Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
FairPoint Communications April 2008 - April 2015
Verizon April 1983 - March 2008
Various Engineering Consultants June 1980 - March 1983
Skills
Crisis Management, Team Leadership, Testifying for Utility..., Call Center, Managed Services, Process Improvement, Change Management, Project Management, Strategic Planning, Customer Satisfaction, Performance Management, Vendor Management, Call Centers, Contract Negotiation, Leadership, Strategy, Management, Project Planning, Customer Service
Education
Plymouth State University 1985 — 1990
Masters, Business Administration
University of Massachusetts, Amherst 1976 — 1980
Bachelor of Science, Civil Engineering
University of Phoenix July 2012 - Present
Archway Chandler Academy July 2012 - June 2013
University of Phoenix August 2010 - July 2012
Verizon May 2009 - October 2010
Corbins Electric July 2008 - January 2009
Coe & Van Loo Consultants Inc. February 2004 - August 2007
Skills
Adult Education, Student Development, Bookkeeping, Accounts Payable, Accounts Receivable, Budgets, Customer Service, Event Planning, Leadership
Education
University of Phoenix 2010 — 2011
Master of Science (MS), Accounting
University of Phoenix 2002 — 2010
Bachelor of Science (BS), Information Technology
Pima Community College 1999 — 2001
Associate of Arts and Sciences (AAS), Computer Aided Drafting
Tuck School of Business at Dartmouth College March 2013 - Present
Crawford PR August 2010 - March 2013
Liberty For All Super Pac June 2012 - February 2013
Ron Paul 2012 June 2011 - January 2012
The Complete Website December 2008 - January 2011
Ron Paul Presidential Campaign Committee September 2007 - February 2008
American Enterprise Institute 2003 - 2005
Verizon June 2001 - May 2002
Skills
Strategic Communications, Project Management, Media Analysis, Business Strategy, Blogging, Social Media, Public Relations, Media Relations, Press Releases, Editing, Social Media Marketing, Fundraising, Non-profits, Facebook, Corporate Communications, Social Networking, Event Planning, Content Management, Content Development, Copywriting, Market Research, SEO, Advertising, Creative Direction, Research
Education
Pomona College 1998 — 2001
B.A., Media Studies
St. John's College 2003 — 2004
M.A., Liberal Arts
Episcopal High School 1994 — 1997
Jeannine Fisher Casting January 2008 - Present
Verizon August 2011 - October 2013
Verizon October 2008 - August 2011
Verizon December 2007 - October 2008
Verizon January 2006 - December 2007
Verizon January 2000 - January 2006
Education
Stanford University 2007 — 2007
certificate, Project Management
Point Park University 1988 — 1991
BA, Journalism and Communications (Public Relations)
Peabody
KidsVoice August 2010 - November 2012
PUMP - Pittsburgh Urban Magnet Project January 2007 - 2011
Borough of East McKeesport January 2004 - July 2010
Citizens for Arlen Specter 2009 - June 2010
Verizon January 2007 - January 2009
Pittsburgh Zoo & PPG Aquarium 2007 - 2009
Tim Murphy for Congress January 2006 - December 2006
Pennsylvania Republican State Committee January 2005 - January 2006
Citizens for Arlen Specter September 2003 - January 2005
Skills
Political Campaigns, Fundraising, Community Outreach, Event Planning, Public Policy, Public Speaking, Policy, Government, Volunteer Management, Non-profits, Research, Social Media, Strategic Communications, Politics, Press Releases, Campaigns, Nonprofits, Legislation, Proposal Writing, Grants, Public Relations, Corporate Communications, Grassroots Organizing, Editing, Legislative Relations, Strategic Planning, Leadership, Policy Analysis, Media Relations, Community Development, Public Affairs, Marketing, Political Consulting, Grant Writing, Philanthropy, Event Management, Management, Social Networking, Strategy, Social Media Marketing, Program Management
Education
Point Park University 2008 — 2009
MBA, Business, Management, Marketing, and Related Support Services
University of Pittsburgh 1999 — 2003
Bachelor of Arts (BA), Political Science & Communications
Federated Investors, Inc. April 2011 - August 2011
Verizon May 2006 - December 2007
Mongiovi and Son Plumbing September 2000 - July 2005
Skills
Customer Service, Microsoft Office, Project Management, Microsoft Word, PowerPoint
Education
Pittsburgh Technical Institute 2010 — 2012
Associate of Science (AS), Network Security and Computer Forensics, 3.4
Shell September 2013 - Present
Shell August 2011 - Present
Westinghouse Electric Company May 2006 - August 2011
Verizon April 2004 - May 2006
Skills
Procurement, Supply Management, Materials Management, Strategic Sourcing, Supply Chain Management, Oil/Gas, Petroleum, Global Sourcing, E-procurement, Spend Analysis, Contract Management, SAP, Logistics, Oil, Purchasing, Supply Chain, Upstream, Project Management, Gas, Energy, Energy Industry, Natural Gas, Contract Negotiation, Onshore, Project Planning, Corporate Finance, Corporate Governance, Corporate Law, Negotiation, Oil & Gas
Education
Point Park University 1994 — 2001
Bachelor's degree, Business Adminsitration
Western School of Health & Business 1991 — 1993
Certificate of Completion, Computer Technology/Computer Systems Technology
Verizon February 2014 - February 2015
Intel Corporation 2013 - February 2015
MSN and Bing August 2010 - April 2012
Social Media Club - Seattle Chapter January 2009 - July 2011
SparkWords.com (formerly SpinSpotter.com) July 2008 - July 2010
Washington State University August 2006 - May 2008
various publications June 2000 - May 2008
F. Scott Fitzgerald Writing Academy June 2005 - August 2006
Skills
Social Media Marketing, Digital Marketing, Media Relations, Strategic Communications, Community Management, Cause Marketing, Web Production, Content Management, Nonprofit Consulting, Content Strategy, Nonprofits, Advertising, Digital Strategy, Social Media, New Media, Marketing, Facebook, Web Site Production, Blogging, SEO, Integrated Marketing, Management
Education
Washington State University 2006 — 2008
M.A., English (Focus: Rhetoric and Composition)
Point Loma Nazarene University 1996 — 2000
B.A., Journalism (Focus: Editing)
PayPal June 2015 - Present
AT&T April 2014 - May 2015
Verizon November 2012 - February 2014
Verizon November 2010 - October 2012
Verizon April 2006 - November 2010
HCL Technologies November 2004 - April 2006
Skills
Java, OpenStack, Python, SQLAlchemy, Flask, Java Enterprise Edition, Web Services, Hibernate, Struts, Spring, Spring MVC, SOAP, REST, SOA, JDBC, JSP, Servlets, JUnit, PL/SQL, SQL, Oracle, Unix, Unix Shell Scripting, JavaScript, AJAX, HTML, JSON, Design Patterns, Agile Methodologies, Maven, Ant, Ruby, WebLogic, JBoss Application Server, Tomcat, JMS, RabbitMQ, Chef, Git, Jenkins, MySQL, EJB, Nagios, Castor, XML, CVS, ClearCase, Eclipse
Education
Pondicherry University 2001 — 2004
Master's Degree, Computer Programming/Programmer, General, 7.5/10
Pondicherry University 2002 — 2003
PG diploma in Operations Research, Operations Research, 60
PB Siddartha Arts College 1998 — 2001
Bachelor of Arts (B.A.), Mathematics and Statistics, 83
Freedom Sales & Marketing September 2000 - Present
Verizon 1998 - 2000
Publix Super Markets 1995 - 1998
Boeing 1992 - 1995
Boeing 1986 - 1992
Skills
Operating Systems, Databases, Linux, System Administration, MySQL, Shell Scripting, Web Development, PHP, Technical Support, LAMP, Zimbra, CAD, Unix, Inventory Management, Account Management, Hardware, Networking, Purchasing, Manufacturing, Technical Training
Education
Pittsburg State University 1982 — 1985
BS, Manufacturing Technology
Shawnee Mission West High School
Director of Ehancements - OnBase Government VOGUE September 2014 - Present
Broward County Clerk of Courts June 2006 - Present
Helvetia del Caribe December 2003 - June 2006
Hyland Software December 2002 - November 2003
ENS Enterprise Systems December 2000 - November 2002
TRICOM, S.A. October 1995 - November 2000
Verizon January 1989 - September 1995
Skills
PMP - Project..., ECMp - Enterprise..., ERMp - Electronic..., CDIA+ - Certified..., KTSS - Kofax Technical..., OCSA - OnBase Certified..., MCP - Microsoft..., CISA - Certified..., Enterprise Content..., Leadership, Software Development, Project Management, OnBase, CRM, Integration, Management, Business Process, Team Building, CompTIA, Kofax, Software Documentation, Strategy, Document Management, Cross-functional Team..., Telecommunications, JavaScript, Pre-sales, Web Services, IIS
Education
Pontificia Universidad Católica Madre y Maestra 1982 — 1987
Bachelor, Computer Science Engineer
Novant Health April 2015 - Present
Allegheny Health Network October 2013 - August 2014
Novitas Solutions, Inc. October 2012 - October 2013
Aetna October 2011 - February 2012
Verizon April 2006 - January 2010
PharmaCare November 2004 - April 2006
UPMC Health Plan April 2004 - November 2004
Highmark Blue Cross Blue Shield March 1999 - April 2004
Skills
Business Analysis, Medicare, Insurance, Claim, Medicaid, Employee Benefits, Management, Process Improvement, Access, Analysis, ICD-9, Software Documentation, Data Analysis, Team Leadership, Requirements Gathering, SDLC, Team Building, Customer Service, Coaching, Health Insurance, Healthcare, Healthcare Information..., Business Process, Administration, EHR, Healthcare Management
Education
Point Park University 2006 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
Point Park University 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Community College 1997 — 1998
Certificate, Medical Insurance
CAE Healthcare March 2013 - Present
Education Management Solutions 2011 - November 2012
Verizon January 2006 - November 2010
Skills
Customer Satisfaction, Close Attention to..., Hardware Installation, Terminations, Tower Climbing, Management, Quality Driven, Road Warrior, Software Installation, Customer Service, Medical Devices, Troubleshooting, Computer Hardware, Process Improvement, Product Management, Salesforce.com, Team Building, Team Leadership, Project Management, Hardware, Training, Leadership, Testing, Project Planning, Strategic Planning, Operations Management, Microsoft Office, Optical Fiber, Microsoft Word, Time Management, Field Service, Marketing, Medical Terminology, Healthcare Information...
Education
Pima Community College 2011 — 2011
Certificate, Solar Thermal/ PV
CHI Institute 2002 — 2003
Certificate, Electrician
Regeneron Pharmaceuticals January 2014 - Present
Vertex Pharmaceuticals April 2012 - November 2013
Novartis Vaccines and Diagnostics January 2010 - April 2012
Verizon Business April 2009 - November 2009
Akamai Technologies January 2006 - November 2008
Akamai Technologies January 2006 - October 2006
Akamai Technologies September 2004 - January 2006
Gillette August 2003 - September 2004
Verizon February 2000 - August 2003
Deloitte & Touche Tax Technologies September 1999 - February 2000
Skills
Cross-functional Team..., Strategy, Integration, Leadership, Management, Mobile Devices, Business Process..., Mobile Device Management, Vendor Management, BYOD Program, Process Improvement, Troubleshooting, Enterprise Software, Project Management, Data Analysis, ITIL Service Strategy, ITIL, ITIL v3 Foundations..., Software Documentation, Project Planning, SharePoint, Technical Support, Analysis, Program Management, Analytics, Business Analysis, Training, Databases, Testing, Networking, Mobile Strategy, Pharmaceutical Industry, Team Leadership, Security, Microsoft Office, Strategic Planning
Education
Point Loma Nazarene University 1980 — 1985
BA
Verizon February 2009 - Present
Verizon February 2009 - Present
Verizon August 2006 - February 2009
Verizon July 1993 - August 2006
Verizon June 1991 - July 1993
Skills
Call Center, Telecommunications, Call Centers, VoIP, Management, Software Installation, Testing, Wireless, Troubleshooting, Cloud Computing, Data Center, Vendor Management, Networking, Selling, Customer Satisfaction, Customer Service, Team Leadership, Customer Experience, Integration, Network Design
Education
Pittsburgh Technical Institute 1991 — 1999
associate in applied technology, Electronics
Verizon April 2000 - Present
ADT Security June 1999 - April 2000
Education
Pittsburgh Technical Institute 1997 — 1999
Associates, Electronics
Shaler Area High School 1972 — 1976
Columbia Bank New Jersey July 2015 - Present
Verizon January 2007 - June 2015
Focus Hispanic Center for Community Development, Inc November 2005 - December 2006
Oleoducto de Crudos Pesado OCP May 2001 - March 2004
Skills
IT Audit, IT Security Assessments, Project Management, Risk Assessment, SOX Compliancy, Help Desk Support, System Administration, Information Technology, Process Improvement, Business Analysis, Business Process
Education
Southern New Hampshire University 2004 — 2005
Master of Business Administration (MBA), General Studies
Pontificia Universidad Católica del Ecuador 1992 — 1999
Bachelor of Science (BS), Systems Engineering
AIG July 2008 - Present
Stratus Technology Services July 2008 - August 2013
TransNet Corporation August 2004 - July 2008
TEJMICRO January 2007 - January 2008
Mercer County Community College January 2007 - January 2008
University of UTESA June 1998 - September 2003
Verizon May 1990 - September 2003
CODETEL May 1990 - September 2003
Skills
Cisco VoIP, Wireless Networking, Networking, Desktop Computers, OSPF, EIGRP, Router Configuration, Switches, CCNA, CCVP, Customer Service, VPN, Data Center, IP, Frame Relay, VoIP, Cisco Technologies, RIP, Routers, Routing, Security, Cisco Routers, Troubleshooting, WAN, Cisco Nexus, BGP, Wireless, CCNP, QoS, Cisco Call Manager, TCP/IP, Unified Communications, Hardware, Cisco Certified, Computer Network..., Firewalls, Cisco Wireless, Telephony, LAN-WAN, H.323, LAN Switching, T1, Catalyst Switches
Education
Universidad Tecnológica de Santiago 1995 — 2000
Teacher, Electronics
Pontificia Universidad Católica Madre y Maestra 1986 — 1992
Electronic Engineer. (BS), Electronic Engineer. (BS)
Ericsson December 2011 - Present
Verizon March 2010 - December 2011
Education
Universidad Católica de Valparaíso
Art/Art Studies, General
Universidad Adolfo Ibáñez
Bachillerato en Humanidades
Verizon May 2005 - Present
Abercrombie & Fitch May 2005 - September 2005
C.J. Maggie's All American Bar & Grill April 2001 - May 2005
Education
Point Park University 2007 — 2008
MBA, Business
West Virginia Wesleyan College 2001 — 2005
BS, Marketing
Verizon Wireless March 2010 - Present
Level 3 Communications December 2007 - December 2008
Level 3 (formerly Looking Glass Networks) 2007 - 2008
Verizon 1989 - 2007
Education
Point Park University 1981 — 1983
Bellevue High School 1975 — 1978
Verizon March 2014 - Present
DARPA May 2013 - August 2013
Orange County Public Schools November 2012 - April 2013
Skills
Active Directory, Programming, Linux, Network Administration, Microsoft Office, Database Design, Windows Server, Java, Servers, Unix, Computer Network..., Virtual Server, System Administration, Windows Operating..., Web Design, SSH Client, SQL, Switches, Troubleshooting, Computer Hardware, Technical Support, VLAN, Testing, Operating Systems, VMware, System Architecture, Routers, Cisco IOS, TCP/IP, Server Administration, VPN, Web Development, Hardware, Firewalls, IP, Python, Shell Scripting, Red Hat Linux, Dell PowerEdge Servers, HP Proliant
Education
University of Maryland University College 2015 — 2017
Master of Science (MS), Systems Engineering
University of Central Florida 2010 — 2013
Bachelor of Science (BS), Information Technology
Polk Community College 2009 — 2010
Associate of Arts (A.A.), General Studies
Trilogy Dominicana April 2011 - Present
OmniTen Group LLC January 2009 - Present
Americatel October 2006 - January 2009
Puerto Rico Telephone Company / Verizon Puerto Rico January 2004 - September 2006
Cable & Wireless August 2001 - September 2003
Verizon Dominicana January 2000 - August 2001
Verizon 2000 - 2001
CODETEL former Verizon Dominicana 1991 - 2001
CODETEL January 1998 - December 1999
Skills
Wireless, Telecommunications, Mergers and Acquisitions, Marketing, Business Strategy, Business Transformation, Integration, mergers and acquisitions, Project Management, VoIP, Product Marketing, Mergers & Acquisitions, Product Development, Leadership, Management, Product Management, Business Planning, Strategy, Business Process, Strategic Planning, Operations Management, Outsourcing, Business Development, Team Leadership, IP, Entrepreneurship, Sales Management, Mergers, Negotiation, Public Relations, Analysis, Management Consulting, Mobile Devices, Competitive Analysis, Mobile Communications, New Business Development, Call Centers, Sales, P, CRM
Education
Japanese Union of Scientists and Engineers 2000 — 2000
Diploma, Total Quality Management
The London School of Economics and Political Science (LSE) 1989 — 1990
M.Sc (Econ), International Finance and Accounting
Pontificia Universidad Católica Madre y Maestra 1984 — 1989
B.Sc, Economics
AAA Insurance & Travel July 2011 - Present
Ethan Allen Interiors March 2004 - July 2008
Verizon May 1984 - May 2002
Education
Pierce College 1995 — 1999
Bachelor's degree, Computer and Information Sciences and Support Services
Verizon February 2013 - Present
Skills
Telecommunications, Call Centers, Process Improvement, Wireless, Team Leadership, Customer Retention, Customer Experience, Microsoft Office, Troubleshooting, Customer Satisfaction, Wireless Networking, Leadership, VoIP, Management, Technical Support, Account Management, Training, Sales
Education
Pima Community College 2015 — 2015
Project Management
University of Phoenix 2003 — 2007
Business Management, Business Management
Verizon March 2007 - Present
Verizon March 2005 - March 2007
Verizon November 2002 - March 2005
NYNEX/Bell Atlantic December 1994 - November 2002
Education
Plymouth State University 1990 — 1994
Bachelor's degree, Social Work
Fritz Fiber Optic Service October 2010 - Present
Fritz Fiber Optic Service October 2010 - Present
Verizon January 2005 - July 2011
Skills
Fiber Optic Networks, Fiber Optics, Dark Fiber, Outside Plant, OSP Construction, Copper Cabling, Structured Cabling, Fusion Splicing, Fiber Optic Cable, OSP Engineering, Optical Fiber, Telephony, Cabling, Wireless, FTTx, Cables, Troubleshooting, Project Management, Telecommunications, Broadband, Computer Network..., Network Design, Testing, T1, Project Planning, IP, Vendor Management
Education
Pittsburgh Technical Institute 1999 — 2001
Associate, Computer Science
3M July 2010 - June 2014
Commstructure Consulting November 2009 - June 2010
ATCO Communication Services, LLC January 2009 - November 2009
Verizon Communications August 2008 - November 2008
Verizon August 2006 - August 2008
Verizon Communications/GTE October 1998 - September 2006
W&H Pacific October 1997 - October 1998
Skills
Telecommunications, Fiber Optics, Team Leadership, Customer Relations, Microstation, AutoCAD, Project Management, Integration, Sales Management, Solution Selling, Mobile Devices, Sales Operations, Cross-functional Team..., Business Development, Account Management, Product Management, Networking, Wireless, Engineering Management, DSL, Direct Sales, Optical Fiber, Project Planning, Engineering, Vendor Management, Negotiation, Process Improvement, Customer Service, Leadership, Program Management, MS Project, New Business Development, Key Account Management, Contract Negotiation, Data Center, Budgets, VoIP, Salesforce.com, Team Building, Ethernet, Management, Human Resources, Competitive Analysis, B2B, Product Marketing, Sales, Product Development, Construction, Visio, System Deployment
Education
Stevens Institute of Technology 2003 — 2006
Master's of Science, Telecommunications Management
University of Oregon 1992 — 1996
Bachelor's of Science, Business Administration
Portland Community College 1993 — 1994
Aloha High School 1990 — 1992
Verizon Business December 2003 - Present
Verizon 1995 - 2003
Skills
Process Improvement, Team Leadership, Business Analysis, Change Management, Business Process..., Team Building, Business Process, Strategic Planning, Problem Solving, Cross-functional Team..., Requirements Analysis, Operations Management, Team Management, Quality Assurance
Education
Point Loma Nazarene University
QIG Unlimited LLP April 2011 - Present
Ausjaron October 2009 - Present
Verizon April 2008 - Present
Bachrach 2013 - 2014
Verizon March 2006 - April 2008
Skills
Telecommunications, Managed Services, Solution Selling, Sales, CRM, Project Management, Account Management, VoIP, Customer Service, Team Leadership, Strategic Planning, Team Building, Direct Sales, Cloud Computing, Call Center, Salesforce.com, Marketing, Channel, Professional Services, Management
Education
Point Park University 2003 — 2005
Business
Vincerntian High School 1986 — 1990
GA
Jacob enterprises July 2011 - Present
Jacob Enterprises January 2011 - Present
Verizon July 2009 - September 2011
Verizon Consumer January 2008 - January 2011
Verizon CSSC/FiOS May 2008 - July 2009
Verizon Communications Inc January 2006 - January 2008
Verizon CSSC/FiOS Encore January 2003 - January 2006
Comcast 1998 - 2003
Skills
Customer Satisfaction, Product Management, Operations Management, Email Marketing, Marketing, Social Media, Direct Sales, Telecommunications, Customer Experience, Team Leadership, Management, Marketing Strategy, Customer Service, Call Center, Sales, Strategic Planning, Advertising, B2B, Sales Management, Recruiting, Sales Process, Salesforce.com, Product Development, Customer Retention, Social Networking, Online Advertising, Competitive Analysis, Account Management, New Business Development, Vendor Management, Project Management, Business Analysis, Access, Team Building, Cross-functional Team..., Coaching, Training, Analysis, Product Marketing, Strategy, Call Centers
Education
Point Park University
Bachelor, Program; Elementary Education
University of Phoenix
Bachelor, Program; Business Management
Wells Fargo January 2013 - Present
Infor February 2012 - December 2012
State Street October 2007 - February 2012
Oracle Financial Services Software Inc November 2002 - February 2012
Capital One May 2006 - September 2007
GreenPoint Mortgage Funding, Inc April 2001 - April 2006
Verizon August 1998 - October 2002
Skills
Requirements Analysis, SDLC, Test Director, Testing, Quality Assurance, Production Support, Data Warehousing, Business Analysis, PL/SQL, Vendor Management, SharePoint, Software Project..., Visio, Business Intelligence, Agile, Project Planning, SQL, Oracle SQL, SQL Server, Risk Management, XML, Unix, ClearCase, Data Analysis, MS Project, ClearQuest, Customer Relations, Access, Documentation, Process Improvement, Banking, Database Design, Analysis, Solaris, ERP, Oracle, Agile Methodologies, Software Documentation, Quality Center, Business Process, Databases, Solution Architecture, User Acceptance Testing, Microsoft SQL Server, Pre-sales, Requirements Gathering, Project Management, Disaster Recovery, CRM
Education
Center For Development of Advanced Computing 1998 — 1998
Diploma in Advanced Computing, Software Engineering
Pondicherry University 1992 — 1996
Bachelor of Technology, Mechanical
ConAm Management Corporation May 2013 - Present
Verizon December 2007 - February 2010
Skills
Retail Sales Experience, Customer Service, Prestige Consultant
Education
Phoenix College 2009 — 2013
Still Attending, Marketing
Walla walla highschool 2003 — 2007
High-school Diploma, Marketing
Verizon April 2014 - July 2015
Starbucks July 2012 - April 2014
Lindt & Sprungli October 2011 - July 2012
Crocs, Inc September 2009 - October 2011
After Hours Formalwear June 2004 - October 2008
Skills
Multi-unit Retail..., Recruiting, Employee Training, Job Scheduling, Loss Prevention, Inventory Management, Telemarketing, Customer Engagement, Customer Retention, Employee Engagement, Human Resources, Sales Management, Trade Shows, Networking, Product Sampling, Retail Sales, Visual Merchandising, Customer Service, Leadership, Merchandising, Microsoft Office, Profit, Team Building, Training, Retail, Store Management
Education
Pitt Community College 1987 — 1989
Certificate, Marketing and Retail Business
J.H. Rose High School 1984 — 1987
Diploma, General Studies
Rockwater Energy Solutions May 2015 - Present
Verizon February 2011 - May 2015
Best Buy May 2008 - February 2011
Comcast October 2006 - November 2007
Education
Pittsburgh Technical Institute 2004 — 2006
Associate's degree, Information Technology
Keller Williams Realty June 2014 - Present
AT&T May 2008 - June 2014
Verizon 2007 - 2008
Mesa Airlines 2004 - 2007
Skills
Sales, Team Leadership, Training, Customer Service, Customer-focused Service, Customer Follow-up, Group Work, Inbound Lead Generation, Outbound Marketing, Real Estate Transactions, Real Estate, Real Estate License, Communication
Education
University of Phoenix 2013 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Pima Community College 2009 — 2011
Associate's degree, General Studies
Molina Heathcare September 2013 - Present
Molina Healthcare June 2012 - September 2013
Verizon January 1997 - January 2009
Skills
HIPAA, Healthcare, Healthcare Information..., Healthcare Management, Medicare, Managed Care, Medicaid, Hospitals, EMR, Process Improvement, EHR, Software Documentation, Health Insurance, Visio, Customer Service, Nursing, SharePoint, Active Directory, Microsoft Office, SDLC, Call Centers
Education
Pima Community College 2001 — 2004
Communnications and Business Management
Edmondson Communications Inc May 2011 - Present
Verizon April 1964 - November 2003
Skills
Customer Satisfaction, Call Centers, Online Marketing, Customer Retention, Sales, Salesforce.com, Management, CRM, Microsoft Office, Leadership, Team Building, PowerPoint, Account Management, Social Media Marketing, Advertising, Social Networking
Education
Philadelphia PA
Associates Degree, Business
Pierce College
Associates Degree, Business
Verizon January 1998 - Present
Education
Philadelphia University 2006 — 2009
Bachelor of Science (B.S.), Organizational Leadership
Molina Healthcare September 2013 - May 2015
Molina Healthcare January 2011 - September 2013
Verizon January 2007 - January 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Pima Community College 2000 — 2003
Rio Hondo College 1995 — 1997
El Monte High School 1990 — 1994
High School Diploma
UPS May 2012 - Present
American Fonex July 2010 - January 2012
Unisectra January 2010 - May 2010
VERIZON August 2003 - November 2009
Skills
Oracle, Hibernate, MySQL, Spring, XML, Unix, Unix Shell Scripting, Microsoft SQL Server, Java/J2EE, SQL, Wicket, Linux, JDBC, JPA(Java Persistence..., SOAP WSDL based Web..., Apache Axis 2, MS SQL, Borland Delphi, Apache Tomcat, MS SQL Server, Web Logic, SQL Developer, SailPoint IdentityIQ
Education
Pontificia Universidad Católica Madre y Maestra 1995 — 2001
BS, Computer Science
Choice Hotels International February 2015 - Present
PetSmart October 2014 - Present
Colyar Consulting Group, Inc. March 2014 - September 2014
HomeSmart Realty July 2013 - February 2014
Verizon February 2012 - December 2012
Fannie Mae June 2011 - November 2011
Verizon January 2011 - March 2011
VGT January 2010 - December 2010
Skills
Test Planning, Manual Testing, Black Box Testing, Quality Center, Quality Assurance, Regression Testing, Test Cases, Call Centers, QA Testing, Test Automation, JIRA, Requirements..., Web based testing, Browser compatibility..., SDLC, User interface testing, Mobile Testing, Functionality testing, SharePoint, Selenium, Testing, User Acceptance Testing, Beyond Compare, Software Quality..., Seapine Test Track Pro, Defect Tracking, Waterfall, Test Execution, Agile Methodologies, Test Management, System Testing, Scrum, HP Quality Center, SoapUI, Rally
Education
Pondicherry University 1999 — 2003
Bachelor of Science (BS)
Kaluah Tour Operator November 2008 - Present
Darden Restaurants August 1995 - October 2006
IBM Global Process Services January 1995 - June 1995
Verizon April 1993 - April 1994
Rio de Janeiro Stock Exchange January 1989 - April 1991
Skills
Hotels, Hospitality, Tourism, Team Building, Project Management, Strategic Planning, Budgets, Business Analysis, Customer Service, Microsoft Office, Management, Process Improvement, Leadership, Online Marketing, Marketing Strategy, Business Strategy, Microsoft Excel, Contract Negotiation, Sales Management, New Business Development, E-commerce, Sales, Negotiation, Hospitality Management, Hospitality Industry, English, Business Intelligence, Information Technology, CRM, Team Leadership, Account Management, Revenue Analysis, Vendor Management, Training
Education
Pontifícia Universidade Católica do Rio de Janeiro 1983 — 1987
Computer Scienc, Computer Science
JHU/APL September 2010 - Present
Department of Veterans Affairs January 2009 - August 2010
General Services Administration August 2008 - January 2009
e.magination April 2007 - August 2008
USDA October 2005 - April 2007
Verizon March 2001 - October 2005
Skills
Microsoft Office..., Microsoft Technologies, Requirements Analysis, SDLC, SharePoint, Enterprise Architecture, Business Strategy
Education
Philadelphia University 1994 — 1996
MS, IT
University of Calicut 1990 — 1992
Master of Business Administration (MBA), Business Administration and Management, Accounting and Finance
Lawrence School, Lovedale 1978 — 1986
High School
Maui Jim February 2014 - Present
Sunglass Hut February 2010 - March 2014
Wachovia, A Wells Fargo Company December 2009 - February 2011
Wells Fargo, Bank December 2009 - February 2011
Best Buy August 2009 - April 2010
Verizon December 2008 - August 2009
East Coast Karate Academy May 2001 - August 2009
Circuit City July 2003 - October 2008
Quantum Scientific Publishing May 2008 - September 2008
Skills
Customer Service, Sales, Sales Process, Team Leadership, Training, Management
Education
Point Park University 2003 — 2007
BA, photojournalism
Moon Area High School 1999 — 2003
Diploma
Florida Department of Transportation February 2015 - Present
The Bowlin Group March 2013 - February 2015
Bowlin Services October 2011 - December 2011
Viasys Network Services, LLC February 2010 - October 2011
MasTec October 2007 - January 2009
Verizon February 1998 - October 2007
Taylor McVay Surveying & Engineering September 1994 - February 1998
Keith and Schnars August 1987 - September 1994
Skills
Construction, Surveying, Land Development, Contract Management, Facilities Management, Process Scheduler, Operations Management, AutoCAD, Road, Construction Management, Telecommunications, Supervisory Skills, Optical Fiber, Troubleshooting, Inspection, Project Management, Project Planning, Management, Contractors, Contract Negotiation, Team Leadership, Fiber Optics, Wireless, Cabling, VoIP, Program Management, Broadband, Leadership, Vendor Management, Telephony, Process Improvement, Engineering, GPS, Customer Satisfaction, MS Project, Call Centers, SDH, Networking, Civil Engineering, Team Building, Technical Training, Analysis, Microsoft Project
Education
USF OSHA Training Institute 2012 — 2012
OTI 510 OSHA, Safety
Polk Community College 1992 — 1993
Certificate, Criminal Justice Standards
Plant City High 1978 — 1981
Diploma
Informa Exhibitions February 2013 - Present
HomeSmart Realty June 2011 - Present
Remax Business May 2005 - June 2011
Verizon October 2004 - May 2005
Alltel Wireless November 1997 - October 2004
Skills
B2B, Trade Shows, Lead Generation, Online Advertising, Marketing Strategy, Social Media Marketing, B2B Marketing, Selling, Marketing, Negotiation, Contract Negotiation, Investment Properties, Sales, Investors, Sellers, Relocation, Real Estate Transactions, Real Estate
Education
Arizona School of Business and Real Estate
Real Estate Development
Phoenix College
Business Administration, Management and Operations
Sykes January 2013 - Present
Sykes June 2012 - January 2013
Lakeland Regional Medical Center October 2006 - May 2011
Verizon June 2004 - October 2006
Skills
Customer Service, Data Entry, Microsoft Office, Microsoft Word, Troubleshooting, Microsoft Excel
Education
Polk Community College 2008 — 2011
Criminal Justice
Verizon March 2015 - Present
U.S. Cellular June 2014 - March 2015
U.S. Cellular May 2013 - June 2014
U.S. Cellular November 2008 - May 2013
Hastings Entertainment May 2005 - July 2006
Chili's July 2002 - May 2004
Skills
Wireless, Customer Retention, Cellular Communications, Direct Sales, Call Centers, Mobile Technology, Customer Satisfaction, Mobile Devices, Telecommunications, M2M, Customer Experience, VoIP, 4G, Broadband, Training, Customer Service
Education
Pittsburg State University 2004 — 2008
Bachelor of Science (B.S.), Communication- Broadcasting. Minor-Multimedia
Bartlesville Highschool 2002 — 2004
High School Diploma
Google April 2014 - Present
Google March 2013 - April 2014
Google August 2010 - March 2013
Verizon July 2003 - November 2009
Verizon GNI September 2002 - July 2003
U.S. Army March 1990 - June 1992
Skills
DWDM, Ethernet, Fiber Optics, Telecommunications, Network Design, Optical Fiber, MPLS, Routers, IP, Integration, Networking, Software Documentation, Network Architecture, Testing, Data Center, Network Engineering, Switches, Computer Network..., Cabling, Wireless
Education
University of Phoenix 2007 — 2009
BSM, Business
Pierce College at Fort Steilacoom 1996 — 1998
Associate of Arts and Sciences (AAS), Business Administration and Management, General
H&R Block December 2012 - Present
TSA Consulting Group, Inc. September 2012 - July 2014
Furniture Liquidators 2010 - 2011
Verizon April 2005 - August 2010
ARS Humano 2000 - 2002
Skills
Marketing, Customer Service, Organizational..., Business Process..., Social Networking, Training, Project Management, Project Coordination, Building Relationships, Team Leadership, Change Management, Sales, CRM, Negotiation, Strategy
Education
Pontificia Universidad Católica Madre y Maestra 1999 — 2001
Master's degree, Marketing/Marketing Management, General
Pontificia Universidad Católica Madre y Maestra 1995 — 1999
Bachelor of Business Administration (BBA), Business Administration and Management, General
Dell November 2013 - Present
Dell April 2012 - November 2013
Dell July 2011 - February 2012
Google July 2008 - June 2009
Microsoft July 2003 - May 2007
Verizon November 1998 - April 2002
Organization of American States 1993 - 1994
IBM March 1990 - February 1993
Skills
Program Management, Process Improvement, Channel Management, Customer Relations, Vendor Management, Cross-functional Team..., People Management, Business Process..., Project Planning, PMP, Team Leadership, Business Analysis, Six Sigma, Management, Strategy, Channel Partners, Enterprise Software, Project Management
Education
University of Maryland College Park 1997 — 2000
MBA, International Business and Marketing
Pontifícia Universidade Católica do Rio de Janeiro 1982 — 1986
BS, Software Engineer
Colegio Sacre Coeur de Marie
NCCI September 2014 - Present
Commercial Metals Company August 2007 - July 2014
Verizon December 2004 - August 2007
Verizon Dominicana (CODETEL) July 1997 - December 2004
Skills
Sarbanes-Oxley Act, SAP, CISA, Sarbanes-Oxley, Internal Audit, Auditing, Internal Controls, Oracle, IT Audit, Enterprise Risk..., Process Improvement, SAS70, Financial Risk, Information Technology, COSO, Access, Unix, Business Process, COBIT, Business Process..., Governance, MS Project, Risk Assessment, Databases, Business Continuity, Financial Audits, Disaster Recovery, Analysis, SDLC, Change Management, ITIL, IT Management, Microsoft Project
Education
Pontificia Universidad Católica Madre y Maestra
Universidad Catolica Santo Domingo
Verizon January 2004 - February 2009
Verizon Dominicana and Claro-Codetel September 2004 - January 2009
Tricom S.A July 2000 - August 2002
Skills
Telecommunications, Telecommunications..., Wireless, SS7 protocol, DACS, TCP/IP, CDMA 1X, GSM, WCDMA, NOC, Transmission, Switches, SS7, VoIP, CDMA, 3G, SDH, Wireless Networking, Networking, Cellular Communications
Education
Pontificia Universidad Católica Madre y Maestra 2002 — 2004
Master, Operation Managements
Universidad APEC 1995 — 2001
Engineer, Electronics and Communications Engineering
MIW Consulting March 2009 - January 2015
Intronis Technologies 2008 - 2009
2005 - 2008 Yahoo! Inc September 2005 - March 2008
Verizon April 1994 - April 2005
Verizon Wireless January 1994 - January 2005
Skills
Customer Service, Social Networking, Social Media, Call Center, Management, Call Centers, Training
Education
Portland Community College 1991 — 1992
General
United States Postal Service January 2007 - Present
Verizon November 1996 - May 2002
Skills
Sorting Mail, Delivering The Very..., Painting
Education
Point Loma Nazarene University 1989 — 1990
TUNE April 2015 - Present
Manage.com September 2014 - April 2015
Amobee June 2013 - August 2014
Amobee April 2012 - August 2013
The Bradley Center 2011 - 2012
Verizon April 2005 - November 2010
Skills
Operating Systems, Active Directory, Mobile Applications, Virtualization, Technical Support, Mobile Devices, Databases, System Deployment, HTML, SaaS, Conversion Tracking, Outlook, Ubuntu, Sales Support, Microsoft Office, Windows 7, MAT, VAST, Windows 9x, Apache, Ghosting, LTV Optimization, Adtech, Terminal Operations, Computer Hardware, Software Installation, Network Administration, Customer Service, Direct Sales, help desk, Switches, Android, Deployment, Ad Serving, Mobile Advertising, iOS, SDK Implementation, Mobile Mesurement, DART Tags, SDK Tracking, Analytics and Reporting, Advertising Platforms, Charles Proxy, Mobile Web Conversion..., Servers, Customer Support, Integration
Education
Pittsburgh Technical Institute 2004 — 2006
Associates, Computer and Network Systems Technology
Verizon Enterprise Solutions October 2014 - Present
Verizon February 2013 - Present
MCI/Worldcom 1999 - 2002
Netstream 2000 - 2001
MCI October 1982 - April 2000
MCI Telecommunications 1982 - 1999
Skills
Sales Engineering, MPLS, ATM, Managed Services, VoIP, IP, Network Design, Unified Communications, Telecommunications, Wireless, Frame Relay, Cisco, Cloud Computing, Ethernet, Solution Selling, TDM, Consultative Selling, Program Management, DSL, Network Engineering, WAN, Telephony, ITIL, Call Center, Fiber Optics, Troubleshooting, SDH, Network Architecture, Data Center, Operations Management, Sales Support, SIP, Cisco Technologies, LAN-WAN, Selling, Co-location, Professional Services, Enterprise Software, SIP Trunking, ATM networks, Call Centers, Sales Operations
Education
Pierce College 1977 — 1979
Broadcasting
Teledyne March 2008 - Present
Verizon March 2005 - March 2008
Karl Storz 2002 - 2004
Skills
Business Analysis, LAN-WAN, System Administration, Disaster Recovery, Testing, Technical Support, Cisco Technologies, Vendor Management, Management, Enterprise Software, Computer Security, ITIL, Team Building, Data Center, Help Desk Support, VoIP, Process Improvement, Virtualization, Cross-functional Team..., Windows, Hardware, Program Management, Network Administration, Servers, Troubleshooting, Infrastructure, Call Centers, Telecommunications, Project Management, IT Management, Active Directory, Network Security, Integration, Databases, Security
Education
Pierce College 1984 — 1986
Computer Science/Mathematics
UPMC April 2013 - Present
TeleTracking Technologies August 2012 - April 2013
Verizon January 2011 - August 2012
Nielsen January 2008 - December 2010
CBC Companies May 2007 - January 2008
Skills
Troubleshooting, Hardware, Technical Support, Networking, Integration, Software Installation, Active Directory, Testing, Customer Satisfaction, Windows Server, Computer Hardware, Software Documentation, Process Improvement, System Administration, System Deployment, Windows, Windows 7, Servers, Wireless Networking, Network Administration, Microsoft SQL Server, VMware, Network Security, TCP/IP, HL7
Education
Pittsburgh Technical Institute 2005 — 2007
Associate of Science, Information Technology; Network Administration
Booz Allen Hamilton March 2015 - Present
BAE Systems Information Technology October 2014 - March 2015
Smartlink, LLC February 2014 - September 2014
Verizon August 2012 - February 2014
Symantec September 2011 - August 2012
Raytheon March 2011 - September 2011
IBM June 2010 - December 2010
Verizon Business May 2007 - June 2010
Skills
LinkedIn, Technical Recruiting, Applicant Tracking..., Sourcing, outlook, Outlook, Avature, Facebook, BrassRing, Taleo, Kenexa, Chatter, Full Life Cycle..., Talent Acquisition, Global Talent..., Staffing, PeopleSoft, Internet, Creative Sourcing, Strategic Sourcing, Client Relationship...
Education
Plymouth State University
BA, Business Administration
FedEx Services May 2011 - Present
Verizon August 2000 - May 2011
ChannelPoint August 1998 - August 2000
Skills
SAFe Agilist..., Scaled Agile Framework, Program Management, PMO, Telecommunications, Requirements Analysis, Agile Methodologies, Project Management, SDLC, PMP, Integration, Software Project..., Vendor Management, Resource Management, Data Center, Management, Visio, Solution Architecture, Business Analysis, Enterprise Architecture, MS Project, Process Improvement, ITIL, Cross-functional Team..., Project Portfolio..., Business Process, Requirements Gathering, IT Strategy, Business Process..., SharePoint, Project Planning, Testing, Software Development, IT Management, Change Management, Disaster Recovery, Cloud Computing, Certified ScrunMaster, Project Management..., Freight Transportation
Education
SAFe Agile Training 2014 — 2014
SAFe Agilist
University of Arizona 1980 — 1984
Bachelor of Business Administration (B.B.A.), Management Information Systems and Services
Pima Community College
Associate of Arts and Sciences (AAS), Computer Programming
T-Mobile December 2013 - Present
Telmex USA July 2010 - November 2013
TATA Communications Ltd. (fka VSNL) October 2009 - July 2010
Verizon December 2005 - 2009
Verizon July 2003 - December 2005
Verizon April 2002 - July 2003
Tricom April 1999 - April 2002
Skills
CCNA, MPLS, SDH, Solution Architecture, Pre-sales Technical..., Spanish, GSM, Telecommunications, Pre-sales, Service Delivery, WAN, VAS, Mobile Devices, Wireless, VoIP, Linux, Network Design, IP, Managed Services, Transmission, Cisco Technologies, Routing, Data Center, Ethernet, Switches, Provisioning, Network Architecture, TCP/IP, CDMA, Cloud Computing, Networking, SS7, QoS, LAN-WAN, Routers, Network Engineering, Mobile Technology, Sales Engineering, Cellular Communications, 3G, Telephony, BGP, Operating Systems, TDM, Fiber Optics, 2G, Unix, LTE, 4G, Solution Selling
Education
Pontificia Universidad Católica Madre y Maestra 2002 — 2004
Master's Degree
Universidad APEC 1997 — 2000
Bachelor's Degree
Bank of America April 2009 - Present
Countrywide October 2005 - April 2009
IBM Global Services April 2005 - October 2005
WellPoint 1998 - 2005
Verizon January 1998 - October 1998
WellPoint 1989 - 1998
Consultant 1986 - 1989
WellPoint 1978 - 1986
Education
CBT Security Training 2003 — 2008
Security
Quick Start Technologies 1999 — 2007
Microsoft Series of seven Classes
New Horizon Computer Training Center 2002 — 2002
Microsoft Server Migration, Network Design, and Administration
Comp USA 1999 — 2001
UNIX beginners/Intermediate, Novell 4.11 Administration
Pierce College
Computer Science
Dartmouth Hitchcock Medical Center June 2008 - Present
Intuotech September 2009 - December 2011
DeeBeCon Inc May 2000 - May 2008
Verizon 2001 - 2008
DSQ Software January 1998 - May 2000
Skills
SDLC, Agile Methodologies, Software Development, SQL, XML, Java, Software Project..., PL/SQL, Databases, Microsoft SQL Server, Scrum
Education
Pondicherry University 1995 — 1998
MS, Computer Applications
Alameda County May 2003 - Present
Valley Communications, Inc. / NetsWork, Inc. March 2001 - November 2002
Verizon September 1999 - March 2001
County of San Bernardino September 1993 - September 1998
Skills
Program Management, Project Management, Data Center, Government, Troubleshooting, Integration, VoIP, Network Administration, Networking, Disaster Recovery, Vendor Management
Education
Global Knowledge 1994 — 1999
Telecommunications Engineering
Polytechnic University of the Philippines 1982 — 1984
Accounting
21st Century insurance Company July 2007 - Present
Countrywide March 2006 - September 2006
Thor Group – (Verizon Network Service Group supporting WellPoint) July 2004 - December 2005
Verizon 2004 - 2005
Infocrossing – Prev. (SMS, Acxiom Corp. and Litton Computer Services) July 1997 - December 2003
Infocrossing – Prev. (SMS, Acxiom Corp. and Litton Computer Services) October 1980 - September 1986
Infocrossing – Prev. (SMS, Acxiom Corp. and Litton Computer Services) March 1978 - December 1980
Education
Pierce College
Amirit Technologies June 2007 - February 2011
Verizon January 1979 - May 2003
Verizon Communications November 1970 - May 2003
VERIZON / NYNEX January 1979 - January 2003
VERIZON / NYNEX January 1979 - January 2003
New York Telephone January 1972 - January 1979
Verizon January 1970 - January 1972
New York Telephone January 1970 - January 1972
Skills
T1, Cisco Technologies, CDMA, DS3, Troubleshooting, Telecommunications, Provisioning, SDH, Transmission, Testing
Education
Pima Community College
Cisco CCNA, CCNP, VOIP courses
Pima Community College
Pima Community College
Thomas A Edison Voc HS
Electrical Installation & Maintenance
Verizon's technical training center
Verizon's technical training center
Cox Communications Inc May 2014 - Present
Cox Communications May 2014 - Present
McKesson April 2012 - March 2014
Cox Communications August 2010 - April 2012
Matrix Resources June 2008 - August 2010
IHG 2008 - August 2010
Insight Global February 2008 - June 2008
ChoicePoint December 2000 - November 2007
Verizon June 1996 - June 2000
Digital Equipment Corporation June 1979 - June 1996
Skills
Solaris, Red Hat Linux, Data Center, RedHat, Linux, VMware, Disaster Recovery, Telecommunications, Operating Systems, Weblogic, Unix, Sun, Servers, HP-UX, JBoss Application Server, NetApp
Education
Phoenix College 1976 — 1979
Sunshine Properties LLc 2006 - Present
Verizon July 1998 - Present
Gregor Building Services 1990 - 1998
E. G. Baldwin assoc 1987 - 1990
Skills
Team Building, uncommonly handy, public speaking, commercial..., Team Leadership, Leadership, Coaching, Management, Networking, Telecommunications, Program Management, Training, Real Estate, Contract Negotiation, Business Development, Customer Satisfaction, Customer Service, Investment Properties, Public Speaking, Project Management, Strategic Planning, Sales, Entrepreneurship, Project Planning, Leadership Development
Education
Pittsburgh Technical Institute 1979 — 1980
Associate's degree, electronics
Pittsburgh Technical Institute 1978 — 1980
assoc in applied technology, electronics
Level 3 Communications ManagerTelCove1998 - 2007
Adelphia Business Solutions 1998 - 2001
T-Mobile 1996 - 1998
Aerial Communications 1996 - 1998
Verizon 1973 - 1996
Skills
Disaster Recovery, Network Design, Telecommunications, Troubleshooting, Power Plants, Switches, Project Planning, Integration, UPS systems, Generators, Data Center, Grounding, Visio, Deployment, Analysis, Planning, Budgeting, Process Improvement, Engineering, Forecasting, Excel, Microsoft Office, Networking, Ethernet, VoIP, Vendor Management, Project Management, System Deployment
Education
Pittsburgh Technical Institute 1965 — 1967
Associate Degree, Electrical Engineering
Verizon December 2006 - Present
EDS 2001 - December 2006
MCI and MCIWorldcom August 1996 - 2001
Philips/LMS April 1993 - August 1996
DEC February 1986 - December 1991
ITT/FSI April 1981 - February 1986
Skills
SDLC, Databases, Management, Technical Writing, Strategic Planning, Integration, Unix, Requirements Analysis, Software Project..., Software Development, Enterprise Architecture, Business Analysis, SOA, Solution Architecture, Enterprise Software, Program Management, Telecommunications, SQL
Education
University of Colorado Colorado Springs 1985 — 1988
Computer Information Systems
Pikes Peak Community College 1983 — 1985
No, Computer Information Systems
University of California, Los Angeles 1974 — 1976
No, Computer Science
Verizon` February 1997 - Present
Ryder Managed Logistics 1994 - 1997
Skills
Telecommunications, IP, Problem Solving, Windows, Troubleshooting, Cisco, Testing, TCP/IP, Active Directory, T1, Cisco Technologies, Optical Fiber, Windows XP, Windows 7, Network Administration, Networking, Computer Hardware, Technical Support
Education
ITT Technical Institute Taretum, PA 2010 — 2013
Associate's degree, Information Technology Networking
Pittsburgh Institute of Aeronautics 1989 — 1991
Associates, F.A.A Airframe Power Plant
Verizon 2003 - Present
Verizon 1998 - 2003
Skills
Requirements Analysis
Education
Peirce College 1996 — 1999
Associate, Business Administration
Little Flower High School For Girls 1981 — 1985
HS Diploma, Business
Verizon February 2012 - Present
Chick-Fil-a August 2007 - February 2012
Swiss Chalet August 1999 - August 2007
Skills
ServSafe, Labor Control, Food Preparation, Food Service, Restaurant Management, Time Management, Visual Basic, Html 5, Microsoft Word, Microsoft Excel
Education
Pikes Peak Community College 2012 — 2014
Associate's Degree, General Studies, Transfer degree
Pikes Peak Community College 2012 — 2014
Associate's Degree, Network and System Administration/Administrator Cisco Emphasis, 3.95 GPA
TSA August 2011 - Present
InfoZen December 2008 - August 2011
Verizon October 1999 - May 2008
EDS October 1999 - May 2008
MCI October 1999 - May 2008
USAF September 1992 - November 1999
USAF 1992 - 1999
Skills
Disaster Recovery
Education
University of Phoenix 2008 — 2011
Bachelors, Management
Pikes Peak Community College 2005 — 2008
Associates, Computer Information Systems
Verizon AnalystLa nacional de seguros1988 - 1990
Skills
Telecommunications, Cloud Computing, Project Management, Vendor Management, Business Analysis
Education
Pontificia Universidad Católica Madre y Maestra
University of Tampa - John H. Sykes College of Business
Deloitte May 2014 - March 2015
Bank Of America Merrill Lynch June 2008 - March 2014
Hewlett-Packard June 2007 - June 2008
Verizon 2005 - 2006
Skills
JMS, TIBCO Rendezvous, Spring, Unix, SOA, Scrum, Java Enterprise Edition, Weblogic, Web Services, XML, Oracle, Sybase, Hibernate
Education
Pondicherry University 2002 — 2005
MCA, en
APR School, Srisailam, Kurnool-AP.
Verizon consultantverizon1999 - Present
Verizon Communications 1999 - Present
Education
Pittsburgh Technical Institute 1996 — 2000
graphic design
Pittsburgh Technical Institute 1996 — 2000
graphic design
Smethport Jr Sr High School 1992 — 1996
The M. W. Grand Lodge A. F. & A. M. of Colorado January 2015 - Present
The M. W. Grand Lodge A. F. & A. M. of Colorado April 2009 - January 2015
Verizon 2004 - 2008
MCI 1998 - 2004
GTE Government Systems 1987 - 1998
Skills
Microsoft Office, Management, Graphic Design, Project Management, Troubleshooting, System Administration, Team Building, HTML, Windows Server, Training, Dreamweaver, Program Management, Strategic Planning, Process Improvement, Budgets, Microsoft Excel, Customer Service, Team Leadership, Advertising, Photoshop, Marketing, Coaching, Proposal Writing, Contract Management, Leadership, Process Scheduler, Visio, Microsoft Word, Software Documentation, Fundraising, Project Planning, Purchasing, Sales, Telecommunications, Administration, Public Speaking, Government, Analysis, Time Management, Event Planning, Vendor Management, Windows, New Business Development, PowerPoint, Leadership Development, Social Networking, Outlook, Security, Nonprofits, Supervisory Skills
Education
ExecuTrain 1999 — 1999
Certificate of Completion, JAVA
New Horizons 1998 — 1998
Certificate of Completion, HTML
Pikes Peak Community College 1989 — 1989
Certificate, Line Photo Technique
National Education Center Drafting Divison 1983 — 1985
Associates Degree, CAD
Verizon December 1990 - Present
Skills
Project Portfolio..., MS Office Suite, Methods Development, Microsoft Office, Process Improvement, Software Documentation, Business Analysis, Business Process, Emergency Management, Fleet Operations, Corporate Real Estate, Computer Aided Dispatch, Capital Budgeting, Quality Auditing, PMO, Call Centers, Project Management, Business Process..., Team Building, Cross-functional Team...
Education
The George Washington University - School of Business 1998 — 2001
Masters Certificate, Project Management
Point Park University 1999 — 2000
MBA, Business Administration
H J Heinz November 2005 - May 2013
Verizon October 2004 - August 2005
FedEx Express June 2001 - October 2004
AT&T January 1990 - February 2000
Skills
Entrepreneurship, Strategic Planning, Management, Team Building, Time Management, Research, New Business Development, Marketing Strategy, Change Management, Training, Social Networking, Cross-functional Team..., Business Strategy, Sales Management, Event Planning, Account Management, Retail, Leadership Development, Event Management, Recruiting, Customer Service, Public Speaking, Leadership, Negotiation
Education
Point Park University 1974 — 1976
none, Journalism
Shaler Area HS 1972 — 1974
North Hills HS 1970 — 1974
Genesys January 2012 - Present
Alcatel-Lucent December 2008 - December 2011
Alcatel-Lucent December 2008 - December 2011
Verizon June 2005 - October 2008
Verizon 2003 - 2005
BMW 2001 - 2003
Skills
Workforce Management, Telecommunications, Change Management, Management, Team Leadership, Call Center, Human Resources, Performance Management, Team Management, Talent Management, Project Management, Employee Relations, Program Management, Organizational..., Call Centers, Business Development, Leadership, Recruiting, Business Planning, CRM, Outsourcing, Strategy, Personnel Management, HR Policies, Deferred Compensation, Pre-sales
Education
Nova Southeastern University
Master of Science (M.S.), Human Resources Management
Pontificia Universidad Católica Madre y Maestra
Bachelor of Engineering (B.E.), Industrial Engineering
Verizon February 1990 - Present
Mediq, Inc 1987 - 1990
PwC 1983 - 1987
Skills
Tax Accounting, Tax, PeopleSoft, Auditing, General Ledger, Corporate Tax, Use Tax, CPA, Sarbanes-Oxley Act, Sales Tax, GAAP, Income Tax, Tax Research, Financial Reporting, Accounting, Financial Analysis, Internal Controls, SEC Filings, Forecasting, US GAAP, Financial Accounting, Management, Transaction Tax, Tax Exemptions
Education
Philadelphia University
Master of Science (MS), Taxation
Philadelphia University
Master of Business Administration (MBA), Finance, General
GoWireless/Verizon Wireless June 2010 - April 2012
Verizon April 2009 - May 2010
Teen Challenge of Arkansas September 2007 - February 2009
GoWireless/Verizon Wireless November 2006 - August 2007
All Star Dodge February 2006 - September 2006
Cox Communications October 2002 - June 2004
Baton Rouge Dealerships November 1999 - March 2002
Skills
Store Management, Loss Prevention, Merchandising, Retail, Visual Merchandising, Multi-Unit Management, Multi-unit, Inventory Management, Profit, Shrinkage, Inventory Control, Customer Satisfaction, Sales Management, Management, New Business Development, Word Processing, Technical Support, Sales, Sales Operations, Project Management, Event Management, Event Planning, Retail Marketing, Retail Buying, Teaching
Education
St. John High School
Pima Community College 2009 — 2010
Computer Technician
Pima Community College
University of Southwestern Louisiana
Psychology
Plaquemine High School 1993 — 1997
High School Diploma
Verizon February 1994 - Present
Skills
Microsoft SQL Server, SQL, ITIL, Software Project..., Telecommunications, Weblogic, Web Services, SDLC, Enterprise Architecture, Oracle, Integration, SOA, Data Warehousing, Software Engineering, Project Management, Unix, Software Development, Requirements Analysis, Agile Methodologies, Agile Project Management
Education
Pontificia Universidad Católica Madre y Maestra
Corporate Legal Consultant August 2014 - Present
West Virginia University September 2012 - Present
Verizon January 2013 - May 2014
Sap April 2010 - December 2012
Ministerio de Comunicaciones November 2008 - April 2010
Pontificia Universidad Javeriana Cali February 2007 - February 2009
Comcel January 2007 - November 2008
McCann July 2003 - November 2006
Skills
Gestión de proyectos, Planificación..., Español, Estrategia empresarial, Liderazgo de equipos, Microsoft Office, Redes sociales, Relaciones..., Espíritu empresarial, Estrategia
Education
University of Virginia School of Law 2011 — 2012
Higher Diploma in US Legal Studies
Cámara de Comercio de Bogotá 2008 — 2008
Arbitraje
Universidad de Sevilla 2003 — 2004
Maestría DEA en Derecho Mercantil
Pontificia Universidad Javeriana 1998 — 2002
Juris Doctor, J.D.
Universidad Externado de Colombia
Gestión y Regulación de las Telecomunicaciones
Universitat Ramon Llull
Experto, Corporate Law
AARP North Carolina February 2012 - Present
Pitt County Public Schools January 2012 - Present
Bruce Painting Company January 1989 - Present
Bruce Painting Company January 1989 - Present
Verizon November 1979 - December 2001
Skills
Nonprofits, Volunteer Management, Social Media, Teaching, PowerPoint, Microsoft Word, Microsoft Office, Windows, Excel, Nutritional Counseling, Coaching, Data Entry, Outlook, Project Planning, Teamwork, Sales
Education
Pitt Community College 2011 — 2013
Health/Health Care Administration/Management
University of Phoenix
Health/Health Care Administration/Management
Verizon Business Service Program ManagerVerizon Business2011 - Present
Verizon 2006 - 2011
Education
Plymouth State University 1977 — 1981
BS, PE
Verizon November 2009 - Present
Tata Consultancy Services September 2003 - November 2009
AXA 2004 - 2005
Hexaware Technologies May 2001 - September 2003
Covansys April 2000 - May 2001
Datacore Systems April 1998 - April 2000
Skills
Java, J2EE, SOA, Struts, Spring, Spring Webflow, Microsoft SQL Server, JSP, XML, Oracle PL/SQL..., Hadoop, Hive(Cloudera-Big Data), Javascript,Node.js, Mongodb, SSIS,SSAS, HTML5/CSS3, Informatica ETL, ODI ETL/OBIEE OLAP, restFUL/SOAP WS, Android Development, WebSockets, SDLC, Data Center, Java Enterprise Edition
Education
Southern Methodist University 2015 — 2015
Project Management, Project Management Certification
Stanford University 2013 — 2014
Advanced Certification in Project Management, Project Management, S
Loyola Institute of Business Administration - IC 1996 — 1997
PGDCA, Computer Applications
Pondicherry University 1996 — 1997
PGDBA, Business Administration
University of Madras 1992 — 1996
BE, Electronics and Electrical Engg
Verizon October 2013 - Present
Verizon November 2006 - October 2013
T's Corner, LLC. January 1997 - January 2006
Huber & Huber Industrial Services January 1991 - January 1994
Skills
Sales, Management, Telecommunications, Direct Sales, Call Centers, Selling, Networking, Unified Communications, Microsoft Office, Managed Services, VoIP, Telephony, Account Management, Sales Process, Salesforce.com, Sales Management, Microsoft Excel, Consulting, Employee Training, Co-location, Call Center, Curriculum Development, Corporate Training, Job Aids, Leadership
Education
Chatham University 2011 — 2013
Masters; MBA, Business Administration
Point Park University 2008 — 2010
2010Bachelor's of Science, Business/Commerce, General, Summa Cum Laude
Duff's Business Institute
Associate's degree, Accounting and Business/Management, 3.97
Team EAS, Inc. May 2011 - Present
Verizon April 2007 - June 2011
Verizon Wireless February 2007 - June 2011
Alltel Wireless, acquired by Verizon Wireless 2007 - 2010
Verizon Wireless 2004 - 2010
Skills
Training, Management, Technical Support, Customer Service, Call Centers, Telecommunications, Customer Experience, Vendor Management, CCNA, Customer Satisfaction, Training Delivery, Wireless, Performance Management, Troubleshooting, Coaching, Team Building, Process Improvement, Customer Retention, Instructor-led Training, Employee Training
Education
Pima Community College 2010 — 2010
Net+, Information Technology
Pima Community College 2010 — 2010
Sec+, Information Technology
Pima College 2009 — 2009
Certificate, A+
Pima Community College 2009 — 2009
MCDST, Information Technology
Lanier Technical College 2001 — 2001
None, IT/Cisco
Oakwood College 1996 — 1996
None, General
Police Officer Standard Training 1989 — 1989
None, Law enforcement
No Longer Working For The Man December 2014 - Present
Verizon October 2013 - December 2014
Verizon January 2011 - October 2013
Nortel January 1990 - December 2009
Skills
VoIP, Telecommunications, Wireless, IP, SIP, Switches, TDM, Telephony, Troubleshooting, Integration, Ethernet, TCP/IP, Microsoft Excel, Network Design, Unified Communications
Education
Pittsburgh Technical Institute 1985 — 1989
Associate, Electronics
Verizon May 2010 - Present
Skills
Telecommunications, Requirements Analysis, Data Center, Oracle, Java Enterprise Edition, Integration, Enterprise Architecture, SDLC, Solaris, Unix, Managed Services
Education
Pondicherry University 1993 — 1997
Verizon June 2000 - Present
Skills
Call Centers, Direct Sales, Troubleshooting, Project Management, Managed Services, Solution Selling, Cross-functional Team..., Sales Operations, Customer Experience, Customer Retention, Team Leadership, Visio, Vendor Management, Telecommunications, Process Improvement, Wireless, Program Management, Business Analysis, Sales Management, VoIP, Team Building, Account Management, Customer Satisfaction
Education
Philander Smith College
Bachelor’s Degree, Business Administration and Management, General
Verizon February 2011 - Present
Solutionary May 2008 - July 2010
Skills
Network Security, Security, Linux, SQL, Cloud Computing, Unix, Firewalls, Computer Security, Microsoft SQL Server, Cisco Technologies, Information Security, Java, Troubleshooting, Disaster Recovery, Information Security..., Virtualization, Windows Server, Windows, Active Directory, Networking
Education
Pittsburgh Technical Institute 2006 — 2008
Associate's degree, Computer Security & Forensics
Pittsburgh Technical Institute 2006 — 2008
Associate's degree of Network Security and Computer Forensics, Network Security and Network Administration
Unemployed April 2010 - Present
Verizon April 2004 - April 2010
Sumitomo Electric Lightwave 2000 - 2004
Skills
Program Management, Vendor Management, Project Management, RFP, Telecommunications, Process Improvement, Account Management, Wireless, Cross-functional Team..., Team Building, Team Leadership, Business Development, Project Planning, VoIP, Contract Negotiation, New Business Development, Managed Services, Mobile Devices, CRM, Change Management, Management, Direct Sales, Leadership, Product Development, Product Management, Sales Management, Team Management, Sales, Strategic Planning, Integration
Education
Pierce College 1974 — 1977
AA, Business
Verizon April 1990 - Present
Verizon Business April 2009 - August 2014
Verizon Business 2005 - 2008
Verizon Business 2001 - 2005
Verizon 1996 - 2001
Skills
Customer Satisfaction, Customer Satisfaction..., Voice of the Customer, Voice of the Customer..., Project Management, Analysis, Training, Certified Project..., NPS Certification, Project Governance, CRM, Call Centers, Contract Management, Managed Services
Education
University of Minnesota-Twin Cities 1981 — 1984
Computer Science
Pierce College 1980 — 1981
Computer Science
Verizon October 2012 - Present
Verizon April 2008 - October 2012
Verizon February 1998 - April 2008
Skills
Telecommunications, Customer Service, Team Leadership, Process Improvement, Customer Satisfaction, Project Management, Microsoft Office, Team Building, Conflict Resolution, Communication, Employee Management, Development Of Employees
Education
Villanova University 2012 — 2013
Master's Certificate, Human Resources Management and Services
Point Park University 2007 — 2009
Master of Arts (M.A.), Organizational Leadership, 3.85
Point Park University 2003 — 2006
Bachelor of Arts (B.A.), Psychology, 3.65
Maureen Data Systems January 2012 - Present
Bizion Consulting SRL February 2008 - December 2011
Bizion SRL August 2007 - February 2008
Eaton Corporation August 2005 - December 2007
Verizon January 2004 - February 2005
Education
Pontificia Universidad Católica Madre y Maestra 2004 — 2009
BA, Business Administration
Verizon October 2012 - Present
Verizon January 2008 - September 2012
Verizon 2004 - 2008
Verizon 2006 - 2007
Verizon 2005 - 2006
Verizon 2000 - 2004
Skills
Telecommunications, Troubleshooting, Process Improvement, Vendor Management, Project Management, Managed Services, IP, Team Leadership, Operations Management, Team Building, Telephony, Business Analysis, Fiber Optics, Business Process..., Microsoft Office, Technical Support, Training, Analysis, FTTP, FiOS, Lean Management, Six Sigma, Field Installation
Education
Point Park University 2009 — 2011
Master of Business Administration (MBA), International Business
Point Park University 2007 — 2009
Bachelor of Business Administration (B.B.A.)
Point Park University 2007 — 2009
Master of Business Administration (M.B.A.), International Business
Kendrick Gray Public Relations LLC October 2013 - Present
Seeking New Opportunities November 2012 - Present
A(musing) January 2011 - Present
Paulette Kendrick Gray August 2010 - Present
William Penn School District April 2004 - January 2012
Verizon August 1973 - December 2003
Skills
Coaching, Marketing, Team Building, Public Speaking, Strategic Planning, Blogging, Project Management, Customer Service, Social Networking, Organizational..., Entrepreneurship, Event Planning, Marketing Strategy, Leadership, Small Business, Training, Business Strategy, Leadership Development, Fundraising, Management, Social Media, Event Management, Social Media Marketing, Public Relations, Nonprofits, Community Outreach, Team Leadership, Marketing Communications, Sales, Teaching, Online Marketing, Time Management, Advertising, Microsoft Office, Budgets, Interpersonal Skill
Education
Peirce Collge 1999 — 2001
Associates Degree, Business Adminstration, 3.67
Pierce College 1999 — 2001
Associates Degree, Business Adminstration
Verizon 1992 - 2011
Verizon Information Services 1992 - 2011
Idearc Media 2003 - 2010
Skills
Labor Relations, FMLA, Employee Relations, Succession Planning, HRIS, Performance Management, Union, Employee Engagement, Talent Management, Conflict Resolution, Union Negotiations, EEO, Hiring, Organizational..., Leadership Development, Legal Compliance, Contract Negotiations, Talent Acquisition, Coaching, Onboarding, Employee Benefits, Talent Development, Change Management, Job Analysis, Organizational..., HR Policies, Executive Coaching, Negotiation, Collective Bargaining, Team Building, Compliance, Mentoring, Performance Appraisal, Policy, Mediation, Recruitment/Retention, Contract Management, Management Development, Supervisory Skills, Organizational Design
Education
Philadelphia University
Human Resources/Labor Relations
Verizon January 2000 - Present
Tollgrade Communications January 1998 - January 2000
Education
Point Park University
Electrical Engineering Technologies/Technicians
AT&T March 2012 - Present
Flextronics August 2006 - July 2010
Target Mobile Care December 2006 - January 2008
Verizon August 2005 - September 2006
Skills
Inventory Management, Continuous Improvement, Customer Satisfaction, Team Leadership, Process Improvement, Team Building, Customer Service, Logistics, Troubleshooting, Management, Training, Technical Support, Sales Management, Sales Operations, Leadership, Technical Training
Education
Pikes Peak Community College 2005 — 2006
Falcon High School 2000 — 2004
High School Grad, Telecommunications Technology/Technician
Verizon December 1996 - October 2012
Education
Point Park College 1973 — 1975
Bachelor of Science (B.S.), Computer and Information Sciences, General
Verizon June 2014 - Present
Subway April 2013 - June 2014
Wendy's May 2012 - April 2013
Galardi Group March 2009 - April 2012
Starbucks July 1996 - October 2008
TCBY June 1994 - June 1996
Jack in the Box 1984 - April 1994
Skills
Franchising, Restaurants, Retail, Multi-unit, Inventory Management, Customer Service, Merchandising, Negotiation, Profit, Visual Merchandising, Sales, Customer Satisfaction, Inventory Control, Process Scheduler, Microsoft Office, Food Service, Time Management, Food, Microsoft Word
Education
Pima Community College 2011 — 2013
University of California, Davis 1983 — 1988
B.S., Biology
Verizon May 1994 - Present
Education
Pittsburgh Technical Institute 1998 — 1999
Certification, Electronics Technology
Verizon February 1995 - Present
Verizon September 1991 - December 2011
Skills
Telecommunications, Troubleshooting, Customer Satisfaction, VoIP, Customer Service, Technical Support, Customer Experience, Team Leadership, Telephony, Customer Retention, IP, Cisco Technologies, Service Delivery, Computer Hardware, Wireless, Vendor Management, Microsoft Office, DSL, Process Improvement
Education
Point Park College 1984 — 1989
Electrical and Electronics Engineering
Shaler 1971 — 1984
diploma
Networkers Telecommunications Inc 2012 - Present
MetroPCS November 2007 - October 2011
Verizon May 1989 - March 2005
Skills
LTE, CDMA, EVDO, Wireless, Satellite, WiMAX, GSM
Education
Pontificia Universidad Católica Madre y Maestra
Bachelor's degree, Electrical, Electronics and Communications Engineering
BNY Mellon December 2013 - Present
Pittsburgh Public Schools February 2012 - Present
Verizon May 2008 - November 2010
Caremark August 2005 - May 2008
Skills
Customer Relations, Outstanding Customer..., Key Account Management, Accounts Payable
Education
Duquesne University 2011 — 2013
Master of Science (M.S.), Organizational Leadership
Point Park University 2006 — 2010
BS, Business
Verizon January 2013 - Present
Northwestern Mutual May 2012 - November 2012
Education
Plymouth State University
Bachelor's degree, Professional Communications
City of Clarksburg June 2012 - Present
Frontier Communications July 2010 - September 2010
Verizon July 1988 - July 2010
Skills
Community Outreach, Community Development, Recreation Planning, Economic Development, Grant Writing, Public Policy, Non-profits, Event Planning, Public Speaking, Recreation, Policy, Aquatics, Youth Programs, Public Relations
Education
Pierpont Community and Technical College 2012 — 2012
Medical Terminology/Insurance Coding Specialist/Coder
Barrackville High School
SAIC February 2013 - Present
Fairpoint June 1997 - December 2011
Verizon June 1997 - October 2008
Skills
Construction, Troubleshooting, Telecommunications, Project Management, SharePoint, Software Documentation, Program Management, Networking, VoIP, Team Leadership, Microsoft Office, Visio
Education
Vermont Technical College 2008 — 2012
Associate's degree, Telecommunications Technology/Technician
Plymouth State University 1993 — 1997
Bachelor's degree of Science, Physical Education Teaching and Coaching
Low Volt Pros Networking & Telecom June 2010 - Present
Self-employed 2011 - 2013
Verizon June 2005 - July 2010
Education
Polk Community College 2002 — 2004
Associate of Arts and Sciences (AAS), Computer Science
Verizon July 2000 - Present
Health Midwest June 1997 - July 2000
Skills
VoIP, Cisco Technologies, Routers, Telecommunications, Switches, Troubleshooting, LAN-WAN, IP, WAN, Data Center, Disaster Recovery, Visio, Computer Network..., Network Engineering, Telephony, MPLS, TCP/IP, Frame Relay, Ethernet, Cisco IOS, Cabling, VPN, Routing, T1, ISDN, Wireless Networking, QoS, DSL, Fiber Optics
Education
Pinnacle Career Institute-South Kansas City 1998 — 2000
Associate's degree, Electronics and microprocessor technology
Verizon October 2011 - Present
Verizon January 2007 - October 2011
Verizon September 2004 - January 2007
Verizon January 2000 - September 2004
Skills
Customer Service, Negotiation, Sales, Collections, Customer Retention, Corporate Fraud..., Regulatory Policy
Education
Point Park University 2009 — 2011
Bachelor's degree, Business Administration and Management, General