USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
Employee
Years
Job
Industry
Margo Garza Margo Garza's USAA Experience February 2003 - December 2004
Job Associate Producer/Admin at CityChurch Downtown
Industry Media Production
Experience
CityChurch Downtown January 2015 - Present
Humana Inc. 2009 - 2013
United Healthcare July 2007 - March 2009
The Children's Courtyard June 2006 - July 2007
South San Antonio Independent School District April 2005 - August 2006
USAA February 2003 - December 2004
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, ProPresenter, Apple Software, Typing, 10 Key, Medical Terminology, Claims Resolution, Community Outreach, Social Action, Clerical Skills, Phone Etiquette, Working With Children, Dance Instruction
Education
Palo Alto College 1998 — 2001
English/Language Arts Teacher Education
CityChurch Downtown January 2015 - Present
Humana Inc. 2009 - 2013
United Healthcare July 2007 - March 2009
The Children's Courtyard June 2006 - July 2007
South San Antonio Independent School District April 2005 - August 2006
USAA February 2003 - December 2004
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, ProPresenter, Apple Software, Typing, 10 Key, Medical Terminology, Claims Resolution, Community Outreach, Social Action, Clerical Skills, Phone Etiquette, Working With Children, Dance Instruction
Education
Palo Alto College 1998 — 2001
English/Language Arts Teacher Education
Steven M. Peña, Sr. Steven M. Peña, Sr.'s USAA Experience 1998 - 2007
Job Partner, Davidson Troilo Ream & Garza, P.C.
Industry Law Practice
Experience
Davidson Troilo Ream & Garza, P.C. March 2007 - Present
USAA 1998 - 2007
Private Law Firm 1994 - 1998
USAA 1985 - 1991
Skills
Litigation, Legal Writing, Mediation, Civil Litigation, Product Liability, Legal Research, Commercial Litigation, Arbitration, Personal Injury, Employment Law, Westlaw, Legal Advice
Education
St. Mary's University School of Law 1991 — 1994
J.D., Law
Our Lady of the Lake University 1987 — 1989
MBA, Management
Texas State University 1980 — 1984
BBA, Management
Texas A&M University 1979 — 1979
Davidson Troilo Ream & Garza, P.C. March 2007 - Present
USAA 1998 - 2007
Private Law Firm 1994 - 1998
USAA 1985 - 1991
Skills
Litigation, Legal Writing, Mediation, Civil Litigation, Product Liability, Legal Research, Commercial Litigation, Arbitration, Personal Injury, Employment Law, Westlaw, Legal Advice
Education
St. Mary's University School of Law 1991 — 1994
J.D., Law
Our Lady of the Lake University 1987 — 1989
MBA, Management
Texas State University 1980 — 1984
BBA, Management
Texas A&M University 1979 — 1979
Emily Gonzalez Emily Gonzalez's USAA Experience January 2001 - April 2013
Job
Industry Photography
Experience
Cody-Harris Photography April 2013 - September 2014
USAA January 2001 - April 2013
Holiday Inn - San Antonio Riverwalk May 1999 - June 2000
Skills
Marketing, Sales, Customer Service, Customer Retention, Web Design, Web Development, SEO, Windows, QuickBooks, Adobe Creative Suite, Photoshop, Employee Engagement, Mentoring, Employee Training, Instruction, Food & Beverage, Vocalist, Songwriting, Management, Public Speaking, Leadership, Microsoft Office, Microsoft Excel, Insurance, Team Building, PowerPoint, Social Media, Social Media Marketing, Microsoft Word, Social Networking, Sales Management
Education
University of the Incarnate Word 2014 — 2017
Bachelor's degree, Business Administration and Management, General
Palo Alto College 1997 — 2000
Associate of Arts (AA), Communication and Media Studies
Cody-Harris Photography April 2013 - September 2014
USAA January 2001 - April 2013
Holiday Inn - San Antonio Riverwalk May 1999 - June 2000
Skills
Marketing, Sales, Customer Service, Customer Retention, Web Design, Web Development, SEO, Windows, QuickBooks, Adobe Creative Suite, Photoshop, Employee Engagement, Mentoring, Employee Training, Instruction, Food & Beverage, Vocalist, Songwriting, Management, Public Speaking, Leadership, Microsoft Office, Microsoft Excel, Insurance, Team Building, PowerPoint, Social Media, Social Media Marketing, Microsoft Word, Social Networking, Sales Management
Education
University of the Incarnate Word 2014 — 2017
Bachelor's degree, Business Administration and Management, General
Palo Alto College 1997 — 2000
Associate of Arts (AA), Communication and Media Studies
Pamela Woods Pamela Woods's USAA Experience September 2010 - September 2012
Job Transportation Manager, Order Entry, Receptionist
Industry Machinery
Experience
JRI Industries, Inc. September 2012 - Present
USAA September 2010 - September 2012
Jarden Home Brands September 2005 - September 2010
Skills
Administrative..., Outlook, Process Scheduler, Invoicing, Customer Service, Access, 5S, Team Building, Shipping, Transportation, Purchasing, Quality Assurance, Some ISO training, SOP..., Microsoft Word, PowerPoint, Office Management, Lotus Notes, Spreadsheets
Education
Ozarks Technical Community College 2006 — 2010
General Studies, certification classes
JRI Industries, Inc. September 2012 - Present
USAA September 2010 - September 2012
Jarden Home Brands September 2005 - September 2010
Skills
Administrative..., Outlook, Process Scheduler, Invoicing, Customer Service, Access, 5S, Team Building, Shipping, Transportation, Purchasing, Quality Assurance, Some ISO training, SOP..., Microsoft Word, PowerPoint, Office Management, Lotus Notes, Spreadsheets
Education
Ozarks Technical Community College 2006 — 2010
General Studies, certification classes
Randall Martinez Randall Martinez's USAA Experience July 2015 - Present
Job Administration Director, Human Resources Manager, Personnel Manager
Industry Human Resources
Experience
USAA July 2015 - Present
Freiheit Elementary School September 2012 - July 2015
Lowe's Home Improvement July 2011 - August 2012
Consolidated Personnel Administration Center, MATSG-21 August 2010 - August 2011
Installation Personnel Administration Center July 2008 - July 2010
Headquarters & Headquarters Squadron, CFLCC/ARCENT August 2005 - July 2008
Marine Wing Support Group 17, Installation Personnel Administration Center August 2002 - August 2005
Skills
Human Resources, Military, Personnel Management, Payroll, Government, Security, Security Clearance, Management, Personnel Supervision, Personnel Security, Leadership, Leadership Development, Organizational..., Military Operations, Military Training, Information Security, Information Management, Information Assurance, Information Security..., Freedom of Information..., Privacy Act, Privacy Regulations, Privacy Policies, Legal Advice, Legal Assistance, Employee Relations, Employee Benefits, Employee Training, Employee Management, Hiring Employees, Top Secret, DoD Top Secret Clearance, Equal Opportunities, Military Logistics, Force Protection, Performance Management, Performance Improvement, Strategic Planning, Event Planning, Project Planning
Education
Penn State University 1997 — 2017
Associate of Science (AS), Business Administration
New Horizons Computer Learning Centers 2013 — 2014
Data Recovery
USAA July 2015 - Present
Freiheit Elementary School September 2012 - July 2015
Lowe's Home Improvement July 2011 - August 2012
Consolidated Personnel Administration Center, MATSG-21 August 2010 - August 2011
Installation Personnel Administration Center July 2008 - July 2010
Headquarters & Headquarters Squadron, CFLCC/ARCENT August 2005 - July 2008
Marine Wing Support Group 17, Installation Personnel Administration Center August 2002 - August 2005
Skills
Human Resources, Military, Personnel Management, Payroll, Government, Security, Security Clearance, Management, Personnel Supervision, Personnel Security, Leadership, Leadership Development, Organizational..., Military Operations, Military Training, Information Security, Information Management, Information Assurance, Information Security..., Freedom of Information..., Privacy Act, Privacy Regulations, Privacy Policies, Legal Advice, Legal Assistance, Employee Relations, Employee Benefits, Employee Training, Employee Management, Hiring Employees, Top Secret, DoD Top Secret Clearance, Equal Opportunities, Military Logistics, Force Protection, Performance Management, Performance Improvement, Strategic Planning, Event Planning, Project Planning
Education
Penn State University 1997 — 2017
Associate of Science (AS), Business Administration
New Horizons Computer Learning Centers 2013 — 2014
Data Recovery
Theresa Tanton Lark Theresa Tanton Lark's USAA Experience January 1982 - January 2008
Job Unemployed
Industry Textiles
Experience
Terri's Quilts October 2011 - Present
USAA January 1982 - January 2008
Skills
Outlook, Microsoft Word, Microsoft Excel, Team Building, Leadership, Process Improvement, Training, Time Management, Data Entry, Administrative..., Insurance
Education
San Antonio College 1980 — 2005
English Language and Literature, General
Our Lady of the Lake University 1994 — 1996
Early Childhood Education and Teaching
Terri's Quilts October 2011 - Present
USAA January 1982 - January 2008
Skills
Outlook, Microsoft Word, Microsoft Excel, Team Building, Leadership, Process Improvement, Training, Time Management, Data Entry, Administrative..., Insurance
Education
San Antonio College 1980 — 2005
English Language and Literature, General
Our Lady of the Lake University 1994 — 1996
Early Childhood Education and Teaching
Jessica Nagy Jessica Nagy's USAA Experience July 2013 - Present
Job Financial Foundations Specialist at USAA
Industry Insurance
Experience
The Pampered Chef 2014 - Present
USAA July 2013 - Present
Saint Leo University October 2011 - July 2013
Publix July 2010 - October 2011
Publix July 2006 - July 2010
Skills
Customer Service, Group Benefits, Health Insurance, Term Life Insurance, Phone Etiquette, Word, Outlook, PowerPoint, Excel, Higher Education, Microsoft Word, Employee Benefits, Teaching, Data Entry, Community Outreach, Event Planning, Marketing, Research, Nonprofits, Facebook, Social Media, Training, Public Speaking, Microsoft Excel, Social Networking, Microsoft Office, Retaining Customers, Campus, Customer Satisfaction, Critical Thinking, Inventory Management, Organizational..., Advertising, Time Management, Leadership, Event Management, Data Analysis, Leadership Development, Teamwork, Staff Development, Student Affairs, Instructional Design, Public Relations, Recruiting, Access, Student Financial Aid, Enrollment Management, Team Building, Admissions, Building Relationships
Education
Saint Leo University 2012 — 2014
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of South Florida 2008 — 2010
Bachelor of Arts, Psychology
Pasco-Hernando Community College 2006 — 2008
Associate of Arts, Psychology
The Pampered Chef 2014 - Present
USAA July 2013 - Present
Saint Leo University October 2011 - July 2013
Publix July 2010 - October 2011
Publix July 2006 - July 2010
Skills
Customer Service, Group Benefits, Health Insurance, Term Life Insurance, Phone Etiquette, Word, Outlook, PowerPoint, Excel, Higher Education, Microsoft Word, Employee Benefits, Teaching, Data Entry, Community Outreach, Event Planning, Marketing, Research, Nonprofits, Facebook, Social Media, Training, Public Speaking, Microsoft Excel, Social Networking, Microsoft Office, Retaining Customers, Campus, Customer Satisfaction, Critical Thinking, Inventory Management, Organizational..., Advertising, Time Management, Leadership, Event Management, Data Analysis, Leadership Development, Teamwork, Staff Development, Student Affairs, Instructional Design, Public Relations, Recruiting, Access, Student Financial Aid, Enrollment Management, Team Building, Admissions, Building Relationships
Education
Saint Leo University 2012 — 2014
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of South Florida 2008 — 2010
Bachelor of Arts, Psychology
Pasco-Hernando Community College 2006 — 2008
Associate of Arts, Psychology
Steven C. Pedersen's USAA Experience June 2015 - Present
Job MBA Candidate at Smeal College of Business
Industry Defense & Space
Experience
USAA June 2015 - Present
Penn State University August 2014 - Present
Garber Venture Fund January 2015 - May 2015
SOC LLC April 2012 - April 2014
United States Air Force April 2011 - August 2012
United States Air Force June 2004 - June 2010
Skills
Intelligence, Counterterrorism, Special Operations, Security, Counterintelligence, Military Operations, Force Protection, HUMINT, Security Operations, Military Experience, National Security, Government Contracting, Operational Planning, Electronic Warfare, Physical Security, FalconView, Active TS/SCI Clearance, Briefing, Public Speaking, Critical Thinking, Team Building, Team Leadership, Teamwork, Adaptability, Stress Management, Goal Oriented, Mission Oriented, Analytical Skills, Leadership, Security Clearance, Intelligence Analysis, Microsoft Excel, Data Analysis, Strategic Planning, DoD, Analysis
Education
Penn State University
Master of Business Administration (MBA), Accounting and Finance
American Military University 2009 — 2012
Bachelor of Arts (BA), Intelligence Analysis
USAA June 2015 - Present
Penn State University August 2014 - Present
Garber Venture Fund January 2015 - May 2015
SOC LLC April 2012 - April 2014
United States Air Force April 2011 - August 2012
United States Air Force June 2004 - June 2010
Skills
Intelligence, Counterterrorism, Special Operations, Security, Counterintelligence, Military Operations, Force Protection, HUMINT, Security Operations, Military Experience, National Security, Government Contracting, Operational Planning, Electronic Warfare, Physical Security, FalconView, Active TS/SCI Clearance, Briefing, Public Speaking, Critical Thinking, Team Building, Team Leadership, Teamwork, Adaptability, Stress Management, Goal Oriented, Mission Oriented, Analytical Skills, Leadership, Security Clearance, Intelligence Analysis, Microsoft Excel, Data Analysis, Strategic Planning, DoD, Analysis
Education
Penn State University
Master of Business Administration (MBA), Accounting and Finance
American Military University 2009 — 2012
Bachelor of Arts (BA), Intelligence Analysis
Steven Paris Steven Paris's USAA Experience July 2015 - Present
Job Supplier Relationship Advisor at USAA
Industry Financial Services
Experience
USAA July 2015 - Present
USAA October 2012 - July 2015
USAA August 2010 - October 2012
USAA Federal Savings Bank September 2008 - August 2010
USAA Federal Savings Bank November 2006 - September 2008
Avaya March 1998 - November 2002
Bell Labs Lucent Technologies 1976 - 2002
Avaya 1976 - 2002
AT&T Middletown NJ 1995 - 1997
Skills
Financial Reporting, Process Improvement, Management, Partnerships, Strategic Planning, Sales, Customer Service, Analysis, Contract Negotiation, Product Development, Mergers & Acquisitions, Strategy, Cross-functional Team..., Leadership, Coaching, Training, Executive Management, New Business Development, Human Resources, Product Management, Team Building, Banking, Business Intelligence, Vendor Management, Risk Management, Analytics, Call Centers, CRM, Performance Management, Business Strategy, Business Process..., Insurance, Business Analysis, Team Leadership, Operations Management, Finance, Business Development, Change Management, Program Management, Management Consulting, Business Planning, Start-ups, Project Management, Telecommunications, Customer Experience
Education
Our Lady of the Lake University 2009 — 2015
Organizational Leadership
USAA July 2015 - Present
USAA October 2012 - July 2015
USAA August 2010 - October 2012
USAA Federal Savings Bank September 2008 - August 2010
USAA Federal Savings Bank November 2006 - September 2008
Avaya March 1998 - November 2002
Bell Labs Lucent Technologies 1976 - 2002
Avaya 1976 - 2002
AT&T Middletown NJ 1995 - 1997
Skills
Financial Reporting, Process Improvement, Management, Partnerships, Strategic Planning, Sales, Customer Service, Analysis, Contract Negotiation, Product Development, Mergers & Acquisitions, Strategy, Cross-functional Team..., Leadership, Coaching, Training, Executive Management, New Business Development, Human Resources, Product Management, Team Building, Banking, Business Intelligence, Vendor Management, Risk Management, Analytics, Call Centers, CRM, Performance Management, Business Strategy, Business Process..., Insurance, Business Analysis, Team Leadership, Operations Management, Finance, Business Development, Change Management, Program Management, Management Consulting, Business Planning, Start-ups, Project Management, Telecommunications, Customer Experience
Education
Our Lady of the Lake University 2009 — 2015
Organizational Leadership
Tish Tenorio Tish Tenorio's USAA Experience April 2013 - Present
Job Senior Risk Analyst at USAA
Industry Financial Services
Experience
USAA April 2013 - Present
USAA October 2012 - April 2013
Skills
Risk Management, Home Equity, Banking, Financial Analysis, Strategic Financial..., Credit, Real Estate Lending, Loans, Mortgage Lending, Underwriting, Consumer Lending, Credit Analysis, Credit Cards, Credit Risk, Financial Services
Education
Our Lady of the Lake University 2007 — 2009
Masters, Accounting/Finance
University of the Incarnate Word 2001 — 2005
Bachelor, Business Management
USAA April 2013 - Present
USAA October 2012 - April 2013
Skills
Risk Management, Home Equity, Banking, Financial Analysis, Strategic Financial..., Credit, Real Estate Lending, Loans, Mortgage Lending, Underwriting, Consumer Lending, Credit Analysis, Credit Cards, Credit Risk, Financial Services
Education
Our Lady of the Lake University 2007 — 2009
Masters, Accounting/Finance
University of the Incarnate Word 2001 — 2005
Bachelor, Business Management
Michelle Delatorre Michelle Delatorre's USAA Experience April 2012 - March 2014
Job National Account Representative
Industry Hospitality
Experience
Oakwood Worldwide March 2014 - Present
USAA April 2012 - March 2014
Charles Schwab May 2006 - November 2009
Bank of America June 2005 - May 2006
Skills
Banking, Business Analysis, Financial Services, Insurance, Investments, Mutual Funds, Process Improvement, Risk Management, Wealth Management, Leadership, Call Centers, Management, Vendor Management
Education
Paradise Valley Community College
Oakwood Worldwide March 2014 - Present
USAA April 2012 - March 2014
Charles Schwab May 2006 - November 2009
Bank of America June 2005 - May 2006
Skills
Banking, Business Analysis, Financial Services, Insurance, Investments, Mutual Funds, Process Improvement, Risk Management, Wealth Management, Leadership, Call Centers, Management, Vendor Management
Education
Paradise Valley Community College
George Sanchez-Vega George Sanchez-Vega's USAA Experience 1998 - 2001
Job President at The SanchezVega Agency
Industry Insurance
Experience
The Sanchez-Vega Agency April 2013 - Present
AmeriCold Logistics April 2008 - April 2013
Sterling Foods October 2006 - April 2008
A&A Transportation September 2004 - October 2006
US Army June 2001 - August 2004
USAA 1998 - 2001
US Navy September 1992 - September 1994
Skills
Negotiation, Microsoft Office, Computer Network..., Logistics Management, Warehouse Management, Data Analysis, P&L Responsibilities, Budget Monitoring, Business Math, RF Planning, Computer Maintenance, Inventory Management, Team Leadership, Great Motivator, Time Management, Project Management, Sales, Cross-functional Team..., Multi Tasking, Spanish-English, Military Logistics, Military Experience, Employee Training, Shipping, Accounts Payable, General Ledger, Trend Analysis, Lead Time Reduction, Loss Prevention..., Streamlining Operations, Cost Reduction Solutions, Solution Implementation
Education
Palo Alto College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Logistics, Materials, and Supply Chain Management, 3.4
Palo Alto College 1999 — 2008
Associate of Arts (AA), General Studies
The Sanchez-Vega Agency April 2013 - Present
AmeriCold Logistics April 2008 - April 2013
Sterling Foods October 2006 - April 2008
A&A Transportation September 2004 - October 2006
US Army June 2001 - August 2004
USAA 1998 - 2001
US Navy September 1992 - September 1994
Skills
Negotiation, Microsoft Office, Computer Network..., Logistics Management, Warehouse Management, Data Analysis, P&L Responsibilities, Budget Monitoring, Business Math, RF Planning, Computer Maintenance, Inventory Management, Team Leadership, Great Motivator, Time Management, Project Management, Sales, Cross-functional Team..., Multi Tasking, Spanish-English, Military Logistics, Military Experience, Employee Training, Shipping, Accounts Payable, General Ledger, Trend Analysis, Lead Time Reduction, Loss Prevention..., Streamlining Operations, Cost Reduction Solutions, Solution Implementation
Education
Palo Alto College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Logistics, Materials, and Supply Chain Management, 3.4
Palo Alto College 1999 — 2008
Associate of Arts (AA), General Studies
Martha Villasenor Martha Villasenor's USAA Experience May 2015 - Present
Job Claims Adjuster at USAA
Industry Insurance
Experience
USAA May 2015 - Present
Time Warner Cable August 2011 - September 2014
Warner Cable August 2011 - September 2014
Jubilee Academic Center August 2010 - August 2011
Jubilee Academic Center August 2010 - August 2011
Crossroads Life Changing Outreach Ministries August 2007 - September 2009
Crossroads Life Changing Outreach Ministries August 2007 - September 2009
TMI Management Systems April 2007 - March 2008
TMI Management Systems April 2007 - March 2008
Self employed November 2006 - April 2007
Skills
Web Design, Web Development, Microsoft Word, Customer Service, Computer Hardware, Twitter, Facebook, Telecommunications, Sales, Microsoft Excel, Microsoft Office, Dreamweaver, Adobe Certified, FrontPage, HTML, Database Design, Database Administration, Technical Support, Security, Training, Programming
Education
Texas A&M University 2004 — 2005
Bachelor of Applied Arts and Science, Computer Information Systems
Texas A&M University 2004 — 2005
BAAS, Computer Information Systems
Palo Alto College 2001 — 2004
Associate of Arts and Sciences (A.A.S.), Computer Information Systems/Web Development
Palo Alto College 2001 — 2004
AAS, Computer Information Systems
USAA May 2015 - Present
Time Warner Cable August 2011 - September 2014
Warner Cable August 2011 - September 2014
Jubilee Academic Center August 2010 - August 2011
Jubilee Academic Center August 2010 - August 2011
Crossroads Life Changing Outreach Ministries August 2007 - September 2009
Crossroads Life Changing Outreach Ministries August 2007 - September 2009
TMI Management Systems April 2007 - March 2008
TMI Management Systems April 2007 - March 2008
Self employed November 2006 - April 2007
Skills
Web Design, Web Development, Microsoft Word, Customer Service, Computer Hardware, Twitter, Facebook, Telecommunications, Sales, Microsoft Excel, Microsoft Office, Dreamweaver, Adobe Certified, FrontPage, HTML, Database Design, Database Administration, Technical Support, Security, Training, Programming
Education
Texas A&M University 2004 — 2005
Bachelor of Applied Arts and Science, Computer Information Systems
Texas A&M University 2004 — 2005
BAAS, Computer Information Systems
Palo Alto College 2001 — 2004
Associate of Arts and Sciences (A.A.S.), Computer Information Systems/Web Development
Palo Alto College 2001 — 2004
AAS, Computer Information Systems
Tyler Haugseth Tyler Haugseth's USAA Experience September 2015 - Present
Job Decision Science Analyst at USAA
Industry Military
Experience
USAA September 2015 - Present
US Army March 2015 - September 2015
United States Air Force May 2010 - January 2015
RAND Corporation July 2010 - October 2013
Skills
National Security, Air Force, DoD, Military, Research, R, Data Science, Technical Writing, Statistical Data..., Optimization, Simulation Software, Discrete Event..., Panel Data Analysis, ExtendSim, Programming, Client Presentation, Government, Policy Analysis
Education
Rand Graduate School 2012 — 2016
Doctor of Philosophy (Ph.D.), Policy Analysis
Rand Graduate School 2010 — 2012
Master's Degree, Policy Analysis
United States Air Force Academy 2006 — 2010
BS, Biochemistry
USAA September 2015 - Present
US Army March 2015 - September 2015
United States Air Force May 2010 - January 2015
RAND Corporation July 2010 - October 2013
Skills
National Security, Air Force, DoD, Military, Research, R, Data Science, Technical Writing, Statistical Data..., Optimization, Simulation Software, Discrete Event..., Panel Data Analysis, ExtendSim, Programming, Client Presentation, Government, Policy Analysis
Education
Rand Graduate School 2012 — 2016
Doctor of Philosophy (Ph.D.), Policy Analysis
Rand Graduate School 2010 — 2012
Master's Degree, Policy Analysis
United States Air Force Academy 2006 — 2010
BS, Biochemistry
Ted Hernandez Ted Hernandez's USAA Experience April 1993 - Present
Job Operations Director at USAA
Industry Financial Services
Experience
USAA April 1993 - Present
Skills
Call Center, Change Management, Insurance, Operations Management, Leadership, Team Building, Coaching, Customer Service, Team Leadership, Customer Experience, Property & Casualty..., Financial Services, Call Centers, Management, Risk Management, Leadership Development, Banking, Process Improvement, Performance Management, Training, Business Process..., Vendor Management, Strategy, Program Management, Cross-functional Team..., Business Analysis, Analysis, Executive Management, Recruiting, Management Consulting, Employee Training, Human Resources, Strategic Planning, Sales Management, Outsourcing, Employee Benefits, CRM
Education
Our Lady of the Lake University 2001 — 2003
MBA, Management
The University of Texas at San Antonio 1991 — 1993
BFA, Spanish
USAA April 1993 - Present
Skills
Call Center, Change Management, Insurance, Operations Management, Leadership, Team Building, Coaching, Customer Service, Team Leadership, Customer Experience, Property & Casualty..., Financial Services, Call Centers, Management, Risk Management, Leadership Development, Banking, Process Improvement, Performance Management, Training, Business Process..., Vendor Management, Strategy, Program Management, Cross-functional Team..., Business Analysis, Analysis, Executive Management, Recruiting, Management Consulting, Employee Training, Human Resources, Strategic Planning, Sales Management, Outsourcing, Employee Benefits, CRM
Education
Our Lady of the Lake University 2001 — 2003
MBA, Management
The University of Texas at San Antonio 1991 — 1993
BFA, Spanish
JESSICA BACON JESSICA BACON's USAA Experience November 2014 - Present
Job Senior Specialist New Member Solutions at USAA
Industry Financial Services
Experience
USAA November 2014 - Present
USAA January 2005 - November 2014
ACCENT Marketing May 2003 - January 2005
Papa John's International August 2001 - May 2003
Skills
Insurance, Underwriting, Property & Casualty..., General Insurance, Licensed Property &..., Flood Insurance, Management, Sales, Leadership, Strategic Planning, Health Insurance, Team Building, Customer Service, Project Management, Process Improvement, Commercial Insurance, Risk Management, Change Management
Education
Saint Leo University 2013 — 2015
Bachelor's degree, Psychology
Pasco-Hernando Community College 2003 — 2013
Associate's degree, Liberal Arts and Sciences/Liberal Studies
USAA November 2014 - Present
USAA January 2005 - November 2014
ACCENT Marketing May 2003 - January 2005
Papa John's International August 2001 - May 2003
Skills
Insurance, Underwriting, Property & Casualty..., General Insurance, Licensed Property &..., Flood Insurance, Management, Sales, Leadership, Strategic Planning, Health Insurance, Team Building, Customer Service, Project Management, Process Improvement, Commercial Insurance, Risk Management, Change Management
Education
Saint Leo University 2013 — 2015
Bachelor's degree, Psychology
Pasco-Hernando Community College 2003 — 2013
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Natasha Stopford Natasha Stopford's USAA Experience December 2014 - Present
Job Marketing Intern at Bloomin' Brands, Inc.
Industry Public Relations and Communications
Experience
USAA December 2014 - Present
Outback Steakhouse April 2008 - April 2014
Bloomin' Brands, Inc. May 2013 - August 2013
USF Digital Bullpen January 2012 - May 2012
Skills
Time Management, Organizing, People Skills, Wordpress, Microsoft Office, Social Media, Travel, Training Skills, Listening Skills, Creative Writing, Hospitality, Hosting, American Sign Language, WordPress, Teamwork, Customer Service, Facebook, Social Networking, Customer Satisfaction, Marketing Strategy, Social Media Marketing, Event Planning, Training
Education
University of South Florida 2011 — 2013
Bachelor of Arts (B.A.), Public Relations/Image Management and Minor in American Sign Language, Cum Laude
Pasco-Hernando Community College 2009 — 2011
Associate of Arts (A.A.)
USAA December 2014 - Present
Outback Steakhouse April 2008 - April 2014
Bloomin' Brands, Inc. May 2013 - August 2013
USF Digital Bullpen January 2012 - May 2012
Skills
Time Management, Organizing, People Skills, Wordpress, Microsoft Office, Social Media, Travel, Training Skills, Listening Skills, Creative Writing, Hospitality, Hosting, American Sign Language, WordPress, Teamwork, Customer Service, Facebook, Social Networking, Customer Satisfaction, Marketing Strategy, Social Media Marketing, Event Planning, Training
Education
University of South Florida 2011 — 2013
Bachelor of Arts (B.A.), Public Relations/Image Management and Minor in American Sign Language, Cum Laude
Pasco-Hernando Community College 2009 — 2011
Associate of Arts (A.A.)
Anthony Illiano Anthony Illiano's USAA Experience April 2009 - March 2010
Job
Industry Retail
Experience
Sears Hometown and Outlet Stores, Inc. November 2013 - Present
Sears Home Appliance Showrooms Sears Hometown Stores 2011 - Present
USAA April 2009 - March 2010
Enterprise Rent A Car March 2008 - April 2009
Sears Holdings Corporation January 2004 - June 2008
Skills
Big Box, Store Management, Loss Prevention, Associate Development, Visual Merchandising, Merchandising, Shrinkage, Driving Results, Planograms, Store Operations, Assortment, Retail, Profit, Sales, P&L
Education
Pasco-Hernando State College
St Leo University
Sears Hometown and Outlet Stores, Inc. November 2013 - Present
Sears Home Appliance Showrooms Sears Hometown Stores 2011 - Present
USAA April 2009 - March 2010
Enterprise Rent A Car March 2008 - April 2009
Sears Holdings Corporation January 2004 - June 2008
Skills
Big Box, Store Management, Loss Prevention, Associate Development, Visual Merchandising, Merchandising, Shrinkage, Driving Results, Planograms, Store Operations, Assortment, Retail, Profit, Sales, P&L
Education
Pasco-Hernando State College
St Leo University
Brianna Holt Brianna Holt's USAA Experience January 2011 - November 2012
Job Marketing Expert, Business Coach, Life Coach, Personal Trainer, Weight loss Coach
Industry Computer Networking
Experience
Rock the Healthy Life October 2012 - Present
Clones Complete Car Care 2011 - 2014
Clon'es Complete Car Care 2011 - 2014
Clones Complete Car Care 2011 - 2014
USAA January 2011 - November 2012
Desert Schools Federal Credit Union October 2009 - January 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Website Development, Customer Service, Customer Satisfaction, Marketing, Marketing Strategy, Social Media Marketing, Marketing Communications, Team Building, Business Strategy, New Business Development, Small Business Marketing, Small Business Online..., Small Business..., Newsletters, Company Newsletters, Social Media..., Social Media
Education
Paradise Valley Community College 2011 — 2014
Psychology
Paradise High School
Diploma
Rock the Healthy Life October 2012 - Present
Clones Complete Car Care 2011 - 2014
Clon'es Complete Car Care 2011 - 2014
Clones Complete Car Care 2011 - 2014
USAA January 2011 - November 2012
Desert Schools Federal Credit Union October 2009 - January 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Website Development, Customer Service, Customer Satisfaction, Marketing, Marketing Strategy, Social Media Marketing, Marketing Communications, Team Building, Business Strategy, New Business Development, Small Business Marketing, Small Business Online..., Small Business..., Newsletters, Company Newsletters, Social Media..., Social Media
Education
Paradise Valley Community College 2011 — 2014
Psychology
Paradise High School
Diploma
Scott Halliwell, CFP® Scott Halliwell, CFP®'s USAA Experience January 2009 - March 2015
Job Financial Readiness Program Lead at The USAA Educational Foundation
Industry Financial Services
Experience
The USAA Educational Foundation March 2015 - Present
USAA January 2009 - March 2015
Charles Schwab March 2006 - January 2009
Citizens Investment Services February 2003 - March 2006
PNC March 2002 - February 2003
PNC December 2000 - March 2002
Ameriprise Financial Services, Inc. April 1999 - December 2000
Hantz Financial October 1997 - October 1998
Ameriprise Financial Services, Inc. April 1996 - October 1997
Ameriprise Financial Services, Inc. April 1993 - April 1996
Skills
Investments, Wealth, Financial Advisory, Series 7, Mutual Funds, Wealth Management, Public Speaking, Retirement Planning, Personal Financial..., Corporate Communications, Social Media, Financial Services, Strategic Planning, Series 63, Series 24, Insurance, Customer Service, Series 65, Project Management, Internal Communications, Banking, Writing, Personal Finance, Spokesperson
Education
Penn State University 1986 — 1990
Bachelor's degree, Accounting
The USAA Educational Foundation March 2015 - Present
USAA January 2009 - March 2015
Charles Schwab March 2006 - January 2009
Citizens Investment Services February 2003 - March 2006
PNC March 2002 - February 2003
PNC December 2000 - March 2002
Ameriprise Financial Services, Inc. April 1999 - December 2000
Hantz Financial October 1997 - October 1998
Ameriprise Financial Services, Inc. April 1996 - October 1997
Ameriprise Financial Services, Inc. April 1993 - April 1996
Skills
Investments, Wealth, Financial Advisory, Series 7, Mutual Funds, Wealth Management, Public Speaking, Retirement Planning, Personal Financial..., Corporate Communications, Social Media, Financial Services, Strategic Planning, Series 63, Series 24, Insurance, Customer Service, Series 65, Project Management, Internal Communications, Banking, Writing, Personal Finance, Spokesperson
Education
Penn State University 1986 — 1990
Bachelor's degree, Accounting
Jennifer Meekins Jennifer Meekins's USAA Experience January 2011 - March 2013
Job Administrative Assistant at Pinnacle Peak Country Club
Industry Executive Office
Experience
Pinnacle Peak Country Club March 2013 - Present
USAA January 2011 - March 2013
Paul Lovato Homes, Inc. May 1996 - December 2010
Skills
Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop
Education
Paradise Valley Community College 1996 — 1998
Business Administration, Management and Operations
Rio Salado College
General Studies
Pinnacle Peak Country Club March 2013 - Present
USAA January 2011 - March 2013
Paul Lovato Homes, Inc. May 1996 - December 2010
Skills
Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop
Education
Paradise Valley Community College 1996 — 1998
Business Administration, Management and Operations
Rio Salado College
General Studies
Deryl Richardson Deryl Richardson's USAA Experience January 2004 - September 2006
Job Supervisory Government Information Specialist
Industry Government Administration
Experience
U.S. Department of the Treasury April 2015 - Present
USDA-NRCS July 2013 - April 2015
U.S. Department of the Treasury March 2012 - June 2013
US Army October 2008 - June 2011
USCENTCOM July 2007 - September 2008
Army National Guard May 2004 - May 2007
USAA January 2004 - September 2006
United States Marine Corps July 1997 - January 2004
Skills
Leadership, Program Management, Compliance Regulations, Disclosure, FOIA, Federal Government..., Office Management, Public Affairs, Information Analysis, Federal Government, Organizational..., Customer Service, Organization, Microsoft Office, Adobe Professional, Business Development, Entrepreneurship, Innovation, Highly Detailed, Compliance, 5 U.S.C 552, Military, Written & Oral..., Employee Training, Government Contracting, Administrative Office..., Office Administration, Policy Analysis, Public Relations, Government, Policy, Analysis, Management, Team Building, DoD, Security Clearance, Social Media, Social Networking, Training
Education
Park University 2006 — 2009
Master's of Public Affairs, Public Affairs
Park University 2002 — 2006
B.S. in Management, Business
U.S. Department of the Treasury April 2015 - Present
USDA-NRCS July 2013 - April 2015
U.S. Department of the Treasury March 2012 - June 2013
US Army October 2008 - June 2011
USCENTCOM July 2007 - September 2008
Army National Guard May 2004 - May 2007
USAA January 2004 - September 2006
United States Marine Corps July 1997 - January 2004
Skills
Leadership, Program Management, Compliance Regulations, Disclosure, FOIA, Federal Government..., Office Management, Public Affairs, Information Analysis, Federal Government, Organizational..., Customer Service, Organization, Microsoft Office, Adobe Professional, Business Development, Entrepreneurship, Innovation, Highly Detailed, Compliance, 5 U.S.C 552, Military, Written & Oral..., Employee Training, Government Contracting, Administrative Office..., Office Administration, Policy Analysis, Public Relations, Government, Policy, Analysis, Management, Team Building, DoD, Security Clearance, Social Media, Social Networking, Training
Education
Park University 2006 — 2009
Master's of Public Affairs, Public Affairs
Park University 2002 — 2006
B.S. in Management, Business
Susan Resendez Susan Resendez's USAA Experience November 2012 - Present
Job Executive Director, Workload Management at USAA
Industry Financial Services
Experience
USAA November 2012 - Present
Farmers Insurance Group July 2009 - November 2012
USAA November 1988 - July 2009
Skills
Workforce Management, Workforce Planning, Capacity Planning, Long Range Planning, Department Budgeting, Workload Management..., Avaya, Genesys call..., Verint Strategic Planner, Genesys iWD, Contact Center..., CenterBridge
Education
Our Lady of the Lake University
BA, Liberal Arts
USAA November 2012 - Present
Farmers Insurance Group July 2009 - November 2012
USAA November 1988 - July 2009
Skills
Workforce Management, Workforce Planning, Capacity Planning, Long Range Planning, Department Budgeting, Workload Management..., Avaya, Genesys call..., Verint Strategic Planner, Genesys iWD, Contact Center..., CenterBridge
Education
Our Lady of the Lake University
BA, Liberal Arts
Joanne Welka Joanne Welka's USAA Experience December 2006 - July 2008
Job Claims Specialist Litigation at Westfield Group/Westfield Insurance
Industry Insurance
Experience
Westfield Group/Westfield Insurance September 2014 - Present
Westfield Group/Westfield Insurance February 2012 - September 2014
Westfield Group/Westfield Insurance January 2011 - February 2012
Westfield Group/Westfield Insurance October 2009 - January 2011
Motorists Insurance Group July 2008 - October 2009
USAA December 2006 - July 2008
USAA December 2005 - December 2006
USAA December 2004 - December 2005
USAA February 2004 - December 2004
Skills
Subrogation, Property Damage, Insurance Claims, General Liability, Claims Management, Personal Injury, Commercial Lines, Legal Liability, Insurance, Casualty, Liability Analysis, Claim, Liability, Property & Casualty..., Claim Investigation, Litigation Management, Claims Resolution, Claims Handling, General Insurance, Casualty Insurance, Litigation
Education
Walsh University 2010 — 2013
Business Management, Organizational Leadership
Park University 2005 — 2007
Westfield Group/Westfield Insurance September 2014 - Present
Westfield Group/Westfield Insurance February 2012 - September 2014
Westfield Group/Westfield Insurance January 2011 - February 2012
Westfield Group/Westfield Insurance October 2009 - January 2011
Motorists Insurance Group July 2008 - October 2009
USAA December 2006 - July 2008
USAA December 2005 - December 2006
USAA December 2004 - December 2005
USAA February 2004 - December 2004
Skills
Subrogation, Property Damage, Insurance Claims, General Liability, Claims Management, Personal Injury, Commercial Lines, Legal Liability, Insurance, Casualty, Liability Analysis, Claim, Liability, Property & Casualty..., Claim Investigation, Litigation Management, Claims Resolution, Claims Handling, General Insurance, Casualty Insurance, Litigation
Education
Walsh University 2010 — 2013
Business Management, Organizational Leadership
Park University 2005 — 2007
Domini Allison's USAA Experience 2010 - 2013
Job Assistant Vice President, Business Development Officer at PNC Institutional Asset Management
Industry Financial Services
Experience
PNC Institutional Asset Management August 2015 - Present
PNC Wealth Management 2013 - 2015
USAA 2010 - 2013
San Antonio Citizens FCU 2008 - 2009
Skills
Retirement Planning, Wealth Management, Asset Allocation, Mutual Funds, Strategic Financial..., Retirement, Investments, Fixed Annuities, Insurance, Banking, Series 7, Series 66
Education
Penn State University 2000 — 2004
Bachelor of Science (BS), International Business
Instituto Tecnológico y de Estudios Superiores de Monterrey 2002 — 2002
PNC Institutional Asset Management August 2015 - Present
PNC Wealth Management 2013 - 2015
USAA 2010 - 2013
San Antonio Citizens FCU 2008 - 2009
Skills
Retirement Planning, Wealth Management, Asset Allocation, Mutual Funds, Strategic Financial..., Retirement, Investments, Fixed Annuities, Insurance, Banking, Series 7, Series 66
Education
Penn State University 2000 — 2004
Bachelor of Science (BS), International Business
Instituto Tecnológico y de Estudios Superiores de Monterrey 2002 — 2002
Katie Anderson Katie Anderson's USAA Experience 2003 - 2005
Job Teacher at Central York High School
Industry Writing and Editing
Experience
Central York High School January 2010 - Present
Holbrook Jr Sr High school 2006 - 2008
Sterling Middle School 2005 - 2006
USAA 2003 - 2005
Wharton high school 2002 - 2003
Skills
Microsoft Office, Microsoft Excel, PowerPoint, YouTube, Social Media, Problem Solving, Project Management, Twitter, iMovie, Public Speaking, Public Relations, Outlook, Keynote, Social Networking, Social Skills, Teaching, Team Building, Team Leadership, Wikispaces, Wiki Development, Web Applications, Website Development, Writing, Volunteering, Mentoring, Organization, Curriculum Development, Instructional Design, Adult Education, Editing, Literacy, Creative Writing, Curriculum Design, Research, Classroom, Blogging, E-Learning, Proofreading, Grant Writing, Critical Thinking, Instructional Technology, Lesson Planning, Classroom Management, Differentiated..., Admissions, Special Education
Education
University of Massachusetts Boston 2006 — 2007
Master's degree, English/Language Arts Teacher Education
Saint Leo University 1996 — 2000
Bachelor's degree, English Writing
Penn State University
Writing Specialist
Central York High School January 2010 - Present
Holbrook Jr Sr High school 2006 - 2008
Sterling Middle School 2005 - 2006
USAA 2003 - 2005
Wharton high school 2002 - 2003
Skills
Microsoft Office, Microsoft Excel, PowerPoint, YouTube, Social Media, Problem Solving, Project Management, Twitter, iMovie, Public Speaking, Public Relations, Outlook, Keynote, Social Networking, Social Skills, Teaching, Team Building, Team Leadership, Wikispaces, Wiki Development, Web Applications, Website Development, Writing, Volunteering, Mentoring, Organization, Curriculum Development, Instructional Design, Adult Education, Editing, Literacy, Creative Writing, Curriculum Design, Research, Classroom, Blogging, E-Learning, Proofreading, Grant Writing, Critical Thinking, Instructional Technology, Lesson Planning, Classroom Management, Differentiated..., Admissions, Special Education
Education
University of Massachusetts Boston 2006 — 2007
Master's degree, English/Language Arts Teacher Education
Saint Leo University 1996 — 2000
Bachelor's degree, English Writing
Penn State University
Writing Specialist
Trish Wardroup Trish Wardroup's USAA Experience February 2014 - Present
Job Sr Software Developer/Integrator at USAA
Industry Financial Services
Experience
USAA February 2014 - Present
USAA October 2012 - January 2014
Bank of America 2007 - October 2012
Fidelity National Information Services 1997 - 2007
Skills
SDLC, Requirements Analysis, Software Development, Software Documentation, Banking, COBOL, JCL, CICS, Mainframe, VSAM, Testing, MVS, Easytrieve, Production Support, Business Requirements, Endeavor, Business Analysis, Requirements Gathering, TSO, Systems Analysis, Fileaid, Data Warehousing
Education
Park University
Bachelor of Science (BS), Management Information Systems, General
USAA February 2014 - Present
USAA October 2012 - January 2014
Bank of America 2007 - October 2012
Fidelity National Information Services 1997 - 2007
Skills
SDLC, Requirements Analysis, Software Development, Software Documentation, Banking, COBOL, JCL, CICS, Mainframe, VSAM, Testing, MVS, Easytrieve, Production Support, Business Requirements, Endeavor, Business Analysis, Requirements Gathering, TSO, Systems Analysis, Fileaid, Data Warehousing
Education
Park University
Bachelor of Science (BS), Management Information Systems, General
Christopher Rohde's USAA Experience March 2015 - Present
Job at
Industry Internet
Experience
USAA March 2015 - Present
USAA December 2013 - March 2015
USAA August 2012 - December 2013
USAA June 2012 - August 2012
San Antonio Weddings Magazine January 2012 - April 2012
Rialto Jewelry October 2011 - March 2012
Ensemble Group January 2011 - September 2011
Pacific Sunwear October 2010 - January 2011
Rohde Welding Company May 2005 - August 2010
Skills
PHP, CSS, JavaScript, HTML 5, WordPress, phpMyAdmin, ColdFusion, HTML5, CMS, Adobe Creative Suite, Dreamweaver, Photoshop, Microsoft Office, Java, C, C++, Customer Service, Stock Management, Cross-browser..., Linux
Education
The University of Texas at San Antonio 2011 — 2013
Bachelor of Science (BS), Computer Science, Senior
Texas A&M University-Corpus Christi 2010 — 2011
Bachelors of Science, Computer and Information Sciences, General
Palo Alto College 2005 — 2010
Associates of Science, Computer Information Systems
USAA March 2015 - Present
USAA December 2013 - March 2015
USAA August 2012 - December 2013
USAA June 2012 - August 2012
San Antonio Weddings Magazine January 2012 - April 2012
Rialto Jewelry October 2011 - March 2012
Ensemble Group January 2011 - September 2011
Pacific Sunwear October 2010 - January 2011
Rohde Welding Company May 2005 - August 2010
Skills
PHP, CSS, JavaScript, HTML 5, WordPress, phpMyAdmin, ColdFusion, HTML5, CMS, Adobe Creative Suite, Dreamweaver, Photoshop, Microsoft Office, Java, C, C++, Customer Service, Stock Management, Cross-browser..., Linux
Education
The University of Texas at San Antonio 2011 — 2013
Bachelor of Science (BS), Computer Science, Senior
Texas A&M University-Corpus Christi 2010 — 2011
Bachelors of Science, Computer and Information Sciences, General
Palo Alto College 2005 — 2010
Associates of Science, Computer Information Systems
Jason Hedgepeth Jason Hedgepeth's USAA Experience November 1995 - May 2006
Job CyberSystems Engineer (Systems Engineer)
Industry Defense & Space
Experience
Lockheed Martin December 2009 - Present
Unisys September 2008 - July 2009
CSC February 2007 - September 2008
USAA November 1995 - May 2006
Skills
Active Directory, System Administration, Windows Server, Servers, Security, Software Installation, Hardware, Windows 7, SharePoint, Network Security, Computer Security, Computer Hardware, Group Policy, Networking, Microsoft Exchange, Linux, Windows Server 2008, Security+, Network Administration, Mac OS X, HP Openview, Windows Server 2012, Windows Server 2003, HP Data Protector, OS X, System Architecture, System Deployment, HP Server Hardware, Windows XP, VPN, Disaster Recovery, Hyper-V, VMWare, Wedding Photography, Photography, Information Assurance, SCCM, DoD
Education
Saint Leo University 2002 — 2012
Bachelor of Science (B.S.), Computer Information Systems
Palo Alto College 1991 — 1993
1993, General
Trinity University 1991 — 1993
South San West Campus 1987 — 1991
Diploma, General Studies
Lockheed Martin December 2009 - Present
Unisys September 2008 - July 2009
CSC February 2007 - September 2008
USAA November 1995 - May 2006
Skills
Active Directory, System Administration, Windows Server, Servers, Security, Software Installation, Hardware, Windows 7, SharePoint, Network Security, Computer Security, Computer Hardware, Group Policy, Networking, Microsoft Exchange, Linux, Windows Server 2008, Security+, Network Administration, Mac OS X, HP Openview, Windows Server 2012, Windows Server 2003, HP Data Protector, OS X, System Architecture, System Deployment, HP Server Hardware, Windows XP, VPN, Disaster Recovery, Hyper-V, VMWare, Wedding Photography, Photography, Information Assurance, SCCM, DoD
Education
Saint Leo University 2002 — 2012
Bachelor of Science (B.S.), Computer Information Systems
Palo Alto College 1991 — 1993
1993, General
Trinity University 1991 — 1993
South San West Campus 1987 — 1991
Diploma, General Studies
Melanie Mainwaring Melanie Mainwaring's USAA Experience 1999 - 2007
Job Underwriter
Industry Insurance
Experience
Self Employed Contract employee for Prepared Insurance Company January 2011 - April 2014
USAA 1999 - 2007
Skills
Insurance, Underwriting, Mortgage Underwriting, CPCU, Commercial Lines, General Insurance, Reinsurance, Commercial Insurance, Legal Liability, Mortgage Lending, Mortgage Banking, Loss Mitigation, Professional Liability, Employment Practices..., Directors & Officers..., Claims Management, Claim, D&O
Education
Pasco-Hernando Community College 1991 — 1993
Associate's degree, General Studies
Self Employed Contract employee for Prepared Insurance Company January 2011 - April 2014
USAA 1999 - 2007
Skills
Insurance, Underwriting, Mortgage Underwriting, CPCU, Commercial Lines, General Insurance, Reinsurance, Commercial Insurance, Legal Liability, Mortgage Lending, Mortgage Banking, Loss Mitigation, Professional Liability, Employment Practices..., Directors & Officers..., Claims Management, Claim, D&O
Education
Pasco-Hernando Community College 1991 — 1993
Associate's degree, General Studies
Gerard Aviles's USAA Experience August 2014 - Present
Job Publix Baker Apprentice
Industry Computer Games
Experience
USAA August 2014 - Present
Publix Super Markets May 2008 - August 2014
Qivana 2012 - 2014
4D LAN Center January 2004 - May 2008
Skills
Excellent interpersonal..., Team leading in..., Proficient in Microsoft..., Outstanding writing..., Takes initiative to..., Fluent in both English..., Exceptional Analytical..., High values on company..., Project Management, Forecasting, Marketing, Leadership, Management, Teamwork, Employee Training, Customer Service, Recruiting, Team Building, Team Leadership, Microsoft Office
Education
University of South Florida 2011 — 2014
Bachelor's, Business, Management, Marketing, and Related Support Services
Pasco-Hernando Community College 2008 — 2010
Associates of Arts
USAA August 2014 - Present
Publix Super Markets May 2008 - August 2014
Qivana 2012 - 2014
4D LAN Center January 2004 - May 2008
Skills
Excellent interpersonal..., Team leading in..., Proficient in Microsoft..., Outstanding writing..., Takes initiative to..., Fluent in both English..., Exceptional Analytical..., High values on company..., Project Management, Forecasting, Marketing, Leadership, Management, Teamwork, Employee Training, Customer Service, Recruiting, Team Building, Team Leadership, Microsoft Office
Education
University of South Florida 2011 — 2014
Bachelor's, Business, Management, Marketing, and Related Support Services
Pasco-Hernando Community College 2008 — 2010
Associates of Arts
Brandon Shirkey Brandon Shirkey's USAA Experience April 2014 - Present
Job Financial Advisor at USAA
Industry Financial Services
Experience
USAA April 2014 - Present
USAA May 2013 - April 2014
Black Forest Lutheran Church November 2010 - May 2013
Creation Studios April 2006 - November 2010
Nationwide Card Services / Bankrate, Inc. July 2008 - February 2010
Memphis Churches & Ministries September 2006 - July 2008
Trexler Group December 2005 - December 2006
Faith Church May 2002 - October 2005
St. Peter's Church August 2000 - May 2002
St. George's Camp June 1997 - August 2001
Skills
Preaching, Public Speaking, Spiritual Formation, Spiritual Direction, Teaching, Cross-functional Team..., Leadership Development, Training & Development, Organizational..., Team Building, Team Coordination, Problem Solving, Counseling, Spiritual Counseling, Customer Relations, Meeting Planning, Meeting Management, Long Range Planning, Event Planning, Event Execution, Program Development, Program Planning, Program Implementation, Program Management, Program Evaluation, Budget Preparation, Budget Management, Account Management, Communication Written, Writing, Interviewing, Recruitment/Retention, Editing, Proofreading, Direct Marketing, Online Marketing, Direct Sales, Online Sales, Videography, Administration, Search Engine..., Acting, Singing, Acoustic Guitar, Worship Leading, Theatrical Production, Drama Directing, Visionary, Time Management, Event Management
Education
Penn State University 1996 — 2000
BA, Political Science
Penn State University 1996 — 2000
Bachelor of Arts (B.A.), Political Science and Government
USAA April 2014 - Present
USAA May 2013 - April 2014
Black Forest Lutheran Church November 2010 - May 2013
Creation Studios April 2006 - November 2010
Nationwide Card Services / Bankrate, Inc. July 2008 - February 2010
Memphis Churches & Ministries September 2006 - July 2008
Trexler Group December 2005 - December 2006
Faith Church May 2002 - October 2005
St. Peter's Church August 2000 - May 2002
St. George's Camp June 1997 - August 2001
Skills
Preaching, Public Speaking, Spiritual Formation, Spiritual Direction, Teaching, Cross-functional Team..., Leadership Development, Training & Development, Organizational..., Team Building, Team Coordination, Problem Solving, Counseling, Spiritual Counseling, Customer Relations, Meeting Planning, Meeting Management, Long Range Planning, Event Planning, Event Execution, Program Development, Program Planning, Program Implementation, Program Management, Program Evaluation, Budget Preparation, Budget Management, Account Management, Communication Written, Writing, Interviewing, Recruitment/Retention, Editing, Proofreading, Direct Marketing, Online Marketing, Direct Sales, Online Sales, Videography, Administration, Search Engine..., Acting, Singing, Acoustic Guitar, Worship Leading, Theatrical Production, Drama Directing, Visionary, Time Management, Event Management
Education
Penn State University 1996 — 2000
BA, Political Science
Penn State University 1996 — 2000
Bachelor of Arts (B.A.), Political Science and Government
Trish Scharmann Trish Scharmann's USAA Experience May 1972 - October 2008
Job Assistant Manager at Haus Von Scharmann
Industry Financial Services
Experience
Haus Von Scharmann May 1979 - Present
USAA May 1972 - October 2008
USAA 1972 - October 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Fundraising, Management, Process Improvement, Analysis, Data Analysis, Access
Education
McCollum High School
Highschool
Our Lady of the Lake University
Haus Von Scharmann May 1979 - Present
USAA May 1972 - October 2008
USAA 1972 - October 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Fundraising, Management, Process Improvement, Analysis, Data Analysis, Access
Education
McCollum High School
Highschool
Our Lady of the Lake University
Matthew Slavonic Matthew Slavonic's USAA Experience February 2011 - Present
Job Lead Process/Transition Engineer at USAA
Industry Financial Services
Experience
USAA February 2011 - Present
USAA November 2006 - February 2011
Skills
Six Sigma, PMP, Supply Chain Management, Process Engineering, Operational Excellence, Business Process..., BPO, Business Transformation, Operational Efficiency, Outsourcing, Business Process..., Process Management, DMAIC, Lean Manufacturing
Education
Penn State University 1993 — 1998
Bachelor, Material Science and Engineering
USAA February 2011 - Present
USAA November 2006 - February 2011
Skills
Six Sigma, PMP, Supply Chain Management, Process Engineering, Operational Excellence, Business Process..., BPO, Business Transformation, Operational Efficiency, Outsourcing, Business Process..., Process Management, DMAIC, Lean Manufacturing
Education
Penn State University 1993 — 1998
Bachelor, Material Science and Engineering
Thomas Kustelski Thomas Kustelski's USAA Experience August 2000 - April 2010
Job NFIP Bureau & Statstical Agent Region VI Manager at URS Corp
Industry Defense & Space
Experience
URS Corp July 2013 - Present
URS Corp April 2010 - July 2013
USAA August 2000 - April 2010
Skills
GIS, Public Outreach, Mitigation, Water Resources, ArcGIS, Claim, Insurance, Floodplain Management, Sustainability, Environmental Awareness, Policy, Proposal Writing, ArcMap, Team Building, Risk Management, Management, Claims Management, Program Management, Process Improvement, Project Management
Education
Our Lady of the Lake University
Management/Economics
URS Corp July 2013 - Present
URS Corp April 2010 - July 2013
USAA August 2000 - April 2010
Skills
GIS, Public Outreach, Mitigation, Water Resources, ArcGIS, Claim, Insurance, Floodplain Management, Sustainability, Environmental Awareness, Policy, Proposal Writing, ArcMap, Team Building, Risk Management, Management, Claims Management, Program Management, Process Improvement, Project Management
Education
Our Lady of the Lake University
Management/Economics
Stephen Stearns II Stephen Stearns II's USAA Experience January 2015 - Present
Job Management/Home Health & Hospice/Technical Support
Industry Information Technology and Services
Experience
USAA January 2015 - Present
HealthTronics, Inc. December 2013 - February 2014
Networking 1983 - 2014
HEALTHCAREfirst November 2011 - June 2013
HEALTHCAREfirst January 2011 - November 2011
HEALTHCAREfirst January 2010 - January 2011
HEALTHCAREfirst July 2009 - January 2010
HEALTHCAREfirst June 2007 - July 2009
Professional Answering Service August 2002 - April 2006
Skills
HIPAA, Healthcare Information..., Home Care, Healthcare, Medicare, Integration, Management, Medical Billing, EHR, Medicaid, EMR, Billing Services, Process Improvement, Customer Satisfaction, Revenue Cycle, Software Implementation, Microsoft Excel, Microsoft Office, Team Building, SQL, Windows 8, Server Administration, Server Architecture
Education
Ozarks Technical Community College 2012 — 2015
Business Administration and Management, General
Ozarks Technical Community College 2009 — 2015
Business, Business Administration and Management, General
USAA January 2015 - Present
HealthTronics, Inc. December 2013 - February 2014
Networking 1983 - 2014
HEALTHCAREfirst November 2011 - June 2013
HEALTHCAREfirst January 2011 - November 2011
HEALTHCAREfirst January 2010 - January 2011
HEALTHCAREfirst July 2009 - January 2010
HEALTHCAREfirst June 2007 - July 2009
Professional Answering Service August 2002 - April 2006
Skills
HIPAA, Healthcare Information..., Home Care, Healthcare, Medicare, Integration, Management, Medical Billing, EHR, Medicaid, EMR, Billing Services, Process Improvement, Customer Satisfaction, Revenue Cycle, Software Implementation, Microsoft Excel, Microsoft Office, Team Building, SQL, Windows 8, Server Administration, Server Architecture
Education
Ozarks Technical Community College 2012 — 2015
Business Administration and Management, General
Ozarks Technical Community College 2009 — 2015
Business, Business Administration and Management, General
Lauri Graziano Lauri Graziano's USAA Experience June 2013 - Present
Job Financial Advisor at USAA Financial Planning Services
Industry Financial Services
Experience
USAA June 2013 - Present
Education
Penn State University 2004 — 2008
Bachelor's Degree, Marketing
The Academy of Notre Dame 1997 — 2004
USAA June 2013 - Present
Education
Penn State University 2004 — 2008
Bachelor's Degree, Marketing
The Academy of Notre Dame 1997 — 2004
Karie Roth,CPCU,AAI,AIS's USAA Experience May 2003 - May 2005
Job Senior Underwriter at AIG
Industry Insurance
Experience
AIG March 2014 - Present
Orchid Insurance June 2010 - March 2014
Vero Insurance June 2006 - June 2010
Allstate May 2005 - June 2006
USAA May 2003 - May 2005
Skills
Excess & Surplus Lines, E&O, Insurance, Property & Casualty..., Underwriting, Risk Management, General Insurance
Education
Pasco-Hernando Community College 2001 — 2003
Associate of Arts (AA)
AIG March 2014 - Present
Orchid Insurance June 2010 - March 2014
Vero Insurance June 2006 - June 2010
Allstate May 2005 - June 2006
USAA May 2003 - May 2005
Skills
Excess & Surplus Lines, E&O, Insurance, Property & Casualty..., Underwriting, Risk Management, General Insurance
Education
Pasco-Hernando Community College 2001 — 2003
Associate of Arts (AA)
Dan Ricker Dan Ricker's USAA Experience January 1997 - June 1999
Job VP, Insurance Office of America
Industry Insurance
Experience
Insurance Office of America 1998 - Present
USAA January 1997 - June 1999
Skills
Employee Benefits, Health Savings Accounts, Disability Insurance, Professional Liability, Commercial Insurance, Insurance, Workers Compensation, Health Insurance, Property & Casualty..., Benefits Administration, Underwriting, Brokers, Life Insurance, Term Life Insurance, Legal Liability, PEO, Small Business, Casualty
Education
Penn State University 1987 — 1991
BA Accounting, Accounting
Wyomissing
Insurance Office of America 1998 - Present
USAA January 1997 - June 1999
Skills
Employee Benefits, Health Savings Accounts, Disability Insurance, Professional Liability, Commercial Insurance, Insurance, Workers Compensation, Health Insurance, Property & Casualty..., Benefits Administration, Underwriting, Brokers, Life Insurance, Term Life Insurance, Legal Liability, PEO, Small Business, Casualty
Education
Penn State University 1987 — 1991
BA Accounting, Accounting
Wyomissing
Reatha Logan Reatha Logan's USAA Experience May 2011 - Present
Job Member Services Representative III at USAA
Industry Consumer Services
Experience
USAA May 2011 - Present
STS Consulting June 2010 - September 2010
Verizon July 1981 - November 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Strategic Planning, Sales
Education
Pasco-Hernando Community College 2010 — 2014
Life Christian University 2009 — 2010
Diploma, Theology/Theological Studies
USAA May 2011 - Present
STS Consulting June 2010 - September 2010
Verizon July 1981 - November 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Strategic Planning, Sales
Education
Pasco-Hernando Community College 2010 — 2014
Life Christian University 2009 — 2010
Diploma, Theology/Theological Studies
Mariana Gordon's USAA Experience April 2004 - June 2009
Job Registered Nurse
Industry Hospital & Health Care
Experience
Florida Hospital Wesley Chapel September 2014 - Present
Florida Hospital Zephyrhills November 2012 - September 2014
USAA April 2004 - June 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Photoshop, Research, Social Media, Java, Teamwork, Windows, English, Nursing, Cpr Certified, Coaching, Fundraising, BLS, Medical Terminology, ACLS, IV, Patient Safety, Medication..., Medical/Surgical, Registered Nurses, HIPAA, Acute Care, Insurance, Wound Care, EKG, Cerner, Inpatient, Hospitals, Healthcare, Patient Education, Telemetry, Patient Advocacy, Nursing Process, Vital Signs, Direct Patient Care, Nursing Documentation, Therapeutic..., Cardiac Monitoring, Nursing Care, Ostomy Care, CPR Certified, Medical-Surgical
Education
Pasco-Hernando State College 2010 — 2012
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Florida Hospital Wesley Chapel September 2014 - Present
Florida Hospital Zephyrhills November 2012 - September 2014
USAA April 2004 - June 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Photoshop, Research, Social Media, Java, Teamwork, Windows, English, Nursing, Cpr Certified, Coaching, Fundraising, BLS, Medical Terminology, ACLS, IV, Patient Safety, Medication..., Medical/Surgical, Registered Nurses, HIPAA, Acute Care, Insurance, Wound Care, EKG, Cerner, Inpatient, Hospitals, Healthcare, Patient Education, Telemetry, Patient Advocacy, Nursing Process, Vital Signs, Direct Patient Care, Nursing Documentation, Therapeutic..., Cardiac Monitoring, Nursing Care, Ostomy Care, CPR Certified, Medical-Surgical
Education
Pasco-Hernando State College 2010 — 2012
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Denise Davila Denise Davila's USAA Experience August 2000 - October 2006
Job Networking
Industry Accounting
Experience
Goodwill San Antonio June 2015 - Present
HVHC, Inc. July 2014 - June 2015
Wells Fargo November 2011 - March 2014
Harland Clarke December 2006 - February 2010
USAA August 2000 - October 2006
West Corporation March 1993 - June 1998
Skills
Loans, Customer Service, Accounting, Microsoft Office, Microsoft Excel, Microsoft Word, real estate tax, Loan Servicing, Payments, Analysis, Tax, Outlook, Account Reconciliation, Software Documentation, Lotus Notes, Real Estate, PowerPoint, Windows, Mortgage Servicing, Loan Origination, Troubleshooting, SQL, Telephone Skills, Sales, Data Entry, Call Centers, Access, Finance, Business Analysis
Education
University of the Incarnate Word 2006 — 2009
Bachelor of Business Administration (BBA), Infromation Systems
Palo Alto College 1999 — 2001
Associate of Appled Science, Compter Information Systems
Goodwill San Antonio June 2015 - Present
HVHC, Inc. July 2014 - June 2015
Wells Fargo November 2011 - March 2014
Harland Clarke December 2006 - February 2010
USAA August 2000 - October 2006
West Corporation March 1993 - June 1998
Skills
Loans, Customer Service, Accounting, Microsoft Office, Microsoft Excel, Microsoft Word, real estate tax, Loan Servicing, Payments, Analysis, Tax, Outlook, Account Reconciliation, Software Documentation, Lotus Notes, Real Estate, PowerPoint, Windows, Mortgage Servicing, Loan Origination, Troubleshooting, SQL, Telephone Skills, Sales, Data Entry, Call Centers, Access, Finance, Business Analysis
Education
University of the Incarnate Word 2006 — 2009
Bachelor of Business Administration (BBA), Infromation Systems
Palo Alto College 1999 — 2001
Associate of Appled Science, Compter Information Systems
Bianca Hallett Bianca Hallett's USAA Experience November 2012 - Present
Job CEO at The Pet Palace
Industry Financial Services
Experience
The Pet Palace January 2015 - Present
USAA November 2012 - Present
JPMorgan Chase January 2012 - November 2012
Charles Schwab November 2010 - January 2012
Vans June 2010 - November 2010
Wells Fargo January 2010 - August 2010
The Gap March 2007 - March 2010
Skills
Manage Client..., Client Relations Skills, Credit Analysis, Credit Cards, Financial Analysis, Financial Services, Project Planning, Customer Service, Customer Retention, Employee Engagement, Sales, Sales Management, Sales Operations, Mortgage Lending, Mortgage Banking, Mortgage Underwriting, Jumbo Mortgage, Incentive Programs, Employee Management, Business Development, Floor Plans, Interviews, Quality Assurance, Management, Escalations Management, Team Building, Team Leadership, Balance Sheet Review, Data Entry, Call Centers, Presentations
Education
Paradise Valley Community College 2009 — 2014
Business, Registered Nursing/Registered Nurse
Rio Salado College 2008 — 2009
Business Administration, Business/Commerce, General
The Pet Palace January 2015 - Present
USAA November 2012 - Present
JPMorgan Chase January 2012 - November 2012
Charles Schwab November 2010 - January 2012
Vans June 2010 - November 2010
Wells Fargo January 2010 - August 2010
The Gap March 2007 - March 2010
Skills
Manage Client..., Client Relations Skills, Credit Analysis, Credit Cards, Financial Analysis, Financial Services, Project Planning, Customer Service, Customer Retention, Employee Engagement, Sales, Sales Management, Sales Operations, Mortgage Lending, Mortgage Banking, Mortgage Underwriting, Jumbo Mortgage, Incentive Programs, Employee Management, Business Development, Floor Plans, Interviews, Quality Assurance, Management, Escalations Management, Team Building, Team Leadership, Balance Sheet Review, Data Entry, Call Centers, Presentations
Education
Paradise Valley Community College 2009 — 2014
Business, Registered Nursing/Registered Nurse
Rio Salado College 2008 — 2009
Business Administration, Business/Commerce, General
Brett Knight Brett Knight's USAA Experience May 2011 - January 2013
Job Senior Channel Manager at USAA
Industry Financial Services
Experience
USAA May 2011 - January 2013
Southwest Research Institute November 2002 - May 2011
Applecart Enterprises, Inc. February 2007 - September 2010
McAdams Technologies, Inc. July 2000 - November 2002
WellMed Medical Management August 1999 - July 2000
United States Air Force May 1995 - May 1999
Skills
Software Development, Project Management, Vendor Management, System Architecture, Program Management, SQL, Integration, Analysis, Java, Software Engineering, JavaScript, Oracle, Networking
Education
St. Mary's University 2005 — 2012
MS, Computer Science
Park University 1996 — 2000
BS, Computer Science
Forbush High School 1991 — 1994
HS, High School/Secondary Diplomas and Certificates
USAA May 2011 - January 2013
Southwest Research Institute November 2002 - May 2011
Applecart Enterprises, Inc. February 2007 - September 2010
McAdams Technologies, Inc. July 2000 - November 2002
WellMed Medical Management August 1999 - July 2000
United States Air Force May 1995 - May 1999
Skills
Software Development, Project Management, Vendor Management, System Architecture, Program Management, SQL, Integration, Analysis, Java, Software Engineering, JavaScript, Oracle, Networking
Education
St. Mary's University 2005 — 2012
MS, Computer Science
Park University 1996 — 2000
BS, Computer Science
Forbush High School 1991 — 1994
HS, High School/Secondary Diplomas and Certificates
Tiffany Etienne Tiffany Etienne's USAA Experience May 2010 - Present
Job Financial Foundation Specialist at USAA
Industry Financial Services
Experience
USAA May 2010 - Present
USAA May 2010 - Present
Ross Stores, Inc. December 2005 - January 2010
Skills
Banking, Insurance, Wealth Management, Credit, Underwriting, Loans, Finance, Customer Service, Sales, Team Building, Financial Services, Retail
Education
DeVry San Antonio Texas 2015 — 2016
Bachelor of Science (B.S.), Technical Management Degree Program
Our Lady of the Lake University 2005 — 2012
Business Administration and Management, General
USAA May 2010 - Present
USAA May 2010 - Present
Ross Stores, Inc. December 2005 - January 2010
Skills
Banking, Insurance, Wealth Management, Credit, Underwriting, Loans, Finance, Customer Service, Sales, Team Building, Financial Services, Retail
Education
DeVry San Antonio Texas 2015 — 2016
Bachelor of Science (B.S.), Technical Management Degree Program
Our Lady of the Lake University 2005 — 2012
Business Administration and Management, General
Tasha Alba-Polanco's USAA Experience September 2011 - May 2012
Job Mortgage Compliance Auditor at Clayton
Industry Financial Services
Experience
Clayton June 2015 - Present
Residential Home Funding February 2015 - Present
Coral Mortgage Bankers November 2014 - January 2015
Mission Capital Advisors March 2013 - June 2014
DISYS (Bank of America) June 2012 - January 2013
USAA September 2011 - May 2012
Manhattan Mortgage Company August 2008 - June 2010
Skills
Mortgage Banking, Mortgage Lending, Residential Mortgages, Commercial Lending, Banking, FHA financing, VA Loans, FNMA, Foreclosures, Loss Mitigation, Bankruptcy, Mortgage Underwriting, Credit Analysis, Real Estate, Reverse Mortgages, Underwriting, VA loans, Loan Servicing, Investment Properties, Loans, Deposits, Portfolio Management, Mortgage Servicing, Notary Public, Real Estate Financing, Lines Of Credit, Commercial Real Estate, Credit, Finance, USDA, Legal Research, Consumer Lending, Risk Management, Asset Management, REO, Commercial Mortgages, Small Business Lending, Investments, Loan Modifications, Credit Risk, Default, Home Equity Loans, Real Estate Economics, Real Estate Transactions
Education
Penn State University 2012 — 2015
Bachelor's degree, Political Science and Government
Villanova University 2013 — 2013
Six Sigma Green Belt Certification, Finance and Financial Management Services
Hillsborough Community College 2009 — 2011
Associates, Paralegal Studies
Clayton June 2015 - Present
Residential Home Funding February 2015 - Present
Coral Mortgage Bankers November 2014 - January 2015
Mission Capital Advisors March 2013 - June 2014
DISYS (Bank of America) June 2012 - January 2013
USAA September 2011 - May 2012
Manhattan Mortgage Company August 2008 - June 2010
Skills
Mortgage Banking, Mortgage Lending, Residential Mortgages, Commercial Lending, Banking, FHA financing, VA Loans, FNMA, Foreclosures, Loss Mitigation, Bankruptcy, Mortgage Underwriting, Credit Analysis, Real Estate, Reverse Mortgages, Underwriting, VA loans, Loan Servicing, Investment Properties, Loans, Deposits, Portfolio Management, Mortgage Servicing, Notary Public, Real Estate Financing, Lines Of Credit, Commercial Real Estate, Credit, Finance, USDA, Legal Research, Consumer Lending, Risk Management, Asset Management, REO, Commercial Mortgages, Small Business Lending, Investments, Loan Modifications, Credit Risk, Default, Home Equity Loans, Real Estate Economics, Real Estate Transactions
Education
Penn State University 2012 — 2015
Bachelor's degree, Political Science and Government
Villanova University 2013 — 2013
Six Sigma Green Belt Certification, Finance and Financial Management Services
Hillsborough Community College 2009 — 2011
Associates, Paralegal Studies
Dana Russ Dana Russ's USAA Experience March 1997 - January 2015
Job Sr. Admin Asst Midwestern University
Industry Higher Education
Experience
Midwestern University February 2015 - Present
USAA March 1997 - January 2015
McGinnis Better Homes and Gardens Real Estate Company June 1995 - February 1997
U.S.A. Olympic Committee March 1995 - May 1995
Balcor Property Management, Stauffer Powers Real Estate 1984 - 1992
Pasco-Hernando Community College June 1978 - March 1984
Skills
Office Management, Administrative..., Customer Service, Outlook, Data Entry, Office Administration, Administration, Calendaring, Administrative..., Microsoft Office, Spreadsheets, Time Management, Microsoft Excel
Education
Valencia College
Business Administration and Management, General
Pasco-Hernando State College
Midwestern University February 2015 - Present
USAA March 1997 - January 2015
McGinnis Better Homes and Gardens Real Estate Company June 1995 - February 1997
U.S.A. Olympic Committee March 1995 - May 1995
Balcor Property Management, Stauffer Powers Real Estate 1984 - 1992
Pasco-Hernando Community College June 1978 - March 1984
Skills
Office Management, Administrative..., Customer Service, Outlook, Data Entry, Office Administration, Administration, Calendaring, Administrative..., Microsoft Office, Spreadsheets, Time Management, Microsoft Excel
Education
Valencia College
Business Administration and Management, General
Pasco-Hernando State College
Arabella Delgado's USAA Experience January 1998 - September 2013
Job
Industry
Experience
USAA January 1998 - September 2013
City Public Service Department March 1996 - January 1998
Skills
Insurance, Finance, Loans, Banking, Financial Services
Education
Palo Alto College
USAA January 1998 - September 2013
City Public Service Department March 1996 - January 1998
Skills
Insurance, Finance, Loans, Banking, Financial Services
Education
Palo Alto College
Marco Georgelos Marco Georgelos's USAA Experience June 2015 - Present
Job Director at USAA
Industry Financial Services
Experience
USAA June 2015 - Present
WellAware Holdings, Inc. February 2014 - May 2015
Accenture February 2007 - February 2014
Grupo Modelo S.A. de C.V. May 2005 - December 2006
Unilever-SlimFast 2002 - 2004
Frito Lay Inc/PepsiCo 1994 - 2002
Skills
Six Sigma, Operational Excellence, Change Management, Program Management, Supply Chain, Lean Manufacturing, Operations Management, Management, Manufacturing, Project Management, Continuous Improvement, Logistics, Leadership, Logistics Management, Business Process..., Performance Management, P&L Management, Mexico, Offshoring, FDA, Spanish, International Project..., Business Intelligence, Engineering, FMCG, SaaS, Inventory Management, Quality Assurance, Business Transformation, International Trade, Product Development, Mergers & Acquisitions, Import/Export, Aerospace/Defense, Oil & Gas, Analytics, Food & Beverage, NPD, Mergers, Capital Projects
Education
University of Arizona, Eller College of Management 1989 — 1994
B.S. Operations Management, Industrial Eng. & MIS
University of Arizona 1989 — 1994
B.A. Spanish Literature
Penn State University 1998 — 1999
Executive Program in Logistics, Materials, and Supply Chain Management
Thunderbird School of Global Management 2001 — 2002
Executive Program in Global Finance
USAA June 2015 - Present
WellAware Holdings, Inc. February 2014 - May 2015
Accenture February 2007 - February 2014
Grupo Modelo S.A. de C.V. May 2005 - December 2006
Unilever-SlimFast 2002 - 2004
Frito Lay Inc/PepsiCo 1994 - 2002
Skills
Six Sigma, Operational Excellence, Change Management, Program Management, Supply Chain, Lean Manufacturing, Operations Management, Management, Manufacturing, Project Management, Continuous Improvement, Logistics, Leadership, Logistics Management, Business Process..., Performance Management, P&L Management, Mexico, Offshoring, FDA, Spanish, International Project..., Business Intelligence, Engineering, FMCG, SaaS, Inventory Management, Quality Assurance, Business Transformation, International Trade, Product Development, Mergers & Acquisitions, Import/Export, Aerospace/Defense, Oil & Gas, Analytics, Food & Beverage, NPD, Mergers, Capital Projects
Education
University of Arizona, Eller College of Management 1989 — 1994
B.S. Operations Management, Industrial Eng. & MIS
University of Arizona 1989 — 1994
B.A. Spanish Literature
Penn State University 1998 — 1999
Executive Program in Logistics, Materials, and Supply Chain Management
Thunderbird School of Global Management 2001 — 2002
Executive Program in Global Finance
Anthony Panichelli Anthony Panichelli's USAA Experience May 2012 - May 2015
Job Claims Quality Assurance Manager at Citizens Property Insurance Corporation
Industry Insurance
Experience
Citizens Property Insurance Corporation May 2015 - Present
USAA May 2012 - May 2015
USAA June 2010 - May 2012
USAA September 2006 - June 2010
Cunningham Lindsey April 2006 - September 2006
Selective Insurance February 2004 - April 2006
USAA October 1992 - February 2004
Curley Adjustment Bureau September 1987 - October 1992
American Mutual Insurance Company September 1985 - October 1987
Skills
Management, Customer Service, Claim, Leadership, Team Building, Negotiation, Insurance, Contract Negotiation, Sales, Property & Casualty...
Education
Penn State University 1980 — 1985
Bachelor of Arts (B.A.), Communication and Media Studies
Citizens Property Insurance Corporation May 2015 - Present
USAA May 2012 - May 2015
USAA June 2010 - May 2012
USAA September 2006 - June 2010
Cunningham Lindsey April 2006 - September 2006
Selective Insurance February 2004 - April 2006
USAA October 1992 - February 2004
Curley Adjustment Bureau September 1987 - October 1992
American Mutual Insurance Company September 1985 - October 1987
Skills
Management, Customer Service, Claim, Leadership, Team Building, Negotiation, Insurance, Contract Negotiation, Sales, Property & Casualty...
Education
Penn State University 1980 — 1985
Bachelor of Arts (B.A.), Communication and Media Studies
Jackie (Randolph) McEntire's USAA Experience June 2015 - Present
Job Process Engineer at USAA
Industry Financial Services
Experience
USAA June 2015 - Present
USAA March 2012 - October 2013
US Navy July 1982 - September 2002
Education
BPM
BPM
Park University
Bachelor’s Degree, Business Admin, Minor in Human Resources
USAA June 2015 - Present
USAA March 2012 - October 2013
US Navy July 1982 - September 2002
Education
BPM
BPM
Park University
Bachelor’s Degree, Business Admin, Minor in Human Resources
Steve Alcocer Steve Alcocer's USAA Experience March 2013 - March 2014
Job Senior Business Analyst
Industry Information Technology and Services
Experience
Farm Credit Bank of Texas July 2014 - Present
USAA March 2013 - March 2014
Sirius Computer Solutions June 2012 - January 2013
Wells Fargo September 2011 - May 2012
Wells Fargo June 2009 - August 2011
Wells Fargo March 2008 - November 2008
World Savings October 2004 - February 2008
Skills
Business Analysis, Requirements Analysis, Business Process, Analysis, Management, Business Intelligence, Visio, Software Documentation, Business Process..., Requirements Gathering, User Acceptance Testing, Process Improvement, Integration, Change Management, SharePoint, Program Management, Training, Business Requirements, Microsoft Office, PowerPoint, Microsoft CRM, Agile Project Management, Process Engineering, Project Coordination, Loans, Scrum, Agile & Waterfall..., Training Delivery, Disaster Recovery, Quality Assurance, Root Cause Analysis, Procedure Development, Software Design, TIBCO Business Studio, Business Continuity..., OpenAir, Benefit Cost Analysis, iGrafx, FMEA, Home Equity Loans, User Stories, Microsoft Visual Studio..., Dodd-Frank, Enterprise Architecture, TOGAF, Data Mapping, AS400 Administration, User Experience
Education
Texas A&M University 2009 — 2011
Bachelor of Business Administration, Computer Information Systems
Palo Alto College 2008 — 2009
Associate of Science, Computer Information Systems
Palo Alto College 2008 — 2009
Associate of Arts, Liberal Studies
Farm Credit Bank of Texas July 2014 - Present
USAA March 2013 - March 2014
Sirius Computer Solutions June 2012 - January 2013
Wells Fargo September 2011 - May 2012
Wells Fargo June 2009 - August 2011
Wells Fargo March 2008 - November 2008
World Savings October 2004 - February 2008
Skills
Business Analysis, Requirements Analysis, Business Process, Analysis, Management, Business Intelligence, Visio, Software Documentation, Business Process..., Requirements Gathering, User Acceptance Testing, Process Improvement, Integration, Change Management, SharePoint, Program Management, Training, Business Requirements, Microsoft Office, PowerPoint, Microsoft CRM, Agile Project Management, Process Engineering, Project Coordination, Loans, Scrum, Agile & Waterfall..., Training Delivery, Disaster Recovery, Quality Assurance, Root Cause Analysis, Procedure Development, Software Design, TIBCO Business Studio, Business Continuity..., OpenAir, Benefit Cost Analysis, iGrafx, FMEA, Home Equity Loans, User Stories, Microsoft Visual Studio..., Dodd-Frank, Enterprise Architecture, TOGAF, Data Mapping, AS400 Administration, User Experience
Education
Texas A&M University 2009 — 2011
Bachelor of Business Administration, Computer Information Systems
Palo Alto College 2008 — 2009
Associate of Science, Computer Information Systems
Palo Alto College 2008 — 2009
Associate of Arts, Liberal Studies
Clinton Christian Clinton Christian's USAA Experience July 2007 - October 2011
Job Logistics, Inventory, and Replenishment Management
Industry Retail
Experience
Target January 2015 - March 2015
HOLT CAT October 2011 - December 2013
USAA July 2007 - October 2011
Skills
Microsoft Office, Microsoft Excel, Customer Service, Public Speaking, Microsoft Word, Research, Teamwork, Sales, Customer Satisfaction, Insurance, Event Planning, Team Building, Outlook, PowerPoint, Photoshop, Social Media, English, Leadership, Team Leadership, Logistics Management, Time Management, Inventory Management, Event Management, Retail, Management
Education
Texas A&M University-San Antonio 2014 — 2014
Bachelor of Applied Arts & Sciences, Business Administration and Management, General
Palo Alto College 2005 — 2007
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Target January 2015 - March 2015
HOLT CAT October 2011 - December 2013
USAA July 2007 - October 2011
Skills
Microsoft Office, Microsoft Excel, Customer Service, Public Speaking, Microsoft Word, Research, Teamwork, Sales, Customer Satisfaction, Insurance, Event Planning, Team Building, Outlook, PowerPoint, Photoshop, Social Media, English, Leadership, Team Leadership, Logistics Management, Time Management, Inventory Management, Event Management, Retail, Management
Education
Texas A&M University-San Antonio 2014 — 2014
Bachelor of Applied Arts & Sciences, Business Administration and Management, General
Palo Alto College 2005 — 2007
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Christopher Schroer Christopher Schroer's USAA Experience September 2015 - Present
Job Software Developer and Integrator III
Industry Information Technology and Services
Experience
USAA September 2015 - Present
USAA July 2015 - September 2015
USAA April 2015 - July 2015
United States Air Force May 2013 - December 2014
United States Air Force August 2012 - May 2013
United States Air Force July 2009 - July 2012
Skills
DoD, Air Force, Military, Security Clearance, Project Management, Training, Defense, Computer Engineering, Information Technology, Systems Engineering, Computer Architecture, Troubleshooting, System Testing, Embedded Systems..., Microprocessor..., Hardware/Software..., Process Improvement, Requirements Analysis, High Stress Environment, Technology Integration, Reporting, Quality Assurance, Communication, Public Speaking, Presentation Development, Conflict Resolution, Change Management, Software Development, Budget Management, Rapid Prototyping, Data Integrity, Embedded Programming, Security, Reverse Engineering, Web Application..., Java, Sales Force Development, Object Oriented Design, Matlab, RTC, Shell Scripting, Linux, Eclipse, SQL, WebSphere, Agile & Waterfall..., Rational Software..., HTML, Wicket, CSS
Education
Penn State University 2014 — 2015
Master of Engineering, Systems Engineering
United States Air Force Academy 2005 — 2009
Bachelor of Science (B.S.), Computer Engineering
Ronald Reagan High School 2001 — 2005
High School
USAA September 2015 - Present
USAA July 2015 - September 2015
USAA April 2015 - July 2015
United States Air Force May 2013 - December 2014
United States Air Force August 2012 - May 2013
United States Air Force July 2009 - July 2012
Skills
DoD, Air Force, Military, Security Clearance, Project Management, Training, Defense, Computer Engineering, Information Technology, Systems Engineering, Computer Architecture, Troubleshooting, System Testing, Embedded Systems..., Microprocessor..., Hardware/Software..., Process Improvement, Requirements Analysis, High Stress Environment, Technology Integration, Reporting, Quality Assurance, Communication, Public Speaking, Presentation Development, Conflict Resolution, Change Management, Software Development, Budget Management, Rapid Prototyping, Data Integrity, Embedded Programming, Security, Reverse Engineering, Web Application..., Java, Sales Force Development, Object Oriented Design, Matlab, RTC, Shell Scripting, Linux, Eclipse, SQL, WebSphere, Agile & Waterfall..., Rational Software..., HTML, Wicket, CSS
Education
Penn State University 2014 — 2015
Master of Engineering, Systems Engineering
United States Air Force Academy 2005 — 2009
Bachelor of Science (B.S.), Computer Engineering
Ronald Reagan High School 2001 — 2005
High School
Jay Julian's USAA Experience July 2010 - January 2011
Job Marketing QA Specialist at Compassion International
Industry Nonprofit Organization Management
Experience
Compassion International April 2015 - Present
Church Community Builder September 2011 - March 2015
USAA July 2010 - January 2011
T. Rowe Price February 2008 - July 2010
Sunnyside Christian Church / Meridian Point Church October 2005 - December 2007
Prescott Christian Church June 2004 - September 2005
Christ's Church of the Valley June 2003 - May 2004
Skills
Non-profits, Volunteer Management, Customer Service, Social Networking, Team Leadership, Event Management, Event Planning, Public Speaking, Networking, Preaching, Team Building, Coaching, Teaching, Strategic Planning, Church Planting, Nonprofits, Management, Church Events, Community Outreach, Leadership Development, Training, Research, Administration
Education
Ozark Christian College 2001 — 2003
Bachelor of Arts (BA), Biblical Literature
Hope International University 1991 — 1992
Compassion International April 2015 - Present
Church Community Builder September 2011 - March 2015
USAA July 2010 - January 2011
T. Rowe Price February 2008 - July 2010
Sunnyside Christian Church / Meridian Point Church October 2005 - December 2007
Prescott Christian Church June 2004 - September 2005
Christ's Church of the Valley June 2003 - May 2004
Skills
Non-profits, Volunteer Management, Customer Service, Social Networking, Team Leadership, Event Management, Event Planning, Public Speaking, Networking, Preaching, Team Building, Coaching, Teaching, Strategic Planning, Church Planting, Nonprofits, Management, Church Events, Community Outreach, Leadership Development, Training, Research, Administration
Education
Ozark Christian College 2001 — 2003
Bachelor of Arts (BA), Biblical Literature
Hope International University 1991 — 1992
Phillip Oberst Phillip Oberst's USAA Experience April 2014 - Present
Job Financial Foundations Associate
Industry Insurance
Experience
USAA April 2014 - Present
Palo Alto College September 2013 - October 2014
Holiday Inn Express and Suites September 2012 - October 2013
Skills
Property & Casualty..., Homeowners, Renters, VPP, Auto Insurance, Financial Advisory, Customer Service, Customer Satisfaction, Team Leadership, Leadership, Insurance Billing, Microsoft Office, Microsoft Word, Team Building, Team Motivation, Sales, Microsoft Excel, Management
Education
Texas A&M University - San Antonio 2015 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management
Palo Alto College 2013 — 2015
Associate of Science (A.S.), Business Administration
USAA April 2014 - Present
Palo Alto College September 2013 - October 2014
Holiday Inn Express and Suites September 2012 - October 2013
Skills
Property & Casualty..., Homeowners, Renters, VPP, Auto Insurance, Financial Advisory, Customer Service, Customer Satisfaction, Team Leadership, Leadership, Insurance Billing, Microsoft Office, Microsoft Word, Team Building, Team Motivation, Sales, Microsoft Excel, Management
Education
Texas A&M University - San Antonio 2015 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management
Palo Alto College 2013 — 2015
Associate of Science (A.S.), Business Administration
ANEL PADILLA's USAA Experience June 2005 - August 2010
Job Inside Sales at Pollock Paper Distributors
Industry
Experience
Pollock Paper Distributors May 2014 - Present
BD November 2010 - May 2014
USAA June 2005 - August 2010
Skills
Customer Service, Sales Operations, Key Account Management, Forecasting, New Business Development, SAP, Medical Devices, Leadership, Team Building, Negotiation, Property & Casualty..., Fraud Investigations
Education
Palo Alto College
Associate of Arts (A.A.)
Pollock Paper Distributors May 2014 - Present
BD November 2010 - May 2014
USAA June 2005 - August 2010
Skills
Customer Service, Sales Operations, Key Account Management, Forecasting, New Business Development, SAP, Medical Devices, Leadership, Team Building, Negotiation, Property & Casualty..., Fraud Investigations
Education
Palo Alto College
Associate of Arts (A.A.)
Tom Shaw - CAMS, CFE Tom Shaw - CAMS, CFE's USAA Experience April 2006 - Present
Job Vice President Financial Crimes Management at USAA
Industry Financial Services
Experience
USAA April 2006 - Present
Bank of America February 1990 - April 2006
Skills
Risk Management, Banking, AML, Financial Services, Finance, Loans, Call Centers, Financial Risk, Credit Cards, Retail Banking, Operational Risk..., Operational Risk, Consumer Lending, Executive Management, Wealth Management, Commercial Lending, E-commerce, Business Process..., Credit, Relationship Management, Bank Secrecy Act, Certified Fraud Examiner, Credit Analysis, KYC, Small Business Lending, Debit Cards, Internet Banking, Financial Institutions, OFAC, Deposits, Electronic Payments, Management, Vendor Management, Process Improvement, Fraud, Credit Risk
Education
Our Lady of the Lake University 2001 — 2004
MBA, Business
Texas Tech University 1986 — 1989
Bachelor, Economics
University of Alabama
Spanish
USAA April 2006 - Present
Bank of America February 1990 - April 2006
Skills
Risk Management, Banking, AML, Financial Services, Finance, Loans, Call Centers, Financial Risk, Credit Cards, Retail Banking, Operational Risk..., Operational Risk, Consumer Lending, Executive Management, Wealth Management, Commercial Lending, E-commerce, Business Process..., Credit, Relationship Management, Bank Secrecy Act, Certified Fraud Examiner, Credit Analysis, KYC, Small Business Lending, Debit Cards, Internet Banking, Financial Institutions, OFAC, Deposits, Electronic Payments, Management, Vendor Management, Process Improvement, Fraud, Credit Risk
Education
Our Lady of the Lake University 2001 — 2004
MBA, Business
Texas Tech University 1986 — 1989
Bachelor, Economics
University of Alabama
Spanish
Nick Colonna Nick Colonna's USAA Experience May 2013 - Present
Job Senior Quantitative Risk Analyst at USAA
Industry Financial Services
Experience
USAA May 2013 - Present
Bank of America Merrill Lynch December 2009 - April 2013
Merrill Lynch September 2008 - December 2009
American Express June 2008 - August 2008
Skills
Finance, Bloomberg, Derivatives, Bloomberg Terminal, Fixed Income, Financial Modeling, Microsoft Office, Equities, VBA, Financial Analysis, Valuation, Capital Markets, Microsoft Excel, Investment Banking, Data Analysis, Product Control, Access, CDS, Trading, Swaps, Financial Reporting, Statistics, Business Analysis, Dodd-Frank, CCAR, Risk Management, Stress Testing, Credit, Hedge Funds
Education
Pace University - Lubin School of Business
BBA, Finance, Summa Cum Laude
USAA May 2013 - Present
Bank of America Merrill Lynch December 2009 - April 2013
Merrill Lynch September 2008 - December 2009
American Express June 2008 - August 2008
Skills
Finance, Bloomberg, Derivatives, Bloomberg Terminal, Fixed Income, Financial Modeling, Microsoft Office, Equities, VBA, Financial Analysis, Valuation, Capital Markets, Microsoft Excel, Investment Banking, Data Analysis, Product Control, Access, CDS, Trading, Swaps, Financial Reporting, Statistics, Business Analysis, Dodd-Frank, CCAR, Risk Management, Stress Testing, Credit, Hedge Funds
Education
Pace University - Lubin School of Business
BBA, Finance, Summa Cum Laude
Michael Tobias Michael Tobias's USAA Experience November 2013 - Present
Job Director of sales at USAA
Industry Financial Services
Experience
USAA November 2013 - Present
USAA March 2011 - November 2013
USAA September 2008 - March 2011
US Army February 2001 - August 2007
Skills
Leadership, Cross-functional Team..., Business Development, Business Process..., Project Management, Data Analytics, Affiliate Marketing, Military, Strategy, Management, Strategic Planning, Program Management, Process Improvement, Team Leadership, Analysis
Education
The University of Texas at Austin - The Red McCombs School of Business 2010 — 2012
Master of Business Administration (MBA), General Management
Pacific Lutheran University 1996 — 2000
BA, Organizational Leadership
USAA November 2013 - Present
USAA March 2011 - November 2013
USAA September 2008 - March 2011
US Army February 2001 - August 2007
Skills
Leadership, Cross-functional Team..., Business Development, Business Process..., Project Management, Data Analytics, Affiliate Marketing, Military, Strategy, Management, Strategic Planning, Program Management, Process Improvement, Team Leadership, Analysis
Education
The University of Texas at Austin - The Red McCombs School of Business 2010 — 2012
Master of Business Administration (MBA), General Management
Pacific Lutheran University 1996 — 2000
BA, Organizational Leadership
Eufemia Kempel Eufemia Kempel's USAA Experience 2012 - 2013
Job Secondary Marketing Coordinator at Security Service Federal Credit Union
Industry Financial Services
Experience
Security Service Federal Credit Union October 2014 - Present
Accenture Federal Services September 2013 - Present
USAA 2012 - 2013
Navy Federal Credit Union October 2010 - June 2011
San Antonio Federal Credit Union June 2001 - August 2010
Skills
Banking, Loans, Mortgage Lending, Retail Banking, Credit, Credit Analysis, Mortgage Banking, Risk Management, Finance, SQL, Testing, Test Planning
Education
Texas A&M University at San Antonio 2012 — 2013
Bachelor of Science (BS), Interdisciplinary Studies
Palo Alto College 2004 — 2011
Associate of Arts (AA), Elementary Education and Teaching
Security Service Federal Credit Union October 2014 - Present
Accenture Federal Services September 2013 - Present
USAA 2012 - 2013
Navy Federal Credit Union October 2010 - June 2011
San Antonio Federal Credit Union June 2001 - August 2010
Skills
Banking, Loans, Mortgage Lending, Retail Banking, Credit, Credit Analysis, Mortgage Banking, Risk Management, Finance, SQL, Testing, Test Planning
Education
Texas A&M University at San Antonio 2012 — 2013
Bachelor of Science (BS), Interdisciplinary Studies
Palo Alto College 2004 — 2011
Associate of Arts (AA), Elementary Education and Teaching
Jennifer Meekins Jennifer Meekins's USAA Experience January 2011 - March 2013
Job Administrative Assistant at Pinnacle Peak Country Club
Industry Executive Office
Experience
Pinnacle Peak Country Club March 2013 - Present
USAA January 2011 - March 2013
Paul Lovato Homes, Inc. May 1996 - December 2010
Skills
Insurance, General Insurance, Banking, Commercial Insurance, Liability, Office Administration, Accounting, Construction, Car Loans, Project Estimation, Architectural Design, Office Management, Lotus Notes, Call Centers, Administrative..., Loans, PeopleSoft, Administrative..., Event Management, Leadership, Management
Education
Rio Salado College 2000 — 2004
General Studies
Paradise Valley Community College 1998 — 2000
Business Management
Pinnacle Peak Country Club March 2013 - Present
USAA January 2011 - March 2013
Paul Lovato Homes, Inc. May 1996 - December 2010
Skills
Insurance, General Insurance, Banking, Commercial Insurance, Liability, Office Administration, Accounting, Construction, Car Loans, Project Estimation, Architectural Design, Office Management, Lotus Notes, Call Centers, Administrative..., Loans, PeopleSoft, Administrative..., Event Management, Leadership, Management
Education
Rio Salado College 2000 — 2004
General Studies
Paradise Valley Community College 1998 — 2000
Business Management
Athena Barnes Athena Barnes's USAA Experience May 2009 - Present
Job Senior Advisor, Executive Resolutions
Industry Banking
Experience
USAA May 2009 - Present
USAA November 2002 - May 2009
Discover Financial Services June 2001 - September 2002
Discover Financial Services April 1999 - June 2001
Discover Financial Services August 1995 - April 1999
Indian Bend Animal Hospital June 1994 - August 1995
Accommodating Answering Service/Canyon State Alarm June 1994 - August 1995
Skills
Customer Retention, Customer Satisfaction, Analytical Skills, Outlook, Credit, Microsoft Word, Banking, Deposits, Credit Cards, Credit Card Transaction..., Best Practices, Advice, Communication, Microsoft Excel, PowerPoint, Microsoft Publisher, Google Docs, Administrative Work, Customer Information, Customer Support
Education
Paradise Valley Community College 1988 — 1991
Associate of Science, Genetics
Greenway High School 1984 — 1988
Advanced High School Diploma, College/University Preparatory Program
USAA May 2009 - Present
USAA November 2002 - May 2009
Discover Financial Services June 2001 - September 2002
Discover Financial Services April 1999 - June 2001
Discover Financial Services August 1995 - April 1999
Indian Bend Animal Hospital June 1994 - August 1995
Accommodating Answering Service/Canyon State Alarm June 1994 - August 1995
Skills
Customer Retention, Customer Satisfaction, Analytical Skills, Outlook, Credit, Microsoft Word, Banking, Deposits, Credit Cards, Credit Card Transaction..., Best Practices, Advice, Communication, Microsoft Excel, PowerPoint, Microsoft Publisher, Google Docs, Administrative Work, Customer Information, Customer Support
Education
Paradise Valley Community College 1988 — 1991
Associate of Science, Genetics
Greenway High School 1984 — 1988
Advanced High School Diploma, College/University Preparatory Program
Nelson E. Surovetz Nelson E. Surovetz's USAA Experience November 2013 - Present
Job USAA
Industry Insurance
Experience
USAA November 2013 - Present
Education
Pace University - Lubin School of Business 1986 — 1990
USAA November 2013 - Present
Education
Pace University - Lubin School of Business 1986 — 1990
Samuel K. Rock Jr. Samuel K. Rock Jr.'s USAA Experience 2001 - 2002
Job Visiting Assistant Professor at Texas A&M University San Antonio
Industry Higher Education
Experience
Texas A&M University San Antonio August 2000 - Present
USAA 2001 - 2002
The Psychological Corporation 1994 - 1999
Education
Penn State University 1969 — 1973
MS, PhD, Educational Psychology
Washington and Jefferson College 1962 — 1966
BA, Psychology
Texas A&M University San Antonio August 2000 - Present
USAA 2001 - 2002
The Psychological Corporation 1994 - 1999
Education
Penn State University 1969 — 1973
MS, PhD, Educational Psychology
Washington and Jefferson College 1962 — 1966
BA, Psychology
Fred Diehl's USAA Experience February 1999 - Present
Job Lead Network Engineer at USAA
Industry Financial Services
Experience
USAA February 1999 - Present
MCI October 1997 - February 1999
LDDS Worldcom October 1995 - October 1997
USAF February 1992 - October 1995
Skills
Avaya, VoIP, SIP, Cisco IOS, Network Design, Routers, Cisco Technologies, Network Engineering, Switches, OSPF, Integration, Troubleshooting, Firewalls, TCP/IP, Cisco Call Manager, Avaya Communication..., Network Security, Disaster Recovery, Security, Vendor Management, CCNA
Education
The University of Texas at San Antonio 2004 — 2007
M.S., Computer Science
Park University 1995 — 2001
BS, Computer Science
USAA February 1999 - Present
MCI October 1997 - February 1999
LDDS Worldcom October 1995 - October 1997
USAF February 1992 - October 1995
Skills
Avaya, VoIP, SIP, Cisco IOS, Network Design, Routers, Cisco Technologies, Network Engineering, Switches, OSPF, Integration, Troubleshooting, Firewalls, TCP/IP, Cisco Call Manager, Avaya Communication..., Network Security, Disaster Recovery, Security, Vendor Management, CCNA
Education
The University of Texas at San Antonio 2004 — 2007
M.S., Computer Science
Park University 1995 — 2001
BS, Computer Science
Yvonne Fasci-Harper Yvonne Fasci-Harper's USAA Experience May 1993 - January 2008
Job Insurance Agent at Liberty Mutual Insurance
Industry Financial Services
Experience
Liberty Mutual Insurance January 2013 - Present
Liberty Mutual Insurance 2012 - 2013
Allstate January 2008 - December 2012
USAA May 1993 - January 2008
Skills
FINRA, Leadership Development, Management, Account Management, Change Management, Negotiation, Fixed Annuities, Insurance, Leadership, Term Life Insurance, Umbrella Insurance, Sales, Underwriting, Customer Service, Property & Casualty..., Health Insurance, Disability Insurance, Life Insurance, Casualty
Education
Our Lady of the Lake University
Bachelor's, Business Management
Liberty Mutual Insurance January 2013 - Present
Liberty Mutual Insurance 2012 - 2013
Allstate January 2008 - December 2012
USAA May 1993 - January 2008
Skills
FINRA, Leadership Development, Management, Account Management, Change Management, Negotiation, Fixed Annuities, Insurance, Leadership, Term Life Insurance, Umbrella Insurance, Sales, Underwriting, Customer Service, Property & Casualty..., Health Insurance, Disability Insurance, Life Insurance, Casualty
Education
Our Lady of the Lake University
Bachelor's, Business Management
Dustin Meredith Dustin Meredith's USAA Experience November 2010 - Present
Job Property Claims Adjuster at USAA
Industry Financial Services
Experience
USAA November 2010 - Present
USAA MSR Lab 7.0 April 2014 - October 2014
USAA 2002 - 2010
USAA December 1998 - December 2001
Skills
Claim, Commercial Lines, General Insurance, Insurance, Liability, Subrogation, Claims Management, Property & Casualty..., Property Claims, Customer Service, Underwriting, Property Damage, Leadership
Education
University of the Incarnate Word 2013 — 2015
Bachelor's Degree, Business Administration
Palo Alto College 1996 — 2009
Pleasanton High School 1992 — 1996
High School
USAA November 2010 - Present
USAA MSR Lab 7.0 April 2014 - October 2014
USAA 2002 - 2010
USAA December 1998 - December 2001
Skills
Claim, Commercial Lines, General Insurance, Insurance, Liability, Subrogation, Claims Management, Property & Casualty..., Property Claims, Customer Service, Underwriting, Property Damage, Leadership
Education
University of the Incarnate Word 2013 — 2015
Bachelor's Degree, Business Administration
Palo Alto College 1996 — 2009
Pleasanton High School 1992 — 1996
High School
Judie Burcham, SCLA's USAA Experience 2002 - 2005
Job SIU and Casualty Claim Examiner.
Industry Security and Investigations
Experience
SIU 2006 - 2010
SIU 2005 - 2006
USAA 2002 - 2005
USAA 1997 - 2003
USAA 1997 - 2002
Claims June 1996 - July 1997
Ochanamizu College 1993 - 1996
USAA 1991 - 1993
Allstate 1985 - 1991
Skills
Liability, Insurance, Claim, Investigation, Casualty, Private Investigations, Property & Casualty..., Litigation, Workers Compensation, Claims Management, Fraud, Litigation Management, Subrogation, Liability Analysis, General Insurance, Risk Management, Commercial Insurance, Legal Liability, Underwriting, Disability Insurance, Strategic Planning, Customer Service
Education
Penn State University
University at Albany, SUNY
BS
SIU 2006 - 2010
SIU 2005 - 2006
USAA 2002 - 2005
USAA 1997 - 2003
USAA 1997 - 2002
Claims June 1996 - July 1997
Ochanamizu College 1993 - 1996
USAA 1991 - 1993
Allstate 1985 - 1991
Skills
Liability, Insurance, Claim, Investigation, Casualty, Private Investigations, Property & Casualty..., Litigation, Workers Compensation, Claims Management, Fraud, Litigation Management, Subrogation, Liability Analysis, General Insurance, Risk Management, Commercial Insurance, Legal Liability, Underwriting, Disability Insurance, Strategic Planning, Customer Service
Education
Penn State University
University at Albany, SUNY
BS
Brad Lehman's USAA Experience June 2012 - Present
Job Senior Communications Advisor
Industry Public Relations and Communications
Experience
USAA June 2012 - Present
Houston Chronicle July 2010 - June 2012
San Antonio Express-News October 2008 - July 2010
San Antonio Express-News July 2005 - October 2008
The Miami Herald 2001 - 2005
The Virginian-Pilot 1982 - 1990
Education
University of Missouri-Columbia 1980 — 1982
Bachelor's, Journalism
Pasadena City College
USAA June 2012 - Present
Houston Chronicle July 2010 - June 2012
San Antonio Express-News October 2008 - July 2010
San Antonio Express-News July 2005 - October 2008
The Miami Herald 2001 - 2005
The Virginian-Pilot 1982 - 1990
Education
University of Missouri-Columbia 1980 — 1982
Bachelor's, Journalism
Pasadena City College
Samu Hossain's USAA Experience November 2007 - Present
Job Manager at USAA
Industry Financial Services
Experience
USAA November 2007 - Present
Fairmont Scottsdale Princess February 2000 - January 2005
Fairmont Hotels and Resorts 1994 - 2005
The Plaza Hotel New York June 1994 - February 2000
burke & burke 1988 - 1992
Skills
Coaching, Hospitality, Team Building, Series 7, Hospitality Management, Operations Management, Budgets, Team Leadership, Strategic Financial..., Hotels, Forecasting, Customer Service, Sales, Investments, Sales Management, Asset Managment, Strategic Planning, Leadership
Education
Pace University - Lubin School of Business 1990 — 1992
USAA November 2007 - Present
Fairmont Scottsdale Princess February 2000 - January 2005
Fairmont Hotels and Resorts 1994 - 2005
The Plaza Hotel New York June 1994 - February 2000
burke & burke 1988 - 1992
Skills
Coaching, Hospitality, Team Building, Series 7, Hospitality Management, Operations Management, Budgets, Team Leadership, Strategic Financial..., Hotels, Forecasting, Customer Service, Sales, Investments, Sales Management, Asset Managment, Strategic Planning, Leadership
Education
Pace University - Lubin School of Business 1990 — 1992
Heidi Webb, PhD's USAA Experience August 1998 - August 2000
Job Assistant Professor
Industry Higher Education
Experience
Penn State University August 2008 - Present
San Antonio College August 2000 - August 2008
USAA August 1998 - August 2000
USAA June 1994 - August 1998
Skills
Teaching, Data Analysis, SPSS, Research, C++, Technical Writing, Higher Education, Science, Java, Programming, Computer Science
Education
Penn State University 2008 — 2013
PhD, IST
St. Mary's University 1995 — 1998
MS, Computer Science
Southwest Texas State University 1992 — 1994
Bachelor of Science (BS), Computer Science
Penn State University August 2008 - Present
San Antonio College August 2000 - August 2008
USAA August 1998 - August 2000
USAA June 1994 - August 1998
Skills
Teaching, Data Analysis, SPSS, Research, C++, Technical Writing, Higher Education, Science, Java, Programming, Computer Science
Education
Penn State University 2008 — 2013
PhD, IST
St. Mary's University 1995 — 1998
MS, Computer Science
Southwest Texas State University 1992 — 1994
Bachelor of Science (BS), Computer Science
Larry Gonzales, CISSP, MCITP's USAA Experience June 2015 - Present
Job IT Specialist (INFOSEC) Ft Sam Houston
Industry Computer & Network Security
Experience
USAA June 2015 - Present
Fort Sam Houston Network Enterprise Center January 2010 - May 2015
Booz Allen and Hamilton November 2006 - January 2010
EADS NA Defense March 2006 - November 2006
United States Air Force October 1982 - May 2006
USAF Recruiting Service October 2002 - March 2006
DoD Computer Emergency Response Team (CERT) March 2000 - September 2002
Skills
Analytical Skills, Auditing, Windows, Information Assurance, Computer Security, Network Security, Security, DIACAP, Security Clearance, Firewalls, Information Security, Information Security..., Government, Leadership, DoD, Integration, CISSP
Education
Park University 2010 — 2013
B.S. Management/Computer Information Systems, Management Information Systems
USAA June 2015 - Present
Fort Sam Houston Network Enterprise Center January 2010 - May 2015
Booz Allen and Hamilton November 2006 - January 2010
EADS NA Defense March 2006 - November 2006
United States Air Force October 1982 - May 2006
USAF Recruiting Service October 2002 - March 2006
DoD Computer Emergency Response Team (CERT) March 2000 - September 2002
Skills
Analytical Skills, Auditing, Windows, Information Assurance, Computer Security, Network Security, Security, DIACAP, Security Clearance, Firewalls, Information Security, Information Security..., Government, Leadership, DoD, Integration, CISSP
Education
Park University 2010 — 2013
B.S. Management/Computer Information Systems, Management Information Systems
Steven Baine's USAA Experience July 2014 - Present
Job Sr. Program Manager at USAA
Industry Financial Services
Experience
USAA July 2014 - Present
USAA July 2010 - July 2014
USAA May 2008 - July 2010
USAA March 2007 - May 2008
USAA January 2001 - March 2007
J.C. Evans Construction April 2000 - January 2001
Skills
Program Management, Business Analysis, Business Management, SharePoint, Process Improvement, Planning, Business Process..., Requirements Gathering, Project Planning, Project Management, Management, Leadership, Business Process, Agile Methodologies, Analysis, Business Intelligence, Change Management, Cross-functional Team..., IT Management, IT Strategy, Integration, Leadership Development, PMO, Project Portfolio..., Requirements Analysis, Risk Management, SDLC, Strategic Planning, Team Building, Team Leadership, Vendor Management, Visio
Education
Our Lady of the Lake University 2007 — 2009
MS, Organizational Leadership
Texas A&M University 1987 — 1992
BS, Building Construction
USAA July 2014 - Present
USAA July 2010 - July 2014
USAA May 2008 - July 2010
USAA March 2007 - May 2008
USAA January 2001 - March 2007
J.C. Evans Construction April 2000 - January 2001
Skills
Program Management, Business Analysis, Business Management, SharePoint, Process Improvement, Planning, Business Process..., Requirements Gathering, Project Planning, Project Management, Management, Leadership, Business Process, Agile Methodologies, Analysis, Business Intelligence, Change Management, Cross-functional Team..., IT Management, IT Strategy, Integration, Leadership Development, PMO, Project Portfolio..., Requirements Analysis, Risk Management, SDLC, Strategic Planning, Team Building, Team Leadership, Vendor Management, Visio
Education
Our Lady of the Lake University 2007 — 2009
MS, Organizational Leadership
Texas A&M University 1987 — 1992
BS, Building Construction
Jon Que's USAA Experience January 2011 - January 2013
Job Microsoft SQL Server Database Administrator at Frost Bank
Industry Banking
Experience
Frost Bank June 2013 - Present
Army Medical Center & School January 2013 - June 2013
USAA January 2011 - January 2013
HQ Air Force Services Agency April 2009 - December 2010
General Dynamics Information Technology January 2009 - April 2009
Alamo Iron Works July 2008 - December 2008
Polunsky & Beitel, LLP January 2004 - August 2007
TerraHealth Inc. July 2002 - December 2003
Dell June 1999 - March 2001
United Service Automobile Association October 1998 - June 1999
Skills
Microsoft SQL Server, Software Development, C#, VB.NET, XML, ASP.NET, Web Services, Visual Studio, JavaScript, Web Development, Databases, Systems Analysis, .NET, Requirements Analysis, Agile Methodologies, Disaster Recovery, SDLC, SQL, Enterprise Architecture
Education
Park University 2009 — 2016
Bachelor's of Science Degree in Computer Science, Database/Application Programming
Frost Bank June 2013 - Present
Army Medical Center & School January 2013 - June 2013
USAA January 2011 - January 2013
HQ Air Force Services Agency April 2009 - December 2010
General Dynamics Information Technology January 2009 - April 2009
Alamo Iron Works July 2008 - December 2008
Polunsky & Beitel, LLP January 2004 - August 2007
TerraHealth Inc. July 2002 - December 2003
Dell June 1999 - March 2001
United Service Automobile Association October 1998 - June 1999
Skills
Microsoft SQL Server, Software Development, C#, VB.NET, XML, ASP.NET, Web Services, Visual Studio, JavaScript, Web Development, Databases, Systems Analysis, .NET, Requirements Analysis, Agile Methodologies, Disaster Recovery, SDLC, SQL, Enterprise Architecture
Education
Park University 2009 — 2016
Bachelor's of Science Degree in Computer Science, Database/Application Programming
Paul Ramirez's USAA Experience 1991 - 2003
Job Recruiter at Alamo Colleges
Industry Information Technology and Services
Experience
Alamo Colleges September 2015 - Present
Methodist Healthcare System February 2011 - September 2015
TerraHealth, Inc. August 2008 - December 2010
TerraHealth Inc. September 2009 - March 2010
Kennmark Group March 2008 - July 2008
Sirius Computer Solutions 2007 - 2008
Randstad Work Solutions 2003 - 2007
USAA 1991 - 2003
Skills
Training, Recruiting, Internet Recruiting, Sales, Technical Recruiting, Screening, Talent Acquisition, Talent Management, Temporary Placement, Applicant Tracking..., Contract Recruitment, Human Resources, Sourcing, Customer Service, Employee Relations, College Recruiting, Executive Search, Tenacious Work Ethic, Staffing Services, Onboarding, Interviews, CRM
Education
Park University 1987 — 1991
Lanier HS 1968 — 1971
Alamo Colleges September 2015 - Present
Methodist Healthcare System February 2011 - September 2015
TerraHealth, Inc. August 2008 - December 2010
TerraHealth Inc. September 2009 - March 2010
Kennmark Group March 2008 - July 2008
Sirius Computer Solutions 2007 - 2008
Randstad Work Solutions 2003 - 2007
USAA 1991 - 2003
Skills
Training, Recruiting, Internet Recruiting, Sales, Technical Recruiting, Screening, Talent Acquisition, Talent Management, Temporary Placement, Applicant Tracking..., Contract Recruitment, Human Resources, Sourcing, Customer Service, Employee Relations, College Recruiting, Executive Search, Tenacious Work Ethic, Staffing Services, Onboarding, Interviews, CRM
Education
Park University 1987 — 1991
Lanier HS 1968 — 1971
Shawn Fleury's USAA Experience 2005 - 2007
Job Director at Alvarez & Marsal
Industry Computer & Network Security
Experience
Alvarez & Marsal September 2012 - Present
Forward Discovery, Inc. November 2010 - September 2012
Dell August 2007 - November 2010
USAA 2005 - 2007
Air Force Office of Special Investigations 2003 - 2005
AFOSI 2003 - 2005
United States Air Force 1997 - 2005
Skills
Security, Vulnerability Assessment, Computer Security, Penetration Testing, Information Security, Computer Forensics, Information Security..., Network Security, Intrusion Detection, Information Assurance, Incident Response, Security Audits, EnCase, Security Management, Risk Assessment, Security+, Forensic Analysis, Government, FTK, CISSP, Litigation Support
Education
Park University 2004 — 2006
Bachelor of Science (BS), Management Computer Information Systems
Alvarez & Marsal September 2012 - Present
Forward Discovery, Inc. November 2010 - September 2012
Dell August 2007 - November 2010
USAA 2005 - 2007
Air Force Office of Special Investigations 2003 - 2005
AFOSI 2003 - 2005
United States Air Force 1997 - 2005
Skills
Security, Vulnerability Assessment, Computer Security, Penetration Testing, Information Security, Computer Forensics, Information Security..., Network Security, Intrusion Detection, Information Assurance, Incident Response, Security Audits, EnCase, Security Management, Risk Assessment, Security+, Forensic Analysis, Government, FTK, CISSP, Litigation Support
Education
Park University 2004 — 2006
Bachelor of Science (BS), Management Computer Information Systems
Allan Boband's USAA Experience November 2006 - May 2008
Job Systems Engineer at HEI Systems and Solutions
Industry Information Technology and Services
Experience
HEI Systems and Solutions 2008 - 2009
USAA November 2006 - May 2008
General Dynamics AIS August 1998 - November 2006
GTE Government Systems September 1995 - August 1998
Space Systems Loral December 1991 - September 1995
US Navy June 1984 - November 1991
us navy 1984 - 1991
Education
Park University 2004 — 2006
BS, Information Systems Management
University of Maryland University College 1995 — 1997
Computer Science
HEI Systems and Solutions 2008 - 2009
USAA November 2006 - May 2008
General Dynamics AIS August 1998 - November 2006
GTE Government Systems September 1995 - August 1998
Space Systems Loral December 1991 - September 1995
US Navy June 1984 - November 1991
us navy 1984 - 1991
Education
Park University 2004 — 2006
BS, Information Systems Management
University of Maryland University College 1995 — 1997
Computer Science
Jay Schroeder's USAA Experience 1998 - 2006
Job IT Consultant
Industry Insurance
Experience
CSAA Insurance Group 2006 - Present
USAA 1998 - 2006
Frost Bank 1995 - 1998
University of Texas at San Antonio 1986 - 1995
Education
Park University
BS, Computer Science
CSAA Insurance Group 2006 - Present
USAA 1998 - 2006
Frost Bank 1995 - 1998
University of Texas at San Antonio 1986 - 1995
Education
Park University
BS, Computer Science
Margarita Verastique's USAA Experience March 2010 - April 2011
Job Financial Services Professional
Industry Financial Services
Experience
Robert L. Almaguer D.D.S. PLLC May 2012 - Present
USAA March 2010 - April 2011
Skills
Mutual Funds, Portfolio Management, Equities, Financial Analysis, Investments, Leadership, Cross-functional Team..., Retirement Planning, Managerial Finance, Business Development, Finance, Financial Services, Strategic Financial..., Risk Management
Education
Wayland Baptist University San Antonio 2011 — 2013
Master of Business Administration (M.B.A.), General Business, GPA: 3.916
Park University 2005 — 2008
BS, Management/Finance, GPA: 3.904 Summa Cum Laude
Robert L. Almaguer D.D.S. PLLC May 2012 - Present
USAA March 2010 - April 2011
Skills
Mutual Funds, Portfolio Management, Equities, Financial Analysis, Investments, Leadership, Cross-functional Team..., Retirement Planning, Managerial Finance, Business Development, Finance, Financial Services, Strategic Financial..., Risk Management
Education
Wayland Baptist University San Antonio 2011 — 2013
Master of Business Administration (M.B.A.), General Business, GPA: 3.916
Park University 2005 — 2008
BS, Management/Finance, GPA: 3.904 Summa Cum Laude
Frederick Diehl's USAA Experience February 1999 - Present
Job Lead network engineer at USAA
Industry Financial Services
Tony Nunez's USAA Experience June 2014 - Present
Job Executive Operational Planning Manager at USAA
Industry Financial Services
Experience
USAA June 2014 - Present
USAA September 2012 - July 2014
USAA April 2010 - September 2012
USAA June 2008 - February 2009
Skills
Financial Analysis, Analysis, Business Analysis, Analytics, BPO, Business Intelligence, Leadership, Management, Program Management, Strategic Planning, Strategy, Change Management, Cross-functional Team..., Risk Management, Process Improvement
Education
Our Lady of the Lake University 2008 — 2010
MBA, Finance
Our Lady of the Lake University 1995 — 1999
BA, Information Systems and Electronic Commerce
USAA June 2014 - Present
USAA September 2012 - July 2014
USAA April 2010 - September 2012
USAA June 2008 - February 2009
Skills
Financial Analysis, Analysis, Business Analysis, Analytics, BPO, Business Intelligence, Leadership, Management, Program Management, Strategic Planning, Strategy, Change Management, Cross-functional Team..., Risk Management, Process Improvement
Education
Our Lady of the Lake University 2008 — 2010
MBA, Finance
Our Lady of the Lake University 1995 — 1999
BA, Information Systems and Electronic Commerce
Betsy Talaat's USAA Experience 2002 - 2005
Job Professional Training & Coaching Professional
Industry Professional Training & Coaching
Experience
SumTotal Systems April 2007 - January 2009
TD Waterhouse/TD Ameritrade July 2005 - April 2007
USAA 2002 - 2005
Sprint PCS 2000 - 2002
Vantage Human Resource Services 1999 - 2000
UTA 1998 - 1999
Dauphin Associates 1995 - 1998
Education
Penn State University 1993 — 1995
MEd, Training and Employee Development
SumTotal Systems April 2007 - January 2009
TD Waterhouse/TD Ameritrade July 2005 - April 2007
USAA 2002 - 2005
Sprint PCS 2000 - 2002
Vantage Human Resource Services 1999 - 2000
UTA 1998 - 1999
Dauphin Associates 1995 - 1998
Education
Penn State University 1993 — 1995
MEd, Training and Employee Development
Tod Dicks's USAA Experience May 1989 - Present
Job Sr Ops Sys Integrator at USAA
Industry Financial Services
Experience
USAA May 1989 - Present
Lutheran General Hospital March 1987 - May 1989
Gerald A. Parker, P.C. and MP Computer Systems November 1985 - March 1987
MTECH June 1983 - November 1985
Skills
Disaster Recovery, IT Operations, Project Management, ITIL, Data Center, Business Continuity, Enterprise Software, Management, System Administration, Information Technology, IT Management, SDLC, IT Strategy, PMP, Networking, Enterprise Architecture, Vendor Management
Education
Our Lady of the Lake University 2000 — 2001
MBA
Texas State University-San Marcos 1979 — 1983
BBA, Computer Information Systems
USAA May 1989 - Present
Lutheran General Hospital March 1987 - May 1989
Gerald A. Parker, P.C. and MP Computer Systems November 1985 - March 1987
MTECH June 1983 - November 1985
Skills
Disaster Recovery, IT Operations, Project Management, ITIL, Data Center, Business Continuity, Enterprise Software, Management, System Administration, Information Technology, IT Management, SDLC, IT Strategy, PMP, Networking, Enterprise Architecture, Vendor Management
Education
Our Lady of the Lake University 2000 — 2001
MBA
Texas State University-San Marcos 1979 — 1983
BBA, Computer Information Systems
Mac Etugbo, CFP ®'s USAA Experience May 2010 - Present
Job Executive Director, Investments Product Management at USAA
Industry Financial Services
Experience
USAA May 2010 - Present
USAA October 2006 - May 2010
USAA January 2001 - October 2006
USAA May 1994 - January 2001
United States Air Force May 1986 - January 1994
Skills
Mutual Funds, Financial Advisory, Management, Insurance, Financial Services, Risk Management, Strategic Financial..., Retirement, Investments, Cross-functional Team..., Series 7, Series 65, Series 24, Series 4, Series 63, Series 99
Education
University of the Incarnate Word 1992 — 1995
Masters, Management
Park University 1988 — 1992
Bachelors, Public Administration
USAA May 2010 - Present
USAA October 2006 - May 2010
USAA January 2001 - October 2006
USAA May 1994 - January 2001
United States Air Force May 1986 - January 1994
Skills
Mutual Funds, Financial Advisory, Management, Insurance, Financial Services, Risk Management, Strategic Financial..., Retirement, Investments, Cross-functional Team..., Series 7, Series 65, Series 24, Series 4, Series 63, Series 99
Education
University of the Incarnate Word 1992 — 1995
Masters, Management
Park University 1988 — 1992
Bachelors, Public Administration
Sandra Opiela's USAA Experience January 1996 - September 2009
Job Training & Support Coordinator at VSP Vision Care
Industry Insurance
Experience
VSP Vision Care May 2011 - Present
The Hartford Insurance Group March 2010 - May 2011
USAA January 1996 - September 2009
Skills
Underwriting, General Insurance, Health Insurance, Property & Casualty..., Commercial Insurance, Professional Liability, Disability Insurance, Claims Management, Customer Service
Education
Penn State University 1977 — 1981
BFA, Fine Arts
VSP Vision Care May 2011 - Present
The Hartford Insurance Group March 2010 - May 2011
USAA January 1996 - September 2009
Skills
Underwriting, General Insurance, Health Insurance, Property & Casualty..., Commercial Insurance, Professional Liability, Disability Insurance, Claims Management, Customer Service
Education
Penn State University 1977 — 1981
BFA, Fine Arts
Albert Titus's USAA Experience August 2010 - Present
Job Director Diversity Management at USAA
Industry Retail
Experience
USAA August 2010 - Present
Lowe's January 2004 - August 2010
Fleming Company June 1998 - September 2000
Richfood November 1997 - April 1998
GTE Directories 1992 - 1997
Skills
Deferred Compensation, Leadership, Human Resources, Talent Management, Employee Relations, Labor Relations
Education
Park University
Social Psychology
USAA August 2010 - Present
Lowe's January 2004 - August 2010
Fleming Company June 1998 - September 2000
Richfood November 1997 - April 1998
GTE Directories 1992 - 1997
Skills
Deferred Compensation, Leadership, Human Resources, Talent Management, Employee Relations, Labor Relations
Education
Park University
Social Psychology
Fawn Bevineau, PMP's USAA Experience March 2010 - Present
Job Real Estate Agent at Keller Williams Realty, Inc.
Industry Real Estate
Experience
Keller Williams Realty, Inc. February 2015 - Present
USAA March 2010 - Present
Madame Makeup and Hair November 2005 - Present
Gold's Gym December 2010 - October 2014
IMS Health February 2007 - March 2009
IMS Government Solutions February 2007 - March 2009
MAC Cosmetics October 2002 - October 2005
Skills
Government, Customer Service, SQL, Visio, Project Management, Software Documentation, Database Administration, Analysis, Microsoft Office, Requirements Analysis, Budgets, Teamwork, Databases, Operations Management, Leadership, Management, Team Building, Process Improvement, Business Analysis, Program Management
Education
Texas A&M University 2014 — 2016
Master of Business Administration (M.B.A.), Finance, General
Park University 2006 — 2008
BS, Business Management
Park University 2005 — 2008
B.S., Business Management
Keller Williams Realty, Inc. February 2015 - Present
USAA March 2010 - Present
Madame Makeup and Hair November 2005 - Present
Gold's Gym December 2010 - October 2014
IMS Health February 2007 - March 2009
IMS Government Solutions February 2007 - March 2009
MAC Cosmetics October 2002 - October 2005
Skills
Government, Customer Service, SQL, Visio, Project Management, Software Documentation, Database Administration, Analysis, Microsoft Office, Requirements Analysis, Budgets, Teamwork, Databases, Operations Management, Leadership, Management, Team Building, Process Improvement, Business Analysis, Program Management
Education
Texas A&M University 2014 — 2016
Master of Business Administration (M.B.A.), Finance, General
Park University 2006 — 2008
BS, Business Management
Park University 2005 — 2008
B.S., Business Management
Harry Deeter's USAA Experience February 2008 - March 2009
Job Veteran of Multiple Industries
Industry International Trade and Development
Experience
NCR Corporation February 2011 - October 2012
Forum Systems Group, LLC June 2008 - January 2010
USAA February 2008 - March 2009
PDI, Inc August 2003 - December 2006
Trademate, Inc. August 1996 - March 2003
Cashville Systems Corporation July 1991 - December 2001
Baxter January 1988 - April 1991
NCR Corporation December 1984 - January 1988
Skills
Start-ups, Management Consulting, Business Planning, P&L Management, Contract Negotiation, Sales Management, Marketing Strategy, Online Marketing, Leadership, Sales Operations, Training, Marketing, Sales, Entrepreneurship, CRM, Management, Business Development
Education
St. Mary's University 1987 — 1993
MBA
Penn State University 1980 — 1984
BS
NCR Corporation February 2011 - October 2012
Forum Systems Group, LLC June 2008 - January 2010
USAA February 2008 - March 2009
PDI, Inc August 2003 - December 2006
Trademate, Inc. August 1996 - March 2003
Cashville Systems Corporation July 1991 - December 2001
Baxter January 1988 - April 1991
NCR Corporation December 1984 - January 1988
Skills
Start-ups, Management Consulting, Business Planning, P&L Management, Contract Negotiation, Sales Management, Marketing Strategy, Online Marketing, Leadership, Sales Operations, Training, Marketing, Sales, Entrepreneurship, CRM, Management, Business Development
Education
St. Mary's University 1987 — 1993
MBA
Penn State University 1980 — 1984
BS
Raeonda Ford's USAA Experience September 1999 - Present
Job Claims Adjuster at USAA
Industry Insurance
Experience
USAA September 1999 - Present
JC Penney October 2010 - June 2012
Rainbow Sales Distributing Inc. October 2010 - May 2011
Skills
Negotiation, Customer Service, Strategic Planning, Microsoft Office, Team Building, Marketing, Sales, Insurance, Leadership, Teaching, Outlook
Education
Pasco-Hernando Community College 2012 — 2015
USAA September 1999 - Present
JC Penney October 2010 - June 2012
Rainbow Sales Distributing Inc. October 2010 - May 2011
Skills
Negotiation, Customer Service, Strategic Planning, Microsoft Office, Team Building, Marketing, Sales, Insurance, Leadership, Teaching, Outlook
Education
Pasco-Hernando Community College 2012 — 2015
Patrick McConomy's USAA Experience August 2005 - April 2007
Job
Industry
Experience
PwC May 2012 - Present
PricewaterhouseCoopers June 2007 - July 2009
USAA August 2005 - April 2007
Primus Telecommunications, Inc January 2004 - July 2005
Pennsylvania Public Utility Commission January 2001 - January 2002
Skills
Cloud Computing, Telecommunications, Leadership, Project Management, Training, Finance, Human Resources, Management, Policy, Program Management
Education
Penn State University 1997 — 2001
BA, International Politics
PwC May 2012 - Present
PricewaterhouseCoopers June 2007 - July 2009
USAA August 2005 - April 2007
Primus Telecommunications, Inc January 2004 - July 2005
Pennsylvania Public Utility Commission January 2001 - January 2002
Skills
Cloud Computing, Telecommunications, Leadership, Project Management, Training, Finance, Human Resources, Management, Policy, Program Management
Education
Penn State University 1997 — 2001
BA, International Politics
Tracy DeCock's USAA Experience January 1992 - Present
Job Analyst at USAA
Industry Human Resources
Experience
USAA January 1992 - Present
Skills
Business Analysis, Vendor Management, Testing, Software Quality..., Requirements Analysis, Integration
Education
Our Lady of the Lake University 1999 — 2002
BS, Computer Information Systems
USAA January 1992 - Present
Skills
Business Analysis, Vendor Management, Testing, Software Quality..., Requirements Analysis, Integration
Education
Our Lady of the Lake University 1999 — 2002
BS, Computer Information Systems
Steve Ruiz's USAA Experience November 1992 - Present
Job Operations Manager at USAA
Industry Financial Services
Experience
USAA November 1992 - Present
Skills
Insurance, Call Center, Underwriting, Process Improvement, Series 63, Operations Management, Customer Experience, Banking, Team Building, Change Management, Customer Service, Leadership, Coaching, Credit, Sales, Training, Strategic Planning, Project Management, Program Management, Management, Loans, Financial Services, Cross-functional Team..., Call Centers, Business Process...
Education
Our Lady of the Lake University 1999 — 2001
MBA, Finance & International Business
Texas A&M University-Corpus Christi 1990 — 1992
Bachelor of Arts (BA), Communication Arts
USAA November 1992 - Present
Skills
Insurance, Call Center, Underwriting, Process Improvement, Series 63, Operations Management, Customer Experience, Banking, Team Building, Change Management, Customer Service, Leadership, Coaching, Credit, Sales, Training, Strategic Planning, Project Management, Program Management, Management, Loans, Financial Services, Cross-functional Team..., Call Centers, Business Process...
Education
Our Lady of the Lake University 1999 — 2001
MBA, Finance & International Business
Texas A&M University-Corpus Christi 1990 — 1992
Bachelor of Arts (BA), Communication Arts
Anissa Minica's USAA Experience February 1995 - October 2001
Job Sales Consultant at glo Professional
Industry Health, Wellness and Fitness
Experience
glo Professional July 2014 - Present
Frost Bank December 2007 - April 2014
Jeanettes Hair and Day Spa October 2004 - December 2007
Isabelle's European Day Spa February 2001 - October 2004
USAA February 1995 - October 2001
Skills
Consumer Lending, Lines Of Credit, Retail Banking, Loans, Cross Selling, Banking, Chemical Peels, Personal Banking, Customer Service, Mortgage Lending, Construction Loans, Credit Cards, Sales, IPL, Microdermabrasion, Laser Hair Removal, Eyelash Extensions, Eyelash & Eyebrow..., Facials, Makeup Artistry, Waxing, Brazilian Waxing, eyebrow, Skin, Relationship Management, Account Management, Commercial Banking, Cash Management, Commercial Lending, Credit, Credit Analysis, Credit Risk, Finance, Financial Modeling, Cosmetics, Sales Management, Team Building, Skin Care, Beauty Industry, Management, Marketing Strategy, Microsoft Excel, Underwriting, Retail, Spa, Real Estate, Sales Operations, Leadership, Strategic Planning, Microsoft Office
Education
Texas Laser and Aesthetic Training Academy 2014 — 2014
Laser Technician, Laser, IPL
San Antonio College 1997 — 1997
Business Administration and Management, General
Palo Alto College 1995 — 1997
Business Administration and Management, General
Ira Clark School Cosmetology/Aesthetics 1996 — 1996
Aesthetician, Master Aesthetician/Esthetician
glo Professional July 2014 - Present
Frost Bank December 2007 - April 2014
Jeanettes Hair and Day Spa October 2004 - December 2007
Isabelle's European Day Spa February 2001 - October 2004
USAA February 1995 - October 2001
Skills
Consumer Lending, Lines Of Credit, Retail Banking, Loans, Cross Selling, Banking, Chemical Peels, Personal Banking, Customer Service, Mortgage Lending, Construction Loans, Credit Cards, Sales, IPL, Microdermabrasion, Laser Hair Removal, Eyelash Extensions, Eyelash & Eyebrow..., Facials, Makeup Artistry, Waxing, Brazilian Waxing, eyebrow, Skin, Relationship Management, Account Management, Commercial Banking, Cash Management, Commercial Lending, Credit, Credit Analysis, Credit Risk, Finance, Financial Modeling, Cosmetics, Sales Management, Team Building, Skin Care, Beauty Industry, Management, Marketing Strategy, Microsoft Excel, Underwriting, Retail, Spa, Real Estate, Sales Operations, Leadership, Strategic Planning, Microsoft Office
Education
Texas Laser and Aesthetic Training Academy 2014 — 2014
Laser Technician, Laser, IPL
San Antonio College 1997 — 1997
Business Administration and Management, General
Palo Alto College 1995 — 1997
Business Administration and Management, General
Ira Clark School Cosmetology/Aesthetics 1996 — 1996
Aesthetician, Master Aesthetician/Esthetician
Geri McIntee's USAA Experience 1989 - 2005
Job Casualty Litigation Examiner at Chubb
Industry Insurance
Experience
Chubb 2005 - Present
USAA 1989 - 2005
Skills
Casualty Insurance, Commercial Insurance, Liability, Claims Management, Property & Casualty..., Risk Management, General Insurance, Insurance, Legal Liability, Underwriting
Education
Pacific Lutheran University
Master of Business Administration (M.B.A.)
St. Cloud State University
Bachelor’s Degree, English/German
Chubb 2005 - Present
USAA 1989 - 2005
Skills
Casualty Insurance, Commercial Insurance, Liability, Claims Management, Property & Casualty..., Risk Management, General Insurance, Insurance, Legal Liability, Underwriting
Education
Pacific Lutheran University
Master of Business Administration (M.B.A.)
St. Cloud State University
Bachelor’s Degree, English/German
Jennifer Cardenas's USAA Experience 2004 - 2006
Job
Industry Information Technology and Services
Experience
TASC, Inc. May 2010 - November 2014
TASC, Inc. May 2006 - May 2010
USAA 2004 - 2006
Skills
Program Financial..., DoD, National Security, Intelligence, Requirements Analysis, Intelligence Analysis, Government, Management, Analysis, Government Contracting, Air Force, Security Clearance, Integration, Computer Security, Information Assurance, Top Secret, Leadership, Strategic Planning, Human Resources, Defense, Training
Education
Texas A&M University-Kingsville 2001 — 2003
BBA, Management
Palo Alto College
Associate's Degree, Agribusiness
TASC, Inc. May 2010 - November 2014
TASC, Inc. May 2006 - May 2010
USAA 2004 - 2006
Skills
Program Financial..., DoD, National Security, Intelligence, Requirements Analysis, Intelligence Analysis, Government, Management, Analysis, Government Contracting, Air Force, Security Clearance, Integration, Computer Security, Information Assurance, Top Secret, Leadership, Strategic Planning, Human Resources, Defense, Training
Education
Texas A&M University-Kingsville 2001 — 2003
BBA, Management
Palo Alto College
Associate's Degree, Agribusiness
Rhonda Price Kieper's USAA Experience January 1997 - October 2002
Job
Industry Internet
Experience
ILuvBatteries 2013 - Present
USAA January 1997 - October 2002
Education
Florida SBDC Network at USF 2015 — 2015
Entrepreneurship Certificate Program, Entrepreneurship/Entrepreneurial Studies
University of South Florida 1992 — 1995
Bachelor's Degree, Psychology, Biology
Pasco-Hernando State College 1989 — 1992
Associate's Degree, Business Administration, Management and Operations, Biology
ILuvBatteries 2013 - Present
USAA January 1997 - October 2002
Education
Florida SBDC Network at USF 2015 — 2015
Entrepreneurship Certificate Program, Entrepreneurship/Entrepreneurial Studies
University of South Florida 1992 — 1995
Bachelor's Degree, Psychology, Biology
Pasco-Hernando State College 1989 — 1992
Associate's Degree, Business Administration, Management and Operations, Biology
Leya Bralich's USAA Experience July 2006 - July 2007
Job BSA Audit Section Manager at Huntington National Bank
Industry Banking
Experience
Huntington National Bank July 2012 - Present
Washington Financial Bank June 2010 - July 2012
BNY Mellon August 2007 - June 2010
USAA July 2006 - July 2007
First National Bank of Pennsylvania May 2004 - July 2006
First National Bank of Pennsylvania March 2002 - May 2004
Skills
Bank Secrecy Act, AML, OFAC, Compliance, Risk, USA PATRIOT Act, Financial Risk, Operational Risk, KYC, Operational Risk..., Risk Management, Internal Audit, Anti Money Laundering, Branch Banking, Loans, Risk Assessment, Due Diligence, Regulations, Auditing, Banking, Fraud, Investigation, Securities, Credit, Credit Risk, Financial Services, Training
Education
Penn State University 2001 — 2003
B.S, Business Administration
Penn State University 1999 — 2001
A.A, Business Administration
Huntington National Bank July 2012 - Present
Washington Financial Bank June 2010 - July 2012
BNY Mellon August 2007 - June 2010
USAA July 2006 - July 2007
First National Bank of Pennsylvania May 2004 - July 2006
First National Bank of Pennsylvania March 2002 - May 2004
Skills
Bank Secrecy Act, AML, OFAC, Compliance, Risk, USA PATRIOT Act, Financial Risk, Operational Risk, KYC, Operational Risk..., Risk Management, Internal Audit, Anti Money Laundering, Branch Banking, Loans, Risk Assessment, Due Diligence, Regulations, Auditing, Banking, Fraud, Investigation, Securities, Credit, Credit Risk, Financial Services, Training
Education
Penn State University 2001 — 2003
B.S, Business Administration
Penn State University 1999 — 2001
A.A, Business Administration
Tracy DeCock's USAA Experience March 1998 - Present
Job Analyst at USAA
Industry Financial Services
Experience
USAA March 1998 - Present
USAA 1992 - Present
Education
Our Lady of the Lake University 1998 — 2002
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
Palo Alto College 1989 — 1998
USAA March 1998 - Present
USAA 1992 - Present
Education
Our Lady of the Lake University 1998 — 2002
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
Palo Alto College 1989 — 1998
Allan Boband's USAA Experience November 2006 - May 2008
Job Information Security Engineer
Industry Information Technology and Services
Experience
Administrative Office of the U. S. Courts July 2014 - Present
General Dynamics Information Technology August 2012 - July 2014
North American Aircraft Services November 2011 - August 2012
General Dynamics - Advanced Information Systems January 2010 - November 2011
HEI Systems and Solutions June 2008 - January 2010
USAA November 2006 - May 2008
General Dynamics - Advanced Information Systems April 1998 - November 2006
CSC 1995 - 1998
Skills
Computer Security, CISSP, Information Security
Education
Park University 2005 — 2006
Bachelor, Management / Information Systems, Cum Laude
Administrative Office of the U. S. Courts July 2014 - Present
General Dynamics Information Technology August 2012 - July 2014
North American Aircraft Services November 2011 - August 2012
General Dynamics - Advanced Information Systems January 2010 - November 2011
HEI Systems and Solutions June 2008 - January 2010
USAA November 2006 - May 2008
General Dynamics - Advanced Information Systems April 1998 - November 2006
CSC 1995 - 1998
Skills
Computer Security, CISSP, Information Security
Education
Park University 2005 — 2006
Bachelor, Management / Information Systems, Cum Laude
Rebecca Serrano's USAA Experience February 2015 - Present
Job Project Management with strong emphasis on Call Center Management, Workforce Management, and Underwriting
Industry Banking
Experience
USAA February 2015 - Present
USAA September 2013 - February 2015
Kforce Inc April 2013 - August 2013
Robert Half International January 2012 - December 2012
Wells Fargo Home Mortgage May 2010 - October 2011
Wells Fargo Home Mortgage May 2009 - April 2010
Wells Fargo Home Mortgage November 2007 - May 2009
Wells Fargo Home Mortgage July 2006 - October 2007
Comcast Cable Corporation June 2000 - July 2006
Comcast Cable Corporation October 1999 - June 2000
Skills
Process Improvement, Call Center, Change Management, Management, Mortgage Lending, Project Management, Team Building, Loss Mitigation, Loan Servicing, Quality Assurance, Budgets, Customer Service, Strategic Planning, Credit, Banking, Team Management, Forecasting, Loans, Underwriting, Vendor Management, Analysis, Call Centers, Sales
Education
Patten University
Business Administration, Management and Operations
USAA February 2015 - Present
USAA September 2013 - February 2015
Kforce Inc April 2013 - August 2013
Robert Half International January 2012 - December 2012
Wells Fargo Home Mortgage May 2010 - October 2011
Wells Fargo Home Mortgage May 2009 - April 2010
Wells Fargo Home Mortgage November 2007 - May 2009
Wells Fargo Home Mortgage July 2006 - October 2007
Comcast Cable Corporation June 2000 - July 2006
Comcast Cable Corporation October 1999 - June 2000
Skills
Process Improvement, Call Center, Change Management, Management, Mortgage Lending, Project Management, Team Building, Loss Mitigation, Loan Servicing, Quality Assurance, Budgets, Customer Service, Strategic Planning, Credit, Banking, Team Management, Forecasting, Loans, Underwriting, Vendor Management, Analysis, Call Centers, Sales
Education
Patten University
Business Administration, Management and Operations
Tracey Badbada's USAA Experience 1991 - 1995
Job CoOwner at Southern Metalwork and Design
Industry Airlines/Aviation
Experience
Southern Metalwork and Design June 2003 - Present
ST Aerospace May 2009 - July 2012
USAA 1991 - 1995
Skills
Airlines, Microsoft Excel, Strategic Planning, Negotiation, Spreadsheets, Invoicing
Education
Palo Alto College
Human Resources Management and Services, Junior
Southern Metalwork and Design June 2003 - Present
ST Aerospace May 2009 - July 2012
USAA 1991 - 1995
Skills
Airlines, Microsoft Excel, Strategic Planning, Negotiation, Spreadsheets, Invoicing
Education
Palo Alto College
Human Resources Management and Services, Junior
leilani samson's USAA Experience January 2013 - Present
Job help desk at USAA
Industry Information Technology and Services
Dorothy Fernandez's USAA Experience February 2005 - May 2011
Job Student at Grand Canyon University
Industry Medical Practice
Experience
Best Western International January 2011 - January 2014
USAA February 2005 - May 2011
JCPenney May 2001 - January 2007
Education
Grand Canyon University 2012 — 2014
nursing
Paradise Valley Community College 2008 — 2012
Best Western International January 2011 - January 2014
USAA February 2005 - May 2011
JCPenney May 2001 - January 2007
Education
Grand Canyon University 2012 — 2014
nursing
Paradise Valley Community College 2008 — 2012
Vanessa Huffman's USAA Experience February 2014 - Present
Job Claims Adjuster
Industry Insurance
Experience
USAA February 2014 - Present
Progressive Insurance May 2008 - February 2014
Progressive Insurance May 2008 - February 2014
Progressive Insurance February 2006 - May 2008
Petco August 2005 - February 2006
Capitol Wings March 2003 - August 2005
Trajen FBO Network February 2001 - March 2003
Four Seasons Hotel August 2000 - February 2001
Skills
Training in research..., Proficient in Microsoft..., Proficient in..., Familiar with TSA...
Education
Park University 2011 — 2013
Bachelor of Science, Social Psychology- focus in Industrial/Organizational Psychology
USAA February 2014 - Present
Progressive Insurance May 2008 - February 2014
Progressive Insurance May 2008 - February 2014
Progressive Insurance February 2006 - May 2008
Petco August 2005 - February 2006
Capitol Wings March 2003 - August 2005
Trajen FBO Network February 2001 - March 2003
Four Seasons Hotel August 2000 - February 2001
Skills
Training in research..., Proficient in Microsoft..., Proficient in..., Familiar with TSA...
Education
Park University 2011 — 2013
Bachelor of Science, Social Psychology- focus in Industrial/Organizational Psychology
Jonathan Casillas's USAA Experience August 2014 - Present
Job Financial Foundation Associate in Consumer Lending
Industry Financial Services
Experience
USAA August 2014 - Present
Wells Fargo May 2014 - August 2014
Wells Fargo September 2013 - May 2014
Skills
Customer Service, Microsoft Office, Microsoft Excel, Sales, Microsoft Word, PowerPoint
Education
Texas A&M University San Antonio 2011 — 2012
Bachelor of Business Administration (BBA), Finance, General
Palo Alto College 2008 — 2011
Associate of Arts and Sciences (AAS), Accounting
USAA August 2014 - Present
Wells Fargo May 2014 - August 2014
Wells Fargo September 2013 - May 2014
Skills
Customer Service, Microsoft Office, Microsoft Excel, Sales, Microsoft Word, PowerPoint
Education
Texas A&M University San Antonio 2011 — 2012
Bachelor of Business Administration (BBA), Finance, General
Palo Alto College 2008 — 2011
Associate of Arts and Sciences (AAS), Accounting
Rachel Espinoza's USAA Experience August 2012 - July 2013
Job Property and Casualty Agent at USAA
Industry Financial Services
Experience
USAA August 2012 - July 2013
AAA Northern California, Nevada & Utah Insurance Exchange May 2012 - August 2012
US Army January 2006 - October 2009
Skills
Administraion, Phone Etiquette, Phone Lines, Computers, Clerical, Customer Service..., Military Operations, Military Experience, Military Training, Veterans, Customer Service, Missile Defense, Air Defense
Education
Penn Foster 2014 — 2016
Associate of Science (A.S.), Medical/Clinical Assistant
Illinois Valley High School 2001 — 2005
Diploma, General Studies
USAA August 2012 - July 2013
AAA Northern California, Nevada & Utah Insurance Exchange May 2012 - August 2012
US Army January 2006 - October 2009
Skills
Administraion, Phone Etiquette, Phone Lines, Computers, Clerical, Customer Service..., Military Operations, Military Experience, Military Training, Veterans, Customer Service, Missile Defense, Air Defense
Education
Penn Foster 2014 — 2016
Associate of Science (A.S.), Medical/Clinical Assistant
Illinois Valley High School 2001 — 2005
Diploma, General Studies
Sylvia Hinojosa's USAA Experience
Job Security analyst at USAA
Industry Information Services
Experience
USAA
Skills
Information Security..., Risk Management, Security, Management
Education
Our Lady of the Lake University
Bachelor of Business Administration (BBA), Accounting
USAA
Skills
Information Security..., Risk Management, Security, Management
Education
Our Lady of the Lake University
Bachelor of Business Administration (BBA), Accounting
Vanessa Cavazos's USAA Experience November 2012 - March 2013
Job Financial Services Professional
Industry Financial Services
Experience
Generations Federal Credit Union 2013 - 2014
USAA November 2012 - March 2013
Education
Palo Alto College 2001 — 2003
Harlandale High School 1997 — 2001
Generations Federal Credit Union 2013 - 2014
USAA November 2012 - March 2013
Education
Palo Alto College 2001 — 2003
Harlandale High School 1997 — 2001
Cristina Walker's USAA Experience May 2013 - Present
Job Senior Specialist at USAA
Industry Insurance
Experience
USAA May 2013 - Present
Education
Arizona State University 2012 — 2016
Bachelor of Arts (B.A.), Justice Studies
Paradise Valley Community College 2010 — 2012
Associate of Arts (A.A.)
USAA May 2013 - Present
Education
Arizona State University 2012 — 2016
Bachelor of Arts (B.A.), Justice Studies
Paradise Valley Community College 2010 — 2012
Associate of Arts (A.A.)
Wells Fargo
Fidelity Investments
U.S. Bank
Northwestern Mutual
Wells Fargo Bank
Charles Schwab
Ameriprise Financial Services, Inc.
Citibank