USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
USAA December 2012 - Present
USAA June 2007 - December 2012
USAA February 2005 - May 2007
USAA October 2002 - January 2005
USAA January 1994 - September 2002
Skills
Team Leadership, Business Innovation, Project Management, Insurance, Operations Management, Process Improvement, Call Centers, Customer Service, Mentoring
Education
Quinnipiac University 2009 — 2011
Master's Degree, Organizational Leadership
The University of Texas at Austin 1983 — 1987
Bachelor's Degree, Advertising
USAA May 2015 - Present
USAA July 2012 - May 2015
Purdue University May 2011 - May 2012
Purdue University February 2009 - May 2012
USAA May 2011 - August 2011
Cumulus Media May 2008 - May 2011
Allstate May 2010 - August 2010
Skills
EMC Storage, SAN, Windows Server, Troubleshooting, VMware, Cisco IOS, Storage, Linux, Virtualization, Network Engineering, Cisco MDS SAN switches, NetApp
Education
Western Governors University 2012 — 2015
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance
Purdue University 2008 — 2012
B.S., Network Engineering Technology
USAA February 2015 - Present
Seminole Hard Rock Hotel & Casino Tampa April 2014 - Present
Seminole Hard Rock Hotel & Casino December 2011 - April 2014
Darden Restaurants July 2009 - January 2012
L.A.Diner October 2008 - August 2009
T.G.I. Friday's October 2007 - February 2009
TD Bank Group January 2008 - October 2008
Skills
Restaurants, Restaurant Management, Bartending, Food Service, Languages, Ukrainian, Russian, English, Microsoft Office, Quickbooks, Fast Learner, Personal Finance, Organizing, Bookkeeping, Banking, Hospitality, Invoicing, Customer Service, Hiring, Telephone Skills, Time Management, Customer Satisfaction
Education
Jim Montrym's National Mortgage Loan Originator School 2014 — 2014
Certified Mortgage Loan Originator, Banking and Finance
Raritan Valley Community College 2009 — 2011
Associate of Arts and Sciences (AAS), Accounting, GPA:3.85/4.0
Raritan Valley Community College 2007 — 2009
CPA Education Requirement Certificate, Accounting, GPA: 3.76/4.0
LVIV UNIVERSITY OF BANKING – UKRAINE 2004 — 2009
Bachelor of Science (B.S.), Banking, GPA:3.99/4.0
US Army Installation Management Command August 2015 - Present
Daily Bread Ministries February 2014 - Present
USAA August 2014 - July 2015
University of Houston January 2015 - May 2015
United States Air Force June 2012 - June 2014
United States Air Force October 2010 - May 2012
United States Air Force June 2009 - June 2010
United States Air Force June 2008 - June 2009
United States Air Force August 2007 - June 2008
United States Air Force June 2006 - August 2007
Skills
Command, Military, Program Management, Organizational..., Air Force, Leadership, Policy, Strategic Leadership, Interagency Coordination, Military Experience, National Security, Food Service, DoD, Defense, Strategic Planning, Top Secret, Operational Planning, Force Protection, Security, Hotel Management, Youth Programs, Management, Government, Security Clearance, Project Planning, Health Club Management, Government Contracting, Human Resources, Command & Control, Recreation, Team Building, Leadership Development, Operations Management, Emergency Management, Crisis Management, Leading..., Executive Management, Hospitality Management, Resilience, Executive Positions, Non-profit..., Hospitality, Active Top Secret..., Food, Employee Relations, Organizational..., Strategy
Education
University of Virginia 1982 — 1986
BA, American Government
Purdue University 1989 — 1991
Master of Science (M.S.), Hospitality Management
Center for Creative Leadership 2012 — 2012
Leading for Organizational Impact
USAF Air War College 2004 — 2005
Master of Strategic Studies, National Security Policy Studies
USAF Air Command and Staff College 1999 — 2000
Master of Military Operational Art and Science, Military Operational Art and Science/Studies
Self-employed June 2005 - Present
University of Phoenix 2005 - Present
Northwest Arkansas Community College 2009 - 2012
Pikes Peak Community College 2005 - 2007
USAA 1991 - 2004
Skills
Instructional Design, Adult Education, E-Learning, Curriculum Design, Curriculum Development, Higher Education, Leadership Development, Public Speaking, Staff Development, Coaching, Career Counseling
Education
Regis University 2000 — 2002
Master of Liberal Science, Language and Communications
Regis University 1992 — 1995
Bachelor of Science, Business Management
USAA April 2004 - Present
Skills
Insurance, Integration, Management, Requirements Analysis, Project Management, Strategic Planning, Property & Casualty..., Process Improvement, Team Building, Change Management, Coaching, Training
Education
Regis University 2011 — 2013
Master's degree, Organizational Leadership
Regis University 2009 — 2013
Bachelor's degree, Organizational Behavior Studies
USAA June 2015 - Present
Purdue University October 2014 - Present
Purdue University September 2013 - December 2014
ArcelorMittal May 2014 - August 2014
Schultz Floral and Gifts March 2011 - August 2012
USG June 2012 - July 2012
Skills
HTML 5, HTML, CSS, JavaScript, PHP, SQL, VB.NET, SSRS, ASP.NET, ASP, C++, Java, Microsoft SQL Server, InDesign, Visual Studio, Dreamweaver, Microsoft Exchange, Customer Service, Photoshop, Teamwork, Microsoft Office, Microsoft Excel, Research, Social Media, Public Speaking, English, Microsoft Word, PowerPoint
Education
Purdue University 2012 — 2016
Bachelor's degree, Computer Graphics Technology
Self Employed July 2015 - Present
Travelers Insurance December 2008 - July 2015
Cunningham Lindsey November 2007 - July 2008
USAA May 2001 - October 2007
Skills
Property & Casualty..., Insurance, Financial Risk, Commercial Insurance, Liability, Casualty, General Insurance, Claim, Commercial Lines, Claims Management, Reinsurance, Subrogation
Education
Regis University
Accounting
University of Arizona
Accounting
Nologe LLC January 2011 - Present
Banorte June 2015 - Present
Fannie Mae September 2014 - April 2015
USAA January 2014 - September 2014
USAA September 2013 - January 2014
USAA January 2013 - August 2013
Whataburger June 2011 - November 2012
Horizon Blue Cross Blue Shield of New Jersey January 2011 - August 2011
Daman Consulting May 2009 - January 2011
USAA May 2009 - January 2011
Skills
Business Intelligence, Data Modeling, Data Warehousing, Data Governance, Data Integration, Enterprise Architecture, ETL, Master Data Management, Data Management, Metadata Management, Data Warehouse..., Program Management, Information Management, Big Data, SDLC, Data Architecture, Data Quality, Analytics, Agile Methodolgy, NoSQL, Agile Methodologies
Education
Regis University 2001 — 2004
MS, Computer Information Technology
Valparaiso University 1984 — 1988
BS, Computer Science
USAA May 2015 - Present
USAA April 1998 - April 2015
Education
Queens College
Paralegal Studies, Continuing Education
USAA October 2013 - Present
USAA June 2013 - October 2013
USAA March 2011 - June 2013
USAA November 2002 - March 2011
Skills
Coaching, Teaching/mentoring, Innovation, Team Leadership, Personal Lines Insurance, Organizational Behavior, Conflict Management, Time Management, Resume Writing, PowerPoint, Microsoft Excel, Writing, Grammar, APA, Creative Strategy, Insurance, Instructor-led Training, MS Project, Leadership, Management, Training, Instructional Design, Organizational..., Research, Public Speaking, Team Building, Call Centers, Training Delivery, Employee Training, Workshop Facilitation, Performance Management, Conflict Resolution, Adult Education, Leadership Development, Technical Writing, Employee Relations, Strategic Planning, Change Management, Employee Engagement, Customer Satisfaction, Teaching, Customer Service, Microsoft Word, Learning Management, Executive Coaching
Education
Regis University 2011 — 2014
Master of Science, Organizational Leadership, 3.99
Regis University 2006 — 2010
Bachelor of Arts, Communication, 3.99
USAA September 2011 - Present
Strategic Staffing Solutions 2011 - Present
Ever Bank May 2010 - August 2011
HAVI Global Solutions May 2009 - May 2010
BBVA Compass December 2008 - May 2009
Skills
.NET, Agile & Waterfall..., SharePoint, Web Services, XML, SQL, Salesforce.com, Systems Analysis, SharePoint Designer, REST, JavaScript, Business Intelligence, Visual Studio, jQuery, Custom Web Parts, Requirements Analysis, Microsoft SQL Server, SOAP
Education
Regis University 2013 — 2014
Master of Science (MS), Systems Engineering, Cumulative GPA - 4.0
Regis University 2013 — 2014
Graduate Certificate, Storage Area Networks, Cumulative GPA - 4.0
University of Houston-Clear Lake 2007 — 2009
Bachelor of Science (B.S.), Computer Information Systems
San Jacinto College 2005 — 2007
Associate's degree, Mathematics
PAX Financial Group, LLC, A Registered Investment Advisor March 2010 - Present
USAA January 2008 - February 2010
MassMutual Financial Group March 2006 - January 2008
Skills
Wealth Management, Investments, Retirement Planning, Investment Strategies, Strategic Financial..., Portfolio Management, Mutual Funds, Retirement, Investment Management, Financial Advisory, Series 7, Alternative Investments, Wealth, Financial Analysis, Securities, Certified Financial..., 401k Rollovers, 529 Plans, Term Life Insurance, Health Insurance, College Education..., Budgeting, Fiduciary, Social Security, Indexed Annuities, Legacy Giving, Asset Management, Disability Insurance, Group Insurance, Cash Management
Education
University of the Incarnate Word
Master of Arts (M.A.), Education
Rice University 1995 — 1999
Bachelor’s Degree
Transamerica March 2014 - Present
USAA January 2010 - July 2011
Deluxe Corporation February 2004 - January 2010
Prime Hospitality May 2001 - January 2004
Southern Bells Incorporated July 1997 - August 2000
Education
Regis University 2011 — 2012
Communications
Axia College 2009 — 2010
Associates Degree, Foundations of Business
BW Systems August 2013 - Present
Discover Goodwill of Southern and Western Colorado May 2010 - July 2013
Goodwill Industries of Colorado Springs November 2002 - May 2010
Goodwill Industries of Colorado Springs October 1996 - August 2002
USAA 1989 - 1996
Ent Federal Credit Union 1986 - 1989
Skills
Budgets, Risk Management, Accounting, Leadership, Strategic Planning, Nonprofits, Team Building, Management, Process Improvement, Microsoft Excel, Microsoft Office
Education
Regis University 1991 — 1997
Bachelor of Science, Professional Accounting
USAA February 2013 - Present
Rasmussen College July 2008 - June 2012
Bandit Troop 1/4 CAV Family Readiness Group July 2009 - October 2011
Wal-Mart January 2007 - May 2007
US Navy July 2006 - November 2006
Acquisition Title Co. December 2005 - July 2006
Skeet's Bar B Que January 2005 - July 2006
McDonald's Corporation December 2003 - January 2005
Skills
Microsoft Windows XP, Microsoft Office 2007, Accounts Payable, Account Reconciliation, Accounts Receivable, US GAAP, IFRS, QuickBooks, Payroll Taxes, Income Tax, Sales
Education
Regis University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Rasmussen College 2008 — 2012
Bachelor's degree, Accounting, 3.6
Dunnellon High School 2002 — 2006
High School Diploma, Graduated with Honors
USAA June 1997 - July 2013
Skills
Casualty Claims, Insurance, Liability, Casualty, Property, Claim, Claim Investigation, Property Damage, Homeowners, Liability Analysis, Accident, Excess
Education
Regis University 2005 — 2007
UCCS 1989 — 1993
Bachelor of Arts (B.A.), Psychology
University of New Haven December 2013 - Present
PepsiCo October 2012 - December 2013
USAA February 2011 - May 2012
UnitedHealth Group October 2006 - February 2011
Western Connecticut State University January 2000 - November 2006
MCI Corporation January 1998 - January 2000
LaGuardia Community College January 1992 - January 1998
Chunghwa Telecom January 1990 - January 1992
Skills
SDLC, Databases, Integration, Software Development, XML, Web Services, Java, Oracle, Business Process, Project Management, Testing, Enterprise Software, SQL, Software Project..., Agile Methodologies, Vendor Management, Leadership, Business Intelligence, DB2, Data Warehousing, Process Improvement
Education
City University of New York-Queens College 1987 — 1990
MS, Computer Science
Soochow University 1983 — 1987
BS, Business Mathematic
USAA June 2013 - Present
Purdue University November 2011 - January 2013
Forward Edge 2011 - 2011
Walmart May 2010 - August 2010
Papa Johns May 2009 - August 2009
Towne Properties May 2007 - August 2008
Skills
Python, Linux, MySQL, Java, C++, Solaris, VMware ESX, Security, Windows, XP, Computer Science, Algorithms, C, Programming, Distributed Systems
Education
Purdue University 2009 — 2013
Bachelor's degree, Computer Science, Senior
USAA January 2013 - Present
USAA November 2012 - December 2012
Digital Defense, Inc. January 2012 - November 2012
Pearson August 2011 - January 2012
Harland Clarke December 2006 - August 2011
Pearson Assessments (formerly Harcourt Assessment) 2003 - 2006
The USAA Educational Foundation 1998 - 2002
USAA 1997 - 1998
Friedrich Air Conditioning 1980 - 1995
O'Krent Fabrics 1976 - 1980
Skills
Creativity, Direct Marketing, Product Marketing, Marketing Strategy, Marketing Communications, Marketing, Strategic Planning, Email Marketing, B2B, Competitive Analysis, Social Media Marketing, Lead Generation, Account Management, Integrated Marketing, Project Management, Online Advertising, Market Research, Strategic Partnerships, New Business Development, Product Management, Advertising, B2B Marketing, Multi-channel Marketing, Marketing Management, Social Media, Copywriting, Web Analytics, Public Relations, Sales Presentations, Market Planning, Internal Communications, Marketing Research, Strategic Communications, Product Development, Online Marketing, Direct Mail, Leadership, Program Management, Budgets, Creative Direction, CRM, Social Networking, SEO, Management, Sales, Sales Operations, Newsletters
Education
Purdue University
BA, Art Education, French, English
UCCS FAMILY DEVELOPMENT CENTER August 2013 - Present
Self-employed 2010 - 2013
CSAA Insurance Group September 2007 - April 2010
USAA October 1991 - September 2007
Skills
all lines of property..., type 40 wpm, familiar..., early childhood teacher..., currently hold an...
Education
Regis University 1998 — 2002
Bachelor's degree, Business Administration w/ an insurance emphasis
University of Maryland branch / Okinawa Japan 1989 — 1991
Texas Instruments April 2014 - Present
Texas Instruments July 2012 - April 2014
Texas Instruments July 2011 - July 2012
Texas Instruments July 2010 - July 2011
Texas Instruments September 2009 - July 2010
Deutsche Bank June 2008 - September 2008
USAA January 2005 - July 2007
Skills
Mergers, Negotiation, Accounting, Valuation, Analysis, Finance, Supply Chain Management, GAAP, Data Analysis, Strategic Financial..., Competitive Analysis, Corporate Finance, Financial Modeling, Mergers & Acquisitions, Business Analysis, Budgets, Business Process..., Strategy, Financial Analysis, Management, Financial Planning, Leadership, Management Consulting, Project Management
Education
Rice University 2007 — 2009
MBA, Finance, Accounting
The University of Texas at Austin - The Red McCombs School of Business 2002 — 2004
BBA, Finance, Accounting
Urban Lending Solutions February 2013 - Present
USAA June 2009 - February 2013
Citifinancial Consumer Finance India Ltd August 2006 - June 2009
Skills
Credit, Mortgage Lending, Loans, Underwriting, Consumer Lending, Wealth Management, Credit Analysis, Insurance, Mortgage Banking, Credit Risk, Cross Selling, Customer Service, Finance, Financial Risk, Financial Services, Leadership, Loan Origination, Management, Refinance, Residential Mortgages
Education
Radford University 2000 — 2004
Bachelor of Business Administration (BBA), Business Administration and Management, General
Northrop Grumman Corporation March 2015 - Present
ULTA Beauty June 2014 - February 2015
USAA January 2013 - October 2013
US Navy July 2004 - April 2012
Skills
Navy, Military, Security Clearance, Military Experience, DoD, Force Protection, Military Operations, Weapons, Command, Defense, Radar, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Administrative..., Clerical Skills, Receptionist Duties, Filing, Job Scheduling, National Security, Tactics, Management, Troubleshooting
Education
Regent University 2012 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
Cheyenne Central High School 2002 — 2004
High School Diploma, High School/Secondary Diplomas and Certificates
Bausch + Lomb May 2015 - Present
Skytech Systems PC repair and services May 2005 - Present
HSBC October 2013 - January 2014
USAA April 2013 - July 2013
CGS February 2013 - April 2013
Marriott Vacations Worldwide November 2012 - January 2013
Datatech April 2012 - October 2012
L Ortega & Associates Of Tampa Bay August 2010 - March 2011
Dell November 2009 - October 2010
The Computer Hut January 2009 - September 2010
Skills
Troubleshooting, Networking, Windows Server, Windows 7, Windows, Linux, Customer Service, Computer Hardware, XP, Computer Repair, Team Leadership, Laptops, Technical Support, HP, Information Technology, Network Administration, System Administration, Software Installation, Hardware, Help Desk Support, Workstations, Wireless Networking, Antivirus, Printers, Computer Security, Operating Systems, System Deployment, Windows Vista, Windows XP
Education
Remington College-Tampa Campus 2009 — 2012
Associate's degree, Network and System Administration/Administrator
Remington College 2009 — 2011
AA degree in science, Technology and Networking
RedLine Leadership Associates October 2012 - Present
Robert C. Berger Consulting September 2000 - Present
Stevens Institute of Technology November 2012 - Present
Baseball HQ.com February 2010 - Present
The Scooter Store December 2010 - July 2012
The Scooter Store January 2008 - December 2010
The Scooter Store July 2004 - January 2008
The Scooter Store November 2002 - July 2004
USAA July 2000 - November 2002
USAA June 1999 - July 2000
Skills
Executive Coaching, Leadership Development, Organizational..., Strategic Planning, Data Analysis, Statistics, Research, Writing, Healthcare, Direct Marketing, Marketing Strategy, Marketing Research, Leadership, Coaching, Integrated Marketing, Budgets, Team Building, Business Strategy, Management, Team Leadership, Strategy, Staff Development, Training, Organizational..., Public Speaking, Time Management, Process Improvement, Performance Management, Executive Development, Program Management, Market Research, Management Consulting, Business Development, Cross-functional Team..., Marketing, Project Planning, Project Management, Analysis, Workshop Facilitation, Customer Satisfaction, Change Management, Sales, Teaching, New Business Development, Conflict Resolution, 360 Feedback, Business Process..., Lead Generation, MBTI
Education
University of Oxford 1991 — 1994
DPhil, Experimental Psychology
Rice University 1987 — 1989
MA, Cognitive Psychology
United States Air Force Academy 1974 — 1978
BS, Human Factors Engineering
USAA March 2014 - Present
ASTD Pikes Peak Chapter January 2014 - December 2014
USAA January 2011 - March 2014
USAA August 2005 - April 2011
Skills
Needs Analysis, Training Delivery, Learning Management, Performance Management, Staff Development, Blended Learning, Training, Instructor-led Training, Performance Improvement, Performance Consulting, Insurance, Organizational Learning, Adult Learning Theory, Corporate Training, CPLP, Adult Education, Leadership Development, ADDIE, Leadership, Workshop Facilitation, Employee Training, Instructional Design, Organizational..., Public Speaking, E-Learning, Organizational..., Career Development, Employee Engagement, Onboarding, Culture Change, Management Development, Talent Management, Coaching, Process Improvement, Customer Service
Education
Regis University 2003 — 2007
MA, Adult Learning
University of Washington 1996 — 1999
BA, Interdisciplinary Arts and Sciences
USAA April 2010 - Present
USAA January 2007 - October 2010
Skills
Analytics, Bookkeeping, Consulting, Project Management, Managerial Finance, New Business Development, Brand Development, Logistics Management
Education
William Paterson University of New Jersey 2003 — 2007
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Ramapo College of New Jersey 2003 — 2005
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Chesapeake Division of Child Support Enforcement March 2015 - Present
Aflac Insurance January 2012 - January 2015
USAA May 2004 - January 2010
Skills
Insurance, Property & Casualty..., Liability, Claim, Health Insurance, Underwriting, General Insurance, Legal Liability, Life Insurance, Disability Insurance, Professional Liability, Commercial Insurance, Notary Public, Outlook, Customer Service, Whole Life, Casualty, Microsoft Office, Casualty Insurance, Team Building
Education
Regent University 2013 — 2016
Bachelor's degree, Criminal Justice and Corrections
Tidewater Community College 2010 — 2013
Associate of Arts and Sciences (AAS), Paralegal Studies
USAA May 2013 - Present
Skills
Microsoft Visual Studio..., Java, C++, SQL, Oracle SQL Developer, Microsoft Office, OS X, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Visual Paradigm, Public Speaking, English, Unix, Vim
Education
Purdue University 2011 — 2015
Computer and Information Technology, Information Systems
Benet Academy 2007 — 2011
Rackspace November 2013 - Present
USAA August 2012 - November 2013
Rice University August 2011 - May 2012
Rice University June 2011 - May 2012
Rice Women's Club Lacrosse October 2010 - May 2012
Rice University June 2010 - May 2012
Rice University March 2010 - April 2010
St. John's School February 2010 - April 2010
Rice University February 2010 - March 2010
Private Residence June 2009 - August 2009
Skills
JavaScript, HTML + CSS, Photoshop, Illustrator, Java, Python, Web Design, User Experience, Human-computer..., CSS, Programming, User Interface Design, Human Factors, Web Development, Interaction Design, jQuery, HTML 5, C, Adobe Creative Suite, JSON, Scheme, Algorithms, Eclipse, Software Engineering, HTML, Mobile Applications, Object Oriented Design, Linux, Usability Testing, Wireframes, XML, LaTeX, Microsoft Office Suite, Statistics, User Interface, Objective-C, Microsoft Office
Education
Rice University 2008 — 2012
B. A, Computer Science; Human Computer Interaction
Université de Nice: Faculté de sciences and Polytech Nice-Sophia 2010 — 2010
Computer Science, Human Computer Interaction
Boy Scouts of America 2015 - Present
Travelocity 2014 - 2015
Travelocity 2013 - 2014
Expedia Inc. (hotels.com) 2009 - 2013
USAA 2008 - 2009
Dell 2007 - 2008
Dell 2005 - 2007
Amazon.com 2005 - 2005
Hewlett-Packard Company 2004 - 2004
Dell Inc. 2002 - 2003
Skills
Digital Strategy, Web Analytics, MVT, Mobile Marketing, Affiliate Marketing, Pricing, Comparison Shopping..., SEM, Paid Search Strategy, SEO, Display Advertising, Demand Side Platform, CRM, Email Marketing, E-commerce, Organic Search, Omniture, Analytics, Online Marketing, PPC
Education
Rice University 2003 — 2005
MBA, Marketing
Texas A&M University
BBA, Management Information Systems
TestAmerica December 2011 - Present
KIPP Houston November 2010 - December 2011
YES Prep Public Schools June 2010 - November 2010
Cornell Companies June 2007 - October 2010
ConocoPhillips 2007 - 2007
USAA 2004 - 2006
Skills
Financial Modeling, Forecasting, Financial Analysis, Process Improvement, Strategic Planning, Leadership, Analysis, Project Management, Finance, Analytics, Budgets, Customer Service, Business Development, Strategic Financial..., Mergers & Acquisitions
Education
Rice University 2006 — 2008
MBA, Finance
St. Mary's University 2002 — 2006
BBA, General Business & Managment Information Systems
Farmers Insurance Group of Companies January 2013 - Present
Freelance Musician August 1977 - Present
March of Dimes June 2011 - December 2013
Farmers Insurance Group of Companies December 2009 - January 2013
Farmers Insurance Group of Companies April 2006 - December 2009
USAA April 1980 - February 2006
Skills
Leadership, Strategy, Executive Management, Call Center, Insurance, Management, Call Centers, Customer Experience, Leadership Development, Casualty, Property & Casualty..., Risk Management, Program Management, Small Business, Analysis, Process Improvement, Underwriting, Vendor Management, Claims Management, Saxophone, Effective Use Of Humor, Arch Hunting in Arches..., Back Country..., Jam Sessions, Policy, Operations Management
Education
Regis University 1989 — 1994
Bachelor of Science (BS), Business Administration, Management and Operations
MacArthur High School
Wharton Business School
Insurance Executive Education Program, Insurance
USAA February 2013 - Present
United States Marine Corps (Reserves) February 2002 - Present
USAA February 2012 - February 2013
Fomo Products Inc & Comfort RX November 2009 - November 2011
Fomo Products Inc January 2006 - November 2009
Fomo Products Inc January 2004 - January 2006
General Electric Co January 2001 - January 2004
General Electric Co December 1999 - January 2001
General Electric July 1998 - December 1999
United States Marine Corps June 1997 - July 1998
Skills
Process Improvement, Six Sigma, Marketing, Strategic Planning, Cross-functional Team..., Marketing Strategy, P&L Management, Problem Solving, Team Building, Customer Retention, Strategic Partnerships, Business Strategy, Change Management, Team Leadership, Project Planning, Integrated Marketing, Lead Generation, Strategy, Business Development, Management, Leadership, Voice of the Customer, Market Research, Competitive Analysis, Strategic Thinking, Business Process..., Mentoring, Customer Experience..., Customer Experience, Customer Centricity, Planning, Market Analysis, Strategy Development, P&L, Segmentation, Market Development, Customer Satisfaction
Education
Rice University
BA
The University of Dallas
MBA
Marine Corps Command & Staff College
Masters, Strategic Planning, Organizational Design and Operations
USAA July 2014 - Present
NICE Systems August 2010 - July 2014
Carlson Wagonlit Travel January 2000 - August 2010
Skills
Call Centers, Training, Performance Management, Employee Engagement, Training Delivery
Education
Regent University
Business Ledership
Alvarez & Marsal September 2012 - Present
State Department ATA Program 2003 - Present
Forward Discovery Inc June 2007 - September 2012
USAA 2005 - 2007
United States Air Force 2001 - 2007
Northrop Grumman Corporation 2004 - 2005
KPMG Consulting 2002 - 2004
Cisco Systems 2000 - 2002
FBI 1991 - 2000
Skills
Security, Banking, Finance, Computer Forensics, Information Security, Government, Litigation Support, Management, CISSP, Information Assurance, Vulnerability Assessment, Security Clearance, Forensic Analysis, Counterterrorism, Risk Assessment, Police, Computer Security, Digital Forensics, Investigation, Private Investigations, Physical Security, Internal Investigations, Security Audits, Enforcement, Cybercrime, Fraud, Policy, EnCase, Evidence, Security Operations, National Security, Intelligence, Security Management, Information Security..., Information Technology, Incident Response, Law Enforcement
Education
Rensselaer Polytechnic Institute
MS, Management of Information Systems
UCLA
BA, Political Science
Kris Weaver Real Estate Team October 2014 - Present
Rose and Womble Realty Company March 2005 - October 2014
USAA February 1993 - March 2005
Skills
Real Estate, Selling, Investment Properties, Negotiation, Real Estate Transactions, Short Sales, Buyer Representation, Listings, Customer Service, First Time Home Buyers
Education
Radford University 1986 — 1990
BS, Communications
USAA October 2002 - Present
USAA October 2002 - Present
MCI Worldcom, Wireless Services October 2001 - October 2002
Prudential Financial June 1995 - September 2001
Skills
Property & Casualty..., Lean Tools, Six Sigma, Insurance, Operations Management, Call Center, Customer Satisfaction, Call Centers, Business Process, Business Process...
Education
Purdue University
Certificate, Lean Six Sigma Green Belt
Western International University
Bachelor's degree, Management
Cripple Creek Care Center July 2013 - Present
Life Care Centers of America October 2012 - March 2013
Life Care Centers of America July 2011 - October 2012
City of Colorado Springs November 2000 - May 2010
USAA April 1997 - November 2000
Farmers Insurance August 1996 - April 1997
Farmers Insurance June 1986 - August 1996
May D& F Department Store June 1983 - June 1986
Garden of the Gods Nursing Home May 1983 - June 1986
Skills
Analysis, Budgets, Claim, Clinical Research, Coaching, Community Outreach, Customer Service, Deferred Compensation, Employee Relations, Event Planning, Financial Analysis, Fundraising, Government, HIPAA, Healthcare, Healthcare Management, Human Resources, Insurance, Interviews, Investigation, Leadership, Leadership Development, Long-term Care, Managed Care, Management, Management Consulting, Medicare, Marketing, Microsoft Office, Microsoft Excel, New Business Development, Nonprofits, Nursing, Onboarding, Organizational..., Outlook, PeopleSoft, Policy, Process Improvement, Program Management, Project Management, Public Speaking, Recruiting, Sales, Social Media, Social Services, Staff Development, Strategic Planning, Supervisory Skills, System Administration
Education
Regis University
Masters
University of Colorado Colorado Springs
William J. Palmer
Tesoro September 2012 - Present
USAA October 2007 - September 2012
Office of Defense Cooperation, Dhaka, Bangladesh June 2005 - March 2007
US Air Force Academy June 2002 - June 2005
66 Rescue Squadron April 1999 - June 2002
US Air Force June 1986 - April 1999
Skills
Business Architecture, Enterprise Architecture, Strategic Planning, Management Consulting, Balanced Scorecard, Program Management, Project Management, Process Improvement, Change Management, Military, ITIL, Strategy, Analysis, Leadership, Process Engineering, DoD, Cross-functional Team..., Security Clearance, Business Process..., Six Sigma, Training, Government, Operations Management, ITIL Certified
Education
Regent University 1994 — 1998
M.A., Management
United States Air Force Academy 1982 — 1986
B.S., Aeronautical Engineering
DePaul University July 2012 - Present
Ketchum March 2015 - Present
Ketchum February 2013 - December 2014
USAA August 2014 - August 2014
University of Florida August 2009 - June 2012
University of Florida January 2009 - June 2012
Ketchum Public Relations June 2011 - August 2011
Reliance Communications 2005 - 2007
Dhirubhai Ambani Institute of Information and Communication Technology (DAIICT) August 2003 - May 2005
Skills
Public Relations, Communications Audits, Market Research, Project Management, Strategic Planning, Marketing, Marketing Communications, Internal Communications, University Teaching, Media Relations, Facebook, Research, Social Media, SPSS, Editing, Corporate Communications, Strategic Communications, Analysis, Training, Press Releases, Analytics, Event Planning, Social Media Marketing, Social Networking
Education
University of Florida 2009 — 2012
Doctor of Philosophy (Ph.D.), Mass Communication
University of Florida 2009 — 2011
Master of Arts (M.A.), International Business
University of Florida 2007 — 2009
Master of Arts (M.A.), Mass Communications/Public Relations
Dhirubhai Ambani Institute of Information and Communications Technology 2003 — 2005
Master of Technology (MTech), Information and Communication Technology
Rajiv Gandhi Prodyogiki Vishwavidyalaya 1999 — 2003
Bachelor of Engineering (BE), Information Technology
ABCO Automation Inc. May 2015 - Present
AIREX BALTEK BANOVA INC, Schweiter Technologies, 3A Composites International March 2011 - October 2014
State of North Carolina May 2010 - March 2011
HRMAG 2007 - 2010
SUNGARD PUBLIC SAFETY, INC December 2004 - May 2007
USAA March 1995 - March 2003
Skills
Employee Relations, Human Resources, Organizational..., Interviews, Leadership Development, Training, Employee Benefits, Recruiting, Employment Law, Management, Payroll, Resume Writing, Leadership, Deferred Compensation, Benefits Administration, Career Counseling, Program Management, Team Building, Coaching, Strategy, Personnel Management, Temporary Placement, Performance Management, New Hire Orientations, Workforce Planning, FMLA, Talent Management, Talent Acquisition
Education
Regent University School of Law
University of North Carolina at Greensboro
University of Virginia
Association for Talent Development Pikes Peak Chapter January 2015 - Present
USAA April 2012 - Present
Regis University September 2010 - Present
ATD Pikes Peak Chapter January 2014 - December 2014
ASTD November 2008 - December 2013
USAA August 2009 - April 2012
USAA October 1997 - August 2009
USAA December 1991 - October 1997
Skills
Instructional Design, Mac OS X, Instructional Technology, Captivate, Blended Learning, Adult Learning Theory, Content Management, Performance Improvement, Organizational..., E-Learning, Educational Technology, Leadership Development, ADDIE, OS X, Instructor-led Training, Learning Management, Needs Analysis, Adult Education, Performance Consulting, Learning Management..., Leadership, Training Delivery, Workshop Facilitation, Distance Learning, Camtasia, Social Media, Social Learning, Project Management, Staff Development, Technical Writing, SnagIt, Employee Training, Hands-on Training, Training, Curriculum Design, Career Development, Organizational..., Facilitation, Organizational Learning, Technical Training, Presenter, Curriculum Development, Executive Coaching, Conflict Resolution, Career Counseling, Training Facilitation, Knowledge Management, Human Performance, Executive Development, Emotional Intelligence
Education
Regis University 2008 — 2010
Masters, Education, Instructional Technology
University of Colorado Colorado Springs 1986 — 1990
Bachelor of Science, Finance, Marketing, Communications
California Casualty Management Company March 2010 - Present
USAA December 1990 - July 2009
Sno-White Linen August 1988 - November 1990
Education
Regis University
Business Administration
USAA April 2015 - Present
MFH Enterprises September 2008 - Present
USAA June 2014 - April 2015
Verizon Wireless June 2009 - June 2014
Dollar Thrifty Automotive Group March 2006 - October 2008
Skills
Customer Service, Event Planning, Account Management, Outlook, Microsoft Office, Sales, Team Building, Social Media, Direct Sales, Sales Management, Leadership, Customer Satisfaction, Marketing, Social Networking, Training, Management, Strategic Planning
Education
Strayer University 2010 — 2012
Bachelor of Business Administration (BBA)
Quincy University 2003 — 2004
Accounting, Marketing
Hillsborough Community College
Rodan + Fields Dermatologists February 2015 - Present
Dawn Bergeron Photography January 2001 - Present
McLean County Unit 5 School District February 2014 - February 2015
Harborstone Credit Union January 2000 - October 2001
Rainier Pacific Bank June 1998 - December 1999
USAA June 1992 - June 1998
IBM April 1990 - June 1992
Skills
Photography, Portraits, Portrait Photography, Customer Service, Event Photography, Babies, Photojournalism, Commercial Photography, Wedding Photography, Headshots, Images, Digital Photography, Photoshop, Photos, On Location, Boudoir, Marketing, Image Editing, Training, Editing, Insurance, Travel Photography, Public Speaking, Social Networking, Social Media Marketing, Direct Marketing, Magazines, Fine Art, Advertising, Landscape Photography, Graphic Design, Image Manipulation, Fine Art Photography, Weddings, Fashion Photography, Environmental..., Lifestyle Photography, Black & White, Wedding Photojournalism, Maternity, Studio Photography, Photographers, Family Photography, Commercial Product..., Architectural..., Still Life, Digital Imaging, Sports Photography, Editorial Photography, Senior Portraits
Education
Regis University 1995 — 1997
MBA, Operations Management
University of Colorado Denver 1988 — 1992
BS, Human Resources
Columbine High School 1984 — 1988
USAA June 2009 - Present
IVANS Insurance Solutions October 2002 - March 2005
IBM September 1985 - October 2002
Skills
Strategic Leadership, Team Leadership, Property & Casualty..., IT Management, Management, Vendor Management, Project Management, Customer Service, Process Improvement, Integration, Call Centers, Business Process..., Business Analysis, Change Management, Strategic Planning, Team Building, Leadership
Education
Western Governors University 2011 — 2013
Master's degree, Strategic Management
Quinnipiac University 1981 — 1985
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
USAA
Skills
Risk Management, Insurance, Underwriting, Banking, Analysis, Property, Finance, Management, Leadership, Business Analysis, Investments, Liability, Claims Management, Commercial Insurance, General Insurance, Microsoft Excel
Education
Regis University
Capital One March 2015 - Present
Microsoft February 2012 - March 2015
Microsoft October 2010 - February 2012
Microsoft November 2007 - October 2010
The Hartford February 2004 - November 2007
USAA May 1989 - February 2004
Skills
Cross-functional Team..., Process Improvement, Program Management, Six Sigma, Vendor Management, Training, Software Project..., Project Management, Strategic Planning, Change Management, Business Process..., Team Leadership, SharePoint, Risk Management, Business Intelligence, Quality Assurance, IT Management, Cloud Computing, Business Analysis, Product Launch, Operational Excellence, Quality Management, Team Building, PMP, Minitab, Incident Management, IT Service Management, SDLC, IT Strategy, New Business Development, Operations Management, Collaborative Leadership, Mentoring, SaaS, Risk Assessment, New Program Development, Customer Service..., Problem Solving, Public Speaking, Event Management, Quality Auditing, Relationship Management, Business Continuity, Stakeholder Management, Release Management, Process Engineering, Diversity & Inclusion, Global Organizational..., Call Centers
Education
Regis University
BS, Business Administration: Management
University of Virginia - Darden Graduate School of Business Administration
Executive Leadership Certification, Business, Management
State Farm September 2014 - Present
USAA February 2014 - September 2014
DLT Solutions December 2010 - August 2013
Skills
Sales Process, Sales, Account Management, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Business Development, CRM, Cold Calling, Direct Sales, Email Marketing, Event Planning, Leadership, Management, Marketing, Networking, Recruiting, Sales Operations, Salesforce.com, Social Networking, Solution Selling, Time Management
Education
Radford University - College of Business and Economics 2005 — 2009
Management
NantMobile™ September 2015 - Present
Plug and Play Tech Center January 2015 - Present
Silicon Valley Boilermaker Innovation Group (SV BIG) September 2012 - Present
Kasper Enterprises January 2013 - Present
CafeX Communications January 2015 - July 2015
Expect Labs November 2014 - July 2015
Saffron Technology June 2014 - July 2015
USAA January 2014 - July 2015
University of Nevada Las Vegas January 2007 - December 2014
ProSiebenSat.1 Media AG April 2013 - March 2014
Skills
Digital Media, Venture Capital, Mergers, Start-ups, Product Management, Acquisitions, Online Gaming, Casino Gaming, Digital Video, Online Advertising, CEOs, Entrepreneurship, Interactive Gaming, Strategic Partnerships, New Media, E-commerce, Private Equity, Business Development, Cloud Computing, Corporate Development, Mobile Devices, Mergers & Acquisitions, Monetization, Product Marketing, SaaS, Enterprise Software, Product Development, Strategy, Executive Management, Business Strategy, Analytics, Mobile Applications, Software Development, Video Games, Competitive Analysis, Integration
Education
Purdue University - Krannert School of Management 1993 — 1994
MBA, Finance
University of Nevada-Las Vegas 1987 — 1992
EE, Semiconductor Physics
San Pedro High School 1984 — 1987
HS Diploma, N/A
USAA September 2010 - January 2012
Gold's Gym 2012 - 2012
United States Air Force May 2002 - September 2008
Skills
Law Enforcement..., Security, Marketing Communications, Sales Operations, Property & Casualty..., Public Relations, Public Affairs, Corrections, Military Operations, Military Affairs, Military Training, Military Logistics
Education
The University of Texas at San Antonio 2013 — 2013
Ranger College 2001 — 2001
Centene Corporation April 2015 - Present
USAA March 2014 - March 2015
USAA May 2012 - March 2014
USAA February 2011 - May 2012
JP Morgan Chase May 2010 - September 2010
Sava Senior Care November 2009 - May 2010
VALIC and AIG Annuity June 2009 - October 2009
SGC March 2007 - February 2009
AIG June 2006 - January 2007
American General Securities Incorporated January 2006 - June 2006
Skills
Leadership, Risk Management, Financial Services, Insurance, Management, Investment Advisory, Program Management, Series 7, Organizational..., Data Analytics, Analysis, Medicaid, Medicare, Managed Care, Acute Care, Long-term Care, Database Design, Project Management, Process Improvement, Change Management, Vendor Management, Training, Recruiting, Investments, Customer Service, Strategic Planning, Securities, Employee Training, System Administration, Series 63, Coaching, Banking, Finance, Budgets, Time Management, Partnerships, Wealth Management, Mutual Funds, Team Building, Alternative Investments, Personal Finance, Sales
Education
Rice University 2009 — 2010
CFP
Rice University 2007 — 2007
Massillon Baptist College 1992 — 1996
Divinity
University of Alaska Anchorage
USAA 1983 - Present
Skills
Underwriting, CPCU, Property & Casualty..., Insurance, General Insurance, Reinsurance, Business Analysis, Call Centers, Leadership, Workers Compensation, Health Insurance, Financial Services, Subrogation, Umbrella Insurance, Employment Practices..., Brokers, Professional Liability, Financial Risk, Executive Management, Retirement Planning, Employee Benefits, Retirement, Liability Analysis, D&O, Banking, Property Damage, Strategic Financial..., Litigation Management, Fixed Annuities, Claim Investigation, Life Insurance
Education
Regis University 2000 — 2008
MS, Organizational Leadership, Graduate Honors
Texas Lutheran 1979 — 1983
BA, Marketing
Bank of America April 2015 - Present
US Navy January 2000 - Present
Defense Intelligence Agency October 2008 - February 2015
ManTech International Corporation October 2007 - September 2008
Teledyne Brown Engineering October 2005 - September 2007
USAA April 2001 - May 2003
USAA June 1997 - March 2001
USAA June 1995 - May 1997
Skills
National Security, Intelligence Analysis, DoD, Security Clearance, SIGINT, Navy, Military, Intelligence, Military Operations, Analyst Notebook, Intelligence Community, Counterterrorism, Military Experience, Imagery Analysis, Operational Planning, Defense, Technical Writing, C4ISR, Electronic Warfare, Government Contracting, Analysis
Education
Regis University 1993 — 1997
Bachelor of Science (B.S.), Computer Science
Regis University 1993 — 1997
Computer Science
Career Education Corporation September 2007 - October 2014
HSBC September 2000 - December 2006
USAA April 1993 - May 1999
Education
University of Notre Dame - Mendoza College of Business 1999 — 2000
Master of Business Administration (MBA)
Regis University 1995 — 1997
Bachelor of Science, Business Administration
The American Association of Insurance Services (AAIS) March 2014 - Present
USAA August 2012 - March 2014
USAA January 2002 - August 2012
Securian Financial Group April 2000 - December 2001
GEICO July 1987 - April 2000
Skills
Underwriting, Property & Casualty..., Risk Management, CPCU, Process Improvement, Portfolio Management, Strategic Planning, Liability, Analysis, Insurance, Business Strategy, Leadership, Enterprise Risk..., Vendor Management, Business Process..., Financial Services, Program Management, Business Analysis, Umbrella Insurance, Cross-functional Team..., Financial Analysis, Reinsurance
Education
Regis University 2003 — 2005
MBA, Management
University of Iowa 1983 — 1987
BBA, Finance
Spencer High School
Farmers Insurance April 2013 - Present
Farmers Insurance November 1990 - November 2013
USAA March 2001 - July 2006
Education
Regis University 1997 — 1999
computer info systems
University of Colorado at Colorado Springs 1980 — 1984
Bachelor of Science, Business
William J. Palmer
Nationwide Insurance September 2014 - Present
Safeco Insurance March 1997 - August 2014
USAA October 1990 - March 1997
Skills
Subrogation, Claims Management, Property & Casualty..., Casualty, Liability, Legal Liability, Litigation Management, General Insurance, Professional Liability, Workers Compensation, Underwriting, Restoration, Mold Remediation, Risk Management, Negotiation, Excess, Inland Marine, Reinsurance
Education
Regis University 1992 — 1995
Masters, Organizational Management
Texas Tech University 1981 — 1986
Bachelor of Arts (BA)
USAA January 2014 - Present
Hilton September 2012 - January 2014
Tastefully Simple January 2012 - January 2013
Air Force Public Affairs March 2006 - August 2012
United States Air Force December 2001 - February 2006
Comfort Suites 1999 - December 2001
Skills
Creative Writing, Public Speaking, Copy Editing, Photography, Media Relations, Strategic Communications, Interviews, Interviewing, Problem Solving, Journalism, Public Relations, Writing, Novels, Customer Service, Event Planning, Food, Research, Time Management, Training
Education
Regis University 2009 — 2012
BS, Criminology - Social Violence
University of South Carolina 1998 — 2000
Associates with Honors, The Arts
UnitedHealth Group August 2015 - Present
Serco August 2012 - January 2015
USAA March 2012 - July 2012
Strategic Resources Inc. May 2010 - August 2011
5 STAR BANK August 2009 - May 2010
Skills
Leadership, Conflict Management, Customer Service, Outlook, Team Building, Inventory Management, Data Entry, Microsoft Office, Analysis, PowerPoint, Microsoft Excel, Team Leadership, Sales, Call Centers, New Hire Orientations, Banking, Training, Microsoft Word, Human Resources, Management, Payroll, Teaching, Social Networking
Education
Regis University 2005 — 2007
BACHELOR OF ARTS, COMMUNICATIONS, 3.50
Regis University 2005 — 2007
Bachelor's degree, Communication, General
USAA October 1990 - Present
USAA May 2013 - December 2014
USAA May 2008 - May 2013
USAA May 2001 - May 2008
USAA November 1998 - May 2001
USAA May 1995 - November 1998
Skills
Change Management, Contact Center..., Insurance, Call Center, Underwriting, Property & Casualty..., Process Improvement, Executive Management, Operations Management, Leadership, Call Centers, Customer Service, Financial Services, Coaching, Sales, Strategic Planning
Education
Regis University 1991 — 1995
Business Management
Wasson High School
USAA August 2012 - Present
USAA August 2010 - August 2012
USAA June 2008 - August 2010
USAA September 2003 - June 2008
USAA February 1999 - September 2003
USAA February 1997 - February 1999
USAA June 1992 - February 1997
Skills
Public Speaking, Strategic Planning, Organizational..., Property & Casualty..., Underwriting, Financial Services, Leadership, Strategy, Training, Insurance, Analysis, Business Process..., Management, Process Improvement, Program Management, Risk Management
Education
Regis University 2005 — 2007
Master's, Organizational Leadership
University of Nebraska at Omaha 1981 — 1986
Bachelor's, Business Administration
Chubb Insurance November 2005 - September 2010
Chubb Insurance January 2004 - November 2005
Chubb Insurance October 1999 - January 2004
Chubb Insurance September 1998 - October 1999
USAA March 1993 - September 1998
Skills
Claims Management, Property Claims, Water Damage Restoration, Management, Team Building, Committed to Customer..., Loss Mitigation, Customer Service, Marketing, Property Damage, Insurance, Claim, Commercial Insurance, Property, Selling, Property Management, Sales, Real Estate Development, New Business Development, Budgets, Marketing Strategy, Residential Homes
Education
Regent University 1994 — 1997
MBA, Marketing
James Madison University 1988 — 1992
BS, Public Administration
Great Bridge High School
Rockies Consulting Group January 2013 - Present
Center for Creative Leadership September 2010 - Present
Dynamic Solutions USA, LLC March 2008 - Present
Junior Achievement of Southern Colorado 2008 - Present
360 Solutions 2007 - Present
Pikes Peak Community College February 2009 - December 2012
USAA October 1997 - March 2008
State Farm Insurance August 1994 - October 1997
Skills
Team Building, Organizational..., Public Speaking, Coaching, Leadership Development, Change Management, Management Consulting, Executive Coaching, Team Leadership, Talent Assessment, Employee Engagement, Performance Management, Mentoring, Personal Development, Social Media Marketing, Emotional Intelligence, Talent Management, Conflict Resolution, Training, Employee Training, Customer Service, Nonprofits, Staff Development, Leadership, Management, Instructional Design, Project Planning, Program Management, Strategic Planning, Personnel Management, Human Resources, Policy, Time Management, Recruiting, Employee Relations, Organizational..., Career Development, Workshop Facilitation, Fundraising, Teaching, Executive Development, Career Counseling, 360 Feedback
Education
University of the Rockies 2011 — 2015
PhD, Leadership and Organizational Development
Regis University 1999 — 2001
MSM, Management and Leadership Development
University of Colorado Colorado Springs 1990 — 1994
BSBA, Organizational Development
Colorado Springs Leadership Institute
Leadership Pikes Peak
New River Electrical Corp May 2014 - Present
Franklin County Public Schools, Rocky Mount VA. October 2008 - May 2014
Roanoke City Public Schools 2006 - 2008
USAA 2005 - 2006
ManTech October 2000 - June 2005
Skills
Cisco Technologies, Network Administration, Cisco IOS, Active Directory, Wireless Networking, Project Management, Google Apps, Google Groups, Ironport, Aruba Wireless, iPad, Webroot, Group Policy, Firewalls, Packeteer, Wireshark, WhatsUp, Management, Network Security, Troubleshooting, VPN, Network Design, Networking, Security, Servers
Education
Radford University 2012 — 2015
Computer Science & Technology
Virginia Western Community College 2008 — 2012
Computer Information Systems
USAA November 2012 - Present
Ski World August 2007 - Present
Enterprise May 2001 - November 2012
Education
Radford University 1996 — 2000
Marketing
Radford University - College of Business and Economics 1996 — 2000
USAA May 2013 - Present
SAIC February 2012 - March 2013
U.S.A.F. January 2009 - February 2012
Western Oklahoma State College January 2011 - January 2012
Advanced Energy Ind. 2005 - January 2009
Advanced Energy January 2002 - January 2005
Skills
Test Equipment, Soldering, Electronics, Wiring, Electricians, Six Sigma, Lean Manufacturing, Manufacturing, Testing, Automation, Troubleshooting, Software Documentation, Java, JavaScript, jQuery, jQuery UI, JSP, JSF, JUnit, Web Design, Web Development, Weblogic, Website Development, Software Engineering, XML, Agile Methodologies, Windows, Root Cause Analysis, CMMI, SQL, SDLC, PHP, Labview, Requirements Analysis, RF, CSS, C, Cross-functional Team..., Process Improvement, HTML, Continuous Improvement, Electrical Engineering, Security Clearance, Team Leadership, Enterprise Architecture, Semiconductors, Test Engineering, Calibration, Networking, Debugging
Education
Oracle University 2013 — 2013
Java SE6 Certification, Computer Software Engineering
Regis University 2010 — 2012
Master's degree, Computer Software Engineering
Regis University 2006 — 2009
Bachlors, Computer Science
Lean Teams, LLC August 2006 - Present
Modea January 2014 - March 2015
LeadingAgile July 2013 - January 2014
CC Pace August 2008 - July 2013
USAA July 2007 - March 2008
Capital One October 2006 - July 2007
CC Pace Systems Inc. October 2006 - July 2007
ADP February 2004 - August 2006
Skills
Kanban, LSSBB - Lean Six Sigma..., SAP, AKT - Accredited Kanban..., Lean Agile Scrum Trainer, CSP - Scrum Practitioner, PMP, Project Manager, Scrum, Kaikaku, Six Sigma, Lean Manufacturing, Process Improvement, Lean Thinking, Agile Methodologies, Accreditation, Lean Software..., Business Analysis, SDLC, Requirements Gathering, Software Development, Agile Project Management, Requirements Analysis, Enterprise Architecture, Waterfall, Certified Scrum Master..., Project Portfolio..., RUP, Software Project..., Java, PMO, Web Applications, Project Management, Change Management, Test Driven Development, Continuous Integration, Business Process, Vendor Management, MS Project, Project Planning, Requirements Management, Quality Assurance, Business Requirements, IT Strategy, Leadership, Visio, UML, Management, Extreme Programming, Software Development...
Education
Georgia Institute of Technology - Georgia Tech College of Management 2006 — 2006
George Group - Lean Six Sigma Program 2005 — 2005
Six Sigma Program
Rensselaer Polytechnic Institute at Hartford 1984 — 1985
Southern Connecticut State University 1970 — 1974
Mutual of Omaha March 2014 - Present
Bass & Associates May 2013 - February 2014
Navy Federal Credit Union October 2012 - January 2013
Fifth Third Bank May 2012 - October 2012
Capital One Finance April 2010 - March 2012
USAA February 2010 - April 2010
Bear Stearns 2007 - 2008
Aames Financial Corporation 1993 - 2002
Skills
SDLC, Business Analysis, Process Improvement, Access, Integration, Project Management, SQL, Software Project..., Requirements Analysis, Visio, Business Process..., Vendor Management, Business Intelligence
Education
Regis University 2001 — 2005
Master of Business Administration (MBA)
University of Wisconsin-Milwaukee 1976 — 1979
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Colorado Springs Military Newspaper Group February 2014 - Present
USAA November 2012 - February 2014
Colorado Springs Military Newspaper January 2005 - June 2012
Colorado Springs Chamber of Commerce 2009 - 2012
Gazette Newspapers, Inc. 1992 - 2002
Skills
Team Building, Public Speaking, Strategic Planning, Leadership, Sales, Customer Service, Social Media, Social Networking, Social Media Marketing, Public Relations
Education
University of Northern Colorado 1990 — 1991
Regis University
USAA 1994 - Present
Education
Regis University 2005 — 2008
bachelors, Business Administration
USAA October 2014 - Present
ANConnect, LLC March 2012 - October 2014
Advanta US, Inc. October 2008 - March 2012
First Data Commercial Services April 1999 - October 2008
Hastings Entertainment May 1997 - April 1999
Skills
Accounting, Financial Analysis, Finance, Budgets, Payroll, Sarbanes-Oxley Act, Internal Audit, Consolidation, Financial Accounting, Financial Reporting, Process Improvement, Banking, Budgeting, Business Analysis, Account Reconciliation, Variance Analysis, Financial Statements, Management, Internal Controls, GAAP, Auditing, Forecasting, Tax, Financial Forecasting, Risk Management, Bank Reconciliation, Microsoft Excel, External Audit, Financial Risk, Business Strategy
Education
Regis University
Master of Business Administration (M.B.A.), Business Administration and Management, General
West Texas A&M University
Bachelor of Business Administration (B.B.A.), Finance, General
West Texas A&M University
Bachelor of Business Administration (B.B.A.), Accounting
American Express September 2014 - Present
Walmart May 2011 - September 2014
NCI (NORAD/NORTHCOM) December 2008 - May 2011
USAA August 1993 - January 2008
CTA Incorporated August 1990 - August 1993
Skills
Process Improvement, PMP, IT Management, Budgets, Business Process..., Cross-functional Team..., Data Center, Disaster Recovery, IT Strategy, ITIL, Information Technology, Infrastructure, Network Security, Operations Management, Program Management, Project Delivery, Project Portfolio..., Resource Management, Vendor Management, Team Leadership, SDLC
Education
The University of Texas at San Antonio 1993 — 1997
MBA, Business
Regis University 1990 — 1993
BS, Computer Information Systems
USAA December 2011 - Present
Wagoner Electric May 2004 - December 2011
Skills
Data Warehousing, SQL, Linux, ETL, Datastage, Agile Methodologies, Data Analysis, Business Objects, Software Design, Analytics, Shell Scripting, Requirements Analysis, XML, Unix, Putty, SQL DB2, Infobright, Oracle, Pearl
Education
Purdue University 2006 — 2011
Bachelor of Science, Computer and Information Technology
Rossvile High School 1993 — 2006
State Farm October 2013 - Present
State Farm Insurance October 2006 - October 2013
State Farm 2002 - 2003
State Farm 2000 - 2002
Columbia Bank 1999 - 2000
USAA 1992 - 1999
Skills
Personal Lines Auto, Personal Lines Fire, Underwriting, Operations Management, Commercial Insurance, Program Management, Catastrophe, Strategic Planning, Business Strategy, Team Leadership
Education
Regis University 1995 — 1997
MBA, Operations Management, Honors
University of Colorado at Boulder 1987 — 1991
Bachelor's degree, Economics Major/Business Minor
California Casualty Management Company April 2015 - Present
The Classical Academy (TCA) - District 20 February 2014 - April 2015
Ivy Tech Community College and Ivy Tech Corporate College January 2010 - June 2013
D. J.'s April 2006 - August 2010
USAA 2004 - 2005
USAA 2003 - 2004
USAA 2001 - 2003
USAA 1988 - 2001
Skills
College Teaching, Teaching, Insurance, Team Building, Process Improvement, Adult Education, Underwriting, Property & Casualty..., Casualty, General Insurance, Liability, Risk Management, Teamwork, Skills for Life, Online Teaching, Business Process..., E-Learning, Customer Service, Public Speaking, Microsoft Office, Management, Leadership Development
Education
Western Governors University 2012 — 2013
Master of Education (MEd), Learning and Technology, (nine classes needed for completion)
University Incarnate Word 2002 — 2005
Master of Science (MS), Organizational Development
Regis University 1990 — 1997
BS, Business Administration/Human Resources Management
Fidelity Investments June 2013 - Present
USAA February 2011 - June 2013
TIAA-CREF June 1993 - January 2011
Education
Regis University
Finance and Financial Management Services
USAA 1998 - Present
Education
University of Southern California 1985 — 1987
Masters of Science, Systems Management
Regis University 1983 — 1985
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
USAA August 2010 - Present
T. Rowe Price January 2004 - August 2009
Skills
Investments, Retirement, Retirement Planning, Mutual Funds, Asset Allocation, Life Insurance, Investment Strategies, Wealth Management, Fixed Annuities, Asset Management, Strategy, Finance, Series 7
Education
Regis University
MBA, Operations Management
Next Station Solutions LLC August 2013 - Present
The University of Texas at San Antonio August 2011 - Present
Wells Fargo Home Mortgage November 2011 - July 2013
USAA March 2007 - July 2011
Columbia Industries July 1995 - February 2007
Phillips Petroleum June 1992 - June 1995
Skills
Process Engineering, Process Improvement, Project Management, Visio, Customer Service, Team Leadership, Six Sigma, PMP, Engineering, Management Consulting, Business Strategy, MS Project, Vendor Management, Product Management, Leadership, Leadership Development, Root Cause Analysis, Operations Management, Operational Excellence, Business Process, Program Management, Business Process..., Microsoft Office, Programming, Cross-functional Team..., Management, Risk Management, Quality Assurance, Team Building, Business Analysis, Continuous Improvement, Product Development, Strategic Planning, Project Portfolio..., Analysis, SDLC, Integration, Requirements Analysis, Lean Manufacturing, Statistics, Strategy, Change Management, Java, Project Planning, Executive Management, IT Strategy, Requirements Gathering, Business Intelligence, Quality Management, Data Analysis
Education
Purdue University 1988 — 1992
Bachelor of Science, Mechanical Engineering
Suffolk HIlls Catholic 1984 — 1988
USAA April 2010 - Present
USAA March 2007 - April 2010
USAA 2006 - 2007
USAA 2005 - 2006
Southwest Research Institute 1999 - 2001
Boeing 1997 - 1999
General Dynamics / Lockheed Martin 1988 - 1997
Education
Purdue University 1984 — 1988
BS, Mechanical Engineering
The Standard August 2009 - Present
Marsh July 2008 - March 2009
Travelers August 2006 - June 2008
Nordstrom March 2005 - October 2007
USAA October 1998 - July 2004
Education
Regis University 2000 — 2002
MBA, Business
USAA July 1991 - Present
Education
Radford University
BS, Marketing
North American Power August 2013 - Present
USAA May 2012 - Present
Safari Marketing Group September 2011 - Present
Century Golf - Club at Sonterra November 2012 - May 2013
Stone Oak Athletics January 2012 - May 2013
USANA Health Sciences May 2009 - May 2012
New York & Company December 2006 - July 2008
Skills
Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Typing, Invoicing, Expense Reports, Rental Services, Customer Satisfaction, Management, Social Media Marketing, Telephone Skills
Education
The University of Texas at San Antonio 2008 — 2012
Bachelor's degree, Kinesiology and Exercise Science
Quinnipiac University 2006 — 2008
USAA January 2014 - Present
USAA January 2010 - Present
KeyBank February 2009 - January 2010
GCG Financial May 2005 - February 2008
QWEST COMMUNICATIONS CORP 2003 - 2004
Skills
Series 7, Wealth Management, Mutual Funds, Investment Advisory, Portfolio Management, Investments, Retirement Planning, Retirement, Asset Allocation, Investment Strategies, Asset Management, Estate Planning, Finance, Financial Planning, Financial Services, Life Insurance, Series 63, Strategic Financial...
Education
Regis University 1997 — 2001
BS, Economics
Brophy College Preparatory 1993 — 1997
USAA April 2011 - Present
Skills
Property Claims, Homeowners, Claim Investigation, Claims Handling, Subrogation, Xactimate, Settlement, Property Damage, Catastrophe, Renters, Liability, Insurance, Claims Management, Casualty
Education
Radford University 2002 — 2006
Bachelor of Science, Media Studies with a concentration in Advertising
USAA February 2011 - Present
Education
Radford University 2000 — 2004
BBA, Marketing
USAA March 2010 - Present
Construction Manager April 2006 - January 2010
Education
Regis University 2011 — 2011
Masters of Criminology, Criminology
University Of Mary Hardin Baylor 1997 — 1999
BPS, Edcucation
American Family Insurance February 2007 - February 2014
SAFECO February 2002 - January 2007
USAA August 1988 - May 2001
Skills
Property & Casualty..., Insurance, General Insurance, Small Business, Liability, Casualty, Contract Negotiation, Space planning, Land Use Planning, Open Space Planning, Bannock County Planning..., Team Building, Strategic Planning, Leadership, Public Speaking, Customer Service, Event Planning, Sales, Casualty Insurance, Microsoft Office, Microsoft Excel, Management
Education
Idaho State University
Regis University
Business Administration and Management, General
AAANorthern California, Nevada & Utah Insurance Exchange October 2011 - Present
Pottery Barn November 2003 - July 2012
USAA March 1985 - July 2003
Skills
Insurance, Underwriting, Commercial Insurance, Litigation, Customer Service, Casualty, Property & Casualty..., Claims Management, General Insurance, Risk Management, Liability
Education
Radford University
USAA January 1999 - Present
Skills
Financial Analysis, Risk Management, Business Analysis, Banking, Strategic Financial..., Financial Reporting, Insurance, Accounting, Process Improvement
Education
Rasmussen College-Florida 1995 — 1997
Bachelor of Business Administration (BBA)
Gorham High School 1979 — 1982
USAA June 2015 - Present
Education
Regis University 1998 — 2000
Master of Science (MS), Business Administration and Management, General
IBC Bank 2012 - Present
San Antonio Federal Credit Union 2009 - 2012
AMERICAN HEALTHWAYS, INC 2008 - 2009
USAA 2005 - 2007
Skills
Project Management, IT Strategy, IT Management, IT Operations, Technical Leadership, IT Service Management, Change Management, ITIL, SDLC, Virtualization, Cross-functional Team..., Data Center, Database Administration, Conflict Resolution, Software Project..., Infrastructure..., Network Administration
Education
Regis University 2006 — 2008
Master of Science (M.S.), Project Management
The University of Texas at San Antonio 1999 — 2001
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
USAA February 2011 - Present
Town Point Club July 2009 - January 2010
Skills
Leadership, Customer Service
Education
Radford University 2000 — 2004
Bachelor of Business Administration (BBA), Marketing
USAA July 2015 - Present
Insight Global February 2013 - December 2013
US Army December 2010 - July 2012
US Army October 2007 - December 2010
US Army February 2000 - October 2007
Skills
Army, Troubleshooting, Leadership, Training, Security Clearance, Military, DoD, Security, Military Experience, Information Assurance, Help Desk Support, Windows 7, Operational Planning, Command, Military Operations
Education
DeVry University 2012 — 2014
Technical Management, Health Services Administration
Remington College-Houston Campus 2004 — 2006
Associate of Science (A.S.), Accounting and Business/Management
USAA March 2014 - Present
Skills
Fixed Annuities, Life Insurance, Term Life Insurance, Insurance, Retirement Planning, Customer Service, Whole Life, Long-term Care, Sales, Adjusters License, AINS Certification, Property
Education
Regent University
Pre-Law Studies
USAA
Skills
Customer Service
Education
Regis University 2014 — 2015
Social Science
Saddleback College 1979 — 1981
Associate of Arts (AA)
USAA May 1997 - Present
Education
Regis University 1989 — 1993
Bachelor of Science (BS), Business Administration and Management, General
USAA January 1988 - Present
Education
Regis University
USAA April 2014 - Present
Kforce Inc April 2013 - March 2014
St. Mary's University July 2008 - March 2013
The New India Assurance Co. Ltd. February 2002 - September 2006
Bellnet Software Pvt. Ltd July 2001 - January 2002
Skills
Insurace, Higher E, Investment Banking, Android Development, Oracle Database..., Luminous Portal..., MS VC++, J2EE Web Services, Servlets, Wicket, Unix Administration, SDLC, Liferay, Invest
Education
St. Mary’s University, San Antonio, Texas
Master of Business Administration (MBA), Business Administration and Management, General
Rani Durgavati Vishwavidyalaya 1998 — 2001
Master of Computer Applications (MCA), Computer Science & Engeneering, A