Experience
God's Love We Deliver  January 2010 - Present
Jean & Kate   June 2011 - Present
God's Love We Deliver  March 2008 - January 2010
YMCA of Greater New York  March 2008 - July 2008
YMCA of Greater New York  September 2006 - March 2008
Thirteen/WNET  January 2005 - September 2006
Vantage Deluxe World Travel   June 2004 - December 2004
Museum of Fine Arts, Boston  January 2004 - May 2004
Museum of Fine Arts, Boston  January 2002 - December 2003

Education
Boston University   2000 — 2004
Bachelor of Arts (B.A.), Art History and Public Relations

Experience
Placester, Inc.   July 2015 - Present
Dealix (former Autotegrity), a CDK Global company   July 2013 - Present
AADESIGN   December 2009 - Present
athenahealth  2015 - 2015
Dana-Farber Cancer Institute  April 2013 - July 2013
Vantage Deluxe World Travel   April 2012 - April 2013
Kandilian Law Offices   September 2011 - January 2012

Skills
Email Marketing, Web Design, CMS, HTML, Google Analytics, Adobe Creative Suite, Web Development, Email Marketing Software, HTML emails, User Experience, HTML scripting, CSS Javascript, WordPress, User Interface Design, Web Content Management, jQuery, Illustration, Facebook, Website Development, Logo Design, XHTML, Dreamweaver, Web Analytics, SEO, Web Project Management, Adobe Acrobat, Layout, A/B testing, Google Adwords, Display Advertising

Education
The New England Institute of Art   2010 — 2010
Post-Graduate Certificate in Web Development I

The New England Institute of Art   2008 — 2010
Bachelor's degree, Graphic Design

Bunker Hill Community College   2005 — 2007
Associate of Science (AS), Graphic Arts and Visual Communication

Belaruski Dzjaržauny Universitet Informatyki i Radyjoelektroniki   2000 — 2004
Computer Engineering

Experience
Sallie Mae  June 2011 - Present
Vantage Deluxe World Travel   September 2010 - June 2011
Grand Circle Corporation  January 2004 - 2010
VPG Integrated Media  July 2001 - January 2003
Vertica Systems Inc.   1999 - July 2001

Skills
Web Content Management, Content Development, CMS, Tridion, JavaScript, HTML + CSS, jQuery, Social Media Marketing, Adobe Creative Suite, Marketing Strategy, Project Implementation, Scope Management, Blogging, Email Marketing, HTML, Information Architecture, User Experience, E-commerce, Analytics, Interaction Design, SEO, Content Management, Web Analytics, Digital Marketing, User Interface Design, Web Design, Web Development, Integrated Marketing

Education
Boston University   2000 — 2001
Web Certified, Design/Web/Media

UMass Boston   2012 — 2012
Project Management Certification, Practical Project Management

Museum of Fine Arts
cartooning, mural painting, art history

Experience
CVS Health  May 2015 - Present
CVS Caremark Corporation  April 2014 - Present
Vantage Deluxe World Travel   December 2013 - March 2014
Staples  May 2013 - December 2013
Staples  September 2011 - May 2013
Staples  March 2011 - September 2011
OfficeTeam  October 2010 - February 2011
Urban Diversion Inc   June 2009 - October 2010
ABCey Events  March 2009 - June 2009

Skills
Event Planning, Social Media Marketing, Account Management, Recruiting, Sales, Facebook, Management, Budgets, Cold Calling, Email Marketing, Marketing, Social Media, Customer Service, Community Outreach, Event Management, Outlook, Microsoft Office, Microsoft Excel, PowerPoint, Customer Retention, Talent Acquisition, Marketing Communications, Microsoft Word, Marketing Strategy, Product Marketing, Digital Marketing, Interviews, B2B, Strategic Planning, Networking, Retail, Training, Project Management, Online Marketing, Social Networking, Business Development, Negotiation, Merchandising

Education
University of Phoenix   2009 — 2012
Bachelors, Business Management - Global Business Management

Johnson & Wales University   2008 — 2009
Sport, Entertainment, Event Management

Experience
NTTData for Optum/United HealthGroup   November 2014 - March 2015
OneCab   December 2013 - June 2014
Kelly Services for Boston Financial Data Services   October 2011 - October 2013
Vantage Deluxe World Travel   February 2011 - April 2011
TownCommon Forums Inc.   August 2004 - February 2011
Mike Doukas Associates   January 1999 - February 2011
Photoforge   June 1999 - December 2002
Polaroid  August 1992 - December 1998

Skills
Product Development, E-commerce, Sales, Start-ups, Marketing Strategy, Marketing, Software Design, Entrepreneurship, Program Management, Leadership, Online Advertising, Advertising, Product Marketing, Process Improvement, Marketing Communications, B2B, Business Development, Competitive Analysis, Marketing Management, Strategic Partnerships, Strategy, Product Management, Management, Market Research, Training, Business Planning, New Business Development, Integration

Education
Massachusetts College of Art and Design

Experience
HBX Harvard Business School  September 2015 - Present
Global Adrenaline  April 2015 - August 2015
Harvard Business School  June 2008 - March 2015
Harvard Business School  June 2008 - February 2011
Vantage Deluxe World Travel   November 2006 - June 2008
Explorica  September 2004 - November 2006
CIEE  February 2004 - September 2004
Grand Circle Corporation  March 2001 - January 2004
STA Travel  December 1999 - March 2001

Skills
Risk Management, Travel Logistics, Training & Development, Operations Management, Emergency Management, Vendor Relations, Budgeting, Contract Negotiation, Contract Management, Travel Planning, International Relations, Logistics, Training, Budgets, International Education, Humor, Program Management, Leadership, Event Planning, Employee Training, Event Management, Community Outreach, Higher Education, Management, Program Development, Social Media, Public Speaking

Education
Lesley University   2006 — 2008
MA, Intercultural Relations

The University of Queensland   1996 — 2000
BA, French

Experience
Vantage Deluxe World Travel   January 2013 - Present
Northern Essex Community College  September 2010 - March 2014
211th Military Police Battalion   2003 - 2012
Valnetine and Kebartas, Inc   September 2002 - January 2005

Skills
Collections, Account Reconciliation, Accounts Receivable, Customer Service, Intelligence Analysis, Security Clearance, Information Security, Retention Management, Training, Credit Analysis, Databases, Data Analysis, Briefing, Compliance, Management, System Administration, Data Entry, Military, Army, Human Resources

Education
Cochise College   2010 — 2013
Cerification, Military Intelligence, General

Northern Essex Community College   2010 — 2012
Associate's degree, Accounting

Experience
American Medical Association  June 2015 - Present
American Medical Association  March 2012 - Present
Vantage Deluxe World Travel   December 2010 - May 2011
Talbots  April 2001 - December 2010
Potpourri Collection   April 1992 - April 2001

Skills
Microsoft Office, Business Objects, Unica, Customer Acquisition, Segmentation, CRM, Databases, Retail Sales, Database Marketing, Direct Marketing, Direct Mail, Multi-channel Marketing, Email Marketing, Analytics, Catalogs, E-commerce, Integrated Marketing, Online Advertising, Management, Web Analytics, Digital Marketing

Education
Eastern Nazarene College   2004 — 2005

Dean College   1999 — 2001
A.S, Business Administration

Experience
Vantage Deluxe World Travel   January 2015 - Present
Clintara  April 2014 - January 2015
Bally Technologies  September 2011 - November 2012
Barry-Wehmiller International Resources  February 2009 - September 2011

Skills
ASP.NET, C#, Microsoft SQL Server, VB.NET, .NET, SSIS, BizTalk, SSRS, ADO.NET, JavaScript, Blogging, HTML5, jQuery, HTML 5, Web Applications, CSS3, Software Development, SQL, Web Development, Requirements Analysis

Education
Anna University   2004 — 2008
Bachelor's Degree, Information Technology

Holy Cross Anglo Indian Girls Higher Secondary School   1990 — 2004
Schooling, Higher Secondary

General Assembly

Experience
Simpson Gumpertz & Heger Inc. (SGH)   March 2012 - Present
Vantage Deluxe World Travel   October 2010 - February 2012
Suffolk Construction Co., Inc   May 2007 - September 2009
Payton Construction Corporation   April 2006 - May 2007
Grant Thornton LLP  June 2001 - April 2006

Skills
Marketing Research, Business Development, Lead Generation, Prequalification, Report Generation, Database Management, Project Coordination, Marketing, Proposal Management, Presentation Development, Collateral Design, Writing, Analysis, Training, Marketing Management, Graphic Design, Process Improvement, Key Performance..., Event Management, InDesign, Photoshop, Microsoft Office

Education
Bentley University   1997 — 2001
B.S., Marketing

Experience
CFGI  January 2015 - Present
Technology Finance Consulting Leadership in the Greater Boston Area   2014 - Present
Merchant Resources Group   2013 - Present
TechCXO  April 2014 - December 2014
Punchey, Inc.   2012 - 2013
Vantage Deluxe World Travel   2011 - 2012
Panviva  2010 - 2011
Tervela Inc   January 2008 - 2010
ManageSoft Corp   2005 - 2007
Centra Software  1997 - 2005

Skills
Business Strategy, Venture Capital, Mergers & Acquisitions, Start-ups, IPO, Revenue Recognition, SaaS, Internal Controls, Corporate Development, Cash Management, Financial Modeling, CFO, Leadership, Management, Finance, Accounting, Forecasting, Corporate Governance, Enterprise Software, Sarbanes-Oxley Act, SEC filings, Executive Management, Investments, Restructuring, Acquisition Integration, Due Diligence, CFOs, Venture Financing, Management Consulting, Start-up Consulting, Start-up Ventures, Early-stage Startups, Startup Marketing, Mergers, Entrepreneurship, Entrepreneurial Finance, Entrepreneurship..., MBA, Consulting, Strategy, Auditing, Strategic Partnerships, Managerial Finance, SEC Filings

Education
Babson College
MBA, Finance

University of New Hampshire - Whittemore School of Business and Economics
BS, Business Administration, Graduated Cum Laude,

Experience
Vantage Deluxe World Travel   April 2013 - Present
Vantage Deluxe World Travel   February 2013 - April 2013
Grand Circle Corporation  January 2009 - October 2011
Grand Circle Corporation  March 2005 - January 2009
Grand Circle Corporation  August 2001 - March 2005
First USA Partners, a Bank One Company   October 1997 - August 2001

Skills
Email Marketing, QuarkXPress, Direct Mail, Direct Marketing, Adobe Creative Suite, Advertising, Creative Direction, InDesign, Illustrator, Layout, Social Media Marketing, Graphic Design, User Experience, WordPress, Concept Development, Photoshop, Photography, Marketing Communications, Brochures, Online Advertising, Graphics, Packaging, Web Design, Social Media, Content Management, Marketing Strategy, Catalogs, Integrated Marketing, Art Direction

Education
Fitchburg State University   1991 — 1996
BS, Communications with concentration in Graphic Design

Experience
Vantage Deluxe World Travel   June 2012 - Present
Projects Abroad  March 2013 - April 2013
Gap Inc.  October 2007 - October 2012
American Islamic Congress  January 2012 - May 2012
Human Rights Office in Cape Town, South Africa   December 2011 - January 2012

Skills
Customer Service, Facebook, Social Media, Social Networking

Education
Emmanuel College   2008 — 2012
Bachelor of Art, Global Studies and International Affairs

Experience
Blue Ridge Partners  May 2012 - Present
L'Oreal USA  October 2011 - May 2012
Grey Shingle Partners   August 2011 - May 2012
Vantage Deluxe World Travel   August 2010 - August 2011
Animax Entertainment  January 2009 - December 2009
Prodigious Worldwide a Digitas/Publicis Company   2006 - 2008
Digitas  2006 - 2008
Invoke Solutions  2003 - 2006
Creditek  2002 - 2003
Epsilon  1999 - 2002

Skills
B2C ecommerce, Digital Marketing, Differentiation, Venture Capital, Consulting, Start-ups, Strategy, Competitive Analysis, Marketing Strategy, Business Development, Online Advertising, Segmentation, Analytics, CRM, Strategic Planning, E-commerce, Management, Web Analytics, Integrated Marketing, Market Research, Digital Strategy, Mobile Devices, Product Management, Management Consulting, Entrepreneurship, Marketing, Business Strategy, Strategic Thinking, Enterprise Software, Leadership, Digital Media, Social Networking, Business Planning, Executive Management, Sales, Product Marketing, Social Media, Multi-channel Marketing, Analysis, Team Building, Market Analysis, Online Marketing, Mergers & Acquisitions, Mobile Marketing, Go-to-market Strategy, Direct Marketing, New Business Development, Marketing Management, Corporate Development, Cross-functional Team...

Education
Indiana University - Kelley School of Business   1978 — 1980
B.S., Marketing

Indiana University of Pennsylvania   1976 — 1978
Bachelor of Science, Business

Conestoga Senior High School   1973 — 1976

Experience
Vantage Deluxe World Travel   August 2013 - January 2014
The Lionheart Foundation   September 2012 - September 2013
Professional Writer/Freelance Journalist   January 1990 - 2013
Putnam Investments  November 2005 - August 2009
CommercialARTS, Inc.   January 2001 - October 2005
Editor and Publisher Yearbooks, Inc.   January 2000 - September 2000

Skills
Marketing Communications, Copywriting, Social Media, Advertising, Writing, Editing, Social Media Marketing, Integrated Marketing, Digital Strategy, SEO, Blogging, Social Networking, Google Analytics, SEM, Google Adwords, Wordpress, Online Marketing, Written & Oral..., Persuasive Presentations, Social Media Coaching &..., Editorial/Content..., HubSpot Partner, Hootsuite Partner, light Graphic Design, Social Media Channel..., Quality Assurance for..., Online Advertising, Hootsuite, Music Industry, Graphic Design, Word Press, Google Adwords..., Adobe Creative Suite, Photography, Photo Retouching, Eventbrite, Slideshare, Quora, Social Media Best..., Social Media Coach, Social Media ROI, Social Analytics, Digital Media, Marketing, Facebook, Web Design, Publicity, Non-profits..., Vimeo, Content Strategy

Education
Boston University   2010 — 2012
MS in Advertising, Advertising

Boston University   2007 — 2010
Bachelor’s Degree, Business Management

Bronx Community College   1990 — 1993
Associates Degree, Liberal Arts, Broadcast Communications

Fiorello H. Laguardia High School For The Performing Arts   1987 — 1990
Vocal Music, Vocal Music

Experience
Longy School of Music  September 2011 - April 2013
Vantage Deluxe World Travel   March 2011 - October 2011
Cambridge College  January 2011 - March 2011
MIT-Aeronautics & Astronautics Dept   February 2009 - November 2010
MIT- Microsystems Technology Labs   April 2001 - February 2009
MIT-Technology Licensing Office  August 2000 - April 2001
Harvard Pilgrim Healthcare  December 1998 - June 2000
Shreve, Crump & Low   March 1996 - November 1998

Skills
Microsoft Office, Outlook, Data Entry, Budgets, PowerPoint, Account Reconciliation, Bookkeeping, ADP Payroll, Research, Teamwork, Office Management, Financial Reporting, Access, Bank Reconciliation, Financial Statements, Spreadsheets

Education
Bunker Hill Community College   2011 — 2014

Jewish Vocational Service   1989 — 1991
Diploma, Accounting

Experience
Boston Foodie Tours   July 2012 - Present
della zona   January 2012 - Present
UMass Boston  October 2011 - Present
Hostess Catering, LLC.   October 2011 - January 2012
Vantage Deluxe World Travel   September 2010 - December 2010
Grand Circle Corporation  May 2010 - August 2010
Grand Circle Corporation  January 2008 - July 2010
Grand Circle Corporation  November 2004 - January 2008
Grand Circle Corporation  August 2003 - November 2004

Skills
Budgets, Strategic Planning, Customer Service, Event Planning, Social Media

Education
Cambridge School of Culinary Arts   2011 — 2012
Profesional Chefs Degree

Albion College   1996 — 2000
Political Science

Experience
Vantage Deluxe World Travel   June 2015 - Present
Textile Plus Screenprinting   August 2013 - June 2015
Applebee's  March 2013 - May 2013
Kohl's Department Stores  September 2012 - January 2013
KW Design   June 2012 - August 2012
DePuy Spine  March 2007 - January 2012

Skills
Adobe Creative Suite, HTML + CSS, Microsoft Office 2007, Graphic Design, Newsletters, Art, Packaging, Typography, Logo Design, Layout, InDesign, Illustrator, Posters, Adobe Acrobat, Photoshop, Brochures, Corporate Identity, HTML, WordPress, Branding & Identity, Web Design, Mac, Product Design, Digital Photography, Advertising, Microsoft Office

Education
Bridgewater State University   2010 — 2014
Bachelor's Degree, Graphic Design

Bristol Community College   2007 — 2010
Associate of Arts, Graphic Design

Bristol Plymouth Technical High School   2004 — 2007
High School Diploma, Computer Aided Drafting

Experience
Brightcove  October 2013 - Present
Brightcove  March 2007 - Present
Vantage Deluxe World Travel   September 2003 - March 2007
One To One Interactive  1999 - 2003

Education
University of Massachusetts, Amherst   1991 — 1995

Boston University

Experience
SolarCity  March 2015 - Present
Tips Photo   January 2006 - Present
NaturaLawn of America  January 2014 - March 2015
Triton Technologies, Inc.   January 2013 - December 2013
Vantage Deluxe World Travel   May 2012 - September 2012
Lydon Productions   June 2002 - September 2012

Skills
Sales Management, Sales Operations, Microsoft Excel, Microsoft Word, Computer Repair, Graphic Design, Photoshop, Illustrator, Premiere Pro, Proshow Producer, Camtasia, Photography, Skype, Product Development, Event Management, Premiere, Team Building, Microsoft Office, ProShow Producer, Web Design, Online Advertising, Advertising, Customer Service, Public Speaking

Education
Clark University   2004 — 2005

Experience
KCM Consulting Grp in Planning & Developments   June 2011 - Present
KCM Consulting Grp in PLanning & Developments   February 1996 - Present
Kimberly for hospitality Management   January 1996 - Present
Vantage Deluxe World Travel   September 2004 - June 2011

Skills
Tourism, Hospitality Industry, Hotels, Hospitality Management, Hospitality, Hotel Management, Marketing Strategy, Business Development, Public Relations, Teamwork, English, Team Building, Operations Management, Leadership, Contract Negotiation, Resorts, Budgets, Customer Service, Project Planning, Event Management, Management, Cruises, Leisure Travel, Travel Management, Online Marketing, Organizational..., Strategic Planning, New Business Development

Education
Helwan University Cairo   2001 — 2003
PHD, Tourism Planning & Development

Helwan University Cairo   1990 — 1993
Master Degree, Tourism

Helwan University Cairo   1970 — 1974
BA, Hotel Managment

Experience
MorphoTrust USA  January 2015 - Present
jlusk Design   September 2007 - Present
Vantage Deluxe World Travel   October 2013 - December 2014
iPROMOTEu  May 2013 - October 2013
iPROMOTEu  October 2012 - May 2013
Harvard Apparatus  August 2012 - October 2012
Hasbro Inc  December 2011 - August 2012
GAP Promotions  May 2010 - April 2011
Sun Life Financial  January 2009 - January 2009
MHQ Municipal Vehicles   January 2008 - August 2008

Skills
InDesign, Illustrator, Logo Design, Graphic Design, Photoshop, Dreamweaver, Flash, Promotional Design, Promotional Material..., Marketing Communications, Social Media Marketing, Digital Photography, Packaging, Graphics, Posters, Newsletters, Image Manipulation, Photography, Typography, Social Media, Trade Shows, Layout, Advertising, Flyers, Facebook

Education
Worcester State University   2014 — 2014
Certificate, Gerontology

Tri County Regional Vocational Technical High School   2011 — 2011
Certificate, HTML Web Design

Endicott College   2007 — 2011
Bachelor of Fine Arts, Graphic Design

Experience
Northeastern University  October 2014 - Present
FSM Online   May 2014 - Present
Navient  May 2014 - October 2014
Watcher Junior   September 2009 - August 2014
Sallie Mae  September 2011 - May 2014
FSM Online   March 2012 - April 2014
Vantage Deluxe World Travel   September 2010 - September 2011
Liberty Mutual  May 2005 - September 2010
CGPR  July 2005 - December 2005
Laureate Education, Inc.   April 2004 - May 2005

Skills
HTML, CSS, Video Editing, Multimedia, Digital Media, Avid Media Composer, Final Cut Pro, Final Cut Studio, Adobe Creative Suite, Dreamweaver, Photoshop, Email Marketing, Content Management, Web Content Management, Web Content Creation, Content Writing, Creative Writing, SEO, Project Management, Social Media, Blogging, Knitting, InDesign, Video, Online Marketing, Web Content, Web Design, Copy Editing, WordPress, Content Strategy, CMS, After Effects, Public Relations, Google Analytics, YouTube, Copywriting, Facebook, New Media, Film, Feature Articles, Content Development, Proofreading, Social Networking, Journalism, Press Releases

Education
Fairfield University   1999 — 2003
BA, Creative Writing, Film/Television/New Media

Portsmouth High School   1996 — 1999

Experience
Cengage Learning  August 2006 - April 2014
Macy's  November 2004 - November 2009
Vantage Deluxe World Travel   May 2004 - November 2004
Fitchburg State College  February 1997 - January 2001
Filene's Basement  April 1994 - August 1996

Skills
Books, Academic Publishing, Content Strategy, Digital Asset Management, Online Publishing, Manuscript, Content Development, Editorial, Proofreading, Copy Editing, Textbooks, Ebooks, Publishing, Blogging, Fact-checking, Adobe Acrobat, Freelance Writing, Publications, Book Design, Editing, Text Editing, Press Releases, Social Media, Social Networking, Technical Writing, Content Management, Copywriting, Newsletters, Facebook, Journalism, Magazines, Creative Writing

Education
Fitchburg State College   1998 — 2001
Master of Arts (M.A.), English Language and Literature, General

Fitchburg State College   1996 — 1998
Bachelor of Arts (B.A.), English Language and Literature, General

North Shore Community College   1992 — 1996
Associate's degree, Liberal Arts and Sciences/Liberal Studies

Experience
TakePart  May 2012 - Present
The Boston Globe  November 2010 - Present
TourSphere, LLC   October 2010 - Present
The Boston Writer   August 2007 - Present
Vantage Deluxe World Travel   August 2006 - September 2007

Skills
Feature Writing, Blogging, Marketing Writing, Editing, reporting, Copywriting, Business Writing, Copy Editing, Marketing, Feature Articles, Storytelling, Editorial, Journalism, Social Media, Newsletters, Magazines, New Media, QuarkXPress, News Writing, Newspapers, Publications, Research, Email Marketing, Television, Marketing Copy, Online Journalism, Brochures, Creative Writing, Publishing, Photoshop, Writing, Interviews, Dreamweaver, Web Content Management, Layout, Web Content, Press Releases, Proofreading, Books

Education
Abilene Christian University   2004 — 2006
Master of Arts, Theology

Abilene Christian University   2000 — 2004
Bachelor's of Arts, Journalism

Experience
Explorica  March 2010 - Present
Vantage Deluxe World Travel   2007 - March 2009
SMI Travel Corp   2001 - 2007
Far & Wide Travel Corp   January 2000 - June 2001
Brian Moore International Tours   July 1997 - January 2000
Cellular USA/Home DSS   1996 - 1997
Arch Communications  1995 - 1996
Avis Budget Group  1990 - 1995
Papa Gino's  1984 - 1990

Skills
Customer Acquisition, Strategic Planning, Social Media, Product Development, Strategic Partnerships, Branding & Identity, Process Improvement, Tourism, Lead Generation, Marketing Strategy, Direct Marketing, Online Advertising, Marketing, Market Planning, Account Management, Sales, Advertising, PowerPoint, Social Media Marketing, Public Relations, Start-ups, Digital Marketing, Sales Management, Competitive Analysis, Sales Operations, Email Marketing, Forecasting, E-commerce, Online Marketing, New Business Development, Management, Business Development, Leadership, Marketing Communications, B2B, Event Management, Budgets, Customer Retention, CRM, Strategy, Coaching, Team Building, Customer Service, Hospitality, Time Management, Social Networking, Negotiation

Education
Boston College   1979 — 1982
BS, Marketing, Economics

Experience
Windham Professionals  September 2014 - Present
TripAdvisor  August 2013 - September 2014
Public Consulting Group  March 2008 - July 2013
Vantage Deluxe World Travel   2006 - 2007
Bingham McCutchen  2001 - 2006
NewsEdge  1995 - 2001
Individual Inc.  1995 - 2000
Massachusetts General Hospital  1987 - 1995

Skills
Disaster Recovery, Management, IT Management, Call Center, Cloud Computing, Call Centers, Team Leadership, SaaS, Project Management, Security, Customer Service, Visio, Account Management, Microsoft SQL Server, Telecommunications, SDLC, Agile Methodologies, Process Improvement, Vendor Management, Networking, Data Center, Troubleshooting, Servers, VMware, VoIP, IP, Cross-functional Team..., MPLS, Avaya, Integration, IT Strategy, Information Technology, Cisco Technologies, ITIL, System Administration, Microsoft Exchange, Virtualization, VPN, SharePoint, IT Service Management

Education
Rivier College   1992 — 1994
Bachelor of Arts Program, Business Administration

Diablo Valley College   1981 — 1983
Associate of Arts Program, Business Administration

Experience
Elderhostel  October 2009 - Present
Road Scholar  2004 - October 2009
Vantage Deluxe World Travel   2003 - 2004
Self-employed  1984 - 2004
Vantage Deluxe World Travel   2002 - 2003
Step On Guide Service   1986 - 2003
ACIS Educational Tours  1987 - 1990
International Weekends   1985 - 1985

Skills
Tourism, Leadership, Program Management, Event Management, Travel Management, Public Speaking, Contract Negotiation, Product Development, Travel Planning, French, Leisure Travel, Event Planning, Leisure, Online Travel, Cruises, Business Travel, Vacation, Incentives, Hospitality, Tour Operators, Incentive Travel

Education
Boston University   1980 — 1984
B.A., French Language and Literature

William Allen Senior High School   1978 — 1980

Universite de Nice and Institut Catholique (Paris)
Study Abroad - French Language, Culture, Literature and Civilization, Sophomore and Junior Years

Experience
Splash Direct Marketing   January 2013 - April 2014
Regent Seven Seas Cruises  2007 - 2011
Vantage Deluxe World Travel   October 2005 - November 2006
Online Vacation Center  2001 - 2005
Renaissance Cruises  1991 - 2001
Royal Viking Line  January 1989 - 1991
United Airlines  1983 - 1990

Skills
Cruises, Advertising, Email Marketing, Direct Mail, Marketing Strategy, Tourism, Direct Marketing, Social Media Marketing, Digital Marketing, Marketing Communications, Online Advertising, Marketing, New Business Development, Integrated Marketing, Hotels, CRM, Strategy, Marketing Management, Account Management, Competitive Analysis, Budgets, E-commerce, Event Management, Management, Lead Generation, Market Planning, Sales, Hospitality, Leadership, Salesforce.com, Team Building, Product Development, Online Marketing

Education
Babson College, MBA
MBA, Marketing

Wheaton College, BA
BA

Bard College
NY

Experience
Vantage Deluxe World Travel   April 2002 - March 2015
Saga International Holidays  April 1994 - January 2002

Skills
Direct Marketing, Email Marketing, Online Travel, Travel Management, Direct Mail, Tourism, Online Marketing, Brand Management, Marketing, Database Marketing, Digital Marketing, Product Marketing, Project Management, Marketing Strategy, Leisure Travel, E-commerce, Social Media, Online Advertising, Social Media Marketing, Competitive Analysis, P&L Management, Inventory Management, Creative Strategy, Customer Retention, Microsoft Excel, Creative Briefs, SEO, Product Development, Microsoft Word, Cross-team Collaboration, River and Small Ship..., Microsoft Office, Content Management, Marketing Communications, Web Content Management, Copy Editing, Catalogs, Content Development, Proofreading, Management, SEM, Adobe Creative Suite, CMS, Facebook, Twitter, InDesign, Key Performance..., Program Management, Google Analytics

Education
Boston University
Liberal Arts and Sciences/Liberal Studies

Massachusetts Bay Community College
Paralegal studies

Palmer High School
High School, collerge prep

Experience
The Disney Store  March 2014 - Present
The Disney Store  February 2012 - Present
The Disney Store  February 2011 - February 2012
The Walt Disney Company  January 2009 - February 2011
Walt Disney Company  May 2006 - January 2009
Disney Store, N.A.   2004 - 2006
Vantage Deluxe World Travel   2004 - 2004
Harte-Hanks  2003 - 2004
Tweeter Home Entertainment  1999 - 2003
Harte-Hanks  October 1995 - July 1999

Skills
Advertising, Analytics, CRM, Database Marketing, Digital Marketing, Digital Strategy, Direct Marketing, E-commerce, Email Marketing, Leadership, Market Research, Marketing, Marketing Strategy, Multi-channel Marketing, Product Marketing, Retail, Social Media Marketing, Web Analytics

Education
Temple University   1986 — 1987
Bachelor of Business Administration (BBA), Marketing

Hofstra University   1983 — 1986
Marketing

Experience
Coupa Software  April 2015 - Present
American Express  October 2014 - April 2015
American Express  July 2011 - September 2014
American Express  February 2011 - June 2011
Eversave.com   October 2010 - January 2011
Vantage Deluxe World Travel   September 2003 - October 2010

Skills
Account Management, New Business Development, Salesforce.com, Cold Calling, Online Advertising, Sales Management, Lead Generation, Sales, Email Marketing, Marketing, Social Media Marketing, Advertising, Marketing Strategy, Business Development, Customer Acquisition, Management, E-commerce, Sales Process, Customer Service, Call Centers, Product Development, Enterprise Software, CRM, B2B, Selling, Direct Sales, Strategic Partnerships, Customer Retention, Strategy, Consulting, Leadership, Consultative Selling, Relationship Management, Negotiation, Strategic Planning, Business Planning, Contract Negotiation, Solution Selling, Sales Operations, Sales Presentations, Team Leadership, P&L Management, Business Strategy, Online Marketing, Training, SaaS, Analytics, Project Management, Competitive Analysis, Cloud Computing

Education
Salem State College   2001 — 2002
Communications; Psychology

Keene State College   1998 — 2000
Communications; Psychology

Wakefield Memorial High School   1993 — 1997
High school diploma

University of Derby

Experience
Greater Boston Real Estate Board  August 2014 - Present
Vantage Deluxe World Travel   February 2012 - August 2014
CMAccess   October 2011 - February 2012
The Creative Group  March 2011 - October 2011
Haus Of Realty   February 2011 - October 2011
Fidelity Investments  June 2011 - August 2011
Sooshi Clothing   December 2010 - January 2011
Loudbus   January 2010 - November 2010
LaVoie Group  October 2009 - January 2010
JustJaw   May 2009 - November 2009

Skills
Drawing, Painting, sports, XHTML, Microsoft Office, XML, XP, Leopard, Photoshop, Dreamweaver, Illustrator, QuarkXPress, Adobe Creative Suite, Final Cut Pro, Wordpress, Graphic Design, InDesign, Photography, Web Design, HTML, Fireworks, CSS, Logo Design, Adobe Acrobat, Mac, User Interface Design, Web Development, jQuery, Brochures, Illustration, Graphics, Typography, JavaScript, Art Direction, Layout, CMS, PowerPoint, Video Editing, Logos, Word, Corporate Identity, Social Media, Pre-press, Posters, HTML + CSS, User Experience, Microsoft Word, WordPress, Content Management, Newsletters

Education
Boston University: Center for Digital Imaging Arts (CDIABU)   2008 — 2009

Eckerd College   2003 — 2007
Bachelors of Arts, Visual Art

Hopkinton High School   1999 — 2003
High school Degree, Everything

Experience
Q Burke Mountain Resort   June 2015 - Present
Vantage Deluxe World Travel   2015 - 2015
Green Mountain Farm-to-School  February 2013 - March 2014
Lyndon State College  September 2012 - December 2012
Codet Newport Corp   May 2012 - August 2012

Skills
Print Design, Typography, Photography, Logo Design, Branding, Page Layout, Book Design, Poster Design, InDesign

Education
Lyndon State College   2009 — 2013
Bachelor of Arts (BA), Graphic Design

Experience
Autodesk  February 2009 - Present
Moldflow  October 2006 - February 2009
Houghton Mifflin  March 2002 - October 2006
Vantage Deluxe World Travel   August 2000 - March 2002

Skills
Marketing Strategy, Copywriting, Marketing, Business Development, Product Development, Project Management, Social Networking, Program Management, Creative Direction, Team Leadership, Event Planning, Strategic Planning, Management, E-commerce, Sales, Lead Generation, Marketing Communications

Education
Emerson College   1998 — 2000
Masters

Syracuse University   1995 — 1998
Bachelors

Experience
Coldwell Banker Residential Brokerage  October 2014 - Present
Osram Sylvania  October 2011 - Present
AJSimboli Real Estate Inc.   September 2007 - August 2011
2004-2006  July 2004 - May 2006
Vantage Deluxe World Travel   2002 - 2006

Skills
Accounts Payable, General Ledger, Accounting, Account Reconciliation, Accounts Receivable, Invoicing, Analysis, Finance, Customer Service, Financial Statements, Financial Reporting, Financial Analysis, Internal Controls, Teamwork, Credit, Microsoft Office, Bank Reconciliation, Access, Payroll

Education
Boston University   1997 — 2001
B.S, Business Administration and Management

Boston University - School of Management   1997 — 2001
Bachelor's degree, Business Administration and Management, General

Cambridge Rindge & Latin High School   1993 — 1997
High School Diploma

Experience
Vantage Deluxe World Travel   August 2013 - Present
Specialty Commerce Corp.  August 2009 - Present
SC Corporation   March 2000 - July 2009
Mattel / Learning Company   1999 - 2000
WearGuard an ARAMARK Company   1997 - 1999
Vantage Deluxe World Travel   1994 - 1997

Skills
Direct Marketing, E-commerce, Integrated Marketing, Customer Acquisition, Multi-channel Marketing, Marketing Strategy, Online Marketing, SEO, Brand Development, Creative Direction, Direct Mail, Marketing, Advertising, Strategic Partnerships, Social Media Marketing, Segmentation, Database Marketing, Email Marketing, Marketing Communications, Analytics

Education
Boston College   1990 — 1994
BS, Marketing

Experience
Johnson & Johnson  May 2014 - March 2015
Vantage Deluxe World Travel   November 2012 - November 2013
HONEYWELL  January 2005 - November 2012

Skills
Process Improvement, Business Analysis, Analytics, Data Analysis, Business Intelligence, Analysis, Project Management, Access, Management, Vendor Management, Visio, CRM, Program Management, Forecasting, Business Objects, Supply Chain, Call Centers, Testing, Salesforce.com, ERP, Six Sigma

Education
University of Phoenix   2012 — 2014
BUSINES DEGREE WITH CONCENTRATION IN SUPPLY CHAIN MGT

Franklin Pierce University
BUSINESS

Experience
Vantage Deluxe World Travel   August 2015 - Present
Vantage Deluxe World Travel   June 2015 - July 2015
J. Jill  January 2015 - April 2015
Emerson College  May 2013 - December 2014
Future Boston Alliance  January 2014 - May 2014
Ellerine Holdings Limited   2007 - 2012
Arrow Advertising & Design CC   August 2004 - July 2007

Skills
Advertising, Marketing, Graphic Design, Photography, Adobe Creative Suite, Strategy, Brand Development, People Skills, Management, Graphics, Creative Direction, Retail Design, Leadership, Retail, Marketing Communications, Branding & Identity, Teamwork, Project Management

Education
Emerson College   2013 — 2014
Master's Degree, Integrated Marketing Communication

Inscape Design College   2001 — 2003
3 Year Diploma, Graphic Design

King Edward VII High School   1995 — 1999
Matric Certificate

Experience
Australian Pacific Touring   January 2009 - Present
Lac de Geus TM   September 2000 - Present
AmaWaterways & APT   2009 - December 2012
Vantage Deluxe World Travel   January 2008 - January 2009
PADI  February 2004 - 2009
IATM   2000 - 2009
Gate 1 Travel  November 2006 - April 2008
Grand Circle Corporation  September 2000 - November 2006
EF Educational Tours  2001 - 2002

Skills
Underwater Photography, iWork, office for mac, Office for Mac, Tourism, Cruises, Leisure, Management, Leisure Travel, Tour Operators, Travel Management, Training, Event Management, Hospitality, Vacation, Hotels, Travel Planning, Adventure Travel, Cruise Lines, Social Media, Event Planning, Marketing Strategy, Tour Management, Hotel Management, Incentive Travel, Pre-opening, Incentives, Microsoft Office, Restaurants, Hospitality Management, Resorts, Hospitality Industry, Business Travel, Rooms Division, Online Travel, Hotel Booking, Banquets

Education
NHTV Internationale Hogeschool Breda   1998 — 2000
Tour Management

Haagse Hogeschool/TH Rijswijk   1994 — 1998
Bachelor, The Hague School of European Studies

RSG Brielle   1986 — 1994
VWO, VWO Pre university Education

Experience
Commonwealth of Massachusetts  August 2014 - Present
Integra Network Services   April 2014 - August 2014
Vantage Deluxe World Travel   May 2010 - September 2012
State Street  March 2008 - September 2008
Boston Financial Data Services  January 2006 - January 2008
Computershare  2002 - 2004

Skills
Customer Service, Process Improvement, Call Centers, Team Leadership, Customer Satisfaction, Training, Microsoft Excel, Business Analysis, Data Analysis, Analytics, Microsoft Word, Call Center, Leadership, Management, Microsoft Office, Team Building, Coaching, CRM, Salesforce.com, Sales, Analysis, Forecasting, Time Management

Education
ITT Technical Institute-Norwood   2013 — 2016
Bachelor of Science (B.S.), Computer Systems Networking and Telecommunications, 4.0

New England College of Business and Finance   2006 — 2006

Westwood High School   1997 — 2001
Diploma, GE

Experience
F&E Painting Co   August 2013 - Present
Sears Holdings Corporation  August 2013 - Present
Vantage Deluxe World Travel   April 2012 - June 2013

Skills
Tourism, Travel Management, Event Management, Marketing, Marketing Strategy, Online Marketing, Business Travel, Leisure Travel, Event Planning, Online Advertising

Education
Kaplan University   2015 — 2019
HVAC/R, Industrial Technology/Technician

Bunker Hill Community College   2002 — 2004

Experience
AFRICAN TRAVEL, INC   January 2013 - Present
Princess Cruises  August 2012 - January 2013
Ticketmaster Entertainment  October 2008 - October 2009
Vantage Deluxe World Travel   March 2007 - September 2008
Nuance Communications  March 2005 - February 2007
Deloitte  March 2003 - August 2004
Euromoney  August 2000 - January 2004

Skills
Digital Marketing, Marketing Strategy, Market Research, Email Marketing, CRM, Direct Marketing, Marketing, Salesforce.com, Strategy, Business Development, Management, Business Planning, Market Analysis, Creative Direction, Product Marketing, Analytics

Education
Merrimack College   1994 — 1999
International Business

Jagiellonian University   1995 — 1996
History

Experience
Mercury Systems  September 2014 - Present
The Parthenon Group  August 2013 - August 2014
Turner Motorsport  September 2012 - July 2013
Foley Hoag LLP  February 2012 - August 2012
Foley Hoag LLP  March 2011 - February 2012
Foley Hoag LLP  November 2009 - February 2011
Foley Hoag LLP  March 2007 - November 2009
Vantage Deluxe World Travel   April 2006 - January 2007
Plymouth Rock Assurance  July 2000 - February 2006

Skills
SQL, JavaScript, ASP.NET, System Administration, Active Directory, C#, CSS, XSLT, Photoshop, ECMAScript, HTML, Objective-C, XML, CAML, Project Management, iPhone Application..., SharePoint, SharePoint Designer, Software Development, Windows Server, Microsoft SQL Server, SQL Server Management..., Microsoft Exchange, Microsoft Dynamics, InterAction, Visual Studio, Microsoft Office, MS Project, Visio, Visual C#, T-SQL, Knowledge Management, HR Software, Finance, Marketing, Web Analytics, CMS, Crystal Reports, Customer Service, Business Continuity, Troubleshooting, GUI development, Databases, Information Technology, Web Development, Web Applications, Technical Support, Management, Enterprise Software, Disaster Recovery

Education
Allegheny College   2004 — 2005
None, English, Physics, Psychology

Bishop Feehan High School

Experience
CVS Health  February 2015 - July 2015
Liaison International  2014 - 2015
Cengage Learning  December 2008 - January 2014
Vantage Deluxe World Travel   December 2007 - November 2008
EF Education  2006 - 2008
Fidelity Investments  1998 - 2001

Skills
User Interface Design, User Experience, Flash, InDesign, User Interface, Email Marketing, Information Architecture, QuarkXPress, Adobe Creative Suite, Content Management, Dreamweaver, Graphic Design, Art Direction, Mac, Creative Direction, Illustrator, Multimedia, Publishing, CSS, Layout, User Experience Design, User-centered Design, Web Design, Interaction Design, Information Design, Wireframes, Storyboarding, Logo Design, Branding & Identity

Education
Gibbs College-Boston   1998 — 2000
Design and Visual Communications

Blue Hills Regional Technical School   1992 — 1996
Commercial and Advertising Art

Experience
Nicholas H. Safford & Co., Inc.   November 2013 - Present
Curbside Hospitality  October 2012 - October 2013
Curbside Hospitality  July 2012 - October 2012
Mager Chiropractic   October 2011 - July 2012
Kraft Foods  November 2010 - October 2011
Niscayah  September 2009 - October 2010
Family Continuity  August 2008 - December 2009
Addison Gilbert Hospital  September 2006 - August 2008
Vantage Deluxe World Travel   March 2002 - May 2006
Symmetricom  April 2001 - March 2002

Skills
Microsoft Excel, Microsoft Word, MedFX, AS400, Meditech, Windows 7, Microsoft Windows 98, Windows 2000, Internet, Internet Explorer, Typing, Front Office, Office Equipment, IBM iSeries, Training, Team Building, Leadership, Accounts Receivable, Customer Service, Management, Budgets, Accounts Payable

Education
Ashford University   2012 — 2016
Bachelor's degree, Major: Business Administration; Minor: Human Resources Management

Gloucester High School   1992 — 1996
General Studies, Business classes

Experience
Vantage Deluxe World Travel   2006 - 2015
Timberland/Adecco   2004 - 2006
Castel, Inc.   2002 - 2004
Grand Circle Travel  1999 - 2001
Alliance Technology Group  1998 - 1999
Fidelity Investments  1996 - 1997
Bausch & Lomb/Polymer Technologies   1990 - 1996

Skills
SQL, Visio, IBM iSeries, Vendor Management, RPG, Systems Analysis, SDLC, Data Analysis, E-commerce, Business Intelligence, JavaScript, Integration, Databases, DB2, Business Analysis, XML, CRM, Microsoft SQL Server, Requirements Analysis, HTML, CSS, Software Project..., Project Management, OS/400, Web Development, Product Management, User Experience, Customer Service

Education
Boston University
Master’s Degree, Computer Information Systems

Moscow State University of Transport (MIIT)
Bachelor’s Degree, Computer Science & Math

Experience
Vantage Deluxe World Travel   January 2014 - Present
Chris's Online Auctions   August 2010 - January 2014
Cengage Learning  June 2008 - August 2010
Freedom to Marry Coalition of Massachusetts (equalmarriage.org)   August 2005 - June 2008
Houghton Mifflin  May 2002 - May 2008
InterSystems Software Corp.   1998 - 2001
Pearson Publishing  May 1997 - April 1998
Boston Magazine  February 1997 - May 1997
FEDEX  1990 - 1995
United States Air Force  August 1986 - December 1989

Skills
eBay, Content Development, Email Marketing, Content Management, Publishing, Content Strategy, Marketing Communications, Web Design, Google Analytics, Web Content Management, Creative Direction, Marketing, Marketing Strategy, CRM, Newsletters

Education
Emerson College   1994 — 1998
BFA

Experience
Vantage Deluxe World Travel   June 2013 - Present

Skills
CMA, MBA, Financial Reporting, Management Reporting, Professional Services, Manufacturing, Distribution, Staff Supervision 30+, Metrics, Budgeting, Consolidation, ERP Implementations, International Accounting, Revenue Recognition, Cost Accounting, Private Equity, Capital Raising, Great Plains Software, SEC Financial Reporting, Public Company, Technology Integration, Hyperion HFM Certified, Financial Analysis, Interpersonal Skill, Sarbanes-Oxley, IFRS, Transfer Pricing, VAT, Retail, Restructuring, ERP, Worldwide Business..., Foreign Languages, SaaS, Online Payment Solutions, IPO, International Tax, External Audit, International..., Manufacturing Operations, CRM Integration, Start-ups, Audit Committee, Sales & Use Tax..., Holding Companies, Compliance, KPI Dashboards, Intercompany..., Operations Management, Budgets

Education
Bryant University   1990 — 1993
Master of Business Administration (MBA)

Warsaw University
M.S./B.S.

Brown University   1986 — 1987
Exchange Student

Experience
eClinicalWorks  May 2009 - Present
Robert Half International  August 2008 - March 2009
Vantage Deluxe World Travel   December 2007 - August 2008
Monster Worldwide  2006 - 2007
Verizon Communications  1991 - 2006

Skills
CRM, Strategy, Talent Acquisition, Talent Management, Recruiting, Performance Management, Leadership, Training, Management, Organizational..., Process Improvement

Education
Suffolk University   2003 — 2009
MBA Program, Business Adminstration

Villanova University   2007 — 2007
Green Belt, Six Sigma

Franklin Covey   2005 — 2006
Certified Trainer, Franklin Covey 4 Disciplines of Execution

Eastern Nazarene College   1997 — 1999
Bachelor of Science, Business Adminstration

Woman in Technology Institute   1993 — 1994
Telecommunications Technology Certificate, Telecom

Experience
The MRS Company   August 2008 - Present
Vantage Deluxe World Travel   2006 - 2007
LoJack Corporation  2002 - 2006
Polaroid Corporation  1996 - 2001

Education
Bowdoin College
BA, Mathematics

Columbia University - Columbia Business School
MBA, Operations Research

Experience
TourMatters   May 2014 - Present
Athleta  February 2014 - March 2015
United South End Settlements  September 2013 - May 2014
Women's Lunch Place  July 2013 - May 2014
Vantage Deluxe World Travel   2010 - 2013
Centre Street Solutions   2008 - 2010
Grand Circle Corporation  2002 - 2008
Grand Circle Corporation  2007 - 2007
Grand Circle Corporation  2005 - 2007
Grand Circle Corporation  2003 - 2005

Skills
Leadership, Travel, Editing, Writing, Travel Writing, Feature Articles, Journalism, Management, Process Improvement, Training, Program Management, Customer Satisfaction, Customer Service, Staff Development, Analysis, Human Resources, Sales, Strategic Planning, Coaching, Account Management, Policy, Root Cause Analysis, Team Building, Leadership Development, Project Management, Employee Relations, Performance Management

Education
Northeastern University   2007 — 2010
MBA

Emerson College   2000 — 2000

Lehigh University   1988 — 1992
B.A.

Experience
Museum of Fine Arts, Boston  October 2012 - Present
Vantage Deluxe World Travel   June 2009 - October 2012
Cambridge Systematics  December 2006 - March 2009
Bluespec   2005 - 2006

Skills
Troubleshooting, E-commerce, SEO, Project Management, Active Directory, SaaS, Databases, Vendor Management, Data Center, Business Analysis, Cisco Call Manager, Web Analytics, Virtualization, Networking, VMware Infrastructure, EMC Storage, HP Server Hardware, Blades, Blackberry Enterprise..., Microsoft Exchange, Routers, Switches, Cisco Technologies, Backup Solutions, Windows Server, Linux, Mac, VoIP, IP PBX, Firewalls, DNS, DHCP, Routing, Servers, Windows, SAN, Network Security, Disaster Recovery, Network Administration, System Administration, Security, Storage, SIP, FTP, NAS, Cisco Nexus, Cisco IOS, Cisco Routers, IP, Cisco Wireless

Education
Sevastopol State Technical University   1988 — 1993
Master's degree, Computer Systems Networking and Telecommunications

Experience
WyzAnt Tutoring  March 2011 - Present
826 Boston  September 2010 - Present
Abby Kurzman   November 2007 - Present
Talking Writing  September 2011 - May 2013
Harvard University  May 2010 - May 2013
Cambium Learning  January 2005 - October 2009
Tom Snyder Productions  June 2009 - August 2009
Taproot Foundation  March 2008 - March 2009
Sage Communications  June 2008 - July 2008
Vantage Deluxe World Travel   November 1995 - November 2007

Skills
Copywriting, Web Content, Editing, Publishing, Blogging, Newsletters, Copy Editing, Journalism, Proofreading, AP Style, Adobe Creative Suite, QuarkXPress, Press Releases, Research, Social Media, Magazines, Storytelling, Marketing, Creative Direction, Publications

Education
Harvard University   2010 — 2013
Master of Arts (M.A.) Journalism

University of Michigan   1984 — 1988
B.A., Political Science, German, English

Bentley College

Boston Center for Adult Education

Harvard University Extension School

Salem High School

Salem High School

Experience
Viking River Cruises  June 2004 - Present
Vantage Deluxe World Travel   August 2002 - June 2004
Grand Circle Travel  November 1997 - June 2002

Skills
Direct Marketing, E-commerce, Lead Generation, CRM, Strategic Planning, Pricing, Communications Audits, Operations Research, Consumer Behaviour, Database Design, Database Marketing, Game Theory, Analytics, Customer Acquisition, Segmentation, Data Mining, Web Analytics, Multi-channel Marketing, Marketing Strategy

Education
Carnegie Mellon University - Tepper School of Business   1990 — 1992
MBA, Finance, Strategy, Quantitative Methods

Syracuse University   1982 — 1987
BS, Chemical Engineering

Experience
Unum  May 2012 - June 2013
Vantage Deluxe World Travel   2011 - 2012
Genzyme Genetics  March 2009 - June 2011
NEBS/Deluxe  February 1998 - March 2009
Chadwick's of Boston  1987 - 1998
Framingham State University  1983 - 1987

Skills
Process Improvement, SDLC, Crystal Reports, Testing, Software Project..., Project Management, Vendor Management, Visio, Management, Business Analysis, SQL

Education
Bridgewater State University   1977 — 1980

Experience
Massachusetts College of Art and Design  December 2011 - Present
Boston University  January 2010 - January 2012
Massachusetts College of Art  January 2009 - January 2010
Vantage Deluxe World Travel   2006 - 2008

Skills
International Education, Student Affairs, Higher Education..., Higher Education, Admissions, Academic Advising, Intercultural..., Leadership, Student Development, Student Recruiting, Event Planning, Public Speaking, Research

Education
Lesley University   2007 — 2009
Masters, Intercultural Relations

University of Massachusetts

Experience
OCM BOCES  September 2001 - Present
Responsive Classroom®/Center for Responsive Schools   July 2003 - Present
Gold's Gym  September 1993 - Present
West Genesee School District  September 1993 - June 2001
Marshfield Public Schools  September 1990 - June 1993
Serendipity Restaurant Boston   January 1988 - June 1991
Vantage Deluxe World Travel   January 1988 - December 1989
Brookline Public Schools, MA   January 1989 - June 1989
The Boat House, Sacket Harbor, NY   May 1986 - September 1987
Harbor Inn, Henderson Harbor, NY   May 1984 - September 1985

Skills
Teaching, Curriculum Design, Fitness, Staff Development, Public Speaking, Leadership Development, Event Planning, Coaching, Event Management, Mentoring, Instructional Design, Team Building, Fitness Training, Group Exercise, Spinning, School Culture, Community Building, Classroom Discipline, Responsive Classroom, Project-Based Learning, Instruction for All..., Classroom, Instructional Technology, Training, Teacher Training, Technology Integration, K-12, Differentiated..., Adult Education, Educational Technology, Community Outreach, Smartboard, Project-based Learning, Curriculum Mapping, Program Development, Classroom Management, Lesson Planning, Grant Writing, Literacy, Curriculum Development, Educational Leadership, Elementary Education, Education Reform, Distance Learning

Education
State University of New York College at Cortland   2001 — 2007
CAS, School Administration

State University of New York College at Cortland   1994 — 1997
MS, Reading Education

Syracuse University   1995 — 1996
Reading and School administration

Emerson College   1988 — 1989
Advertising and Public Relations

University of Colorado Boulder   1987 — 1987
Advertising and Public Relations

State University of New York College at Cortland   1983 — 1985
BS, Elementary Education

Experience
Mullen Lowe U.S.   2015 - Present
Grand Circle Corporation  2009 - Present
WXRV FM   1996 - Present
Odysseys Unlimited  2006 - 2008
WXRV FM   2004 - 2005
Vantage Deluxe World Travel   2002 - 2004
Nielsen  2001 - 2002
Vantage Deluxe World Travel   1999 - 2000

Skills
Tourism, Travel Management, Social Media Marketing, Social Media, Broadcast, Event Management, Customer Service, Marketing Communications, Public Relations, Online Marketing, Copywriting, Event Planning, Email Marketing, Online Advertising, Radio, Sales, Leisure Travel, Music, Marketing Strategy, Facebook, Information Technology, Voice Over, Marketing, Airlines, Web Applications, Hospitality, US Passport, Web Analytics, E-commerce, Social Networking

Education
Boston College
BA, Communications

UCLA
Japanese Studies

Boston University
Certificate, Wine Studies

Experience
G Adventures  October 2014 - Present
Vantage Deluxe World Travel   June 2013 - September 2014
Grand Circle Corporation  May 2010 - June 2013
Iron Mountain  January 2007 - May 2010
TAC worldwide  December 2004 - January 2007

Skills
Budgets, Financial Reporting, Leadership, Variance Analysis, Financial Analysis, Hyperion Enterprise, Business Analysis, Process Improvement, Forecasting, Financial Modeling, Finance, Sarbanes-Oxley Act, Strategic Financial..., Pricing, Managerial Finance, Mergers & Acquisitions, Financial Planning, Management

Education
Bryant University   1998 — 2002
Bachelor of Science (B.S.), Finance

University of Massachusetts Boston

Experience
TUI Student Travel, Division of TUI Travel PLC   August 2011 - July 2012
McGladrey  February 2011 - May 2011
Vantage Deluxe World Travel   August 2005 - January 2011
WFNX  2005 - 2005
radius financial group inc.  February 2003 - December 2004

Skills
Forecasting, Financial Reporting, Budgeting, Analysis, Process Improvement, Financial Analysis, Accounting, Pricing, Financial Modeling, Budgets

Education
Suffolk University - Sawyer Business School   2000 — 2002
M.B.A., Finance

Framingham State University   1990 — 1994
B.S, Business

Experience
Destinations Marketing and Promotions/Americas Real Estate Expo   2002 - Present
Vantage Deluxe World Travel   2003 - 2006
Experience the Adventure Tours   October 1995 - May 2001

Education
Houston Community College   1988 — 1989
Tourism

Ciego de Avila University   1975 — 1977
AA, Finance

Experience
athenahealth  April 2015 - Present
Vantage Deluxe World Travel   June 2014 - Present
Acacia Communications, Inc  April 2012 - June 2014
Questex Media  January 2011 - April 2012
Charles River Development  September 2009 - January 2011
Charles River Development  April 2008 - September 2009
Centro Properties  August 2007 - March 2008

Skills
Account Reconciliation, Accounts Payable, Financial Analysis, Accounting, Invoicing, Journal Entries, Accounts Receivable, Payroll, General Ledger, Accruals, Fixed Assets, Analysis, Great Plains Software, Management

Education
Bentley University   2005 — 2007
Bachelor of Science, Finance

Massachusetts College of Pharmacy and Health Sciences   2003 — 2004

Experience
Port San Luis Lighthouse Docent   September 2011 - Present
Port San Luis Lighthouse   January 2011 - Present
SAN LUIS OBISPO NEWCOMERS GROUP   October 2010 - Present
Vantage Deluxe World Travel   May 2008 - October 2008
Perfect World Events  September 2005 - October 2005
Explore America   July 2005 - August 2005
California Tours  September 2004 - September 2004
The Creamery Bed & Breakfast   August 1993 - September 1999

Skills
Tourism, Management, Project Planning, Research, Cruises, Grants, Event Management, Event Planning, Travel Planning, Staff Development, Leadership, Public Speaking, Training, Travel Management, Social Media, Program Management, Customer Service, Public Relations, Budgets, Leadership Development

Education
Internation Tourism Management Institute   2004 — 2004
Travel, Tourism

California Polytechnic State University-San Luis Obispo
B.S., Education

University of California, Davis
M.A., Curriculum & Instruction

Experience
Ab Initio  January 2015 - Present
Harrison Global Transportation  May 2010 - January 2015
Mercer  January 2009 - December 2009
Mercer  September 2005 - December 2009
Vantage Deluxe World Travel   September 2000 - June 2005

Skills
Customer Service, Leadership, Training, Management, Program Management, Account Management, Negotiation, Process Improvement, Employee Relations, Employee Training, Customer Satisfaction, Project Management, Performance Management, Software Documentation, New Business Development, Logistics, Operations Management, Event Management, Team Building, Sales, Transportation, Fundraising, Strategic Planning, Time Management, Team Leadership, Event Planning, Business Strategy, Recruiting, Contract Negotiation, Product Development, Social Networking, Budgets

Education
Acadia University
BA, History/Russian

Experience
Vantage Deluxe World Travel   July 2015 - Present
Judith Hirsch Associates   December 1996 - July 2015
Toolmex Industrial Solutions-TMX & Elektrim   July 2003 - August 2013
Acumentrics Corporation  May 1996 - September 2001
CBIZ Tofias  January 1986 - May 1996

Skills
Finance, Cost Accounting, Forecasting, SEC filings, Revenue Recognition, Mergers & Acquisitions, Financial Accounting, Accounting, Financial Reporting, Strategy, Budgets, Leadership, Managerial Finance, Auditing, Operations Management, Analysis, Strategic Planning, Banking Relationships, Corporate Tax, Contract Negotiation, Contract Management, Compensation & Benefit, Financial Modeling, Start-ups, Business Strategy, Business Development, Cash Flow, Negotiation, Process Improvement, Management, Financial Analysis, Business Planning, Tax, GAAP, Consolidation, US GAAP, Acquisition Integration, Pricing, Microsoft Excel, Microsoft Word, Access, Inventory Control, CPA, Cash Management, Financial Forecasting, Internal Controls, Strategic Financial..., ERP Implementations, General Ledger, QuickBooks

Education
Bentley University   1982 — 1986
BSA, Accounting

University of Rhode Island   1981 — 1982

Experience
Vantage Deluxe World Travel   November 2012 - January 2013
Maine Industrial Tire  September 2011 - October 2012
BTU International  May 2011 - August 2011
Texon USA   July 2008 - May 2010
American Eagle Federal Credit Union  2006 - 2007

Education
American International College   2006 — 2008
Masters, Accounting and Taxation

Experience
Computershare US  June 2007 - Present
Vantage Deluxe World Travel   July 2003 - June 2007
CitiStreet, Retirement Services Division   May 2001 - August 2002
Equiserve  December 1996 - May 2001
The Cooperative Bank  1992 - 1996

Skills
Coaching, Recruiting, Call Centers, Employee Training, Training, Financial Services, Vendor Management, Process Improvement, Leadership, Team Management, Customer Retention, Team Building, Customer Service, Microsoft Office, Risk Management, Team Leadership, Business Analysis

Education
Mount Saint Joseph Academy   1986 — 1990
High School Diploma

Emmanuel College