Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
blue rose March 2010 - Present
McKesson March 2010 - March 2012
Blue Rose Catering March 2010 - March 2012
The Pope Group, LLC August 2009 - February 2010
Verizon October 2007 - May 2008
Spanish Trace Apartments March 2007 - October 2007
Skills
Management, Accounts Payable, Invoicing, Payroll, PeopleSoft, Human Resources, Administration, Customer Service, Spreadsheets, Accounting, Microsoft Excel, Interviews, Budgets, Microsoft Office, Project Management, Data Entry, Training
Education
University of Phoenix 2004 — 2006
Business Management
Greenville High School 1979 — 1983
Diploma
Verizon September 1980 - Present
Skills
Telecommunications, Program Management, Safety Presentations, Leadership, Microsoft Office, Public Speaking, Team Leadership, LAN-WAN, Optical Fiber, DSL, Microsoft Excel, Team Building, PowerPoint, Ethernet, Social Media, T1, VoIP, Rail Safety
Education
University of Phoenix 2003 — 2005
Master of Business Administration (M.B.A.), Technology Management
DeVry Institute of Technology Long Beach, California 1998 — 2001
Bachelor of Science (B.S.), Computer and Information Sciences, General
Verizon June 2012 - Present
H & R Block November 2006 - April 2012
Skills
Management, Tax, Tax Returns, Tax Preparation, Accounts Payable, QuickBooks, Accounting, Accounts Receivable, Account Reconciliation, Payroll, General Ledger, Bookkeeping, Financial Reporting, Journal Entries, Income Tax, Tax Accounting, Auditing, Financial Statements, Financial Analysis, Budgets
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.32
University of Phoenix 2008 — 2010
B.S, Business Administration
Milgard Windows & Doors February 2013 - Present
Milgard Windows & Doors September 2005 - February 2013
Verizon April 2001 - September 2005
Verizon April 1999 - April 2001
Macy's October 1998 - April 1999
United States Marine Corps January 1993 - January 1999
Skills
Sales Management, Sales Operations, Contract Negotiation, Management, Training, Team Building, P&L Management, Sales Presentations, Operations Management, Marketing Strategy, Account Management, Public Speaking, Sales, Budgets, Sales & Marketing..., New Business Development, Pricing, Strategic Selling, Lead Generation, Facilitation, Team Management, Marketing Research, Coaching, Build Strong Teams, Cross-functional Team..., Leadership Development, Sales&Marketing, Communication, Computer Repair, Computer Proficiency, Computer Maintenance, Computer Network...
Education
University of Phoenix 2012 — 2015
Bachelors of Science, Business Managerment, 3.8 GPA
Lockheed Martin Industrial Defender September 2014 - Present
Lockheed Martin Industrial Defender May 2014 - Present
UnitedHealth Group August 2011 - May 2014
Verizon March 2005 - June 2010
Skills
Troubleshooting, Software Documentation, Technical Support, Active Directory, Windows 7, Call Centers, DS3, Windows XP, Help Desk Support, Cisco Technologies, Disaster Recovery, Network Administration, Network Security, Networking, Servers, TCP/IP, Windows Server, VPN, Software Installation, VMware, Switches, Firewalls, Windows, Routers, Hardware, Operating Systems, Computer Security, DNS, Computer Hardware, Microsoft Office, Process Improvement, Information Security, Healthcare Information..., System Administration, DHCP, Vendor Management, LAN-WAN, HIPAA, Team Leadership, Security, SAN, Cloud Computing, Integration, Virtualization, Citrix, Microsoft Exchange, VoIP, Information Security..., Enterprise Software, WAN
Education
University of Phoenix
Associate of Arts (AA), Information Technology
Verizon 2009 - Present
IBEW Local 824 May 2009 - May 2012
IBEW Local 824 June 2010 - September 2010
Verizon 2004 - 2009
Verizon 1998 - 2004
Skills
Customer Service, Customer Satisfaction, DSL, VoIP, Sales, Team Leadership, Microsoft Office, Frame Relay, Call Centers, Invoicing, Employee Training, PowerPoint, Internal Communications, Decision Making Skills, Customer Relations, External Relations, Leadership Development, Organizational..., Organizing, Word, Excel, Telecommunications, Telecommunications..., Telecommunication..., Telecommunication..., Order Entry, Order Processing, Purchase Agreements, Training & Development, Staff Development, Staff Mentoring, Staff Training, Diversity Training, Project Coordination, Telephone Skills, Outstanding Customer..., Procedure Development, Root Cause Analysis, Quality Auditing, Provisioning, Telephony, Customer Experience, Avaya, Direct Sales, Teamwork, Training, Engineering, Project Management
Education
University of Phoenix 2008 — 2010
Master of Business Administration, Project Management
University of Phoenix 2002 — 2007
Bachelor of Science, Business Management
Verizon May 2015 - Present
DaVita August 2011 - May 2015
A G Russell Knives August 1993 - July 2011
Skills
Data Entry, Microsoft Excel, Microsoft Word, PowerPoint, Team Building, Inventory Management, Management, Outlook
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix 2008 — 2013
Business Administration and Management, General
Dallas Calibration Services September 2013 - Present
Sears Holdings Corporation February 2009 - July 2013
Verizon May 1995 - January 2009
US Navy October 1981 - June 1995
Skills
Operations Management, Customer Service, Vendor Management, SAP, Inventory Control, Customer Satisfaction, Management, Inventory Management, Cross-functional Team..., Process Improvement, Sales, Calibration, Quality Assurance, Testing, Tolerance Analysis, Uncertainty Analysis, SPC, Lean Transformation, Team Building, Continuous Improvement, Supply Chain Management, Budgets, Program Management, Team Leadership, Human Resources, Six Sigma, P&L Management
Education
University of Phoenix 2006 — 2008
MBA, Business Administration
University of Phoenix 2004 — 2006
BSBM, Business Management
US Navy Advance Metrology 1981 — 1995
Fleet Calibration (NEC 6673) and Advance Calibration (NEC 1588), Advanced Metrology/Calibration
Verizon Wireless May 2015 - Present
Verizon May 2014 - April 2015
Verizon Wireless May 2013 - May 2014
Verizon Wireless July 2011 - May 2013
Verizon Wireless (Worldwide Wireless) 2007 - 2011
CVS Pharmacy 1998 - 2008
Skills
Telecommunications, Wireless, CDMA, Call Center, LTE, 4G, Mobile Devices, Customer Service, 3G, Customer Retention, Customer Satisfaction, Customer Experience, Cellular Communications, VoIP, Team Leadership, Direct Sales, Microsoft Office, Account Management, Team Management, Mobile Communications, Team Building, Sales Operations, Sales, B2B, Retail, Time Management, Training, Retail Sales, Inventory Management, Management, Quotas, Mobile Technology, Wireless Networking, Coaching, Wireless Broadband, Microsoft Excel, M2M, Solution Selling, Call Centers, Leadership, Sales Management, Networking, Sales Presentations, Cross-functional Team..., Sales Process, Cold Calling
Education
University of Phoenix 2014 — 2015
Bachelor in Business Science, Human Resources Management and Services, B+
University of Phoenix 2007 — 2012
Associate's degree, Business/Commerce, General
University of Phoenix 2007 — 2012
Certificate, Human Resources Management/Personnel Administration, General, A
Tangoe January 2015 - Present
Verizon Enterprise Solutions 2006 - 2014
Verizon 2005 - 2006
Infonet 2003 - 2005
Verizon 1996 - 2003
Verizon 1995 - 1996
Skills
Program Management, CRM, VoIP, Vendor Management, Telecommunications, PMO, Requirements Analysis, Cross-functional Team..., Community Outreach, Process Improvement
Education
University of Phoenix
Bachelor of Business Administration (B.B.A.), Public Administration, 3.9
University of Phoenix
Associate of Arts (A.A.), General Studies, 3.2
City of Anthony, NM July 2013 - Present
Wells Fargo April 2010 - Present
Wells Fargo December 2006 - April 2010
Wells Fargo April 2004 - December 2006
Verizon April 1999 - December 2003
Excel Communications 1998 - 1999
Skills
Talent Acquisition, Applicant Tracking..., Employee Relations, Onboarding, College Recruiting, Talent Management, HRIS, PeopleSoft, Performance Management, Workforce Planning, Recruiting, HR Policies, Human Resources, Employee Engagement, Employment Law, Leadership, Interviews, HR Consulting, Internet Recruiting, New Hire Orientations, Sourcing, Cold Calling, Conflict Resolution, Coaching, Job Fairs, Legal Compliance, Succession Planning, Screening Resumes, FMLA, Call Centers, Behavioral Interviewing, Change Management, Exit Interviews, Team Building, Interview Preparation, Performance Appraisal
Education
University of Phoenix 2011 — 2012
MBA, Business
New Mexico State University 1993 — 1997
BA, Human Resources
School Board of Hernando County 2014 - Present
Verizon January 2000 - October 2014
IBM April 1999 - January 2000
Fenimore, Kay, Harrison & Ford, LLP June 1998 - December 1998
Skills
Project Management, Team Management, Information Technology, Executive Management, Customer Service, Teaching, HTML, Java, .NET, Strategic Planning, Public Speaking, Budgets, Negotiation, Microsoft Office, Microsoft Word, English, Research, Outlook, C++
Education
University of Phoenix 2003 — 2005
Bachelor of Applied Science (BASc), Information Technology
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.98
Verizon March 2014 - Present
CarMax June 2013 - February 2014
iCracked Inc. October 2013 - 2014
U.S. Cellular August 2011 - June 2013
Apple Inc. October 2007 - August 2010
Best Buy July 2007 - October 2007
Best Buy October 2006 - July 2007
RadioShack February 2004 - October 2006
Skills
Call Centers, Wireless, Telecommunications, Troubleshooting, Customer Experience, Customer Satisfaction, Direct Sales, Wireless Networking, Customer Service, Solution Selling, Account Management, Team Leadership, Sales, Microsoft Office, Sales Operations, Retail, Inventory Management, Leadership, Team Building, Training, Customer Retention, Merchandising, Technical Support, Project Management, Sales Process, OS X, PowerPoint, Time Management, Business Development, Mobile Devices, Coaching, Microsoft Word, Computer Hardware, Process Improvement, Analysis, Social Networking, Employee Training, Marketing, Security, Teamwork, Microsoft Excel, Networking, Data Center, B2B
Education
University of Phoenix 2013 — 2016
Bachelor of Science, Management Information Systems, General
· Attended ITT Technical Institute 2001 — 2003
Computer Science
· Lockport High School Class of 2001 1997 — 2001
High School Diploma, General Studies
Verizon Wireless May 2014 - Present
Lightower April 2013 - May 2014
Sidera Networks September 2009 - April 2013
AT&T April 2009 - September 2009
Verizon January 2004 - November 2008
Verizon 2000 - 2004
Verizon 1999 - 2000
Verizon 1997 - 1999
Skills
Cisco Switches 7613,..., TCP/IP, DHCP, DNS,..., WANs, GigE, Fast..., Windows 7, VISTA, XP,..., AutoCAD..., MS Office, LNI SmallWorld, A+, Installation,Configurati..., Diagnosing and..., Circuit Design..., Infinera, Ciena Core..., Ethernet, Cisco Technologies, Microsoft Office, Troubleshooting, Switches, MPLS, Software Installation, T1, DWDM, Windows 7, WAN, SDH, Telecommunications, Call Centers, Fiber Optics, TCP/IP, Testing, Wireless, Provisioning, Networking, Routers, Network Design, Computer Network..., Network Engineering
Education
AVTechnical Institute 2009 — 2009
CCNA Course, CCNA Cisco Routing/Switching/Internetworking
University of Phoenix 2002 — 2005
Associates, General Studies / Information Technology
New Horizons Computer Learning Center 2001 — 2001
A+ Certification, A+ Hardware / A+ Software/Operating systems
Piscataway Vo-Tech 1990 — 1993
High School Diploma, Mechanical Drafting and Mechanical Drafting CAD/CADD
SiteReady LLC May 2014 - Present
Netwolves January 2013 - Present
MAG Holdings of Tampa January 2009 - January 2014
Verizon January 2003 - January 2008
Verizon January 1999 - January 2003
VERIZON CORPORATION January 1996 - January 1999
Southern New England Telephone Co. March 1986 - May 1995
Skills
Telecommunications, Wireless, VoIP, GSM, IP, Call Center, Customer Service, Project Management, 3G, CDMA, SDH, Troubleshooting, Microsoft Office, Telephony, Customer Satisfaction, Technology, Business Planning, Business Process, Customer Retention, Business Relationship..., Diversity, Goal Oriented, Business Objects, Communication, Technical Leadership, Problem Solving, Project Planning, Service Management, Service Delivery, Highly motivated..., Vendor Management, Call Centers, Enterprise Software, Training, Strategy, Cross-functional Team..., Sales, Leadership, Process Improvement, Professional Services, Visio, Product Management, B2B, MPLS, Budgets, Quality Assurance, Solution Selling
Education
University of Phoenix 1999 — 2002
BA, Business Administration
University of Phoenix 1998 — 2002
Bachelors Degree, Business Administration
Hillsborough Community College 1996 — 1998
AAS, Business Administration
Frontier Communications 2013 - Present
Frontier Communications 2005 - 2013
Verizon 2001 - 2010
Skills
Telecommunications, Vendor Management, Broadband, Telephony, VoIP, IP, Managed Services, Call Centers, Wireless, Troubleshooting, Ethernet, Integration, MPLS
Education
University of Phoenix 2009 — 2011
Bachelor's degree, Business Administration and Management, General
Western International University 2005 — 2009
Associate of Arts (AA), Business Administration and Management, General
Verizon March 2014 - Present
DaVita February 2013 - February 2014
PepsiCo April 2011 - February 2013
PepsiCo July 2008 - March 2011
DBM May 2007 - August 2007
DriveTime September 2006 - May 2007
AT&T Mobility June 1999 - September 2006
Skills
Training, Customer Service, Management, Human Resources, Curriculum Development, Collections, Training Delivery, Instructor-led Training, Research, Accounts Receivable, Accounts Payable, Staff Supervision, Virtual Training, Employee Training, Employee Benefits, Sales, Leadership, Time Management, Microsoft Office, Analysis, Payroll, Employee Relations, Sales Operations, Performance Management, Program Management, Leadership Development, Organizational..., Team Building, Coaching, Hiring, Succession Planning
Education
University of Phoenix 2004 — 2008
Bachelor of Science (B.S.), Business Administration and Management, General
Palm Beach County School of Arts 1992 — 1996
High School Diploma, High School/Secondary Diploma Programs
Verizon September 1996 - November 2010
Virginia National Guard 229th Chemical Company January 1993 - January 1995
US Army 101st Airborne 63rd Chemical Co. January 1987 - January 1990
Education
University of Phoenix 2003 — 2005
Bachelor Science, Finance
Kyle's World October 1996 - Present
Aflac February 2014 - June 2014
Verizon December 2011 - May 2013
Verizon Telecom July 2010 - December 2011
Verizon Telecom February 1997 - December 1999
New York Telephone July 1988 - January 1997
Skills
Telecommunications, Business Analysis, Analysis, Data Analysis, Process Improvement, Microsoft Excel, Microsoft Office, Forecasting, Business Strategy, PowerPoint, WFA/DO, Customer Service, Microsoft Word, Photoshop, Problem Solving, Leadership, Payroll, Policy, Call Centers, Human Resources, Team Building, Photography, Management, Digital Photography, Time Management, Social Networking, Social Media, Team Leadership
Education
University of Phoenix 2006 — 2010
Bachelors, Business Administration, 3.77 GPA
John Dewey High School 1976 — 1980
General Studies
Life
Cape Fox Professional Services August 2015 - Present
Manpower September 2012 - Present
Verizon March 2000 - July 2010
Skills
Microsoft Excel, Banking, Human Resources, Budgets, Telecommunications, Management, Leadership, Credit, Administration, Microsoft Office, PowerPoint, Public Speaking, Team Building, Training
Education
University of Phoenix 2010 — 2014
Bachelor's degree, Information Technology
Verizon February 2006 - Present
Verizon Global Network Solutions November 2000 - February 2006
Verizon Global Network Solutions August 1998 - November 2000
Verizon October 1995 - August 1998
Skills
Telecommunications, Visio, T1, Computer Network..., Ethernet, IP, Network Design, VoIP, Technical Writing, Data Center, Program Management, MPLS, Integration, Switches, Cisco Technologies, Computer Hardware, Wireless, Network Engineering, Troubleshooting, IT Operations, Vendor Management, WAN, Managed Services, Cross-functional Team..., IT Service Management
Education
University of Phoenix 2003 — 2008
Bachelor's degree, Business Management
SUNY Maritime College 1990 — 1992
Verizon Business April 2005 - Present
Verizon January 1998 - April 2005
Education
University of Phoenix 2009 — 2012
Bachelors, Business Management
Hillsborough Baseball League September 2014 - Present
Verizon June 2014 - Present
Hillsborough Baseball League April 2012 - Present
US Coast Guard Auxiliary July 2009 - Present
Verizon August 2012 - June 2014
Verizon February 1997 - August 2012
Marriott International August 2008 - February 2010
Skills
Customer Service, Team Building, Team Leadership, Customer Satisfaction, Troubleshooting, Microsoft Office, Telecommunications, Microsoft Excel, Microsoft Word, PowerPoint, Incident Management, Security and Incident..., Organizational..., Project Planning, Access, Human Resources, Coaching, Security, Agile Methodologies, Agile & Waterfall..., Agile Methodolgy, Software Documentation, Program Management, Management, Leadership, Project Management, Training, Cross-functional Team..., Process Improvement, Call Centers, Account Management, Strategy, Product Management, Analysis, Vendor Management, Sales, Marketing, Enterprise Software, Change Management
Education
University of Phoenix 2010 — 2011
Masters, Criminal Justice Administration
University of Phoenix 2008 — 2010
Bachelors, Organizational Security and Management
University of Phoenix 2006 — 2008
Associates, General Studies
Rahway High School
Vitalyst 2014 - Present
Verizon 2013 - 2013
ShoreTel 2010 - 2012
Avaya 2009 - 2010
3Com, acquired by HP 2007 - 2009
Z Interiors, dba V2K Window Fashions 2004 - 2007
Avaya 1998 - 2004
AT&T 1993 - 1998
Skills
Unified Communications, Channel, Telephony, Resellers, Enterprise Software, VoIP, Avaya, SIP, Managed Services, Partner Management, Mobile Applications, Data Network, Wireless Networking, Channel Sales..., Channel Account..., Collaboration Tools, CRM Integration, Software Integrations, Solution Selling, Wireless, Cloud Computing, SaaS, IP, Channel Partners, Salesforce.com, Call Center, Data Center, Unified Messaging, Ethernet, Account Management, Multi-channel Marketing, LAN-WAN, Sales Enablement, Virtualization, New Business Development, Mobile Devices, Channel Sales, Network Security, Sales Presentations, Professional Services, Cisco Technologies, Call Centers, Networking, Strategy, Start-ups, Outsourcing, Selling, Sales
Education
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General
Epoch Universal, Inc. February 2014 - Present
Nexus IS July 2010 - December 2013
Zurich North America February 2009 - June 2010
Verizon April 2007 - November 2009
Verizon Enterprise Solutions Group May 2004 - September 2006
MCI September 2001 - February 2004
SBC 1999 - 2001
Nestle USA 1994 - 1999
Nestle 1994 - 1999
Skills
Unified Communications, Managed Services, Solution Selling, Data Center, VoIP, Cloud Computing, WAN, IP, Selling, Product Management, Vendor Management, VMware, SaaS, Business Development, Channel Partners, Telephony, SIP, Ethernet, Video Conferencing, Storage, Cisco Technologies, CRM, Pre-sales, Network Architecture, Virtualization, Mobile Devices, Professional Services, Direct Sales, Partner Management, Management, Salesforce.com, Sales Operations, Call Centers, Enterprise Software, Storage Area Networks, Disaster Recovery, Telecommunications, Go-to-market Strategy, Security, Co-location, Sales, NetApp, Account Management, Network Design, Sales Process, Strategic Partnerships, Networking, Wireless, MPLS, Strategy
Education
University of Phoenix 1997 — 1999
BS/IT, Business Management, Technology
CLC
Monroe High School
Crown Castle January 2015 - Present
LoJack Corporation July 2013 - August 2014
LoJack Corporation January 2008 - June 2013
Verizon January 2007 - January 2008
Verizon October 2005 - December 2006
GTE / Verizon October 2003 - September 2005
Skills
SharePoint, MS Project, Access, Workforce Management, Service Delivery, Process Improvement, Program Management, Change Management, Operations Management, Management, Leadership, Project Management, Strategy, Strategic Planning, PowerPoint, MS Excel Pivot Tables, Vendor Management, Microsoft Project, Customer Satisfaction, Team Building, Team Leadership, Cross-functional Team..., Training
Education
UCLA 2013 — 2013
University of Irvine 2007 — 2013
Course work in Project Management and Six Sigma
University of Redlands 2001 — 2003
Master of Science (MS), Information Technology
University of Phoenix 1997 — 2000
Bachelor of Science (B.S.), Information Systems
Bulk TV & Internet September 2012 - Present
Verizon February 2011 - December 2011
Verizon December 2008 - February 2011
Verizon October 2000 - December 2008
Skills
Project Management, Account Management, Team Leadership, Program Management, Customer Service, Vendor Management, Team Building, Strategic Planning, Telecommunications, Salesforce.com, Customer Satisfaction, Time Management, Quality Assurance, Product Management, Sales, New Business Development, Troubleshooting, Management, Leadership
Education
University of Phoenix-Raleigh Campus
MBA, Business Management
University of Phoenix-Raleigh Campus
BS, Business Management
Wake Technical Community College
CompuCom October 2012 - Present
Law Office of William J. Hickey September 2011 - Present
Robert Half Technology April 2012 - October 2012
Comcast December 2011 - March 2012
Waste Management, Inc September 2002 - September 2011
Insight Global 2011 - 2011
Verizon January 2000 - January 2001
Saleslink (a CMGI company) January 1998 - January 2000
Skills
Dell Computers, Microsoft Office, Pointsec, BMC Remedy, Windows 7, HP, Apple Certified..., Mac OSX Mountain Lion, Mac OSX Lion, Motherboards, Checkpoint, Radia, Windows Registry, Lync, Mac, Mac OS X, Apple, Norton Ghost, Ghost Imaging, WDS, Windows 7 Migration, Windows XP Pro, Symantec Endpoint..., Information Security, Disk Management, Dell PowerEdge Servers, Dell OpenManage, Dell PowerVault, Dell Workstations, Data Migration, Casper Imaging, Lenovo Certified, Laptops, OS X, Software Installation, Technical Support
Education
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Information Technology
WellPoint 2003 - Present
Dell November 2008 - August 2009
Verizon December 2002 - November 2008
Best Buy February 2002 - December 2002
Education
CEI / Computer Education Institute 2001 — 2002
Yes, Network Administration
Wright State University 1995 — 1997
No, General Education
Wayne High School 1992 — 1995
Diploma
University of Phoenix
No, Information Technology
State of New Jersey April 2013 - September 2014
Dallas Lighthouse for the Blind March 2009 - November 2012
Denitech Corporation August 2005 - November 2007
Verizon November 1997 - November 2003
Skills
10 key, SAP, Typing,..., Auditing, Analysis, General Ledger, Account Reconciliation, Accounting, Microsoft Office, Accounts Payable, Accounts Receivable
Education
University of Phoenix 2000 — 2008
Bachelor of Applied Science (B.A.Sc.), Accounting, 3.00
Verizon October 2013 - Present
Verizon April 2010 - October 2013
Verizon October 2006 - April 2010
Verizon December 2000 - October 2006
GTE/Verizon June 2000 - December 2000
GTE/Verizon October 1997 - June 2000
GTE July 1987 - October 1997
Skills
Management, Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Project Management, Microsoft Project, Technical Support, writing, Proofreading, Troubleshooting, Internet Troubleshooting, Wireless Networking, Time Management, Business Process..., Business Process..., Oral Communication, Written Communication, Organization Skills, Presentation Skills, Supervisory Skills, Focus Groups, Reporting & Analysis, Root Cause Analysis, Critical Thinking, Social Networking, Computer Network..., Customer Support, Customer Service, Escalation Resolution, Typing, Conflict Resolution, Cultural Diversity, Public Speaking, Hospitality, System Administration, Employee Training, Process Flow...
Education
University of Phoenix 2001 — 2016
Information Technology
Verizon June 2015 - Present
Willbros Engineers, Inc. September 2010 - May 2015
Willbros Downstream September 2008 - September 2010
Skills
Financial Reporting, Accounting, Account Reconciliation, Financial Accounting, Auditing, General Ledger, Internal Controls, Accounts Payable, Financial Analysis, Accounts Receivable, Variance Analysis, Fixed Assets, Sarbanes-Oxley Act, Accruals, IFRS
Education
University of Phoenix 2015 — 2016
Bachelor of Applied Science (B.A.Sc.), Finance, General
University of Maryland 1985 — 1989
Bachelor of Applied Science (B.A.Sc.), Accounting
University of Phoenix January 2012 - Present
Citi March 2006 - August 2011
Verizon January 2002 - August 2005
Skills
Teamwork, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Human Resources, Time Management, Leadership, Employee Relations, English, Team Leadership, Research, Social Media, Team Management, Management, Employee Engagement, Training, Team Building, Program Management
Education
University of Phoenix 2013 — 2015
Bachelor of Arts (B.A.) in Business with a concentration in Human Resource Management, Human Resource Management, 3.53
University of Phoenix 2012 — 2014
Associate of Arts (AA), Business/Commerce, General, 3.52
Verizon February 2015 - Present
Verizon April 2004 - February 2015
Verizon November 1999 - April 2004
Verizon October 1997 - November 1999
ILC Data Device Corp June 1989 - October 1999
Verizon July 1996 - October 1997
Skills
Networking, Engineering, Management, Telecommunications, Troubleshooting, VoIP, Integration, Network Design
Education
University of Phoenix 2009 — 2014
Bachelor of Science (B.S.), Management Information Systems, General, 3.94
Verizon March 1998 - Present
Skills
Process Improvement, Telecommunications, Call Center, IT Service Management, Vendor Management, Operations Management, Managed Services, Cross-functional Team..., Project Management, Call Centers, Program Management, Team Leadership, Strategy, Strategic Planning, Troubleshooting
Education
University of Phoenix 2006 — 2009
Master of Business Administration (M.B.A.)
Southern California Edison (SCE) January 2014 - Present
Edison International September 2011 - January 2013
Verizon June 1998 - January 2011
Skills
Electric Power, Renewable Energy, Nuclear, Smart Metering, Demand Response, Power Generation, Power Plants, Energy, Smart Grid
Education
University of Redlands 2011 — 2014
Bachlors of Business Science, Business, Management, Marketing, and Related Support Services, A
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Marketing
Verizon
Skills
Leadership, Managed Services, Project Management, Telecommunications, VoIP
Education
University of Phoenix 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
MarketPlace Realty February 2014 - Present
Corinthian Colleges February 2013 - February 2014
Verizon September 2010 - August 2012
Verizon Communication September 2010 - August 2012
Qwest Communications November 2001 - February 2007
Qwest 2001 - 2007
Qwest Telecommunications 2001 - 2007
Intermedia communications August 2000 - September 2001
AT&T 1995 - 2000
Pacific Telephone 1978 - 1993
Skills
Solution Selling, Sales Operations, Selling, Telecommunications, Leadership, Sales Management, Management, Sales, Contract Negotiation, Team Building, Team Leadership, Training, Customer Satisfaction, Customer Retention, Coaching, Account Management, Cloud Computing, Managed Services, Channel Partners, Direct Sales, Strategy
Education
Univerify of Phoenix 1990 — 1993
BSBA, Business Administration and Management, General
University of Phoenix-Southern California Campus 1990 — 1993
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Zenyx February 2015 - Present
Divensi Inc January 2013 - November 2014
Wicresoft June 2011 - December 2012
Microsoft February 2007 - May 2011
UnifedPlus August 2005 - January 2007
Attachmate May 2004 - August 2005
Microsoft July 2002 - November 2003
Verizon May 1999 - June 2002
Skills
Business Development, Account Management, Consulting, Marketing, Solution Selling, Partner Management, Public Speaking, Writing, Public Relations, Strategic Partnerships, Business Planning, Proposal Writing, Cloud Computing, Project Management, Enterprise Software, Go-to-market Strategy, Business Intelligence, Cross-functional Team..., Product Marketing, Telecommunications, Requirements Analysis, Audio Conferencing, SaaS, Product Management, Channel, Communications..., Management, Strategy, Program Management, Leadership, Start-ups
Education
Western Washington University
Bachelor's Degree, Marketing and Communications
University of Phoenix
E-Commerce/Electronic Commerce/E-Business
Columbia College September 2008 - October 2013
Verizon February 2005 - September 2008
West Jordan Chamber of Commerce 2002 - 2004
Skills
Higher Education, Public Speaking, Teaching, E-Learning, Staff Development, Public Relations, Social Media, Social Media Marketing, Coaching, Technical Writing, Strategic Planning, Recruiting, Career Counseling, Management, Social Networking, Team Building, Leadership, Networking, Team Leadership, Microsoft Excel, Adult Education, Resume Writing, Teamwork, Community Outreach, Employee Training, Research, Program Management, Editing, Career Development, Government, Conflict Resolution, Program Development, Interviews, Admissions, Instructional Design, Time Management, Policy
Education
Columbia College- Salt Lake 2011 — 2013
BS.HRM
University of Phoenix 2001 — 2008
MBA, Business, marketing management, 3.24
U.S. Army January 2011 - Present
US Army January 2009 - Present
U.S. ARMY FORCES COMMAND December 2008 - Present
Verizon 2014 - 2014
Verizon 2014 - 2014
U.S. Army May 2010 - January 2011
American Infrastructure May 2006 - October 2008
U.S. MARINE CORPS June 2001 - May 2006
United States Marines February 2002 - April 2006
Western Branch Diesel January 1999 - May 2001
Skills
Diesel Mechanic, Communications..., Business Management, Program Management, Training, Leadership, Security, Troubleshooting, Project Planning, Analysis, Change Management, Communication, Contract Management, Construction, Customer Service, Human Resources, Logistics, Management, Military, Military Experience, Networking, Organizational..., Project Management, Security Clearance
Education
University of Phoenix 2011 — 2015
Doctor of Management, Organizational Leadership
University of Phoenix 2009 — 2011
Master, Management
U.S. Army Signal Regiment 2008 — 2009
Certificate, Communications
University of Phoenix 2004 — 2008
Bachelor of Science, Management
U.S. Marine Corps 2001 — 2002
Certificate, Engineer (Heavy Equipment Operator)
Universal Technical Institute 1997 — 1998
Associates of Applied Science, Diesel Technology
Verizon March 2014 - Present
Verizon October 2009 - March 2014
Verizon February 2001 - October 2009
Verizon April 1999 - February 2001
Skills
Process Improvement, Call Centers, Vendor Management, Team Leadership, Business Analysis, Customer Satisfaction, Management, Program Management, VoIP, Cross-functional Team..., Business Process..., Managed Services, Team Building, Leadership, Telecommunications
Education
University of Phoenix 2003 — 2006
Master of Business Administration (MBA)
University of Pittsburgh-Greensburg 1996 — 1999
Bachelor of Science (BS), Accounting and Business/Management
NA February 2012 - Present
Verizon February 2001 - February 2012
Education
University of Phoenix 2002 — 2008
Verizon March 2015 - Present
Verizon Wireless November 2013 - March 2015
Verizon Wireless May 2012 - November 2013
Verizon Wireless October 2011 - May 2012
Verizon Wireless November 2010 - October 2011
Verizon Wireless February 2010 - November 2010
Verizon Wireless January 2008 - February 2010
Verizon Wireless August 2005 - January 2008
Radio Shack March 2005 - August 2005
Sprint PCS June 2000 - March 2005
Skills
Innovative Thinking, Critical Thinking, Wireless, A+ Certified, Microsoft Office, Phone Skills, iPhone, Android, Government Relations, Mobile Communications, Mobile Technology, Customer Relations, Customer Acquisition, Femtocell, Call Routing, Routing Protocols, TCP/IP, Networking, Customer Experience, Troubleshooting, Customer Service, Cellular Communications, Management, Telephone Skills, Telecommunications, Customer Satisfaction, Solution Selling, VoIP, LAN-WAN, Wireless Networking, Training, 4G, Technical Support, Switches, MPLS, SS7, SIP, LTE, Unified Communications, WAN, GSM
Education
University of Phoenix 2003 — 2008
2003 to 2008Bachelor of Science, Business Management
Hemet High School 1994 — 1998
High School Diploma
Verizon March 2014 - Present
3KeyLogic August 2012 - March 2014
Verizon August 2008 - June 2012
Verizon Business April 2007 - August 2008
Tranztec Solutions, INC August 2005 - March 2007
Custom Cable Industries November 2004 - February 2005
Verizon Avenue December 2001 - April 2003
Outsource April 2001 - December 2001
Vectris Communications September 2000 - December 2000
Digicomm Technologies March 2000 - August 2000
Skills
MPLS, Switches, VoIP, Cisco Technologies, Network Engineering, IP, Computer Network..., Telecommunications, TCP/IP, VPN, SIP, WAN, Routers, Ethernet, Technical Support, Troubleshooting, CCNA, Juniper, Network Design, Cisco IOS, Frame Relay, LAN-WAN, CCDA, Telephony, DNS, Networking, CCNP
Education
University of Phoenix 2002 — 2005
Bachelor of Science
Edaptive Systems, Inc October 2009 - September 2015
Aircell 2008 - 2009
CareFirst BlueCross BlueShield January 2008 - July 2008
CitiFinancial October 2007 - January 2008
Legg Mason March 2006 - October 2007
Verizon June 1997 - February 2006
Skills
ITIL, Team Management, Unix, Linux, Process Development, Process Improvement, SDLC, Visio, Program Management, MS Project, Vendor Management, IT Service Management, SharePoint, IT Strategy, PMP, PMO, Data Center, Process Engineering, Documentation, Enterprise Architecture, IT Governance, Project Portfolio..., Project Planning, Software Project..., Change Management, Disaster Recovery, Security, Customer Relations, Windows, IT Management, Telecommunications, Team Building, IT Operations, Team Leadership, CMMI, Software Documentation, Information Technology, Management, Project Management, Cross-functional Team..., Requirements Analysis, Troubleshooting, Business Process, Business Analysis, Resource Management, Business Intelligence, Requirements Gathering, Agile Project Management, Business Process...
Education
University of Phoenix 2005 — 2007
MBA, Business
University of Phoenix 2000 — 2005
BS, IT
Verizon December 2009 - Present
Verizon Business July 2005 - December 2009
MCI Corporation May 1998 - July 2005
Skills
Highly Adaptable, Effective Communicator, Organizational..., Innovator, Reporting & Analysis, Written Skills, Research, Hard Worker, proactive, Strong determination to..., HPSM, Clarity, Adobe, MS Office Suite, MS Project
Education
IT Infrastructure Library 2010 — 2010
ITIL v3, Foundation
Project Management Institute 2009 — 2009
PMP, Project Management
University of Phoenix 2003 — 2009
Bachelor's of Science, Business Management
Comcast Business September 2015 - Present
Verizon February 2006 - Present
ATT 2000 - 2006
Skills
Managed Services, VoIP, Unified Communications, Solution Selling, Account Management, Cloud Computing, Co-location, ITIL, IP, CRM, Telecommunications, Professional Services, Vendor Management, SaaS, Enterprise Software, Channel Partners, MPLS, Data Center, Wireless, Management, Direct Sales, Sales, Strategic Partnerships, Pre-sales, Telephony, Sales Process, WAN, Call Centers, Salesforce.com, Ethernet, Mobile Devices, Cisco Technologies, SIP Trunking, Strategy, Networking, Sales Management, Sales Operations, Team Leadership, New Business Development, Program Management, Leadership, Product Management, Integration, Go-to-market Strategy
Education
University of Phoenix 2003 — 2005
MBA, Global Management
University of New South Wales 1991 — 1995
Bachelor of Applied Science (B.A.Sc.), Mathematics
Ericsson March 2013 - Present
Verizon December 2006 - September 2012
Sprint April 2006 - November 2006
CompUSA October 2005 - April 2006
Conn's 2005 - 2006
JBO Integration, Inc November 2003 - February 2005
VMI RECORDS April 1996 - December 2002
Education
University of Phoenix 2004 — 2007
Bachelors of Science, Business Administration
Verizon January 2013 - Present
Verizon Communications April 2011 - January 2013
Verizon October 2008 - April 2010
Verizon October 2006 - October 2008
Verizon Communications January 2007 - October 2007
Verizon Communications April 2002 - January 2007
Verizon Communications March 2000 - April 2002
Verizon Communications November 1999 - March 2000
Verizon Communications March 1999 - October 1999
Skills
Cross-functional Team..., Marketing Management, Strategic Planning, Telecommunications, Product Management, Marketing, Strategy, Product Development, Vendor Management, Product Launch, Product Marketing, Marketing Strategy, Team Leadership, Marketing Communications
Education
University of Phoenix 2003 — 2005
Master, Business Management
Bank of America February 2008 - Present
Bank of America / Countrywide June 2008 - August 2011
Countrywide Financial 2007 - 2008
Verizon June 1999 - December 2006
GTE December 1986 - May 1999
Skills
Information Security..., Information Security, Governance, IT Service Management, Vulnerability Assessment, Security, Business Continuity, Process Improvement, CISSP, PCI DSS, Disaster Recovery, Risk Management, Vulnerability Management, IT Audit
Education
University of Phoenix 1996 — 1999
Bachelor of Science, Business Administration
Verizon Bakery ManagerAlbertsonsDecember 1980 - June 2005
Education
University of Phoenix 2006 — 2008
General Motors January 2015 - Present
General Motors February 2011 - January 2015
Aerotek 2004 - February 2011
Verizon 1998 - 2003
Ojai Valley Homes & Loans 1994 - 1996
US Navy 1988 - 1992
Skills
Budgets, Financial Analysis, Process Simulation, Forecasting, Contract Management, Auditing, Process Improvement, Business Process..., Vendor Management, Strategic Sourcing, Business Analysis, Analysis, Cost Benefit, Operations Management, Business Process, Call Center, Program Management, Financial Forecasting, Customer Care, Report Development, Data Analysis, Customer Service, Call Centers, Quality Assurance, Training, Project Management, Outsourcing
Education
University of Phoenix 2000 — 2003
BS, Accounting
AT&T Mobility - Advanced Enterprise Mobility Solutions November 2010 - Present
inCode Telecom Group 2006 - November 2010
Verisign, Inc. 2006 - 2008
Microsoft October 2001 - November 2006
Verizon August 1979 - October 2001
Skills
Network Security, Vendor Management, CDMA, CRM, Data Center, Visio, IT Strategy, Networking, Leadership, Troubleshooting, Cloud Computing, Mobile Devices, Network Design, Integration, IP, Wireless, Telephony, Telecommunications, SOA, Team Building, VoIP, System Deployment
Education
University of Phoenix 2003 — 2007
Bachelors of Science, Information Technology
Verizon December 1992 - Present
Center for Creative Leadership 2006 - 2007
Skills
Program Management, Project Management, Business Process..., Vendor Management, Process Improvement, Training, Cross-functional Team..., Management, Microsoft Excel, Product Development, Strategic Planning, Product Management, Leadership, Requirements Analysis, CRM, Telecommunications, PowerPoint, Change Management, Business Analysis, Team Leadership, Product Marketing, PMP, Project Planning, Operations Management, Microsoft Word, Integration, Strategy, Time Management, Marketing Strategy, Wireless, Outsourcing, Project Portfolio...
Education
University of Phoenix 2003 — 2010
Bachelor's, Business Management
Verizon
Skills
Product Management, Managed Services, Account Management, Call Center, Telecommunications, Strategic Partnerships, Project Management, Cross-functional Team..., Process Improvement, Team Leadership, Program Management, Vendor Management
Education
University of Phoenix 2003 — 2005
Verizon July 2014 - Present
Verizon July 2005 - Present
Intermedia Communications 1999 - 2004
US Army January 1995 - September 1999
Skills
Data Center, LAN-WAN, Network Design, WAN, Switches, Cisco Technologies, Operations Management, IT Management, Integration, Windows Server, Operating Systems, Frame Relay, Fiber Optics, Software Installation, IT Operations, Technical Support, Servers, Telephony, Computer Network..., Telecommunications, Troubleshooting, Disaster Recovery, Routers, MPLS, Ethernet, IP, BGP, Network Engineering, Network Security, Networking, Routing, Security, TCP/IP, VPN, Vendor Management, VoIP
Education
University of Phoenix 2007 — 2012
International Business Management, Business
Verizon Data Services December 1998 - Present
Verizon 1999 - June 2011
US Air Force January 1995 - January 1999
Skills
LAN-WAN, Switches, Cisco Technologies, Routers, Data Center, WAN, TCP/IP, Network Design, IP, Routing, Ethernet, Frame Relay, BGP, OSPF
Education
University of Phoenix 2000 — 2003
BSIT, Information Technology
Verizon 2006 - Present
Grace Outreach Center 2000 - 2013
MCI 1998 - 2006
MCI 1996 - 1998
MCI 1992 - 1995
MCI 1990 - 1992
Skills
Program Management, Integration, Managed Services, SDLC, Management, Telecommunications, Requirements Analysis, Process Improvement, SAP, Vendor Management, Enterprise Architecture, Business Analysis, PMO, Project Management, PMP, Outsourcing, Business Process, ITIL, Data Center, Business Process..., Business Intelligence, IT Strategy, Service Delivery, Solution Architecture, Project Portfolio..., Cloud Computing
Education
University of Phoenix 2013 — 2017
University of Phoenix 2013 — 2017
Hilton Worldwide June 2014 - Present
Valero Energy Corporation 2011 - November 2013
Verizon 2010 - 2011
Stanley Security Solutions 2007 - 2010
Sonitrol Corporation August 2007 - October 2008
Zale Corporation January 2006 - August 2007
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA)
University of Phoenix 2007 — 2008
Bachelor of Science, Business Finance
Home Builders and Remodelers Association of Cape Cod September 2007 - Present
Verizon April 1992 - June 2004
Daka Food Service July 1983 - July 1984
Education
University of Phoenix 2001 — 2003
Business
Verizon June 2012 - Present
Verizon 1998 - June 2012
MCI 1994 - 1998
MCI 1987 - 1994
Skills
Field Operations, Provisioning, Telecommunications, Event Planning, VoIP, Process Improvement, Service Delivery, Network Design, Networking, Management, Ethernet, WAN, Telephony, Operations Management, T1, Cisco Technologies, Cabling, Computer Network..., Call Centers
Education
University of Phoenix 2007 — 2009
MBA, Business Administration
Verizon September 2007 - Present
Verizon March 2006 - September 2007
Ascent Media November 2004 - March 2006
Stream November 2003 - November 2004
Opus Core January 2002 - November 2003
Community Home Mortgage March 2001 - December 2001
Software Spectrum September 1999 - December 2000
Walmart March 1998 - September 1999
Skills
Database Administration, Microsoft SQL Server, SQL, Troubleshooting, Software Documentation, Databases
Education
University of Phoenix 1999 — 2001
Master's Degree, Computer Information Systems2004
University of South Florida
Bachelor's Degree, Management Information Systems
Utica College
Verizon Quality SpecialistAmerican Mobile HealthcareNovember 1997 - May 1999
Education
University of Phoenix 2000 — 2001
Masters, Organizational Management
University of Phoenix 1996 — 1998
Bachelors, Business Administration
Verizon March 2011 - Present
Verizon October 2002 - February 2011
Verizon August 2003 - May 2005
Verizon July 2002 - September 2002
NextiraOne, LLC December 1999 - June 2002
Williams Communications Solutions January 1997 - December 1999
Aerotek/Wiltel May 1996 - December 1996
Michelle A. Inman February 1994 - April 1996
McGraw-Hill, Inc January 1984 - January 1994
Skills
Telecommunications, T1, VoIP, Managed Services, Unified Communications, Call Center, Telephony, Ethernet, Vendor Management, Wireless, Avaya, IP, LAN-WAN, Program Management, Network Design
Education
University of Phoenix 2009 — 2011
Associate of Arts Degree, Business Management
Notre Dame High School
Rider College
Accounting and Business Law
Verizon May 1995 - Present
Verizon Telecom 1995 - Present
Skills
Telecommunications, Switches, VoIP, IP, WAN, Network Engineering, TCP/IP, Vendor Management, Networking, Telephony, Linux, Windows, Program Management, Software Documentation, Process Improvement, Team Leadership, Troubleshooting, Network Design, Disaster Recovery, Routers, LAN-WAN
Education
University of Phoenix
Verizon December 2002 - Present
Verizon March 2001 - December 2002
Greyhound Lines, Inc. March 1999 - March 2001
Greyhound Lines, Inc. June 1998 - March 1999
Greyhound Lines, Inc. June 1997 - June 1998
Greyhound Lines, Inc. June 1996 - June 1997
Greyhound Lines, Inc. June 1992 - June 1996
Skills
Troubleshooting, Unix, Telecommunications, Project Management, Networking, Integration, VoIP, Data Center, SQL, Cisco Technologies
Education
University of Phoenix
Information Technology
George Washington University 2001 — 2002
Associate Certificate, Project Management
CGS (Computer Generated Solutions) April 2015 - September 2015
First Data Corporation June 2014 - March 2015
Sprint September 2011 - June 2014
Verizon September 2010 - September 2011
Skills
Management, Leadership, Sales, Project Management, Training, Business Development, Team Leadership, Account Management, Strategy, Marketing, Technical Support, Telecommunications, Telecommunication..., Hardware Support, Client Services, Client Liaison
Education
University of Phoenix 2014 — 2015
Associate’s Degree
Redan High School 2000 — 2005
High School
Verizon June 2012 - Present
Verizon Data Services January 2007 - June 2012
Verizon 1994 - 2009
Verizon Wireless 1994 - 2007
Skills
Wireless, Telecommunications, Service Desk Management, Programming, IT Service Management, Business Relationship..., IP, Mobile Devices, Troubleshooting
Education
University of Phoenix
Master's degree, Information Technology
Ryder System, Inc. November 2012 - April 2015
Ryder System, Inc. June 2012 - November 2012
Ryder Integrated Logistics September 2007 - June 2012
United States Navy September 1987 - November 2007
Verizon August 2003 - August 2007
Verizon August 2001 - August 2003
Automotive Component Carriers December 1993 - December 1997
Skills
3PL, Account Reconciliation, Accounting, Accounts Receivable, Continuous Improvement, Cross-functional Team..., Customs Regulations, Human Resources, International Logistics, Leadership, Logistics, Freight, Management, Operations Management, Payroll, Process Improvement, Project Planning, Reverse Logistics, SAP, Supply Chain, Supply Chain Management, Supply Chain..., Team Building, Transportation, Transportation..., Logistics Management, Shipping
Education
University of Phoenix 2001 — 2005
BS, Business Administration
University of Phoenix
Bachelor of Science in Business Administration, Business Administration and Management, General
Verizon September 2014 - Present
Verizon April 2011 - September 2014
Computer Consultant Team December 2007 - December 2009
Skills
Business Analysis, SQL, Software Documentation, Integration, Active Directory, Windows Server, SOA, VMware, Vendor Management, Network Administration, Testing, Troubleshooting
Education
University of Phoenix 2002 — 2004
Bachelor of Science (BS), Information Technology
Verizon July 2014 - Present
Corey Rouch Suicide Prevention March 2013 - Present
Verizon March 2007 - Present
VERIZON COMMUNICATIONS November 1997 - March 2007
Skills
Cross-functional Team..., Customer Service, Leadership, Management, Microsoft Excel, Sales, Team Building, Telecommunications, Negotiation, Operations Management, Process Improvement, Time Management, Vendor Management, Team Leadership, Call Centers, Training, Customer Experience
Education
University of Redlands 2011 — 2012
Masters of Arts, Management
University of Phoenix
Bachelors, Science Business Management
Ferguson Enterprises March 2015 - Present
US Department of Defense October 2013 - Present
SunTrust Bank 2011 - 2013
Stith Transport LLC 2008 - 2012
Virginia Broadband, LLC 2006 - 2008
BB&T 2002 - 2005
WorldCom 2001 - 2002
ServInt Internet Services 1999 - 2001
XO Communications September 1998 - 1999
Verizon 1996 - 1998
Skills
Account Management, Sales Management, Business Development, New Business Development, Strategic Planning, Contract Negotiation, Operations Management, Customer Service, Sales, Salesforce.com, Vendor Management, Process Improvement, Team Building, Cold Calling, Product Management, Team Leadership, Logistics, Transportation, Selling, Customer Retention, Marketing Strategy, Telecommunications, Supply Chain Management, Call Center, Managed Services, Cloud Computing, Microsoft Excel, Microsoft Office, Training, VoIP, Leadership Development, Microsoft Word, Data Center, SDLC, Management, Recruiting, Project Management, Budgets, Business Analysis, Direct Sales, Leadership, Cross-functional Team..., Sales Operations, Program Management, Analysis, Strategy, Marketing, Consulting, SharePoint
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Project Management
Virginia State University 1989 — 1993
B.S., Finance, Management
University of Virginia 1986 — 1989
B.S., Economics
Capital One December 2006 - Present
Chevy Chase Bank December 2006 - January 2009
Verizon September 2005 - June 2006
Angie's Pool & Spa Service, Inc August 1997 - September 2005
Bargersville Volunteer Fire Department January 2001 - January 2003
White River Township Fire Department January 1998 - January 2002
Education
University of Phoenix 2011 — 2013
Bachelors, Project Management
University of Phoenix 2008 — 2011
Associate's, Information Technology
Central Nine Career Center/Ivy Tech Community College 1999 — 2001
Independent Consultant seeking next opportunity May 2014 - Present
Verizon January 2010 - November 2012
Verizon Business January 2000 - January 2010
Verizon February 1994 - August 2000
Skills
Program Management, Vendor Management, SDLC, Requirements Analysis, PMP, Telecommunications, Visio, Business Analysis, Software Project..., Integration, PMO, Project Portfolio..., Business Process..., Requirements Gathering, Resource Management, SQL
Education
University of Phoenix 2001 — 2003
MBA, Organizational Managment
Comcast 2014 - Present
Verizon November 1999 - March 2013
Skills
Telecommunications, Customer Service, Collections, Customer Experience
Education
Calvert Hall College 1973 — 1977
University of Phoenix-Maryland Campus
Verizon May 2004 - Present
Verizon Wireless May 2004 - Present
Verizon Wireless May 2004 - Present
Skills
Account Management, Solution Selling, Sales Management, Sales, Sales Operations, Telecommunications, Direct Sales, B2B, Cold Calling, Management, Wireless, Sales Presentations, Sales Process, Managed Services, Customer Retention, Salesforce.com, Networking, Selling, Process Improvement, Mobile Devices, M2M, Cellular Communications, Wireless Networking, VoIP
Education
University of Phoenix 1999 — 2001
MAOM, Masters of Organizational Management
Utah Valley University 1995 — 1999
Bachelor of Applied Science (B.A.Sc.), Business Marketing
Verizon Wireless December 2012 - August 2015
Verizon Wireless August 2007 - December 2012
Verizon July 2003 - September 2007
Skills
Customer Retention, Sales Management, Training, Management, Performance Management, Forecasting, Wireless, Human Resources, Retail, Budgets, Analysis, Direct Sales
Education
University of Phoenix 2003 — 2007
M.B.A., Business Administration - Human Resources emphasis
University of Utah 2001 — 2004
B.S., Business, Management, Marketing, and Related Support Services
Lockheed Martin November 2013 - Present
TexelTek, Inc. May 2011 - September 2013
TransCen, Inc. May 2008 - April 2011
Verizon July 2000 - August 2007
Skills
Linux, Solaris, Integration, Subversion, Unix, VMware, Red Hat Linux, Computer Security, VMware ESX, Apache, RHEL, Shell Scripting, Cloud Computing, System Administration, Ubuntu, LAMP, System Deployment, DNS, Security, System Architecture, Agile Methodologies
Education
University of Phoenix 2003 — 2006
Master of Business Administration (MBA)
Virginia State University 1995 — 2000
Bachelor's degree, Computer Science
Friendly High School 1992 — 1995
Ernst & Young December 2005 - Present
Verizon March 2003 - December 2005
InfoDream Corporation October 1999 - February 2003
Skills
Software Development, IT Service Management, ASP.NET, SaaS, SDLC, IT Strategy, Software Project..., C#, Enterprise Architecture, ETL, Microsoft SQL Server, Web Applications
Education
University of Phoenix
Master of Information Systems, Computer Software Engineering
Verizon
Skills
Telecommunications, T1, VoIP, Telephony, DSL, Ethernet, Optical Fiber, Fiber Optics, Computer Network..., LAN-WAN, Cabling, Vendor Management, Call Centers, IP
Education
University of Phoenix 2005 — 2014
Bachelor's Degree, Business Administration and Management, General
HBE Corporation April 2015 - Present
Castlewood Treatment Center April 2011 - March 2015
Verizon April 2010 - December 2010
Sony Electronics January 2005 - June 2007
Sony Online Entertainment June 2002 - January 2005
Previo/Stac 2000 - 2002
Skills
Accounting, Hyperion Enterprise, Financial Reporting, Variance Analysis, Sarbanes-Oxley Act, General Ledger, Financial Analysis, Account Reconciliation, Accounts Receivable, Accounts Payable, Financial Statements
Education
University of Phoenix 2000 — 2005
BS, Accounting
Verizon September 2014 - Present
Verizon Wireless January 2008 - August 2014
Skills
Telecommunications, Sales Management, Sales, Direct Sales, Customer Service, Customer Retention, Customer Satisfaction, Customer Experience, Account Management, Leadership, Sales Operations, Sales Process, Team Leadership, Solution Selling, Wireless
Education
University of Phoenix 1999 — 2003
BASc, BBA, Business Administration and Management, General
Xavier University of Louisiana 1992 — 1994
Bachelor of Pharmacy (B.Pharm.)
Terix Computer Service August 2008 - February 2015
S & E Foods Inc. June 2006 - September 2007
Verizon May 1999 - May 2006
COANG Aviation Support Facility June 1993 - August 1998
Skills
Troubleshooting, Servers, Hardware, Unix, Storage, Computer Hardware, Sun, HP, Red Hat Linux, TCP/IP, Operating Systems, VMware, Vendor Management, System Administration, Service Delivery, Linux, Virtualization, Solaris, Logistics, Customer Service
Education
University of Phoenix 1994 — 1997
BSBM
Bray international April 2014 - Present
Compass Professional Health Services December 2013 - February 2014
Express Scripts November 2012 - October 2013
Medco Health Solutions February 2011 - November 2012
Verizon September 2007 - January 2011
Skills
SSIS, SSRS, SSAS 2008, ColdFusion, VB.NET, Microsoft Office, T-SQL, Microsoft visio, Microsoft Office project, Visual Basic
Education
University of Phoenix 2009 — 2010
Master's degree, Information System
Verizon December 2009 - Present
Education
University of Phoenix 2012 — 2014
Associate of Arts (A.A.), Buisness
Riverdale High School 1999 — 2003
general diploma
Verizon
Skills
Call Centers, Telecommunications, VoIP, Telephony, Integration, Management, Project Management, Networking, Product Management
Education
University of Phoenix 2007 — 2008
Master's degree, Management Information Systems, General, A-
University of Phoenix 2002 — 2007
Bachelor's degree, Information Technology, A-
Frontier Communications June 2010 - Present
Verizon September 1999 - June 2010
Skills
Avaya, Avaya Communication..., Avaya Technologies, Avaya IP Telephony, Avaya ASA, IVR, VoIP, Telecommunications, Call Centers, Unified Communications, Wireless, Vendor Management
Education
University of Phoenix 2007 — 2009
Associate of Arts, Business
Logan High School 1994 — 1997
High School Diploma, Business
Verizon December 2011 - Present
Verizon April 2010 - December 2011
Verizon June 1997 - April 2010
Skills
Vendor Management
Education
University of Phoenix 1991 — 1995
Bachelor's degree, Business Administration and Management, General
Verizon April 1990 - Present
Education
University of Phoenix 2000 — 2004
Bachelor of Science (BS), Information Technology
Verizon March 1980 - Present
Skills
Telecommunications, Call Center, Team Building, PeopleSoft, Customer Satisfaction, Program Management, Team Leadership, Customer Service, Organizational..., Negotiation, Call Centers, Process Improvement, Cross-functional Team..., Training, Operations Management, Leadership, Outsourcing
Education
University of Phoenix
Kendle Inc./INC Research January 2008 - Present
Verizon January 2001 - January 2008
Kendle Inc September 1999 - September 2001
Mohegan Sun Casino January 2000 - January 2001
Manpower Technical Services / Pfizer January 1999 - January 2000
Education
University of Miami, College of Business
Masters of Business Administration (MBA), Business Management
University of Phoenix
Bachelor of Science, Information Technology
Three River's College
Associate of Science
Accomplishments
Accomplishments
Masters, Business Administration
Accomplishments
Toys R Us September 2013 - Present
SanMar August 2010 - October 2013
Philips June 2007 - July 2009
Verizon July 2001 - June 2007
Skills
Merchandising, Fashion, Visual Merchandising, Advertising, Trend Analysis, Social Media Marketing, Social Media, Trend, Digital Marketing, Styling, Marketing Strategy, Marketing Communications, Event Planning, Brand Development, Inventory Management, Social Networking, Time Management, Retail Sales, Outlook
Education
University of Phoenix 2012 — 2014
Associate of Arts (AA), Accounting and Business/Management
The Coca-Cola Company October 2014 - Present
JDC Group January 2014 - October 2014
The Coca-Cola Company January 2014 - October 2014
Apex Tool Group, LLC July 2013 - January 2014
Mitsubishi Power Systems Americas May 2013 - July 2013
Coca-Cola Refreshments July 2012 - May 2013
Verizon September 2011 - August 2012
HDT Global 2012 - 2012
Barloworld Handling ltd November 2008 - August 2011
Cooper Industries November 2006 - October 2008
Skills
SAP PM Module, SAP MM Module, SAP CS, SAP SD Module, SAP MRS, SAP Service Management, IDOC, Legacy System Conversion, Data Analysis, SAP PP, ECC, ERP, Integration, Master Data, Materials Management, SAP Implementation, SAP R/3, SAP, Supply Chain, SAP ERP, Business Analysis, Business Intelligence, Business Process..., Management, IDoc
Education
University of Phoenix 2006 — 2008
Bachelor's degree, Information Technology
SAP Academy 2000 — 2000
Plant Maintenance Certification, SAP Plant Maintenance
Scott's Branch High School 1991 — 1995
High School Diploma
SAP PM Academy 2001 — 2001
SAP PM Certification, Plant Maintenance
SAP Customer Service/Service Management Courses 2003 — 2003
Customer Service Certification, SAP Service Management
SAP Materials Management Course 2002 — 2002
Materials Management Certification, SAP Materials Manangement
California Army National Guard August 2011 - Present
Verizon January 2005 - Present
California Army National Guard January 2010 - August 2011
USMC July 1998 - August 2002
Skills
Servers, Disaster Recovery, Computer Hardware, Data Center, Troubleshooting, Cisco Technologies, TCP/IP, Windows Server
Education
University of Phoenix 2007 — 2011
Bachelor of Science, Computer Systems Networking and Telecommunications
Laguna Creek High School 1994 — 1998
Verizon 1998 - 2012
Education
University of Phoenix 2008 — 2010
Associate's degree, Accounting
Wood Wilson High School 1970 — 1974
Verizon April 2015 - Present
Omega Treatment Facility January 2013 - Present
Peaterkin & Ass. September 2012 - Present
Ace Hire Marketing April 2012 - Present
Elite Care Service Inc. September 2007 - June 2010
Wal-Mart January 2007 - April 2007
Skills
Cpr Certified, Crisis Intervention, Data Entry, Telephone Skills, Mental Health, Leadership, Public Speaking, Customer Service, Psychology, Child Development, Filing, Cashiering, Childcare, Clerical Skills, Community Outreach, Conflict Resolution, Critical Thinking, Event Planning, First Aid, Nonprofits, Social Services, Social Skills, Supervisory Skills, Time Management, Volunteer Management
Education
University of Phoenix 2012 — 2014
rabobank arena November 2000 - Present
Grimmway Farms December 1999 - Present
Verizon October 1986 - September 1999
Education
University of Phoenix 2010 — 2014
Bachelor's degree, Business Administration and Management, General
channel islands high school 1980 — 1982
Walt Disney World November 2007 - Present
Verizon November 1996 - August 2003
Skills
Tourism, Social Media Marketing, Hotels, Social Media, Event Planning, Customer Service, Microsoft Word, Hospitality, Event Management
Education
John P Steven High School 1991 — 1995
Diploma, All
University of Phoenix
Bachelor’s Degree, Business Administration, Management and Operations, 3.0
Highmark Inc. September 2014 - May 2015
Novitas Solutions, Inc. August 2013 - September 2014
South University 2008 - 2012
EDMC 2006 - 2008
PNC 2005 - 2006
Verizon 2004 - 2004
Comcast (formerly AT&T Broadband) 2000 - 2003
AT&T 1983 - 2000
Skills
Training, Student Financial Aid, Leadership, Human Resources, Customer Service, Customer Satisfaction, Customer Retention, Academic Advising, Employee Training, Student Counseling, Customer Oriented, Microsoft Office, Team Building, Customer Support, Team Management, Cross-functional Team..., Communication Skills, Customer Insight, Talent Identification, Customer Acquisition, Communication, Product Development, Recruiting, Exit Interviews, Conducting Interviews, Behavioral Interviewing, Enjoy Challenges, Enjoy New Challenges, Troubleshooting, Office Management, Method and Procedures, Problem Solving, Written & Oral..., Dependable Team Player, Call Centers, Banking, Persistence, Personnel Supervision, Complaint Investigations, Targeted Selection..., Telecommunications, Learning Quickly, Resolutions, Telephone Skills, FMLA, Administrative Processes, Goal Oriented, Liaison, Energetic team player, Health Insurance
Education
University of Phoenix 2007 — 2008
Master of Business Administration (MBA), Human Resources Management and Services, 3.58
University of Phoenix 1999 — 2006
Bachelor of Science, Management/Human Resources, 3.18
Bradford School of Business 1993 — 1994
Certificate, Secretarial Science
retired :) March 1993 - March 2005
Verizon March 1996 - March 2004
Skills
Customer Service, Microsoft Excel, Microsoft Word, Team Building, Strategic Planning, Management, PowerPoint, Public Speaking, Marketing, Microsoft Office, Leadership, Training, Troubleshooting, Social Media, Windows, Negotiation, Teamwork, Inventory Management, Sales Management
Education
University of Phoenix 2002 — 2004
IT, Computer and Information Sciences and Support Services
University of VA (Wise) 1977 — 1979
Business, Business Administration and Management, General
Coeburn High School (now Eastside) 1967 — 1971
High School diploma, Business/Commerce, General
Saving Lost Souls, Inc January 2010 - Present
Verizon January 1998 - Present
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Virginia State University 1990 — 1995
Bachelor's degree, Political Science and Government
Time Warner Cable April 2015 - Present
Wake Technical Community College September 2014 - Present
Verizon November 2006 - December 2009
Verizon January 2005 - November 2006
Verizon October 2003 - January 2005
Verizon April 2003 - October 2003
Verizon July 2000 - April 2003
IBM August 1995 - April 2000
Education
Wake Technical Community College 2011 — 2012
4.0
University of Phoenix 2003 — 2004
3.67
Verizon May 2011 - Present
North Carolina Administrative Office of the Courts December 2007 - May 2011
Pfizer April 2003 - December 2007
Pharmacia Corporation April 2001 - April 2003
Skills
Written & Verbal..., Cisco Technologies, Riverbed Steelheads, Switches, Data Center, VoIP, WAN, Routers, Network Design, Network Security, MPLS, VPN, Network Engineering, Disaster Recovery, TCP/IP, Troubleshooting, Firewalls, Telecommunications, Routing, LAN-WAN, Cisco Nexus, Networking, ITIL
Education
University of Phoenix 2002 — 2004
Easton Area High School 1977 — 1980
Verizon March 2015 - Present
Monitronics International October 2011 - February 2015
Skills
Customer Service, Leadership, Team Building, Team Leadership, Security, Customer Satisfaction, Security Management, Surveillance, Management, Process Improvement
Education
University of Phoenix 2011 — 2016
Bachelor of Business Administration (B.B.A.), Project Management
Turkey Hill Minit Markets April 2005 - Present
Verizon June 1972 - November 2009
Education
University of Phoenix 1996 — 2001
Bachelor's degree, Business Administration and Management, General
Saxon Technologies Inc. January 2015 - Present
Paradis July 2012 - July 2013
Verizon November 2006 - April 2011
US Army April 2001 - April 2006
Skills
Troubleshooting, Customer Service, Sales
Education
Fullerton College 2014 — 2014
Computer Numerically Controlled (CNC) Machinist Technology/CNC Machinist
University of Phoenix 2009 — 2010
General Studies