USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
Northside ISD September 2014 - Present
Linebarger Goggan Blair & Sampson, LLP October 2013 - September 2014
LeadingEdge Personnel September 2013 - January 2014
Kelly Services February 2013 - August 2013
USAA January 2011 - January 2013
Kelly Services August 2010 - December 2010
Kraft Foods Group June 2010 - August 2010
Songang Language Program January 2009 - March 2010
Witte Museum July 2007 - November 2007
Skills
Series 7, Retirement Planning, Microsoft Excel, Mutual Funds, Asset Allocation, Wealth Management, Microsoft Office, Insurance, Underwriting, Series 63, Fixed Annuities, Research, Staff Development, SharePoint, Micros, Microsoft Word, Microsoft Office 2007, Project Management, PowerPoint, Training, Technical Writing, Databases, Community Outreach
Education
St. Mary's University 2007 — 2008
Master's degree, English Language and Literature, General
St. Mary's University 2005 — 2007
Bachelor's degree, English Language and Literature, General
USAA September 2014 - Present
USAA May 2012 - September 2014
USAA October 2010 - May 2012
Schraad & Associates November 2009 - November 2010
Sinclair Customer Metrics January 2008 - October 2010
HEB June 2006 - January 2008
HEB May 2002 - June 2006
HEB July 2000 - May 2002
Skills
Analysis, Creative Development, Creative Writing, Microsoft Excel, Microsoft Powerpoint, Organization, Research, Reporting Metrics, Thinking Outside The Box, Process Improvement, Analytics, Digital Marketing, Marketing Research, Marketing Strategy, Technical Writing, Web Analytics, Creative Direction, Marketing Communications, Competitive Analysis, Segmentation, PowerPoint, Marketing, Market Research, Retail, Campaigns, Online Marketing, Microsoft Office, Strategic Planning, Customer Insight, Competitive Intelligence, Event Planning, Microsoft Word, Customer Service, Strategy, Advertising, Online Advertising, Business Strategy, Campaign Management, Merchandising, Digital Strategy, Multi-channel Marketing, Customer Experience, Unica, Lead Generation, Customer Analysis, E-commerce, Conversion Optimization, Email Marketing, Marketing Management, Mobile Marketing
Education
St. Mary's University 2000 — 2004
Bachelor of Business Administration (B.B.A.), Marketing, 3.2 GPA
University of Phoenix-San Antonio Campus 2006 — 2008
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.8 GPA
University of Michigan August 2014 - Present
Edgewood ISD August 2013 - May 2014
St. Mary's University January 2007 - September 2012
St. Mary's University January 2007 - January 2008
USAA September 2006 - January 2007
St. Mary's University September 2000 - January 2006
WebPerfect Solutions (Convera) January 2000 - September 2000
EER Systems Inc. (L-3 Communications) January 1999 - January 2000
U.S. Office of Personnel Management January 1998 - December 1999
U.S. Army Infantry May 1993 - October 1996
Skills
Linux, Mac OS X, Windows, Solaris, Open Source, OpenSolaris, VirtualBox, IIS, Apache, Tomcat, Netscape, SSH, SCP, SFTP, FTP, HTML, CSS, JavaScript, jQuery, Basic, Qbasic, C, DOS, SQL, XML, XPath, XQuery, JSON, SQL Server, MySQL, Oracle, PostgreSQL, PHP, CFML, Photoshop, Adobe Creative Suite, Web Applications, Application Architecture, Web Analytics, Web Design, OS X, Cloud Computing, Integration, Microsoft SQL Server, Software Development
Education
St. Mary's University 2000 — 2003
Master of Science (M.S.), Computer Information Systems
The Catholic University of America 1997 — 1999
Bachelor of Arts (B.A.), Management Information Systems
USAA June 2014 - Present
Skills
Advertising, Event Management, Social Media, Facebook, Marketing, Marketing Strategy, Management, Special Events..., Marketing Communications, Marketing Research, Integrated Marketing..., Sales, New Business Development, Adobe Creative Suite, Graphic Design
Education
St. Mary's University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
KCI March 2014 - Present
USAA July 2012 - January 2014
WellMed Medical Management Group August 2009 - January 2013
UnitedHealth Group January 2007 - August 2009
J.P. Morgan Chase June 2002 - January 2006
Skills
Visio, iGrafx, Kana, InfoPath, Dreamweaver, SharePoint Designer, Microsoft Office, Business Process..., Control Charts, Pareto Analysis, Quality Tools, Team Leadership, ROI development, Root Cause Analysis, Critical Thinking, Decision Making Skills, Presentation Skills..., Building Strong Teams, Business Communications, Influential, Product Quality, Return on Investment, Six Sigma, Social Influence, Business Process, Requirements Gathering, Change Management, Healthcare, Cross-functional Team..., Project Management, Presentation Coaching, Process Improvement, High Performance Teams, Management, Training, Project Planning, Business Requirements, Leadership
Education
St. Mary's University 1989 — 1991
Business/Communications
University of Phoenix
Bachelor's degree, Business Communications
ShopAtHome.com May 2015 - Present
Collective Intelligence, LLC March 2014 - April 2015
Perficient January 2013 - March 2014
Collective Intelligence, LLC November 2010 - January 2013
Genesis Networks, Inc June 2010 - November 2010
URS Corporation November 2007 - June 2010
ASNA May 2006 - November 2007
ASNA January 2000 - May 2006
USAA June 1998 - December 1999
Shimer College January 1997 - January 1998
Skills
.NET, ASP.NET, Web Services, C#, Software Development, Databases, VB.NET, SOA, Scrum, Integration, SQL, Oracle, Microsoft SQL Server, Crystal Reports, Business Intelligence, SOAP, Web Applications, Visio, SSRS, Critical Thinking, Entity Framework, WCF, Critical Reasoning, Socratic Dialogue, REST, ASP, Visual Basic, Software Design, Interpersonal..., LINQ, PL/SQL, Enterprise Architecture, DB2, Social Networking, Oracle 8i-11g, WCF Services, RESTful WebServices, System Architecture, Emotional Intelligence, SaaS, SDLC, Responsible citizenship, Logistics, Customer Service, EDI, DB2/400, Intellectual humility, RDBMS
Education
Shimer College 1994 — 1998
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
St. Mary's University 1994 — 1994
General
Shimer College 1993 — 1994
Jeff 1989 — 1993
The University of Texas at El Paso July 2014 - Present
evolve Federal Credit Union March 2014 - July 2014
El Paso Times May 2010 - March 2014
El Paso Media Group August 2009 - April 2010
El Paso Media Group March 2009 - July 2009
The Rattler Newspaper at St. Mary's University February 2008 - December 2008
USAA June 2008 - August 2008
City AM Newspaper September 2007 - December 2007
Skills
Social Networking, Social Media, Audience Development, Copy Editing, Writing, Online Journalism, Multimedia, Video Editing, Live Coverage, Twitter, Facebook, Photoshop, Blogging, Newspapers, Editing
Education
St. Mary's University 2004 — 2008
Bachelor of Arts, English Communication Arts
Kaeppel Consulting January 2014 - Present
Affirmative Insurance July 2011 - January 2014
Kaeppel Consulting September 2009 - August 2011
Coventry Health Care October 2008 - May 2009
AAA NCNU June 2006 - September 2008
CSAA December 2003 - June 2006
USAA April 1988 - September 2003
Centel Corp. October 1983 - April 1988
Skills
Process Improvement, SDLC, Vendor Management, Change Management, Disaster Recovery, Business Analysis, IT Strategy, Data Center, Program Management, Enterprise Risk..., CRM, Outsourcing, Product Management, Leadership, Information Technology, Telecommunications, Requirements Analysis, Operations Management, PMO, Integration, Team Building, SharePoint, Management, Software Project..., Software Development, Call Centers, PMP, IT Service Management, IT Operations, Business Transformation, Team Leadership, Enterprise Architecture, Infrastructure, ITIL, Cross-functional Team..., Management Consulting, Risk Management, Mergers & Acquisitions, IT Management, Strategy, Visio, Business Process, Business Intelligence, Networking, Project Management, Business Process..., Cloud Computing, Executive Management, Requirements Gathering, Business Continuity
Education
Texas A&M University-Corpus Christi 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
St. Mary's University 1994 — 2001
Bachelor of Business Administration (BBA), Corporate Finance
USAA June 2014 - Present
USAA April 2012 - June 2014
USAA September 2010 - March 2012
USAA June 2010 - August 2010
SeaWorld August 2009 - December 2009
Skills
Sourcing, Collateral, InDesign, Applicant Tracking..., University Recruitment
Education
St. Mary's University 2007 — 2011
Bachelor of Arts (B.A.), English-Communication Arts
St. Mary's University May 2014 - Present
St. Mary's University August 2008 - May 2014
University of North Texas January 2006 - April 2008
University of North Texas August 2003 - December 2005
USAA August 1996 - August 2001
Skills
Spanish, Research, Writing/Editing, Higher Education, Teaching, Writing, Public Speaking, Social Sciences, Qualitative Research, Stata, International Relations, Microsoft Office, PowerPoint, Research Design, Leadership, Public Relations, Staff Development, Foreign Policy, SPSS, Politics, Social Media, Program Development, University Teaching, Community Outreach, International Education, Student Affairs, Policy Analysis, Editing, Public Policy, Statistics, Program Evaluation, Nonprofits, Political Science, Academic Advising, Student Development
Education
University of North Texas 2003 — 2011
Ph.D., Political Science
St. Mary's University 2000 — 2002
MA, International Relations
The University of Texas at San Antonio 1996 — 2000
Bachelor of Arts (B.A.), Spanish
Texas Association of School Boards January 2013 - Present
Texas Windstorm Insurance Association June 2007 - January 2013
USAA June 2006 - June 2007
Rob Cary Pet Resort December 2004 - June 2006
Skills
Customer Service, Problem Solving, Analytical Skills, Communication, Underwriting, Risk Management, Team Building, Workers Compensation, Data Analysis, Financial Risk, Analysis, Finance, Financial Analysis, Property & Casualty..., Insurance, Microsoft Office
Education
St. Mary's University 2001 — 2005
Bachelor of Business Administration, Risk Management and MIS
Kuper Sotheby's International Realty January 2014 - Present
US Air Force October 2010 - January 2014
USAA August 2010 - August 2010
St. Mary's University January 2009 - May 2010
Apple Retail November 2007 - August 2009
USAA May 2006 - August 2009
Walt Disney World January 2007 - May 2007
Skills
Photography, Graphic Design, Adobe Creative Suite, Photoshop, Photo Editing, InDesign, Layout Design, Layout, Digital Photography, Social Media, Video, Marketing
Education
St. Mary's University 2006 — 2010
Bachelors, English / Communication Arts
University of Nebraska-Lincoln 2005 — 2006
Broadcasting
NGL Energy Partners LP November 2014 - Present
Travelers November 2007 - November 2013
USAA October 1999 - October 2007
Skills
Insurance, Underwriting, Claim, Leadership, Management, Financial Risk, Coaching, Property & Casualty..., Liability, Casualty, Commercial Insurance, General Insurance, Analysis, Customer Service, Process Improvement, Strategic Planning, Team Building, Commercial Lines, Litigation Management, Microsoft Office
Education
University of the Incarnate Word 2006 — 2008
Master of Business Administration (M.B.A.), International Business/Trade/Commerce, 3.83
St. Mary's University 1995 — 1998
Bachelor of Business Administration (B.B.A.), International Business/Trade/Commerce, 3.1
Argo Group International Holdings, Ltd. September 2015 - Present
Natixis Global Asset Management March 2014 - September 2015
Natixis Global Asset Management July 2012 - March 2014
The Hartford May 2010 - July 2012
The Hartford June 2008 - May 2010
USAA June 2006 - March 2008
USAA September 2003 - June 2006
USAA August 2001 - September 2003
USAA November 1999 - August 2001
USAA September 1993 - November 1999
Skills
Internal Communications, Corporate Communications, Communication Training, Strategic Communications, Media Relations, Leadership, Public Affairs, Crisis Communications, Communications Planning, Speech Writing, Blogging, Public Relations, Investor Relations, Social Media, Copywriting, Messaging, Spokesperson, Press Releases, Strategic Thinking, Marketing Communications, Strategy, Publicity, Copy Editing, Editing, Public Speaking, Reputation Management, Crisis Management, Thought Leadership, Corporate Social..., Content Management, Integrated Marketing, Newsletters, Message Development, Social Media Marketing, Community Development, Content Strategy, Web Content, Press Kits, Internal & External..., News Writing, Social Networking, Corporate Branding, Content Development, Event Management, Journalism, Facebook
Education
St. Mary's University 1994 — 1997
MA, Organizational Communications
University of the Incarnate Word 1992 — 1994
BA, Communication Arts
MIT-Harvard Public Disputes Program – 11/11 and 11/12/99
St. Mary's University August 2014 - Present
St. Mary's University July 2013 - Present
USAA June 2015 - August 2015
University of North Texas June 2014 - August 2014
St. Mary's University August 2012 - May 2013
Skills
C, Java, C++, RESTful WebServices, SQL DB2, Agile Web Development, VHDL, Information Technology, Assembly Language, Microprocessors, Software Testing, Writing, LaTeX, Java Enterprise Edition, JUnit
Education
St. Mary's University 2012 — 2016
Bachelor of Science (BS), Computer Engineering
USAA May 2014 - Present
Skills
Programming, Research, Higher Education, HTML, PHP, JavaScript, CSS, Microsoft Office, Java, C++, Friendly Personality, Software Development, Software Engineering, Web Applications, Web Design, Digital Signage, Communication Skills, User Experience, jQuery, Graphic Design, MySQL, JSON, C, Organization &..., Software Design, Computer Science, Microprocessors, Project Management, Teaching, Automation, Customer Service, LibGuides, Photography, Art, Visual Arts, Photoshop, Videography, Communication, Technical Writing, Project Coordination, Events Coordination, Leading Meetings, Delegation, Troubleshooting, Creative Problem Solving
Education
St. Mary's University
Master of Science (MS), Software Engineering, 3.64 GPA
St. Mary's University 1998 — 2003
Bachelor's Degree, Computer Engineering, 3.14 GPA
Allstate August 2011 - Present
USAA September 2009 - June 2011
USAA August 2004 - September 2009
USAA May 1996 - August 2004
Skills
Property & Casualty..., Claim, Claims Management, Liability, Casualty, Insurance, Subrogation, General Insurance, Legal Liability, Commercial Insurance, Underwriting, Claim Investigation, Commercial Lines, Property Damage, Litigation Management, Workers Compensation, Health Insurance, Risk Management, Call Centers, Process Improvement, Quality Assurance, Project Management, Management, Quality Auditing, Internal Audit, Auditing, Claims Resolution, Liability Analysis
Education
Wayland Baptist University
Master of Business Administration (MBA), Business Administration and Management, General
St. Mary's University
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
USAA November 2014 - Present
USAA January 2014 - November 2014
USAA May 2012 - December 2013
USAA August 2009 - May 2012
US Army June 2008 - August 2009
US Army March 2006 - June 2008
US Army March 2005 - March 2006
Skills
Project Planning, Leadership, Leadership Development, Team Building, Operations Management, Communication, Cohesive Teams, Customer Service, Behavioral Interviewing, Strategic Planning, Talent Developer, Organization &..., Military, Army, Security Clearance, Military Operations
Education
St. Mary's University 2006 — 2007
Master of Arts (M.A.), International Relations and Affairs
United States Military Academy at West Point 2000 — 2004
Bachelor of Science (BS), Environmental/Environmental Health Engineering
Sun Action Trackers June 2015 - Present
Sun Action Trackers May 2014 - June 2015
Ercam Trackers January 2014 - May 2014
Kinetic Concepts September 2012 - December 2013
Gore Design Ltd. April 2009 - September 2012
USAA June 2007 - September 2008
AllianceBernstein June 2006 - August 2006
Skills
Activity Based Costing, Cognos, PeopleSoft, Microsoft Office, Essbase, QuickBooks, Hyperion HFM, Financial Analysis, Financial Reporting, Financial Accounting, Accounting, FDM, Process Improvement, Account Reconciliation
Education
The University of Texas at San Antonio 2009 — 2011
Masters, Business Administration; Accounting
St. Mary's University 2003 — 2007
Bachelor of Business Administration, Accounting
USAA July 2012 - Present
USAA June 2009 - July 2012
USAA October 2002 - June 2009
Skills
Change Management, Business Process..., Residential Mortgages, Loan Origination, Operations Management, Insurance, Product Management, Banking, Project Portfolio..., Process Improvement, Credit, Strategic Planning, Risk Management, Financial Services, Financial Risk, Loans, Executive Management, Underwriting, Call Centers, Vendor Management, Mortgage Lending, Mortgage Banking, Management, Leadership
Education
2013 MBA Future Leaders 2013 — 2013
MBA School of Mortgage Banking 2012 — 2013
CMB Prep with Maddie Johnson-Oler
St. Mary's University
Farmers Insurance January 2013 - Present
Farmers Insurance January 2011 - January 2013
Farmers Insurance April 2008 - January 2010
USAA January 2007 - April 2008
USAA November 2003 - January 2007
USAA March 2001 - November 2003
USAA July 1990 - March 2001
Skills
Business Process..., Call Center, Call Centers, Change Management, General Insurance, Human Resources, Insurance, Invoicing, Leadership, Management, Performance Management, Policy, Prioritize Workload, Process Improvement, Project Management, Property, Quality Assurance, Recruiting, Risk Management, Strategic Planning, Strategy, Team Leadership, Training, Underwriting, Vendor Management, Customer Service, Executive Management, Program Management, Financial Services, Sales
Education
Texas A&M University 2011 — 2015
MS, EHRD
University of Pennsylvania - The Wharton School 2009 — 2009
Insurance Executive Development Program
St. Mary's University 1998 — 1999
MBA, Business
St. Mary's University 1987 — 1992
BA, Biology
The University of Texas at Austin - Red McCombs School of Business 1997 — 1997
MBA
Northside ISD July 2014 - Present
Judson ISD August 2009 - July 2014
USAA January 2007 - January 2009
Skills
Lesson Planning, Differentiated..., Classroom, Educational Leadership, Classroom Management, Curriculum Design, Curriculum Development, Elementary Education, Literacy, Educational Technology, Special Education, Tutoring, Teacher Training, K-12, Instructional Technology, Teaching, Staff Development, ESL, Secondary Education, Instructional Design, Teaching English as a..., Technology Integration, Smartboard
Education
St. Mary's University 2009 — 2009
Secondary Teacher's Certification
St. Mary's University 2001 — 2006
Bachelor of Arts (B.A.), English Language and Literature, General
CUEintelligence September 2009 - Present
Civil Air Patrol August 2010 - August 2015
CUEIntelligence Aviation January 2010 - July 2015
CUEIntelligence (Thompson Technologies) December 2012 - December 2013
International Bank of Commerce July 2006 - December 2012
Wright Flyers Aviaiton 2008 - 2010
USAA April 1998 - February 2003
GAI-Inc 1998 - 2002
Skills
VMware, Troubleshooting, Security, Active Directory, Virtualization, Storage, Unix, Management, VPN, Enterprise Software, IT Management, Windows, Information Technology, Storage Area Networks, System Administration, SAN, Integration, Disaster Recovery, Leadership, Infrastructure, Project Management
Education
University of North Texas 1987 — 1993
B.A., Psychology / Applied Behavior Analysis
St. Mary's University 1985 — 1987
American Airlines October 2014 - Present
American Airlines December 2012 - October 2014
Monitronics International November 2009 - August 2012
University of Notre Dame May 2008 - May 2009
Federal Home Loan Bank of Dallas March 2007 - May 2008
EMC Mortgage March 2002 - March 2007
Morgan Stanley February 2001 - December 2001
USAA May 1999 - August 2000
Skills
Finance, Analytics, Information Systems, Risk Management, Forecasting, Microsoft Excel, Financial Analysis, Financial Modeling, Process Improvement, Analysis, Financial Reporting, Strategic Planning, Asset Managment, Performance Management, Leadership Development, Succession Planning, Revenue Analysis, Business Strategy, Business Analysis, Change Management, Cross-functional Team..., Business Development, Competitive Analysis, Strategic Partnerships, Budget, Strategic Negotiations, Contract Negotiation, Mergers, Acquisitions
Education
University of Notre Dame - Mendoza College of Business 2008 — 2009
Master of Business Administration (MBA), Finance, General
St. Mary's University 1996 — 2000
BBA, Finance
USAA May 2008 - Present
USAA October 2003 - May 2008
USAA July 2002 - October 2003
SBC Communications Inc. (now AT&T) March 2001 - July 2002
SBC Communications Inc. (now AT&T) June 1998 - March 2001
Various May 1992 - April 1998
Accounting Solutions 1997 - 1998
Skills
Analysis, Change Management, Business Process..., Disaster Recovery, Recruiting, Process Improvement, Internal Audit, ERP, IT Audit, Access, Project Management, Information Technology, Auditing, Human Resources, PeopleSoft, Vendor Management, CISA, Risk Management, Strategic Planning, Program Management, System Administration, Business Process, Sarbanes-Oxley Act, Information Security, Governance, Process Engineering, Organizational..., Operations Management, Six Sigma, Team Building, Management, Banking, Internal Controls, Compliance, SOX, Policy, Performance Management, Risk Mitigation, Business Analysis, Compensation, Interviewing, Talent Management, Administration, Data Analysis, Supervisory Skills, SharePoint, COSO, ICFR, ITGC, Interviews
Education
St. Mary's University
BBA
Nexius March 2013 - Present
USAA January 2011 - March 2013
USAA May 2010 - July 2010
Internship with Holmes, Diggs, Eames and Puhl Family Law Firm May 2008 - August 2008
Skills
Claim, Analysis, Business Analysis, Data Analysis, Management, Financial Analysis, Salesforce.com, QlikView, QlikView Development, Microsoft Excel, Microsoft Office, Property Damage, Insurance, Underwriting, Risk Management, Customer Service, Employee Benefits, PowerPoint, Process Improvement, Leadership, Microsoft Word
Education
St. Mary's University 2006 — 2010
Risk management and Corporate Finance, BBA
Willis April 2014 - Present
Hub International March 2009 - April 2014
Frank Crystal & Company November 2004 - June 2008
Marsh December 2002 - November 2004
SESU July 1999 - December 2001
First USA May 1997 - September 1998
American Eagle Group May 1995 - May 1997
USAA October 1984 - June 1991
Skills
Personal Lines, Property & Casualty..., Insurance, Casualty, Underwriting, Legal Liability, Commercial Insurance, Commercial Lines, General Insurance, Liability, Private Collections, Brokers, Claim, Claims Management, Employment Practices..., Excess, Homeowners, Inland Marine, New Business Development, Personal Development, Risk Analysis, Casualty Insurance, D, Disability Insurance, Health Insurance, Life Insurance, Professional Liability
Education
St. Mary's University 1985 — 1989
MBA, Finance
Texas Tech University 1980 — 1984
BBA, Finance
Texas Tech University 1980 — 1984
BBA, Human Resources Management
Fayez Sarofim & Co. May 2013 - Present
USAA June 2010 - May 2013
Waddell & Reed/Austin, Calvert & Flavin August 1991 - June 2009
Education
St. Mary's University
MBA, Finance
Entrust Technology Consulting Services October 2008 - Present
Express Information Systems July 2006 - May 2008
USAA June 1997 - March 2006
Kinetic Concepts, Inc. (KCI) 1993 - 1997
Skills
Process Improvement, Requirements Management, Business Process Mapping, Project Planning, PMP, Business Analysis, Program Management, Business Process..., Project Portfolio..., SharePoint, MS Project, Microsoft Office, Visio, Evaluation, Cloud Computing, IT Strategy, Managed Services, IT Management, Software Development, Project Management
Education
St. Mary's University 1980 — 1983
BA, Computer Science and Applied Statistics
USAA December 2012 - Present
SWBC September 2010 - December 2012
Alamo Community College District May 2006 - August 2010
Sell For A Cause™ August 2007 - March 2010
Keller Williams - Market Center May 2005 - August 2007
AMGtech Multimedia, LLC August 2003 - June 2005
Education
St. Mary's University
B.B.A, Information Systems Management
IBM April 2010 - Present
IBM November 2006 - April 2010
USAA, San Antonio August 1989 - November 2006
USAA 1989 - 2006
Skills
Software Sales, Pre-sales, Business Management, Software Sales..., Software Development, Process Improvement, Sales Process, Project Management, SDLC, Business Analysis, Software Project..., Change Management, Management, IT Strategy, Business Process, Program Management, Agile Methodologies, IT Management, PMP, Requirements Analysis, Leadership, Scrum, Investments, Banking, Java, Testing, Insurance, Process Simulation, Process Development, People Management, Agile, C++, Technology Management
Education
St. Mary's University 1990 — 1992
Master of Science
Texas State University-San Marcos 1982 — 1986
Bachelor of Business Administration (BBA)
Advisors Asset Management, Inc. August 2010 - Present
AIG Retirement Services January 2008 - June 2009
Morgan Stanley Smith Barney 2007 - 2007
Frost Bank 2004 - 2006
USAA 1992 - 2004
US Army July 1976 - June 1988
Skills
Asset Management, Portfolios, Investments, Series 7, Portfolio Management, Insurance, Financial Planning, Retirement Planning, Fixed Income, Mutual Funds, Securities, Bonds, Investment Strategies, Alternative Investments, Retirement, Financial Analysis, Strategic Financial..., Asset Managment, Investment Management, Risk Management, Investment Advisory, Estate Planning, Wealth Accumulation, High Net Worth..., Wealth, Finance, Retirement Plan..., Separately Managed...
Education
St. Mary's University 1972 — 1976
BA, Political Science
MacArthur High School, San Antonio, TX 1971 — 1972
Radford High School, Honolulu, HI 1968 — 1971
USAA June 2015 - Present
Booz Allen Hamilton July 2012 - June 2015
Succendo Consulting November 2013 - May 2015
St. Mary's University October 2009 - July 2012
SMITH Associates October 2010 - June 2011
St. Mary's Professional Development Assessment Center April 2009 - April 2011
Mobius Partners May 2010 - December 2010
Skills
Training, Talent Management, Recruiting, Human Resources, Leadership, Strategy, Organizational..., Business Process..., Change Management, Strategic Planning, Strategic Communications, Social Media Marketing, Stakeholder Analysis, Survey Design, Meeting Facilitation, Collateral Materials..., Six Sigma, Project Management, Team Building, Analysis, Consulting, Management Consulting
Education
St. Mary's University 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.77
St. Mary's University 2009 — 2012
Master of Arts (M.A.), Industrial and Organizational Psychology, 3.84
St. Mary's University 2005 — 2009
Bachelor of Arts (B.A.), Psychology, 3.6
USAA May 2014 - Present
USAA June 2010 - May 2014
Tesoro October 2009 - June 2010
KCI Medical June 2009 - August 2009
The Personnel Board of Jefferson County May 2009 - May 2009
Spurs Sports & Entertainment October 2008 - May 2009
Skills
Leadership Development, Talent Management, Organizational..., Executive Development, Performance Management, Succession Planning, Workshop Development, Onboarding, 360 Feedback, Program Management, Program Evaluation, SPSS, Process Improvement, Leadership, Analysis, Strategy, Organizational Design, Hiring, Recruiting, Employee Training, MBTI, Training, Time Management, Performance Improvement, Culture Change, Training Delivery, Executive Coaching
Education
St. Mary's University 2008 — 2010
M.A., Industrial - Organizational Psychology
Texas Tech University 2003 — 2008
B.A., Psychology
Ralph Mawyer Photography January 2007 - Present
USAA February 1977 - February 2015
Skills
Event Photography, Photography, Project Management, Social Media, Process Improvement, Portrait Photography, Leadership, Management, Software Project..., Integration, Business Process...
Education
Texas State University 1970 — 1973
Bachelor of Science (B.S.), Psychology/Math
St. Mary's University
Industrial and Organizational Psychology
The University of Texas at San Antonio
Business Administration and Management, General
In Transition June 2015 - Present
USAF HQ/AFRC May 2013 - June 2015
HQ AFRC June 2011 - May 2013
USAA February 1991 - February 2006
Skills
Security Clearance, DoD, Military, Military Experience, Military Operations, Program Management
Education
St. Mary's University 1993 — 1995
Master of Business Administration (MBA), Finance and Financial Management Services
The University of Texas at Austin 1973 — 1977
Bachelor of Business Administration (BBA), Finance and Management
USAA April 2015 - Present
Nexius July 2012 - February 2015
Sirius Computer Solutions May 2011 - August 2011
Ericsson May 2010 - August 2010
Redback Networks June 2009 - July 2009
Ericsson June 2009 - July 2009
SA Technologies, Inc January 2006 - January 2009
Skills
Telecommunications, Salesforce.com, Data Analysis, Research, Team Leadership, Project Management, Marketing Strategy, Wireless, Project Planning, Software Development, Spanish, International Business, Sales Operations, Testing, Consulting, Microsoft Office, Oracle, Mobile Devices, Cross-functional Team..., Vendor Management, Team Building, Writing, Critical Thinking, Primavera P6, Siterra, Blackboard, Sales Support, International Sales &..., Training Presentations, Research Design, Publications, Formal Presentations, Sales Presentations, Partner Programs, Partner Management, Volunteer Engagement, Volunteer Leadership, Project Support, Business Travel, Analysis, Agile Methodologies, CRM
Education
St. Mary's University 2015 — 2016
Master of Business Administration (M.B.A.)
St. Mary's University 2007 — 2011
Bachelor of Business Administration (BBA), International Business
The Pilgrim Center of Hope January 2010 - Present
Drew Advertising August 2009 - December 2009
angelus.tuus Design Ministry June 2005 - August 2009
USAA January 2006 - May 2006
Skills
Graphic Design, Social Media Marketing, Web Design, Teaching/mentoring, Writing, Public Speaking, Digital Media, Community Outreach, Fundraising, Nonprofits, Radio, Social Media, Editing, Blogging, Advertising, Newsletters, Facebook, Marketing Strategy, New Media
Education
St. Mary's University 2006 — 2010
Bachelor of Arts, English Communication Arts, Theology
State of Texas - Children's Policy Council June 2014 - Present
Clarity Child Guidance Center November 2014 - January 2015
Clarity Child Guidance Center February 2012 - November 2014
USAA February 2010 - February 2012
USAA June 2005 - March 2010
USAA 2009 - 2010
USAA November 1998 - June 2005
USAA August 2000 - January 2001
USAA April 1996 - November 1998
USAA September 1989 - April 1996
Skills
Human Resources, Process Improvement, Change Management, Strategic Planning, Insurance, Management, Claim, Claims Management, Property & Casualty..., Call Centers, Risk Management, Underwriting, Casualty, Liability, Legal Liability, Customer Service, General Insurance, Claims Resolution, Claim Investigation, Public Speaking, Team Leadership, Operations Management, CPCU, Call Center, Subrogation, Business Process..., Nonprofits, Human Performance
Education
St. Mary's University 1992 — 1994
MBA, Business Administration and Management, General
The University of Texas at San Antonio 1986 — 1990
BBA, Management
Insurance Regulation (IR)
Chartered Property Casualty Underwriter (CPCU®)
University of Virginia Darden School of Business
Executive Education
Associate in Claims (AIC™)
Henderson Real Estate Company August 2014 - Present
Midwest Housing Equity Group, Inc August 2013 - July 2014
AEGON USA Realty Advisors, LLC March 2012 - July 2013
AEGON USA Realty Advisors, Inc. 2006 - 2011
USAA 1985 - 2006
Skills
Asset Management, Investor Reporting, Realty, SOX, LIHTC, Tax Credits, Affordable Housing, Due Diligence, Asset Managment, Investments, Real Estate Economics, Sarbanes-Oxley Act, Real Estate, Land Acquisition, Property, Real Estate Development, Portfolio Management, Real Property, Closing Deals, Real Estate Financing, Disposition, Underwriting, Commercial Real Estate, Dispositions
Education
St. Mary's University 1995 — 1998
Masters, Communication Studies
University of Arkansas at Fayetteville 1967 — 1971
BA, Speech/Journalism
USAA August 2015 - Present
NATO Communications and Information Agency (NCIAgency) July 2012 - July 2015
United States Air Force November 2011 - May 2012
United States Air Force July 2011 - November 2011
Air Force Institute of Technology September 2010 - July 2011
Air Force Institute of Technology December 2008 - September 2010
Air Force Institute of Technology August 2005 - December 2008
National Reconnaissance Office August 2003 - August 2005
Defense Intelligence Agency August 1999 - August 2003
Air Force Innovation Center 1997 - 1999
Skills
Program Management, Software Engineering, Software Development, DoD, Systems Engineering, Defense, Military, Security Clearance, Project Management, Integration, Security, C4ISR, Command, Information Assurance, National Security, System Architecture, Air Force, Government Contracting, PMP, Requirements Analysis, Engineering Management, Radar, System Design, Leadership, High Performance..., Software Quality, C3, Process Simulation, Earned Value Management, Configuration Management, Parallel Computing, Process Development, Computer Security, Network Security, Cyber-security, Program management
Education
University of Houston
Computer Science
National Defense University, Information Resources Management College 2003 — 2007
DoD Chief Information Officer (CIO) Certificate
St. Mary's University 1996 — 1998
M.S., Computer Information Systems
United States Air Force Academy 1988 — 1992
B.S., Electrical Engineering
Christy E. Tappe, NCC, LPC March 2015 - Present
Maintenance and Recovery Services July 2013 - Present
GSD&M July 2013 - February 2014
Hostgator.com October 2012 - February 2013
CRC Health Group June 2011 - May 2012
CRC Health Group February 2011 - May 2012
Family Life Center January 2011 - May 2011
USAA March 2009 - April 2010
Cibolo Creek Community Church September 2002 - January 2005
Skills
Case Management, Mental Health, Self-esteem, Mental Health Counseling, Group Therapy, Teaching, Outlook, Psychotherapy, Nonprofits, Crisis Intervention, Case Managment, Public Speaking, Counseling Psychology, Treatment, Career Counseling, Social Services, Editing, Program Development, Clinical Supervision, CBT, Psychology, Family Therapy, Community Outreach
Education
St. Mary's University 2010 — 2011
MA, Clinical Mental Health Counseling
University of North Texas 2005 — 2008
Bachelor of Science, Applied Behavior Analysis
University of North Texas 2005 — 2008
Bachelor of Arts, Radio, Television, Video, Film
U.S. Bank July 2015 - Present
U.S. Bank March 2015 - July 2015
USAA April 2014 - February 2015
USAA June 2012 - April 2014
Life Time - The Healthy Way of Life Company July 2009 - June 2012
Les Pratt DDS June 2006 - June 2012
Skills
Marketing, Sales, Digital Marketing, Customer Service, Administrative..., Project Coordination, Quality Assurance, Advertising, Graphic Design, Logo Design, Mortgage Lending, Refinance, Loans, Credit, VA loans, Real Estate Financing, Loan Origination, Health Insurance, Office Administration, Front Office, Medical Billing, Insurance Billing, Beauty Industry, Project Planning, Adobe Design Programs, Adobe Creative Suite, Dentistry, Hospitality, Retail Sales, Office Management, Appointment Scheduling, Setting Appointments, Team Coordination, Events Coordination, Credit Cards, Mortgage Industry
Education
St. Mary's University 2014 — 2015
Master of Business Administration (MBA)
St. Mary's University 2004 — 2010
BBA, Marketing
USAA 2005 - Present
USAA September 1999 - 2005
Skills
Object Oriented Design, Structured Analysis and..., Cobol, C++, DB2, IMS, Web Development, COBOL, Analysis, Strategy, Management
Education
St. Mary's University 2001 — 2003
MS, CIS
Texas A&M University 1994 — 1999
BBA, MIS
- 2014 - Present
Holder's Pest Control 2012 - 2013
Universal Premium Acceptance Corporation 2004 - 2011
Caliber Collision Centers 2002 - 2004
USAA 1988 - 2002
Skills
Sales Process, Management, CRM, Project Management, Cold Calling, Training, Account Management, Technical Product Sales, Customer Satisfaction, Social Media Marketing, Strategy, Recruiting, Negotiation, Business Development, Social Networking, Selling, Social Media, Direct Sales, Property & Casualty..., Marketing Communications, Budgets
Education
St. Mary's University
Master of Business Administration (MBA), Finance
Texas State University-San Marcos
Bachelor of Science (BS), Education
Morales Padia Law May 2013 - Present
San Antonio Criminal Defense Lawyers Association April 2013 - Present
USAA June 2013 - January 2014
St. Mary's University School of law May 2012 - May 2013
Lexis Nexis August 2011 - May 2013
Bexar County District Attorney's Office March 2013 - April 2013
438th District Court September 2012 - December 2012
Equal Justice Center August 2012 - December 2012
Bexar County District Attorney’s Office May 2012 - July 2012
Bexar County Staff Attorney’s Office October 2011 - March 2012
Skills
Legal Research, Litigation, Courts, Employment Law, Lexis, Hearings, Pleadings, Employment..., Legal Writing, Insurance, Westlaw, Legal Assistance, Immigration Law, Civil Litigation, Mediation, Criminal Law, Media Buying, Family Law, Alternative Dispute..., Government, Research, Microsoft Office, Trials, Wills, Legislation
Education
St. Mary's University 2010 — 2013
School of Law
University of Colorado 1999 — 2003
Bachelor of Science, Marketing
Colorado State University 1998 — 1999
USAA August 1990 - Present
Project Management Institute - Alamo Chapter January 2013 - Present
Faith Based 2004 - October 2012
National Association of Royalty Owners 2003 - 2010
Oakridge Pointe HOA 1995 - 2010
Home Court America January 2000 - December 2006
USAA Life Insurance Company January 1996 - August 2001
Board Member - Alamo Project Management Institute 1996 - 1997
USAA February 1990 - January 1996
Gill Savings 1985 - 1990
Skills
Agile Project Management, Change Leadership, Coaching, Project Management, Project Portfolio..., Change Management, Call Center, Banking, Marketing, Investments, Microsoft Office, Process Improvement, Program Management, PMP, PMO, Leadership, Vendor Management, Management, Business Process, Team Leadership, SDLC, Software Project..., Strategy, Risk Management, Business Process..., Call Centers, Budgets, Strategic Planning, Leadership Development, CRM, Agile Methodologies, Resource Management, Requirements Gathering, Cross-functional Team..., Operations Management, SharePoint, Business Analysis, Project Delivery, Process Engineering, MS Project, Analysis, IT Management, Governance, Testing, Visio, IT Strategy, Integration, Business Intelligence, Management Consulting, Requirements Analysis
Education
University of Virginia Darden School of Business 2000 — 2001
Executive Education, Organizational Leadership
St. Mary's University 1993 — 1995
MBA, Finance
USAA January 1989 - Present
Skills
SDLC, Agile Methodologies, SQL, DB2, ETL, Software Project..., Requirements Analysis, SOA, Websphere, Java Enterprise Edition, Software Development, Enterprise Architecture, Web Services, Requirements Gathering, Agile Project Management, Process Improvement, Business Analysis, Vendor Management
Education
St. Mary's University 1989 — 1992
M.S., Computer Info Systems
Texas State University 1987 — 1988
BBA, Computer Info Systems
Odessa College 1984 — 1986
Associate Degree, CIS
USAA July 2014 - Present
Enduring Alliances LLC September 2012 - Present
Deloitte 2012 - July 2014
Booz Allen Hamilton June 2011 - July 2012
Center for Multicultural Diversity Studies August 2010 - June 2011
Jos. A. Bank August 2010 - December 2010
St. Mary's University February 2010 - May 2010
San Antonio Association of Organizational Development January 2010 - May 2010
Balfor-Hesburg Scholars, The University of Notre Dame June 2009 - August 2009
University of Notre Dame June 2009 - August 2009
Skills
Process Mapping, Employee Selection, Training & Development, Organizational..., Organizational Behavior, Organizational Structure, Program Management, Change Management, Training, Organizational Design, Interviews, Organizational..., Management Consulting, Team Building, Performance Management, Job Analysis, Workshop Facilitation, 360 Feedback, Business Process..., Process Improvement, Strategy, Strategic Consulting, SPSS, Analysis, Data Analysis, Employee Training, Business Process Mapping, Human Resources, Management, Strategic Planning
Education
University of the Incarnate Word 2013 — 2016
B.S. B.A., Accounting/Finance
The Chicago School of Professional Psychology 2010 — 2012
Masters, Industrial Organizational Psychology
St. Mary's University 2006 — 2010
Bachelors, Psychology
The University of Texas at San Antonio May 2012 - Present
Information Systems Audit and Control Association August 2012 - May 2013
Information Systems Security Association (ISSA) January 2011 - December 2012
US Air Force Medical Support Agency January 2012 - May 2012
Digital Defense, Inc. December 2010 - January 2012
Digital Defense, Inc. April 2010 - December 2010
Digital Defense, Inc. May 2009 - April 2010
Center for Infrastructure Assurance and Security July 2008 - May 2009
USAA July 2005 - July 2008
USAA October 1998 - July 2005
Skills
Penetration Testing, Cyber Security, CISSP, Firewalls, Web Application Security, Information Assurance, CISA, Metasploit, Computer Security, Network Security, Wireless Security, Presenter, Mentoring, Vulnerability Assessment, Information Security, Security, Vulnerability Management, Security Audits, IT Audit, Vulnerability Scanning, Application Security, Nessus, VMware, Linux, Information Technology, Disaster Recovery, Information Security..., Security Architecture..., CISM, Computer Forensics, Risk Assessment, IDS, NIST, Malware Analysis, Security Policy, Security Awareness, Intrusion Detection, Business Continuity, Incident Response, ISO 27001, Data Security, Identity Management, CEH, IPS, DIACAP, Encryption, Social Engineering, Security+, Reverse Engineering, Internet Security
Education
University of Phoenix 2003 — 2005
Pursued BA in Business, Business, communications
St. Mary's University 1995 — 1995
Pursued BS, Computer Science
University of North Carolina at Charlotte 1987 — 1989
BS, computer science (incomplete)
Jordan-Matthews High 1976 — 1980
Diploma, General Studies
USAA 2011 - Present
USAA September 2005 - April 2011
Metropolitan Life Insurance Company May 2004 - September 2005
IMG Financial Group October 2003 - May 2004
VALIC June 1997 - August 2002
Skills
Wealth Management, Estate Planning, Retirement, Life Insurance, Retirement Planning, Securities, Financial Planners, High Net Worth..., Financial Advisory, Strategic Financial..., Alternative Investments, Portfolio Management, Insurance, Financial Services, Wealth, Risk Management, Investments, Finance, Financial Planning
Education
The University of Texas at Austin - Red McCombs School of Business 2002 — 2003
MPA, Accounting - Taxation
University of Houston 1998 — 2000
MBA, Finance
St. Mary's University
BBA, Finance
USAA July 2007 - Present
Ameriprise Financial Services, Inc. 2006 - 2007
Skills
Investments, Financial Analysis, Banking, Risk Management, Insurance, Financial Planning, Portfolio Management, Financial Services, Wealth Management, Retirement Planning, Mutual Funds, Management, Statistics, Statistical Data..., Competitive Analysis, Competitive Intelligence, Business Analysis, Microsoft Office, Microsoft Excel
Education
St. Mary's University 2004 — 2006
Master of Business Administration (M.B.A.), Finance
St. Mary's University
Master's Degree, Economics
Retired and enjoying time to pursue personal interests and family August 2015 - Present
USAA January 2011 - August 2015
USAA January 2009 - September 2011
USAA 2010 - 2011
USAA 2009 - 2010
USAA 1997 - 2003
Skills
Segmentation, Interactive Marketing, Analytics, Direct Marketing, Marketing, Marketing Strategy, Creative Direction, Integrated Marketing, Video, Leadership, Financial Services, Digital Marketing, Web Analytics, Event Management, Strategy, Advertising, Cross-functional Team..., Competitive Analysis, Strategic Planning, Marketing Communications, E-commerce, Database Marketing, Lead Generation, Public Relations, Online Marketing
Education
St. Mary's University 1993 — 1996
Masters, English Communication
The University of Texas at Austin
BS, Advertising Communications
NetCentricity July 2009 - Present
The Capital Group Companies May 2005 - July 2009
Rackspace Hosting December 2003 - August 2004
United Services Automobile Association (USAA) June 1999 - August 2001
USAA July 1988 - June 1999
Skills
SEO, Strategy, Digital Marketing, Social Media Marketing, Web Marketing, Mobile Marketing, SEM, Email Marketing, Online Marketing, Google Analytics, Social Media, PPC, Online Advertising, Copywriting, Website Development, Direct Marketing, Business Development, Online Reputation..., Local Search, Customer Reviews, Web Design, Disaster Recovery, ITIL, Data Center, Project Management, IT Operations, Business Process..., IT Service Management, Executive Management, Incident Management, Internet Marketing, Graphic Design, Video Production, Content Development, Systems Management, IT Business Management, Help Desk Implementation, Mobile Internet, Search Engine Marketing, Online Lead Generation, Web Analytics, Google Adwords
Education
St. Mary's University
The University of Texas at San Antonio
Taco Cabana Corp March 2015 - Present
Taco Cabana March 2012 - Present
University of the Incarnate Word (San Antonio, TX) May 2010 - Present
Kinetic Concepts June 2008 - February 2012
USAA April 2006 - July 2007
USAA 2004 - October 2006
USAA August 1999 - 2004
Prudential Financial January 1999 - August 1999
Skills
Forecasting, Data Analysis, Access, Excel, Pricing, Investments, Financial Analysis, Business Process..., Process Improvement, Microsoft Excel, Business Analysis, Management, Strategy, Team Leadership, Finance
Education
St. Mary's University 2000 — 2002
MBA, Business Adminstration
The University of Texas at San Antonio 1992 — 1999
BBA, Business Administration
University of the Incarnate Word
Ph.D. (in progress), Organizational Leadership
USAA June 2013 - Present
USAA April 2008 - Present
Skills
Social Media, Media Relations, Public Relations, Corporate Communications, Strategic Communications, Strategic Planning, Marketing Communications, Microsoft Office, Social Media Marketing, Marketing, Internal Communications, Financial Services, Crisis Communications, Event Planning, Editing, Account Management, Customer Experience, Strategy, Project Management, Program Management, Video Production, Email Marketing, Integrated Marketing
Education
University of the Incarnate Word 2001 — 2004
Master of Business Administration (M.B.A.)
St. Mary's University 1996 — 2000
Bachelor of Business Administration (B.B.A.)
USAA May 2014 - Present
USAA March 2014 - May 2014
USAA October 2011 - February 2014
USAA May 2009 - October 2011
USAA February 2008 - June 2009
Skills
Banking, Project Management, Risk Management, Vendor Management, Applications Software..., Application Support..., Leadership Development, College Recruiting, IT Project & Program..., Offshore Outsourcing, Property & Casualty..., Data Management, Software Development, Credit Cards, Strategy, SDLC, Process Improvement, Business Intelligence, Leadership, Program Management
Education
St. Mary's University
Business Administration and Management, General
University of the Incarnate Word
Management Science
USAA November 2013 - Present
USAA March 2010 - Present
USAA (United Services Automobile Association) 2002 - March 2010
Trilogy 1999 - 2001
Skills
Finance, Financial Services, Leadership, Property & Casualty..., Securities, Mergers & Acquisitions, Litigation Management, Marketing, Series 7, Insurance, Strategic Planning, Strategy, Sales, Management, Social Media, E-commerce, Risk Management, Underwriting, FINRA, AML, Investments, Due Diligence, Insurance Law, Executive Management, Process Improvement, Program Management, Mutual Funds, Liability, Claim, Wealth Management, Corporate Governance, Banking, Vendor Management, Corporate Law
Education
St. Mary's University School of Law 1994 — 1997
JD, Law
St. Mary's University 1993 — 1996
MBA, Finance
St. Mary's University 1987 — 1991
BBA, Finance
USAA August 2012 - Present
Net Branch Real Estate Service December 2005 - Present
Pearson North America March 2012 - August 2012
TKC Global August 2008 - October 2011
Randolph AFB September 2003 - July 2008
USAA January 2002 - June 2003
USAA January 1999 - December 2001
Adecco January 1999 - April 1999
Adecco January 1997 - August 1997
Skills
Configuration Management, Process Management, Release Management, E-commerce, Business Intelligence, Change Management, Process Improvement, ITIL, SDLC, CMMI, Agile, Process Development, Business Requirements, CMM, Agile Methodologies, PMO, Vendor Management, Software Project..., PMP, Testing, Program Management, Project Management, Enterprise Architecture, Process Simulation, BMC Remedy, Agile Project Management, Project Portfolio..., Requirements Analysis, Software Documentation, Data Warehousing, Software Development, Disaster Recovery, Management, Integration, IT Management, Business Analysis, Resource Management, Business Process..., Requirements Gathering, Visio, System Deployment, Security, SharePoint, .NET, Information Assurance, Business Process, Systems Analysis, Web Applications, Information Technology, IT Strategy
Education
St. Mary's University 2000 — 2002
Masters, Computer Information Systems
Texas A&M University 1995 — 1998
BA, Business Analysis and CIS
USAA May 2011 - Present
USAA November 2009 - May 2011
USAA July 2008 - November 2009
USAA January 2006 - July 2008
USAA January 1998 - January 2006
Skills
Workforce Management, Project Management, Business Planning, Workforce Planning, Personnel Management, Strategy, Management, Analytics, Employee Benefits, Integration, Human Resources, Executive Management, Call Centers, Employee Engagement, Operations Management, Talent Management, Outsourcing, Strategic Planning, Analysis, Business Process, Business Analysis, Business Process..., Business Transformation, CRM, Coaching, Change Management, Consulting, Cross-functional Team..., Customer Service, Employee Relations, Forecasting, Insurance, Leadership, Portfolio Management, Process Improvement, Program Management, Project Planning, Risk Management, Team Building, Team Leadership, Vendor Management, Business Strategy, Coaching & Mentoring
Education
St. Mary's University 1999 — 2001
MIS, Computer Information Systems
Texas A&M University 1992 — 1996
BS, Biomedical Science
Zachry Industrial, Inc. September 2011 - Present
Accenture February 2011 - September 2011
Accenture October 2006 - February 2011
USAA January 2001 - October 2006
Skills
Contract Negotiation, Supplier Development, Contract Management, Procurement, Business Process..., Sourcing, Strategic Sourcing, Change Management, Management, Operations Management, Outsourcing, Strategy, Supply Chain, Leadership, Project Planning, Negotiation
Education
St. Mary's University 1987 — 1990
Business Administration, Finance
USAA April 2013 - Present
USAA Life insurance Company October 2007 - April 2013
USAA November 2001 - October 2006
USAA August 1997 - November 2001
USAA September 1993 - August 1997
USAA April 1991 - September 1993
Skills
Customer Service, Leadership, Insurance, Microsoft Excel, Strategic Planning, Management, Process Improvement, Team Building, Business Analysis, Analysis, Change Management, Public Speaking, Underwriting, Life Insurance, Claim, Risk Management, Retirement Planning
Education
University of the Incarnate Word 1999 — 2002
Master of Arts (M.A.), Organizational Leadership
St. Mary's University 1989 — 1993
Bachelor of Science (B.S.), Biology
USAA September 2010 - Present
USAA May 2007 - August 2010
USAA September 2004 - May 2007
Skills
SDLC, Process Improvement, Vendor Management, IT Management, Change Management, Project Portfolio..., Agile Project Management, Project Delivery, Project Management, Business Analysis, Software Development, Agile Methodologies, Leadership, Program Management
Education
St. Mary's University 1990 — 1992
MBA, Finance
The University of Texas at San Antonio 1986 — 1990
BBA, Mgt Information Systems
SWBC November 2009 - Present
SWBC 2009 - 2015
USAA January 2004 - May 2009
Orbis Online Inc. 2001 - 2004
Qwest Communications 1992 - 2001
Skills
Employee Relations, Talent Acquisition, Onboarding, Applicant Tracking..., Talent Management, Recruiting, HRIS, Benefits Administration, Training, Employee Benefits, Succession Planning, Performance Management, Human Resources, Change Management, Employee Engagement, New Hire Orientations, College Recruiting, HR Policies, Employee Training, Sourcing, Deferred Compensation, Organizational..., Hiring, Personnel Management, Workforce Planning, Temporary Placement, Interviews, Internet Recruiting, Job Descriptions, FMLA, Benefits Negotiation, Screening, Technical Recruiting, Contract Recruitment, Job Fairs, Compensation & Benefit, Labor Relations, Payroll, Strategic HR, Staffing Services, ADP Payroll, Compensation & Benefits
Education
St. Mary's University 1990 — 1992
BBA, Human Resources
IBM, Global Technology Services March 2014 - Present
IBM, Software and Technology Group January 2009 - March 2014
United States Air Force Reserve September 1986 - May 2013
IBM, Software and Technology Group January 2002 - January 2009
IBM Tivoli Software January 2000 - June 2002
USAA January 1995 - January 2000
Skills
Unix, AIX, Cloud Computing, Solution Architecture, Virtualization, Enterprise Architecture, Distributed Systems, High Availability, Linux, Perl, Software Development, Software Engineering, Storage, Software Design, Shell Scripting, Requirements Analysis, IT Strategy, C, Integration, System Architecture, Solaris, Unix Shell Scripting, SOA, IBM AIX
Education
St. Mary's University
Bachelor of Arts (B.A.), Computer Science
Charles Schwab February 2010 - December 2012
Bank of America June 2008 - February 2010
USAA October 1994 - September 2003
Education
St. Mary's University 2002 — 2004
Master of Science, Information Systems
St. Mary's University 2000 — 2002
BBA, Information Systems
Office of the Chief Underwriter, USAA Property & Casualty March 2015 - Present
USAA November 2013 - Present
USAA July 2010 - Present
USAA August 2009 - June 2012
USAA June 2008 - October 2009
USAA May 2006 - May 2008
USAA June 2003 - December 2005
USAA January 2002 - March 2005
USAA 1997 - 2000
Skills
Analytics, Financial Services, Product Management, Customer Acquisition, Segmentation, Strategic Planning, Direct Marketing, Management, E-commerce, CRM, Customer Experience, Leadership, Multi-channel Marketing, Cross-functional Team..., Strategy, Marketing Strategy, Account Management, Product Launch, Strategic Partnerships, Executive Management, Enterprise Software, Marketing, Competitive Analysis, Pricing, Product Marketing, Training
Education
St. Mary's University 1997 — 2000
MBA, Finance
Texas A&M University 1990 — 1994
Dual Major - Bachelor of Sciences in Journalism and Marketing, Investigative journalism, Battalion photographer/writer, marketing and consumer behavior
Stephen F. Austin State University 1989 — 1991
Accounting
Pearson Education Assessment September 2008 - Present
H-E-B 2002 - 2007
USAA 1980 - 2001
Skills
Change Management, Project Management, Vendor Management, Process Improvement, Program Management, Strategic Planning, Team Leadership, Business Analysis, Cross-functional Team..., Business Process..., Team Building, Product Management, Project Portfolio..., Requirements Analysis, Operations Management, Business Strategy, Project Planning, Integration, Management, Forecasting, Business Development, Strategy, Six Sigma, Risk Management, Business Planning, Process Engineering, Leadership, Budgets, PMP, SDLC, IT Management, Business Intelligence, MS Project, CRM, Business Process
Education
St. Mary's University
Poznecki-Camarillo, Inc. September 2012 - Present
Bluegreen Corporation May 1999 - October 2008
USAA May 1992 - May 1999
Skills
Asset Managment, Marketing Strategy, Investments, Real Estate, Process Improvement, Strategic Planning, Sales, Contract Negotiation, Project Management, Business Process..., Financial Analysis, Operations Management, Land Development, Real Estate Development, Budgets, Finance, Land Acquisition, Investment Properties, Negotiation, Real Estate Economics, Location Intelligence, Land Use Planning, Real Estate Transactions, Asset Management
Education
St. Mary's University 1993 — 1998
BA, Management
Argo Group International Holdings, Ltd. December 2014 - Present
USAA September 2013 - November 2014
USAA January 2006 - August 2013
USAA August 2004 - December 2005
USAA January 2000 - July 2004
USAA September 1998 - December 2000
Skills
Process Improvement, Strategic Planning, Business Process..., Operational Excellence, Six Sigma, Business Analysis, Business Requirements, SDLC, Strategy, Risk Management, Project Management, Performance Management, Project Planning, Business Strategy, Team Leadership, Leadership, Process Management, Marketing, Process Engineering, Business Process, Budgets, Management Consulting, Project Portfolio..., IT Strategy, Program Management, CRM, Visio, Vendor Management, Banking, Change Management, Financial Analysis, Forecasting, PMO, Product Management, Management, Business Transformation, Team Building, Business Intelligence, Governance, Business Process Mapping, Operations Management, DMAIC, Analytics, PMP, Analysis, Continuous Improvement, Performance Improvement, Lean Manufacturing, Quality Assurance
Education
St. Mary's University 1989 — 1992
BBA, Accounting
Charles Schwab August 2010 - February 2012
Great-West Retirement Services August 2009 - August 2010
USAA January 2005 - July 2008
American Funds 1995 - 2004
American Funds June 1997 - June 1998
American Funds September 1995 - June 1997
Skills
Financial Planning, Retirement Planning, Asset Allocation, Debt Management, Building Relationships, Retirement, Strategic Financial..., Portfolio Management, Employee Benefits, Mutual Funds, Financial Services, Series 7, Series 63, Investments, Wealth Management, Investment Strategies, Investment Advisory, Series 6, Securities, Uniform Combined State..., Fixed Annuities, Equities, 401k, Asset Management, Relationship Management, Financial Advisory, FINRA, Finance, IRAs, Wealth, Bonds, Fixed Income
Education
St. Mary's University
Master of Business Administration (MBA)
The University of Texas at San Antonio
BBA
PETCO Animal Supplies, Inc. January 2015 - Present
Tesoro March 2014 - December 2014
United Allergy Services October 2011 - March 2014
USAA December 2010 - October 2011
Valero Texas Open / Golf San Antonio September 2009 - November 2010
Valero Texas Open / Golf San Antonio February 2009 - August 2009
Valero Texas Open / Golf San Antonio May 2006 - January 2009
HEB April 2002 - August 2006
Skills
Event Planning, Event Management, Social Media, Customer Service, Marketing, Inventory Management, Outlook, Public Relations, Microsoft Excel, Microsoft Word, Microsoft Office, SAP, SAP CRM, SharePoint, Salesforce.com, Inventory Control, Inventory Planning, Employee Training
Education
St. Mary's University 2004 — 2009
Bachelor of Business Administration (B.B.A.), Marketing
USAA August 2015 - Present
Capital Group October 2011 - July 2015
American Funds January 2008 - June 2012
Capital Group November 2006 - January 2008
Skills
Requirements Gathering, Disaster Recovery, Agile Methodologies, Risk Management, Project Management, Embedded Systems, SDLC, Requirements Analysis, Visio, Mainframe, Business Analysis, Scrum, Management, Governance, Business Continuity, PMP, ITIL, SharePoint, Integration, Business Process, IT Management, Analysis, Programming, Software Project..., Business Continuity..., Incident Management, IT Strategy, Project Portfolio..., IT Operations, SQL, Process Engineering, Software Development, PMO, Enterprise Architecture, IT Service Management, Vendor Management, Unix, Program Management
Education
St. Mary's University 2006 — 2009
M.S., Electrical Engineering, Computer Engineering Concentration
St. Mary's University 2001 — 2006
B.S., Physics
St. Mary's University 2001 — 2006
B.S., Computer Engineering
GlobalSCAPE, Inc. January 2013 - Present
Mary Kay Cosmetics March 2000 - Present
GlobalSCAPE, Inc. June 2009 - January 2013
USAA 1998 - 2002
USAA 1995 - 1998
USAA 1993 - 1994
USAA 1991 - 1993
Security Service Federal Credit Union 1987 - 1991
Skills
Recruiting, Onboarding, Employee Relations, HRIS, Human Resources, Performance Management, College Recruiting, Organizational..., Deferred Compensation, Employee Benefits, HR Policies, Interviews, HR Consulting, Workforce Planning, New Hire Orientations, Payroll, Temporary Placement, Management, Screening, Temporary Staffing, Job Analysis, Policy, Talent Acquisition
Education
University of the Incarnate Word 1992 — 1994
Master of Business Administration (MBA), Business Administration and Management, General
St. Mary's University 1984 — 1987
Bachelor of Arts (B.A.), Communications Arts-Journalism
Southwest High School
High School Diploma, General Studies
USAA September 2015 - Present
Univision One Local Media February 2015 - September 2015
Univision Television Group July 2014 - February 2015
Univision Television Group January 2013 - July 2014
Univision Television Group 2012 - 2013
Univision Television Group 2011 - 2012
JPMorgan Chase 2011 - 2011
JPMorgan Chase 2010 - 2011
Education
St. Mary's University 2012 — 2014
Master of Arts (M.A.), Communication Studies
Texas State University-San Marcos 2007 — 2010
Bachelor of Business Administration (B.B.A.), Marketing
Advisors Asset Management, Inc. April 2003 - Present
USAA 2000 - 2003
Skills
Investments, Asset Allocation, Mutual Funds, Retirement Planning, Series 63, Series 7, Wealth Management, Securities, Bonds, Strategic Planning, Alternative Investments, Financial Advisory, Investment Advisory, Uniform Combined State..., Asset Management, Fixed Income, Investment Strategies
Education
St. Mary's University 1988 — 1990
MBA, Finance
United States Air Force Academy 1981 — 1985
BS, Behavioral Science
John F Kennedy High School
USAA February 1974 - Present
Education
St. Mary's University 1969 — 1974
BA, Mathmatics
Lockheed Martin July 2015 - Present
St. Mary's University January 2014 - May 2015
DTZ October 2014 - April 2015
HCA January 2014 - March 2014
HCA June 2012 - January 2014
St. Mary's University January 2011 - May 2012
Bimbo Bakeries USA February 2012 - April 2012
USAA June 2011 - August 2011
UTHSCSA May 2008 - August 2008
Skills
Data Analysis, Microsoft Excel, Process Improvement, Project Management, Spanish, Outlook, Lean Manufacturing, 5S, Solidworks, ProModel, SketchUp, Google Docs, Value Stream Mapping, Process Flow Charts, Lean Thinking, Analysis, Manufacturing, Management, Engineering
Education
St. Mary's University 2013 — 2015
Master's Degree, Engineering Systems Management
St. Mary's University 2009 — 2013
Bachelor of Science, Industrial Engineering
Silicon Labs May 2015 - Present
Audie L. Murphy Veterans Hospital August 2014 - April 2015
USAA May 2014 - August 2014
Education
St. Mary's University 2015 — 2016
Master of Science (M.S.), Industrial Engineering
St. Mary's University 2011 — 2015
Bachelor of Science (B.S.), Industrial Engineering