USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
USAA September 2014 - Present
USAA June 2013 - September 2014
USAA August 2012 - June 2013
USAA May 2012 - August 2012
Amazing Jump June 2011 - May 2012
Skills
Customer Service, Customer Satisfaction, Customer Retention, Escalation Resolution, Insurance Adjusting, Accident Investigation, Business Analysis, Economics, Mathematics, Managerial Economics, Project Management, Sales Management, Customer Insight, Customer Experience..., Customs Regulations, Property & Casualty..., Legal Liability, Liability Analysis, Creativity, Insurance Law, Automobile Liability, Leadership, Subject Matter Experts
Education
University of the Incarnate Word 2013 — 2015
Master of Business Administration (M.B.A.), Business/Managerial Economics
The University of Texas at San Antonio
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics
USAA May 2015 - Present
USAA October 2000 - Present
Education
Webster University 2002 — 2004
Master of Arts (MA), Human Resources Development
Webster University 2002 — 2004
Master's degree, Computer Resource and Information Mangement
The University of Texas at San Antonio 1995 — 2000
Bachelor's degree, Communication and Media Studies
CoBiz Insurance February 2014 - Present
CoBiz Insurance October 2010 - January 2014
CoBiz Insurance July 2004 - September 2010
USAA January 1999 - June 2004
Skills
Insurance, Property & Casualty..., Workers Compensation, Liability, Professional Liability, Umbrella Insurance, Customer Service, Commercial Lines, Hands-on Training, Inland Marine, Employment Practices..., Software Training, General Insurance, Employee Training, Technical Training, Workflow Management, Commercial Insurance, Legal Liability, Casualty Insurance, Underwriting
Education
The University of Texas at San Antonio 1992 — 1996
BA, History
National Alliance for Insurance Education & Research
Certified Insurance Counselor (CIC)
USAA 2007 - 2008
USAA 2001 - 2007
Skills
Analysis, Insurance, Financial Risk, Credit Cards, Fraud, Certified Fraud Examiner, Military, Fraud Detection, Issue Resolution, AML, KYC, Bank Secrecy Act, Leadership, Finance, Investigation, Financial Services, Process Improvement, Banking, Risk Management, Customer Service, Online Gaming, Casino Gaming
Education
The University of Texas at San Antonio 2001 — 2004
Bachelor of Arts (BA), Political Science and Government
The Hartford December 2013 - April 2015
Xerox April 2013 - December 2013
Nationwide Insurance June 2007 - January 2013
Ultimate Industries, Inc. 2002 - 2008
USAA February 2003 - June 2007
Prescott Products, Inc. 2000 - 2001
VP Racing Fuels 1998 - 2000
Skills
Insurance, Customer Service, Call Center, Underwriting, Customer Satisfaction, Customer Relations, PeopleSoft, Property & Casualty..., Team Building, Strategic Planning, Analysis, Lotus Notes, Performance Management, Outlook, Business Analysis, Operations Management, Coaching, Data Analysis, Change Management, Hiring, Critical Thinking, Thought Leadership, Organizational..., Team Leadership, Microsoft Office, Employee Relations, Sales, Start-ups, Cross-functional Team..., Call Center Development, Customer Retention, Marketing, Call Centers
Education
University of the Incarnate Word 1999 — 2001
MBA, Business
The University of Texas at San Antonio 1994 — 1999
B.S., Pre-Med
Methodist Healthcare System September 2011 - Present
USAA August 2007 - October 2011
USAA October 2005 - August 2007
USAA January 2004 - October 2005
USAA July 1999 - December 2003
West Teleservices January 1996 - January 1999
Skills
Leadership Development, Talent Management, Training, Leadership, Succession Planning, Coaching, Performance Management, Organizational..., Onboarding, Team Building, Training Delivery, Employee Engagement, Human Resources, Program Management, Organizational..., Budgets, Vendor Management, Employee Training, Staff Development, Management, Instructional Design, Employee Relations, Analysis, E-Learning, Workforce Planning, Career Development, New Hire Orientations, Workshop Facilitation, Culture Change, Business Process..., Management Development, Organizational Learning, HR Consulting, Executive Development, Instructor-led Training, Job Analysis, Career Counseling, Blended Learning, 360 Feedback, Learning Management..., Policy, Personnel Management, Hiring, Performance Consulting, Performance Improvement, Conflict Resolution, Needs Analysis, Executive Coaching, Organizational Design, Emotional Intelligence
Education
University of Phoenix 2002 — 2006
Masters of Arts in Organizational Management
The University of Texas at San Antonio 1998 — 2002
Bachelors of Business Degree in Business Management
USAA August 2014 - Present
University Bowl 1988 - 2014
Diagnostic Services Group, Ltd 1996 - 1998
Skills
Entertainment, Bookkeeping, Networking, Contract Negotiation, Human Resources, Office Administration, Facilities Management, Accounts Receivable, Accounts Payable, Vendor Management, Payroll, Customer Satisfaction, Employee Management, Facility Safety, Financial Reporting, Financial Analysis, Troubleshooting, Microsoft Office, QuickBooks, Budgets, Customer Service, Sales, Sales Management, Team Building, Strategic Planning, Television, Leadership, Management, Event Planning, Marketing Strategy, Team Leadership, Social Media, Event Management, Marketing
Education
The University of Texas at San Antonio 1985 — 1992
Bachelor of Arts (B.A.), Political Science and Government
Grow Financial Federal Credit Union August 2015 - Present
Momma's Boytique September 2010 - December 2014
CarMax January 2008 - October 2008
USAA August 2006 - January 2008
State Farm Agent August 2002 - June 2003
Citi May 2000 - May 2002
Citi May 1999 - May 2000
Skills
Craft, Painting, Art, Fine Art, Contemporary Art, Customer Service, Galleries, Management, Visual Arts, Public Speaking, Crafts
Education
The University of Texas at San Antonio
English/Language Arts Teacher Education
USAA March 2014 - Present
USAA April 2012 - March 2014
USAA September 2010 - April 2012
USAA November 2006 - September 2010
Conceptual MindWorks Inc 2003 - 2006
Psychological Corporation 2001 - 2003
Skills
SAS, Statistics, Data Collection, Analytics, Statistical Modeling, Research Design, Research, Market Analysis, Data Analysis, Segmentation, Data Mining, Proj Management, SPSS, Customer Experience, Usability Testing, Business Analysis, Predictive Modeling, Qualitative Research, Analysis, Market Research, Project Management, Quantitative Research, Marketing Research, Strategic Planning, Competitive Intelligence, Strategy
Education
The University of Texas at San Antonio 1998 — 2001
MS, Experimental Psychology
The University of Texas at San Antonio 1987 — 1998
BA, Psychology
Alice HIgh School
San Antonio Board of REALTORS® September 2013 - Present
OMNI Publishers, Inc. February 2001 - Present
Texas Educational Foundation December 1998 - February 2001
San Antonio Symphony October 1994 - December 1998
USAA 1992 - 1994
Skills
Real Estate, Team Building, Sales Management, Management, Contract Negotiation, Nonprofits, E-Learning, Event Planning, Marketing, Business Analysis, Sellers, Buyer Representation, New Home Sales, Listings, First Time Home Buyers, Negotiation
Education
The University of Texas at San Antonio 1985 — 1991
Bachelor of Business Administration (BBA), Accounting/Information Systems
The University of Texas at San Antonio 1985 — 1991
BBA, Accounting/Information Systems
The Hartford February 2011 - Present
USAA April 2005 - February 2011
AT&T May 2001 - April 2005
Skills
SDLC, PMO, Process Improvement, Project Portfolio..., Vendor Management, Business Analysis, Change Management, Business Process..., Program Management, Cross-functional Team..., IT Strategy, Agile Methodologies, Resource Management
Education
The University of Texas at San Antonio 2001 — 2004
MBA, Project Management
The University of Texas at San Antonio 1999 — 2001
Bachelor of Business Administration (B.B.A.), Information Systems
USAA May 2015 - Present
USAA July 2014 - May 2015
USAA February 2011 - July 2014
USAA May 2010 - February 2011
USAA June 2007 - May 2010
Skills
Process Engineering, Process Improvement, Six Sigma, Visio, Project Management, Cross-functional Team..., Business Analysis, Business Process..., Business Process, Project Portfolio..., Strategic Planning, Analysis
Education
The University of Texas at San Antonio 2004 — 2006
Master of Business Administration (MBA), Finance, General
The University of Texas at San Antonio 2002 — 2004
Bachelor of Business Administration (BBA), Economics
USAA March 2014 - Present
USAA June 2007 - March 2014
Skills
Series 7, Retirement Planning, Wealth Management, Mutual Funds, Strategic Financial..., Asset Allocation, Investments, Retirement, Series 63, Investment Advisory, Portfolio Management, Investment Strategies, Financial Advisory, Securities, Fixed Annuities, Financial Analysis, Mortgage Lending, Uniform Combined State..., Banking, Insurance
Education
The University of Texas at San Antonio 2014 — 2016
Master of Business Administration (MBA)
Thomas Edison State College
Bachelor of Business Administration (BBA), Finance, General
Self-employed August 2014 - Present
HEB January 2013 - October 2013
Palm Beach Tan December 2011 - July 2012
USAA September 2000 - October 2011
Skills
Customer Service, Sales, Team Building, Training, Strategic Planning, Coaching, Social Media Marketing, Social Media, Marketing Strategy, Marketing
Education
A+ Texas Teachers 2009 — 2009
Teaching Certificate, Special Education - EC through 12
The University of Texas at San Antonio 2000 — 2005
Bachelor of Arts, Communications with a Concentration in Speech
USAA February 2014 - Present
The University of Texas at San Antonio May 2012 - August 2012
HEB August 2007 - August 2010
Skills
Communication, Public Speaking, Leadership, Customer Service, Sales, Entrepreneurship, Multi Tasking, High Energy Level, Microsoft Office, Adobe Creative Suite, Small Business
Education
The University of Texas at San Antonio 2008 — 2012
BBA, Business Management-SBE
CenturyLink June 2014 - Present
USAA August 2008 - May 2014
USAA May 2007 - August 2008
USAA June 2006 - May 2007
Valero Energy Corporation June 2005 - August 2005
Skills
SDLC, DB2, C++, Software Development, Easytrieve, XML, Unix, SQL, Java, HTML, Hibernate, Software Project..., Websphere, IBM Mainframe, Eclipse, C#, .NET, Agile Methodologies, Oracle, Microsoft SQL Server, JCL, Web Services, JUnit, Wicket, SPUFI, Java Enterprise Edition, SOA, Windows, Perl, Technical Project..., JavaScript, SOAP, Underwriting, Property & Casualty..., Vendor Management, C Programming Language, PL/SQL, ServiceMix, XMLBeans
Education
The University of Texas at San Antonio 2008 — 2013
MBA, Project Management, 4.0
The University of Texas at San Antonio 2004 — 2006
BBA, Information Systems, 4.0
Argo Group International Holdings, Ltd. June 2014 - Present
Argo Group International Holdings, Ltd. October 2012 - June 2014
Argo Group International Holdings, Ltd. January 2008 - October 2012
Nationwide Insurance Company September 2004 - January 2008
USAA March 2004 - September 2004
AD Venture Company Limited April 2001 - July 2001
BIG C Supercenter Public Company Limited October 2000 - March 2001
CH. Karnchang Public Company Limited August 1997 - October 2000
KPMG Thailand May 1996 - August 1997
Skills
Broad experience in..., Broad experience in..., Broad experience in..., Extensive experience..., Excel, Word,..., Coordination of audits..., Excellent analytical..., CPA, Financial Analysis, General Ledger, Internal Audit, Finance, Auditing, Insurance, Accounting, Sarbanes-Oxley Act, Financial Reporting, Microsoft Excel
Education
The University of Texas at San Antonio 2001 — 2003
Master of Business Administration (MBA), Concentration in Finance
Chulalongkorn University 1992 — 1996
Bachelor of Accountancy
Capstone Turbine Corporation August 2013 - Present
Capstone Turbine Corporation August 2011 - August 2013
JP Morgan Chase September 2009 - December 2010
USAA August 2008 - September 2009
Wells Fargo Bank September 2007 - August 2008
Skills
Process Improvement, Project Management, Risk Management, Program Management, Forecasting, Product Development, Six Sigma, Analysis, Change Management, Earned Value Management, MS Project, Accounting, Business Analysis, Business Intelligence, Capital Budgeting, Continuous Improvement, Cross-functional Team..., Dashboarding, Financial Modeling, PMP, Project Planning, Strategic Planning, Business Process..., Financial Analysis, Financial Reporting, Process Automation, Program Evaluation, Project Governance, Project Server, SAP, Leadership, Management
Education
The University of Texas at San Antonio 2008 — 2010
BS , Business Administration, Emphasis in Finance/Management
USAA March 2009 - Present
USAA February 2008 - March 2009
USAA November 2005 - February 2008
USAA June 2004 - November 2005
Northrop Grumman Information Systems September 2002 - May 2004
NetForce, Inc. November 2000 - August 2002
US Air Force January 1981 - December 1994
Skills
Change Management, Project Management, Management, Customer Service, System Design, Process Improvement, Program Management, Vendor Management, Business Process..., Strategic Planning, PMP, Project Portfolio..., Business Analysis, Leadership, IT Management, Cross-functional Team..., Risk Management, Team Leadership, SDLC, Six Sigma, Integration, Requirements Analysis, Security, SharePoint, Testing, Strategy, Enterprise Software, Training, Business Process, Analysis, Process Engineering, Project Planning, Software Documentation, PMO, Business Intelligence, CRM, IT Operations, IT Strategy, Resource Management, Human Resources, Visio, Governance
Education
Webster University 1991 — 1993
MA, Management and Computer Resources and Information Management
The University of Texas at San Antonio 1987 — 1991
BS, Biology
USAA February 2013 - Present
Farmers Insurance Group August 2010 - May 2012
Farmers Insurance District 46 April 2008 - November 2010
Skills
Commercial Insurance, General Insurance, Insurance, Life Insurance, Property & Casualty..., Term Life Insurance, Umbrella Insurance, Legal Liability, Fixed Annuities, Liability
Education
The University of Texas at San Antonio 2005 — 2010
Baccalaureate, Philosophy and Art History
USAA June 2014 - Present
USAA May 2013 - June 2014
Whataburger May 2006 - September 2013
Fisher, Herbst & Kemble P.C. February 2013 - April 2013
Skills
Microsoft office, Customer Service, Microsoft Word, Inventory Management, Time Management, Data Entry, PowerPoint, Teamwork, Team Leadership, Customer Satisfaction, Accounting, Budgets, Leadership, Access, Tax, Team Building, Process Improvement, Financial Analysis, Operations Management, QuickBooks, Management, Auditing, Training, SAP, Spreadsheets, Inventory Control, Business Planning, Hiring, Office Management, Social Networking, Bookkeeping, Forecasting, Finance
Education
The University of Texas at San Antonio 2008 — 2014
Bachelor of Business Administration (B.B.A.), Accounting and Management Science
USAA August 2015 - Present
Bromley March 2014 - July 2015
Bromley March 2012 - March 2014
Bromley Communications October 2009 - March 2012
Bromley Communications April 2007 - October 2009
Skills
Integrated Marketing, Advertising, Interactive Marketing, Creative Strategy, Marketing Strategy, Creative Direction, Relationship Marketing, Social Media Marketing, Marketing, Marketing Communications, Outdoor Advertising, Brand Development, Online Advertising, Direct Marketing, Copywriting
Education
The University of Texas at San Antonio
BA, Communications
MidAmerica Mortgage, Inc February 2013 - Present
USAA November 2010 - February 2013
Skills
Mortgage Banking, Residential Mortgages, Credit Analysis, Loan Origination, Refinance, FHA, FHA financing, Credit, VA loans, USDA, Loans, Mortgage Underwriting
Education
The University of Texas at San Antonio
USAA July 2014 - Present
USAA March 2014 - July 2014
US Army March 2005 - June 2009
Skills
Security
Education
The University of Texas at San Antonio 2009 — 2013
USAA April 2009 - Present
Target February 2002 - April 2009
Skills
Insurance, Property, Claim, Customer Service, Liability, Auto Theft, Valuable Articles, Homeowners, Property, Call Centers
Education
University of Phoenix 2014 — 2017
Master of Business Administration (MBA)
The University of Texas at San Antonio 2003 — 2009
Bachelor of Business Administration (BBA), Management, Entrepreneurial and Small Business Operations
USAA April 2014 - Present
Citi October 2013 - April 2014
Cox Media Group February 2009 - October 2013
Hooters of America February 2007 - February 2009
Regency Valet June 2006 - February 2007
Skills
Digital Media, New Media, Broadcast, Radio, Copywriting, Social Media, Advertising, Social Media Marketing, Editing, Blogging, Facebook, Digital Marketing, Automotive Aftermarket, Microsoft Office, Adobe Audition, Photoshop, Automotive Repair
Education
The University of Texas at San Antonio
Bachelor of Arts (B.A.), Communication and Media Studies
AllianceBernstein August 2014 - Present
USAA February 2014 - May 2014
USAA January 2013 - February 2014
UPS February 2012 - November 2012
United States Navy August 1992 - August 1999
Skills
Financial Analysis, Budgets, Bloomberg, Forecasting, Team Building, Process Improvement, Operations Management, Business Planning, Microsoft Office, Business Development, Project Management, Financial Reporting, Leadership, Finance, Time Management, Investments, Customer Service, Sales, Training, Microsoft Excel, Management
Education
University of the Incarnate Word 2009 — 2011
MBA, International Business
The University of Texas at San Antonio 2007 — 2010
BBA, Finance
The University of Texas at San Antonio 1998 — 2002
BBA, Economics
USAA March 2012 - Present
Sitterle Homes September 2011 - March 2012
Meritage Homes June 2011 - August 2011
Red Lobster March 2005 - August 2011
Meritage Homes January 2011 - June 2011
Skills
Excel, Word, Customer Service, Construction, Microsoft Office, PowerPoint, Real Estate, Social Media, Selling
Education
The University of Texas at San Antonio 2006 — 2011
B.B.A, Management and Real Estate Finance and Development
Ronald Reagan High School 2002 — 2006
USAA June 1998 - Present
Premiere Car Rental May 1996 - June 1998
Education
University of the Incarnate Word 2000 — 2009
The University of Texas at San Antonio 1997 — 1999
Leeward Community College 1990 — 1992
AA
Heritage High School
SWBC April 2010 - Present
Tesoro June 2004 - April 2010
USAA January 2002 - January 2004
USAA January 2000 - January 2002
USAA January 1999 - January 2000
USAA January 1997 - January 1999
USAA January 1984 - January 1996
CPS Energy 1981 - 1984
Skills
Sourcing, Pricing, Vendor Management, Supply Management, Strategic Sourcing, Process Improvement, Business Process..., Contract Negotiation, Operations Management, Contract Management, Executive Management, Process Engineering, Program Management, Project Management, IT Management, Strategic Planning, Project Planning, Business Strategy, PMO, Procurement, Team Leadership, Leadership, SAP, Business Process, Strategy, Management, Outsourcing, Team Building, Risk Management, Analysis, Six Sigma, Training, Budgets, Negotiation, Product Management, Purchasing, Team Management, Human Resources, PMP, Cross-functional Team..., Change Management, Forecasting, Financial Analysis, Finance, Business Analysis, Mergers & Acquisitions, Supply Chain Management, ERP, Business Development, Supply Chain
Education
The University of Texas at San Antonio 1981 — 1983
MBA, Finance
The University of Texas at San Antonio 1979 — 1980
BBA, Accounting / IT
USAA December 2007 - Present
Ken Ryan Designs December 2004 - June 2006
Trajen Systems, LLC. May 2000 - December 2004
Defense Energy Support Center 2000 - 2004
Skills
User Experience, IIS, Content Management, Web Project Management, User Interface Design, Information Architecture, Web Analytics, Usability Testing, Interaction Design, Wire Framing, Active Directory, Microsoft SQL Server, Web Content Management, Management, Windows Server, Project Management, User Interface, CSS, Testing, Training, Wireframes, User Experience Design, E-commerce, Web Applications, HTML, XHTML, User-centered Design, Usability, Visio, Program Management, Digital Strategy, Mobile Applications, HTML 5, Servers, Mobile Design, Content Strategy, Digital Marketing, Agile Methodologies, Accessibility, Web Services, CMS, Usability Engineering, Heuristic Evaluation, Web Standards, Web Design, Web Development, Card Sorting, Experience Design, User Scenarios, Persona
Education
The University of Texas at San Antonio 1988 — 1992
Civil Engineering
USAA July 2012 - Present
IndyMac Mortgage Services, a division of One West Bank February 2009 - June 2012
Education
The University of Texas at San Antonio 2003 — 2005
Bachelor of Business Administration (BBA), Marketing
Randolph Brooks Federal Credit Union November 2014 - Present
University of Texas at Dallas May 2014 - October 2014
Dallas County Department of Health and Human Services April 2011 - May 2014
JPMorgan Chase April 2008 - March 2011
USAA December 2006 - March 2008
Skills
Program Management, Leadership, Strategy, Management, Strategic Planning, Team Leadership, Business Development, Business Strategy, Public Speaking, Business Process..., Community Development, Community Engagement, Financial Services, Financial Education, Social Services, Housing Finance, Nonprofits, Customer Service, Sales, Team Building, Event Planning
Education
The University of Texas at San Antonio 2002 — 2007
Bachelor of Business Administration (BBA), Management, International Business Concentration
USAA 2008 - Present
Skills
Analytics, Supply Chain Management, Analysis, Insurance, Strategic Sourcing, Mergers, Process Improvement, Sourcing, Risk Management, Vendor Management, Cost Benefit, Financial Risk, Negotiation, Mergers & Acquisitions, Business Analysis, Contract Negotiation, Pricing, Business Process..., Strategy, Forecasting, Outsourcing, Procurement, Cross-functional Team..., Executive Management, Leadership
Education
The University of Texas at San Antonio
Master of Business Administration (MBA), Financia
URide January 2015 - Present
Southern Pro Restoration August 2014 - Present
USAA July 2008 - July 2013
Skyline Promitions January 2007 - April 2008
Darque Tan December 2005 - November 2006
Skills
Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Sales, Coaching, Social Media, Event Planning, Social Networking, Training, Team Building, Event Management, Strategy
Education
University of the Incarnate Word 2010 — 2013
Communication-Media Studies/Broadcast Journalism, Communication and Media Studies
The University of Texas at San Antonio 2003 — 2008
Minor in Spanish for Communication, Communication and Media Studies
USAA August 2013 - Present
USAA May 2009 - August 2013
EXOSMediFit January 2009 - April 2009
Skills
Program Management, Leadership Development, Customer Service, Health Promotion, Cross-team Collaboration, Health Education, Training, Process Improvement, Fitness, Wellness, Coaching, Management, Team Building, Athletics, Healthcare, Leadership, Customer Support
Education
University of Phoenix 2011 — 2014
Master's, Business Administration
The University of Texas at San Antonio 2006 — 2008
Exercise Science, Kinesiology
Realty Force San Antonio January 2007 - Present
USAA November 2002 - August 2015
Skills
Buyers, Sellers, First Time Home Buyers, First Time Home Sellers, Buyer Representation, Buyer's Agent, Seller Representation, Investment Properties, Short Sales, Residential Homes, Single Family Homes, Relocation, Foreclosures, Real Estate Transactions, Real Estate
Education
The University of Texas at San Antonio
Computer Science
USAA January 2013 - Present
Skills
SDLC, IT Management, SharePoint, Disaster Recovery, Enterprise Architecture, Business Analysis, IT Strategy, ITIL, Requirements Analysis, Vendor Management, Software Development, PMO, PMP, IT Operations, Agile Methodologies, Project Portfolio..., Business Intelligence, Leadership
Education
The University of Texas at San Antonio
USAA May 2015 - Present
USAA March 2014 - May 2015
Harris Corporation July 2011 - February 2014
Harris RF Communications July 2007 - July 2011
Polycom 1998 - 2007
Skills
Strategic Sourcing, Supply Chain, Strategy, Supply Management, Process Improvement, Contract Negotiation, Thought Leadership, Materials Management, Global Sourcing, Outsourcing, Supply Chain Management, Product Development, Six Sigma, Cross-functional Team...
Education
The University of Texas at San Antonio
Bachelors, Management Science
USAA 1987 - Present
Skills
Financial Analysis, Strategic Financial..., Risk Management, Investments, Banking
Education
The University of Texas at San Antonio 1990 — 2002
Master of Business Administration (MBA)
The University of Texas at San Antonio 1983 — 1987
BBA, Accounting
USAA December 2012 - Present
USAA June 2007 - November 2012
USAA October 2004 - June 2007
US Army October 2001 - October 2004
Skills
Process Improvement, Leadership, Innovation, Customer Service, Project Management, Change Management, Management, Sales, Team Building, Cross Functional Team..., Building Relationships, Coaching, Leading Change, Adaptability, SIPOC, Voice of the Customer, CTQ, Customer Experience, Agile & Waterfall..., Strategic Planning, Business Analysis, Risk Management, Team Leadership, Insurance, Cross-functional Team...
Education
Our Lady of the Lake University 2012 — 2016
Masters of Business Administration, Management
The University of Texas at San Antonio 2007 — 2011
Bachelor of Business Administration, Management
Kentucky Employers' Mutual Insurance (KEMI) January 2006 - Present
USAA May 1999 - July 2004
Skills
Workers Compensation, Property & Casualty..., Insurance, Customer Service, Microsoft Office, Claim, Liability, Sales, Commercial Insurance, Claims Management, Underwriting, Subrogation, Risk Management
Education
The University of Texas at San Antonio 1995 — 1997
Bachelor of Arts, Psychology
The Hartford September 2007 - Present
The Hartford August 2000 - September 2007
USAA January 1997 - August 2000
USAA April 1991 - December 1996
Skills
Instructional Design, Blended Learning, Management Consulting, Needs Analysis, Training Delivery, Leadership Development, Change Management, E-Learning, Training, Performance Management, Captivate, Instructor-led Training, Coaching, Learning Management, Program Management, Employee Training, Dreamweaver, ColdFusion
Education
University of Phoenix 2003 — 2005
Master of Arts (MA), Adult Education and Distance Learning, 4.0
The University of Texas at San Antonio 1990 — 1993
Bachelor of Arts (BA), Personnel / Human Resource Management
Credit Karma July 2015 - Present
Rackspace, the Open Cloud Company April 2014 - July 2015
Rackspace, the Open Cloud Company February 2013 - April 2014
Rackspace Hosting August 2011 - February 2013
Rackspace Hosting April 2009 - May 2011
Rackspace Hosting June 2008 - April 2009
Rackspace Hosting October 2007 - June 2008
Rackspace Hosting February 2007 - October 2007
Rackspace Hosting August 2006 - February 2007
USAA April 2005 - August 2006
Skills
SAN, DNS, Servers, High Availability, System Administration, Storage Area Networks, Windows Server, Windows, IIS, TCP/IP, Brocade, Clariion, EMC Storage, VNX, Symmetrix, Brocade Fibre Switches, HTTP, HTTPS, FTP, SFTP, FTPS
Education
The University of Texas at San Antonio 2000 — 2004
Bachelor's, Music Education
USAA July 2011 - Present
USAA July 2011 - Present
USAA Federal Savings Bank August 2006 - Present
Education
The University of Texas at San Antonio 2004 — 2009
EDU, Interdisciplinary Studies
The University of Texas at San Antonio
Bachelor of Arts Degree, Interdisciplinary Studies
USAA February 2009 - Present
USAA February 2007 - February 2009
USAA September 2005 - January 2007
USAA November 1987 - September 2005
Skills
Call Centers, Casualty, Insurance, Underwriting, Property & Casualty..., Call Center, Process Improvement, Risk Management, Claim, General Insurance, Policy, Claims Management, Professional Liability, Liability
Education
The University of Texas at San Antonio 1987 — 1993
MBA
West Texas A&M University 1982 — 1986
BBA, Marketing
USAA February 2004 - Present
Skills
Wealth Management, Retirement Planning, Series 7, Investment Advisory, Investment Strategies, Asset Allocation, Estate Planning, Mutual Funds, Strategic Financial..., Retirement, Wealth, Wealth Management..., Investment Management, High Net Worth..., Risk Management, Certified Financial..., Finance, Series 63, IRAs, Financial Planners, Securities, Fixed Annuities, FINRA, Investments, 401k, ETFs, Alternative Investments, Asset Management, Personal Financial..., Financial Services, Pensions, Bonds, Life Insurance, Series 6, Private Banking, 401k Rollovers, Equities, Fixed Income, Insurance, Long-term Care, Retirement Plan..., Trust Services, Long Term Care Insurance, Relationship Management, Banking, Financial Markets, Defined Benefit, Portfolio Management, Financial Advisory, Wealth Accumulation
Education
College for Financial Planning 2005 — 2005
CFP
The University of Texas at San Antonio 1998 — 2002
Bachelor's degree, History
Ovation Financial Services October 2012 - Present
B&L Insurance Agency April 2008 - Present
JPFuture, LLC November 2010 - September 2012
Gonzalez Financial Holdings, Inc. November 2001 - November 2010
ACS 2001 - 2002
USAA 2001 - 2001
ADTECH 1999 - 2001
Datavise Engineering Services 1997 - 1999
DataVise 1997 - 1999
Skills
Project Management, Strategic Planning, Insurance, Database Design, Programming, Visual Basic, Marketing, Business Development, Financial Analysis, Loans, Account Management, New Business Development, Leadership, Sales, Analysis, Business Analysis, Management, Strategy
Education
The University of Texas at San Antonio 1997 — 1999
Bachelor of Business Administration (BBA), Information Technology
USAA Systems EngineerUSAA2005 - 2011
Education
The University of Texas at San Antonio 1983 — 1988
Airrosti Rehab Centers January 2012 - Present
USAA 2002 - 2005
Skills
Coaching, Wellness
Education
The University of Texas at San Antonio 1999 — 2001
University of Colorado Boulder 1990 — 1993
Universal North America February 2005 - Present
Qualsure Insurance Corporation November 2002 - February 2005
USAA January 1998 - November 2002
Nationwide Insurance 1987 - 1998
Skills
Insurance, Underwriting, Property & Casualty..., Risk Management, Commercial Insurance, Strategic Planning, Professional Liability, Casualty, Process Improvement, Liability, General Insurance, Change Management, Business Analysis, Workers Compensation, Legal Liability, Vendor Management
Education
The University of Texas at San Antonio
Bachelor of Business Administration (B.B.A.), Finance
Conduit Global January 2003 - Present
PacifiCare Health Systems May 2000 - February 2002
USAA March 1999 - March 2000
Ultramar Diamond Shamrock February 1997 - August 1998
US Army August 1990 - August 1992
Skills
Servers, Active Directory, ITIL, Technical Support, Project Management, Troubleshooting, Software, Disaster Recovery, XP, VPN, Computer Hardware, Project Planning, Windows, Networking, Microsoft Exchange, System Administration, Vendor Management, Integration, Call Centers, MS Project, Team Leadership, Leadership, Performance Management, Data Center, Antivirus, Windows Server, Group Policy, Cisco Technologies, Process Improvement, Management, IT Management, Virtualization, Security, DNS, Windows 7, SharePoint, Hardware, Telecommunications, Backup Exec, Software Documentation, IT Service Management, System Deployment, Visio, DHCP, Testing, Windows XP, Operating Systems, IT Operations, Systems Management, VMware
Education
The University of Texas at San Antonio 1993 — 1997
BBA, Information Systems
Cerner Corporation September 2015 - Present
YRC Freight August 2014 - September 2015
Sprint January 2013 - May 2014
Merck December 2011 - July 2012
Sprint January 2008 - December 2011
Sprint January 2005 - January 2008
NEXTEL November 2003 - January 2005
Philip Morris July 2000 - October 2003
USAA June 1999 - July 2000
Citi May 1998 - May 1999
Skills
Crystal Reports, PeopleSoft Query, Peoplesoft HCM, Call Center Development, Vendor Management, Process Improvement, Performance Management, Business Process..., PeopleSoft, SharePoint, Human Resources, Program Management, Call Center, Cross-functional Team..., Project Management, Telecommunications, Management, Onboarding, Call Centers, HRIS, Training, Leadership, Policy, Payroll, Recruiting, Project Planning, Personnel Management, Employee Relations, Coaching, Organizational..., Analysis, Leadership Development, Access, Employee Benefits, Quality Assurance, Business Analysis, SAP, Software Documentation, Consulting, SDLC, Change Management, Workforce Management, Start-ups
Education
The University of Texas at San Antonio 1991 — 1994
BA, Criminal Justice
PGHS
Whataburger April 2012 - Present
HEB April 2007 - April 2012
USAA May 2004 - April 2007
Wells Fargo Bank November 2001 - April 2004
Acendant Solutions June 2000 - July 2001
SofTest Designs 1999 - 2000
Skills
Quality Assurance, Quality Center, Software Development..., Quality & Process..., Analytical & Logical..., QA Strategy, Definition..., Software Testing..., Strategic Planning, Integration, Business Process, Project Delivery, Manual Testing, Leadership, Software Quality..., Business Analysis, Requirements Analysis, Process Improvement, Agile Methodologies, Performance Testing, User Acceptance Testing, Regression Testing, Information Technology, Analysis, Management, Test Management, System Testing, Waterfall, Test Planning, Testing, SDLC, Project Management, PMP, Security, Analytical Skills, Requirements Gathering, Business Intelligence, Software Documentation, Software Project..., Strategy, Vendor Management, Pre-sales, Systems Analysis, Project Portfolio..., PMO, Business Requirements, Test Cases, Cross-functional Team..., IT Management, IT Strategy, Test Strategy
Education
The University of Texas at San Antonio 1992 — 1998
Bachelor of Science (BS), Electrical Engineering
USAA February 2015 - Present
JPMorgan Chase November 2010 - February 2015
Booz Allen Hamilton October 2009 - November 2010
JP Morgan Chase June 2008 - October 2009
Wausau Insurance February 2008 - June 2008
Education
The University of Texas at San Antonio 2003 — 2007
Bachelor of Arts, Criminal Justice/White Collar Crime Investigation
Union Pacific Railroad January 2012 - Present
USAA February 2009 - Present
Ryland Homes April 2007 - August 2008
Centex Homes June 2004 - April 2007
Citibank June 1999 - June 2004
Skills
Operations Management, Project Management, Transporation, Construction, Operational Planning, Management, Negotiation, Vendor Management, Purchasing, Contract Negotiation, Logistics, Forecasting, Analysis, Construction Safety, Union Relations
Education
The University of Texas at San Antonio 2009 — 2012
BBA, Accounting
The University of Texas at San Antonio 1998 — 2004
BBA, Construction Finance Management
USAA July 1987 - Present
USAA July 1987 - Present
USAA July 1987 - Present
GAB Robins March 1978 - December 1986
Education
The University of Texas at San Antonio 1974 — 1976
BA, Pyschology
NBCP Sourcing & Tech June 2006 - Present
NBCP 2004 - 2012
Taco Cabana Restaurants 2002 - 2004
USAA 2000 - 2002
Skills
Strategic Partnerships, Sales, Strategic Planning, Cross-functional Team..., Process Improvement, Team Building, New Business Development, Sales Management, Account Management, Program Management, Business Strategy, Operations Management, Business Development, Contract Negotiation, Product Management, Forecasting, Management, Salesforce.com, Negotiation, Leadership, Project Management, Procurement, Project Planning, Executive Management, Contract Management, Pricing, Analysis
Education
UTSA 2001 — 2002
MS, Master's In Finance and Accounting
The University of Texas at San Antonio 2000 — 2001
Master's, Finance
U of Puerto Rico 1989 — 1995
Bachelors, Chemistry and Mathematics
USAA January 2010 - Present
USAA January 2007 - January 2010
USAA March 2001 - January 2007
La Quinta November 1995 - March 2001
RailTex January 1992 - November 1995
Skills
Financial Modeling, Financial Analysis, Process Improvement, Strategic Financial...
Education
The University of Texas at San Antonio 1989 — 1991
BBA, Accounting
Life of the Southwest April 1987 - Present
National Life Group 1987 - 2012
Sears, Roebuck and Co. June 1978 - April 1987
USAA October 1985 - March 1987
Skills
Actuarial Science, Fixed Annuities, Retirement, Management, Insurance, Life Insurance, Reinsurance, Retirement Planning, Risk Management, Financial Risk, Term Life Insurance
Education
The University of Texas at San Antonio 1979 — 1985
Bachelor of Science, Mathematics and Statistics
Nationwide Insurance July 2013 - Present
Allstate April 2010 - July 2013
Bankers Life and Casualty Company December 2008 - April 2010
USAA September 1999 - December 2008
Skills
Risk Management, Insurance, Process Improvement, Banking, Business Process..., Vendor Management, Business Analysis, Customer Service, Underwriting, Change Management, Call Centers, Management, Leadership, Customer Satisfaction, Training
Education
The University of Texas at San Antonio 1998 — 2003
Bachelor of Science (BS), Biology, General
USAA October 2013 - Present
USAA May 2007 - October 2013
USAA September 2002 - May 2007
USAA April 1998 - September 2002
USAA May 1994 - April 1998
USAA May 1990 - May 1994
USAA June 1988 - May 1990
Skills
PMP, Requirements Analysis, Project Management, IT Service Management, Change Management, Program Management, Leadership, SDLC, Information Technology, Vendor Management, IT Management, Business Analysis, Business Process, Process Improvement, Software Project..., Agile Methodologies, Management
Education
University of the Incarnate Word 1998 — 2002
MBA, Psychology and Organizational Development
The University of Texas at San Antonio 1986 — 1993
BBA, Accounting
USAA June 2014 - Present
USAA November 2012 - Present
USAA January 2008 - November 2012
USAA January 2008 - 2012
USAA February 2006 - December 2007
Starwood Hotels & Resorts Worldwide, Inc. May 2003 - May 2004
Skills
Strategic Data Analysis, Competitive Analysis, Financial Modeling, Forecasting, Competitive Intelligence, Medical Tourism, SQL, SAS, SAP, Business Objects, Tableau, Program Management, Project Management, Business Process..., Casualty, Segmentation, Performance Management, Management, Pricing
Education
University of the Incarnate Word 2007 — 2009
MBA, Management
The University of Texas at San Antonio 2003 — 2006
BBA, Finance
CPS Energy July 2008 - Present
Goetting & Associates May 2007 - July 2008
USAA 2006 - 2007
Education
The University of Texas at San Antonio 2003 — 2007
B.S.E.E., Electrical Engineering
Tesoro Corporation March 2014 - Present
USAA Investment Management Company February 2012 - March 2014
USAA November 2010 - February 2012
State Farm May 2010 - November 2010
Skills
Investments, Data Analysis, Investment Advisory, Microsoft Excel, Mutual Funds, Insurance, Time Management, Portfolio Management, Equities, Retirement Planning, Finance, Financial Analysis, Fixed Income
Education
The University of Texas at San Antonio 2006 — 2010
Bachelor of Business Administration (B.B.A.), Finance
USAA April 2007 - Present
Education
The University of Texas at San Antonio
Master of Business Administration (MBA), Information Systems
USAA October 2014 - Present
USAA March 2013 - October 2014
USAA October 2011 - March 2013
Wells Fargo Home Mortgage November 2009 - September 2011
Taylor, Bean & Whitaker August 2006 - August 2009
United Title of Louisiana, Inc. December 2005 - July 2006
Skills
Real Estate Development, Real Estate, Project Management, Mortgage Banking, Loans, Leadership, Customer Service, Banking, Finance, Analysis, Mortgage Lending, Microsoft Excel, Time Management, Residential Mortgages, Real Estate Financing, Mortgage Underwriting, Access, Team Building, Real Estate Transactions
Education
Our Lady of the Lake University 2012 — 2014
Master of Business Administration (M.B.A.), Finance
The University of Texas at San Antonio 2008 — 2011
BBA, Real Estate Finance and Development
Bossier Parish Community College 2005 — 2005
AA Degree, Liberal Arts
USAA August 2013 - Present
USAA October 2006 - August 2013
USAA June 2004 - October 2006
Skills
Underwriting, Insurance, Risk Management, Banking, Portfolio Management, Financial Analysis, Business Analysis, Financial Risk, Property & Casualty..., Process Improvement, Analytics, Strategic Planning, Credit Risk, Change Management, Analysis, Strategy, Team Leadership, SAS, Team Building, Customer Service
Education
The University of Texas at San Antonio 2012 — 2015
Master of Business Administration (MBA)
The University of Texas at San Antonio
BBA, Economics
USAA
Skills
Software Development, Java, SQL, JavaScript, C#, SharePoint, jQuery, HTML, ASP.NET
Education
The University of Texas at San Antonio 2001 — 2006
Bachelor of Business Administration, Information Systems
USAA July 2014 - Present
USAA January 2009 - June 2014
Skills
Financial Risk, Risk Management, Banking, Insurance, Internal Controls, Process Improvement, Business Process..., Financial Services, Strategic Financial..., Analysis, Internal Audit, Enterprise Risk..., Series 7, Mutual Funds, Investments, Strategic Planning, Financial Analysis, Financial Accounting
Education
The University of Texas at San Antonio 1985 — 1988
Bachelor’s Degree, Accounting
USAA February 2014 - Present
USAA November 2010 - February 2014
USAA June 2010 - November 2010
Skills
Test Planning, QTP, User Acceptance Testing, General Insurance, Underwriting, Claims Investigations, CPCU, Resource Management
Education
Wayland Baptist University 2013 — 2016
Master of Business Administration (M.B.A.)
The University of Texas at San Antonio 1996 — 2000
Bachelor of Arts (B.A.), Criminal Justice
USAA
Skills
Insurance, Microsoft Excel, PowerPoint, Microsoft Office, Outlook, Call Centers, Customer Service, Access, Leadership, Process Improvement, Team Building, Coaching, Team Leadership, Program Management, Change Management, Time Management, Leadership Development, Management
Education
The University of Texas at San Antonio 1989 — 2004
Bachelor's degree, Psychology
University of Texas at San Antonio
USAA August 2015 - Present
Hudson Advisors, LLC June 2013 - July 2015
Hudson Advisors, LLC August 2011 - June 2013
Forbes Energy Services June 2010 - August 2011
Valero Energy Corporation 2010 - 2010
Hudson Advisors, LLC 2005 - 2007
Clear Channel Communications 1999 - 2005
Skills
Accounting, Tax, Account Reconciliation, Financial Statements, Payroll, Fixed Assets, Bank Reconciliation, International Tax, Tax Returns, Sales Tax, Financial Reporting, Corporate Tax, QuickBooks, Tax Preparation, Accounts Receivable, Tax Accounting, Private Equity, Tax Research, Sarbanes-Oxley Act, Income Tax, Financial Accounting, Internal Controls, Auditing, Internal Audit
Education
The University of Texas at San Antonio 1996 — 1999
BA, Accounting
USAA December 1985 - Present
Skills
COBOL, Business Analysis, SQL, Microsoft Excel, Analysis, Mainframe, SQL DB2, JCL, Visio, RDz, SDLC
Education
The University of Texas at San Antonio 1982 — 1987
Management Information Systems, General
CityChurch/BRCC May 2004 - Present
IKON Office Solutions September 2002 - May 2004
USAA January 1998 - September 2002
IKON Office Solutions August 1995 - December 1997
Skills
Systems Analysis, Systems Engineering, Process Engineering, Computer Science, Computer Network..., Computer Graphics, Typesetting, Graphic Design, Video Production, PMP, Network Security, Security, Information Technology, Team Leadership, Project Management
Education
The University of Texas at San Antonio 1984 — 1990
Physics
USAA February 2015 - Present
Oak Hills Country Club November 2006 - 2015
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Data Analysis, Management, Leadership, Sports, Research, Customer Service, Strategic Planning
Education
The University of Texas at San Antonio 2007 — 2014
Bachelor's Degree, Actuarial Science
The University of Texas at San Antonio 2007 — 2014
Bachelor's Degree, Statistics
USAA December 2006 - April 2009
Hallmark Cards September 2004 - December 2006
Skills
Short Stories, Non-fiction, Fiction, Ghostwriting, Novels, Poetry, Book Reviews, Magazine Articles, Freelance Writing, Web Content, Creative Non-fiction, Books, Published Author, Fiction Writing, Memoir
Education
The University of Texas at San Antonio 2000 — 2004
Bachelor of Arts (BA), English
USAA MSR IIUSAAJanuary 2009 - April 2013
March for Babies 2010 - 2013
KENS-TV 2000 - 2009
Skills
Banking, Credit
Education
The University of Texas at San Antonio 2003 — 2004
Communication concentrating on Electronic Media, Communication, Journalism, and Related Programs
USAA
Skills
Financial Analysis, Tax, Financial Reporting, Corporate Tax, Due Diligence, Accounting, CPA, Income Tax, Financial Accounting, Tax Accounting, US GAAP, Financial Modeling
Education
The University of Texas at San Antonio 1986 — 1991
Bachelor of Business Administration (B.B.A.), Accounting
USAA August 2014 - Present
Education
The University of Texas at San Antonio 2007 — 2013
Selectica November 1999 - 2001
USAA 1995 - 2000
Bexar County Sheriff's Department 1992 - 2000
United States Marine Corps 1989 - 1993
Calhoun County Sheriff's Dept 1991 - 1992
United States Marine Corps 1985 - 1989
Skills
HTML, Windows, Java, C, Microsoft Office, Microsoft Excel, Customer Service, Photoshop, Microsoft Word, English, PowerPoint, SQL, Outlook, JavaScript, Technical Sales..., Visual C#, Visual Basic, Enterprise Architecture
Education
The University of Texas at San Antonio 2013 — 2015
Master's Degree, Computer Science
The University of Texas at San Antonio 1992 — 1995
Bachelor of Science (BS), Computer Science
Yates Insurance Agency January 2014 - Present
HCCI Agency, Inc. September 2012 - January 2014
USAA May 2008 - September 2012
Nationwide Insurance June 2003 - May 2008
Skills
Customer Service, Leadership, Microsoft Office, Social Networking, Twitter, Underwriting, Marketing, Small Business
Education
University of Phoenix 2009 — 2010
Business/Corporate Communications
The University of Texas at San Antonio 2005 — 2007
Biology, General
Boerne High School
UTMB April 2007 - Present
USAA 2001 - 2006
Education
University of North Texas 1993 — 1997
Bachelor of Arts (B.A.), English Literature
The University of Texas at San Antonio
Master of Arts (M.A.), English Language and Literature
USAA March 2015 - Present
USAA January 2011 - June 2015
USAA December 2009 - January 2011
USAA June 2007 - December 2009
Education
The University of Texas at San Antonio 2006 — 2008
Master of Business Administration (MBA), Accounting and Finance
The University of Texas at San Antonio 2000 — 2004
Bachelor of Business Administration (BBA), Accounting and Finance
Liberty Mutual Insurance September 2015 - Present
Brightway Insurance February 2014 - Present
USAA March 2010 - February 2014
Skills
Customer Service, Banking, Sales, Microsoft Excel, Insurance, Credit, Financial Services, Call Centers, Social Media, Underwriting, Risk Management, Liability, Property & Casualty..., General Insurance, Life Insurance, Customer Retention, Marketing, Mortgage Lending
Education
The University of Texas at San Antonio 2012 — 2016
Master's degree of Communication in progress, Communication
The University of Texas at San Antonio 2004 — 2009
Bachelor's degree, Communication
USAA June 2014 - Present
USAA February 2010 - June 2014
US Army August 2001 - February 2007
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Claim, Insurance, Outlook, Risk Management, General Insurance, Negotiation
Education
The University of Texas at San Antonio
MSW
The University of Texas at San Antonio
Bachelor of Science (B.S.)
USAA
Skills
Agile Methodologies, SQL, SDLC, Software Development, Java Enterprise Edition, Unix, Linux, XML, WebSphere, Java
Education
The University of Texas at San Antonio
BS, Computer Science
University of the Incarnate Word
USAA December 1997 - Present
Skills
NetApp Filers, Netapp MetroCluster, IBM Tivoli, EMC Data Domain, EMC Isilon, EMC Avamar, Powershell, Visual Basic, Databases, Microsoft SQL Server, Enterprise Architecture, Integration, Disaster Recovery, Unix
Education
The University of Texas at San Antonio 1995 — 1997
Bachelor of Business Administration (BBA), Management Information Systems, General
Webster University
Master of Arts (M.A.), Computer/Information Technology Administration and Management