USTravel Company
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USTravel Employees
Crystallyzed Photography 2011 - Present
USTravel March 2013 - June 2014
Explore Tours January 2000 - February 2013
Skills
Event Photography, Portrait Photography, Lifestyle Photography, Nature Photography, Graphic Design, Marketing, Social Media, Email Marketing, Web Design, Web Development, Web Content Creation, Web Analytics, Online Advertising, SEO, Web Content Management, Adobe Creative Suite, Photoshop, InDesign, PowerPoint, Concrete5, Operations Management, Managerial Skills, Staff Management, Creative Writing, Brochure Production
Education
University of Alaska Anchorage
Self-Employed November 2013 - Present
USTravel September 2012 - November 2013
Thomas, Head & Greisen, PC December 2009 - August 2012
Omni Hotels 2008 - 2009
Skills
Event Planning, Microsoft Office, Social Media, Social Networking, Marketing, Social Media Marketing, Marketing Communications, Email Marketing, Event Management, Hospitality, Public Relations, Advertising, Project Coordination, Content Development, Brand Development, Leadership, Online Media Management, Press Release..., Adobe Creative Suite, Proposal Production, Multi Tasking, Customer Service, Web Design
Education
Texas Christian University 2005 — 2009
Bachelor of Science, Communication Studies
Bowie High School 2001 — 2005
Esperanza International August 2012 - Present
Mobile Marketing Association September 2011 - Present
St. Benedict School 2008 - 2011
Metropolitan Travel 1994 - 2000
USTravel 1989 - 1994
Skills
Event Planning, Travel Management, Press Releases, Strategic Planning, Email Marketing, Fundraising, Nonprofits, Event Management, Online Marketing, Marketing Communications, Social Media Marketing, Online Advertising, Marketing Strategy, Strategic Communications, Public Relations, Digital Media, Strategic Partnerships, Digital Marketing, Marketing, Mobile Marketing, Strategy
Education
Seattle Central Community College
Private Company July 2009 - Present
USTravel November 2007 - Present
Piksik, LLC October 2011 - November 2012
Skills
Sales, Event Planning, Customer Service, Princess Commodore, Tourism, Microsoft Office, Marketing, Caribbean Travel, Romantic Getaways, Travel Planning, LAS, Apollo GDS, Sabre, Microsoft Excel, Pro Tour Vacation system, Operations Management, Organization, Web Design
Education
University of Alaska Anchorage 2007 — 2014
Still attending, Registered Nursing/Registered Nurse
HRG January 2015 - Present
RG Consulting 2010 - January 2015
RADIUS - the global travel company September 2011 - August 2013
Travizon June 2009 - July 2010
AirPlus International January 2008 - May 2009
BCD Travel 2005 - 2007
WorldTravel BTI 2000 - 2005
BTI Americas 1993 - 2000
USTravel 1984 - 1992
Skills
Business Development, Business Travel, Solution Selling, Account Management, Strategy, Strategic Partnerships, Sales Operations, Marketing, Marketing Strategy, Travel Management, Salesforce.com, B2B, New Business Development, Sabre, Contract Negotiation, Tourism, Management, Online Travel, Leadership, Sales Management, Travel Technology, Event Management, Program Management, Customer Service, Hospitality, Budgets, Revenue Analysis, Team Building, Negotiation, Hotels, Sales, Business Strategy, Strategic Planning, Business Planning, Selling, Airlines, Start-ups, Operations Management, E-commerce, CRM, Competitive Analysis, Marketing Communications, Pricing, Process Improvement, Outsourcing, Product Management, Trade Shows, Training, Team Leadership, Direct Sales
Education
Niagara University 1978 — 1982
BS, Marketing
NFHS 1974 — 1978
Ernst and Young October 2012 - May 2014
USTravel 2009 - 2014
USTravel 2009 - 2014
USTravel 2009 - 2014
Glamorgan University 2011 - 2012
Skills
Microsoft Office, Analysis, Teamwork, Team Leadership, Research, PowerPoint, Business Strategy, Entrepreneurship, English, Project Management, Leadership, Training, Team Management, Data Analysis, Project Planning, Event Management, Business Analysis, Management, Business Planning, Management Consulting, Change Management, Time Management
Education
The University of Glamorgan 2011 — 2012
MSc, Forensic Audit and Accounting
British-Romanian University 2007 — 2010
Bachelor of Science (BSc), Business Administration, 9.23
Carlile Transportation Systems, Inc. November 2014 - Present
NEA-Alaska February 2014 - Present
The Pebble Partnership November 2009 - Present
Special Olympics Worldwide June 2001 - Present
Duct Tape Ball December 1999 - February 2014
USTravel November 2008 - October 2009
Anchorage Convention & Visitors Bureau March 2002 - October 2008
Municipality of Anchorage, Mayor's Office May 2001 - April 2002
Special Olympics 1999 - 2001
ASICS 1990 - 1995
Skills
Issues Managment, Communication Strategies, Strategic Communications, Public Affairs, Governmental Affairs, Media Relations, Public Relations, Reputation Management, Crisis Communications, Social Media Strategist, Corporate Branding, Brand Architecture, Press Releases, E-communications, Publication Development, Social Media Marketing, Marketing Strategy, Event Planning, Advertising, Marketing, Nonprofits, Brand Development, Internal Communications, Leadership, Publications, Facebook, Strategy, Integrated Marketing, Newsletters, Copywriting, Spokesperson, Publicity, Communication Training, Digital Marketing, Content Development, Social Media Measurement, Program Management, Strategic Public..., Strategic..., Marketing Communications, Social Media, Event Management, Public Speaking, Corporate Communications, Strategic Planning
Education
Arizona State University 1981 — 1985
BA, Journalism
East
Workday September 2013 - Present
E*TRADE Financial November 2009 - August 2013
Garrison & Sisson October 2006 - December 2009
GTSI Corp 2003 - 2006
Titan Corporation 2001 - 2003
BTG 1997 - 2001
National Research Council 1995 - 1997
USTravel 1994 - 1995
ADP 1993 - 1994
Skills
HRIS, Oracle E-Business Suite, PeopleSoft, Oracle, Business Analysis, Business Process..., Human Resources, Process Improvement, Employee Benefits, Vendor Management, Recruiting, Requirements Gathering, Performance Management, SDLC, Personnel Management, Business Process, SaaS, IT Strategy, Project Management, Benefits Administration, Business Transformation, Business Process..., Change Management, ERP
Education
Le Moyne College 1989 — 1993
BS, Business Administration
Suddenlink Communications February 2014 - Present
Cox Communications, Inc. January 2001 - January 2014
Women in Cable Telecommunications 2006 - 2013
Cox Communications October 1993 - December 2000
USTravel September 1990 - September 1993
Dow Lohnes PLLC August 1987 - August 1990
Skills
Strategic Partnerships, Digital Media, Strategic Planning, Strategy, Business Development, Marketing Strategy, Television, Account Management, Online Advertising, Social Media, Product Management, Digital Marketing, Social Media Marketing, Sales, Public Relations, Integrated Marketing, Licensing, Competitive Analysis, Marketing, Digital Strategy, New Media, Contract Negotiation, Broadcast, Advertising, Start-ups, Cross-functional Team..., Mobile Devices, Management, Negotiation, Mergers & Acquisitions, Leadership Development, Budgets, Intellectual Property, Content Strategy
Education
Duke University School of Law 1984 — 1987
Juris Doctor, Law
Duke University 1979 — 1983
Bachelor of Arts, Public Policy
IntelliQuick Delivery, Inc. May 2014 - Present
Florence Crittenton June 2010 - May 2014
Florence Crittenton 2008 - June 2010
DHL 2007 - 2008
Backyard Island Grills, LLC 2004 - 2007
Computer Roadster, LLC 2000 - 2004
World Travel Partners 1997 - 2000
OAG 1995 - 1997
EDS 1994 - 1995
USTravel 1991 - 1994
Skills
Budgets, Process Improvement, Projects, Networking, Visio, Project Management, Change Management, Management, Strategic Planning, Customer Service, Non-profits, Microsoft Office, A+ Certified..., Desktop Administration, Acronis True Image, Virtualization, vSphere, ESXi, Active Directory, Wireless Networking, Barracuda Spam Filter, Barracuda Web Filter, Deep Freeze, Group Policy, ESET, Microsoft Exchange, Watchguard, vCenter Server, Windows Server, Windows 7, Network Architecture, Network Administration, Spiceworks, Business Analysis, IT Management, WSUS, Coaching, IT Service Management, Training, Enterprise Software, Nonprofits, HP Proliant, Microsoft Servers, Project Planning, Exchange 2010/2007/2003, Microsoft SQL Server, Leadership, Team Building, Symantec Endpoint..., Terminal Services
Education
Polytechnic Institute of New York
University of Pennsylvania
Homer Chamber of Commerce & Visitor Center February 2015 - Present
Consultant - Marketing, Event Management, Performance Excellence March 2014 - Present
Alaska Adventure Cabins June 2000 - Present
USTravel August 1998 - March 2014
Visions Meeting & Event Management July 1998 - March 2014
SatoTravel May 1984 - July 1998
Eastern Airlines, Inc. November 1979 - May 1984
Skills
Event Planning, Marketing, Sales, Budgets, Business Travel, Meeting Planning, Tourism, Travel Management, Hospitality, Logistics, Marketing Communications, Account Management, Social Media Marketing, Social Media, Email Marketing, Sponsorship, Customer Service, Online Travel, Advertising, Event Management, Hotels, Trade Shows, Management, Marketing Strategy, Leadership, Hospitality Management
Education
Old Dominion University 1974 — 1978
BFA, Grapic Arts & Advertising Major, Business Management Minor
Franklin American Mortgage Company May 2013 - Present
Gallagher Benefit Services August 2006 - May 2013
Bayer CropScience 2000 - 2001
Carolinas Healthcare System 1995 - 1999
USTravel 1991 - 1995
The Temporary Resources Group 1988 - 1990
Skills
Employee Benefits, Healthcare, Group Insurance, Account Management, Human Resources, Benefits Administration, Health Savings Accounts, HRA, Employee Wellness, Term Life Insurance, Disability Benefits, Voluntary Employee..., Cafeteria Plans, Recruiting, Commercial Insurance, Sales, Open Enrollment
Education
University of Maryland College Park 1985 — 1988
Bachelor of Science, Human Resources
Brunel August 2013 - Present
Brunel March 2013 - August 2013
Kinross Gold Corporation March 2008 - March 2013
USTravel August 2007 - March 2008
International Exchange Program December 2004 - August 2006
Globo.com April 2001 - April 2003
Skills
Recruiting, Relocation, Employee Benefits, Benefits Administration, Employment Law, Employee Training, Employee Relations, Interview Preparation, Behavioral Interviewing, Interviewing Skills, Exit Interviews, Terminations, Travel Management, Travel Planning, Business Visas, HR Policies, Human Resources, Hospitality Management, Compensation & Benefit, Report Writing, JDE Enterprise One, Applicant Tracking..., Background Checks, Reference Checking, Pre-employment Testing, FMLA, Event Planning, College Recruiting, Graduate Recruitment, Recruitment Training, Brazilian Portuguese, English, Spanish
Education
Rice University 2013 — 2013
Human Resources Professional - PHR Course
UFF - Universidade Federal Fluminense 1999 — 2004
Bachelor, Business Administration
University of Wisconsin - Superior 2009 - Present
Riser Marketing 2007 - Present
AirPlus 2005 - 2006
Holiday Marketing, Inc. 1991 - 2004
USTravel 1990 - 1991
SatoTravel 1989 - 1990
Roth Graham 1987 - 1989
Northwest Airlines 1977 - 1987
Skills
Customer Service, CRM, Strategic Planning, Marketing, Higher Education, Budgets, Marketing Communications, Direct Marketing, Business Planning, Lead Generation, Loyalty Marketing, Pricing, Product Marketing, Travel Management, Program Management, Promotions, Advertising, Marketing Strategy, Forecasting, Sales, Public Speaking, Business Travel
Education
University of Oregon - Charles H. Lundquist College of Business 1975 — 1976
MBA, Marketing
University of Illinois at Urbana-Champaign - College of Business 1969 — 1973
BS, Economics
More Than Meetings, LLC January 2008 - Present
Bayer HealthCare Pharmaceuticals November 2001 - December 2007
Bayer HealthCare 2001 - 2007
Bayer 2001 - 2007
Bayer Pharmaceuticals 1990 - 2001
USTravel July 1982 - December 1990
Skills
Trade Shows, Meeting Planning, Pharmaceutical Industry, Product Launch, Corporate Events, Incentives, Event Management, Contract Negotiation
Education
Bay Path College 1979 — 1981
Associate of Science (A.S.), Travel Administration
AAA Oregon/Idaho August 2014 - Present
Kelly Services February 2014 - April 2014
Prometric June 2013 - February 2014
AAA Mid-Atlantic July 2011 - August 2012
AAA Mid-Atlantic April 2010 - July 2011
American Limousines February 2009 - September 2009
Liberty Travel April 2008 - November 2008
USTravel June 2007 - February 2008
United States Air Force April 2003 - December 2006
Skills
Social Media, Sales Process, Social Networking, Customer Relations, Outstanding Customer..., Sales Management, Customer Loyalty, Customer Insight, Social Media Marketing, Customer Service, Brand Loyalty, Call Centers, Creative Writing, Customer Satisfaction, Facebook, Management, Marketing Strategy, Training, Strategic Planning, Sales
Education
University of Maryland College Park 2001 — 2002
Journalism
Carver Center for Arts and Technology 1997 — 2001
PEMCO December 2007 - Present
Washington Mutual Bank (WaMu) August 1999 - November 2007
General Motors April 1997 - June 1999
Snelling January 1996 - April 1997
USTravel January 1995 - December 1995
MarkAir September 1993 - December 1994
America West Airlines December 1987 - September 1993
Wien Air Alaska July 1976 - December 1987
Skills
Outlook, Microsoft Excel, SharePoint, Customer Service, Budgets, Microsoft Office, PowerPoint, Insurance, Spreadsheets, Microsoft Word, Visio, Process Improvement, Software Documentation, Access, Administrative..., Teamwork, Sales, Outstanding..., Sales Management, Administrative...
Education
Seattle Pacific University 1974 — 1977
Pre-Med, Biology
Bethel Regional High School 1970 — 1974
H.S. Diploma, Class Salutatorian
Hewlett Packard Enterprise Services January 1987 - Present
EDS January 1987 - December 2008
AT&T Wireless 2002 - 2006
USTravel 1991 - 1994
Skills
Program Management, SDLC, Requirements Analysis, PMO, Software Project..., Business Analysis, Vendor Management, Project Portfolio..., Project Delivery, Project Management, Agile Methodologies, PMP, Integration, IT Strategy, Analysis, Enterprise Architecture, IT Management, Visio, ITIL, Business Intelligence, Agile Project Management, Requirements Gathering
Education
Bellevue College 1982 — 1984
Accounting and Finance
Newport High School 1980 — 1982
CR Bard March 2014 - Present
CR Bard May 2012 - Present
CR Bard November 2011 - May 2013
Emory University Hospital October 2010 - November 2011
Newton Medical Center June 2005 - January 2011
BCD Travel March 1999 - January 2003
WorldSpan September 1996 - February 1999
USTravel September 1992 - September 1996
Skills
Hospitals, Orthopedic, Radiology, FDA, ISO 13485, Design Control, CAPA, Medical Devices, GMP, Quality Assurance, Quality System, Regulatory Affairs, V, Validation, Product Launch, Cross-functional Team..., Capital Equipment, Product Development
Education
Georgia State University 2005 — 2008
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Eau Palm Beach Resort & Spa December 2014 - Present
Zimmerman Events August 2012 - December 2014
Renaissance Seattle Hotel July 2011 - August 2012
Cascadia Educational Conference March 2010 - June 2012
Sheraton Bellevue Hotel January 2009 - July 2010
USTravel November 2006 - November 2008
California Hospital Association August 2002 - November 2006
Skills
Event Management, Travel Management, Sales, Marketing, Contract Negotiation, Budgets, Meeting Planning, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Tourism, Marketing Communications, Event Planning, Catering, Leadership, Hotel Management, Banquets, Resorts, Front Office, Revenue Analysis, Trade Shows, Convention Services, Management, Sponsorship, Corporate Events, Incentives, Food & Beverage, Business Travel, Wedding Planning, Yield Management, Fundraising, Incentive Travel, Pre-opening, Time Management, Hotel Booking, Private Events, Leisure, Leisure Travel, Restaurants
Education
California State University-Sacramento 2001 — 2002
MS, Tourism and Hospitality Management
California State University-Sacramento 1997 — 2001
BS, Hospitality Management
The Governance Institute, a service of National Research Corporation May 2014 - Present
Omaha Steaks February 2008 - May 2014
Omaha Lancers Hockey Team September 2013 - March 2014
USTravel January 2012 - May 2012
Skills
Telemarketing, Customer Satisfaction, Account Management, Sales Operations, Retail, Cold Calling, Data Entry, New Business Development, Direct Sales, Market Research, B2B, Pricing, Merchandising, Business Development, Visual Merchandising, Outlook, Telephone Skills, Retail Sales, Event Planning, Marketing Strategy, Event Management, Social Media, Online Marketing, Advertising, Social Media Marketing, PowerPoint, Microsoft Word, Microsoft Excel, Marketing, Customer Service, Inventory Management, Sales Management, Sales, Teamwork, Time Management, Social Networking, Marketing Communications, Public Relations, Email Marketing, Microsoft Office, Leadership, Communication Skills
Education
University of Nebraska at Omaha 2007 — 2013
Bachelor of Science (BS), General Studies, major in Psychology, minors in Political Science and Geography
Platteview High School 2003 — 2007
High School Diploma, 2007
Keller Williams Signature October 2014 - Present
Keller Williams Memorial April 2012 - October 2014
Valencia Ventures, LLC April 2010 - April 2012
Avia International Travel March 2011 - November 2011
Grand Lakes Presbyterian Church May 2009 - April 2010
Carlson Wagonlit Travel August 1993 - January 2009
Cooper Cameron Corporation July 1990 - August 1993
USTravel November 1983 - June 1990
Skills
Customer Service, Excel, Word, PowerPoint, Outlook, Microsoft Publisher, Organization, Highly detail oriented, People-oriented, Microsoft Excel, Human Resources, Negotiation, Strategic Planning, Residential Homes, Real Estate, Budgets, Real Estate Transactions, Listings, Contract Negotiation, Sales, New Home Sales, Microsoft Word, Sellers, Team Building, First Time Home Buyers, Investment Properties
Education
South Texas Commercial College
Associate degree in business courses, All required courses to achieve Associate degree in business
Texas A&M University-Kingsville
Business
Taft High School 1962 — 1966
Graduated, College Cirriculum
BCD Travel January 2013 - Present
BCD Travel April 2008 - December 2012
BCD Travel 2005 - 2008
WorldTravel BTI 1998 - 2005
BTI Americas 1995 - 1997
USTravel 1993 - 1995
Skills
Account Management, Business Travel, Travel Management, Travel Technology, Online Travel, Tourism, Revenue Analysis, Hotels, Contract Negotiation, Leisure Travel, Airlines, Sales Management, Hospitality, New Business Development, Salesforce.com, Leisure, Strategic Partnerships, Negotiation, B2B, Incentives, CRM, Management, Leadership, Sales, Business Development, Pricing, Sabre, Strategic Planning, Team Building, Customer Satisfaction, Customer Service, Amadeus, Apollo, Budgets, Business Management..., Business Planning, Car Rental, Change Management, Corporate Events, Customer Retention, Cruises, E-commerce, Event Management, Galileo, GDS, Hospitality Industry, Hospitality Management, Incentive Travel, International Sales, Marketing Operations
Education
University of Pennsylvania - The Wharton School 2012 — 2015
GBTA - Global Leadership Program, General Studies
Penn State University 1987 — 1992
Business Administration and Management, General
USTravel September 2012 - May 2014
PenAir June 2009 - August 2012
Era Aviation January 2004 - March 2006
Skills
Travel Management, Sabre, Online Travel, Customer Service, Microsoft Office, Hotels, Tour Operators, Car Rental, Airline Reservations, Ticketing, Hotel Booking, Training, Travel Technology, Troubleshooting
Education
Career Academy 2003 — 2004
Alliance of Automobile Manufacturers February 2012 - Present
FreedomWorks, Inc. November 1999 - March 2012
Citizens for a Sound Economy 2000 - 2004
The Personnel Office, Inc. 1997 - 2000
USTravel 1989 - 1994
Delon Hampton & Asscociates September 1987 - July 1989
The Celotex Corporation June 1985 - September 1987
Skills
Management, Process Improvement, Recruiting, Organizational..., Human Resources, Mergers & Acquisitions, Strategy, Operations Management, Politics, Project Planning, Strategic Planning, Nonprofits, Employee Relations, Mergers, Fundraising, Start-ups, Auditing, Grassroots Organizing, Public Policy, Leadership, Volunteer Management, Consulting, Non-profits, Budgets, Forecasting
Education
University of Cincinnati 1982 — 1985
BA, Personnel & Industrial Relations
Indiana University Bloomington 1980 — 1982
Biology
Amtrak June 2015 - August 2015
Silver Cloud Hotel ~ Seattle - Stadium July 2014 - June 2015
Edmonds Community College September 2013 - June 2014
Best Western International November 2011 - March 2012
Labor Ready June 2011 - November 2011
Walgreens May 2011 - June 2011
USTravel March 2008 - August 2009
Travizon / All Around Travel February 1999 - March 2008
Doug Fox Travel October 1994 - July 1996
US Navy January 1989 - April 1994
Skills
Customer Service, Training, Teamwork, Hospitality, Customer Satisfaction, Tourism, Time Management, Microsoft Excel, Invoicing, Quality Assurance, Hotels, Retail, Spreadsheets, Powerpoint Presentations, Sales, Telephone Skills, Sabre, Travel Management, Leisure Travel
Education
Edmonds Community College 2013 — 2014
Graduation Certificate, Hospitality and Tourism, 3.56
Doug Fox Travel Institute 1994 — 1994
Travel Agent Development Certification, Tourism and Travel Services Management, A
Lake Washington Technical College 1987 — 1988
Electonics Manufacturing Support Specialist, Electronics, A
Interlake High School, Bellevue, Washington 1980 — 1983
Diploma, General Studies
Alaska Native Tribal Health Consortium (ANTHC) September 2013 - Present
University of Alaska September 2008 - September 2013
University of Alaska Anchorage February 2005 - September 2008
USTravel September 1999 - February 2005
Skills
Graphic Design, Dreamweaver, Web Design, Photoshop, HTML, Flash, E-learning, CSS, Web Development, JavaScript, Illustrator, Adobe Creative Suite, MySQL, XML, InDesign, SQL, Instructional Design, Higher Education, Microsoft Office, PHP, Programming, SEO, Wordpress, ActionScript, Captivate, Articulate Studio, Lectora, ProForm, Salesforce Administrator, Pre-press Experience, Trade Show Graphics, Logo Design, Social Media Marketing, Audacity, Sony Vegas, Video Editing, Digital Photography, Digital Recording, SkillPort CMS, SkillStudio Course..., Camtasia, Sorenson Squeeze, E-Learning, User Interface Design, XHTML, User Experience, Online Advertising, WordPress, Photography, CMS
Education
University of Alaska Anchorage 2009 — 2010
University of North Texas 1992 — 1993
Undergraduate Career Development Office, University of Connecticut, School of Business August 2001 - Present
B and L Music 2000 - Present
American Express Business Travel 1995 - 2001
USTravel 1986 - 1995
Skills
Motivating Others, Finding Solutions, Peer Mediation, Project Management, Process Improvement, Solutions Marketing, Career Development, Program Management, Management, Project Planning, Training, Data Analysis, Customer Service, Music, Public Speaking, PowerPoint, Microsoft Excel, Job Search Strategies, Social Media
Education
Berry College 1976 — 1980
BA, Sociology & Music
Middlesex Community College 1974 — 1975
General
East Hampton High School 1971 — 1975
HS, General
Navitaire LLC - An Accenture Company September 2007 - Present
Carlson Wagonlit Travel March 1998 - August 2007
McCord Travel September 1995 - September 1998
Mutual Travel May 1994 - August 1995
USTravel May 1991 - May 1994
Skills
Business Analysis, Software Development, Product Management, Product Development, SQL, Requirements Analysis, Call Center, XML, SQL Server, Access, Airlines, Agile, Agile Methodologies, Requirements Gathering, Project Management, Analysis, Training, Business Process, Software Project..., Team Leadership, Quality Assurance, Process Improvement, SDLC, Microsoft SQL Server, E-commerce, Visio, Call Centers, Business Process..., Agile Project Management, Management, Business Intelligence, Leadership, Vendor Management, Testing, Integration, Business Requirements, Program Management, IT Strategy, Enterprise Architecture, User Acceptance Testing, Project Portfolio..., Project Delivery, PMO, Solution Architecture
Education
Antioch University Seattle 2013 — 2014
Bachelor of Arts (B.A.), Sustainable Business Development
University of Saint Thomas 1999 — 2001
none, Computer Science
DeVry University 1996 — 1997
none, Computer Science
University of California, Santa Cruz 1974 — 1975
no degree, Double Major in Anthopology and English
Travel and Transport January 2011 - Present
USTravel March 2008 - November 2010
Travizon, Inc June 2003 - February 2008
Windermere Real Estate Northwest February 2002 - May 2003
Nordstrom.com January 1999 - January 2002
Xerox 1999 - 1999
Business Travel International January 1992 - January 1997
Northwest Airlines, Inc January 1988 - November 1992
Skills
Travel Management, Management, CRM, Strategic Planning, Leadership, Sales, Customer Service, Process Improvement, Account Management, Enterprise Software, Advertising, Operations Management, Team Building, Contract Negotiation, Customer Satisfaction, Sabre, Access, Business Process
Education
University of London 1998 — 1999
MA, Electronic Communication and Publishing
Michigan State University
BA, English/Journalism
CGI Consulting onsite at AT&T 2011 - Present
CGI Consulting onsite at Russell Investment Group January 2009 - December 2011
CGI Consulting onsite at AT&T 2005 - 2009
Adecco Technical onsite at AT&T 2002 - 2004
Acentris Communications 1995 - 2002
USTravel 1987 - 1995
Skills
Project Management, PMP, Agile Methodologies, Scrum, Waterfall, SDLC, Project Portfolio..., Program Management, Software Documentation, Requirements Analysis, Management, Vendor Management, Visio, BMC Remedy, SharePoint, Software Development
Education
Agile
Scrum Master
Bellevue College
Project Management Certificate
Ambassador/ePlatinum Travel May 2006 - Present
Metropolitan Travel/Expedia 1999 - 2005
USTravel 1987 - 1999
Hub Tour and Travel 1980 - 1986
Education
North Bend High School 1971 — 1975
Everett Community College
AAS, Pre-Nursing/Biology
Portland State University
History
University of Alaska Anchorage
History and Psychology
Amerimark 2004 - 2008
American Express 1996 - 2004
American Express Travel 1996 - 2001
Traveline 1993 - 2001
USTravel 1988 - 1993
Bank One Travel 1988 - 1993
Carlson Travel 1975 - 1987
Education
Cuyahoga Community College 2007 — 2011
Visit Anchorage November 2014 - Present
Visit Anchorage October 2008 - November 2014
USTravel September 2001 - October 2008
Explore Tours September 2001 - October 2008
LivePostcard March 2000 - August 2001
Eklutna Historical Park May 1996 - March 2000
Skills
Marketing Communications, Advertising, Event Management, Tourism, Event Planning, Marketing, Online Advertising, Trade Shows, Marketing Strategy, Media Relations, Direct Marketing, Press Releases, Digital Marketing, Public Relations, Social Media Marketing, Corporate Communications, Social Media, Online Marketing, Newsletters, Email Marketing, Facebook, Website Development, Web Marketing, Destination Marketing, Strategic Communications, Integrated Marketing
Education
University of Alaska Fairbanks 1992 — 1996
BBA, Travel Industry Management
Corporate Travel Management US November 2014 - Present
USTravel October 2014 - Present
USTravel April 2013 - June 2014
USTravel 2004 - February 2013
USTravel 1985 - February 2013
Doug Fox Travel 1984 - 2009
Skills
Tourism, Business Travel, Travel Management, Hospitality, Leisure Travel, Account Management, Online Travel, Contract Negotiation, Marketing Strategy, Customer Service
Education
Portland State University 1974 — 1975
BA, Sociology
University of Oregon 1970 — 1972
BA, Sociology, Psychology
Murray Levine Graphic Design May 2001 - Present
Smyles Frozen Yogurt May 2012 - December 2014
Smyles Chocolate Factory June 2005 - June 2008
Amersham Pharmacia Biotech May 1998 - April 2001
Enten & Associates July 1994 - January 1997
USTravel 1991 - 1994
Skills
Copywriting, Management, Marketing Communications, Newsletters, Marketing, Marketing Strategy, Advertising, Customer Service, Brochures, Social Media, Marketing Management
Education
Humber College 1981 — 1984
Public Relations
Harbor Consulting Engineers, Inc. August 2013 - Present
New York Legal Assistance Group August 2012 - May 2013
Integrated Domestic Violence Court with Honorable Patricia Henry January 2012 - April 2012
The Children's Law Center June 2011 - December 2011
Harbor Consulting Engineers, Inc January 2010 - August 2010
USTravel February 2008 - January 2010
Coaster Theatre June 2006 - December 2007
Harbor Engineering Company May 2002 - June 2006
Skills
Legal Research, Westlaw, Trials, Editing, Nonprofits, Fundraising, Legal Writing, Courts
Education
New York Law School 2010 — 2013
JD, Law
Cornish College of the Arts 1998 — 2002
Bachelor of Fine Arts, Acting
Diamond Offshore Drilling, Inc November 2008 - Present
Carlson Wagonlit Travel January 1999 - November 2008
USTravel 1988 - 1999
Skills
Business Travel, Procurement, Ticketing, Travel Management, Contract Negotiation, Tourism, Negotiation, Customer Service, Account Management, Sabre, Contract Management
Education
Louisiana State University 1979 — 1983
BS, General Studies
Grape Expectations November 2012 - Present
USTravel March 2010 - June 2012
US Travel March 2010 - June 2012
Encore Media Group September 2007 - March 2010
LBV Wines September 2005 - August 2007
K and L Distributors January 1999 - January 2002
Skills
Sales, Marketing, Social Media, Sales Management, Customer Service, Tourism, Account Management, Microsoft Office, Advertising, Event Management, Marketing Communications, Event Planning, Trade Shows, New Business Development, Retail, Marketing Strategy, Training, Business Development, Management, Pricing, Sales Operations, Public Relations, Strategic Planning, Sales Process, Contract Negotiation, Social Media Marketing, Email Marketing, B2B, Social Networking, Hospitality, Wine, Marketing Management, Brand Management, Budgets, Online Advertising, Cold Calling, Brand Development, Wine Tasting, Alcoholic Beverages, Lead Generation, Online Marketing, Beer, Market Planning, Relationship Marketing, Sales Presentations, Direct Sales, Restaurants, Salesforce.com, Beverage Industry, Merchandising
Education
Seattle University 1993 — 1995
Bachelor of Arts, History
The Master's School 1987 — 1989
High School Diploma
HealthPartners February 1993 - March 2006
USTravel August 1990 - December 1992
Skills
MS Office Suite, Project Coordination, Typing
Education
Oregon State University 1983 — 1988
Bachelor of Arts, Psychology/Religious Studies
Corporate Travel Management US July 2014 - Present
USTravel March 2008 - July 2014
Inlet Worldwide Oil, Inc. dba Jiffy Lube Alaska July 2002 - June 2008
Skills
Windows 7, Group Policy, Cisco IOS, Wireless Networking, Windows Server, Customer Service, VMware, Microsoft Office, Cisco Firewall Security, ShoreTel, MDaemon, Microsoft SQL Server, Linux Server, Microsoft Exchange, Office 365, VMware vSphere, DNS Management, Active Directory, Concrete5, SharePoint, MySQL, IP Networking, HTML, Powershell, Symantec Endpoint...
Education
University of Alaska Anchorage 2008 — 2009
Cisco Certified Network Associate, Computer Networking
USTravel June 2009 - Present
Skills
Information Technology, ShoreTel, SQL, MDaemon, Windows, Windows 7, Windows 7 Migration, Windows XP Pro, Microsoft Excel, Microsoft Word, Visual Studios 2010, Troubleshooting, Microsoft Exchange, XP, CSS, Active Directory, Windows XP, MySQL, IIS, Group Policy
Education
ITT Technical Institute-Seattle 2003 — 2006
bs, Computer Science
Self-employed May 2002 - Present
exactis.com January 2000 - September 2002
UStravel February 1988 - June 1995
Education
Pikes Peak Community College 2008 — 2008
South Lakes High Schooll 1986 — 1990