present
Piedmont Capital Distributors May 2011 - September 2012
Washington Mutual Bank 1984 - 2006
Washington Mutual Bank 1984 - 2006
Education
College of Financial Planning 1988 — 1991
CFP, Certified Financial Planner
California State University-Fullerton 1979 — 1984
BS, Human Services
Dan Hardmeyer's USAA Experience August 1990 - July 2006
Job Training Specialist at Nationwide
Industry Insurance
Experience
Nationwide December 2014 - Present
Nationwide September 2013 - Present
Nationwide Insurance July 2006 - September 2013
USAA August 1990 - July 2006
Skills
Insurance, Underwriting, Casualty, Liability, Property & Casualty..., Umbrella Insurance, Commercial Insurance, Process Improvement, Management, Training, General Insurance, Legal Liability, Commercial Lines, Homeowners, Property Damage, Inland Marine, Liability Analysis, CPCU, Life Insurance, Claims Management, Casualty Insurance
Education
California State University-Sacramento 1983 — 1988
BS, Business Administration, Marketing Concentration
Nationwide December 2014 - Present
Nationwide September 2013 - Present
Nationwide Insurance July 2006 - September 2013
USAA August 1990 - July 2006
Skills
Insurance, Underwriting, Casualty, Liability, Property & Casualty..., Umbrella Insurance, Commercial Insurance, Process Improvement, Management, Training, General Insurance, Legal Liability, Commercial Lines, Homeowners, Property Damage, Inland Marine, Liability Analysis, CPCU, Life Insurance, Claims Management, Casualty Insurance
Education
California State University-Sacramento 1983 — 1988
BS, Business Administration, Marketing Concentration
Jolana Howard Jolana Howard's USAA Experience March 2007 - February 2011
Job Photographer
Industry Arts and Crafts
Experience
Photography by Jolana 1997 - Present
USAA March 2007 - February 2011
REI October 2005 - March 2007
Skills
Photography, Customer Service, Telephone Skills, Outlook, Digital Photography, Data Entry, Photoshop
Education
California State University-Sacramento 2002 — 2005
Bachelor of Arts (B.A.), Photography
Sierra College 1999 — 2002
AA, General Education
Photography by Jolana 1997 - Present
USAA March 2007 - February 2011
REI October 2005 - March 2007
Skills
Photography, Customer Service, Telephone Skills, Outlook, Digital Photography, Data Entry, Photoshop
Education
California State University-Sacramento 2002 — 2005
Bachelor of Arts (B.A.), Photography
Sierra College 1999 — 2002
AA, General Education
Douglas Maki Douglas Maki's USAA Experience January 2010 - Present
Job Software Developer and Integrator I at USAA
Industry Information Technology and Services
Experience
USAA January 2010 - Present
Skills
Databases, SQL, Java, Agile Methodologies, Software Development, Unix, Visual Studio, Oracle, Microsoft Excel, SDLC, Visual Basic, PL/SQL, Linux, Scrum, Requirements Analysis, C, Database Design, SharePoint, PHP, Enterprise Architecture, Programming, Software Engineering, Visio, Systems Analysis, Leadership, XML
Education
Cameron University 2005 — 2009
Bachelor of Science, Computer Information Systems, Networking, Database, SQL, JAVA, C++, COBOL, VB
USAA January 2010 - Present
Skills
Databases, SQL, Java, Agile Methodologies, Software Development, Unix, Visual Studio, Oracle, Microsoft Excel, SDLC, Visual Basic, PL/SQL, Linux, Scrum, Requirements Analysis, C, Database Design, SharePoint, PHP, Enterprise Architecture, Programming, Software Engineering, Visio, Systems Analysis, Leadership, XML
Education
Cameron University 2005 — 2009
Bachelor of Science, Computer Information Systems, Networking, Database, SQL, JAVA, C++, COBOL, VB
Susan (Kohout) Wetklow, CPCU's USAA Experience June 2003 - March 2007
Job Product Management Analyst
Industry Insurance
Experience
Esurance September 2013 - Present
Esurance October 2012 - September 2013
Esurance October 2010 - October 2012
United Services Automobile Association (USAA) September 2008 - September 2009
Esurance April 2007 - September 2008
USAA June 2003 - March 2007
Skills
Underwriting, Process Improvement, Leadership, Customer Satisfaction, Insurance, Property & Casualty..., Liability, Microsoft Excel, Outlook, Customer Service, Training, Management, Analysis, General Insurance, Casualty Insurance, Claim, Risk Management
Education
California State University-Sacramento 2015 — 2018
Master of Business Administration (M.B.A.)
American Society for Quality
Certified Quality Auditor
American Institute for CPCU
CPCU
California State University, Sacramento
BS
Esurance September 2013 - Present
Esurance October 2012 - September 2013
Esurance October 2010 - October 2012
United Services Automobile Association (USAA) September 2008 - September 2009
Esurance April 2007 - September 2008
USAA June 2003 - March 2007
Skills
Underwriting, Process Improvement, Leadership, Customer Satisfaction, Insurance, Property & Casualty..., Liability, Microsoft Excel, Outlook, Customer Service, Training, Management, Analysis, General Insurance, Casualty Insurance, Claim, Risk Management
Education
California State University-Sacramento 2015 — 2018
Master of Business Administration (M.B.A.)
American Society for Quality
Certified Quality Auditor
American Institute for CPCU
CPCU
California State University, Sacramento
BS
Pamela Allen Pamela Allen's USAA Experience 2003 - 2005
Job National Vendor Team Manager at Farmers Insurance Group of Companies
Industry Insurance
Experience
Farmers Insurance Group of Companies September 2014 - Present
Farmers Insurance July 2012 - September 2014
USAA 2003 - 2005
Skills
Customer Service, Microsoft Excel, Outlook, Microsoft Word, Microsoft Office, PowerPoint, Windows, English, Strategic Planning, Insurance, Negotiation, Team Building, Property & Casualty..., Human Resources, Leadership
Education
CPCU Designation
Golden Gate University 1989 — 1993
Master of Business Administration (M.B.A.), Management
California State University-Sacramento 1982 — 1987
Bachelor's degree in Business Administration, Marketing
Farmers Insurance Group of Companies September 2014 - Present
Farmers Insurance July 2012 - September 2014
USAA 2003 - 2005
Skills
Customer Service, Microsoft Excel, Outlook, Microsoft Word, Microsoft Office, PowerPoint, Windows, English, Strategic Planning, Insurance, Negotiation, Team Building, Property & Casualty..., Human Resources, Leadership
Education
CPCU Designation
Golden Gate University 1989 — 1993
Master of Business Administration (M.B.A.), Management
California State University-Sacramento 1982 — 1987
Bachelor's degree in Business Administration, Marketing
Ashley Neil Ashley Neil's USAA Experience March 2014 - September 2014
Job Chartiers Center
Industry Mental Health Care
Experience
Chartiers Center July 2015 - Present
Jamberry Nails January 2014 - Present
Private Lessons December 2009 - Present
Private Lessons December 2009 - Present
Private Lessons December 2009 - Present
Laurelview June 2001 - Present
Chartiers Center October 2014 - July 2015
USAA March 2014 - September 2014
The Meadows Racetrack and Casino June 2010 - March 2014
Rite Aid Pharmacy August 2008 - May 2010
Skills
Piano, Music, Guitar, Singing, Event Management, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Fundraising, Time Management, Community Outreach, Microsoft Excel, Musical Theatre, Research, Event Planning, Public Speaking
Education
California University of Pennsylvania 2008 — 2009
Bachelor's degree, Liberal Arts and Sciences, General Studies and Humanities
Seton Hill University 2004 — 2008
N/A, Music Therapy
Chartiers Center July 2015 - Present
Jamberry Nails January 2014 - Present
Private Lessons December 2009 - Present
Private Lessons December 2009 - Present
Private Lessons December 2009 - Present
Laurelview June 2001 - Present
Chartiers Center October 2014 - July 2015
USAA March 2014 - September 2014
The Meadows Racetrack and Casino June 2010 - March 2014
Rite Aid Pharmacy August 2008 - May 2010
Skills
Piano, Music, Guitar, Singing, Event Management, Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Fundraising, Time Management, Community Outreach, Microsoft Excel, Musical Theatre, Research, Event Planning, Public Speaking
Education
California University of Pennsylvania 2008 — 2009
Bachelor's degree, Liberal Arts and Sciences, General Studies and Humanities
Seton Hill University 2004 — 2008
N/A, Music Therapy
Jim Goble Jim Goble's USAA Experience 1986 - 2001
Job Experienced Business Analyst
Industry Financial Services
Experience
Sirius Computer Solutions December 2008 - August 2011
KCI Medical 2007 - 2008
Fiserv Health 2005 - 2006
City of San Antonio 2002 - 2005
USAA 1986 - 2001
Skills
Variance Analysis, Budgeting, Analysis, Contract Negotiation, Strategic Planning, Business Analysis, Forecasting, Contract Management, Data Analysis, Financial Analysis, Budgets, Negotiation, Management, Leadership, Human Resources
Education
California State University-Long Beach
BS, Business Administration, Management
Sirius Computer Solutions December 2008 - August 2011
KCI Medical 2007 - 2008
Fiserv Health 2005 - 2006
City of San Antonio 2002 - 2005
USAA 1986 - 2001
Skills
Variance Analysis, Budgeting, Analysis, Contract Negotiation, Strategic Planning, Business Analysis, Forecasting, Contract Management, Data Analysis, Financial Analysis, Budgets, Negotiation, Management, Leadership, Human Resources
Education
California State University-Long Beach
BS, Business Administration, Management
Kathleen Conway Kathleen Conway's USAA Experience January 1991 - February 2007
Job Professional
Industry
Experience
Travelers October 2010 - Present
The Community College Foundation April 2007 - October 2010
USAA January 1991 - February 2007
Skills
Facilities Management, Procurement Contracts, Corporate Services, Contract Negotiation, Non-profit Director, Executive..., Quality Management, Contract Management, HR Generalist, Project Management, Certified Food Manager, Real Estate Project..., Fleet Management, Marketing Strategy, Customer Relationship..., Financial Analysis, Strategic Negotiations, Data Analysis, Public Relations, Risk Management, Event Management, Change Management
Education
California State University-Sacramento
Facilities Management
Golden Gate University
Business Administration and Management, General
Travelers October 2010 - Present
The Community College Foundation April 2007 - October 2010
USAA January 1991 - February 2007
Skills
Facilities Management, Procurement Contracts, Corporate Services, Contract Negotiation, Non-profit Director, Executive..., Quality Management, Contract Management, HR Generalist, Project Management, Certified Food Manager, Real Estate Project..., Fleet Management, Marketing Strategy, Customer Relationship..., Financial Analysis, Strategic Negotiations, Data Analysis, Public Relations, Risk Management, Event Management, Change Management
Education
California State University-Sacramento
Facilities Management
Golden Gate University
Business Administration and Management, General
Cynthia Garcia Cynthia Garcia's USAA Experience 2006 - 2008
Job Senior Director, Strategic Sourcing
Industry Insurance
Experience
Stewart Title 2010 - Present
BMC Software 2009 - 2010
USAA 2006 - 2008
JPMorgan Chase 2002 - 2006
Western Integrated Networks, LLC 2000 - 2001
Lucent Technologies 1999 - 2000
Lucent Technologies, fka AT&T Corp. 1989 - 1999
Skills
Vendor Management, Cross-functional Team..., Strategic Sourcing, Sourcing, Procurement, Management, Business Strategy, Project Management, CRM, Start-ups, Risk Management, Contract Management, Negotiation, Team Building, Telecommunications, Budgets, Marketing, Human Resources, Spend Management, Process Improvement, Recruiting, Strategy, Training, Executive Management, Operations Management, Contract Negotiation, Business Process..., Change Management, Leadership, Outsourcing, Team Leadership, Program Management, Purchasing, SaaS, Forecasting, Business Development, Data Center, Business Planning, Professional Services, Enterprise Software, Strategic Planning, Pricing, Business Analysis, Management Consulting, Finance
Education
Elon University - Martha and Spencer Love School of Business 1993 — 1995
MBA, Business Administration and Management, General
Elon University - Martha and Spencer Love School of Business 1993 — 1995
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.75
Campbell University 1983 — 1986
BA, English/Communications
Terry Sanford High School 1977 — 1980
Stewart Title 2010 - Present
BMC Software 2009 - 2010
USAA 2006 - 2008
JPMorgan Chase 2002 - 2006
Western Integrated Networks, LLC 2000 - 2001
Lucent Technologies 1999 - 2000
Lucent Technologies, fka AT&T Corp. 1989 - 1999
Skills
Vendor Management, Cross-functional Team..., Strategic Sourcing, Sourcing, Procurement, Management, Business Strategy, Project Management, CRM, Start-ups, Risk Management, Contract Management, Negotiation, Team Building, Telecommunications, Budgets, Marketing, Human Resources, Spend Management, Process Improvement, Recruiting, Strategy, Training, Executive Management, Operations Management, Contract Negotiation, Business Process..., Change Management, Leadership, Outsourcing, Team Leadership, Program Management, Purchasing, SaaS, Forecasting, Business Development, Data Center, Business Planning, Professional Services, Enterprise Software, Strategic Planning, Pricing, Business Analysis, Management Consulting, Finance
Education
Elon University - Martha and Spencer Love School of Business 1993 — 1995
MBA, Business Administration and Management, General
Elon University - Martha and Spencer Love School of Business 1993 — 1995
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.75
Campbell University 1983 — 1986
BA, English/Communications
Terry Sanford High School 1977 — 1980
Chris Thrasher's USAA Experience September 1990 - December 2004
Job Training Specialist at Nationwide Insurance
Industry Insurance
Experience
Allied Insurance Director of Client CareGenworth FinancialDecember 2004 - September 2008
USAA September 1990 - December 2004
Skills
Customer Service, Salesforce.com, Property & Casualty..., Training, Insurance, Underwriting, Analysis, Sales, Leadership, Claim, General Insurance, Casualty, Process Improvement, Risk Management, Liability, Commercial Lines, Team Leadership, Legal Liability, Negotiation, Coaching, Commercial Insurance
Education
California State University-Sacramento
BS
Golden Gate University
MBA
Allied Insurance Director of Client CareGenworth FinancialDecember 2004 - September 2008
USAA September 1990 - December 2004
Skills
Customer Service, Salesforce.com, Property & Casualty..., Training, Insurance, Underwriting, Analysis, Sales, Leadership, Claim, General Insurance, Casualty, Process Improvement, Risk Management, Liability, Commercial Lines, Team Leadership, Legal Liability, Negotiation, Coaching, Commercial Insurance
Education
California State University-Sacramento
BS
Golden Gate University
MBA
Paul Loew Paul Loew's USAA Experience July 2010 - Present
Job Property Claims Adjuster at USAA
Industry Insurance
Experience
USAA July 2010 - Present
National Property Inspections March 2009 - July 2010
U.S. Staffing Adjusting Services September 2008 - October 2008
Automobile Club of Southern California November 1999 - August 2007
Knights of Columbus April 1994 - May 1999
Six Flags Magic Mountain May 1990 - April 1994
Skills
Adjusting, Claims, Property Damage, Personnel Supervision, Field Supervision, Inventory Control, Vendor Relations, Complaint Handling, Contract Management, Environmental Compliance, Shrink Reduction, Computer Literate, Supervisory Skills, Customer Service, Insurance, Personal Articles..., Homeowners Insurance, Life Insurance, Homeowners, Claim, Complaint Management, General Insurance, Training, Team Building, Management, Adjustments, Property & Casualty..., Disability Insurance, Budgets, Claims Resolution, Small Business, Claim Investigation, Strategic Financial..., Health Insurance, Claims Handling, Subrogation, Long Term Care Insurance, Whole Life
Education
California State University-Northridge 1990 — 1993
Certificate, Environmental and Occupational Health
California State University-Northridge 1971 — 1977
B.S., Health Science
USAA July 2010 - Present
National Property Inspections March 2009 - July 2010
U.S. Staffing Adjusting Services September 2008 - October 2008
Automobile Club of Southern California November 1999 - August 2007
Knights of Columbus April 1994 - May 1999
Six Flags Magic Mountain May 1990 - April 1994
Skills
Adjusting, Claims, Property Damage, Personnel Supervision, Field Supervision, Inventory Control, Vendor Relations, Complaint Handling, Contract Management, Environmental Compliance, Shrink Reduction, Computer Literate, Supervisory Skills, Customer Service, Insurance, Personal Articles..., Homeowners Insurance, Life Insurance, Homeowners, Claim, Complaint Management, General Insurance, Training, Team Building, Management, Adjustments, Property & Casualty..., Disability Insurance, Budgets, Claims Resolution, Small Business, Claim Investigation, Strategic Financial..., Health Insurance, Claims Handling, Subrogation, Long Term Care Insurance, Whole Life
Education
California State University-Northridge 1990 — 1993
Certificate, Environmental and Occupational Health
California State University-Northridge 1971 — 1977
B.S., Health Science
Tammy Gentry's USAA Experience March 1998 - July 2008
Job Financial Coach, Debt Elimination, Credit, Wills, Trusts, Powers of Attorney, Identity Insurance
Industry Financial Services
Experience
Financial Education Services (FES) August 2012 - Present
Debt Free Angels October 2010 - December 2014
GTG Enterprises, Inc. August 2008 - June 2011
USAA March 1998 - July 2008
Tek Systems August 1996 - March 1998
TS&G Petroluem August 1981 - December 1996
CompUSA October 1995 - August 1996
ComputerLand November 1994 - October 1995
Scott & White July 1994 - November 1994
Texas Natural Resource Conservation Commission July 1990 - July 1994
Skills
Change Management, Business, Executive Coaching, Small Business, Leadership Development, Performance Improvement, Coaching, Executive Management, Management Consulting, Organizational..., Entrepreneurship, Team Building, Organizational..., Business Coaching, Business Planning, Business Strategy, Start-ups, Leadership, Business Networking, Strategic Planning, Marketing, Sales Process, Marketing Strategy, Management, Training, Retail, New Business Development, Sales, Operations Management, Sales Operations, Recruiting, Public Speaking, Business Development, Networking, Finance, Strategy, Sales Management, Selling, Team Leadership, Time Management
Education
Texas State Technical College 1994 — 1996
Networking Systems
Cameron University 1981 — 1985
Organizational Communications
MacArthur 1975 — 1977
Financial Education Services (FES) August 2012 - Present
Debt Free Angels October 2010 - December 2014
GTG Enterprises, Inc. August 2008 - June 2011
USAA March 1998 - July 2008
Tek Systems August 1996 - March 1998
TS&G Petroluem August 1981 - December 1996
CompUSA October 1995 - August 1996
ComputerLand November 1994 - October 1995
Scott & White July 1994 - November 1994
Texas Natural Resource Conservation Commission July 1990 - July 1994
Skills
Change Management, Business, Executive Coaching, Small Business, Leadership Development, Performance Improvement, Coaching, Executive Management, Management Consulting, Organizational..., Entrepreneurship, Team Building, Organizational..., Business Coaching, Business Planning, Business Strategy, Start-ups, Leadership, Business Networking, Strategic Planning, Marketing, Sales Process, Marketing Strategy, Management, Training, Retail, New Business Development, Sales, Operations Management, Sales Operations, Recruiting, Public Speaking, Business Development, Networking, Finance, Strategy, Sales Management, Selling, Team Leadership, Time Management
Education
Texas State Technical College 1994 — 1996
Networking Systems
Cameron University 1981 — 1985
Organizational Communications
MacArthur 1975 — 1977
Tonya Dalton's USAA Experience May 2010 - June 2013
Job Mortgage Underwriter at Cornerstone Home Lending, Inc.
Industry Financial Services
Experience
Cornerstone Home Lending, Inc. June 2013 - Present
USAA May 2010 - June 2013
GreenPoint Mortgage September 2003 - December 2007
Skills
Mortgage Banking, Mortgage Lending, FHA, Residential Mortgages, Underwriting, Refinance, VA Loans, Credit, Loan Origination, USDA, Loans, FHA Financing, Banking, Credit Analysis, First Time Home Buyers, Mortgage Underwriting, Customer Service, Construction Loans, Compassion, Clarity, Financial Understanding, Business Strategy, Business Process, Operations Management, conventional bonds
Education
California State University-Fullerton
Cornerstone Home Lending, Inc. June 2013 - Present
USAA May 2010 - June 2013
GreenPoint Mortgage September 2003 - December 2007
Skills
Mortgage Banking, Mortgage Lending, FHA, Residential Mortgages, Underwriting, Refinance, VA Loans, Credit, Loan Origination, USDA, Loans, FHA Financing, Banking, Credit Analysis, First Time Home Buyers, Mortgage Underwriting, Customer Service, Construction Loans, Compassion, Clarity, Financial Understanding, Business Strategy, Business Process, Operations Management, conventional bonds
Education
California State University-Fullerton
Pamela Billups Pamela Billups's USAA Experience March 2007 - September 2007
Job Training Coordinator
Industry Pharmaceuticals
Experience
Grifols February 2009 - Present
USAA March 2007 - September 2007
Skills
Process Improvement, Training, Customer Service, Pharmaceutical Industry, Cross-functional Team..., Marketing Strategy, Sales, Team Building
Education
Southern New Hampshire University 2014 — 2016
Associate's degree, Business/Commerce, General
Cameron University 1999 — 2000
Sociology
Grifols February 2009 - Present
USAA March 2007 - September 2007
Skills
Process Improvement, Training, Customer Service, Pharmaceutical Industry, Cross-functional Team..., Marketing Strategy, Sales, Team Building
Education
Southern New Hampshire University 2014 — 2016
Associate's degree, Business/Commerce, General
Cameron University 1999 — 2000
Sociology
Kelly Roszel Kelly Roszel's USAA Experience August 1999 - July 2000
Job Director at eHealth, Inc.
Industry Internet
Experience
eHealth Inc January 2004 - Present
Travelex Insurance Services July 2000 - December 2003
USAA August 1999 - July 2000
USAA October 1994 - August 1999
Skills
Lead Generation, Employee Benefits, Management, Strategic Planning, Sales, Business Development, Call Centers, E-commerce, Selling, Health Insurance, Sales Operations, Online Marketing, Marketing, Product Management, Insurance
Education
Golden Gate University 1995 — 1998
Master's degree, Business Adminstration
California State University-Sacramento 1990 — 1992
Bachelor of Business Administration (BBA), Business
San Diego State University-California State University 1987 — 1990
Undergrad, Business
eHealth Inc January 2004 - Present
Travelex Insurance Services July 2000 - December 2003
USAA August 1999 - July 2000
USAA October 1994 - August 1999
Skills
Lead Generation, Employee Benefits, Management, Strategic Planning, Sales, Business Development, Call Centers, E-commerce, Selling, Health Insurance, Sales Operations, Online Marketing, Marketing, Product Management, Insurance
Education
Golden Gate University 1995 — 1998
Master's degree, Business Adminstration
California State University-Sacramento 1990 — 1992
Bachelor of Business Administration (BBA), Business
San Diego State University-California State University 1987 — 1990
Undergrad, Business
Rad Romito's USAA Experience October 2013 - Present
Job Insurance Agent at USAA
Industry Financial Services
Experience
USAA October 2013 - Present
USAA August 2012 - April 2014
Bank of America January 2005 - August 2012
Skills
Credit, Banking, Mortgage Banking, Retail Banking, Loan Origination, Commercial Banking, Portfolio Management, Financial Services, Customer Service, Insurance, Leadership
Education
California University of Pennsylvania
Bachelor's of Science, Business Administration and Management, General
West Virginia University
USAA October 2013 - Present
USAA August 2012 - April 2014
Bank of America January 2005 - August 2012
Skills
Credit, Banking, Mortgage Banking, Retail Banking, Loan Origination, Commercial Banking, Portfolio Management, Financial Services, Customer Service, Insurance, Leadership
Education
California University of Pennsylvania
Bachelor's of Science, Business Administration and Management, General
West Virginia University
Katherine Lance Katherine Lance's USAA Experience December 2010 - July 2011
Job Talent Acquisition Advisor at Davita RX
Industry Human Resources
Experience
Davita RX January 2014 - Present
LHP Hospital Group April 2013 - January 2014
TIAA-CREF FINANCIAL SERVICES October 2012 - March 2013
Bank of America December 2011 - June 2012
USAA December 2010 - July 2011
Merrill Lynch May 2010 - October 2010
CAREER CONSULTANTS GROUP October 2007 - August 2009
WASHINGTON MUTUAL/JP MORGAN CHASE June 2008 - November 2008
UNIVERSAL HOME LOAN CORPORATION OF AMERICA, LLC March 2006 - September 2007
PROVIDYN, LLC July 2005 - February 2006
Skills
Sourcing, Recruiting, Executive Search, Interviews, Temporary Placement, Human Resources, Screening, Applicant Tracking..., Internet Recruiting, Management, College Recruiting, Talent Acquisition, Taleo, Onboarding, Technical Recruiting, Staffing Services, Training, Screening Resumes, Temporary Staffing, Contract Recruitment, Benefits Negotiation, Job Fairs, Workforce Planning, SDLC, Hiring, Deferred Compensation, HRIS, Recruitment Advertising, Employee Relations, Behavioral Interviewing, Permanent Placement, Background Checks, RPO, Networking, Talent Management, Employee Benefits, Corporate Recruiting, New Hire Orientations, Employer Branding, Resume Writing, Cold Calling, Personnel Management, HR Consulting, Staff Augmentation, Building Relationships
Education
California State University-San Bernardino
Political Science
Crafton Hills College
AA, Liberal Arts
Davita RX January 2014 - Present
LHP Hospital Group April 2013 - January 2014
TIAA-CREF FINANCIAL SERVICES October 2012 - March 2013
Bank of America December 2011 - June 2012
USAA December 2010 - July 2011
Merrill Lynch May 2010 - October 2010
CAREER CONSULTANTS GROUP October 2007 - August 2009
WASHINGTON MUTUAL/JP MORGAN CHASE June 2008 - November 2008
UNIVERSAL HOME LOAN CORPORATION OF AMERICA, LLC March 2006 - September 2007
PROVIDYN, LLC July 2005 - February 2006
Skills
Sourcing, Recruiting, Executive Search, Interviews, Temporary Placement, Human Resources, Screening, Applicant Tracking..., Internet Recruiting, Management, College Recruiting, Talent Acquisition, Taleo, Onboarding, Technical Recruiting, Staffing Services, Training, Screening Resumes, Temporary Staffing, Contract Recruitment, Benefits Negotiation, Job Fairs, Workforce Planning, SDLC, Hiring, Deferred Compensation, HRIS, Recruitment Advertising, Employee Relations, Behavioral Interviewing, Permanent Placement, Background Checks, RPO, Networking, Talent Management, Employee Benefits, Corporate Recruiting, New Hire Orientations, Employer Branding, Resume Writing, Cold Calling, Personnel Management, HR Consulting, Staff Augmentation, Building Relationships
Education
California State University-San Bernardino
Political Science
Crafton Hills College
AA, Liberal Arts
Cathy Arellano Cathy Arellano's USAA Experience October 1988 - January 1995
Job Sr. Executive Assistant to President/CEO
Industry Commercial Real Estate
Experience
Britannia Pacific Properties, Inc. August 2006 - Present
Keller Williams October 2004 - August 2006
Advanced Marketing Services, Inc. January 1995 - August 2006
USAA October 1988 - January 1995
Education
California State University-Sacramento
Bachelor of Science, Business Administration and Management, Marketing
Britannia Pacific Properties, Inc. August 2006 - Present
Keller Williams October 2004 - August 2006
Advanced Marketing Services, Inc. January 1995 - August 2006
USAA October 1988 - January 1995
Education
California State University-Sacramento
Bachelor of Science, Business Administration and Management, Marketing
Mary Ann Markarian's USAA Experience March 2015 - Present
Job Insurance Professional
Industry Insurance
Experience
USAA March 2015 - Present
Ameriprise Auto & Home Insurance 2005 - 2014
Nationwide Insurance 1996 - 1998
State Farm 1992 - 1996
Skills
Property & Casualty..., Claims Management, Leadership
Education
California State University-Northridge 1986 — 1991
Bachelor's degree, History
USAA March 2015 - Present
Ameriprise Auto & Home Insurance 2005 - 2014
Nationwide Insurance 1996 - 1998
State Farm 1992 - 1996
Skills
Property & Casualty..., Claims Management, Leadership
Education
California State University-Northridge 1986 — 1991
Bachelor's degree, History
SaRene Smith SaRene Smith's USAA Experience May 2015 - Present
Job Financial Foundations Analyst at USAA
Industry Financial Services
Experience
USAA May 2015 - Present
USAA May 2013 - Present
USAA June 2010 - Present
USAA March 2009 - Present
Star Multicare Services - Extended Family Care August 2008 - December 2008
PNC November 2006 - March 2008
Best Buy November 2005 - November 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Training, Time Management, Teamwork, Insurance, SPSS, Recruiting, Statistics, Sales, Critical Thinking, Social Media, Leadership, Team Building, Community Outreach, Social Networking, Higher Education, Communication
Education
Southern New Hampshire University 2014 — 2016
MBA, Quantitative Analysis, 4.0
Capella University 2010 — 2012
Master of Science (MS), Industrial and Organizational Psychology, 3.5 out of 4.0
Penn State University 2004 — 2008
Bachelor of Arts (BA), Applied Psychology
USAA May 2015 - Present
USAA May 2013 - Present
USAA June 2010 - Present
USAA March 2009 - Present
Star Multicare Services - Extended Family Care August 2008 - December 2008
PNC November 2006 - March 2008
Best Buy November 2005 - November 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Training, Time Management, Teamwork, Insurance, SPSS, Recruiting, Statistics, Sales, Critical Thinking, Social Media, Leadership, Team Building, Community Outreach, Social Networking, Higher Education, Communication
Education
Southern New Hampshire University 2014 — 2016
MBA, Quantitative Analysis, 4.0
Capella University 2010 — 2012
Master of Science (MS), Industrial and Organizational Psychology, 3.5 out of 4.0
Penn State University 2004 — 2008
Bachelor of Arts (BA), Applied Psychology
Elijah Panis Elijah Panis's USAA Experience March 2014 - Present
Job Quality Management Advisor at USAA
Industry Financial Services
Experience
USAA March 2014 - Present
USAA December 2006 - February 2014
Skills
Claim, Property, Training, Coaching, Customer Service, Liability, Employee Training, Team Building, Leadership Development, Claims Management, Insurance, Customer Satisfaction, Hiring, Interviews, Change Management, Project Management, Recruiting, Call Centers, Microsoft Excel, Public Speaking, Business Process..., Management, Leadership, Process Improvement
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
California State University-Sacramento 1998 — 2002
Communications, Communication and Media Studies
USAA March 2014 - Present
USAA December 2006 - February 2014
Skills
Claim, Property, Training, Coaching, Customer Service, Liability, Employee Training, Team Building, Leadership Development, Claims Management, Insurance, Customer Satisfaction, Hiring, Interviews, Change Management, Project Management, Recruiting, Call Centers, Microsoft Excel, Public Speaking, Business Process..., Management, Leadership, Process Improvement
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
California State University-Sacramento 1998 — 2002
Communications, Communication and Media Studies
Brittany Lazar Brittany Lazar's USAA Experience July 2008 - June 2010
Job Assistant General Manager at Crunch Fitness
Industry Health, Wellness and Fitness
Experience
Crunch Fitness June 2014 - Present
Crunch Fitness December 2013 - May 2014
Vallitix March 2012 - January 2014
Target March 2013 - December 2013
Target May 2012 - March 2013
Grand Canyon University June 2010 - February 2012
USAA July 2008 - June 2010
California Emergency Medical Service Authority February 2007 - July 2008
Target November 2003 - January 2008
Skills
Teamwork, Leadership, Team Leadership, Management, Customer Service, Retail, Critical Thinking, Team Building, Investigation, Organizational..., Leadership Development, Sales, Customer Satisfaction, Call Centers, Telephone Skills, Criminal Justice
Education
Grand Canyon University 2011 — 2012
Master's degree, Leadership
California State University-Sacramento 2004 — 2008
Bachelor of Science (B.S.), Criminal Justice
Crunch Fitness June 2014 - Present
Crunch Fitness December 2013 - May 2014
Vallitix March 2012 - January 2014
Target March 2013 - December 2013
Target May 2012 - March 2013
Grand Canyon University June 2010 - February 2012
USAA July 2008 - June 2010
California Emergency Medical Service Authority February 2007 - July 2008
Target November 2003 - January 2008
Skills
Teamwork, Leadership, Team Leadership, Management, Customer Service, Retail, Critical Thinking, Team Building, Investigation, Organizational..., Leadership Development, Sales, Customer Satisfaction, Call Centers, Telephone Skills, Criminal Justice
Education
Grand Canyon University 2011 — 2012
Master's degree, Leadership
California State University-Sacramento 2004 — 2008
Bachelor of Science (B.S.), Criminal Justice
Janette Vega's USAA Experience March 2005 - July 2011
Job Medical Coder at Baptist Healthcare System
Industry Hospital & Health Care
Experience
Baptist Health System November 2014 - Present
Cherokee Nation Businesses June 2014 - November 2014
Optum June 2013 - June 2014
80/20 Medical Management & Services Group LLC November 2012 - February 2013
The Scooter Store June 2012 - October 2012
Progressive Billing March 2012 - April 2012
USAA March 2005 - July 2011
Skills
Microsoft Office 2007, Microsoft Word, Microsoft Office, Spanish, Research, Microsoft Excel, Negotiation, Customer Service, PowerPoint, CPT, Outlook, Data Entry, Access, Project Management, Accounts Receivable, ICD-9-CM, HCPCS, CMS-1500, EMR, Bilingual, Medical Coding, ICD-9, Medicare, Medical Terminology, Insurance, Medical Records, HIPAA, Healthcare, Sales, Software Documentation, Health Insurance, 10 Key, Revenue Cycle, Medical Billing, Medicaid, ICD-10
Education
Hallmark College of Technology/Hallmark College of Aeronautics 2011 — 2012
Certification, Health/Health Care Administration/Management
Cameron University 1996 — 1999
Associate of Science (AS), Interdisciplinary Studies
Baptist Health System November 2014 - Present
Cherokee Nation Businesses June 2014 - November 2014
Optum June 2013 - June 2014
80/20 Medical Management & Services Group LLC November 2012 - February 2013
The Scooter Store June 2012 - October 2012
Progressive Billing March 2012 - April 2012
USAA March 2005 - July 2011
Skills
Microsoft Office 2007, Microsoft Word, Microsoft Office, Spanish, Research, Microsoft Excel, Negotiation, Customer Service, PowerPoint, CPT, Outlook, Data Entry, Access, Project Management, Accounts Receivable, ICD-9-CM, HCPCS, CMS-1500, EMR, Bilingual, Medical Coding, ICD-9, Medicare, Medical Terminology, Insurance, Medical Records, HIPAA, Healthcare, Sales, Software Documentation, Health Insurance, 10 Key, Revenue Cycle, Medical Billing, Medicaid, ICD-10
Education
Hallmark College of Technology/Hallmark College of Aeronautics 2011 — 2012
Certification, Health/Health Care Administration/Management
Cameron University 1996 — 1999
Associate of Science (AS), Interdisciplinary Studies
Eric Voegeli's USAA Experience January 2010 - July 2011
Job Service Associate at Morgan Stanley
Industry Financial Services
Experience
Morgan Stanley November 2011 - Present
USAA January 2010 - July 2011
Fidelity Investments February 2006 - January 2009
Fidelity Investments April 2004 - February 2006
Fidelity Investments June 1999 - April 2004
Fidelity Investments August 1997 - June 1999
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Investments, Financial Risk, Wealth Management, Financial Services, Series 7, Fixed Income, Portfolio Management, Asset Management, Financial Analysis, Trading, Mutual Funds, Management, CRM
Education
Armed Forces School of Music 1990 — 1990
Marine Corps Musician-Basic Course, Music
United States Marine Corps Supply School 1989 — 1989
Completed Basic Course, Logistics, Materials, and Supply Chain Management
University of Oklahoma 1987 — 1989
Incomplete, Business Administration and Management, General
Cameron University 1985 — 1987
Incomplete, General Studies
Morgan Stanley November 2011 - Present
USAA January 2010 - July 2011
Fidelity Investments February 2006 - January 2009
Fidelity Investments April 2004 - February 2006
Fidelity Investments June 1999 - April 2004
Fidelity Investments August 1997 - June 1999
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Investments, Financial Risk, Wealth Management, Financial Services, Series 7, Fixed Income, Portfolio Management, Asset Management, Financial Analysis, Trading, Mutual Funds, Management, CRM
Education
Armed Forces School of Music 1990 — 1990
Marine Corps Musician-Basic Course, Music
United States Marine Corps Supply School 1989 — 1989
Completed Basic Course, Logistics, Materials, and Supply Chain Management
University of Oklahoma 1987 — 1989
Incomplete, Business Administration and Management, General
Cameron University 1985 — 1987
Incomplete, General Studies
David Damico, MA, CPE David Damico, MA, CPE's USAA Experience December 1993 - November 1999
Job Vice President Senior Consultant, Workforce Strategies at Marsh & McLennan Companies
Industry Hospital & Health Care
Experience
Marsh & McLennan Companies March 2015 - Present
Westat May 2011 - March 2015
Hospital Corporation of America January 2008 - May 2011
Humanscale November 2006 - December 2007
Home Depot January 2004 - November 2006
ErgoHelp November 1999 - January 2004
USAA December 1993 - November 1999
Lockheed Martin (formerly General Dynamics) January 1992 - December 1993
Rockwell International CCSD September 1990 - December 1991
MED-TOX Health Services February 1987 - September 1990
Skills
Human Factors, Usability Testing, Ergonomics, Human Factors..., Usability, Contextual Inquiry, Program Management, Leadership, Heuristic Evaluation, Information Architecture, Strategic Planning, User Interface Design, Management, Testing, Healthcare, Business Development, Change Management
Education
California State University-San Bernardino 1985 — 1987
MA, Human Factors (Industrial/Organizational Psychology)
California State University-Long Beach 1981 — 1983
BA, Applied Psychology
Cypress College
Cypress High School 1976 — 1979
Marsh & McLennan Companies March 2015 - Present
Westat May 2011 - March 2015
Hospital Corporation of America January 2008 - May 2011
Humanscale November 2006 - December 2007
Home Depot January 2004 - November 2006
ErgoHelp November 1999 - January 2004
USAA December 1993 - November 1999
Lockheed Martin (formerly General Dynamics) January 1992 - December 1993
Rockwell International CCSD September 1990 - December 1991
MED-TOX Health Services February 1987 - September 1990
Skills
Human Factors, Usability Testing, Ergonomics, Human Factors..., Usability, Contextual Inquiry, Program Management, Leadership, Heuristic Evaluation, Information Architecture, Strategic Planning, User Interface Design, Management, Testing, Healthcare, Business Development, Change Management
Education
California State University-San Bernardino 1985 — 1987
MA, Human Factors (Industrial/Organizational Psychology)
California State University-Long Beach 1981 — 1983
BA, Applied Psychology
Cypress College
Cypress High School 1976 — 1979
Juanita Day-Jackson Juanita Day-Jackson's USAA Experience November 1997 - August 2005
Job Office Manager, State Farm Agency
Industry Insurance
Experience
Brad Latting State Farm Agency June 2013 - Present
Farmers Insurance Group March 2012 - May 2013
Farmers Insurance Group 2010 - October 2012
Assurant Solutions December 2007 - February 2010
USAA November 1997 - August 2005
Brylane, Chadwick's of Boston Division May 1997 - November 1997
CVS Caremark Corporation September 1991 - May 1997
Texas Air National Guard August 1987 - August 1989
United States Air Force September 1979 - August 1987
Skills
Customer Service, Analysis, Training, Social Media, Inventory Management, PowerPoint, Leadership, Program Management, Microsoft Excel, Insurance, Microsoft Office, Management, Team Building, Public Speaking, Business Strategy, Call Centers, Software Documentation, Coaching, Marketing, Customer Retention, Microsoft Word, Finance, Policy, Team Leadership, Outlook, Direct Sales, Accounts Receivable, Marketing Strategy, Budgets, Troubleshooting, Customer Satisfaction, Process Improvement, Recruiting, Employee Benefits, Administration, Sales, Business Analysis, Accounting, Social Media Marketing, Strategic Planning, New Business Development, Project Management, Human Resources, Event Planning, Social Networking, Vendor Management, Leadership Development, Negotiation, Sales Management, Windows
Education
Texas State University 1989 — 1991
Bachelors, Business
San Antonio College 1980 — 1987
General Studies
Cameron University 1976 — 1977
General Studies
Brad Latting State Farm Agency June 2013 - Present
Farmers Insurance Group March 2012 - May 2013
Farmers Insurance Group 2010 - October 2012
Assurant Solutions December 2007 - February 2010
USAA November 1997 - August 2005
Brylane, Chadwick's of Boston Division May 1997 - November 1997
CVS Caremark Corporation September 1991 - May 1997
Texas Air National Guard August 1987 - August 1989
United States Air Force September 1979 - August 1987
Skills
Customer Service, Analysis, Training, Social Media, Inventory Management, PowerPoint, Leadership, Program Management, Microsoft Excel, Insurance, Microsoft Office, Management, Team Building, Public Speaking, Business Strategy, Call Centers, Software Documentation, Coaching, Marketing, Customer Retention, Microsoft Word, Finance, Policy, Team Leadership, Outlook, Direct Sales, Accounts Receivable, Marketing Strategy, Budgets, Troubleshooting, Customer Satisfaction, Process Improvement, Recruiting, Employee Benefits, Administration, Sales, Business Analysis, Accounting, Social Media Marketing, Strategic Planning, New Business Development, Project Management, Human Resources, Event Planning, Social Networking, Vendor Management, Leadership Development, Negotiation, Sales Management, Windows
Education
Texas State University 1989 — 1991
Bachelors, Business
San Antonio College 1980 — 1987
General Studies
Cameron University 1976 — 1977
General Studies
Kenneth Poole Kenneth Poole's USAA Experience November 2012 - September 2013
Job Insurance Professional
Industry Insurance
Experience
USAA November 2012 - September 2013
USAA February 2012 - November 2012
USAA May 2007 - February 2012
USAA December 1999 - May 2007
USAA July 1996 - December 1999
USAA July 1990 - July 1996
Skills
Strategic Leadership, Organizational Culture, Delivering Results, Change Management, Innovation, complaint resolution, Team Leadership, Mentoring
Education
Cambridge College 2011 — 2014
Master's degree, Management, 3.95
Shorter College 1998 — 1999
Bachelor of Applied Science (BASc), Management, 3.95
Westchester Community College 1983 — 1985
Associate of Science (AS), Business Administration and Management, General, 3.35
USAA November 2012 - September 2013
USAA February 2012 - November 2012
USAA May 2007 - February 2012
USAA December 1999 - May 2007
USAA July 1996 - December 1999
USAA July 1990 - July 1996
Skills
Strategic Leadership, Organizational Culture, Delivering Results, Change Management, Innovation, complaint resolution, Team Leadership, Mentoring
Education
Cambridge College 2011 — 2014
Master's degree, Management, 3.95
Shorter College 1998 — 1999
Bachelor of Applied Science (BASc), Management, 3.95
Westchester Community College 1983 — 1985
Associate of Science (AS), Business Administration and Management, General, 3.35
Eric Campos Eric Campos's USAA Experience July 2014 - Present
Job Facilities Management Administrator at USAA
Industry Financial Services
Experience
USAA July 2014 - Present
USAA September 2012 - July 2014
USAA November 2007 - September 2012
J+M Plumbing November 2006 - November 2007
Encanto Investment Properties August 2004 - December 2006
Barratt American Homes October 2003 - August 2004
K. Hovnanian Homes May 2003 - October 2003
MHS Customer Service March 2001 - October 2003
Marina Plumbing December 1996 - December 2001
Supply Group, Inc February 2000 - March 2001
Skills
Process Improvement, Vendor Management, Customer Service, Business Analysis, Team Management, Business Strategy, Coaching, Budgets, Change Management, Facilities Management, Leadership, Project Management, Operations Management, Building Maintenance, Contract Management, Microsoft Excel, Cross-functional Team..., Program Management, Analysis, Team Building, Risk Management
Education
University of Phoenix 2008 — 2011
Bachelor of Science in Business, Management
California State University-Long Beach 1999 — 2001
USAA July 2014 - Present
USAA September 2012 - July 2014
USAA November 2007 - September 2012
J+M Plumbing November 2006 - November 2007
Encanto Investment Properties August 2004 - December 2006
Barratt American Homes October 2003 - August 2004
K. Hovnanian Homes May 2003 - October 2003
MHS Customer Service March 2001 - October 2003
Marina Plumbing December 1996 - December 2001
Supply Group, Inc February 2000 - March 2001
Skills
Process Improvement, Vendor Management, Customer Service, Business Analysis, Team Management, Business Strategy, Coaching, Budgets, Change Management, Facilities Management, Leadership, Project Management, Operations Management, Building Maintenance, Contract Management, Microsoft Excel, Cross-functional Team..., Program Management, Analysis, Team Building, Risk Management
Education
University of Phoenix 2008 — 2011
Bachelor of Science in Business, Management
California State University-Long Beach 1999 — 2001
Debbie DeAngelo Debbie DeAngelo's USAA Experience August 1997 - September 2009
Job Associate Underwriter
Industry Insurance
Experience
Zenith Insurance Company (United States) February 2012 - Present
Travelers October 2009 - February 2012
USAA August 1997 - September 2009
Skills
Property & Casualty..., Commercial Insurance, Insurance, Commercial Lines, Casualty, Underwriting, Liability, Umbrella Insurance, Agribusiness
Education
CSU Sacramento 1995 — 1997
Bachelor of Business Administration (B.B.A.), Marketing
University of Northern Colorado
Zenith Insurance Company (United States) February 2012 - Present
Travelers October 2009 - February 2012
USAA August 1997 - September 2009
Skills
Property & Casualty..., Commercial Insurance, Insurance, Commercial Lines, Casualty, Underwriting, Liability, Umbrella Insurance, Agribusiness
Education
CSU Sacramento 1995 — 1997
Bachelor of Business Administration (B.B.A.), Marketing
University of Northern Colorado
Karen Borba Karen Borba's USAA Experience October 2014 - Present
Job Decision Support Analyst at USAA
Industry Research
Experience
USAA October 2014 - Present
USAA October 2013 - Present
USAA October 2013 - Present
USAA October 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Negotiation, Editing, Analysis, Data Analysis, Access, Process Improvement, Training, Leadership, Analytics, Business Analysis
Education
St, Mary's University, San Antonio 2010 — 2012
Master's degree, Industrial and Organizational Psychology
California State University-San Bernardino 1999 — 2003
Bachelor's degree, Psychology
USAA October 2014 - Present
USAA October 2013 - Present
USAA October 2013 - Present
USAA October 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Negotiation, Editing, Analysis, Data Analysis, Access, Process Improvement, Training, Leadership, Analytics, Business Analysis
Education
St, Mary's University, San Antonio 2010 — 2012
Master's degree, Industrial and Organizational Psychology
California State University-San Bernardino 1999 — 2003
Bachelor's degree, Psychology
Patricia Booke Patricia Booke's USAA Experience February 1985 - September 2009
Job Experienced Customer Service and Property Claims Manager, Call Center and Conflict Resolution Professional.
Industry Insurance
Experience
USAA February 1985 - September 2009
USAA 1985 - 2009
USAA January 1997 - January 2001
Education
California State University-Sacramento 1985 — 1987
BS, Business Administration
USAA February 1985 - September 2009
USAA 1985 - 2009
USAA January 1997 - January 2001
Education
California State University-Sacramento 1985 — 1987
BS, Business Administration
Machelle Martin, SPHR-CA's USAA Experience August 1988 - September 2009
Job Vice President Human Resources & Organizational Development at Golden 1 Credit Union
Industry Human Resources
Experience
Golden 1 Credit Union January 2013 - Present
Comcast March 2010 - January 2013
USAA August 1988 - September 2009
Skills
Metrics, Human Resources, Talent Management, Shared Services, Employee Relations, Employee Engagement, Business Strategy, Workforce Development, Workforce Management, Succession Planning, Leadership, HR Policies, Organizational Design, Change Management, Management, Personnel Management, Program Management, Performance Management, Coaching, Leadership Development, Organizational..., Training
Education
California State University-Sacramento
BA, Communication Studies
California State University-Sacramento
Certificate, Project Management
Golden Gate University
MBA, Management
University of California, Davis
Certificate, Workers' Compensation
Golden 1 Credit Union January 2013 - Present
Comcast March 2010 - January 2013
USAA August 1988 - September 2009
Skills
Metrics, Human Resources, Talent Management, Shared Services, Employee Relations, Employee Engagement, Business Strategy, Workforce Development, Workforce Management, Succession Planning, Leadership, HR Policies, Organizational Design, Change Management, Management, Personnel Management, Program Management, Performance Management, Coaching, Leadership Development, Organizational..., Training
Education
California State University-Sacramento
BA, Communication Studies
California State University-Sacramento
Certificate, Project Management
Golden Gate University
MBA, Management
University of California, Davis
Certificate, Workers' Compensation
Sandy Harvey Sandy Harvey's USAA Experience August 1985 - May 2002
Job Owner Teacher Artist
Industry Arts and Crafts
Experience
Starfish Road Creations July 2012 - Present
Champions Centre December 2002 - May 2014
USAA August 1985 - May 2002
Wells Fargo 1981 - June 1985
Skills
Customer Service, Microsoft Office, Outlook, Accounts Payable, Strategic Planning, QuickBooks, Public Speaking, Troubleshooting, Microsoft Excel, PowerPoint, Microsoft Word, Management, Event Planning, Leadership, Event Management, Sales, Budgets, Social Media
Education
Wisdom for Life School of Leadership / Champions Centre College 2007 — 2010
Associate's degree, Church Leadership
City University - Washington 1992 — 1995
Business Administration and Management, General
Consumnes River Community College 1986 — 1989
Business Administration and Management, General
California State University-Sacramento 1987 — 1988
Business Administration and Management, General
Rancho Santiago Community College 1981 — 1982
Business Administration and Management, General
Villa Park High School
Starfish Road Creations July 2012 - Present
Champions Centre December 2002 - May 2014
USAA August 1985 - May 2002
Wells Fargo 1981 - June 1985
Skills
Customer Service, Microsoft Office, Outlook, Accounts Payable, Strategic Planning, QuickBooks, Public Speaking, Troubleshooting, Microsoft Excel, PowerPoint, Microsoft Word, Management, Event Planning, Leadership, Event Management, Sales, Budgets, Social Media
Education
Wisdom for Life School of Leadership / Champions Centre College 2007 — 2010
Associate's degree, Church Leadership
City University - Washington 1992 — 1995
Business Administration and Management, General
Consumnes River Community College 1986 — 1989
Business Administration and Management, General
California State University-Sacramento 1987 — 1988
Business Administration and Management, General
Rancho Santiago Community College 1981 — 1982
Business Administration and Management, General
Villa Park High School
Marc Blander's USAA Experience January 2013 - Present
Job Business Advisor at USAA
Industry Banking
Experience
USAA January 2013 - Present
Clayton April 2011 - January 2013
Clayton September 2009 - April 2011
Yale University February 2009 - September 2009
Arbor Mortgage December 2007 - June 2008
Proliance March 2006 - May 2007
Chemistri Martin January 2004 - July 2005
Team One Advertising 1997 - 2003
Countrywide Servicing Exchange 1994 - 1995
Skills
Strategic Planning, Budgeting, Process Improvement, Financial Modeling, Microsoft Office, Excel, Forecasting, Financial Analysis, Microsoft Excel, Financial Reporting, Leadership, Analysis, Management, Finance, Business Planning, Budgets, Business Analysis, Customer Service, Auditing, Analytics, Access, Project Management, Accounting, Risk Management, CRM, Business Strategy, Change Management, Data Analysis, Account Management, Business Process..., Vendor Management, Training, Team Leadership, Competitive Analysis, Strategy, Project Planning, Program Management, Loans, Due Diligence, Cross-functional Team..., Time Management, Portfolio Management
Education
Fairfield University 2009 — 2012
Certificate, Accounting
Fairfield University 2005 — 2007
MBA, Finance
California State University-Northridge 1989 — 1994
BS, Finance and Real Estate
USAA January 2013 - Present
Clayton April 2011 - January 2013
Clayton September 2009 - April 2011
Yale University February 2009 - September 2009
Arbor Mortgage December 2007 - June 2008
Proliance March 2006 - May 2007
Chemistri Martin January 2004 - July 2005
Team One Advertising 1997 - 2003
Countrywide Servicing Exchange 1994 - 1995
Skills
Strategic Planning, Budgeting, Process Improvement, Financial Modeling, Microsoft Office, Excel, Forecasting, Financial Analysis, Microsoft Excel, Financial Reporting, Leadership, Analysis, Management, Finance, Business Planning, Budgets, Business Analysis, Customer Service, Auditing, Analytics, Access, Project Management, Accounting, Risk Management, CRM, Business Strategy, Change Management, Data Analysis, Account Management, Business Process..., Vendor Management, Training, Team Leadership, Competitive Analysis, Strategy, Project Planning, Program Management, Loans, Due Diligence, Cross-functional Team..., Time Management, Portfolio Management
Education
Fairfield University 2009 — 2012
Certificate, Accounting
Fairfield University 2005 — 2007
MBA, Finance
California State University-Northridge 1989 — 1994
BS, Finance and Real Estate
Mark Smith, CPCU, AIM, CIC, SCLA, MBA Mark Smith, CPCU, AIM, CIC, SCLA, MBA's USAA Experience 1999 - March 2002
Job Director Corporate Claims at Erie Insurance Group
Industry Insurance
Experience
Erie Insurance Group October 2014 - Present
Erie Insurance Group 2002 - Present
USAA 1999 - March 2002
Commercial Union Insurance 1983 - 1999
Skills
Claim, Insurance, Litigation, Property & Casualty..., Commercial Insurance, General Insurance, Underwriting, Casualty, Employee Benefits, Liability, Customer Service, Claims Management, Analysis, Workers Compensation, Leadership, Legal Liability, Commercial Lines
Education
Canisius College 1988 — 1993
MBA
Niagara University 1977 — 1981
BBA, Accounting
Erie Insurance Group October 2014 - Present
Erie Insurance Group 2002 - Present
USAA 1999 - March 2002
Commercial Union Insurance 1983 - 1999
Skills
Claim, Insurance, Litigation, Property & Casualty..., Commercial Insurance, General Insurance, Underwriting, Casualty, Employee Benefits, Liability, Customer Service, Claims Management, Analysis, Workers Compensation, Leadership, Legal Liability, Commercial Lines
Education
Canisius College 1988 — 1993
MBA
Niagara University 1977 — 1981
BBA, Accounting
Cheryl Langston CFP Cheryl Langston CFP's USAA Experience July 2012 - Present
Job Senior Wealth Manager at USAA
Industry Financial Services
Experience
USAA July 2012 - Present
BB&T September 2009 - July 2012
First Citizens State Bank April 2007 - August 2009
Banc One 1998 - 2001
First National Bank & Trust 1994 - 1997
First National Bank & Trust 1991 - 1994
Skills
Strategic Financial..., Wealth Management
Education
Campbell University 1991 — 1991
Southeastern Trust School
University of North Carolina at Chapel Hill 1985 — 1989
Economics
USAA July 2012 - Present
BB&T September 2009 - July 2012
First Citizens State Bank April 2007 - August 2009
Banc One 1998 - 2001
First National Bank & Trust 1994 - 1997
First National Bank & Trust 1991 - 1994
Skills
Strategic Financial..., Wealth Management
Education
Campbell University 1991 — 1991
Southeastern Trust School
University of North Carolina at Chapel Hill 1985 — 1989
Economics
Allison Foret, SCLA, AIC Allison Foret, SCLA, AIC's USAA Experience January 2002 - Present
Job Arbitration Specialist at USAA
Industry Newspapers
Experience
USAA January 2002 - Present
USAA January 2002 - January 2013
Skills
Strategic Planning, Management, Negotiation, Process Improvement, New Media, Computer-assisted..., Sales Process
Education
California State University-Northridge 1980 — 1984
Bachelor of Arts (B.A.), Psychology
USAA January 2002 - Present
USAA January 2002 - January 2013
Skills
Strategic Planning, Management, Negotiation, Process Improvement, New Media, Computer-assisted..., Sales Process
Education
California State University-Northridge 1980 — 1984
Bachelor of Arts (B.A.), Psychology
Cynthia Stiggers Cynthia Stiggers's USAA Experience July 2013 - Present
Job Diversity Advisor Consultant at USAA
Industry Human Resources
Experience
USAA July 2013 - Present
Independent Leadership Career Coach & Consultant March 2010 - Present
Currently Seeking a New Career Adventure January 2010 - March 2010
Comcast Cable September 2008 - December 2009
1800flowers.com August 2006 - September 2008
CU Factory Built Lending , LP October 2004 - August 2006
West Corporation, San Antonio, TX May 2002 - September 2004
Operational Technologies Corporation October 2000 - April 2002
Chromalloy Gas Turbine October 1997 - October 2000
Adecco Employment Services 1997 - 1997
Skills
Executive Coaching, Talent Management, Strategic Planning, Management Coaching &..., Alternative Dispute..., Mediation & Advocacy, Change Management, Workflow Process Design, HR Program/Project..., Department..., Employee Relations, GAP Analysis/Problem..., Human Capital Management, Culture Development, Cross-functional..., Performance Management, Continuous Improvement, Career Coaching, Affirmative Action..., Union Avoidance, Organization Design &..., Succession Planning, Rightsizing &..., Department Management, PeopleSoft, ADP Total Choice, SAP HR, Ceridian, ADP HR-B, ADP PCPW, ADP Select Hire, ADP EZ-Labor, Taleo, Microsoft Office 2007, Microsoft Office 2003, Excel, Access, Entrepreneur, Lominger, Talent Acquisition, Call Center, Employee Engagement, Employer Branding, Employee Management, EEO, HR Transformation, HR Consulting, Policy Writing, HR Business Partnering, Multi-Unit Management
Education
Capella University 2011 — 2012
Bachelor of Science (BS) in Business, Human Resources & Project Management
University of Phoenix 2004 — 2010
Bachelor of Arts Degree, Business/Public Administration
USAA July 2013 - Present
Independent Leadership Career Coach & Consultant March 2010 - Present
Currently Seeking a New Career Adventure January 2010 - March 2010
Comcast Cable September 2008 - December 2009
1800flowers.com August 2006 - September 2008
CU Factory Built Lending , LP October 2004 - August 2006
West Corporation, San Antonio, TX May 2002 - September 2004
Operational Technologies Corporation October 2000 - April 2002
Chromalloy Gas Turbine October 1997 - October 2000
Adecco Employment Services 1997 - 1997
Skills
Executive Coaching, Talent Management, Strategic Planning, Management Coaching &..., Alternative Dispute..., Mediation & Advocacy, Change Management, Workflow Process Design, HR Program/Project..., Department..., Employee Relations, GAP Analysis/Problem..., Human Capital Management, Culture Development, Cross-functional..., Performance Management, Continuous Improvement, Career Coaching, Affirmative Action..., Union Avoidance, Organization Design &..., Succession Planning, Rightsizing &..., Department Management, PeopleSoft, ADP Total Choice, SAP HR, Ceridian, ADP HR-B, ADP PCPW, ADP Select Hire, ADP EZ-Labor, Taleo, Microsoft Office 2007, Microsoft Office 2003, Excel, Access, Entrepreneur, Lominger, Talent Acquisition, Call Center, Employee Engagement, Employer Branding, Employee Management, EEO, HR Transformation, HR Consulting, Policy Writing, HR Business Partnering, Multi-Unit Management
Education
Capella University 2011 — 2012
Bachelor of Science (BS) in Business, Human Resources & Project Management
University of Phoenix 2004 — 2010
Bachelor of Arts Degree, Business/Public Administration
Greg Roadruck Greg Roadruck's USAA Experience April 2007 - Present
Job Camera Operator / SpeedEdit editor / Tricaster Live Switcher operator at Trinity Baptist Church
Industry Broadcast Media
Experience
Trinity Baptist Church 2008 - Present
USAA April 2007 - Present
Alamo Video Services November 1986 - April 2007
NewTek 1997 - 2002
Skills
Social Media, Customer Satisfaction, Customer Service, Management, Marketing, Project Management, Project Planning, Social Media Marketing, Television, Trade Shows, Video, Video Editing
Education
Cameron University
Portland Community College
San Antonio College
Trinity Baptist Church 2008 - Present
USAA April 2007 - Present
Alamo Video Services November 1986 - April 2007
NewTek 1997 - 2002
Skills
Social Media, Customer Satisfaction, Customer Service, Management, Marketing, Project Management, Project Planning, Social Media Marketing, Television, Trade Shows, Video, Video Editing
Education
Cameron University
Portland Community College
San Antonio College
Erin Cantwell Erin Cantwell's USAA Experience April 2005 - February 2009
Job Registered Nurse
Industry Health, Wellness and Fitness
Experience
Sutter Health September 2014 - December 2014
Sun City Lincoln Hills Community Association December 2009 - January 2014
Health Fitness Corporation 2006 - 2010
LifeMasters Supported Self-Care Inc. July 2006 - March 2009
USAA April 2005 - February 2009
Health Fitness Corporation September 2006 - January 2007
24 Hour Fitness 2004 - 2005
Gap Inc. 2000 - 2001
Skills
BLS, ACLS, Fetal Monitoring, Health Education, Disease Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service
Education
Breckinridge School of Nursing 2012 — 2014
Associate of Science (A.S.), Registered Nursing/Registered Nurse
California State University-Sacramento 2001 — 2003
Bachelor of Science (BS), Kinesiology and Exercise Science
Sutter Health September 2014 - December 2014
Sun City Lincoln Hills Community Association December 2009 - January 2014
Health Fitness Corporation 2006 - 2010
LifeMasters Supported Self-Care Inc. July 2006 - March 2009
USAA April 2005 - February 2009
Health Fitness Corporation September 2006 - January 2007
24 Hour Fitness 2004 - 2005
Gap Inc. 2000 - 2001
Skills
BLS, ACLS, Fetal Monitoring, Health Education, Disease Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service
Education
Breckinridge School of Nursing 2012 — 2014
Associate of Science (A.S.), Registered Nursing/Registered Nurse
California State University-Sacramento 2001 — 2003
Bachelor of Science (BS), Kinesiology and Exercise Science
Ericka Breedlove's USAA Experience October 2001 - Present
Job Instructor at USAA
Industry Financial Services
Experience
USAA October 2001 - Present
Skills
Leadership, Coaching, Training, Leadership Development, Customer Service, Organizational..., Team Leadership, Communication, Team Building, Team Motivation, Process Improvement, Analysis, Call Centers
Education
California State University-Sacramento 1996 — 2001
Bachelor's Degree, Psychology
USAA October 2001 - Present
Skills
Leadership, Coaching, Training, Leadership Development, Customer Service, Organizational..., Team Leadership, Communication, Team Building, Team Motivation, Process Improvement, Analysis, Call Centers
Education
California State University-Sacramento 1996 — 2001
Bachelor's Degree, Psychology
Angela Wollesen's USAA Experience January 2005 - November 2006
Job Claims Adjuster
Industry Insurance
Experience
USAA January 2005 - November 2006
The Hartford January 2004 - January 2005
Skills
Microsoft Word, Customer Service, Public Speaking, Microsoft Excel, Microsoft Office, Underwriting, Medical Records, Medical Coding, Medical Terminology, Negotiation, Liability Analysis, Property & Casualty..., Disability Insurance, PowerPoint, Data Entry, Outlook, Insurance
Education
CSU Sacramento 2001 — 2003
Bachelor of Science (B.S.), Microbiology, Molecular Biology, Chemistry
USAA January 2005 - November 2006
The Hartford January 2004 - January 2005
Skills
Microsoft Word, Customer Service, Public Speaking, Microsoft Excel, Microsoft Office, Underwriting, Medical Records, Medical Coding, Medical Terminology, Negotiation, Liability Analysis, Property & Casualty..., Disability Insurance, PowerPoint, Data Entry, Outlook, Insurance
Education
CSU Sacramento 2001 — 2003
Bachelor of Science (B.S.), Microbiology, Molecular Biology, Chemistry
Maria Tate's USAA Experience October 2013 - Present
Job Talent Delivery Advisor at USAA
Industry Human Resources
Experience
USAA October 2013 - Present
Becton, Dickinson and Company January 2011 - October 2013
CTLGroup April 2010 - August 2010
CareerBuilder.com September 2008 - July 2009
CareerBuilder.com May 2007 - September 2008
CareerBuilder.com August 2006 - April 2007
CareerBuilder.com August 2005 - July 2006
The Reed Group/Global Imaging Systems April 2004 - August 2005
Skills
Recruiting, Talent Acquisition, College Recruiting, Interviews, Applicant Tracking..., Talent Management, Technical Recruiting, Sourcing, Human Resources, Onboarding, Performance Management, Training, Personnel Management, Leadership, Temporary Placement
Education
Michigan State University 2000 — 2003
BA, Human Resources
Calvin College 1996 — 1999
BA, Social Work
Grand Rapids Christian High
USAA October 2013 - Present
Becton, Dickinson and Company January 2011 - October 2013
CTLGroup April 2010 - August 2010
CareerBuilder.com September 2008 - July 2009
CareerBuilder.com May 2007 - September 2008
CareerBuilder.com August 2006 - April 2007
CareerBuilder.com August 2005 - July 2006
The Reed Group/Global Imaging Systems April 2004 - August 2005
Skills
Recruiting, Talent Acquisition, College Recruiting, Interviews, Applicant Tracking..., Talent Management, Technical Recruiting, Sourcing, Human Resources, Onboarding, Performance Management, Training, Personnel Management, Leadership, Temporary Placement
Education
Michigan State University 2000 — 2003
BA, Human Resources
Calvin College 1996 — 1999
BA, Social Work
Grand Rapids Christian High
Jason Duffaut, CFP®, CWS®,CAP®'s USAA Experience September 2010 - Present
Job
Industry Financial Services
Experience
USAA September 2010 - Present
Skills
Retirement Planning, Insurance, Life Insurance, Wealth Management, Wealth Management..., Strategic Financial..., Investments, Wealth, Investment Management, Retirement, Fixed Annuities, Investment Advisory, Asset Management, Asset Allocation, Financial Advisory, Relationship Management, Banking
Education
Cannon Financial Institute
Certified Wealth Strategist
The American College
Philanthropic Studies
California State University-Fullerton - College of Business and Economics
BA, Finance
USAA September 2010 - Present
Skills
Retirement Planning, Insurance, Life Insurance, Wealth Management, Wealth Management..., Strategic Financial..., Investments, Wealth, Investment Management, Retirement, Fixed Annuities, Investment Advisory, Asset Management, Asset Allocation, Financial Advisory, Relationship Management, Banking
Education
Cannon Financial Institute
Certified Wealth Strategist
The American College
Philanthropic Studies
California State University-Fullerton - College of Business and Economics
BA, Finance
Daniel Manfre's USAA Experience September 2007 - Present
Job Software Systems Engineer I at USAA
Industry Insurance
Experience
USAA September 2007 - Present
Skillsoft (formerly Thomson NETg) October 2005 - September 2007
City of Phoenix Law Department June 2004 - October 2005
California Department of Insurance March 2000 - June 2004
Skills
Java Enterprise Edition, XML, Web Services, Software Development, SQL, Java, Agile Methodologies, Eclipse, Hibernate, Ant, Spring, Databases, HTML, JSP, Oracle, J2EE, JavaScript, Unix, Linux, Tomcat, SOA, Web Applications, Scrum, DB2, JSON, SQL Server, SDLC, JDBC, Servlets, SOAP, JUnit, Websphere, Maven, Weblogic, Perl, REST, EJB, Object Oriented Design, Struts, jQuery, Design Patterns, Groovy, UML, Test Driven Development, Web Development, CSS, Application Development, Software Design, Microsoft SQL Server
Education
California State University-Sacramento 1998 — 2001
BS, Business, concentration in MIS
USAA September 2007 - Present
Skillsoft (formerly Thomson NETg) October 2005 - September 2007
City of Phoenix Law Department June 2004 - October 2005
California Department of Insurance March 2000 - June 2004
Skills
Java Enterprise Edition, XML, Web Services, Software Development, SQL, Java, Agile Methodologies, Eclipse, Hibernate, Ant, Spring, Databases, HTML, JSP, Oracle, J2EE, JavaScript, Unix, Linux, Tomcat, SOA, Web Applications, Scrum, DB2, JSON, SQL Server, SDLC, JDBC, Servlets, SOAP, JUnit, Websphere, Maven, Weblogic, Perl, REST, EJB, Object Oriented Design, Struts, jQuery, Design Patterns, Groovy, UML, Test Driven Development, Web Development, CSS, Application Development, Software Design, Microsoft SQL Server
Education
California State University-Sacramento 1998 — 2001
BS, Business, concentration in MIS
Tiffany (Tong) Converse's USAA Experience June 2015 - Present
Job Sr. Research Analyst at USAA
Industry Automotive
Experience
USAA June 2015 - Present
American Honda Motor Co., Inc July 2007 - May 2014
Honda Riders Club of America July 2002 - July 2007
Dealer Network Development April 2001 - July 2002
Bank of America February 2001 - April 2001
Campaigners, Inc. May 1999 - January 2001
Skills
Market Analysis, Competitive Analysis, Market Research, Marketing Strategy, Marketing, Analysis, Sales, Business Strategy, Event Planning, Marketing Research, Social Media Marketing, Advertising, Team Building, Leadership
Education
California State University-Long Beach 2008 — 2011
MBA, Business Administration
Loyola Marymount University 1995 — 1999
Bachelor of Business Administration (BBA)
Bishop O'dowd High School
USAA June 2015 - Present
American Honda Motor Co., Inc July 2007 - May 2014
Honda Riders Club of America July 2002 - July 2007
Dealer Network Development April 2001 - July 2002
Bank of America February 2001 - April 2001
Campaigners, Inc. May 1999 - January 2001
Skills
Market Analysis, Competitive Analysis, Market Research, Marketing Strategy, Marketing, Analysis, Sales, Business Strategy, Event Planning, Marketing Research, Social Media Marketing, Advertising, Team Building, Leadership
Education
California State University-Long Beach 2008 — 2011
MBA, Business Administration
Loyola Marymount University 1995 — 1999
Bachelor of Business Administration (BBA)
Bishop O'dowd High School
Victor Cortez's USAA Experience 2001 - 2003
Job Director of Internet
Industry Internet
Experience
Mission Restaurant Supply June 2012 - Present
Cortez Web Services June 2003 - Present
The SCOOTER Store October 2004 - June 2012
USAA 2001 - 2003
USAA 2001 - 2003
drkoop.com 1999 - 2001
US Army June 1993 - October 1999
Skills
Process Improvement, Web Applications, T-SQL, Web Analytics, Web Development, Vendor Management, Data Analysis, IT Management, Microsoft SQL Server, E-commerce, Content Management, Analytics, Web Services, Requirements Analysis, JavaScript, SEO, SEM, ASP.NET, PHP, Management, Online Marketing, Product Management, Website Development, Conversion Optimization, Google Analytics, Google Adwords, Visio, Integration, Software Development, Software Project..., Databases, Agile Project Management, User Experience, Start-ups, Mobile Applications, User Interface Design, CRM
Education
Park University 1997 — 2001
Campbell University 1994 — 1997
Jeff Grad
Mission Restaurant Supply June 2012 - Present
Cortez Web Services June 2003 - Present
The SCOOTER Store October 2004 - June 2012
USAA 2001 - 2003
USAA 2001 - 2003
drkoop.com 1999 - 2001
US Army June 1993 - October 1999
Skills
Process Improvement, Web Applications, T-SQL, Web Analytics, Web Development, Vendor Management, Data Analysis, IT Management, Microsoft SQL Server, E-commerce, Content Management, Analytics, Web Services, Requirements Analysis, JavaScript, SEO, SEM, ASP.NET, PHP, Management, Online Marketing, Product Management, Website Development, Conversion Optimization, Google Analytics, Google Adwords, Visio, Integration, Software Development, Software Project..., Databases, Agile Project Management, User Experience, Start-ups, Mobile Applications, User Interface Design, CRM
Education
Park University 1997 — 2001
Campbell University 1994 — 1997
Jeff Grad
Michele Fadling's USAA Experience 2001 - October 2003
Job Manager, Human Resources DMG MORI
Industry Human Resources
Experience
DMG MORI May 2011 - Present
COMSYS August 2004 - April 2011
USAA 2001 - October 2003
USAA September 1997 - January 2001
Skills
Talent Acquisition, Employee Relations, Applicant Tracking..., Recruiting, Onboarding, Performance Management, Talent Management, College Recruiting, Organizational..., Leadership Development, Strategic Leadership, Strategic Thinking, Change Management, Human Resource..., Human Resource Planning, Compensation & Benefit, Immigration Law
Education
California State University-Sacramento 1994 — 1996
Bachelor's degree, Business, Human Resource Management
DMG MORI May 2011 - Present
COMSYS August 2004 - April 2011
USAA 2001 - October 2003
USAA September 1997 - January 2001
Skills
Talent Acquisition, Employee Relations, Applicant Tracking..., Recruiting, Onboarding, Performance Management, Talent Management, College Recruiting, Organizational..., Leadership Development, Strategic Leadership, Strategic Thinking, Change Management, Human Resource..., Human Resource Planning, Compensation & Benefit, Immigration Law
Education
California State University-Sacramento 1994 — 1996
Bachelor's degree, Business, Human Resource Management
Natasha Wanis's USAA Experience June 1999 - September 2000
Job Leadership Consulting National Project Manager at Lee Hecht Harrison
Industry Staffing and Recruiting
Experience
Lee Hecht Harrison Human Resources CoordinatorPricewaterhouseCoopersSeptember 2000 - June 2001
USAA June 1999 - September 2000
Education
California State University-Sacramento 1994 — 1999
Lee Hecht Harrison Human Resources CoordinatorPricewaterhouseCoopersSeptember 2000 - June 2001
USAA June 1999 - September 2000
Education
California State University-Sacramento 1994 — 1999
Kent Tuholsky's USAA Experience September 2013 - Present
Job Director, Capital Markets & Securitization at USAA
Industry Financial Services
Experience
USAA September 2013 - Present
KCI Medical May 2008 - July 2013
InSight Health Services March 2002 - April 2008
NACA Logistics Group November 2000 - January 2002
NEC December 1999 - November 2000
Packard Bell NEC February 1997 - December 1999
LA Gear April 1993 - February 1997
Applause April 1991 - April 1993
Skills
Forecasting, Mergers, Strategic Planning, Budgeting, Compliance, Contract Negotiation, Negotiation, Financial Analysis, SOX, Excel, Financial Modeling, Healthcare, Restructuring, Integration, Risk Management, Cash Management, Financial Management, Corporate Finance, ERP, Managerial Finance, Sarbanes-Oxley Act, Strategic Financial..., Treasury Management, Analysis, Acquisition Integration, Business Process..., Auditing, Executive Management, Business Analysis, Treasury, Investments, Accounts Receivable, Divestitures, Banking, Financial Accounting, Finance, Mergers & Acquisitions, Management, Project Planning, Strategy, Cross-functional Team..., Start-ups, Process Improvement, Budgets, Microsoft Excel, Financial Reporting, Hyperion Enterprise, Cash Flow, Internal Controls, Valuation
Education
California State University-Northridge 1987 — 1992
Crespi High School 1984 — 1987
USAA September 2013 - Present
KCI Medical May 2008 - July 2013
InSight Health Services March 2002 - April 2008
NACA Logistics Group November 2000 - January 2002
NEC December 1999 - November 2000
Packard Bell NEC February 1997 - December 1999
LA Gear April 1993 - February 1997
Applause April 1991 - April 1993
Skills
Forecasting, Mergers, Strategic Planning, Budgeting, Compliance, Contract Negotiation, Negotiation, Financial Analysis, SOX, Excel, Financial Modeling, Healthcare, Restructuring, Integration, Risk Management, Cash Management, Financial Management, Corporate Finance, ERP, Managerial Finance, Sarbanes-Oxley Act, Strategic Financial..., Treasury Management, Analysis, Acquisition Integration, Business Process..., Auditing, Executive Management, Business Analysis, Treasury, Investments, Accounts Receivable, Divestitures, Banking, Financial Accounting, Finance, Mergers & Acquisitions, Management, Project Planning, Strategy, Cross-functional Team..., Start-ups, Process Improvement, Budgets, Microsoft Excel, Financial Reporting, Hyperion Enterprise, Cash Flow, Internal Controls, Valuation
Education
California State University-Northridge 1987 — 1992
Crespi High School 1984 — 1987
Michael Zahorski's USAA Experience May 2007 - Present
Job Senior Operational Planning Analyst at USAA
Industry Financial Services
Experience
USAA May 2007 - Present
Pope Mortgage and Associates December 2006 - March 2007
Homefield Financial, Inc. 2003 - 2006
Skills
Mortgage Banking, Call Center, Loans, Business Analysis, Banking, Risk Management, Credit, Customer Satisfaction, Leadership, Team Building, Mortgage Lending, Vendor Management, Credit Risk, Customer Service, Training
Education
California State University-Fullerton 1995 — 2003
Bachelor of Science (BS), Kinesiology and Exercise Science
San Diego State University-California State University 1994 — 1995
Whitney High Scool 1988 — 1994
Diploma
USAA May 2007 - Present
Pope Mortgage and Associates December 2006 - March 2007
Homefield Financial, Inc. 2003 - 2006
Skills
Mortgage Banking, Call Center, Loans, Business Analysis, Banking, Risk Management, Credit, Customer Satisfaction, Leadership, Team Building, Mortgage Lending, Vendor Management, Credit Risk, Customer Service, Training
Education
California State University-Fullerton 1995 — 2003
Bachelor of Science (BS), Kinesiology and Exercise Science
San Diego State University-California State University 1994 — 1995
Whitney High Scool 1988 — 1994
Diploma
Janet Gong's USAA Experience May 1987 - July 2006
Job Interpreter Coordinator at Superior Court of Placer County
Industry Government Administration
Experience
Superior Court of Placer County November 2006 - Present
USAA May 1987 - July 2006
Sears August 1982 - June 1984
Skills
Leadership, Customer Service, Microsoft Excel, Human Resources, Insurance, Policy, Public Speaking, Community Outreach, Microsoft Office, Editing, Research, Event Planning
Education
California State University-Sacramento 1982 — 1985
BA, Psychology
Indiana University Bloomington 1980 — 1982
Superior Court of Placer County November 2006 - Present
USAA May 1987 - July 2006
Sears August 1982 - June 1984
Skills
Leadership, Customer Service, Microsoft Excel, Human Resources, Insurance, Policy, Public Speaking, Community Outreach, Microsoft Office, Editing, Research, Event Planning
Education
California State University-Sacramento 1982 — 1985
BA, Psychology
Indiana University Bloomington 1980 — 1982
Edward Pfeffer, CTP's USAA Experience January 2001 - January 2002
Job Senior Analyst at TSA
Industry Government Administration
Experience
TSA September 2015 - Present
HQ U.S. Army Materiel Command October 2011 - September 2013
U.S. Department of State February 2010 - October 2011
U.S. Army CIO/G-6 2009 - February 2010
US Army Installation Management Command July 2009 - January 2010
U.S. Army May 2005 - May 2009
American Forces Information Service January 2002 - July 2006
USAA January 2001 - January 2002
H.E.B. GROCERY CO. July 1998 - August 2000
U.S. Army February 1990 - April 1998
Skills
Government, Process Improvement, Analysis, DoD, Training, Program Management, Management, Leadership, Project Planning, Strategic Planning, Team Building, Budgets, Managerial Finance, Accounting, Finance, Auditing, Internal Controls
Education
Virginia Theological Seminary 2014 — 2018
M.A., Theology/Theological Studies
Webster University 1996 — 1998
MAB, FINANCE
Cameron University 1980 — 1984
BS, FINANCE
TSA September 2015 - Present
HQ U.S. Army Materiel Command October 2011 - September 2013
U.S. Department of State February 2010 - October 2011
U.S. Army CIO/G-6 2009 - February 2010
US Army Installation Management Command July 2009 - January 2010
U.S. Army May 2005 - May 2009
American Forces Information Service January 2002 - July 2006
USAA January 2001 - January 2002
H.E.B. GROCERY CO. July 1998 - August 2000
U.S. Army February 1990 - April 1998
Skills
Government, Process Improvement, Analysis, DoD, Training, Program Management, Management, Leadership, Project Planning, Strategic Planning, Team Building, Budgets, Managerial Finance, Accounting, Finance, Auditing, Internal Controls
Education
Virginia Theological Seminary 2014 — 2018
M.A., Theology/Theological Studies
Webster University 1996 — 1998
MAB, FINANCE
Cameron University 1980 — 1984
BS, FINANCE
Jessica Bivens's USAA Experience March 1991 - February 2003
Job Executive General Adjuster at GoodmanGableGould/Adjusters International
Industry Insurance
Experience
Goodman-Gable-Gould January 2014 - Present
The Greenspan Co./Adjusters International July 2011 - December 2013
The Greenspan Co./Adjusters Intl September 2005 - July 2011
Liberty Mutual Insurance February 2003 - September 2005
USAA March 1991 - February 2003
Skills
Insurance, Negotiation, Customer Service, Budgets, Sales, Claim, Team Building, Leadership, Property Damage, Liability, Claim Investigation, Claims Handling, Claims Resolution, Property Claims, Property & Casualty..., Claims Management, Adjustments, Subrogation
Education
California State University-Sacramento
Bachelor's Degree, Business Administration and Management
Golden Gate University
MS, Human Resources
Goodman-Gable-Gould January 2014 - Present
The Greenspan Co./Adjusters International July 2011 - December 2013
The Greenspan Co./Adjusters Intl September 2005 - July 2011
Liberty Mutual Insurance February 2003 - September 2005
USAA March 1991 - February 2003
Skills
Insurance, Negotiation, Customer Service, Budgets, Sales, Claim, Team Building, Leadership, Property Damage, Liability, Claim Investigation, Claims Handling, Claims Resolution, Property Claims, Property & Casualty..., Claims Management, Adjustments, Subrogation
Education
California State University-Sacramento
Bachelor's Degree, Business Administration and Management
Golden Gate University
MS, Human Resources
Lorraine Botello's USAA Experience February 1986 - August 2007
Job Senior Claims Examiner at XL Catlin
Industry Insurance
Experience
XL Catlin April 2011 - Present
Scottsdale Insurance Company September 2007 - April 2011
USAA February 1986 - August 2007
Skills
Liability, Casualty, Insurance, Claim, Litigation, Claims Management, Excess, Property & Casualty..., Public Liability, Claims Handling, Legal Liability, Litigation Management, Commercial Insurance, Commercial Lines, Accident, Personal Injury, Subrogation, Claim Investigation, Insurance Law, Professional Liability, Property Damage, Liability Analysis, Claims Resolution, Inland Marine, Reinsurance, General Insurance, Employment Practices..., Adjustments, D&O, Umbrella Insurance, Property Claims, Product Liability, Brokers, Underwriting, Workers Compensation, Auto Claims, Casualty Claims, Large Loss, Insurance Adjusting, Casualty Insurance
Education
Attended Claims College in Philadelphia School of Casualty Claims Level II 2013 — 2015
Working on attaining my CCMP designation, School of Claims Management, Passed
California State University-Sacramento 1982 — 1986
B.A. Spanish, Business Minor
Napa Valley College 1980 — 1982
Associate's degree, Spanish
XL Catlin April 2011 - Present
Scottsdale Insurance Company September 2007 - April 2011
USAA February 1986 - August 2007
Skills
Liability, Casualty, Insurance, Claim, Litigation, Claims Management, Excess, Property & Casualty..., Public Liability, Claims Handling, Legal Liability, Litigation Management, Commercial Insurance, Commercial Lines, Accident, Personal Injury, Subrogation, Claim Investigation, Insurance Law, Professional Liability, Property Damage, Liability Analysis, Claims Resolution, Inland Marine, Reinsurance, General Insurance, Employment Practices..., Adjustments, D&O, Umbrella Insurance, Property Claims, Product Liability, Brokers, Underwriting, Workers Compensation, Auto Claims, Casualty Claims, Large Loss, Insurance Adjusting, Casualty Insurance
Education
Attended Claims College in Philadelphia School of Casualty Claims Level II 2013 — 2015
Working on attaining my CCMP designation, School of Claims Management, Passed
California State University-Sacramento 1982 — 1986
B.A. Spanish, Business Minor
Napa Valley College 1980 — 1982
Associate's degree, Spanish
Claire Sharp's USAA Experience February 1989 - February 2002
Job Licensed Agent at Richard Cowles Allstate insurance
Industry Architecture & Planning
Experience
Richard Cowles Allstate insurance May 2015 - Present
Mockingbird Props July 2013 - Present
Sharp Architecture Inc February 2001 - Present
Farmers Insurance Group of Companies July 2014 - May 2015
USAA February 1989 - February 2002
Skills
Insurance, Customer Service, Microsoft Office, Human Resources, Employee Relations, Payroll, Administration, Coaching, Commercial Insurance, Life Insurance, Sales, Team Building
Education
California State University-Sacramento 1984 — 1985
BS, Business Administration
Humboldt State University 1976 — 1978
Richard Cowles Allstate insurance May 2015 - Present
Mockingbird Props July 2013 - Present
Sharp Architecture Inc February 2001 - Present
Farmers Insurance Group of Companies July 2014 - May 2015
USAA February 1989 - February 2002
Skills
Insurance, Customer Service, Microsoft Office, Human Resources, Employee Relations, Payroll, Administration, Coaching, Commercial Insurance, Life Insurance, Sales, Team Building
Education
California State University-Sacramento 1984 — 1985
BS, Business Administration
Humboldt State University 1976 — 1978
Linda Hurley's USAA Experience June 2006 - October 2011
Job Registered Dietitian, WIC
Industry Health, Wellness and Fitness
Experience
Maricopa County March 2010 - Present
USAA June 2006 - October 2011
Glendale Community College May 2004 - July 2008
Skills
Nutrition Education, Nutritional Counseling, Dietetics, Nutrition, Health Promotion, Health Education, Wellness, Prevention, Public Health, Weight Management, Fitness, Motivational..., Cpr Certified, Weight, Behavior Modification
Education
California University of Pennsylvania 2005 — 2006
MS, Exercise Science and Health Promotion
Purdue University 1980 — 1986
BS, Dietetics
Maricopa County March 2010 - Present
USAA June 2006 - October 2011
Glendale Community College May 2004 - July 2008
Skills
Nutrition Education, Nutritional Counseling, Dietetics, Nutrition, Health Promotion, Health Education, Wellness, Prevention, Public Health, Weight Management, Fitness, Motivational..., Cpr Certified, Weight, Behavior Modification
Education
California University of Pennsylvania 2005 — 2006
MS, Exercise Science and Health Promotion
Purdue University 1980 — 1986
BS, Dietetics
Kaylyn Gray's USAA Experience January 2008 - October 2009
Job Financial Database Analyst at Health Net
Industry Insurance
Experience
Health Net August 2010 - Present
USAA January 2008 - October 2009
Kenny G and Company Fine Jewelers October 2006 - January 2008
Education
California State University-Sacramento 2004 — 2008
Economics, Economics
Health Net August 2010 - Present
USAA January 2008 - October 2009
Kenny G and Company Fine Jewelers October 2006 - January 2008
Education
California State University-Sacramento 2004 — 2008
Economics, Economics
Betty Hervey's USAA Experience July 1993 - January 2004
Job Operations Manager at Travelers Insurance
Industry Insurance
Experience
Travelers Insurance August 2011 - Present
Travelers October 2006 - August 2011
USAA July 1993 - January 2004
Skills
Property, Commercial Insurance, Insurance, Customer Service, Leadership, General Insurance, Casualty Insurance, Liability, Process Improvement, Underwriting, Workers Compensation
Education
California State University-Sacramento
Music
Regis University
Travelers Insurance August 2011 - Present
Travelers October 2006 - August 2011
USAA July 1993 - January 2004
Skills
Property, Commercial Insurance, Insurance, Customer Service, Leadership, General Insurance, Casualty Insurance, Liability, Process Improvement, Underwriting, Workers Compensation
Education
California State University-Sacramento
Music
Regis University
Rob Van Pelt's USAA Experience 1987 - 1994
Job Field Claims Adjuster at United Fire Group
Industry Insurance
Experience
United Fire Group Substitute TeacherElk Grove School District1994 - 1995
USAA 1987 - 1994
USAA 1987 - 1994
Lobster Pound Seafood Market 1981 - 1983
Education
California State University-Sacramento 1988 — 1993
BA, Social Science
Stonehill College 1980 — 1981
n/a, Liberal Arts
United Fire Group Substitute TeacherElk Grove School District1994 - 1995
USAA 1987 - 1994
USAA 1987 - 1994
Lobster Pound Seafood Market 1981 - 1983
Education
California State University-Sacramento 1988 — 1993
BA, Social Science
Stonehill College 1980 — 1981
n/a, Liberal Arts
Ted Schoenfeld's USAA Experience 1987 - 2006
Job Claims at Esurance
Industry Insurance
Experience
Esurance September 2009 - Present
usaa 1987 - 2006
Education
California State University-Sacramento 1980 — 1984
BA, economics
Esurance September 2009 - Present
usaa 1987 - 2006
Education
California State University-Sacramento 1980 — 1984
BA, economics
Melissa Milford Tharp's USAA Experience October 2000 - June 2009
Job Risk Analyst at Solano County
Industry Financial Services
Experience
Solano County March 2014 - Present
Kaiser Permanente July 2010 - March 2014
Novartis April 2010 - December 2010
USAA October 2000 - June 2009
USAA April 1991 - October 2000
Skills
Human Resources, Employee Relations, Training, Recruiting, Interviews, Management, Employee Benefits, Program Management, Sourcing, Customer Service, Insurance, Call Centers
Education
Golden Gate University 1999 — 2001
MA, Human Resources Management
California State University-Sacramento 1985 — 1990
BA, Organizational Communication
Solano County March 2014 - Present
Kaiser Permanente July 2010 - March 2014
Novartis April 2010 - December 2010
USAA October 2000 - June 2009
USAA April 1991 - October 2000
Skills
Human Resources, Employee Relations, Training, Recruiting, Interviews, Management, Employee Benefits, Program Management, Sourcing, Customer Service, Insurance, Call Centers
Education
Golden Gate University 1999 — 2001
MA, Human Resources Management
California State University-Sacramento 1985 — 1990
BA, Organizational Communication
Terrianna Green-Weekes's USAA Experience April 1986 - May 2003
Job Claims Unit Manager at Esurance
Industry Insurance
Experience
Esurance March 2014 - Present
York Risk Services Group March 2012 - March 2014
Allied/Nationwide Insurance June 2006 - March 2012
Liberty Mutual Insurance May 2003 - July 2006
USAA April 1986 - May 2003
Skills
Insurance, Claims Management, Liability, Property & Casualty..., Commercial Insurance, Claim, General Insurance, Casualty Insurance, Team Building, Legal Liability, Casualty, Leadership
Education
California State University-Sacramento
BS, Business Administration (Marketing emphasis)
Golden Gate University
MBA, Management
Esurance March 2014 - Present
York Risk Services Group March 2012 - March 2014
Allied/Nationwide Insurance June 2006 - March 2012
Liberty Mutual Insurance May 2003 - July 2006
USAA April 1986 - May 2003
Skills
Insurance, Claims Management, Liability, Property & Casualty..., Commercial Insurance, Claim, General Insurance, Casualty Insurance, Team Building, Legal Liability, Casualty, Leadership
Education
California State University-Sacramento
BS, Business Administration (Marketing emphasis)
Golden Gate University
MBA, Management
Mary Ptak's USAA Experience 2000 - Present
Job
Industry Financial Services
Experience
USAA 2000 - Present
Aramark Uniform Services 1996 - 2000
McDonnell Douglas 1985 - 1996
Skills
Workforce Planning, Organizational Design, Succession Planning, Performance Management, Talent Management, Onboarding, Deferred Compensation, Employee Engagement, HRIS, Employee Relations, Personnel Management, Employee Benefits, Human Resources, College Recruiting, Benefits Administration
Education
California State University-Long Beach 1992 — 1994
MBA
University of Wisconsin-Madison 1981 — 1985
BS
USAA 2000 - Present
Aramark Uniform Services 1996 - 2000
McDonnell Douglas 1985 - 1996
Skills
Workforce Planning, Organizational Design, Succession Planning, Performance Management, Talent Management, Onboarding, Deferred Compensation, Employee Engagement, HRIS, Employee Relations, Personnel Management, Employee Benefits, Human Resources, College Recruiting, Benefits Administration
Education
California State University-Long Beach 1992 — 1994
MBA
University of Wisconsin-Madison 1981 — 1985
BS
Jamie Radovich's USAA Experience July 2015 - Present
Job Corporate Strategy & Design
Industry Financial Services
Experience
USAA July 2015 - Present
USAA June 2014 - Present
USAA October 2012 - June 2014
USAA 2004 - September 2012
USAA 2009 - 2012
USAA June 2004 - 2009
Skills
Process Improvement, Project Management, Management, Change Management, Marketing, Cross-functional Team..., Strategic Planning, Team Building, Risk Management, Customer Service, Training, Sales, Research, Call Centers, Operations Management, Account Management, Social Media, Sales Management, Event Planning, Public Speaking, Social Media Marketing, Digital Strategy, Business Strategy, Business Architecture, Collaborative Leadership, Business Process..., Integration, Mentoring, Strategy, Leadership, Team Leadership, Agile Methodologies, Lean Six Sigma, User Experience Design
Education
California State University-Sacramento 2000 — 2004
Bachelor of Science (BS), Criminal Justice/Pre Law
USAA July 2015 - Present
USAA June 2014 - Present
USAA October 2012 - June 2014
USAA 2004 - September 2012
USAA 2009 - 2012
USAA June 2004 - 2009
Skills
Process Improvement, Project Management, Management, Change Management, Marketing, Cross-functional Team..., Strategic Planning, Team Building, Risk Management, Customer Service, Training, Sales, Research, Call Centers, Operations Management, Account Management, Social Media, Sales Management, Event Planning, Public Speaking, Social Media Marketing, Digital Strategy, Business Strategy, Business Architecture, Collaborative Leadership, Business Process..., Integration, Mentoring, Strategy, Leadership, Team Leadership, Agile Methodologies, Lean Six Sigma, User Experience Design
Education
California State University-Sacramento 2000 — 2004
Bachelor of Science (BS), Criminal Justice/Pre Law
Alvin Miranda's USAA Experience July 2007 - Present
Job Casualty Claims Adjuster/Real Estate Agent at Wainwright Real Estate
Industry Real Estate
Experience
US Automobile Association July 2007 - Present
USAA July 2007 - Present
Wainwright Real Estate January 2004 - Present
Chubb Insurance March 2002 - April 2007
Skills
Insurance, Underwriting, Risk Management, Property & Casualty..., General Insurance, Claim, Liability, Financial Analysis, Commercial Insurance, Casualty, Claims Management, Life Insurance, Banking, Analysis, Credit, Casualty Insurance, Customer Service
Education
California State University-Long Beach 1996 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General, B+
California State University-Long Beach - College of Business Administration 1996 — 2000
Bachelors, Business
US Automobile Association July 2007 - Present
USAA July 2007 - Present
Wainwright Real Estate January 2004 - Present
Chubb Insurance March 2002 - April 2007
Skills
Insurance, Underwriting, Risk Management, Property & Casualty..., General Insurance, Claim, Liability, Financial Analysis, Commercial Insurance, Casualty, Claims Management, Life Insurance, Banking, Analysis, Credit, Casualty Insurance, Customer Service
Education
California State University-Long Beach 1996 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General, B+
California State University-Long Beach - College of Business Administration 1996 — 2000
Bachelors, Business
Debbie Broemsen's USAA Experience July 2011 - Present
Job Trust Relationship Manager at USAA
Industry Financial Services
Experience
USAA July 2011 - Present
JPMorgan September 2007 - July 2011
Bank of America 2001 - 2007
Bank of America 2001 - 2007
Bank of America 2001 - 2007
Skills
Wealth Management, Asset Allocation, Estate Planning, Investment Advisory, Investments, Mutual Funds, Retirement Planning, Strategic Financial..., Investment Management, Wealth Management...
Education
College for Financial Planning 2003 — 2006
Masters, Financial Planning
Campbell University 1997 — 2001
Bachelor of Business Administration (B.B.A.), Wealth Management & Trust Administration; Pre-Law
USAA July 2011 - Present
JPMorgan September 2007 - July 2011
Bank of America 2001 - 2007
Bank of America 2001 - 2007
Bank of America 2001 - 2007
Skills
Wealth Management, Asset Allocation, Estate Planning, Investment Advisory, Investments, Mutual Funds, Retirement Planning, Strategic Financial..., Investment Management, Wealth Management...
Education
College for Financial Planning 2003 — 2006
Masters, Financial Planning
Campbell University 1997 — 2001
Bachelor of Business Administration (B.B.A.), Wealth Management & Trust Administration; Pre-Law
Geraldine King, CPPB's USAA Experience November 1986 - November 1989
Job IT Procurement & Contract Management
Industry Computer Software
Experience
State of Georgia May 2011 - Present
State of California April 2009 - September 2011
Bayside of South Sacramento March 2006 - April 2011
Villa Group Real Estate February 2010 - March 2011
State of California February 2005 - August 2009
OCIO, State of California (formerly DTS, formerly Teale Data Center) November 2003 - November 2006
Rite Real Estate & Loans 2005 - 2006
OCIO, State of California (formerly DTS, formerly Teale Data Center) December 2000 - November 2003
State Compensation Insurance Fund December 1991 - June 1997
USAA November 1986 - November 1989
Skills
Contract Negotiation, Real Estate Transactions, ITIL, IT Service Management, Purchasing Processes, Change Management, Event Management, Team Leadership, Project Management, Training Delivery, Certified Professional..., Third Party Vendor..., Licensed Property &..., Government Contracting, Legal Assistance, Training, Outlook, Leadership Development, Access, System Administration, Public Speaking, Customer Service, Leadership, Government, Data Analysis, Purchasing, Outsourcing, Program Management, Management, Analysis, Policy, Visio
Education
Waldorf College
Bachelor of Science (BS), Organizational Leadership, Graduated with a 3.8 GPA
Heald College 1985 — 1987
Associate of Arts and Sciences (AAS), Business Administration and Management, General
California State University-Sacramento
State of Georgia May 2011 - Present
State of California April 2009 - September 2011
Bayside of South Sacramento March 2006 - April 2011
Villa Group Real Estate February 2010 - March 2011
State of California February 2005 - August 2009
OCIO, State of California (formerly DTS, formerly Teale Data Center) November 2003 - November 2006
Rite Real Estate & Loans 2005 - 2006
OCIO, State of California (formerly DTS, formerly Teale Data Center) December 2000 - November 2003
State Compensation Insurance Fund December 1991 - June 1997
USAA November 1986 - November 1989
Skills
Contract Negotiation, Real Estate Transactions, ITIL, IT Service Management, Purchasing Processes, Change Management, Event Management, Team Leadership, Project Management, Training Delivery, Certified Professional..., Third Party Vendor..., Licensed Property &..., Government Contracting, Legal Assistance, Training, Outlook, Leadership Development, Access, System Administration, Public Speaking, Customer Service, Leadership, Government, Data Analysis, Purchasing, Outsourcing, Program Management, Management, Analysis, Policy, Visio
Education
Waldorf College
Bachelor of Science (BS), Organizational Leadership, Graduated with a 3.8 GPA
Heald College 1985 — 1987
Associate of Arts and Sciences (AAS), Business Administration and Management, General
California State University-Sacramento
Laura Veyna Trindl's USAA Experience August 2013 - Present
Job Financial Advisor at USAA
Industry Financial Services
Experience
USAA August 2013 - Present
Charles Schwab October 2011 - August 2013
Mini Mutts N Meows Rescue, Inc. January 2007 - June 2012
Sunnymead Veterinarian Clinic March 2010 - March 2011
Head Start January 2007 - December 2007
Merrill Lynch June 1986 - October 1989
Sutro & Company June 1985 - June 1986
Charles Schwab April 1982 - May 1984
Skills
Team Building, Leadership, Training, Nonprofits, Public Speaking, Sales, Psychotherapy
Education
California State University-Fullerton 2003 — 2008
Master's, Counseling
USAA August 2013 - Present
Charles Schwab October 2011 - August 2013
Mini Mutts N Meows Rescue, Inc. January 2007 - June 2012
Sunnymead Veterinarian Clinic March 2010 - March 2011
Head Start January 2007 - December 2007
Merrill Lynch June 1986 - October 1989
Sutro & Company June 1985 - June 1986
Charles Schwab April 1982 - May 1984
Skills
Team Building, Leadership, Training, Nonprofits, Public Speaking, Sales, Psychotherapy
Education
California State University-Fullerton 2003 — 2008
Master's, Counseling
Matthew Nusser's USAA Experience October 2010 - March 2012
Job Leading Petty Officer, NR COMPACFLT
Industry Military
Experience
U.S Navy 2002 - Present
USAA October 2010 - March 2012
Lewis Palmer School Disctrict 38 2007 - 2009
Val Verde Unified School District 2005 - 2007
IPC International 1994 - 2004
Education
California State University-San Bernardino 2004 — 2005
Teacher Credentialing
University of Phoenix 1998 — 2003
BS, Business
Concordia University Irvine
MA, Education
U.S Navy 2002 - Present
USAA October 2010 - March 2012
Lewis Palmer School Disctrict 38 2007 - 2009
Val Verde Unified School District 2005 - 2007
IPC International 1994 - 2004
Education
California State University-San Bernardino 2004 — 2005
Teacher Credentialing
University of Phoenix 1998 — 2003
BS, Business
Concordia University Irvine
MA, Education
Sprotbery Kevin's USAA Experience
Job Member Relations Specialist II at USAA
Industry Financial Services
Experience
USAA
Skills
Analytics, Banking
Education
California State University-Fullerton 1974 — 1982
Bachelor’s Degree, Communication and Media Studies
USAA
Skills
Analytics, Banking
Education
California State University-Fullerton 1974 — 1982
Bachelor’s Degree, Communication and Media Studies
Brandy Garcia's USAA Experience February 2003 - November 2004
Job Group Training Coordinator at Life Time Athletic
Industry Health, Wellness and Fitness
Experience
Life Time Athletic March 2015 - Present
The Spa at Thunder Valley Casino January 2015 - Present
Elite Athletics November 2013 - January 2015
Sun City Lincoln Hills January 2006 - December 2013
Sun City Lincoln Hills Community Association November 2004 - January 2006
USAA February 2003 - November 2004
My Gym Children's Fitness Center August 2001 - April 2003
CSUS Student Health Center September 2001 - May 2002
World Gym 1999 - 2001
Skills
ACE Health Coach..., ACE Group Fitness..., TRX Group Instructor..., Spinning Certified, Program Development, business operations and..., Creative Problem Solving, Department Budgeting, Personal Training, Nutrition, Health Promotion, Wellness Coaching, Health Education, Wellness, Strength Training, Fitness, Exercise Physiology, Fitness Training, Cpr Certified, Weight Training, Functional Training, Coaching
Education
CSU Sacramento 1997 — 2001
Bachlor of Science, Kinesiology and Exercise Science
McNary High School 1993 — 1997
Diploma, General Studies
Life Time Athletic March 2015 - Present
The Spa at Thunder Valley Casino January 2015 - Present
Elite Athletics November 2013 - January 2015
Sun City Lincoln Hills January 2006 - December 2013
Sun City Lincoln Hills Community Association November 2004 - January 2006
USAA February 2003 - November 2004
My Gym Children's Fitness Center August 2001 - April 2003
CSUS Student Health Center September 2001 - May 2002
World Gym 1999 - 2001
Skills
ACE Health Coach..., ACE Group Fitness..., TRX Group Instructor..., Spinning Certified, Program Development, business operations and..., Creative Problem Solving, Department Budgeting, Personal Training, Nutrition, Health Promotion, Wellness Coaching, Health Education, Wellness, Strength Training, Fitness, Exercise Physiology, Fitness Training, Cpr Certified, Weight Training, Functional Training, Coaching
Education
CSU Sacramento 1997 — 2001
Bachlor of Science, Kinesiology and Exercise Science
McNary High School 1993 — 1997
Diploma, General Studies
Maggie Poppleton's USAA Experience January 2000 - Present
Job Insurance Adjuster at USAA
Industry Financial Services
Experience
USAA January 2000 - Present
Education
CSU Sacramento 1988 — 2001
Bachelor's degree, Business Administration, Management and Operations
USAA January 2000 - Present
Education
CSU Sacramento 1988 — 2001
Bachelor's degree, Business Administration, Management and Operations
Clarisa Valenzuela's USAA Experience
Job Claims Adjuster at USAA
Industry Financial Services
Experience
USAA
Skills
Property & Casualty..., Risk Management, Insurance, Customer Service, Microsoft Excel, Management, Sales, Analysis, Strategic Planning, Financial Analysis, Underwriting, Project Management
Education
California State University-Sacramento
USAA
Skills
Property & Casualty..., Risk Management, Insurance, Customer Service, Microsoft Excel, Management, Sales, Analysis, Strategic Planning, Financial Analysis, Underwriting, Project Management
Education
California State University-Sacramento
Nicole Poulis's USAA Experience 2008 - April 2012
Job NATCAT
Industry Insurance
Experience
Nationwide Insurance November 2013 - Present
Scottsdale Insurance Company April 2012 - Present
USAA 2008 - April 2012
USAA 2007 - 2008
Skills
Property & Casualty..., Commercial Lines, Casualty, Commercial Insurance, Claim, Liability, Legal Liability, General Insurance, Claims Management, Property Damage, Insurance, Subrogation, Underwriting, Inland Marine, Xactimate, Professional Liability, Claim Investigation, Reinsurance, Claims Resolution, Homeowners
Education
Western International University 2011 — 2014
Master of Business Administration (M.B.A.)
CSU Sacramento 2002 — 2006
Bachelor of Business Administration (BBA)
Nationwide Insurance November 2013 - Present
Scottsdale Insurance Company April 2012 - Present
USAA 2008 - April 2012
USAA 2007 - 2008
Skills
Property & Casualty..., Commercial Lines, Casualty, Commercial Insurance, Claim, Liability, Legal Liability, General Insurance, Claims Management, Property Damage, Insurance, Subrogation, Underwriting, Inland Marine, Xactimate, Professional Liability, Claim Investigation, Reinsurance, Claims Resolution, Homeowners
Education
Western International University 2011 — 2014
Master of Business Administration (M.B.A.)
CSU Sacramento 2002 — 2006
Bachelor of Business Administration (BBA)
Evelyn Wilbur's USAA Experience December 2003 - Present
Job Senior Specialist at USAA
Industry Financial Services
Experience
USAA December 2003 - Present
American Express November 2001 - December 2003
City of Santa Rosa November 1990 - July 2001
Education
CSU Sacramento 1974 — 1975
Bachelor of Arts (BA), English/Journalism
Fresno City College 1972 — 1973
Associate of Arts (AA), Humanities/Humanistic Studies
USAA December 2003 - Present
American Express November 2001 - December 2003
City of Santa Rosa November 1990 - July 2001
Education
CSU Sacramento 1974 — 1975
Bachelor of Arts (BA), English/Journalism
Fresno City College 1972 — 1973
Associate of Arts (AA), Humanities/Humanistic Studies
Lionel Holman's USAA Experience January 1994 - June 2003
Job Program Technician II at Department of Toxic Substances Control
Industry Government Administration
Experience
Department of Toxic Substances Control November 2014 - August 2015
Comcast Cable 2009 - 2012
Broad Street Furnishings November 2005 - August 2008
USAA January 1994 - June 2003
USAA September 1987 - January 1994
Skills
Call Center, Training, Troubleshooting, Customer Service, Technical Support, Human Resources, Software Installation, Help Desk Support, Process Scheduler, Accounts Receivable, Accounts Payable, Negotiation, Interviews, Inventory Control, Sales Management, Telecommunications, Merchandising, Public Relations, VoIP, Telephony, Call Centers
Education
California State University-Sacramento
Bachelor of Science (B.S.), Marketing
Department of Toxic Substances Control November 2014 - August 2015
Comcast Cable 2009 - 2012
Broad Street Furnishings November 2005 - August 2008
USAA January 1994 - June 2003
USAA September 1987 - January 1994
Skills
Call Center, Training, Troubleshooting, Customer Service, Technical Support, Human Resources, Software Installation, Help Desk Support, Process Scheduler, Accounts Receivable, Accounts Payable, Negotiation, Interviews, Inventory Control, Sales Management, Telecommunications, Merchandising, Public Relations, VoIP, Telephony, Call Centers
Education
California State University-Sacramento
Bachelor of Science (B.S.), Marketing
Jeremy Lennon's USAA Experience January 2006 - March 2008
Job Sr. Bodily Injury Claims Representative at National General Insurance
Industry Insurance
Experience
National General Insurance May 2014 - Present
Liberty Mutual Insurance April 2008 - Present
USAA January 2006 - March 2008
Target June 2005 - August 2005
Skills
Negotiation, Analysis, Prioritize Workload, Communication, Property & Casualty..., Lean Transformation
Education
California State University-Sacramento 2001 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
National General Insurance May 2014 - Present
Liberty Mutual Insurance April 2008 - Present
USAA January 2006 - March 2008
Target June 2005 - August 2005
Skills
Negotiation, Analysis, Prioritize Workload, Communication, Property & Casualty..., Lean Transformation
Education
California State University-Sacramento 2001 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
Patricia Orner's USAA Experience October 2006 - Present
Job Property Field Adjuster at USAA
Industry Insurance
Experience
USAA October 2006 - Present
Education
Cambridge College 2010 — 2012
Master's degree, Business, Management, Marketing, and Related Support Services
Thomas Edison State College 2008 — 2010
Bachelor's degree
USAA October 2006 - Present
Education
Cambridge College 2010 — 2012
Master's degree, Business, Management, Marketing, and Related Support Services
Thomas Edison State College 2008 — 2010
Bachelor's degree
Patricia Soderstrom Booke's USAA Experience January 2005 - September 2009
Job Claims Services Supervisor at VSP Vision Care
Industry Insurance
Experience
VSP Vision Care May 2011 - Present
USAA January 2005 - September 2009
Skills
Health Insurance, Team Leadership, Performance Management, Employee Training, Property & Casualty..., Property claims, Property Damage, Training Delivery, Project Coordination, Property Claims
Education
CSU Sacramento 1985 — 1988
Bachelor's of Science, Business Administration and Management, General
VSP Vision Care May 2011 - Present
USAA January 2005 - September 2009
Skills
Health Insurance, Team Leadership, Performance Management, Employee Training, Property & Casualty..., Property claims, Property Damage, Training Delivery, Project Coordination, Property Claims
Education
CSU Sacramento 1985 — 1988
Bachelor's of Science, Business Administration and Management, General
Debbie Hollister's USAA Experience 1988 - 1990
Job Volunteer at South Carolina Maritime Museum
Industry Education Management
Experience
South Carolina Maritime Museum 2013 - Present
St. Christopher's Children Inc. 2012 - Present
North Allegheny School District 2003 - 2008
Plano ISD 1992 - 1994
USAA 1988 - 1990
El Dorado County Office of Education 1984 - 1987
California State Assembly 1980 - 1984
County of Riverside 1978 - 1980
County of San Bernardino 1977 - 1978
Skills
Volunteering, Special Education, Mental Health, Community Outreach, Child Development, Nonprofits, Fundraising, Elementary Education, Classroom, Tutoring, Lesson Planning, Social Services, Staff Development, Curriculum Development, Volunteer Management, Curriculum Design
Education
National University 1988 — 1990
Special Education Certification
San Diego State University-California State University 1975 — 1977
Bachelor of Arts (B.A.), Psychology
Cal State San Bernardino 1972 — 1974
South Carolina Maritime Museum 2013 - Present
St. Christopher's Children Inc. 2012 - Present
North Allegheny School District 2003 - 2008
Plano ISD 1992 - 1994
USAA 1988 - 1990
El Dorado County Office of Education 1984 - 1987
California State Assembly 1980 - 1984
County of Riverside 1978 - 1980
County of San Bernardino 1977 - 1978
Skills
Volunteering, Special Education, Mental Health, Community Outreach, Child Development, Nonprofits, Fundraising, Elementary Education, Classroom, Tutoring, Lesson Planning, Social Services, Staff Development, Curriculum Development, Volunteer Management, Curriculum Design
Education
National University 1988 — 1990
Special Education Certification
San Diego State University-California State University 1975 — 1977
Bachelor of Arts (B.A.), Psychology
Cal State San Bernardino 1972 — 1974
Michael Parlato's USAA Experience June 2005 - Present
Job CL Processor I at USAA
Industry Financial Services
Experience
USAA June 2005 - Present
Food Maker Inc 2003 - 2005
Brinker International 2001 - 2003
Darden 1997 - 2001
Skills
Management, Customer Service, Leadership, Banking, Project Management, Team Building, Vendor Management, Sales, Inventory Management
Education
The University of Texas at San Antonio 1995 — 1996
paralegal certificate
California State University-Northridge 1985 — 1987
Bachelor of Arts (B.A.), Radio and Television
Moorpark College 1982 — 1985
none
USAA June 2005 - Present
Food Maker Inc 2003 - 2005
Brinker International 2001 - 2003
Darden 1997 - 2001
Skills
Management, Customer Service, Leadership, Banking, Project Management, Team Building, Vendor Management, Sales, Inventory Management
Education
The University of Texas at San Antonio 1995 — 1996
paralegal certificate
California State University-Northridge 1985 — 1987
Bachelor of Arts (B.A.), Radio and Television
Moorpark College 1982 — 1985
none
Paula Quesada-Maloney's USAA Experience May 1988 - September 2003
Job Senior Underwriter Nationwide Insurance
Industry Insurance
Experience
Nationwide Insurance September 2003 - Present
USAA May 1988 - September 2003
Skills
Insurance, Underwriting, Claim, Call Centers, Access, Property & Casualty..., Sales, Management, General Insurance, Customer Service
Education
California State University-Sacramento 1983 — 1988
Bachelor’s Degree, Communication and Media Studies
Nationwide Insurance September 2003 - Present
USAA May 1988 - September 2003
Skills
Insurance, Underwriting, Claim, Call Centers, Access, Property & Casualty..., Sales, Management, General Insurance, Customer Service
Education
California State University-Sacramento 1983 — 1988
Bachelor’s Degree, Communication and Media Studies
Jackie Galvin's USAA Experience July 2015 - Present
Job Risk Management Analyst at USAA
Industry Financial Services
Experience
USAA July 2015 - Present
USAA February 2013 - July 2015
Skills
Performance Management, Claims Resolution, Claims Management, Risk Management
Education
Our Lady of the Lake University 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
California State University-Sacramento 2001 — 2005
Bachelor’s Degree, Business Administration and Management, General
USAA July 2015 - Present
USAA February 2013 - July 2015
Skills
Performance Management, Claims Resolution, Claims Management, Risk Management
Education
Our Lady of the Lake University 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
California State University-Sacramento 2001 — 2005
Bachelor’s Degree, Business Administration and Management, General
Wells Fargo
Fidelity Investments
U.S. Bank
Northwestern Mutual
Wells Fargo Bank
Charles Schwab
Ameriprise Financial Services, Inc.
Citibank