Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
H&R Block January 2009 - Present
Verizon January 1991 - Present
Skills
Analytics, Customer Service, Employee Benefits, Interviews, Key Performance..., Microsoft Excel, Microsoft Office, Microsoft Word, Networking, Office Management, Outlook, Payroll, PowerPoint, Project Management, Public Speaking, Research, Sickness Absence..., Teaching, Training, Troubleshooting, Tutoring, Typing, VoIP, Windows, Workers Compensation, Youth Mentoring, Team Leadership, Project Planning, Budgets, HTML, Strategic Planning, Team Building, Negotiation, English, Photoshop
Education
University of Phoenix 2006 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Dallas Baptist University
Master's degree, Accounting
Verizon July 2007 - Present
Verizon February 2003 - July 2006
Verizon Corporate July 1989 - February 2003
Skills
Vendor Management, Training, Payroll, Human Resources, Integration, Management, Process Improvement, Change Management, Employee Benefits, Onboarding, Employee Relations, HRIS, Outsourcing, Performance Management, PeopleSoft, Talent Acquisition, Talent Management, Analysis, Program Management, Temporary Placement, Business Strategy, Workforce Planning, Employee Engagement, Recruiting, Time Reporting
Education
Dallas Baptist University 1990 — 1992
BA, Business
Dex Media (formerly SuperMedia, Verizon, GTE) August 2015 - Present
American Airlines August 2014 - August 2015
Staff Care (AMN Healthcare) January 2014 - July 2014
Southlake Focus Group September 2013 - January 2014
Dex Media, Inc. (formerly SuperMedia, Verizon, GTE) June 2011 - August 2013
SuperMedia LLC (formerly Verizon, GTE) June 2008 - June 2011
Verizon January 2006 - June 2008
Verizon January 2004 - January 2006
Verizon (formerly GTE) June 2000 - January 2004
GTE June 1997 - June 2000
Skills
Advertising, Account Management, Salesforce.com, Strategy, Competitive Analysis, Customer Retention, Online Advertising, Advertising Sales, Marketing Management, SEO, Leadership, Direct Marketing, Customer Service, Sales Management, Management, Marketing Strategy, Training, Business Analysis, E-commerce, Budgets, Team Leadership, Key Account Management, Key Account Development, Analysis, Sales, Direct Mail, Consultative Selling, Channel Management, Budgeting, Strongly self-motivated, Goal-oriented..., Team Management, Identifying Sales..., Building C-Level..., Key Account..., SWOT analysis, Client Liaison, Client Relations Skills, Social Media, Social Media Marketing, Cross-functional Team..., Long-term Customer..., Partner Development, Digital Media, SEM, Marketing
Education
Strayer University 2010 — 2014
Bachelor of Administration and Arts (B.A.), Business Administration and Management, 3.85
Dallas Baptist University
40.5 hours taken towards a Business Administration degree, 3.85
Sprint July 2012 - October 2014
Sprint Nextel May 2011 - July 2012
Sprint Nextel August 2004 - May 2011
Verizon May 1999 - November 2003
Verizon September 1994 - May 1999
Edisto Resources Corporation February 1987 - April 1992
Skills
Wireless, Customer Satisfaction, Leadership, Telecommunications, Direct Sales, Retail, Customer Experience, Customer Retention, Call Centers, Sales Operations, Product Management, Management, Sales, Recruiting, Customer Service, Team Building
Education
Dallas Baptist University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Dallas Baptist University
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Verizon
Skills
Change Management, Performance Management, Employee Relations, Human Resources, Talent Management, HR Consulting, Employee Engagement
Education
Dallas Baptist University
Master of Arts (MA), Human Resource Management
The Men's Wearhouse, Inc April 2013 - Present
Orange Peel LLC February 2013 - April 2013
Research Now (an e-Rewards Company) October 2011 - January 2013
Interstate Batteries April 2007 - October 2011
Verizon 1997 - 2007
GTE 1998 - 2000
Skills
Enterprise Architecture, Security, ITIL, Management, Leadership, Disaster Recovery, Process Improvement, Cloud Computing, Networking, Change Management, Project Management, Integration, Vendor Management, IT Operations, Software Development, Enterprise Software, SDLC, Information Technology
Education
Dallas Baptist University 1993 — 1996
Bachelor's degree, Psychology
Vincennes University August 2015 - Present
Vincennes University 2014 - Present
Good Samaritan Hospital Foundation August 2007 - August 2015
Leadership Knox County - Project S.A.F.E. Vincennes, Indiana 2012 - 2013
Verizon 2004 - 2007
Verizon 2001 - 2004
US Army 1988 - 2003
Verizon 1999 - 2001
Verizon 1997 - 1999
Skills
Hospitals, Healthcare Management, Non-profit Leadership, Executive Management, Executive Development, Leadership Development, Organizational..., Non-profit Board..., Board Development, Board of Directors, Telecommunications, Counseling Psychology, Mentoring Of Staff, Professional Mentoring, Job Coaching, Executive Coaching, Curriculum Development, Philanthropy, Volunteer Management, Volunteer Recruiting, Donor Solicitation, Major Gift Cultivation, Major Gift Solicitations, Public Speaking, Team Building, Management, Leadership, Customer Service, Training, Community Outreach, Strategic Planning, Nonprofits, Coaching
Education
Indiana University-Purdue University at Indianapolis 2014 — 2015
Executive Education - Management Institute - Indiana Hospital Association Leadership Academy
Grand Canyon University 2012 — 2015
Doctor of Philosophy (PhD), Industrial and Organizational Psychology
Dallas Baptist University
Master of Business Administration (M.B.A.), Management
Dallas Baptist University 2001 — 2004
Bachelor of Business Administration (B.B.A.), Management
iBasis May 2011 - September 2014
iBasis April 2010 - May 2011
iBasis November 2001 - March 2010
iBasis May 2000 - October 2001
iBasis February 2000 - May 2000
Verizon 1990 - February 2000
New England Telephone (now Verizon) 1987 - 1990
Skills
VoIP, Network Operations, Telecommunications, IP, Cisco, Cisco Technologies, Computer Network..., Switches, SIP, VAS, Managed Services, Data Center, Ethernet, MPLS, Wireless, Telephony, Network Design, Mobile Devices, SS7, TCP/IP, Routing, Unified Communications, SDH, Broadband, WAN, QoS, Network Architecture, TDM, GSM, Network Engineering, Fiber Optics, BGP, Routers, SIP Trunking, LTE, Frame Relay, H.323
Education
Northeastern University - Graduate School of Business Administration
MBA, Business Administration
Stevens Institute of Technology
BE, Electrical Engineering
Laser Spine Institute July 2011 - Present
Allscripts January 2007 - July 2011
Remington College June 2008 - June 2010
Bond Technologies 2007 - 2008
Verizon June 2006 - January 2007
The Hoop of Salem April 1998 - December 2002
Skills
EHR, EMR, Healthcare Information..., HL7, HIPAA, Healthcare, Informatics, System Administration, Process Improvement, Software Documentation, Software Implementation, Troubleshooting, Health Information..., Windows Server, Software Development, Integration, Databases, SQL, Project Management, Active Directory, Visio, Technical Support, Microsoft SQL Server, SDLC, Networking, Access, Crystal Reports, Systems Analysis
Education
Dakota State University 2012 — 2014
Master of Science (MS), Health Informatics
Western Oregon University 2003 — 2005
BS, Information Systems
Northwest Nazarene University 1993 — 1996
BS, Mathematics/Education
Delane Consulting/Staffing LLC August 2014 - Present
Capstone Metering, LLC April 2012 - June 2014
Verizon Wireless July 2008 - April 2012
Verizon Business January 2006 - June 2008
Verizon Communications June 2004 - December 2005
Verizon January 2003 - June 2004
Verizon May 2000 - May 2003
Skills
Product Management, Product Development, Process Improvement, Leadership, Cross-functional Team..., Program Management, Management, Strategy, Business Process..., Customer Experience, Vendor Management, Portfolio Management, Business Analysis, Project Management, Business Planning, Start-ups, Contract Negotiation, Budgets, Telecommunications, Software Project..., Supply Chain, Forecasting, Microsoft Excel, Business Development, Wireless, Change Management, Competitive Analysis, Strategic Partnerships, Marketing, Team Leadership, Product Innovation, Capital Budgeting, Global Sourcing, Business Strategy, Team Building, Revenue Forecasting, Innovation Management, Process Management, Product Lifecycle..., CRM, Pricing, P&L Management, Go-to-market Strategy, Finance, Enterprise Software, SaaS, Strategic Planning, Cloud Computing, Consulting, Product Marketing
Education
Dallas Baptist University 2000 — 2002
MBA, E-Commerce/Marketing
Verizon 2000 — 2001
Marketing Management Development Program
Liberty University
Bachelor of Science (BS), Business Administration and Management, General
FedEx Services March 2011 - Present
Federal Express September 2006 - June 2011
Julden Group March 2005 - August 2006
Nokia Inc. March 2003 - March 2005
Nokia August 2001 - March 2003
Nokia September 1998 - August 2001
Nokia August 1997 - September 1998
VERIZON 1990 - 1997
Skills
New Business Development, Analytics, Team Building, Usability Testing, Increasing Profits, Product Management, Sales Promotion, Product Marketing, Project Management, Business Development, Profit Maximization, Strategic Partnerships, Online Marketing, Online Advertising, Marketing Strategy, Multi-channel Marketing, Digital Marketing, Strategy, Vendor Management, SEO, E-commerce, Interactive Marketing, Marketing, Start-ups, Strategic Planning
Education
Dallas Baptist University 1994 — 1998
MBA, Marketing
Oklahoma State University 1983 — 1988
Bachelor of Science, Accounting and Management Information Systems
WordStream October 2014 - Present
Beverly Public Schools August 2013 - September 2014
Everett Public Schools August 2012 - June 2013
Melrose Public Schools February 2012 - June 2012
Verizon February 2000 - October 2010
Tiffany & Co. September 1998 - February 2000
Walt Disney World Co. November 1995 - September 1998
Attractions Expeditions of Central Florida October 1994 - November 1995
Walt Disney World September 1989 - October 1994
Skills
Mobile Devices, Customer Service, Training, Process Improvement, Negotiation, Call Centers, Strategy, Sales, Leadership, Management, Sales Operations, Strategic Planning, Marketing, Coaching, Operations Management, Time Management, Project Management, Business Planning, Selling, Team Building, Public Speaking, Account Management, Social Media Marketing
Education
The University of Texas at Dallas 2008 — 2011
Master's Certificate
The George Washington University 2005 — 2005
Master's Certificate
D'Amore-McKim School of Business at Northeastern University 2002 — 2003
MBA
University of Central Florida 1990 — 1993
BS
Hewlett-Packard 2011 - 2012
AT&T September 2010 - April 2011
SKYWARD INC November 2007 - January 2009
Verizon October 2000 - May 2006
SPRINT PCS May 1998 - October 2000
SPRINT PCS February 1996 - May 1998
Skills
Software Training, Workforce Management, Operations Management, Performance Management, Team Building, Recruiting, Vendor Management, Budgets, Employee Relations, Customer Satisfaction, Software Documentation, Change Management, Workforce Planning, Research, Enterprise Software, Time Management, Databases, Testing, Leadership, Process Scheduler, Policy, Management, Outsourcing, Resource Management, Talent Acquisition, Interviews, Onboarding, Telecommunications, System Administration, Microsoft Excel, Sourcing, PeopleSoft, Strategic Planning, Outlook, Technical Recruiting
Education
University of Phoenix 2010 — 2013
Masters, Business Administration
Dallas Baptist University 2003 — 2007
Bachelors, Business Studies
DeVry
Associates, Information Technology
A Fresh Start Services Estate Sales and Professional Organizers May 2002 - Present
All Things Great and Small, LLC April 2002 - Present
Verizon November 1993 - April 2001
Education
Dallas Baptist University
Bachelor of Business Studies, Business Admin
Tarrant County College
Landscape Design Certification, Landscape Design and Horticulture
Microsoft March 2013 - Present
Microsoft Corporation, India July 2011 - March 2013
Microsoft February 2008 - June 2011
Microsoft September 2006 - February 2008
Experian-Scorex August 2005 - October 2006
Verizon April 2005 - July 2005
JP Mobile Inc, September 2001 - April 2005
JP Mobile Inc, September 1998 - August 2001
CMC Ltd (Now TCS) September 1995 - November 1997
Skills
Product Management, Enterprise Software, Cloud Computing, Mobile Devices, Strategy, Start-ups, Strategic Partnerships, SaaS, Business Development, Mobile Applications, IOT, Mobile Data Services, Go-to-market Strategy, Mobile Technology, Operating Systems, Product Marketing, Scrum, Software Development, Software Project..., Partner Management, Agile Methodologies
Education
Dallas Baptist University 2005 — 2008
Master of Business Administration (M.B.A.)
Excelsior College 2001 — 2002
BS
Osmania University 1990 — 1993
B Com
Big Frog Custom T-Shirts of Dallas 2011 - Present
Big Frog of Plano 2010 - 2011
Verizon 2006 - 2010
MCI Wholesale Sales Engineering January 1998 - January 2006
MCI 1991 - 1998
MCI 1989 - 1991
MCI 1981 - 1989
USAF, Telecommunications 1977 - 1981
Skills
Cross-functional Team..., Solution Selling, Sales, Ethernet, IP, Project Management, Leadership, Microsoft Office, Budgets, Internet Services, Management, T1, Proposal Writing, Team Leadership, Networking, Selling, Telecommunications, Sales Management, MPLS, VoIP, Telephony, New Business Development, Product Management, Customer Satisfaction, Strategic Planning, Sales Operations, Entrepreneurship, Start-ups, Managed Services, Strategic Partnerships
Education
Dallas Baptist University
BS, Business Management
Spring Branch High School Houston Texas
Workforce Planning & Analytics 2012 - Present
Amgen December 2012 - December 2014
Hunt Oil Company 2011 - 2012
SuccessFactors / Infohrm 2008 - 2011
Bank of America - CFC 2005 - 2008
Verizon 1994 - 2005
GTE /Verizon 1999 - 2001
Skills
Talent Management, Workforce Planning, Change Management, Business Process..., Strategy, Human Resources, Analytics, Program Management, Leadership, Talent Acquisition, Process Improvement, Business Analysis, Management, Organizational Design, Business Intelligence, Succession Planning, Project Management, Business Process, Performance Metrics, Training, Analysis, Human Capital, Metrics, Performance Management, Management Consulting, Organizational..., HRIS, Strategic Planning, Consulting, Thought Leadership, Forecasting, Employee Engagement, Coaching, Human Capital..., Enterprise Software, Scenario Planning, Risk Management, Business Strategy, SaaS, Applicant Tracking..., Integration, SAP, Personnel Management, HR Consulting, Organizational..., Vendor Management, Team Leadership, Cross-functional Team..., Leadership Development, HR Operations
Education
Southern Methodist University - Cox School of Business
MBA, Strategy and Entrepreneurship
Fairfield University
Business, General Studies
Dallas Baptist University
BSA, Business Management
Gap Inc. October 2011 - Present
Gap Inc. October 2009 - November 2011
The Delta Companies June 2009 - October 2009
Verizon January 1998 - November 2008
Verizon June 1997 - December 1998
Verizon July 1992 - June 1997
Verizon May 1985 - June 1992
Verizon March 1979 - April 1985
Education
Dallas Baptist University
Business Administration
Oak Harbor High School
Diploma, General Studies
CSG International September 2013 - Present
T-Mobile January 2009 - August 2013
Safeco Insurance January 2008 - December 2008
Verizon September 1996 - January 2008
Skills
Performance Management, Employee Benefits, Talent Management, Workforce Planning, Employee Relations, Succession Planning, Deferred Compensation, Employee Engagement, Human Resources, Executive Compensation..., Strategic HR, HRIS, Leadership, Strategy, Mergers & Acquisitions, Management, Outsourcing, Program Management, Personnel Management, Organizational...
Education
Dallas Baptist University 2000 — 2002
Masters, Business Adminstration
Wayne State College 1990 — 1996
B.S., Health & Wellness
University of Nebraska-Lincoln
Sunflower Electric February 2010 - Present
SIBridge August 2008 - December 2009
Sprint December 1999 - June 2008
SIBridge April 1999 - December 1999
Verizon February 1997 - April 1999
Sprint January 1985 - February 1997
AT&T May 1980 - October 1984
Skills
Change Management, Enterprise Architecture, Program Management, Telecommunications, Strategic Planning, Business Process, Governance, Integration, Portfolio Management, Acquisition Integration, Management, Enterprise Software, Research, Vendor Management, Business Transformation, Business Intelligence, SDLC, Project Management, Process Improvement, IT Strategy, Business Analysis, Cross-functional Team..., Strategy, Organizational..., Data Center, Business Process..., Team Leadership, Project Planning, Merger Integration, EAI, PMO, Team Building, PMP, Outsourcing, Project Portfolio..., Requirements Analysis, Cloud Computing, IT Service Management, Disaster Recovery, IT Operations, Solution Architecture, Data Warehousing, Information Technology, Professional Services
Education
The University of Dallas 1985 — 1986
MBA, Acquisition & Contract Management
Dallas Baptist University 1978 — 1981
BBA, Management/Marketing
Alexion Pharmaceuticals, Inc. December 2014 - Present
Janssen, Pharmaceutical Companies of Johnson and Johnson April 2011 - December 2014
Janssen, Pharmaceutical Companies of Johnson and Johnson February 2009 - April 2011
Janssen, Pharmaceutical Companies of Johnson and Johnson March 2008 - February 2009
Janssen, Pharmaceutical Companies of Johnson and Johnson November 2004 - April 2008
BI WORLDWIDE 2004 - 2004
Verizon January 1989 - November 2003
Bally Total Fitness 1986 - 1988
Skills
Business Development, Increasing Sales, Relationship Development, Selling, Territory, Rheumatology, Sales Process, Biotechnology, Sales Support, Clinical, Consultative Selling, Contract Negotiation, Strategic Planning, Mentoring, Negotiation, Forecasting, Account Management, Customer Relations, Budgeting, Marketing Strategy, Coaching, New Business Development, Team Leadership, Public Speaking, Problem Solving, Healthcare, Product Launches, Managed Care, Sales Operations, Clinical Research, Product Launch, Team Building, Budgets, Endocrinology, Sales, Dermatology, Cardiology, Gastroenterology, Pharmaceutical Sales, Management, Sales Force Development, Neurology, Urology, Selling Skills, Buy & Bill, Hospital Sales, Sales Effectiveness, Biologics, Immunology, Pharmaceutical Industry
Education
Dallas Baptist University 2006 — 2010
MBA, Business
Dallas Baptist University 1998 — 2003
B.S., Business Management
Elyria Catholic/Elyria West
Business Administration and Management, General
Waltham, MA Public High School September 2003 - Present
Verizon July 1973 - December 2003
Skills
Teaching, Tutoring, Instructional Technology, Public Speaking, Classroom, Adult Education, Classroom Management, Curriculum Design, Curriculum Development, Differentiated..., Editing, Lesson Planning, Community Outreach, Educational Leadership, Elementary Education, Grant Writing, Higher Education, Microsoft Office, Secondary Education, K-12, Research, Staff Development, Technology Integration, Strategic Planning
Education
D'Amore-McKim School of Business at Northeastern University 1975 — 1978
MBA
Northeastern University 1968 — 1973
BS, Civil Engineering
FairPoint Communications September 2012 - Present
The White Mountain Chapter of the BMW CCA 2014 - 2015
JJQM Properties, LLC 2014 - 2014
Oasis Systems November 2010 - August 2012
JQM Corp dba Meineke Car Care Center September 2009 - November 2010
Sycamore Networks April 2008 - May 2009
Verizon Business January 2007 - March 2008
Verizon January 2005 - December 2006
Verizon January 2004 - December 2005
Skills
Program Management, Project Management, Cross-functional Team..., Telecommunications, Vendor Management, Process Improvement, SDLC, Requirements Analysis, PMO, Software Project..., Product Management, Business Analysis, Project Planning, Team Leadership, Strategic Planning, MS Project
Education
The George Washington University 2001 — 2011
Master's Certificate, Project Management
D'Amore-McKim School of Business at Northeastern University 1997 — 1999
MBA, General Management
University of New Hampshire -- Peter T. Paul College of Business and Economics 1986 — 1990
BA, Economics
Z Family Enterprises, LLC, dba ZFE Realty & ZFE Renovations & ZFE Homes July 2006 - Present
Verizon July 1978 - June 2006
GTE 1978 - 2006
Skills
Telecommunications, Project Management, Information Systems..., Call Center Architecture, Contract Negotiation, Contract Management, Compensation Structure..., Incentive Programs, Regulatory Analysis, Budget Setting, Budget Monitoring, Mergers, Large Scale Systems, Customer Service, Process Improvement, Revenue Assurance, Executive Support, Solution Selling, Vendor Management, Call Center, Managed Services, Model Home Design, Interior Design, Real Estate, Home Staging, Custom Remodeling, Special Needs, Elder Care, Sales, Procurement, Managing Accounts, Unified Communications, Compensation Structures, VoIP, Sales Management, Telephony, Product Management, Business Development, Customer Retention, Call Centers, Strategy, Wireless, Cross-functional Team..., Forecasting, Mergers & Acquisitions, Team Building, Sales Operations, Executive Management, Strategic Partnerships, Outsourcing
Education
Dallas Baptist University 2000 — 2003
MBA, eBusiness
Dallas Baptist University
BA, Business
Indiana University-Purdue University at Indianapolis 1984 — 1989
AS, Business
Northwood Jr High / Northrop HS
Richelson Consulting June 2011 - Present
FairPoint Communications October 2009 - February 2011
Martin Dawes Analytics June 2009 - September 2009
Lavastorm May 2003 - May 2007
Verizon October 1973 - November 2002
Skills
Start-ups, Analysis, Forecasting, Budgets, Business Analysis, Project Management, Telecommunications, Financial Reporting, Strategic Planning, Data Analysis, Mergers & Acquisitions, Analytics, Project Planning, Accounting, Business Intelligence, Program Management, Vendor Management, Financial Analysis, Marketing, Business Development, Leadership, Management, Business Process, Mobile Devices, Budgeting, Project Managment, Planning, Excel, Process Improvement
Education
Northeastern University - Graduate School of Business Administration 1986 — 1987
MBA, Business
Colorado Women's College 1969 — 1973
Bachelor of Science (BS), Mathematics
Verizon January 1994 - Present
Skills
Telecommunications, Call Center, Managed Services, Provisioning, Vendor Management, VoIP, Call Centers, Telephony, Process Improvement, Troubleshooting, Cross-functional Team..., Data Center, Unified Communications, Program Management, Product Management, MPLS, Wireless, Integration, Team Leadership, Network Design, Cloud Computing, T1
Education
Dallas Baptist University 1996 — 1999
BAAS, Management Communications
Capgemini 2006 - Present
Verizon 2000 - 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows
Education
Dallas Baptist University
Baylor Scott & White Health May 2015 - August 2015
CenseoHealth August 2014 - May 2015
Humana January 2014 - July 2014
Insurance Coding and Billing Student October 2012 - October 2013
Verizon Business January 2011 - September 2012
Verizon Business February 2006 - January 2011
Verizon Enterprise Solutions March 2004 - February 2006
Verizon April 2003 - March 2004
GTE Network Services (Currently Verizon) June 1999 - April 2003
GTE Network Services (Currently Verizon) March 1998 - June 1999
Skills
Customer Service, Management, Project Management, Finance, HIPAA, Microsoft Office, Contract Management, Access, Healthcare, Process Improvement, ITIL Certified, Incident Management, Telecommunications..., Telecommunication..., Medical Coding, Documentations, Order Implementations, Network Hardening, Root Cause Analysis, Leading Meetings, Business Documentation, Medical Billing, Data Analysis, Medicare Risk Adjustment, Hierarchical Condition..., Medical Records, Medical Terminology, Medicare
Education
Richland College 2012 — 2013
Certification, Medical Billing and Coding, 4.00 GPA
Dallas Baptist University 1998 — 2002
BA, Mgmt - Business Administration, 3.68 GPA
Verizon Communications March 2011 - Present
Verizon February 1993 - Present
Skills
Visio, PMP, SDLC, Software Project...
Education
Texas Woman's University
MBA
Dallas Baptist University 1999 — 2000
Bachelor of Business Administration (BBA)
Comcast October 2005 - Present
IntelliMark October 2003 - September 2005
Verizon January 2001 - April 2002
Skills
BGP, OSPF, MPLS, Juniper, Network Engineering, Routing, IPv6, JUNOS, Cisco Technologies, Network Design, VoIP, ISIS, CCNP, Cisco 7600, Cisco 6500, MX960, Juniper Switches, Cisco IOS, Cisco Routers, Cisco Certified, Firewalls, CRS-1, Networking, Network Architecture, IP, Multicast, Solaris, Servers, Troubleshooting, Data Center, SNMP, Computer Network..., Operating Systems, System Deployment, Juniper Technologies, LAN-WAN
Education
Dalhousie University 2002 — 2003
M.Eng., Internetworking
Temple University 1997 — 2001
BS, Computer Science
Tyler Independent School District August 2014 - Present
Tyler Independent School District July 2010 - Present
Verizon January 2007 - August 2007
Verizon January 2002 - December 2006
Verizon January 2001 - December 2001
GTE January 1998 - December 2001
Skills
Process Improvement, Strategic Planning, Forecasting, Change Management, Performance Management, Disaster Recovery, Root Cause Analysis, Engineering, Restructuring, Operations Management, Vendor Management, Cross-functional Team..., Program Management, Team Building, Customer Satisfaction, Budgets, Leadership, Policy, Contract Negotiation, Pricing, P&L Management, Project Planning, Supply Chain, Analysis, Transportation, Call Centers, Logistics, Supply Chain Management, Training, Negotiation, Management, Executive Management, Telecommunications, Business Process...
Education
Dallas Baptist University 1987 — 1990
Bachelors, Business Administration
HP Enterprise Services October 2014 - Present
Sonim Technologies November 2013 - October 2014
PINC Solutions May 2012 - November 2013
Tiburon January 2011 - June 2012
Comsys / First Data October 2009 - December 2010
Lean Mobility Consulting October 2008 - October 2009
@Road February 2004 - May 2008
Verizon May 1997 - November 2003
GTE May 1993 - May 1997
Skills
Project Management, Professional Services, Operations Management, Program Management, Business Process..., Process Improvement, SaaS, Team Building, Cross-functional Team..., Change Management
Education
Smarter Solutions, Forrest Breyfogle, Austin TX 2009 — 2009
Lean Six Sigma Black Belt
Consulting Solutions.Net 2008 — 2008
Certificate, Project Management Professional
Dallas Baptist University 1996 — 2001
BA, Business Administration
Verizon October 2008 - Present
Verizon September 1991 - Present
Skills
Sarbanes-Oxley Act, Financial Analysis, Account Reconciliation, Auditing, Mergers & Acquisitions, Accounting, Financial Reporting, Tax, Fixed Assets, General Ledger, Process Improvement, Analysis, Finance, Tax Accounting, Management, Financial Modeling, Accounts Payable, Forecasting, Valuation, Due Diligence, Budgets, Corporate Tax, PeopleSoft, Tax Research, Variance Analysis, GAAP, Financial Accounting, Hyperion Enterprise, Financial Statements, Cost Accounting, Sarbanes-Oxley, Telecommunications
Education
Dallas Baptist University 1997 — 2002
Bachelor of Business Administration (BBA), Accounting
Dex Media, Inc. 2008 - Present
Idearc Media October 2007 - August 2008
Verizon Information Services 2006 - 2008
Verizon 2005 - 2007
GTE/Verizon 1998 - 2000
GTE Directories 1993 - 1998
Skills
Competitive Analysis, Merchandising, Mergers, Advertising Sales, Sales Management, Mergers, Advertising..., Operations Management, Account Management, Marketing Strategy, Cross-functional Team..., Solution Selling, Product Management, Advertising, Negotiation, Business Development, New Business Development, Online Marketing, Selling, Customer Satisfaction, SEM, Process Improvement, Salesforce.com, Budgets, Management, B2B, Online Advertising, Lead Generation, Coaching, Marketing, Mergers & Acquisitions, Marketing Management, Digital Marketing, Leadership, Cold Calling, Sales, Analytics, Market Planning, Sales Presentations, Program Management, Training, Product Development, Team Leadership, Key Account Management, Sales Process, Customer Retention, Direct Marketing, Business Intelligence, Direct Sales, B2B Marketing, Entrepreneurship
Education
Dallas Baptist University 2006 — 2011
Bachelor of Business Studies, Business
Eckerd College 1989 — 1990
Certificate, Paralegal Studies
St. Petersburg College 1984 — 1987
none, Art and Law
Largo High
JPMorgan Chase October 2011 - February 2013
Fannie Mae October 2008 - October 2011
Chase Home Finance April 2007 - October 2008
EMC Mortgage Corporation, subsidisary of Bear Stearns 2005 - 2007
Verizon 1998 - 2004
Skills
Loss Mitigation, Loan Servicing, Credit, Mortgage Banking, Mortgage Lending, Mortgage Servicing, Loans, Banking, Asset Managment, Underwriting, Risk Management, Financial Analysis, Credit Analysis, Call Center, PeopleSoft, Loan Origination, Mortgage Underwriting, Portfolio Management, Vendor Management, Finance, Default, Call Centers, Asset Management
Education
The University of Dallas 2006 — 2013
Master of Business Administration (MBA), Business
Dallas Baptist University 2001 — 2004
Bachelor of Business Administration (BBA), Communication, General
Verizon October 1998 - Present
Verizon 1998 - 2009
Skills
Account Management, Business Analysis, Business Development, CRM, Call Centers, Cisco Technologies, Cloud Computing, Coaching, Contract Negotiation, Cross-functional Team..., Customer Retention, Customer Satisfaction, Database Administration, Desktop Computers, Direct Sales, Finance, Inventory Management, Invoicing, Live Meeting, Managed Services, Marketing, Microsoft Excel, Microsoft Office, Negotiation, Networking, Open Source Software, Payroll, PowerPoint, Process Improvement, Product Management, Professional Services, Program Management, Project Management, RFP, Real Estate, Sales, Sales Management, Sales Operations, Sales Process
Education
Strayer University 2015 — 2019
Human Resources Management, A
University of Phoenix 2005 — 2006
Human Resources
Dallas Baptist University 2004 — 2005
Business Administration
Verizon July 1999 - Present
GTE/ Verizon Telecommunications 1999 - Present
Rochester Community Savings Bank March 1996 - March 1998
First Federal Savings & Loan Association of Rochester 1990 - 1996
Skills
Direct Mail, Radio, Direct Marketing, Marketing Communications, Telecommunications, B2B, Advertising, Copywriting, Campaign Management, Marketing Strategy, Analytics, Online Advertising, Product Marketing, Product Management, Integrated Marketing, Digital Marketing, Management, CRM, Competitive Analysis, Marketing Management, Strategic Partnerships, Strategy, Integrated Marketing..., Customer Acquisition, Online Marketing, Multi-channel Marketing, Cross-functional Team..., Go-to-market Strategy, Email Marketing, Market Research, Campaigns, B2B Marketing, Sponsorship, Marketing Research, Marketing, Digital Strategy, Lead Generation, Segmentation, Interactive Marketing, Brand Development
Education
Dallas Baptist University 2003 — 2005
Bachelor's Degree, Marketing
Dallas Baptist University
Marketing
Sabre Airline Solutions March 2015 - Present
VCE, the Virtual Computing Environment Company March 2014 - March 2015
Vivint January 2013 - January 2014
Sogeti USA, LLC - Capgemini Company May 2011 - January 2013
Idearc Media, 4X Inc., BNSF, Ryder Systems February 2009 - April 2011
Verizon October 1997 - December 2008
Brinks Home Security January 1995 - October 1997
Skills
PMO, Vendor Management, SDLC, Project Management, Leadership, Team Building, Management, PMP, Resource Management, Project Portfolio..., Business Process..., Business Process, Program Management, Business Analysis, Agile Project Management, SharePoint, Quality Assurance, Project Planning, Integration, Requirements Analysis, Team Leadership, Competitive Analysis, Budgets, Process Improvement, Visio, Strategic Planning, Analysis, MS Project, Change Management, Strategy, Training, Six Sigma, Risk Management, Cross-functional Team..., Team Management, ITIL, Agile Methodologies, Testing, Security, Recruiting, Business Intelligence, Strategic Partnerships, CRM, Account Management, Software Project..., Sales Management, Cloud Computing, ERP, Salesforce.com, Call Centers
Education
Southern Methodist University - Cox School of Business 2004 — 2007
MBA, Strategy
Dallas Baptist University 1998 — 2000
BBA, Business Administration - Management Information Systems
Western Hills High School 1985 — 1989
Diploma, General Studies
Villanova University
Training in Six Sigma Green Belt and Lean
TransUnionTLOxp January 2014 - Present
Transunion TLO December 2013 - Present
TLO November 2012 - Present
TLO February 2012 - Present
PAETEC June 2010 - February 2012
One Solution September 2009 - June 2010
Verizon February 2009 - October 2009
AT&T 2007 - 2009
Elite Recovery Collections Agency 2006 - 2007
Account Solutions Group 2004 - 2006
Skills
Call Center, Account Management, Training, Solution Selling, Contract Negotiation, Business Development, Call Centers, Customer Retention, Customer Service, Direct Sales, Sales Management, Sales, Sales Process, Selling, Telecommunications, CRM, B2B, Salesforce.com, Wireless
Education
Erie Community College
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Daemen College
AT&T May 2015 - Present
Fujitsu Network Communications July 2010 - 2014
Nokia June 2008 - December 2009
Nokia June 2004 - June 2008
Verizon October 1993 - 2003
Skills
Strategy, Go-to-market Strategy, Marketing Strategy, Integrated Marketing, Program Management, Mobile Devices, Management, Marketing, CRM, Lead Generation, Unified Communications, B2B, Analytics, SaaS, Cloud Computing, Enterprise Software, Brand Managment, Brand Strategy, Marketing Communications, Public Relations, Analyst Relations, Cross-functional Team..., Team Leadership, Brand Management, Digital Marketing, Messaging Architecture, Strategic Brand..., Internal Communications, Channel Partner..., Personnel Management, Metric Development, Metric Management, Media planning, Agency Relationship..., Corporate Social..., Marketing Research, Sales Enablement, Sales Enablement Tools, Direct Marketing, Mass Marketing, Event Management, Budget Management, Agency Agreements, Distributed Team..., Telecommunications..., Marketing Copy, XaaS
Education
Dallas Baptist University
BBS, Marketing
North Mesquite
Verizon January 1992 - Present
DDL OMNI Engineering June 1989 - December 1991
Skills
Process Improvement
Education
Dallas Baptist University
State Farm March 2012 - Present
Nationwide Insurance March 2009 - December 2011
Verizon 1999 - 2009
Skills
Customer Service, Customer Satisfaction, Account Management, Call Center, Insurance, Sales, Microsoft Office, Team Building, Sales Management, Call Centers, Inventory Management, Project Management, Property & Casualty..., Commercial Insurance, Leadership, Marketing, Training, Outlook
Education
Dallas Baptist University 2007 — 2008
In Progress, Marketing
Grand Prairie High School 1994 — 1998
verizon July 2012 - Present
Skills
Telecommunications, Change Management, Managed Services, Management, VoIP, Ethernet, Wireless, Leadership, Unified Communications, Vendor Management, Program Management, Integration, IP, Data Center, Network Design, Computer Network..., Project Management, MPLS, Network Engineering, Cross-functional Team..., Cisco Technologies, Business Development, DSL, Cloud Computing, Product Management, Outsourcing, Call Centers, Switches, Strategic Planning, Process Improvement, Fiber Optics, Telephony, Project Planning, Contract Negotiation, Team Leadership, Networking, Strategy
Education
D'Amore-McKim School of Business at Northeastern University 1986 — 1990
Framingham North High
Mill City Towing & Recovery Services, LLC. October 2010 - Present
Diversity Enterprises, LLC. April 2007 - Present
Verizon March 1982 - April 2007
Education
D'Amore-McKim School of Business at Northeastern University 1994 — 1996
MBA, High Technology Management
Verizon October 2009 - August 2012
IN TRANSITION April 1988 - August 2012
Verizon April 1988 - August 2012
Verizon January 2000 - October 2009
Verizon January 2000 - October 2009
Verizon January 1998 - January 2000
Verizon April 1988 - January 2000
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Lotus Notes, Team Leadership, Problem Analysis, Problem Management, Energetic Leader, Go-getter attitude, Performance Improvement, Brainstorm Facilitation, Close Attention to..., Integrity Management, Professional..., High Pressure Situations, Organized Multi-tasker, People-oriented, Minimal Supervision, Highly motivated..., Communication Skills, Written & Oral..., Positive Discipline, Positive Work..., Change Management, Positive Can-do Attitude, Performance Management, Reinforcement, Responsiveness, Stressful Situations, Outstanding time..., Resourceful in the..., Quality Driven, Visionary Thinking, Virtual Teams, High Performance Teams
Education
Dallas Baptist University 1987 — 2000
Master of Arts in Organizational Management, Organizational Leadership, 3.89
Indiana Wesleyan University 1990 — 1993
Bachelor of Science in Business Management, Business, Management, Marketing, and Related Support Services, 3.78
Cash America June 2009 - Present
Verizon February 2003 - November 2008
Verizon July 1999 - February 2003
Verizon July 1996 - July 1999
GTE Data Services August 1984 - June 1996
Skills
Unix, SOW, Accounts Payable, Accounts Receivable, Contract Management, Electronic Funds..., Business Analysis, Hyperion Enterprise, Business Intelligence, Essbase, Data Warehousing, Visio
Education
Dallas Baptist University 1999 — 2003
MBA, Performance Management
University of South Florida 1980 — 1984
Bachelor of Science, Computer Engineering Technology
University of Wisconsin-La Crosse 1977 — 1979
Computer Science
Nicolet High School 1973 — 1977
Verizon April 2008 - Present
Verizon February 2006 - March 2012
TEAM / LIFE 2011 - 2012
Verizon January 2000 - January 2005
Verizon August 1995 - August 2000
Bank of America March 1993 - July 1995
Skills
Product Management, Account Management, Marketing, Contract Negotiation, Financial Analysis
Education
Dallas Baptist University 1995 — 1998
MBA
Texas A&M University 1987 — 1992
Finance
Santa Rita, Glenn, Central
Energy Future Holdings January 2012 - September 2014
Verizon February 1999 - December 2011
Skills
Strategic Planning, Application Security, Leadership, Security Architecture..., Team Building, Process Optimization, Program Management, Standards Compliance, Payment Industry, Resource Management, Information Security, Security, Governance, Data Center, Computer Security, Cross-functional Team..., IT Management, Security Audits, Information Security..., Vulnerability Assessment, ISO 27001, Project Management, CISSP, PCI DSS, Telecommunications, Identity Management, Networking, Enterprise Software, Integration, Penetration Testing, Vulnerability Management, Disaster Recovery, Management, Incident Response, Network Security, Information Technology, Security Policy, Business Continuity, Data Security, Firewalls, Security Awareness, CISM, Computer Forensics, Enterprise Architecture, IT Operations, Intrusion Detection, CISA, IDS
Education
Capitol College 2011 — 2016
Information Assurance, Master of Science, 4.0
Dallas Baptist University 2002 — 2005
Masters, Organizational Management, Conflict Resolution
Dallas Baptist University 1999 — 2002
Management Information Systems, Management
University of North Texas 1988 — 1989
Veritas Laboratories November 2014 - Present
ProPath March 2007 - October 2014
ProActivate September 2006 - January 2007
Clinical Pathology Laboratories August 2003 - August 2006
Shoppa's Material Handling October 2001 - August 2003
Verizon February 1998 - October 2001
Skills
Sales, Sales Management, Marketing, Profit, Pathology, Account Management, Sales Operations, Cold Calling, New Business Development, Contract Negotiation, Sales Process, Leadership, Negotiation, Direct Sales, Healthcare, Strategy, Selling, Management, Medical Devices
Education
Dallas Baptist University 1999 — 2001
MA, Organizational Management
University of North Texas 1993 — 1997
BAAS, English
Aperia Solutions, Inc. March 2014 - Present
U2O USA (iWalk USA) April 2013 - March 2014
Dish Network June 2012 - April 2013
Vonage Holdings, Inc January 2007 - June 2012
Verizon 1995 - 2007
GTE 1995 - 2007
Verizon Communications (fGTE) 1995 - 2007
Skills
Telecommunications, Call Center, Account Management, Sales Operations, Direct Sales, Product Management, Call Centers, Managed Services, New Business Development, Solution Selling, Contract Negotiation, Sales Management, VoIP, Mobile Devices, Sales, Business Analysis, Vendor Management, Customer Retention, Start-ups, Negotiation, Wireless, Customer Service, Strategy, Leadership, Salesforce.com, Customer Satisfaction, Competitive Analysis, CRM, Product Development, Strategic Partnerships, P&L Management, Team Leadership, Channel Partners, Forecasting, Process Improvement, Strategic Planning, Product Marketing, Sales Process, Marketing Strategy, Program Management, Business Development, SaaS, Management, Marketing, Cross-functional Team..., Project Management, B2B, Team Building, Cloud Computing, Customer Experience
Education
Dallas Baptist University 1998 — 2000
Snipp September 2015 - Present
Self -Employed January 2015 - September 2015
Flip Flop Shops December 2012 - December 2014
McKesson Corporation September 2004 - July 2012
Great Western Industries March 2004 - September 2004
DR Horton December 2003 - April 2004
Verizon June 1997 - December 2003
Skills
Healthcare Information..., Process Improvement, HIPAA, Financial Modeling, Revenue Cycle, Team Building, Leadership, Vendor Management, Business Analysis, Strategic Planning, Budgets, Management, Business Process..., Cross-functional Team..., Business Intelligence, Operations Management, Program Management, Training, SharePoint, Accounting, Integration, Analysis, IT Strategy, Information Technology
Education
Dallas Baptist University
Bachelor of Applied Business Administration, Business Administration and Management, General, 4.0
Tyler Junior College
Associate of Arts (AA), Computer Science, 4.0
University of Texas at Tyler
ALS Marketing August 2004 - Present
Verizon November 1987 - June 2002
Education
D'Amore-McKim School of Business at Northeastern University 1985 — 1987
MBA, Marketing
University of Rochester 1978 — 1982
BA, Political Science/International Relations
Kips Group, Inc. 2006 - Present
Verizon 1979 - 2005
Skills
Test Automation, Testing, Microsoft Office, User Acceptance Testing, Team Building, Executive Management, Enterprise Software, Quality Assurance, Process Improvement, Human Resources, System Testing, Vendor Management, SDLC, Project Management
Education
Dallas Baptist University 1996 — 2001
MBA
Koral Enterprises May 2010 - Present
Verizon May 1997 - Present
Skills
Human Resources, Vendor Management, Process Improvement, Performance Management, PeopleSoft, Telecommunications, Onboarding, Labor Relations, HRIS, Talent Acquisition, Talent Management, Training, Workforce Planning
Education
Dallas Baptist University 2005 — 2008
MAM, Human Resources Management
Dallas Baptist University 1997 — 2003
BBS, Management
Capgemini May 2008 - Present
Verizon Business September 2001 - August 2007
Verizon Communications March 2000 - August 2001
Verizon January 1995 - February 2000
Skills
Managerial, Contract Management, Customer Relations, Customer Service, Process Development, Process Management, Collections Management, Retail Management, Telecommunications, Telecommunication..., Billing, Document Management, Regulatory Requirements, Team Building, Team Management, Project Coordination, Product Launches, Call Center, Cross-functional Team..., Product Launch, Process Simulation, Service Delivery, Leadership, Store Management, Management, Project Planning, Outsourcing, Business Analysis, Process Improvement, Managed Services, Business Process, Business Process..., Budgets, Customer Satisfaction, Training, Change Management, Business Transformation, Project Management, Program Management, Team Leadership, Vendor Management, Software Documentation, Project Delivery, PMP, Quality Assurance, Integration, Project Portfolio..., Requirements Analysis, Call Centers, Customer Experience
Education
Dallas Baptist University
Bachelor of Business Administration, Business Administration
Rent-A-Center September 2014 - Present
Rent-A-Center May 2013 - September 2014
Epsilon March 2011 - May 2013
Idearc Media 2005 - March 2011
SuperMedia LLC 2005 - March 2011
Verizon 1996 - 2005
Greyhound Canada 1993 - 1995
Education
Dallas Baptist University 2000 — 2003
MBA, Information Systems
Dallas Baptist University 1997 — 2000
Bachelors of Art and Science, Information Systems
Northern Alberta Institute of Technology 1988 — 1990
Honours Diploma, Computer Technology
Verizon April 2004 - Present
Texas Outlaws - Professional Arena Soccer League November 2008 - December 2009
Odyssey Soccer Club January 2002 - December 2008
Sprint June 1998 - April 2004
Skills
Coaching, Integration, Requirements Analysis, SDLC, Software Project..., Telecommunications, Testing, Vendor Management, Visio
Education
Dallas Baptist University 2000 — 2001
MA, Managment
Texas Tech University 1994 — 1998
BBA, Management Information Systems
Frontier Communications June 2010 - Present
Kaplan University June 2008 - Present
University of Phoenix June 2006 - Present
Verizon July 1979 - June 2010
Skills
Telecommunications, Vendor Management, Process Improvement, Program Management, Project Management, Product Management, Team Leadership, Call Centers, Strategic Planning, Cross-functional Team..., VoIP, Wireless, Customer Service, Budgets, Contract Negotiation, Change Management, Team Building, Management, Business Analysis, Business Process..., Project Planning, Integration, Account Management, Strategy, CRM, Outsourcing, Business Development, Leadership, Managed Services, Operations Management, Sales Operations, Customer Retention, Start-ups, Professional Services, Forecasting, Product Marketing, Training
Education
University of Phoenix 2001 — 2006
Doctor of Management, Organizational Leadership
Dallas Baptist University 1999 — 2000
MBA, Business Management
University of Tampa 1991 — 1995
BS, Management Information Systems
Hutton Communications May 2011 - Present
CBRE November 2008 - March 2011
CAE Simuflite December 2006 - November 2008
Sally Beauty Company May 2005 - December 2006
Blockbuster 2004 - 2005
Verizon 1992 - 2003
Skills
Accounting, Management, Microsoft Excel, Customer Service, General Ledger, Accounts Payable, Budgets, Financial Reporting, Access, Account Reconciliation, Auditing, Accounts Receivable, Financial Analysis, Fixed Assets, Forecasting, Leadership, JD Edwards, Outlook, Process Improvement, PeopleSoft, Sarbanes-Oxley Act, Team Building, Variance Analysis
Education
Dallas Baptist University 2000 — 2003
MBA, Finance
Texas State University
B.S., Computer Science
Hewlett-Packard August 2010 - Present
Carousel Industries March 2009 - August 2010
3Com September 2008 - March 2009
3Com April 2007 - September 2008
Verizon July 2006 - April 2007
Verizon May 2002 - July 2006
Verizon December 2001 - May 2002
Skills
Team Management, IVR, Training, IT Solutions, Cloud Computing, Channel, Enterprise Software, Business Development, Management, Marketing, Customer Service, IT Sales, Solution Selling, Unified Communications, Managed Services, VoIP, Technology Services, Professional Services, Direct Sales, Salesforce.com, SaaS, Telecommunications, Account Management, Channel Partners, Ethernet, WAN, Strategy, Networking, Sales Operations, New Business Development, Partner Management, Wireless
Education
D'Amore-McKim School of Business at Northeastern University 2005 — 2006
MBA, Business
Verizon February 2013 - Present
Verizon Communications 2008 - February 2013
Verizon May 2005 - October 2008
Verizon 2001 - May 2005
Verizon August 1997 - 2001
Skills
Capital Budgeting, Problem Solving, Demand Forecasting, Team Leadership, Data Mining, Cost Modeling, Telecommunications, Business Process..., Word, Access, PowerPoint, Data Analysis, Microsoft Word, Process Improvement, Cross-functional Team..., Analysis, Project Planning, Forecasting, Ethernet, Management, Project Management, Integration, Wireless
Education
Penn State University - World Campus 2012 — 2013
GIS Certificate, Geographic Information Systems, 4.0
Northeastern University - Graduate School of Business Administration 1998 — 2000
Masters, Business Administration, 3.8/4.0
State University of New York at Buffalo
BS, Electrical Engineering
Verizon April 2014 - Present
Novartis Consumer Health December 2012 - November 2013
MedImmune December 2010 - October 2012
Ann Taylor Stores Corporation January 2009 - July 2010
Maersk Line September 2006 - February 2008
Maersk Line November 2004 - September 2006
Maersk Line August 2001 - December 2003
INCOTRANS - International Business Advisors 1985 - 1985
Skills
Project Management, Change Management, Leadership, Pricing, Finance, Retail, Process Improvement, Six Sigma, Business Process..., Program Management, Project Portfolio..., Strategic Planning, SAP, Performance Management, Supply Chain Management, Account Management, Vendor Management, Business Analysis, Management, Budgets, Enterprise Software, Strategy, Business Process, Cross-functional Team...
Education
D'Amore-McKim School of Business at Northeastern University 2008 — 2011
MBA, Finance, Entrepreneurship
Gettysburg College 1982 — 1986
BA, Political Science
Metuchen High School
Verizon
Skills
Telecommunications, Vendor Management, Team Leadership, Account Management, Cross-functional Team...
Education
Dallas Baptist University 2000 — 2005
Curry College September 2008 - Present
Shaw's Supermarkets March 2002 - June 2008
Verizon October 1988 - January 2001
Education
D'Amore-McKim School of Business at Northeastern University 1998 — 2000
MBA, High Tech
Verizon May 2000 - Present
GTE August 1997 - May 2000
Skills
VoIP, Telecommunications, SDLC, Project Management, Data Center, Cross-functional Team..., Call Centers, Disaster Recovery, PMP, Integration, Troubleshooting, Visio, Unix, Vendor Management, DSL, IP, Switches
Education
Devry 2006 — 2006
Computer Information Systems
Dallas Baptist University 2001 — 2001
Computer Information Systems
Metropolitan State University of Denver 1996 — 2000
Information Systems
Dex Media May 2009 - December 2014
Verizon September 2006 - December 2007
Verizon March 2003 - August 2006
Verizon September 2000 - March 2003
Verizon August 1999 - August 2000
Verizon July 1997 - July 1999
Verizon October 1989 - June 1997
Skills
Project Management, Event Planning, Microsoft Excel, Microsoft Word, Organization, PowerPoint, Positive Can-do Attitude, Expense Reports, Executive Calendar..., Team Leadership, Microsoft Office, Budgets, Contract Negotiation, Training, Invoicing, Administrative..., Office Management, Travel Arrangements, Human Resources, Outlook, Customer Service, Telephone Skills, Time Management, Calendars, Administration, Teamwork, Calendaring, Team Building, Expenses, PeopleSoft, Employee Relations, Data Entry, Spreadsheets, Event Management, Leadership, Lotus Notes, Office Administration, Concur, Payroll
Education
The George Washington University 2001 — 2004
Master's Certificate, Project Management
Dallas Baptist University 1996 — 2001
Bachelor of Business Studies, Management
ABM May 2010 - Present
Aricent Group November 2005 - May 2010
Cendera November 2003 - December 2005
Verizon January 1999 - November 2003
Skills
VoIP, Telecommunications, SDLC, Vendor Management, Integration, Telephony, PMO, PMP, SharePoint, Unix, Quality Assurance, Troubleshooting, Testing
Education
Dallas Baptist University 1995 — 2001
BS
National Grid November 2008 - Present
Verizon December 2006 - April 2008
Verizon December 2006 - 2008
Keegan & Werlin 1985 - 1986
Education
D'Amore-McKim School of Business at Northeastern University 1992 — 1993
Suffolk University Law School 1976 — 1979
JD, Law
Merrimack College 1972 — 1975
AB, American Studies
Verizon May 2014 - Present
Buffalo Office Interiors July 2013 - March 2014
Berardi Immigration Law November 2010 - 2011
Jim Ball Buick Pontiac GMC Cadillac September 2005 - August 2008
Citadel Broadcasting 2003 - 2005
Skills
Marketing, Marketing Communications, Social Media Marketing, Social Media, Advertising, Email Marketing, Event Planning, Event Management, Marketing Strategy, Public Relations, Digital Marketing, Online Advertising, Facebook, Direct Marketing, Online Marketing, Copywriting, Integrated Marketing, Social Networking, Market Research, Press Releases, Graphic Design, Web Design, Promotions
Education
D'Youville College
Business Management
Erie Community College
Website and Graphic Design
Elbit Systems of America February 2015 - Present
Associa September 2014 - February 2015
MAKE Corporation June 2014 - September 2014
OCC September 2008 - June 2014
AmeriCredit November 2000 - June 2008
Excel Communications January 2000 - November 2000
Verizon June 1988 - January 2000
Skills
Performance Management, Employee Relations, Talent Management, Human Resources, Training, Leadership, Recruiting, Management
Education
Dallas Baptist University
BS, Business
Dallas Baptist University
Master of Arts (MA), Human Resources
Verizon January 2012 - Present
Northrop Grumman January 1997 - January 2012
Skills
Security+, Red Hat Linux, NIS, NFS, Rsync, Vsftpd, OpenSSH, Ipchains, Netcat, Nessus, SELinux, Linux Security, AIX, HP-UX, LVM, CA Introscope, GlusterFS, Weblogic, DNS, Computer Security, Hardware, Data Center, Disaster Recovery, IBM AIX, Linux, Operating Systems, Security, Servers, Shell Scripting, Software Documentation, Solaris, Unix, WebLogic
Education
Dallas Baptist University 1998 — 2001
MBA, Finance
Texas A&M University 1992 — 1996
BS, Computer Science
Apple Inc. (Volt Dallas Flex) October 2008 - January 2010
Verizon August 2000 - February 2008
Verizon October 1997 - August 2000
Skills
Vendor Management, Customer Satisfaction, Workforce Management, Recruiting, Call Center, Program Management, Call Centers, Sales, Team Building, Account Management, Strategic Planning
Education
University of Phoenix 2001 — 2003
MBA, Business Administration
Dakota State University 1990 — 1994
BBA, Business Administration
J.P. Morgan Chase August 2011 - Present
Verizon Communications February 2010 - February 2011
VERIZON COMMUNICATIONS July 2008 - December 2008
Verizon January 2007 - July 2008
Verizon February 2005 - January 2007
Verizon February 2004 - January 2005
GTE/VERIZON Communications March 1998 - February 2004
Skills
MS Office (Access,..., Pivot Tables, SharePoint, Customer Focus and..., PeopleSoft, Process Improvement, Customer Service, Business Requirements, Personnel Management, Employee Training, Document Management, Telecommunications, Program Management, Project Management, Visio, Training, Vendor Management, Microsoft Excel, Leadership, Analysis, Pivot Tables, Software Documentation, Management, Cross-functional Team..., Project Planning, Team Building, Quality Assurance
Education
Dallas Baptist University 2000 — 2003
M.A.O.M, Organization Management /Negotiations & Mediation, 3.88
Texas A&M University-Commerce 1982 — 1986
B.B.A, Business Administration /Human Resource Management
SAP October 2013 - Present
BMC Software November 2011 - September 2013
Coradiant (acquired by BMC Software) January 2010 - November 2011
Coradiant (acquired by BMC Software) January 2008 - January 2010
Optimal Payments January 2006 - January 2008
Verizon 2004 - 2006
Verizon 2003 - 2004
AnyWare Group 2002 - 2003
e-Hub Networks (acquired by AnyWare Group) 1999 - 2002
Skills
Project Management, Team Leadership, Virtualization, Cloud Computing, Integration, VMware, Architecture, Security, Network Administration, System Administration, Linux, Mac OS X, MySQL, SQL, IT Management, ITIL, Data Center, Disaster Recovery, IT Service Management, SharePoint, Java, Cisco Technologies, Unix, Enterprise Architecture, Live Production, Salesforce.com, Active Directory, Cisco, Team Management, VoIP, Windows, SQL Server, Windows Server, DNS, BMC Remedy, Network Security, Perl, PHP, Objective-C, TOGAF, Audio Engineering, Audio Mixing, Live Sound, Sound Production, Multimedia, Ableton Live, Final Cut Pro, Logic Pro, Arduino, Networking
Education
Université de Moncton 1991 — 1994
Engineering
Dalhousie University 2000 — 2001
Networking
CCNB 1999 — 2000
Information Technology
BT Global Services November 2012 - November 2014
Think Finance March 2012 - May 2012
Transamerica Life Insurance Company, Long Term Care Division June 2010 - July 2011
Dex Media (Formerly SuperMedia, LLC, Idearc Media, Verizon and GTE ) from May 1985 to December 2009 June 2008 - December 2009
Idearc Media (formerly Verizon) September 2005 - May 2008
Verizon February 2004 - August 2005
Verizon and GTE August 1998 - January 2004
GTE January 1997 - July 1998
GTE December 1991 - December 1996
GTE November 1987 - November 1991
Skills
Accounting, Sarbanes-Oxley Act, Accounts Receivable, Quality Assurance, Accounts Payable, Process Improvement, Management, Billing Systems, PeopleSoft, Integration, General Ledger, Finance, Billing Process, Project Management, User Acceptance Testing, Invoice Processing, Accounting Applications, System Administration, Compliance, Quality Center, Requirements Gathering, Help Desk Support, Oracle Applications, Variance Analysis, End User Support, Automated Workflow..., Provenir, Certified Tester..., Agile Testing, Project Coordination, SharePoint, Oracle E-Business Suite, Billing Solutions, Telecommunications..., Problem Solving, Business Analysis, Data Analysis, Soft Skills
Education
Dallas Baptist University
Business Studies, Management
Tarrant County College
Associate in Arts, General Studies
Unify May 2015 - Present
BT Global Services May 2013 - May 2015
Verizon May 2010 - May 2013
Innovative Dallas Cowboys Event Staff May 2009 - October 2010
TEXAS INSTRUMENTS INC March 1999 - June 2009
AETNA, INC December 1979 - March 1999
Skills
Outstanding Customer..., PeopleSoft, Payroll, Customer Service, New Hire Orientations, Leadership, Health Insurance, Human Resources, Management, Personnel Management, ADP Payroll, SAP, HRIS, Deferred Compensation, Employee Relations
Education
The University of Dallas 2004 — 2006
coursework towards MBA, interdisciplinery
Dallas Baptist University 1993 — 1997
BA Business Administration, Management
Verizon November 1997 - Present
Skills
Hyperion Enterprise, PeopleSoft, Essbase, Auditing, Sarbanes-Oxley Act, Financial Reporting, SAP, Financial Analysis, Variance Analysis, Microsoft Excel, Deltek Costpoint, BlackLine, Forecasting, Accounting, General Ledger
Education
Dallas Baptist University
Bachelor's Degree, Accounting
Dorchester Bay EDC August 2010 - Present
Everyday Client Solutions July 2009 - August 2010
Harvard University September 2008 - June 2009
Hampshire College July 2006 - June 2008
Verizon September 1978 - December 1998
Skills
Non-profits, Leadership, Public Speaking, Community Outreach
Education
Northwestern University 1999 — 2005
PhD
Northeastern University - Graduate School of Business Administration 1985 — 1986
MBA
Harvard University 1970 — 1976
BA; EdM.
LPL Finanical June 2012 - Present
Edward Jones January 2007 - June 2012
Verizon August 1999 - December 2006
GTE August 1976 - December 1999
Education
Dallas Baptist University 1990 — 1992
MBA, International Marketing & Business Management
University of North Texas 1983 — 1987
Bachelors, Business Management & Vocational Occupation
ARGO Data Resource Corporation May 2012 - Present
Bank of America August 2010 - February 2012
Bank of America August 2010 - September 2011
Verizon August 1989 - November 2007
Skills
Process Improvement, Requirements Gathering, Team Leadership, Governance, Integration, Account Management, Management, Visio, Forecasting, Leadership, Information Security, SDLC, Customer Service, Team Building, Vendor Management, System Administration, User Acceptance Testing, Software Documentation, Requirements Analysis, Business Analysis, Business Process, Systems Analysis, Analysis
Education
Dallas Baptist University 1997 — 2005
Bachelor of Science, MIS and Business Administration
Capital One January 2010 - Present
Verizon September 1999 - November 2008
GTE September 1997 - September 1999
GTE June 1994 - September 1997
GTE October 1989 - June 1994
Skills
Quality Assurance, Testing, Customer Satisfaction, Training, Troubleshooting
Education
Dallas Baptist University 1995 — 2000
BA, Management Information Systems
Independent Insurance Professional May 2008 - Present
Self Employed May 2009 - December 2009
Coventry Health Care of Kansas (CHC) October 2005 - May 2008
Self-Employed March 2003 - November 2003
Verizon March 2003 - November 2003
Fidelity Investments September 1998 - March 2001
First USA Bank March 1997 - September 1998
Citicorp March 1991 - July 1995
Education
Dallas Baptist University
Bachelor's, Business Studies; management
GPSI Services, Inc January 2010 - Present
GPSi, LLC dba Guidepoint Systems October 2007 - Present
Daystar Consulting September 2001 - October 2007
Verizon April 1995 - August 2001
Skills
Sales Process, Sales Management, Account Management, New Business Development, Customer Satisfaction, Marketing Strategy, Product Development, Team Building, Marketing, Strategic Planning, Team Leadership, Business Development, Income Statement, Product Marketing, Market Research, Sales, Cold Calling, Leadership, Negotiation, B2B, Selling, Coaching, Business Strategy, Sales Operations, P&L Management, Competitive Analysis, Automotive, Customer Retention, Start-ups, Market Planning, Strategic Partnerships, Lead Generation, Direct Sales, Pricing, Process Improvement, Product Management, P&L, People Skills
Education
Dallas Baptist University
Supermedia April 2010 - July 2011
Verizon 2004 - 2009
Education
Dallas Baptist University
Bachelors, Business Administration
AT&T August 2015 - Present
J&B Innovative Ideas December 2014 - Present
Cenergistic December 2013 - December 2014
Verizon May 2012 - November 2013
Verizon May 2010 - May 2012
Verizon May 2004 - May 2010
Verizon April 2001 - May 2004
Skills
Channel Marketing, Product Marketing, Marketing Management, Field Marketing, Marketing Strategy, Product Management, Segmentation, Channel Management, Go-to-market Strategy, Product Development, Customer Retention, Sales Management, Sales Operations, Retention Programs, Data Mining, Data Analysis, sales, Direct Sales, Call Center, Product Launch, Multi-channel Marketing, Account Management, Sales, Channel Partners, CRM, Strategy, Management, Marketing, Integrated Marketing, Market Research, Leadership, Advertising
Education
Dallas Baptist University 2004 — 2006
MBA, Marketing
Dallas Baptist University 2002 — 2004
MAOM, Organizational Leadership
BBS – Management - Dallas Baptist UNIVERSITY 1998 — 2002
Bachelor of Business Science (B.B.S.), Business Administration and Management, General
Verizon ManagerVerizon2001 - Present
General Telephone Operations 1987 - 2001
Skills
Telecommunications, Business Analysis, Customer Retention, Financial Analysis, Call Center, Project Management, Managing Managers, Program Management, Project Planning, Team Management, Management, Call Centers, Business Development, Public Speaking, Leadership, Training, Microsoft Office
Education
Dallas Baptist University
Master's degree, Finance
Michigan State University
Bachelor's degree, Finance
UNITED HEALTHCARE (TELECOMMUTER) December 2007 - Present
Lonestar College - Cy-Fair (formerly Cy-Fair College) January 2005 - May 2008
Citigroup August 2006 - December 2007
AT&T/RADIANT SYSTEMS August 2005 - August 2006
Verizon Information Services September 2000 - November 2003
Verizon September 2000 - November 2002
IBM Global Services August 1999 - September 2000
Skills
Instructional Design, Captivate, XML, Dreamweaver, Software Documentation, E-Learning, Adobe Acrobat, HTML, Instructor-led Training, Leadership, Management, Process Improvement, Project Management, Training, Visio
Education
Dallas Baptist University 2001 — 2004
MBA, Business, Management, Information Systems
Texas A&M University - Mays Business School 1995 — 1999
BBA, Management Information Systems
Nova Southeastern University
In progress, Computing Technology in Education (DCTE)
Verizon
Skills
Television, Broadcast Television, Digital Video, Video, Project Management, DWDM, Digital TV, Video Production, Streaming Media, Optical Fiber, VOD, Broadcast, Telecommunications, Video Conferencing, IPTV, Cable Television, Fiber Optics, MPEG, MPEG2, Product Management, Broadband, Integration, Telepresence, Broadcast Engineering, Ethernet, HD Video, Network Architecture, Network Design, Sales Engineering, Transmission, IP
Education
Wentworth Institute of Technology 1991 — 1994
BSEE, Electrical Engineering
Northeastern University 1978 — 1990
Bachelor's of Science, Electrical and Electronics Engineering
D'Amore-McKim School of Business at Northeastern University
M&T Bank April 2015 - Present
Computer Task Group November 2011 - November 2014
Computer Task Group May 2004 - November 2011
Verizon October 2000 - December 2002
Hemisphere Communications June 2000 - October 2000
Skills
Customer Service, Hardware, Active Directory, Microsoft Software, Windows, ASP.NET, C#, Visual Studio, HTML, CSS, ASP.NET AJAX, Microsoft CRM, SQL, IIS
Education
SUNY Empire State College 2010 — 2013
Bachelor, Science Information Technology
D'Youville College 2009 — 2010
Bachelor, Science Information Technology
Erie Community College 1998 — 2000
Telecommunications Technologies
National Product Deployment January 2000 - Present
Verizon February 2000 - February 2011
National Product Deployment January 2000 - February 2011
VERIZON COMMUNICATIONS January 1997 - January 2011
VERIZON COMMUNICATIONS January 1997 - January 2011
Verizon January 1997 - January 2000
Verizon January 1997 - January 2000
Verizon January 1997 - January 2000
NYNEX - Engineering and Construction January 1993 - January 1997
NYNEX - Engineering and Construction January 1993 - January 1997
Skills
Telecommunications, Requirements Analysis, Provisioning, Billing, Quality Assurance, Project Management, Program Management, Management, Business Analysis, Product Development, Cross-functional Team...
Education
Northeastern University - Graduate School of Business Administration 1996 — 1998
MBA, Management
Lesley College 1989 — 1993
BS, Marketing
Verizon May 2011 - Present
Looking for new opportunities. September 2010 - May 2011
Frontier Communications 2010 - 2010
Verizon 2003 - 2010
Verizon June 1998 - April 2003
GTE January 1995 - April 2003
Skills
Cross-functional Team..., Telecommunications, Product Management, Call Center, VoIP, Telephony, Vendor Management, Managed Services, Account Management, Broadband, CRM, Call Centers, Cloud Computing, Customer Experience, Customer Satisfaction, DSL, Data Center
Education
Dallas Baptist University 2001 — 2003
Bachelor, Business Administration
Verizon November 1997 - Present
Skills
Account Management, Negotiation, Customer Service, Cross-functional Team..., Windows 7, Team Leadership, Leadership, Project Management, Business Analysis, Integration, Telecommunications, Business Process..., Management, Forecasting, Microsoft Office, Microsoft Excel, Product Management, Vendor Management
Education
Dallas Baptist University 2003 — 2019
Verizon 1992 - Present
Education
Dallas Baptist University 2001 — 2011
MBA, Accounting
Verizon March 2011 - Present
Verizon August 1997 - March 2011
EDS - Electronic Data Systems June 1990 - August 1997
Skills
Corporate Finance, Financial Accounting, Financial Analysis, Payroll Accounting, Cost Accounting, Account Reconciliation, Inventory Control, Vendor Management, Corporate Benefits, Benefits Administration, Educational Technology, Client Liason, Systems Analysis, Programming, PeopleSoft, SAP, Linux, SQL, Oracle SQL, DB2, Mainframe, User Acceptance Testing, Troubleshooting, Business Analysis, Data Analysis, Functional Requirements, Requirements Analysis, Technical Documentation, Report Writing, Crystal Reports, Database Design, Data Warehousing, Web Design, Project Management, Microsoft Office, SharePoint, Research, Cross-functional Team..., Telecommunications
Education
Dallas Baptist University 2001 — 2003
Master of Arts (M.A.)/MBA, Organizational Management
Henderson State University 1985 — 1990
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Keller Graduate School of Management of DeVry University
Master of Information System Management, Management Information Systems, General
Verizon January 2015 - Present
CliftonLarsonAllen November 2012 - January 2015
BDO USA, LLP September 2011 - November 2012
BDO USA, LLP October 2009 - September 2011
BDO USA, LLP January 2009 - March 2009
Skills
US GAAP, Internal Controls, Auditing, SEC filings, GAAP, Assurance, Accounting, External Audit, Revenue Recognition, SOX 404, Sarbanes-Oxley Act, CPA
Education
Northeastern University - Graduate School of Business Administration 2008 — 2009
MS, Accounting
Northeastern University - Graduate School of Business Administration 2008 — 2009
MBA
Massachusetts College of Pharmacy and Health Sciences 2003 — 2007
BS, Pharmaceutical Marketing and Management
AAFES April 2007 - Present
Verizon May 1974 - November 2003
Skills
Administrative Support, Word, Excel, Data Entry
Education
Dallas Baptist University
Pioneer Natural Resources 2012 - Present
Verizon December 2008 - May 2010
Skills
Petroleum, Supervisory Skills, Customer Service, Energy, Gas, Onshore, Oil & Gas, Natural Gas
Education
Dallas Baptist University
Bachelor of Applied Science (B.A.Sc.), Bachelor of Applied Science
Verizon April 1980 - August 2015
Skills
Outlook, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Telecommunications
Education
Dallas Baptist University
Sprint Nextel November 2004 - Present
Verizon January 1993 - November 2003
Education
Dallas Baptist University 2000 — 2003
Master Degreee, Operations Management
American Airlines Federal Credit Union August 2010 - Present
Verizon August 1985 - April 2005
Skills
Managing Call Centers
Education
Dallas Baptist University 1971 — 1974
Seagoville Tx 1958 — 1970
Verizon July 1999 - Present
GTE August 1997 - July 1999
Pavestone Company July 1995 - August 1997
Skills
Contract Management, Management, Telecommunications, Vendor Management
Education
Dallas Baptist University
Bachelor of Business Studies, Management