Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
Verizon May 2006 - September 2013
Verizon November 2001 - May 2006
Verizon June 2000 - November 2001
AT&T Wireless April 1998 - June 2000
H.J. Heinz/Weight Watchers Food Company April 1994 - June 1996
Skills
Cross-functional Team..., Strategy, Management, Leadership, Project Management, Training, Program Management, Process Improvement, Business Analysis, Project Planning, CRM, Vendor Management, Sales, SDLC, Six Sigma, Negotiation, PMO, Management Consulting, Call Centers, Project Portfolio..., Business Process..., Business Process, Software Project..., Resource Management, Agile Project Management, Quality Assurance, Process Engineering, Team Leadership, Change Management, Telecommunications, MS Project, Microsoft Office, Microsoft Excel, Labor Relations, Marketing, Team Building, Business Strategy, Strategic Planning, Coaching, Business Requirements, Project Delivery, Integration, Business Transformation, Competitive Analysis, Scrum, Agile Methodologies, SAP ERP, SQL, Business Intelligence, Customer Service
Education
Northeastern University 2012 — 2013
Master of Science (MS), Project Management
Strayer University-Pennsylvania
Bachelor of Business Administration, Business Management, Summa Cum Laude
Verizon October 2014 - Present
Prime Therapeutics August 2011 - October 2014
Stroll June 2011 - July 2011
Express Scripts July 2007 - February 2011
Express Scripts June 2006 - July 2007
Express Scripts December 2004 - June 2006
Sprint Nextel November 1998 - December 2004
Skills
Talent Management, Talent Acquisition, Project Planning, Manage Client..., Inventory Management, Vendor Management, Customer Service, Customer Service..., Operations Management, Continuous Improvement, Multi-Unit Management, Bargaining, Training, Strategy, CRM, Management, Leadership, Six Sigma, People Development, Strategic Planning, Call Centers, Call Center, Performance Management, Team Building, Cross-functional Team..., Process Improvement, Customer Experience
Education
Strayer University 2002 — 2005
Bachelor's Degree, Business Administration, Management and Operations
State of Maryland October 2013 - Present
State of Maryland April 2010 - October 2013
Verizon June 1993 - June 2008
Skills
Enforcement, Emergency Management, Government, Physical Security, Firearms, Criminal Justice, Public Safety, Policy, Homeland Security, Criminal Investigations, Private Investigations, Police
Education
Strayer University (VA) 2006 — 2009
Business Administration
York College of Pennsylvania 1992 — 1993
Undecided
Staples Business Interiors March 2015 - Present
NEC June 2011 - March 2015
Verizon September 2009 - June 2011
Countrywide Mortgage Services December 2008 - August 2009
Ferguson Enterprises May 2004 - August 2008
Skills
Customer Service, Customer Satisfaction, SAP, Access, Salesforce.com, PowerPoint, Vendor Management, Cloud Computing, Project Management, Microsoft Excel, Telecommunications, Data Center, Training, Invoice Processing, SAP CRM, Lotus Notes, Vendor Relationships, Integration, Program Management, Management, Cross-functional Team..., Outlook, Solution Selling, Problem Solving, Relationship-building..., Order Processing, Microsoft Applications
Education
Texas A&M University-Commerce 2014 — 2016
Master's Degree, Management Information Systems, General
Strayer University (VA) 2005 — 2007
Bachelor of Business Administration (BBA), Marketing
Thomas Nelson Community College 2001 — 2007
Associate of Science (A.S.), Sociology
Verizon August 2009 - Present
Verizon Wireless 2009 - Present
Skills
Accounting, Billing Systems, Account Reconciliation, Lean Thinking, Customer Service, Team Leadership, Microsoft Office, Call Centers, Customer Satisfaction, Training, Team Building, Business Analysis, Data Analysis, Data Entry, General Ledger, Research, Retail, Teamwork
Education
Strayer University 2010 — 2013
Master of Business Administration (MBA), Accounting
University of North Carolina at Wilmington 1990 — 1993
Bachelor's degree, Business Systems
Pitney Bowes Software, Inc February 2014 - Present
Pitney Bowes Software November 2007 - February 2014
Verizon January 1994 - August 2007
Skills
Salesforce.com, Analytics, SaaS, Enterprise Software, Software Project..., Agile Methodologies, Business Process..., Cloud Computing, Business Analysis, CRM, Requirements Analysis, Project Management, Business Intelligence, PMP, Product Management, Business Process, Professional Services, Pre-sales, SDLC, Agile Project Management, Vendor Management, Enterprise Architecture
Education
University of Maryland University College 1995 — 1999
M.S., Contract Management and Procurement
Old Dominion University - College of Business and Public Administration 1986 — 1990
Bachelor of Science (B.S.), Business Administration and Management, General
Verizon May 2013 - Present
UnitedHealthcare April 2013 - May 2013
Comcast Cable May 2007 - February 2013
Nigerian Breweries Plc (Subsidiary of Heineken International) January 2005 - April 2007
Skills
Call Centers, Telecommunications, Broadband, Customer Satisfaction, Customer Retention, Customer Experience, Customer Service, VoIP, Wireless, Team Leadership, Telephony, Sales, Direct Sales, Vendor Management, Workforce Management, Team Building, Account Management, Sales Management, Cross-functional Team..., Process Improvement, Managed Services, Troubleshooting, Networking
Education
Strayer University (VA) 2008 — 2010
Master of Business Administration (MBA), Marketing
Verizon Wireless March 2015 - Present
Verizon Wireless October 2013 - March 2015
Verizon Wireless June 2011 - October 2013
Verizon Wireless March 2009 - June 2011
Verizon Wireless December 2007 - March 2009
Verizon July 2007 - December 2007
Skills
Wireless, Telecommunications, Mobile Devices, VoIP, LTE, Cellular Communications, IP, GSM, Integration, 3G, Mobile Technology, Unified Communications, Call Centers, Managed Services, Project Management, Operations Management, Strategic Partnerships, Marketing Strategy, Strategic Communications, Leadership, Team Leadership, Leadership Development, Strategic Leadership, Team Management, Customer Experience, Customer Retention
Education
Strayer University (VA) 2013 — 2016
MBA, Management Information Systems, General
University of Alabama 1999 — 2004
Bachelor's Degree, Consumer and Industrial Marketing
Miller Motte Technical College June 2015 - Present
Miller Motte Technical College March 2014 - Present
Miller Motte Technical College March 2012 - Present
Miller Motte Technical College March 2012 - September 2013
Skyline College December 2009 - November 2011
Verizon December 2003 - December 2008
ECPI College of Technology April 2002 - March 2005
Dendrite International July 2002 - August 2003
Dendrite International May 2002 - July 2002
Dendrite International September 2001 - May 2002
Skills
Teaching, Higher Education, E-Learning, Curriculum Design, Curriculum Development, Adult Education, Educational Technology, Classroom, Microsoft Office, Public Speaking, Distance Learning, Research, Staff Development, Instructional Technology, Educational Leadership, Training, HTML, Windows, Teacher Training, Management
Education
Strayer University 2009 — 2011
MSIS Computer and Information Science, Information Technology / Networking
Strayer University 2005 — 2007
BA Computer and Information Science, Information Technology / Networking
ECPI College of Technology 1999 — 2001
AAS Computer and Information Science, Information Technology / Networking
George Washington University March 2013 - Present
Colonial Temps May 2012 - March 2013
Verizon March 2008 - October 2011
Verizon March 2003 - March 2008
Trak Staffing January 2001 - March 2003
Skills
Process Scheduler, Spreadsheets, Coordination, Research, Budgets, Office Equipment, Analysis, Employee Benefits, Policy, Time Management, Management, Human Resources
Education
Strayer University-Maryland 2009 — 2014
Associate's degree, Accounting
Verizon August 2010 - Present
Central Hummer East January 2006 - August 2010
Skills
Sales, Direct Sales, Cold Calling, Forecasting, Retail, Sales Process, Customer Satisfaction, Solution Selling, Business Development, Customer Service, Retail Sales, Customer Retention, Sales Operations, Selling
Education
Strayer University 2015 — 2016
Bachelor's degree, Business Administration and Management, General
Lakeland Community College 2011 — 2013
Associate's degree, Business Management
PowerHouse Of Praise Church Of God in Christ September 2014 - Present
ACFC (Advisory Council on Family Care) May 2007 - Present
FutureLink June 2002 - Present
Verizon November 1999 - Present
Historical Virginia #1 Church Of God In Christ June 2007 - March 2013
New Community Temple Church Of God and Christ January 2009 - July 2012
New Community Temple Church Of God and Christ January 2008 - January 2012
New Community Temple Church Of God and Christ September 2001 - January 2012
Verizon March 2005 - March 2011
Verizon Communications Richmond September 2004 - March 2011
Skills
Computer Science, Public Speaking, ministering, Leadership, Negotiation, Programming, Team Building, Leadership Development, Strategic Planning, Training, Team Leadership, Coaching, Program Management, Customer Service, Telecommunications, Nonprofits, Community Outreach, Fundraising, Project Management, Sales, Teaching, Analysis, Organizational..., Ministering, Budgets
Education
North Carolina School of Theology 2008 — 2011
BA, Christian Education
Virginia Triumphiant College and Seminary 2008 — 2010
BA, Biblical Studies
Strayer University 2005 — 2007
BA, Business Management
Alpha College of Real Estate 2002 — 2004
Certification, Real Estate investment and Sales
United Bible College 2000 — 2003
BA, Biblical Education
Highmark - DHHS - IT Service Management Office November 2010 - Present
Quintessential Wellness 2015 - 2015
Verizon Business December 2008 - November 2010
Verizon Business / MCI April 2000 - November 2010
Verizon March 2007 - December 2008
MCI Corporation April 2000 - July 2006
Global One November 1995 - April 2000
Sprint June 1993 - November 1995
Sprint September 1988 - June 1993
Finalco, Inc April 1987 - September 1988
Skills
Project Mangaement, Documentation, Customer Service, Training, Microsoft Office Suite, MS Project, MS Wod, MS Excel, MS Power Point, MS Visio, SharePoint, IBM Teamwork Place, Software Documentation, Visio, Change Management, Microsoft Office, Cross-functional Team..., Disaster Recovery, Project Management, Program Management, Process Improvement, PMP, Telecommunications, PMO, Vendor Management, Project Planning, Integration, Management, Business Analysis, PowerPoint, Microsoft Project
Education
Strayer University (VA) 1996 — 2000
BA, Business Administration
Osbourn High School
WellCare Health Plans March 2014 - Present
Independent IT Contractor July 2013 - March 2014
Rita Technology Services April 2013 - June 2013
Verizon May 2011 - February 2013
Verizon January 1996 - February 2013
Verizon January 2006 - May 2011
Verizon January 1996 - December 2006
Ergonomics Group February 1993 - January 1995
Skills
Hardware, Software Deployment, Servers, Windows Server, Technical Support, Operating Systems, Troubleshooting, System Deployment, Software Installation, Security, Computer Hardware, SCCM, Microsoft SQL Server, HP, Cluster, Antivirus, Windows, Printers, Information Technology, Workstations, VMware, Disaster Recovery, Firewalls, Networking, Software Documentation, Visio, Network Administration, Telecommunications, Routers, System Administration, VPN, LAN-WAN, IP, Data Center, WAN
Education
Suburban Technical School 1990 — 1990
Technical Diploma, Advanced Electronics, 3.7
William Floyd High School 1982 — 1986
High School Diploma, Business/Commerce, General
Booz Allen Hamilton September 2013 - Present
Booz Allen Hamilton August 2011 - September 2013
Primescape Solutions, Inc. April 2004 - August 2011
Verizon January 2001 - April 2004
Skills
Visio, SharePoint, MS Project, IBM Rational..., Program Management, Testing, Integration, Rational Quality Manager, Software Development, Requirements Gathering, Data Modeling, Databases, Requirements Analysis, Agile Methodologies, SDLC, Process Improvement, Scrum, Quality Assurance, Microsoft SQL Server, Business Intelligence, Software Documentation, Business Analysis, Project Management, PMO, Training, Oracle, ITIL, PMP, C#, Enterprise Architecture
Education
The George Washington University 2001 — 2003
Master, Management Information Systems
Old Dominion University - College of Business and Public Administration 1999 — 2000
BS in Business Administration, Management Information Systems
Verizon February 1994 - Present
Skills
Managed Services, Customer Service, Leadership, Team Building, Sales, Team Leadership, Telecommunications, Wireless, Vendor Management, Call Center, Solution Selling, Telephony, Customer Satisfaction, Account Management, Call Centers, Sales Operations, Program Management, Business Development
Education
Strayer University (VA) 2006 — 2014
Associate of Arts (AA), Marketing/Marketing Management, General, 3.9
Strayer University 2005 — 2009
Associates, Marketing
Seboutek September 2010 - Present
AFL Network Services January 2006 - September 2009
CAM Communications 2003 - 2006
Verizon 2000 - 2003
Verizon Telecom 2000 - 2003
Ciena December 1996 - November 2000
US Design 1998 - 2000
Skills
CSS, jQuery, LAN-WAN, PHP, Quality Assurance, JavaScript, Data Center, Front-end, VoIP, Symfony, Cisco Technologies, Troubleshooting
Education
Strayer University 2007 — 2010
Quicken Loans May 2015 - Present
OneMain Financial October 2012 - September 2014
Primedia April 2010 - August 2012
Honda Financial September 2009 - April 2010
Verizon June 2000 - August 2009
Bank of America November 1994 - June 2000
Skills
Sales, Customer Service, Account Management, Management, Salesforce.com, Team Building, Customer Satisfaction, Microsoft Office, Call Centers, Leadership, Process Improvement, Strategic Planning, Team Leadership, Marketing, Microsoft Excel, Program Management, Outlook, Project Management, Sales Management, Call Center, Insurance, Access, Business Planning, Marketing Strategy, Research, Social Media, Public Speaking, Public Relations, Financial Analysis, Finance, Credit Risk, Credit Analysis, Credit, Accounts Receivable, Banking, Budgets, B2B, Data Analysis, Time Management, Team Management, Telecommunications, Training, Teaching, Recruiting, Human Resources, Retail, Risk Management, Microsoft Word, Networking, Negotiation
Education
Strayer University
Bachelors, Business Administration, Cum Laude
Strayer University
Associate of Science (AS), Business Administration and Management, General, Manga Cum Laude
Tidewater Community College
Associate of Science (AS), Office Systems Technology
The Cordish Company July 2013 - July 2014
Verizon September 2007 - July 2010
Verizon March 2003 - September 2007
Verizon February 2000 - March 2003
Skills
Computer Network..., Call Centers, Telecommunications, Troubleshooting, VoIP, MPLS, Linux, Microsoft Exchange, Microsoft Office, Microsoft Excel, Windows 7, Avaya Communication..., ACD Management, Help Desk Support, Networking, Access, Security
Education
Strayer University 1998 — 1999
Business Administration and Management, General
B2B Solutions January 2015 - Present
Performance Tuning Corp October 2011 - December 2014
Principle Solutions Group November 2011 - November 2012
Amerigroup Corporation April 2008 - October 2010
Gannett Media Technology International (GMTI) January 2007 - April 2008
Amerigroup June 2006 - December 2006
Zel Technologies February 2004 - April 2005
Verizon 1998 - 2003
Skills
Database Design, SSIS, Databases, Database Administration, Microsoft SQL Server, ETL, Performance Tuning, Disaster Recovery, SSRS, T-SQL, SharePoint, Replication, Systems Analysis, Stored Procedures, High Availability, Project Management, Access, SQL Tuning, Servers, SDLC
Education
Strome College of Business 1992 — 1996
BSBA, MIS
Verizon November 2013 - Present
Verizon July 2012 - October 2013
Verizon Wireless December 2010 - July 2012
Verizon Wireless November 2008 - December 2010
Verizon Wireless October 2006 - November 2008
Verizon Wireless November 2004 - October 2006
SunCom Wireless January 2004 - November 2004
National Car Rental 2000 - 2003
Skills
Project Management, Employee Training, Management, Curriculum Design, Reporting & Analysis, Fraud Detection, Credit Risk, Collections, User Acceptance Testing, Software Documentation, Analysis, Process Improvement, Vendor Management, Quality Assurance, Call Centers, Databases, SharePoint, SQL, Customer Experience, Customer Satisfaction, Telecommunications, Wireless, Team Building, Customer Retention
Education
Strayer University-South Carolina 2013 — 2016
Currently Attending, Bachelor of Science - Information Systems
Trident Technical College 2007 — 2010
Associate of Science, Computer Science
City of Roseville October 2014 - Present
Verizon November 2013 - October 2014
Weatherite Corporation October 2009 - December 2012
Skills
Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Budgets, Team Building, Accounting, Strategic Planning, Sales Management, QuickBooks, Accounts Payable, Payroll, Bookkeeping, Event Planning, Customer Satisfaction, Musical Theatre, Management, Outlook, Data Entry, Leadership, Accounts Receivable, Public Speaking, Human Resources, Training, Project Management, Account Management, Inventory Management, Nonprofits, Office Management, Time Management, Office Administration, Invoicing, Administrative..., Government, Leadership Development, Access, Program Management, Teamwork, Administration, Event Management, Social Media, Retail, New Business Development, Troubleshooting, Research, Social Networking, Coaching
Education
Sierra Community College 1996 — 2012
Associate of Science (AS), Nursing and Management
Rhema Bible Training Center 1997 — 1999
Strayer University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Verizon May 2013 - Present
Sales Associate, Best Buy November 2011 - Present
Lindsay Chevrolet May 2008 - June 2010
Lindsay Chevrolet 2008 - 2010
Sodexo June 2005 - October 2007
US Navy March 1985 - March 2005
Skills
•Naval Quartermaster..., Automotive, Customer Service, Microsoft Office, Sales Management, Microsoft Excel, Negotiation, Lean Manufacturing, Continuous Improvement, Strategic Planning, Manufacturing, Product Development, Project Management, New Business Development, Team Building, Process Improvement, Vehicles, Sales, Engineering, Six Sigma, Microsoft Word
Education
Strayer University (VA) 2012 — 2015
Master of Business Administration (MBA), Acquisition/Contracts, 3.33
Strayer University (VA) 2010 — 2012
Bachelor of Business Administration (B.B.A.), Acquisitions/Contracts, 3.21
Conti Corporation September 2015 - Present
Commercial Contracting Corporation February 2015 - September 2015
E4 Safety Services, Inc. November 2012 - January 2015
City of Clayton May 2009 - January 2015
Allstate July 2010 - November 2012
Verizon September 1996 - October 2009
Skills
Fire Management, Training, Rescue, Fire Safety, Management, Emergency Services, Hazardous Materials, Team Building, Operations Management, Firefighting, Public Safety, Policy, Telecommunications, Government, Disaster Response, Leadership, Program Management, Fire Protection, Process Improvement, Strategic Planning, Construction Safety, Telephony, Telecommunications..., Industrial Safety, Construction, Safety Management..., Project Planning, Contract Management, Emergency Medical, Occupational Health, Accident Investigation, Project Management, Emergency Planning, Telecommunication..., Small Business, Construction Management, Safety, Labor Relations, General Insurance, Commercial Insurance, Volunteer Management, Management Consulting, Entrepreneurship, OSHA, Process Safety, Customer Service, Process Scheduler, Contract Negotiation, Automotive, Automation
Education
Strayer University (VA) 2000 — 2005
Business Administration
Fairfax High School 1985 — 1989
American Airlines December 2013 - Present
US Airways February 2006 - Present
AT&T November 1999 - March 2005
Verizon July 1993 - September 1999
Skills
Customer Service, Supervisory Experience, Job Coaching, Networking, Microsoft Office, Typing, General Aviation, Airlines, Training, Microsoft Excel, Call Center, Call Centers, Access, Outlook, Management, Customer Satisfaction, Windows, Telecommunications, Leadership, PowerPoint, Software Documentation
Education
Temple University 2013 — 2017
Information Technology
Strayer University-Pennsylvania 2009 — 2011
Database Management
Overbrook High School 1981 — 1985
Diploma
Pepper Middle School 1978 — 1981
The Summit Church January 2011 - Present
ACS Inc June 2010 - January 2011
Research Triangle Foundation of North Carolina 2006 - June 2010
Verizon January 1999 - February 2006
Nortel April 1996 - April 1998
Skills
Management, Information Technology, Leadership, Networking, Public Speaking, Vendor Management, Troubleshooting, Team Leadership, Program Management, Team Building, Process Improvement, Disaster Recovery, Project Management, Nonprofits, IT Management, Data Center, System Administration, Active Directory, Technical Support, Integration
Education
Strayer University 2002 — 2005
BS, Internetworking Technology
Strayer University
Internetworking Technology
Verizon 2011 - 2014
Verizon Enterprise Solutions 2004 - 2011
Verizon Federal Network Systems 2003 - 2004
Verizon Federal Network Systems 2000 - 2003
Bell Atlantic 1998 - 2000
Skills
Product Marketing, Project Management, Marketing Communications, Team Leadership, Cross-functional Team..., Customer Service, Sales, Negotiation, Sales Process, Interpersonal..., Problem Solving, Idea Generation, Analytic Thinking, Timely Decision Making, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Windows, Research, Public Speaking, Employee Training, Microsoft Word, Strategic Planning, Photoshop, Community Outreach, Telecommunications, Wireless, VoIP, Call Centers, Program Management, Product Management, Leadership, Vendor Management
Education
Strayer University
Candidate for Bachelor of Business Administration, Human Resource Management, GPA 3.8
GE May 2012 - Present
Vangent August 2011 - May 2012
Boaz and Ruth March 2011 - August 2011
Verizon January 2007 - December 2010
Verizon January 2003 - December 2006
Skills
Telecommunications, Sales Operations, Program Management, Software Documentation, Team Leadership, Microsoft Office, Microsoft Excel, Management, CRM, Customer Satisfaction, Customer Service
Education
Strayer University (VA) 2003 — 2006
Business Administration and Management, General, 3.5
Jacobs 2014 - Present
TeleCommunication Systems 2013 - 2014
Verizon Federal Network Systems June 2010 - December 2012
Verizon Federal Network Systems May 2006 - June 2010
Verizon Federal Network Systems January 2005 - May 2006
QWEST COMMUNICATIONS CORP October 2001 - January 2005
United States Air Force April 1990 - August 2002
Verizon 1997 - 2001
Skills
Client Relations, Cost Control, Revenue & Profit Growth, Strategic Planning, Program Management, Project Management, Team Leadership, Federal Procurement, Federal Proposals, Network Management, Business Development, PMP, ITIL, Security Clearance, Telecommunications, Government Contracting, Proposal Support, Security, Proposal Writing, Leadership, Network Administration, PMO, Management, DoD, Integration, Process Improvement, Requirements Analysis, Operations Management, Military, Analysis, Governance, Procurement, Data Center, Managed Services, Vendor Management, Service Delivery, Cross-functional Team..., Testing, Systems Engineering, Information Assurance, MS Project, Resource Management, Business Process..., Strategy, Government
Education
University of Maryland University College 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Strayer University (VA) 2003 — 2007
Bachelor of Science (BS), Internetworking
Mont Saint Joseph High School 1985 — 1989
High School
UDR January 2014 - Present
Hyatt Place March 2013 - December 2013
Camden Property Trust January 2011 - March 2013
Verizon September 2008 - January 2011
Alltel-Verizon September 2008 - January 2011
Wells Fargo March 2007 - April 2008
Resort Condominiums International June 2005 - January 2007
Skills
Banking, Cross Selling, Retail Banking, Customer Service, Cash Management, Microsoft Excel, Outlook, Access, Call Center, Sales Management, Call Centers, Data Entry, Invoicing, Microsoft Word, Team Building, Management, Project Planning, System Administration, Event Planning, Microsoft Office, Budgets, Employee Relations, Marketing, Customer Satisfaction, Real Estate, Hospitality, Sales, Administration, Time Management
Education
Strayer University 2010 — 2012
Business/Hospitality
Strayer University
Bachelors of Business Management; Masters, Hospitality
Comcast July 2015 - Present
COMCAST COMMUNICATIONS June 2009 - Present
Agile Sourcing Partners August 2014 - July 2015
Comcast June 2009 - July 2014
VERIZON COMMUNICATIONS June 2000 - May 2008
Verizon 2004 - 2008
VERIZON COMMUNICATIONS January 2000 - January 2004
ASTRO COMMUNICATIONS January 1996 - January 1999
Skills
Team Leadership, Call Center, Telecommunications, Direct Sales, Management, Sales Management, Call Centers, Start-ups, Sales, Leadership, Budgets, Sales Operations, Recruiting, Training, Coaching, Customer Retention, Customer Service, Negotiation
Education
University of Phoenix 2003 — 2005
a Master's degree, ONLINE PROGRAM; Business Administration
STRAYER UNIVERSITY
Bachelor's Degree, Business Administration
Strayer University
Associate's Degree, Business Administration
julia richman 1973 — 1976
Verizon September 2013 - Present
Verizon August 2011 - September 2013
Flextronics Network Services May 2005 - August 2011
Skills
Telecommunications, Wireless, Mobile Devices, Team Leadership, Troubleshooting, Customer Service, Account Management, Customer Satisfaction, Sales, Project Management, Product Management, Networking, Solution Selling, Team Management, Call Centers, Microsoft Office, Team Building, Leadership
Education
Strayer University-Alabama 2010 — 2013
Human Resources Management/Personnel Administration, General
Decatur High 1996 — 2000
Primary Residential Mortgage, Inc. October 2014 - Present
Verizon June 2014 - October 2014
Verizon March 2014 - June 2014
Verizon December 2013 - March 2014
W.J. Bradley Mortgage Capital, LLC –The Legacy Group July 2013 - November 2013
W.J. Bradley Mortgage Capital, LLC July 2012 - June 2013
Convergys September 2011 - July 2012
rue21 November 2010 - June 2012
Star Mortgage Processing June 2007 - September 2008
Skills
Customer Service, Sales, Microsoft Office, Analysis, Credit, Mortgage Banking, Microsoft Excel, Microsoft Word, Customer Retention, Mortgage Lending, Leadership, Data Analysis, PowerPoint, FHA, Motivated self-starter, VA Loans, Spreadsheets, Invoicing, Payroll, Customer Satisfaction, Training, Confidentiality, Team Leadership, Collaborative Problem..., Fast-paced, Work Under Minimal..., Highly Organized &..., Quality Assurance, Excellent attention to..., Mortgage Jr...., Quality Control, Appraisals, Solution Focused, Fluid Dynamics, Adaptive to change, Ability to update..., Ability to update Loan..., Ability to update..., Ability to update..., Microsoft PowerPoint, Microsoft Access..., Work under pressure, Motivated, Encouraging development, Nile & Tigris, Maintain confidentiality, Conventional Loans, FHA Loans
Education
Cottonwood High School
Diploma
Strayer University
A
Verizon May 2005 - Present
DRS 2011 - October 2011
Kratos Defense and Security Solutions 2002 - 2005
Personify Corp 2001 - 2002
Cisco 2000 - 2001
CenturyLink (Formerly Qwest) 1999 - 2000
Education
Florida Institute of Technology 2007 — 2010
Masters Degree
Strayer University
Bachelor's Degree
Verizon May 2006 - Present
Skills
Telecommunications, Product Management, Mobile Devices, Cross-functional Team..., Go-to-market Strategy, Project Management, Managed Services, Process Improvement, Team Building, Leadership, Business Analysis, Call Centers, Management, Strategy, Team Leadership
Education
Strayer University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
Strayer University 2008 — 2013
Bachelor's Degree, Management Information Systems, General
T-Mobile April 2015 - Present
Verizon June 2014 - March 2015
Verizon Wireless February 2010 - May 2014
Skills
Cold Calling, Direct Sales, Sales Process, Wireless, Solution Selling, Account Management, Sales Management, Sales Operations, Unified Communications, Sales, Salesforce.com
Education
Strayer University
Strayer University
Business Administration and Management, General
CORT October 2015 - Present
UDR April 2015 - Present
Michaels Arts and Crafts August 2014 - June 2015
Verizon November 2013 - April 2015
Verizon January 2012 - November 2013
Verizon November 2010 - January 2012
Hertz July 2010 - November 2010
Skills
Event Management, Adobe Creative Suite, Customer Service, Sales Operations, Customer Satisfaction, Management, Event Planning, PowerPoint
Education
Strayer University 2011 — 2013
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Virginia Commonwealth University 2005 — 2009
Bachelor's Degree, Mass Communication/Media Studies
Verizon January 2003 - Present
Xpedite April 2003 - December 2003
Watkins Motor Lines November 2001 - April 2003
Skills
Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Event Planning, Project Management, Team Building, Microsoft Office, Microsoft Excel
Education
Strayer University 2015 — 2019
Bachelor's degree, Business Administration and Management, General
Plant City High School 1975 — 1978
Verizon December 2011 - Present
Verizon January 2006 - December 2011
Verizon January 1998 - January 2006
Skills
Corporate Communications, Training, Call Centers, Payroll, Invoicing, Project Management, Microsoft Office, Management, Budgets, Strategic Planning, Leadership, Team Leadership, Social Media, Project Planning, Event Planning, Marketing, Process Improvement
Education
Strayer University (VA) 2004 — 2006
Associate's degree, Accounting
Bon Secours Health System October 2010 - Present
Verizon September 1999 - July 2010
Verizon December 1996 - September 1999
US Navy February 1990 - February 1996
Skills
Epic Systems, Healthcare Information..., Data Analysis, Oracle SQL Developer, Oracle PL/SQL..., Microsoft SQL Server, Crystal Reports, Microsoft Office, Microsoft Access, Microsoft Excel, Microsoft Word, Business Objects, Redwood, Information Management, CPOE, Telecommunications..., Telecommunications..., Wireless Communications..., Electronics Repair, Radar, Digital Electronics, Analog Circuits, Digital Signal..., Analog Signal Processing, Soldering, Electrical..., Remote Troubleshooting, Informatics
Education
Strayer University (VA) 2006 — 2007
Bachelor of Science (BS), Computer Information Systems, 4.0
Strayer University (VA) 2005 — 2006
Associate of Arts (AA), Computer Information Systems, 4.0
Johns Hopkins University November 2010 - Present
Baltimore Data Capture Center February 2010 - September 2010
Verizon June 2007 - September 2009
CoStar Group November 2006 - June 2007
Monumental Life Insurance August 2000 - June 2006
Skills
Administrative Work, Employee Training, Data Entry, Research, Customer Satisfaction, Appointment Scheduling, Customer Retention, Registration, Problem Solving and..., Administrative Support, Conflict Resoluton, Updating, reviewing and..., • Proven leadership..., Time Management and..., Healthcare Management, Life Insurance, Health Insurance, Customer Service, Call Center...
Education
Strayer University-Maryland 2012 — 2017
Business Administration
Thomson Reuters December 2000 - Present
Verizon January 2000 - December 2000
Education
Strayer University 1998 — 2009
BS, Information Systems
Verizon ManagerVerizon WirelessJune 2012 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Windows, Event Planning, Time Management, Sales, Spanish
Education
Strayer University 2015 — 2018
Master of Business Administration (MBA), International Business
The University of Memphis 2007 — 2011
Bachelor's degree, Spanish Language and Literature
PDRI, a CEB Company January 2011 - Present
Appian Corporation June 2008 - December 2010
FullVisibility April 2008 - May 2008
Navigant Consulting, Inc. July 2006 - January 2008
Verizon October 1998 - July 2007
Architech Corporation October 1998 - June 2006
Sprint March 1998 - October 1998
American Management Systems (AMS) January 1997 - March 1998
Sprint January 1995 - December 1996
Skills
Software Project..., Servlets, XML, Web Applications, Requirements Analysis, Databases, Oracle, Business Process, JSP, SOA, Java, SQL, Scrum, Business Process..., Struts, SDLC, Software Development, Business Process Design, Testing, JBoss Application Server, jQuery, SOAP, JavaScript, HTML, Project Management, REST, Unix, Microsoft SQL Server, Java Enterprise Edition, Web Services, Software Design, Agile Project Management, Requirements Gathering
Education
Old Dominion University - College of Business and Public Administration 1991 — 1994
BSBA, Management Information Systems
Kumon Math & Reading February 2013 - Present
USI Insurance Services November 2011 - February 2013
Beach Benefits Group, Ltd. November 2010 - October 2011
Wells Fargo Insurance Services June 2007 - January 2011
Southern Health October 2004 - June 2007
Verizon April 2002 - November 2003
Bath and Body Works August 2000 - January 2002
Circuit City Express December 1997 - September 2000
Skills
Benefits Administration, Customer Service, Customer Satisfaction, Cold Calling, Proposal Writing
Education
Strayer University 2005 — 2007
MBA, Master Business Administration
Virginia Commonwealth University 1998 — 2005
Bachelor of Science, Business Administration
Verizon April 2006 - Present
Education
Strayer University (VA) 2004 — 2007
Master of Business Administration, Manangement
University of Virginia 1993 — 1998
Bachelor of Science, Mechanical Engineering
Brookville High School
Verizon Wireless January 2013 - Present
Verizon Wireless May 2010 - January 2013
Verizon January 2006 - May 2010
Skills
Network Administration, IP, Project Management, Telecommunications, Vendor Management, Change Management, Cross-functional Team..., Security, Strategic Planning, Routing, Routers, Wireless, DSL, Program Management, Networking, Broadband, Integration, Unified Communications, IT Management, VoIP, Network Security, Mobile Devices, Network Design, Cisco Technologies, TCP/IP, Network Engineering, Data Center, MPLS, Computer Network..., Network Architecture, Cloud Computing, Ethernet, Wireless Networking, Disaster Recovery, Managed Services
Education
George Mason University - School of Business
M.S.
Strayer University
B.S.
Verizon April 2014 - Present
Verizon Wireless June 2013 - April 2014
Verizon Wireless February 2012 - June 2013
Verizon September 2006 - February 2012
Skills
IP, Network Design, Telecommunications, MPLS, Broadband, Data Center, SIP, Management, Networking, Wireless, Strategy, Juniper, Ethernet, VoIP, Network Engineering, Network Architecture, Computer Network..., Routing, Cisco Technologies, Project Planning
Education
Federal CIO University 2010 — 2011
Certificate, Federal CIO Competencies
George Mason University - School of Management 2010 — 2011
M.S., Technology Management
Strayer University 2004 — 2007
BS, Business Administration
Cortek, Inc. August 2011 - Present
Cortek, Inc. July 2010 - August 2011
Verizon April 2008 - March 2010
Gannett September 2000 - April 2008
L & E Meridian August 1995 - January 2000
Skills
Systems Engineering, Security Clearance, Security, Testing, Information Assurance, Program Management, Military, Configuration Management, Analysis, Integration, Earned Value Management, SharePoint, Requirements Management, Government, Defense, Army, DoD, Quality Assurance, Software Engineering, SDLC, Technical Writing, Software Design, Leadership, Databases, Software Development, PMP
Education
University Of Atlanta 2006 — 2015
Bachelor's degree, Computer Science
Strayer University (VA) 1995 — 2000
Associate's degree, Computer Science
Computer Learning Center 1993 — 1995
Computer Programming
Verizon Communications Inc. July 1997 - Present
Verizon 1997 - Present
United States Marine Corps Reserve April 1992 - Present
Education
University of Pennsylvania 2000 — 2002
Webster University 1993 — 1995
MBA, Management
Strome College of Business 1988 — 1992
BSBA, Finance
Cox Business March 2011 - Present
Cox Communications May 2009 - March 2011
Cox Communications October 2006 - May 2009
Cox Communications January 2006 - October 2006
Cox Communications January 2005 - December 2005
Verizon November 1999 - 2004
Bell Atlantic April 1987 - November 1999
AT&T January 1984 - April 1987
AT&T American Bell AIS January 1983 - December 1983
Skills
VoIP, Enterprise Software, Telecommunications, Metro Ethernet, Transport Networks, IP Centrex, Internet Services, Carrier Ethernet, Voice Switching, Security Management, Wireless Networking, Broadband, Ethernet, Managed Services, Leadership, SIP, Sales, Optical Fiber, IP, Centrex, Wireless, Co-location, PRI, Networking, Solution Selling, Selling, Direct Sales, Telephony, SIP Trunking, T1, TDM, MPLS, Integration
Education
AT&T National Sales School
Various Technology and Selling Skills Courses
Old Dominion University - College of Business and Public Administration
Verizon 1997 - Present
Verizon June 2006 - August 2007
Education
Villanova University 2007 — 2007
Project Managemnt Master Certificate, Project Management
Strayer University 2002 — 2006
Bachelors in Business Administration, Management
Verizon September 2002 - Present
Education
Strayer University 2008 — 2010
MBA, Acquisitions
Virginia State University 1980 — 1982
Time Warner Cable 2004 - Present
Masergy Communications December 2002 - December 2004
Zephion Networks 2002 - 2002
BBO 2000 - 2002
Verizon November 1987 - November 2000
Skills
VoIP, Testing, Telephony, Telecommunications, Start-ups, Customer Service, IP, Operation, Access, Broadband, Provisioning, SIP, Switches, Troubleshooting, IPTV, Managed Services, Co-location, Integration, Ethernet, Fiber Optics, Network Design, Cisco Technologies, Computer Network..., Leadership, Process Improvement, Wireless, Product Management, Vendor Management, Call Centers, Unified Communications, Data Center, Networking, Routers, DOCSIS, LAN-WAN, Program Management, MPLS, VOD, Mobile Devices, Network Engineering, TCP/IP, Optical Fiber, Routing, BGP, System Deployment
Education
Strayer University 1997 — 1999
General Studies
Salesforce May 2014 - Present
Verizon April 2000 - April 2014
Skills
SDLC, C#, Web Services, Oracle, Microsoft SQL Server, Unix, Agile Methodologies, Test Planning, SQL, ASP.NET, JavaScript, Integration, JIRA, REST API, JSON, SQL Server Management..., Regression Testing, Functional Testing, HP Quality Center, qTest
Education
Strayer University
Master's degree
National Food Group May 2013 - Present
Wireless Matrix March 2008 - April 2013
Jefferson Wells February 2007 - February 2008
Calpine Corp November 2004 - January 2007
Cap Gemini Ernst & Young January 2003 - October 2004
Verizon August 1999 - January 2003
Ajilon March 1998 - July 1999
Skills
PMP, CRISC, Six Sigma, Business Analysis, Integration, Software Project..., SaaS, Management, Business Intelligence, Vendor Management, Requirements Analysis, Cloud Computing, Business Process, SDLC
Education
Strayer University (VA) 2010 — 2013
Master's degree, Information Technology
Verizon May 1999 - Present
Skills
SDLC, Requirements Analysis, Business Analysis, Integration, Data Warehousing, Enterprise Architecture, Business Intelligence, Microsoft SQL Server, Software Project..., Agile Methodologies, Oracle, Software Development, IT Strategy, SQL, Vendor Management
Education
Strayer University 2007 — 2009
MBA, Finance
University of Madras 1990 — 1994
Verizon Noc TechNet20001999 - 2002
Net2000 1999 - 2002
Education
Strayer University
Associates, Internetworking Technologies
Verizon February 2014 - Present
Verizon March 2010 - Present
VERIZON February 1999 - March 2010
Bell Atlantic February 1998 - March 1999
Skills
Telecommunications, Switches, Troubleshooting, IP, TCP/IP, Routers, LAN-WAN, Windows Server, WAN, Telephony, Network Design, VPN, TDM, Avaya, Optical Fiber, Network Security, Call Centers, ISDN, Cabling, DSL, T1
Education
Strayer University-Maryland 2010 — 2012
Bachelor of Applied Science (BASc), Information Technology
Devry Inst of Technology 1993 — 1995
Associate of Science (AS), Industrial Electronics Technology/Technician
Verizon May 2013 - Present
Agilent Technologies March 2011 - March 2013
Kenco Group 2004 - 2008
Skills
SQL, Microsoft SQL Server, Linux, MySQL, Oracle, Unix, SAP, International Logistics, Logistics Management
Education
Strayer 2006 — 2009
Bachelor's degree, Information Technology
Wake Technical Community College
Associate's degree, Computer Engineering
SAIC software testerFreddie MacJuly 2006 - July 2007
Verizon July 2000 - July 2006
AT&T June 1998 - January 2000
Skills
Agile Methodologies, Analysis, Cloud Computing, Data Modeling, Business Intelligence, Databases, Data Warehousing, Integration, Oracle, Program Management, PL/SQL, Microsoft SQL Server, Project Management, Requirements Analysis, Requirements Gathering, SDLC, SQL, Software Development, Software Project..., Software Engineering, System Architecture, Unix, Visio, Web Services, Testing, XML, Security, Solaris
Education
Strome College of Business 1993 — 2008
bs, old dominion
Phacil, Inc January 2015 - Present
Phacil, Inc May 2014 - Present
AECOM 2007 - Present
AECOM 2007 - May 2014
Verizon 1997 - 2004
Skills
Government Contracting, Security Clearance, Program Management, Government, DoD, Earned Value Management, Information Assurance, Process Improvement, Change Management, IT Operations, Systems Engineering, Leadership, PMP, Policy, Security, Integration, Defense, CISSP, Project Delivery, Military, Contract Management, Enterprise Architecture, Intelligence, Requirements Analysis, Team Leadership, Analysis, Proposal Writing, Project Planning, SharePoint, Operations Management, Project Portfolio..., ITIL, FAR, Information Technology, Vulnerability Assessment, Resource Management, Process Engineering, Network Security, Cross-functional Team..., IT Management, Project Management, System Administration, Risk Management, Security+, Business Process..., Troubleshooting, Computer Security, System Architecture, Disaster Recovery, Information Security
Education
Strayer University (VA)
BS CIS Networking
Verizon February 2014 - Present
Verizon June 2009 - February 2014
Qimonda July 2004 - February 2009
Freescale Semiconductor November 2000 - July 2004
bell-laboratories March 1997 - November 2000
EGP September 1996 - March 1997
Skills
Manufacturing, Troubleshooting, Windows, Semiconductors, Microsoft Office, Process Engineering, Leadership, Electronics, Failure Analysis, Management, Engineering, Semiconductor Industry, Test Equipment, Testing, Training
Education
Strayer University 2008 — 2009
Bachelor, Information Technology Homeland Security
ITT Technical Institute 1995 — 1997
Associate, Electronic Engineering Technology
Verizon September 2000 - Present
Education
Strayer University 2005 — 2009
BA, Business Admin w concentration in Human Resources
DaVita January 2010 - Present
Verizon 1988 - 2008
Education
Strome College of Business 1985 — 1987
BS, Electrical Engineering
ZEROCHAOS September 2006 - Present
Verizon February 1995 - September 2006
United States Navy September 1971 - September 1992
Education
Strayer University 1990 — 1992
certificate, Computer Information Systems
University of Maryland College Park 1976 — 1991
General Studies
Astor-Sanders (Department Of Labour) June 2015 - Present
K12 October 2012 - May 2015
NeuStar, Inc. March 2009 - September 2012
Fannie mae October 2006 - March 2009
AOL January 2002 - October 2006
Verizon 1997 - 2000
Skills
Testing, Quality Assurance, Data Warehousing, Software Quality..., Technical Support, Servers, SDLC, Agile Methodologies, Unix, Requirements Analysis, SQL, Software Development, Software Project..., Oracle, Scrum, Test Automation, Integration, SOA, Perl, Enterprise Architecture, Databases, PL/SQL, Business Intelligence, ETL, Web Services
Education
Strayer University 2004 — 2005
MSIT, Information Technology
Verizon March 2009 - Present
ZipRealty 2009 - Present
Circuit City August 2008 - March 2009
Circuit City 1993 - January 2009
Circuit City Stores, Inc 1993 - 2009
Circuit City Stores, Inc in Richmond 1993 - 2009
Skills
Inventory Management, Inventory Control, Retail, Merchandising, Purchasing, Forecasting, Customer Service, IBM iSeries, CPFR, JDA, Team Building, Pricing, Process Improvement, Customer Satisfaction, Vendor Management, Negotiation, Sales, Microsoft Excel, Strategic Planning
Education
Strayer University 2009 — 2012
Master's Degree, Business Administration w/Concentration in Management
Real Estate Academy 2006 — 2009
Realtor
GTT CST ManagerCogent CommunicationsNovember 2012 - November 2013
Core180, Inc. March 2010 - September 2012
Verizon September 2002 - March 2010
Verizon Global Network Systems September 2002 - March 2010
Verizon Business/GNS 2003 - 2009
USAF 1990 - 2000
Education
Strayer University 2006 — 2010
Bachelor of Business Administration
Verizon March 2011 - Present
Verizon December 2006 - March 2011
Verizon December 2005 - December 2006
Verizon December 2003 - December 2005
Verizon January 2000 - December 2003
Skills
Telecommunications, Database Administration, Information Technology, Performance Management, Advanced Computer Skills, Report Design and...
Education
Strayer University-Maryland
Bachelor of Science, Computer Information Systems - Network Security Administration
Strayer University-Maryland
Associate in Art (Cum Laude), Computer Information Systems
Caribbean Channel One, Inc January 2012 - Present
Verizon June 2003 - May 2013
Verizon Global Network Solutions April 2000 - May 2003
Verizon Global Network Solutions August 1999 - April 2002
Skills
Telecommunications, Vendor Management, Data Center, Program Management..., Systems Integration..., Systems Engineering:..., IT Strategy, VoIP, Cloud Computing, Strategic Planning, Management, Requirements Analysis, Business Strategy, Program Management, Outsourcing, IT Management, Enterprise Software, SaaS, Unified Communications, Enterprise Architecture, Strategy, Cross-functional Team..., Process Improvement, SDLC, ITIL
Education
• The George Washington University 2012 — 2012
PMI Certificate Negotiation Strategies & Techniques, Contract Acquistions Management, Certificate
The George Washington University SGBA. Washington DC, J 2005 — 2005
Master Certificate, Program Management;, Certificate
Strayer University (VA) 1989 — 1991
B.A.,, Business Administration, 3.5
Verizon Wireless May 2014 - Present
Verizon Wireless November 2013 - 2014
Verizon 2004 - 2014
US Army 1989 - 1994
Skills
Recruiting, Interviews, Call Centers, Human Resources, Management, Telecommunications, VoIP, Troubleshooting, Technical Support, Wireless, Managed Services, Data Center, Routers, Training, Team Leadership, Customer Retention, Customer Satisfaction, Customer Service
Education
Strayer University 2013 — 2014
Human Resources Management and Services
SUNY Orange 1995 — 1997
Associate’s Degree, Biology/Biological Sciences, General
Widener University 1995 — 1996
Biological and Physical Sciences
Verizon November 2014 - Present
Redbox Instant by Verizon September 2014 - November 2014
Redbox Instant by Verizon May 2012 - September 2014
Verizon November 2004 - May 2012
Citigroup November 2003 - November 2004
Charter Communications January 2001 - January 2003
Time Warner Inc. September 1997 - May 2001
NATIONSBANK January 1996 - January 1997
DICKINSON INDEPENDENT SCHOOL DISTRICT January 1995 - January 1996
BANK OF AMERICA January 1991 - January 1995
Skills
Cross-functional Team..., Call Center, Program Management, Project Management, Budgets, Training, Vendor Management, Process Improvement, Telecommunications, Customer Experience, Team Leadership, Business Analysis, CRM, Call Centers, Product Management, Marketing, Retail
Education
Walden University
Doctor of Philosophy (PhD)
Strayer University (VA) 2003 — 2005
MBA
University of North Texas 1987 — 1990
BA
Verizon Communications January 2015 - Present
Verizon Enterprise Solutions June 2013 - January 2015
Verizon September 2010 - June 2013
Verizon April 2008 - September 2010
Verizon October 2004 - April 2008
Verizon July 2002 - October 2004
Verizon November 1997 - April 2002
University of Massachusetts Amherst February 1990 - November 1997
Skills
Telecommunications, VoIP, Broadband, IP, Integration, Vendor Management, ATM networks, Cisco Technologies, Ethernet, Managed Services, Network Design, Unified Communications, Wireless, DSL, Network Engineering, Project Management, Cross-functional Team..., Program Management, Management
Education
Strayer University 2014 — 2017
Master of Business Administration (M.B.A.), Management
University of Massachusetts, Amherst 1986 — 1991
BSME, Mechanical Engineering
Verizon March 2005 - Present
Verizon 2001 - 2005
Verizon October 2000 - 2001
Bally Total Fitness January 2000 - November 2000
Skills
Telecommunications, Switches, Network Design, Unix, Cisco Technologies, Network Engineering, Network Security, VoIP, SDLC, LAN-WAN, Troubleshooting, Integration, Network Architecture
Education
Strayer University 2003 — 2009
Bachelor in Science, Internetworking Technologies - Information Systems
John A. Logan 1996 — 1999
Associate in Science, Microbiology, General
US Army Signal School, Ft Gordon 1995 — 1996
UHF/SHF Radio Communications, Tactical Network Installation
WMATA July 2006 - Present
Dept. of Homeland Security / FEMA External Affairs Reservist October 2001 - July 2006
Verizon February 1992 - April 1999
Skills
Policy, Employee Relations, Workers Compensation, Outlook, Human Resources, Customer Service, Microsoft Office, Benefits Administration, Payroll, Contract Management, Employee Benefits, Performance Management, Process Improvement, Government, Public Transport, Strategic Planning, Team Building, System Administration, Program Management
Education
Strayer University (DC) 2004 — 2010
Master of Business Administration (MBA), Human Resources Management and Services, 3.75
Strayer University (VA) 2004 — 2008
Bachelor of Science (BS), Computer Systems Networking and Telecommunications, Magna Cum Laude
GDIT April 2007 - Present
L3 Titan February 2003 - April 2007
Verizon June 1999 - July 2003
Skills
Program Management, Systems Engineering, Security, Information Assurance, PMP, DNS, ITIL Certified, DoD, CISSP, Network Security, Windows Server, Military, Enterprise Architecture, ITIL, Integration, Solaris, TCP/IP, Active Directory, Information Technology, VMware, Defense, Data Center, Virtualization, System Architecture, Computer Security, IT Management, Risk Management, Government, Disaster Recovery, Government Contracting, System Administration, SharePoint, Requirements Analysis, Security Clearance, Proposal Writing, Troubleshooting, Servers, Configuration Management, VMware ESX, Information Security
Education
Strayer University (VA) 1999 — 2001
BS, Computer Science
University of Maryland College Park
Verizon April 2009 - Present
Sprint July 2001 - March 2009
World Access Inc. May 1999 - June 2001
Titan Software Inc November 1998 - April 1999
SQL Software Inc. September 1997 - November 1998
Clark Network Consultants August 1995 - August 1997
DCC Data Services April 1995 - August 1995
Skills
Cisco CCNA, CCNP, CCDA,..., VMware VCA-NV, VMware VCA-DCV, TOGAF9, ITIL, CompTIA..., Juniper JNCIA/JNCIS,..., Microsoft MCSE, Novel...
Education
Strayer University (VA) 2007 — 2010
Master of Science in Business Administration (MBA), Business Administration and Management, General
Strayer University (VA) 2003 — 2006
Bachelors in Science in Computer Networking (BSCN), Computer Systems Networking and Telecommunications
Verizon August 2013 - Present
URS Corporation December 2011 - Present
NetCracker August 2010 - August 2012
Verizon December 2000 - August 2010
Verizon June 2000 - December 2003
UNITED STATES NAVY December 1995 - June 2000
Skills
Labor Relations, Telecommunications, Computer Network..., Vendor Management, Integration, Program Management, System Deployment, Troubleshooting, PMP, Team Leadership, SDH, Operations Management, IT Management, Security Clearance, DWDM, WAN, Fiber Optics, Ethernet, Optical Fiber, Project Management, Management, Software Documentation, Networking, IP, Technical Support, Wireless, Data Center, Network Design
Education
Strayer University (VA) 2006 — 2008
Associates, Business Management
Verizon July 2003 - Present
Verizon Business 1999 - 2001
US West Cellular September 1995 - July 1998
Skills
Sales, Telecommunications, Account Management, Wireless, Project Management, Solution Selling, M2M, Analysis, Channel, Project Planning, Customer Retention, Managed Services, New Business Development, Sales Process, Customer Experience, Negotiation, Mobile Devices, Unified Communications, Direct Sales, Salesforce.com, Management, Sales Operations, Sales Management, Selling, Team Leadership, B2B, Call Centers, Product Management, VoIP
Education
Strayer University (VA) 2013 — 2015
currently pursuing MBA, Business
University of Washington 1990 — 1994
Bachelors of Arts
Phacil, Inc October 2012 - Present
PRO-telligent, LLC February 2010 - April 2011
Verizon May 1999 - February 2009
Skills
SharePoint, SDLC, Microsoft SQL Server, Requirements Analysis, SQL, Business Analysis, Visio, Databases, PL/SQL, Program Management, Business Objects, Access, T-SQL, Business Intelligence, ITIL
Education
Strayer University 2013 — 2015
University of Maryland Eastern Shore
AMERICA! October 2005 - Present
Rodan + Fields Dermatologists September 2013 - Present
Independence Air August 2004 - October 2005
FedEx Ground April 2002 - August 2004
Verizon 1998 - April 2002
Skills
Inventory Control, Customer Service, Retail, Training, Inventory Management, Warehousing, Management, Shipping, Time Management, Logistics, Team Management, Data Entry, Pricing, Human Resources, Distribution Center...
Education
Strayer University (VA) 1998 — 2004
B.A., Business Administration, Graduated Alpha Sigma Lambda Honor Society
Verizon April 2014 - Present
Verizon July 2000 - Present
US Army July 1991 - June 2000
Skills
Call Center, Telecommunications, Call Centers, WAN, Software Documentation, Troubleshooting, T1, Fiber Optics, Optical Fiber, Ethernet, Security, PMP, Program Management, Computer Network..., Switches, VoIP, Data Center, Network Design, Cisco Technologies, DWDM, TCP/IP, Wireless
Education
Strayer University (VA) 2005 — 2010
BS, Information Systems
Triple J Home Improvement & Design July 2010 - Present
Verizon June 1979 - July 2010
Education
Strayer University (VA) 2008 — 2010
Business Administration
Keurig Green Mountain, Inc. September 2014 - Present
Verizon March 2013 - September 2014
Panasonic July 2008 - March 2012
Panasonic March 2006 - June 2008
Panasonic July 2005 - March 2006
UPS August 2000 - September 2004
Skills
Time Management, Coaching, Customer Service, Microsoft Excel, Microsoft Word, Operations Management, Call Center, PeopleSoft, Avaya IP Telephony, Lotus Notes, Aspect ACD, Call Centers, Electronics, Team Management, Supervisory Experience, Sales Management, Strategic Planning, Direct Sales, Management, Program Management, Troubleshooting, Team Building, Recruiting, Sales
Education
Strayer University-Virginia
Master of Business Administration (MBA)
ITT Technical Institute-Virginia
Bachelor of Science Degree, Automated Manufacturing Technology
ITT Technical Institute-Virginia
Associate of Applied Science Degree, Electronics Engineering Technology
Verizon April 2013 - Present
Verizon February 2011 - April 2013
Verizon September 2006 - February 2011
Verizon July 2005 - September 2006
Skills
Six Sigma, T1, Management, DS3, DSL, Leadership, Training, Access, Program Management, Process Improvement, Vendor Management, Telecommunications, Analysis, Call Centers, Cross-functional Team...
Education
Strayer University-Georgia 2009 — 2012
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services, 3.6
Morris College 2001 — 2005
Bachelor's degree, Business Administration and Management, General
Polycom November 2012 - Present
Qumu Inc. September 2010 - November 2012
J.B. Jennings for State Senate May 2010 - November 2010
Verizon Business October 2006 - April 2010
Verizon January 2003 - October 2006
Verizon January 2000 - December 2003
Verizon January 1998 - January 2000
Verizon May 1996 - December 1996
Verizon January 1994 - May 1996
Skills
Cloud Computing, Enterprise Software, Video Conferencing, SaaS, Sales Engineering, Telecommunications, Unified Communications, Project Management, TCP/IP, IP, Streaming Media, Mobile Devices, Integration, IPTV, Transcoding, Training, Salesforce.com, Microsoft SQL Server, IIS, Politics, Political Science, Technical Writing, Data Center, Cisco Technologies, Software Implementation, Microsoft Servers, Speech Writing, Policy Analysis, Technology Integration, Virtualization, Public Policy, Business Writing, Political Consulting, Business Statistics, Development & delivery..., Windows Server, Wireshark, Network Architecture, Political Campaigns, VMware, Digital Photography, Videography, Learning Management..., E-Learning, SDLC, SOA, Professional Services, Live Streaming, Management, Program Management
Education
Strayer University-Maryland 2002 — 2010
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance, 3.9
Archbishop Curley
Verizon July 2003 - Present
Verizon 2003 - 2012
MAPI July 1986 - July 2003
Skills
Microsoft Office, Team Leadership, Program Management, Event Management, Time Management, People Skills, Visio, Compliance, Business Management, Business Ethics, Legal Research, Performance Management, People Management, PeopleSoft, Training & Development, Budgets, Administration, Leadership, Policy, Outlook, Vendor Management, SharePoint, Paralegals, Virginia Notary, Coaching & Mentoring, Management
Education
Strayer University 2014 — 2015
Master of Science (M.S.), Human Resources Management/Personnel Administration, General, To B Completed December 2015
Strayer University (VA) 2010 — 2013
Master of Business Administration (MBA), Program/Project Management, 3.3
Strayer University-Virginia 2004 — 2012
BSBA, Legal and HR
George Mason Universit 2004 — 2005
Paralegal Certificate, Legal, A
Cherokee Nation Businesses September 2008 - Present
Dish Network June 2004 - May 2008
Verizon November 1997 - November 2003
United States Air Force March 1984 - November 1997
Skills
Aerospace, Program Management, Visio, Lean Manufacturing, Project Management, Supply Chain Management, Microsoft Excel, Operations Management, PowerPoint, Organizational..., Strategic Planning, Microsoft Word, Team Building, Human Resources, Customer Service, Microsoft Office, Leadership, Outlook
Education
Strayer University (VA)
BS, Management Information Systems, General
SunTrust Bank April 2014 - Present
Wells Fargo April 2012 - October 2013
Wells Fargo December 2010 - April 2012
Wells Fargo April 2010 - November 2010
Verizon 2008 - 2009
Panasonic USA 2006 - 2007
Skills
Retail Banking, Credit, Loans, Loan Origination, Banking, Credit Analysis, Mortgage Lending, Commercial Banking, Investments, Commercial Lending, Customer Satisfaction, Leadership, Sales, Portfolio Management, Finance, Consumer Lending, Financial Services, CRM, Customer Service
Education
Old Dominion University - College of Business and Public Administration
Bachelor of Science (BS), Business Administration and Management
Tidewater Community College
Associate of Science (AS), Business Administration and Management, General
Lakeland High School
Verizon January 2007 - Present
Harris Connect October 2006 - November 2006
Issues and Answers Inc December 2004 - July 2006
Gryphon Technologies June 2004 - December 2004
Skills
Security, Troubleshooting, Process Improvement, Program Management, Call Centers, DoD, Requirements Analysis, Training
Education
Old Dominion University - College of Business and Public Administration 1999 — 2003
Bachelor of Science in Business Administration, Information Technology
Safeway May 2014 - Present
TheraCom October 2013 - February 2014
MV Transportation August 2011 - March 2012
CoVance: HealthWell Foundation October 2008 - July 2011
Library of Congress American Law Division September 2006 - February 2008
R.L.G. Architects, LLC June 2005 - September 2006
Residence Inn- Vermont Avenue June 2003 - May 2005
Verizon January 2001 - May 2003
Skills
Customer Service, Data Entry, Close Attention to..., Online Research, Time Management, Access, Outlook, Teamwork, Microsoft Office, Accounts Receivable, Front Office, Troubleshooting
Education
Strayer University-Maryland 2012 — 2017
Bachelor's Degree, Cyber Security Management
Potomac Job Corp 2000 — 2001
Data Entry Certification, Office Administration
Verizon March 2009 - Present
Circuit City Stores, Inc. September 2007 - January 2009
Circui City Stores, Inc. June 2002 - September 2007
Skills
Exemplary planning and..., High degree of detail..., Innovative...
Education
Strayer University (VA) 2001 — 2004
Bachelor, Business Administration
Verizon May 2004 - Present
Verizon January 2001 - May 2004
Skills
Project Management, Telecommunications, Troubleshooting, Testing, Visio, Vendor Management, Management, Microsoft Office, Software Documentation, Networking
Education
Strayer University (VA) 2001 — 2012
ASSOCIATE BUSINESS ADMIN, MANAGEMENT/HUMAN RESOURCES
Virginia Premier Health Plan, Inc. August 2013 - Present
Verizon July 2009 - October 2012
Verizon Communication November 1999 - July 2009
DMR Consulting Group, Inc. Fairview Park, VA December 1998 - November 1999
Computer Sciences Corporation Washington, DC December 1997 - December 1998
GDE Systems, Inc. Reston, VA January 1996 - December 1997
Skills
Troubleshooting, Testing, Software Documentation, Technical Support, Web Applications, System Testing, Software Installation, Regression Testing, SharePoint, TCP/IP, Root Cause Analysis, Unix, SQL, Analysis, Databases, Telecommunications
Education
Strayer University (VA) 2010 — 2012
Master of Business Administration (M.B.A.), Project Management
Strayer University (VA) 1997 — 1999
Master of Science (M.S.), Computer Information Systems
Verizon June 2007 - Present
HSBC February 2006 - June 2007
HSBC Card Services March 2000 - February 2006
Skills
Analysis, Customer Service, Sales
Education
Strayer University (VA) 2010 — 2012
Bachelor of Business Administration (B.B.A.), Financial Planning and Services
CAP Real Estate March 2012 - Present
Infotech Enterprises EMEA November 2007 - Present
Verizon May 1977 - October 2007
Skills
Marketing Communications, Lease Negotiations, Purchase Contracts, Pro Engineer, Operations Management
Education
Tigrent Education 2012 — 2012
Old Dominion University - College of Business and Public Administration
Master of Business Administration (MBA), Business Administration and Management, General
Verizon December 2010 - Present
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Process Improvement, Telecommunications, Training
Education
Strayer University 2008 — 2010
Associate's degree, Accounting
Verizon June 1993 - Present
Skills
Telecommunications, Process Improvement, Business Analysis, Visio, Customer Service, Call Centers, Microsoft Office, Access, Troubleshooting, Analysis, Leadership, Quality Assurance, Salesforce.com, Security, System Administration, Networking, Requirements Analysis, Team Building, Training, CRM
Education
Old Dominion University - College of Business and Public Administration
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
lynnhaven junior
Verizon September 2000 - Present
Education
Strayer University (VA) 2008 — 2010
Master of Education (M.Ed.), Educational Leadership and Administration, General
University of Richmond 1996 — 1999
Bachelor of Arts (B.A.), Speech Communications
Verizon June 2006 - Present
Capital One March 1997 - August 2005
Education
George Mason University
Information Technology
Strayer University (VA)
Bachelor of Business Administration (BBA), Business Management, Human Resources Management and Services
CSC September 2010 - Present
CSC May 2007 - September 2010
Verizon November 1999 - April 2007
Skills
Accounting, General Ledger, Financial Accounting, Account Reconciliation, Variance Analysis, SAP, Microsoft Excel, Management, Invoicing, Process Improvement
Education
Strayer University 2008 — 2010
Master of Business Administration (M.B.A.), Accounting, 4.0
Strayer University 2004 — 2007
Bachelor's Degree, Accounting
Verizon March 2007 - Present
Sprint Nextel September 2004 - December 2006
Education
Strayer University 2002 — 2010
Bachelor's Degree, Information Systems, Graduated with Summa cum Laude Honor
Sleepy's, The Mattress Professionals June 2015 - Present
Verizon June 1996 - June 2014
Education
Strayer University 2008 — 2011
Master of Business Administration (MBA), Marketing/Marketing Management, General, 3.9