USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
HCA IT&S April 2015 - Present
Medical Center Ophthalmology Associates June 2006 - April 2015
USAA April 2005 - December 2005
Skills
Customer Service, Process Improvement, Project Management, Research, Sales, Leadership, PowerPoint, Event Planning, Microsoft Excel, Social Media Marketing, Strategic Planning, Social Media, System Administration, Management, Team Building
Education
The University of Texas at San Antonio
Bachelor's degree, Biology
USAA July 1994 - Present
Skills
Forecasting, Vendor Management, Customer Service, Microsoft Excel, Data Analysis, Project Planning, Pricing, Business Process..., Leadership, Outlook, Microsoft Office, Process Improvement, Team Leadership
Education
The University of Texas at San Antonio 1990 — 2013
Bachelor's degree, Business Management
USAA September 1988 - Present
Education
The University of Texas at San Antonio 1983 — 1986
Bachelor of Science (BS), Mathematics and Computer Science
University of Texas at San Antonio 1983 — 1986
Bachelor's Degree, Mathematics, Computer Science and Systems Design
Comerica Bank September 2012 - Present
USAA April 2012 - September 2012
International Bancshares Corporation July 2005 - April 2012
International Bancshares Corporation March 2010 - February 2012
Skills
Commercial and Retail..., Credit Analysis, Treasury Management, Retail Banking, Financial Analysis, Investments, Commercial Lending, Commercial Banking, Credit, Loans, Banking, Financial Modeling, Portfolio Management, Credit Risk, Cash Management, Consumer Lending, Risk Management, Financial Reporting
Education
The University of Texas at San Antonio 2005 — 2010
BBA, Finance and Accounting
Pace Communications May 2015 - Present
Pace Communications January 2015 - May 2015
San Antonio Express-News June 2013 - January 2015
USAA April 2011 - November 2012
San Antonio Express-News September 2008 - June 2010
San Antonio Express-News 1999 - 2008
San Antonio Express-News December 1998 - September 1999
Skills
Copy Editing, Blogging, Journalism, AP Style, Press Releases, Media Relations, Newspapers, Web Content, Newsletters, News Writing, Copywriting, Social Media Marketing
Education
The University of Texas at San Antonio 2005 — 2008
BBA, Business
Smithson Valley High School
Bella Vista Homes September 2013 - Present
Chesmar August 2012 - September 2013
USAA April 2005 - September 2011
Skills
Revenue & Profit Growth, Mortgage Lending, First Time Home Buyers, Single Family Homes, Marketing, Contract Negotiation, Call Centers, Sales, Residential Homes, Loans, Strategic Planning, New Home Sales, Team Building, Creative Problem Solving, Customer Satisfaction, Customer Service
Education
The University of Texas at San Antonio 1998 — 2004
Bachelor of Business Administration (BBA), Marketing
Frost Bank May 2014 - Present
USAA September 2010 - April 2014
USAA June 2009 - June 2013
USAA August 2007 - June 2009
American Bank July 2005 - August 2007
Skills
Microsoft Excel, Analysis, Leadership, PowerPoint, Microsoft Word, Real Estate Economics, Underwriting, Lines Of Credit, Unsecured Loans
Education
The University of Texas at San Antonio 2010 — 2012
Bachelor of Business Administration (B.B.A.), Real Estate Finance and Development, Minor in Finance
Allstate December 2011 - Present
USAA May 2009 - June 2011
USAA May 2006 - May 2009
USAA August 1994 - May 2006
Skills
Claim, Liability, Claim Investigation, Claims Investigations, Casualty, Claims Handling, Casualty Claims, Personal Lines Auto, Claims Management, Property Damage, Casualty Insurance
Education
The University of Texas at San Antonio
University of Phoenix-San Antonio Campus
Bank of America March 2014 - Present
CVS Caremark Corporation July 2012 - March 2013
USAA November 2010 - March 2013
USAA May 2009 - November 2010
Skills
Customer Service, Risk Management, Insurance, Microsoft Excel, Cash Management, Finance, Sales, Investments, Outlook, Mutual Funds, Call Center, Financial Services, Microsoft Word, Stocks, Asset Managment, Retirement Planning, Series 7, Banking, Credit, Mortgage Lending, Retail Banking
Education
Wayland Baptist University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
The University of Texas at San Antonio 2007 — 2009
USAA May 2014 - Present
USAA June 2013 - May 2014
USAA December 2010 - June 2013
USAA March 2009 - December 2010
Skills
Finance, Coaching, Securities, Training, Series 7, Series 24, Leadership, Leadership Development, Sales, Management, Investments, Customer Service, Team Building, Mutual Funds
Education
The University of Texas at San Antonio 2004 — 2008
BBA, Management
BeautiControl August 2001 - Present
Pacific Union Financial, LLC November 2014 - March 2015
Cobalt Mortgage August 2014 - November 2014
Mid America Mortgage January 2013 - June 2014
Bank of America April 2011 - November 2011
USAA September 2010 - December 2010
Brehm Havel October 2005 - October 2009
Skills
Banking, Credit, Mortgage Banking, Mortgage Lending, Finance, Financial Analysis, Loans, Small Business, Customer Service, Condos, Investment Properties
Education
The University of Texas at San Antonio 2000 — 2001
Business, Business Administration and Management, General
Narbonne High School
High School
Fidelity Investments June 2015 - Present
Capital Financial Group, LLC April 2014 - May 2015
USAA June 2010 - April 2014
Frost Bank November 2009 - May 2010
Skills
Series 7, Retirement Planning, Asset Allocation, Insurance, Retirement, Wealth Management, IRAs, Fixed Annuities, Financial Goals, Long Term Care Insurance, AAMS, CRPC, Microsoft Excel, FINRA, Permanent Life Insurance, Holistic Financial..., Term Life Insurance, Retirement Plan..., Life, Long-term Care, Life Insurance
Education
The University of Texas at San Antonio 2010 — 2013
Master of Business Administration (MBA), Finance, General
University of Arkansas 2005 — 2009
Bachelor of Business Administration (B.B.A.), Finance
Lake Highlands and Highlander
USAA July 2015 - Present
USAA August 2014 - July 2015
HEB December 2013 - August 2014
HEB March 2011 - December 2013
HEB January 2011 - March 2011
HEB October 2009 - December 2010
HEB October 2008 - October 2009
HEB March 2007 - October 2008
HEB December 2005 - February 2007
HEB November 2004 - December 2005
Skills
Cashiering, Customer Service, Store Management, Merchandising, Retail, Inventory Management, Inventory Control, Store Operations, Sales, Time Management, Microsoft Word, Teamwork, Planograms, Visual Merchandising, Retail Sales, Microsoft Excel, Outlook
Education
The University of Texas at San Antonio 2004 — 2006
Academy School District 20 October 2013 - Present
Pine Creek High School Band Boosters 2011 - 2013
Peterson Spouses Club 2008 - 2010
USAA 1984 - 1988
Skills
Investments, Finance, Fundraising, Strategic Planning, Strategic Financial..., Financial Advisory, Mutual Funds, Investment Strategies, Leadership Development, Investment Advisory, Administrative Work, Elder Care, Membership Development, Membership Growth, Collaborative Problem...
Education
The University of Texas at San Antonio
MBA, Finance
Trinity University
B.A., Business
MGR Accounting Recruiters May 2011 - April 2015
USAA 1999 - 2006
Skills
Temporary Staffing, Recruiting, Management, Human Resources, Financial Analysis, Temporary Placement, Financial Reporting, Accounting, Financial Accounting, Finance, Budgets, Internal Controls
Education
The University of Texas at San Antonio 1987 — 1990
Bachelor's Degree, Accounting
MacArthur High School
The Hartford January 2013 - Present
Dry Comal Creek Vineyard May 2011 - Present
USAA April 2012 - August 2012
Willford Hall Medical Center, Lackland AFB May 2011 - August 2011
AAFES BX June 2009 - August 2009
Skills
Customer Service, Inventory Management, Call Center..., Microsoft Office, Mac OS X, Oral & Written..., Written & Oral..., Time Management, Management, Forecasting, Leadership, Customer Satisfaction, Call Center, Data Entry, Sales, Insurance, Teamwork, Microsoft Excel, PowerPoint, Business Analysis
Education
The University of Texas at San Antonio 2009 — 2012
BA, Business Management
Samuel Clemens High School 2004 — 2008
High school diploma, General Studies
Acosta Sales & Marketing September 2014 - Present
Acosta Sales & Marketing February 2012 - Present
USAA June 2011 - February 2012
Skills
Grocery, Consumer Products, AC Nielsen, Spectra, Shopper Marketing, Categorization, Customer Insight, Nielsen, IRI, Time Management, Sales
Education
The University of Texas at San Antonio 2007 — 2011
Bachelor's degree, Business Administration and Management, General, 3.49
Churchill High School
USAA June 2015 - August 2015
Star State Consulting August 2013 - June 2014
Texas Energy Expo January 2013 - October 2013
Boerne Community Theatre June 2009 - June 2009
Skills
Python, Communication, Organizational..., Event Planning, Time Management, Teamwork, Public Speaking, Leadership, Team Leadership, Java, PowerPoint, Marketing, Microsoft Office, Social Networking, Project Management
Education
The University of Texas at San Antonio 2012 — 2016
Information Systems and Infrastructure Assurance
frog August 2012 - Present
Experis IT May 2011 - August 2012
Dell May 2010 - May 2011
USAA January 2008 - May 2010
USAA October 2007 - February 2008
USAA 2006 - 2008
Skills
E-commerce, User Experience, Program Management, Agile, Waterfall, Project Portfolio..., Agile Project Management, Scrum, Mobile, SharePoint, Enterprise Architecture, Web Analytics, Business Management, Business Intelligence, Information Architecture, Vendor Management, Software Project..., Cross-functional Team..., Requirements Analysis, Process Engineering, Product Management, Integration, MS Project, Process Improvement, Quality Assurance, Team Leadership, Process Development, Change Management, Visio, Business Process..., Application Development, IT Management, Business Process, Project Planning, User Interface Design, Product Development, Documentation, Management Consulting, Team Building, Team Management, Analysis, Requirements Gathering, Strategic Planning, Resource Management, Agile Methodologies, Software Development, Software Documentation, Management, Testing, PMO
Education
The University of Texas at San Antonio
Bachelor of Business Administration, Management Information Systems
Instituto Filipino
USAA October 2014 - Present
USAA November 2011 - October 2014
USAA May 2008 - November 2011
Skills
Process Improvement, Risk Management, Banking, Customer Service, Business Analysis, Call Centers, Financial Analysis, Performance Management, Data Analysis, Strategic Planning, Financial Services, Microsoft Excel, Business Process, Analytics, PowerPoint, Microsoft Word, Microsoft Office, Business Intelligence, Analysis, Leadership, Business Planning, Business Development, Coaching, Outlook, Relationship Management, SharePoint, Requirements Gathering, Business Transformation, Workforce Planning, Business Process..., Strategy, Human Resources
Education
The University of Texas at San Antonio 2004 — 2010
Bachelor of Business Administration (B.B.A.), Management
Nerium Biotechnology August 2012 - Present
Texas Farm Bureau Insurance Companies January 2012 - July 2012
USAA March 2007 - February 2011
Education
The University of Texas at San Antonio 2008 — 2010
BA, Business
USAA May 2012 - Present
USAA May 2007 - May 2012
Manco Structures LTD May 2006 - May 2007
Padgett, Stratemann & Co., LLP August 2005 - April 2006
Valero Energy Corporation May 2000 - August 2005
Arthur Andersen December 1998 - April 2000
Skills
CISA, Internal Audit, Audit, SOX, Data Analysis, Internal Controls, CPA, IT Audit, Risk Management, Financial Risk, COSO, Operational Risk..., Operational Risk, Auditing, Sarbanes-Oxley, Sarbanes-Oxley Act, Enterprise Risk..., Risk Assessment, Financial Analysis, COBIT, Surfing
Education
The University of Texas at San Antonio 1996 — 1998
BBA, Accounting
Dependable Express LLP October 2002 - Present
USAA January 1992 - August 1997
Skills
LTL, Air Freight, 3PL, Freight, Trucking, Logistics, Freight Forwarding, Transportation, Warehousing, Transportation..., Operations Management, Logistics Management, Dispatching, Deliveries, Ocean Freight, Fleet Management, Supply Chain Management, FTL, Warehouse Management, Reverse Logistics, Supply Chain Consulting, Materials Management, Inventory Management, Shipping, Purchasing, Truckload, Supply Chain, Team Building, International Logistics, Ocean, Supply Chain..., Container, Import, Customs Regulations, Distribution Center..., Flatbed, Export, International Shipping
Education
The University of Texas at San Antonio
Business, Business Management
USAA October 2013 - Present
Insurance January 2004 - Present
Farmers Insurance August 2006 - November 2012
BHC Marketing May 2002 - October 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML
Education
The University of Texas at San Antonio 1991 — 1996
Bachelor's of Art, Sociology
Spirit and Truth Worship Center October 2009 - Present
Accountemps / Verity National (temp position) April 2010 - June 2010
Accountemps/ B.E.A.T. AIDS, Inc (temp position) March 2010 - April 2010
USAA May 2007 - May 2008
Fiserv Health Benefit Planners January 2006 - December 2007
Fiserv Health Benefit Planners August 2002 - January 2006
Aetna - ExxonMobil November 2000 - August 2002
Aetna - NYLCare September 1999 - November 2000
Education
The University of Texas at San Antonio
Bachelor of Business Administration, Accounting
The University of Texas at San Antonio
Bachelor of Business Administration, Accounting
Women's Prayer International January 2015 - Present
Gethsemane Partners, LLC March 2009 - January 2015
USAA April 2004 - August 2007
Fixed Income Securities September 2002 - July 2003
Edward Jones 2000 - 2003
American Funds June 1996 - January 2000
Skills
Marketing Communications, Direct Marketing, Marketing, Sales, Integrated Marketing, Entrepreneurship, Social Media Marketing, Email Marketing, Advertising, Customer Service, Investments, CRM, Leadership, Market Planning, Management, Marketing Strategy, Public Speaking, Small Business, Social Media, Social Networking, Strategic Planning, Team Building
Education
The University of Texas at San Antonio 1993 — 1996
Business, Marketing
Legacy Mutual Mortgage January 2015 - Present
Jet Specialty Inc July 2011 - March 2014
Northington Ranches June 2008 - June 2011
USAA 2007 - 2008
Valero Energy Corporation 1997 - 2006
Lone Star Engineering 1993 - 1997
Michael S. Brenan 1984 - 1993
Skills
Accounts Payable, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Office Administration, Accounts Receivable, Administrative..., Bookkeeping, Data Entry, Invoicing, PowerPoint, QuickBooks, Spreadsheets, Time Management
Education
The University of Texas at San Antonio 1988 — 1989
USAA July 2006 - Present
USAA July 1998 - July 2005
Skills
Certified Scrum Master..., Project Delivery, Scrum, Strategy, Management, Leadership, Quality Assurance, Project Planning, SDLC, Agile Project Management, Software Project..., Continuous Improvement, Agile Methodologies, Project Portfolio...
Education
The University of Texas at San Antonio 1995 — 1998
Master of Business Administration (MBA), Information Systems
Northside ISD August 2014 - Present
USAA April 2012 - October 2013
Apple June 2010 - April 2012
Best Buy July 2007 - June 2010
Skills
iLife, iWork, Mac OS X, Customer Service, Finance, Sales, iPhone, Forecasting, Business Analysis, Customer Experience, iPad, Mobile Devices, Microsoft Office, Customer Satisfaction, Call Center, OS X, Retail
Education
The University of Texas at San Antonio 2007 — 2015
Bachelor of Education (B.Ed.), Multi/Interdisciplinary Studies
The University of Texas at San Antonio 2007 — 2015
Bachelor of Education (B.Ed.), Early Childhood Education and Teaching
USAA November 2004 - Present
Skills
Retirement Planning, Retirement, Financial Planning, Investments, Estate Planning, Finance, Wealth, Wealth Management, Series 7, Mutual Funds, Investment Advisory, Strategic Financial..., High Net Worth..., Risk Management, Investment Strategies, Asset Allocation, Certified Financial..., Portfolio Management, Financial Planners, Insurance, Financial Advisory
Education
The University of Texas at San Antonio 1984 — 1988
MBA, Finance
Edward Jones July 2015 - Present
TD Ameritrade December 2013 - July 2015
USAA July 2012 - December 2013
Fidelity Investments September 2011 - July 2012
Fidelity Investments November 2010 - September 2011
Fidelity Investments March 2010 - November 2010
Darden Restaurants May 2005 - February 2010
Skills
Management, Customer Satisfaction, Team Building, Call Centers, Lead Generation, Strategic Financial..., Customer Service, Microsoft Office, Series 63, Wealth Management, Asset Allocation, Financial Services, Investments, Insurance, Retirement Planning, Series 7, Mutual Funds, Retirement, Finance, Portfolio Management, Sales, Banking, Leadership, Financial Planning
Education
Southern Methodist University 2012 — 2013
Master of Business Administration (MBA), Financial Planning and Services
Southern Methodist University 2012 — 2013
Designation, CFp
The University of Texas at San Antonio 2004 — 2009
Bachelor, Finance
USAA October 2012 - Present
Texas Department of Family and Protective Services June 2006 - October 2012
Alamo Area Mutual Housing Association January 2005 - January 2006
Interim Home HealthCare January 2001 - January 2005
Skills
Strategic Planning, Communication, Change Management, Process Excellence, Project Delivery, Business Planning, Strategic Partnerships, Project Management, Microsoft Word, Strategic Communications, Analysis, PowerPoint, Legal Assistance, Microsoft Office, Microsoft Excel, HIPAA, 10 Key, Impact, SAM Databases, MPS Databases, Client Counseling, Accounts Payable, Accounting, Child Development, Event Planning, Insurance, Invoicing, Leadership, Policy, Accounts Receivable, Strategy
Education
The University of Texas at San Antonio
Bachelor of Science (BS), Sociology
Nationwide Insurance June 2003 - Present
USAA 1998 - 2003
USAA September 1991 - March 1998
Skills
Insurance, Term Life Insurance, Property & Casualty..., Commercial Insurance, General Liability, Commercial Lines, General Insurance, Liability, Underwriting, Claims, Umbrella, Casualty, Whole Life, Professional Liability, Umbrella Insurance, Disability Insurance, Legal Liability, Casualty Insurance, Risk Management, Sales, Workers Compensation, Customer Service, Agents, Small Business, Life Insurance, Property Damage, Product Liability, Homeowners, Employment Practices...
Education
University of Texas at San Antonio 1986 — 1989
Bachelor of Arts (BA), English
Tivy High School 1982 — 1985
USAA April 2011 - Present
Jamba Juice July 2008 - September 2011
Skills
Consumer Lending, Property & Casualty..., Call Centers, Cross-functional Team..., Customer Service, Teamwork, Project Management, Time Management, Team Leadership, Finance
Education
The University of Texas at San Antonio 2011 — 2014
Bachelor's degree, Business Administration and Management, Minor in Marketing
USAA October 2013 - Present
USAA July 2012 - September 2013
USAA January 2007 - June 2012
Skills
Competitive Analysis, Competitive Intelligence, Business Analysis, Team Leadership, Planning, Pricing Analysis, Management, Project Management, Project Planning, Process Improvement, Cross-functional Team..., Business Intelligence, Analytics, Strategic Planning, Strategy, Leadership, Product Management, Risk Management, Insurance, Analysis, Business Process..., Business Strategy, Property, Vendor Management
Education
The University of Texas at San Antonio 1985 — 1987
Bachelor of Science (BS), Mathematics
USAA December 2014 - Present
USAA September 2013 - December 2014
USAA June 2011 - August 2013
Nationwide Insurance November 2008 - May 2011
Skills
Accounting, Series 7, Life Insurance, Financial Analysis, Risk Management, Retirement Planning, Financial Advisory, Asset Allocation, Microsoft Excel, Access, Microsoft Office, Microsoft Word, PowerPoint, Data Entry, Teamwork, Leadership, Outlook, Sales, 10 Key
Education
The University of Texas at San Antonio 2012 — 2013
Master of Science (M.S.), Finance, General
The University of Texas at San Antonio 2008 — 2011
Bachelor, Finance, Real Estate Finance and Development
USAA August 2014 - January 2015
BD September 2013 - April 2014
UnitedHealth Group November 2012 - April 2013
Baptist Health System December 2009 - November 2011
Southwest School of Business March 2008 - November 2009
World Savings August 2001 - September 2007
Skills
Finance, Sales, Financial Analysis, Process Improvement, Forecasting, Analysis, Budgets, Data Analysis, Access, Risk Management, Financial Reporting, Business Analysis, Leadership, Strategic Planning, Microsoft Excel, Accruals, Microsoft Office, Microsoft Word, Outlook, Vendor Management, SAP, Team Building, Strategic Financial..., PowerPoint, Accounts Payable, Account Reconciliation, Variance Analysis, Invoicing, Training, Accounting
Education
The University of Texas at San Antonio 2004 — 2006
Bachelor of Business Administration, Business Management / Leadership Administration
San Antonio College 1999 — 2002
Associate of Arts (A.A.), Management Science
Sigma Pi Fraternity February 2015 - Present
Sigma Pi Fraternity November 2012 - February 2015
Zachry Industrial, Inc. June 2014 - September 2014
Zachry Industrial, Inc. June 2013 - June 2014
USAA May 2011 - August 2011
Zachry Industrial, Inc. May 2008 - August 2008
Zachry-Caddell Joint Venture June 2006 - December 2007
Skills
Social Media, Public Speaking, Microsoft Office, Customer Service, Microsoft Excel, Event Planning, Leadership, Workshop Facilitation, Student Recruiting, Microsoft Word, Research, Team Leadership, Strategic Planning, Program Management, Recruiting, Human Resources
Education
The University of Texas at San Antonio 2008 — 2012
Bachelor of Business Administration, Marketing
USAA March 2012 - Present
Skills
Estate Planning, Litigation, Insurance, Investments, Securities, Corporate Governance, Wealth Management, Series 7, Corporate Law, Contract Negotiation, Team Leadership, Financial Services
Education
University of Oklahoma College of Law 1994 — 1997
Juris Doctorate, Law
The University of Texas at San Antonio 1991 — 1993
Bachelor of Science (B.S.), Biology
USAA June 2011 - Present
USAA May 2009 - June 2011
USAA January 2004 - May 2009
USAA April 1993 - January 1998
USAA December 1984 - April 1993
Skills
Large Scale Systems, Technical Architecture, Technical Design, Infrastructure..., Resource Management, Coaching, Mentoring, CRM software, Strategic Planning, Strategy Development, Technical Presentations, Leadership Development, Technical Leadership, Software Development, Development Tools, Software Lifecycle..., Innovation, Applied Research, Research Management, Program Planning, Building Relationships, Influential, Public Speaking, Creative Briefs, Creative Concept..., Enterprise Architecture, Enterprise Software, Leadership, Management, Analysis, DB2, Project Management, CRM, Strategy, Architecture, Infrastructure, Social Influence, Product Development, Architectures
Education
The University of Texas at San Antonio 1981 — 1985
BS, Mathematics, Computer Science, and Systems Design
USAA March 2013 - Present
USAA March 2012 - March 2013
USAA January 2005 - March 2012
USAA January 2004 - January 2005
USAA January 2001 - January 2002
USAA January 1997 - January 2001
USAA January 1992 - January 1997
USAA January 1989 - January 1992
Farmers Insurance January 1985 - January 1986
Law studentSt. Mary's Univ January 1984 - January 1985
Skills
Outlook, Word, Excel, Customer Relations, PowerPoint, Problem Solving, Insurance, Microsoft Office, Mentoring, Risk Management, Property & Casualty..., Microsoft Word, Microsoft Excel, Customer Service, Leadership, Process Improvement, CPCU, Claim, Team Building, Coaching, Budgets, Operations Management, Strategic Planning, Casualty, Business Analysis, Legal Liability, Claim Investigation, Litigation Management, Liability, Financial Analysis, Property Claims, Claims Management, Liability Analysis, Umbrella Insurance, Professional Liability, Claims Resolution, Homeowners
Education
St. Mary's University
M.B.A, Finance
The University of Texas at San Antonio 1978 — 1982
Bachelor of Business Administration (BBA)
University of Texas at San Antonio
B.B.A
USAA May 2014 - Present
HEB January 2012 - May 2014
Booz Allen Hamilton June 2011 - August 2011
Skills
Java, CSS, Databases, Windows, Programming, HTML, Git, Linux, JavaScript, MySQL, XML, SQL
Education
The University of Texas at San Antonio 2007 — 2011
Bachelor of Business Administration, Information Systems, Infrastructure Assurance
Cetera Advisor Networks LLC August 2009 - Present
USAA December 2006 - February 2009
USAA November 2004 - December 2006
USAA March 2001 - November 2004
USAA January 1999 - March 2001
USAA January 1992 - January 1999
USAA January 1990 - January 1992
USAA June 1988 - January 1990
Skills
Alternative Investments, Mutual Funds, Fixed Annuities, Retirement, 401k, Investments, Investment Strategies, Financial Advisory, Asset Allocation, Series 24, Bonds, Rollovers, IRAs, FINRA, Finance, Stocks, Wealth Management, Investment Advisory, Pet Insurance, Surety Bonds, Notary Public, Fidelity Bonds, P&C License, Life & Health Insurance..., Term Life Insurance, Whole Life, Variable Life, Variable Annuities, Wealth Accumulation..., Money Managers, Income for Life, Health Insurance, 401k Rollovers, Retirement Planning, College Savings Plans, ETFs, Asset Management, Insurance, Long-term Care, Trading, Roth IRA, Series 7, Annuities, Long Term Care, IRA's, Financial Advice, Unemployment Insurance, Asset Managment, Final Expense Life..., Dental Insurance
Education
The University of Texas at San Antonio 1988 — 1992
Bachelors of Scinece, Finance
USAA October 2007 - Present
AEES (former ALCOA EES) August 1994 - October 2007
HEB - Boerne January 1988 - January 1996
Skills
VB.NET, Visio, SharePoint, Cross-functional Team..., Salesforce.com, Microsoft SQL Server, Analysis, Web Applications, Manufacturing
Education
The University of Texas at San Antonio 1990 — 1995
BS, Computer Science
USAA Executive AssistantJPMorgan ChaseJanuary 2012 - June 2012
Mestel and Company July 2010 - December 2011
Barclays Capital September 2008 - March 2010
Lehman Brothers 2008 - 2009
Skills
Administrative..., Expense Management, Outlook, Office Management, Spreadsheets, Expenses, Recruiting, Lotus Notes, Travel Arrangements, Calendaring, PeopleSoft, Microsoft Excel, Access, Invoicing, Leadership, Management
Education
The University of Texas at San Antonio 2002 — 2007
Bachelor of Science (B.S.), Business Administration
USAA May 1985 - Present
Skills
Analytics, Segmentation, Analysis, Competitive Analysis, Direct Marketing, Leadership, Management, Marketing Strategy, Project Management
Education
The University of Texas at San Antonio 1985 — 1988
MBA, Finance
The University of Texas at San Antonio 1979 — 1983
BBA, Marketing
Karta Technologies, Inc. January 2005 - Present
USAA 1995 - 2005
Education
The University of Texas at San Antonio 1988 — 1997
USAA April 2013 - Present
USAA August 2004 - March 2013
Skills
SDLC, Disaster Recovery, IT Management, Enterprise Architecture, ITIL, Vendor Management, Unix, Websphere, Integration, Business Analysis, IT Strategy, IT Operations
Education
The University of Texas at San Antonio 1985 — 1992
USAA August 2003 - Present
USAA February 1999 - August 2003
Skills
Series 7, Series 63
Education
The University of Texas at San Antonio 1986 — 1990
Hunt Petroleum Corp - XTO Energy August 2004 - Present
USAA January 1998 - January 2003
Education Service Center January 1992 - January 1998
Education
The University of Texas at San Antonio 1989 — 1992
BBA, Information Systems
Cognizant Technology Solutions November 2010 - Present
Cognizant November 2010 - Present
IBM Global Business Services 2005 - November 2010
IBM March 2004 - November 2010
AAA NCNU 2010 - 2010
ING NN Poland - IBM consultant September 2008 - January 2009
USAA 2001 - 2003
Skills
Enterprise Architecture, SOA, Object Modeling, Solution Architecture, Websphere, TOGAF, EAI, Application Architecture, UML, Business Process Design, Integration, Enterprise Software, Business Intelligence, Software Development, Middleware, Data Warehousing, ESB, Data Modeling, Master Data Management, SDLC, Java Enterprise Edition, Data Integration, DB2, Business Architecture, Architectures, IT Strategy, Software Project..., Requirements Analysis, Requirements Gathering, Web Services, Architecture, WebSphere
Education
The University of Texas at San Antonio 1981 — 1991
BBA, IS
UTSA 1981 — 1991
Bachelor of Business Administration, Accounting and Information Systems
USAA August 2006 - Present
Education
The University of Texas at San Antonio 1987 — 1993
USAA December 2011 - Present
USAA September 2001 - December 2011
USAA September 2000 - September 2001
USAA September 1993 - September 2000
Skills
Active Directory, ITIL, Windows Server, Disaster Recovery, Troubleshooting, Help Desk Support, IT Management, Windows 7, VMware, XP, Call Center, Business Analysis, Vendor Management, IT Operations, IT Service Management, Customer Service, Laptops, Security, Wireless Networking, Leadership, Process Improvement
Education
The University of Texas at San Antonio 2001 — 2002
USAA Project ManagerUSAA1989 - 2009
Education
The University of Texas at San Antonio
Bachelor of Science
USAA May 2015 - Present
USAA September 2014 - April 2015
USAA June 2012 - September 2014
USAA June 2009 - June 2012
USAA April 2008 - June 2009
USAA January 2007 - April 2008
Skills
SDLC, Agile Methodologies, Quality Assurance, Test Planning, Requirements Analysis, Test Automation, Testing, User Acceptance Testing, Process Improvement, Software Quality..., Software Project..., Business Analysis, Quality Center, Software Development, Requirements Gathering, SharePoint, Unix, Integration, Vendor Management, System Testing
Education
The University of Texas at San Antonio 2003 — 2006
BBA, Management
USAA April 2015 - Present
USAA February 2011 - May 2015
USAA January 2005 - February 2011
Skills
Security Management, Business Continuity, Physical Security, Risk Management, Asset Protection, Strategic Planning, Analysis, Risk Assessment, Operations Management, Program Management, Crisis Management, Process Improvement, Change Management, Team Building, Security, Emergency Management, Business Process..., Government, Investigation, Leadership, Military, Policy, Training, Contingency Planning, Security Clearance, Team Leadership, Vendor Management, Vulnerability Assessment
Education
DRI Classmate
Certification, ABCP
ITIL
ITIL Foundations Certification, Information Technology
The University of Texas at San Antonio
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Sophia Young Elite April 2010 - Present
Fannie Mae January 2010 - Present
Sports Booth January 2008 - January 2010
Riverbend High School August 2008 - August 2009
United Airlines August 1997 - January 2008
USAA 1992 - 1995
Education
The University of Texas at San Antonio
BA, Public Relations
USAA June 2012 - Present
Carenet Healthcare Services May 2009 - May 2012
Valero Energy Corporation March 1990 - March 2009
Skills
Tax Controversy, Tax Returns, Fixed Assets, Corporate Tax, Research and..., Tax Accounting, Accounting, General Ledger, Income Tax, Auditing, Financial Statements, Bookkeeping, Journal Entries, Account Reconciliation, QuickBooks, Accounts Payable, Accounts Receivable
Education
The University of Texas at San Antonio
BBA, Accounting
Collabera - Accenture - Supply Chain Management August 2013 - January 2014
Mondelez I November 2012 - April 2013
USAA May 2010 - September 2010
Education
The University of Texas at San Antonio
Bachelor of Arts (BA), Multidisciplinary Studies
USAA October 2014 - Present
USAA October 2007 - September 2014
USAA January 2006 - October 2007
EZCorp January 1992 - January 2001
Skills
Computer Security, Identity Management, Security, CISSP, Information Security, Network Security, Disaster Recovery, PCI DSS, ITIL, IT Audit, IT Management, Leadership, Vendor Management, Integration, Management, Risk Management, SDLC
Education
The University of Texas at San Antonio 2005 — 2009
MBA, Business
The University of Texas at San Antonio 2001 — 2005
Bachelor of Science, Computer Science
USAA August 2010 - Present
Systems Made Simple, Inc. June 2010 - February 2011
Southwest Research Institute June 2004 - April 2010
Eye Care Centers of America April 2000 - November 2001
USAA March 1999 - August 1999
Education
The University of Texas at San Antonio 2001 — 2004
MS, Computer Science
Utkal University, India 1991 — 1993
MS, Physics
Utkal University, India 1987 — 1990
BS, Physics, Chemistry, and Mathematics
ReliaBlue Pool Service August 2010 - Present
USAA February 2009 - February 2010
Citibank Texas, N.A. March 2007 - February 2009
United States Postal Service February 2001 - February 2007
Education
The University of Texas at San Antonio 2007 — 2011
MBA
University of Phoenix-Salt Lake City 2004 — 2007
BS, Marketing
USAA 1991 - 2015
Education
The University of Texas at San Antonio 2006 — 2008
MBA
USAA October 2013 - Present
Agudas Achim Congregation August 2013 - October 2013
Travelocity January 2010 - August 2013
Lane Bryant September 2009 - January 2010
Skills
Travel Management, Tourism, Business Travel, Leisure Travel, Online Travel, Sabre, Hotels, Leisure, Hospitality, Travel Planning, Cruises, Airlines, Hotel Booking, Resorts, Hospitality Industry, Vacation, E-commerce, Online Advertising, Sales, Adventure Travel, Ticketing, Travel Technology, Car Rental
Education
The University of Texas at San Antonio 2007 — 2009
Bachelor, Business Management
Northwest Vista College 2003 — 2007
Associates, Business Administration
USAA October 1984 - Present
Skills
Strategic Planning, Leadership, Program Management, Project Management, Change Management, Cross-functional Team..., Strategy, Team Building, Process Improvement, Executive Management, Management, Strategic Financial..., Business Strategy, Investments, CRM, Contract Negotiation, Customer Service, Management Consulting, Public Speaking, Vendor Management, Leadership Development, Banking, Financial Analysis
Education
The University of Texas at San Antonio
Bachelor of Music, Piano Performance
Tesoro Companies, Inc January 2012 - Present
Hamm & Associates January 2009 - April 2009
Wal-Mart May 2005 - January 2009
USAA June 2008 - August 2008
United States Air Force June 2001 - June 2005
McDonald's August 1998 - June 2001
Skills
Account Reconciliation, Accounting, Managerial Finance, CPA, Tax
Education
The University of Texas at San Antonio 2009 — 2012
Master of Business Administration, Accounting
The University of Texas at San Antonio 2006 — 2009
BBA in Accounting, Accounting
USAA May 2014 - Present
USAA July 2012 - May 2014
USAA May 2009 - July 2012
USAA October 2006 - May 2009
Computer NERDZ! February 2002 - December 2005
Ace Parking Management Inc. May 1999 - February 2002
Skills
Performance Management, Benefits Administration, Organizational..., HR Policies, Personnel Management, Change Management, PeopleSoft, SharePoint, Microsoft Office, Project Management, Case Management Systems, Exit Interviews, SharePoint Designer, Career Development, Training, Case Managment, Analysis, Third Party Vendor..., Process Improvement, Operations Management, Management, Program Management, Leadership, Human Resources
Education
The University of Texas at San Antonio 2011 — 2012
Certificate of Project Management, Project Management
University of the Incarnate Word 2003 — 2005
Master of Arts (M.A.), Organizational Development
The University of Texas at San Antonio August 2011 - Present
USAA March 2007 - March 2008
Mission Title/Wilshire Homes 2005 - 2006
DR Horton 2003 - 2005
JBGoodwin Realtors 1998 - 2002
Skills
Mortgage Lending, Outlook, Microsoft Excel, Microsoft Word, Loan Origination, Microsoft Office, B2B, Teamwork, Contact Management, Real Estate, Investment Properties, Real Estate Transactions
Education
The University of Texas at San Antonio 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Elementary Education and Teaching, 3.45
AUSTIN INSTITUTE OF REAL ESTATE
Realtor
USAA March 2004 - Present
Education
The University of Texas at San Antonio 2005 — 2008
Bachelor of Business Administration, Finance
USAA August 2007 - August 2008
AT&T June 1968 - July 2001
Education
The University of Texas at San Antonio 2004 — 2007
USAA 1997 - 2007
Skills
Business Process..., Process Improvement, Change Management, Team Leadership, Management Consulting, Program Management, Strategic Planning, Leadership, Business Process, Project Management, Process Engineering, Continuous Improvement, Six Sigma, Operational Excellence, Strategy, Cross-functional Team..., Management, Vendor Management, Team Building
Education
The University of Texas at San Antonio 1977 — 1983
BBA - Finance, Finance, Accounting, Banking
Travelers January 2006 - Present
IMSG January 1999 - August 2001
Zurich January 1997 - January 1999
Fireman's Fund Insurance Company 1993 - 1997
Met P&C 1991 - 1993
USAA 1984 - 1991
Skills
Casualty, Liability, Commercial Lines, Insurance, General Insurance, Auto Claims, Property Claims, Claims Management, Customer Service, Accountability, Change Management, Inland Marine, Cargo Insurance, Employee Engagement, Adjustments, Commercial Insurance
Education
The University of Texas at San Antonio 1981 — 1983
Business
School of Excellence in Education August 2002 - Present
USAA August 1985 - May 2002
Education
The University of Texas at San Antonio 1981 — 1985
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
USAA September 1985 - Present
Education
The University of Texas at San Antonio 1978 — 1986
BBA, Business Management and Finance
USAA May 2015 - Present
USAA March 2014 - Present
Palacios Accident Reconstruction June 2011 - March 2014
Skills
Bloomberg, Financial Analysis, Financial Modeling, Microsoft Excel, Marketing Strategy, Data Analysis, Microsoft Word, Accounts Receivable, Bloomberg Terminal, Trading Systems, Trading Maintenance, Research, Financial Risk, Finance, Financial Forecasting, Public Speaking, Accounting, Corporate Finance
Education
The University of Texas at San Antonio 2012 — 2014
Master's of Science, Finance, 3.58
The University of Texas at San Antonio 2006 — 2011
BS, Finance, Major GPA 3.5. Overall GPA 3.2
USAA August 2013 - Present
USAA May 2010 - August 2013
USAA 2013 - 2013
USAA June 2004 - March 2010
USAA January 2001 - June 2004
USAA 1994 - 2001
USAA 1994 - 2001
Skills
SDLC, Software Project..., Program Management, Vendor Management, Process Improvement, Project Management, Requirements Analysis, Requirements Gathering, Project Delivery
Education
The University of Texas at San Antonio 1987 — 2003
Bachelor of Science (B.S.), Mathematics
USAA August 2014 - Present
USAA 2007 - Present
USAA February 2013 - August 2014
The Home Depot 2003 - 2007
Education
The University of Texas at San Antonio 2004 — 2008
Bachelor of Arts (B.A.), Public Relations, Communication
USAA May 2012 - August 2012
Starbucks May 2011 - December 2011
Think Tank, The University of Arizona August 2009 - December 2010
Department of Mathematics, The University of Arizona August 2008 - December 2008
Department of Mathematics, The University of British Columbia September 2007 - December 2007
Skills
Java, C, Programming, Software Development
Education
The University of Texas at San Antonio 2011 — 2014
Bachelor of Science (B.S.), Computer Science
The University of Arizona 2005 — 2010
Bachelor of Arts (B.A.), Creative Writing
Carenet Healthcare Services March 2012 - Present
USAA January 2011 - November 2011
Carlson Wagonlit / SatoTravel INC August 1999 - November 2009
Skills
Healthcare, Medicare, Healthcare Management, HIPAA, Health Insurance, Managed Care, Healthcare Information..., Hospitals, Call Centers, Leadership, Process Improvement, Software Documentation, Team Building, Training, Insurance, Employee Benefits, Data Analysis
Education
University of Texas Health Science Center at San Antonio 2007 — 2007
Not Completed, Occupational Therapy/Therapist
The University of Texas at San Antonio 1997 — 2001
Science, Biology / Allied Health Sciences
Wayland Baptist University San Antonio TX
World Travel Holdings December 2011 - Present
USAA January 2010 - July 2010
UPS March 2009 - January 2010
Skills
Travel Management, Vacation, Tourism, Leisure Travel, Cruises, Life Insurance, Investment Management, Entrepreneurship
Education
The University of Texas at San Antonio 2002 — 2011
Bachelor of Science (BS), Biology, General
USAA 1993 - Present
Education
The University of Texas at San Antonio
Accounting, Accounting and Finance
University of the Incarnate Word
Master of Business Administration (MBA)
USAA July 2015 - Present
The Laptop Specialist May 2012 - April 2015
Natural Bridge Caverns, Inc. March 2010 - May 2012
Skills
Computer Repair, Computer Hardware, Customer Support, Mobile Devices, Adobe Creative Suite, Computer Graphics, Public Speaking, Supervisory Experience
Education
The University of Texas at San Antonio
USAA January 2013 - Present
Education
The University of Texas at San Antonio 2009 — 2013
USAA August 1988 - Present
Texas Eastern Corporation June 1981 - August 1988
Skills
Business Analysis, Project Management, Process Improvement, Customer Service, Change Management, Vendor Management, Requirements Analysis, Integration
Education
University of the Incarnate Word 1989 — 1992
Master of Business Administration (M.B.A.)
The University of Texas at San Antonio 1977 — 1981
Bachelor's Degree, Mathematics, Computer Science and Systems Design
USAA January 1988 - Present
Skills
Customer Service, Management, Leadership, Microsoft Excel, Strategic Planning, Financial Analysis, Process Improvement, Business Analysis, Business Process..., Change Management, Microsoft Office, Team Leadership, Vendor Management, Team Building
Education
The University of Texas at San Antonio 1986 — 1990
Bachelor of Business Administration (BBA), Accounting
USAA February 1995 - Present
Education
The University of Texas at San Antonio
Bachelor of Arts (B.A.), Sociology