USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
N/A - Retired February 2009 - Present
USAA January 2001 - February 2009
Catholic Life Insurance May 1996 - January 2001
Skills
English, Process Improvement, Windows, Outlook, HTML, SQL, Recruiting, Java, C++, C, Public Speaking, Team Building, Customer Service, Microsoft Office, Microsoft Excel
Education
St. Leo Online University 2002 — 2004
San Antonio College 1972 — 1974
Associate's degree, General Studies
Zorro Baseball June 2015 - Present
USAA August 2013 - Present
A's Wireless March 2010 - March 2013
Cricket Wireless February 2009 - February 2010
Skills
Microsoft Office, Management, Sales, Leadership, Training, Microsoft Word, Process Improvement, English, Sales Management, Customer Service, Team Building, Insurance, Business Development
Education
Wayland Baptist University 2013 — 2015
In lue of a degree, General Sales, Merchandising and Related Marketing Operations
San Antonio College 2008 — 2011
Transfered, Marketing
Collin Conscierge: Pet sitting and more June 2014 - Present
VIP Pet Sitting March 2012 - January 2015
USAA Federal Savings Bank April 2007 - February 2011
USAA Federal Savings Bank February 2005 - April 2007
USAA February 2001 - February 2005
Skills
Loans, Program Management, Property & Casualty...
Education
Texas State University 1967 — 1972
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The University of Texas at Austin 1966 — 1966
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
San Antonio College 2003 — 2004
General
Business Resource Group (BRG) December 2007 - Present
Business Resource Group (BRG) October 2004 - December 2007
USAA July 1994 - October 2004
Southwest Research Institute April 1984 - July 1994
Skills
AutoCAD, Archibus, Crystal Reports, MS Excel Pivot Tables, Archibus Overlay, Archibus Desktop, Procedures Documentation, Surveying, Site Investigation, As-built Documentation, Space Management, Desktop Computers, Facilities Management, Strategic Planning, Integrated Management..., Process Improvement, Space planning, Software Documentation, Management, Project Planning, CAD, Construction, Submittals, Construction Drawings, Photoshop, DocsOpen, Team Leadership, Carpentry, Quality Control, Design Research, Building Surveying, Topographic Surveys, CAFM, Access, MS Project, BIM, Project Management, Procurement, Move Management
Education
San Antonio College 1981 — 1984
Associate of Applied Science, Drafting and Design
Robert E Lee
Medtronic December 2012 - Present
USAA 1997 - 1998
Skills
Sales Management, Office Administration, Human Resources, Coordinating Events, Program Assistant, Non-profit Volunteer, Organizational..., Sales Operations, Property & Casualty..., Customer Service, Sales, Training, Insurance, Team Building, Marketing, Risk Management, Negotiation, Marketing Strategy
Education
Texas State University-San Marcos 1995 — 1997
Bachelor of Arts (B.A.), Sociology, 3.81
San Antonio College 1992 — 1995
E.A. Renfroe August 2011 - February 2013
Eberls Claims Services May 2010 - May 2011
USAA June 2003 - November 2007
Skills
An energetic, self..., Able to use own..., Proven leadership..., (cont.) achieve company..., An effective..., Good problem solving..., I am..., Claims Management, Property Damage, Property & Casualty..., Subrogation, Insurance, Claim, Liability
Education
San Antonio College 2004 — 2005
Associate of Science (A.S.), Criminalistics and Criminal Science
Citi October 2014 - Present
H.D. Vest Financial Services May 2013 - August 2013
USAA November 2010 - January 2012
JP Morgan Chase formerly Washington Mutual Bank June 2006 - March 2009
Skills
Bank Secrecy Act, USA PATRIOT Act, Anti Money Laundering, FinCEN, OFAC, Banking, Regulatory Compliance, AML Investigation, SAR, CTR, Enhanced Due Diligence, KYC, CIP, Online Research, Account Management, Customer Service, Due Diligence, Risk Management, International Client..., Name Screening, AML
Education
San Antonio College 2007 — 2009
Criminal Justice, 3.0
Lockhart High School 1990 — 1994
High School Diploma, Advanced Transcript
USAA April 2014 - Present
Simple Marriages by Dennis Pendley November 2012 - Present
Southwest Research Institute September 2006 - Present
Domino's Pizza 2006 - 2008
InfoNXX May 2006 - September 2006
Boeing April 1999 - November 2004
Fairchild Aircraft 1996 - 1999
US Navy October 1991 - October 1995
Skills
Troubleshooting, Electronics, Testing, Computer Hardware, Soldering, Data Analysis, Programming, Microsoft Office, Windows, R&D, Technical Writing
Education
San Antonio College 2001 — 2004
Some college
Leakey High School 1982 — 1986
High school diploma
ClubCorp March 2012 - Present
USAA June 2011 - December 2011
Education
San Antonio College
Early Educ
USAA February 2004 - February 2011
Skills
Property & Casualty..., Customer Service..., Bilingual-English/Spanis..., Musicians, Music Education, Voice Lessons, Microsoft Word, Microsoft Excel, PowerPoint, SharePoint, Sewing, Fashion Design
Education
San Antonio College 2013 — 2014
Associate's Degree, Pre-Nursing Studies
The University of Texas at Austin 1994 — 2002
Bachelor of Music, Applied Voice
City of San Antonio January 2012 - Present
San Antonio Public Library March 2007 - January 2012
USAA April 1999 - March 2007
Electronic Data Systems November 1997 - April 1999
San Antonio Federal Credit Union September 1996 - November 1997
West Telemarketing December 1995 - September 1996
Marcive, Inc April 1993 - December 1995
Marcive, Inc. April 1993 - December 1995
West Telemarketing February 1993 - March 1993
West Telemarketing February 1993 - March 1993
Skills
VB.NET, ASP, Visual Basic, HTML, CSS, JavaScript, VBScript, Microsoft SQL Server, SQL, Stored Procedures, COBOL, Requirements Analysis, Analysis, Testing, Debugging, Communication, Customer Service, Change Management, Release Management, Organization, Time Management, asp.net, IIS, xml, Web Development, Windows XP, Highly detail oriented, Process Improvement, Programming, ASP.NET, Data Mapping, Self-motivated Team..., Disaster Recovery, Windows Server, SharePoint, Databases, Software Documentation, Web Applications, Technical Support, Systems Analysis
Education
The University of Texas at San Antonio 1988 — 1995
Bachelor of Business Administration (BBA), Accounting and Information Systems
Highlands High School 1984 — 1988
High School Diploma, General studies with a concentration in math and computer literacy.
San Antonio College 1986 — 1987
Prefreshman Engineering Program (PREP).
The University of Texas at San Antonio 1985 — 1985
Prefreshman Engineering Program (PREP)
Mannapov LLC August 2013 - Present
Rackspace January 2012 - August 2012
CenturyLink February 2009 - January 2012
USAA February 2005 - January 2009
Skills
Marketing, Program Management, Business Development, Customer Service, Event Planning, Management, Problem Solving, Strategic Planning, Leadership, Process Improvement, Strategy, Team Building
Education
Southwest High School 1999 — 2002
San Antonio College
Wells Fargo Home Mortgage 2013 - July 2015
Wells Fargo Home Mortgage 2012 - 2012
Wells Fargo Home Mortgage 2009 - 2011
Frost Bank 2008 - 2008
USAA 2007 - 2008
AT&T 2005 - 2007
Washington Mutual 1986 - 2004
HomeSide Lending 1996 - 2002
Barnett Bank 1995 - 1996
BancPlus Mortgage 1986 - 1995
Skills
Team Building, Business Process, Insurance, SDLC, Visio, Business Analysis, Vendor Management, Requirements Analysis, MS Project, Program Management, Systems Analysis, Project Management, PMP, Requirements Gathering, Software Project..., Agile Methodologies, Software Development, Software Documentation, Integration, IT Management, Leadership, Business Requirements, Testing, Databases, Project Planning, Data Warehousing, CRM, Outsourcing, Management, PMO, Project Portfolio..., Enterprise Software, DB2, Strategy, SharePoint, Six Sigma, Business Intelligence, Business Process..., Agile Project Management, Process Improvement, Enterprise Architecture, Resource Management, IT Strategy, Telecommunications, Quality Assurance, .NET, User Acceptance Testing, Waterfall, Scrum, Oracle
Education
San Antonio College
USAA March 2013 - Present
VMC Apple Care September 2011 - February 2013
United States Postal Service July 2010 - August 2011
GameStop October 2006 - December 2009
Blockbuster Video June 2004 - July 2005
Skills
Sales, Customer Service, Management, Research, Inventory Management, Time Management
Education
St. Anthony Catholic High School 1998 — 2002
High School Degree
San Antonio College
Advocare October 2013 - Present
USAA November 2012 - Present
Wells Fargo April 2010 - November 2012
JPMorgan Chase May 2008 - April 2010
Marriott International April 2007 - May 2008
Skills
Banking, Investments, Strategic Financial..., Wealth Management, Risk Management, Mortgage Lending, Credit, Financial Analysis, Underwriting, Portfolio Management, Loans, Financial Services, •Ability to manage..., Hospitality, Appointment Scheduling, Event Planning, Customer Service, Leadership, Management, Sales, Team Building
Education
San Antonio College
Business Administration and Management, General
St. Phillips College
Business Administration and Management, General
USAA June 2012 - Present
Rent-A-Center February 2012 - July 2012
Conn's HomePlus May 2010 - February 2012
Best Buy June 2009 - May 2010
Skills
Insurance, Property & Casualty..., General Insurance, Liability, Sales, Customer Service, Underwriting, Commercial Insurance, Customer Retention, Life Insurance, Claim, Term Life Insurance, Call Centers, Risk Management
Education
San Antonio College 2012 — 2015
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
Eastwood High School 2005 — 2009
USAA January 2011 - Present
Wells Fargo January 2009 - December 2010
Wachovia September 2007 - December 2008
World Savings Bank, FSB - Acquired by Wachovia Corporation 2006 - October 2007
Wachovia/World Savings January 2002 - September 2007
World Savings Bank January 1997 - January 2002
World Savings December 1995 - January 1997
SOFTWARE AG November 1994 - November 1995
Bexar County April 1988 - November 1994
Trendstar Computing April 1985 - April 1988
Skills
Data Warehousing, Business Intelligence, Technical Leadership, Data Management, Application Lifecycle..., Strategy Alignment, SDLC, Business Analysis, Vendor Management, Disaster Recovery, PMP, Enterprise Architecture, Strategy, Software Development, Enterprise Software, Business Requirements, Leadership, Microsoft SQL Server, Process Improvement, ITIL, Risk Management, Architecture, Project Portfolio..., Database Design, Software Project..., CRM, Business Process..., Analytics, Information Technology, Databases
Education
Texas Lutheran 1988 — 1991
BA, Information Systems Management
San Antonio College 1983 — 1988
AAS, Systems Application and Design
USAA October 2013 - Present
USAA February 2012 - October 2013
USAA (United Services Automobile Association) 2000 - February 2012
USAA July 1997 - May 1999
Skills
Information Security, Information Security..., Cyber-security, Information Architecture, Mobile Devices, Social Media, Web Design, Blogging, User Experience, Web Content Management, Content Strategy, Social Networking..., Leadership, Entrepreneurship, Enterprise Search, Process Improvement, Website Development, E-commerce, FAST ESP, Web Analytics, SharePoint, Content Management, CSS, Intranet, Project Management, HTML, Microblogging, Creative Strategy, Agile Methodologies, Agile & Waterfall..., JavaScript, Mobile Web Design, Team Leadership, Dependable Team Player, Live Blogging, Authentication Systems, Usability, Usability Testing, CMS, Web Project Management, Analytics, Online Privacy, Online Fraud
Education
University of the Incarnate Word 2001 — 2003
Bachelors, Business & Information Systems
San Antonio College 1990 — 1992
Criminal Justice
Texas State University-San Marcos 1989 — 1990
Criminal Justice
HVHC April 2008 - Present
USAA June 2007 - April 2008
EarthLink February 2006 - June 2007
Skills
System Center Suite, SCOM, System Center..., SCSM, System Center Service..., VMware, SharePoint, Active Directory, Microsoft Exchange, DNS, Disaster Recovery, Troubleshooting, Virtualization, Windows Server, Computer Hardware, SCCM, FrontRange HEAT, VPN, DHCP, Blackberry Enterprise..., SQL, PCI Standards, Servers, Group Policy, VMware Infrastructure, VMware ESX, IIS, Microsoft Technologies, System Administration
Education
San Antonio College
Zurich North America January 2015 - Present
Clarity Group, Inc. March 2010 - January 2015
USAA February 2007 - November 2009
The Hartford August 2003 - May 2006
Skills
Underwriting, Insurance, Property & Casualty..., Claim, Liability, Legal Liability, Risk Management, General Insurance, Workers Compensation, Commercial Insurance, Financial Analysis, Casualty
Education
Texas State University-San Marcos 2008 — 2009
BS, Geography
San Antonio College 2003 — 2008
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Vector Marketing February 2012 - Present
Atlas Towing & Storage March 2008 - December 2014
Atlantis Project 2014 - 2014
JPMorgan Chase January 2010 - April 2011
USAA 2010 - 2011
Skills
Sales, Sales Management, Direct Sales, Social Media Marketing, Marketing Strategy, Customer Retention, Customer Service, Client Rapport, Time Management, Management
Education
Texas A&M University 2014 — 2015
Bachelor's degree, Human Biology
San Antonio College 2012 — 2014
Associate of Science (A.S.), Pre-Medicine/Pre-Medical Studies, 3.6
Medtronic Diabetes July 2015 - September 2015
USAA September 2014 - June 2015
United Health Group/WellMed Medical Mgmt. August 2012 - September 2014
Max IT Services October 2011 - August 2012
RMA of Texas August 2011 - October 2011
McKesson Provider Technologies September 2010 - August 2011
Baptist Health System March 2010 - September 2010
Cardiology Clinic June 2004 - March 2010
Williams Labadie Healthcare Consulting February 2009 - December 2009
Conroe Regional Medical Center January 2004 - June 2004
Skills
Radiology, Hospitals, Clinical, EMR, Healthcare, Cardiology, Cardiac, Healthcare Management, Healthcare IT, Diagnostics, PACS, Customer Service, Imaging, Microsoft Office, Strategic Planning, Budgeting, Customer Relations, Administration, Problem Solving, Excel, Medical Imaging, Compliance, Analysis, Team Building, New Business Development, Negotiation, Inventory Management, HL7, Account Management, Quality Assurance, PowerPoint, Scheduling, Word, Process Improvement, Troubleshooting, Contract Negotiation, Six Sigma, Informatics, Mentoring, Medical Devices, Policy, Public Speaking, Cerner, Clinical Research, Healthcare Information..., Leadership, Management, Training, Software Documentation, Healthcare Consulting
Education
University of the Incarnate Word 2006 — 2008
Masters, Organization Development
University of the Incarnate Word 2002 — 2003
Bachelors of Science, Nuclear Medicine
San Antonio College 2000 — 2002
Associate, Associates of Arts
San Antonio College of Medical and Dental 1995 — 1996
Certification, Medical Assistant
U.S. Navy, San Diego State University, (retired U.S. Navy) 1990 — 1991
Certification, Electrical engineering
USAA November 2014 - Present
USAA August 2013 - Present
USAA September 2012 - August 2013
USAA September 2011 - September 2012
USAA March 2011 - September 2011
QVC August 2005 - May 2011
2Wire January 2010 - March 2011
QVC San Antonio August 2005 - October 2009
Bucket Brigade June 2007 - August 2007
San Antonio Food Bank April 2005 - April 2005
Skills
Series 7, Property & Casualty..., Data Analysis, Market Analysis, Stock Management, Portfolio Management, Finance, Management, Outlook, Troubleshooting, Technical Support, Data Entry, Customer Service, Customer Satisfaction, Microsoft Office, Leadership, Public Speaking, Team Building
Education
The University of Texas at San Antonio 2008 — 2010
B.B.A., Finance
San Antonio College 2006 — 2008
AA, General Studies
USAA July 2012 - September 2015
Enterprise Rent-A-Car January 2010 - October 2011
St. Joseph's Credit Union March 2009 - December 2009
Skills
Learning Quickly, Multi Tasking, Team Leadership, Independence, Ten Key, Patience, Time Management, Assertiveness, Finance, Management, Banking, Insurance, Customer Service, Sales, Leadership, Data Entry, Customer Satisfaction
Education
The University of Texas at San Antonio 2007 — 2009
Bachelor's degree, Business Administration and Management, General
San Antonio College 2004 — 2006
Associate of Arts (A.A.), Business Administration and Management, General
UTHSCSA February 2007 - Present
HEB June 1988 - October 2005
USAA August 1980 - August 1985
Skills
Organizational..., Personnel Management, Talent Management, Performance Management, Leadership Development, Policy, Recruiting, Talent Acquisition, Organizational Design, Conflict Resolution, Training, Employee Training, Change Management, Research, Benefits Administration, Healthcare Management, Healthcare, EMR, Healthcare Information..., Management, Customer Service
Education
San Antonio College 2009 — 2009
HUMAN RESOURCES
School name:
USAA January 2015 - Present
USAA March 2014 - December 2014
USAA April 2012 - March 2014
Baptist Health System April 2011 - May 2012
Image Freedom March 2011 - January 2012
Spectrum Athletic Clubs September 2007 - March 2011
The Atkins Group June 2004 - September 2007
Roger Christian & Company January 2004 - June 2004
BIG Idea Builders January 2000 - September 2001
Skills
SEO, Digital Marketing, Online Marketing, Integrated Marketing, Social Media Marketing, SEM, Online Advertising, Graphic Design, Marketing, Direct Marketing, B2B, Social Networking, Social Media, Lead Generation, Brand Awareness, Website Development, Marketing Strategy, Web Analytics, Account Management, Marketing Communications, Event Planning, Digital Strategy, Project Management, CRM, Google Analytics, Web Marketing, Brand Development, Adobe Creative Suite, Strategy, E-commerce, Market Research, Corporate Branding, PPC, Web Content Management, WordPress, Digital Media, Google Adwords, Copywriting, Web Design, Mobile Marketing, Multi-channel Marketing, Advertising, Email Marketing, Content Strategy, Interactive Marketing
Education
Texas State University 2001 — 2004
BFA, Communication Design
San Antonio College 1998 — 2001
Associates Degree, Graphic Design; Print
Pixelation Designs January 2010 - Present
Homefront Studios March 1996 - December 2007
USAA March 1988 - September 2001
Education
San Antonio College 1990 — 1993
Information Technology
Red Ventures February 2015 - Present
Red Ventures August 2012 - March 2015
United States Army Reserve June 2010 - July 2013
Red Ventures October 2011 - August 2012
Best Buy March 2010 - June 2011
San Antonio Current 2011 - 2011
Texas Army National Guard January 2007 - June 2010
GameStop November 2009 - January 2010
USAA February 2008 - September 2008
Army National Guard April 2003 - January 2007
Skills
Army, Security, Military, Leadership, Program Management, Training, Afghanistan, Combat, Sales, Microsoft Office, Logistics, Security+, Protection, Military Experience, Remote Desktop, Desktop Support, Security Clearance, National Security, Physical Security, Security Management, Computer Hardware, Tactics, Surveillance, Military Operations, Operational Planning, Command, Force Protection, Government, Weapons, Windows, System Administration, Organizational..., Special Operations, XP, Security Operations, Customer Service, Troubleshooting, Computer Hardware..., Information Assurance, Emergency Management, DoD, Technology, Technical Support
Education
ITT Tech 2011 — 2013
Computer Networking Service, Computers
San Antonio College 2009 — 2013
San Antonio College 2009 — 2010
City of San Antonio April 2009 - Present
Perspectives Gallery of Art 2011 - 2011
Louise Craig Designs February 2008 - April 2009
USAA July 2007 - February 2008
Catapult Systems Inc. May 2007 - February 2008
H-E-B March 2000 - April 2007
Clear Channel 2007 - 2007
Tesoro Petroleum 2007 - 2007
HEB Grocery 2000 - 2007
New Horizons July 1998 - March 2000
Skills
SharePoint Designer, Requirements Analysis, Business Analysis, Visio, SharePoint, User Experience, Web Applications, Web Design, Information Architecture, Microsoft Office..., Microsoft SQL Server, User Interface Design, Databases, IIS, User Experience Design, Content Management, Usability, HTML, Software Development, Integration, SDLC, User Interface, Agile Methodologies, CSS, Web Development, JavaScript, Architecture, Requirements Gathering, Enterprise Architecture, Web Services, XML, Operating Systems, Scrum, C#, .NET, SQL, HTML 5, Visual Studio, SSRS, Mobile Applications, Database Design, Software Project..., Architectures, Software Design, ASP.NET, T-SQL, Visual Basic
Education
The University of Texas at Austin 1985 — 1987
BFA Drama Production, Costume
San Antonio College 1983 — 1985
Business & Drama
The University of Texas at San Antonio 1982 — 1983
Computer Science
Southwestern University 1981 — 1982
Computer Science
Smithson Valley HS
USAA July 2013 - Present
USAA August 2008 - July 2013
USAA Federal Savings Bank February 2005 - August 2008
First Hawaiian Bank March 1998 - May 2000
Skills
Process Improvement, Business Process..., Requirements Gathering, Change Management, Business Requirements, Employee Training, Control Testing, Green Belt, Yellow Belt, Agile & Waterfall..., iGrafx, Visio, Microsoft Office, SharePoint, Banking, Call Centers, Customer Service, Retail Banking, Credit Cards, Deposits, Debit Cards, Consumer Lending, Team Building, Direct Marketing, Organizational..., Policy, Budgets, Insurance, Vendor Management, Training, Customer Experience, Project Planning, Leadership
Education
San Antonio College
iSymmetry November 2014 - Present
EyeVirtual December 2013 - November 2014
Robert Half Technology March 2013 - November 2013
USAA September 2012 - March 2013
Skills
Staff Augmentation, Recruitment Advertising, Executive Search, Temporary Staffing, Sourcing, Applicant Tracking..., Benefits Negotiation, Recruiting, Screening Resumes, Talent Acquisition, Employee Relations, Employer Branding, Technical Recruiting, Onboarding, IT Recruitment, College Recruiting, Human Resources, Permanent Placement, Staffing Services, Contract Recruitment, Interviews, Temporary Placement, Screening, Internet Recruiting, Talent Management, Job Fairs, Taleo, Corporate Recruiting, RPO, Candidate Generation, Boolean Searching, Full-life Cycle..., Recruiters, Graduate Recruitment, Reference Checking, Job Coaching, Resume Writing, Hiring, Cold Calling, Permanent Staffing, Interview Preparation, Behavioral Interviewing, E-recruitment, Personnel Management, Resume, Social Recruiting, Qualifying Candidates, Employee Referral..., Networking
Education
San Antonio College
Business Administration and Management, General
Rackspace Hosting 2008 - Present
USAA September 2002 - January 2008
Skills
User Experience, Web Design, CSS, Information Architecture, User Interface, Usability, User Interface Design, E-commerce, Web Development, Web Analytics, HTML 5
Education
San Antonio College
Real Estate Paperless Solutions January 2010 - Present
SD Tech January 2001 - Present
Articulent, Inc. May 2000 - January 2001
USAA May 1999 - April 2000
IBM Global Business Process Services January 1999 - May 1999
CVS Caremark Corporation November 1997 - December 1998
Southwest Research Institute April 1997 - November 1997
Skills
Web Development, Business Solutions, Real Estate Transactions
Education
San Antonio College 1998 — 1999
Information Technology
Alamo Heights High School 1993 — 1997
Wells Fargo Bank May 2010 - Present
WebPageJr January 2002 - Present
Residential Valuation Services, a Wells Fargo Company February 2009 - May 2010
Wachovia October 2002 - February 2009
FEMA July 2002 - October 2002
USAA October 1998 - September 2001
Texas State University May 1998 - December 1998
Skills
Mortgage Lending, Management, Leadership, Foreclosures, Sales, Banking, FHA, Loans, REO, Training
Education
St. Mary's University 1999 — 2001
MS, Computer Information Systems
Texas State University 1993 — 1998
BBA, Computer Information Systems
San Antonio College 1990 — 1992
AAS, Computer Applications Design
San Antonio College 1989 — 1991
AAS, Computer Programming
Kidmunications, Inc. October 2006 - Present
USAA April 2004 - September 2006
USAA January 2002 - March 2004
USAA January 2000 - February 2002
USAA November 1998 - August 2000
USAA January 1995 - November 1998
USAA August 1991 - January 1995
Skills
Communications Planning, Internal Communications, Copy Editing, Workshop Facilitation, Corporate Communications, Strategic Communications, Communication Training, Media Relations, Newsletters, Press Releases, Crisis Communications, Copywriting
Education
University of the Incarnate Word 1992 — 1994
BA, Mass Communications
San Antonio College 1991 — 1992
Radio, Television, Film Communications (undergraduate studies)
Century 21 United February 2002 - Present
USAA May 1977 - August 2001
Skills
Short Sales, Sellers, Foreclosures, Investment Properties, Investors, Selling, Buyers, Buyer Representation, First Time Home Buyers, Listings, New Home Sales, Single Family Homes
Education
San Antonio College
AEZ CHAIR Co. June 2015 - Present
Gomez Floor Covering Inc February 2007 - November 2008
Bagley's Floor Service May 2005 - December 2007
USAA January 1988 - April 1993
United States Navy CV-66 August 1986 - August 1987
USS John F. Kennedy CV-67 March 1987 - March 1987
Skills
Furniture, New Business Development, Marketing Strategy, Entrepreneurship, Small Business, Interior Design, Restoration, Sales Management, Space Planning, B2B, Furnishings, Retail, Product Development, Strategic Planning, Leadership, Team Building
Education
Associated General Contractors of Texas (AGCTX) and Bexar County 2014 — 2014
Business Boot Camp, Business, Management, Marketing, and Related Support Services
City of San Antonio and Alamo Colleges 2014 — 2014
Associates in BA, In-Progress, Business, Management, Marketing, and Related Support Services
San Antonio College 2012 — 2014
In Progress, Business
WCHS 1980 — 1984
Basic, Basics
CPS Energy May 2014 - Present
MSN July 2013 - May 2014
Baptist Health System February 2013 - June 2013
Baptist Health System January 2011 - February 2013
West Teleservices November 2010 - January 2011
Wells Fargo Bank May 2010 - October 2010
San Antonio Independent School District March 2009 - May 2010
USAA 2000 - 2009
Skills
PowerPoint, Team Building, Microsoft Word, Microsoft Excel, Microsoft Office, Public Speaking, Coaching, Process Improvement, Change Management, Applicant Tracking..., Outlook, Interviews, System Administration, Leadership, Management, Deferred Compensation, Onboarding, Performance Management, Policy, Sales, Employee Benefits, Administration, Job Descriptions, New Hire Orientations
Education
University of the Incarnate Word 2003 — 2008
BA, Psychology of Organizational Development
San Antonio College 2002 — 2003
Certificate, Human Resource Management
Casepro Inc. June 2011 - March 2014
Accountemps (Casepro, Inc) January 2011 - June 2011
USAA February 2010 - September 2010
West Corporation Revenue Generation November 2008 - April 2009
Eye Care Centers of America November 2008 - March 2009
Execupay October 2007 - November 2008
Eye Care Centers of America,Inc. 2001 - 2007
Taco Cabana May 1999 - April 2001
FPA Gonzaba Medical Group, Inc. December 1997 - April 1999
Automatic Data Processing - Employer Services September 1995 - December 1997
Skills
Payroll, PeopleSoft, Employee Relations, Microsoft Office, HRIS, Recruiting, Training, ADP Payroll, Succession Planning, Interviews, Talent Management, Management, Process Improvement, Employee Training, Organizational..., Change Management, Customer Service, Benefits Administration, Account Management, Team Building, Leadership, Employee Benefits, Performance Management, Human Resources, Deferred Compensation, Onboarding, Talent Acquisition, FMLA, Employee Engagement, Ceridian, New Hire Orientations, Applicant Tracking..., Coaching, HR Policies, Tax, Hiring, Leadership Development, Microsoft Excel, Time Management
Education
Roosevelt High School
Diploma, Academic
San Antonio College
33 Hours towards BA, Computer Science
USAA October 1982 - March 2014
Skills
Microsoft Excel, Insurance, Underwriting, Series 7, Outlook, Banking, Financial Analysis
Education
San Antonio College 1981 — 1983
Business Administration and Management, General
Employee Benefits Services Inc May 2015 - September 2015
USAA February 1994 - December 2000
Skills
Insurance, Employee Benefits, Health, Dental, Small Business, Dentistry, Disability Insurance, Health Insurance, Term Life Insurance, Property & Casualty..., Long-term Care, Leadership, Life Insurance, Training, Fixed Annuities, Claim, Customer Service, Sales, Whole Life, Public Speaking, Management, New Business Development, Sales Management, Team Building, Customer Satisfaction, Healthcare, Negotiation, Budgets, Marketing Strategy, Networking, Workers Compensation, Commercial Insurance, Customer Retention, Fundraising, Contract Negotiation, Account Management, Cold Calling, Umbrella Insurance, Homeowners, Selling, Underwriting, Marketing
Education
San Antonio College 1983 — 1987
Associates, Management
Tyler Junior College 1980 — 1981
Petroleum Landman, Petroleum Landman program, A
Slice of Lime September 2012 - Present
Code3 Apps March 2013 - Present
Consert, Inc. September 2011 - September 2012
Rationale March 2010 - February 2011
The Atkins Group September 2008 - March 2010
USAA March 2006 - September 2008
Lackland AFB October 2005 - June 2006
Bandera Road Community Church 2003 - 2006
Skills
Web Development, User Interface Design, Gardening, User Experience, Requirements Gathering, Sitemaps, Storyboarding, Wire Framing, HTML 5, E-Learning, Site Maps, CSS, Flash, User Interface, Customer Journey Mapping, Product Design, Project Management, Dreamweaver, Illustrator, Usability, Front-end, Multimedia, User Experience Design, JavaScript, Usability Testing, Agile Methodologies, Wireframes, Interaction Design
Education
San Antonio College 2006 — 2008
Arts
Truckee Meadows Community College 2000 — 2001
Inserso Corporation September 2015 - Present
Pearson June 2015 - September 2015
CGI May 2014 - June 2015
Nationwide Insurance December 2011 - May 2014
Bexar Metropolitan Water District March 2010 - November 2011
USAA March 2007 - September 2008
Skills
Microsoft Office, Help Desk Support, Windows 7, Windows, Technical Support, Troubleshooting, Active Directory, Network Security, Software Installation, Network Administration, System Administration, Windows Server, BMC Remedy, Documentation, Disaster Recovery, VPN, Computer Hardware, Outlook, Security, Blackberry Enterprise..., Oracle, Network Design, IT Operations, IT Management, Remedy Ticketing System, IT Hardware Support, Jabber, Lotus Notes, Microsoft Servers, Windows Desktop..., Windows System..., Enterprise Network..., Desktop Deployment, Software Deployment, Hardware Installation, Android, WiFi, Desktop Administration, Desktop Support..., Microsoft desktop..., BMC Remedy Ticketing..., Bomgar, Sales Force
Education
San Antonio College 2013 — 2015
Associate's degree, Network and System Administration, 3.4
San Antonio College
Associate's degree, Network and System Administration/Administrator
Weatherford April 2013 - Present
Sysco Foods March 2011 - March 2013
PepsiCo September 2010 - February 2011
USAA October 2007 - September 2010
Bank of America July 2005 - October 2007
Skills
Oil, Pumps, Maintenance, Petroleum, Quality Control
Education
San Antonio College
Business Administration and Management, General
Old Spanish Missions, Inc.,- The Archdiocese of San Antonio September 2014 - Present
Old Spanish Missions, Inc. (Archdiocese of San Antonio) January 2011 - Present
Old Spanish Missions, Inc. (Archdiocese of San Antonio) August 2007 - January 2011
USAA February 1979 - August 2007
PIER 1 PRODUCTIONS May 1980 - 1980
MISSION CENTRAL-KONO/KITY RADIO May 1978 - 1979
Skills
Volunteer Management, Fundraising, Community Development, Community Outreach, Event Planning, Public Speaking, Non-profits, Spanish, Public Relations, Advertising, Customer Service, Nonprofits, Newsletters, Event Management, Program Development, Social Networking, Grant Writing, Editing, Facebook, Creative Writing, Leadership, Social Media, Research, Teaching, Marketing Communications, Leadership Development, Strategic Planning, Management, Writing, Team Building, Blogging, Marketing, Microsoft Office, Social Media Marketing
Education
University of the Incarnate Word 2006 — 2010
Master of Arts (M.A.), COMMUNICATIONS, 3.7
University of the Incarnate Word 2006 — 2010
MA, COMMUNICATIONS
University of the Incarnate Word 2004 — 2006
Bachelor of Arts (B.A.), Communication Arts, 3.5
San Antonio College 1976 — 1978
AAS, RADIO/TV/FILM
USAA Home Equity ProcessorUSAAMarch 2014 - Present
USAA August 2009 - March 2014
Wells Fargo August 2007 - August 2009
US Army October 1998 - July 2004
Skills
Insurance, Banking, Risk Management, Retirement Planning, Mortgage Lending, Credit, Financial Analysis, Refinance
Education
San Antonio College 2014 — 2016
Broadway Bank November 2014 - Present
USAA 2011 - 2014
Aspen Beverage Group 2009 - 2011
San Antonio Express-News 2002 - 2009
Ernst & Young Center for Technology 1993 - 1996
- United States Army, 7th Signal Command – Judge Advocate General’s Corps (JAG) 1986 - 1989
Skills
Digital Marketing, Social Media, Market Research, Advertising, Behavioral Targeting, Trade Shows, Brochures, Marketing, New Business Development, Logo Design, Recruiting, Mobile Marketing, Team Building, Market Planning, Marketing Strategy, Marketing Research, Copywriting, Online Advertising, Program Management, Email Marketing, Management, Integrated Marketing, Strategic Communications, Strategy, Strategic Planning, Marketing Communications, Direct Mail, Direct Marketing, Media Relations, Online Marketing, Digital Media, Sales Management, Social Media Marketing, Web Design, Public Relations, Customer Service, Social Networking, Publications, Newsletters, Sponsorship, Graphic Design, Brand Development, Product Development, Corporate Communications, Media Planning, Brand Management, Lead Generation, Marketing Management, Analytics, Segmentation
Education
University of the Incarnate Word
Graduate coursework in Marketing MBA
The University of Texas at Arlington 1994 — 1996
Bachelor's, Communications specializing in Graphic Design
San Antonio College 1989 — 1991
AA, Applied Science/Advertising
Bellinger and Associates LLC February 2015 - Present
Collabera August 2014 - May 2015
Chase 2010 - 2013
USAA 2009 - 2010
Citi September 2001 - September 2007
Skills
Risk Management, Fraud Prevention, Finance, Customer Service, Management Consulting, Nonprofits, Banking, Mortgage Lending, Loans, Strategy, Financial Risk
Education
San Antonio College
Graphic Design
UTHSCSA December 2012 - Present
The University of Texas at San Antonio May 2011 - December 2012
UTHSCSA March 2008 - May 2011
Alamo Colleges August 2005 - March 2008
Karta Technologies March 2004 - March 2005
Self-Employed January 2002 - August 2003
USAA October 1989 - January 2002
Skills
SSIS, SSRS, C#, JavaScript, SQL, Microsoft SQL Server, Oracle, CSS, ASP.NET, Web Applications, Databases, VB.NET, Visual Basic, PHP, ASP, Web Development, Windows, PL/SQL, Unix, Software Development, Access, Crystal Reports, XHTML, System Administration, Perl, Programming, ColdFusion, XML, MySQL, Drupal, AJAX, SharePoint, jQuery, T-SQL
Education
San Antonio College 1992 — 1996
AAS, Computer Programming
St. Leo University
BS, Computer Programming
BMC 2006 — 2007
Certification, ARS 7.x
UnitedHealth Group December 2014 - Present
USAA April 2006 - September 2014
USAA Life Insurance Company January 2008 - April 2008
USAA December 2000 - September 2002
C.W. Downer & Co. October 1996 - February 1998
Institute For Women's Health January 1995 - October 1996
Skills
Underwriting, Financial Services, Financial Modeling, Fixed Annuities, Asset Management, Management, Leadership, Customer Service, Team Building, Life Insurance, Sales, Health Insurance, Insurance, Medicare, Claim, Employee Benefits
Education
Southwest School of Medical Assistants
Judson High School
HS
San Antonio College
UPS 2013 - Present
The Scooter Store 2008 - 2012
Internal Revenue Service 2007 - 2007
CVS Caremark Corporation 2005 - 2005
USAA 2003 - 2004
Skills
Account Development /...
Education
University of Phoenix 2012 — 2014
San Antonio College 2001 — 2003
GREAT AMERICAN PRODUCTS August 2012 - Present
Consulting September 2011 - Present
GrowPublic.com October 2009 - September 2011
Harland Clarke November 2007 - October 2009
Techline, Inc. September 2001 - November 2007
USAA June 1998 - August 2001
University Health System of San Antonio April 1996 - June 1998
Skills
User Experience, User Interface Design, Web Design, Graphic Design, Brand Development, Creative Direction, Advertising, Art Direction, Responsive Web Design, Social Media, Email Marketing, Adobe Creative Suite, Marketing Strategy, Direct Mail, Corporate Branding, Corporate Identity, Photoshop, Graphics, Branding & Identity, Copywriting, CSS, Print Production, Illustration, Brochures, Creative Development, Online Marketing, SEO, Blogging, Social Networking, Logo Design, Creative Problem Solving, Digital Media, InDesign, Illustrator, Concept Development, Online Advertising, Digital Marketing, Interactive Media, Creative Strategy, Marketing Communications, E-commerce, Facebook, Newsletters, Layout, Marketing, Social Media Marketing, Visual Communication, WordPress, Management
Education
San Antonio College
Communication Arts
University of the Incarnate Word
Business
Rich's Products Corporation November 2014 - May 2015
Wells Fargo August 2014 - October 2014
Flour Power Cakery July 2007 - March 2014
Wachovia/Wells Fargo December 2002 - August 2007
World Savings December 2002 - August 2007
USAA August 1994 - August 2002
Skills
Cakes, Food & Beverage, Restaurants, Small Business, SharePoint, SDLC, Quality Assurance, Project Management, Project Coordination, Project Scope..., Project Delivery, Budgeting, Business Requirements, Requirements Gathering, Testing, Test Management, Test Planning, Food Safety, Data Analysis, Business Analysis, Business Process..., Benefit Cost Analysis, System Testing, Troubleshooting, Customer Liason, Project Planning, Software Implementation, Production Support, Technical Support, Employee Training, Project Estimation, MS Project, Teamwork, Retail, Cooking, Baking, Culinary, Culinary Skills, Catering, Pastry, Food Industry, Food Service, Ingredients, Menu Development, Food, Chocolate, Bakery, Ice Cream, Sauces, Confectionery
Education
Texas Culinary Academy 2005 — 2006
Degree, Pastry
San Antonio College 1994 — 1995
Information Technology
John Jay High School 1981 — 1985
Diploma
International Valuation Group LLC July 2015 - Present
Mission Federal Credit Union October 2013 - January 2014
USAA May 2012 - June 2013
SWBC Mortgage August 2009 - May 2012
Skills
Loans, Credit, Banking, Customer Service, Training, Outlook, Mortgage Lending, Mortgage Banking, Underwriting, Loan Origination, Residential Mortgages, Refinance
Education
Southwestern Community College District 2014 — 2016
Real Estate, Real Estate, 2.75
San Antonio College 1995 — 1996
IPSecure September 2012 - Present
United States Air Force March 2010 - February 2015
USAA March 2007 - September 2012
Skills
Active directory and..., Installing various..., Domain and configure IP..., Hold a DoD 8570.01-M..., Proficient in Microsoft..., Proficient in Microsoft..., Basic knowledge and OJT..., Very knowledgeable of..., Excellent communication..., Great attention to..., Team Leadership, Windows Server, Security, Computer Security, Information Assurance, Security Clearance, Switches, Security+, DoD, Troubleshooting, Integration, SharePoint, Software Installation, Software Documentation, Networking, Technical Support, Network Administration, Hardware, Help Desk Support, Windows 7
Education
The University of Texas at San Antonio 2002 — 2005
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations
San Antonio College 2000 — 2002
CNAC Financial March 2015 - Present
Conn's HomePlus August 2014 - March 2015
Wells Fargo Home Mortgage March 2014 - August 2014
Green Tree Servicing January 2014 - March 2014
USAA October 2007 - October 2013
Asset Acceptance January 1996 - October 2007
Skills
Financial Services, Financial Analysis, Financial Planning, Risk Management, Finance, Portfolio Management, Investments, Banking, Debt Collection, Third Party Collections, Business Process..., Credit Risk, Collections, Loss Mitigation, Mortgage Lending, Credit, Credit Analysis, Loans, Financial Risk
Education
San Antonio College 1993 — 1995
General Studies
USAA June 2015 - Present
Hyatt Hotels Corporation August 2011 - November 2014
Office of Senator Leticia Van De Putte August 2010 - December 2010
Social Security Administration April 2010 - September 2010
Skills
Customer Service, Public Speaking, Event Planning, Time Management, Research, Community Outreach, Training, Editing, Microsoft Word, Microsoft Excel, Microsoft Office, Social Media, Photoshop, PowerPoint, Social Networking
Education
The University of Texas at San Antonio 2014 — 2015
Bachelor's Degree, Economics
San Antonio College 2009 — 2011
Associates, Political Science
University of the Incarnate Word 2005 — 2007
Bachelor's Degree, Computer Graphics
Y&L SWBC August 2015 - Present
CCC group inc March 2014 - August 2015
Kforce /USAA April 2013 - March 2015
Talascend/ caterpillar 2013 - 2014
USAA January 2012 - March 2013
AT&T May 2010 - January 2013
Skills
Active Directory, Troubleshooting, Windows Server, Windows 7, Windows XP, Technical Support, Computer Hardware, ITIL, Cisco Technologies, VPN, IT Service Management, Servers, TCP/IP, VMware, Citrix, Help Desk Support, Software Installation, Information Technology, Hardware, Operating Systems, Routers, Network Security, Security, Microsoft Office, Software Documentation, Windows, Customer Service, Computer Repair, Information Security, Networking, Linux
Education
ITT Technical institute san antonio tx 2010 — 2013
Bachelor's degree, Computer and Information Systems Security/Information Assurance
San Antonio College 2009 — 2010
St Phillips South West Campus 2003 — 2005
Certificate of Electrical Applied Science
USAA August 2010 - Present
Harland Clarke (formerly Clarke American) August 2007 - June 2009
Harland Clarke (formerly Clarke American) August 2003 - August 2007
USAA September 2001 - August 2002
USAA October 1997 - August 2001
USAA June 1989 - September 1997
Datapoint Corp. 1977 - 1987
Skills
Process Improvement, Cross-functional Team..., Program Management, SDLC, Project Management, Management, Vendor Management, Business Analysis, Analysis, Strategic Planning, Agile Methodologies, Software Documentation, Team Building, Integration, Software Development, Leadership, IT Management, CRM, E-commerce, PMP, Requirements Analysis, ITIL, Security, Visio, Access, SQL, Change Management, Resource Management, Requirements Gathering, Business Intelligence, Disaster Recovery, Risk Management
Education
St. Mary's University 1983 — 1985
BAS, Data Processing Management
San Antonio College
AAS, Computer Programming
University of Virginia Darden School of Business
Darden Executive Education Program
Project Management Institute 1999 — 1999
PMP, Project Management
Citi December 2012 - Present
US Army National Guard August 2008 - Present
AT&T 2004 - 2013
United States Air Force September 1995 - August 2008
USAA March 1999 - 2000
AT&T February 1997 - March 1999
Skills
Call Centers, Technical Support, Telecommunications, Transportation, VoIP, Marketing Communications, IP, Telephony, Army, Program Management, Computer Network..., Security Clearance, Microsoft Office, Military Experience, Leadership, Military, Training, Team Leadership, Government, Military Operations, DoD
Education
San Antonio College 1991 — 1993
Associates of Business
East Central High School, San Antonio College, Community College of the Air Force 1988 — 1991
Accenture January 2009 - Present
The University of Texas Health Science Center at San Antonio August 2000 - January 2009
JCS INC 1997 - 2000
USAA 1995 - 1997
Prudential Insurance 1993 - 1995
JCS Data Service 1989 - 1993
Skills
VMware, Platespin, Oracle SQL, Oracle, PeopleSoft, Data Migration, Replication, Database Administration, Deployment, SQL, Databases, Microsoft SQL Server, IT Management, Disaster Recovery, Enterprise Architecture, Shell Scripting, Enterprise Software, ITIL, Software Development, Solaris, System Deployment, Unix, Windows Server
Education
University of Houston-Victoria 2007 — 2010
Master of Science, Computer Information Systems
St. Mary's University 1993 — 1996
Bachelor of Arts (B.A.), Computer Information Systems
San Antonio College 1989 — 1993
Computer Information Systems
Keller Williams Realty, Inc. June 2015 - Present
Kase Design and Construction March 2015 - Present
Rackspace, the #1 managed cloud company August 2009 - December 2014
Apple July 2008 - August 2009
USAA March 2005 - October 2008
Skills
Product Management, Project Management, Cloud Computing, Microsoft Excel, Process Improvement, Program Management, System Administration, Sales, Management, Team Leadership, Vendor Management, Leadership, CRM, Team Building, Training, SaaS, Customer Service
Education
San Antonio College 2003 — 2005
Bachelor of Science (B.S.), Small Business Administration/Management
HealthMarkets, Inc. August 2014 - Present
Health Markets July 2014 - Present
Legend Mazda January 2014 - Present
USAA April 2012 - December 2013
kgb May 2011 - February 2012
Rackspace, the Open Cloud Company October 2007 - March 2011
Skills
Brand Development, Customer Service, Hospitality Industry, Internal Communications, Lifesciences, Lead Generation, Project Management, Social Media, Market Analysis, Negotiation, R&D, Strategic Planning, Theatre, User Experience, Volunteer Management, Creative Writing, Youth Mentoring, Youth Development
Education
San Antonio College 2006 — 2008
USAA February 2012 - Present
Texas Elite Promotions May 2011 - April 2012
San Antonio College August 2009 - June 2010
Baby Bee Photography June 2006 - December 2009
Dr Paul Weigand, DDS November 2008 - February 2009
Keller WilliamsLegacy August 2007 - July 2008
Skills
Microsoft Office, Training, Leadership, Coaching, Risk Management, Team Building, Public Speaking, Process Improvement, Customer Service, Insurance, Analysis
Education
The University of Texas at San Antonio 2009 — 2011
Bachelor of Applied Science, Interdisciplinary Studies
San Antonio College 2003 — 2010
Bachelor of Applied Science (B.A.Sc.), Child Development
USAA June 2014 - Present
Rose International April 2013 - June 2014
Best Buy March 2009 - April 2013
Skills
Windows 7, Microsoft Publisher, Access, OneNote, PowerPoint, Sales Operations, Technical Support, Microsoft Word, Windows XP Pro, Android, iPhone, Windows Phone, Leadership, Customer Satisfaction
Education
San Antonio College 2011 — 2015
Associate's Degree, Communications
ITT San Antonio, TX 2005 — 2006
Multimedia
USAA March 2014 - Present
Chase October 2012 - March 2014
U.S. Army September 2006 - October 2012
U.S. Army 2006 - 2012
Education
San Antonio College 2010 — 2010
Converse Judson High School 2001 — 2005
University of Phoenix
Business, Management, Marketing, and Related Support Services
Digital Alamo August 2008 - Present
USAA March 2014 - July 2015
US Army August 2003 - August 2008
Bivio Networks, Inc. July 2001 - July 2003
Intira Corporation June 2000 - July 2001
Nokia January 1999 - June 2000
TechKnowledgy Solutions February 1999 - December 1999
All Systems Go August 1998 - February 1999
Knowmed Systems December 1997 - August 1998
Kaiser Permanente February 1997 - December 1997
Skills
Security Clearance, Intelligence, Security, Firewalls, Troubleshooting, Networking, TCP/IP, Network Security, Integration, System Administration, Technical Support, Network Administration, Disaster Recovery
Education
Texas A&M University-San Antonio 2011 — 2013
Bachelors of Business Administration, Computer Information Systems
San Antonio College 2008 — 2010
Associates of Business Administration
New Horizons Computer Learning Center
CompTIA A+, Network+, Security+ certification courses
County of Bexar April 1993 - Present
USAA January 1991 - March 1993
Skills
Economic Development, Non-profits, Public Policy, Policy, Government, Policy Analysis, Politics, Housing Development, Research, Project Management, Environmental clearance, Construction Management, Federal Grants..., Contract Management, Government Procurement, Emergency Management, Information Technology, Web Development, Public Administration, Grants, Nonprofits, Community Development, Public Speaking, Program Management, Community Outreach
Education
San Antonio College
The University of Texas at San Antonio
Rackspace, the #1 managed cloud company May 2012 - Present
Rackspace, the #1 managed cloud company March 2011 - May 2012
JPMorgan Chase April 2010 - March 2011
VinylBlitz.com and Cheap Thrills Records 1999 - 2010
USAA February 2007 - June 2008
Harcourt Assessment September 2005 - January 2007
Harland Clarke July 2004 - September 2005
Skills
Supply Chain, Strategic Sourcing, Supply Chain Management, KPIs, Performance Dashboards, Compliance, Procure-to-Pay, Contract Management, Operational Excellence, Oracle, Oracle HR, Oracle E-Business Suite, Supply Chain Operations, Supply Chain..., SharePoint 2013, Spend Analysis, Procurement Contracts, Contract Law, Legal Contract Review, E-commerce, E-commerce SEO, Oracle Reports, Demand Planning, Capacity Management, Capacity Planning, Analysis, Key Performance...
Education
The University of Texas at Austin - The Red McCombs School of Business 2013 — 2014
Executive Education - Supply Chain Management Certificate series, Supply Chain Management
The University of Texas at San Antonio College of Business 2000 — 2003
Bachelor of Business Administration (B.B.A.), Marketing/Economics
San Antonio College 2008 — 2009
Financial Analysis Certificate
The Center for Legal Studies 2003 — 2004
Paralegal Certificate
LNV, Inc. July 2013 - Present
Texas Department of Transportation January 2012 - July 2013
LNV, Inc June 2010 - August 2010
USAA March 2004 - February 2010
Skills
MicroStation, Geopak, AutoCAD, Engineering, Microsoft Office, HEC-RAS, Surveying, Primavera P6
Education
The University of Texas at San Antonio 2009 — 2011
Bachelor’s Degree, Civil Engineering
San Antonio College 2005 — 2008
Associate’s Degree, Engineering
HEB October 2011 - Present
H-E-B January 2007 - October 2011
Harland Clarke 2006 - 2007
Argonaut Group, Inc. November 2004 - February 2006
USAA May 1985 - November 2004
Skills
Building High..., Variable Data Marketing..., Activity Based Costing, Marketing Strategy, Corporate Branding, Retail, Corporate Communications, Analysis, Creative Direction, High Performance Teams, Marketing, Team Leadership, Public Relations, Leadership, Direct Marketing, Market Research, Management, Direct Mail, Advertising, Procurement, Budgets, Brand Management, P&L Management, Strategy, Sales, Event Planning, Time Management
Education
University of the Incarnate Word 1997 — 2000
BBA, Marketing
San Antonio College 1983 — 1986
AAS, Advertising
Energy Transfer March 2010 - Present
Energy Transfer March 2010 - Present
USAA August 2009 - April 2010
USAA Bank March 2009 - March 2010
CPS Energy March 2008 - March 2009
CPS Energy 2008 - 2009
U.S. Army Reservist August 2004 - September 2008
210 January 2007 - May 2007
Car-Tel communications AT&T 2006 - 2006
Skills
Windows Server, Microsoft Exchange, Active Directory, Troubleshooting, Technical Support, Servers, Disaster Recovery, Help Desk Support, Blackberry Enterprise..., HP, Remote Desktop, VPN, Windows XP, Networking, XP, System Deployment, Software Installation, Operating Systems, SCCM, Windows, Access, Databases, Blackberry, Windows 7, Citrix, BMC Remedy, Hardware, Software Documentation, Printers, ITIL v3 Foundations..., Cisco Routers, Cisco Wireless, Cisco VPN, SAP, Server Administration, Virtual PC, Application..., Windows 8, ShoreTel, Microsoft Virtual Server, Asset Management, Xerox Printers, Thermal Printers, UPS Shipping, Intellex, Measurement Systems, NetIQ AppManager, PowerBuilder
Education
San Antonio College 2005 — 2007
Academic and High School Diploma, CIS
San Antonio College 2004 — 2007
AAS, Computer Security Adminstration
San Antonio College 1994 — 1997
Associates in Applied Science, Computer Information Security
NAA Life December 2012 - Present
PHH Mortgage December 2010 - December 2012
Service Corporation International September 2009 - December 2010
Washington Mutual Mortgage Loans April 2001 - September 2009
USAA November 1993 - April 2001
Skills
Term Life Insurance, Umbrella Insurance, Commercial Insurance, Property & Casualty..., Insurance, Life Insurance, Homeowners, Renters, Health Insurance, Small Business, General Insurance, Legal Liability, Mortgage Lending, Residential Mortgages, Underwriting, Remote Desktop, Data Analysis, Cash Flow, DOS, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Lotus Notes, Credit, Finance, Financial Risk
Education
Dignity University 2009 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.4
San Antonio College 1989 — 1991
Associate's degree, Business Administration and Management, General
Thomas Jefferson High School 1986 — 1989
High School Diploma, Business, Management, Marketing, and Related Support Services, 3.2
Hope Center Church June 2008 - Present
NEISD August 2009 - May 2010
USAA June 2007 - July 2009
USAA June 2007 - July 2009
Skills
Public Speaking, Project Coordination, Program Management, Event Management, Student Development, Student Leadership, Student Recruitment, Community Outreach, Community Relations, Event Planning, Event Marketing, Coordinating Special...
Education
The University of Texas at San Antonio 2001 — 2009
Bachelor of Arts (BA), Education
San Antonio College
The University of Texas San Antonio August 2009
Bachelor of Arts, Interdisciplinary Studies Education and Human Development
USAA November 2012 - Present
GE Healthcare January 2012 - October 2012
GE Asset Management April 2008 - December 2011
GE Asset Management October 2005 - April 2008
GE Asset Management February 2005 - September 2005
Pratt & Whitney January 2003 - February 2005
United States Air Force January 2002 - January 2003
Skills
Program Management, Six Sigma, Change Management, Vendor Management, Project Management, Cross-functional Team..., Risk Management, Business Analysis, Data Management, Strategic Planning, Business Process..., Operations Management, Quality Assurance, Team Building, Business Intelligence, CRM Integration, Applications Software..., Operating Budgets, Strategic Financial..., Management, Business Process, Leadership, Process Improvement
Education
Webster University
Master of Business Administration (M.B.A.)
San Antonio College
Certificate, Oracle
Webster University
Master of Arts (M.A.), Computer Resources & Information Mgmt
Wayland Baptist University
Bachelor of Applied Science (B.A.Sc.), Education
tw telecom, inc. August 2012 - Present
Currently in the job search market April 2011 - August 2012
CompuCom August 2011 - November 2011
USAA October 2003 - April 2011
USAA September 1997 - October 2003
TIME WARNER CONNECT October 1994 - September 1997
Graphic Quest August 1993 - October 1994
TENNMARK TELECOMMUNICATIONS, INC. October 1987 - July 1993
Skills
Microsoft SQL Server, Troubleshooting, Call Center, Networking, System Administration, Visio
Education
New Horizons 2011 — 2011
no, Information Services
University of the Incarnate Word 2002 — 2002
No, Information Services
Elkins Institute of Electronics 1978 — 1979
FCC 2nd Class License, Electronics
San Antonio College 1975 — 1975
No, Psychology
CYNTELL VENTURESLLC July 2014 - Present
AAA of Texas June 2015 - Present
CYNTELL VENTURESLLC dba Cyntell Medical Supply October 2013 - Present
CYNTELL VENTURESLLC dba Creactive Kids November 2012 - Present
USAA June 2014 - June 2015
Humana June 2013 - November 2013
Nationwide Insurance June 2009 - December 2012
Skills
Sales, Customer Service, Marketing, Leadership, Team Building, Finance, Coaching, Training, Business Analysis, Analysis
Education
The University of Texas at San Antonio 2001 — 2006
Business Administration and Management, General
San Antonio College
CitiFinancial April 2008 - Present
CitiFinancial Auto March 2002 - April 2008
EDS September 1975 - December 1999
USAA June 1976 - August 1976
Frost National Bank March 1973 - August 1975
Skills
Enterprise Architecture, MVS, Mainframe, IT Strategy, TSO, IT Governance, DB2, COBOL, Application Development, Program Management, SDLC, Software Development, Disaster Recovery, Agile Methodologies, Software Project..., Integration, Governance, Solution Architecture, Requirements Analysis, SQL, Unix, SOA, SharePoint
Education
EDS 1975 — 1977
Certificate
Texas A&M University-Commerce 1975 — 1977
BS
San Antonio College 1973 — 1975
Methodist Health System April 2013 - Present
San Antonio College -RN program August 2011 - March 2013
Wells Fargo January 2008 - February 2010
WaMu July 2006 - January 2008
USAA January 2002 - March 2006
Skills
Program Management, PowerPoint, Microsoft Excel, Healthcare, Customer Service, Microsoft Word, Microsoft Office, Outlook, Critical Thinking, Time Management, Cpr Certified, Public Speaking, Sales
Education
San Antonio College 2011 — 2013
Associate of Science (A.S.), Registered Nursing/Registered Nurse
University of Phoenix- San Antonio 2008 — 2009
The University of Texas at San Antonio 1996 — 2000
BS, Biology
Precision Resource Company July 2013 - September 2013
Precision Resource Company January 2013 - July 2013
Precision Resource Company October 2012 - November 2012
Hilton Worldwide August 2011 - August 2012
Wells Fargo January 2011 - March 2011
Kelly Services August 2010 - January 2011
USAA August 2008 - November 2009
Kelly Services January 2008 - August 2009
Skills
Active Directory, SharePoint, IT Management, ITIL, Windows Server, Visio, VMware, Servers, Business Analysis, System Administration, Troubleshooting, Unix, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Microsoft Office 2007, Microsoft CRM, SAP Portal, Portals, HTML emails, Email Hosting, Administrative..., Data Entry, Customer Service, Customer Oriented, Customer Engagement, Forecasting, Customer Retention
Education
University of the Incarnate Word 2008 — 2010
San Antonio College 2006 — 2008
BBC GLOBAL MARKETING December 1991 - Present
BBC GLOBAL MARKETING January 1991 - Present
USAA September 1968 - January 1991
Skills
Strategic Planning, Public Speaking, Small Business, Online Advertising, Social Networking, Entrepreneurship, Social Media, Lead Generation, Blogging, Sales Management, Customer Service, Team Building, Negotiation, Marketing, Social Media Marketing, New Business Development, Advertising, Marketing Strategy, Public Relations, Photoshop, Start-ups, Sales, Online Marketing, Marketing Communications, Coaching, Email Marketing, SEO, Web Marketing, Business Development, SEM
Education
San Antonio College 1984 — 1987
Confidential November 2010 - Present
Accenture November 2010 - Present
KCI October 2004 - January 2010
USAA 1987 - 2004
Education
San Antonio College 1982 — 1987
USAA August 2015 - Present
Skills
Agile Methodologies, Agile Project Management, SDLC, Integration, PMP, Software Project..., Software Development, Resource Management, Finacial Management, Staff Development, Team Leadership, Communication Skills, Risk Management, Risk Assessment, Risk Analytics, Issue Management, Scrum, Vendor Management, Talent Management, Systems Analysis, IT systems development, Forecasting, Budget Setting, Project Portfolio..., Professional Mentoring, PMO, Information Technology, Requirements Analysis, Requirements Gathering
Education
Texas State University 1989 — 1994
BBA, Computer Information Systems
San Antonio College
USAA Lead Programmer AnalystPG&E TexasJune 1997 - June 1999
Valero Energy Corporation 1987 - 1997
Gulf Energy 1985 - 1987
Halo Distributing 1981 - 1984
Skills
Security, Process Improvement, Information Security..., Risk Management, Visio, Information Security, CISSP, SDLC, Business Analysis
Education
The University of Texas at San Antonio 1978 — 1982
BBA, Business Data Systems
San Antonio College 1974 — 1976
Associates, Programming
Alixtion February 2011 - Present
USAA September 2010 - May 2011
Citibank (Banamex USA) October 2009 - September 2010
Texas Ag Finance January 2008 - September 2009
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Credit, Call Center, Insurance, Data Entry, Banking, Sales, Customer Satisfaction, Access, Teamwork, SharePoint, ADS II, Unifi, DBsales, CRM, Deed Plotter, compsales, GFX, Promotions, Bookings, Music, Call Centers, Social Media Marketing, Leadership, Marketing, Social Media, Facebook
Education
San Antonio College
Homeland Security, Law Enforcement, Firefighting and Related Protective Services
San Antonio College
Sirius Computer Solutions June 2009 - Present
The Mergis Group October 2008 - Present
Mergis Group Ltd June 2007 - February 2009
Accountemps June 2008 - November 2008
Spherion Staffing June 2007 - September 2007
South West Business Corporation October 2006 - March 2007
USAA August 2001 - January 2006
Education
San Antonio College 1998 — 2001
Office Systems Technology
San Antonio College
Self - Employed September 2008 - Present
Pilot Catastrophe Service 2008 - Present
USAA July 2002 - November 2006
Education
San Antonio College 1997 — 1999
AA, Criminal Justice
Anthem - Blue Cross Blue Shield August 2012 - Present
Hub Enterprises Inc June 2009 - August 2012
TheZenith Insurance Company September 2006 - February 2009
USAA June 1986 - September 2006
Skills
Fraud, Investigation, Insurance, Claim, Evidence, Property & Casualty..., Workers Compensation, Government, Enforcement, Investigative Reporting, Criminal Investigations, Physical Security, Accident, Liability, Internal Investigations, Corporate Security, Property Damage, Surveillance, Criminal Justice, Claims Management, Skip Tracing, Background Checks, Executive Protection, Subrogation, Claim Investigation, Criminal Law, Security Operations, Claims Handling, Policy, Law Enforcement, Private Investigations, Legal Liability, Medicare, Fraud Detection, Workers' Compensation..., Investigative Research, Computer Forensics, Counterterrorism, Insurance Law, Claims Resolution, Liability Analysis, Health Care Fraud, Litigation Support, Workplace Violence, Fraud Claims, Special Investigations
Education
San Antonio College
WC
Microsoft August 2015 - Present
Microsoft September 2013 - August 2015
SWBC February 2011 - June 2013
Muscogee Nation Business Enterprise 2004 - 2010
Garanty Bank 2003 - 2005
CDI 2001 - 2003
USAA 1999 - 2001
CDSI/ACS 1998 - 1999
Prudential Healthcare 1996 - 1997
Shocking Gray 1993 - 1996
Skills
CISSP, PMP, MCITP, MCTS, Photoshop, 3DS Max, SharePoint, .Net C#, MS SQL, Application Architecture, Process Improvement, Business Intelligence, Organizational..., Change Management, jQuery
Education
University of the Incarnate Word 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of the Incarnate Word 2011 — 2012
Bachelor of Science (BS), Business Administration and Management, General - IT Concentration
San Antonio College 2007 — 2009
Associate of Arts and Sciences (AAS), Business Administration and Management, General
San Antonio College 2007 — 2009
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
self-employed December 2010 - Present
Alltate Insurance Company April 2010 - June 2011
USAA September 1989 - July 2007
Skills
Hospitals, Customer Relations, Word
Education
San Antonio College 2008 — 2009
Medical Transcription
U.T.S.A.
Bachelor of Arts (B.A.), Political Science and Government
Texas Mutual Insurance Company May 2007 - Present
USAA May 1987 - May 2007
Education
San Antonio College
Wells Fargo Home Mortgage December 2010 - Present
Sirius Computer Solutions August 2009 - December 2010
Northside ISD January 2009 - May 2009
World Savings / Wachovia 2002 - 2008
USAA 1999 - 2002
Citicorp 1996 - 1999
Skills
Financial Reporting, Process Improvement, Access, General Ledger, Data Analysis, Customer Service, Budget Process, Microsoft Excel, Microsoft Word, PowerPoint, Banking, Team Building, Leadership, Business Analysis, Management, Risk Management, Credit, Loans, Visio
Education
San Antonio College 2008 — 2009
Alternative Teaching Certificate, Mathematics 4-8
The University of Texas at San Antonio 2001 — 2004
Bachelor's, Accounting
USAA May 2009 - August 2009
LandAmerica Lawyers Title March 2002 - October 2008
Investment Professionals, Inc. May 2000 - September 2001
Education
San Antonio College
General, English
USAA April 2013 - Present
generations federal credit union July 2012 - December 2012
Chase March 2010 - March 2011
First Community Bank March 2008 - March 2009
Wells Fargo March 2005 - March 2008
Woodforest National Bank April 2003 - February 2005
Education
San Antonio College 2008 — 2014
Associate's degree, Business Administration and Management, General
Seguin High School 1994 — 1998
Diploma, General
Remedy Intelligent Staffing December 2012 - Present
First-On Firefighters Moving Company March 2012 - December 2012
Allstate December 2011 - March 2012
USAA April 2005 - November 2011
Skills
Finance, Investments, Operations Management, International Finance, Mutual Funds, Banking, Insurance, Underwriting, Loans, Credit, Loan Origination, Consumer Lending, Human Resources, Portfolio Management, Financial Markets
Education
Texas A&M University San Antonio 2012 — 2014
Bachelor of Business Administration (BBA), Finance, General, 3.0 GPA
San Antonio College 2004 — 2009
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
San Antonio Housing Authority July 2011 - Present
Cintas March 2010 - July 2011
Aramark Sports & Entertainment, LLC August 2007 - July 2008
Travelers February 2001 - August 2007
USAA February 1987 - December 2000
Education
San Antonio College
Business Administration
USAA April 2015 - Present
USAA December 2013 - Present
USAA October 2012 - December 2013
Security Service Federal Credit Union April 2010 - October 2012
Security Service Federal Credit Union April 2010 - October 2012
Frost Bank September 2008 - April 2010
Luxottica Retail August 2006 - September 2008
Conns Electronics and Appliances June 2005 - September 2006
Skills
Personal Loans, Call Centers, Sales, Credit, Customer Service, Credit Cards, Cross Selling, Deposits, Consumer Lending, Mortgage Lending, Banking, Debit Cards, Retirement, Credit Unions, Retail Banking, Loan Origination, Credit Analysis, Refinance, Residential Mortgages, Mortgage Banking, VA loans, Loans, Training, Leadership, Risk Management, Insurance, Loan Servicing, Finance, Home Equity Loans, Financial Services, Lines Of Credit, Home Equity Lines of..., Payments, Credit Risk, Mortgage Underwriting, Personal Banking, IRAs, Branch Banking, ACH, Cash Management, Internet Banking, Mortgage Servicing, Bank Secrecy Act
Education
Texas A&M University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
San Antonio College
Associate's degree, Business Administration
EVKEE June 2015 - Present
OPEN EDUCATION COALITION September 2013 - Present
USAA June 2014 - June 2015
IBM March 2014 - June 2014
Tenet Healthcare March 2010 - April 2014
Geekdom 2013 - 2014
Southwest General Hospital March 2009 - March 2010
Valero Energy Corporation January 2006 - May 2008
Skills
Blue Ocean Strategy, Management, Training, Linux System..., Testing, Customer Service, Teamwork, Troubleshooting, Active Directory, Microsoft Office, Apache, Networking, Virtualization, Microsoft Excel, MySQL, WordPress, Front-end Development, Entrepreneurship, Public Relations, CMS, Chrome Extensions, Chrome OS, Web Development, Google Apps, Red Hat Linux, email protocols, Ubuntu, Routing and Remote..., Ticketing Systems, International Support, DNS Server, Laboratory, Direct Patient Care, Medical Terminology, BLS, LAMP administration, Project Management, Open Educational..., System Administration, Information Technology, Team Leadership, Cloud Computing, VMware, Linux, Hardware
Education
Open Cloud Academy 2013 — 2014
Network +, Linux + Certification ( LPIC 1, LPIC 2 ), Linux System Administration, Certified
San Antonio College 2010 — 2012
In progress, Computer Programming/Programmer, General A.A.S., in progress
Palo Alto College 2008 — 2009
Phlebotomy Certification, Phlebotomy Technician/Phlebotomist
HEB 2008 - Present
HEB 2006 - 2008
Holland & Davis 2004 - 2006
USAA 1986 - 2004
Skills
MBTI, Change Management, Leadership Development, Human Resources, Performance Management, Organizational..., Succession Planning, Leadership, Training, Management, Project Management, Strategic Planning, Analysis, Team Leadership, Strategy, Team Building
Education
University of the Incarnate Word
MBA, Business Administration
Texas Lutheran
BA, Administrative Management
San Antonio College
A.A.S., Mid-Management
Season Group September 2013 - Present
Harris Connect February 2013 - September 2013
Gunn Honda September 2011 - August 2012
HEB Finance and accounting June 2010 - June 2011
USAA October 2005 - April 2010
Citi January 2000 - October 2005
HEB January 1991 - January 2000
Skills
Financial Services, Management, Customer Service, Personnel Management, Sales Management, Hands-on Training
Education
San Antonio College 1989 — 1992
General Studies
USAA July 2015 - Present
San Antonio College (SAC) August 2014 - Present
United States Department of Defense April 2010 - July 2015
Tesoro November 2004 - April 2010
dNovus RDI November 2000 - February 2004
Karta Technologies June 1999 - July 2000
Witt Biomedical October 1997 - June 1999
US Navy October 1987 - May 1997
Skills
Data Center, Networking, Security, Disaster Recovery, Active Directory, Windows Server, Troubleshooting, VMware, Servers, Network Administration, Network Security
Education
University of the Incarnate Word 2010 — 2011
MBA, Business, 3.9
The University of Texas at San Antonio 2005 — 2007
BBA, Information Systems, 3.7 Cum Laude
San Antonio College 2002 — 2005
Information Systems, 3.5
USAA September 1987 - Present
Woodlake Country Club June 1982 - September 1987
Skills
SharePoint, COBOL, REXX, PL/1, JCL, DB2, Microsoft SQL Server, SQL, Oracle Database, Eztrieve, Syncsort
Education
Texas State University 1985 — 1986
BBA, Computer Info Systems
San Antonio College 1981 — 1984
A.A.S., Computer Programming
City of San Antonio Fire Department October 2007 - Present
USAA February 2006 - December 2006
Education
The University of Texas Health Science Center at San Antonio 2012 — 2013
NREMT-P and Tx DSHS EMT-P, Emergency Medical Technology/Technician (EMT Paramedic)
The University of Texas Health Science Center at San Antonio 2007 — 2008
EMT-B Cert., Emergency Medical Technician Basic
The University of Texas at San Antonio 2004 — 2006
BBA MIS, Information Systems
San Antonio College 2001 — 2004
College Basics
USAA 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning, Access, Leadership, Team Building, Change Management, Process Improvement, Performance Management, Insurance, Coaching, Management, Team Leadership, Call Centers
Education
Texas A&M University 2004 — 2005
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management
San Antonio College 2001 — 2004
Certificates, Human Resources Management
Celedinas Insurance Group May 2011 - Present
Global Insurance 2007 - 2010
Frost Insurance Group 2003 - 2007
USAA 1991 - 2003
Skills
Umbrella Insurance, Risk Management, Insurance, Property & Casualty..., Commercial Insurance, Professional Liability, General Insurance, Workers Compensation, Casualty Insurance, Liability, Claim, Brokers, Underwriting, Management, Legal Liability
Education
John F Kennedy High School
High School
San Antonio College
Associate's Degree, Business Administration and Management, General
USAA February 1980 - January 2000
Skills
Insurance, Property & Casualty..., Underwriting, Microsoft Excel, Microsoft Word, Microsoft Office, Team Building, Leadership, Strategic Planning, Analysis, Process Improvement, Negotiation, Management, Budgets
Education
University of the Incarnate Word 1982 — 1986
Bachelor's degree-incomplete, Accounting
USAA Education Dept 1982 — 1984
Certificate in General Insurance, IIA Courses all completed, A - Certificate Issued
San Antonio College 1978 — 1979
Certified Medical Assistant, Medical/Clinical Assistant, A - Courses Completed and Certification Issued
Brackenridge High School 1955 — 1958
High School Degree, General Studies
USAA February 1996 - Present
Education
San Antonio College
studied St Mary's University
USAA September 2011 - Present
USAA January 2011 - September 2011
Allied Insurance May 2008 - November 2010
Education
San Antonio College 2010 — 2012
Studying for, AS in Arson Investigation/Fire Science
The University of Texas at San Antonio 1998 — 2000
BS, English
USI Affinity September 2004 - November 2012
USAA May 1982 - January 2004
Skills
Employee Relations, Insurance, Human Resources, Property & Casualty..., Underwriting, Customer Service, Coaching, Team Building, Strategic Planning, Leadership, Liability, Project Management, Sales, Microsoft Office, Budgets, Outlook, Microsoft Excel
Education
University of the Incarnate Word
Master of Arts (MA), Organizational Development
University of the Incarnate Word
Bachelor of Arts (B.A.), Management and Organizational Development
San Antonio College
Associate in Applied Science
USAA 1974 - 2005
United States Air Force June 1969 - June 1983
Skills
Programming Languages, 1. Mainframe..., Project Management, Requirements Gathering, Requirements Analysis, Design Specifications, Test Planning, Test Cases, Unit Testing, system testing, Regression Testing, User Acceptance Testing, ROI Justification, Troubleshooting, Easytrieve, PLI, CLIST, System Specifications
Education
San Antonio College 1975 — 1980
Associates Degree, Computer Science
Wayne State University 1963 — 1968
Bachelor of Business Administration (B.B.A.), Marketing
Advisors Asset Management 2006 - 2011
USAA 1997 - 2004
United States Marine Corps October 1977 - September 1994
Skills
Series 7, Series 63, Series 24, Bonds, Series 65, Mutual Funds, Fixed Income, Securities, Structured Products, Investments, Separately Managed..., Retirement Planning, Fixed Annuities, FINRA, ETFs, Uniform Combined State..., Investment Advisory, Asset Allocation, Leadership Development, Public Speaking, Investment Strategies, Government, IRAs
Education
Robert E Lee HS 1975 — 1978
San Antonio College
USAA August 1991 - Present
Skills
Coaching, Nurturer, Encouraging, Prioritization
Education
University of the Incarnate Word 1979 — 1981
Bachelor's of Science, Fashion Merchandising/Business
San Antonio College 1977 — 1979
Grass4Sale.com,Inc March 2013 - Present
USAA September 1999 - June 2012
USAF DOD KELLY AFB1 August 1997 - September 1998
DJB LANDSCAPE May 1974 - December 1997
Skills
ADMIN/BOOKKEEPING/SALES/..., MARKETING/HUMAN..., PROCURMENT; TRAVEL...
Education
University of Phoenix Online 2007 — 2008
English Language and Literature/Letters, 3.8
San Antonio College 1972 — 2000
Business/Office Automation/Technology/Data Entry, 4.0
THOMAS JEFFERSON HIGH SCHOOL 1971 — 1972
DIPLOMA
THOMAS EDISON HIGH SCHOOL 1970 — 1971
USAA May 2013 - Present
JP Morgan Chase April 2011 - May 2013
USAA August 2009 - January 2011
Washington Mutual August 2008 - April 2009
Washington Mutual October 2005 - August 2008
Skills
Banking, AML, OFAC, Analysis, Retail Banking, Anti Money Laundering, Microsoft Office, Compliance, Social Media, Social Networking, USA PATRIOT Act, Bank Secrecy Act, Risk Management, Computer Hardware, Customer Service, Emerging Technologies, Creative Solutions, Report Writing, Computer Maintenance, Mobile Technology, Wireless Networking, Android, Software Documentation, Team Management, Case Managment, Investigative Reporting, Computer Repair, Mobile Devices, Computer Building, iOS, Technology Trends, Creativity, Digital Photography, Creative Services, Art, Graphic Design, BSA, Wolters Kluwer, Bridger, Norkom, ECAMS
Education
San Antonio College
University of Mary-Hardin Baylor
Kalmar RT Center, L.L.C. February 2012 - Present
Kalmar RT Center, L.L.C. November 2009 - Present
Toyota Motor Manufacturing USA October 2005 - November 2009
USAA February 1999 - September 2005
Education
Southwest Texas State University 1983 — 1990
Bachelor of Arts (B.A.), Communication and Media Studies, 3.0
San Antonio College
USAA 1990 - 2012
Skills
COBOLII, JCL, Easytrieve, SAS, SAS programming, Control-M, PL/1, DB2, IMS data, VSAM, TMF
Education
San Antonio College 1975 — 1977
USAA February 1978 - November 1996
Education
San Antonio College 1984 — 1986
Associates's Degree
San Antonio College 1984 — 1986
Associate's degree, Business Administration and Management, General
Self-employed 1994 - Present
USAA January 1981 - January 1991
Skills
Floral Design, Direct Sales
Education
San Antonio College 1982 — 1983
John Jay High School 1978 — 1981
USAA August 2008 - Present
Macy's November 2009 - January 2011
USAA March 1975 - August 2008
Education
San Antonio College 1974 — 1977
Robert G Cole High
High School graduate
University of the Incarnate Word® July 2013 - March 2015
USAA 2008 - 2009
Wachovia Bank (Citibank) April 2007 - July 2008
Skills
Property & Casualty..., Banking, Customer Experience, Insurance, Leadership, Sales, Customer Service, Loans, Liability, Casualty, Accounts Payable, Financial Services, Policy, Call Centers, Cross Selling, Outlook, Credit, Customer Satisfaction
Education
University of the Incarnate Word
Bachelor of Science in Health Sciences, Certified Billing & Coding Specialist
San Antonio College
Associate's degree, Criminal justice
Robert G Cole High School
Ed Campbell Concessions Inc 1984 - Present
Metropolitan Services Inc. 1981 - 1985
USAA 1976 - 1980
Skills
Insurance, Customer Service, Sales, Microsoft Excel, Microsoft Office, Inventory Management, Management, Team Building, Food & Beverage, Customer Satisfaction, Microsoft Word, Budgets, Forecasting, Process Scheduler
Education
San Antonio College 1980 — 1982
Hillcrest High School 1959 — 1962
NTT DATA Americas October 1998 - Present
Nims Associates, Inc. Dallas, Texas June 1998 - October 1998
Viking Consulting Service Corporation, Dallas, Texas October 1997 - June 1998
MBNA Information Services January 1993 - October 1997
LOMAS INFORMATION SYSTEMS October 1988 - January 1993
GTE DIRECTORIES SERVICE CORPORATION August 1987 - October 1988
LOMAS INFORMATION SYSTEMS June 1984 - August 1987
INTERFIRST SERVICE CORPORATION November 1978 - June 1984
USAA June 1974 - November 1978
Skills
Databases, Integration, Software Documentation, Testing, SDLC, IMS:Database/Data..., DP:Project Management,..., DB2:DB2/SQL..., Languages:COBOL II, VS..., Software: DB2, IMS,..., Software Development, Software Installation, Production Support, Systems Analysis, Business Analysis, Software Project..., Solution Implementation, Banking, Credit Cards, Insurance, Requirements Analysis, Requirements Gathering, IBM Mainframe, Enterprise Architecture, Data Modeling, Project Management, Payroll, Mortgage Banking, SharePoint, Lotus Notes, Process Improvement
Education
West Texas A&M University 1972 — 1974
B.B.A., Computer Science, Computer Science
San Antonio College 1970 — 1972
Associate's degree, Computer Science
San Antonio College (SAC) January 2014 - Present
USAA January 2013 - November 2013
United States Air Force January 2008 - May 2011
Education
San Antonio College 2014 — 2015
Associate of Arts and Sciences (A.A.S.), Music Business
USAA
Skills
JCL, COBOL, TSO, ISPF, REXX, Programming, Customer Service, Strategic Planning, Microsoft Excel, Management, SME 1099/5498 IRS/SRS...
Education
San Antonio College