Vangent Company
Vangent, Inc., is a provider of healthcare information-technology and business systems to federal agencies. It has an $18.1 billion contract with the United States Office of Personnel Management in connection with the Federal Employees Health Benefits Program. Headquarters: Arlington, Northampton County, Virginia, VA Founded: 1953 Subsidiaries: Vangent Ltd, Vangent Mexico, S.A. de C.V., PAS, Inc, Parent organization: General Dynamics Information Technology, Inc
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Vangent Employees
Williams July 2014 - Present
Technip May 2014 - July 2014
Technip March 2013 - April 2014
Technip January 2012 - March 2013
Technip September 2010 - January 2012
Vangent February 2010 - September 2010
Self-Employed 2001 - 2009
Hewlett-Packard 1999 - 2001
DACG 1996 - 1999
KPMG 1994 - 1996
Skills
Employee Training, Organizational..., Training, Training Delivery, Project Management, Change Management, Management, Team Building, Needs Analysis, Learning Management, Workshop Facilitation, Talent Management, CRM, Organizational..., Employee Engagement, Career Development, Training Programme..., Performance Management, Technical Writing, Performance Improvement, Training Leadership, Vendor Management Skills, Professional..., Training ROI, Curriculum Design, Development & delivery..., Leadership Development, Instructional Design, Program Management
Education
Purdue University - Krannert School of Management
M.S.H.R., Business
Southwestern University
B.A., Psychology
Florida Blue July 2015 - Present
Florida Blue June 2014 - June 2015
Florida Blue November 2009 - June 2014
Vangent 2007 - 2009
Convergys 2005 - 2007
Triton Solutions 1999 - 2005
Blue Cross Blue Shield of Florida 1987 - 1998
Skills
Instructional Design, Outsourcing, Adult Learning Theory, Content Development, Strategic Planning, Training, Program Management, Performance Management, Solution Selling, Organizational..., Talent Management, Leadership, Strategic Partnerships, Change Management, Sales, Performance Improvement, Sales Management, Professional Services, BPO, E-Learning, Team Building, Leadership Development, CRM, Business Development, Process Improvement, Strategy, Healthcare, Recruiting, Business Strategy, Coaching, Customer Satisfaction, Operations Management, Management, Management Consulting, Call Centers, Cross-functional Team..., Human Resources, Talent Lifecycle, Learning Management, Personnel Management, Employee Benefits, Analysis, Vendor Management, Budgets, Business Process..., Executive Management, Networking, Team Leadership, Consulting, Account Management
Education
Florida State University
MS
American Eagle Outfitters October 2009 - Present
H&R Block February 2009 - April 2010
Vangent January 2001 - April 2007
Skills
Retail, Inventory Management, Microsoft Office, Outlook, Sales, Time Management, Troubleshooting, Sales Operations, Customer Service
Education
Baker University 2004 — 2008
Associate's and Bachelor's Degree, Business Adminstration
Lawrence Highschool 1995 — 1999
Diploma
Blue Collar Distro / Blue Collar Press / Merchtable May 2013 - Present
San Miguel Mission July 2012 - July 2012
Vangent May 2010 - August 2010
LINK August 2008 - May 2009
Lawrence Free State High School February 2009 - February 2009
Skills
Linocut, Intaglio, Wood Carving, Bookbinding, Illustration, Drypoint, Typography, Hand-lettering, gouache, Drawing, Relief Printmaking, Photoshop, Creative Direction, Painting, Art
Education
Kansas City Art Institute 2009 — 2013
Bachelor of Fine Arts, Illustration
Lawrence Free State High School 2006 — 2009
Mary Kay Independent Beauty Consultant - Penny Norman October 2012 - Present
SJ Norman & Associates August 2010 - Present
Applebee's July 2008 - February 2012
Vangent October 2006 - January 2008
FedEx Express October 2004 - October 2006
NCS Pearson January 2002 - October 2004
Skills
Marketing, Social Networking, Facebook, Sales, Music, Customer Service, Administrative..., Outlook, Microsoft Office, Event Planning, Office Management, Data Entry, Microsoft Excel
Education
Cumberland County College 2011 — 2013
Associate of Science (AS), Business Administration and Management, General, 3.4
Somerset Community College 2008 — 2010
Business Management, 4.0
Ivy Tech Community College 1989 — 1990
Business Administration and Management, General, 4.0
Squad Leaders November 2014 - Present
Planned Systems International 2012 - Present
Centers For Medicare & Medicaid Services January 2011 - December 2012
Vangent April 2011 - September 2011
Thompson Hotels April 2009 - April 2011
Gemstone Property Group LLC 2007 - 2009
United States Marine Corps 2000 - 2009
Skills
Active Directory, Project Management, Process Improvement, Windows Server, Customer Service, Switches, Troubleshooting, Research, TCP/IP, Firewalls, Analysis, Team Leadership, Microsoft Office, Integration, Management, Windows, Policy, Citrix, PowerPoint, Servers, IT Management, Testing, Microsoft Excel, Security, Cisco Technologies, Data Analysis, ITIL, IT Strategy, IT Service Management, Information Technology, Linux, Microsoft SQL Server, Network Security, Networking, SQL, Program Management, System Administration, Vendor Management, Training, Data Center, Leadership, SharePoint, Healthcare Information..., Change Management, Business Process, Team Building, Routers, Network Design, Healthcare, ITIL v3 Foundations...
Education
Quinlan School of Business, Loyola University Chicago 2015 — 2017
MBA of Health Care Management
Illinois Institute of Technology 2000 — 2004
Bachelor's degree, Computer Science
CED Solutions 2008 — 2008
MCSE, Microsoft Computer Systems Engineer
USMC Computer Systems Network Engineer 1996 — 2002
Certificate, Networking and Computer Management
General Dynamics Information Technology January 2011 - Present
Vangent March 2007 - January 2011
Pearson Performance Solutions September 2005 - March 2007
Pearson Reid London House September 2003 - September 2005
Pearson Reid London House March 2002 - September 2004
Pearson Reid London House March 2001 - March 2002
Reid Psychological Systems September 1998 - March 2001
Skills
Relational Databases, Business Analysis, Business Strategy, M&A experience, Executive Management, Software Development, Business Process..., Human Capital Management, Talent Assessment, P&L Management, IT Strategy, Sales Management, Outsourcing, Data Center Relocation, Business Reorganizations, Operations Management, Financial Management, Software Product..., Professional Services, Government Contracting, Mergers, Product Development, Cloud Computing, Virtualization, Enterprise Architecture, Business, Data Center, Talent Management, Personnel Management, Mergers & Acquisitions, Information Technology, Change Management, Program Management, Strategy, Management Consulting, CRM, Managerial Finance, Leadership, Integration, Consulting, Process Improvement, IT Management, Business Intelligence, Business Development, Management, Analysis, Vendor Management, Enterprise Software, Cross-functional Team..., Governance
Education
Capella University 2009 — 2011
MBA
Capella University 2003 — 2007
BS IT
Chicago State University 1989 — 1992
Lindblom 1984 — 1988
Omni Visions February 2015 - Present
Hamilton County Department of Education January 2014 - July 2015
UnitedHealth Group April 2010 - March 2013
Vangent January 2008 - April 2010
CDT Trucking January 2007 - January 2009
Vangent July 2003 - December 2006
Skills
Human Resources, Management, Employee Benefits, Benefits Administration, PeopleSoft, Healthcare, Team Building, Customer Service, Employee Training, Process Improvement, Data Entry, Employee Relations, Call Centers, Onboarding, Conflict Resolution, Recruiting, HIPAA, Payroll, Medicare, Organizational..., Interviews, Applicant Tracking..., Coaching, Personnel Management, Outlook, Microsoft Excel, Communication, Federal Government..., Healthcare Information..., Communication Skills, High Organizational..., Proficient with..., Accounting, Health Insurance, New Hire Orientations, Performance Management, Keyboarding at 75WPM, Leadership, Strategic Planning
Education
Indiana Wesleyan University 2015 — 2016
Master of Science (MS), Accounting
University of the Cumberlands 2010 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
University of the Cumberlands
Bachelor of Business Administration (BBA), Business Administration and Management, General
General Dynamics Information Technology October 2014 - January 2015
Bags Inc. April 2012 - September 2014
YHA Draper May 2014 - July 2014
Vangent April 2010 - August 2010
Skills
Social Psychology, Employee Relations, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Team Building, Customer Service, Customer Satisfaction, Data Entry, Outlook, Event Planning, Budgets, Computer Proficiency
Education
University of Utah 2012 — 2013
Bachelor of Arts (BA), Psychology
Salt Lake Community College 2003 — 2005
Associate, General Studies
Snagajob October 2014 - Present
Capital One, PC on the Run June 2014 - July 2014
InSource, Inc. May 2013 - June 2014
Integrity Staffing Solutions November 2012 - January 2013
JLMI June 2011 - May 2012
Comcast Cable November 2009 - March 2011
Vangent September 2009 - October 2009
Uppy’s Convenience Store June 2008 - August 2008
Comcast Cable February 2007 - August 2007
Skills
PowerPoint, Outlook, Publisher, Excel, Research, Customer Relations, Word, Microsoft Excel, Microsoft Word, Customer Service, Computer Troubleshooting, Computer Repair, Training, Troubleshooting, Customer Satisfaction, Windows, Microsoft Publisher, Microsoft Office, Leadership, Social Media, Management, Computer Hardware, Inventory Management, Call Centers, Team Leadership, Social Networking, Data Entry, Team Building, Access, Teamwork, Quality Assurance
Education
Christopher Newport University 2003 — 2009
B.A, Modern Languages
Matoaca High School 1999 — 2003
High School Diploma
Berea College March 2015 - Present
The Job Shop Staffing December 2013 - January 2015
KCEOC Community Action Agency September 2011 - December 2013
South East Pest Control January 2009 - February 2013
Kentucky Hometown Realty July 2010 - December 2012
KCEOC August 2009 - September 2011
Remax Signature Realty March 2005 - July 2010
Vangent July 2008 - August 2009
Skills
Microsoft Office, Typing, Career Advising, Public Speaking, Social Media, Reporting & Analysis, Career Counseling, Program Management, Economic Development, Multitasker, Team Leadership, Contract Negotiation, Sales Process, Community Outreach, Grant Writing, Resume Writing, Training, Public Relations, Event Planning, Marketing, Volunteer Management, Budgets, Business Planning, Fundraising, Non-profits, Program Development, Nonprofits, Customer Service, Organization, Finance, Negotiation, Real Estate, Business Development, Time Management, Recruiting, Leadership Development, Advertising, Networking, Team Building, Research, Sales, Coaching, Community Development, Organizational..., Event Management, Policy, Social Networking, Proposal Writing, Leadership, Strategic Planning
Education
Career Development Center 2005 — 2005
realtor, Real-Estate
Eastern Kentucky University 1997 — 2002
Bachelor of Arts, Public Relations
Corbin High School
Corbin High School
KooKidxRecords January 2011 - Present
ChadBanks Productions 2005 - Present
VANGENT October 2011 - March 2012
RED POPPY STUDIOS June 2010 - October 2011
AUDIO JUNCTION REPLACEMENT SVC December 2008 - May 2010
BLUEVILLE NURSERY INC August 2008 - December 2008
HATWORLD November 2006 - June 2007
MICHAEL'S FURNITURE January 2001 - October 2006
Skills
Audio Engineering, Pro Tools, Management, Marketing, Promotions, Sales, Music Production, Recording, Customer Service, Computer Science, Mac OS X, Innovator, Windows, Microsoft Office, Organization, Accounting, Graphic Design, Behavioral Science, Internet, English Composition, Entertainment, Business, Entrepreneurship, Media Arts, Macroeconomics
Education
Full Sail University 2011 — 2014
Bachelor of Science (B.S.), Music Business
Conservatory of Recording Arts and Sciences 2007 — 2008
Certificate, Audio Engineering
ACE Cash Express April 2011 - Present
vangent January 2011 - Present
ACE Cash Express April 2011 - September 2012
US Census Bureau April 2010 - July 2010
US Census Bureau April 2010 - July 2010
US Census Bureau April 2010 - April 2010
US Census Bureau March 2010 - April 2010
el dorado of sun city November 2009 - March 2010
Skills
Cash Handling Experience, Teller Operations, Loan Origination, Debit Cards, Customer Service, Cashiers, Dishwashing, Informatica, Self-driven, Self Management, Problem Solving, Selling, Information Security, Contact Information, General Insurance
Education
Glendale Community College 2012 — 2019
Centennial High School
Glendale Community College, Full time College
Biological Sciences
Student October 2009 - Present
NCO July 2009 - October 2010
Vangent September 2008 - June 2009
Allied Interstate October 2006 - August 2008
Skills
Collections, Skip Tracing, Account Management, Cold Calling, Closing Skills, Objection Handling
Education
Thunderbird High School
Grand Canyon University
Bachelor of Science, Finance and Economics
Sedgwick October 2013 - Present
Vangent January 2011 - August 2013
Skills
Call Centers, Customer Service, Customer Satisfaction, Troubleshooting, Data Entry, Software Documentation, Technical Support, Process Improvement, Outlook, Access, Microsoft Office, Telephone Skills, Time Management, System Administration, Windows 7, Training, Team Leadership, Customer Experience, Administrative..., PeopleSoft, Microsoft Excel
Education
Kirkwood Community College 2009 — 2012
AA- Business Administration
Serco October 2013 - October 2014
Serco - North America October 2011 - September 2013
Serco 2009 - October 2011
Vangent 2007 - 2009
MAXIMUS October 2005 - September 2007
IBM August 1986 - October 2005
Skills
Government Contracting, IT Strategy, Business Transformation, Program Management, Change Management, Business Process..., Management Consulting, Process Improvement, Cross-functional Team..., Leadership, Governance, Outsourcing, Business Development, Operations Management, Executive Management, Strategy, Project Portfolio..., Mergers & Acquisitions, PMP, Enterprise Architecture, PMO, Integration, Government, Analysis, Requirements Analysis, Vendor Management, Risk Management, Strategic Planning, Business Process, Process Engineering, CRM, Business Intelligence, Proposal Writing, Business Process..., Consulting, Management, Professional Services, Business Analysis, SDLC, Resource Management, Enterprise Software, IT Management, IT Outsourcing, Business Strategy, Project Delivery, Performance Improvement, Security, ERP, Information Technology, Team Leadership
Education
Cornell University
BA, Chemistry
Vangent November 2009 - August 2010
EMBARQ January 2005 - September 2009
Carnival Cruise Lines 1989 - 1998
Education
Baker University 2000 — 2005
BA, Business Administration
Richmond High School
University of Central Missouri
Business Administration
United Way of Johnson and Washington Counties March 2014 - Present
Letter B LLC 2009 - Present
The Westscott Group, LLC 2009 - 2013
Vangent 2007 - 2008
Pearson 2000 - 2007
National Computer Systems 1984 - 2000
Information Associates 1980 - 1983
Washington State University 1978 - 1980
South Dakota State University 1974 - 1978
Talledega County Board of Education 1971 - 1974
Skills
Strategic Planning, Leadership, New Business Development, Business Development, Government Contracting, Editing, CRM, Process Improvement, Contract Negotiation, Cross-functional Team..., Team Leadership, Software Project..., Staff Development, Business Planning, Project Management, Performance Management, Program Management, Strategy, Strategic Partnerships, Operational Excellence, Business Intelligence, Proposal Writing, Leadership Development, Agile Methodologies, Change Management, Business Strategy, Government, Management, Talent Management, Integration, Operations Management, Business Process..., Team Building, Management Consulting, Organizational..., Executive Management, Vendor Management, Executive Coaching, Consulting, IT Strategy, Workshop Facilitation, Start-ups, Training, Business Analysis, Project Planning, Project Portfolio..., Requirements Analysis, Professional Services, Business Process, Outsourcing
Education
South Dakota State University 1966 — 1970
BA, Communication
Rockwell Collins February 2011 - Present
VANGENT October 2007 - August 2010
KWAJALEIN RANGE SERVICES, LLC. August 2004 - October 2007
EU-TEC NUTRITION, INC. September 2001 - January 2004
EXPRESSCLOSE.COM June 2000 - September 2001
Skills
Forecasting, Process Improvement, Budgets, Financial Analysis, Microsoft Office, PowerPoint, Project Planning
Education
University of Northern Iowa 1997 — 2000
BACHELOR OF SCIENCE, ACCOUNTING
Vangent September 2009 - Present
H&R Block January 2006 - Present
Walmart February 2001 - January 2006
Skills
Customer Service, Data Entry, Microsoft Office, Word, Customer Relations, Account Management, Microsoft Word, Customer Satisfaction, Call Center, Outlook, Teamwork, Telephone Skills, Call Centers, Microsoft Excel, PowerPoint
Education
Kaplan University 2010 — 2012
Bachelor's degree, Criminal Justice/Police Science
Kansas City Kansas Community College 1999 — 2001
Associate's degree, Mortuary Science and Embalming/Embalmer, B
Capital One July 2014 - Present
Amazon August 2013 - March 2014
Vangent September 2010 - September 2011
Skills
Microsoft Office, Organizational Design, Financial Planning, Delivering on time, Professional Services, Customer Satisfaction
Education
Chester Career College 2011 — 2013
Richard Bland College of the College of William and Mary 2005 — 2006
Business Administration and Management, General
TELETECH January 2015 - September 2015
Allstaff Services Inc November 2014 - December 2014
Revana August 2014 - September 2014
Cable ONE October 2013 - January 2014
Endurance International Group July 2012 - September 2013
Total Clerical Services May 2012 - May 2012
RemX Specialty Staffing December 2011 - December 2011
Vangent October 2008 - August 2011
Etelecare July 2007 - October 2008
Strategic Mktg Enterprises April 2005 - November 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Data Entry, Windows, Outlook, Microsoft Word, Research, Tutoring, Technical Support, Medicare, Medicare Part D, Medicare Advantage
Education
HIGH-TECH INSTITUTE 1995 — 1996
Associate of Occupational Studies, Avionics/Communications
Arizona State University 1988 — 1992
Aerospace Engineering
U.S. Coast Guard May 2013 - Present
Legends October 2011 - Present
Portrait Innovations October 2013 - January 2014
Success without Limitations September 2011 - May 2013
Vangent September 2009 - November 2009
Tax -N- Things December 2007 - June 2009
Skills
Customer Service, Data Entry, Retail, Receptionist Duties, Marketing, Writing, Written & Verbal..., Advertising, Public Relations, Sales, Microsoft Word, Social Media Marketing, Social Networking, Sports, Social Media, Cashiering, Budgets, Photoshop, Telephone Skills, Merchandising, Management, Photography, Blogging
Education
Old Dominion University 2011 — 2013
Bachelor of Science in Communications, Public Relations/Image Management
Richard Bland College of the College of William and Mary 2009 — 2011
Associate of Science (A.S.), Business
Global Service Desk Bilingual Tech Support Agent February 2011 - Present
Eclipse Marketing April 2006 - Present
United States Senate April 2004 - Present
Teleperformance/Verizon November 2010 - February 2011
Vangent July 2010 - October 2010
Served Mission for The Church of Jesus Christ January 2007 - January 2009
Mighty Auto Parts June 2005 - January 2006
Skills
Sales, Public Speaking, Training, Customer Service, Account Management, Teaching, Russian, Information Technology, Technical Support, Leadership, English, Social Networking, Analysis, Outlook
Education
Salt Lake Community College 2013 — 2013
Associate's degree, General Studies
Salt Lake Community College 2013 — 2013
General Studies: AS, Generals, 3.7
West Jordan High School 2001 — 2005
Towers Watson's OneExchange Seasonal TrainerTowers WatsonMay 2015 - Present
Extend Health August 2010 - Present
Appalachian Trail April 2014 - September 2014
The Home Depot January 2013 - April 2013
The Home Depot April 2012 - June 2012
Bombers Entertainment Group March 2011 - June 2012
Granny Starr Foundation April 2011 - February 2012
ACS, a Xerox Company February 2011 - March 2011
Vangent May 2010 - August 2010
Discover Card August 2006 - August 2009
Skills
Photography, Customer Service, Social Media, Word, Public Speaking, Customer Relations, Non-profits, Blogging, Photo Editing, Photo Management, TheGIMP, Event Photography, Portrait Photography, Environmental..., Lightroom, Typing, Microsoft Word, Medicare Part D, Medicare Advantage, Social Networking, Image Editing, Event Planning, Call Centers, Coaching, Health Insurance, Nonprofits, Sales, Account Management, Employee Benefits, Insurance
Education
University of Texas 2002 — 2004
BS, Speech Communication
Salt Lake Community College 1994 — 1997
AS Humanities, humanities
Dominion Enterprises February 2011 - May 2011
Vangent May 2009 - August 2009
Wal-Mart May 2007 - August 2009
Commonwealth 20 Movie Theater May 2004 - August 2006
Education
Strome College of Business 2007 — 2011
BSBA, Information Technology
General Dynamics Information Technology April 2012 - Present
Campus Partners November 2010 - April 2012
Vangent, Inc. March 2009 - November 2010
Vangent January 2004 - March 2009
Vangent, Inc. 2002 - 2009
Vangent, Inc. 2002 - 2009
EDS, an HP company July 1996 - December 2001
Sallie Mae September 1981 - July 1995
New York University 1979 - 1981
Education
Cornell University 1968 — 1972
BS, economics & sociology
Syracuse University
MS, Business & Higher Education Admin
Bairns, LLC / Bimbo Bakeries USA October 2011 - Present
Fry's Food and Drug January 2011 - September 2011
Vangent December 2009 - September 2010
Fry's Food and Drug July 2008 - May 2009
Creative Touch Interiors June 2006 - July 2008
Surface Technology Corporation December 2002 - June 2006
The Great Indoors January 1999 - January 2002
Skills
Inventory Management, Operations Management, Leadership, Human Resources, Team Building, Customer Service, Management, Project Management, Troubleshooting, Process Improvement, Strategy, Customer Satisfaction, Team Leadership, Business Analysis, Quality Assurance, Program Management, Analysis, Project Planning, Process Scheduler, Budgets, Leadership Development, Performance Management
Education
University of Phoenix 2007 — 2010
Bachelors of Science, Business Management
Glendale Community College
General Studies
Viking Cruises October 2010 - Present
Vangent February 2010 - September 2010
Pacific Coast Steel April 2007 - May 2009
Pleasant Holidays June 2003 - April 2007
FedexKinko's September 1995 - February 2003
Kinko's 1995 - 2003
Skills
Databases, SQL, Analysis, Program Management, Unix, Oracle, Testing, Microsoft Office, Programming, Human Resources, Crystal Reports, Visio, Software Documentation, Microsoft SQL Server, Process Improvement
Education
San Diego State University-California State University 1967 — 1969
B.A., Mathematics
University of Arizona
GE May 2012 - Present
Vangent August 2011 - May 2012
Boaz and Ruth March 2011 - August 2011
Verizon January 2007 - December 2010
Verizon January 2003 - December 2006
Skills
Telecommunications, Sales Operations, Program Management, Software Documentation, Team Leadership, Microsoft Office, Microsoft Excel, Management, CRM, Customer Satisfaction, Customer Service
Education
Strayer University (VA) 2003 — 2006
Business Administration and Management, General, 3.5
GhettoBlaster Magazine January 2006 - Present
Oakwood Worldwide March 2012 - June 2015
Clark Hill PLC January 2011 - March 2012
Ellen Grauer Court Reporting July 2000 - February 2010
Vangent 2010 - 2010
Skills
Copywriting, Invoicing, Accounts Receivable, Social Media, Research, Payroll, Blogging, Public Speaking, Online Research, Sales, Editing, Social Media Marketing, Social Networking, Publishing, Facebook
Education
Baruch College, City University of New York (CUNY)
Accounting
Shin do kumate
Meritain Health June 2012 - Present
eHealthInsurance August 2010 - June 2012
Vangent December 2009 - July 2010
Blue Healthcare Bank June 2006 - September 2009
Blue Healthcare Bank June 2006 - September 2009
Meritain Health January 1999 - January 2006
Coventry Healthcare January 1989 - January 1999
Skills
Medicare, Customer Service, Dentistry, Consumer Healthcare, Call Center, Employee Benefits, Vendor Management, Process Improvement, Account Management, Team Building, Sales, Project Management, Healthcare, Cross-functional Team..., HIPAA, Operations Management, Business Analysis, Strategic Planning, Insurance, Managed Care, Training, Workforce Management, Change Management, Call Centers, CRM, Management, Leadership, Software Documentation, Customer Satisfaction, Analysis, Coaching, Quality Assurance, Start-ups, Product Development, Banking, Business Planning, Strategic Partnerships, Customer Retention, Customer Experience, Benefits Administration, Problem Solving, Health Insurance, Strategy, Customer Relations, Claim, Performance Management, Program Management
Education
Salt Lake Community College
Salt Lake Community College
business and marketing
General Dynamics Information Technology April 2013 - Present
Vangent, Inc. June 2012 - April 2013
Express Employment Professionals November 2011 - February 2012
Capital One April 2011 - July 2011
Medco Health Solutions July 2010 - January 2011
Vangent August 2009 - July 2010
Quest Diagnostics January 2007 - April 2008
Skills
Customer Service, Call Center
Education
The University of Akron 1989 — 1991
Business Management
Merlin International August 2015 - Present
ArchSmart January 2015 - August 2015
KeyLogic Systems January 2013 - November 2014
LAC Group January 2011 - January 2013
Vangent December 2007 - January 2011
Noblis Inc January 2003 - December 2007
Braun Consulting 1999 - December 2002
Litton PRC June 1991 - April 1999
Skills
Proposal Writing, New Business Development, Business Development, Project Management, Integration, Management, Business Intelligence, Strategy, Program Management, Process Improvement, Professional Services, Leadership, Contract Negotiation, Government Contracting, Management Consulting, Federal Government, Team Leadership, Executive Management, Marketing, RFP, SaaS, Change Management, Strategic Partnerships, Strategic Planning, Analysis, Government, Outsourcing, Cloud Computing, Start-ups, CRM, Business Process..., IT Strategy, Consulting, Business Analysis, Enterprise Software, Solution Selling, Entrepreneurship, Security, Business Strategy, Vendor Management, Information Technology, Cross-functional Team..., Salesforce.com, Training, Enterprise Architecture, IT Solutions, Business Transformation
Education
James Madison University 1985 — 1991
MBA, Small Business/Management
Verisk Health January 2012 - Present
HealthCare Insight September 2010 - January 2012
LDS Employment Resource Services January 2010 - September 2010
Vangent March 2010 - July 2010
SecureAlert, Inc. June 2006 - October 2009
Stockman Kast Ryan + Company, LLP February 2006 - April 2006
Nilfisk-Advance December 1999 - July 2001
EduSource, Inc May 1998 - August 1999
Douglas Machine June 1984 - September 1997
Skills
Forecasting, Business Intelligence, CRM, Project Management, Financial Analysis, Team Building, Training, Recruiting, Operations Management, Analysis, Microsoft Excel, Time Management, Management, Human Resources, Budgets, Leadership, Access, Start-ups, Change Management, Salesforce.com, Program Management, Data Analysis, Strategic Planning, Market Research, Sales Operations, Customer Service, Business Process..., Microsoft Office, Business Analysis, Customer Satisfaction, Sales, Process Improvement, Policy
Education
Regis University 2003 — 2005
BS, Accounting
Alexandria Technical College 1978 — 1980
AS, Finance & Credit Management
Brigham Young University - Idaho 1975 — 1976
AA, Education & Social Science
Accenture June 2012 - Present
Edmond Scientific Company July 2008 - June 2012
Vangent September 2006 - March 2008
Booz Allen Hamilton March 2006 - September 2006
NCR-Teradata March 2005 - March 2006
Unisys February 1999 - March 2005
Lockheed Martin 1996 - 1998
Boeing 1989 - 1996
Skills
Federal Sales and..., Services and Solution..., Program/Project..., Proposal Development, Executive Management, P&L Management, Revenue & Profit..., Strategic Planning, Healthcare Information..., Business Intelligence, Data Warehousing, Security and Privacy, Program Management, Proposal Writing, Security, Strategy, Business Development, Professional Services, Management Consulting, Federal Law, Oracle, Information Technology, Solution Selling, Management, Process Improvement, Integration, Leadership, Cloud Computing, Enterprise Software, Project Management, Outsourcing, CRM, Requirements Analysis, Business Process, Analysis, Enterprise Architecture, Software Development, SharePoint, IT Management, IT Service Management, Consulting, Analytics, IT Strategy, PMP, SaaS, SDLC, Governance, Microsoft SQL Server, Business Analysis, Business Process...
Education
Drexel University - College of Business and Administration 1996 — 2001
MBA, Management Information Systems (GPA 4.0)
State University of New York Maritime College 1982 — 1986
BS, Computer Science
U.S. Office of Personnel Management January 2011 - Present
Department of the Interior September 2008 - January 2011
Vangent May 2005 - September 2008
Sprint 2002 - 2005
TeleGea 2001 - 2002
Lucent Technologies 1999 - 2001
IBM January 1999 - August 1999
Advisory Board Company 1996 - 1997
Skills
Federal Government, Government Contracting, Strategic Planning, Program Management, Government, Strategy, Business Development, CRM, Management Consulting, Management, Process Improvement, Business Intelligence, Change Management, Telecommunications, Leadership, Human Resources, Market Research, Proposal Writing, Sales, Business Process..., Analysis, PMP, Policy
Education
Federal Executive Institute 2013 — 2013
University of Pennsylvania - The Wharton School 2010 — 2010
Executive Education
Harvard University, John F. Kennedy School of Government 2009 — 2009
Elliott School of International Affairs 1997 — 1999
Master of Arts (M.A.)
The George Washington University - School of Business 1997 — 1999
MBA
University of Gothenburg 1998 — 1998
Bucknell University 1991 — 1995
BS
Ocean City High School 1987 — 1991
Humana August 2014 - Present
Humana May 2011 - August 2014
Vangent May 2009 - May 2011
Lockheed Martin February 2006 - May 2009
Eckerd Corp. July 2003 - January 2005
Delphic Associates May 2002 - May 2003
My Bread Baking Company July 1995 - May 2002
Skills
Microsoft Office, Administrative..., Troubleshooting, Data Analysis, Microsoft Excel, MS Excel Pivot Tables, PMI, Project Management, Project Coordination, Project Planning, Datastream, Relational Databases, Time Management, Organization Skills, Mathematical Statistics, Project Accounting, Oracle Reports, Analytics, Analytical Skills, Asset Management, Event Planning, Microsoft Word, Microsoft Project, Project Status Reporting, Written Communication, Training & Development, Healthcare Analytics, Process Improvement, Environmental Health, Emergency Procedures, Ergonomics, Facilities Operations, Administration, Human Resources, Management, Marketing, Travel Arrangements, Training, Databases, SharePoint, Operations Management, Analysis, PowerPoint, Documentation
Education
Capella University 2010 — 2016
Bachelor of Science (BS), Project Management
University of Phoenix 2008 — 2009
N/A, Business Administration/Information Technology
Bristol Community College 2006 — 2008
N/A, Business Administration
Dartmouth High School 1991 — 1995
Lapis Software Associates September 2014 - Present
Dominion Diagnostics September 2011 - September 2014
ArtifexTech October 2009 - September 2011
Vangent April 2009 - October 2009
Creative Circle Media Solutions (formerly Creative Circle Advertising Solutions) April 2007 - December 2008
ICOA Corp. April 2005 - May 2007
Citizens Bank July 2001 - April 2005
Rand Materials Handling September 1998 - June 2001
BusinessOn Corp, Inc. February 1998 - September 1998
Skills
Unix, MySQL, CSS, jQuery, JavaScript, PHP, Flash, AJAX, Web Development, SQL, Apache, Software Development, Integration, OOP, MVC, Perl, HTML, LAMP, Linux, SDLC, Oracle, Web Services, XML, Database Design, Microsoft SQL Server, Web Applications, Databases, CMS, IIS
Education
Rhode Island College 1993 — 1997
Bachelors of Arts in Computer Science, Dec 97, CS
ActioNet, Inc. November 2011 - October 2013
Pender Technologies Group January 2010 - March 2013
TATI April 2008 - April 2010
Vangent August 2007 - April 2008
Jacer 2003 - 2007
Skills
Program Management, Project Management, Leadership, Policy, Process Improvement, Management, Change Management, DoD, Analysis, Contract Management, Healthcare Information..., Team Building, IT Management, SharePoint, Business Analysis, Budgets, Government Contracting, Proposal Writing, Research, Healthcare Management, Business Process, SDLC, PMO, Business Intelligence, Government, Information Technology, Risk Management, Software Documentation, MS Project, Forecasting, Enterprise Architecture, Integration, Management Consulting, ITIL Certified, PMP, Business Process..., IT Strategy, Project Planning, Requirements Analysis, Security, Software Project..., Strategic Planning, Strategy, Visio
Education
James Madison University 1997 — 1999
BS, Health Services Administration
Institute for Corporate Productivity February 2012 - Present
Helping Hands Healing Hooves January 2010 - Present
Best Buddies International- State of WI January 2009 - Present
WI Partners in Policymaking January 2012 - December 2014
Wonderlic Inc June 2007 - January 2012
Vangent June 2003 - June 2007
Communispond 2002 - 2003
Reid 1992 - 2001
Skills
Client Relationship..., Client Engagement, Creative Writing, Product Development, Product Marketing, Fundraising, Media & Entertainment, Advisory Boards, Consultative Selling, Social Networking, Public Policy, Strategic Consulting, Special Needs, Training & Development, Succession Planning, Employee Engagement, Talent Acquisition, Non-profits, Research, Customer Satisfaction, Process Improvement, Leadership Development, Risk Management, Loss Prevention, New Business Development, Strategic Planning, Coaching, Public Speaking, Organizational..., Business Strategy, Hiring, Management, Nonprofits, Training, Selling, Recruiting, Strategy, Leadership, CRM, Employee Training, Customer Engagement, Human Resources, Business Development, Executive Management, Sales, Surveying, Talent Management, Team Building, Sales Management, Change Management
Education
University of Phoenix 1998 — 2000
MBA, Business
Loyola University Chicago 1985 — 1989
BA, Political Science
University of Wisconsin-Whitewater 1984 — 1985
Business Administration and Management, General
MicroStrategy February 2015 - Present
CYREN October 2013 - November 2014
Deloitte Consulting November 2012 - October 2013
SRA Platinum Solutions SRA International, Inc. December 2008 - November 2012
Vangent November 2007 - December 2008
Dovel Technologies Inc. October 2006 - October 2007
eBay (Shopping.com) November 2005 - August 2006
Nikken Inc. August 2004 - November 2005
Cisco Systems 2004 - 2005
Office of the Prime Minister of Israel January 2002 - August 2004
Skills
PMP, SDLC, Software Project..., Program Management, PMO, Cross-functional Team..., Project Management, Enterprise Architecture, Team Leadership, Agile Methodologies, Integration, Process Improvement, Change Management, ITIL, Software Development, Management, Agile Project Management, IT Management, Scrum, Business Process..., Risk Management, Analysis, Government, Conflict Management, SharePoint, Business Process, Management Consulting, Business Analysis, Six Sigma, Visio, Business Intelligence, Organizational..., Cross Functional Team..., Collaborative Problem..., Integrated Master..., CMMI, MS Project, Project Planning, Project Portfolio..., Governance, Requirements Gathering, Resource Management, EPLC, Conflict Resolution, Earned Value Management, SaaS, IT Strategy, Leadership
Education
Tel Aviv University 2004 — 2005
MA Studies
The Hebrew University 1997 — 2000
BA
Touchstone Consulting SRA
Trusted Advisor
SAIC
Advanced Scheduling
Travelers January 2015 - Present
Allied Global Services July 2012 - January 2015
Enterprise Rent-A-Car September 2010 - July 2012
Vangent February 2009 - September 2009
Mary Kay December 2007 - August 2008
Skills
Sales, Budgets, Recruiting, Direct Sales, Sales Management, Account Management, Team Building, Strategy, Sales Process, Customer Service, New Business Development, Cold Calling, Marketing, Process Improvement, Leadership, Social Media, Time Management, Manufacturing, Coaching, Social Media Marketing, Training, Networking, Sales Operations, Management, Interviews, CRM, Consulting, Sourcing
Education
University of Kansas 2004 — 2008
Bachelor's degree, Sociology
Dell, Inc January 2006 - Present
Vangent 2010 - 2010
American Express 2005 - 2006
Hewitt Associates 2001 - 2006
Bank of America 1995 - 2001
Skills
Talent Acquisition, Recruiting, Internet Recruiting, SDLC, Technical Recruiting, Benefits Negotiation, Applicant Tracking..., Business Development, Workforce Planning, Screening, Sourcing, Contract Recruitment, Vendor Management, Executive Search, Screening Resumes, Management, Team Leadership, Employee Engagement, IT Recruitment, Information Technology, College Recruiting, Interviews, Talent Management, CRM, Onboarding, Staffing Services, Employer Branding, Resource Management, Temporary Placement, Outsourcing, Human Resources, Training, Networking, Permanent Placement, Consulting, Taleo, Hiring, Cold Calling, Recruitment Advertising, PeopleSoft, HRIS
Education
Arizona State University 1984 — 1989
Bachelor of Science, Business
Dallas Police Department May 2013 - Present
OC Tanner January 2012 - May 2013
Brigham Young University June 2010 - January 2012
Vangent February 2010 - May 2010
SOUTH MOUNTAIN PHYSICAL THERAPY November 2006 - February 2007
CAFFALL TILE AND SUPPLY COMPANY May 2006 - August 2006
Best Buy February 2005 - November 2005
Skills
Team Leadership, Customer Service, Data Analysis, Microsoft Excel, Microsoft Word, Leadership, Public Speaking, Microsoft Office, PowerPoint, Team Building, Managing Employees, Russian, Lean Manufacturing, Manufacturing, Teamwork, Marketing, Law Enforcement...
Education
Western Governors University 2012 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations
Brigham Young University 2009 — 2011
Russian, Humanities
Utah State University 2006 — 2006
Biology
Murray High SchoolHigh School Graduate2003-2006 2003 — 2006
High School Diploma, N/A
CGI Federal April 2011 - Present
Vangent October 2008 - March 2011
SAIC January 2001 - September 2008
Education
Duke Fuqua School of Business 2009 — 2011
MBA, Strategy and Operations
Payless ShoeSource May 2015 - Present
State Street November 2013 - May 2015
Lawrence Memorial Hospital November 2012 - November 2013
Vangent, a General Dynamics Company October 2006 - November 2012
Vangent December 2003 - October 2006
Sprint Nextel July 2002 - December 2003
Oxygen Media 2001 - 2001
Cole, Warren & Long, Inc. 2000 - 2001
Skills
PeopleSoft, HRIS, Performance Management, Applicant Tracking..., Learning Management..., Onboarding, Business Process Mapping, System Integration..., Requirements Analysis, SharePoint, Visual Studio, Employee Benefits, Personnel Management, Process Improvement, Vendor Management, SDLC, Resource Management, Benefits Administration
Education
University of Kansas 1995 — 1999
BS, Education
Toll Collector Vdot Abucus January 2012 - Present
Macy’s January 2011 - Present
VDOT January 2012 - August 2012
Macy's August 2011 - January 2012
Vangent, Inc. August 2008 - July 2010
Vangent August 2008 - July 2010
Medicare January 2008 - January 2010
Kids Foot Locker August 2006 - March 2008
Kids Foot Locker January 2006 - January 2008
Down Town Lock Room January 2003 - January 2006
Skills
Customer Service, Creative Direction, Following Instructions, Great communications..., Great Personality, Great Leader, Well-organized, Fast Learner, Microsoft Office, Microsoft Word, Internet, Warehousing, Delegation, Problem Solving, Proactive self-starter
Education
University of Phoenix 2007 — 2009
Bu, Business Administration and Management, General
Henrico High School 1999 — 2003
Standard, Accounting
Henrico High School
University of Phoenix
The Abreon Group October 2014 - Present
Metrus Group February 2013 - October 2014
Angling Sales and Marketing April 2012 - February 2013
Gibson Consulting, LLC April 2009 - April 2012
Vangent January 2002 - November 2008
ServiceMaster May 2001 - November 2001
ServiceMaster October 2000 - May 2001
ServiceMaster April 2000 - October 2000
Video Arts 1991 - 1998
Skills
Sourcing, Strategic Sourcing, Change Management, Supply Chain, Consulting, Management Consulting, Leadership, Logistics, Strategic Planning, Project Management, Sales, Marketing, Organizational..., Business Strategy, Business Development, Training, Budgets, Talent Management, CRM, Operations Management, Contract Negotiation, Cross-functional Team..., Strategy, Management, Recruiting, Lead Generation, Performance Management, Entrepreneurship, Sales Operations, Direct Sales, Online Marketing, Cold Calling, Project Planning, Program Management, Business Process..., Coaching
Education
Drake University 1986 — 1990
BA, Journalism
Fannie Mae January 2011 - Present
DISYS 2009 - 2010
Binary Group 2008 - 2009
Vangent 2007 - 2008
CSC 2006 - 2007
SI International 2004 - 2006
Booz Allen Hamilton 2002 - 2004
SRA International 2001 - 2002
Concert 1996 - 2000
Bell Atlantic 1995 - 1996
Skills
Master Data Management, Business Intelligence, Enterprise Data Modeling, Data Warehousing, SDLC, Data Integration, Data Governance, Data Modeling, Analysis, Enterprise Architecture, Data Architecture, ETL, Architecture, Data Quality, Architectures, Informatica
Education
American University 1992 — 1994
Master in Information Systems
George Mason University 1979 — 1983
B.S. Finance
ASIJ
California National University for Advanced Studies (CNUAS) April 2006 - Present
Prophecy Consulting Group, LLC July 2003 - Present
Prophecy Consulting Group, LLC February 2001 - Present
AZ Region Future City Competition 1997 - Present
Society of Women Engineers 1987 - 2011
Vangent November 2009 - June 2010
Arizona Small Business Development Center Network March 2007 - September 2007
Walt Bouchard & Associates May 2001 - June 2004
Motorola SPS June 1997 - February 2001
Maricopa County Government November 1992 - June 1997
Skills
Critical Chain Project..., Program Management, Program Development, Administration, Business Analysis, Business Management, Small Business, Contract Negotiation, Data Analysis, Engineering, Financial Analysis, Government, Governance, Government Liaison, Innovation, Knowledge Management, Keynote, Team Leadership, Leadership Development, Microsoft Office, Manufacturing, Negotiation, Non-profits, Organizing, PowerPoint, Public Relations, Public Speaking, Research, Media Relations, Problem Solving, Teaching, Troubleshooting, Team Management, Strategy, Strategic Planning, Management, Project Management, Analysis, Cross-functional Team..., Social Networking, Coaching, Change Management, Nonprofits, Process Improvement, Team Building, Training, Start-ups, Community Outreach, Fundraising, Leadership
Education
Arizona State University 2015 — 2015
Training 2 You 2010 — 2011
PMP Certification, Project Management
Arizona State University - W. P. Carey School of Business 2000 — 2002
MBA, Business
Howard University School of Engineering 1981 — 1983
Master of Science, Engineering
Howard University School of Engineering 1976 — 1981
Bachelor of Science, Chemical Engineering
Floor and Decor February 2014 - Present
Compass Group/Eurest @ General Dynamics December 2012 - February 2014
The Crossroads Inc. November 2010 - December 2012
The Crossroads Inc November 2010 - February 2012
VANGENT January 2010 - January 2011
Pensus Group June 2007 - January 2009
Skills
Mergers, Routing, Team Building, Process Improvement, Customer Service, Operations Management, Inventory Management, Sales Management, Sales Operations, Transportation, Leadership, Logistics, Business Development, Contractors, Hospitality, Invoicing, Magazines, Negotiation, Office Management, Problem Solving, Packaging, Recruiting, Treatment, Training, Project Planning, Analysis, Budgets, Management, Customer Satisfaction, Team Leadership, Project Management, Coaching, Outlook, Strategic Planning, Contract Management, Cross-functional Team..., Program Management, Call Centers, Change Management, Contract Negotiation, Leadership Development, Employee Relations, Process Scheduler, Human Resources, Vendor Management, P&L Management, Mergers & Acquisitions, Performance Management, Supervisory Skills, Fundraising
Education
Glendale Community College 2012 — 2012
General Studies
Washington High 1978 — 1982
General
VANGENT October 2007 - Present
General Dynamics Information Technology March 2006 - October 2007
CSC 2005 - 2006
Sallie Mae 1995 - 1997
Education
Strayer University 2002 — 2004
Scanning America Inc April 2010 - Present
Gold Canyon Candle November 2009 - December 2010
Veterans Administration March 2008 - March 2010
Vangent June 2005 - December 2007
Lawrence Memorial Hospital November 2003 - April 2006
Kansas Turnpike Authority February 2000 - June 2004
The Jones Store 1998 - 2000
Skills
Outlook, Microsoft Office, Data Entry, Microsoft Word, Microsoft Excel, Customer Service, PowerPoint
Education
Johnson County Community College 1993 — 1995
Fashion Merchandising
Lawrence High School 1990 — 1993
General
Private March 2012 - Present
PCore Ventures LLC January 2008 - Present
August Schell Enterprises June 2009 - March 2012
Hewlett-Packard October 2007 - May 2009
Vangent April 2006 - October 2007
SAIC May 2002 - April 2006
US Government 2000 - 2001
Skills
Cloud Computing, jQuery, PHP, Python, Linux, Shell Scripting, VMware, Systems Engineering, Business Analysis, Virtualization, Perl, Opsware, MySQL, Data Center, Software Development, Node.js, MongoDB, Apache, Business Process..., Consultancy, Zenoss, Splunk, Linux HA, Cisco IOS, SAN, XML, Bash, Windows Server, Operating Systems, Databases, Oracle, IT Strategy, System Architecture, AJAX, Networking, IT Service Management, System Administration, VMware ESX, Ubuntu, Distributed Systems, Consulting
Education
University of Southern California 2004 — 2006
MS, Systems Architecture and Engineering
Carnegie Mellon University 1999 — 2003
BS, Electrical and Computer Engineering, Engineering and Public Policy
Deerfield High School 1995 — 1999
Vangent November 2009 - September 2010
The Leukemia and Lymphoma Society March 2009 - October 2009
ProLogis May 2005 - September 2008
Cendant Travel Services February 2002 - May 2005
American Express June 1996 - July 2002
Heublein Inc January 1991 - May 1996
Education
Texas Woman's University
Bachelor's of Sciemce
Pearson September 2013 - Present
Pearson October 2008 - August 2013
Pearson February 2007 - September 2008
Vangent August 2005 - February 2007
Pearson Educational Measurement October 2000 - August 2005
Beechwood Computing January 1997 - October 2000
Education
University of Iowa - Henry B. Tippie College of Business 2003 — 2006
MBA, PM
Thanthai Periyar 1992 — 1996
BE, ECE
Campion 1979 — 1992
Vangent System ArchitectPearson Government Solutions1987 - Present
Skills
Software Development, System Architecture, Visual C#, .NET, asp., SQL Server 2000-2008, HTML, Microsoft Office, microsoft windows XP,..., Business Analysis, Microsoft SQL Server, Integration, Business Development, Management, Software Project..., Requirements Analysis, Enterprise Architecture
Education
Heidelberg University 1976 — 1980
bs, Math & Computer Science
UIHC February 2007 - Present
Vangent August 2005 - February 2007
Pearson 2001 - 2007
Broderbund February 2001 - June 2002
Diebold Card Systems January 2000 - October 2000
Tropitone Furniture June 1999 - January 2000
Ramco Systems October 1997 - March 1999
Aptech Computers July 1996 - October 1997
Skills
Databases, Microsoft SQL Server, ETL, Requirements Analysis, Software Project..., Integration, Business Intelligence, SQL, Software Development, SDLC
Education
University of Madras 1992 — 1996
BE, Electronics and Communication
Vangent April 2002 - Present
Vangent 2000 - Present
Skills
PMP, Change Management, Training, Program Management, Team Building, Project Management, Performance Management, Process Improvement, Training Delivery, Management, Cross-functional Team..., Team Leadership, Organizational..., Strategy, Leadership Development, Vendor Management, Coaching, Management Consulting, Business Process..., Talent Management, Call Centers, Workshop Facilitation, Leadership, Employee Training, Human Resources, Performance Improvement, Instructional Design, Employee Relations, Instructor-led Training, Employee Engagement, Onboarding, Outsourcing, Workforce Planning, Executive Coaching, Recruiting, Staff Development, Workforce Management, Strategic Planning, Resource Management, Talent Acquisition, Needs Analysis, Learning Management, E-Learning, Conflict Resolution, Government, ADDIE
Education
University of Iowa 1988 — 1991
ACT July 2008 - August 2015
Vangent November 1999 - October 2007
Education
University of Iowa 1987 — 1992
Vangent May 1988 - Present
Skills
Enterprise Architecture, SDLC, Project Management, Software Project..., System Architecture, Requirements Analysis, Software Development, Integration, Agile Methodologies
Education
University of Iowa
BS, Comp Sci and Business
Home June 2011 - Present
GD/Vangent, Inc. June 2003 - December 2011
Vangent February 2007 - January 2008
Vangent, Inc. 2007 - January 2008
Pearson June 2003 - February 2007
Booze Allen Hamilton December 2002 - June 2003
AFFINA February 1995 - December 2002
Martin Engineering August 1993 - January 1995
TransTechnology May 1986 - August 1993
Deloitte & Touche June 1979 - May 1986
Skills
Customer Relations, Government, Program Management, Business Process..., Process Improvement, Vendor Management, Customer Service, Change Management, Strategic Planning, Project Management, Operations Management, Leadership, Enterprise Architecture, Team Building, CRM, Budgets, Visio, Management Consulting, Training, Call Centers, Forecasting, Business Analysis, Team Leadership, Cross-functional Team..., Analysis, Strategy, Executive Management, Integration, Risk Management, Management, IT Strategy, Performance Management, Project Planning, Business Intelligence, Business Development, Outsourcing, PMP, Governance, Proposal Writing, Security, Business Process, Start-ups, PMO, Six Sigma, IT Management, Software Documentation, Consulting, Requirements Analysis, Project Portfolio..., SDLC
Education
University of Illinois at Urbana-Champaign - College of Business 1976 — 1979
Bachelor of Science (BS), Accounting
General Dynamics Information Technology December 2003 - Present
Vangent, Inc. April 2009 - December 2010
Vangent December 2003 - April 2009
Pearson Government Solutions 2003 - February 2007
ICE Gallery April 2002 - August 2003
America West Airlines June 1999 - March 2002
Northwest Airlines July 1990 - June 1999
Education
University of St. Thomas 1991 — 1993
MBA, Human Resources
St. Cloud State University 1985 — 1988
BS, Education
College of Saint Benedict 1984 — 1985
Centers for Disease Control and Prevention October 2014 - Present
Centers for Disease Control and Prevention November 2010 - Present
Northrop Grumman Information Systems August 2009 - December 2010
Centers for Disease Control and Prevention August 2008 - August 2009
Vangent August 2005 - August 2008
University of Pittsburgh School of Medicine June 2002 - July 2004
Skills
Health Communication, Program Management, Social Media, Interactive Media, Marketing, Public Health, Program Evaluation, Research, Data Analysis, Government, Community Outreach, Qualitative Research, Health Education, Strategic Communications, Program Development
Education
Emory University 2004 — 2006
MPH, Behavioral Science/Health Education
Allegheny College 1998 — 2002
BS, Neuroscience
General Dynamics Information Technology September 2011 - Present
Vangent March 2007 - September 2011
Pearson Performance Solutions November 2000 - March 2007
Reid Psychological Systems October 1991 - 2000
Skills
SaaS, Strategy, Cloud Computing, Salesforce.com, Strategic Partnerships, Leadership, Account Management, Management, Solution Selling, Team Building, Professional Services, Business Strategy, Business Development, Enterprise Software, Strategic Planning, CRM, Sales Management
Education
Eastern Michigan University
BS, Psychology
ACT November 2013 - Present
ACT May 2013 - November 2013
Vangent, Inc. / General Dynamics Information Technology (GDIT) June 2011 - May 2013
Vangent June 2006 - June 2011
Applied Systems July 2004 - June 2006
Skills
Project Management, PMP, Software Development, Software Development..., Web Development, Contact Centers, Telephony, Agile Methodolgy, Microsoft SQL Server, Integration, Requirements Analysis, Contractor Management, Contractor Supervision, Contractor Liaison, People-oriented, Functional Requirements, Functional Management, IVR, CRM Integration, Vendor Management, Cross-functional..., Cross-functional Team..., Requirements Management, Agile Methodologies, Management, SDLC, Visio, Analysis, CMMI, SharePoint, Software Engineering, Requirements Gathering, Software Project..., Software Documentation, Agile Project Management, Enterprise Architecture, Systems Analysis, PMO, Scrum, Resource Management, IT Strategy, Business Intelligence, Process Improvement, SQL, .NET, Visual Basic, XML, Troubleshooting, Operating Systems, Waterfall
Education
University of Iowa 2000 — 2004
BA, Management Information Systems
Vangent, Inc. December 2011 - Present
Vangent February 2002 - December 2011
NCS Pearson October 1998 - February 2002
NCS May 1996 - October 1998
NCS May 1995 - May 1996
Skills
Project Management, Budget, Government, Call Center, Process Improvement, Program Management, Change Management, Quality Assurance, Budgets, Business Analysis, Team Building, Business Planning, Contract Management, Management, Training, Leadership, Security, Business Process..., PMP, SDLC, Call Centers, Vendor Management, Customer Service, Integration, Software Documentation, PMO, Analysis
Education
University of Iowa 1992 — 1994
Bachelor of Business Administration (B.B.A.), Business Administration
Kirkwood Community College 1987 — 1992
Associate of Arts (A.A.), Accounting
Vangent, a General Dynamics Company April 2010 - Present
Rockwell Collins May 2008 - April 2010
Vangent, Inc. May 2007 - May 2008
Vangent 2006 - 2007
Pearson Government Solutions 1994 - 2006
Lockheed Aircraft Service 1989 - 1994
Skills
Proposal Writing, Government Contracting, Program Management, RFP, Business Development
Education
University of Iowa 1985 — 1989
BBA, Finance
Vangent 2003 - Present
Vangent, Inc. May 2006 - April 2008
Skills
Instructional Design
Education
Ohio University 1962 — 1966
Northern Illinois University
M.Ed., Education
General Dynamics Information Technology April 2013 - Present
General Dynamics Information Technology July 2010 - Present
Vangent March 2008 - July 2010
Skills
SharePoint, Quality Assurance, Project Management, Business Process Mapping, Call Centers, Integration, Requirements Analysis, Access, PMO, Program Management, Change Management, PMP, Vendor Management, Business Process..., Forecasting, Data Analysis, Microsoft SQL Server, Process Improvement, Business Analysis, Software Documentation, SDLC, Six Sigma, Visio, Management, Team Leadership, Business Process, Software Development, Cross-functional Team...
Education
University of Kansas
Bachelor of Arts (B.A.), Chemistry, Mathematics, Economics
CoreAxis Consulting May 2015 - Present
Self-employed 2002 - Present
Self-employed 2002 - 2014
Self-employed 2002 - 2014
LogicBay 2007 - 2010
StCCG 2009 - 2009
Vangent 2007 - 2009
Click2Learn 1997 - 2002
Graham Wright Interactive 1994 - 1997
Skills
Instructional Design, Proofreading, Blended Learning, Quality Assurance, Editing, E-Learning, Technical Writing, Learning Management..., Training, Learning Management, ADDIE, Captivate, Needs Analysis, Camtasia, SCORM, Adult Education, Curriculum Design, Distance Learning, Instructor-led Training, Social Learning, Instructional Technology, Employee Training, Training Delivery, Mobile Learning, Content Development
Education
University of North Carolina at Chapel Hill 1989 — 1991
M.Ed., Instructional Design and Educational Media
University of North Carolina at Chapel Hill 1981 — 1985
B.A., English, Sociology
East Mecklenburg High School 1978 — 1981
Randolph Junior High
Vangent Software Development ManagerPearson Government Solutions1998 - 2006
National Computer Systems (currently Pearson) 1994 - 1997
Education
University of Northern Iowa 1987 — 1994
Computer Science, Computer Science, Math, Anthropology
NPIC Trainer December 2008 - Present
Vangent 2003 - 2010
Vangent, Inc. July 2004 - December 2009
Vangent, Inc. July 2004 - December 2008
America West Vacations August 2001 - July 2004
Skills
Customer Retention, Training, Call Center, Employee Training, Human Resources, Process Improvement, Program Management, Change Management, Performance Management, Call Centers, Team Building, Recruiting, Technical Support, Workforce Management, Team Leadership, Management, Leadership, Customer Service, Coaching, Training Delivery, Quality Assurance, Employee Relations, Customer Experience, Software Documentation, Interviews, Customer Satisfaction, Operations Management, Vendor Management, Employee Engagement, Leadership Development, Organizational..., Onboarding, Business Process..., Talent Management, Employee Benefits, Workforce Planning, HRIS, Analysis, Project Management, Instructional Design, Strategy, Hiring, Needs Analysis, Performance Improvement, Workshop Facilitation, Outsourcing, Learning Management, Talent Acquisition, Succession Planning, Instructor-led Training
Education
AA 1966 — 1969
Bachelor of Business Administration (BBA), Business/Commerce, General
College of Marin 1966 — 1968
AA, Business Administration
Currently seeking new opportunities June 2015 - Present
One Life Unlimited August 2014 - June 2015
State of Arizona October 2013 - July 2014
DES~Department of Developmental Disabilities November 2010 - October 2013
Rio Salado College October 2009 - April 2010
Vangent 2010 - 2010
Financial Engines March 2009 - October 2009
BankUSA N.A. November 2006 - February 2009
Swift Transportation January 2005 - November 2006
Pendergast Elemenary School District May 2004 - January 2005
Skills
English, Teaching, Writing, Research, Customer Service, Job Coaching, Microsoft Office, Microsoft Excel, Organizational..., Retail, Coaching, Performance Management, Leadership Development, Training, Curriculum Development, Recruiting, Management, Finance, PowerPoint, Staff Development, Leadership, Time Management, Organizational..., Public Speaking, Policy, Nonprofits
Education
Northern Arizona University 1996 — 2001
MAE, Education
Arizona State University West 1991 — 1994
BAE, Education
University of Iowa February 2012 - Present
Vangent, Inc. May 1994 - February 2012
Vangent 1994 - 2009
Vangent, Inc 1994 - 2009
Education
University of Iowa 1990 — 1994
BS, Computer Science
Integrity Staffing Solutions, Amazon August 2011 - March 2013
Randstad, Arizona State Parks February 2012 - May 2012
Vangent March 2010 - February 2011
Castles N Coasters January 2004 - July 2009
Skills
Customer Service, Outlook, Microsoft Office, Criminal Justice, Word, Public Speaking, PowerPoint, Excel, Quality Assurance, Retail, Troubleshooting, 10 Key, Payroll, Accounts Payable, Microsoft Word
Education
Columbus State University 1999 — 2001
M.P.A., Public Administration
Columbus State University 1996 — 1998
B.S., Criminal Justice
Extend Health August 2010 - Present
Vangent February 2010 - July 2010
Citibank 2003 - 2008
Education
Glendale Community College
In prgress, Business management
Scottsdale Community College
Vangent March 2004 - August 2007
Education
University of South Florida 1991 — 1993
BA, English
Vangent June 2009 - Present
Tampa Bay Academy August 2008 - December 2008
Florida State Attorneys Office August 2006 - August 2008
Alltel Wireless Communications January 2000 - January 2006
General Telephone Corporation January 1996 - January 2000
Law Office of Roy E January 1994 - January 1995
Barnett Bank of Tampa February 1989 - December 1994
Education
Saint Leo University 2006 — 2008
Bachelors, Criminal Justice
Hillsborough Community College 1990 — 1995
Associate, Legal Assisting
iMemories September 2012 - Present
THQ June 2011 - February 2012
RemX Specialty Staffing November 2010 - June 2011
AYS Photography October 2010 - November 2010
Art Institute of Phoenix January 2010 - September 2010
Vangent February 2009 - November 2009
Aramark Harrison and Lodging February 2008 - September 2008
Skills
Creative Writing, Technical Writing, Software Quality..., Photo editing, Photoshop CS5, MS Office Suite, Mentoring, Written + Verbal..., Analytic Thinking, Leadership, Customer Focus, Process Improvement, Project Coordination, People Management, Photoshop, Communication, Microsoft Office, Project Management, Video Games, Game Development, Game Design, Unreal Engine 3, Xbox 360, Maya, Storyboarding, PS3, Quality Assurance, Wii, 3D Studio Max
Education
Art Institute of Phoenix 2010 — 2010
BA, Game Art and Design
Flowing Wells High School 2002 — 2006
Diploma, Art
Post Office January 2012 - Present
United States Postal Service January 2012 - Present
Vangent October 2009 - December 2011
US Army October 2002 - June 2009
Skills
Customer Service, Operations Management, Inventory Management, Process Improvement, Team Building, Logistics, Microsoft Office, Microsoft Excel
Education
Grand Canyon University 2011 — 2013
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Robert Morris University - Illinois 1993 — 1996
BBA, Management
Grand Canyon University
Master’s, Business Administration; Human Resources
Robert Morris University
Bachelors, Business Administration
Haskell Indian Nations University Student Senate May 2013 - August 2015
State Health Insurance Counseling of Kansas March 2009 - April 2015
General Dynamics Information Technology November 2008 - July 2012
Vangent November 2008 - October 2011
Skills
Certified Insurance..., Federal Records..., Secretarial Skills, Risk Management, Risk Analysis, Public Policy, Indian Gaming, Public Health, Student Leadership, Committee Chairman, Knowledge Management, Report Writing, Written Correspondence, Teamwork, Team Leadership, Federal Government..., Presentation Development, Public Speaking, Policy, Leadership, Call Centers, Customer Service, Management, Training, Process Improvement, Fundraising, Insurance, Project Management
Education
Haskell Indian Nations University 2012 — 2014
Associate of Arts (A.A.), Business Administration and Management, General
Haskell Indian Nations University 2009 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Nevada State Bank February 2011 - Present
Vangent January 2011 - February 2011
The Light Group 2011 - 2011
BVS July 2009 - November 2010
Education
University of Iowa 2002 — 2006
BA, Computer Science, Math
Capital One September 2014 - Present
vangent 2009 - 2010
Skills
Customer Service, Workforce Management, Customer Satisfaction, Team Leadership, Call Centers, Process Improvement, Data Entry, Call Center, Software Documentation, Telephone Skills, Customer Experience
Education
Everest University-South Orlando 2013 — 2015
associate, Criminal Justice/Law Enforcement Administration
Vangent April 2011 - August 2011
Acess to Care August 2008 - December 2009
Circle K Convenience January 2004 - February 2007
Education
Arizona College of Allied Health 2011 — 2012
Vangent 2011 - Present
AccuQuote May 2007 - January 2010
Wickes Furniture November 2004 - April 2006
Skills
Typing 40wpm, Microsoft Word, 10 Key
Education
The College of Office Technology 2000 — 2002
Administrative Medical Assistant
Vangent
Skills
Software Development, SQL, SDLC, Microsoft SQL Server, Integration, Enterprise Architecture, Agile Methodologies, Business Process..., Customer Service, Software Documentation, Training, Process Improvement, Team Leadership, Program Management, Team Building, Call Centers, Leadership, Vendor Management, Business Analysis, SharePoint, Change Management
Education
University of Kansas
Bachelor of Science (BS), Computer Science
CSC April 2012 - Present
Belk March 2012 - March 2012
Vangent September 2011 - December 2011
Dino's Italian Resturant July 2008 - November 2008
Burger King January 2008 - July 2008
Concord Cleaners October 2007 - November 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Access, PowerPoint
Education
Somerset Community College 2010 — 2014
In Progress, Early Childhood Education and Teaching
rowan county adult center 2007 — 2007
GED, General Studies
N/A Delivery DriverPizza HutSeptember 2011 - Present
Student at JSRCC September 2009 - August 2011
Vangent July 2008 - July 2009
Skills
Customer Service, Process Improvement, Time Management, Outlook, Microsoft Word, Software Documentation, Customer Satisfaction, Inventory Management, Call Centers, Telephone Skills, Data Entry
Education
J Sargeant Reynolds Community College 2009 — 2011
Associate's Degree, Social Sciences
TeleTech @home October 2011 - Present
24 Answering Service Solutions November 2009 - October 2011
Vangent September 2009 - November 2009
Education
Everest University-Tampa 2009 — 2015
brandon Sr. High 1993 — 1995
Vangent 1996 - 2010
Pearson March 1996 - October 2009
Skills
Databases, SQL, Data Analysis, Data Modeling, Access, Data Warehousing, SharePoint, Public school educator, Certified librarian
Education
University of Utah 1975 — 1976
Library Science, A
University of Kansas 1947 — 1951
Bachelor of Music Education, Music Teacher Education, K-12
West Corporation April 2010 - Present
Vangent March 2009 - November 2009
Genesys Conferencing March 2007 - September 2008
Education
Hayfield secondary school 2001 — 2005
Pitt Community College