Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
Verizon 2007 - 2012
Verizon 2005 - 2007
Verizon 2003 - 2005
Verizon 2000 - 2003
Verizon 1996 - 2000
Skills
Customer Service, Client Management, Project Management, Telecommunications, Customer Retention, Organization, Interpersonal Skill, Sales Support, Customer Communication, Revenue Growth..., Account Management, Customer Liason, Microsoft Office, Project Delivery, Service Implementation, Sales Operations, CRM, VoIP, Vendor Management, MPLS, Troubleshooting, Program Management, Cross-functional Team..., Salesforce.com, Data Center, Leadership, Frame Relay, Customer Satisfaction, Unified Communications, Solution Selling, WAN, Management, Managed Services, Process Improvement, Call Centers, Co-location, T1, Sales, SDLC, Wireless, Service Delivery, Product Management, Ethernet, Telephony, IP
Education
University of Phoenix 2006 — 2008
Associate's degree, Business Administration and Management, General
UBC - An Express Scripts Company April 2010 - Present
NCO Financial Systems January 2009 - 2009
Verizon June 2007 - 2009
Aquila 2002 - 2007
Skills
Sales, Sales Management, Marketing, Personal Development, Quality Improvement, Process Improvement, Management, Team Leadership, Recruiting, Leadership, Project Planning, Customer Satisfaction, Time Management, Healthcare, Market Research, Teaching, Performance Management, Business Development, Organizational..., Training, Change Management, Employee Training, Strategy, Clinical Monitoring, Continuous Improvement, Call Center Development, Change Control, Quality Assurance, Call Centers, Program Management, Quality Management, Customer Retention, Conflict Resolution, HIPAA, Data Analysis
Education
Walden University 2014 — 2016
Master of Science (MS), Health/Health Care Administration/Management
Walden University 2011 — 2014
Master of Science (M.S.), Mental Health Counseling/Counselor
University of Phoenix
Bachelor of Science (BS), Psychology
Verizon Wireless November 2013 - Present
Verizon January 2011 - October 2013
Verizon July 2008 - December 2010
Verizon April 2007 - June 2008
Skills
Retail Sales, Telecommunications, Solution Selling, Direct Sales, Wireless, Account Management, Sales Operations, Managed Services, Sales Process, Call Centers, Sales, Salesforce.com, Sales Management, Retail, Customer Service, Coaching, Customer Retention, Management, Mobile Devices
Education
University of Phoenix 2014 — 2016
Price Waterhouse Coopers September 2004 - Present
Verizon September 1976 - October 2005
Verizon May 1994 - October 2003
Skills
Accounting, Microsoft Excel, Analysis, Business Process..., Business Analysis, Process Improvement, IT Audit, Risk Management, Access, SAP, Governance, Microsoft Office, Budgets
Education
University of Phoenix 2000 — 2004
Bachelor of Science, Business Management
Camden Catholic High School 1970 — 1974
General
Frontier Communications June 1988 - Present
Verizon January 2000 - May 2006
Verizon May 1988 - December 1999
Skills
Ethernet, VoIP, Fiber Optics, MPLS, Wireless, Telecommunications, IP, Network Design, SIP, DWDM, Telephony, DSL, Optical Fiber, T1, SDH
Education
Ohio Valley University
Bachelor's degree, Business Administration and Management, General
University of Phoenix
Master's degree, Business Administration and Management, General
Ericsson June 2011 - Present
Verizon May 2004 - May 2011
AT&T April 1987 - February 2003
Skills
Telecommunications, Service Delivery, Pre-sales, GSM, BSS, Integration, Vendor Management, 3G, Project Delivery, PMP, Program Management, Outsourcing, Cross-functional Team..., Customer Service, Leadership, Management, Process Improvement, Procurement, Project Management, Project Planning, SAP, Team Leadership
Education
University of Phoenix 2006 — 2010
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management
ReachLocal March 2013 - Present
Clearwire December 2011 - February 2013
Clearwire July 2011 - December 2011
Clearwire January 2011 - July 2011
Mobility Stores June 2008 - December 2010
AT&T 2006 - 2008
Verizon 2002 - 2006
Skills
Microsoft Office 2010, Oracle, Customer Service, Market Planning, Business Strategy, New Business Development, Interviewing, Time Management, Product Life Cycle..., Budget Management, Public Speaking, Merchandising, Strategic Planning, Telecommunications..., Market Launch, Employee Management, Mentoring, Excel, PowerPoint, Word, Forecasting, Revenue Management, Building Relationships, Retail Management, Agents, National Account..., Training & Development, Distribution, Sales Operations, Sales Management, Business Planning, Inventory Management, Account Management, Sales Process, Store Management, Direct Sales, Merchandise Planning, Interviews, Product Lifecycle..., Sales, Management, Solution Selling, Selling, Employee Training, Leadership, Budgets, Revenue Analysis, Wireless, Salesforce.com, Microsoft Excel
Education
University of Phoenix 2003 — 2005
Business Administration
Kaufman Hall December 2014 - Present
Kaufman Hall May 2012 - December 2014
Combined Insurance May 2011 - May 2012
Verizon February 2008 - October 2008
Intellilink Marketing March 2006 - December 2006
Skills
Healthcare, Insurance, Customer Service, Mentoring, Finance, Process Improvement, Recruiting, Interviews, Leadership, Sales, Strategic Planning, Cold Calling, Sales Management, Change Management, Analysis, Team Building, Program Management, New Business Development, Business Analysis, Employee Benefits, Human Resources, Budgets, Training, Account Management, Management
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.87
University of Phoenix 2008 — 2012
Bachelors of Business, Project Management
Elmwood Park High School 2001 — 2005
High School Diploma, General Education
Cigna June 2005 - Present
Verizon January 2001 - May 2005
Pets.com October 1998 - August 2000
Skills
Project Management, Software Development..., Software Project..., Process Improvement, Management, Analysis, Leadership, Software Development, PMP, Project Portfolio..., SDLC, PMO, Visio, Requirements Gathering, MS Project
Education
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), Project Management
California Institute of Technology
Bachelor of Science (BS), Mathematics and Computer Science
Better Homes and Garden Real Estate Generations Eastern Shore August 2013 - Present
Family Promise of Baldwin County February 2014 - Present
Family Promise February 2012 - August 2013
Verizon July 1997 - January 2004
Skills
Sales, Selling, Marketing Strategy, Networking, Rentals, Team Building, Customer Satisfaction, Management, Relocation, Buyers, Sellers, First Time Home Buyers, Buyers Representation, Social Media Marketing, Listing Agent, Vacant Land Sales, Buyer Representation, Real Estate, Single Family Homes, Foreclosures, Investment Properties
Education
University of Phoenix 2004 — 2005
Associate of Arts and Sciences (AAS)
University of Phoenix 2004 — 2005
Information Technology
FairPoint Communications September 2015 - Present
FairPoint Communications July 2015 - September 2015
Verizon 2013 - 2015
Verizon 2001 - 2012
Verizon 1995 - 2001
Verizon 1985 - 1995
Skills
Change Management, Vendor Management, Outlook, Customer Satisfaction, Call Center, CRM, Performance Management, Call Centers, Telecommunications, Team Leadership, Operations Management, Account Management, Process Improvement, Cross-functional Team..., Team Building, Management, Customer Service, Sales Management, Quality Assurance, Telephony, Project Planning, DSL, Troubleshooting, Employee Relations, Product Management, Project Management
Education
University of Phoenix 2011 — 2014
Master of Business Administration (M.B.A.)
University of Phoenix 2003 — 2007
Bachelor of Science (B.S.), Management
University of Southern Maine 2003 — 2004
Certificate, Human Resources Management
Andover College 1996 — 1998
Associate of Applied Science (A.A.S.), Business Administration
Verizon March 2013 - Present
The McGraw Hill Companies November 2008 - March 2013
The McGraw Hill Companies June 2008 - November 2008
The McGraw Hill January 2005 - April 2008
The McGraw Hill Companies 2004 - 2005
Skills
Speaks fluent Italian, Auditing, Internal Controls, Accounts Payable, Financial Analysis, PowerPoint, Excel, Word, Budgeting, Accounting, Financial Reporting, Access, Customer Relations, Compliance, Process Improvement, Data Analysis, Microsoft Excel, Microsoft Word
Education
University of Phoenix 2006 — 2008
Masters in Business Adminstration
University of Phoenix 2003 — 2006
Bachelor's in EBusiness, E-Commerce/Electronic Commerce
Lawrence High School 1990 — 1993
Shannon Sullivan Realty March 2014 - Present
Verizon June 1999 - Present
Skills
Customer Service, Sales, Marketing, Negotiation, Strategic Planning, Real Estate, Management, Microsoft Office, Marketing Strategy, New Business Development
Education
Tewksbury High School 1995 — 1999
University of Phoenix
Business, Management, Marketing, and Related Support Services
Visi World October 2014 - Present
Verizon November 2013 - Present
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Customer Service, Teamwork, Social Media, Public Speaking, English, Java, Time Management, Team Leadership, Leadership, JavaScript, Editing, Facebook, Social Networking, Marketing, Outlook, Management, Team Building, Customer Satisfaction, Training, Teaching, Marketing Strategy, Strategic Planning, Administration, Lead Generation, Process Improvement
Education
University of Phoenix-Raleigh Campus 2009 — 2013
USAA June 2012 - Present
Windows 7 Upgrade Contract 2011 - 2011
Apollo Group June 2006 - October 2009
University of Phoenix June 2006 - October 2009
Verizon July 2005 - June 2006
Pomeroy/Verizon July 2005 - June 2006
JPMorgan Chase September 2002 - April 2005
Morgan Chase September 2002 - April 2005
AT&T Global Network Services June 1996 - December 2001
AT&T Global Services June 1996 - October 2001
Skills
VPN, Software Documentation, Active Directory, Servers, Troubleshooting, Customer Service, Disaster Recovery, System Administration, Network Administration, Microsoft Office, Windows Server, Access, XP, Cisco Technologies, Networking, Switches, Routers, Hardware, Operating Systems, Wireless Networking, Laptops, Security, Printers, Windows, IP, Cisco Routers, Information Technology, Lotus Notes, Training, Management, Information Security, Avaya, SharePoint, Microsoft Excel, Windows 7, Visio, Technical Support, IT Management, IT Operations, VMware, Cisco IOS, Computer Security, Network Security, Vendor Management, Databases, Data Center, Help Desk Support, CRM, Windows XP
Education
University of Phoenix 2008 — 2009
MBA, Technology management
University of Phoenix 2003 — 2005
BS, Information Technology
University of Phoenix 2003 — 2005
B.S, Information Technology
Central High School 1989 — 1992
LaSalle Computer Learning Center
HCC Casuality Insurance Services, Inc March 2015 - Present
Clear Advantage Direct Mail April 2012 - April 2014
Clear Advantage Direct Mail 2012 - 2014
Verizon January 2011 - April 2012
SureWest August 2009 - January 2011
RE/MAX Gold February 2002 - September 2010
Parts Associates, Inc October 2007 - August 2009
U.S. Air Force May 1987 - July 2001
Skills
Communication Skills, Phone Etiquette, Microsoft Word, Salesforce.com, Sales Operations, Account Management, Direct Sales, Sales Management, Business Networking, Strategic Planning, Event Management, B2B, Sales, Management, Customer Service, Public Speaking, Team Building
Education
University of Phoenix 1998 — 2000
BS, Business Management
e-INS 2013 - Present
CCSI for Frontier Communications December 2010 - May 2012
Crossfire Staffing for Verizon May 2006 - December 2010
TransWorld Network October 2002 - November 2003
Verizon April 2000 - August 2002
Skills
Critical Thinking, Project Management, Department Budgeting, Customer Service, Strategic Planning, Business Analysis, Business Process..., Business Process, Organization, Customer Oriented, Customer Experience, Customer Support, Dispute Resolution, Distributed Team..., Distributed Systems, Hardware, Software Project..., Software, MS Project, Microsoft Office, Team Leadership, Leadership, Management
Education
University of Phoenix 2010 — 2014
Bachelor's Degree, Management, 3.78 (A)
University of Phoenix 2002 — 2014
Bachelors of Science - Business, Business Administration and Management, General
Verizon November 2011 - Present
Verizon October 2009 - November 2011
Verizon May 2007 - October 2009
Verizon May 1996 - May 2007
Skills
Program Management, Optical Fiber, Network Engineering, Product Management, Product Development, Fiber Optic Networks, Project Management, Project Coordination, fiber network..., FTTP, Standards Development, Cross-functional Team..., Team Leadership, VoIP, Vendor Management, Wireless, Ethernet, Data Center, Business Process..., Integration, Managed Services, Process Improvement, Requirements Analysis, Fiber Optics, Telecommunications, Management
Education
University of Phoenix 2012 — 2015
Master of Business Administration (MBA), MBA
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Burdett College 1986 — 1988
Associate of Arts (A.A.), Marketing/Marketing Management, General
Tyngsboro Jr/Sr High School 1982 — 1986
FCI Management Consultants (FCI) March 2009 - Present
Verizon December 1978 - November 2003
Education
University of Phoenix-Southern California Campus 2000 — 2003
Bachelor of Science (BS), Business Administration and Management, General
TZ Insurance Solutions August 2014 - Present
BAHIA REALTY GROUP May 2014 - Present
Mary Kay Cosmetics 2011 - Present
Netwolves January 2013 - August 2014
Merchant Select Services September 2011 - December 2012
Barbizon Modeling and Acting August 2010 - September 2011
Verizon November 1996 - August 2010
Skills
Direct Sales, Cold Calling, B2B, Sales Management, New Business Development, Unified Communications, Solution Selling, Sales, Management, Sales Operations, IP, Telecommunications, VoIP, GSM, Wireless, FiOS, Managed Services, Co-location, Strategic Partnerships, Channel Partners, Salesforce.com, Selling, Cloud Computing, SIP Trunking, Sales Process, T1, Account Management, Customer Retention, Broadband, Hosted Services, Data Center, Networking, SIP, WAN, CRM, Metro Ethernet, Business Development, VPN, Channel Sales, Call Centers, Team Building, Contract Negotiation, MPLS, Marketing, Leadership, Customer Service, Telephony, Negotiation, Marketing Strategy, Professional Services
Education
Hillsborough Community College
University of Phoenix
Allegro Development Corporation August 2011 - Present
Sprint July 2006 - August 2011
Verizon July 2004 - August 2006
MCI Corporation June 2003 - July 2004
Skills
Software Implementation, Microsoft SQL Server, Enterprise Software, SQL, Requirements Analysis, Databases, SDLC, Quality Assurance, Telecommunications, Troubleshooting, Management, Business Analysis, Integration, Training, Product Management, Business Process, Process Improvement, Oracle, Technical Support
Education
University of Phoenix 2007 — 2009
Bachelor's Degree, Business Administration and Management, General
Faith Academy 1989 — 2000
High School, High School/Secondary Diplomas and Certificates
Boys and Girls Clubs of America June 2013 - Present
Torchmark Corporation 2012 - 2013
Verizon April 2008 - October 2010
US Navy July 1997 - June 2008
Skills
Purchasing Agents, Customer Service, Call Centers, Access, Data Entry, Financial Accounting, Teaching, Microsoft Office, SAP, Staff Development, Mentoring, Youth Development, Microsoft Word, Tutoring, Nonprofits, Research, PowerPoint, Leadership, Time Management, Outlook, Social Networking, Program Development, Teamwork, Communication
Education
University of Phoenix 2011 — 2013
Bachelor's degree, Psychology
Milton Hershey School 1994 — 1997
High School Diploma
Electronic Systems, Inc. October 2011 - Present
Verizon October 2000 - October 2011
Skills
Evaluate requirements..., Decide the budget and..., Oversees the needs of a..., Excel, PowerPoint, Microsoft Office, Telecommunications, Prioritization, Decision Making Skills, Attention To Detail, Escalation Management, Telephone Skills, Eye For Detail, Record Keeping, Budget Tracking, Great Plains Software, Time Management, Budgets, Managed Services, Project Planning, Microsoft Excel, Account Management, Solution Selling, Professional Services, Salesforce.com, Cold Calling, Direct Sales, Networking, VoIP, Unified Communications, Team Leadership, Customer Service
Education
Great Bridge High School
University of Phoenix
Verizon December 2014 - Present
Capital One November 2011 - August 2014
Capital One with ICONMA May 2011 - November 2011
Capital One with Bay Harbor Staffing January 2010 - November 2011
IBM Global Services July 2008 - October 2008
INTUIT, INCORPORATED November 2007 - February 2008
NATIONAL MS SOCIETY August 2005 - August 2007
TOTAL FACILITY SOLUTIONS, INCORPORATED October 2004 - August 2005
Skills
MS Project, MS Office Suite, Project Coordination, Access, Excel, Word, Adobe Acrobat, Web Content Management, joomla, Web Project Management, Agile Project Management, IT project management, Desktop Publishing, Adobe Creative Suite, CSS, HTML, MS PowerPoint, Joomla, JavaScript, Website Development, Agile & Waterfall..., Visio, Project Management, Microsoft Excel, Recruiting, Vendor Management, Agile Methodologies, SDLC, Troubleshooting, PMO, Business Process..., Software Documentation, Analysis, PMP, Testing, Scrum, Project Planning, Project Delivery, Training, Management, SharePoint, Project Portfolio..., Oracle, Strategy, Business Analysis, Cross-functional Team..., Software Development, Leadership, Requirements Gathering, Resource Management
Education
University of Phoenix 2007 — 2010
Bachelor of Science, Information Technology
ECPI University 1990 — 1990
Diploma, Office Technology, 4.0
University of Phoenix January 2006 - Present
HCI Direct Inc. June 2004 - January 2006
Slomin's, Inc. December 2003 - June 2004
Verizon March 1996 - December 2003
PJ Real Estate November 1990 - January 1998
Skills
Customer Service, Process Improvement, Team Building, Program Management, Leadership, Team Leadership, Training, Coaching, Leadership Development, Management, Strategic Planning, Project Management, Change Management, Microsoft Office, Staff Development
Education
University of Phoenix 2010 — 2012
MAED/AET, Education, 3.3
University of Phoenix 2006 — 2007
Master of Business Administration (MBA), Business Administration and Management, General, 3.3
Integrated Capital, LLC November 2011 - Present
Verizon November 1997 - April 2009
Bank of America September 1995 - November 1997
Education
University of Phoenix 2009 — 2011
Associate of Arts (AA), Business Administration and Management, General
Allstate August 2015 - Present
Verizon 2005 - August 2015
Skills
Managed Services, Team Leadership, Telecommunications, Vendor Management
Education
University of Phoenix
business, business
Verizon January 2011 - Present
Verizon June 2008 - January 2011
Verizon June 2005 - June 2008
Verizon October 2001 - June 2005
DSET April 1999 - October 2001
MCI October 1994 - April 1999
Nokia (Contract) January 1994 - March 1994
Unisys Corp. (Contract) August 1993 - January 1994
Critikon Inc & Circuit Test July 1992 - August 1993
United States Army June 1985 - June 1993
Skills
Testing, Telecommunications, Integration, Software Development, Program Management, Test Automation, Requirements Gathering, Product Development, Cross-functional Team..., Business Analysis, System Administration, Product Management, Market Research, Quality Assurance, Unix, Strategy, Management, Troubleshooting, Project Management, Leadership, Strategic Planning, Cloud Computing, Cloud Applications, Virtualization, SAN, Linux, Windows Server, Application Development, Ubuntu Linux, RedHat Linux, CentOS Linux, CoreOS Linux, Docker, Apache Kafka, Apache Web Server, Cisco UCS, Apache Storm
Education
Walden University 2007 — 2014
PhD (Student)
University of Phoenix 2002 — 2004
MBA
Tampa Technical Institute 1992 — 1994
BSEET
Southern Technical College 1990 — 1992
A.A.S.
Humane Society of Greene County Board of Directors January 2014 - Present
Happy Cloud Pictures 2002 - Present
Self-employed 1997 - Present
Happy Cloud Pictures 1997 - Present
Verizon 1997 - 2008
Skills
Film, Feature Films, Acting, Comedy, Short Films, Independent Film, Drama, Producing, Call Sheets, Assistant Directing, Directing, Storytelling, Film Production, Creative Writing, Post Production, Voice Over, Video, Television, Entertainment, Camera, Video Production, Media Production, Video Editing, Theatre, Videography, Production Managment, Documentaries, Scripting, Broadcast, Radio, Web Video, New Media, Screenwriting, Audio Editing, Sound, Voice Acting, Creative Direction, Casting, Film Editing, Digital Media
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Business management/Accounting
Verizon August 2010 - December 2010
Education
University of Phoenix 2010 — 2011
Master, Psychology
World Wide Technology April 2013 - Present
Nokia Siemens Networks January 2004 - December 2012
Verizon December 1990 - December 2003
Skills
Telecommunications, Wireless, Supply Chain Management, Contract Negotiation, Leadership, Logistics, SAP, Sourcing, LTE, GSM, 3G, UMTS, Demand Planning, IP, Integration, Vendor Management, Mobile Devices, Product Management, Cellular Communications, Mobile Communications
Education
University of Phoenix 1999 — 2002
Business Management
Perry Meridian High School 1982 — 1986
High School Diploma, Mathematics
Atrion 2014 - Present
Verizon 2013 - 2014
Verizon 2006 - 2013
Verizon 2005 - 2006
Verizon 2005 - 2005
Union Industries 2001 - 2004
Electronic Data Systems (EDS) 2000 - 2001
NECR 1995 - 2000
Skills
Management, Team Motivation, Strategic Planning, Strategy Execution, Leadership Development, T1, WAN, MPLS, DSL, Ethernet, LAN-WAN, Metro Ethernet, Telecommunications, Computer Network..., Provisioning, Gigabit Ethernet, Co-location, Network Design, VoIP, Network Engineering, MCSE, A+ Certified, Project Management, Servers, Technical Support, Disaster Recovery, Microsoft Office, Team Building
Education
University of Phoenix 2012 — 2015
Master's Degree, Information Technology, 3.84
University of Phoenix 2005 — 2012
Bachelor of Science (BS), Information Systems Security, 3.67
Center for Workplace Diversity Research November 2014 - Present
Peruvian Moda: Chiquito's Peruvian Hot Sauce July 2014 - Present
Charlotte Technology Learning Center April 2014 - Present
Nuovo High Performance Business Solutions LLC September 2011 - Present
Charlotte Chamber of Commerce April 2014 - November 2014
Charlotte Chamber of Commerce April 2014 - November 2014
Verizon December 2003 - October 2013
Walgreens 2000 - 2003
Ticket Master July 2000 - July 2000
G. C. Services January 2000 - May 2000
Skills
Training, Leadership, Team Building, Cross-functional Team..., Strategic Planning, Leadership Development, Analysis, Human Resources, Time Management, Project Management, Customer Service, Operations Management, Performance Management, Call Centers, Employee Relations, Sales, Customer Satisfaction, Coaching, Strategy, Telecommunications, Program Management, Organizational..., Management Consulting, Quantitative Analytics, Qualitative Research, Employee Surveys, Structured Interviews, Applied Behavior..., Virtual Teams, Strategic Agility, Change Management, Business Analytics, Business Process..., Strategic, Investigative Research, Curriculum Development, Management, Marketing, Recruiting, Public Speaking, Team Leadership, Consulting, Process Improvement, Employee Engagement, Microsoft Office, Employee Training, Vendor Management, Organizational..., Marketing Strategy, Microsoft Excel
Education
University of Phoenix 2011 — 2015
PhD, Industrial & Organizational (I/O) Psychology
University of Phoenix 2009 — 2011
Master of Science, Industrial & Organizational (I/O) Psychology
Virginia Wesleyan College 1999 — 2009
Bachelor's Degree, Liberal Arts, Business Management
Supreme Court of Virginia February 2006 - Present
Verizon July 2002 - November 2004
Verizon May 1999 - July 2002
Verizon October 1994 - May 1999
Skills
Criminal Justice, Legal Research, Courts, Criminal Law, Legal Writing, Hearings, Legal Issues, Appeals, Trials, Administrative Law, Family Law, Mediation, Constitutional Law, Civil Litigation, Westlaw, Law Enforcement
Education
University of Phoenix 2009 — 2011
Masters of Science, Administration of Justice and Security
Brooklyn College 1994 — 2001
Bachelor of Arts, Sociology
Verizon August 2010 - Present
Skills
Supply Chain Management, Negotiation, PowerPoint, Sourcing, Java, Manufacturing, Cross-functional Team..., Customer Service, Direct Sales, Research, Event Planning, International Trade, Microsoft Office, Event Management, Change Management, Public Speaking, Microsoft Excel, Vendor Management
Education
University of Phoenix 2005 — 2007
Business Administration, Management and Operations
West Valley College 1995 — 1998
Business/Managerial Economics
Mettler-Toledo International, Inc October 2012 - Present
Avaya September 2004 - June 2012
Iglesia Metodista Libre Hispana de Tampa January 2002 - December 2009
Verizon June 2000 - November 2003
Skills
Sales Operations, Project Management, Sales, Sales Management, Customer Service, Telecommunications, Team Building, New Business Development, Account Management, Budgets, Team Leadership, Direct Sales, Operations Management, Call Center, Management, Business Development, Salesforce.com, Customer Satisfaction, Project Planning, Strategic Planning, Unified Communications, Wireless, SAP, Networking, Solution Selling, VoIP, Managed Services, Training, Leadership, CRM, Contract Negotiation, Avaya, Call Centers, Process Improvement, Customer Experience, Microsoft Excel, B2B, Sales Process, Negotiation, Vendor Management, Telephony, Strategy, Professional Services, Selling, Cross-functional Team..., Channel Partners, Cloud Computing, IP, Troubleshooting, Data Center
Education
University of Phoenix 2008 — 2012
BA, Business Management
Retired February 2010 - Present
JP Morgan Chase September 2002 - October 2008
JPMorgan Chase and Company 2002 - 2008
JP Morgan Chase 2002 - 2008
Qwest Communications March 1996 - August 2000
LCI 1996 - 2000
Verizon June 1978 - March 1996
United States Navy May 1981 - April 1985
Education
University of Phoenix 2006 — 2010
Business Management
Verizon September 2014 - Present
Frontier Communications May 2010 - September 2014
Verizon Enterprise Solutions March 2004 - February 2009
Verizon Enterprise Solutions August 1997 - March 2004
Skills
Microsoft Office, Customer Service, English, Research, Teaching, Public Speaking, Telecommunications, Training
Education
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Phoenix 2002 — 2006
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
FCA - North America July 2015 - Present
Central Transport June 2015 - July 2015
Velocitel March 2013 - February 2015
Frontier Communications May 2010 - December 2012
Verizon July 2000 - May 2010
Skills
Telecommunications, Management, Project Planning, Customer Service, Project Management, Vendor Management, Team Leadership, Program Management, Cross-functional Team..., Customer Satisfaction, Process Improvement, Call Center, Operations Management, Troubleshooting, Team Building, Supply Chain Management, Fleet Management, Inventory Management, Supervisory Skills, Warehousing
Education
Villanova University 2009 — 2010
Master Certificate in Applied Project Management, Project Management
University of Phoenix 2006 — 2009
Master of Business Administration (MBA), Business Administration, Management and Operations
Storm Shotz (formerly EOS EYE of the Storm Photography) August 2010 - Present
BombParties.com July 2010 - Present
BombPromotions July 2010 - Present
PCProTech September 2009 - Present
StormShotz Photography March 2009 - Present
The Perfect Storm 2008 - Present
The Goddess Factor May 1995 - Present
Verizon June 1997 - October 2009
Skills
Photography, CSS, HTML, WYSIWYG layout tools, Web Design, Graphic Design, Flash, SQL, Wordpress, Linux, Plugins, Joomla, Logo Design, Website Development, Product Development, Business Development, Staff Development, Office Administration, Microsoft Office, Digital Marketing, Digital Photography, Digital Media, Digital Illustration, Photojournalism, Portrait Photography, Commercial Photography, Event Photography, Photo Editor, Marketing Strategy, Market Research, Social Media Marketing, Social Networking, Network Administration, Network Security, Networking, CompTIA A+ Certification, Cocoa, Mac OS X, Customer Satisfaction, Customer Insight, Customer Retention, Customer Acquisition, Social Skills, Negotiation, Conflict Resolution, Conflict Prevention, Troubleshooting, Collaborative Problem..., Legal Research, Contract Negotiation
Education
University of Phoenix 2014 — 2016
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Marketing
University of Phoenix 2009 — 2012
MSIT, Information Technology
Deli King of Clark Corporation November 2009 - Present
Deko Lounge November 2007 - November 2009
Colosseum Nightclub March 2001 - October 2007
Verizon March 1998 - April 2006
CoreStates Bank February 1996 - March 1998
Skills
Inventory Management, Customer Service, Restaurants, Management, Marketing
Education
University of Phoenix 2012 — 2014
Bachelor of Science (B.S.), Psychology
University of Phoenix 2009 — 2012
Associates In Arts, Human Services Management
University of Phoenix 2009 — 2011
AAHSM, Human Services
Rahway Senior High School 1991 — 1995
Verizon March 2012 - Present
Federal Reserve Bank of Cleveland November 2003 - March 2012
Federal Reserve Bank of Cleveland November 1996 - November 2003
Federal Reserve Bank of Cleveland September 1995 - October 1996
Skills
Employee Engagement, PeopleSoft, Customer Service, Process Improvement, Team Building
Education
University of Phoenix 2005 — 2010
Bachelor of Science, Business Management
EFI Corp May 2013 - Present
ADEX August 2010 - May 2013
Verizon Communications January 2000 - January 2009
Verizon Communications January 1995 - January 2000
Verizon January 1984 - May 1995
Skills
Operations Management, Team Management, Project Planning, Process Improvement, Project Management, Employee Relations, Performance Improvement, Labor Relations, Plannning, Telecommunications, Vendor Management, Fiber Optics, Team Building, Team Leadership, Leadership, Wireless, Management, Business Process..., Cross-functional Team..., Networking, Network Engineering, Program Management, Call Centers
Education
University of Phoenix 2004 — 2006
MBA, business and management
University of Redlands 1994 — 1997
BS, Business and Management
Valley Marine January 2006 - Present
Wells Fargo January 2013 - July 2014
Verizon July 2012 - December 2012
Robert half - office team May 2012 - June 2012
Wells Fargo October 2010 - April 2012
Pure Fitness September 2009 - July 2010
American Express January 2008 - August 2009
March Networks August 2004 - February 2007
Medicis April 2004 - August 2004
Wells Fargo April 2000 - November 2003
Skills
Excel, Word, PowerPoint, Documentation, Administration, Accounting, Team Building, Budgeting, Business Analysis, Customer Service, Coaching, Change Management, Editing, Event Planning, Health, Knowledge Management, Mentoring, Program Management, Microsoft Office, Outlook, Organizing, Purchasing, Quality Management, Teamwork, Yoga, Coordination, Accounts Payable, Payroll, Customer Relations, Problem Solving, Visio, Supervisory Skills, Public Speaking, Customer Satisfaction, Hiring, Employee Relations, Project Planning, Critical Thinking, Project Coordination, Administrative Support, Recruiting, Software Documentation, Budgets, Microsoft Excel, Business Process, Risk Management, Strategy, Marketing, Policy
Education
University of Phoenix 1994 — 1996
Bachelor of Arts, Management
AT&T May 2015 - Present
Verizon Terremark April 2012 - April 2015
Knowledge Transfer Group August 2009 - May 2012
Verizon October 2005 - November 2008
Verizon February 2004 - October 2005
Verizon November 1998 - February 2004
GTE May 1997 - November 1998
GTE August 1995 - February 1997
Skills
Business Analysis, Workforce Management, Training, Call Center, PMP, Vendor Management, Cross-functional Team..., Process Improvement, Project Management, Telecommunications, Project Planning, PMO, Call Centers, Program Management, Software Documentation, Data Center, Strategy, Unix, Management, Requirements Analysis, Troubleshooting, Human Resources, Fun, Cloud Computing, Humor, Leadership, VoIP, Integration, Team Leadership, Resource Management
Education
University of Phoenix 2002 — 2006
B.S, Business Administration
Epicor Software Corp June 2010 - Present
HiTech Solutions LLC August 2008 - May 2010
IBM February 1999 - July 2008
Sprint February 1996 - October 1998
Verizon October 1988 - February 1996
Skills
Software Development, Business Intelligence, Agile Methodologies, Enterprise Software, IT Strategy, Leadership, Vendor Management, SharePoint, CRM, SDLC, Cloud Computing, ITIL, Wireless, Oracle, IT Management, Management, Business Strategy, Project Management, .NET, Performance Tuning, System Administration, ERP, Infrastructure, Integration, Human Resources, Web Services, Troubleshooting, Project Planning, Solaris, Product Management, Software Project..., Microsoft SQL Server, Data Modeling, Security, IT Service Management, Data Migration, System Architecture, Database Administration, Data Warehousing, Business Process..., Business Analysis, Databases, Strategy, Information Technology, Strategic Planning, Service Delivery, Team Leadership, Business Planning, SaaS, E-commerce
Education
University of Phoenix 1994 — 1997
MBA, Technology Management
University of Pittsburgh 1980 — 1986
BS, Computer Science/Math
Verizon 2015 - Present
Verizon Enterprise Solutions August 2014 - January 2015
Verizon 2013 - 2014
Verizon October 2012 - December 2013
Verizon 2012 - 2012
Verizon 2000 - 2012
Skills
Training, Training Delivery, Key Account Acquisition..., Account Management, Presentations, Post-sale Support, Product Launch, Special Projects, Change Management, Team Leadership, Team Motivation, Telecommunications, Supply Chain Management, Strategic Communications, Customer Service..., Business Process..., Management, Multi-task & Handle..., Human Resources, Project Management, Sales, Leadership, Microsoft Office, Strategic Planning, Strategy, Call Centers, Analysis, Networking
Education
University of Phoenix 2010 — 2019
Bachelor’s Degree, Business Administration - In Progress
Tidewater Community College 2014 — 2015
Microsoft Office
Norfolk State University 1998 — 1999
Associate’s Degree, Associate's Degree, Business Administration
KIND October 2015 - Present
Dogswell March 2013 - June 2015
Dogswell June 2011 - March 2013
Dogswell September 2008 - June 2011
Verizon February 2004 - January 2008
Helzberg Diamonds December 2001 - February 2004
Skills
Merchandising, Retail, Trade Shows, Sales Management, Inventory Management, Competitive Analysis, Marketing, CRM, Selling, Pricing, Sales, Management, Sales Operations, Product Development, Strategy, Leadership
Education
University of Phoenix 2004 — 2007
Bachelor in Business Admin
Skagit Valley Community College 1999 — 2002
Assoicates of Arts Degree, Business
Marysville Pilchuck High School 1996 — 1999
High School Diploma, Business
Verizon April 2005 - Present
Skills
Sales Process, Customer Retention, Sales Operations, Leadership, Direct Sales, Team Building, Microsoft Word, Training, Customer Satisfaction, Microsoft Office, Sales Management, Project Management, Management, Solution Selling, Team Leadership
Education
University of Phoenix
Finance and Financial Management Services
Lumos Networks July 2015 - Present
Alstom Power April 2015 - July 2015
Verizon August 2013 - March 2015
Capital One October 2011 - August 2013
MOTLEY’S AUCTION and REALTY GROUP February 2010 - September 2011
Independent January 2006 - January 2010
Valeo September 1998 - August 2005
ITT September 1989 - August 1998
Skills
Project Management, MS Project, Program Management, Cross-functional Team..., Agile Methodologies, Management, Project Planning, Vendor Management, Change Management, Integration, Process Improvement, Requirements Analysis, PMO, SDLC, SharePoint, Software Documentation, Six Sigma, Microsoft Project
Education
Project Management Institute (PMI)
Project Management Professional (PMP) - In Progress
University of Phoenix 2004 — 2008
BSBM, Business Management
Creative Systems and Consulting December 2014 - Present
Verizon May 2013 - December 2014
DaVita June 2011 - May 2013
ADP February 2007 - June 2011
Realogy/Cendant 2006 - 2007
Manpower Inc. 2004 - 2006
Cegedim /Dendrite International 2000 - 2003
Pfizer Pharmaceuticals -Warner Lambert 1997 - 2000
Skills
Salesforce.com, Process Improvement, Access, SaaS, Business Analysis, Vendor Management, PeopleSoft, Visio, Microsoft Excel, Forecasting, Account Management, CRM, Leadership, Cross-functional Team..., Training, Sales, Management, Analysis, Performance Management, Business Development, Strategic Planning, Integration, Data Analysis, Business Intelligence, Human Resources, Databases, Recruiting, Market Research, Business Process..., Outlook, Oracle, Employee Benefits, Call Centers, Change Management, Crystal Reports, Business Process, Testing, System Administration, Security, Salesforce.com...
Education
University of Phoenix 2009 — 2011
Associates Degree
Dover Business College 2000 — 2002
Associates Degree
Verizon October 1993 - Present
Skills
Unix, Disaster Recovery, Integration, Enterprise Architecture, SDLC, IP, Data Center, Requirements Analysis, Cloud Computing, ITIL, IT Strategy, WAN, Cisco Technologies, MPLS, Network Design, IT Service Management
Education
University of Phoenix
Master of Business Administration (MBA), Computer/Information Technology Administration and Management
University of Phoenix
Bachelor of Science (BS), Information Technology
LogicalisUS April 2013 - Present
Robert Half Technology November 2012 - April 2013
Verizon June 2008 - August 2012
AT&T June 2004 - June 2008
Skills
Managed Services, Cloud Computing, Professional Services, Consultative Selling..., Telecommunications, Unified Communications, VoIP, Consultative Selling, Network Infrastructure, Cross-functional Team..., Solution Selling, Cold Calling, Global Business..., Cisco Technologies, Direct Sales, New Business Development, Disaster Recovery, Enterprise Solution..., Sales Management, Cisco Routers, Contract Negotiation, Problem Solving, Network Security, Enterprise Mobility, C-Level Negotiations, C-level contacts, C-Level Presentations, RFP, MPLS Networking, Staffing Services, Forecasting, Cisco Call Manager, Technical Recruiting, Hunter, Enterprise Account..., Strategic Negotiations, Territory Development, Key Account Management, Interviewing Skills, Permanent Placement, Proposal Writing, Mobile Enterprise, Executive-level..., Account Relationship, Territory Startup &..., Territory Growth, New Account Growth, Salesforce Training, Sales, Data Center
Education
University of Phoenix 2002 — 2004
Masters
University of Wisconsin-La Crosse 1992 — 1997
Bachelors
Verizon March 2015 - Present
American Fence Company - Los Angeles and Orange County February 2011 - Present
AMMI August 2008 - May 2011
Richman Media Group May 2007 - August 2008
GE Money March 2006 - May 2007
Get Dressed February 2004 - March 2006
The Home Depot February 2002 - December 2003
Qwest Communications January 2000 - January 2002
Qwest January 1995 - December 2000
Skills
Sales Management, Profit & Loss Management, Team Leadership, Coaching, Consultative Sales..., Consultative Sales..., Direct Sales, Sales Channel, Retail Category..., Business Development, Business Planning, Strategic Planning, Contract Negotiation, Contract Management, Business Strategy, C-Level Sales, C-Level Communications, Sales, Competitive Analysis, New Business Development, Team Building, Management, Strategy, Income Statement, Telecommunications..., Telecommunications, Vendor Management, Sales Process, Sales Operations, Leadership, Customer Satisfaction, B2B, Process Improvement, Account Management, Solution Selling, Customer Retention, Selling, Program Management, Budgets, Salesforce.com, P&L Management, Retail, CRM, Channel Partners, Training, Sales Presentations, Market Analysis, Strategic Partnerships, Cold Calling, Human Resources
Education
University of Phoenix 1998 — 2000
Bachelor of Science (B.S.)
Washington State University
Master of Business Administration (MBA)
City of Aurora January 2015 - Present
Verizon November 2002 - July 2014
Mervyns October 2000 - November 2002
Merkle (formerly Quris) 1999 - 2000
Skills
Reconciliation, SOX, VBA, MS Office Suite, MS Excel, MS Access, Management, Access, Microsoft Office, Account Reconciliation, Microsoft Excel, Analysis, Business Analysis, Customer Service, Financial Analysis, Financial Reporting, Process Improvement, Testing, Sarbanes-Oxley Act, Invoicing, Forecasting, Accounting, Team Leadership
Education
Regis University 2009 — 2012
MBA, Finance / Accounting
University of Phoenix 2003 — 2006
BS, Business Management
DeVry University 1999 — 2001
AAS, Computer Programming
Converged Communication Systems January 2015 - Present
Verizon June 1996 - December 2014
Tiger Koo's Martial Arts September 2009 - September 2014
CVS Caremark Corporation 2007 - 2013
Tiger An's Martial Arts September 2007 - August 2009
Skills
Telephone Skills, Avaya IP Telephony, Nortel Meridian, Alcatel, VoIP, Cabling, Call Centers, Customer Service, Voice Mail, Voice & Data Convergence, Microsoft Office, Heat Call Logging, Web Content Management, Office Management, Office Administration, Sales, Sales Management, Sales & Marketing..., Military Experience, Marine Corps, Telephone Switch..., HPSM, HTML Scripting, Linux
Education
University of Phoenix 2014 — 2015
Bachelor's degree, Information Technology, A
University of Phoenix 2012 — 2013
Associate of Arts and Sciences (AAS), Networking, A
Self Employed November 2008 - Present
Verizon July 1979 - November 2008
McClure Motors, Inc. June 1976 - July 1979
Skills
Community Outreach, Nonprofits, Recording, Public Speaking, Audio Engineering, Microsoft Office, Entrepreneurship, Call Centers, Music, Program Management, Team Building, Photography, Singing
Education
University of Phoenix 2004 — 2008
Undergraduate, Information Technology
American Vocational School, Inc. 1984 — 1985
Diploma, Computer Electronics
Ozark Christian College 1974 — 1975
Undergraduate, Entry level Bible College courses
Verizon June 2003 - February 2013
Verizon June 2000 - June 2003
Verizon December 1998 - June 2000
Skills
Business Analysis, Requirements Gathering, Customer Satisfaction, Data Analysis, Management, Cross-functional Team..., Technical Writing, Business Process..., Functional Requirements, Employee Training, Communication Skills, Telecommunications, Research, Microsoft Office, Event Planning, Testing, Strategy, Documentation, Process Improvement, Analysis, Team Leadership, Troubleshooting, Access, Requirements Analysis, Visio, Training, Call Centers, Leadership, PeopleSoft, Integration
Education
University of Phoenix 2007 — 2015
Bachelor of Science (B.S.), Business Management Human Resource Management, 3.37
Leamington Gardens May 2001 - Present
Benjamin Realty May 1998 - Present
Massachusetts Department of Revenue December 2014 - Present
Verizon June 2014 - October 2014
Comcast Cable April 2008 - April 2014
Carlson Real Estate July 1996 - April 1998
Skills
Sales, Training, Leadership, Real Estate, Management, Customer Service, Telecommunications, Call Centers, Customer Satisfaction, Marketing, Budgets, Selling, Negotiation, Contract Negotiation, Team Building, Property Management, Marketing Strategy, Team Leadership, Investment Properties, Leases, Customer Retention, Teaching Professionals, Residential Homes, Small Business, Affordable Housing, Fair Housing, Apartments, Green Technology, Project Planning, Process Improvement, Advertising, Career Development, Career Counseling, Income Tax, Corporate Tax, Tax Returns, Tax Research, Sales Tax
Education
IREM Institute of Real Estate Management 2014 — 2014
Certification in Property Management
NEAHMA: New England Affordable Housing Management Association 2014 — 2014
Property Management
University of Phoenix 2009 — 2012
Masters of Business Administration, Project Management, 3.67
Wheaton College (MA) 1990 — 1994
Bachelor's Degree, English Language and Literature, General
Liberty Mutual Insurance April 2014 - Present
Northeast Atlantic Properties January 2007 - Present
Liberty Mutual April 2011 - April 2014
American Canvas Co. LLC January 2000 - June 2012
Verizon October 1998 - September 2010
Skills
Access, Visio, Management, Microsoft Excel, Time Management, Customer Service, Analysis, Payroll, Call Centers, Leadership, Process Improvement, Training, PowerPoint, Team Leadership, Outlook
Education
University of Phoenix 2010 — 2012
Pursuing Associates of Arts Degree, Associates of Arts Degree with Concentration in IT
Boston University Corporate Education Center 2005 — 2005
Certificate, Microsoft Office
Timberlane Regional High School 1992 — 1997
Diploma
Verizon October 2006 - Present
Castle Heraldry Shoppe November 2005 - Present
KB Dj Entertainment November 1995 - Present
AT&T September 2000 - October 2006
Skills
American Sign Language, Microsoft Office, Marketing Strategy, Call Center, Telecommunications, VoIP, Computer Network..., Ethernet, Troubleshooting, Managed Services, LAN-WAN, MPLS, Customer Satisfaction, WAN, Cabling, Unified Communications, Wireless, Customer Experience, Customer Retention, Routers, Vendor Management, Marketing Communications, Internal Communications, Corporate Communications, Deaf Culture, Deaf, Sign Language, Customer Service, Customer Service..., Call Center..., Operations Management, Store Operations, Store Communications, Computer Proficiency, Work Well Independently, Works well with a team, Tactfulness, Teach Others, Call Centers
Education
Villanova University 2015 — 2015
Certificate, Essentials of Lean Project Managment, B
University of Phoenix-Southern California Campus 2013 — 2014
Master of Business Administration (MBA)
University Of Phoenix 2010 — 2012
BS, Business/ Communications, 3.52
Mt San Antonio 2005 — 2010
Cert, America Sign Language
Sears Holdings Corporation November 2013 - Present
Welk Resort Group May 2013 - October 2013
Independent Contractor Investment Company August 2010 - May 2013
Verizon January 2005 - January 2010
Verizon Wireless January 2002 - January 2005
AirTouch January 1993 - January 2002
US Army January 1989 - January 1993
Skills
Strategic Planning, Business Process..., Human Resources, Public Speaking, Accounts Receivable, Accounts Payable, Quality Control, Forecasting, Process Improvement, Business Planning, Business Development, Quality Assurance, Management, Security, Project Management, Customer Service, Contract Negotiation
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA)
University of Phoenix 1999 — 2005
Bachelor of Science (BS), Business Information Systems
VERTICAL IT Consulting May 2011 - Present
WellPoint, Inc. August 2008 - May 2011
Expedia, Inc. April 2008 - August 2008
Automobile Club Southern California/AAA Texas February 2007 - April 2008
Verizon November 2004 - February 2007
TXU Energy February 2002 - October 2004
GE April 2001 - February 2002
eJiVa, Inc. May 2000 - April 2001
Verizon Business November 1998 - May 2000
Skills
Vendor Management, CTI, Call Centers, Genesys, IVR, Integration, Enterprise Software, Microsoft SQL Server, Servers, Telephony, Windows Server, Avaya, Avaya Technologies, Networking, Siebel, Routing
Education
University of Phoenix 2001 — 2006
Bachelor's degree, E-Commerce/Electronic Commerce, GPA 3.86
Verizon September 2012 - Present
Avaya November 2000 - July 2012
AT&T June 1996 - November 2000
Skills
IVR, CTI, Avaya, SIP, Telephony, VoIP, Speech Recognition, Telecommunications, IP, TCP/IP, Solaris, Unix, LAN-WAN, Troubleshooting, Operating Systems, Perl, WAN, Switches, Ethernet, System Administration, Technical Support, Shell Scripting, Hardware, Networking
Education
University of Phoenix 1998 — 2000
BS, Business Information Systems
Irvington 1984 — 1987
iCIMS August 2015 - Present
Verizon October 2007 - July 2015
Education
University of Phoenix 2011 — 2013
Associate's degree, Business Administration and Management, General
Talbots May 2007 - Present
FLOAUG 2011 - 2011
Certegy 2006 - 2007
FNIS 2006 - 2007
Verizon September 2000 - December 2005
American Express 1998 - 2000
Puissante MRC de Bellechasse 1987 - 1990
Skills
Oracle, Oracle Applications, Oracle E-Business Suite, Databases, Performance Tuning, Database Administration, Microsoft SQL Server, PL/SQL, Oracle RAC, Data Warehousing, Unix, TSO, SQL, Agile Methodologies, Disaster Recovery, Data Modeling, SDLC, Informatica, Database Design, T-SQL, SSIS, Unix Shell Scripting, Systems Analysis, Data Integration, Business Intelligence, Visio, DB2, Data Migration, ETL, Microstrategy, MicroStrategy
Education
University of Phoenix 2005 — 2007
MBA
Verizon Communications February 1997 - Present
Verizon January 1991 - February 1997
Verizon June 1988 - December 1990
Skills
TCP/IP, Switches, Data Center, Unix, Solaris, Network Administration, Operating Systems, IP, Frame Relay, System Administration, SNMP, Windows, HP-UX, T1, Veritas Cluster Server, Cisco Technologies, Network Engineering, WAN, Routers, Ethernet, VPN, System Deployment, Software Installation, Telecommunications, Network Design, Security, Troubleshooting, Networking, Linux, Cisco IOS, VoIP, Computer Network..., Routing, Servers, Cabling, DNS, Firewalls, Wireless Networking, Network Architecture, LAN-WAN, Network Security, Hardware, Disaster Recovery, Technical Support, Databases, VMware
Education
University of Phoenix 2002 — 2006
Bachelor of Science, Information Technology
The Cittone Institute (now Lincoln Technical Institute) 1985 — 1986
Certification, Computer Programming
Atlantic Theater Company
Tangoe June 2015 - Present
Infor April 2008 - February 2015
The Intersect Group October 2007 - April 2008
The Clorox Company August 2006 - July 2007
Verizon August 2005 - March 2006
Verizon December 2003 - August 2005
Verizon 2001 - 2004
GTE/Verizon 1997 - December 2001
GTE 1985 - 1997
Skills
Accounts Receivable, Account Reconciliation, SAP, Accounting, Customer Service, Team Building, Microsoft Office, Microsoft Excel, Leadership, Business Process, Telecommunications, IBM AS/400, Salesforce.com, Analytical Skills, Business Strategy, Employee Relations, Auditing, Lotus Notes, Project Management, PowerPoint, Outlook, Accounts Payable, Business Analysis, Billing Systems, Invoice Processing, Invoice Verification, Softrax, Management, Telecommunications..., Smartstream, Sarbanes-Oxley Act, Process Improvement, Team Leadership, Vendor Management, Invoicing, Enterprise Software, Software Documentation, Call Centers
Education
University of Phoenix 2003 — 2005
Masters, (MAOM) Organizational Management
University of Phoenix 2000 — 2003
Bachelors, Business Management
Verizon
Skills
Telecommunications, Project Management, Vendor Management, SDLC, LAN-WAN, Business Analysis, Requirements Analysis
Education
University of Phoenix 2000 — 2007
VERIZON Administrative AssistantVerizonApril 1996 - Present
Education
University of Phoenix 2002 — 2009
Bachelor, Criminal Justice
Technical & Scientific Application, Inc. (TSA) June 2014 - July 2015
Hewlett-Packard August 2009 - April 2014
Continental Airlines April 2008 - August 2009
Verizon November 2006 - February 2008
Shell Oil Company May 2006 - November 2006
Shell Oil Company August 2005 - April 2006
LogicaCMG June 2004 - January 2005
Hyperion Solutions October 2001 - December 2002
Agency.com June 2001 - July 2001
Henry Schein April 2000 - March 2001
Skills
Data Center, Cisco Technologies, Switches, Integration, WAN, ITIL, IP, Servers, Network Design, Routers, Project Management, Active Directory, MPLS, Troubleshooting, Windows Server, Networking, SharePoint, Network Security, Project Engineering, Document Management, Cloud Computing, Telecommunications, HP, Hardware, Infrastructure..., Network Infrastructure..., Management, Network Infrastructure...
Education
Univeristy of Phoenix 2011 — 2013
Master of Business Administration (MBA), Project Management, 3.9
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Business Management, 3.95
University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Business Management, 3.95
Anderson Merchandisers July 2011 - Present
Blockbuster April 2006 - October 2011
Verizon January 2004 - April 2006
Countrywide December 2002 - January 2004
Excel Communications August 1994 - December 2002
Skills
Access, SQL, Microsoft Excel, Business Analysis, Databases, SDLC, Analysis, Microsoft SQL Server, Leadership, Oracle, Microsoft Office, Integration, Troubleshooting, Requirements Gathering, SAS, Program Management, VBA, Visio, Management, Data Analysis, Time Management, Vendor Management, Software Documentation
Education
University of Phoenix 2004 — 2006
Technical Link LLC January 2014 - Present
Verizon Business October 2003 - Present
Verizon 2004 - January 2014
ADI Development. 2000 - 2002
Skills
Cisco Technologies, VoIP, ITIL, Data Center, MPLS, Network Architecture, IP, Disaster Recovery, System Deployment, Unified Communications, Cloud Computing, WAN, Virtualization, VPN, Switches, Routing, Managed Services, Network Design, Telecommunications, Servers, Network Security, Routers, IT Strategy, IT Management, LAN-WAN, Firewalls, VMware, Integration, CCNA, Security, DNS, Network Engineering
Education
University of Phoenix 2002 — 2005
BSIT, Information Technology
Tesinc November 2014 - Present
Infinite Computer Solutions May 2012 - February 2014
Pinnacle Technical Resources February 2010 - November 2011
Infinite Computer Solutions September 2009 - December 2009
Self March 2008 - July 2009
Self Employed May 2008 - September 2008
Verizon January 2004 - January 2008
Verizon Communications January 2000 - January 2004
Verizon January 1999 - January 2000
Verizon July 1990 - December 1998
Skills
Telecommunications, Vendor Management, Quality Assurance, Wireless, Process Improvement, Program Management, Telecommunication..., DS3, Customer Satisfaction, WFA, Microsoft Office 2007, GPON, TIRKS, NMA, Inventory Management, Engineering, Integration Testing, Perl, Quality Auditing, Hardware Installation, Network Provisioning, Adtran, Cisco Routers, MPLS Networking, SONET, Process Optimization, TL1, DCS, CLI, Juniper Switches, Excel, Operations, AAIS, CCP, Tellabs, Fujitsu, Installation Management, Installation, Generic Installation..., GR-1275, IP72201, IP72013, Bellcore Documents, DS1, ASR/LSR, OC12, OC48, IOF Planning, Alcatel/Lucent, ven
Education
Teracom Training Institute 2013 — 2014
Certified Telecommunications Network Specialist, Telecommunications Engineering
University of Phoenix 2005 — 2014
Telecommunications Management
Verizon November 1997 - Present
Education
University Of Phoenix 2003 — 2006
Verizon February 2011 - Present
Office Depot May 2006 - December 2010
King Pharmaceuticals November 2004 - May 2006
Professional Detailing Inc January 2000 - November 2004
Skills
Cold Calling, Account Management, Direct Sales, Sales Management, Sales Operations, New Business Development, Sales Process, B2B, Sales, Sales Presentations, Solution Selling, Territory Management, Selling Skills, Team Building, Business Development, Strategic Planning, Building Relationships, Salesforce.com, Key Account Management, Negotiation
Education
University of Phoenix 2006 — 2007
M.B.A., Marketing and International Business, 3.5
University of Phoenix 2004 — 2005
Graduate Professional Certificate, Human Resources Management and Services, 3.5
University of Phoenix 1998 — 2004
Master of Arts (M.A.), Marketing/Marketing Management, General, 3.6
Xavier University of Louisiana 1981 — 1986
Bachelor of Arts (B.A.), Political Science and Government, 2.8
Loyola High School 1978 — 1981
Total Telecom Management March 2015 - Present
XO Communications May 2012 - March 2015
D.S. Waters of America February 2009 - May 2012
Verizon 1998 - 2007
Intermedia Communications 1995 - 2001
Intermedia Communications Inc. 1995 - 2000
Skills
Sales Operations, MPLS, Telecommunications, VoIP, Management, Networking, IP, ATM networks, Training, Project Management, Cloud Computing, Wireless, Data Center, Frame Relay, Strategy, Co-location, Unified Communications, Solution Selling, Managed Services
Education
University of Phoenix
eBusiness
University of Wisconsin-Parkside
Computer Sciences
Villanova University
Project Management
Verizon 2004 - February 2015
MCI Corporation 2000 - 2004
MCI Corporation 1998 - 2000
MCI Corporation 1996 - 1998
MCI Corporation 1993 - 1996
MCI Corporation 1991 - 1993
MCI Corporation 1988 - 1991
Skills
Vendor Management, Telecommunications, Program Management, Process Improvement, Business Analysis, Cross-functional Team..., Quality Assurance, PMP, Business Process..., PMO, Management, Strategy, Integration, Visio, Software Project..., Requirements Analysis, SDLC, Budgets, Project Management, Analysis, Project Planning, Team Leadership
Education
University of Phoenix 2009 — 2011
AA, Accounting
Verizon January 2006 - Present
Verizon Data Services 2006 - Present
Verizon Wireless 2002 - 2006
PrimeCo Communications 1998 - 2002
Dallas Childrens Theater 1996 - 1998
Dallas Theater Center 1994 - 1998
US Marine Corps October 1989 - August 1994
Skills
Unix, VoIP, Integration, Disaster Recovery, Customer Service, Data Center, Vendor Management, Management, Telecommunications, Team Building, Cloud Computing, Team Leadership, Software Documentation, Microsoft Office, Training, Budgets, Troubleshooting, Process Improvement, Wireless
Education
University of Phoenix 2002 — 2013
Bachelor’s Degree, Information Technology, 3.76
University of Phoenix 2002 — 2005
Associate’s Degree, General Studies, 3.66
GXT Telecommunications June 2015 - Present
AT&T February 2013 - March 2015
BASF August 2012 - November 2012
Mountain LTD April 2012 - August 2012
ADEX September 2010 - December 2011
AT&T 2010 - 2011
Comforce November 2009 - 2010
Verizon 2009 - 2009
GXT 2004 - 2004
Genuity 2000 - 2002
Skills
Fiber Optics, Telephony, Optical Fiber, Cabling, Telecommunications, DWDM, OSP, DSL, Ethernet, T1, Switches, Network Design, Program Management, Networking, FTTx, VoIP, Computer Network..., Wireless
Education
Western Governors University 2014 — 2016
MSIT in progress, Network Management
University of Phoenix 2006 — 2011
BSIT, Networking & Telecommunications
Verizon June 2013 - Present
Verizon Wireless April 2010 - June 2013
Verizon April 2008 - September 2010
OmniMount Systems April 2006 - April 2008
Rockford Fosgate January 1999 - January 2006
Skills
Adobe Creative Suite, Graphic Design, Video Production, Video Editing, Professional Audio, Outdoor Advertising, Direct Sales, Customer Retention, Wireless, Sales, Customer Experience, Telecommunications, Solution Selling, Account Management, Mobile Devices, Call Centers, Sales Operations, VoIP, Sales Management, Customer Satisfaction, Sales Process, B2B, Managed Services, Customer Service, LTE, Network Administration, Marketing Strategy, Social Media Marketing, Product Marketing, Sports Marketing, Youth Marketing, Marketing
Education
University of Phoenix 2009 — 2014
Bachelor's Degree, Business Administration and Management, General, 3.46 GPA
McClintock High School 1994 — 2008
High Schoo Diploma, General Studies
Interface Technical Training 2000 — 2001
Network Administration Certificate, Network and System Administration/Administrator
Trapeze Group October 2014 - Present
Verizon 2004 - 2014
Verizon Business May 2001 - 2014
Verizon May 2001 - 2014
Various Companies 1982 - 2001
Skills
CCNAX Boot Camp V1.1, SIP, Cisco Technologies, Troubleshooting, IP, Routing, Cross-functional Team..., VoIP, Telephony, Call Centers, Unified Communications, SS7, Networking, Telecommunications, Integration, TCP/IP, System Deployment, Switches, Data Center, MPLS, Wireless, Computer Network..., Active Directory, Managed Services, Ethernet, Network Architecture
Education
University of Phoenix 2006 — 2008
AAIT/N, Networks
Cisco
Cisco Intelligent Contact Management - ICMBC
Cisco
Cisco Voice Portal - CVP
Cisco
PGW and Advanced PGW 2200
Cisco
IP Transfer Point - ITP
VMware v5.1
VMware v5.1
Verizon January 1990 - Present
ReadWest Inc December 2010 - Present
Verizon Wireless May 1999 - June 2013
Skills
Project Management, IT Operations, Technical Documentation, Technical Leadership, Internal Communications, Web Development, Camtasia, Video Production, Troubleshooting, Vendor Management, Integration, Telecommunications, Wireless, VoIP, Mobile Devices, Networking, Cisco Technologies, Wireless Networking, LTE, Disaster Recovery, Active Directory, SDLC, Windows Server, Security, IP, Switches
Education
University of Phoenix 1997 — 2000
Bachelor, Information Systems
Verizon May 1996 - March 2009
Verizon May 1996 - March 2009
Grossmans July 1986 - April 1996
Grossmans July 1986 - April 1996
Education
University of Phoenix 2009 — 2011
n/a, it technology
Lakeland Senior High School 1978 — 1982
diploma, general
High School Graduate
High School Graduate
Lakeland Senior High School
Grapevine-Colleyville ISD June 2013 - Present
Grapevine-Colleyville ISD August 2010 - June 2013
Grapevine-Colleyville School District January 2009 - August 2010
Chapel Hill Children's School January 2004 - January 2009
Verizon January 1991 - January 2003
Skills
Management, Operations Management, Leadership, High School Students, Integrity, High Level Of..., Parent Communication, Conflict Resolution, Office Administration, Data Entry, Special Education, Communication, Project Management, Educational Technology, Process Improvement, Website Updating, Social Media, Textbooks, Inventory Control, Work Ethic, Records Management, Classroom Management, Business Analysis, Call Center, Human Resources, Analysis, Teaching, Emergency Management, Telecommunications..., Third Party Billing, Medical Billing, Customer Service, Technology, Middle School, Standards Compliance, Quality Auditing, Resource Management, Confidential Documents, Cross-functional Team..., Business Ethics, Dependent, Telecommunications, Loyal, Self-driven, Differentiated...
Education
University of Phoenix 2000 — 2001
Business Management
Mount San Antonio College 1988 — 1991
A.A., Business Management
Verizon November 2003 - Present
Skills
Sales Process, Account Management, Direct Sales, Cold Calling, Sales Operations, B2B, Sales, New Business Development, Sales Management, Selling, Customer Retention, Lead Generation, Marketing Strategy, CRM, Marketing, Business Development, Competitive Analysis, Negotiation, Customer Service, Management, Product Marketing, Sales Presentations, Online Advertising, Strategy, Social Media Marketing
Education
University of Phoenix 2002 — 2006
BS, Business Marketing
Verizon June 2001 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Program Management, SDLC, Software Documentation, Management, Integration, Telecommunications, Requirements Analysis, Business Analysis, Project Management
Education
University of Phoenix
Master's degree, Information Technology
University of Phoenix
MBA
University of Pune
Master's of Science
Villanova University
Master's Certificate in Project Management
Washington Adventist University
Bachelor of Science (BS), Information Technology
Verizon February 2010 - Present
Verizon November 2005 - February 2010
Verizon October 1994 - November 2007
Verizon January 1988 - November 1994
Skills
Telecommunications, Vendor Management, Managed Services, Call Centers, Process Improvement, VoIP, Operations Management, Cross-functional Team..., Management, Team Leadership, Customer Satisfaction, Program Management, Team Building, Service Delivery
Education
University of Phoenix 2011 — 2013
Still attending, Business Administration and Management, General
Galveston County Sheriff Department October 2005 - Present
Verizon April 1998 - Present
Allied Barton October 2009 - 2011
U.S. Air Force September 1974 - August 1978
Education
University of Phoenix 2009 — 2011
MBA, Business Administration
Verizon October 2012 - Present
Verizon Business December 2010 - October 2012
Skills
Telecommunications, Managed Services
Education
University of Phoenix
BSBIS, Business Information Systems
Verizon October 1999 - November 2010
Education
University of Phoenix 2008 — 2010
Associates, Accounting
NYC DOHMH July 2011 - Present
Verizon Communications June 2006 - November 2008
Verizon May 2000 - November 2008
Skills
Administrative..., Customer Service, Expense Reports, Invoicing, Data Entry, Telephone Skills, Office Equipment, Fax, Payroll, Administration
Education
University of Phoenix 2009 — 2012
Bachelors of Science, Management
University of Phoenix-online campus
Management
Lake Mary, Florida April 2014 - Present
Verizon January 1988 - Present
Skills
Telecommunications, VoIP, IP, Integration, Managed Services, Product Management, Mobile Devices, Networking, Cloud Computing, Cross-functional Team...
Education
University of Phoenix 2012 — 2015
Business Fin
Verizon August 2008 - Present
City of Roanoke, VA June 1990 - March 2000
Salem, va April 1986 - January 1990
Skills
Telecommunications, VoIP, MPLS, Project Management, IP, Cisco Technologies, Managed Services, Troubleshooting, Vendor Management, Wireless, Ethernet, SQL, Switches, Unix
Education
University of Phoenix 2009 — 2010
Associate of Arts (A.A.), Business/Corporate Communications
Salem High School 1980 — 1983
Verizon March 2007 - Present
United States Air Force August 1980 - September 2005
Education
Webster University 2003 — 2005
MBA, Business Administration
University of Phoenix 1999 — 2001
BS, Business Administration
Atlanta Housing Authority April 2001 - Present
Verizon January 1999 - February 2001
Melita International 1997 - 1998
Skills
SharePoint, Customer Service, Administrative..., Office Management, Microsoft Office, Microsoft Word, PowerPoint, Project Management, Strategic Planning, Microsoft Excel, Outlook, Coordinating Special..., Department Budgeting, Healthcare Management, Medical Terminology
Education
University of Phoenix 2006 — 2010
Bachelor of Applied Science (BASc), Healthcare Administration
Whites Creek High School
IGT 2007 - Present
Microsoft 2003 - 2007
Visa 1999 - 2002
Verizon 1986 - 1999
Skills
Windows, SharePoint, Troubleshooting, IP PBX, Networking, Customer Service, Perforce, Fax over IP, Server Administration, Backup Exec, PC, Tape Libraries, Windows Sharepoint..., Microsoft Reporting..., TFS, StarTeam, Microsoft SQL Server, VMware, Technical Support, Active Directory
Education
University of Phoenix
Associate of Arts (AA), Business Administration and Management, General
FAFS February 2015 - July 2015
Verizon 1987 - 2008
Skills
Visio, Troubleshooting, Microsoft SQL Server, Disaster Recovery, SDLC, Enterprise Architecture, C# 4.0, C++, Java, JavaScript, HTML 5, XSLT, XML
Education
University of Phoenix
Bachelor of Science (BS), Business Information Systems, Graduated with Honors
Hillsborough Community College
Associate of Science (A.S.), Data Processing, Graduate with Honors
PPL Corporation July 2014 - Present
PPL Electric Utilities January 2014 - July 2014
PPL Corporation June 2012 - July 2014
Verizon Communications 2011 - 2012
Verizon 2010 - 2011
Verizon 2007 - 2010
Verizon 2006 - 2007
Verizon 2005 - 2006
Verizon 2001 - 2005
Verizon 1998 - 2001
Education
University of Phoenix 2010 — 2013
Master's degree, Management, A
University of Phoenix 2004 — 2009
Bachelor of Applied Science (BASc), Business Management, A
University of Phoenix 2005 — 2006
Certificate of Project Management, Project Management, A
Whidbey Telecom October 2014 - Present
XO Communications March 2013 - April 2014
CenturyLink November 2005 - December 2012
Verizon October 1999 - November 2005
Skills
T1, Telecommunications, Ethernet, VoIP, Telephony, MPLS, IP, DSL, Computer Network..., Call Centers, Switches, Fiber Optics
Education
Patrick Henry High School 1983 — 1986
University of Phoenix
Verizon September 1997 - Present
Skills
Project Management, Sales Process, Customer Experience, Leadership, Account Management, Business Analysis, Process Improvement, Program Management, Strategy, Telecommunications, Vendor Management, Customer Service, Sales Management
Education
University of Phoenix 2009 — 2013
Bachelor's Degree, BSBA
Tamaqua Area High School 1976 — 1979
High School, Academics
Verizon June 1997 - November 2008
Education
Centra High School 1993 — 1997
University of Phoenix
Verizon December 2012 - Present
Sprint August 2012 - December 2013
united states army July 2009 - May 2012
Education
University of Phoenix 2013 — 2018
Bachelor of Science, Advanced Networking
TelePacific Communications February 2015 - Present
Verizon March 2005 - October 2005
Verizon March 2004 - March 2005
Verizon May 1998 - March 2004
US Army July 1993 - March 1998
Skills
Telecommunications, Management, Testing, Switches, Networking, T1, Optical Fiber, Team Leadership
Education
University of Phoenix 2002 — 2009
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.7
Information Builders March 2013 - Present
Verizon August 1999 - July 2012
Education
University of Phoenix
Bachelor's degree, Business Administration and Management, General