Valor Global Services
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Valor Global Services Employees
OnTrac IT 2014 - Present
Valor Global Services 2011 - 2014
Hospira 2010 - 2011
Data Doctors Computer Services 2004 - 2010
Zimmer Orthopedics 2004 - 2005
Zimmer Orthopedics 1997 - 2004
Skills
Active Directory, Integration, Windows Server, Servers, Troubleshooting, Project Management, VoIP, Microsoft Exchange, Hardware, Cloud Computing, Management, Cisco Technologies, Disaster Recovery, VMware, Security, Networking, Leadership, Process Improvement, Change Management, Supply Chain Management, Procurement, Technology Integration, Application Integration, Contract Management, Vendor Management, Contract Negotiation, Volume Licensing, VPN, WAN
Education
Northern Arizona University, College of Business Administration
Bachelor of Science, Business Administration
Arizona Department of Economic Security April 2015 - Present
Arizona Department of Child Safety (DCS) February 2015 - April 2015
Valor Global Services February 2007 - February 2015
Arizona Friends of Foster Care Foundation 2014 - 2014
Mayo Hotel Management February 2007 - September 2011
Skills
Networking, Windows, Cloud Computing, OS X, Troubleshooting, System Administration, CSS, Business Development, Virtualization, Leadership, HTML, Project Management, Management, VMware, Microsoft SQL Server, Event Planning, Event Management, Marketing, Social Media Marketing, Public Speaking, Child Advocacy, Child Development, Business Strategy, Change Management, Finance, Financial Analysis, Government, Nonprofits, Personnel Management, Strategic Planning
Education
Northern Arizona University
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Northern Arizona University
Bachelor of Arts (B.A.), Political Science and Government
Hot Salsa Interactive April 2015 - Present
Bryan University January 2015 - Present
Valor Global Services April 2013 - January 2015
360Vantage August 2012 - April 2013
Cox Business July 2008 - July 2012
E-Work Summit January 2011 - December 2011
Cox Business June 2008 - June 2010
MikeMcCoy.com March 2005 - May 2008
Global Crossing 1999 - 2005
Skills
Sales Management, Call Center, New Business Development, Operations Management, Online Marketing, Managed Services, Direct Sales, Strategic Partnerships, Telecommunications, Cloud Computing, Sales, Management, Business Management, Salesforce.com, Sales Process..., Sales Process..., CRM, SaaS, Product Development, Advertising, Citrix, Channel Management, Contract Negotiations, Force.com, Lead Generation, Contact Centers, Call Centers, Leadership, Contract Negotiation, Networking, Marketing, Sales Process, Business Intelligence, Vendor Management, Account Management, Enterprise Software, Virtualization, Professional Services, Business Process, Customer Retention, Solution Selling, Cold Calling, Sales Operations, Strategy, Product Management, Channel Partners
Education
Citrix
CCSP, Citrix Certified Sales Professional
Miller-Heiman 2009 — 2009
Strategic Sellling, Strategic Sales
Cox University
Facilitative Leadership, Management
Cox University
OZ Principal, Management
Hill and Associates
Network Engineering, Network Design
University of San Francisco 1992 — 1994
MA, Sports Management
New Mexico State University 1982 — 1986
BA, Journalism
Magellan Health April 2015 - Present
Apriva November 2014 - April 2015
Valor Global Services August 2013 - October 2014
360 Cloud Solutions January 2013 - August 2013
SCF Arizona October 2008 - November 2012
SHPS May 2007 - October 2008
iNation, LLC September 2004 - May 2007
Vistacare Inc. 2000 - 2004
PCS Health Systems, Caremark June 1996 - April 2000
Skills
Project Management, Business Analysis, Process Improvement, SDLC, Program Management, Vendor Management, Team Leadership, Software Development, E-commerce, Agile Methodologies, IT Management, Integration, Web Development, ITIL, Strategy, Product Development, PMP, Cross-functional Team..., Enterprise Architecture, Business Strategy, Strategic Planning, SharePoint, Change Management, Business Process..., Business Intelligence, Data Center, CRM, Cloud Computing, Customer Acquisition, Leadership
Education
Thunderbird School of Global Management 2010 — 2011
Executive MBA
University of Arizona 1991 — 1996
City of Tempe July 2014 - Present
Travel Fun With Cyndie February 2014 - August 2015
Arizona BioIndustry Association (AZBio) June 2014 - June 2015
Valor Global Services February 2014 - May 2014
Resolution Resource Group LLC March 2009 - February 2014
AT&T March 2012 - October 2012
XO Communications March 2010 - August 2010
tw telecom February 2008 - March 2010
Telesphere (Vonage) March 2007 - November 2007
Electric Lightwave (Integra) June 2006 - October 2006
Skills
Telecommunications, Wireless, Strategic Partnerships, Solution Selling, Sales, VoIP, Customer Service, Sales Process, Cloud Computing, Direct Sales, New Business Development, M2M, Lead Generation, Quotas, Negotiation, CRM, MPLS, Small Business, SaaS, Hardware, Product Management, Channel Partners, Contract Negotiation, Colocations, Brand Development, Brand Management, Consultants, Disaster Recovery, Internet, Social Media, Vendor Management, Call Center Sales, Mobile Devices, Sales Order Processing, Professional Networking, Experienced Closer, Solution Solver, Managed Services, Management
Education
San Antonio College 1988 — 1992
Business Administration and Management, General
W.W. Samuell High School 1979 — 1982
High School, Business, Management, Marketing, and Related Support Services, General Studies
Valor Global Services June 2013 - Present
Uline January 2013 - May 2013
OfficeMax December 1995 - January 2013
Waste Management, Inc. June 1994 - December 1995
Skills
Salesforce.com, Sales Management, Selling, Sales Operations, Lead Generation, Key Account Management, Customer Satisfaction, Retail, Leadership, Team Building, Competitive Analysis, Business Development, Pricing, Forecasting, Inventory Management, CRM, Customer Service, Direct Marketing, Strategic Planning, Contract Negotiation, Management, P&L Management, Negotiation, P&L
Education
Iowa State University - College of Business 1989 — 1993
Bachelor of Business Administration, Marketing
Valor Global Services February 2014 - Present
Valor Global Services July 2013 - February 2014
Consulting June 2012 - July 2013
Cisco Systems May 2011 - May 2012
Logicalis February 2011 - May 2011
Network Infrastructure Corporation February 2011 - May 2011
Cisco Systems 2009 - November 2010
Telesphere Networks 2005 - May 2009
DHL 2003 - 2005
Avnet 1999 - 2003
Skills
VoIP, Project Management, WAN, Cisco Technologies, Executive Management, Data Center, OSPF, BGP, Switches, MPLS, Network Architecture, VPN, Telepresence, Telecommunications, Firewalls, Routers, Cloud Computing, Security, SDLC, Disaster Recovery, Enterprise Software, CCNP, Network Engineering, QoS, CCNA, Networking, Cisco Call Manager, EIGRP, Routing, Unified Communications
Education
University of Phoenix
Business Management
Valor Global Services July 2012 - July 2014
Pearson Digital Learning May 2010 - July 2012
eTelecare August 2006 - April 2009
Skills
Technical Support, Software Documentation, Troubleshooting, Active Directory, SharePoint, Windows 7, Windows Server, Computer Hardware, XP, System Administration, Web Applications, Windows, Servers, Technical Writing, DNS, Software Installation, Call Center, Visio, Process Improvement, Leadership, Training, Project Management, Content Management, Technical Documentation, A+ Certified, VMware, Data Center, Captivate, E-Learning, Instructor-led Training, Microsoft Office, DHCP, Disaster Recovery, Blackberry Enterprise..., Network Administration, Cisco Technologies, OS X, Operating Systems, Networking, SharePoint Designer, Training Delivery, Hands-on Training, Needs Analysis, SQL, HTML, Microsoft SQL Server, Problem Solving, Mentoring, Databases, Windows XP
Education
University of Phoenix 2004 — 2006
TransPac Aviation Academy July 2014 - July 2015
Valor Global Services October 2013 - April 2014
Valor Global Services September 2012 - October 2013
Valor Global Services January 2012 - September 2012
Capital Lumber November 2007 - July 2011
IT Consultant April 2000 - September 2007
Skills
Disaster Recovery, Active Directory, VMware, Microsoft Exchange, Data Center, Network Administration, Servers, DNS, System Administration, Windows Server, Process Improvement, ITIL, Operating Systems, Cloud Computing, Troubleshooting, Blackberry Enterprise..., Virtualization, Project Management, WAN, Computer Hardware, Server Architecture, Microsoft Office, VMware ESX, Hardware, TCP/IP, Office 365, Windows, Windows Server 2008, Exchange 2010, Remote Support, Wireless Networking, IPv6, Desktop Administration, Sonicwall, Cisco, Unix Administration, SSL VPN, BICSI standards, Network Integration, Avaya, MS Exchange, Supply Chain Management, ISO 20000, Problem Solving, Administration, Information Management, Management, Budgeting, Offshore Operations, Cisco Technologies
Education
Arizona State University 2011 — 2013
Systems Engineering
DeVry University 2000 — 2003
Bachelor of Science Degree, Bachelor of Science Degree in Network and Communications Management
Valor Global Services September 2013 - Present
AWI Staffing July 2013 - August 2013
Robert Half Technology January 2013 - April 2013
Devau Human Resources July 2012 - January 2013
support.com May 2010 - April 2012
Kelly Services March 2009 - January 2010
Emerge.MD November 2004 - December 2005
Education
Rio Salado College 2011 — 2012
Certificate, Programming
ITT Technical Institute-Tempe
Associates in Applied Science, Computer Networking Systems
Valor Global Services April 2014 - Present
Sunshine Computer Solutions August 2010 - February 2014
Skills
Spyware, Laptops, Printers, Antivirus, Computer Repair, Virus Removal, Software Installation, Remote Desktop, Computer Hardware, Norton Ghost, Help Desk Support, Computer Security, Workstations, Wireless Networking, Windows Vista, Hardware, Computer Maintenance, Malware Analysis, Windows XP Pro, Windows Server, Windows 7, Networking, Network Administration, Network Design, Server Administration, Windows XP, VPN, Desktop Computers, DHCP, Routers, Hardware Installation, Microsoft Exchange, DNS, Switches, Active Directory
Education
University of Phoenix 2009 — 2012
Bachelors Of Science, Network Security
Glendale Community College
AA, Criminal Justice
McDonald's Corporation May 2014 - Present
Valor Global Services May 2014 - Present
Arizona Mail Orders July 2007 - November 2010
Quick Mart December 2004 - December 2006
Skills
Food Service, Cashiering, Cash Register, Cash Handling Experience, Time Management, Food Safety, Food & Beverage, Food, Customer Service, Inventory Management
Education
Pima Community College 2002 — 2011
Associates, Digital Arts
Desert View High School 1998 — 2002
Diploma, Computer Science