Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Verizon Salaries. You can even request information on how much does Verizon pay if you want to. Learn about salaries, pros and cons of working for Verizon directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
Frontier Communications June 2015 - Present
Frontier Communications 2010 - June 2015
Verizon 2006 - 2010
XEN Waveforms 2001 - 2006
Tripwire 2000 - 2002
High Desert Sound 1998 - 2001
Skills
Fiber Optics, Network Engineering, TCP/IP, Ethernet, BGP, Juniper, Cisco IOS, OSPF, FTTx, TR-069, IPTV, CCNA, IPv6, IPv4, Linux, JUNOS, Network Security, Network Architecture, SQL, RedHat, EIGRP, SSH, CompTIA Network+, FiOS, SDLC, Agile Methodologies, JavaScript, PHP, PSTN, PKI, MPEG2, Alcatel, Cisco, Motorola, Tellabs, Unix, Debian/Ubuntu, AS400, 5ESS, GTD5, AXS2200, JUNOSe, AXSVision, DTI, Metasolv M6, iVAPP, Audio Engineering, MPEG-4, Calix, RADIUS
Education
Edmonds Community College 2007 — 2009
Associate of Technical Arts, Network Technology, 3.9
Conservatory of Recording Arts and Sciences 1999 — 2000
Master Recording Program, Audio Engineering, 4.0
Verizon January 2007 - Present
Skills
DSL, LAN-WAN, Telecommunications, VoIP, Troubleshooting, WAN, Fiber Optics, Computer Network..., Call Centers, Team Leadership, Network Engineering, MPLS, Broadband, TCP/IP, Customer Support, Routers, Switches, Provisioning, Call Center, Fiber Optic Networks, MoCA, Computer Hardware, Networking, Cabling, Cisco Technologies, Order Management, Sales Order Processing, Customer Oriented, Windows, NGPS, AAIS, IVAPP, 5ESS, GTD5, DMS-100, VoIP protocols SIP, ONT, Network Provisioning, NOCV, Process Improvement, Cisco IOS, Cisco Routers, Technology Convergence, Training
Education
Texas Tech University 1996 — 2005
BA, Music Performance
El Centro College
Cisco Certification - CCNA, A+
Panasonic Avionics Corporation August 2015 - Present
Panasonic Avionics Corporation August 2015 - Present
Pioneer Electronics September 2014 - February 2015
Uber 2013 - 2015
Verizon April 2013 - October 2013
Best Buy August 2012 - March 2013
Best Buy November 2001 - July 2012
Skills
Inventory Management, Customer Satisfaction, Sales, Customer Service, Training, Visual Merchandising, Leadership, Store Management, Microsoft Office, Microsoft Word, PowerPoint, Time Management, Retail Sales, Outlook, Computer Repair, Troubleshooting, Facebook, Microsoft Excel, Profit, Driving Results, Soldering, Welding, Electronics, Crimping, Power Tools, Hand Tools, Hand Drafting, Computer Proficiency, Automotive
Education
El Camino College
IPC-A-610 & 620 Certifications, Electrical and Electronics Engineering, A
ProCom Consulting LLC for Frontier Communications July 2011 - March 2012
Ajilon Consulting for Verizon IT January 2007 - April 2011
Excelacom for Verizon Communications October 2005 - December 2006
Verizon August 1991 - November 2003
GTE Northwest March 1985 - July 1991
Skills
Deployment, User Acceptance Testing, Testing, Process Improvement, Telecommunications, Business Analysis, Business Process..., Analysis, Call Center, Requirements Gathering, System Deployment, Integration, Requirements Analysis, Team Building, Test Planning, MS Project, Databases, Software Project..., Change Management, Program Management, Enterprise Software, Quality Assurance, SDLC, Vendor Management, Management, Call Centers, Cross-functional Team..., Business Process, Test Cases, Project Planning, Software Quality..., Data Analysis, Team Leadership, Networking, System Testing, Disaster Recovery, Outsourcing, Troubleshooting, Software Documentation, Release Management, PMP, Regression Testing, DSL, CRM, Systems Analysis, Business Intelligence, Team Management, Visio, Business Requirements, Salesforce.com
Education
Edmonds Community College 2013 — 2014
Certificate Program, Project Management, Business Systems Analyst, 3.99
Mariner High School
High School Diploma, Business Administration and Management, General
Verizon June 2015 - Present
Verizon Wireless July 2013 - June 2015
Verizon Wireless December 2012 - July 2014
Verizon Wireless April 2007 - November 2012
EchoStar Communications January 2003 - January 2006
NASA Sharp June 2001 - August 2001
Skills
Customer Satisfaction, Call Center, Customer Experience, Troubleshooting, Customer Service, Project Management, Change Management, Leading Organizational..., Motivation, Recruiting, Training Delivery, Technical Support, Cultural Diversity, Public Speaking, Performance Management, Performance Appraisal, Strategy Execution, Call Centers, Team Leadership, Telecommunications, Cross-functional Team..., Program Management, Management, Account Management, Coaching, Customer Retention, Employee Training, Human Resources, Leadership, Process Improvement, Sales Operations, Networking, Team Building, Training, Vendor Management, Wireless, Hiring, PeopleSoft, CRM, Software Documentation, Employee Relations, Direct Sales, Interviews, Onboarding, Applicant Tracking...
Education
Strayer University 2011 — 2015
Master of Business Administration (M.B.A.), Management, 3.35
The University of Texas at El Paso 2006 — 2010
BBA, Management
El Paso Community College 2008 — 2009
A.A.B.A
ATCO Communication Services February 2015 - Present
Frontier Communications January 2004 - Present
Verizon September 1999 - January 2004
Skills
Ethernet, Network Design, VoIP, IP, DWDM, MPLS, DSL, SDH, Metro Ethernet, Managed Services, T1, Telephony, Wireless, Fiber Optics, Broadband, Telecommunications
Education
University of Washington Bothell 1995 — 1996
Bachelor's Degree, Bachelor of Arts; Science, Technology & Environment
Edmonds Community College 1993 — 1995
Associate's Degree, Emphasis in Engineering
Hampton Roads Transit OwnerCrumb Snatchers BakeryOctober 2013 - Present
Dollar Tree Stores February 2012 - August 2012
ServiceMaster June 2008 - February 2009
Verizon March 2001 - October 2007
Skills
Team Building, Training, Budgets, Program Management, Transportation, Government, Operations Management, Contract Negotiation, Project Planning, Process Improvement
Education
ECPI University
Associate of Science (A.S.), Biomedical Technology/Technician
Old Dominion University
Bachelor of Arts (B.A.), English Language and Literature, General
University of Phoenix
Master of Science (M.S.), Computer and Information Sciences, General
Verizon March 2013 - Present
Coldwell Banker Residential Brokerage 2009 - 2011
ReMax Professionals East 2007 - 2009
Century 21 New Heritage 2003 - 2007
Lifetime Fitness September 2000 - September 2003
Skills
Short Sales, Sellers, First Time Home Buyers, Buyer Representation, Single Family Homes, Referrals, Townhomes, Property Management, New Homes, Buyers, National Association of..., Listing Homes, Listings, New Home Sales, Condos, Real Estate, Residential Homes, Luxury, Selling, Sales, Rentals, Foreclosures, Negotiation, Team Building, Networking, Coaching, Technical Support, Management, Business Development, Marketing Strategy, Budgets, Social Media Marketing, Training, Marketing, Customer Service
Education
Elgin Community College 2006 — 2007
Dundee Crown High School 1984 — 1988
Mike Sierra Aviation LLC d.b.a. Gulfcrews.com February 2006 - Present
Frontier Communications October 2009 - Present
CAE August 2004 - February 2013
Verizon September 1997 - July 2009
US Air Force January 1993 - August 1997
Skills
ATP, FAA Licensed Pilot, Commercial Aviation, General Aviation, Gulfstream, International Flight..., Air Force, Staff Supervision, Operations Management, Project Management, Computer Network..., Wireless Networking, Network Architecture, Network Traffic Analysis, Transportation, Aircraft, Process Improvement, Aviation, Telecommunications, Program Management, Troubleshooting, Airports, Aircraft Maintenance, Software Documentation, Cisco Technologies, Vendor Management
Education
Embry-Riddle Aeronautical University 2005 — 2006
Bachelor of Science, - Professional Aeronautics/Management
University of Maryland Ramstein Germany 1995 — 1997
Ligonier Valley Senior High School 1988 — 1992
Verizon March 2014 - Present
The Newport Group January 2013 - March 2014
Pershing, a BNY Mellon company January 2011 - December 2012
Pershing, a BNY Mellon company June 2009 - January 2011
Skills
Investments, Equities, Customer Service, Microsoft Office, Portfolio Management, Team Building, Cross-functional Team..., Collaborative Problem..., Financial Analysis, Financial Statement..., Private Equity, Leveraged Finance, Cash Flow Forecasting, Cash Flow Statements, Client Liaison, Diversity Training, Strategic Planning, Leadership, Analysis, Mutual Funds, Market Research, Qualified Retirement..., Non-Qualified Deferred..., Institutional..., Risk Management, Capital Markets, Financial Services, Managerial Finance, Microsoft Excel, Business Analysis, Settlement, Asset Allocation, Investment Management, Financial Risk, Financial Modeling, Finance, Corporate Finance, Data Analysis
Education
Rollins College - Crummer Graduate School of Business 2010 — 2012
Master's of Business Administration, Finance, General
Stetson University 2006 — 2009
Bachelor of Business Administration, Finance
Embry-Riddle Aeronautical University 2005 — 2006
Business Aviation, Finance
ATSC - Direct Sales Co January 2008 - Present
SafeStreets USA May 2012 - November 2012
Trizon LLC August 2011 - May 2012
SafeStreets USA July 2009 - July 2011
Verizon December 2007 - November 2008
2020 Companies July 2005 - November 2007
Skills
Sales Management, New Business Development, Direct Sales, Leadership, Team Building, Marketing Strategy, Training, Sales, Public Speaking, Cold Calling, Customer Service, Account Management, Management, Marketing
Education
River Bible Institute 2002 — 2004
Theology, Missionary Evangelism
Embry-Riddle Aeronautical University 1994 — 1998
Bachelor of Science (BS), Professional Aeronautics
Griffin & Adams Professional Writing Services 2015 - Present
Zales September 2014 - Present
Broadsword Advantage February 2014 - September 2014
YP November 2013 - January 2014
Verizon May 2013 - November 2013
The Home Depot December 2011 - September 2012
Pulaski County Sheriff's Office October 2008 - March 2010
Dillards February 2008 - October 2008
Skills
Customer Service, Training, Technical Support, Microsoft Office, PowerPoint, Troubleshooting, Customer Satisfaction, Time Management, Microsoft Word, Inventory Management, Microsoft Excel, Team Building, Retail Sales, Data Entry, Call Centers, Outlook, Leadership, Team Leadership, Marketing, Customer Retention, Employee Training, Coaching, Teamwork, Customer Experience, Inventory Control, Windows, Problem Solving, Social Networking, Public Speaking, Sales, Sales Management, Account Management, Leadership Development, Salesforce.com, Process Improvement, Social Media, Loss Prevention, Communication, Notary Public, Management, Strategic Planning, Retail, Recruiting, New Business Development
Education
University of Arkansas at Little Rock 2007 — 2008
Criminal Justice/Law Enforcement Administration
University of Arkansas at Little Rock 2007 — 2008
Associate of Science (A.S.), Law Enforcement
University of Central Arkansas 2002 — 2005
Secondary Education
El Centro College 2015 — 2017
Associate of Arts and Sciences (AAS), Legal Assistant/Paralegal
Verizon December 2013 - Present
Verizon Business January 2009 - October 2011
Verizon August 2009 - March 2010
Verizon May 2006 - July 2009
Verizon May 2006 - May 2008
MCI WorldCom August 1999 - May 2005
WorldCom 2001 - 2005
MCI/Skytel 1999 - 2004
Internap 2001 - 2002
MCI 1986 - 2001
Skills
Product Marketing, Product Management, Telecommunications, Program Management, Marketing Communications, Product Development, Unified Communications, Wireless, Project Planning, Marketing Strategy, RFP, Editing, Illustration, Marketing Research, Marketing Management, Technical Writing, Process Management, Technical Training, Training & Development, Training Delivery, Product Design, Staff Management, Creative Development, Professional Services..., Sales Support, Product Life Cycle..., Vendor Relations, Licensed Emergency..., Licensed Wildlife..., Community Outreach..., Vendor Management, Strategic Partnerships, Employee Training, Leadership, New Business Development, Sales Operations, CRM, Quality Assurance, Product Lifecycle..., Enterprise Software, Go-to-market Strategy, Process Improvement, Cross-functional Team..., Sales, Strategy, Management, Marketing, Services Marketing, Training
Education
Canyon College 2006 — 2006
Psychology
Edinboro University of Pennsylvania
Bachelor of Fine Arts (BFA), Graphic Communications
WESCO Distribution February 2011 - May 2013
Leviton Network Solutions June 2009 - February 2011
TE Connectivity May 2008 - June 2009
Verizon January 2006 - May 2008
USAF - Air National Guard 1996 - 2007
ATSA 2000 - 2002
Chickasaw Telecom, Inc. 1998 - 2000
Skills
Optical Fiber, Fiber Optics, Network Design, Telecommunications, VoIP, Cables, Management, Sales Operations, Troubleshooting, Project Planning, Unified Communications, Strategic Partnerships, Business Development, Testing, Wireless Networking, Cabling, Broadband, Contract Negotiation, IP, Sales, Military, Training, Networking
Education
Edmonds Community College 2014 — 2014
Intro to Marketing, 4.0
Lake Washington Technical College 2002 — 2004
Associate of Arts and Sciences (AAS), Kinesiology and Exercise Science
State Farm April 2014 - Present
Green Savings October 2013 - Present
365 Driven February 2012 - Present
Education Management Corporation January 2007 - January 2013
Verizon July 2006 - December 2006
Heartland Home Finance March 2006 - July 2006
Spitzer September 2001 - March 2006
Skills
Marketing, Management, Customer Service, Sales, Public Speaking, CRM, Event Planning, Strategic Planning, Time Management, Negotiation, Microsoft Office, Budgets, Project Management, Event Management, Account Management, Marketing Strategy, Business Development, Outlook, PowerPoint, Salesforce.com, Auto insurance, Homeowners insurance, Renters Insurance, Life insurance, Car finance, Term Life Insurance, Whole life insurance, Return of Premium, 5 year Term Insurance
Education
Edinboro University of Pennsylvania 1995 — 2000
Bachelor of Fine Arts, Concentration in Drawing/Illustration/Graphic Design
Woodland Hills High School 1993 — 1995
El Centro Community College July 2015 - Present
El Centro College October 2009 - July 2015
Verizon Data Services November 2008 - October 2009
Verizon December 1998 - November 2008
GTE Internetworking January 1997 - December 1998
Skills
Microsoft Servers, Active Directory, Group Policy, Symantec Endpoint..., DNS, Symantec Backup, Remote Administration, Lotus Notes, Microsoft Exchange, Groupwise, Windows Server, Routers, Switches, Cisco Technologies, Troubleshooting, TCP/IP, Security, System Administration, Technical Support, Data Center, Telecommunications, Servers, Operating Systems, VPN, Help Desk Support, LAN-WAN, Networking, System Deployment, Network Design, VoIP, VMware, Visio, WAN, Windows, Network Administration, ITIL, Disaster Recovery, DHCP, vSphere, Firewalls, XP, Network Engineering, IT Operations, Network Security, VMware ESX, Windows XP, Network Architecture, Routing
Education
El Centro College
Associate of Arts and Sciences (A.A.S.), Network Support
Southern Methodist University
Microsoft Windows MCSE Training
DeLaurier & Associates Defense Consultants February 2009 - Present
Pivot Building Services, LP March 2008 - January 2009
Robert Half Management Resources May 2005 - March 2008
NextProcess, LLP April 2006 - January 2008
MCI, (International telecommunications giant - $22B) February 2003 - May 2005
Verizon 2003 - 2005
AVNET, INC. (One of world's largest electronics distributors January 2000 - January 2001
Ernst & Young January 1999 - January 2000
Avnet 1996 - 1998
Education
Embry-Riddle Aeronautical University 1980 — 1981
MBA
University of Central Florida
BSBA
Verizon August 2013 - Present
General Dynamics Information Technology September 2010 - December 2012
World IT Solutions April 2010 - September 2010
US Navy, USS Dwight D Eisenhower, Norfolk, VA June 2008 - January 2010
US Navy, MacDill Air Force Base, Tampa, FL December 2004 - June 2008
US Navy, USS Enterprise, Norfolk, VA August 1999 - September 2004
US Navy, Corry Station, Pensacola, FL July 1996 - August 1999
Skills
Hardware, Networking, Software, Maintenance & Repair, Integrity, Active Directory, Computer Hardware, Troubleshooting, Software Installation, XP, Network Security, MCSA, Servers, DNS
Education
ECPI 2013 — 2014
Master's degree, Information Science/Studies
ECPI College of Technology 2011 — 2013
Bachelor's degree, Computer Information Science, Network Security, 4.0 / 4.0
University of Phoenix 1992 — 1994
Associate of Arts, Electronics Technology
Harbor Hotel June 2014 - Present
Posh Boutique January 2012 - June 2013
Verizon November 1999 - October 2010
Skills
Apparel, Small Business, Customer Service, Environmental Awareness, Fitness, Servers, Bartending, Restaurants, Hospitality Industry, Organization, Office Management, Accounts Receivable, Data Entry, Fashion Buying, Retail Buying, Commercials, Sales, Sales Management, Sales Presentations, Problem Solving, Carrier Relationship..., Pricing, Public Relations, Customer Satisfaction, Time Management, Inventory Control, Inventory Management, Event Management, Event Planning, Training
Education
Elmira College 2002 — 2003
SUNY Cortland 1995 — 1998
Bachelor of Applied Science (B.A.Sc.), Therapeutic Recreation/Recreational Therapy
NAVAIR July 2014 - Present
Verizon April 2013 - July 2014
M.C. Dean, Inc. May 2012 - April 2013
Lenovo November 2011 - May 2012
Buffalo's Southwest Cafe July 2007 - November 2011
Skills
Hardware, Computer Hardware, Oscilloscope, Debugging, Electronics, Microcontrollers, Verilog, Matlab, Digital Signal..., Cisco Routers, BGP, OSPF, Routing Protocols, Avaya, Nortel DMS, VoIP, Java, Soldering, Sales, Visual Basic, Product Marketing, Electrical Engineering
Education
North Carolina State University 2009 — 2012
BS, Electrical Engineering
Embry-Riddle Aeronautical University 2008 — 2009
Oregon Air National Guard 2013 - Present
Collin County Humane Society 2008 - 2013
Verizon December 2006 - November 2011
US Navy Reserve June 2006 - August 2007
Verizon November 2004 - December 2006
US Navy October 2002 - July 2004
US Navy September 2001 - October 2002
US Navy July 2000 - September 2001
VERIZON COMMUNICATIONS/GTE January 2000 - July 2000
GTE August 1998 - December 1999
Skills
Process Improvement, Team Building, Program Management, Customer Service, Microsoft Office, Training, Project Management, Military, Leadership, Access, Contract Management, Telecommunications, Analysis, Quality Assurance, Management
Education
El Centro College 2013 — 2014
CCNA Certification, Information Technology
Mountain View College 2013 — 2014
Accounting Advanced Technical Certificate, CPA Program
US AIR FORCE 2013 — 2014
Electronics/Radar
Franklin University 2007 — 2009
BS, Business Administration
Threshold Communications June 2014 - Present
TEKSystems/DELL-Network Services February 2013 - Present
Washington Aerospace Training and Research Center January 2012 - April 2012
Verizon November 2003 - July 2011
Verizon November 2001 - November 2003
Verizon Communications December 1997 - November 2001
TEKsystems April 1997 - December 1997
Computech Systems Corporation 1993 - 1997
Rep-Sac Corporation 1987 - 1993
Arnies Restaurant 1981 - 1986
Skills
Adtran Atlas 800/800..., Circuit switched..., Network Programming, Adtran, Digital cross-connect..., T1/T3 Drop & Insert, Switched, Install, Digital, Provisioning, Telecommunications, T1, IP, Switches, VoIP, Cisco Technologies, LAN-WAN, Telephony, Data Center, Network Engineering, Frame Relay, SDH, Ethernet, MPLS, Technical Support, WAN, Routers, Computer Network..., Software Installation, Network Design
Education
Edmonds Community College 1985 — 1986
Computer Service Technology
North Seattle Community College 1985 — 1986
Computer Service Technology
CoStar Group October 2011 - Present
CORT Furniture March 2011 - October 2011
Move.com July 2009 - May 2011
Apartment Showcase November 2006 - July 2009
Verizon August 2002 - October 2006
Skills
Account Management, Sales, Cold Calling
Education
Elon University 1995 — 1999
Bachelor, Elementary Education
Verizon 2007 - 2008
Verizon 2003 - 2007
Verizon 2000 - 2003
Verizon 1999 - 2000
Bell Atlantic 1999 - 2000
Bell Atlantic 1997 - 1998
Skills
Cross-functional Team..., Telecommunications, Interactive Marketing, Multi-channel Marketing, Product Marketing, Business Development, B2B Marketing, E-commerce, Marketing, Online Marketing, Market Planning
Education
Elon University - Martha and Spencer Love School of Business 1993 — 1997
Bachelor of Science, Business Administration
Fast-teks On Site Computer Services April 2007 - April 2009
Allstate Insurance Company September 2005 - April 2007
Verizon January 2004 - June 2004
Education
Washington Learning Institute 2009 — 2010
Paralegal
El Camino College 1981 — 1983
Associate in Arts, Business Management
Teksystems April 2013 - Present
Verizon/GTE, D/FW January 2008 - February 2011
Verizon June 1981 - February 2011
Verizon/GTE, D/FW June 1981 - February 2011
Verizon/GTE, D/FW January 1998 - January 2008
Verizon/GTE, D/FW January 1997 - January 1998
Verizon/GTE, D/FW January 1990 - January 1997
Verizon/GTE, D/FW January 1981 - January 1990
Skills
VB.NET, ASP.NET, C#.NET, ADO.NET, VBScript, Perl, Windows Server 2000,..., Unix Shell Scripting, ASP.NET AJAX, Javascript, jQuery, Adobe Flash, Microsoft SQL Databases, C#, JavaScript, Telecommunications, SharePoint, Networking
Education
El Centro College 2011 — 2012
AAS (as part of the DCCCD community), Software Development
North Lake College 2010 — 2012
Associate of Arts and Sciences (AAS) (as part of DCCCD community), Software Development, 4.0
New Mexico Junior College
New Mexico Tech
Screen Actors Guild Tech supportVerizon2006 - 2006
Verizon 2006 - 2006
Wine Country Gift Baskets 2004 - 2004
Microdyne Outsoutsoursing 1998 - 2004
National Medical Homecare June 1985 - November 1993
National Lumber and Supply 1980 - 1987
Education
El Camino College 1980 — 1999
Information Technology
Compton Sr. High 1972 — 1975
Verizon April 2003 - December 2014
S&S Industries June 1999 - August 2001
Way 2 Go June 1998 - September 1998
Skills
English, Windows, Photoshop, Outlook, Microsoft Word, Microsoft Excel, Research, PowerPoint, Troubleshooting, Budgets, HTML, Data Entry, Advertising, Microsoft Office, Access, Customer Service, Social Media, Fundraising, Creative Writing, Storyboarding, Problem Solving, QuarkXPress, Illustrator, Digital Photography, Printing, Adobe Design Programs, Adobe Creative Suite, Corel Painter, Video Editing, Character Animation, Character Designs, Voice Over, Voice Acting, Creativity Skills, Editing, Linocut, Painting, Digital Painting, Acrylic Painting, Portraits, Pencil Rendering, Inking, Scriptwriting, Screen Printing, Logo Design, Sequential Art, Fiction Writing, Drawing, Figure Drawing, Web Design
Education
Edinboro University of Pennsylvania 1995 — 2002
Bachelor of Fine Arts (B.F.A.), Graphic Design
Hyatt Place November 2014 - Present
Verizon December 2013 - October 2014
McDonald's Corporation September 2006 - November 2013
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Sales, Strategic Planning, Project Management, Marketing, Leadership, Social Media
Education
Elizabeth City State University 2008 — 2013
Bachelor's degree, Business Administration and Marketing
Verizon 2000 - 2015
Verizon 1998 - 2000
Verizon 1996 - 1998
Penn State University 1995 - 1996
Skills
Training Delivery, Training, Supervisory Skills, Team Leadership, Leadership, Customer Service, People Skills, Employee Engagement, Management, Team Building, Process Improvement, Service Delivery, Observation, Remote Monitoring, Complaint Investigations, PeopleSoft, Microsoft Word, Microsoft Office
Education
Edinboro University of Pennsylvania
Teacher Certification, Secondary Education and Teaching
Penn State Erie, The Behrend College
Bachelor of Science (B.S.), Biology, General
The North Highland Company October 2014 - Present
Deloitte May 2009 - April 2014
BearingPoint September 2007 - May 2009
ESI International May 2007 - August 2007
Tech Data October 2006 - May 2007
SAVVIS June 2003 - September 2006
Verizon 2002 - 2003
Verizon 2001 - 2002
Alcatel-Lucent 1998 - 2001
Newbridge Networks 1996 - 1998
Skills
Workforce Planning, Talent Strategies, Workforce Analytics, HRIT, Performance Management, Change Management, Succession Planning, Talent Management, Strategic Planning, Organizational..., Workforce, Process Improvement, Recruiting, Organizational Design, Management, Business Strategy, Leadership Development, Training, Leadership, Human Resources, Dependable Team Player, Program Management, Sales, Business Development, Coaching, Organizational..., Team Management, HRIS, Human Capital, Strategy, Talent Acquisition, Personnel Management, Performance Improvement, SDLC, Consulting, HR Consulting, Analysis, Executive Management, Management Consulting
Education
Elon University 1991 — 1995
BS, Corporate Communications
Elon University 1991 — 1995
BS, Broadcast Communications
Strayer University (VA) 1998 — 2002
MS, Computer Information Systems
ABATE of VA 2007 - 2010
Verizon February 2005 - April 2007
Sulzer October 2004 - February 2005
Earl Industries February 2004 - October 2004
Bass Pro Shops August 2003 - February 2004
Yorktown Harley-Davidson March 2003 - August 2003
Electronic Systems, Inc. January 1995 - September 2002
ComputerLand March 1987 - January 1995
CSX March 1980 - March 1982
GE March 1978 - March 1980
Skills
Hardware, Customer Service, Storage, Troubleshooting, Customer Relations, Operating Systems, Technical Support, Networking, HP, Printers, Laptops, Antivirus, SAN, Software Installation, Windows XP, Servers, Routers, LAN-WAN, Switches, TCP/IP, System Deployment, Computer Hardware, Windows 7, System Administration, Windows Server, Leadership, PowerPoint, Team Building, Training
Education
ECPI College of Technology 1984 — 1985
Certificate, Computer Harware Repair and Software Instalation, 94.5 out of 100
Newport News Ship Building Apprentice School 1972 — 1976
Journeyman's Certificate, Machinist, Passed
Joint Special Operations Univeristy April 2011 - Present
Joint Special Operations Univeristy January 2011 - April 2011
Joint Special Operations Univeristy October 2009 - January 2011
Air Force Special Operations Command February 2009 - September 2009
Verizon April 2000 - November 2008
United States Air Force November 1993 - April 2000
Skills
DoD, Air Force, Military, Tactics, Security Clearance, Special Operations, Defense, Military Experience, Information Assurance, Emergency Management, Operational Planning, Government Contracting, Command, Organizational..., Military Operations, Program Management, National Security, Operations Management, Army, Security, Supervisory Skills, Homeland Security, Leadership Development, Government, Crisis Management, Project Management, Intelligence Analysis, Leadership, Top Secret, Counterterrorism, Force Protection, Team Building, Weapons, Training, Intelligence, Physical Security, Instructor-led Training, Management, Security Management, Employee Training, Exercises, Analysis, Team Leadership, Proposal Writing, Combat, Policy, Instructional Design, Security+, Security Operations, Navy
Education
Webster University 1997 — 1999
Masters, Management
Embry-Riddle Aeronautical University 1979 — 1983
Bachelor, Professional Aeronauticss
Verizon June 1996 - Present
Verizon 1996 - Present
Ameritch July 1965 - February 1996
Skills
Wireless, MPLS, Telecommunications, VoIP, Construction, Unified Communications, Ethernet, Network Design, Program Management, Vendor Management, Solution Selling, Managed Services, Routing, WAN, Telephony
Education
Elmhurst College 1986 — 1998
Business Mgmt., Business
Verizon January 2013 - Present
Lucky Fisherman Restaurant, Inc. June 1989 - December 2012
Continental Airlines September 1988 - July 1989
Presidential Airways/United Express November 1987 - June 1988
Skills
Customer Service, Customer Satisfaction, Wireless, Procurement, Aircraft, Hospitality, Marketing, Restaurants, Menu Development, Event Planning, Food Service, Food Safety, Restaurant Management, Human Resources, Sales, Technical Support, Negotiation, Customer Advocacy, Account Management, Cold Calling, Direct Sales, Management, Sales Management, Sales Operations, Team Building, Training
Education
Embry-Riddle Aeronautical University 1982 — 1987
Bachelor of Science (B.S.), Aeronautical Studies, Concentration-Management
Riddle Aeronautical University
B.S, Aeronautical Studies; Management
Wilkes Central High School
Verizon Wireless February 2014 - Present
Verizon Wireless October 2013 - February 2014
Verizon August 2013 - October 2013
Verizon Wireless October 2012 - August 2013
Mueller Industries August 2006 - March 2012
Skills
Customer Service, Sales, Team Building, Account Management, Sales Order Processing, Troubleshooting, Customer Satisfaction, Leadership, Report Writing, General Ledger, Process Improvement, Pricing, Microsoft Excel, Technical Product..., Customer Product..., Sales Presentations, Pitch Development, Customer Experience, Problem Solving, Accounting, Wireless, Telecommunications, Customer Retention, Direct Sales, Solution Selling, Mobile Devices, Cellular Communications
Education
Elgin Community College 2013 — 2016
Associate of Applied Science in Accounting, Accounting
Hewlett Packard Retail division August 2013 - Present
Verizon May 2011 - September 2013
Clearwire 2011 - 2012
Vice Computers November 2008 - May 2011
Sizzler April 2007 - October 2008
Applebee’s January 2005 - April 2007
Sizzler May 2000 - November 2004
El Pollo Loco June 1998 - April 2000
Skills
Solution Selling, Managed Services, Telecommunications, Account Management, Cold Calling, New Business Development, Business Development, Income Statement, Call Center, Call Centers, Leadership, Sales Operations, Mobile Devices, Management, Wireless, Forecasting, Training, Technical Support, Program Management, Recruiting, P
Education
El Camino College 1996 — 1999
Redondo Union High School 1992 — 1995
High school diploma
Frontier Communications November 2014 - Present
Frontier Communications October 2011 - November 2014
Frontier Communications 2010 - October 2011
Verizon 2009 - 2010
Verizon 2007 - 2009
Verizon 2003 - 2006
Verizon 2000 - 2003
GTE 1998 - 2000
Skills
Telecommunications, Call Centers, Sales Operations, Wireless, Direct Sales, VoIP, Vendor Management, Telephony, Cross-functional Team..., Sales, Customer Retention, Training, Broadband, Fiber Optics, Account Management, Ethernet, MPLS, T1, Troubleshooting, Call Center, Solution Selling, Customer Service, Team Leadership, IP, Managed Services, Customer Satisfaction, Strategic Partnerships, Sales Management, Leadership, DSL, Salesforce.com
Education
Washington State University
Edmonds Community College
Joe Paparazzi Photography & Media January 2001 - Present
Verizon June 2003 - Present
Skills
Call Center, Program Management, Team Leadership, Customer Service, Team Building, Marketing Communications, Account Management, Operations Management, Event Management, Project Management, Technical Writing, Digital Photography, High-end Retouching, Video Editing, Website Development, Graphic Design, Vendor Management, Call Centers, Social Networking, Process Improvement, Troubleshooting, Telecommunications, Networking, Cross-functional Team..., Project Planning
Education
Ellis University 2008 — 2011
Master of Business Administration (M.B.A.), Management Information Systems, General
Cal State Dominguez Hills 1995 — 2000
BA, English Literature
Verizon June 2015 - July 2015
Peapack-Gladstone Recreation June 2010 - July 2014
Education
Elon University 2013 — 2017
Bachelor of Science (B.S.), Accounting, Cumulative GPA: 3.76/4.0, Major GPA: 3.92/4.0
Verizon March 2015 - Present
Navistar Inc October 2014 - February 2015
Delaware North Companies Chicago White Sox April 2012 - September 2014
Illinois Institute of Technology March 2012 - September 2014
Verizon May 2014 - August 2014
NEC Unified Solutions Sphere Communication Inc. February 2012 - December 2013
NEC Unified Solutions Sphere Communication Inc. November 2012 - June 2013
United African Organization (UOA) January 2012 - May 2013
Banchero & Friends Service June 2009 - January 2012
Ambition, Inc. December 2006 - January 2012
Skills
Windows, Microsoft Visual Studio..., Active Directory, Computer Hardware, Troubleshooting, Microsoft Office, PowerPoint, Software Installation, System Administration, Access, Linux, Microsoft Excel, Project Management, MySQL, Teamwork, Wireless Networking, SQL, Databases, Software Documentation, Technical Support, Network Security, Team Leadership, Web Development, Research, VMware, HTML, Regression Testing, TestTrack, Bug Tracking, SDLC, System Testing, Visual Basic, RetailPro Systems, Quest POS Terminals, iOS Troubleshooter, Microsoft Word, Android, Tablet Support, Android Support, Web Design, Vitualization, Windows & Mac operating..., Ticketing Software, Quality Assurance, Human Computer..., Disaster Recovery, Business Continuity, Incident Response, Testing, Integration
Education
Illinois Institute of Technology 2012 — 2014
Bachelor’s Degree, Information Technology and Management, 3.54/4.0
Illinois Institute of Technology 2012 — 2014
Master’s Degree, Computer Forensic and Security, 3.66/4.00
Edmonds Community College 2009 — 2011
Associate of Arts (A.A.), Computer Information Systems, 3.83/4.0
Brand Networks May 2015 - Present
SHIFT.com (acquired by Brand Networks) July 2014 - May 2015
Tradeweb August 2013 - May 2014
Benchmark Solutions June 2010 - March 2013
Verizon May 2007 - June 2010
Crowe Horwath September 2006 - May 2007
VERIZON COMMUNICATIONS May 2004 - December 2005
Skills
Financial Accounting, Accounting, Internal Controls, General Ledger, Microsoft Excel, Financial Analysis, Financial Reporting, Private Equity, Corporate Finance, Fixed Income, Finance, Strategic Financial..., Analysis, Financial Planning
Education
Elon University - Martha and Spencer Love School of Business 2002 — 2006
Bachelor of Science (B.S.)
Middle School
Ridge High School
Verizon February 2011 - Present
Lincoln First Realty December 2009 - August 2012
National Gallup Organization 2005 - 2007
Education
Embry-Riddle Aeronautical University 2007 — 2009
Bachelor, Business Administration
DIRECTV April 2015 - Present
DIRECTV February 2013 - Present
DirecTV Home Services June 2011 - February 2013
Verizon December 2008 - May 2011
Comcast 2006 - 2008
Skills
Telecommunications, Marketing Communications, Supervisory Skills, Coaching, Team Motivator, Data Analysis, Team Building, Team Leadership, Customer Satisfaction, Leadership, Customer Retention, Process Improvement, Employee Training, Customer Experience, Customer Service, Hiring, Leadership Development, Strategic Planning, Employee Relations, Analysis, Sales, Product Management, Team Management, Change Management, Project Planning, Teamwork, Contract Negotiation, Interviews, Strategy, Marketing, Microsoft Office, Recruiting, Operations Management, Performance Management, Inventory Management, Training Delivery, P, Organizational..., Business Process..., Employee Engagement, Workshop Facilitation, Management, Training, Cross-functional Team...
Education
Edmonds Community College
Fiserv January 2012 - Present
Lockheed Martin April 2008 - November 2011
Verizon April 2002 - May 2007
ThruComm August 2001 - March 2002
MCI WorldCom March 1998 - July 2001
Skills
Scripting, Windows Server, Hardware, Servers, Infrastructure, Disaster Recovery, Active Directory, IIS, SQL, Network Security, SCCM, Networking, DNS, Virtualization, Integration, System Deployment, Microsoft Technologies, Microsoft Exchange, System Administration, Microsoft SQL Server, Data Center, Enterprise Architecture, SharePoint, Hyper-V, Server Architecture, SMS, Cloud Computing, System Architecture, Powershell, Network Design, Network Engineering
Education
Embry-Riddle Aeronautical University
University of Florida
Northeast High School
HS Diploma
Barclays August 2013 - Present
Verizon January 2011 - Present
Verizon 2004 - 2007
Verizon 1999 - 2004
GTE 1997 - 1999
Skills
Embedded Systems, Embedded Software, Embedded C, Set Top Box, IPTV, FiOS, Telecommunications, Integration, System Integrators, Strategic Planning, IT Strategy, Mobile Devices, Product Management, Team Leadership, Vendor Management, Enterprise Architecture, Cross-functional Team..., Program Management, Interactive Media, Interactive..., Interactive Video, Interactive TV, DVR, Online Video Strategy, Live Video Streaming, Adaptive Streaming, OTT
Education
Embry-Riddle Aeronautical University 1994 — 1997
Bachelor's degree, Aviation Computer Science, 4.0
Waldameer April 2015 - September 2015
Erie County Board Of Elections November 2011 - May 2015
Verizon March 2000 - December 2014
Metro Erie Meals on Wheels November 2001 - July 2007
Rio Grande City High School August 1991 - January 1999
Skills
Teaching, Special Education, Music, Curriculum Development, Word, Excel,..., Program Development, Public Speaking, Management, Staff Development, Communication, Camp Counselor, Trumpet Teacher, Trumpet/ Bugle Player, Bands, Radio Reader, Therapeutic Recreation, Choral, Orchestral Music, Short Order Cook, Cafeteria Worker,..., Banquet Operations
Education
The University of Texas-Pan American 1992 — 1994
Special Education Certification, Special Education Teaching of Individuals from pre kindergarten through grade twelve
Edinboro University of Pennsylvania 1979 — 1981
Bachelor of Science Music Education, Teaching children Music Education from pre kindergarten through grade twelve
Girard High School
Girard High School
Verizon April 2013 - Present
Window Concepts of Minnesota February 2012 - September 2012
Skills
Sales, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Teamwork, Time Management, Team Leadership, Leadership, Data Analysis, Research, Social Media, Public Speaking, Social Networking, Event Planning, Facebook, Communication, English, Outlook
Education
St. Cloud State University 2010 — 2015
Bachelor's degree, Biomedical Sciences, General
Edison Community College 2009 — 2010
Shakopee Sr. High
Shakopee Sr. High
Shakopee Sr. High
BellTechlogix (contractor at Maxim Healthcare Services) September 2011 - March 2014
Bell Techlogix (contractor for Altria, Inc) June 2006 - September 2011
Verizon February 2005 - November 2005
Advanced Manufacturing Technology Inc April 2004 - October 2004
Ericsson November 1997 - December 2003
United States Marine Corps September 1993 - September 1997
Skills
Windows 7, Microsoft Certified..., Windows Vista, CompTIA, CompTIA Network+, MCITP, Microsoft Certified..., Operating Systems, Group Policy, Databases, Active Directory, XP, Laptops, Windows Server, VMware, Computer Hardware, Citrix, Blackberry, Servers, Troubleshooting, Hardware, Software Documentation, Networking, Cisco Technologies, Windows XP, Technical Support
Education
ECPI College of Technology 2006 — 2007
Bachelors, Management Information Systems
randolph-henry
randolph-henry
AT&T September 2013 - Present
Imperial Starbase Society January 2000 - Present
AT&T September 2010 - September 2013
AT&T June 2008 - September 2010
AT&T July 2007 - June 2008
Verizon Communications 2003 - 2006
Verizon 2000 - 2003
Verizon 1996 - 2000
Skills
Sales Management, Negotiation, Coaching, Telecommunications, VoIP, Training & Development, Technical Training, Staff Training, Financial Analysis, Financial Reporting, Financial Modeling, Six Sigma, Lean Sigma, Computer Hardware, Computer Maintenance, MS Office Suite, Windows, Group Presentations, Executive Reporting, Analysis, Microsoft Office, Sales Operations, Management
Education
Edmonds Community College 2007 — 2011
ATA, Computer Information Systems, A
Verizon January 2015 - Present
Target February 2014 - Present
United States Marine Corps October 2001 - December 2013
Skills
Military Operations
Education
National American University 2014 — 2016
Bachelor of Laws (LLB), Criminal Justice/Law Enforcement Administration
El Centro College 2014 — 2014
Ceritified, NPower - Cisco / A+ Certification
NPower
Verizon September 2004 - Present
Nabisco January 1998 - January 2004
Albertsons June 1985 - July 1996
Skills
Aerobic Instructor, personal trainer, Volunteer on..., Volunteer field..., Volunteer training at..., Exceptionally well..., Customer Service, Work Well Independently, Energetic team player, Task Driven, Solid computer skills, Pay Close Attention to..., Time Management
Education
University of Phoenix 2010 — 2012
BS, Human Services
RCC 1985 — 2001
Liberal Arts
B.M.I. orange county, ca. 1996 — 1996
certificate, Business Management
El Camino College 1984 — 1985
Administration of Justice
Harbor College, Harbor City, Ca. 1981 — 1984
associates, Physical Therapy
Verizon July 1995 - Present
Skills
Operations Management, E911 Services & Products, Telecommunications, Project Management, Data communications, Ethernet, Greenbelt trained, Management, Strategic Planning, Public Safety, Integration, Call Centers, VoIP, Managed Services, Program Management, Team Leadership, Telephony, Vendor Management, Wireless, IP
Education
The George Washington University
Project Management
State University of New York Empire State College
Bachelor's Degree, Business Administration, Management and Operations
Embry-Riddle Aeronautical University
Associate of Arts and Sciences (AAS), Engineering
BNSF Railway February 2014 - Present
Triumph Group June 2013 - February 2014
Boeing July 2012 - April 2013
Dallas Airmotive August 2010 - July 2012
Dallas Airmotive August 2010 - August 2011
Verizon May 2006 - March 2010
United States Air Force February 2002 - June 2005
Northrop Grumman Corporation June 1997 - March 1999
American Eurocopter August 1995 - June 1997
Skills
Quality Assurance, Supervisory Experience, Aerospace Manufacturing, Aerospace Industries, Aerospace Structures, Aircraft Maintenance, Aircraft Propulsion, Aircraft Interiors, Aircraft Systems, Jet Engines, Production Support, Quality Control, Composites, Aircraft, Human Factors, Military Aviation, Corrective Actions, Commercial Aviation, Airworthiness, Aeronautics, Maintenance, Aerospace, PowerPlant, Flight Safety, Flights, Maintenance & Repair
Education
Embry Riddle Aeronautical University-Worldwide 2005 — 2013
Bachelor of Science (BS), Aeronautics/Aviation/Aerospace Science and Technology, General
Sam Houston High School 1993 — 1997
HS Diploma, General Studies
Produce Pro Software August 2011 - Present
SunGard Higher Education 2009 - June 2011
SkillSoft Corporation 2006 - 2009
Cengage Learning/Thomson Learning 2001 - 2006
Verizon 1999 - 2001
VIP Service Group 1995 - 1999
Education
Elmhurst College 1993 — 1996
ADP March 2015 - Present
T-Mobile USA July 2012 - March 2015
Verizon June 2006 - June 2012
Trintek Inc October 2004 - June 2006
SRA International March 2003 - October 2004
Sikorsky Aircraft August 2001 - September 2002
Skills
Human Factors, Human Computer..., Heuristic Evaluation, Usability Testing, User Experience, Usability Engineering, Usability, Telecommunications, Vendor Management, Usability Labs, Research, Product Management, Task Analysis, User Research, User-centered Design, User Interface Design, User Interface, Wireframes, Mobile Devices, Persona, Card Sorting, User Scenarios, Wire Framing, User Experience Design, Interaction Design, Information Architecture, Mobile Applications, Information Design, Experience Design, Rapid Prototyping, Mobile Design
Education
Flagler College 1994 — 1998
B.A., Psychology/ Social Science
Embry-Riddle Aeronautical University
Human Factors and Systems Engineering
Kerry Ingredients June 2014 - Present
Kerry Group March 2013 - Present
Kerry December 2010 - February 2013
Caffe D'Amore April 2007 - December 2010
TaskForce Employement Service June 2006 - April 2007
Jitterz 2004 - 2006
Verizon 1985 - 1995
Skills
Management, Food Service, Retail, Staff Management..., Sales Management, Sales, Staff Management, Strategic Planning, Marketing, Key Account Management, Start-ups, Business Planning, Selling, Food, Product Development, New Business Development, Marketing Strategy, Customer Service, Sales Operations, Negotiation, Coaching, Customer Satisfaction, Merchandising, Training, Leadership, Communication Skills, Team Building, Pricing, Time Management, Forecasting, National Accounts, Grocery, Key Account Development, P&L Management, Purchasing, Account Management, FMCG, B2B, Inventory Management, Direct Sales, Consumer Products, Trade Shows, Cross-functional Team..., Distributors, Sales Presentations
Education
Raritan Valley Community College 1985 — 1988
Associates, Business Management
Elizabethtown College 1984 — 1985
Sociology
Somerville High School 1980 — 1984
Boeing November 2014 - Present
Boeing July 2011 - November 2014
BSA April 2009 - April 2012
AT&T September 2007 - December 2009
Verizon Enterprise Solutions Group 2000 - 2007
Verizon 2000 - 2007
Baron Telecommunications 1993 - 1997
DD Sloane 1983 - 1985
Skills
Goal Oriented, Project Management, Customer Service, Management, Forecasting, New Business Development, Training, Analysis, Program Management, Sales, Workshop Facilitation, Contract Negotiation, Telecommunications, Vendor Management, Budgets, Team Building, Process Improvement, Leadership, SDLC, CRM, Enterprise Software, Cross-functional Team..., VoIP, Call Centers, Project Planning, Team Leadership
Education
Edmonds Community College 2010 — 2011
Project Management Certification, Project Management
Shoreline Community College
AA, Marketing
University of Washington
BA, Textile Science & Design
Verizon January 2011 - Present
Verizon Business August 1994 - December 2010
MCI August 2003 - August 2006
WorldCom March 2000 - August 2003
MFS Telecom March 1998 - March 2000
MFS Network Technologies of Dallas TX March 1996 - March 1998
MFS Network Technologies of Orlando FL August 1995 - March 1996
MFS Network Technologies of Los Angeles August 1994 - August 1995
The Aerospace Corporation June 1988 - August 1994
Loyola Marymount University August 1992 - May 1993
Skills
Install and maintain..., Fujitsu flm150, flm600,..., Nortel Optera 3500,..., Adtran Opti 6100, Cisco ONS 15454, Overture ISG 45+, ISG..., ANDA EtherReach 2108,..., RAD EtherAccess ETX-102, Tellabs 7100 ROADM,..., Movaz Ray Express, Adtran MX2820 mux, Carrier Access (CAC)..., Alcatel DML 3x50 mux, Juniper Networks M10i..., Cisco router maintenance, VeEx VePAL TX150 SONET..., VeEx VePAL MX100+..., Acterna / JDSU T-Berd..., Acterna / JDSU 2802..., T-Berd 307, 310 test..., Digital Lightwave..., GN NetTest 7500 OTDR..., EXFO FTB-400 OTDR test..., Noyes optical fiber..., Midtronics CTA-4000..., Eltec Valere integrated..., Power Conversion..., Noran Tel -48V TPA /..., Hendry -48V Type 70 DC..., Fujitsu Flash 192..., HILTI hammer drill, Milwakee hand held band..., Marathon batteries 70..., VRLA Batteries..., Liebert UPS and air..., Caterpillar generator, Onan generator, Halon / FM-200 fire..., Trompeter BNC coax tools, Fluke DVM and clamp on..., Microsoft Windows,..., BIRDOG satellite..., GPS Stratum 1 Primary..., Fujitsu FLEXR, Netsmart..., Ethernet, Fiber, T1, Telecommunications, Fiber Optics, SDH
Education
Loyola Marymount University 1990 — 1993
BSE, Electrical Engineering
El Camino College 1988 — 1990
AS, Mathematics
Ericsson 2006 - Present
Four Cornerstone 2006 - Present
SI Consulting Inc 1995 - Present
Verizon September 2005 - March 2006
TXU Energy May 2002 - October 2005
Lasso Technologies, Inc. May 2001 - December 2002
Nortel January 2002 - May 2002
Ericsson September 2000 - September 2001
iCelebrate.com 1999 - 1999
Sprint 1997 - 1999
Skills
Performance Tuning, Solaris, Data Warehousing, PL/SQL, Databases, Unix, High Availability, Architecture, Linux, Data Modeling, Shell Scripting, SQL, Solution Architecture, Oracle SQL, Integration, Database Design, Deployment, Disaster Recovery, ETL, Database Administration, Troubleshooting, MySQL, VMware, System Administration, Operating Systems, AIX, Clustering, HP-UX, Unix Shell Scripting, Oracle RAC, Security, Enterprise Architecture, Data Migration, RMAN, Database Management, SQL Server, Oracle, System Deployment, ITIL, Microsoft SQL Server, Weblogic, SQL Tuning, Oracle E-Business Suite, Oracle Enterprise..., Virtualization, ERP, Red Hat Linux, SOA, Perl, SDLC
Education
Eindhoven University of Technology 1985 — 1989
Ph.D, Optimal Control
Xi'an Jiaotong University 1978 — 1985
MSc, Computation of Math.
Verizon May 2010 - Present
Verizon April 2008 - May 2010
Verizon October 2002 - March 2008
Verizon May 2000 - October 2002
Verizon July 1999 - May 2000
Verizon October 1997 - July 1999
Verizon December 1996 - October 1997
Skills
Telecommunications, Vendor Management, Management, Testing, VoIP, Leadership, Program Management, Disaster Recovery
Education
Stevens Institute of Technology 2001 — 2003
Master's Degree, Telecommunications Management
Elizabeth City State University 1992 — 1996
Bachelor's Degree, Accounting and Business/Management
Stericycle June 2010 - June 2012
U S Census Bureau June 2010 - August 2010
Concord Church January 2000 - June 2010
AT&T June 2006 - November 2008
AT&T September 2001 - June 2008
Nortel October 2000 - September 2001
Verizon September 1999 - October 2000
Rising Star Church October 1986 - September 1999
AT&T March 1975 - January 1992
Skills
IP Networking, Wireless Networking, Troubleshooting, IP, Project Management, Active Directory, Switches, Software Documentation, Security, Networking, Management, Training, Change Management, System Administration, Analysis
Education
El Centro College 2013 — 2014
Certificate, A+ Certification ITE / CCNA Routing and Switching: Introduction to Networks
Texas Tech University 1996 — 1999
Bachelor of Business Administration (BBA), Management Information Systems, General, 3.2
Wayland Baptist University 1980 — 1986
Transferred to TTU, Accounting
lowpriceskates.com March 2011 - Present
Nugget Enterprises, Inc. June 2010 - Present
MyNursingUniforms.com May 2006 - September 2009
Selecta, Inc - Dickies Medical Uniforms February 2005 - May 2006
Verizon October 1993 - January 2005
Education
University of Phoenix 2000 — 2002
BSIT - Web Management, Computer, General
Edmonds Community College 1988 — 1989
Electrical Engineering, Physics, Chemistry, Calculus
Citi October 2013 - Present
Verizon June 2013 - September 2013
Citi October 2012 - April 2013
Ericsson June 2011 - September 2012
Tango Networks November 2005 - May 2011
Nortel November 2004 - November 2005
Nortel May 1999 - November 2004
Nortel May 1998 - April 1999
IEX April 1995 - April 1998
Skills
Project Management, IP Technologies, SIP, Web Services, Unified Communications, Linux, VoIP, Integration, Java, IP, Telecommunications, Wireless
Education
Edinboro University of Pennsylvania
Bachelor of Science (BS), Mathematics
Schneider Electric January 2014 - Present
Elizabethtown College 2012 - 2015
ZeroChaos November 2010 - January 2014
Kelly Services September 2007 - November 2010
Manpower January 2007 - September 2007
Verizon February 2005 - January 2007
United States Marine Corps November 1996 - October 2004
Skills
Recruiting, Onboarding, Applicant Tracking..., Employee Benefits, Sourcing, Process Improvement, Interviews, Immigration Law, Customer Retention, Employee Relations, Human Resources, Talent Management, Technical Recruiting, Talent Acquisition, Training, Temporary Placement, Vendor Management, Performance Management, Management, Team Building, CRM, Coaching, Strategy, Hiring, Leadership
Education
Slippery Rock University of Pennsylvania
Elizabethtown College
Master of Business Administration (M.B.A.), Expected 2015
Elizabethtown College
Bachelor of Science (BS), Business Administration
Villanova University
Certificate in Human Resources Management
Carson Long Military Academy
High School, College Prep
Orlando Utilities Commission December 2013 - Present
Perficient November 2010 - November 2013
Direct Energy April 2009 - November 2010
Alliance Data Systems January 2005 - April 2009
Capital One Auto Finance 2003 - 2004
ABN-AMRO 2002 - 2004
TXU 2000 - 2002
Verizon 1997 - 2000
Ameritech New Media 1997 - 1997
Celtic Insurance 1995 - 1996
Skills
PMO, SDLC, Business Analysis, Vendor Management, Program Management, PMP, Business Process..., Project Portfolio..., SharePoint, Process Improvement, IT Strategy, Project Management, Change Management, ITIL, Requirements Analysis, Project Delivery, Disaster Recovery, Requirements Gathering, IT Service Management, IT Management, Visio, Information Technology, Service Delivery, Leadership, Enterprise Architecture, Business Intelligence, Software Project..., Integration, Business Process, Resource Management, Solution Architecture, Agile Project Management, Outsourcing, IT Operations, MS Project, Cross-functional Team..., Business Requirements, Agile Methodologies, CRM, Data Warehousing, ERP, Governance, Professional Services, Consulting, Cloud Computing, Software Development, Data Center
Education
The University of Dallas 1998 — 2000
MBA, MIS - Applications Development
Elmhurst College 1993 — 1995
BS, Accounting
Northern Illinois University 1991 — 1993
BS, Accounting
Verizon January 2014 - December 2014
Verizon June 2013 - December 2013
The Walt Disney Company January 2013 - June 2013
NA November 2009 - July 2012
FAA December 2006 - November 2009
ExpressJet Airlines April 2001 - June 2004
Skills
CFI, CFII, MEI, Aviation, Airlines, Aircraft, Flights, Customer Service, Aerospace, Leadership Development, Conflict Resolution, Commercial Aviation, Coaching, Piloting, Tax Preparation, Corporate Tax, Accounting, GAAP, CPA, Accounting and Tax..., Tax Accounting, Small Business, Process Improvement, Airports, Flight Safety, Flight Planning, Civil Aviation, Security Clearance, Operations Management
Education
Nova Southeastern University 2009 — 2012
Masters, Accounting
Embry-Riddle Aeronautical University 2005 — 2006
AS, Air Traffic Management
Florida Institute of Technology 1993 — 1997
Bachelors, Aviation Management - Flight Training
WellCare 2011 - Present
Verizon April 2008 - July 2011
Infinitive Resources April 2008 - July 2011
Prudential Tropical Realty January 2004 - September 2009
Prudential Tropical Realty January 2004 - September 2009
Verizon Data Services March 1998 - November 2003
Verizon Data Services January 2001 - January 2003
Verizon Data Services January 1998 - January 2001
Education
Edinboro University of Pennsylvania 1974 — 1978
BA, Mathematics
Edinboro University of Pennsylvania
BA; work, Mathematics; Computer Science
Verizon April 2013 - Present
A. Duie Pyle, Inc. June 2012 - April 2013
New Brighton Area School Dst September 2010 - June 2012
Sears, Roebuck and Co. March 1998 - March 2006
Skills
Management, Customer Service, Leadership, Sales, Public Speaking, Teaching, Event Planning, PowerPoint, Higher Education, Microsoft Office, Microsoft Excel, Microsoft Word, Account Management, Marketing, Team Building, Training, Time Management, Social Networking, Sales Management, Sales Process, Negotiation
Education
Edinboro University of Pennsylvania 2008 — 2010
Bachelor of Education (B.Ed.), Elementary Education and Teaching
Edinboro University of Pennsylvania 2000 — 2005
Bachelor of Business Administration (BBA), Comprehensive Business
The College Board October 2011 - Present
The College Board May 2006 - October 2011
MCI/Verizon 2003 - 2006
Verizon 1999 - 2003
Education
Elon University 1994 — 1998
Business Management, Marketing, Economics
Stripes Convenience Stores February 2015 - Present
Stripes Convenience Stores April 2014 - Present
Verizon January 2013 - April 2014
MetricTest November 2011 - January 2013
Sony Computer Entertainment America November 2008 - June 2010
Activision April 2003 - January 2008
Activision April 1999 - April 2002
Activision April 1998 - March 1999
Activision January 1997 - October 1997
Activision January 1995 - January 1997
Skills
Team Leadership, Game Development, Training, Online Gaming, Testing, Quality Assurance, Project Management, Management, iPhone, Windows, Troubleshooting, Mobile Games, Databases, Team Management, Video Games
Education
El Camino College 2005 — 2007
Current working on BA, Computer & Photography
Verizon June 1997 - Present
Verizon June 1997 - Present
Skills
Vendor Management, VoIP, Managed Services, Requirements Analysis, IP, ITIL, Agile Methodologies, Business Analysis, Project Management
Education
Elizabeth City State University 1990 — 1994
Mathematics and Computer Science
Verizon August 1990 - Present
Education
Villanova University 1996 — 1999
Master of Business Administration (MBA), Finance, General
Elizabethtown College 1981 — 1985
Bachelor of Science (BS), Accounting
El Camino College Comptom Center August 2010 - Present
Verizon August 1981 - Present
El Camino College January 1994 - August 2011
Skills
Teaching, Public Speaking, Training, Research, Leadership, Program Management
Education
El Camino College
Verizon November 2010 - February 2012
Skills
Telecommunications, Management, PMP, Vendor Management, Requirements Analysis, Program Management, Enterprise Architecture, Business Analysis, Integration, SDLC, Software Project..., Project Management, Data Center, Microsoft SQL Server, Troubleshooting, Disaster Recovery, MS Project, Requirements Gathering, SharePoint, Information Technology, Visio, Software Documentation
Education
Edinboro University of Pennsylvania 1981 — 1985
Fannie Mae October 2014 - Present
Fannie Mae October 2001 - Present
AOL April 2001 - October 2001
USEC June 1999 - April 2001
POPAI February 1998 - June 1999
Verizon August 1997 - February 1998
Skills
Management, Finance, Financial Reporting, Financial Analysis, Forecasting
Education
Elon University 1993 — 1997
BS, Finance
Elon University 1993 — 1997
BA, Economics
Georgetown Visitation Preparatory School
Verizon July 2009 - Present
Skills
Telecommunications, Project Management, Troubleshooting, VoIP, Process Improvement, Microsoft Office, Vendor Management, IP, Team Leadership, Service Delivery, Telephony, Wireless
Education
Franklin Pierce College 1998 — 2007
BS, Business Administration and Management, General
Embry-Riddle Aeronautical University 1992 — 1993
Avionics Maintenance Technology/Technician
Verizon May 1987 - Present
Education
Elizabeth City State University 1982 — 1985
Bachelor, Computer Science
Edinboro University of Pa April 1999 - Present
Edinboro University of Pennsylvania February 1995 - April 1999
Verizon October 1986 - September 1995
Verizon July 1979 - October 1986
Skills
Telecommunications, Higher Education, Research, Microsoft Office, Supervisory Skills, Microsoft Word, Teamwork, Training, Project Planning, Management, VoIP, Switches, Program Management
Education
Edinboro University of Pennsylvania 2009 — 2010
M.Ed., Concentration in Mathematics
Edinboro University of Pennsylvania 1975 — 1979
BS Secondary Education, Mathematics
Verizon September 2000 - Present
Verizon Business 2000 - 2006
MCI September 1998 - August 2000
MCI Corporation September 1996 - September 1998
MCI Corporation September 1995 - September 1996
IBM July 1993 - September 1995
Skills
Telecommunications, Troubleshooting, Vendor Management, Managed Services, Data Center, Testing, IP, Ethernet, Cloud Computing, MPLS, SDLC, Program Management, Process Improvement, Team Leadership, Registered Nurses, VoIP, Networking, Integration, Cisco Technologies, Software Documentation, Requirements Analysis, Service Delivery, Databases, Technical Support, SQL, Computer Network..., Unix, Telephony, Routers, Routing, T1, Cisco IOS, Solaris, VPN, TCP/IP
Education
Wake Technical Community College 2010 — 2012
Associate's Degree, Registered Nursing/Registered Nurse
Elon University 1989 — 1993
BS, Business Administration
Verizon August 2007 - November 2008
Education
ECPI University 1990 — 1992
associates, Computer Technology
Diane L Cannella, LLC August 2005 - Present
United Healthcare September 2003 - May 2005
Evatone, Inc. November 2002 - September 2003
Verizon 1988 - 2002
New York State Electric & Gas October 1983 - March 1988
Education
Elmira College
B.S.
union center fire dept January 2012 - Present
Verizon July 1982 - Present
Hearing Loss Association of America (HLAA) March 2001 - September 2013
Skills
DS3, T1, Cabling, Frame Relay, Telephony, DSL, Fiber Optics, Voice Mail, Telecommunications, Computer Network..., ISDN, VoIP, LAN-WAN, Optical Fiber, Avaya, Public Speaking, Training, Leadership, Nonprofits
Education
Elmira College 1979 — 1982
BS Human Services, Aging Services
our lady of lourdes high school 1975 — 1979
afton central school
Verizon October 1999 - Present
PMI Central Florida Chapter 2001 - 2005
Claritas, Inc 1989 - 1999
Skills
Project Management, VoIP, Cloud Computing, Volunteer Management, ITIL Certified, SIP Trunking, Process Improvement, Software Development, Agile Methodologies, PMP, Project Portfolio..., Management, Telecommunications, E-commerce, Product Management, Quality Assurance, Product Marketing, Networking, Consulting
Education
The George Washington University 1999 — 2000
Master’s certificate in IT Project Management
Elon University 1981 — 1985
BA, Mathematics
JWard Poetry October 2009 - Present
Verizon Business December 2003 - Present
verizon 2003 - 2009
Verizon September 1999 - December 2003
ISI security August 1996 - September 1999
Skills
Process Improvement, Risk Mitigation, Telecommunications, Microsoft Office, Customer Satisfaction, Word, PMP, Team Leadership, Outlook, Planning, Teamwork, Microsoft Word, Management, Troubleshooting, Microsoft Excel, Operations Management, Project Management, Contract Negotiation, Program Management, Team Building, VoIP, Vendor Management, Risk Management, Security, Call Centers, Project Planning, Leadership
Education
Elizabeth City State University 1993 — 1994
Verizon September 1999 - November 2009
Bell Atlantic 1995 - 2009
NYNEX December 1994 - August 1999
NYNEX January 1988 - December 1994
Education
Netlearn 1994 — 2009
Online Courses
Taylor Business Institute 1972 — 1973
Associates, Secrecretial Science
Fayetteville State University 1966 — 1970
Elizabeth City State University 1966 — 1967
Liberal Arts
Elizabeth City State University
year, Liberal Arts
Elizabeth City State University
year, Liberal Arts
Taylor Business Institute
Degree; Associate, Certifications; Secretarial Science
Taylor Business Institute
Degree; Associate, Certifications; Secretarial Science
Holiday Inn Express, Erie, PA October 2012 - Present
Flagship Paranormal 2010 - Present
Verizon June 2003 - Present
Education
Edinboro University of Pennsylvania
Associate of Science, Business Administration
McDowell High School
Pen Air Federal Credit Union February 2013 - Present
Verizon March 2012 - July 2012
MBA Consulting Services, Inc. (MBA CSi) May 2009 - July 2012
Base2 October 2011 - March 2012
Clearpath Solutions Group August 2009 - October 2011
Tech Solutions April 2008 - October 2008
Adcomm Digitel June 2004 - October 2007
Skills
Cisco Technologies, VMware, Storage Area Networks, Virtualization, VMware ESX, Disaster Recovery, Data Center, VMware Infrastructure, Cloud Computing, EMC Storage, Storage, Dell PowerEdge Servers, Storage Virtualization, vSphere, Backup Solutions, Enterprise Storage, Security, Enterprise Software, Enterprise Architecture, SaaS, SharePoint, Windows Server, RHEL, Ubuntu 9.10, Exchange 2010/2007/2003, Active Directory
Education
ECPI College of Technology 2007 — 2009
Computer Institute 2000 — 2001
Certification, A+, MCSE, PASS
Centreville High School 1996 — 1999
Diploma, General Studies
Earth and Spirit Walk March 2015 - Present
Verizon December 2006 - Present
Elements of Light March 2013 - November 2014
Luna Gaea 2010 - 2012
ICT Group March 2004 - December 2006
Skills
Troubleshooting, Public Speaking, Customer Service, Training, Technical Support, Call Centers, Microsoft Office, Leadership, Windows, Windows 7, Computer Hardware, Team Building, Networking, Coaching, Active Directory, Microsoft Excel, Process Improvement, Operating Systems, Servers, Call Center, Program Management, ITIL, Software Documentation, Visio, Telecommunications, Entrepreneurship, Entrepreneur, Personal Development, Lifestyle, Reiki, Energy Healing, Teaching, Meditation, Alternative Medicine
Education
ECPI University 2001 — 2003
AAS Computer Science, IT
Lockheed Martin Aeronautics December 2002 - Present
Verizon September 2000 - December 2002
United States Air Force February 1995 - April 1999
Skills
Aerospace, Earned Value Management, Systems Engineering, Defense, DoD, Military, Security Clearance, Information Assurance, Military Operations, Engineering Management, Air Force, Integration, Military Experience, Government, Leadership, Engineering, Manufacturing, Fiber Optics, Aircraft Maintenance, Aircraft, Program Management, Avionics, Project Management, Process Improvement, Government Contracting, Aviation, Management, Operations Management, Requirements Management
Education
Embry-Riddle Aeronautical University 2015 — 2017
Bachelor of Science Technical Management, Electrical and Electronics Engineering
Verizon February 2000 - Present
US Navy September 1999 - August 2000
US Navy June 1989 - September 1999
Skills
Telecommunications, Telephony, Troubleshooting, Switches
Education
Strayer University
Information Technology
Embry-Riddle Aeronautical University
Bachelor of Science (B.S.), Professional Aeronautics
University of Phoenix
Associate of Arts (AA)
Time Warner Cable contracting for Princeton Information April 2012 - Present
Verizon Business May 2008 - December 2011
Verizon April 1999 - May 2008
Bell Atlantic March 1987 - September 1995
Skills
Customer Service, Business Planning, Direct Sales, Sales, Account Management, Coaching, Selling, Management, Team Leadership, Relationship Management, Leadership, Sales Management, Customer Satisfaction, Team Building, Competitive Analysis, Forecasting, Sales Operations, Project Management, Training
Education
Elon University 1973 — 1977
BA, Business
Verizon February 2008 - Present
Price Waterhouse Coopers July 2006 - February 2008
Skills
IT Audit, Analysis, CISA, Process Improvement, Microsoft SQL Server, Auditing, Internal Controls
Education
Elizabethtown College 2002 — 2006
BS, Computer Science Information Systems, Accounting
Woltcom Telecommunications contractor June 2008 - September 2008
Verizon July 1977 - November 2007
Education
Edmonds Community College 2010 — 2011
Certificate, Aerospace Assembly Mechanic
Shoreline Community College 1978 — 1978
Certificate, Computer Aided Drafting - AutoCAD
Everett Community College 1974 — 1976
AA, Electronics Technology
The Art Institutes January 2015 - Present
Argosy University April 2008 - August 2014
Argosy University 2011 - 2011
Argosy University 2009 - 2011
Argosy University 2008 - 2009
Comcast January 2006 - January 2008
Trader Publishing May 2005 - December 2005
HSBC February 2004 - March 2005
Verizon January 2001 - November 2003
Skills
Staff Development, Customer Service, Higher Education, Admissions, Leadership Development, Recruiting, Coaching, College Recruiting, Student Affairs, Enrollment Management, Public Speaking, Adult Education, Student Recruiting, Career Counseling, Training, Resume Writing, Microsoft Office, Team Building
Education
Edinboro University of Pennsylvania 1995 — 2000
Bachelor's Degree, Psychology
Edinboro University of Pennsylvania 1994 — 2000
Bachelor's Degree, Fine and Studio Arts
Verizon December 2014 - Present
Various March 2014 - Present
Education
Emerson College
BS, Communications, Magna Cum Laude
TouchSuite June 2015 - Present
CenturyLink January 2015 - June 2015
Access Data Consulting Corporation/ Century Link Communications May 2014 - January 2015
Visium Resources, Inc. March 2013 - January 2014
Verizon October 2000 - February 2013
Skills
Business Analysis, System Requirements, Use Case, IP, Telephony, Fiber Optics, MPLS, User Acceptance Testing, Requirements Gathering, Gap Analysis, Functional..., Test Cases, Functional Requirements, Business Requirements, SDLC, Telecommunications, Program Management, Requirements Analysis, Process Improvement, Cross-functional Team..., Project Management
Education
ECPI College of Technology 1995 — 1996
Associate of Arts and Sciences (A.A.S.), Information Technology
seeking customer service position January 2014 - Present
PAR Technologies 2006 - January 2014
Verizon 1976 - 1998
Skills
Direct Sales, Sales Process, Account Management, Sales Operations, Salesforce.com, Product Management, Sales Management
Education
Elmira College 1970 — 1974
Bachelor of Arts (B.A.), Environmental Science
eCMMS January 2011 - Present
AMK Drives and Controls March 2004 - 2010
DataTec Industries January 2003 - February 2004
Verizon April 1998 - May 2002
Skills
Troubleshooting, Team Leadership, Project Management, Software Documentation, Process Improvement, Visio, Quality Assurance, Networking, Project Planning, Cross-functional Team..., Telecommunications, Vendor Management, Team Building, Testing, MS Project, Technical Writing, Six Sigma, Management
Education
ECPI University 2013 — 2015
Bachelor's degree, Information Technology Network Security
Strayer University 2010 — 2012
Bachelors, Information Technology
ECPI University 1992 — 1994
Associates, Computer Electronic Technology
chaffey college January 2010 - March 2012
Verizon September 1968 - January 2000
Education
Cal State Universitty Dominguez Hills 1977 — 1979
Batchelor of Science, Business Administration and Management, General, 3.0
El Camino College 1974 — 1977
Associate of Arts (AA), Marketing
Verizon Director - OSP ConstructionAmeritechJune 1965 - April 1996
Skills
IP, Ethernet, VoIP, Telecommunications, Integration
Education
Elmhurst College 1984 — 1988
BS, Business Management
Verizon September 2013 - Present
Verizon October 2005 - September 2013
Skills
VoIP, Telecommunications, Ethernet, IP, Network Design, Integration, Cisco Technologies, MPLS, Routing, Wireless, WAN, Switches
Education
Embry-Riddle Aeronautical University 1999 — 2002
BS, Aeronautics/Aviation/Aerospace Science and Technology, General
Verizon 2008 - Present
State of North Carolina August 2005 - January 2008
TES - The Employment Solution March 2005 - August 2005
Insight Global (IBM Contractor) April 2004 - March 2005
CAI Telecom/JPMorgan Chase April 1996 - April 2004
Skills
Network Security, Cisco Firewall Expert, ITIL, Information Security, IDS, Cisco ASA, Juniper Firewalls, Palo Alto Firewalls, Bluecoat Proxies, F5 BigIP, Fortinet Firewalls, CCNP Security, Cisco Certified, Enterprise Network..., Network Security Design, Troubleshooting, Disaster Recovery, Problem Management, Project Management, Configuration Management, Packet Capture, Cisco Security, Security Operations, Cisco Routers, Cisco Switches, Customer Service, System Administration, Windows, VoIP, CCNA, Juniper IDS, Sourcefire, Microsoft Office, Firewalls, Juniper Technologies, VPN, Cisco Technologies
Education
Copper Silicon Labs 2000 — 2000
CCNA Prep
Metropolitan Institute Of Network Technology 1990 — 1990
Certificate, Networking With SNA, TCP/IP & IPX
Elizabeth City State University 1982 — 1987
Bachelor of Science (BS), Computer Science
TEKsystems October 2013 - Present
Verizon July 1997 - September 2013
Matrix Communications November 1992 - June 1997
Tie Systems, portland, oregon June 1990 - October 1992
Pacific Bell May 1981 - June 1989
Skills
Telecommunications, Telephony, Unified Communications, Customer Service, Wiring, Panel Wiring, TCP/IP, Wiring Diagrams, XP, Mac, Schematic
Education
El Camino College
Associate of Arts (A.A.), Computer Science
Verizon
Skills
Commercial Pilot, Electrical
Education
Embry-Riddle Aeronautical University
AmeriGas Propane May 2011 - Present
AmeriGas May 2011 - Present
Verizon April 2007 - November 2010
Verizon August 1999 - November 2010
Verizon August 1999 - April 2007
King’sFamilyRestaurant March 1988 - August 1999
Skills
Call Center, Customer Service, Invoicing, Call Centers, Management, Training, Inventory Management, SAP, Troubleshooting, Quality Assurance, Sales, Customer Satisfaction, Team Building
Education
PittsburghBartendingSchool
Edinboro University of Pennsylvania 1984 — 1985
GreensburgSalemHighSchool
EdinboroUniversity
Verizon October 2000 - Present
Education
Salisbury University 2006 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Elon University 1996 — 2000
Bachelor of Science (BS), Finance and Management Info Systems
Verizon June 1996 - January 2011
Education
El Camino College 2010 — 2012
Verizon April 1996 - Present
Education
Florida Institute of Technology 2011 — 2013
Master of Business Administration (M.B.A.), Project Management
Embry-Riddle Aeronautical University 1990 — 1994
Bachelor of Science (BS), Aviation Maintenance Management
AT&T 2012 - Present
Sanderson Farms 2011 - 2012
Lennox International 2006 - 2011
Verizon 2005 - 2006
Haggar Clothing Co. 1998 - 2005
Republic Industries Inc. 1997 - 1998
Education
Embry-Riddle Aeronautical University
Bachelor of Science, Aeronautics
Verizon 2000 - Present
Skills
VoIP, Telecommunications, Managed Services, Wireless, IP, Ethernet, Telephony, Unified Communications, Computer Network..., T1, MPLS, WAN, Network Design, DSL, Optical Fiber, Team Building, Project Management, Customer Service, Training, Public Speaking, Management, Microsoft Excel
Education
West Virginia University
Elizabeth City State University
harrisburg high
Verizon 1993 - 2013
Education
West Los Angeles College 2001 — 2002
certificate, Medical Billing
El Camino College 1988 — 1989
none, Business Administration and Management, General
Lending Solutions Inc December 1995 - October 2013
Verizon April 2008 - October 2010
Skills
Banking, Credit, Loans, Credit Analysis, Customer Service, Mortgage Lending, Financial Analysis, Finance, Risk Management, Microsoft Excel, Customer Retention, Insurance
Education
Elgin Community College 2008 — 2010
Business, Management, Marketing, and Related Support Services
Elgin Community College 2008 — 2010
Associate's Degree, Marketing
Verizon June 2011 - Present
Enhanced Digital Printing January 2006 - June 2011
Skills
Logo Design, Pre-press, Business Cards, Graphic Design, Video, Posters, Postcards, Bindery, Flyers, OS X, Mac, Adobe Acrobat, Printers, Adobe Creative Suite, Image Manipulation, Software Installation, Telecommunications, Troubleshooting, Computer Hardware, Technical Support, Call Centers
Education
Edinboro University of Pennsylvania 2000 — 2005
Bachelor of Fine Arts (BFA), Graphic Design
Verizon Wireless March 2010 - Present
Verizon Wireless June 2005 - March 2010
Verizon Wireless February 2003 - June 2005
Verizon Wireless March 2002 - February 2003
Verizon Wireless September 2000 - March 2002
Verizon Wireless August 1999 - September 2000
Verizon Wireless August 1998 - August 1999
Verizon October 1997 - August 1998
Skills
Wireless, Mobile Devices, Customer Satisfaction, Telecommunications, Call Centers, Project Management, Management, Leadership, Customer Retention, Team Leadership, Cellular Communications, Process Improvement, Team Management, Training, Vendor Management
Education
Edinboro University of Pennsylvania 1996 — 2000
Bachelor of Fine Arts (BFA), BFA - Fine Arts with a concentration in Business Management
DeVry-Keller Graduate School
Foster Care to Success May 2010 - Present
Verizon April 1982 - November 2008
Skills
Nonprofits, Volunteer Management, Event Management, Grant Writing, Microsoft Office, Community Development, Strategic Planning
Education
Elizabeth City State University
Bachelor of Applied Science (B.A.Sc.), Mathematics
Strayer University
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Verizon
Skills
Telecommunications, VoIP, IP, Cisco Technologies, Switches, Network Design, TCP/IP, Wireless, Integration, Troubleshooting, Data Center, Unix, MPLS, Ethernet, Unified Communications, Testing, SIP, WAN, Telephony, Linux
Education
Elizabethtown College
Bachelor of Science (BS), Business Administration and Management