Veramark Technologies
Industry: Software company
DescriptionVeramark Technologies, Inc. provides services and software for Telecom Expense Management and call accounting. The company "specializes in controlling telecom expenses by managing a company's voice, data, and wireless services through a combination of auditing, consulting and software". Headquarters: Rochester, NY Founder: Albert J. Montevecchio Founded: January 1983 Number of employees: 95 (2010) Type of business: Public Area served: United States of America
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Veramark Technologies Employees
Formation Data Systems October 2014 - Present
Amazon January 2013 - August 2014
Veramark Technologies February 2009 - January 2013
Veramark Technologies, Inc. August 2004 - February 2009
Skills
Microsoft SQL Server, Integration, SQL, Telecommunications, VoIP, Software Development, Cisco Technologies, Unified Communications, Software Design, Software Engineering, Troubleshooting, HTML, C#, Call Centers, Cloud Computing, TCP/IP, Object Oriented Design, Enterprise Software, SaaS, XML, Windows, Java, Visual Studio, JSON, Active Directory, Requirements Analysis, .NET, JavaScript, VMware, Windows Server, Networking, AJAX, Architectures, System Administration, DNS, CSS, Ant, Data Warehousing, OOP, Linux, Unix, Agile Methodologies, Algorithms, Databases, Subversion, Scrum, Eclipse, MySQL, Oracle, JSP
Education
Monroe Community College 2009 — 2012
Genesee Valley BOCES 1995 — 1997
2-year Certificate, Computer Information Systems
Rochester Institute of Technology August 2011 - Present
Serious Materials June 2010 - August 2010
Veramark Technologies March 2010 - May 2010
YMCA June 2006 - August 2008
Serious Materials June 2006 - July 2006
Serious Materials July 2005 - August 2005
Skills
Dreamweaver, Illustrator, HTML, CSS, JavaScript, Marketing, Final Cut Pro, Management, SAP, Advertising, Photoshop, Microsoft Office, Social Media, Leadership, Web Design, Email Marketing, HTML emails, Public Speaking, Facebook, Social Media Marketing
Education
Rochester Institute of Technology 2013 — 2017
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
Rochester Institute of Technology 2007 — 2011
Bachelor of Science, New Media Marketing
Veramark Technologies May 2007 - Present
Calero Software May 2007 - Present
Manning & Napier Advisors February 2000 - May 2007
Eastman Kodak Company 1997 - 1999
General Railway Signal 1990 - 1997
Roberts Wesleyan College 1989 - 1990
Skills
Telecommunications, Customer Service, Troubleshooting, SQL Server, Cisco Call Manager, Microsoft SQL Server, VoIP, Call Centers, Call Center, Telecom Expense..., Unified Communications, Windows, Access, Hardware, Integration, Process Improvement, Wireless, Disaster Recovery, Telephony, Technical Support, Networking, Cisco Technologies, Cloud Computing, Managed Services, Vendor Management, Active Directory, IP
Education
State University of New York College at Potsdam 1985 — 1989
BS, IT
Lowe's Home Improvement October 2012 - Present
Apple Retail October 2002 - March 2012
Veramark Technologies April 1995 - December 2001
Skills
Mac OS X, OS X, iPhone, iOS, Computer Hardware, Troubleshooting, iWork, Mac, Unix, Mac OS
Education
Saddleback College 1991 — 1993
Computer Science
Dual Sport School March 2015 - Present
Corporate Wellness Vending March 2014 - Present
Freshwater Organics June 2002 - Present
Freshwater Organics, LLC 1999 - Present
DFI, Inc. 2010 - 2012
DFI 2010 - 2012
Salt Lake Olympic Committee June 2001 - June 2003
Sprint Nextel January 2000 - June 2001
Veramark Technologies January 1997 - March 2000
Skills
New Business Development, Managed Services, Marketing Strategy, Strategic Planning, Negotiation, Marketing, VoIP, Channel, Solution Selling, Team Management, Data Center, Marketing Communications, Business Development, Project Management, Management, Sales, Telecommunications, Account Management, Leadership, Customer Service
Education
NCSU 1981 — 1983
Business/Corporate Communications
Louisburg College 1980 — 1981
Business Communications
The Coca-Cola Company November 2013 - Present
Tangoe January 2013 - November 2013
Veramark Technologies October 2011 - January 2013
Quintus Corporation July 2010 - June 2011
Advocate Consulting, LLC November 2007 - June 2010
Advocate Consulting, LLC August 2005 - November 2007
Skills
Telecommunications, Management, Customer Satisfaction, Business Analysis, Business Development, Project Management, New Business Development, Team Building, Negotiation, Time Management, Team Leadership, Outlook, Accounts Receivable, Telecom Expense..., Access, Finance, PowerPoint, Leadership, CRM
Education
Chattahoochee Technical College
Administrative Office Technology, Business Administration and Management, General
Kennesaw State University 2003 — 2005
Rochester Institute of Technology August 2012 - Present
Snap!VRS January 2011 - August 2012
Rochester Institute of Technology December 2011 - May 2012
Snap!VRS July 2009 - January 2011
Eastern Association of Deaf Bowlers July 2005 - July 2010
Kor Alta Construction Ltd. April 2006 - February 2009
Phoenix Systems Corporation July 2002 - July 2005
Fastnet Corporation January 1999 - December 2001
Veramark Technologies August 1998 - January 2000
Lima Design, Inc. November 1997 - June 1998
Skills
Linux, SQL, Networking, Perl, VoIP, Troubleshooting, Microsoft Office, Bash, Windows, Cisco IOS, System Administration, Telecommunications, VPN, TCP/IP, Firewalls, Higher Education, SMTP, DNS management, Apache, PHP, MySQL, Active Directory, IT Service Management, University Teaching, H.323, SIP, OpenSER, Asterisk, Student Development, Bind, Samba, Qmail, postfix, sendmail, Proftpd, SSH, LAMP, WAMP, IIS, Mac OS, VMware, Microsoft Exchange, Cisco Routing &..., IEEE 802.11, Wireless, Wireshark, HTML, Cisco Routers, Switches, Unix
Education
Rochester Institute of Technology 2005 — 2008
Bachelor, Networking, Security, and Systems Administration
Rochester Institute of Technology 1992 — 1996
AAS, Applied Computer Technology
Accenture March 2013 - Present
Accenture May 2011 - March 2013
Veramark Technologies September 2010 - May 2011
HCL Technologies April 2008 - March 2010
Skills
Telecommunications, Business Intelligence, Banking, Management, Program Management, Integration, Change Management, Requirements Analysis, Software Project..., Business Development, Team Leadership, Cross-functional Team..., Product Management, Strategic Planning, Mortgage Banking, Anti Money Laundering, Strategic Sourcing, Process Flow Charts, Process Flow, Microsoft Excel, PowerPoint, Vlookup, Business Process..., Consulting, Risk Management, Finance, Salesforce.com
Education
The University of Georgia 2005 — 2007
BA, Economics
New York University 2005 — 2005
BA, Economics
Georgia State University 2003 — 2005
BA, Economics
Accenture February 2012 - Present
Veramark Technologies May 2006 - February 2012
Home America Mortgage May 2005 - April 2006
Skills
Telecommunications, Process Improvement, Project Management, SaaS, Business Analysis, Managed Services, Strategic Planning, Marketing Strategy, Business Process..., Integration, Account Management, Budgets, Customer Service, Vendor Management, Sales, Business Development
Education
Georgia State University
Bachelor of Business Administration (B.B.A.), Accounting
Georgia Perimeter College
Associate of Science (AS), Business Administration and Management, General
Rockwell Collins March 2012 - Present
Rockwell Collins August 2011 - March 2012
Rockwell Collins July 2009 - August 2011
Rockwell Collins August 2009 - October 2009
Ultra Electronics September 2008 - March 2009
harris-rf-communications 2005 - 2008
Lockheed Martin 2001 - 2005
Eastman Kodak April 1992 - August 2001
Veramark Technologies 1989 - 1992
Hampshire Instruments 1988 - 1989
Skills
EVMS Project Management, MS Office Suite, Product Development, Great People Skills, Problem Solving, Risk Management, Leadership, Business Case, System Design, Project Management, Engineering Management, Commercialization, Microsoft Office, Earned Value Management, System Development, Systems Engineering, Program Management, Modifications, Engineering, Project Planning, Telelogic DOORS, Avionics, Aircraft, Information Assurance, Integration, Electronics, Cross-functional Team..., Proposal Writing, Military, DO-178B, Aerospace, System Architecture, Security, Configuration Management, Security Clearance, DoD, Testing, Embedded Systems, Requirements Management, Systems Design, Rational DOORS
Education
Rochester Institute of Technology 1991 — 1998
MSEE, Signal Processing, Business Administration
Clarkson University 1980 — 1984
BSEE, Digital technologies, communications
Sodus Central School District 1976 — 1980
HS, Regents Diploma
Arnold Magnetic Technologies April 2014 - Present
Genesee & Wyoming Inc. April 2013 - October 2013
Veramark Technologies January 2011 - April 2013
Current Group, LLC. February 2007 - December 2010
Nortel Networks August 2004 - August 2006
Wegmans Food Markets April 1992 - May 2005
Skills
Active Directory, Customer Service, Troubleshooting, VoIP, Cisco, Avaya PBX, Network Administration, System Administration, SQL Server, Windows Server 2008, IIS, Training Skills, Staff Training, Department Management, Linux, Problem Solving, Telecommunications, Teamwork, CCENT, Cisco Switches, Cisco Call Manager, Cisco Call Manager..., FTP, Terminal Server, RIP, OSPF, EIGRP, SNMP, SMTP, DNS, STP, DHCP, Cisco Wireless, TCP/IP, BGP, VPN, SIP, SharePoint, Nagios, Wireshark, CCNA, VMware Infrastructure, Cisco ASA, Sonicwall Email Security, Orion Network Monitor
Education
State University of New York College at Brockport 2000 — 2002
Bachelor, Computer Science
Finger Lakes Community College 1994 — 1996
Associates in Science, Computer Science
Canandaigua Academy
Beckon, Inc. May 2015 - Present
Intrax June 2014 - May 2015
Zitter Health Insights November 2013 - June 2014
NewOak Capital April 2012 - November 2013
Veramark Technologies August 2010 - June 2011
Prink Fashions Pvt. Ltd. December 2009 - March 2010
Pankaj Patel & Associates June 2007 - June 2008
Dilip Barad & Associates May 2005 - May 2007
Sanjay Joshee & Associates July 2005 - December 2005
Skills
Market Research, Social Media Marketing, Online Marketing, Marketing Strategy, Salesforce.com, SEO, Microsoft Office, Marketing, Email Marketing, Google Analytics, Project Planning, Business Development, Marketing Research, Web Analytics, CRM, Data Analysis, Direct Marketing, Marketing Communications, Integrated Marketing, Management, Advertising, Google Adwords, Strategy, Adobe Creative Suite, Microsoft CRM, SQL Server, Strategic Planning, SEM, Project Coordination, Online Advertising, Photoshop, Promotions, Pardot, WordPress, Marketing Automation, Web Content Management, Microsoft SQL Server
Education
Rochester Institute of Technology 2008 — 2011
MBA, Marketing, Management & Leadership
Mindex Technologies Inc. March 2009 - Present
Vanteon Corporation 2001 - 2003
Veramark Technologies 2000 - 2001
Harris RF Communications 1982 - 1995
Education
Rochester Institute of Technology 1998 — 2000
BS, Managent Information Systems
StopGAP Now, Inc. January 2015 - Present
GE October 2013 - Present
Veramark Technologies December 2011 - October 2013
Veramark Technologies (previous Sourceloop) August 2008 - February 2012
Telarix April 2007 - August 2008
Control Point Solutions 2004 - 2007
Earthlink 2003 - 2004
Cingular 2001 - 2003
Cingular 2000 - 2001
Clayton College and State University 1998 - 2000
Skills
Wireless, Telecommunications, VoIP, Mobile Devices, Managed Services, Unified Communications, Professional Services, Leadership, Vendor Management, Cloud Computing, Solution Selling, Management, SaaS, Integration, Salesforce.com
Education
Clayton College and State University 1998 — 2002
Bachelor of Science (BS), Marketing/Marketing Management, General
Toccoa Falls College 1997 — 1998
Carestream Health August 2013 - Present
Veramark Technologies July 2013 - August 2013
CSE Software October 2011 - March 2013
Volition May 2008 - October 2011
THQ - Volition 2008 - October 2011
Volition, Inc. / THQ 2008 - October 2011
Houlihan's Restaurants, Inc. 2008 - 2011
Best Buy November 2004 - August 2007
Skills
Xbox 360, Video Games, PS3, Level Design, Game Development, Computer Games, Game Design, Quality Assurance, Gameplay, DevTrack, Tortoise SVN, Test Planning
Education
University of Advancing Technology 2004 — 2008
Multimedia Design, Game Design
University of Wisconsin-Eau Claire 2001 — 2005
Calero Software June 2014 - September 2015
Calero Software December 2013 - June 2014
Veramark Technologies May 2008 - December 2013
Veramark Technologies November 2006 - May 2008
Bulb Direct 1997 - 2005
Skills
Telecommunications, Account Management, Wireless, Project Management, Integration, Call Center, Call Centers, Management, Customer Service, Process Improvement, Troubleshooting, Enterprise Software, Vendor Management, Team Leadership, Managed Services, Microsoft Office, Leadership, Kaizen, 5S, Lean Thinking
Education
South University 2009 — 2011
AAS, Business Administration
Nationwide Insurance 2015 - Present
Momentive 2014 - 2015
Veramark Technologies 2012 - 2014
JPMorgan Chase June 2003 - April 2012
MCI Worldcom, formerly CompuServe June 1995 - June 2002
Skills
Telecommunications, Project Management, Management, Vendor Management, Wireless, Leadership, Training, Analysis, Software Documentation, Process Improvement, Call Centers, Customer Service, Account Management, Budgets, Telecommunications..., Access, Expenses, Cross-functional Team..., Team Leadership, Process Development, Staff Management, Call Center, Customer Relations, Project Mgmt of Server..., SaaS
Education
Franklin University 1990 — 1995
Business Mgmt (in process), Business
NICE Systems May 2012 - Present
Verint Systems 2005 - April 2012
Veramark Technologies 2005 - 2005
Verso Technologies 1999 - 2004
Skills
Direct Sales, Key Account Management, New Business Development, Call Center, Telecommunications, Enterprise Software, Software Sales, Sales Presentations, Public Speaking, Team Oriented, CRM software, VOC, Analytics, Sales Process, Workforce Management, PCI DSS, Salesforce.com, Big Data, CRM, Team-oriented, Software Industry, VoIP, Customer Retention, SaaS, B2B, Call Centers, Complex Sales, Selling, Solution Selling, Sales Operations, Telephony, Strategic Partnerships, Professional Services, Customer Experience, Competitive Analysis, Sales, Business Alliances, Unified Communications, Channel Partners, Go-to-market Strategy, Lead Generation, Business Strategy, Cloud Computing, Managed Services
Education
The University of Georgia
BA, Political Science
The Westminster Schools
Network Thinking Solutions, Inc. May 1998 - Present
Epiphany Episcopal Church 2000 - 2010
Veramark Technologies 1998 - 2000
Skills
Non-profits, Public Speaking, Entrepreneurship, Event Planning, Leadership, Public Relations, Fundraising, Team Building
Education
California State University, Fresno 1988 — 1992
BS, Business, Information Mgmt
Fowler High School 1984 — 1987
ePlus Technology June 2008 - Present
B BRAUN MEDICAL INC May 2006 - April 2008
B.Braun 2006 - 2008
Unisys 2004 - 2006
Veramark Technologies 2002 - 2004
Frontier Communications 2000 - 2002
Skills
Cisco, VoIP, Unified Communications, CCNP, Managed Services, Data Center, Cisco Technologies, Network Architecture, Network Design, Networking, Telecommunications
Education
Rochester Institute of Technology 2000 — 2002
Bachelor of Science, Information Technology
Penn State University 1998 — 2000
Computer Science
CaterTrax October 2013 - Present
Ignite Inc Powered by Stream Energy June 2013 - Present
CaterTrax May 2012 - October 2013
CaterTrax May 2010 - May 2012
International Data Preservation, LLC August 2009 - May 2010
Ajilon Consulting November 2009 - February 2010
Xerox Corporation November 2009 - February 2010
Eastman Kodak 2001 - 2009
NexPress Solutions Inc 2001 - 2003
Veramark Technologies 2000 - 2001
Skills
Testing, Test Planning, Test Automation, Software Quality..., SDLC, Quality Assurance, SQL, Integration, Process Improvement, Unix, Agile Methodologies, Public Speaking, VBScript, Integration Testing, Quality Management, Test Cases, System Testing, Cross-functional Team...
Education
Rochester Institute of Technology 1983 — 1986
Bachelor of Science, Electrical Engineering Technology
SUNY Canton 1982 — 1983
AAS, Electrical Engineering Technology
Cardinal Mooney HS 1977 — 1981
Lifesize, a division of Logitech July 2014 - April 2015
ViewSonic August 2013 - July 2014
Targus November 2009 - June 2013
Nortel 2007 - November 2009
Veramark Technologies 2006 - 2007
Ingram Micro 1997 - 2006
Buffalo Blizzard August 1994 - February 1996
Skills
Account Management, Multi-channel Marketing, Channel Partners, Direct Sales, Solution Selling, Business Development, Sales Operations, Partner Management, Channel Sales, Strategic Partnerships, Salesforce.com, Product Marketing, Sales Process, Go-to-market Strategy, Business Alliances
Education
Medialle College (MBA) 2002 — 2004
MBA, Masters Business Administration
University at Buffalo 1991 — 1994
BS, Psychology
Mindex May 2013 - Present
Veramark Technologies September 2006 - May 2013
BlueTie, Inc. December 2005 - September 2006
BlueTie, Inc. November 2004 - December 2005
Finger Lakes Community College September 2002 - June 2003
Xerox May 1998 - January 2002
Skills
SQL, C#, HTML, Microsoft SQL Server, JavaScript, .NET, XML, Visual Studio, Requirements Analysis, Quality Assurance, CSS, Testing
Education
Finger Lakes Community College 2002 — 2004
Associate of Science (A.S.), Information Technology
Novitex Enterprise Solutions September 2014 - Present
Venia Consulting, LLC. June 2010 - Present
ProntoForms September 2013 - September 2014
Veramark Technologies August 2011 - May 2013
HengTian Services November 2010 - July 2011
HTC America, Inc. January 2007 - October 2010
Worldwide Medical Solutions 2009 - 2010
DePlaque, Inc. 2009 - 2010
AT&T February 2000 - May 2006
Nextel Partners/Steel Communications 1999 - 2000
Skills
Sales Management, C-level communication, Strategic Planning, Project Management, Start-ups, Leadership, Training, Telecommunications, Solution Selling, Account Management, Wireless, SaaS, Product Management, Cloud Computing, Mobile Devices, New Business Development, Channel, Business Development, Outstanding..., Management, Call Centers, Sales Process, Business Strategy, Program Management, Enterprise Software, Professional Services, Outsourcing, Sales, Strategic Partnerships, Entrepreneurship, Team Building, Marketing, Direct Sales, Managed Services, Consulting, Go-to-market Strategy, Salesforce.com, Channel Partners, Customer Retention, CRM, Unified Communications, Product Marketing, Cross-functional Team..., VoIP, Sales Operations, Integration
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2001 — 2003
MBA, Corporate Strategy and Organization
State University of New York at Buffalo 1993 — 1994
Psychology and MSW classes
St. John Fisher College 1989 — 1993
BA, Psychology & Business/Economics
Herkimer High School 1985 — 1989
NY State Regents
Intuit July 2013 - Present
Intuit March 2012 - July 2013
Intuit January 2009 - February 2012
JPMorgan Chase November 2007 - January 2009
Capital Six Funding November 2006 - August 2007
Countrywide Securities Corporation August 2004 - November 2006
Veramark Technologies February 2001 - August 2004
financialprinter.com 2000 - 2001
InsWeb 1999 - 2000
Skills
Data Warehousing, Databases, SSIS, OLAP, Requirements Analysis, Data Modeling, Visio, Microsoft SQL Server, T-SQL, SDLC, SSRS, SQL, Business Intelligence, Software Documentation, Pivot Tables, Crystal Reports, Enterprise Architecture, PowerPoint, XML, Oracle, Project Management, Data Analysis, Analytics, Access, Dashboards, Agile, Data Mining, Excel, Outlook, Word, Stored Procedures, Triggers, Reporting, SQL Server, User Defined Functions, DTS, Business Objects XI R2, Visual Studio, Metrics, MySQL, Lotus Notes, Sybase, Business Systems..., CLR, Database Administration, Disaster Recovery, ETL, Microsoft SQL Server..., SSAS, Microsoft Word
Education
University of Phoenix 2001 — 2003
Bachelors of Science, Information Technology
University of California, Santa Barbara 1994 — 1997
English
Chatsworth High School 1991 — 1994
Heschel 1981 — 1991
ITX Corp. December 2014 - Present
Calero Software January 2014 - November 2014
Windstream Communications December 2011 - January 2014
PAETEC October 2005 - December 2011
Xerox April 2005 - October 2005
Language Technologies, Inc. April 1999 - February 2005
Cheetah Systems, Inc. April 1996 - April 1999
Veramark Technologies April 1994 - February 1996
Eastman Kodak Company October 1991 - April 1994
Skills
Software Development, Enterprise Software, Databases, PL/SQL, Software Design, Agile Methodologies, Scrum, XML, Web Services, Web Applications, Integration, SDLC, Visual Studio, JavaScript, Java, Oracle Database, Oracle Application...
Education
University of Michigan 1989 — 1991
B.S.
Calero Software January 2014 - Present
Windstream Communications December 2011 - January 2014
PAETEC April 2008 - December 2011
PAETEC February 2001 - April 2008
Veramark Technologies November 1999 - June 2000
Frontier Cellular - Now Verizon Wireless 1994 - 1999
Frontier Cellular 1994 - 1997
Detection Systems 1993 - 1994
Skills
Troubleshooting, Training, Customer Service, Computer Hardware, Management, SQL, Software Documentation, Vendor Management, Sales, Networking, Databases, Technical Support, Telecommunications, Switches, Call Centers
Education
Rochester Institute of Technology 1996 — 1998
Computer Science
Wayne High School 1983 — 1985
Calero Software (formerly Veramark Technologies) December 2013 - Present
Veramark Technologies February 1984 - December 2013
Skills
HTML, Software Documentation, Technical Writing, Microsoft Office, Online Help, Spanish-English, Quality Assurance, Troubleshooting, Testing, Visio, Software Quality..., Windows, Software Development, Call Centers, VoIP, Access, Program Management, Telecommunications
Education
Tufts University 1972 — 1974
MS, Mathematics
Nazareth College 1968 — 1972
BS, Mathematics, Art, Philosophy
Universidad de La Habana 1965 — 1966
MS, Architecture
Instituto de la Vibora 1959 — 1965
Bachillerato, Science
Artes e Idiomas (Margot Parraga) 1952 — 1959
Ingreso, Spanish, English, French
Pythian June 2015 - Present
Calero Software June 2009 - June 2015
Veramark Technologies June 2008 - June 2009
Skills
Windows System..., Linux System..., Networking, Virtualization, Cisco VoIP, Linux, Active Directory, Call Centers, Microsoft SQL Server, Telecommunications, Troubleshooting, Windows, Team Leadership, vSphere, VoIP, Storage, Telecom Expense..., Network Administration, SQL, Cisco IOS, DHCP, DNS, VPN, VMware vSphere, Cisco Technologies
Education
Rochester Institute of Technology 2005 — 2009
Bachelor of Science (B.S.), Applied Networking and Systems Administration
RESOLVE of Greater Rochester September 2013 - Present
Safe Journey July 2008 - September 2013
Woman Within International April 2009 - September 2010
Veramark Technologies June 1995 - September 2005
ORMEC Systems 1987 - 1991
Skills
Strategic Planning, Integrated Marketing..., Marketing Strategy, Community Building, Marketing, Sales Management, Problem Solving, Program Management, Program Facilitation, Non-profits, Event Planning, Marketing Communications, Strategy, Mentoring, New Business Development, Public Speaking, Business Strategy, Strategic Partnerships, Team Leadership, Social Media Marketing, Community Outreach, Nonprofits, Employee Engagement, Customer Service, Product Management, Product Marketing, Interaction, Dedicated Professional, Superior Work Ethic, Public Relations, Sales, Event Management, Team Building, Direct Marketing, Executive Management, Cross-functional Team..., Staff Development, Training, Organizational..., Business Development
Education
Rochester Institute of Technology 2001 — 2002
Monroe Community College 1994 — 1995
Penfield High School
Penfield High School
Penfield High School
US Federal Government October 2011 - Present
CooperVision April 2011 - September 2011
Rochester Institute of Technology August 2006 - February 2011
Veramark Technologies May 2009 - May 2010
Progressive May 2008 - August 2008
ICMA-RC May 2007 - August 2007
Skills
Active Directory, System Administration, Microsoft Exchange, Network Administration, Servers, VMware ESX, Access, Computer Security, Network Security, VMware ESXi, IT Service Management, Cisco Technologies, Networking, Data Center, Windows XP, Software Installation, Technical Support, System Deployment, Cisco IOS, Git, Github, GlusterFS, CentOS
Education
Rochester Institute of Technology 2009 — 2011
Master of Business Administration, Technology Management
Rochester Institute of Technology 2006 — 2009
Bachelor of Science, Applied Networking and Systems Administration
Alaska Pacific University 2005 — 2006
Veramark Technologies June 1986 - June 2013
Computer Consoles Inc. January 1971 - May 1986
Skills
Software Design, Cloud Computing, Software Engineering, Telecommunications, Software Development, C#, Integration, Object Oriented Design, XML, Microsoft SQL Server, Software Project..., Enterprise Software, Java, SQL
Education
Rutgers University
Bachelor's degree, Electrical and Electronics Engineering
Vnomics Corp. July 2012 - Present
TEKSystems March 2012 - July 2012
Fujifilm North America Corp. January 2006 - January 2012
Ajilon Consulting (at ITT Space Systems) November 2004 - December 2005
Veramark Technologies October 2003 - June 2004
Heidelberg Digital June 1999 - February 2003
Eastman Kodak (Burns Personnel) September 1998 - June 1999
Xerox (TAD Technical Services) September 1994 - September 1998
Skills
Software Quality..., Software Installation, Software Testing, Requirements Management, Quality Assurance, Test Cases, Test Planning, Requirements Analysis, ClearCase, Integration, Visual Studio, XML, VSS, Regression Testing, Bug Tracking, SDLC, Agile Methodologies, SQL, Testing, Black Box Testing, System Testing, Requirements Gathering, Software Requirements, Subversion
Education
Rensselaer Polytechnic Institute 1990 — 1994
BS, Electrical Engineering
MetLife August 2014 - Present
Liberty Mutual Insurance June 2012 - August 2014
Veramark Technologies June 2011 - May 2012
Eagle Productivity Solutions April 2010 - June 2011
Joseph C. Wilson Magnet High School September 2005 - June 2006
Skills
System Administration, Operating Systems, Cisco IOS, Cisco Switches, Cisco Call Manager, Cisco Wireless, Cisco devices, Firewalls, Apple Macintosh, Windows, Windows Server, Windows 7, Windows XP Professional, Ubuntu, Linux, Computer Hardware, Computer Repair, Java, DNS, DHCP, File Systems, Soccer, Active Directory, Microsoft Office, End User Support, VMware, vCenter, VMware Infrastructure, VMware Workstation, Network Administration, Network Operations, Computer Maintenance, Automotive, Imaging, VoIP, NICE, NICE Call Recording, Avaya Site..., Avaya IP Telephony, Cisco Technologies, Switches, SharePoint, Troubleshooting, Networking, Servers, Routers, Data Center, Network Engineering, Technical Support
Education
Rochester Institute of Technology 2007 — 2012
B.S, Applied Network & Systems Administration
Joseph C Wilson Magnet 2002 — 2006
Regents Diploma
Calero Software December 2013 - Present
Calero Software December 2013 - Present
Veramark Technologies January 2012 - December 2013
Veramark Technologies March 2008 - January 2012
Veramark Technologies February 1998 - March 2008
The Chase Manhattan Bank October 1989 - February 1998
Skills
Software Engineering, Data Warehousing, Telecommunications, Call Centers, Integration, Databases, Vendor Management, Management, Microsoft SQL Server, Team Management, Cloud Computing, Leadership, SQL, Enterprise Software, VoIP, Team Leadership, Data Profiling, Troubleshooting
Education
Rochester Institute of Technology 1994 — 1997
MBA, Technology Managment
Rochester Institute of Technology 1985 — 1989
BS, Information Systems
Calero Software June 2014 - Present
Calero Software (formerly Veramark) December 2013 - June 2014
Veramark Technologies May 2008 - December 2013
ePlus May 2005 - May 2008
Croop LaFrance May 2002 - May 2005
NetSetGo (formerly IBSI) September 1999 - May 2002
IBSI August 1997 - September 1999
Skills
Product Management, Agile Methodologies, Scrum, User Experience, Requirements Analysis, Eclipse, Java, AJAX, Integration, Enterprise Software, Architectures, Software Design, Web Applications, Ant, SQL, C#, JavaScript, Spring, Object Oriented Design, .NET, Hibernate, Visual Studio, Tomcat, ASP.NET, Dojo, HTML, Ivy, JUnit, Architecture, StructureMap, Quartz, Confluence, ASP.NET MVC, Gradle
Education
Rochester Institute of Technology 1994 — 1998
Bachelor of Science, Management Information Systems
Calero Software December 2013 - Present
Veramark Technologies January 2013 - December 2013
Skills
Invoicing, Telecommunications, Customer Service, Outlook, Microsoft Office, Microsoft Word, Telecom Expense..., Time Management, Team Building, Call Centers, Customer Satisfaction, Software Documentation
Education
County College of Morris 2010 — 2012
Cass Information Systems September 2015 - Present
Calero Software February 2013 - September 2015
Veramark Technologies February 2013 - December 2013
Concentrix September 2012 - February 2013
Skills
Leadership, Telecommunications, Social Media, Sales, Customer Service, Facebook, Social Networking, Blogging, Customer Satisfaction, Creative Writing, Direct Sales, CRM, Solution Selling, Sales Process, Unified Communications, Avaya, Lean Six Sigma - Yellow..., Salesforce.com, Avaya Technologies
Education
SUNY Fredonia 2007 — 2012
B.A. Arts, French
Financial Services - Private July 2014 - Present
T-Systems July 2013 - July 2014
Blue Cross Blue Shield of Arizona June 2010 - December 2012
Safeway June 2008 - May 2010
Bank of America November 2002 - January 2008
Veramark Technologies October 1995 - October 2002
Skills
Vendor Management, Business Process..., Outsourcing, ITIL, Leadership, Creative Writing, Business Writing, Change Management, Release Management, Windows Services, Lync Server 2010, Customer Service, Microsoft Office, Strategic Planning, Technical Writing, Mortgage Banking, Enterprise Software, Enterprise Management..., Desktop Application..., IT Service Management, IT Service Delivery, Application Performance..., High Availability, Performance Metrics, Metrics Reporting, Business Analysis, Integration, Information Technology, Management, IT Operations, Databases, Executive Management, Software Development, Telecommunications, SDLC, Data Center, Program Management, Strategy, Servers, Professional Services, IT Management, IT Strategy, Process Improvement
Education
California State University-Northridge
Bachelor of Arts (B.A.), Psychology
Accenture January 2006 - Present
Veramark Technologies 2003 - 2005
Sutherland Global Services 2000 - 2002
Element K (Ziff-Davis) 1997 - 1999
Ziff-Davis Publishing December 1997 - July 1998
The Sutherland Group June 1995 - December 1997
Skills
Supply Chain, Account Management, Salesforce.com, New Business Development, Solution Selling, Business Development, Sales Management, Sales Process, Sales, Sales Operations, Operations Management, CRM, Outsourcing, Training, Management, Leadership, Cross-functional Team..., Strategy, Consulting, Salesforce.com..., Strategic Partnerships, Vendor Management, Selling
Education
Rochester Institute of Technology 1992 — 1995
BS, Marketing
State University of New York College of Agriculture and Technology at Morrisville 1990 — 1992
AS, Business Administration
Calero Software December 2013 - Present
Windstream Communications, PINNACLE Software August 2011 - December 2013
PAETEC Communications, PINNACLE Software July 2000 - August 2011
Veramark Technologies October 1999 - June 2000
JPMorgan Chase October 1985 - October 1999
Skills
Software Design, Agile Methodologies, Web Applications, Oracle PL/SQL..., AJAX, jQuery, JIRA, Bamboo, Git, HTML, CSS, XML, Tortoise CVS, Visual Basic, Crystal Reports, Troubleshooting
Education
State University of New York College at Geneseo 1977 — 1981
BS, Accounting
Sequence, Inc. - Validation Consulting Services December 2005 - Present
Biogen Idec December 2012 - Present
Grifols (formally Talecris Biotherapeutics) 2005 - 2013
Misys Healthcare Systems 2004 - 2005
PPD 2004 - 2005
Element K 2001 - 2004
Xerox 2000 - 2001
Veramark Technologies 1997 - 2000
Xerox 1996 - 1997
Skills
Software Documentation, Validation, Quality Assurance, Testing, 21 CFR Part 11, Computer System..., FDA, Change Control, Sop, GMP, Biopharmaceuticals, SDLC, LIMS, Medical Devices, V&V, Biotechnology, GxP, Document Management, Pharmaceutical Industry, Quality Auditing, Microsoft Office, Microsoft Excel, Databases, Change Management, Analysis, Integration, cGMP, Test Planning, CAPA, Software Quality..., Quality System, GLP, Compliance, Technical Writing, Training, Process Improvement, SAP, User Acceptance Testing, Quality Systems, Documentation, Quality Management, Requirements Analysis, Automation, Pharmaceuticals, Troubleshooting, System Testing, Process Development, Quality Control, Pharmaceutics, Process Simulation
Education
St. John Fisher College 1992 — 1996
BS, Management/Human Resources
Saratoga Springs High School 1988 — 1992
Geyser Road Elementary School 1981 — 1988
Exelis September 2013 - Present
Eastman Kodak 2008 - August 2013
Rochester Institute of Technology June 2006 - May 2008
Excellus Blue Cross Blue Shield December 2007 - February 2008
Veramark Technologies August 2006 - May 2007
Rochester Institute of Technology November 2004 - May 2006
Skills
C#, SQL, Software Engineering, Software Development, Object Oriented Design, Visual Studio, Agile Methodologies, Java, XML, Scrum, SOAP, Eclipse, JavaScript, .NET, C++, ClearCase, ASP.NET, Web Services, Databases, Microsoft SQL Server, Linux
Education
Rochester Institute of Technology 2003 — 2008
BS, Computer Science
TelePacific Communications 2011 - Present
Z Private Post & Ascent Real Estate January 2007 - December 2011
Veramark Technologies August 1996 - May 2003
AT&T April 1992 - December 1995
Skills
Call Center, Solution Selling, Salesforce.com, VoIP, Management, Unified Communications, SaaS, Channel, Account Management, Telecommunications, Direct Sales, Selling, Sales Process, Sales, Telephony, Sales Management, Call Centers, Managed Services
Education
The University of Texas at El Paso
BA, Communications/Journalism
NVR, Inc. August 2013 - Present
NVR, Inc. June 2004 - August 2013
InterCall July 1998 - June 2004
US Army Reserves May 1992 - May 2000
Softbank Services Group July 1996 - March 1998
Veramark Technologies 1994 - 1995
Skills
Informix, Compellent, Oracle, Microsoft SQL Server, SQL Tuning, AIX, Netbackup, pSeries, Windows Server, Windows 7, Informix 4GL, Database Design, Database Administration, Database Security, Database Admin, RedHat, Problem Analysis, Problem Solving, Collaborative Problem..., Database Architecture, Unix Shell Scripting, High Availability, SDLC, Databases, Servers, Performance Tuning, Disaster Recovery, Shell Scripting, Solaris, Enterprise Architecture, Project Management, Architecture, System Administration, System Deployment, Awk, Ksh, Linux, Security, Software Development, SAN, Unix, Operating Systems, Data Migration, ETL, Red Hat Linux
Education
Rochester Institute of Technology 1993 — 1994
BrokerLink - John Shea Insurance November 2012 - Present
Donley's Pool Services May 2011 - November 2012
Mississippi RiverKings October 2010 - April 2011
Tec Tac hockey school August 2000 - August 2010
Strasbourg Etoile Noire August 2009 - May 2010
Veramark Technologies March 2008 - July 2008
Skills
Microsoft Office, PowerPoint, Customer Service, Word, Excel, Customer Relations, Market Research, Research, Microsoft Word, Microsoft Excel, Coaching, Marketing, Sports, Time Management, Social Media, Sales
Education
Rochester Institute of Technology 2005 — 2009
Batchelor of Science- Business Administration, International Business, Marketing Co-Major
St Pius X High School
VIC Learning Solutions January 2012 - Present
Rochester Institute of Technology September 2000 - May 2013
Element K April 2000 - January 2012
Veramark Technologies April 1999 - May 2000
Monroe Community College August 1995 - May 2000
Genesee Community College September 1994 - May 2000
Skills
Learning Architecture..., Instructional Design, Developing..., Leading Client-Facing..., Developing Performance..., Developing Client..., Developing..., Learning System Analysis, Conducting Needs..., Project Management, Conducting Task Analyses, Developing SME..., Leading Other..., Writing Storyboards, Leading the Visual..., Mentoring Instructional..., Developing Solutions..., Interviewing Clients,..., Developing Blended..., Creating Design..., Providing Guidance on..., Managing Multiple..., Working Independently, Working on a Team, Developing within..., Leading Teams in a..., Instructor-led Training, Designs, E-Learning, Blended Learning, Training, Needs Analysis, Higher Education, Technical Writing, Learning Management..., Staff Development, Teamwork, Multimedia, Curriculum Design, Learning Management, Leadership, Adult Education, Captivate, Software Documentation, Management
Education
Rochester Institute of Technology 1998 — 2000
Basic Certification, Technical Communication
Rochester Institute of Technology 1998 — 2000
Advanced Certification, Technical Communication
Vermont College 1996 — 1998
Master of Fine Arts, Writing
Humboldt State University 1991 — 1993
Master of Arts, English and the Teaching of Writing
Humboldt State University 1986 — 1991
Bachelor of Arts, Philosophy
Rochester Regional Health System June 2014 - Present
Amy Carey Consulting December 2013 - June 2014
Ardent Learning May 2013 - November 2013
Veramark Technologies April 2011 - May 2013
Digital Rochester October 2010 - May 2012
Entre Computer Services July 2007 - May 2011
AWC 2008 - 2011
ElementK Corporation January 2004 - July 2007
Rochester Gas & Electric 1999 - 2004
Skills
Disaster Recovery, Change Management, Process Improvement, Project Management, Business Analysis, Customer Satisfaction, Capital Budgeting, Operating Budgets, Telecommunications, Team Building, Customer Service, Integration, Outsourcing, SharePoint, Management, Data Center, Security, Managed Services, IT Management, Technical Support, Unix, Servers, Program Management, Cloud Computing, Databases, Business Development, Leadership, Call Centers, Requirements Analysis, Software Documentation, VoIP, Oracle
Education
Roberts Wesleyan College 2004 — 2006
BS in Organizational Management
MVP Health Care October 2011 - Present
AP Professionals July 2011 - October 2011
Kodak 2006 - 2007
Ajilon Consulting 2000 - 2001
Veramark Technologies 1999 - 2000
Skills
Process Improvement, Microsoft Excel, Testing, Software Installation, Computer Hardware, Technical Support, Troubleshooting, Software Documentation, Quality Assurance, Printers
Education
Florida Community College at Jacksonville 1989 — 1991
Solano Community College 1986 — 1987
Stealth Mode Security Startup July 2015 - Present
New Technologies and Associates, Inc. August 1993 - Present
Blue Hill Research February 2013 - Present
Stage 1 Ventures July 2008 - Present
Delfigo Security July 2008 - June 2015
WidePoint Corporation January 2011 - December 2013
Nucleus Research July 2011 - June 2013
Avalon Global Solutions, Inc. January 2010 - January 2011
Veramark Technologies December 2008 - March 2010
Aberdeen Group (NYSE:HHS) April 2007 - August 2008
Skills
SaaS, Start-ups, Enterprise Software, Cloud Computing, Mobile Devices, Entrepreneurship, Strategy, Business Intelligence, Strategic Partnerships, Security, Venture Capital, Product Management, Salesforce.com, Professional Services, Cross-functional Team..., Business Strategy, Software Development, Business Development, Management, Product Marketing, Competitive Analysis, Management Consulting, Big Data, Go-to-market Strategy, Business Analysis, Analytics, Program Management, Leadership, Consulting, Wireless, Telecommunications, Strategic Consulting, Solution Selling, Executive Management, CRM, Mobile, Mobile Applications
Education
Massachusetts Institute of Technology 1997 — 2015
Fellow, Artificial Intelligence (Media Lab), Health Informatics, Computer Science
IESE Business School - University of Navarra 2000 — 2000
MBA-GPMD, International Business
Massachusetts Institute of Technology 2009 — 2012
Fellow, Harvard-MIT Program in Health Sciences and Technology
SuccessFactors, an SAP Company July 2015 - Present
Tangoe, Inc May 2012 - June 2015
Veramark Technologies August 2010 - May 2012
Message Systems August 2009 - August 2010
Rivermine April 2007 - August 2009
NetCracker May 2005 - June 2006
Cramer Systems 2002 - 2003
Astracon 2001 - 2002
Quintessent Communications 1998 - 2001
JD Edwards 1996 - 1998
Skills
Telecommunications, Solution Selling, SaaS, Product Management, Wireless, Managed Services, Cloud Computing, Account Management, Direct Sales, VoIP, Strategic Partnerships, Enterprise Software, Salesforce.com, Mobile Devices, Channel, Sales Management, Sales Process, Product Marketing, New Business Development, Unified Communications, Business Development, CRM, Integration, Pre-sales, Professional Services, Sales, Vendor Management, Software Development, Channel Partners
Education
University of Denver - Daniels College of Business
BBA, Business Administration, 3.99
Intrinsix Corp February 2006 - Present
Vanteon April 2004 - November 2005
Real Time Enterprises September 1997 - April 2004
Veramark Technologies 1996 - 1997
Eastman Kodak 1975 - 1996
Skills
Embedded Systems, Embedded Software, ASIC, Hardware Architecture, Engineering Management, Start-ups, Device Drivers, Manufacturing, Project Management, Engineering, System Design, Management, Microprocessors, Business Development, CRM, Systems Design, Cross-functional Team..., Software Development
Education
Cornell University
MEE, Electrical Engineering
Cornell University
B.E.E, Electrical Eng
Windstream May 2015 - Present
Windstream Communications 2010 - April 2015
Windstream Communications 2007 - 2010
One Communications 2005 - 2006
Veramark Technologies 2002 - 2005
Global Crossing 1995 - 2002
Motorola Communications 1983 - 1994
Skills
Executive Management, Sales & Marketing..., Sales Operations, Turn Around Management, Strategic Planning, Operational Excellence, New Business Development, Operations Management, Transformational, Staff Development, P&L Responsibility, Mentoring, Presentations, Coaching, Marketing Communications, Process Improvement, Business Strategy, Business Analysis, Business Process..., Telecommunications, Technology, Business Development, Managed Services, P&L Management, Sales, Leadership, Sales Management, Management, Cloud Computing, SaaS, Team Building, Solution Selling, Direct Sales
Education
Cornell University 2010 — 2011
High Performance Leadership
University of Wisconsin-Eau Claire 1976 — 1980
BS Business Administration, Marketing
Calero Software April 2014 - Present
Calero Software March 2008 - April 2014
Veramark Technologies, Inc. 2002 - March 2008
Veramark Technologies 1999 - 2002
Global Crossing 1996 - 1999
Moscom 1988 - 1996
Skills
Call Processing, Telecommunications, SIP, Integration, Software Design, Microsoft SQL Server, VoIP, Cloud Computing, Unified Communications, Wireless, SQL, Software Development, Software Project..., Enterprise Software, Troubleshooting, Call Centers, Product Management, SaaS, Software Engineering, Managed Services, Agile Methodologies, TCP/IP, Vendor Management, Mobile Devices, Telephony, Unix, IP, Software Quality..., Professional Services, SDLC, Avaya, Object Oriented Design, Requirements Analysis, Scrum, XML, Testing, C#, .NET, Visual Studio
Education
State University of New York College at Fredonia 1984 — 1988
BS, Computer Science
Microworks POS Solutions May 2004 - Present
Veramark Technologies July 1992 - May 2004
Moscom 1992 - 2004
Computer Consoles 1984 - 1992
Nortel 1984 - 1992
Sykes Datatronics 1982 - 1984
Education
Rochester Institute of Technology 1979 — 1983
Monroe Community College 1977 — 1979
Xerox - Global Document Oursourcing January 2010 - Present
Xerox Global Services (XGS) October 2008 - December 2009
Citibank, Student Loan Corporation January 2007 - August 2008
Citibank, Student Loan Corporation August 2003 - December 2006
Ajilon Consulting August 1998 - July 2003
Veramark Technologies April 1997 - August 1998
Skills
Management, Business Development, Program Management, SDLC, Strategy, Project Management, Leadership, Marketing, Process Improvement, Business Process..., Business Analysis, Budgets, Vendor Management, Market Research, Requirements Analysis, Project Planning, Cross-functional Team..., Software Project..., Change Management
Education
State University of New York College at Brockport 1999 — 2001
Global History
Syracuse University 1989 — 1994
BA, History, Political Science
Veramark Technologies November 2012 - Present
Veramark Technologies August 2009 - December 2012
Veramark Technologies June 2008 - August 2009
Connected Energy Corp. August 2007 - May 2008
Vanteon Corporation 1998 - 2007
Your HomeTown Page October 1996 - December 1997
Skills
Budgets, Telecommunications
Education
Rochester Institute of Technology 1982 — 1983
Uptivity Inc. January 2014 - Present
Veramark Technologies February 2008 - January 2014
Veramark Technologies January 1996 - January 2008
Moscom 1992 - 1998
Education
State University of New York College at Fredonia 1990 — 1992
Tangoe December 2013 - Present
Veramark Technologies October 2012 - July 2013
Veramark Technologies February 2009 - October 2012
Source Loop February 2009 - October 2010
Control Point Solutions October 2005 - July 2008
Broadmargin 2003 - 2005
GE Commercial Finance 2001 - 2003
PRG-Schultz 1999 - 2001
Skills
Italian, Telecommunications, French, German, Spanish, Business Planning, Process Improvement, Business Analysis, Account Management, Vendor Management, Project Management, Change Management, Analysis, Service Delivery, Customer Service, Management, Call Centers, Leadership, Managed Services, Telecom Expense..., Training, Budgets
Education
Georgia State University 2001 — 2003
MBA, Management
Agnes Scott College 1997 — 1999
BA, Economics/Business and French
Liceo Ginnasio Linguistico di Schio 1993 — 1994
HS, Languages
Prva Susacka Hrvatska Gimnazija, Rijeka 1992 — 1994
HS, Languages
Xerox Corporation June 2014 - Present
Xerox Corporation November 2011 - Present
Xerox Corporation February 2011 - November 2011
Xerox Corporation January 2010 - March 2011
Xerox Corporation March 2007 - January 2010
Mindex August 2006 - March 2007
Mindex November 2005 - August 2006
Veramark Technologies January 2000 - November 2005
Veramark Technologies January 1997 - January 2000
Veramark Technologies July 1995 - January 1997
Skills
Agile Methodologies, Enterprise Software, Project Management, Scrum, TFS, Software Development, SDLC, Software Design, Requirements Analysis, TDD, Integration, BDD, Specflow, Visual Studio, Microsoft SQL Server, C#, ASP.NET, Web Application Design, Microsoft Office, Telecommunications, Software Documentation, Database Design, Six Sigma, Databases, Enterprise Architecture, Test Driven Development, Quality Assurance
Education
Rochester Institute of Technology 1994 — 1999
MS, Software Development and Management
State University of New York College at Potsdam 1990 — 1993
BA, Computer and Information Sciences and Mathematics
A great company August 2011 - Present
Association for Computing Machinery January 1980 - Present
Paychex August 2011 - August 2011
Modis April 2005 - August 2011
Veramark Technologies January 2001 - January 2005
Xerox March 1980 - December 2000
Rank Xerox 1980 - 2000
Skills
.NET, ASP.NET, User Interface, Object Oriented Design, Agile Methodologies, Visual Studio, XML, Software Documentation, Software Engineering, SQL, C#, Software Design, Software Development, Windows Phone
Education
Rochester Institute of Technology 1902 — 1903
Liverpool HS 1900 — 1901
TaxAudit.com January 2002 - Present
Dover Technology Services October 2001 - July 2006
eLabor.com June 2000 - October 2001
Veramark Technologies 2000 - 2000
The Angeles Group 1997 - 1999
Skills
Program Management, Microsoft Technologies, IT Management, .NET, Databases, Enterprise Architecture, Software Development, Agile Methodologies, Software Project..., Integration, Agile Project Management, SDLC, Cloud Computing, Business Intelligence, IIS, IT Strategy, SOA, Microsoft SQL Server, Database Design, Scrum, Web Applications, SQL, Management
Education
Colorado Technical University 2006 — 2008
BS, Software Engineering
Skillsoft 2011 - Present
Element K April 2003 - October 2011
Eastman Kodak February 2002 - February 2003
Veramark Technologies January 2000 - November 2001
Schlumberger Test & Transaction Smart Cards and Terminal Solutions February 1997 - January 2000
Skills
Learning Management, E-Learning, Needs Analysis, Blended Learning, Instructional Design, Technical Writing, Project Management, Learning Management..., Program Management, Content Management, Instructor-led Training, Content Development, Captivate
Education
Penn State University 1992 — 1995
Bachelor of Arts (B.A.), Journalism
TEOCO 2006 - Present
Vibrant Solutions 2001 - 2006
InformationView 1998 - 2001
Veramark Technologies 1988 - 1998
Skills
Telecommunications, Wireless, Interconnection, Cost, Pricing, Billing, Wireline
Education
State University of New York at Buffalo 1976 — 1978
BSChE, Chemical Engineering
University of Toronto - University of St. Michael's College 1974 — 1976
Chemistry
UCLA November 2007 - Present
UCLA External Affairs 2007 - Present
Countrywide February 2006 - November 2007
Veramark Technologies 2000 - February 2006
Skills
Adobe Acrobat, Editing, Research, Proofreading, Marketing, Technical Writing, Content Management, Internal Communications, Blogging, Program Management, Visio, Customer Service, HTML, Project Management, Social Media, Software Documentation, Team Building
Education
Rensselaer Polytechnic Institute 1979 — 1980
Auburn University 1966 — 1970
B.S., Secondary Education (Major: English, Minor: Social Studies)
Firm58 October 2008 - Present
Motorola Mobile Devices October 2005 - October 2008
Motorola March 2000 - October 2005
Veramark Technologies 1998 - 2000
Education
Rochester Institute of Technology 1995 — 2000
Computer Science
duPont Manual High School 1990 — 1995
Brand Networks January 2015 - Present
Brand Networks April 2012 - January 2015
IDI Billing Solutions September 2009 - March 2012
Libera, Inc. May 2009 - September 2009
PAETEC (acquired by Windstream) June 2008 - December 2008
Libera, Inc. January 2008 - April 2008
Veramark Technologies March 2007 - August 2007
Libera, Inc. June 2006 - February 2007
Education
Rochester Institute of Technology 2004 — 2008
B.S., Software Engineering
Adecco November 2009 - January 2011
Spherion@Carestream Health March 2008 - September 2009
Carestream Health 2008 - 2009
Carestream Health 2008 - 2009
Advantage Professionals June 2003 - November 2007
Veramark Technologies February 1999 - May 2003
Interim Consulting 1995 - 1998
Education
Rochester Institute of Technology 1993 — 1995
M.S., Career and Human Resources Development
Saint John Fisher College
B.A., Journalism/Political Science
Calero Software December 2013 - Present
Windstream Communications December 2010 - December 2013
PAETEC October 2007 - December 2010
PAETEC March 2001 - October 2007
Veramark Technologies 1998 - 2001
Skills
Telecommunications, Managed Services, VoIP, Wireless, SaaS, Cloud Computing, Unified Communications, Product Management, Solution Selling, Vendor Management, Business Analysis, Enterprise Software, Professional Services, Integration
Education
Saint John Fisher College 1986 — 1989
BS, Business Administration and Marketing
TED Ankara Koleji
Wegmans Food Markets July 2015 - Present
Paychex May 2010 - July 2015
TARGUSinfo April 2009 - May 2010
Veramark Technologies July 2006 - January 2009
Veramark Technologies June 2006 - July 2006
Titan June 2005 - November 2005
TARGUSinfo March 2004 - May 2004
N/A September 2002 - May 2003
Skills
HTML, ASP.NET, Object Oriented Design, Visual Studio, .NET, SQL, C#, Microsoft SQL Server, Software Design, SQL Server, WCF, jQuery, JavaScript, CSS, ASP.NET MVC, Jenkins, Hudson, Sonar, jQuery UI, Prototype.js, TFS, ASP, ASPX, Visual Basic 5.0/6.0, LINQ, AccuRev, CruiseControl .NET, NAnt, JSP, Java, Eclipse, XML, XSLT, JSON, JSONP, AJAX, Software Development, Testing, Continuous Integration, C++
Education
Rochester Institute of Technology 2003 — 2006
BS, Computer Science
Accenture January 2014 - Present
Veramark Technologies January 2013 - December 2013
Veramark Technologies December 2008 - December 2012
Source Loop 2008 - 2009
Control Point Solution July 2006 - December 2008
HCL BPO 2006 - 2008
Control Point Solutions 2006 - 2008
Embroidery Services, Inc. 2005 - 2006
Skills
Microsoft Office, Project Management, Telecommunications, Data Analysis, Microsoft Excel, Auditing, Telecom Expense..., OneNote, Access, Outlook, Helping Clients Succeed, Telecommunications..., Process Improvement, MS Project, PowerPoint, Quicken, Learning, Time Management, Team Leadership, Analysis, Wireless, Business Analysis, Vendor Management, Integration, Management
Education
University of Georgia - Terry College of Business 1999 — 2004
BBA, International Business
The University of Georgia 1999 — 2004
Bachelor of Arts (BA), Germanic & Slavic Languages
Kennesaw State University - Michael J. Coles College of Business
TSL Marketing 2014 - Present
One Research, LLC 2013 - 2014
Harris Interactive Inc. 2012 - 2013
Valient Solutions 2007 - 2011
Century 21 Premier Properties 1999 - 2010
AT&T 2004 - 2006
The Sutherland Group 2001 - 2002
Veramark Technologies 1999 - 2001
Unisys Corporation 1997 - 1998
A.B. Dick Company 1992 - 1997
Skills
Market Research, Marketing Strategy, Marketing Research, Account Management, Quantitative Research, Customer Satisfaction, Product Development, Data Analysis, Customer Insight, Strategic Planning, B2B, Segmentation, Business Development, Sales, Marketing Communications, Salesforce.com, Strategy, Competitive Intelligence, Focus Groups, Marketing, Cross-functional Team..., Competitive Analysis, Analytics, Advertising Research, Online Research, Market Analysis
Education
Saint Bonaventure University
BBA, Management Science & Marketing
Cardinal Mooney HS
Providea, Inc./SPS November 2005 - Present
Countrywide Home Loans July 2003 - October 2005
Veramark Technologies January 2000 - July 2003
The Angeles Group April 1997 - January 2000
REAL Software Systems November 1993 - March 1997
Delphi Information Systems June 1979 - November 1993
Skills
Telecommunications, Managed Services, Video Conferencing, Solution Selling, Channel, VoIP, Unified Communications, SaaS, Salesforce.com, IP, Pre-sales, SIP, Telepresence, Data Center, Cisco Technologies, Integration, Channel Partners, Sales Engineering
Education
California State University-Northridge 1975 — 1979
Finance and Computer Automation
St Genevieve HS 1971 — 1974
Veramark Technologies May 2007 - February 2008
Education
Rochester Institute of Technology
Sutherland Global Services February 2014 - Present
Sutherland Global Services November 2010 - February 2014
Sutherland Global Services January 2009 - January 2010
Comforce January 2008 - June 2009
Veramark Technologies 2006 - 2007
ATS Reliance June 2005 - September 2005
Superior Staffing INC/Xerox Corporation January 2000 - January 2002
Skills
Customer Service, Customer Support, Management, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, Online Research, Research, Social Media, Social Networking, WordPress, Blogging, Storytelling, Digital Storytelling, Troubleshooting, Windows, Linux, Software Quality..., Testing, Computer Hardware, Servers, Technical Support, Database Administration, SQL, Access, Oracle, PeopleSoft, Salesforce.com, Printers, Mac OS
Education
SUNY Empire State College 2011 — 2016
Bachelor of Arts, Organizational Communication
SUNY at Monroe Community College 1998 — 2001
Applied Associate in Science, Computer Information Systems
PICS Telecom February 2012 - Present
Pics Telecom International January 2011 - Present
Veramark Technologies May 1999 - December 2010
Kodak December 1996 - May 1999
Health Designs Inc. 1993 - 1996
Skills
Networking, Project Management, VoIP, IP, Integration, Wireless, Cloud Computing, Account Management, Microsoft SQL Server, Java, Windows, Project Planning, Unix, Troubleshooting, Software Development
Education
Belaruski Dzjaržauny Universitet Informatyki i Radyjoelektroniki 1986 — 1992
BS, Computer Engineering
IBM October 2014 - Present
IBM January 2012 - Present
IBM 2001 - October 2012
Veramark Technologies 1999 - 2001
Skills
Eclipse, Java Enterprise Edition, Web Services, REST, Machine Learning, Natural Language..., Cognitive Computing, Websphere, Databases, Java, Software Development, JSP, Agile Methodologies, SOA, Tomcat, SQL, Enterprise Architecture, DB2, Software Engineering, Ant, Software Design, XML, Perl, Microsoft SQL Server, Android, Programming, MySQL, Oracle, CSS, C++, Enterprise Software, Cloud Computing, Linux, Unix
Education
Rochester Institute of Technology 1996 — 2001
BS/MS, Computer Science
Veramark Technologies March 2007 - Present
Rochester Telephone Companies 1986 - 1996
MIND CTI March 1992 - 1994
Rochester Telephone Company/ROTELCOM/RCI 1988 - 1992
Skills
Telecommunications, Telecom Expense..., .NET, Wireless, Unified Communications, VoIP, Managed Services, Call Center, Integration, Mobile Devices, Customer Service, Telephony, Call Centers, Troubleshooting
Education
State University of New York College at Plattsburgh 1981 — 1985
BA, Sociology & Human Services
ShoreTel 2012 - Present
Symphony of the Americas 2011 - 2012
Marketing Success Associates 2004 - 2012
Spanlink Communications 2008 - 2010
Veramark Technologies 2006 - 2007
HigherGround, Inc. 2003 - 2005
MTS IntegraTRAK 1994 - 2002
Skills
Call Center, Strategy Development, Telecommunications, VoIP, Unified Communications, Consultative Selling, Channel, PBX, Sales Management, Strategic Planning, Strategic Partnerships, Marketing Strategy, New Business Development, Telephony, SaaS, Program Management, Problem Solving, IP, Channel Management, Call Recording, Call Centers, CRM, Wireless, IVR, Business Development, Channel Partners, Cloud Computing, Strategy, Management, Enterprise Software, Product Management, Professional Services, Selling, MPLS, Sales, Product Marketing, Sales Process, Managed Services, Cisco Technologies, Call Logging, Contact Centers, Solution Selling, Mobile Devices, Data Center, Competitive Analysis, Pre-sales, Direct Sales
Education
Luther College
BA
Veramark Technologies July 1993 - June 2011
Boyd Industrial Sales, Inc. April 1990 - March 1993
Education
University at Buffalo 1985 — 1987
State University of New York College at Brockport 1983 — 1984
Rochester Regional Health System March 2014 - Present
URMC November 2012 - October 2013
Bosch Security Systems February 2012 - February 2013
Veramark Technologies May 2009 - November 2011
Element K December 2005 - December 2008
Fairport School District April 2002 - August 2005
Penfield School District May 1999 - April 2002
BOCES 1996 - 1999
Skills
PowerPoint, Instructional Design, E-learning, Curriculum Design, Inventory Management, Technical Writing, Learning Management, Instructor-led Training, SCORM, Teaching, Lotus Notes, Microsoft Office, Content Management, Outlook, XML, Documentation, Adult Education, Articulate Presenter, Software Documentation
Education
State University of New York College at Fredonia 1988 — 1990
BS, Commuication Media/Journalism
Victor Central School District 1980 — 1986
Independent Software Developer January 2010 - Present
Independent Media Producer January 2010 - Present
High Mileage, Inc (Lou Gramm Band) November 2003 - Present
Impact Media Productions January 2001 - January 2010
Element K April 2000 - May 2004
Veramark Technologies November 1998 - April 2000
Various Companies October 1995 - November 1998
Skills
Sound, Video, Audio Engineering, Music, Music Production, Composition, Streaming Media, Video Production, Video Editing, Multimedia, Digital Video, Entertainment, Film, Digital Media, Mac OS X, Television, Final Cut Pro, HTML, Scripting, New Media, Pro Tools, Web Development
Education
State University of New York College at Brockport
B. Sci., Computer Science
State University of New York College at Fredonia
B.Sci., Sound Recording Technology (Tonemeister) / Music
Hearsay Social April 2012 - Present
SuccessFactors March 2010 - March 2012
Veramark Technologies March 2009 - February 2010
Oracle / PeopleSoft February 2002 - January 2009
Ockham Technologies August 2000 - September 2001
Oracle Corporation October 1997 - August 2000
Skills
ERP, Talent Management, Social Media, SaaS, Corporate Social Media, Customer Relations, Human Capital Management, Enterprise Software
Education
East Carolina University - College of Business
Thomson Reuters March 2013 - Present
Thomson Reuters July 2011 - Present
Thomson Reuters January 2010 - July 2011
Thomson Reuters October 2005 - December 2009
Thomson West December 1997 - October 2005
Thomson West November 1992 - December 1997
Ross Technologies November 1991 - November 1992
Veramark Technologies November 1991 - November 1992
Naco Electronics August 1990 - November 1991
Paychex May 1990 - August 1990
Skills
Agile Methodologies, XML, Software Development, Data Warehousing, Oracle, Software Project..., SDLC, Scrum
Education
Rochester Institute of Technology
MS SD&M, Software Development and Management
State University of New York College at Brockport
BS CS, Computer Science
Windstream Communications July 2004 - February 2014
Nokia 2001 - 2003
Alcatel-Lucent 2000 - 2001
Veramark Technologies 1996 - 2000
Xerox 1991 - 1996
Veramark Technologies 1987 - 1990
Skills
Telecommunications, VoIP, Managed Services, Telephony, PMP, Software Development, GSM, International Project..., Vendor Management, Project Management, Program Management, Requirements Analysis, Product Management, Unix, Databases, Software Project..., Management
Education
State University of New York at Buffalo 1983 — 1987
Bachelor of Science (BS), Computer Science
PMI
PMP
SunTrust January 2015 - Present
Purchasing Power October 2014 - January 2015
Purchasing Power October 2010 - October 2014
Veramark Technologies March 2010 - October 2010
Control Point Solutions August 2008 - February 2010
HCL Expense Management Services 2008 - February 2010
University of Georgia Athletic Association January 2007 - August 2008
Anheuser-Busch Inc April 2006 - August 2007
Shaw Industries January 2003 - August 2005
Skills
Data Analysis, Analysis, SAS, SQL, Microsoft Excel, Access, Project Management, Telecommunications, Training, Microsoft Office, Data Modeling, Database Administration, Communications Audits, Process Improvement, PowerPoint, MS Project, Database Admin, Budgets, Accurint, LexisNexis, HTML, PHP, Java, Visio, Macros, XML, ETL, VBA, Sas Macros, Excel Macros, Process Automation
Education
The University of Georgia 2005 — 2008
BS, Mathematics
Kennesaw State University 2003 — 2005
(none), Computer Science/Mathematics
Calero Software December 2013 - Present
Veramark Technologies May 2006 - December 2013
Skills
Software Design, Microsoft SQL Server, HTML, C#, Telecommunications, Java, Team Leadership, Object Oriented Design, Troubleshooting, Software Development, Integration, SQL, JavaScript, .NET, Enterprise Software, Eclipse
Education
Rochester Institute of Technology 2001 — 2006
Bachelor of Science (BS), Computer Science
Veramark Technologies 1998 - Present
Keane Consulting 1997 - 1998
Bausch and Lomb, Inc 1985 - 1996
Skills
Software Quality..., Test Planning, QTP, SQL, Integration, SDLC, Agile Methodologies, Process Improvement, Quality Assurance, Testing, Software Development, Software Documentation, Software Project..., Telecommunications, Microsoft SQL Server
Education
Rochester Institute of Technology
BS, Computer Science
Washing Equipment Technologies 2007 - 2009
Tristar Logistics October 2006 - September 2007
Bausch & Lomb June 1994 - April 2005
Bausch & Lomb June 1986 - June 1994
Veramark Technologies June 1983 - June 1986
Sybron Dental Specialties April 1979 - January 1983
KPMG Peat Marwick June 1974 - March 1979
Education
Simon Graduate School of Business (UofR) 1972 — 1974
MBA
Amherst College 1968 — 1972
BA
PNC March 2015 - Present
Accenture May 2011 - March 2015
Veramark Technologies June 2010 - May 2011
HCL Expense Management Services June 2008 - February 2010
American Museum of Papermaking April 2006 - May 2008
Campus Recreation Center September 2005 - December 2007
Skills
Access, Excel, PowerPoint, Word, Analysis, Microsoft Excel, Event Planning, Outlook, Telecommunications, Nonprofits, Data Analysis, Visio, Business Intelligence, Project Management, Program Management, Process Improvement
Education
Georgia Institute of Technology 2003 — 2008
Bachelor of Science, Management
Veramark Technologies Senior Support SpecialistVeramark Technologies1992 - 2010
Skills
Call Centers, Microsoft SQL Server, Unified Communications, Telecommunications, Troubleshooting, Integration, Call Center, VoIP, Salesforce.com, Social Media Marketing, Disaster Recovery, SaaS, Enterprise Software, Vendor Management, Software Documentation, Cloud Computing
Education
Ohio University
Bachelor's Degree, Fine Art
North American Medical Management (NAMM) April 2013 - Present
Agrisoft / CMC November 2006 - January 2013
Veramark Technologies 2000 - 2005
Veramark Technologies 2000 - 2005
plog research 1998 - 2000
Skills
C#, SQL, ERP, Microsoft SQL Server, T-SQL, Systems Analysis, Visual Studio, .NET, Software Development, Visio, Business Intelligence, VB.NET, Database Design, Web Services, Visual Basic
Education
California State University-Northridge
Bachelor of Science (B.S.) Double Major, Math / Physics
SapientNitro August 2015 - Present
SapientNitro August 2014 - July 2015
SapientNitro January 2013 - July 2014
Venture Jobs Foundation October 2012 - December 2012
JCPenney June 2008 - June 2012
Veramark Technologies May 2010 - August 2010
Skills
Market Research, Marketing, Social Media, Data Analysis, Marketing Research, Strategy, Integrated Marketing, Social Media Marketing, Market Analysis, Forecasting, Analytics, Project Management, Online Advertising, Project Planning, Project Estimation
Education
Rochester Institute of Technology 2011 — 2012
MBA, Concentration in Marketing
Rochester Institute of Technology 2007 — 2011
Bachelor of Science, Business Management, Marketing, Economics
Sears Holdings Corporation November 2008 - Present
Doculegal/D4 October 2005 - July 2008
Tyco Fire & Security November 2000 - October 2002
Veramark Technologies March 1997 - July 2000
Education
Kennedy Western University 2002 — 2004
BS, Information Systems
Cade Family March 2013 - Present
StudyPoint September 2009 - Present
Veramark Technologies June 2010 - January 2012
Idea Heating November 2006 - January 2009
Marc Realty 2005 - September 2006
Education
Illinois Institute of Art 2002 — 2005
BFA, Interior Design
Paychex Insurance Agency March 2004 - Present
Paychex Insurance Agency July 2010 - September 2011
Paychex July 2002 - February 2004
Nothnagle Realtors January 2001 - June 2002
Veramark Technologies March 1999 - January 2001
Citibank Student Loans November 1991 - March 1999
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Document Imaging, CapturePefect, Access, Adobe Acrobat, PDF Creator, Motivated self-starter, Resource for my peers, LAH licensed
Education
Monroe Community College
Business Administration and Management, General