USAA Federal Savings Bank
Description
Founded: 1983 Parent organization: USAA Capital Corporation Subsidiaries: Usaa Acceptance LLC,
USAA Federal Savings Bank List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at USAA Federal Savings Bank. You can filter them based on skills, years of employment, job, education, department, and prior employment.
USAA Federal Savings Bank Salaries. You can even request information on how much does USAA Federal Savings Bank pay if you want to. Learn about salaries, pros and cons of working for USAA Federal Savings Bank directly from the past employees.
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160 USAA Federal Savings Bank employees in database. Find out everything there's to know about USAA Federal Savings Bank employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
USAA Federal Savings Bank Employees
Employee
Years
Job
Industry
Chris Guevara Chris Guevara's USAA Federal Savings Bank Experience October 1997 - July 2003
Job Payroll Supervisor at West Corporation
Industry Accounting
Experience
West Corporation October 2006 - Present
World Savings Bank September 2003 - December 2004
USAA Federal Savings Bank October 1997 - July 2003
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Process Improvement, Training, Human Resources, Outlook, Recruiting, Performance Management
Education
San Antonio College 1988 — 1989
John Marshall High School 1984 — 1988
West Corporation October 2006 - Present
World Savings Bank September 2003 - December 2004
USAA Federal Savings Bank October 1997 - July 2003
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Process Improvement, Training, Human Resources, Outlook, Recruiting, Performance Management
Education
San Antonio College 1988 — 1989
John Marshall High School 1984 — 1988
Michael Jewett Michael Jewett's USAA Federal Savings Bank Experience September 2004 - January 2007
Job Director of Sales and Projects
Industry Automotive
Experience
Lone Star Equipment and Tool Solutions January 2012 - Present
Equipment Company October 2009 - January 2012
SWBC August 2008 - September 2009
USAA Federal Savings Bank September 2004 - January 2007
United States Air Force September 1994 - September 1998
Skills
Team Building, Automotive, Sales Process, Negotiation, Sales Management, Customer Satisfaction, New Business Development, Sales Operations, Sales, Manufacturing, Time Management, Insurance, Account Management, Profit, Strategic Planning, Customer Retention, Pricing, Program Management, Operations Management, Forecasting, Selling
Education
The University of Texas at San Antonio 1998 — 2003
Business Management
Lone Star Equipment and Tool Solutions January 2012 - Present
Equipment Company October 2009 - January 2012
SWBC August 2008 - September 2009
USAA Federal Savings Bank September 2004 - January 2007
United States Air Force September 1994 - September 1998
Skills
Team Building, Automotive, Sales Process, Negotiation, Sales Management, Customer Satisfaction, New Business Development, Sales Operations, Sales, Manufacturing, Time Management, Insurance, Account Management, Profit, Strategic Planning, Customer Retention, Pricing, Program Management, Operations Management, Forecasting, Selling
Education
The University of Texas at San Antonio 1998 — 2003
Business Management
Chuck Whatley Chuck Whatley's USAA Federal Savings Bank Experience April 2007 - February 2011
Job Pet Sitting and Personal Services
Industry Individual & Family Services
Experience
Collin Conscierge: Pet sitting and more June 2014 - Present
VIP Pet Sitting March 2012 - January 2015
USAA Federal Savings Bank April 2007 - February 2011
USAA Federal Savings Bank February 2005 - April 2007
USAA February 2001 - February 2005
Skills
Loans, Program Management, Property & Casualty...
Education
Texas State University 1967 — 1972
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The University of Texas at Austin 1966 — 1966
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
San Antonio College 2003 — 2004
General
Collin Conscierge: Pet sitting and more June 2014 - Present
VIP Pet Sitting March 2012 - January 2015
USAA Federal Savings Bank April 2007 - February 2011
USAA Federal Savings Bank February 2005 - April 2007
USAA February 2001 - February 2005
Skills
Loans, Program Management, Property & Casualty...
Education
Texas State University 1967 — 1972
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The University of Texas at Austin 1966 — 1966
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
San Antonio College 2003 — 2004
General
James Gaddy James Gaddy's USAA Federal Savings Bank Experience May 2010 - October 2012
Job Implementation Manager at Cigna
Industry Financial Services
Experience
Cigna September 2014 - Present
US Navy Reserve October 2011 - Present
Penhall Company November 2013 - August 2014
Equity Methods October 2012 - November 2013
USAA Federal Savings Bank May 2010 - October 2012
Prudential Overall Supply May 2007 - February 2010
US Navy March 2000 - March 2004
Skills
Customer Service, Leadership, Team Building, Process Improvement, Program Management, Training, Sales, Strategic Planning, Management, Operations Management, Microsoft Office, Insurance, Analysis, Marketing, Account Management, Military, Social Networking, Finance, Business Development, Risk Management, Salesforce.com, Data Analysis, Policy, Accounting, Analytics, Budgets, Contract Management, Email Marketing, Human Resources, Marketing Strategy, Negotiation, New Business Development, Team Leadership, Microsoft Excel, Forecasting, Interviews, Customer Retention
Education
Colorado State University 2011 — 2015
Master of Business Administration, Finance
Washington State University 2004 — 2007
Bachelor of Arts (BA), Political Science, Sociology & Criminal Justice
Menomonie High School
High School Diploma, General Education
Cigna September 2014 - Present
US Navy Reserve October 2011 - Present
Penhall Company November 2013 - August 2014
Equity Methods October 2012 - November 2013
USAA Federal Savings Bank May 2010 - October 2012
Prudential Overall Supply May 2007 - February 2010
US Navy March 2000 - March 2004
Skills
Customer Service, Leadership, Team Building, Process Improvement, Program Management, Training, Sales, Strategic Planning, Management, Operations Management, Microsoft Office, Insurance, Analysis, Marketing, Account Management, Military, Social Networking, Finance, Business Development, Risk Management, Salesforce.com, Data Analysis, Policy, Accounting, Analytics, Budgets, Contract Management, Email Marketing, Human Resources, Marketing Strategy, Negotiation, New Business Development, Team Leadership, Microsoft Excel, Forecasting, Interviews, Customer Retention
Education
Colorado State University 2011 — 2015
Master of Business Administration, Finance
Washington State University 2004 — 2007
Bachelor of Arts (BA), Political Science, Sociology & Criminal Justice
Menomonie High School
High School Diploma, General Education
Matthew Bomersbach Matthew Bomersbach's USAA Federal Savings Bank Experience November 2011 - Present
Job Senior Vice President, Head of Credit Risk Management at USAA Federal Savings Bank
Industry Banking
Experience
USAA Federal Savings Bank November 2011 - Present
USAA Federal Savings Bank December 2008 - November 2011
USAA Federal Savings Bank July 2007 - November 2008
USAA April 2005 - June 2007
USAA June 1992 - March 2005
Skills
Credit Risk, Internal Audit, Banking, Portfolio Management, Forecasting, Credit, Leadership, Loans, Accounting, Business Strategy, Financial Services, Finance, Financial Risk, Analysis, Financial Modeling, Mortgage Lending, Analytics, Executive Management, Financial Analysis, Risk Management, Strategic Planning, Budgets, Consumer Lending, Team Leadership
Education
St. Mary's University
Masters in Accounting
St. Mary's University 1986 — 1990
BBA, Accounting
USAA Federal Savings Bank November 2011 - Present
USAA Federal Savings Bank December 2008 - November 2011
USAA Federal Savings Bank July 2007 - November 2008
USAA April 2005 - June 2007
USAA June 1992 - March 2005
Skills
Credit Risk, Internal Audit, Banking, Portfolio Management, Forecasting, Credit, Leadership, Loans, Accounting, Business Strategy, Financial Services, Finance, Financial Risk, Analysis, Financial Modeling, Mortgage Lending, Analytics, Executive Management, Financial Analysis, Risk Management, Strategic Planning, Budgets, Consumer Lending, Team Leadership
Education
St. Mary's University
Masters in Accounting
St. Mary's University 1986 — 1990
BBA, Accounting
Charles C. Guevara Charles C. Guevara's USAA Federal Savings Bank Experience October 1997 - July 2003
Job Payroll Supervisor at West Corporation
Industry Telecommunications
Experience
West Corporation September 2006 - Present
World Savings Bank September 2003 - December 2004
USAA Federal Savings Bank October 1997 - July 2003
Education
San Antonio College 1988 — 1989
Business Administration and Management, General
John Marshall High School 1984 — 1988
High School Diploma
West Corporation September 2006 - Present
World Savings Bank September 2003 - December 2004
USAA Federal Savings Bank October 1997 - July 2003
Education
San Antonio College 1988 — 1989
Business Administration and Management, General
John Marshall High School 1984 — 1988
High School Diploma
Leslie Higgins Leslie Higgins's USAA Federal Savings Bank Experience September 1998 - June 2003
Job Cash Applications at Enterprise Holdings
Industry Leisure, Travel & Tourism
Experience
Enterprise Holdings January 2014 - Present
Enterprise Holdings August 2013 - November 2013
Michahtek September 2012 - June 2013
USAA Federal Savings Bank September 1998 - June 2003
USAA Federal Savings Bank October 1994 - September 1998
Skills
Credit Cards, Research, Public Speaking, Customer Service, Process Improvement
Education
Oral Roberts University
Worked towards BS, Business Administration
Enterprise Holdings January 2014 - Present
Enterprise Holdings August 2013 - November 2013
Michahtek September 2012 - June 2013
USAA Federal Savings Bank September 1998 - June 2003
USAA Federal Savings Bank October 1994 - September 1998
Skills
Credit Cards, Research, Public Speaking, Customer Service, Process Improvement
Education
Oral Roberts University
Worked towards BS, Business Administration
Sangeeta Nath Sangeeta Nath's USAA Federal Savings Bank Experience August 2015 - Present
Job FSB Credit Risk Analyst II at USAA
Industry Higher Education
Experience
USAA, Federal Savings Bank August 2015 - Present
USAA June 2015 - August 2015
The University of Texas at San Antonio August 2014 - May 2015
Bexar County Econnomic Development October 2014 - December 2014
Bexar County Economic Development October 2014 - December 2014
The University of Iowa August 2009 - May 2011
Skills
SAS, Stata, R, SPSS, Matlab, Advanced Microsoft Excel, Qualitative Research, Quantitative Research, Financial Analysis, Financial Reporting, Financial Modeling, Forecasting, Econometrics, Statistics, Time Series Analysis, Microsoft Office, Economics, Finance, Financial Accounting
Education
The University of Texas at San Antonio 2014 — 2015
Master of Science (M.S.), Finance, General
The University of Iowa 2009 — 2011
Master of Arts (M.A.), Economics
USAA, Federal Savings Bank August 2015 - Present
USAA June 2015 - August 2015
The University of Texas at San Antonio August 2014 - May 2015
Bexar County Econnomic Development October 2014 - December 2014
Bexar County Economic Development October 2014 - December 2014
The University of Iowa August 2009 - May 2011
Skills
SAS, Stata, R, SPSS, Matlab, Advanced Microsoft Excel, Qualitative Research, Quantitative Research, Financial Analysis, Financial Reporting, Financial Modeling, Forecasting, Econometrics, Statistics, Time Series Analysis, Microsoft Office, Economics, Finance, Financial Accounting
Education
The University of Texas at San Antonio 2014 — 2015
Master of Science (M.S.), Finance, General
The University of Iowa 2009 — 2011
Master of Arts (M.A.), Economics
Harvey Bialk, MBA Harvey Bialk, MBA's USAA Federal Savings Bank Experience May 2013 - Present
Job Sr. Program Manager Innovation at USAA
Industry Banking
Experience
USAA May 2015 - Present
USAA Federal Savings Bank May 2013 - Present
USAA Property and Casualty Company October 2010 - May 2013
USAA June 2007 - September 2010
California Partnership to End Domestic Violence May 2006 - July 2007
USAA January 2005 - May 2006
Skills
Customer Service, Insurance, Excel, Customer Relations, Word, Microsoft Word, Process Improvement, Microsoft Excel, Program Management, Management, Training, Change Management, Risk Management, Six Sigma, Underwriting, Leadership, Strategy, Analysis, Team Building, Strategic Planning
Education
The University of Texas at Austin 2014 — 2014
Innovation Certificate, IC2 Institute
Our Lady of the Lake University 2010 — 2012
MBA, Management, 4.0
University of Colorado at Boulder 2000 — 2004
BA, Communication
University of Colorado Boulder 2000 — 2004
Chancellor's Leadership Certificate
USAA May 2015 - Present
USAA Federal Savings Bank May 2013 - Present
USAA Property and Casualty Company October 2010 - May 2013
USAA June 2007 - September 2010
California Partnership to End Domestic Violence May 2006 - July 2007
USAA January 2005 - May 2006
Skills
Customer Service, Insurance, Excel, Customer Relations, Word, Microsoft Word, Process Improvement, Microsoft Excel, Program Management, Management, Training, Change Management, Risk Management, Six Sigma, Underwriting, Leadership, Strategy, Analysis, Team Building, Strategic Planning
Education
The University of Texas at Austin 2014 — 2014
Innovation Certificate, IC2 Institute
Our Lady of the Lake University 2010 — 2012
MBA, Management, 4.0
University of Colorado at Boulder 2000 — 2004
BA, Communication
University of Colorado Boulder 2000 — 2004
Chancellor's Leadership Certificate
Ken Hannold Ken Hannold's USAA Federal Savings Bank Experience June 2013 - April 2015
Job Graduate Student at University of the Incarnate Word®
Industry Financial Services
Experience
University of the Incarnate Word® January 2015 - Present
USAA: Federal Savings Bank June 2013 - April 2015
Fannie Mae October 2009 - May 2013
Fairway Financial Solutions October 2006 - October 2009
Washington Mutual Bank March 2003 - October 2006
Bank One - First USA November 1996 - March 2003
Household Finance September 1980 - November 1996
Skills
Risk Management, Loss Mitigation, Banking, Portfolio Management, Leadership, Loans, Credit, Mortgage Lending, Call Centers, Vendor Management, Process Improvement, Executive Management, Financial Services, Underwriting, Strategic Planning, Loan Origination, Retail Banking, Analysis, Business Process..., Start-ups, Management, Program Management, Business Planning, Analytics, Loan Servicing, Finance, Business Process, Mortgage Servicing, Budgets, Insurance, Asset Management, Financial Analysis, Consumer Lending, Real Estate, Financial Risk, Credit Cards, Credit Risk, Credit Analysis, Auditing, Default, Mortgage Banking
Education
University of the Incarnate Word 2014 — 2016
Master's Degree, M.S. - Organizational Development and Leadership, Current GPA 3.85
Clarion University of Pennsylvania 1975 — 1980
BS, Accounting, GPA 3.0
University of the Incarnate Word® January 2015 - Present
USAA: Federal Savings Bank June 2013 - April 2015
Fannie Mae October 2009 - May 2013
Fairway Financial Solutions October 2006 - October 2009
Washington Mutual Bank March 2003 - October 2006
Bank One - First USA November 1996 - March 2003
Household Finance September 1980 - November 1996
Skills
Risk Management, Loss Mitigation, Banking, Portfolio Management, Leadership, Loans, Credit, Mortgage Lending, Call Centers, Vendor Management, Process Improvement, Executive Management, Financial Services, Underwriting, Strategic Planning, Loan Origination, Retail Banking, Analysis, Business Process..., Start-ups, Management, Program Management, Business Planning, Analytics, Loan Servicing, Finance, Business Process, Mortgage Servicing, Budgets, Insurance, Asset Management, Financial Analysis, Consumer Lending, Real Estate, Financial Risk, Credit Cards, Credit Risk, Credit Analysis, Auditing, Default, Mortgage Banking
Education
University of the Incarnate Word 2014 — 2016
Master's Degree, M.S. - Organizational Development and Leadership, Current GPA 3.85
Clarion University of Pennsylvania 1975 — 1980
BS, Accounting, GPA 3.0
Kasey Dugger Kasey Dugger's USAA Federal Savings Bank Experience March 2014 - May 2015
Job Branch Payroll Coordinator at Accountable Healthcare Staffing
Industry Hospital & Health Care
Experience
Accountable Healthcare Staffing May 2015 - Present
USAA Federal Savings Bank March 2014 - May 2015
Best Buy June 2010 - March 2014
American Eagle Outfitters October 2008 - December 2012
Skills
Sales, Time Management, Customer Service, Human Resources, Coaching, Payroll, Data Entry, Organizational..., Customer Satisfaction, Retail Banking, Cash Handling, Internet Banking, Employee Benefits, Leadership, Microsoft Office, Retail, Training, Teamwork, Team Building
Education
Angelo State University 2009 — 2013
Bachelor’s Degree, Finance with concentration in Real Estate
San Angelo Central High School 2006 — 2009
Accountable Healthcare Staffing May 2015 - Present
USAA Federal Savings Bank March 2014 - May 2015
Best Buy June 2010 - March 2014
American Eagle Outfitters October 2008 - December 2012
Skills
Sales, Time Management, Customer Service, Human Resources, Coaching, Payroll, Data Entry, Organizational..., Customer Satisfaction, Retail Banking, Cash Handling, Internet Banking, Employee Benefits, Leadership, Microsoft Office, Retail, Training, Teamwork, Team Building
Education
Angelo State University 2009 — 2013
Bachelor’s Degree, Finance with concentration in Real Estate
San Angelo Central High School 2006 — 2009
Steven Paris Steven Paris's USAA Federal Savings Bank Experience September 2008 - August 2010
Job Supplier Relationship Advisor at USAA
Industry Financial Services
Experience
USAA July 2015 - Present
USAA October 2012 - July 2015
USAA August 2010 - October 2012
USAA Federal Savings Bank September 2008 - August 2010
USAA Federal Savings Bank November 2006 - September 2008
Avaya March 1998 - November 2002
Bell Labs Lucent Technologies 1976 - 2002
Avaya 1976 - 2002
AT&T Middletown NJ 1995 - 1997
Skills
Financial Reporting, Process Improvement, Management, Partnerships, Strategic Planning, Sales, Customer Service, Analysis, Contract Negotiation, Product Development, Mergers & Acquisitions, Strategy, Cross-functional Team..., Leadership, Coaching, Training, Executive Management, New Business Development, Human Resources, Product Management, Team Building, Banking, Business Intelligence, Vendor Management, Risk Management, Analytics, Call Centers, CRM, Performance Management, Business Strategy, Business Process..., Insurance, Business Analysis, Team Leadership, Operations Management, Finance, Business Development, Change Management, Program Management, Management Consulting, Business Planning, Start-ups, Project Management, Telecommunications, Customer Experience
Education
Our Lady of the Lake University 2009 — 2015
Organizational Leadership
USAA July 2015 - Present
USAA October 2012 - July 2015
USAA August 2010 - October 2012
USAA Federal Savings Bank September 2008 - August 2010
USAA Federal Savings Bank November 2006 - September 2008
Avaya March 1998 - November 2002
Bell Labs Lucent Technologies 1976 - 2002
Avaya 1976 - 2002
AT&T Middletown NJ 1995 - 1997
Skills
Financial Reporting, Process Improvement, Management, Partnerships, Strategic Planning, Sales, Customer Service, Analysis, Contract Negotiation, Product Development, Mergers & Acquisitions, Strategy, Cross-functional Team..., Leadership, Coaching, Training, Executive Management, New Business Development, Human Resources, Product Management, Team Building, Banking, Business Intelligence, Vendor Management, Risk Management, Analytics, Call Centers, CRM, Performance Management, Business Strategy, Business Process..., Insurance, Business Analysis, Team Leadership, Operations Management, Finance, Business Development, Change Management, Program Management, Management Consulting, Business Planning, Start-ups, Project Management, Telecommunications, Customer Experience
Education
Our Lady of the Lake University 2009 — 2015
Organizational Leadership
Roxanne Castano's USAA Federal Savings Bank Experience August 2000 - July 2001
Job Accounting Clerk at SWISD
Industry Education Management
Experience
SWISD August 2015 - Present
PETCO Animal Supplies, Inc. February 2015 - August 2015
PETCO Animal Supplies, Inc. September 2013 - February 2015
Frost & Sullivan March 2013 - August 2013
Frost & Sullivan July 2010 - February 2013
Frost & Sullivan January 2009 - July 2010
Frost & Sullivan October 2006 - January 2009
World Savings Bank August 2001 - September 2006
USAA Federal Savings Bank August 2000 - July 2001
Frost National Bank August 1995 - January 1999
Skills
Financial Analysis, Invoicing, Customer Service, Accounts Receivable, Microsoft Excel, Accounts Payable, Accounting, Payroll, Management, General Ledger, Leadership, Sales, Analysis, Banking, Auditing
Education
Northwest Vista College 2006 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
San Antonio College 1995 — 1996
Office Systems Technology
SWISD August 2015 - Present
PETCO Animal Supplies, Inc. February 2015 - August 2015
PETCO Animal Supplies, Inc. September 2013 - February 2015
Frost & Sullivan March 2013 - August 2013
Frost & Sullivan July 2010 - February 2013
Frost & Sullivan January 2009 - July 2010
Frost & Sullivan October 2006 - January 2009
World Savings Bank August 2001 - September 2006
USAA Federal Savings Bank August 2000 - July 2001
Frost National Bank August 1995 - January 1999
Skills
Financial Analysis, Invoicing, Customer Service, Accounts Receivable, Microsoft Excel, Accounts Payable, Accounting, Payroll, Management, General Ledger, Leadership, Sales, Analysis, Banking, Auditing
Education
Northwest Vista College 2006 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
San Antonio College 1995 — 1996
Office Systems Technology
Andrea Ricondo's USAA Federal Savings Bank Experience June 2004 - September 2009
Job Digital Commerce Customer Care Assistant Manager at Kohl's Customer Service Operations Center
Industry Retail
Experience
Kohl's Customer Service Operations Center June 2013 - Present
SER Jobs for Progress, Inc. October 2012 - June 2013
L.K. Jordan & Associates July 2010 - October 2012
Spartan Staffing September 2009 - July 2010
USAA Federal Savings Bank June 2004 - September 2009
Washington Mutual, Inc. April 2003 - May 2004
Compass Bank March 2002 - April 2003
Security Service Federal Credit Union July 1998 - January 2002
Skills
Recruiting, Sales, Banking, Outstanding Customer..., Management, Human Resources, Employee Relations, Onboarding, Customer Service, Team Building, Technical Recruiting, Coaching, Process Improvement, Performance Management, Microsoft Excel, Staffing Services, Temporary Staffing, Sourcing, Talent Management, Strategic Planning, Interviews, Team Leadership, Account Management, Event Management, Business Development, Training, Public Speaking, Hiring, Temporary Placement, Talent Acquisition, College Recruiting, Job Fairs, Applicant Tracking..., Employee Benefits, Call Centers, Internet Recruiting, Cold Calling, Resume Writing, Employee Training
Education
Palo Alto Community College 1992 — 1993
The University of Texas at San Antonio 1990 — 1991
McCollum High School 1987 — 1990
Diploma
Kohl's Customer Service Operations Center June 2013 - Present
SER Jobs for Progress, Inc. October 2012 - June 2013
L.K. Jordan & Associates July 2010 - October 2012
Spartan Staffing September 2009 - July 2010
USAA Federal Savings Bank June 2004 - September 2009
Washington Mutual, Inc. April 2003 - May 2004
Compass Bank March 2002 - April 2003
Security Service Federal Credit Union July 1998 - January 2002
Skills
Recruiting, Sales, Banking, Outstanding Customer..., Management, Human Resources, Employee Relations, Onboarding, Customer Service, Team Building, Technical Recruiting, Coaching, Process Improvement, Performance Management, Microsoft Excel, Staffing Services, Temporary Staffing, Sourcing, Talent Management, Strategic Planning, Interviews, Team Leadership, Account Management, Event Management, Business Development, Training, Public Speaking, Hiring, Temporary Placement, Talent Acquisition, College Recruiting, Job Fairs, Applicant Tracking..., Employee Benefits, Call Centers, Internet Recruiting, Cold Calling, Resume Writing, Employee Training
Education
Palo Alto Community College 1992 — 1993
The University of Texas at San Antonio 1990 — 1991
McCollum High School 1987 — 1990
Diploma
Aben Richmond Aben Richmond's USAA Federal Savings Bank Experience May 2013 - Present
Job Banking, Marketing & Design
Industry Banking
Experience
USAA Federal Savings Bank May 2013 - Present
RichNation Graphics October 2005 - Present
Bank of America March 2012 - September 2012
A.L.A. Loans February 2003 - December 2008
Skills
Graphic Design, Photoshop, Final Cut Pro, Social Media, Social Networking, PowerPoint, Microsoft Office, Adobe Acrobat, Microsoft Excel, Microsoft Word, Windows, OS X, Adobe Creative Suite, Promotions, Online Advertising, Customer Service, Event Planning
Education
The University of Memphis 2008 — 2009
Marketing/Marketing Management, General
The University of Tennessee at Chattanooga 2003 — 2006
Marketing
USAA Federal Savings Bank May 2013 - Present
RichNation Graphics October 2005 - Present
Bank of America March 2012 - September 2012
A.L.A. Loans February 2003 - December 2008
Skills
Graphic Design, Photoshop, Final Cut Pro, Social Media, Social Networking, PowerPoint, Microsoft Office, Adobe Acrobat, Microsoft Excel, Microsoft Word, Windows, OS X, Adobe Creative Suite, Promotions, Online Advertising, Customer Service, Event Planning
Education
The University of Memphis 2008 — 2009
Marketing/Marketing Management, General
The University of Tennessee at Chattanooga 2003 — 2006
Marketing
Jason Brehm Jason Brehm's USAA Federal Savings Bank Experience 2006 - 2008
Job IT Applications Analyst III at CSAA Insurance Group
Industry Information Technology and Services
Experience
CSAA Insurance Group June 2012 - Present
AAA August 2009 - June 2012
USAA FEDERAL SAVINGS BANK 2006 - 2008
Skills
SharePoint, Microsoft Excel, Photoshop, Dreamweaver, Property & Casualty..., Insurance, General Insurance, Umbrella Insurance, Health Insurance, Underwriting, Outlook, Process Improvement, Call Centers, Business Analysis, Project Management, Sales, Vendor Management, Team Building, Software Documentation
Education
Arizona State University 2007 — 2010
BIS Organizational Studies
Glendale Community College 2003 — 2007
Associate of Arts (A.A.)
CSAA Insurance Group June 2012 - Present
AAA August 2009 - June 2012
USAA FEDERAL SAVINGS BANK 2006 - 2008
Skills
SharePoint, Microsoft Excel, Photoshop, Dreamweaver, Property & Casualty..., Insurance, General Insurance, Umbrella Insurance, Health Insurance, Underwriting, Outlook, Process Improvement, Call Centers, Business Analysis, Project Management, Sales, Vendor Management, Team Building, Software Documentation
Education
Arizona State University 2007 — 2010
BIS Organizational Studies
Glendale Community College 2003 — 2007
Associate of Arts (A.A.)
Antonia Spence Antonia Spence's USAA Federal Savings Bank Experience May 2009 - June 2010
Job Communications ManagerPublic Relations & Marketing Specialist
Industry Public Relations and Communications
Experience
Lonestar PR & Social Media Marketing August 2014 - Present
Various Companies May 2011 - Present
Sunny Sky Products February 2013 - August 2014
Visible Changes Corporate Office March 2012 - February 2014
Visible Changes- La Cantera October 2009 - December 2011
White Weddings and Other Special Occasions February 2006 - August 2011
USAA Federal Savings Bank May 2009 - June 2010
Skills
Public Relations, Social Media, Media Relations, Marketing Communications, Corporate Communications, Press Releases, Facebook, Blogging, Event Planning, Social Media Marketing, Event Management, PowerPoint, Sales
Education
The University of Texas at San Antonio 2007 — 2011
Bachelor of Arts (B.A.), Communications: Public Relations
Westbury Christian School 2003 — 2007
High School Diploma
Lonestar PR & Social Media Marketing August 2014 - Present
Various Companies May 2011 - Present
Sunny Sky Products February 2013 - August 2014
Visible Changes Corporate Office March 2012 - February 2014
Visible Changes- La Cantera October 2009 - December 2011
White Weddings and Other Special Occasions February 2006 - August 2011
USAA Federal Savings Bank May 2009 - June 2010
Skills
Public Relations, Social Media, Media Relations, Marketing Communications, Corporate Communications, Press Releases, Facebook, Blogging, Event Planning, Social Media Marketing, Event Management, PowerPoint, Sales
Education
The University of Texas at San Antonio 2007 — 2011
Bachelor of Arts (B.A.), Communications: Public Relations
Westbury Christian School 2003 — 2007
High School Diploma
Ed Garza Ed Garza's USAA Federal Savings Bank Experience September 2009 - October 2010
Job Lead Channel Manager at USAA
Industry Financial Services
Experience
USAA October 2012 - Present
USAA Financial Foundations October 2010 - Present
USAA Federal Savings Bank September 2009 - October 2010
USAA Federal Savings Bank October 2008 - September 2009
USAA Federal Savings Bank August 2002 - October 2008
Skills
Call Center Operations, Email Operations, Chat Operations, Project Management, Operational Risk..., Regulatory Compliance, Business Continuity...
Education
Texas A&M International University 1995 — 1999
Master's degree, Business Administration, Management and Operations
Villanova University 2007 — 2007
Green Belt, Six Sigma
Texas A & M University College 1988 — 1993
B.S, AgriBusiness
USAA October 2012 - Present
USAA Financial Foundations October 2010 - Present
USAA Federal Savings Bank September 2009 - October 2010
USAA Federal Savings Bank October 2008 - September 2009
USAA Federal Savings Bank August 2002 - October 2008
Skills
Call Center Operations, Email Operations, Chat Operations, Project Management, Operational Risk..., Regulatory Compliance, Business Continuity...
Education
Texas A&M International University 1995 — 1999
Master's degree, Business Administration, Management and Operations
Villanova University 2007 — 2007
Green Belt, Six Sigma
Texas A & M University College 1988 — 1993
B.S, AgriBusiness
Jan Zoleta Parker Jan Zoleta Parker's USAA Federal Savings Bank Experience January 2001 - January 2003
Job Bachelor's in Culinary Art Management & Associates in Baking & Pastry
Industry Food & Beverages
Experience
Four Seasons Resort March 2012 - Present
Vulcan, Inc. December 2010 - March 2012
Waterways Cruises April 2010 - December 2010
The W Hotel October 2008 - October 2009
Wells Fargo July 2007 - July 2008
USAA Federal Savings Bank January 2001 - January 2003
Skills
Menu Development, Hospitality, Culinary Skills, Recipes, Cooking, Food, Hotels, Restaurants, Pastry, Customer Service, Purchasing, Sales, Teamwork, Management, Chef, Parties, Microsoft Office, Catering, Food & Beverage, Art, Event Planning, Hospitality Management
Education
The International Culinary School at The Art Institute of Seattle 2008 — 2012
Bachelor's degree; Associates, Culinary Arts Management; Baking and Pastry
Pikes Peak Community College
Associates in Arts in Sciences
Four Seasons Resort March 2012 - Present
Vulcan, Inc. December 2010 - March 2012
Waterways Cruises April 2010 - December 2010
The W Hotel October 2008 - October 2009
Wells Fargo July 2007 - July 2008
USAA Federal Savings Bank January 2001 - January 2003
Skills
Menu Development, Hospitality, Culinary Skills, Recipes, Cooking, Food, Hotels, Restaurants, Pastry, Customer Service, Purchasing, Sales, Teamwork, Management, Chef, Parties, Microsoft Office, Catering, Food & Beverage, Art, Event Planning, Hospitality Management
Education
The International Culinary School at The Art Institute of Seattle 2008 — 2012
Bachelor's degree; Associates, Culinary Arts Management; Baking and Pastry
Pikes Peak Community College
Associates in Arts in Sciences
Jim Richter Jim Richter's USAA Federal Savings Bank Experience July 2005 - August 2006
Job Vice President, Human Resources
Industry Oil & Energy
Experience
Southcross Energy GP LLC August 2011 - Present
Regency Energy Partners LP December 2006 - April 2011
USAA Federal Savings Bank July 2005 - August 2006
Argo Group International Holdings, Ltd. June 2001 - August 2005
PG&E / Aquila Energy July 1993 - March 2001
Skills
Talent Management, Workforce Planning, Leadership, Strategy, Deferred Compensation, Employee Relations, Talent Acquisition, Human Resources, Performance Management, Onboarding, HRIS, Employee Engagement, Applicant Tracking..., Benefits Administration, Succession Planning, Employee Benefits, Organizational...
Education
University of Arkansas at Fayetteville
BSBA, Human Resources
Southcross Energy GP LLC August 2011 - Present
Regency Energy Partners LP December 2006 - April 2011
USAA Federal Savings Bank July 2005 - August 2006
Argo Group International Holdings, Ltd. June 2001 - August 2005
PG&E / Aquila Energy July 1993 - March 2001
Skills
Talent Management, Workforce Planning, Leadership, Strategy, Deferred Compensation, Employee Relations, Talent Acquisition, Human Resources, Performance Management, Onboarding, HRIS, Employee Engagement, Applicant Tracking..., Benefits Administration, Succession Planning, Employee Benefits, Organizational...
Education
University of Arkansas at Fayetteville
BSBA, Human Resources
Jennifer May-Dennis Jennifer May-Dennis's USAA Federal Savings Bank Experience August 2008 - February 2013
Job Product Management Director at USAA
Industry Banking
Experience
USAA February 2013 - Present
San Antonio Highland Games Association June 2010 - Present
Texas Festival & Events Association July 2011 - Present
USAA Federal Savings Bank August 2008 - February 2013
Association of Scottish Games & Festivals December 2011 - December 2012
Girl Scouts of Southwest Texas October 2009 - December 2011
USAA October 2005 - August 2008
USAA December 2002 - October 2005
USAA September 2000 - December 2002
USAA August 1998 - September 2000
Skills
Call Center, Change Management, Strategic Planning, Retail Banking, Event Planning, Leadership, Banking, Process Improvement, Program Management, Fundraising, Analysis, Operations Management, Public Speaking, Nonprofits, Team Building, Budgets, Recruiting, Strategic Communications, Business Analysis, Employee Training, Project Management, Customer Service, Management, Business Process..., Microsoft Office, Coaching, Leadership Development, Risk Management, Call Centers, Microsoft Excel, Training, Vendor Management, Team Leadership, PowerPoint
Education
Holmes High School
Texas State University
USAA February 2013 - Present
San Antonio Highland Games Association June 2010 - Present
Texas Festival & Events Association July 2011 - Present
USAA Federal Savings Bank August 2008 - February 2013
Association of Scottish Games & Festivals December 2011 - December 2012
Girl Scouts of Southwest Texas October 2009 - December 2011
USAA October 2005 - August 2008
USAA December 2002 - October 2005
USAA September 2000 - December 2002
USAA August 1998 - September 2000
Skills
Call Center, Change Management, Strategic Planning, Retail Banking, Event Planning, Leadership, Banking, Process Improvement, Program Management, Fundraising, Analysis, Operations Management, Public Speaking, Nonprofits, Team Building, Budgets, Recruiting, Strategic Communications, Business Analysis, Employee Training, Project Management, Customer Service, Management, Business Process..., Microsoft Office, Coaching, Leadership Development, Risk Management, Call Centers, Microsoft Excel, Training, Vendor Management, Team Leadership, PowerPoint
Education
Holmes High School
Texas State University
kimberly herrera's USAA Federal Savings Bank Experience February 2005 - December 2008
Job Computer Tech at United States Government
Industry Government Administration
Experience
United States Government May 2009 - Present
United States Air Force Res August 2001 - Present
USAF January 2007 - January 2009
USAA Federal Savings Bank February 2005 - December 2008
Skills
Military, Crisis Intervention, Training, Supervisory Skills, Customer Service
Education
Park University 2007 — 2009
Projected, Social Psychology
San Antonio College
Public Administration
United States Government May 2009 - Present
United States Air Force Res August 2001 - Present
USAF January 2007 - January 2009
USAA Federal Savings Bank February 2005 - December 2008
Skills
Military, Crisis Intervention, Training, Supervisory Skills, Customer Service
Education
Park University 2007 — 2009
Projected, Social Psychology
San Antonio College
Public Administration
Elaina Wesel's USAA Federal Savings Bank Experience January 1991 - January 1993
Job Department Head at GuideStone Financial Resources
Industry Financial Services
Experience
GuideStone Financial Resources January 2001 - Present
GuideStone Financial Resources January 1999 - January 2001
GuideStone Financial Resources January 1997 - January 1999
GuideStone Financial Resources January 1996 - January 1997
GuideStone Financial Resources January 1995 - January 1996
GuideStone Financial Resources January 1994 - January 1995
USAA Federal Savings Bank January 1991 - January 1993
USAA Federal Savings Bank January 1990 - January 1991
Annuity Board SBC January 1987 - January 1990
Annuity Board SBC January 1986 - January 1987
Skills
Insurance, Customer Service, Budgeting, Retirement, Talent Management, Strategic Planning, Non-profits, Leadership Development, Organizational..., Budgets, Vendor Management, Process Improvement, Financial Services, Management, Training, Leadership, Business Analysis, Program Management, Contract Negotiation, Employee Training, Team Building, Analysis
Education
Dallas Baptist University 2010 — 2013
MBA, Business Administration
Dallas Baptist University 1997 — 2001
Bachelor, Business Studies, Magna Cum Laude
GuideStone Financial Resources January 2001 - Present
GuideStone Financial Resources January 1999 - January 2001
GuideStone Financial Resources January 1997 - January 1999
GuideStone Financial Resources January 1996 - January 1997
GuideStone Financial Resources January 1995 - January 1996
GuideStone Financial Resources January 1994 - January 1995
USAA Federal Savings Bank January 1991 - January 1993
USAA Federal Savings Bank January 1990 - January 1991
Annuity Board SBC January 1987 - January 1990
Annuity Board SBC January 1986 - January 1987
Skills
Insurance, Customer Service, Budgeting, Retirement, Talent Management, Strategic Planning, Non-profits, Leadership Development, Organizational..., Budgets, Vendor Management, Process Improvement, Financial Services, Management, Training, Leadership, Business Analysis, Program Management, Contract Negotiation, Employee Training, Team Building, Analysis
Education
Dallas Baptist University 2010 — 2013
MBA, Business Administration
Dallas Baptist University 1997 — 2001
Bachelor, Business Studies, Magna Cum Laude
Judith Henderson Judith Henderson's USAA Federal Savings Bank Experience March 1988 - March 1990
Job Head of Strategic Projects at Farmers / Zurich
Industry Financial Services
Experience
Farmers / Zurich April 2015 - Present
Mutual of Omaha August 2009 - March 2015
USAA April 2001 - July 2009
USAA 2006 - 2007
USAA Investment Management Company March 1999 - February 2001
USAA Investment Management Company March 1990 - March 1999
USAA Federal Savings Bank March 1988 - March 1990
National Bank of Fort Sam Houston March 1982 - March 1988
Skills
Change Management, Process Management, Teamwork, Data Management, PMP, Program Management, Business Process..., PMO, Project Management, Project Portfolio..., Vendor Management, Process Improvement, Business Analysis, Leadership, Outsourcing, Risk Management, Software Documentation, CRM, Management, Visio, Six Sigma, Enterprise Architecture, Resource Management, Analysis, Enterprise Software, Business Process, Agile Methodologies, Insurance, Banking, Governance, Strategy, SDLC, Strategic Planning, IT Management, Software Project..., Requirements Analysis, Human Resources, Team Building, IT Strategy, Business Strategy, Cross-functional Team..., Requirements Gathering, Call Centers, Process Engineering, Team Leadership, Executive Management, Information Technology, Integration, Business Intelligence, Agile Project Management
Education
Our Lady of the Lake University 1991 — 1999
BA, Management
Farmers / Zurich April 2015 - Present
Mutual of Omaha August 2009 - March 2015
USAA April 2001 - July 2009
USAA 2006 - 2007
USAA Investment Management Company March 1999 - February 2001
USAA Investment Management Company March 1990 - March 1999
USAA Federal Savings Bank March 1988 - March 1990
National Bank of Fort Sam Houston March 1982 - March 1988
Skills
Change Management, Process Management, Teamwork, Data Management, PMP, Program Management, Business Process..., PMO, Project Management, Project Portfolio..., Vendor Management, Process Improvement, Business Analysis, Leadership, Outsourcing, Risk Management, Software Documentation, CRM, Management, Visio, Six Sigma, Enterprise Architecture, Resource Management, Analysis, Enterprise Software, Business Process, Agile Methodologies, Insurance, Banking, Governance, Strategy, SDLC, Strategic Planning, IT Management, Software Project..., Requirements Analysis, Human Resources, Team Building, IT Strategy, Business Strategy, Cross-functional Team..., Requirements Gathering, Call Centers, Process Engineering, Team Leadership, Executive Management, Information Technology, Integration, Business Intelligence, Agile Project Management
Education
Our Lady of the Lake University 1991 — 1999
BA, Management
William Wetsel William Wetsel's USAA Federal Savings Bank Experience 2007 - Present
Job Operations Executive
Industry Financial Services
Experience
USAA Federal Savings Bank 2007 - Present
USAA Federal Savings Bank 2006 - 2007
USAA Federal Savings Bank 2000 - 2006
Amresco, Inc 1998 - 2000
Skills
Risk Management, Process Improvement, Finance, Management, Leadership, Banking, Forecasting, Budgets, Business Process, Analysis, Strategic Planning, Performance Management, Accounting, Project Management, Credit, Team Leadership, Human Resources, Financial Services, Corporate Finance, Financial Analysis, Strategic Financial...
Education
Texas A&M University
BS, Finance
The University of Texas at Dallas
MBA, Finance
USAA Federal Savings Bank 2007 - Present
USAA Federal Savings Bank 2006 - 2007
USAA Federal Savings Bank 2000 - 2006
Amresco, Inc 1998 - 2000
Skills
Risk Management, Process Improvement, Finance, Management, Leadership, Banking, Forecasting, Budgets, Business Process, Analysis, Strategic Planning, Performance Management, Accounting, Project Management, Credit, Team Leadership, Human Resources, Financial Services, Corporate Finance, Financial Analysis, Strategic Financial...
Education
Texas A&M University
BS, Finance
The University of Texas at Dallas
MBA, Finance
Oliver Currie Oliver Currie's USAA Federal Savings Bank Experience February 2010 - January 2011
Job Bankruptcy/Foreclosure File Reviewer at SolomonEdwardsGroup "Currently Seeking New Opportunities"
Industry Financial Services
Experience
Bank of America March 2015 - Present
JPMorgan Chase & Co May 2014 - August 2014
Newbold Advisors May 2013 - August 2013
SolomonEdwardsGroup January 2012 - January 2013
JPMorgan Chase & Co. February 2011 - January 2012
USAA Federal Savings Bank February 2010 - January 2011
Preformance Toyota August 2009 - February 2010
1st Continental Mortgage, Inc. April 2007 - September 2009
Umoja's Property Investments January 2000 - August 2009
Amerifund Home Mortgage February 2001 - March 2007
Skills
Banking, Loans, Customer Service, Customer Satisfaction, Sales, Account Management, Credit, Investment Properties, Underwriting, Foreclosures, Bankruptcy, Residential Mortgages, Business Development, Financial Analysis, Mortgage Lending, Mortgage Banking, Risk Management, Loan Origination, Finance, Credit Analysis
Education
Liberty University 2014 — 2015
Master's degree, Criminal Justice/Police Science
Fayetteville State University 1987 — 1991
Bachelor of Science (BS), Business Administration and Management, General
Bank of America March 2015 - Present
JPMorgan Chase & Co May 2014 - August 2014
Newbold Advisors May 2013 - August 2013
SolomonEdwardsGroup January 2012 - January 2013
JPMorgan Chase & Co. February 2011 - January 2012
USAA Federal Savings Bank February 2010 - January 2011
Preformance Toyota August 2009 - February 2010
1st Continental Mortgage, Inc. April 2007 - September 2009
Umoja's Property Investments January 2000 - August 2009
Amerifund Home Mortgage February 2001 - March 2007
Skills
Banking, Loans, Customer Service, Customer Satisfaction, Sales, Account Management, Credit, Investment Properties, Underwriting, Foreclosures, Bankruptcy, Residential Mortgages, Business Development, Financial Analysis, Mortgage Lending, Mortgage Banking, Risk Management, Loan Origination, Finance, Credit Analysis
Education
Liberty University 2014 — 2015
Master's degree, Criminal Justice/Police Science
Fayetteville State University 1987 — 1991
Bachelor of Science (BS), Business Administration and Management, General
Barbara Hummel Barbara Hummel's USAA Federal Savings Bank Experience August 2006 - July 2013
Job Personal Banker
Industry Banking
Experience
Amegy Bank February 2014 - Present
USAA Federal Savings Bank August 2006 - July 2013
Skills
Process Improvement, Banking, Strategic Planning, Microsoft Office, Credit, Risk Management, Team Building, Leadership, Team Leadership, Coaching, Budgets, Leadership Development, Program Management, Microsoft Excel, Public Speaking, Sales, Consumer Lending, Finance, Loans, Small Business Lending, Loan Origination, Commercial Lending, Lines Of Credit, Mortgage Banking, Retail Banking, Strategic Financial..., Credit Cards, Mortgage Lending, Loan Servicing, AML, Deposits, Cold Calling, Customer Service, Training, Financial Planning
Education
Montclair State University
Rutgers, The State University of New Jersey-New Brunswick
Amegy Bank February 2014 - Present
USAA Federal Savings Bank August 2006 - July 2013
Skills
Process Improvement, Banking, Strategic Planning, Microsoft Office, Credit, Risk Management, Team Building, Leadership, Team Leadership, Coaching, Budgets, Leadership Development, Program Management, Microsoft Excel, Public Speaking, Sales, Consumer Lending, Finance, Loans, Small Business Lending, Loan Origination, Commercial Lending, Lines Of Credit, Mortgage Banking, Retail Banking, Strategic Financial..., Credit Cards, Mortgage Lending, Loan Servicing, AML, Deposits, Cold Calling, Customer Service, Training, Financial Planning
Education
Montclair State University
Rutgers, The State University of New Jersey-New Brunswick
Terri Burroughs Terri Burroughs's USAA Federal Savings Bank Experience 1985 - 1996
Job
Industry Financial Services
Experience
Employees Retirement System of Texas October 2014 - Present
Allstate Insurance April 2010 - August 2013
Water2Wine January 2008 - March 2012
Progressive Insurance March 2001 - December 2007
Sykes January 1999 - January 2000
Emind.com 2000 - 2000
First USA Federal Savings Bank February 1996 - December 1998
USAA Federal Savings Bank 1985 - 1996
Skills
Outsourcing, Strategic Planning, Start-ups, Business Planning, Call Center, Process Improvement, Insurance, Team Building, Customer Service, Customer Satisfaction, BPO, Coaching, Operations Management, Customer Experience, Performance Management, Underwriting, Executive Management, Change Management, Customer Retention, Leadership, Strategy, Training, Call Centers, Management, Forecasting, Analysis, Team Management, Banking, Selling, Vendor Management, CRM, Financial Services, Business Process..., Cross-functional Team..., Risk Management, Leadership Development, Business Development, Management Consulting, Business Analysis, Sales
Education
The University of Texas at San Antonio
Bachelor's degree
Employees Retirement System of Texas October 2014 - Present
Allstate Insurance April 2010 - August 2013
Water2Wine January 2008 - March 2012
Progressive Insurance March 2001 - December 2007
Sykes January 1999 - January 2000
Emind.com 2000 - 2000
First USA Federal Savings Bank February 1996 - December 1998
USAA Federal Savings Bank 1985 - 1996
Skills
Outsourcing, Strategic Planning, Start-ups, Business Planning, Call Center, Process Improvement, Insurance, Team Building, Customer Service, Customer Satisfaction, BPO, Coaching, Operations Management, Customer Experience, Performance Management, Underwriting, Executive Management, Change Management, Customer Retention, Leadership, Strategy, Training, Call Centers, Management, Forecasting, Analysis, Team Management, Banking, Selling, Vendor Management, CRM, Financial Services, Business Process..., Cross-functional Team..., Risk Management, Leadership Development, Business Development, Management Consulting, Business Analysis, Sales
Education
The University of Texas at San Antonio
Bachelor's degree
Jose Garza Jr Jose Garza Jr's USAA Federal Savings Bank Experience January 2005 - June 2006
Job Project Manager
Industry Banking
Experience
Farm Bureau Bank 2007 - Present
Builders FirstSource June 2006 - September 2007
USAA Federal Savings Bank January 2005 - June 2006
USAA Federal Savings Bank March 2003 - January 2005
USAA Federal Savings Bank February 1999 - March 2003
USAA November 1997 - February 1999
Skills
Process Improvement, Analysis, Project Management, Integration, Training, E-commerce, Banking, Risk Management, Business Analysis, Credit, Loans, Financial Analysis, Cross-functional Team..., Program Management, Strategic Planning, Team Leadership, Change Management, PMO, Employee Relations
Education
Webster University
MA, Information Technology Management
The University of Texas at San Antonio
BA, Information Systems
Farm Bureau Bank 2007 - Present
Builders FirstSource June 2006 - September 2007
USAA Federal Savings Bank January 2005 - June 2006
USAA Federal Savings Bank March 2003 - January 2005
USAA Federal Savings Bank February 1999 - March 2003
USAA November 1997 - February 1999
Skills
Process Improvement, Analysis, Project Management, Integration, Training, E-commerce, Banking, Risk Management, Business Analysis, Credit, Loans, Financial Analysis, Cross-functional Team..., Program Management, Strategic Planning, Team Leadership, Change Management, PMO, Employee Relations
Education
Webster University
MA, Information Technology Management
The University of Texas at San Antonio
BA, Information Systems
Brian Keith Brian Keith's USAA Federal Savings Bank Experience 1991 - 1994
Job Life Coach at Strategies for Today, LLC
Industry Professional Training & Coaching
Experience
Strategies for Today, LLC November 2009 - Present
Oco, Inc. September 2007 - March 2009
Maryland State Motor Vehicle Administration May 2001 - May 2007
Partners First Holdings, L.L.C. 1998 - 2000
First Data Corporation August 1994 - April 1998
USAA Federal Savings Bank 1991 - 1994
Education
The World School of Massage & Healing Arts 2011 — 2011
Strayer University 2002 — 2008
BS, Computer Information Systems; Minor in Networking
Strategies for Today, LLC November 2009 - Present
Oco, Inc. September 2007 - March 2009
Maryland State Motor Vehicle Administration May 2001 - May 2007
Partners First Holdings, L.L.C. 1998 - 2000
First Data Corporation August 1994 - April 1998
USAA Federal Savings Bank 1991 - 1994
Education
The World School of Massage & Healing Arts 2011 — 2011
Strayer University 2002 — 2008
BS, Computer Information Systems; Minor in Networking
Pamela Cunningham Pamela Cunningham's USAA Federal Savings Bank Experience July 2007 - March 2011
Job Sr. Director, Credit Risk and Administration
Industry Banking
Experience
TIAA Direct, a division of TIAA-CREF Trust Company, FSB May 2011 - Present
USAA Federal Savings Bank July 2007 - March 2011
USAA Federal Savings Bank August 2005 - July 2007
USAA Federal Savings Bank July 1998 - August 2005
Skills
Microsoft Excel, Credit Risk, Underwriting, Credit, Financial Risk, Credit Cards, Enterprise Risk..., Risk Management, Stress Testing, Loans, Mortgage Lending, Portfolio Management, Banking, Analytics, Predictive Modeling, Economic Capital, Financial Services, Data Mining, Credit Analysis, SAS, Loan Origination, Analysis, Executive Management, Strategy
Education
Graduate School of Retail Bank Management (Student) 2015 — 2018
Retail Bank Management, Year one
Our Lady of the Lake University 2008 — 2012
M.B.A, Finance/Accounting
University of the Incarnate Word 2000 — 2006
BBA, General Business
TIAA Direct, a division of TIAA-CREF Trust Company, FSB May 2011 - Present
USAA Federal Savings Bank July 2007 - March 2011
USAA Federal Savings Bank August 2005 - July 2007
USAA Federal Savings Bank July 1998 - August 2005
Skills
Microsoft Excel, Credit Risk, Underwriting, Credit, Financial Risk, Credit Cards, Enterprise Risk..., Risk Management, Stress Testing, Loans, Mortgage Lending, Portfolio Management, Banking, Analytics, Predictive Modeling, Economic Capital, Financial Services, Data Mining, Credit Analysis, SAS, Loan Origination, Analysis, Executive Management, Strategy
Education
Graduate School of Retail Bank Management (Student) 2015 — 2018
Retail Bank Management, Year one
Our Lady of the Lake University 2008 — 2012
M.B.A, Finance/Accounting
University of the Incarnate Word 2000 — 2006
BBA, General Business
De'Shane Naputi's USAA Federal Savings Bank Experience February 2005 - August 2008
Job Legal Analyst at USAA
Industry Financial Services
Experience
USAA July 2013 - Present
USAA August 2008 - July 2013
USAA Federal Savings Bank February 2005 - August 2008
First Hawaiian Bank March 1998 - May 2000
Skills
Process Improvement, Business Process..., Requirements Gathering, Change Management, Business Requirements, Employee Training, Control Testing, Green Belt, Yellow Belt, Agile & Waterfall..., iGrafx, Visio, Microsoft Office, SharePoint, Banking, Call Centers, Customer Service, Retail Banking, Credit Cards, Deposits, Debit Cards, Consumer Lending, Team Building, Direct Marketing, Organizational..., Policy, Budgets, Insurance, Vendor Management, Training, Customer Experience, Project Planning, Leadership
Education
San Antonio College
USAA July 2013 - Present
USAA August 2008 - July 2013
USAA Federal Savings Bank February 2005 - August 2008
First Hawaiian Bank March 1998 - May 2000
Skills
Process Improvement, Business Process..., Requirements Gathering, Change Management, Business Requirements, Employee Training, Control Testing, Green Belt, Yellow Belt, Agile & Waterfall..., iGrafx, Visio, Microsoft Office, SharePoint, Banking, Call Centers, Customer Service, Retail Banking, Credit Cards, Deposits, Debit Cards, Consumer Lending, Team Building, Direct Marketing, Organizational..., Policy, Budgets, Insurance, Vendor Management, Training, Customer Experience, Project Planning, Leadership
Education
San Antonio College
Brianna Fowler Brianna Fowler's USAA Federal Savings Bank Experience April 2006 - Present
Job Senior Account Services Specialist at USAA Federal Savings Bank
Industry Banking
Experience
USAA Federal Savings Bank April 2006 - Present
Skills
Customer Service, Team Building, Strategic Planning, Sales, Process Improvement, Leadership, Microsoft Office, Management, Project Management
Education
The University of Texas at San Antonio
USAA Federal Savings Bank April 2006 - Present
Skills
Customer Service, Team Building, Strategic Planning, Sales, Process Improvement, Leadership, Microsoft Office, Management, Project Management
Education
The University of Texas at San Antonio
Kim Pumphrey Kim Pumphrey's USAA Federal Savings Bank Experience 1995 - 2000
Job Sr. Compliance Officer at Chase Paymentech
Industry Financial Services
Experience
Chase Paymentech 2005 - Present
USAA Federal Savings Bank 1995 - 2000
Frost National Bank 1990 - 1995
Skills
PCI DSS, Credit Cards, Debit Cards, Payments, Electronic Payments, Payment Card Processing, Merchant Services, Fraud, E-payments, Payment Systems, Payment Industry, Cards, Mobile Payments, Transaction Processing, Acquiring
Education
The University of Texas at San Antonio
BBA, Management, Marketing
Chase Paymentech 2005 - Present
USAA Federal Savings Bank 1995 - 2000
Frost National Bank 1990 - 1995
Skills
PCI DSS, Credit Cards, Debit Cards, Payments, Electronic Payments, Payment Card Processing, Merchant Services, Fraud, E-payments, Payment Systems, Payment Industry, Cards, Mobile Payments, Transaction Processing, Acquiring
Education
The University of Texas at San Antonio
BBA, Management, Marketing
Cynthia Proctor Cynthia Proctor's USAA Federal Savings Bank Experience March 2005 - March 2007
Job Owner & Program Director at Cynergy Dance Company
Industry Fine Art
Experience
Cynergy Dance Company August 2003 - Present
USAA March 2007 - August 2007
USAA Federal Savings Bank March 2005 - March 2007
USAA Federal Savings Bank 2003 - 2005
USAA Federal Savings Bank 2001 - 2003
USAA Federal Savings Bank 1997 - 2001
Skills
Dance, Customer Service, Public Speaking, Excel, Coaching, Event Planning, Choreography, Organizational..., Program Management, Teaching, Marketing Communications, Creative Services, Mentoring, Organizational..., Event Management, Dance Instruction, Microsoft Office, PowerPoint, Account Management, Business Management, Promotions, Business Communications, Community Relations, Team Leadership, Management, Fitness, Microsoft Excel, Performing Arts
Education
Texas State University 1989 — 1993
BBA, Business Management
Cynergy Dance Company August 2003 - Present
USAA March 2007 - August 2007
USAA Federal Savings Bank March 2005 - March 2007
USAA Federal Savings Bank 2003 - 2005
USAA Federal Savings Bank 2001 - 2003
USAA Federal Savings Bank 1997 - 2001
Skills
Dance, Customer Service, Public Speaking, Excel, Coaching, Event Planning, Choreography, Organizational..., Program Management, Teaching, Marketing Communications, Creative Services, Mentoring, Organizational..., Event Management, Dance Instruction, Microsoft Office, PowerPoint, Account Management, Business Management, Promotions, Business Communications, Community Relations, Team Leadership, Management, Fitness, Microsoft Excel, Performing Arts
Education
Texas State University 1989 — 1993
BBA, Business Management
Joseph S. De Luna Joseph S. De Luna's USAA Federal Savings Bank Experience September 2010 - 2015
Job Underwriting Manager | Sales Professional
Industry Financial Services
Experience
USAA Federal Savings Bank September 2010 - 2015
USAA Federal Savings Bank July 2007 - September 2010
USAA Federal Savings Bank February 2003 - July 2007
Skills
Leadership, Team Building, Sales Management, Banking, Customer Service, Risk Management, Strategic Planning, Sales, Underwriting, Credit, Mortgage Lending, Loans, Strategy, Team Leadership, Loan Origination
Education
Arizona State University
Bachelor's Degree, Bachelor of Liberal Studies
USAA Federal Savings Bank September 2010 - 2015
USAA Federal Savings Bank July 2007 - September 2010
USAA Federal Savings Bank February 2003 - July 2007
Skills
Leadership, Team Building, Sales Management, Banking, Customer Service, Risk Management, Strategic Planning, Sales, Underwriting, Credit, Mortgage Lending, Loans, Strategy, Team Leadership, Loan Origination
Education
Arizona State University
Bachelor's Degree, Bachelor of Liberal Studies
Kimberley Velasquez's USAA Federal Savings Bank Experience February 2002 - February 2004
Job Director of Inbound Sales at Career Point College
Industry Education Management
Experience
Career Point College September 2004 - Present
Career Point College January 2010 - March 2012
Career Point College November 2005 - January 2010
Career Point College September 2004 - November 2005
USAA Federal Savings Bank February 2002 - February 2004
Skills
Admissions, Staff Development, Enrollment Management, Resume Writing, Coaching, Higher Education, Student Affairs, Career Counseling, Training, Leadership Development
Education
Highlands High School
San Antonio College
Career Point College September 2004 - Present
Career Point College January 2010 - March 2012
Career Point College November 2005 - January 2010
Career Point College September 2004 - November 2005
USAA Federal Savings Bank February 2002 - February 2004
Skills
Admissions, Staff Development, Enrollment Management, Resume Writing, Coaching, Higher Education, Student Affairs, Career Counseling, Training, Leadership Development
Education
Highlands High School
San Antonio College
Lacey Agans Lacey Agans's USAA Federal Savings Bank Experience June 2011 - July 2015
Job Mortgage Processor at iMortgage
Industry Banking
Experience
USAA Federal Savings Bank June 2011 - July 2015
Bank of America June 2010 - June 2011
West Coast Construction Services August 2008 - June 2009
Geotechnics Incorporated August 2006 - December 2007
Skills
Data Entry, Analysis, Credit, Real Estate Transactions, Finance, Loans, Time Management, Customer Service, Financial Analysis, Leadership, Negotiation, Real Estate
Education
High School Graduate
General Education
Arizona State University
Business- Global Leadership, Businesss with emphasis in Law
Miramar College
Legal studies, Business & Legal Studies
USAA Federal Savings Bank June 2011 - July 2015
Bank of America June 2010 - June 2011
West Coast Construction Services August 2008 - June 2009
Geotechnics Incorporated August 2006 - December 2007
Skills
Data Entry, Analysis, Credit, Real Estate Transactions, Finance, Loans, Time Management, Customer Service, Financial Analysis, Leadership, Negotiation, Real Estate
Education
High School Graduate
General Education
Arizona State University
Business- Global Leadership, Businesss with emphasis in Law
Miramar College
Legal studies, Business & Legal Studies
Jim Jandrisevits Jim Jandrisevits's USAA Federal Savings Bank Experience January 2010 - February 2015
Job Banking and Business Development Executive
Industry Banking
Experience
USAA Federal Savings Bank January 2010 - February 2015
Bank of America Home Loans August 2007 - December 2009
Lehman Brothers 2004 - 2007
USAA Federal Savings Bank August 2002 - August 2004
Fleet Mortgage Group 1989 - 2001
Skills
Loan Origination, Mortgage Lending, Credit, Mortgage Banking, Sales, Banking, Loans, Strategic Planning, CRM, Executive Management, Underwriting, Finance, Business Development, Risk Management, Residential Mortgages, Corporate Development, Vendor Management, Leadership, Process Improvement, Mortgage Servicing, Fixed Income, Portfolio Management, Refinance, Credit Analysis, Financial Services, Relationship Management, FHA, Capital Markets, Asset Managment, Loss Mitigation, Financial Risk, Credit Risk, Sales Management, Mortgage Underwriting, Consumer Lending, Commercial Lending
Education
University of Delaware 1971 — 1976
Bachelor of Science in Business Administration
USAA Federal Savings Bank January 2010 - February 2015
Bank of America Home Loans August 2007 - December 2009
Lehman Brothers 2004 - 2007
USAA Federal Savings Bank August 2002 - August 2004
Fleet Mortgage Group 1989 - 2001
Skills
Loan Origination, Mortgage Lending, Credit, Mortgage Banking, Sales, Banking, Loans, Strategic Planning, CRM, Executive Management, Underwriting, Finance, Business Development, Risk Management, Residential Mortgages, Corporate Development, Vendor Management, Leadership, Process Improvement, Mortgage Servicing, Fixed Income, Portfolio Management, Refinance, Credit Analysis, Financial Services, Relationship Management, FHA, Capital Markets, Asset Managment, Loss Mitigation, Financial Risk, Credit Risk, Sales Management, Mortgage Underwriting, Consumer Lending, Commercial Lending
Education
University of Delaware 1971 — 1976
Bachelor of Science in Business Administration
Kevin Gunning Kevin Gunning's USAA Federal Savings Bank Experience January 2010 - November 2012
Job Client service professional seeking the next great opportunity
Industry Financial Services
Experience
FIS - Fidelity National Information Services February 2013 - January 2015
USAA Federal Savings Bank January 2010 - November 2012
Franklin Templeton Investments September 2004 - September 2009
Ceridian Benefit Services May 2002 - May 2004
First Advantage Corporation (The First American Corp.) July 2000 - January 2002
First American Financial Corporation September 1993 - July 2000
Skills
Customer Satisfaction, Process Improvement, Customer Service, Credit Cards, Mutual Funds, Six Sigma, Project Coordination, Client Issue Resolution, Retirement Savings, Major Accounts, Relationship-building..., Banking, Change Management, Team Building, Problem Solving, Leadership, Management, Insurance, CRM, Microsoft Office
Education
Grove City College
Bachelor of Arts (BA), Business Administration, Economics, and Marketing
Hudson High School
FIS - Fidelity National Information Services February 2013 - January 2015
USAA Federal Savings Bank January 2010 - November 2012
Franklin Templeton Investments September 2004 - September 2009
Ceridian Benefit Services May 2002 - May 2004
First Advantage Corporation (The First American Corp.) July 2000 - January 2002
First American Financial Corporation September 1993 - July 2000
Skills
Customer Satisfaction, Process Improvement, Customer Service, Credit Cards, Mutual Funds, Six Sigma, Project Coordination, Client Issue Resolution, Retirement Savings, Major Accounts, Relationship-building..., Banking, Change Management, Team Building, Problem Solving, Leadership, Management, Insurance, CRM, Microsoft Office
Education
Grove City College
Bachelor of Arts (BA), Business Administration, Economics, and Marketing
Hudson High School
James Hackler James Hackler's USAA Federal Savings Bank Experience March 1993 - February 1998
Job Currently Seeking New Opportunities
Industry Financial Services
Experience
Capital One February 2012 - July 2015
HSBC April 2005 - May 2012
Mertis Companies March 1998 - April 2005
USAA Federal Savings Bank March 1993 - February 1998
Skills
Microsoft Office, Business Analysis, Customer Service, Project Management, Management, Leadership, Banking, Account Reconciliation, Accounting, Business Coaching, Employee Training, Business Process
Education
University of Arkansas 1978 — 1982
BSBA, Banking, Corporate, Finance, and Securities Law
University Of Langston
Bachelor's degree, Accounting
Capital One February 2012 - July 2015
HSBC April 2005 - May 2012
Mertis Companies March 1998 - April 2005
USAA Federal Savings Bank March 1993 - February 1998
Skills
Microsoft Office, Business Analysis, Customer Service, Project Management, Management, Leadership, Banking, Account Reconciliation, Accounting, Business Coaching, Employee Training, Business Process
Education
University of Arkansas 1978 — 1982
BSBA, Banking, Corporate, Finance, and Securities Law
University Of Langston
Bachelor's degree, Accounting
Josh Woodcock Josh Woodcock's USAA Federal Savings Bank Experience November 2012 - April 2013
Job Leader in Software Development
Industry Information Technology and Services
Experience
Ford Motor Company November 2014 - Present
American Airlines February 2014 - November 2014
Improving Enterprises November 2013 - March 2014
Rackspace, the #1 managed cloud company May 2013 - October 2013
USAA Federal Savings Bank November 2012 - April 2013
Burger King Corporation October 2012 - November 2012
Wave World Trading September 2009 - November 2012
Independent Consultant July 2012 - October 2012
DataApple.com September 2011 - July 2012
University of Miami August 2010 - May 2012
Skills
Scrum, Agile Methodologies, Project Management, Agile Project Management, Databases, SDLC, Leadership, Software Development, Strategy, Entrepreneurship, PHP, Test Driven Development, Management Coaching, PMO, Training, Java, SaaS, Management, Social Media, Marketing, Information Technology, Sprint Planning, Retrospectives, Sales, Software Engineering, Jenkins, Coaching, IT Operations, User Interface Design, Strategic Planning, RESTful WebServices, Continuous Integration, PHPUnit, Financial Services, Data Aggregation, CodeIgniter, Test Automation, Unit Testing, Lean Startup, Start-up Consulting
Education
University of Miami - School of Business 2010 — 2012
Bachelor of Business Administration, Computer Information Systems
Miami Dade College 2010 — 2010
Associate in Arts, Business Administration
Valencia Community College 2006 — 2009
Ford Motor Company November 2014 - Present
American Airlines February 2014 - November 2014
Improving Enterprises November 2013 - March 2014
Rackspace, the #1 managed cloud company May 2013 - October 2013
USAA Federal Savings Bank November 2012 - April 2013
Burger King Corporation October 2012 - November 2012
Wave World Trading September 2009 - November 2012
Independent Consultant July 2012 - October 2012
DataApple.com September 2011 - July 2012
University of Miami August 2010 - May 2012
Skills
Scrum, Agile Methodologies, Project Management, Agile Project Management, Databases, SDLC, Leadership, Software Development, Strategy, Entrepreneurship, PHP, Test Driven Development, Management Coaching, PMO, Training, Java, SaaS, Management, Social Media, Marketing, Information Technology, Sprint Planning, Retrospectives, Sales, Software Engineering, Jenkins, Coaching, IT Operations, User Interface Design, Strategic Planning, RESTful WebServices, Continuous Integration, PHPUnit, Financial Services, Data Aggregation, CodeIgniter, Test Automation, Unit Testing, Lean Startup, Start-up Consulting
Education
University of Miami - School of Business 2010 — 2012
Bachelor of Business Administration, Computer Information Systems
Miami Dade College 2010 — 2010
Associate in Arts, Business Administration
Valencia Community College 2006 — 2009
Mary Seminario, MBA, CPCU Mary Seminario, MBA, CPCU's USAA Federal Savings Bank Experience January 2014 - Present
Job Bank Infrastructure / Supplier Service Delivery Evaluator at USAA Federal Savings Bank
Industry Financial Services
Experience
Toastmasters International July 2015 - Present
USAA Federal Savings Bank January 2014 - Present
Brandeis High School AFJROTC PFC 2015 - 2015
USAA April 1996 - January 2014
Semilla February 2012 - February 2013
Tata Consultancy Services December 2011 - January 2012
HCL Technologies October 2011 - November 2011
First Baptist Church of Norfolk 2004 - 2008
CBN October 2006 - September 2007
American Airlines October 1993 - April 1996
Skills
Insurance, Call Centers, Management, Risk Management, Process Improvement, Performance Management, Employee Benefits, Underwriting, Property & Casualty..., Customer Service, Team Building, Change Management, Interviews, Teaching Adults, Mentoring, Business Travel, Licensed Property &..., Microsoft Excel, Data Analysis, Financial Analysis, SAS, Regulatory Requirements, Budget Forecasts, Financial Forecasting, Contract Management, ATM networks, American Express, Vendor Relationships, Payment Cards, Customer Relations, Military Affairs, Nonprofits, Ethical Leadership, Christian Counseling, Medical Education, Leadership, Leadership Development, Program Management, Strategic Planning, Public Speaking, Team Leadership, Analysis, Coaching, Vendor Management, Business Process...
Education
Regent University 2007 — 2012
MBA, Entrepreneurship/Entrepreneurial Studies
IIA CPCU 2000 — 2007
CPCU, Property and Casualty
The University of Texas at Austin 1988 — 1993
BA, Latin American Studies
Pontificia Universidad Católica del Perú 1992 — 1992
Bachelor of Arts (BA), Junior Semester Abroad / Latin American Studies
Amherst, not the University 1983 — 1987
Rotary Youth Exchange year abroad in Peru, Spanish, Latin American Culture
Toastmasters International July 2015 - Present
USAA Federal Savings Bank January 2014 - Present
Brandeis High School AFJROTC PFC 2015 - 2015
USAA April 1996 - January 2014
Semilla February 2012 - February 2013
Tata Consultancy Services December 2011 - January 2012
HCL Technologies October 2011 - November 2011
First Baptist Church of Norfolk 2004 - 2008
CBN October 2006 - September 2007
American Airlines October 1993 - April 1996
Skills
Insurance, Call Centers, Management, Risk Management, Process Improvement, Performance Management, Employee Benefits, Underwriting, Property & Casualty..., Customer Service, Team Building, Change Management, Interviews, Teaching Adults, Mentoring, Business Travel, Licensed Property &..., Microsoft Excel, Data Analysis, Financial Analysis, SAS, Regulatory Requirements, Budget Forecasts, Financial Forecasting, Contract Management, ATM networks, American Express, Vendor Relationships, Payment Cards, Customer Relations, Military Affairs, Nonprofits, Ethical Leadership, Christian Counseling, Medical Education, Leadership, Leadership Development, Program Management, Strategic Planning, Public Speaking, Team Leadership, Analysis, Coaching, Vendor Management, Business Process...
Education
Regent University 2007 — 2012
MBA, Entrepreneurship/Entrepreneurial Studies
IIA CPCU 2000 — 2007
CPCU, Property and Casualty
The University of Texas at Austin 1988 — 1993
BA, Latin American Studies
Pontificia Universidad Católica del Perú 1992 — 1992
Bachelor of Arts (BA), Junior Semester Abroad / Latin American Studies
Amherst, not the University 1983 — 1987
Rotary Youth Exchange year abroad in Peru, Spanish, Latin American Culture
Michael Cooley, CFA Michael Cooley, CFA's USAA Federal Savings Bank Experience March 2013 - Present
Job Decision Science at USAA Federal Savings Bank
Industry Financial Services
Experience
USAA Federal Savings Bank March 2013 - Present
USAA Federal Savings Bank August 2010 - March 2013
Air Force Real Property Agency August 2007 - September 2010
Jones Lang LaSalle April 2006 - June 2007
Clear Channel Communications December 2004 - January 2006
Indymac Bank 2002 - 2002
Skills
Risk Management, Financial Analysis, Banking, Business Strategy, Hedging, Pricing, Interest Rate Risk..., Real Estate, Financial Modeling, Corporate Development, Finance, Financial Services, Operational Risk..., Financial Risk
Education
Texas A&M University - Mays Business School 1993 — 1994
MBA, Finance
Texas A&M University 1988 — 1992
BS, Psychology
USAA Federal Savings Bank March 2013 - Present
USAA Federal Savings Bank August 2010 - March 2013
Air Force Real Property Agency August 2007 - September 2010
Jones Lang LaSalle April 2006 - June 2007
Clear Channel Communications December 2004 - January 2006
Indymac Bank 2002 - 2002
Skills
Risk Management, Financial Analysis, Banking, Business Strategy, Hedging, Pricing, Interest Rate Risk..., Real Estate, Financial Modeling, Corporate Development, Finance, Financial Services, Operational Risk..., Financial Risk
Education
Texas A&M University - Mays Business School 1993 — 1994
MBA, Finance
Texas A&M University 1988 — 1992
BS, Psychology
Michael Robert's USAA Federal Savings Bank Experience October 2008 - December 2012
Job Social Media Community Manager at USAA
Industry Financial Services
Experience
USAA December 2012 - Present
USAA Federal Savings Bank October 2008 - December 2012
Frost & Sullivan January 2011 - May 2011
USAA May 2006 - October 2008
Skills
Social Media, Social Media Measurement, Reputation Management, Corporate Communications, Social Media Integration, Social Media Marketing, Public Relations, Team Leadership, Social Networking, Strategy, Business Process Mapping, Agency Relations, Online Marketing, Research, Customer Service, Training, Market Research, Marketing Communications, Public Speaking, Marketing, Leadership, Account Management, Conflict Resolution, Self-management, Strategic Planning, Digital Media, Customer Relations, Issues Resolution, Social Media Monitoring, Editing, Project Management, Analysis, Event Planning, Facebook, Advertising, SEO, Management, Sales, Writing, Integrated Marketing, Event Management, Marketing Strategy, Media Relations, Microsoft Office, Press Releases, Team Building, Microsoft Excel, Twitter, Program Management, Time Management
Education
The University of Texas at San Antonio 2007 — 2011
Bachelor of Arts, Communications (Public Relations) - Minor Business Administration
University of the Incarnate Word
MBA
USAA December 2012 - Present
USAA Federal Savings Bank October 2008 - December 2012
Frost & Sullivan January 2011 - May 2011
USAA May 2006 - October 2008
Skills
Social Media, Social Media Measurement, Reputation Management, Corporate Communications, Social Media Integration, Social Media Marketing, Public Relations, Team Leadership, Social Networking, Strategy, Business Process Mapping, Agency Relations, Online Marketing, Research, Customer Service, Training, Market Research, Marketing Communications, Public Speaking, Marketing, Leadership, Account Management, Conflict Resolution, Self-management, Strategic Planning, Digital Media, Customer Relations, Issues Resolution, Social Media Monitoring, Editing, Project Management, Analysis, Event Planning, Facebook, Advertising, SEO, Management, Sales, Writing, Integrated Marketing, Event Management, Marketing Strategy, Media Relations, Microsoft Office, Press Releases, Team Building, Microsoft Excel, Twitter, Program Management, Time Management
Education
The University of Texas at San Antonio 2007 — 2011
Bachelor of Arts, Communications (Public Relations) - Minor Business Administration
University of the Incarnate Word
MBA
Howard Drezner's USAA Federal Savings Bank Experience May 2014 - Present
Job Business Advisor at USAA
Industry Financial Services
Experience
USAA Federal Savings Bank May 2014 - Present
USAA Federal Savings Bank March 2014 - May 2014
USAA Federal Savings Bank January 2014 - March 2014
USAA Federal Savings Bank November 2013 - January 2014
USAA Federal Savings Bank August 2012 - November 2013
USAA Federal Savings Bank September 2010 - August 2012
USAA February 2007 - September 2010
USAA February 2007 - September 2007
Spencer Gifts LLC. August 2005 - February 2007
Regal Entertainment Group June 1999 - August 2005
Skills
Customer Satisfaction, Leadership, Training, Coaching, Call Center, Customer Service, Inventory Management, Banking, Customer Experience, Process Improvement, Credit, Recruiting, Sales Management, Sales, Team Building, Strategic Planning, Insurance, Management, Team Leadership, Loans, Microsoft Excel, Microsoft Office, Marketing, PowerPoint, Outlook, Microsoft Word, Operations Management, Project Management, Consumer Lending, Social Media, Change Management, Loan Origination, Finance, Performance Management, Leadership Development, Cold Calling, Teamwork, Retail, Time Management, Credit Cards, Analysis, Financial Services, Social Networking, Cross-functional Team..., Employee Training, Data Entry, Direct Sales, Deposits, Call Centers, Risk Management
Education
The University of Texas at San Antonio 2000 — 2005
B.B.A, General Business, Marketing
USAA Federal Savings Bank May 2014 - Present
USAA Federal Savings Bank March 2014 - May 2014
USAA Federal Savings Bank January 2014 - March 2014
USAA Federal Savings Bank November 2013 - January 2014
USAA Federal Savings Bank August 2012 - November 2013
USAA Federal Savings Bank September 2010 - August 2012
USAA February 2007 - September 2010
USAA February 2007 - September 2007
Spencer Gifts LLC. August 2005 - February 2007
Regal Entertainment Group June 1999 - August 2005
Skills
Customer Satisfaction, Leadership, Training, Coaching, Call Center, Customer Service, Inventory Management, Banking, Customer Experience, Process Improvement, Credit, Recruiting, Sales Management, Sales, Team Building, Strategic Planning, Insurance, Management, Team Leadership, Loans, Microsoft Excel, Microsoft Office, Marketing, PowerPoint, Outlook, Microsoft Word, Operations Management, Project Management, Consumer Lending, Social Media, Change Management, Loan Origination, Finance, Performance Management, Leadership Development, Cold Calling, Teamwork, Retail, Time Management, Credit Cards, Analysis, Financial Services, Social Networking, Cross-functional Team..., Employee Training, Data Entry, Direct Sales, Deposits, Call Centers, Risk Management
Education
The University of Texas at San Antonio 2000 — 2005
B.B.A, General Business, Marketing
Charles LaLicata's USAA Federal Savings Bank Experience December 2011 - Present
Job Credit Card & Liability Risk Executive at USAA Federal Savings Bank
Industry Banking
Experience
USAA Federal Savings Bank December 2011 - Present
USAA Federal Savings Bank January 2009 - December 2011
Dell Financial Services August 2005 - January 2009
Bank of America August 2004 - August 2005
Bank of America November 2003 - August 2004
Bank of America February 2001 - November 2003
Bank of America October 1994 - February 2001
Skills
Risk Management, Credit Risk, Portfolio Management, Financial Risk, Credit, Statistical Modeling, Call Center, Banking, Deposits, Credit Cards, Analytics, Strategy, Business Strategy, Collaboration, Collections, Team Leadership, Team Building
Education
Thunderbird School of Global Management 1992 — 1994
M.I.M., Finance
Arizona State University 1986 — 1990
B.S., Psychology
USAA Federal Savings Bank December 2011 - Present
USAA Federal Savings Bank January 2009 - December 2011
Dell Financial Services August 2005 - January 2009
Bank of America August 2004 - August 2005
Bank of America November 2003 - August 2004
Bank of America February 2001 - November 2003
Bank of America October 1994 - February 2001
Skills
Risk Management, Credit Risk, Portfolio Management, Financial Risk, Credit, Statistical Modeling, Call Center, Banking, Deposits, Credit Cards, Analytics, Strategy, Business Strategy, Collaboration, Collections, Team Leadership, Team Building
Education
Thunderbird School of Global Management 1992 — 1994
M.I.M., Finance
Arizona State University 1986 — 1990
B.S., Psychology
Bobby Del Bosque Bobby Del Bosque's USAA Federal Savings Bank Experience January 2013 - Present
Job External Agency Coordinator at USAA Federal Savings Bank
Industry Banking
Experience
USAA Federal Savings Bank January 2013 - Present
USAA April 2011 - April 2012
USAA April 2007 - April 2012
Department for Child Protection and Family Support 2006 - 2007
Chase 2004 - 2006
Chase 2002 - 2004
Chase 2000 - 2002
Providian Financial 1999 - 2000
Skills
Insurance, Call Centers, Banking, Financial Analysis, Customer Service, Credit, Risk Management, Leadership, Loans, Microsoft Excel, Microsoft Office, Outlook, Process Improvement, Mortgage Lending, Underwriting, Investments, PowerPoint, Microsoft Word, Business Analysis, Access, Credit Cards, Leadership Development, Organizational...
Education
University of the Incarnate Word 2013 — 2015
Bachelor's degree, Organizational Leadership, 3.85
Our Lady of the Lake University 2010 — 2012
Master of Business Administration (MBA), Business
The University of Texas at San Antonio 2003 — 2003
Paralegal Certificate
St Philip's College 2000 — 2002
Information Technology
The University of Texas at San Antonio 1996 — 2000
Bachelor of Arts (BA), Criminal Justice
San Antonio College 1993 — 1995
Criminal Justice and Corrections
San Antonio College 1992 — 1993
Basics
North Lake College 1990 — 1993
Basics
USAA Federal Savings Bank January 2013 - Present
USAA April 2011 - April 2012
USAA April 2007 - April 2012
Department for Child Protection and Family Support 2006 - 2007
Chase 2004 - 2006
Chase 2002 - 2004
Chase 2000 - 2002
Providian Financial 1999 - 2000
Skills
Insurance, Call Centers, Banking, Financial Analysis, Customer Service, Credit, Risk Management, Leadership, Loans, Microsoft Excel, Microsoft Office, Outlook, Process Improvement, Mortgage Lending, Underwriting, Investments, PowerPoint, Microsoft Word, Business Analysis, Access, Credit Cards, Leadership Development, Organizational...
Education
University of the Incarnate Word 2013 — 2015
Bachelor's degree, Organizational Leadership, 3.85
Our Lady of the Lake University 2010 — 2012
Master of Business Administration (MBA), Business
The University of Texas at San Antonio 2003 — 2003
Paralegal Certificate
St Philip's College 2000 — 2002
Information Technology
The University of Texas at San Antonio 1996 — 2000
Bachelor of Arts (BA), Criminal Justice
San Antonio College 1993 — 1995
Criminal Justice and Corrections
San Antonio College 1992 — 1993
Basics
North Lake College 1990 — 1993
Basics
Charles Rigal Charles Rigal's USAA Federal Savings Bank Experience May 1998 - March 2006
Job Accounting Technician II
Industry Accounting
Experience
Clear Channel Radio April 2013 - Present
The Scooter Store October 2011 - March 2013
Heard and Smith LLP July 2010 - October 2011
Benefit Recovery June 2008 - March 2011
MMC Group March 2008 - June 2008
Aerotek Staffing (Contracted to WAMU) June 2007 - November 2007
USAA Federal Savings Bank May 1998 - March 2006
United States Air Force June 1977 - June 1997
Skills
Office Administration, Microsoft Office, Proficient Typing Skills, Loan Servicing, Payments, Accurate Data Entry, Records Management, Personnel Records, Medical Records, G/L Reconciliations, Insurance, Customer Service, Data Entry, Banking
Education
Community College of the Air Force
Clear Channel Radio April 2013 - Present
The Scooter Store October 2011 - March 2013
Heard and Smith LLP July 2010 - October 2011
Benefit Recovery June 2008 - March 2011
MMC Group March 2008 - June 2008
Aerotek Staffing (Contracted to WAMU) June 2007 - November 2007
USAA Federal Savings Bank May 1998 - March 2006
United States Air Force June 1977 - June 1997
Skills
Office Administration, Microsoft Office, Proficient Typing Skills, Loan Servicing, Payments, Accurate Data Entry, Records Management, Personnel Records, Medical Records, G/L Reconciliations, Insurance, Customer Service, Data Entry, Banking
Education
Community College of the Air Force
Mark Thomas Soto, Sr. Mark Thomas Soto, Sr.'s USAA Federal Savings Bank Experience 2010 - 2012
Job Financial Services Professional
Industry Financial Services
Experience
USAA Federal Savings Bank 2010 - 2012
USAA Federal Savings Bank November 2004 - November 2010
Parker & Wood –Staff January 2003 - June 2004
Trinity University January 2000 - May 2002
Skills
Insurance, Financial Services, Retirement, Retirement Planning, Banking, Credit, Call Centers, Loans, Process Improvement, Training, Customer Service, Relationship Management, Credit Cards, Microsoft Excel
Education
Trinity University 1999 — 2003
Bachelors of Science, Business Administration – Accounting
Trinity University 1999 — 2003
Bachelor of Science Business Administration - Accounting , Banking and Financial Support Services
USAA Federal Savings Bank 2010 - 2012
USAA Federal Savings Bank November 2004 - November 2010
Parker & Wood –Staff January 2003 - June 2004
Trinity University January 2000 - May 2002
Skills
Insurance, Financial Services, Retirement, Retirement Planning, Banking, Credit, Call Centers, Loans, Process Improvement, Training, Customer Service, Relationship Management, Credit Cards, Microsoft Excel
Education
Trinity University 1999 — 2003
Bachelors of Science, Business Administration – Accounting
Trinity University 1999 — 2003
Bachelor of Science Business Administration - Accounting , Banking and Financial Support Services
Margaret Shaw Peletier Margaret Shaw Peletier's USAA Federal Savings Bank Experience March 1996 - July 2006
Job QUALITY ASSURANCE ANALYST at WELLS FARGO BANK N.A.
Industry Banking
Experience
WELLS FARGO BANK N.A. November 2009 - Present
Wells Fargo Home Mortgage November 2009 - December 2009
BWAY May 2008 - April 2009
USAA FEDERAL SAVINGS BANK March 1996 - July 2006
Skills
Mortgage Lending, Internal Audit, Management, Home Equity, Collections, Consultation, Loss Mitigation, Operational Risk, Operational Excellence, Privacy Policies, Root Cause Analysis, Program Evaluation, Mortgage Banking, Loans, Credit
Education
St. Mary's University 1971 — 1973
ASSOC, Law Enforcement, English
WELLS FARGO BANK N.A. November 2009 - Present
Wells Fargo Home Mortgage November 2009 - December 2009
BWAY May 2008 - April 2009
USAA FEDERAL SAVINGS BANK March 1996 - July 2006
Skills
Mortgage Lending, Internal Audit, Management, Home Equity, Collections, Consultation, Loss Mitigation, Operational Risk, Operational Excellence, Privacy Policies, Root Cause Analysis, Program Evaluation, Mortgage Banking, Loans, Credit
Education
St. Mary's University 1971 — 1973
ASSOC, Law Enforcement, English
Kim Leible Kim Leible's USAA Federal Savings Bank Experience March 1999 - June 2000
Job Executive Director Client Management at USAA
Industry Financial Services
Experience
USAA August 2015 - Present
USAA April 2014 - August 2015
USAA September 2012 - May 2014
USAA July 2011 - August 2012
USAA March 2010 - July 2011
USAA February 2009 - April 2010
USAA June 2000 - February 2009
USAA Federal Savings Bank March 1999 - June 2000
Graphic Ambitions February 1993 - February 1999
Hotel Guide of San Antonio February 1993 - February 1997
Skills
Integrated Marketing, Marketing Strategy, Strategy, Marketing, Leadership, Strategic Planning, CRM, Management, Market Research, Direct Marketing, Advertising, Multi-channel Marketing, Cross-functional Team..., Analytics, Database Marketing, Mobile Marketing, Customer Experience, Financial Services, Lead Generation, Marketing Communications, Public Relations, SEM, Digital Marketing, Enterprise Software, Competitive Analysis, Customer Retention, Digital Strategy, Social Media Marketing, Process Improvement
Education
University of Phoenix 2003 — 2004
not complete, MBA, Electronic Commerce
The University of Texas at San Antonio 1989 — 1994
BBA, Management and Marketing
USAA August 2015 - Present
USAA April 2014 - August 2015
USAA September 2012 - May 2014
USAA July 2011 - August 2012
USAA March 2010 - July 2011
USAA February 2009 - April 2010
USAA June 2000 - February 2009
USAA Federal Savings Bank March 1999 - June 2000
Graphic Ambitions February 1993 - February 1999
Hotel Guide of San Antonio February 1993 - February 1997
Skills
Integrated Marketing, Marketing Strategy, Strategy, Marketing, Leadership, Strategic Planning, CRM, Management, Market Research, Direct Marketing, Advertising, Multi-channel Marketing, Cross-functional Team..., Analytics, Database Marketing, Mobile Marketing, Customer Experience, Financial Services, Lead Generation, Marketing Communications, Public Relations, SEM, Digital Marketing, Enterprise Software, Competitive Analysis, Customer Retention, Digital Strategy, Social Media Marketing, Process Improvement
Education
University of Phoenix 2003 — 2004
not complete, MBA, Electronic Commerce
The University of Texas at San Antonio 1989 — 1994
BBA, Management and Marketing
Stephen Donkor(MFE,MACC) Stephen Donkor(MFE,MACC)'s USAA Federal Savings Bank Experience April 2013 - Present
Job Senior Credit Risk Analyst at USAA Federal Savings Bank
Industry Banking
Experience
USAA Federal Savings Bank April 2013 - Present
CBC Companies July 2010 - April 2013
Charter One Bank April 2007 - January 2010
Skills
Financial Modeling, Microsoft SQL Server, SAS, Business Analysis, Portfolio Management, Credit Analysis, Data Analysis, Risk Management, Financial Accounting, Process Improvement, Credit Risk, Access, Accounting, Financial Risk, Business Strategy, Microsoft Excel, Predictive Modeling, Knowledge Studio, SAS E-Miner, Predictive Analytics, Analysis
Education
Cleveland State University 2008 — 2010
MACC, Accounting
Ohio University 2005 — 2006
MFE, Financial Economics
presec 1996 — 1998
USAA Federal Savings Bank April 2013 - Present
CBC Companies July 2010 - April 2013
Charter One Bank April 2007 - January 2010
Skills
Financial Modeling, Microsoft SQL Server, SAS, Business Analysis, Portfolio Management, Credit Analysis, Data Analysis, Risk Management, Financial Accounting, Process Improvement, Credit Risk, Access, Accounting, Financial Risk, Business Strategy, Microsoft Excel, Predictive Modeling, Knowledge Studio, SAS E-Miner, Predictive Analytics, Analysis
Education
Cleveland State University 2008 — 2010
MACC, Accounting
Ohio University 2005 — 2006
MFE, Financial Economics
presec 1996 — 1998
Fernando Sanzzi Fernando Sanzzi's USAA Federal Savings Bank Experience November 2006 - August 2009
Job Educational Games UI Designer and Animator
Industry Design
Experience
istation December 2011 - Present
Freelancing / Self Employed January 2011 - December 2011
MyEdu.com February 2010 - September 2010
USAA Federal Savings Bank November 2006 - August 2009
K-Force/Contractor for USAA November 2006 - January 2007
Gambrinus / Contractor for Robert Half Technology September 2004 - January 2005
Skills
Animation (Traditional..., Illustration..., Character Design, Visual, User Interface Design, Interaction Design, Icons, Graphic Design, Animation, Web Design, User Experience Design, Video Editing, Graphics, Motion Graphics, Visual Basic, Computer Animation, Character Animation, Art Direction, Flash, Editing, Video, Game Design, Art, Illustration
Education
CG Master Academy 2013 — 2014
Diploma, Character Design for Animation and Production
La Casa Animada, Tenerife, Spain 2010 — 2011
Diploma, Traditional Character Animation
Animation Mentor 2007 — 2009
Certificate, Advanced Character Animation
IDEP, Institut De Estudis Politecnics, Barcelona, Spain 2002 — 2003
Character Animation Diploma, Character Animation
San Antonio College 1996 — 1999
AA, Visual Arts and Electronic Media
Colegio Tepeyac
istation December 2011 - Present
Freelancing / Self Employed January 2011 - December 2011
MyEdu.com February 2010 - September 2010
USAA Federal Savings Bank November 2006 - August 2009
K-Force/Contractor for USAA November 2006 - January 2007
Gambrinus / Contractor for Robert Half Technology September 2004 - January 2005
Skills
Animation (Traditional..., Illustration..., Character Design, Visual, User Interface Design, Interaction Design, Icons, Graphic Design, Animation, Web Design, User Experience Design, Video Editing, Graphics, Motion Graphics, Visual Basic, Computer Animation, Character Animation, Art Direction, Flash, Editing, Video, Game Design, Art, Illustration
Education
CG Master Academy 2013 — 2014
Diploma, Character Design for Animation and Production
La Casa Animada, Tenerife, Spain 2010 — 2011
Diploma, Traditional Character Animation
Animation Mentor 2007 — 2009
Certificate, Advanced Character Animation
IDEP, Institut De Estudis Politecnics, Barcelona, Spain 2002 — 2003
Character Animation Diploma, Character Animation
San Antonio College 1996 — 1999
AA, Visual Arts and Electronic Media
Colegio Tepeyac
Robert Plumas Robert Plumas's USAA Federal Savings Bank Experience January 2001 - July 2004
Job ECommerce Product Owner at Frost Bank
Industry Banking
Experience
Frost Bank October 2013 - Present
Frost Bank February 2013 - October 2013
Frost Bank April 2011 - February 2013
Wells Fargo Bank February 2011 - April 2011
First Tennessee Bank October 2010 - February 2011
USAA March 2007 - July 2010
USAA July 2004 - March 2007
USAA Federal Savings Bank January 2001 - July 2004
USAA Federal Savings Bank August 1999 - January 2001
USAA Federal Savings Bank November 1998 - August 1999
Skills
Business Analysis, Change Management, Team Building, User Experience, Workflow Analysis, Agile Methodologies, Business Intelligence, CRM, E-commerce, Management, Process Improvement, Product Management, SDLC, Strategy, Banking, Analysis, Business Process...
Education
The University of Texas at San Antonio 1989 — 1995
BA, Pyschology
Frost Bank October 2013 - Present
Frost Bank February 2013 - October 2013
Frost Bank April 2011 - February 2013
Wells Fargo Bank February 2011 - April 2011
First Tennessee Bank October 2010 - February 2011
USAA March 2007 - July 2010
USAA July 2004 - March 2007
USAA Federal Savings Bank January 2001 - July 2004
USAA Federal Savings Bank August 1999 - January 2001
USAA Federal Savings Bank November 1998 - August 1999
Skills
Business Analysis, Change Management, Team Building, User Experience, Workflow Analysis, Agile Methodologies, Business Intelligence, CRM, E-commerce, Management, Process Improvement, Product Management, SDLC, Strategy, Banking, Analysis, Business Process...
Education
The University of Texas at San Antonio 1989 — 1995
BA, Pyschology
Gregor McHardy Gregor McHardy's USAA Federal Savings Bank Experience January 2009 - Present
Job President at Resonance Vocal Ensemble
Industry Information Technology and Services
Experience
USAA Federal Savings Bank January 2009 - Present
Resonance Vocal Ensemble September 2006 - Present
InteGreat January 2008 - February 2009
FAMEevents International April 2005 - January 2008
Arizona Mormon Choir 1996 - 2006
Environmental Support Solutions July 2004 - April 2005
Efficient Enterprise Engineering March 1998 - January 2004
Training a la Carte January 1993 - January 1998
Skills
Visio, Microsoft Excel, Access, HTML, JavaScript, ASP.NET, Microsoft Word, Microsoft SQL Server, InfoPath, PowerPoint, SQL, Business Analysis, Agile Methodologies, Web Development, SharePoint, Microsoft Office
Education
Brigham Young University 1983 — 1987
BA
Brigham Young University 1983 — 1987
Bachelor of the Arts
USAA Federal Savings Bank January 2009 - Present
Resonance Vocal Ensemble September 2006 - Present
InteGreat January 2008 - February 2009
FAMEevents International April 2005 - January 2008
Arizona Mormon Choir 1996 - 2006
Environmental Support Solutions July 2004 - April 2005
Efficient Enterprise Engineering March 1998 - January 2004
Training a la Carte January 1993 - January 1998
Skills
Visio, Microsoft Excel, Access, HTML, JavaScript, ASP.NET, Microsoft Word, Microsoft SQL Server, InfoPath, PowerPoint, SQL, Business Analysis, Agile Methodologies, Web Development, SharePoint, Microsoft Office
Education
Brigham Young University 1983 — 1987
BA
Brigham Young University 1983 — 1987
Bachelor of the Arts
Evangeline Trumble Evangeline Trumble's USAA Federal Savings Bank Experience 2002 - 2006
Job Senior Relationship Manager at AssetMark, Inc.
Industry Financial Services
Experience
AssetMark April 2013 - Present
Genworth Financial August 2009 - April 2013
Charles Schwab February 2008 - April 2009
Ameriprise Financial October 2006 - February 2008
USAA Federal Savings Bank 2002 - 2006
Choice Hotels International January 1998 - January 2001
Choice Hotels International January 1996 - January 1998
Choice Hotels International January 1993 - January 1996
Skills
Employee Benefits, Retirement, Sales, Strategic Planning, Call Centers, Budgets, Series 7, Estate Planning, Pensions, Financial Advisory, Small Business, Retirement Savings, Business Relationship..., Operations Management, Workforce Planning, Workflow Applications, IRAs, Trust Services, Manage Client..., Department Budgeting, Executive Coaching, Department..., Financial Services, Management, Investments, Leadership, Retirement Planning, Business Strategy, CRM, Portfolio Management, Risk Management
Education
Lewis and Clark College
Bachelor of Arts, Communications
AssetMark April 2013 - Present
Genworth Financial August 2009 - April 2013
Charles Schwab February 2008 - April 2009
Ameriprise Financial October 2006 - February 2008
USAA Federal Savings Bank 2002 - 2006
Choice Hotels International January 1998 - January 2001
Choice Hotels International January 1996 - January 1998
Choice Hotels International January 1993 - January 1996
Skills
Employee Benefits, Retirement, Sales, Strategic Planning, Call Centers, Budgets, Series 7, Estate Planning, Pensions, Financial Advisory, Small Business, Retirement Savings, Business Relationship..., Operations Management, Workforce Planning, Workflow Applications, IRAs, Trust Services, Manage Client..., Department Budgeting, Executive Coaching, Department..., Financial Services, Management, Investments, Leadership, Retirement Planning, Business Strategy, CRM, Portfolio Management, Risk Management
Education
Lewis and Clark College
Bachelor of Arts, Communications
Marylee Williams's USAA Federal Savings Bank Experience November 1998 - September 1999
Job Legal & Administrative Support for Financial Advice Solutions Group at USAA
Industry Insurance
Experience
USAA May 2013 - Present
National Nursing & Rehab October 2012 - May 2013
American Family Life Assurance Company April 2010 - November 2012
University of TX Health Science Center April 2009 - June 2011
University of TX Health Science Center December 2007 - April 2009
St. Mary’s University/Quatro M Services August 2004 - December 2007
Sul Ross State University September 1999 - July 2004
USAA Federal Savings Bank November 1998 - September 1999
University of TX Health Science Center November 1996 - November 1998
Skills
Crystal Reports, Microsoft Office, CAYUSE-grant software, Adobe, PaintShop Pro, QuickBooks, TracDat Software, PeopleSoft, Microsoft Access, Transcribing, Dictation, Facebook, Customer Service, Bookkeeping, Call Center, Cold Calling, Sales, Office Administration, Time Management, Call Centers, Customer Satisfaction, Management, Medical Transcription, Budgets, Access, Employee Benefits, Marketing, Payroll, Public Speaking, Public Relations, Process Scheduler, Training
Education
St. Mary’s University San Antonio 2005 — 2007
BA, Business Administration
St. Mary’s University San Antonio 2005 — 2007
Bachelors Degree, Exercise & Sports Science
Sul Ross State University 2005 — 2007
Bachelor of Science, Animal Sciences
John Marshall High School 1987 — 1991
Diploma
USAA May 2013 - Present
National Nursing & Rehab October 2012 - May 2013
American Family Life Assurance Company April 2010 - November 2012
University of TX Health Science Center April 2009 - June 2011
University of TX Health Science Center December 2007 - April 2009
St. Mary’s University/Quatro M Services August 2004 - December 2007
Sul Ross State University September 1999 - July 2004
USAA Federal Savings Bank November 1998 - September 1999
University of TX Health Science Center November 1996 - November 1998
Skills
Crystal Reports, Microsoft Office, CAYUSE-grant software, Adobe, PaintShop Pro, QuickBooks, TracDat Software, PeopleSoft, Microsoft Access, Transcribing, Dictation, Facebook, Customer Service, Bookkeeping, Call Center, Cold Calling, Sales, Office Administration, Time Management, Call Centers, Customer Satisfaction, Management, Medical Transcription, Budgets, Access, Employee Benefits, Marketing, Payroll, Public Speaking, Public Relations, Process Scheduler, Training
Education
St. Mary’s University San Antonio 2005 — 2007
BA, Business Administration
St. Mary’s University San Antonio 2005 — 2007
Bachelors Degree, Exercise & Sports Science
Sul Ross State University 2005 — 2007
Bachelor of Science, Animal Sciences
John Marshall High School 1987 — 1991
Diploma
Pamela Epstein Pamela Epstein's USAA Federal Savings Bank Experience October 1997 - June 1999
Job Sales Consultant at Young Living Essential Oils
Industry Marketing and Advertising
Experience
Delightful Blinds January 2013 - Present
Young Living Essential Oils January 2010 - Present
Precept Marketing June 2006 - May 2013
USAA Federal Savings Bank October 1997 - June 1999
Soma Communications April 1995 - June 1997
USAA Federal Savings Bank January 1992 - July 1994
Skills
Copywriting, Customer Service, Call Center, Editing, Advertising, Management, Public Speaking, Training, Social Media, Social Networking, Event Planning, Coaching, Team Building, Payroll, Customer Satisfaction
Education
Thomas Edison State College 2011 — 2012
Communication and Media Studies
UTSA 1994 — 1996
San Antonio College 1990 — 1992
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Delightful Blinds January 2013 - Present
Young Living Essential Oils January 2010 - Present
Precept Marketing June 2006 - May 2013
USAA Federal Savings Bank October 1997 - June 1999
Soma Communications April 1995 - June 1997
USAA Federal Savings Bank January 1992 - July 1994
Skills
Copywriting, Customer Service, Call Center, Editing, Advertising, Management, Public Speaking, Training, Social Media, Social Networking, Event Planning, Coaching, Team Building, Payroll, Customer Satisfaction
Education
Thomas Edison State College 2011 — 2012
Communication and Media Studies
UTSA 1994 — 1996
San Antonio College 1990 — 1992
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Angel Mendez, CRPC Angel Mendez, CRPC's USAA Federal Savings Bank Experience October 2011 - March 2013
Job Financial Professional
Industry Investment Management
Experience
Merrill Edge October 2013 - Present
USAA Federal Savings Bank October 2011 - March 2013
Morgan Stanley Smith Barney May 2010 - December 2011
Morgan Stanley Smith Barney February 2008 - January 2010
Wells Fargo Bank October 2007 - December 2007
Skills
Spanish, Wealth Management, Series 7, series 66, Series 31, Series 3, Retirement Planning, Insurance, Securities, Finance
Education
The University of Texas at San Antonio 2003 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General
Merrill Edge October 2013 - Present
USAA Federal Savings Bank October 2011 - March 2013
Morgan Stanley Smith Barney May 2010 - December 2011
Morgan Stanley Smith Barney February 2008 - January 2010
Wells Fargo Bank October 2007 - December 2007
Skills
Spanish, Wealth Management, Series 7, series 66, Series 31, Series 3, Retirement Planning, Insurance, Securities, Finance
Education
The University of Texas at San Antonio 2003 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General
La Meka Moore's USAA Federal Savings Bank Experience August 2006 - Present
Job Consumer Loan Counselor at USAA
Industry Financial Services
Tony Warden Tony Warden's USAA Federal Savings Bank Experience June 2013 - February 2015
Job Tranformation Executive
Industry Financial Services
Experience
USAA Federal Savings Bank June 2013 - February 2015
USAA Federal Savings Bank August 2009 - June 2013
Fairway Financial Solutions July 2008 - August 2009
WaMu July 2003 - June 2008
Metris Companies 2001 - 2003
First USA March 1998 - September 2001
GE 1996 - 1998
Discover Card 1986 - 1996
Unites States Army - 82d Airborne Division August 1981 - August 1985
Skills
Process Improvement, Risk Management, Leadership, Executive Management, Banking, Management, Call Centers, Financial Services, Mortgage Lending, Program Management, Credit Cards, Loans, Strategic Planning, Vendor Management, Loss Mitigation, Call Center, Operations Management, Credit, Portfolio Management, Analysis, Business Analysis, Six Sigma, Training
Education
CBA Executive Banking School 2013 — 2015
Honors Graduate and Tem Wooldridge Award Recipient
The University of Texas at Austin - Red McCombs School of Business 2013 — 2013
Leading Change, Certification
Franklin University
Furman University
University of Phoenix
USAA Federal Savings Bank June 2013 - February 2015
USAA Federal Savings Bank August 2009 - June 2013
Fairway Financial Solutions July 2008 - August 2009
WaMu July 2003 - June 2008
Metris Companies 2001 - 2003
First USA March 1998 - September 2001
GE 1996 - 1998
Discover Card 1986 - 1996
Unites States Army - 82d Airborne Division August 1981 - August 1985
Skills
Process Improvement, Risk Management, Leadership, Executive Management, Banking, Management, Call Centers, Financial Services, Mortgage Lending, Program Management, Credit Cards, Loans, Strategic Planning, Vendor Management, Loss Mitigation, Call Center, Operations Management, Credit, Portfolio Management, Analysis, Business Analysis, Six Sigma, Training
Education
CBA Executive Banking School 2013 — 2015
Honors Graduate and Tem Wooldridge Award Recipient
The University of Texas at Austin - Red McCombs School of Business 2013 — 2013
Leading Change, Certification
Franklin University
Furman University
University of Phoenix
Jonathan Morse Jonathan Morse's USAA Federal Savings Bank Experience 1988 - 1992
Job Managing Director The Center For Success
Industry Human Resources
Experience
A Place in Time B & B 2004 - Present
Profiles International 2002 - Present
The Center For Success April 2001 - Present
The Center For Success 1991 - Present
University of Phoenix April 2002 - August 2013
University Federal Credit Union 2007 - 2009
USAA 1992 - 2001
USAA Federal Savings Bank 1988 - 1992
Skills
Certified Emotional..., Advanced Profile XT..., Social Solutions ETO..., Executive Coaching, Team Building, Strategic Planning, Sales, Covey, Personality Styles, Coaching, Marketing Communications, Leadership Development, Organizational..., Performance Management, Public Speaking, Change Management, Career Development, Employee Engagement, Human Resources, Staff Development, Training, Customer Service, Management, Project Management, Project Planning
Education
University of the Incarnate Word 1988 — 1991
MBA, Management Information Systems, General
Texas Lutheran University 1972 — 1975
BA, Psychology & Social Work
Onalaska HS 1970 — 1971
Graduate
Lebanon High School 1968 — 1970
Plainfield
A Place in Time B & B 2004 - Present
Profiles International 2002 - Present
The Center For Success April 2001 - Present
The Center For Success 1991 - Present
University of Phoenix April 2002 - August 2013
University Federal Credit Union 2007 - 2009
USAA 1992 - 2001
USAA Federal Savings Bank 1988 - 1992
Skills
Certified Emotional..., Advanced Profile XT..., Social Solutions ETO..., Executive Coaching, Team Building, Strategic Planning, Sales, Covey, Personality Styles, Coaching, Marketing Communications, Leadership Development, Organizational..., Performance Management, Public Speaking, Change Management, Career Development, Employee Engagement, Human Resources, Staff Development, Training, Customer Service, Management, Project Management, Project Planning
Education
University of the Incarnate Word 1988 — 1991
MBA, Management Information Systems, General
Texas Lutheran University 1972 — 1975
BA, Psychology & Social Work
Onalaska HS 1970 — 1971
Graduate
Lebanon High School 1968 — 1970
Plainfield
Margaret (Peggy) Roeder Margaret (Peggy) Roeder's USAA Federal Savings Bank Experience October 2013 - Present
Job Office Administrator in the Wealth Management Offices at USAA Federal Savings Bank
Industry Banking
Experience
USAA Federal Savings Bank October 2013 - Present
Woodforest National Bank July 2012 - June 2013
USAA Federal Savings Bank June 2013 - 2013
State Bank of Lincoln May 2009 - June 2012
Pete's True Value Hardware September 1990 - May 2008
Logan County State Attorney's Office 1983 - 1989
Skills
Banking, Microsoft Office, Microsoft Excel, Microsoft Word, Credit, PowerPoint, Outlook, Retail Banking, Loans, Teamwork, Social Media, Research, Data Entry, Customer Satisfaction, Customer Service, Analysis, Time Management, Mortgage Lending, Social Networking, Call Centers, Event Planning, Inventory Management, Training, Recruiting, Payroll, Human Resources, Leadership, Interviews, Sales, Management, Team Building, Budgets, Coaching, Strategic Planning, Marketing, Forecasting, Negotiation, Leadership Development, Employee Benefits, Public Speaking, Sales Management, Small Business, Organizational..., Personnel Management, Retail, Contract Negotiation, Accounts Receivable, Deposits, Administration, Insurance
Education
Lincoln Christian University 2008 — 2013
Bachelor of Arts, Leadership & Management / Human Resources, Graduated Magna Cum Laude
USAA Federal Savings Bank October 2013 - Present
Woodforest National Bank July 2012 - June 2013
USAA Federal Savings Bank June 2013 - 2013
State Bank of Lincoln May 2009 - June 2012
Pete's True Value Hardware September 1990 - May 2008
Logan County State Attorney's Office 1983 - 1989
Skills
Banking, Microsoft Office, Microsoft Excel, Microsoft Word, Credit, PowerPoint, Outlook, Retail Banking, Loans, Teamwork, Social Media, Research, Data Entry, Customer Satisfaction, Customer Service, Analysis, Time Management, Mortgage Lending, Social Networking, Call Centers, Event Planning, Inventory Management, Training, Recruiting, Payroll, Human Resources, Leadership, Interviews, Sales, Management, Team Building, Budgets, Coaching, Strategic Planning, Marketing, Forecasting, Negotiation, Leadership Development, Employee Benefits, Public Speaking, Sales Management, Small Business, Organizational..., Personnel Management, Retail, Contract Negotiation, Accounts Receivable, Deposits, Administration, Insurance
Education
Lincoln Christian University 2008 — 2013
Bachelor of Arts, Leadership & Management / Human Resources, Graduated Magna Cum Laude
Mark Butaud's USAA Federal Savings Bank Experience January 1985 - December 1988
Job Pilot / Trooper at Colorado State Patrol
Industry Law Enforcement
Experience
Colorado State Patrol January 1995 - Present
US Army January 1989 - January 1995
USAA Federal Savings Bank January 1985 - December 1988
Skills
Law Enforcement..., Patrol, Field Training, Crime Prevention, Firearms, Public Safety, Criminal Justice, Homeland Security, Criminal Investigations, Evidence, Interrogation, Police, Police Training, Enforcement, Dignitary Protection, Taser, Tactics, Emergency Vehicle..., Weapons of Mass..., Physical Security, Disaster Response, Private Investigations, Surveillance, Community Policing, Crime Scene, Police Administration, Criminal Intelligence, Homicide Investigations, Traffic Enforcement, Active Shooter, NIMS, Emergency Management, Force Protection, Accident Reconstruction, Workplace Violence, Drug Recognition, Law Enforcement..., Counterterrorism, Personal Security, Executive Protection, Personal Protection, First Responder, Crime Scene..., Self Defense, Weapons, Security Operations, General Aviation, Military Aviation, Civil Aviation, Law Enforcement
Education
San Antonio College 1982 — 1984
Associate's in Applied Science, Criminal Justice and Corrections
James Madison High School 1978 — 1982
Colorado State Patrol January 1995 - Present
US Army January 1989 - January 1995
USAA Federal Savings Bank January 1985 - December 1988
Skills
Law Enforcement..., Patrol, Field Training, Crime Prevention, Firearms, Public Safety, Criminal Justice, Homeland Security, Criminal Investigations, Evidence, Interrogation, Police, Police Training, Enforcement, Dignitary Protection, Taser, Tactics, Emergency Vehicle..., Weapons of Mass..., Physical Security, Disaster Response, Private Investigations, Surveillance, Community Policing, Crime Scene, Police Administration, Criminal Intelligence, Homicide Investigations, Traffic Enforcement, Active Shooter, NIMS, Emergency Management, Force Protection, Accident Reconstruction, Workplace Violence, Drug Recognition, Law Enforcement..., Counterterrorism, Personal Security, Executive Protection, Personal Protection, First Responder, Crime Scene..., Self Defense, Weapons, Security Operations, General Aviation, Military Aviation, Civil Aviation, Law Enforcement
Education
San Antonio College 1982 — 1984
Associate's in Applied Science, Criminal Justice and Corrections
James Madison High School 1978 — 1982
Chris Koudouris's USAA Federal Savings Bank Experience August 1994 - June 1996
Job Ko Founder at KoBroMedia
Industry Media Production
Experience
Speedway Building Systems, Inc. June 1996 - Present
KoBroMedia January 2013 - Present
USAA Federal Savings Bank August 1994 - June 1996
Skills
Voice Over, Contract Negotiation, Project Management, Sales Management, Construction, Process Scheduler, Team Building, Metal Buildings, Negotiation, Project Planning, On-Air Promos, Narration, ELearning, Time Management, Proposal Writing, Microsoft Office, E-Learning, Strategic Planning, New Business Development, Leadership, Management
Education
Howard Payne University 1984 — 1988
Business
Speedway Building Systems, Inc. June 1996 - Present
KoBroMedia January 2013 - Present
USAA Federal Savings Bank August 1994 - June 1996
Skills
Voice Over, Contract Negotiation, Project Management, Sales Management, Construction, Process Scheduler, Team Building, Metal Buildings, Negotiation, Project Planning, On-Air Promos, Narration, ELearning, Time Management, Proposal Writing, Microsoft Office, E-Learning, Strategic Planning, New Business Development, Leadership, Management
Education
Howard Payne University 1984 — 1988
Business
Jason Dolat's USAA Federal Savings Bank Experience August 1997 - January 2002
Job Director, US Card Strategy at RBC Bank
Industry Financial Services
Experience
RBC Bank (GA) March 2009 - Present
Wachovia December 2006 - March 2009
Advanta July 2002 - December 2006
USAA Federal Savings Bank August 1997 - January 2002
Skills
Credit, Portfolio Management, Analytics, P&L Management, Strategic Planning, Credit Cards, Pricing Strategy, Segmentation, Product Management, Cards, Strategy, Direct Mail Campaigns, CRM, Competitive Analysis, Financial Services, Project Management, Forecasting, Investments, Leadership, Business Strategy, Retail Banking, Database Marketing, Payments, Relationship Management, Pricing, Program Management, Debit Cards, Marketing Strategy, Mergers, Executive Management, Direct Marketing, Consumer Lending, Process Improvement, Product Marketing, Financial Modeling, Financial Analysis, Cross-functional Team..., Customer Acquisition, Business Analysis, Marketing, Customer Retention, Banking, Analysis, Treasury Management, Financial Risk, Finance, Credit Risk, Sales, Management, Risk Management
Education
The University of Texas at San Antonio 1993 — 1996
MBA, International Business
Texas State University 1988 — 1992
BBA, Marketing
RBC Bank (GA) March 2009 - Present
Wachovia December 2006 - March 2009
Advanta July 2002 - December 2006
USAA Federal Savings Bank August 1997 - January 2002
Skills
Credit, Portfolio Management, Analytics, P&L Management, Strategic Planning, Credit Cards, Pricing Strategy, Segmentation, Product Management, Cards, Strategy, Direct Mail Campaigns, CRM, Competitive Analysis, Financial Services, Project Management, Forecasting, Investments, Leadership, Business Strategy, Retail Banking, Database Marketing, Payments, Relationship Management, Pricing, Program Management, Debit Cards, Marketing Strategy, Mergers, Executive Management, Direct Marketing, Consumer Lending, Process Improvement, Product Marketing, Financial Modeling, Financial Analysis, Cross-functional Team..., Customer Acquisition, Business Analysis, Marketing, Customer Retention, Banking, Analysis, Treasury Management, Financial Risk, Finance, Credit Risk, Sales, Management, Risk Management
Education
The University of Texas at San Antonio 1993 — 1996
MBA, International Business
Texas State University 1988 — 1992
BBA, Marketing
Eric Weiner's USAA Federal Savings Bank Experience August 2013 - Present
Job Executive Director at USAA Federal Savings Bank
Industry Banking
Experience
USAA Federal Savings Bank August 2013 - Present
Dollar Financial Group September 2010 - August 2013
HSBC May 2005 - September 2010
Cavalry Portfolio Services April 2004 - May 2005
Bank of America August 2002 - November 2003
Metris Companies August 1998 - August 2002
American Express 1996 - 1998
American Express 1996 - 1998
Skills
Statistical Modeling, Predictive Analytics, SAS, Predictive Modeling, Analytics, Banking, Business Intelligence, Data Warehousing, Data Analysis, SAS programming, Credit Risk, Financial Analysis, Financial Modeling
Education
Washington State University 1992 — 1996
Ph.D., Agricultural Economics
University of Idaho 1985 — 1990
M.S., Forest Resources
University of Idaho 1980 — 1984
B.S., Forest Products
USAA Federal Savings Bank August 2013 - Present
Dollar Financial Group September 2010 - August 2013
HSBC May 2005 - September 2010
Cavalry Portfolio Services April 2004 - May 2005
Bank of America August 2002 - November 2003
Metris Companies August 1998 - August 2002
American Express 1996 - 1998
American Express 1996 - 1998
Skills
Statistical Modeling, Predictive Analytics, SAS, Predictive Modeling, Analytics, Banking, Business Intelligence, Data Warehousing, Data Analysis, SAS programming, Credit Risk, Financial Analysis, Financial Modeling
Education
Washington State University 1992 — 1996
Ph.D., Agricultural Economics
University of Idaho 1985 — 1990
M.S., Forest Resources
University of Idaho 1980 — 1984
B.S., Forest Products
Barbara Johnson, CFA's USAA Federal Savings Bank Experience 2006 - 2008
Job Home Lending Executive
Industry Financial Services
Experience
Discover Home Loans November 2013 - Present
Saccadent 2011 - January 2013
USAA 2007 - February 2010
USAA Federal Savings Bank 2006 - 2008
USAA 2004 - 2006
USAA 2000 - 2004
USAA 1998 - 2000
USAA 1994 - 1998
USAA 1990 - 1994
San Antonio Savings Assoc 1986 - 1990
Skills
Financial Modeling, Operations Management, Management Consulting, Economic Capital, Risk Management, Financial Analysis, Banking, Loans, Financial Risk, Underwriting, Insurance, Credit Risk, Business Planning, Business Analysis, Executive Management, Financial Services, Mortgage Lending, Credit, Portfolio Management, Investments, Strategic Financial..., Strategic Leadership, Valuation
Education
The University of Texas at Austin - Red McCombs School of Business 1980 — 1982
MBA, Finance
Baylor University 1977 — 1979
BA, Foreign Service, Russian Language, Business
Discover Home Loans November 2013 - Present
Saccadent 2011 - January 2013
USAA 2007 - February 2010
USAA Federal Savings Bank 2006 - 2008
USAA 2004 - 2006
USAA 2000 - 2004
USAA 1998 - 2000
USAA 1994 - 1998
USAA 1990 - 1994
San Antonio Savings Assoc 1986 - 1990
Skills
Financial Modeling, Operations Management, Management Consulting, Economic Capital, Risk Management, Financial Analysis, Banking, Loans, Financial Risk, Underwriting, Insurance, Credit Risk, Business Planning, Business Analysis, Executive Management, Financial Services, Mortgage Lending, Credit, Portfolio Management, Investments, Strategic Financial..., Strategic Leadership, Valuation
Education
The University of Texas at Austin - Red McCombs School of Business 1980 — 1982
MBA, Finance
Baylor University 1977 — 1979
BA, Foreign Service, Russian Language, Business
Gilbert Arocha's USAA Federal Savings Bank Experience 2010 - Present
Job Operational Risk Analyst I at USAA Federal Savings Bank
Industry Financial Services
Experience
USAA Federal Savings Bank 2010 - Present
USAA General Counsel November 2007 - December 2011
USAA Investment Management Company 2005 - 2008
USAA Investment Management Company February 2000 - June 2007
Office of the Comptroller of the Currency 1995 - 1997
Skills
Series 7, Insurance, Investments, Estate Planning, Financial Planning, s, Series 7, Insurance,..., Strategic Financial..., Risk Management, Due Diligence, Asset Managment, Banking, Credit, Equities, Financial Advisory, Financial Analysis, Financial Risk, Financial Services, Fixed Annuities, Life Insurance, Loans, Mutual Funds, Portfolio Management, Mortgage Lending, Real Estate, Retirement, Retirement Planning, Securities, Series 63, Underwriting, Wealth Management, Asset Allocation, Asset Management
Education
Our Lady of the Lake University 1991 — 1995
BBA, Marketing Management
USAA Federal Savings Bank 2010 - Present
USAA General Counsel November 2007 - December 2011
USAA Investment Management Company 2005 - 2008
USAA Investment Management Company February 2000 - June 2007
Office of the Comptroller of the Currency 1995 - 1997
Skills
Series 7, Insurance, Investments, Estate Planning, Financial Planning, s, Series 7, Insurance,..., Strategic Financial..., Risk Management, Due Diligence, Asset Managment, Banking, Credit, Equities, Financial Advisory, Financial Analysis, Financial Risk, Financial Services, Fixed Annuities, Life Insurance, Loans, Mutual Funds, Portfolio Management, Mortgage Lending, Real Estate, Retirement, Retirement Planning, Securities, Series 63, Underwriting, Wealth Management, Asset Allocation, Asset Management
Education
Our Lady of the Lake University 1991 — 1995
BBA, Marketing Management
Marc Hildebrand's USAA Federal Savings Bank Experience October 2005 - January 2008
Job Assistant Vice President, Military Affinity Account Management, Affiliate Marketing, USAA
Industry Financial Services
Experience
USAA 2009 - Present
USAA 2009 - 2015
USAA 2009 - 2015
USAA January 2008 - April 2009
USAA Federal Savings Bank October 2005 - January 2008
USAA November 1998 - October 2005
Citi March 1994 - November 1998
Skills
Analytics, Product Management, Market Research, Business Intelligence, Cross-functional Team..., Business Analysis, Strategic Partnerships, Product Development, Management, Marketing, Financial Services, Product Marketing, Vendor Management, Business Process..., Account Management, Direct Marketing, Banking, Affiliate Management, Affiliate Relations, Affiliate Marketing, Project Sponsorship, Operating Budgets, Strategy, E-commerce, Competitive Analysis, CRM
Education
The University of Texas at San Antonio
Business Administration and Management, General
Excelsior College
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
USAA 2009 - Present
USAA 2009 - 2015
USAA 2009 - 2015
USAA January 2008 - April 2009
USAA Federal Savings Bank October 2005 - January 2008
USAA November 1998 - October 2005
Citi March 1994 - November 1998
Skills
Analytics, Product Management, Market Research, Business Intelligence, Cross-functional Team..., Business Analysis, Strategic Partnerships, Product Development, Management, Marketing, Financial Services, Product Marketing, Vendor Management, Business Process..., Account Management, Direct Marketing, Banking, Affiliate Management, Affiliate Relations, Affiliate Marketing, Project Sponsorship, Operating Budgets, Strategy, E-commerce, Competitive Analysis, CRM
Education
The University of Texas at San Antonio
Business Administration and Management, General
Excelsior College
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Al Cossey's USAA Federal Savings Bank Experience October 2013 - Present
Job Transformation and Innovation
Industry Information Technology and Services
Experience
USAA Federal Savings Bank October 2013 - Present
Zenith Insurance Company (United States) January 2011 - May 2013
County of Ventura April 2008 - January 2011
Countrywide Financial Inc. 2001 - 2007
Candle Corporation 1989 - 2001
Skills
PMO, Program Management, Software Development, Web Applications, Enterprise Software, Management, Product Development, Project Portfolio..., IT Management, Business Process, SDLC, Web Services, Software Engineering, IT Strategy, Enterprise Architecture, Vendor Management, Business Analysis, Business Intelligence, Software Project..., Integration, Disaster Recovery, Solution Architecture, Requirements Analysis, PMP, Agile Methodologies, Cross-functional Team..., Systems Analysis, Strategy, Quality Assurance, Project Management, Change Management, SharePoint, Six Sigma
Education
University of Southern California
Master of Science, Systems Management
The University of Texas at Austin
BBA with Honors, Business and Computer Science
University of South Carolina
Undergraduate, Electrical Engineering
USAA Federal Savings Bank October 2013 - Present
Zenith Insurance Company (United States) January 2011 - May 2013
County of Ventura April 2008 - January 2011
Countrywide Financial Inc. 2001 - 2007
Candle Corporation 1989 - 2001
Skills
PMO, Program Management, Software Development, Web Applications, Enterprise Software, Management, Product Development, Project Portfolio..., IT Management, Business Process, SDLC, Web Services, Software Engineering, IT Strategy, Enterprise Architecture, Vendor Management, Business Analysis, Business Intelligence, Software Project..., Integration, Disaster Recovery, Solution Architecture, Requirements Analysis, PMP, Agile Methodologies, Cross-functional Team..., Systems Analysis, Strategy, Quality Assurance, Project Management, Change Management, SharePoint, Six Sigma
Education
University of Southern California
Master of Science, Systems Management
The University of Texas at Austin
BBA with Honors, Business and Computer Science
University of South Carolina
Undergraduate, Electrical Engineering
Adam Cummins's USAA Federal Savings Bank Experience 1990 - 1999
Job Manager, Business Development Tariffs and Regulatory Planning at NuStar Energy
Industry Oil & Energy
Experience
NuStar Energy May 2012 - Present
NuStar Energy Corporation February 2008 - April 2012
NuStar Energy March 2002 - February 2008
Frost Bank 1999 - 2001
USAA Federal Savings Bank 1990 - 1999
Gross Bank /San Pedro Bank 1985 - 1990
National Bank of Commerce 1982 - 1983
Skills
Pipelines, Energy Industry, Petroleum, Contract Negotiation, Procurement, Project Planning, Banking, Management, Business Development, Energy, Human Resources, Oil, Operations Management, Project Management, Risk Management, Training
Education
University of the Incarnate Word 1992 — 1996
MBA, Business
Graduate School of Banking at the University of Wisconsin 1990 — 1992
Texas Tech University 1973 — 1977
BBA, Finance
NuStar Energy May 2012 - Present
NuStar Energy Corporation February 2008 - April 2012
NuStar Energy March 2002 - February 2008
Frost Bank 1999 - 2001
USAA Federal Savings Bank 1990 - 1999
Gross Bank /San Pedro Bank 1985 - 1990
National Bank of Commerce 1982 - 1983
Skills
Pipelines, Energy Industry, Petroleum, Contract Negotiation, Procurement, Project Planning, Banking, Management, Business Development, Energy, Human Resources, Oil, Operations Management, Project Management, Risk Management, Training
Education
University of the Incarnate Word 1992 — 1996
MBA, Business
Graduate School of Banking at the University of Wisconsin 1990 — 1992
Texas Tech University 1973 — 1977
BBA, Finance
Paty Sauer's USAA Federal Savings Bank Experience 1985 - 1999
Job Sr Time and Labor Analyst at UTSA
Industry Human Resources
Experience
The University of Texas at San Antonio November 2013 - Present
The Scooter Store April 2008 - March 2013
USAA October 1985 - January 2008
USAA 1985 - 2008
USAA Federal Savings Bank 1985 - 1999
Skills
Human Resources, Project Management, Deferred Compensation, Job Analysis, Salary, Payroll, Applicant Tracking..., Recruiting, Personnel Management, Integration, Job Descriptions, Process Improvement, Customer Service, Coaching, Microsoft Office, Analysis, PeopleSoft, Hiring, Employee Benefits, Team Building, Performance Management, Management, HRIS, Training, Workforce Planning, Onboarding, Organizational..., Benefits Administration, Employee Relations, FMLA, College Recruiting, Succession Planning, New Hire Orientations, Compensation & Benefit, Talent Management, Talent Acquisition, HR Policies, Employee Engagement, Taleo, Interviews, Employee Training, Job Evaluation, Affirmative Action, Organizational Design, Internet Recruiting, Conflict Resolution, EEO, Sourcing
Education
The University of Texas at San Antonio 1981 — 1989
Bachelor of Business Administration (BBA), Business Administration and Management, General
Devine High School 1978 — 1981
High School Diploma, General Studies
The University of Texas at San Antonio November 2013 - Present
The Scooter Store April 2008 - March 2013
USAA October 1985 - January 2008
USAA 1985 - 2008
USAA Federal Savings Bank 1985 - 1999
Skills
Human Resources, Project Management, Deferred Compensation, Job Analysis, Salary, Payroll, Applicant Tracking..., Recruiting, Personnel Management, Integration, Job Descriptions, Process Improvement, Customer Service, Coaching, Microsoft Office, Analysis, PeopleSoft, Hiring, Employee Benefits, Team Building, Performance Management, Management, HRIS, Training, Workforce Planning, Onboarding, Organizational..., Benefits Administration, Employee Relations, FMLA, College Recruiting, Succession Planning, New Hire Orientations, Compensation & Benefit, Talent Management, Talent Acquisition, HR Policies, Employee Engagement, Taleo, Interviews, Employee Training, Job Evaluation, Affirmative Action, Organizational Design, Internet Recruiting, Conflict Resolution, EEO, Sourcing
Education
The University of Texas at San Antonio 1981 — 1989
Bachelor of Business Administration (BBA), Business Administration and Management, General
Devine High School 1978 — 1981
High School Diploma, General Studies
Ramona Teter's USAA Federal Savings Bank Experience October 2000 - January 2005
Job Corporate Responsibility Engagement Director at USAA
Industry Financial Services
Experience
USAA June 2015 - Present
USAA February 2014 - June 2015
USAA September 2006 - February 2014
USAA January 2005 - September 2006
USAA Federal Savings Bank October 2000 - January 2005
USAA April 1994 - October 2000
various companies July 1987 - June 1994
Joske's of Texas October 1986 - June 1987
KENS-TV 1980 - 1986
Skills
Corporate Communications, Media Relations, Content Management, Internal Communications, Social Media, Newsletters, Editing, Strategic Communications, Communications Planning, Web Content Management, Public Relations, Content Strategy, Video, Event Management, Digital Marketing, Broadcast, Publications, Press Releases, Leadership, Management, Strategic Planning
Education
University of the Incarnate Word 2002 — 2004
M.A.A., Administration/Communications
Syracuse University - S.I. Newhouse School of Public Communications 1979 — 1982
B.S., Broadcast Communications
Pearsall High School, Pearsall, Texas 1975 — 1979
USAA June 2015 - Present
USAA February 2014 - June 2015
USAA September 2006 - February 2014
USAA January 2005 - September 2006
USAA Federal Savings Bank October 2000 - January 2005
USAA April 1994 - October 2000
various companies July 1987 - June 1994
Joske's of Texas October 1986 - June 1987
KENS-TV 1980 - 1986
Skills
Corporate Communications, Media Relations, Content Management, Internal Communications, Social Media, Newsletters, Editing, Strategic Communications, Communications Planning, Web Content Management, Public Relations, Content Strategy, Video, Event Management, Digital Marketing, Broadcast, Publications, Press Releases, Leadership, Management, Strategic Planning
Education
University of the Incarnate Word 2002 — 2004
M.A.A., Administration/Communications
Syracuse University - S.I. Newhouse School of Public Communications 1979 — 1982
B.S., Broadcast Communications
Pearsall High School, Pearsall, Texas 1975 — 1979
Paige Urban's USAA Federal Savings Bank Experience March 2004 - December 2006
Job Business Development Executive at SACU
Industry Financial Services
Experience
SACU San Antonio Federal Credit Union April 2015 - Present
SunTrust Bank March 2014 - April 2015
C&F Finance Company August 2013 - March 2014
Chase Auto Finance November 2007 - August 2013
JP Morgan Chase Bank January 2007 - November 2007
USAA Federal Savings Bank March 2004 - December 2006
Enterprise Rent-A January 1990 - July 2002
Skills
Credit, Financial Risk, Banking, Cross Selling, Profit, Credit Analysis, Sales, Financial Analysis, Training, Loans, Risk Management, Operations Management, Analysis, Automotive, Business Planning, Commercial Lending, Consumer Lending, Credit Risk, Customer Retention, Customer Service, Finance, Insurance, Loan Origination, Management, Negotiation, New Business Development, Pricing, Relationship Management, Sales Management, Team Building, Underwriting, Financial Services, Sales Process, Business Development, Strategic Planning, Sales Operations, Leadership, Automobile
Education
The University of Texas at San Antonio 1986 — 1988
Bachelor of Business Administration, Management and Marketing
The University of Texas at San Antonio 1985 — 1988
Bachelor’s Degree, Management/Marketing
SACU San Antonio Federal Credit Union April 2015 - Present
SunTrust Bank March 2014 - April 2015
C&F Finance Company August 2013 - March 2014
Chase Auto Finance November 2007 - August 2013
JP Morgan Chase Bank January 2007 - November 2007
USAA Federal Savings Bank March 2004 - December 2006
Enterprise Rent-A January 1990 - July 2002
Skills
Credit, Financial Risk, Banking, Cross Selling, Profit, Credit Analysis, Sales, Financial Analysis, Training, Loans, Risk Management, Operations Management, Analysis, Automotive, Business Planning, Commercial Lending, Consumer Lending, Credit Risk, Customer Retention, Customer Service, Finance, Insurance, Loan Origination, Management, Negotiation, New Business Development, Pricing, Relationship Management, Sales Management, Team Building, Underwriting, Financial Services, Sales Process, Business Development, Strategic Planning, Sales Operations, Leadership, Automobile
Education
The University of Texas at San Antonio 1986 — 1988
Bachelor of Business Administration, Management and Marketing
The University of Texas at San Antonio 1985 — 1988
Bachelor’s Degree, Management/Marketing
Terri Dill's USAA Federal Savings Bank Experience 1990 - 1998
Job Owner at Diamond Lakes Concierge, LLC
Industry Hospitality
Experience
Diamond Lakes Concierge, LLC July 2009 - Present
HSBC Card Services December 2005 - August 2009
HSBC 2007 - 2009
Metris Companies 1998 - 2005
USAA Federal Savings Bank 1990 - 1998
Education
Arkansas State University 1971 — 1974
Diamond Lakes Concierge, LLC July 2009 - Present
HSBC Card Services December 2005 - August 2009
HSBC 2007 - 2009
Metris Companies 1998 - 2005
USAA Federal Savings Bank 1990 - 1998
Education
Arkansas State University 1971 — 1974
Cari Garcia's USAA Federal Savings Bank Experience September 2006 - Present
Job Independent Real Estate Professional
Industry Real Estate
Experience
USAA Federal Savings Bank September 2006 - Present
Keller Willaims Realty April 2006 - Present
Citibank Texas, N.A. January 2001 - September 2006
Education
San Antonio College 2008 — 2008
Biology/ Allied Health Science
USAA Federal Savings Bank September 2006 - Present
Keller Willaims Realty April 2006 - Present
Citibank Texas, N.A. January 2001 - September 2006
Education
San Antonio College 2008 — 2008
Biology/ Allied Health Science
Esther Wolber's USAA Federal Savings Bank Experience January 2009 - August 2009
Job Business/Systems Analyst
Industry Information Technology and Services
Experience
Xerox 2012 - 2013
Wells Fargo Home Mortgage July 2011 - October 2011
Texas Department of Aging and Disability Services October 2009 - July 2011
USAA Federal Savings Bank January 2009 - August 2009
US Health Group May 2007 - December 2007
American National Insurance May 2000 - March 2003
State Bar of Texas November 1988 - May 2000
Skills
Business Process, Visio, Software Documentation, Requirements Analysis, SDLC, Quality Assurance, SharePoint, Testing, Requirements Gathering, Project Management, Process Improvement, Access, Analysis, Software Development, Six Sigma, MS Project, Training, Scrum, Integration, Business Process..., Vendor Management, Business Analysis, PMO
Education
Texas Lutheran University
Xerox 2012 - 2013
Wells Fargo Home Mortgage July 2011 - October 2011
Texas Department of Aging and Disability Services October 2009 - July 2011
USAA Federal Savings Bank January 2009 - August 2009
US Health Group May 2007 - December 2007
American National Insurance May 2000 - March 2003
State Bar of Texas November 1988 - May 2000
Skills
Business Process, Visio, Software Documentation, Requirements Analysis, SDLC, Quality Assurance, SharePoint, Testing, Requirements Gathering, Project Management, Process Improvement, Access, Analysis, Software Development, Six Sigma, MS Project, Training, Scrum, Integration, Business Process..., Vendor Management, Business Analysis, PMO
Education
Texas Lutheran University
Russell Bednarz's USAA Federal Savings Bank Experience May 1995 - August 1998
Job Enterprise Data Center Manager at Bexar County
Industry Government Administration
Experience
Bexar County January 2015 - Present
Wells Fargo Home Mortgage December 2014 - December 2014
SWBC March 2004 - April 2014
USAA August 1998 - February 2004
USAA Federal Savings Bank May 1995 - August 1998
San Antonio Federal Credit Union September 1993 - May 1995
First City Bank - Texas August 1981 - September 1993
Skills
COBOL, DB2, JCL, Business Intelligence, SQL, Business Analysis, Disaster Recovery, Data Warehousing, Application Development, Programming, Integration, IT Management, SDLC, Insurance, Java, SQL Server, Software Development, Enterprise Architecture, Microsoft SQL Server, Database Design, IT Strategy, Visio, SharePoint, Data Modeling, Requirements Analysis, Systems Analysis, Databases, Vendor Management, Software Documentation, Business Process, Process Improvement, Management, Project Management, Leadership, Analysis, Enterprise Software, Business Process...
Education
San Antonio College 1981 — 2008
associates degree - In Progress, Computer Programming
Bexar County January 2015 - Present
Wells Fargo Home Mortgage December 2014 - December 2014
SWBC March 2004 - April 2014
USAA August 1998 - February 2004
USAA Federal Savings Bank May 1995 - August 1998
San Antonio Federal Credit Union September 1993 - May 1995
First City Bank - Texas August 1981 - September 1993
Skills
COBOL, DB2, JCL, Business Intelligence, SQL, Business Analysis, Disaster Recovery, Data Warehousing, Application Development, Programming, Integration, IT Management, SDLC, Insurance, Java, SQL Server, Software Development, Enterprise Architecture, Microsoft SQL Server, Database Design, IT Strategy, Visio, SharePoint, Data Modeling, Requirements Analysis, Systems Analysis, Databases, Vendor Management, Software Documentation, Business Process, Process Improvement, Management, Project Management, Leadership, Analysis, Enterprise Software, Business Process...
Education
San Antonio College 1981 — 2008
associates degree - In Progress, Computer Programming
Shelly James's USAA Federal Savings Bank Experience June 1999 - December 2004
Job Executive Assistant at Texas Biomedical Research Institute/Southwest National Primate Research Center
Industry Executive Office
Experience
Texas Biomedical Research Institute/Southwest National Primate Research Center February 2015 - Present
Texas Biomedical Research Institute June 2014 - February 2015
PMG International, Ltd. May 2012 - June 2014
PMG International, Ltd. January 2005 - May 2012
USAA Federal Savings Bank June 1999 - December 2004
HEB Federal Credit Union May 1998 - May 1999
Kings School Systems Federal Credit Union March 1994 - May 1996
Mineral King National Bank June 1991 - March 1994
Skills
Sales, Management, Banking, Call Centers, Invoicing, Spreadsheets, Telephone Skills, Accounting, Outlook, Customer Service, Microsoft Word, Administrative..., Microsoft Excel, Team Building, Leadership, Microsoft Office, Training
Education
West Hills College 1991 — 1992
Psychology, Basic Education
San Antonio College 1988 — 1990
Basic Education, Data Entry, Intro to Management, Microsoft Office
John Marshall HS
Texas Biomedical Research Institute/Southwest National Primate Research Center February 2015 - Present
Texas Biomedical Research Institute June 2014 - February 2015
PMG International, Ltd. May 2012 - June 2014
PMG International, Ltd. January 2005 - May 2012
USAA Federal Savings Bank June 1999 - December 2004
HEB Federal Credit Union May 1998 - May 1999
Kings School Systems Federal Credit Union March 1994 - May 1996
Mineral King National Bank June 1991 - March 1994
Skills
Sales, Management, Banking, Call Centers, Invoicing, Spreadsheets, Telephone Skills, Accounting, Outlook, Customer Service, Microsoft Word, Administrative..., Microsoft Excel, Team Building, Leadership, Microsoft Office, Training
Education
West Hills College 1991 — 1992
Psychology, Basic Education
San Antonio College 1988 — 1990
Basic Education, Data Entry, Intro to Management, Microsoft Office
John Marshall HS
Terri Moohan's USAA Federal Savings Bank Experience August 2010 - Present
Job mortgage processor @ USAA
Industry Financial Services
Experience
USAA Federal Savings Bank August 2010 - Present
Mortgage Investors 2009 - 2010
Bank of America February 2009 - November 2009
equilliance 2003 - 2007
American Residential Lending, Inc. August 2000 - May 2003
Education
Florida State University - College of Business 1981 — 1985
BS, Business Management
USAA Federal Savings Bank August 2010 - Present
Mortgage Investors 2009 - 2010
Bank of America February 2009 - November 2009
equilliance 2003 - 2007
American Residential Lending, Inc. August 2000 - May 2003
Education
Florida State University - College of Business 1981 — 1985
BS, Business Management
Wendy Murdock's USAA Federal Savings Bank Experience December 2013 - Present
Job Corporate Director. P&L and risk mgmt expertise, incl. in electronic payments and asset management.
Industry Financial Services
Experience
USAA Federal Savings Bank December 2013 - Present
Recall Holdings December 2013 - Present
MasterCard Worldwide May 2012 - March 2013
MasterCard Worldwide January 2009 - May 2012
Syniverse Technologies May 2009 - December 2011
Mastercard Worldwide February 2005 - January 2009
Putnam Lovell NBF February 2004 - February 2005
Citigroup Asset Management October 1998 - October 2002
Tullett & Tokyo Liberty 1996 - 2000
Salomon Smith Barney September 1997 - October 1998
Skills
Mobile Payments, E-payments, Product Management, Payments, Credit Cards, Mobile Commerce, Cards, Payment Gateways, Transaction Processing, Mobile Banking, Product Marketing, Analytics, Product Development, E-commerce, Strategic Partnerships
Education
The University of Western Ontario 1980 — 1982
Master of Business Administration (MBA), Finance and Marketing
McGill University 1968 — 1972
Bachelor of Arts (B.A.), French Canadian Studies
USAA Federal Savings Bank December 2013 - Present
Recall Holdings December 2013 - Present
MasterCard Worldwide May 2012 - March 2013
MasterCard Worldwide January 2009 - May 2012
Syniverse Technologies May 2009 - December 2011
Mastercard Worldwide February 2005 - January 2009
Putnam Lovell NBF February 2004 - February 2005
Citigroup Asset Management October 1998 - October 2002
Tullett & Tokyo Liberty 1996 - 2000
Salomon Smith Barney September 1997 - October 1998
Skills
Mobile Payments, E-payments, Product Management, Payments, Credit Cards, Mobile Commerce, Cards, Payment Gateways, Transaction Processing, Mobile Banking, Product Marketing, Analytics, Product Development, E-commerce, Strategic Partnerships
Education
The University of Western Ontario 1980 — 1982
Master of Business Administration (MBA), Finance and Marketing
McGill University 1968 — 1972
Bachelor of Arts (B.A.), French Canadian Studies
Nicole Freiert's USAA Federal Savings Bank Experience July 2012 - Present
Job Consumer Fulfillment
Industry Banking
Experience
USAA Federal Savings Bank July 2012 - Present
Skills
Microsoft Excel, Microsoft Word, Event Planning, Banking, PowerPoint
Education
San Antonio College 2005 — 2008
USAA Federal Savings Bank July 2012 - Present
Skills
Microsoft Excel, Microsoft Word, Event Planning, Banking, PowerPoint
Education
San Antonio College 2005 — 2008
Sandra Hagen's USAA Federal Savings Bank Experience August 2010 - December 2010
Job Mortgage Loan Research Analyst at HSBC
Industry Banking
Experience
HSBC February 2012 - Present
Florida Default Law Group, P.L. March 2011 - October 2011
Florida Default Law March 2011 - October 2011
USAA Federal Savings Bank August 2010 - December 2010
Bank of America February 2009 - June 2010
Corrections Corporation of America February 2008 - February 2009
Corrections Corporation of America February 2008 - February 2009
Craftmen Builders, Inc September 1999 - March 2008
Skills
Payroll, Mortgage Lending, Management, Refinance, Title Insurance, Filing, Closings, Banking, Credit, Customer Service, Microsoft Office, Microsoft Word, Loans, Outlook, Data Entry, Mortgage Servicing, Real Estate, Consumer Lending, FHA, Loan Servicing, Access, Deposits, Risk Management, Insurance, Financial Analysis, Mortgage Banking, Analysis, Finance, Residential Mortgages
Education
College of DuPage 1983 — 1984
Tourism and Travel
James B. Conant High School 1972 — 1976
HS Diploma, Business Administration and Management, General
HSBC February 2012 - Present
Florida Default Law Group, P.L. March 2011 - October 2011
Florida Default Law March 2011 - October 2011
USAA Federal Savings Bank August 2010 - December 2010
Bank of America February 2009 - June 2010
Corrections Corporation of America February 2008 - February 2009
Corrections Corporation of America February 2008 - February 2009
Craftmen Builders, Inc September 1999 - March 2008
Skills
Payroll, Mortgage Lending, Management, Refinance, Title Insurance, Filing, Closings, Banking, Credit, Customer Service, Microsoft Office, Microsoft Word, Loans, Outlook, Data Entry, Mortgage Servicing, Real Estate, Consumer Lending, FHA, Loan Servicing, Access, Deposits, Risk Management, Insurance, Financial Analysis, Mortgage Banking, Analysis, Finance, Residential Mortgages
Education
College of DuPage 1983 — 1984
Tourism and Travel
James B. Conant High School 1972 — 1976
HS Diploma, Business Administration and Management, General
Jacqueline von Mosch, MBA's USAA Federal Savings Bank Experience April 2004 - May 2005
Job
Industry Banking
Experience
USAA January 2011 - Present
USAA June 2005 - December 2010
USAA Federal Savings Bank April 2004 - May 2005
USAA Federal Savings Bank April 2002 - March 2004
USAA Federal Savings Bank January 2001 - March 2002
USAA Federal Savings Bank August 1999 - December 2000
Jefferson State Bank February 1999 - August 1999
Camino Real Bank, N.A. October 1997 - February 1999
San Antonio Federal Credit Union September 1994 - October 1997
Naval Air Federal Credit Union June 1992 - August 1994
Skills
Financial Analysis, Process Improvement, Forecasting, Financial Modeling, Accounting, Microsoft Excel, Financial Reporting, Banking, Strategic Planning, Analysis, Business Analysis, Customer Service, Budgets, Management, Credit, Data Analysis, Account Reconciliation, Loans, General Ledger, Financial Services
Education
Concordia University-Austin 2011 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations
Concordia University-Austin 2004 — 2010
Bachelor of Arts (BA), Business Administration and Management, General, Cum Laude
Concordia University Texas 2004 — 2009
Associate of Arts, Business
USAA January 2011 - Present
USAA June 2005 - December 2010
USAA Federal Savings Bank April 2004 - May 2005
USAA Federal Savings Bank April 2002 - March 2004
USAA Federal Savings Bank January 2001 - March 2002
USAA Federal Savings Bank August 1999 - December 2000
Jefferson State Bank February 1999 - August 1999
Camino Real Bank, N.A. October 1997 - February 1999
San Antonio Federal Credit Union September 1994 - October 1997
Naval Air Federal Credit Union June 1992 - August 1994
Skills
Financial Analysis, Process Improvement, Forecasting, Financial Modeling, Accounting, Microsoft Excel, Financial Reporting, Banking, Strategic Planning, Analysis, Business Analysis, Customer Service, Budgets, Management, Credit, Data Analysis, Account Reconciliation, Loans, General Ledger, Financial Services
Education
Concordia University-Austin 2011 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations
Concordia University-Austin 2004 — 2010
Bachelor of Arts (BA), Business Administration and Management, General, Cum Laude
Concordia University Texas 2004 — 2009
Associate of Arts, Business
Enrique Lerma's USAA Federal Savings Bank Experience 2002 - 2007
Job Vendor Management Analyst II at J.P.Morgan Chase Collection Litigation/Card Services
Industry Financial Services
Experience
JPMorgan Chase July 2012 - Present
SWBC April 2010 - July 2012
Farm Bureau Bank July 2007 - April 2010
USAA Federal Savings Bank 2002 - 2007
Skills
Mortgage Servicing, Credit, Risk Management, Loans, Banking, Financial Analysis, Strategic Planning
Education
North SA Chamber Leadership Lab Class of 2011 2011 — 2012
Texas A&M San Antonio 2009 — 2010
Master Business Administration, Business Administration and Management, General
The University of Texas at San Antonio 2002 — 2007
Bachelors Business Administration, Finance
JPMorgan Chase July 2012 - Present
SWBC April 2010 - July 2012
Farm Bureau Bank July 2007 - April 2010
USAA Federal Savings Bank 2002 - 2007
Skills
Mortgage Servicing, Credit, Risk Management, Loans, Banking, Financial Analysis, Strategic Planning
Education
North SA Chamber Leadership Lab Class of 2011 2011 — 2012
Texas A&M San Antonio 2009 — 2010
Master Business Administration, Business Administration and Management, General
The University of Texas at San Antonio 2002 — 2007
Bachelors Business Administration, Finance
Desiree Bustos's USAA Federal Savings Bank Experience July 2007 - Present
Job Consumer Lending Processor at USAA Federal Savings Bank
Industry Banking
Experience
USAA Federal Savings Bank July 2007 - Present
Skills
Loans, Credit, Banking, Financial Analysis, Loan Origination, Credit Analysis, Refinance, Finance, Consumer Lending, Accounting
Education
The University of Texas at San Antonio 2001 — 2007
Bachelor of Business Administration (BBA), Accounting
University of Phoenix
Master of Business Administration (M.B.A.)
USAA Federal Savings Bank July 2007 - Present
Skills
Loans, Credit, Banking, Financial Analysis, Loan Origination, Credit Analysis, Refinance, Finance, Consumer Lending, Accounting
Education
The University of Texas at San Antonio 2001 — 2007
Bachelor of Business Administration (BBA), Accounting
University of Phoenix
Master of Business Administration (M.B.A.)
Lisa Maulden's USAA Federal Savings Bank Experience April 2007 - October 2013
Job Financial Foundations Manager New Member Sales
Industry Financial Services
Experience
USAA October 2013 - Present
USAA Federal Savings Bank April 2007 - October 2013
Bank of America June 1993 - April 2007
Skills
Management, Customer Service, Project Management, Call Centers, Banking, Process Improvement, Insurance, Sales, Coaching, Credit, Finance, Team Building, Leadership, Customer Satisfaction, Program Management
Education
Walden University 2009 — 2012
BS Interdisciplinary Studies, Business Mgmt / Communication
Glendale Community College
General Studies
USAA October 2013 - Present
USAA Federal Savings Bank April 2007 - October 2013
Bank of America June 1993 - April 2007
Skills
Management, Customer Service, Project Management, Call Centers, Banking, Process Improvement, Insurance, Sales, Coaching, Credit, Finance, Team Building, Leadership, Customer Satisfaction, Program Management
Education
Walden University 2009 — 2012
BS Interdisciplinary Studies, Business Mgmt / Communication
Glendale Community College
General Studies
Caleb Sharbono's USAA Federal Savings Bank Experience 2009 - 2010
Job Lead (Dir) Marketing Manager, Corporate Strategy at USAA
Industry Financial Services
Experience
USAA July 2014 - Present
USAA May 2013 - June 2014
USAA Investment Management Company September 2010 - May 2013
USAA Federal Savings Bank 2009 - 2010
US Navy May 2008 - July 2009
US Navy September 2006 - May 2008
US Navy June 2004 - September 2006
Skills
Connecting the Dots, Ability to Prioritize, Strategic Thinking, Marketing Strategy, Cross-functional Team..., Customer Segmentation..., Product Management, Business Performance..., Military, Navy, Operational Planning, Process Improvement, Financial Services, Team Player, Program Management, Risk Management, Analytics, Strategy, Team Leadership, Analysis, Operations Management, Management
Education
United States Naval Academy 2000 — 2004
Bachelor's of Science, English
USAA July 2014 - Present
USAA May 2013 - June 2014
USAA Investment Management Company September 2010 - May 2013
USAA Federal Savings Bank 2009 - 2010
US Navy May 2008 - July 2009
US Navy September 2006 - May 2008
US Navy June 2004 - September 2006
Skills
Connecting the Dots, Ability to Prioritize, Strategic Thinking, Marketing Strategy, Cross-functional Team..., Customer Segmentation..., Product Management, Business Performance..., Military, Navy, Operational Planning, Process Improvement, Financial Services, Team Player, Program Management, Risk Management, Analytics, Strategy, Team Leadership, Analysis, Operations Management, Management
Education
United States Naval Academy 2000 — 2004
Bachelor's of Science, English
Andrea Bess's USAA Federal Savings Bank Experience August 2001 - June 2003
Job Ricoh Billing Manager
Industry Business Supplies and Equipment
Experience
Ricoh Americas Corporation July 2010 - Present
Western Southern Life Insurance December 2009 - July 2010
LTD July 2009 - October 2009
Target Distribution Center July 2006 - December 2008
USAA November 2005 - July 2006
EBO E-Commerce Support, USAA June 2003 - November 2005
USAA Federal Savings Bank August 2001 - June 2003
ADT Security Services September 1999 - January 2001
Skills
Recruiting, Customer Service, Human Resources, Leadership, Management, Payroll, Accounts Receivable, Employee Training, Finance, Sales, Banking, Coaching, Team Building, Team Leadership, Strategic Planning, Project Management, Process Improvement, Analysis, Training, Operations Management, Business Analysis
Education
Our Lady of the Lake University 2004 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.3
McPherson College 1994 — 1998
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
Ricoh Americas Corporation July 2010 - Present
Western Southern Life Insurance December 2009 - July 2010
LTD July 2009 - October 2009
Target Distribution Center July 2006 - December 2008
USAA November 2005 - July 2006
EBO E-Commerce Support, USAA June 2003 - November 2005
USAA Federal Savings Bank August 2001 - June 2003
ADT Security Services September 1999 - January 2001
Skills
Recruiting, Customer Service, Human Resources, Leadership, Management, Payroll, Accounts Receivable, Employee Training, Finance, Sales, Banking, Coaching, Team Building, Team Leadership, Strategic Planning, Project Management, Process Improvement, Analysis, Training, Operations Management, Business Analysis
Education
Our Lady of the Lake University 2004 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.3
McPherson College 1994 — 1998
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
Denise Curran's USAA Federal Savings Bank Experience July 2004 - December 2007
Job Teacher & Counselor at Curran Academy
Industry Primary/Secondary Education
Experience
Jamberry Nails July 2014 - Present
Summerfield Homeowners Association April 2014 - Present
Curran Academy July 2013 - Present
USAA February 2012 - June 2013
USAA November 2009 - February 2012
USAA December 2007 - October 2009
USAA Federal Savings Bank July 2004 - December 2007
Department of Veterans Affairs September 2000 - September 2003
TCF National Bank October 1996 - August 2000
TCF Bank 1992 - 1995
Skills
Mortgage Lending, Loans, Mortgage Banking, Banking, Credit, Consumer Lending, Credit Analysis, Residential Mortgages, Real Estate, Home Equity Loans, Relocation, Loss Mitigation, Residential Homes, Real Estate Transactions, Call Center, Relationship Management, Portfolio Management, Loan Origination, Credit Cards, Financial Risk, Real Estate Financing, Cross Selling, Negotiation, Customer Service, Coaching, Credit Risk, VA loans, Training, Call Centers, Process Improvement, Retail Banking, Risk Management, Selling, Underwriting, Financial Services, Business Development, Finance, Mortgage Underwriting, Refinance, Team Building, Business Process..., Sales, Operational Risk..., Coaching, Emotional Intelligence, New Business Development, Blended Learning, Pedagogy, Curriculum Design, Leadership
Education
Saint Leo University 2006 — 2008
BBA, Business Management
Saint Leo University
MBA, Human Resources
Jamberry Nails July 2014 - Present
Summerfield Homeowners Association April 2014 - Present
Curran Academy July 2013 - Present
USAA February 2012 - June 2013
USAA November 2009 - February 2012
USAA December 2007 - October 2009
USAA Federal Savings Bank July 2004 - December 2007
Department of Veterans Affairs September 2000 - September 2003
TCF National Bank October 1996 - August 2000
TCF Bank 1992 - 1995
Skills
Mortgage Lending, Loans, Mortgage Banking, Banking, Credit, Consumer Lending, Credit Analysis, Residential Mortgages, Real Estate, Home Equity Loans, Relocation, Loss Mitigation, Residential Homes, Real Estate Transactions, Call Center, Relationship Management, Portfolio Management, Loan Origination, Credit Cards, Financial Risk, Real Estate Financing, Cross Selling, Negotiation, Customer Service, Coaching, Credit Risk, VA loans, Training, Call Centers, Process Improvement, Retail Banking, Risk Management, Selling, Underwriting, Financial Services, Business Development, Finance, Mortgage Underwriting, Refinance, Team Building, Business Process..., Sales, Operational Risk..., Coaching, Emotional Intelligence, New Business Development, Blended Learning, Pedagogy, Curriculum Design, Leadership
Education
Saint Leo University 2006 — 2008
BBA, Business Management
Saint Leo University
MBA, Human Resources
Sandy Lengel's USAA Federal Savings Bank Experience 1993 - 1998
Job Manager Clinical Applications at Methodist Healthcare System
Industry Information Technology and Services
Experience
Methodist Healthcare System October 2009 - Present
Capital Group April 2006 - June 2009
USAA 1982 - 2005
USAA Federal Savings Bank 1993 - 1998
Education
St. Mary's University
MBA, Finance
University of Kentucky
BS, Mathematics
Methodist Healthcare System October 2009 - Present
Capital Group April 2006 - June 2009
USAA 1982 - 2005
USAA Federal Savings Bank 1993 - 1998
Education
St. Mary's University
MBA, Finance
University of Kentucky
BS, Mathematics
Hervey Hunter's USAA Federal Savings Bank Experience October 2013 - Present
Job at USAA Federal Savings Bank
Industry Wholesale
Experience
USAA FEDERAL SAVINGS BANK October 2013 - Present
USAA Federal Savings Bank February 2011 - Present
USAA Federal Savings Bank September 2010 - February 2011
JC III & Associates January 2010 - September 2010
New York Life Insurance Company 2007 - 2009
Fremont Investment & Loan October 2001 - May 2007
Fremont Investment & Loan February 1999 - September 2001
NCS & Emergent Mortgage Corp October 1996 - January 1999
Fleet Finance Inc 1988 - 1996
Fleet Finance & Mortgage Inc. December 1987 - 1996
Skills
Mortgage Lending, Credit, Underwriting, Mortgage Banking, Loans, Insurance, Banking, Sales, Finance, Account Management, Cold Calling, Risk Management, Negotiation, Real Estate, Credit Analysis, Customer Service, Sales Management, Financial Analysis, Forecasting, Loan Origination, Loss Mitigation
Education
Marquette University 1996 — 1996
Post Graduate Clases, Finance & Business Law
Instituto (University) Manuel Bonilla 1976 — 1978
CPA, Business
USAA FEDERAL SAVINGS BANK October 2013 - Present
USAA Federal Savings Bank February 2011 - Present
USAA Federal Savings Bank September 2010 - February 2011
JC III & Associates January 2010 - September 2010
New York Life Insurance Company 2007 - 2009
Fremont Investment & Loan October 2001 - May 2007
Fremont Investment & Loan February 1999 - September 2001
NCS & Emergent Mortgage Corp October 1996 - January 1999
Fleet Finance Inc 1988 - 1996
Fleet Finance & Mortgage Inc. December 1987 - 1996
Skills
Mortgage Lending, Credit, Underwriting, Mortgage Banking, Loans, Insurance, Banking, Sales, Finance, Account Management, Cold Calling, Risk Management, Negotiation, Real Estate, Credit Analysis, Customer Service, Sales Management, Financial Analysis, Forecasting, Loan Origination, Loss Mitigation
Education
Marquette University 1996 — 1996
Post Graduate Clases, Finance & Business Law
Instituto (University) Manuel Bonilla 1976 — 1978
CPA, Business
Jacqueline Sykes's USAA Federal Savings Bank Experience August 2005 - June 2009
Job sales associate at Nordstrom/student
Industry Financial Services
Experience
Nordstrom Accounting AssociateKelly Services/CeridianSeptember 2009 - November 2011
USAA Federal Savings Bank August 2005 - June 2009
USAA Federal Savings Bankl September 1999 - August 2005
Skills
debit card disputes, initial fraud..., customer service, Dispute Resolution, Research Information, Loss Prevention..., Referrals, net query, SharePoint, 10 Key Touch, Fidelity, Acorde, Microsoft Office, schedule viewer, Data Analysis, msr messaging, Outlook, Data Entry, contract compliance, EAP, payment validation, Peer Mentoring, loan payment processing, Credit Card Transaction..., wire transfers, official checks, internal and external..., listens attentively, verbal and written..., handling of escalated..., Invoice Processing, Highly detail oriented, High Level Of Accuracy, Driven By Results, Account Reconciliation, Bank Reconciliation
Education
The Art Institute of Washington-Northern Virginia 2012 — 2016
Bachelors in the fine arts, Fashion Retail Management
Kelly Business Institute
Dilloma, Administrative Assistant
Nordstrom Accounting AssociateKelly Services/CeridianSeptember 2009 - November 2011
USAA Federal Savings Bank August 2005 - June 2009
USAA Federal Savings Bankl September 1999 - August 2005
Skills
debit card disputes, initial fraud..., customer service, Dispute Resolution, Research Information, Loss Prevention..., Referrals, net query, SharePoint, 10 Key Touch, Fidelity, Acorde, Microsoft Office, schedule viewer, Data Analysis, msr messaging, Outlook, Data Entry, contract compliance, EAP, payment validation, Peer Mentoring, loan payment processing, Credit Card Transaction..., wire transfers, official checks, internal and external..., listens attentively, verbal and written..., handling of escalated..., Invoice Processing, Highly detail oriented, High Level Of Accuracy, Driven By Results, Account Reconciliation, Bank Reconciliation
Education
The Art Institute of Washington-Northern Virginia 2012 — 2016
Bachelors in the fine arts, Fashion Retail Management
Kelly Business Institute
Dilloma, Administrative Assistant
Timothy Kaples's USAA Federal Savings Bank Experience January 2012 - Present
Job Mortgage Professional
Industry Facilities Services
Experience
USAA Federal Savings Bank January 2012 - Present
JP Morgan Chase 2008 - 2009
JP Morgan Chase 2008 - 2009
Washington Mutual 2004 - 2009
JP Morgan Chase 1998 - 2009
Education
San Antonio College
Mortgage Banking
USAA Federal Savings Bank January 2012 - Present
JP Morgan Chase 2008 - 2009
JP Morgan Chase 2008 - 2009
Washington Mutual 2004 - 2009
JP Morgan Chase 1998 - 2009
Education
San Antonio College
Mortgage Banking
Fang He's USAA Federal Savings Bank Experience January 2015 - Present
Job Quantitative Risk Analyst, Ph.D., ERP
Industry Financial Services
Experience
USAA Federal Savings Bank January 2015 - Present
Scottrade Financial Services July 2014 - January 2015
Peabody Energy October 2010 - June 2014
Peabody Energy January 2010 - October 2010
Duke Energy Corporation June 2008 - October 2008
Skills
Financial Modeling, Valuation, VBA, Financial Analysis, Risk Management, Bloomberg, Derivatives, Risk Analysis, Trading, Commodities, Energy, Risk Assessment, Quantitative Analysis, Matlab, SQL, Statistics, Commodity, Commodity Markets, Market Risk, Quantitative Analytics, Investment Banking
Education
Southern Illinois University, Carbondale
Doctor of Philosophy (Ph.D.), MIS, Finance
Washington University in St. Louis - Olin Business School
Master's Degree, Accounting
USAA Federal Savings Bank January 2015 - Present
Scottrade Financial Services July 2014 - January 2015
Peabody Energy October 2010 - June 2014
Peabody Energy January 2010 - October 2010
Duke Energy Corporation June 2008 - October 2008
Skills
Financial Modeling, Valuation, VBA, Financial Analysis, Risk Management, Bloomberg, Derivatives, Risk Analysis, Trading, Commodities, Energy, Risk Assessment, Quantitative Analysis, Matlab, SQL, Statistics, Commodity, Commodity Markets, Market Risk, Quantitative Analytics, Investment Banking
Education
Southern Illinois University, Carbondale
Doctor of Philosophy (Ph.D.), MIS, Finance
Washington University in St. Louis - Olin Business School
Master's Degree, Accounting
Victor Mondino's USAA Federal Savings Bank Experience December 2005 - February 2006
Job Senior Accountant at Arizona Public Service (APS)
Industry Utilities
Experience
Arizona Public Service (APS) October 2012 - Present
Arizona Public Service (APS) August 2010 - October 2012
Arizona Public Service (APS) November 2008 - August 2010
Noble Appraisals February 2006 - November 2008
USAA Federal Savings Bank December 2005 - February 2006
U.S. Air Force September 1995 - June 2003
Skills
Accounting, Corporate Finance, Project Management, Budgets, Accounts Payable, General Ledger, AMI, Journal Entries, Financial Analysis, Auditing, Payroll, PeopleSoft, Training
Education
Ottawa University-Phoenix 2007 — 2009
Master of Business Administration (MBA), Accounting and Finance
Ottawa University 2003 — 2005
Bachelor's degree, Economics, Finance and Business
Arizona Public Service (APS) October 2012 - Present
Arizona Public Service (APS) August 2010 - October 2012
Arizona Public Service (APS) November 2008 - August 2010
Noble Appraisals February 2006 - November 2008
USAA Federal Savings Bank December 2005 - February 2006
U.S. Air Force September 1995 - June 2003
Skills
Accounting, Corporate Finance, Project Management, Budgets, Accounts Payable, General Ledger, AMI, Journal Entries, Financial Analysis, Auditing, Payroll, PeopleSoft, Training
Education
Ottawa University-Phoenix 2007 — 2009
Master of Business Administration (MBA), Accounting and Finance
Ottawa University 2003 — 2005
Bachelor's degree, Economics, Finance and Business
Dennis Kirkpatrick's USAA Federal Savings Bank Experience March 2012 - April 2015
Job Retired
Industry Banking
Experience
Home April 2015 - Present
USAA Federal Savings Bank March 2012 - April 2015
JP Morgan Chase 2010 - March 2012
LPS 2000 - 2003
Skills
Mortgage Lending, Banking, Mortgage Banking, Underwriting, Credit, Loan Origination, Asset Management, Loans, Mortgage Servicing, Risk Management, Portfolio Management, Vendor Management, Consumer Lending, Loss Mitigation, Credit Risk, Financial Services, Residential Mortgages, Executive Management
Education
Iowa State University - College of Business
Home April 2015 - Present
USAA Federal Savings Bank March 2012 - April 2015
JP Morgan Chase 2010 - March 2012
LPS 2000 - 2003
Skills
Mortgage Lending, Banking, Mortgage Banking, Underwriting, Credit, Loan Origination, Asset Management, Loans, Mortgage Servicing, Risk Management, Portfolio Management, Vendor Management, Consumer Lending, Loss Mitigation, Credit Risk, Financial Services, Residential Mortgages, Executive Management
Education
Iowa State University - College of Business
Julie Tynmann's USAA Federal Savings Bank Experience July 2007 - February 2010
Job Bank Supplier Governance at USAA
Industry Financial Services
Experience
USAA July 2013 - Present
USAA February 2010 - Present
USAA Federal Savings Bank July 2007 - February 2010
USAA Federal Savings Bank January 2003 - May 2007
Skills
Mortgage Lending, Process Improvement, Banking, Business Analysis, Business Process..., Internal Audit, Supply Chain, Governance, Analysis
Education
University of Texas at San Antonio 1999 — 2003
BBA, Accounting
Texas A&M University 1994 — 1997
USAA July 2013 - Present
USAA February 2010 - Present
USAA Federal Savings Bank July 2007 - February 2010
USAA Federal Savings Bank January 2003 - May 2007
Skills
Mortgage Lending, Process Improvement, Banking, Business Analysis, Business Process..., Internal Audit, Supply Chain, Governance, Analysis
Education
University of Texas at San Antonio 1999 — 2003
BBA, Accounting
Texas A&M University 1994 — 1997
Tom J Lewis's USAA Federal Savings Bank Experience February 2007 - February 2014
Job Owner, Print Source (Marlin & San Antonio)
Industry Printing
Experience
Print Source 2004 - Present
USAA Federal Savings Bank February 2007 - February 2014
Skills
Banking, Credit, Risk Management, Mortgage Lending, Loans, Underwriting, Investments, Wealth Management, Insurance, Financial Analysis, Portfolio Management, Strategic Financial..., Series 7, Retirement Planning, Mutual Funds, Financial Planning
Education
Baylor University 1969 — 1974
BBA, Finance & Accounting
Print Source 2004 - Present
USAA Federal Savings Bank February 2007 - February 2014
Skills
Banking, Credit, Risk Management, Mortgage Lending, Loans, Underwriting, Investments, Wealth Management, Insurance, Financial Analysis, Portfolio Management, Strategic Financial..., Series 7, Retirement Planning, Mutual Funds, Financial Planning
Education
Baylor University 1969 — 1974
BBA, Finance & Accounting
Wendy Trhlin's USAA Federal Savings Bank Experience February 2012 - Present
Job Mortgage Loan Closer at USAA Federal Savings Bank
Industry Financial Services
Experience
USAA Federal Savings Bank February 2012 - Present
PNC Mortgage 1991 - 2009
Education
Lake Erie College
USAA Federal Savings Bank February 2012 - Present
PNC Mortgage 1991 - 2009
Education
Lake Erie College
Kristen Fleischman's USAA Federal Savings Bank Experience July 2013 - August 2013
Job Thompson & Knight LLP
Industry Law Practice
Experience
Thompson & Knight LLP September 2014 - September 2015
USAA Federal Savings Bank July 2013 - August 2013
Thompson & Knight LLP May 2013 - June 2013
Cantilo and Bennett LLP January 2013 - April 2013
Social Security Administration, Office of Disability Adjudication and Review June 2012 - August 2012
Caesar's Entertainment June 2010 - December 2010
Education
The University of Texas School of Law 2011 — 2014
Juris Doctor, GPA: 3.03
Bucerius Law School 2013 — 2014
International and Comparative Business Law
University of Nevada, Las Vegas 2007 — 2011
Bachelor of Science in Business Administration, Finance
Universitat d'Alacant 2009 — 2009
Spanish
Thompson & Knight LLP September 2014 - September 2015
USAA Federal Savings Bank July 2013 - August 2013
Thompson & Knight LLP May 2013 - June 2013
Cantilo and Bennett LLP January 2013 - April 2013
Social Security Administration, Office of Disability Adjudication and Review June 2012 - August 2012
Caesar's Entertainment June 2010 - December 2010
Education
The University of Texas School of Law 2011 — 2014
Juris Doctor, GPA: 3.03
Bucerius Law School 2013 — 2014
International and Comparative Business Law
University of Nevada, Las Vegas 2007 — 2011
Bachelor of Science in Business Administration, Finance
Universitat d'Alacant 2009 — 2009
Spanish
Jeanna Quintanilla's USAA Federal Savings Bank Experience July 1997 - September 2001
Job Billing Manager at The Nunley Firm
Industry Law Practice
Experience
The Nunley Firm January 2006 - Present
USAA Federal Savings Bank July 1997 - September 2001
Ryland Homes 1995 - 1997
Skills
Mortgage Lending, Residential Mortgages, Billing, Invoicing, Accounts Payable, Office Management, Customer Service, Budgets, Microsoft Excel, Microsoft Word, Legal Writing, Public Speaking, Litigation
Education
San Antonio College 1990 — 1994
Accounting, Business Mgmt., Business Writing, Business Technology
San Antonio Board of Realtors
The Nunley Firm January 2006 - Present
USAA Federal Savings Bank July 1997 - September 2001
Ryland Homes 1995 - 1997
Skills
Mortgage Lending, Residential Mortgages, Billing, Invoicing, Accounts Payable, Office Management, Customer Service, Budgets, Microsoft Excel, Microsoft Word, Legal Writing, Public Speaking, Litigation
Education
San Antonio College 1990 — 1994
Accounting, Business Mgmt., Business Writing, Business Technology
San Antonio Board of Realtors
Dawn Petrillo's USAA Federal Savings Bank Experience April 2005 - March 2006
Job Customer Service Representative/Retail/Call Center
Industry Consumer Services
Experience
PSCU Forward June 2012 - Present
Take Charge America, Inc. 2006 - 2012
USAA Federal Savings Bank April 2005 - March 2006
Discover Financial Services March 1999 - April 2005
The Home Depot April 1998 - October 1998
Foxworth-Galbraith Lumber Company April 1995 - March 1998
Education
Rio Salado College 2006 — 2006
None, Finance, General, A
PSCU Forward June 2012 - Present
Take Charge America, Inc. 2006 - 2012
USAA Federal Savings Bank April 2005 - March 2006
Discover Financial Services March 1999 - April 2005
The Home Depot April 1998 - October 1998
Foxworth-Galbraith Lumber Company April 1995 - March 1998
Education
Rio Salado College 2006 — 2006
None, Finance, General, A
Ed Braswell's USAA Federal Savings Bank Experience April 1985 - August 2000
Job Strategic Facilitator
Industry Nonprofit Organization Management
Experience
The University of Texas at San Antonio January 2006 - December 2008
UTSA Alumni Association October 2000 - December 2005
USAA Federal Savings Bank April 1985 - August 2000
Skills
Strategic Planning, Meeting facilitation, Professional..., Workshop Facilitation, Project Management, Leadership, Proposal Writing, Public Speaking
Education
The University of Texas at San Antonio 1973 — 1977
Master of Business Administration (MBA), Business/Commerce, General
Florida State University 1967 — 1968
Master of Science (MS), Mathematics
University of Alabama 1963 — 1967
Bachelor of Science (BS), Mathematics
The University of Texas at San Antonio January 2006 - December 2008
UTSA Alumni Association October 2000 - December 2005
USAA Federal Savings Bank April 1985 - August 2000
Skills
Strategic Planning, Meeting facilitation, Professional..., Workshop Facilitation, Project Management, Leadership, Proposal Writing, Public Speaking
Education
The University of Texas at San Antonio 1973 — 1977
Master of Business Administration (MBA), Business/Commerce, General
Florida State University 1967 — 1968
Master of Science (MS), Mathematics
University of Alabama 1963 — 1967
Bachelor of Science (BS), Mathematics
Jennifer Moyes's USAA Federal Savings Bank Experience October 2014 - September 2015
Job External Agency Coordinator at USAA
Industry Financial Services
Experience
USAA September 2015 - Present
USAA February 2014 - Present
USAA November 2012 - Present
USAA Federal Savings Bank October 2014 - September 2015
Labat Environmental, Inc. January 2005 - October 2012
Texas A&M University August 2010 - May 2012
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, SharePoint, Dreamweaver, photography, Copy Editing, Adobe Acrobat, Technical Writing, Photoshop, Residential Mortgages, web design, graphic design, HTML, Public Speaking, Audit, Quality Assurance, Training Guides, WebEx, Employee Training, VA Mortgages, Conventional Mortgages, Mortgage Lending, Project Management, Social Media
Education
Texas A&M University 2010 — 2012
Bachelor of Arts, International Politics & Diplomacy
Osaka University 2011 — 2011
None Awarded, Study Abroad, Sophomore
San Antonio College 2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
USAA September 2015 - Present
USAA February 2014 - Present
USAA November 2012 - Present
USAA Federal Savings Bank October 2014 - September 2015
Labat Environmental, Inc. January 2005 - October 2012
Texas A&M University August 2010 - May 2012
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, SharePoint, Dreamweaver, photography, Copy Editing, Adobe Acrobat, Technical Writing, Photoshop, Residential Mortgages, web design, graphic design, HTML, Public Speaking, Audit, Quality Assurance, Training Guides, WebEx, Employee Training, VA Mortgages, Conventional Mortgages, Mortgage Lending, Project Management, Social Media
Education
Texas A&M University 2010 — 2012
Bachelor of Arts, International Politics & Diplomacy
Osaka University 2011 — 2011
None Awarded, Study Abroad, Sophomore
San Antonio College 2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Randy Harr's USAA Federal Savings Bank Experience 2005 - 2007
Job Insurance Agent at Nationwide Insurance
Industry Insurance
Experience
Nationwide Insurance November 2008 - Present
USAA Federal Savings Bank 2005 - 2007
USAA 1999 - 2005
Skills
Property & Casualty..., Insurance, General Insurance, Underwriting, bank loans, Sales, Customer Service, Customer Oriented, Communication Skills
Education
San Antonio College 1990 — 1993
Concentration in Business, General Business
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Economics
Nationwide Insurance November 2008 - Present
USAA Federal Savings Bank 2005 - 2007
USAA 1999 - 2005
Skills
Property & Casualty..., Insurance, General Insurance, Underwriting, bank loans, Sales, Customer Service, Customer Oriented, Communication Skills
Education
San Antonio College 1990 — 1993
Concentration in Business, General Business
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Economics
Tate Derrick's USAA Federal Savings Bank Experience October 2012 - Present
Job Real Estate Closer I at USAA Federal Savings Bank
Industry Banking
Experience
USAA Federal Savings Bank October 2012 - Present
Education
Northwestern State University 1997 — 2000
Computer and Information Systems Security/Information Assurance
USAA Federal Savings Bank October 2012 - Present
Education
Northwestern State University 1997 — 2000
Computer and Information Systems Security/Information Assurance
Monica De La Cruz's USAA Federal Savings Bank Experience January 2006 - January 2007
Job Oil & Energy Professional
Industry Oil & Energy
Experience
Weatherford June 2011 - February 2015
Actively Seeking Employment June 2011 - February 2015
City of San Antonio June 2010 - June 2011
SWBC October 2007 - March 2010
USAA Federal Savings Bank January 2006 - January 2007
USAA Federal Savings Bank April 2000 - January 2006
Skills
Microsoft Office, Employee Relations, Recruiting, Customer Service, Management, Training, Microsoft Word, HR Policies, PowerPoint, Leadership, Bilingual Communications, PeopleSoft, People Management, People-oriented, Outlook, Background Checks, Drug Testing, Regulatory Compliance, Policies & Procedures...
Education
San Antonio College 2010 — 2011
Human Resource Generalist Certificate, Human Resources Development
University of Texas
Bachelor of Behavioral Science, Criminal Justice
Weatherford June 2011 - February 2015
Actively Seeking Employment June 2011 - February 2015
City of San Antonio June 2010 - June 2011
SWBC October 2007 - March 2010
USAA Federal Savings Bank January 2006 - January 2007
USAA Federal Savings Bank April 2000 - January 2006
Skills
Microsoft Office, Employee Relations, Recruiting, Customer Service, Management, Training, Microsoft Word, HR Policies, PowerPoint, Leadership, Bilingual Communications, PeopleSoft, People Management, People-oriented, Outlook, Background Checks, Drug Testing, Regulatory Compliance, Policies & Procedures...
Education
San Antonio College 2010 — 2011
Human Resource Generalist Certificate, Human Resources Development
University of Texas
Bachelor of Behavioral Science, Criminal Justice