USAA Company
Industry: Financial services company
DescriptionThe United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)
USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.
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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Employees
T. Rowe Price August 2015 - Present
RidgeWorth Investments 2014 - 2015
USAA 2010 - 2014
US Army 1994 - 1997
Education
University of Florida
MBA - MS in Finance - BSBA
PGi June 2009 - Present
PGi June 2008 - June 2009
USAA June 2004 - March 2008
Nextel February 2000 - October 2002
Skills
Technical Support, Customer Service, Audio Conferencing, Web Conferences, Peer Mentoring, Call Centers, Troubleshooting, Telephony, Help Desk Support, VoIP, Managed Services, Leadership, Microsoft Office, SaaS, Training, Team Leadership, Telecommunications
Education
University of Colorado Colorado Springs
Psychology
USAA March 2013 - Present
Fastenal October 2012 - December 2012
epic central coworking June 2012 - October 2012
Target Corporation (Electronics Manufacturing Services) April 2010 - May 2012
US Air Force Academy August 2009 - November 2009
Skills
Customer Service, Market Research, Customer Experience, Customer Engagement, Management, Marketing Strategy, Social Media Marketing, Marketing Research, Marketing Communications, Entrepreneurship, customer relations, Sales, Sales Process, Sales Operations
Education
University of Colorado at Colorado Springs 2008 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
National Strength and Conditioning Association (NSCA) March 2014 - Present
USAA December 2012 - March 2014
Enterprise Rent-A-Car June 2012 - November 2012
Applebee's August 2005 - May 2012
Skills
Food & Beverage, Food Service, Restaurants, Restaurant Management, Sales
Education
University of Colorado Colorado Springs 2005 — 2010
Bachelors of Science, Business Marketing
USAA May 2010 - Present
TIAA-CREF August 2006 - May 2010
Charles Schwab February 1996 - August 2006
Skills
Retirement Planning, Series 63, Series 7, Wealth Management
Education
University of Colorado Denver
USAA January 2013 - Present
USAA June 2012 - August 2012
Boulder County Juvenile Assessment Center July 2011 - June 2012
Skills
Research, Public Speaking, Customer Service, Social Media, Public Relations, Qualitative Research, Marketing, Marketing Strategy, Social Media Marketing, Digital Marketing, Community Outreach, Marketing Communications, Event Planning, Social Networking, Fundraising, Online Marketing, Email Marketing, Creative Direction, Integrated Marketing, Critical Thinking
Education
University of Colorado at Boulder 2008 — 2012
Bachelor of Arts, Sociology
University of Colorado at Boulder 2008 — 2012
Bachelor of Arts (B.A.), Communications
Ronald Reagan High School 2004 — 2008
High School Diploma
USAA August 2014 - Present
USAA October 2013 - August 2014
USAA July 2011 - October 2013
Darden Restaurants November 2003 - May 2011
TIAA-CREF November 2008 - March 2009
Kabob Station January 2001 - January 2003
Skills
Leadership, Insurance, Customer Service, Customer Satisfaction, Microsoft Excel, Management, Teamwork, Microsoft Office, Team Building, Research, Negotiation, Marketing, Sales, Marketing Communications
Education
University of Colorado Denver 2006 — 2010
B.A., Communication
Strategic Cat Holdings, LLC February 2014 - Present
Strategic Cat Solutions, LLC December 2011 - February 2014
HomeWise Insurance Company March 2007 - November 2011
Travelers of Florida/First Floridian January 2006 - March 2007
USAA June 1998 - January 2006
Florida Farm Bureau Insurance January 1989 - June 1998
Skills
NFIP Certified, California Earthquake..., Insurance Claims, Claims Management, Property & Casualty..., Casualty, Insurance, Claim, Liability, Investigation, Litigation Management, Fraud, Property Damage, Litigation, Insurance Law, Subrogation, Professional Liability, Commercial Insurance, Commercial Lines, Legal Liability, Liability Analysis, Expert Witness, Private Investigations, General Insurance, Risk Management, Claim Investigation, Reinsurance, Inland Marine, Casualty Insurance
Education
The American Institute for Chartered Property Casualty Underwriters 1993 — 1998
Chartered Property Casualty Underwriter, Insurance Risk Management
Insurance Institute of America 1991 — 1992
Associate in Claims, Insurance
University of South Florida 1985 — 1986
Bachelor of Arts, History
University of Florida 1981 — 1985
Undergraduate
USAA May 2013 - September 2013
ServiceSource January 2012 - April 2013
Waddell & Reed January 2010 - January 2012
-- 2010 - 2011
Subway September 2008 - December 2009
Skills
Multi Tasking, Customer Service, Learning Quickly, Fast-paced, Analytics, Finance, Management, Sales, Training, Employee Training, Investments, Bookkeeping, Small Business, Financial Risk, Marketing, Nonprofits, PowerPoint, Strategic Planning, Youth Development, Microsoft Word, Microsoft Excel, Microsoft Office
Education
University of Colorado Boulder - Leeds School of Business
USAA April 2010 - Present
Atmel Corporation April 2010 - Present
SEVEN FALLS COMPANY April 2010 - Present
Colorado Springs Utilities July 2009 - November 2009
Seven Falls Company May 2004 - October 2005
Skills
Leadership, Strategy, Team Building, Operations Management, Analysis, Sales, Marketing, Strategic Financial..., Banking, Manufacturing, Customer Service, Insurance, Investments, Microsoft Excel, Financial Services, Process Scheduler, Series 7, Executive Management, Hiring, Series 63
Education
University of Colorado 2000 — 2004
Bachelors of Science, Management Operations; Business
University of Colorado 2000 — 2004
MBA, Finance; progress
University of Colorado Boulder - Leeds School of Business 2000 — 2004
B.S, Management
BKD CPAs & Advisors January 2012 - Present
T. Rowe Price October 2011 - January 2012
USAA May 2011 - August 2011
Education
University of Colorado Colorado Springs 2007 — 2011
Bachlors of Science in Business, Emphasis in Accounting and Finance
Progressive Insurance March 2012 - Present
Hallmark Personal Lines at Hallmark Insurance Company April 2011 - March 2012
American Income Life Insurance Company March 2011 - April 2011
USAA March 1993 - March 2011
Skills
Subrogation, Business Process, Claims Handling, Claim, Insurance, SCLA, INS, AIS, Arbitration Forums..., Property Damage, Property & Casualty..., Underwriting, General Insurance, Claim Investigation, Legal Liability, Customer Service, Liability, Claims Management, Casualty Insurance, Commercial Insurance, Property Claims, Risk Management
Education
Saint Leo University 2002 — 2008
Business Management
University of Colorado Colorado Springs 1995 — 1997
Biology and Chemistry
Apogee Engineering, LLC 2015 - Present
Colorado Air National Guard October 2012 - Present
USAA August 2007 - June 2014
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Team Building, Coaching, Public Speaking, Budgets, Leadership Development, Outlook, Team Leadership, Time Management
Education
University of Colorado Colorado Springs 2002 — 2007
Bachelor of Arts (B.A.), Communications and Leadership
University of Colorado Colorado Springs 2002 — 2007
Communcation, Communication
Circuit Media January 2015 - Present
Western Media, LLC. October 2012 - January 2015
Examiner.com June 2012 - November 2012
Examiner.com May 2012 - May 2012
USAA September 2010 - February 2012
Barnes and Noble Booksellers September 2007 - September 2010
University of Colorado at Colorado Springs January 2005 - August 2007
Skills
Editing, Copy Editing, Custom Content..., Custom Content Creation, Copywriting, Magazine Management, Public Relations, Niche Marketing, Project Management, Account Management, Developmental Editing, Public Speaking, Sales, Microsoft Office, Writing, Marketing, AP Style Writing, APA Style Writing, Chicago Manual, Wordpress, HTML, Customer Service, Blogging
Education
University of Colorado Colorado Springs 2003 — 2008
Bachelor's, English
Janus Capital Group November 2012 - Present
Brown Brothers Harriman April 2012 - September 2012
USAA November 2010 - April 2012
Olive Garden January 2007 - February 2010
U.S. Air Force June 2006 - January 2007
Skills
Analytics, Market Research, Financial Analysis, Financial Modeling, Investments, Research, Economics, Portfolio Management, Business Analysis, Analysis, Mutual Funds
Education
University of Colorado Denver 2007 — 2010
B.S., Finance
U.S. Air Force Academy 2006 — 2007
Economics
2002-2006Front Range Christian School 2002 — 2006
USAA February 2014 - Present
USAA September 2011 - January 2014
USAA June 2003 - September 2011
USAA July 1997 - June 2003
USAA September 1985 - July 1997
Skills
Claims Management, Property & Casualty..., Insurance, Customer Service, Casualty, Liability, Coaching, Claim Investigation, Performance Management, General Insurance, Employee Relations, Training, Call Centers, Homeowners, Strategic Planning, Team Building, Employee Training, Interviews, Instructor-led Training, Licensed Property, Training Delivery, Microsoft Word, Outlook, Organizational..., Claim, Property Damage, Subrogation, Management, Claims Handling, Casualty Insurance, Risk Management, Leadership, Process Improvement, Sales
Education
The University of Connecticut
Bachelor of Science, Education
College of the sequoias
AA, Liberal Arts
USAA September 2013 - April 2014
Gainesville Roller Rebels June 2013 - July 2013
Florida Bookstore August 2012 - July 2013
WRUF-FM Country 103.7 February 2013 - April 2013
USAA May 2012 - August 2012
Kohl's Department Stores August 2011 - March 2012
Publix Super Markets June 2008 - August 2008
Skills
Marketing, Social Media, Customer Service, Microsoft Office, Windows 7, Advertising, Facebook, Blogging, POS, Mac OS, Fundraising, Community Outreach
Education
University of Florida 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing, 3.6/4.0 GPA
University of South Florida
Master of Business Administration (MBA)
USAA September 2014 - Present
Career Confidence US November 2013 - Present
Corinthian Colleges November 2012 - September 2014
Real Estate Personnel, Inc August 2011 - November 2012
Talbots June 2009 - August 2011
Skills
Recruiting, Marketing, Administrative..., Training, Outlook, Human Resources, Customer Service, Resume Writing, Sales, Helping Clients Succeed, Payroll, Interviews, New Hire Paperwork, Research, Mock Interviews, Non-profit Volunteer, Coordination, Microsoft Word, Microsoft Excel, Problem Solving, Reliability, Teamwork, Trade Shows, Learning Quickly, Efficiency, Effectiveness, Career Development, Career Counseling, Management, Team Building, Student Development, Career Development..., Career Skills, Job Search Strategies, Resume, Job Coaching, Temporary Staffing, Benefits Negotiation, College Recruiting, Creative Writing, Report Writing, News Writing, Employee Relations, E-Verify, I-9 Compliance, Job Fairs, Leadership, Job Search, Coaching, Interview Preparation
Education
University of Colorado at Boulder 2007 — 2011
Bachelor of Arts, Psychology
USAA February 2013 - Present
USAA January 2011 - February 2013
USAA January 2008 - December 2010
USAA April 2003 - January 2008
USAA March 2002 - April 2003
USAA February 2000 - February 2002
Pikes Peak United Way June 1998 - November 1999
Albertsons October 1994 - June 1998
Skills
Underwriting, Insurance, Casualty, Home, Property & Casualty..., Organizational..., Leading Organizational..., Organizational..., Engineering Change..., Organizational Culture, Project Management, Product Management, Strategic Sourcing, Management Consulting, Operations Management, Operational Risk..., Risk Management Plans, Strategic Communications, Call Center, Team Building, Leadership, Call Centers, Risk Management, Business Process, Marketing, Coaching, Process Improvement
Education
University of Phoenix 2001 — 2003
Masters, Organizational Management
University of Colorado Colorado Springs 1995 — 1999
Bachelors, Organizational Communication
Santander Consumer USA Inc. February 2015 - Present
Independent Confidential Consultant to Financial Firm November 2014 - December 2014
USAA January 2014 - September 2014
USAA September 2013 - December 2013
FIMAC June 2011 - April 2013
MM3 November 2009 - June 2012
Wipfli LLP August 2010 - August 2011
Farin & Associates December 2003 - July 2009
Standard & Poor's December 2000 - December 2002
FirstBank 1997 - 1999
Skills
ALM, Interest Rate Risk..., Stress Testing, Financial Analysis, Risk, Risk Management, Banking, Financial Institutions, Operational Risk, Business Strategy, Risk Analysis, Compliance, Management Consulting, Basel II, Strategic Planning, Treasury Management, VAR, Risk Mitigation, Forecasting, Risk Assessment, Trend Analysis, Market Risk, Cash Flow, Capital Markets, Financial Modeling, Capital Budgeting, Internal Audit, Financial Markets, Operational Risk..., Retail Banking, Financial Management, Liquidity Risk, Loans, Financial Reporting, Valuation, Business Valuation, Compliance Management, Financial Risk, Analysis, Mergers & Acquisitions, Process Improvement, Strategy, Portfolio Management, Managerial Finance
Education
University of Colorado Denver 1998 — 2002
BS, Finance, Economics, China Studies
USAA April 2015 - Present
USAA May 2013 - April 2015
Spartan Financial Partners October 2012 - May 2013
American Credit Acceptance September 2009 - October 2012
Yes Go Productions April 2008 - September 2009
Santander Consumer USA July 2006 - April 2008
Angelika Film Center July 2005 - July 2006
CBS Radio September 2002 - July 2005
USAF 31st Services Marketing & Publicity 1998 - 2000
Skills
Account Management, Sales, Sales Management, Automotive, Marketing, New Media, Customer Retention, New Business Development, Leadership, Business Development, Customer Satisfaction, Customer Service, Negotiation, Team Building, Strategic Planning, Management, Sales Process, B2B, Sales Operations, Marketing Strategy, Team Leadership, Forecasting, Marketing Communications, Business Strategy, Documentaries, Budgets, Commercials
Education
University of Central Oklahoma 1993 — 1998
Bachelor of Arts (B.A.)
USAA October 2012 - Present
Associated Credit Union of Texas June 2009 - October 2012
Washington Mutual Bank May 2008 - May 2009
Washington Mutual Bank, FA March 2004 - July 2008
Washington Mutual Bank, FA August 2007 - December 2007
Washington Mutual Bank, FA June 2003 - March 2004
US Army October 1996 - August 2000
Skills
Risk Management, Business Development, Loans, Banking, Consumer Lending, Credit, Leadership, Strategic Planning, Sales, Mortgage Lending, Team Building, Management, Financial Analysis, Human Capital Management, Cross-functional Team..., Customer Service, Finance, Process Improvement, Training, Change Management, Team Leadership, Operations Management
Education
University of Denver - Daniels College of Business 2013 — 2015
Master of Business Administration (M.B.A.), Executive (MBA) Business Administration
University of Houston-Clear Lake 2006 — 2009
Bachelor's Degree, History and Political Science
USAA May 2011 - Present
Westshore Financial Group April 2008 - April 2011
Southgate Financial Group January 2006 - January 2008
H&R Block Mortgage 1998 - 2005
The Associates February 1997 - April 1998
Great Western Bank August 1993 - February 1997
Skills
Leadership, Mortgage Banking, Management, Mortgage Lending, Credit, Loan Origination, Sales, Finance, Team Building, Loans, Program Management, Business Planning, Real Estate, Underwriting, Banking, FHA, Coaching, Residential Mortgages, Refinance, Strategic Planning, Customer Service, Sales Management, Investments, Insurance, Strategy, FHA Financing, Financial Services
Education
University of Florida 1990 — 1993
Bachelor of Science (BS), Business Administration and Management, General
Apple July 2015 - Present
Seton Family of Hospitals May 2014 - Present
Apple August 2008 - Present
CVS Pharmacy July 2014 - May 2015
Dell Children's Medical Cntr, Austin TX January 2014 - January 2015
CompassLearning May 2014 - May 2014
Whole Foods Market December 2013 - May 2014
Time Warner Cable January 2013 - July 2013
Apple Inc. August 2008 - November 2012
USAA January 2001 - March 2006
Skills
Insurance, Call Center, Process Improvement, Customer Service, Customer Satisfaction, Customer Experience, Financial Services, Team Building, Sales, PeopleSoft, Customer Retention, Technical Support, Software Documentation, Microsoft Office, Banking, Troubleshooting, PowerPoint, Retail, Access, Networking, Call Centers, CRM, Salesforce.com
Education
University of the Incarnate Word 2014 — 2014
Pharmacy Technician, Pharmacy Technician/Assistant
University of the Incarnate Word 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Colorado at Boulder 1992 — 1993
none, Biology
Nolan Creek Winery October 2012 - Present
First Command Financial Services May 2012 - Present
USAA June 2011 - December 2011
USAA Financial Services June 2011 - December 2011
AT&T Mobility November 2007 - October 2009
Market Star Corporation March 2007 - October 2007
Raymond Corporation January 2001 - May 2001
The Raymond Corporation 2001 - 2001
Skills
Mutual Funds, Retirement, Investments, Financial Services, Strategic Financial..., Series 7, Retirement Planning, Series 63, Fixed Annuities, Financial Analysis, Financial Advisory, Life Insurance, Asset Allocation, Wealth Management, Finance, Call Center, Insurance, Investment Advisory, Portfolio Management, Customer Retention
Education
University of Colorado 2010 — 2011
BS, Business Administration
University of Colorado at Colorado Springs 2009 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Gujarat Technological University 1994 — 1998
Diploma, Mechanical Engineering
USAA May 2015 - Present
Chase Bank January 2012 - February 2015
Argosy University July 2009 - December 2011
Apollo College October 2006 - May 2009
Qwest March 2004 - September 2006
INTER-TEL, INC June 2001 - March 2004
VIKING COLLECTION SERVICE SOUTHWEST April 2001 - June 2001
OPTION ONE - TOSCO January 2001 - March 2001
Bank One May 1999 - January 2001
NOVUS SERVICES September 1997 - May 1999
Skills
Higher Education, Customer Service, Teaching, Management, Research, Public Speaking, Problem Solving, Admissions, Adult Education, Accounting, Analysis, Budgets, Career Counseling, Change Management, Coaching, Community Outreach, Data Analysis, Distance Learning, E-Learning, Editing, Entrepreneurship, Event Management, Event Planning, Fundraising, Healthcare, Human Resources, Interviews, Leadership, Leadership Development, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Nonprofits, Organizational..., Outlook, Policy, PowerPoint, Program Management, Project Management, Public Relations, Recruiting, Resume Writing, Sales, Social Media, Social Media Marketing, Social Networking, Staff Development, Strategic Planning, Student Affairs
Education
University of Cincinnati
Bachelor of Science, Biology
Merrill Edge December 2014 - Present
USAA April 2011 - January 2013
LPL Financial Services June 2006 - March 2011
U.S. Navy Reserve June 1993 - October 2009
First Command Financial Planning November 2003 - October 2004
Prudential Financial August 1998 - October 2000
US Navy June 1989 - May 1993
US Navy July 1984 - May 1989
Skills
Series 7, Insurance, Retirement Planning, Risk Management, Long-term Care, Wealth Management, Strategic Planning, Mutual Funds, Asset Allocation, Wealth, Estate Planning, Financial Planners, Strategic Financial..., Investment Strategies, Fixed Annuities, Retirement, Financial Advisory, Small Business, Financial Planning
Education
University of Oklahoma 1993 — 1994
MHR, Human Relations, Human Resource Development
University of Florida 1986 — 1989
BA, Political Science, International Relations
USAA June 2013 - Present
Baylor College of Medicine March 2010 - June 2013
EmLogis April 2006 - March 2010
Telecheck at First Data Corp. August 1998 - December 2005
Lahey Clinic August 1987 - August 1998
Skills
Tomcat, Java, Spring, XML, SQL, Web Services, Subversion, Linux, Software Development, SOA, Agile Methodologies, REST, GWT, Hibernate, JPA, Oracle, JSP, AJAX, Web Applications, Android, Programming, Scrum, Integration, Software Design, Eclipse, jQuery, C, C++, Git, Maven, UML, Java Enterprise Edition, Websphere, Object Oriented Design, OOP, Ruby, Servlets, JUnit, Design Patterns, SOAP, Architectures
Education
University of Cincinnati 1982 — 1987
bachelor, Computer Science
University of Cincinnati 1982 — 1987
Bachelor, Mathematics
USAA September 2013 - Present
Toyota Financial Services February 2007 - September 2013
Toyota Financial Services, USA February 2007 - September 2013
Progressive Insurance 2004 - 2007
Skills
Market Research, Segmentation, Analytics, Customer Insight, Competitive Intelligence, Marketing Research, Competitive Analysis, Quantitative Research, Market Analysis, Consumer Behaviour, Focus Groups, Strategy
Education
University of Cincinnati 1988 — 1992
Bachelor of Arts (B.A.), Organizational Communication, General
USAA April 2012 - June 2013
SKYDEX Technologies, Inc. April 2010 - April 2012
University of Colorado at Colorado Springs April 2006 - October 2010
University of Colorado at Colorado Springs March 2006 - April 2007
Skills
Calendaring, Office Operations, Collaborative Leadership, Collaborative Problem..., Event Planning, Corporate Sponsorships, Public Relations, Corporate Communications, Community Relations, Switchboard Operator, Data Entry, Postage Meter, Organizing Meetings, Conflict Resolution, Document Preparation, Mass Mailings, Activity Planning, Event Hosting, Customer Relations, Customer Service, Administrative Support, Packaging, Property & Casualty..., Community Development, Administrative..., Sponsorship, Billing Process, Billing Systems, Building Relationships, Licensed Property &..., Leadership, Strategic Planning
Education
University of Colorado at Colorado Springs 2005 — 2011
BA, Psychology
USAA October 2013 - Present
USAA March 2012 - September 2013
Stewart Title 1987 - October 2011
Stewart Title 2001 - 2009
Stewart Title 1999 - 2001
Stewart Title April 1997 - March 1999
Stewart Title April 1987 - April 1997
Skills
Escrow, Title Insurance, Closings, Notary Public, Real Estate, Loss Mitigation, Real Estate Transactions, Purchase, Financial Analysis, Financial Management, Foreclosures, Contract Negotiations, Software Implementation, Strategic Planning, Loans, Commercial Real Estate, Management, Short Sales, Mortgage Lending, Refinance, Mortgage Banking, Underwriting, Sellers, REO
Education
University of Florida 1981 — 1983
BS, Finance
University of Florida - Warrington College of Business Administration 1981 — 1983
BS, Finance
USAA August 1989 - Present
Rent-A-Center May 1985 - July 1989
Skills
Call Centers
Education
University of Colorado at Colorado Springs 1991 — 2007
BA, Psychology
District School Board of Pasco County March 2014 - Present
AGA Financial, LLC August 2013 - March 2015
The Harwood Financial Group May 2013 - August 2013
USAA May 2011 - May 2013
Merrill Lynch September 2009 - May 2011
Virtus Investment Partners November 2006 - July 2008
Samuel A. Ramirez & Co., Inc May 2005 - October 2006
City of Hartford - Office of the Treasurer January 1999 - May 2005
Tower Square Securities, Inc May 1998 - January 1999
Quick & Reilly December 1996 - May 1998
Skills
Mutual Funds, Investments, Asset Management, Equities, Alternative Investments, Portfolio Management, Retirement Planning, Asset Allocation, Manager Selection, Financial Advisory, Asset Managment, Investment Strategies, Securities, Retirement, Pensions, Financial Services, Due Diligence, Estate Planning, Strategic Financial..., Investment Management, Fixed Income, Bonds, Series 63, Series 7, Hedge Funds, Wealth Management, Analysis, Financial Planners, Life Insurance, Uniform Combined State..., Wealth Preservation..., Series 65, Investment Advisory, Wealth Management..., Insurance, Financial Planning
Education
University of Hartford 1996 — 1999
Master of Business Administration (MBA), Business Administration
The University of Connecticut 1987 — 1992
BS, Business Management
USAA February 2014 - Present
Softworld October 2013 - January 2014
Farmers Insurance 2008 - 2013
Farmers Insurance 2002 - 2007
Farmers Insurance 1996 - 2002
Skills
Underwriting, Claim, Process Improvement, Umbrella Insurance, Liability, Legal Liability, Management, Strategy, Insurance, Policy, Budgets, Team Leadership, Project Planning, Property & Casualty..., Claims Management, Risk Management, Analysis, General Insurance
Education
University of Central Oklahoma 1989 — 1994
MEd, Administration
University of Central Oklahoma 1986 — 1989
BA, French
MCHS
HospitalPortal.NET April 2015 - Present
Sip and Splash August 2013 - April 2015
USAA April 2011 - May 2013
United States Air Force Reserve June 2009 - September 2012
Kappa Sigma Fraternity June 2010 - June 2012
Army National Guard May 2002 - November 2008
Skills
Leadership, Military, Security Clearance, Program Management, Public Speaking, Microsoft Excel, PowerPoint, Team Leadership, Leadership Development, Team Building, Process Improvement, Training, Management, System Administration, Strategic Planning, Microsoft Office, Event Planning, Customer Service, Marketing, Social Networking, Event Management, Time Management, Research, Web Content Management, Web Analytics, Public Relations, Social Media Marketing, Editing
Education
University of Colorado Colorado Springs 2007 — 2010
Bachelor’s Degree, Business Administration; Sociology
Cherry Creek Properties, LLC September 2014 - Present
WordPress December 2011 - Present
Keller Williams Partners January 2014 - September 2014
USAA October 2002 - May 2014
Political Candidate/Activist March 2006 - November 2008
Wide Open West August 2001 - January 2002
Skills
Blogging, Customer Service, Blogger, Outlook, Public Speaking, Public Relations, Budgets, Politics, Strategic Planning, Social Media, Social Networking, Contract Negotiation, Team Building, Process Improvement, Insurance, Real Estate, Training, Coaching, Claim, Event Planning, Leadership
Education
American Dream Real Estate 2013 — 2013
Real Estate Brokers License, Real Estate
University of Colorado at Colorado Springs 1993 — 1996
Bachelor of Arts, Communications
Pikes Peak Community College 1983 — 1985
General Studies, General Studies
MetLife May 2013 - Present
The Hartford January 2011 - May 2013
MN Capital Management April 2008 - December 2010
USAA October 2006 - April 2008
Nationwide Insurance June 2004 - October 2006
Sears, Roebuck and Company May 2002 - June 2004
Nationwide Insurance November 1999 - May 2002
Nationwide Insurance July 1997 - November 1999
Nationwide Insurance March 1994 - July 1997
Skills
P&L Management, Strategic Thinking, Action Oriented, Driving Results, Customer Focus, Coaching, Product Management, Pricing, Call Center, Underwriting, General Insurance, Cross-functional Team..., Team Leadership, Change Leadership, Thought Leadership, Analytics, Analysis, Call Centers, Casualty, Insurance, Change Management, Leadership, Management, Process Improvement, Property, Risk Management, Strategic Planning, Strategy, Team Building
Education
Harvard Business School 2014 — 2014
MetLife Leadership Development Program
University of Florida 1993 — 1994
History, Economics
The University of Chicago 1992 — 1993
Economics, History
University of Florida 1990 — 1992
BA, History, Economics
USAA June 2014 - Present
Rock Bottom Restaurant & Brewery 2010 - Present
Skills
Team Leadership, Social Networking, Facebook, Microsoft Office, Customer Service, Hospitality, English, Windows, Time Management, Teamwork, Event Planning, Research, Conflict Management, Collaborative Problem..., Marketing Communications, Public Relations, Team Building
Education
University of Colorado Colorado Springs 2007 — 2012
Bachelor's degree, Communication
Dimensional Fund Advisors June 2007 - Present
USAA December 2006 - June 2007
First Data January 2006 - December 2006
Scottrade March 2005 - December 2005
Lipper, A Thomson Reuters Company June 2004 - March 2005
Education
University of Denver
Finance
Wells Fargo Home Mortgage February 2013 - Present
Allonhill November 2010 - January 2013
Wachovia Settlement Services January 2009 - November 2010
USAA May 2009 - September 2009
Wachovia 1992 - 2008
Skills
Risk Management, Mortgage Lending, Loans, Underwriting, Banking, Credit Analysis, Leadership, Credit Risk, Loan Origination, Financial Risk, Change Management, Mortgage Underwriting, Management, Portfolio Management, Performance Management
Education
University of Colorado Boulder - Leeds School of Business 1987 — 1991
BS, Finance/Marketing
EMC Insurance Companies May 2014 - Present
Kiesling Associates LLP November 2012 - April 2014
BKD CPAs & Advisors September 2011 - July 2012
USAA April 2007 - May 2011
Bank of the West April 2004 - April 2007
Skills
Organizational..., Microsoft Office, Microsoft Excel, Microsoft Word, Communication, Timely Decision Making, Leadership, Accounting, Auditing, Insurance, Time Management, Banking, Accounts Receivable
Education
University of Colorado at Colorado Springs 2008 — 2011
Master of Business Administration (M.B.A.), Accounting and Business/Management
University of Northern Iowa 2000 — 2004
Bachelor of Arts (B.A.), Business Administration and Management, General
Denver Health October 2014 - Present
Denver Health September 2011 - October 2014
Denver Health June 2010 - September 2011
Denver Health December 2009 - June 2010
CSAA February 2008 - December 2009
CSAA October 2007 - February 2008
USAA March 2007 - August 2007
T-Mobile June 2004 - January 2007
Life Care Centers of America July 2003 - November 2003
Springs Village Care Center March 2003 - June 2003
Skills
Healthcare, Soarian Clinicals, EMR, CPOE, HIPAA, SharePoint, Business Analysis, Microsoft Excel, Invision, EDM, Soarian CPOE, Ambulatory, EHR, Informatics, Testing, Healthcare Information..., Software Implementation, Healthcare Consulting, Process Improvement, Hospitals, Revenue Cycle, Epic Systems, Documentations, Meditech, Documentation, Health Informatics
Education
University of Colorado at Denver 2011 — 2016
MBA, Healthcare Administration Information Technology
Westwood College 2006 — 2009
Bachelor of Science (BS), Healthcare Management
USAA May 2012 - Present
USAA November 2010 - May 2012
USAA November 2009 - November 2010
Wachovia January 2008 - May 2009
Wachovia October 2005 - December 2007
Bank of America 2003 - 2005
Premier, Inc. August 1999 - April 2002
Healthmatics- A GlaxoWellcome Company May 1995 - July 1999
Glaxo Inc January 1993 - May 1995
United States Marine Corps June 1985 - September 1992
Skills
Product Development, Innovation, Innovation Management, Business Process Design, Process Management, Outsourcing, Shared Services..., Operations Management, Enterprise Risk..., Operational Risk, Operational Risk..., Six Sigma, Lean Sigma, Strategic Supplier..., BPO, KPO, Process Maturity, Shared Services, Transformation Design, Transformation Programs, Business Process..., Process Engineering, Leadership, Change Management, Process Improvement, Operational Excellence, Business Strategy, Management, Strategy, Business Process..., Executive Management, Strategic Planning, Governance, Cross-functional Team..., Project Portfolio..., Risk Management, Business Process, Analysis, Financial Services, Strategic Sourcing, Consulting, Coaching, Management Consulting, PMO, Business Analysis, Sourcing, Program Management, Vendor Management, Business Transformation, Project Management
Education
University of Colorado Boulder 1981 — 1985
BA
University of Colorado Boulder
IntelliTec College May 2015 - Present
CCI February 2013 - March 2015
Alorica 2012 - 2012
Ultra Diamonds 2011 - 2012
USAA February 2005 - January 2006
Skills
Editing, Creative Writing, Professional and..., Public Speaking, Technical Writing, Teaching, Higher Education, Resume Writing, Curriculum Development, Career Counseling, Grant Writing, Interviews, Job Search Strategies, Career Development, Copy Editing, PowerPoint, Microsoft Office, Job Coaching, CampusVue, Customer Service, Mock Interviews, Interview Preparation, Recruiting, Curriculum Design, Distance Learning, Adult Education, Leadership, Time Management, Training
Education
University of Colorado at Colorado Springs 2007 — 2011
Bachelor's Degree, English
Sellstate Alliance Realty May 2015 - Present
USAA 2008 - 2010
Skills
Microsoft Word, Microsoft Excel, Management, Sales, Microsoft Office, PowerPoint, Customer Service, English, Leadership
Education
University of Colorado Colorado Springs
University of Houston
Brother-to-Brother Ministries June 2007 - Present
Self-Employed 2007 - Present
LTC Financial Partners August 2005 - December 2007
USAA January 2000 - October 2001
Skills
Teaching/mentoring, Leadership Development, Public Speaking, Coaching, Non-profits, Teaching, Team Building, Marketing, Organizational..., Budgets, Theology, Public Relations, Workshop Facilitation, Event Planning, Program Development, New Business Development, Social Media, Microsoft Office, Social Networking, Fundraising, Community Outreach, Volunteer Management, Team Leadership, Nonprofits, Customer Service, Newsletters, Editing, Strategic Planning, Research, Advertising, Entrepreneurship, System Administration, Marketing Strategy, Start-ups, Small Business, Program Management, Leadership, Business Strategy, Event Management, Long-term Care, PowerPoint, Marketing Communications, Analysis, Sales, Management, Social Media Marketing, Project Management, Negotiation, Training, Project Planning
Education
Aquinas Institute of Theology 1998 — 2002
MAPM, Pastoral Ministry
Webster University 1980 — 1982
MA, Public Administration
University of Cincinnati 1965 — 1969
BA, Political Science
Taylor High School 1960 — 1964
USAA August 2010 - Present
Education
University of Colorado Colorado Springs 2000 — 2004
Bachelor of Science, Business Marketing and Information Systems
Decentrix Inc. August 2015 - Present
Agility Solutions January 2012 - August 2015
USAA November 2010 - December 2011
Amica Mutual Insurance Co. September 2009 - November 2010
YMCA of Boulder Valley August 2005 - May 2009
Skills
Microsoft Excel, Process Improvement, Data Analysis, Microsoft SQL Server, Project Management, Microsoft Access, SQL Server, Business Intelligence, VBA, PowerPoint, Microsoft Word, Microsoft Power Point, Microsoft Outlook, Oracle SQL, Information System Audit, Microstrategy, Financial Audits, Tableau, Outlook, Access, Business Analysis, Analysis, Leadership, Financial Analysis, Auditing, Business Process
Education
University of Colorado at Denver 2011 — 2014
Masters of Science, Information Systems Management
University of Colorado at Boulder 2005 — 2009
Bachelors of Science in Business Administration, Finance, Economics
Self-Employed March 2015 - Present
USAA November 2013 - February 2015
USAA May 2013 - November 2013
USAA August 2011 - May 2013
Colorado Space Grant Consortium May 2010 - July 2011
Colorado Space Grant Consortium August 2009 - July 2011
Laboratory for Atmospheric and Space Physics May 2007 - August 2009
Skills
Software Development, Systems Engineering, iOS, Unix, Shell Scripting, Web Development, Java, StarTeam, Matlab, Objective-C, Perl, Bash, Ksh, C++, C, Python, JBoss Application Server, Websphere, OpenGL ES, Aerospace, Testing, WSDL, Robotics, Eclipse, Rational Software..., Oracle SQL, Enterprise Risk..., XML, SoapUI, JSON, JAX-WS, RTC, CVS, Innovation, Automation, Agile Methodologies, PHP, HTML, CSS, Apache, Tortoise SVN, Samba, NFS, Qt, IDL, x86 Assembly, Software Engineering, Programming, Linux, Test Driven Development
Education
University of Colorado at Boulder 2005 — 2011
Bachelor of Science, Aerospace Engineering
Julia Sauget Photography LLC June 2010 - Present
CNA Insurance November 2013 - September 2014
Charley's Angels Premier Newborn Hospital Photography February 2013 - November 2013
USAA 2012 - 2013
Dress Barn July 2010 - July 2012
Progressive Insurance 2007 - 2010
Dress Barn April 2005 - April 2007
Education
University of Colorado at Colorado Springs
Bachelor of Arts (B.A.), Visual and Performing Arts (Emphasis in Photography)
Kelly Financial Resources July 2015 - Present
Allstate Insurance July 2010 - July 2015
AAA NCNU February 2009 - July 2010
Allstate Insurance Agency June 2006 - February 2009
USAA February 2003 - June 2006
Skills
Property & Casualty..., General Insurance, Insurance, Commercial Insurance, Term Life Insurance, Umbrella Insurance, Life Insurance, Liability, Homeowners, Whole Life, Legal Liability, Strategic Planning, Universal Life, Casualty, Flood Insurance, Microsoft Excel, Renters, Commercial Lines, Casualty Claims, High Value Homes, Financial Analysis, Public Speaking, Construction Insurance, Ocean Marine, Personal Auto, Physical Damage, Umbrellas, High Net Worth Insurance, Specialty Lines, Renewal Retention, Sales, Permanent Life Insurance, Casualty Insurance
Education
University of Colorado at Colorado Springs 1997 — 2001
Bachelor of Arts, Business Communications
Wray High School 1992 — 1996
The Agency Colorado, LLC DBA The Agency November 2014 - Present
In Motion Physical Therapy/Wellness August 2014 - Present
Travelers Insurance June 2004 - July 2013
USAA January 2005 - May 2008
Skills
Underwriting, Insurance, Property & Casualty..., Health Insurance, Workers Compensation, Commercial Insurance, Liability, Casualty, General Insurance, Commercial Lines, Claim, Legal Liability, Professional Liability, Reinsurance, Claims Management, Umbrella Insurance, Medical Billing, Customer Service, Medical Coding, Office Management
Education
University of Colorado Denver
Bachelors of Science, Psychology
University of Colorado Denver
BS, Psychology
USAA July 2015 - Present
USAA May 2014 - August 2014
Fazolis Italian Restaurant October 2013 - April 2014
Skills
Economic Data Analysis, Economic Research, Microsoft Excel, International Relations, International Political..., Economics, Research, Data Analysis, Analysis, Statistics, Teamwork, Stata
Education
University of Colorado Colorado Springs 2012 — 2015
Bachelor of Arts (B.A.), Economics, With Distinction
Ashville College, UK 2007 — 2012
High School, Economics and Geography
USAA June 2015 - Present
Pascal's Coffeehouse September 2013 - Present
Universal Orlando June 2013 - January 2014
Chick-fil-A June 2009 - August 2012
Skills
Customer Service, Time Management, Cashiering, Teamwork, Microsoft Word, PowerPoint, Sales, Leadership, Inventory Management, Social Media, Event Planning, Social Networking, Project Management, Conflict Resolution
Education
University of Florida 2012 — 2016
Bachelor of Science in Business Administration, Finance, 3.65
Lamar Advertising July 2012 - Present
R.E. Monks Construction April 2012 - July 2012
R.E. Monks Construction April 2011 - April 2012
USAA January 2010 - October 2010
University of Colorado October 2009 - March 2010
Ouray Hot Springs Inn June 2005 - September 2009
Anita Kushen and Associates Literary Agency January 2009 - May 2009
University of Colorado August 2006 - May 2009
Citizens State Bank of Ouray June 2005 - July 2007
Skills
Microsoft Office, Editing, Books, Telephone Skills, Editorial, Access, Marketing, Facebook, InDesign, Outlook, Social Media, Social Networking, Creative Writing, Public Relations, Public Speaking, Advertising
Education
University of Denver 2009 — 2009
Certificate, Publishing
University of Colorado Colorado Springs 2005 — 2009
BA in English, Professional & Technical Writing
US Bank March 2014 - Present
USAA July 2011 - Present
Parkwest Galleries October 2010 - July 2011
Skills
Customer Service, Management, Leadership, Training, Sales, Public Speaking, Process Improvement, Team Building, Coaching, Event Planning, Microsoft Excel, Credit
Education
University of Colorado Colorado Springs 2001 — 2003
Bachelor's degree, Economics
USAA February 2013 - Present
Skills
Team Building, Public Speaking, Customer Service, Leadership, Program Management, Leadership Development, Strategic Planning, Event Planning, Public Relations, Community Outreach, Sales
Education
University of Colorado Colorado Springs 1999 — 2003
Master of Arts (M.A.), Communication, General
USAA January 1992 - Present
Skills
Property & Casualty..., Risk Management, Customer Service, Insurance, Process Improvement, General Insurance, Underwriting, Liability, Leadership, Wildfire Risk Management, Microsoft Excel, Claim, Team Building
Education
University of Colorado Colorado Springs 1985 — 1987
Bachelor's degree, Communication and Media Studies
University of Northern Colorado 1983 — 1985
US Reports April 2014 - June 2015
USAA November 2010 - April 2013
USAA November 2007 - January 2011
Skills
Customer Service, Insurance, Team Building, Sales, Microsoft Excel, Operations Management, Process Improvement, Management, Time Management, Strategic Planning, Customer Satisfaction, Public Speaking, Leadership, Microsoft Office, Property & Casualty..., Account Management
Education
University of Colorado at Colorado Springs 1998 — 2001
BA, Communications
USAA March 2015 - Present
USAA October 2014 - Present
Self Employed December 2012 - Present
People's United Bank September 2013 - September 2014
Variety Donuts May 2008 - August 2013
Pi Delta Psi Fraternity January 2012 - November 2012
Epic Meal Time Culinary Club, University of Connecticut January 2011 - May 2012
Pi Delta Psi Fraternity January 2011 - December 2011
Skills
Microsoft Office, Adobe Creative Suite, Relationship Management, Building Relationships, Customer Service, Long-term Customer..., Public Relations, Risk Management, Quality Assurance, Crowd Control, Money Management, Graphic Design, InDesign, Illustrator, Photoshop
Education
University of Connecticut 2008 — 2012
University of Connecticut
Bachelor of Science, Allied Health Science
USAA January 2015 - Present
USAA March 2010 - January 2015
USAA September 2008 - March 2010
USAA April 2003 - September 2008
Skills
Insurance, Management, Finance, Economics, Underwriting, Leadership, Call Centers, Training, Risk Management, Analysis, Program Management
Education
University of Colorado Colorado Springs 2008 — 2013
Master of Business Administration (M.B.A.), Emphasis in Finance
University of Colorado Colorado Springs 2001 — 2006
Bachelor of Science (B.S.), Major in Finance and Minor in Economics
USAA January 2015 - Present
USAA 2013 - Present
Dex One January 2012 - Present
Abercrombie & Fitch February 2010 - December 2011
Champps November 2009 - February 2010
AnytimeFitness May 2009 - September 2009
Woodmoor Pines Golf and Country Club May 2006 - August 2009
US Army May 2005 - February 2009
Skills
Customer Service, Hiring, Word, PowerPoint, Google Adwords, Product Management, Team Leadership, SEO, WebEx, Salesforce.com, Microsoft Word, Recruiting, Leadership
Education
University of Colorado Boulder 2003 — 2008
Political Science, Politics
National Lloyds Corp., a Hilltop Holdings company 2014 - Present
Allstate 2011 - 2014
USAA 2008 - 2011
Travelers Insurance 2006 - 2008
USAA 1998 - 2005
Middlesex Mutual Assurance 1993 - 1996
Safeco Insurance 1989 - 1993
Skills
Product Innovation, Asset Managment, Negotiation, Market Analysis, Budgets, Business Requirements, Multi-channel Marketing, Project Portfolio..., Insurance, Positioning, Strategic Alliances, Business Planning, Casualty
Education
Xavier University -- Graduate School of Business 1989 — 1993
MBA, Management
University of Dayton 1984 — 1988
BA, Marketing Communications
University of Virginia, Darden School of Business
USAA March 2013 - May 2013
West Electric Group December 2010 - February 2012
West Electric Group September 2007 - December 2010
West Electric Group August 2006 - September 2007
Skills
Process Scheduler, Microsoft Excel, Team Building, Microsoft Office, Payroll, Customer Service, Strategic Planning, Human Resources, Change Management, Interviews, Employee Benefits, Training, Budgets, Recruiting, Leadership, Business Planning, Risk Management, Accounting, Leadership Development, Project Planning, Accounts Payable, Contract Management, Personnel Management, Organizational..., Microsoft Word, Analysis, Hiring, Onboarding, Management, Auditing, Accounts Receivable, Project Management
Education
University of Colorado at Colorado Springs
Bachelor of Health Science, Forensic Science
USAA May 2012 - September 2015
Procter & Gamble February 2009 - June 2011
Procter & Gamble March 2008 - February 2009
Procter & Gamble March 2004 - March 2008
Procter & Gamble September 2000 - March 2004
American Red Cross May 1995 - December 1998
Daymark Public Relations June 1993 - May 1995
Skills
Influencer Marketing, Media Relations, Internal Communications, Strategic Communications, Crisis Communications, Social Media, Brand Management, Cause Marketing, Communication Training, Public Relations, Marketing Communications, Customer Insight, Consumer Products, Corporate Communications, Brand Equity, Newsletters, Press Releases, Marketing Strategy, Strategy, Cross-functional Team..., Leadership
Education
XAVIER UNIVERSITY 1998 — 2000
Master, Business Administration
University of Dayton 1989 — 1993
Bachelor of Arts, Communications, History & Marketing
Roger Bacon
Thermo King Chesapeake, Inc. April 2013 - May 2015
Certified Personal Trainer February 2007 - April 2013
USAA March 2003 - February 2007
Arizona Supreme Court 2002 - 2003
Luxottica Retail February 1997 - December 2001
Skills
Customer Service, Insurance, Process Improvement, Strategic Planning, Sales, Program Management
Education
University of Cincinnati
MetLife November 2014 - Present
USAA June 2009 - October 2014
SunTrust Bank July 2003 - October 2007
Wells Fargo November 2001 - June 2003
Citizens Bank April 2000 - June 2001
UBS August 1998 - January 2000
Foxwoods Resort Casino June 1993 - June 1998
Skills
CWS, Business Strategy, Talent Management, Tactical Planning, Cross-functional Team..., Sales Management, Customer Service, Team Building, Wealth Management, Life Insurance, Investments, Banking, Relationship Management, Financial Services, Insurance, Leadership, Portfolio Management, Retirement Planning, Mutual Funds, Retirement, Series 7
Education
The University of Connecticut 1990 — 1993
BA, Political Science and Business Administration
A Little Bit of Birthday January 2013 - Present
Independent Contractor 2008 - Present
USAA 2003 - 2008
Farmers Insurance 1998 - 2003
Skills
Underwriting, Risk Management, Copy Editing, Public Relations, Event Planning, Marketing, Customer Service, Copywriting, Creative Writing, Web Content, Speech Writing, Proofreading, Newspapers, News Writing, Tutoring, Storytelling, Feature Articles, AP Style
Education
University of Colorado at Boulder 1994 — 1998
BS, Journalism
Memorial Hospital of Tampa July 2010 - Present
Florida Golden Palette 2008 - Present
CareCentrix May 2009 - May 2010
Cox Target Communications 2005 - 2008
USAA 1993 - 2005
Skills
Vendor Management, Time Management, Team Building, Sales, Recruiting, Public Speaking, Policy, Organization, HIPAA, Executive Support, Customer Service, Cross Functional Team..., Confidentiality, Contract Management, Healthcare Information..., Healthcare Management, System Administration, Strategic Planning, Public Relations, Process Improvement, Payroll, Operations Management, Networking, Network Administration, Marketing, Management, Leadership, Insurance, Healthcare, Databases, Customer Retention, Budgets, Advertising, Administration, Account Management
Education
Balboa High School
University of Florida
B.A, Art
University of South Florida
Teaching, Art K-12
Thoughtful Wealth Management February 2015 - Present
USAA March 2012 - February 2015
CA Wealth Managment Partners LLC February 2011 - March 2012
1st Global May 2008 - February 2011
LightPort, Inc. July 2007 - March 2008
Franklin Templeton Investments February 2003 - February 2006
Franklin Templeton Investments September 2000 - February 2003
Ameriprise Financial 1998 - 2000
Merrill Lynch 1994 - 1996
Skills
Financial Planning, Retirement Planning, Business Planning, Asset Protection, Risk Mitigation, Wealth Management, Investments, Insurance, Tax, Estate Planning, Asset Management, Portfolio Management, Annuities, Asset Allocation, Business Development, Financial Services, Fixed Annuities, Retirement, Risk Management, Strategic Financial...
Education
University of Florida 1985 — 1989
BS, Business Administration
Colgate Sailing School
Certified Sailing Captain, Yacht Cruising
The American College
Chartered Financial Consultant
Farmers Insurance October 2013 - Present
Farmers Insurance December 2011 - September 2013
CompounDesign January 2008 - December 2011
USAA March 2009 - March 2010
Skills
InDesign, Multi Tasking, Critical Thinking, Problem Solving, Project Management, Organizational..., Strategic Planning, Customer Service, HTML, CSS, Illustrator, Photoshop, Dreamweaver, Microsoft Office, Marketing Communications, Marketing..., Graphic Design, Claims Handling, Claims Management, Claim Investigation, Auto Claims, Customer Satisfaction, Claims Investigations, Communication
Education
University of Colorado at Colorado Springs 2002 — 2006
BS, Marketing
USAA February 2014 - Present
USAA March 2011 - February 2014
T. Rowe Price 1999 - March 2011
T. Rowe Price 2005 - 2008
Skills
Series 63, Mutual Funds, Series 24, Uniform Combined State..., 401k, Series 6, Investments, FINRA, Retirement, Asset Allocation, Retirement Planning, Financial Services, Asset Managment, Wealth Management, IRAs
Education
Webster University 2011 — 2013
Master of Arts (MA)
University of Colorado Colorado Springs 1996 — 1998
B.A.
The University of Montana 1992 — 1995
Deloitte Touche Tohmatsu September 2007 - Present
USAA September 2005 - August 2007
American Electric Power 2003 - 2005
Ohio Bureau of Criminal Investigation 1983 - 2003
Skills
Security
Education
University of Dayton 1976 — 1980
BS, Criminal Justice
Tri-State Generation & Transmission August 2008 - Present
PetSmart August 2006 - June 2007
Colorado Springs Utilities February 2004 - March 2006
USAA March 1993 - February 2004
Skills
Recruiting, Employee Relations, Human Resources, Performance Management, Onboarding, Interviews, Applicant Tracking..., Sourcing, Talent Management, Team Building, Temporary Placement, Process Improvement, Management, Coaching, Workforce Planning, Training, Customer Service, HRIS, Screening Resumes, Vendor Management, Organizational..., Talent Acquisition, Time Management, Employee Training, Employment Law, Deferred Compensation, New Hire Orientations, College Recruiting, Employee Engagement, Internet Recruiting, Succession Planning, Personnel Management, Benefits Administration, Job Descriptions, FMLA
Education
University of Colorado Colorado Springs 1986 — 1991
BSBA, HRM
Osborne, Parsons & Rosacker, LLP July 2013 - Present
YES Energy Management August 2012 - Present
FCI & Associates, Inc. December 2011 - August 2012
TCA September 2011 - November 2011
USAA October 2004 - August 2008
Merlin RAMCo Inc. September 2007 - February 2008
Checks Unlimited 2004 - 2004
Checks Unlimited 2004 - 2004
Checks Unlimited 2004 - 2004
US Army November 1999 - December 2003
Skills
Financial Accounting, Financial Reporting, Financial Analysis, Microsoft Office, Leadership, Time Management, Software Documentation, Accounts Receivable, Data Entry, Troubleshooting, Training, Budgets, Microsoft Excel, PowerPoint, Account Management, Process Improvement, Access, Outlook, Microsoft Word, Invoicing, Analysis, Public Speaking, Social Media, Customer Service, Auditing, QuickBooks, Payroll, Accounting
Education
University of Colorado at Colorado Springs 2006 — 2011
BS, Accounting and Finance
USAA Sr Specialist Member RetentionUSAASeptember 2010 - Present
Education
The Institutes 2014 — 2015
Associate in General Insurance
University of Florida 1977 — 1979
Bachelor of Arts (B.A.), Education with English minor, High School
Premier Retail Services, Inc. January 2015 - Present
University of Colorado at Colorado Springs August 2012 - Present
Springs Sounds Entertainment May 2006 - Present
The Artistic Place January 2006 - Present
USAA February 2009 - May 2014
KRDO Radio, TV, KRDO.com and Telemundo May 2005 - June 2006
Colorado Springs Harrison District 2 Schools 2001 - 2004
American Medical Security 1998 - 2001
WFRV and WJMN Television Station Inc 1993 - 1994
Skills
Customer Service, Leadership, Communication, Microsoft Excel, Property & Casualty..., Outlook, Lecturing, Audio Editing, Commercial production, University Teaching, Public Speaking, Customer Satisfaction, Public Relations, Marketing, Research, Event Planning, Microsoft Office, PowerPoint, Microsoft Word, Social Media, Nonprofits, Facebook, Press Releases, Higher Education, Fundraising, Training, Event Management, Newsletters, Data Entry, Marketing Communications, Creative Writing, Team Building, Media Relations, Leadership Development, Advertising, Volunteer Management, Organizational..., Photography, Teaching, Staff Development, Organizational..., Account Management, Photoshop, Community Development, Journalism, Editing, Community Outreach, Acting, Speech Writing, Contract Negotiation
Education
University of Colorado at Colorado Springs 2006 — 2011
Masters, Communication, General
USAA 2012 - Present
Riverton & Associates, Inc 1996 - Present
USAA August 2007 - 2012
USAASA 2007 - 2011
Skills
Data Science, Data Analysis, Software Development, Data Mining, Business Intelligence, SOA, Enterprise Architecture, Business Rules, Java, Agile Methodologies, SQL, Software Project..., Requirements Analysis, Architecture, Web Services, Project Portfolio..., Data Warehousing, Technical Leadership, Java Enterprise Edition, Business Architecture, Integration
Education
University of Cincinnati 2003 — 2007
Ph.D., Computer Science - Data Mining, Logic
USAA 2013 - Present
Self Employed 2012 - 2012
Syniverse Technologies 2010 - 2011
Tribridge 2008 - 2009
Tier Technologies 2007 - 2008
Creative Insights Corporation 2006 - 2007
Boise Cascade 1999 - 2006
Skills
Process Improvement, Strategic Planning, Program Management, Customer Relations, Grant Writing, Grants, Grant Preparation, Insurance Adjusting, Insurance, Claims Review, Claims Resolution, Claims Management, Sales, Sales Growth, B2B, Retail, Non-profits, System Administration, Customer Service, Business Development, Leadership, Management, Nonprofits, Public Speaking, Team Building, Business Analysis, Project Management, Consulting
Education
University of South Florida 2002 — 2005
MPA, Public Administration
University of Florida 1992 — 1997
BS, Food and Resource Economics
Brentwood Elementary
USAA February 2014 - June 2015
The World Bank March 2012 - November 2012
A2F Consulting August 2011 - October 2011
OpRisk Associates, LLC January 2011 - January 2011
Bankworld February 2010 - April 2010
American Institute for Economic Research May 2009 - May 2009
International Monetary Fund May 2003 - November 2008
University of Wyoming September 2002 - August 2003
Federal Reserve Bank of Cleveland October 1985 - August 2002
University of Notre Dame January 2000 - May 2001
Skills
Economics, Monetary Policy, Economic Capital, Financial Markets, Macroeconomics, Econometrics, Emerging Markets, Microeconomics, Corporate Finance, Financial Modeling, Quantitative Analytics, Economic Research, Analysis, Banking, Finance, International Finance, Quantitative Finance, SAS, Risk Management, Valuation, International Economics, Policy, Financial Services, Eviews, Stata, Capital Markets, Financial Risk, Credit Risk, International..., Securities, Financial Analysis, Forecasting, Statistics, Business Strategy, Portfolio Management, Derivatives, Analytics, Bloomberg, Economic Development, Fixed Income, Investment Banking, Project Finance, Statistical Modeling, Economic Policy, Financial Regulation, Microfinance, Policy Analysis, Time Series Analysis, Economic Modeling, Development Economics
Education
University of Wisconsin-Madison 1980 — 1986
PhdD, Monetary Economics.Macroeconomics, Statistics/Econometrics, International Trade and Finance.
University of Delaware 1972 — 1976
B.A., Economics, Political Science (double major)
Dover High School 1968 — 1972
college prep
USAA December 2010 - Present
Kforce Technology Staffing July 2010 - January 2011
Independent Contractor 2009 - July 2010
ALAMO PMI 2010 - 2010
Wachovia 2006 - 2008
Wachovia Bank 2006 - 2008
World Savings/Wachovia 1992 - 2008
World Savings (acquired by Wachovia) 2004 - 2006
World Savings 2003 - 2004
World Savings 2000 - 2004
Skills
Integration, Team Building, Project Management, Banking, Organizational Learning, Management, Process Improvement, Leadership, Strategic Planning, PMP, Risk Management, Crisis Management, Program Management, Testing, Mergers & Acquisitions, Business Analysis, Vendor Management, Project Portfolio..., Business Process..., Disaster Recovery, SDLC, IT Management, PMO, Visio, Change Management, Requirements Analysis, Information Technology, Business Requirements, Business Intelligence, MS Project, Requirements Gathering, Resource Management, Financial Services, Software Project..., Business Process, Systems Analysis, Call Centers, SharePoint
Education
University of Connecticut 1988 — 1992
B.S., Applied Math, Physics
USAA July 2002 - July 2008
FedEx January 2001 - December 2001
USWest/Qwest Communications April 1998 - January 2001
Education
University of Denver - Daniels College of Business 1987 — 1989
University of Colorado Denver 1983 — 1987
B.S.B.A., FINANCE AND TRANSPORTATION MANAGEMENT
IONX LLC February 2011 - Present
SevOne Inc February 2009 - November 2010
USAA 2007 - 2008
Bank of America 2004 - 2007
Skills
jQuery, Microsoft SQL Server, Java, Linux, ASP.NET, Web Applications, XML, JavaScript, AJAX, MySQL, C++, PHP
Education
University of Delaware 2000 — 2004
B.A., Computer Science
State of Michigan July 2015 - Present
Independent Contractor August 2014 - May 2015
Cabela's July 2013 - May 2014
USAA February 2013 - June 2013
VISA February 2012 - February 2013
Total Administrative Services Corporation December 2010 - October 2011
Bank of America June 2008 - September 2008
Verizon August 2007 - June 2008
Fidelity National Financial January 2006 - May 2007
Independent Consulting October 2001 - January 2006
Skills
Cross-functional Team..., Offshore Resource..., SDLC, Requirements Analysis, Waterfall, PMP, MS Project, Quality Assurance, Vendor Management, Systems Analysis, Team Building, Program Management, Project Planning, Business Analysis, Visio, Requirements Gathering, Software Implementation, Cost, Forecasting, Strategic Planning, Process Development, Software Project..., Project Implementation, Change Management, PMO, Vendor Relations, Customer Relations, Agile, SharePoint, IT Management, Budgeting, SLA, Integration, Risk Management, Release Management, Contract Management, Data Warehousing, J2EE, Resource Management, Solution Design, IT Strategy, Product Management, Customer Service, Business Requirements, Agile Methodologies, Software Development, Project Management, Analysis, Oracle, SQL
Education
University of St. Thomas - Opus College of Business 1980 — 1982
MBA, Business Administration
University of Denver 1964 — 1968
Bachelor of Education
Project Management Institute
PMP-Project Management Professional
Scrum Alliance
CSM-Certified Scrum Master
Fidelity Investments October 2009 - December 2010
Fidelity Investments 2000 - 2009
USAA 1997 - 1999
Skills
Risk Management, Operational Risk..., Process Improvement, Solution Design, Compliance, Program Management, Internal Controls, Risk, Security, Business Analysis, Enterprise Risk..., SDLC, Business Continuity, Financial Risk, Financial Services
Education
University of Denver - Sturm College of Law 1990 — 1993
University of Colorado Boulder - Leeds School of Business 1988 — 1989
MBA
USAA March 2009 - Present
Phoenix CTI October 2007 - October 2008
Cricket Communications January 2006 - September 2007
Media Play November 1996 - January 2006
Skills
Human Resources, Training, Team Building, Team Leadership, Leadership, Management, Operations Management, Inventory Management, Project Management, Change Management, Sales Management, Business Process..., Business Efficiency, Analysis, Research, Strategic Planning, New Business Development, Customer Service, CRM, Call Centers, Customer Satisfaction, Negotiation, Interviews, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Process Improvement, Coaching, Public Speaking, Program Management, Sales, Budgets
Education
University of Colorado at Colorado Springs 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Major: Bussiness Admin Minor: Finance
Deluxe/Direct to Consumer 1990 - Present
Woodmen Valley Chapel 2003 - 2005
USAA 2003 - 2005
Current Inc 1990 - 1996
USAFA 1982 - 1984
Department of Defense, Property Disposal 1980 - 1982
Skills
Employee Relations, Policy Writing, Performance Management, Talent Acquisition, Employee Benefits, Onboarding, Call Center, Human Resources, Benefits Administration, PeopleSoft, Deferred Compensation, Employee Engagement, HRIS, Process Improvement, Leadership Development, Recruiting, Team Building, Applicant Tracking..., Leadership, Payroll, Operations Management, Coaching, Change Management, Management, Call Centers, Strategic Planning, Policy
Education
University of Colorado Colorado Springs 1990 — 1996
MBA, Organizational Management/HR
University of Colorado, Colorado Springs 1980 — 1985
BSBA, Accounting
Montezuma-Cortez High School 1966 — 1969
HS diploma, college prep
USAA May 2006 - Present
Skills
Disaster Recovery, IT Management, Vendor Management, Process Improvement, Program Management, Business Analysis, ITIL, IT Strategy, Integration, Change Management, IT Operations, Call Centers, Project Management, Risk Management, Security, PMP, IT Service Management, Technical Leadership, Troubleshooting, Insurance, Leadership, Project Portfolio..., Software Project..., Project Delivery, Incident Management, Management, Team Building
Education
University of Colorado Colorado Springs 1987 — 1991
Bachelors, Organizational Management
USAA February 2010 - Present
T Rowe Price January 2005 - April 2009
Wells Fargo Equity Direct 2003 - 2004
Education
University of Colorado at Colorado Springs 2001 — 2004
bachelor of arts, business
MarketSource Inc. November 2014 - Present
MedStar Health October 2008 - May 2014
USAA July 2004 - October 2008
Sunrise Senior Living July 2003 - June 2004
Working Concepts, Inc. May 2002 - July 2003
Skills
Vendor Management, PeopleSoft, Payroll, SDLC, HRIS, Process Improvement, Training, Human Resources, Budgets, Benefits Administration, Management, Applicant Tracking..., Employee Relations, ADP Payroll
Education
University of Delaware 1983 — 1988
BS, Business Administration
Bel Air High School
Rackspace Hosting July 2011 - Present
TKC Integration Services November 2008 - December 2011
ISSA 2006 - 2008
USAA 2001 - 2008
Skills
Information Assurance, Information Security, Vulnerability Assessment, Process Improvement, Risk Management, Information Security..., Disaster Recovery, Risk Assessment, Strategy, Vulnerability Management, Governance, DIACAP, Security, Network Security, Management, Leadership, CISSP, Physical Security, Integration, Information Technology
Education
Webster University 1986 — 1987
MA, Computer Resource Management
University of Central Oklahoma 1978 — 1979
BS, Computer Science
Philips Healthcare October 2014 - Present
Philips Healthcare November 2010 - Present
Alorica July 2008 - October 2010
Harcourt Assessment May 2006 - May 2008
Aniz, Inc January 2006 - March 2006
Citi 2004 - 2005
Oxford Health Plans 2001 - 2004
USAA 2000 - 2001
Skills
Training, Quality Assurance, Process Improvement, Policy, Call Centers, Program Management, Customer Service, Management, Interviews, Microsoft Office, Customer Satisfaction, Team Leadership, Leadership, Performance Management, Data Analysis, Human Resources, Coaching, Recruiting, Time Management, Quality Management, Research, Team Building, Strategic Planning, CRM, PowerPoint, Microsoft Excel, Leadership Development, Analysis, Change Management, Process Scheduler, Health Promotion, Interventions, Microsoft Word, Preventive Medicine, Outlook, Community Outreach, Customer Service..., Employee Relations, Employee Training, Cross-functional Team..., Operations Management, Project Management, Vendor Management, Healthcare, Social Media, Testing, Troubleshooting, Employee Benefits, Kaizen
Education
University of Florida
B.S., Psychology
University of South Florida
MPH, Public Health, 3.79 GPA
USAA January 2014 - Present
Ocean Blue Cruise Agency September 2007 - Present
Enterprise Rent-A-Car September 2007 - July 2013
Clearwater Regional Chamber of Commerce August 2006 - August 2007
Premier Corporations August 2005 - August 2006
Skills
Customer Service, Sales Management, Automotive, Customer Satisfaction, Customer Relations, Computer Science, Advertising, Corporate Fundraising, Event Planning, Team Building, Team Leadership, Sales, Fundraising, New Business Development, Coaching, Employee Training, Building Relationships, Management, Event Management, Leadership, Training, Market Research, Cold Calling, Social Networking, Customer Retention
Education
University of Florida 2003 — 2007
Bachelor's degree, Meeting and Event Planning
USAA July 2015 - Present
USAA April 2013 - July 2015
USAA March 2007 - April 2013
Alcatel-Lucent January 2000 - March 2007
Bell Labs Lucent Technologies 2000 - 2007
Corning Incorporated 1998 - 2000
Dayton Tire - a division of Bridgestone/Firestone December 1995 - March 1998
Skills
Strategic Partnerships, Supply Management, Procurement, Process Improvement, Contract Negotiation, Vendor Management, Leadership, Integration, Strategy, Project Management, Risk Management, Product Development, Operational Excellence, Business Strategy, Cross-functional Team..., Sourcing, Strategic Sourcing, Analysis, Product Management, Management, Business Process..., Materials Management, Purchasing, Telecommunications, CRM, Negotiation, Program Management, Supply Chain Management, Operations Management, Supply Chain, Pricing, Team Leadership, Outsourcing, Change Management, Competitive Analysis, Strategic Planning, Call Centers, New Business Development, Team Building, Logistics, Business Development, Start-ups, Governance
Education
University of Central Oklahoma 1994 — 1997
BBA, Purchasing and Materials Management
Certified Product Manager
Certified Purchasing Manager and Accredited Purchasing Practitioner
Concordia University
Masters of Business Administration Candidate
Corning Procurement Training Program
USAA's Manager Candidate School
USAA August 2013 - Present
USAA May 2010 - Present
Firstsource Solutions Limited April 2009 - May 2010
Barclays Bank January 2007 - April 2009
Barclays Bank January 2006 - January 2007
Target July 2001 - December 2005
Skills
Call Center, Leadership, Process Improvement, Fraud, Customer Service, Risk Management, Team Building, Call Centers, Banking, Financial Services, Team Leadership
Education
University of Colorado Boulder 2000 — 2004
Bachelors Degree, Economics
USAA 2011 - Present
HP January 2001 - May 2009
Skills
Direct Sales, Lead Generation, Sales, Sales Process, Account Management, Solution Selling, HP, Cloud Computing, Salesforce.com, Sales Management, Channel Partners, SaaS, Managed Services, Professional Services, CRM, Enterprise Software, Partner Management, Sales Operations, Management, Sales Presentations
Education
University of Colorado Colorado Springs
Bachelor's Degree, Information Technology
University of Colorado Colorado Springs
Master's degree, Information Systems Security/Information Assurance
usaa March 1992 - Present
Education
University of Colorado Boulder
Bachelor of Applied Science (B.A.Sc.), Economics
Harland Clarke Holdings May 2014 - Present
Chief Marketing OnDemand October 2013 - May 2014
Hemisfair Park Area Redevelopment Corporation April 2013 - October 2013
Rackspace Hosting September 2009 - April 2013
USAA November 2007 - April 2009
AT&T April 2000 - November 2007
Millsport October 1996 - April 2000
San Antonio Spurs September 1994 - October 1996
Cincinnati Reds March 1994 - September 1994
Cincinnati Rockers Arena Football September 1991 - March 1994
Skills
Thought Leadership, Influencer Marketing, Corporate Branding, Marketing Communications, Marketing Strategy, Corporate Communications, Market Planning, Speakers Bureau, Integrated Marketing..., Event Management, Social Media Marketing, Online Advertising, Advertising, Public Speaking, Public Policy, Entrepreneurship, Corporate Websites, Non-profits, Legislative Relations, Technology, Cloud Computing, Team Leadership, Customer Oriented, Drive Results, Sponsorship Program..., Market Research, Digital Marketing, Product Marketing, Strategy, Lead Generation, Team Building, Strategic Partnerships, Go-to-market Strategy, Integrated Marketing, Product Management, Competitive Analysis, Demand Generation, Multi-channel Marketing, B2B Marketing, Sponsorship, Email Marketing, Direct Marketing, Marketing Management, Segmentation, Online Marketing, Customer Acquisition, Leadership, Nonprofits
Education
University of Colorado Boulder 1987 — 1991
Bachelor of Business Administration (BBA), Marketing
USAA August 2008 - Present
Skills
Insurance, Property, Claims Management, Claim, General Insurance, Claim Investigation, Claims Handling, Property Claims, Homeowners
Education
University of Colorado at Colorado Springs 2004 — 2008
BAS, Business Management
USAA May 2011 - Present
Better Business Bureau of Southern Colorado October 2010 - March 2011
MJB Plumbing and Heating May 2009 - May 2010
Tri-Lakes Timber Management March 2006 - May 2009
Tri-Lakes YMCA March 2005 - May 2008
Skills
Insurance, Customer Service, Public Relations, Sales, Management, Marketing, Microsoft Office, Property, Television, Underwriting
Education
University of Colorado at Colorado Springs 2002 — 2010
Communication, Communication and Media Studies
Linium October 2012 - September 2013
Embry-Riddle Aeronautical University January 2011 - September 2012
USAA June 2010 - October 2010
Accessible Aviation September 2009 - May 2010
FirstBank August 2008 - January 2009
Magi Real Estate December 2006 - May 2008
Merrill Lynch 2008 - 2008
Skills
Data Analysis, Management, Business Intelligence, Leadership, Budgets
Education
University of Florida 2012 — 2013
Master of Business Administration (MBA)
University of Colorado at Boulder - Leeds School of Business 2004 — 2008
Bachelor of Science in Business Administration, Finance, Real Estate
University of Colorado at Colorado Springs October 2012 - Present
University of Colorado Colorado Springs June 2010 - October 2012
University of Colorado Colorado Springs May 2006 - June 2010
USAA November 2004 - May 2006
Skills
Student Financial Aid, Student Affairs, Higher Education, Data Analysis, Customer Service, Training
Education
University of Colorado Boulder 1995 — 1999
Bachelor of Arts (BA), Environmental Studies
Pikes Peak Community College September 2015 - Present
University of Colorado Colorado Springs August 2015 - Present
University of Colorado Colorado Springs May 2015 - August 2015
USAA September 2014 - May 2015
Frontline Renovations and Property Management May 2007 - September 2014
University of Colorado Colorado Springs January 2011 - July 2014
Pikes Perk Coffee & Tea House July 2010 - March 2012
Pi Beta Phi Fraternity January 2011 - December 2011
Skills
Public Relations, Recruiting, Community Outreach, Social Media Marketing, Marketing, Customer Service, Human Resources, Time Management, Social Media, Marketing Strategy, Program Management, Microsoft Word, Public Speaking, PowerPoint, Leadership Development, Leadership, Microsoft Office, Microsoft Excel, Research, Higher Education, Training, Event Planning
Education
University of Colorado Colorado Springs 2012 — 2015
Master of Arts (M.A.), Educational Leadership and Administration, General
University of Colorado Colorado Springs 2007 — 2012
Bachelor of Arts (BA), Psychology
Indeed.com September 2013 - Present
USAA July 2012 - September 2013
USAA August 2011 - January 2013
Laboratory for Atmospheric and Space Physics May 2007 - May 2011
Skills
Java, Python, SQL, Unix, C++, C#, JavaScript, Software Development, Software Engineering, Agile Methodologies, C, PHP, Scrum, Matlab, Eclipse, Perl, Linux, Machine Learning, Hive, Mahout, Hadoop, Octave, R, Big Data, Algorithms, Shell Scripting, Bash, Objective-C, Java Enterprise Edition, Programming, Software Design
Education
University of Colorado at Boulder 2009 — 2011
Master's of Science, Artificial Intelligence : Machine Learning, 3.91
University of Colorado at Boulder 2005 — 2009
Bachelor of Science (BS), Computer Science, 3.41
USAA August 2015 - Present
VF Corporation June 2013 - July 2015
Ernst & Young LLP February 2012 - May 2013
PwC June 2008 - January 2012
UHY Advisors SALT, LLP (Acquired by BDO USA, LLP in 2014) September 2007 - June 2008
Skills
Tax Research, Tax, State Tax, Tax Accounting, Corporate Tax, Income Tax, Tax Law, US Tax, Tax Advisory, Mergers & Acquisitions, Partnership Taxation, SEC filings, State income tax, State franchise tax, Multi-State Experience, Tax Audits, State tax controversy, Multi-state tax returns, Oil & Gas, Apparel, US GAAP, GAAP, Property Tax
Education
University of Denver - Sturm College of Law 2006 — 2007
LLM, Taxation
University of Denver - Sturm College of Law 2004 — 2007
JD
University of Houston-Clear Lake 2003 — 2004
MBA
University of Houston 2000 — 2003
BS, Psychology, Minor in Sociology
Pearland High School
Off To Neverland Travel August 2011 - Present
USAA 1998 - 2000
CW Costello and Associates 1994 - 1998
Skills
Disney, Cruises, Leisure Travel, Travel Planning, Vacation, Tourism, Hotels, Travel Management, Event Planning, Customer Service, Social Media, Disney Vacations, Car Rental
Education
The University of Connecticut 1990 — 1994
Bachelor of Science (BS), Health/Health Care Administration/Management
Venture Out Properties May 2014 - Present
T. Rowe Price November 2013 - Present
Wells Fargo Home Mortgage 2012 - 2013
USAA 2010 - 2012
USAA 2007 - 2010
Skills
Mortgage Lending, Credit, Customer Service, Sales, Call Centers, Microsoft Excel, Microsoft Office, Underwriting, Loans, Investments, Mutual Funds, Consumer Lending, Financial Services, Account Management, Salesforce.com, Outlook, Process Improvement, Credit Analysis, PowerPoint, Mortgage Banking, Microsoft Word, Loan Origination, Time Management, Cross Selling, Lines Of Credit, Residential Mortgages, Credit Risk, Customer Experience, Mortgage Underwriting, Real Estate, Rehabbing, Real Estate Investor, Wholesale Real Estate, Insurance, Investment Properties
Education
University of Colorado Colorado Springs 1999 — 2004
BA, Communications
USAA July 2015 - Present
USAA April 2004 - July 2015
USAA February 2011 - June 2012
USAA 2000 - 2005
Skills
Call Center, Coaching, Team Building, Insurance, Performance Management, Customer Service, Property, Sales, Operations Management, Performance Improvement, Call Centers, Customer Experience, Training, Leadership, Process Improvement, Management, Team Leadership, Change Management, Leadership Development, Employee Training, Business Process..., Customer Satisfaction
Education
Grand Canyon University 2014 — 2016
Master's Degree, Organizational Leadership
University of Colorado Colorado Springs 1992 — 1994
BA, Communications
Charles Schwab August 2014 - Present
CheriseElise Photography July 2013 - Present
Motivated Moms July 2010 - Present
USAA November 2013 - August 2014
The National Paralegal Network October 2010 - 2013
Skills
Notary Public, Legal Assistance, Customer Service, Wordperfect, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Administrative..., Office Management, Data Entry, Office Administration, Legal Documents, Document Review, Recruiting, Employee Relations, Adobe Acrobat, Bookkeeping, Employment Law, Marketing, Process Scheduler
Education
Kaplan 2014 — 2014
Series 63 License
Kaplan 2013 — 2013
Series 7 License
University of Colorado at Denver 2000 — 2007
BS, Business Management
USAA February 2010 - Present
Castalain Music February 2004 - December 2009
Education
University of Colorado Colorado Springs 1997 — 1999
M.A. Communication, Training & Public Relations
Towerview Properties, LLC January 2012 - Present
Alamometro Properties, LLC November 2006 - Present
Modis Consulting / Wells Fargo July 2010 - January 2012
USAA July 1987 - July 2009
Skills
Vendor Management, Program Management, Project Portfolio..., Resource Management, Enterprise Architecture, PMO, IT Management, Process Improvement, SDLC, PMP, ITIL, Business Process..., Business Analysis, Project Management, Business Intelligence, Leadership, Visio, Risk Management, Change Management
Education
University of Delaware 1968 — 1972
BS, Business Administration
USAA August 2013 - Present
Alpinestars 2011 - 2012
Arispe PR September 2010 - September 2011
Skills
Social Media Marketing, Marketing, Public Relations, Social Media, Brand Development, Advertising, Digital Marketing, Marketing Communications, Online Advertising, Social Networking
Education
University of Colorado at Boulder 2006 — 2010
Bachelor's Degree, Media Marketing
USAA November 2013 - Present
Colorado Springs Police Department November 1997 - November 2013
Progressive Insurance June 1994 - November 1997
Skills
Customer-focused Service, Crisis Communications, Proficient Typing Skills, Organization &..., Team-oriented, Critical Thinking, Written & Verbal..., Time Management, Timely Decision Making, Creative Problem Solving, Multi Tasking, Outstanding..., Data Entry, Microsoft Office, Insurance, Problem Solving
Education
Parks College (Aurora, CO) 1992 — 1994
Associates Degree, Business Administration and Management, General
University of Colorado Colorado Springs 1990 — 1992
Business Administration and Management, General
University of Southern Colorado at Pueblo 1989 — 1990
Business Administration and Management, General