Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
Zenith Education Group 2014 - Present
Verizon June 2007 - March 2013
Verizon Communications May 2006 - June 2007
Verizon February 2000 - May 2006
Verizon January 1998 - February 2000
Skills
Human Resources, Talent Management, Workforce Planning, Employee Relations, Employee Engagement, Onboarding, Training, Performance Management, Labor Relations, HRIS, HR Policies, Deferred Compensation, Succession Planning, Recruiting, Personnel Management, Applicant Tracking..., Employee Benefits, Benefits Negotiation, Employee Training, HR Transformation, Job Evaluation, Grievances, Interviews, College Recruiting, Change Management, Performance Appraisal, FMLA, New Hire Orientations, Employment Law, Compensation & Benefit, Talent Acquisition, HR Consulting, Benefits Administration, Technical Recruiting, Leadership, Team Building, Organizational..., Customer Service
Education
Manifest Theological Institute
Master's Degree, Christian Psychology
SUNY Empire State College
Associate's Degree, Business
State University of New York Empire State College
Bachelor's Degree, Human Resources Management and Services
Aud-IT Inc. October 2012 - Present
Arch Insurance Group 2006 - 2013
Experis (formerly Jefferson Wells) July 2006 - October 2012
Jefferson Wells International July 2006 - October 2012
Arch Insurance 2006 - 2012
Arch Insurance Group 2006 - 2012
Party Land of Monroe July 2007 - October 2010
Verizon June 2001 - June 2006
Verizon June 1994 - June 2001
Verizon January 1988 - June 1994
Skills
IT Audit, CISA, Disaster Recovery, Information Technology, Enterprise Risk..., COBIT, Business Continuity, Sarbanes-Oxley Act, Risk Assessment, Risk Management, Financial Risk, Security, Internal Audit, Governance, Information Security, IT Risk, Risk, Sarbanes-Oxley, SDLC, Databases, CRISC, Analysis, Unix, Auditing, Information Security..., ISO 27001, Data Center, Vendor Management, Process Improvement, Management, Business Analysis, COSO, PCI DSS, Internal Controls, Business Process..., Business Process, Access, Enterprise Architecture, PMP, Entrepreneurship, ITIL, Business Continuity..., Network Security, Infrastructure, IT Management, IT Strategy, Project Portfolio..., CISSP, HIPAA, Consulting
Education
State University of New York Empire State College 2006 — 2009
BS, Business Management and Economics
Universidad Autónoma de Santo Domingo 1975 — 1978
Electromechanical Engineering
Universidad Nacional Pedro Henríquez Ureña 1973 — 1978
Civil Engineering
Colegio Fernando Arturo de Merino 1972 — 1973
Bachillerato, Ciencias y Matematica
Caroll morgan school of Santo Domingo 1970 — 1973
High School, Fsica y Matematica
Saint Rose of Lima
Boscov's July 2013 - Present
jcpenney July 2010 - March 2013
Verizon October 2007 - January 2009
Verizon November 1999 - October 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Retail, Time Management
Education
SUNY Empire State College 2002 — 2006
Bachelor of Science (B.S.), Business/Managerial Economics
St. Edmund Preparatory HS 1993 — 1997
Samsung Electronics America June 2015 - Present
Johnson Consulting 2014 - June 2015
Verizon March 2010 - June 2013
Verizon March 2003 - February 2010
Verizon May 2000 - March 2003
Verizon January 1995 - January 1999
Skills
Leadership, Management, Process Improvement, Operations Management, Change Management, Cross-functional Team..., Customer Service, Team Building, Team Leadership, Project Management, Budgets, Business Analysis, Strategic Leadership, Workforce Management, Program Management, Telecommunications, Analytics, Expense Budget..., Cost Reduction..., Business Performance..., Business Strategy, Analysis, Quality Assurance, Organizational..., Workforce Planning, Expense Management, Operations Execution, Finance, Customer Satisfaction, Customer Experience, Customer Service..., Customer-focused Service, Customer Service..., Customer Service..., Customer Service Systems, Operational Excellence, Operational Strategy, Operational Support, Operational Analysis, Operational Streamlining, Operational Efficiency, MBA
Education
Wagner College
Master of Business Administration (MBA)
State University of New York Empire State College
Bachelor of Science (B.S.), Business Management and Economics
DAVIS TAX SERVICES January 2007 - Present
NEW YORK STATE DEPARTMENT OF ENVIRONMENTAL CONSERVATION July 2012 - Present
DAYTOP VILLAGE INC April 2011 - May 2012
DVJCC 1998 - April 2011
VERIZON March 2004 - March 2008
Skills
INCOME TAX PREPERATION, ALCOHOL AND SUBSTANCE..., TELEPHONE FIELD..., INSULATION TECHNICIAN, Windows, Microsoft Excel, Troubleshooting, Microsoft Office, Customer Service, Budgets, Program Management, Leadership, Small Business, Visio, Team Building, Event Planning, Research, Strategic Planning, Outlook, C++, Training, Teaching, Access, Facebook, Project Management, PowerPoint, Microsoft Word, Process Improvement, Photoshop, Account Management, Public Speaking, Nonprofits, Sales, Inventory Management, Social Networking, Management, Teamwork, HTML, Coaching, Customer Satisfaction, Social Media
Education
SUNY Empire State College 2010 — 2012
Associate's degree, HUMAN SERVICES
ORANGE COUNTY COMM. COLLEGE 1983 — 1984
Computer Programming
P.S. 122/ 143 BX
Self Employed 2010 - Present
Verizon 1996 - Present
Verizon 2000 - 2005
Skills
Hot Stone, Reiki, Sports Massage, Thai Massage, Managing conflict..., BLS for Healthcare..., Rape Crisis Counseling, Orthopedics Massage, Microsoft Office, Therapeutic Massage, AED, BLS, Cpr Certified, Conflict Management, Customer Service, Wellness, Stress Management
Education
Queensborough Community College 2009 — 2011
Associate of Science (A.S.), Massage Therapy/Therapeutic Massage
SUNY Empire State College 2004 — 2007
Bachelor of Applied Science (B.A.Sc.), Business/Managerial Economics, 3.4
Berkeley College-New York 1992 — 1994
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services, 3.2
New York City Fire Department May 2015 - Present
Terryville Fire District October 2013 - Present
Axiom Medix February 2013 - Present
New York City Fire Department January 2013 - May 2015
New York City Fire Department September 2010 - January 2013
Verizon 1999 - 2008
Skills
Paramedic, BCLS, ACLS, PALS, PHTLS, EMS, Emergency Services, Firefighting, Telecommunications, Social Networking, Emergency Management, Microsoft Office, Program Management, Troubleshooting, Emergency Vehicle..., First Aid, Pre-Hospital Care, Cpr Certified, Healthcare, Weapons of Mass..., Disaster Medicine, Disaster Response, EMT, Hazardous Materials, Hazmat Operations, Incident Command, NIMS, CPR Certified
Education
State University of New York Empire State College 2003 — 2004
Labor Relations
Verizon February 2011 - Present
Verizon June 2009 - February 2011
Verizon April 2007 - June 2009
Skills
Software Project..., Project Portfolio..., Outsourcing, Project Management, Business Analysis, IT Service Management, Enterprise Architecture, Cloud Computing, Process Improvement, Business Process..., Project Delivery, Solution Architecture, Cross-functional Team..., IT Management
Education
State University of New York Empire State College 2004 — 2006
Bachelor of Science (B.S.), Information Technology Project Management
State University of New York College at Potsdam 1994 — 1996
Away From Home Adult Daycare, LLC April 2013 - Present
Primary Care Family Practice July 2011 - April 2012
St. Charles Hospital August 2008 - June 2011
Verizon September 1992 - September 2007
Patients First Healthcare April 1989 - May 1992
Associated Press April 1979 - August 1981
Skills
HIPAA, Healthcare, Healthcare Information..., Hospitals, Process Improvement, Cpr Certified, Healthcare Management, Team Building, Team Leadership, Management, Microsoft Office, Project Management, Medical Terminology, Public Speaking, Outlook, Leadership Development, Coaching, Medical Billing, Medical Records, Windows, Training, Microsoft Excel, Microsoft Word, PowerPoint, Access, Vendor Management, Emergency Services, Medical Coding, Employee Relations, Human Resources, Recruiting, Nonprofits, Staff Development, Medicaid, Program Development, Physician Relations, Office Management, Account Management, Office Administration, Elder Care, Administrative..., Employee Training, Employee Benefits, Hiring, Alzheimer's disease
Education
City University of New York-John Jay College of Criminal Justice 2007 — 2007
Licentiate degree, Emergency Medical Technology/Technician (EMT Paramedic)
State University of New York Empire State College 2002 — 2006
Bachelor of Science (BS), Business Administration and Management, General
State University of New York Empire State College 2001 — 2006
Bachelor of Business Administration (BBA), Women's Studies
Verizon November 2000 - Present
Skills
T1, DS3, VoIP, Switches, Telecommunications, Routers, Frame Relay, LAN-WAN, Cabling, Computer Network..., DSL, Ethernet, WAN, Cisco Technologies, Troubleshooting
Education
SUNY Empire State College 2007 — 2010
Bachelor of Applied Science (B.A.Sc.)
JP Morgan Chase March 2012 - Present
Verizon November 2004 - March 2012
Capgemini March 1997 - November 2004
Nynex (now Verizon) January 1970 - March 1997
Skills
Software Development, C/C++, Java, Web Development, DB2, Oracle, Oracle SQL, SQL Server, SQL*Plus, ASP, JSP, JavaScript, VBA, Visual Basic, Pascal, Unix Shell Scripting, Informix, MySQL, Perl, XML, MQ, 5ESS, AXE, AIX, Solaris, MS Office Suite, MS DOS, TCP/IP
Education
SUNY Empire State College 1991 — 1994
Bachelore Of Professional Studies, Small Computer Systems
BMW of North America, LLC December 2014 - Present
RCN November 2013 - September 2014
Diageo November 2012 - October 2013
Verizon May 1999 - September 2012
Skills
Solution Selling, Business Development, Salesforce.com, Direct Sales, Managed Services, Account Management, Strategic Partnerships, New Business Development, Sales Management, Telecommunications, SAP, B2B, Human Resources, Call Centers
Education
State University of New York Empire State College 2002 — 2006
BS, Business
New Visions for Public Schools May 2013 - Present
John W. Lavelle Preparatory Charter School September 2009 - May 2013
Verizon May 2005 - November 2008
Verizon Communications 2003 - 2006
Verizon 2000 - 2003
Skills
Process Improvement, Cross-functional Team..., SDLC, Project Management, Nonprofits, Management, Strategic Planning, Integration, Budgets, Program Management, Telecommunications, Change Management, Analysis, Vendor Management, Negotiation, Quality Assurance, Contract Negotiation
Education
State University of New York Empire State College 2002 — 2008
Bachelors, Economics
Fontbonne Hall Academy
Star Career Academy April 2015 - Present
Fresh&Co. October 2014 - March 2015
Star Career Academy March 2011 - August 2014
Manhattan Sailing Club 2009 - 2011
Manhattan Steamboat Company April 2004 - September 2009
Italian Culinary Institute 2002 - 2004
Verizon February 1990 - August 2000
Skills
Licensed Coast Guard..., Certified Rescue Scuba..., Culinary Skills, Cooking, Sanitation, Menu Development, Catering, Food Service, Food Safety, Food, Restaurants, Baking, Recipes, Food & Beverage, Cuisine, Food Industry, Fine Dining, Recipe Testing, Banquets, Pre-opening, Food Preparation, Hotel Management, ServSafe, Hiring, Food Cost Analysis, Mediterranean, Inventory Management, Culinary Education, Food Science, Hygiene, Staff Development, Food Cost Management, Gastronomy, Pastry, Chef, Culinary Management, Food Writing
Education
Institute for Culinary Education 2000 — 2000
Certificate, Professional Cooking
SUNY Empire State College 1995 — 1999
AS, Technology Management
Keller Williams June 2014 - Present
Verizon January 1973 - November 2003
Education
State University of New York Empire State College 1988 — 1991
Business Management
Organizing for Action Ulster County NY January 2013 - Present
Paula J Kitchen Real Estate 1998 - April 2013
Verizon 1985 - 2006
Skills
Short Sales, Residential, Home, Real Estate, Condos, Negotiation, Sellers, Residential Homes, Relocation, First Time Home Buyers, Buyer Representation, Investment Properties
Education
State University of New York Empire State College 1986 — 1988
Community and Human Services
Ancient Order of Hibernians in America Inc. 2009 - Present
Hudson Valley Irish Fest Inc. 2009 - Present
CWA Local 1101 2009 - Present
Verizon 2002 - Present
ThyssenKrupp 2001 - 2002
IBEW Local 3 1984 - 2002
Schindler Elevator Corporation 1996 - 2001
Olympia & York Properties 1982 - 1996
Skills
Community Development, Non-profits, Purchasing, Collective Bargaining, Branding & Identity, Strategic Planning, Contract Negotiation, Public Relations, Negotiation, Project Management, New Business Development, Public Speaking, Event Management, Social Media, Nonprofits, Leadership, Program Management, Microsoft Office, Team Leadership, Government, Research, Fundraising, Marketing Strategy, Policy, Budgets, Event Planning, Team Building, Business Strategy, Management, Training, Strategy, Start-ups, Business Planning, Marketing, Project Planning, Entrepreneurship, Social Networking, Coaching, Social Media Marketing, Business Development, Account Management, Management Consulting, Marketing Communications, Analysis, Leadership Development, Sales, Change Management, Customer Service, Strategic Partnerships, Sales Management
Education
State University of New York Empire State College 2006 — 2010
BS, AS, Business management, Labor Law
Mount St. Michael Academy 1978 — 1982
Verizon April 2005 - April 2013
Verizon May 1995 - April 2005
Skills
Microsoft Office, Lotus Notes, Pegas, Client Contact, CTLR, AMTS, Workbrain, Outlook, RDMP, PeopleSoft, Microsoft Excel, Microsoft Word, PowerPoint, Team Building, Strategic Planning
Education
State University of New York Empire State College
Bachelor of Business Administration (BBA), Business Administration and Management, General
Verizon January 2014 - Present
Verizon February 2011 - January 2014
Verizon April 2002 - February 2011
Verizon May 2000 - April 2002
Verizon August 1995 - May 2000
Skills
Client Relationship..., Real Estate, Management, Contract Negotiation, Facilities Management, Project Management, Leadership, Strategic Planning, Strategy, Project Planning, Team Building, Business Strategy, Budgets, Account Management, Business Development, Security, Sales, Customer Service, Selling, Human Resources, Vendor Management, Program Management
Education
SUNY Empire State College 2010 — 2013
Master of Business Administration (M.B.A.), Global Management
State University of New York Empire State College 1996 — 2002
Bachelor of Science (BS), Human Development and Business Administration
Kirk Consulting LLC May 2014 - Present
Kirk Consulting LLC April 2012 - Present
Harris Corporation July 2013 - November 2013
General Dynamics GDIT July 2011 - April 2012
Agilex Technologies June 2010 - April 2011
CACI October 2003 - June 2010
American Management Systems October 2003 - April 2004
Verizon January 2002 - October 2003
American Systems Corporation July 1978 - August 2001
Skills
Capture Management -..., Proposal Management..., Business Development, Program Management, Microsoft CRM, Team Building, Leadership, Government Contracting, Win Probability Analysis, Security Clearance, Cloud Computing, Executive Management, Telecommunications, Network Infrastructure, Marketing Communications, Systems Engineering, Professional Services, Integration, Operations Management, Defense, Intelligence Analysis, National Security, Intelligence, Training, DoD, Government, Strategic Planning, Strategy, New Business Development, Business Analysis, Federal Government, CRM, Strategic Partnerships, Management Consulting, Management, Information Assurance, Proposal Writing, Security, Computer Security, Lead Generation, Information Technology, Project Planning, SDLC, Networking, Military, Software Development, Government Procurement, Enterprise Architecture, Navy, Enterprise Software
Education
State University of New York Empire State College 2002 — 2005
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.85
State University of New York Empire State College 1999 — 2002
Bachelor's Degree, Management & Economics, 4.1
Grossmont Community College 1974 — 1976
Certificates, Multiple courses, 3.8
MTA New York City Transit Authority December 2012 - Present
Time Warner Cable Business Class March 2012 - December 2012
Verizon Business March 2011 - December 2011
Verizon Enterprise Solutions Group March 2005 - July 2010
Verizon August 2000 - March 2005
Skills
Managed Services, Telecommunications, MPLS, VoIP, Unified Communications, IP, WAN, Co-location, Telephony, Ethernet, Cisco Technologies, Sales Engineering, Disaster Recovery, Cloud Computing, ITIL, Vendor Management, Switches, Cross-functional Team..., Networking, Frame Relay, Network Design, SIP Trunking, Salesforce.com, Call Center, Avaya, Enterprise Software, Wireless, Sales Operations, Data Center, T1, Solution Selling, Pre-sales, SIP, Call Centers, Network Architecture, DWDM, SDH, LAN-WAN, Computer Network..., Professional Services, Broadband, Network Engineering, DSL, Routing, ATM networks, Fiber Optics, System Deployment, Optical Fiber, Routers, VPN
Education
State University of New York Empire State College 2002 — 2004
A.S., Telecommunications
Verizon October 1982 - Present
Skills
T1, Vendor Management, DS3, Telephony, DSL
Education
State University of New York Empire State College 2005 — 2007
Associates, Business, Managment, Economics
Insight Global (Verizon Wireless) June 2015 - Present
LA Fitness October 2010 - Present
KELLY MITCHELL (AT&T) October 2014 - May 2015
MASTECH (AT&T) April 2011 - April 2014
Rutgers University 2003 - 2011
ASAP PROFESSIONALS (AT&T) April 2009 - October 2010
ASAP PROFESSINALS (AT&T) October 2007 - March 2009
Verizon July 2006 - December 2006
VERIZON COMMUNICATIONS January 2006 - December 2006
Verizon January 2006 - June 2006
Skills
Customer Satisfaction, Vendor Management, Customer Service, Team Building, Team Leadership, Human Resources, Microsoft Excel, Employee Relations, Project Management, Process Improvement, Call Center, Project Planning, Microsoft Word, Program Management, Leadership, Management, Troubleshooting
Education
SUNY Empire State College 1999 — 2001
B.S., Business, Management and Economics
Brooklyn Technical High School 1990 — 1994
High School Diploma, College Prep
Better Homes and Gardens Rand Realty, Central Valley, NY December 2010 - Present
Empire State VI - SUNY Maritime 2012 - 2012
Verizon June 2005 - July 2010
Verizon 1981 - 2010
Ethan Allen 1980 - 1981
Atlantic Container Line 1979 - 1980
Skills
Selling, Vendor Management, Marketing Strategy, Real Estate, Telecommunications, Product Management, Cross-functional Team..., Project Management, Sellers, Sales, Management, Single Family Homes, Real Estate Transactions, Product Development, Contract Negotiation, Business Development
Education
State University of New York Empire State College 1996 — 1998
B.S., Math, Science, Technology
Verizon Business December 2010 - Present
PCN 2010 - 2010
Verizon Business January 2005 - July 2009
Verizon September 1992 - January 2005
Education
State University of New York Empire State College 1999 — 2004
Bachelors, Business, Management & Ecomonics - Concentration Management
TWCABLE February 2013 - Present
TWCABLE BUSINESS SERVICES August 2012 - February 2013
Verizon January 2010 - September 2012
VERIZON COMMUNICATIONS May 1990 - July 2012
VERIZON March 2006 - December 2009
Skills
Project Management, Labor Relations, Organizational..., Organizational..., Human Resources, Customer Service, Customer Satisfaction, Employee Relations, Microsoft Office, Engineering, Emergency Management, Conflict Resolution, Training Delivery, Industrial Safety, Project Planning, Management, Training, MS Project, Certified Project..., Resource Management, Vendor Management, Coaching, Telecommunications, Recruiting, Leadership, Integration, Team Leadership, Operations Management, Change Management, Strategic Planning, Software Documentation, Project Delivery, Budgets, PMP, Process Improvement, Performance Management, Troubleshooting, Program Management, SDLC, Service Delivery, PMO, Optical Fiber, Network Engineering, Data Center, Cross-functional Team..., Call Centers, Managed Services, VoIP, Business Process..., Computer Network...
Education
The George Washington University 1995 — 1996
MASTER'S CERTIFICATE, PROJECT MANAGEMENT
State University of New York Empire State College 1993 — 1995
BS, TECHNOLOGY MANAGEMENT
CUNY COLLEGE OF STATEN ISLAND 1985 — 1989
AAS, ELECTRICAL TECHNOLOGY
MSGR FARRELL HS 1975 — 1979
Verizon 2014 - Present
Rice Web hosting and cloud services 2013 - Present
CSC October 2013 - May 2014
CSC September 2011 - October 2013
Our Computer Guy April 2011 - September 2011
Professionals Incorporated September 2010 - January 2011
IBM Global Services June 2010 - August 2010
CompuCom January 2010 - June 2010
Rice Technology Solutions April 2003 - June 2009
OnForce 2004 - 2008
Skills
Network Security, Network Administration, Systems Management, Systems Engineering, Linux, Mac OS X, Windows Server, Cisco, VMware, Cisco Technologies, Servers, Troubleshooting, Disaster Recovery, System Administration, Technical Support, Networking, Integration, Operating Systems, Hardware, IT Service Management, System Deployment, IT Operations, Telecommunications, Computer Security, HP, Testing, Windows, Enterprise Software, Printers, Information Technology, Active Directory, Project Management, DHCP, Citrix, Windows 7, Firewalls, TCP/IP, IT Management, Wireless Networking, Management, OS X, XP, Switches, Virtualization, Windows XP, Routers, VPN, Microsoft Exchange, Software Documentation, Software Installation
Education
University of Oxford 2013 — 2013
State University of New York Empire State College 1998 — 2000
University of Phoenix
Bishop Grimes
Arrow Electronics August 2006 - Present
Cablevision April 2005 - July 2006
Verizon Business September 1999 - April 2005
Verizon April 1995 - September 1999
Verizon July 1983 - April 1995
Skills
Telecommunications, Disaster Recovery, Program Management, Process Improvement, Call Centers, VoIP, CRM, ITIL, Managed Services, Management, PMP, Cisco Technologies, Strategy, Leadership, Service Delivery, Call Center, Product Management, Computer Network..., Unified Communications, Operations Management, Avaya, Cross-functional Team..., Strategic Planning, Team Building, ACD, Voice Mail, ISDN, IP, Vendor Management, Contract Negotiation, Sales, Customer Service, Sales Operations, Networking, Telephony, Solution Selling, ATM networks, Team Leadership
Education
Kaplan University 2008 — 2009
PMP, Project management, IT
State University of New York Empire State College 1997 — 2000
BS, Business Management
ATTO Technology, Inc. August 2013 - Present
Tyco Fire & Security 2011 - 2012
Time Warner Cable 2008 - 2010
Verizon May 2005 - September 2007
Dish Network January 2001 - May 2005
Tyco International October 1994 - January 2001
Skills
Technical Support, Hardware, Engineering, Operating Systems, Testing, Computer Hardware, Windows XP, Networking, Servers
Education
SUNY Empire State College 2007 — 2010
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services, 3.1
Buffalo State College 1998 — 2004
Computer and Information Sciences and Support Services, 3.0
Gravesend Consulting November 2012 - Present
Three D Networks October 2011 - November 2011
Verizon Business February 2002 - October 2011
Verizon April 1995 - February 2002
Verizon/Bell Atlantic 1995 - 2002
Nynex 1992 - 1995
Skills
Network Administration, Customer Administration, Portal Applications, Frame Relay, ATM, SDH, Telecommunications, Technical Training, Troubleshooting, VoIP, Network Operations, WAN, Testing, Cisco, Documentation, Installation, Routers, Switches, Customer Relations, Network Design, VPN, Provisioning, Security, Planning, Routing, Escalation, T1, Network Engineering, QoS, Managed Services, ISDN, E-learning, Software Installation, Ethernet, Connectivity, DSL, Data Center, DNS, Software Documentation, Computer Network..., Cisco Technologies, Customer Service, ATM networks
Education
NYU-Polytech 1997 — 1999
MS, Information Systems Engineering
State University of New York Empire State College 1993 — 1995
BS, Telecommunication Systems Management
John Dewey HS 1972 — 1974
NYS Regents Endorsed Diploma, Pre-Engineering, Music
IEEE
Member, Communications Society
Verizon September 2004 - Present
Skills
Employee Relations, Performance Management, Human Resources, Onboarding, Recruiting, Personnel Management, Training, HR Policies, New Hire Orientations, Conflict Resolution, Policy, Process Improvement
Education
State University of New York Empire State College
BS, Business, Management and Economics
Vital Network Services August 2010 - Present
Verizon July 1989 - September 2009
Verizon April 2001 - February 2004
Verizon July 1989 - April 2001
Skills
Managed Services, Frame Relay, Management, Customer Service, WAN, VPN, Data Center, Cisco Technologies, Telecommunications, Technical Support, Switches, Networking, Enterprise Software, Troubleshooting, Sales, ATM networks, LAN-WAN, MPLS, VoIP
Education
State University of New York Empire State College 2007 — 2010
Business Management
West Milford High School
Verizon February 2015 - Present
UnitedHealth Group June 2011 - February 2015
GEICO November 2010 - June 2011
VWR Education August 2009 - August 2010
VWR Education November 2003 - August 2009
VWR Education April 2002 - November 2003
VWR Education May 1993 - April 2002
Skills
Project Management, Strategic Planning, Six Sigma, Team Leadership, Customer Service, Access, C++, Microsoft Excel, Microsoft SQL Server, HTML, MBA, Microsoft Office, Medical Information..., Call Centers, Management, Sales, Visio, Troubleshooting, Sales Operations, Leadership, Time Management, Data Analysis, Process Improvement, Account Management, Salesforce.com, Purchasing, Teamwork, Analysis, Customer Satisfaction, Databases, Sales Management, CRM, Team Building, Cross-functional Team..., Marketing, Training, PowerPoint, Microsoft Word, Inventory Management, Program Management, Forecasting, Problem Solving, New Business Development, Product Development, Public Speaking, Outlook, Operations Management
Education
State University of New York Empire State College 2010 — 2014
M.B.A., In progress, 3.6
State University of New York Empire State College
Bachelor, Business Information Systems
Union Savings Bank - CT June 2010 - Present
Verizon May 1983 - March 2007
Verizon March 1998 - April 2004
Skills
Trainer, Coach, Speaker, Microsoft work, and..., Team Building, Public Speaking
Education
SUNY Empire State College 1996 — 1999
Business Marketing and Economics, Business
Mt. Vernon High School 1966 — 1970
NASDAQ OMX January 2010 - March 2014
American International Group October 2007 - December 2009
Credit Suisse 2006 - 2007
Verizon 1981 - 2006
NYNEX 1981 - 1986
Skills
Cross-functional Team..., Management, Procurement, IT Management, Business Process, Software Project..., Operations Management, Vendor Management, Sourcing, Program Management, Leadership, Outsourcing, IT Strategy, Business Development, Technical Recruiting, Process Improvement, Contract Negotiation, Strategic Sourcing, Personnel Management, Change Management, Negotiation, Strategy, Management Consulting, Business Process...
Education
State University of New York Empire State College
Bachelor's degree, Business Administration and Management, General
Verizon January 2013 - Present
Verizon October 2011 - December 2013
Verizon Communications March 2005 - September 2010
Skills
Computer Network..., Cross-functional Team..., IP, Network Administration, Networking, Program Management, Project Management, Servers, Strategy, System Administration, Telecommunications, Vendor Management, Virtualization, VoIP, WAN
Education
NYU Poly 2002 — 2003
Master of Science (MS) telecommunications & information sciences
SUNY Potsdam
Computer Science, Computer Science
Verizon July 2012 - Present
Verizon Business January 2007 - January 2012
Verizon January 2001 - January 2007
Verizon January 2000 - January 2001
NYNEX/BellAtlantic January 1994 - January 2000
Skills
ITIL, TOGAF, Unified Communications, MPLS, Sales Engineering, Managed Services, VoIP, Telecommunications, Ethernet, Cloud Computing, IP, Frame Relay, Network Design, WAN, SIP, Data Center, Pre-sales, Enterprise Software, Networking, Co-location, CRM, Professional Services, Solution Selling, Switches, Wireless, VPN, Cisco Technologies, LAN-WAN, Avaya, Call Centers, Strategy, Routing, SDH, Network Architecture, Network Security, Integration, SaaS, Telephony, Disaster Recovery, DSL, SIP Trunking, System Deployment, ATM networks, T1, Routers, Vendor Management, TDM, Video Conferencing, IVR, BGP
Education
SUNY Empire State 1997 — 2000
Bachelor of Science, Business, Economics and Management
State University of New York Empire State College 1997 — 2000
BS, Management
Comcast Cable August 2015 - Present
Verizon May 2011 - April 2015
Verizon March 2004 - May 2011
Verizon February 1997 - February 2004
Skills
Telecommunications, Project Management, Achieving Measurable..., Requirements Analysis, Fiber Optic Technology, Team Leadership, Team Building, Lean Six Sigma, Green Belt, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Integration, Vendor Management, Managed Services, Business Analysis, Program Management, PMP, Visio, iGrafx, Labor Relations, Presentation Skills, Crisis Management, Disaster Response, FiOS, Workplace Safety, Leadership, VoIP, Networking, SDLC, Management, Cross-functional Team...
Education
Wagner College 2001 — 2003
Master of Business Administration (MBA), Business Administration and Management, General
State University of New York Empire State College 1994 — 1997
Bachelor of Science (BS), Business Administration and Management, General
St. Joseph By-The-Sea
New York State Magistrates Association September 2013 - Present
Stuyvesant Town Court March 2001 - Present
Kaplan University March 2010 - Present
Ivy Tech Community College of Indiana January 2014 - Present
ITT Technical Institute Online June 2005 - Present
O'Hare Consulting December 2007 - Present
Pearson Education August 2014 - Present
Jones International University May 2014 - December 2014
Columbia County Magistrates Association March 2012 - March 2014
Verizon September 1970 - July 1995
Skills
Program Development, Courts, Career Development, E-Learning, Adult Education, Training, Higher Education, Project Management, Staff Development, Resume Writing, Editing, Microsoft Office, Nonprofits, Marketing, Public Speaking, Curriculum Development, Customer Service, Leadership, Mediation, Admissions, Research, Career Counseling, Fundraising, Mentoring, Community Outreach, Coaching, Policy, Team Building, Microsoft Excel, Non-profits, Distance Learning, Curriculum Design, Criminal Justice, Leadership Development, Organizational..., Event Planning, Teaching, Conflict Resolution, Student Affairs, Volunteer Management, Grant Writing, Strategic Planning, Workshop Facilitation
Education
University of Phoenix 2005 — 2009
D.M., Doctor of Management
University of Phoenix 2002 — 2004
MAOM, Organizational Management
State University of New York Empire State College 1993 — 1996
B.S., Marketing, Pass
TagSongZ Inc January 2012 - Present
Verizon May 1996 - December 2004
Skills
Songwriting, Entertainment, Studio Recording, Guitarist, Singing, Music Industry, Music, Guitar, Vocal, Music Licensing, Recording, Music Production, Songs, Music Publishing, A&R, Lyrics, Blues, Music Supervision, Rock, POP, Record Labels, Music Management, Original Music, R&B, Composition, Band, Film Scoring, Mastering, Remixing, Lyricist, Keyboards, Soundtrack, Bass, Rock Music
Education
State University of New York Empire State College 1999 — 2004
Bachelor of Science (BS), Computer Information
State University of New York Empire State College
Computer Science
Verizon November 1979 - Present
Empire State College August 2007 - May 2009
Overseas National Airways 1976 - 1978
Skills
Telecommunications, Vendor Management, Call Centers, Process Improvement, Business Analysis, Project Management, Program Management, Requirements Analysis, Managed Services, Cross-functional Team..., VoIP, Integration, PMP, Team Leadership, Analysis, Troubleshooting, Data Center, Business Process..., Call Center, Data Analysis, Computer Network..., Customer Service, Coaching, Change Management, Cloud Computing, Leadership, Management, Resource Management
Education
Wagner College 2001 — 2003
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
SUNY Empire State College 1999 — 2001
Bachelor's degree, Business, Management and Economics
Fashion Instutute of Technology 1973 — 1975
Associate of Arts and Sciences (A.A.S.), Fashion Merchandising
Verizon May 2011 - Present
Sapphire Technologies September 2010 - May 2011
Triple Crown Consulting June 2010 - July 2010
Mice Chase Cheese, LLC March 2009 - June 2010
HealthMarkets May 2008 - November 2008
Keane September 2006 - April 2008
Goldman Sachs September 2006 - April 2008
NYSE September 2005 - June 2006
Meredith May 2005 - August 2005
Acadaca Internet Solutions October 2004 - January 2005
Education
State University of New York College at Potsdam 1980 — 1984
Computer Sciences Corporation December 2003 - Present
Verizon July 1994 - November 2003
Education
State University of New York Empire State College 1999 — 2002
Universal Network Development Corporation December 2010 - Present
The Bartech Group August 2008 - December 2010
Verizon 1989 - 2007
Verizon 2001 - 2004
NYNEX BISC 1989 - 1990
Skills
Vendor Management, Customer Service, Sales, Managed Services, VoIP, Training, Telecommunications, Telephony, Process Improvement, Call Centers, Cross-functional Team...
Education
State University of New York Empire State College 1989 — 1994
Verizon March 2013 - Present
Verizon Communications June 2011 - March 2013
Verizon Communications October 2010 - June 2011
Verizon Communications October 2004 - November 2010
Verizon November 2000 - October 2004
Skills
Cross-functional Team..., Management, Contract Negotiation, Contract Management, Sourcing, Strategic Sourcing, Leadership, Supply Management, Strategic Planning, RFP, Vendor Management, Telecommunications, Supplier Evaluation
Education
State University of New York Empire State College 2004 — 2009
Bachelor of Applied Science (BASc), Business Administration and Management, General
Verizon February 2008 - Present
Verizon Telecom January 2001 - February 2008
Education
State University of New York Empire State College
Travel Dynamics International January 2008 - Present
Verizon January 1986 - January 2004
Education
State University of New York Empire State College 2008 — 2010
Wood Tobe-Coburn School 2006 — 2007
Associate's degree, Tourism and Travel Services Management
Bedford Stuyvesant Family Health Center April 2007 - Present
Bedford Stuyvesant Family Health Center November 2005 - Present
Verizon August 1989 - July 1998
Skills
Healthcare Management, EMR, Pediatrics, Board Certified, Healthcare
Education
State University of New York Downstate Medical Center College of Medicine 1998 — 2002
MD, Medicine
University of Pennsylvania 1981 — 1985
BA, History and Sociology of Science
Verizon Telecom January 2010 - Present
Verizon Telecom January 2007 - December 2009
Verizon April 2005 - February 2006
Skills
Customer Experience, Infrastructure, Gap Analysis, Cross-functional Team..., Strategic Planning, Vendor Management, Access, Telecommunications, Program Management, VoIP, Training, Management, Analytics, T1, Change Management, Quality Assurance, Process Improvement, Analysis, Leadership, Market Research
Education
State University of New York Empire State College 1998 — 2000
BS
Stuyvesant High School 1973 — 1976
Verizon Senior managerverizon1981 - 2009
Skills
Program Management, Telecommunications, Integration, Process Improvement, Project Management, Business Analysis
Education
State University of New York Empire State College 1996 — 1998
MIS, Business, computers
Broome-Tioga BOCES December 2007 - Present
Divorce Mediation Services of the Southern Tier June 2006 - Present
Verizon 1981 - 2006
Education
State University of New York Empire State College 1996 — 2008
BS, Psychology and Counseling
Verizon February 2013 - Present
Verizon Business March 2007 - January 2013
Verizon March 1992 - August 2006
Verizon March 1991 - March 1992
Verizon March 1990 - March 1992
Verizon 1984 - 1990
Skills
Telecommunications, ITIL v3 - Certified..., Wireless, Project Management, VoIP, Program Management, Change Management, Product Management, IP, Team Building, SIP, Integration, New Business Development, ITIL, Strategic Planning, PMO, Business Development, Vendor Management, Business Strategy, Cloud Computing, Project Planning, Data Center, IT Strategy
Education
State University of New York Empire State College 1996 — 1999
BS, Management and Economics – Concentration Technology Mgmt.
Verizon September 1996 - September 2013
Skills
Program Management, Direct Sales, Cold Calling, Account Management, Team Building, Process Improvement, Salesforce.com, Customer Service, Project Management, Management, Business Analysis, Leadership, Telecommunications, Vendor Management, Team Leadership, Troubleshooting, Sales, Strategic Planning, Customer Retention
Education
Syracuse University 1993 — 1996
Bachelor of Science in Nursing, Nursing
State University of New York College of Agriculture and Technology at Morrisville 1991 — 1993
Associate of Science (AS), Liberal Arts and Sciences/Liberal Studies
Verizon May 1995 - Present
United States Marine Corps 1993 - 1997
Skills
Project Planning, Cross-functional Team..., Strategic Planning, Analysis, Process Improvement, Vendor Management, Project Management, Data Analysis, Leadership, Team Leadership, Management, Program Management, Quality Assurance
Education
Wagner College 2006 — 2008
EMBA, Business Administration and Management, General
SUNY Empire State College
Bachelor of Science (B.S.), Business Administration and Management, General
Verizon January 1998 - July 2009
Bell Atlantic 1992 - 1998
NYNEX - Telesector Resources Group April 1990 - May 1992
NYNEX December 1988 - April 1990
New York Telephone March 1982 - November 1988
New York Telephone April 1980 - March 1982
New York Telephone June 1978 - March 1980
Education
Southern Westchester Board of Cooperative Education Services
Data Processing
State University of New York Empire State College
Computer Science
Westchester Community College
Computer Science
CSC December 2003 - February 2013
Verizon July 1995 - November 2003
Skills
PMP - Project..., Six Sigma Green Belt, PMP, Six Sigma, Program Management, Process Improvement, Business Analysis, Project Portfolio..., Software Project..., Quality Assurance, SDLC, Team Building, Requirements Analysis, IT Management, ITIL, Project Delivery, Vendor Management, Integration
Education
SUNY Empire State College
Bachelor's degree, Business Management & Economics - Focus on Management
Verizon July 1997 - August 2012
Education
State University of New York Empire State College 2009 — 2012
Bachelor of Science (BS), Business, Management & Economics
Verizon Global Real Estate October 2013 - Present
Verizon January 2010 - October 2013
Verizon October 2007 - December 2009
Skills
Team Building, Contract Negotiation, Team Leadership, Customer Service, Strategy, Start-ups, Change Management, Process Improvement, Analysis, CRM, Employee Relations, Program Management, Strategic Planning, Microsoft Excel, Financial Analysis, Training, Retail, Project Planning, Sales, Business Strategy, Coaching, Business Process..., Customer Retention, Purchasing, Procurement, New Business Development, Business Development, Negotiation, Microsoft Office, Management Consulting, Forecasting, Inventory Management, Sales Operations, Sales Management, Customer Satisfaction, Outlook, Business Planning, MS Project, Budgets, Cross-functional Team...
Education
Wagner College 1999 — 2001
EMBA, Management
SUNY Empire State College 1996 — 1999
BS, Business Management and Economics
Verizon May 1978 - Present
Skills
Vendor Management, MPLS, Product Marketing, Telecommunications, Sales Operations, Product Management, Program Management, Call Centers, Channel Partners, Competitive Analysis, Direct Sales, CRM, Strategic Partnerships, Solution Selling, Cross-functional Team...
Education
State University of New York Empire State College
Bachelor's Degree, Marketing/Marketing Management, General
State University of New York Empire State College
Bachelor's degree, Marketing and Economics
Verizon Install Expeditor & Sales SpecialistThe Home DepotJanuary 2006 - September 2011
Education
State University of New York Empire State College 1991 — 1996
BS, Business, Management & Economics
Renual International February 2009 - Present
Cox Communications January 2007 - January 2009
Verizon 1988 - 2003
Retired 1969 - 2003
Skills
Project Management, Organizational..., Business Analysis, Solution Architecture, Business Case, Budgets, Negotiation, Leadership, Cross Functional Team..., Strategic Planning, Renewable Energy, Waste to Energy, Telecommunications, Product Development, Proposal Generation, Project Packaging, Funding Strategies, Financial Data..., Commodity Financing ..., Cross-functional Team..., Product Management
Education
State University of New York Empire State College 1978 — 1998
Dual Majors in Industrial Relations and Occupational Safety and Health
Verizon Telecom January 2007 - Present
Verizon 2004 - 2007
Verizon 2000 - 2004
Education
SUNY Empire State College 2010 — 2011
Associate of Science (AS), Business Administration and Management, General
Verizon Global Wholesale April 2011 - Present
Verizon April 1999 - April 2011
Verizon August 1996 - March 1999
NYNEX April 1992 - July 1996
NYNEX May 1984 - March 1992
Skills
Ethernet, SDH, Cloud Computing, Data Center Colocation, SIP Trunking, Telecommunications, MPLS, VoIP, IP, Data Center, Cisco Technologies, Unified Communications, Network Design, Solution Selling, SIP, Network Engineering, WAN, Networking, Colo, DWDM, Management, Switches, Project Management, Wireless, Managed Services
Education
Dowling College – Dowling Graduate School of Business 1996 — 1997
Master of Business Administration; MBA, General Management
State University of New York Empire State College 1995 — 1996
BS, Telecommunications
Verizon May 2000 - Present
Verizon July 1993 - May 2000
Education
State University of New York Empire State College
Associates
Verizon August 2002 - September 2009
Education
University of Phoenix 2000 — 2003
MS, Computer Information System
State University of New York Empire State College 1994 — 1998
BS, Business Administration-Finance
Verizon June 2014 - Present
Verizon June 2013 - June 2014
Verizon Communications, Inc May 1999 - May 2013
Selah Investors Group, LLC February 2007 - April 2009
Skills
Service Management, Team Building, Vendor Management, Project Planning, Project Management, Start-ups, Managerial Finance, Marketing, Business Analysis, Sales, Finance, Real Estate, Investments, Investment Properties, Investors, Microsoft Office, Access, Investment Banking, Forecasting, Sellers
Education
University of Maryland University College 2008 — 2010
MS, Management Information Systems & Financial Management
Villanova University 2007 — 2008
Master Certificate, Project Management
State University of New York Empire State College 2003 — 2006
BS, Business Management
ASA Cabling November 2014 - Present
SmartChoice communications July 2014 - December 2014
Speed Wire November 2012 - July 2014
CSC August 2010 - October 2012
Astoria Federal Savings August 2008 - July 2010
Verizon April 1991 - January 2007
Skills
Vendor Management, Disaster Recovery, Telecommunications, Data Center, Troubleshooting, Networking, Cisco Technologies, VoIP, Service Delivery, Security, Switches, Project Management, Management, Infrastructure, Integration
Education
SUNY Empire State College 2009 — 2012
Bachelor of Business Administration (B.B.A.), Communication and Media Studies, 3.0
Verizon Wireless September 2012 - Present
Kenton Group October 2010 - July 2011
VERIZON COMMUNICATIONS January 1997 - April 2010
Verizon January 2004 - December 2005
Verizon January 1997 - January 2004
Skills
Telecommunications, Network Engineering, SDH, Optical Fiber, Project Planning, Leadership, T1, Engineering, Fiber Optics, Network Design, Computer Network..., Switches, IP, Wireless, Strategic Planning, VoIP, DWDM, Ethernet, Vendor Management, Telephony, iBwave® Design Level 1...
Education
State University of New York College of Environmental Sciences and Forestry 1991 — 1996
Bachelor of Science, Science and Forestry; Environmental Resources and Forest Engineering
Villa Maria Academy 1987 — 1991
Verizon February 2014 - Present
Verizon January 2013 - Present
Verizon April 2010 - January 2013
Verizon January 2009 - April 2010
Verizon August 1990 - January 2009
Skills
Negotiation, Contract Negotiation, Pricing, Sales Management, Training Delivery, Call Center Management, Salesforce.com, Sales Presentations, Strategic Financial..., Pricing Strategy, Contractual Agreements, Microsoft Word, Microsoft Excel, PowerPoint development, LMS Management, Event Management, Account Management, Call Center, Management, Training, Sales, Learning Management..., Cloud Computing, Strategic Planning, Professional Services, Call Centers, Sales Process, Managed Services, Customer Satisfaction, Cross-functional Team..., Unified Communications, Team Building, Product Management, Solution Selling, Strategy, Telecommunications, Business Strategy, CRM, New Business Development, Customer Retention, Direct Sales, B2B, Sales Operations, Selling, Team Leadership, Business Development, Strategic Partnerships, Product Marketing, VoIP, SaaS
Education
University of Phoenix 2007 — 2009
MBA, Business Administration
State University of New York Empire State College 1998 — 2001
Bachelors, Telecommunications Management
Vermont Threadnecks Scarves December 2012 - Present
Verizon January 1971 - March 2006
Education
SUNY Empire State College 1994 — 1996
Bachelor of Applied Science (BASc), Human Resources Management/Personnel Administration, General
Verizon October 2003 - October 2010
Verizon November 2000 - October 2003
NYNEX-NY TELEPHONE April 1995 - April 1997
NYNEX-NY TELEPHONE July 1990 - April 1995
NYNEX- NY TELEPHONE October 1987 - July 1990
Skills
Management, IP, Telecommunications, Process Improvement, Training
Education
State University of New York Empire State College 1993 — 1995
BS, Telecomunication
Time Warner Cable August 2013 - Present
Cacciatores Trattoria March 2007 - July 2013
Verizon Comunications March 1990 - October 2011
OPTICAL NETWORK QUALITY AUDITOR January 2006 - January 2007
Verizon January 2001 - January 2006
Verizon Communications January 1998 - January 2001
Skills
Operations Management, Telecommunications, Vendor Management, Process Improvement, Cross-functional Team..., Project Management, Strategic Planning, Business Analysis, Change Management, Team Leadership, Program Management, Business Process..., Leadership, Management, Business Process, Account Management, Customer Satisfaction
Education
SUNY Empire State College 2000 — 2004
BS, Managment and Economics
Empire State College
Bachelor of Science, Business Management and Economics
Verizon April 1997 - Present
Verizon Communications, Inc. 1997 - Present
Verizon Data Services 1983 - Present
Skills
Switches, VoIP, LAN-WAN, TCP/IP, Cisco Technologies, Data Center, Network Design, Frame Relay, Telecommunications, WAN
Education
State University of New York Empire State College
Verizon
Skills
Telecommunications, Vendor Management, Troubleshooting, Cisco Technologies
Education
State University of New York Empire State College 1998 — 2000
Bachelor’s Degree, Information Technology
Verizon November 2014 - Present
Verizon March 2010 - November 2014
Verizon September 2008 - March 2010
Verizon September 2004 - September 2008
Verizon March 2000 - September 2004
Skills
Microsoft Office, Management, Customer Service, Project Management, Microsoft Excel, PowerPoint, Leadership, Sales, Training, Team Building, Time Management
Education
State University of New York Empire State College
Bachelor's Degree, Business Administration and Management, General
UNDC April 2013 - Present
RJE Telecom February 2012 - April 2013
Verizon June 1989 - October 2010
Verizon February 1982 - June 1989
Skills
Vendor Management, Process Improvement, Contract Management, Team Leadership, Project Management, Program Management, Business Analysis, Operations Management, Customer Service, Project Planning, Quality Assurance, Troubleshooting, Cross-functional Team..., Management, Software Documentation, Change Management, Training, Integration, Analysis, Team Management, Customer Satisfaction, PMP, Call Centers, MS Project, Strategic Planning, Testing, Security, IT Management, Data Analysis, Leadership, Business Process..., System Administration, Process Engineering, Team Building, Risk Management, Requirements Analysis, Budgets, Service Delivery, PMO, CRM, Outsourcing, Contract Negotiation, Access, Six Sigma, Product Management, Project Portfolio..., Business Process, Visio, ITIL
Education
SUNY Empire State College 1999 — 2001
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Verizon February 2004 - Present
Verizon July 1996 - February 2004
Education
SUNY Empire State College 1996 — 1998
Bachelor's degree, Marketing/Marketing Management, General
Verizon 2010 - Present
Sugar Shack Restaurant 2005 - 2012
Verizon May 1998 - September 2010
Skills
Telecommunications
Education
State University of New York Empire State College
Electrical, Electronic and Communications Engineering Technology/Technician
RJE Telecom 2006 - 2011
Expertech Corporation 2004 - 2006
Skaneateles Schools 2004 - 2004
Verizon 2000 - 2003
Bell Atlantic Corporation 1999 - 2000
Education
Syracuse University 1995 — 1999
MS, Telecommunications & Network Management
SUNY Empire State College 1992 — 1994
BPS, Management Information Systems
Verizon December 2008 - Present
Education
SUNY Potsdam 1975 — 1979
Bachelor of Arts (BA), Psychology
Synapse Wireless, Inc. February 2014 - Present
Verizon 1989 - 2011
Education
State University of New York Empire State College
Economics & Business Management
Verizon 1984 - 2005
Skills
Troubleshooting, Requirements Analysis, Telecommunications, Oracle, SDLC, Cisco Technologies, Microsoft SQL Server, Unix, SQL, Vendor Management
Education
State University of New York Empire State College
Verizon September 2007 - Present
Skills
Microsoft Word, Team Leadership, Microsoft Excel, Team Building
Education
State University of New York Empire State College 1992 — 1996
Bachelor's degree, Business Management & Economics
Verizon October 2012 - Present
Verizon January 2009 - October 2012
Verizon January 2001 - December 2008
Skills
Operations Management, Team Leadership, Process Improvement, Customer Satisfaction, Project Management, Increase Productivity, Cross-functional Team..., Quality Management, Vendor Management, Call Centers, Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Business Analysis, Integration, Program Management
Education
University of Notre Dame 2011 — 2012
Executive Certificate in Leadership and Management, Leadership and Management
Villanova University 2008 — 2009
Masters Certificate in Project Management, Project Management
State University of New York Empire State College
Associate of Arts and Sciences (A.A.S.), Management Business and Economics
Verizon March 2011 - Present
Skills
Customer Service, Microsoft Excel, Microsoft Office, Call Centers, Troubleshooting, Corporate Training, Debt Collection, Project Management, Business Strategy, Program Management, Training
Education
State University of New York Empire State College
BS, Business Administration and Management, General
Verizon January 2015 - Present
Verizon Communications July 2005 - January 2015
Verizon February 2001 - July 2005
Verizon March 1997 - February 2001
Verizon March 1996 - March 1997
Verizon July 1980 - March 1996
Skills
Project Management, Credit Management, User Acceptance Testing, Requirements Gathering, Call Centers, Escalation Resolution, Employee Engagement, Regression Testing, Wireless, Staff Management, Issue Resolution, Customer Experience, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Project Planning, Telecommunications, Training, Leadership, Strategy, Process Improvement, Business Analysis, Cross-functional Team..., Vendor Management, Forecasting, Program Management, Business Process..., Team Leadership
Education
State University of New York Empire State College 2013 — 2016
Bachelor's degree, Business Administration and Management (Human Resource Management)
SUNY Empire State College 2000 — 2002
Associate of Arts (A.A.), Business Administration and Management, General
VLSS Black Belt Verizon
Verizon Enterprise Solutions May 1998 - Present
Verizon September 2005 - January 2011
Verizon May 1998 - August 2005
Skills
Vendor Management, PMP, PMO, SDLC, Program Management, Software Project..., Project Portfolio..., Integration, Project Management
Education
State University of New York Empire State College 2003 — 2006
Bachelor of Science (BS), Technology Management
State University of New York College at Potsdam 1994 — 1996
Civil Engineering
Verizon 2003 - 2014
Verizon 2000 - 2003
Verizon 1996 - 2000
Skills
Technical Project..., Multi-site Team..., Network Operations, Fiber Optics, Fiber Optic Networks, Technical Documentation, Technical Team..., Management, Network Design, Enterprise Network..., Data Network Design, Optical Network Design, Department Budgeting, Planning Budgeting &..., Employee Training, Labor Relations
Education
William Paterson University of New Jersey
Business Administration Major
State University of New York Empire State College
Business Administration Major
St. Joseph Regional High School 1989 — 1993