VCustomer Services India Pvt. Ltd
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VCustomer Services India Pvt. Ltd Employees
Xerox Commercial Solutions November 2014 - Present
Xerox Commercial Solutions May 2006 - November 2014
IGATE GLOBAL SOLUTIONS LTD March 2002 - December 2005
VCUSTOMER SERVICES INDIA PVT LTD January 2002 - March 2002
EDUCTECH INFORMATICS PVT LTD July 2001 - January 2002
ENNOVATIVE SOLUTIONS LTD January 2000 - July 2001
Skills
CMMI, CMM, Budgets, Outsourcing, Vendor Management, BPO, Service Delivery, Process Improvement, SDLC, Project Management, Call Center, Six Sigma, CRM, Business Analysis, Program Management, PMP, ITIL, Global Delivery, Requirements Analysis, IT Service Management, Long-term Customer..., Call Centers, Leadership, Operations Management, Management, Training, Project Planning, Business Process..., Strategy, Performance Management
Education
University of Mumbai 1997 — 2001
Bachelor of Engineering, Computer Science
Primus Software Corporation May 2009 - Present
iSmart Panache December 2007 - April 2009
Maxonic Inc May 2005 - December 2007
vCustomer Services India Pvt Ltd July 2003 - April 2005
Skills
Technical Recruiting, Account Management, Talent Acquisition, Sourcing, Recruiting, Training, Internet Recruiting, Screening, Executive Search, Vendor Management, Contract Recruitment, Team Management, Screening Resumes, Human Resources, Talent Management, Employee Relations, Resource Management, Employee Engagement, Negotiation, HR Consulting, Personnel Management, Consulting, Interviews, HRIS, Temporary Staffing, HR Policies, Search, SDLC, Hiring, Permanent Placement, Staffing Services, Onboarding, IT Recruitment, Management, Strategy, Recruitment Advertising, Team Leadership, Salesforce.com, MIS, Start-ups, Staff Augmentation, Sociability, Cloud Computing, Operations Management, College Recruiting, RPO, Recruitments, Employer Branding, Integrity, Cold Calling
Education
Delhi University 1999 — 2002
St Peters Convent 1986 — 1999
TC Transcontinental Printing August 2011 - Present
Colt Technology Services December 2007 - April 2011
Vcustomer Services India Pvt Ltd January 2006 - December 2007
CMS Computers Limited (INDIA) June 2004 - December 2005
Skills
ITIL, IT Service Management, Service Operations, Project Management, Project Transitions, IT Operations, Service Delivery, Telecommunications, Data Center, Managed Services, Service Management, Sla, Vendor Management
Education
ITIL 2009 — 2009
ITIL V3.0 Foundation
Maharshi Dayanand University 2000 — 2004
Bachelor Of Engineering, Computer Science And Engineering
Saicon September 2013 - Present
AccureQ Staffing Solutions December 2012 - August 2013
IMS People August 2011 - December 2012
Shalom Technology April 2009 - April 2011
VCustomer Services India Pvt. Ltd October 2007 - April 2009
Sutherland Global Services November 2005 - February 2007
Skills
SAP ABAP, Project Management, Global Client Management, Team Management, Recruitments, Recruitment Strategy, Performance Management, Social Media Networking, Executive Hiring, Market Intelligence, Data Analysis/Trend..., Company Mapping, Head Hunting, Account Management, Recruiting, Executive Search, ABAP, Online Social Networking, Sourcing, Talent Management, Analysis, Screening, Vendor Management, Business Development, Applicant Tracking..., Human Resources, Interviews, Benefits Negotiation, Strategy, Temporary Placement, Training, IT Recruitment, Management, Networking, Outsourcing, Leadership, Consulting, Hiring, Contract Recruitment, RPO, Talent Acquisition, Cold Calling, Screening Resumes, Staff Augmentation, Internet Recruiting, Staffing Services, Temporary Staffing, Permanent Placement
Education
University of Pune 2008 — 2010
Associate's Degree, SAP ABAP
Frankfinn Institute 2006 — 2007
DIPLOMA IS FLIGHT STEWART/ PERSONALITY DEVELOPMENT/HOTEL MANAGEMENT
KALINGA UNIVERSITY 2003 — 2006
Bachelor Degree in Computer Application, COMPUTERS
D.Y.Patil 2002 — 2004
2 Year BHMS, MEDICINE
CAMP EDUCATION SOC. 2000 — 2002
HSC, SCIENCE
NIIT Technologies Ltd, USA February 2012 - Present
NIIT Technologies Limited February 2008 - June 2011
vCustomer Services India Pvt. Ltd January 2005 - August 2006
vCustomer Services India Pvt. Ltd January 2004 - December 2004
vCustomer Services India Pvt. Ltd October 2002 - December 2003
vCustomer Services India Pvt. Ltd January 2002 - September 2002
Skills
Team Management, Business Development, Management, Leadership, Budgets, Training, Strategy, Marketing Strategy, Sales Management, CRM, New Business Development, Sales, Performance Management, Lead Generation, Networking, Market Research, Business Planning, Selling, Project Planning, Vendor Management, Customer Satisfaction
Education
Delhi Institute of Management Studies
MBA
Delhi University
Bachelor's
Faith Academy School
Senior
Indira Gandhi National Open University
CIC
KPMG Global Resource Center November 2014 - Present
SupraITS May 2010 - October 2014
Ohio Learning Systems (P) Ltd September 2007 - May 2010
Dell International Services August 2006 - September 2007
DishTV(ISMS Ltd) August 2005 - August 2006
vCustomer Services India Pvt. Ltd September 2003 - May 2005
Chrysalis Information Systems Ltd July 1997 - September 2003
Skills
People Management, ITIL, Service Delivery, PMP, Six Sigma, Management, Call Centers, Sla, Team Management, Quality Assurance, Process Improvement, SharePoint, Leadership, Technical Support, Networking, Training, Vendor Management, Analysis, Microsoft Exchange, CRM, Hardware, IT Service Management, IT Management, SLA
Education
Apeejay School of Marketing 1997 — 2000
PGDBM, Marketing
Delhi University 1994 — 1997
BA, Business Data Processing
Infosys October 2013 - Present
Infosys February 2011 - October 2013
KPMG Advisory September 2010 - February 2011
IBM India Pvt. Ltd. May 2007 - September 2010
Thiekos December 2006 - April 2007
Visesh Infotecnics Limited April 2005 - December 2006
Vcustomer Services India Pvt Ltd March 2004 - April 2005
Skills
SAP SD, SAP LE, SAP Transportation, Projects, Pricing, Master Data, Shipping, Output, Pre-sales, ERP, Business Analysis, Requirements Analysis, Business Process, Software Project..., SAP Implementation, SAP, SAP R/3, Transportation, Business Development, SAP ERP
Education
Kurukshetra University 2002 — 2004
MBA, Marketng, Finance
Maharshi Dayanand University 1999 — 2002
BCA, Computer Applications
Model School Rohtak 1986 — 1999
Union Pacific Rail Road, NE, USA August 2014 - Present
Beechcraft Corporation September 2013 - July 2014
SanDisk Corporation, CA, USA January 2011 - August 2013
BSNL (India’s largest telecom company) February 2010 - January 2011
myHR Hewitt-Centrica ASM U.K July 2009 - January 2010
AMD February 2006 - June 2009
vCustomer Services India Pvt. Ltd June 2004 - February 2006
Reliance Communications Ltd June 2002 - June 2004
Skills
ESS/MSS, SAP HR, Team Building, Operations Management, SAP, Personnel Management, Business Process, Human Resources, ERP, Software Documentation, Performance Management, Recruiting, Payroll, Vendor Management, Team Management, Project Planning, Training, Testing, Management, Data Migration, Sourcing, Security
Education
Bharati Vidyapeeth 1999 — 2001
Masters, Human Resources
vCustomer Services India Pvt Ltd May 2006 - December 2007
Hewlett-Packard May 2005 - July 2005
Education
Amity Business School 2004 — 2006
MBA, Human Resource Management