USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
Farmers Insurance Group of Companies January 2014 - Present
Cavender Auto Group March 2013 - September 2013
Northside Ford May 2012 - February 2013
USAA January 2012 - April 2012
West Discount Wine Sales January 2011 - December 2011
Ancira Enterprises August 2005 - May 2010
Skills
Sales, Finance, Forecasting, Pricing, Sales Operations, Process Improvement, Microsoft Excel, Automotive, Strategic Planning, Management, Automobile, Credit Risk, Credit Analysis, Training, Coaching, Vehicles, Microsoft Word, Customer Service, Sales Process, Team Building, Customer Satisfaction, Budgets, Sales Management, Insurance, Customer Retention, Leadership, Marketing, Financial Services
Education
University of Alaska Fairbanks 1996 — 2000
Finance
United States Air Force July 2014 - Present
USAA August 2013 - July 2014
United States Air Force November 2012 - August 2013
United States Air Force April 2012 - November 2012
United States Air Force July 2011 - April 2012
United States Air Force February 2010 - July 2011
United States Air Force July 2008 - February 2010
Skills
Financial Analysis, Certified Government..., Budgets, Command, Special Operations, Integration, Air Force, Program Management, Analysis, DoD, Process Improvement, Managerial Finance, Risk Management, Government Contracting, Defense, Policy, Leadership, Operations Management
Education
University of Oklahoma 2009 — 2010
Master of Arts (M.A.), Managerial Economics
United States Air Force Academy 2004 — 2008
Bachelor of Science, Economics
USAA August 2013 - Present
Ralph Lauren January 2012 - April 2013
ANN INC. November 2010 - January 2012
W Hotels April 2009 - February 2010
The Ritz-Carlton Hotel Company LLC November 2007 - March 2008
Walt Disney World November 2006 - February 2007
The Ritz-Carlton Hotel Company LLC November 2005 - November 2006
Skills
Sales Management, Event Management, Customer Service, Customer Satisfaction, Highly Organized &..., Motivational Speaking, Sales Motivation, Product Marketing, New Hire Training, Sales Operations, Hiring Employees, Employee Management, Project Management, Team Leadership, Multi-Cultural Team..., Store Management, Hotel Management, New Business Development, Management, Sales, Marketing Strategy, Leadership
Education
Universidad de los Andes (CL) 2004 — 2009
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
USAA June 2014 - Present
The Mortgage Headhunter, LLC August 2000 - June 2014
Majestic Home Loan November 2013 - March 2014
Community One Bank May 2008 - April 2010
Lehman Brothers/NLC 1997 - 2000
US Bank May 1992 - May 1997
Citicorp/Citibank June 1985 - May 1992
U.S. Army 1980 - 1985
Skills
Profitability, P&L Management, Consultative Selling, Sales Management, Team Building, New Business Development, Business Strategy, Strategic Partnerships, Contract Negotiations, Credit, Start-ups, P&L, Strategic Planning, Operations Management, Direct Sales, Organizational..., Executive Management, Marketing Strategy, B2B, Sales Operations, Cross-functional Team..., Product Development, Business Planning, Team Leadership, Negotiation, Competitive Analysis, Risk Management, Market Penetration, Account Management, Key Account Management, Process Improvement, Mentoring, Selling, Contract Negotiation, Portfolio Management, Customer Relations, Entrepreneurship, Strategy, Customer Service, Management, Recruiting, Mortgage Lending, Banking, CRM, Marketing, Talent Management, Sales, Business Development, Change Management, Management Consulting
Education
United States Military Academy at West Point 1976 — 1980
Bachelor of Science
Fort Hunt
University of Colorado at Boulder
Graduate School of Bank Management
USAA June 2015 - Present
USAA November 2013 - May 2015
United States Air Force January 2013 - October 2013
United States Air Force November 2010 - December 2012
United States Air Force May 2009 - November 2010
United States Air Force January 2009 - April 2009
United States Air Force June 2008 - January 2009
United States Air Force August 2006 - May 2007
Skills
DoD, Government Contracting, Military, National Security, Air Force, Command, Military Experience, Information Assurance, Security Clearance, Program Management, Defense, Intelligence, Entrepreneurship, Leadership Development, Military Operations, Leadership, Operational Planning, Top Secret, Force Protection, Weapons, Electronic Warfare, Organizational..., C4ISR, Army, Reconnaissance, Government, Aviation, Analysis, Systems Engineering, Aerospace
Education
Baylor University - Hankamer School of Business 2014 — 2016
Master of Business Administration (M.B.A.), Masters of Business Administration
United States Air Force Academy 2003 — 2007
Bachelor of Science (BS), Systems Engineering Management
Adlai E. Stevenson High School 1998 — 2002
USAA May 2013 - Present
USAA August 2011 - May 2013
USAA August 2010 - August 2011
United States Navy June 2002 - July 2010
Education
University of California, Berkeley - Walter A. Haas School of Business
MBA
United States Naval Academy
BS
Regions Financial Corporation September 2013 - Present
The Exchange February 2013 - May 2013
USAA August 2010 - July 2012
Edward Jones June 2008 - August 2010
US Army National Guard June 2008 - May 2010
US Army June 2005 - June 2008
US Army May 2004 - May 2005
Skills
Leadership, Risk Management, Cross-functional Team..., Military, Investments, Strategy, Series 7, Training, Team Building, Team Leadership, Retail Banking, Loans, Small Business Lending, Consumer Lending, Credit Analysis, Army, Operational Planning, Security Clearance, Military Experience, Process Improvement, Asset Management, Human Resources, Operations Management, Force Protection, Business Development, Sales, Military Operations, Project Management, DoD, Program Management, Financial Advisory, Security, Organizational..., Defense, Business Analysis, Financial Analysis, Financial Modeling, Uniform Combined State..., Insurance, Logistics, National Security, Experienced Sales..., Sales Presentations, Teamwork, World Class Customer..., Retail Sales Analysis, Series 66, Chartered Retirement..., Florida Life and Health..., Strategic Planning
Education
United States Military Academy at West Point 1999 — 2003
Bachelor of Science (B.S.), Leadership and Management/ Systems Engineering
Arizona State University, W. P. Carey School of Business 2013 — 2014
Masters of Business Administration, Finance
University of Arizona, Eller College of Management August 2015 - Present
Texas ANG March 2014 - Present
USAA August 2013 - July 2015
Mural April 2012 - July 2013
The University of Arizona August 2008 - May 2013
Wells Fargo August 2011 - April 2012
Skills
Customer Service, Microsoft Office, Network Security, Data Analysis, HTML, Leadership, Teamwork, Microsoft Excel, PowerPoint, Public Speaking, Windows, Java, Selenium, SQL, Microsoft Word, OS X, CSS, JavaScript, Test Automation, Windows Powershell, Visio, Python, Social Media, Agile Methodologies, Scrum
Education
University of Arizona 2008 — 2013
Bachelor of Science (B.S.), Management Information Systems
University of Arizona 2008 — 2013
Bachelor’s Degree, Operations Management
USAA March 2014 - Present
USAA May 2013 - March 2014
First Command Financial Services July 2012 - January 2013
United States Air Force May 1992 - May 2012
Skills
Course Development, Course Design, Courseware Development, Instructional Design, Classroom Instruction, Flight Operations, Flight Planning, Flight Safety, Training & Development, Staff Training, Training Skills, Training Delivery, Public Speaking, Team Leadership, Leadership Development, Cross-functional Team..., Organizational..., Change Leadership, Educational Leadership, Strategic Analysis, Strategic Planning, Tactical Planning, Operational Planning, Risk Analysis, Risk Assessment, Risk Management, Operational Risk..., Management Consulting, Process Consulting, Performance Consulting, Employee Management, Supervisory Experience, Leadership Experience, Training Experience, Managerial Experience, Training, Leadership, Top Secret, Military, Military Operations, Flights, National Security, Security Clearance, DoD, Military Experience, Command, Intelligence Analysis, Defense, Intelligence, Weapons
Education
University of Oklahoma 2001 — 2005
M.A., Human Relations
United States Air Force Academy 1988 — 1992
B.S., Political Science
USAA August 2015 - Present
Northern Air Cargo May 2015 - July 2015
Northern Air Cargo October 2014 - May 2015
ConocoPhillips May 2014 - August 2014
University of Alaska Anchorage January 2014 - April 2014
University of Alaska Anchorage March 2013 - April 2014
University of Alaska February 2011 - August 2011
Skills
.NET, C#, Microsoft Web API, ASP.NET MVC, Entity Framework, Microsoft Office, Project Management, Proactive self-starter, Visual Basic, VBA, HTML, Angular, Public Speaking, less, CSS, Data Analysis
Education
University of Alaska Anchorage 2008 — 2014
Management Information Systems (MIS), Management Information Systems, Economics, Senior
University of Alaska Southeast 2010 — 2011
Fishing and Fisheries Sciences and Management, Economics
USAA April 2015 - Present
USAA February 2011 - Present
Lincoln Financial Advisors April 2008 - February 2011
Lincoln Financial Advisors January 1996 - April 2008
Education
United States Military Academy at West Point 1985 — 1989
Bachelor of Science
USAA October 2013 - Present
USAA May 2012 - October 2013
Critical Mass July 2010 - May 2012
Critical Mass December 2008 - July 2010
Critical Mass September 2006 - December 2008
USDM.net July 2005 - September 2006
Raymond James Financial Inc. May 2004 - October 2004
Skills
Digital Strategy, Digital Marketing, Integrated Marketing, Online Advertising, Mobile Marketing, Interactive Marketing, Strategy, Advertising, Analytics, Brand Development, CRM, Content Strategy, Creative Direction, Creative Strategy, Digital Media, Direct Marketing, E-commerce, Email Marketing, Interactive Advertising, Lead Generation, Leadership, Management, Marketing Strategy, Multi-channel Marketing, Online Marketing, PPC, SEM, Social Media Marketing, Strategic Planning, User Experience, Web Analytics
Education
University of the Incarnate Word 2002 — 2005
Bachelor of Business Administration (BBA), Business Marketing
University of Alabama at Birmingham 2001 — 2002
San Antonio Zoo October 2014 - Present
San Antonio Zoo March 2013 - October 2014
MAS Consulting March 2010 - August 2013
Computer Solutions January 2008 - 2009
USAA 2007 - 2007
Univision Radio 2003 - 2007
Global Hue Advertising 2001 - 2003
Skills
Superior writing,..., All Mac: Pages, Final..., Certified Translation, ..., Advertising and..., Web Content and Social..., Database Creation and..., Graphic Design, Public Relations and..., Production Assistance..., Advertising, Web Content, Copy Editing, Public Relations, Social Media, Blogging, Copywriting, Creative Writing, New Media, Creative Direction, Photography, Television, Creative Strategy, Media Relations, Social Media Marketing, Radio, Strategic Communications, Corporate Communications, Press Releases, Content Strategy, Digital Media, Editing, Integrated Marketing, Brand Development
Education
Université catholique de l'Ouest 2001 — 2004
Diplôme, French Language and Culture
University of the Incarnate Word 1997 — 2004
Masters Degree, Communication Arts, Minor in English Literature
Texas International Resources October 2014 - Present
SWBC January 2014 - October 2014
USAA 2010 - 2013
USAA 2008 - 2010
USAA 2007 - 2008
New York Life Insurance Company 2006 - 2007
Edward Jones 2002 - 2006
Helmerich & Payne 2000 - 2002
Helmerich & Payne 1998 - 2000
US Navy 1994 - 1998
Skills
Investments, Product Management, Strategic Financial..., Wealth Management, Leadership, Risk Management, Process Improvement, Insurance, Series 7, Mutual Funds, Retirement, Retirement Planning, Asset Allocation, Estate Planning, Investment Advisory, Analysis, Financial Modeling, Fixed Annuities, Team Leadership, Business Strategy, Investment Strategies, Underwriting, Financial Advisory, Operations Management, Finance, Financial Services, Certified Financial..., Financial Planners, Wealth, Life Insurance, Securities, Asset Management, Portfolio Management, Series 65, 401k, Investment Management, IRAs, Series 24, Series 63, Uniform Combined State..., FINRA, Wealth Management..., Personal Finance, Corporate Finance, Strategic Planning, Financial Analysis, Strategic Communications, Financial Planning
Education
University of La Verne 2000 — 2002
MBA, Leadership & Management
United States Naval Academy 1990 — 1994
BS, Engineering - Naval Architecture
Edward Jones February 2015 - Present
USAA June 2006 - February 2015
Ameriprise Financial Services, Inc. April 2005 - June 2006
LPL Financial August 2004 - April 2005
Ameriprise Financial Services, Inc. June 2002 - August 2004
US Navy May 1996 - September 2001
Skills
Retirement, Fixed Annuities, Mutual Funds, Wealth Management, Investments, Series 7, Retirement Planning, Series 63, IRAs, Uniform Combined State..., Securities, Financial Services, Financial Planning
Education
US Naval Academy 1992 — 1996
Bachelor of Science (B.S.), History
USAA July 2015 - Present
DreamWorks Animation November 2012 - Present
Booz Allen Hamilton September 2011 - November 2012
Apogee Integration, LLC September 2010 - August 2011
Berico Technologies January 2008 - August 2010
Army 2001 - 2006
Skills
All Source Analysis, Open Source Analysis, Program Management, Security Clearance, Intelligence Analysis, Open Source, All-Source Analysis, DoD, Intelligence, Military, Counterterrorism, Army, SIGINT, Proposal Writing, Special Operations, Command, Leadership, Systems Engineering, Analysis, Information Assurance, Navy, Security, Requirements Analysis, Military Experience, Integration, Technical Writing, Government Contracting, Defense, System Architecture, National Security, Operational Planning, Military Operations, Government, Analytics, Top Secret, Homeland Security, Organizational..., Briefing, Intelligence Community, Tactics, Earned Value Management, Requirements Management, HUMINT, Force Protection, Weapons, Security+, Project Planning, Physical Security, Resource Management, Exercises
Education
United States Military Academy at West Point
BS, Foreign Language (French/German) / Systems Engineering
USAA December 2014 - Present
Ivy League Financial Services June 2013 - Present
NBA Summer Pro League June 2009 - August 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Series 7, Series 63
Education
University of Arizona 2009 — 2014
Bachelor's degree, Economics and Industry
The Viewpoint School 2005 — 2009
High School Degree
Capital One December 2013 - Present
USAA August 2009 - August 2013
D.C. United May 2008 - June 2008
US Army 2006 - 2007
US Army 2004 - 2006
US Army January 2004 - April 2004
US Army 2003 - 2004
Skills
Cross-functional Team..., Competitive Analysis, Product Management, Management, Program Management, Leadership, Risk Management, Strategy, Product Development, Training, Budgets, Military, Strategic Planning
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2007 — 2009
MBA, Business
United States Military Academy at West Point 1998 — 2002
BS, Psychology and Computer Science
Springbrook High School 1994 — 1998
USAA November 2010 - Present
Skills
Leadership, Banking, Finance, Financial Analysis, Risk Management, Insurance, Consumer Lending, Process Improvement, Credit, Loans, Underwriting, Mortgage Lending, Credit Analysis, Wealth Management, Customer Service, Management
Education
Universidad de Puerto Rico
Sociology
University of Phoenix
Business Administration and Management, General
The Walt Disney Company November 2014 - Present
TrueCar, Inc. June 2014 - October 2014
USAA April 2012 - May 2014
USAA November 2010 - March 2012
USAA April 2009 - October 2010
Blue Rose Capital Partners January 2007 - March 2009
Goldman Sachs June 2007 - August 2007
US Army June 2001 - June 2006
Skills
SAS, Valuation, Investments, Leadership, Business Strategy, Analytics, Segmentation, Business Intelligence, Hedge Funds, Predictive Analytics, Strategy, Options, Channel Management, Customer Intelligence, Customer Profitability, Business Development, Management, Cross-functional Team..., Financial Modeling
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2006 — 2008
MBA, Investment Management
United States Military Academy at West Point 1997 — 2001
B.S., Economics
USAA May 2015 - Present
Navy Expeditionary Combat Command July 2012 - April 2015
Maritime Expeditionary Security Group 2 July 2010 - June 2012
Amphibious Squadron Two 2008 - 2010
Navy Personnel Command 2006 - 2008
KEARSARGE STRIKE GROUP 2004 - 2006
USS TORTUGA (LSD-46) 2002 - 2004
US Navy 1985 - 2002
Skills
Team Building, Process Improvement, Leadership, Budget Execution, Cultivates Success, Navy, Strategic Planning, Communication, Management of Complex..., Command, Operational Planning, Military Operations, National Security, Military, Military Experience, Top Secret, DoD, Security Clearance, Defense, Force Protection, Weapons, Project Management
Education
Marine Corps Command and Staff College 1999 — 2000
Master's degree, Military Studies
United States Naval Academy 1981 — 1985
Bachelor's Degree, Physical Science
USAA July 2012 - August 2014
USAA August 2009 - July 2012
United States Army (2002-2007) and United States Army Reserves (2008-2012) December 2002 - May 2012
Humana November 2007 - July 2009
Skills
Management, Cross-functional Team..., Operational Planning, Talent Management, Operations Management, Process Improvement, Program Management, Leadership, Human Resources, Strategic Planning, Military, Team Building, Change Management, Business Strategy, Leadership Development, Risk Management, Training, Government, Business Process...
Education
United States Military Academy at West Point 1998 — 2002
Bachelor of Science (BS), Economics
United States Military Academy at West Point 1998 — 2002
Bachelor of Science (BS), International Relations
USAA September 2014 - Present
USAA July 2014 - September 2014
Websmith Group July 2013 - May 2014
Aegis Communications August 2012 - May 2013
Sears Holdings Corporation 2008 - 2011
New York Mets June 2007 - August 2008
90.3 WKRB-FM August 2006 - June 2008
Emmis Communications September 2007 - March 2008
Skills
Radio Broadcasting, Radio Promotions, Customer Service, Help Desk Support, Promotions, Troubleshooting, Technical Support, Client Relations Skills, Broadcast, Digital Media
Education
University at Buffalo 2009 — 2012
Bachelor of Arts (B.A.), Computer Science and Media Studies
CUNY Kingsborough Community College 2006 — 2008
Libral Arts
Virginia State University 2005 — 2006
N/A, Computer and Information Sciences and Support Services
Midwood High School 2001 — 2005
High School Diploma
USAA September 2013 - Present
T-Mobile 2006 - 2013
PacifiCorp/PPM Energy 2002 - 2006
Skills
Good at applying..., Proficiency in SAS..., Extended data mining..., Credit Risk, Financial Risk, Telecommunications, Customer Experience, Vendor Management, Customer Retention, Customer Satisfaction, Team Leadership, Business Analysis, Process Improvement, Management, Forecasting, Analysis, Financial Analysis, Risk Management
Education
University of Alberta
Master of Economics, Economics
USAA September 2013 - Present
US Army August 2011 - May 2013
US Army August 2010 - August 2011
US Army November 2009 - August 2010
US Army January 2009 - November 2009
Skills
Military, Leadership, Training, Project Planning, Army, Military Operations, Military Experience, Facilities Management, Operational Planning, Security Clearance, Combat, Force Protection, Military Logistics, Counterinsurgency
Education
United States Military Academy at West Point 2004 — 2008
Bachelor of Science (B.S.), Spanish and Latin American Studies
Centennial High School 2000 — 2004
The Center for Health Care Services June 2014 - Present
USAA August 2013 - June 2014
PETCO Animal Supplies, Inc. September 2011 - November 2012
WellMed Medical Management March 2009 - August 2011
LifeMasters Supported SelfCare March 2008 - March 2009
USAA September 1999 - January 2008
Skills
Black Belt, Lean Healthcare, Patient Flow, Business Process..., A3, SIPOC, Value Stream, Hypothesis Testing, Control Charts, Pareto Analysis, Process Capability, Poka Yoke, PDCA, Quality Tools, Team Leadership, ROI development, Spanish, Theology, Military History, Root Cause Analysis, 5 Why, Lean Sigma, Workflow Analysis, Workflow, Cycle Time Reduction, Strategic Planning, 5S, VOC, Requirements Gathering, Gap Analysis, Data Mapping, Presentation Development, Executive Briefings, Business Process..., Change Management, Statistics, ANOVA, Executive Reports, Healthcare, Six Sigma, Business Process, Value Stream Mapping, Process Improvement, Voice of the Customer, Product Quality, Continuous Improvement, Process Engineering, Return on Investment, Management, Operational Excellence
Education
University of Phoenix 2005 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Villanova University 2004 — 2005
Six Sigma Black Belt
Universidad de Puerto Rico 1984 — 1986
US Army ROTC, Leadership and Military Science
Universidad Metropolitana 1982 — 1986
BBA, Marketing and Management
USAA October 2012 - Present
Starbucks Coffee Co. June 2010 - October 2012
Hip Cats Entertainment June 2009 - October 2012
Arizona Regional Mixer September 2008 - October 2012
Professional Realty Services January 2008 - June 2010
Water Resources Research Center November 2009 - May 2010
SwapU September 2009 - May 2010
U-Haul International May 2009 - August 2009
QuakeWrap Inc August 2008 - February 2009
Dairy Queen May 2005 - August 2008
Skills
Social Media Marketing, Event Planning, Marketing, Email Marketing, Social Media, Management, Sales, Customer Service, Web Design, Start-ups, Data Entry, Coaching, Office Management, Leadership
Education
University of Arizona 2008 — 2010
Business, Business Communication, Marketing
Chaparral High School 2004 — 2008
High School, 3.5
US Navy October 2009 - Present
Alamo PMI Chapter January 2009 - December 2010
RGS Associates, Inc. May 2009 - September 2009
USAA March 2005 - June 2008
ARINC August 1994 - December 2004
US Air Force August 1979 - September 1993
Skills
Program Management, Vendor Management, Security Clearance, Strategic Planning, Six Sigma, ITIL, Negotiation, Facilities Management, Logistics Management, Marketing, PMP, Process Improvement, Project Management, Team Building, Management, Change Management, DoD, Leadership, Integration, Cross-functional Team..., Analysis, Project Planning, Software Documentation
Education
University at Albany, SUNY 1975 — 1979
BA, Greek & Roman Civilization
USAA June 2014 - August 2014
Under Secretary of Defense December 2011 - June 2013
Assistant Secretary of the Navy April 2009 - December 2011
US Navy May 2008 - April 2009
United States Naval Academy May 2008 - January 2009
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2013 — 2015
Master of Business Administration (M.B.A.), Marketing, Entrepreneurship
United States Naval Academy 2004 — 2008
Bachelors of Science, Information Technology, Economics
USAA March 1990 - Present
United States Air Force June 1993 - March 1996
Education
United States Military Academy at West Point 1990 — 1995
Bachelor's degree, Health/Health Care Administration/Management
University of California, Santa Barbara 1985 — 1989
Bachelor's degree, Executive Assistant/Executive Secretary
Allstate Financial Services August 2007 - Present
USAA 2005 - 2007
Waddell & Reed 2000 - 2005
Prudential Financial 1991 - 2000
Skills
Business Planning, Leadership, Forecasting, Strategic Financial..., Strategy, Coaching, Fixed Annuities, Management, Life Insurance, Term Life Insurance, Sales Operations, Insurance, Training, Sales, Retirement, Retirement Planning, Series 6, Series 63, Disability Insurance, Financial Services, Series 7, IRAs, Mutual Funds, Financial Planners, Financial Advisory, Long-term Care, Variable Annuities, 401k, Wealth Accumulation, Securities, Investments, Investment Advisory, Wealth Management, Estate Planning, Wealth, Asset Allocation, FINRA, Wealth Management..., Long Term Care Insurance, Series 24, Investment Strategies, Universal Life, Roth IRA, Whole Life, ETFs, 401k Rollovers, Bonds, Series 65, Alternative Investments, Financial Goals
Education
State University of New York at Buffalo
USAA September 2013 - Present
Bradley-Morris, Inc. August 2011 - August 2013
Bradley-Morris, Inc. August 2010 - August 2011
Bradley-Morris, Inc. November 2009 - September 2010
InJoy Birth and Parenting Videos January 2006 - November 2007
Orion International June 2005 - December 2005
US Navy May 2003 - June 2005
Skills
Career Counseling, Resume Writing, Job Search, Military, Navy, Mentoring, Coaching, Hiring, Recruiting, Technical Recruiting, Team Leadership, Program Management, Training, Human Resources, Defense, Security Clearance, Leadership, Employee Training, Talent Acquisition, Operations Management, Organizational..., Management, Military Experience, Leadership Development, Interviews, Applicant Tracking..., Team Building, Military Operations, Sourcing, Command, Cross-functional Team..., DoD, Government, Personnel Management, Operational Planning, Army, Sales, Supervisory Skills, Process Improvement, Policy, Temporary Placement, Intelligence, Logistics, Top Secret, Government Contracting, Executive Search
Education
United States Naval Academy 1999 — 2003
BS, Political Science
Walmart March 2014 - Present
Armstrong World Industries November 2010 - March 2014
Cisco Systems June 2010 - November 2010
Kaeppel Consulting January 2010 - October 2010
Kelly Services July 2008 - January 2010
USAA May 2002 - July 2008
GE Capital 2000 - 2002
GE Power Systems June 1998 - December 1999
Biogen 1996 - 1998
U.S Navy 1994 - 1996
Skills
Six Sigma, Business Process..., Cross-functional Team..., Process Improvement, Process Engineering, Operational Excellence, Strategy, Program Management, Business Process, Change Management, Project Management, Continuous Improvement, Leadership, Product Development, Training, DMAIC, Lean Manufacturing, Management, Business Analysis, Integration, Business Strategy, Black Belt, Start-ups, Strategic Planning, Analysis, Project Planning, PMO, Governance, Leadership Development, Data Analytics, Kaizen, Business Analytics, Management Consulting, Executive Management, Operations Management, SPC, Staff Development, Facilitators, Talent Management, DFSS/DMADV, Start-up Environments, PMO Development and..., Change Leadership, Start Up, Lean Sigma, Transactional Process..., Kaizen Facilitation, Strategy Facilitation, Talent Development, Lean Management
Education
United States Naval Academy 1986 — 1990
BS, General Engineering
USAA March 2014 - Present
USAA June 2011 - March 2014
Wells Fargo Advisors 2006 - June 2011
Merrill Lynch 1995 - 2006
United States Marine Corps 1992 - 2000
Skills
Series 7, Wealth Management
Education
Vanderbilt University 1990 — 1992
B.S.
United States Military Academy at West Point 1987 — 1990
New Canaan High School 1983 — 1987
University of Houston
CFP
The Intelligent Office July 2006 - Present
Maroney Associates, PLLC January 2004 - Present
USAA 2000 - 2008
Skills
Leadership, System Administration, Commercial Litigation, Trade Secrets, Legal Writing, Contract Negotiation, Public Speaking, Strategic Planning, Insurance, Strategic Partnerships, Social Media, Marketing, Marketing Strategy
Education
St. John's University School of Law 1990 — 1993
J.D., Law
State University of New York at Albany 1986 — 1990
BA, Spanish Language and Literature
Providence Health & Services August 2013 - Present
Providence Alaska Medical Center April 2010 - August 2013
USAA December 2008 - November 2009
ASRC Energy Services, Inc August 2007 - August 2008
Alaska POS Systems 2000 - 2008
Skills
Hardware, IT Operations, Interface Engine, Epic Device Support, Nurse Call, System Administration, Server Administration, Windows Server, Desktop Application..., Citrix, Workstation Hardware, Account Management, Symantec Endpoint..., POS Hardware, Epic Go-Live Help Desk, Laser Printers, Thermal Printers, Knowledge Base, Vendor Co-ordination, Virtualization, Red Hat Linux, Microsoft Office, Help Desk Support, Call Centers, Remote Desktop, Networking
Education
University of Alaska Anchorage
Associate of Arts and Sciences (AAS), Telecommunications, Electronics and Computer Technology
King Career Center 2003 — 2004
2 Semesters w/ college credit, Computer and Electronics Technology
Shirdi Sai Baba Temple of Austin July 2015 - Present
Telogis January 2015 - Present
Gravitant March 2013 - January 2015
Loan Science, LLC April 2010 - March 2013
USAA July 2009 - April 2010
State of Texas April 2008 - July 2009
CyberSource March 2007 - April 2008
Startup March 2006 - March 2007
IBM Global Services April 2001 - March 2006
WCSD January 2001 - May 2001
Skills
Financial Services, Banking, Document Management, Solution Architecture, Technical Leadership, Management, Enterprise Architecture, SOA, DB2, Agile Methodologies, SDLC, Software Project..., Java Enterprise Edition, Cloud Computing IaaS, Cloud Computing, Private Cloud, Cloud Applications, Software Development, Data Center, Amazon Web Services..., SaaS, Integration, Architectures, Pre-sales, Product Management, Business Process, Software Engineering, Cross-functional Team..., Java, Start-ups, Architecture, Business Intelligence, Professional Services, Consulting, Enterprise Software, Requirements Analysis, Leadership, Unix, SQL, IT Strategy, CRM, Program Management, Linux, Web Services, Virtualization, Oracle, XML, Team Leadership, Project Management, Scrum
Education
University at Buffalo 1999 — 2001
MS
University of Madras 1995 — 1999
Bachelors of Engineering
Don Bosco Egmore 1983 — 1995
High School
Asia Pacific Center for Security Studies July 2015 - Present
United States Air Force July 2014 - Present
United States Air Force June 2012 - July 2014
United States Air Force February 2011 - June 2012
United States Air Force July 2009 - February 2011
USAA July 2008 - July 2009
United States Air Force July 2007 - July 2008
United States Air Force January 2007 - July 2007
United States Air Force October 2006 - January 2007
United States Air Force October 2005 - July 2006
Skills
Leadership, Leadership Development, Government Procurement, Contract Management, Purchase Management, Cross-functional Team..., Team Management, Contract Negotiation, Purchasing, Purchasing Processes, Purchase Contracts, Purchase Orders, Procurement, Public Procurement, Software Procurement, IT Procurement, Logistic Support, Procurement Contracts, Team Leadership, Team Building, Continuous Improvement, Followership, Mentoring Of Staff, NCMA, Sustainability, Economic Development, Cultural Awareness, Multilingual, Multi Tasking, Small Business, Administrative..., DoD, Military, Government Contracting, Top Secret, Army, Security Clearance, Active Top Secret..., Foreign Military Sales, National Security, Military Operations
Education
Wilmington College 2005 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
Air Command and Staff College 2012 — 2012
Squadron Officer School 2007 — 2007
Air and Space Basic Course 2002 — 2002
United States Air Force Academy 1998 — 2002
Bachelor of Science (BS), Business Managment & General Engineering
USAA January 2005 - Present
Independence Air August 2004 - January 2005
University of South Florida August 1997 - January 2004
Skills
Property & Casualty..., Xactimate, Claims Adjusting, Special Investigations, Catastrophe Claims, Multiple NICTA classes, FEMA Management courses
Education
University of Alabama
Music Education
University of South Florida
Bachelor of Science, Sociology, Minor in Business, Minor in Music
Deer Valley Unified School District November 2013 - Present
Advocare December 2010 - Present
USAA October 2008 - December 2011
Fairmont Hotels & Resorts June 1998 - August 2005
Skills
Customer Service, Team Building, Hospitality, Public Speaking, Hotel Management, Sales, Hospitality Industry, Coaching
Education
University of Arizona 1994 — 1998
Bachelor of Arts (B.A.), Media Arts
USAA August 2013 - Present
USAA December 2011 - August 2013
562 FTS October 2008 - May 2011
HQ USAF October 2006 - October 2008
A9 Studies and Analayses Agency 2004 - 2008
HQ USAF October 2004 - October 2006
Maj, AETC Studies & Analysis SQ March 2000 - October 2004
Capt, 350th Air Refueling Squadron June 1994 - March 2000
Lt/Capt March 1990 - June 1994
Skills
Military Operations, Aircraft, Management, Analysis, Program Management, Air Force, DoD, Military, Flights, Testing, Operations Research, Operational Planning, Security Clearance, Top Secret, Training, Information Assurance, Organizational..., International Relations, Government, Military Experience, Command, National Security, Government Contracting, Human Resources, Defense, Leadership, Aviation, Intelligence, Readiness, Tactics, Intelligence Analysis, Aerospace, Army, Contingency Planning, Counterterrorism, Earned Value Management, Electronic Warfare, Emergency Management, Force Protection, Homeland Security, Leadership Development, Military Logistics, NATO, Operations Management, Policy, Process Improvement, Requirements Management, Strategic Leadership, Systems Engineering, Weapons
Education
Webster University 1996 — 2001
MBA, Computer Resources and Information Management
United States Air Force Academy 1984 — 1988
Bachelor of Science, Mathematics
USAA April 2014 - Present
Regent Wealth Management Group 2012 - April 2014
First Command Financial Planning 2009 - 2012
US Army 2009 - 2012
US Army 2008 - 2009
US Army 2007 - 2008
US Army 2006 - 2007
US Army June 2004 - October 2005
Education
Georgia State University - J. Mack Robinson College of Business 2011 — 2012
MBA, Personal Financial Planning
United States Military Academy at West Point 2000 — 2004
BS, Electrical Engineering with Computer Architecture Focus
RB Mortgage LLC November 2012 - Present
USAA April 2009 - October 2012
Skills
Refinance, Mortgage Lending, Loans, Loan Origination, Residential Mortgages, Credit, Credit Analysis, Mortgage Banking, Consumer Lending, Banking, Underwriting, FHA, VA Loans, FHA Financing, Mortgage Industry, Mortgage Underwriting, Mortgage Servicing
Education
Universidad Regiomontana, A.C.
Associate's degree, Psychology
GapVax, Inc. January 2015 - Present
USAA 2015 - 2015
USAA 2015 - 2015
USAA 2015 - 2015
US Navy May 2012 - November 2014
Skills
Military, Military Experience, Operations Management
Education
United States Naval Academy 2008 — 2012
Bachelor of Applied Science (B.A.Sc.)
USAA January 2013 - Present
USAA May 2012 - August 2012
Revere Control Systems July 2009 - December 2009
Skills
Circuit Design, Circuit Analysis, Java, Engineering, Electrical Engineering, Matlab, C, Microsoft Office
Education
University of Alabama at Birmingham 2007 — 2011
Bachelor of Science, Electrical and Computer Engineering
Legacy Mutual Mortgage January 2015 - Present
Fleet Feet Sports Round Rock May 2013 - January 2015
University Title Company July 2014 - 2014
USAA 2011 - June 2012
University Title Company August 2006 - December 2008
Skills
Banking, Customer Service, Mortgage Lending, Loan Origination, Mortgage Banking, Real Estate, Refinance, Residential Mortgages, Loans, Underwriting, FHA, Loan Servicing, Risk Management, Consumer Lending, Credit, Financial Analysis, Commercial Banking, Business Analysis, Due Diligence, Credit Analysis, Account Management, Training, Credit Risk, Real Estate Economics, Facebook, Pinterest, Google+, Management, Insurance, Financial Modeling, Real Estate Transactions, Sales, Social Media, Marketing
Education
Brazoswood High School 1995 — 1998
High School
University of Oklahoma 1998 — 2002
Bachelor of Arts (B.A.), Communication, General
Universiteit Antwerpen 2002 — 2002
USAA July 2013 - Present
FNC February 2013 - April 2013
MetroCast Cablevision February 2011 - November 2012
Skills
SQL, Customer Service, Troubleshooting, Windows, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Team Leadership, Outlook, Event Planning, Computer Hardware, HTML, Teamwork, Leadership, Data Entry, Windows 7, Process Improvement, Unix, Visual Studio, Visual Basic, .NET, JavaScript, PHP, C++, C#
Education
University of Mississippi 2008 — 2013
Bachelor of Business Administration (B.B.A.), Management Information Systems
University of Alabama at Birmingham 2008 — 2008
USAA February 2015 - Present
Financial Engines April 2012 - February 2015
DPR REALTY December 2009 - December 2014
Merrill Lynch, Pierce, Fenner & Smith September 2011 - March 2012
Vanguard February 2007 - September 2011
Edward Jones- Financial Services August 2006 - February 2007
Target Corporation March 1999 - February 2005
Skills
Investments, Insurance, Asset, Retirement, Real Estate, Series 7, Uniform Combined State..., Retirement Planning, Real Estate Transactions, Relationship Management, Consultative Sales..., 401k, Finance, Investment Strategies, Series 63, Mutual Funds, Asset Allocation, Wealth Management, Securities
Education
University of Arizona 2002 — 2006
Bachelor of Applied Science (B.A.Sc.), Agricultural Economics and Business Management
USAA June 2014 - Present
USAA June 2013 - June 2014
USAA January 2010 - June 2013
Applied Materials May 2007 - July 2009
Applied Materials March 2006 - April 2007
Applied Materials March 2004 - February 2006
Applied Materials July 2000 - February 2006
US Army February 1999 - July 2000
US Army January 1998 - February 1999
US Army February 1996 - January 1998
Education
United States Military Academy at West Point 1991 — 1995
B.S.
Accenture June 2015 - Present
Accenture November 2013 - May 2015
Tata Consultancy Services November 2009 - November 2013
Tata Consultancy Services June 2009 - October 2013
Tata Consultancy Services 2010 - 2012
USAA 2010 - 2010
DoerTI Business S.A de C.V 2007 - 2009
T-Systems 1997 - 2007
Skills
Java software..., Java, J2EE, Struts, Servlets, Agile Project Management, Spring, SQL, VMware Infrastructure, JBoss, Java Server Faces, Processing, Scrum, JBoss Application Server, Tomcat 5, Hudson, Sonar, Continuous Integration, Software Development, Metodologías ágiles, Spring Framework, Java EE, Desarrollo de software, JavaServer Faces, Java Servlet, Java Enterprise Edition, PL/SQL, Tomcat, XML, JSF, SOA, JavaScript
Education
University of London 2013 — 2013
Creative Programming for Digital Media & Mobile Apps, Software informático y aplicaciones multimedia
Universidad Popular Autónoma del Estado de Puebla 2002 — 2004
Maestria en Sistemas Computacionales, Maestria
Universidad Popular Autónoma del Estado de Puebla 1992 — 1996
Licenciatura en Sistemas Computacionales, Licenciatura
Strategic Mobile July 2013 - Present
USAA June 2012 - June 2013
Pearson Assessments August 2011 - June 2012
Taleo 2006 - 2011
QuadraMed 2005 - 2006
Cardinal Health 1997 - 2004
Skills
Agile Methodologies, SDLC, Quality Center, Software Quality..., Scrum, Testing, Quality Assurance, User Acceptance Testing, Requirements Analysis, WordPress, Photoshop, Marketing Strategy, Mobile Marketing, Mobile Technology, Business Networking, Requirements Gathering
Education
University of Alabama at Birmingham 1991 — 1994
BS, Nuclear Medicine
USAA May 2015 - Present
USAA November 2011 - May 2015
USAA November 2005 - November 2011
Skills
Scrum, Agile Methodologies, Linux, System Administration, ITIL, Troubleshooting, Web Development, Public Speaking, Technical Leadership, Splunk, Joomla, Hardware Support, Applications Support, Availability Management, SQL, Databases, Information Technology, IT Management
Education
Trident University International 2013 — 2015
Master of Science (M.S.), Information Technology Management, A (4.0)
University of Advancing Technology 2002 — 2005
BS, Software Engineering
USAA April 2015 - Present
USAA January 2007 - April 2015
United States Army September 2004 - December 2006
United States Army November 2003 - August 2004
United States Army February 2002 - October 2003
United States Army May 1999 - January 2002
Skills
Leadership, Management, Process Improvement, Program Management, Project Management, Vendor Management, Technical Leadership, Budget Management, International Project..., Team Leadership, SDLC, Army, Military, Training, Agile & Waterfall..., Culture Change, Large Scale System..., Military Transition, Helicopter Piloting, Helicopter Operations, Logistics Management
Education
United States Military Academy at West Point 1995 — 1999
BS, Systems Engineering
Northern Trust December 2012 - Present
USAA July 2010 - December 2012
United States Air Force June 2004 - August 2010
Skills
Procurement, Logistics, Project Portfolio..., Government Contracting, Contract Management, Strategic Sourcing, Process Improvement, RFP, Contract Negotiation, Cross-functional Team..., Purchasing, Air Force, Contract Negotiations, Military Leadership, Negotiation, Government, Outsourcing, Sourcing, Defense, Military, Government Procurement, Vendor Management
Education
University of Colorado at Colorado Springs 2006 — 2008
MBA, Project Management
US Air Force Academy 2000 — 2004
BS, Economics
USAA June 2014 - Present
USAA June 2013 - Present
USAA December 2007 - Present
USAA June 2004 - December 2007
USAA February 2003 - June 2004
USAA January 2000 - February 2003
US Army June 1978 - April 2000
Skills
Life Events, Program Management, Strategic Planning, Marketing, Staff Development, Vendor Management, Organizational..., Process Improvement, Leadership Development, Change Management, Organizational..., Performance Management, Employee Engagement, Coaching, Human Resources, Team Building, Training, Management, Leadership
Education
School of Advance Military Studies 1992 — 1993
MMAS, SAMS
United States Military Academy at West Point 1974 — 1978
BS, General
USAA February 2014 - Present
Accenture January 2008 - February 2014
George Group January 2007 - January 2008
American Standard Brands April 2005 - December 2006
United States Army May 1998 - April 2005
Skills
DoD, Management Consulting, Organizational..., Leadership Development, Six Sigma, Operational Planning, Change Management, Cross-functional Team..., Security Clearance, Leadership, Operational Excellence, Business Process..., Army, Strategic Planning, Project Management, National Security, Team Building, Team Leadership, Military, Program Management, Government, Proposal Writing, Management
Education
United States Military Academy at West Point 1994 — 1998
BS, General Engineering
El Paso County, Colorado, USA 2015 - Present
USAA April 2014 - January 2015
Appalachian Community Federal Credit Union August 2012 - April 2014
Trans Life Ambulance March 2010 - June 2010
US Navy November 2005 - October 2009
Skills
Credit, Banking, Loans, Business Strategy, Customer Service, Strategic Planning, Microsoft Office, Coaching, Public Speaking, Mortgage Lending, Analysis, Healthcare, Training, Administration, Fire Management, Finance, Management, Team Building
Education
University of Phoenix 2010 — 2014
Bachelor's degree, business management, 3.27 GPA
University of Antelope Valley 2010 — 2010
Certificate, Emergency Care Attendant (EMT Ambulance)
USAA January 2008 - Present
Alcatel-Lucent May 1989 - January 2008
KC Aviation January 1988 - May 1989
Skills
Process Improvement, Aerospace, Aviation, Aircraft, Strategic Planning, Aircraft Maintenance, Operations Management, Flights, Program Management, Risk Management, Military, Airlines, Maintenance & Repair, Airports
Education
Texas Aero Tech 1986 — 1987
University of Alabama 1985 — 1986
Holly Hill
Holly Hill
Holly Hill
USAA September 2009 - Present
USAA September 2006 - September 2009
US Army June 1999 - September 2006
Skills
Product Management, Six Sigma, Process Improvement, Cross-functional Team..., Program Management, Risk Management, Project Management, Team Leadership, Military, Strategic Planning, Operations Management, Leadership, Underwriting, Operational Planning, Change Management, Product Development, Insurance, Business Process...
Education
United States Military Academy at West Point 1995 — 1999
B.S., Chemistry/ Life Sciences
Aiken High School 1994 — 1995
USAA April 2014 - Present
USAA December 2011 - April 2014
The Speech and Language Center August 2006 - November 2011
Skills
English, Telephone Skills, Technical Writing, Internal Communications, Media Relations, Press Releases, Public Relations, Claims Resolution, Crisis Communications, Strategic Communications, Corporate Communications, Marketing Communications, Social Media, Publicity, Copywriting, Timely Decision Making, Claim Investigation, Communications Planning, Public Speaking, Public Affairs, Internal, Creative Writing, Editing, Proofreading, Organizational..., International Relations
Education
University of the Incarnate Word 2014 — 2016
Master of Arts in Administration, Organizational Development
University of the Incarnate Word 2007 — 2011
B.A., English, International Studies
University College Cork
USAA February 2015 - Present
State of Colorado September 2011 - Present
Fountain Fire Department September 2010 - Present
USAA February 2014 - February 2015
TASC June 2010 - September 2011
City of Fountain - Public Safety Board June 2010 - December 2010
PGi June 2007 - March 2010
Best Buy Co., Inc July 2006 - April 2007
U.S. Army November 1999 - November 2001
Radio Shack Inc January 1999 - November 1999
Skills
Inventory Management, Business Development, Marketing, Account Management, Call Center, Spreadsheets, Fax, Research, Sales, Army, Communicator, Telecommunications, Call Centers, Management, Leadership, Negotiation, Sales Process, Selling, Training, Social Networking, B2B, Strategy
Education
Kaplan University 2007 — 2010
Bachelor's, Paralegal Studies
Penn Foster Career College 2004 — 2007
Business Management
Penn Foster Career College 2002 — 2004
Certificate, Paralegal Studies
United States Ordinance Corps and Schools 2000 — 2000
Diploma, Armament Repair
University of Arizona 1998 — 1999
None, Psychology
USAA May 2015 - Present
USAA February 2014 - May 2015
USAA September 2012 - February 2014
Advanced Orthopedic Designs October 2010 - June 2011
US Army May 2004 - October 2009
Skills
Analysis, Leadership, Marketing, Project Management, Risk Management, Sales, Team Leadership, Army, Business Process..., Cross-functional Team..., Leadership Development, Management, Marketing Strategy, Military, Military Experience, Military Operations, Operational Planning, Operations Management, Process Improvement, Program Management, Security Clearance, Team Building
Education
United States Military Academy at West Point 2000 — 2004
Bachelor of Science (BS), Systems Engineering
United States Military Academy at West Point 2000 — 2004
Systems Engineering
USAA 2014 - Present
The Nyborg group January 2009 - August 2013
Contractor Management Services June 2008 - January 2009
TKM Solutions, LLC January 2003 - June 2008
Skills
Marketing, Small Business, Sales, Advertising Strategy, Marketing Communications, Marketing Strategy, Event Coordination, Direct Mail, Direct Marketing, Complete Campaign, Public Relations, Creative Direction, Website Design, Sales Planning, Research and Analysis, Business Development, Brand Development, Brand Management, SEO
Education
University of Phoenix - Tucson Campus 1991 — 1993
MBA, Business
University of Arizona 1986 — 1989
BA, Journalism/Business
USAA 1991 - Present
Skills
IT Operations, Network Design, Network Architecture, Architecture, Cloud Computing, Enterprise Architecture, IT Strategy, Information Security, Integration, SDLC, Troubleshooting, Unix, Architectures, Disaster Recovery, IT Management, SOA
Education
United States Military Academy at West Point 1987 — 1991
Bachelors of Science, Computer Engineering
USAA March 2013 - Present
Johnston & Murphy August 2012 - February 2013
JC Penney September 2011 - February 2013
BMW Manufacturing August 2010 - August 2011
University of Alabama Housing and Residential Communities August 2008 - May 2011
Skills
German, Management, French, Microsoft Office, Sales, International Business, Insurance, Property & Casualty..., Building Relationships, Relationship Sales, Men's Fashion, Personal Style, Microsoft Word
Education
University of Alabama 2007 — 2012
Bachelor of Science, Commerce and Business Administration; Management; World Business
University of Klagenfurt 2010 — 2010
Study Abroad, German Language and History
USAA My own bossNow retired.February 2014 - Present
San Antonio Theatre 1989 - 2013
USAA 2011 - 2012
Skills
Cross-functional Team..., Business Process..., Business Architecture, Process Improvement, Strategic Planning, Vendor Management, Business Analysis, Program Management, Change Management, Team Leadership, Project Management, Insurance, Enterprise Architecture, Project Portfolio..., Training, Requirements Analysis, Business Process, SDLC, Integration, Visio
Education
Webster University 1987 — 1988
MS, Computer Resources Management
University of Alabama 1969 — 1973
BS, Marketing
Microsoft March 2011 - Present
Apex Systems February 2011 - March 2011
TEKsystems January 2011 - February 2011
ASG December 2010 - January 2011
Muscogee Nation Business Enterprise May 2005 - December 2010
World Savings April 2001 - May 2005
Consultis September 2000 - April 2001
USAA September 1998 - September 2000
Aerotek May 1998 - September 1998
United States Navy May 1994 - May 1998
Skills
Systems Management..., Systems Management..., System Center..., System Center 2012..., Forefront Endpoint..., System Center 2012..., Microsoft SQL Server..., Microsoft SQL Server..., Microsoft SQL Server..., Internet Information..., Internet Information..., Internet Information..., Microsoft Deployment..., Windows Automated..., Microsoft Assessment..., Windows XP, Windows Vista, Windows 7, Windows 8, Windows Server 2000, Windows Server 2003, Windows Server 2008, Windows Server 2012, Active Directory, Group Policy, DNS, WINS, DHCP
Education
University of the Incarnate Word 2013 — 2016
Bachelor of Science Business Administration in Information Systems, 4.0
United States Naval Academy 1996 — 1998
Computer Science
Naval Academy Preparatory School 1995 — 1996
Computer Science
Naval Training Center 1994 — 1994
Data Processing Technician "A" School
USAA July 2015 - Present
USAA August 2014 - June 2015
Arizona Hispanic Chamber of Commerce July 2013 - January 2015
New York Life Insurance Company and NYLIFE Securities October 2013 - July 2014
Northwestern Mutual 2012 - October 2013
Best Buy 2003 - 2012
The Home Depot 1999 - 2003
Skills
Customer Service, Leadership, Sales, Team Building, Sales Management, Management, Microsoft Excel, Store Management, Time Management, PowerPoint, Team Leadership, Microsoft Word, Microsoft Office, Retail, Public Speaking, Marketing, Insurance, Customer Satisfaction, Social Media, Coaching, Social Networking, 401k Rollovers, Annuity Sales, Estate Planning, Gifting Strategies, Key Person Protection, Legacies, Licensed Life Insurance..., Multi-generational..., Multi-generational..., Multi-tasking Skills, Protection..., Wealth Preservation...
Education
University of Arizona 1997 — 2001
St. Mary's High School 1993 — 1997
USAA August 2013 - Present
US Army May 2007 - July 2013
Skills
Military Experience, Operational Planning, Project Management, Operating Budgets, Maintenance Management, Security Clearance, Military Operations, Project Planning, Tactics, Leadership, Army, Counterterrorism, Force Protection, Military, Organizational..., National Security, Logistics, Intelligence, Counterinsurgency, Defense, Military Training, Government, DoD, Intelligence Analysis, Military Logistics, Active DoD Secret..., Combat, Contingency Planning, Emergency Management, Exercises, Government Contracting, Homeland Security, HUMINT, Information Assurance, Leadership Development, Operations Management, Readiness, Reconnaissance, Resource Management, Training, Weapons, Security+, Program Management
Education
United States Military Academy at West Point 2003 — 2007
Bachelor of Science (B.S.), Sociology and Environmental Engineering
Maneuver Captains Career Course, Fort Benning, GA 2012 — 2012
Cavalry Leaders Course, Fort Benning, GA 2011 — 2011
Armor Officer Leadership Course, Fort Knox, KY 2008 — 2008
San Antonio December 2011 - Present
Air Force Services December 2007 - December 2011
USAA January 2004 - November 2006
Skills
Process Management, Program Management, PMP, ERP, Process Engineering, Call Center, Lean Sigma, Operational Excellence, Business Process..., Continuous Improvement, DMAIC, Process Improvement, Process Mapping, Change Management, Business Transformation, Black Belt, Business Management, Six Sigma, Call Centers, Strategic Planning, Root Cause Analysis, Project Portfolio..., Value Stream Mapping, Cross-functional Team..., Business Process Mapping, Business Process, Management, Lean Manufacturing, Team Leadership, Project Management, Requirements Analysis, Operations Management, Vendor Management, Leadership Development, Leadership, Product Development, Analysis, Enterprise Software, Executive Management, Resource Management, Risk Management, DoD, Integration, Governance, Project Planning, Security Clearance, MS Project, Military, IT Strategy, Systems Engineering
Education
University of Houston 1985 — 1997
MBA, Management, Marketing, Finance
United States Air Force Academy 1970 — 1974
BS, Mathematics
USAA September 2011 - Present
St Mary's University January 2010 - Present
USAA May 2004 - September 2011
USAA January 2000 - April 2004
USAA January 1997 - January 2000
Skills
Qualitative Research, Usability, Ethnography, User-centered Design, Performance Consulting, Usability Testing, Human Factors, Interface Design, Project & Team..., User Interface Design, Heuristic Evaluation, User Research, Analytics, Statistics, Task Analysis, Contextual Inquiry, Human Computer..., User Experience, Information Architecture, Persona, Usability Engineering, User Experience Design, User Scenarios, Focus Groups, Accessibility, Research Design, Wire Framing, Interaction Design, Card Sorting, Experience Design, Rapid Prototyping, User Interface, Paper Prototyping, Wireframes, Mobile Design, Service Design, Content Strategy, Web Standards, Data Visualization, Program Management, Information Design, Analysis, Web Analytics, Survey Design, Competitive Intelligence, Human Factors..., Market Research, E-commerce, Quantitative Research, Leadership
Education
University of Washington 1990 — 1992
Post-Doc, Post-doctoral Fellowship
University at Buffalo 1984 — 1990
Ph.D., Experimental/Cognitive Psychology
Ambassador September 2008 - Present
USAA March 2008 - August 2008
Enterprise Rent A Car 2005 - 2008
Regions Bank 1999 - 2005
Education
University of Alabama at Birmingham 1999 — 2003
Bachelor of Science, Criminal Justice Major, Psychology/German Minor
USAA August 2007 - Present
US Air Force June 2000 - Present
Education
University of Colorado Colorado Springs 2006 — 2008
United States Air Force Academy 2000 — 2004
B.S., Economics
USAA November 2011 - Present
Education
United States Military Academy at West Point 1983 — 1986
BS, Operations Resarch
USAA July 2012 - Present
USAA May 2005 - July 2012
McClelland and Hine, Inc August 2004 - December 2004
Universidad Simón Bolívar January 2001 - October 2002
Skills
MySQL
Education
The University of Texas at San Antonio 2006 — 2009
Master's degree, Information Technology, Infrastructure Assurance Concentration
The University of Texas at San Antonio 2003 — 2005
Bachelor of Science, Computer Science
Universidad Simón Bolívar 1999 — 2002
Computer Engineering
USAA 2008 - Present
GMAC Insurance 2006 - 2008
Allstate 2001 - 2006
Skills
Underwriting, Property & Casualty..., Pricing, Risk Management, Product Management, Product Development, Agency Relations, Business Strategy, Business Planning, Profit & Loss Management, Competitive Analysis, Certified Product..., Insurance, Business Analysis, General Insurance, Casualty, Casualty Insurance, P, Vendor Management, Process Improvement, Analysis
Education
University of Arizona 1996 — 2000
BS, Finance
USAA March 2014 - Present
USAA November 2009 - Present
USAA May 2007 - November 2009
Pictobits May 2005 - May 2008
School of Medicine, UFMG June 2001 - March 2005
Skills
Wire Framing, User-centered Design, User Interface, User Experience Design, Creative Visualization, Storyboarding, Interaction Design, Information Architecture, Illustration, Wireframes, Service Blueprints, Experience Mapping, Animation, User Experience, User Interface Design, CSS, Web Design, User Scenarios, HTML 5, Usability, Mobile Design, Usability Testing, Graphic Design, Art Direction, Paper Prototyping, Heuristic Evaluation, Web Standards, Persona, Usability Engineering, Human Computer..., Strategic Consulting, Production Art, Heuristic Analysis, Mobile Interaction..., Persona Creation, Participatory Design, Prototype, CSS3, Digital Illustration, Video Editing, Whiteboarding, Web Analytics, Web Project Management, Web Development, Digital Marketing, Rapid Prototyping, Hypothesis-Driven...
Education
Universidade Federal de Minas Gerais 1998 — 2001
Bachelor of Arts, Animation, Illustration
USAA June 2013 - Present
USAA August 2012 - June 2013
Wachovia December 1998 - October 2008
Skills
Banking, Process Improvement, Business Analysis, Loans, Risk Management, Credit, Loan Origination, Mortgage Lending, Financial Services, SDLC
Education
Wayland Baptist University 2008 — 2010
Master of Business Administration (M.B.A.)
University of Alaska Anchorage 1995 — 1997
Bachelor's Degree, History
USAA December 2011 - Present
USAA June 2011 - December 2011
USAA February 2011 - May 2011
USAA June 2010 - August 2010
Crédit du Nord January 2007 - July 2009
MGM Construction - Annecy, France July 2004 - August 2004
De Vere Group — The Bellhouse Hotel July 2002 - May 2003
Education
The University of Texas at San Antonio 2009 — 2014
BBA, Finance
Université Pierre Mendès-France (Grenoble II) 2003 — 2006
Licence, Economics and Business Administration
Argo Group International Holdings, Ltd. April 2014 - Present
USAA January 2003 - June 2013
Prism Data Systems, Inc August 2000 - January 2003
Skills
IT Management, Project Portfolio..., Information Security..., Project Management, Software Project..., Cyber-security, Disaster Recovery, SDLC, Vendor Management, ITIL, IT Strategy, SharePoint, PMP, IT Operations, Process Improvement, Visio, PMO, Requirements Analysis, Business Process..., Integration, Software Development..., Project Planning
Education
United States Naval Academy 1978 — 1982
Bachelor of Science (BS), Oceanography, Chemical and Physical
Law Office of David R. Feen September 2013 - Present
Tri-State Consumer Insurance Company July 2012 - September 2013
USAA August 1989 - January 2010
Skills
Insurance Law, Litigation Management, Insurance, Claim, Liability, Corporate Law, Corporate Governance, Commercial Litigation, Reinsurance, Product Liability, Arbitration, Mediation, Civil Litigation, Dispute Resolution, Personal Injury
Education
St. John's University, School of Law
Doctor of Law (J.D.), Law
SUNY at Buffalo
Bachelor of Science (BS), Political Science and Government
Resolute Health January 2015 - May 2015
Rio Terra Senior Living February 2014 - March 2014
CHRISTUS Santa Rosa Hospital May 2010 - May 2013
USAA 1999 - 2005
USAA 1997 - 1999
USAA 1993 - 1997
Education
University of Alabama
Bachelor of Science in Human Environmental Sciences, Food and Nutrition, summa cum laude
University of Phoenix
Bachelor of Science (B.S.), Business Administration
USAA 2010 - Present
Infinity Insurance 2006 - 2010
Mayfield claims January 2004 - April 2006
Education
University of Alabama 1997 — 2001
Finance and Economics
USAA July 2014 - Present
USAA May 2013 - June 2014
USAA Investment Management Company September 2010 - May 2013
USAA Federal Savings Bank 2009 - 2010
US Navy May 2008 - July 2009
US Navy September 2006 - May 2008
US Navy June 2004 - September 2006
Skills
Connecting the Dots, Ability to Prioritize, Strategic Thinking, Marketing Strategy, Cross-functional Team..., Customer Segmentation..., Product Management, Business Performance..., Military, Navy, Operational Planning, Process Improvement, Financial Services, Team Player, Program Management, Risk Management, Analytics, Strategy, Team Leadership, Analysis, Operations Management, Management
Education
United States Naval Academy 2000 — 2004
Bachelor's of Science, English
TriWest Healthcare Alliance 2006 - 2013
Scottsdale Community College 2004 - 2005
USAA 1993 - 2004
United States Army 1973 - 1993
Skills
Data Analysis, Process Improvement, Project Management, Leadership, Healthcare Information..., Managed Care, Team Building, Six Sigma, Operations Management, Cross-functional Team..., Program Management, Healthcare Management, Healthcare, Change Management, HIPAA, Vendor Management, Strategic Planning, Team Leadership, Customer Service, Military, Quality Assurance, Healthcare Industry, Strategy, Visio, Training, Analysis, Software Documentation, Project Planning, Business Process..., Insurance, Management, Medicare, Policy, Call Centers, Medicaid, Access, Leadership Development, MS Project, Healthcare Consulting, Budgets
Education
University of South Carolina-Columbia 2003 — 2004
MEd, Personnel Services
United States Military Academy at West Point 1969 — 1973
BS, General Engineering
USAA August 2010 - Present
Education
Universidad de Puerto Rico
USAA Project Manager/Systems EngineerFPL1985 - 1989
Skills
Analysis, CRM, Enterprise Software, Management, Leadership, Project Management, Project Portfolio..., SDLC, Vendor Management, Program Management, Project Delivery, Consulting, PMP, Process Engineering, PMO
Education
Universidad Nacional Autónoma de México
MSc degree in Physics, Electromagnetism
USAA Senior Project ManagerUSAA2004 - 2007
Ernst & Young 1999 - 2003
Skills
Program Management, Business Process..., Cross-functional Team..., Process Improvement, PMP, Risk Management, Project Portfolio..., SDLC, Business Analysis, Vendor Management, Team Building, PMO, Requirements Analysis, Visio, Leadership
Education
United States Military Academy at West Point 1982 — 1986
Engineering, Mathematics
USAA February 2014 - Present
Medtronic September 2011 - December 2013
sanofi-aventis November 2008 - October 2010
Smith Barney November 1990 - November 1998
Skills
FDA, Oncology, Diabetes, Healthcare, Cross-functional Team..., Sop, Leadership, Regulatory Submissions, Customer Service, Pharmaceutical Industry, Product Launch, Sales, Sales Operations, Biotechnology
Education
University at Albany, SUNY 1986 — 1990
BA, Spanish, Business, Economics
Narragansett Bay Insurance Company March 2012 - Present
ACE Private Risk Services September 2009 - August 2011
RMIC April 2004 - August 2009
USAA May 2001 - March 2004
ISO April 1996 - May 2001
Skills
Actuarial, Insurance, Pricing, Property & Casualty..., Actuarial Science, SAS, SQL, Excel, Word, PowerPoint, Access, General Insurance, Microsoft Excel, Ratemaking, Homeowners, Actuaries, Umbrella Insurance, Predictive Modeling, Actuarial Exams, Inland Marine, Data Analysis, Analysis, Liability, Casualty, Catastrophe Modeling, Underwriting, Commercial Lines, Commercial Insurance, Reinsurance, Captives, Loss Reserving, Casualty Insurance, Claim
Education
State University of New York at Albany 1989 — 1993
Bachelor of Science (B.S.), Mathematics
USAA May 2014 - Present
HEB January 2008 - May 2014
HEB May 2000 - December 2007
US Army June 1995 - May 2000
Skills
Procurement, Supply Chain, Warehousing, Leadership, Inventory Management, Supply Chain Management, Purchasing, Global Sourcing, Strategic Sourcing, Operations Management, Inventory Control, Cross-functional Team..., Logistics, Retail, Process Improvement, Forecasting, Contract Negotiation, Team Building, Supply Management, Negotiation, Warehouse Management, Lean Manufacturing, Sourcing, Strategic Planning, Team Leadership, Contract Management, Continuous Improvement, Project Planning, Six Sigma, Management, Materials Management
Education
United States Military Academy at West Point 1991 — 1995
B.S., Environmental Engineering
USAA January 2010 - October 2010
Progressive Insurance Company September 2004 - January 2010
Transworld News November 2003 - September 2004
Ohio Savings Bank May 2003 - February 2004
Pier 1 Imports January 2000 - May 2003
Education
University at Buffalo 1996 — 2000
BA, English
State University Of New
Bachelor of Arts
McLemore Financial Group June 2015 - Present
USAA May 2012 - June 2015
Morgan Stanley Smith Barney August 2010 - April 2012
United States Air Force August 2007 - July 2010
Education
US Air Force Academy 2003 — 2007
BS, Operations Research
EXL June 2015 - Present
EXL January 2015 - Present
Manhattan Chamber of Commerce November 2014 - Present
USAA July 2011 - May 2014
Citizens for the St. Pete Pier, Political Action Committee July 2013 - August 2013
USAA June 2008 - July 2011
USAA July 2007 - June 2008
USAA April 2006 - July 2007
USAA April 2005 - April 2006
USAA January 2003 - April 2005
Skills
Process Improvement, Microsoft Excel, Management, Access, CRM, Customer Service, Strategy, Outlook, PowerPoint, Microsoft Office, Leadership, Spanish, SPSS, SharePoint, Microsoft Word, Project Management, Public Speaking, Excel, French, Word, Customer Relations, SAS, Xactimate, ISO, Analytics, Tableau, Business Development, New Business Development
Education
University of Florida - Warrington College Of Business 2009 — 2011
Master's degree, Business Administration
Universidad de Zaragoza 2001 — 2002
Language Immersion, Spanish and International Economics
University of Idaho 1998 — 2002
Bachelor of Arts, International Studies; Spanish
USAA August 2013 - Present
Breck Honea State Farm February 2012 - July 2013
Marriott International June 2009 - July 2013
Ambassador 2008 - 2009
Enterprise Rent-A-Car 2005 - 2008
Regions Financial Corporation 2003 - 2005
Regions Financial Corporation 1999 - 2003
Skills
Outlook, PowerPoint, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Administration, English, Windows, Research, Typing, German, Licensed Property &..., Property & Casualty..., Member of Toastmasters, Sales
Education
University of Scranton 2011 — 2014
Master of Science (M.S.), Human Resources
University of Alabama at Birmingham 1999 — 2003
Bachelor of Science (B.S.), Criminal Justice
Pioneer Natural Resources Company June 2014 - Present
Select Energy Services October 2011 - February 2013
USAA January 2010 - October 2010
Progressive Insurance September 2004 - January 2010
Skills
Troubleshooting, Customer Service, Logistics, Microsoft Excel, Natural Gas, Oil, Outlook, Petroleum, Supervisory Skills, Team Building, Safety Management..., Sales Management, Time Management, Coaching, Operations Management, Energy, Gas
Education
University at Buffalo 1996 — 2000
Bachelor of Arts (B.A.), English Language and Literature, General
West Seneca East Senior High School 1992 — 1996
College Prep
USAA
Skills
Wealth Management, Retirement Planning, Series 7, Strategic Financial..., Investment Advisory, Retirement, Investment Strategies, Life Insurance, Series 65, Series 63, Mutual Funds, Uniform Combined State..., Wealth Management..., Financial Advisory, Asset Allocation, Financial Planning
Education
University of Arizona
University of Arizona
USAA July 2014 - Present
Headquarters, 4th Brigade Combat Team, 4th Infantry Division May 2012 - Present
4th Brigade Combat Team, 4th Infantry Division May 2012 - November 2012
704th Brigade Support Battalion, 4th Brigade Combat Team, 4th Infantry Division May 2011 - May 2012
4th Brigade Combat Team, 4th Infantry Division November 2010 - May 2011
2-12 Infantry Battalion, 4th Brigade Combat Team, 4th Infantry Division January 2010 - November 2010
United States Military Academy 2005 - 2009
Skills
Intelligence Analysis, Resource Management, Personnel Security, Physical Security, Project Management, Risk Management, Leadership, Adaptability, Highly motivated..., Flexibility, Dependable Team Player, Open Minded, Highly Dedicated, Highly resourceful, Military Experience, Rapid Learning, Microsoft Office, Data Analysis, Analyst Briefings, Combat, Reconnaissance, Afghanistan, Command, Military, DoD, Military Operations, Army, Operational Planning
Education
United States Military Academy at West Point 2005 — 2009
Bachelor of Science (B.S.), Environmental Geography/Environmental Engineering