Experience
Wheaton Franciscan Healthcare  2015 - Present
Wheaton Franciscan Healthcare  May 2015 - Present
Wheaton Franciscan Healthcare  January 2015 - May 2015
Alverno College  February 2012 - May 2015
Alverno College  January 2012 - May 2014
Van Ru Credit Corporation   April 2011 - 2012

Skills
Spanish, Cpr Certified, Customer Service, Customer Satisfaction, Microsoft Office, Credit, Debt Collection, Credit Cards, Portfolio Management, Compliance, Bilingual, CNA, Sales Support, Customer Focus, Negotiation, English, Microsoft Excel, Healthcare, PowerPoint, CPR Certified, Team Leadership, Critical Thinking, Hospitals, Patient Safety, Healthcare Management, Nursing

Education
Alverno College   2011 — 2015
Bachelor's Degree, Registered Nursing/Registered Nurse

Alverno College   2011 — 2015
Bachelor of Science of Nursing, Registered Nursing/Registered Nurse

Experience
Kohl's Department Stores  September 2012 - Present
PLS Financial Services  August 2009 - November 2012
Van Ru Credit Corporation   September 2007 - October 2009

Skills
Retail, Customer Service, Inventory Management, Store Management, Loss Prevention, Customer Satisfaction, Cashiering, Microsoft Office, Time Management

Education
Cardinal Stritch University   2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Cardinal Stritch University   2010 — 2012
Associate's Degree, Accounting and Business/Management, 3.6

Experience
Van Ru Credit Corporation   October 2013 - Present
Convergys  February 2008 - October 2013
KCKS Public Schools   August 2001 - July 2006
The University of Kansas Hospital  April 1993 - July 1997

Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Adobe Creative Suite, Adobe Acrobat, Bookkeeping, Customer Service, Coordination, Data Entry, 10 Key, Xerox Printers, Switchboard Operator, Windows 7, Windows, Microsoft Office Xp, Zip, Desktop Publishing, Help Desk Support, Outlook, Fax, Office Equipment, Administrative..., Lotus Notes, Office Administration, Filing, Clerical Skills, Microsoft Office 2007, PeopleSoft, Photocopier, Phone Skills, Travel Arrangements, Multi-line Phone, Administrative Work, Receptionist Duties, Calendars, Appointment Scheduling, Clerical Work, Medical Records, Internet Explorer, Accounts Receivable, Phone Etiquette, Accounts Payable, Teamwork, Telephone Skills, Supervisory Skills, System Administration, Copying, Management, Team Leadership, Administration

Education
Concorde Career -KCMO   1988 — 1988
Certification, Medical/Clinical Assistant, A

Emporia State University   1981 — 1982
Business Administration and Management, General, B

Experience
Barbizon USA  June 2013 - Present
Van Ru Credit Corporation   2012 - 2012
Central Florida Institute  May 2005 - April 2011

Skills
* Knowledge of..., Public Speaking, Staff Development, Management, Training, Admissions, Call Centers, Student Financial Aid, Leadership Development, Coaching, Security, Program Management, Campus, Educational Leadership, Resume Writing

Education
Ramapo College of New Jersey
Business Administration and Management, General

Bergen Community College
Business Administration and Management, General

Cranford Senior High School

Experience
Barbizon USA  June 2013 - Present
Van Ru Credit Corporation   September 2012 - December 2012
Central Florida Institute  May 2005 - April 2011
Harte-Hanks, Inc.   November 2004 - April 2005
Schaeffer's Restaurant   January 1999 - September 2003

Skills
I have knowledge of the..., Appointment Scheduling, Inbound Lead Generation, Call Centers, Admissions, Recruiting, CampusVue, Program Management, Training, Coaching, Adult Education, ABHES, FERPA, CAAHEP, Management, Hiring, Payroll, Process Scheduler, Staff Development, Collections, FDCPA, Predictive Dialers, Skip Tracing, Negotiation, Debt Management, Payments, Front Office, Accounts Receivable, letter of credit, Import Export, Microsoft Word, Customer Service, Accreditation, Microsoft Excel

Education
Ramapo College of New Jersey
Business Administration and Management, General

Bergen Community College, Paramus,NJ
Business Administration and Management, General

Robert Walsh Business School, Union, NJ
Court Reporting/Court Reporter

Cranford Senior High School, Cranford, NJ
Diopoma

Experience
PLS Financial Services  September 2011 - Present
Van Ru Credit Corporation   September 2007 - May 2009
Van Ru Credit Corporation   August 1999 - September 2007

Skills
Customer Service, Outlook, Microsoft Word, Data Entry, Administrative..., Administrative..., Finance, Operations Management, Team Leadership, Process Improvement, Sales

Education
Robert Morris College   1997 — 1999
Associate's degree CBS

Experience
Van Ru Credit Corporation   July 2015 - Present
Arrow Exterminators  November 2014 - April 2015
QB Contracting   April 2009 - April 2015
Securitas Security Services USA, Inc.   April 2010 - November 2014
Georgia Army National Guard  January 2011 - August 2014
Orkin Pest Control  July 2013 - February 2014

Skills
Customer Service, Sales, Customer Satisfaction, Problem Solving, Technical Analysis, Foreign Exchange, Currency

Education
Oakton Community College   2015 — 2017
Financial Services

Georgia Southern University   2007 — 2012
Kinesiology and Exercise Science

Experience
Webster Bank  September 2014 - Present
Infosys BPO  June 2013 - June 2014
Wells Fargo Home Mortgage  June 2010 - March 2013
Van Ru Credit Corporation   April 2004 - October 2010

Skills
Human Resources, Employee Benefits, Recruiting, Policy, Payroll, HRIS, Onboarding, Employee Engagement, Talent Acquisition, Deferred Compensation, Employee Relations, Benefits Administration

Education
DeVry University   2006 — 2010
Bachelor's Degree, Business Administration and Management, General, 2.8

DeVry University   2006 — 2010
Bachelor's Degree, Business Administration and Management, General, 2.8

Experience
Honda of America Mfg., Inc.   July 2014 - Present
Bisk Education  March 2012 - May 2014
Honda of America Mfg., Inc.   May 2010 - May 2011
Walgreens  May 2006 - May 2010
Tampa Bay Buccaneers  June 2002 - May 2006
Tampa Bay Rays  April 2003 - April 2006
Van Ru Credit Corporation   July 2001 - June 2002
Court TV  June 1997 - June 2001
Court TV  September 1994 - April 1995

Skills
Problem Solving, Team Building, Customer Service, Sales Growth, Customer Relations, Negotiation, Teamwork, Team Leadership, Mentoring, Planning, Budgeting, Time Management, Microsoft Office, Troubleshooting, Administration, Pro Forma Income..., Balance Sheets, Cash Flow Statements, Break-even Analysis, New Business Development, Analysis, Shipping, Cash Flow, Inventory Management, Word, Excel, Supervisory Skills, Public Speaking, Strategic Planning, Account Management, PowerPoint, Research, Open Enrollment, Enrollment Management, Online Enrollment, Academic Advising, Student Financial Aid, Six Sigma, DMAIC, Lean Management, Lean Operations, Sales Operations, Program Management, Human Resources, Lead Generation, Budgets, Cold Calling, Call Centers, Data Entry

Education
Northcentral University   2013 — 2017
Doctor of Business Management, Business Administration and Management, General

Strayer University   2011 — 2013
Master, Business Administration; Finance

Villanova University   2012 — 2012
Certificate, Six Sigma Green Belt

University of Phoenix   2006 — 2009
Master of Business Administration, Human Capital

University of Tampa   2003 — 2005
Bachelor of Arts (BA), Communication and Media Studies

University of Tampa - John H. Sykes College of Business   2003 — 2005
Bachelors of Art, Communications

Borough of Manhattan Community College   1994 — 1997
Associates, Mass Comminications

Experience
Enterprise Recovery Systems, Inc  December 2009 - June 2010
Van Ru Credit Corporation   May 2008 - March 2009

Skills
Microsoft Excel, Microsoft Word, QuickBooks, Personal Finance, Cosmetology, Customer Service, Organizational...

Education
Computer Systems Institute   2012 — 2013
Diploma, Accounting and Business/Management

Mario Tricoci University of Beauty Culture   2011 — 2012
Certification, Cosmetology/Cosmetologist, General

Experience
Bank of America  May 2015 - Present
Bank of America  July 2011 - May 2015
Bank of America  August 2008 - July 2011
Bank of America  January 2007 - August 2008
Platinum Select Services Inc   July 2006 - November 2006
Terri’s Consign and Design,   February 2006 - March 2006
Van Ru Credit Corporation,  March 2005 - January 2006
Terri’s Consign and Design,   September 2003 - March 2005

Skills
Collections, Short Sales, Customer Service, Sales Management, Sales, Interior Design, Call Center, Training, Negotiation, Leadership, Coaching, Microsoft Excel, Cold Calling, Closings, Call Centers, Loans, Mortgage Lending, Time Management, Banking, Selling, Mortgage Servicing, Outlook, Loan Servicing, Mortgage Banking, Loss Mitigation, Government Loans, Team Building, Sellers, Foreclosures, Buyers, Retail, Salesforce.com, Property, Residential Mortgages, Real Estate, Microsoft Office, Process Improvement, Credit, Loan Origination, Management, Refinance, FHA

Education
Art Institute of Phoenix   2001 — 2003

Scottsdale Community College

Experience
The Body of Christ Christian Ministries, INC   December 2014 - Present
System Thinkers LLC   May 2011 - Present
Van Ru Credit Corporation   June 2012 - October 2014
Client Services Incorporated  April 2009 - February 2011
Marty Cancila Dodge Chrysler Jeep   March 2007 - December 2008
Plaza Motors  April 2006 - March 2007
Xentel Inc  January 2006 - April 2006
Auto Centers Nissan   January 2005 - January 2006
Kirkwood Mitsubishi   February 1999 - January 2005

Skills
Mentoring, Team Management, Counseling, Coaching, Public Speaking, Management, Leadership Development, Program Management, Sales, Psychotherapy, Training, Customer Retention, Employee Training, Team Building, Recruiting, Human Resources, Social Media, Strategic Planning, Public Relations, Customer Service, PowerPoint, Process Improvement, Sales Management, Customer Satisfaction, Organizational..., Leadership, Business Development, Call Centers, Employee Relations, Interviews, Operations Management, Outlook, Performance Management, Staff Development, Team Leadership

Education
MidAmerica Nazarene University   2012 — 2013
Bachelor of Arts (B.A.), Organizational Leadership

Johnson County Community College   2011 — 2012
General studies, Business/Human Relations

Harris Stowe University   1993 — 1994
Business/Corporate Communications

Roosevelt High School   1986 — 1990
High School Diploma, International Studies

Experience
JPMorgan Chase  August 2014 - Present
JP Morgan Chase  August 2011 - Present
TNL   2013 - 2013
Van Ru Credit Corporation   March 2003 - August 2011
Moes South West Grill   March 2003 - July 2007

Skills
Debt Collection, Restaurant Management, Call Center, Customer Service, Credit, Customer Satisfaction, Sales, Microsoft Excel, Loss Mitigation, Data Entry, Inventory Management, Time Management, Finance, Outlook, Microsoft Office, Microsoft Word, Team Building, Leadership, Credit Cards, Forecasting, Budgets, Training, Income Statement, Call Centers, Access, Payroll, Accounts Receivable, Banking, Human Resources, CRM, Coaching, Accounting, Invoicing, Skip Tracing, Financial Services, Customer Retention, Telephone Skills, Hiring, Recruiting, Teamwork, Management, Employee Relations, Team Leadership, Operations Management, Loans, Payments, Retail, Supervisory Skills, Employee Training, Policy

Education
Rasmussen College-Florida   2007 — 2011
BS, Business administration/ Human resources

St.Petersburg High School   1998 — 2002
High School Diploma, Required

Kaplan University
Master of Business Administration (MBA), Finance and Financial Management Services

Experience
Nielsen Company  May 2015 - Present
Nowak Enterprises   2011 - Present
Bank of America  January 2012 - October 2012
Bank of America  2012 - March 2012
GMAC Mortgage  2003 - 2010
Creditors Interchange  2005 - 2005
LDG Financial   2004 - 2005
Van Ru Credit Corporation   January 2000 - January 2003
Buddy's Home Furnishings  1998 - 1999

Skills
Loss Mitigation, Underwriting, Default, Special Servicing, Mortgage Servicing, Loans, Credit, Mortgage Lending, Loan Servicing, Portfolio Management, Loan Origination, Mortgage Banking, FHA, HAMP, Loan Modifications, Credit Analysis, Mortgage Underwriting, Foreclosures, REO, Due Diligence, Financial Services, Refinance, Residential Mortgages, VA loans, Bankruptcy, Financial Risk, FHA financing, Asset Management, Analysis, Risk Management, Finance, FNMA, Short Sales, Credit Risk, Real Estate Financing, LPS, Consumer Lending, USDA, Commercial Mortgages, Investors, Investment Properties, Commercial Lending, Real Estate Economics, Banking, FHLMC, Appraisals, Real Estate, HUD, Investments, Title Insurance

Education
St. Petersburg College   2012 — 2015
A.S., Network and System Administration/Administrator

Dixie Hollins Senior High   1994 — 1998

Experience
Wells Fargo Home Mortgage  October 2010 - Present
VanRu Credit Corp   June 2005 - December 2009
Van Ru Credit Corporation   June 2005 - December 2009
SilverSpring Apartment   September 2005 - November 2009
Silver Spring Apartments   September 2004 - October 2009
The Cottage Club   August 2002 - June 2004

Education
De Vry University   2006 — 2010
Bachelors, Human Resource Management

DeVry University
BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION; HUMAN RESOURCE MANAGEMENT

Experience
MultiFamily Management Inc  December 2009 - October 2011
Lockheed Martin  August 2008 - February 2010
Van Ru Credit Corporation   February 2007 - May 2008
Sprint  2002 - 2004

Skills
Troubleshooting, Technical Support, Software Installation, Security, Software Documentation, Hardware, Microsoft Office, Customer Service, Training, Management, Information Technology, Networking, Leadership, Team Building, Active Directory, Computer Hardware, Operating Systems, Storage

Education
Westwood College-River Oaks   1999 — 2002
Associate's Degree, Computer Network Engineering

Westwood College-River Oaks

Experience
Desirable Extensions   September 2014 - Present
NCO Financial Systems  March 2004 - August 2006
Van Ru Credit Corporation   January 2001 - May 2004

Skills
Loans, Banking, Mortgage Lending, Credit Analysis, Portfolio Management, Financial Analysis, Credit Risk, Mortgage Banking, Risk Management, Loan Origination, Credit Cards, Financial Services, Finance, Consumer Lending, Financial Risk, Collections, Call Centers

Education
St. Petersburg College   2006 — 2014
Associate of Arts, Business Administration and Management, General

St. Petersburg College
Associate of Arts (A.A.)

Experience
Wells Fargo  April 2014 - Present
Client Contact Relationship Industry   September 2013 - April 2014
Bank of America  February 2012 - September 2013
Wells Fargo Home Mortgage  2006 - April 2012
Wells Fargo Home Mortgage  March 2002 - 2006
Van Ru Credit Corporation   September 1996 - January 2002

Skills
Loss Mitigation, Default, Mortgage Banking, Portfolio Management, Mortgage Servicing, Loan Servicing, Mortgage Lending, Loans, Loan Origination, Commercial Mortgages, Credit, Government Loans, Home Equity Loans, Leadership, Consumer Lending, Mortgage Underwriting, Underwriting, FHA, Cross Selling, Program Management, Residential Mortgages, Loan Modifications, Credit Analysis, Financial Risk, Performance Management, HomePath, Management, Banking, VA loans, Financial Reporting, Refinance, USDA, Risk Management, Reverse Mortgages, Financial Analysis, Branch Management, FNMA, FHA financing, Credit Risk, Lines Of Credit, LPS, Relationship Management, Small Business Lending, Commercial Lending, Executive Management, Retail Banking, Financial Services, Strategic Leadership, Situational Leadership, Team Building

Education
Columbia College Chicago
Bachelor of Arts (BA) Degree coursework, Course work toward degree in Communications

Experience
JP Morgan Chase  2011 - Present
JPMorgan Chase  January 2010 - February 2011
Van Ru Credit Corporation   September 2009 - January 2010
CNH Capital  June 2006 - November 2008
CNH  2005 - 2006
CNH Capital  March 2002 - 2005

Skills
Management, Process Improvement, Call Centers, Leadership, Loans, Customer Service, Sales, Customer Satisfaction, Time Management, Negotiation, Program Management, Financial Services, Sales Operations, Accounts Receivable, Employee Training, Credit, Banking, Mortgage Lending, Retail, Financial Analysis, Credit Analysis, Loss Mitigation

Education
DeVry University-Illinois   2011 — 2014
Bachelor of Applied Science, Technical Management

Gateway Technical College   1996 — 2002
AAS, Supervisory Management

Experience
University of Phoenix  July 2008 - Present
Van Ru Credit Corporation   February 2008 - July 2008
Loomis  May 2007 - January 2008

Skills
Microsoft Office, E-Learning, Analysis, Research, Instructional Design, Microsoft Excel, Project Management, Public Speaking, PowerPoint, Access, Statistics, Leadership, Technical Writing, Software Documentation, Training, Customer Service, Management, Team Building, Higher Education, Strategic Planning, Coaching

Education
University of Phoenix   2014 — 2016
Bachelor of Science (BS), Information Systems and Security

University of Phoenix   2008 — 2015
Bachelor of Science (BS), Psychology

Grand Canyon University   2006 — 2007
Psychology

Experience
Van Ru Credit Corporation   October 2013 - Present
Enterprise Recovery Systems Inc.  December 2008 - October 2013
Hawthorne Race Course  June 2003 - March 2008
Kolbjorn Saether & Associates Inc   May 1999 - July 1999

Skills
Customer Service, Microsoft Office, Microsoft Excel, Strategic Planning, Microsoft Word, Team Building, PowerPoint, Project Management, Windows, Management, Teamwork, Research, Self-driven, Self-starter, Learning Quickly, Work Ethic, Multi Tasking, Visio, Dreamweaver

Education
DeVry University-Illinois   2008 — 2013
B.S. in CIS, – Web Development and Administration program, 3.4/4.0

Morton East High School   1996 — 2000
High School Diploma, General Education

Experience
Convergent Outsourcing, Inc.   September 2011 - Present
First Data Corporation  January 2009 - October 2011
Van Ru Credit Corporation   2006 - 2008
Van Ru Credit Corporation   2004 - 2006

Skills
Python Programming, SQL Server, JAVA, FACS, AS400, UNIX and Windows based..., SAS programming, SAS EM, SAS EG, Predigy Analytics, Predictive Analytics, Predictive Modeling, Financial Accounting, Cost Accounting, Call Center Management, Collection Portfolio..., Java, SAS, Microsoft SQL Server, Analysis, Management, Statistical Modeling, Call Centers, Collections, IBM iSeries, SQL, Analytics, Forecasting, Customer Service, Integration, Strategy, Vendor Management, Risk Management, Process Improvement, Data Mining, Data Warehousing, Leadership, Strategic Planning, Credit

Education
Keller Graduate School of Management of DeVry University   2002 — 2004
Masters, Business Administration, With Distinction

Arizona State University   1986 — 1994
Bachelors, Finance, Magna Cum Lauda

Deer Valley High School   1983 — 1986
Diploma with Honors, Science and Math

Experience
Blue Chip Marketing Worldwide  January 2015 - Present
Blue Chip Marketing Worldwide  May 2011 - December 2014
R.J. O'Brien   November 2008 - April 2011
Financial Management Systems (FMS)   October 2008 - November 2008
Van Ru Credit Corporation   February 2008 - September 2008
Van Ru Credit Corporation   February 2006 - February 2008
Express/Express Men, Aldo Shoes, Armani Exchange   June 2002 - February 2006

Skills
Onboarding, Recruiting, HRIS, Applicant Tracking..., Human Resources, Organizational..., Employee Benefits, Talent Acquisition, Change Management, Employee Training, Employee Relations, New Hire Orientations, Benefits Administration, Performance Management, Workforce Planning, Customer Service, Strategic Planning, Succession Planning, Personnel Management, Talent Management, Training, Interviews

Education
Northeastern Illinois University   2005 — 2008
Bachelor's Degree, English (major) Industrial/Organizational Psychology (minor)

City Colleges of Chicago-Wilbur Wright College   2002 — 2005
Associate's Degree, General

Lane Tech College Prep   1998 — 2002
High School

Experience
Self Employed  OwnerCrocheted Elegance by CarolMarch 2012 - Present
Van Ru Credit Corporation   April 2000 - May 2006

Skills
Party Planning, +, Event Planning, Customer Service, Event Management, Marketing, Sales, Social Media, Marketing Strategy, Social Media Marketing, Social Networking, Team Building

Education
Grand Canyon University   2015 — 2019
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management

Experience
Presence Health  July 2015 - Present
The Alden Network  March 2014 - Present
Burlington Coat Factory  August 2009 - July 2011
Van Ru Credit Corporation   July 2007 - March 2008

Skills
Customer Service, Time Management, Critical Thinking, Organization, Microsoft Word, PowerPoint, Microsoft Office, Teamwork, Customer Satisfaction, Cpr Certified, Cashiering, Medical Terminology, Outlook, Data Entry, CPR Certified, Nursing

Education
Chamberlain College of Nursing   2013 — 2015
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse

Northwestern College   2011 — 2013
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse

Experience
Prairie State College  June 2014 - Present
Accu-File Billing & Staffing   April 1993 - Present
Accu-File Billing & Staffing Service   1993 - Present
Watermark Physicians Services   June 2006 - September 2008
Medical Clinic of Houston LLC   April 2003 - May 2006
Van Ru Credit Corporation   1997 - 2003
Mercy Hospital  1994 - 1996
Rush Hospital  1993 - 1996
Weiss Hospital   1993 - 1994
Suburban Heights Medical Center   October 1989 - June 1993

Skills
Revenue Cycle, Medical Billing, Medical Coding, Healthcare, Managed Care, Physicians, Hospitals, Accounts Receivable, Practice Management, EHR, Healthcare Consulting, Revenue Cycle Management, HIPAA, Healthcare Information..., Executive Management, Health Information..., CPT, ICD-9, Invoicing, Auditing, Healthcare Management, Medicare, Healthcare Industry, Medicaid, Medical Terminology, Customer Service, EMR, HCPCS, Human Resources, Meditech, Credentialing, Informatics, Training, Management, JCAHO, Analysis, Performance Improvement, Quality Improvement, Leadership, Strategy, Data Entry, Process Improvement, Office Management, Hiring, Provider Relations, ICD-10, Ambulatory, Health Insurance, Payroll, College Teaching

Education
DePaul University   1983 — 1986
Bachelor's of Science & Comerce, Accounting and Business/Management

DePaul University, Rich Central High School   1983 — 1986
BSC, Accounting and Business/Management

Experience
Bright Horizons  June 2015 - Present
Maine East High School  August 2014 - Present
Van Ru Credit Corporation   February 2015 - May 2015
Victoria's Secret  May 2011 - February 2015
Girls Inc.  September 2013 - May 2014

Skills
Social Media, Microsoft Office, PowerPoint, Facebook, Microsoft Word, Social Networking, Event Planning, Public Speaking, Customer Service, Fundraising, Spanish, Research, Microsoft Excel, Telephone Skills, Data Entry

Education
Chapman University   2010 — 2014
Psychology, Psychology

Chapman University   2010 — 2014
Bachelor of Science (BS), Psychology

Experience
Hunter Warfield  April 2014 - Present
Hunter Warfield  February 2013 - April 2014
Van Ru Credit Corporation   April 2013 - November 2013

Education
Kaplan University-Davenport Campus   2014 — 2016
Master’s Degree, Financial Planning and Services, 4.0

Kaplan University-Davenport Campus   2010 — 2014
Bachelor’s Degree, Business Administration and Management, General, 3.5

Experience
MARKABLE   August 2015 - Present
Hawkins Law Offices, LLC   July 2014 - Present
Wisconsin Law Journal   July 2015 - Present
Self Employed  June 2013 - Present
Rausch, Sturm, Israel, Enerson & Hornik   October 2011 - June 2013
Milwaukee County District Attorney's Office  June 2012 - December 2012
Van Ru Credit Corporation   February 2011 - October 2011
The Legal Aid Society of New York  May 2010 - August 2010
Lehman Brothers  May 2008 - September 2008

Skills
Early-stage Startups, Corporate Governance, Business Formation, Contract Negotiation, Intellectual Property, Term Sheets, Entrepreneurship, Contract Drafting, Legal Research, Legal Writing, Litigation, Public Speaking, Negotiation, Corporate Blogging, Legal Consulting, Contract Law, Securities Regulation, Corporate Law, Trademarks, Corporations

Education
Marquette University   2010 — 2013
Doctor of Law (J.D.)

Justus-Liebig-Universität Giessen   2013 — 2013
Certificate of Completion, International Economics & Business Transactions; Transnational Litigation

City University of Seattle - Athens   2008 — 2008
Certificate of Completion, International Business/Trade/Commerce

Messiah College   2006 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General

EBHS   2003 — 2006
HS Diploma

Experience
Van Ru Credit Corporation   March 2013 - Present
Enterprise Recovery Systems, Inc.®   March 2009 - February 2013

Skills
Leadership, Management, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Process Improvement, Call Centers, Coaching, Credit, Customer Service, Operations Management, Risk Management, Strategic Planning, Team Leadership, Vendor Management

Education
DeVry University   1985 — 1986
Computer SCIENCE / Business Management

Experience
The Jacobson Group  September 2015 - Present
Chicago Design Museum  October 2014 - Present
UIC Gender and Sexuality Center   September 2013 - August 2015
The Field Museum  June 2014 - August 2014
Museum of Contemporary Art Chicago  May 2014 - August 2014
Van Ru Credit Corporation   August 2012 - July 2013
Indianapolis Museum of Art  2010 - April 2012

Education
University of Illinois at Chicago   2013 — 2015
Master's Degree

Indiana University-Purdue University at Indianapolis   2009 — 2012
Bachelor of Fine Arts (BFA)

Experience
BMO Harris Bank  November 2013 - Present
Advantage Leasing Corporation  July 2008 - November 2013
Advantage Leasing Corporation  2008 - 2013
Tax Airfreight, Inc.   April 2006 - June 2008
Van Ru Credit Corporation   October 2004 - March 2006
Bank One  August 2003 - September 2004
Hansen Storage   October 2000 - April 2003

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Strategic Planning, Sales, Social Media, Retail, Research, legal..., Judgment Collections, Billing, Phone Etiquette, Troubleshooting, Problem Solving, Bankruptcy, Contract Negotiation, Negotiation, Management, Human Resources, Invoicing

Education
Milwaukee Area Technical College   2007 — 2008

New Berlin West High School   1996 — 1999

Experience
Blitt & Gaines Law Offices  September 2014 - Present
Blitt & Gaines Law Offices  November 2009 - Present
Blitt & Gaines, P.C.   November 2009 - September 2014
Blitt & Gaines P.C.   February 2009 - November 2009
Blitt & Gaines, P.C.   June 2006 - February 2009
Blitt   June 2006 - February 2009
Van Ru Credit Corporation   March 2006 - June 2006
Van Ru Credit Corporation   March 2006 - June 2006
Van Ru Credit Corporation   March 2005 - March 2006
Van Ru Credit Corporation   April 2004 - March 2005

Skills
Call Center, Outlook, Legal Research, Legal Assistance, Legal Writing, Research, Administrative..., PowerPoint, Customer Service, Microsoft Office, Westlaw, Microsoft Word, Microsoft Excel, Litigation, Editing, Document Review, Administrative...

Education
College of Lake County   2007 — 2008
Certificate, Paralegal Studies

Marquette University   1997 — 2002
Bachelors, Public Relations

College of Lake County
Certificate, Paralegal Studies

Marquette University
Bachelor of Arts, Public Relations

Experience
Williams Babbit & Weisman   October 2014 - Present
SGN Nutrition  July 2012 - Present
Medical Recovery Specialists, part of Receivables Management Partners   December 2012 - June 2014
ATG Credit LLC   May 2011 - December 2012
Generous Deals  September 2010 - May 2011
Contract Callers, Inc  September 2008 - June 2010
Chicago 2016  August 2007 - October 2009
KCA Financial Services, Inc   January 2006 - August 2008
Van Ru Credit Corporation   December 2002 - November 2005
Bonded Collection Corporation   January 1983 - December 2002

Skills
Call Center, Account Management, New Business Development, Relationship Management, Business Development, Strategic Partnerships, Customer Retention, CRM, Marketing, Management, Call Centers, Finance, Networking, Competitive Analysis, Sales, Executive Management, Strategy, Leadership, Start-ups, Process Improvement, Team Building, Operations Management, Strategic Planning, Training, Vendor Management, Selling, Risk Management, Salesforce.com

Education
Dominican University
Bachelor of Liberal Arts (B.A.)

Experience
City Colleges of Chicago  January 2015 - Present
Van Ru Credit Corporation   April 2013 - January 2015
The Harbour, Inc.   January 2013 - June 2014
FMS - Financial Management Systems  November 2012 - April 2013
Family Focus, Inc  January 2012 - June 2012
Morris University Center   September 2008 - December 2011

Skills
Advertising, Marketing, Social Media Marketing, Marketing Communications, Social Media, Marketing Strategy, Public Relations, Educational Leadership, Higher Education, Adult Education, Youth Development, English, Team Leadership, Recruiting, Human Resources, Strategic Planning, Customer Service, Team Building, Public Speaking, Event Planning, Research, Time Management, Youth Mentoring, Organizational..., Social Networking, Community Outreach

Education
Concordia University Chicago   2015 — 2017
Master’s Degree, High Education Leadership Studies, 4.0

Southern Illinois University, Edwardsville   2008 — 2011
Bachelor's Degree, English Language and Literature, General, 3.0

Experience
Atos  March 2012 - Present
Metropolitan Bank Group  August 2011 - March 2012
Siemens IT Solutions and Services  May 2009 - July 2011
Independent Advisor  August 2008 - May 2009
Van Ru Credit Corporation   August 2005 - September 2008
MB FINANCIAL BANK  December 2004 - August 2005
Cyber Advisors  September 2002 - December 2004
Int’l Computer Concepts   October 2000 - August 2002

Skills
Active Directory, Antivirus, Servers, Troubleshooting, Hardware, HP, Windows Server, Windows Server 2003, Windows Server 2008, Windows 7, Citrix, DNS, Network Administration, Network Security, DHCP, Blackberry Enterprise..., Disaster Recovery, IIS, Printers, System Administration, Computer Hardware, Virtualization, IT Management, Windows, Group Policy, Systems Analysis, Data Migration, XP, Workstations, Laptops, Software Installation, Desktop Support, Consultancy, SD, Microsoft Exchange, Data Center, Security, VMware ESX, Technical Support

Education
Belaruski Dzjaržauny Universitet Informatyki i Radyjoelektroniki   1989 — 1994
BS (CE), Systems Engineering major and Computer Engineering minor

Experience
Van Ru Credit Corporation   November 2009 - Present
Access Media 3, Inc.   February 2008 - December 2008
Brook Furniture Rental  May 2001 - January 2008
Dantis, Inc.   February 2000 - May 2001
GBC  December 1998 - February 2000
IMC Global  April 1988 - December 1998
CCC Information Services Inc.  May 1987 - April 1988
Central States Funds  October 1985 - May 1987
Arthur Young  May 1982 - October 1985

Education
Northwestern University - Kellogg School of Management   1996 — 1997
Masters in Management

University of Illinois at Urbana-Champaign - College of Business   1978 — 1982
Bachelor of Science (BS), Accounting

Experience
Van Ru Credit Corporation   August 2010 - Present
CDW  May 2008 - August 2010
Huf North America  June 2007 - April 2008
Chr. Hansen Holding A/S   November 2006 - April 2007
Nordco  May 2003 - November 2006

Education
Cardinal Stritch University   1994 — 1996
Bachelor of Arts, Accounting

Experience
ProHealth Care  December 2011 - August 2012
Eagle Collection Corp.   February 2010 - November 2011
LW Meyer   February 2009 - May 2009
DeBroux Marketing   January 2007 - November 2007
Van Ru Credit Corporation   2004 - 2006

Skills
Leadership, Project Management, Marketing, CRM, Customer Service, Management, Marketing Strategy, Microsoft Office, Sales, Proposal Writing, Time Management

Education
New York Institute of Technology-Old Westbury   2010 — 2012
MA-A/PR, Advertising, Public Relations

University of Phoenix   2004 — 2009
Bachelors of Science, Business/Marketing Management

Experience
Edwin A Abrahams& Associates P.C.   November 2010 - September 2014
Diamond Triumph Auto Glass  March 2000 - February 2009
Collection Specelists, Inc.   February 1998 - February 2000
Tammac Corporation   July 1996 - October 1997
Van Ru Credit Corporation   January 1995 - June 1996
Albert G Rubin & Associates P.C.   January 1992 - January 1995
Academic Financial Services Association (AFSA)/Fleet Bank   November 1989 - December 1991
Sallie Mae Student Loan Servicing   June 1988 - October 1989

Skills
Credit, Process Improvement, Forecasting, Customer Satisfaction, Team Building, Financial Analysis, Customer Service, Operations Management, JD Edwards, Accounting, Budgets, Account Management, Sales, Customer Retention, Microsoft Excel, Cash, Outlook, Dial Connect Telecom..., Cash Applications, Management, Root Cause Analysis, Dial Connect, KPI Reports, KPI Dashboards

Education
Bloomsburg University of Pennsylvania   1984 — 1986
Business Administration, Marketing

Penn State University   1982 — 1984
Business Administration and Management, General

Experience
PLS  October 2009 - Present
Van Ru Credit Corporation   March 1998 - March 2009
Asset Revovery Solutions   2009 - 2009
High-Powered Impulse   January 1997 - February 1998

Skills
Call Center, Customer Service, Credit, Team Building, Coaching, Operations Management, Microsoft Office, Excel, Forecasting, Negotiation, Supervisory Skills, Microsoft Excel, Call Centers, Management, Leadership, Risk Management, Data Entry, Banking, Loans

Education
DePaul University   2011 — 2011
SQL Certification, DBA

Experience
Canyon State Credit Union  May 2015 - Present
Financial Management Systems, a subsidiary of Ceannate Corp.   July 2012 - May 2015
Bonded Collection Corporation   November 2010 - July 2012
Harris & Harris, Law Office of Arnold Scott Harris   December 2008 - October 2010
Harvard Collection Services, Inc.   May 2002 - December 2008
Van Ru Credit Corporation   December 1990 - May 2002
Chicago Export Packing Company   1997 - 1999
Bank of America  1996 - 1997
Bank of America  1996 - 1997

Skills
Skip Tracing, Management, Accounts Receivable, Training, Call Centers, Call Center, Recruiting, Sales, Team Building, Human Resources, Credit Cards, Credit, Account Reconciliation, Customer Service, Portfolio Management, Negotiation, Process Improvement, Team Leadership, Mergers & Acquisitions, Finance, Credit Analysis, Debt, Financial Analysis, Risk Management

Education
Northeastern Illinois University   1986 — 1990
B.A., Business & Management

Experience
Corporate Design Interiors  January 2014 - Present
Corporate Design Interiors  June 2007 - Present
Assurant Health  November 2001 - June 2007
Van Ru Credit Corporation   2001 - 2001

Skills
Interior Design, AutoCAD, Finish Selections, Furniture, Sketching, Space-planning, Interior Architecture, Space planning, Furnishings, Commercial Interiors, Move Management, Hand Drafting, Design Research, SketchUp, Sustainable Design, FF&E, Retail Design, Rendering, Space Planning

Education
Milwaukee Area Technical College   2005 — 2007
Associates, Interior Design

Alverno College   2000 — 2000
Art Education, Education

University of Wisconsin-Milwaukee   1999 — 2000
Art Education & Fine Art

University of Wisconsin-Superior   1998 — 1999
Art Education & Art Therapy

Hartford Union High School   1994 — 1998
High School, general

Experience
Account Control Technology, Inc.   August 2012 - August 2014
Van Ru Credit Corporation   August 2008 - July 2011
Vanru Credit Corporation   June 2004 - August 2008
Vanru Credit Corporation   September 2002 - June 2004
Van Ru Credit Corporation   1998 - 2002
The Bureaus Inc  1996 - 1998
Abacus Financial Management Services   1994 - 1996

Skills
Call Center, Dialer Strategist /..., Results Data Extraction, Report Writing, System Administration, System Design, System Testing, Remote Access, Remote Administration, problem solving, software configuration, Project Portfolio..., Government Loans, Troubleshooting, Collections, Training, Staff Development, Skip Tracing, Report writing va ystem..., Dialers, Problem Solving, Call Centers, Leadership, Loans, Portfolio Management, Accounts Receivable, Credit, Credit Cards, Financial Services, Student Loans, Finance, Risk Management, Credit Risk, Executive Management, Management, FDCPA, Credit Analysis, Team Building, Operations Management, Process Improvement, Banking, Administration, Predictive Dialers, Employee Training

Education
Noble Systems   2006 — 2006
Certification, Dailer Administrator / Composer Software

Micro-Lan Solutions   2000 — 2001
MCSE, Microsoft Cerified Systems Engineer, Information Technology

DeVry University-Illinois   1985 — 1987
Telecommunications, Telecommunications Technology/Technician

Experience
CEANNATE Corp.  April 2013 - Present
CEANNATE Corp.  March 2012 - April 2013
Independent Contractor  November 2010 - February 2012
FMS Investment Corp. (a CEANNATE company)   October 2009 - October 2010
FMS Investment Corp (a CEANNATE company)   October 2008 - October 2009
Van Ru Credit Corporation   July 2005 - October 2008

Skills
Media Relations, Corporate Communications, Public Relations, Copywriting, Proposal Writing, Grant Writing, Internal Communications, Event Planning, Business Development, Management, Training, Leadership, Editing, Strategic Communications, Marketing, Social Media

Education
DePaul University   2011 — 2013
M.A., New Media Studies

Northern Illinois University   2001 — 2004
B.A., Journalism (PR track)

Experience
Van Ru Credit Corporation   August 2015 - Present
Ceannate Corp.  May 2015 - Present
Aon Hewitt  August 2011 - Present

Skills
Microsoft Office, Customer Service, Call Center, Vendor Management, Lotus Notes, Data Entry, Team Building, Process Improvement, Call Centers, Training, Access, Customer Satisfaction, Performance Management, Employee Benefits, Employee Relations

Education
Harper College   2013 — 2017
Associate of Arts (A.A.), Business Administration and Management, General

Experience
Aerocast International Inc.   2008 - 2009
Element Motorsports   2008 - 2008
Van Ru Credit Corporation   2006 - 2007
Chapman Chevrolet  2005 - 2006
Scottsdale Lexus  2005 - 2005
Westgate Painted Mountain Country Club   2002 - 2005

Education
Arizona State University   2006 — 2007

Mesa Community College   2002 — 2005

Experience
Rausch, Sturm, Israel, Enerson & Hornik   June 2015 - Present
Van Ru Credit Corporation   September 2013 - May 2015
Van Ru Credit Corporation   September 2009 - September 2013
Duncan Solutions  August 2008 - May 2009
Financial Recovery Services  December 2000 - March 2008
Asset Management Outsourcing, Inc.   2008 - 2008
Viking Collection Services   August 1996 - November 2000
Allied Interstate  December 1994 - August 1996
MN Maulers   1994 - 1995

Skills
Call Centers, Leadership, Training, Credit, Management, Credit Cards, Process Improvement, Customer Service, Accounts Receivable, Coaching, Risk Management, Team Building, Negotiation, Skip Tracing, Executive Management, Credit Analysis, Financial Services, Banking, Loans, FDCPA, Mobile Communications, Finance, Loss Mitigation, Vendor Management, Credit Risk, Time Management, Portfolio Management, Teamwork, Debt Settlement, Debt Management, Payments, Customer Retention, Customer Satisfaction, Invoicing

Education
Minot State University   1991 — 1994
BA, Sociology, Economics and Management

Normandale Community College   1989 — 1991
Transferred, Small Business Management & Entrepreneurship

Experience
Capeesh Construction   August 2015 - Present
McGough & Assoiates   November 2014 - August 2015
Perry Johnson Consulting  June 2014 - November 2014
Van Ru Credit Corporation   2014 - 2014
JPMorgan Chase  2013 - 2014
Michigan Department of Corrections  2013 - 2013
Dowtowner Lounge   2004 - 2013

Skills
Security, Risk Management, Fraud, Risk Assessment, Leadership, Training, Microsoft Excel, Process Improvement, Management, Program Management, Analysis, Strategic Planning, Customer Service, PowerPoint, Crisis Management, Microsoft Office, Policy, Financial Risk, Banking, Investigation

Education
Michigan Technological University   2004 — 2010
Bachelor's Degree, Psychology

houghton high school

Experience
Van Ru Credit Corporation   August 2011 - Present

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop

Education
Roosevelt University   2006 — 2010
Bachelor’s Degree, Finance, 3.3

Experience
Ross Innovative Employment Solutions  July 2014 - Present
Social Development Commission  October 2010 - July 2012
The Salvation Army  October 2007 - September 2010
Hmong/American Friendship Association, Inc.   July 2006 - October 2007
Van Ru Credit Corporation   May 2005 - May 2006

Skills
Social Services, Training, Resume Writing, Volunteer Management, Program Management, Community Outreach, Public Speaking, Mental Health, Recruiting, Interviews, Event Planning, Mentoring, Case Managment, Psychotherapy, Workforce Development, Non-profits, Program Development, Crisis Intervention

Education
Marquette University   1998 — 2003
BA, Theology

Experience
Van Ru Credit Corporation   2010 - 2010

Education
Joliet Junior College   2009 — 2010

Joliet Junior College   2009 — 2010

Experience
JCP Logistics  October 2011 - Present
Duncan Solutions  July 2011 - October 2011
Van Ru Credit Corporation   January 2011 - May 2011
VanRu Credit Corporation   January 2011 - May 2011
Fidelity National Information Services  March 2010 - December 2010
Wells Fargo  June 2009 - December 2009
Wageworks, Inc  September 2006 - February 2008

Skills
Customer Service, Data Entry, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Customer Satisfaction, Microsoft Office, Coaching, Time Management, Teamwork, Team Leadership, Research, Medical Terminology, Strategic Planning, Public Speaking, Employee Relations, Credit, Loss Mitigation, Credit Cards

Education
Bryant & Stratton College
Associate Degree

Bryant and Stratton College-Milwaukee
Associate's degree, Medical/Clinical Assistant

Experience
Walgreens  September 2014 - Present
Van Ru Credit Corporation   January 2014 - August 2014
Robert Half Technology  July 2013 - January 2014
Sears Holdings Corporation  December 2012 - June 2013
Laurus Technologies  April 2010 - October 2010
Allstate Insurance  2008 - 2009
Allstate Insurance  2001 - 2008
Allstate Insurance  2000 - 2001
Allstate  1997 - 2000
Allstate  1986 - 1997

Skills
Visio, User Acceptance Testing, Requirements Analysis, Vendor Management, PMO, Business Analysis, SDLC, Requirements Gathering, ITIL, Insurance, Software Project..., Quality Assurance, SharePoint, Process Improvement, Software Documentation, MS Project, Project Management

Education
Illinois College   1981 — 1986
BS, Computer Science and Information Technology, Business Admin

Experience
Nationwide Credit, Inc.   February 2013 - Present
Nationwide Credit, Inc.   October 2003 - Present
Risk Management Alternatives Inc  April 2001 - October 2003
One Call   October 2000 - November 2000
Underground Technologies Inc   July 2000 - August 2000
Premium Credit   May 2000 - July 2000
OSI  February 2000 - May 2000
MicroAge  September 1999 - October 1999
National Revenue Corporation  January 1997 - September 1999
Van Ru Credit Corporation   August 1995 - January 1997

Skills
Access, Microsoft Office, Management, Microsoft Word, PowerPoint, Data Entry

Education
Phoenix College   1988 — 1989

Mayer High School   1984 — 1988
G.E.D.

Experience
Enterprise Recovery Systems, Inc  August 2009 - Present
Van Ru Credit Corporation   October 2003 - August 2009
Loretta's Gifts & Cards   February 1991 - October 2003
Chrysler Systems Leasing   July 1988 - February 1991
Comdisco  August 1983 - July 1988
Louis Zahn Drug Co.   December 1980 - August 1983

Skills
Hiring, Employee Relations, Performance Management, Coaching, Organizational...

Education
Indiana University-Purdue University at Indianapolis   1976 — 1979
Master's degree, Industrial and Organizational Psychology, A

Gonzaga University   1972 — 1976
Bachelor of Arts (BA), Psychology, A

Experience
A.B. Data, Ltd.   October 2014 - Present
A.B. Data, Ltd.   July 2013 - October 2014
A.B. Data, Ltd.   March 2012 - July 2013
A.B. Data, Ltd.   November 2011 - March 2012
Van Ru Credit Corporation   February 2011 - October 2011

Skills
Excel, Microsoft Office, Customer Service, Customer Relations, Legal Research, Legal Support, Microsoft Excel, Administrative..., Administration, Data Entry, Access, Contract Negotiation

Education
Harper College   2009 — 2010
Certificate, Paralegal

Kirkwood Community College   2005 — 2007
Associate of Arts (A.A.)

Experience
Concordia University Wisconsin  September 2015 - Present
Van Ru Credit Corporation   March 2014 - September 2015
Columbia St. Mary's   March 2008 - November 2013
Wheaton Franciscan Healthcare  February 1988 - August 2007

Skills
Medical Terminology, Medical Coding, Medicare, Medicaid, Invoicing, Physicians, ICD-10, Insurance, Medicine, Medical Records, HIPAA, EMR, Medical Billing, LCD

Education
Lakeshore Technical College   1976 — 1977
Vocational Degree, Medical Assistant

Oostburg High School
High School Diploma, general ed, heavy on secretarial training

Experience
Follett Higher Education Group  July 2011 - Present
Van Ru Credit Corporation   April 2011 - July 2011
Follett Higher Education Group  May 2008 - November 2010

Education
Dominican University   2008 — 2010
Bachelor of Arts (B.A.), Psychology

East Leyden High School   2001 — 2005
High School Diploma

Experience
Van Ru Credit Corporation   May 2009 - June 2010
TradeWinds Island Resorts  November 2005 - December 2008
FDI Properties   October 2001 - September 2005

Education
Guam Community College   1977 — 1979
Diploma, Administrative Assistant and Secretarial Science, General

Experience
The Chopping Block  March 2013 - Present
Blue Plate  April 2012 - Present
Van Ru Credit Corporation   February 2007 - August 2012
Blackberry Farm  2012 - 2012

Skills
Event Management, Restaurants, Social Skills, Management, Microsoft Word, Customer Service, Microsoft Office, PowerPoint

Education
Le Cordon Bleu College of Culinary Arts-Chicago   2011 — 2012
Certificate, Culinary Arts/Chef Training

Experience
Van Ru Credit Corporation   December 2013 - Present
Halsted Financial Services, LLC.   July 2012 - December 2013
US Navy  November 2002 - October 2006

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint

Education
Keller Graduate School of Management of DeVry University   2013 — 2016
Master of Business Administration (M.B.A.), MBA with a concentration in Business Intelligence and Analytic's Management (Expected)

DeVry University   2011 — 2013
Bachelor's Degree, Technical Management with a Concentration in Accounting

Stagg High School   1993 — 1997
High School

Experience
BMO Harris  December 2011 - November 2012
Wal-Mart  November 2010 - December 2011
Van Ru Credit Corporation   July 2008 - June 2009
Luther Manor  November 2003 - July 2007

Education
Cardinal Stritch University   2012 — 2014