USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
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USAA Employees
Employee
Years
Job
Industry
Shelley Kindred Shelley Kindred's USAA Experience June 1998 - May 2002
Job Teacher at Boerne ISD
Industry Primary/Secondary Education
Experience
Boerne ISD 2014 - Present
Judson ISD August 2004 - June 2014
Southside ISD August 2002 - July 2004
USAA June 1998 - May 2002
Skills
Elementary Education, Differentiated..., Classroom Management, Lesson Planning, Literacy, Educational Leadership, Curriculum Development, Classroom, Tutoring, Educational Technology, Instructional Technology, Technology Integration, Teaching, Science Education
Education
St. Mary's University
BA, English/Communication Arts
Boerne ISD 2014 - Present
Judson ISD August 2004 - June 2014
Southside ISD August 2002 - July 2004
USAA June 1998 - May 2002
Skills
Elementary Education, Differentiated..., Classroom Management, Lesson Planning, Literacy, Educational Leadership, Curriculum Development, Classroom, Tutoring, Educational Technology, Instructional Technology, Technology Integration, Teaching, Science Education
Education
St. Mary's University
BA, English/Communication Arts
Kami Vidor Kami Vidor's USAA Experience 2005 - 2007
Job Agent Intern at State Farm
Industry Financial Services
Experience
State Farm May 2014 - Present
Advisors Asset Management, Inc. August 2007 - December 2013
USAA 2005 - 2007
Skills
Insurance, Financial Services, Banking, Series 7, Fixed Income, Mutual Funds, Securities, Retirement Planning, Alternative Investments, Asset Allocation, Bonds, Wealth Management, Investment Strategies, Investments, Asset Management, Portfolio Management, Investment Advisory
Education
St. Mary's University 1985 — 1989
BBA, Finance
State Farm May 2014 - Present
Advisors Asset Management, Inc. August 2007 - December 2013
USAA 2005 - 2007
Skills
Insurance, Financial Services, Banking, Series 7, Fixed Income, Mutual Funds, Securities, Retirement Planning, Alternative Investments, Asset Allocation, Bonds, Wealth Management, Investment Strategies, Investments, Asset Management, Portfolio Management, Investment Advisory
Education
St. Mary's University 1985 — 1989
BBA, Finance
Kim Garland Kim Garland's USAA Experience October 1999 - August 2006
Job Professional Life Coach
Industry Professional Training & Coaching
Experience
Kim Garland September 2014 - Present
Self-employed September 2012 - Present
USAA October 1999 - August 2006
University of the Incarnate Word® October 2000 - December 2005
Kim Garland, CPA January 1996 - October 1999
Snyder Oil July 1994 - January 1996
Arthur Andersen July 1992 - July 1994
Skills
CPA, Psychotherapy, Life Coaching, Coaching, Event Planning, Fundraising, Management, Organizational..., Program Development, Public Speaking, Strategic Planning, Team Building
Education
St. Mary's University
Doctor of Philosophy (PhD), Counselor Education/School Counseling and Guidance Services
University of Denver
Bachelor's degree, Accounting
Kim Garland September 2014 - Present
Self-employed September 2012 - Present
USAA October 1999 - August 2006
University of the Incarnate Word® October 2000 - December 2005
Kim Garland, CPA January 1996 - October 1999
Snyder Oil July 1994 - January 1996
Arthur Andersen July 1992 - July 1994
Skills
CPA, Psychotherapy, Life Coaching, Coaching, Event Planning, Fundraising, Management, Organizational..., Program Development, Public Speaking, Strategic Planning, Team Building
Education
St. Mary's University
Doctor of Philosophy (PhD), Counselor Education/School Counseling and Guidance Services
University of Denver
Bachelor's degree, Accounting
Matthew Bomersbach Matthew Bomersbach's USAA Experience April 2005 - June 2007
Job Senior Vice President, Head of Credit Risk Management at USAA Federal Savings Bank
Industry Banking
Experience
USAA Federal Savings Bank November 2011 - Present
USAA Federal Savings Bank December 2008 - November 2011
USAA Federal Savings Bank July 2007 - November 2008
USAA April 2005 - June 2007
USAA June 1992 - March 2005
Skills
Credit Risk, Internal Audit, Banking, Portfolio Management, Forecasting, Credit, Leadership, Loans, Accounting, Business Strategy, Financial Services, Finance, Financial Risk, Analysis, Financial Modeling, Mortgage Lending, Analytics, Executive Management, Financial Analysis, Risk Management, Strategic Planning, Budgets, Consumer Lending, Team Leadership
Education
St. Mary's University
Masters in Accounting
St. Mary's University 1986 — 1990
BBA, Accounting
USAA Federal Savings Bank November 2011 - Present
USAA Federal Savings Bank December 2008 - November 2011
USAA Federal Savings Bank July 2007 - November 2008
USAA April 2005 - June 2007
USAA June 1992 - March 2005
Skills
Credit Risk, Internal Audit, Banking, Portfolio Management, Forecasting, Credit, Leadership, Loans, Accounting, Business Strategy, Financial Services, Finance, Financial Risk, Analysis, Financial Modeling, Mortgage Lending, Analytics, Executive Management, Financial Analysis, Risk Management, Strategic Planning, Budgets, Consumer Lending, Team Leadership
Education
St. Mary's University
Masters in Accounting
St. Mary's University 1986 — 1990
BBA, Accounting
Rebecca Morin Rebecca Morin's USAA Experience Sr. Instructional DesignerJPMorgan Chase2006 - 2011
Job Instructional Designer at USAA
Industry Financial Services
Experience
USAA Sr. Instructional DesignerJPMorgan Chase2006 - 2011
Skills
Captivate, Instructional Design, ADDIE, Instructor-led Training, Learning Management, SnagIt, Learning Management..., Dreamweaver, Training, Visio, Hands-on Training, Flash, Adobe Creative Suite, Project Management, Microsoft Office, Content Development, Blended Learning, Process Improvement, Distance Learning, Leadership, Needs Analysis, Employee Training
Education
The University of Texas at San Antonio 2004 — 2006
Master of Arts (M.A.), Education/Instructional Technology
St. Mary's University 1997 — 2002
Bachelor of Arts (B.A.), Interdisciplinary Studies
USAA Sr. Instructional DesignerJPMorgan Chase2006 - 2011
Skills
Captivate, Instructional Design, ADDIE, Instructor-led Training, Learning Management, SnagIt, Learning Management..., Dreamweaver, Training, Visio, Hands-on Training, Flash, Adobe Creative Suite, Project Management, Microsoft Office, Content Development, Blended Learning, Process Improvement, Distance Learning, Leadership, Needs Analysis, Employee Training
Education
The University of Texas at San Antonio 2004 — 2006
Master of Arts (M.A.), Education/Instructional Technology
St. Mary's University 1997 — 2002
Bachelor of Arts (B.A.), Interdisciplinary Studies
Nancy Chavana Nancy Chavana's USAA Experience April 1990 - April 2006
Job Marketing Manager
Industry Marketing and Advertising
Experience
GlobalSCAPE,Inc. August 2014 - January 2015
Broadway Bank October 2012 - August 2014
Kforce Global Solutions, Inc. July 2011 - July 2012
SWBC June 2007 - April 2011
JPMorgan Chase July 2006 - May 2007
USAA April 1990 - April 2006
Skills
Direct Marketing, Marketing Communications, Marketing, Corporate Communications, Copywriting, Integrated Marketing, Advertising, Marketing Management, Strategy, Management, Direct Mail, Project Management, Financial Services, Email Marketing, Newsletters, Program Management, Strategic Communications, Marketing Strategy, B2B Marketing, Copy Editing, Business Process, Digital Marketing, Cross-functional Team..., Brand Management, Sales, Internal Communications, Project Planning, Financial services..., Social Media, Project Coordination, Financial Communications, Insurance marketing, Budgets, B2C marketing, Presentation Development, Usability Testing, Strategic Planning, Content Strategy, Blogging, Content Management, Leadership, Lead Generation, Risk Management, Process Improvement, Team Building, Product Management
Education
St. Mary's University
MA, Communication Studies
The University of Texas at Austin
BS, Advertising
GlobalSCAPE,Inc. August 2014 - January 2015
Broadway Bank October 2012 - August 2014
Kforce Global Solutions, Inc. July 2011 - July 2012
SWBC June 2007 - April 2011
JPMorgan Chase July 2006 - May 2007
USAA April 1990 - April 2006
Skills
Direct Marketing, Marketing Communications, Marketing, Corporate Communications, Copywriting, Integrated Marketing, Advertising, Marketing Management, Strategy, Management, Direct Mail, Project Management, Financial Services, Email Marketing, Newsletters, Program Management, Strategic Communications, Marketing Strategy, B2B Marketing, Copy Editing, Business Process, Digital Marketing, Cross-functional Team..., Brand Management, Sales, Internal Communications, Project Planning, Financial services..., Social Media, Project Coordination, Financial Communications, Insurance marketing, Budgets, B2C marketing, Presentation Development, Usability Testing, Strategic Planning, Content Strategy, Blogging, Content Management, Leadership, Lead Generation, Risk Management, Process Improvement, Team Building, Product Management
Education
St. Mary's University
MA, Communication Studies
The University of Texas at Austin
BS, Advertising
Rene De La O Rene De La O's USAA Experience October 2014 - Present
Job Attorney at USAA
Industry Judiciary
Experience
USAA October 2014 - Present
Texas Fourth Court of Appeals, Justice Sandee Bryan Marion September 2013 - Present
Kennedy Sutherland LLP February 2013 - May 2013
St. Mary's University School of Law June 2011 - May 2013
USAA July 2012 - August 2012
St. Mary's Law Journal August 2011 - August 2012
United States District Court for the Western District of Texas May 2012 - July 2012
Texas Fourth Court of Appeals January 2012 - March 2012
USAA January 2007 - August 2010
Skills
Legal Writing, Legal Research, Courts, Appeals, Research, Westlaw, Lexis
Education
St. Mary's University School of Law 2010 — 2013
JD, cum laude
The University of Texas at San Antonio 2008 — 2010
MBA
St. Mary's University 2002 — 2006
BBA, Marketing
USAA October 2014 - Present
Texas Fourth Court of Appeals, Justice Sandee Bryan Marion September 2013 - Present
Kennedy Sutherland LLP February 2013 - May 2013
St. Mary's University School of Law June 2011 - May 2013
USAA July 2012 - August 2012
St. Mary's Law Journal August 2011 - August 2012
United States District Court for the Western District of Texas May 2012 - July 2012
Texas Fourth Court of Appeals January 2012 - March 2012
USAA January 2007 - August 2010
Skills
Legal Writing, Legal Research, Courts, Appeals, Research, Westlaw, Lexis
Education
St. Mary's University School of Law 2010 — 2013
JD, cum laude
The University of Texas at San Antonio 2008 — 2010
MBA
St. Mary's University 2002 — 2006
BBA, Marketing
Rosanna Vidaurri Rosanna Vidaurri's USAA Experience May 2014 - Present
Job Senior Compliance Advisor at USAA
Industry Insurance
Experience
USAA May 2014 - Present
USAA September 2006 - May 2014
USAA Life Ins Company April 1993 - 2006
USAA Life Ins Company 1990 - 1993
USAA IMCO 1987 - 1989
USAA P&C 1985 - 1987
Skills
Customer Service, Risk Management, Microsoft Excel, Microsoft Word, PowerPoint, Research, Photoshop, Outlook, Windows, Editing, Negotiation, Product Development..., Agile Environment, Market Conduct, Regulatory Filings, Insurance, Public Speaking, Process Improvement, Team Building
Education
St. Mary's University 1997 — 2001
Bachelor of Arts (BA), Business/Corporate Communications
USAA May 2014 - Present
USAA September 2006 - May 2014
USAA Life Ins Company April 1993 - 2006
USAA Life Ins Company 1990 - 1993
USAA IMCO 1987 - 1989
USAA P&C 1985 - 1987
Skills
Customer Service, Risk Management, Microsoft Excel, Microsoft Word, PowerPoint, Research, Photoshop, Outlook, Windows, Editing, Negotiation, Product Development..., Agile Environment, Market Conduct, Regulatory Filings, Insurance, Public Speaking, Process Improvement, Team Building
Education
St. Mary's University 1997 — 2001
Bachelor of Arts (BA), Business/Corporate Communications
Megan Wilkie Megan Wilkie's USAA Experience August 2008 - August 2010
Job Insurance Agent at Watkins Insurance Group
Industry Insurance
Experience
Watkins Insurance Group August 2010 - Present
USAA August 2008 - August 2010
K Charles & Co. Hair Salons June 2006 - August 2008
Skills
Underwriting, Risk Management, Customer Satisfaction, Customer Retention, Communication Skills, Computer Proficiency, Creative Problem Solving, Time Management, Data Analysis, Umbrella Insurance, Inland Marine, Account Management, Property & Casualty..., Priority Management, Management, Team Building, Health Insurance, Microsoft Office
Education
St. Mary's University 2004 — 2008
Bachelor of Arts (BA), English/Communication Arts
Incarnate Word Highschool 2000 — 2004
Highschool diploma
Watkins Insurance Group August 2010 - Present
USAA August 2008 - August 2010
K Charles & Co. Hair Salons June 2006 - August 2008
Skills
Underwriting, Risk Management, Customer Satisfaction, Customer Retention, Communication Skills, Computer Proficiency, Creative Problem Solving, Time Management, Data Analysis, Umbrella Insurance, Inland Marine, Account Management, Property & Casualty..., Priority Management, Management, Team Building, Health Insurance, Microsoft Office
Education
St. Mary's University 2004 — 2008
Bachelor of Arts (BA), English/Communication Arts
Incarnate Word Highschool 2000 — 2004
Highschool diploma
Michelle Segura Michelle Segura's USAA Experience October 2013 - Present
Job Director, Financial Foundations (USAA)
Industry Financial Services
Experience
USAA October 2013 - Present
M March 2012 - October 2013
USAA June 2006 - April 2012
Skills
Process Improvement, Requirements Gathering, Business Requirements, Cross-functional Team..., Business Analysis, Requirements Analysis, Agile Methodologies, Call Center Analytics, Call Centers, People Development, Project Management, Onboarding
Education
St. Mary's University 1992 — 2006
Bachelor of Arts (BA), English Communication Arts
USAA October 2013 - Present
M March 2012 - October 2013
USAA June 2006 - April 2012
Skills
Process Improvement, Requirements Gathering, Business Requirements, Cross-functional Team..., Business Analysis, Requirements Analysis, Agile Methodologies, Call Center Analytics, Call Centers, People Development, Project Management, Onboarding
Education
St. Mary's University 1992 — 2006
Bachelor of Arts (BA), English Communication Arts
Rebecca Miller Rebecca Miller's USAA Experience May 1986 - May 2001
Job Manager Marketing & Business Development NuStar Energy
Industry Oil & Energy
Experience
NuStar Energy L.P. May 2008 - Present
NuStar Energy L.P. May 2004 - May 2008
HEB August 2001 - May 2004
USAA May 1986 - May 2001
Skills
Midstream, Trading, Pipelines, Financial Reporting, Budget Process, Business Analysis, NGL's, Energy Industry, Operations Management, SEC filings, Natural Gas, Finance
Education
University of the Incarnate Word 2000 — 2004
MBA, General Business
St. Mary's University 1993 — 1998
BBA, Accounting
NuStar Energy L.P. May 2008 - Present
NuStar Energy L.P. May 2004 - May 2008
HEB August 2001 - May 2004
USAA May 1986 - May 2001
Skills
Midstream, Trading, Pipelines, Financial Reporting, Budget Process, Business Analysis, NGL's, Energy Industry, Operations Management, SEC filings, Natural Gas, Finance
Education
University of the Incarnate Word 2000 — 2004
MBA, General Business
St. Mary's University 1993 — 1998
BBA, Accounting
Paul David Chapa Paul David Chapa's USAA Experience March 2005 - April 2012
Job Excess Flood Coordinator at Southwest Business Corporation Excess Flood Department
Industry Public Relations and Communications
Experience
Southwest Business Corporation Excess Flood Department August 2013 - Present
Nationwide Insurance August 2013 - October 2013
USAA March 2005 - April 2012
Oberthur Gaming Technologies May 2004 - March 2005
Southwest Oncology Group May 2000 - May 2004
CHRISTUS Santa Rosa Healthcare January 2000 - March 2000
CH2M HILL May 1999 - December 1999
University of the Incarnate Word April 1994 - May 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Outlook, Photoshop, QuarkXPress, Pagemaker, Lexus Nexus, Public Relations, Coordinating Events, Press Releases, Account Management, Claims Handling, Marketing, Media Relations, Writing, Event Planning, Non-profits, Supervision, Insurance, Customer Service, Sales, Call Centers, Management, Community Outreach, Claim, Newsletters, Negotiation, Recruiting, Facebook, Lexis, Social Networking, Nonprofits, Training
Education
University of the Incarnate Word 2000 — 2002
Bachelor of Applied Arts and Science, History, 3.62
St. Mary's University 1992 — 1994
Bachelor's degree, History
Southwest Business Corporation Excess Flood Department August 2013 - Present
Nationwide Insurance August 2013 - October 2013
USAA March 2005 - April 2012
Oberthur Gaming Technologies May 2004 - March 2005
Southwest Oncology Group May 2000 - May 2004
CHRISTUS Santa Rosa Healthcare January 2000 - March 2000
CH2M HILL May 1999 - December 1999
University of the Incarnate Word April 1994 - May 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Outlook, Photoshop, QuarkXPress, Pagemaker, Lexus Nexus, Public Relations, Coordinating Events, Press Releases, Account Management, Claims Handling, Marketing, Media Relations, Writing, Event Planning, Non-profits, Supervision, Insurance, Customer Service, Sales, Call Centers, Management, Community Outreach, Claim, Newsletters, Negotiation, Recruiting, Facebook, Lexis, Social Networking, Nonprofits, Training
Education
University of the Incarnate Word 2000 — 2002
Bachelor of Applied Arts and Science, History, 3.62
St. Mary's University 1992 — 1994
Bachelor's degree, History
Madeline Sanchez Madeline Sanchez's USAA Experience January 2011 - July 2014
Job Retail Merchandising
Industry Retail
Experience
Macy's February 2015 - Present
Nordstrom October 2014 - December 2014
USAA January 2011 - July 2014
Abercrombie & Fitch June 2010 - December 2010
Nordstrom January 2009 - April 2009
Nordstrom August 2008 - December 2008
Nordstrom June 2007 - July 2008
Skills
Visual Merchandising, Management, Time Management, Retail, Fashion, Styling, Trend Analysis, Customer Service, Insurance
Education
University of the Incarnate Word 2007 — 2010
Bachelor of Arts (B.A.), Fashion Management
St. Mary's University
Macy's February 2015 - Present
Nordstrom October 2014 - December 2014
USAA January 2011 - July 2014
Abercrombie & Fitch June 2010 - December 2010
Nordstrom January 2009 - April 2009
Nordstrom August 2008 - December 2008
Nordstrom June 2007 - July 2008
Skills
Visual Merchandising, Management, Time Management, Retail, Fashion, Styling, Trend Analysis, Customer Service, Insurance
Education
University of the Incarnate Word 2007 — 2010
Bachelor of Arts (B.A.), Fashion Management
St. Mary's University
Shirley Zamarripa Shirley Zamarripa's USAA Experience 1992 - Present
Job Owner, Total Media Solutions
Industry Media Production
Experience
Total Media Solutions July 2004 - Present
USAA 1992 - Present
Skills
Social Media Marketing, Marketing Strategy, Marketing, Small Business, Advertising, Direct Marketing, Email Marketing, Entrepreneurship, Online Marketing, Lead Generation, SEM, Web Marketing, Customer Service, Event Management, Public Speaking, Social Media, Trade Shows, Video Production, Social Networking, Public Relations, Event Planning
Education
St. Mary's University 1991 — 1995
Business Administration, Marketing
Total Media Solutions July 2004 - Present
USAA 1992 - Present
Skills
Social Media Marketing, Marketing Strategy, Marketing, Small Business, Advertising, Direct Marketing, Email Marketing, Entrepreneurship, Online Marketing, Lead Generation, SEM, Web Marketing, Customer Service, Event Management, Public Speaking, Social Media, Trade Shows, Video Production, Social Networking, Public Relations, Event Planning
Education
St. Mary's University 1991 — 1995
Business Administration, Marketing
Tim Handren Tim Handren's USAA Experience January 2002 - February 2007
Job Managing Owner CSG
Industry Financial Services
Experience
CSG - Culture, Service, Growth January 2011 - Present
Handren, LLC 2007 - Present
Mutual of Omaha 2008 - November 2009
USAA January 2002 - February 2007
United Services Automobile Assoication 2000 - 2007
Skills
Strategic Planning, E-commerce, Call Center, Process Engineering, Operations Management, Outsourcing, Process Improvement, Business Process..., Business Management, P&L Management, IT Management, Customer Experience, Program Management, Executive Management, Strategy Development, Start-ups, Management Consulting, Business Strategy, Team Leadership, Business Transformation, Cross-functional Team..., BPO, Strategic Financial..., Executive Development, IT Executive Management, Management, Leadership, Strategy, Call Centers, Project Management, Governance, Insurance, Project Portfolio..., Risk Management, CRM, Change Management, Business Process, Leadership Development, Performance Management, IT Strategy, Business Analysis, PMO, Team Building, Business Intelligence, Integration, SDLC, PMP, Six Sigma, Vendor Management, Operational Excellence
Education
St. Mary's University
CSG - Culture, Service, Growth January 2011 - Present
Handren, LLC 2007 - Present
Mutual of Omaha 2008 - November 2009
USAA January 2002 - February 2007
United Services Automobile Assoication 2000 - 2007
Skills
Strategic Planning, E-commerce, Call Center, Process Engineering, Operations Management, Outsourcing, Process Improvement, Business Process..., Business Management, P&L Management, IT Management, Customer Experience, Program Management, Executive Management, Strategy Development, Start-ups, Management Consulting, Business Strategy, Team Leadership, Business Transformation, Cross-functional Team..., BPO, Strategic Financial..., Executive Development, IT Executive Management, Management, Leadership, Strategy, Call Centers, Project Management, Governance, Insurance, Project Portfolio..., Risk Management, CRM, Change Management, Business Process, Leadership Development, Performance Management, IT Strategy, Business Analysis, PMO, Team Building, Business Intelligence, Integration, SDLC, PMP, Six Sigma, Vendor Management, Operational Excellence
Education
St. Mary's University
Stephanie Ibanez's USAA Experience July 2006 - January 2010
Job Relationship BankerSB at JPMorgan Chase Bank, NA
Industry Financial Services
Experience
JPMorgan Chase February 2010 - Present
USAA July 2006 - January 2010
Education
St. Mary's University 2004 — 2009
BBA, Financial Services/Risk Management
JPMorgan Chase February 2010 - Present
USAA July 2006 - January 2010
Education
St. Mary's University 2004 — 2009
BBA, Financial Services/Risk Management
Roger Huerta, MBA Roger Huerta, MBA's USAA Experience January 2005 - Present
Job Financial Advisor at USAA
Industry Financial Services
Experience
USAA January 2005 - Present
Skills
Retirement Planning, Series 7, Wealth Management, Retirement, Asset Allocation, Mutual Funds, Investments, Strategic Financial..., Investment Advisory, Estate Planning, Financial Advisory, Fixed Annuities, Securities, Investment Strategies, IRAs, Portfolio Management, Financial Services, 401k, Life Insurance, Asset Management, Long-term Care, Equities
Education
St. Mary's University
BA
University of the Incarnate Word
Master of Business Administration (MBA)
USAA January 2005 - Present
Skills
Retirement Planning, Series 7, Wealth Management, Retirement, Asset Allocation, Mutual Funds, Investments, Strategic Financial..., Investment Advisory, Estate Planning, Financial Advisory, Fixed Annuities, Securities, Investment Strategies, IRAs, Portfolio Management, Financial Services, 401k, Life Insurance, Asset Management, Long-term Care, Equities
Education
St. Mary's University
BA
University of the Incarnate Word
Master of Business Administration (MBA)
Leonarda Tracy Leonarda Tracy's USAA Experience August 2003 - Present
Job CFO Senior Change Manager at USAA & PAC Board of Directors
Industry Financial Services
Experience
USAA August 2003 - Present
USAA August 2003 - February 2011
Sony 1991 - 2003
Skills
Performance Consultant, Initiative Manager, Development Advisor, Innovation Certification, Instructional Designer, Corporate Instructor, PAC Board of Directors, Regional Training..., Division Training..., Leadership and..., Change Manager, Editor of Company..., Communications Developer, Communications..., Performance Appraisal..., Corporate Motivational..., Retail Multi-unit..., Store Management, Leadership, Presenter, Performance Appraisal, Motivational Speaking, Innovation, Corporate Law, Leadership Development, Retail, Event Planning, Employee Relations, Training, Organizational..., Performance Improvement, Workforce Planning, Change Management, Human Resources, Employee Training, Process Improvement, Management, Management Consulting, Talent Management, Staff Development, Needs Analysis, Coaching, Succession Planning, Performance Management, Training Delivery, Business Process..., Organizational Design, Vendor Management, Employee Engagement, Performance Consulting
Education
St. Mary's University 1994 — 2000
MBA, Human Resources
University of Louisiana at Monroe 1975 — 1978
BA, Liberal Arts Social Work
USAA August 2003 - Present
USAA August 2003 - February 2011
Sony 1991 - 2003
Skills
Performance Consultant, Initiative Manager, Development Advisor, Innovation Certification, Instructional Designer, Corporate Instructor, PAC Board of Directors, Regional Training..., Division Training..., Leadership and..., Change Manager, Editor of Company..., Communications Developer, Communications..., Performance Appraisal..., Corporate Motivational..., Retail Multi-unit..., Store Management, Leadership, Presenter, Performance Appraisal, Motivational Speaking, Innovation, Corporate Law, Leadership Development, Retail, Event Planning, Employee Relations, Training, Organizational..., Performance Improvement, Workforce Planning, Change Management, Human Resources, Employee Training, Process Improvement, Management, Management Consulting, Talent Management, Staff Development, Needs Analysis, Coaching, Succession Planning, Performance Management, Training Delivery, Business Process..., Organizational Design, Vendor Management, Employee Engagement, Performance Consulting
Education
St. Mary's University 1994 — 2000
MBA, Human Resources
University of Louisiana at Monroe 1975 — 1978
BA, Liberal Arts Social Work
Shawn OKane Shawn OKane's USAA Experience November 2009 - Present
Job Lead Sftw Dvlpr & Intgrtr at USAA
Industry Information Technology and Services
Experience
USAA November 2009 - Present
USAA February 2003 - November 2009
USAA May 1986 - February 2003
Skills
SDLC, Data Warehousing, ETL, Program Management, Requirements Analysis, SQL, Agile Methodologies, Business Intelligence, Business Analysis, Requirements Gathering, Software Project..., Agile Project Management, Enterprise Architecture, Databases, Software Development, DB2, Integration, SharePoint, Database Design, Data Modeling, SOA, Visio, Process Improvement
Education
St. Mary's University 1989 — 1993
MBA, Finance
The University of Texas at San Antonio 1983 — 1988
B.S., Computer Science, Mathematics, Statistics and Digital Circuit Design
USAA November 2009 - Present
USAA February 2003 - November 2009
USAA May 1986 - February 2003
Skills
SDLC, Data Warehousing, ETL, Program Management, Requirements Analysis, SQL, Agile Methodologies, Business Intelligence, Business Analysis, Requirements Gathering, Software Project..., Agile Project Management, Enterprise Architecture, Databases, Software Development, DB2, Integration, SharePoint, Database Design, Data Modeling, SOA, Visio, Process Improvement
Education
St. Mary's University 1989 — 1993
MBA, Finance
The University of Texas at San Antonio 1983 — 1988
B.S., Computer Science, Mathematics, Statistics and Digital Circuit Design
Philip Reyna's USAA Experience September 1998 - May 2005
Job Life, Annuity, and Credit Program Manager
Industry Public Policy
Experience
Texas Department of Insurance September 2014 - Present
Rideleaf Pedicab January 2012 - Present
Internal Revenue Service February 2010 - Present
MassMutual South Texas January 2014 - August 2014
Knights of Columbus Insurance December 2008 - December 2013
ALICO June 2007 - August 2008
USAA September 1998 - May 2005
Skills
Fixed Annuities, Life Insurance, Insurance, Retirement, Disability Insurance, Retirement Planning, IRAs, Long-term Care, Estate Planning, Strategic Planning
Education
St. Mary's University 1989 — 1991
BBA, International Business
Texas Department of Insurance September 2014 - Present
Rideleaf Pedicab January 2012 - Present
Internal Revenue Service February 2010 - Present
MassMutual South Texas January 2014 - August 2014
Knights of Columbus Insurance December 2008 - December 2013
ALICO June 2007 - August 2008
USAA September 1998 - May 2005
Skills
Fixed Annuities, Life Insurance, Insurance, Retirement, Disability Insurance, Retirement Planning, IRAs, Long-term Care, Estate Planning, Strategic Planning
Education
St. Mary's University 1989 — 1991
BBA, International Business
Reha Cimen, MA, MBA, PMP Reha Cimen, MA, MBA, PMP's USAA Experience 1998 - 2002
Job Project/Portfolio Manager EPMO at BD
Industry Government Administration
Experience
BD June 2014 - Present
San Antonio River Authority 2002 - June 2014
Shell Oil Company 2001 - 2002
USAA 1998 - 2002
Skills
PMO, Program Management, Project Portfolio..., Project Management, PMP, MS Project, Strategic Planning, Project Planning, Vendor Management, SDLC, Process Improvement, Agile Project Management, Contract Management, Public Speaking, Management, Business Process, Government, Software Project..., Budgets, Proposal Writing, SharePoint, Governance, Outsourcing, Business Process..., Leadership, Resource Management, Requirements Gathering, Policy, Floodplain Management, Access, Project Delivery, Watershed Management, Flood Control, GIS, Information Technology
Education
St. Mary's University 2001 — 2002
MBA, MBA
Brooklyn College of the City University of New York 1985 — 1989
MA, Political Economics
BD June 2014 - Present
San Antonio River Authority 2002 - June 2014
Shell Oil Company 2001 - 2002
USAA 1998 - 2002
Skills
PMO, Program Management, Project Portfolio..., Project Management, PMP, MS Project, Strategic Planning, Project Planning, Vendor Management, SDLC, Process Improvement, Agile Project Management, Contract Management, Public Speaking, Management, Business Process, Government, Software Project..., Budgets, Proposal Writing, SharePoint, Governance, Outsourcing, Business Process..., Leadership, Resource Management, Requirements Gathering, Policy, Floodplain Management, Access, Project Delivery, Watershed Management, Flood Control, GIS, Information Technology
Education
St. Mary's University 2001 — 2002
MBA, MBA
Brooklyn College of the City University of New York 1985 — 1989
MA, Political Economics
Samuel Villarreal CFP®, CTFA® Samuel Villarreal CFP®, CTFA®'s USAA Experience October 1997 - Present
Job Senior Wealth Manager at USAA
Industry Financial Services
Experience
USAA October 1997 - Present
USAA 2000 - 2010
USAA October 1997 - 2000
Education
St. Mary's University 1985 — 1990
Bachelor of Business Administration (BBA), International Business
USAA October 1997 - Present
USAA 2000 - 2010
USAA October 1997 - 2000
Education
St. Mary's University 1985 — 1990
Bachelor of Business Administration (BBA), International Business
Tia Adams Tia Adams's USAA Experience January 1999 - April 2007
Job Industrial/Organizational Psychology
Industry Research
Experience
Evangelical Lutheran Church in America October 2015 - Present
Pearson March 2011 - April 2015
SAISD August 2013 - June 2014
The Community for Learning August 2011 - June 2013
SAISD January 2010 - May 2011
The American School of Antananarivo August 2008 - December 2009
USAA January 1999 - April 2007
Palo Alto Community College 1998 - 1998
Skills
Teaching, Career Counseling, Curriculum Design, Curriculum Development, Public Speaking, Microsoft Office, Leadership Development, Classroom, Educational Leadership, Strategic Planning, Microsoft Excel, Research, Nonprofits, Teacher Training, Microsoft Word, PowerPoint, Grant Writing, Fundraising, Community Outreach, Training, Spanish, Staff Development
Education
St. Mary's University 2001 — 2003
Master of Arts (M.A.), Industrial and Organizational Psychology
Texas Lutheran University 1995 — 1998
Bachelor of Arts (B.A.), Psychology
Evangelical Lutheran Church in America October 2015 - Present
Pearson March 2011 - April 2015
SAISD August 2013 - June 2014
The Community for Learning August 2011 - June 2013
SAISD January 2010 - May 2011
The American School of Antananarivo August 2008 - December 2009
USAA January 1999 - April 2007
Palo Alto Community College 1998 - 1998
Skills
Teaching, Career Counseling, Curriculum Design, Curriculum Development, Public Speaking, Microsoft Office, Leadership Development, Classroom, Educational Leadership, Strategic Planning, Microsoft Excel, Research, Nonprofits, Teacher Training, Microsoft Word, PowerPoint, Grant Writing, Fundraising, Community Outreach, Training, Spanish, Staff Development
Education
St. Mary's University 2001 — 2003
Master of Arts (M.A.), Industrial and Organizational Psychology
Texas Lutheran University 1995 — 1998
Bachelor of Arts (B.A.), Psychology
Steve Dziuk, CFP® Steve Dziuk, CFP®'s USAA Experience August 1985 - March 1989
Job President at Mesquite Wealth Management Group, a private wealth advisory practice of Ameriprise Financial
Industry Financial Services
Experience
Mesquite Wealth Management Group, a private wealth advisory practice of Ameriprise Financial May 2014 - Present
Ameriprise Financial Services, Inc. January 2011 - Present
Ameriprise Financial Services, Inc. January 1989 - Present
USAA August 1985 - March 1989
Education
St. Mary's University 1987 — 1990
BBA, Finance
Mesquite Wealth Management Group, a private wealth advisory practice of Ameriprise Financial May 2014 - Present
Ameriprise Financial Services, Inc. January 2011 - Present
Ameriprise Financial Services, Inc. January 1989 - Present
USAA August 1985 - March 1989
Education
St. Mary's University 1987 — 1990
BBA, Finance
Pam Waggoner's USAA Experience 1985 - 1995
Job Leander ISD Board of Trustees
Industry Insurance
Experience
Leander ISD Board June 2015 - Present
Waggoner Insurance Group. Inc May 2002 - February 2015
Leander ISD May 2002 - May 2008
USAA 1985 - 1995
Skills
President Leander ISD..., Strategic Planning, Public Speaking, Public Relations, New Business Development, Marketing Strategy, Event Planning, Customer Service, Marketing, Team Building, Account Management, Strategic Communications, Nonprofits, Social Media, Sales, Sales Management, Insurance, Microsoft Office, Project Management, Management, Contract Negotiation, Business Development, Small Business, Strategic Financial..., Social Media Marketing, Advocacy, Educational Leadership, Policy Analysis, School Boards, Strategy, Entrepreneurship, Leadership Development
Education
The University of Texas at Austin 1980 — 1983
Bach, Journalism
Certification : Property and Life Insurance License
St. Mary's University
27 hours towards Masters of Business Administration and Management, General
Leander ISD Board June 2015 - Present
Waggoner Insurance Group. Inc May 2002 - February 2015
Leander ISD May 2002 - May 2008
USAA 1985 - 1995
Skills
President Leander ISD..., Strategic Planning, Public Speaking, Public Relations, New Business Development, Marketing Strategy, Event Planning, Customer Service, Marketing, Team Building, Account Management, Strategic Communications, Nonprofits, Social Media, Sales, Sales Management, Insurance, Microsoft Office, Project Management, Management, Contract Negotiation, Business Development, Small Business, Strategic Financial..., Social Media Marketing, Advocacy, Educational Leadership, Policy Analysis, School Boards, Strategy, Entrepreneurship, Leadership Development
Education
The University of Texas at Austin 1980 — 1983
Bach, Journalism
Certification : Property and Life Insurance License
St. Mary's University
27 hours towards Masters of Business Administration and Management, General
Manny Pruitt Manny Pruitt's USAA Experience January 1988 - March 2000
Job Insurance & Financial Services at State Farm Insurance
Industry Insurance
Experience
Al Clark State Farm Agency January 2002 - Present
USAA January 1988 - March 2000
Skills
Team Building, Insurance, Life Insurance, Health Insurance, Process Improvement, Property & Casualty..., Strategic Planning, Homeowners, Microsoft Excel, Customer Service, Strategic Financial..., Whole Life
Education
St. Mary's University 1984 — 1987
BBA, Marketing Research
Madonna HS
Al Clark State Farm Agency January 2002 - Present
USAA January 1988 - March 2000
Skills
Team Building, Insurance, Life Insurance, Health Insurance, Process Improvement, Property & Casualty..., Strategic Planning, Homeowners, Microsoft Excel, Customer Service, Strategic Financial..., Whole Life
Education
St. Mary's University 1984 — 1987
BBA, Marketing Research
Madonna HS
Marisa A. Escarzaga's USAA Experience October 2012 - June 2014
Job Human Resources Assistant
Industry Human Resources
Experience
Frost Bank June 2014 - Present
USAA October 2012 - June 2014
The Woodlark Companies November 2010 - April 2012
Peak Campus Companies April 2009 - November 2010
Tijerina Investments October 2007 - April 2009
Management Support May 2003 - June 2007
Skills
Property Management, Organizing, Social Media Marketing, Market Planning, Event Planning, Leasing, Rent Collection, Accounts Payable, Accounts Receivable, Collections, Marketing Strategy, Yardi Voyager, Student Housing, Fair Housing, Mortgage Banking, Customer Satisfaction, Time Management, Team Building, Apartments, Management, Yardi, Marketing, Outlook, Rentals, Account Management, Market Research, Recruiting, Social Networking, Payroll, Real Estate Economics, Customer Service, Microsoft Excel, Training, Budgets, Microsoft Word, Leadership, PowerPoint, Social Media, Sales, Human Resources, Leases, Public Speaking
Education
St. Mary's University 2005 — 2008
Bachelor of Business Administration, International Business
Frost Bank June 2014 - Present
USAA October 2012 - June 2014
The Woodlark Companies November 2010 - April 2012
Peak Campus Companies April 2009 - November 2010
Tijerina Investments October 2007 - April 2009
Management Support May 2003 - June 2007
Skills
Property Management, Organizing, Social Media Marketing, Market Planning, Event Planning, Leasing, Rent Collection, Accounts Payable, Accounts Receivable, Collections, Marketing Strategy, Yardi Voyager, Student Housing, Fair Housing, Mortgage Banking, Customer Satisfaction, Time Management, Team Building, Apartments, Management, Yardi, Marketing, Outlook, Rentals, Account Management, Market Research, Recruiting, Social Networking, Payroll, Real Estate Economics, Customer Service, Microsoft Excel, Training, Budgets, Microsoft Word, Leadership, PowerPoint, Social Media, Sales, Human Resources, Leases, Public Speaking
Education
St. Mary's University 2005 — 2008
Bachelor of Business Administration, International Business
Lynda Cabell Lynda Cabell's USAA Experience February 1989 - May 2007
Job Retired
Industry Accounting
Experience
Kendall County Women's Shelter August 2013 - Present
Uganda Tree of Life Ministries July 2011 - Present
USAA February 1989 - May 2007
Education
St. Mary's University 1991 — 1993
Master of Business Administration (MBA)
Texas Tech University 1978 — 1980
BBA, Accounting
Kendall County Women's Shelter August 2013 - Present
Uganda Tree of Life Ministries July 2011 - Present
USAA February 1989 - May 2007
Education
St. Mary's University 1991 — 1993
Master of Business Administration (MBA)
Texas Tech University 1978 — 1980
BBA, Accounting
Judy Johnson-Kinlaw, MA, PMP Judy Johnson-Kinlaw, MA, PMP's USAA Experience July 2015 - Present
Job Enterprise Digital Lead Channel Program Manager at USAA
Industry Program Development
Experience
USAA July 2015 - Present
UnitedHealth Group, Optum Local Care Delivery of Physician Solutions Group, WellMed Medical Mgmt. April 2014 - July 2015
Care Competency (an Independent Consultancy) August 2013 - April 2014
ALAMO PMI April 2009 - September 2013
Medtronic August 2012 - July 2013
Molina Healthcare of Texas February 2010 - July 2012
Rogers Ranch Swim Board 2009 - 2012
LifeMasters Supported SelfCare March 2005 - March 2009
Home Depot Support Center, Atlanta, Georgia March 2003 - March 2005
Fairchild Dornier August 2001 - March 2003
Skills
Six Sigma, Customer Relations, Customer Service, Requirements Analysis, Program Management, Organizational Behavior, Organizational Change, Organizational..., Miller Heiman, ITIL, Scrum, Account Management, Team Building, New Business Development, Contract Negotiation, Documentation, Excel, Fundraising, Forecasting, Government, Government Contracting, Government Contracts, HTML, Healthcare, Healthcare IT, Healthcare Compliance, Journalism, Logistics, Lean Manufacturing, Lean Healthcare, Change Management, Mentoring, Lotus Notes, PowerPoint, Public Relations, Public Speaking, Qualitative Research, Quantitative Research, Risk Management, Teaching, Team Leadership, Visio, Vendor Management, Word, Windows Server, Healthcare Information..., Business Process..., Operations Management, Microsoft Word, Microsoft Excel
Education
The University of Texas at San Antonio 2008 — 2012
Master's degree, Masters of Communication with Healthcare Organization Focus, 3.8
St. Mary's University 1991 — 1995
Dual Degree BA, English and Communication Arts with a minor in Science (Pre-Med)
Judson High School
4.0
O.L.P.H.
USAA July 2015 - Present
UnitedHealth Group, Optum Local Care Delivery of Physician Solutions Group, WellMed Medical Mgmt. April 2014 - July 2015
Care Competency (an Independent Consultancy) August 2013 - April 2014
ALAMO PMI April 2009 - September 2013
Medtronic August 2012 - July 2013
Molina Healthcare of Texas February 2010 - July 2012
Rogers Ranch Swim Board 2009 - 2012
LifeMasters Supported SelfCare March 2005 - March 2009
Home Depot Support Center, Atlanta, Georgia March 2003 - March 2005
Fairchild Dornier August 2001 - March 2003
Skills
Six Sigma, Customer Relations, Customer Service, Requirements Analysis, Program Management, Organizational Behavior, Organizational Change, Organizational..., Miller Heiman, ITIL, Scrum, Account Management, Team Building, New Business Development, Contract Negotiation, Documentation, Excel, Fundraising, Forecasting, Government, Government Contracting, Government Contracts, HTML, Healthcare, Healthcare IT, Healthcare Compliance, Journalism, Logistics, Lean Manufacturing, Lean Healthcare, Change Management, Mentoring, Lotus Notes, PowerPoint, Public Relations, Public Speaking, Qualitative Research, Quantitative Research, Risk Management, Teaching, Team Leadership, Visio, Vendor Management, Word, Windows Server, Healthcare Information..., Business Process..., Operations Management, Microsoft Word, Microsoft Excel
Education
The University of Texas at San Antonio 2008 — 2012
Master's degree, Masters of Communication with Healthcare Organization Focus, 3.8
St. Mary's University 1991 — 1995
Dual Degree BA, English and Communication Arts with a minor in Science (Pre-Med)
Judson High School
4.0
O.L.P.H.
Michelle Egli Michelle Egli's USAA Experience January 1991 - July 1997
Job Educator
Industry Education Management
Experience
Comal ISD 2012 - Present
USAA, Cingular Wireless, McAllister Marine Surveying, Direct Marketing 1991 - 2015
RBCS, Inc. 2010 - 2012
Platinum Wireless, LLC 2006 - 2010
Direct Marketing Companies 2002 - 2007
Cingular Wireless (Currently AT&T Wireless) 2000 - 2002
Premier Designs, Inc. 1996 - 2000
McAllister Marine Surveying 1998 - 1998
USAA January 1991 - July 1997
Skills
Elementary Education, Event Planning, Event Management, Events Coordination, Customer Service, Customer Relations, Customer Support, Customer Satisfaction, Retail Sales, Direct Sales, Sales Operations, Employee Training, Teamwork, Team Leadership, Organization Skills, Planning
Education
University of Texas at San Antonio, Incarnate Word University, St. Mary's University, TOPP 1988 — 2012
Education Overview - Chronological Order listed below - Business, Residential Design, Education
Teacher Orientation and Preparation Program (TOPP) - Education Service Center 20 2011 — 2011
Teacher Certification, Early Childhood - 6th Grade
St. Mary's University 2002 — 2003
Residential Interior Design
University of the Incarnate Word 1993 — 1996
M.B.A. courses in Marketing, Human Resources and Accounting
The University of Texas at San Antonio 1988 — 1991
Bachelor’s Degree, Business Administration - Accounting and Information Systems
Comal ISD 2012 - Present
USAA, Cingular Wireless, McAllister Marine Surveying, Direct Marketing 1991 - 2015
RBCS, Inc. 2010 - 2012
Platinum Wireless, LLC 2006 - 2010
Direct Marketing Companies 2002 - 2007
Cingular Wireless (Currently AT&T Wireless) 2000 - 2002
Premier Designs, Inc. 1996 - 2000
McAllister Marine Surveying 1998 - 1998
USAA January 1991 - July 1997
Skills
Elementary Education, Event Planning, Event Management, Events Coordination, Customer Service, Customer Relations, Customer Support, Customer Satisfaction, Retail Sales, Direct Sales, Sales Operations, Employee Training, Teamwork, Team Leadership, Organization Skills, Planning
Education
University of Texas at San Antonio, Incarnate Word University, St. Mary's University, TOPP 1988 — 2012
Education Overview - Chronological Order listed below - Business, Residential Design, Education
Teacher Orientation and Preparation Program (TOPP) - Education Service Center 20 2011 — 2011
Teacher Certification, Early Childhood - 6th Grade
St. Mary's University 2002 — 2003
Residential Interior Design
University of the Incarnate Word 1993 — 1996
M.B.A. courses in Marketing, Human Resources and Accounting
The University of Texas at San Antonio 1988 — 1991
Bachelor’s Degree, Business Administration - Accounting and Information Systems
Robert Ortega, CPCU Robert Ortega, CPCU's USAA Experience July 1989 - Present
Job Change Management Advisor at USAA
Industry
Experience
USAA July 1989 - Present
Skills
Insurance, Financial Services, Series 7, Liability, Customer Service, Leadership, Change Management, Mutual Funds, Wealth Management, Team Building, Process Improvement, Claims Management, Strategic Planning, Property, Coaching, Management, Property & Casualty..., Call Centers
Education
University of the Incarnate Word
Masters in Organizational Development
St. Mary's University
Bachelor of Business Administration (BBA), Finance and Financial Management Services
USAA July 1989 - Present
Skills
Insurance, Financial Services, Series 7, Liability, Customer Service, Leadership, Change Management, Mutual Funds, Wealth Management, Team Building, Process Improvement, Claims Management, Strategic Planning, Property, Coaching, Management, Property & Casualty..., Call Centers
Education
University of the Incarnate Word
Masters in Organizational Development
St. Mary's University
Bachelor of Business Administration (BBA), Finance and Financial Management Services
Oya Cimen Oya Cimen's USAA Experience 1994 - Present
Job Lead Vendor Relationship Manager
Industry Financial Services
Experience
USAA 1994 - Present
Skills
Vendor Management, Process Improvement, Relationship Management, Risk Management, Leadership, Strategic Sourcing, Business Process..., Banking, Negotiation, Supply Management, Change Management, Customer Service, Insurance, Strategic Planning, Management, Program Management, Call Centers, Operations Management
Education
St. Mary's University
Master of Business Administration (M.B.A.), International Business/Trade/Commerce
USAA 1994 - Present
Skills
Vendor Management, Process Improvement, Relationship Management, Risk Management, Leadership, Strategic Sourcing, Business Process..., Banking, Negotiation, Supply Management, Change Management, Customer Service, Insurance, Strategic Planning, Management, Program Management, Call Centers, Operations Management
Education
St. Mary's University
Master of Business Administration (M.B.A.), International Business/Trade/Commerce
Lisette Guerra's USAA Experience January 2014 - Present
Job Sr. Program Integrator at USAA
Industry Financial Services
Experience
USAA January 2014 - Present
USAA June 1999 - December 2013
Skills
SDLC, Risk Management, Process Improvement, Project Management, Change Management, Requirements Gathering, Project Delivery, Agile Methodologies, PMO, PMP, Project Portfolio...
Education
St. Mary's University
Master of Science (M.S.), Management Information Systems
University of the Incarnate Word
Bachelor of Arts (BA), Management Information Systems, General
USAA January 2014 - Present
USAA June 1999 - December 2013
Skills
SDLC, Risk Management, Process Improvement, Project Management, Change Management, Requirements Gathering, Project Delivery, Agile Methodologies, PMO, PMP, Project Portfolio...
Education
St. Mary's University
Master of Science (M.S.), Management Information Systems
University of the Incarnate Word
Bachelor of Arts (BA), Management Information Systems, General
Kim Markgraf Kim Markgraf's USAA Experience May 1985 - Present
Job Assistant Vice President, Applications Development at USAA
Industry Financial Services
Experience
USAA May 1985 - Present
Skills
IT Management, IT Solutions, IT Project..., Organizational..., Business Applications, IT Operations, Agile & Waterfall..., Offshore Management, Vendor Management, IT Leadership, Applications Delivery, SDLC, IT Strategy, Portfolio Management
Education
St. Mary's University 1989 — 1992
Master of Business Administration (M.B.A.), Operations Management
The University of Texas at San Antonio 1982 — 1986
Bachelor of Science (B.S.), Mathematics and Computer Science and Systems Design
USAA May 1985 - Present
Skills
IT Management, IT Solutions, IT Project..., Organizational..., Business Applications, IT Operations, Agile & Waterfall..., Offshore Management, Vendor Management, IT Leadership, Applications Delivery, SDLC, IT Strategy, Portfolio Management
Education
St. Mary's University 1989 — 1992
Master of Business Administration (M.B.A.), Operations Management
The University of Texas at San Antonio 1982 — 1986
Bachelor of Science (B.S.), Mathematics and Computer Science and Systems Design
Tim Ungashick Tim Ungashick's USAA Experience August 2014 - Present
Job VP P&C Strategy at USAA
Industry Financial Services
Experience
USAA August 2014 - Present
USAA December 2011 - Present
USAA June 2010 - November 2011
USAA January 2010 - June 2010
USAA July 2007 - February 2010
USAA 2004 - 2007
USAA 1997 - 2004
Gen Re 1991 - 1994
Skills
Strategy, Underwriting, Insurance, Business Planning, Property & Casualty..., Risk Management, Investments, Business Transformation, Management, Program Management, Banking, Business Analysis, Business Process..., Financial Services, Portfolio Management, Process Improvement, General Insurance, Change Management, Executive Management, Actuarial Science, Pricing, Strategic Planning, Leadership, Analytics, Retirement Planning
Education
St. Mary's University 1985 — 1990
USAA August 2014 - Present
USAA December 2011 - Present
USAA June 2010 - November 2011
USAA January 2010 - June 2010
USAA July 2007 - February 2010
USAA 2004 - 2007
USAA 1997 - 2004
Gen Re 1991 - 1994
Skills
Strategy, Underwriting, Insurance, Business Planning, Property & Casualty..., Risk Management, Investments, Business Transformation, Management, Program Management, Banking, Business Analysis, Business Process..., Financial Services, Portfolio Management, Process Improvement, General Insurance, Change Management, Executive Management, Actuarial Science, Pricing, Strategic Planning, Leadership, Analytics, Retirement Planning
Education
St. Mary's University 1985 — 1990
Rolando Gaona Rolando Gaona's USAA Experience April 2010 - Present
Job SIU Case Manager at USAA
Industry Financial Services
Experience
USAA April 2010 - Present
Allstate October 1994 - April 2010
Skills
Claim, Underwriting, Fraud, Leadership, Financial Services, Insurance, Claims Management, Property & Casualty..., Liability, Casualty, General Insurance, Risk Management
Education
St. Mary's University 1989 — 1993
Bachelor of Arts (B.A.), criminal justice
USAA April 2010 - Present
Allstate October 1994 - April 2010
Skills
Claim, Underwriting, Fraud, Leadership, Financial Services, Insurance, Claims Management, Property & Casualty..., Liability, Casualty, General Insurance, Risk Management
Education
St. Mary's University 1989 — 1993
Bachelor of Arts (B.A.), criminal justice
Valerie Ramirez, PHR Valerie Ramirez, PHR's USAA Experience October 2014 - Present
Job HR Business Partner at USAA
Industry Human Resources
Experience
USAA October 2014 - Present
USAA February 2013 - October 2014
USAA December 2011 - January 2013
USAA October 2010 - May 2011
USAA June 2010 - August 2010
Skills
Employee Benefits, Insurance, Training, Process Improvement, Leadership, Analysis, Vendor Management, Human Resources, Business Process, Customer Service, Organizational...
Education
St. Mary's University 2009 — 2011
BBA, Human Resources
USAA October 2014 - Present
USAA February 2013 - October 2014
USAA December 2011 - January 2013
USAA October 2010 - May 2011
USAA June 2010 - August 2010
Skills
Employee Benefits, Insurance, Training, Process Improvement, Leadership, Analysis, Vendor Management, Human Resources, Business Process, Customer Service, Organizational...
Education
St. Mary's University 2009 — 2011
BBA, Human Resources
Patrick Pilgrim Patrick Pilgrim's USAA Experience June 2015 - Present
Job Software Developer/Integrator at USAA
Industry Information Technology and Services
Experience
USAA June 2015 - Present
USAA November 2012 - Present
Viking Land Services, LLC October 2011 - November 2012
FedEx Services August 2009 - September 2011
FedEx Office June 2008 - August 2009
FedEx Kinko's November 2006 - June 2008
FedEx Kinko's October 2004 - November 2006
Xtreme Gaming Cybercafe January 2003 - August 2004
Metrowerks June 1999 - July 2002
IBM May 1997 - June 1999
Skills
SDLC, Agile Methodologies, Software Project..., SharePoint, Resource Management, VB.NET, Java, Quality Center, Testing, Business Analysis, Requirements Gathering, Test Automation, Linux, Software Quality..., Troubleshooting
Education
University of Illinois Springfield 2014 — 2017
Master's Degree, Computer Science
University of Illinois Springfield 2011 — 2013
Bachelor of Arts (B.A.), History, 4.0
Texas State University-San Marcos 1996 — 1998
Bachelor's Degree, Computer Science
St. Mary's University 1993 — 1996
Computer Science
USAA June 2015 - Present
USAA November 2012 - Present
Viking Land Services, LLC October 2011 - November 2012
FedEx Services August 2009 - September 2011
FedEx Office June 2008 - August 2009
FedEx Kinko's November 2006 - June 2008
FedEx Kinko's October 2004 - November 2006
Xtreme Gaming Cybercafe January 2003 - August 2004
Metrowerks June 1999 - July 2002
IBM May 1997 - June 1999
Skills
SDLC, Agile Methodologies, Software Project..., SharePoint, Resource Management, VB.NET, Java, Quality Center, Testing, Business Analysis, Requirements Gathering, Test Automation, Linux, Software Quality..., Troubleshooting
Education
University of Illinois Springfield 2014 — 2017
Master's Degree, Computer Science
University of Illinois Springfield 2011 — 2013
Bachelor of Arts (B.A.), History, 4.0
Texas State University-San Marcos 1996 — 1998
Bachelor's Degree, Computer Science
St. Mary's University 1993 — 1996
Computer Science
Scott Landrum, CSM Scott Landrum, CSM's USAA Experience December 1997 - Present
Job Senior Software/systems Engineer at USAA
Industry Financial Services
Experience
USAA December 1997 - Present
USAA December 1997 - Present
Skills
Enterprise Software, Change Management, Project Management
Education
St. Mary's University 1999 — 2000
MS, Computer Information Systems
Texas State University 1996 — 1997
BBA, Computer Information Systems
The University of Texas at Arlington
USAA December 1997 - Present
USAA December 1997 - Present
Skills
Enterprise Software, Change Management, Project Management
Education
St. Mary's University 1999 — 2000
MS, Computer Information Systems
Texas State University 1996 — 1997
BBA, Computer Information Systems
The University of Texas at Arlington
Trudy Pape Trudy Pape's USAA Experience 1997 - 2006
Job REALTOR at RE/MAX Preferred
Industry Real Estate
Experience
RE/MAX Preferred September 2008 - Present
USAA 1997 - 2006
Margo's Carpets & Interiors 1991 - 1994
Education
The University of Texas at San Antonio 1992 — 1993
Business
St. Mary's University 1990 — 1991
Design
RE/MAX Preferred September 2008 - Present
USAA 1997 - 2006
Margo's Carpets & Interiors 1991 - 1994
Education
The University of Texas at San Antonio 1992 — 1993
Business
St. Mary's University 1990 — 1991
Design
Mando Peña Mando Peña's USAA Experience June 2014 - Present
Job Lead Diversity & Strategy Advisor at USAA
Industry Financial Services
Experience
USAA June 2014 - Present
USAA June 2007 - June 2014
Skills
Executive Pay, Performance Management, Incentive Programs, Deferred Compensation, Workforce Planning, Business Process..., Change Management, Strategic Planning, Process Improvement, Succession Planning, Human Resources, Talent Management, Employee Benefits, Organizational Design, PeopleSoft, Employee Engagement, Project Management Plan, Project Management, Project Delivery, Employee Relations, HRIS
Education
St. Mary's University 1985 — 1989
Bachelor of Business Administration (BBA), Accounting
Mary Carrol High School
USAA June 2014 - Present
USAA June 2007 - June 2014
Skills
Executive Pay, Performance Management, Incentive Programs, Deferred Compensation, Workforce Planning, Business Process..., Change Management, Strategic Planning, Process Improvement, Succession Planning, Human Resources, Talent Management, Employee Benefits, Organizational Design, PeopleSoft, Employee Engagement, Project Management Plan, Project Management, Project Delivery, Employee Relations, HRIS
Education
St. Mary's University 1985 — 1989
Bachelor of Business Administration (BBA), Accounting
Mary Carrol High School
Robert Cantu's USAA Experience September 2007 - September 2008
Job Recruiting Consultant
Industry Staffing and Recruiting
Experience
Accenture December 2011 - Present
SourceImpact, International May 2009 - Present
Avanade February 2010 - November 2011
Pierpoint International September 2008 - May 2009
USAA September 2007 - September 2008
USAA 2005 - 2007
Cisco Systems, Inc. 2002 - 2005
Cisco Systems, Inc. 1999 - 2002
Skills
Talent Management, Talent Acquisition, Applicant Tracking..., Technical Recruiting, Recruiting
Education
St. Mary's University
B.A., Industrial Psychology
Accenture December 2011 - Present
SourceImpact, International May 2009 - Present
Avanade February 2010 - November 2011
Pierpoint International September 2008 - May 2009
USAA September 2007 - September 2008
USAA 2005 - 2007
Cisco Systems, Inc. 2002 - 2005
Cisco Systems, Inc. 1999 - 2002
Skills
Talent Management, Talent Acquisition, Applicant Tracking..., Technical Recruiting, Recruiting
Education
St. Mary's University
B.A., Industrial Psychology
Joseph T. Almeter's USAA Experience June 2012 - Present
Job Product Management Director at USAA
Industry Financial Services
Experience
USAA June 2012 - Present
Icon Realty March 2005 - December 2012
USAA March 2010 - May 2012
USAA June 2008 - March 2010
KCI September 2006 - June 2008
AT&T June 1999 - March 2005
Education
St. Mary's University 1989 — 1994
BA, Mathematics
USAA June 2012 - Present
Icon Realty March 2005 - December 2012
USAA March 2010 - May 2012
USAA June 2008 - March 2010
KCI September 2006 - June 2008
AT&T June 1999 - March 2005
Education
St. Mary's University 1989 — 1994
BA, Mathematics
Karen Kosub's USAA Experience January 2010 - Present
Job
Industry Information Technology and Services
Experience
USAA January 2010 - Present
Wachovia, A Wells Fargo Company April 2009 - December 2009
Wachovia Bank June 2007 - October 2009
World Savings April 2006 - June 2007
H-E-B Grocery Company September 2003 - October 2005
H-E-B Grocery Company September 2002 - September 2003
H-E-B October 2001 - September 2002
USAA March 1986 - August 2001
Skills
Process Improvement, Project Management, Management, Microsoft SQL Server, Budgets, Procurement, Supply Chain, SDLC, Business Analysis, Systems Analysis, Visio, Requirements Analysis, SharePoint, Requirements Gathering, Vendor Management
Education
St. Mary's University 1985 — 2001
BAM, Management, Info Systems Mgmt
Texas A&M University
USAA January 2010 - Present
Wachovia, A Wells Fargo Company April 2009 - December 2009
Wachovia Bank June 2007 - October 2009
World Savings April 2006 - June 2007
H-E-B Grocery Company September 2003 - October 2005
H-E-B Grocery Company September 2002 - September 2003
H-E-B October 2001 - September 2002
USAA March 1986 - August 2001
Skills
Process Improvement, Project Management, Management, Microsoft SQL Server, Budgets, Procurement, Supply Chain, SDLC, Business Analysis, Systems Analysis, Visio, Requirements Analysis, SharePoint, Requirements Gathering, Vendor Management
Education
St. Mary's University 1985 — 2001
BAM, Management, Info Systems Mgmt
Texas A&M University
Michael Dubensky CFP®, CLU®'s USAA Experience December 1996 - Present
Job Senior Wealth Manager, USAA
Industry Financial Services
Experience
USAA December 1996 - Present
USAA 2003 - 2015
USAA 2003 - 2015
Education
St. Mary's University 2000 — 2003
MBA, Finance
The University of Texas at San Antonio 1994 — 1999
Bachelor of Business Administration (B.B.A.), Finance, General
USAA December 1996 - Present
USAA 2003 - 2015
USAA 2003 - 2015
Education
St. Mary's University 2000 — 2003
MBA, Finance
The University of Texas at San Antonio 1994 — 1999
Bachelor of Business Administration (B.B.A.), Finance, General
Steve Isenberg's USAA Experience November 1985 - July 2012
Job Sr. Claim Adjuster
Industry Insurance
Experience
Hochheim Prairie Farm Mutual April 2014 - Present
Money Mailer of North San Antonio July 2012 - July 2013
USAA November 1985 - July 2012
San Antonio Claims Association January 2005 - December 2007
USAA 1988 - 2007
Skills
Employee Benefits, Insurance, Property & Casualty..., Process Improvement, Customer Service, Budget
Education
St. Mary's University 1981 — 1985
Bachelor of Arts (B.A.), Public Justice
Hochheim Prairie Farm Mutual April 2014 - Present
Money Mailer of North San Antonio July 2012 - July 2013
USAA November 1985 - July 2012
San Antonio Claims Association January 2005 - December 2007
USAA 1988 - 2007
Skills
Employee Benefits, Insurance, Property & Casualty..., Process Improvement, Customer Service, Budget
Education
St. Mary's University 1981 — 1985
Bachelor of Arts (B.A.), Public Justice
Liza Correa's USAA Experience November 2007 - Present
Job Lead Marketing Campaign Planner at USAA
Industry Insurance
Experience
USAA November 2007 - Present
USAA February 2001 - October 2007
SeaWorld February 2000 - December 2000
Skills
Marketing Strategy, Direct Marketing, Marketing Communications, Cross-functional Team..., Marketing Management, Integrated Marketing, Segmentation, Analytics, Digital Marketing, Market Planning, Multi-channel Marketing
Education
St. Mary's University 2002 — 2004
MBA
St. Mary's University 1996 — 2000
BBA, Marketing
USAA November 2007 - Present
USAA February 2001 - October 2007
SeaWorld February 2000 - December 2000
Skills
Marketing Strategy, Direct Marketing, Marketing Communications, Cross-functional Team..., Marketing Management, Integrated Marketing, Segmentation, Analytics, Digital Marketing, Market Planning, Multi-channel Marketing
Education
St. Mary's University 2002 — 2004
MBA
St. Mary's University 1996 — 2000
BBA, Marketing
Martin Palmer's USAA Experience August 2007 - Present
Job Lead Security Analyst at USAA
Industry Information Technology and Services
Experience
USAA August 2007 - Present
USAA June 2005 - August 2007
USAA 2003 - 2005
USAA July 1999 - June 2003
Skills
SharePoint, Security, Information Security, IT Service Management, CISSP, Process Improvement, ITIL, IT Management, Program Management, Visio, Websphere, SDLC, Project Management, Information Security..., Integration, Microsoft SQL Server, Change Management, SQL, Enterprise Architecture, Governance, Disaster Recovery, Network Security, PMP, Vendor Management
Education
St. Mary's University 2001 — 2003
MS, Computer Information Systems
Texas A&M University 1987 — 1994
MS, Kinesiology and Computer Science
USAA August 2007 - Present
USAA June 2005 - August 2007
USAA 2003 - 2005
USAA July 1999 - June 2003
Skills
SharePoint, Security, Information Security, IT Service Management, CISSP, Process Improvement, ITIL, IT Management, Program Management, Visio, Websphere, SDLC, Project Management, Information Security..., Integration, Microsoft SQL Server, Change Management, SQL, Enterprise Architecture, Governance, Disaster Recovery, Network Security, PMP, Vendor Management
Education
St. Mary's University 2001 — 2003
MS, Computer Information Systems
Texas A&M University 1987 — 1994
MS, Kinesiology and Computer Science
Noreen Fowler's USAA Experience October 2012 - Present
Job Director, Digital Money Management at USAA
Industry Financial Services
Experience
USAA October 2012 - Present
USAA June 2010 - October 2012
USAA October 2006 - May 2010
Eagle Valley Homes/Standard Pacific Homes April 2003 - September 2006
Oberthur Gaming Technologies 1998 - 2003
Eagle Valley Homes 1994 - 1996
Skills
Advertising, Enterprise Software, Business Analysis, Leadership, Marketing, Process Improvement, Strategy, Integration, Marketing Strategy, Management, Analytics, Event Management, Strategic Planning, Web Analytics, Digital Marketing, E-commerce, Cross-functional Team..., Online Marketing, Multi-channel Marketing, User Experience
Education
St. Mary's University 1991 — 1992
MBA, Finance, Economics
The University of Texas at San Antonio 1984 — 1987
BBA, Management
USAA October 2012 - Present
USAA June 2010 - October 2012
USAA October 2006 - May 2010
Eagle Valley Homes/Standard Pacific Homes April 2003 - September 2006
Oberthur Gaming Technologies 1998 - 2003
Eagle Valley Homes 1994 - 1996
Skills
Advertising, Enterprise Software, Business Analysis, Leadership, Marketing, Process Improvement, Strategy, Integration, Marketing Strategy, Management, Analytics, Event Management, Strategic Planning, Web Analytics, Digital Marketing, E-commerce, Cross-functional Team..., Online Marketing, Multi-channel Marketing, User Experience
Education
St. Mary's University 1991 — 1992
MBA, Finance, Economics
The University of Texas at San Antonio 1984 — 1987
BBA, Management
Randall Buda's USAA Experience August 1993 - March 2007
Job Pricing/R&D Manager at Union Standard Insurance Group (A Berkley Company)
Industry Insurance
Experience
Union Standard Insurance Group (a W. R. Berkley Company) January 2013 - Present
Republic Underwriters Insurance Company April 2007 - January 2013
USAA August 1993 - March 2007
Skills
Actuarial, Insurance, Pricing, Actuarial Science, General Insurance, Underwriting, Property & Casualty...
Education
St. Mary's University 1991 — 1995
Bachelor of Business Administration (BBA), Financial Services/Risk Management
Union Standard Insurance Group (a W. R. Berkley Company) January 2013 - Present
Republic Underwriters Insurance Company April 2007 - January 2013
USAA August 1993 - March 2007
Skills
Actuarial, Insurance, Pricing, Actuarial Science, General Insurance, Underwriting, Property & Casualty...
Education
St. Mary's University 1991 — 1995
Bachelor of Business Administration (BBA), Financial Services/Risk Management
Otis Avworo's USAA Experience September 2015 - Present
Job IT Technical Manager
Industry Financial Services
Experience
USAA September 2015 - Present
USAA October 2014 - September 2015
USAA June 2003 - October 2014
Skills
SOA, SDLC, Websphere, Enterprise Architecture, Agile Methodologies, SQL, Program Management, Java Enterprise Edition, Software Development, Software Project..., Web Services, Process Improvement, Requirements Analysis, Requirements Gathering, Business Analysis, Java, DB2, Leadership, WebSphere, Databases, Vendor Management, Integration, XML, Project Management, Management, Visio, Unix, Agile Project Management, Enterprise Software, Information Technology, Strategy, Oracle, Change Management, SharePoint, Testing, Team Leadership, Business Intelligence, Business Process, Business Process..., IT Management, IT Strategy, Project Portfolio..., Analysis, Linux, JavaScript, Scrum, Microsoft SQL Server, Project Delivery, Banking, Strategic Planning
Education
St. Mary's University 2004 — 2006
MS, Management Information Systems
University of Houston 1999 — 2003
BS, Computer Science and Mathematics
USAA September 2015 - Present
USAA October 2014 - September 2015
USAA June 2003 - October 2014
Skills
SOA, SDLC, Websphere, Enterprise Architecture, Agile Methodologies, SQL, Program Management, Java Enterprise Edition, Software Development, Software Project..., Web Services, Process Improvement, Requirements Analysis, Requirements Gathering, Business Analysis, Java, DB2, Leadership, WebSphere, Databases, Vendor Management, Integration, XML, Project Management, Management, Visio, Unix, Agile Project Management, Enterprise Software, Information Technology, Strategy, Oracle, Change Management, SharePoint, Testing, Team Leadership, Business Intelligence, Business Process, Business Process..., IT Management, IT Strategy, Project Portfolio..., Analysis, Linux, JavaScript, Scrum, Microsoft SQL Server, Project Delivery, Banking, Strategic Planning
Education
St. Mary's University 2004 — 2006
MS, Management Information Systems
University of Houston 1999 — 2003
BS, Computer Science and Mathematics
Robert Luna's USAA Experience March 1999 - March 2000
Job Oracle DBA
Industry Information Technology and Services
Experience
General Dynamics Ordnance and Tactical Systems June 2012 - Present
Kinetic Concepts January 2012 - April 2012
University of Texas Health Science Center at San Antonio May 2010 - January 2012
Argo Group May 2002 - May 2010
Vignette March 2000 - May 2002
USAA March 1999 - March 2000
Kinetic Concepts 1998 - 1999
Skills
Disaster Recovery, Agile Methodologies, Oracle Applications, Software Development, AIX, Databases, Solaris, PL/SQL, Enterprise Architecture, Oracle, Unix, Business Intelligence, Database Design, SQL, Oracle E-Business Suite, SDLC, Data Modeling, Integration, Data Warehousing, Enterprise Software, Linux, Visio, Microsoft SQL Server, Oracle RAC, Database Administration, SharePoint, Unix Shell Scripting, Business Analysis, Shell Scripting, ITIL, IBM AIX
Education
St. Mary's University 1991 — 1995
Bachelor of Science, Computer Science
General Dynamics Ordnance and Tactical Systems June 2012 - Present
Kinetic Concepts January 2012 - April 2012
University of Texas Health Science Center at San Antonio May 2010 - January 2012
Argo Group May 2002 - May 2010
Vignette March 2000 - May 2002
USAA March 1999 - March 2000
Kinetic Concepts 1998 - 1999
Skills
Disaster Recovery, Agile Methodologies, Oracle Applications, Software Development, AIX, Databases, Solaris, PL/SQL, Enterprise Architecture, Oracle, Unix, Business Intelligence, Database Design, SQL, Oracle E-Business Suite, SDLC, Data Modeling, Integration, Data Warehousing, Enterprise Software, Linux, Visio, Microsoft SQL Server, Oracle RAC, Database Administration, SharePoint, Unix Shell Scripting, Business Analysis, Shell Scripting, ITIL, IBM AIX
Education
St. Mary's University 1991 — 1995
Bachelor of Science, Computer Science
Tina Harris's USAA Experience 2000 - 2005
Job Marketing Manager, Enrollment Management at St. Mary's University
Industry Marketing and Advertising
Experience
St. Mary's University October 2012 - Present
Clear Channel Media + Entertainment October 2009 - October 2012
Big Brothers Big Sisters of South Texas December 2007 - July 2009
Taco Cabana January 2006 - December 2007
USAA 2000 - 2005
St. Mary's University 1994 - 1996
Skills
Marketing Communications, Marketing, Event Planning, Event Management, Social Media, Direct Marketing, Social Media Marketing, Corporate Branding, Media Relations, Digital Marketing, Public Relations, Newsletters, Advertising, Trade Shows, Budgets, Strategic Planning, Marketing Strategy, Customer Service, Online Advertising, Media Planning, Media Buying, Radio, Advertising Sales
Education
St. Mary's University 1993 — 1996
Bachelor of Arts (B.A.), English Communication Arts
East Central High School
St. Mary's University October 2012 - Present
Clear Channel Media + Entertainment October 2009 - October 2012
Big Brothers Big Sisters of South Texas December 2007 - July 2009
Taco Cabana January 2006 - December 2007
USAA 2000 - 2005
St. Mary's University 1994 - 1996
Skills
Marketing Communications, Marketing, Event Planning, Event Management, Social Media, Direct Marketing, Social Media Marketing, Corporate Branding, Media Relations, Digital Marketing, Public Relations, Newsletters, Advertising, Trade Shows, Budgets, Strategic Planning, Marketing Strategy, Customer Service, Online Advertising, Media Planning, Media Buying, Radio, Advertising Sales
Education
St. Mary's University 1993 — 1996
Bachelor of Arts (B.A.), English Communication Arts
East Central High School
Tammy Koenig, FALU, FLMI's USAA Experience January 2011 - Present
Job Principal Underwriter at USAA
Industry Insurance
Experience
USAA January 2011 - Present
USAA December 1999 - January 2011
Skills
Life Insurance, Underwriting, Risk Management, Claim
Education
St. Mary's University 1997 — 2000
MBA, Management
University of the Incarnate Word
BBA, Management
USAA January 2011 - Present
USAA December 1999 - January 2011
Skills
Life Insurance, Underwriting, Risk Management, Claim
Education
St. Mary's University 1997 — 2000
MBA, Management
University of the Incarnate Word
BBA, Management
Paulinda Pangaldan's USAA Experience March 1998 - July 1999
Job InDatabase Analytics Architect Big Data (Netezza)
Industry Information Technology and Services
Experience
IBM 2011 - Present
Bank of America August 2009 - July 2010
Wachovia May 2008 - June 2009
United Healthcare August 2006 - February 2008
Sprint August 2000 - August 2006
SAS January 2000 - August 2000
Western Digital August 1999 - December 1999
USAA March 1998 - July 1999
Harland Clarke May 1997 - September 1997
U.S. Army - Fort Sam Houston, San Antonio, Texas January 1991 - May 1997
Skills
Database Marketing, Campaign Management, Healthcare, Telecommunications, Insurance, Netezza, SAS, Business Intelligence, Data Warehousing, Big Data, Oracle, Data Warehouse..., Databases, Data Integration, ETL, Enterprise Architecture, Data Modeling, Unix
Education
St. Mary's University 1992 — 1994
MS, Computer Information Systems
IBM 2011 - Present
Bank of America August 2009 - July 2010
Wachovia May 2008 - June 2009
United Healthcare August 2006 - February 2008
Sprint August 2000 - August 2006
SAS January 2000 - August 2000
Western Digital August 1999 - December 1999
USAA March 1998 - July 1999
Harland Clarke May 1997 - September 1997
U.S. Army - Fort Sam Houston, San Antonio, Texas January 1991 - May 1997
Skills
Database Marketing, Campaign Management, Healthcare, Telecommunications, Insurance, Netezza, SAS, Business Intelligence, Data Warehousing, Big Data, Oracle, Data Warehouse..., Databases, Data Integration, ETL, Enterprise Architecture, Data Modeling, Unix
Education
St. Mary's University 1992 — 1994
MS, Computer Information Systems
Renee Schroeder's USAA Experience April 1999 - Present
Job Assistant Vice President Application Development at USAA
Industry Information Technology and Services
Experience
USAA April 1999 - Present
USAA April 1999 - July 2010
BearingPoint Consulting KPMG 1997 - 1999
USAF Civil Service December 1992 - September 1997
Education
St. Mary's University 1986 — 1988
M.S., Engineering
Texas A&M University 1982 — 1986
B.S., Engineering
John Jay High School
High School Diploma
USAA April 1999 - Present
USAA April 1999 - July 2010
BearingPoint Consulting KPMG 1997 - 1999
USAF Civil Service December 1992 - September 1997
Education
St. Mary's University 1986 — 1988
M.S., Engineering
Texas A&M University 1982 — 1986
B.S., Engineering
John Jay High School
High School Diploma
Laura Infante's USAA Experience August 2015 - Present
Job Director of Operational Excellence at USAA
Industry Financial Services
Experience
USAA August 2015 - Present
USAA August 2008 - August 2015
USAA 2008 - 2008
USAA 2005 - 2007
USAA 2003 - 2005
Skills
Process Engineering, Strategy, Risk Management, Financial Services, Strategic Planning, Business Analysis, Program Management, Process Improvement, Banking, Cross-functional Team..., Six Sigma, Loans, Leadership, Project Portfolio..., Business Process, Business Process..., Project Management, Business Strategy, Strategic Financial..., Analytics, SDLC, Forecasting, Team Building, Management, Portfolio Management, Financial Modeling, Finance, Executive Management, Change Management, Financial Analysis, Operations Management, Credit Risk, Underwriting, Analysis, Vendor Management, Financial Risk, Claim, Team Leadership, Credit Cards
Education
St. Mary's University
BBA, Accounting
The University of Texas at San Antonio
MBA
USAA August 2015 - Present
USAA August 2008 - August 2015
USAA 2008 - 2008
USAA 2005 - 2007
USAA 2003 - 2005
Skills
Process Engineering, Strategy, Risk Management, Financial Services, Strategic Planning, Business Analysis, Program Management, Process Improvement, Banking, Cross-functional Team..., Six Sigma, Loans, Leadership, Project Portfolio..., Business Process, Business Process..., Project Management, Business Strategy, Strategic Financial..., Analytics, SDLC, Forecasting, Team Building, Management, Portfolio Management, Financial Modeling, Finance, Executive Management, Change Management, Financial Analysis, Operations Management, Credit Risk, Underwriting, Analysis, Vendor Management, Financial Risk, Claim, Team Leadership, Credit Cards
Education
St. Mary's University
BBA, Accounting
The University of Texas at San Antonio
MBA
Peter Gatica's USAA Experience November 2011 - August 2014
Job Principal Consultant at Petra Business Systems, Inc.
Industry Financial Services
Experience
Petra Business Systems, Inc. March 2015 - Present
USAA November 2011 - August 2014
USAA March 1999 - November 2011
Bexar County Information Services May 1994 - October 1997
US Navy October 1989 - March 1994
USAA August 1987 - October 1989
Skills
Data Warehousing, ETL, ETL Tools, SQL, DB2, Enterprise Architecture, SDLC, Agile Methodologies, Unix, Requirements Analysis, Websphere, SOA, Integration, Software Project..., Team Leadership, Disaster Recovery, Oracle Database, Databases, PL/SQL
Education
Embry-Riddle Aeronautical University 1993 — 1993
Information Systems Management
St. Mary's University 1982 — 1987
Bachelor's Degree, Computer Systems Management
Petra Business Systems, Inc. March 2015 - Present
USAA November 2011 - August 2014
USAA March 1999 - November 2011
Bexar County Information Services May 1994 - October 1997
US Navy October 1989 - March 1994
USAA August 1987 - October 1989
Skills
Data Warehousing, ETL, ETL Tools, SQL, DB2, Enterprise Architecture, SDLC, Agile Methodologies, Unix, Requirements Analysis, Websphere, SOA, Integration, Software Project..., Team Leadership, Disaster Recovery, Oracle Database, Databases, PL/SQL
Education
Embry-Riddle Aeronautical University 1993 — 1993
Information Systems Management
St. Mary's University 1982 — 1987
Bachelor's Degree, Computer Systems Management
Julie Kohler's USAA Experience July 1987 - Present
Job Experienced Senior IT Auditor with over 20 years in audit positions
Industry Insurance
Experience
USAA July 1987 - Present
NBC Bank February 1985 - July 1987
Skills
Auditing, Enterprise Risk..., IT Audit, Financial Analysis, Risk Management, Financial Risk, Internal Audit, Security, Sarbanes-Oxley Act, Internal Controls, CISA, Risk Assessment, Governance, Information Security..., Business Continuity, Business Process..., Customer Engagement, Technically Competent, Technically Astute, Hair Styling
Education
St. Mary's University 1980 — 1984
BA, Computer Science
USAA July 1987 - Present
NBC Bank February 1985 - July 1987
Skills
Auditing, Enterprise Risk..., IT Audit, Financial Analysis, Risk Management, Financial Risk, Internal Audit, Security, Sarbanes-Oxley Act, Internal Controls, CISA, Risk Assessment, Governance, Information Security..., Business Continuity, Business Process..., Customer Engagement, Technically Competent, Technically Astute, Hair Styling
Education
St. Mary's University 1980 — 1984
BA, Computer Science
Sylvia Gatti's USAA Experience February 2007 - Present
Job Internal Audit at USAA
Industry Accounting
Experience
USAA February 2007 - Present
USAA February 2001 - February 2007
Education
St. Mary's University 2000 — 2004
Master of Business Administration (M.B.A.), Business Administration and Management, General
St. Mary's University 1994 — 1998
Bachelor's Degree, Accounting
USAA February 2007 - Present
USAA February 2001 - February 2007
Education
St. Mary's University 2000 — 2004
Master of Business Administration (M.B.A.), Business Administration and Management, General
St. Mary's University 1994 — 1998
Bachelor's Degree, Accounting
Susie B. Salazar's USAA Experience December 2002 - March 2003
Job Sr. Executive Assistant at St. Mary's University
Industry Higher Education
Experience
St. Mary's University June 2004 - Present
Texas Comptroller of Public Accounts April 2003 - June 2004
USAA December 2002 - March 2003
Skills
Leadership, Higher Education, Administrative..., Community Outreach, Event Planning, Human Resources, Non-profits, Nonprofits, Microsoft Office, Research, Volunteer Management, Public Speaking, Program Development, Fundraising, Public Relations, Strategic Planning, Leadership Development, Social Media, Editing, Customer Service
Education
St. Mary's University
Masters, Public Administration
St. Mary’s University
Masters of Art, Public Administration
The University of Texas at San Antonio
Bachelor's degree, Public Administration
University of Texas
Bachelor of Art, Political Science
St. Mary's University June 2004 - Present
Texas Comptroller of Public Accounts April 2003 - June 2004
USAA December 2002 - March 2003
Skills
Leadership, Higher Education, Administrative..., Community Outreach, Event Planning, Human Resources, Non-profits, Nonprofits, Microsoft Office, Research, Volunteer Management, Public Speaking, Program Development, Fundraising, Public Relations, Strategic Planning, Leadership Development, Social Media, Editing, Customer Service
Education
St. Mary's University
Masters, Public Administration
St. Mary’s University
Masters of Art, Public Administration
The University of Texas at San Antonio
Bachelor's degree, Public Administration
University of Texas
Bachelor of Art, Political Science
Tom Engelbrecht's USAA Experience February 2000 - Present
Job Contract Advisor at USAA
Industry Financial Services
Experience
USAA February 2000 - Present
USAA 1998 - 2000
USAA 1981 - 1990
Skills
Budgets, Risk Management, Management, Contract Management, Insurance, Vendor Management, Process Improvement, Strategic Financial..., Business Process..., Contract Negotiation, Telecommunications, Team Leadership, Program Management, Strategic Planning, Analysis, Project Management, Change Management, Negotiation
Education
St. Mary's University 1971 — 1976
BBA, Business
St. Mary's University
USAA February 2000 - Present
USAA 1998 - 2000
USAA 1981 - 1990
Skills
Budgets, Risk Management, Management, Contract Management, Insurance, Vendor Management, Process Improvement, Strategic Financial..., Business Process..., Contract Negotiation, Telecommunications, Team Leadership, Program Management, Strategic Planning, Analysis, Project Management, Change Management, Negotiation
Education
St. Mary's University 1971 — 1976
BBA, Business
St. Mary's University
Matt Ecker's USAA Experience September 2007 - March 2012
Job Project Manager
Industry Restaurants
Experience
Hockenbergs Equipment & Supply September 2015 - Present
Werner Enterprises October 2013 - Present
Werner Enterprises July 2014 - 2015
USAA September 2007 - March 2012
Skills
Financial Analysis, Investments, Process Improvement
Education
St. Mary's University
Hockenbergs Equipment & Supply September 2015 - Present
Werner Enterprises October 2013 - Present
Werner Enterprises July 2014 - 2015
USAA September 2007 - March 2012
Skills
Financial Analysis, Investments, Process Improvement
Education
St. Mary's University
Rolly Elizalde's USAA Experience April 2010 - Present
Job Compensation Advisor at USAA
Industry Financial Services
Experience
USAA April 2010 - Present
Education
St. Mary's University
Master of Business Administration (MBA), Business Administration and Management, General
St. Mary's University 1994 — 1998
Bachelor of Business Administration (BBA), Corporate Finance
USAA April 2010 - Present
Education
St. Mary's University
Master of Business Administration (MBA), Business Administration and Management, General
St. Mary's University 1994 — 1998
Bachelor of Business Administration (BBA), Corporate Finance
Roderick Wright Jr's USAA Experience May 2000 - Present
Job Executive Director, GRC Audit Services
Industry Financial Services
Experience
USAA May 2000 - Present
Central Catholic High School August 1994 - May 2000
Martinez & Mendoza September 1993 - April 1994
Ernst & Young August 1991 - August 1993
Skills
Auditing, Internal Audit, Enterprise Risk..., Internal Controls, IT Audit, Accounting, Risk Management, CISA, Governance, Operational Risk..., Operational Risk, GAAP, CPA, External Audit, Financial Accounting, Financial Audits
Education
St. Mary's University 1995 — 2001
Master of Arts (M.A.), Systematic Theology
St. Mary's University 1987 — 1991
Bachelor of Business Administration (BBA), Accounting
St. Mary's University 1987 — 1991
Bachelor of Business Administration (B.B.A.), Accounting
USAA May 2000 - Present
Central Catholic High School August 1994 - May 2000
Martinez & Mendoza September 1993 - April 1994
Ernst & Young August 1991 - August 1993
Skills
Auditing, Internal Audit, Enterprise Risk..., Internal Controls, IT Audit, Accounting, Risk Management, CISA, Governance, Operational Risk..., Operational Risk, GAAP, CPA, External Audit, Financial Accounting, Financial Audits
Education
St. Mary's University 1995 — 2001
Master of Arts (M.A.), Systematic Theology
St. Mary's University 1987 — 1991
Bachelor of Business Administration (BBA), Accounting
St. Mary's University 1987 — 1991
Bachelor of Business Administration (B.B.A.), Accounting
Terry Ficello-Figueroa's USAA Experience 1998 - 2000
Job Compliance Officer at U.S. Dept. of Labor
Industry Government Administration
Experience
U.S. Department of Labor June 2003 - Present
Washington Mutual Card Services (previously Providian Financial) 2001 - 2002
AT&T 2000 - 2001
USAA 1998 - 2000
Security Service Federal Credit Union 1997 - 1998
Southwest Research Institute 1986 - 1997
Skills
Policy, Management, Investigation, Auditing, Public Speaking, Customer Service, Microsoft Office, Training, Government, Microsoft Word
Education
EEO/Diversity Education and Training 2004 — 2015
Professional Training 1991 — 2014
The University of Dallas 2005 — 2008
MBA, HR Management
St. Mary's University 1998 — 2002
BBA, Management Information Systems
U.S. Department of Labor June 2003 - Present
Washington Mutual Card Services (previously Providian Financial) 2001 - 2002
AT&T 2000 - 2001
USAA 1998 - 2000
Security Service Federal Credit Union 1997 - 1998
Southwest Research Institute 1986 - 1997
Skills
Policy, Management, Investigation, Auditing, Public Speaking, Customer Service, Microsoft Office, Training, Government, Microsoft Word
Education
EEO/Diversity Education and Training 2004 — 2015
Professional Training 1991 — 2014
The University of Dallas 2005 — 2008
MBA, HR Management
St. Mary's University 1998 — 2002
BBA, Management Information Systems
Robert Burkholder, CPA, MBA, AIAF's USAA Experience February 1983 - February 2003
Job Marketing, Sales & Financial analysis executive with a proven record of driving performance
Industry Management Consulting
Experience
R-Powered Consulting March 2013 - Present
The Scooter Store January 2008 - March 2013
The Scooter Store April 2006 - January 2008
The Scooter Store March 2003 - April 2006
USAA February 1983 - February 2003
Skills
Strategy, Analytics, Financial Analysis, Forecasting, Business Process..., Direct Marketing, Strategic Planning, Analysis, Segmentation, Process Improvement, Sales Operations, Management Consulting, Business Analysis, Marketing Strategy, Team Building, Budgets, Financial Modeling, Marketing Research, Business Strategy, Enterprise Software, Performance Management, Cross-functional Team..., Sales, Competitive Intelligence, Business Development, Sales Process, Leadership, Finance, Marketing, Data Analysis, Vendor Management, Team Leadership, Business Planning, Executive Management, Balanced Scorecard, Business Intelligence, Benchmarking, P&L Management, Market Research, Market Analysis, Competitive Analysis, CRM, Management, Corporate Finance, Strategy Development, Operational Planning, Project Management
Education
St. Mary's University 2000 — 2002
MBA, Finance
St. Mary's University 1981 — 1984
BBA, Accounting
R-Powered Consulting March 2013 - Present
The Scooter Store January 2008 - March 2013
The Scooter Store April 2006 - January 2008
The Scooter Store March 2003 - April 2006
USAA February 1983 - February 2003
Skills
Strategy, Analytics, Financial Analysis, Forecasting, Business Process..., Direct Marketing, Strategic Planning, Analysis, Segmentation, Process Improvement, Sales Operations, Management Consulting, Business Analysis, Marketing Strategy, Team Building, Budgets, Financial Modeling, Marketing Research, Business Strategy, Enterprise Software, Performance Management, Cross-functional Team..., Sales, Competitive Intelligence, Business Development, Sales Process, Leadership, Finance, Marketing, Data Analysis, Vendor Management, Team Leadership, Business Planning, Executive Management, Balanced Scorecard, Business Intelligence, Benchmarking, P&L Management, Market Research, Market Analysis, Competitive Analysis, CRM, Management, Corporate Finance, Strategy Development, Operational Planning, Project Management
Education
St. Mary's University 2000 — 2002
MBA, Finance
St. Mary's University 1981 — 1984
BBA, Accounting
Valerie Ceciliano's USAA Experience August 1999 - Present
Job Realtor at RE/MAX North San Antonio
Industry Real Estate
Experience
RE/MAX North San Antonio January 2012 - Present
USAA August 1999 - Present
Keller Williams Realty May 2007 - December 2011
Skills
Short Sales, Sellers, Buyer Representation, Listings, Single Family Homes, First Time Home Buyers, Investment Properties, Sales Process, Commercial Real Estate, Residential Homes, Property, Real Estate Transactions, Mortgage Lending, Referrals, Relocation, Loan Origination, Investors, Mortgage Banking, REO, Purchasing, Foreclosures, Real Estate
Education
St. Mary's University 2011 — 2016
Master of Science (MS), Computer and Information Systems Security/Information Assurance
University of the Incarnate Word 2005 — 2009
BBA, IS, A
RE/MAX North San Antonio January 2012 - Present
USAA August 1999 - Present
Keller Williams Realty May 2007 - December 2011
Skills
Short Sales, Sellers, Buyer Representation, Listings, Single Family Homes, First Time Home Buyers, Investment Properties, Sales Process, Commercial Real Estate, Residential Homes, Property, Real Estate Transactions, Mortgage Lending, Referrals, Relocation, Loan Origination, Investors, Mortgage Banking, REO, Purchasing, Foreclosures, Real Estate
Education
St. Mary's University 2011 — 2016
Master of Science (MS), Computer and Information Systems Security/Information Assurance
University of the Incarnate Word 2005 — 2009
BBA, IS, A
Larkin Fields's USAA Experience December 2002 - September 2004
Job Vice President, Regulatory Financial Reporting at TIAACREF
Industry Financial Services
Experience
TIAA-CREF August 2015 - Present
TIAA-CREF December 2007 - August 2015
Resources Global Professionals 2006 - 2007
USAA December 2002 - September 2004
USAA Life Insurance Company 1999 - 2002
USAA Life Insurance Company 1995 - 1999
USAA Life Insurance Company 1982 - 1995
Skills
Accounting, Insurance, Budgets, Risk Management, Strategic Financial..., Investments, Financial Services, Payroll, Leadership, Securities, Financial Planning, Management, Finance, Executive Management, Financial Analysis, Process Improvement, Business Process..., Program Management, Strategy, Change Management, Vendor Management, Marketing Communications, Internal Controls, Internal Audit
Education
St. Mary's University 1987 — 1990
MBA
Virginia Polytechnic Institute and State University - Pamplin College of Business 1972 — 1976
BS, Accounting
TIAA-CREF August 2015 - Present
TIAA-CREF December 2007 - August 2015
Resources Global Professionals 2006 - 2007
USAA December 2002 - September 2004
USAA Life Insurance Company 1999 - 2002
USAA Life Insurance Company 1995 - 1999
USAA Life Insurance Company 1982 - 1995
Skills
Accounting, Insurance, Budgets, Risk Management, Strategic Financial..., Investments, Financial Services, Payroll, Leadership, Securities, Financial Planning, Management, Finance, Executive Management, Financial Analysis, Process Improvement, Business Process..., Program Management, Strategy, Change Management, Vendor Management, Marketing Communications, Internal Controls, Internal Audit
Education
St. Mary's University 1987 — 1990
MBA
Virginia Polytechnic Institute and State University - Pamplin College of Business 1972 — 1976
BS, Accounting
Magdalena Santos's USAA Experience April 2001 - September 2002
Job National Sr. Project Director / Director of Business Outreach at AVANCE, Inc.
Industry Information Technology and Services
Experience
AVANCE July 2010 - Present
Tesoro March 2008 - November 2008
Tek Systems July 2007 - March 2008
City of San Antonio April 2005 - July 2007
City of San Antonio January 2004 - March 2005
Dr. Juarez, M.D. - Internal Medicine May 2003 - January 2004
USAA April 2001 - September 2002
USAA March 1998 - March 2001
USAA March 1988 - March 2001
USAA February 1995 - March 1998
Skills
Medical Billing, Project Management, Change Management, Team Building, Business Process, Non-profits, Program Management, PMP, Process Improvement, Business Process..., Business Analysis, Vendor Management, Policy, PMO, Software Project..., ITIL, Nonprofits, IT Management, Requirements Analysis, IT Strategy, Management, Project Planning, Strategy, Analysis, ERP, Training, Quality Assurance, Strategic Planning, Budgets, Recruiting, Testing, SAP, Human Resources, Resource Management, Visio, Project Portfolio..., SDLC, Project Delivery, Governance, Enterprise Software, Software Documentation, Requirements Gathering
Education
St. Mary's University 1994 — 1997
MBA, Human Resources and Ethics
St. Mary's University 1985 — 1988
MS, Computer Information Systems
The University of Texas at San Antonio 1981 — 1983
BBA, Business Data Systems and Accounting
AVANCE July 2010 - Present
Tesoro March 2008 - November 2008
Tek Systems July 2007 - March 2008
City of San Antonio April 2005 - July 2007
City of San Antonio January 2004 - March 2005
Dr. Juarez, M.D. - Internal Medicine May 2003 - January 2004
USAA April 2001 - September 2002
USAA March 1998 - March 2001
USAA March 1988 - March 2001
USAA February 1995 - March 1998
Skills
Medical Billing, Project Management, Change Management, Team Building, Business Process, Non-profits, Program Management, PMP, Process Improvement, Business Process..., Business Analysis, Vendor Management, Policy, PMO, Software Project..., ITIL, Nonprofits, IT Management, Requirements Analysis, IT Strategy, Management, Project Planning, Strategy, Analysis, ERP, Training, Quality Assurance, Strategic Planning, Budgets, Recruiting, Testing, SAP, Human Resources, Resource Management, Visio, Project Portfolio..., SDLC, Project Delivery, Governance, Enterprise Software, Software Documentation, Requirements Gathering
Education
St. Mary's University 1994 — 1997
MBA, Human Resources and Ethics
St. Mary's University 1985 — 1988
MS, Computer Information Systems
The University of Texas at San Antonio 1981 — 1983
BBA, Business Data Systems and Accounting
Sandy Lengel's USAA Experience 1982 - 2005
Job Manager Clinical Applications at Methodist Healthcare System
Industry Information Technology and Services
Experience
Methodist Healthcare System October 2009 - Present
Capital Group April 2006 - June 2009
USAA 1982 - 2005
USAA Federal Savings Bank 1993 - 1998
Education
St. Mary's University
MBA, Finance
University of Kentucky
BS, Mathematics
Methodist Healthcare System October 2009 - Present
Capital Group April 2006 - June 2009
USAA 1982 - 2005
USAA Federal Savings Bank 1993 - 1998
Education
St. Mary's University
MBA, Finance
University of Kentucky
BS, Mathematics
Mitch Andry's USAA Experience April 2010 - Present
Job Training Evaluation and Process Technologies at USAA
Industry Financial Services
Experience
USAA April 2010 - Present
Skills
Insurance, Change Management, Process Improvement, Business Process..., Call Centers, Program Management, Risk Management, Vendor Management, SDLC, Analysis, Business Process, Visio, SharePoint, Software Documentation, Team Building
Education
St. Mary's University
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
USAA April 2010 - Present
Skills
Insurance, Change Management, Process Improvement, Business Process..., Call Centers, Program Management, Risk Management, Vendor Management, SDLC, Analysis, Business Process, Visio, SharePoint, Software Documentation, Team Building
Education
St. Mary's University
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
Lisa Vara's USAA Experience May 2013 - Present
Job Compensation Advisor at USAA
Industry Financial Services
Experience
USAA May 2013 - Present
Southwest Research Institute June 1987 - April 2013
Skills
Salary Administration, Affirmative Action, Crystal Reports, HRIS, Process Improvement, Strategic Planning, Compensation, Human Resources, Program Management, Onboarding
Education
University of the Incarnate Word
BBA, Information Systems
St. Mary's University
USAA May 2013 - Present
Southwest Research Institute June 1987 - April 2013
Skills
Salary Administration, Affirmative Action, Crystal Reports, HRIS, Process Improvement, Strategic Planning, Compensation, Human Resources, Program Management, Onboarding
Education
University of the Incarnate Word
BBA, Information Systems
St. Mary's University
Phillip Zerda's USAA Experience June 1997 - August 2005
Job Computer Software Professional
Industry Computer Software
Experience
Pearson Education March 2011 - November 2013
Employment Choice Inc August 2008 - April 2009
AZ Department of Transportation November 2006 - May 2007
USAA June 1997 - August 2005
Skills
ADO.NET, COBOL, PL1, DB2, IMS DB/DC, JCL, VSAM, Easytrieve, SAS, TSO, FileAid, Lotus Notes, SQL, REXX, IDEAL, Natural, Quality Assurance, PL/1
Education
St. Mary's University 1999 — 2002
MBA
The University of Texas at San Antonio 1983 — 1994
Bachelor of Business Administration (BBA), Informaton Systems
Pearson Education March 2011 - November 2013
Employment Choice Inc August 2008 - April 2009
AZ Department of Transportation November 2006 - May 2007
USAA June 1997 - August 2005
Skills
ADO.NET, COBOL, PL1, DB2, IMS DB/DC, JCL, VSAM, Easytrieve, SAS, TSO, FileAid, Lotus Notes, SQL, REXX, IDEAL, Natural, Quality Assurance, PL/1
Education
St. Mary's University 1999 — 2002
MBA
The University of Texas at San Antonio 1983 — 1994
Bachelor of Business Administration (BBA), Informaton Systems
Marian Bownds's USAA Experience 1999 - 2003
Job Assistant to the AVP Military Health Institute
Industry Education Management
Experience
Military Health Institute March 2015 - Present
UT Health Science Center San Antonio October 2014 - Present
UT Health Science Center October 2012 - October 2014
UTSA April 2009 - October 2012
USAA 1999 - 2003
USAA 1990 - 1998
USAA 1984 - 1989
USAA 1979 - 1983
Skills
Fundraising, Equities analysis, Insurance, Corporate research, Corporate planning, Competition analysis, Development, Community Outreach, Strategic Planning, Competitive Analysis, Research, Corporate Research, Equities, Grant Writing, Analysis, Nonprofits, Strategy, Data Analysis, Market Research, Proposal Writing, Budgets, Public Policy, SPSS, Financial Modeling, Public Speaking, Event Planning, Leadership, Public Relations
Education
St. Mary's University
MBA, Economics, Finance
Military Health Institute March 2015 - Present
UT Health Science Center San Antonio October 2014 - Present
UT Health Science Center October 2012 - October 2014
UTSA April 2009 - October 2012
USAA 1999 - 2003
USAA 1990 - 1998
USAA 1984 - 1989
USAA 1979 - 1983
Skills
Fundraising, Equities analysis, Insurance, Corporate research, Corporate planning, Competition analysis, Development, Community Outreach, Strategic Planning, Competitive Analysis, Research, Corporate Research, Equities, Grant Writing, Analysis, Nonprofits, Strategy, Data Analysis, Market Research, Proposal Writing, Budgets, Public Policy, SPSS, Financial Modeling, Public Speaking, Event Planning, Leadership, Public Relations
Education
St. Mary's University
MBA, Economics, Finance
Lisa Acosta's USAA Experience January 1994 - November 2002
Job Associate Accountant Accounts Payable for Pembroke, Wales Refinery at Valero Energy Corporation
Industry Accounting
Experience
Valero Energy Corporation October 2013 - Present
Valero Energy Corporation May 2012 - October 2013
Kraft Foods October 2011 - May 2012
Tesoro October 2010 - December 2010
Volunteer Income Tax Assistance January 2010 - March 2010
Alliance Bernstein August 2004 - August 2007
Allstate Financial Services November 2003 - August 2004
Compass Bank March 2003 - November 2003
USAA January 1994 - November 2002
Skills
Time Management, Account Reconciliation, Customer Service, Invoicing, SAP, Accounts Payable, Accounting, Internal Audit, Finance, Leadership
Education
The University of Texas at San Antonio 2007 — 2009
B.B.A., Accounting
St. Mary's University 1988 — 1990
M.B.A., Multinational Management
The University of Texas at San Antonio 1982 — 1987
B.B.A., Management
Valero Energy Corporation October 2013 - Present
Valero Energy Corporation May 2012 - October 2013
Kraft Foods October 2011 - May 2012
Tesoro October 2010 - December 2010
Volunteer Income Tax Assistance January 2010 - March 2010
Alliance Bernstein August 2004 - August 2007
Allstate Financial Services November 2003 - August 2004
Compass Bank March 2003 - November 2003
USAA January 1994 - November 2002
Skills
Time Management, Account Reconciliation, Customer Service, Invoicing, SAP, Accounts Payable, Accounting, Internal Audit, Finance, Leadership
Education
The University of Texas at San Antonio 2007 — 2009
B.B.A., Accounting
St. Mary's University 1988 — 1990
M.B.A., Multinational Management
The University of Texas at San Antonio 1982 — 1987
B.B.A., Management
Kristin Hosack's USAA Experience June 2012 - Present
Job Trust Operations Manager at USAA
Industry Financial Services
Experience
USAA June 2012 - Present
USAA March 2010 - June 2012
USAA May 2007 - March 2010
Citigroup August 2006 - April 2007
Citigroup June 2000 - August 2006
Skills
Financial Risk, Internal Controls, Investments, Financial Planning, Risk Management, Financial Services, Process Improvement, Banking, Leadership, Analysis, Credit
Education
St. Mary's University 1997 — 1999
Master's, International Conflict Resolution
St. Mary's University School of Law 1994 — 1997
Juris Doctor, Law
University of the Incarnate Word 1990 — 1994
B.A., Political Science
USAA June 2012 - Present
USAA March 2010 - June 2012
USAA May 2007 - March 2010
Citigroup August 2006 - April 2007
Citigroup June 2000 - August 2006
Skills
Financial Risk, Internal Controls, Investments, Financial Planning, Risk Management, Financial Services, Process Improvement, Banking, Leadership, Analysis, Credit
Education
St. Mary's University 1997 — 1999
Master's, International Conflict Resolution
St. Mary's University School of Law 1994 — 1997
Juris Doctor, Law
University of the Incarnate Word 1990 — 1994
B.A., Political Science
Katie Isenberg's USAA Experience 2000 - 2002
Job Legal Operations Administrator at KCI Medical
Industry Medical Devices
Experience
KCI Medical October 2008 - Present
Kinetic Concepts 2008 - Present
AT&T February 2007 - October 2008
USAA 2000 - 2002
Skills
Process Improvement, Cross-functional Team..., Healthcare
Education
St. Mary's University
Bachelor of Arts (B.A.), Public Justice
KCI Medical October 2008 - Present
Kinetic Concepts 2008 - Present
AT&T February 2007 - October 2008
USAA 2000 - 2002
Skills
Process Improvement, Cross-functional Team..., Healthcare
Education
St. Mary's University
Bachelor of Arts (B.A.), Public Justice
Patricia Rosas's USAA Experience June 1986 - Present
Job Information Architect at USAA
Industry Financial Services
Experience
USAA June 1986 - Present
USAA June 1986 - September 2011
Education
University of Arkansas at Little Rock 2008 — 2010
MS, Information Quality
St. Mary's University 1983 — 1986
Bachelor of Arts, Computer Science and Applied Statistics
USAA June 1986 - Present
USAA June 1986 - September 2011
Education
University of Arkansas at Little Rock 2008 — 2010
MS, Information Quality
St. Mary's University 1983 — 1986
Bachelor of Arts, Computer Science and Applied Statistics
randy garner's USAA Experience March 2013 - Present
Job Claims Examiner at USAA
Industry Financial Services
Experience
USAA March 2013 - Present
USAA February 2012 - March 2013
USAA April 2005 - February 2012
Skills
Leadership Development, Insurance, Leadership, Claims Management, Program Management, Customer Service, Operations Management, Analysis, Risk Management, Underwriting, Financial Risk, Process Improvement, Financial Analysis, Microsoft Excel, Property & Casualty...
Education
St. Mary's University 1997 — 2001
Master of Business Administration (MBA)
The University of Texas at San Antonio 1978 — 1982
Bachelor of Business Administration (BBA)
USAA March 2013 - Present
USAA February 2012 - March 2013
USAA April 2005 - February 2012
Skills
Leadership Development, Insurance, Leadership, Claims Management, Program Management, Customer Service, Operations Management, Analysis, Risk Management, Underwriting, Financial Risk, Process Improvement, Financial Analysis, Microsoft Excel, Property & Casualty...
Education
St. Mary's University 1997 — 2001
Master of Business Administration (MBA)
The University of Texas at San Antonio 1978 — 1982
Bachelor of Business Administration (BBA)
Karole Friemann's USAA Experience 1976 - 1993
Job Retired at Home
Industry Market Research
Experience
Retired in Branson May 2009 - Present
Market Research Project Management, Inc June 2006 - December 2009
Bank of America November 2003 - May 2006
Market Research Project Management, Inc April 2000 - October 2003
Cigna July 1996 - March 2000
Bronner Slossberg Humphrey January 1995 - June 1996
Culver marketing Group January 1994 - December 1994
USAA 1976 - 1993
USAA April 1970 - May 1972
United States Air Force July 1966 - March 1970
Education
The University of Texas at Austin 1972 — 1975
ABD, Operations Research & Statistics/Mechanical Engineering, 4.0
St. Mary's University 1968 — 1970
Master of Science (MS), Operations Research & Statistics/Industrial Engineering, 4.0
State University of New York at Albany 1962 — 1966
Bachelor's Degree, Mathematics/Physics
Retired in Branson May 2009 - Present
Market Research Project Management, Inc June 2006 - December 2009
Bank of America November 2003 - May 2006
Market Research Project Management, Inc April 2000 - October 2003
Cigna July 1996 - March 2000
Bronner Slossberg Humphrey January 1995 - June 1996
Culver marketing Group January 1994 - December 1994
USAA 1976 - 1993
USAA April 1970 - May 1972
United States Air Force July 1966 - March 1970
Education
The University of Texas at Austin 1972 — 1975
ABD, Operations Research & Statistics/Mechanical Engineering, 4.0
St. Mary's University 1968 — 1970
Master of Science (MS), Operations Research & Statistics/Industrial Engineering, 4.0
State University of New York at Albany 1962 — 1966
Bachelor's Degree, Mathematics/Physics
Sylvan Gomez's USAA Experience December 2013 - Present
Job Investments professional
Industry Financial Services
Experience
USAA December 2013 - Present
n/a March 2000 - October 2014
Skills
Series 7, Equities, Investments, Mutual Funds, Trading, Fixed Income, Bloomberg, Securities, Team Leadership, Asset Management, Sales
Education
St. Mary's University 1993 — 1999
Political science back, Political Science and Government
USAA December 2013 - Present
n/a March 2000 - October 2014
Skills
Series 7, Equities, Investments, Mutual Funds, Trading, Fixed Income, Bloomberg, Securities, Team Leadership, Asset Management, Sales
Education
St. Mary's University 1993 — 1999
Political science back, Political Science and Government
Sonia DeGuelle's USAA Experience January 1989 - Present
Job Business Support Analyst at USAA
Industry Financial Services
Experience
USAA January 1989 - Present
Skills
Microsoft Word, Microsoft Office, PowerPoint, Customer Service, System Administration, Executive Support, Medical Assisting, Process Improvement..., Executive Presentation..., Reporting & Analysis, Quality Assurance, Internal Communications, Employee Training, Space planning, Space Management
Education
St. Mary's University
University of the Incarnate Word
USAA January 1989 - Present
Skills
Microsoft Word, Microsoft Office, PowerPoint, Customer Service, System Administration, Executive Support, Medical Assisting, Process Improvement..., Executive Presentation..., Reporting & Analysis, Quality Assurance, Internal Communications, Employee Training, Space planning, Space Management
Education
St. Mary's University
University of the Incarnate Word
Morris James's USAA Experience September 1984 - Present
Job Manager at USAA
Industry Financial Services
Experience
USAA September 1984 - Present
Hartford Ins April 1982 - September 1984
Education
St. Mary's University 1977 — 1982
Bachelor's Degree, Business Administration and Management, General, B
USAA September 1984 - Present
Hartford Ins April 1982 - September 1984
Education
St. Mary's University 1977 — 1982
Bachelor's Degree, Business Administration and Management, General, B
Patrick Cosgrove's USAA Experience 1992 - 1999
Job Senior Director at Teacher Retirement System of Texas
Industry Government Administration
Experience
Teacher Retirement System of Texas March 1999 - Present
USAA 1992 - 1999
Education
St. Mary's University 1994 — 1996
MBA
Texas A&M University 1987 — 1992
Bachelor of Science (BS), Economics
Teacher Retirement System of Texas March 1999 - Present
USAA 1992 - 1999
Education
St. Mary's University 1994 — 1996
MBA
Texas A&M University 1987 — 1992
Bachelor of Science (BS), Economics
Rose Eakin's USAA Experience August 1983 - September 2002
Job Sr Financial Analysts at Harland Clarke
Industry Financial Services
Experience
Harland Clarke Contract SpecialistSouthwest Research InstituteJanuary 2003 - September 2003
USAA August 1983 - September 2002
Education
University of the Incarnate Word 1992 — 1995
Masters of Business Administration
St. Mary's University 1979 — 1983
Bachelor of Business Administration with concentration in Accounting
Harland Clarke Contract SpecialistSouthwest Research InstituteJanuary 2003 - September 2003
USAA August 1983 - September 2002
Education
University of the Incarnate Word 1992 — 1995
Masters of Business Administration
St. Mary's University 1979 — 1983
Bachelor of Business Administration with concentration in Accounting
Paul Canales's USAA Experience December 1989 - August 2001
Job Staffing Executive at Accountemps / Robert Half Int.
Industry Human Resources
Experience
Accountemps 2013 - Present
GlobalSCAPE, Inc. August 2011 - June 2013
EmbroidMe October 2007 - May 2010
Clear Channel Radio May 2003 - September 2007
USAA December 1989 - August 2001
Skills
Analytics, Small Business, Consulting, HR Consulting, Lead Generation, New Business Development, Outsourcing, Project Management, Strategic Planning, Quality Assurance, Sports, Strategic Partnerships, Vendor Management, Corporate Finance, Accounting
Education
St. Mary's University 1984 — 1988
Bachelor of Business Administration (B.B.A.), Accounting
Accountemps 2013 - Present
GlobalSCAPE, Inc. August 2011 - June 2013
EmbroidMe October 2007 - May 2010
Clear Channel Radio May 2003 - September 2007
USAA December 1989 - August 2001
Skills
Analytics, Small Business, Consulting, HR Consulting, Lead Generation, New Business Development, Outsourcing, Project Management, Strategic Planning, Quality Assurance, Sports, Strategic Partnerships, Vendor Management, Corporate Finance, Accounting
Education
St. Mary's University 1984 — 1988
Bachelor of Business Administration (B.B.A.), Accounting
Patricia Tovar's USAA Experience
Job Sr. Business Analyst at USAA
Industry Financial Services
Experience
USAA
Skills
Spanish, Project Management, Business Analysis, Management, Process Improvement, Risk Management, Banking, SDLC
Education
St. Mary's University
Master of Business Administration (MBA)
Trinity University 1980 — 1984
Bachelor of Science (B.S.), Business Administration and Management, General
USAA
Skills
Spanish, Project Management, Business Analysis, Management, Process Improvement, Risk Management, Banking, SDLC
Education
St. Mary's University
Master of Business Administration (MBA)
Trinity University 1980 — 1984
Bachelor of Science (B.S.), Business Administration and Management, General
Martha Medrano's USAA Experience October 2013 - Present
Job Regulatory Reporting Advisor at USAA
Industry Accounting
Experience
USAA October 2013 - Present
Alamo Bookkeeping and Income Tax Service February 2010 - September 2013
Garza/Gonzales & Associates August 2008 - February 2010
Education
Texas A&M University at San Antonio, Texas 2011 — 2014
Master in Professional Accounting, Accounting
St. Mary's University 2002 — 2006
Bachelor of Business Administration (BBA), Accounting
USAA October 2013 - Present
Alamo Bookkeeping and Income Tax Service February 2010 - September 2013
Garza/Gonzales & Associates August 2008 - February 2010
Education
Texas A&M University at San Antonio, Texas 2011 — 2014
Master in Professional Accounting, Accounting
St. Mary's University 2002 — 2006
Bachelor of Business Administration (BBA), Accounting
Wells Fargo
Fidelity Investments
U.S. Bank
Northwestern Mutual
Wells Fargo Bank
Charles Schwab
Ameriprise Financial Services, Inc.
Citibank