USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
SoftLayer, an IBM Company January 2015 - Present
SoftLayer, an IBM Company February 2014 - January 2015
SoftLayer Technologies, Inc. December 2012 - February 2014
USAA August 2012 - October 2012
SBS Administrative Services June 2012 - August 2012
The Walt Disney Company 2011 - June 2012
Texas Institute of Dermatology June 2010 - August 2010
Education
Texas Tech University - Rawls College of Business 2007 — 2011
Bachelor of Business Administration (BBA), Marketing
Southern Methodist University 2013 — 2014
Graduate Finance Certification Program
USAA September 2014 - Present
USAA April 2014 - August 2014
Ambit Biosciences May 2007 - October 2013
Connetics Corporation October 2002 - March 2007
PowerTV, Inc. June 2001 - November 2001
Oxford Health Plans, Inc. October 1999 - March 2001
COEN Company, Inc. August 1995 - September 1999
Bay Area Electronic Sales, Inc. November 1992 - August 1995
Skills
Notary Public, PowerPoint, Microsoft Excel, Biotechnology, Pharmaceutical Industry, Outlook, Administrative..., Events, Internet, Microsoft Word, Office Management, Clinical Development, Regulatory Submissions, CRO, Quality Assurance, Management, Visio, Access, Research, Human Resources
Education
San Jose State University 1990 — 1992
criminal justice
TUI Group August 2014 - Present
The Vitamin Shoppe January 2013 - July 2014
Super Supplements 2008 - January 2013
Tommy Bahama 2003 - 2008
Network Commerce 1998 - 2001
USAA 1993 - 1998
Skills
E-commerce, Online Marketing, Digital Marketing, Web Analytics, Marketing Strategy, Competitive Analysis, Strategy, Email Marketing, Marketing, Retail, Strategic Partnerships, Business Strategy, Team Leadership, Brand Management, Web Marketing, Strategic Planning, P&L Management, SEO, SEM, Social Media Marketing, Retail Systems, Business Development, Advertising, Leadership, Product Management, Analytics, Forecasting, Lead Generation, Online Advertising, Direct Marketing, Multi-channel Marketing, PPC
Education
University of Washington
BA, Psychology, Statistics
Seattle University
MBA, Finance, Marketing
Wyyzzk, Inc. July 1997 - Present
Coca-Cola Enterprises September 2014 - December 2014
USAA February 2012 - June 2014
Restart Academy August 2011 - December 2012
Nile Basin Initiative December 2009 - December 2012
Carnegie Mellon University September 2006 - December 2011
HiLCoE College October 2010 - December 2010
BCBSNC September 2007 - December 2009
Safeway December 2001 - January 2004
Andrews Technology, Inc. March 1999 - April 2001
Skills
Agile Methodologies, Scrum, Agile Project Management, Software Project..., RUP, Process Improvement, Software Engineering, Strategy, Consulting, Requirements Analysis, Business Analysis, Systems Analysis, System Architecture, Business Architecture, Enterprise Architecture, Software Architecture, Architecture, Architectures, Software Development, UML, OOAD, Software Design, Certified Scrum Master..., Direct Marketing, Communication Skills, Business Process Design, Project Portfolio...
Education
Southern Illinois University, Edwardsville
BA, Music, Math, Computer Science
Southern Illinois University, Edwardsville
MS, Computer Science
USAA 2015 - Present
Verizon October 2014 - June 2015
Inemode July 2012 - October 2014
Marine Corps Community Services June 2011 - July 2012
Inemode May 2011 - June 2012
MCAS YUMA(MCCS) (DoD) August 2009 - May 2011
United States Marine Corps May 2006 - May 2011
MCAS IWAKUNI(MCCS) (DoD) November 2007 - August 2009
Skills
Graphic Design, Graphic Illustration, Photography, Videography, Online And Social..., Wireframes, Branding & Identity, Laughter, Mind Maps, Photoshop, Social Media Monitoring..., Social Marketing, Online Advertising, Adobe Creative Suite, Illustration, Analysis, InDesign, Layout, Social Media, Advertising, Digital Photography, Illustrator, Art Direction, Logo Design, Graphics, Interaction Design, Email Marketing, Brochures, Multimedia, Mind Mapping, Web Design, Dreamweaver, E-commerce, User Experience, User Interface Design
Education
Savannah College of Art and Design 2012 — 2015
Bachelor’s Degree, Game and Interactive Media Design, Suma Cum Laude
University of Maryland College Park 2007 — 2008
Physics
Texas Tech University 2005 — 2006
Mechanical Engineering
Frenship High School 2001 — 2005
High School Diploma
Stearns Lending (NMLS #1854) February 2015 - Present
Alpine Mortgage Planning July 2014 - January 2015
Bay Equity, LLC January 2014 - July 2014
Stockton Unified School District July 2008 - June 2014
Lodi Unified School District July 2006 - June 2008
Peoria Unified School District June 2004 - June 2006
USAA April 2003 - August 2004
The Coffee Bean & Tea Leaf February 2001 - November 2002
Biltmore Resort & Spa July 2000 - January 2001
Boykin Management Company January 1999 - June 2000
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Research, Outlook, English, Windows, Public Speaking, Teaching, Budgets, Strategic Planning, Negotiation, Editing, Social Media, Time Management, Leadership, Staff Development, Management, Marketing, Coaching, Higher Education, Training, Sales, Referrals, Conventional Financing, Refinance, Government Loans
Education
Southern New Hampshire University 2013 — 2014
Master of Business Administration (MBA), Information Technology, 4.0
University of Phoenix 2002 — 2004
Master of Arts (M.A.), Secondary Education and Teaching, 3.89
San Francisco State University, College of Business 1995 — 1999
Bachelor of Science (BS), Hospitality Management - Hotel, 3.0
USAA October 2014 - Present
USAA May 2013 - October 2014
USAA September 2011 - May 2013
USAA May 2010 - September 2011
JP Morgan Chase July 2006 - April 2010
CPS Energy November 2000 - July 2006
SRA International September 1999 - October 2000
El Paso Electric Company August 1998 - September 1999
Skills
Banking, Analysis, Program Management, Financial Analysis, Business Analysis, MIS, Analytics, Operations Management, SAS, Access, Risk Management, Fraud, Financial Reporting, Portfolio Management, Project Management, SAS programming, Energy, Data Analysis, Financial Risk, Predictive Modeling, SAS/SQL, Budgets, Business Intelligence, Business Process, Business Process..., Corporate Finance, Credit, Credit Cards, Credit Risk, Financial Services, Forecasting, Management, Process Improvement, Retail Banking, Fraud Investigations, Business Strategy, Data Mining, Microsoft Excel, Strategic Planning, Business Objects, Datastage, Control M, ETL, ETL Tools, Information Technology, RTC, Unix, SQL, SharePoint Designer, Wiki Development
Education
The University of Texas at El Paso 1996 — 1998
MS, Economics
Southern Illinois University, Carbondale 1992 — 1996
BA, Anthropology
Quincy High School
Western Illinois University
Dell September 2015 - Present
M Design Studio January 2005 - Present
USAA February 2015 - August 2015
Mitchell International February 2014 - January 2015
Security Service Federal Credit Union July 2013 - February 2014
Wallace & Company Marketing May 2011 - July 2013
Profiles February 2011 - May 2011
Onward Search Digital Creative and Technology Talent August 2010 - February 2011
South Magazine March 2008 - August 2010
Skills
HTML + CSS, PHP, JavaScript, Jquery, Wordpress, Flash, Illustrator, Photoshop, InDesign, Dreamweaver, Adobe Acrobat Pro, Graphic Design, Logo Design, Web Design, Adobe Creative Suite, User Interface Design, Posters, Packaging, Corporate Identity, Illustration, Typography, HTML, Adobe Acrobat, Art Direction, Layout, Interaction Design, WordPress
Education
Savannah College of Art and Design 2008 — 2010
BFA, Graphic Design
Palm Beach State College 2006 — 2008
Graphic Design
Utility Construction Company April 2014 - Present
USAA February 2013 - April 2014
Pizza Hut March 2004 - December 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Contract Management, Microsoft Word, Outlook, Database Administration, Data Entry, Databases, Time Management, Management, Inventory Management, Inventory Control, Time & Attendance, Product Quality, Quality Control
Education
Fountain Hills High School 1999 — 2003
Scottsdale Community College
Gilead Sciences April 2013 - Present
Cengage Learning June 2010 - April 2013
Sunol Valley Golf Course April 2009 - July 2010
Community Child Care Council of Santa Clara County, Inc. September 2009 - June 2010
USAA May 2009 - May 2009
Gilroy Health & Fitness June 2004 - February 2009
NBC Universal January 2007 - December 2007
Skills
Digital, Sales, Sales Presentations, Training, Customer Oriented, Self-motivated Team..., Siebel, Salesforce.com, Email Marketing, Publishing, Event Planning, Fundraising, Video, Event Management, Social Networking, Social Media Marketing, Social Media, Market Planning, Content Management, Public Relations, Blogging, Content Development, Online Marketing, Facebook, Web Content, Marketing, Lead Generation, Entertainment, Copy Editing, Marketing Communications, Editing, Copywriting, Books, Publicity, Digital Media, Media Relations, Integrated Marketing, Content Strategy, Publications, Direct Marketing, Digital Marketing
Education
San Jose State University 2005 — 2007
BS, Journalism & Mass Communications: Public Relations
USAA May 2007 - Present
AIG November 2006 - May 2007
Allstate October 1995 - November 2006
Skills
Coverage Issues, Product Development, Compliance, Litigation, Claims Handling, Regulations, Litigation Management
Education
South Texas College of Law 1988 — 1991
Doctor of Law (J.D.), Law
The University of Texas at Austin 1984 — 1988
Bachelor of Arts (B.A.), Prelaw/History
California Correctional Health Care Services July 2014 - Present
California Correctional Health Care Services July 2013 - July 2014
Travelers Insurance September 2009 - June 2012
Sacramento SPCA July 2007 - April 2011
Allied Insurance January 2006 - August 2009
USAA January 2005 - December 2005
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Underwriting, Casualty, Property & Casualty..., Commercial Insurance, Umbrella Insurance, Insurance, Liability, Workers Compensation, Customer Service, Employment Practices..., Legal Liability, Commercial Lines, Training, General Insurance, Claims Management, Casualty Insurance
Education
UC Davis 2001 — 2004
Bachelor of Arts (B.A.), Spanish
Sierra College 1998 — 2001
Associate's degree, Liberal Studies
Service First Mortgage March 2015 - Present
Service First Mortgage March 2015 - Present
USAA August 2012 - July 2014
Wilson & Associates, PLLC October 2009 - August 2011
Walgreens May 2008 - August 2008
Skills
VA Mortgages, VA loans, Training, Microsoft Office, Customer Service, Mortgage Lending, Microsoft Excel
Education
University of Arkansas at Little Rock 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Southern Arkansas University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
USAA (Consultant through Target CW) June 2015 - Present
Peer 1 Hosting March 2015 - Present
USAA October 2013 - March 2015
Total Petrochemicals & Refining USA, Inc. June 2011 - June 2013
Burnett Staffing Specialists / Choice Staffing Services January 2010 - June 2011
Clayton Personnel Services August 2003 - January 2010
Thomas Regional Industrial Directory May 1998 - June 2003
Skills
Refineries, Plastics, Talent Acquisition, Employee Relations, Technical Recruiting, Interviewing, Recruitment/Retention, Sourcing, Performance Management, Hiring, Talent Management, Full-cycle Recruiting, Onboarding, Recruiting, Workforce Planning, Management, Succession Planning, Human Resources, Deferred Compensation, PeopleSoft, Temporary Staffing, Interviews, Screening, SDLC, Employee Engagement, HR Policies, Applicant Tracking..., Contract Recruitment, Benefits Administration, Benefits Negotiation, Personnel Management, Executive Search, Training, Internet Recruiting, Employee Benefits, College Recruiting, Staffing Services, HRIS, Job Descriptions, New Hire Orientations, Employer Branding, HR Consulting, Permanent Placement, Recruitment Advertising, Taleo, Employee Training, Screening Resumes, Career Development, Payroll
Education
Schreiner University
Fredericksburg High School
Lone Star College
USAA May 2015 - Present
Youngs market of Arizona 2011 - Present
Youngs Market Company August 2011 - April 2015
Skills
AS400 Administration, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Kronos Timekeeping, PBX, Fax, Xerox Printers
Education
Scottsdale Community College
Associate's Degree, Hotel, Motel, and Restaurant Management
USAA November 2013 - Present
USAA January 2011 - November 2013
MBM Financial Group, Inc. January 2010 - August 2010
Behavioral Profiling International LLC January 2002 - September 2009
Tech Data October 1993 - August 2001
Skills
Marketing Strategy, Vendor Management, Strategy, Marketing, Strategic Planning, Lead Generation, Advertising, Program Management, Leadership, Event Management, Event Planning, Project Management, Sales Management, CRM, Business Development, E-commerce, Strategic Partnerships
Education
University of Phoenix 2010 — 2012
Bachelors, Business / Marketing
Southern Illinois University, Carbondale 1986 — 1987
Bachelor of Science (BS), Marketing
Kaskaskia Community College 1982 — 1984
A.A.S., Computer Science
USAA August 2012 - Present
University at Albany Research Foundation January 2012 - May 2014
USAA May 2012 - August 2012
University at Albany August 2010 - July 2011
Auto/Mate Dealership Systems April 2008 - January 2011
NYS Department of Tax & Finance January 2007 - April 2008
Captira Analytical April 2006 - August 2006
Skills
Computer Vision, Image Processing, Statistical Data..., Computer Science, Java, Engineering, Programming, Machine Learning, Research, Computational..., Statistics, Cognition, Algorithms, Matlab, Python, SQL, Eclipse, Visual Perception, Linux, Software Engineering, Software Development, C, Data Mining, Unix, C++, MySQL, Neuroscience, Perl, XML, JavaScript, Hadoop, LaTeX, R, Android Development, Databases, Artificial Intelligence, Computational Geometry
Education
University at Albany 2009 — 2015
PhD, Computer Science
University at Albany 2009 — 2011
MS, Computer Science
Siena College 2004 — 2007
BS, Computer Science
USAA January 2010 - Present
Commercial Enterprise, Inc. June 1989 - December 2009
Wells Fargo Home Mortgage February 2004 - February 2008
Skills
Mortgage Underwriting, Jumbo Mortgage, Commercial Mortgages, Residential Mortgages, Mortgage Lending, Sales Management, Mortgage Sales and..., Direct Sales, VA Mortgage Underwriter..., Underwrite both..., Fannie Mae, Residential Sales, Team Management, Operations Management, Member of Toastmasters, Banking, Insurance, Investments, Strategic Financial..., Retirement Planning, Residential Homes, Mortgage Marketing, Finance, Mortgage Banking, Loan Origination, Refinance, Credit Analysis, Customer Service, Sales, VA Loans, FHA
Education
Southern Connecticut State University 1988 — 1989
46 credit hours 1988 - 1989, Accounting and Finance
Universal North America February 2015 - Present
Universal North America January 2011 - January 2012
Progressive Insurance 2004 - 2011
Unitrin Direct Insurance Company 2002 - 2004
Reliance Personal Insurance/Bristol West Insurance 1999 - 2002
USAA 1989 - 1999
Skills
Claim, Property & Casualty..., Legal Liability, Liability, Casualty, Insurance, Property Damage, Commercial Lines, Commercial Insurance, General Insurance, Claims Management, Professional Liability, Workers Compensation, Casualty Insurance, Litigation Management, Litigation, Insurance Law
Education
South Texas College of Law 1978 — 1980
Juris Doctorate, Law
Univeresity of Florida 1973 — 1977
Bachelor of Arts (B.A.), English
USAA July 2013 - Present
Oblate Properties January 2013 - Present
New Republic Brewing Company September 2011 - July 2012
Law Office of Patrick Gendron May 2011 - August 2011
Hurricane Harry’s February 2011 - August 2011
Louie's Backyard June 2009 - August 2009
Skills
Leadership, Customer Service, Customer Engagement, Psychology, Social Networking, Multi Tasking, Problem Solving, Loss Adjusting, Empathy, Claims Investigations, Claims Management, Project Management, Property & Casualty...
Education
Texas A&M University 2009 — 2012
Bachelor of Arts in Psychology with Sociology minor
Schreiner University 2007 — 2009
Bachelor of Arts in Psychology
USAA June 2011 - Present
Telephone Marketing Services, Inc. April 2009 - May 2011
Texas Tech University October 2009 - August 2010
Skills
SIP, VoIP, Cisco ICM, CVP, Predictive Dialers, CTI, Asterisk, Call Center, Linux, Windows Server, SQL, UEIME, Cobrowse, Aceyus, PHP, Perl, HTML, XML, JavaScript, VXML, Bash, Japanese, Java, Cisco Technologies, Avaya, Call Centers, Cisco IOS, IVR, Telephony, Troubleshooting
Education
Texas Tech University 2009 — 2011
BBA, Management Information Systems
Sophia University 2005 — 2007
Linguistics
Better Homes and Gardens Real Estate September 2010 - Present
Prudential California Realty March 2004 - September 2010
USAA August 1997 - September 2003
USAA April 1994 - July 1997
USAA August 1990 - April 1994
Skills
Short Sales, REO, Sellers, Buyers, First Time Home Buyers, Foreclosures, Relocation, Listings, Buyer Representation, Real Estate, Single Family Homes, Investment Properties, Distress Properties, Move Up Buyers, Investors, New Home Sales, SFR, e-PRO, Condos, Referrals, Relocation Buyers, Townhomes, Real Property, HUD, Seniors, Luxury, New Homes, Property, Seller Representation, Vacation Homes, Income Properties, ABR, 1031 Exchanges, Real Estate Transactions, Resellers, Rentals, FHA, Brokerage, Residential Homes, Agents, Property Management, Selling, Listing Homes, Sales
Education
San Jose State University 1978 — 1983
Bachelor of Arts, Psychology
San Jose State University 1978 — 1983
Bachelor of Arts, Psychology
NFP March 2015 - Present
NFP October 2013 - March 2015
NFP Advisor Services June 2011 - October 2013
USAA January 2007 - May 2011
Regnier Valdez 2006 - 2006
Marketing Consultant November 2000 - June 2002
Case Dunlap (now Tic Toc) February 1999 - June 2000
American Airlines April 1997 - February 1999
DDB August 1995 - April 1997
Art Squad 1993 - 1995
Skills
Marketing Communications, Integrated Marketing, Direct Marketing, Marketing, Marketing Strategy, Event Marketing Strategy, Event Planning, Promotions, Brand Management, Brand Awareness, Advertising, Leadership, Management, Program Management, Creative Direction, Sales, New Business Development, Budgets, Project Management, Team Building, Training, Email Marketing
Education
Southern Methodist University 1985 — 1989
BFA, Advertising
Brown & Brown Insurance (NYSE: BRO) March 2015 - Present
City of Rocklin July 2014 - Present
Rocklin Chamber of Comerce 2011 - Present
Placer Insurance Agency October 2007 - March 2015
Rocklin Youth Soccer Club January 2013 - July 2014
Rocklin Chamber of Commerce December 2010 - December 2011
BNI Rocklin Founders October 2007 - January 2011
Allied Insurance 2005 - 2007
USAA March 2002 - June 2005
Skills
General Insurance, Home, Motorcycle, Boat, RV, Insurance, Umbrella, Property & Casualty..., Underwriting, Condos, Customer Service, Customer Relations, Casualty, Risk Management, Problem Solving, Microsoft Office, Umbrella Insurance, Health Insurance, Employment Practices..., Marketing, D&O, Homeowners, Life Insurance, Commercial Lines, Liability, Commercial Insurance, Professional Liability, Brokers, Sales, Legal Liability, Small Business, Term Life Insurance, Leadership, Property, Disability Insurance, Inland Marine, Agents, Universal Life, Long-term Care, Referrals, Retirement, Licensed Property &..., Financial Planners, Retirement Planning, Mortgage Marketing, Loans, Flood Insurance, Casualty Insurance
Education
Sierra College
Sales and Marketing, Sales and Marketing
USAA November 2013 - Present
E*TRADE Financial July 2009 - November 2013
E*TRADE Financial June 2003 - January 2008
Morgan Stanley March 1999 - June 2003
Skills
Consultative Sales..., Hands-on Problem Solver, Delegation, Sales Operations, Series 7, Series 63, Financial Analysis, Risk Management, Financial Planners, Financial Modeling, Wealth, Cash Management, Securities, FINRA, Uniform Combined State..., Series 24, Registered Investment..., Options, Asset Allocation
Education
San Diego State University-California State University 1988 — 1993
Bachelor of Applied Science (BASc), Finance, General
Point Loma High School
e.Republic, Inc. February 2014 - Present
TCI June 2009 - October 2013
Holy Family School 2003 - 2009
USAA 1999 - 2003
USAA 1998 - 1999
USAA 1988 - 1998
Skills
Research, Writing, Customer Relations, Microsoft Office, Word, Customer Service, Sales Presentations, Sales, Multimedia, Microsoft Excel, PowerPoint, Underwriting, Direct Sales, Microsoft Word, Social Media Outreach, Communicative Skills, Training, Management, Program Management, Sales Management, Salesforce.com, Strategy, Social Media, CRM, Team Leadership, Online Marketing, Staff Development, Marketing, Publishing, Public Speaking, Editing, Curriculum Design, Event Planning, Instructional Design, E-Learning, Teaching, Fundraising, Proofreading
Education
San Jose State University
Bachelor of Science (BS) Business Administration, Business, Management, Marketing, and Related Support Services
National University
Multiple Subjects Credential, Education
Guide One Insurance January 2015 - Present
USAA 2011 - 2012
MSZ Metalcom 2009 - 2011
Doors Inc 2007 - 2008
Johnson Specialty Sales 1995 - 2005
Skills
SQL, Java, VB.NET, Android, HTML 5, PHP, Access, Oracle PL/SQL..., Database Design, Construction Management, Project Estimation, Contract Negotiation, Project Management, HTML5, Public Speaking, Customer Service, Team Building
Education
Simpson College 2012 — 2013
Bachelor of Arts (B.A.), Computer Science, 3.6
Simpson College 2012 — 2013
Bachelor of Arts (B.A.), Computer and Information Sciences and Support Services, 3.6
Simpson College 2008 — 2011
Bachelor of Arts (B.A.), Business Management
Hancock Investment Services, Inc October 2011 - Present
USAA February 2009 - October 2011
Hancock Investment Services August 2002 - February 2009
Edward Jones June 1999 - May 2002
Skills
Certified Financial..., Series 24, Series 7, Series 65, Estate Planning, Retirement, Series 63, Retirement Planning, Wealth Management, Investments, Mutual Funds, Uniform Combined State..., Fixed Annuities, Securities, Finance, Portfolio Management, Risk Management, Strategic Financial..., Financial Services, Insurance
Education
Southeastern Louisiana University 1994 — 1999
Bachelor's degree, Finance and Financial Management Services
USAA April 2015 - Present
American Express February 2014 - Present
Sully Enterprises, LLC (DBA B&B Solutions) January 2011 - Present
EDMC February 2010 - January 2013
Sully Enterprises, LLC/The Woodhouse Day Spa July 2006 - July 2009
Citi May 2005 - July 2006
Citi May 2000 - May 2005
Skills
Microsoft Office, Quickbooks, HRIS, Public Relations, Policy, Mentoring, Customer Relations, Strategic Planning, Customer Service, QuickBooks, Management
Education
South University
MBA, Business Administration and Management, General
Temple University
B.A., Political Science
USAA October 2014 - Present
Client Confidential April 2014 - August 2014
MedAssets July 2011 - March 2013
Zix Corporation 2004 - 2011
FlexJet 1999 - 2003
Raytheon (Texas Instruments) 1997 - 1999
Texas Instruments 1992 - 1996
Skills
Software Development, Software Quality..., Agile Methodologies, Leadership, Cross-functional Team..., Scrum, Software Project..., Consulting, Test Automation, Quality Center, QTP, SDLC, Test Management, Managing Budgets, Managing Technical..., LoadRunner, Performance Testing, Databases, Business Analysis, Managing Technical..., Managing Project Budgets, Vendor Management, Cloud Computing, Program Management, Process Improvement, Agile Project Management, Requirements Analysis, JIRA, SQL
Education
Southern Methodist University 1993 — 1997
Master of Science, Software Engineering
University of Central Florida 1990 — 1992
Bachelor of Science, Computer Science
Keen IO January 2014 - Present
Volta Collaborative July 2011 - December 2013
TechStars January 2012 - April 2012
Heidel Design March 2009 - January 2012
Savannah College of Art and Design April 2009 - June 2011
USAA January 2008 - February 2009
USAA July 2007 - January 2008
IME-Tech July 2005 - July 2007
Wildberry Group March 2007 - June 2007
Skills
User Experience, Experience Design, User Interface, Design Management, Ethnography, Design Thinking, Service Design, Web Development, Rapid Prototyping, User-centered Design, User Experience Design, Usability Testing, Contextual Research, Interaction Design, User Interface Design, Information Architecture, Information Design, Mobile Devices, Usability
Education
Savannah College of Art and Design 2009 — 2011
Master of Arts, Design Management
U.S. Bank May 2015 - Present
U.S. Bank September 2014 - May 2015
U.S. Bank November 2013 - September 2014
U.S. Bank April 2013 - November 2013
U.S. Bank November 2012 - April 2013
U.S. Bank September 2012 - November 2012
USAA October 2011 - July 2012
Jawa 2010 - 2011
First Arizona Savings May 2010 - October 2010
First Arizona Savings June 2006 - May 2010
Skills
QuickBooks, Microsoft Excel, Microsoft Office, PowerPoint, Banking, Cash Management, Customer Service, Branch Management, Accounting, Accounts Payable, Deposits, Loans, Lines Of Credit, Credit Analysis, Small Business Lending, Lotus Notes, Retail Banking, Branch Banking, Credit Cards, Home Equity Lines of...
Education
Scottsdale Community College 2006 — 2010
Associates, Business Management
JPMorgan Chase & Co. January 2015 - Present
Nationwide Insurance January 2010 - January 2015
Walgreens 2007 - 2010
USAA 1999 - 2006
Great American Financial Resources 1995 - 1999
United States Department of Defense 1982 - 1994
United States Air Force 1979 - 1982
Skills
Private Investigations, Security Operations, Security, Investigation, Corporate Security, Security Clearance, Physical Security, Security Management, Background Checks, Government, Surveillance, Fraud, Internal Investigations, Risk Assessment, Executive Protection, Protection, Leadership, Enforcement, Crisis Management, Emergency Management, Criminal Investigations, Interrogation, Counterterrorism, Asset Protection, Homeland Security, Military, Risk Management, Law Enforcement, Intelligence Analysis, Firearms, Loss Prevention, Intelligence, Human Resources, Employee Relations, Supervisory Skills, Interviews, Security Audits, Vulnerability Assessment, Strategic Planning, Business Continuity, Personnel Management, Access Control, Security Training, Tactics, Training, KYC, OFAC, Anti Money Laundering, Six Sigma, FINRA
Education
Southern Connecticut State University
Master of Science (MS)
Western Connecticut State University
Bachelor of Arts (BA)
Insure One Agency December 2014 - Present
Self-Employed May 2010 - Present
USAA August 2013 - October 2013
JPMorgan Chase March 2012 - May 2013
JPMorgan Chase November 2011 - March 2012
IBC Bank May 2010 - November 2011
Southern Illinois University Edwardsville June 2009 - June 2009
Malik's Philly's Phamous October 2005 - May 2006
Skills
Customer Service, Hard Worker, Team Oriented, Teamwork, Customer Satisfaction, Leadership, Banking, Cross Selling, Phone Etiquette, Time Management, Fast Learner, Event Planning, Sales, Outlook, Data Entry, Cold Calling, Confidentiality, Event Management, Organization, Multi-line Phone, PowerPoint, Microsoft Publisher, Customer Retention
Education
Southern Illinois University, Edwardsville 2008 — 2010
Bachelor Of Science, Sociology
Southern Illinois University, Edwardsville 2008 — 2010
Bachelors, Sociology
USAA October 2014 - Present
USANA Health Sciences 2014 - Present
Morgan Stanley Wealth Management November 2012 - October 2014
AXA Advisors August 2011 - October 2012
New England Financial July 2010 - July 2011
Skills
Financial Planning, Insurance, Retirement, Retirement Planning, Wealth Management..., Life Insurance, Portfolio Management, Investment Advisory, Investments, Series 7, Strategic Financial..., Annuities, Asset Allocation, Series 66, Nutritional Supplements, Personal Development, Network Marketing, Finance, Strategic Planning, Team Building
Education
Southeastern University 2007 — 2012
Bachelor of Science, Leadership, Business, Magna Cum Laude
USAA October 2013 - Present
City of Tampa March 2013 - September 2013
MetLife January 2011 - February 2013
The Reynolds and Reynolds Company February 1993 - June 2009
Skills
Call Centers, Customer Satisfaction, Customer Retention, Process Improvement, Software Documentation, Team Building, Customer Service, Leadership, Sales, Troubleshooting, Management, Program Management, Training, Client Relations
Education
Sinclair Community College 1989 — 1990
CIS
Sinclair Community College 1982 — 1984
Associate's degree, Accounting and Business/Management
McAllen ISD January 2014 - Present
Applebee's August 2013 - Present
Sylvia's May 2013 - June 2013
Farmers Insurance September 2012 - March 2013
Doctor's Hospital at Renaissance August 2011 - March 2012
With Open Arms LLC 2012 - 2012
USAA January 2011 - June 2011
HEB May 2009 - February 2010
Skills
Insurance, Property & Casualty..., Underwriting, General Insurance, Customer Service, Sales, Health Insurance, Commercial Insurance, Life Insurance, Customer Satisfaction, Call Centers, Casualty, Outlook, Term Life Insurance, Microsoft Excel, Claim, Risk Management, Team Building, Customer Retention, Strategic Financial..., Workers Compensation, Employee Benefits
Education
Texas State University-San Marcos 2006 — 2008
Bachelor's degree, Business, Management, Marketing, and Related Support Services
South Texas College 2005 — 2006
General Studies
Memoiral Highschool 2000 — 2004
Texas Scholar, Tech Prep Scholar, College Prep
USAA August 2014 - Present
Fry's Food and Drug July 2013 - August 2014
Fry's Food and Drug October 2007 - July 2013
Fry's Food & Drug February 2005 - October 2007
Skills
Customer Service, Retail, Scheduling, Word, Microsoft Office, Excel, Problem Solving, Inventory Management, Merchandising, Writing, Hiring, Retail Management, PowerPoint, Customer Relations, Outlook, Customer Satisfaction, Team Building, Coaching, Employee Relations, P&L, Supervisory Skills, Time Management, Forecasting, Vendor Relations, Access, Teamwork, Administration, Operations Management, Team Leadership, POS, Mentoring, Interviewing, Store Management, Process Scheduler, Inventory Control, Income Statement, Analysis, Human Resources, Profit
Education
University of Phoenix 2010 — 2012
Bachelor of Science, Business Administration
Scottsdale Community College 2005 — 2009
Associate in Applied Science Degree, Business
USAA February 2011 - Present
USAA August 2009 - February 2011
AT&T Mobility 1998 - 2003
Skills
Analytics, Banking, Business Analysis, Business Intelligence, Business Process..., Business Strategy, Change Management, Cross-functional Team..., Customer Experience, Direct Marketing, Executive Management, Insurance, Integrated Marketing, Leadership, Marketing, PMP, Process Improvement, Product Management, Program Management, Project Management, Risk Management, Strategic Planning, Strategy, Vendor Management, Management
Education
Seattle Pacific University - School of Business and Economics 1987 — 1992
Business, Marketing and Finance
Seattle Pacific University 1983 — 1987
Business, Marketing/Marketing Management, General
Catapult Health September 2014 - Present
Presbyterian Healthcare Services March 2012 - July 2014
USAA 1959 - 2014
Christus St. Vincent's March 2008 - March 2009
Rocky Mountain EMS August 2007 - February 2008
Tricore Reference Laboratory March 2007 - January 2008
Skills
Nursing, Access, Hospitals, Patient Advocacy, Healthcare, Medical Records, Pediatrics, Medicine, Phlebotomy, Vital Signs, Time Management, Treatment, Training, Wound Care, Adolescents, Venipuncture, Healthcare Information..., Cpr Certified, Patient Education, Patient Safety, Clinical Research, Medication..., Inpatient, Healthcare Management, Epic Systems, EMR, EKG, IV, HIPAA, BLS, Medical Terminology, ACLS, Medical Devices, Health Education, Public Speaking, Critical Thinking, PALS, Teaching, Health Promotion, Emergency Room, Acute Care, Critical Care, Emergency Medicine, Triage
Education
Breckenridge School of Nursing - ITT Tech ABQ 2010 — 2012
Associate's, Nursing
Santa Fe Community College 2006 — 2010
Certificate - Basic, Emergency Medical Technician
The University of New Mexico 1977 — 1979
Biology and Music
New York Life Insurance Company May 2014 - Present
USAA February 2013 - March 2014
Patriot Financial May 2010 - December 2012
UBS October 2004 - April 2010
Merrill Lynch June 2000 - September 2004
Wachovia Securities September 1995 - April 2000
Skills
Stress Management, Real Estate, Real Estate Transactions, Strategic Planning, Estate Planning, Retirement Planning, Life Insurance, New Business Development, Finance, Financial Analysis, Investments, Securities, Wealth, Portfolio Management, Retirement
Education
Siena College 1991 — 1995
Bachelor of Science, Economics
Institute for Integrative Nutrition
Certified Holistic Health Coach, Health Coaching
USAA 2000 - 2010
Veridian / Calspan / SRL 1987 - 2000
OAO Corporation 1980 - 1987
Kentron International 1979 - 1980
USAF Manpower and Personnel Center 1975 - 1979
Education
Santa Clara University 1964 — 1968
Bachelors, Mathematics
USAA February 2009 - Present
SYSCO August 2007 - February 2009
United Airlines (formerly Continental Airlines) 2001 - 2007
TXU Energy 2000 - 2001
Skills
Human Resources, Compliance, EEO, Affirmative Action..., Employment Law, Employee Relations..., Arbitration, Labor Relations, Pay Equity, Talent Management, Diversity, Team Leadership, Testing, Training, Leadership, Succession Planning, Change Management, Organizational..., Workforce Planning, Employee Engagement, Employee Relations, Conflict Resolution, HR Policies, Diversity, Sourcing, Personnel Management, Onboarding
Education
South Texas College of Law
JD, Law
Texas A&M University
BA, Political Science/Management
USAA February 2008 - Present
Sony Electronics January 2007 - January 2008
Skills
Software Development, Agile Methodologies, Java, SQL
Education
San Diego State University-California State University 2003 — 2006
CNJ Consulting Services, LLC November 2004 - Present
CNJ Consulting Services, LLC 2004 - Present
Seismic Micro-Technology 2006 - 2008
SAIC 2006 - 2006
USAA 2005 - 2005
HTC Global Services 1999 - 2004
BP Amoco August 1976 - April 1999
Geophysical Service Companies (Western Geo, Digital Resources, Seiscom Delta, Olympic) 1968 - 1976
DeGolyer and MacNaughton 1966 - 1968
Skills
Seismic Interpretation, seismic data management, Account Management, Consulting, Business Development, Project Management, Seismic, Geophysics, Research, Customer Relations, Civic Engagement, Non-profit..., Team Building, Program Management, CRM, Business Analysis, PMP, Leadership, Project Planning, IT Management, Analysis, Enterprise Software, Outsourcing, Product Management, Management, Vendor Management, Business Strategy, Business Process..., Process Improvement, Seismology, Software Project..., Budgets, Contract Negotiation, Strategic Planning, Product Development, Data Management, Requirements Analysis, Earth Science, Product Marketing, Team Leadership, Data Processing, Information Technology, Customer Service, Cross-functional Team..., Contract Management, Supervisory Skills, Budgeting, Exploration, Software Product..., Editing Newsletters
Education
Southern Methodist University
BS
University of Houston
Custom Freight Systems Inc April 2015 - Present
Omega Psi Phi Fraternity, Inc. 1984 - 2015
BNI 2011 - 2013
BNI 2011 - 2013
BNI 2011 - 2013
NSNLA 2010 - 2012
Nationwide Insurance company February 2005 - March 2011
USAA February 1991 - July 2004
Allstate Insurance 1986 - 1991
Skills
Insurance, Public Speaking, Team Building, Leadership, Strategic Planning, Claim, Customer Service, Sales, Commercial Insurance, Negotiation, Marketing, Casualty Insurance, Coaching, Public Relations, Event Planning
Education
San Jose State University 1980 — 1985
B.S. Health Science, Physical Sciences.Administration
Inglewood H,S,
Allstate March 2013 - Present
USAA March 2010 - January 2013
2008Unishippers Association May 2007 - May 2008
2005-2007 March 2005 - January 2007
Alameda Alliance for Health September 2002 - December 2004
Skills
Insurance, Customer Service, Coaching, Training, Team Building, Sales, Business Development, Small Business, Budgets, Casualty, Claim, Customer Satisfaction, Management, Microsoft Excel, Health Insurance, Marketing, Microsoft Word, Marketing Communications, Property, Leadership, Series 6, Series 63, Variable Annuities, 529 Plans
Education
University of Iowa 2005 — 2007
Bachelors, Business Studies
Sonoma State University 1995 — 1998
Associates, Business
USAA 2015 - Present
M7 Aerospace August 2013 - August 2015
Banana Republic March 2012 - May 2012
Echostar Communications June 2008 - April 2009
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Budgets, Customer Service, Outlook, English, Research, Strategic Planning, Financial Analysis, Accounting, Negotiation, Windows, Public Speaking, Sales, Process Improvement, Teamwork, Leadership, Troubleshooting, Call Centers, Time Management
Education
The University of Texas at San Antonio 2012 — 2014
Bachelors, Management Science, Senior
South Texas College 2010 — 2012
Associate's degree, Business Administration
Stonewain Systems, Inc. January 2010 - December 2013
Real Estate Center at Texas A&M University September 2008 - July 2012
Wachovia Global Securities Lending March 2002 - August 2008
USAA January 1996 - February 2002
Skills
Strategic Planning, Asset Managment, Visio, Due Diligence, Business Analysis, Real Estate, Financial Analysis, Risk Management, Microsoft Excel, Analysis, Project Management, Financial Modeling, Management, Valuation, Data Analysis, Mergers & Acquisitions, Market Analysis, VBA, Business Intelligence, Business Development, Program Management
Education
Texas A&M University 2005 — 2006
MLERE, Real Estate
Texas A&M University - Mays Business School 2005 — 2006
MLERE, Real Estate
The University of Texas at San Antonio 1995 — 1997
MBA, Management Information Systems
Simon Fraser University 1988 — 1991
BBA, Accounting, Finance
USAA December 2014 - Present
Texas House of Representatives February 2011 - December 2014
Railroad Commission of Texas July 2010 - February 2011
Skills
Public Policy, Legal Research, Legislative Relations, Government, Legislation, Policy Analysis, Legal Writing, Policy, Administrative Law, Westlaw, Research, Politics, Legislative Research, Government Liason, Political Science
Education
St. Mary's University School of Law 2006 — 2009
JD/Masters of Public Administration
Southern Methodist University 1997 — 2001
BA, Political Science
USAA October 2014 - Present
DoD Community Bank August 2011 - August 2014
Wells Fargo December 2010 - June 2011
Home Federal Bank January 2006 - December 2010
Xpress Cash October 2003 - January 2006
Aviano Youth Programs September 1999 - July 2003
Wright-Patt Credit Union December 1996 - June 1999
Skills
Management, Banking, Retail, Administrative Work, Computer Proficiency, Finance, Small Business Lending, Retail Banking, Consumer Lending
Education
Seton Hill University 1992 — 1996
Bachelor of Arts (BA), Communication and Media Studies
Well Said! by Alexa April 2015 - Present
CEB April 2013 - February 2015
CEB April 2012 - January 2013
Guild of Women Achievers October 2011 - December 2011
Vintage Event Productions June 2011 - September 2011
USAA June 2010 - August 2010
Vino Volo June 2009 - August 2009
Yen Magazine June 2008 - August 2008
Skills
Leadership Development, Performance Management, Leadership, Strategy, Training, Management, Human Resources, Project Management, Business Strategy, Social Networking, Analysis, Marketing Strategy, Marketing, Staff Development, Research, Time Management, Organizational..., Talent Management, Social Media, Public Speaking, Team Building, Program Management, Management Consulting, Data Analysis, Market Research, Strategic Planning, Mentoring
Education
Scripps College 2007 — 2011
Organizational Studies, Organizational Behavior Studies
USAA September 2014 - Present
Palm Beach Tan October 2013 - September 2014
Skills
Public Speaking, Research, Microsoft Office, PowerPoint, Microsoft Word, Social Media, Microsoft Excel, Teaching, Customer Service, Event Planning, Editing, Community Outreach, Nonprofits, Leadership, Photoshop, Teamwork, Fundraising, English, Higher Education, Social Networking
Education
Schreiner University 2010 — 2013
Bachelor of Arts (B.A.), Religion/Religious Studies, 3.9
The Washington Center 2012 — 2012
Political Leadership, 4.0
USAA January 2014 - Present
Nationwide Insurance August 2007 - January 2014
Nationwide Insurance July 2006 - August 2007
Progressive Insurance November 1998 - July 2006
KNTV 1996 - 1997
Skills
bilingual- Spanish, Multicultural, Claims Management, Casualty, Liability, Claim, Legal Liability, Analytical Skills, Property & Casualty..., Commercial Lines, General Insurance, Commercial Insurance, Claim Investigation, Goal Oriented, Liability Analysis, Claims Investigations, Claims Resolution, Claims Handling, Personal Lines Auto, Auto Claims, Automobile Liability, Catastrophe, Marine Insurance, Insurance Adjusting, Casualty Claims, Large Loss, Third Party Liability
Education
The Institutes 2013 — 2015
CPCU
San Jose State University
Bachelor of Science, Radio-TV Journalism
Santa Ynez Valley Union High School
USAA May 2013 - Present
The Business Empowerment Group June 2005 - March 2013
Patterson & Associates Consulting July 2008 - June 2012
PD Consulting and Seminars April 2000 - May 2005
Skills
Training, Change Management, Budgets, Coaching, Public Speaking, Leadership, Business Process..., Program Management, Management, Process Improvement, Management Consulting, Performance Improvement, Employee Training, Social Media Marketing, Project Management, Organizational..., Team Building, Strategic Planning, Executive Coaching, Blogging, Business Analysis, Contract Negotiation, Customer Service, Social Media, Strategy, Executive Management, Consulting, Vendor Management, Cross-functional Team..., Business Planning
Education
The University of Texas at San Antonio 1981 — 1982
B.A., English
Schreiner University 1978 — 1980
Associate of Arts (AA), English Literature (British and Commonwealth)
Highland Capital Management, L.P. August 2015 - Present
USAA December 2014 - August 2015
USAA January 2014 - December 2014
The Botsford Group February 2013 - October 2013
The Wealth Strategies Group 2010 - December 2012
Skills
Financial Planning, Asset Allocation, Series 7, Mutual Funds, Wealth Management, Investment Advisory, Retirement Planning, Investments, Leadership, Strategic Planning, Team Building
Education
Southeastern Oklahoma State University 2001 — 2007
Bachelor of Science (B.S.), Occupational safety and health
USAA January 2014 - Present
Zions Bancorporation/ Q10 AmegyMortgage Capital June 2013 - January 2014
Hasbro November 2011 - May 2013
cyberThink Inc January 2010 - December 2012
IndoFuji Infotech September 2007 - November 2008
Avaya March 2006 - August 2007
Skills
Business Objects, SAP BI, SAP BW, SAP R/3, SD, Business Intelligence, SAP ERP, SAP, Microsoft SQL Server, Data Migration, Data Warehousing, Oracle, Performance Tuning, ETL, Crystal Reports, SAP Netweaver, Web Intelligence, Information Design, LCM, Crystal Xcelsius, Master Data, SAP BPC, SAPScript, Dashboard, SAP FI, SAP Visual Composer, Data Transformation, Data Mapping, BEx Analyzer, BEx Reporting, Data Modeling, BAPI, BODS, Sales Force Development
Education
Sophia High School, Mount Abu 1988 — 1993
High School, General Studies
Saint mary's school, Mount-abu 1994 — 2000
high school, Mathematics and Computer Science
HHS school
Higher Secondary, Maths, Physics, Chemistry, Biology and more
Sardar Patel University
Bachelors, Information Technology
Samsung Austin Research Center May 2015 - Present
Texas Tech University National Wind Institue July 2013 - Present
Texas Tech Lockerroom July 2013 - March 2015
USAA May 2014 - August 2014
Hudld Inc May 2012 - July 2013
OfficeMax September 2011 - May 2012
Circuit City 2006 - 2009
Skills
Visual Studio, Python, Java, C++, Eclipse, Teamwork, HTML 5, Microsoft Office, Software Development, C#, Microsoft Excel, JavaScript, CSS, Goal Oriented, Windows, Leadership, jQuery, Customer Satisfaction, Multi-Cultural Team..., HTML, Unix, PowerPoint, Client-focused, iOS, iOS development, Mobile Applications, Mobile Games, Mobile Web Design, Linux, Ubuntu, Programming, Logistics, Logistics Management, Software Engineering, Enterprise Software, Perl Script, PHP, Unix Operating Systems, Software Design, Management, Customer Service, Microsoft Word, Renewable Energy, Mac OS
Education
Texas Tech University 2010 — 2015
Bachelor's degree, Computer Science
South Plains College 2008 — 2011
Associates, Science
Proctor Insurance Corporation May 2015 - Present
Farmers Insurance February 2014 - June 2015
USReports April 2012 - December 2013
USAA October 2008 - April 2012
Cascade Chiropractic November 2007 - August 2008
Skills
Auditing, Financial Reporting, Internal Audit, Financial Analysis, Financial Accounting, Financial Audits, Risk Management, General Ledger, Account Reconciliation, Enterprise Risk..., Assurance, Financial Risk, Internal Controls, IFRS, GAAP, Sarbanes-Oxley Act, Accounting, Management, Strategic Planning
Education
Seattle Pacific University 1996 — 2000
BA, Psychology
Nationwide Insurance January 2006 - Present
Allied Insurance September 2006 - March 2013
Allied Insurance January 2006 - September 2006
USAA February 1997 - January 2006
Skills
Casualty, Umbrella Insurance, Customer Service, Leadership, Negotiation, Inland Marine, Change Management, Change, Property & Casualty..., Employee Engagement, Professional Development, Facilitating change, Training, Casualty Insurance, Customer Retention, Employment Practices..., Employee Benefits, Term Life Insurance, Homeowners, Disability Insurance, Life Insurance, Insurance, General Insurance, Underwriting, Liability
Education
Sierra College 1994 — 1996
USAA July 2015 - Present
Fidelity Investments November 2013 - July 2015
QEK Global Solutions May 2011 - November 2011
Enterprise Rent-A-Car November 2009 - December 2010
Skills
Series 7, Series 63, Finance, Financial Analysis, Leadership, Strategic Planning, Customer Service, Marketing, Sales, Training, Logistics Management, Sales Support, Management, Logistics, Customer Satisfaction, Stock Trading, Consultation, Investments, Direct Sales, Microsoft Excel, Team Building
Education
Siena Heights University 2005 — 2009
Bachelors Degree, Business Management
Robert Half Finance & Accounting February 2015 - Present
USAA October 2013 - February 2015
Target August 2010 - October 2013
Owens & Minor June 2007 - January 2010
Abbott August 2005 - June 2007
US Army May 1999 - May 2005
Skills
Procurement, Government Procurement, Leadership, Leadership Development, Team Leadership, Logistics, Logistics Management, Military Logistics, Key Performance..., Team Building, Teamwork, Employee Training, Master Scheduling, Job Scheduling, MS Project, Microsoft Office, Analysis, Project Planning, Inventory Management, Customer Service, Recruiting
Education
Santa Clara University 1995 — 1999
Bachelor of Applied Science (B.A.Sc.), Biology, General
Amica Mutual Insurance 2007 - 2012
USAA December 1991 - March 2002
Skills
Claims Handling, Negotiation, Communication, Auto Estimatics, Team Leadership, Customer Service
Education
Santa Ana College
Texas Tech University
IMT Insurance June 1997 - Present
Tri-Valley School District 2009 - 2013
Peoples National Bank and Mortgage February 1994 - June 1996
USAA October 1990 - February 1994
Skills
Property & Casualty..., Casualty, Claim, General Insurance, Insurance, Commercial Insurance, Risk Management, Claims Management, Liability, Legal Liability, Subrogation, Commercial Lines, Litigation Management, Claims Handling, Underwriting, Reinsurance, Claims Resolution, Property Damage, Inland Marine, Workers Compensation, CPCU, Excess, Professional Liability
Education
South Dakota State University 1986 — 1990
Bachelor of Arts (B.A.), Mathematics
Tri-Valley High School, Colton, SD 1982 — 1986
Kuper Sotheby's International Realty Austin July 2014 - Present
Marketing Communications June 2013 - June 2014
Cafe 131 March 2012 - August 2013
Thinkstreet August 2011 - May 2012
USAA February 2011 - August 2011
United Space Alliance November 1998 - January 2011
Skills
Strategic Communications, Public Relations, Social Media, Marketing Strategy, Corporate Communications, Crisis Communications, Marketing Communications, Event Planning, Integrated Marketing, Media Planning, Media Relations, Brand Development, Marketing, Copywriting, Internal Communications, Advertising, Project Management, Project Planning, Press Releases, Digital Marketing, Facebook, Management, Editing, Newsletters, Social Media Marketing, Strategic Planning, Microsoft Office, Strategy, Proposal Writing, Strategic Partnerships, Business Development
Education
San Jose State University
USAA June 1991 - Present
Education
Seton Hall University School of Law
J.D.
University of Oregon
B.A. School of Journalism
United States Air Force August 2014 - Present
United States Air Force 2003 - Present
USAA September 2013 - July 2014
USAF Lackland AFB February 2010 - August 2013
83 NOS Det 4 September 2006 - December 2009
US Air Force 2003 - 2006
Skills
Military, Air Force, Security Clearance, Military Operations, DoD, National Security, Defense, Military Experience, Operational Planning, Top Secret, Command, Government, Information Assurance
Education
Trident University International 2011 — 2013
MS, Information Technology
San Jose State University 2001 — 2003
Bachelor of Science (BS), Industrial Technology/Computer & Electronic Systems
USAA April 2015 - Present
Citibank June 2012 - April 2015
Shore Systems January 2011 - March 2011
Evolvent November 2009 - March 2010
Skills
Active Directory, Information Security, Network Administration, Windows, Computer Hardware, Troubleshooting, Windows 7, XP, Outlook, Microsoft Office, Operating Systems, Routers, System Administration, Firewalls, Documentation, Customer Service, Linux, Security, Unix, Database Administration, Problem Solving, Microsoft Exchange, Technical Support, Windows Server, Servers, Windows XP
Education
South Carolina State University 2006 — 2006
Harris County District Attorney's Office June 2013 - Present
Gilde Law Firm June 2013 - June 2013
Gilde Law Firm May 2012 - June 2013
Harris County District Attorney's Office - Consumer Protection April 2011 - December 2012
Pulaski & Middleman, L.L.C. July 2011 - August 2011
Fred Parks Law Library - South Texas College of Law April 2010 - April 2011
Pecan Street Insurance January 2009 - December 2009
Texas State Senate January 2007 - May 2007
USAA January 2006 - August 2006
Skills
Legal Writing, Legal Research, Mediation, Courts, Commercial Litigation, Criminal Law, Legal Advice, Appeals, International Law, Civil Litigation, Jury Trials, Litigation, Arbitration, Legal Issues, Westlaw
Education
South Texas College of Law 2010 — 2012
Doctor of Law (J.D.)
The University of Texas at Austin 2006 — 2009
BA, Economics
Sunera LLC May 2015 - Present
Kratos Defense and Security Solutions April 2014 - May 2015
USAA July 2010 - May 2014
PDX November 2006 - July 2010
Zale Corporation July 2006 - November 2006
Lockheed Martin Aeronautics March 2001 - July 2006
Tensor Information Systems August 2000 - February 2001
CyberTPA 1998 - 2000
Skills
Java, Servlets, Spring, Swing, Hibernate, JAXB, Tomcat, JAX-WS, XSLT, Websphere, REST, XML Schema, XML, PL/SQL, DOM, StAX, SAAJ, SOAP, JUnit, JSON, Java Enterprise Edition, JSP, JDBC, Eclipse, Web Applications, OOP, UML, Web Services, OOAD, Design Patterns, J2EE Application..., Software Design, Sun Certified Java..., Software Development, Core Java, JavaSE, SQL, Ant
Education
Southern Methodist University 2004 — 2006
MS, Software Engineering
Texas A&M University 1997 — 2000
BS, Computer Engineering
University of Oklahoma 1995 — 1997
USAA March 2015 - Present
Exhilent Mobile LLC January 2013 - March 2015
BestFit Mobile + Marketing July 2012 - December 2012
LeadClick Media February 2007 - October 2011
Dean & Deluca March 2006 - January 2007
Skills
Web Project Management, Web Production, Email Marketing, Creative Concept..., Online Lead Generation, Copywriting, SEM, SEO, Google Analytics, Integrated Marketing, Digital Marketing, Product Development, Management, PPC, Affiliate Marketing, Creative Direction, Mobile Marketing, Marketing, Media Buying, Lead Generation, Web Analytics, Online Marketing, Mobile Advertising, Online Advertising, Project Management, Quality Assurance, Drupal
Education
Sonoma State University 2001 — 2005
Bachelor of Arts, Communications
University of North Carolina at Wilmington 2003 — 2004
Communications
USAA September 2001 - Present
Honeywell May 1999 - August 2001
Allied-Signal January 1983 - April 1999
Education
Southeast Missouri State University 1975 — 1979
BS, Computer Science
USAA January 2009 - Present
Education
SDA Bocconi 1992 — 1997
BS, Economics
Latitude Subrogation Services March 2015 - Present
Boerne Community Theatre May 2013 - Present
USAA June 2005 - April 2013
USAA January 1988 - June 2000
Skills
Organizational..., Management, Project Management, Computer Proficiency, Training Delivery, Community Service, Youth Leadership, Board of Directors, Volunteer Recruiting, Volunteer Management, Team Building, Underwriting, Insurance, Property & Casualty..., Claim, Project Planning, Leadership, Customer Service, Process Improvement, Strategic Planning, Leadership Development, Public Speaking, Program Management, Risk Management, Coaching, Fundraising, Change Management, Call Centers, Analysis, Team Leadership, Negotiation
Education
Seattle University
Med
The University of Texas at Austin
Bachelor of Arts (B.A.)
USAA 2012 - Present
CIBER, Inc. 2011 - 2012
Janus Capital Group 2007 - 2011
Yahoo! Inc 2006 - 2007
McGraw-Hill 2001 - 2006
United States Marines 1993 - 1997
Skills
Mergers, Forecasting, Cross-functional Team..., Financial Management, Financial Modeling, Managerial Finance, Asset Management, Analysis, Business Planning, Executive Management, Financial Analysis, Corporate Finance, Strategic Planning, Mergers & Acquisitions, Business Process..., Auditing, Program Management, Analytics, Leadership, Financial Services, Project Planning, Competitive Analysis, Mutual Funds, Securities, Investment Management, Strategic Financial..., Investments, Finance
Education
Santa Clara University 2002 — 2004
MBA, Finance and Marketing
Weber State University 1997 — 2000
Bachelors of Science, Accounting
AD-TEK Engineering May 2002 - Present
USAA January 1990 - December 1996
Mercury Insurance January 1980 - November 1986
Skills
MS Office Suite, Quickbooks, Multi-state Payroll
Education
Santa Ana College 1986 — 1988
AIC, Associate in Claims
USAA November 2013 - Present
Graham Curtin, P.A. April 2004 - October 2013
Weil Gotshal & Manges LLP September 2002 - April 2004
McCarter & English, LLP May 1997 - August 1999
Education
Seton Hall University School of Law 1999 — 2002
J.D., Law
Montclair State University 1993 — 1997
B.A., Classics, Pre-Law, Paralegal Studies
USAA December 2011 - June 2012
Wells Fargo Bank April 2011 - December 2011
HC July 2008 - April 2011
Hearst 1995 - April 2011
Houston Chronicle July 1995 - April 2010
Education
San Jacinto College 1986 — 1995
as, Electronics
OGE Energy Corp November 2014 - Present
GKR Consulting LLC May 2014 - November 2014
Stewart Title Guaranty Company July 2011 - May 2014
GKR Consulting LLC February 2008 - July 2011
Accenture 2007 - 2008
USAA 2003 - 2006
Ionex Telecommunications 2002 - 2004
Skills
Strategic Sourcing, Procurement, Spend Analysis, Supplier Management, Sourcing & Procurement, Contract Management, Vendor Management, Contract Negotiation, Supply Management, Strategy, Leadership, Management, Sourcing, RFP, Negotiation, Program Management, Strategic Planning, Project Management, Mergers & Acquisitions, Cross-functional Team..., Outsourcing, Competitive Analysis, Business Process..., Executive Management, Process Improvement, Financial Analysis, Change Management, Supplier Negotiation, Operations Management, Forecasting, Purchasing, Supplier Evaluation, Analysis, Business Process, E-procurement, Budgets, Cost Reduction, Team Leadership, Management Consulting, Team Building, Consulting, Team Management, Business Strategy, Planning, Risk Management, Market Analysis
Education
Southeastern Oklahoma State University
BA
Kaeppel Consulting, LLC March 2014 - February 2015
Safeco Insurance April 2012 - February 2014
Liberty Mutual/Safeco Insurance October 2007 - April 2012
USAA November 2004 - October 2007
USAA August 2002 - October 2004
American General 1994 - 2002
EDS 1991 - 1994
Skills
Insurance, Property & Casualty..., Claim, Process Improvement, Claims Management, Vendor Management, Change Management, Business Process..., General Insurance, Program Management, Call Center, Strategic Planning, Business Analysis, Liability, Strategy, Leadership, Casualty, Call Centers, Management, Business Strategy, Executive Management, Subrogation, Enterprise Software
Education
The University of Texas at Austin - Red McCombs School of Business 1998 — 2001
MA, Human Resources and Leadership Development
Southern Methodist University 1986 — 1990
BA, Economics/Philosophy
Plano Senior High School 1984 — 1986
USAA June 2013 - Present
24 Hour Fitness May 2010 - May 2013
24 Hour Fitness April 2007 - May 2010
PeopleSoft December 2003 - January 2005
PeopleSoft May 2000 - December 2003
Visa 1997 - 2000
Skills
Customer Service, Event Planning, Event Management, Social Media, Salesforce.com
Education
San Francisco State University
Meeting and Event Planning Professional Certification Program
USAA April 2013 - Present
IBM CDO Summit 2014 - 2014
USAA January 2007 - April 2013
USAA January 2007 - December 2007
Visual Sciences January 2006 - January 2007
Dell, Inc 2003 - 2005
Dell, Inc. 2002 - 2003
Dell, Inc. 2000 - 2002
Sabre, Inc. 1998 - 2000
IBM 1997 - 1998
Skills
Business Intelligence, Analytics, Business Analysis, Business Process..., Web Analytics, Segmentation, Process Improvement, Omniture, Program Management, Information Technology, E-commerce, Data Analysis, Leadership, Enterprise Software, SDLC, Analysis, Start-ups, Vendor Management, Management
Education
Southern Methodist University 1998 — 2002
M.S.
The University of Texas at Arlington 1994 — 1997
B.S.
USAA September 2014 - Present
USAA June 2014 - August 2014
USAA August 2010 - May 2014
USAA February 2008 - September 2010
USAA January 2006 - February 2008
Fidelity Investments December 2003 - December 2005
Fidelity Investments 1996 - 2005
Fidelity Investments July 1996 - November 2003
Skills
Workforce Planning, Change Management, Financial Services, Call Center, Employee Relations, Organizational Design, Process Improvement, Business Process..., Metrics, Succession Planning, Performance Management, Talent Management, Program Management, Leadership, Executive Management, Human Resources, Analysis, Strategic Planning, HRIS, Personnel Management, Organizational..., Call Centers, Vendor Management, Insurance
Education
Southern Methodist University 1992 — 1996
Bachelor of Science
USAA February 2015 - Present
USAA January 2010 - Present
Cox Smith Matthews Incorporated September 2005 - December 2009
AT&T 2009 - 2009
Skills
Contract Negotiation, Cloud Computing..., Intellectual Property, Licensing, Data Privacy, Marketing Compliance, General Corporate..., Antitrust issues, Consumer Privacy, Design and Construction..., Procurement Outsourcing, Business Process..., Open Source Licensing, Hardware and Software..., Legal Advice, Software Licensing
Education
Southern Illinois University School of Law 2002 — 2005
Juris Doctor
Texas Tech University 1997 — 2001
Bachelor of Science, Cell and Molecular Biology
Rally Software April 2014 - Present
Epsilon May 2011 - April 2014
Scott & Scott LLP August 2007 - January 2011
USAA February 2003 - July 2004
Skills
Advertising, Licensing, Online Marketing, Copyright Law, SaaS, Software Licensing, Privacy Law, Commercial Litigation, Intellectual Property, Legal Issues, Corporate Law, Legal Writing, Contract Negotiation, Legal Assistance, Legal Research, Employment Law, Trademarks, Data Privacy
Education
South Texas College of Law 2004 — 2007
Doctor of Law (J.D.)
The University of Texas at Austin - Red McCombs School of Business 1998 — 2002
BBA, Management Information Systems
Vanguard March 2015 - Present
USAA September 2013 - February 2015
TIAA-CREF March 2009 - September 2013
TIAA-CREF April 2007 - March 2009
Vanguard February 2004 - April 2007
Wechsler/Marsico Associates May 2003 - February 2004
Skills
Series 7, Investments, Wealth Management, Portfolio Management, Retirement Planning, Financial Analysis, Analysis, Strategic Financial..., Mutual Funds, Series 63, Wealth, Finance, Retirement, Asset Allocation, Financial Services, Investment Advisory, Investment Strategies, Fixed Annuities, Financial Advisory, Risk Management, Valuation, Securities, Series 6, Alternative Investments, Series 65, 401k, Financial Modeling, Relationship Management, Investment Management, Fixed Income, Uniform Combined State..., Financial Planning, IRAs, Private Equity, Asset Management, Cash Management, Management, Estate Planning, CRM, Personal Financial..., Financial Planners, Equities, Financial Risk, Pensions
Education
Shippensburg University of Pennsylvania 1999 — 2003
B.S.B.A, Finance and Economics
Shippensburg University of Pennsylvania
Bachelor's Degree
JPMorgan Chase January 2009 - Present
Unitrin Direct Insurance July 2006 - 2008
USAA June 2004 - July 2006
Education
Southern Connecticut State University 1990 — 1992
USAA July 2009 - Present
T-Mobile USA August 2008 - July 2009
Washington Mutual December 2002 - August 2008
Morgan Stanley October 2001 - December 2002
Sun Valley Distributing April 2000 - September 2001
Emerald Capital Management April 1999 - April 2000
Skills
Financial Modeling, Investments, Portfolio Management, Banking, Financial Analysis, Corporate Finance, Capital Markets, Liquidity, Strategic Planning, Capital Management, Regulatory Capital, Drafting Policies, Regulatory Requirements, Securities, Team Management, Leadership, Analysis, Management
Education
Seattle University School of Law 2005 — 2008
JD
University of Washington 1995 — 1999
BA, Business Administration - Finance
USAA August 2013 - Present
OFS Fitel, LLC September 2008 - July 2013
Valdivia-LaFeir Law May 2007 - December 2012
Moser IP Law Group March 2006 - March 2007
Lowenstein Sandler PC 2004 - 2006
Fitzpatrick, Cella, Harper & Scinto June 2001 - June 2004
Skills
Patent Prosecution, Patents, Patent Litigation, Patentability, Trade Secrets, Trademarks, Intellectual Property, Licensing, Trademark Infringement, Copyright Law, Appeals, Technology Transfer, Legal Research, Litigation Support, Legal Opinions, Due Diligence, Trials, Prosecution
Education
Seton Hall University School of Law 1999 — 2002
Doctor of Law (JD), Law
Virginia Polytechnic Institute and State University 1992 — 1995
Bachelors, Aerospace Engineering
WellMed Medical Management February 2009 - Present
UpperRoom Technologies, LLC. January 2007 - Present
Washington Mutual (WaMu) April 2007 - January 2009
USAA June 1999 - January 2007
EDS June 1996 - June 1999
Education
Southern Methodist University 1991 — 1995
BS, Management Science
JBS August 2015 - Present
Agrium August 2013 - August 2015
Bechtel Corporation November 2011 - July 2013
Fossil, Inc August 2010 - November 2011
Tesoro December 2004 - July 2010
USAA September 1988 - July 2004
Bexar County Information Systems February 1985 - September 1988
Alcor, Inc. June 1983 - February 1985
Skills
SAP HR, Business Analysis, SAP, Time Management, Payroll, Troubleshooting, SAP R/3, Process Improvement, Software Documentation, Requirements Gathering, SIPOC, Employee Benefits, Human Resources, Project Planning, Business Process, Management, Personnel Management, Strategy, Business Process..., ERP, Vendor Management, SAP ERP, SAP Portal, Master Data, SAP BW, SAP Implementation, SAP Netweaver, Integration, Business Objects, Data Migration, SAP BI, SAPScript, ECC, IDOC, Requirements Analysis
Education
The University of Texas at San Antonio 1980 — 1983
BS, Mathematics, Computer Science, and Systems Design
Schreiner University 1978 — 1980
AA, Mathematics and Science
Vanguard June 2015 - Present
Desert Diamond LLC September 2003 - Present
JPMorgan Chase & Co. September 2011 - April 2015
USAA July 2010 - August 2011
JPMorgan Chase September 2007 - July 2010
Ameriprise Financial August 2006 - April 2007
Education
Pan Am International Flight Academy 2002 — 2003
Professional Pilot
Southern Illinois University, Carbondale 1997 — 2002
Aviation
Fidelity Investments December 2011 - Present
USAA June 2010 - December 2011
TIAA-CREF November 2006 - November 2009
TIAA-CREF May 1998 - November 2006
Fleet Investment Services January 1992 - May 1998
Fidelity Investments January 1985 - January 1992
Skills
Uniform Combined State..., Series 7, Series 63, Asset Allocation, Investments, Retirement, Mutual Funds, Strategic Financial..., 401k, Wealth Management..., Retirement Planning, Wealth Management
Education
Skidmore College 1979 — 1983
USAA January 2005 - Present
Honeywell International Inc. 1977 - 2005
Education
Seneca College of Applied Arts and Technology
USAA April 2009 - Present
AIG Agency Auto October 2002 - April 2009
Superior Insurance Group January 2001 - November 2002
Skills
Underwriting, Insurance, Pricing, Property & Casualty..., Leadership, Product Management, General Insurance, Competitive Analysis, Process Improvement, Risk Management, Business Analysis, Business Requirements, Analytics, Business Planning, Data Analysis, Enterprise Software, Marketing, Strategy, Product Development, Business Development
Education
Shippensburg University of Pennsylvania 1995 — 2000
BSBA, Finance
K A P Kelly Architecture & Planning, Inc. February 2004 - Present
Kelly Architecture & Planning, Inc. February 2004 - Present
USAA 1992 - 1999
Wyeth Pharmaceuticals 1989 - 1991
Education
Sierra College
AA
Private November 2011 - Present
USAA February 2011 - August 2011
BBVA Compass September 2004 - January 2011
Skills
Small Business Lending, Branch Management, Lines Of Credit, Cross Selling, Consumer Lending
Education
Scottsdale Community College 2009 — 2012
Marketing
Arcadia High School 2000 — 2003
Jesse Green, PLLC 2011 - Present
Parker College of Chiropractic September 1992 - July 2011
Ray E Green & Associates, PC January 1990 - August 1998
Locke Lord Bissell & Liddell LLP 1986 - 1990
USAA 1982 - 1983
Skills
Contract Drafting, Employment Law, Health Law, Contract Law, Conflict Resolution, Education Law, Litigation, Legal Writing, Corporate Law, Arbitration, Commercial Litigation, Legal Research, Mediation, Dispute Resolution, Intellectual Property, Legal Assistance, Corporate Governance, Civil Litigation, Litigation Management, Contract Negotiation, Legal Advice, Licensing, Mergers, Higher Education..., Higher Education Policy, Appeals, Trade Secrets, Business Litigation, Securities Regulation, Class Actions, Alternative Dispute..., Product Liability, Personal Injury, Torts, Employment..., Trial Practice, Construction Law, Privacy Law, Trials, Employment Contracts, Mergers & Acquisitions, Insurance Law, Non-compete Agreements, Bankruptcy, Legal Compliance, Courts, Discrimination, Joint Ventures, Family Law
Education
The University of Texas School of Law 1983 — 1986
JD, Law
Southern Methodist University 1979 — 1982
BA, BBA, poli sci, business
Robert E Lee High School 1974 — 1979
High School
PriceGrabber.com May 2013 - Present
USAA January 2006 - May 2013
Solution Partners August 2004 - January 2006
Affiliated Computer Services February 2000 - July 2004
Skills
Unix, SQL, Java Enterprise Edition, Java, Requirements Analysis, SDLC, Agile Methodologies, Disaster Recovery, Enterprise Architecture, Integration, DB2, XML, Medicaid
Education
Simpson College 1993 — 1997
Bachelor of Arts (B.A.), Mathematics and Computer Science
Texas Health and Human Services Commission July 2014 - Present
Texas Health and Human Services Commission July 2013 - July 2014
Workforce Solutions June 2011 - July 2013
Texas Workforce Commission August 2009 - November 2010
Farmers Insurance August 2008 - August 2009
USAA February 2007 - May 2008
Skills
Training
Education
The University of Texas-Pan American 2001 — 2002
Criminal Justice
South Texas College 1999 — 2001
Criminal Justice
USAA March 2009 - Present
DHL January 2001 - March 2009
DHL Express 1999 - 2000
DHL January 1998 - February 1999
Skills
Call Center, Avaya, Process Improvement, Call Centers, Networking, Time Management, Technical Support, Customer Service, Customer Experience, Customer Satisfaction, Team Building, Cross-functional Team..., Business Analysis, Team Leadership
Education
Scottsdale Community College 1994 — 1996
Alcoa August 1991 - Present
USAA 1988 - 1991
Computer Task Group 1983 - 1988
Education
Southeast Missouri State University 1974 — 1979
B.S., Computer Science
Faith & Liberty Talk Show April 2008 - Present
Ohio Christian University August 2008 - Present
USAA August 2000 - January 2008
Aetna September 1999 - August 2000
Halliburton December 1990 - September 1999
Skills
Leadership, Customer Service, Strategic Planning, Operations Management, Team Building, Leadership Development, Vendor Management, Change Management, Cross-functional Team..., Public Speaking, Team Leadership, Forecasting, Program Management, Training, Risk Management
Education
South Texas College of Law 1992 — 1997
Doctor of Jurisprudence, Law
University of Pittsburgh-Johnstown 1986 — 1988
Bachelor of Arts (B.A.), Prelaw (History & Political Science)
The University of Texas at San Antonio 1975 — 1980
Business Administration and Management, General
The University of Texas at San Antonio 1975 — 1980
Business Administration and Management, General
USAA April 2014 - Present
Amazon November 2013 - December 2013
CVS Caremark Corporation March 2013 - October 2013
Vanguard 2008 - 2009
M & I Bank 2004 - 2008
Charles Schwab 1997 - 2004
James W. Shaw Estate Planning 1995 - 1997
Bear Stearns 1990 - 1995
Education
Scottsdale Community College
Attended, Business Administration, Management and Operations
University of Southern Maine - School of Business
Attended, Business Administration and Management, General
USAA June 2012 - Present
Arizona Realty One Group December 2009 - June 2012
Smart Guys Computing January 2011 - May 2011
The Private Brand Organization May 2003 - October 2010
Ameribath Ceramics May 2003 - October 2010
HockeyStar, LLC February 2009 - April 2009
Reese Brothers Teleservices May 2001 - December 2001
Education
Slippery Rock University of Pennsylvania 2006 — 2008
Bachelor of Science, Information Systems, Marketing, Summa cum laude
Brethren Mutual Insurance March 2008 - Present
USAA 2005 - 2008
State Farm Insurance 1998 - 2005
State Farm Insurance 1994 - 1998
Equifax Services 1991 - 1994
Chesterfield County Police 1988 - 1991
Skills
Criminal Justice, Law Enforcement, Investigations, Police, Insurance Claims, Interviewing, Statements, Accident Investigation, Training Skills, Testimony, Private Investigations, Enforcement
Education
Shippensburg University of Pennsylvania
BS, Criminal Justice
USAA May 2011 - Present
University of Nebraska-Lincoln February 2007 - May 2010
Education
University of Arkansas 2012 — 2014
Master of Operations Managment, Operations Management and Supervision
University of Nebraska-Lincoln 2008 — 2010
Business
Southeast Community College 2006 — 2007
Business
University of Colorado Colorado Springs 2004 — 2005
Business
Air Academy Highschool 2003 — 2004
Bitburg American Highschool 2000 — 2003
USAA 2001 - 2009
Skills
Customer Service, Insurance, Property, Negotiation, Claims Management, Property, General Insurance, Claim, Microsoft Excel, Casualty Insurance, Liability
Education
Sierra College
In progress, Administration of Justice
NAVMISSA October 2009 - Present
Northrop Grumman Information Systems May 2007 - October 2009
MSGI April 2003 - April 2007
PC Solution Consultants July 2001 - April 2003
USAA January 2001 - June 2001
USAA May 1997 - December 2000
Compaq January 1997 - June 1997
Skills
DoD, Information Assurance, Program Management, Security Clearance, Healthcare Information..., EHR, Military, Government, PMP, Systems Engineering, Integration, Software Project..., Problem Solving, Public Speaking, Requirements Analysis, Software Requirements, System Requirements, Server Administration, Workstation..., Software Distribution, Change Management, electronic medical..., Workflow Management, Standards Development, EMR, Software Documentation, Security, Configuration Management, Informatics, Process Improvement, Government Contracting, Navy, Project Management, Proposal Writing, Training, Policy, SharePoint, Defense, Visio, Federal Government, Enterprise Architecture, CMMI, PMO, Requirements Management, Air Force, Security+, FISMA, DIACAP, SDLC, Top Secret
Education
New Horizons 2000 — 2001
Microsoft MCSE track Windows 2000
San Jacinto College 1990 — 1992
Computer Information Systems
University of Houston-Clear Lake 1985 — 1988
MA, History
University of New Orleans 1973 — 1978
BA, History/Business Administraion
Global Knowledge
PMP
USAA 2000 - 2003
Brayton Purcell LLP 1994 - 2000
Education
Sonoma State University 1990 — 1994
Sir Francis Drake Highschool 1982 — 1986
USAA August 2014 - Present
BB&T July 2013 - June 2014
Ameriprise Financial Services, Inc. March 2002 - June 2013
Bank of America October 2000 - January 2002
Bank of America June 1999 - October 2000
Bank of America 1997 - 1999
Bank of America July 1996 - June 1997
Bank of America May 1995 - July 1996
Bank of America January 1994 - May 1995
Bank of America June 1987 - January 1994
Skills
Small Business Lending, Personal Financial..., Commercial Lending, Credit Analysis, SBA, SBA 504, Managing Associates, Investment Selection, Asset Allocation, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Lotus Notes, Investments
Education
Southeast Missouri State University 1983 — 1987
Bachelor of Science (BS), Business Administration and Management, General Majors: Finance, Accounting & Management
U.S. Bank October 2010 - Present
MetLife March 2009 - April 2010
USAA July 2008 - February 2009
GoLeads Info Tech November 2005 - February 2007
One Click Testing October 2004 - November 2005
Skills
Manual Testing, Regression Testing, Test Cases, Quality Center, Test Planning, System Testing, Defect Tracking, User Acceptance Testing, Web Testing, Black Box Testing, Testing, Test Strategy, Test Management, Integration Testing, Test Execution, Performance Testing, Software Quality..., UI testing, Test Estimation, ISTQB, Regression, Quality Assurance, System Integration..., Waterfall, Load Testing, Black Box, SDLC, V-Model, TestComplete, Test Analysis, End-to-end Testing
Education
Sathyabama Institute of Science and Technology
Master of Engineering (M.Eng.), Computer Science, A+
University of Madras 2000 — 2004
Bachelor's of Engineering, Electrical and Electronics Engineering, A+
USAA May 1991 - Present
Education
Seattle Pacific University - School of Business and Economics 1979 — 1982
BA Business Managment
Sunset High School
Colorado Springs, CO June 2015 - Present
Pikes Peak Habitat for Humanity May 2011 - Present
Mortgage Solutions Financial January 2015 - April 2015
Pikes Peak Workforce Center June 2011 - March 2013
USAA June 1999 - March 2011
Natural Boundaries April 1996 - June 1999
Longbranch, Inc. 1993 - 1999
Pioneer Electronics 1992 - 1994
Ruth Tepley Interiors 1985 - 1985
Skills
Insurance Claims, Adjusting, Claims Resolution, Property Damage, Water Damage, Estimating, Damages, Subrogation, Intellectual Property..., Fair Value, Technology Valuation, Bad Faith, Negligence, Contractual Disputes, Customer Service, Dispute Resolution, Office Operations, Office Equipment, Construction Drawings, Project Bidding, Interior Design, Interior Architecture, Finishes, Blueprint Reading, Floor Plans, Furniture Placement, Detailed Analysis, Finish Selections, Presentation Boards, Model Making, Design Conceptualization, Contract Negotiation, Insurance, Policy, Claims, Word, PowerPoint, Excel, Microsoft Office, Problem Solving, Customer Relations, Outlook, Team Building, Construction, Public Speaking, Budgeting, Research, Scheduling, Negotiation, Writing
Education
San Jose State University 1984 — 1987
BS, Interior Architectural Design
Western Washington University 1979 — 1982
Feather River Preparatory School 1978 — 1979
Mercer Island High School 1976 — 1977
USAA March 1987 - Present
Cal-Farm Insurance Company April 1968 - February 1987
Skills
Home remodeling and..., General Contractor
Education
San Jose State University 1966 — 1968
BA Secondary Education, First Year Law, CPCU, Industrial Atrs, Law, Property Casualty Insurance, 3.0
USAA March 2011 - September 2014
Skills
Customer Service, Event Planning, Leadership, Marketing, Team Building
Education
Schoolcraft College 2014 — 2015
Associate of Arts and Sciences (AAS), Accounting
Kforce Inc. May 2012 - Present
HCL Technologies August 2004 - April 2012
USAA 2006 - 2012
Skills
Java Enterprise Edition, Websphere, DB2, Java, Web Services, PL/SQL, Struts, Software Project..., Spring, JMS, Tomcat, SDLC, SOA, Requirements Analysis, Agile Methodologies, Oracle, Hibernate, Web Applications, Core Java, ESB, WebSphere, Spring Framework
Education
Sathyabama Institute of Science and Technology 2000 — 2004
BTech, Information Technology
USAA April 2014 - Present
Hans Jorgen Custom Jewelry and Accessories January 2010 - Present
iSuze Social Media Management January 2012 - November 2012
Hans Jorgen CJ January 2009 - November 2012
Jewelry Training Center January 2010 - February 2012
Aloha Council BSA September 2004 - December 2009
Crater Lake Counicl BSA September 2000 - August 2004
Education
Jewelry Training Center 2009 — 2012
Certificates of Completion, Metal and Jewelry Arts
Southern Illinois University, Carbondale 1990 — 1993
Bachelor of Arts (BA), Cinema and Photograghy
Ricks College 1987 — 1990
Associate of Arts and Sciences (AAS), Technical Theatre/Theatre Design and Technology
memrease book, LLC Partner and co-creatormemrease book, LLCMarch 2012 - Present
Jimenez Clinic August 2002 - August 2008
USAA September 1999 - August 2002
Education
San Jose State University 1995 — 1998
Master's degree, Communication, Journalism, and Related Programs
University of the Incarnate Word
University of the Incarnate Word
BS, Communication, Journalism, and Related Programs
San Joaquin County August 2015 - Present
San Joaquin County Public Health Services August 2013 - August 2015
Aerotek October 2012 - February 2013
R.C. Fischer & Company May 2012 - September 2012
BB&T - Tanner Insurance Services August 2005 - April 2012
USAA November 2002 - February 2005
Skills
Microsoft Office 98 -..., Data Entry, Report & Document..., Insurance Certificate..., Insurance Endorsement..., File Management &..., Clerical Skills, Claims Management &..., Spreadsheet & Database..., Sagitta, ImageRight, TAM, Insurance, Licensed Property &..., Insurance Brokerage, Commercial Lines, Workers Compensation, Invoicing, Call Centers, Filing, Spreadsheets, Liability, Customer Service, Property & Casualty...
Education
Sierra Nevada College
Bachelor of Science (BS), Environmental Science and Ecology/Math and Computers
University of Phoenix-Sacramento Valley Campus
Master of Business Administration (MBA), Business Administration and Human Resources
Kiewit Infrastructure West, Co. September 2013 - Present
American Medical Response October 2012 - 2013
RC Willey Home Furnishings 2007 - 2011
RE/MAX Real Estate, Rocklin, CA October 2001 - October 2008
USAA February 1991 - April 2001
Education
Sierra College
Associate's Degree, Biology/Natural Science
USAA January 2014 - Present
New York Life Insurance Company July 2011 - January 2014
New York Life Insurance Company September 2006 - July 2011
Wachovia Auto Dealer Services September 2003 - August 2006
Skills
Series 7, Mutual Funds, Securities, Investments, Series 63, Hedge Funds, Uniform Combined State..., Series 24, Asset Management
Education
Southern Methodist University
Bachelor of Science (BS), Economics with Financial Applications
Sun City Meals on Wheels September 2014 - Present
Freelance 2012 - Present
Scottsdale Community College January 2009 - May 2013
USAA June 2007 - August 2011
Antech Diagnostics April 2007 - June 2007
Skills
WordPress, Web Design, CSS, Website Development, jQuery, Web Development, User Interface Design, Front-end, Dreamweaver, XHTML, PHP, HTML 5, Flash, ActionScript, Photoshop, Customer Service, MySQL, Access, C#, VB.NET
Education
Scottsdale Community College 2008 — 2012
Associate of Arts and Sciences (AAS), Web Design and Web Development, GPA 3.85
University of Arizona 1989 — 1993
Bachelor of Arts (B.A.), French language (emphasis on business apllication), GPA 3.775
Paradise Valley Community College
Phoenix College
Phoenix SCORE
GLG (Gerson Lehrman Group) January 2014 - Present
DBS Diversified Brokerage Services September 2013 - Present
Farmers Insurance April 2014 - October 2014
USAA November 2013 - February 2014
Ameriprise Financial Services, Inc. October 2012 - September 2013
GE Capital May 2011 - July 2012
Defendent 2008 - 2008
Defendent 2008 - 2008
Bank of America April 2005 - December 2007
Wells Fargo February 2004 - December 2004
Skills
Retirement Planning, Insurance, Finance, Financial Services, Financial Advisory, Time Management, Financial Planners, Accounts Receivable, Financial Goals, Portfolio Management, Strategic Financial..., Investments, Banking, Credit, Financial Analysis
Education
Scottsdale Community College 2004 — 2007
USAA 2009 - Present
USAA 2000 - 2009
GE Capital 1996 - 1999
Education
Schreiner University
Bachelor of Commerce (B.Com.), Accounting
USAA December 1993 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English
Education
Schreiner University
Accounting