USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
The Workout Company in Normal August 2015 - Present
Orthopedic & Sports Enhancement Center August 2015 - Present
USAA May 2015 - August 2015
LA Fitness December 2014 - May 2015
Illinois State Dance Association May 2014 - May 2015
Campus Recreation Illinois State University October 2012 - May 2015
Campus Recreation Illinois State University April 2013 - April 2015
Rockford Park District May 2013 - April 2014
The Workout Company in Normal January 2014 - February 2014
Rockford Park District May 2012 - May 2013
Skills
Fitness, Personal Training, Cpr Certified, AED, First Aid, Public Speaking, Customer Service, Event Planning, Lifeguarding, PowerPoint, Microsoft Office, Social Media, Microsoft Word, Time Management, Toning, Fitness Training, Leadership, Strength Training, Teamwork, Team Building, Choreography, Weight Training, Community Outreach, Coaching, CPR Certified
Education
Illinois State University 2011 — 2015
Bachelor of Science (B.S.), Exercise Science
Illinois State University 2011 — 2015
Bachelor of Science (B.S.), Theatre-Dance Performance
USAA June 2015 - Present
KGBTexas Public Relations / Advertising September 2010 - June 2015
CTRC at the University of Texas Health Science Center-San Antonio June 2006 - September 2010
TaylorWest Advertising and Public Relations November 2004 - June 2006
Skills
Crisis Communications, Media Relations, Strategic Communications, Press Releases, Reputation Management, Corporate Communications, Internal Communications, Public Relations, Communications Planning, Social Media, Newsletters, Publicity, Digital Media, Spokesperson, Marketing Communications, Journalism, Community Development, Copywriting, News Writing, AP Style, Publications, Web Content, Blogging, Facebook, Editing, Event Planning
Education
Illinois State University 2002 — 2004
Master's degree, Sports, Recreation and Kinesthiology - Sports Management
Illinois State University 1998 — 2002
Bachelor's degree, Public Relations
USAA January 2015 - Present
USAA December 2012 - January 2015
Half Price Books August 2012 - December 2012
University of Texas at Austin May 2010 - August 2010
First Chinese Baptist Church San Antonio May 2009 - August 2009
High School Music Service May 2008 - August 2008
Skills
Critical Thinking, Customer Service, Research, Academic Writing, Inventory Management
Education
Indiana University Bloomington 2010 — 2012
Musicology, 3.909
The University of Texas at Austin 2006 — 2010
Bachelor of Arts (B.A.), Plan II Honors, Music, 3.96
USAA June 2013 - Present
USAA September 2011 - June 2013
USAA August 2010 - September 2011
USAA September 2007 - September 2009
USAA February 2007 - September 2007
JP Morgan April 1999 - November 2003
E*Trade August 1998 - April 1999
Skills
Marketing Strategy, CRM, Email Marketing, Direct Mail Campaigns, Investment Management, Written Communication, Modern Portfolio Theory, Analytics, Segmentation, Competitive Analysis, Strategic Planning, Market Research, Market Analysis, Cross-functional Team..., Product Management, Business Strategy, Marketing, Strategy, Program Management, Online Marketing, Portfolio Management, Brand Management, Management, B2B, Risk Management, Investments, Wealth Management, Digital Marketing, Team Leadership, Analysis, Financial Services, Leadership, Business Analysis
Education
Indiana University - Kelley School of Business 2004 — 2006
MBA, Marketing, Brand Management
Indiana University Bloomington 1994 — 1998
B.A., Economics
USAA June 2014 - Present
Rackspace, the Open Cloud Company February 2012 - May 2014
Rackspace, the Open Cloud Company December 2010 - January 2012
USAA May 2005 - November 2010
Tata Consultancy Services February 2001 - November 2010
Prudential Insurance June 2004 - April 2005
Merrill Lynch July 2001 - May 2004
Xerox Corporation February 2001 - July 2001
Skills
Banking, C++, COBOL, DB2, EAI, Enterprise Architecture, Integration, JBoss Application Server, Java, Java Enterprise Edition, Oracle, PL/SQL, Requirements Analysis, SDLC, SOA, Software Project..., Web Services, Weblogic, Websphere
Education
Indian Institute of Technology, Roorkee
Research
Indian Institute of Technology, Roorkee
Master's degree
Pondicherry University
Masters
Silver Jubilee Government Residential College, Kurnool, AP.
Bachelor of Science (B.S.)
TJ Towers Photography February 2008 - Present
Majestic Memories Photography January 2008 - Present
Restoration Management Group, LLC September 2005 - June 2006
The Bank of Tampa March 2002 - June 2005
Rover Technology Fusions December 2000 - March 2002
USAA November 1998 - July 2000
Barnett Bank of Tampa, N.A. August 1992 - August 1998
Skills
Honest seasoned..., Exceptional listener..., Loyal and dedicated, Flexible team player..., Proven..., Knowledge-hungry..., Team leader who..., Exemplary planning and..., Innovative..., Resourceful team player..., Highly adaptable,..., Dependable, responsible..., Computer-literate..., Photography, Portrait Photography, Commercial Photography, Portraits, Digital Photography, Studio Photography, Fashion, Headshots, Fashion Photography, Lightroom, Photo Editing, Location Photography, Studio Lighting, Event Photography, Photos, Travel Photography, Architectural..., On Location, Teaching/mentoring, Customer Service, Management, Image Editing, Landscape Photography, Lifestyle Photography, Senior Portraits, Time Management, Videography
Education
International Academy of Design 2008 — 2010
Associates, Digital Photography
USAA June 2012 - Present
Cognizant Technology Solutions May 2004 - June 2012
HTC Global Service India Pvt. Ltd, June 2001 - May 2004
Skills
Test Automation, Quality Center, Regression Testing, QTP, Testing, Quality Assurance, Test Strategy, User Acceptance Testing, Agile Testing, Performance Testing, SQL, Test Planning, Certified Scrum Master..., Agile Methodologies, Metrics Reporting, ALM, Cyara Soulutions, Hammer, Speech Automation, Speech(IVR) Automation, Selenium Testing, Unified Functional..., Cyara Automation, RTC, Manual Testing, Software Quality..., System Testing, HP Quality Center, HP QTP
Education
Indira Gandhi National Open University 2002 — 2012
Master of Business Administration (M.B.A.), Operations Research, B
Sathyabama Institute of Science and Technology 1998 — 2001
Bachelor of Engineering (B.E.), Instrumentration and Control Engg.
Valliammai Polytechnic 1995 — 1998
Diploma in Electric and Electronics Eng, Electrical and Electronics Engineering
Corley higher secondary school 1988 — 1995
Higher Secondary
USAA May 2014 - Present
Alamo Agile Local Interest Group January 2014 - Present
USAA July 2009 - May 2014
Skills
Quality Center, Test Planning, SDLC, Requirements Analysis, Agile Methodologies, Test Cases, Requirements Gathering, Software Quality..., Test Management, Social Media Integration, Strategic Thinking, Vendor Relationships, iPhone testing, iPad testing, Risk Management
Education
Howard Payne University 2005 — 2009
Bachelor of Business Administration, Computer Information Systems
Amazon July 2015 - Present
Central Washington University June 2014 - June 2015
TEAGUE February 2014 - June 2014
Microsoft Corporation September 2010 - January 2014
Microsoft September 2006 - September 2010
USAA 2004 - 2006
USAA 2000 - 2004
Indiana University 1998 - 1999
Wisdom Tools 1997 - 1999
Los Alamos National Laboratory May 1994 - September 1997
Skills
User Experience, User-centered Design, Usability Testing, Human Computer..., User Research, Usability Engineering, Interaction Design, Contextual Inquiry, Usability, Persona, Strategy, Heuristic Evaluation, Six Sigma, Leadership, Paper Prototyping, Instructional Design, E-commerce, Information Architecture, Brainstorm Facilitation, Strategic Visionary, Management, User Interface
Education
Indiana University Bloomington 1997 — 1999
MS
The University of New Mexico 1991 — 1994
BS
Google August 2014 - Present
Wyndham Vacation Ownership October 2013 - April 2014
USAA May 2013 - August 2013
Coventry Health Care September 2012 - November 2012
USAA May 2012 - August 2012
The University of Texas at San Antonio December 2011 - June 2012
Travelers June 2010 - August 2011
American Red Cross, Mid-Atlantic Regional Chapter January 2011 - May 2011
Princeton Data Source April 2007 - July 2010
Skills
Team Oriented, Team Motivator, Microsoft Office, Goal Oriented, Punctual, Team Leadership, Insurance Claims, Organizing, Event Management, Training & Development, Social Networking Sites, Able To Multi-task, Data Analysis, Business Analysis, Community Outreach, Able To Work Under..., Dependable, Self-confidence, Determined, Proactivity, Motivated self-starter, Mind Mapping, Open Minded, Insurance, Human Resources
Education
The University of Texas at San Antonio 2011 — 2014
BBA, Human Resources Management with minor in International Management, 3.42
Old Dominion University 2010 — 2011
Bachelor of Business Administration (BBA), Marketing
Howard University 2009 — 2010
Bachelor of Business Administration (BBA), Marketing, 3.45
James Monroe High School
Service Express, Inc. August 2015 - Present
McGrath Lexus of Chicago February 2015 - August 2015
Lombard Toyota October 2013 - February 2015
Jimmy John's July 2012 - November 2013
Jimmy John's July 2006 - July 2012
USAA May 2011 - September 2011
Illinois State University August 2007 - August 2011
Orthopedic and Sports Enhancement Center October 2010 - May 2011
Illinois State Catering May 2010 - May 2011
Life Time Fitness August 2006 - August 2007
Skills
Athletics, Weight Training, Customer Service, Management, Sales Operations, Time Management, Cpr Certified, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Public Speaking, Event Planning, Teamwork, Facebook, Food Service, Exercise Physiology, Inventory Control, Sales, Cashiering, Inventory Management, Data Entry, Sales Process, Customer Retention, Account Management
Education
Illinois State University 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Exercise Sciece
Illinois State University 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Exercise Science
Whataburger June 2014 - Present
HEB January 2009 - May 2014
HEB Grocery February 2004 - January 2009
USAA July 2001 - August 2003
Charter Performance Group October 2000 - July 2001
Lilly 1982 - 2000
Skills
Instructional Design, Organizational Design, Change Management, ADDIE, Performance Consulting, Human Resources, Strategy, Performance Management, Employee Training, Training, Leadership, Program Management, Organizational..., Coaching, Training Delivery, Talent Management, Organizational..., Succession Planning, Employee Engagement, Onboarding, Executive Coaching, Workshop Facilitation, Leadership Development, Performance Improvement, Employee Relations, Personnel Management, Learning Management, Blended Learning, Learning Management...
Education
Indiana University Bloomington 1994 — 1996
Masters, Instructional Systems Design
Purdue University 1979 — 1986
BA, Biology
USAA 2010 - Present
NCR Battery, 3-265th ADA, Florida Army National Guard July 1997 - Present
Skills
Investments, Retirement, Leadership, Team Building, Military, Strategic Planning, Security Clearance, Government, Risk Management, Public Speaking, Strategic Financial..., Team Leadership
Education
Illinois State University 2001 — 2004
Bachelors, Marketing
Direct General Insurance 2006 - Present
Allstate 2004 - 2005
USAA 1997 - 2004
Time Customer Service, Inc. 1994 - 1997
Skills
Liability, Underwriting, Casualty, Insurance, Commercial Insurance, Property & Casualty...
Education
Hudson Valley Community College
Saint Leo University
USAA March 2014 - Present
City of San Antonio February 2005 - October 2013
Analytical Surveys Inc September 1996 - March 2004
United States Air Force February 1992 - February 1998
United States Air Force February 1988 - February 1992
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Management, Research, PowerPoint, Leadership, Training, English, Process Improvement
Education
Indiana Institute of Technology 1986 — 1987
Attended 1 year, Computer Science
North Rockland High School 1982 — 1986
High School, Academic
USAA 2015 - Present
Dell Financial Services 2006 - 2014
Citigroup 2000 - 2006
Associates First Capital Corporation 1982 - 2000
Skills
IT Management, Vendor Management, IT Strategy, Business Analysis, Integration, Program Management, Software Project..., SDLC, Requirements Analysis, Software Development, Management, Data Center, Project Management, Leadership, ITIL, Agile Methodologies, IT Service Management, Disaster Recovery, PMP
Education
Indiana University South Bend
Master of Business Administration (M.B.A.)
The Ohio State University
Bachelor of Arts with concentration in International Business Administration, International Business Administration
IAS Claim Services/IAS CatCrew May 2008 - Present
USAA April 1984 - October 2003
Skills
Casualty, Claims, Claims Management, Liability, Property & Casualty..., Insurance Claims, Insurance, Adjusting, Customer Service, Negotiation, Problem Solving, Customer Relations, Claim, Adjustments, Underwriting, Risk Assessment, Commercial Lines, Enterprise Risk..., Financial Risk, Commercial Insurance, Claims Resolution, Litigation Management, Risk Management, Professional Liability, Property Damage, Claim Investigation, General Insurance, Legal Liability, Subrogation, Executive Management, Vendor Management, Process Improvement, Liability Analysis, Employee Benefits, Program Management, Umbrella Insurance, Leadership, Call Centers, Claims Handling, Property, Workers Compensation, Reinsurance, Health Insurance, Xactimate, Business Development, Term Life Insurance, Customer Retention, Settlement, Brokers, Property Claims
Education
The University of Texas at San Antonio 1986 — 1989
MBA
Indiana State University
Bachelor of Science (BS), Business
Creator/Host of an Internet Talk Radio Show January 2013 - Present
Freelance Electronic Systems Technician August 2012 - Present
Lockheed Martin March 2011 - April 2012
Allstate Insurance Agency August 2006 - March 2011
USAA August 2002 - February 2006
Karaoke Star 2000 - 2004
Arizona Polymer Flooring Inc. 1997 - 2000
Discover / Novus Financial Services 1995 - 1997
Illinois Bell / Ameritech 1984 - 1995
Soft Sheen Products 1982 - 1984
Skills
EST Certified, OSHA Certified, Low -Voltage Systems, DOT Certified, Team Building, Customer Service, Microsoft Office and..., Vendor/Contractor..., A/V Rack Management, Inventory Control, Reading Blueprints and..., Strategic Planning, Project Management, General Insurance and..., Administrative..., Leadership, Negotiation, Process Improvement, Vocalist/Tenor..., Cpr Certified, Management, Claim, Low Voltage, Outlook, Microsoft Office, Sales, Computer Hardware, Electronics, Microsoft Excel, Sales Management, Hardware Installation, Software Documentation, Access, Security, Troubleshooting, Training, Internet Radio, Team Leadership, Software Installation, Policy, CCTV, Access Control, PowerPoint, Cabling, Visio, Networking, Program Management, Human Resources, Process Scheduler, Time Management
Education
Ivy Tech Community College 2012 — 2012
Electronic Systems Technician Certification, Low Voltage Electronic Systems
Illinois Wesleyan University 1979 — 1982
Business / Music
Brother Rice 1975 — 1979
Diploma, College Prep
Houston Community College July 2012 - Present
USAA June 2010 - January 2011
The Judges Court Ent January 2003 - January 2010
DHL May 2008 - February 2009
Education
Houston Community College 2012 — 2014
General Studies
North Harris Community College GED
Griffith Centers for Children August 2005 - Present
USAA January 2002 - March 2005
Peoples Cleaning May 2000 - July 2001
SCA Insurance August 1997 - May 2000
Skills
Non-profits, PowerPoint, Microsoft Word, Administrative..., Human Resources, Payroll, Proposal Writing, Filing, Property & Casualty..., Art, Graphic Arts, Medical Terminology, Medical Technology, Marketing, Report Writing, Microsoft Excel, Handmade Jewelry, Office Management, Front Office, Office Equipment..., Office Equipment..., Online Research, Logo Design, Appliance Repair, Customer Service, Problem Solving, Customer Retention, Internal Audit, Commercial Lines, Licensing, Foster Care, HIPAA, Background Checks, QuickBooks, Oil Painting, Sculpture, Nonprofits, Social Services, Group Therapy
Education
University of Houston-Clear Lake 1994 — 1997
Houston Community College 1991 — 1993
Associate of Science (A.S.)
Tyler Junior College 1982 — 1983
New York Life Insurance Company - Chicago North Shore General Office August 2011 - January 2013
USAA November 2005 - August 2009
Education
Indiana University - Northwest 2013 — 2014
Post Baccalaureate Certificate in Computer Information Systems, Java Programming Informatics Data Analysis Data Mining HTML Source Code Technical Writing, Core Grade Point Average of 3.2 on a 4-point scale.
Indiana University Bloomington 1999 — 2004
Bachelor of Arts, Psychology
Newport News Circuit Court July 2015 - Present
York County School Division June 1999 - June 2015
USAA October 1988 - March 1993
Fireman's Fund Insurance Company August 1987 - April 1988
USAA September 1986 - May 1987
Skills
Planning, budgeting,..., Microsoft Office suite..., Skillful organizer,..., Adept multi-tasker, Competent professional, Capable, quick learner, Vast interpersonal..., Staff Development, Leadership, Elementary Education, Lesson Planning, Educational Leadership, Educational Technology, Differentiated..., K-12, Tutoring
Education
Illinois State University 1983 — 1985
BS Elementary Education, Elementary Education and Teaching, K-8
Southern Illinois University, Carbondale 1982 — 1983
Communications and Elementary Education
Carved Wooden Spoons June 2011 - Present
RGIS 2008 - April 2014
Modern Pest Services April 2007 - February 2008
Rite Aid November 2004 - November 2006
AAA Northern California, Nevada & Utah Insurance Exchange September 2004 - November 2004
USAA July 2002 - July 2004
Skills
Maintaining daily..., Traveling throughout..., Inventory Management, Inventory Control, Retail, Loss Prevention, Merchandising, Profit, Income Statement, Customer Satisfaction, Distribution Center..., Customer Service, Sales, Store Management, Retail Sales, Management, Forecasting, Time Management, Call Center, Process Improvement, Payroll, Budgets, Training, Inventory, Cashiering, Data Entry, Purchasing, Visual Merchandising, Coaching, Pricing, Leadership, Operations Management, Planograms, Telephone Skills, Outlook, Cash Management, Auditing, 10 Key, Customer Retention, POS, Physical Inventory, Grocery, Cash Register, Hiring, Recruiting, Sales Operations, Shrinkage, Store Operations, P
Education
Husson College 1995 — 1997
Master of Business Administration (M.B.A.), Business Administration and Management, General
Husson College 1991 — 1995
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Bangor High School 1987 — 1991
Diploma, General Study
MSD Wayne Twnshp August 2005 - Present
Indiana School of Nursing 2001 - 2005
Savannah Chatham County Public Schools 1994 - 2001
USAA October 1991 - February 1993
Royal Air Force October 1986 - March 1991
Skills
Educational Technology, Classroom, K-12, Instructional Technology, Information Literacy, Literacy, Children's Books, Teaching, School Library Media
Education
Indiana University-Purdue University at Indianapolis 2002 — 2005
Master of Library & Information Science (MLIS), School Librarian/School Library Media Specialist
University of Strathclyde 1981 — 1984
Bachelor of Arts (B.A.), French & German
Spherion Staffing Services for American Family Insurance April 2014 - Present
USAA November 2013 - January 2014
Self-Employed September 2011 - October 2013
American Family Insurance December 2009 - September 2011
Not Employed October 2008 - November 2009
American Family Insurance February 2008 - October 2008
American Family Insurance July 2005 - January 2008
American Family Insurance September 2003 - June 2005
Golden Harvest Thorp Seed Company January 1996 - August 2003
Golden Harvest Thorp Seed Company October 1992 - December 1995
Education
Illinois State University
Bachelor of Science, Marketing
Department of the Army June 2011 - Present
US Army Reserves February 1986 - Present
USAA November 1998 - August 2007
Skills
Government Contract..., Data Analysis, Program Management, Management, Government, Policy, Leadership, Leadership Development, Team Leadership, Transportation, Operations Management, Team Building, Project Planning, Analysis, Process Improvement, Military Experience, Military Operations, Operational Planning, Security Clearance
Education
Texas State University-San Marcos 2010 — 2012
Master of Science (MS), Parks, Recreation and Leisure Facilities Management
University of Phoenix 2000 — 2002
Master of Business Administration (MBA), Business/Commerce, General
Indiana University-Purdue University at Indianapolis 1987 — 1992
Bachelor's degree, Health and Physical Education/Fitness
USAA December 2011 - Present
Booz Allen Hamilton April 2008 - November 2011
First Merchants Corporation February 2007 - December 2007
Duke Realty Corporation November 2003 - September 2006
Duke Realty Corporation July 2001 - November 2003
Duke Realty Corporation July 1998 - July 2001
Duke Realty Corporation July 1997 - July 1998
Duke Realty Corporation June 1995 - July 1997
Skills
Strategic Communications, Press Releases, Corporate Communications, Marketing Communications, Email Marketing, Copywriting, Newsletters, Public Relations, Online Marketing, Advertising, Internal Communications, Integrated Marketing, Editing, Social Media, Social Media Marketing, Corporate Branding, Marketing Strategy, Publications, Facebook, Adobe Creative Suite, Microsoft Office, Proofreading, PMP, Copy Editing, Blogging, Web Content, Digital Marketing, Brand Development, Content Management, Content Development, Social Networking, Communications Planning, New Media, Writing, Creative Writing, Editorial, Marketing Management, Web Content Management, Grammar, Strategic Planning, Annual Reports, Wordpress, Intranet, Thought Leadership, Executive Communications, Communications Strategy, Budgeting, Writing Skills, Website Management
Education
Indiana Wesleyan University 2003 — 2004
MS, Management
Indiana University 1989 — 1991
BA, English
USAA February 2011 - Present
Lids August 2008 - June 2010
Education
Indiana University Bloomington 1998 — 2002
bachelors, Journalism, Criminal Justice
Railroad Commission of Texas December 2014 - Present
VSP February 2014 - December 2014
PennDOT (Pennsylvania department of Transportation) July 2013 - January 2014
Rackspace, the Open Cloud Company April 2012 - July 2013
Thomson Reuters October 2011 - April 2012
Deloitte November 2008 - September 2011
Blockbuster May 2008 - October 2008
USAA August 2007 - April 2008
Tata Consultancy Services July 2005 - July 2007
Skills
Java, Weblogic, SOA, Java Enterprise Edition, Struts, JMS, Spring, Hibernate, JUnit, Maven, Web Services, Ant, Agile Methodologies, OOP, Spring Framework, PL/SQL, Websphere, JBoss Application Server, Tomcat, SDLC, EJB, Oracle, Servlets, JDBC, RESTful WebServices, Android Development, Primefaces
Education
Indian Institute of Technology, Kanpur 2003 — 2005
M.Tech, Chemical Engineering
J.N.T.U Hyderabad 1999 — 2003
B.Tech, Chemical Engineering
Cognizant Technology Solutions June 2005 - Present
Nationstar Mortgage 2012 - 2014
JPMC 2009 - 2011
USAA 2008 - 2008
Indymac Bank 2005 - 2008
Computer Sciences Corporation June 2003 - June 2005
i-flex solutions 2000 - 2001
International Rectifier 1999 - 2000
Skills
Global Delivery, Management Consulting, Consulting, Requirements Analysis, Business Analysis, Solution Architecture, SDLC, Pre-sales, IT Strategy, Software Project..., Leadership, SOA, Vendor Management
Education
Indian Institute of Management, Kozhikode 2001 — 2003
MBA, Fin
Indian Institute of Technology, Bombay 1995 — 1999
B. Tech, Electronics and Communication
Fort Williams Calcutta 1992 — 1995
St Josephs Convent Ratlam
USAA June 2014 - Present
Wellmark Blue Cross and Blue Shield January 2013 - July 2014
Wellmark January 2011 - December 2012
Wellmark January 2010 - December 2010
Wellmark September 2009 - December 2009
Wellmark Blue Cross Blue Shield September 2006 - September 2009
Wellmark April 2005 - September 2006
Wells Fargo February 2004 - March 2005
EDS, an HP Company September 2001 - February 2004
EDS, an HP Company January 2001 - May 2001
Skills
PMO, Documentation, Analysis, SDLC, Software Project..., Department Budgeting, Expense Budgeting, ICD-10, Project Management, Portfolio Management, Team Leadership, Health Insurance, HIPAA, Bookkeeping, Project Planning, MS Project, Project Delivery, Microsoft Excel, Planview Enterprise, Software Documentation, Integration, Project Portfolio..., Vendor Management, Requirements Gathering, Business Requirements, Business Intelligence, Business Analysis, Management, Budgets, Program Management, Systems Analysis, User Acceptance Testing, Data Warehousing, Business Process..., Cross-functional Team..., Leadership, SharePoint, PMP, Requirements Analysis, Agile Methodologies, Insurance, Microsoft Project, Testing, Visio
Education
Indian Hills Community College 1991 — 1993
Associate of Science (AS), Computer Programming
eMetric July 2011 - Present
The University of Texas at San Antonio June 2011 - August 2011
The University of Texas at San Antonio January 2009 - May 2011
USAA May 2002 - August 2008
Tata Consultancy Services October 1999 - August 2008
RBS Global Banking & Markets October 2000 - April 2002
Indian Institute of Technology, Kanpur May 1998 - August 1999
Skills
Scientific Computing
Education
The University of Texas at San Antonio 2009 — 2011
M.S
The University of Texas at San Antonio 2008 — 2008
Special Under graduate
Indian Institute of Technology, Kanpur 1997 — 1999
M.Tech
University of Kerala 1992 — 1996
B.Tech
Macy's February 2015 - Present
Macy's April 2014 - January 2015
USAA November 2012 - March 2014
Skills
Merchandising, Apparel, Trend Analysis, Merchandise Planning, Inventory Management, Window Displays, Trend, Luxury Goods, Shrinkage, Clienteling, Inventory Control, Sales Management, New Business Development, Business Relationship..., Small Business Lending, Consumer Lending, Team Leadership, Team Building, Fashion Shows, Product Knowledge, Beauty Industry, Skin Care, Customer Service, Makeup Artistry, Sales, Marketing, Marketing Strategy, Visual Merchandising, Cosmetics, Store Management, Management, Retail, Event Planning, Retail Sales, Brand Management, Coaching, Strategic Planning
Education
Illinois Valley Community College
Marketing & Communications
The Hartford June 2014 - Present
The Hartford March 2013 - June 2014
The Hartford May 2012 - March 2013
National General Insurance January 2011 - May 2012
The Hartford November 2009 - March 2010
State Farm Insurance February 2006 - July 2009
USAA September 2007 - March 2008
Skills
Customer Service, Negotiation, Investigation, Organization, Adaptability, Problem Solving, Communication, Team-oriented, Close Attention to..., Claim, Claim Investigation, Claims Management, Fraud, Insurance, Liability, Property, Property Damage, Subrogation, Property & Casualty...
Education
State University of New York College at Brockport 2003 — 2005
Bachelor of Science (B.S.), Criminal Justice, 3.46
Hudson Valley Community College 2002 — 2003
Associate of Arts and Sciences (A.A.S.), Criminal Justice/Law Enforcement Administration
Frost Bank August 2015 - Present
Ameriprise Financial Services, Inc. February 2014 - Present
USAA November 2003 - February 2014
Waddell & Reed January 2001 - November 2003
Education
The University of Kansas 1988 — 1990
Master's degree, Public Administration
Indiana University Bloomington 1984 — 1988
Bachelor of Arts (B.A.), Journalism
USAA December 2007 - February 2015
USAA September 1994 - December 2007
Skills
Army, Customer Satisfaction, Financial Services, Management, Military, Budgets, Executive Management, Change Management, Leadership, Program Management, Banking, Financial Analysis, Process Improvement, Risk Management, Strategic Planning, Strategy, Team Building, Strategic Financial...
Education
Indiana State University - School of Business
Master's, Business Administration
Kent State University
Bachelor of Science, Business Administration-Accounting
ITT June 2015 - Present
Unum January 2014 - June 2015
Arkatechture January 2013 - January 2014
Multiple Affiliations August 2011 - January 2013
USAA February 2010 - August 2011
Skills
Investments, Banking, Insurance, Lines Of Credit, Small Business Lending, Credit, Consumer Lending, Loans, Retail Banking, Data Warehousing, Informatica, Microsoft SQL Server, ETL, Leadership, CRM, SSIS, Finance, Data Warehouse..., SDLC, Financial Services, Business Intelligence, Business Analysis, Visio, SQL, Tableau, Visual Studio, Oracle, Database Design, Teradata, DB2, Data Quality, Data Profiling, Dimensional Modeling, QlikView, Analysis, Data Visualization, PowerCenter
Education
Husson University 2013 — 2015
Bachelor's degree, Computer Information Systems
General Motors January 2013 - Present
USAA January 2005 - January 2013
Parijat Controlware Inc September 2004 - December 2004
Parijat Controlware Inc September 2004 - December 2004
University of Houston January 2003 - July 2004
University of Houston January 2003 - July 2004
Aces International November 2000 - April 2001
Aces International November 2000 - April 2001
Skills
Oracle, SQL, PL/SQL, SQL Tuning, Databases, Unix, Database Administration, Linux, Performance Tuning, Database Design, Java, Requirements Analysis, Oracle RAC
Education
University of Houston 2001 — 2005
Bachelor of Science, Information Systems Technology
University of Houston 2001 — 2004
Bachelor of Science, Information Systems Technology
Houston Community College 2001 — 2002
Associate of Science, Information Technology
Houston Community College 2001 — 2002
Associate of Science; Diploma, Software Technology
Software Technology Group 1997 — 2000
Advanced Diploma, Software Technology
USAA November 2014 - Present
USAA July 2012 - November 2014
USAA July 2011 - July 2012
SAME Cafe 2010 - July 2011
Self employed 2009 - July 2011
TIAA-CREF 2008 - 2009
TIAA-CREF 2005 - 2008
TIAA-CREF 2004 - 2005
Charles Schwab 1999 - 2004
Paine Webber, First Options, Self 1988 - 1999
Skills
Series 7, Series 66, Series 24, Series 53, Texas General Lines...
Education
Indiana University Bloomington
BS, Finance
Fitness Quest November 2014 - Present
Bishop Foley Catholic High School November 2014 - Present
USAFA August 2014 - November 2014
USAA May 2014 - August 2014
Bloomington Parks and Recreation May 2013 - April 2014
Illinois State University May 2013 - December 2013
Illinois State University Athletics July 2010 - November 2013
Illinois State University May 2013 - October 2013
Fitness Quest April 2013 - July 2013
Tween Brands May 2011 - January 2013
Skills
Program Management, Exercise Testing, Exercise Programming, Customer Service, Time Management, Teamwork, Facebook, Event Planning, Social Media, PowerPoint, Social Networking, Public Speaking, Microsoft Word, Microsoft Excel, Sports, Sales, Retail
Education
Illinois State University 2010 — 2014
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Illinois State University 2010 — 2014
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Confidential Company November 2011 - Present
Fannie Mae June 2010 - December 2011
Capital One October 2008 - June 2010
USAA March 2003 - October 2008
Tata Consultancy Services August 1999 - October 2008
Skills
Vendor Management, Management, SDLC, Change Management, Program Management, Requirements Analysis, PMO, PMP, Business Process..., Business Analysis, Process Improvement, Software Project..., Business Process, Project Management, Information Technology, Six Sigma
Education
Indian Institute of Science 1997 — 1999
MS (Engineering), Water Resources Engineering
MVSR Engineering College
Payment Alliance International April 2011 - June 2012
Cardtronics August 2003 - May 2009
Alltel Information Services 2000 - 2002
First Union National Bank 1997 - 2000
First USA 1995 - 1997
USAA 1987 - 1995
Commerce Savings 1985 - 1987
Republic National Bank 1981 - 1985
First Financial Bank NA 1971 - 1981
Education
Indiana State University - Scott College of Business
BS, Accounting
St. Mary's University
MBA, Finance
USAA September 2014 - Present
101st Airborne Division (Air Assault) January 2013 - July 2014
3BCT, 101st Airborne Division (Air Assault) September 2009 - December 2012
Education
Yale University - Yale School of Management 2015 — 2017
Master of Business Administration (M.B.A.), Sustainability
Indiana University Bloomington 2004 — 2008
Bachelor's Degree, Communication & Culture, Telecommunications
Stanford University
Professional Certificate, Strategic Decision and Risk Management Program (In Progress)
Villanova University
Master Certificates, IS/IT and Applied Project Management
USAA February 2005 - Present
Education
Illinois State University 1998 — 2000
BS, Computer Science
Illinois State University 1998 — 2000
BS Computer Science
USAA June 2014 - Present
United States Army Reserve April 2009 - April 2013
US Army March 2011 - July 2012
Walmart January 2008 - January 2010
Lowe's Home Improvement January 2006 - January 2008
United States Air Force January 2002 - January 2006
United States Air Force June 2004 - June 2005
Skills
Public Speaking, PowerPoint, Research, Microsoft Office, Social Media, Analysis, Troubleshooting, Logistics, Regulatory Requirements, Operational Efficiency, P&L Analysis, Shrink Management, Risk Management, SharePoint, Knowledge Management, Supply Chain, Leadership, Training, Critical Thinking, Crisis Management, Emergency Management, RFID applications, Team Building, Military, Security, Problem Solving, Management, Interviews
Education
Idaho State University 2010 — 2014
Bachelor of Arts, Philosophy, 3.0
United States Army TASS Training Center 2010 — 2010
Automated Logistics
United States Army Military Investigation School 2004 — 2004
Criminal Investigations
United States Air Force Airman Leadership School 2003 — 2003
Leadership training academy for junior managers
USAA December 2003 - Present
Skills
Underwriting, Insurance, Property & Casualty..., Loss Mitigation, Casualty, Liability, General Insurance, Risk Management, Casualty Insurance, Claim, Claims Management, Commercial Insurance, Commercial Lines, Customer Service, Legal Liability, Management, Professional Liability, Team Building
Education
Howard Payne University 2000 — 2003
Bachelor of science, psychology
Harris County February 2013 - Present
Houston Community College August 2009 - August 2012
Allied Barton Security April 2008 - June 2008
West Corporation August 2007 - November 2007
USAA September 2006 - May 2007
Redcats August 2006 - October 2006
Skills
PowerPoint, Access, Microsoft Word, Outlook, Customer Service, Microsoft Excel, Student Affairs, Microsoft Office, Research, PeopleSoft, Non-profits, Telephone Skills, Call Centers, Sales, Filing, Public Speaking, Scheduling
Education
Everest College-Houston 2015 — 2015
Registered Dental Assistant, Dental Assisting/Assistant
Houston Community College 2009 — 2012
N/a, Education, sophmore
Jusdon Senior High School 2000 — 2004
High School Diploma
USAA October 2014 - Present
USAA October 2010 - October 2014
US Army May 2013 - August 2014
Florida Army National Guard June 2010 - May 2013
John Hancock Financial Services December 2006 - October 2010
US Army October 2005 - December 2006
Skills
Military Leadership, Air Defense, Military Operations, Military Training, Marketing
Education
Illinois State University 2000 — 2004
Bachelor of Science (B.S.), Marketing
United States Citizenship & Immigration Services, Adjudicative Law Division August 2014 - Present
Department of Human Services, Office of the Attorney General May 2014 - July 2014
IAP Worldwide Services May 2013 - August 2013
Cliffe Dekker Hofmeyr Inc May 2013 - June 2013
The Innocence Project March 2013 - March 2013
USAA March 2012 - August 2012
EXPRESS September 2008 - August 2012
Gordon Law Firm July 2011 - November 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Public Speaking, HTML, English, Team Leadership, Editing, Spanish
Education
Howard University School of Law 2012 — 2015
Doctor of Law (J.D.)
American University--School of Law 2014 — 2014
Litigation Skills Institute
University of the Western Cape/Universiteit van Wes-Kaapland 2013 — 2013
Doctor of Law (J.D.)
The University of Texas at San Antonio 2008 — 2011
Bachelor of Arts (B.A.), Criminal Justice
Travelers August 2014 - Present
The Learning Lab August 2013 - May 2014
USAA May 2013 - August 2013
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Statistical Modeling, Data Analysis, Research, Event Planning, Public Speaking, Leadership, Management, Marketing, Teamwork
Education
Trinity University 2010 — 2014
Bachelor of Arts (B.A.), Economics, 3.40
IES Abroad 2012 — 2012
Vienna, Austria: International Business and Economics
Sling TV June 2015 - Present
Indiana University January 2013 - May 2015
USAA June 2014 - August 2014
eBay Inc May 2013 - August 2013
Skills
Computer Science, Java, Social Networking, Time Management, Agile Methodologies, C, AngularJS, OOP, Github, Web Development, Adobe Creative Suite, Outlook, Scheme, Quality Assurance, PC, Mac, Photoshop, Adobe Design Programs, HTML, CSS, Microsoft Excel, Customer Service, PowerPoint, Microsoft Word, Facebook, Agile Scrum, Microsoft Office, Wicket, Adobe Illustrator, Project Management, Social Media, Leadership, Android, Graphic Design, User Experience, User Interface Design, Video Production, Video Editing, Web Design, XML, Sales, YouTube, Scrum
Education
Indiana University Bloomington 2011 — 2015
Bachelor of Arts (BA), Computer Science, Telecommunications
Walker Advertising, Inc. May 1991 - Present
USAA 1986 - 1989
Skills
Marketing Communications, Lead Generation, Online Advertising, Advertising, Email Marketing, Digital Marketing, Direct Marketing, Marketing, Marketing Strategy
Education
Indiana University Bloomington 1976 — 2001
Bachelor's degree, Business, Management, Marketing
Indiana University Bloomington 1976 — 1980
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
USAA January 2015 - Present
USAA December 2013 - Present
USAA June 2013 - December 2013
USAA June 2012 - May 2013
Illinois Institute of Technology September 2009 - June 2012
USAA July 2011 - August 2011
Illinois Institute of Technology June 2010 - December 2010
Illinois Institute of Technology June 2009 - December 2010
Sun Microsystems November 2008 - May 2009
Illinois Institute of Technology November 2008 - April 2009
Skills
Mobile Applications, Mobile Design, Mobile Web Design, Mobile Architecture, Android Development, iOS development, Objective-C, Web Development, W3C Accessibility, Agile Methodologies, Agile Application..., Leadership Development, Cross-functional Team..., JavaScript, Java, HTML 5, HTML, XML, CSS, SQL
Education
Illinois Institute of Technology 2007 — 2012
Bachelor of Science (BS), Computer Science
Illinois Institute of Technology 2007 — 2012
Bachelor of Science (BS), Computer Engineering
USAA January 2015 - Present
USAA January 2014 - January 2015
Toyota Financial Services June 2013 - September 2013
Taylor Network August 2012 - October 2012
Howard University September 2011 - May 2012
Catholic Charities Diocese of St.Petersburg June 2009 - August 2010
Skills
Microsoft Office, Project Planning, Data Analysis, Database Design, Human Resources, Personnel Management, Access, Administration, Analysis, Social Media, Microsoft Excel, Community Outreach, Customer Service, Public Speaking, Research, Editing, PowerPoint
Education
Howard University 2009 — 2013
Bachelor's degree, Political Science and Government, Magna Cum Laude
Saint Andrews School
Horace Mann April 2013 - Present
Horace Mann October 2010 - April 2013
Horace Mann November 2008 - October 2010
MetLife April 2006 - January 2007
USAA 2004 - 2005
Erie Insurance Group 1998 - 2002
Skills
Management, auto and..., Insurance, Property & Casualty..., Casualty, General Insurance, Legal Liability, Negotiation, Liability, Management, Commercial Insurance, Subrogation, Claims Management, Professional Liability, Claim, Commercial Lines, Underwriting, Liability Analysis
Education
University of Illinois Springfield 1993 — 1995
Management
Illinois State University 1982 — 1985
General Studies
USAA 2008 - Present
Hartford Investment Management 2003 - 2008
Allstate 1996 - 2003
AIG American General 1995 - 1996
Franklin Life 1981 - 1995
Skills
Investments, Fixed Income, Portfolio Management, Asset Management, Capital Markets, Financial Modeling, Valuation, Securities, Bonds, Financial Analysis, Mutual Funds, Risk Management, Alternative Investments
Education
Illinois State University 1974 — 1976
Bachelor of Business Administration (B.B.A.), Finance, General
University of Illinois Springfield
Master of Business Administration (MBA), Finance, General
Cy-Fair Federal Credit Union September 2015 - Present
Cy-Fair Federal Credit Union May 2014 - September 2015
Chase April 2012 - May 2014
USAA April 2007 - April 2012
Skills
Training, Public Speaking, Finance, Banking, Mortgage Banking, Marketing Communications, Communication, Public Relations, Microsoft Office, Adobe Creative Suite, Management, Leadership, Team Leadership, Project Planning, Event Planning, Staff Development, Curriculum Development, Sales, E-Learning, Virtual Teams, Team Building, Teaching Adults, Cross-functional Team..., Consultant, Employee Development, Mentorship, Leadership Development, Coaching, Program Management, Change Management, Credit, Human Resources, Mortgage Lending, Strategic Planning, Employee Training, Financial Services, Loans, Time Management, Customer Service, Microsoft Excel, Project Management, Process Improvement, Loan Origination, Call Centers, Strategy
Education
Indiana Wesleyan University 2013 — 2015
Master of Science (M.S.), Business, Management, Marketing, and Related Support Services
University of Phoenix 2006 — 2011
Bachelor's of Science, Communications
USAA June 2014 - Present
Golden Enterprise Marketing July 2013 - February 2014
City of Colorado Springs May 2013 - August 2013
Xerox August 2012 - October 2012
Veterans Enrollment & Transition Services January 2008 - May 2010
Bed Bath & Beyond July 2007 - May 2008
Veterans Upward Bound January 2007 - December 2007
United States Marine Corps June 2001 - June 2006
Skills
Research, Higher Education, PowerPoint, Public Speaking, Microsoft Office, Statistics, Microsoft Word, Microsoft Excel, Community Outreach, Data Analysis, Event Planning, Social Media, Social Networking
Education
Humboldt State University 2007 — 2012
Bachelor of Science (B.S.), Business Administration (Finance & International Business)
Humboldt State University 2007 — 2012
Bachelor of Arts (B.A.), German
Scott & White Healthcare April 2013 - Present
USAA June 2012 - October 2012
Armando Montelongo Companies/ Education Management Services August 2011 - April 2012
Skills
PowerPoint, Photoshop, Microsoft Word, Event Planning, Microsoft Excel, Teamwork, Microsoft Office, Windows, HTML, Public Speaking, Customer Service, Access, Outlook, Software Documentation, Team Leadership, Social Networking, Data Entry, Accounting, QuickBooks, Event Management, Bookkeeping, Telephone Skills, Office Management, Healthcare, Coaching, Critical Thinking, Blogging, Accounts Receivable, Accounts Payable, Payroll, Facebook, Sales, Leadership, Nonprofits, Analysis, Data Analysis, Management
Education
San Antonio College 2013 — 2014
Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies
Howard University 2004 — 2006
Accounting
USAA August 2012 - Present
Kenexa 2012 - August 2012
Nokia Location & Commerce June 2011 - March 2012
Infor October 2007 - June 2011
Zen-tinel January 2006 - October 2007
Indiana University of Pennsylvania January 2005 - December 2005
Skills
Subversion, Java, JavaScript, C#, Visual Studio, jQuery, Ant, Agile Methodologies, Eclipse, Jenkins, JSF, GWT, C, Hudson, Maven, Kanban, TFS, Bamboo, Jira, Agile, JBoss, RTC, Wicket, Web Services, StarTeam
Education
Indiana University of Pennsylvania 2004 — 2006
Bachelor of Science, Computer Science, Mathematics
USAA February 2015 - Present
USAA October 2012 - Present
USAA December 2000 - September 2012
USAA March 2000 - December 2000
USAA January 1998 - March 2000
USAA December 1996 - December 1997
USAA July 1992 - November 1996
USAA August 1981 - June 1992
Skills
Analysis, Budgets, Accounting, Finance, General Ledger, Account Reconciliation, Project Planning, Program Management, Leadership, Accounts Payable, Management, Purchasing, Payroll, Business Analysis, Financial Analysis, Executive Management
Education
Indiana University Bloomington 1977 — 1981
Bachelor of Science, Accounting
Valentine Ventures, LLC March 2015 - Present
Durbin Bennett - Private Wealth Management, LLC November 2014 - March 2015
USAA September 2013 - September 2014
USAA May 2008 - August 2013
Fee-Only Financial Planning and Investment Management Firm August 2007 - April 2008
Bank of America Investments October 2006 - August 2007
NetQoS January 2005 - October 2006
Skills
Series 7, Business Development, Retirement, Retirement Planning, Finance, Mutual Funds, Strategic Financial..., Asset Allocation, Wealth Management, Investment Strategies, Securities, Risk Management, Strategy, Portfolio Management, Financial Planners, Investment Management, Asset Management, Investments, Leadership, Life Insurance, Financial Analysis, Financial Modeling, Equities, Strategic Planning, Investment Advisory, Alternative Investments, 401k, Fixed Annuities, Estate Planning, Uniform Combined State..., Financial Advisory, FINRA, Team Leadership, Financial Services, IRAs, Analysis, Insurance, Certified Financial..., Series 63, Wealth Management..., Financial Planning
Education
The University of Texas at Austin 2005 — 2007
Indiana University - Kelley School of Business 1997 — 2001
B.S.
Zionsville High School 1994 — 1997
Usability Professionals' Association 2000 - 2010
USAA September 2007 - May 2008
Sabre Holdings December 1998 - August 2007
Asymetrix Learning Systems (Click2Learn) October 1997 - November 1998
Raytheon-Hughes Training, Inc. (Link) September 1995 - October 1997
Education
University of North Texas 1991 — 1993
M.S., Cognitive System and Computer Education
The University of Dallas 1987 — 1990
M.B.A., Management Information Systems
Illinois State University 1974 — 1977
B.A. with Honors, French, German
USAA 2012 - Present
Code Interactive January 2000 - Present
Skills
Web Applications, Flash, HTML, ActionScript, Copywriting, CSS, PHP, Wordpress, Blogging, ZenCart, JavaScript, jQuery, Painting, Illustration, Writing, Graphic Design, Public Speaking, Instructional Design, Adobe Creative Suite, Art Direction, Creative Direction, Technical Writing, Editing, Video Editing, WordPress, Captivate, Drupal, Web Design, InDesign, Photoshop, Email Marketing
Education
Indiana University 1995 — 1999
Bachelor of Science DegreeGraduated with a Bachelor of Science
Indiana University - Kelley School of Business 1995 — 1999
BS
USAA December 2013 - Present
Blackthorn Investment Group June 2013 - November 2013
Kornitzer Capital Management March 2005 - April 2013
Strong Capital Management July 2003 - December 2004
Northern Trust June 2002 - August 2002
Deutsche Asset Management July 1996 - July 2001
Skills
Portfolio Management, Investments, Equity Research, Financial Modeling, Valuation, Equities, Asset Management, Financial Analysis, Risk Management, Equity Valuation, Finance, Financial Risk, Strategy, Asset Allocation, Investment Strategies
Education
Indiana University - Kelley School of Business 2001 — 2003
MBA, Finance
Kettering University 1993 — 1998
BS, Business Management
Macy's February 2014 - Present
Intercontinental Hotels Group December 2012 - February 2014
InterContinental Hotels Group December 2010 - December 2012
InterContinental Hotels Group June 2005 - December 2010
American Family Insurance June 2004 - June 2005
BearingPoint April 2004 - June 2004
Sprint December 2003 - April 2004
USAA September 2003 - December 2003
Wireless Communications, Verizon Premium Retailer September 2002 - September 2003
Varros Telecom August 2000 - August 2002
Skills
Agile Methodologies, SOA, SDLC, Spring, Hibernate, Enterprise Architecture, Web Services, Java Enterprise Edition, Scrum, Weblogic, Oracle, Business Analysis, Requirements Analysis, Business Intelligence, Software Development, XML, Agile Project Management
Education
Sun Certification 2003 — 2004
Sun Certified Java Programmer, Java, A
Sam Houston State University 1998 — 2000
Master of Science (M.S.), Compting & Information Science
Indira Gandhi National Open University 1996 — 1998
Diploma in Management, Business Administration and Management, General, First Class
The Maharaja Sayajirao University of Baroda 1991 — 1995
Bachelor of Engineering (B.E.), Mechanical Engineering
Austin Community College August 2012 - Present
USAA 2007 - August 2012
Footbridge Interactive/DCI Web Solutions February 2004 - December 2007
Austin Community College August 2005 - May 2007
First Community Credit Union 2001 - 2004
PrePaid Wireless, Inc. January 1999 - July 2000
Exhibitech August 1999 - December 1999
Skills
User Experience, Information Architecture, Wire Framing, User Interface Design, Usability Testing, Interaction Design, User-centered Design, Usability, Accessibility, User Experience Design, User Interface, Web Standards, Wireframes, Cross-browser..., CSS, HTML, College Teaching, Ebooks, Cover Art, Web Design, Mobile Applications, Graphic Design
Education
Houston Community College 1997 — 1999
Associates, Technical Communications, Desktop Multimedia
USAA October 2014 - Present
Capital Group May 2007 - July 2014
IBM Printing Systems Company 1986 - 2007
STK 1989 - 1996
StorageTek 1989 - 1991
Skills
Agile Methodologies, Software Development, Web Services, C, SQL, Linux, Java, Eclipse, Oracle, Software Engineering, Databases, C, Spring, MySQL, SOA, HTML, Hibernate, Java Enterprise Edition, CSS, JSP, Web Development, XML, Unix Shell Scripting, SDLC, Integration, Testing, Solution Architecture, System Architecture, JavaScript, AIX, Database Design, SaaS, SOAP, Tomcat, JUnit, Python, JDBC, Design Patterns, Microsoft SQL Server, Servlets, XSLT, Struts, JSON, OOP, Maven, Ant, Scrum, Shell Scripting, REST, Unix
Education
Illinois State University 1983 — 1986
Computer Science
Randolph Brooks Federal Credit Union January 2013 - Present
Randolph Brooks Federal Credit Union May 2010 - January 2013
Dominion Enterprises October 2006 - December 2008
Harcourt Assessment July 2006 - September 2006
USAA November 2005 - May 2006
Skills
Editing, Newsletters, Research, Adobe Acrobat, Blogging, MS Office Suite, Procedure Development, Procedure Manuals, Policy Writing, Corporate Communications, Adobe FrameMaker, Writing, OpenCMS
Education
The University of Texas at San Antonio 2004 — 2006
English/Professional Writing
Indian Hills Community College 2002 — 2003
USAA May 2013 - Present
USAA January 2010 - Present
Wachovia, A Wells Fargo Company 2009 - 2010
VISANOW 2005 - 2009
Skills
Web Services, Agile Methodologies, SDLC, JavaScript, SOA, Microsoft SQL Server, Java Enterprise Edition, XML, SQL, Web Applications, DB2, .NET, Requirements Analysis, Enterprise Architecture, Hibernate
Education
Illinois Institute of Technology 2004 — 2007
Master, Computer Science
Zeiders Enterprises, Inc. November 2012 - Present
State Farm Insurance November 2012 - Present
USAA May 2010 - November 2012
MHN Government Services April 2008 - April 2010
State Farm Insurance February 2008 - April 2010
State Farm Insurance August 2005 - February 2008
State Farm Insurance May 2004 - August 2005
State Farm Insurance February 2002 - April 2004
Skills
Financial Planning, Wealth Management, Financial Education, Strategic Financial..., Retirement Planning, Personal Financial..., Spanish-speaking, Business Analysis, Investment Advisory, Insurance, Bilingual-English/Spanis..., Investments, Fixed Annuities, Retirement, Life Insurance, Risk Management, Finance, Health Insurance
Education
Illinois State University 2005 — 2008
Master
State University of New York College at Oneonta 1989 — 1991
Bachelor
Hudson Valley Community College 1985 — 1988
Associate
USAA March 2009 - Present
Progressive Insurance Company 2000 - March 2009
Education
Indiana University Bloomington 1994 — 1998
USAA Compliance DirectorO'Sullivan ConsultingDecember 2014 - June 2015
Life Line Community Healthcare August 2014 - November 2014
Life Line Community Healthcare November 2013 - August 2014
Life Line Screening May 2011 - August 2014
Life Line Screening October 2008 - June 2011
Life Line Screening April 2008 - October 2008
Life Line Screening January 2003 - April 2008
KST Coatings May 2001 - August 2002
Enviornmental Test Systems February 1998 - June 2000
Skills
Healthcare, Process Improvement, Coaching, Strategic Planning, Employee Benefits, Marketing, Product Development, Customer Service, Team Building, Leadership, Account Management, Training, Management, Leadership Development, Team Leadership, Marketing Strategy, Strategy, Public Speaking, Business Development, Start-ups, Medicare, Recruiting, Organizational...
Education
Indiana University South Bend 1994 — 1998
MBA, Business Administration and Management, General
University of Illinois at Urbana-Champaign 1976 — 1980
BS
USAA August 2011 - Present
J.P. Morgan January 2010 - August 2011
The PrivateBank and Trust Company December 2007 - February 2009
JP Morgan March 2001 - November 2007
Skills
Asset Allocation, Asset Management, Asset Managment, Banking, Financial Planning, High Net Worth..., Investments, Management, Portfolio Management, Risk Management, Strategic Financial..., Trusts, Wealth, Wealth Management
Education
Illinois State University 1997 — 2000
USAA September 2015 - Present
ABIS Consulting Group April 2014 - September 2015
Sartorius August 2011 - January 2014
Rothe Development, Inc. January 2009 - August 2011
Davis Calibration March 2007 - January 2008
Transcat May 2005 - December 2006
United States Marine Corps June 2000 - June 2005
Skills
Calibration, Electronics, Test Equipment, Electricians, Maintenance & Repair, Field Service, Management, Microwave, Customer Service, Troubleshooting, Instrumentation, Quality Assurance, Automation, Testing, Validation, C++ Language, Java, JavaScript, C#, .NET, Python, HTML, XHTML, ASP.NET, CSS, Electronics Repair, Software Documentation, Soldering, Engineering, XML, Windows, Security Clearance, Software Installation, Military, XP, Hardware, Root Cause Analysis, ISO, Preventive Maintenance
Education
University of Houston-Clear Lake 2009 — 2014
Bachelor's Degree, Computer Science
Houston Community College 2005 — 2009
Associate's Degree, Science
USAA July 2015 - Present
Walmart August 2008 - July 2015
Fair Isaac 2007 - 2008
Mouse Smart 2004 - 2007
Skills
Java, Java Enterprise Edition, Software Development, Eclipse, Web Services, Hibernate, Spring, Linux, Object Oriented Design, JUnit, Design Patterns, XML, Requirements Analysis, SQL, Unix Shell Scripting, JDBC, REST, Unix, Struts, EJB, Software Design, Agile Methodologies, JBoss Application Server, Databases, SOAP, JSP, XSLT, HTML, CSS, Shell Scripting, jQuery, Subversion, J2EE Application..., Tomcat, JavaScript
Education
Ikonomièeski universitet, Varna 1997 — 2003
Master's degree, Economics
Kingsway America April 2013 - Present
Aioi Nissay Dowa Insurance Company of America December 2011 - April 2013
Aioi Nissay Dowa Insurance Company of America April 2010 - December 2011
Kingsway America October 2009 - September 2010
Kingsway America April 2009 - December 2009
Lincoln General Insurance Company November 2006 - April 2009
USAA November 2004 - November 2006
USAA August 2003 - November 2004
Prudential Financial August 1998 - August 2003
Skills
Risk Management, Underwriting, Commercial Lines, Umbrella Insurance, Insurance, Property & Casualty..., Commercial Insurance, Claim, General Insurance, Financial Risk, Enterprise Risk..., Analysis, Auditing, Account Management, Negotiation
Education
University of Phoenix 2002 — 2004
MBA, Business
Illinois State University 1995 — 1998
Bachelor of Science, Finance and Insurance
Northern Illinois University 1994 — 1995
Business
Carlton Staffing December 2013 - Present
USAA December 2007 - January 2008
US Navy March 2003 - June 2006
Skills
Telecommunications, Firefighting, Armed Sentry/Security, Rapid Response First Aid, Digital Photography, Film Photography, Maintenance Management, Preventive Maintenance, Computer Proficiency, Customer Service, Retail Sales, Clerical Skills, Data Entry, Restaurant Services, Public Speaking, Training Coordinator
Education
Houston Community College 2008 — 2014
Associate of Arts (A.A.), Communication and Media Studies
Naval Training Command 2002 — 2003
Information Systems, General
McDonogh#35 Senior High School 1999 — 2002
DIploma
OneShield April 2005 - Present
Tata Consultancy Services April 1999 - March 2005
USAA 2004 - 2005
Skills
Requirements Analysis, Java Enterprise Edition, SDLC, Oracle, Software Project..., Agile Methodologies, Ant, DB2, Data Warehousing, Databases, Eclipse, Java, JSP, PL/SQL, Enterprise Architecture, Hibernate, Requirements Gathering, SQL, Software Development, Solution Architecture, UML, Unix, Weblogic, XML, Integration, JavaScript, SOA, Scrum, Perl, Software Engineering, Tomcat, Web Services, Websphere
Education
Indian Institute of Technology, Kharagpur 1997 — 1998
M.Tech, Industrial Engineering and Management
Sri Venkateswara University 1993 — 1997
B.Tech, Electornics and Communications Engineering
SecurityNational Mortgage Company January 2013 - January 2014
DHI Mortgage 2012 - December 2012
HSBC June 2011 - April 2012
Shapiro, Fishman and Gache April 2011 - June 2011
USAA September 2010 - March 2011
SaraCare Corporation February 2007 - November 2009
Skills
Medical Devices, Process Improvement, Mortgage Loan Closing, Accounting, Team Lead, Trainer, Mortgage Processing, Account Management, Insurance Verification, New Customer Management, Mortgage Lien Release, Mortgage Servicing
Education
Indiana Business College 1998 — 2000
Associate's degree, Accounting
Plug Power June 2011 - Present
2009 Equinox Inc March 2009 - September 2009
2008 Dominion Enterprises October 2008 - November 2008
Sage Software February 2007 - September 2008
The Clockwork Group February 2006 - September 2007
USAA February 1997 - February 2006
USAA January 1997 - January 2004
Education
Hudson Valley Community College
Business
University of the Incarnate Word
Organizations and Development/Psychology
Looking for an exciting new job opportunity May 2015 - Present
EECU June 2004 - May 2015
usaa 1995 - 2003
usaa 1995 - 2001
Skills
Credit, Risk Management, Call Centers, Banking, Consumer Lending, Team Building, Management, Process Improvement, Leadership, Customer Service, Strategic Planning, Financial Services, Payments, Coaching, Credit Cards, Finance, Financial Risk, Credit Risk, Portfolio Management, Commercial Lending, Fraud, Mortgage Lending, Credit Unions, Retail Banking, Loans, Financial Analysis, Executive Management, Underwriting, Credit Analysis, Loan Origination, Insurance, Negotiation, Analysis, Operations Management
Education
University of the Incarnate Word 1999 — 2002
BBA, IS
University of the Incarnate Word 1999 — 2002
Bachelor’s Degree, Management Information Systems, General, 3.82
Howard Payne University 1982 — 1985
General Business. Atheletic Scholarship
Village Bike October 2014 - Present
BikeStreet USA October 2012 - October 2014
USAA July 2011 - October 2012
Vail Resorts November 2008 - April 2012
CarMax June 2010 - August 2011
Maryland Small Business Development Center May 2008 - July 2008
Towson University September 2006 - May 2008
Skills
Public Speaking, Teamwork, Customer Service, Time Management, Sales, Sports, Research, PowerPoint, Microsoft Excel, Microsoft Word, Event Planning, Social Media, Microsoft Office, Business Planning
Education
Towson University 2006 — 2008
Bachelor's Degree, Business Administration, Management and Operations
Howard Community College 2003 — 2005
Associate of Arts (AA), Business Administration, Management and Operations
USAA February 2014 - Present
USAA August 2005 - Present
USAA August 2005 - 2012
The Baltimore Life Insurance Company 2003 - 2005
Fidelity and Guaranty Life Insurance Company 1997 - 2003
Venable LLP 1992 - 1997
Skills
Insurance, Financial Services, Life Insurance, Commercial Real Estate, Corporate Governance
Education
The University of Texas School of Law 1989 — 1992
Doctor of Law (J.D.), Law
Howard University 1985 — 1989
Bachelor of Arts (B.A.), Journalism
Argonaut Group June 2012 - Present
HCL Technologies May 2010 - June 2012
HCL Technologies December 2003 - June 2012
Firemans Fund Insurance Company November 2008 - May 2010
USAA December 2003 - November 2008
Business Software Solutions June 1997 - November 2003
Tata Consultancy Services March 1992 - June 1997
Skills
Business Architecture, Business Process Design, Business Process..., Requirements Management, Consulting, Business Operations, Underwriting, IT Development, SDLC, Business Analysis, Requirements Analysis, Program Management, Business Intelligence, Enterprise Architecture, Business Process, Visio, Software Development, Project Management, Software Project..., Business Transformation, Strategy, Requirements Gathering, Solution Architecture, PMP, IT Strategy
Education
API - AICPCU 2008 — 2009
Associate in Personal Insurance
Indian Institute of Technology, Bombay 1990 — 1992
M Tech, Computers & Reliability Engineering
Sri Venkateswara College of Engineering , Tirupati, AP 1985 — 1989
B.E, Electronics and Communications
PMI.ORG
PMP, Business Project Management
Sinclair College October 2013 - Present
MCR Federal October 2012 - January 2013
CSC December 2009 - October 2011
CSC May 2008 - November 2009
EBS Asset Management April 2005 - November 2007
USAA June 2002 - August 2004
USAA June 2000 - May 2002
Skills
Microsoft Office, Project Management, Business Process..., Program Management, Customer Service, Change Management, Integration, Management, Project Planning, PowerPoint, Outlook, Training
Education
Indiana Wesleyan University
Business Administration and Management, General
Lewis Cass
Lewis Cass
USAA March 2013 - Present
USAA June 2011 - March 2013
Padgett, Stratemann & Co., LLP September 2004 - June 2011
Northside Independent School District August 1994 - June 2004
Skills
Certified Regulatory..., Certified Anti Money..., Certification in Risk..., Certified Public..., Internal Audit, Internal Controls, Financial Statement..., Consolidated Financial..., Financial Statements, Accounting, Auditing, Income Tax, Tax, Financial Accounting, Financial Analysis, Financial Reporting, External Audit, PowerPoint, CPA, Regulations
Education
The University of Texas at San Antonio 2001 — 2004
MSA, Accounting
Illinois State University 1990 — 1994
BS Education, Education
Sunny Days Early Childhood Developmental Services, Inc. March 2003 - Present
USAA November 2000 - February 2003
USAA 1998 - November 2000
USAA - Mid-Atlantic Office 1996 - 1998
USAA March 1991 - 1996
Skills
Call Center, Customer Experience, Leadership Development, Coaching, Public Speaking, Insurance, Team Building, Property & Casualty..., Customer Service, Operations Management, Performance Improvement, Team Leadership, Leadership
Education
Webster University 1989 — 1990
M.A., Human Resources Development
Indiana University of Pennsylvania 1979 — 1983
B.S., Business Administration - Marketing
Ent Federal Credit Union June 2015 - Present
USAA June 2014 - June 2015
Air Academy Federal Credit Union July 2010 - June 2014
Ted R Locke, Architect June 2007 - April 2009
TCF Bank November 2004 - June 2007
Skills
AutoCAD, Microsoft Office, Architectural Design, Revit, CAD, PowerPoint, Construction, Microsoft Excel, Microsoft Word, Consumer Lending, Banking, Outlook, Customer Service, Loans, Credit, AutoCAD Architecture, Retail Banking, Financial Services, Financial Analysis, Leadership, Risk Management
Education
Intellitec College-Colorado Springs 2006 — 2007
Associate of Arts and Sciences (A.A.S.), Architectural Drafting and Architectural CAD/CADD
Pikes Peak Community College
Pilgrim Mortgage February 2015 - Present
Sente Mortgage November 2012 - February 2015
Legacy Mutual Mortgage December 2008 - November 2012
Standard Pacific Mortgage May 2006 - July 2008
USAA May 2005 - May 2006
Skills
Team Building, Loans, Agents, FHA, First Time Home Buyers, Refinance, USDA, Sales, Sellers, Investment Properties, Certified Mortgage..., Real Estate, Construction Loans, Mortgage Lending, Residential Homes, Referrals, Commercial Lending, Investors, Selling, Residential Mortgages, Financial Analysis, Sales Management, FHA financing, Customer Service, Budgets, LIHTC, New Business Development, Negotiation, Marketing, Relocation, FHA Financing, Loan Origination, Mortgage Banking, Short Sales, VA loans
Education
Howard Payne University 2015 — 2016
Master of Business Administration (MBA)
St. Edward's University 2001 — 2005
BBA, Business
USAA Sr Programmer AnalystInsurance Software Solutions
Nordstam FS Bank March 1997 - June 2000
Security Life of Denver (an ING company) June 1987 - October 1993
Education
Illinois State University 1980 — 1983
Bachelor of Science, Computer Science
USAA December 2006 - Present
AIG American General June 2005 - June 2006
One Beacon Insurance January 2003 - May 2005
Education
Scottsdale Community College 2010 — 2012
Criminal Justice, Criminal Justice, Crime Scene Investigation
Husson University 1994 — 1998
BS, Business Administraion
Pharos Claims Service for Lighthouse Insurance July 2013 - Present
American Integrity Insurance March 2008 - April 2012
Continental Staffing March 2005 - September 2008
USAA July 2001 - August 2004
Skills
Public Speaking, Customer Service, Team Building, Event Planning, Social Media Marketing, Training, Strategic Planning, Microsoft Office, Microsoft Word, Microsoft Excel, Photoshop, Budgets, PowerPoint, Claims Management, Insurance, Outlook, Claim
Education
Indiana University Bloomington 1959 — 1963
Bachelor of Arts (BA), Middle Eastern Political Systems
Indiana University Bloomington 1959 — 1963
Batchelor of Arts, Middle Eastern Political Systems and History (preLaw)
USAA April 2013 - Present
Salem Communications September 2011 - Present
Altex May 2007 - April 2013
RadioShack January 1999 - June 2007
Skills
Team Management, Microsoft Office, Retail, Customer Service, Staff Development, Computer Hardware, Windows 7, Management, Troubleshooting, Windows Vista, Analysis, Budgets, Coaching, Customer Experience, Customer Satisfaction, Inventory Management, Leadership, Leadership Development, Outlook, Selling, Servers, Social Media, Social Networking, Team Leadership, Time Management, Training, Windows, Windows XP, XP, Teamwork, Sales
Education
Howard Payne University 1996 — 2002
BS, Computer Information Systems
Higher State Technology, LLC. April 2015 - Present
Hawkins Personnel Group, WBE June 2014 - February 2015
Consert January 2014 - March 2014
CGI 2013 - 2014
USAA May 2013 - October 2013
The Scooter Store June 2009 - March 2013
Thomson Reuters March 2010 - March 2011
Nationwide August 2008 - March 2009
Skills
Training, Sales, Time Management, Selling, Cold Calling, Customer Service, CRM, Vendor Management, Troubleshooting, Windows, Microsoft Office, Technical Support, Customer Satisfaction, Team Leadership, Customer Support, Windows 7, Microsoft Excel, Networking, Access, Team Building, Lotus Notes, Call Centers, Software Documentation, Analysis, Process Improvement, Leadership, Management, Databases, Project Management, Coaching, Budgets, Help Desk Support, Data Entry, B2B Marketing, Command Prompt, ZigBee, Case Managment, Multi Tasking, Bilingual, Provisioning, Lead Generation, Consultants, Outlook, PowerPoint, Web Design, Oracle, Dreamweaver, PeopleSoft, Writing, Concierge Services
Education
Houston Community College 2004 — 2007
Associate of Arts (AA), Psychology
Grona Boles Martin & Bloxsom Insurance March 2012 - Present
Michael Glick Ins. Agency/Farmers Ins. Group June 2005 - February 2012
USAA July 1986 - March 2004
Skills
Claim, Life Insurance, Litigation, Insurance, Property & Casualty..., Marketing, Sales, Account Management, Customer Service, Marketing Strategy, Commercial Insurance, Strategic Planning, Sales Management, Small Business, Management, Umbrella Insurance, Team Building, Homeowners, Professional Liability, Health Insurance, Underwriting, Social Media, Business Development, Workers Compensation, New Business Development, Social Media Marketing, Legal Liability, Leadership, Mortgage Lending, General Insurance, Advertising
Education
Howard Payne University
Bachelor of Business Administration (BBA), Marketing
John Marshall High School
University of Maryland University College April 2013 - Present
Maryland State Treasurer's Office May 2002 - April 2013
USAA 1985 - 2002
Skills
Program Management, Policy, Insurance, Strategic Planning, Government, Community Outreach, Policy Analysis, Government Procurement, Public Speaking, Analysis, Government Contracting, Leadership, Leadership Development, Legislative Relations, Management, Negotiation, Organizational..., Grants, Proposal Writing, Research, Nonprofits, Procurement, Public Policy
Education
Marymount University 1994 — 1996
Master of Science (MS), Organizational Leadership
Howard University 1979 — 1983
Bachelor of Business Administration (BBA), Finance, General
ProTrans International May 2014 - Present
Indiana State University July 2012 - May 2014
USAA May 2013 - August 2013
Crosspoint Solutions Group June 2012 - January 2013
Sycamore Business Advisors January 2012 - May 2012
Indiana State University August 2011 - May 2012
Indiana State University May 2011 - August 2011
Education
Indiana State University 2012 — 2014
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management, 3.5
Indiana State University - School of Business 2008 — 2012
Bachelor of Science (B.S.), Operations Management & Analysis, Minor in Economics, 3.5
USAA January 2003 - Present
Health Fitness Corporation April 2002 - August 2002
Del Webb January 2002 - July 2002
Advocate Health Care July 2000 - October 2001
Skills
Fitness Industry, Health Education, Teaching, Fitness Instruction, Innovation, Business, Business Strategy, Business Process..., Business Analysis, Public Speaking, Exercise Physiology, Exercise Prescription, Group Exercise..., Strategic Planning, Wellness
Education
Our Lady of the Lake University 2011 — 2012
Masters of Science: Organizational Leadership (MSOL), Organizational Leadership with Business Electives, Summa Cum Laude
Illinois State University 1992 — 1997
Bachelor of Science degree, Education (Physical) / Sequence: Exercise Science & Fitness Leadership
Intelligent Software Solutions January 2011 - Present
The Christian and Missionary Alliance January 2003 - June 2007
USAA April 1999 - September 2002
Skills
Database Administration, Microsoft Office, Databases, Outlook, Access, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word
Education
Intellitec Medical Institute 2010 — 2012
Associate of Science (AS), Medical Administrative/Executive Assistant and Medical Secretary
Xerox June 2010 - Present
Affliated Computer Services December 2008 - May 2010
USAA November 2006 - November 2008
GE Healthcare January 2004 - October 2006
Skills
Quality Center, Test Automation, Test Planning, QTP, Test Automation..., LoadRunner, WinRunner, TestPartner, TrackRecord, Mercury QuickTest Pro, BPT, Agile Methodologies, Quality Assurance, SDLC, Testing, Test Cases, System Testing
Education
Institute of Management Technology, Ghaziabad
A+ Federal Credit Union March 2013 - February 2015
Wells Fargo November 2009 - June 2010
JPMorgan Chase & Co. July 2005 - November 2009
USAA February 2004 - April 2005
Skills
Credit, Banking, Loan Origination, Consumer Lending, Credit Analysis, Retail Banking, Finance, Mortgage Banking
Education
Indiana University-Northwest 1996 — 2001
Bachelor's Degree, Business Administration and Management, General
Sutherland Global Services March 2014 - Present
Sutherland Global Services March 2014 - Present
Harders Financial Group, Inc August 2012 - January 2014
USAA 2007 - 2011
Skills
Insurance, Life Insurance, Customer Service, Property & Casualty..., Call Centers, General Insurance, Underwriting, Term Life Insurance, Fixed Annuities, Commercial Insurance
Education
Hutchinson Community College
Idaho State University
USAA October 1987 - Present
Skills
Insurance, Risk Management
Education
Howard Payne University 1979 — 1983
Bachelor of Arts (B.A.), Business Administration and Management, General
USAA 2007 - Present
Toastmaster District 66 Speaking Eagles July 2013 - Present
Tidewater Chapter CPCU-The Institutes March 2012 - June 2013
USAA 2004 - 2007
USAA June 1999 - 2004
Skills
Claims Management, Insurance, Property & Casualty..., Claim, Subrogation, Casualty, Liability, Claim Investigation, Underwriting, General Insurance, AIS insurance...
Education
Saint Leo University 2008 — 2011
Master of Business Administration (MBA)
Indiana University Bloomington 1983 — 1987
Bachelor's degree, Public Administration
USAA November 2012 - Present
AAA November 2009 - November 2012
AAA October 2008 - November 2009
Integrated Real Estate Processing January 2005 - July 2008
Skills
Organized Multi-tasker, Fast Paced Environment, Customer Service, Microsoft Office, Standards Compliance, Communication, Creativity, Motivated self-starter, Timely Decision Making, Close Attention to..., Meet Deadlines, Policy
Education
Indiana University of Pennsylvania 1999 — 2003
Bachelor's degree, Communications Media
USAA February 2007 - June 2013
USAA 2007 - 2013
ADT Fire & Security October 2006 - February 2007
H & R Block Financial August 2005 - August 2006
Edward Jones October 1994 - August 2005
Norcross Securities March 1993 - September 1994
Education
Illinois State University
Bachelor of Science, Communication
USAA June 2000 - Present
Skills
Customer Service, Insurance
Education
Houston Community College 1979 — 1982
Bachelor of Applied Science (B.A.Sc.), Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Kaiserslaurten American High School 1973 — 1976
Sutherland Mortgage Services, Inc. September 2011 - December 2014
USAA May 2010 - September 2011
Supreme Lending September 2009 - May 2010
SCJ Capital Mortgage LLC January 2001 - January 2009
Skills
Mortgage Lending, Refinance, Loans, Real Estate, Investors, Credit, Banking, Mortgage Banking, Loan Origination, Credit Analysis
Education
Houston Community College 1998 — 1999
Finance, General