Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
Verizon Business April 2015 - Present
Verizon Business November 2012 - March 2015
Verizon February 2012 - November 2012
Verizon Business December 2010 - January 2012
Verizon September 2000 - November 2010
Skills
Program Management, Provisioning, Testing, Frame Relay, T1, Routing
Education
Eastfield College 1991 — 1995
Associate's degree, General Studies, 3.85
US Army ITA / Operations October 2010 - Present
NetCentrics November 2012 - August 2014
Powertek Corporation August 2012 - November 2012
SRA International June 2008 - November 2011
US Army ITA/Defense Telecommunications Services February 2009 - October 2010
Axis Technologies\EDS November 2007 - June 2008
Verizon March 2007 - September 2007
Dendrite March 2006 - March 2007
United States Air Force May 1999 - May 2005
Skills
Windows Services, Microsoft Office, IT Project Managment, Network Security, Security+, ITIL v3 Foundation, VoIP, Technology..., ITIL, Troubleshooting, Project Management, Active Directory, Windows Server, A+ Certified, Software Installation, Information Assurance, Networking, Hardware, Vulnerability Assessment, Information Security, Security, BMC Remedy, Security Clearance, Technical Support, Windows 7, Microsoft Exchange
Education
ECPI University 2006 — 2008
AS Degree; BS program, Network Information and Security Management
University of Maryland University College 2001 — 2005
Management Information Systems, General
Old Dominion University 1998 — 1999
Management Information Systems, General
Comcast Cable July 2013 - Present
Glen Moore Fire Company November 1987 - June 2015
Frontier Communications 2007 - 2013
Verizon June 1999 - September 2007
Apex Life Safety LLC January 2001 - December 2005
AT&T January 1995 - June 1999
Skills
Highly energy leader..., Leadership, Management, CRM, Analysis, MPLS, Project Management, Telecommunications, Team Leadership, Project Planning, Training, Direct Sales, Solution Selling, Strategic Planning, Logistics, Process Improvement, Integration, Product Management, Operations Management, Telephony, Security, Strategy, Business Analysis, Business Development, Business Process..., Customer Experience, DSL, T1, Coaching, Customer Satisfaction, Networking, Sales, Sales Management, Sales Operations, Team Management, Vendor Management, ATM networks, Budgets, Computer Network..., Cross-functional Team..., Data Analysis
Education
Villanova University 2013 — 2014
Post Masters, Project Management
Eastern University 1992 — 2000
Master of Business Administration (MBA), Business Administration and Management, General
Verizon Wireless September 2011 - Present
Flextronics April 2009 - August 2011
Verizon March 1998 - November 2008
CPN Television 1990 - 1998
Skills
Sales Operations, Management, Telecommunications, Wireless, Customer Retention, Customer Satisfaction, Customer Experience, Sales Process, Account Management, Cross-functional Team..., Team Building, Strategic Partnerships
Education
Eckerd College 1998 — 2008
BA, Business Management
Towson University May 2015 - Present
Towson University September 2014 - Present
Verizon October 2014 - February 2015
YMCA May 2014 - August 2014
Disney college program January 2014 - May 2014
TCBY December 2012 - January 2014
Skills
Corporate Finance, Social Networking, Strategic Leadership, Teamwork, Business Planning, Strategy, English, PowerPoint, Microsoft Excel, Microsoft Office, Public Speaking, Time Management, Sales, Training, Team Building, Customer Service, Management, Retail, Social Media Marketing, Social Media, Microsoft Word, Research, Facebook, Financial Analysis, Leadership Development, Editing, Critical Thinking, Fundraising, Marketing Strategy, Windows, Teaching, Community Outreach, Marketing, Business Analysis, Communication, Strategic Planning, Public Relations, Event Planning, Photoshop, Event Management, Leadership, Accounting, Team Leadership, Financial Modeling
Education
Towson University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Banking, Corporate, Finance, and Securities Law
Ecole supérieure de Commerce de Rennes 2015 — 2015
Bachelor of Business Administration (BBA), Banking, Corporate, Finance, and Securities Law
Salisbury University 2012 — 2013
Bachelor's degree, Coporate Finance
United States Postal Service June 2014 - Present
Verizon May 2011 - December 2013
Macy's 2005 - 2011
Bank of America 2008 - 2009
Skills
Java, Microsoft Office, HTML, C++, C, SQL, Microsoft Excel, Windows, JavaScript, PowerPoint, Microsoft Word, Customer Service, MySQL, Linux, Teamwork
Education
ECPI University 2011 — 2013
Bachelor's Degree, Computer and Information Sciences, Network Security
Deutsche Bank May 2012 - Present
North Carolina Department of Insurance March 2006 - May 2012
Corporate Chaplains Of America April 2005 - July 2011
Verizon October 2005 - March 2006
ABB September 2001 - March 2005
Cable & Wireless Communications August 1999 - June 2001
MCI WorldCom July 1996 - August 1999
IBM May 1982 - May 1996
Skills
Software Development, Java, Web Development, Spring Framework, SDLC, Release Management, Business Analysis
Education
IBM Computer Science Program 1987 — 1996
Certificates, C/C++, Java, Requirements Analysis, and more
IBM Computer Science Program 1986 — 1986
Certificate (Bachelors Equivalent in Computer Science), Computer Science, 4.0
ECPI University 1981 — 1982
Technical Certificate, Computer Hardware Technology/Technician
oDesk September 2011 - Present
Versata April 2010 - February 2011
Verizon January 2003 - January 2006
Verizon July 2002 - December 2002
Verizon March 1997 - September 2000
Verizon November 1993 - March 1997
Verizon December 1991 - November 1993
Skills
Operations Management, Compliance, Policy, Policy Analysis, Leadership, Analysis, Customer Experience, Operational Excellence, Customer Service, Customer Satisfaction, Customer Retention, Telecommunications, Cross-cultural, ITAR, Productivity, Quality Assurance, Microsoft Word, Microsoft Excel, PowerPoint, Google Docs, Zendesk, OneNote, GoToMeeting, WebEx, Skype, Offshore Outsourcing, Outsourcing, SEO, Team Management, WordPress, E-commerce, Quality Management, Social Media Marketing, Sales Management, Call Centers, Team Leadership, Business Analysis
Education
Eastern Nazarene College 2001 — 2003
Associates in Business Administration, Business Administration and Management, General, 3.9
Verizon 2015 - Present
Weldon City Schools 2013 - February 2015
WebPoint IT Solutions October 2012 - March 2013
Community Homecare and Hospice April 2012 - October 2012
United Services Youth Inc. May 2009 - July 2011
Skills
CCNA, Security+, N+, Network Engineering, IT Management, Network Security, Network Administration, Information Security, Computer Hardware, Leadership, Technical Support, Windows 7, Windows XP, Microsoft Office, Troubleshooting, System Administration, Data Center, Switches, Cisco Technologies, Windows Server, Active Directory
Education
ECPI University 2006 — 2008
Associate of Arts and Sciences (AAS), Network Security/ Network Management
Cisco November 2014 - Present
Verizon July 2013 - November 2014
United States Marine Corps July 2004 - November 2012
Skills
Military Experience, Intelligence Analysis, Vulnerability Assessment, SIGINT, Geospatial Intelligence, Microsoft Office, Leadership, Geolocation, Network Intelligence, GSM, Intelligence, Network Security, Top Secret, Networking, Information Assurance, COMSEC, Security+, Communication Skills, Suicide Prevention, Cisco Routers, Cisco MDS SAN switches, Network Engineering, Routing Protocols, Linux, Cisco Technologies, Troubleshooting, Routing, Security Clearance, CCNA, Network Administration, Computer Network..., VoIP
Education
Strayer University 2014 — 2016
Associate’s Degree, Information Technology
ECPI University 2013 — 2014
Bachelor of Science (B.S.), Network Security
Verizon January 2006 - Present
MCI / Verizon December 1995 - January 2006
Skills
Active Directory, Network Security, Troubleshooting, Network Administration, Servers, VPN, Security, VMware, Technical Support, Information Technology, System Administration, Windows Server, Virtualization, TCP/IP, Disaster Recovery
Education
ECPI College of Technology 2009 — 2011
Bachelor of Science (B.S.), Computer and Information Science
Verizon October 2006 - Present
Skills
Computer Network..., Computer Security, Fiber Optic Networks, Dark Fiber, Missile Defense, Robotics, Radar, Satellite Communications, Electronics, Weapon Systems, Troubleshooting, Finance, Quality Assurance, Computer Systems..., Fire Control Systems, Computer Hardware, LAN-WAN, Dark Pools, System Administration, Software Documentation, Security, Team Building, Visio, Windows Server, Integration, Network Administration
Education
ECPI University
Bachelor of Science (BS), Computer Science
San Diego State University-California State University
Certificate, Electrical and Electronics Engineering
William Raveis Real Estate January 2014 - Present
Business Networking International 2010 - Present
Engel & Volkers January 2009 - January 2014
Habitat for Humanity of Greater Plymouth July 2008 - July 2009
Verizon June 1990 - November 2008
Skills
Buyer Representative, Contract Negotiation, Affordable Housing, Buyers, Selling, Real Estate, Real Estate Transactions, Investment Properties, Single Family Homes, Investors, Real Estate Development, Property, Condos, Sellers, Relocation, Residential Homes, Rentals, Marketing, Referrals, Commercial Real Estate, Property Management, Leases, Resellers, Short Sales, Foreclosures, First Time Home Buyers, Buyer Representation, Seniors, New Homes, Small Business, ABR, Relocation Buyers, Sales, Apartments, REO, Listings, Waterfront, Luxury, International Real..., Investments, Appraisals, New Home Sales, Income Properties, Brokerage, Business Development, Renovation, Brand Development, Social Networking, Customer Service, Contractors
Education
Eastern Nazarene College 2000 — 2003
BS, Business
Stonehill College 1995 — 1997
BS, Communication
Massasoit Community College
School District of Philadelphia September 2003 - Present
Verizon November 1973 - May 2002
Skills
ESL, Lesson Planning, Educational Leadership, Literacy, K-12, Instructional Technology, Elementary Education, Differentiated..., Classroom Management, Teaching English as a..., Educational Technology, Instructional Design, Teaching
Education
Penn State University 2009 — 2011
Specialist Certificate, ESL
Turabo University 2009 — 2011
Master of Education, English as a Second Language
Eastern University 2005 — 2005
PA State Certificate, ESL
Holy Family University 2003 — 2005
Master of Education, Elementary Education
Peirce College 1997 — 2001
Bachelor of Science, Business Administration
Broadview Networks October 2012 - Present
Verizon March 2011 - December 2012
Verizon Business August 2006 - April 2011
Cavalier Telephone March 2005 - August 2006
MCI April 2000 - January 2005
Rancocas Hospital January 1989 - April 2000
Northern Telecom 1980 - 1989
Skills
Telecommunications, Leadership, Sales, Sales Process, Business Strategy, Process Improvement, Project Management, Customer Service, New Business Development, MPLS, Customer Satisfaction, Ethernet, Budgets, Cold Calling, Managed Services, Solution Selling, VoIP, Cloud Computing
Education
Villanova University 2009 — 2010
Project Management
Eastern University 1997 — 1999
BA, Organizational Management
Spring Garden College 1984 — 1988
AS, Computer Science
US Navy Veteran 1978 — 1984
Construction Electrician
Father Judge High School 1972 — 1976
Verizon January 1997 - December 2012
Skills
Public Speaking, Customer Service, Troubleshooting, Microsoft Office, Documentation, Software Documentation, Telecommunications, Team Building, Training, System Administration, Team Leadership, Creative Writing, Process Improvement
Education
Eckerd College 2007 — 2009
Bachelor's, Creative Writing
Charter Communications April 2015 - Present
Charter Communications April 2013 - April 2015
Time Warner Cable May 2010 - July 2012
Spherion Technology November 2006 - May 2010
Verizon January 2002 - November 2004
Skills
Telecommunications, Process Improvement, Visio, Business Analysis, Disaster Recovery, Program Management, Project Management, Customer Satisfaction, Troubleshooting, Networking, Vendor Management, Change Management, Team Leadership, Risk Management, Operations Management, Project Planning, Budgets, VoIP, Production Managment, Product Lifecycle..., Customer Surveys, Customer Service, Broadband Networks, Cable Broadband, Video Communication, Video Conferencing, Call Center, Call Management, Token Ring, Ethernet, Gigabit Ethernet, Metro Ethernet, 10G Ethernet, Alarm Systems, Quality Auditing, Quality Assurance, Quality Management, Quality Operations, Thunderbird, T1, T3, oc 12, 0c 192, DS3, Nortel Meridian, IP, Forecasting, Call Centers, Leadership, Management
Education
LeTourneau University 1999 — 2001
Bachelor of Science (B.S.), Business/Managerial Economics
Eastfield College 1991 — 1992
Associate of Science (AS), System, Networking, and LAN/WAN Management/Manager
Currently looking September 2011 - Present
FairPoint Communications November 2007 - September 2011
Fairpoint November 2007 - September 2011
Fairpoint Communications November 2007 - September 2011
My Home Electrical Panel 2006 - 2006
Verizon Telecom February 1999 - November 2002
Verizon January 1999 - February 2001
Verizon July 1999 - January 2000
Verizon September 1997 - July 1999
Verizon September 1997 - January 1999
Skills
Telecommunications, Switches, Network Operations, Call Center, WAN, Troubleshooting, Wireless, Telephony, PBX, Planning Board, Economic Development, Management, Technical Support, Unified Communications, Ethernet, MPLS, Vendor Management, Fiber Optics, Managed Services, DSL, Provisioning, Frame Relay, T1, Broadband, Data Center, ISDN, Wireless Networking, VPN, TCP/IP, Cabling, Networking, Customer Satisfaction, Project Management, Process Improvement, Operations Management, Security, Team Management, Network Administration, Product Management, Project Planning, Computer Network..., Call Centers, Network Design, LAN-WAN, Leadership, Avaya, Network Engineering, Cisco Technologies, SIP, Disaster Recovery
Education
Eastern Nazarene 1993 — 1994
Bachelor's Degree; Bachelor's; Bachelor's Degree, Business Administration; Business Administration
Eastern Nazarene 1992 — 1994
Bachelor of Science, Business Administration; Business Administration
Eastern Nazarene College 1992 — 1994
Bachelor's Degree, Bachelor of Science in Business Administration
Eastern Nazarene College 1992 — 1994
Bachelor of Science, Bachelor's Degree Major: Business Administration
Philadelphia Truck Lines May 2015 - Present
Insight Global January 2015 - March 2015
Poe Enterprises November 2014 - January 2015
Verizon March 2001 - December 2013
MILCOM Systems November 2002 - July 2003
Skills
Telephony, Fiber..., Optical Fiber, Software Installation, Windows XP, Fiber Optics, Windows 7, Cat5, LAN-WAN, Routers, Telecommunications, VoIP, Ethernet, DSL
Education
ECPI University 2014 — 2014
Information Technology, A+, Network+, Security +, currently enrolled until December 2014
Strayer University (VA) 2009 — 2010
Networking, General Studies, 31.5 credit hours ( Dean’s List) 3.5 GPA
CWA/NETT Academy Fiber and Lasers 2007 — 2007
Certfication, Fiber Optics
ECPI University 2000 — 2004
Certification, Fiber Optics Installer / Technician certifications
Practice Solutions, Inc. September 2014 - Present
PNC Investments April 2012 - August 2014
Wachovia/Wachovia Securities/Wells Fargo Advisors March 2006 - April 2011
Wachovia 2003 - 2006
Verizon January 2000 - January 2003
Skills
Business Development, Sales, Customer Service, Team Building, Public Speaking, Marketing Strategy, Advertising, Project Management, Business Analysis, Strategic Planning, Process Improvement, Relationship Management, Executive Coaching, Consultative Approach, Sales Management, Investments, Management, Financial Analysis, Finance, Banking, Leadership, Risk Management, Financial Services, Recruiting, Wealth Management
Education
Eastern New Mexico University
Graphic Arts/Marketing
Stephen F. Austin State University
Music Performance, General
Verizon February 2002 - Present
Verizon June 2000 - February 2002
Verizon June 1997 - June 2000
Skills
Telecommunications, PMP, Vendor Management, SDLC, Cross-functional Team..., Project Management, Process Improvement, Program Management, Leadership, Product Management, Integration, Requirements Analysis, Cloud Computing, Strategy, Software Project...
Education
Stevens Institute of Technology 2000 — 2002
M.S.
Eastern Nazarene College 1986 — 1990
B.S.
Juice Plus+ Franchise Owner October 2010 - Present
Rockland Federal Credit Union 2011 - 2012
Verizon 2003 - 2006
Verizon 1999 - 2003
Verizon 1996 - 1999
Verizon (Formally known as NYNEX) 1995 - 1996
Telesector Resources Group 1993 - 1995
New England Telephone 1993 - 1993
New England Telephone 1990 - 1993
New England Telephone 1978 - 1990
Skills
Nutrition, Wellness, Health Education, Healthcare, Coaching, Training, Human Resources, Management, Teaching, Public Speaking, Research, Customer Service, Microsoft Excel, Microsoft Office, Leadership, Social Media, Time Management, Social Networking, Team Building, Marketing, Problem Solving, Team Leadership, Teamwork, Process Improvement, Event Management, Budgets, Consulting, Business Analysis, Fitness, Entrepreneurship, Wellness Coaching, Holistic Health, Strategic Planning, Lifestyle, Nutritional Counseling
Education
National Council of Aging, 'Aging Mastery Program' 2015 — 2015
12 week cirriculum aimed at changing societal expectations about the roles/responsibilities seniors
Devine Healing Light 2014 — 2014
First and Second Degree, Usui Reiki, Healing
South Shore Hospital 2009 — 2009
Certificate in Medical Terminology, Medical Terminology, Final Exam for 12 week course (97.5)
The George Washington University - School of Business 2000 — 2002
Master's Certificate in Project Management, Project Management
David C. D. Rogers Associates 1997 — 1997
Certificate in Finance and Accounting, Payroll
Eastern Nazarene College 1993 — 1995
Business Administration, Management and Operations
Quality Institute of New England Telephone 1991 — 1991
Certicicate of Achievement, Quality Awareness
Dale Carneige 1989 — 1989
Effective Speaking and Human Relations Certificate, 4.9 (Continuing Education Units)
Verizon September 1999 - Present
Electric Image Productions March 1994 - April 1999
jcpenney May 1988 - March 1994
Skills
Video Editing, Video Production, Broadcast, Television, Voice Over, E-Learning, Articulate Storyline, Adobe Connect, Sound Editing, Multimedia, Corporate Communications, Photoshop, Captivate, Premiere, Adobe Audition, Employee Training, Audacity, Streaming Media, Adobe After Effects, Training, After Effects
Education
Eastern New Mexico University 1976 — 1980
Bachelor of Fine Arts (BFA), Theatre/Theater
Northlake Community College 1986 — 1988
Video Production
Verizon June 2014 - Present
Canon ITS June 2009 - June 2014
Wal-mart July 2005 - June 2009
Skills
Computer Hardware, Troubleshooting, Technical Support, Windows, Windows 7, Customer Service, Microsoft Office, Microsoft Operating..., Software Installation, Printers, Wireless Networking, Help Desk Support, Hardware, Networking, Operating Systems, Computer Repair, OS X, Laptops, System Deployment, Group Policy, Exceeding Customer..., Systematic Approach, Customer Education, Printer Drivers, Fax, Device Drivers, Software Deployment, Communication Skills..., Self-starting, Command Prompt, PeopleSoft, IEEE 802.11, Integrity, Phone Etiquette, Customer Contact, File Sharing, OSI Model, Basics of Unix, Word Processors, Fiber Optic Cable
Education
ECPI College of Technology 2007 — 2009
Associate's Degree, Computer Electronics Engineering Technology, 3.2 GPA
Quikscribe Transcription System January 2003 - Present
Verizon October 1999 - December 2000
Inacom January 1995 - December 1999
Legal & General America January 1990 - December 1995
National Rural Electric Cooperative Association January 1989 - December 1991
Education
University of Maryland College Park 1986 — 1989
MBA, Finance, Telecommunications
Eckerd College 1979 — 1979
Thiel College 1978 — 1979
BA, Actuarial Studies, Math, Business Admin
Penn State University 1974 — 1976
math, physics
Verizon May 2013 - Present
The Experts May 2012 - June 2013
Tek-Systems March 2011 - May 2012
T-Mobile USA October 2008 - January 2011
US Navy September 2004 - September 2008
Skills
Active Directory, XP, TCP/IP, Citrix, Hubs, Switches, Remedy Ticketing System, NetMeeting, Routers, Blackberry, Windows 7, Computer Hardware, Software Installation, Troubleshooting, Windows Server, Hardware, Operating Systems, VMware, A+ Certified, VPN, Servers
Education
ECPI College of Technology 2009 — 2011
BS, Computer Science, Network Security
Homewood-Flossmoor 1998 — 2002
High school diploma, General Studies
Verizon July 2001 - Present
Skills
Financial Analysis, Business Analysis, Microsoft Excel, Process Improvement, Financial Reporting, Analysis, Forecasting, Access, Financial Modeling, Program Management, Team Leadership, PeopleSoft, Data Analysis, Budgets, Change Management, Microsoft Office, Customer Service
Education
Eastern University
Town of Weymouth January 2014 - Present
Century 21 Tullish & Clancy February 2011 - Present
AT&T September 2010 - January 2014
Marshalls September 2009 - August 2010
The Computer Merchant March 2007 - May 2009
Verizon September 2005 - March 2007
Verizon November 2000 - September 2005
Verizon July 1998 - November 2000
Skills
Project Management, Requirements Gathering, PMO, Project Planning, Risk Management, Business Process, Outsourcing, Consulting, Change Management, Quality Assurance, Management, Business Analysis, Business Process..., Process Improvement, Telecommunications, Vendor Management, Recruiting, IP, Team Leadership, System Deployment, Testing, Service Delivery, Microsoft Office, IT Service Management, Cross-functional Team..., Requirements Analysis
Education
Eastern Nazarene College 1996 — 1999
BSBA, Business Administration
Tulalip Resort Casino January 2006 - Present
Merrill Corporation May 2004 - March 2006
SuperPaper October 2003 - May 2004
Verizon January 1999 - January 2003
Verizon 1999 - 2003
Skills
Graphics, Advertising, Brand Development, Management, Typography, Hospitality, Logo Design, Banners, Invitations, Marketing, Creative Direction, Flash, Posters, Adobe Creative Suite, Event Management, Layout, Collateral, Customer Service, Art, Team Building, Public Relations, Project Management, InDesign, Brochures, Social Media, Budgets, Graphic Design, Newsletters, Hotels, Event Planning, Illustration, Microsoft Office, Multimedia, Web Design, Online Advertising, Sales, Photoshop, Photography, Time Management, Team Leadership, Business Cards, Illustrator, Email Marketing, Direct Mail, Corporate Branding, Pre-press, Image Editing, Branding & Identity, Dreamweaver, Social Media Marketing
Education
Eastern Washington University
English
Verizon March 2001 - Present
Alcatel-Lucent 2000 - 2001
U.S. Coast Guard September 1993 - August 1997
Skills
T1, OC12, DS3, Cabling, Adtran, TCP/IP, Management, Networking, IP
Education
Florida State University 2010 — 2012
Financial Planning CFP, 3.83
Strayer University (DC) 2004 — 2009
B.S., Information Technology, 3.8
ECPI College of Technology 1999 — 2000
A.S., Computer Electronics/Telecommunications, 3.82
Lehigh Valley Health Network January 2007 - Present
Verizon September 1979 - December 2007
Verizon Business August 1979 - December 2006
Skills
Managed Services, Telecommunications, Unified Communications, Sales Engineering, VoIP, MPLS, Call Center, Telephony, Ethernet, Cloud Computing, SIP, Video Conferencing, Call Centers, Wireless, Virtualization, Disaster Recovery, Servers, Frame Relay, Troubleshooting, Data Center, Direct Sales, LAN-WAN, Pre-sales, Switches, Solution Selling, Integration, ITIL, Networking, Channel, Account Management, VPN, Sales Operations, Product Management, Network Architecture, System Deployment, Salesforce.com, Cisco Technologies, IP, SaaS, Network Design, WAN, Wireless Networking, Avaya, Vendor Management, Security, VMware, Network Security, Professional Services, IVR, Enterprise Software
Education
Eastern University 2002 — 2004
Masters, Business Administration
Eastern University 1998 — 2002
Bachelors, Information Management
Verizon July 2014 - Present
Lowe's Home Improvement April 2012 - Present
PC Hardware & Software January 2009 - Present
Skills
Operating Systems, Hardware, Program Management, Microsoft Office, HTML, Microsoft Excel, Windows, Windows 7, Troubleshooting, SharePoint, Customer Service, Computer Hardware, System Administration, Visio
Education
ECPI College of Technology 2011 — 2013
Associate of Science (A.S.) Computer and Information Science, Network Security
California Virtual Academy High school 2009 — 2011
High School Diploma, General Education
Publicis June 2011 - July 2011
Verizon May 2006 - October 2006
Skills
Concepting, Information Architecture, User Experience Design, Adobe Creative Suite, Creative Concept..., Copywriting, SEO, OmniGraffle, Logic, Keynote, Visual Storytelling, Storytelling, Large Format Photography, Photograpy
Education
Virginia Commonwealth University 2010 — 2012
MS in Mass Communications, Creative Technology
Eckerd College 2001 — 2005
BA, Visual Arts
Carroll ISD September 2006 - Present
Fidelity Investments 2005 - 2006
Verizon 1973 - 2003
Skills
Process Improvement, Operations Management, Vendor Management, Telecommunications, Strategic Planning, Government
Education
Eastern Oregon University 1971 — 1975
Time Warner Cable September 2013 - Present
T-Mobile 2006 - 2013
Verizon November 2004 - August 2006
Ibase Consulting April 2004 - November 2004
EarthLink May 2000 - March 2003
Skills
TCP/IP, Networking, Call Centers, Team Leadership, Switches, Troubleshooting, VoIP, Wireless, Excellent customer..., Cisco Technologies, Routers, Mobile Devices, Technical Support, Security, QoS, Help Desk Support, Telephony
Education
Eastfield College 2013 — 2018
Associate FOS Computer Science (AS), Network and System Administration/Administrator, Still Attending
Verizon April 2015 - Present
Verizon January 2013 - Present
Verizon June 2012 - March 2013
Verizon August 2010 - June 2012
Verizon December 2007 - August 2010
Verizon October 2004 - December 2007
Skills
Project Management, Crisis Management, Network Provisioning, Telecommunications, Microsoft Office, Arabic, French, Sales Management, Project Planning, Business Planning, Management, Team Leadership, Product Management, Analysis, Leadership, Team Management, Strategy, Business Development, Program Management, Business Analysis, Process Improvement
Education
University of Phoenix 2011 — 2014
Master of Business Administration (MBA), Project Management, 3.7
University of South Florida 2001 — 2004
Bachelor of Arts (B.A.), International/Global Studies
Eckerd College 1996 — 2001
B.A, Political Science and Government Affairs, International Business
La Salle Amman
High school diploma
Verizon Business May 2015 - Present
Rib Crib Corporation July 2013 - May 2015
McAlester Golf, Seasonal May 2013 - May 2015
Wimberly's Home Furnishings, Seasonal June 2012 - May 2015
Verizon June 2014 - July 2014
Bath and Body Works July 2012 - August 2013
Owasso Tree and Berry Farm December 2009 - July 2012
Roy's Cardinal Food Store August 2011 - May 2012
Atwood's Ranch and Home August 2010 - July 2011
Walgreens April 2010 - February 2011
Skills
Restaurants, Customer Service, Facebook, Social Networking, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Hospitality Management, Event Planning, Social Media, Sales, Data Entry, Time Management, Customer Satisfaction
Education
Southeastern Oklahoma State University 2015 — 2017
Master of Business Administration (MBA), Management
Oklahoma State University 2013 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
Eastern Oklahoma State College 2011 — 2013
Associate of Science (AS), Business Administration and Management, General
Verizon Cable SplicerVerizonAugust 1999 - September 2009
Verizon September 1996 - August 1999
Skills
Microsoft Office, Microsoft Excel, Telecommunications, Management, Microsoft Word, Training, Team Building
Education
ECPI University 1993 — 1995
Associate's degree, Computer Science
City of Garland December 2007 - Present
Verizon August 1997 - December 2007
US Navy August 1987 - August 1997
Skills
Windows 7, Windows Server, Technical Support, Customer Service, Troubleshooting, Servers, Windows XP, Microsoft Office, Active Directory, Access, Network Administration, Software Installation, System Administration, Computer Hardware, Computer Repair
Education
Eastfield College
Bachelor's degree, Information Technology
Capital One October 2014 - Present
T-Mobile October 2009 - Present
Verizon March 2008 - October 2009
T-Mobile May 2006 - June 2007
Skills
Customer Service, Telecommunications, Wireless, Call Centers, GSM, Mobile Devices, Customer Experience, UMTS, LTE, 3G, VoIP, Customer Retention, Customer Satisfaction, Troubleshooting, Cellular Communications, IP, Mobile Communications, Team Leadership
Education
ECPI University 1999 — 2001
Computer Science
Monacan High School 1994 — 1999
uva
Skanska USA 2015 - Present
Web Action Network & PC Connection May 2014 - April 2015
Cox Communications May 2013 - May 2014
SLAIT Consulting November 2012 - January 2013
360 IT Partners 2012 - 2012
Patient Advocate Foundation November 2011 - 2012
ECPI University November 2009 - November 2011
New Light Baptist Church June 2009 - October 2010
Verizon 2007 - 2009
Skills
Windows Server 2008, Windows Server 2003, Active Directory, Windows deployment..., Citrix, VMware, Xen, Cisco, Norton Ghost, Packet Analysis, Wireless Networking, vSphere, Microsoft exchange..., Microsoft Exchange, Windows Server, Cisco Technologies, Network Administration, DHCP, VMware ESX, Network Security, Troubleshooting, DNS, Servers, Operating Systems, Technical Support, Sniffer, Security, Windows 7, Hardware, Security+, System Administration, Group Policy, Software Installation, Networking, Software Documentation, Information Technology, Windows, Windows XP, LAN-WAN, Routers, CompTIA Security
Education
Strayer University 2010 — 2014
Master's Degree, Information Systems & Enterprise Network Management, 3.2
ECPI University 2008 — 2009
BS, Computer Science and Network Security Management
ECPI College of Technology 2006 — 2007
AAS, Information Technology and Network Security
ECPI University 2004 — 2006
AAS, Computer Electronics and Wireless Communications
EMC Academic Alliance Program 2013 — 2013
VMware Academy 2013 — 2013
Apple December 2013 - Present
Apple October 2012 - Present
CRGT, Inc. May 2013 - July 2013
Gannett Media Technologies International January 2013 - March 2013
Gannett Media Technologies International January 2012 - March 2013
Comcast Cable October 2011 - January 2012
Longview Systems May 2011 - November 2011
Cbeyond December 2010 - May 2011
Sprint August 2010 - December 2010
Verizon January 2007 - October 2010
Skills
Windows, BMC Patrol, Mac OS, Active Directory, Troubleshooting, Telecommunications, Windows 7, XP, VoIP, Technical Support, Switches, Routers, Software Installation, Integration, Networking, DNS, Wireless, Computer Hardware, Windows Server, SCCM, Leadership, TCP/IP, LAN-WAN, VMware, WAN, Wireless Networking, Network Design, Network Engineering, Servers, System Deployment, Operating Systems, Software Documentation, Network Security, Network Administration, Visio, Telephony, Databases, Call Centers, VPN, System Administration, Cisco Technologies, A+ Certified, Data Center, Help Desk Support, Cabling, Hardware, Security, BMC Remedy, Microsoft Exchange, Computer Network...
Education
University of Phoenix 2013 — 2014
Master of Science (M.S.), Information Technology
Western Governors University 2011 — 2013
Bachelor of Science, Network Administation
University of Phoenix 2005 — 2007
Bachelor of Science, Information Technology
ECPI University 2002 — 2004
Associate of Applied Science, Networking
Trinidad State Junior College 1998 — 1999
Aguilar High School
Apple August 2010 - January 2011
BB&T via Triad Technical January 2010 - May 2010
Time Warner Cable via Kelly Services July 2009 - September 2009
THE FOREST AT DUKE May 2009 - June 2009
TELERENT LEASING CORPORATION April 2008 - August 2008
Verizon September 2007 - December 2007
Skills
Active Directory, Troubleshooting, Windows Server, Networking, Business Analysis, Windows XP, Technical Support, Hardware, Microsoft Exchange, Security
Education
ECPI University 2005 — 2009
Bachelor of Science, Network Security
loanDepot LLC April 2014 - Present
JPMorgan Chase March 2013 - April 2014
American Home Mortgage Servicing December 2011 - March 2013
American Home Mortgage Servicing August 2010 - December 2011
Verizon November 2007 - August 2010
Affiliated Computer Services August 2007 - November 2007
Assurant Solutions, Inc December 2006 - August 2007
Skills
C#, x86 Assembly, ASP.NET, ColdFusion, ActionScript, Python, Aspect, Telerik, DevExpress, Microsoft SQL Server, Oracle SQL, Sybase, SSIS, SSRS, OBIEE, Active Directory, Group Policy, Microsoft Office, SharePoint, Visio, Lean Thinking, Six Sigma, SQL, Call Centers, VBA, VBScript, T-SQL, SDLC, ETL, Databases, Oracle, Analysis
Education
Eastfield College
Sonoma Valley High School
Cisco Systems August 2000 - Present
Verizon March 1995 - July 2000
IBM August 1982 - March 1995
Skills
Public Sector, Unified Communications, Cisco Technologies, Solution Selling, Telepresence, Data Center, Channel, Cloud Computing, VoIP, Managed Services, Virtualization, SaaS, MPLS
Education
Eastern Washington University 1978 — 1982
Bachelor's degree, Management and Marketing
Dallas / Fort Worth Area January 2015 - Present
Verizon 2004 - 2014
Verizon 2000 - 2004
Verizon 1998 - 2000
Skills
Traffic Engineering, Forecasting, Capacity Planning, VoIP Network..., Geoprobe/IRIS View, 911 VoIP Testing, VoIP Troubleshooting
Education
Eastern Washington University 1993 — 1995
Bachelor's Degree, B.S. in Exercise Science-Physiology
Everett Community College 1990 — 1993
Associate's Degree, A.A.S. in Pre-Physical Therapy
Verizon September 1999 - Present
US Navy April 1988 - March 1998
Skills
Cabling, Leadership, Management, Networking, Microsoft Office, New Business Development, Optical Fiber, Team Building, Telecommunications, Training
Education
ECPI College of Technology 1996 — 1998
Computer Programming, Computers
Information Sciences Corporation August 2013 - Present
Syniverse Technologies March 2010 - August 2013
BIPT April 2008 - January 2009
Verizon June 2004 - March 2008
Watkins Motor Lines November 2003 - May 2004
Vertex Inc. May 2003 - October 2003
e-Solution November 2002 - April 2003
NASA August 2001 - October 2002
CAE October 2000 - July 2001
Lockheed Martin February 1999 - September 2000
Skills
Enterprise Architecture, Software Development, SOA, Requirements Analysis, Enterprise Software, Architecture, Telecommunications, .NET, Project Management, REST, Management, C++, Leadership, Team Leadership, Change Management, Wireless, Analysis, System Architecture, Distributed Systems, Strategic Planning, SDLC, Linux, Java Enterprise Edition, ESB, Core Java, Solutions Architecture, Creative Problem Solving, BPML, Message Development, Business Intelligence, Mobile Applications, Mobile Communications, Mobile Internet, Database Design
Education
Eckerd College 2007 — 2009
Batchelor, Management of Information Systems, A
University of Central Florida 1985 — 1987
Bachelor of Science (BS), Computer Science and Computer Engineering, A
Cumulus Media October 2007 - February 2015
Verizon August 1998 - July 2006
Lexibridge Corporation August 1996 - August 1998
PHH Relocation & Real Estate USA September 1989 - August 1996
Bank of New Haven September 1987 - September 1989
Skills
PowerBuilder, SQL Server, OOP, Software Development, SDLC, Microsoft SQL Server, COBOL, Windows, Troubleshooting, Requirements Analysis, Programming, Systems Analysis, SQL, VB.NET, Software Documentation, Databases, PL/SQL, Java, Oracle, Data Migration, Sybase, Testing, .NET, Visual Basic, Servers, Agile Methodologies, T-SQL, Data Modeling, Database Design, Business Intelligence, Data Warehousing, Team Leadership, ETL, Performance Tuning, SSIS
Education
Eastern New Mexico University 1982 — 1987
BBS
Notre Dame High School 1977 — 1981
Heritage Premium Assignment Company (hpactx.com) June 2006 - Present
University of Phoenix 2004 - 2007
Perot Systems August 2005 - June 2006
Verizon March 2004 - June 2005
GE-Zurich August 2001 - May 2003
CapRock Communications April 2000 - March 2001
PricewaterhouseCoopers May 1998 - April 2000
MCI September 1996 - May 1998
Union Pacific October 1977 - August 1996
Skills
Leadership, Management, Project Management, Team Management, Strategic Planning, Insurance, Marketing, CRM, Call Centers, Process Improvement, Business Development, Outsourcing, Start-ups
Education
Lindenwood University 1993 — 1996
MS, Administration
Lindenwood University 1989 — 1992
BA, Business Administration
Eckerd College 2002 — 2002
Leadership Development Program
Verizon March 2007 - June 2008
Verizon Partner Solutions February 1998 - March 2007
Education
Eastern Nazarene College 2003 — 2005
Bachelor, Business
Eastern Nazarene College 1996 — 1998
Associates, Business
Verizon January 2013 - Present
Verizon 2007 - January 2013
Verizon 2005 - 2007
Verizon 2004 - 2005
Verizon 2000 - 2004
Skills
Telecommunications, Process Improvement, Management, Analysis, Leadership, Training, Cross-functional Team..., Project Management, CRM, Sales, Vendor Management, Program Management, Product Development, Customer Retention, Human Resources, Team Leadership, Team Building, Product Management, Customer Service
Education
Eastern Nazarene College 2015 — 2017
Bachelor of Arts (BA), Management
Verizon September 1999 - Present
GE Capital May 1996 - September 1999
Convergent Solutions 1993 - 1996
Skills
Servers, Data Center, Disaster Recovery, Leadership, Management, Windows Server, Operating Systems, Vendor Management, Integration, IT Strategy, Troubleshooting, System Administration, IT Management, Cloud Computing, VoIP, Virtualization, ITIL, Cisco Technologies
Education
Eastern University 2000 — 2005
Verizon January 2006 - Present
Skills
Telecommunications, SDLC, Team Building, Project Management, Business Analysis, Requirements Analysis, Managed Services, Strategic Planning, Integration, Project Planning, Program Management, Business Process..., Analysis, Management Consulting, Vendor Management, Strategy, CRM, Leadership, Process Improvement, Team Leadership
Education
University of Phoenix 2009 — 2012
Master of Management
Eastern University 2001 — 2005
Bachelor, Management of Information Systems
Internal Revenue Service November 2012 - Present
Broadview Networks January 2011 - November 2012
Infinity Home Mortgage Company Inc November 2009 - March 2011
Verizon October 2004 - November 2009
Verizon April 2001 - October 2004
Skills
Ethernet, Wireless, Computer Network..., IP, ATM networks, Switches, Troubleshooting, Unified Communications, WAN, Systems Engineering, ATM Networks, Training, Networking, MPLS
Education
Pennsylvania State University-Penn State Abington 2015 — 2015
Project Management
Cisco Networking Academy at Montgomery County Community College 2011 — 2012
Certificate, CCNA
Eastern University 1998 — 2004
Master of Business Administration (M.B.A.), Management
Rosemont College 1995 — 1997
BS, Management
Penn State University 1988 — 1991
Mechanical Engineering
Accenture September 2012 - Present
Dell 2010 - 2012
Henkels & McCoy 2009 - 2010
Dimension Data 2006 - 2009
Verizon 1996 - 2006
General Electric 1993 - 1996
Skills
Program Management, Proposal Writing, RFP, Project Management, Business Development, Account Management, Telecommunications, New Business Development, Contract Negotiation, Process Improvement, Sales Operations, Enterprise Software, Cross-functional Team...
Education
University of Maryland University College 2003 — 2005
MBA, Business Administration and Management, General
Eastern University 1993 — 1995
Bachelor, Organizational Development
JEPA Services March 2006 - Present
Life Technologies - Ion Torrent September 2011 - April 2013
TSI Biocomputing June 2010 - April 2013
Beckman Coulter April 2011 - September 2011
Adecco Staffing December 2009 - April 2011
Beckman Coulter January 2008 - December 2009
Verizon April 1973 - March 2006
Verizon Information Services April 1995 - May 2001
Skills
Linux, Red Hat Linux, Ubuntu, Cloud Computing, Network Administration, Linux System..., High Performance..., Storage Management, System Monitoring, Cross-functional Team..., Databases, Biotechnology, Perl, Molecular Biology, Infrastructure, Nagios, Genomics, MySQL, Bash, Cluster, Process Improvement, Software Development, Lifesciences, Programming, PCR, DNA, Drug Discovery, Unix, Genetics, Oracle, Purification, Bioinformatics, Python, High Availability
Education
Eastern Nazarene College 1994 — 1995
BS, Business Administration and Management, General
Verizon July 2015 - Present
Verizon Wireless December 2004 - July 2015
Network Consulting March 2002 - July 2004
Nortel Networks August 2000 - March 2002
AT&T May 1997 - August 2000
Qwest July 1994 - May 1997
Education
University of Kansas - Graduate School of Business 2010 — 2012
Master of Business Administration (MBA), Strategic Managment & International Business, 3.96
Groupe Ecole supérieure de Commerce et de Management 2012 — 2012
International Study, Business in France, 4.0
Verizon Manage team of approximately 150 people that care for central office and special services maintenance and provisioning in Central & Western Massachusetts$
Skills
T1, Provisioning, DSL, Computer Network..., Frame Relay, ISDN, Broadband, Ethernet, MPLS, Fiber Optics, Switches, VoIP, Vendor Management, Troubleshooting, Network Administration, Process Improvement, Project Management, Operations Management, Telephony, Managed Services, Wireless
Education
Eastern Nazarene College
Business administration
University of Phoenix June 2009 - Present
University of Phoenix June 2009 - June 2012
Pentegra May 2003 - May 2007
Verizon May 2000 - May 2003
Education
Eckerd College 2001 — 2004
Bachelor Of Arts, Business Management
VERIZON COMMUNICATIONS April 2003 - Present
Verizon October 2000 - April 2003
Verizon May 1998 - October 2000
Skills
Management, Telecommunications, Leadership, Team Building, Program Management, Project Management, Process Improvement, Microsoft Office
Education
Eastern Nazarene College 2003 — 2005
Bachelor of Science, Business Administration
Verizon February 2007 - January 2010
Skills
Call Center
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Master's degree, Networking and Communication Management
Old Dominion University 2001 — 2005
Bachelor of Engineering (B.Eng.), Computer Engineering Technology/Technician
ECPI University 1999 — 2000
Associate of Arts and Sciences (AAS), Information Technology
Verizon November 2013 - Present
Independent Contractor April 2013 - Present
Next IT January 2005 - April 2013
Liberty Lake Internet Exchange 2004 - 2005
World Wide Packets 2000 - 2003
Skills
Agile Methodologies, SQL, XML, .NET, ASP.NET, C#, C++, JavaScript, Java, Software Development, Microsoft SQL Server, HTML, Software Design
Education
Eastern Washington University 2001 — 2004
Bachelor, Computer Science
Pampered Chef March 2005 - Present
Elbert Palmer Elementary School October 2012 - June 2013
Verizon June 1999 - October 2011
KinderCare August 1997 - May 1999
Skills
SDLC, Program Management, Process Improvement, Project Management, Business Analysis, Testing, Requirements Analysis, Requirements Gathering, Software Project..., Cross-functional Team..., Integration, Team Building, Customer Service
Education
Eastern University 2004 — 2006
MBA, Management
Shaw University 1995 — 1999
BS, CIS
Glasgow High 1991 — 1995
Verizon Network admin/ Central office techMCIJanuary 1998 - October 2000
Education
corspondance/ NRI 1991 — 1993
associate, electronics
John tyler 1987 — 1989
associate, electronics
ECPI University 1983 — 1985
associate, computer science
Schneider Electric April 2011 - Present
Verizon October 1996 - June 2010
Skills
Administrative..., Lotus Notes, Customer Service, PeopleSoft, Invoicing, Microsoft Office, Microsoft Excel, Data Entry, Telecommunications, Project Management, PowerPoint, Microsoft Word
Education
Eastern Nazarene College 2004 — 2006
Associates, Business Administration
Lhasa OMS Inc August 2013 - Present
The Eastern Massachusetts Show Committee January 2004 - Present
Boston Financial Data Services (temporary position through Kelly Services, Inc.) October 2011 - June 2012
Verizon April 1998 - November 2008
Verizon April 1998 - November 2008
Verizon April 1998 - November 2008
Verizon April 1998 - November 2008
Verizon April 1998 - November 2008
Town of Weymouth July 1989 - April 2001
Putnam Investments August 1994 - April 1998
Skills
Excel, Word, Administration, Call Center, Lotus Notes
Education
Eastern Nazarene College 1989 — 1993
Bachelor of Arts, Business Administration
UNFI January 2010 - August 2015
Verizon 2001 - 2009
Verizon 1999 - 2001
Verizon 1996 - 1999
Skills
Telecommunications, Unified Communications, Wireless, Telephony, Management, Training, Call Center, Software Documentation, Mobile Devices, Project Management, VPN, Vendor Management, Process Improvement, Leadership
Education
Eastern Nazarene College 1998 — 2000
Business Management
Suffolk University 1991 — 1992
Business Administration
Vitel Communications, LLC December 2010 - Present
Lower Bucks Hospital November 2008 - December 2010
Verizon February 2001 - November 2008
Verizon October 1999 - February 2001
Verizon April 1995 - October 1999
Verizon June 1986 - April 1995
Skills
Strategic Planning, Human Resources..., Program Development, Streamlining..., Performance Management, Quality Assurance..., Customer Management, Cost Management, Change Management, ADP (HRB, Pay X, and..., People Soft, Kronos Workforce Central, Siemens, Sage Abra HRMS, Employment Law, Kronos, Management, PeopleSoft, Personnel Management, Payroll, Operations Management, Training, Recruiting, Customer Service, Team Building, Microsoft Word, Employee Relations, Microsoft Office
Education
Villanova University 2009 — 2009
Certificaiton, Human Resource Management, A
Eastern University 2006 — 2008
Bachelor of Arts (B.A.), Organizational Management, 3.2
New Life Credit Union September 2003 - Present
Independence Blue Cross July 2014 - December 2014
Corporate Call Center August 2012 - April 2013
Verizon 1974 - 2006
Skills
Troubleshooting, Management, T1, Networking, IP, Salesforce.com, Account Management, Telecommunications, Budgets, Team Leadership, Managed Services, Frame Relay, Customer Service, Medicare, Contract Negotiation, Telephony, ISDN, Call Centers, Team Building, VoIP, HIPAA, Customer Satisfaction, WAN, Program Management, Outlook, Sales Operations, Invoicing, Leadership, Call Center, Integration, MPLS, Ethernet, Process Improvement, Vendor Management, Wireless, Business Development, Customer Experience, Sales Management, Unified Communications, Training, Cross-functional Team..., Negotiation, Sales
Education
Eastern University 2004 — 2006
mba, Business
Widener University 1991 — 1996
BS, MIS
Franklin & Marshall College 1970 — 1974
BA, French
Verizon
Education
ECPI University 2008 — 2009
Bachelors of Science, Computer Information Systems
Verizon January 2007 - Present
Verizon January 2007 - December 2012
Skills
Vendor Management, SDLC, IT Management, PMP, Cloud Computing, Disaster Recovery, Program Management, Visio, Software Project..., IT Strategy, SharePoint, IT Operations, Cross-functional Team..., Telecommunications, PMO
Education
University of South Florida 1980 — 1984
M.B.A., MIS
Eckerd College 1977 — 1978
Bachelor of Applied Science (BASc), Political Science and Government, 3.6
New York College of Health Professions 1971 — 1973
BA, L.P.N.
Montgomery County Community College December 2008 - Present
Verizon 1975 - 2007
Education
Eastern University 2002 — 2004
Masters, Management
Verizon August 2007 - Present
Verizon August 2007 - July 2010
Dimensions International September 2005 - June 2007
Smurfit and Stone Paper Product August 1992 - May 2004
Skills
Troubleshooting, Help Desk Support, Analysis, Networking, Technical Support, Databases
Education
ECPI University 2005 — 2007
A.A.S, Networking & Security Management
Tidewater Tech
Verizon Wireless August 2015 - Present
Verizon Wireless August 2014 - July 2015
Verizon Wireless August 2013 - July 2014
Verizon Wireless August 2012 - July 2013
Verizon August 2011 - July 2012
Skills
LTE, VoLTE, MPLS, BGP, OSPF, QoS, IPv4, IPv6, VPN, JUNOS, Cisco IOS, Gentoo Linux, Apache 2, RF, 4G, Troubleshooting, TCP/IP, C++, Computer Network...
Education
Pennsylvania State University, University Park 2007 — 2011
Bachelor of Science (BS), Electrical Engineering
Ecole Centrale Paris 2010 — 2010
Fellowship Health Resources October 2005 - Present
Verizon October 1977 - November 2003
Skills
Systems Analysis, Software Engineering, Software Design, EHR/EMR Development, Managing Database, SQL, Visual Studio, SSRS, Access Database, COBOL, Visual Basic, Lotus Notes, Microsoft Office, HIPAA, Disaster Recovery, DB2, VSAM
Education
Eastern Nazarene College
Bachelor's degree, Business Administration and Management, General
Rhode Island Jr. College 1975 — 1978
Associate of Science (A.S.), Computer Science
Rodan + Fields Dermatologists: August 2012 - Present
Verizon January 2006 - October 2011
Verizon October 1999 - January 2006
Verizon March 1993 - October 1999
Skills
Sales Management, Sales Operations, Resource Management, Job Scheduling, Team Leadership, Job Coaching, Customer Retention, Quality Assurance, Quality Auditing, Staff Development, Time Management, Time Study, Front Line Management, eCommunications, Sales, Direct Sales, Cross-functional Team..., E-commerce, Program Management, Telecommunications, Call Centers, Employee Training, Training, Quality Management, Interview Preparation, Conducting Interviews, Talent Acquisition, Vendor Management Skills, Vendor Management, Management
Education
Eckerd College 2001 — 2003
Business Administration, Management and Operations
United Information Technologies 2007 - 2012
Verizon 2000 - 2008
NYNEX 1992 - 1998
Skills
Telecommunications, DSL, Telephony, Call Center, T1, Vendor Management, MPLS, VoIP
Education
Eastern Nazarene College 1994 — 1996
Frontier Communications September 2015 - Present
Frontier Communications July 2010 - Present
Verizon November 1997 - July 2010
Skills
Telecommunications, Vendor Management, DS3, Computer Network..., Wireless, Telephony, Process Improvement, Cross-functional Team..., Customer Experience, DSL, Call Center, Broadband, VoIP, T1, Program Management, MPLS, Outsourcing, Troubleshooting, Call Centers, Managed Services, Management, Integration, Cisco Technologies, Customer Satisfaction, Contract Management, Technical Support, Contract Negotiation, Operations Management, Technical Leadership, IP, Fiber Optics, Unified Communications, Ethernet, Optical Fiber, Avaya, WAN, Network Engineering, Provisioning
Education
ECPI College of Technology 1996 — 1997
Computer Systems Networking and Telecommunications
Allstate January 2015 - Present
Travelers April 2014 - January 2015
Travelers December 2012 - January 2015
Travelers October 2009 - December 2012
Geneva College September 2008 - May 2010
Verizon May 2007 - September 2007
Skills
Property & Casualty..., Claim, General Insurance, Insurance, Property Damage, Negotiation, Sales, Commercial Insurance, Liability, Accident Investigation, Claims Resolution, Microsoft Office, Commercial Lines, Insurance Claims, Claims Management, Underwriting, Casualty, Liability Analysis, Subrogation, Legal Liability, Customer Service, Mitchell Medical, DecisionPoint, First Party Medical, Casualty Insurance
Education
Geneva College 2007 — 2010
Bachelor of Arts, English
Eastern University 2005 — 2006
English/Language Arts Teacher Education
Conestoga Christian High School 2003 — 2005
High School Diploma
Conestoga Christian High School
Secure Mission Solutions August 2013 - Present
Harris IT Services May 2010 - August 2013
Verizon January 2007 - September 2009
Skills
Security+, Routers, Cisco IOS, Network Engineering, Network Security, Cisco Technologies, Computer Network..., Windows 7, Switches, Network Administration, VPN, Wireless Networking, TCP/IP
Education
ECPI University 2002 — 2003
Associate of Applied Science, Telecommunications
Old Dominion University
Electrical Engineering Technology
Helping Hands Say Amen April 2013 - Present
AskMe II LLC January 2012 - December 2012
Verizon July 1977 - December 2009
Skills
Team Leadership, Vendor Management, Process Improvement, Management, Training, Customer Experience, Microsoft Office, Program Management, Customer Retention, Networking, Strategic Planning
Education
ECPI College of Technology 1984 — 1985
Virginia State University 1973 — 1977
Bachelors of Arts & Humanities, English
TPG TeleManagement October 2010 - Present
Frontier Communications July 2010 - October 2010
Verizon March 2006 - July 2010
MCI October 1990 - March 2006
Skills
Data Warehousing, Call Center, Organizational..., Customer Retention, SharePoint, Technology Management, Vendor Management, Process Improvement, Telecommunications, Cross-functional Team..., Project Management, Business Process..., IT Management, Call Centers, Training, Leadership, CRM, Business Strategy, Program Management, MS Project, Management, Sales, Competitive Analysis, Outsourcing, Performance Management, Change Management, Customer Experience, Strategy, Operations Management, Team Leadership, Executive Management, Business Analysis, Customer Satisfaction, Team Building, Coaching, Account Management, Product Management, Business Development
Education
Eastern New Mexico University 1978 — 1982
BA, Marketing, Business Management
Verizon March 1998 - Present
Verizon May 1997 - March 1998
Education
New Jersey Institute of Technology 1997 — 2000
MS, Project Engineering
Eastern University 1995 — 1996
BA, Business Organization
Queensborough Community College 1975 — 1977
AAS, Electrical Technology
The Aspen Group 2009 - 2011
Grant Thornton LLP 2008 - 2008
GR Consulting / BRS 2004 - 2008
Verizon 1972 - 2003
Education
Eastern University 2001 — 2004
Masters, Organizational Management
Eastern University
Bachelor's degree, Management
Capital One March 2012 - Present
Verizon January 2011 - Present
Custom Computer Building and Repair June 2007 - Present
Anthem “Well Point” November 2010 - January 2011
Virginia State University June 2010 - October 2010
EEOC of Richmond May 2010 - June 2010
NETVIEW, INC. April 2010 - June 2010
Skills
Information Technology, CRM, Active Directory, Help Desk Support, Technical Support, Networking, Hardware, Security, Windows XP, Windows Server, Network Security, Windows 7, Customer Service, Servers
Education
ECPI University 2007 — 2009
A.A.S., Network Security
Sturgis Charter Public School 2000 - Present
Sturgis Charter public School August 2000 - January 2013
Verizon 1971 - 1997
Skills
Teaching, Higher Education, Educational Leadership, Curriculum Development, Student Affairs, Research, Academic Administration, Curriculum Design, Enrollment Management, Customer Service, Teachers, CampusVue, Non-profits, Microsoft Word, Event Planning
Education
Eastern Nazarene College 1996 — 1998
Bachelor of Science (B.S.), Business Administration and Management, General
Verizon August 2004 - Present
Schooley Mitchell Telecom Consultants September 2003 - August 2004
ARIS Software April 2001 - September 2003
Verizon August 1986 - April 2001
Skills
Telecommunications, Process Improvement, Integration, Vendor Management, Business Analysis, SQL
Education
Suffolk University - Sawyer Business School 1999 — 2001
Masters, Business Administration
Eastern Nazarene College 1993 — 1995
Bachelor, Business Administration
Dick Ferris insurance broker February 2008 - Present
Verizon September 2006 - November 2008
Verizon March 1980 - November 2005
Skills
Insurance, Property & Casualty..., Commercial Insurance, Professional Liability, General Insurance, Liability, Underwriting, Casualty, Legal Liability, D&O, Umbrella Insurance, Employment Practices..., Term Life Insurance, Life Insurance, Sales, Small Business, Customer Service, Employee Benefits
Education
Eastern Nazarene College 1990 — 1992
bachalor's, Business Administration and Management, General
Hampton Roads Sanitation District February 2015 - Present
United Property Associates December 2014 - February 2015
Ferguson Enterprises September 2005 - March 2011
Verizon 1985 - 2003
Skills
Accounts Payable, Account Reconciliation, Oracle ERP, Oracle E-Business Suite, Invoicing, Outlook, Data Entry, Microsoft Excel, Microsoft Word, Microsoft Office, Accounting, QuickBooks, Skyline, Keyfile, 10 Key, Coding Experience, Financial Statements, Analysis, Finance, Customer Service, FMS
Education
ECPI University 2011 — 2012
Medical Administration
Gosnold Counciling August 2012 - August 2014
Partners Home Care March 2008 - May 2011
Verizon January 2000 - July 2007
Skills
Data Entry, Administrative..., Microsoft Word, Medical Terminology, PowerPoint, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Office Management, Appointment Scheduling, Filing, Medical Records, Research, Telephone Skills, Healthcare
Education
Massasoit Community College 2011 — 2012
Insurance & Billing Verification Certificate
Eastern Nazarene College 2004 — 2006
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities, 3.53
Frontier Communications August 2014 - Present
WJ Global September 2012 - August 2014
Hotwire Communications LLC June 2012 - September 2012
Connexion Technologies July 2007 - June 2012
Verizon April 2004 - July 2007
Verizon January 2003 - April 2004
Verizon August 2000 - January 2003
GTE South October 1998 - August 2000
Skills
Customer Service, Time Management, Team Leadership, Telecommunications, Troubleshooting, Software Documentation, Microsoft Office, Customer Satisfaction, Microsoft Excel, Process Improvement, Operations Management, Route Planning, Supervisory Skills, Quality Assurance, Team Building, Process Scheduler, Training, Fiber Optics, Outlook, Microsoft Word, System Administration, Organizing, Excel, Scheduling, Employee Training, Training & Development, Documentation, Word, AutoCAD, Construction Drawings, Materials Management, Contractor Management, Call Centers, Leadership, Management, Vendor Management, Cabling
Education
DurhamTechnical Community College 1993 — 1995
ECPI College of Technology 1987 — 1987
Certification, Office Technology
CenturyLink May 2011 - Present
CenturyLink February 2008 - May 2011
Verizon June 2005 - February 2008
Verizon June 1996 - June 2005
Skills
Telephony, Telecommunications, VoIP, Broadband, T1, Software Installation, Hardware, ISDN, Ethernet, IP, Wireless
Education
ECPI College of Technology 2003 — 2004
Certification, Fiber Optic Technician
Baltimore County Community College
Ohio University
US History
Verizon July 1986 - April 2013
Education
Eastern Nazarene College
Bachelor of Business Administration (BBA), Business Administration and Management, General
Verizon
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Team Leadership, Training, Access, Team Building, Telecommunications, Troubleshooting
Education
Eastfield College
Accretive Solutions August 2004 - December 2007
consulting 1982 - 2005
Verizon 1982 - 2004
Skills
IT Project & Program..., IT Management, Budget Process, Operating Budgets, Department Budgeting, Capital Budgeting
Education
The George Washington University 1996 — 1997
Master's Certificate in Program Management, Program Management
Eckerd College 1995 — 1997
Business Administration and Management, General
Verizon July 2000 - July 2015
Education
Eastern Washington University
Bachelor's degree, Music
Verizon 2005 - 2007
Education
Eastern Nazarene College
Bachelor of Science (BS), Business
Sentara Healthcare February 2012 - Present
ITT Systems January 2010 - February 2012
Verizon February 2005 - January 2010
Arch Wireless, Inc. April 1998 - October 2004
U.S. Army December 1990 - December 1997
Education
ECPI University 2000 — 2000
Indian River High School 1986 — 1989
General Diploma
Mueller Corporation 2012 - Present
Verizon 2006 - 2008
Verizon 2004 - 2006
New England Telephone, Nynex, Bell Atlantic December 1986 - 2004
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Windows, Research, Strategic Planning, Budgets, Negotiation, Networking, Management, Software Installation, Telecommunications, Troubleshooting, Databases, Leadership, Project Management, Database Administration, Process Improvement, Peoplesoft, Visio
Education
Eastern Nazarene College 2007 — 2008
Master's Degree, Management
Dighton-Rehoboth High School 1981 — 1985
Verizon
Skills
Project Management, Business Analysis, Management, Requirements Analysis, Program Management, Microsoft Office, Process Improvement, Analysis
Education
Eastern University
Master of Business Administration (M.B.A.)