Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
Marvel Studios August 2013 - Present
First American Payment Systems March 2010 - August 2013
Verizon September 1998 - February 2009
GTE Internetworking August 1995 - September 1998
GTE California May 1989 - August 1995
Skills
Soundtrack, Studio Recording, Network Engineering, BGP, OSPF, MPLS, DWDM, Palo Alto Firewalls, Network Security, Optical Engineering, Network Architecture, Wireless Networking, Firewalls, Audio Post Production, Professional Audio, Pro Tools, Music, Music Production, Ableton Live, Cisco Certified, Cakewalk Sonar, Songwriting, Composition, Music Education, Guitar, Performing Arts, Film, Music Theory, Piano, Optical Communications, Photonics, Juniper, LAN Switching, WAN, Cisco Technologies, Information Security, Audio Engineering, VPLS, ATM networks, Security, Routers, Data Center, Juniper Technologies, Networking, Switches, Unix, Conversation Management, Communication
Education
Amberton University 1998 — 2005
Doctor of Philosophy (Ph.D.), Engineering, 4.0
Bellsoft / Alcon / Novartis July 2014 - September 2015
Apex Systems / Dell October 2013 - July 2014
Handy Tech & Associates, LLC March 2013 - September 2013
Verizon August 2012 - March 2013
Apex Systems / CoreLogic February 2012 - July 2012
BridgeView IT / DigitalGlobe August 2011 - January 2012
CDI / IBM August 2010 - July 2011
Fidelity Information Services May 2009 - May 2010
Handy Tech & Associates LLC October 2008 - May 2009
Mary Kay, Inc. February 2008 - September 2008
Skills
VMware Certified..., Microsoft Certified..., Secret Clearance, A+ Certified, VMware, vSphere, Data Center, Servers, Clustering, High Availability, VCP, Virtualization, VMware ESX, Windows Server, Active Directory, Windows Server 2003, DHCP, DNS, System Administration, Cloud Computing, HP, Windows, VMware Infrastructure, Windows Server 2008, TCP/IP, Hardware, Group Policy, Troubleshooting, HP Proliant, Server Consolidation, Computer Hardware, P2V, Software Installation, Platespin, Server Architecture, Windows 7, XP, Operating Systems, Powershell, vCenter, Wintel, NT 4.0, Capacity Planning, Server Administration, Enterprise Architecture, System Architecture, WINS, Integration, Scripting, Business Continuity
Education
Amberton University 2006 — 2010
Information Systems and Technology, 3.5
Tarrant County College
Associates, Business Administration, 3.8
Verizon November 2004 - Present
University of Phoenix November 2004 - December 2009
AT&T December 1987 - November 2004
American Airlines May 1986 - May 1993
Skills
Program Management, Project Management, Sales Management, Workforce Development, Customer Service, Classroom Management, Curriculum Development, Sales, Customer Experience, Leadership Development, Team Leadership, Strategic Leadership, Leadership, Contract Negotiation, Cross-functional Team..., Training, Performance Management, Telecommunications, Team Building
Education
Amberton University 1998 — 1999
Master of Business Administration (MBA), Strategic Leadership
University of Arkansas at Fayetteville 1980 — 1983
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Verizon
Skills
Telecommunications, VoIP, MPLS, IP, Vendor Management, Ethernet, Network Design
Education
American InterContinental University 2004 — 2005
Business Management, Business, Management, Marketing, and Related Support Services
General Service Administration January 2015 - Present
United States Department of Defense November 2011 - July 2013
United States Department of Defense January 2010 - November 2011
US Army June 2008 - May 2009
Defense Contract Management Agency (DCMA) 2002 - 2009
Verizon July 1990 - June 2008
Skills
Sourcing, Strategic Sourcing, Logistics, Logistics Management, Military Logistics, Project Management, Procurement, Government Procurement, Contract Negotiation, Contract Management, Fleet Operations, Fleet Management, Cross-functional Team..., Cross Dock, Transportation, Transportation..., Transportation Planning, Safety, Environmental Awareness, Purchasing, Purchasing Negotiation, Purchase Management, Inventory, Inventory Management, Inventory Control, Government Contracting, Program Management, DoD, Security Clearance, Government, Process Improvement, Supply Chain Management, Military, Management, Army, SAP, Quality Assurance
Education
Amberton University 1995 — 1997
Master of Business Administration (M.B.A.), Business Administration and Management, General
The University of Texas at Arlington - College of Business Administration 1982 — 1987
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
West Fulton
United States Air Force February 2012 - Present
Verizon January 2000 - Present
Skills
Microsoft Office, Microsoft Word, PowerPoint, Windows, Outlook, Team Building, Project Management, Management, Team Leadership, Coaching, Leadership, Troubleshooting, Process Improvement, Training, System Administration, Analysis, Business Analysis, Vendor Management, Telecommunications, Networking, Administration, Leadership Development, Military, Security Clearance, Microsoft Excel, Military Experience, Customer Service
Education
American Military University
Bachelor of Applied Science (BASc), Information Technology Project Management
Community College of the Air Force
Associate of Arts and Sciences (A.A.S.), Information Management
Windstream Communications February 2014 - Present
Wholesale Carrier Services, Inc. November 2012 - February 2014
Windstream Communications December 2007 - November 2012
EFD Corporations 2006 - 2007
Anew Broadband 2002 - 2004
WorldCom 2000 - 2001
Verizon 1992 - 2000
Skills
Business Development, Cisco Technologies, Cloud Computing, Co-location, Data Center, Direct Sales, IP, MPLS, Managed Services, SIP Trunking, Sales Management, Solution Selling, T1, Telecommunications, Telephony, Unified Communications, VoIP, Wireless
Education
American InterContinental University-South Florida 2001 — 2003
Master, Information Technology
Herbert H. Lehman College 1987 — 1993
Bachelor of Science, Computing and Business Management
Verizon November 2013 - Present
Army & Airforce Exchange, US Department of Defense October 2012 - November 2013
HP Enterprise Services June 2011 - October 2012
Omega Airline Software September 2010 - June 2011
Skills
C#, ASP.NET, SQL Server, ADO.NET, LINQ, AJAX, JavaScript, Visual Studio, T-SQL, ASP.NET MVC, Subversion, OOP, ASP.NET AJAX, Angular.js, MVC 3/4, Microsoft SQL Server, .NET, XML, Agile Methodologies, SDLC, SQL
Education
Northcentral University 2012 — 2015
Doctorate in Business Administration, Applied Computer Science
American InterContinental University 2010 — 2011
Master of Science, Internet Security
Univerisity of Calicut 2002 — 2004
Master of Science, Computer Science
University of Kerela 1997 — 2000
Bachelor of Science, Electronics
Verizon May 2000 - Present
BMS Federal Credit Union March 1999 - May 2000
Education
American InterContinental University 2009 — 2011
Masters Degree, Human Resources Management/Personnel Administration, General
Linden High School 1984 — 1987
High School Diploma, Business Administration and Management, General
Verizon Wireless October 2014 - Present
Verizon September 2013 - October 2014
Verizon October 2012 - September 2013
Fox News Channel May 2009 - July 2009
WHUT May 2008 - May 2009
TEAM Sound & Vision May 2008 - July 2008
WHBC 830-AM August 2006 - May 2008
Simikan Marketing Group May 2006 - June 2006
Skills
Photography, Graphic Design, TV News Production, Video Production, Social Media Marketing, Media Production, Writing, Qualitative Research, Quantitative Research, Qualitative Data, Quantitative Analytics, Video Editing, Image Editing, Concept Development, Copy Editing, Adobe Creative Suite, Microsoft Office, QuickBooks, Web Development, Sage Business Works, QuarkXPress, Camera Operating, Social Media, Journalism, Event Planning, Facebook, Research, Storytelling, Radio, Film, Final Cut Pro, Video, Social Networking, Editing, Marketing, Producing
Education
Grand Canyon University 2013 — 2016
Doctor of Education (Ed.D.), Organizational Leadership
American InterContinental University 2010 — 2011
M. Ed., Leadership in Educational Organizations
Howard University 2006 — 2010
B. A., Communications; Television Production; Design
Parkland Hospital September 2010 - Present
Bible November 2003 - January 2013
Parkland Hospital October 2009 - September 2010
Parkland Hospital April 2009 - September 2009
Verizon October 1998 - November 2003
Verizon/GTE June 1997 - September 1998
Verizon/GTE/Contel September 1984 - June 1997
Skills
Contract Management, Contract Negotiation, Cross-functional Team..., EHR, EMR, Epic Systems, HIPAA, Healthcare, Healthcare Consulting, Healthcare Information..., Healthcare Management, Hospitals, Inventory Control, Inventory Management, Leadership, Management, Materials Management, Operations Management, Physician Relations, Process Improvement, Procurement, Program Management, Purchasing, Supply Chain, Supply Chain Management, Supply Chain..., Team Building, Team Leadership, Vendor Management, Warehousing
Education
University of Phoenix 2001 — 2002
Business Administration and Management, General
Amberton University 1987 — 1989
Business Administration, Management and Operations
Anita Elder Design January 2007 - Present
Seattle Times February 2006 - January 2007
Vulcan, Inc August 2004 - January 2006
Health Club Pros August 2003 - April 2004
Newman Burrows April 2003 - August 2003
Verizon March 2002 - February 2003
Volt Information Sciences 1998 - 2001
WilTel Communications August 1996 - December 1997
Longview Regional Hospital 1993 - 1995
Kilgore Crisis Center 1992 - 1993
Skills
Photoshop, InDesign, Adobe Acrobat, Web Design, Wordpress, Logo Design, Branding & Identity, Illustrator, Dreamweaver, Print Layout, Print Design, Web Development, Mobile Web Design, Presentation Design, Layout, Newsletters, Creative Direction, Art Direction, Adobe Creative Suite, Interaction Design, User Experience, Graphic Design, Graphics, WordPress, Brand Development, User Interface Design, Art, Typography, Corporate Branding, Catalogs, Multimedia, Packaging, Photography, Email Marketing, Flash, Brochures, HTML, Image Editing, Vector Illustration, Advertising, Digital Photography, Website Development, Pre-press
Education
American InterContinental University 2003 — 2004
BFA, Visual Communications, 4.0
Lake Washington Technical College 2000 — 2003
AAS, Multimedia Design & Production, 3.9
Newport Jr.-Sr. High School 1971 — 1977
High School Diploma, Business
A+ Products, Inc. June 2015 - Present
A+ Products, Inc. June 2015 - Present
Touch Of Elegance Furniture March 2012 - June 2015
Weichert, Realtors March 2011 - March 2012
Verizon August 2001 - October 2010
Skills
Furniture, Strategic Planning, New Business Development, Sales Management, Project Management, Account Management, Engineering, Budgets, Retail, Marketing Strategy
Education
American InterContinental University 2005 — 2008
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Coach February 2015 - Present
Verizon August 2014 - January 2015
AT&T August 2011 - June 2014
M&H Telecom Ltd. September 2008 - July 2011
ICE Technology & Services Ltd. March 2007 - August 2008
Skills
Oracle Applications, Telecommunications..., Linux, PL/SQL, Unix, Databases, Unix Shell Scripting, Telecommunications, Oracle RAC, Oracle, SQL, Oracle SQL, OBIEE, PL/SQL, triggers,..., Oracle Data Guard, Backup & Recovery with..., Oracle 9i & 10g, Oracle DB Link, Data..., Billing Systems, Shell Scripting, Database Administration, Operating Systems, Windows, SQL Server, Performance Tuning, Database Design, Billing, SQL Tuning, Red Hat Linux, Solaris, Requirements Analysis, PHP, Data Guard
Education
American International University-Bangladesh 2003 — 2007
B.sc in computer engineering
American International University-Bangladesh 2003 — 2007
Bachelor of computer science, Computer Science
Verizon Communications July 2015 - Present
Verizon July 2011 - Present
Verizon Communications October 2004 - Present
Verizon Communications- Work Force October 2000 - Present
Verizon Communications October 2000 - October 2004
Skills
Training, Management, Coaching, Sales, Negotiation, Telecommunications, Call Centers, VoIP, Managed Services, Solution Selling, Account Management, Unified Communications, New Business Development, Corporate Communications, Microsoft Office, Collections, Data Analysis, Data Collection, Vendor Management
Education
American InterContinental University 2010 — 2011
Associates, Business Administration/Criminal Justice
2011 American Intercontinental University
A. S, Business Administration/Criminal Justice
Pearson September 2014 - Present
Westminster College August 2014 - Present
Thiel College August 2014 - May 2015
Youngstown State University August 2012 - May 2014
Verizon July 2012 - March 2014
Verizon November 2010 - June 2012
Alltel/Verizon July 2008 - November 2010
Alltel Wireless January 2005 - July 2008
Skills
Training, Interviews, Coaching, Customer Service, Proofreading, Teaching, Critical Thinking, Team Management, Classroom, Resume Writing, Curriculum Design, Editing, Research, Technical Writing, Tutoring, Higher Education, Time Management, American Literature, British Literature, Writing, Customer Satisfaction, Employee Training, English, Literature, Literary Criticism, Team Building, Motivation, Graphic Design, Computer Graphics, Self-starter, Eagerness to Learn, Flexibility, Leadership, Creative Problem Solving, Computers, Risk Assessment, Typing, Strategic Planning, English grammar, Facebook, Google Docs, University Teaching, Oral, Staff Development, Teamwork, Phone Etiquette, Close Attention to..., Conflict Resolution, Analysis
Education
Youngstown State University 2012 — 2014
Master's degree, English Language and Literature, General
Youngstown State University 2008 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General
American InterContinental University 2005 — 2006
Bachelor of Arts (B.A.), Design and Visual Communications, General
American InterContinental University 2004 — 2005
Associate of Arts (A.A.), Business Administration
Verizon April 2014 - Present
Artech Information Systems December 2013 - February 2014
Rockwell Collins October 2012 - November 2013
FedSys, Inc. September 2012 - October 2012
US Army December 2010 - August 2012
US Army May 2009 - December 2010
US Army November 2007 - May 2009
US Army August 2005 - November 2007
US Army August 1992 - August 2005
Skills
PowerPoint, DoD, Information Assurance, Army, Security+, Satellite Communications, Information Technology, Microsoft Office, Project Management, Training, Instructor Certified, Active DoD Top Secret..., Windows 7, Network Administration, Military Experience, Intelligence, COMSEC, Government, Top Secret, Military Operations, Security Clearance, Military, Command, Networking, Leadership, Intelligence Analysis
Education
American Military University 2010 — 2014
Master's degree, Human Resources Management/Personnel Administration, General
American InterContinental University 2006 — 2008
Business Administration, Management
Desired Beauty Supplies December 2011 - Present
Verizon January 2005 - Present
Strayer University September 2010 - April 2012
Skills
Network + Certified, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Information Technology, CCENT, Windows, Computer Hardware, Natural Products, Hair Care
Education
American Intercontinental University 2005 — 2007
Master of Information Technology, Information Technology
Hampton University 1996 — 1999
Verizon 2006 - 2011
Club Software July 2001 - February 2006
Skills
Microsoft Windows 98, Microsoft Office, Windows 7, Windows 95, Windows Services, Lotus Notes, Sametime, Outlook, Typing, Data Entry, Sales Operations, Inside Sales, Customer Insight, Customer Engagement, Customer Analysis, Information Management, Information Technology, Computer Hardware, Software, Business Strategy, Business Planning, Business Development, Psychology, Criminal Justice, Business
Education
American InterContinental University
Associate of Arts (AA), Business Administration
American Intercontinental University
Bachelor of Science (B.S.), Criminal Justice
Capella University
Master's degree, Clinical Psychology
US Navy Reserve May 2003 - Present
Verizon June 2011 - August 2013
City of Alexandria January 2008 - June 2011
Centerplate June 2003 - January 2008
Skills
Law Enforcement, Computer Repair, POTS maintenance, Telephone Installation, Retail System Management, Payroll Processing, Customer Service, Enforcement, Force Protection, Security, Police, DoD, Payroll, Security Management, Homeland Security, Security Clearance, Training, Military, Crisis Management, Computer Security, Supervisory Skills, Instructor-led Training
Education
American Intercontinental University 2005 — 2006
Bachelor's degree, Criminal Justice and Corrections
University of Maryland Baltimore County 2000 — 2002
Bachelor's degree, Management Information Systems, General
Verizon Patner Solutions December 2011 - Present
Verizon January 2005 - December 2011
Skills
Lean Six Sigma- Black..., Solution Selling, Managed Services, Direct Sales, Telecommunications, VoIP, Account Management, Selling, Unified Communications, Sales Management, Co-location, IP, T1, Product Management, Wireless, MPLS, Colocation, Consultative Selling, Salesforce.com, Ethernet, Sales Operations, Sales, Customer Retention, Channel, Cross-functional Team..., Strategic Partnerships, Cloud Computing, SaaS, Professional Services, Call Centers, Telephony, Channel Partners, Data Center, Customer Satisfaction, Vendor Management, Sales Process
Education
American International College 1986 — 1990
Bachelor of Science (B.S.), Political Science & Sociology
BAE Systems 2014 - Present
MicroTech June 2011 - January 2014
DynCorp International July 2007 - June 2011
Casals & Associates, Inc. 2007 - 2009
Konica Minolta Business Solutions 2006 - 2007
Greenvest, L.C. April 2006 - August 2006
Greenvest, L.C. January 2003 - April 2006
Steven Gaffney Company March 2001 - January 2003
Verizon 1997 - 2001
Casals & Associates, Inc. 1996 - 1997
Skills
Proposal Writing, Government, Program Management, Cross-functional Team..., Business Development, Leadership, Security Clearance, Government Contracting
Education
American Intercontinental University 2004 — 2006
B.S., Business Administration with a focus on Management
University of Minnesota Duluth 1993 — 1994
Verizon March 2000 - Present
Lenox Hill Hospital November 1996 - September 1999
Skills
Microsoft Office, Access, Microsoft Excel, PowerPoint, Microsoft Word, Telecommunications, Computer Architecture, Optical Fiber, Electric Guitar, Audio Engineering
Education
American InterContinental University 2014 — 2015
Master of Business Administration (M.B.A.), Finance, General
CUNY Hostos Community College 2011 — 2011
Certification, Information Technology in Cisco
DeVry College of New York 2001 — 2010
Bachelor of Professional Studies, Computer Information Systems/Computer Forensics, 3.11 GPA
Pima Community College 2005 — 2005
Certification, Advanced fiber optic data, voice and video
Verizon April 2013 - Present
U.S. Coast Guard September 2011 - Present
Verizon December 2002 - April 2013
Education
American InterContinental University 2006 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
Pasco-Hernando Community College 2000 — 2006
Associate of Arts (AA), General Studies
Verizon April 2014 - Present
General Dynamics Information Technology January 2012 - September 2012
Pepco October 1998 - January 2012
Law Offices of Wiley and Rein February 1997 - October 1998
Intelligent Solutions, Inc April 1996 - February 1997
United States Air Force September 1991 - October 1995
Skills
Mobile Technology, Certified Novell..., Blackberry Enterprise..., Blackberry, Project Execution, Lotus Notes, MDM, Active Directory, Mobile Communications, iPhone Support, Android, Afaria, Wireless, SCCM, Technical Support, Technical Leadership, Team Leadership, Project Management, Servers
Education
American InterContinental University 2008 — 2009
Master's Degree, Information Technology - Project Management
American InterContinental University 2006 — 2008
Bachelor of Business Administration, Business Management/Marketing
Howard University 1989 — 1989
Business Administration
Oxon Hill High School 1987 — 1989
Avail Technology Group November 2011 - Present
Upstream Consulting January 2011 - November 2011
Verizon January 2007 - October 2009
Skills
Windows Server, Windows, Software Installation, Network Administration, Routers, Troubleshooting, Cabling, Active Directory, Network Design, Disaster Recovery, DNS, DHCP, Windows Server 2003, VMware, Windows Server 2008, Operating Systems, Servers, Windows 7, A+ Certified, Firewalls, XP, Virtualization, Desktop Support, TCP/IP, Computer Hardware, Network Security, System Administration, Cloud Computing, SharePoint, VPN, Technical Support, Networking, Security, ITIL, VoIP
Education
American International College 2009 — 2011
MCITP, Information Technology
NTT DATA Americas July 2015 - Present
Gallegos Properties March 2002 - Present
NCH Corporation June 2007 - June 2015
HR Smart May 2006 - June 2007
Verizon May 1996 - May 2006
Xerox March 1988 - May 1996
Skills
Business Analysis, Business Intelligence, Business Process, Business Process..., Change Management, ERP, Management, Oracle Applications, Oracle E-Business Suite, Process Improvement, Project Management, IT Strategy, Integration, Team Leadership, Leadership
Education
Amberton University 1993 — 1995
MBA, Business Administration
The University of Dallas 1985 — 1989
BA, History
Project Management Institute
Certification, Project Management Professional
Northrop Grumman August 2008 - Present
DMDC August 2008 - Present
Verizon September 2007 - August 2008
Northrop Grumman Corporation March 2003 - September 2007
TRAMS, Inc. October 2001 - March 2003
Abel Technologies December 2000 - June 2001
Skills
Java Enterprise Edition, Spring, Java, Hibernate, SOAP, Software Design, Oracle, JUnit, Weblogic, Requirements Analysis, Maven, Web Services, Database Design, MySQL, Subversion, JMS, VBScript, Digital Photography, Photography, J2EE, Embedded Java (J2ME), Oracle DBA, JavaDB, Visual C++, Embedded Visual C++, SQL Server, Visual Basic, DoD Security Clearance, RESTful WebServices, Software Architectural..., JSON, Jersey, MyBatis, Spring MVC, Software Development
Education
American InterContinental University
Masters Information Technology
Comp TIA
Security+ Certified
Loma Linda University
BS, Life Science
Massachusetts Institute of Technology
Oracle Corporation
Passed the SQL and PL/SQL Oracle Certified Professional (OCP) Exam
Diebold December 2014 - Present
Forney Lake Water Supply Corporation July 2010 - Present
Diebold May 2012 - July 2014
Time Warner Cable Business Class April 2011 - May 2012
Verizon July 2000 - December 2009
Verizon Business 2006 - 2008
GTE (Verizon) September 1997 - July 2000
219th Engineering Installation Squadron, Oklahoma Air National Guard October 1978 - June 1999
Technology Service Solutions (IBM) November 1996 - July 1997
Memorex-Telex Corp October 1994 - November 1996
Skills
PMP, Certified Project..., Project Planning, Project Implementation, Project Coordination, Project Execution, Program Planning, Project Delivery, Team Leadership, Project Portfolio..., Program Management, Loyalty Programs, Excel, Outlook, PowerPoint skills, Word, Visio, MS Project, PMO, Process Improvement, Product Development, Business Management, Customer Relations, Analysis, Cost Control, Pricing, Promotions, Margin Analysis, SOW, Team Building, Cross-functional Team..., Business Process..., Business Requirements, Management, Customer Service, Microsoft Word, Microsoft Excel, Project Management, Testing, Telecommunications, Leadership, Training, Product Management, Budgets, Forecasting, Risk Management, Requirements Analysis, Six Sigma, Vendor Management, Integration
Education
Amberton University 2010 — 2015
MBA, Project Management
The University of Texas at Dallas
Bachelor of Science, Business Administration
Verizon December 2012 - Present
First Data Corporation January 2011 - January 2012
NB Business Consultants December 2008 - August 2011
Verizon September 2004 - December 2008
Verizon April 1995 - September 2004
Skills
Vendor Management, Call Center, Telecommunications, Business Analysis, Project Planning, Integration, Troubleshooting, Team Building, Project Management, Networking, Strategic Planning, CRM, PMP, Team Management, Product Management, Enterprise Software, Cross-functional Team..., Visio, Management, Security, SharePoint, PMO, Team Leadership, Change Management, IT Strategy, Business Process..., Project Portfolio..., SDLC, Business Intelligence, Testing, Analysis, Business Process, Strategy, Call Centers, System Deployment, Project Delivery, Enterprise Architecture, Leadership, VoIP, Process Improvement, SaaS, Information Technology, MS Project, Business Development, Quality Assurance, Operations Management, System Administration, Software Documentation, Cloud Computing, Software Development
Education
American InterContinental University
AAS, Business Administration
Can Do Ministries September 2006 - Present
Society of Petroleum Engineers 2006 - Present
Verizon 1998 - 2003
Skills
Counseling, Public Speaking, Non-profits, Mentoring, Public Relations, Personal Development, Career Counseling, Coaching, Social Networking, Social Media Marketing
Education
Amberton University
Graduate, Professional Counseling
Dallas Baptist University
Undergraduate, Business Management
BPCC 1995 — 1997
Associate, Computer Information Systems
Nsoro March 2008 - Present
The Home Depot September 2007 - January 2008
Leica Geosystems August 2006 - September 2007
Verizon January 2006 - August 2006
Cingular June 2005 - January 2006
Education
American InterContinental University 2003 — 2005
MBA, Business
Florida Agricultural and Mechanical University 1998 — 2002
BS, Business Admin
CR Bard August 2015 - Present
St. Jude Medical Neuromodulation Division June 2010 - July 2015
Reckitt Benkiser, plc January 2008 - October 2009
Adams Respiratory Therapeutics April 2005 - January 2008
Verizon August 2002 - October 2004
Parros Consulting Group January 2001 - December 2001
Unlimited MedStaff of Texas, Inc. 1999 - 2000
Sun Medical, Inc. 1998 - 1999
Skills
Quality Assurance, FDA, Software Documentation, Regulatory Affairs, Validation, Sop, Training, Clinical Research, Change Control, Program Management, Management, Project Management, Analysis, Computer System..., Human Resources
Education
American InterContinental University 2003 — 2007
BA, Healthcare Management
Comcast Business July 2014 - Present
Verizon January 2013 - June 2014
Baltimore Police Department September 2009 - October 2011
Canon Financial Services, Inc. April 2007 - November 2008
Skills
Sales, Sales Management, Salesforce.com, Building Relationships, Relationship Management, Conflict Resolution, Negotiation, New Business Development, Cold Calling, Hunting, Networking, Telecommunications, Account Management, Managed Services, Sales Operations, Direct Sales, Management, Solution Selling
Education
American InterContinental University 2006 — 2012
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
Go2IT Group July 2013 - Present
Interrupt 21 LLC December 2012 - September 2013
King Faisal University October 2006 - September 2012
Verizon June 2000 - October 2005
Duron Paints and Wallcoverings 1998 - 2000
Madrasatu Ahlis Sunnah September 1997 - September 1998
Skills
Technical Writing, Microsoft Office, Troubleshooting, Windows, Team Leadership, Networking, Computer Hardware, E-Learning, Network Administration, Testing, Teaching, Analysis, Operating Systems, Hardware, Cisco Routers, Catalyst Switches, Cisco IOS, OSPF, EIGRP, Routing Protocols like..., NAT, Subnetting, VLAN, CCNA, CCENT, Cisco Certified, System Administration, Research, HTML, Program Management, Lecturing, Teaching English as a..., University Teaching, Courses, Educational Technology, Language Teaching, Distance Learning, Management, TESOL, Academic Writing, Smartboard, Social Media, Telecommunications, Servers, Security, Switches, Technical Support, Routers, Cisco Technologies, Active Directory
Education
American InterContinental University 2004 — 2005
Masters, Information Technology
University of Maryland Eastern Shore 1993 — 1997
Bachelor of Science, Environmental Science
NCR August 2014 - Present
SolTech Inc May 2012 - August 2014
Navicure November 2011 - May 2012
Verizon May 2011 - November 2011
Equifax March 2000 - May 2011
Skills
Agile Methodologies, Ant, Apache, Business Analysis, Core Java, Java, Java Enterprise Edition, Maven, Microsoft SQL Server, Requirements Analysis, SDLC, SOA, SQL, Scrum, Software Development, Software Project..., Spring, Subversion, Telecommunications, Web Services, XML, Spring Framework
Education
American Intercontinental University 1999 — 2000
Master's degree, Information Technology, 4.0
Utica College of Syracuse University 1988 — 1992
Bachelor of Arts (BA), Actuarial Science, 3.0
STG November 2012 - Present
Pitney Bowes March 2008 - October 2012
Aramark / Doctor's Community Hospital January 2005 - January 2007
American Perfect Care February 2003 - December 2004
Avaya July 2001 - January 2003
Verizon August 1999 - July 2001
Espire January 1997 - August 1999
AT&T January 1983 - January 1997
Skills
Software Project..., Operations Management, Facilitator/Leadership..., Telephone Skills, Software Engineering, Deputy Program Manager, Customer Relations, IT Solutions, Customer Service, Telecommunications, Scrum, Contract Management, Six Sigma, Business Analysis, New Business Development, PMP, Program Management, SDLC, Cross-functional Team..., PMO, Strategic Planning, Project Coordination, Software Development, Account Management, Vendor Management, Management, SharePoint, Certified Project..., Project Planning, Project Management, Requirements Analysis, Training, Risk Management, Product Management, Integration, Budgets, Business Development, Business Process..., Management Consulting, Process Improvement, ITIL, Agile Methodologies, Contract Negotiation, Change Management, Team Leadership, IT Management, Project Portfolio..., MS Project, Resource Management, Team Building
Education
Project Management Capstone2011 2011 — 2011
Certification, Project Management
Villanova University 2011 — 2011
Certification, Project Management Capstone
American InterContinental University 2008 — 2011
Bachelor, Business Administration2011; Project Management
The Depository Trust & Clearing Corporation February 2014 - Present
PMI Dallas March 2010 - Present
Volunteer - CareerConnection February 2010 - Present
Rent-A-Center February 2013 - February 2014
Texas Capital Bank January 2013 - February 2013
McAfee January 2012 - December 2012
Henkels & McCoy September 2011 - January 2012
HCL Technologies April 2011 - August 2011
Verizon January 2011 - April 2011
Verizon December 2009 - June 2010
Skills
PMP, PMO, Telecommunications, ITIL, SDLC, MS Project, Project Portfolio..., Program Management, Vendor Management, Business Analysis, PMI, Agile Methodologies, Business Process..., CRM, Certified Scrum Master..., Change Management, Data Center, Enterprise Architecture, IT Management, Integration, Leadership, Management, Process Improvement, Project Management, Project Planning, Scrum, Team Leadership, Visio, Microsoft Project
Education
Southern Methodist University - Cox School of Business 1992 — 1992
Certificate - "The SMU Mid-Management Program"
Amberton University 1990 — 1991
MBA
Amberton University 1987 — 1990
BS
Pa Institute of Technology 1976 — 1978
Associates
BeardedEagle
CSM
Weichert May 2011 - Present
Touch of Elegance Furniture 2012 - 2013
Verizon October 1979 - October 2010
Verizon June 2005 - August 2006
Skills
Residential, Selling, Real Estate, Home, Construction, Relocation, Negotiation, Expenses, Contract Negotiation, Short Sales, New Home Sales, Customer Service, Market Analysis, Purchasing, Billing, Property Management, Single Family Homes, Condos, Listings, Residential Homes
Education
American InterContinental University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American InterContinental University 2006 — 2008
Associate, Business
Verizon Wireless April 2012 - Present
Spencer Technologies April 2011 - April 2012
Verizon June 2005 - August 2010
Verizon March 2003 - June 2005
Verizon May 2001 - March 2003
Education
American InterContinental University 2007 — 2009
Bachelor's, Business
Verizon Owner CEOShughes ViewsJanuary 2013 - Present
Verizon August 2012 - Present
Shughes Entertainment January 2010 - Present
Fox and Fox LLP June 2001 - September 2002
Skills
Customer Service, Vendor Management, Entrepreneurship, Microsoft Office, Fundraising, Microsoft Excel, Public Speaking, Management, Cross-functional Team..., Social Media
Education
American InterContinental University 2007 — 2009
MIT, Masters Information Technology
Muhlenberg College 2003 — 2007
BS, Psychology
West Essex
AT&T April 2014 - Present
Clear Channel Communications December 2013 - March 2014
CITI August 2012 - August 2013
British Telecom January 2012 - August 2012
Layered Technologies July 2010 - June 2011
Verizon July 2008 - June 2009
AT&T February 2005 - May 2008
GTE 2004 - 2004
Broadwing Communications 2002 - 2003
MCI Worldcom August 1997 - June 2002
Skills
Access, Process Improvement, Forecasting, Budgets, Accounting, Analysis, Databases, Visio, Business Analysis, SDLC, Requirements Analysis, Outlook, Team Leadership, Project Management, Invoicing, Customer Service, Microsoft Office, Microsoft Excel, Management
Education
Amberton University 1989 — 1992
MBA, Management
College of Insurance 1983 — 1987
BBA, Management
TGI Fridays May 2015 - Present
Neiman Marcus February 2014 - April 2015
MedSynergies May 2012 - November 2013
SOURCECORP July 2010 - May 2012
Dean Foods February 2005 - January 2009
Colvin Resources Group (First Horizon Home Loans) September 2004 - January 2005
Robert Half International (TXU Energy) January 2004 - August 2004
Verizon Data Services June 2000 - January 2004
Verizon September 1997 - June 2000
Sprint August 1994 - September 1997
Skills
IT Audit, Sarbanes-Oxley Act, Integration, SDLC, Vulnerability Assessment, PCI DSS, Computer Security, Information Technology, Quality Assurance, CISSP, Auditing, DIACAP, Report Writing, Change Management, Patch Management, ITIL, Vulnerability Management, Retina, COBIT, Tripwire, STIG, DoD, Reporting & Analysis, Network Security, NIST, FISMA, Project Management, Corrective Actions, Sarbanes-Oxley, Information Security, Analysis, Customer Service, Compliance Management, QualysGuard, CA Service Desk, WinPack, NitroGuard, NitroView, Trustwave, AppDetective Pro, Occularis, HIPAA, HIPAA IT Compliance, Mobile Device Management, SSAE 16, RBAC, Data Loss Prevention, Access Control, Public Trust, Security Clearance
Education
Amberton University
MBA, E-Commerce Management
David W. Carter
Northwood University
BBA, Business Management
Southern Methodist University - Cox School of Business
Graduate Finance Certificate
Texas Tech University
Psychology, Graphic Design
DC Water February 2012 - Present
Life Acts Community Care 2005 - Present
DC Water October 2008 - February 2012
Verizon, Inc January 2008 - June 2008
Verizon, Inc. November 2007 - June 2008
Verizon, Inc 2006 - June 2008
Verizon, Inc. July 2006 - November 2007
Verizon March 2004 - June 2006
Verizon, Inc. June 1999 - March 2004
Verizon February 1996 - June 1999
Skills
Non-profit Leadership, Non-profit Volunteering, Training, Management, Leadership, Human Resources, Customer Service, Customer Satisfaction, Organizational..., Time Management, Public Administration, Strategic Planning, Process Improvement, Program Management, Project Management, Payroll, Contract Management, Telecommunications, Call Centers, Vendor Management, Microsoft Office, Project Planning, Interviews, Accounts Payable, Teamwork, Budgets, PowerPoint, Invoicing, Team Building
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Public Administration (MPA), Non-Profit/Public/Organizational Management, 3.70
American InterContinental University 2005 — 2005
BA, Marketing
American InterContinental University 2004 — 2005
BA, Human Resources
Morgan State University 1991 — 1994
None, Biology
Friendly High School 1988 — 1991
Frontier Communications June 2010 - Present
Verizon June 2000 - June 2010
GTE June 1985 - June 2000
Skills
Ethernet, VoIP, Switches, T1, Wireless, MPLS, IP, Managed Services, DSL, Data Center, Network Engineering, Call Centers, Telecommunications, Telephony, Computer Network...
Education
Amberton University 2000 — 2011
Bachelor of Science (BS), Human Relations and Business
US Air Force Reserve August 2013 - Present
Cisco Systems July 2014 - July 2015
Comcast Business Class January 2013 - September 2013
Verizon February 2012 - September 2012
Verizon 2008 - 2012
Verizon Wireless 2006 - 2008
Skills
Sales, Solution Selling, Account Management, Wireless, Telecommunications, Direct Sales, Leadership, Management, Customer Service, Customer Retention, Call Centers, Cold Calling, Customer Satisfaction, Sales Operations, Sales Process, Team Building, Salesforce.com, Customer Experience, Software Documentation, CRM, Mobile Devices, Selling, Managed Services, VoIP, Microsoft Office, Government, Teamwork, Cellular Communications, Lead Generation, Business Analysis, Business Development, Operations Management, M2M, Wireless Networking, Analysis, Project Management, B2B, Telephone Skills, Access, Team Leadership
Education
American InterContinental University 2014 — 2016
Bachelor's Degree, Information Technology, 4.0
Sheppard Air Force Base 2014 — 2014
Maintenance Management Production, AGE Maintenance, Logistics, Planning, Scheduling, Production Maintenance, 3.9 GPA
Equinix December 2014 - Present
CFN Services 2013 - 2014
Verizon December 2006 - April 2012
US Navy May 1999 - May 2003
Skills
Microsoft Office, Social Media, Microsoft Excel, Research, PowerPoint, Customer Service, Microsoft Word, Social Networking, Access
Education
AIU 2012 — 2014
American Intercontinental University 2012 — 2014
Bachelor's Degree, Information Technology
Capital One Home Loans 2015 - Present
BBVA Compass 2013 - 2015
Bank of America 2012 - 2013
Bank of America 2009 - 2012
Verizon 2005 - 2009
North Carolina A&T State University 2002 - 2005
Greensboro Public Library August 2004 - December 2004
Bank of America May 2004 - August 2004
Skills
Leadership, Public Relations, Marketing, Marketing Communications, Press Releases, Nonprofits, Event Planning, Management, Project Management, Integrated Marketing, Training, Vendor Management, Editing, Newsletters, Public Speaking, Sales, Writing Skills, Team Leadership, Strategic Planning, Social Networking, Event Management, Budgets, Media Relations, Social Media, Workshop Facilitation, Community Relations, Community Service
Education
Chicago State University 2015 — 2015
Adult and Continuing Education
Amberton University 2011 — 2013
Master of Arts (M.A.), Professional Development, Communications
North Carolina A&T State University 2001 — 2005
Bachelor of Science (B.S.), Journalism and Mass Communication: Public Relations, Summa Cum Laude
Verizon September 2014 - Present
Pioneer Technology Group April 2011 - September 2014
LexisNexis March 2010 - April 2011
BB&T November 2008 - February 2010
Brown & Brown July 2007 - October 2008
Alorica April 2006 - June 2007
Liberty Medical Supply August 2003 - February 2006
FedEx Ground August 2000 - February 2002
Skills
Microsoft SQL Server, Business Analysis, Requirements Analysis, Software Documentation, Microsoft Office, Visio, SSIS, SSAS 2008, Troubleshooting, SQL, Quality Assurance, SharePoint, Databases, SDLC, Project Management, Software Development, Vendor Management, Program Management, Process Improvement, Software Project..., Management, Windows
Education
American InterContinental University 2004 — 2005
Master's degree, Information Technology
University of Central Florida - College of Business Administration 2000 — 2002
Bachelor of Science (BS), Management Information Systems, General
Indian River Community College 1998 — 2000
Associate's Degree, Computer and Information Systems Security/Information Assurance
RealCom Solutions June 2013 - Present
Verizon August 1994 - April 2012
MCI (WorldCom/Verizon) August 1994 - April 2012
Verizon January 2005 - January 2012
MCI Communications Corp 1994 - 2005
Mci January 1994 - January 1997
Ratheon 1980 - 1994
Skills
Customer Service, Customer Satisfaction, Telecommunications, Vendor Management, Event Planning, Mediation, Dispute Resolution, ITIL Certified, Facilities Management, Project Coordination, Microsoft Office, Microsoft Excel, Microsoft Word, Negotiation, Office Management, Community Outreach, PowerPoint, Problem Solving, Windows, Youth Mentoring, Administrative..., Coordination, Communication Skills, Organization &..., Analytical Skills, Follow-through Skills, Team-oriented, Leadership, Community Service, Management, Training, Contract Negotiation, Team Leadership, Salesforce.com, CRM, Team Building, Project Management, Human Resources, Public Speaking, New Business Development, Networking, Coaching, Program Management, Sales, Software Documentation, Customer Experience, Process Improvement, Project Planning, Customer Retention, Teamwork
Education
Southern Methodist University 2002 — 2007
Masters, Dispute Resolution, 3.75
Amberton University 1994 — 1998
B.A, Professional Development, 3.9
Richland College
Associates Degree, Business Administration and Management, General, 3.9
Verizon July 2012 - Present
Verizon June 2010 - July 2012
Verizon Business October 2000 - June 2010
MCI July 1998 - October 2000
MCI January 1995 - July 1998
Skills
Telecommunications, Managed Services, Vendor Management, Cross-functional Team..., Program Management, Process Improvement, Service Delivery, Project Management, Team Leadership, Operations Management, Strategy, Requirements Analysis, Business Process..., Process Engineering, Change Management, Integration, Outsourcing, Troubleshooting, Business Process, Project Planning, Team Management, Supply Chain, Management, MS Project, PMO, Testing, Quality Assurance, Human Resources, Leadership, Visio, Team Building, Resource Management, Security, Disaster Recovery
Education
Amberton University 2006 — 2008
MBA, Stratigic Leadership
Amberton University 2000 — 2004
BBA, Business Management
TJX Companies February 2009 - Present
Verizon July 1987 - November 2007
Skills
Infrastructure, ITIL, Business Analysis, Disaster Recovery, Management, Process Improvement, Software Documentation, Troubleshooting, SharePoint, Team Leadership, SDLC, Vendor Management
Education
American International College 2007 — 2008
A+ Certification, Master Certificate PC Networking/Security
Bentley University
Student, Information Technology
DMA - DuCharme, McMillen & Associates, Inc. September 2015 - Present
DuCharme, McMillen & Associates December 2014 - Present
Ecolab May 2010 - September 2014
Ecolab February 2007 - May 2010
Starbucks 2006 - 2007
M&J Cleaning Company March 2006 - December 2006
Verizon Wireless June 2005 - December 2005
Elder-Beerman March 2004 - April 2005
Verizon April 1999 - November 2003
Skills
Negotiation, Outlook, Budgets, English, Microsoft Word, PowerPoint, SAP, Process Improvement, Customer Service, Microsoft Excel, Microsoft Office, Strategic Planning, Access, Inventory Management, Forecasting, Financial Analysis, Customer Satisfaction, Management, Account Management, Analysis, Accounts Receivable
Education
American InterContinental University 2005 — 2007
Business/Commerce, General
Kokomo High School 1994 — 1998
High School Diploma
AmeriFleet Transportation November 2013 - Present
Verizon July 2003 - February 2013
Kroger June 1997 - May 2002
Skills
Contemporary Art, Singing, Creative Writing, Public Speaking, Customer Service..., Contract Management, CONTRACT ANALYSIS, Business Analysis, Corporate Communications, corporate fin, micro
Education
American Intercontinental University 2007 — 2008
North Georgia College and State University 2000 — 2002
Criminal Justice
Horseshoe Casino July 2014 - Present
Maryland Live Casino April 2013 - February 2014
Alliance Material Handling October 2009 - January 2013
Verizon March 2004 - September 2009
Verizon Business former MCI September 2002 - September 2003
e.spire March 1998 - September 2001
Verizon August 1993 - March 1998
Skills
Management, Leadership, Hospitality, Project Management, Customer Satisfaction, Marketing, Hospitality Management, Public Speaking, Social Media, Hospitality Industry, Customer Service, Team Building, Event Management, Training, Event Planning, Microsoft Office, Marketing Strategy, Casino Marketing, Gaming Industry
Education
American Academy of Dramatic Arts
Perry Electric September 2014 - Present
Verizon March 1998 - June 2014
Skills
Call Centers, Customer Satisfaction, Troubleshooting, Telecommunications, Customer Service, Customer Experience, Sales, Sales Process, Data Entry, Customer Retention, Conflict Resolution, Dispute Resolution, Escalation Resolution, Reporting & Analysis, Employee Training, Job Coaching, Time Management, Outstanding time..., QuickBooks, Bookkeeping, Office Management, Payroll Processing, Scheduling, Appointment Scheduling, Clerical Skills, Account Reconciliation, Accounts Payable, Accounts Receivable, Payroll, Account Management, Microsoft Office, Microsoft Excel, Invoicing, Management, Leadership
Education
American InterContinental University 2013 — 2015
Bachelor’s Degree, Business Administration and Management, General
American InterContinental University 2010 — 2012
Associate's degree, Business Administration and Management, General
Elizabeth Grady School of Esthetics and Massage Therapy 1996 — 1996
Certificate, Aesthetician/Esthetician and Skin Care Specialist
University of Erlangen-Nuremberg June 2006 - Present
Stevens Institute of Technology September 1999 - June 2006
University of Pennsylvania March 1998 - August 1999
Johns Hopkins University August 1997 - February 1998
Verizon July 1990 - June 1991
Skills
Computer Vision, Pattern Recognition, Image Processing, Algorithms, Computer Science, Machine Learning, Matlab, Signal Processing, LaTeX, Artificial Intelligence, Scientific Computing, Medical Imaging, Mathematical Modeling, R&D, Image Analysis, Project Management, Information Retrieval, Research, Research Funding, University Teaching, Technical Course..., Curriculum Development, Diversity & Inclusion, Diversity Planning, Microsoft Office
Education
The Johns Hopkins University 1991 — 1997
Ph.D., Computer Science
American University 1988 — 1990
M.S., Computer Science
American College of Greece 1984 — 1988
B.S., Computer Information Systems
Century 21 Adams KC January 2014 - Present
Waltham Public Schools March 2012 - Present
Medford Public Schools August 2009 - August 2011
Verizon May 1982 - May 1994
Skills
Teaching, Classroom Instruction, Special Education, Curriculum Design, Staff Development, Educational Leadership, Tutoring, Real Estate
Education
American International College
Master’s Degree, Special Ed Administration, 4.0
Lesley University 2010 — 2010
Evaluating Disabilities in English Language Learners
Salem State University 1976 — 1980
Bachelor’s Degree, Elementary Education and Teaching
Johns Hopkins University, Whiting School of Engineering October 2014 - Present
Plan It Perfect January 2014 - Present
Verizon March 2014 - October 2014
Towson University August 2011 - May 2013
Skills
WordPress, Leadership, Public Relations, Event Planning, Facebook, Social Networking, Community Outreach, Youth Mentoring, Fundraising, Social Media, Organizational..., Microsoft Office, Creative Writing, Microsoft Excel, Public Speaking, Social Media Marketing, Marketing, Wedding Planning, Community Development, Customer Service, PowerPoint, Resume Writing, Outlook, Strategic Communications, SPSS, Organization, Ning, Marketing Communications, Advertising, Pinterest, Business Writing, Typing, Strategic Planning, SEO, Cover Letters, InDesign, Photoshop, Adobe Bridge, Social Listening, Keen Listener, Customer Satisfaction, Customer Retention, Google Analytics
Education
American InterContinental University 2014 — 2015
Master's Degree, Project Management, 3.91 GPA
Towson University 2009 — 2013
Bachelor's Degree, Business Marketing & Mass Communications - Strategic Public Relations, 3.78 GPA
MillerCoors 2014 - Present
MillerCoors 2012 - 2014
MillerCoors 2011 - 2012
MillerCoors 2009 - 2011
Dr Pepper Snapple Group 2007 - 2009
Verizon Business 2004 - 2007
Verizon 2003 - 2004
Verizon 1998 - 2003
Verizon 1996 - 1997
Verizon 1993 - 1996
Skills
Sales Operations, Finance, Revenue Assurance, Cross-functional Team..., Process Improvement, Telecommunications, Forecasting, Call Center, Vendor Management, Product Management, Sales Management, Team Building, Solution Selling, Sales, Management, Business Development, Project Management, Business Planning, Pricing, Supply Chain, Business Analysis, Budgets, Strategic Planning, Analysis, Call Centers, Product Development, Supply Chain Management
Education
Arkansas State University 1979 — 1982
BS, Journalism
Amberton University 1990 — 1992
BS, Business Administration
JCPenney November 2011 - October 2014
AER Technologies, Inc. October 2007 - September 2009
Verizon August 2004 - August 2006
Skills
Microsoft Applications, 45 WPM, 10 Key Touch, Quick & Eager Learner, Top-notch Customer..., Customer Satisfaction, Cashiering, Microsoft Excel, Microsoft Word, Teamwork, Inventory Control, Customer Service
Education
American Career College 2014 — 2016
Respiratory Therapy
Allstate January 2011 - Present
HSN August 2009 - December 2010
Verizon March 1998 - September 2006
Skills
Business Analysis, Visio, Customer Service, Microsoft Excel, SDLC, Requirements Gathering, Property & Casualty...
Education
American InterContinental University 2003 — 2005
Associate’s Degree, Business Administration and Management, General
Old Dominion University 1985 — 1987
Computer Science Applied Software
VPI - Voice Print International July 2014 - Present
VPI - Voice Print International September 2008 - Present
Technology and Operational Solutions September 2005 - September 2008
Verizon January 1999 - September 2005
Skills
Training, Management Consulting, Call Center Development, Six Sigma, Project Management, Consulting, Employee Training, IVR, Operations Management, Coaching, Process Improvement, Call Centers, Contact Centers, Outsourcing, SaaS, Telecommunications, Enterprise Software, VoIP, Workforce Management, Unified Communications, Telephony, Start-ups, Avaya, Solution Selling, Customer Experience, Vendor Management, Leadership, Professional Services, Cross-functional Team..., CTI, Salesforce.com, Account Management, Management, CRM, Managed Services, Business Analysis, Program Management, Integration, Cloud Computing, Product Management, Strategic Partnerships, Strategy, Sales Process, Team Leadership, ACD, Change Management, Business Intelligence, Quality Assurance, Business Process...
Education
American InterContinental University 2003 — 2005
Business Administration and Management, General
Ventura College
CymSTAR, LLC January 2015 - Present
CymSTAR, LLC February 2014 - January 2015
CymSTAR, LLC May 2013 - February 2014
Cox Communications June 2006 - January 2012
United Information Technologies 2004 - 2006
Verizon 1997 - 2003
Davison Petroleum 1986 - 1997
Skills
Strategic Leadership, Telecommunications, Cross-functional Team..., Revenue Assurance, Change Management, Process Improvement, Training & Development, Team Building, Billing Systems, Customer Service, Supervisory Skills, Leadership Development, Organizational..., Internal Audit, Call Centers, Employee Training, Leadership, Management, Integration, Forecasting, Strategic Partnerships, Performance Management, Customer Satisfaction, Sales, Sales Operations, Training, Strategy, Program Management, Vendor Management, Operations Management, CRM, Customer Retention, Strategic Planning, Security Clearance
Education
Amberton University 2010 — 2012
MBA, Strategic Leadership, 3.7
Indiana Wesleyan University 2001 — 2003
Bachelor of Science, Business Administration, 3.8
Indiana Wesleyan University 1999 — 2000
Associate of Science (AS), Business Administration and Management, General, 4.0
Verizon July 2015 - Present
Ventron Management August 2013 - Present
NFC Amenity Management March 2011 - 2013
Skills
Customer Satisfaction, Customer Service, Front Office, Hospitality, Luxury
Education
American InterContinental University 2009 — 2012
Bachelor of Business Administration (B.B.A.)
Kennesaw State University
Interior Design
MEDC April 2006 - December 2010
Verizon January 1999 - May 2000
Skills
Event Planning, Management, Recruiting, Strategic Planning, Research, Training, Team Building, Public Speaking, Project Management, Project Planning, Customer Service, Leadership, Marketing, Budgets, Entrepreneurship
Education
Amberton University 1992 — 1993
Business Administration and Management, General
Texas A&M University-Corpus Christi 1986 — 1988
BBA, Finance
Verizon 1999 - Present
Verizon 1995 - 1999
Verizon 1994 - 1995
NYNEX 1984 - 1994
New England Telephone 1982 - 1984
United States Army 1978 - 1982
Education
Lesley University
Masters of Science in Management
American International College
Bachelor of Arts in History & Political Science
University of Massachusetts at Lowell
Commissioned U.S. Army
Dock-N-Lock LLC January 2011 - Present
Enfield Tennis Club January 2004 - January 2006
Hinkles and McCoy March 2002 - January 2004
Verizon January 1967 - March 2002
Skills
Tennis, golf, Boating, Strategic Partnerships, Contract Negotiation, New Business Development, Start-ups, Strategic Leadership, Sales Management, Team Building, Telecommunications, Sales, Negotiation, Entrepreneurship, Team Leadership, Business Development, Operations Management, Income Statement
Education
American International College 1971 — 1981
Bachelors Degree, Social Sciences
Gateshead Consulting Corporation July 2015 - Present
Yahoo July 2013 - July 2015
RealPage, Inc. November 2012 - July 2013
E-Rewards September 2007 - November 2012
Verizon 2001 - 2007
Idearc 2001 - 2007
Sprint August 1998 - November 2001
Confirm Reservation Systems (AMR) 1990 - 1994
Montare International 1989 - 1994
Manufacturers Hanover Trust June 1981 - November 1984
Skills
Oracle, Web Services, SOA, XML, Java Enterprise Edition, Software Development, Integration, Unix, Databases, Project Management, Java, Agile Methodologies, Performance Tuning, Database Design, Business Analysis, Salesforce.com..., Architecture, SDLC, Spring, Enterprise Architecture, Tomcat, CRM, Cloud Computing, Vendor Management, Microsoft SQL Server, JSP, Software Project..., SQL, Scrum, Solaris, Hibernate, JavaScript, Eclipse, Weblogic, Business Intelligence, PL/SQL, Technical Training, MVC, Agile Project Management, DB2, Salesforce.com, HTML, Oracle 9i, Ant, Servlets, JDBC, Websphere, Struts, CVS, EJB
Education
The University of Dallas 1992 — 1996
MBA, Information Security
Amberton University 1987 — 1996
BSc, HR & BUSINESS
Verizon September 2014 - Present
Verizon August 2014 - Present
Rockwell Collins January 2013 - April 2014
ITT February 2011 - January 2013
Verizon January 2006 - June 2010
Army National Guard January 2006 - September 2007
US Army September 1999 - January 2006
Skills
CompTIA A+ Certification, CompTIA Network+, Security+, Security Clearance, Software Installation, Help Desk Support, Active Directory, Computer Hardware, Troubleshooting, LAN-WAN, XP, Technical Support, Computer Security, BMC Remedy, Routers, Network Security, Information Assurance, Microsoft Exchange, Windows 7, A+ Certified, Switches, Hardware, Windows XP, Network Administration, System Administration, DNS, DHCP, TCP/IP
Education
American InterContinental University 2012 — 2014
Bachelor's Degree, Criminal Justice/Police Science
American InterContinental University 2011 — 2012
Associate's degree, Business Administration and Management, General
Army National Guard Recruiting and Retention (79t)
Signal Support Systems Specialist 1999 — 2000
Communications Technology/Technician
Verizon April 2007 - Present
The Harbor Group October 2005 - April 2007
TransAmerica Ins. LTC February 2005 - July 2005
ForeLogic March 1999 - March 2004
EDS and MCI Systemhouse 1996 - 1999
Skills
ITIL, Security, CISSP, PMP, Servers, Microsoft SQL Server, Data Center, Disaster Recovery, Windows Server, Computer Security, SDLC, Firewalls, Information Technology, Telecommunications, Project Management, Network Security
Education
Amberton University 1995 — 1997
MBA, Management
M B Network Construction March 2006 - Present
Impact October 2004 - April 2008
Verizon February 1997 - April 2001
MediaOne January 1995 - February 1997
Education
American International College 1996 — 2003
MBA, Science and Telecommunications
Gwinnett Technical College 2000 — 2001
CCNA/CCDA, Network Configuration
Verizon February 2014 - Present
CLAMBANET October 2009 - Present
Fairleigh Dickinson University September 2008 - July 2009
The College Board September 2005 - May 2007
Fisher Rock Consulting 2007 - 2007
Fordham University September 2004 - May 2005
Fairleigh Dickinson University September 2003 - May 2004
AVICO Veterinary and zootechnical products September 1997 - June 2002
Skills
Research, Statistics, Psychology, Data Analysis, Teaching, SPSS, SAS, Assessment, Testing, Survey Research, Survey Development, Training, Research Design, Qualitative Research, Market Research, Program Evaluation, Quantitative Research, Data Collection, Analysis, Leadership Development, Organizational..., Survey Design, Analytics, University Teaching, Public Speaking, Lecturing, Exit Surveys, Human Resources, Psychometrics, Interviews, Multivariate Statistics, Organizational Behavior, Business Analytics, Strategy, Management Consulting, Ethnography
Education
Fordham University 2004 — 2011
Ph.D, Psychometrics
Fairleigh Dickinson University 2002 — 2004
MA, Industrial-Organizational Psychology
American College of Greece 1997 — 2002
BA, Psychology
Federal Reserve Bank of Kansas City August 2013 - Present
Verizon May 2010 - August 2013
PEO-EIS, US Army August 2006 - October 2010
US Army June 2004 - July 2006
United States Army February 2002 - July 2004
US Army August 1994 - January 2002
US Army December 1990 - July 1994
Skills
SharePoint, SharePoint Designer, SQL database design, SQL Server 2005/2000, SQL, Lean Sigma, Security Clearance, IIS, Windows Server 2008, MOSS 2007, Workflow, InfoPath, .NET, ASP, Access, Microsoft Technologies, Microsoft Dynamics, Microsoft Exchange, Active Directory, DNS management, MOSS 2010, DoD, Windows Server, Training, C#, Databases, Microsoft Office..., Microsoft SQL Server, Security, Troubleshooting
Education
American Intercontinental University 2008 — 2010
Master's Degree, IT - Project Management, 3.91
American Intercontinental University 2008 — 2009
Master's Degree, IT - Information Assurance and Security, 3.88
American Intercontinental University 2007 — 2008
Bachelor's Degree, IT - Programming, 3.5
American InterContinental University 2006 — 2007
Associate's Degree, Business Administration and Management, General, 3.86
Rio Salado College 2003 — 2005
Associate's in Applied Science (AAS), Computer Technology, 3.43
Verizon Enterprise Solutions July 2012 - Present
Westside January 2004 - Present
Idearc Media April 2000 - August 2008
Verizon SuperPages.com 2003 - 2008
verizon August 1997 - April 2001
McKesson Pharmaceutical April 1996 - August 1997
Skills
Vendor Management, Team Leadership, Leadership, CRM, Account Management, Sales, Management, Strategy, Call Center, Customer Retention, Salesforce.com, Customer Service, Call Centers, Process Improvement, Customer Satisfaction, Forecasting, Project Planning, Coaching, Strategic Planning, Budgets, Product Development
Education
Amberton University 1990 — 1991
MBA, Management
Texas A & M (Kingsville) 1974 — 1979
BBA, Finance
AVP - Sales and Sales Operations Effectiveness - In Transition January 2015 - Present
Dex Media February 2007 - August 2013
Verizon August 2003 - January 2007
Verizon Information Services September 1998 - July 2003
Bell Atlantic October 1994 - July 1998
Bell Atlantic, NYNEX January 1985 - September 1994
Skills
Strategic Alliances, Competitive Analysis, Segmentation, Direct Marketing, B2B, merger integraton, Tactical Sales Planning, Advertising, Online Advertising, Cold Calling, Solution Selling, Multi-channel Marketing, Cross-functional Team..., Mobile Marketing, Business Planning, Marketing, Product Marketing, Business Development, Strategic Planning, Sales Process, Online Marketing, Digital Marketing, Go-to-market Strategy, Market Planning, Google Adwords, Advertising Sales, Mobile Advertising, Email Marketing, Marketing Management, International Sales, Analytics, Selling, Salesforce.com, CRM, Lead Generation, Account Management, Management, Strategy, Marketing Strategy, Sales Operations, New Business Development, Sales
Education
American International College 1979 — 1980
BSBA, Economics
Cornell University 1976 — 1978
Engineering
T-Mobile April 2015 - Present
Verizon October 2014 - March 2015
Provided Care for Spouse September 2013 - August 2014
T-Mobile August 2011 - June 2013
T-Mobile October 2009 - August 2011
T-Mobile July 2006 - October 2009
T-Mobile October 2005 - July 2006
Alltel Wireless July 2002 - May 2004
Alcatel January 1997 - October 2001
University of Texas at Arlington January 1994 - August 1994
Skills
UMTS, TDMA, GSM, Network Engineering, Fiber Optics, IP, Provisioning, Ethernet, Telecommunications..., Telecommunications, Network Performance, UTRAN, TDM, RF, Core Network, Network Optimization, RNC, RAN, Network Design, RF Engineering, Mobile Devices, Optical Fiber, LTE, 3G, 4G, Wireless, VoIP, Microwave, Cellular Communications, Switches, Networking, HSPA
Education
Amberton University 1999 — 2003
Master of Business Administration (M.B.A.), Project Management & Leadership
The University of Texas at Arlington 1991 — 1996
Bachelor's Degree, Electrical, Electronics and Communications Engineering
DISYS Consulting - Americredit November 2006 - Present
Kforce Professional Staffing - Health Markets January 2006 - November 2006
Verio, Inc June 2005 - December 2005
Vartec Telecom May 2004 - October 2004
Vartec Telecom October 2000 - May 2004
Verizon September 1997 - October 2000
Education
Amberton University 1991 — 2000
University of North Texas 1987 — 1991
BBA, Busines Administration
Verizon October 2003 - April 2012
Skills
VoIP, IP, Cisco Technologies, ITIL, Data Center, Wireless, Cloud Computing, Process Improvement, Project Management, Integration
Education
American Intercontinental University 2003 — 2006
Business Administration and Management, General
DRS Technologies, Inc. April 2011 - Present
Suddenlink Communications July 2009 - March 2011
Verizon January 1998 - July 2009
GTE January 1998 - July 2009
Skills
Cisco Technologies, Network Administration, Network Security, Linux, Firewalls, Troubleshooting, Security, Solaris, Juniper, System Administration, MySQL, Networking, Hardware, Technical Support, Project Management, Switches, Telecommunications, Data Center, Network Engineering, Perl, Databases, Juniper Technologies, Active DoD Secret...
Education
American InterContinental University 2004 — 2005
Bachelor, Business Administration Management, 3.9
South Plains College 1994 — 1997
Associate of Science (A.S.), Computer Science
Marsh April 2007 - Present
Healthstar Communications September 2006 - January 2007
Per Diem July 2005 - September 2006
UMDNJ February 2003 - July 2005
Blue Cross and Blue Shield May 2002 - December 2002
UMDNJ December 2001 - May 2002
Blue Cross and Blue Shield October 2001 - December 2001
UMDNJ June 2001 - October 2001
Verizon June 2000 - April 2001
Kendle International January 1997 - June 2000
Skills
Troubleshooting, Disaster Recovery, XP, Servers, TCP/IP, Windows XP, Citrix, Cisco Routers, Cisco VoIP, Hardware
Education
American InterContinental University 2003 — 2004
Triangle Transit August 2012 - Present
Montgomery County December 2011 - July 2012
Simplexity November 2010 - December 2011
Verizon May 2000 - July 2010
Skills
Leadership, Human Resources, Employee Relations, Team Building, Quality Assurance, Personnel Management, Time Management, Sales, Conflict Resolution, Program Development, Call Centers, Workforce Management, Customer Experience, Test Planning, Telecommunications, Training, Management, Process Improvement, Strategic Planning, Customer Service, Microsoft Excel, Project Management, Operations Management
Education
University of Maryland College Park
Master of Business Administration (MBA), Project Management
American InterContinental University
Bachelor of Business Administration (BBA), Human Resources Management and Services
Brocade April 2008 - Present
AT&T June 2007 - January 2008
ATT June 2007 - January 2008
Verizon November 1998 - May 2003
US Army February 1994 - September 1998
Skills
Asset Managment, Customer Service, Laboratory Technicians, Business Analysis, Inventory Analysis, Engineering, AutoCAD, Training, Managerial, Sales, Vendor Management, IT Audit, MS Excel Pivot Tables, PowerPoint, Microsoft Excel, SNMP, Data Center
Education
American InterContinental University 2004 — 2005
Bachelor's degree, Information Technology, 3.9
American InterContinental University
Associate of Arts, Business Administration
Verizon August 1997 - Present
Verizon Laboratories 1997 - Present
U.S. Customs 1992 - 1994
AT&T Network Systems 1988 - August 1991
Skills
Ethernet, VoIP, ATM networks, Optical Fiber, QoS, Telecommunications, IP, Fiber Optics, DSL, Network Design, LAN-WAN, TCP/IP, Wireless, Wireless Networking, DWDM, SIP, MPLS, Routers, Testing, Switches, Broadband, BGP, Routing, WiFi, System Deployment, IPTV, Network Engineering, Integration, Network Architecture, WAN, ATM Networks
Education
American InterContinental University 2010 — 2011
Business Administration and Management, General
University of Maryland College Park 1984 — 1988
Ft. Meade Senior High School 1980 — 1984
U.S. Department of Labor October 2014 - Present
Centers for Medicare & Medicaid Services December 2012 - October 2014
University of Phoenix March 2011 - December 2013
United States Army March 2011 - December 2012
Verizon June 2010 - March 2011
TSYS August 2008 - June 2010
Prommis Solutions, LLC (formerly MR Default Services LLC) 2006 - 2008
Riverside Health System 2003 - 2004
US Army June 1994 - September 1997
Education
Nova Southeastern University 2015 — 2019
Doctor of Philosophy (Ph.D.)
The George Washington University 2014 — 2014
Doctor of Education (Ed.D.) Doctoral Fellowship Recipient - Student
South University 2008 — 2009
M.S.
American InterContinental University 2003 — 2004
BS
Thomas Nelson Community College 1999 — 2003
AAS
US Army Signal Corp - Ft. Gordon 1994 — 1995
Diploma
verizon May 1989 - Present
Education
Amberton University 1995 — 1997
MS, HR
Verizon October 2011 - Present
Outsource July 2001 - October 2011
Sprint \ Embarq 2001 - 2003
Electronic Document Associates May 2000 - April 2001
Skills
WAN, Networking, Cisco Call Manager, Cisco Technologies, Troubleshooting, VoIP, Network Design, Virtualization
Education
American InterContinental University 2007 — 2008
MBA, Project Mangement and Finance
American InterContinental University 2005 — 2007
BA, Information Technology
Lincoln University 1981 — 1983
Chemistry
Taylor Allderdice
University of Pittsburgh
Verizon May 2013 - Present
Verizon Wireless June 1997 - May 2013
Skills
Wireless, Business Analysis, Billing Systems, SMS, Call Center, Blackberry, Troubleshooting, Vendor Management, Mobile, SQL, Remedy, Computer Hardware, LTE, Access, Business Intelligence, Mobile Technology, Customer Relations, Telecommunications, Team Leadership, Call Centers, Project Management, Mobile Devices, Software Documentation
Education
Walden University 2014 — 2017
Research Doctorate, Information Technology
Troy University 2006 — 2007
MSM, Information Systems
American InterContinental University 2002 — 2004
BIT, Information Technology
Cigna April 2014 - Present
Verizon January 2010 - March 2014
Verizon Business January 1999 - December 2008
MCI January 1999 - December 2001
Skills
VoIP, Telecommunications, ITIL, Testing, Networking, PMP, Vendor Management, Unix, Software Documentation, Project Management, Agile Methodologies, Enterprise Software, Linux, Quality Assurance, IT Service Management, Disaster Recovery, Technical Support, Business Analysis, System Administration, Troubleshooting, Cisco Technologies, Strategy, Data Center, Process Improvement, Integration, Contact Center...
Education
Villanova University 2011 — 2013
Master Certificate
Amberton University 2007 — 2010
Bachelors, Human Relations and Business
Collin College
Associates, Computer Science
Southern Methodist University
Certificate, UNIX Administration and Shell Programming
Cox Media Group April 2015 - Present
Morehouse School of Medicine 2010 - Present
Nsoro March 2008 - October 2010
Nsoro 2008 - 2009
The Home Depot September 2007 - January 2008
Leica Geosystems August 2006 - September 2007
Verizon January 2006 - August 2006
Skills
Recruiting, Employee Relations, Human Resources, Talent Acquisition, Payroll
Education
American InterContinental University 2003 — 2005
MBA, Business
Florida Agricultural and Mechanical University 1998 — 2002
BS, Business
Varonis January 2015 - Present
Tidewater Community College December 2012 - June 2014
Endurance IT Services September 2011 - March 2014
UpSource Inc. July 2010 - January 2012
Harris IT Services January 2007 - July 2010
Verizon 2005 - 2007
Cox Communications 2003 - 2005
Skills
Active Directory, VMware, Group Policy, Network Security, Network Administration, Troubleshooting, SharePoint, System Administration, Security+, Servers, Windows Server, VPN, Data Center, Computer Security, VMware ESX, Security, Microsoft Technologies, Microsoft Exchange, Juniper Switches, Cisco Firewall Security, Netscreen, Cisco IOS, Sonicwall, 3PAR, Dell PowerEdge Servers, HP Server Hardware, HP Proliant, Fiber Switches, FiberChannel Storage, Brocade Fibre Switches, Qlogic, SAN, Virtualization, VMware Infrastructure, Integration, Cloud Computing, System Deployment, vSphere, Networking, Hardware, Disaster Recovery, Operating Systems, VMware vSphere
Education
American InterContinental University 2000 — 2003
Bachelor's Degree, Information Technology, 3.8
AT&T June 2014 - Present
Bank of America April 2011 - June 2014
Whitney National Bank June 2009 - January 2011
Bank of America September 2006 - May 2009
Verizon Wireless June 2000 - June 2005
Verizon December 1997 - June 2000
US Army October 1989 - September 1996
Skills
SDLC, Project Management, Analysis, Project Planning, Management, Business Process, Testing, PMO, Leadership, Project Portfolio..., User Acceptance Testing, Troubleshooting, Budgets, Quality Center, Portfolio Management
Education
Amberton University 1998 — 2000
Master of Science, Business/Human Relations
The University of Texas at Dallas 1996 — 1998
Bachelor of Arts (B.A.), Mathematics and History
ASTD Suncoast 2011 - Present
Verizon January 2000 - October 2010
Goldman Copeland Associates January 1997 - January 2000
Skills
Training, Personnel Management, Organizational..., Workforce Development, Workshop Facilitation, Leadership Development, Talent Management
Education
Capella University 2008 — 2014
Doctor of Philosophy (PhD), I/O Psychology
American InterContinental University 2006 — 2007
MBA, I/O Psychology, Training and Development and Human Resource Management
Devry University 2005 — 2007
BS, Human Resource Management
American InterContinental University 2005 — 2006
BA, Industrial Organizational Psychology
Verizon December 2000 - Present
National Railroad Passenger Corporation (Amtrak) May 1999 - December 2000
MONTUMAR Construction, Inc. January 1998 - May 1999
Port Authority of Allegheny County June 1987 - January 1998
Skills
Telecommunications, Electronics, Leadership, Data Center, Business Analysis, Managed Services
Education
American InterContinental University 2005 — 2006
MBA, Marketing
American InterContinental University 2005 — 2006
MBA, Accounting and Finance
American InterContinental University 2002 — 2005
Bachelors, Information Technology
Carnegie Mellon University 1973 — 1974
Electrical Engineering
Verizon December 2000 - Present
Education
Carnegie Mellon University 1971 — 1975
American InterContinental University
Frist Command Bank January 2014 - Present
C & D Logistics 2012 - Present
Jackson Hewitt October 2011 - Present
FDIC January 2010 - November 2011
Penson Financial Services 2009 - 2009
Verizon 1999 - 2008
Skills
Microsoft Office, Process Improvement, Analysis, Auditing, Customer Service, Financial Analysis, Microsoft Word, Microsoft Excel, Outlook, Financial Accounting, Accounting, PowerPoint, Software Documentation, Management, Risk Management, Training, Business Analysis, Leadership, Team Building, Strategic Planning
Education
Amberton University 2007 — 2010
MBA, Strategic Mgmt
Dallas Baptist University 1985 — 1990
B.B.A., Business Admin., Accounting
Verizon June 2005 - Present
Education
Amberton University
B.S., Human Resources
Neovia Logistics July 2013 - Present
Verizon August 2008 - March 2010
Verizon Service Organization August 2008 - March 2010
Verizon November 2002 - August 2008
VERIZON SUPPLY CHAIN SERVICES January 2004 - July 2008
VERIZON LOGISTICS January 1999 - January 2004
Verizon May 1999 - November 2002
GTE Supply January 1998 - January 1999
Skills
Process Improvement, Supply Chain, Logistics, SAP, Procurement, Project Management, Purchasing, Management, Data Analysis, Negotiation, Vendor Management, Cross-functional Team..., ISO, Program Management, Operations Management, Supply Chain Management, Forecasting, Analysis, Supply Management
Education
Amberton University 2008 — 2013
Master, Business Administration
Amberton University 2002 — 2006
MBA, Strategic Leadership
Southern Illinois University, Edwardsville 1991 — 1996
B.A, Chemistry
Verizon January 2009 - Present
2004 - 2006 January 2007 - Present
Gallegos Enterprises January 1989 - November 2003
Verizon Internet - Portal Management January 2001 - January 2003
Verizon 2001 - 2003
Telecom Vertical January 1999 - January 2001
GTE Competitive LEC January 1997 - January 1999
GTE Long Distance January 1996 - January 1997
GTE January 1994 - January 1996
GTE January 1991 - January 1993
Education
Amberton University 1992 — 1994
MBA, Management
Amberton University (extension campus of Abilene Christian University)
M.B.A, Management
Angelo State University 1982 — 1986
BBA, Computer Science
Angelo State University (extension campus of Texas Tech University)
B.B.A, Computer Science
Capital One July 2015 - Present
Verizon August 2011 - June 2015
Skills
Cisco Technologies, BGP, Network Security, WAN, Routers, Data Center, VoIP, TCP/IP, VPN, Network Design, ITIL, Vendor Management, Switches
Education
American Military University
BS IT Management
Akamai Technologies April 2014 - Present
GlobeNet; Oi July 2011 - May 2014
Global Crossing August 2004 - July 2011
Verizon 2002 - 2004
Orange Communications SA 2001 - 2004
Skills
Telecommunications, MPLS, SDH, IP, Metro Ethernet, Routing, Ethernet, DWDM, Computer Network..., Troubleshooting, Network Architecture, Frame Relay, Network Engineering, Routers, T1, QoS, Wireless, Fiber Optics, Network Design, ATM networks, PDH, VoIP, TDM, OSPF, Switches, Carrier Ethernet, WAN, Transmission, LAN-WAN, Cisco Technologies, Optical Fiber, Managed Services, BGP, Telephony, Data Center, SIP, VPN, 3G, Juniper, Unified Communications, MPLS VPN, JNCIS-SP, Routing Protocols, WiMAX, IPv6, TCP/IP, VPLS, Broadband, Provisioning, NMS
Education
American Intercontinental University 2000 — 2005
BIT, Information Technology
Verizon August 2008 - Present
Verizon Business January 1999 - August 2008
MCI Corporation March 1995 - January 1999
MCI Corporation April 1994 - March 1995
MCI Corporation August 1993 - April 1994
Skills
VoIP, Networking, Transmission, Computer Network..., Telecommunications, Wireless, Managed Services, Fiber Optics, Network Design, MPLS, Routers, Network Engineering, Testing, Co-location, Vendor Management, Data Center, IP, Ethernet, Management
Education
Texas A&M University-Commerce
MBA, Business Administration and Management, General
Amberton University
BS, Business Management
Dallas County Community College
AAS, Electronic Telecommunications
Southwest Airlines November 2010 - Present
FannieMae March 2010 - Present
iNewSolutions, LLC 2010 - Present
Idearc Media February 2009 - December 2009
Citi January 2008 - January 2009
Comdata September 2005 - January 2008
VarTec Telecom 2003 - 2004
Verizon March 1998 - 2002
Sprint June 1986 - August 1997
Education
Amberton University
MBA, Business
Indiana University Bloomington
BS
Verizon 2003 - Present
Verizon Information Services 2000 - 2003
GTE/Verizon 1995 - 1999
Oxy 1986 - 1995
Skills
Recruiting, Performance Management, Talent Management, Certified Compensation..., Attendance Management, Employee Relations, Employee Engagement, Labor Relations, EEO, Human Resources, Microsoft Excel, PowerPoint, Cognos, Microsoft Word, Americans with..., Hr business partner, Training, Change Management, Leadership Development, Management, Job Evaluation, Onboarding, Employee Training, Employment Law, Organizational Design, HR Consulting, Personnel Management, Temporary Placement, HR Policies, Compensation & Benefit, Organizational..., FMLA, Workforce Planning, Employee Benefits, College Recruiting, Job Descriptions, New Hire Orientations, Career Development, Organizational..., Performance Appraisal, Succession Planning, Interviews, Talent Acquisition, PeopleSoft
Education
Amberton University 1991 — 1993
Master of Science (MS), Human Resources Management and Services
McNeese State University 1982 — 1986
Bachelor of Science (BS), Business Administration and Management, General
Verizon
Skills
Telecommunications, Cisco Technologies, Switches, MPLS
Education
Amberton University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Verizon July 2000 - Present
Verizon June 1998 - June 2000
Toys R Us July 1987 - May 1998
Skills
Routers, VoIP, Cisco Technologies, Troubleshooting, Telecommunications, MPLS, LAN-WAN, Network Engineering, WAN, Switches, Computer Network..., Routing, Network Design, Ethernet, Networking
Education
American InterContinental University 2007 — 2007
Master of Business Administration (M.B.A.), Accounting and Finance
Berkeley College-Woodland Park 1998 — 2003
Bachelor of Science (BS), Marketing
CenturyLink October 2014 - Present
Integra Telecom October 2012 - October 2014
CenturyLink September 2009 - October 2012
Verizon May 2002 - March 2007
AT&T March 1997 - April 2002
Skills
Solution Selling, Telecommunications, Sales Management, CRM, Sales, Management, Customer Retention, Managed Services, Unified Communications, VoIP, Direct Sales, Salesforce.com, Wireless, Sales Process, Call Centers, MPLS, Account Management, Sales Operations, Cloud Computing, Selling, Telephony, B2B, Advertising
Education
American InterContinental University 2004 — 2006
Business Administration and Management, General, 3.5
Community College of the Air Force 1983 — 1986
Business Management, managing, 3.5
Verizon August 1971 - December 2002
Skills
Telecommunications, Program Management, Access
Education
American InterContinental University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
fleet business school, annapolis md 1997 — 1998
associates, business administration
Verizon February 2000 - Present
Skills
Account Reconciliation, Program Management, Testing, Logistics, Operating Systems, Negotiation, Business Development, Solution Selling, Security, Selling, VoIP, Management Consulting, Salesforce.com, Sales Presentations, Customer Service, Vendor Management, Training, Strategic Financial..., ITIL, SDLC, Project Management, Public Speaking, Team Leadership, Team Building, Analysis, Contract Negotiation, Strategic Planning, Professional Services, Sales, New Business Development, Account Management, Sales Management, Integration, CRM, Budgets, Microsoft Office, Real Estate, Telecommunications, Microsoft Excel, Software Documentation, Networking, Leadership, Management
Education
American InterContinental University 2003 — 2005
Master of Business Administration (M.B.A.), Business Administration and Management, General
Verizon March 2007 - Present
Verizon Telecommunications March 2007 - Present
The Home Depot June 2006 - March 2007
Home Depot Contact Center June 2006 - March 2007
Cingular Wireless August 2001 - June 2006
Cingular August 2000 - June 2006
Education
American InterContinental University 2009 — 2010
Bachelor's, Business emphasis Healthcare Management
American InterContinental University
Bachelor, Business Administration; Healthcare Management
Mississippi Gulf Coast Community College
The University of Southern Mississippi
Bachelor, Business Administration
Verizon June 2014 - Present
World Wide Tech Services June 2013 - Present
Insight Global April 2013 - June 2013
Convergys October 2011 - February 2012
Skills
SQL, JavaScript, HTML, Troubleshooting, Windows, Business Analysis, Macintosh Applications, Mac OS, Dell Computers, IBM Certified, Lenovo Certified
Education
American InterContinental University 2010 — 2013
Bachelor of Arts (B.A.), Information Technology
SHAKD Market Ventures, LLC September 2008 - Present
Verizon November 2005 - March 2008
SHAKD Market Ventures, LLC December 2001 - October 2005
Cablevision Systems Corporation August 1999 - September 2001
Cablevision Systems Corporation March 1996 - June 1999
Cablevision Systems Corporation August 1995 - September 1996
Skills
Management Consulting, Project Planning, Strategic Planning, Budgets, Telecommunications, Mergers & Acquisitions, Fundraising, Forecasting, Microsoft Office, Customer Service
Education
Walden University 2009 — 2014
Doctor of Philosophy (Ph.D.), Finance, 4.0
American InterContinental University 2007 — 2009
MBA, Accounting & Finance
BTEC Turbines October 2005 - June 2007
Healix November 2004 - May 2005
PrimeSource Building Products April 2003 - February 2004
Verizon March 2001 - November 2001
Skills
Procurement, Proposal Writing, Microsoft Office, Research, Microsoft Excel, Customer Service, Microsoft Word, Process Improvement, Sales Management, Negotiation, Public Speaking, Budgets, Team Building, Outlook, Strategic Planning, PowerPoint, Contract Negotiation, Materials, Engineering, Account Management, Business Development, Business Strategy, Change Management, Contract Management, Energy, Event Management, Event Planning, Financial Analysis, MS Project, Management, Marketing, Marketing Strategy, New Business Development, Project Management, Purchasing, Social Media, Social Media Marketing, Social Networking
Education
Amberton University
Master of Business Administration, Management
University of North Texas
Bachelor of Business Administration, Marketing
Texas A&M University
HCA December 2012 - Present
AT&T April 2004 - June 2012
Verizon 1996 - 2003
Skills
Call Centers, Customer Satisfaction, Customer Experience, Retail, Telecommunications, Management, Team Leadership, VoIP, Customer Retention, Troubleshooting
Education
American Intercontinental University 2007 — 2009
Bachelor, Computer Networking
Frisco ISD 2012 - Present
Kohl's Department Stores 2003 - Present
Idearc Media 2005 - 2007
Verizon 2000 - 2005
Verizon 1998 - 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Photoshop, Teaching, Public Speaking, Software Documentation, Management, Process Improvement, Customer Satisfaction
Education
American InterContinental University 2004 — 2006
Bachelor's degree, Business Administration and Management, General, 3.75 GPA
Northeastern Oklahoma A&M College
Associate's degree, Business Administration and Management, General
Verizon January 2014 - Present
Verizon August 2011 - December 2013
Verizon October 2001 - August 2011
Nortel Networks July 2000 - September 2001
iChoose January 2000 - July 2000
Maersk Line June 1999 - January 2000
Southwest Securities June 1998 - June 1999
Southwest Securities May 1995 - June 1998
Southwest Securities May 1991 - May 1995
Skills
Program Management, PMP, Project Management, Business Analysis, Integration, Project Planning, PMO, Business Process..., IT Strategy, SDLC, DevOps, Enterprise Software, Product Marketing, Microsoft Excel, Technical Writing, Microsoft Office, HTML, Leadership, Product Management, Performance Metrics, MS Project, Software Project..., Security, Process Engineering, Six Sigma, DMAIC, Lean Tools, iGrafx, Minitab, PowerPoint, Field Work, Corporate Videos, Video Production, Corporate Communications, Business Operations, Business Development, Business Case, Technical Documentation, Instantis
Education
The George Washington University 2003 — 2006
Master of Science in Project Management (MSPM), 3.97
American InterContinental University 2002 — 2003
Master of Information Technology, 4.0
University of Arkansas at Fayetteville 1985 — 1990
Bachelor of Science in Business Administration (BSBA), Finance
Everett School District 2009 - 2012
Motorola August 2005 - March 2009
Eastern Bank September 2001 - August 2005
Verizon August 2000 - October 2001
Education
American International College 2010 — 2012
Master's degree, Special Education and Teaching
Merrimack College 1995 — 1999
Bachelor of Business Administration (B.B.A.), Finance, General
Woburn High School 1991 — 1995
Verizon April 2011 - Present
Siwel Consulting June 2010 - April 2011
Borgata Hotel Casino & Spa January 2005 - May 2010
Skills
Master Scheduling, Time Management, Internal Communications, Information Technology, Software Quality..., Software Configuration..., Customer Support
Education
American InterContinental University 2006 — 2008
Bachelor of Information Technology, Network and System Administration/Administrator
American InterContinental University 2004 — 2006
Bachelor's of Information Technology, Information Technology
Verizon May 1982 - Present
Skills
Program Management, Materials Management, Supply Management, Telecommunications, Global Sourcing, Supply Chain Management, Vendor Management, Strategic Sourcing
Education
Amberton University 1996 — 1998
Master of Business Administration (M.B.A.), Logistics, Materials, and Supply Chain Management
Insight Global July 2014 - Present
Artech Information Systems November 2013 - Present
TSIVA August 2010 - Present
Tantus Technologies, Inc. January 2012 - November 2013
Hewlett-Packard December 2004 - January 2012
Information Innovators Inc. (Triple-i) October 2004 - December 2004
Paloma Systems November 2003 - October 2004
Verizon June 2000 - November 2003
United States Marine Corps November 1984 - December 1997
US Air Force Reserve April 1982 - November 1984
Skills
Resource Management, Vendor Management, SDLC, PMP, PMO, Program Management, Software Project..., CRM, Project Management, Requirements Analysis, Project Delivery, Business Analysis, Recruiting, Technical Recruiting, Project Portfolio..., ITIL, Business Process
Education
American Graduate University 2004 — 2008
Masters of Science, Project Management
Strayer University 2002 — 2004
Masters of Business, MBA
Park University 1996 — 1998
Bachelore of Science, Computer Information Systems
Johnson Supply July 2012 - Present
Wildernest Logistics Solutions Inc. 2011 - 2012
Verizon 2005 - 2011
Skills
Customer Relations, Supervisory Skills, Inventory Control, Sales, Purchase Orders, Sales Order Processing, Easily Adaptable, Quotations, Dispatching, Product Delivery, Irrigation, Forklift Operation, Workplace Safety, Wiring, Account Management, Management, New Business Development, Sales Management
Education
American Military University 2007 — 2011
Bachelor of Science (BS), Environmental Studies