USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
Wells Fargo Private Bank July 2014 - Present
Wells Fargo Private Bank May 2012 - July 2014
USAA July 2007 - May 2012
The Vanguard Group September 2006 - June 2007
Honeywell May 2005 - September 2005
Skills
Asset Allocation, Mutual Funds, Investments, Strategic Financial..., Wealth Management, Retirement Planning, Financial Modeling, Financial Analysis, Investment Strategies
Education
Arizona State University, W. P. Carey School of Business 2009 — 2011
MBA, Finance
University of Arizona, Eller College of Management 2002 — 2006
BSB, Marketing
USAA October 2009 - Present
Chase 2008 - 2009
USAA 2002 - 2006
Skills
Banking, Credit, Loans, Mortgage Lending, Wealth Management, Credit Risk, Consumer Lending, Financial Risk, Customer Service, Internet Banking, Retail Banking, Financial Services, Mortgage Banking
Education
Ashford University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business Information Systems
Ashford University 2010 — 2014
Bachelor of Business Administration (BBA), Finance, General
USAA June 2015 - Present
USAA December 2014 - Present
Kforce Inc June 2014 - September 2014
H & W Hardware June 2006 - December 2013
Skills
Technical Recruiting, Networking, Recruiting, Management, Temporary Placement, Analysis, Interviews, Customer Service, Data Analysis, Research, Leadership, Sales, Economics, Information Technology, Team Building, Microsoft Office, Statistics, Databases, Accounting, Training, Economic Research, Microeconomics, Macroeconomics, SDLC, Scrum, Facilitation, Agile Methodologies
Education
Arkansas State University 2009 — 2014
Bachelor of Arts (B.A.), Economics
Paragould High School 2003 — 2006
High School Diploma, General Studies
USAA April 1998 - Present
Education
Ashford University 2011 — 2013
Organizational Management
Glendale Community College July 2013 - Present
USAA May 2010 - May 2013
Wells Fargo October 1996 - September 2009
Skills
Call Centers, Banking, Process Improvement, Vendor Management, Risk Management, Financial Services, Insurance, Credit
Education
Northern Arizona University 2013 — 2015
Master of Education (M.Ed.), Human Relations
Arizona State University West 2003 — 2005
Bachelor of Science (B.S.), Industrial and Organizational Psychology
Glendale Community College 1999 — 2002
Dual Degrees: AA and AS, Psychology, Interdisciplinary Studies
iFlip Sports Apparel October 2005 - Present
USAA May 2014 - August 2014
The Artigue Agency May 2013 - August 2013
Arizona Dynamics Gymnastics July 2012 - January 2013
Desert Lights Gymnastics May 2011 - June 2012
Oasis Gymnastics February 2009 - May 2011
Skills
Advertising, Leadership, Marketing, Microsoft Excel, Microsoft Word, PowerPoint, Facebook, Photoshop, InDesign, Public Relations, Adobe Photoshop, Microsoft Publisher, Illustrator, Adobe InDesign, Microsoft OneNote, Planning and Organizing, Professional written..., Proactive self-starter, OneNote, Social Media, Adobe Illustrator, Adobe Dreamweaver, Microsoft PowerPoint, Cision, Microsoft Office, Public Speaking, Time Management, Event Planning, Customer Service, Merchandising, Apparel, Retail, E-commerce, Social Networking
Education
Arizona State University, W. P. Carey School of Business 2011 — 2014
Bachelor of Science (BS), Marketing and Management
Mountain Ridge High School 2008 — 2011
JPMorgan Chase April 2011 - Present
USAA September 2007 - April 2011
Santa Clarita Valley Youth Project March 2006 - July 2007
Touchstone Behavioral Health March 2005 - November 2005
Intermountain Centers for Human Development September 2004 - December 2004
La Frontera Center March 2004 - September 2004
Touchstone Behavioral Health June 2003 - January 2004
Skills
Training, Coaching, Banking, Management, Customer Service, Community Outreach, Fundraising, Investments, Financial Services, Insurance, Public Speaking, Series 63, Program Management, Retirement Planning, Series 7, Call Centers, Team Building, Mental Health, Retirement, Wealth Management, PowerPoint, Microsoft Excel, Credit, Leadership, Crisis Intervention, Adolescents, Finance, Healthcare, Behavioral Health, Treatment, Life Insurance, Instructional Design, Organizational..., Adobe eLearning Suite
Education
University of Denver 2009 — 2014
Master's Degree, Organizational and Professional Communication, 4.0
Arizona State University West 2002 — 2004
BA, Psychology, 4.0
USAA April 2005 - Present
Skills
Banking, Financial Analysis, Financial Modeling, Insurance, Investments, Wealth Management, Strategic Financial..., Asset Management, Portfolio Management, Credit Analysis, Financial Services, Call Centers, Change Management, Customer Service, Process Improvement, Team Building, Underwriting
Education
Arizona State University West 1999 — 2004
Global Business, Finance, General
Keep It Cut March 2012 - Present
Liberty Tax Service October 2007 - September 2014
U-Haul International October 2007 - September 2013
Western Air Defense Sector March 2002 - March 2008
USAA January 2007 - September 2007
Vanguard September 2005 - October 2006
Skills
Leadership, Financial Analysis, Analysis, Process Improvement, Microsoft Excel, Team Building, Pricing, Sales, Entrepreneurship, Strategic Financial..., Training
Education
Arizona State University, W. P. Carey School of Business 2006 — 2008
MBA
Washington State University - College of Business and Economics 2004 — 2005
Finance
Western Washington University 2001 — 2001
USAA December 2013 - Present
Discover Financial Services January 2009 - June 2011
Wells Fargo Advisors June 2006 - April 2008
Happy Days Montessori June 2002 - June 2004
Household Credit Services November 2001 - June 2002
Naval Post Child Development Center February 2001 - November 2001
Hecht's Department Store December 1998 - June 2000
Ft. Lewis Hospital May 1995 - August 1995
Skills
Customer Service, Typing, Credit, Problem Solving, Banking, Customer Satisfaction, Client Rapport
Education
Ashford University
Bachelor's
Norfolk State University 1998 — 2000
USAA August 2013 - Present
Arizona Army National Guard February 2014 - Present
AXA Advisors, LLC. June 2011 - July 2013
U-Haul International, Inc. May 2010 - September 2010
Sprouts Farmers Market January 2010 - June 2010
Driving Force Automotive December 2006 - September 2007
Skills
Microsoft Office, Microsoft Excel, Public Speaking, Research, Customer Service, PowerPoint, Community Outreach, Leadership, Insurance, Investments
Education
Arizona State University, W. P. Carey School of Business 2009 — 2010
Bachelor of Arts (B.A.), Business Administration and Sustainability
Chandler/Gilbert Community College 2008 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Universal Technical Institute of Arizona Inc 2001 — 2002
Associate of Occupational Studies, Automotive Technology
USAA July 2014 - Present
DriveTime May 2006 - July 2014
Skills
Social Media Marketing, SEO, Marketing, Email Marketing, Advertising, Marketing Strategy, Online Advertising, Online Marketing, Social Media, Google Adwords, Editing, Marketing Communications, Account Management, Google Analytics, Facebook, Analytics, Social Networking, Direct Marketing, Strategic Planning, Customer Service, Marketing Management, Microsoft Office, Microsoft Excel, Competitive Analysis, New Business Development, Market Analysis, Web Marketing, Data Analysis, PowerPoint, Project Management, Budgets, Digital Marketing, Microsoft Word, SEM, PPC, Customer Satisfaction, Market Research, Lead Generation, Forecasting, Retail, Sales Process, Web Analytics, Online Reputation..., Online Lead Generation, Finance, Financial Analysis, Automotive, Sales, CRM, Time Management
Education
Arizona State University - W. P. Carey School of Business
Pearson May 2015 - Present
USAF/Air National Guard March 2013 - January 2015
The University of Texas at San Antonio August 2014 - December 2014
USAA May 2014 - August 2014
United States Air Force March 2009 - March 2013
Skills
Microsoft Office, Military, Leadership, Analysis, DoD, Statistics, Security Clearance, Military Operations, Command, Microsoft Excel, Organizational..., Military Experience, Government, PowerPoint, SAS programming, Microsoft SQL Server, National Security, Access, Defense, Critical Thinking, VBA, Data Management, Data Analysis, Customer Service, Public Speaking, Microsoft Word
Education
The University of Texas at San Antonio 2015 — 2017
Master’s Degree, Statistics
The University of Texas at San Antonio 2013 — 2015
Bachelor's degree, Actuarial Science, 3.8
Northwest Vista College 2012 — 2013
Associate’s Degree, Mathematics
Northwest Vista College 2012 — 2013
Associate’s Degree, Business Administration and Management, General
Ashford University 2011 — 2012
Business/Managerial Economics
Community College of the Air Force 2010 — 2012
Associate’s Degree, Pharmacy Technology
USAA February 2014 - Present
USAA October 2006 - February 2014
USAA August 2000 - October 2006
USAA September 1999 - August 2000
USAA November 1998 - September 1999
Farm Bureau Bank February 1997 - October 1998
Baptist Credit Union May 1995 - February 1997
Skills
Banking, Six Sigma, DMAIC, SIPOC, Pareto Analysis, Control Charts, Ishikawa, Root Cause Analysis, Voice of the Customer, Measurement System..., Failure Modes, Process Mapping, Value Stream, Organizational..., Cross-functional Team..., Team Building, Business Analysis, Requirements Gathering, Gap Analysis, Data Mapping, Process Improvement, Policy/Procedure..., Training Delivery, Training Course..., Hiring, Organizational..., Workforce Planning, Workforce Training, Workforce Development, Workforce Management, Operational Excellence, Operational Risk, Business Continuity, Disaster Recovery, Excel, PowerPoint, Outlook, Word, FMLA, Short Term Disability, Deposits, Credit Cards, Debit Cards, Prepaid Cards, Remote Deposit Capture, Check 21, Photography, Critical Thinking, Customer Service, process engineering
Education
Our Lady of the Lake University 2005 — 2005
E-Business Information Systems, Masters Program
Arizona State University West 2001 — 2002
Bachelors of Science, Global Business and Information Systems Management
The University of Texas at San Antonio 2000 — 2001
Marketing
Baylor University 1994 — 1995
Mathematics
Judson HS 1990 — 1994
USAA January 2014 - Present
Wells Fargo 2013 - Present
United States Air Force December 1997 - January 2011
Skills
Finance, Credit, Loans, Banking, Leadership, Training, Customer Service, Team Building, Management, Employee Training, Human Resources, Coaching, Microsoft Excel, Financial Services, Recruiting, Relationship Management, Microsoft Office, Strategic Planning, Leadership Development, Call Centers, Sales, Employee Relations, Time Management, Public Speaking, Microsoft Word, Interviews, Conflict Resolution, Customer Satisfaction, Organizational..., Onboarding, Customer Retention, Process Improvement, Analysis, College Recruiting, Team Leadership
Education
Wayland Baptist University San Antonio TX 2013 — 2015
Master of Arts in Management (M.A.M.), Management
Ashford University 2011 — 2012
Bachelor's degree, Organizational Management
Howard University
Education
Humana August 2013 - Present
Meals on Wheels People March 2015 - Present
The Standard January 2011 - May 2013
USAA July 2006 - January 2011
JPMorgan Chase January 2003 - June 2006
Skills
Series 65, Series 63, Series 7, Retirement, Series 24, 401k, Retirement Planning, Financial Services, Medicare Advantage, Medicare, Key Person Insurance, Long Term Care Insurance, Life Insurance, Term Life Insurance, Permanent Life Insurance, Universal Life, Fixed Annuities, Relationship Management, Transformational..., Health Insurance, Dental Insurance, Landscape Design, Landscape Maintenance, Financial Advisory, Global Leadership, Group Dynamics, Vegetable Gardening, Home Improvement, FINRA, Mutual Funds, IRAs, Investment Strategies, Securities, Banking, ETFs, Wealth Management, Life & Health Insurance..., Financial Planners, Defined Benefit, Disability Insurance, Strategic Financial..., Financial Planning
Education
Arizona State University, W. P. Carey School of Business 2008 — 2010
Bachelor's Degree, Global Leadership, 3.70 GPA
USAA March 2008 - Present
Cox Communications January 2003 - February 2006
Discover Financial Services January 2000 - January 2003
Skills
Insurance, Property & Casualty..., Underwriting, General Insurance, Liability, Retirement Planning, Casualty, Claim, Umbrella Insurance, Life Insurance, Customer Service, Fixed Annuities, Disability Insurance, Banking, Risk Management, Universal Life, Finance, Property, Financial Services, Whole Life, Commercial Lines, Homeowners, Renters, Licensed Property &..., Inland Marine, Permanent Life Insurance, Professional Liability, Long-term Care, Long Term Care Insurance, Health Insurance, Workers Compensation, Liability Analysis, IRAs
Education
Arizona State University West 2000 — 2004
Bachelor of Science (B.S.), Marketing/Marketing Management, General
TriWest Healthcare Alliance March 2015 - Present
TriWest Healthcare Alliance July 2014 - March 2015
TriWest Healthcare Alliance December 2013 - June 2014
Sally Beauty September 2012 - June 2014
USAA June 2013 - November 2013
TriWest Healthcare Alliance April 2011 - April 2013
TriWest Healthcare Alliance May 2008 - April 2011
TriWest Healthcare Alliance September 2004 - May 2008
Skills
Healthcare, HIPAA, Healthcare Information..., Healthcare Management, Managed Care, Process Improvement, Hospitals, Medical Terminology, Medicare, Customer Service, Software Documentation, Data Entry, Medical Coding, URAC, TRICARE, ICD-9, CPT-4, HCPCS, Microsoft Office, Referrals, Prior Authorization, Medical Records, Health Insurance, EMR, EHR, Team Leadership, Utilization Management, Employee Training, Leadership, 10 Key, Outlook, Team Building, Training, PeopleSoft, Healthcare Industry, Medicaid, Medical Billing, Provider Relations, Quality Assurance, Call Centers, Microsoft Word, Microsoft Excel, Telephone Skills
Education
Arizona State University West 2006 — 2008
Bachelor of Arts (B.A.), Interdisciplinary Arts and Performance
Glendale Community College 2004 — 2006
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
USAA April 2014 - Present
USAA May 2001 - Present
Condra Artista 1992 - 2010
Hispanic Communications Network December 1999 - September 2001
KRRT FOX 35 January 1992 - September 1995
Skills
Contract Negotiation, Analysis, Contract Management, Strategic Planning, Public Relations, Consultant, Risk Analysis, Risk Mitigation, Scope Management, Mergers, Process Improvement, Risk Management, Sourcing, Negotiation, Marketing, Procurement, Team Leadership, Vendor Management, Management, Continuous Improvement, Change Management, Business Process..., Leadership, Six Sigma, Strategy, Cross-functional Team..., Project Management, Insurance, Program Management, Operations Management, Training, Team Building, Organizational..., Outsourcing, Performance Management, Human Resources, Leadership Development, Business Analysis, Coaching, Budgets, Mergers & Acquisitions, Management Consulting, Call Centers, Public Speaking, Social Media, Enterprise Software
Education
Ashford University 2014 — 2016
Master of Arts (M.A.), Project Management
St. Mary's University
Bachelor of Arts, Speech Communications
Incarnate Word High School
BHP Billiton May 2015 - August 2015
USAA May 2014 - May 2015
Los Sombreros April 2010 - June 2014
United States Marine Corps September 2005 - September 2010
Skills
Leadership, Management, Customer Service, Time Management, Sales, Microsoft Excel, Team Leadership, Training, Military Experience, Supply Chain Management, Operations Management, Personnel Management, Supply Chain, Team Building, Military Operations, Security Clearance, SAP, Leadership Development, Operational Planning, Marketing, Military, Combat, Oil & Gas
Education
Arizona State University, W. P. Carey School of Business 2013 — 2015
Bachelor of Business Managment; Bachleor of Supply Chain Management, Business/Managerial Economics, 3.29
Mesa Community College 2010 — 2013
Associate's degree, Business, 3.6
Ashford University January 2012 - November 2012
Ashford University July 2011 - December 2011
USAA August 2008 - March 2010
Skills
Typing, Microsoft Word, Microsoft Office, Internet Explorer, Safari, Google Chrome, Customer Service, Management, Adaptable to Changes, Leadership Development, Public Speaking, Distance Learning, Admissions, Adult Education, Instructional Design, Staff Development, Student Financial Aid, Higher Education, E-Learning, Retaining Customers, Student Affairs, Career Counseling, Student Recruiting, Academic Advising, Teaching, Enrollment Management, Campus
Education
Walden University 2012 — 2015
Doctor of Philosophy (PhD), Higher Education/Higher Education Administration
Ashford University 2010 — 2012
Master of Arts (M.A.), Higher Education/Higher Education Administration, 4.0
Texas A&M University 2004 — 2007
Bachelor of Arts (B.A.), English
USAA April 2014 - Present
Human Potential Consultants, LLC August 2013 - March 2014
Arclight Cinema April 2013 - August 2013
California LiveScan May 2012 - January 2013
Guida, Slavich, and Flores September 2008 - March 2012
Bank of Texas July 2007 - September 2008
Desert Schools FCU January 2006 - January 2007
Fairmont Scottsdale Princess March 2006 - September 2006
Desert Schools Credit Union January 2005 - January 2006
Wells Fargo Bank January 2003 - January 2005
Skills
Loans, Banking, Finance, Training, Management, CRM, Commercial Banking, Sales, Mortgage Lending, Customer Service, Investments, Cross Selling, Accounting, Commercial Lending, Auditing, Retail, Credit Cards, New Business Development, Program Management, Branch Banking, Deposits, Process Scheduler, Data Entry, Risk Management, Team Building, Outlook, PowerPoint, Microsoft Word, Social Networking, Microsoft Office, Cash Management, Event Management, Small Business, Credit, Public Relations, Relationship Management, Leadership Development, Fundraising, Microsoft Excel, Teamwork, Public Speaking, Telephone Skills, Facebook, Time Management
Education
Ashford University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Glendale Community College 2003 — 2005
AAS, Business/Commerce, General, 3.8
USAA March 2013 - Present
USAA August 2010 - March 2013
WICKLEY interactive + marketing March 2010 - August 2010
AAF-San Antonio July 2009 - July 2010
Gray Web Technology and Design April 2008 - January 2010
Skills
User Interface Design, Project Management, Web Development, Photoshop, Web Design, Graphic Design, Marketing, User Experience, SEO, User Interface, HTML 5, Illustrator, CMS, HTML
Education
Art Institute of Colorado 2004 — 2008
BA, Interactive Media Design
Platt College 2002 — 2003
1-Year Cert, Web Design and Publishing
San Antonio College 1991 — 1993
Associates of Applied Science, Graphic Design
USAA November 2013 - February 2015
Ancala Wealth Management December 2003 - November 2013
Financial Interactive, Inc. October 1999 - January 2001
Integrated Decision Systems January 1998 - October 1999
Charles Schwab September 1996 - January 1998
Skills
Business Analysis, Team Building, Leadership, Customer Service
Education
Arizona State University, W. P. Carey School of Business 1991 — 1996
Bachelor of Science (B.S.), Finance
Self-employed March 2013 - Present
Londen Insurance Group March 2011 - February 2014
USAA October 2005 - July 2010
Skills
Digital Photography, Portrait Photography, Lightroom, Wedding Photography, Fine Art Photography, Black & White..., Customer Service, Photos, Image Editing, Weddings, Travel Photography, Sales, Art
Education
Arizona State University West 2002 — 2004
Bachelor of Arts (B.A.), History
Phoenix College 1999 — 2001
US Army 2013 - Present
Curtiss-Wright Controls March 2013 - September 2013
USAA January 2006 - March 2013
Skills
Customer Experience, Customer Satisfaction, Customer Retention, Sales Management, Team Leadership, Team Management, Cross-functional Team..., Sales Process
Education
Arizona State University West 2006 — 2009
Bachelor of Science (BS), International Business
Glendale Community College 2004 — 2006
Associate of Science (AS), Business Administration and Management, General
USAA August 2010 - June 2011
Waddell & Reed July 2008 - May 2010
First Quality July 2007 - June 2008
Yale Commercial Locks June 2004 - June 2007
CommScope, Inc. June 2000 - June 2004
Skills
Six Sigma, Cross-functional Team..., Process Improvement, Continuous Improvement, Engineering, Project Management, Product Development, DMAIC, Process Engineering, Strategic Planning, Automation, Kaizen, Manufacturing, Budgets, Training, Microsoft Excel, Supply Chain Management, Forecasting, Supply Chain, Data Analysis, ERP, Root Cause Analysis, Financial Analysis, Lean Manufacturing, Strategic Sourcing, Operations Management, Asset Allocation, Investments, Finance, Portfolio Management, Microsoft Office, 5S
Education
Arizona State University, W. P. Carey School of Business 2012 — 2014
Master of Business Administration (M.B.A.), Finance, Graduated Cum Laude, 4.00
Georgia Institute of Technology 1995 — 2000
Bachelor's Degree, Mechanical Engineering
USAA September 2014 - Present
Bank of America August 2012 - July 2014
Keller Williams Arizona Realty September 2008 - August 2012
Wells Fargo Bank June 2004 - June 2008
Skills
Coaching Staff, Retail Banking, Management, Customer Service, Real Estate, First Time Home Buyers, Short Sales, Investment Properties, Referrals, Negotiation, Foreclosures, REO, Real Estate Transactions, Buyer Representation, Residential Homes, Staff Management, Property Management, Single Family Homes, Interviews, Government Loans, Relationship Management, Staff Development, Cash Flow Forecasting
Education
Arizona State University West 2009 — 2013
In Process, Applied Ethics
Arizona State University, W. P. Carey School of Business
. September 2008 - Present
PetSmart April 2013 - June 2015
PetSmart July 2012 - April 2013
Cilento Photography August 2011 - October 2011
The Devenney Group August 2008 - November 2009
The Pixolux Laboratory January 2008 - June 2008
Studio F1 2005 - 2008
USAA 2001 - 2004
Skills
Illustrator, 3D, Graphic Design, Photoshop, Graphics, 3D Modeling, InDesign, Adobe Creative Suite, Animation, Illustration, 3D Studio Max, Logo Design, Customer Service, Concept Design, Image Manipulation, Photography, Microsoft Office, Art Direction, Maya, Vray, Zbrush, Adobe Acrobat, Sketching, Drawing, After Effects, Modeling, Teamwork, Retouching, Rendering, Layout, Management, Visual Communication, Creative Direction, 3D Visualization, Traditional Animation, Advertising, Mentoring, Visualization, 3D rendering, Motion Graphics, Corporate Identity, Corporate Branding, Art
Education
Art Institute of Phoenix 2001 — 2004
Bachelors, Media Arts and Animation
University of Arizona 1996 — 1999
Architecture
ChicExecs PR May 2013 - Present
Frequent Flyer Services February 2013 - August 2013
Aerotek June 2012 - February 2013
USAA July 2011 - May 2012
5 Minutes for Mom July 2008 - May 2011
First American Title June 2002 - August 2005
Skills
Facebook, Blogger, Publishing, Networking, Newsletters, Social Media, Social Media Marketing, Corporate Blogging, Social Networking, Public Speaking, Public Relations, Online Advertising, Media Relations, Web Content, Wordpress, Twitter, Online Journalism, Interviewing, Copy Editing, Marketing Communications, WordPress, New Media, Digital Marketing, Digital Media, Editing, Brand Development, Copywriting, Digital Strategy, Proofreading, Content Development, Advertising, Community Management, Interviews, Content Strategy, Management, Publicity, Content Management, Editorial, Event Planning, Blogging, Refinance, Web Content Management, Web Analytics, Journalism, Community Outreach, Website Development, Email Marketing, Marketing, Google Analytics, Press Releases
Education
Ashford University 2010 — 2013
Bachelor of Arts (B.A.), Public Relations/Marketing
Thunderbird High School 1993 — 1997
General
Progressive Insurance April 2013 - Present
USAA March 2008 - March 2013
USAA March 2006 - March 2008
Chili's September 2004 - September 2005
Darden Restaurants June 2001 - August 2004
Black Angus Steakhouses January 1999 - January 2001
Skills
Glock Armorer, Windows, Windows 7, firefox, Web Design, Web Development, Web Services, Aikido, Firearms, Computer Repair, Computer Maintenance, Computer Hardware, Computer Proficiency
Education
Arizona State University West 2000 — 2005
Bachelor of Arts, History, Philosophy
CSAA Insurance Group 2006 - Present
USAA January 1986 - March 2000
Skills
SDLC, Vendor Management, ITIL, Project Management, Visio, Team Leadership, Management, Requirements Analysis, Integration, IT Management, PMO, Data Center, Cost Management, SharePoint, IT Service Management, Budgets, IT Strategy, Disaster Recovery, Software Project..., Business Intelligence, Program Management, Women Leaders, Business Analysis, PMP, Process Improvement, Information Technology, Troubleshooting, Enterprise Architecture, Project Portfolio..., Requirements Gathering, Business Process..., Cross-functional Team..., IT Operations
Education
Grand Canyon University 2014 — 2017
Doctor of Education (Ed.D.), Organizational Leadership
Arizona State University, W. P. Carey School of Business 2011 — 2012
Master of Science in Information Management (MSIM), Information Management
University of Phoenix 2004 — 2008
BSB IS and MGMT
USAA June 2003 - Present
Skills
Process Improvement, Customer Service, Team Building, Leadership, Strategic Planning, Microsoft Office, Budgets, Microsoft Excel, Public Speaking, Team Leadership, Coaching, PowerPoint, Management, Business Analysis, Project Management, Program Management, Fundraising, Event Planning, Research, Insurance
Education
Ashford University
Bachelor's, Organizational Management
Monroe Community College
Associate of Science, Human Services
State University of New York College at Geneseo
Education
USAA 2012 - Present
Skills
Java, Visual Basic, SQL, HTML
Education
Arizona State University, W. P. Carey School of Business
Bachelor of Computer Information Systems, Information Technology
USAA July 2009 - January 2010
Education
Ashford University 2011 — 2014
USAA March 2014 - Present
Arbonne International LLC March 2014 - Present
Walt Disney World June 2013 - January 2014
Arizona State University 2010 - May 2013
Skills
Entrepreneurship, Microsoft Office, Public Speaking, Research, Higher Education, Event Planning, Social Media, PowerPoint, Microsoft Excel, Leadership, Customer Service, Teaching, Community Outreach, Data Analysis, Microsoft Word, Statistics, Student Affairs, Matlab, Leadership Development, Facebook, Event Management, Nonprofits, Blogging, Parliamentary Procedure, Social Networking
Education
Arizona State University, W. P. Carey School of Business 2009 — 2013
Bachelor of Science (BS), Economics
U.S. Environmental Protection Agency Region 5 April 2002 - Present
The Psychological Corp September 1993 - November 2000
USAA January 1990 - May 1993
United Way of San Antonio and Bexar County January 1989 - December 1989
Rogers Consulting Services, San Antonio, Texas August 1985 - December 1988
Arkansas Blue Cross Blue Shield October 1980 - August 1985
The Log Cabin Democrat, Conway, Arkansas December 1979 - September 1980
Hendrix College, Conway, Arkansas August 1976 - December 1979
Skills
Press Releases, Corporate Communications, Newsletters, Editing, Public Relations, Internal Communications, Marketing Communications, Speech Writing, Publications, Event Planning, Fundraising, Research, International Relations
Education
Arkansas State University 1968 — 1972
BS, Radio-TV
Creative Planning Inc. March 2013 - Present
USAA November 2007 - March 2013
Skills
Insurance Planning, Estate Planning, Investment Strategies, Annuities, Cross-functional Team..., Compliance, Retirement Income..., Financial Planning, Insurance, Bonds, Customer Relations, Asset Management, Risk Management, Retirement Planning, Mutual Funds, Wealth Management, Investment Advisory, Asset Allocation, Investments, Retirement, Series 7, Portfolio Management, Securities, Financial Advisory, 401k, Long Term Care, Reporting & Analysis, Wealth Transfer, Financial Analysis, Strategic Financial..., Financial Planners, Investment Management, Uniform Combined State..., Wealth, Fixed Annuities, Long-term Care
Education
Arizona State University, W. P. Carey School of Business 2009 — 2011
MBA, Business Administration and Management, General
Charter Oak State College 2003 — 2004
BBS, Business
USAA October 2013 - Present
Vanguard 2012 - October 2013
Vanguard 2010 - 2012
Vanguard 2007 - 2010
Vanguard 2006 - 2007
Vanguard 2005 - 2006
Credit Union West January 2001 - August 2005
US Army June 1996 - August 2000
Skills
Leadership, Process Improvement, Business Analysis, Call Centers, Project Management, Business Process..., Data Analysis, Team Leadership, Strategy, Management, Vendor Management, Forecasting, Access, Resource Management, Coaching, Analysts, Microsoft Excel, Investments, Telecommunications, Workforce Management, Capacity Planning, Insurance
Education
Arizona State University West 2000 — 2003
Bachelor of Science, Global Business and Information Systems Management
USAA February 2015 - Present
Southwest University for Nationalities May 2014 - December 2014
DeVry University July 2013 - April 2014
Southwest University for Nationalities November 2012 - April 2013
USAA July 2012 - October 2012
US Navy July 2011 - May 2012
US Navy September 2009 - July 2011
USS MCFAUL (DDG 74) July 2007 - September 2009
Naval Postgraduate School April 2004 - July 2007
Naval Forces Marianas March 2002 - April 2004
Skills
Business Research..., Organizational..., Training & Development, Program Management, Coaching, Data Analysis, Policy Analysis, Innovation, Presentation Development, Social Perceptiveness, Recruitment/Retention, Articulate Presenter, Compensation, Employee Benefits, Security Clearance, Proactivity, Strategic Planning, Concept Development, Cultural Awareness, Training Skills, Compensation & Benefit, Data Collection, Human Capital, Standardization, Language Skills, Retirement Benefits, Veterans Benefits, Mandarin-Chinese..., Training, Employee Training, Workforce Development, Military, Recruiting, Career Counseling, Career Development, Staff Development, Deferred Compensation, Presenter, Language Development, Leadership, Policy, Management
Education
Southwest University for Nationalities 2014 — 2014
Mandarin-Chinese Language Proficiency
Ashford University 2010 — 2012
Bachelor of Arts (B.A.), Organizational Management, 3.9
Central Washington University 1984 — 1985
Music (Teaching)
USAA October 2011 - September 2013
U.S. Air Force April 2006 - January 2012
U.S. Air Force, Mission Support Squadron, MacDill AFB, FL January 2001 - April 2006
U.S. Air Force, Ft. Huachuca AIN, AZ August 1997 - January 2001
U.S. Air Force, Elmendorf AFB, AK August 1993 - August 1997
U.S. Air Force, Tyndall AFB, FL October 1991 - August 1993
Skills
Team Leadership, Creative Problem Solving, Microsoft Office, Recruiting, Human Resources, Training, Program Management, Employee Benefits, Deferred Compensation, Personnel Management, Management, Strategic Planning, Budgets, Conflict Resolution, New Hire Orientations, Interviews, Time Management, FMLA, Teamwork, Event Management, Policy, Coaching, Team Building, Organizational...
Education
Ashford University 2005 — 2007
Associates, Human Resources Management
Community College of the Air Force 2005 — 2007
Associates, Human Resources Management
USAA August 2014 - Present
Fender Musical Instruments Corporation May 2013 - August 2014
Fender Musical Instruments June 2011 - May 2013
Apple May 2010 - May 2011
Macy's October 2009 - February 2010
Skills
Training, Microsoft Office, Licensing, Marketing Communications, Information Technology, Technical Support, Sales, Customer Service, Business Development, Product Development
Education
Arizona State University, W. P. Carey School of Business 2009 — 2013
Bachelor of Science (B.S.), Marketing
Arizona State University, W. P. Carey School of Business 2009 — 2013
Bachelor of Arts (B.A.), Business (Communication)
ASU School of Social and Family Dynamics 2009 — 2013
Minor, Sociology
Arizona Court of Appeals December 2014 - Present
Righi Law Group August 2014 - December 2014
USAA April 2007 - August 2011
Skills
Underwriting, Insurance, Property & Casualty..., Risk Management, General Insurance, Commercial Insurance, PowerPoint, Liability, Microsoft Office, Claims Management, Microsoft Excel, Legal Liability, Professional Liability, Public Speaking, Claim, Research, Casualty, Customer Service, Casualty Insurance
Education
Arizona State University College of Law 2011 — 2014
Juris Doctor (J.D.), Cum Laude
Arizona State University West 2006 — 2008
BS, Global Business, Summa Cum Laude
USAA June 2009 - Present
Education
Arkansas Tech University 2002 — 2005
Bachelor's degree, Emergency Administration and Management
Dynasty Marketing January 2012 - Present
Eyewear Outfitters August 2010 - September 2012
USAA June 2008 - August 2010
Deluxe Corporation May 2006 - January 2008
Skills
New Business Development, Telecommunications, Team Building, Helping Others Succeed, Entrepreneurship, Strategic Planning, Marketing, Direct Sales, Energy, Presentations, Sales, Sales Management, Call Centers
Education
Chapman University
Art Institute of Colorado
USAA February 2011 - Present
T-Mobile March 2007 - December 2010
Education
Ashford University 2012 — 2014
Bachelor's Degree (Pursuant), Information Technology
Nautical Ventures North August 2015 - Present
M/Y Noral 80' Feretti July 2015 - July 2015
United Maritime Survey October 2014 - July 2015
125' Broward Motor yacht September 2014 - November 2014
USAA April 2003 - November 2006
Superyacht Technologies Inc January 2002 - May 2002
American Shipyard Newport May 1998 - November 1999
Alloy Yachts April 1995 - April 1998
Multi Image Group February 1994 - February 1998
Riverwalk May 1996 - September 1996
Skills
sail, Contractual Agreements, Research Development, Event Planning, Photography, Culinary Skills, Sailing, Yachting, Public Relations
Education
American Association of Notaries 2013 — 2013
Certified, Florida Notary Public
Southwest Institute of Healing Arts 2010 — 2013
Online Certification of Excellence, Holistic Nutrition
American Red Cross 1986 — 2013
Certified, Lifesaving & CPR
Florida International University 2004 — 2006
Paralegal Certificate, Legal Studies Institute
Roger Williams University 1999 — 1999
Certificate, Marketing Fundamentals
Brown University 1998 — 1999
Certificate, Creative Writing, Proofreading, Copyediting for Advertising
Art Institute of Fort Lauderdale 1989 — 1991
Associate of Science (A.S.), Media Production
Rhode Island School of Design 1988 — 1989
Certificate, Retail Merchandising & Window Dressing
USAA August 2012 - Present
Valley of the Sun YMCA October 2011 - August 2012
Legacy Foundation Chris-Town YMCA February 2011 - October 2011
Skills
Leadership, Management, Strategic Planning, Insurance, Series 7, Underwriting, PowerPoint, Team Building, Series 63, Customer Service, Public Speaking, Process Improvement, Credit, Financial Analysis, Risk Management, Fundraising, Microsoft Office, Program Management, Strategic Financial..., Analysis, Budgets, Nonprofits, Strategy, Organizational..., Project Management, Cross-functional Team..., Change Management, Coaching, Project Planning, Training, Sales
Education
Grand Canyon University 2013 — 2015
Master of Business Administration (MBA)
Arizona State University, W. P. Carey School of Business 2008 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Northern Arizona University 2007 — 2008
Dignity Health (contracted through AP Professionals) August 2014 - July 2015
Republic Services March 2014 - August 2014
Republic Services April 2012 - March 2014
DMD Systems Recovery Inc March 2011 - October 2011
USAA January 2009 - February 2011
Synergy Wealth Solutions January 2008 - January 2009
Pet Projects November 1998 - August 2007
PPD June 2002 - August 2003
Cenetron Diagnostics March 2000 - June 2002
Skills
Project Management, Time Management, Customer Service, Leadership, Skilled Communicator, Collaborative Problem..., Team Leadership, Process Improvement, Data Analysis, Cross-functional Team..., Operations Management
Education
Arizona State University, W. P. Carey School of Business 2011 — 2012
MBA
Mary Washington College 1994 — 1998
Bachelor
American Income Life Insurance Company April 2014 - Present
Homesite Insurance September 2011 - February 2014
USAA November 2010 - August 2011
TERIS (Sophisticated Litigation Support) November 2009 - June 2010
Claims Verification Inc. October 2007 - March 2008
International Counterintelligence Services Inc. August 2006 - September 2007
The Hartford Insurance Group August 2005 - August 2006
Skills
Private Investigations, Surveillance, Interviews, Investigative Research, Fraud, Claim, Investigation, Litigation, Undercover, Law Enforcement, Insurance, Workers Compensation, Liability, Sales, Sales Management, Life Insurance, Management, Case Management, Training, Telephone Skills, Bookings, Entrepreneurship
Education
Arizona State University West 2002 — 2005
Bachelor's Degree, Criminal Justice
Glendale Community College 2000 — 2002
Associate’s Degree, General Studies
USAA January 2013 - Present
Freeport-McMoRan May 2012 - December 2012
Apple May 2011 - August 2011
Skills
Microsoft Office, Research, Sales, Leadership, Training, Technical Documentation, Data Analysis, Cross-team Collaboration, SharePoint, Project Delivery, Release Management, DevOps
Education
Arizona State University - W. P. Carey School of Business 2008 — 2012
Bachelor of Applied Science (BASc), Computer Information Systems, 3.2 G.P.A
USAA October 2014 - Present
PGA of America, Pacific Northwest Section January 2011 - June 2013
Publix Super Markets November 2006 - December 2010
Temple Judea Preschool June 2006 - September 2008
Skills
Marketing, Public Relations, Sports Marketing, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Coaching, Event Planning, Facebook, Leadership, Marketing Strategy, Social Media, Sponsorship, Team Building, Time Management, Social Networking
Education
Florida Institute of Technology 2015 — 2017
Master of Business Administration (M.B.A.), Marketing
Ashford University 2011 — 2014
Bachelor of Arts (B.A.), Marketing, Public Relations
Edison Community College 2009 — 2011
Associate of Arts (A.A.), General Studies
Avis Budget Group November 2014 - Present
Avis Budget Group June 2012 - Present
Avis Budget Group June 2011 - Present
Avis Budget Group June 2011 - March 2013
USAA August 2007 - January 2009
USAA November 2002 - January 2009
Skills
Microsoft Office..., Reporting & Analysis, Employee Training, Coaching, Desktop Management, Emotional Intelligence, Subrogation, Customer Service, Claims Handling, Claims Resolution, Negotiation, Collections, Loss Mitigation, Auditing, Customer Retention, Technical Support, Visual Basic, Streamlining Work..., Drive Results, Leadership, Time Management, Written Communication, Oral Communication, Software Troubleshooting, PC troubleshooting, Game Changer, Problem Solving, Networking, Inventory Management, Project Planning, Business Process..., B2B, Business Ethics, One On One, Call Centers, Management, PII, Compliance PCI, Document Management, Document Research, Document Review, Return on Investment, At Multitasking, Account Management, Team Building, Contract Negotiation, Fundraising, Process Improvement, No-Fault, P&C Insurance
Education
Ashford University 2012 — 2015
Non-Profit/Public/Organizational Management
Fidelity Investments September 2013 - Present
USAA January 2011 - March 2013
USAA January 2009 - January 2011
Hotel Valencia March 2004 - December 2008
Skills
Mutual Funds, Securities, Wealth Management, Retirement Planning, Series 7, Financial Advisory, Asset Allocation, Finance, Asset Management, Loan Origination, Banking, Loans, Retirement, Series 63, Equities, Credit, Insurance, Investments
Education
Ashford University 2009 — 2014
Finance and Organizational Management, Finance, General and Organizational Management
Tandy Leather November 2013 - Present
San Jacinto College December 2008 - May 2013
San Jacinto College February 2008 - November 2008
USAA September 2007 - December 2007
NewTek October 2004 - August 2007
Alamo Colleges February 2004 - February 2005
NewTek March 2004 - October 2004
NewTek June 2003 - March 2004
Wordware Publishing October 2003 - January 2004
Houston Community College August 2002 - May 2003
Skills
Computer Animation, 3D, 3D Modeling, After Effects, Training, Photoshop, Instructional Design, Teaching, Public Speaking, Multimedia, Software Documentation, Web Design, Dreamweaver, Animation, Technical Training, Technical Writing, Web Development, Drawing, E-Learning, User Interface Design, Visio, Microsoft Excel, Microsoft Word, Microsoft Office, Leatherwork, AutoCAD, Autodesk Inventor, XHTML, CSS, Blackboard, Lightwave, MicroStation, SolidWorks, Mechanical Drawings
Education
San Jacinto College 2015 — 2016
Associate of Applied Science (A.A.S.), Engineering Design Graphics with Mechanical Specialty
San Jacinto College 2009 — 2013
Associate of Arts (A.A.), Art, 4.0
San Jacinto College 2008 — 2008
Occupational Certificate, E-Commerce/Electronic Commerce, 4.0
Houston Community College 2000 — 2002
Associate of Applied Science (A.A.S.), Technical and Scientific Communication, 3.8
Art Institute of Houston 1995 — 1997
Computer Animation, 3.9
USAA March 2012 - January 2014
Trinity Preschool Academy June 2011 - March 2012
Falkin Platnick Realty Group, Inc August 2009 - August 2010
Riverstone Residential Group May 2009 - August 2009
Capstone Real Estate Services, Inc July 2008 - May 2009
The Lynd Company August 2007 - July 2008
Coach Realty, Inc February 2006 - August 2007
Skills
Marketing, Property Management, Apartments, Leases, Customer Service, Network Marketing, Leadership, Contract Negotiation
Education
Ashford University 2011 — 2017
Applied Behavior Analysis
USAA August 1988 - Present
Skills
Microsoft Office, Written Communication, Skilled Multi-tasker, Organization Skills, Time Management, Teamwork, Office Management, Meeting Scheduling, Travel Arrangements, Event Planning
Education
Ashford University 2014 — 2015
Bachelor’s Degree, Communication Studies, 3.98
Palo Alto College 2008 — 2013
Associate’s Degree, Liberal Arts and Sciences, General Studies and Humanities, 4.0
USAA June 2015 - Present
USAA February 2015 - June 2015
USAA January 2013 - February 2015
Ratio Creative:Media:Solutions November 2008 - April 2013
1080 Entertainment September 1995 - November 2008
Burger King, TRUTH, NBC January 1995 - January 2008
Trailblazer Studios 2002 - 2004
Match Frame 2000 - 2002
CUMMINGS ENTERTAINMENT GROUP January 1993 - January 1995
Nomad Recording Studio January 1991 - August 1993
Skills
Visual Effects, Directing, Commercials, Post Production, Character Animation, Film, Creative Direction, Documentaries, Avid Media Composer, Television, Music, Editing, Feature Films, Avid, Sound Design, Recording, Film Production, Video Production, Entertainment, Sound
Education
Art Institute of Dallas 1991 — 1992
Associate of Applied Arts, Film/Video/Audio
Art Institute of Dallas 1990 — 1992
Plano Christian Academy
The University of Texas at San Antonio August 2015 - Present
The University of Texas at San Antonio March 2015 - August 2015
WineShop at Home - Brandewine.com May 2012 - May 2015
San Antonio Youth Centers October 2014 - February 2015
Sunteleo Training 2003 - June 2014
The University of Texas at San Antonio April 2006 - May 2011
BeautiControl April 2004 - June 2006
USAA July 1998 - May 2004
Skills
Customer Service, Travel Planning, Event Planning, Event Management, Corporate Events, Project Coordination, Coordinating Events, Administrative..., Public Relations, Contract Negotiation, Process Scheduler, Project Management, Volunteer Management, Team Leadership, Program Management, Organizational..., Organizational Behavior, Psychology, Wine Tasting, Wine, Red Wine, Wine Labels, Wineries, Psychological Testing, Personality Assessment, Customer Relations, Training & Development, Travel Management, Special Events, Administrative Support, Volunteer Coordination, Acting, Wine & Spirits Industry, Philosophy, Personal Development, Leadership, Employee Training, Training, Sales, Team Building, Public Speaking, Management, Social Media, Marketing, Social Networking, Leadership Development, Marketing Strategy
Education
Ashford University 2012 — 2014
Psychology, Industrial and Organizational Psychology, 4.0
San Antonio College 2002 — 2009
Associates Degree, Psychology 2009
City of Corpus Christi July 2015 - Present
LinTech Global, Inc. May 2015 - July 2015
USDM.net May 2014 - April 2015
USDM.net November 2013 - May 2014
Texas A&M University-Corpus Christi January 2013 - November 2013
USAA May 2013 - August 2013
Texas A&M University-Corpus Christi May 2011 - January 2013
USAA May 2012 - August 2012
American Income Life Insurance Company April 2010 - January 2011
US Navy May 2005 - May 2010
Skills
C#, .NET, ASP.NET, HTML, JavaScript, CSS, C++, SQL, Microsoft Office, Public Speaking, Perl, SQLite, Visual Basic, Easytrieve, Time Management, Instructor-led Training, Multicultural..., Team Management, Communication, T-SQL, Microsoft SQL Server, Visual Studio, TCP/IP, jQuery, UML, ERD, GUI development, Windows, Windows 7, Windows 8, Linux, Ubuntu, FTP, SFTP, Version Control
Education
Texas A&M University-Corpus Christi 2011 — 2014
Bachelor of Science (BS), Computer Science, 3.60
Saint Leo University 2006 — 2009
Bachelor of Arts (B.A.), Criminal Justice, 3.82
Arizona Western College 1999 — 2005
Associate of Arts (AA), Criminal Justice, 3.01
Mutual of Omaha September 2014 - Present
Arizona DES-Office of Accountability-Audit and Management Services May 2013 - Present
American Express June 2009 - April 2012
USAA April 2005 - June 2009
Skills
Financial Analysis, Strategic Financial..., Financial Reporting, Credit, Credit Risk, Banking, Microsoft Excel, Internal Audit, Data Analysis, Auditing, Accounting, Budgets, Management, Finance, Access, Cash Flow, Financial Risk, Risk Management, Sarbanes-Oxley Act, Account Reconciliation, Internal Controls, Insurance, Enterprise Risk..., Small Business, Outlook, Financial Services, Spreadsheets, US GAAP, Business Analysis, Financial Statements, Financial Accounting, Analysis, Managerial Finance, Underwriting, Cost Accounting, GAAP, Credit Analysis, Investments, Financial Advisory, Mutual Funds, Sarbanes-Oxley, Cash Flow Forecasting
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master of Business Administration (MBA), Accounting and Business/Management, 3.85
Arizona State University West 2006 — 2008
Bachelor of Science (BS), Global Business/Finance
JPMorgan Chase September 2012 - Present
Goodwill Industries of Dallas September 2011 - September 2012
USAA February 2011 - April 2011
Fidelity Investments March 2008 - January 2011
Countrywide KB Home Loans April 2006 - August 2007
New Century Mortgage May 2005 - April 2006
Skills
Mortgage Lending, Finance, Loans, Investments, Management, Mutual Funds, Financial Services, Insurance, Portfolio Management, Credit Risk, Analysis, Financial Analysis, Risk Management, Capital Markets, Series 63, Strategic Financial..., Banking, Asset Management, Credit Analysis, Credit, Financial Advisory, Trading, Leadership, Microsoft Excel, Financial Modeling, Customer Service, Securities, Relationship Management, Accounting, Financial Risk
Education
Texas A&M University-Commerce 2006 — 2010
MBA, Business
Arizona State University - W. P. Carey School of Business 2002 — 2004
Bachelors, Finance
Richland Community College 2000 — 2002
United States Marine Corps 1996 — 2000
Infantry Team Leader, 2nd Battalion 3rd Marine Division
Advisors Asset Management, Inc. November 2014 - Present
Pacific Life Insurance Company October 2010 - October 2014
USAA March 2010 - September 2010
Wells Fargo Advisors, LLC June 2008 - March 2010
ING U.S. Investment Management October 2006 - June 2008
AIG VALIC November 2005 - October 2006
Skills
Advanced Sales, Asset Allocation, Business Planning, Concept Knowledge, Consultative Sales, Estate Planning, Executive Benefits, Family Protection, Financial Products, Income Planning, Life Insurance, Long-Term Care, Public Speaking, Retirement, Retirement Plans, Retirement Planning, Retirement Strategies, Sales, Series 7, Series 63, Survivorship Life, Term Life Insurance, Territory Management, Mutual Funds, Unit Investment Trusts, Separately Managed..., Series 65
Education
Arizona State University, W. P. Carey School of Business
Bachelors Degree
Thomas Jefferson HS
USAA March 2014 - Present
USAA May 2011 - March 2014
USAA March 2009 - May 2011
Dell Financial Services June 2004 - March 2009
Supercircuits January 2000 - July 2003
Skills
Risk Management, Cross-functional Team..., Strategy, Change Management, Credit, Continuous Improvement, Process Improvement, Call Centers, Design of Experiments, Strata, CACS, Aspect ACD, Credit Cards, Consumer Loans, Home Equity, Deposits, Leadership, Business Analysis, Six Sigma, Troubleshooting, Operations Management, Financial Services, Business Process..., Analytics, Outsourcing, Executive Management, Customer Experience, Banking, Business Process, CRM, Analysis, Product Management, Program Management, Team Leadership, Project Portfolio..., SDLC, Process Engineering
Education
Ashford University 2007 — 2009
BA, Business Management
Texas State Technical College 1998 — 2000
AA, Digital Communications
Lakeland Community College 1997 — 1999
AA, Electrical Engineering
USAA June 2015 - Present
USAA January 2008 - Present
USAA June 2006 - January 2008
Harkins Theatres January 1997 - July 2001
Blockbuster January 1988 - December 1997
Skills
Claim Investigation, Claims Management, Property Damage, Claim, Casualty, Insurance, Liability, Claims Handling, Coaching, Performance Management, Claims Resolution, Team Building, Training, Legal Liability, Call Centers, Property, Team Leadership, Project Management, Employee Training, Leadership, Public Speaking, Arbitration, Vendor Management, Charities, Customer Service, Process Improvement, Change Management, Operations Management, Property, Management
Education
Grand Canyon University 2014 — 2015
Master's degree, Leadership
Arizona State University West 2002 — 2005
Bachelor of Science (BS), Criminology Criminal Justice, Summa Cum Laude
Catholic Charities of the Archdiocese of Washington October 2014 - Present
Prince George's County Health Department October 2013 - October 2014
MB Staffing, LLC September 2011 - October 2013
NucoreVision/U.S. Department of Education September 2012 - April 2013
National PTA April 2010 - January 2011
Maricopa County Attorney's Office February 2007 - August 2007
USAA November 2005 - December 2006
State of Arizona, Office of the Governor August 2003 - October 2005
United States Department of Defense August 1998 - May 2002
Skills
Budgets, Process Scheduler, Program Management, Administrative..., Customer Satisfaction, Customer Service, Office Administration, Event Planning, Logical Security, Multi Tasking, Government Procurement, Microsoft Office, Social Media, Customer Retention, Marketing, Physical Security, Legal Writing, 10 Key, Call Center, Filing, Communication, Data Entry, Office Management, Management, Human Resources, Access, Call Centers, Interviews, Administrative...
Education
Arizona State University West 2000 — 2002
Bachelor of Sciences, Global Business; an Emphasis in Marketing
Estrella Mountain Community College 1998 — 2000
Associate of Arts, General Studies
Westview High School
Vanguard January 2015 - Present
Vanguard April 2013 - January 2015
Vanguard June 2012 - April 2013
USAA June 2007 - February 2012
USAA May 2006 - June 2007
USAA August 2005 - May 2006
Skills
Certified Financial..., Series 7, Series 63, Financial Advisory, Financial Planning, Sales Operations, Insurance, Financial Analysis, Investments, Financial Modeling, Microsoft Office, Microsoft Excel, Sales, Customer Service, Mutual Funds, Asset Allocation, Wealth Management, Retirement Planning, Strategic Financial..., Investment Management, Time Management, Relationship Management
Education
Arizona State University, W. P. Carey School of Business 2011 — 2012
B.S, Finance
University of Arizona, Eller College of Management 2014 — 2017
Master of Business Administration (MBA)
USAA September 2014 - Present
Mission Federal Credit Union April 2014 - September 2014
White Horse Inn November 2013 - December 2013
Wells Fargo July 2012 - June 2013
Robert Half International September 2011 - June 2012
Papa John's International December 2010 - December 2011
Covenant Community Church February 2011 - September 2011
University of Phoenix July 2009 - November 2010
Axis Advertising December 2008 - July 2009
Leslie's Poolmart, Inc. January 2008 - October 2008
Skills
Customer Service, Sales, Microsoft Office, Theology, Exegesis, Koine Greek, Christian Apologetics, Accounts Payable, Writing, Preaching, Insurance
Education
Westminster Seminary California 2013 — 2014
Phoenix Seminary 2012 — 2013
Arizona State University West 2006 — 2007
Bachelor of Science (B.S.), Accounting
Pima Community College 2003 — 2005
Business Administration and Management, General
University of Arizona 2001 — 2003
Edward Jones April 2015 - Present
M&T Bank July 2014 - March 2015
USAA July 2013 - July 2014
USAA May 2012 - August 2012
Skills
Management, Sales, Series 7, Retail, Social Media, Series 63, Public Speaking, Time Management, Fund Accounting, Financial Analysis, Microsoft Office, Leadership, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Teamwork, Data Analysis, Business Correspondence, Meeting Scheduling, Windows, Finance, Analysis, Series 65, AAMS, Investments, Bond Pricing, Valuation, Equities, Bloomberg Terminal
Education
Arizona State University, W. P. Carey School of Business 2011 — 2013
Bachelor of Science, Finance, Senior
Mesa Community College 2010 — 2011
Associates, Business, Arts, Graduated
Milford High School 1997 — 2001
High School Diploma, General
New Venture Realty May 2009 - Present
USAA September 2002 - Present
Skills
Sellers, Relocation, Foreclosures, First Time Home Buyers, Real Estate, REO, Short Sales, Listings, Investment Properties, Selling, Referrals
Education
Arizona State University West 2000 — 2004
Bachelors, Communication Studies
Deer Valley High School 1993 — 1997
High school degree
Scottsdale Insurance Company June 2015 - Present
Scottsdale Insurance Company May 2013 - June 2015
Scottsdale Insurance Company October 2012 - May 2013
USAA October 2009 - October 2012
USAA December 2008 - October 2009
USAA April 2007 - December 2008
Circuit City December 2003 - April 2007
Skills
Insurance, Risk Management, Data Analysis, Microsoft Certified..., CPCU, Retail Sales, Customer Service, Customer Satisfaction, Business Analysis, Database Design, Statistics, Personal Training, Licensed Property &..., Social Media, Corporate Communications, Member Relations, Process Improvement, Visio, Operations Management, Project Management, Finance, Training
Education
Arizona State University - W. P. Carey School of Business 2007 — 2011
Bachelor of Arts (B.A.), Global Business
Network Adjusters Inc. September 2015 - Present
Avis Budget Group April 2009 - September 2015
Hurley Law Firm 2008 - 2009
USAA 1984 - 2007
Skills
Litigation Management, Claim, Litigation, Liability, Insurance, Claims Management, Mediation, Subrogation, Civil Litigation, Legal Liability, Personal Injury, Professional Liability, Arbitration, Insurance Law, Liability Analysis, Claim Investigation, Workers Compensation, Commercial Litigation, Casualty, Commercial Insurance, Risk Management, Claims Investigations, Casualty Insurance, Accident, Claims Resolution, Customer Service, Negotiation, Indemnity, Adjusters, Auto Claims, Property Damage, Management, Insurance Fraud, Section II Homeowners..., General Liability, Property, Litigation Support, Automobile Liability, Casualty Claims, Alternative Dispute..., General Insurance, Coverage, Analytical Skills, Critical Thinking, Structured Settlements, Investigation, Great Personality, Intuitive Leadership, Microsoft Office, Leadership
Education
Ashford University 2013 — 2015
Bachelor of Arts (B.A.), Organizational Management
Texas Tech University 1980 — 1982
Wildlife Biology
USAA March 2014 - Present
KBR March 2010 - January 2014
KBR / Halliburton March 2006 - March 2010
The Integrity Group 2004 - 2006
SPX Valley Forge 2001 - 2004
TES Multimedia 2000 - 2001
Skills
Corporate Communications, Marketing Communications, Social Media, Advertising, Internal Communications, Graphic Design, Brand Management, Marketing, Corporate Branding, Internal & External..., Newsletters, Strategic Communications, Crisis Management, Adobe Creative Suite, Photography, Creative Direction, Event Management, Online Advertising, Management, Strategy, Public Relations, Press Releases, Crisis Communications, Communication Training, Integrated Marketing, Media Relations, Content Management, Speech Writing, Copywriting
Education
University of Texas of the Permian Basin
Bachelor of Arts (B.A.), Business/Corporate Communications
Art Institute of Houston 1998 — 2001
Digital Communication and Media/Multimedia
USAA August 2013 - Present
USAA August 2009 - August 2013
USAA October 2004 - August 2009
Skills
Asset Allocation, Series 63, Risk Management, Management, Operations Management, Leadership Development, Sales, Sales Management, Customer Service, Retirement, Mutual Funds, Wealth Management, Series 7, Leadership, Team Leadership, Insurance, Investments, Team Building, Customer Satisfaction, Retirement Planning, Budgets, Process Improvement, Coaching, Call Centers, Strategic Financial..., Banking, Securities, Financial Services, IRAs, Finance, Investment Advisory, Series 24, Investment Strategies, FINRA, Uniform Combined State..., Financial Advisory, Financial Planning, Series 6
Education
The University of Texas at San Antonio 2013 — 2015
Executive MBA, Leadership
Arizona State University West 2001 — 2003
Accounting, Accounting
Nationwide Retirement Solutions July 2013 - Present
USAA June 2011 - July 2013
Comerica Bank December 2008 - June 2011
United States Marine Corps September 2003 - June 2007
Skills
Asset Managment, Asset Allocation, Asset Protection, Business Strategy, Business Analysis, New Business Development, Small Business, Business Development, Credit, Economics, Financial Analysis, Strategic Financial..., Personal Financial..., Alternative Investments, Alternative Energy, Investments, Investment Properties, Investment Strategies, Money Management, Lease Options, Securities Market, Securities, Retirement Planning, Real Estate, Estate Planning, Portfolio Management, Operations Management, Risk Management, Mutual Funds, Life Insurance, Health Insurance, Military, Marine Corps, Wealth Management, Wealth Accumulation..., Wealth Preservation..., Asset Management, Series 7, Fixed Annuities
Education
College for Financial Planning 2011 — 2013
Certified Financial Planner, Financial Planning and Services
Cannon Financial Institute 2012 — 2012
Certified Wealth Strategist, Wealth Management
College for Financial Planning 2012 — 2012
Accredited Asset Management Specialist, Investments and Securities
Ashford University 2009 — 2010
Bachelor's degree, Organizational Management
Estrella Mountain Community College 2007 — 2008
Associate's degree, Strength, Nutrition, and Personal Training
Homewood-Flossmoor High School 1999 — 2003
High School Diploma, General Studies
Advance Auto Parts July 2015 - Present
CARQUEST Auto Parts September 2013 - Present
Self Employed Indepenent Consultant June 2012 - September 2013
Charles Schwab August 2011 - June 2012
USAA September 2010 - March 2011
Vanguard June 2004 - September 2010
Wal-Mart Stores, Inc 2002 - 2004
CSK Auto 1998 - 2002
Pape Bros. 1992 - 1996
Skills
Mutual Funds, Series 6, Series 63, Portfolio Management, Finance, CRM, Financial Services, Asset Allocation, Management, Strategic Planning, Sales, Leadership, Insurance, Investments, Series 7, Relationship Management, Retirement Planning, Securities, Customer Service, Employee Benefits, Retirement, Defined Benefit, IRAs, Uniform Combined State..., Strategic Financial..., New Business Development, Business Development, Team Building, Team Management, Budgets, Salesforce.com, Microsoft Office, P&L Management, Sales Management, Team Leadership, Customer Satisfaction, Inventory Management, Recruiting, Profit, Coaching, Process Improvement
Education
University of Phoenix 2007 — 2009
Master of Business Administration, Global Management
Arizona State University West 2002 — 2004
Bachelors of Science, Global Business Management
Central Oregon Community College 1996 — 2000
Associate of Arts, Business Administration
USAA July 2000 - Present
Education
Arizona State University - W. P. Carey School of Business 2008 — 2010
MBA
The University of Texas at San Antonio 1994 — 1998
BBA, Accounting
USAA August 2013 - Present
USAA February 2011 - August 2013
USAA November 2008 - February 2011
USAA September 2007 - November 2008
USAA January 1992 - 2007
Skills
Analysis, Business Intelligence, Investments, Data Mining, Analytics, Wealth Management, Market Planning, Strategic Planning, Segmentation, Forecasting, SAS, Financial Services, Market Analysis, CRM, Strategic Financial..., Marketing, Customer Retention, Management, Process Improvement, Cross-functional Team..., Banking, Vendor Management, Business Analysis, Business Strategy, Financial Analysis, Portfolio Management, Business Development, Mutual Funds, Competitive Analysis, Pricing, Product Management, Strategy, Insurance, Data Analysis, Leadership, Market Research, Project Planning, Financial Advisory, Business Process..., Life Insurance, Relationship Management, Risk Management, Team Leadership, Executive Management, Direct Marketing, Strategic Partnerships, Retention Strategies, Integration, Finance, Financial Planning
Education
Ashford University
BA, Organizational Management, Organizational Leadership
USAA October 2013 - Present
USAA January 2012 - October 2013
USAA 2005 - 2012
USAA 2003 - 2005
General Dynamics C4 Systems January 1997 - December 2003
Skills
Business Analysis, Analytics, Business Intelligence, Information Technology, Business Objects, Data Warehousing, Management, Process Improvement, Enterprise Software, Business Process..., Strategic Planning, Oracle E-Business Suite, Data Modeling, Executive Management, Financial Statement..., Information Architecture, Agile Methodologies, Project Portfolio..., Financial Reporting, Oracle ERP..., Strategic Financial..., Managerial Finance, Consulting, Governance, SDLC, Requirements Gathering, Business Process, ETL, Cross-functional Team..., Analysis, Leadership
Education
Arizona State University, W. P. Carey School of Business 2001 — 2002
MAIS, Accounting & Information Systems
Arizona State University, W. P. Carey School of Business 1994 — 1996
BS, Accounting
Texas A&M University
Applied Statistics (in process)
WilsonHCG November 2010 - Present
Cintas June 2013 - January 2015
USAA February 2010 - November 2010
Wachovia, A Wells Fargo Company November 2006 - August 2009
Argonaut Group April 2007 - July 2007
Premier May 2001 - March 2006
Skills
Talent Acquisition, Recruiting, Sourcing, Behavioral Interviewing, Temporary Placement, New Hire Orientations, Corporate Recruiting, Job Descriptions, Negotiation, Applicant Tracking..., Internet Recruiting, College Recruiting, Technical Recruiting, Onboarding, Talent Management, Benefits Negotiation, Human Resources, Employee Relations, Executive Search, Screening Resumes, Interviews, Management, CRM, Leadership, Training, Employee Benefits, RPO, Contract Recruitment, Workforce Planning, Vendor Management, Hiring, Permanent Placement, Cold Calling, Employer Branding, Temporary Staffing, HRIS, Screening, Staffing Services, Taleo
Education
Ashford University 2010 — 2011
Human Resources Management
USAA February 2010 - Present
Independent Contractor September 2004 - February 2010
Blue Cross and Blue Shield of North Carolina April 2006 - January 2008
Synchronics May 2002 - September 2004
Skills
Information Architecture, Web Design, User-centered Design, Mobile Design, User Interface Design, User Experience Design, Accessibility, CSS, Dreamweaver, Usability, User Interface
Education
Art Institute of Atlanta 2000 — 2001
AA, Web Design and Multimedia
The University of Memphis 1993 — 1997
BA, Communications, Film and Video Production
The University of Texas at Austin 1992 — 1993
USAA March 2014 - Present
USAA August 2012 - February 2014
USAA June 2011 - August 2012
USAA January 2009 - June 2011
USAA August 2005 - December 2008
Federated Mutual Insurance February 2003 - August 2005
Skills
Process Improvement, Business Process..., Cross-functional Team..., Financial Analysis, Business Analysis, Strategy, Forecasting, Risk Management, Leadership, Claim, Analytics
Education
Arizona State University - W. P. Carey School of Business 2006 — 2008
MBA, International Business
University of Wisconsin-La Crosse 1998 — 2002
Bachelor of Business Administration (BBA), Finance, Risk Management
USAA October 2013 - Present
Wells Fargo Bank February 2011 - May 2013
Wells Fargo Bank April 2008 - February 2011
Wells Fargo Bank January 2006 - December 2007
Wells Fargo Bank June 2004 - December 2005
Costco Wholesale April 2000 - May 2004
Skills
Banking, Credit, Loans, Portfolio Management, Leadership, Commercial Banking, Finance, Sales, Management, Financial Services, Mergers & Acquisitions, Customer Service, Financial Analysis, Real Estate, Mortgage Lending, Call Centers, Commercial Lending
Education
Arizona State University - W. P. Carey School of Business
Bachelor of Science (B.S.), Global Business with a specialization in Marketing
USAA October 2014 - Present
UnitedHealthcare March 2013 - August 2014
Firstsource Solutions Limited October 2008 - March 2013
Citi October 2007 - October 2008
Wells Fargo May 2007 - October 2007
JP Morgan Chase July 2002 - May 2007
Fleet Credit Card Services October 1997 - May 2002
Sears Credit June 1985 - September 1997
Skills
Sla, Credit Cards, Loans, Mortgage Lending, Training, Integration, Forecasting, Auditing, Credit, Business Analysis
Education
Ashford University 2015 — 2017
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
Boise State University 1985 — 1988
Charles Schwab September 2011 - Present
Merrill Edge May 2011 - August 2011
USAA June 2009 - May 2011
USAA August 2007 - June 2009
New York Life April 2006 - June 2007
Education
Arizona State University, W. P. Carey School of Business 2009 — 2011
MBA, Finance
Western Michigan University - Haworth College of Business 2002 — 2006
B.B.A., Personal Financial Planning
USAA December 2012 - Present
USAA May 2011 - December 2012
USAA January 2009 - May 2011
USAA August 2007 - January 2009
USAA December 2006 - August 2007
Progressive Insurance December 2004 - September 2005
Progressive Insurance January 2004 - December 2004
Skills
Claim
Education
American Educational Institute 2008 — 2008
SCLA, Insurance
Arizona State University - W. P. Carey School of Business 1999 — 2003
B.S., Business Administration
Discount Tire Company September 2010 - Present
USAA July 2007 - August 2010
American Realty Professionals October 2003 - July 2007
Discover 1995 - 2006
Discover 1995 - 2006
Skills
Business Analysis, Credit, Customer Service, Microsoft Office, Process Improvement, Project Management, Risk Management, Security, Team Building, Vendor Management, Visio, Call Centers, Team Leadership, Software Documentation, Analysis, Management
Education
Western International University 2009 — 2014
Bachelor’s Degree, Informatics, 3.80
Arizona State University West
Glendale Community College
USAA 2008 - 2008
Skills
Microsoft Office, Portfolio Management, Investments, Customer Service, Public Speaking, Retirement Planning, Leadership, PowerPoint, Team Building, Research, Insurance, Security Clearance, Leadership Development, Sales, Strategic Planning, Event Planning, Military, Command & Control
Education
Armstrong State University 1970 — 1976
BS, Education
Armstrong State University 1967 — 1972
Georgia Southern University 1967 — 1972
USAA December 2014 - Present
USAA October 2013 - December 2014
USAA January 2009 - October 2013
ING Funds June 2006 - October 2008
Skills
Retirement Planning, Investment Advisory, Investment Strategies, Asset Allocation, Employee Training, Presentation Development, Series 63, Series 7, Mutual Funds, Investments, Wealth Management, Securities, Equities, 401k, Asset Management, Insurance, Financial Planning, CRPC, AAMS
Education
Arizona State University - W. P. Carey School of Business 2004 — 2006
Bachelor of Science (B.S.), Finance and Financial Management Services
Arizona State University, W. P. Carey School of Business
Finance, Finance and Financial Management Services
Farmers Insurance March 2014 - Present
USAA May 2012 - March 2014
Skills
Insurance, Claims Handling, Claim, Property & Casualty..., Property Claims, Xactimate, Estimating, Negotiation, Corporate Communications, Construction Estimating, Risk Management, Microsoft Excel
Education
Arizona State University, W. P. Carey School of Business 2009 — 2013
Bachelor of Arts (B.A.), Business/Corporate Communications
USAA August 2010 - October 2014
Grand Canyon University 2006 - 2010
Skills
Public Speaking, Strategic Planning, Staff Development, Student Financial Aid, Admissions, Leadership Development, Adult Education, Leadership, Higher Education, Student Affairs
Education
Arizona State University West
Political Science
Aurora University
Political Science
Indiana University Bloomington
Political Science and Government
Muscular Dystrophy Association September 2013 - Present
DeVry University April 2013 - July 2013
USAA May 2010 - August 2012
Aon Hewitt September 2009 - January 2010
Executive Towers February 2008 - March 2009
Facilitec Inc July 2007 - December 2007
Expo Design Center April 2005 - July 2007
Skills
Customer Service, Administrative..., Microsoft Office, Outlook, Microsoft Word, PowerPoint, Photoshop, AutoCAD, Adobe Creative Suite, Event Planning, Invoicing, Property & Casualty..., Drawing, Retail, Space planning, Sales, Administrative Office...
Education
Art Institute of Phoenix 2005 — 2008
BA, Interior Design
Pikes Peak Community College 2003 — 2004
HealthPlan Services January 2014 - Present
USAA March 2009 - March 2013
ACCENT Marketing September 2005 - March 2009
Skills
Quality Assurance, Management, New Business Development, Recruiting, Interviews, Call Centers, Training, Performance Management, Team Building, Team Leadership, Coaching, Microsoft Office, Employee Training, Organizational..., Leadership Development, Human Resources
Education
Ashford University 2010 — 2012
Human Resources Management (Bachelors), Business
University of Phoenix 2008 — 2010
Business Management, Business
USAA November 2012 - Present
USAA May 1993 - November 2012
Skills
Outlook, Administrative..., Microsoft Excel, Access, PowerPoint, Data Entry, Customer Service, Microsoft Word, Microsoft Office, SharePoint, Visio, Software Documentation
Education
Ashford University 2010 — 2012
Master's degree, Business Administration and Management, General
Saint Leo University 2007 — 2011
Bachelor's degree, Business Administration and Management, General
USAA November 2012 - Present
Citicorp Mortgage February 2009 - October 2012
Skills
Financial Analysis, Leadership, Management, Vendor Management, Sales Management, Business Analysis, Sales
Education
Art Institute of Pittsburgh
Interactive Media
Apex Risk Management, LLC February 2014 - Present
USAA March 2009 - February 2014
USAA December 2006 - March 2009
LIBERTY MUTUAL GROUP 2004 - 2007
LIBERTY MUTUAL GROUP 2004 - 2007
Skills
Series 7, Retirement Planning, Wealth Management, Mutual Funds, Series 63, Strategic Financial..., Asset Allocation, Investments, Financial Advisory, Investment Advisory, Fixed Annuities, Portfolio Management, Uniform Combined State..., Investment Strategies, IRAs, Financial Analysis, Securities, 401k
Education
Arizona State University - W. P. Carey School of Business 2008 — 2010
M.B.A.
Arizona State University - W. P. Carey School of Business 2000 — 2004
B.S., Management
Caring.com April 2015 - Present
USAA March 2011 - April 2015
Channel Partners August 2009 - October 2010
BDS Marketing July 2008 - August 2009
BDS Marketing November 2005 - May 2008
Skills
Sales, Event Management, Management, Training, Marketing Strategy, P&C Insurance, Deposits, Credit Cards, Consumer Lending, Merchandising, Planograms, Resets, Consumer Electronics, Product Marketing, Client Presentation, Customer Service, Strategic Public..., Public Relations, Quality Auditing, Payroll, Taleo, Interviews, Recruiting, Business Travel, Staff Retention, Budgets
Education
Grand Canyon University 2014 — 2015
Master of Business Administration (M.B.A.), Human Resources Management and Services
Arizona State University West 2006 — 2008
B.S, Global Business and Marketing (Minor in Public Relations and Strategic Communications), Magna Cum Laude
Advanced Medical Therapy July 2008 - Present
USAA February 2006 - April 2008
Tharaldson Hospitality Management 2003 - February 2006
Skills
Administrative..., Microsoft Excel, Event Planning, Healthcare Management, Office Administration, HIPAA, EMR, Human Resources, Public Speaking, Social Media, Time Management
Education
Glendale Community College 2005 — 2012
Arizona Western College 1998 — 2002
Charles Schwab February 2013 - Present
Merrill Lynch April 2011 - March 2013
USAA September 2007 - February 2011
USAA September 2006 - September 2007
Amazon.com 1999 - 1999
Skills
Series 7, Financial Services, Securities, Equities, Trading
Education
Arizona State University West 2006 — 2008
BS, Global Management Finance
Seattle University 1994 — 1995
Fidelity Investments October 2012 - Present
USAA March 2011 - October 2012
TDAmeritrade November 2006 - March 2011
United States Marine Corps June 1984 - February 2006
Skills
Program Management, Operations Management, Process Improvement, Leadership, Series 7, Project Management, Investments, Financial Services, Risk Management, Portfolio Management, Mutual Funds, Change Management, Retirement, Retirement Planning, Series 63, Team Management, Analysis, Fixed Income, Military, Team Leadership, Sales Management, Strategic Financial...
Education
Colorado Technical University 2012 — 2014
Master of Business Administration (M.B.A.), Project Management
Colorado Technical University 2011 — 2012
Master's Degree, Management
Ashford University 2009 — 2010
Bachelor of Arts (B.A.), Organizational Management
University of Texas 2007 — 2007
Professional Certificate, Lean for Six Sigma
USAA
Skills
Casualty, Risk Management, General Insurance, Fixed Annuities, Property & Casualty..., Strategic Financial..., Financial Services, Insurance, Underwriting, Process Improvement, Commercial Insurance, Financial Analysis, Liability, Commercial Lines, Legal Liability, Claim, Financial Risk
Education
Arizona State University West 2003 — 2007
Bachelor of Global Business, Applied Concentration in Marketing , Business, Management, Marketing, and Related Support Services
Top One Mortgage December 2013 - May 2014
Sutherland Global Services October 2013 - December 2013
Southern Funding Alliance November 2012 - September 2013
Houston Community College 2010 - 2013
Nationstar Mortgage July 2012 - October 2012
Wells Fargo 2010 - 2010
Retail Concepts 2005 - 2010
USAA 2002 - 2005
Robert Half Technology 1996 - 2000
US Navy 1991 - 1993
Skills
Mortgage Lending, Retail Banking, Mortgage Banking, Residential Mortgages, Software Project..., Software Documentation, Software Development, VA loans, FHA financing
Education
Houston Community College 2010 — 2013
Biology, General
Arizona State University, W. P. Carey School of Business
Bachelor of Science (BS), Computer and Information Sciences, General
UWM - Milwaukee
Accounting / CIS