USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
AT&T February 2010 - Present
AT&T January 2002 - February 2010
AT&T 2000 - 2002
USAA 1991 - 2000
Skills
Customer Service, Telecommunications, Project Management, Microsoft Office, Troubleshooting, Outlook, Microsoft Excel, Human Resources, Employee Relations, Microsoft Word, PowerPoint, Event Planning, Wireless, Coaching, Leadership, Team Leadership, Team Building, Training, Management, Process Improvement, Cross-functional Team..., Vendor Management, Program Management, Strategic Planning
Education
Northwood University 2011 — 2015
Bachelor's degree in progress, Management
Kaiserslautern American High School 1984 — 1987
High School Diploma
USAA June 2014 - Present
Scottrade June 2013 - June 2014
Scottrade November 2010 - June 2013
Scottrade August 2007 - November 2010
Scottrade May 2006 - August 2007
Skills
Series 7, Series 63, Investment Strategies, Mutual Funds, Capital Markets, Options Strategies, FINRA, Team Leadership, Coaching, Equity Derivatives, Securities Regulation, Capital Budgeting, Corporate Finance, NASD, Oracle CRM, Claritas, Series 65, Portfolio Management
Education
Nova Southeastern University
Master of Business Administration (MBA), Finance
University of South Florida
Bachelor of Science (BS), Finance
USAA January 2015 - Present
USAA January 2015 - Present
USAA August 2013 - January 2015
Wells Fargo March 2008 - August 2013
Wachovia March 2006 - March 2008
Inmar Inc. August 1999 - March 2006
McKinsey & Company February 1997 - June 1999
A.T. Kearney September 1995 - February 1997
Andersen Consulting (now Accenture) January 1989 - January 1993
Skills
Corporate development, New Business Ventures, Innovation Management, Marketing Strategy, Mergers, New Business Development, Segmentation, Executive Management
Education
Northwestern University - Kellogg School of Management 1993 — 1995
J.L. Kellogg Graduate School, Management
University of California, Los Angeles 1984 — 1989
B.S., Applied Mathematics
Punahou School 1982 — 1984
H.S.
St John the Evangelist Catholic Church September 2012 - Present
USAA June 1979 - November 2009
San Juan de Los Lagos Catholic Church 1997 - 2005
Skills
Microsoft Office, Internet, Customer Service, Fundraising, Property & Casualty..., Underwriting, Outlook, Microsoft Excel, Access, Microsoft Word, Leadership, PowerPoint, Data Entry, Time Management, Administrative..., Office Management, Team Leadership, Teamwork, System Administration, Social Networking, QuickBooks, Accounts Receivable, Spreadsheets, Accounts Payable, Lotus Notes, Insurance
Education
University of Incarnate Word 1984 — 1998
Bachelors, General Business Management
Oblate School of Theology 1996 — 1997
Certification, Lay Ministry
USAA January 2014 - Present
The Crosby Group June 2012 - January 2014
Automation in Motion June 2012 - August 2012
Skills
Objective-C, Swift, Microcontrollers, Embedded Systems, Verilog, JavaScript, Leadership, PhoneGap, C++, HTML
Education
Oklahoma State University 2009 — 2013
Bachelor of Electrical Engineering, Computer Engineering
Bandera Sheriff's Office July 2012 - Present
Sara's Cakes August 1984 - Present
The Hartford 2001 - 2004
USAA 1993 - 2001
Skills
Insurance, Customer Service, Outlook, PowerPoint, Microsoft Office, Communication, Public Speaking, Negotiation, Customer Relations, Claims, Typing, Data Entry, Spreadsheets, Excel, Administrative Support, Insurance Claims, Administration, Administrative..., Microsoft Excel, Sales, Supervisory Skills, Critical Thinking, Training, Claim
Education
University at Buffalo 1987 — 1992
BA, Spanish
Ohio Dominican University 1984 — 1985
Spanish Language and Literature
Ohio Dominican University
Spanish
USAA July 2015 - Present
Robert Half April 2014 - October 2014
Switchgear Search and Recruiting May 2013 - February 2014
Kamagon Fitness April 2011 - November 2012
Grand Energy Inc. October 2009 - January 2010
Merrill Lynch November 2003 - October 2008
Edward Jones May 2000 - November 2003
Skills
Training, Strategic Partnerships, Leadership, Investments, Finance, Management, Sales, Marketing, Portfolio Management, Negotiation, Customer Retention, Small Business, Coaching, Salesforce.com, Mutual Funds, Strategy, Strategic Financial..., Wealth Management, Recruiting, Social Networking, Sports Management, Talent Acquisition, Executive Search, Business Development, New Business Development, Time Management, Entrepreneurship, Accounting, Cold Calling, Executive Management
Education
Oklahoma State University 1995 — 2000
Bachelor of Science (BS), Economics and International Business
USAA June 2015 - September 2015
Asia Market Development October 2013 - May 2014
MetLife February 2013 - December 2013
Bank of Communications Limited December 2012 - February 2013
Skills
Data Analysis, SQL, R, SAS, Market Research, Digital Analytics, Strategic Brand..., Consumer Insight, Media Analysis, PowerPoint, SPSS, Marketing Strategy, Advertising, Photoshop, Microsoft Excel, Social Media Marketing
Education
Northwestern University 2014 — 2015
Master of Science (M.S.), Integrated Marketing Communication
Shanghai Institute of Foreign Trade 2010 — 2014
Bachelor of Economics, Economics, 3.8/4.0
USAA September 2012 - Present
HSBC - Dubai UAE July 2010 - August 2012
HSBC - Dubai UAE October 2007 - August 2010
HSBC - North America May 1996 - October 2007
Skills
Risk Management, Banking, Credit, Credit Risk, Credit Cards, Retail Banking, Portfolio Management, Financial Risk, Mortgage Lending, Financial Services, Business Analysis, SAS, Process Improvement, Consumer Lending, Relationship Management, Financial Analysis, Credit Analysis, Analytics, Vendor Management, Basel II
Education
Northwestern University - Kellogg School of Management 2005 — 2007
Executive MBA
University of Pennsylvania - The Wharton School 2014 — 2014
Professional Certification of Advanced Risk Management
Saint Xavier University 1993 — 1997
Bachelor's degree
USAA 2014 - Present
Oklahoma State University July 2012 - May 2014
USAA May 2013 - August 2013
Skills
CTI, Web Development, HTML, PHP, CSS, jQuery, SQL, Ruby on Rails, Ruby, Programming, Java, JavaScript, C#, Visual Studio, Ext JS, Salesforce.com, Splunk, Ant
Education
Oklahoma State University 2011 — 2014
BS, Management Information Systems, Information Assurance
Humana April 2008 - Present
United States Air Force May 2003 - July 2014
USAA January 2007 - December 2007
Skills
Leadership, Strategic Planning, Security Clearance, Program Management, Data Analysis, Quantative Analysis, Predictive Analytics, Predictive Modeling, Data Mining, Big Data, SAS, R, Health Insurance, Healthcare, Medicare, Medicaid, Population Health, Disease Management, Diabetes, Respiratory Disease, Cancer, Neural Networks, Hadoop, Econometric Modeling, Principal Component..., Risk Modeling, Python, Web Mining, Text Mining, ARIMA Modeling, Cluster Analysis
Education
Northwestern University
Master of Science (M.S.), Predictive Analytics
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), International Business
Los Angeles World Affairs Council January 2014 - Present
Infinity Insurance October 2013 - February 2015
USAA July 2012 - July 2013
The University of Texas at San Antonio January 2011 - May 2012
Student Government Association April 2011 - April 2012
UT System Student Advisory Council April 2011 - April 2012
English Department at UTSA July 2011 - August 2011
Skills
Higher Education, Public Speaking, Research, Politics, Leadership, Analysis, Political Science, Critical Thinking, Management, Staff Development, Civic Engagement, Networking, Writing, Diplomacy, International Relations, Conflict Resolution, Policy Analysis, Insurance, Indemnity, Interviewing Skills, Fraud Investigations, Automobile Liability, Interpreting Data, Data Entry, Customer Service, Customer Support, Microsoft Office, Administrative Work, Time Management, At Multitasking, Decision Making, Statistics, Parliamentary Procedure
Education
The University of Texas at San Antonio 2008 — 2012
Bachelor of Arts (B.A.), Political Science, Minor in Global Analysis
Norwich University 2012 — 2015
Master of Arts (M.A.) Program, Diplomacy
USAA February 2007 - Present
Skills
Strategic Financial..., Underwriting, Call Centers, Insurance, Strategic Planning, Leadership, Risk Management, Process Improvement, Property & Casualty..., Change Management, Series 7, Team Building, Coaching, Analysis
Education
Oklahoma State University 1989 — 1991
Bachelor of Science, Economics
USAA June 2014 - Present
Education
Oklahoma State University 2013 — 2015
Ciber June 2015 - Present
Raushan Technologies August 2012 - Present
Ciber February 2015 - May 2015
EZCORP May 2014 - February 2015
Copart January 2014 - March 2014
USAA October 2012 - December 2013
Walmart August 2012 - October 2012
Rackspace Hosting March 2012 - June 2012
Alamo Colleges - NVC Campus (via PTG) April 2011 - February 2012
Tyson Foods July 2006 - November 2010
Skills
Six Sigma, Lean Manufacturing, Process Engineering, Change Management, Industrial Engineering, Process Improvement, Manufacturing, Kaizen, MS Project, Problem Solving, ERP, Team Building, SAP, Business Process..., Project Planning, Process Development, Project Management, Agile Project Management, Business Analysis, Lean IT, Requirements Analysis, Project Portfolio..., SDLC, Operations Management, Vendor Management, Scrum, IT Management, Operational Excellence, Leadership, IT Strategy, SharePoint, Management Consulting, Value Stream Mapping, Strategic Planning, Project Delivery, Management, Continuous Improvement, PMP, Software Documentation, Process Simulation, Microsoft Project
Education
Oklahoma State University 2003 — 2004
Master of Science (MS), Project Management
Oklahoma State University 2000 — 2001
Master of Science (MS), Management Science & Information Systems
University of Central Oklahoma 1998 — 1999
BBA, Operations Management
Precision Tune Auto Care, Division of Valritz LLC May 2014 - Present
USAA November 2011 - Present
USAA August 2010 - October 2011
Jacobs Technology April 2010 - August 2010
US Army January 2009 - April 2010
US Army September 2007 - December 2008
US Army May 2006 - August 2007
US Army September 2005 - May 2006
US Army February 2004 - May 2005
US Army October 2002 - February 2004
Skills
Military, Analysis, Security Clearance, Operations Management, Organizational..., Program Management, Leadership Development, Risk Management, Team Building, Planning, Mentoring, Defense, Problem Solving, Government, Process Improvement, Strategic Planning, Team Leadership, Operational Planning, Change Management, Cross-functional Team..., Supervisory Skills, Organizational..., Security, Command, Emergency Management, Army, Logistics, Risk Assessment, Military Leadership, Military Operations, Cost Analysis, Strategic Leadership, Quality Assurance, Risk Mitigation, Requirements Analysis, Military Experience, Counterterrorism, Business Process..., Information Operations, Performance Management, Cost Benefit, Project Planning, Business Development, Executive Management, Business Process, DoD, Human Resources, Budgets, Business Intelligence, Tactics
Education
The University of Texas at El Paso 2004 — 2005
MA, LEADERSHIP AND MANAGEMENT
US Army officer candidate school 2002 — 2002
Commissioned officer, Leadership and project management
Western International University 1999 — 2000
MBA, Management Information Systems
Obafemi Awolowo University 1989 — 1995
B.sc, Real Estate Management and Appraiser
FGC Odobgolu 1982 — 1988
ALAMO PMI January 2012 - Present
Wounded Warriors Project, Warrior Family Support Center January 2011 - Present
USAA January 2010 - Present
IEM January 2009 - December 2009
GNOPMI January 2009 - December 2009
Jacobs Engineering October 2006 - January 2009
USAA December 2003 - October 2006
X-eeto, Inc February 2003 - October 2003
Blackhawk Management Corporation March 1998 - February 2003
United States Army 1980 - 1996
Skills
PMP, Program Management, SDLC, Project Portfolio..., Business Analysis, PMO, Process Improvement, MS Project, Project Management, Business Process..., Software Project..., Change Management, SQL, Agile Project Management, Process Engineering, Information Technology, Management, IT Service Management, Vendor Management, Six Sigma, Visio, Business Process, Strategic Planning, Requirements Gathering, Team Leadership, Agile Methodologies, Team Building, Analysis
Education
Oklahoma City University 1984 — 1986
MBA, Infomation Systems Management
St. Lawrence University 1976 — 1980
BA, Economics
USAA November 2005 - Present
Skills
Fixed Annuities, Underwriting, Life Insurance, Liability, Retirement Planning, Commercial Insurance, Casualty, Term Life Insurance, Retirement, Legal Liability, Claim, Umbrella Insurance, Disability Insurance, Health Insurance, Strategic Financial..., Commercial Lines, Risk Management, Mutual Funds, Long-term Care
Education
Nova Southeastern University
Master of Business Administration (M.B.A.), Management
University of Phoenix
Bachelor's Degree, Business Administration and Management, General
Kinnser Software July 2014 - Present
NextGen Healthcare Information Systems July 2013 - July 2014
USAA July 2012 - July 2013
Slalom Consulting December 2011 - June 2012
Accenture January 2010 - December 2011
CEC Consulting, LLC October 2009 - December 2009
Accenture June 2004 - March 2009
Skills
Testing, Agile Methodologies, SDLC, Scrum, Requirements Management, Agile Project Management, Quality Assurance, Agile, Certified Scrum Master..., Agile Product Owner, Software Development..., Waterfall, Requirements Analysis, Integration, Perfecto Mobile
Education
Oklahoma State University
Bachelor of Science, Management Information Systems
USAA May 2014 - Present
ING October 2013 - April 2014
Bluerock Capital Markets February 2013 - June 2013
Hines Securities, Inc. August 2011 - November 2012
Griffin Capital November 2009 - July 2011
Inland Real Estate June 2008 - July 2009
Wells Real Estate Funds November 2002 - May 2008
A.G. Edwards & Sons, Inc. June 2001 - October 2002
Education
University of Georgia - Terry College of Business 1996 — 2000
BBA, International Business; concentration: Finance; language; Japanese
Oglethorpe University 2005 — 2006
CFP®, CERTIFIED FINANCIAL PLANNER
SpeakEasy 2002 — 2002
Public Speaking
E*TRADE Financial Corporation August 2015 - Present
Citi February 2014 - July 2015
USAA June 2012 - December 2013
J.P. Morgan December 2010 - June 2012
Bright House Networks October 2008 - November 2009
Skills
Business Analysis, Disaster Recovery, Risk Management, Vendor Management, Change Management, Banking, Process Improvement, Management, Financial Analysis, Team Building, Analysis, Customer Service, Leadership, Microsoft Office, Project Management
Education
Nova Southeastern University 2013 — 2015
Master of Business Administration (MBA), International Business
University of South Florida 2004 — 2008
Finance, General
General Dynamics Information Technology November 2014 - Present
Mellow Moments Shop June 2012 - December 2014
Joint Forces Staff College, National Defense University October 2013 - May 2014
Old Dominion University August 2012 - May 2013
Avis Budget Group August 2011 - July 2012
Old Dominion University August 2009 - May 2012
Tidewater Community College August 2010 - May 2011
ECPI College of Technology April 2010 - August 2010
USAA February 2007 - August 2009
GEICO January 2006 - February 2007
Skills
Public Speaking, Teaching, Event Planning, Microsoft Office, Customer Service, Social Media, Blogging, Social Networking, Editing, Non-profits, Fundraising, Research, PowerPoint, Training, Coaching, Nonprofits, Administration, Policy, Program Management, Creative Writing, Staff Development, Government
Education
Old Dominion University 2009 — 2014
PhD, English
Old Dominion University 2007 — 2009
MA, English
Virginia Commonwealth University 2002 — 2005
BA, English
Strategic Growth, Inc. March 2012 - Present
Salesforce.com November 2009 - March 2012
Siemens Enterprise Communications November 2008 - November 2009
SER Solutions November 2008 - January 2009
Mediu September 2008 - October 2008
Aspect Software January 1999 - July 2008
The Associates December 1997 - January 1999
USAA July 1991 - December 1997
Skills
Solution Selling, Strategic Planning, Application Architecture, SaaS, Cloud Computing, Salesforce.com..., Salesforce.com, Enterprise Software, Professional Services, Solution Architecture, CTI, Integration, CRM, PaaS, Unified Communications, IVR, Sales Engineering, Business Analysis, Force.com, Call Center, Visualforce Pages, Project Management, Go-to-market Strategy, Salesforce.com Certified, Consulting, Apex Programming
Education
University of Dallas 1998 — 2001
Masters, IT Management
Oklahoma State University 1985 — 1990
BS, Finance, Accounting and Economics
USAA April 1988 - Present
USAA 2002 - 2009
USAA April 2001 - May 2002
USAA November 1991 - April 2001
Skills
Leadership Development, Organizational..., Coaching, Team Building, Performance Management, Process Improvement, Insurance, Leadership, Change Management, Performance Consulting, Training, Employee Relations, Workshop Facilitation, Strategic Planning, Talent Management, Employee Engagement, Conflict Resolution, Needs Analysis, Adult Education, Culture Change, Training Management, Training Delivery, Workforce Planning, Applicant Tracking..., Benefits Administration, Blended Learning, Budgets, Business Process..., Call Center, Call Centers, Career Development, College Recruiting, Cross-functional Team..., Customer Service, Deferred Compensation, Employee Benefits, Employee Training, Executive Coaching, HRIS, Human Resources, Instructional Design, Instructor-led Training, Interviews, Learning Management, Management, Mentoring, Onboarding, Organizational Design, Organizational..., Performance Improvement
Education
Northwestern University 1980 — 1984
BS, Communications
Midview HS
Western Union July 2015 - Present
SPAWAR Reserve Program (SRP) 1010 October 2012 - Present
USAA September 2014 - June 2015
USAA September 2012 - August 2014
Commander Pacific Fleet January 2010 - August 2012
Wystone's World Teas 2011 - 2011
Patrol Squadron Four December 2005 - October 2009
Task Force Phoenix VIII & IX September 2008 - June 2009
Skills
Crisis Management, Operational Planning, Entrepreneurial..., Team Leadership, Organizational..., Aviation Operations, Aviation, Maritime Operations, Maritime, Military Leadership, Military Operations, International Business, Tactics, Missile Defense, Military, Navy, Security Clearance, Command, Entrepreneurship, Defense, Military Experience, International Relations, National Security, Air Force, Top Secret, Intelligence Analysis, Operations Management, DoD, Army, Government, Weapons, Program Management, Force Protection, Military Logistics, Training, Analysis, Electronic Warfare, Organizational..., Counterterrorism, Security, Information Assurance, Government Contracting, Military Training, Intelligence, NATO, Physical Security, Strategic Leadership, Emergency Management, Leadership, Homeland Security
Education
Northwestern University 2013 — 2015
Master of Science (MS), Predictive Analytics
Thunderbird School of Global Management 2009 — 2011
MBA, Business Administration
United States Naval Academy 1999 — 2003
Oceanography, Math, Political Science
Citi May 2012 - Present
USAA July 2011 - April 2012
AMERICAN EXPRESS Global Network Services July 2005 - July 2011
American Express Global Commercial Cards January 2003 - July 2005
Skills
Risk Management, Credit Risk Modeling, Credit Risk, Financial Risk, Analysis, Analytics, Banking, Credit, Credit Cards, Finance, Financial Analysis, Financial Modeling, Financial Services, Management, Portfolio Management, SAS, Strategy
Education
Oklahoma State University 1998 — 2002
Doctor of Philosophy (Ph.D.), Agricultural Economics
Universitas Katholik AtmaJaya
MBA
Bogor Agriculture University 1985 — 1989
BS
USAA August 2014 - Present
USAA March 2014 - July 2014
Skills
Java, JSP, JavaScript, HTML, HTML5, IT Security Best..., Database Administration, MySQL, Microsoft SQL Server, Eclipse, Team Building, SQL, Process Improvement, Management, Leadership, Agile Methodologies, Team Leadership, Software Development, Programming, SDLC, Troubleshooting, CSS, Front-end Development, Front-end Design, Bootstrap
Education
Oklahoma Panhandle State University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Optima Health September 2014 - Present
Amerigroup November 2013 - September 2014
Amerigroup February 2011 - November 2013
Westminster-Canterbury on Chesapeake Bay July 2010 - February 2011
USAA February 1993 - June 2009
Skills
Healthcare, Wellness, Health Insurance, Fitness, Health Education, Process Improvement, Healthcare Management, Strategic Planning, Public Speaking, Program Management, Coaching, Leadership, Team Building, Training, Leadership Development
Education
Old Dominion University 1988 — 1990
MSEd, Exercise Science and Wellness
Old Dominion University 1982 — 1986
Bachelor of Science, Biology
Starbucks 2014 - Present
Kraft Foods Group 2012 - 2014
Kraft Foods Group 2011 - 2012
Kraft Foods Group 2009 - 2011
Booz & Company 2008 - 2009
Deloitte 2004 - 2006
USAA 2003 - 2004
USAA 2002 - 2003
Skills
Management Consulting, Analytics, Strategic Planning, Cross-functional Team..., Business Strategy, Product Development, Product Marketing, Product Management, Marketing Strategy, Competitive Analysis, Segmentation, Brand Management, Market Analysis, Strategy, Customer Insight
Education
Northwestern University - Kellogg School of Management 2006 — 2008
MBA, Marketing, Strategy, Entrepreneurship
The University of Texas at Austin - Red McCombs School of Business 1998 — 2002
BBA, Management Information Systems
Davis, Cedillo & Mendoza, Inc. October 2007 - Present
Citibank October 2006 - September 2007
Citibank October 2002 - September 2006
USAA October 1999 - September 2002
Citi September 1995 - October 1999
ExxonMobil March 1988 - August 1995
US Army April 1987 - February 1988
Bexar County October 1984 - March 1987
Bexar County January 1983 - September 1984
Kinney's Shoe Corporation (aka Footlocker-rebrand) August 1974 - December 1982
Skills
Risk Management, Budgets, Strategic Planning, Microsoft Excel, Financial Audits, Analysis, Outlook, Accounting, Financial Reporting, Insurance, Accounts Payable, Contract Negotiation, PowerPoint, Financial Analysis, Financial Management, Internal Controls, Corporate Finance, Financial Modeling, Cash Management, Compliance, Forecasting, Process Improvement, Excel, SOX, Microsoft Office, Billing, Banking, Team Building, Problem Solving, Inventory Management, Business Analysis, Compensation Analysis, Cash Flow Forecasting, Internal Audit, Tax Accounting
Education
Nova Southeastern University 1988 — 1990
Bachelor of Science, Accounting and Finance
St. Philip's College 1983 — 1986
Associate of Arts (A.A.), Business Administration
Solis November 2014 - Present
USAA November 2013 - August 2014
IBC Bank January 2010 - November 2013
Local Oklahoma Bank July 1999 - July 2004
Commercial Financial Services July 1995 - June 1999
Skills
Process Improvement, Telecommunications, IT Strategy, IT Operations, Banking, Vendor Management, Business Process..., Business Process..., Information Technology, Operating Systems, Security, Management, Disaster Recovery, Business Strategy, Network Architecture, Information Security..., Information Security, Leadership, Mergers & Acquisitions, Network Security, Networking, Risk Management, Servers, SharePoint, Business Analysis, Call Centers, Change Management, Data Center, Databases, Executive Management, Firewalls, Governance, IT Audit, IT Management, ITIL, Integration, Project Management, SDLC, Strategic Planning, System Administration, Virtualization, Team Leadership, Technical Support, VMware, Cisco Technologies, Human Resources, Visio, Active Directory..., Highly motivated..., IT Operations Management
Education
Oklahoma City University 1991 — 2001
Bachelor of Science (B.S.), Management Information Systems, General
Oklahoma City University 1998 — 2000
Master of Business Administration (MBA), Finance, General
Goodwill Industries of San Antonio May 2015 - Present
QTC Management/ Lockheed Martin Company July 2014 - April 2015
University Health System December 2008 - July 2014
Cancer Care Centers of South Texas April 2007 - December 2008
University Health Center Downtown August 2005 - March 2007
USAA March 2003 - July 2005
Brooke Army Medical Center (US ARMY) September 2000 - September 2002
41st Combat Support Hospital (US ARMY) December 1999 - September 2000
Bad Kreuznach Health Clinic (US ARMY) November 1996 - November 1999
HHD 62nd Medical Group (US ARMY) February 1994 - November 1996
Skills
EMR, Administration, Healthcare Management, Compliance, Documentation, Customer Service, Excel, PowerPoint, Process Improvement, Problem Solving, Microsoft Office, Outlook, Supervisory Skills, Contract Management, Writing, HIPAA, Quality Assurance, Data Analysis, Healthcare IT, Software Documentation, System Administration, Healthcare Information..., Policy, Leadership, Informatics, Medical Records, Program Management, Clinical Research, Human Resources, Management, EHR, Medical Terminology, Budgets, Microsoft Excel
Education
Webster University 2000 — 2002
MA, Health Services Management
Ohio University 1984 — 1989
BA, English
USAA August 2013 - Present
Sands Chevrolet / Sands Kia January 2013 - August 2013
TXAZ Auto Enterprises March 2009 - March 2012
Sears Holdings Corporation July 2006 - March 2009
FedEx Ground October 2005 - July 2007
Sears Holdings Corporation March 2004 - July 2006
Sears Holdings Corporation June 2001 - March 2004
Skills
Customer Service, Management, Marketing, Sales, Sales Management, Inventory Management, Order Management, New Hire Training, Retail, Merchandising, Automotive, Inventory Control, Customer Satisfaction, Purchasing, Retail Sales, Automotive Aftermarket, Vehicles
Education
Northwood University 2006 — 2009
Bachelor of Business Administration (BBA), Automotive Marketing and Management
Delta College, University
Associate, Business Studies; Marketing Management
USAA February 2015 - Present
Long & Foster Companies December 2012 - Present
Alaris Companies January 2009 - February 2013
Prism Retail Services July 2008 - January 2009
Walt Disney World January 2007 - August 2007
Skills
Customer Service, Social Media, Computer Literate, Microsoft Office, Excel, Outlook, PowerPoint, Data Entry, Administrative Support, Teamwork, Purchasing, Public Relations, Advertising, Marketing, Negotiation, Analysis
Education
Old Dominion University 2007 — 2011
B.S., Communication, Marketing
Virginia Polytechnic Institute and State University 2005 — 2007
St. Mary's University July 2003 - Present
Nationwide Financial 2001 - 2002
USAA 1988 - 1998
WGY 1979 - 1980
Skills
Data Analysis, Social Media, Public Relations, Management, Public Speaking, Project Planning, Microsoft Office, Team Building, Marketing Communications, Advertising, Higher Education, Staff Development, Event Management, Microsoft Excel, Project Management, Non-profits, Marketing Strategy, Microsoft Word, Community Outreach, Nonprofits, Fundraising, Teaching, Marketing, Editing, Event Planning, Leadership Development, Social Networking, Customer Service, PowerPoint, Strategic Planning, Leadership, Social Media Marketing, Training, Video Production, Research, Interpersonal Skill, Adobe Creative Suite, Press Releases, Blogging, Networking, Newsletters, Media Relations, Time Management, Strategic Communications
Education
Ohio University 1981 — 1986
Bachelor of Science (B.S.), Telecommunications Management
USAA September 2009 - Present
USAA October 2003 - Present
USAA October 2003 - September 2009
USAA October 2003 - September 2009
Tidewater Detention Home January 2003 - May 2003
QVC 2001 - 2003
Education
Strayer University Virginia 2006 — 2010
MBA, Human Resource Management
Strayer University-Maryland 2006 — 2010
MBA, Human Resource Management
Old Dominion University 1999 — 2003
Bachelor of Science, Criminal Justice
Old Dominion University 1999 — 2003
Bachelor of Science, Criminal Justice University
Old Dominion University
Bachelor of Science, Criminal Justice
IBM March 2009 - Present
Charles Schwab April 2008 - September 2008
Oracle Corporation 2005 - 2008
USAA 1999 - 2005
United States Navy 1989 - 1993
Skills
SDLC, PMO, Program Management, Enterprise Software, Master Data Management, Business Process..., Software Project..., Solution Architecture, Integration, Project Portfolio..., Project Teams, Business Analysis, Enterprise Architecture, Project Management, Portfolio Management, Information Technology, PMP, CMMI, PMI, IT Strategy, Scrum, Management, Big Data, Hadoop, WebSphere Application..., Customer Data..., PMBOK, Agile Methodologies, Agile & Waterfall..., SaaS
Education
Stanford University 2013 — 2014
Stanford Certified Project Manager (SCPM) Stanford Advanced Project Management (SAPM) Program
University of Virginia 1984 — 1988
Bachelor of Arts, English (Minor: Buddhist Studies)
Old Dominion University 1995 — 1998
MFA and MA Candidate, Creative Writing (Poetry) and English Literature
United States Navy, Naval Nuclear Power School
Graduate, Nuclear Engineering Technology
USAA September 2013 - Present
Ehlert Financial Group February 2007 - August 2013
Banc of America Securities April 2002 - July 2006
UBS November 2000 - February 2001
Paine Webber May 1977 - November 2000
Mitchell Hutchins, Inc May 1976 - May 1977
Education
Quinlan School of Business, Loyola University Chicago 1978 — 1981
MBA, Finance
Northwestern University 1971 — 1975
BA, Economics
Tate Publishing February 2010 - Present
Dealers Financial Services April 2012 - January 2014
USAA June 2007 - April 2012
United States Army Reserve April 1986 - March 2008
Market Beat Consulting January 2004 - May 2007
Directorate of Community Activities August 1993 - April 2001
Ramada Inn January 1993 - July 1993
Residence Inn by Marriott March 1992 - September 1992
Skills
Business Innovation, Marketing Strategy, New Business Development, Military Leadership, Military Relocation, Marketing Management, Published Author, Cross-functional Team..., Lifestyle Coaching, Event Marketing, Campaign Execution, Military Protocol, Innovator, Brand Awareness, Customer Retention, Customer Acquisition, Multi-channel Marketing, Campaign Planning, Public Relations, Conference Management, Journalism, Poetry, Creative Writing, Corporate Sponsorships, Budget Management, Staff Mentoring, Event Planning, Military, Event Management, Budgets, Sponsorship, Campaigns, Campaign Plans, Advertising, Strategic Partnerships, CRM, Marketing, Management, Business Development, Marketing Communications, Market Research, Training, Strategic Communications, Strategic Planning, Social Media, Brand Management, Analysis, Proposal Writing, Sales, Integrated Marketing
Education
JMR Protocol School 2006 — 2006
Protocol Specialist, Military Protocol Phases I & II
Command & General Staff Officers College (ILE) 2005 — 2006
Graduate, Critical Reasoning, Leader Assessment and Development, Strategic Fundamentals, Operations & Tactics
Ohio University 1987 — 1991
B.A, Journalism-Public Relations
Chubb Insurance September 2014 - Present
Chubb Insurance November 2012 - September 2014
Chubb Insurance September 2006 - November 2012
USAA September 2004 - September 2006
Geico September 2002 - September 2004
United States Army October 1991 - May 1998
Skills
Claim, Liability, Insurance, Legal Liability, Personal Injury, Settlement, Property & Casualty..., Casualty, Subrogation, Underwriting, Claims Management, Property Damage, Investigation, Claim Investigation, Commercial Insurance, Professional Liability, General Insurance, Policy, Litigation Management, Casualty Insurance
Education
Old Dominion University 1998 — 2001
Bachelors of Science in Business Administration, Accounting
USAA
Skills
Business Analysis, Project Management, Requirements Analysis, SQL, SAS Programming
Education
St. Mary's University
Bachelor of Arts (B.A.), Management
Odessa College
Associates of Applied Science, Computer Science
USAA August 2015 - Present
McKinsey & Company July 2007 - Present
Education
Old Dominion University 2002 — 2005
M.S., Engineering Management
Virginia Polytechnic Institute and State University - Pamplin College of Business 1996 — 2000
B.S., Management Science Information Systems
Sentara Healthcare February 2013 - Present
ValueOptions July 2008 - February 2013
USAA January 2007 - July 2009
Nationwide Insurance June 2006 - December 2006
Sprint 2000 - 2006
Skills
Public Speaking, Insurance, Microsoft Office, Health Insurance, Customer Service, Employee Benefits, Process Improvement, Leadership, Data Entry, Outlook, Customer Retention, Microsoft Excel, Team Building
Education
Old Dominion University 1992 — 1995
BS, Psychology
Cox High School 1987 — 1990
USAA August 2012 - Present
USAA January 2011 - July 2012
Boxley Group, LLC April 2010 - December 2010
Deloitte Consulting September 2007 - March 2010
Deloitte Consulting September 2004 - September 2007
Deloitte Consulting September 2001 - September 2004
Banc of America Securities June 2000 - September 2000
A.G. Edwards & Sons, Inc. June 1996 - June 1999
Education
The University of Chicago Booth School of Business 1999 — 2001
MBA, Entrepreneurship, Strategy, Marketing, and Finance
Ohio Wesleyan University 1992 — 1996
BA, Cum Laude, Economics Management, Computer Science, Accounting, Mathematics
Aitchison College 1979 — 1991
High School
Austin Energy Green Building Seminar
Green by Design Certificate, May 2009
The University of Texas at Austin
Energy Technology & Policy Certificate, Cockrell School of Engineering, Jan 2010
The Braun Agency Inc. July 2015 - Present
AAA Tidewater Virginia October 2007 - July 2015
USAA March 2005 - October 2007
Skills
Insurance, Umbrella, Term Life Insurance, Home, Automobile, Dental, Motorcycle, Renters, Customer Service, Boat, Call Center, Microsoft Office, Life Insurance, Universal Life, Inland Marine, Licensed Life, Flood Insurance, Customer Retention, Health Savings Accounts, Property & Casualty..., Homeowners, Whole Life, Licensed Property, Life, Umbrella Insurance, Fixed Annuities, General Insurance, Sales, Health Insurance, Liability, Team Building, Management, Leadership, Retirement, Financial Services
Education
Old Dominion University 2009 — 2013
PSYCHOLOGY
USAA May 2013 - Present
Wall Magic Painting October 1999 - Present
Skills
QuickBooks, Customer Service, Payroll, Auto Claims, Team Building, Interviews, Budgets, Bookkeeping, Liability, Strategic Planning
Education
Old Dominion University 1996 — 2000
Bachelor of Science (B.S.), Business Administration and Management, General
Tourico Holidays January 2015 - August 2015
Tourico Holidays March 2014 - January 2015
Tourico Holidays June 2013 - March 2014
Hotelbeds Accommodation & Destination Services / TUI PLC. May 2008 - May 2013
Sol Melia Vacation Club February 2007 - April 2008
Corporate Travel Planners, Inc. (Rennert Travel) November 2004 - January 2007
USAA October 2003 - September 2004
The Walt Disney Company January 1999 - September 2003
Walt Disney Parks & Resorts April 1994 - January 1999
Education
Nova Southeastern University 1998 — 2002
Bachelor's Degree, Professional Management
Institute of Certified Travel Agents, Wellesley, MA; CTC Certified Travel Consultant 1996 — 1998
Certified Travel Consultant
Match Converge (Formerly Convergence Marketing) November 2014 - Present
Match Converge (Formerly Convergence Marketing) December 2013 - November 2014
Match Converge (Formerly Convergence Marketing) April 2013 - December 2013
Virginia Beach General District Court May 2011 - November 2012
MK Technology, Inc. July 2010 - May 2011
Monterey County Superior Court January 2009 - March 2010
J.Crew September 2008 - June 2009
Discount Auto Sound January 2008 - August 2008
USAA June 2007 - December 2007
Monarch Techstore October 2004 - May 2007
Skills
Leadership, Management, Project Management, Sales, Time Management, Customer Service
Education
Old Dominion University 2003 — 2007
Bachelor’s Degree, Communications
USAA November 2013 - Present
Trinity University January 2014 - Present
USAA March 2011 - October 2013
USAA November 2008 - February 2011
USAA November 2007 - October 2008
USAA June 2006 - October 2007
US Air Force June 2004 - May 2006
US Air Force Academy June 2003 - May 2004
Skills
Experiential Marketing, Strategic Planning, Integrated Marketing, Marketing Strategy, Creative Campaign..., Team Development
Education
United States Air Force Academy 1999 — 2003
Bachelor of Science, Management
University of Oklahoma - Price College of Business 2005 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
Northwestern University - Kellogg School of Management 2012 — 2012
Executive Education Program
University of Pennsylvania - The Wharton School 2013 — 2013
Executive Education Program
Northwestern University September 2010 - Present
VMware May 2013 - August 2013
Fujitsu (Makuhari Systems Laboratory) August 2012 - September 2012
Sandia National Laboratories May 2012 - August 2012
USAA June 2008 - August 2008
Skills
High Performance..., Operating Systems, Virtualization, Computer Architecture, Networking, MPI, Computer Security, Parallel Computing, C, Research
Education
Northwestern University 2010 — 2015
PhD, Electrical Engineering and Computer Science
The University of Texas at Austin 2005 — 2010
B.S., Computer Science
上智大学 / Sophia University 2007 — 2007
Japanese Language and Literature
USAA 2014 - Present
USAA February 2011 - February 2014
USAA December 2009 - January 2011
USAA May 2007 - November 2009
USAA October 2006 - April 2007
USAA September 2003 - September 2006
USAA September 2001 - August 2003
USAA October 1996 - August 2001
USAA January 1994 - September 1996
Skills
Human Resources, Management, Leadership, Strategic Planning, Sales, Project Management, Strategy, Process Improvement, Business Analysis, Business Transformation, Coaching, Analysis, Program Management, Workforce Planning, Team Building, Performance Management, Change Management, Leadership Development
Education
Old Dominion University
Bachelor of Business Administration (B.B.A.), Marketing
USAA March 2015 - Present
USAA August 2014 - February 2015
USAA May 2014 - August 2014
USAA February 2012 - May 2014
USAA January 2007 - February 2012
USAA May 1998 - December 2006
United States Air Force November 1983 - October 1993
Skills
Certified Financial...
Education
Northwestern University
Advanced Executive Program, Business
St. Mary's University
MBA, Finance
Valdosta State University
Bachelor of Business Administration (B.B.A.)
City of Midland May 2013 - Present
MAXIMUS June 2008 - May 2013
Dillards August 2007 - April 2008
USAA February 2007 - August 2007
Skills
Microbiology, Data Analysis, Chemistry, Microsoft Office, Research, Science, Time Management, Data Entry
Education
Odessa College 2010 — 2016
Associate of Biology
Farmers Insurance May 2015 - Present
USAA August 2014 - May 2015
InGenesis September 2012 - July 2014
Payne County Youth Services November 2010 - December 2011
Skills
Recruiting, Account Management, HR Consulting, Staffing Services, Applicant Tracking..., Employee Relations, Temporary Staffing, Training, Human Resources, Contract Recruitment, Sourcing, College Recruiting, Personnel Management, Technical Recruiting, PeopleSoft, Internet Recruiting, Cold Calling, Interviews, Screening Resumes, Executive Search, Credentialing, Temporary Placement, New Hire Orientations, Hiring, Fundraising
Education
Oklahoma State University 2007 — 2013
Bachelor of Arts (B.A.), Sociology
USAA February 2015 - Present
JPMorgan Chase 2014 - February 2015
Wells Fargo June 2013 - February 2014
Wells Fargo August 2011 - June 2013
Wells Fargo September 2009 - August 2011
Morgan Stanley October 2005 - March 2009
Skills
Credit, Finance, Risk Management, Financial Services, Credit Analysis, Fraud, Loans, Banking, Mortgage Lending, Financial Risk, Operational Risk, Loss Mitigation, Credit Risk, Consumer Lending, Due Diligence, Operational Risk..., Bank Secrecy Act, Mortgage Servicing, OFAC, Data Analysis, USA PATRIOT Act, KYC, Retail Banking, Anti Money Laundering, Mortgage Banking, Customer Service, Analysis, Financial Analysis, Strategic Planning
Education
University of Phoenix 2009 — 2011
MBA, Business Administration and Management, General
Northwestern University 1999 — 2003
Bachelors, Political Science
Bellarmine College Preparatory 1995 — 1999
Diploma, General Studies
Oklahoma State University January 2015 - Present
National Instruments May 2015 - August 2015
Oklahoma State University August 2013 - December 2014
VADovations Inc. June 2014 - August 2014
Oklahoma State University January 2014 - May 2014
USAA June 2013 - August 2013
Best Buy November 2010 - September 2011
Skills
Electrical Engineering, Computer Engineering, Verilog, Multisim, Circuit Design, PCB design, ModelSim, Ultiboard, SystemVerilog, FPGA, Matlab, Java, Unix, MIPS, Debugging, Microsoft Office, Microcontrollers, Embedded C, AutoCAD, Assembly Language, Xilinx, NI LabVIEW, VHDL, DxDesigner, Objective-C, NI Multisim, PCB Design, C, PowerPoint, Programming, Testing, Microsoft Word
Education
Oklahoma State University 2015 — 2016
Master of Science (M.S.), Electrical Engineering
Oklahoma State University 2011 — 2014
Bachelor of Science (B.S.), Computer Engineering
USAA March 2012 - Present
GC Marketing Services 2003 - Present
Cartus 2010 - 2012
Cartus 2009 - 2010
Stonegate Homeowner Association 2008 - 2010
Southern Dreams 2006 - 2009
Gaylord Entertainment 2004 - 2006
Staffcare 2001 - 2003
Skills
Atlas, MS Office Suite, iPages, International..., Typing: 85 WPM, PcLaw, Affinity Relocation, Microsoft Office, Relocation, Short Sales, Marketing, REO, Real Estate Transactions, Property Management, Sales, PCLaw, Sales Operations, Customer Service, Training, Referrals, Negotiation, Real Estate, Budgets
Education
University of the Incarnate Word 2013 — 2016
Doctor of Business Administration, Real Estate, Blended Learning
Walden University 2009 — 2011
MBA, International Business
University of South Alabama 2006 — 2008
BSBA, Marketing - Concentration: Real Estate
Oklahoma City Community College 2000 — 2001
AAS, Business Administration and Management, Marketing
CFNI 1997 — 1998
APT, Theology
USAA April 2013 - Present
The University of Texas at San Antonio August 2011 - December 2012
AT&T U-Verse July 2010 - December 2010
Skills
Java, Wicket, JavaScript, YUI, HTML 5, CSS3, Selenium Testing, JUnit, Visual Basic, Linux, Software Development, Integrated Project..., Microsoft Office, Visio, MS Project, Customer Service
Education
The University of Texas at San Antonio 2008 — 2012
Bachelor of Business Administration (B.B.A.), Information Systems
Oklahoma State University 2002 — 2005
District School Board of Pasco County March 2003 - Present
Pasco Hernando State College June 2008 - Present
District School Board of Pasco County August 2000 - March 2003
USAA January 1997 - August 2000
Dairy Queen January 1996 - August 1996
Skills
Curriculum Development, Curriculum Design, Educational Technology, Instructional Technology, Classroom, Instructional Design, Staff Development, Teacher Training, Tutoring, K-12, Lesson Planning, Teaching, Higher Education, Classroom Management, Differentiated..., Distance Learning, Elementary Education, Literacy, Technology Integration, Adult Education
Education
University of Wisconsin-Stout 2014 — 2015
Graduate Certificate, Educational/Instructional Media Design
Nova Southeastern University 1997 — 1999
M.S., Elementary Education
University of South Florida - College of Business Administration 1992 — 1995
B.S., Marketing, MIS
Virginia Beach Rescue Squad Foundation July 2012 - Present
Virginia Beach City Public Schools September 2010 - April 2012
ODU Career Switcher Program January 2010 - December 2010
USAA October 2005 - September 2009
USAA April 2002 - October 2005
USAA January 1995 - April 2002
USAA January 1994 - December 1994
USAA July 1989 - January 1994
Skills
Executive Management, Marketing, Business, Business Development, Facilitators, Financial Accounting, Coaching, Leadership Development, Customer Service, Team Building, Project Management, Training, Organizational..., Strategic Planning
Education
Darden School of Business, University of Virginia 1997 — 1997
Education
Old Dominion University 1992 — 1995
M.B.A, Business
Texas State University 1984 — 1989
B.B.A., Accounting
In Transition - Actively Pursuing Continuous Improvement Leadership Position May 2015 - Present
National Oilwell Varco March 2012 - May 2015
USAA August 2003 - March 2012
Hewlett-Packard July 1997 - December 2001
Skills
Lean Facilitation, Six Sigma, Business Architecture, Continuous Improvement, Lean Manufacturing, Business Process..., Business Process, Change Management, Process Improvement, Strategic Planning, Team Leadership, Strategy, Process Engineering, Manufacturing, Vendor Management, Operational Excellence, Project Management, Cross-functional Team..., Requirements Gathering, Management, Program Management, Business Analysis, Project Portfolio..., IT Strategy, Enterprise Architecture, Enterprise Software, Business Transformation, Analysis, Integration, Operations Management, PMO, Business Intelligence, Requirements Analysis, Management Consulting, PMP, Visio, Business Process Design, Business Process Mapping, Governance, Business Requirements, Risk Management, Software Project..., IT Management, Outsourcing, Business Process..., Resource Management, MS Project, ERP, TQM, Agile Project Management
Education
Oklahoma State University
Bachelor’s Degree, Psychology
USAA 2013 - Present
Cozette Consulting 2010 - 2013
Spectrum Health 2011 - 2011
Haworth 2005 - 2009
Haworth 2001 - 2004
Haworth 2000 - 2002
Costco Wholesale 1996 - 1998
Costco Wholesale 1994 - 1996
Costco Wholesale 1991 - 1993
Skills
Human Resources, Organizational..., Training & Development, Talent Management, Performance Management, Succession Planning, Leadership Development, Change Management, Project Management, High Performance Teams, Lawson HRIS, Talent Acquisition, Coaching, Employee Engagement, Employment Law, EEOC, Reorganization, Human Capital Planning, Labor Relations, Union Avoidance, Employee Relations, SAP ERP, Cerner EMR, Healthcare Consulting, Healthcare Information..., Lean Management, Culture Change, Business Process..., EHS Program Development, Organizational..., Executive Coaching, Business Acumen, P&L Responsibilities, Strategic Planning, Downsizing, Management Consulting, HR Consulting
Education
Northwood University
BBA-Business Administration, Management & Accounting
Norfolk Southern December 2006 - Present
Bank of the Commonwealth 2005 - 2006
USAA 1997 - 2005
NationsBank 1988 - 1992
Skills
Team Building, Employee Relations, Logistics, Transportation, Training, Leadership Development, Coaching, Human Resources, Organizational..., Process Improvement, Blended Learning, Leadership, Workshop Facilitation, Change Management, Performance Improvement, Program Management, Microsoft Office, Operations Management, Strategic Planning, Customer Service, Performance Management, Instructional Design, Project Management, Technical Writing, Management
Education
Old Dominion University
USAA June 2014 - Present
USAA August 2013 - May 2014
USAA November 2012 - August 2013
Platinum Fundraising August 2011 - October 2012
Keiser University February 2008 - July 2009
Tripp Trademark Homes April 2004 - September 2006
Dillards October 2001 - February 2004
CEA Global Education 2000 - 2001
Walt Disney World July 1996 - January 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Windows, Internet Explorer, QuickBooks, CampusVue, Blackboard, Customer Service, Customer Satisfaction, Sales, Events Coordination, Research, Time Management, Self Management, Highly Detailed, Public Speaking, Sales Presentations, Data Entry, Office Management, Event Planning
Education
Nova Southeastern University 2009 — 2011
MBA, Management
University of South Florida 1998 — 2003
BA, Business, International Studies & French
KPMG Advisory April 2012 - Present
USAA August 2009 - March 2012
Manulife Investment, Vietnam June 2008 - September 2008
US Army June 1998 - September 2007
Skills
Mergers, Financial Analysis, Valuation, Due Diligence, Cross-functional Team..., Program Management, Operations Management, Leadership, Military, Strategic Planning
Education
Northwestern University - Kellogg School of Management 2007 — 2009
MBA, Finance, Strategy
University of Missouri-Rolla 2002 — 2002
MS, Engineering Management
United States Military Academy at West Point 1994 — 1998
BS, International Relations; East Asia Studies
The University of Texas Health Science Center at Houston (UTHealth) January 2014 - Present
USAA April 2011 - December 2013
Edward Jones August 2009 - January 2011
US Army July 2005 - June 2009
US Army October 2005 - October 2006
Skills
Public Health, Tobacco Control, Public Health Emergency..., International Human..., Retirement Planning, Small Business, Leadership, IRAs, Military, Finance, Customer Service
Education
The University of Texas Health Science Center at Houston 2014 — 2015
Master of Public Health (MPH), Global Health, Tobacco Control, Human Rights, 3.8
Norwich University 2001 — 2005
BA, International Studies, Political Science
Thornton Academy
USAA 2012 - Present
c.flemming : visual 1995 - 2014
Walmart 2010 - 2012
LifeChurch.tv Fort Worth 2004 - 2011
Einstein Printing 1998 - 2009
The Church in Cityview 1988 - 2005
Art Squad 1997 - 1998
RadioShack (Formerly Tandy) 1991 - 1997
Skills
Editing, Team Building, Sales, Leadership Development, Teaching, Relationship Sales, Customer Service..., Leadership, Writing, Mentoring
Education
Southwestern Baptist Theological Seminary 1976 — 1983
M.C.M., Church Music Administration
Oklahoma Baptist University 1971 — 1976
B.M., Music Theory & Composition
USAA April 2011 - Present
Mapad.com March 2010 - June 2011
Skills
Team Building, Customer Service, Leadership, Social Media Marketing, Management, Strategic Planning, Sales Management, Strategy, New Business Development, Account Management, Microsoft Excel, PowerPoint, Retail Banking, Insurance, Training, Selling, Marketing Strategy, P&L Management, B2B, Sales, Lead Generation, Business Development, Marketing
Education
Oakland University 2003 — 2005
Bachelors, Marketing / Business Administration
USAA July 2008 - Present
AT&T July 2006 - July 2008
Nokia May 1999 - July 2006
Skills
Succession Planning, Performance Management, Deferred Compensation, Incentive Programs, Talent Management, Employee Engagement, Organizational..., Vendor Management, Workforce Planning, Change Management, HRIS, Benchmarking, Onboarding, HR Policies, Human Resources, Organizational Design, Talent Acquisition, HR Consulting, PeopleSoft, Job Evaluation, Job Analysis, Executive Pay, Compensation, Job Descriptions, SAP HR, Interviews, Mergers, Training, Executive Compensation..., Coaching, Salary, Compensation Structures, Relocation
Education
The University of Dallas 1997 — 1999
MBA, Int'l Human Resources
Northwood University 1993 — 1997
BBA, Int'l Business
USAA June 2014 - Present
USAA December 2012 - June 2014
USAA 2010 - November 2012
USAA February 2008 - May 2010
Inquisite September 2004 - August 2007
Transwestern Publishing September 2003 - May 2004
United States Bureau of the Census April 2000 - October 2000
Skills
Project Management, Enterprise Software, New Business Development, Salesforce.com, SharePoint, Account Management, Microsoft Excel, Strategic Planning, Business Analysis, Vendor Management, Analysis, Leadership, Training, Strategy, Program Management, Professional Services
Education
Oklahoma State University 1998 — 2003
B.S. Journalism & Broadcasting, Concentration in Advertising, Minor in Marketing
USAA October 2014 - Present
USAA October 2013 - Present
Luxottica Retail May 2010 - November 2012
Luxottica Retail September 2004 - May 2010
Auxiliaries of Ohio University January 2002 - June 2003
Skills
Customer Service, Human Resources, Retail Category..., Merchandising, Corporate Communications, Copywriting, Web Development, Inventory Management, Vendor Relationships, Negotiation, Purchasing, Leadership, Marketing, Retail, Team Building, Event Planning, Merchandise Planning, Trend Analysis, Account Management, Brand Management, Program Management, Project Management, Visual Merchandising, Store Management, Profit, Sourcing, Fashion, P&L, Inventory Control, Hiring
Education
Ohio University 1999 — 2003
Bachelor of Business Administration Degree, Marketing and International Business
CareTech Solutions September 2011 - Present
Vanderbilt University Medical Center October 2001 - September 2011
USAA January 1996 - September 2001
Lockheed Martin 1989 - 1995
Skills
EHR, Healthcare Information..., Disaster Recovery, Information Security, IT Project & Program..., Data Center, Troubleshooting, PMP, Integration, HIPAA, Servers, IT Management, ITIL, Visio, Process Improvement, VMware, IT Service Management, Vendor Management, Security, SharePoint, System Administration, IT Operations, IT Strategy, Software Documentation, Active Directory, Virtualization, System Deployment, Information Technology, Windows Server, SDLC, Project Management
Education
Our Lady of the Lake University
Master of Business Administration (MBA), E-Commerce/Electronic Commerce
Northwood University
Bachelor of Business Administration (BBA)
Wells Fargo Bank, San Antonio, TX June 2011 - Present
USAA June 2010 - June 2011
Apex Systems 2011 - 2011
Wachovia, San Antonio, Texas March 2010 - June 2010
CIBER, Inc. June 2007 - July 2008
CDI Business Solutions 2006 - 2007
TEKsystems 2001 - 2006
Electronic Data Systems 1992 - 1998
Skills
Business Analysis, Business Process, Business Process..., CRM, Leadership, MS Project, Management, Outsourcing, PMO, Process Improvement, Program Management, Project Delivery, Project Management, Risk Management, Strategic Planning, Strategy, Vendor Management
Education
Oakland University 1983 — 1988
Bachelor of Science, Marketing
Florida Policy Institute September 2014 - Present
Jewish Baseball News April 2010 - Present
Baylawsuits May 2008 - Present
USAA 2015 - 2015
USAA 2015 - 2015
USAA 2015 - 2015
St. Petersburg Times March 2000 - May 2008
American Banker 1998 - 2000
Center on Budget and Policy Priorities 1987 - 1994
Skills
Magazines, News Writing, Newspaper, Newspapers, Storytelling, Ap Style, Social Media, Breaking News, Journalism, Online Journalism, Headline Writing, InCopy
Education
Oberlin College 1985 — 1987
B.A., Government
University of Wisconsin-Madison 1982 — 1984
USAA August 2012 - Present
The Scooter Store February 2011 - August 2012
USAA August 2010 - February 2011
Omni Austin Downtown Hotel February 2008 - February 2010
Skills
Talent Management, Recruiting, Sourcing, Telephone Interviewing, Screening Resumes, Offers, Business Relationship..., Employee Benefits, Applicant Tracking..., Salary Review, Talent Acquisition, Onboarding
Education
Nova Southeastern University 2007 — 2009
MS, Human Resource Management
Tarleton State University 2002 — 2006
Bachelor of Science, Human Resources
C.H. Robinson Worldwide, Inc. February 2011 - Present
USAA July 2010 - February 2011
C.H. Robinson Worldwide, Inc. Oklahoma City, OK June 2001 - January 2010
Wal-Mart May 1999 - May 2001
Skills
LTL, Logistics, Logistics Management, 3PL, Leadership, Air Freight, Transportation..., Negotiation, Supply Chain Management, Transportation, Operations Management, Sales, Freight, Management, Procurement, New Business Development, Training, Supply Chain
Education
University of Oklahoma 2005 — 2008
MBA, Human Relations and Supply Chain Management
Oklahoma State University 1997 — 2001
BS in Business Administration, Marketing and International Business
USAA November 2010 - Present
USAA September 2008 - November 2010
Parker Creek Productions December 2007 - July 2010
USAA March 2005 - September 2008
Transmitter Shop August 2003 - January 2005
Skills
Analytics, Data Analysis, Philosophy, Analysis, Editing, Social Media, Business Objects, Software Documentation, Data Mining, SQL, Lean Manufacturing, Six Sigma, Kaizen Blitz, Crystal Xcelsius 2008, SAS, Creative Visualization, Graphic Design, Video Editing, Cinematography, Automation
Education
Northwestern University 2013 — 2016
Master of Science (MS), Predictive Analytics
Texas Tech University 1999 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management, General
The ADHD Specialty Clinic 2013 - Present
Ma'ili Point Studio January 1988 - Present
USAA 1972 - 2014
USAA 1972 - 2014
USAA 1972 - 2014
Urgent Care of Omaha September 2007 - April 2013
The ADHD Specialty Clinic 2013 - 2013
Midwest Health Partners December 1996 - December 2006
Waianae Pediatrics 1977 - 1994
Skills
Healthcare, Health, Clinical, Hospitals, Clinical Research, Pediatrics, Medicine, Public Health, Treatment, Mental Health, Psychiatry, Healthcare Information..., Medical Education, Pain Management, Family Medicine, Inpatient, Orthopedic, Wellness, Healthcare Management, Therapists, EMR, Adolescents, Aesthetics, Clinical Supervision, Sculpture, Painting, Epidemiology, Cancer, Abstraction, Internal Medicine, Diabetes, Health Education, Physicians, Neurology
Education
Northwestern University - The Feinberg School of Medicine 1964 — 1968
MD, Medicine
University of Idaho 1960 — 1964
BS(Pre-med), pre-medical
Ridgewood High School 1957 — 1960
Graduated
USAA April 2002 - Present
Nationwide Insurance August 1999 - April 2002
Education
Nova Southeastern University 2005 — 2009
MBA
University of Florida 1997 — 2000
BA
Hubbell Power Systems March 2013 - Present
USAA January 2012 - February 2013
United States Automobile Association January 2009 - January 2012
Phoenix Coyotes January 2008 - January 2009
Skills
Sales, Account Management, Sales Management, Marketing Strategy, SQL, SAS, Data Analysis, Analytics, Web Analytics, Insurance, Social Media
Education
Northwestern University 2012 — 2014
Master of Science, Predictive Analytics, 4.0
SUNY Geneseo 2003 — 2007
B.A., Economics
USAA August 2013 - Present
USAA August 2010 - August 2013
USAA January 2006 - August 2010
USAA January 1997 - January 2006
Skills
SharePoint Designer, Microsoft Office..., FAST Search Server 2010..., SAS Enterprise Guide, InfoPath, Photoshop, FAST ESP, SharePoint, SAS, Information Architecture, Search Analysis, SEO, User Experience, Intranet, Governance, Web Content Management, Visio, Usability, Access, SQL, Requirements Gathering, Business Analysis, Business Intelligence, Content Management, Web Applications, Web Development, CSS, XSLT, HTML, Microsoft SQL Server, XML, VBA, Agile Project Management, Business Requirements, JavaScript
Education
Northwestern University 2014 — 2017
Graduate Student, Master of Science in Predictive Analytics
University of The Incarnate Word
BBA, Business Information Systems
ARX Capital February 2003 - Present
USAA 1988 - June 2002
Skills
Alternative Investments, Strategic Financial..., Fixed Income, Investment Strategies, Wealth Management, Financial Advisory, Asset Management, Portfolio Management, Hedge Funds, Valuation, Investment Advisory, Investment Management, Financial Modeling, Mutual Funds, Securities, Wealth Management..., Retirement Planning, Series 63, Equities, Investments, Asset Allocation, Series 7
Education
Oklahoma State University 1969 — 1973
Bachelor of Science (BS)
Washington University in St. Louis 1973 — 1975
Master of Business Administration (MBA)
USAA April 2010 - Present
Marine Corps Association September 2008 - April 2010
United States Marine Corps June 1979 - December 2008
Skills
Operational Planning, DoD, Organizational..., Leadership, Intelligence, Business Development, Military, Program Management, Military Experience, Command, Leadership Development, Training, Analysis, Security Clearance, Team Building, Military Operations, Public Relations, Intelligence Analysis, Business Strategy, Tactics, Team Leadership, Army, Weapons, Strategic Planning, Government, Security, Management, Risk Management, Change Management, Budgets, Microsoft Excel, Mentoring, Defense, Navy, Government Contracting, Counterterrorism, Information Assurance, Policy, Physical Security
Education
Norwich University 2011 — 2013
Master's of Science, Organizational Leadership
Park University 1980 — 1990
BS, Management
USAA April 2006 - Present
Computer Sciences Corporation 1994 - 2006
Skills
Data Warehousing, Database Design, Data Modeling, Dimensional Modeling, Informatica, Databases, Big Data, Data Marts, Database Administration, DB2, Business Objects, Data Integration, ETL, Business Analysis, SQL, Business Intelligence, Requirements Analysis
Education
Oklahoma State University 1990 — 1994
MIS, Management Information Systems
Independent Consultant for The Pampered Chef October 2013 - Present
USAA May 2012 - Present
About you Training & Wellness December 2009 - December 2011
Skills
Customer Satisfaction, Customer Service, Fitness, Wellness, Insurance, Leadership, Public Speaking, Event Planning, Claim, Casualty, Editing, Time Management, Teaching, Customer Experience, Automobile Liability, Coaching, Microsoft Excel, Microsoft Office, Risk Management
Education
Old Dominion University 1992 — 1996
Bachelor of Arts (B.A.), English
CACI February 2006 - March 2012
USIS October 2004 - February 2006
US Government April 2003 - September 2004
usaa February 1999 - May 2002
Skills
DoD, Analysis, Strategic Planning, Government Contracting, Finance, Intelligence Analysis, Intelligence, Budgets, Security Clearance, Government, Money Laundering, Fraud, Forensic Accounting, Fixed Income Strategies, Fixed Income Portfolio..., General Securities..., Defense, SIGINT, National Security, Top Secret, Military, Policy
Education
Oklahoma City University 1996 — 1998
MBA, Finance and Marketing, 4.0
Stephen F. Austin State University 1992 — 1994
BBA, Finance and Accounting, 3.45
USAA January 2010 - Present
Progressive Insurance October 2004 - September 2009
Dollar Tree Stores June 2004 - September 2004
Education
Old Dominion University 2001 — 2004
Business, Management and Decision Science
USAA September 2013 - Present
School District of Hillsborough County August 2012 - June 2013
Verizon Telecommunications June 2011 - August 2012
Comfort Inn August 2010 - June 2011
School District of Hillsborough County January 2007 - June 2009
Verizon November 1978 - January 2007
Skills
Customer Service, Telecommunications, Team Leadership, Training, Telephone Skills, Customer Retention, Customer Satisfaction, Leadership, Microsoft Word, Microsoft Excel, Microsoft Office, Troubleshooting, Team Building, Curriculum Design, Time Management, Event Planning, Access, New Business Development, Sales, Leadership Development, Administration, Outlook, Data Entry
Education
Nova Southeastern University 2003 — 2006
Masters, Psychology/ School Counseling
University of South Florida 1982 — 1985
BA, Special Education
Guadalupe Valley Electric Cooperative January 2011 - Present
JP Morgan Chase/WaMu (Washington Mutual Bank) August 2006 - November 2009
USAA November 1989 - August 2005
The University of Texas at San Antonio February 1988 - November 1989
Education
Northwestern University
B.S.J., Marketing, advertising, journalism
City of Austin March 2010 - Present
Dell August 2000 - March 2010
USAA August 1997 - January 2000
IBM January 1984 - 1990
Skills
PMP, ITIL, Program Management, Change Management, Software Project..., Virtualization, Business Process..., IT Strategy, Agile Methodologies, Project Portfolio..., Integration, IT Management, PMO, Disaster Recovery, Enterprise Architecture, Project Management
Education
Oklahoma State University 1973 — 1977
BS, Engineering
Wells Fargo Home MortgageProvide monthly capacity analysis for New Loan Data Integrity, Salability R July 2005 - Present
First Data Corporation 1994 - 2005
USAA 1987 - 1994
Skills
Portfolio Management, Operations Management, Risk Management, Manage Client..., Business Analysis, Credit Cards, Six Sigma, Process Improvement, Business Continuity..., Management, Leadership, Product Management, Integration, Project Planning, Customer Service, Analysis, Team Building
Education
Oklahoma State University
BS – Business Administration, Human Resources Management/Personnel Administration, General
Birsch Industries November 2013 - January 2015
S & K Sales Co. March 2011 - January 2013
NCS Pearson 2010 - 2013
USAA November 2008 - October 2009
Skills
Microsoft Word
Education
University of Phoenix 1995 — 1997
Master's Degree, Organizational Management, 4.0
Northwood University 1980 — 1984
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, 3.14
USAA December 2011 - Present
Education
Northwood University 1987 — 1988
Bachelor, Business Management
Direct General Insurance August 2011 - Present
USAA December 2010 - August 2011
FCCI September 2005 - August 2010
Skills
Property & Casualty..., Legal Liability, Claim, Subrogation, Property Damage, Commercial Lines, Claim Investigation, General Insurance, Commercial Insurance, Insurance, Professional Liability, Underwriting, Licensed Property &..., Property Claims, Litigation Adjuster, Claims Adjuster, Bodily Injury Adjuster, General Liablity..., Personal Auto Insurance, Property Damage Claims
Education
Nova Southeastern University 2002 — 2005
Masters Degree, Accounting
University of South Florida 1995 — 1999
Bachelor's degree, Criminology
University Health System November 2014 - Present
ProScribe 2011 - 2012
USAA August 1996 - November 2000
Nationsbank May 1995 - August 1996
Skills
Microsoft Word, Teamwork, Customer Service, Microsoft Excel, Health, Microsoft Office, Research, Time Management, Patient Education, Primary Health Care, Cpr Certified, Hospitals, Healthcare, Medicine, EMR, Data Analysis, Emergency Medicine, Event Planning, BLS, Medical Terminology, CPR Certified, Leadership
Education
The University of Texas Health Science Center at San Antonio 2012 — 2014
Master's degree, Physician Assistant Studies
The University of Texas at San Antonio 2008 — 2011
Bachelor of Science (BS), Biology, General
Old Dominion University 1992 — 1995
Bachelor of Science (BS), Geography
USAA June 2015 - Present
USAA May 2014 - July 2014
Skills
Photoshop, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Research, Teamwork, Windows, Linux
Education
Oklahoma Panhandle State University 2011 — 2014
Bachelor of Business Administration (BBA), Computer Information Systems
USAA April 2014 - Present
AAA-Northern California, Nevada & Utah Insurance Exchange August 2004 - September 2012
California State Automobile Association March 2002 - August 2004
California State Automobile Association September 1998 - February 2002
California State Automobile Association June 1991 - September 1998
California State Automobile Association September 1988 - June 1991
Skills
Property & Casualty..., Casualty Claims, General Insurance, Subrogation, Supervisory Experience, Quality Assurance, Business Process..., Customer Service
Education
Occidental College
Bachelor of Arts (B.A.), Economics
Varian Medical Systems July 2014 - Present
United States Marine Corps Europe September 2010 - July 2014
United States Marine Corps October 2009 - May 2010
USAA September 2007 - September 2009
Skills
Military, Weapons, Security Clearance, DoD, Military Experience, Military Operations, Command, Operational Planning, National Security, Force Protection, Defense, Navy, Logistics, Leadership, Project Planning
Education
University of Maryland University College 2013 — 2015
Master of Science (MS), Information Technology
Oklahoma State University 1994 — 1998
Bachelor of Arts (B.A.), Economics
The Village Church February 2014 - Present
Kirsch and Associates February 2013 - February 2014
USAA March 2011 - February 2013
Skills
Retirement Planning, Investments, Finance, Analysis, Insurance, Fixed Annuities, Time Management, Cash Flow, Customer Service, Sales Management, Wealth, Sales Process
Education
Northwood University 1999 — 2000
Bachelor's degree, Business Administration and Management, General, 3.2
Northwood University 1999 — 2000
Bachelor's degree, Business Administration and Management, General, 3.2
Brighton Collectibles September 2014 - Present
USAA June 1986 - March 2014
Skills
Time Management, Retail, Team Building
Education
Oklahoma State University 1973 — 1977
Bachelor of Science (B.S.), Radio and Television
USAA
Skills
Analysis, Financial Analysis, Process Improvement, Risk Management
Education
Northwood University
Business Administration and Management, General
USAA 2013 - Present
USAA 2011 - 2013
GEICO 2007 - 2011
Loancare Servicing Center 2006 - 2007
Education
Strayer University 2013 — 2015
Master of Science (M.S.)
Strayer University 2008 — 2010
Master of Business Administration (MBA)
Old Dominion University 1998 — 2003
Bachelor of Science (B.S.)