Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Verizon Salaries. You can even request information on how much does Verizon pay if you want to. Learn about salaries, pros and cons of working for Verizon directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
Ericsson July 2011 - Present
ADEX January 2011 - July 2011
UniTek Global Services November 2010 - January 2011
BCI Communications November 2010 - January 2011
Endeavor Telecom February 2009 - November 2010
Verizon January 2008 - September 2009
T-Mobile September 2007 - January 2008
Pitney Bowes May 2007 - September 2007
Cingular Wireless June 1998 - September 2005
USS Saratoga 1992 - 1994
Skills
Wireless, Telecommunications, UMTS, LTE, GSM, CDMA, T1, 4G, Troubleshooting, Network Design, 3G, IP, Wireless Networking, VoIP, Switches, Cellular Communications, RF, System Deployment, Cisco Technologies, Fiber Optics, Ethernet, Optical Fiber, Microwave, Telephony
Education
American River College 2013 — 2016
Associate of Science (A.S.), Industrial Electronics Technology/Technician, B
Microsoft Self Paced study 1998 — 2012
Certified, Microsoft Cedrtified Pro.
Comptia A+ IT technician 2007 — 2008
Certified, A+ IT tech
Heald College 2002 — 2003
Certification, Win2k Networking Technology
National Radio Institute 1994 — 1998
Certification, Telecommunications
Sacramento Judo Club
Green Belt June 2014, Kodokan Judo
Verizon October 2012 - Present
Education
American University 1993 — 1995
Master's Degree, Business Administration/Accounting
West Virginia University 1989 — 1993
Bachelor's Degree, Business Administration and Marketing
State of California May 2013 - Present
Verizon March 2013 - May 2013
Parrot Cellular July 2005 - March 2013
Mike's Discount Foods June 2003 - July 2005
Skills
Customer Service, Sales Management, Direct Sales, Training, Operations Management, Technical Support, Performance Reviews, Inventory Management, Troubleshooting, Human Resources, Hiring Employees, Disciplinary Action, Interviews, Business Meetings, Sales Presentations, Sales Motivation, Reliability, Merchandising, Customer Retention, Purchasing, Management, Sales
Education
American River College 2005 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
CSU Sacramento 2010 — 2011
Bachelor's Degree, Business Administration and Management, General
El Camino Fundamental High School
Datorama March 2015 - Present
SkillSurvey May 2009 - January 2015
Caregivery.com March 2007 - April 2009
Lawson Software July 2006 - January 2007
Competency Assessment Solutions September 2003 - June 2006
Inova Health System 1999 - 2003
Verizon 1998 - 1999
Mercer Consulting June 1995 - August 1998
Skills
SaaS, Marketing Strategy, Product Management, Product Development, Product Marketing, Start-ups, Product Launch, marketing automation, Lead Generation, Pardot, B2B, Entrepreneurship, Early Stage, Management, Performance Metrics, Statistics, Go-to-market Strategy, Marketing, Strategic Planning, Analytics, CRM, Enterprise Software, Strategy, Content Marketing, Salesforce.com, Google Analytics, Leadership
Education
American University - Kogod School of Business 1994 — 1996
MBA, Human Resources Management and Services
Washington and Jefferson College 1990 — 1994
BA, Psychology
Verizon January 1989 - December 2014
Verizon Enterprise Solutions January 2009 - January 2012
Verizon Enterprise Solutions April 2006 - January 2009
Verizon 1998 - 2002
Verizon 1994 - 1998
Verizon 1989 - 1994
Freddie Mac 1987 - January 1989
GEICO 1985 - January 1987
General Electric (GE) 1983 - January 1985
Internal Revenue Service 1982 - December 1982
Skills
Executive Management, Vendor Management, Telecommunications, Program Management, SDLC, Enterprise Architecture, Integration, Requirements Analysis, Cloud Computing, Strategy, Managed Services, IT Strategy, Project Management, Change Management, ITIL, Business Analysis, PMO, Data Center, Outsourcing, IT Management, Solution Architecture, PMP, Service Delivery, Software Project..., Professional Services, Project Portfolio..., Business Process, IT Service Management, Business Process..., IT Operations, Project Delivery, Business Transformation, Disaster Recovery, Information Technology, System Deployment, Governance, Pre-sales, Enterprise Software, Business Intelligence, IT Outsourcing, Requirements Gathering, Agile Project Management, CRM, Manage Client...
Education
The George Washington University - School of Business 1984 — 1987
MBA, Technology
American University - Kogod School of Business 1980 — 1983
BS, Cum Laude, Information Technology
United States Army Reserve June 2015 - Present
Pueblo Chemical Depot December 2014 - Present
United States Army Reserve January 2014 - June 2015
Army National Guard February 2013 - January 2014
Verizon March 2013 - August 2013
United States Army National Guard March 2012 - February 2013
Starbucks 2012 - 2013
U.S. Army February 2010 - March 2012
Iowa and Mississippi Army National Guard January 2001 - January 2007
Skills
Community Development, Intercultural..., Team Motivator, Logistics, Leadership, Project Management, Outstanding..., Organizational Support, Military Operations, Military, Program Management, Training, Customer Service, Security Clearance, Command, Military Logistics, Government, Military Experience, Afghanistan, Operational Planning, Leadership Development
Education
American Military University 2014 — 2015
Master's degree, Crisis/Emergency/Disaster Management
The University of Southern Mississippi 2006 — 2008
BA, Speech Communication
NCCI Holdings, Inc. December 2014 - Present
National Black Public Relations Society, Inc. October 2006 - Present
Verizon 2009 - 2013
Verizon Enterprise Solutions 2008 - 2009
Verizon Enterprise Solutions 2006 - 2008
Empire Blue Cross Blue Shield 2003 - 2006
Freddie Mac 2000 - 2003
Association Innovation Management 1997 - 2000
Jefferson Lab 1993 - 1997
Daily Press October 1990 - October 1993
Skills
Internal Communications, Strategic Communications, Crisis Communications, Strategy, Public Relations, Media Relations, Corporate Communications, Leadership, Event Management, Communication Training, Vendor Management, Publicity, Human Resources, Message Development, Communications Planning, Messaging, Integrated Marketing, Speech Writing, CRM, Press Releases, Reputation Management, Public Affairs, Social Media...
Education
American University
M.A.
Hampton University
B.A.
Level 3 Communications January 2015 - Present
tw telecom September 2014 - Present
Verizon January 1991 - 2014
Verizon 2007 - 2010
Verizon 1999 - 2007
MCI Communication 1995 - 1999
MCI Communication 1991 - 1995
Skills
Vendor Management, Telecommunications, Project Management, Program Management, SDLC, Managed Services, MPLS, Ethernet, Data Center, Toll Free, VoIP, Customer Service, Service Delivery, Integration
Education
American River College
County of Ventura November 2013 - Present
Verizon August 2006 - November 2012
SA-TECH March 2003 - August 2003
Packard Bell NEC May 1989 - February 1998
Skills
Troubleshooting, Technical Support, Operating Systems, Hardware, Networking, Help Desk Support, Testing, Windows, Laptops, Automation, Analysis, Fiber Optics, Remote Desktop, Optical Fiber, Norton Ghost, Telecommunications, VoIP, Dell Computers, IP, Cisco Technologies, Routers, System Deployment, LAN-WAN
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
Master of Network Communications, Computer Systems Networking and Telecommunications, 3.66
DeVry University-California 2004 — 2006
Bachelor of Science (B.S.), Technical Management, 3.96
Ira A. Fulton Schools of Engineering at Arizona State University 1980 — 1984
N/A, Electrical and Electronics Engineering, C
Glendale Community College 1977 — 1979
Associates of Arts, Electrical Engineering Technologies/Technicians, 2.6
American River College 1976 — 1977
Associates of Science, Math and Physical Sciences, Electrical and Electronics Engineering, 2.6
LeapFrog Solutions September 2015 - Present
Surescripts LLC January 2012 - April 2015
KBR, Inc. October 2005 - June 2011
FPMI Solutions March 2004 - April 2005
Verizon December 1996 - November 2003
Skills
Marketing Management, Marketing Communications, Marketing, Advertising, Leadership, Strategy, Editing, Internal Communications, Strategic Communications, Management, Sponsorship, Market Planning, Direct Mail, Proposal Writing, Trade Shows, Project Management, Analysis, Market Analysis, Negotiation, Strategic Planning, Budgets
Education
American University
BA, Communications
University of Maryland University College
MS, Business Management/Marketing
Verizon November 2007 - October 2013
Skills
Team Leadership, Software Documentation, Training, CRM, Visio, Access, Salesforce.com, Leadership, Microsoft Office
Education
American Public University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Monroe College 1997 — 2000
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
Verizon January 2000 - Present
GTE January 1995 - December 1999
Skills
Process Improvement, Forecasting, Business Process..., Financial Analysis, Business Analysis, Risk Management, Project Management, Analysis, Analytics, Team Leadership, Budgets, Contract Negotiation, Mergers, Project Planning, SAP
Education
University of New Haven 1996 — 1998
Master's degree, Business Administration and Management, General
American University 1985 — 1988
Bachelor's degree, Finance, General
Lee Hecht Harrison 2014 - Present
West Coaching Network December 2011 - Present
Leadership Arlington 2011 - Present
LightPlay Coaching LLC July 2010 - Present
WE CAN- Women Entrepreneurs- Community, Accountability and Networking 2010 - 2013
Altum, Inc. August 2009 - February 2010
Fannie Mae 2005 - August 2009
Verizon 2004 - 2005
Lam Research 2002 - 2003
Avaya Communications ( VPNET Technologies) 1999 - 2002
Skills
Coaching, Team Building, Organizational..., Leadership Development, Strategic Planning, Executive Coaching, Leadership, Management Consulting, Start-ups, Public Speaking, MBTI, Workshop Facilitation, Performance Management, Strategy, Business Strategy, Executive Development, Emotional Intelligence, Change Management, Personal Development, Training, Culture Change, Career Development, 360 Feedback, Management Development, Organizational Design, Talent Management, Organizational..., Business Coaching, Conflict Resolution, Career Counseling, Employee Engagement
Education
Georgetown University 2013 — 2013
Certificate of Organizational Consulting and Change Leadership
Georgetown University 2010 — 2011
CLC
Thunderbird School of Global Management 1997 — 1999
MIM
Georgetown University 1990 — 1994
BSFS
American University
Verizon May 2013 - Present
Systems Made Simple, Inc. Supporting the Department of Veteran Affairs (WebOPS) February 2013 - May 2013
CSSS.NET Supporting the Department of Veteran Affairs (WebOPS) September 2012 - February 2013
CSSS.NET Supporting the Department of Veteran Affairs (WebOPS) May 2011 - September 2012
American Public University System January 2010 - April 2011
American Public University Systems November 2008 - February 2010
Technology Forums, Inc. March 2008 - October 2008
Trex Company October 2005 - March 2008
The Library Corporation 2001 - 2005
Skills
Windows, Active Directory, Troubleshooting, Windows Server, Servers, Security, SQL, HTML, VMware, System Administration, Microsoft SQL Server, IT Management, Linux, IIS, Nagios, Syslog-ng, Project Management, Data Center, Data Migration, SOX Compliancy, HIPAA, NIST, Operating Systems, Technical Support, Software Documentation, Integration, SharePoint, Requirements Analysis, Networking, XP, Enterprise Architecture, TCP/IP, Testing, Software Development, Computer Hardware, Oracle
Education
American Public University System 2009 — 2012
Completing Master's of Science, Information Technology - Digital Forensics
Shepherd University 1997 — 2001
Bachelor's of Science, Computer and Information Sciences
Department of Veterans Affairs August 2013 - Present
High Performance Technologies, Inc. November 2010 - Present
Royal International February 2010 - May 2010
Verizon June 1999 - July 2009
UUNet Technologies April 1998 - June 1999
UUNET 1998 - 1999
CC Pace September 1996 - April 1998
ISSI Inc. July 1995 - September 1996
The American University December 1992 - July 1995
Skills
Business Process..., Analysis, Enterprise Architecture, IT Strategy, Leadership, Management, PMP, Program Management, Project Management, Project Planning, Requirements Analysis, Requirements Gathering, SDLC, Software Documentation, Software Project..., Telecommunications, Information Technology, Business Analysis, IT Management, Vendor Management, PMO
Education
American University 1992 — 1994
M.S, Information Systems
American University 1985 — 1992
B.S, Computer Systems Applications
PM Study Class
CSC October 2013 - Present
BAE Systems October 2004 - June 2013
Verizon January 2002 - August 2003
Skills
Government, Legal Writing, Program Management, Defense, Policy, Legal Research, Analysis, Policy Analysis, DoD, Contract Management, International Relations, Corporate Governance, Project Management, Risk Management, Project Planning, FCPA, Data Analysis, Export Control..., Anti-corruption, Data Privacy, UK Bribery Act, ITAR, EAR
Education
American University 2001 — 2004
Master of Arts (M.A.), International Relations and Affairs
Monmouth University 1998 — 2000
Bachelor's degree, Political Science and Government
VASTEC September 2015 - Present
Freddie Mac October 2013 - Present
500++ Non-LION, Clarke Group LLC December 1998 - Present
SolomonEdwards July 2013 - October 2013
Fannie Mae September 2008 - June 2013
Fannie Mae February 1998 - June 2013
SOS International Ltd. 2008 - 2008
Twinsoft 2007 - 2007
STG Inc 1996 - 1998
Verizon 1995 - 1996
Skills
SDLC, SharePoint, Requirements Analysis, Business Analysis, Unix, Enterprise Architecture, Disaster Recovery, Oracle, Process Improvement, Requirements Gathering, Project Management, Perl, Agile Methodologies, Software Project..., Quality Assurance, .NET, Risk Management, Data Warehousing, Software Documentation, ASP.NET, Visual Studio, Data Center, JavaScript, Business Intelligence, Analysis, Integration, Security, VBA, Architecture, Systems Analysis, Visio, SOA, Business Requirements, Web Applications, Access, PMP, Vendor Management, IT Strategy, Analytics, PMO, Taxonomy, InfoPath, RFQ, Technical Recruiting, Team Building, RFP experience, Proposal Production, Appraising, Technical Direction, ITIL
Education
Strayer University (VA) 1998 — 2007
162 QtrHours - Summa Cum Laude, BS Information Systems (CIS), 4.0
Northern Virginia Community College 1996 — 1997
Statistics, Pass / Fail - Passed
Canal Zone College, Balboa Canal Zone, Republic of Panama 1963 — 1964
Business Administration and Management, General, Passed
American University
Management Information Systems (MIS)
Westat June 2015 - Present
American University August 2013 - June 2015
Verizon June 2014 - August 2014
American University Coping and Emotion Lab January 2014 - June 2014
Verizon June 2013 - August 2013
Skills
Access, Team Leadership, Leadership, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Visio, Networking, Microsoft Word, Troubleshooting, Windows
Education
American University 2011 — 2015
Bachelor of Science (BS), Bachelor of Arts (BA), Business Administration and Psychology
Aquinas Institute 2009 — 2011
Health Management Systems April 2013 - Present
Tenet Healthcare February 2012 - January 2013
Big D Concrete February 2011 - January 2012
Verizon January 2010 - December 2010
Verizon Business January 2009 - December 2010
Verizon Telecom 2008 - 2009
Verizon Telecom 2008 - 2008
Verizon Telecom 2006 - 2008
Verizon 2005 - 2006
Verizon 2002 - 2004
Skills
waterfall methodology, agile methodology, Work Flow Design, process flow, MS Project, MS Office Suite, SQL database design, visio, UML, PMP, Product Management, Integration, SQL, C#, Process Improvement, Agile Methodologies, Vendor Management, SDLC, Training, Visio, Quality Assurance, Microsoft Office, Gap Analysis, Resource Management, Change Management, Waterfall, Process Flow, Databases, Testing, Project Planning, Business Analysis, XML, Business Requirements, Access, Database Design, Cross-functional Team..., Project Management, ASP.NET, Software Documentation, Microsoft SQL Server, Agile Project Management, Analysis, Web Services, Management, Software Project..., Leadership, Requirements Analysis, MySQL, Web Applications, Unix
Education
Stanford University 2007 — 2008
Post Graduate Certificate, Stanford Advanced Project Management
The University of Dallas 2004 — 2005
Post Graduate Certificate, Database Management
The University of Dallas 2001 — 2004
M.B.A, Information Technology
American University of Beirut 1994 — 1998
Bachelor, Business Administration
Verizon June 2015 - Present
AGT International (formerly 3i-MIND) May 2011 - April 2015
Kaufman Advertising Agency, LLC October 2007 - August 2010
Planned Furniture Promotions, An Affiliate of Gene Rosenberg and Associates 2005 - November 2009
D&G Licensing 2005 - 2006
13th Floor Graphics 2004 - 2005
Legal Affairs Magazine (affiliate of Yale Law School) February 2002 - 2004
Potomoac Tech Journal- start-up under American City Business Journals January 2000 - January 2002
Editorial Projects in Education 1998 - 2000
Skills
Google Analytics, Marketing Strategy, Project Management, Management, Online Advertising, Digital Marketing, Marketing Communications, Advertising, Process Improvement, Direct Marketing, Digital Media, Budgets, Marketing, Sales Management, Team Building, Customer Service, New Business Development, Event Management, Business Strategy, Project Planning, Analysis, Contract Negotiation, Product Management
Education
American University 1995 — 1999
Bachelor of Arts, Graphic Design & Communications
Scotch Plains Fanwood High School 1991 — 1995
Verizon
Skills
Call Centers, Program Management, Telecommunications, Cross-functional Team..., Management, Project Management, Process Improvement, Vendor Management, Managerial Finance, Leadership, Operations Management, Team Leadership, Change Management, Project Planning
Education
American University
Hampton University
Lead Virginia
Lead Virginia
Verizon 2013 - Present
Express Professionals May 2012 - Present
Priority Events and Planning November 2011 - Present
Skills
Event Planning, Event Management, Event Execution, New Business Development
Education
American River College
Business, Social Science and Liberal Arts
jccUSA Digital July 2011 - Present
DiaXsys Inc. June 2012 - July 2013
Booz Allen Hamilton April 2009 - June 2011
Verizon January 2006 - December 2008
MCI 1999 - 2005
Weil Gotshal and Manges 1995 - 1999
U.S. Senator Bob Smith (R-NH) July 1991 - January 1995
Skills
Government, Public Policy, Legislative Relations, Strategy, Policy Analysis, Federal Government, Editing, Operations Management, Strategic Partnerships, Project Management, Marketing, Corporate Communications, Strategic Planning, International Relations, Crisis Communications, Grassroots Organizing, Politics, Management, Research, Marketing Communications, New Business Development, Public Relations, Coalitions, Start-ups, Business Development, Public Affairs, Grassroots Mobilization, Legislative Affairs, Telecommunication..., Government Relations, Government Affairs, Event Planning, Writing, Telecommunications, Internal Communications, Grassroots Communication, Grassroots Development, Product Development, Customer Service, Inventory Management, Provisioning, Web Content, Sales Presentations, Manage Client..., Small Business, Mobile Health, Online Advocacy, Digital Marketing, Social Media Marketing, Social Media Strategist
Education
Georgetown University 2014 — 2014
Professional Certificate - Georgetown School of Continuing Studies, Digital Marketing, Successful Completion
American University
B.A., Political Science
BT Federal Inc. March 2015 - Present
Level 3 Communications April 2012 - February 2015
General Dynamics IT February 2011 - April 2012
EP Associates Inc. 2009 - February 2011
Verizon September 1982 - 2009
Skills
Program Management, Business Development, Telecommunications, Business Analysis, Business Intelligence, Business Process..., Cloud Computing, Competitive Analysis, Contract Negotiation, Cross-functional Team..., Data Center, DoD, Leadership, Integration, Managed Services, Enterprise Software, Management, Marketing, Networking, Professional Services
Education
University of Pennsylvania - The Wharton School 1997 — 1997
American University
Master of Science
Rutgers University
Bachelor of Arts
Shipley Associates
The George Washington University
Masters Certificate; School
All About Travel'n October 2012 - Present
SGI-USA May 2005 - February 2012
Verizon April 1994 - December 2003
Skills
Event Planning, Public Speaking, English, Customer Service, Customer Relations, Microsoft Office, Excel, Teaching, Word, PowerPoint, Outlook, Problem Solving, Sales Support, Customer Satisfaction, Account Management, Social Media, Coaching, Telephone Skills, Advertising, Photoshop, Online Marketing, Social Media Marketing, Budgeting, Call Center, Marketing Communications, Promotions, Windows, Public Relations, Database Administration, Email Marketing, Scheduling, Administration, Negotiation, Vendor Relations, Event Management, Strategic Planning, Fundraising, Team Building, Leadership, Microsoft Word, Budgets, Process Scheduler, System Administration, Microsoft Excel
Education
American Public University System 2013 — 2015
Master of Arts (M.A.), International Relations and Affairs, Peace Studies and Conflict Resolution
University of Phoenix-Southern California Campus 2000 — 2001
Organizational Management
California State University-Long Beach 1993 — 1999
Bachelor of Arts, International Studies - Africa
LKG Consulting July 2011 - Present
DigitalGlobe November 2010 - July 2011
LKG Group June 2009 - November 2010
Level 3 Communications February 2007 - May 2009
Sterling-Rice Group December 2005 - February 2007
Level 3 Communications 1998 - 2005
Enable - Subsidiary of KN Energy 1997 - 1998
MCI Communications 1991 - 1997
Verizon 1994 - 1995
Skills
Go-to-market Strategy, Telecommunications, Marketing, B2B, Consulting, Product Management, Business Development, Start-ups, Product Development, Cross-functional Team..., SaaS, Business Strategy, Marketing Strategy, Project Management, Competitive Analysis, Strategic Planning, Product Marketing, Positioning, New Business Development, Mergers & Acquisitions, Program Management, Strategy, Strategic Partnerships, Leadership, Cloud Computing, Wireless, Management, Account Management, Direct Sales, Sales, Business Planning, Solution Selling, CRM, Enterprise Software, Integrated Marketing, Selling, Salesforce.com, Mobile Devices
Education
American University - Kogod School of Business 1994 — 1997
Masters of Business Administration, Marketing
Virginia Polytechnic Institute and State University - Pamplin College of Business 1986 — 1990
BS, Marketing
Verizon January 2013 - Present
Verizon February 2011 - January 2013
Verizon June 2004 - February 2011
Sprint October 1997 - June 2004
ipNetfusion August 2000 - April 2001
White Pine Software February 1997 - October 1997
PSINet June 1995 - January 1997
Eon Corporation (TV Answer) 1989 - 1994
Skills
Strategic Partnerships, Product Management, Strategy, Competitive Analysis, Go-to-market Strategy, Marketing Strategy, Telecommunications, Product Development, Strategic Planning, Segmentation, Business Development, Market Research, Program Management, Leadership, Customer Experience, Sales, Marketing, Multi-channel Marketing, Product Marketing, Integration, Process Improvement, Analysis, Vendor Management, SaaS, Marketing Communications, Cross-functional Team..., Mobile Applications, Mobile Devices, User Experience, Online Advertising, Customer Insight, Direct Marketing, Marketing Management, Wireless, Advertising, Business Planning, Change Management, Analytics, Solutions Marketing, Business Case, Product Lifecycle..., Six Sigma, CRM, Digital Media, Emerging Technologies, Lean Thinking, Minitab, DFLSS
Education
American University 1992 — 1996
MBA
Boston University 1985 — 1989
BS
Gonzaga College High School 1981 — 1985
ICC MORTGAGE SERVICES September 2014 - Present
Reliance First Capital June 2012 - August 2014
ICC MORTGAGE SERVICES January 2011 - June 2012
Verizon October 1999 - December 2010
Verizon July 1996 - October 1999
Skills
Call Centers, Cross-functional Team..., Training, Mortgage Lending, Team Building, Sales, Telecommunications, Real Estate, Loans, Employee Training, FHA, Refinance, Business Development, CRM, Negotiation, Recruiting
Education
University of Phoenix 2002 — 2004
MA, Organizational Management
State University of New York - System 2000 — 2002
BA, History
American University
Verizon October 2009 - Present
US Army May 1989 - June 2008
Skills
Security, Military Operations, Military, National Security
Education
American Military University 2011 — 2013
Bachelor of Arts (B.A.), Computer and Information Systems Security/Information Assurance
Rigpa US September 2006 - Present
Loginsoft Consulting LLC March 2006 - December 2012
Verizon September 2001 - October 2005
NRTC: Telecommunications April 2000 - December 2001
Bell Atlantic June 1966 - December 2000
Skills
Event Planning, Event Management, Project Management, Life Coaching, Meditation, Microsoft Office, Photography, Training, Editing, Workshop Facilitation, Volunteer Management
Education
American University 1996 — 1998
Multimedia
The George Washington University
AA, General Studies
Verizon 2011 - February 2013
Verizon 2003 - 2011
Verizon 2000 - 2003
Verizon 1998 - 2000
Verizon 1996 - 1998
Skills
Telecommunications, SDLC, Project Management, Requirements Analysis, Process Improvement, Integration, Program Management, SharePoint, Quality Assurance, Analysis, Product Management, Management, Software Documentation, Training, Business Analysis, Cross-functional Team..., Testing, Business Process, Release Management, Agile Methodologies, Leadership
Education
American Universtity 1987 — 1992
Bachelor's degree, Public Affairs: Law & Society
Verizon Communications
PJG Associates February 2003 - Present
Total Benefit Communications an Ascensus company October 2013 - Present
T. Rowe Price June 1999 - January 2003
Verizon May 1997 - June 1999
Computer Sciences Corporation February 1983 - April 1997
Kelly Ryan Associates (formerly Wells Recruiting Systems) November 1981 - February 1983
McLaughlin Research Corporation 1980 - 1981
Computer Data Systems, Inc. June 1979 - November 1980
McLaughlin Enterprises LTD October 1975 - May 1979
Skills
Onboarding, HR Policies, Compliance, Talent Acquisition, Human Capital Management, Employee Benefits, HR Strategy, Global HR, Auditing, Benchmarking, Strategic Planning, Employee Relations, Performance Management, Talent Management, Orientation, Compensation, Workforce Planning, Employee Engagement, Organizational..., Career Services, HR Consulting, Policy, Mergers, Management Consulting, Talent Development, Benefits, Succession Planning, Recruitment/Retention, Career Development, Leadership Development, Interviewing, Technical Recruiting, Full-cycle Recruiting, Executive Coaching, Employment Law, Human Capital Strategy, Deferred Compensation, Strategy, Personnel Management, Mergers & Acquisitions, Leadership, Human Resources, Management, Temporary Placement, Consulting, Program Management, Outsourcing, Organizational Design, Executive Search, Recruiting
Education
American University - Kogod School of Business 1978 — 1981
BSBA, Business and Human Resources Management
Northern Virginia Community College 1975 — 1978
Associate in Applied Science - AAS, Business
Verizon August 2015 - Present
University of Maryland September 2014 - June 2015
Verizon Wireless June 2014 - August 2014
Heather Podesta + Partners May 2011 - July 2013
Skills
Political Campaigns, Research, International Relations, Event Planning, Social Media, Renewable Energy, Energy Policy, Public Policy, Foreign Policy, Policy Analysis, Analysis, Microsoft Office, Nonprofits, Policy, Government, Social Networking, Political Science, Political Communication, Grassroots Organizing, Politics, Political Consulting, Legislative Relations, Legislation, Marketing, Strategic Communications, International..., Legislative Research
Education
University of Maryland College Park 2013 — 2015
Master of Business Administration (MBA), Marketing/Marketing Management, General
American University 2006 — 2010
BA, History and International Studies
Girls Preparatory School
Strategic Sourcing and Finance Operations April 2015 - Present
Verizon January 2006 - March 2015
MCI June 1984 - January 2006
Skills
Telecommunications, Managed Services, Project Management, Program Management, Outsourcing, Management, Marketing Strategy, VoIP, Direct Sales, Process Improvement, SaaS, Business Strategy, Professional Services, Executive Management, Customer Satisfaction, Vendor Management, Contract Negotiation, Team Building, Business Development, Strategic Planning, Integration, Business Intelligence, Requirements Analysis, Strategy, Strategic Partnerships, PMP, IP, Wireless, Business Analysis, Product Management, Leadership, Solution Selling, Unified Communications, CRM, Account Management, Change Management, SDLC, Cloud Computing, Call Centers, PMO, Cross-functional Team..., Start-ups, Call Center, Business Process..., Data Center, Telephony, Salesforce.com, IT Strategy, Customer Service, New Business Development
Education
American University - Kogod School of Business
Bachelor of Science in Business Administration, Finance
Verizon January 2014 - Present
Verizon November 2012 - January 2014
Verizon May 2008 - November 2012
Verizon January 2006 - May 2008
Verizon December 2001 - January 2006
KnowledgeView January 1999 - December 2001
various start-ups 1996 - 1999
Skills
Linux, Ethical Hacker, Technology Development, Financial Managment, Java, Security, MySQL, Apache, Python, Perl, PHP, Windows, IT Service Management, Testing, Telecommunications, Project Management, Software Development, Business Analysis, R, SPSS, Vendor Management, Operations Management, Arch Linux, Linux Network..., C#, XML, LAMP, Analytics, Statistics, Development Management, Visio, Integration, Agile Methodologies, SDLC, Software Project..., Enterprise Architecture, Cloud Computing, IT Strategy, IT Operations, Requirements Analysis, JavaScript, .NET, Mobile Devices, Analysis, MS Project, Business Intelligence, Databases, Management, ASP.NET, Technological Innovation
Education
Walden University 2008 — 2015
Doctor of Philosophy (PhD), Finance
The University of Dallas 2003 — 2006
Masters of Business Administration (MBA), Corporate Finance
American University of Beirut 1992 — 1998
Bachelor of Science (BS), Computer Science
American Community School - Beirut Lebanon 1986 — 1992
American High School Diploma, Computer Science
Gestalt OSD Center January 2000 - Present
NTL Institute 1984 - Present
Howard K Jackson & Associates 1990 - 2013
NTL Institute of Applied Behavioral Science 1985 - 2011
Verizon 1977 - 2000
Skills
OSD Certified..., Executive Coaching, Employee Engagement, Culture Change, Leadership Development, Appreciative Inquiry, Management, Organizational..., Program Management, MBTI, 360 Feedback, Emotional Intelligence, Conflict Management, Coaching, Event Management, Talent Management, Conflict Resolution, Strategic Planning, Management Development, Personal Development, Group Dynamics, Performance Improvement, Organizational Learning, Management Consulting, Career Development, Change Management, Executive Development, Organizational Design, Training, Workshop Facilitation, Team Building, Cross-functional Team..., Organizational..., Strategy, Action Learning, Diversity Training, Performance Management, Business Coaching, Retreats, Leadership, Public Speaking, Succession Planning, Training Delivery, Instructional Design, Organizational Behavior, NLP, Career Counseling, Employee Training, Consulting, Diversity & Inclusion
Education
American University 1983 — 1984
MSHRD, Organization Development
Gestalt OSD Center
OSDCP
Verizon October 2014 - Present
International Monetary Fund 2013 - 2013
CVS Caremark Corporation November 2006 - October 2011
Skills
Customer Service, Help Desk Support, Laptops, Printers, Program Management, Social Media, Software Installation, Troubleshooting, Leadership, Microsoft Office
Education
American Public University System 2014 — 2016
Associate's Degree, Computer Technology/Computer Systems Technology
Verizon April 1999 - Present
Espey Mfg & Electronics Corp. February 1999 - April 1999
CellularOne-BDC October 1998 - February 1999
US Navy August 1992 - August 1998
Skills
Electrical..., Wiring, Wiring Diagrams, Specifications, Electronics, Fiber Optics, Steel Structures, Supervision, Network Installation, DC Power, ac power, System Testing, Central Office, Software Installation, IP, Project Management, Program Management, T1, Network Security, Project Planning, Team Building, Security, Routers, Cisco Technologies, Maintenance & Repair, Vendor Management, Wireless Networking, Computer Network..., VoIP, Network Design, Technical Support, Strategic Planning, WAN, Software Documentation, Cabling, Cross-functional Team..., Quality Assurance, Analysis, Social Networking, Testing, DS3, Computer Hardware, System Deployment, Troubleshooting, Switches, Telephony, Wireless, Telecommunications, Network Administration, Linux
Education
Blue Lotus School of Reiki 2015 — 2015
First Degree Reiki Practitioner, Reiki
American Military University 2012 — 2015
Master's degree, Psychology
University of Management and Technology 2010 — 2012
Masters, IT Project Management
Western International University 2008 — 2009
Associate's, Business
Navy Electronic Calibration School 1994 — 1994
Navy Electronics Technician School 1992 — 1993
Lansingburgh High School 1989 — 1992
Cormag Consulting January 2001 - Present
Fordham University 1999 - 2004
Verizon (formerly AT&T, Nynex, Bell Atlantic, NYT) 1996 - 1998
Verizon 1992 - 1995
Verizon 1989 - 1991
Verizon 1985 - 1989
Verizon 1983 - 1985
Skills
Leadership Development, Executive Coaching, Organizational..., Coaching, Leadership, Talent Development, Organizational..., Management, Change Management, Team Leadership, Strategic Consulting, Succession Planning, E-Learning, Strategic Leadership, Business Ethics, 360 Feedback, Online Learning, Performance Improvement, Training, Career Development, Strategic Planning, Management Consulting, Talent Management, Team Building, Organizational Culture, Culture Change, Cross-cultural..., Values-based Leadership, Values Alignment, Human Resource..., Strategic Goal Setting
Education
Columbia University - Columbia Business School 2011 — 2012
Graduate Certificate, Executive and Organizational Coaching Certification
American University
MS, HR/HRD, Organization Development
Fairfield University
BA, History, Education
University of Virginia
TEP, The Executive Program
Verizon Ventures July 2012 - Present
AdTheorent November 2014 - Present
Driversiti November 2014 - Present
Antengo November 2014 - Present
Bug Labs November 2014 - Present
Verizon December 2005 - June 2012
Verizon (GTE prior to July 2000 merger) December 1998 - December 2005
Iridium August 1997 - December 1998
GTE/Verizon June 1995 - August 1997
Skills
Strategic Planning, Telecommunications, Mergers & Acquisitions, Due Diligence, Portfolio Management, Mergers, Corporate Venture..., Financial Analysis, Analysis, Investments, Business Development, Corporate Strategy..., Program Management, LIHTC, Affordable Housing, Acquisitions, Negotiation, Project Management
Education
Georgetown University - The McDonough School of Business 1993 — 1995
MBA, Finance
American University
Bachelor of Arts (BA), International Studies and German
Huntingdon Area High School
Verizon June 1998 - Present
EDM 1991 - 1998
Skills
Data Warehousing, Business Intelligence, Loyalty Analytics, Business Analysis, Predictive Analytics, IT Strategy, Enterprise Architecture, Integration, Telecommunications, Cloud Computing, Program Management, Requirements Analysis, Software Project..., PMP, SDLC, IT Management, SOA, Solution Architecture, Vendor Management, PMO, Analytics, Software Development, IT Service Management, Agile Methodologies, Databases, Project Management
Education
Southern Methodist University 2002 — 2010
Master, Engineering Management
American University of Beirut 1987 — 1995
Master, Computer and Communications Eng'g
Verizon January 2012 - Present
University of Maryland University College January 2012 - Present
University of North Texas August 2009 - May 2012
Verizon May 2010 - January 2012
Verizon September 1999 - May 2010
Skills
Program Management, Strategy, Change Management, Visio, SDLC, Six Sigma, Requirements Analysis, Process Improvement, Business Strategy, Agile Methodologies, Leadership, Project Management, Product Management, Leadership Development, New Business Development, Telecommunications, Operations Management, Management, Team Building, Release Management, University Teaching, Analysis, Integration, Quality Assurance, Process Engineering, Software Project..., Business Operations..., Software Documentation, Strategic Planning, Business Intelligence, PMP, Team Leadership, Vendor Management, Solution Architecture, IT Strategy, Product Development, Enterprise Architecture, Business Development, Lean Management, Entrepreneurship, Black Belt, XML, Data Analysis, Business Process..., Business Analysis, Software Engineering, Teaching Experience, Community Organizing, Teacher Training, Java
Education
Southern Methodist University - Cox School of Business 2008 — 2008
Executive Education, Finance & Accounting Certificate, Accounting and Finance
Southern Methodist University 2004 — 2008
Doctor of Engineering, Engineering Management
Southern Methodist University 2003 — 2008
Executive Education - School of Business, Leadership, Management, Finance, Negogiations
Southern Methodist University 2001 — 2003
MS, Software Engineer
American University of Beirut 1994 — 1998
BE, Mechanical Engineering
AyeSail Investments January 2006 - Present
Verizon 1970 - 2006
Verizon Communications January 1979 - December 2005
Skills
Quality Management, Process Improvement, Six Sigma, Process Mapping, Quality Assurance, Professional..., Master Captain (up to..., Management Consulting, Program Management
Education
American University - Kogod School of Business 1996 — 2000
BS, Business
TEKsystems July 2011 - Present
TEKsystems July 2009 - July 2011
Compuware May 2007 - July 2009
Compuware August 2004 - May 2007
Reader's Digest - eFundraising December 2003 - July 2004
Verizon March 2001 - October 2003
Skills
Enterprise Architecture, SDLC, Agile Methodologies, SOA, Solution Architecture, Software Project..., IT Strategy, Requirements Gathering, Software Development, Enterprise Software, Integration, Agile Project Management, Requirements Analysis, Program Management, Business Analysis, TOGAF, Cloud Computing, Resource Management, Scrum, PMP, .NET, Project Portfolio...
Education
American University of Beirut
Bachelor of Engineering, Computer and Communications
MicroStrategy 2015 - Present
Spirent Communications January 2013 - 2015
Genesys 2010 - 2013
KCI 2003 - 2010
Axel Johnson Inc. 2000 - 2003
Verizon 1994 - 2000
Skills
SaaS, Strategy, Leadership, Executive Management, Cross-functional Team..., Telecommunications, Cloud Computing, Start-ups, Leadership Development, Management, CRM, Account Management, Business Development, Customer Experience, Program Management, Customer Service, Entrepreneurship, Strategic Planning, Sales Management, Solution Selling, Enterprise Software, Customer Satisfaction, B2B, Professional Services, Call Center, Process Improvement, Call Centers, Wireless, Team Leadership, Customer Retention, IVR, Managed Services, Project Management, Sales, Operations Management, Product Management, Thought Leadership, Strategic Leadership, Customer Support, Vendor Management, Technical Leadership, Client Service Oriented, Global Delivery, Unified Communications, VoIP, Telephony, Data Center, Strategic Partnerships
Education
The George Washington University
Master of Business Administration (MBA), Management Systems Theory & Cybernetics
American University
BAS, Business Admin & Computer Systems Applications
Universal Solutions International Inc. October 2011 - August 2015
Pearl Harbor Federal Credit Union August 2010 - February 2011
Independent Consultant for The Pampered Chef 2008 - 2011
HSBC Bank USA August 2006 - January 2007
Sprint Nextel June 2004 - July 2005
Verizon July 1996 - April 2004
Professional Healthcare Billing March 1994 - June 1996
Skills
Payroll, Human Resources, Onboarding, Employee Benefits, ADP Payroll, Deferred Compensation, HR Policies, Personnel Management, Security Clearance, Leadership, New Hire Orientations, Customer Service, Training, Recruiting, Team Building, HRIS, Management
Education
American Public University System 2009 — 2011
Master's, Business Management with concentration in Human Resource Management
American Public University System
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Charleston
Bachelor of Science, Computer Information Systems
Verizon April 2013 - Present
US Navy September 2008 - December 2012
Education
American Military University 2012 — 2016
Entrepreneurial Studies
Wells Fargo Capital Finance September 2014 - October 2014
Alcone October 2012 - August 2013
Omnicom Group July 2007 - October 2012
Omnicom Group October 2003 - July 2007
Robert Half Management Resources May 2002 - October 2003
The Means of Production, Inc. September 2001 - May 2002
AOL January 2001 - September 2001
Verizon December 1997 - December 2000
GTE July 1996 - December 1997
GTE April 1994 - June 1996
Skills
Financial Reporting, Essbase, Financial Analysis, Analysis, Financial Accounting, SAP, Budgets, Business Intelligence, Financial Modeling, Forecasting, Corporate Finance, Finance, Financial Planning, Accounting, US GAAP, Microsoft Excel, Financial Statements, Pivot Tables, Variance Analysis, Project Management, Hyperion Enterprise, HFM, Management, Sarbanes-Oxley Act, Budget, Hyperion Reports, Hyperion Financial..., Communication Skills, Corporate Tax, Database Administration, Data Analysis, Technical Presentations, Presenting Solutions, Technical Documentation, Process Improvement, Strategic Thinking, C-level support, ETL, QuickBooks, Business Process Design, Corporate Financial..., Business Analysis, Microsoft Word, PowerPoint, Access, Microsoft Office, Databases, Requirements Analysis, Analytics, Hyperion
Education
American University - Kogod School of Business
Master of Business Administration (MBA), Finance, Information Technology
The George Washington University
Bachelor of Business Administration (BBA), Finance
Verizon June 2014 - Present
U.S. Customs and Border Protection May 2011 - January 2014
Villanova University Career Center September 2012 - December 2012
Villanova Bookstore January 2011 - May 2012
NSF LIKES Program (Living In the KnowlEdge Society September 2010 - May 2011
Education
Villanova University 2010 — 2014
Bachelor of Science (BS), Computer Science
American University in Dubai
Study Abroad Program, Middle Eastern Studies
Veramar Vineyard & Event Center January 1999 - Present
Bogati Bodega & Winery May 1998 - Present
AiTS February 2002 - September 2006
ADC December 2000 - December 2002
Verizon February 1997 - December 2000
Bell Atlantic Internet 1997 - 2000
Computer Assocaites February 1996 - January 1997
AT&T February 1970 - January 1996
USMC February 1966 - February 1970
Skills
Winemaking, Vineaculture, P&L Management, Wine Tasting, Marketing, Management, Product Management, New Business Development, Start-ups, Food Pairing, Account Management, Strategy, Telecommunications, Brand Development, Business Strategy, E-commerce, Product Marketing, Wine, Vineyard, Negotiation, Strategic Planning, Wineries, Strategic Thinking, Product Development, Beer, International Sales, International Marketing, Food, Wireless, Marketing Strategy, Data Center, Sales, Leadership, Integration, Entrepreneurship, Program Management, Team Building, Market Planning, Sales Management, Selling, Outsourcing, Professional Services, Consulting, Small Business, Networking, Marketing Management, Business Development, Project Management
Education
Central Michigan University 1978 — 1979
Master, Busness
American University 1974 — 1976
Bachelors
SRA International September 2013 - Present
SRA International, Inc. December 2007 - September 2013
SRA International December 2003 - December 2007
Verizon 1999 - 2003
MCI 1997 - 1999
Irving Burton Associates and TEAM, Inc. 1990 - 1997
Council of the Americas 1989 - 1990
Skills
Program Management, Business Process..., PMP, IT Strategy, Process Improvement, Operations Management, PMO, Business Analysis, Project Portfolio..., Integration, Management Consulting, Requirements Analysis, Enterprise Architecture, Project Management, Analysis, Business Transformation, Management
Education
American University - Kogod School of Business 1985 — 1989
Bachelor of Science (BS), Business Administration
Verizon January 2009 - Present
Telecommunications Startup May 2008 - November 2008
BT Openreach October 2006 - May 2008
verizon November 1997 - January 2005
American University of Beirut June 1996 - June 1997
Skills
Agile Methodologies, Business Analysis, Business Process..., Cloud Computing, Data Center, Enterprise Architecture, IT Strategy, Integration, Leadership, Management, Product Management, Program Management, Project Management, SDLC, SOA, Software Development, Software Project..., Strategy, Telecommunications, Vendor Management, Business Intelligence, IT Management, Microsoft SQL Server, Open Source Software, Professional Services, Web Services
Education
INSEAD 2005 — 2005
MBA
American University of Beirut 1993 — 1997
BE
RHHS
Telecommunications Policy Research Council January 2010 - Present
TPRC January 2006 - Present
Internet Education Foundation January 2001 - Present
Verizon January 1997 - Present
Verizon Communications 1985 - 2013
Bell Atlantic January 1995 - January 1997
Bell Atlantic January 1993 - January 1995
Telecom New Zealand January 1992 - January 1993
Ameritech/Bell Atlantic New Zealand Limited January 1991 - January 1992
Bell Atlantic January 1985 - January 1990
Skills
Blogging, Issue analysis, public policy..., information technology..., communications policy, Strong writing..., Public speaking, Presentation development, Public Affairs strategy
Education
American University 1975 — 1977
MPA, Public Administration
Carthage College 1973 — 1975
B.A, History
MicroStrategy December 2011 - Present
Universal Studios August 2011 - December 2011
Dallas ISD February 2004 - September 2011
Verizon June 2003 - January 2004
IBM,Ferguson Enterprises, Guardian Life Insurance, Verizon (through INTERMEDIA GROUP Inc) April 1998 - February 2003
Dubai Courts 1994 - 1998
Digital Equipment Corporation (NATCOM) 1992 - 1994
Skills
Oracle, Microstrategy, Business Intelligence, Microsoft SQL Server, Data Warehousing, Database Admin, Oracle Applications, Oracle E-Business Suite, SSIS, ERP, PL/SQL, Requirements Analysis, Requirements Gathering, Business Analysis, Data Modeling, Databases, ETL, SQL, Database Design, Informatica, Crystal Reports, SDLC, Performance Tuning, Unix, T-SQL, Enterprise Architecture, SharePoint, Data Analysis, OLAP, Data Warehouse..., Software Project..., Visio, Data Integration, Teradata, SSRS, Business Objects, Database Administration, Consulting, Integration, Oracle SQL Developer, Management, Solution Architecture, Enterprise Software, MicroStrategy
Education
American University of Beirut 1986 — 1991
Bachelor of Engineering, Computer and Communications Engineering
National Telecommunications Cooperative Association July 2010 - Present
Verizon April 2009 - July 2010
Qwest 2007 - 2009
NTCA 1986 - 2007
Skills
Telecommunications, Wireless, Digital Strategy, International Relations, Product Marketing, Strategic Partnerships, Team Building, Telephony, IP, Mobile Devices, Public Policy, Business Development, Management, Optical Fiber, Business Strategy, Strategic Planning, Vendor Management, Strategy, New Business Development, Project Management, Marketing Strategy, Program Management, Leadership, VoIP, Broadband, Cross-functional Team..., Cloud Computing, Contract Negotiation, Project Planning, IPTV, Product Management, Start-ups, Fiber Optics, Go-to-market Strategy, Executive Management, Solution Selling, Entrepreneurship, Legislative Relations, SaaS, Product Development
Education
American University 1984 — 1986
MPA, Public Finance
Northwestern University 1979 — 1983
Economics
l.p.goodrich
The Institute for Knowledge and Innovation, George Washington University August 2004 - Present
The Wexford Group June 2011 - December 2013
ASI Government September 2006 - June 2011
Verizon August 1999 - May 2006
THE CDM GROUP, ~ IT consulting firm serving commercial/government/healthcare organizations August 1998 - September 1999
Skills
Knowledge Management, Management Consulting, Analysis, Process Engineering, Government, Project Facilitation, SharePoint, Project Management, Integration, Program Management, Leadership, Process Improvement, Organizational..., Training, Vendor Management, Business Process..., Business Process, Strategy, IT Strategy, Databases, Strategic Planning, Governance, Project Planning, Team Building, Requirements Analysis, Proposal Writing, Change Management, DoD, Enterprise Architecture, Business Analysis, Team Leadership, Security Clearance, Policy, PMP, Security, Software Documentation, Risk Management, Management, Data Warehousing, Systems Engineering, SDLC, Visio, Government Contracting, Data Analysis, Military, Defense, Consulting, Business Process..., Project Portfolio..., ITIL
Education
The George Washington University 2002 — 2011
D.Sc., Engineering Management - Knowledge and Information Management (KIM)
American University 1998 — 2000
MS, Computer Science
Urban Land Institute October 2012 - Present
Verizon March 2011 - September 2012
DCist.com March 2010 - June 2012
AARP July 2010 - February 2011
Sapient February 2010 - July 2010
AOL January 2009 - January 2010
AOL August 2003 - August 2009
AOL Money & Finance November 2002 - August 2003
washingtonpost.com 1999 - 2003
On Tap Magazine/Five O'Clock Publications July 2000 - October 2001
Skills
Content Management, Content Strategy, Blogging, Web Content, Editorial, CMS, Social Media, Editing, SEO, Journalism, Web Content Management, Newsletters, Newspaper, Content Development, Google Analytics, Digital Strategy, Newspapers, WordPress, Omniture, Digital Media, New Media, Magazines, Web Analytics, Content Creation
Education
American University 2003 — 2005
MA
University of Virginia 1994 — 1998
BA
T-Mobile May 2014 - November 2014
SiloSmashers February 2009 - May 2014
Verizon July 2007 - February 2009
Sprint October 2006 - June 2007
Sprint November 2000 - October 2006
Battelle February 2000 - October 2000
Andrulis Corporation 1996 - 2000
SiloSmashers 1993 - 1996
Skills
Business Analysis, SDLC, PMO, Program Management, PMP, SharePoint, Software Project..., Project Management, Project Portfolio..., Business Process..., Analysis, Management, Risk Management, Project Planning, Requirements Analysis, Integration, Agile Project Management, Management Consulting, Strategy, Leadership, Business Process, Testing, Data Analysis, Telecommunications
Education
George Mason University 1990 — 1993
Master of Science (MS), Statistics
American University - Kogod School of Business 1985 — 1989
Bachelor of Science (BS), Marketing
Verizon October 2012 - Present
Mission 1st Technologies October 2007 - March 2013
Clutch, Inc. August 2010 - September 2012
NucoreVision, Inc. September 2009 - September 2010
Washington Technology Group April 2009 - September 2009
Lockheed Martin January 2008 - April 2009
TWD October 2005 - January 2008
Pemier Data Services, FuGen Division March 2005 - October 2005
Technological Innovation Management Enterprises Inc. November 2001 - October 2005
Xerox 1990 - 1999
Skills
Security, IT Management, Government, Information Assurance, CISSP, FISMA, Network Security, Vulnerability Assessment, Penetration Testing, Firewalls, Computer Security, NIST, Computer Forensics, Disaster Recovery, Information Security..., Active Directory, Cyber Security, Risk Management, Windows, Linux, Risk Assessment, Systems Engineering, IDS, Policy, Security Clearance, System Administration, Vulnerability Management, VPN, Troubleshooting, Compliance, Analysis, VMware, TCP/IP, Process Improvement, Strategic Planning, Integration, Business Continuity, DIACAP, SharePoint, Security Policy, Information Security..., Security Assessments, Security Engineering, Network Administration, Security Audits, Security Awareness, Encryption, Cloud Security, Cloud Computing, Cloud Computing IaaS
Education
American Military University 2014 — 2016
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance
American Military University 2008 — 2011
Bachelor's Degree, IT Management, 3.89
AmbiLogic 2007 — 2007
MCSE:Sec, Microsoft Certified + Security
ISC2 2007 — 2007
CISSP, Information Systems Security
Strayer University 1998 — 2001
Diploma, CIS:Networking
Fauquier High 1986 — 1988
Verizon Enterprise Solutions August 2015 - Present
Verizon January 2006 - August 2015
Verizon Business/MCI 1991 - January 2006
MCI 1991 - 2002
Skills
Telecommunications, Marketing, Video Production, Program Management, Leadership, Team Leadership, Long-term Customer..., Customer Retention, Marketing Strategy, CRM, Strategy, Salesforce.com, Team Building, Marketing Communications, Advertising, Managed Services, Corporate Communications, Professional Services, Sales, Enterprise Software
Education
American University 1985 — 1989
Bachelor of Science (BS), Communication and Media Studies
The George Washington University
MBA
ACC Telecom June 2012 - April 2013
Marketing Werks July 2010 - July 2012
Verizon 2007 - 2009
Courtney Raymond & Associates 2006 - 2007
Mercer HR Consulting June 2000 - December 2005
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Event Planning, Outlook, Microsoft Word, Social Media, Customer Service, Event Management, Project Management, Recruiting, Marketing, Human Resources, Access, Marketing Communications, Sales, Social Media Marketing, Benefits Administration, Public Relations, Management, Marketing Strategy, Leadership, Training
Education
American University
Business Administration and Management, General
BTHS
Verizon 2010 - Present
Verizon 2009 - 2010
Verizon 2008 - 2009
Verizon 2005 - 2008
Verizon 2001 - 2005
Verizon 2000 - 2001
Verizon 2000 - 2000
Bell Atlantic Communications 1998 - 2000
Bell Atlantic 1995 - 1998
American University 1993 - 1995
Skills
Integrated Marketing, Strategy, CRM, Marketing, Product Launch, Management, Project Management, Sponsorship, Customer Experience, Team Management, Public Speaking, Product Marketing, Cross-functional Team..., Strategic Partnerships, Marketing Strategy, Marketing Communications, Marketing Management, Competitive Analysis, Go-to-market Strategy, Budgets, Market Planning, Digital Marketing, Social Media, Multi-channel Marketing, Program Management, Social Media Marketing, Leadership, Segmentation, Direct Marketing, Sales, Event Planning, Market Research, Online Advertising, Online Marketing, Customer Retention, B2B Marketing
Education
American University - Kogod School of Business 1989 — 1993
Master of Business Administration (M.B.A.), Marketing
American University
Bachelor of Business Administration (BBA), Marketing
Western High School
COMPAREX USA July 2013 - Present
RAINN 2008 - 2013
Verizon November 2005 - April 2007
Excellus Blue Cross Blue Shield January 2004 - November 2005
Skills
Windows Server, Mac OS X Server, Microsoft Office, Analysis, Windows 7, Dreamweaver, Access, Non-profits, Active Directory, HTML, PowerPoint, Computer Hardware, Network Administration, Windows, Security, OS X, Technical Support, Servers, Nonprofits, Microsoft SQL Server, VPN, Databases, Networking, Integration, Unix, Administration
Education
American University
M.A., American History
ITT Technical Institute
B.S., Information Systems
Verizon Business January 2011 - Present
Verizon 2004 - January 2011
Verizon 2001 - 2004
Verizon 1998 - 2001
GTE 1988 - 1995
Skills
ENP - Emergency Number..., ITIL® Foundation v3, Sales Engineering, Wireless, Professional Services, CPE, VoIP, Professional Experience, Network Design, Unified Communications, Solution Selling, Managed Services, Cloud Computing, Sales Operations, Telephony, Management, Networking, MPLS, Call Centers, Sales, Data Center, WAN, ITIL, Ethernet, SIP, Co-location, Program Management, Network Architecture, T1, LAN-WAN, Frame Relay
Education
American River College 2011 — 2013
Certificate, Computer Information Science Networking Management: CISCO, GPA 4.0
Waubonsee Community College 1981 — 1983
Electronic Technology
KMR Systems Corporation April 2007 - Present
Verizon January 2006 - April 2007
Bartle Bogle Hegarty October 2003 - January 2006
G WHIZ Entertainment May 2000 - October 2003
TBWA Chiat/Day December 1998 - May 2000
Skills
Integrated Marketing, Digital Media, Mobile Marketing, Digital Marketing, Strategy, Digital Strategy
Education
American University - Kogod School of Business 1995 — 1999
Bachelor of Science (B.S.), Business Administration - specialization in Marketing
KAT Productions August 2009 - Present
James Madison University August 2007 - August 2009
Verizon 1990 - 2006
Skills
Communication Training, Video, Speech Writing, Corporate Communications, News Writing, Advertising, Editing, Internal Communications, Strategy, Media Relations, Newspapers, Leadership, Graphic Design, Marketing
Education
American University 1982 — 1983
MA, Journalism and Public Affairs
James Madison University 1976 — 1978
BA, Communication
Axiom Resource Management, Inc. September 2010 - Present
Verizon Business August 2008 - August 2010
Verizon 2005 - 2007
Verizon 1999 - 2003
Bell Atlantic 1998 - 2000
AT&T 1996 - 1998
AT&T 1992 - 1996
Skills
SDLC, Visio, PMP, Software Development, Project Management, Telecommunications, Business Requirements, Testing, Systems Analysis, Analysis, Requirements Analysis, Business Analysis, Requirements Trace, Contract Management, Data Modeling
Education
The George Washington University 2005 — 2008
Master’s Certificate, Project Management Certificate
American University 1994 — 1996
Bachelors, Computer Information Systems
Verizon January 2008 - Present
Network November 2000 - December 2007
Teleglobe May 1996 - November 2002
DC Government 1990 - 1995
Skills
Solution Selling, Marketing Management, VoIP, Managed Services, Account Management, Direct Sales, Telecommunications, Salesforce.com, Sales, Channel, Data Center, Wireless, Cloud Computing, Lead Generation, Unified Communications, IP, Managed Security..., Penetration Testing, Marketing Strategy, SIP Trunking, Marketing, Customer Satisfaction, Telephony, New Business Development, Ethernet, WAN, Management, Co-location, Virtualization, SaaS, CRM, Strategic Partnerships, Contract Negotiation, Team Leadership, Networking, Start-ups, Sales Process, Vendor Management, Sales Presentations, Strategic Planning, Business Development, Sales Operations, Product Marketing, Security, Cold Calling, Call Center, B2B, Team Building, Professional Services, Business Strategy
Education
American Public University System
Multifamily Services, LLC November 2008 - Present
Crossfire June 2006 - October 2008
Buyers Access November 2003 - June 2006
Verizon February 1999 - November 2003
Network Multifamily Security/Protection One 1989 - 1999
Skills
Property Management, Contract Negotiation, Selling, Leadership, New Business Development, Negotiation, Management, Business Development, Sales Process, Apartments, Real Estate, Sales, CRM, Budgets, Customer Service, Sales Management, Operations Management, Account Management, Team Building, Marketing
Education
American University 1978 — 1983
Real Estate, Business--Real Estate
CSO Architects July 2008 - Present
Verizon February 2007 - July 2008
Indiana Department of Transportation February 2003 - October 2005
United States Army Reserve - 98th DIV, Multi-National Security Transition Command-Iraq December 2004 - September 2005
Indiana House of Representatives December 1994 - November 2002
Office of Governor Evan Bayh 1990 - 1994
Skills
Marketing Strategy, Marketing, Architecture, Project Management, Strategic Planning, Government, Proposal Writing, Negotiation, Public Speaking, Business Development, Media and Public..., Budgets, Social Media, Project Planning, Contract Negotiation, Event Planning
Education
Wabash College 1983 — 1987
BA
American University 1986 — 1986
E*TRADE Financial May 2012 - Present
Domestic Investment Bank May 2011 - Present
PwC 2011 - 2012
Verizon October 2005 - September 2010
Morgan Stanley Smith Barney 2000 - 2004
Skills
Risk Management, Internal Audit, AML, Banking, KYC, Microsoft Excel, Access, Securities, PowerPoint, Fraud, Operational Risk..., Auditing, Payments, Enterprise Risk..., Operational Risk, Financial Services, Financial Risk, Credit, Finance, Due Diligence, Financial Modeling, Tax, Financial Analysis, Anti Money Laundering
Education
American Public University System 2011 — 2015
Long Island University, Brooklyn Campus 1996 — 1998
Global Communities November 2013 - Present
Department of Energy April 2012 - November 2013
Department of Housing and Urban Development August 2009 - April 2012
Department of Housing and Urban Development October 2008 - August 2009
Department of Justice/Office of Justice Programs January 2006 - September 2008
US Department of Homeland Security/Federal Emergency Managment Agency April 2004 - January 2006
Verizon March 1998 - October 2003
Skills
Strategy, Human Resources, Organizational..., Organizational..., Training Delivery, Leadership, Organizational..., Program Management, Leadership Development, Change Management, Government, Performance Management, Employee Relations, Policy, Contract Negotiation, Strategic Leadership, Human Capital, Succession Planning, Employment Law, Training, Public Speaking, Employee Engagement, Workforce Planning, Personnel Management, Strategic Planning, Talent Management, Analysis, Coaching, Team Building, Management
Education
American University 1996 — 1998
MA, Organization Development
Trinity University-Washington
Human Relations
SolarCity May 2014 - Present
SolarCity November 2013 - July 2014
Verizon 2010 - 2013
Verizon 2004 - 2010
Verizon 2001 - 2004
Verizon 2000 - 2001
TRW Consulting Services, Inc. 1999 - 2000
TRW Consulting Services, Inc. 1998 - 1999
Skills
Product Management, Telecommunications, Product Marketing, Mobile Devices, Cross-functional Team..., VoIP, Wireless, Product Lifecycle..., Cloud Computing, Agile Methodologies, IP, Go-to-market Strategy, Project Management
Education
American University 1998 — 2001
Masters Program, Economics
Cleveland State University 1994 — 1997
Teaching Certificate, Education
University of Dayton 1986 — 1990
Bachelor of Arts (B.A.), History
iGov October 2013 - Present
IGov April 2013 - October 2013
SAIC January 2012 - April 2013
Southbay Church July 2011 - October 2012
InScope Solutions July 2010 - March 2012
TEKsystems March 2010 - July 2010
Danka / Konica Minolta April 2008 - February 2010
Verizon November 2007 - May 2008
PharMerica August 2007 - November 2007
WellCare April 2006 - June 2007
Skills
Microsoft Exchange, Active Directory, Project Management, VMware, Data Center, Servers, IT Management, Systems Engineering, Disaster Recovery, SharePoint, Virtualization, Security, Cisco Technologies, ITIL, System Administration, Windows Server, DNS, Network Security, Enterprise Architecture, Integration, Security+, VMware ESX, IIS, Troubleshooting, Information Security, Blackberry Enterprise..., DHCP, Firewalls, Visio, Microsoft Certified..., Network Administration, VMware Infrastructure, Group Policy, TCP/IP, Windows, VBScript, Architecture, Server Architecture, Microsoft Technologies, Powershell, High Availability, WAN, IT Operations, Information Assurance, System Deployment, Requirements Analysis, Storage Area Networks, Microsoft SQL Server, NetApp, vSphere
Education
American Sentinel University 2006 — 2009
MSIS, Masters of Science Information Systems
Columbia College 2001 — 2006
BS, Computer Information Systems
AARP Foundation, Work Search Program October 2010 - Present
INTERAGES, Inc. of Montgomery County, Maryland - Intergenerational Bridges September 2009 - Present
Verizon March 1999 - November 2008
AT&T Federal Government Markets 1993 - 1999
Education
American University 1996 — 1998
MSOD, Organization Development
University of Maryland University College
BS, Management/Communications
Comcast November 2012 - Present
Verizon January 2012 - November 2012
Verizon 2008 - 2011
Verizon 2004 - 2008
Skills
Telecommunications, Strategic Partnerships, Direct Sales, Managed Services, Account Management, Mobile Marketing, New Business Development, Cross-functional Team..., Solution Selling
Education
Florida State University 2007 — 2009
Master of Business Administration (MBA), Real Estate Finance
American University 1995 — 1998
BSBA, International Marketing
Apple September 2015 - Present
College & Career: Uncomplicated May 2014 - Present
Asurion September 2014 - September 2015
Cellular Center Verizon March 2011 - August 2014
Verizon Wireless October 2010 - February 2011
Verizon January 2008 - October 2010
D&Y 2007 - 2008
Skills
Customer Service, Recruiting, Talent Acquisition, Employee Relations, Sales, Coaching, Cold Calling, Account Management, Leadership Development, Sales Management, Team Building, Microsoft Office, Team Leadership, Organizational..., Negotiation, Training Facilitation, Training, Leadership, Merchandising, Retail, Marketing, Management, Contract Negotiation, Budgets, Email Marketing
Education
American Public University System 2010 — 2013
Master's, Management-Organizational Leadership, 3.72
Athens State University 2004 — 2006
B.A., Psychology, 3.67
Verizon April 2012 - Present
Verizon January 2008 - April 2012
Verizon Business January 2005 - January 2007
Verizon Enterprise Solutions Group January 2001 - December 2004
Skills
Managed Services, Telecommunications, VoIP, Unified Communications, Ethernet, Optical Network, Optical Communications, Optical Engineering, Optical Fiber, Six Sigma, LAN-WAN, Network Design, WAN, T1, Fiber Optics, DWDM, IP, Data Center, Computer Network..., Network Engineering, System Deployment, Cloud Computing, Video Conferencing, Network Architecture, TCP/IP, Sales Engineering, Leadership
Education
American University 2001 — 2002
Masters, E_Commerce
American University 1999 — 2001
BS, computer info systems
University of Bridgeport 1982 — 1985
BS, business
Andover Townsman May 2013 - Present
Eagle Tribune Publishing Co. 2009 - April 2013
The Eagle-Tribune 2007 - June 2009
The Eagle-Tribune 2006 - 2007
The Eagle-Tribune September 2002 - 2006
Eagle Tribune Publishing Co. 2003 - 2004
Verizon 2002 - 2003
Salem News 1992 - 1998
Essex County Newspapers 1985 - 1992
Skills
Newspapers, Newsletters, Social Media, Facebook, Magazines, Video, Breaking News, Politics, Journalism, Blogging, Press Releases
Education
American University
BA, Journalism, History, Political Science
Verizon April 2011 - Present
Verizon Wireless October 2005 - April 2011
Verizon Wireless February 1996 - October 2005
Skills
Compliance, Team Building, PowerPoint, Word, Customer Service, Coaching, Excel, Public Speaking, Mentoring, Analysis, Telecommunications, Sales Management, Retail, Organizational..., Call Center, Outlook, Microsoft Office, Customer Satisfaction, Product Management, Training Delivery, Leadership Development, Cross-functional Team..., Photography, Microsoft Word, Negotiation, Customer Retention, Customer Experience, Sales Operations, Employee Training, Instructor-led Training, Marketing Communications, Teamwork, Change Management, Microsoft Excel, Call Centers, Wireless, Sales, Team Leadership, Leadership, Account Management, Volunteering, Process Improvement, Contract Negotiation, Management, Direct Sales, Salesforce.com, 4G, Cold Calling, Cellular Communications, CRM
Education
Fordham University
Masters of Science, Human Resources & Training Development
American University
Bachelor of Arts, Communications
Nyack High School
AGL Resources February 2013 - Present
AGL Resources April 2011 - January 2013
Verizon March 2007 - June 2009
Verizon March 2006 - March 2007
MCI July 2004 - February 2006
MCI January 1999 - June 2004
MCI 1987 - 2004
Skills
Coalitions, Public Policy, Association Management, Government, Leadership, Policy, Legislation, Telecommunications, State Government
Education
American University 1980 — 1983
MA, Development Banking
American University 1975 — 1979
BA, Political Science and Economics
Verizon October 2013 - Present
Verizon February 2013 - October 2013
Verizon October 2000 - February 2013
Verizon June 1997 - October 2000
Skills
Troubleshooting, Network Administration, System Administration, Software Documentation, Switches, Technical Support, Project Management, Windows Server, Integration
Education
American Public University System 2007 — 2010
B.S., Information Technology Management, Information Technology
Prince George's Community College 1997 — 2000
A.A.S., Network Administration
Prince George's Community College 1997 — 2000
A.A.S, Computer Programming
Verizon May 2009 - Present
Auburn Power Electric 2006 - 2009
Skills
Vendor Management, Project Management, Process Improvement, Program Management, Team Leadership, Troubleshooting, Management, Customer Service, Project Planning, Call Centers, Telecommunications, Software Documentation
Education
American River College
Associate's degree, Electrician
McKendree United Methodist Church September 2006 - Present
Woodside United Methodist Church July 2006 - August 2009
Federal Freight Systems May 2004 - January 2006
Verizon September 1987 - November 2002
Skills
Spiritual Direction, Community Outreach, Preaching, Religion
Education
Wesley Theological Seminary 2005 — 2009
Master of Divinity, Theology
American University 1997 — 1998
Master of Science, Organizational Development
Columbia Union College 1994 — 1996
Bachelor of Science, Business Administration
Verizon July 2004 - Present
Verizon Business 2000 - Present
Verizon Communications July 2001 - February 2005
Verizon (Sales July 2001 - June 2004
Verizon Communications June 1998 - April 2001
Cushman and Wakefield June 1996 - May 1998
Horizon Data Corporation April 1995 - May 1996
Skills
Proposal Writing, Telecommunications, VoIP, Wireless, Managed Services, Unified Communications, Ethernet, IP, Solution Selling, Program Management, MPLS, Call Center, Project Management, Data Center, Vendor Management, Team Leadership, Cross-functional Team..., Team Building, Exceptional Listener, Streamlining Complex..., Committed to..., Positive Can-do Attitude, Tenacious, Technically Astute, Managerial Skills, High Quality Standards, Telephony, Integration, Professional Services, Pre-sales, Cloud Computing, Call Centers, Co-location, Networking, Business Development, Strategy, RFP, Security, SaaS, Leadership, Process Improvement, WAN, SIP, Salesforce.com, PMP, SIP Trunking, Management, Strategic Partnerships
Education
American University 1987 — 1989
Journalism
University of the District of Columbia 1980 — 1984
BA; Bachelor's Program, Business Management; Continuing Education
FURMANITE Technical Solutions March 2015 - Present
Saber Engineering Services 2009 - Present
Louisiana Tech University September 1998 - August 2013
Verizon 2010 - 2011
ASCE 2009 - 2011
Skills
PowerPoint, Research, AutoCAD, Civil Engineering, Statistics, Higher Education, Matlab, Finite Element Analysis, Engineering, Environmental..., Teaching, Technical Writing, Labview
Education
American University of Beirut
Bachelor of Engineering (B.E.), Civil Engineering
Georgia Institute of Technology
Doctor of Philosophy (PhD), Civil Engineering
University of Michigan
Master of Science (M.S.), Civil Engineering
Starfish Real Estate 2009 - Present
Verizon 1980 - 2009
Skills
Sellers, Short Sales, Buyer Representation, Real Estate Transactions, Relocation, Referrals, Selling, Luxury, Real Property, ABR, Townhomes, Small Business, Marketing
Education
University of Delaware 1968 — 1972
BS, Fine/Studio Arts, General
American University
The Community College of Baltimore College Adjunct ProfessorMorgan State UniversitySeptember 2008 - December 2010
Verizon 1987 - 2004
Skills
Student Affairs, Curriculum Development, Grant Writing, Research, Program Development, Public Speaking, Community Outreach, Student Development, Statistics
Education
American University 1998 — 2001
Master's degree Management Information Systems
Columbia University 1995 — 1997
Bachelor of Science - Management Information System
Pacific Life October 2015 - Present
Taco Bell Corporate June 2015 - September 2015
Verizon Wireless February 2014 - November 2014
Verizon Wireless August 2013 - January 2014
Verizon October 2011 - July 2013
CenturyLink July 2010 - October 2011
SunGard Public Sector January 2010 - July 2010
City of Leesburg, Florida December 2006 - December 2009
Education
American Public University System 2012 — 2015
Master of Science (MS), IT PROJECT MANAGEMENT, 3.9 GPA
Columbia Southern University 2007 — 2009
Bachelor of Science (BS), Business Administration/Information Technology, 3.8 GPA
Kingsborough Community College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Computer Information Systems, 3.7 GPA
OperaDelaware April 2008 - Present
Verizon November 1985 - May 2001
Xerox Corporation, Printing Systems Division April 1984 - October 1985
Skills
Arts Administration, Theatre, Festivals, Event Planning, Marketing, Musical Theatre, Opera, Performing Arts, Stage, Classical, Acting, Singing, Music, Entertainment, Live Events, Music Industry, Stage Management, Music Education, Dance
Education
George Washington University 1995 — 1995
Masters Certificate, Project Management
American University 1969 — 1973
Bachelor of Arts (B.A.), Art History
Saulter Tarver LLP September 2011 - December 2014
Graf Consulting, Inc. October 2000 - January 2002
Verizon June 1998 - August 2000
Compuware March 1997 - May 1998
Education
American Public University 2014 — 2017
Masters of Information Technology, Information Technology Project Management, 4.0
James Madison University 1992 — 1996
BBA, Computer Information Systems
T January 2014 - Present
Verizon February 1997 - October 2013
Verizon Wireless May 1994 - February 1997
IBM May 1984 - July 1992
Skills
Program Management, Requirements Analysis, Integration, Business Analysis, Vendor Management, Telecommunications, Enterprise Architecture, Cloud Computing, Professional Services, Software Project..., CRM, Business Intelligence, Project Management, Wireless
Education
American University
Bachelor of Arts (BA), Communication and Media Studies
Spectrum Business Enterprise Solutions April 2014 - Present
Charter Communications May 2013 - April 2014
Charter Communications October 2012 - May 2013
SAG-AFTRA 2011 - 2012
SAG-AFTRA 2011 - 2012
Verizon Data Services November 2010 - June 2011
Verizon April 2007 - November 2010
Verizon April 2005 - April 2007
Verizon May 2000 - April 2005
Skills
Microsoft Office, Critical Thinking, Keyboarding, Accounts Receivable, Phone Sales, Phone Etiquette, Referrals, Recommendations, Customer Relations, Customer Retention, Account Management, Accounts Payable, 10 Key, Banking Operations, Resume Writing, Celebrity Interviews, Writing Skills, Feature Articles, Feature Writing, Customer Service, Telemarketing, Interviews, Training, Core Banking, Sales Operations, Time Management, Social Networking, Team Building, Management, Leadership, Call Center, Sales, Networking, Access, Human Resources, Data Entry, Team Leadership, Outlook, Recruiting, Marketing, Coaching, Customer Satisfaction, Call Centers, Cold Calling, Telecommunications, Vendor Management, Event Planning, Process Scheduler, Advertising, Troubleshooting
Education
American Public University System 2012 — 2014
Sports Management Graduate Certificate, Sports Managment, 3.5
American Public University 2012 — 2015
Master's of Science, Sports and Health Sciences, 3.5
University of Phoenix 2011 — 2012
Master of Science, Health Administration and Infomatics, 3.67
DeVry University 2006 — 2011
Bachelor's of Science Technical Management, Human Resource Management, 3.5
Lincoln University
Verizon 2008 - 2013
Verizon Wireless 2001 - 2008
Verizon Wireless 2000 - 2001
GTE 1995 - 2000
Skills
Human Resources, Employee Benefits, Budget, Telecommunications, Vendor Management, Process Improvement, Executive Management, Strategic Planning, Cross-functional Team..., Team Building, Mergers, Team Leadership, Contract Negotiation, Business Strategy, Management, Start-ups, Program Management, Budgets, Insurance, Mergers & Acquisitions, Strategy, CRM, Business Development, Business Process..., Analysis, Management Consulting, Performance Management
Education
The George Washington University 1982 — 1983
Master of Business Administration (MBA), Finance and Investments
American University
Bachelor of Business Administration (BBA), Accounting
Verizon August 2009 - Present
Verizon January 2005 - August 2009
Verizon January 1997 - December 2004
Verizon Communications August 1993 - December 1997
Skills
Leadership, Team Leadership, Management, Vendor Management, Telecommunications, Microsoft Excel, Strategy, Microsoft Office, Project Management, Safety Management..., Program Management, Process Improvement
Education
American University 1986 — 1987
Political Science and Government
University of Pittsburgh Johnstown 1983 — 1987
Bachelor's degree, Political Science and Government, 3.5
Baltimore Aircoil Company January 2013 - Present
Verizon March 1990 - November 2012
Education
American University 1985 — 1987
Master of Science (MS), Computer Science
Bethel AOG Church January 2005 - Present
Bethel AOG Church June 2007 - Present
Lightower Fiber Networks December 2014 - April 2015
CableVision May 2014 - August 2014
Verizon June 2012 - August 2012
Skills
Troubleshooting, Cross-functional Team..., Visual Basic, Software Documentation, Management, Windows 7, Networking, Customer Service, Access, Telecommunications, TCP/IP, Computer Hardware, SharePoint
Education
American Public University System 2013 — 2015
Master of Science (MS), Information Assurance and Security, 4.0
American Public University System 2012 — 2013
Bachelor of Science (BS), Information Systems Security, 3.94
CUNY New York City College of Technology 2009 — 2012
Bachelor of Science (BS), Computer Technology/Computer Systems Technology, 3.92
Thomas Edison High School 2005 — 2009
Advanced Regents Diploma, CCNA
Verizon Communications Facilities AdministratorVerizon CommunicationsTJanuary 1996 - July 2010
Verizon January 1993 - December 1995
Verizon January 1990 - December 1992
Verizon January 1987 - December 1989
Verizon August 1982 - December 1986
Verizon April 1977 - July 1982
Skills
Organization, Managing,..., Microsoft Office, Research, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, English, Customer Service, Leadership, Management, Telecommunications, Administrative..., Public Relations, Novell-LAN, Digital Electronics &..., Computer Diagnostics, Myers-Briggs Certified, ISDN, Numerous Training..., Professional..., Fred Pryor Seminar..., JavaScript, Circuit Analysis, Microprocessors, Customer Satisfaction, Account Management, Networking, Software Installation, Communication
Education
TESST College of Technology-Beltsville 1995 — 1997
CET Certification, Digital Electronics & Microcomputers, Honors
Trinity University-Washington 1994 — 1995
Communication, Journalism, and Related Programs, 3.5 GPA
American University 1977 — 1981
Associate's Degree, Business Administration, Management and Operations, 3.5 GPA
Northeastern Christian Jr. College, Villanova, Pa.; American University, Wash, D.C. 1975 — 1976
Associate's Degree, Business Administration and Management, General, 3.0 GPA