USAA Company

Industry: Financial services company

Description

The United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)

USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.

USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.

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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

USAA Employees

Employee
Years
Job
Industry
Steven Giraldo Steven Giraldo Houston, Texas Area Details
Steven Giraldo's USAA Experience 2013 - 2014
Job Business Operations Manager at Liberty Machine Works
Industry Oil & Energy
Experience
Liberty Machine Works   January 2014 - Present
USAA   2013 - 2014
JPMorgan Chase  2012 - 2013

Skills
Building Relationships, Bilingual, Cross Selling, Business Relationship..., Oil & Gas Industry, Downhole Tools, CNC Machine, CNC Manufacturing, Oilfield, Customer Service, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Sales, Social Media, Time Management

Education
The University of Texas at San Antonio   2008 — 2012
Bachelor's Degree, Public Relations, Advertising, and Applied Communication

Rayford E. Walker Sr. Rayford E. Walker Sr. Portsmouth, Virginia Details
Rayford E. Walker Sr.'s USAA Experience June 2006 - July 2008
Job College Student at Law Enforcement/Safety and Security
Industry Security and Investigations
Experience
Law Enforcement/Safety and Security   April 2013 - Present
Securitas Security Services USA, Inc.   November 2008 - August 2012
The Virginian Pilot Newspaper   July 2010 - December 2011
USAA   June 2006 - July 2008
Norfolk Naval Shipyard  September 2001 - April 2006

Skills
Physical Security, Security Management, Security, Lost Prevention..., Loss Prevention, Risk Management, Investigations

Education
Tidewater Community College   2013 — 2015
Associates Administration of Justice, Criminal Justice/Law Enforcement Administration, 3.8 GPA

Trenton Frohlich Trenton Frohlich Houston, Texas Area Details
Trenton Frohlich's USAA Experience May 2013 - March 2014
Job Corporate Compliance Officer at JPMorgan Chase
Industry Financial Services
Experience
JPMorgan Chase  March 2014 - Present
USAA   May 2013 - March 2014
Boeing  April 2011 - May 2013
New Breed Logistics  February 2009 - June 2010

Skills
Corporate Fraud..., Compliance, Six Sigma, Logistics, Supply Chain, Forklift Operator, International &..., Warehouse Control, Accounting, Lean Fundamentals, Inventory Planning, Parts Ordering, Supply Ordering, Aerospace, Microsoft Applications, Inventory Accuracy, Distribution Center..., Hazardous Materials, Kanban, IATA, Microsoft Excel, Leadership, Risk Management, Public Speaking, Banking, Management, Sales, Process Improvement, Team Building, Financial Analysis

Education
The University of Texas at San Antonio   2009 — 2013
Bachelor of Business Administration (B.B.A.), Accounting, 3.51

Billings Central

Tammie Craigo Tammie Craigo San Antonio, Texas Details
Tammie Craigo's USAA Experience 2012 - Present
Job Talent Delivery Advisor III at USAA
Industry Financial Services
Experience
USAA   2012 - Present
American Bank  1992 - 2007

Skills
Process Improvement, Team Building, Insurance, Leadership, Customer Service, Training, Benefits Administration, Logistics

Education
The University of Texas at San Antonio

Mark Burrage Mark Burrage San Antonio, Texas Area Details
Mark Burrage's USAA Experience April 2015 - Present
Job Director Real Estate Product Sales Support at USAA
Industry Banking
Experience
USAA   April 2015 - Present
USAA   August 2013 - April 2015
Security Service Federal Credit Union  2011 - 2013
TSS  August 2009 - November 2011
Wachovia, A Wells Fargo Company  January 2007 - December 2008
World Savings, a Wells Fargo Company   April 2005 - January 2007
World Savings, A Wells Fargo Company   January 2003 - April 2005
World Savings  September 1997 - January 2003

Skills
Call Center, Mortgage Lending, Problem Solving, Sales Presentations, Key Performance..., Product Development, Organizational..., Sales Management, Lead Generation, Internet Banking, Team Leadership, Loan Servicing, Loan Origination, Process Improvement, Management, Customer Retention, Sales, Performance Management, Call Centers, Underwriting, Coaching, Customer Satisfaction, Leadership, Loans, Team Building, Portfolio Management, Customer Service, Sales Operations, Strategy, Training, Banking, Strategic Planning, Leadership Development, Negotiation, Time Management, Executive Management, Marketing Strategy, Team Management, Start-ups, Customer Experience, Employee Engagement, Direct Sales, Finance, Operations Management, Mortgage Banking, Vendor Management

Education
Thomas Edison State College
Business Administration and Management, General

Willow Barela Willow Barela San Antonio, Texas Area Details
Willow Barela's USAA Experience October 2013 - Present
Job SEM Sr Digital Marketing Manager at USAA
Industry Financial Services
Experience
The Circle School  June 2014 - Present
USAA   October 2013 - Present
USAA   August 2012 - Present
USAA   May 2012 - August 2012
USAA   May 2011 - October 2011
Macy's  November 2008 - May 2011

Skills
Analytics, E-commerce, Web Analytics, Customer Acquisition, Online Advertising, Lead Generation, Digital Marketing, Google Adwords, Marketing Strategy, Marketing, Visual Merchandising, Creative Merchandising, Trend Forecasting, Trend Analysis, Leadership, Strategy, Social Media, Social Media Marketing, SEM, PPC

Education
The University of Texas at San Antonio   2012 — 2013
Master of Business Administration (MBA), Marketing/Marketing Management, General

Wayne McClintock, MBA Wayne McClintock, MBA San Antonio, Texas Details
Wayne McClintock, MBA's USAA Experience October 2012 - June 2013
Job Customer Set Up Analyst
Industry Oil & Energy
Experience
Valero Energy Corporation  June 2013 - Present
Valero Energy Corporation  June 2013 - Present
USAA   October 2012 - June 2013
USAA   July 2000 - October 2012
USAA   July 1996 - July 2000

Skills
Banking, Loans, Access, Management, Call Centers, Troubleshooting, Customer Service, Human Resources, Team Building, Finance, Team Leadership, Training, Accounting, SAP

Education
University of the Incarnate Word   2007 — 2009
Master of Business Administration (MBA), Business/Commerce, General

The University of Texas at San Antonio   2002 — 2005
Bachelor of Business Administration (B.B.A.), Business/Commerce, General

Tracey Schoon Tracey Schoon San Antonio, Texas Area Details
Tracey Schoon's USAA Experience November 2009 - Present
Job Director of Instructional Design and Learning Operations
Industry Financial Services
Experience
USAA   November 2009 - Present
Bank of America, MBOD   November 2003 - January 2010
MCI Worldcom  November 1995 - April 2002
Super Star Rent*A*Car   March 1993 - November 1995

Skills
Strategic Planning, Leadership Development, Coaching, Training, Instructional Design, Human Resources, Management, Team Building, Budgets, Project Management, Change Management, Needs Analysis, Performance Improvement, Blended Learning, Performance Management

Education
University of Iowa - Henry B. Tippie College of Business   1981 — 1985
BBA, Training and Development

The University of Texas at San Antonio
MBA, Management Science

Will Raybourn Will Raybourn San Antonio, Texas Area Details
Will Raybourn's USAA Experience November 1998 - October 2010
Job IT Systems Administrator
Industry Information Technology and Services
Experience
Goodwill Industries of San Antonio  April 2011 - Present
USAA   November 1998 - October 2010
Tek Systems  January 1997 - November 1998
PCR (Personal Computer Rentals)   April 1994 - June 1996

Skills
Servers, ITIL, Data Analysis, Network Administration, Troubleshooting, SharePoint, Technical Support, Analysis, Software Installation, Hardware, Access, Help Desk Support, System Administration, Networking, Telecommunications, Cisco Call Manager, Cisco Unity Voicemail, IP Phones, CCX, Symantec Endpoint..., Symantec Mail Security, Active Directory, Numara Track-It, WSUS, Microsoft SQL Server, Social Solutions ETO..., Business Objects, Computer Hardware, Process Improvement, ETO, Microsoft Exchange, Office 365, Blackberry Enterprise..., Asset Management, ETO Results, Airwatch, Integration, Vendor Management, Network Security, IT Management, Disaster Recovery, Windows XP, XP, System Deployment

Education
University of Phoenix   2003 — 2004
Business Adminstration

The University of Texas at San Antonio   1992 — 1993

Naval Nuclear Power Program   1989 — 1990
Nuclear Power

Boerne High School   1985 — 1989

Estevan Ramirez Estevan Ramirez San Antonio, Texas Details
Estevan Ramirez's USAA Experience August 1998 - February 2004
Job Versatile and Dynamic Technical Trainer, Writer, Author
Industry Information Technology and Services
Experience
Bexar County  September 2012 - Present
Northside ISD - Adult & Community Education   January 2004 - Present
The Computer & Math Tutor   March 1995 - Present
USAA   August 1998 - February 2004
SAIC  June 1996 - August 1998
United States Marine Corps  November 1987 - November 1991

Skills
Technical Training, SQL, Microsoft Office, Microsoft SQL Server, Web Development, Crystal Reports, Adobe Creative Suite, Graphic Design, Software Documentation, Social Media Marketing, Internet, Social Networking, Twitter, Visual Basic, Management, Adobe Captivate, SharePoint, Virtualization, Web Applications, User Interface Design, Project Management, Windows, Ebay Sales, Google Docs, QuickBooks, Curriculum Design, Database Design, Microsoft Excel, E-Learning, Mathematics, Photoshop, Teachers, Typography, Usability, User Acceptance Testing, Microsoft Word, Business, CSS, InDesign, Illustrator, Digital Marketing, Online Tutoring, academic tutoring, Academic Publishing, Publishing, Relational Databases, Captivate

Education
The University of Texas-Pan American   1992 — 1996
Bachelor of Business Administration (B.B.A.), Computer Information Systems

Stuart Persyn Stuart Persyn San Antonio, Texas Details
Stuart Persyn's USAA Experience March 2015 - Present
Job Value in Prospecting Data Analyst at Frost Bank
Industry Higher Education
Experience
Frost Bank  July 2015 - Present
USAA   March 2015 - Present
The University of Texas at San Antonio  August 2013 - Present
The University of Texas at San Antonio  December 2011 - August 2013
Persyn Engineering   May 2009 - July 2009

Skills
Statistics, SAS Certified Base..., Mathematical Statistics, Applied Mathematics, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Data Analysis, Academic Tutoring, Mathematics, Community Outreach

Education
The University of Texas at San Antonio   2013 — 2015
Master of Applied Statistics, Applied Statistics

The University of Texas at San Antonio   2008 — 2012
Bachelor of Science (BS), Mathematics

Suki Dulai Suki Dulai San Antonio, Texas Area Details
Suki Dulai's USAA Experience August 2013 - Present
Job Financial Foundations Manager at USAA
Industry Financial Services
Experience
USAA   August 2013 - Present
Citigroup  January 2011 - August 2013

Skills
Credit, Series 7, Process Improvement, Portfolio Management, Financial Services, Relationship Management, Banking, Risk Management, Retail Banking, Investments, Credit Cards, Capital Markets, Customer Service, Mutual Funds, AML, Fixed Income, Team Leadership, Credit Risk, Management, Vendor Management, Leadership, Wealth Management, Business Analysis, Strategic Planning, Financial Analysis, Project Management, Securities, Financial Risk, Loans, Financial Modeling, Equities

Education
The University of Texas at San Antonio   2010 — 2013
MBA, Project Management

The University of Texas at San Antonio   2006 — 2009
BA, Pscychology Minor in Bus Admin

Steve Rivas, PHR Steve Rivas, PHR San Antonio, Texas Area Details
Steve Rivas, PHR's USAA Experience October 2010 - Present
Job Director People Services Project Delivery at USAA
Industry Financial Services
Experience
USAA   October 2010 - Present
USAA   August 2004 - February 2009
United Services Automobile Association  2008 - January 2009
USAA   2000 - August 2006

Skills
Program Management, SDLC, SharePoint, Business Process..., Vendor Management, PMP, Process Improvement, PMO, Project Portfolio..., Change Management, Business Analysis, Requirements Gathering, Agile Methodologies, Strategic Planning, Workforce Planning, Performance Management, Business Transformation, Project Management, Project Delivery, Human Resources, Resource Management, Leadership, Business Process, Risk Management

Education
The University of Texas at San Antonio   1985 — 1990

Steven Drezner Steven Drezner San Antonio, Texas Area Details
Steven Drezner's USAA Experience December 2009 - May 2010
Job Contact Center Coordinator at Kohl's Department Stores
Industry Retail
Experience
Kohl's Department Stores  August 2015 - Present
Kohl's Department Stores  April 2014 - August 2015
Kohl's Department Stores  March 2011 - April 2014
Kohl's Department Stores  August 2010 - March 2011
USAA   December 2009 - May 2010
USAA   June 2007 - December 2009
Regal Entertainment Group  July 2001 - June 2007
Regal Entertainment Group  June 1999 - July 2001

Skills
Call Centers, Leadership, Customer Service, Team Leadership, Team Building, Customer Experience, Retail, Customer Satisfaction, Data Entry, Time Management, Microsoft Word, Coaching, Microsoft Office, Credit, Teamwork, PowerPoint, Outlook, Training, Management, Sales, Social Media, Microsoft Excel, Social Networking, Public Relations, Inventory Management, Project Management, Operations Management, Recruiting, Forecasting, Budgets, Risk Management, Data Analysis, Facebook, Call Center, Google Apps, Peer Development, Peer Relationships, Customer Advocacy, Value Based Selling, Google Sites, I3, Employee Training, New Hire Training, Editing, Facilitation

Education
University of Phoenix   2008 — 2010
Master of Business Administration, 3.79

The University of Texas at San Antonio   2000 — 2005
Bachelor of Business Administration, Marketing

Douglas MacArthur High School   1996 — 2000

Brianna Tibbetts Brianna Tibbetts Olympia, Washington Details
Brianna Tibbetts's USAA Experience March 2014 - September 2014
Job Novelist
Industry Writing and Editing
Experience
PennyPop  May 2015 - Present
Self-employed novelist  September 2014 - Present
USAA   March 2014 - September 2014
West Corporation  September 2013 - March 2014
Jo-Ann Stores, LLC.   September 2011 - September 2013
RAF Mildenhall Health And Wellness Center   March 2008 - July 2009
RAF Mildenhall Library   September 2006 - October 2007

Skills
Data Entry, Customer Service, Text Editing, Proficient Typing Skills, Communication Skills, Organized Multi-tasker, Microsoft Office, Proofreading, Creative Writer, Photoshop, Computer Proficiency, Learning Quickly, Energetic Self-Starter, Cash Register, Retail, Youth Ministry, Teaching, Teamwork, Reading Comprehension, Property & Casualty..., Communication, Creative Writing

Education
Thomas Edison State College   2010 — 2013
Bachelor of Arts (BA), English

Leslie Jennings Leslie Jennings United States Details
Leslie Jennings's USAA Experience September 1996 - June 1999
Job Insurance Professional
Industry Insurance
Experience
Long & Foster Companies  2002 - 2004
GEICO  2002 - 2004
USAA   September 1996 - June 1999

Skills
Insurance, Property & Casualty..., Underwriting, Commercial Insurance, Liability, Claim, General Insurance, Casualty, Legal Liability, Umbrella Insurance, Claims Management, Life Insurance, Workers Compensation, Commercial Lines, Health Insurance, Term Life Insurance, Customer Service, Disability Insurance, Professional Liability, Homeowners, Licensed Property &..., Brokers, Claims Resolution

Education
Yoga Alliance   2008 — 2008
Basic Hatha Yoga Teacher, Yoga Teacher Training/Yoga Therapy

Criminal Justice & Security Institute of Virginia   2002 — 2002
Private Investigator, Private Investigator

Bayside High School   1984 — 1986
Tidewater Community College, General Studies

Tidewater Community College
General Studies

Teddie Reyes Teddie Reyes Los Angeles, California Details
Teddie Reyes's USAA Experience March 2006 - November 2006
Job International Billing Manager
Industry Computer Software
Experience
Cornerstone OnDemand  July 2015 - Present
Velocify  August 2014 - June 2015
Velocify  April 2013 - August 2014
Toyota Financial Services  July 2012 - April 2013
Self-Employed  August 2011 - July 2012
Reliant Energy  August 2009 - August 2011
Luis J Reyes Sons & Inc   August 2008 - May 2009
USAA   March 2006 - November 2006
TST Communications   September 2003 - February 2006

Skills
Credit, Analysis, Auditing, Account Reconciliation, Accounts Receivable, Accounts Payable, Management, Finance, Banking, Financial Statements, Strategy, Credit Risk, Business Intelligence, Financial Analysis, Microsoft Excel, Sales, Financial Modeling, Customer Service, Microsoft Office, CRM, Process Improvement, Leadership, Strategic Planning, PowerPoint, Project Management, Start-ups, Microsoft Word, Analytics, Billing Systems, SaaS, Accounting, Salesforce.com, Training, Account Management, Enterprise Software

Education
The University of Texas at San Antonio   2003 — 2008
Bachelor of Arts (B.A.), Finance, General

Yegor Bondarenko Yegor Bondarenko Washington D.C. Metro Area Details
Yegor Bondarenko's USAA Experience December 2010 - September 2011
Job Analyst in Defense & Space industry
Industry Defense & Space
Experience
NAVAIR  January 2012 - Present
Nuclear Security Services Corporation   September 2006 - December 2011
USAA   December 2010 - September 2011
USAA   2010 - 2010
Internal Revenue Service  January 2009 - April 2009
US Army  May 2000 - June 2006

Skills
Microsoft Office..., Native fluency in..., Held Government..., Military, Risk Management, Analysis, Microsoft Word, Access, Financial Analysis, Government, Process Improvement, Strategic Planning, Program Management, Team Leadership, Customer Service, DoD, Budgets, Government Contracting, Security Clearance, Security, Training

Education
The University of Texas at San Antonio   2009 — 2011
BBA, Finance and Accounting

Northwest Vista College   2007 — 2009
Associate of Arts, Business Administration

Belinda Wallace Belinda Wallace San Antonio, Texas Area Details
Belinda Wallace's USAA Experience October 1998 - May 2008
Job General Manager at AquaTots Swim Schools
Industry Consumer Services
Experience
Aqua-Tots Swim Schools  February 2013 - Present
Garden of Beaden Watches   January 2012 - May 2013
USAA   October 1998 - May 2008

Skills
Customer Service, Microsoft Word, Team Building, Microsoft Office, Microsoft Excel, Leadership, Negotiation, Event Planning, PowerPoint

Education
The University of Texas-Pan American   1995 — 1998
Bachelor's Degree, Computer Information Systems

Theresa (Terri) Guzman Theresa (Terri) Guzman San Antonio, Texas Area Details
Theresa (Terri) Guzman's USAA Experience June 2014 - Present
Job at
Industry Information Technology and Services
Experience
USAA   June 2014 - Present
USAA   October 2012 - Present
Accenture  May 2009 - October 2012
Wachovia, A Wells Fargo Company  October 2004 - April 2009
Maxim Integrated Products  November 2003 - October 2004
Philips Semiconductors  February 1989 - September 2003
VLSI Technology  1989 - 2003

Skills
SDLC, SQL, Process Improvement, Testing, Visio, Business Analysis, SharePoint, Requirements Analysis, Quality Center, Quality Assurance, Microsoft SQL Server, Business Requirements, Requirements Gathering, Program Management, Test Automation

Education
The University of Texas at San Antonio

Amir Yousef Amir Yousef Winona, Minnesota Details
Amir Yousef's USAA Experience August 2008 - April 2011
Job International Sales Director at Fastenal
Industry Wholesale
Experience
Fastenal  May 2014 - Present
Fastenal  October 2012 - April 2014
Crutchfield Corporation  April 2011 - October 2012
USAA   August 2008 - April 2011
Gateway Market  July 2003 - August 2008

Skills
Microsoft Word, Customer Service, Strategic Planning, Retail, Training, PowerPoint, Sales, Leadership, Marketing, Microsoft Office, Customer Satisfaction, Customer Experience, Account Management, Microsoft Excel, Social Media, Sales Management, Sales Operations, Call Centers, Teamwork, Merchandising, New Business Development, Public Speaking, Social Media Marketing, Event Planning, Marketing Communications

Education
The University of Virginia's College at Wise   2007 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies

Stan Wisilosky Stan Wisilosky San Antonio, Texas Area Details
Stan Wisilosky's USAA Experience Sr Project ManagerUSAA1996 - 2012
Job IT Sr Project Manager at USAA
Industry Information Services
Experience
USAA   Sr Project ManagerUSAA1996 - 2012

Skills
Business Analysis, Business Process, Business Process..., Change Management, IT Management, PMO, PMP, Process Engineering, Program Management, Project Management, Process Improvement, Project Portfolio..., Requirements Gathering, SDLC, Six Sigma, Vendor Management, Software Project...

Education
The University of Texas at San Antonio

Kris Roley Kris Roley Norfolk, Virginia Area Details
Kris Roley's USAA Experience March 2008 - October 2008
Job Technical Support at Canon ITS
Industry Entertainment
Experience
Pungoverse Productions   May 2007 - Present
Canon ITS  November 2013 - Present
Apple  November 2011 - October 2013
USAA   March 2008 - October 2008
American Funds  August 2005 - June 2007
Coleman & Associates  May 2001 - August 2005
Coleman & Associates  March 1999 - May 2001
NationsBank  April 1998 - March 1999
NationsBank  June 1995 - April 1998
NationsBank  January 1993 - June 1995

Skills
Customer Service, Microsoft Office, Social Media, Audio Engineering, Mac OS X, Creative Writing, Voice Over, Wordpress, OS X, WordPress, Outlook, Social Networking, Computer Hardware, Adobe Creative Suite, Microsoft Excel, Management, Call Centers, iPhone, Editing, Public Speaking, Sales, Mac, New Media, iLife, Advertising, SEO, Photography, Mac OS X Server, iOS, iPod, iPad, Event Planning, iWork, Keynote, Video Editing, Social Media Marketing, Blogging, Mac OS, Public Relations, Event Management, Microsoft Word, Web Design, Graphic Design, Networking, Online Marketing

Education
Tidewater Community College   1990 — 1991
A.A.S, Graphic Communications

First Colonial HS   1986 — 1988
Diploma

Susan McManus, SPHR Susan McManus, SPHR San Antonio, Texas Area Details
Susan McManus, SPHR's USAA Experience April 2006 - Present
Job HR Business Partner
Industry Insurance
Experience
USAA   April 2006 - Present
USAA   1998 - 2006

Skills
Workforce Planning, Deferred Compensation, Onboarding, Employee Benefits, Organizational Design, Executive Coaching, Leadership, Operations Management

Education
University of the Incarnate Word
Master of Arts (MA), Administration - Organizational Development

The University of Texas at San Antonio
Bachelor of Arts (B.A.), English Language and Literature, General

Adriana Avendaño Torres Adriana Avendaño Torres Brownsville, Texas Area Details
Adriana Avendaño Torres's USAA Experience June 2008 - June 2010
Job Risk Management Coordinator at Brownsville Public Utilities Board
Industry Insurance
Experience
Brownsville Public Utilities Board  December 2012 - Present
Pronto Insurance  November 2011 - December 2012
ATI Enterprises  September 2010 - August 2011
USAA   June 2008 - June 2010

Skills
Public Relations, Public Speaking, Marketing, Insurance, Budgets, Strategic Planning, Coaching, Customer Service

Education
The University of Texas-Pan American   2004 — 2008
BA, Communications

Susan Smart Susan Smart San Antonio, Texas Details
Susan Smart's USAA Experience November 2004 - February 2007
Job Child Protective Services at State of Texas
Industry Mental Health Care
Experience
State of Texas  August 2013 - Present
State of Texas - DFPS  February 2007 - August 2013
USAA   November 2004 - February 2007
Bil Miller BBQ   September 1989 - October 2004

Skills
Supervision, Counseling Psychology, Computers, Auto Claims, Property Claims, Doctoral student, Grading, Hands-on Training, Job Coaching, Case Managment, Training, Social Services, Staff Supervision, Career Counseling, Crisis Intervention, Motivational..., Psychotherapy, Group Therapy, Behavioral Health, Resume Writing, Psychology, Mental Health Counseling, Mental Health, Adolescents, Family Therapy, Program Development, Case Management, Child Development, Developmental..., Therapists

Education
Walden University   2011 — 2017
Doctor of Philosophy (Ph.D.), Human Services, General

Wayland Baptist University   2007 — 2010
Master of Arts (M.A.), Counseling Psychology

The University of Texas at San Antonio   2000 — 2006
Bachelor of Arts (B.A.), Psychology

Tommy Cirtaus Tommy Cirtaus San Antonio, Texas Details
Tommy Cirtaus's USAA Experience February 2010 - July 2012
Job Sales Representative
Industry Medical Devices
Experience
Medtronic  July 2012 - Present
Texas T Services   October 2008 - Present
USAA   February 2010 - July 2012
RE/MAX  June 2005 - January 2009

Skills
Selling, Sales, Real Estate, Contract Negotiation, Market Analysis, Marketing, Salesforce.com, Referrals, Relocation, Negotiation, Property Management, Commercial Real Estate, Investments, Entrepreneurship, Small Business, Diabetes, Medical Sales, Insulin Pumps, Account Management, Customer Service, Microsoft Excel, Team Building

Education
University of the Incarnate Word   2011 — 2014
Master of Business Administration (M.B.A.)

The University of Texas at San Antonio   2001 — 2004
Bachelors of Business Administration (B.B.A.), Business Administration and Management, Minor in Finance

Tina Dinesman Tina Dinesman San Antonio, Texas Area Details
Tina Dinesman's USAA Experience January 1999 - January 2000
Job Franchise Co Owner, Cruise Planners Spoil Me Rotten Travel
Industry Leisure, Travel & Tourism
Experience
Cruise Planners-Spoil Me Rotten Travel   September 2014 - Present
DinesmanCPA   January 2005 - February 2015
BARSHOP JEWISH COMMUNITY CENTER  January 2002 - June 2009
UNITED SERVCES AUTOMOBILE ASSOCIATION   January 1999 - January 2002
USAA   January 1999 - January 2000
UNITED SERVCES AUTOMOBILE ASSOCIATION   January 1997 - January 1999
NEW MEXICO EAR   January 1989 - January 1997
USAA   January 1987 - January 1989
USAA   January 1984 - January 1987
USAA   January 1983 - January 1984

Skills
Financial Reporting, Accounting, QuickBooks, Tax, Tax Preparation, Internal Controls, Budgets, Financial Analysis, Risk Management, Small Business, Management, Process Improvement, CPA, Bookkeeping, Strategic Financial..., Finance, Auditing, Payroll, Income Tax, Managerial Finance, Forecasting, Sarbanes-Oxley Act, Insurance, Business Planning, Financial Accounting, Financial Modeling, Corporate Finance, Executive Management, GAAP, Customer Service, Marketing Strategy, Leadership

Education
The University of Texas at San Antonio   1977 — 1983
Bachelor of Business Administration, Accounting

Carrie Appell Carrie Appell Ponte Vedra, Florida Details
Carrie Appell's USAA Experience May 1998 - July 2006
Job Claims Specialist, Advanced Disposal Services
Industry Environmental Services
Experience
Advanced Disposal  April 2015 - Present
BoatUS  February 2014 - April 2015
Florida Department of Financial Services  November 2012 - February 2014
Farmers Insurance  July 2006 - December 2011
USAA   May 1998 - July 2006

Skills
Claims Management, Claims Investigations, Property & Casualty..., Marine Insurance, Liability Analysis, Personal Injury, Medical Billing, Typing, Social Media, Customer Service, Subrogation, Workers' Compensation..., Mediation, Arbitration

Education
Tidewater Community College   2000 — 2004
Associate of Science (AS), General Studies

Traci K. Uribe Traci K. Uribe San Antonio, Texas Details
Traci K. Uribe's USAA Experience May 2015 - Present
Job Claims Service Manager Total Loss at USAA
Industry Financial Services
Experience
USAA   May 2015 - Present
USAA   August 2013 - May 2015
Senior P&C Fulfillment Underwriter (USAA)   August 2013 - May 2015
USAA   April 2010 - May 2015
USAA   December 2012 - June 2013
USAA   April 2009 - April 2010
USAA   February 2008 - April 2009
USAA   August 2007 - February 2008
Treehouse Pediatric Center   May 2001 - December 2005

Skills
Commercial Insurance, Underwriting, Property & Casualty..., General Insurance, Casualty, Liability, CPCU, Insurance, Claim, Financial Risk, Training, Leadership, Customer Service, Claims Management, Coaching, Subrogation, Claim Investigation, Risk Management, Claims Handling, Umbrella Insurance, Professional Liability, Claims Resolution, Financial Services, Call Centers, Enterprise Risk..., Process Improvement, Team Building, Property Claims, Mentoring, Team Leadership, Executive Management, Casualty Insurance, Analysis, Organizational...

Education
CPCU   2013 — 2015

Our Lady of the Lake University   2010 — 2012
MSOL- Master of Science in Organizational Leadership, Organizational Leadership

The University of Texas at San Antonio   2008 — 2010
Master's degree, Justice Policy, 4.0

The University of Texas at San Antonio   2001 — 2005
Bachelor of Applied Science (BASc), Criminal Justice/Police Science, 4.0

Tricia Pawzun Tricia Pawzun San Antonio, Texas Details
Tricia Pawzun's USAA Experience July 2012 - January 2014
Job Multitalented Marketing Professional
Industry Marketing and Advertising
Experience
Leading Edge (Monticello Wealth Management at Jefferson Bank)   August 2015 - Present
Caregiver to terminally ill father   June 2014 - April 2015
USAA   July 2012 - January 2014
Aftermarket Auto Parts Alliance  January 2000 - November 2011
Prism  January 1999 - July 1999
Pear Apple County Fair   January 1993 - January 1994
American Diabetes Association  January 1990 - January 1992

Skills
Small Business, Marketing, Executive Management, New Business Development, Marketing Strategy, Team Building, Event Management, Project Planning, Strategic Planning, Customer Service, Sales Management, Marketing Communications, Training, Management, Public Relations, Email Marketing, CRM, Event Planning, Account Management

Education
The University of Texas at San Antonio   1994 — 1997
BA, Humanities

Danica Malloy, MBA, JD Danica Malloy, MBA, JD Tampa/St. Petersburg, Florida Area Details
Danica Malloy, MBA, JD's USAA Experience September 2009 - May 2012
Job Associate Corporate Attorney at Greenberg Traurig, LLP
Industry Financial Services
Experience
Greenberg Traurig, LLP  September 2014 - Present
Insurance and Trust   December 2013 - August 2014
USAA   September 2009 - May 2012
USAA   November 2006 - September 2009
Smith & Nephew  August 2005 - December 2005

Education
Thomas M. Cooley Law School   2012 — 2015
Doctor of Law (J.D.), Law, Magna cum laude

University of South Florida   2008 — 2010
MBA, Finance, International Business, Management

University of South Florida   2001 — 2005
BA, Criminology

Aimeé Vidaurri Aimeé Vidaurri Austin, Texas Details
Aimeé Vidaurri's USAA Experience July 2014 - August 2014
Job The University of Texas School of Law
Industry Law Practice
Experience
Susman Godfrey LLP  June 2015 - Present
United States Bankruptcy Court, Western District of Texas   January 2015 - May 2015
Karnes Pro-Bono Project - Akin Gump, UT Law and Raices   October 2014 - May 2015
USAA   July 2014 - August 2014
United States District Court for the Southern District of Texas  July 2013 - August 2013
Women's Global Conenction   September 2008 - July 2011

Skills
Westlaw, Civil Litigation, Legal Writing, Litigation, Legal Research, Trials, Lexis, Criminal Law, Mediation

Education
The University of Texas School of Law   2013 — 2015
Juris Doctor, with Honors

Trinity University   2009 — 2012
Bachelor of Arts (BA), Political Science and Government

Denice L. Rivera, MBA Denice L. Rivera, MBA San Antonio, Texas Area Details
Denice L. Rivera, MBA's USAA Experience January 2009 - July 2010
Job Diabetes Therapy Consultant
Industry Medical Devices
Experience
Medtronic  July 2015 - Present
Laureate Education Inc.  July 2011 - July 2015
USAA   January 2009 - July 2010
Frost & Sullivan  May 2008 - November 2008
UPS  July 2006 - May 2008

Skills
Account Management, Inside Sales, Lead Generation, Customer Service, B2B, B2C, Sales Pipeline..., Consultative Selling, Business Development, Marketing, Higher Education, Salesforce.com, Social Media, Customer Satisfaction, Cold Calling, Email Marketing, Budgets, Management, CRM, Business Planning, Sales, Program Management

Education
University of the Incarnate Word   2013 — 2015
Master of Business Administration (MBA), MBA

The University of Texas-Pan American
Bachelors of Business Administration, Marketing

Steve Moreno Steve Moreno Dallas/Fort Worth Area Details
Steve Moreno's USAA Experience 1995 - 1997
Job Development Manager at Blackhawk Network
Industry Logistics and Supply Chain
Experience
Blackhawk Network  June 2015 - Present
TTS, LLC  2006 - March 2015
Systemware Testing Solutions   2005 - 2006
EMC Mortgage  2004 - 2005
RIA  2004 - 2004
Compuware  2000 - 2004
TXU  2000 - 2002
Jana Inc.  January 1998 - December 1999
USAA   1995 - 1997
eMed Technologies  1991 - 1993

Skills
Access, Sybase, Logistics, Process Improvement, Transportation, SDLC, Supply Chain, MSMQ, SOA, Agile Methodologies, Software Development, Freight, Transportation..., 3PL, Supply Chain Management, Warehouse Management, Container, Shipping, Logistics Management, Supply Chain..., International Logistics, Operations Management, Pricing, Warehousing, Management, Business Analysis, SQL, Program Management, Vendor Management, Integration, Software Documentation

Education
The University of Texas at San Antonio   1991 — 1993
Bachelor of Arts, History

Stephanie Thorp-Koether Stephanie Thorp-Koether San Antonio, Texas Details
Stephanie Thorp-Koether's USAA Experience Accounting AdministratorKen Batchelor CadillacJuly 2013 - July 2014
Job Claims Adjuster at USAA
Industry Financial Services
Experience
USAA   Accounting AdministratorKen Batchelor CadillacJuly 2013 - July 2014
PETCO Animal Supplies, Inc.   June 2012 - July 2013

Education
The University of Texas at San Antonio   2011 — 2015
Bachelor's degree, Accounting

University of the Incarnate Word   2008 — 2010
Graphic Design

Hector Cavazos Hector Cavazos San Antonio, Texas Details
Hector Cavazos's USAA Experience August 2012 - Present
Job Marketing Manager at USAA
Industry Marketing and Advertising
Experience
USAA   August 2012 - Present

Skills
Internal Communications, Press Releases, Data Analysis, Strategic Communications, Customer Experience, Strategic Planning, Marketing Communications, Social Media, Marketing Strategy, Strategy, Market Research, Leadership, Social Media Marketing, Training, Direct Marketing, Program Management, Marketing, Public Speaking, Corporate Communications, Event Planning, Public Relations, Advertising, Team Building, Project Management, Team Leadership, Management, Analysis, Time Management, Coaching, Customer Service, CRM, Business Development, Account Management, Social Networking, Lead Generation, B2B, Business Strategy, Online Marketing, Change Management, New Business Development, Marketing Management, Email Marketing, Management Consulting, Market Planning, Market Analysis, Salesforce.com, Brand Development, Entrepreneurship, Sales, Leadership Development

Education
The University of Texas-Pan American   2004 — 2008
Bachelor of Business Administration (B.B.A.)

Tami Brown Tami Brown Aliso Viejo, California Details
Tami Brown's USAA Experience 1999 - 2002
Job Area Lead / Kids Manager at Life Time Athletic
Industry Health, Wellness and Fitness
Experience
Life Time Athletic  Kids Activities Department HeadLife Time Fitness at the RimFebruary 2012 - February 2014
Life Time Fitness  2012 - 2014
Concordia Lutheran Child Care Center   2007 - 2010
Six Flags, Fiesta Texas  2003 - 2007
USAA   1999 - 2002

Skills
Public Speaking, Teaching, Coaching, Fitness, Wellness, Microsoft Office, Customer Service, Event Planning, Social Media, Team Building, Leadership, Marketing

Education
The University of Texas at San Antonio

Brad Michaelis Brad Michaelis United States Details
Brad Michaelis's USAA Experience January 2011 - March 2012
Job IT Support Contractor at Newmont Mining Corporation
Industry Oil & Energy
Experience
Newmont Mining Corporation  August 2015 - Present
Halliburton  August 2012 - March 2015
USAA   January 2011 - March 2012
ERP Staffing Solutions for CapGemini Inc.   August 2010 - September 2010
Siemens ITS  June 2006 - May 2010
City of Glendale AZ  November 2005 - May 2006

Skills
Managerial Finance, Risk Management, Financial Analysis, Corporate Governance, Sarbanes-Oxley Act, Financial Reporting, Windows, Technical Support, Project Management, Software, IT Service Management, ITIL, Management, Networking, Hardware, Team Leadership, Analysis, Integration, Sales, Consulting, Troubleshooting, Training, Project Planning, Information Technology

Education
Thunderbird School of Global Management   1992 — 1993
MBA, Management

University of Wyoming   1987 — 1991
BA, Economics

Stacie MacKenzie, CSM Stacie MacKenzie, CSM Frisco, Texas Details
Stacie MacKenzie, CSM's USAA Experience November 1998 - June 1999
Job Customer Focused IT Professional
Industry Information Technology and Services
Experience
TEKsystems  May 2015 - Present
Matrix Resources  April 2012 - May 2015
Freescale Semiconductor  November 2005 - October 2011
Freescale Semiconductor  November 2004 - November 2005
Motorola  July 2003 - January 2004
Motorola  January 2000 - July 2003
Motorola  July 1999 - January 2000
USAA   November 1998 - June 1999
Sony Electronics  June 1991 - October 1998
San Antonio Federal Credit Union  June 1987 - June 1991

Skills
Software Development, Business Analysis, Project Management, Requirements Analysis, Data Warehousing, Business Intelligence, Agile Methodologies, Data Analysis, SDLC, Cross-functional Team..., Software Project..., IT Management, Integration, ETL, SQL, Requirements Gathering, IT Service Management, Product Management, Databases, Management, Oracle, Enterprise Software, Scrum, Team Building, Leadership, Reporting & Analysis, Analysis, Perl

Education
The University of Texas at San Antonio   1982 — 1987
BA, Accounting/Information Systems

Laurie Oldham Laurie Oldham Nashville, Tennessee Details
Laurie Oldham's USAA Experience September 2004 - October 2007
Job Sales & Service Agent at State Farm
Industry Insurance
Experience
State Farm  June 2013 - Present
GEICO  October 2007 - June 2013
USAA   September 2004 - October 2007

Skills
Insurance, Property & Casualty..., Life Insurance, General Insurance, Liability, Commercial Insurance, Term Life Insurance, Umbrella Insurance, Health Insurance, Underwriting, Customer Service, Tech-savvy, Office Administration

Education
Tidewater Community College
Unfinished, Business Administration and Management, General

Travis Peace Travis Peace San Antonio, Texas Area Details
Travis Peace's USAA Experience April 2014 - Present
Job Executive Director, Product Management at USAA
Industry Financial Services
Experience
USAA   April 2014 - Present
USAA   August 2011 - Present
USAA   August 2010 - August 2011
Parsons  June 2008 - August 2010
US Navy  April 2005 - June 2008
US Navy  May 2003 - April 2005

Skills
Military, Leadership, Project Management, Product Management, Program Management, Team Leadership, Product Marketing, Engineering Management, Security Clearance, Cross-functional Team..., Process Improvement, Engineering, DoD, Navy, Risk Management, Project Planning, Operational Planning, Defense, Construction, Mobile Devices, Government, Command, Nuclear, Mortgage Lending, Mortgage Banking, Marketing Strategy, Real Estate Transactions, User Experience

Education
United States Naval Academy   1999 — 2003
B.S., Quantitative Economics

The University of Texas at San Antonio   2009 — 2011
M.B.A, Executive MBA

Terry Foresman Terry Foresman San Antonio, Texas Details
Terry Foresman's USAA Experience July 1986 - Present
Job Exec assistant at USAA
Industry Financial Services
Experience
USAA   July 1986 - Present
Best Products  May 1984 - June 1986

Skills
Microsoft Excel, Outlook, Administrative..., Customer Service, Visio, Microsoft Office, PowerPoint, Microsoft Word, Spreadsheets, Process Improvement, SharePoint, Event Planning, Time Management, Administration, Photoshop, Social Media

Education
The University of Texas at San Antonio   1984 — 1986

Yvonne Litteral Yvonne Litteral San Antonio, Texas Area Details
Yvonne Litteral's USAA Experience March 2014 - Present
Job Executive Director Senior HR Business Partner at USAA
Industry Human Resources
Experience
USAA   March 2014 - Present
USAA   June 2005 - Present
USAA   2004 - 2005
USAA   2001 - 2004
USAA   1998 - 2001
Citi  1994 - 1998

Skills
Workforce Planning, Succession Planning, Performance Management, Strategic Planning, Executive Coaching, Management, Employee Relations, Change Management, Leadership Development, Talent Management, Employee Engagement, Personnel Management, Process Improvement, Employee Benefits, Human Resources, Organizational Design, Business Process..., Executive Management, Training, Strategy, Program Management, Coaching, Cross-functional Team...

Education
The University of Texas at San Antonio
BA, Psychology; Minor:Spanish

Sonia Arredondo Sonia Arredondo San Antonio, Texas Area Details
Sonia Arredondo's USAA Experience November 2012 - Present
Job Marketing Consultant/PMP
Industry Market Research
Experience
USAA   November 2012 - Present
" "   April 2010 - Present
Centex Homes  September 2003 - January 2009
Dell Computer  2000 - 2001

Education
The University of Texas at San Antonio
BBA, Marketing / Management

PMP Certification   2013 — 2013

Todd Cianfoni Todd Cianfoni Louisville, Kentucky Details
Todd Cianfoni's USAA Experience 1998 - 2000
Job Vice President, Benefit Services at ADP
Industry Information Technology and Services
Experience
ADP  2014 - Present
Humana  2003 - 2014
Humana  2002 - 2003
Navisite  2000 - 2002
USAA   1998 - 2000
USAA   1995 - 1998
USAA   1992 - 1995

Skills
Process Improvement, Business Process..., CRM, Business Analysis, Leadership, Strategy, Call Centers, Budgets, Program Management, Operations Management, Vendor Management, Management, Project Planning, Account Management, Analysis, Forecasting, Call Center, Workforce Management, Leadership Development, Cross-functional Team..., Consulting, Insurance, Strategic Planning, Project Management, Business Intelligence, Business Strategy, Customer Experience, Data Analysis, Business Development, Management Consulting, Performance Management, Change Management, Team Building, Customer Service, SDLC, Business Process, Competitive Analysis, Executive Management, Strategic Leadership, Team Leadership

Education
The University of Texas at San Antonio   1989 — 1993
BBA, Management Science

Steven Mills, CPCU Steven Mills, CPCU San Antonio, Texas Area Details
Steven Mills, CPCU's USAA Experience September 2007 - Present
Job Director of Insurance Applications at USAA
Industry Insurance
Experience
USAA   September 2007 - Present
USAA   January 2007 - September 2007
USAA   January 2006 - January 2007
USAA   September 2004 - January 2006
USAA   November 2001 - September 2004
USAA   November 1998 - November 2001
USAA   January 1997 - November 1998

Skills
Agile, Business Strategy, Business Rules..., Business Driven..., Program & Project..., Business Intelligence, Call Center, Mentoring, Business Process..., Cross Functional Team..., Strategic Planning, Change Management, Leadership Development, Third Party Management, Operations & Staff..., Performance Management, Coaching & Mentoring, Six Sigma, Advisory Boards, Digital Design, Program Management, Cross-functional Team..., Management, Business Analysis, Team Leadership, Project Management, Agile Methodologies

Education
The University of Texas at San Antonio   1979 — 1983
BBA, Business Management

Tammy Jarzombek Tammy Jarzombek San Antonio, Texas Area Details
Tammy Jarzombek's USAA Experience January 2005 - Present
Job Wealth Management Relationship Manager at USAA
Industry Financial Services
Experience
USAA   January 2005 - Present
Citicorp Investment Services  July 1997 - January 2005

Skills
Asset Allocation, Banking, Customer Service, Financial Planning, Insurance, Investments, Management, Mutual Funds, Retirement Planning, Risk Management, Series 7, Training, Wealth Management, Finance, Financial Services, Retirement

Education
The University of Texas at San Antonio   1997 — 1999
General Business

Tina Verastegui Tina Verastegui Tampa/St. Petersburg, Florida Area Details
Tina Verastegui's USAA Experience June 1997 - April 2003
Job Registered Nurse at Suncoast Hospice
Industry Hospital & Health Care
Experience
Suncoast Hospice  January 2011 - Present
BayCare Health System  January 2009 - August 2011
USAA   June 1997 - April 2003
Surgi-Med International   January 1995 - December 1997
Critical Care Products   May 1993 - December 1995

Skills
Nursing, BLS, Healthcare, Healthcare Management, Hospitals

Education
Hillsborough Community College   2006 — 2008
Associate of Science (A.S.), Registered Nursing/Registered Nurse

The University of Texas at San Antonio   1988 — 1993
BS, Biology

Drake Leddy Drake Leddy San Antonio, Texas Area Details
Drake Leddy's USAA Experience February 1984 - June 1989
Job Owner, Presidian Companies
Industry Real Estate
Experience
Aloft Leawood - Presidian   2007 - Present
Presidian Companies   1989 - Present
USAA   February 1984 - June 1989
Arthur Andersen & C0   February 1974 - February 1984
Arthur Andersen  1973 - 1984

Skills
Hospitality, Hotels, Resorts, Hospitality Industry, Hotel Management, Hospitality Management, Budgets, Real Estate Development, Management, Strategic Planning, Location Intelligence, Real Estate, Public Relations, Financial Analysis, Property Management, Project Management, Accounting, Customer Service, Real Estate Economics, Disposition, Brokerage, Due Diligence, Restaurants, Marketing

Education
The University of Texas School of Law   1971 — 1973
JD, Business/Tax

Washington and Lee University   1967 — 1971
BA, Commerce

T'Pring Wade T'Pring Wade San Antonio, Texas Area Details
T'Pring Wade's USAA Experience 2002 - 2006
Job AVP, Risk Mgmnt/ BSA~OFAC Compl Officer at Firstmark Credit Union
Industry Banking
Experience
Firstmark Credit Union  February 2009 - Present
Wachovia/World Savings  2004 - 2008
USAA   2002 - 2006

Skills
Risk Management, Banking, Credit, Loans, Mortgage Lending, Underwriting, Financial Risk, Process Improvement, Financial Analysis, Financial Services, Vendor Management, Investments, Team Building, Leadership, Credit Analysis, Management

Education
The University of Texas at San Antonio   2004 — 2008
BBA, Finance

Ramstein High School   1986 — 1988
Diploma, High school

Renee Schelp Renee Schelp Colorado Springs, Colorado Area Details
Renee Schelp's USAA Experience December 2014 - Present
Job Specialized Investment Services Representative I at USAA
Industry Financial Services
Experience
USAA   December 2014 - Present
USAA   September 2013 - December 2014
USAA   March 2013 - September 2013
USAA   March 2011 - February 2013
USAA   June 2010 - March 2011
YRC, Inc  July 1989 - June 2010

Education
Thunderbird School of Global Management   1995 — 1996
Master of International Management

Steven Kustelski, PMP Steven Kustelski, PMP San Antonio, Texas Area Details
Steven Kustelski, PMP's USAA Experience 1983 - 2006
Job Senior Program/Project Management Professional
Industry Financial Services
Experience
Wells Fargo Home Mortgage  September 2009 - Present
Pearson  April 2009 - September 2009
CPS Energy  July 2006 - March 2009
USAA   1983 - 2006

Skills
SDLC, PMO, Program Management, Project Portfolio..., Project Management, Resource Management, Vendor Management, Management, Process Improvement, Project Planning, PMP, Portfolio Management, Visio, Cross-functional Team..., Risk Management, Software Project..., MS Project, Leadership, Business Process..., Change Management, Business Analysis, Requirements Analysis, Business Process, Disaster Recovery, Governance, Business Intelligence, Software Development, Six Sigma, SharePoint, Requirements Gathering, Integration, IT Service Management, Process Engineering, IT Strategy, IT Management, Project Delivery, ITIL, Business Requirements, Agile Project Management, Business Transformation, Enterprise Architecture, Outsourcing

Education
The University of Texas at San Antonio
BBA, Managment/Business Management

JoLynn Bumiller JoLynn Bumiller Tampa/St. Petersburg, Florida Area Details
JoLynn Bumiller's USAA Experience August 2002 - May 2007
Job at Unitrin Direct
Industry Insurance
Experience
Unitrin Direct  January 2008 - Present
Unitrin Direct Auto and Home Insurance   2008 - Present
USAA   August 2002 - May 2007
State Farm Insurance  November 1995 - June 2000

Education
Thomas Jefferson School of Law   1983 — 1986

Rosie Lugo-Barrientos Rosie Lugo-Barrientos San Antonio, Texas Details
Rosie Lugo-Barrientos's USAA Experience March 2014 - Present
Job Representative at USAA
Industry Financial Services
Experience
USAA   March 2014 - Present
Valley International Cold Storage   September 2008 - February 2011
Valley International Cold Storage, Inc.   January 2001 - September 2008

Skills
Employee Relations, Performance Management, Human Resources, Onboarding

Education
The University of Texas-Pan American

Tauni Day Tauni Day San Antonio, Texas Area Details
Tauni Day's USAA Experience 2000 - 2004
Job Independent Stylist at Stella & Dot
Industry Health, Wellness and Fitness
Experience
Stella & Dot  August 2014 - Present
Life Time Fitness  December 2005 - Present
USAA   2000 - 2004
Ernst & Young  1995 - 1997

Skills
Public Speaking, Fitness, Fitness Training, Strength Training, Wellness, Operant Conditioning, Yoga

Education
The University of Texas at San Antonio   1992 — 1994
BS, Accounting

Traci Tracey Traci Tracey San Antonio, Texas Area Details
Traci Tracey's USAA Experience January 1987 - August 1993
Job Account Executive at ESRI
Industry Computer Software
Experience
Esri  September 1997 - Present
USAA   January 1987 - August 1993

Skills
GIS, ArcGIS, Geography, Data Management, Databases, Data Analysis, ESRI, Project Management, Analysis, Data Collection, Microsoft Office, Project Planning, Geomatics, Spatial Analysis, Proposal Writing, Cartography, GPS

Education
The University of Texas at San Antonio

William Ruiz William Ruiz San Antonio, Texas Area Details
William Ruiz's USAA Experience January 1999 - December 2005
Job Channel Sales Operations Manager | North America at Rackspace
Industry Information Technology and Services
Experience
Rackspace Hosting  November 2010 - Present
Rackspace Hosting  2006 - October 2010
Liberty Mutual  January 2005 - December 2006
USAA   January 1999 - December 2005

Skills
Strategic Alliances, Lead Generation, Forecasting, Marketing, MS SQL, SharePoint, Influencing without..., Organizational..., Business Planning and..., International Business, Process Engineering, Business Process..., Vendor Procurement, Indirect Sales Channels, Project Management, ITIL, Enterprise Software, Solution Selling, Cloud Computing, Team Leadership, Cross-functional Team..., Procurement, Sales, Microsoft SQL Server, SaaS, Strategy, Business Planning, Channel Partners, Strategic Partnerships, Management, CRM, Managed Hosting, Business Process, Managed Services, Direct Sales, Professional Services, Sales Process, Channel Sales, Go-to-market Strategy, Sales Enablement, Demand Generation, Selling, Data Center, Business Alliances, Partner Management, Storage, PaaS, Co-location, Sales Operations

Education
The University of Texas at San Antonio   1996 — 2000
Bachelor of Science (BS), Psychology

Clarissa Gorena Clarissa Gorena San Antonio, Texas Area Details
Clarissa Gorena's USAA Experience March 2014 - Present
Job IT Manager
Industry Financial Services
Experience
USAA   March 2014 - Present
USAA   July 1999 - Present

Skills
Information Architecture, User Experience, Usability, Web Design, Strategy, CRM, User Interface, Enterprise Software, Leadership, Team Leadership, SharePoint

Education
The University of Texas Health Science Center at San Antonio   1996 — 1999
BA, Occupational Therapy

Toby Loftin Toby Loftin Dallas, Texas Details
Toby Loftin's USAA Experience 1999 - 1999
Job Managing Partner
Industry Investment Management
Experience
BP Capital Fund Advisors   April 2010 - Present
SteelPath Capital Management and SteelPath Fund Advisors   June 2009 - March 2010
RBC Capital Markets  September 2003 - April 2009
Lehman Brothers  January 2002 - August 2003
Hoak Breedlove Wesneski & Co   2000 - 2001
USAA   1999 - 1999
United States Air Force  1995 - 1999

Skills
Portfolio Management, Valuation, Financial Modeling, Equities, Hedge Funds, Asset Managment, Investments

Education
The University of Texas at San Antonio   1997 — 1999
M.S., Finance

United States Air Force Academy   1991 — 1995
B.S., Management

Steven Drawert Steven Drawert San Antonio, Texas Area Details
Steven Drawert's USAA Experience November 2012 - Present
Job Director, Enterprise Strategy at USAA
Industry Insurance
Experience
USAA   November 2012 - Present
USAA   January 2010 - November 2012
USAA   December 2008 - January 2010
USAA   May 2008 - December 2008
USAA   April 2007 - May 2008
USAA   May 2001 - April 2007
Infinity Insurance  November 1995 - May 2001

Skills
Underwriting, Property & Casualty..., Insurance, Pricing, Risk Management, Process Improvement, Analytics, Product Management, Business Analysis, Market Research, Product Development, Telematics, Project Management, Enterprise Software, Strategic Planning, Competitive Analysis, Portfolio Management, Cross-functional Team...

Education
The University of Texas at San Antonio   2002 — 2004
MBA, Business Administration and Management, General

The University of Texas at San Antonio   1989 — 1992
BBA, Marketing

Steven Heist Steven Heist San Antonio, Texas Area Details
Steven Heist's USAA Experience June 2014 - Present
Job I/T Technical Manager at USAA
Industry Financial Services
Experience
USAA   June 2014 - Present
United Services Automobile Association  November 2009 - June 2014
United Services Automobile Association  July 2007 - November 2009

Skills
Intrusion Detection, Security Architecture..., Network Security, Computer Security, Cisco Technologies, Switches, Security, Routers, Cisco Call Manager, TCP/IP, VoIP, System Administration, DHCP, Troubleshooting, Windows Server, IP, Network Architecture, Linux, Firewalls, Content Filtering, TACACS+, Computer Forensics, VPN, Vulnerability Assessment, Network Design, IDS, Disaster Recovery, Information Security, Cisco IOS, Information Security..., Vulnerability Management, IPS, Penetration Testing, Application Security, Vulnerability Scanning, Network Engineering, Security+, IPSec, Security Awareness, CCNA, Checkpoint, Security Audits, Incident Response, ArcSight

Education
University of Texas at San Antonio Graduate School   2009 — 2011
Master of Science, Information Technology; Infrastructure Assurance

The University of Texas at San Antonio   2005 — 2008
Bachelor of Business Administration (BBA), Infrastructure Assurance

United States Merchant Marine Academy   2002 — 2004
Not Completed., Logistics and Intermodal Transportation

Victor Schledt Victor Schledt Tampa/St. Petersburg, Florida Area Details
Victor Schledt's USAA Experience June 1988 - April 2012
Job Retired at Home
Industry Financial Services
Experience
Home  2012 - Present
USAA   June 1988 - April 2012
USAA   January 2003 - January 2012

Skills
MS Project, Project Management, Project Planning, Process Engineering, Contract Management, Process Improvement, Vendor Management, Construction, Engineering, Construction Management, Team Leadership, Infrastructure, Outsourcing, Strategic Planning, Program Management, Operations Management, Procurement, Management, Change Management, Budgets, Contract Negotiation, Leadership, Facilities Management

Education
The University of Texas at San Antonio   1985 — 1987
Business

University of Louisiana at Lafayette   1971 — 1976
MS, Civil Engineering

Stephanie Kidwell Stephanie Kidwell San Antonio, Texas Area Details
Stephanie Kidwell's USAA Experience August 2010 - Present
Job Software Developer I at USAA
Industry Computer Software
Experience
USAA   August 2010 - Present
Sierra Nevada Corp  April 2009 - September 2010
L-3 Communicaions   2004 - 2009

Skills
Java, Software Development, Software Engineering, XML, Java Enterprise Edition, JavaScript, Agile Methodologies, SQL, Linux, Eclipse, Object Oriented Design, Tomcat, Web Services, C++, Unix

Education
The University of Texas at San Antonio   2000 — 2004
BBA, Informaion Sytems

Steven Mills CPCU Steven Mills CPCU San Antonio, Texas Area Details
Steven Mills CPCU's USAA Experience September 2007 - Present
Job Business Applications Manager at USAA
Industry Insurance
Experience
USAA   September 2007 - Present
USAA   2005 - 2007
USAA   2004 - 2005
USAA   2001 - 2004
USAA   1998 - 2001
USAA   1997 - 1998
USAA   1989 - 1997
USAA   1986 - 1988
USAA   1984 - 1986

Education
The University of Texas at San Antonio   1979 — 1983
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.5

Stephanie Mota Stephanie Mota San Antonio, Texas Area Details
Stephanie Mota's USAA Experience June 2015 - Present
Job Proven Communications and Marketing Expertise
Industry Automotive
Experience
USAA   June 2015 - Present
Toyota  August 2012 - Present
Northside ISD  November 2007 - August 2012
USAA   March 2005 - October 2007
The University of Texas at San Antonio  March 2003 - March 2005
San Antonio Express-News  October 1998 - October 2000

Skills
Public Speaking, Social Media, Community Outreach, Leadership, Research, Public Relations, Event Planning, Sales, Process Improvement, Grant Writing, Scriptwriting, Marketing Strategy, Toyota Production System, Toyota Way, Lean Six Sigma, Media Relations, Editing, Video Production, Continuous Improvement, Strategic Communications, Federal Grants..., Web Content, Training, Press Releases, Newsletters

Education
The University of Texas at San Antonio   1998 — 2001
Bachelor of Arts (B.A.), Communication, General

Karen L. Smith Karen L. Smith Poquoson, Virginia Details
Karen L. Smith's USAA Experience March 1995 - August 1996
Job Elder Caregiver at Caregiving by Karen
Industry Hospital & Health Care
Experience
Caregiving by Karen   2008 - Present
Gateway  September 1996 - July 1998
USAA   March 1995 - August 1996

Skills
Microsoft Office, Healthcare

Education
Bethel High School

Thomas Nelson Community College
One class, English

Keren Herrera Keren Herrera San Antonio, Texas Area Details
Keren Herrera's USAA Experience 1996 - 2001
Job Clinical/Forensic Sales Specialist at Waters
Industry Hospital & Health Care
Experience
Waters  September 2013 - Present
Center for Disease Detection  September 2010 - August 2013
CEDRA Corporation  January 2010 - September 2010
Methodist Healthcare System  June 2006 - July 2009
USAA   1996 - 2001

Skills
Healthcare, Hospitals, Clinical Research, Research, Process Improvement, Clinical Trials, Microsoft Office, Microsoft Excel, Quality Assurance, PowerPoint, Strategic Planning, Customer Service, Microsoft Word, Laboratory, GCP, Laboratory Medicine, Hematology, Quality Control

Education
The University of Texas Health Science Center at San Antonio   2007 — 2009
Master's, Forensic Toxicology - CLS

The University of Texas Health Science Center at San Antonio   2004 — 2006
BS, Clinical Laboratory Science

Susan Stintsman Susan Stintsman United States Details
Susan Stintsman's USAA Experience February 2009 - Present
Job Executive Director Operations at USAA
Industry Financial Services
Experience
USAA   February 2009 - Present

Skills
Program Management, Leadership, Vendor Management, Outsourcing, Performance Management, Project Management, Business Analysis

Education
The University of Texas at San Antonio   1977 — 1979
BBA, accounting

Brenda Washington Brenda Washington Norfolk, Virginia Area Details
Brenda Washington's USAA Experience January 1993 - April 2004
Job Legal Assistant at Shapiro & Burson LLC
Industry Legal Services
Experience
Guzman Insurance Agency   January 2014 - February 2014
ServiceLink LoanCare Servicing  July 2012 - December 2013
Sutherland Global Services  September 2011 - July 2012
Shapiro, Brown and Alt   October 2006 - June 2010
Verizon Communications Inc  March 2006 - October 2006
ReQuire, LLC   November 2005 - March 2006
Imera Commercial and Land   July 2005 - November 2005
USAA   January 1993 - April 2004

Skills
•INS Designation, •Medical Terminology, •Personal Lines..., •Personal lines..., •Customer Service, Insurance, Microsoft Word, Microsoft Excel, Leadership, Microsoft Office, Team Building

Education
Tidewater Community College   2001 — 2012
Paralegal Studies and Health Information Management

University of Phoenix   2002 — 2003
Business Administration

Glendale Community College   2001 — 2002
Certificate, Real Estate Principles

ECPI College of Technology   1991 — 1992
Diploma, Office Technology

Trish Hernandez Trish Hernandez San Antonio, Texas Area Details
Trish Hernandez's USAA Experience November 2006 - July 2012
Job
Industry
Experience
DHI Mortgage  July 2012 - January 2014
USAA   November 2006 - July 2012

Education
The University of Texas at San Antonio   1999 — 2001
Interdisciplinary Studies, Youth and Human Services

Joseph Giovinozzo III Joseph Giovinozzo III Tampa/St. Petersburg, Florida Area Details
Joseph Giovinozzo III's USAA Experience January 2007 - Present
Job Senior Mortgage Closer at USAA
Industry Financial Services
Experience
USAA   January 2007 - Present

Skills
Mortgage Lending, Loans, Mortgage Banking, Refinance, Residential Mortgages, Digital Photography, Video Production, Photo Editor, Investments

Education
The Honor Academy

Tidewater Community College
Business Management (incomplete), Business Administration and Management, General, 3.4

Evette Little Evette Little Norfolk, Virginia Area Details
Evette Little's USAA Experience January 1990 - July 2001
Job Administrative Support Specialist III
Industry Executive Office
Experience
BAE Systems Norfolk Ship Repair  May 2006 - Present
Empowerments Theatre   July 2005 - February 2006
PASQUOTANK CORRECTIONAL INSTITUTION  June 2004 - March 2005
GLOBAL INNOVATION CONTRACTORS, LLP   March 2004 - June 2004
RIVER CITY, CDC   May 2003 - March 2004
Strickland and Jones, CPA, P.C.   September 2001 - July 2002
USAA   January 1990 - July 2001

Skills
Government Contracting, DoD, Program Management, Proposal Writing, Government, Earned Value Management, Microsoft Office, Administrative..., Security Clearance, Process Improvement, Administrative..., Access, PeopleSoft, Team Building, Training, Human Resources, Customer Service, Microsoft Excel, Leadership, Payroll, Nonprofits, Public Speaking

Education
Virginia Wesleyan College   2001 — 2003
Completed cousre work towards a Bachelor of Arts in Business Management

Tidewater Community College   1998 — 2001
Completed course work towards an Associate in Arts/Business Management

Kee Business College   1984 — 1984
Data Entry Certification

Terry Beere Ramirez Terry Beere Ramirez San Antonio, Texas Area Details
Terry Beere Ramirez's USAA Experience December 1984 - Present
Job Lead Research Consultant at USAA
Industry Financial Services
Experience
USAA   December 1984 - Present
USAA   February 1992 - February 1993

Skills
Market Research, Analysis, SAS, Data Analysis, Analytics, Statistics, Customer Insight, Customer Satisfaction..., Customer Retention

Education
The University of Texas at San Antonio   1979 — 1984
Bachelor's Degree, Business Management with a concentration in Marketing

University of the Incarnate Word
Master of Business Administration (M.B.A.)

Sherral Jones Sherral Jones Dallas/Fort Worth Area Details
Sherral Jones's USAA Experience March 2001 - September 2003
Job at
Industry Government Administration
Experience
U.S. Department of Veterans Affairs   May 2014 - Present
Department of Veterans Affairs  September 2009 - May 2014
Citi  2007 - 2008
USAA   March 2001 - September 2003
United States Air Force  January 1997 - January 2001

Skills
Leadership Development, Community Outreach, Coaching, Conflict Resolution, Deferred Compensation, Employee Relations, Human Resources, Leadership, Organizational..., Program Development, Public Speaking, Team Building, Training, Program Management, Customer Service, Management, Microsoft Office, Process Improvement

Education
The University of Texas Health Science Center at San Antonio   2003 — 2006
BS, Physical Therapy

ST. PHILLIPS COLLEGE   2000 — 2002
ASSOCIATES, KINESIOLOGY

Georgia Southern University   1989 — 1991

Steven Drennon Steven Drennon San Antonio, Texas Area Details
Steven Drennon's USAA Experience January 1996 - July 2015
Job Software Developer and Integrator at USAA
Industry Financial Services
Experience
Self Employed  2011 - Present
USAA   January 1996 - July 2015

Skills
ASP.NET, Agile Methodologies, C#, Customer Service, Java, JavaScript, Microsoft Excel, Microsoft SQL Server, Process Improvement, SDLC, SQL, SharePoint, Software Development, Software Project..., Web Services, XML

Education
The University of Texas at San Antonio   1994 — 1999
MBA, Management of Technology

Janet Ramos Cruz Janet Ramos Cruz San Antonio, Texas Area Details
Janet Ramos Cruz's USAA Experience November 2013 - Present
Job Underwriter
Industry Insurance
Experience
USAA   November 2013 - Present
Federal Occupational Health (FOH)   October 2012 - October 2013
Galen College of Nursing  May 2011 - October 2012
Kaplan College  2008 - 2011
Northside Independent School District  August 2006 - June 2009
Methodist Healthcare System  December 1995 - May 2006

Skills
Staff Development, Adult Education, Nursing, Medical/Surgical, Nursing Education

Education
The University of Texas Health Science Center at San Antonio   2010 — 2011
Master of Science in Nursing

The University of Texas Health Science Center at San Antonio   1994 — 1995
Bachelor of Science in Nursing

Terri Flageol Terri Flageol San Antonio, Texas Area Details
Terri Flageol's USAA Experience Compensation AdvisorUSAAMay 1997 - Present
Job Compensation Advisor at USAA
Industry Financial Services
Experience
USAA   Compensation AdvisorUSAAMay 1997 - Present

Skills
Succession Planning, Workforce Planning, Deferred Compensation, Benefits Administration, Incentive Programs, Vendor Management, Performance Management, Talent Management, Employee Benefits, Executive Pay

Education
The University of Texas at San Antonio   1994 — 2000
BBA, Human Resources

Jacqueline Sloan Jacqueline Sloan Virginia Beach, Virginia Details
Jacqueline Sloan's USAA Experience 2008 - 2009
Job Membership Services VFA, Organizer, Troop Leader at Girl Scout Council of Colonial Coast
Industry Nonprofit Organization Management
Experience
Girl Scout Council of Colonial Coast  March 2011 - June 2013
USAA   2008 - 2009
US Navy  June 1996 - June 2001

Skills
Outstanding Customer...

Education
University of Maryland University College   2005 — 2007
Bachelor of Science, Legal Studies

Tidewater Community College   2003 — 2005
Associates in Applied Science, Legal Assisting-General Practice

Tracy Colborn Tracy Colborn San Antonio, Texas Details
Tracy Colborn's USAA Experience March 2010 - Present
Job Financial Analyst at USAA
Industry Financial Services
Experience
USAA   March 2010 - Present

Skills
Financial Analysis, Investments, Retirement Planning, Series 63, Wealth Management, Asset Allocation, Portfolio Management, Investment Strategies, Bloomberg, Equities, Underwriting

Education
The University of Texas at San Antonio
Bachelor of Business Administration (B.B.A.), Accounting

Tammy Wong-Benson Tammy Wong-Benson Dallas, Texas Details
Tammy Wong-Benson's USAA Experience 2000 - 2002
Job Teacher at Temple Independent School Dist.
Industry Education Management
Experience
Temple Independent School Dist.   August 2009 - Present
Mary Lee Foundation  2007 - 2008
Roy Maas Youth alternatives  2005 - 2007
Borders Books and Music  2003 - 2005
USAA   2000 - 2002

Skills
Equality

Education
The University of Texas at San Antonio   1998 — 2005
Bachelor of Science (BS), Psychology

Cornerstone Christian School   1994 — 1998

Victoria Lahti Victoria Lahti San Antonio, Texas Details
Victoria Lahti's USAA Experience June 2009 - Present
Job Financial Analyst at USAA
Industry Financial Services
Experience
USAA   June 2009 - Present

Skills
Financial Modeling, Risk Management

Education
The University of Texas at San Antonio   2009 — 2011
Master of Business Administration (M.B.A.), Accounting

The University of Texas at San Antonio   2005 — 2009
Bachelor of Business Administration (B.B.A.), Accounting

Wan-Hong Wu Wan-Hong Wu Houston, Texas Area Details
Wan-Hong Wu's USAA Experience May 2012 - August 2012
Job Setup Configuration Specialist at Aon Hewitt
Industry Information Technology and Services
Experience
Aon Hewitt  January 2015 - Present
Alert Logic  November 2013 - December 2014
McNay Art Museum  November 2012 - November 2012
USAA   May 2012 - August 2012
Local Financial Company   January 2012 - May 2012
UTHSCSA  December 2007 - October 2008
Institute for Drug Development/CTRC   January 2005 - September 2007

Skills
Malware detection, Incident response, Security risk analysis, Password cracking, Intrusion detection..., Network scanning &..., Data encryption, SQL, Linux, Windows 7, Windows Vista, Windows XP, Encryption, Troubleshooting, Malware Analysis, IDS, IT Service Management

Education
The University of Texas at San Antonio   2011 — 2012
Master of Science (M.S.), Information Technology Infrastructure Assurance, 4.0

The University of Texas Health Science Center at San Antonio
Doctor of Philosophy (Ph.D.), Pharmacology

The University of Texas at San Antonio
Master of Science (M.S.), Biotechnology

University of Michigan
Bachelor of Science (B.S.), Microbiology

Tracy Tijerina Tracy Tijerina San Antonio, Texas Details
Tracy Tijerina's USAA Experience January 2014 - August 2014
Job Middle School ESL / ELAR
Industry Education Management
Experience
South San ISD  August 2014 - Present
San Antonio Dusty Paws   2013 - Present
USAA   January 2014 - August 2014
Pearson North America  August 2013 - December 2013
Pearson North America  March 2013 - April 2013
Ground Town   October 2012 - January 2013
The University of Texas at San Antonio  January 2011 - July 2012
Best Buy  August 2010 - March 2011
The Princeton Review  March 2009 - June 2010
The University of Texas - Pan American  December 2007 - January 2009

Skills
Public Speaking, Research, Customer Service, Microsoft Office, Animal Welfare, Nonprofits, Dogs, Pets, PowerPoint, Teaching, Microsoft Word, Fundraising, Communication Skills, Editing

Education
The University of Texas at San Antonio   2010 — 2014
Master of Arts (MA), English

The University of Texas-Pan American   2006 — 2009
Bachelor of Arts (BA), English Language and Literature, General

Tracey Brothers Tracey Brothers San Antonio, Texas Details
Tracey Brothers's USAA Experience July 2015 - Present
Job Technical Architect at USAA
Industry Information Technology and Services
Experience
USAA   July 2015 - Present
USAA   August 2014 - July 2015
USAA   April 2007 - August 2014
USAA   December 2000 - April 2007
USAA   November 1998 - July 2000

Skills
Technical Project..., Unix Shell Scripting, Oracle PL/SQL..., System Conversion, Vendor Management, Microsoft SQL Server, Mainframe, WebSphere MQ, Datastage, Financial Services, Property & Casualty..., Salesforce.com, Software Quality..., Cross-functional Team..., Integration, Process Improvement, SDLC, Analysis, Business Analysis, Program Management, Requirements Analysis, Requirements Gathering, SQL, Software Project..., Enterprise Architecture, Software Development, IT Strategy

Education
University of the Incarnate Word   1996 — 2000
Master of Business Administration (MBA), Business Administration and Management, General

The University of Texas at San Antonio   1988 — 1994
Bachelor of Business Administration (BBA), Accounting

Sarita (Richardson) Vannoy Sarita (Richardson) Vannoy San Antonio, Texas Details
Sarita (Richardson) Vannoy's USAA Experience 2011 - 2012
Job RN Trauma/Neurosurgical ICU at MedTrust Staffing
Industry Hospital & Health Care
Experience
MedTrust Staffing  2015 - Present
University Health System  2013 - 2015
USAA   2011 - 2012
K Partners International   2009 - 2011

Skills
Critical Care, ICU, Healthcare, Nursing, Healthcare Management, Hospitals, Patient Safety, ACLS, BLS, Customer Service

Education
The University of Texas Health Science Center at San Antonio   2012 — 2013
Bachelor's Degree, Registered Nursing/Registered Nurse

University of Central Florida   2003 — 2007
Bachelor's Degree, Tourism and Travel Services Management

Timothy Gordon Timothy Gordon San Antonio, Texas Area Details
Timothy Gordon's USAA Experience January 2007 - Present
Job Timothy Gordon
Industry Information Technology and Services
Experience
USAA   January 2007 - Present

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Process Improvement, SQL, HTML, Outlook, Java, Windows, Oracle, Unix, MySQL, Programming, ETL, DB2, Hadoop, DataStage, Netezza, Microsoft SQL Server, Databases, JavaScript, Software Development, Control-M, Linux, Agile Methodologies, SharePoint, XML

Education
The University of Texas at San Antonio   2007 — 2009
Master of Business Administration (MBA), Management Information Systems, General

The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Management Information Systems, General

JoLynn Bumiller JoLynn Bumiller Seminole, Florida Details
JoLynn Bumiller's USAA Experience July 2002 - May 2007
Job Attorney | CPCU | Insurance Claims Professional | Litigation Claims Advisor | Bad Faith Claims Handler |
Industry Insurance
Experience
Kemper Corporation  January 2008 - November 2014
USAA   July 2002 - May 2007
Michael Maguire & Associates   November 1995 - June 2000
Wesierski & Zurek  February 1988 - November 1995

Skills
Property & Casualty..., Liability, Claims Management, Casualty Insurance, Legal Liability, Litigation Management, Claims Advisor, Insurance Policy..., Coverage Issues, Bad Faith Claims..., Claims Negotiator, Civil Trial Experience, Insurance Defense Trial..., Claim, Insurance, Liability Analysis

Education
Thomas Jefferson School of Law
Juris Doctorate, Law

University of Nevada-Las Vegas
Bachelor's degree, Criminal Justice

Crystal Pierce Crystal Pierce Chesapeake, Virginia Details
Crystal Pierce's USAA Experience August 2003 - April 2006
Job Customer Service at Capital One
Industry Financial Services
Experience
Capital One  July 2013 - Present
CMA CGM  April 2007 - January 2009
Allstate  April 2006 - March 2007
USAA   August 2003 - April 2006
American Funds  June 1997 - December 2002
Household Credit   November 1995 - March 1997
Central Fidelity Bank  April 1989 - December 1993

Skills
Customer Service, Microsoft Office, Microsoft Excel, Banking

Education
Virginia Wesleyan College   2000 — 2006
Bachelor of Arts (B.A.), Business Administration and Management, General

Tidewater Community College

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