USAA Company

Industry: Financial services company

Description

The United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal ... Customer service: 810 1 210-498-2722 Members: 12.4 million (2017) Headquarters: San Antonio, Texas, United States CEO: Stuart Parker Number of employees: 32,896 (2017) Revenue: 30.02 billion USD (2017)

USAA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA. You can filter them based on skills, years of employment, job, education, department, and prior employment.

USAA Salaries. You can even request information on how much does USAA pay if you want to. Learn about salaries, pros and cons of working for USAA directly from the past employees.

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12,484 USAA employees in database. Find out everything there's to know about USAA employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

USAA Employees

Employee
Years
Job
Industry
Amanda Thomason Amanda Thomason Goodyear, Arizona Details
Amanda Thomason's USAA Experience March 2002 - October 2008
Job Real Estate Agent at Kings and Associates Realty
Industry Insurance
Experience
Kings and Associates Realty   November 2014 - Present
Thomason Family Insurance Services, Inc. - Farmers Insurance   April 2008 - Present
Integrity Staffing Solutions  October 2012 - January 2013
Farmers Insurance  June 2008 - December 2011
USAA   March 2002 - October 2008
American Express  1998 - 2002

Skills
Training, Management, Insurance, Customer Service, Recruiting, Coaching, Marketing, New Business Development, Property & Casualty..., Process Improvement, Negotiation, Team Building, Sales, Health Insurance, Operations Management, Leadership, Interviews, Risk Management, Sales Management, Strategic Planning, Human Resources, Call Centers, Account Management, Small Business, Customer Satisfaction, General Insurance, Change Management, Employee Benefits, Team Leadership, Customer Retention, Employee Relations, System Administration, Employee Training, Leadership Development, Business Planning, Budgets, Life Insurance, Commercial Insurance, Term Life Insurance, Workers Compensation, Underwriting, Growing Profitability, Administration, Real Estate, Real Estate Transactions, New Home Sales, New Home Purchase, Listing Homes, Multiple Listing Service

Education
University of Phoenix   2012 — 2015
Bachelor's Degree, Business Administration

University of Phoenix   2009 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services

Chris Grinsted Chris Grinsted Mountain View, California Details
Chris Grinsted's USAA Experience July 2009 - March 2013
Job Adaptive Planning Manager at Google
Industry Real Estate
Experience
Google  Program DirectorBRGApril 2013 - January 2015
USAA   July 2009 - March 2013
USAA   March 2008 - July 2009
Trammell Crow Company  2002 - 2003

Skills
Asset Management, Real Estate, Real Estate Transactions, Commercial Real Estate, Portfolio Optimization, Program Management, Workplace Solutions, Strategic Planning, Space planning, Account Management, Team Management, Corporate Real Estate, Facilities Management, Management, Team Building

Education
University of Phoenix
Bachelor of Science, Business Administration and Management, General

Francesca Hankins Francesca Hankins Wesley Chapel, Florida Details
Francesca Hankins's USAA Experience May 2011 - Present
Job Financial Foundations Relationship Specialist at Usaa
Industry Insurance
Experience
Usaa   May 2011 - Present
T-Mobile  July 2007 - May 2011
Verizon Wireless  May 2003 - July 2007

Skills
Underwriting, Banking, Mortgage Lending, Retirement Planning, Insurance, Property & Casualty..., Risk Management, Relationship Management, Consumer Lending, Retail Banking, Credit Analysis, Cross Selling, Mortgage Banking, Loan Origination, Financial Advisory, Refinance, Residential Mortgages, Credit Cards, Deposits, Management, Team Building, Sales

Education
University of Phoenix   2013 — 2020
Master of Business Administration (MBA)

University of Phoenix   2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General

Hillsborough Community College   1999 — 2001
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies

Land O' Lakes High School   1995 — 1999
High School Diploma

Stephen Kohn Stephen Kohn Port Orchard, Washington Details
Stephen Kohn's USAA Experience May 2010 - January 2013
Job Research & Development, Prototyping Technician at Puget Sound Naval Shipyard
Industry Defense & Space
Experience
Puget Sound Naval Shipyard  June 2014 - Present
Puget Sound Naval Shipyard  January 2014 - June 2014
Arizona Department of Economic Security  January 2013 - January 2014
USAA   May 2010 - January 2013
US Army Reserves  April 2008 - January 2010
US Army Garrison, Fort Carson  August 2002 - April 2008

Skills
Security Clearance, Program Management, Community Outreach, Government, Leadership, Training, Leadership Development, Microsoft Office, Policy, Team Building, Rapid Prototyping, Process Improvement, Strategy Implementation, Theory of Constraints, Lean Six Sigma, Lean Startup, Military, Team Leadership, Management, Microsoft Excel, Project Planning, Public Speaking, Data Analysis, PowerPoint, Supervisory Skills, Analysis, Recruiting, Project Management, Strategic Planning, Organizational..., Workshop Facilitation, Budgets, Operations Management, Change Management, Human Resources, Conflict Resolution, DoD, Employee Relations, Military Experience, Emergency Management, Customer Service, Research, Employee Training, Coaching, Microsoft Word, Career Counseling, Resume Writing

Education
University of Phoenix   2010 — 2014
Bachelor of arts in Business Management, Entrepreneurial and Small Business Operations, 3.0

Sam Fisher Sam Fisher Tampa/St. Petersburg, Florida Area Details
Sam Fisher's USAA Experience September 2015 - Present
Job Investment Services Representative at USAA
Industry Banking
Experience
USAA   September 2015 - Present
USAA   July 2014 - September 2015
USAA   September 2013 - July 2014
USAA   January 2013 - September 2013
Wells Fargo  August 2012 - December 2012
AT&T Mobility  2011 - 2012
MC Insurance   May 2008 - August 2010

Skills
Sales, Leadership, Customer Service, Team Building, Team Leadership, Customer Experience, Time Management, Coaching, Mobile Devices, Banking, Account Management, Insurance, Sales Operations, New Business Development, Teamwork, Team Management, Retail, Photoshop, Change Management, Budgets, CompTIA A+ Certification, Problem Solving, Strategic Leadership, Web Development, Series 7

Education
University of Phoenix   2013 — 2015
Foundation degree, Banking, Corporate, Finance, and Securities Law

Cynthia Enriquez Cynthia Enriquez San Antonio, Texas Area Details
Cynthia Enriquez's USAA Experience May 1999 - March 2003
Job SharePoint Enterprise Content Management Specialist at SWBC
Industry Information Technology and Services
Experience
SWBC  June 2014 - Present
SWBC Mortgage  January 2011 - June 2014
SWBC Mortgage  November 2009 - January 2011
Nix Health Care System  June 2005 - November 2009
Nationwide Insurance  June 2006 - January 2007
Farmers Insurance and Financial Services  June 2004 - January 2005
USAA   May 1999 - March 2003
STATE FARM INSURANCE IN SAN ANTONIO   August 1994 - May 1999

Skills
Content Management, Technical Writing, Process Improvement, Business Process Mapping, SharePoint Designer, Team Building, Time Management, Employee Training, Customer Service, Property & Casualty..., Commercial Insurance, Claims Handling, Critical Thinking, Analytical Skills, Adobe Acrobat, HTML, AS400 system, Project Management, Insurance, Training, Business Analysis, Visio, Banking

Education
University of Phoenix   2007 — 2009
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services

University of the Incarnate Word
Business, Management, Marketing, and Related Support Services

Terrence Finney, MBA Terrence Finney, MBA Tampa/St. Petersburg, Florida Area Details
Terrence Finney, MBA's USAA Experience December 2013 - Present
Job at
Industry Information Technology and Services
Experience
USAA   December 2013 - Present
US Army  March 2011 - Present
US Security  March 2011 - December 2013
Iron Mountain  March 2009 - February 2011

Skills
Project Management, Program Management, SDLC, Vendor Management, Process Improvement, Change Management, Strategy, Strategic Planning, Business Strategy, Marketing, Training, Leadership, Customer Service, Team Building, Insurance, Marketing Strategy, Microsoft Excel, Analysis

Education
University of Phoenix   2012 — 2015
Master of Business Administration (MBA), Business/Managerial Economics, 3.4

University of Phoenix   2003 — 2005
Bachelor of Arts (B.A.), Business/Managerial Economics

Dawne Novinger Dawne Novinger Portland, Oregon Area Details
Dawne Novinger's USAA Experience September 2009 - June 2012
Job Long Term Disability Case Manager at Aetna
Industry Insurance
Experience
Aetna  August 2014 - Present
State of Oregon  December 2013 - August 2014
Liberty Mutual Insurance  October 2012 - February 2013
USAA   September 2009 - June 2012
USAA   August 2006 - September 2009
United Way of Sacramento   2006 - 2009
BBR Partners  January 2006 - June 2006
AIG  April 2005 - October 2005
USAA   May 2001 - April 2005

Skills
Insurance, Settlements, Insurance Claims, Underwriting, Property & Casualty..., Distance Learning, Creative Services, Technology Integration, Educational Technology, Settlement, Instructor-led Training, Claim, Microsoft Office, Workshop Facilitation, Training Facilitation, Program Facilitation, Claims Handling, Claims Resolution, Claims Investigations, Auto Claims, Negotiation

Education
University of Phoenix   2009 — 2011
Bachelor of Science (B.S.), Business Communications

Bradley Labus Bradley Labus San Antonio, Texas Details
Bradley Labus's USAA Experience April 2015 - Present
Job Treasury Management Analyst at USAA
Industry Insurance
Experience
USAA   April 2015 - Present
Millennium Group  December 2014 - April 2015
PETCO Animal Supplies, Inc.   November 2011 - December 2014
Kinetic Concepts  2006 - 2011

Skills
Forecasting, Cash Management, Retail, Financial Analysis, PeopleSoft, Cash Flow Forecasting, Microsoft Excel, Treasury Management, Customer Service, Financial Reporting, Accounting, Sarbanes-Oxley Act, Profit, Cash Flow

Education
University of Phoenix   2009 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General

Kwesi Morris Kwesi Morris Tampa/St. Petersburg, Florida Area Details
Kwesi Morris's USAA Experience June 2012 - Present
Job IT Technician (Contractor) at USAA
Industry Information Technology and Services
Experience
USAA   June 2012 - Present
Windows 7 Upgrade Contract   2011 - 2011
Apollo Group  June 2006 - October 2009
University of Phoenix  June 2006 - October 2009
Verizon  July 2005 - June 2006
Pomeroy/Verizon   July 2005 - June 2006
JPMorgan Chase  September 2002 - April 2005
Morgan Chase  September 2002 - April 2005
AT&T Global Network Services  June 1996 - December 2001
AT&T Global Services  June 1996 - October 2001

Skills
VPN, Software Documentation, Active Directory, Servers, Troubleshooting, Customer Service, Disaster Recovery, System Administration, Network Administration, Microsoft Office, Windows Server, Access, XP, Cisco Technologies, Networking, Switches, Routers, Hardware, Operating Systems, Wireless Networking, Laptops, Security, Printers, Windows, IP, Cisco Routers, Information Technology, Lotus Notes, Training, Management, Information Security, Avaya, SharePoint, Microsoft Excel, Windows 7, Visio, Technical Support, IT Management, IT Operations, VMware, Cisco IOS, Computer Security, Network Security, Vendor Management, Databases, Data Center, Help Desk Support, CRM, Windows XP

Education
University of Phoenix   2008 — 2009
MBA, Technology management

University of Phoenix   2003 — 2005
BS, Information Technology

University of Phoenix   2003 — 2005
B.S, Information Technology

Central High School   1989 — 1992

LaSalle Computer Learning Center

Ethan Bury Ethan Bury Phoenix, Arizona Area Details
Ethan Bury's USAA Experience October 2014 - Present
Job Property Adjuster III
Industry Insurance
Experience
USAA   October 2014 - Present
Allstate Insurance Agency  November 2013 - September 2014
Phoenix Shanti Group  November 2013 - July 2014
State Farm  February 2010 - November 2013

Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Property & Casualty..., Strategic Planning, Risk Management, Project Management, Business Analysis, Health Insurance, Underwriting, Microsoft Word, Account Management, Call Centers, New Business Development, Analysis, Sales, General Insurance, Marketing, Commercial Insurance, Liability, Casualty, Claims Management

Education
College America   2014 — 2015
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management

University of Phoenix   2014 — 2015
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services

Sandy Bates Sandy Bates San Antonio, Texas Details
Sandy Bates's USAA Experience March 2009 - Present
Job Mortgage Originations Manager
Industry Financial Services
Experience
USAA   March 2009 - Present
American General Finance  July 2005 - March 2009
United States Air Force  April 2000 - May 2005

Skills
Mortgage Lending, Loan Origination, Loan Servicing, Consumer Lending, Training, Loans, Insurance, Coaching, Risk Management, Financial Services, Customer Service, Management, Mortgage Marketing, Financial Analysis, Leadership, Process Improvement, Analysis, Underwriting, Business Development, Banking, Credit, Finance, Mortgage Banking, Cross-functional Team..., Retail Banking, Loss Mitigation, Mortgage Servicing, Call Centers, Team Leadership, Cross Selling, Relationship Management, Mortgage Underwriting, Security, Refinance, Lines Of Credit, Credit Analysis, Credit Risk, Sales Management

Education
University of Phoenix   2010 — 2012
Bachelor of Science in Management, Management

University of Phoenix   2010 — 2012
Bachelor's degree, Management

Daniel Mikeska Daniel Mikeska Phoenix, Arizona Details
Daniel Mikeska's USAA Experience January 2002 - March 2004
Job Office Administrator at Green Partners LLC
Industry Insurance
Experience
Ameriprise Financial Services, Inc.   August 2012 - June 2014
Universal Insurance Facilities   January 2012 - August 2012
Liberty Mutual Insurance  March 2004 - January 2012
USAA   January 2002 - March 2004

Skills
Direct Sales, Market Research, Accounting, Forecasting, Sales, Customer Service, Insurance, Microsoft Excel, Mergers & Acquisitions, Account Management, Customer Satisfaction, Leadership, Process Improvement, Team Leadership, Sales Management, New Business Development, Project Management, Negotiation, Business Development, Contract Negotiation, Risk Management, Microsoft Office, Project Planning, Outlook, Training

Education
University of Phoenix   2000 — 2004
Bachelor's degree, Business Administration and Management, General

Karla Rendon Karla Rendon San Antonio, Texas Details
Karla Rendon's USAA Experience March 2014 - Present
Job Marketing Graduate/Financial Foundations
Industry Financial Services
Experience
USAA   March 2014 - Present
DJ Kick It   October 2012 - Present
BBVA  March 2013 - March 2014
Chase  March 2011 - March 2013
Wells Fargo  March 2007 - July 2010
Ignite-SA Magazine   February 2008 - May 2010
Sprint  September 2005 - February 2007

Skills
Bilingual Communications, Marketing, CrossFit, Fitness Instruction, Public Relations, Public Speaking, Customer Service, Customer Satisfaction, Customer-focused Service, New Business Development, Financial Planning, Team Leadership, Employee Training, Sales Management, Retail Sales, Retail Banking, Recruiting, Leadership, Management, Sales, Finance, CRM, Banking, Relationship Building, Advertising, Social Media, Online Advertising, Loans, Retail, Credit, Financial Services, Small Business, Customer Retention, Business Planning, Investments, Human Resources, Customer Experience, Marketing Strategy, Coaching, Business Strategy, Relationship Management, Team Building, Social Networking, Microsoft Office, Social Media Marketing

Education
University of Phoenix   2011 — 2012
Master of Business Administration (M.B.A.), Marketing

University of Phoenix   2008 — 2010
Bachelor of Business Administration (B.B.A.), Marketing

Amanda Lutton Amanda Lutton San Antonio, Texas Area Details
Amanda Lutton's USAA Experience September 2013 - July 2014
Job Senior Project Manager at The Albert Einstein Group, Inc.
Industry Marketing and Advertising
Experience
The Albert Einstein Group, Inc.   June 2014 - Present
USAA   September 2013 - July 2014
Fieldstone Communities  August 2007 - August 2009

Skills
Microsoft Office, Microsoft Excel, Customer Service, Strategic Planning, Project Management, Product Marketing, Marketing Strategy, Team Building, Marketing Communications, Social Media, Public Speaking, Marketing, Sales Management, Sales, New Business Development, Leadership

Education
University of Phoenix   2013 — 2015
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services

Josh Jennings Josh Jennings Phoenix, Arizona Area Details
Josh Jennings's USAA Experience May 2013 - October 2014
Job Call Center Project Manager
Industry Telecommunications
Experience
Sunrun  October 2014 - Present
USAA   May 2013 - October 2014
USAA   January 2004 - May 2013

Skills
Leadership, Insurance, Call Centers, Process Improvement, Employee Training, Customer Satisfaction, Training, Change Management, Project Management, Coaching, Management, Team Building, Performance Management, Life Insurance, Customer Experience, Team Leadership, Analysis, Operations Management, Business Process..., Banking, Strategic Planning, Sales, Customer Service, Financial Services, Start-ups, Strategy, Risk Management, Microsoft Excel, Microsoft Office, Marketing, Business Development, Sales Management, Salesforce.com, Six Sigma, Business Analysis, Customer Retention, Cross-functional Team..., Leadership Development, Quality Assurance, Sales Operations, CRM

Education
University of Phoenix
MBA

Denise Gregg Denise Gregg San Antonio, Texas Details
Denise Gregg's USAA Experience June 2014 - Present
Job Information Technology Manager at USAA
Industry Financial Services
Experience
USAA   June 2014 - Present
Intel Corporation  November 2011 - June 2014
Intel Corporation  April 2010 - November 2011
Intel Corporation  October 2008 - November 2011
Intel Corporation  October 2008 - April 2010
Intel Corporation  2005 - 2008
Intel Corporation  2003 - 2005
Intel Corporation  2000 - 2003
Intel Corporation  January 1998 - 2000
Newport Shrimp Company   1993 - 1996

Skills
Program Management, Software Project..., Cross-functional Team..., Requirements Analysis, Project Management, Business Analysis, SDLC, Product Development, Integration, Vendor Management, Process Improvement, Testing, Product Management, Six Sigma, Business Process..., Intel, PMO, Process Engineering, Analysis, Change Management, Management, Project Portfolio..., Strategy, Team Leadership, Business Process, IT Strategy, Information Technology, Project Planning, IT Management

Education
University of Phoenix   1998 — 2002
Bachelors, Information Technology

Claudia Strickland Claudia Strickland San Antonio, Texas Details
Claudia Strickland's USAA Experience February 2004 - Present
Job Financial Service Representative at USAA
Industry Financial Services
Experience
USAA   February 2004 - Present

Skills
Banking, Credit, Customer Service

Education
University of Phoenix   2014 — 2017

Vikki Titus Vikki Titus Phoenix, Arizona Area Details
Vikki Titus's USAA Experience October 2012 - Present
Job Fraud Analyst at USAA
Industry Banking
Experience
USAA   October 2012 - Present
Bank of America  April 2006 - October 2012
Wal-Mart  January 1999 - March 2006
Whitney National Bank  December 1980 - March 2006

Skills
Auditing, Financial Accounting, Disaster Recovery, Accounting, Customer Service, Fraud, Quickbooks, Payroll, QuickBooks, Leadership, Microsoft Office, Credit, Management, Business Analysis, Microsoft Excel, Banking, Risk Management, Tax Preparation, Financial Analysis, Bank Reconciliation, Time Management, Credit Cards, Finance, Tax, Financial Reporting, Cash Management, Financial Risk, Internal Controls, Internal Audit, Retail Banking, Account Reconciliation, Financial Services, Credit Analysis, Loans, Treasury Management, Deposits, Commercial Banking, Accounts Receivable, Payments, Strategic Financial..., Analysis, Portfolio Management, Financial Statements, Process Improvement, Strategic Planning, Budgets, Credit Risk, Team Leadership

Education
University of Phoenix   2010 — 2012
Masters of Science in Accountancy, Accounting

University of Phoenix   2008 — 2010
Bachelors 2010, Accounting

Kathryn Spink Kathryn Spink San Antonio, Texas Details
Kathryn Spink's USAA Experience 2014 - Present
Job Managed Accounts Admin Specialist II at USAA
Industry Investment Management
Experience
USAA   2014 - Present
USAA   February 2013 - August 2014
AllianceBernstein  2006 - 2012
Alliance Bernstein  2006 - 2006
AllianceBernstein  2004 - 2006
Tom's Ribs Restaurant   2002 - 2004
San Antonio Remittance Corporation   2000 - 2002

Skills
Alternative Investments, Equities, Bloomberg, Asset Allocation, Equity Research, Fixed Income, Investment Strategies, Asset Managment, Investment Management, Municipal Bonds, Mutual Funds, Account Reconciliation, Electronic Funds..., Project Coordination, Multitasking Skills, Customer Oriented, Microsoft Excel, Financial Analysis, Data Analysis, Communication Skills, Self Management, Equity Valuation, Securities, Investments, Portfolio Optimization, Wealth Management, Asset Management, Equity Trading, Trading

Education
University of Phoenix

Jerry Sanchez III Jerry Sanchez III Tempe, Arizona Details
Jerry Sanchez III's USAA Experience August 2008 - April 2011
Job Safety Account Manager at AGS Safety & Supply
Industry Business Supplies and Equipment
Experience
AGS Safety & Supply  January 2013 - Present
G&K Services  April 2011 - January 2013
USAA   August 2008 - April 2011
Coldwell Banker Residential Brokerage  January 2006 - February 2008
Enterprise Rent-A-Car  October 1997 - June 2005

Skills
Cold Calling, Sales Presentations, Sales Process, Salesforce.com, Sales Management, Outside Sales, Territory Management, B2B, Account Management, Sales, P&L Accountability, Sales Force Development, Direct Sales, Customer Retention, Solution Selling, Sales Operations, Safety, Building Relationships, Forecasting, New Business Development, Business Development, Customer Satisfaction, P&L Management, Pricing, Contract Negotiation, Supply Chain, CRM, Industrial Safety, Key Account Management, Selling Skills, Selling, Profit, Competitive Analysis, Lead Generation, Leadership, P&L

Education
University of Phoenix   2008 — 2010
BS, Business Management

Independence High School

Rob McKennan Rob McKennan Colorado Springs, Colorado Area Details
Rob McKennan's USAA Experience April 2014 - Present
Job Auto Adjuster II
Industry Insurance
Experience
USAA   April 2014 - Present
Farmers Insurance  July 2011 - February 2012
Farmers Insurance  2006 - 2012
Douglas County Sheriff's Department, Castle Rock, CO   August 2003 - May 2005

Skills
Operations Management, Customer Service, Insurance, Team Building, Change Management, Problem Solving, Process Improvement, Customer Relations, Hiring, Six Sigma, Coaching, Compliance, People Management, Claims Management, Leadership, Legal Liability, Management, Negotiation, Property Damage, Recruiting, Training, Liability, Property

Education
University of Phoenix   2002 — 2004
BS, Accouting

Deborah Cornwell Deborah Cornwell San Antonio, Texas Area Details
Deborah Cornwell's USAA Experience October 2014 - Present
Job Program Director Enterprise Fulfillment at USAA
Industry Insurance
Experience
USAA   October 2014 - Present
USAA   May 2013 - October 2014
USAA   January 2012 - May 2013
USAA   February 2010 - January 2012
USAA   October 2001 - February 2010

Skills
Innovation, Product Development, Product Management, Product Design, Product Strategy, Customer Relations, Customer Service, Sales Management, Salesforce.com, Military Affairs, Team Building, Mentoring, Process Improvement, Process Mapping, Project Planning, Green Belt, Project Execution, Microsoft Office, Supervisory Skills, Change Management, Team Leadership, Public Speaking, Call Center, Business Requirements, Property & Casualty..., MBA, Operations Management, Sales Operations, Call Centers, Insurance, Project Management, Leadership, Risk Management, Customer Experience, Business Analysis, Casualty, Strategy, Analytics, Financial Services, Underwriting, Vendor Management, Cross-functional Team..., Business Process..., General Insurance, Program Management, Analysis, CRM, Business Process, Project Portfolio...

Education
University of Phoenix   2008 — 2011
Masters, Business Administration

University of Phoenix   2001 — 2005
Bachelor of Science, Business Administration

Woodland High School   1993 — 1996

Carrie Long Carrie Long Norfolk, Virginia Area Details
Carrie Long's USAA Experience October 2002 - July 2005
Job Labor Relations and Compliance Professional
Industry Defense & Space
Experience
Capstone Corporation  June 2015 - Present
Newport News Shipbuilding, A Division of Huntington Ingalls Industries  June 2014 - June 2015
Newport News Shipbuilding, A Division of Huntington Ingalls Industries  January 2010 - June 2014
Northrop Grumman  March 2008 - January 2011
Northrop Grumman Newport News  January 2006 - March 2008
Northrop Grumman Newport News  July 2005 - January 2006
USAA   October 2002 - July 2005
David's Bridal  January 1998 - January 2001

Skills
Employee Relations, Union Negotiations, Strategic Communications, Arbitration, Volunteer Management, Employee Engagement, virtual projects, Project Management, Organizational..., Change Management, Customer Service, Human Resources, Leadership, Management, Microsoft Word, Negotiation, Team Leadership, Training, Personnel Management, Program Management, Process Improvement, Strategic Planning, Security Clearance, Microsoft Office, Leadership Development, Public Speaking, Government, Strategy

Education
University of Virginia, School of Continuing and Professional Studies   2010 — 2012
Graduate Certificate HR Leadership, Leadership in Human Resources Management, A

University of Phoenix   2002 — 2004
Master, Business Administration

University of Virginia   1993 — 1997
Bachelor of Arts, Biology

Nidia Alfaro Nidia Alfaro Spring Hill, Florida Details
Nidia Alfaro's USAA Experience January 2014 - Present
Job Consumer Lending at USAA
Industry Financial Services
Experience
USAA   January 2014 - Present
The Salvation Army  January 2013 - January 2014
Household International  August 1995 - April 2009

Education
University of Phoenix   2008 — 2014
Bachelor of Science (BS), HRM

Jayson Payne Jayson Payne Phoenix, Arizona Area Details
Jayson Payne's USAA Experience May 2012 - May 2013
Job Manager of Marketing and Sales
Industry Marketing and Advertising
Experience
Self Employed Independent Peoplesoft Consultant  May 2013 - Present
USAA   May 2012 - May 2013
Wells Fargo Bank  May 2008 - May 2012

Skills
Loans, Credit, Mortgage Lending, Banking, Small Business Lending, Commercial Lending, Commercial Banking, Consumer Lending, Credit Analysis, Retail Banking, Portfolio Management, Loan Origination, Mortgage Banking, Relationship Management, Lines Of Credit, Financial Services, Wealth Management, Investments, Financial Analysis, Cross Selling

Education
University of Phoenix   2012 — 2013
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services

Rich Kline Rich Kline Tampa/St. Petersburg, Florida Area Details
Rich Kline's USAA Experience February 2015 - Present
Job Claims Service Manager at USAA
Industry Insurance
Experience
USAA   February 2015 - Present
USAA   July 2014 - February 2015
USAA   October 2012 - July 2014
A Cause for Protein   December 2011 - May 2012
Progressive Insurance  April 2007 - January 2008
Nationwide  November 2006 - April 2007
University of South Florida  May 2006 - August 2006

Skills
Customer Service, Analysis, Public Speaking, Program Management, Strategic Planning, Data Analysis, Sales, Recruiting, Research, Marketing, Business Analysis, Budgets, Management, Social Networking, Sales Management, Property & Casualty..., Time Management, Policy, Claim, Process Improvement, Leadership Development, Liability, Customer Satisfaction, Human Resources, Property Damage, Contract Negotiation, Social Media, Performance Management, Employee Relations, Customer Retention, Employee Benefits, Teamwork, Employee Training, Software Documentation, Cross-functional Team..., Leadership, Training, Team Building, Insurance, Coaching, Microsoft Office, Negotiation, Microsoft Excel, Marketing Strategy, Project Management, Underwriting, Social Media Marketing

Education
University of Phoenix   2011 — 2013
Masters, Business Administration

University of South Florida   1998 — 2006
Bachelor of Arts, Gerontology

Richard Solano Richard Solano Phoenix, Arizona Area Details
Richard Solano's USAA Experience March 2005 - March 2008
Job Owner, The Little Dude With Black Hair
Industry Retail
Experience
The Little Dude With Black Hair   April 2008 - Present
Loan Resolution Corporation  April 2010 - December 2010
USAA   March 2005 - March 2008

Education
University of Phoenix   2004 — 2007
BSB/EB MBA, E-Business

University of Phoenix   2004 — 2005
BA, Business

Phoenix Institute of Technology   1990 — 1991
Design & Production Art Specialist, Graphic Arts/Computer Design

Ashley Morrison Ashley Morrison San Antonio, Texas Details
Ashley Morrison's USAA Experience February 2008 - February 2011
Job AVP, Compliance at Bank of America
Industry Banking
Experience
Bank of America  October 2014 - Present
Security Service Federal Credit Union  April 2014 - October 2014
Wells Fargo  February 2012 - April 2014
RCFCU   February 2011 - February 2012
USAA   February 2008 - February 2011
Chase  August 2007 - March 2008
Chase  August 2006 - August 2007
Chase  November 2004 - August 2006

Skills
Operational Risk, Risk Management

Education
University of Phoenix   2011 — 2013
Bachelor's Degree, Business Administration and Management, General

Teresa Yarger Teresa Yarger Milton, Pennsylvania Details
Teresa Yarger's USAA Experience April 1988 - November 2004
Job Human Resource Manager at Carpetman
Industry Retail
Experience
Carpetman   August 2007 - Present
Erie Insurance Group  June 2006 - August 2007
USAA   April 1988 - November 2004

Skills
Human Resources, Benefits Administration, Employee Benefits, Payroll, Interviews, Team Building, Performance Appraisal, Customer Service, Performance Management, Employee Relations, Workforce Planning, Deferred Compensation, Onboarding, Succession Planning, Leadership, Customer Retention, Labor Relations, Sales, Training, Insurance, Management, General Insurance, Event Planning, Process Improvement, Sales Management, Marketing Strategy

Education
Milton High School   1979 — 1983
diploma, Business Administration and Management, General

University of Phoenix
Business Administration, Management and Operations

Tina Livingston, MBA Tina Livingston, MBA San Antonio, Texas Area Details
Tina Livingston, MBA's USAA Experience December 2010 - Present
Job Senior Contract Advisor at USAA
Industry Financial Services
Experience
USAA   December 2010 - Present
USAA   January 2010 - January 2011
USAA   January 2010 - November 2010
DeClutter by Design   September 2008 - December 2009
Citigroup  August 1990 - August 2008
Citigroup  January 1990 - January 2008
CITI (FORMERLY KNOWN   January 1990 - January 2008
CITIGROUP Procurement Services   January 2000 - January 2003
Citigroup Procurement Services   January 2000 - January 2003
CITIGROUP Procurement Service   January 1999 - January 2000

Education
University of Phoenix   2003 — 2006
MBA, Human Resource Management

University of Phoenix   1998 — 2002
BS, Business Management

Rene Reyna Rene Reyna San Antonio, Texas Area Details
Rene Reyna's USAA Experience 2011 - 2011
Job Employment Specialist at Alamo Colleges
Industry Human Resources
Experience
Alamo Colleges  July 2014 - Present
Genesis ATC  March 2014 - July 2014
Kinetic Concepts  July 2012 - March 2014
Trifecta & Associates   June 2010 - February 2011
Jung Oil Inc   June 2010 - February 2011
USAA   2011 - 2011
Dr. Pepper Snapple Group  June 2010 - June 2010
M.O.T   September 2008 - January 2010

Skills
Deferred Compensation, Interviews, Recruiting, Applicant Tracking..., Training, Talent Management, Sourcing, Temporary Placement, Employee Benefits, New Hire Orientations, Talent Acquisition, Internet Recruiting, Hiring, Onboarding, Background Checks, Workforce Planning, Taleo, College Recruiting, HRIS, Benefits Administration, Employee Relations, Technical Recruiting, HR Policies, Staffing Services, Job Fairs, Screening Resumes, Benefits Negotiation, Job Descriptions, FMLA, Screening, Temporary Staffing

Education
University of the Incarnate Word   2012 — 2013
Bachelor of Arts (B.A.), Human Resources Management and Services, 3.8

University of Phoenix   2009 — 2011
Associates of Arts, Business Management, 3.4

Jacqueline Alejandro Jacqueline Alejandro San Antonio, Texas Details
Jacqueline Alejandro's USAA Experience March 2007 - Present
Job Loan Officer at USAA
Industry Financial Services
Experience
USAA   March 2007 - Present

Skills
Banking, Credit, Customer Service, Finance, Investments, Leadership, Loan Origination, Management, Mortgage Lending, Refinance, Residential Mortgages, Sales, Team Leadership, VA Loans, Mortgage Banking, Team Building, Microsoft Excel, Credit Analysis, Underwriting, Financial Services, Financial Analysis

Education
University of Phoenix   2009 — 2011
Business/Corporate Communications

Lisa Barrientos Lisa Barrientos San Antonio, Texas Details
Lisa Barrientos's USAA Experience 1998 - 2007
Job Technical Design & Development Specialist at SWBC
Industry E-Learning
Experience
SWBC  September 2015 - Present
SWBC  December 2014 - Present
SWBC  July 2008 - December 2014
UnitedHealth Group  2007 - 2008
USAA   1998 - 2007

Skills
Claim, Insurance, Customer Service, Outlook, Data Entry, Microsoft Word, Time Management, Salesforce.com, Windows, Microsoft Office, Teamwork, Adobe Acrobat, Administrative..., Microsoft Excel, PowerPoint, Lotus Notes, Call Centers, Training

Education
University of Phoenix-San Antonio Campus

Brandon Zdimal Brandon Zdimal Phoenix, Arizona Details
Brandon Zdimal's USAA Experience June 2015 - Present
Job Hubby, Daddy, Adjuster
Industry Insurance
Experience
USAA   June 2015 - Present
Audiovisions  October 2012 - November 2014
Best Buy  September 2001 - October 2012

Skills
Customer Service, Sales, Retail, Management, Leadership, Merchandising, Troubleshooting, Inventory Management, Computer Hardware

Education
University of Phoenix   2009 — 2012
Bachelor's degree, Business Administration and Management, General

Monica Benavides Monica Benavides San Antonio, Texas Area Details
Monica Benavides's USAA Experience May 1998 - September 2003
Job Market Tech Analyst
Industry Oil & Energy
Experience
Tesoro Corporation  October 2013 - Present
Tesoro Corporation  June 2008 - October 2013
Tesoro Corporation  June 2006 - June 2008
Tesoro Corporation  October 2004 - June 2006
USAA   May 1998 - September 2003

Skills
Process Improvement, Program Management, Project Management, Training, Sales, Business Process, Strategic Planning, Change Management, Leadership, Budgets, Marketing, Forecasting, Business Analysis, Financial Analysis, SAP, Marketing Strategy, PowerPoint, Business Strategy, Inventory Management, SAP BPC, SharePoint, Data Warehousing, Requirements Gathering, Financial Markets, Marketview, Data Modeling, Preparation Of Proposals, Econometrics, Price Forecasting, Yellow Belt, Green Belt, ZEMA, DMAIC

Education
University of Phoenix
Bachelor of Science in Business, Marketing

Olga G Jimenez Olga G Jimenez Phoenix, Arizona Area Details
Olga G Jimenez's USAA Experience March 2013 - Present
Job
Industry Insurance
Experience
USAA   March 2013 - Present

Skills
Customer Service, English, Management, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Research, Sales, Windows, Outlook, Leadership, Training, Process Improvement, Recruiting, Interviews

Education
University of Phoenix   2011 — 2014
Bachelors of Healthcare Administration, Health/Health Care Administration/Management

Phillip McCall Sr. CWO3 USN Ret. Phillip McCall Sr. CWO3 USN Ret. Norfolk, Virginia Area Details
Phillip McCall Sr. CWO3 USN Ret.'s USAA Experience October 2014 - Present
Job Auto Injury Claims Adjuster at USAA
Industry Insurance
Experience
USAA   October 2014 - Present
USAA   May 2012 - Present
U.S. Navy   February 2006 - September 2011
US Navy  June 1999 - February 2006
US Navy  June 1986 - June 2000

Skills
Program Management, Explosive Safety, Quality Assurance, Leadership, Security Clearance, Training, Logistics, Recruiting, Personnel Management, Military Experience, Insurance, Team Building, Operational Planning, Project Management, Cross-functional Team..., Employee Training, Management, Organizational..., Analysis, Team Leadership, Operations Management, Project Planning, Military Operations, Resource Management, Military, Human Resources, Leadership Development, Organizational..., Conflict Resolution, Military Training, Coaching, Strategic Leadership, Customer Satisfaction, Call Centers, Change Management, Personnel Supervision, Top Secret, Military Logistics, Situational Leadership, Supervisory Experience, Explosives Safety, Weapons, Command, Navy

Education
Wayland Baptist University   2003 — 2015
Bachelors of Science, Management (120 credit Hours)

University of Phoenix   2011 — 2012
Project Management Professional Certificate, Project Management, 3.86

Loy Norrix High School   1983 — 1986
High School Diploma, Business Administration and Management, General

Liz Gonzales, MBA Liz Gonzales, MBA San Antonio, Texas Area Details
Liz Gonzales, MBA's USAA Experience January 2015 - Present
Job Underwriter mortgage originations
Industry Banking
Experience
USAA   January 2015 - Present
Bexar County Protective Service   October 2013 - Present
USAA   October 2012 - September 2013
IBC Bank  March 2012 - September 2012
Wells Fargo Home Mortgage  November 2009 - December 2011
World Savings  October 2005 - December 2008

Skills
Loans, Mortgage Lending, Loan Origination, Banking, Credit, Refinance, FHA financing, VA loans, Portfolio Management, Customer Service, Risk Management, Process Improvement, Training, Team Building, Team Leadership, Outlook, Coaching, Change Management, PowerPoint, Strategic Planning, Employee Relations, Microsoft Word, Project Management, Mortgage Banking, Consumer Lending, Sales Management, Mortgage Underwriting, FHA, Loss Mitigation, Underwriting, Residential Mortgages, Analysis, Management, Mortgage Servicing, Finance, Hiring, Credit Analysis, Applicant Tracking..., Credit Risk, Operational Risk...

Education
University of the Incarnate Word   2011 — 2015
Master of Business Administration (MBA), Business Administration and Management, General

University of Phoenix   2008 — 2011
Bachelor of Business Administration (B.B.A.), Human Resources Development, 3.5

Northwest Vista College   2002 — 2004
Associate of Arts (A.A.), Communication and Media Studies

Joy McGinnis Joy McGinnis Colorado Springs, Colorado Area Details
Joy McGinnis's USAA Experience March 2007 - April 2010
Job Seeking synchronicity. Cutting my own path.
Industry Retail
Experience
Christopher & Banks  March 2014 - July 2014
Christopher & Banks  December 2013 - March 2014
Catherine's  August 2013 - December 2013
Hanesbrands Inc.  April 2012 - March 2013
USAA   March 2007 - April 2010
Macys/Clarins   July 2005 - March 2007
Torrid  August 2002 - August 2005
Illuminations  June 2000 - July 2001
Chiasso  December 1999 - June 2000
Modern Women/Added Dimensions   February 1998 - December 1999

Skills
Retail, Inventory Management, Sales, Merchandising, Customer Service, Management, Marketing, Marketing Strategy, Team Building, Visual Merchandising, Team Leadership, Forecasting, Training, Microsoft Excel, Store Management, Competitive Analysis, Outlook, Inventory Control, Microsoft Word, PowerPoint, Coaching, Advertising, Retail Sales, Trend Analysis, Profit, Sourcing, Fashion, Loss Prevention, Recruiting, Income Statement, Event Planning, Driving Results, Apparel, Sales Management, Merchandise Planning, Store Operations, Employee Relations, Hiring, Succession Planning, Shrinkage, Time Management, Microsoft Office, Social Media, Strategic Planning, Talent Acquisition, Pricing, Applicant Tracking..., POS, Customer Experience, P

Education
University of Phoenix   2003 — 2007
BS/M & BS/A, Business

Alfred Mathena Alfred Mathena San Antonio, Texas Details
Alfred Mathena's USAA Experience February 2007 - Present
Job FSB UW Portfolio Advisor at USAA
Industry Financial Services
Experience
USAA   February 2007 - Present
Countrywide Home Loans  February 2005 - December 2006

Skills
Process Improvement, Marketing, Leadership, Business Analysis, Banking, Analysis, Program Management, Business Process..., Team Building, Operations Management, Cross-functional Team..., Training, Customer Service, Risk Management, Team Leadership, Microsoft Office, Strategic Planning, Management, Microsoft Excel

Education
University of Phoenix   2013 — 2015
Master of Business Administration (MBA)

University of Phoenix   2010 — 2013
Bachelor of Science in Business, Organizational Innovation, 3.76

Jared Beck Jared Beck San Antonio, Texas Details
Jared Beck's USAA Experience July 2015 - Present
Job AML/KYC Training Specialist
Industry Financial Services
Experience
USAA   July 2015 - Present
Chase  January 2013 - April 2015
Chase  January 2011 - December 2012
Chase  July 2008 - February 2010
Data Search Inc   January 2007 - June 2008

Skills
Financial Analysis, Risk Assessment, Anti Money Laundering, BSA, OFAC, USA PATRIOT Act, OCC, Adobe Connect, Microsoft Excel, PowerPoint, Public Speaking, Management, Skilled Multi-tasker, Risk Management, Employee Training, Training Delivery, KYC, Quality Assurance, Bank Secrecy Act

Education
University of Phoenix   2011 — 2013
Associate's Degree, Business Management

Thomas Bass, MBA Thomas Bass, MBA Dallas/Fort Worth Area Details
Thomas Bass, MBA's USAA Experience February 2010 - February 2011
Job Senior Credit Analyst at Nissan Motor Acceptance Corp
Industry Financial Services
Experience
Nissan Motor Acceptance Corporation  April 2013 - Present
Capital One Auto Finance  March 2011 - April 2013
USAA   February 2010 - February 2011
Ford Motor Credit Company  January 2007 - May 2009
Ford Motor Credit Company  May 2006 - January 2007
Ford Motor Credit Company  June 2004 - May 2006
Ford Motor Credit Company  May 2001 - June 2004
Ford Motor Credit Company  June 1996 - May 2001

Skills
Credit Analysis, Six Sigma, Call Center, Coaching, Feedback, Customer Service, Team Leadership, Organizing, Operations, Quality Assurance, Problem Solving, Teamwork, Business Strategy, Business Management, Employee Relations, Insurance, Business Process..., Customer Service..., Employee Engagement, Career Development, Business Process..., Credit, Visio, Call Centers, Team Building, Team Management, Development Of Employees, Credit Risk, Car Loans, Leadership, Loans, Underwriting, Relationship Management, Finance, Financial Analysis, Management, Customer Satisfaction, Consumer Lending, Portfolio Management, Customer Retention, Financial Services

Education
University of Phoenix   2005 — 2007
Master, Business Administration

University of Virginia   1994 — 1996
Bachelor of Arts, Psychology

Richard Bland College   1991 — 1994
Associate, Science

Atlanta Didur Atlanta Didur Peoria, Arizona Details
Atlanta Didur's USAA Experience April 2012 - Present
Job Non Injury Auto Adjuster at USAA
Industry Banking
Experience
USAA   April 2012 - Present
USAA   2012 - 2013
Arizona Business Bank  September 2008 - March 2012

Skills
Customer Relations, Customer Service, Customer Satisfaction, Customer Retention, Banking, Banking Law, Trusts, Trust Services, Trust Management, Processing, Cashiering

Education
Deer Valley High   1998 — 2001

University of Phoenix
none, Human Services, General

Steven Limon Steven Limon San Antonio, Texas Area Details
Steven Limon's USAA Experience May 2013 - Present
Job Total Loss Representative at USAA
Industry Military
Experience
USAA   May 2013 - Present
United States Marine Corps  July 2012 - March 2013
United States Marine Corps  August 2011 - June 2012
United States Marine Corps  November 2008 - August 2011
United States Marine Corps  May 2005 - October 2008

Skills
Military, Security Clearance, Military Operations, Military Experience, DoD, Weapons, National Security, Marine Corps, Military Training, Top Secret, COMSEC, Mission Accomplishment, Interagency Coordination, Small Unit Leadership, Exercises, Military Logistics, Combat Life Saver, Honorable Discharge, Active DoD Secret..., Combat, Operational Planning, Force Protection

Education
University of Phoenix-San Antonio Campus
Bachelor of Business Management, Business Administration and Management, General

American Military University   2008 — 2014
Bachelor's degree, Business Administration and Management, General

Jon Etheredge Jon Etheredge San Antonio, Texas Details
Jon Etheredge's USAA Experience January 2014 - Present
Job Financial Foundations Associate Consumer Lending at USAA
Industry Banking
Experience
USAA   January 2014 - Present
Echo Metis LLC   2012 - December 2014
Allied Barton Security Services  March 2008 - April 2011
Sears Holdings Corporation  January 2006 - November 2007
United States Navy – NSA Hawaii   June 2000 - December 2004

Skills
Retail, Sales, Customer Service, Customer Satisfaction, Team Building, Marketing, Microsoft Office, Profit, Loss Prevention, Microsoft Excel, Sales Management, Leadership, Team Leadership, Customer Experience, Time Management, Management, Strategic Planning, Analysis, Security, Human Resources, Teamwork, Operations Management, Account Management

Education
University of Phoenix-San Antonio Campus   2010 — 2011
Bachelor of Science (BS), Business

David Estabrook David Estabrook Mesa, Arizona Details
David Estabrook's USAA Experience April 2007 - September 2008
Job Data Center Lead Technician at Milestone Technologies
Industry Information Technology and Services
Experience
Milestone Technologies, Inc.   April 2011 - Present
CompuCom  September 2008 - April 2011
USAA   April 2007 - September 2008

Skills
Management, BMC Remedy, Networking, PC, Servers, Windows, Technical Support, Data Center, Vendor Management, Customer Satisfaction, Troubleshooting, Operating Systems, Software Installation, Help Desk Support, Hardware, Switches, Process Improvement, Customer Service, System Administration, Project Planning, Cisco Technologies, Computer Hardware, Windows Server, XP, Disaster Recovery, VMware, WAN, HP, System Deployment, Network Administration, Virtualization, VMware ESX, IT Operations, IT Service Management, Microsoft Exchange, Windows 7, Cisco IOS, VPN, Printers, LAN-WAN, DNS, Routers, DHCP, Laptops, Active Directory

Education
University of Phoenix   2006 — 2007
Master of Business Administration (MBA), Business/Commerce, General

University of Phoenix   2004 — 2006
Bachelor of Applied Science (BASc), Information Technology

Kimberly Spychalski Kimberly Spychalski San Antonio, Texas Area Details
Kimberly Spychalski's USAA Experience February 2014 - Present
Job LSS Green Belt Certified and Change Advocate
Industry Financial Services
Experience
USAA   February 2014 - Present
Mondelēz International  June 1998 - July 2013
Kraft Foods Inc.  2005 - 2010
Kraft Foods Inc.  2002 - 2005
Kraft Foods Inc.  1998 - 2002

Skills
Six Sigma, Continuous Improvement, Change Management, SharePoint, Analysis, Process Improvement, Business Process..., Program Management, Management, Training, Business Process, Value Stream Mapping, DMAIC, Business Process Mapping, Sarbanes-Oxley Act, Vendor Management, Strategy, Auditing, Outsourcing, ERP, Visio, Project Portfolio..., Software Documentation, Lean Tools, Lean Thinking, Internal Controls, Supply Chain, Kaizen, Business Analysis, Dedication to..., Information Technology, Quality Management, Data Analysis, Business Intelligence, MS Project, Requirements Gathering, Human Resources, IT Management, Pareto Charts, Business Objects, DevOps, Solution Implementation, Leadership, Team Leadership, Strategic Leadership, Culture Change

Education
University of Phoenix   2012 — 2015
Bachelor of Arts (B.A.), Information Technology, 4.0

Miosha Jackson Miosha Jackson Hanover, Maryland Details
Miosha Jackson's USAA Experience December 2004 - January 2012
Job Medical Management Specialist at Amerigroup/Wellpoint an Anthem Company
Industry Insurance
Experience
Amerigroup/Wellpoint an Anthem Company   September 2013 - Present
Amerigroup/Wellpoint  April 2012 - September 2013
Adult Learning Center  September 2012 - May 2013
USAA   December 2004 - January 2012
National American Insurance Company  February 2004 - December 2004

Skills
Budgets, Insurance, Healthcare, Process Improvement, Data Analysis, Analysis, Claim, Access, Visio, Risk Management, Administration, Leadership, Policy, Training, Software Documentation, Program Management

Education
University of Phoenix-Southern California Campus   1999 — 2001
Master's degree, Organizational Management

California State University Dominguez HIlls   1995 — 1999
Bachelor's degree, Public Administration

Sara Hackett Sara Hackett Colorado Springs, Colorado Area Details
Sara Hackett's USAA Experience September 2013 - Present
Job Financial Foundations at USAA
Industry E-Learning
Experience
USAA   September 2013 - Present
TesTeachers LLC   March 2005 - December 2010
Echostar Communications  January 2002 - August 2003

Skills
Property & Casualty..., Life Insurance, Operations Management, Account Management, Management

Education
University of Phoenix   2014 — 2015
Associate of Arts and Sciences (AAS)

Metropolitan   2003 — 2005
General

Angie Zamora Angie Zamora San Antonio, Texas Details
Angie Zamora's USAA Experience August 2011 - Present
Job Contract Advisor at USAA
Industry Financial Services
Experience
USAA   August 2011 - Present
Southwest Research Institute  June 2000 - August 2011

Skills
Procurement, Strategic Planning, Negotiation, Contract Negotiation, Risk Management, Process Improvement, Analysis, Contract Management, Project Planning, Program Management, Leadership, Cross-functional Team..., Project Management, Vendor Management, Microsoft Office, Financial Analysis, Strategy, Business Process...

Education
St. Mary's University
Bachelor of Business Administration (B.B.A.), Corporate Finance

University of Phoenix-San Antonio Campus
Master of Business Administration (MBA)

Abby Ramos-Arausa Abby Ramos-Arausa Dallas/Fort Worth Area Details
Abby Ramos-Arausa's USAA Experience October 2007 - 2012
Job Experienced Project/Program Manager I Operations Manager I Enterprise Solutions
Industry Financial Services
Experience
Cintas  May 2012 - Present
USAA   October 2007 - 2012
USAF  June 2006 - September 2007
United States Air Force  May 2005 - May 2006
United States Air Force  September 2004 - September 2005
United States Air Force  September 2003 - September 2004
United States Air Force  September 2001 - August 2003

Skills
Military, Air Force, SharePoint, Process Improvement, Project Planning, Cross-functional Team..., DoD, Analysis, Training, Team Leadership, Leadership, Business Process..., Management, Project Management, Vendor Management, Change Management, Logistics, MS Project, Risk Management, SDLC, Microsoft Project, Program Management, Six Sigma, Strategic Planning, Budgets, PMO, Quality Assurance

Education
University of Washington   1997 — 2001
Bachelor of Arts, Community Environmental Planning

University of Phoenix
MBA, Project Management and Marketing

Arcinda Massop Arcinda Massop Tampa/St. Petersburg, Florida Area Details
Arcinda Massop's USAA Experience March 2011 - Present
Job Financial Foundations Manager at USAA
Industry Insurance
Experience
USAA   March 2011 - Present
USAA   February 2007 - March 2011
USAA   April 2002 - February 2007
USAA   April 1999 - April 2002

Skills
Risk Management, Property & Casualty..., Insurance, Training, Underwriting, General Insurance, Process Improvement, Team Building, Customer Service

Education
University of Phoenix   2006 — 2008
MBA, Business Administration

University of South Florida   1997 — 1999
B.A., Accounting

University of South Florida   1986 — 1989
B.A., Chemistry

Stephanie Zambrano Stephanie Zambrano San Antonio, Texas Details
Stephanie Zambrano's USAA Experience July 2014 - Present
Job Sr Treasury Management Analyst at USAA
Industry Telecommunications
Experience
USAA   July 2014 - Present
Millenium Group   April 2014 - July 2014
Aviat Networks  August 2013 - April 2014
Argo Group US  January 2013 - June 2013
PETCO Animal Supplies, Inc.   October 2011 - January 2013
KCI Medical  December 2008 - October 2011
US Navy Reserve  2001 - 2009
KCI Medical  June 2004 - December 2008
Clear Channel Communications  2001 - 2004
SBC Communications Inc.  1999 - 2001

Skills
Financial Analysis, Banking, Sarbanes-Oxley Act, Financial Reporting, Cash Management, Forecasting, PeopleSoft, Process Improvement, Finance, Accounting, Managerial Finance, General Ledger, Internal Controls, Auditing, Corporate Finance, Internal Audit, Access, Account Reconciliation, Payroll

Education
University of Phoenix   2007 — 2011
MBA, Business

University of Phoenix
BBA, Business Administration

Jose Lorenzo Garcia Jose Lorenzo Garcia Phoenix, Arizona Area Details
Jose Lorenzo Garcia's USAA Experience June 2001 - Present
Job Financial Foundations Manager at USAA
Industry Financial Services
Experience
USAA   June 2001 - Present
Budget Rent a Car  April 1992 - March 2001

Skills
Call Center, Insurance, Underwriting, Recruiting, Innovation, Sales Management, Interviews, Result Oriented, Fun, Delegation, Call Centers, Financial Services, Leadership, Sales, Process Improvement, Risk Management, Customer Service, Coaching, Mortgage Lending, Finance, Customer Retention, Vendor Management, Team Building, Customer Satisfaction, Executive Management, Performance Management

Education
University of Phoenix   2005 — 2007
Business, Marketing

Amy Farley Amy Farley Phoenix, Arizona Area Details
Amy Farley's USAA Experience August 2011 - Present
Job Auto Adjuster III at USAA
Industry Insurance
Experience
USAA   August 2011 - Present
USAA   March 2010 - August 2011
Affinity Hospice of Life  October 2009 - March 2010
Right at Home, Inc.   February 2009 - September 2009
Right At Home  February 2008 - February 2009
Acceptional Lending, Inc.   January 2005 - May 2008
Claim Jumper Restaurants  August 2007 - January 2008
Hometown Newsgroup, LLC   February 2002 - December 2004
With Sheep Clothes   January 2001 - December 2004

Skills
Microsoft Office, Healthcare, Event Planning, PowerPoint, Public Relations, Claims Resolution

Education
Western International University   2010 — 2012
Bachelor's degree, Business/Corporate Communications

University of Phoenix   2009 — 2010
Bachelor of Science, Human Services Management

IVCC   1995 — 1997
AAS, Microcomputers and Office Technology

Amboy High School   1988 — 1991

David W Hung, B.S., Cer.A.T. David W Hung, B.S., Cer.A.T. Tampa/St. Petersburg, Florida Area Details
David W Hung, B.S., Cer.A.T.'s USAA Experience September 2008 - June 2009
Job Certified Anesthesia Tech
Industry Hospital & Health Care
Experience
Tampa General Hospital  June 2014 - July 2015
Tampa General Hospital  October 2012 - June 2014
Tampa General Hospital  December 2009 - March 2011
USAA   September 2008 - June 2009

Skills
Customer Service, Payroll, QuickBooks, Tax, Microsoft Excel, Process Improvement, Healthcare, Access, EMR, Hospitals, Training, Epic Systems, Medical Terminology, Nursing, Basic Life Support, ASATT Certified, BLS, Critical Care, Patient Safety, Healthcare Management

Education
Concorde Career College   2009 — 2010
Patient Care Technician, Nursing

University of Phoenix   2005 — 2008
Bachelor of Science (B.S.), Information Technology

Bill Stephens Bill Stephens Dallas/Fort Worth Area Details
Bill Stephens's USAA Experience October 1988 - May 1995
Job Infrastructure Architect at JDSU
Industry Information Technology and Services
Experience
JDSU  March 2015 - Present
Affirmative Insurance  March 2013 - March 2015
Miller and Associates  August 2012 - March 2013
PepsiCo  October 2006 - August 2012
PepsiCo  May 2000 - October 2006
PepsiCo  May 1995 - May 2005
USAA   October 1988 - May 1995

Skills
Unix/Linux, Management, DNS/DHCP, Network Monitoring Tools, Unix Shell Scripting, Windows AD design, Client/Server computing, Infrastructure..., Disaster Recovery, Unix, Enterprise Architecture, SDLC, Vendor Management, Technical Architecture, Puppet, Zabbix, Nagios, VMware, Solaris, Oracle, Linux, Agile Methodologies, Servers, VMware ESX, Testing, DNS, Infrastructure, ITIL, Operating Systems, Architecture, Integration, Data Center, IT Management, HP-UX, IT Strategy, System Deployment, Virtualization, IT Operations, Solution Architecture, IT Service Management, AIX, High Availability, Project Management, System Administration, SAN, Storage Area Networks, Business Continuity, Cisco Technologies, Shell Scripting

Education
University of Phoenix   2005 — 2007
BSM, IT Management

Kelly Robinette Kelly Robinette Addison, Texas Details
Kelly Robinette's USAA Experience March 2014 - Present
Job Real Estate Underwriter
Industry Banking
Experience
USAA   March 2014 - Present
USAA   September 2012 - Present
FNH USA  2008 - 2012
Gymboree  September 2007 - June 2008
GreenPoint Mortgage  1999 - 2007

Skills
Customer Service, Networking, Leadership, Sales, Process Improvement, Mortgage Lending, Management, Account Management, Salesforce.com, Time Management, Sales Process, Mortgage Banking

Education
University of Phoenix
Associate of Arts in Accounting, Accounting

Matthew D. Kelley, MBA, CRPC®, ACS®, ALMI® Matthew D. Kelley, MBA, CRPC®, ACS®, ALMI® San Antonio, Texas Area Details
Matthew D. Kelley, MBA, CRPC®, ACS®, ALMI®'s USAA Experience June 2007 - Present
Job L/H Insurance Advisor I at USAA
Industry Insurance
Experience
USAA   June 2007 - Present

Skills
Retirement Planning, Insurance, Strategic Financial..., Life Insurance, Fixed Annuities, Long-term Care, Health Insurance, Financial Advisory, Retirement, Financial Services, General Insurance, Mutual Funds

Education
University of Phoenix   2006 — 2007
MBA, Business

William Shane Collinsworth William Shane Collinsworth Fort Worth, Texas Details
William Shane Collinsworth's USAA Experience March 2003 - May 2008
Job Enterprise Information Management Technical Lead at XTO Energy
Industry Computer Software
Experience
XTO Energy  October 2011 - Present
Allied Electronics  August 2010 - October 2011
Ocshner Health Systems   June 2008 - August 2010
USAA   March 2003 - May 2008
divine  August 1999 - February 2003
Sunset Direct  May 1999 - August 1999
Dell  June 1998 - May 1999
United States Air Force  August 1994 - August 1998

Skills
Enterprise Content..., Document Management, OpenText, SQL, T-SQL, Microsoft SQL Server, SSIS, SSRS, C#, Databases, Software Development, SharePoint, Crystal Reports, jQuery, ASP.NET, ASP.NET MVC

Education
University of Phoenix   2002 — 2004
BS, Business/E-Business

Stephanie Mintz, MBA, PMP Stephanie Mintz, MBA, PMP San Antonio, Texas Area Details
Stephanie Mintz, MBA, PMP's USAA Experience April 2013 - December 2013
Job Project Manager at Acelity
Industry Information Technology and Services
Experience
Acelity  September 2014 - Present
Apex Systems - KCI   January 2014 - September 2014
USAA   April 2013 - December 2013
Administrative Office of the US Courts  July 2012 - April 2013
Clear Channel Radio  August 2010 - June 2012
Accenture  June 2008 - July 2010
Karta Technologies  March 2007 - May 2008

Skills
Project Management, MS Project, Program Management, Visio, Vendor Management, SharePoint, MS Project Server, PMP, Agile Project Management, Resource Management, Scrum, PMO, Project Server, Software Documentation, Software Project..., Cross-functional Team..., Requirements Analysis, Integration, SDLC, Business Analysis, Business Process, Business Process..., IT Management, IT Strategy, Project Portfolio...

Education
University of Phoenix   2003 — 2007
Master Degree, Business Administration

John Prestia John Prestia Phoenix, Arizona Area Details
John Prestia's USAA Experience September 2014 - Present
Job Relationship Specialist at USAA
Industry Insurance
Experience
USAA   September 2014 - Present
USAA   April 2011 - September 2014
Oakwood Worldwide  November 2009 - February 2011
Oakwood Worldwide  February 2007 - November 2009
Oakwood Worldwide  November 2006 - August 2007

Skills
Customer Satisfaction, Customer Service, Account Management, Sales, Team Building, Sales Management, Call Center, Strategic Planning, Call Centers, Salesforce.com, Process Improvement, CRM, Inventory Management, Vendor Management, Contract Negotiation, Forecasting, Leadership, Budgets, Coaching, Management, Training, Outlook, New Business Development, Customer Retention, Sales Process, Sales Operations, Recruiting, Selling, Team Leadership, Marketing, Operations Management, Negotiation, B2B, Time Management, Sales Presentations, Insurance, Microsoft Excel, Microsoft Office, Employee Training, Leadership Development

Education
University of Phoenix   2013 — 2016
Bachelor's Degree, Business Administration and Management, General

Harris E. O. Oparemi Harris E. O. Oparemi Houston, Texas Area Details
Harris E. O. Oparemi's USAA Experience March 2011 - June 2011
Job Lead Consultant at Harris Consult
Industry Information Technology and Services
Experience
Kinder Morgan  August 2011 - November 2011
USAA   March 2011 - June 2011
Infinity Software Development  January 2010 - April 2010
Verizon Wireless  October 2009 - December 2009
BGL Group   August 2006 - October 2008
Parkway Project   May 2003 - July 2006
Splashers Technologies Ltd   September 1998 - April 2003
Moore Advice Ltd   March 1997 - August 1998

Education
University of Phoenix   2010 — 2011
Masters in Information System, Information Technology

University of Phoenix   2009 — 2010
MIS, Information System

Hope Musil Hope Musil Dallas/Fort Worth Area Details
Hope Musil's USAA Experience October 2012 - March 2015
Job Sr Mortgage Processor at Benchmark Mortgage
Industry Banking
Experience
Benchmark Mortgage (NMLS #2143)   March 2015 - Present
USAA   October 2012 - March 2015
Arizona State Credit Union  November 2010 - October 2012
World Savings  2004 - 2008
Wachovia  August 2004 - October 2005

Education
DeSoto Senior High School   1989 — 1992

University of Phoenix
Business

Michael Ruggieri Michael Ruggieri Phoenix, Arizona Area Details
Michael Ruggieri's USAA Experience August 2005 - December 2005
Job Principal at LPL
Industry Financial Services
Experience
LPL  January 2009 - Present
CUE Financial Group Inc.,   January 2003 - January 2009
USAA   August 2005 - December 2005
The Vanguard Group  January 1997 - August 2005

Education
University of Phoenix   1999 — 2002
MBA, Business Administration

Ironwood Highschool   1986 — 1990
Highschool Diploma

Deborah (Nieto) King Deborah (Nieto) King Phoenix, Arizona Area Details
Deborah (Nieto) King's USAA Experience July 2015 - Present
Job Auto Claims Adjuster at USAA
Industry Financial Services
Experience
USAA   July 2015 - Present
American Funds/Capital Group   December 2005 - June 2015
13th Judicial District Attorney Office   June 2005 - October 2005
Colorado Driving Institute   August 2002 - May 2005

Skills
Customer Service, Process Improvement, Multi-task & Handle..., Troubleshooting, Collaborative Problem..., Outlook, Microsoft Word, Microsoft Excel, PowerPoint, SharePoint, Time Management

Education
University of Phoenix   2003 — 2009
Bachelor's Degree, Business Administration and Management, General

Jamie Kibler, MBA Jamie Kibler, MBA Tampa/St. Petersburg, Florida Area Details
Jamie Kibler, MBA's USAA Experience October 2014 - Present
Job Mortgage Processor
Industry Financial Services
Experience
USAA   October 2014 - Present
Citi  June 2012 - October 2014
American Express  June 2001 - March 2011

Skills
Leadership, Training, Customer Service, Risk Management, Banking, Finance, Loans, Insurance, Financial Analysis, Credit Analysis, Financial Services, Consumer Lending, Credit Risk, Retail Banking, Credit, Team Building

Education
Florida Institute of Technology   2014 — 2014
Master's degree, Finance and Financial Management Services

University of Phoenix   2009 — 2010
Master's, Business Administration

University of Phoenix   2005 — 2008
Bachelor's, Business Administration

Eastern Wayne High School   1991 — 1994
High School Diploma, General Studies

Barb Coons Barb Coons Phoenix, Arizona Area Details
Barb Coons's USAA Experience December 2009 - Present
Job Senior Change Management Advisor
Industry Insurance
Experience
USAA   December 2009 - Present

Skills
Call Center, Customer Experience, Process Improvement, Insurance, Operations Management, Change Management, Property & Casualty..., Team Building, Customer Service, Team Leadership, Coaching, Risk Management, Leadership, Sales Management

Education
University of Phoenix   1998 — 2000
Bachelors of Science, Business Adminstration

Tammy Scott-Villarreal Tammy Scott-Villarreal San Antonio, Texas Area Details
Tammy Scott-Villarreal's USAA Experience December 2014 - Present
Job AML Compliance Manager at USAA, CAMS, CFE
Industry Banking
Experience
USAA   December 2014 - Present
USAA   February 2014 - December 2014
USAA   April 2009 - February 2014
Wachovia  November 2008 - April 2009
WaMu  July 2008 - October 2008
World Savings  January 2002 - February 2008

Skills
Fraud, Policy, Risk Management, Credit Cards, Risk Assessment, Anti Money Laundering, Banking, AML, Financial Risk, Retail Banking, Leadership, Bank Secrecy Act, Analysis, Process Improvement, Investigation, Financial Services, Customer Service

Education
University of Phoenix   2009 — 2014
Bachelor of Business Administration (B.B.A.)

Patrick Smith Jr. Patrick Smith Jr. United States Details
Patrick Smith Jr.'s USAA Experience November 2003 - July 2014
Job Inbound Sales Representative at Time Warner Cable
Industry Consumer Services
Experience
Time Warner Cable  June 2015 - Present
USAA   November 2003 - July 2014
United States Marine Corps  June 1998 - August 2003

Skills
Customer Service, Conflict Resolution, Coaching, Team Management, Customer Advocacy, Training Delivery, Leadership Development, Regulatory Compliance, Process Improvement, Group Presentations, Executive Writing, Business Writing, Inventory Management, Sales, Credit Cards, Miltary, Leadership, Team Leadership, Public Speaking, Security, Telecommunications, Sales Management

Education
Alamo Helicopter   2014 — 2015
Student pilot

University of Phoenix   2008 — 2013
Bachelors of science in E-business, E-Business

Margarita (Margarita Pripilitsky) Alcantara Margarita (Margarita Pripilitsky) Alcantara Phoenix, Arizona Area Details
Margarita (Margarita Pripilitsky) Alcantara's USAA Experience June 2006 - November 2007
Job Personalized Customer Service and Sales
Industry Consumer Services
Experience
Charles Schwab  June 2009 - June 2012
American Express  March 2008 - March 2009
USAA   June 2006 - November 2007

Skills
Banking, Financial Services, Credit Cards, Credit, Relationship Management, Portfolio Management, Investments, Loans, Training, Employee Benefits, Management

Education
University of Phoenix   2010 — 2013
Pending, Psychology

J Curtis Hartley J Curtis Hartley Phoenix, Arizona Area Details
J Curtis Hartley's USAA Experience August 1991 - Present
Job Claims Service Manager at USAA
Industry Insurance
Experience
USAA   August 1991 - Present
USAA   August 1991 - September 1994
Safeway Stores- Risk Management   February 1989 - July 1991
Fireman's Fund Insurance Company  June 1986 - February 1989
Mutual of Enumclaw  1979 - 1986

Skills
Claim, Insurance, Subrogation, Liability, Litigation Management, Legal Liability, CPCU, Underwriting, Commercial Lines, General Insurance, Claim Investigation, Commercial Insurance, Process Improvement, Risk Management, Coaching, Settlement, Call Center, Performance Management, Leadership, Property & Casualty..., Negotiation, Health Insurance, Employee Benefits, Claims Management, Brokers, Workers Compensation

Education
University of Phoenix   2001 — 2002
Mediation, Certified Mediatior

University of Phoenix   2000 — 2002
Masters, Business

Susan Chucknick Susan Chucknick San Antonio, Texas Area Details
Susan Chucknick's USAA Experience June 2011 - Present
Job Admin Associate
Industry Facilities Services
Experience
USAA   June 2011 - Present
USAA   March 1991 - June 2011

Skills
Outlook, Access, Excel, Problem Solving, Word, Customer Service, Internal Communications, Microsoft Excel, Microsoft Word, Team Leadership, Management, Team Building, Process Scheduler, Program Management, Budgets, Process Improvement, Change Management, Project Management, Vendor Management, Leadership

Education
University of Phoenix   2013 — 2015
Associate's degree, Psychology

Mysti Trainer Mysti Trainer San Antonio, Texas Details
Mysti Trainer's USAA Experience June 2004 - February 2008
Job Budget Analyst Clinical Trials Office at UTHSCSA
Industry Accounting
Experience
UTHSCSA  February 2015 - Present
United Allergy Services  August 2014 - November 2014
UNITED ALLERGY SERVICES  November 2012 - August 2014
SWBC  April 2011 - October 2012
EYE-DEAL VISION, P.A.   June 2009 - February 2011
DISABILITY SERVICES OF THE SOUTHWEST  February 2008 - April 2009
USAA   June 2004 - February 2008

Skills
Analysis, Process Improvement, Performance Management, Payroll, Data Analysis, Customer Service, Research, Teamwork, Windows, Adobe Acrobat, Process Scheduler, SharePoint, IEX, CMS, Blue Pumpkin, SalesForce, FinancialForce, Microsoft Office Suite..., Access, Strategic Planning, Microsoft Excel, Management, Outlook, Microsoft Office, Leadership, Training

Education
University of Phoenix   2013 — 2015
Masters of Accountancy, Accounting

University of Phoenix   2009 — 2010
Bachelor of Business Administration (B.B.A.), Management and Accounting

Sharon Jonas Sharon Jonas San Antonio, Texas Area Details
Sharon Jonas's USAA Experience Service RepUSAA1984 - 1999
Job Underwriter at USAA
Industry Insurance
Experience
USAA   Service RepUSAA1984 - 1999

Education
University of Phoenix   2004 — 2009
BSB/M, Management

Hollie Cuellar Hollie Cuellar San Antonio, Texas Area Details
Hollie Cuellar's USAA Experience March 2015 - Present
Job Member Strategy Director at USAA
Industry Financial Services
Experience
USAA   March 2015 - Present
USAA   June 2013 - Present
USAA   March 2006 - June 2013
USAA   October 2005 - March 2007
USAA   December 2003 - October 2005

Skills
Life Insurance, Underwriting, Insurance, Leadership, Finance, Strategy, Planning, Execution, Analysis, Process Improvement, Team Building, Management, Coaching, Risk Management, Retirement Planning, Change Management, Banking, Customer Service, Strategic Planning, Call Centers, Team Leadership, Program Management, Operations Management

Education
University of Phoenix   2001 — 2003
BSB, Marketing

University of the Incarnate Word
MBA

Arbee Bethay Arbee Bethay San Antonio, Texas Area Details
Arbee Bethay's USAA Experience November 2009 - December 2011
Job PC Super Geeks CEO
Industry Financial Services
Experience
PC Super Geeks   February 2015 - Present
Basic Industries, LLC  March 2014 - Present
Capital Group  May 2012 - October 2013
USAA   November 2009 - December 2011

Skills
Troubleshooting, Process Improvement, Software Documentation, Technical Support, Customer Service, Computer Hardware, Team Leadership, Microsoft Office, Training, Software Installation, Customer Satisfaction, Operations Management, Outlook, Project Management, Analysis

Education
PBI Institute   1989 — 1991
Associates Degree, Business/Accounting Management

University of Phoenix
Bachelors, Information Technology

Jeanne Hertz Jeanne Hertz San Antonio, Texas Area Details
Jeanne Hertz's USAA Experience September 2014 - Present
Job Vice President at USAA
Industry Financial Services
Experience
USAA   September 2014 - Present
USAA   October 1989 - Present
USAA   October 1989 - Present

Skills
Strategic Financial..., Property & Casualty..., Process Improvement, Sales, Financial Services, Insurance, Call Center, Leadership, Underwriting, Management, Risk Management, Call Centers, Wealth Management, General Insurance, Executive Management, Banking, Mortgage Lending, Credit, Business Analysis, Financial Analysis, Vendor Management, Portfolio Management, Finance, Business Process..., Marketing, Investments

Education
University of Phoenix   2002 — 2005
Bachelor of Science (B.S.), Business Management

Dean Wilhelm Dean Wilhelm Phoenix, Arizona Details
Dean Wilhelm's USAA Experience November 2013 - May 2015
Job Mortgage Loan Officer at Bank 34
Industry Financial Services
Experience
BANK'34  May 2015 - Present
USAA   November 2013 - May 2015
Allstate  June 2011 - May 2013
UBS  September 2010 - June 2011
RBC Wealth Management  January 2005 - September 2010

Skills
Life Insurance, Investments, Series 7, Retirement Planning, Insurance, Mutual Funds, Wealth Management, Financial Planning, Financial Services, Securities, Loans, Finance, Retirement

Education
University of Phoenix
Bachelor of Business Management, Business Administration and Management, General

Robert L. Martinez Robert L. Martinez San Antonio, Texas Area Details
Robert L. Martinez's USAA Experience November 2012 - June 2014
Job Principal Consultant at Kadence Collective
Industry Information Technology and Services
Experience
Kadence Collective   June 2014 - Present
Shrew Designs LLC   August 2013 - July 2015
USAA   November 2012 - June 2014
USAA   July 2008 - November 2012
USAA   October 2007 - July 2008

Skills
SharePoint, Process Improvement, JavaScript, Salesforce.com, XML, SharePoint Designer, Java, SDLC, Requirements Analysis, SQL, HTML, CSS, Software Development, Agile Methodologies, Visio, .NET, Programming, InfoPath, System Administration, VBA, Excel, Apex, Administration, ASP.NET, Information Architecture, Visualforce Pages, jQuery, Microsoft Excel, XSL, VBScript, Access, PHP, Automation, Lean Six Sigma, Workflow, Reporting & Analysis, Application Development, Visual Studio, LightSwitch, MySQL, jQuery UI, React, Bootstrap, Foundation

Education
University of Phoenix   2009 — 2011
BS, Information Technology / Software Engineering

University of Phoenix   2007 — 2009
AA, Information Technology

David Peele David Peele Phoenix, Arizona Area Details
David Peele's USAA Experience
Job Manager at USAA
Industry Financial Services
Experience
USAA  

Skills
Banking, Business Analysis, Call Centers, Customer Service, Insurance, Leadership, Process Improvement, Project Management, Sales, Strategic Planning, Team Building, Team Leadership, Risk Management, Change Management, Coaching

Education
University of Phoenix   2010 — 2013
Bachelor's degree, Business Administration and Management, General

Christopher Owen Christopher Owen San Antonio, Texas Area Details
Christopher Owen's USAA Experience 2011 - Present
Job VP, Integrated Marketing at USAA
Industry Financial Services
Experience
USAA   2011 - Present
Progressive Insurance  2004 - 2010
General Mills  2002 - 2003
The Pillsbury Company  1997 - 2002
The Pillsbury Company  1994 - 1997
The Pillsbury Company  1991 - 1994
Mars & Co.   1989 - 1991

Education
University of Pennsylvania - The Wharton School   1985 — 1989
BS Economics, Entrepreneurial Management

Brian Meythaler, CFP®, ChFC® Brian Meythaler, CFP®, ChFC® Phoenix, Arizona Area Details
Brian Meythaler, CFP®, ChFC®'s USAA Experience May 2014 - Present
Job Manager at USAA
Industry Financial Services
Experience
USAA   May 2014 - Present
USAA   2010 - May 2014
Edward Jones  January 2009 - August 2010
AT&T Global Services  June 2000 - December 2005

Skills
Financial Services, General Securities..., Certified Financial..., Series 24, Series 7, Series 66, Life & Health Insurance..., Annuity Sales, Financial Planners

Education
University of Phoenix
Bachelor of Science (BS), Information Technology

Maureen Banza Maureen Banza Indianapolis, Indiana Area Details
Maureen Banza's USAA Experience November 2006 - October 2007
Job IT Help Desk Assistant at MSD of Wayne Township
Industry Medical Devices
Experience
StreetLinks National Appraisal Services  September 2010 - May 2011
Graston Technique  March 2010 - September 2010
City of Indianapolis  April 2009 - March 2010
Resort Condominiums International (RCI)   November 2008 - March 2009
City of Sacramento  October 2007 - November 2008
USAA   November 2006 - October 2007
RCI Zimbabwe   December 2003 - December 2005
Toyota Zimbabwe Harare, Zimbabwe   October 2002 - December 2003

Skills
Management, Customer Service, Software Documentation, Marketing, Access, Training, System Administration, Account Management, Analysis, Troubleshooting, Payroll, Microsoft Excel, Microsoft Office, Microsoft Word, Networking, PowerPoint, Policy, Public Speaking, Outlook, Research, Process Improvement, Budgets, Insurance, Team Leadership, Team Building, Administration, Time Management, Strategic Planning, Technical Support, Event Planning, Leadership

Education
University of Phoenix   2009 — 2011
Bachelor of Science, Business

Axia College of the University of Phoenix   2007 — 2009
Associate of Arts degree, Business

Tina Livingston-Jeffers MBA Tina Livingston-Jeffers MBA San Antonio, Texas Details
Tina Livingston-Jeffers MBA's USAA Experience December 2013 - Present
Job Senior Contract Advisor at USAA
Industry Financial Services
Experience
USAA   December 2013 - Present
USAA   October 2012 - Present
USAA   January 2010 - Present
USAA   January 2010 - November 2010
Citi  February 2003 - October 2008
Citi  January 2000 - January 2003

Skills
Contract Negotiation, Staff Augmentation, Third Party Vendor..., Request for proposal, Collaboration, Applicant Tracking..., Vendor Management..., Vendor Management, RFP, Human Resources, Performance Management, Management, Change Management, Leadership, Strategic Sourcing, Business Process..., Personnel Management, Sourcing, Procurement, Supply Chain, Analysis, CRM, Cross-functional Team..., Strategy, Process Improvement, Program Management, Talent Management

Education
University of Phoenix   2004 — 2006
Master of Business Administration (M.B.A.), Human Resources Management and Services

University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Christopher McCauley Christopher McCauley San Antonio, Texas Area Details
Christopher McCauley's USAA Experience February 2014 - Present
Job Project Manager at USAA
Industry Insurance
Experience
USAA   February 2014 - Present
TEKsystems  September 2013 - February 2014
International SOS  May 2011 - July 2013
Harleysville Insurance  July 1998 - March 2011
Harleysville Insurance  July 2008 - November 2009
Harleysville Insurance  April 2005 - July 2008
Harleysville Insurance  April 2004 - April 2005

Skills
SDLC, Insurance, Requirements Gathering, Vendor Management, Business Analysis, SharePoint, Underwriting, Requirements Analysis, T-SQL, Business Intelligence, User Acceptance Testing, Software Project..., Visio, Property & Casualty..., IT Strategy, Process Improvement, Management, PMO, Software Development, Project Management, Project Delivery, ETL, Web Development, Change Management

Education
University of Phoenix   2002 — 2007
BS Information Technology, Information Technology - Programming

Loretta Wilhardt Loretta Wilhardt Phoenix, Arizona Area Details
Loretta Wilhardt's USAA Experience April 2004 - May 2005
Job Section Leader at Arizona Public Service (APS)
Industry Utilities
Experience
Arizona Public Service (APS)   May 2009 - Present
CSAA Insurance Group  June 2006 - May 2009
USAA   April 2004 - May 2005

Skills
Process Improvement, Business Process..., Plant Operations, Leadership, Six Sigma, Project Planning, Call Centers

Education
University of Phoenix

Ronald Guyer Ronald Guyer San Antonio, Texas Area Details
Ronald Guyer's USAA Experience April 2012 - May 2013
Job Bank Manager at USAA
Industry Banking
Experience
USAA Real Estate Company  April 1997 - Present
USAA Federal Savings Bank  April 1997 - Present
USAA   April 2012 - May 2013

Skills
Banking, Wealth Management, Mortgage Lending, Underwriting, Loans, Risk Management, Strategic Financial..., Credit

Education
University of Phoenix   2010 — 2013
Bachelor of Science (BS), Global Business Management

University of Phoenix
Bachelor of Science (BS), Global Business Management

Sarah Darrah Sarah Darrah San Antonio, Texas Area Details
Sarah Darrah's USAA Experience April 2012 - Present
Job Secondary Marketing Quality Control at USAA
Industry Financial Services
Experience
USAA   April 2012 - Present
USAA   October 2011 - Present
Strategic Staffing Solutions  June 2009 - April 2012
Butler Mortgage   January 2003 - January 2008
KB Mortgage   May 1999 - October 2002

Skills
Mortgage Lending, Customer Service, Process Improvement, Loans, Business Analysis, SDLC, Risk Management, Visio, Strategic Planning, Requirements Analysis, SQL, Vendor Management, Credit, Project Management, Mortgage Banking, Team Building, Business Process..., Banking, Change Management, Software Documentation, Residential Mortgages

Education
University of Phoenix   2012 — 2013
Business Administration, Management and Operations

Everest Institute   2008 — 2009
Diploma, Medical Insurance Billing and Coding

Irving High School   1969 — 1973
Diploma, General Studies

Joshua Seidel Joshua Seidel Phoenix, Arizona Details
Joshua Seidel's USAA Experience November 2013 - Present
Job Financial foundations at USAA
Industry Insurance
Experience
USAA   November 2013 - Present
JPMorgan Chase  March 2012 - November 2013
Bank of America  May 2010 - February 2012

Skills
Banking, Loans, Consumer Lending, Retail Banking, Mortgage Lending, Commercial Banking, Mortgage Banking, Loan Origination

Education
University of Phoenix   2010 — 2011

Washburn University

Brandi Roberts Brandi Roberts Phoenix, Arizona Area Details
Brandi Roberts's USAA Experience Relationship SpecialistUSAAApril 2007 - Present
Job Relationship Specialist at USAA
Industry Financial Services
Experience
USAA   Relationship SpecialistUSAAApril 2007 - Present

Skills
Customer Service, Sales, Banking

Education
University of Phoenix
Business and communication

Hal Harper Hal Harper Sandy, Utah Details
Hal Harper's USAA Experience September 2013 - August 2015
Job Financial Advice and Planning
Industry Financial Services
Experience
USAA   September 2013 - August 2015
Edward Jones  February 2013 - August 2013
Apollo Group  August 2007 - February 2013

Skills
Web Design & Development, Cpr Certified, Java, Firearms, Microsoft Office, Critical Thinking, PowerPoint, Military, Public Speaking, Leadership, Military Experience, Security Clearance, Higher Education, Leadership Development, Microsoft Excel, Microsoft Word, Program Management, Sales, Training, Analysis, Team Building, Team Leadership, Supervisory Skills, Access, Government, Risk Management

Education
University of Phoenix   2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General

University of Phoenix   2007 — 2011
BSIT/WD, Information Technology

Western Wyoming   2004 — 2006
Criminal Science

Lynan Graf Lynan Graf Sacramento, California Area Details
Lynan Graf's USAA Experience February 1993 - October 2004
Job Associate Risk Analyst at State of California
Industry Insurance
Experience
State of California  January 2012 - Present
Bacciocco Brothers Insurance Agency (Allstate)   June 2009 - January 2012
Allied Insurance  2004 - 2008
USAA   February 1993 - October 2004

Skills
Casualty, Property & Casualty..., Commercial Lines, Commercial Insurance, Legal Liability, Umbrella Insurance, General Insurance, Inland Marine, Insurance, Professional Liability, Insurance Underwriting, Claims Handling, Claims Resolution, Property Claims, Auto Claims, Claim, Underwriting

Education
University of Phoenix   2002 — 2004
Bachelor of Science, Business Managment

University of Phoenix
Bachelor's degree, Business, Management, Marketing, and Related Support Services

Kristin Solis Kristin Solis San Antonio, Texas Area Details
Kristin Solis's USAA Experience July 2000 - August 2003
Job Technician at Sprint Nextel
Industry Telecommunications
Experience
Sprint Nextel  March 2004 - Present
USAA   July 2000 - August 2003

Skills
T1, Telecommunications, iDEN, Wireless, VoIP

Education
Tom C. Clark High School   1995 — 1999

University of Phoenix

Angela Jacks Angela Jacks San Antonio, Texas Details
Angela Jacks's USAA Experience January 2007 - Present
Job Business Owner at Sterling roofing and construction
Industry Financial Services
Experience
USAA   January 2007 - Present
USAA   February 2001 - Present
Sterling roofing and construction   April 1996 - March 2013

Skills
Management, Customer Service, Leadership, Strategic Planning, Sales, Team Building, Business Analysis, Process Improvement

Education
University of Phoenix

Jason Ross Salcido Jason Ross Salcido San Antonio, Texas Details
Jason Ross Salcido's USAA Experience January 2014 - Present
Job Director Real Estate Fulfillment at USAA
Industry Financial Services
Experience
USAA   January 2014 - Present
USAA   April 2012 - Present
USAA   December 2010 - April 2012
USAA   February 2007 - December 2010
USAA   April 2005 - February 2007

Skills
Mortgage Lending, Retail, Six Sigma, Microsoft Office, Training, Customer Service, Leadership, Management, Mortgage Banking, Process Improvement, Banking, Loans, Credit Analysis, Residential Mortgages, Loan Origination, Strategic Planning, Underwriting

Education
University of the Incarnate Word   2012 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General

University of Phoenix   2008 — 2010
Associate's degree, Business Administration and Management, General

Charles Tillman Charles Tillman San Antonio, Texas Details
Charles Tillman's USAA Experience March 2013 - Present
Job P & C Adjustor at USAA
Industry Financial Services
Experience
USAA   March 2013 - Present
US Navy  August 1992 - November 2012

Skills
Military, Military Operations, Navy, Security Clearance

Education
University of Phoenix   2012 — 2014
Master of Business Administration (MBA)

Coulmbia Southern University   2007 — 2012
Bachelor of Business Administration (BBA)

Henri Crabtree Henri Crabtree San Antonio, Texas Details
Henri Crabtree's USAA Experience January 2010 - Present
Job USAA: Financial and Insurance Services
Industry Financial Services
Experience
USAA   January 2010 - Present
USAA   January 1993 - Present

Education
University of Phoenix   2001 — 2006
Masters Degree, Global Business and eCommerce

University of the Incarnate Word   1994 — 1999
Undergraduate Degree, Business Administration and Management, General

Albert Mejia Albert Mejia Springfield, Virginia Details
Albert Mejia's USAA Experience August 2013 - Present
Job Property Field Adjuster at USAA
Industry Financial Services
Experience
USAA   August 2013 - Present

Education
University of Phoenix
AA, Business Administration and Management, General

Alan Bush, SCLA Alan Bush, SCLA San Antonio, Texas Details
Alan Bush, SCLA's USAA Experience April 1989 - Present
Job Claim Advisor at USAA
Industry Financial Services
Experience
USAA   April 1989 - Present

Education
University of Phoenix   2001 — 2003
Bachelor’s Degree, Business Administration, Management and Operations

Stacy Estrada Stacy Estrada San Antonio, Texas Details
Stacy Estrada's USAA Experience April 2000 - Present
Job P&C Underwriter at USAA
Industry Financial Services
Experience
USAA   April 2000 - Present

Skills
Underwriting, Customer Service, General Insurance, Insurance, Liability, Process Improvement, Property, Risk Management

Education
University of Phoenix
Master of Business Administration (M.B.A.)

Ralph Landry Ralph Landry San Antonio, Texas Details
Ralph Landry's USAA Experience September 2008 - Present
Job Insurance advisor at USAA
Industry Financial Services
Experience
USAA   September 2008 - Present
USAA   September 2008 - Present
JPMorgan Chase & Co.   January 2004 - January 2007
Citi  January 2000 - January 2004
Citi  January 2000 - January 2004

Skills
Customer Service, Microsoft Office, Management, Insurance, Food & Beverage

Education
University of Phoenix   2013 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

W.H. Taft High School   1992 — 1996
Diploma

Associates Foundations of Business

Teressa Moore Teressa Moore Phoenix, Arizona Details
Teressa Moore's USAA Experience February 2007 - Present
Job Financial foundation specialist at USAA
Industry Financial Services
Experience
USAA   February 2007 - Present

Education
University of Phoenix   2013 — 2015
Associate's degree, Business/Commerce, General

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