USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
Liberty Machine Works January 2014 - Present
USAA 2013 - 2014
JPMorgan Chase 2012 - 2013
Skills
Building Relationships, Bilingual, Cross Selling, Business Relationship..., Oil & Gas Industry, Downhole Tools, CNC Machine, CNC Manufacturing, Oilfield, Customer Service, Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Sales, Social Media, Time Management
Education
The University of Texas at San Antonio 2008 — 2012
Bachelor's Degree, Public Relations, Advertising, and Applied Communication
Law Enforcement/Safety and Security April 2013 - Present
Securitas Security Services USA, Inc. November 2008 - August 2012
The Virginian Pilot Newspaper July 2010 - December 2011
USAA June 2006 - July 2008
Norfolk Naval Shipyard September 2001 - April 2006
Skills
Physical Security, Security Management, Security, Lost Prevention..., Loss Prevention, Risk Management, Investigations
Education
Tidewater Community College 2013 — 2015
Associates Administration of Justice, Criminal Justice/Law Enforcement Administration, 3.8 GPA
JPMorgan Chase March 2014 - Present
USAA May 2013 - March 2014
Boeing April 2011 - May 2013
New Breed Logistics February 2009 - June 2010
Skills
Corporate Fraud..., Compliance, Six Sigma, Logistics, Supply Chain, Forklift Operator, International &..., Warehouse Control, Accounting, Lean Fundamentals, Inventory Planning, Parts Ordering, Supply Ordering, Aerospace, Microsoft Applications, Inventory Accuracy, Distribution Center..., Hazardous Materials, Kanban, IATA, Microsoft Excel, Leadership, Risk Management, Public Speaking, Banking, Management, Sales, Process Improvement, Team Building, Financial Analysis
Education
The University of Texas at San Antonio 2009 — 2013
Bachelor of Business Administration (B.B.A.), Accounting, 3.51
Billings Central
USAA 2012 - Present
American Bank 1992 - 2007
Skills
Process Improvement, Team Building, Insurance, Leadership, Customer Service, Training, Benefits Administration, Logistics
Education
The University of Texas at San Antonio
USAA April 2015 - Present
USAA August 2013 - April 2015
Security Service Federal Credit Union 2011 - 2013
TSS August 2009 - November 2011
Wachovia, A Wells Fargo Company January 2007 - December 2008
World Savings, a Wells Fargo Company April 2005 - January 2007
World Savings, A Wells Fargo Company January 2003 - April 2005
World Savings September 1997 - January 2003
Skills
Call Center, Mortgage Lending, Problem Solving, Sales Presentations, Key Performance..., Product Development, Organizational..., Sales Management, Lead Generation, Internet Banking, Team Leadership, Loan Servicing, Loan Origination, Process Improvement, Management, Customer Retention, Sales, Performance Management, Call Centers, Underwriting, Coaching, Customer Satisfaction, Leadership, Loans, Team Building, Portfolio Management, Customer Service, Sales Operations, Strategy, Training, Banking, Strategic Planning, Leadership Development, Negotiation, Time Management, Executive Management, Marketing Strategy, Team Management, Start-ups, Customer Experience, Employee Engagement, Direct Sales, Finance, Operations Management, Mortgage Banking, Vendor Management
Education
Thomas Edison State College
Business Administration and Management, General
The Circle School June 2014 - Present
USAA October 2013 - Present
USAA August 2012 - Present
USAA May 2012 - August 2012
USAA May 2011 - October 2011
Macy's November 2008 - May 2011
Skills
Analytics, E-commerce, Web Analytics, Customer Acquisition, Online Advertising, Lead Generation, Digital Marketing, Google Adwords, Marketing Strategy, Marketing, Visual Merchandising, Creative Merchandising, Trend Forecasting, Trend Analysis, Leadership, Strategy, Social Media, Social Media Marketing, SEM, PPC
Education
The University of Texas at San Antonio 2012 — 2013
Master of Business Administration (MBA), Marketing/Marketing Management, General
Valero Energy Corporation June 2013 - Present
Valero Energy Corporation June 2013 - Present
USAA October 2012 - June 2013
USAA July 2000 - October 2012
USAA July 1996 - July 2000
Skills
Banking, Loans, Access, Management, Call Centers, Troubleshooting, Customer Service, Human Resources, Team Building, Finance, Team Leadership, Training, Accounting, SAP
Education
University of the Incarnate Word 2007 — 2009
Master of Business Administration (MBA), Business/Commerce, General
The University of Texas at San Antonio 2002 — 2005
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
USAA November 2009 - Present
Bank of America, MBOD November 2003 - January 2010
MCI Worldcom November 1995 - April 2002
Super Star Rent*A*Car March 1993 - November 1995
Skills
Strategic Planning, Leadership Development, Coaching, Training, Instructional Design, Human Resources, Management, Team Building, Budgets, Project Management, Change Management, Needs Analysis, Performance Improvement, Blended Learning, Performance Management
Education
University of Iowa - Henry B. Tippie College of Business 1981 — 1985
BBA, Training and Development
The University of Texas at San Antonio
MBA, Management Science
Goodwill Industries of San Antonio April 2011 - Present
USAA November 1998 - October 2010
Tek Systems January 1997 - November 1998
PCR (Personal Computer Rentals) April 1994 - June 1996
Skills
Servers, ITIL, Data Analysis, Network Administration, Troubleshooting, SharePoint, Technical Support, Analysis, Software Installation, Hardware, Access, Help Desk Support, System Administration, Networking, Telecommunications, Cisco Call Manager, Cisco Unity Voicemail, IP Phones, CCX, Symantec Endpoint..., Symantec Mail Security, Active Directory, Numara Track-It, WSUS, Microsoft SQL Server, Social Solutions ETO..., Business Objects, Computer Hardware, Process Improvement, ETO, Microsoft Exchange, Office 365, Blackberry Enterprise..., Asset Management, ETO Results, Airwatch, Integration, Vendor Management, Network Security, IT Management, Disaster Recovery, Windows XP, XP, System Deployment
Education
University of Phoenix 2003 — 2004
Business Adminstration
The University of Texas at San Antonio 1992 — 1993
Naval Nuclear Power Program 1989 — 1990
Nuclear Power
Boerne High School 1985 — 1989
Bexar County September 2012 - Present
Northside ISD - Adult & Community Education January 2004 - Present
The Computer & Math Tutor March 1995 - Present
USAA August 1998 - February 2004
SAIC June 1996 - August 1998
United States Marine Corps November 1987 - November 1991
Skills
Technical Training, SQL, Microsoft Office, Microsoft SQL Server, Web Development, Crystal Reports, Adobe Creative Suite, Graphic Design, Software Documentation, Social Media Marketing, Internet, Social Networking, Twitter, Visual Basic, Management, Adobe Captivate, SharePoint, Virtualization, Web Applications, User Interface Design, Project Management, Windows, Ebay Sales, Google Docs, QuickBooks, Curriculum Design, Database Design, Microsoft Excel, E-Learning, Mathematics, Photoshop, Teachers, Typography, Usability, User Acceptance Testing, Microsoft Word, Business, CSS, InDesign, Illustrator, Digital Marketing, Online Tutoring, academic tutoring, Academic Publishing, Publishing, Relational Databases, Captivate
Education
The University of Texas-Pan American 1992 — 1996
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Frost Bank July 2015 - Present
USAA March 2015 - Present
The University of Texas at San Antonio August 2013 - Present
The University of Texas at San Antonio December 2011 - August 2013
Persyn Engineering May 2009 - July 2009
Skills
Statistics, SAS Certified Base..., Mathematical Statistics, Applied Mathematics, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Data Analysis, Academic Tutoring, Mathematics, Community Outreach
Education
The University of Texas at San Antonio 2013 — 2015
Master of Applied Statistics, Applied Statistics
The University of Texas at San Antonio 2008 — 2012
Bachelor of Science (BS), Mathematics
USAA August 2013 - Present
Citigroup January 2011 - August 2013
Skills
Credit, Series 7, Process Improvement, Portfolio Management, Financial Services, Relationship Management, Banking, Risk Management, Retail Banking, Investments, Credit Cards, Capital Markets, Customer Service, Mutual Funds, AML, Fixed Income, Team Leadership, Credit Risk, Management, Vendor Management, Leadership, Wealth Management, Business Analysis, Strategic Planning, Financial Analysis, Project Management, Securities, Financial Risk, Loans, Financial Modeling, Equities
Education
The University of Texas at San Antonio 2010 — 2013
MBA, Project Management
The University of Texas at San Antonio 2006 — 2009
BA, Pscychology Minor in Bus Admin
USAA October 2010 - Present
USAA August 2004 - February 2009
United Services Automobile Association 2008 - January 2009
USAA 2000 - August 2006
Skills
Program Management, SDLC, SharePoint, Business Process..., Vendor Management, PMP, Process Improvement, PMO, Project Portfolio..., Change Management, Business Analysis, Requirements Gathering, Agile Methodologies, Strategic Planning, Workforce Planning, Performance Management, Business Transformation, Project Management, Project Delivery, Human Resources, Resource Management, Leadership, Business Process, Risk Management
Education
The University of Texas at San Antonio 1985 — 1990
Kohl's Department Stores August 2015 - Present
Kohl's Department Stores April 2014 - August 2015
Kohl's Department Stores March 2011 - April 2014
Kohl's Department Stores August 2010 - March 2011
USAA December 2009 - May 2010
USAA June 2007 - December 2009
Regal Entertainment Group July 2001 - June 2007
Regal Entertainment Group June 1999 - July 2001
Skills
Call Centers, Leadership, Customer Service, Team Leadership, Team Building, Customer Experience, Retail, Customer Satisfaction, Data Entry, Time Management, Microsoft Word, Coaching, Microsoft Office, Credit, Teamwork, PowerPoint, Outlook, Training, Management, Sales, Social Media, Microsoft Excel, Social Networking, Public Relations, Inventory Management, Project Management, Operations Management, Recruiting, Forecasting, Budgets, Risk Management, Data Analysis, Facebook, Call Center, Google Apps, Peer Development, Peer Relationships, Customer Advocacy, Value Based Selling, Google Sites, I3, Employee Training, New Hire Training, Editing, Facilitation
Education
University of Phoenix 2008 — 2010
Master of Business Administration, 3.79
The University of Texas at San Antonio 2000 — 2005
Bachelor of Business Administration, Marketing
Douglas MacArthur High School 1996 — 2000
PennyPop May 2015 - Present
Self-employed novelist September 2014 - Present
USAA March 2014 - September 2014
West Corporation September 2013 - March 2014
Jo-Ann Stores, LLC. September 2011 - September 2013
RAF Mildenhall Health And Wellness Center March 2008 - July 2009
RAF Mildenhall Library September 2006 - October 2007
Skills
Data Entry, Customer Service, Text Editing, Proficient Typing Skills, Communication Skills, Organized Multi-tasker, Microsoft Office, Proofreading, Creative Writer, Photoshop, Computer Proficiency, Learning Quickly, Energetic Self-Starter, Cash Register, Retail, Youth Ministry, Teaching, Teamwork, Reading Comprehension, Property & Casualty..., Communication, Creative Writing
Education
Thomas Edison State College 2010 — 2013
Bachelor of Arts (BA), English
Long & Foster Companies 2002 - 2004
GEICO 2002 - 2004
USAA September 1996 - June 1999
Skills
Insurance, Property & Casualty..., Underwriting, Commercial Insurance, Liability, Claim, General Insurance, Casualty, Legal Liability, Umbrella Insurance, Claims Management, Life Insurance, Workers Compensation, Commercial Lines, Health Insurance, Term Life Insurance, Customer Service, Disability Insurance, Professional Liability, Homeowners, Licensed Property &..., Brokers, Claims Resolution
Education
Yoga Alliance 2008 — 2008
Basic Hatha Yoga Teacher, Yoga Teacher Training/Yoga Therapy
Criminal Justice & Security Institute of Virginia 2002 — 2002
Private Investigator, Private Investigator
Bayside High School 1984 — 1986
Tidewater Community College, General Studies
Tidewater Community College
General Studies
Cornerstone OnDemand July 2015 - Present
Velocify August 2014 - June 2015
Velocify April 2013 - August 2014
Toyota Financial Services July 2012 - April 2013
Self-Employed August 2011 - July 2012
Reliant Energy August 2009 - August 2011
Luis J Reyes Sons & Inc August 2008 - May 2009
USAA March 2006 - November 2006
TST Communications September 2003 - February 2006
Skills
Credit, Analysis, Auditing, Account Reconciliation, Accounts Receivable, Accounts Payable, Management, Finance, Banking, Financial Statements, Strategy, Credit Risk, Business Intelligence, Financial Analysis, Microsoft Excel, Sales, Financial Modeling, Customer Service, Microsoft Office, CRM, Process Improvement, Leadership, Strategic Planning, PowerPoint, Project Management, Start-ups, Microsoft Word, Analytics, Billing Systems, SaaS, Accounting, Salesforce.com, Training, Account Management, Enterprise Software
Education
The University of Texas at San Antonio 2003 — 2008
Bachelor of Arts (B.A.), Finance, General
NAVAIR January 2012 - Present
Nuclear Security Services Corporation September 2006 - December 2011
USAA December 2010 - September 2011
USAA 2010 - 2010
Internal Revenue Service January 2009 - April 2009
US Army May 2000 - June 2006
Skills
Microsoft Office..., Native fluency in..., Held Government..., Military, Risk Management, Analysis, Microsoft Word, Access, Financial Analysis, Government, Process Improvement, Strategic Planning, Program Management, Team Leadership, Customer Service, DoD, Budgets, Government Contracting, Security Clearance, Security, Training
Education
The University of Texas at San Antonio 2009 — 2011
BBA, Finance and Accounting
Northwest Vista College 2007 — 2009
Associate of Arts, Business Administration
Aqua-Tots Swim Schools February 2013 - Present
Garden of Beaden Watches January 2012 - May 2013
USAA October 1998 - May 2008
Skills
Customer Service, Microsoft Word, Team Building, Microsoft Office, Microsoft Excel, Leadership, Negotiation, Event Planning, PowerPoint
Education
The University of Texas-Pan American 1995 — 1998
Bachelor's Degree, Computer Information Systems
USAA June 2014 - Present
USAA October 2012 - Present
Accenture May 2009 - October 2012
Wachovia, A Wells Fargo Company October 2004 - April 2009
Maxim Integrated Products November 2003 - October 2004
Philips Semiconductors February 1989 - September 2003
VLSI Technology 1989 - 2003
Skills
SDLC, SQL, Process Improvement, Testing, Visio, Business Analysis, SharePoint, Requirements Analysis, Quality Center, Quality Assurance, Microsoft SQL Server, Business Requirements, Requirements Gathering, Program Management, Test Automation
Education
The University of Texas at San Antonio
Fastenal May 2014 - Present
Fastenal October 2012 - April 2014
Crutchfield Corporation April 2011 - October 2012
USAA August 2008 - April 2011
Gateway Market July 2003 - August 2008
Skills
Microsoft Word, Customer Service, Strategic Planning, Retail, Training, PowerPoint, Sales, Leadership, Marketing, Microsoft Office, Customer Satisfaction, Customer Experience, Account Management, Microsoft Excel, Social Media, Sales Management, Sales Operations, Call Centers, Teamwork, Merchandising, New Business Development, Public Speaking, Social Media Marketing, Event Planning, Marketing Communications
Education
The University of Virginia's College at Wise 2007 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
USAA Sr Project ManagerUSAA1996 - 2012
Skills
Business Analysis, Business Process, Business Process..., Change Management, IT Management, PMO, PMP, Process Engineering, Program Management, Project Management, Process Improvement, Project Portfolio..., Requirements Gathering, SDLC, Six Sigma, Vendor Management, Software Project...
Education
The University of Texas at San Antonio
Pungoverse Productions May 2007 - Present
Canon ITS November 2013 - Present
Apple November 2011 - October 2013
USAA March 2008 - October 2008
American Funds August 2005 - June 2007
Coleman & Associates May 2001 - August 2005
Coleman & Associates March 1999 - May 2001
NationsBank April 1998 - March 1999
NationsBank June 1995 - April 1998
NationsBank January 1993 - June 1995
Skills
Customer Service, Microsoft Office, Social Media, Audio Engineering, Mac OS X, Creative Writing, Voice Over, Wordpress, OS X, WordPress, Outlook, Social Networking, Computer Hardware, Adobe Creative Suite, Microsoft Excel, Management, Call Centers, iPhone, Editing, Public Speaking, Sales, Mac, New Media, iLife, Advertising, SEO, Photography, Mac OS X Server, iOS, iPod, iPad, Event Planning, iWork, Keynote, Video Editing, Social Media Marketing, Blogging, Mac OS, Public Relations, Event Management, Microsoft Word, Web Design, Graphic Design, Networking, Online Marketing
Education
Tidewater Community College 1990 — 1991
A.A.S, Graphic Communications
First Colonial HS 1986 — 1988
Diploma
USAA April 2006 - Present
USAA 1998 - 2006
Skills
Workforce Planning, Deferred Compensation, Onboarding, Employee Benefits, Organizational Design, Executive Coaching, Leadership, Operations Management
Education
University of the Incarnate Word
Master of Arts (MA), Administration - Organizational Development
The University of Texas at San Antonio
Bachelor of Arts (B.A.), English Language and Literature, General
Brownsville Public Utilities Board December 2012 - Present
Pronto Insurance November 2011 - December 2012
ATI Enterprises September 2010 - August 2011
USAA June 2008 - June 2010
Skills
Public Relations, Public Speaking, Marketing, Insurance, Budgets, Strategic Planning, Coaching, Customer Service
Education
The University of Texas-Pan American 2004 — 2008
BA, Communications
State of Texas August 2013 - Present
State of Texas - DFPS February 2007 - August 2013
USAA November 2004 - February 2007
Bil Miller BBQ September 1989 - October 2004
Skills
Supervision, Counseling Psychology, Computers, Auto Claims, Property Claims, Doctoral student, Grading, Hands-on Training, Job Coaching, Case Managment, Training, Social Services, Staff Supervision, Career Counseling, Crisis Intervention, Motivational..., Psychotherapy, Group Therapy, Behavioral Health, Resume Writing, Psychology, Mental Health Counseling, Mental Health, Adolescents, Family Therapy, Program Development, Case Management, Child Development, Developmental..., Therapists
Education
Walden University 2011 — 2017
Doctor of Philosophy (Ph.D.), Human Services, General
Wayland Baptist University 2007 — 2010
Master of Arts (M.A.), Counseling Psychology
The University of Texas at San Antonio 2000 — 2006
Bachelor of Arts (B.A.), Psychology
Medtronic July 2012 - Present
Texas T Services October 2008 - Present
USAA February 2010 - July 2012
RE/MAX June 2005 - January 2009
Skills
Selling, Sales, Real Estate, Contract Negotiation, Market Analysis, Marketing, Salesforce.com, Referrals, Relocation, Negotiation, Property Management, Commercial Real Estate, Investments, Entrepreneurship, Small Business, Diabetes, Medical Sales, Insulin Pumps, Account Management, Customer Service, Microsoft Excel, Team Building
Education
University of the Incarnate Word 2011 — 2014
Master of Business Administration (M.B.A.)
The University of Texas at San Antonio 2001 — 2004
Bachelors of Business Administration (B.B.A.), Business Administration and Management, Minor in Finance
Cruise Planners-Spoil Me Rotten Travel September 2014 - Present
DinesmanCPA January 2005 - February 2015
BARSHOP JEWISH COMMUNITY CENTER January 2002 - June 2009
UNITED SERVCES AUTOMOBILE ASSOCIATION January 1999 - January 2002
USAA January 1999 - January 2000
UNITED SERVCES AUTOMOBILE ASSOCIATION January 1997 - January 1999
NEW MEXICO EAR January 1989 - January 1997
USAA January 1987 - January 1989
USAA January 1984 - January 1987
USAA January 1983 - January 1984
Skills
Financial Reporting, Accounting, QuickBooks, Tax, Tax Preparation, Internal Controls, Budgets, Financial Analysis, Risk Management, Small Business, Management, Process Improvement, CPA, Bookkeeping, Strategic Financial..., Finance, Auditing, Payroll, Income Tax, Managerial Finance, Forecasting, Sarbanes-Oxley Act, Insurance, Business Planning, Financial Accounting, Financial Modeling, Corporate Finance, Executive Management, GAAP, Customer Service, Marketing Strategy, Leadership
Education
The University of Texas at San Antonio 1977 — 1983
Bachelor of Business Administration, Accounting
Advanced Disposal April 2015 - Present
BoatUS February 2014 - April 2015
Florida Department of Financial Services November 2012 - February 2014
Farmers Insurance July 2006 - December 2011
USAA May 1998 - July 2006
Skills
Claims Management, Claims Investigations, Property & Casualty..., Marine Insurance, Liability Analysis, Personal Injury, Medical Billing, Typing, Social Media, Customer Service, Subrogation, Workers' Compensation..., Mediation, Arbitration
Education
Tidewater Community College 2000 — 2004
Associate of Science (AS), General Studies
USAA May 2015 - Present
USAA August 2013 - May 2015
Senior P&C Fulfillment Underwriter (USAA) August 2013 - May 2015
USAA April 2010 - May 2015
USAA December 2012 - June 2013
USAA April 2009 - April 2010
USAA February 2008 - April 2009
USAA August 2007 - February 2008
Treehouse Pediatric Center May 2001 - December 2005
Skills
Commercial Insurance, Underwriting, Property & Casualty..., General Insurance, Casualty, Liability, CPCU, Insurance, Claim, Financial Risk, Training, Leadership, Customer Service, Claims Management, Coaching, Subrogation, Claim Investigation, Risk Management, Claims Handling, Umbrella Insurance, Professional Liability, Claims Resolution, Financial Services, Call Centers, Enterprise Risk..., Process Improvement, Team Building, Property Claims, Mentoring, Team Leadership, Executive Management, Casualty Insurance, Analysis, Organizational...
Education
CPCU 2013 — 2015
Our Lady of the Lake University 2010 — 2012
MSOL- Master of Science in Organizational Leadership, Organizational Leadership
The University of Texas at San Antonio 2008 — 2010
Master's degree, Justice Policy, 4.0
The University of Texas at San Antonio 2001 — 2005
Bachelor of Applied Science (BASc), Criminal Justice/Police Science, 4.0
Leading Edge (Monticello Wealth Management at Jefferson Bank) August 2015 - Present
Caregiver to terminally ill father June 2014 - April 2015
USAA July 2012 - January 2014
Aftermarket Auto Parts Alliance January 2000 - November 2011
Prism January 1999 - July 1999
Pear Apple County Fair January 1993 - January 1994
American Diabetes Association January 1990 - January 1992
Skills
Small Business, Marketing, Executive Management, New Business Development, Marketing Strategy, Team Building, Event Management, Project Planning, Strategic Planning, Customer Service, Sales Management, Marketing Communications, Training, Management, Public Relations, Email Marketing, CRM, Event Planning, Account Management
Education
The University of Texas at San Antonio 1994 — 1997
BA, Humanities
Greenberg Traurig, LLP September 2014 - Present
Insurance and Trust December 2013 - August 2014
USAA September 2009 - May 2012
USAA November 2006 - September 2009
Smith & Nephew August 2005 - December 2005
Education
Thomas M. Cooley Law School 2012 — 2015
Doctor of Law (J.D.), Law, Magna cum laude
University of South Florida 2008 — 2010
MBA, Finance, International Business, Management
University of South Florida 2001 — 2005
BA, Criminology
Susman Godfrey LLP June 2015 - Present
United States Bankruptcy Court, Western District of Texas January 2015 - May 2015
Karnes Pro-Bono Project - Akin Gump, UT Law and Raices October 2014 - May 2015
USAA July 2014 - August 2014
United States District Court for the Southern District of Texas July 2013 - August 2013
Women's Global Conenction September 2008 - July 2011
Skills
Westlaw, Civil Litigation, Legal Writing, Litigation, Legal Research, Trials, Lexis, Criminal Law, Mediation
Education
The University of Texas School of Law 2013 — 2015
Juris Doctor, with Honors
Trinity University 2009 — 2012
Bachelor of Arts (BA), Political Science and Government
Medtronic July 2015 - Present
Laureate Education Inc. July 2011 - July 2015
USAA January 2009 - July 2010
Frost & Sullivan May 2008 - November 2008
UPS July 2006 - May 2008
Skills
Account Management, Inside Sales, Lead Generation, Customer Service, B2B, B2C, Sales Pipeline..., Consultative Selling, Business Development, Marketing, Higher Education, Salesforce.com, Social Media, Customer Satisfaction, Cold Calling, Email Marketing, Budgets, Management, CRM, Business Planning, Sales, Program Management
Education
University of the Incarnate Word 2013 — 2015
Master of Business Administration (MBA), MBA
The University of Texas-Pan American
Bachelors of Business Administration, Marketing
Blackhawk Network June 2015 - Present
TTS, LLC 2006 - March 2015
Systemware Testing Solutions 2005 - 2006
EMC Mortgage 2004 - 2005
RIA 2004 - 2004
Compuware 2000 - 2004
TXU 2000 - 2002
Jana Inc. January 1998 - December 1999
USAA 1995 - 1997
eMed Technologies 1991 - 1993
Skills
Access, Sybase, Logistics, Process Improvement, Transportation, SDLC, Supply Chain, MSMQ, SOA, Agile Methodologies, Software Development, Freight, Transportation..., 3PL, Supply Chain Management, Warehouse Management, Container, Shipping, Logistics Management, Supply Chain..., International Logistics, Operations Management, Pricing, Warehousing, Management, Business Analysis, SQL, Program Management, Vendor Management, Integration, Software Documentation
Education
The University of Texas at San Antonio 1991 — 1993
Bachelor of Arts, History
USAA Accounting AdministratorKen Batchelor CadillacJuly 2013 - July 2014
PETCO Animal Supplies, Inc. June 2012 - July 2013
Education
The University of Texas at San Antonio 2011 — 2015
Bachelor's degree, Accounting
University of the Incarnate Word 2008 — 2010
Graphic Design
USAA August 2012 - Present
Skills
Internal Communications, Press Releases, Data Analysis, Strategic Communications, Customer Experience, Strategic Planning, Marketing Communications, Social Media, Marketing Strategy, Strategy, Market Research, Leadership, Social Media Marketing, Training, Direct Marketing, Program Management, Marketing, Public Speaking, Corporate Communications, Event Planning, Public Relations, Advertising, Team Building, Project Management, Team Leadership, Management, Analysis, Time Management, Coaching, Customer Service, CRM, Business Development, Account Management, Social Networking, Lead Generation, B2B, Business Strategy, Online Marketing, Change Management, New Business Development, Marketing Management, Email Marketing, Management Consulting, Market Planning, Market Analysis, Salesforce.com, Brand Development, Entrepreneurship, Sales, Leadership Development
Education
The University of Texas-Pan American 2004 — 2008
Bachelor of Business Administration (B.B.A.)
Life Time Athletic Kids Activities Department HeadLife Time Fitness at the RimFebruary 2012 - February 2014
Life Time Fitness 2012 - 2014
Concordia Lutheran Child Care Center 2007 - 2010
Six Flags, Fiesta Texas 2003 - 2007
USAA 1999 - 2002
Skills
Public Speaking, Teaching, Coaching, Fitness, Wellness, Microsoft Office, Customer Service, Event Planning, Social Media, Team Building, Leadership, Marketing
Education
The University of Texas at San Antonio
Newmont Mining Corporation August 2015 - Present
Halliburton August 2012 - March 2015
USAA January 2011 - March 2012
ERP Staffing Solutions for CapGemini Inc. August 2010 - September 2010
Siemens ITS June 2006 - May 2010
City of Glendale AZ November 2005 - May 2006
Skills
Managerial Finance, Risk Management, Financial Analysis, Corporate Governance, Sarbanes-Oxley Act, Financial Reporting, Windows, Technical Support, Project Management, Software, IT Service Management, ITIL, Management, Networking, Hardware, Team Leadership, Analysis, Integration, Sales, Consulting, Troubleshooting, Training, Project Planning, Information Technology
Education
Thunderbird School of Global Management 1992 — 1993
MBA, Management
University of Wyoming 1987 — 1991
BA, Economics
TEKsystems May 2015 - Present
Matrix Resources April 2012 - May 2015
Freescale Semiconductor November 2005 - October 2011
Freescale Semiconductor November 2004 - November 2005
Motorola July 2003 - January 2004
Motorola January 2000 - July 2003
Motorola July 1999 - January 2000
USAA November 1998 - June 1999
Sony Electronics June 1991 - October 1998
San Antonio Federal Credit Union June 1987 - June 1991
Skills
Software Development, Business Analysis, Project Management, Requirements Analysis, Data Warehousing, Business Intelligence, Agile Methodologies, Data Analysis, SDLC, Cross-functional Team..., Software Project..., IT Management, Integration, ETL, SQL, Requirements Gathering, IT Service Management, Product Management, Databases, Management, Oracle, Enterprise Software, Scrum, Team Building, Leadership, Reporting & Analysis, Analysis, Perl
Education
The University of Texas at San Antonio 1982 — 1987
BA, Accounting/Information Systems
State Farm June 2013 - Present
GEICO October 2007 - June 2013
USAA September 2004 - October 2007
Skills
Insurance, Property & Casualty..., Life Insurance, General Insurance, Liability, Commercial Insurance, Term Life Insurance, Umbrella Insurance, Health Insurance, Underwriting, Customer Service, Tech-savvy, Office Administration
Education
Tidewater Community College
Unfinished, Business Administration and Management, General
USAA April 2014 - Present
USAA August 2011 - Present
USAA August 2010 - August 2011
Parsons June 2008 - August 2010
US Navy April 2005 - June 2008
US Navy May 2003 - April 2005
Skills
Military, Leadership, Project Management, Product Management, Program Management, Team Leadership, Product Marketing, Engineering Management, Security Clearance, Cross-functional Team..., Process Improvement, Engineering, DoD, Navy, Risk Management, Project Planning, Operational Planning, Defense, Construction, Mobile Devices, Government, Command, Nuclear, Mortgage Lending, Mortgage Banking, Marketing Strategy, Real Estate Transactions, User Experience
Education
United States Naval Academy 1999 — 2003
B.S., Quantitative Economics
The University of Texas at San Antonio 2009 — 2011
M.B.A, Executive MBA
USAA July 1986 - Present
Best Products May 1984 - June 1986
Skills
Microsoft Excel, Outlook, Administrative..., Customer Service, Visio, Microsoft Office, PowerPoint, Microsoft Word, Spreadsheets, Process Improvement, SharePoint, Event Planning, Time Management, Administration, Photoshop, Social Media
Education
The University of Texas at San Antonio 1984 — 1986
USAA March 2014 - Present
USAA June 2005 - Present
USAA 2004 - 2005
USAA 2001 - 2004
USAA 1998 - 2001
Citi 1994 - 1998
Skills
Workforce Planning, Succession Planning, Performance Management, Strategic Planning, Executive Coaching, Management, Employee Relations, Change Management, Leadership Development, Talent Management, Employee Engagement, Personnel Management, Process Improvement, Employee Benefits, Human Resources, Organizational Design, Business Process..., Executive Management, Training, Strategy, Program Management, Coaching, Cross-functional Team...
Education
The University of Texas at San Antonio
BA, Psychology; Minor:Spanish
USAA November 2012 - Present
" " April 2010 - Present
Centex Homes September 2003 - January 2009
Dell Computer 2000 - 2001
Education
The University of Texas at San Antonio
BBA, Marketing / Management
PMP Certification 2013 — 2013
ADP 2014 - Present
Humana 2003 - 2014
Humana 2002 - 2003
Navisite 2000 - 2002
USAA 1998 - 2000
USAA 1995 - 1998
USAA 1992 - 1995
Skills
Process Improvement, Business Process..., CRM, Business Analysis, Leadership, Strategy, Call Centers, Budgets, Program Management, Operations Management, Vendor Management, Management, Project Planning, Account Management, Analysis, Forecasting, Call Center, Workforce Management, Leadership Development, Cross-functional Team..., Consulting, Insurance, Strategic Planning, Project Management, Business Intelligence, Business Strategy, Customer Experience, Data Analysis, Business Development, Management Consulting, Performance Management, Change Management, Team Building, Customer Service, SDLC, Business Process, Competitive Analysis, Executive Management, Strategic Leadership, Team Leadership
Education
The University of Texas at San Antonio 1989 — 1993
BBA, Management Science
USAA September 2007 - Present
USAA January 2007 - September 2007
USAA January 2006 - January 2007
USAA September 2004 - January 2006
USAA November 2001 - September 2004
USAA November 1998 - November 2001
USAA January 1997 - November 1998
Skills
Agile, Business Strategy, Business Rules..., Business Driven..., Program & Project..., Business Intelligence, Call Center, Mentoring, Business Process..., Cross Functional Team..., Strategic Planning, Change Management, Leadership Development, Third Party Management, Operations & Staff..., Performance Management, Coaching & Mentoring, Six Sigma, Advisory Boards, Digital Design, Program Management, Cross-functional Team..., Management, Business Analysis, Team Leadership, Project Management, Agile Methodologies
Education
The University of Texas at San Antonio 1979 — 1983
BBA, Business Management
USAA January 2005 - Present
Citicorp Investment Services July 1997 - January 2005
Skills
Asset Allocation, Banking, Customer Service, Financial Planning, Insurance, Investments, Management, Mutual Funds, Retirement Planning, Risk Management, Series 7, Training, Wealth Management, Finance, Financial Services, Retirement
Education
The University of Texas at San Antonio 1997 — 1999
General Business
Suncoast Hospice January 2011 - Present
BayCare Health System January 2009 - August 2011
USAA June 1997 - April 2003
Surgi-Med International January 1995 - December 1997
Critical Care Products May 1993 - December 1995
Skills
Nursing, BLS, Healthcare, Healthcare Management, Hospitals
Education
Hillsborough Community College 2006 — 2008
Associate of Science (A.S.), Registered Nursing/Registered Nurse
The University of Texas at San Antonio 1988 — 1993
BS, Biology
Aloft Leawood - Presidian 2007 - Present
Presidian Companies 1989 - Present
USAA February 1984 - June 1989
Arthur Andersen & C0 February 1974 - February 1984
Arthur Andersen 1973 - 1984
Skills
Hospitality, Hotels, Resorts, Hospitality Industry, Hotel Management, Hospitality Management, Budgets, Real Estate Development, Management, Strategic Planning, Location Intelligence, Real Estate, Public Relations, Financial Analysis, Property Management, Project Management, Accounting, Customer Service, Real Estate Economics, Disposition, Brokerage, Due Diligence, Restaurants, Marketing
Education
The University of Texas School of Law 1971 — 1973
JD, Business/Tax
Washington and Lee University 1967 — 1971
BA, Commerce
Firstmark Credit Union February 2009 - Present
Wachovia/World Savings 2004 - 2008
USAA 2002 - 2006
Skills
Risk Management, Banking, Credit, Loans, Mortgage Lending, Underwriting, Financial Risk, Process Improvement, Financial Analysis, Financial Services, Vendor Management, Investments, Team Building, Leadership, Credit Analysis, Management
Education
The University of Texas at San Antonio 2004 — 2008
BBA, Finance
Ramstein High School 1986 — 1988
Diploma, High school
USAA December 2014 - Present
USAA September 2013 - December 2014
USAA March 2013 - September 2013
USAA March 2011 - February 2013
USAA June 2010 - March 2011
YRC, Inc July 1989 - June 2010
Education
Thunderbird School of Global Management 1995 — 1996
Master of International Management
Wells Fargo Home Mortgage September 2009 - Present
Pearson April 2009 - September 2009
CPS Energy July 2006 - March 2009
USAA 1983 - 2006
Skills
SDLC, PMO, Program Management, Project Portfolio..., Project Management, Resource Management, Vendor Management, Management, Process Improvement, Project Planning, PMP, Portfolio Management, Visio, Cross-functional Team..., Risk Management, Software Project..., MS Project, Leadership, Business Process..., Change Management, Business Analysis, Requirements Analysis, Business Process, Disaster Recovery, Governance, Business Intelligence, Software Development, Six Sigma, SharePoint, Requirements Gathering, Integration, IT Service Management, Process Engineering, IT Strategy, IT Management, Project Delivery, ITIL, Business Requirements, Agile Project Management, Business Transformation, Enterprise Architecture, Outsourcing
Education
The University of Texas at San Antonio
BBA, Managment/Business Management
Unitrin Direct January 2008 - Present
Unitrin Direct Auto and Home Insurance 2008 - Present
USAA August 2002 - May 2007
State Farm Insurance November 1995 - June 2000
Education
Thomas Jefferson School of Law 1983 — 1986
USAA March 2014 - Present
Valley International Cold Storage September 2008 - February 2011
Valley International Cold Storage, Inc. January 2001 - September 2008
Skills
Employee Relations, Performance Management, Human Resources, Onboarding
Education
The University of Texas-Pan American
Stella & Dot August 2014 - Present
Life Time Fitness December 2005 - Present
USAA 2000 - 2004
Ernst & Young 1995 - 1997
Skills
Public Speaking, Fitness, Fitness Training, Strength Training, Wellness, Operant Conditioning, Yoga
Education
The University of Texas at San Antonio 1992 — 1994
BS, Accounting
Esri September 1997 - Present
USAA January 1987 - August 1993
Skills
GIS, ArcGIS, Geography, Data Management, Databases, Data Analysis, ESRI, Project Management, Analysis, Data Collection, Microsoft Office, Project Planning, Geomatics, Spatial Analysis, Proposal Writing, Cartography, GPS
Education
The University of Texas at San Antonio
Rackspace Hosting November 2010 - Present
Rackspace Hosting 2006 - October 2010
Liberty Mutual January 2005 - December 2006
USAA January 1999 - December 2005
Skills
Strategic Alliances, Lead Generation, Forecasting, Marketing, MS SQL, SharePoint, Influencing without..., Organizational..., Business Planning and..., International Business, Process Engineering, Business Process..., Vendor Procurement, Indirect Sales Channels, Project Management, ITIL, Enterprise Software, Solution Selling, Cloud Computing, Team Leadership, Cross-functional Team..., Procurement, Sales, Microsoft SQL Server, SaaS, Strategy, Business Planning, Channel Partners, Strategic Partnerships, Management, CRM, Managed Hosting, Business Process, Managed Services, Direct Sales, Professional Services, Sales Process, Channel Sales, Go-to-market Strategy, Sales Enablement, Demand Generation, Selling, Data Center, Business Alliances, Partner Management, Storage, PaaS, Co-location, Sales Operations
Education
The University of Texas at San Antonio 1996 — 2000
Bachelor of Science (BS), Psychology
USAA March 2014 - Present
USAA July 1999 - Present
Skills
Information Architecture, User Experience, Usability, Web Design, Strategy, CRM, User Interface, Enterprise Software, Leadership, Team Leadership, SharePoint
Education
The University of Texas Health Science Center at San Antonio 1996 — 1999
BA, Occupational Therapy
BP Capital Fund Advisors April 2010 - Present
SteelPath Capital Management and SteelPath Fund Advisors June 2009 - March 2010
RBC Capital Markets September 2003 - April 2009
Lehman Brothers January 2002 - August 2003
Hoak Breedlove Wesneski & Co 2000 - 2001
USAA 1999 - 1999
United States Air Force 1995 - 1999
Skills
Portfolio Management, Valuation, Financial Modeling, Equities, Hedge Funds, Asset Managment, Investments
Education
The University of Texas at San Antonio 1997 — 1999
M.S., Finance
United States Air Force Academy 1991 — 1995
B.S., Management
USAA November 2012 - Present
USAA January 2010 - November 2012
USAA December 2008 - January 2010
USAA May 2008 - December 2008
USAA April 2007 - May 2008
USAA May 2001 - April 2007
Infinity Insurance November 1995 - May 2001
Skills
Underwriting, Property & Casualty..., Insurance, Pricing, Risk Management, Process Improvement, Analytics, Product Management, Business Analysis, Market Research, Product Development, Telematics, Project Management, Enterprise Software, Strategic Planning, Competitive Analysis, Portfolio Management, Cross-functional Team...
Education
The University of Texas at San Antonio 2002 — 2004
MBA, Business Administration and Management, General
The University of Texas at San Antonio 1989 — 1992
BBA, Marketing
USAA June 2014 - Present
United Services Automobile Association November 2009 - June 2014
United Services Automobile Association July 2007 - November 2009
Skills
Intrusion Detection, Security Architecture..., Network Security, Computer Security, Cisco Technologies, Switches, Security, Routers, Cisco Call Manager, TCP/IP, VoIP, System Administration, DHCP, Troubleshooting, Windows Server, IP, Network Architecture, Linux, Firewalls, Content Filtering, TACACS+, Computer Forensics, VPN, Vulnerability Assessment, Network Design, IDS, Disaster Recovery, Information Security, Cisco IOS, Information Security..., Vulnerability Management, IPS, Penetration Testing, Application Security, Vulnerability Scanning, Network Engineering, Security+, IPSec, Security Awareness, CCNA, Checkpoint, Security Audits, Incident Response, ArcSight
Education
University of Texas at San Antonio Graduate School 2009 — 2011
Master of Science, Information Technology; Infrastructure Assurance
The University of Texas at San Antonio 2005 — 2008
Bachelor of Business Administration (BBA), Infrastructure Assurance
United States Merchant Marine Academy 2002 — 2004
Not Completed., Logistics and Intermodal Transportation
Home 2012 - Present
USAA June 1988 - April 2012
USAA January 2003 - January 2012
Skills
MS Project, Project Management, Project Planning, Process Engineering, Contract Management, Process Improvement, Vendor Management, Construction, Engineering, Construction Management, Team Leadership, Infrastructure, Outsourcing, Strategic Planning, Program Management, Operations Management, Procurement, Management, Change Management, Budgets, Contract Negotiation, Leadership, Facilities Management
Education
The University of Texas at San Antonio 1985 — 1987
Business
University of Louisiana at Lafayette 1971 — 1976
MS, Civil Engineering
USAA August 2010 - Present
Sierra Nevada Corp April 2009 - September 2010
L-3 Communicaions 2004 - 2009
Skills
Java, Software Development, Software Engineering, XML, Java Enterprise Edition, JavaScript, Agile Methodologies, SQL, Linux, Eclipse, Object Oriented Design, Tomcat, Web Services, C++, Unix
Education
The University of Texas at San Antonio 2000 — 2004
BBA, Informaion Sytems
USAA September 2007 - Present
USAA 2005 - 2007
USAA 2004 - 2005
USAA 2001 - 2004
USAA 1998 - 2001
USAA 1997 - 1998
USAA 1989 - 1997
USAA 1986 - 1988
USAA 1984 - 1986
Education
The University of Texas at San Antonio 1979 — 1983
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.5
USAA June 2015 - Present
Toyota August 2012 - Present
Northside ISD November 2007 - August 2012
USAA March 2005 - October 2007
The University of Texas at San Antonio March 2003 - March 2005
San Antonio Express-News October 1998 - October 2000
Skills
Public Speaking, Social Media, Community Outreach, Leadership, Research, Public Relations, Event Planning, Sales, Process Improvement, Grant Writing, Scriptwriting, Marketing Strategy, Toyota Production System, Toyota Way, Lean Six Sigma, Media Relations, Editing, Video Production, Continuous Improvement, Strategic Communications, Federal Grants..., Web Content, Training, Press Releases, Newsletters
Education
The University of Texas at San Antonio 1998 — 2001
Bachelor of Arts (B.A.), Communication, General
Caregiving by Karen 2008 - Present
Gateway September 1996 - July 1998
USAA March 1995 - August 1996
Skills
Microsoft Office, Healthcare
Education
Bethel High School
Thomas Nelson Community College
One class, English
Waters September 2013 - Present
Center for Disease Detection September 2010 - August 2013
CEDRA Corporation January 2010 - September 2010
Methodist Healthcare System June 2006 - July 2009
USAA 1996 - 2001
Skills
Healthcare, Hospitals, Clinical Research, Research, Process Improvement, Clinical Trials, Microsoft Office, Microsoft Excel, Quality Assurance, PowerPoint, Strategic Planning, Customer Service, Microsoft Word, Laboratory, GCP, Laboratory Medicine, Hematology, Quality Control
Education
The University of Texas Health Science Center at San Antonio 2007 — 2009
Master's, Forensic Toxicology - CLS
The University of Texas Health Science Center at San Antonio 2004 — 2006
BS, Clinical Laboratory Science
USAA February 2009 - Present
Skills
Program Management, Leadership, Vendor Management, Outsourcing, Performance Management, Project Management, Business Analysis
Education
The University of Texas at San Antonio 1977 — 1979
BBA, accounting
Guzman Insurance Agency January 2014 - February 2014
ServiceLink LoanCare Servicing July 2012 - December 2013
Sutherland Global Services September 2011 - July 2012
Shapiro, Brown and Alt October 2006 - June 2010
Verizon Communications Inc March 2006 - October 2006
ReQuire, LLC November 2005 - March 2006
Imera Commercial and Land July 2005 - November 2005
USAA January 1993 - April 2004
Skills
•INS Designation, •Medical Terminology, •Personal Lines..., •Personal lines..., •Customer Service, Insurance, Microsoft Word, Microsoft Excel, Leadership, Microsoft Office, Team Building
Education
Tidewater Community College 2001 — 2012
Paralegal Studies and Health Information Management
University of Phoenix 2002 — 2003
Business Administration
Glendale Community College 2001 — 2002
Certificate, Real Estate Principles
ECPI College of Technology 1991 — 1992
Diploma, Office Technology
DHI Mortgage July 2012 - January 2014
USAA November 2006 - July 2012
Education
The University of Texas at San Antonio 1999 — 2001
Interdisciplinary Studies, Youth and Human Services
USAA January 2007 - Present
Skills
Mortgage Lending, Loans, Mortgage Banking, Refinance, Residential Mortgages, Digital Photography, Video Production, Photo Editor, Investments
Education
The Honor Academy
Tidewater Community College
Business Management (incomplete), Business Administration and Management, General, 3.4
BAE Systems Norfolk Ship Repair May 2006 - Present
Empowerments Theatre July 2005 - February 2006
PASQUOTANK CORRECTIONAL INSTITUTION June 2004 - March 2005
GLOBAL INNOVATION CONTRACTORS, LLP March 2004 - June 2004
RIVER CITY, CDC May 2003 - March 2004
Strickland and Jones, CPA, P.C. September 2001 - July 2002
USAA January 1990 - July 2001
Skills
Government Contracting, DoD, Program Management, Proposal Writing, Government, Earned Value Management, Microsoft Office, Administrative..., Security Clearance, Process Improvement, Administrative..., Access, PeopleSoft, Team Building, Training, Human Resources, Customer Service, Microsoft Excel, Leadership, Payroll, Nonprofits, Public Speaking
Education
Virginia Wesleyan College 2001 — 2003
Completed cousre work towards a Bachelor of Arts in Business Management
Tidewater Community College 1998 — 2001
Completed course work towards an Associate in Arts/Business Management
Kee Business College 1984 — 1984
Data Entry Certification
USAA December 1984 - Present
USAA February 1992 - February 1993
Skills
Market Research, Analysis, SAS, Data Analysis, Analytics, Statistics, Customer Insight, Customer Satisfaction..., Customer Retention
Education
The University of Texas at San Antonio 1979 — 1984
Bachelor's Degree, Business Management with a concentration in Marketing
University of the Incarnate Word
Master of Business Administration (M.B.A.)
U.S. Department of Veterans Affairs May 2014 - Present
Department of Veterans Affairs September 2009 - May 2014
Citi 2007 - 2008
USAA March 2001 - September 2003
United States Air Force January 1997 - January 2001
Skills
Leadership Development, Community Outreach, Coaching, Conflict Resolution, Deferred Compensation, Employee Relations, Human Resources, Leadership, Organizational..., Program Development, Public Speaking, Team Building, Training, Program Management, Customer Service, Management, Microsoft Office, Process Improvement
Education
The University of Texas Health Science Center at San Antonio 2003 — 2006
BS, Physical Therapy
ST. PHILLIPS COLLEGE 2000 — 2002
ASSOCIATES, KINESIOLOGY
Georgia Southern University 1989 — 1991
Self Employed 2011 - Present
USAA January 1996 - July 2015
Skills
ASP.NET, Agile Methodologies, C#, Customer Service, Java, JavaScript, Microsoft Excel, Microsoft SQL Server, Process Improvement, SDLC, SQL, SharePoint, Software Development, Software Project..., Web Services, XML
Education
The University of Texas at San Antonio 1994 — 1999
MBA, Management of Technology
USAA November 2013 - Present
Federal Occupational Health (FOH) October 2012 - October 2013
Galen College of Nursing May 2011 - October 2012
Kaplan College 2008 - 2011
Northside Independent School District August 2006 - June 2009
Methodist Healthcare System December 1995 - May 2006
Skills
Staff Development, Adult Education, Nursing, Medical/Surgical, Nursing Education
Education
The University of Texas Health Science Center at San Antonio 2010 — 2011
Master of Science in Nursing
The University of Texas Health Science Center at San Antonio 1994 — 1995
Bachelor of Science in Nursing
USAA Compensation AdvisorUSAAMay 1997 - Present
Skills
Succession Planning, Workforce Planning, Deferred Compensation, Benefits Administration, Incentive Programs, Vendor Management, Performance Management, Talent Management, Employee Benefits, Executive Pay
Education
The University of Texas at San Antonio 1994 — 2000
BBA, Human Resources
Girl Scout Council of Colonial Coast March 2011 - June 2013
USAA 2008 - 2009
US Navy June 1996 - June 2001
Skills
Outstanding Customer...
Education
University of Maryland University College 2005 — 2007
Bachelor of Science, Legal Studies
Tidewater Community College 2003 — 2005
Associates in Applied Science, Legal Assisting-General Practice
USAA March 2010 - Present
Skills
Financial Analysis, Investments, Retirement Planning, Series 63, Wealth Management, Asset Allocation, Portfolio Management, Investment Strategies, Bloomberg, Equities, Underwriting
Education
The University of Texas at San Antonio
Bachelor of Business Administration (B.B.A.), Accounting
Temple Independent School Dist. August 2009 - Present
Mary Lee Foundation 2007 - 2008
Roy Maas Youth alternatives 2005 - 2007
Borders Books and Music 2003 - 2005
USAA 2000 - 2002
Skills
Equality
Education
The University of Texas at San Antonio 1998 — 2005
Bachelor of Science (BS), Psychology
Cornerstone Christian School 1994 — 1998
USAA June 2009 - Present
Skills
Financial Modeling, Risk Management
Education
The University of Texas at San Antonio 2009 — 2011
Master of Business Administration (M.B.A.), Accounting
The University of Texas at San Antonio 2005 — 2009
Bachelor of Business Administration (B.B.A.), Accounting
Aon Hewitt January 2015 - Present
Alert Logic November 2013 - December 2014
McNay Art Museum November 2012 - November 2012
USAA May 2012 - August 2012
Local Financial Company January 2012 - May 2012
UTHSCSA December 2007 - October 2008
Institute for Drug Development/CTRC January 2005 - September 2007
Skills
Malware detection, Incident response, Security risk analysis, Password cracking, Intrusion detection..., Network scanning &..., Data encryption, SQL, Linux, Windows 7, Windows Vista, Windows XP, Encryption, Troubleshooting, Malware Analysis, IDS, IT Service Management
Education
The University of Texas at San Antonio 2011 — 2012
Master of Science (M.S.), Information Technology Infrastructure Assurance, 4.0
The University of Texas Health Science Center at San Antonio
Doctor of Philosophy (Ph.D.), Pharmacology
The University of Texas at San Antonio
Master of Science (M.S.), Biotechnology
University of Michigan
Bachelor of Science (B.S.), Microbiology
South San ISD August 2014 - Present
San Antonio Dusty Paws 2013 - Present
USAA January 2014 - August 2014
Pearson North America August 2013 - December 2013
Pearson North America March 2013 - April 2013
Ground Town October 2012 - January 2013
The University of Texas at San Antonio January 2011 - July 2012
Best Buy August 2010 - March 2011
The Princeton Review March 2009 - June 2010
The University of Texas - Pan American December 2007 - January 2009
Skills
Public Speaking, Research, Customer Service, Microsoft Office, Animal Welfare, Nonprofits, Dogs, Pets, PowerPoint, Teaching, Microsoft Word, Fundraising, Communication Skills, Editing
Education
The University of Texas at San Antonio 2010 — 2014
Master of Arts (MA), English
The University of Texas-Pan American 2006 — 2009
Bachelor of Arts (BA), English Language and Literature, General
USAA July 2015 - Present
USAA August 2014 - July 2015
USAA April 2007 - August 2014
USAA December 2000 - April 2007
USAA November 1998 - July 2000
Skills
Technical Project..., Unix Shell Scripting, Oracle PL/SQL..., System Conversion, Vendor Management, Microsoft SQL Server, Mainframe, WebSphere MQ, Datastage, Financial Services, Property & Casualty..., Salesforce.com, Software Quality..., Cross-functional Team..., Integration, Process Improvement, SDLC, Analysis, Business Analysis, Program Management, Requirements Analysis, Requirements Gathering, SQL, Software Project..., Enterprise Architecture, Software Development, IT Strategy
Education
University of the Incarnate Word 1996 — 2000
Master of Business Administration (MBA), Business Administration and Management, General
The University of Texas at San Antonio 1988 — 1994
Bachelor of Business Administration (BBA), Accounting
MedTrust Staffing 2015 - Present
University Health System 2013 - 2015
USAA 2011 - 2012
K Partners International 2009 - 2011
Skills
Critical Care, ICU, Healthcare, Nursing, Healthcare Management, Hospitals, Patient Safety, ACLS, BLS, Customer Service
Education
The University of Texas Health Science Center at San Antonio 2012 — 2013
Bachelor's Degree, Registered Nursing/Registered Nurse
University of Central Florida 2003 — 2007
Bachelor's Degree, Tourism and Travel Services Management
USAA January 2007 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Process Improvement, SQL, HTML, Outlook, Java, Windows, Oracle, Unix, MySQL, Programming, ETL, DB2, Hadoop, DataStage, Netezza, Microsoft SQL Server, Databases, JavaScript, Software Development, Control-M, Linux, Agile Methodologies, SharePoint, XML
Education
The University of Texas at San Antonio 2007 — 2009
Master of Business Administration (MBA), Management Information Systems, General
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Management Information Systems, General
Kemper Corporation January 2008 - November 2014
USAA July 2002 - May 2007
Michael Maguire & Associates November 1995 - June 2000
Wesierski & Zurek February 1988 - November 1995
Skills
Property & Casualty..., Liability, Claims Management, Casualty Insurance, Legal Liability, Litigation Management, Claims Advisor, Insurance Policy..., Coverage Issues, Bad Faith Claims..., Claims Negotiator, Civil Trial Experience, Insurance Defense Trial..., Claim, Insurance, Liability Analysis
Education
Thomas Jefferson School of Law
Juris Doctorate, Law
University of Nevada-Las Vegas
Bachelor's degree, Criminal Justice
Capital One July 2013 - Present
CMA CGM April 2007 - January 2009
Allstate April 2006 - March 2007
USAA August 2003 - April 2006
American Funds June 1997 - December 2002
Household Credit November 1995 - March 1997
Central Fidelity Bank April 1989 - December 1993
Skills
Customer Service, Microsoft Office, Microsoft Excel, Banking
Education
Virginia Wesleyan College 2000 — 2006
Bachelor of Arts (B.A.), Business Administration and Management, General
Tidewater Community College