Verizon Company
Industry: Telecommunications company
DescriptionVerizon Wireless is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless is the largest wireless telecommunications provider in the United States. The company is headquartered in Basking Ridge, New Jersey. Headquarters: New York City, New York, United States Parent organization: Verizon Communications Network types: LTE, Code-division multiple access Subsidiaries: Alltel, Claro Puerto Rico, Founders: Verizon Communications, Vodafone
Verizon List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Verizon. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,194 Verizon employees in database. Find out everything there's to know about Verizon employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Verizon Employees
Dell OEM Solutions April 2015 - Present
Verizon December 2007 - January 2015
Verizon Business December 2007 - October 2010
Prodea Systems May 2006 - December 2007
Netrake Corporation, (acquired by Audio Codes - 2006) June 2004 - May 2006
Broadband Utilities May 2003 - June 2004
Adea Solutions January 2003 - May 2003
R&L Consulting June 2002 - January 2003
Sonus Networks January 2000 - June 2002
MCI Telecommunications October 1989 - January 2000
Skills
Routers, TCP/IP, VoIP protocols SIP, Network Design, Network Systems, Enterprise Architecture, Product Innovation, Technological Innovation, Telecommunications..., Pre/Post Sales Engineers, Vendor Management, System Testing, Test Lab Management, Cloud Computing, SIP, HIPAA, LAN-WAN, Data Center Architecture, Data Center..., Troubleshooting, Executive Support, Workflow Management, Product Development, Start-ups, Technical Support, VoIP, Networking, Hardware, Telecommunications, MPLS, Linux, IP, Management, Ethernet, Integration, Network Architecture, Security, Testing
Education
Iowa State University 1985 — 1989
Bachelor of Science (BS), Computer Engineering
Verizon September 2013 - Present
Verizon Wireless October 2012 - Present
Verizon Wireless December 1999 - Present
Hartz Mountain 1998 - 1999
Skills
Talent Management, Employee Relations, Succession Planning, Performance Management, Employee Engagement, Talent Acquisition, HR Strategy, Leadership Development, College Recruiting, Human Resources, Leadership, Management, Onboarding, Organizational Design, Personnel Management, Recruiting, Team Building, Team Leadership, Technical Recruiting, Training, Workforce Planning
Education
Ithaca College 1988 — 1992
BA, Psychology
Hornell Senior High School 1984 — 1988
Genral, General
Disney ABC Television Group June 2015 - Present
Oregon Shakespeare Festival August 2014 - Present
Oregon Shakespeare Festival June 2013 - Present
Flashdance National Tour October 2012 - Present
Cincinnati Playhouse in the Park September 2014 - November 2014
HBO Boardwalk Empire February 2014 - October 2014
Collaborative Arts Project 21 February 2014 - February 2014
Verizon 2012 - 2014
Hangar Theatre June 2013 - July 2013
First Date Broadway May 2013 - July 2013
Skills
Draping, Crafts, Sewing, Wardrobe, Shopping, Costume Design, Costumes, Theatre, Performing Arts, Scenic Painting, Musical Theatre, Dance, Millinery, Comedy, Film
Education
New York University 2006 — 2009
MFA Costume Design, Costume Design
Ithaca College 2001 — 2005
BFA Theatrical Production Arts, Costume Design
Ciena December 2014 - Present
Ciena February 2011 - December 2014
Verizon November 2005 - July 2010
Verizon November 2004 - July 2010
Sears Home Improvement Products February 2003 - April 2004
Lucent Technology April 1998 - June 2002
Skills
Project Management, Process Improvement, Microsoft Office, Visio, Windows, Windows 7, Troubleshooting, Team Leadership, Customer Service, Networking, Testing, Fiber Optics, Information Technology, IT Audit, VMware, Windows Server, Oracle E-Business Suite, Microsoft Technologies, Hardware Installation, Hardware Diagnostics, Telecommunications, TCP/IP protocols, Washer Repair, Dryer Repair, Standards Compliance, Fusion Splicing, Technical Drawings, Computer Hardware, Training, Program Management, Security, Software Installation, LAN-WAN, Optical Fiber
Education
ITT Technical Institute-Owings Mills 2013 — 2014
Bachelor's Degree, Information Technology, 3.80
ITT Technical Institute-Maryland 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Information Technology, 3.86
ITT Technical Institute-Maryland 2010 — 2012
Associate of Science (AS), Information Technology, 3.88
Verizon Wireless January 2015 - Present
Verizon June 2012 - December 2014
Verizon Wireless 2008 - 2012
Verizon Wireless 2004 - 2008
Skills
Team Leadership, Reporting & Analysis, Business Intelligence, Cognos, MS Reporting Services, Data Analysis, Project Management, Automation, Telecommunications, Customer Service, Project Planning, Strategic Planning, HTML, VBA, JavaScript, SQL, jQuery, CSS, XML, MDX, Tableau, Roambi, Databases, Microsoft Office, Microsoft Excel, Access, PowerPoint, Microsoft Word, Photoshop, Outlook, Windows, English, MS Project, Visio, Electronics, Analytics, Systems Analysis, Programming, Troubleshooting, 4G
Education
ITT Technical Institute-Murray
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering
Salt Lake Community College
Electrical, Electronic and Communications Engineering Technology
The Walt Disney Company July 2015 - Present
Verizon March 2014 - July 2015
UnitedHealth Group November 2011 - March 2014
Skills
Sarbanes-Oxley Act, Internal Audit, Internal Controls, Auditing, Accounting, GAAP, Financial Reporting, CPA, US GAAP, Microsoft Excel, PowerPoint, General Ledger, Financial Accounting, Financial Analysis, Management, Microsoft Word, Process Improvement, Sarbanes-Oxley
Education
Iowa State University - College of Business 2007 — 2011
Bachelor's, Accounting
Verizon December 2014 - Present
CohnReznick LLP August 2014 - October 2014
ITT Technical Institute October 2008 - July 2014
Smart Circle International November 2007 - October 2008
Technica Corporation January 2006 - October 2007
Skills
Computer Hardware, A+ Certified, Computer Repair, Archery, Networking, Windows 7, Admissions, Student Affairs, Research, OS X, Student Recruiting, Public Speaking, Windows XP, Enrollment Management, Higher Education, Technical Writing, Office Administration, Network Administration, Document Review, Wireless Networking, Computer Network..., CompTIA Network+..., Project Planning, Software Installation, IT Operations, Project Management, Computer Networking, Software Implementation, Customer Service, PowerPoint
Education
ITT Technical Institute-Owings Mills 2013 — 2014
Associate's degree, Network and System Administration/Administrator, A+
University of Maryland College Park 1998 — 2003
Bachelor of Arts (BA), English, B-
Verizon June 2015 - Present
Verizon July 2014 - July 2015
Verizon July 2013 - July 2014
Verizon August 2011 - July 2013
Verizon June 2008 - August 2011
Marketstar August 2007 - June 2008
Bagel Nook June 2004 - June 2008
Skills
Telecommunications, Sales, Project Management, Management, Customer Experience, Call Center, Customer Retention, Networking, Business Development, Team Leadership, VoIP, Sales Management, Telemarketing, Customer Service, Metrics, Call Centers, Training, Leadership, Vendor Management, Process Improvement, Quality Assurance, Sales Operations, Legal, Compliance, Marketing, Budgets, Market Research, Outsourcing
Education
University of Massachusetts at Amherst - Isenberg School of Management 2006 — 2008
Bachelor of Science, Business Administration, Marketing
Springfield Technical Community College 2004 — 2006
Associate, Business Administration
Defense Media Activity October 2012 - Present
Verizon March 2012 - June 2012
9th Space Operations Squadron Vandenberg AFB August 2010 - September 2011
30th Force Support Squadron Vandenberg AFB January 2006 - August 2010
Skills
Software, Hardware, Networking, Operating Systems, Technical Support, Oral & Written..., Internet Troubleshooting, Remote Troubleshooting, Software Installation, Hardware Installation, Router Configuration, System Configuration, Linux, Mac OS, Windows, Troubleshooting, Microsoft Excel, Microsoft Word, Microsoft Visual Studio..., Visio, VMware, Windows Server, Customer Service, Password Recovery, Password Resets, Password Management, Optimizations, Upgrades, Software Updates, Printers
Education
ITT Technical Institute 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance
ITT Technical Institute-San Antonio 2011 — 2013
Associate of Science (A.S.), Information Technology- Nework Systems Administration
Verizon May 2000 - February 2015
Airborne Express Freight August 1987 - April 2000
Skills
SDLC, Business Analysis, Requirements Analysis, Business Intelligence, Program Management, Software Project..., Cloud Computing, PMP, Telecommunications, Business Process..., Cross-functional Team..., Process Improvement, Vendor Management, Project Management, Team Leadership, Management, Management Consulting, Call Centers, Wireless, Project Planning, Business Development, Leadership, Unified Communications, Integration, Outsourcing, PMO, Team Building, Account Management, Business Process, Strategic Planning, Sales Operations, Managed Services, Customer Satisfaction, Telephony, IT Strategy, Contract Negotiation, Operations Management, Salesforce.com, Solution Selling, VoIP, Project Portfolio..., Avaya, Pre-sales, Data Center, CRM, Training, Product Management, ITIL, Service Delivery, Budgets
Education
ITT Technical Institute-Tampa 1987 — 1989
Associate's degree, Electronic Engineering, 4.0
Uber August 2014 - Present
Kroger June 2005 - Present
Call Tech February 2005 - June 2005
Product Action June 2004 - January 2005
Kelly Services June 2003 - March 2004
The Indianapolis Star February 2003 - June 2003
Verizon July 1998 - January 2003
Lafayette Tent & Awning May 1997 - July 1997
Skills
Cashiering, Data Entry, Telephone Skills, Time Management, Customer Service, Retail, Cash Register, Microsoft Word, Inventory Management, PowerPoint, Phone Etiquette, Microsoft Office, Microsoft Excel, Merchandising, Outlook, Filing, Inventory Control, Loss Prevention, Teamwork, Retail Sales
Education
ITT Technical Institute-Indianapolis 2001 — 2001
Cisco Systems Certification Training, Computer and Information Sciences and Support Services
Purdue University - Krannert School of Management 1994 — 1998
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Staples June 2015 - August 2015
Verizon June 2014 - August 2014
Bob’s Stores August 2010 - May 2014
NACM New England December 2013 - March 2014
Mint Green Marketing May 2013 - September 2013
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Organizational..., Facebook, Marketing, PowerPoint, Time Management, Teamwork, Retail, Analysis, Microsoft Office, Leadership, Social Networking, Data Analysis
Education
Universidad Internacional Menéndez Pelayo 2015 — 2015
International Business
University of Massachusetts, Amherst 2012 — 2016
BBA, Operations and Information Management
Isenberg School of Management, UMass Amherst 2012 — 2016
Bachelor's Degree, Operations and Information Management
Algonquin Regional High School
High School Diploma
Applied Systems July 2013 - Present
School District of Hillsborough County March 2012 - July 2013
Verizon March 2008 - August 2011
Axsa Document Solutions December 2004 - March 2008
Skills
Technical Support, Testing, Troubleshooting, Windows, Windows 7, Networking, Windows XP, Help Desk Support, Microsoft Office, SharePoint, Project Management, Windows Server, Network Administration, TCP/IP
Education
Western Governors University 2011 — 2015
Bachelor of Science, IT - Network Administration Emphasis, Information Technology
ITT Technical Institute-Tampa 1999 — 2001
Associate of Science (A.S.), Electronics and Engineering
Apple July 2013 - October 2013
Verizon November 1995 - March 2013
MCI Corporation May 1991 - January 1995
Skills
Troubleshooting, Call Centers, Data Center, Telecommunications, Public Speaking, Broadcast, Service Delivery, Microsoft Office, VoIP, Cloud Computing, Requirements Analysis, Cisco Technologies, Process Improvement, Project Management, SDLC, Vendor Management, Managed Services, Business Analysis, ITIL, Audio Processing, Sound Mixing
Education
ITT Technical Institute-Cordova 2003 — 2005
A. A. S. Computer Networking Systems, Computer Systems Networking and Administration
Columbia School of Broadcasting 1984 — 1986
Radio Announcing License, Radio, Television, and Digital Communication
Verizon April 2013 - Present
Verizon Federal Network Systems April 2010 - April 2013
Lockheed Martin Information Technology February 2009 - April 2010
The Kemtah Group, Inc. March 2005 - February 2009
Skills
Security Clearance, Cisco Network Devices, Network Monitoring Tools, NOC, Cisco Routers, Nortel DMS, Computer Hardware, Project Management, Supervisory Experience, High Stress Environment, VoIP, Troubleshooting, Networking, Juniper, Computer Network..., Hardware, Telecommunications, Windows, LAN-WAN, Cisco IOS, Routers, Switches, Network Engineering, HP Openview, Active Directory, Wireshark, BMC Remedy, Technical Support
Education
ITT Technical Institute-Albuquerque 2004 — 2006
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Principal Financial Group October 2014 - Present
Global Reach Internet Productions May 2009 - Present
Verizon May 2008 - September 2008
Iowa State University May 2006 - August 2007
Skills
Web Development, Java, JavaScript, HTML, Apache, jQuery, Web Project Management, PHP, SEO, Project Management, Management, XML, MySQL, Agile Methodologies, Team Building, .NET, ASP.NET, Perl, Python, Business Analysis, ColdFusion
Education
Iowa State University
Bachelor's degree, Computer Engineering
Verizon May 2011 - Present
Hookstown Volunteer Fire Department February 2002 - Present
United States Air Force March 2005 - March 2011
University of Pittsburgh 2006 - 2011
Skills
Security, TCP/IP, Troubleshooting, Disaster Recovery, Telecommunications, Technical Support, Computer Hardware, VoIP, Software Installation, Call Centers, Networking, Wireless Networking, Network Security, Team Leadership, Active Directory
Education
ITT Technical Institute-Pittsburgh 2003 — 2005
Assoc, CNS
Verizon June 2013 - Present
AOL Seed January 2013 - Present
Kelly Services 2011 - 2012
Skills
Microsoft Office 2007, Training, Active Directory, Call Center, Call Centers, Computer Hardware, Help Desk Support, Interviews, Networking, Technical Support, Troubleshooting, Windows 7, Network Administration, Operating Systems, Windows XP, Windows Server, Microsoft Office, Security, Software Documentation, Teamwork, Telecommunications, International Support
Education
ITT Technical Institute-Tampa 2010 — 2012
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Max Lit Group (M.L.G.) June 2014 - Present
Verizon July 2013 - Present
Skills
Technical Support, Windows 7, Computer Hardware, Telecommunications, Vendor Management, Troubleshooting, Call Centers, Windows XP, Windows, OS X, Operating Systems, Technical Writing, Customer Service, Technical Training, Microsoft Office, Help Desk Support, Customer Satisfaction, Testing, Software Installation, WordPress
Education
ITT Technical Institute-Indianapolis 2013 — 2015
Network systems administration, Information Technology
Stevenson University 2010 — 2011
Verizon Enterprise Solutions August 2014 - Present
Verizon Enterprise Solutions August 2013 - August 2014
Verizon Enterprise Solutions March 2013 - July 2013
Verizon Enterprise Solutions Group January 2012 - February 2013
Verizon July 2010 - February 2012
Verizon June 2008 - July 2010
Verizon Wireless January 2007 - June 2008
Skills
Sales Engineering, Unified Communications, Solution Selling, MPLS, VoIP, Managed Services, Telecommunications, Cloud Computing, Co-location, Professional Services, Strategic Partnerships, Complex Sales, Wireless, Vendor Management, Enterprise Software, Sales Operations, Data Center, Network Architecture, ITIL, Go-to-market Strategy, Channel Partners
Education
University of Denver 2003 — 2007
Ph.D., Global Business and Studies
University of Denver 2003 — 2006
M.A., Global Business and Studies
Iowa State University 1988 — 1992
B.A., Double Major
Verizon March 2014 - Present
Ellucian April 2013 - October 2013
Rite-Aid September 2001 - December 2012
Skills
Microsoft Word, Microsoft Excel, SQL, Visual Studio, Visual Basic, Access, PowerPoint, Photoshop, Python, Relational Databases, Microsoft Project, Visio, Microsoft Works, Windows 7, Windows Vista, Active Directory, Troubleshooting, Outlook, Customer Service, Windows, Operating Systems, Technical Support, Help Desk Support, Citrix, VPN, Microsoft Office, Call Centers, Printers, XP, Networking, TCP/IP, Computer Hardware, Hardware, Servers, Routers, Network Security, Wireless Networking, Firewalls, A Certified, Laptops, Remote Desktop, Microsoft Exchange, Hardware Support, Computer Security, Teamwork, Group Policy, Computer Repair, Antivirus, Software Installation, Windows Server
Education
ITT Technical Institute-Liverpool 2014 — 2015
Associate's degree, Network and System Administration/Administrator
Syracuse University 2003 — 2010
Bachelor of Science, Information Management and Technology
Comstar Technologies August 2014 - Present
Verizon June 2006 - December 2013
Verizon May 2005 - June 2006
Skills
Networking, LAN-WAN, Routers, Technical Support, Troubleshooting, Switches, Computer Hardware, Cabling, Windows 7, Windows XP, Windows Server, Cisco Technologies, Network Administration, VPN, TCP/IP, Wireless Networking, Telecommunications, Security, DHCP, Computer Repair, A Certified, Cisco IOS, Network Security, Cisco Routers, IP, CCNA, Ethernet, Frame Relay, Dell Computers, Wireshark, Security, OSPF, VLAN, Telephony, Computer Security, MPLS, EIGRP, Router Configuration, Fiber Optics, VoIP, Disaster Recovery, Microsoft Office
Education
ITT technical institute-indiana 2013 — 2015
Bachelor of Science (BS), Information Systems Security
ITT Technical Institute-Harrisburg 2002 — 2004
Associate's degree, Information Technology, 3.5
CBT Nuggets
Tata Consultancy Services August 2013 - Present
Queens Community PTSA 2011 - June 2014
Tata Consultancy Services January 2013 - June 2013
Tata Consultancy Services June 2012 - February 2013
Verizon 2009 - 2011
Verizon 2007 - 2009
Verizon 2005 - 2007
Verizon 2001 - 2005
Bell Atlantic 1998 - 2001
Skills
Advocacy, Business Analyst, Presentation Coaching, Customer Service, Customer Satisfaction, Innovator, Innovation Management, Microsoft Office, Organizational..., Reporting & Analysis, Team Building, Telecommunications, IT Service Management, Release Management, Process Improvement, Management, Integration, PMP, MPLS, Call Centers, Quality Assurance, Cross-functional Team..., Team Leadership, Analysis, Customer Retention, Project Management, Vendor Management, VoIP, Budgets, PMO, Leadership, Business Process, Program Management, Requirements Gathering, Security, Business Analysis
Education
Ithaca College 1989 — 1993
BA, Sociology
Verizon September 2003 - January 2015
Verizon November 1999 - September 2003
Ada S. McKinley, Inc. April 1997 - November 1999
Maryville Academy June 1996 - April 1997
Iowa State University August 1995 - June 1996
Skills
Billing, Reporting & Analysis, Process Improvement, Budgets, Financial Reporting, Invoicing, Customer Service, Business Development, Auditing, Leadership, Telecommunications, Finance, Sales Operations, Recruiting, Vendor Management, Financial Analysis, Mergers & Acquisitions, Training, Product Management, Management, Time Management, Contract Management, Coaching, Program Management, Call Centers, Performance Management, Contract Negotiation, Analysis, Forecasting, Team Leadership, Business Analysis, Access, Pricing, Account Management, Customer Satisfaction, PeopleSoft, Project Management, Strategic Planning, Strategy, Managed Services, Cross-functional Team..., Direct Sales, Solution Selling
Education
Iowa State University 1992 — 1996
Bachelor of Science, Psychology & Sociology
Iowa State University 1992 — 1996
Bachelor's degree, Psychology and Sociology
Verizon April 2013 - Present
Coulter's Computers January 2007 - Present
Granite Services April 2012 - April 2013
99 Restaurant & Pub January 2009 - May 2012
Best Buy October 2006 - March 2008
Skills
Windows XP, Linux, Leadership, Computer Hardware, Windows, Microsoft Word, Troubleshooting, Customer Service, Windows 7, Microsoft Office
Education
ITT Technical Institute-Albany 2010 — 2012
Stillwater High School
High School Diploma
Barnes & Noble Customer Service RepresentativeAlpine AccessOctober 2010 - January 2011
Verizon April 2008 - January 2009
Skills
Microsoft Office, Microsoft Excel, Customer Service, Customer Satisfaction, PowerPoint, Team Building
Education
ITT Technical Institute-Fort Wayne 2006 — 2008
Associate's Degree, Graphic Design
Verizon Wireless September 2014 - Present
Verizon Enterprise Solutions January 2013 - August 2014
Verizon December 2009 - January 2013
Verizon January 2005 - December 2009
Verizon May 2004 - January 2005
Verizon May 2002 - May 2004
IntelliSpace August 2000 - May 2002
Bell Atlantic March 1999 - August 2000
NYNEX May 1996 - March 1999
Hibbard Brown & Company June 1994 - May 1996
Skills
Cloud Computing, Managed Services, VoIP, Ethernet, MPLS, IP, Sales Engineering, Professional Services, Cross-functional Team..., Unified Communications, ITIL Intermediate -..., Goal Orientation, Integration, Network Engineering, Security, Strategy, ATM networks, Cisco Technologies, Co-location, Enterprise Software, Management, Networking, Outsourcing, Service Delivery, Solution Architecture, Solution Implementation, Solution Selling, Data Center
Education
Pace University - Lubin School of Business 1997 — 2001
MBA, International Business
Ithaca College 1990 — 1994
B.A., Political Science
Verizon August 2014 - Present
TEKsystems – XG health solutions (Contract) March 2014 - June 2014
TEKsystems – Comcast (Contract) January 2014 - March 2014
TEKsystems – Exelon Business Services (Contract) December 2013 - January 2014
Bit by Bit Computer Training December 2012 - November 2013
Speed wire Inc. July 2013 - September 2013
PNC Bank December 2012 - December 2012
Sears Holdings Corporation March 2010 - September 2012
Abacus Corporation January 2010 - March 2010
Skills
Computer Hardware..., Computer Software..., Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Windows Remote Desktop, Data Migration, Windows Server, Windows 7, Windows XP Pro, TCP/IP protocols, LAN-WAN, Network Administration, Desktop Administration, Help Desk Support, Software Installation, Operating Systems, Networking, Computer Hardware, Hardware, Technical Support, Troubleshooting, Windows XP
Education
ITT Technical Institute-Owings Mills 2013 — 2015
Bachelor's Degree, Information Technology-ISS, 3.59
ITT Technical Institute-Owings Mills 2010 — 2012
Associate's Degree, Information Technology- CNS, 3.42
Verizon January 2014 - Present
JPMorgan Chase September 2009 - November 2013
JPMorgan Chase July 2005 - September 2010
Chase Home Finance 2002 - 2008
JPMorgan Chase September 2004 - July 2005
JPMorgan Chase September 2002 - September 2004
Merrill Lynch March 1998 - September 2002
AIG 1993 - 1998
Skills
Process Improvement, Strategy, Project Management, Leadership, Program Management, Management, Strategic Planning, Six Sigma, Competitive Analysis, Product Management, Analytics, Business Strategy, Multicultural Marketing, Coaching, Public Speaking, Marketing Strategy, Marketing, Media Relations, Talent Management, Strategic Planning &..., Six Sigma Master Black..., Diversity & Inclusion, Agency Agreements, iGrafx, Cross-functional Team...
Education
Ithaca College
BFA, Theater Management
New Jersey Institute of Technology
Graduate Certificate in eCommerce
Appalachian Wireless May 2013 - Present
Ericsson Services September 2009 - June 2012
Sprint June 2003 - September 2009
Sprint PCS March 1999 - June 2002
Centennial Wireless September 1995 - February 1999
Nortel Networks May 1989 - August 1995
Verizon March 1986 - April 1989
Skills
Comverse Voicemail..., Alcatel 1631 DACS, Tellabs 5500 DACS, Nortel DMS 100, 200,..., Nortel MTX, BSC and..., Nortel P-MSC Packet..., Nortel Meridian SL100,..., LEC, CLEC office..., Installed & Terminated..., DC Power Plant and..., MapInfo 5.0 Mapping..., Microsoft DOS, Windows..., Microsoft Office,..., Nortel DMS software and..., HP Unix programming and..., Peoplesoft, PeopleSoft Financial
Education
Ericsson 2013 — 2014
Ericsson 4G LTE
Northern Telecom 1989 — 2012
DMS, CDMA, ATM
Sprint University of Excellence Web-based courses 1999 — 2009
Certification, Telecommunications Technology/Technician
Tellabs Alcatel Cisco 1999 — 2000
DACS
ITT Technical Institute-Fort Wayne 1983 — 1985
Associates Degree, Electronics Engineering Technology
Army National Guard March 2010 - March 2012
Verizon May 2008 - February 2010
United Healthcare April 2005 - May 2008
Entronix International, Inc. June 1998 - April 2005
Skills
Project Management, Project Planning, MS Project, Project Estimation, Operating Budgets, Project Finance, Project Coordination, Team Management, Time Management, Change Management, Account Management, Program Management, Project Status Reporting, Reporting & Analysis, Report Writing, Reports, Cost Reporting, Project Delivery, Business Process..., Increased Profitability, Customer Profitability, Customer Service, Customer Retention, Logistics Management, Production Planning, Production Managment, Operations Management, Conference Coordination, Employee Management, Warehouse Management, Warehouse Control, Warehousing, Inventory Management, Inventory Control, Inventory Analysis, Inventory Accuracy, Physical Inventory, Purchase Management, Purchasing, Purchasing Processes, Purchase Requisitions, Change Requests, Employee Relations, Time & Attendance, Management Consulting, MS Excel Pivot Tables, Microsoft Office, Microsoft Word, Social Media, Military
Education
Ithaca College 1993 — 1997
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.9
Frontier Communications January 2010 - Present
Verizon August 2007 - January 2010
Verizon February 2006 - July 2007
Verizon July 2001 - February 2006
Skills
Telecommunications, VoIP, Wireless, Call Centers, IP, Managed Services, Vendor Management, Troubleshooting, Telephony, MPLS, Ethernet, Process Improvement, Team Leadership, Cross-functional Team..., Fiber Optics, Project Management, Network Design, Customer Satisfaction, Computer Network..., Customer Service
Education
ITT Technical Institute-Fort Wayne
Visa July 2014 - Present
MITRE November 2012 - Present
Verizon July 2012 - June 2014
M Hayes January 2009 - December 2012
Rosetta Stone March 2011 - September 2012
Ericsson July 2011 - July 2012
VERISIGN August 2008 - August 2011
Sprint February 2007 - September 2008
Skills
TCP/IP, Troubleshooting, Training, Computer Network..., DNS, Network Administration, Technical Support, Networking, Juniper, Cisco Routers, IXIA, Spirent, JUNOS, MPLS, Software Installation, Switches, Telecommunications, IP, VoIP, Security
Education
ITT Technical Institute-Chantilly 2013 — 2015
Associate’s Degree, Network AdministrationPresent
Global Knowledge
Potomac College-Washington
Verizon June 2011 - Present
Skills
Troubleshooting, Software Installation, Computer Hardware, Technical Support, Switches, Active Directory
Education
The George Washington University 2014 — 2015
system engineering management, Engineering
ITT Technical Institute-Springfield 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance
ITT-Technical Institute 2009 — 2013
Bachelor of Science (BS), Information Technology
Verizon 2012 - 2014
Prudential Financial 2007 - 2009
Prudential Financial 2004 - 2007
Prudential Financial 2000 - 2004
Prudential Financial 1997 - 2000
Fleet Finance, Inc. 1992 - 1994
ITT Financial Services 1989 - 1992
Skills
Microsoft Office, Excel including Pivot..., Cognos TM1- User, Oracle Ledger, PeopleSoft, Hyperion, Lotus Notes, Business Objects, Excel, Forecasting, Budgeting, Financial Management, Planning, Teamwork, Financial Analysis, Budgets, Vlookup, Microsoft Excel, Managerial Finance, Project Planning, Process Improvement, Team Building, Finance, Project Management, Training, Management, Hyperion Enterprise, Strategic Planning, Leadership, Access, Variance Analysis, Analysis, SAP, Business Analysis, Financial Reporting, Accounting, Portfolio Management, Sarbanes-Oxley Act, Data Analysis, Vendor Management
Education
Isenberg School of Management, UMass Amherst 1994 — 1996
MBA, Management, Isenberg School of Management
University of Massachusetts, Amherst 1986 — 1989
BBA, Business Administration, Isenberg School of Management
Widener University 1985 — 1986
Business Administration
Seton Hall Preparatory 1981 — 1985
HS Diploma, College Prep
Union County College
Datamax of Texas October 2014 - Present
Verizon March 2013 - September 2014
Research In Motion March 2012 - November 2012
Sprint October 2008 - March 2012
JC Penney Company, Inc July 2006 - September 2008
Education
ITT Technical Institute-Arlington 2006 — 2010
Bachelor of Science (B.S.), Information Systems Security, 3.9
ITT Technical Institute
ITT Technical Institute
Associates, CEET; Computer Electronics Engineering Technology
IntellectSpace Corporation October 2013 - Present
Market Leader Inc December 2011 - August 2013
Efinancial June 2011 - November 2011
Imprezzio Marketing June 2010 - June 2011
Caliber Data, Inc. September 2009 - June 2010
Microsoft August 2008 - August 2009
Triton Distribution Systems January 2008 - August 2008
TotalMove.com October 2006 - January 2008
Verizon 2004 - 2005
Skills
ASP.NET, Web Services API, C#, T-SQL, T-SQL Stored Procedures, Microsoft SQL Server, XML, XSLT, JavaScript, jQuery, JSON, AJAX, ASP.NET MVC, Visual Studio, Unit Testing, Test Driven Development, Agile Methodologies, Scrum, Windows Azure, WCF, WinForms, Web Development, Web Services, MySQL, HTML, CSS, .NET, TFS, WPF
Education
Saint-Petersburg State University Information Technologies, Mechanic and Optics (University ITMO) 1984 — 1991
Master's degree, Computer Science
Stella & Dot August 2014 - Present
"Chez Pierre" Paris June 2007 - Present
Paul Hastings March 2006 - October 2006
Louis Berger Group December 2003 - December 2005
The Louis Berger Group July 2002 - October 2003
TCG International 2001 - 2003
Thomson Reuters February 1999 - August 1999
Verizon 1998 - 1998
Enterprise Rent-a-Car 1996 - 1998
Skills
Proposal Writing, Strategic Planning, Business Development, Project Management, Program Management, Policy Analysis, Business Strategy, Due Diligence, Budgets, Non-profits, Research, Analysis, Finance, Strategy, Strategic Communications, Public Speaking, Fundraising, International Relations, Management, CRM databases, Marketing Communications, Marketing Strategy, Market Research, Event Planning, Travel Management, Legal Marketing, Nonprofits, Business Planning, Contract Negotiation, Training, Social Media, Leadership, Sales, Customer Service, Marketing
Education
George Washington University 2000 — 2002
MA, International Affairs
The George Washington University 2000 — 2002
MBA, International Business
Ithaca College 1991 — 1995
BA, Psychology
Credit Protection Association August 2012 - Present
Verizon August 2009 - March 2012
Skills
Databases, Microsoft SQL Server, SQL, T-SQL, SSIS, ETL, Microsoft Excel, Visual Basic, Access, Business Analysis, Requirements Gathering, Requirements Analysis, SharePoint, Data Modeling, SSRS, VB.NET, Database Design, Troubleshooting, Visio, Data Analysis, Analysis, Project Management, Process Improvement, Information Technology, Business Intelligence, Data Warehousing, PL/SQL, T-SQL Stored Procedures
Education
Cedar Hill High School 2013 — 2017
Diploma
ITT Technical Institute-Arlington 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Project Management
Colonial Life May 2015 - Present
Staples Shared Services Center February 2013 - Present
Staples Advantage April 2012 - Present
Staples July 2011 - February 2013
Verizon April 2005 - September 2009
Verizon 2005 - 2009
Skills
Investments, Banking, Financial Analysis, Financial Modeling, Risk Management, Portfolio Management, Credit, Strategic Financial..., Corporate Finance, Financial Reporting, Finance, Insurance, Invoicing, Accounts Receivable, Analysis, Customer Service, PowerPoint, Public Speaking
Education
ITT Technical Institute-Indianapolis 2013 — 2015
Bachelor of Applied Science (BASc), Network and System Administration/Administrator
University of South Carolina-Columbia 1999 — 2001
Bachelor of Arts (BA), English Language and Literature/Letters
Wireless Universe T-Mobile Premier Retailer December 2013 - Present
T-Mobile March 2004 - December 2013
AT&T June 2002 - March 2004
Verizon August 2000 - June 2002
Skills
Retail, Retail Sales, Sales Management, Store Management, Sales, Management, Customer Service
Education
ITT Technical Institute-Strongsville 2000 — 2002
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Roshatel Telecommunication Company 2013 - Present
Verizon 2012 - 2013
Tose'e Ertebatate Novin Pooyesh 2002 - 2012
Skills
Strategic Planning, Project Management, Leadership, Business Strategy, New Business Development, Sales, Business Development, Microsoft Office, Management, Sales Management, Customer Service, Telemarketing, Telecommunications, Wholesale, Talent Acquisition, Recruiting, Time Management, Strategic Partnerships, Professional Services, Sales Process, Marketing Strategy, Marketing, Employee Training, Trading, Accounting, Business Process, Small Business, Contract Negotiation, Financial Accounting
Education
Islamic Azad University
Bachelor's degree, Industrial and Product Design
National Cartographic Center
Bachelor's degree, Geographic Information Science and Cartography
Comcast December 2014 - Present
Windstream June 2013 - December 2014
Verizon Enterprise Solutions April 2006 - April 2013
Verizon Enterprise Solutions January 2002 - April 2006
Verizon April 1994 - January 2002
Sprint Corporation January 1992 - January 1996
Sprint Corporation January 1991 - January 1992
Sprint Corporation January 1989 - January 1991
Sprint Corporation January 1987 - January 1989
Skills
Solution Selling, Managed Services, Channel, Sales Management, Direct Sales, Account Management, Telecommunications, Salesforce.com, Go-to-market Strategy, Sales, Product Marketing, Product Management, Unified Communications, Sales Operations, Sales Process, Lead Generation, CRM, Cloud Computing, Strategic Partnerships, Business Development, Data Center, Selling, Professional Services
Education
Iowa State University 1981 — 1985
Bachelor of Business Administration, Marketing
Verizon April 2015 - Present
Skills
LDAP, System Administration, CA Siteminder, Windows Server, Unix Administration, IIS, Technical Support, SDLC, TCP/IP, Active Directory, Ubuntu Server..., Help Desk Support, VPN, Microsoft Exchange, LAN-WAN, MySQL, Telecommunications, Kerberos, Troubleshooting, Networking, Computer Hardware, Virtualization, Laptops
Education
University of Phoenix 2013 — 2015
Bachelor of Science (B.S.), Computer Software Engineering, 3.58 GPA
ITT Technical Institute-Tampa 2008 — 2010
Associates of Science Degree, IT; Computer Networks Systems
Finn Academy- An Elmira Charter School July 2015 - Present
Verizon October 1999 - Present
Skills
Management, Team Leadership, Marketing Strategy, Marketing, Account Management
Education
Ithaca College 1989 — 1993
Bachelor of Arts (B.A.), Sociology
Ithaca College 1989 — 1993
Bachelor of Art, Sociology/Education
Acme Pharmacy November 2012 - Present
Verizon December 2008 - November 2009
JPMorgan Chase May 2007 - November 2008
Skills
CAD, Manual Drafting, Civil Drafting, Architectural Design, Microsoft Office, AutoCAD, Autodesk Software, Carpentry, Construction, Customer Service, PC, Deejaying, Construction Drawings, Collections, Computers, Computer Maintenance, MS Project, Desktop Computers, Software, Visual Basic, Software Installation, Windows 7, Computer Hardware, Computer Repair, Technical Training, Microsoft Word, Microsoft Excel, PowerPoint, Social Media, Outlook, Microsoft Project, Leadership
Education
ITT Technical Institute-Tampa 2013 — 2015
Associate of Science (A.S.), Network and System Administration/Administrator
ITT Technical Institute-Tampa 2011 — 2013
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
Plant City High School 1998 — 2001
Diploma, Information Technology
Enterprise Holdings March 2015 - June 2015
Wal-Mart February 2007 - May 2014
Del Rio Sunrooms June 2004 - October 2006
Verizon September 2000 - January 2004
Skills
Team Leadership, Driving, Business Communications, Telecommunications, Microsoft Office, Data Entry, Time Management, Training, Management, Leadership, Microsoft Word, Team Building, Teamwork, Trucking, Customer Service, Shipping & Receiving, Floorplanning, Customer Satisfaction, Troubleshooting, Microsoft Excel, Inventory Management, Retail, Inventory Control, Merchandising, Process Improvement, PowerPoint, Access, Supervisory Skills, Sales Operations, Marketing, Customer Experience, Loss Prevention, Project Planning, Outlook, Program Management, Store Management, Business Analysis, Recruiting, Cashiering, Social Media, Strategy, Negotiation, Project Management, Visual Merchandising, Communication, Networking
Education
ITT Technical Institute-Henderson 2015 — 2016
Associate of Arts (A.A.), Drafting and Design Technology/Technician, General
Premier Training center 1999 — 2000
Certificate, Business Office Technology
California Career School 1996 — 1996
Class "A" License, Truck Driving
Verizon April 2012 - April 2015
Photogenic Inc. March 2012 - April 2012
Gateway Distribution Center November 2009 - March 2012
St Louis Zoo August 2009 - September 2010
ITT Technical Institute January 2007 - March 2009
Skills
Microsoft Office, Troubleshooting, Management, Telecommunications, Microsoft Excel, Team Leadership, Windows, Leadership, Critical Thinking, Active Learning, Reading Comprehension, Progress Monitoring, Time Management, Customer Service, Social Perceptiveness, Public Relations, Public Safety, Geophysics, Mathematics, Customer Satisfaction, Sales, Mi, Lotus 123, Adobe Creative Suite
Education
ITT Technical Institute-Miami 2005 — 2008
Associate's degree, Computer Science
ROI Networks, LLC December 2014 - Present
Verizon February 2008 - October 2014
West Test Communications August 2006 - February 2008
The Press-Enterprise December 2001 - August 2006
Netswork Inc. February 1999 - December 2001
K&N Engineering August 1996 - February 1999
Skills
Avaya IP Telephony, Cisco Technologies, Cisco Call Manager, SIP, Integration, Avaya Technologies, VoIP, Contact Centers, Vendor Management, Call Centers, Cisco Routers, Telecommunications, ISDN, Healthcare Information..., Project Management, Technical Project..., Change Management, Microsoft Office, Avaya Communication..., Avaya Site..., Avaya Aura, Avaya AES, Custom CMS Development, Octel, Cisco IOS, Cisco VoIP, IVR, CTI, ACD, Routing Protocols, Vector Design, Shell Scripting, Firmware, Multiplexers, Fiber Optic Cable, Hardware Support, Telephony, Networking, Data Center, WAN, Troubleshooting, LAN-WAN, Six Sigma, Unified Communications, System Deployment, Security, IP, Cloud Computing, Disaster Recovery, Management
Education
ITT Technical Institute-San Bernardino 1994 — 1997
Bachelor's Degree, Computer Science and Electronics Engineering Technology, 3.8 GPA
Norco High School 1989 — 2001
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Spartanburg Regional Healthcare System June 2014 - Present
Spartanburg Regional Healthcare System August 2007 - Present
Smith Drug Company March 2003 - August 2006
Verizon September 2005 - February 2006
Skills
Customer Service, Proficient in Word,..., Software Documentation, Hospitals, Process Improvement, Insurance, Healthcare, Management, Physicians, Access, Invoicing, Inpatient, Policy, Administration
Education
Isothermal Community College 2005 — 2006
N/A, Business Administration and Management, General
East Rutherford High School 1973 — 1977
Diploma, Business/Commerce, General
Spring Mobile AT&T May 2015 - Present
AT&T July 2014 - Present
Sprint November 2013 - July 2014
Verizon August 2012 - November 2013
Hyvee Grocery April 2012 - August 2012
Skills
Telecommunications, Leadership, Troubleshooting, Networking, Training, Sales Management, Direct Sales, Solution Selling, Wireless, Sales, Customer Service, Mobile Devices, Customer Satisfaction, Account Management, Sales Process, Sales Operations, Customer Retention
Education
Iowa State University
Bachelor's degree, Marketing
Halsted Communications April 2009 - August 2011
United Information Technologies September 2007 - March 2009
Verizon June 1984 - December 2006
Skills
Call Center, Training Delivery, Training, Corporate Communications, New Business Development, Customer Care, Regulatory Compliance, Customer Service, Strategic Planning, Team Leadership, Troubleshooting, Project Management, Telecommunications, Call Centers, Performance Management, Vendor Management, Product Management, Process Improvement, Leadership, Integration, Operations Management, Wireless, Employee Relations, Team Building, Customer Satisfaction, Program Management, Business Analysis, Business Process, Cross-functional Team..., Software Documentation, Account Management, Project Planning, CRM, Human Resources, Management, VoIP, Coaching, Contract Negotiation, Security, Networking, Change Management, Leadership Development, Customer Experience, Recruiting, Team Management, Business Process..., Process Scheduler, Analysis, Employee Training, Budgets
Education
SUNY Empire State 1993 — 1995
MA, Social Policy Studies: Sociology/Organizational Culture
Ithaca College 1979 — 1983
BS, Communications
Glens Falls High
ZenoRadio May 2015 - Present
Verizon December 2012 - Present
BBB Conglomerate June 2012 - January 2013
Michael Page International May 2011 - October 2011
Event Premiere, Inc January 2011 - April 2011
Adecco June 2010 - September 2010
Royal Air Maroc June 2007 - September 2007
Skills
French, Marketing, Management, English, Marketing Communications, Marketing Strategy, Sourcing, PowerPoint, Microsoft Office, Public Relations, Social Media, Microsoft Word, Business Strategy, Microsoft Excel, Recruiting, B2B, Facebook, Spanish, Sales, Change Management, Event Planning, Team Building, Event Management, Customer Service, Public Speaking, Team Management, Human Resources, Espagnol, Français, Vente, Communication marketing, Stratégie commerciale, Stratégie marketing, Recrutement, Relations publiques, Gestion d'équipe, Anglais
Education
La Sorbonne 2010 — 2012
Bachelor of Arts (B.A.), American studies
ISC Paris 2008 — 2011
Master's degree, Management
Lycée Louis Pasteur à Neuily-sur-Seine 2006 — 2008
Bac + 2 Anglais, Langue et civilisation étrangères
Easy Medical Transport January 2013 - Present
Life Through Sports, LLC. May 2008 - Present
Verizon April 1997 - December 2012
Skills
Team Leadership, Sports, Leadership, Management, Team Building
Education
ITT Technical Institute-Richmond 2002 — 2004
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Sussex Central High
Verizon October 2006 - Present
Verizon June 2005 - October 2006
AT&T October 1998 - June 2005
Skills
Management, Customer Satisfaction, Operating Budgets, Capital Budgeting, Union Relations, Computer Proficiency, Employee Relations, Employee Training, Matrix Management, Data Analysis
Education
ITT Technical Institute-San Bernardino 2013 — 2016
Bachelor's Degree, Project Management
BPG Designs, LLC June 2015 - Present
BPG Designs, LLC September 2014 - Present
PCL Construction August 2013 - June 2014
MedImmune September 2005 - May 2013
M.C. Dean, Inc. August 2005 - September 2005
Dynacorp Fabricators Inc. June 2005 - August 2005
Bechtel Power Corporation March 2005 - May 2005
Verizon September 2004 - February 2005
Do it Best Corp. December 2002 - April 2003
Skills
AutoCAD, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Access..., PowerPoint, Microsoft Project, Facilities Management, FM Systems, Bentley Microstation, Microstation Telco J..., Information Mapping, Project Management, MS Project, Construction, CAD, Microstation, Project Planning, HVAC, Contract Management, Access, OSHA 30-Hour, Analysis, MicroStation, Surveying, BIM, Engineering, Architectural Drawings, Construction Management
Education
ITT Technical Institute-Indianapolis 2010 — 2012
Bachelor of Science Degree in Construction Management, Construction Management
ITT Technical Institute-Fort Wayne 2000 — 2002
Associate of Applied Science Degree & Computer-Aided Drafting & Design Technology, Computer-Aided Drafting & Design Technology
Verizon February 2014 - Present
Echopass September 2011 - February 2014
RBS Markets & International Banking November 2010 - August 2011
Goldman Sachs February 2009 - November 2010
Skills
Troubleshooting, Active Directory, Telecommunications, Network Security, Disaster Recovery, Networking, Teleco, Avaya ASA, Avaya Communication..., Avaya Technologies
Education
ITT Technical Institute-Murray 2002 — 2007
Bachelor of Science (BS), Information Systems Security
Digital Insight 2007 - 2014
Verizon March 2006 - December 2007
Verizon Small Business January 2004 - November 2005
Skills
Microsoft Office, Troubleshooting, Process Improvement, Technical Support, Microsoft Word, Windows 7, Windows XP, Windows Vista, Windows 8, Windows Phone, Mobile Devices, Microsoft Excel, BMC Remedy Ticketing..., CAD, Outlook, Lotus Notes, TCP/IP, Computer Hardware
Education
ITT Technical Institute-Oxnard 2000 — 2003
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Verizon February 2005 - Present
Skills
Telecommunications, Data Center, Vendor Management, VoIP, ITIL, Troubleshooting, Integration, Disaster Recovery, Cloud Computing, Technical Support, Cisco Technologies, Managed Services, SDLC, IT Service Management, Security, IT Management
Education
University of Maryland University College 2011 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Isfahan University of Technology 1997 — 2001
Bachelor of Science (BS), Electrical and Electronics Engineering
CGS January 2012 - Present
Verizon April 2011 - November 2011
Siwel Consulting February 2008 - April 2011
Stream Inc., Tampa, FL 2005 - 2006
Skills
Active Directory, Windows Server, XP, Windows 7, VPN, TCP/IP, Hardware, Computer Hardware, Laptops, Networking, Remote Desktop, Windows, HP, Lotus Notes, Computer Security, Dell Computers, Desktop Computers, Management, Symantec Antivirus, Microsoft Office 2007, Vendor Relationships, Xerox Printers, Printer Drivers, Microsoft Office, VMware, Sametime, Mainframe, Encryption, Email Encryption, Digital Certificates, Disk Management, Help Desk Support, Windows XP, Operating Systems, Routers, Microsoft Office 2003, Problem Solving
Education
ITT Technical Institute-Tampa 2005 — 2009
BS, Information Systems and Security
ITT Technical Institute-Tampa 2005 — 2007
Associates, Electrical Engineering
Cradock High School-Portsmouth, Va 1976 — 1980
General Education, General Studies
Frontier Communications August 2012 - Present
AT&T Collabera January 2012 - August 2012
Southlake Focus Group July 2011 - December 2011
Reising Contracting October 2010 - June 2011
McKinley Marketing Partners (Verizon / Frontier Communications) 2009 - 2010
Verizon 2008 - 2008
Verizon 1999 - 2008
Verizon 1997 - 1998
Verizon 1994 - 1997
Skills
Process Improvement, Contract Management, Revenue Management, Financial Analysis, Collocation, E911, Program Management, SS7, Telecommunications, Compliance, Contract Development, Data Modeling, Colocation, DSL, Pricing, Interconnection, Product Management, Forecasting, Excel, Tariffs, Telecommunications..., Collaborative, Certified Project...
Education
Iowa State University
Bachelor of Science (BS), Agricultural Business
The University of Dallas
Master of Business Administration (MBA), Telecommunications Management
Kum & Go April 2014 - Present
Wells Fargo February 2011 - April 2014
Verizon March 2004 - July 2005
Verizon November 2001 - February 2004
TempZone.com September 2000 - December 2000
Skills
Process Improvement, Internal Controls, Accounts Payable, Sarbanes-Oxley, Accounts Receivable, Auditing
Education
Iowa State University 1997 — 2001
BA, Political Science
Emerson Sondgerath January 2015 - Present
Verizon June 2008 - January 2015
Quality Motors February 2004 - May 2005
Watseka Chrysler May 1999 - February 2004
Skills
Sales Management, Process Improvement, Manufacturing, Customer Service, Troubleshooting, Vehicles, Customer Satisfaction, Negotiation, Parts, Process Scheduler
Education
ITT Technical Institute
Associate Degree*Associates Degree of Applied Science, Automotive Service Technology
South Newton Jr. Sr. High 1985 — 1992
High School Diploma
ITT Technical Institute-Indianapolis
M.A.C.S. and A.S.E
Charles Schwab May 2010 - Present
Wells Fargo June 2009 - May 2010
Public Pension Fund August 2008 - May 2009
National CineMedia LLC May 2007 - August 2008
Verizon November 2006 - April 2007
Guardian Mortgage Documents 2004 - 2006
BearingPoint 1996 - 2002
KPMG consulting 1996 - 2002
Education
Ithaca College 1984 — 1986
BA, Business Administration/Marketing
University of the Philippines 1982 — 1984
N/A, Psychology, statistics
Penn State University 1979 — 1981
N/A, Forestry
Rollins College - Crummer Graduate School of Business
MBA, Finance and Marketing
CrossPointe Community Church of Corinth October 2014 - Present
Life Catalyst Consulting December 2008 - Present
Independent Contractor October 2003 - Present
The Village Church January 2005 - August 2008
Sprint Nextel 2002 - 2003
Verizon 1999 - 2001
Skills
Strategic Planning, Change Management, Organizational..., Balanced Scorecard, Training & Development, Cross-functional Team..., Leadership Development, Start-ups, Non-profits, Social Media, Survey Design, Writing, Public Speaking, Project Management, Leadership, Management, Digital Marketing, Social Media Marketing, Nonprofits, Project Planning, Social Networking, Lead Generation, Entrepreneurship, CRM, Training, Marketing Strategy, Strategic Communications, Recruiting, Marketing, Email Marketing, Consulting, Strategy, Management Consulting, Team Building, Executive Management, Sales, Blogging, Coaching, Sales Process, Sales Operations, Selling, Budgets, Solution Selling
Education
Iowa State University 1994 — 1998
B.A., Communication Studies
Verizon June 2000 - March 2015
GTE Laboratories May 1993 - June 2000
GTE Government Systems June 1982 - May 1992
Systems Architects December 1978 - June 1982
Skills
IPSec, PKI, TCP/IP, Software Development, System Integration..., Unix, Network Security, Telecommunications, Wireless, VoIP, IP, Ethernet, Software Engineering, Integration, Linux, Cloud Computing, Customer Service, MPLS, Requirements Analysis, System Architecture, SIP, Mobile Devices
Education
University of Massachusetts Boston 1985 — 1990
Certificate, Computer Science
Isenberg School of Management, UMass Amherst 1974 — 1978
BBA, Management
RHS 1969 — 1973
UCare Minnesota January 2012 - Present
Verizon May 2010 - January 2012
Medica September 2007 - May 2010
MSI Systems Integrators February 2004 - July 2007
Medtronic February 1997 - July 2003
Unisys May 1979 - January 1997
Skills
SDLC, Cross-functional Team..., Integration, CRM, Business Process..., Business Analysis, PMP, Strategy, Requirements Analysis, Project Management, MS Project, Change Management, Management, IT Management, Leadership, Process Engineering, Data Warehousing, Strategic Planning, Budgets, SEO
Education
University of St. Thomas - Opus College of Business 1983 — 1985
MBA, Business
Iowa State University 1975 — 1979
BSEE, Electrical Engineering
Verizon 2006 - Present
MCI 1996 - 2006
Dystar Television, Inc. 1994 - 1996
Education
Ithaca College 1990 — 1994
Television/Radio
New Horizon Communications October 2013 - Present
Verizon 2009 - 2013
Verizon 2008 - 2009
Verizon 2004 - 2008
Genuity Solutions, Inc. (Formerly GTE Internetworking, formerly BBN Planet) 2000 - 2002
Genuity Solutions, Inc. (Formerly GTE Internetworking, formerly BBN Planet) January 2000 - December 2000
Genuity Solutions, Inc. (Formerly GTE Internetworking, formerly BBN Planet) 1998 - 2000
IKON Office Solutions 1995 - 1997
AT&T 1990 - 1995
Skills
Telecommunications, Sales, Marketing, SaaS, Product Management, Salesforce.com, Unified Communications, Marketing Communications, Wireless, Cross-functional Team..., Go-to-market Strategy, Mobile Devices, Sales Operations, Product Marketing, Business Development, Management, Channel Partners, Account Management, Market Research, Marketing Management, Product Development, Customer Retention, Strategic Partnerships, Contract Negotiation, Multi-channel Marketing, CRM, Solution Selling
Education
University of Massachusetts at Amherst - Isenberg School of Management
Bachelor of Business Administration (BBA), Marketing
Simmons College
Master of Science (M.S.), Special Education and Teaching
Genova Technologies April 2015 - Present
Verizon 2009 - 2015
MCI / Verion 2005 - 2009
MCI / WorldCom 2002 - 2005
MCI 1997 - 2002
MCI 1994 - 1997
Skills
SDLC, Quality Assurance, Software Quality..., Unix, Telecommunications, HP Quality Center, Shell Scripting, Software Installation, System Testing, TCP/IP, Technical Support, VoIP, Oracle SQL Developer, Oracle Database, SSH, Python, Red Hat Linux, Windows, HP QTP, Agile Methodologies, C#, SS7, Microsoft Office, Telephony, Visual Studio, Visual Basic, VMware, Test Automation, Project Management, Documentation, Document Management, Test Planning, Regression Testing, Visio, Microsoft Project, SharePoint, Routing Protocols, Routing, Windows Server, Web Services, SOAP, JavaScript, HTML5, CSS, Web Design, POTS, Digital Music, MIDI, Fortran, Network Monitoring Tools
Education
Iowa State University 1990 — 1993
B.S. Computer Engineering
Verizon June 1997 - Present
Texas Instruments July 1986 - June 1997
Skills
Cisco Certified Network..., WAN, Switches, IT Service Management, Citrix, CCNA, Networking, Cisco Routers, Routing, Cisco Technologies, Troubleshooting, Data Center, MPLS, Network Design, TCP/IP, IT Management, Active Directory, IP, VoIP, Network Architecture, LAN-WAN, Network Security, Telecommunications, Network Engineering, Routers
Education
Iowa State University 1981 — 1986
BS, Industrial Engineering
Verizon Business AnalystVerizon Enterprise Solutions2010 - Present
MCI 1993 - 2003
Education
Iowa State University 1989 — 1993
Management Information Systems
Par Pharmaceutical, Inc. July 2010 - Present
Accenture March 2010 - July 2010
Unilever August 2008 - January 2010
Unilever December 2003 - August 2008
Reader's Digest March 2002 - May 2003
PwC Consulting April 1997 - October 2001
PricewaterhouseCoopers 1997 - 2001
Verizon 1987 - 1997
Skills
Hyperion Enterprise, Essbase, Hyperion Planning, Forecasting, Financial Reporting, Business Intelligence, Shared Services, Consolidation, Financial Analysis, Business Process..., Managerial Finance, Sarbanes-Oxley Act, Business Analysis, ERP, Cognos, Budgets, Process Improvement, HFM, Financial Modeling, Cross-functional Team..., Strategic Financial..., Finance, SAP, OBIEE, IT Operations, Corporate Finance, Project Management
Education
Pace University - Lubin School of Business 1988 — 1990
MBA, Corporate Financial Management
Ithaca College 1982 — 1986
Bachelor of Science (BS), Finance
BAUMAN PRODUCTIONS January 2002 - Present
Broadview Networks August 2010 - September 2015
Verizon January 2004 - October 2009
Verizon October 1999 - January 2004
SPECIAL CARE HOME HEALTH January 1996 - September 1999
DUNKIN DONUTS December 1986 - September 1998
Education
University of Massachusetts at Amherst - Isenberg School of Management 1988 — 1992
BS
Mueller Systems February 2011 - Present
Aclara Power Line Systems April 2006 - January 2011
Aclara April 2006 - January 2011
DCSI 2006 - 2008
GTE 1990 - 2000
Verizon 1990 - 2000
Contel 1990 - 2000
Skills
Smart Metering, Testing, Project Management, Smart Grid, Project Planning, Program Management, Process Improvement, Team Leadership, Electrical Engineering, MS Project, Integration, Management, Engineering, Demand Response, Project Estimation, Strategic Planning, Energy
Education
Iowa State University 1984 — 1989
Verizon January 2006 - Present
Texas Instruments 1998 - 2004
Education
Iowa State University 1993 — 1995
Jawaharlal Nehru Technological University 1989 — 1993
BS, ECE
Verizon Communications June 2005 - Present
Verizon December 1997 - June 2005
Skills
Database Marketing, Online Marketing, Segmentation, SEO, Multi-channel Marketing, SEM, Brand Development, Market Research, Product Marketing, Integrated Marketing, Competitive Analysis, Strategic Partnerships, Direct Marketing, Customer Retention, Marketing Strategy, Customer Acquisition, Online Advertising, Vendor Management, Analytics, Product Management, Digital Marketing, Salesforce.com, Go-to-market Strategy, Marketing Communications, CRM, Marketing Management, Cross-functional Team..., Lead Generation, Email Marketing, Social Media Marketing
Education
University of Phoenix 2004 — 2007
Iowa State University 1991 — 1995
BS, Accounting
Verizon October 2011 - Present
Verizon Data Services April 2008 - October 2011
Verizon March 2005 - April 2008
Verizon November 2003 - March 2005
Intermedia Communications, Inc. January 1998 - October 2003
Lykes Brothers Inc. 1993 - 1997
Skills
Requirements Analysis, Data Center, Quality Assurance, Program Management, Software Project..., Enterprise Software, Project Management, Telecommunications, Analysis, Integration, Management, Vendor Management, Procurement, SDLC, Business Analysis
Education
University of Massachusetts at Amherst 1971 — 1974
BBA, Systems Management
University of Massachusetts at Amherst - Isenberg School of Management 1971 — 1974
MSBA, Operations Research
Verizon December 2010 - Present
AT&T October 2002 - December 2009
AT&T May 1999 - October 2002
IBM Global Services May 1996 - April 1999
IBM Global Business Services April 1994 - April 1996
Skills
Telecommunications, Contract Negotiation, Strategic Partnerships, Cloud Computing, Strategy, Go-to-market Strategy, Management, Program Management, Unified Communications, Outsourcing, Managed Services, Product Management, Solution Selling, Leadership, Product Marketing
Education
The University of Connecticut School of Business
MBA, International Business
University of Massachusetts at Amherst - Isenberg School of Management
BBA, Marketing
The American University of Paris
AA, Liberal Arts
Nordstrom Direct (Nordstrom) September 2014 - Present
Verizon June 2009 - August 2014
Infinity Contact October 2007 - March 2009
ImOn Communications January 2007 - August 2007
Iowa Donor Network January 2007 - May 2007
Pearson Education September 2004 - January 2007
McLeodUSA August 2002 - September 2004
American Express August 2001 - August 2002
American Express Financial Advisors October 1991 - July 1999
Skills
Operational Strategy, Process Management, Delivering Results, Financial Management, Organizational..., Operations Management, Call Center, Customer Service, Customer Loyalty, Customer Satisfaction, Customer Retention, Re-engineering, Telecommunications, Program Management, Process Improvement, Management, Managerial Finance, Performance Management, Call Centers, Communication, Customer Experience, Leadership, Brand Loyalty, Business Process..., Project Management, CRM
Education
Iowa State University - College of Business 1987 — 1991
Bachelor of Business Administration (BBA), Finance Major, Economics Minor
Verizon June 2013 - Present
Black & Veatch September 2006 - June 2013
Richard Connor Riley and Assoc. May 2000 - September 2006
Skills
Site Development, Zoning, Permitting, Land Acquisition, UMTS, Contract Negotiation, Negotiation, Real Estate, Wireless, Telecommunications, Forecasting, Scheduling, Planning, Budgeting, Supervisory Skills, Project Planning, Problem Solving, Word, Customer Service
Education
Iowa State University 1982 — 1986
Bachelor of Business Administration (B.B.A.), Finance, General
Walmart October 2012 - Present
American Airlines February 2008 - September 2012
Verizon December 1980 - December 2007
Skills
Reputation Management, Internal Communications, Strategic Planning, Strategic Communications, Media Relations, Community Development, Editing, Press Releases, Crisis Management, Telecommunications, Strategy, Public Affairs, Crisis Communications, Public Relations, Employee Engagement, Management, Program Management, Leadership, Public Speaking, Marketing Communications, Event Management, Social Media, Corporate Communications, Communication Training, Change Management, Television, Integrated Marketing, Call Centers, Digital Marketing, Budgets, Project Management, Customer Service, Process Improvement, Copywriting, Cross-functional Team..., Vendor Management, Team Leadership, Product Marketing, Training, Event Planning, Writing, Strategic Partnerships, Advertising, Social Networking, Team Building, Marketing Strategy, Competitive Analysis, Social Media Marketing, Marketing
Education
Iowa State University 1976 — 1980
Mass Communications & Speech, Journalism, Bachelor of Arts
University of Texas at Dallas
Interdisciplinary Studies, Master of Arts
Verizon TrainerVerizon Data ServicesAugust 2005 - Present
Verizon 2004 - 2005
Pomeroy IT Solutions 2000 - 2004
Skills
CompTIA A+ Certification, CIW Web Foundations..., A Certified, Help Desk Support, LAN-WAN, Technical Support, VPN, Printers, Windows 7, Windows XP Pro, TCP/IP, Cisco Certified, Computer Hardware, Computer Repair, CCNA, Operating Systems, Desktop Computers, Hardware Support, Windows Vista, Remote Desktop, Cisco Technologies, Cisco Routers, Software Installation, Switches, Routers, Lotus Notes, CompTIA
Education
Western Governors University 2012 — 2014
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
ITT Technical Institute-Tampa 2003 — 2005
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
ITT Technical Institute-Tampa 1996 — 1998
Associate of Science (A.S.), Electrical Engineering Technologies/Technicians
Frontier Communications January 2014 - Present
Frontier Communications November 2010 - Present
Verizon March 2005 - November 2010
Verizon February 2004 - July 2005
Verizon March 1999 - February 2004
GTE February 1998 - March 1999
Skills
Network Engineering, Network Security, Disaster Recovery, Switches, Cisco Technologies, DNS, Technical Support, Process Improvement, Telecommunications, Networking, Troubleshooting, Network Administration, Firewalls, Servers, Active Directory, Routers, Operating Systems, IP, System Deployment, Hardware, DHCP, Software Documentation, Security, Solaris, Computer Security, Storage, Computer Network..., Cisco Routers, WAN, Network Design, MPLS, LAN-WAN, VoIP, Ethernet, Software Installation, Data Center, Routing, SQL, Group Policy, Wireless, Network Architecture, TCP/IP, Telephony, Unix, Virtualization, Infrastructure, VMware, Managed Services, System Administration, Checkpoint
Education
University of Dallas 2004 — 2006
MBA, Business Administration in the IT industry
DeVry University 1999 — 2001
Bachelor of Science (BS), Computer/Information Technology Administration and Management
ITT Technical Institute-Arlington 1997 — 1999
Engineer's degree, Electrical, Electronics and Communications Engineering
Verizon March 2004 - Present
Education
Ithaca College 1986 — 1990
BS, Marketing
Windstream Communications April 2012 - Present
Independent Contractor September 2011 - Present
F.E.M.A October 2005 - Present
Sullivan & Cogliano September 2005 - Present
True Holiness Saints Center October 2011 - April 2012
Verizon Wireless January 2009 - September 2011
Verizon Wireless February 2006 - September 2011
Verizon February 2006 - September 2011
SBC February 2003 - September 2003
CORLEY & ASSOCIATES September 2002 - February 2003
Skills
IT Service Management, Citrix, Process Improvement, Sla, Access, Network Administration, Wireless Networking, Computer Network..., Network Traffic Analysis, Team Building, Team Leadership, Multi-Cultural Team..., Systems Analysis, Strategic Leadership, Call Center, Computer Hardware, Computer Repair, Computer Maintenance, Computer Proficiency, A+ Certified..., Network + Certified, Blackberry Enterprise..., Blackberry OS, Military Logistics, Logistics Management, Network Security
Education
ITT Technical Institute-Little Rock 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Information Technology
El Dorado High School
ITT Technical Institute
A.A.S, Information Technology/Networking
Osmose Communications Services November 2013 - Present
CenturyLink November 2011 - May 2013
Verizon May 2007 - May 2009
Skills
Telecommunications, Project Management, Engineering Management, Network Engineering, Network Design, Network Administration, Pricing Analysis, Construction Drawings, AutoCAD, Microstation, Field Work, Microsoft Office, Photoshop
Education
ITT Technical Institute-Indianapolis 2005 — 2007
Associate's degree, IT-Multimedia
ITT Technical Institute-Indianapolis 2005 — 2007
Associate's degree, Information Technology
SoloTel Solutions February 2010 - Present
Verizon May 2000 - April 2009
Education
Iowa State University
MS
0000 October 2010 - Present
Verizon March 1973 - October 2010
Skills
Customer Satisfaction, Troubleshooting, System Administration, Microsoft Office, Networking, Computer Hardware, Software Documentation, Customer Service, Technical Support, Coaching, Strategic Planning, Windows, Call Centers, Team Leadership, Windows 7, Access, Telecommunications, Social Media
Education
ITT Technical Institute-Tampa 2000 — 2005
Computer Science
World Financial Group (WFG) February 2015 - Present
Warner Brothers Television June 2014 - Present
TEAM Enterprises September 2013 - Present
Civic Center of Greater Des Moines July 2013 - Present
MKTG INC March 2013 - Present
Victory Marketing Agency August 2012 - Present
Freelance Promotional Event Work June 2012 - Present
Fusion Marketing Group April 2012 - Present
ULTA Beauty September 2012 - April 2014
Verizon June 2011 - November 2011
Skills
Public Relations, Recruiting, Social Media, Talent Acquisition, Retail, Marketing, Social Networking, Customer Service, Event Planning, Team Building, Interviews, Public Speaking, Human Resources, Event Management, Marketing Strategy, Facebook, Fundraising, Merchandising, Blogging, Media Relations, Sales
Education
Iowa State University 2008 — 2010
Bachelor of Arts (B.A.), Communication and Media Studies
Iowa State University 2008 — 2010
Bachelor's degree, Communication and Media Studies
US Bank November 2010 - Present
U.S. Bank September 2007 - November 2010
U.S. Bank August 2006 - September 2007
Verizon October 1999 - August 2006
Skills
Financial Analysis, Banking, Management, Finance, Loans, Credit Analysis, Commercial Banking, Accounting, Credit, Financial Modeling, Microsoft Office, Customer Service, Risk Management, Analysis
Education
University of Missouri-Saint Louis 2000 — 2004
Master of Business Administration (M.B.A.), Finance, General, GPA: 3.946/4.0
Iowa State University 1995 — 1999
Bachelor's Degree, Finance, General, GPA: 3.78/4.0
Verizon May 2011 - May 2014
Ryan Aston Communications March 2010 - May 2011
Verizon April 2005 - November 2009
Avaya March 1998 - April 2005
Skills
Vrepair, Telecommunications, WFA, proficient with..., call / technical..., VoIP, Troubleshooting, Telephony, self-mange scheduled..., Call Centers, IP, Ethernet, Wireless, LAN-WAN, Cabling, BPON/GPON, T1
Education
ITT Technical Institute-Pittsburgh 1994 — 1996
Associate's degree, Electrical and Electronics Engineering, 3.7 GPA
Verizon May 2005 - Present
Education
Iowa State University
Bachelor of Science (B.S.), Engineering
New York University - Leonard N. Stern School of Business
Master of Business Administration (MBA), Finance
Verizon March 2010 - Present
Reed Construction Data August 2007 - June 2009
Qwest Wireless March 1998 - June 2001
Alcatel-Lucent November 1997 - April 1998
New Vector Communications August 1996 - February 1997
Skills
Product Management, Business Analysis, CRM, Cross-functional Team..., Customer Service, Mobile Devices, Networking, Program Management, Project Management, Team Building, Team Leadership, Telecommunications, Vendor Management, Wireless, IP, LTE, Microsoft Office, VoIP
Education
Drake Univeristy Law School 1987 — 1989
NA, Law
Iowa State University 1983 — 1987
BA, Political Science/Pre-law
Verizon September 2012 - Present
Verizon June 2010 - September 2012
Verizon June 2009 - August 2009
Skills
Process Improvement, Business Analysis, Project Management, Team Leadership, Vendor Management, Data Analysis, Business Strategy, Public Speaking, Team Management, Network Engineering, Change Management, Time Management, Microsoft Word, Contract Management, Strategic Negotiations, Telecommunications..., Outside Plant, OSP Construction, Cross-functional..., Customer Insight, Training Delivery, Team Building, Microsoft Excel, Microsoft Office, Cross-functional Team..., Leadership
Education
Northeastern University 2013 — 2016
Master of Business Administration (MBA)
Isenberg School of Management, UMass Amherst 2006 — 2010
Bachelor of Science, Resource Economics
PlumChoice July 2009 - Present
Verizon June 2007 - June 2009
Education
Isenberg School of Management, UMass Amherst 2002 — 2005
BA, Marketing
Isenberg School of Management, UMass Amherst 2002 — 2005
BS, Hospitality & Tourism Management
IHM
Verizon January 2005 - Present
Skills
Telecommunications, IP, VoIP, Ethernet, SIP, Network Design, Cisco, Unified Communications, Switches, TCP/IP, CCNP, LAN/WAN, Routers, CCNA, Troubleshooting, VPN, Provisioning, MPLS, Cisco Technologies, Telephony, Cisco IOS, Leadership
Education
Computer learning center 1997 — 1999
Networking, Information Technology
ITT Technical Institute-Richardson 1993 — 1995
Engineer's degree, Engineering, B
Ricoh Americas Corporation May 2015 - Present
Manheim Digital February 2012 - May 2015
Cox Communications May 2011 - November 2011
Verizon 2006 - October 2010
Kelly IT 2010 - 2010
Xerox Corporation 2007 - 2008
Alltel 2003 - 2006
Skills
Troubleshooting, Technical Support, Training, Computer Hardware, Software Installation, Customer Service, Windows 7, Databases, Customer Satisfaction, Management, Networking, Sales, CRM, TCP/IP, Leadership, Account Management, Oracle, Team Leadership, Testing, Team Building, Marketing, Help Desk Support, Salesforce.com, Quality Assurance, System Administration, Process Improvement, Information Technology, Windows, Analysis, Microsoft Excel, PowerPoint, Microsoft Word, Business Analysis, Cold Calling, Equipment Installation, Computer Hardware..., Network Security, Programming, Field Service, Field Service..., Printers, Software Documentation, Vendor Management, Network Administration
Education
ITT Technical Institute-Duluth 2011 — 2013
Computer Technology/Computer Systems Technology
South Georgia Technical College 1998 — 2000
Computer Information Systems
Verizon 1995 - Present
Ford Motor Company 1988 - 1995
Education
Iowa State University 1985 — 1988
Bachelor of Science, Industrial Engineering
Verizon 1989 - Present
Education
Western Governors University 2013 — 2015
Bachelor's degree, IT - Management
ITT Technical Institute-Thornton 2002 — 2004
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Verizon January 2009 - Present
Bose October 2007 - December 2008
Radio Shack September 2004 - October 2007
Skills
Telecommunications, Solution Selling, Sales, Customer Service, Account Management, Public Speaking
Education
ITT Technical Institute-Lake Mary 2008 — 2012
Bachelor in Communications and Electronics Engineering, Electronics and Communications Engineering
Verizon 2000 - Present
MCI Corporation June 1995 - 2000
Ford Motor Company August 1991 - June 1995
Ford Motor Company September 1988 - August 1991
Skills
Outlook, Program Management, Telecommunications, Project Management, Manufacturing, Project Planning, Requirements Analysis, Visio, Change Management, Troubleshooting, Vendor Management, Integration, MS Project, Management
Education
Iowa State University 1985 — 1988
Bachelor's degree, Industrial Engineering
Simpson College 1983 — 1985
Verizon September 2011 - Present
Premier Locations March 2008 - September 2011
Target July 2002 - June 2006
Education
Iowa State University 2004 — 2010
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Verizon
Skills
Troubleshooting, Telecommunications, Networking, Windows, Testing, Technical Support, Computer Hardware, Software Installation, VoIP, Cisco Technologies
Education
ITT Technical Institute-Little Rock 1997 — 1999
Electrical and Electronics Engineering
Verizon September 1999 - Present
Verizon September 1999 - Present
Hess Corporation June 1997 - August 1999
Skills
Network Systems..., VoIP Communications..., Network Troubleshooting, Remote Access Support, UC Administration, Technical Writing, Technical Trainer, Project Management
Education
Keller Graduate School of Management of DeVry University 2000 — 2004
Bachelor's degree, Computer Systems Networking and Telecommunications
ITT Technical Institute-Getzville
Associate of Science (A.S.)
Rockwell Collins September 2013 - Present
Rockwell Collins May 2011 - September 2013
Verizon January 2004 - January 2011
Verizon January 2000 - January 2003
Verizon June 1998 - January 1999
Education
Mount Mercy University 2012 — 2015
MBA
Iowa State University
Bachelor of Business Administration, Finance
TEKsystems 2012 - 2013
Verizon October 1994 - October 2011
Skills
Java, XML, XSLT, SOA, Subversion, JSP, JavaScript, XPath, OO Software Development, COBOL
Education
Iowa State University 1981 — 1986
Bachelor of Science (B.S.), Computer Science
Verizon April 2011 - Present
Siwel Consulting October 2009 - April 2011
Skills
Windows 7, Windows XP Pro, Windows Server, Linux, Microsoft Office, Active Directory, DHCP, FTP, DNS, Windows XP, Troubleshooting, TCP/IP, Switches, Routers, Help Desk Support
Education
Western Governors University 2014 — 2015
ITT Technical Institute-Tampa 2007 — 2009
Associate's degree, Computer Systems Networking and Telecommunications
Verizon May 1998 - Present
MSI July 1997 - May 1998
US Navy August 1987 - August 1991
Education
ITT Technical Institute-Tampa 1995 — 1997
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
Thomas Jefferson High School 1984 — 1987
HS diploma
Verizon May 1999 - Present
Tollgrade Communications March 1996 - May 1999
Skills
Telecommunications
Education
ITT Technical Institute-Pittsburgh 1994 — 1996
AT&T July 2013 - March 2014
Verizon April 2007 - June 2013
Skills
Telecommunications, VoIP, Telephony, IP, Ethernet, Broadband, Field Installation
Education
ITT Technical Institute-Orange 2014 — 2016
Electrical and Electronics Engineering
Spotlight Events January 2009 - Present
Verizon December 2007 - April 2008
EDS January 2005 - October 2007
Skills
Microsoft Office, Management, Social Media, Leadership, Photoshop, Strategic Planning, Team Leadership, Logistics, Troubleshooting, Project Management, Call Centers, Windows, Technical Support, Team Building, Access, Software Documentation, Public Speaking, Computer Hardware
Education
ITT Technical Institute-Boise 1999 — 2001
Associate's degree, Computer Technology/Computer Systems Technology, B
Boise High School 1986 — 1989
ITT Technical Institute
Verizon Deputy SheriffRutherford County WorkhouseMay 2011 - August 2014
Education
Isothermal Community College 2010 — 2011
Criminal Justice and Corrections