Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
Verizon Wireless July 2006 - Present
Verizon July 2003 - July 2006
Cellular Plus Paging March 1998 - July 2003
Skills
Wireless, Sales Operations, Telecommunications, Direct Sales, Customer Retention, 4G, Solution Selling, Cellular Communications, Mobile Devices, M2M, CDMA, Mobile Technology, Mobile Communications, Quotas, Account Management
Education
University of Phoenix
Frontier Communications November 2012 - Present
Frontier Communications January 2008 - November 2012
Verizon January 2004 - January 2008
Verizon July 1999 - January 2004
One Call Communications June 1998 - June 1999
Skills
Microsoft Office, Windows 7, Internet, Outlook, Lotus Notes, Customer Service, Telephone Skills, Word, Excel, PowerPoint, Spreadsheets, Call Center, Customer Relations, PeopleSoft, Inventory Management, Data Entry, Computer Hardware, Scheduling, Sales Support, Windows, Printers, Supervisory Skills, Teamwork, Salesforce.com, Accounts Payable, Billing, Typing, Documentation, Problem Solving, Customer Satisfaction, Telecommunications, Vendor Relations, Vendor Management, Access, Expenses, Negotiation, Administrative Support, Payroll Processing, Internet Explorer, Hiring, Accounts Receivable, MS Office Suite, Laptops, Time Management, Office Management, Invoicing, Fax, Administration, Budgeting
Education
University of Phoenix 2007 — 2013
Business, e-commerce
Professional Careers Institute 1985 — 1986
Dental Assistant, Front and back office dental assisting, x-rays, office procedures, etc.
Frontier Communications November 2013 - Present
Frontier Communications June 2010 - November 2013
Verizon October 2004 - June 2010
GTE December 1999 - September 2004
Time Warner Cable April 1996 - December 1999
US Navy September 1986 - January 1996
Skills
Optical Fiber, T1, DSL, Fiber Optics, DWDM, Telecommunications, Broadband, ATM networks, Telephony, Ethernet, Cabling, IP, Telecommunications..., Telecommunications..., Telecommunications..., Unified Communications, Construction Management, Network Engineering, Troubleshooting, Vendor Management, MPLS, Testing, Managed Services
Education
Talawanda High School 1980 — 1986
University of Phoenix
Bachelor of Business Administration (B.B.A.) Still in progress, Business Administration and Management, General
Verizon April 2009 - Present
Skills
Telecommunications, Solution Selling, Call Center, New Business Development, Sales Process, Cloud Computing, Call Centers, VoIP, Direct Sales, SaaS, Professional Services, Managed Services, Unified Communications, Channel Partners, Salesforce.com, Enterprise Software
Education
University of Phoenix 2006 — 2008
Associate of Science (AS), Business Administration and Management, General
Complex Care Solutions 2014 - Present
Verizon March 2014 - July 2014
Benefits Communication June 2013 - 2014
Papa John's June 2006 - August 2013
Skills
Customer Service, Microsoft Office, Inventory Management, Food, Process Improvement, Microsoft Excel, Food Safety, Team Building, Food Service, Management, Project Management, Microsoft Word, Coaching, PowerPoint, Team Leadership, Performance Management
Education
University of Phoenix 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Psychology
Volunteer State Community College 2006 — 2007
americus police department January 2009 - Present
Verizon October 1999 - May 2008
pasco county sheriffs office October 1997 - March 1999
Skills
Enforcement, Patrol, Police, Private Investigations, SWAT, Security, Executive Protection, Firearms, Physical Security, Security Operations, Training
Education
University of Phoenix 2006 — 2007
Associate of Arts (AA), business management
saint petersburg college 1995 — 1997
Associate's degree, Criminal Justice and Corrections
TestEquity November 2013 - Present
TestEquity LLCMoorpark November 2006 - November 2013
TestEquity LLC November 2006 - July 2013
TestEquity LLC November 2006 - May 2010
S&M Moving Systems August 2005 - August 2006
Verizon March 2000 - March 2005
Skills
Sales, Sales Operations, Customer Service, Customer Satisfaction, Asset Managment, Laboratory Equipment, Customer Oriented, RMA, Workflow, Workflow Management, Change Management, Asset Management, Test Equipment, Salesforce.com, Direct Sales, Product Management, Product Marketing, Cross-functional Team..., Team Leadership, Business Development, Process Improvement
Education
University of Phoenix 2008 — 2010
Bachelor of Science, Organizational Innovation
Axia College/Univ. of Phoenix 2006 — 2008
A.S, Business Management
Verizon November 2000 - Present
Skills
VoIP
Education
University of Phoenix 2008 — 2011
DMIST, Doctor of Management in Information Systems and Technology
University of Phoenix 2005 — 2006
MBAGM, Master of Business Administration in Global Management
University of Phoenix 2003 — 2005
MSCIS, Master of Science in Computer Information Systems
University of Pune 1991 — 1994
BEEE, Bachelor of Electronics Engineering
Board of Technical Education, Bombay 1987 — 1991
DETE, Diploman in Electronics and Telecommunication Engineering
TimePayment Corp. November 2014 - Present
Bank of America July 2013 - September 2014
Bank of America May 2011 - July 2013
Bank of America September 2010 - May 2011
Tourneau March 2009 - September 2010
Verizon August 1996 - November 2008
Skills
Loan Servicing, Foreclosures, Bankruptcy, REO, Risk Assessment, Risk Management, Vendor Management, FHA, Project Management, Quality Assurance, Employee Training, Customer Service, Analysis, Sales
Education
University of Phoenix 1998 — 2001
Business Management
OCC February 2014 - Present
Pacific Union Financial April 2013 - January 2014
Bank of America (Apex Systems, Inc.) October 2012 - February 2013
MetLife 2010 - 2012
MetLife 2008 - 2010
First Horizon National Corporation 2006 - 2008
First Horizon National Corporation 2003 - 2006
T-NETIX 2001 - 2003
Verizon 2000 - 2001
The Brink's Company 1997 - 1999
Skills
Vendor Management, Quality Management, Project Management, Risk Management, Bank Regulatory..., Relationship Management, Business Architecture, Process Improvement, Efficiency Improvement, Operational Excellence, Business Analysis, IT Audit, Cross-functional Team..., Performance Improvement, Visio, Analysis, Contract Management, Management, Strategy, Outsourcing, Leadership, PMO, Enterprise Architecture, Information Technology, Program Management, Business Process, Banking, Infrastructure, IT Infrastructure...
Education
University of Phoenix 2007 — 2008
MBA
University of Phoenix 2004 — 2006
BS, Business Management
Verizon February 2015 - Present
Verizon July 2006 - February 2015
Charter Communications June 1998 - June 2006
Cablevision April 1995 - June 1998
TeleMedia August 1989 - April 1995
Bresnan Communications January 1986 - August 1989
Skills
Digital Video, DACS, Cisco Technologies, Motorola Hardware, Fiber Optic Networks, Headend, Project Management, Telecommunications, Network Design, Troubleshooting, Fiber Optics, Network Engineering, Vendor Management, Computer Network..., LAN-WAN
Education
University of Phoenix 2011 — 2014
Still attending, Database Management
Verizon March 1981 - November 2013
Skills
Iso 9000, Project Management, Strategy, Customer Satisfaction, Negotiation, Quality Assurance, ISO, Quality Management, Auditing, Certified Quality..., TL9000, Contract Negotiation, Contract Management, Customer Engagement, Quality Auditing, External Audit, Risk Assessment, Account Management, Operations Management, Staff Supervision, Materials Management, Logistics Management, Growth Strategies, Human Resource..., International..., Telecommunications, Supplier Risk Management, Supplier Diversity, Supply Chain Management, Supplier Negotiation, Supplier Quality, Scorecard Management, CMMI, ISO 9000, Collaborative Problem..., Cross-functional Team..., Root Cause Analysis, Business Process..., Testing, Process Improvement, Program Management
Education
University of Phoenix 2009 — 2012
Business Management, Administration, Business Administration and Management, General
Verizon Data Services December 2000 - Present
Verizon Data Services June 2000 - December 2000
Verizon Business October 1997 - June 2000
Verizon July 1987 - October 1997
Skills
Telecommunications, Business Analysis, Project Management, Vendor Management, Requirements Analysis, Customer Service, Customer Support, Internet Troubleshooting, Oral & Written..., Multi Tasking, Microsoft Excel, Microsoft Word, PowerPoint, Internet Explorer, WebEx, Motivated self-starter
Education
Mayfair High School 1983 — 1987
University of Phoenix
UNC Health Care November 2014 - Present
UNC Health Care November 2014 - Present
UNC Health Care January 2008 - October 2014
Durham Regional Hospital May 2006 - May 2007
Verizon January 2000 - May 2006
Skills
Healthcare Information..., HIPAA, CPOE, Process Improvement, Healthcare, Troubleshooting, Microsoft Office, Requirements Analysis, Analysis, Visio, Management, Software Documentation, Data Analysis, Access, Windows, Healthcare Management, EMR, Hospitals, Security, Information Technology
Education
University of Phoenix 2001 — 2004
Bachelor of Science in Management, Business Management
Durham Tech 1997 — 1999
Associate in Applied Science, Information Systems
Long Realty Company 2012 - Present
Frontier Communications 2010 - 2012
Verizon 1999 - 2010
Skills
Short Sales, Single Family Homes, Microsoft Office, New Home Sales, Buyer Representation, Selling, Listings, Sellers, Relocation, Customer Service, First Time Home Buyers, Buyers, Referrals, Residential Homes, Real Estate, Condos
Education
University of Phoenix
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Verizon January 2010 - July 2014
Lori's Gifts October 2013 - December 2013
Walmart July 2007 - September 2010
Skills
Solution Selling, Vendor Management, Account Management, Direct Sales
Education
University of Phoenix 2014 — 2017
Bachelor's degree, Entrepreneurial and Small Business Operations
Mcqueen 2001 — 2005
Precision Spine Inc. July 2013 - Present
Spinal USA August 2010 - July 2013
Spinal USA August 2010 - February 2012
Verizon July 1998 - October 2009
THE WILKINS GROUP, INC August 1996 - July 1998
Mobile/Cellular August 1992 - August 1996
Skills
Cabling, Cisco Technologies, Routers, Telecommunications, Troubleshooting, VoIP, VPN, Network Security, Computer Hardware, Switches, Servers, Networking, Software Installation, Hardware, Network Administration, Telephony, Data Center, CCNA, Disaster Recovery
Education
University of Phoenix 2003 — 2011
BSIT/ISS, Information Technology
Cellular Switching School (ARMY) 1992 — 1992
Network Switching School (ARMY) 1992 — 1992
B.S
Corvallis High School 1989 — 1992
Diploma, General Studies
Riverside County Sheriff's Department September 2014 - Present
Riverside County Sheriff's Department March 2014 - Present
Riverside County Sheriff's Department January 2006 - Present
Riverside County Sheriff's Department January 2006 - March 2014
Verizon 1998 - 2000
Underground Technology Inc. August 1994 - September 1997
Skills
Enforcement, Private Investigations, Homicide Investigations, Major Narcotics..., Elder Abuse..., Criminal Justice, Public Safety, Government, Investigation, Criminal Investigations, Police, Fraud, Internal Investigations, Surveillance, Background Checks, Field Training, Criminal Law, Homeland Security, Law Enforcement..., Force Protection, SWAT, Traffic Enforcement, Police Training, Police Administration, Policy, Executive Protection, Counterterrorism, Community Policing, Intelligence Analysis, Weapons of Mass..., Security Operations, Protection, Security Management, Criminal Intelligence, Crime Scene..., Hostage Negotiator, Corporate Security, Physical Security, First Responder, Taser, Dignitary Protection, Computer Forensics, Asset Protection, Tactics, Personal Protection, Investigative Reporting, Crisis Management, Evidence Collection, Law Enforcement..., Emergency Management
Education
University of Phoenix 2007 — 2011
Bachelor of Science (B.S.), Criminal Justice/Police Science
University of Phoenix 2007 — 2010
Bachelor of Science, Criminal Justice
Credit Acceptance December 2012 - Present
Credit Acceptance December 2006 - December 2012
Verizon January 2006 - November 2006
Skills
Process Improvement, Business Analysis, Customer Satisfaction, Vendor Management, Customer Service, Finance, ITIL, Leadership, Team Building, Team Leadership
Education
University of Phoenix 2004 — 2006
Information Technology
H&R Block August 2013 - Present
H&R Block December 2009 - August 2013
Staffmark-Intern October 2011 - December 2011
Verizon Business January 2000 - January 2008
Verizon May 2000 - February 2004
GTEL 1987 - 1991
Skills
Call Center, Customer Service, Microsoft Excel, Telecommunications, Coaching, Sourcing, Outlook, Team Building, Microsoft Office, Teamwork, Access, Microsoft Word, Applicant Tracking..., New Hire Orientations, PowerPoint, Leadership, Call Centers, Training, Organizational..., Administration
Education
Keller Graduate School of Management 2010 — 2012
Master, Human Resource Management
University of Phoenix 2001 — 2005
Bachelor of Science Degree, Business Administration
Verizon December 2012 - Present
Moody's Analytics July 2012 - September 2012
Texas Instruments August 2010 - May 2012
National Semiconductor June 2008 - July 2010
National Semiconductor August 2005 - June 2007
National Semiconductor August 2001 - July 2005
Intira Corp March 2000 - July 2001
National Semiconductor May 1994 - February 2000
Skills
Dos, Windows, Win 95,..., Windows
Education
University of Phoenix 2004 — 2007
BSIT, Information Technology
ITT Technical Institute-Buena Park 1987 — 1989
AA, Electronical Engineer
Verizon March 2007 - Present
Verizon Wireless January 2001 - March 2007
Microsoft January 2000 - January 2001
US Army June 1995 - June 1999
Skills
Responsible, Communicates well, Consistent, Quick Learner, Team-oriented, Efficient, Leadership, Customer Service, Management, Forecasting, Telecommunications, Fast Learner, Call Center, Consistency, Troubleshooting, Enterprise Software, Negotiation, Access, Microsoft Office, Customer Experience, Team Building, Training, Customer Satisfaction, Call Centers, Customer Retention, Team Leadership, Microsoft Word, Wireless, Analysis, Time Management, Communication, Efficent, Teamwork
Education
University of Phoenix 2003 — 2006
Associate of Arts (AA), General Studies
Waldo High School
Diploma
Verizon June 2015 - Present
Verizon Enterprise Solutions May 2014 - June 2015
Verizon June 2008 - May 2014
Verizon 2006 - 2007
Verizon 2004 - 2006
Verizon April 1999 - February 2004
Skills
Vendor Management, PeopleSoft, Telecommunications, Customer Service, Microsoft Office, Lotus Notes, Outlook, Employee Relations, Process Improvement, Program Management, Project Management, Talent Acquisition, Leadership, Networking, Business Development, Software Documentation, Cloud Computing, Call Centers, Cross-functional Team..., Integration, Salesforce.com, Highly motivated..., Team Leadership, Determination to Succeed, Management
Education
University of Phoenix 2006 — 2008
AAB, Business Admin
Council Rock 1991 — 1994
Verizon April 2006 - December 2011
Foot Locker March 2003 - April 2006
Education
University of Phoenix-Maryland Campus 2004 — 2006
Business management
Verizon February 2008 - Present
Family Dollar August 2007 - December 2007
Bay Area Window Cleaning July 2004 - June 2006
Circuit City June 2004 - June 2006
Skills
Desktop Computers, Computer Repair, Computer Hardware, Networking, Technical Support, Information Technology, Windows XP, Windows 7, Windows Server, Digital Photography
Education
University of Phoenix 2014 — 2015
New York 811, Inc. September 2010 - Present
Verizon June 1986 - August 2010
Skills
Team Building, Strategic Planning, Problem Solving, Operations Management, Process Improvement, Project Management, Customer Service, Contract Negotiation, Team Leadership, Program Management, Contract Management, Budgets, New Business Development, Negotiation, Leadership, Management, Government, Project Planning, Vendor Management, Public Speaking
Education
University of Phoenix 2002 — 2007
Verizon April 1998 - Present
COM DEV May 1992 - June 1997
Skills
Solaris, Red Hat Linux
Education
University of Phoenix 2006 — 2008
Masters, Information Services
GW Communications January 2015 - Present
Infotech September 2010 - January 2015
Verizon October 1981 - August 2009
USMC December 1978 - April 1981
Education
University of Phoenix 2003 — 2006
BSBF, Business Finance
University of Phoenix
Associates of Arts, General Education
Atrion 2014 - Present
Verizon 2013 - 2014
Verizon 2006 - 2013
Verizon 2005 - 2006
Verizon 2005 - 2005
Union Industries 2001 - 2004
Electronic Data Systems (EDS) 2000 - 2001
NECR 1995 - 2000
Skills
Management, Team Motivation, Strategic Planning, Strategy Execution, Leadership Development, T1, WAN, MPLS, DSL, Ethernet, LAN-WAN, Metro Ethernet, Telecommunications, Computer Network..., Provisioning, Gigabit Ethernet, Co-location, Network Design, VoIP, Network Engineering, MCSE, A+ Certified, Project Management, Servers, Technical Support, Disaster Recovery, Microsoft Office, Team Building
Education
University of Phoenix 2012 — 2015
Master's Degree, Information Technology, 3.84
University of Phoenix 2005 — 2012
Bachelor of Science (BS), Information Systems Security, 3.67
Comprehensive Health Services May 2012 - Present
U.S. Army Reserve June 1976 - August 2012
Verizon April 1984 - May 2009
Verizon May 1994 - September 1995
Skills
Army, Top Secret clearance, DoD, Command, Military, Military Experience, Operational Planning, Software Installation, Military Operations, Logistics, Security Clearance, Project Planning, Counterterrorism, Program Management, Government, Defense, Networking
Education
University of Phoenix 2005 — 2007
MS, MIS
Northeastern Univerisity 1989 — 1995
Bachelor of Science Degree, Business Administration/Management Information Systems
Villanova University
2009 Masters Certificate, Project Management
AT&T January 2013 - Present
AT&T July 2005 - December 2012
AT&T July 2003 - July 2005
Verizon June 1999 - November 2002
Verizon Wireless September 1996 - June 1999
Skills
Call Centers, Management, Customer Retention, Sales, Project Management, Customer Service, Training Delivery, Telecommunications, Team Leadership, Coaching, Wireless, Building Relationships, Needs Analysis, Technical Support, Remote Management, Vendor Launch (Training), Manage Client..., Consultative Approach, Consultative Sales...
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Business Management
Hillsborough Community College 2001 — 2003
Associate of Arts (AA), Mass Communication/Media Studies
Customer Service September 2013 - Present
De Lage Landen January 2009 - May 2013
Verizon July 2002 - November 2007
DuPont Mexico January 1995 - November 1999
Skills
Process Engineering, Financial Analysis, Analysis, Outlook, Microsoft Excel, Time Management, Oracle, Microsoft Office, Risk Management, Microsoft Word, Process Improvement, Software Documentation, Finance, SAP, Access, Business Analysis, Project Management, Visio, Management
Education
West Chester University of Pennsylvania 2005 — 2008
Bachelor of Applied Science (BASc), Accounting
Instituto Tecnologico de Madero 1990 — 1994
Bachelor of Applied Science (BASc), Chemical Engineering
University of Phoenix
Frontier Communications July 2010 - Present
Verizon September 2009 - June 2010
Verizon October 2004 - June 2010
US Army September 1999 - April 2004
Skills
Order Fulfillment, Customer Satisfaction, SIP, Call Center, LAN-WAN, Fiber Optics, Strategic Planning, Market Penetration, Analysis, Call Centers, Management, Networking, Process Improvement, Project Planning, Quality Assurance, Software Installation, Team Building, Training, Troubleshooting, Testing
Education
University of Phoenix 2009 — 2012
Master's degree, Business Administration and Management, General
University of Phoenix 2007 — 2009
Bachelors, Business Management
Verizon January 2008 - Present
Unisys January 1998 - December 2007
Fiserv Integration Solutions July 1995 - December 1997
Skills
Computer Hardware, A+ Certified, A+ Certified..., Desktop Administration, Ghost Imaging, Certified Novell..., Dell PowerEdge Servers, Dell PowerVault, Dell Workstations, CCNA, Toshiba, Dell Laptops, HP Proliant, Customer Service
Education
Brick Computer Science Institute 1988 — 1990
Data Processing Equipment Repair, Information Technology
University of Phoenix
BSIT, Information Technology, 3.83
Wells Fargo Advisors March 2015 - Present
Wells Fargo Advisors September 2013 - March 2015
Verizon April 2009 - September 2013
The Robinson Company August 1996 - September 2013
Re/Max Cornerstone October 2003 - March 2005
Village of Pasadena park 1996 - 2000
Coldwell Banker 1990 - 1995
Skills
Real Estate, Broker Price Opinion, Foreclosures, Short Sales, Real Estate Transactions, Direct Sales, New Business Development, Negotiation, Customer Service, Sales, Sales Management, Account Management, Contract Negotiation, Marketing, Selling, Sales Operations, Marketing Strategy, Public Speaking, Customer Satisfaction, Telecommunications, Coaching, Purchasing
Education
University of Phoenix 2010 — 2012
Masters of Business Administration, Business Administration
Washington University in St. Louis 1984 — 1986
Bachelor of Science, Industrial Production and Mangement
university of Missouri 1977 — 1982
Normandy
Normandy
Normandy
Normandy High School
DSC Logistics July 2015 - Present
Haulotte Group April 2014 - July 2015
Haulotte Group February 2013 - April 2014
Interstate Worldwide Relocation May 2012 - February 2013
Interstate Worldwide Relocation July 2011 - May 2012
Pitney Bowes Management Services January 2011 - June 2011
Tessada & Associates March 2010 - January 2011
Verizon April 2009 - March 2010
Sabreliner Corporation October 2007 - February 2009
US Army July 2003 - June 2007
Skills
Operations Management, Logistics, Inventory Management, Customer Service, Transportation, Purchasing, Budgeting, Warehousing, Problem Solving, Microsoft Office, Supervisory Skills, Process Improvement, Strategic Planning, Supply Chain, Customer Relations, Inventory Control, Team Building, Six Sigma, Negotiation, Access, Analysis, Supply Chain Management, Logistics Management, Scheduling, Planning, Forecasting, PowerPoint, Procurement, Military, Documentation, Army, Team Leadership, Administration, Continuous Improvement, Compliance, Mentoring, Troubleshooting, Quality Assurance, Materials Management, Contract Management, Cross-functional Team..., Contract Negotiation, Government, Cost Reduction, New Business Development, Business Process..., Technical Writing, Client Development, Proposal Writing, Budgets
Education
University of Phoenix 2007 — 2015
Bachelor of Science in Management
SHAPE American High School 1998 — 2002
HS Diploma
Oslo International School 1994 — 1998
None
PrintMail Systems, Inc April 2015 - Present
Verizon Business November 2004 - March 2015
Verizon May 1999 - April 2003
Verizon May 1993 - May 1999
Skills
ITIL Foundations v3 ®, ITIL Operational..., ITIL Continual Service..., Customer Satisfaction, Process Improvement, MPLS, Team Building, Account Management, Unified Communications, Customer Service, Contract Negotiation, Vendor Management, ITIL Service Offerings..., ITIL Planning..., ITIL Expert Certified, Telecommunications, Managed Services, ITIL, VoIP, Call Centers
Education
Indiana Univeristy of Pennsylvania
University of Phoenix
Elkay Manufacturing August 2014 - Present
Dymatize March 2012 - June 2014
Verizon November 2010 - May 2011
AFC Worldwide Express September 2005 - September 2010
Ryder Integrated Logistics June 2004 - August 2005
Diversified Freight Logistics February 2003 - April 2004
North American Logistics December 2000 - September 2001
U.S. Army March 1996 - December 2000
Pro Source Industries/ PSI Electronics February 1994 - February 1996
U.S. Army March 1988 - June 1991
Skills
Logistics, Transportation, Export, Customer Service, Shipping, Warehousing, Supply Chain Management, Operations Management, Logistics Management, Air Freight, 3PL, Freight Forwarding, Warehouse Management, International Logistics, Supply Chain..., Pricing, Supply Chain, Management, Inventory Management, Import, Freight, Customer Satisfaction, Distribution Center..., Transportation...
Education
University of Phoenix 2004 — 2008
BS, Business Administration
DeVry University 1991 — 1993
Electronics Technology
Delmar High School
Diploma, General Studies
IMPACT Group 2009 - Present
Verizon 1982 - 2008
Verizon 1997 - 1999
Verizon 1996 - 1997
Education
University of Phoenix 2003 — 2006
Bachelors of Science, Business Administration
Shawnee State University 1980 — 1982
Education
Level 3 Communications August 2013 - Present
Verizon 2010 - 2013
AT&T January 2006 - 2010
SBC January 2000 - January 2007
SBC January 2004 - January 2006
SBC January 2000 - January 2004
MCI June 1996 - December 1999
Sprint PCS September 1996 - September 1997
AT&T 1993 - 1996
Skills
Solution Selling, Hiring, Consultative Selling, Managed Services, Cloud Computing, Sales Management, SaaS, Unified Communications, Professional Services, Wireless, Salesforce.com, Team Leadership, Negotiation, Competitive Analysis, VoIP, Enterprise Software, Coaching, Telecommunications, Contract Negotiation, Sales Process, IP, Direct Sales, Co-location, Selling, MPLS, WAN, B2B, Strategy, Sales Operations, Management, Customer Retention, Program Management, Sales Engineering, Networking, Go-to-market Strategy, Call Centers, Ethernet, SIP Trunking, Leadership, Hosted Services, Sales, Product Management, Channel Partners, Pre-sales, Telephony, Account Management, Mobile Devices, Vendor Management, CRM, Strategic Partnerships
Education
University of Phoenix
BSB, E-Business '08
Infor June 2015 - Present
Publix Super Markets April 2014 - May 2015
Redbox Instant by Verizon May 2012 - April 2014
Verizon September 2005 - April 2012
Verizon March 1997 - August 2005
GTE April 1994 - February 1997
GTE July 1992 - March 1994
Skills
Marketing Operations, Product Launch, Product Catalog, GUI, Workflow Management, Functional Requirements, System Requirements, Usability Testing, User Acceptance Testing, System Testing, Start-ups, International Sales, Proposal Writing, Proposal Leadership, Program Management, Cross-functional Team..., Management, Technology Marketing, Leadership, Vendor Management, Project Management, SDLC, Telecommunications, Product Management, Software Project..., Business Analysis, Process Improvement, Requirements Analysis, Integration, Team Leadership
Education
Rhema Bible College
Music
University of Phoenix
The Office of the Chief Technology Officer, Government of the District of Columbia December 2013 - Present
De Reimer Ave. Properties LLC January 2002 - Present
Verizon December 1999 - December 2013
Skills
Telecommunications, VoIP, Switches, IP, LAN-WAN, Computer Network..., Data Center, Wireless Networking, Wireless, EIGRP, Network Administration, DSL, CCNA, Fiber Optics, Troubleshooting
Education
University of Phoenix 2008 — 2010
Bachelor of Applied Science (B.A.Sc.), Organizational Security and Management
Axia College 2007 — 2008
Associate's degree, Business Administration, Management and Operations
Nativity
The Aspen Group June 2008 - December 2010
Verizon December 2003 - March 2006
Verizon December 2000 - November 2003
Skills
Project Management, Customer Service, Customer Experience, Customer Retention, Customer Support, Spanish, Directors, Middle Management, Retail Sales, Fiber Optics, Telecommunications, Team Management, Workforce Management, Vendor Management, Process Improvement, Call Center, Cross-functional Team..., Customer Satisfaction, Team Building, Coaching, Marketing Strategy, Training, Sales Management, Leadership, Performance Management, Analysis, Management, Outlook, Program Management, Sales, Sales Operations, Account Management, Change Management, Operations Management, Team Leadership, Telephony, Call Centers, Quality Assurance, Strategic Planning, Troubleshooting, Strategy, VoIP, CRM, Software Documentation, Direct Sales, Telecommunications..., T1, Salesforce.com, Business Analysis, Managed Services
Education
University of Phoenix 1996 — 1999
BAM, Business
Notre Dame Girls Academy 1971 — 1975
University Village 2007 - 2012
Spirent Communications 2004 - 2007
Verizon 1997 - 2003
Skills
Leadership and..., Troubleshooting, Shoretel VoIP, Active Directory, Windows Server, Networking, Telecommunications, Customer Satisfaction, Customer Insight, IP, Technical Support, Microsoft Exchange, Network Administration, Testing, Information Technology, Leadership, VPN, VoIP, Help Desk Support, Servers, Enterprise Architecture, VMware, Enterprise Software, Training, ShoreTel, Group Policy, Wireless, Visio, Mobile Devices, Cisco Technologies, System Administration
Education
Kaplan University 2008 — 2011
MSIT, Information Technology
University of Phoenix 2002 — 2004
BSIT, Information Technology
Verizon January 2000 - February 2011
General Networks Corporation January 1999 - January 2000
PC Cents January 1997 - January 1999
Skills
Vendor Management, Telecommunications, Process Improvement, Program Management, Call Center, IT Management, ITIL, Management, Project Management, Team Building, Technical Support, Troubleshooting, Business Analysis, Business Process..., Call Centers, Change Management, Cross-functional Team..., Data Center, IT Strategy, Integration, Managed Services, Product Management, Project Portfolio..., Service Delivery, Software Documentation
Education
University of Phoenix
Select Staffing 2015 - Present
Verizon March 2005 - December 2014
Verizon 1999 - 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
University of Phoenix
Master of Business Administration (MBA), Computer/Information Technology Administration and Management
University of Tennessee at Martin
Bachelor of Applied Science (BASc), Psychology
Verizon Wireless April 2011 - Present
Bridgewater Township January 2004 - Present
Rutgers Cooperative Extension January 2014 - June 2014
PSGCNJ February 2010 - May 2011
Verizon October 2000 - December 2009
MCI 1999 - 2000
MCI 1997 - 1999
MCI 1992 - 1997
Skills
Corporate Communications, Creative Direction, Leadership, Marketing, Program Management, Proposal Writing, Strategic Partnerships, Account Management, Direct Sales, Management, New Business Development, Sales, Sales Process, Salesforce.com, Solution Selling, Training
Education
University of South Carolina-Columbia
B.A., Journalism
University of Phoenix
MBA, Global Management
Frontier Communications September 2014 - Present
Frontier Communications May 2012 - September 2014
Frontier Communications July 2011 - May 2012
Frontier Communications July 2010 - May 2011
Verizon March 2010 - July 2010
Checksmart January 2010 - April 2010
Checksmart December 2007 - January 2010
Skills
Call Centers, Customer Satisfaction, Telecommunications, Customer Experience, Analysis, Troubleshooting, Customer Retention, Management, Team Leadership, Process Improvement, Call Center, T1, Marketing, Salesforce.com, Customer Service, Sales, User Acceptance Testing, Subject Matter Experts, Avaya, eWFM, Call Routing, Analytics, CMS, Microsoft Excel
Education
University of Phoenix 2012 — 2013
Master of Business Administration (MBA), Business Administration
Harrison College 2008 — 2012
Bachelor of Science (BS), Business, Management
Sysco May 2014 - Present
Verizon November 2000 - May 2014
PDW February 1996 - December 1999
CCN Tri-Communications June 1990 - January 1991
Skills
Technical Support, Troubleshooting, Wireless Networking, Call Centers, Telecommunications, Customer Satisfaction, Blackberry, Team Leadership, Customer Retention, Customer Service, Cellular Communications, Networking, A+ Certified, Windows 7, BMC Remedy, Microsoft Office, Vendor Management, Leadership, Wireless, Computer Hardware, Management, 3G, Android, Disaster Recovery, Team Building, Visio, CDMA 1X, Pocket PC, Tablet PC, Windows Mobile, ACSS, A+ Essentials, Blackberry OS, Blackberry applications, CMIS, Windows Vista, LTE, SME development, 4G, APPLE, A+ Remote Technician, CRM, Training, Customer Experience, Process Improvement, Account Management, Project Management, VoIP, Microsoft Excel, Operations Management
Education
University of Phoenix-Houston Campus 2003 — 2007
BSB/IS022, Business Administration and Information Systems, 3.5
Wichita State University 1991 — 1995
Computer Science
Holy Name Convent Girls Secondary 1985 — 1990
High School Diploma, Liberal Arts and Sciences, General Studies and Humanities
ITCAP/ Pima Community College
Certificate, A+
QVC March 2013 - Present
Verizon February 2008 - March 2013
Verizon Communications, Inc August 2006 - March 2013
Verizon June 2004 - August 2006
Verizon Communications, Inc June 2000 - June 2004
Skills
Accounting, Auditing, Business Process..., CISA, Finance, Fraud, Internal Audit, Internal Controls, Management, Payroll, PeopleSoft, Process Improvement, Risk Management, Sarbanes-Oxley, Sarbanes-Oxley Act
Education
Kutztown University 1996 — 2000
Bachelor, Business Administration
University of Phoenix
Masters, Business Administration
University of South Carolina, Moore School of Business
Currently seeking new opportunities July 2015 - Present
FTS International July 2011 - July 2015
Capital One Bank December 2009 - May 2011
EMC January 2008 - October 2009
EMC2 2008 - October 2009
Intuit December 2005 - January 2008
Verizon 2003 - 2005
Cap Gemini 2000 - 2003
Skills
Test Planning, SDLC, Quality Center, Software Quality..., Agile Methodologies, Testing, Test Automation, Quality Assurance, Requirements Analysis, User Acceptance Testing, SQL, Regression Testing, Test Management, Scrum, SharePoint, System Testing, Resource Management, Risk Management, Integration, Visio, Microsoft SQL Server, Project Management, Business Analysis, Software Documentation, Unix, ITIL, Requirements Gathering, Enterprise Software, .NET, Software Project..., Test Cases, Agile Project Management, XML, QTP, JIRA, Manual Testing, Waterfall, Test Strategy, Databases, Performance Testing, Business Requirements, Defect Tracking, HP QTP, Management, Leadership, Vendor Management, Process Improvement, Software Development, Team Leadership, HP Quality Center
Education
University of Phoenix 2007 — 2009
B.S, Computer Information Systems
Verizon June 2012 - Present
Fedora Ambassaor 2007 - 2015
Quickoffice April 2012 - June 2012
Avaya March 2009 - March 2012
Avaya November 2007 - March 2009
Verint January 2006 - November 2007
Metro Atlanta Ambulance Service July 1996 - November 2006
AirMed, INC January 2003 - January 2006
Century Computer Consultant 2002 - 2003
Medical Management Professional 2000 - 2002
Skills
Disaster Recovery, Telecommunications, ITIL, Avaya, Call Centers, Servers, VoIP, IT Operations, SIP, Cross-functional Team..., Troubleshooting, Information Technology, Unix, Linux, Team Leadership, Leadership, Vendor Management, Databases, Windows Server, Red Hat Linux, TDM, PMP, Customer Service, Java, Call Center, Eclipse, Account Management, Visual Studio, Microsoft Office, Technical Leadership, Unix Shell Scripting, Strategic Planning, Team Building, Team Management, Microsoft Operating..., Business Development, Knowledge Management, Avaya Technologies, Mac OS, Hiring Practices, NICE, Microsoft Office 2007, Mac OS X, Avaya PBX, Verint, Project Implementation, Technical Hiring, Problem Solving, IT Project & Program..., Salesforce.com
Education
University of Phoenix 2006 — 2007
MSIT, Master of Information Systems
University of Phoenix 2001 — 2005
BSIT, Bachelor of Science In Information Technology
University of Phoenix
Doctor of Philosophy (Ph.D.), Doctor Of Management In Organizational Leadership/information Systems And Technology
Verizon Wireless September 2015 - Present
Verizon Wireless January 2014 - Present
Verizon Wireless October 2013 - Present
Verizon Wireless August 2009 - November 2012
Verizon 2009 - 2011
Verizon Wireless 2001 - 2011
Verizon Wireless August 2007 - July 2009
Verizon Wireless September 2006 - September 2007
Verizon Wireless January 2005 - August 2006
Skills
Account Management, Sales Management, Telecommunications, Leadership
Education
University of Phoenix 2009 — 2011
Masters, Business Management with a Concentration in Marketing
University of Phoenix 2003 — 2007
BSBM, Business Management w/ Marketing Concentration
Verizon February 2015 - Present
Verizon April 2004 - February 2015
Verizon November 1999 - April 2004
Verizon October 1997 - November 1999
ILC Data Device Corp June 1989 - October 1999
Verizon July 1996 - October 1997
Skills
Networking, Engineering, Management, Telecommunications, Troubleshooting, VoIP, Integration, Network Design
Education
University of Phoenix 2009 — 2014
Bachelor of Science (B.S.), Management Information Systems, General, 3.94
BusinessOne Consulting January 2015 - Present
Verizon Digital Media Services January 2014 - January 2015
Verizon Business March 2012 - February 2014
Verizon September 2010 - March 2012
Verizon September 2008 - August 2011
Verizon Communications February 2007 - July 2008
Verizon Communications January 2004 - February 2007
Verizon Communications July 2000 - December 2003
Skills
Telecommunications, Cross-functional Team..., Leadership, Project Management, Vendor Management, Integration, Management, Product Marketing, Product Management, Change Management, Program Management, Strategy, Business Process, Network Engineering, Video, Business Analysis, Networking, Strategic Planning, Process Improvement, Team Leadership, Digital Media, Conflict Resolution, Product Lifecycle..., Team Building, VOD, Project Planning, IPTV, SDLC, Broadband, Cisco Technologies, Account Management, Mobile Devices, IP, Strategic Partnerships, Cloud Computing, Wireless, Data Center, Business Development, Business Process..., VoIP, Competitive Analysis, Start-ups, Software Project..., Product Development, PMP, Billing Systems, Billing Solutions, CRM, iOS Development, Management Consulting
Education
University of Phoenix 2005 — 2008
MBA, Business Administration
Washington College 1995 — 1999
BA, International Studies & Economics
Cairo American College 1993 — 1995
General Studies, High School/Secondary Diplomas and Certificates
American School of Milan 1991 — 1993
General Studies, High School/Secondary Diplomas and Certificates
Verizon Wireless April 2013 - Present
Verizon 2013 - Present
Sprint Nextel July 2011 - August 2013
Suddenlink Communications July 2009 - July 2011
Best Buy November 2002 - June 2009
Skills
Interpersonal..., Sales Management, Retail Sales Experience, Telecommunications...
Education
University of Phoenix 2008 — 2013
Bachelor of Arts (B.A.), Communication, General
Verizon May 1992 - Present
Education
University of Phoenix 2010 — 2012
Associate’s Degree, Information Technology
CACI International Inc September 2013 - Present
CACI October 2010 - Present
Verizon November 2008 - March 2010
Verizon January 2006 - November 2008
United States Marine Corps 1992 - 2007
Verizon January 2001 - December 2005
Bell Atlantic Communication & Construction Service Inc. 1995 - 2001
Skills
New Business Development, Program Management, Process Improvement, Cross-functional Team..., Project Planning, Management, Security Clearance, Business Development, Leadership, Telecommunications, Project Management, Contract Negotiation
Education
University of Phoenix 2009 — 2011
Bachelor of Science, Organizational Security and Management
Western International University 2006 — 2008
Associates, Business Management
Frontier Communications November 2011 - Present
Frontier Communications December 2009 - November 2011
Verizon March 2006 - September 2008
Verizon February 2003 - November 2006
Verizon November 1999 - November 2003
Skills
Telecommunications, Ethernet, Project Management, VoIP, Wireless, Telephony, IP, Network Design, Switches, Management
Education
University of Phoenix 2004 — 2006
Verizon September 2013 - Present
AT&T October 2012 - September 2013
Lowe's Companies, Inc. July 2007 - November 2012
Skills
Analysis, Customer Retention, Customer Satisfaction, Customer Service, Marketing, New Business Development, Pricing, Sales, Training, Real Estate
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA), General Studies
Southern University A&M 2001 — 2008
Bachelor of Science (B.S.), Accounting
Verizon December 2004 - Present
MCI Corp. January 2003 - December 2004
MCI Corp December 2001 - January 2003
MCI Corp. December 2000 - December 2001
MCI Corp. July 1997 - December 2000
MCI International July 1995 - July 1997
EMI Communications 1990 - 1995
USAF 1981 - 1990
Skills
Telecommunications, Offshoring, Vendor Management, Call Centers, Outsourcing Management, Vendor Relationships, BPO, PMP, Strategic Planning, VoIP, Customer Relations, Offshore Outsourcing, Program Management, Professional Services, CRM, Pre-sales, Business Process, Project Planning, Unified Communications, Troubleshooting, Customer Service, Security, Managed Services, IP, SIP, MPLS, ITIL, Team Management, Network Design, Data Center, Telephony, Wireless, LAN-WAN, Project Management, Networking, Sales Operations, Sales Support, Hosted VoIP, LAN/WAN, Team Building, International Business, Global Management, Globalization, Business Process..., Process Management, Process Improvement, Management, Resource Management, Performance Metrics, Customer Service...
Education
University of Phoenix 2009 — 2015
Bachelor of Science in Business Administration (BBA), Business Managagement/IS, 3.74 GPA
Orange County Community College 1990 — 1994
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
EMC May 2014 - Present
Microsoft April 2012 - May 2014
Self-employed February 2011 - December 2011
Verizon August 1999 - October 2010
Skills
Salesforce.com, Microsoft Excel, Customer Service, Management, Retail, Sales, Sales Management, Customer Satisfaction, Microsoft Office, Purchasing, Inventory Management, Entrepreneurship, Outlook, Merchandising, Customer Relations, Retail Management, Inventory Control, Problem Solving, Billing, Word
Education
University of Phoenix 2007 — 2009
MBA, Marketing
Charles R. Drew Early Learning Center July 2015 - Present
DeVry University May 2013 - Present
BJ's Wholesale Club April 2012 - July 2015
Bryant Morgan Courier August 2009 - May 2012
Goddard Riverside Community Center October 2008 - May 2009
NYC Department of Education January 2007 - September 2008
Verizon Communications February 2004 - December 2006
Verizon Telecom February 2003 - February 2004
Verizon May 2002 - February 2003
Verizon Telecom November 1998 - February 2002
Skills
Microsoft Office, Great People Skills, PeopleSoft, Employee Relations, Customer Service, Problem Solving, Organizational..., Mentoring, Project Planning, Budgets, Recruiting, Succession Planning, Coaching, New Hire Orientations, Career Counseling, Onboarding, Operations Management, Policy, Program Management, Leadership Development, Strategic Planning, Leadership, Analysis, Human Resources, Management, Personnel Management, Employee Benefits, Performance Management, Temporary Placement, Training, Time Management, College Recruiting, Interviews, Labor Relations, Conflict Resolution, Workforce Planning, Career Development, Benefits Administration, Employee Training, Talent Management, Resume Writing, Change Management, Employee Engagement, Deferred Compensation, Applicant Tracking..., Hiring, Team Leadership, Strategy
Education
University of Phoenix 2005 — 2011
DM, Organizational Leadership
University of Scranton 1996 — 1997
MS, Human Resources
Iona College 1990 — 1995
BS, Psychology
Nassau Community College 1986 — 1988
Associate of Arts (AA), Liberal Arts
Vassar College 1983 — 1985
Cognitive Psychology and Psycholinguistics
Springfield Gardens High School 1979 — 1983
Academic Diploma, HS Dipolma
Frontier Communications October 1986 - Present
Verizon April 2000 - August 2006
Verizon May 1997 - April 2000
Verizon April 1994 - May 1997
Verizon September 1991 - March 1994
Verizon April 1989 - August 1991
Skills
Telecommunications, Managed Services, Call Center, CPE, Telephony, Account Management, Salesforce.com, Customer Retention, Solution Selling, VoIP, Sales Operations, Call Centers, T1, Direct Sales, Professional Services, Customer Service, Management, Team Leadership, Broadband, Sales Process, Customer Satisfaction, Sales, Process Improvement, Program Management, Coaching, Training, DSL, Wireless, Analysis, Networking, Ethernet, Customer Experience, Avaya, Troubleshooting, IP, Vendor Management, Co-location, Metro Ethernet, MPLS
Education
University of Phoenix 2003 — 2010
Management
Verizon November 1999 - March 2015
Verizon Data Services March 1998 - October 1999
Skills
Telecommunications, Unix, SQL, Requirements Analysis, Agile Methodologies, SDLC, Integration, Software Development, XML, Microsoft SQL Server, VoIP, Java, Web Services, Oracle, Troubleshooting, Software Project...
Education
University of Phoenix 2002 — 2004
Master of Business Administration (MBA), Business Administration and Management, General
USF, Tampa Florida 1995 — 1998
Bachelor of Science (BS), Management Information Systems, General
KVIIT Madras
Liaison Services January 2010 - Present
P.E.A.C.E. for Peace November 2011 - Present
Verizon November 2007 - April 2009
WIBO 2009 - 2009
Verizon Communications February 2003 - October 2007
Verizon Communications January 1999 - February 2003
Skills
Keynote Speaking, Operations Management, HR Policies, HRIS, HR Strategy, Event Management, Management Consulting, FMLA, Front-end Development, Training & Development, EEO compliance, Performance Management, Sales Management, Customer Retention, Mediation, Advocacy, Benefits Administration, Compliance Management, Call Center Development, Event Planning, Conference Management, Workshop Development, Workshop Leader, Fundraising, Community Relations, Community Outreach, Mentoring, Public Speaking, Team Building, Strategic Planning, Organizational..., Diversity, Performance Measurement, Hosting, Leadership, Process Improvement, Employee Training, Personnel Management, Coaching, Outlook, Entrepreneurship, Social Networking, Management, Telecommunications, Public Relations, Nonprofits, Sales, Marketing, Policy
Education
Villanova University 2003 — 2005
Master Certificate, Organizational Leadership
University of Phoenix 2003 — 2004
Associate of Arts, Business
doTERRA April 2010 - Present
Dental Assisting School of Utah February 2009 - Present
Utah Family Magazine September 2005 - February 2009
Verizon October 1997 - March 2005
Skills
Account Management, B2B, Direct Sales, Cold Calling, Sales Management, Salesforce.com, Solution Selling, Sales, Customer Retention, Lead Generation, Sales Process, Marketing, Sales Presentations, New Business Development, Market Planning, Product Marketing, Strategic Partnerships, Business Development, Email Marketing
Education
University of Phoenix 1998 — 2001
Bachelors, Marketing
Brighton High School 1989 — 1992
High School Diploma
Verizon November 2014 - Present
Superior Group/ Siemens May 2013 - February 2014
Seminole State College of Florida May 2008 - May 2012
Wiregrass Georgia Technical College August 1998 - April 2008
Skills
PowerPoint, Microsoft Word, Research, Human Resources, Microsoft Excel, Microsoft Office, Outlook, Leadership, Customer Service, Leadership Development, Budgets, Social Media, System Administration, Payroll, PeopleSoft, Employee Benefits, Training, Accounts Payable, Accounts Receivable, Invoicing, Interviews
Education
University of Phoenix 2004 — 2007
Bachelor of Science (BS), Business Administration and Management, General
Wiregrass Technical College (VTC) 1989 — 1990
Diploma, Data Processing/Accounting
The Megalomaniac Mommy April 2009 - Present
TapInfluence July 2013 - Present
The Megalomaniac Mommy Designs April 2009 - Present
Younger Family Home February 1999 - Present
Verizon July 2012 - January 2013
Life n Stats 2013 - 2013
Skills
Facebook, Twitter, Skype, Microsoft Office 2003, YouTube, Blogging, Web Design, Wordpress, Social Media, Google Analytics, Flickr, Social Networking, Digg, Photoshop, Graphic Design, SEO, Blogger, Copy Editing, WordPress, Journalism, Online Marketing, Content Management, Newsletters, Web Content, Copywriting, Books, Reviews, Media Relations, Creative Writing, Pinterest, Proofreading, Video Production, Press Releases, Social Media Marketing, Video, Adobe Creative Suite, Publishing, Content Development, Editing, Publicity, Content Strategy, Freelance Writing, Video Blogging, New Media, SMO, Social Media Measurement, SEO copywriting, Website Development, Editorial, Online Advertising
Education
University of Phoenix 2009 — 2011
Associate Degree, Information Technology & Web Design
Ashwaubenon High School 1993 — 1997
High School Diploma
Delaware Tech January 2011 - Present
Delaware Technical College January 2011 - Present
Verizon Communications October 1992 - December 2009
Verizon 1992 - 2009
Verizon Communications January 2000 - January 2002
Verizon Communications January 1996 - January 2000
Skills
Program Management, Public Speaking, Microsoft Office 2010, Strategy, Networking, Event Planning, PowerPoint, Microsoft Excel, Hardware, Help Desk Support, Pre-sales, Sales, Leadership Development, Staff Development, Community Outreach, Higher Education, Teaching, Organizational..., Grant Writing, Volunteer Management, Employee Training, Leadership, Training, Management, Team Building, Project Management, Nonprofits
Education
University of Phoenix 2010 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Wesley College 1997 — 2000
BS, Busness/Information Management
Verizon May 2010 - Present
nVision Global Technology Solutions, Inc. March 2008 - March 2010
Value Music Concepts Inc. January 2007 - February 2008
Solvay Pharmceutical May 2006 - January 2007
Geek Squad 2005 - 2007
Skills
SQL, IIS, T-SQL, Crystal Reports, Microsoft SQL Server, Oracle, .NET, Databases, Unix, SSRS, Web Services, ASP.NET, WCF, SharePoint, Software Project..., JavaScript, Visio, HTML, Business Analysis, Web Development, MySQL, Access, Visual Studio, SDLC, SSIS, Systems Analysis, TFS, VB.NET, C#, PL/SQL, Requirements Analysis, Software Development, Agile Methodologies, Web Applications, CSS, ASP.NET AJAX, Windows Server, Software Documentation, Business Objects, Entity Framework, Database Design, Business Intelligence, ADO.NET, ASP.NET MVC, AJAX, Integration, XML, Data Modeling, XSLT, VSS
Education
University of Phoenix 2015 — 2017
Graduate Project Management Certificate
DeVry University 2002 — 2005
BS
Verizon SGTUnited States Marine CorpsApril 1994 - June 1998
Skills
Cabling, Call Centers, Wireless Networking, TCP/IP, Ethernet, Telecommunications, T1, Troubleshooting, Switches, Telephony, LAN-WAN, Wireless, Networking, Network Design
Education
University of Phoenix 2004 — 2007
Syniverse Technologies April 2013 - Present
Syniverse Technologies April 2011 - Present
Syniverse Technologies May 2006 - August 2011
Verizon June 2000 - February 2006
United States Marine Corps 1992 - 1996
Skills
Troubleshooting, Checkpoint, MPLS, Cisco Certified, Routing, Network Security, Wireless, LAN-WAN, Telecommunications, Integration, Cisco Technologies, Juniper, Network Engineering, Cisco Certified Network..., Juniper JNCIP-SP, Brocade Ethernet Fabric
Education
University of Phoenix 2000 — 2002
MBA, Technology Management
Virginia Tech 1996 — 2000
BS, Management Science
Warwick High 1988 — 1992
Fort Worth Star-Telegram 2014 - Present
Studios 121 2013 - 2014
Dex One April 2012 - May 2013
Supermedia LLC (formerly Idearc Media, LLC & Verizon Information Services) 2009 - April 2012
Network Communications Inc March 2008 - December 2009
Idearc Media September 1994 - November 2007
Verizon 2000 - 2005
First Team Real Estate 1988 - 1994
Skills
Sales, SEM, Online Advertising, Salesforce.com, Selling, Marketing, Account Management, Lead Generation, B2B, Online Marketing, Cold Calling, Sales Process, Management, Marketing Communications, Advertising, PPC, Sales Operations, Advertising Sales, B2B Marketing, Competitive Analysis, Digital Marketing, Direct Marketing, Email Marketing, Local Search, Market Research, Marketing Management, Mobile Marketing, New Business Development, Product Marketing, Sales Management, Sales Presentations, Social Media Marketing
Education
University of Phoenix 2005 — 2007
T-Mobile February 2015 - Present
T-Mobile January 2013 - January 2015
T-Mobile November 2011 - January 2013
Frontier Communications July 2010 - November 2011
Verizon May 2008 - July 2010
Verizon February 2003 - May 2008
Verizon February 2002 - February 2003
Verizon February 2000 - February 2002
Skills
Telecommunications, Program Management, Integration, Leadership, Management, Business Development, Team Leadership, Project Management, Contract Negotiation, Marketing, Competitive Analysis, Strategic Planning, MVNO, Call Centers, Analysis, Business Process, Cross-functional Team..., Broadband, Contract Management, WebTrends Analytics, Reporting & Analysis, FiOS, Franchise Agreements, Call Center, Dreamweaver, Microsoft Office 2007, Product Management
Education
University of Phoenix 2001 — 2004
Master of Business Administration (MBA), eCommerce, 3.9
University of Wisconsin- Parkside 1987 — 1993
Bachelor's degree, International Relations and Affairs, 3.1
Verizon January 2011 - Present
Merrill Lynch November 2004 - December 2010
Xpressbet October 2004 - January 2005
Indiana University of Pennsylvania September 2001 - April 2003
Skills
Training, Time Management, CRM, Process Improvement, Account Management, Accounting, Agile Methodologies, Analysis, Business Analysis, Call Centers, Customer Experience, Customer Satisfaction, Data Analysis, Databases, Human Resources, IT Management, IT Service Management, Information Technology, Leadership, Management, Oracle, Program Management, Research, Team Leadership, Technical Support, Troubleshooting, System Administration, SharePoint, Access, Networking, Team Management, Telecommunications, Strategy, IT Strategy, SDLC, VMware, Windows Server, Windows 7
Education
University of Phoenix 2007 — 2008
MBA, Technology Management
University of Phoenix 2004 — 2006
BS, Information Technology
Rapiscan Systems January 2010 - Present
First American Home Buyers Protection July 2008 - July 2009
Verizon 2005 - 2008
Verizon Telecom 2005 - 2008
Skills
Project Management, Vendor Management, Program Management, Sales, SQL, Quality Assurance, Data Analysis, Windows, Pricing
Education
UOP 2000 — 2007
Master's degree, Management
University of Phoenix 2000 — 2007
Information Technology
FairPoint Communications October 2011 - Present
Fairpoint Communications April 2010 - October 2011
FairPoint Communications April 2008 - April 2010
Verizon June 2000 - April 2008
NYNEX August 1992 - June 2000
NYNEX October 1990 - August 1992
New England Telephone June 1983 - September 1987
Skills
SCCM, Installshield Admin..., Remedy ITSM, Service Desk, WAN, Provisioning, Data Center, Cisco Technologies, LAN-WAN, Telecommunications, Technical Support, Hardware, Testing, Troubleshooting, Project Management, Telephony, System Administration, Integration, Servers, Active Directory, Switches, TCP/IP, Routers, Management, Vendor Management, VoIP, Ethernet, IP, System Deployment, Firewalls, Managed Services, Call Centers, Wireless, Disaster Recovery, DNS, Routing, Computer Network..., VPN, ITIL, Network Engineering, Cabling
Education
University of Phoenix 2010 — 2013
AAIT, Information Technology
Verizon Communications January 2009 - Present
Verizon October 1998 - January 2009
Skills
Vendor Management, Team Building, Telecommunications, T1, Process Improvement, Team Leadership, Project Management, Leadership Development, Call Center, Public Speaking, Telecommunications..., Microsoft Excel, Customer Satisfaction, Cross-functional Team..., Call Centers, Program Management, Visio
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Virginia Union University 1988 — 1994
Bachelor of Arts (BA), Political Science and Government
Unified Connection January 2015 - Present
Verizon February 2010 - October 2014
Verizon Business June 2009 - January 2010
Verizon Business August 2007 - June 2009
Verizon Business January 2006 - August 2007
Verizon Enterprise Solutions August 2003 - January 2006
Verizon Enterprise Solutions July 1987 - July 2003
Skills
Co-location, Managed Services, Unified Communications, Sales Operations, Telecommunications, MPLS, Data Center, VoIP, Cloud Computing, Wireless, Solution Selling, WAN, Professional Services, IP, Ethernet, Call Center Development, Cloud Applications, Cloud Security, Strategic Leadership
Education
University of Phoenix 2000 — 2000
Verizon
Skills
Wireless, Active Directory, Telecommunications, T1, PowerPoint, Data Center
Education
University of Phoenix
Verizon February 1997 - July 2008
Skills
Call Center, Customer Satisfaction, Customer Service, Troubleshooting, Process Improvement, Customer Retention, Software Documentation, Telecommunications, Customer Experience, Avaya, Access, Team Leadership, Data Entry, Lotus Notes, Outlook, Technical Support, Microsoft Office, CPOE, Visio, Telephone Skills
Education
University of Phoenix
MBA, Healthcare Administration
Verizon 1987 - Present
Alltel Communications June 1987 - January 2009
Skills
Project Management, Troubleshooting, Program Management, Telecommunications, 4G, Contract Negotiation, RF, Vendor Management, Cross-functional Team..., Cellular Communications, CDMA, Project Planning, Negotiation, Fiber Optics, Wireless Networking, Wireless, Microsoft Office, AutoCAD, Contract Management, PMP, Construction, Engineering, MS Project, Team Leadership, LTE, Integration, Customer Service, Construction Management
Education
University of Phoenix 1995 — 1996
Logistics, Materials, and Supply Chain Management
Syniverse Technologies April 2007 - Present
Verizon 1977 - 2007
Skills
Applicant Tracking..., Onboarding, Recruiting, Talent Acquisition, Telecommunications, Talent Management, Technical Recruiting, Personnel Management, Process Improvement, SAP, Management, Vendor Management, Internet Recruiting, Employee Relations, Human Resources, HRIS, Sourcing, Integration, Temporary Placement, Product Management, Mobile Devices, Wireless, Cross-functional Team..., Leadership
Education
Hillsborough Community College 1990 — 1997
Associate's Degree, Business Administration and Management, General
University of Phoenix 2000 — 2002
Bachelor's Degree, Business Administration and Management, General
Verizon August 1988 - Present
Skills
VoIP, Telecommunications, Fiber Optics, Vendor Management, Network Engineering, Telephony, Troubleshooting, Optical Fiber, Program Management, DSL, Process Improvement, Project Management, MPLS, Switches
Education
University of Phoenix 2001 — 2007
BS, Business Management
Transamerica Life Insurance Company August 2014 - Present
AEGON January 2009 - Present
Verizon August 2006 - November 2008
Skills
Call Centers, Risk Management, Telecommunications, Project Management, Insurance, Process Improvement, Analysis, Business Process..., Program Management, Software Documentation, Team Building, Team Leadership, Leadership, Business Analysis, Management, Project Planning, Customer Experience
Education
University of Phoenix
BS, Business Administration
TEKsystems January 2011 - Present
The Revolution Group June 2009 - December 2010
Verizon July 1992 - November 2008
Skills
Telecommunications, Customer Service, Team Leadership, SDLC, Business Analysis, Vendor Management, Project Planning, Visio, Requirements Analysis, Process Improvement, PMP, Project Management, Integration, PMO, Program Management, Management, Software Documentation, Leadership
Education
University of Phoenix 2006 — 2008
Bachelor, Business
Emerald Rose Restaurant Marketing RepAkwesasne Mohawk CasinoAugust 2008 - February 2009
Verizon October 2000 - June 2006
Verizon 2000 - 2006
verizon 2000 - 2006
Skills
Customer Service, Account Management, Customer Satisfaction, Customer Retention, Team Building, Team Leadership, Call Centers, Salesforce.com, Management, Marketing Strategy, Telecommunications, Leadership, Sales Management, Microsoft Excel
Education
Tractor Trailer 1994 — 1994
yes, Over the road Long haul
University of Phoenix
Associate's degree, Accounting
TEK Systems March 2011 - August 2013
Verizon February 2004 - July 2010
Verizon August 1997 - February 2004
Verizon December 1995 - August 1997
Service Clerk July 1985 - December 1995
Skills
Risk Management, Quality Control, Project Management
Education
University of Phoenix 2000 — 2002
Bachelors of Science, Management
Verizon January 2014 - Present
Verizon March 2013 - July 2014
Verizon January 2010 - February 2013
Skills
Program Management, Software Project..., Project Management, PMO, Vendor Management, Requirements Analysis, Business Analysis, Telecommunications, MS Project, Integration, Process Improvement, Project Delivery
Education
University of Phoenix 2007 — 2010
Master of Arts (M.A.), Management, 3.76
University of Phoenix 2003 — 2007
Bachelor of Science (B.S.), Information Technology, 3.7
Verizon
Skills
Quality Auditing, Employee Training, Telecommunications, Vendor Management, Managed Services, Team Leadership, Process Improvement, Troubleshooting, Microsoft Excel, Microsoft Office, Leadership, Project Planning
Education
University of Phoenix 2003 — 2005
Associate's Degree, Business Management, 3.8
Lee Davis High School 1979 — 1981
High School
Zumba March 2013 - Present
Verizon September 1990 - Present
Skills
Integration, Telecommunications, Process Improvement, Wireless, PeopleSoft, Account Management, Requirements Analysis, Vendor Management, Sales, Visio, Leadership, Unix
Education
University of Phoenix 2004 — 2009
BA, Accounting
Zayo Group 2011 - Present
HIgh Energy Productions 2007 - Present
Level 3 Communications 2008 - 2010
Verizon 1996 - 2007
Skills
VoIP, Managed Services, Telecommunications, Contract Negotiation, MPLS, Direct Sales, Wireless, Solution Selling, Product Management, SIP, Co-location, Salesforce.com, IP, T1, Account Management, Unified Communications, Cloud Computing, Product Marketing, Management, SIP Trunking, Ethernet
Education
University of Phoenix 1999 — 2002
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
East Central High School
Northwestern Mutual January 2013 - Present
Frontier Communications July 2010 - January 2013
Verizon January 2009 - July 2010
Skills
Disability Insurance, 401k, Life Insurance, Employee Benefits, Fixed Annuities, Retirement Planning, Succession Planning, Personal Financial..., Long Term Care Insurance, Roth IRA, Debt Management, Wealth Accumulation
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
West Virginia Wesleyan College 2003 — 2007
Bachelor of Arts (B.A.), Political Science and Government
Xerox Customer Care RepresentativeXeroxSeptember 2012 - February 2013
Cox Communications February 2012 - July 2012
Verizon March 2007 - October 2011
USAA June 2005 - February 2008
Skills
Telecommunications, Microsoft Office 2007, Typing, Property & Casualty..., Data Entry
Education
South University 2012 — 2012
Information Technology, 3.5
University of Phoenix 2009 — 2011
Veterans Administration August 2010 - Present
Law Offices of Robert Wilson June 2008 - December 2010
PEOPLE SHARE 2010 - 2010
General Counsel University of the District of Columbia January 2009 - May 2009
Federal Communications Commission September 2008 - December 2008
Councilmember Kwame Brown January 2008 - May 2008
Verizon March 1999 - July 2006
Skills
Contract Negotiation, Contract Management, Legal Research, Litigation, Legal Writing, Analysis, Microsoft Office, Negotiation, Civil Litigation, Program Management, Budgets, Strategic Planning, Team Building, Real Estate, Procurement, Market Research, Management, Project Planning, Team Leadership, Leadership, Customer Service, Project Management, Government Procurement, Policy Analysis, Public Policy, Time Management, Government, Policy, Government Contracting, Proposal Writing, Public Speaking, Finance, Logistics, Outlook, Microsoft Word, Westlaw, PowerPoint, Microsoft Excel, Administrative Law, Legislative Relations, Research, Training, Nonprofits, Mergers & Acquisitions, Strategy, Legislation, Risk Management
Education
University of the District of Columbia - The David A. Clarke School of Law 2006 — 2009
JD, Law
University of Phoenix 2002 — 2005
BS, Business Management
William Penn High School
Verizon April 2004 - Present
Skills
Team Building, Strategic Planning, Program Management, Business Strategy
Education
University of Phoenix 2005 — 2009
AAB, Business Management
National Pronto Association April 2012 - Present
Verizon December 2006 - August 2010
GTE/Verizon December 1997 - December 2006
Skills
Wireless, VoIP, Telecommunications, Telephony, Fiber Optics, Call Centers, Avaya, Team Leadership, Computer Network..., Troubleshooting, Managed Services, Team Building, Switches, Project Management, Vendor Management, Management, Process Improvement, Training, Networking, Customer Service
Education
University of Phoenix
Verizon October 1999 - Present
Education
Rutgers, The State University of New Jersey-Newark
University of Phoenix
bs, Accounting
Titan 360 November 2009 - Present
Verizon April 2003 - November 2009
Verizon 1988 - 2009
Skills
Account Management, New Business Development, Direct Sales, Salesforce.com, Marketing Strategy, Cold Calling, Lead Generation, Sales, Vendor Management, Advertising, Business Development, Managed Services, Marketing, Strategic Planning, Telecommunications, Product Management, Product Marketing, Marketing Communications, Integrated Marketing, Customer Service, Contract Negotiation, Strategic Partnerships, Sales Operations, Solution Selling, Management, Strategy, Cross-functional Team..., B2B, CRM, Sales Process, Start-ups, Customer Retention, Selling, Competitive Analysis, Leadership, Team Leadership, Operations Management, Online Advertising, Team Building, Marketing Management, Customer Satisfaction, Direct Marketing, Budgets, Negotiation, Pricing, Business Strategy, Market Research, Digital Marketing, Training, Online Marketing
Education
University of Phoenix 2005 — 2008
Verizon 2007 - 2011
Education
University of Phoenix 2009 — 2011
B.S., Business Management, 3.58
WakeMed September 2011 - Present
Verizon April 2008 - April 2011
Verizon June 1974 - January 2004
Skills
Training Delivery, Access Service - Wrote..., Operator Services, Customer Service, Call Centers, Team Building, Project Planning, Management, Project Management, Cross-functional Team..., Training, System Administration, Team Leadership, Leadership, Microsoft Excel, Microsoft Office
Education
University of Phoenix 1999 — 2010
Bachelor of Applied Science (B.A.Sc.), Business Management
Verizon Wireless July 2012 - Present
Verizon July 2008 - June 2012
Skills
Customer Service, Management, Telecommunications, Sales, Wireless, Leadership, Team Leadership, Account Management, Mobile Devices, Team Building, Training, Customer Satisfaction, Troubleshooting, Strategic Planning, Solution Selling
Education
University of Phoenix 2000 — 2002
Accounting and Business/Management
osborn high school 1990 — 1994
Secured Investment Corp February 2015 - Present
Honu Hawaiian Diving May 2012 - Present
Verizon June 2008 - April 2011
Qwest April 2004 - August 2005
Skills
Real Estate, Real Estate Development, Real Estate Transactions, Real Estate Financing, Real Estate License, New Business Development, Business Strategy, Business Intelligence, Business
Education
University of Phoenix 2009 — 2010
Associate's degree
Cheney high school 1999 — 2003
High school diploma
Verizon December 1999 - Present
Verizon Enterprise Solutions 1999 - Present
Education
University of Phoenix
Verizon December 2005 - Present
Acme Markets December 1980 - January 2006
Skills
Troubleshooting, Telecommunications, Networking, Technical Support, Wireless, Computer Hardware, Windows, Product Management, Testing, Software Installation
Education
University of Phoenix
Verizon SupervisorVerizonFebruary 1982 - Present
Skills
Microsoft Excel, Management, Microsoft Office, PowerPoint, Sales, Customer Service, Research, Training, Strategic Planning, Outlook, Microsoft Word, Call Centers
Education
University of Phoenix 1996 — 2000
Bachelor of Business Administration (B.B.A.)
University of Phoenix 1996 — 2000
Bachelor's degree, Business Administration and Management, General
Impact Solutions Consulting Inc. May 2009 - Present
Verizon September 2005 - August 2009
USA Check Cashed 2002 - 2005
Skills
Project Engineering, Rights Of Way, Graphic Design
Education
University of Phoenix
Health/Health Care Administration/Management
Verizon May 1979 - Present
Verizon 1979 - 2012
Skills
Troubleshooting, Team Leadership, Microsoft Office, Training, Business Analysis, System Administration, Access, Network Security, Cross-functional Team...
Education
University of Phoenix 2002 — 2007
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Verizon July 2000 - Present
Education
University of Phoenix
Business Administration and Management, General